Used Cars for Sale at Mullinax Ford in Apopka, FL
795 millas lejos de Usted!
Mullinax Ford de Apopka le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , Mullinax Ford es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por Mullinax Ford para obtener el auto asequible que sea adecuado para usted.
Localización: 1551 E Semoran Blvd, Apopka, FL 32703
Teléfono: (407) 890-0557
Tiempo laboral: 08:30 - 20:00 Abierto ahora
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Autos usados por Mullinax Ford
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Mullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesMullinax Ford
Distribuidor autorizado por el EpicVIN
32703, Apopka FL
Comprobar detallesAdemás, Mullinax Ford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Mullinax Ford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Mullinax Ford es definitivamente el mejor lugar para comprar autos usados en línea.
Lisa Goffinet
22 de ago. de 2021
I checked with my dealer here locally, when I was looking to trade in my car and get a 2021. They had one price on their website, another price on the sticker, and when I got there they said the price was going to be $2000 more than sticker! I don’t deal with people that are shady like that, who price gouge, and don’t follow truth in advertising procedures. So… I started researching and found Mullinax. Their price online was good, and they stated that there was upfront pricing, no dealer fees, no hassle! So I reached out to see if the vehicle I was looking at was available, and asked a bunch of questions about the pricing. Happy to say they were honest in their prices, offered no hassles, answered my many calls, texts and emails.... AND they gave me even more for my trade than the other dealer offered! Randy was fantastic and went above and beyond. He followed up after I took the car home to see if I had any additional questions and to thank me for my business. Most places don’t even do that anymore! I will be recommending Mullinax Ford to everyone!
Shelly Chmielewski
16 de jun. de 2021
We chose Mullinax Ford as they had an extensive inventory of new and used trucks at several of their locations. We were free to walk on their lot for a good 15-20 minutes to look at their inventory, we were then greeted by Dylan. Dylan has worked for Mullinax for the past four years and we enjoyed his low pressure style. He explained the differences in the trucks that we were seeking and helped Paul find his perfect truck. We also had a clunker that we could not get into the dealership In order to take advantage of a trade and rebate. Dylan made sure that we were able to take advantage of this rebate by arranging for our vehicle to be towed in. My husband is a happy camper with his new truck which makes me happy camper too!
Jake Miedema
1 de ago. de 2021
Super great truck buying experience! Freddy was great! Listened to what I wanted and needed, and helped me find the right vehicle. No pressure sales experience. Mullinax’s pricing is straight forward too! NO HIDDEN FEES! It was so nice to look at the truck and not have a new number that’s higher pop up when you go inside.
Deb Cronkhite
7 de may. de 2021
Our experience was incredible. Best car-buying experience we have ever had. The entire process was painless. Johnnie was our sales rep and Gary was in finance. Both were very professional, knowledgeable, friendly, and just good guys. Thank you Mullinax! Highly recommend!
Jennifer Colchado
14 de ago. de 2021
This is the 3rd car we have bought at Mullinax. We've also referred a few different family members. We love the no pressure, no haggle atmosphere. And no dealer fees! Nelson has been our sales specialist for the last 15 years or so. He's the best! We highly recommend Mullinax for new and used vehicles.
Russ
23 de nov. de 2016
Great Dealership and sales folks especially Nelson Santana
Michelle
22 de nov. de 2016
EXCELLENT - Carlos is a great salesman. This is our 2nd vehicle purchase this year from him and 3rd from Mullinax in Apopka. I have only owned Ford vehicles and he shows why I keep going back as well as it's a Ford. He has great customer service, very friendly and knowledgeable and great to work with. Please praise him and take care of him for the jobs well done! Thank you Carlos!
Leon Garrett
20 de nov. de 2016
Fast Friendly service. It was a pleasure to shop and buy here. :o)
Jennifer C
16 de nov. de 2016
Our salesperson, August was efficient. He continuously followed up with us and kept us informed on the process. The interaction with him was pleasant. The only drawback was the vehicle being ready and prepped by service. That took a little bit of time.
Angela E
15 de nov. de 2016
Just purchased our third vehicle at Mullinax Ford in Apopka. Thank you for your great service to Saul our salesman and Cesar in finance. We love our vehicle!!
Tony W.
14 de nov. de 2016
I bought my 3rd van this year and the process couldn't be easier. Carlos makes the process so easy and fast we are in and out in around 30 minutes. I will definitely be back for my future vehicles.
Bill
10 de nov. de 2016
This is our third vehicle we bought from mullinax ford of apopka. We will go back when it is time for the fourth !!! Good job Mullinax sales and finance departments.
Craig Macpherson
9 de nov. de 2016
Great experience takes the hassle out of buying a vehicle very friendly and helpful staff that goes out of their wat to help you.
Bob DeMonbrun
5 de nov. de 2016
I have never had a better experience from a dealer and salesperson. Frankie and staff were great!
J Lowe
4 de nov. de 2016
I have purchased several cars from Mullinax ford and this experience was everything I expected.. Quick and efficient
Carlie B.
28 de oct. de 2016
Mullinax Ford Apopka has excellent customer service and extremely helpful and friendly staff! I recently purchased a 2016 Ford Explorer and have been very happy with my purchase and the continued help of Mullinax! Highly recommend them!
Holly
26 de oct. de 2016
I bought from the Apopka location. They have a huge selection and all the staff was friendly and helpful. Our salesman, Saul, was knowledgeable and not pushy! If your looking for a Ford I would highly recommend looking there first.
Marcus
23 de oct. de 2016
Great experience.STAFF was great and truck selection was plenty
Lonnie Ivers
23 de oct. de 2016
Mullinax of Apopka brought the Mustang I was interested in from another lot. I tried that with the Ford dealer nearest me with no luck. I feel Mullinax wanted my business, the other dealer didn't give me the same feeling. The whole buying experience at Mullinax was a pleasant one.
Ninfa Navarro Robles
21 de oct. de 2016
My buying experience at mullinax ford was great. Everyone was very helpful. The process was fast and easy. And I'm loving my new car.
Anthony D
21 de oct. de 2016
We had a great salesman, Alan Bowers. He had the car ready for us to test drive when we arrived there. This was the best experience I have had purchasing a vehicle!
The Toto's
21 de oct. de 2016
We delt with Nick and he is awesome. He takes time to explain things and the process was quick.
Iain
20 de oct. de 2016
Great price, appreciate the no haggle pricing when we got to a good deal within minutes, including all the rebates. Esteban was up front and straight forward throughout the process. He followed up by phone several time to keep me informed of availability and the PDI process. Sean in the finance / contract dept was als great, reviewing all the warranty options, extras, pricing etc and making the process as painless as possible!Unfortunately the delivery was difficult due to another guy. No contact when delivery slipped on the day, the vehicle was not ready at the right time and the pre-deliverery instructions to explain the vehicle features was limited to his knowledge of the entertainment system and phone setup.
Jordan Goldberg
19 de oct. de 2016
Buying car here was extremely easy. Nick "Bow Tie" Lange helped me buy my 2014 Honda Accord. He was knowledgeable, easy to work with, not pushy and got me into the car i wanted quickly. The Up Front pricing was fair and there were no hidden fees to jack the price up. I would definitely buy another car from Mullinax and Nick.
NewbieFarmer
17 de oct. de 2016
Their policy of no dickering makes it really easy to purchase a vehicle. In no time at all, my wife and I had the vehicle purchased.
JRm
16 de oct. de 2016
Spoke with Alan over the phone before driving up from Miami to purchase the car I really wanted. He was extremely helpful, very knowledgeable, and straight forward about pricing. Not once did I feel pressured or pushed from any of the staff at Mullinax Ford Apopka. By far the greatest car buying experience I've had! Will definitely recommend everyone to check them out.
Mr. Smith
13 de oct. de 2016
Great customer service. I would definitely recommend to a friend or family.
Candyapk
13 de oct. de 2016
Nelson SantAna at the Apopka location was great. He helped will all my questions and concerns . Even called me a few days after to see how I was enjoying the new car. This is the 2nd car I have purchased from him.
GinaG
13 de oct. de 2016
I had a great experience at Mullinax in Apopka FL, I worked with the salesperson Jan who was very easy to work with. I visited other Ford dealerships in the area and was disappointed in their sales tactics (adding on a dealer fee, low balling my trade in value, etc) but Mullinax was far from that. I had no issues with my service, I ended up choosing a car which was at their Kissimmee dealership and the very next day someone drove it over from there. Great experience overall, I definitely recommend!
Marty
12 de oct. de 2016
No pressure, very nice salesman. Showed us our options based on what we told him. Eric did a great job.
Miranda
12 de oct. de 2016
Michael Hopewell was a great salesman. We really appreciate how honest and straightforward he was with every aspect. Thank you Mullinax Ford!
Barbara Navarro
12 de oct. de 2016
great service, best deal ever, they do not charge you a dealer fee and that is a big plus, ask for Adyel Candelario he is a great sales consultant.Barbara Navarro
JJS
12 de oct. de 2016
Very easy, no pressure, no hassle process. Anthony was a pleasure to work with, got the exact car I wanted. Love my Fusion Energi.
Carolee
10 de oct. de 2016
Alan Bowers and the staff at Mullinax are friendly, knowledgeable, and respectful of our time. We have bought several cars from Alan, and have referred a few people who ultimately bought from Alan as well. We will continue to come back for future needs, as we enjoy dealing with Alan and Mullinax Ford Apopka.
Alvin York
3 de oct. de 2016
It was the best car buying experience I have ever been a part of. Salesmen were not pushy, they were very patient and were very helpful. We drove from Clermont to Apopka because of the reputation, price and no dealer fees. Thanks.
Pete B
1 de oct. de 2016
Esteban Ramirez at Apopka Mullinax took great care of me from my first phone call asking about my new suv and even after my purchase. He is fair and works with you. He made my purchase stress free. I got the product at the advertised price. No games here. I recommend them and I recommend Ford products. My family all have them. Also the new Explorers are great SUV's with the new ecoboost the gas milage is great. I can now drive a large safe suv and get the gas milage I love. Great ride. Good looking truck-SUV. Go get one today!
Mikeb73
26 de sep. de 2016
Had a great salesperson named Nick. He came across as very friendly and knowledgeable and not at all pushy. He did a good job explaining my options and was very thorough in the delivery process. I appreciate the transparency of Mullinax and will be happy to do business with again.
Ian williams
26 de sep. de 2016
Bought a new explorer from Jan. He was knowledgeable, friendly and extremely helpful. The whole process was quick and easy and the up front pricing is great. Would recommend the dealership and Jan.
Marty and Alice Gates
23 de sep. de 2016
My husband and I was in the market for a new vehicle and had searched all over central florida we found a few but was alittle disappointed in the way that other dealers tried to fool us into coming to their dealerships with lies and deceit, then we had the pleasure of contacting Mullinex Ford and Eric Johnson at the time they were having issues with their electric and he was straight forward in telling us that their power was out but that he would call us as soon as they were back up and that he did not only did he call us back the next day but insured us that the truck we was looking for was on the lot he was going to bring it to the front so when we got there it would be available to test drive and save us time since we traveled so far then while there waiting for the process the owner Mr. Mullinex approached us to make sure we were being taken care of and if we needed anything then begin a conversation with us like we were old friends such a refreshing experience that we weren't just customers we were family and that is what we look for we have referred family and friends to this dealership and hope that they prosper in the years to come. God bless them in all they do and a special thank you to Eric Johnson for all his assistance.
Dick Nethercote
16 de sep. de 2016
Great time all the way through. My salesman spent a lot of time showing me everything on my new truck. It is a very smart truck, I might have to feed it once in a while. Transaction process went very smooth and quickly. Great job.
DMC
15 de sep. de 2016
I love my new car! This is the second car I have bought from this dealer. I had all my questions answer, I was shown all the cars I asked to see. When I asked the sales person if the person I had bought my car from 11 years earlier still work there, he said yes and had me deal with him. I was impressed by his gesture. As I waited for credit approval, etc other personnel, besides the sales person, made sure I was comfortable, had something to drink and eat. Great experience!
Joseph J Hammer
15 de sep. de 2016
While checking Florida Ford dealerships inventory I found Mullinax site and they had several vehicles of the type I was looking for. Their online prices appealed to me so I took a ride to the dealership and selected a truck. The deal could not be completed that day due to a power outage at the dealership so I return after the weekend and completed the deal. I was impressed with the personnel at the facility, all were very friendly and helpful.
Cody wade
15 de sep. de 2016
Been to many dealerships since I've been out of the military, but none of them helped me out the way Mullinax Ford Apopka did! Very knowledgeable and friendly staff!
James Buchholz
15 de sep. de 2016
Great place to purchase a vehicle. The entire staff was extreme my polite and helpful. I will be making my future purchases at Mullinax
Senaida
13 de sep. de 2016
Excellent service and a wonderful experience. Professional representatives and financial officer. Excellent. Thank you.
Audrey Fitzgerald
10 de sep. de 2016
Mark is a great salesman. He has sold me 3 cars and has been very helpful.
John S.
9 de sep. de 2016
What a pleasant dealership to do business with. All aspects went smooth and organized.
Crystal
7 de sep. de 2016
My husband went in to see if I could trade in my car and get a decent price for it. They gave me way more than I expected and more than any other dealership would give. We also purchased an explorer limited and had the best buying experience ever! Nick "Bow tie" did a fabulous job and we will definitely recommend him to all of our friends and family.
Frederich Teich
2 de sep. de 2016
We were in the market for a new Mustang due to retirement. We checked our dealers in Hernando county and never got a good feeling from any of them. I started checking on line and came across Mullinax Ford in Apopka. We made the initial contact via E-mail on a Monday night and were cantacted the next morning. Alan was very professional and we quickly got a deal that he sent to me in writing. When we picked up the car Alan had everything ready to go. We signed the papers and were on our way very quickly. I cannot recommend this dealership or our salesman Alan anymore than I did. I will do business again and tell all my friends about our my great experience!
Kevin Anderson
2 de sep. de 2016
We had a stress free experience purchasing a first car for our daughters 16th birthday. The inventory was robust and the customer service was outstanding. The dealership was very busy the Sunday we were there but we had undivided attention from the team and everything flowed seemlesly. There was a slight delay after all the paperwork was completed but that was only because they were detailing the car and making sure it was full with gas and making it perfect for us. This is a very professional dealership and clearly focused on customer service. We will recommend it to all.
Tom K
2 de sep. de 2016
Tom K From Titusville My purchase from Mulinax Ford in Apopka was one, a good honest experience . I puchaced a F350 platinum pick up and was not forced into any deal ! The only part to work out was my trade and that was very fair!!! Love my new truck
RonH-Pensacola
31 de ago. de 2016
I had been working with a salesman named Dale Brown at Mullinax Ford, in Apopka, FL, for a couple days in mid-Agust 2016. On my second visit that week to the dealership, I made my purchase. Dale was very pleasant and professional during the entire time. He was patient, (which is a good trait to have when dealing with me) and answered all my questions and made me feel comfortable. This is the second purchase I've made from Mullinax Ford, in Apopka, FL. With the quality and service I have been receiving, I anticipate all subsequent vehicles will be purchased from Mullinax.
DC
30 de ago. de 2016
My experience at the Apopka dealership was nice. Everyone was helpful. I would definitely recommend this dealership to a friend.
Jeniifer Carmon
29 de ago. de 2016
We had a pleasant experience with the dealership and have bought a lot of cars from them. Every time is always the best!
Jennifer Carmon
29 de ago. de 2016
We had a pleasant experience with the dealership and have bought a lot of cars from them. Every time is always the best!
Fisherman
29 de ago. de 2016
We were really happy with the whole truck buying experience. The price of our F150 was by far lower than anywhere else!!!Loved how we were treated and loved the salesman - Jan Aguero.
Scott Gocken
24 de ago. de 2016
I walked in expecting to just get an appraisal for my truck in hopes of trading it in at some point in the future, but could not pass up the great deal on a brand new F-150. The salesman was not pushy and very informed. One test drive and they presented me with a deal that was outstanding. Great price, great value for my trade, and zero percent interest! We were out the door in an hour with a new truck! I will be back as soon as I'm ready to trade in my next vehicle!
Rob Headberg
24 de ago. de 2016
My recent purchase at Mullinax Ford was a great car purchasing experience. This is the 4th car we have bought from them. Always a painless experience. My salesman Mark Trager was outstanding and helpful throughout.
From the Trenches
24 de ago. de 2016
The task of purchasing a new vehicle is never been easy. Anyone who has been through the process knows it requires time and patience. I can honestly say that my experience with Jan Aguero (sales) and Von Miller (finance) made this the most pleasant vehicle purchase I have ever been a part of - great job guys!
New "Big Blue" owner.
23 de ago. de 2016
My recent purchase at Mullinax Ford was the most pleasant car purchasing experience I have had. My salesman Sean Marx was outstanding and helpful throughout.
BethR
20 de ago. de 2016
Frankie Juliano at Mullinax Ford is awesome! He was so nice and informative while I was looking for a new car. What I truly appreciated about him was that he was not pushy. He gave me the information I needed and let me know he was there to help me when I was ready. He answered all of my many questions and went above and beyond my expectations. I can never thank him enough.
DonC
17 de ago. de 2016
Purchased a new 2016 Ford Explorer recently and couldn't have been happier with the process. Our salesman Yordan was patient and very helpful, constantly checking to make sure we were getting exactly what we were looking for without being pushy. Upfront pricing contributed to the relaxed atmosphere, completely eliminating the adversarial tone that exists in so many car buying experiences.
Joe S
14 de ago. de 2016
Absolutely would recommend buying from Mullinax. I stopped at many dealerships before buying my new truck. Should have just went there first! They not only gave me a fantastic price on the vehicle I was buying, they gave me a great value on my trade. Dennis McClung was a great guy to work with as a sales person. Very knowledgeable about his product. I would definitely buy from them again.
Chris
13 de ago. de 2016
Easiest vehicle purchase I've ever had everyone there is great to work with will definitely buy there again!!! I love my new power stroke!!! I did most of the deal over the Internet and on the phone with Italo Rengal . Went in and everything was as exactly as Italo said it would be with no surprises.
Scott
12 de ago. de 2016
All was good, except price but i guess that's what cars cost days everybody was very nice and helped us with everything we needed we even came back for a follow-up visit to go over the parts of the car
Eric Williamson
9 de ago. de 2016
My salesman was Adam Perez. He was very knowledgeable and professional. The process of buying my new 2017 Mustang. I will definitely buy from again.
Juan Varon
9 de ago. de 2016
Second car that we buy at the dealer, Franky and Randy were very helpful.
Mac
29 de jul. de 2016
Purchasing a car / truck has always been a painful experience. You just aren't sure if you got a decent deal or not. Dennis worked hard for me, accommodating some odd requests about options I wanted, and he detailed out the best way to get me the most discounts possible. I love that there were no dealer fees. I would not hesitate to buy there again!
darren
27 de jul. de 2016
I found the employees Very helpful and personable.
John
21 de jul. de 2016
Great Experience. First time ever that we found a car we liked on the internet on Cars.com. Called the number for Mullinex Ford in Apopa and a salesman Jordin was informative and vey helpful over the phone. He got everything ready for us. We drove 78 miles to Mullinax Ford of Apopka the next day and bought our new car from them. They worked with us, took our pre-approved loan and everything went very smooth. Salesman Jordin had Chris cover for him the next day, and we very pleased with him also. Just like the add states, up front pricing, and no dealer fees. Everyone was friendly, helpful. Highly recommend this amazing dealership. Even one man in administration came over and found out we were buying a Fusion hybrid and he took the time to go over a lot of great information with us as he had a Fusion hybrid also.! Thank you Mullinex for an amazing experience.
Frank Sagarese
20 de jul. de 2016
My experience at Mullinax Ford was outstanding as usual. My sales person Mike S is a Big reason why I still deal with Mullinax in Apopka. We love the new car thank you
Beth
20 de jul. de 2016
Love my fusion! Nick was great and made the process smooth and painless
Randy Eckenroth
19 de jul. de 2016
Excellent dealership. Stellar service. I was extremely impressed when Jeff Mullinax sat down at the table and started to talk to me. I had two friends with me and they were impressed with the quality of personnel working at the dealership.
Don Murphy
18 de jul. de 2016
At first I thoush Mullinax was the same as the other dealers but then I realized that they didnt charge those dealer fees that everyone else charged to bump up their profits. I saved a lot. Most of my dealings were done online with Frankie and he had the truck ready for me before I even met him. Great experience
Randy H
16 de jul. de 2016
I found the Ford F150 I was looking for on Cars.com. I was contacted by Randy McDonald. He gave me info E-mail and phone contact number. EVERYTHING Randy said and wrote was true honest and forthright. He told me the total cost, and I drove over 260 miles to purchase truck. When I arrived Randy had the truck all preped. I took a test drive and purchased. NO Surprises! VERY VERY pleased.
Richard Pesch
14 de jul. de 2016
Continue to buy from Mullinax because of caliber of employees. Michael and Justin made it a great experience. Up front pricing makes it an easier process from other dealerships. From Jerry Mullinax down through entire staff, the attitude is one of truly appreciative of your business. By the way- the product is excellent! This makes number 5 from vehicles purchased from this dealership.
James and Jan
10 de jul. de 2016
I was working with James and Jan as my salesman. They were very professional and could not ask to change any of the experience. Thanks for my truck! Absolutely love my new F150.
Rita
7 de jul. de 2016
Great salesman, Jose Caballero, honest, caring and very knowledgeable. Listened to what I was looking for and made suggestions without trying to just make a sale.
AnaS
27 de jun. de 2016
I recently bought a 2016 Ford Escape and traded in a car i was upside down on. I had a difficult situation and the guys at mullinax went above and beyond to help me. I can literally say they went above and beyond. My family and are forever grateful to ceasar, jesse and shawn.
SamO
26 de jun. de 2016
I went to Mullinax in search for an explorer that had bucket seats in the second row, along with a few other necessary qualities I was looking for. I was in need of an upgrade from my car that wasn't exactly working out with my lifestyle and child. previoualy having owned an explorer before, I knew what I wanted this go around. Nick "bow tie" found me exactly what I wanted with providing the most easy, painless, top notch quality car buying customer service that I could have wished for from a car salesman. Next time my husband or I are in need of another car we will definitely be revisiting him. We have already spread the word to our friends and family about working with Scotty and Nick because they were the best we have dealt with out of all of our vehicle purchases. A huge plus is the no haggle pricing which makes the whole process head ache free. They went all the way to mobile Alabama to get me my perfect car the day they found out it was available. Great experience over all!
Steve K
26 de jun. de 2016
I had a great buying experience at Mullinax. Nick Lange was the person who made that experience great. From the first time we began communicating concerning the vehicle I would eventually purchase Nick made it seem we like we were friends. We communicated back and forth by both email and text. Nick was quick to respond to each communication and answer each question I presented to him. When we scheduled a time for me to see the vehicle Nick was very easy to talk to and knowledgeable. He made the process of buying the vehicle painless. He also took great care of me when I had an issue with the vehicle after purchasing. I felt everyone at the dealership was nice. They made great effort to make sure every customer was taken care of.
Bucks
25 de jun. de 2016
I highly recommend a Wonderful sales assoc Adam Perez. He was able to help with a unique experience. I didn't have to time shop lots and had already been elsewhere, looking for months! Mullinax has one of the best detailed list in inventory so that I was able to find exactly what I wanted from over an hour away! Once I contacted Adam, he was able to do almost all the paperwork prep through texts and emails to save me time from sitting in the dealership for hours!! Adam was also able to offer me 2 unique deals. This was the BEST car purchase I've ever experienced!! I highly recommend Mullinax and Adam Perez! I'm already looking forward to when I need another vehicle! Again, this is one of the best dealers!!! I've been recommending them daily to everyone who sees my truck!!
JeffB
25 de jun. de 2016
While the building is a little spartan, it houses a great number of really nice people. If we were alone for even a couple of minutes while working through our deal, other sales people stopped by to make sure we were okay and always offered water, coffee, etc. It was unlike most dealerships where you either are smothered or ignored. Process was a little bumpy but the salesman worked everything out and we have two really nice new cars. Mullinax came highly rated and we agree!
Celso Ii
23 de jun. de 2016
Real good dealer. I'm very much satisfied with the customer service and all the paperwork envolved to close the sale. I even got my registration on the spot and the insurance card as well. Really with the Fusion
No longer in a "mom" car
6 de jun. de 2016
I like this dealer. The staff is competent and their "no hassle" sales approach is a welcome change from other dealers. I go out of my way to do business with Mullinax even though there is a much closer dealership.
SandiZ
26 de may. de 2016
I wanted to test drive a Fusion and the new 2017 Escape because I was finally ready to trade in my 2003 low mileage Taurus SEL. Randy McDonald made this easy for me. I drove the 2016 Fusion but once I drove the new Escape Titanium, I was hooked. We made arrangements to come back the next afternoon to deliver my trade-in and take possession of my new Escape. I filled out the paperwork and was on my way; pleased with the service and the pricing!
DennyB
26 de may. de 2016
I went in looking to price new cars and I walked out with 2016 Focus for way under what I was expecting to pay. The process was very simple and took almost no time at all. There was no haggling because they gave me such a great deal. If you need a car, go to Mullinax and you won't be disappointed.
Yolanda
16 de may. de 2016
All I can say, Frankie G. was super helpful, this is the first time that I purchased a car without my husband by my side.
Ian B
15 de may. de 2016
I had a great experience from start to finish buying a used Ford F150 from Mullinax Ford NSB. My salesman was Nick "Bow Tie" Lange and he did a great job. He wasn't pushy and he was extremely knowledgable about the truck and was very responsive in providing information and pictures of the truck. I would highly recommend Mullinax Apopka and Nick.
CBX80
14 de may. de 2016
I recently purchased a new f150 from Mullinax Ford in Apopka,Florida. I am pretty picky about the options, color and trim level I want and did not find exactly what I wanted on the lot. My Salesman Nelson helped me search for one and what I wanted was found at another dealer. They did a dealer trade and delivered my truck to me. They whole process was painless and went very smoothly. I really appreciate the no haggle pricing and no dealer fees. I highly reccomend Mullinax Ford.
JAMES
13 de may. de 2016
I WENT IN TO SELL A CAR, INSTEAD I ENDED UP SELLING IT AND BUYING A NEW TRUCK WHICH I AM EXTREMELY HAPPY WITH AND THE SALESPERSON (NELSON) WAS VERY KNOWLEDGEBLE AND HELPFUL AND MADE THIS A VERY SATISFYING EXPERIENCE, I WOULD DEFINITELY RECOMMEND MULLINAX FORD TO ANYONE LOOKING TO BUY OR SELL THEIR VEHICLE. THANKS MULLINAX!
George and Gail
11 de may. de 2016
We found the used van we wanted in good shape and at a good price in Apopka, and the sales team went out of their way to remove a partition we did not want and still have the deal ready to complete in a short time.
Yani
6 de may. de 2016
Mullinax Ford was my first stop in purchasing my first vehicle! The staff went above and beyond to ensure I received a fantastic deal. Couldn't be happier with their process and undivided attention. Thanks again Mullinax! If you need a dealer that will be up front and walk ou through every step of the car buying process, they are without a doubt the dealership to go to!!!
Patrick Donohoe
3 de may. de 2016
Jan Aguero at Mullinax was very helpful and knowledgeable. He made my first time buying a truck a great experience. I would recommend anyone looking for a new automobile to go through him. Von Miller was also very helpful in the finance department. The customer service at Mullinax was far and away better than the other places I've been to.
Drew
28 de abr. de 2016
Knew the name for years living in Orlando but first time Ford buyer. I went to other 'big' dealers and they may have had the F150 I wanted but nobody could beat the Mullinax no haggle low price. Fastest buying process I ever had, these guys know how to move!
DNAVE22
27 de abr. de 2016
i met with Brian at MULLINAX. i had been to other dealers and was sick of the same old thing. uneducated sales people with no knowledge of their product. also hiding costs etc. Brian was very busy but with a smile came out and helped me look at explorers and edge's . I ended up buying a brand new edge from Brian and would 100% go back there again. he did not hide anything from me and was upfront and positive. he even followed up three times to see if i liked the vehicle . you dont see that in car sales. fantastic experience . no hassle is true!
Steve N
27 de abr. de 2016
I came in for an Oil Change and the Mullinax Technician found a problem with my 2012 Fusion. The service organization at Mullinax Apopka provided the highest quality and comprehensive experience that a customer could ask for.
Ford Owner!!!!
19 de abr. de 2016
Great place. Always I am satisfied with the job! The person in charge in my case was Janice. I liked her. Helped me with all the questions...Everybody is very professional there.. I recommended 100%.
Gary C
11 de abr. de 2016
I was in the market for a new Expedition for several months. I looked at new and low mileage used Expeditions over the internet for several months. It seemed to me that the Ford dealers in my area wouldn't negotiate price and they wouldn't drop their $600.00 dealer fee. So, since Mullinax doesn't charge a dealer fee, it made it real easy to travel 180 miles for $600.00. My salesman Randy and I did most of the preliminary trade in negotiations over the phone so I knew about what the vehicle cost was going to be. After 30 minutes of my arrival time we'd completed the deal and I was out the door in less than three hours. If your dealer won't negotiate I'd suggest you contact the sales department at Mullinax Ford. I did a lot of my car shopping on Sunday when the dealers are closed because some dealers use high pressure sales tactics that made my wife feel very uncomfortable. Sometimes we'd feel like we just got off a cruise ship in the islands! I didn't experience any high pressure selling tactics at Mullinax.
Trisha N
8 de abr. de 2016
I love my new Ford Escape and my sales experience at Mullinax could not have been better. Thank you Darrell for being honest and trustworthy. Easiest car purchase I have ever made!
Claudia
7 de abr. de 2016
Staff was nice and courteous. Mike was really nice to work with. Overall really good experience.
Richard M.
7 de abr. de 2016
I am 84 so maybe some was my not understanding but some things were not adequately explained. Got home and noticed I had only one key. Was told to return following Friday to get a replacement. Got there and was told Ford provided only one key. Salesman thought I had received only one remote. Another salesman showed me that spare keys were inside the remote. Was told key was for glove compartment when actually it opens door on passenger side as well.
Kris G
2 de abr. de 2016
Staff was helpful and courteous making sure i was informed about the process and truck i was interested in. I would recommend to others looking to buy new or used. Also the price was a great deal and having no dealer fees saves a lot of money.
Cassie Bargo
28 de mar. de 2016
Dale Brown and entire staff at Mullinax made purchasing a vehicle so much easier than we have ever experienced!! Thank you for making getting a car seem so easy!!!
OGamez
25 de mar. de 2016
Great. Great! Great! Great! Dealership. Excellent manners low pricing. Look forward to buying my next Ford from them.
Chuck C
19 de mar. de 2016
Had a great experience buying a Ford F-150 . Had a great Sales Assistance and he was very knowledgable of what vehicles were on site to help me select the truck I wanted to buy. And he was well versed in all the extras in each truck and took the time to show them all in each truck we looked at on the lot. I would fully recommend anyone looking for a truck to look at a Ford Truck at Mullinax Ford.
Tyler G
17 de mar. de 2016
I purchased a new 2015 (last years model) F150 at Mullinax for a great price! I found this truck brand new at the same price other dealers were selling used (with 50k+) miles on for near the same amount. The customer service (sales person) was great as was the closer. We had a great experience. The buying process I gave a 4/5 stars as it was a slow process to finalize. The facilities I gave a 2 star as they were in the middle of a massive remodel. I'm sure it will be beautiful when its complete and would probably bump up the facility and buying process to 5 stars. Due to the remodel, all the sales people were using 3 total computers which great slowed down the overall purchase process. I would highly recommend this dealership to a friend or family member, and already have.
A. Hoover
14 de mar. de 2016
I had a great experience at this dealership. I had the pleasure of working with Yordan. He was very knowledgeable with the different models as well as the buying process. I was amazed at how fast the whole process took to puchase a new vehicle. Everyone at this dealership are professionals and will do whatever it takes to meet your needs. Thank you all for an enjoyable buying experience! Thank you Yordan for following up with me after my purchase to make sure all was going well!
SD
14 de mar. de 2016
Easy buying process and car prices on windows. Friendly sales staff.
dog lover
14 de mar. de 2016
Mullinax Ford was recommended to me by a neighbor. (So was the salsperson!). I was grateful to have the information. This was my first lease and I'm thrilled with the car, the sales person, the whole experience. It is so much easier when you "trust" the dealership/salesperson.
John P
13 de mar. de 2016
I looked for an F-150 for a long time. I looked at low mileage used as well as new. I bought my second new truck at Mulinax this past February and I feel like I got a great truck for a great deal.
CMG
11 de mar. de 2016
Nick at Mullinax did an excellent. The buying process was smooth and easy and Nick delivered on everything that he said. We emailed back and forth a few times and worked out all of the details on=line. Once at the dealer the process took less than an hour. Very satified
Trish
5 de mar. de 2016
I was searching for a new truck for my son. Mullinax Ford make the process so smooth, and I easily found the truck I was looking for. My son was stoked when I surprised him a few hours later!!! Now I want one too!
DT
4 de mar. de 2016
Outstanding experience as usual. This was my at least my 8th purchase and I won't go anywhere else. Staff was courteous and knowledgeable.
Mike G
28 de feb. de 2016
I had 2 salesmen working with me. Yordan and Italo were great. They were both very helpful and neither pressured me at all. The first price they gave me was what I was looking for so we had a deal. Sean Cahill was well organized and made the paperwork quick and easy. I would definitely recommend Mullinax to friends.
Renee & James
19 de feb. de 2016
We purchased a 2003 Ford Mustang, 2004 Ford Thunderbird & 2005 Ford Taurus from Mullinax and now purchased a NEW 2016 Ford Fusion !! Our salesperson, Mike Sghiar, let us test drive the car overnight !! Previous "after the sale" experiences with warranty work, out of warranty repairs, Quick Lane: Superb !! It just goes to show you can have loyal customers come back time after time if you'll just treat them right !!
Doc
15 de feb. de 2016
This will not be the last vehicle I purchase from Mullinax. Great experience, up front, no hassle, salesman not pushing something I did not need.
Jonathan Gould
9 de feb. de 2016
The car was very easy too buy and the place was very clean and the sales person was very nise
CKindred
8 de feb. de 2016
Surprisingly, I found my buying experience at Mullinax Ford in Apopka Florida very ENJOYABLE. The sales persons supported each other in such a way that I was able to pop-in unannounced for a test drive or to drop off some paperwork for the closing without having to wait while my salesman was out , say, on a test drive with another customer. As for my salesman, Darrell Davis: I'm skeptical of sales people. But I quickly sensed that Darrell's big smile was was genuine and that he truly loves helping people find the right vehicle-fit for themselves. He was extremely patient as I sorted through a wide range of vehicles to buy. I shopped for months, trying a variety of vehicles that ranged from the gas-electric hybrids like the Fusion and Fiest to the crossovers like the Flex to the trucks, before settling on the F-150. Thank you, Darrell for letting us sort through all of that! Your patience really allowed us to work through the buying process ourselves. You're knowledge of the vehicles was extensive, sure, but it was your willingness to invite other sales people into the conversation that gave us the thorough set information WE needed to make the right choice. Great teamwork!!! Oh! The trade-in was more-than-fair. I am very happy with that. Thanks! As for my "Not Applicable" selections: 1. I bough a new car. No service exp. 2. Mullinax Ford was upgrading the showroom at the time of my purchase, so I would have to give them credit for that versus discrediting them for the construction zone appearance. Good luck wit that.
Don Draper
6 de feb. de 2016
We went to Mullinax Apopka over a year and a half ago and drove the "then new" F-150s...We told them we were just looking..and boy did we prove it...Actually, we took up most of Richy's (sales) afternoon driving just about every variety of new F-150...The standard 6 cylinder, the EcoBoost 6 cylinder, the V-8....a used Lariat....We sat and talked some numbers afterwards and even though we loved the trucks, we gave him the ole, "we've got to talk about it". Richy and the entire staff were totally non pressure and friendly and simply said, thats fine, let us know if we can answer any questions or can help you pick out a truck after you talk. Over a year later we returned to Mullinax because of the time they had spent without pressuring us. Richy has moved to the office and Frankie (sales) offered the same patience and excellent service that ended with us driving off in the perfect new truck for us. These guys have the inventory to put you in exactly what your looking for, and a staff that will take the time to show you as many selections as it takes to find it.
Eleni H.
3 de feb. de 2016
If you are looking for a Ford, go no further than Mullinax! My husband and I were very impressed by the relaxed atmosphere of the place--none of the frantic energy and stress you see in many dealerships. This is a 'no-dealer fee' business, which means that the salespeople are invested in getting YOU the best car for YOU, not the one that will get them the most commission. We worked with a young man, Saul, who was very pleasant and professional--but really everyone was. Thumbs way up for Mullinax! :)
Ford Fan
2 de feb. de 2016
I bought a new 2016 Explorer for my wife. She has a 2012 Ford we purchased from Mullinax and we test drove a number of other competing brands and chose the Explorer because of features, price and the buying experience at Mullinax. We have purchased multiple Fords from Mark trager at Mullinax and he makes the process so easy that it actually influenced part of my decision in the end to buy another Ford. We now have 3 Mullinax Ford's which have all been purchased through Mark in the last 3 years. We will obviously be back again to buy more in the future. The only reason for the sub-perfect mark in the facilities is because they were mid-renovation during my purchase but it did not create any hardship on the process for me. Thanks!
bobby
24 de ene. de 2016
poor customer service, will never go back.crappy integrity and no honor
Julie A
21 de ene. de 2016
Jan was excellent he took his time with us showed us all the new Ford Escapes. Once we went on a test drive we were sold.Jan explained how all the bells and whistles on the car worked and was NOT PUSHY he is an Excellent Salesman and I hope he stays at your dealership for many years to come.
winnr
21 de ene. de 2016
Brought in my 2011 Explorer for service and while I was there I decided to look for a new vehicle to replace my 2008 Maxima. I spoke to Anthony Vaz, who was extremely helpful. My daughter was with me and we took a 2016 Escape for a test drive and loved it. I came back the next day, worked with Anthony and traded my Maxima for the Escape. Both Anthony and Cesear were awesome! Everyone at Mullinax is always friendly and courteous. Love my new vehicle!
TRS Wireless
21 de ene. de 2016
Had a great experience. The people were honest, nice, friendly, knowledgeable and helpful in delivering the vehicle in a timely matter. This is the second purchase from this dealership and i would recommend them to anyone in the market looking to purchase a new or used vehicle.
Darryl & Harrietta
15 de ene. de 2016
I really appreciate excellent customer service. I had to return the next day and EVERYONE treated me with a smile and made me feel welcome. This has been one of the smoothest transitions in buying a car that I have ever had. WE will most definitely be back. An AWESOME experience!
Jodi H
11 de ene. de 2016
Great buying experience at Mullinax Ford Apopka with Yordan. The staff is friendly and helpful with no games. I came in later in the evening and the staff was exceptional with getting everything processed and me and my daughter into a new car. Thanks for everything Yordan, Justin and of course Sean!!
Big D
11 de ene. de 2016
Good overall experience, and friendly staff. Very helpful sales staff.
John Vallo
8 de ene. de 2016
I am from Venice FL and had contacted Randy about the somewhat limited allocation of the 2016 Shelby Mustang. Randy provided excellent communication throughout the buying process. The dealership in Apopka was amazing, both clean and easy access. My wife and I enjoyed our buying experience there and would recommend Mullinax highly. We especially love the 'No Dealer Fee' from this dealership.
Joe Rittenhouse
6 de ene. de 2016
This is the fourth vehicle we bought from Nelson Santana. Nelson makes buying a new vehicle a pleasure, his vehicle knowledge, easy going personality, and true customer service and follow up is to be commended. I have recommended to friends that are considering a new vehicle to check out Nelson before making a decision. It is refreshing to go back to a dealership and deal with the same salesman who you trust... Hats off to all the sales staff who greeted us when we entered the lot.
David Preising
5 de ene. de 2016
Best Ford Dealership in Orlando. The third ford f-150 I have bought. Would not think of buying anywhere selse. No pressure, best sales rep, best finance staff. Great value for the money. Outstanding follow-up[ and product knowledge.
John Ledig
1 de ene. de 2016
We will only buy Ford Cars from Mullinax Ford, was a great experience. Very quick and to the point or should I say Price. Highly recommend. Yordan was a pleasure to deal with.
Tom in Apopka
31 de dic. de 2015
Mullinax made buying a new F150 the way it should be. First I stopped by a dealership for another brand and it was a boiler room experience. You sat waited and were pressured. Not at Mullinax. Anthony Vas our sales consultant was easy going and just presented the trunk and let us make a decision -- no pressure and no hassle. He actually found us a great deal and just what we wanted. My advice is to skip the high pressure sales and head to Mullinax to ask for Anthony.
Alex
27 de dic. de 2015
I went to Mullinax after having a horrible experience at another dealership. I felt Mullinax of Apopka gave me great customer service and a smooth car buying experience. I will definitely be purchasing my next vehicle at Mullinax!
Bob W.
23 de dic. de 2015
Recently went to Mullinax Ford in Apopka to look at a used truck that was on their website. Mark Trager gave me a good trade value and I purchased the used truck. After a few days I realized this was not the truck I wanted and returned to the dealership. Using the 5 day/300 mile return policy Mark worked with me and I got a great deal on a new 2015 F150! To date this truck is everything and more of what I initially wanted. This is my 2nd purchase from Mullinax, service on the first one was great,looking forward to continue using their service department.
Dcd
18 de dic. de 2015
We purchased a F-150 in Jan 2015 and promised to come back for another vehicle. However, we didn't think it would be at the end of 2015. Eric Johnson was an excellant sales rep, very professional with no a pressure demeanor. Eric also kept in touch with us before, during, and after the sale, and we also appreciated the accuracy and timely manner during the financial process by Vonn. He was very thorough, personable, and professional. Great job Mr. Mullinax for promoting Justin to Sales Manager, a well deserved promotion. He was our first sales rep back in Jan 2015 and the reason we returned to Mullinax. We also enjoyed the designer water provided by Mullina Ford. Thanks gentlemen. Great experience. We'll be back!!
Leslie
18 de dic. de 2015
I just bought a 2016 Escape. The salesman was very pleasant during the test drive and after the drive he showed me a lot of the little things about the vehicle. After I decided to buy the Escape, the transaction went very smooth and the Finance Department was very knowledgeable and friendly. Before I left the lot, the salesman set up my phone and showed me how to use a lot of the features.
RoseR
17 de dic. de 2015
We had a great buying experience at Mullinax Ford. The sales team is very knowledgeable and showed us several options within our budget. We had the pleasure of working with Nelson Santana and Eric Johnson. Thank you for making our car buying experience less stressful!
LBH
15 de dic. de 2015
Just purchased my fourth vehicle from Mullinax Ford Apopka. Once again it was a great, stress free, and highly positive experience. My former sales person retired but Nick Lange stepped up and took over like we have been working together for decades. Within 2 days they found the F150 I was looking for, transferred it in from another location and had me out the door with no regrets. If you are in need of a new vehicle Nick is the sales guy I would recommend. Just look for the Bow Tie and you know you've got the best salesman there.
E. Greciano
7 de dic. de 2015
Once again, I left this place very happy. this is my third purchase from them. I just got a F-350, nice purchase, Nick Lange and Cesar Molano, i am grateful, thanks again. Eduardo greciano
KBecker
7 de dic. de 2015
Our salesperson Cheyenne was awesome and I would refer her to anyone!
Tessa
3 de dic. de 2015
Absolutely love this Ford dealership! This is our second purchase from this Mullinax and no other dealership beats the prices offered here. Our sales consultant Randy McDonald was a big help and made the whole purchase process quick and smooth. He had everything set and ready to go when we walked in the door. The atmosphere of the showroom and personalities of the staff are very inviting and relaxed. they constantly stopped by to check on us while everything was in process. Will always shop here first for my next new vehicle purchase.
Kevin Stange
2 de dic. de 2015
Had the best experience ever buying a new Ford F150. Randy Mcdonald made everything so easy that I was out of the dealership in Apopka in less than two hours from start to finish. All your advertisements are true. No hidden cost. Thanks for everything.
MICHELLE
13 de nov. de 2015
I JUST WANT TO GIVE A BIG THANK YOU TO NICK LANGE HE WAS THE NICEST AND EASIEST GUY TO WORK WITH WHEN I BOUGHT MY TOYOTA FJ. HAD A GREAT TIME AT A CAR DEALER !!! WOW THAT IS A FIRST!!! I WILL ALWAYS GO TO MULLINAX FORD FOR MY NEXT PURCHASE. THANKS AGAIN NICK !!!
Dave
31 de oct. de 2015
Absolutely love this Ford dealership! This is our second purchase from this Mullinax and no other dealership beats the prices offered here. Our sales consultant Sean Cahill was a big help and made the whole purchase process quick and smooth. The atmosphere of the showroom and personalities of the staff are very inviting and relaxed. Will always shop here first for my next new vehicle purchase.
Kurt W
24 de oct. de 2015
I purchased my 2016 Ford F-250 from Mullinax Ford of Apopka. The experience was fantastic, they are a no haggle dealership, they gave me a fair deal on my trade-in and the purchase was an easy process. I dealt with Adam Perez from Mullinax Apopka and I can say that he walks his talk. After I purchased my vehicle I had a problem with the tires on my truck, I called Adam, he addressed the issue and the tires were replaced the next day. If you're looking for dealership that pays attention to the small details this is the place. Also please note: if you're purchasing a 2016 F-250 diesel with the short bed it only comes with the 26 gallon tank (No other options). The standard gas short bed comes with the 35 gallon tank, Adam seems to know all the details about the F-250 so give him a call if you have any questions.
Tony Amazed
23 de oct. de 2015
I was looking in the market for an SUV. For over 25 years of driving, all my previous cars have been foreign models like mostly Toyota, Nissan, Fiat, VW, Mitsubishi. So guess what, I was about to get me a Rav4 from Toyota. I was in the middle of the choosing when I saw a commercial by Ford called SUV Event with 0 down 0 first payment and 0 at signing. I usually don't believe in commercial because when you get there, they tell you about de fine print restrictions. But let me tell you, when I research nearest Ford dealers near my home, Mullinax show up with excellent reviews, so I decided to give it a chance. Ohh Boy, what an outstanding surprise. Everything the commercial said, it was TRUE. My experience searching online, applying online from start to finish was a pleasant process, all clear and understanting. So I own my first Ford Suv.
Bob
19 de oct. de 2015
Called thurs to order a part. Told after 5 they would order friday and expected Monday. Confirmed they had my number for questions or problems and that it was time sensitive. Went in today Monday to confirm part received and book service appt for installation to be told they had the paperwork but the part not ordered. So much for time sensitive aka customer sensitive
Travis
15 de oct. de 2015
Easiest car buying experience I've ever had. Ryan went out of his way for the exact car we wanted and had it delviered within a week.
David B II
13 de oct. de 2015
I was looking at Platinum F250s but did not want the black interior. Driving by Mullinax in Apopka and remembered they had one with Pecan interior so I decided to take a look at 8:45 at night. I just asked them to open it for a minutes so I (and my wife) could see the color of the Pecan interior. I liked it. The salesman "Nelson" asked if I wanted to test drive it for the evening. That sold me. It was a very good experience the next day working with the Nelson and Cesar. They did not put pressure on us and just made a deal that we felt was good for both parties. Very good experience!!
Tim
9 de oct. de 2015
Great price without all the smoke and mirrors with a trade in. So happy with salesman Saul we bought another car there the next week.
KD Orlando
7 de oct. de 2015
I really enjoyed the Service and the no guess work in the buying process.
Tammy
22 de sep. de 2015
My husband and I purchased a new 2015 Expedition. We started looking on the internet and called Mullinax Ford on a Saturday morning, ended up driving our two cars to the dealership (over an hour driving time), traded them in and leaving with our brand new Expedition - all in one day! Justin was our salesman and he was awesome! We loved the fact that he was the only person we dealt with - no moving around from salesman, to manager, to finance dept, etc. - everything was done through him! The entire transaction was easy and pleasant! We definitely recommend Mullinax Ford and Justin!
Blamar
16 de sep. de 2015
Great Customer service. Was in the market for a new car. Adam made the sale happen.
Garrett
15 de sep. de 2015
Went in looking for a 2015 mustang and we ended up at Mullinax and it was the best car buying experience I have ever had. Randy was our sales guy and he took great car of us. The price was already amazing, didn't even have to negotiate. The buying process was smooth and fast. And after one week of having the car , my turn signals went out for some reason and I called them up and they had it fixed within a day for free. Love these guys and highly recommend buying a car here.
Patrick
14 de sep. de 2015
I have purchased multiple Fords from Mullinax and the buying experience is always simple and hassle free and I love dealing with my sales person, Mark Trager. There is no pressure with Mark to make a purchase and he works with me for however long it takes to determine what I want to buy and how much it will cost. Mark is very familiar with all the products and promotions and he is available pretty much at all times. I will be back again for my next Ford. Thanks!
THonan
14 de sep. de 2015
Mullinax Ford was awesome to work with. Cheyenne was great to work with always the professional and quick with her responses. Upfront pricing that could not be beat along with the hometown pride is what lead us to purchase there. Would highly recommend this location and will return.
Selvan
7 de sep. de 2015
We bought a Prius 2010 from mullinaxford ford. When we looked at the car it was there for 2 months up for sale. We met with sales person Randy. When I saw the interior of the car I was shocked to see that it was covered with a bunch dog hairs. When I asked the salesman if they ever cleaned the car, he was like they must have completely cleaned it when the car came in it was been with us for 2 months. Anyways the car was with in our budget and we bought it with one condition that it needs to be deep cleaned& we requested three times car need to be clean completely before the delivery, but they not even removed anything and they delivered the car next day imagine my surprise they haven't cleaned the car at all. So my husband called Randy and asked him about the cleaning and told him that we did cleaning but we paid money so they not even care about the thing we requested just cleaning. They got the car two months ago from other customer the mileage was 85k and when we bought the car it was 87k I thing they simply used for pet rescue. He told us since we bought the car it's our responsibility to do all the work and the company is going to do nothing about it. I wonder how they are still in business if they can't even clean the car they are selling. Very disappointed with their service. We have very worst experience with them.
Dwalk
5 de sep. de 2015
We were looking to upgrade our car for a suv. Our salesman Carlos was awesome he was really helpful and understood what we needed and helped get us what we wanted and the monthly payments to what we could afford. This is our third vehicle with Ford and we will continue to get cars from Mullinax Apopka.
daniel
4 de sep. de 2015
I was happy with the whole buying process. ryan was so great to work with, and he helped me to locate my dream car within 30 minutes. I never had such buying experience in the past. I am extremly pleased with car i bought. I would definetly buy another vehicle from mullinax ford daniel
jfatwin1
3 de sep. de 2015
The sale team was very helpful and polite and I would buy my next car there also.
Larry
1 de sep. de 2015
Have been buying cars and trucks from Mullinax for years. Sales person Ryan Ortiz is the guy to go to for all your questions and help. This purchase was a 2015 F150. Ryan had it brought up from West Palm Beach. Truck was exactly what I was looking for. All aspects of deal were great and no hassle. Which is what makes Mullinax great. Have referred many people to them all have had great experience. It's where I will go for my next vehicle.
Bryan D
24 de ago. de 2015
They have a good selection and were able to answer all my questions.
Bob Ryan
24 de ago. de 2015
I was in the market for a New truck. I met with Richie. He was awesome to work with. This will make my Third truck which I have purchased from Mullinax Ford.
AmyS
24 de ago. de 2015
We just bought a Ford F250 from Mullinax Ford in Apopka, FL. Our experience here was wonderful. From the moment I spoke with the salesman to the end after signing all the paperwork. It was so pleasant! The salesman never pressured us at all. We test drove the truck, came back told him that we wanted it and were done with the paperwork within the hour. Great Experience! Would recommend this dealership to anyone looking to buy a Truck or Car.
Ron
20 de ago. de 2015
I worked with Carlos in commercial sales. He was very helpful and made purchasing my 2015 F250 a simple process. I have purchased many trucks from Mullinax in Apopka and will continue to do so.
Irv
18 de ago. de 2015
Having owned a 2009 Ford Fusion with excellent results we bought our 2012 Ford Fusion SE at Mullinax Ford in New Smyrna Beach, Florida even though we live in Jacksonville. After seeing that Mullinax in Apopka had 66 new Ford Fusions on their lot we decided to drive there and take a look. We were shown every car by Mike S. and found one that my wife and I both liked. Soon after Mike S. had us a deal we could not turn down and we bought the 2016 Ford Fusion SE. While there, everyone was extremely nice to us and we even met the owner and got T-Shirts. Our experience was great and saving on no dealer fees is a big plus that you don't get anywhere else that I know of.
Rodney Bacon
2 de ago. de 2015
Sean was great sales rep. I truly applaud the fact that there was no pressure to buy. The one price approach is extremely helpful in that facet as well plus no dealer fees. Why wouldn't you buy a new ford from mullinax. I have had around 30 plus cars in my life and 90% were foreign but now I am back in a ford and proud to be an owner of the best made truck in the world. Thank you for a no hassle experience. I applaud your valiant efforts.
Wes Hackett
27 de jul. de 2015
I worked along side Carlos on the commercial side of Mullinax Ford Apopka when purchasing my new 2015 F-150 and he was excellent. Helped me with the trade in process and getting all the paperwork taken care of. Was quick and easy process and had everything taken care of for me. Got to do a great test drive and he kept the process rolling smoothly from when I pulled on the lot to pulling off the lot with my new truck. I would without a doubt refer people to work with him and Mullinax in the future and I look forward to going back to purchase cars in the future.
jrstlw
26 de jul. de 2015
I was in the market for a new car when I went to Mullinax in Apopka. Within a few minutes of walking on the lot, my husband and I were greeted by the salesman Richy. He was very nice and low pressure. He showed us everything we wanted to see and wasn't annoyed by the fact that we left that evening without purchasing. I wanted a different interior car color and package then what was in inventory at the Apopka location. So, they had it delivered to the Apopka location from another dealership. We bought the Fusion Titanium 3 days after our initial visit. The process was easy and smooth as the salesman takes you through the process from start to finish. No passing you back and forth to the finance people as is the usual process at other dealerships. I would recommend Mullinax to anyone looking for an easy buying experience!
Frank Sagarese
20 de jul. de 2015
I am very happy with my new car. I been dealing with Mullinax ford for 7 years now and I won't go to any other ford dealer. Mike S is a great salesman and my experience has always been wonderful.
Maddy M.
16 de jul. de 2015
I dealt with Nelson and Nico. I came into the dealership looking for a fusion, primarily that was the only car i had my eye set on. It came down that i couldnt get the fusion and they both worked with me every second of the way. ive never been treated so well at a dealership before. i came and left empty handed about 5 days in a row because i couldnt make up my mind on what i really wanted. they treated me so kindly every time i came back in. i finally got a 2011 focus and the whole process was such a great and stress free experience. my next car will definitely be from mullinax. by far the best dealership ive been to.
Adam M.
11 de jul. de 2015
I needed to purchase another vehicle for my company and had originally been looking for a certified pre owned vehicle, but Ryan was able to put numbers together on a brand new vehicle for less. It was truly a pleasure to deal with someone as professional as Ryan. I will absolutely be purchasing my future vehicles from Ryan and Mullinax.
Elizabeth Jones
9 de jul. de 2015
Great dealership do to business with very happy with my purchase the salesmen name was Richy Mejia was great and and very helpful throught the whole thing will do business with them again
Dana J
7 de jul. de 2015
I went to this Ford dealership because they have a great selection. My sales guys, Adam and Sean, were very down to earth and friendly. I didn't get that usual "car dealership" feel. The only thing I would say needs improvement is the detailing. I bought a new Mustang and it is the biggest purchase thus far in my life. I love my car but I was disappointed in the lack of attention that went into the detailing and washing. You would think when you spend over 30k for a vehicle that it would be spotless...
CBrownKSU
6 de jul. de 2015
I went to Mullinax Ford in Apopka to get a new car. My hand me down Honda had gone and died in me and this was the first big purchase for me and my fiance. Nelson Santana immediately greeted us at the door and began assisting us with the hunt for a new vehicle. He took us in and let us drive anything we wanted and explained every detail and feature about the car we were interested in at the time. Once we chose to get our new new 2015 Ford Escape SE he helped explain all the fine print in the mile high stacks of paperwork we had to sign out way through. We loved our experience there and once my lease is up I will be going there again with no doubt in my mind. I HIGHLY recommend to anyone looking for a good experience and some great new American built vehicles!
F150 Owner CLB
2 de jul. de 2015
Nick is a great salesman; bonus we were his first solo sale. He was personable and took the time to explain all of the vehicle's features. We wish much success
Matt T.
1 de jul. de 2015
Thank you Mike Hair for you fast, efficient and courteous service! We recently had one of our landscape maintenance vehicles totaled in an accident, luckily no one was hurt, but we did lose the vehicle. Needless to say it needed to be replaced, and fast. I called Mullinax and spoke with Mike who proceeded to find exactly what we needed and the deal was done. It's nice to work with someone who knows his business and what his customer needs. I will be back again!!!!
Steve in Lakewood Ranch
26 de jun. de 2015
We called the dealership and told the salesperson the car we wanted. We were given a price over the phone with written confirmation that beat all other dealers by thousands of dollars. Other dealers claimed that they could match the deal but we would have to drive there to confirm this. Also no surprise dealer fee after the deal was made. Drove from Sarasota to Orlando and the car was ready. Also happy with the trade-in price given for our used car.
Harry
25 de jun. de 2015
Purchased a used truck. Called and the sales person check to make sure it was still available and the truck was as advertised. In and out in a couple of hours. Great price and no dealer fees. Great
Cindy Trumpler
25 de jun. de 2015
A wonderful experience to deal with Mullinex Ford in Apoka Florida. Thank you Dennis and Scott for a wonder experience with the purchase of our Ford Escape. You both went out of your way to help us out with the whole purchase. The dealership is just wonderful and we can't say enough about it. Fred & Cindy Trumpler
Jon T
17 de jun. de 2015
Called ask f few questions from one of their salepeople, Mark said that I would be by in the afternoon, treated us wonderful, I feel like i was given the best price for my trade and a fair price for the (up front pricing) new car and incentives from the Ford dealership. I forgot to ask about the military discount, called two day later they asked me to come me with my paper work. I signed it and gave them a copy and with-in a 2 weeks I recieved a check for $1000.00 I WOULD BE HAPPY TO RECOMMEND YOU TO MY FAMILY AND FRIENDS Jon Gumina
Jason Lewis
17 de jun. de 2015
Friendly, no pressure car buying experience. I always shop around for an extended period before buying, but I was so impressed with the ease of shopping at Mullinax, that I actually left with a car purchase that day. Nelson and Warren were fantastic, and they very helpful through every step of the process. Thanks guys!
Nancy Hoistion
15 de jun. de 2015
I knew what I was looking for and Dennis my salesman showed me exactly what I had requested. He did not pressure me to look more. The first fusion was what I had said I wanted and we made a deal very quickly and happily. I left the dealership in high spirits and I am still learning but things are so easy to figure out that I didn't need to go back to Dennis for help. I am really happy.
Joe Cozart, Sr.
11 de jun. de 2015
Excellent customer service and team work from Pam Beeler and Carlos Lagos. I highly recommend their product and services.
Kristi Jacobsen
5 de jun. de 2015
I found the used car I was looking for using cars.com. It was at Mullinax Ford in Apopka. I contacted them over the Internet, exchanged a couple emails and spoke to Kathleen Lisa. After putting a deposit to hold the car, I had friends that lived nearby go and test drive it. Three days later, I got a ride to go up and test drive it myself and I loved it. It was an as-is used car, so I paid particular attention and did find that the rear a/c wasn't blowing. Kathleen sent it over to service and they found the problem, repaired it and I was on my way. My mechanic looked at it this morning and was very impressed. All in all, this was a great experience from start to finish, well worth the drive, and if I am ever in the market for another car, I'd check with Mullinax and make the drive again.
biker_granpa
5 de jun. de 2015
Adrian was an excellent rep. Not pushy, very informative and knowledgeable of his products. Made the transaction smooth and pleasant. Would buy from him again!
Dr LeAndre Wright
27 de may. de 2015
After only walking in to see the used cars, i was well pleased with the c/s i received & the facilities were so clean & the cars were prep & ready for me to look at. I'll be buying my car from here. No where else. Thanks guys
rick
26 de may. de 2015
Super nice people and great sales people. every thing went smooth.
Seb1015
16 de may. de 2015
We drove away in our new car in under 2 hrs. From the test drive and including paperwork, our salesman, Mark was awesome and we will be back to buy our next vehicle there even though Ford of Clermont is right down the road.
John
16 de may. de 2015
My 8th car from this dealership and every time it gets better and better.
Carolyn W.
7 de may. de 2015
Almost two months ago, my father's 2000 Honda Accord had reached the "point of no return". He would need a new vehicle and the uncertainty of whom to buy from was daunting, to say the least. I investigated the car market. Dad shopped around as well. We basically dreaded the car-buying process, and were inundated by salespeople from dealerships all over the state, contacting us repeatedly due to our online research. After checking a number of dealerships in person, both in Central Florida and Brevard County, we were unimpressed to say the least! On the recommendation of a good friend, we were directed to Mullinax Ford. Let me just say that my father and I have been blown away by how phenomenal our experience has been with Mr. Warren Marks and Mullinax!!! Warren is so down-to-earth, professional, knowledgeable, patient, and completely no-pressure. Yes, Mullinax Ford is a one-price, no haggle dealership, but Warren was incredible! We cannot thank him enough! This company has an energy about it that is totally different--you are treated like a human being--not a number or prospective car payment. Dad LOVES his Expedition and always says he cannot get over how pleasant his experience with Mullinax has been. So fast forward... I never expected that I, too, would need a vehicle so soon, but on Sunday, 4/19/15, my own Honda (1994 Accord) died after 24 years of faithful service. It was not a great moment, but I made the decision to buy another car, and instantly knew where I would be buying a vehicle---Mullinax Ford in Apopka! I called Warren that Sunday, and explained my situation. He took the time to understand my budget and needs. The experience was once again FANTASTIC!!! I adore my vehicle (a Ford Edge) and LOVE Warren, and Cesar, the manager. Mullinax Ford of Apopka---THANK YOU AGAIN for helping me at an extremely-stressful time!!! Thank you for appreciating your customers, for not selling us more than we want or need, for answering all of my questions, for taking the time to sync my phone and for showing me all of the features, etc. Thank you also for your outstanding customer-service follow-ups. I tell everybody about Mullinax Ford of Apopka!
Cathty
6 de may. de 2015
I had searched the internet looking for a specific model of a Ford Flex. I found one at Mullinax, and went in to the dealership to see the car. My salesman was Aramis - he was very helpful, answered all my questions, and made the car buying process a breeze. I would not hesitate to recommend Mullinax Ford to anyone looking for a car.
Melissa
29 de abr. de 2015
I recently purchased a new hybrid Ford Fusion and could not have asked for a better experience. My salesman, Alan Bowers, was extremely helpful and took great care of me. Before I knew it, I was already on my way home with my immaculate vehicle. I would highly recommend this dealership to anyone in the future.
Happy in Central FL
29 de abr. de 2015
We recently purchased a used vehicle from this dealership. The salesman, Adrian, was very helpful in looking through the used vehicles and explaining the difference in used and certified preowned. He was in no way pushing us toward the higher priced vehicles and helped us stay within our budget. There was a great selection too. After decided on the vehicle we wanted, the steps to get the financing were so simple and explained in easy to understand terms. I think it is great that the view of Mullinax ford it to keep it lean and mean; the sales reps also do the work for the financial part of the deal. It made it a more personal experience instead of being shuffled off to 5 different people to get the car purchased. After experiencing another ford dealer in the area and how poorly run it was, I am very happy we went to Mullinax.
Rurena
27 de abr. de 2015
My husband and I haven't purchased a car in over eleven years. In turn, we were not looking forward to going to dealerships and heckling over prices. As we all know, purchasing a car can be an extremely stressful experience. However, working with Kathleen Lisa along with an amicable environment (Mullinax Team) my husband and I instead had an unstressed purchasing experience. We were made to feel at home upon entering, offered cold water and told a salesperson would be right with us. Our sales rep Kathleen asked us about our specifications and then she remembered every detail. She made sure she only took us to see cars within our budget and our desired choices. Our entire experience was like going to the dentist in fear of having dental work done, then not feeling a thing and when finished asking, "That's it were finished?" We love our brand new 2015 Explorer and are thankful we worked with Kathleen. She made the car shopping experience pain free and easy. Thank you Mullinax Ford of Apopka and more importantly thank you, Kathleen! :)
Brandy and Kevin McHugh
21 de abr. de 2015
We worked with Allan in Internet sales and it was such a great experience! He is a wonderful salesman and Was very responsive to all of our questions. We appreciated that he had a quick response time when we emailed or called. We drove down on Sarurday to meet with him and viee the inventory. We were able to find a car that we wanted quickly and it was a simple matter of just getting the paperwork done. They are great with the upfront pricing and no hidden fees. My husband and I will definitely be purchasing from them again!
Anthony
20 de abr. de 2015
I had an amazing experience with Mullinax Ford! Everyone was helpful and very open and honest throughout the whole time. No dealer fees or negotiations.
Marcel
19 de abr. de 2015
Allan the sales person did A fantastic job getting me into the truck that I wanted 2015 F150. Financing was very easy and pain-free. Overall a Great dealership.
Tim & Brenda
16 de abr. de 2015
This is a very good dealership. Upfront pricing & the ability to have the deal done before going into the dealership is the way to go. We knew exactly what our payment was going to be, so a test drive to confirm the car was what we wanted & the deal was done. Thank you Ryan Ortiz, a great salesman & new friend!!! Tim & Brenda.
John McCluskey
8 de abr. de 2015
Apart from an issue with the original car we went to buy. The experience was long and the process longer but the people were great and very helpful. The best part was no one was pressuring you to make a purchase or having to talk to their manager every 5 minutes and we experienced a lot of that at other dealers.
K Brown
6 de abr. de 2015
I primarily dealt with Kathleen Lisa via online and email and had a great experience. I had done lots of research online and knew what I wanted and what would be a fair price and Kathleen delivered it. A highlight is the fact that Mullinax Ford does not charge the "dealer fees" that almost all other car dealers do. Taxes and registration must always be paid but the dealer fees simply represent additional profit and I was very happy with their business model. I bought a 2015 Ford F250 XLT Crew Cab 4X4 and I would buy from them again in the future. It should be noted that I live over one hour from the dealer and drove there to make the purchase.
Barbara
6 de abr. de 2015
The buying experience was wonderful. Peter and Cesar were both great and the deal was exceptional. The amount they paid for trade ins were above expected and the final cost was perfect.
Steve B
2 de abr. de 2015
First time dealing with Mullinax Ford / Apopka, FL and certainly won't be the last. Sales Consultant Von Miller was knowledgeable of the vehicle, incentives, rebates, etc....making the Trade In / Purchase exceptional. Friendly staff all around and a more relaxing environment to purchase a new vehicle. The Ford F-150 - 2014 is great to drive and happy I made the decision to go to Mullinax..... Keep up the great work !!!
WWII
31 de mar. de 2015
I have purchased many cars from Mullinax Ford and the reason is simple, they treat me with respect. Other dealers have always looked at me like a bag of cash but not at Mullinax Ford. They realize that this is a big dollar purchase and make sure I knew all the in's and out's of the purchase without being pushy. They took their time to get to know me to make sure that I was getting exactly what I needed so that I could walk away knowing that I got the best deal I could on the exact vehicle that I needed and more importantly wanted!!. As I stated in the title, this is ANOTHER outstanding experience as I have purchased many cars from Mullinax due to way that I am respected at their facility and I plan on purchasing many more!!
JHawks
30 de mar. de 2015
First of all I would like to recognize the professional staff at Mullinax Ford. Everyone seemed to be enjoying the work environment and were happy to greet me upon entering the building. I worked with Mike Hair on purchasing a new 2014 F-150. He made the paperwork process quick and pain free. All my questions were answered quickly and above satisfaction. They even had a gentlemen enter into the room and offer to Sync my truck. I don't recall this happening from my previous purchase of an F-150 through another dealership. I actually shopped around on pricing from other Ford dealers but Mullinax Ford smoked the competition on price. I'm very pleased with the purchase and my next purchase will be from Mullinax. Thank you!!!
bobbye grove
28 de mar. de 2015
today is march 28 2015 i have a 2012 ford fiesta se brought it to ford today service dept checked it said my battery was no good so i was told to take it back to quick lane which i did the three guys that helped were excellent! dont know their names but they were great! made my day! this is ford mullinax quick lane in apopka! excellent service customer service!! the guy up front and the two that helped, thank you!! bobbye grove
Edna
25 de mar. de 2015
I was greeted by your salesman Richie as soon as I came in, and from then on the whole experience was just wonderful. I ended up with a new Ford Fiesta and I could not be happier with my choice. Car dealers should take lessons of how to treat customers from this dealer. Excellent all the way. Great job guys. I would recommend this Mullinax Ford to anyone of my friends and family.
Mark G
24 de mar. de 2015
I shopped online and at 3 other local dealers in town for 3 weeks. Mullinax Ford gave me the best deal and the best experience out of all of them. "The Truck Lady" Kathleen was a pleasure to deal with and was very helpful thru the whole process. Thank you!
Mike
20 de mar. de 2015
I recently returned to Mullinax Ford and was pleased to find that my salesperson Mike was still here , that shows that this dealership is a good place to work and cares for its employees, I last purchased here in 2007 and had a good experience then and this was my first choice to come back to, I live an hour and a half from this dealership and I came here, I have one in my city but chose Mullinax first , I am glad I did my experience was excellant again , I came in and left with my new vehicle a few hours later and was totally satisfied.
Kat Plympton
16 de mar. de 2015
Mullinax Ford is about 5 miles from my home and I pass by there often. I have seen tv commercials and heard radio annoucements about the sales and service, so when I needed to replace my 2000 Sebring I stopped in to see what was available. I was mainly looking for a used vehicle because I didn't think I could afford a new one. The salesman I spoke with was so pleasant and patient, and worked with me to get approved for a new car loan with monthly payments that fit my budget; being a single woman with only one income that was extremely important. I drove off the lot in my first new car ever, a cute little sparkling black Fiesta that I named Sparky (I always name my cars...), gets great gas mileage and is fun to drive. Thanks, Adam!
Dan Harper
10 de mar. de 2015
my family and I have been buying a car from Mullinax Ford since the early 1990s and it's always been a pleasure to deal with them. My family and I will continue to deal with Mullinax Ford, Again always a pleasure. Thanks Dan Harper
LadyFitness
6 de mar. de 2015
Mullinex Ford in Apopka was a great dealership to buy our Explorer from! From the time we arrived and asked for assistance until we signed the papers and drove our vehicle home was an extremely non-pressured experience. Alan willingly showed us every vehicle that I had printed a spec sheet on and asked to see. NEVER once tried to sell us a vehicle-he just gave us facts and showed us what we asked to see. To our surprise, we decided to purchase a vehicle that day-that was not the plan when we arrived on the lot! Alan did a great job handling all the paperwork, which was a little complicated with what we needed done. We really enjoyed dealing with Alan, he was professional and personable. We have already passed on this dealership to our friends.
Heather
23 de feb. de 2015
We just bought a new Fod Edge from Mullinax Ford. Brian was awesome! He wasn't pushy and didn't chase us around the lot like some have done in the past... It was a great experience. We love the car and would recommend Mullinax to anyone looking for a new car.
Mariah Baker
16 de feb. de 2015
I had a great experience from start to finish. Frankie was awesome and ensured that I was complete satisfied even After the deal was made.
Collette Jiles
16 de feb. de 2015
From the moment my husband and I began looking for the right truck for him, it was one disaster after another. That was until I went online to Mullinax and was contacted by Alan. From start to finish, he was on top of finding the truck my husband was happy with. He got it done and we could not be more happier with the entire experience. We will be purchasing again!
Doug F-150
15 de feb. de 2015
I have bought many cars from Dennis at Mullinax Ford in Apopka, FL. I keep going back time and time again because they are extremely fair with their prices and value of the trade ins. Also there is no dealer fees which most dealers charge you as added profit. There is no haggling, just an honest deal from the get go. Extremely satisfied, in fact I recently referred my parents, mother and father in law and wife whom all bought from Mullinax. I will continue to shop there for years to come.
sbrown
9 de feb. de 2015
The salesman are so nice and it was an enjoyable experience. This was my first time buying a car and it went so smooth and they where very helpful!
Steve C.
9 de feb. de 2015
I have visited Mullinax several times over the last year browsing vehicles, trying to decide what I wanted to get. During all those visits I was never pressured and the sales person was happy to assist me without expectation of whether I would leave the dealership that day with a new vehicle. Well on my most recent visit I finally decided on the new vehicle what was right for me and the next pleasant thing I found was the purchase process. I didn't have to go to finance person and go through everything, the same sales person that had helped me all along was able to do all the paperwork and complete the sales process, no waiting for a finance person to get finished doing some other deal, not at Mullinax because the sales person did all the paperwork. What a great concept. I've been buying cars for 30 years and I would have to say that this was the most pleasant dealership experience I have ever had. Way to go Mullinax for getting it right!
GolfFan
8 de feb. de 2015
My salesperson, Ary, was great! (Kissimmee Mullinax) Through a few short phone calls, lots of quick texts, and some emailed documents, I bought a car! I avoided sitting in the dealership for hours, as I did my last car purchase, and even though the dealership was located 42 miles away, the car was delivered to me, at my office.
Laxdad
8 de feb. de 2015
I had been researching cars as well as dealerships to replace my 2007 Maxima. I decided on a Ford Edge. Mullinax offered a great selection at a good price and with no dealer fee. My buying experience was great. The salesperson was friendly and knowledgable. The entire process went very smoothly. I got what I felt was above average value for my trade and an excellent finance rate.
BHyundai
29 de ene. de 2015
I am beyond satisfied with the service provided to me by Mullinax after purchasing my car! Ryan delivered a stress free experience. He was extremely patient, informative, honest, welcoming, and knowledgeable. In fact, he sold a car to my friend a few years ago. Just as my friends and coworkers recommended Mullinax to me I would highly recommended purchasing a car from Mullinax as well. Their service, prices, and staff are remarkable. I will drive my Mullinax car decal with pride. Thank you Ryan and staff for your impeccable service and help!
Larraine B.
26 de ene. de 2015
Just purchased my 3rd ford from Frank N. at Mullinax and as always, Frank exceeded my expectations. Mullinax didn't have the 2015 Ford Fusion in stock that I wanted so Frank tracked one down for me within a few days. If there's an issue Frank makes it right.
Jessica
25 de ene. de 2015
I had been searching for a car for 2 weeks, and was finally ready to give up. My sister suggested Mullinax Ford of Apopka and I figured I would check it out. I went there ready to be hassled into a car and got quite the opposite. It was a great experience. Sean Cahill found us on the lot and helped me find the car that best fit me. He never pressured me into to buying from them or pressuring towards a specific car. He took me straight to the car I was looking for and only showed me the qualities that car possessed and not how it "supposedly" was better than other brands. He let me test drive it by myself to get some time and a better feel for it, I loved the fact that I got some freedom with the car. Sean was excellent, he stayed with me throughout the whole process. Him and the Mullinax Ford team were very helpful and understanding about everything. I could tell they really care about their customers. It was the easiest experience of my life, something I never thought was possible. Seriously thank you so much Mullinax Ford, and especially Sean Cahill.
Pleasantly surprised
23 de ene. de 2015
The complete process was stress free and Mike was a great representative of the dealership. Not what I have experienced in the past when buying a car. Again, Mike was superb!
Miezy85
21 de ene. de 2015
I bought my 2014 Ford Focus there and it was a hassle free experience from start to end. Although the final paperwork took a lot longer than expected, my sales person tried in every possible way to make up for it, he even installed my foreign licence plate in the front and went all the way up to Lake Mary to get my husbands final signature on the trade in only so we didnt have to come in again. I highly recommend this dealership and would absolutely buy my next car there again.
Jeff
16 de ene. de 2015
We leased our 2nd car from Mullinax Apopka over the Holidays and once again were very happy with sales process and the vehicle. Good selection, sales person, Kathleen Lisa, was excellent and delivery process was smooth and fast. I will recommend dealer to anyone in future, thanks
Valton
15 de ene. de 2015
I purchased a used 2008 Tundra from Mullinax of Apopka recently. The buying experience was great to say the least and they lived up to their reputation. However, after arriving home with the vehicle, I noticed the coolant overflow was empty. I looked further and found signs of dried coolant on the bottom of the skid plate. The radiator was cracked and leaking which could of left me stranded on the side of the roadway. This issue only makes me upset because the truck was put back on to the rack before the purchase to check a tire rubbing issue. The techs could of clearly seen or atleast forewarned me that it had a potential leak and would need to be fixed. Instead, I was pushed out the door unknowingly to this defect and could have overheated on the drive home. The fact that the vehicle was sold "as is" was not a problem and I was willing to accept that. I cant accept the fact this vehicle was sold to me with an issue like this and surely was not happy with the sale. For anyone looking to buy used from Mullinax, please bring your mechanic and have it inspected before a purchase. This lack of honesty between the dealers mechanics and the purchaser will leave me to purchase from another dealer in the future...
Penn-State
13 de ene. de 2015
I purchased new 2015 Fiesta ST from Mullinax Ford in Apopka. Upon arrival I was immediately greeted by the sales manager. After going for a test drive we sat down and worked out a deal. The whole process took about 3 hours and I was driving off the lot with my new car. The experience was great everyone was friend and it was not time consuming. Would purchase from them again.
ShelbyG
12 de ene. de 2015
Nice experience. I felt like I was slightly pressured into using Ford's credit and I didn't want to. However, after that it was a pretty good experience overall.
betsy
9 de ene. de 2015
Nico was very helpful and responsive to our questions. He made the whole process of buying a car less stressful than usual.
Bill Cook Owner Florida Door Solutions
9 de ene. de 2015
Since first starting my business in December 2001 I have purchased over 30 vehicles from Mullinax Ford Apopka. No dealer fees, great service, knowledgeable staff, friendly finance department just a few of the reasons I choose Mullinax. I truly will not buy from another dealer!
AAA John
5 de ene. de 2015
Our Sales consultant Ricky Mejia was knowledgeable and has continued to call and us reassuring us that he is available to help us get the best use our of all the Bells and Whistles on the Edge. We would definitely recommend him and this dealership.
letj
2 de ene. de 2015
From the first phone call until the deal was done, the service was great. I called 5 dealers ask for the best price over the phone, Mullinax gave me their best price best shot. Did the whole transaction over the phone, came in and sign papers and was out of the dealership in an hour
Barbara
1 de ene. de 2015
Very satisfied with my car buying experience. There was no pressure at any time from the sales rep to buy. Randy and Adam were very knowledgeable about the Ford products and answered our many questions. I purchased a Ford Escape and my husband and I were both very satisfied with our purchase and Mullinax. We would return at any time to purchase another vehicle. Everyone at the dealership was friendly and helpful.
Beth Muckler
23 de dic. de 2014
We purchased our son's car and our car all in a months time here. Both experiences were great. They stayed within my son's budget and put him in a car he can be proud of. We purchased our car new which is paid for by my comapny and they stayed within their guidlines. No stress sales process. The only thing I wish I could change is the time it takes for paperwork. Im sure it is that way for all dealers. 3 hours is just way too long. I am enjoying my car and I would definately go here again. My husband will be in the market in the next 6 months. He will be looking here first. Richy and Justin were awesome to work with. Ask for one of them.
mark houghton
17 de dic. de 2014
Friendly and kind. Got over on me on trade in badly
Adam
17 de dic. de 2014
Very friendly staff and the pricing was perfect. Todd and Randy were our sales guys . we purchased two 2014 f150. I recommend them very much.
librarymom
15 de dic. de 2014
We had been looking for a 4 wheel drive Escape for several months. We were considering anything from a 2013-2015. It was proving a difficult task in Florida as most of the 4 x 4's were trucks. We also did not want the hassle of new car buying so our shopping was online through the Ford company website and dealer internet sales. Prices were all over the place, a were dealer charges. We were ready to just wait until next fall when my husband decided to try Mullinax online one evening. There was a 4 wheel drive new 2014 at a price we could not believe. I sent an email expressing our interest, even though it was it was 7:30 pm. and we figured an answer wouldn't come until the next day. Five minutes later I had a response from Kathleen and after a couple more emails, we set our appointment with her for the next day at 12:30. We drove our new car home that afternoon. Car shopping with Mullinax was not only pain-free, it was a good experience.
Judy
8 de dic. de 2014
Great car buying experience and excellent follow up after purchase.
RC Cola
2 de dic. de 2014
I have purchased 3 vehicles from Mullinax Ford in Apopka. I have never had a bad experience. I tell them my needs and what I am looking for. They are up front with their prices and payments. I am not a impulse buyer. I took a few days to think about it and I loved how they did NOT call me 2 to 3 times a day to see if I am still interested in the truck. That is much appreciated. I currently have a different dealership calling me 2-3 times a day, after I told them no thank you. My salesman was Adrian. He was helpful thru the purchasing process and very helpful after I purchased to show me all the ins and outs of my new truck. He also called me 2 days later to see if everything was good and if I needed anything to call him ASAP. I would recommend Mullinax Ford to anyone.
Buyer somewhere else
25 de nov. de 2014
Terrible attitude and NO help at all. Salesman (Allen) wants me to sell my car before allowing me to know what I am approved for. I understand applying for a second loan.... This was NOT the case!! I doubt many people can sell their daily automobile in hopes of something or anything at all. I have very little debt to income ratio and an income base of 60k a year with a fair credit score. I simply want to know what I can buy before I sell my car (outright) so I don't have to take a taxi to and from work. Seems like a simple process... Is this the chance your potential buys have to take?!?
LuvMyNewEscape!
24 de nov. de 2014
I recently bought a Ford Escape from Mullinax Ford and had a fantastic experience. Todd and Ryan took great care of me compared to other dealers I had visited in the Orlando area. They were very customer service oriented, able to answer all my questions, and very laid back. The up front pricing was great, the cost was lower than other dealers for the same car and I didn't even have to haggle for it. Even after I had agreed to a price, they found another rebate randomly and saved me even more money on the car. Their value of my trade in was fair and I never felt like they were trying to take advantage of me or be unfair. They gave me a tutorial of how to use the technology in the car before I left and made sure my phone was synched up and that I knew how to use all the features. Great experience! The facilities may be a little older than other Ford dealers in the area, but they are worth the drive to get the care and attention from the staff. I would highly recommend them!
Stephen nave
24 de nov. de 2014
First time going to Mullinax. I traded in my vehicle for a brand mew truck in less than 3 hours. My girls had a little play area to kill time in and I was able to watch the Dolphins / Lions game. The money they gave me for the trade was very reasonable; they have me an offer and I said ok. The vehicle I looked at on line was exactly what was on the lot and I was not pressures into looking at something else. My sales man was not pushy ir annoying, rather a friendly guy who helped me get a new truck. I would definitely recommend going there.
RCM
15 de nov. de 2014
Having bought several vehicles in the past, I dreaded the thought of going through the agony of dealing with pushy,rude and high pressure negotiations at the dealership, Not a worry any longer, I recently bought a new vehicle from Mullinax and my experience from start to finish could not have been more enjoyable. I will now be a loyal Mullinax customer.
Dan B
15 de nov. de 2014
Five Star experience at Mullinex Ford in Apoka. This is my second vehicle in 18 months and the entire buying experience was once again great. My salesmen Nelson Santana and Mark Trager were very friendly and personable. Nelson was our salesman on our Ford Flex too. We have bought many cars over the years from different dealerships and the process at Mullinex is outstanding. Both times Mr. Mullinex came over to thank us. We did not feel bullied nor pressured nor treated rudely and we did not spend the entire day there to do the deals. Everyone from the receptionist, our service advisor Janice, the team in the Quick Lane service, and the salesmen always make us feel important and we know driving away our cars are well maintained. They have handled any and all issues that have arisen without having to jump through hoops. If your looking for a great car/ truck buying experience, Mullinex Ford in Apopka is the place.
Bob C.
12 de nov. de 2014
The last week in October, 2014 I needed to replace an aging Volvo with 265,000 miles. I first looked at the Mullinax Ford used cars on line. I was very pleased with the selection. Then I moved onto the New 2014 vehicles. There I found the deal of the year. A 2014 Ford Escape with EcoBoost. After Fords' rebates this car cost less than the used ones I was interested in. I made a credit application on the secure web sight and got a call within an hour inviting me to visit. At the Apopka dealer I was treated with respect and not pressured. I returned the next day and drove away with my new Escape. Great experience. Recommend this dealer and will return when it is time to upgrade.
Patrick Monroe
4 de nov. de 2014
I went to the dealership wanting to buy a New truck that was a diesel and just want your company to know that even though i did not leave buying a truck from your facility that i will reccomend my family and friends to go to your dealership. I spoke that day to Adam P and he was very knowledgable and not a pushy salemen that you would get a other dealerships. Even other staff memebers was handing out waters on this hot day. Thanks for having a great staff and thanks to my sales rep Adam for not being pushy
MustangMatt
3 de nov. de 2014
I was taken care of from the first email to the final signature, if I had any questions or concerns about anything before I completed my purchase my sales rep Kathleen was there to help, I was referred to them by my uncle and I know why, great service worked with me to get my terms, very happy Thank you mullinax ford of apopka
Melanie S
3 de nov. de 2014
I had done internet research and knew which model of 2014 Focus that I wanted to replace my 2010. When I arrived at the dealership, Mark Trager had already prepared for me and was waiting to drive me out to see the exact models I was interested in. He was able to answer all my questions, and give me additional info that I hadn't thought to ask about. The selection was great, and the price was exactly what I had hoped for! There was no high pressure pitch for upgrades, just genuine professionalism and desire to get me into just the car I wanted. The finance team was courteous and professional, and I was appreciative of their genuine excitement to be able to offer me a great finance deal. Mr. Mullinax came over to introduce himself and thank me for my business, and I found that to be a rare courtesy in today's age. This was my second buying experience at Mullinax, and it certainly won't be my last. If any of my friends or family are in need of a new or used car, I'd send them to Mark at Mullinax Ford without hesitation!
Shayna Cavucci
1 de nov. de 2014
I bought my Ford Focus here and my Sales Agent was Adam Perez, he was straight forward and very knowledgeable, he was very informative and I learned a lot about buying my car. He was not pushy and I was very satisfied with my car.I LOVE IT!!! ''Its been a month and I can honestly say that I am still satisfied and I will recommend that you got to mullinax ford even if your just out to look ask for Adam.
Very Satisfied Customer
27 de oct. de 2014
I had been to another dealership which turned into a DISASTER. I drove right over to Mullinax in record time and before I knew it the deal was done and I got absolutely the perfect car for me. Everyone at this dealership is so kind and helpful and makes you feel so welcomed. Everything I needed to know was explained to me and now I have the car I truly wanted. I would recommend Mullinax to anyone for an easy and terrific buying experience. Candy Lavoie
15 Explorer
22 de oct. de 2014
We recently bought a 2015 Ford Explorer (our first new car purchase) and had a great experience with our sales associate Todd Bullington. Our first visit to the dealership, Todd walked us through all the available features and took us on two test drives. We returned to the dealership about a month later and Todd did everything he could (including working on his day off) to find the vehicle with the features that we wanted. We received a fair offer on our trade in and a good price on the new car. We're really happy with the new car and the service that we've received to date.
Writer4U
15 de oct. de 2014
In advance of our recent purchase of a new Ruby Red 2014 Ford Explorer Sport with the six cylinder Eco Boost/4WD Terrain Management System, my wife and I completed an in depth research study of nearly every SUV and CUV family utility vehicle currently on the market. We also researched and visited the dealerships in several states across the country servicing SUVs, CUVs and midsized sedans. We spent many months, including days and nights, reading auto magazines, observing motor vehicle review videos, as well as weekends test drives of as many family coups, sedans and utility vehicles available to us. Our test vehicles included micro, mini, electric and hybrid vehicles, subcompact, compact, mid-sized and full-sized cars, along with mid and full sized CUVs, SUVs and trucks; on as many on and off road surfaces and conditions in various locations across this country and others. In our effort to be impartial and open to all options and price ranges, we did not limit our research to any specific make, model or manufacturing origin. Although, I am sure if we did place limits, at the end of the comparison, it appears our time spent could have been better used making a quick decision and having time for enjoying things like REM sleep, eating a normal diet and lively entertainment. But I transgress during my reminisces. Based on the pre-determined review criteria (as standard practice of my automobile review colleagues), my list of over 100 SUV and CUV contenders was reduced to the 2014 or 2015 Ford Explorer Sport (fun, fast, utilitarian, roomy and within budget). Our next decision would be how to acquire the vehicle and from which dealership around the country would best suit our needs and provide a pleasant experience to complete our automotive transaction. After completing an exhaustive internet research, followed by many unsatisfying telephone calls, and countless dealership site visits, Mullinax Ford Apopka presented itself as the stand out sales facility with its friendly knowledgeable professionals and expansive inventory of new and used vehicles that made the difference in our final choice for pick up our Ford Explorer Sport. With the help of its great staff, including people like Adam Perez, I was able to find the vehicle in that we were searching nearby for at a fair price with friendly hassle free service at a clean and updated and Mullinax Ford of Apoka Florida dealership. Great job Ford and Mullinax Ford of Apoka Florida! Thank you for all of your help. We now have nearly 500 miles on own new vehicle with lots "windshield time" to go. In the meantime, stay tuned for the 2014 Explorer Sport review coming soon. Happy trails, Kelvin and Cindy Baldwin
angie
13 de oct. de 2014
I have bought serveral vehicles here and they by far are the best..
DennyG C-Max fan
11 de oct. de 2014
At Mullinax/Apopka the buying process was made easy by Katherine. The really want you to buy the car that fits you and that you want, not what a salesperson thinks you should have.... I enjoyed the process and love the car - fantastic gas mileage and fun to drive! I have already referred someone who hopefully will buy the same vehicle..
Anni's Rose
10 de oct. de 2014
My husband and I really enjoyed our experience with Mullinax Ford Apopka. The internet salesman worked with us for a week before we made the 70 mile drive to see the truck we thought we wanted. When we arrived and looked at the truck it wasn't quite what we wanted so a sales consultant offered to show us what else was on the lot. We were amazed at the large selection of trucks available and had no problem picking out one that we were both very happy with. There was no pressure and we were very comfortable throughout the sale and the closing process. Our sales consultant, Brian Serrage was very helpful, had all the answers to our questions and took a lot of time to explain everything we needed to know. If you want to find a truck with the body style, color, optional equipment and the price range youre looking for I would highly recommend Mullinax Ford.
Pat and Jim
9 de oct. de 2014
We ride over an hour to do business with Randy McDonald at Mullinax Ford in Apopka. . He knows what he is doing and makes the car buying process easy. Love doing business with Mullinax and Randy.
Amanda
30 de sep. de 2014
I had the best car buying experience! This was my first car I was buying without any co-signer. I was a little scared and a bit overwhelmed but Carlos was awesome and made everything so easy! And Pam in finance was so very sweet and helpful. Everyone the worked there either said hello, asked if I had been helped or gave me a welcoming smile. If you're looking to buy new or used I would save some time and start here first :)
Amy V
29 de sep. de 2014
Great dealership. I will do business with them again!
Nena Gunn
29 de sep. de 2014
I walked into this dealership after seeing my dream car listed on their site for sale. The process was easy and Ryan Ortiz made my dream come true. He was able to get the car I wanted, a fair trade value for my trade-in and somehow was able to get my APR cut in half! Now I have my dream car at the payment I wanted. I am extremely happy and will buy all my future cars from Mullinax Ford as well as refer anyone I know to them/Ryan.
Sean flanagan
24 de sep. de 2014
Mark was excellen to deal with and made the whole truck buying experience easy and relaxed
Paul
18 de sep. de 2014
I have bought many vehicles from Mullinax and have recommended many people to buy from Mullinax. Frank Nowicki is good salesman to work with and goes out of his way to make it a pleasurable buying experience.
F. Day
17 de sep. de 2014
I have purchased autos from Mullinax Ford for the past 22 years. My first purchase was with Tracy Taylor who was Lease Manager at that time. Since then I have purchased many cars. Each time I entered the show room Tracy has been kind enough to come out of his office to meet me and my wife and spend a few moments with us. When Tracy was promoted he introduced us to Cesar Malano. We were very pleased with the service he rendered us. In the past years whenever we came in we asked for Cesar and he always did a fine job and answered all our questions. One time when we were finished with the paperwork the car was not ready for delivery he told us to go home and he would deliver the car to our home when it was ready - which he did. On our August 26 trip Tracy helped Cesar with the paper work so we could be on our way. Cesar is a great gentleman, a good salesman and you can be proud to have him on your staff.
Ron C
17 de sep. de 2014
Stopped in and met with Mark Traeger, took a test drive of a new 2014 F-150 XLT, got a quick quote with no pressure. Wanted to take a day to think about it. Called the next day set up an appointment, picked a color and completed the deal. Took delivery almost immediately. Probably the easiest personal vehicle buying experience we have ever had.
Diana
17 de sep. de 2014
Purchasing a new car can be a very stressful experience. However, this was not the case at Mullinax Ford Apopka. Adam Perez actually made it an enjoyable experience. He was polite, friendly, professional, and truly went above and beyond in terms of customer services. I am beyond thrilled with my new Ford Escape, and so grateful to Adam for making it happen! Thank you!!! I have already referred a close friend!
Coach Mason
16 de sep. de 2014
This was the second vehicle purchased at Mullinax; the purchases were 7 years apart. Each time I began with communication with the internet sales. Both times Randy was the salesman. He was very helpful and we set up a meeting at the showroom. Randy took the time to find out what my wife and I wanted. He then took us on the lot to look at several different models. He answered all of our questions. We test drove the one we liked most. Once we settled on the vehicle, the negotiations were quick and fair. He came back with exactly what he said would be the offer. I like the way the sales person handles all the paperwork, with a manager review/approval at the end. This made the process of completing the paperwork much faster. Ransy followed up with some items in a couple of days. I have received correspondence from Ford about my personal account and several follow up contacts from Mullinax. Everything has been professional, courteous and prompt.
Jill"ys Mom
15 de sep. de 2014
This was the best new car buying experience! My salesman, Warren, was friendly. He made sure he showed me only vehicles within my price range and with the options I was interested in. At the end of the visit he reviewed the final numbers and financial options available. My intention that day was to gather information about the Escape and return home to do further research and make an informed decision. I was never pressured to purchase the vehicle that day. As the visit was ending, I was asked if taking the vehicle overnight would help me with my decision. I eagerly accepted their offer and drove the vehicle home that night. After driving the vehicle 24 hours and finalizing my research, I felt very confident about my decision to purchase an Escape. I look forward to my continued relationship with Mullinax in their service department.
'14 Focus ST Owner
11 de sep. de 2014
Mullinax Ford has a great selection of both new and used cars. My husband and I have bought vehicles from here before. Our car buying experiences have always been good. Our most recent purchase was of a brand new vehicle. Frankie, our salesman, took care of our concerns in a timely manner and made sure we were happy with everything throughout the entire process. I would definitely recommend talking to Frankie when you go to Mullinax.
Norm
9 de sep. de 2014
I have bought 2 cars from this dealership in the last 2 months and am looking to buy a 3rd. I totally recommend Mullinax Ford and my sales person Sean Cahill. He is knowledgeable, friendly and will bend over backwards to try to accomodate your needs. I never felt any pressure during either car buying experience. I have driven Fords for the last 20 years and never regretted one purchase. These last two were the quickest and easiest purchases I have made. Consider me a loyal customer.
Bill
9 de sep. de 2014
I just purchased an F150 from Mullinax ford. After researching the truck and the best prices on line and talking with other dealerships, I was able to get a truck from Mullinax that had more options at a better price than anywhere else in Orlando. There was no haggling, and no dealer markup, which made this the best car/truck buying experience I have ever had. I am very happy with my purchase and will be recommending Mullinax to others looking for a new vehicle.
Shannon
8 de sep. de 2014
I will definately purchase another vehicle from Mullinax. I was my first time buying from them. I have told a few people that they should go to Mullinax. I went to two other dealerships and felt like I was getting bullied into purchasing a vehicle at a price that I knew was not acceptable. Mullinax was straight forward with no pushiness. I drove from Cocoa to Apopka to shop at Mullinax. It was a nice change in vehicle purchasing and worth the drive for me.
John C
8 de sep. de 2014
Our second car buying adventure with Mullinax provided an equally professional approach to satisfying our transportation needs. A call to our salesperson outlining what we were in the market for kicked off the process that would lead to a timely transaction. Thanks to Mark Trager and the folks at Mullinax.
Dan
4 de sep. de 2014
We did not purchase a car, but Mark spent over an hour with us trying to help us and and explained all of our options. Even though he knew he would not be making a sale, we did not feel we were wasting his time. He told us what to do when buying a car with poor credit and no consigner. He was the most polite and caring salesperson I've ever met. We will definitely be buying our next car from Mark at Mullinax. Ask for him when you go to buy! He wants to help!
2014 Focus ST Owner
3 de sep. de 2014
I challenged my salesman to locate a specific color and trim package level 2014 Focus ST. When one was not available in the states of Florida or Georgia, we proceeded to special order one. He was able to keep me up to date and provide the details I requested to track the car through the build process. Once it arrived, he had it ready for delivery on the day and time I requested. He worked with me via email, which for my schedule, worked very well. This was my second purchase from Mullinax Ford in Apopka.
Mike J
1 de sep. de 2014
We were looking for a Focus ST and Mullinax had 8 of the 11 within 150 miles from our home in Jacksonville. Their "Up-Front" pricing listed online was accurate and there were no gimmicks or extra fees added on to the bottom line. We called in the morning and the dealer we worked with took us through all the numbers over the phone and even prepared the paperwork for us before we got there. We payed a little less than we were originally hoping and it was exactly what we were quoted over the phone but it was much less than the other dealerships with the same car. Buying a new car is usually so stressful and Mullinax made it so easy. We didn't have to worry about trying to talk them down and worry about getting screwed over. We had a great experience and will definitely consider buying from them again.
joe
28 de ago. de 2014
Great place to buy a Ford. Crew will bend over backwards to help a customer.
Cbtlg
25 de ago. de 2014
ALLAN WAS GREAT I COULD NOT GO OVER TO THE DEALERSHIP BECAUSE MY WIFE WAS IN THE HOSPITAL BOUGHT THE VEHICLE UNSEEN AND HE DELIVERED 60 MILES AT NO CHARGE. VERY HAPPY!
Thomas
25 de ago. de 2014
The salesmen at Mullinax Ford in Apopka are courteous and knowledgable. They are not high pressured, which this buyer totally appreciated. Great buying experience.
Sportsfan
24 de ago. de 2014
If was a pleasure to do business with Mullinax and Adrian our Sales Consultant. Called ahead and told him what we were looking for, found what we wanted, easy process. Very happy with our experience. We look forward to doing business with them in the future.
maumannion
20 de ago. de 2014
This was simply a no hassle experience. Our salesperson, Adam Perez, addressed our concerns immediately and we were give a bottom line price within 15 min of arriving at the dealership (The first 15 min was evaluation of our trade in vehicle). The whole car buying process with Adam (no "finance officer" involved) took about an hour with no add on dealer fees just the bottom line plus tax, tag and title. We love our new Ford Fiesta! Thank you Adam and Mullinax
DaveM
14 de ago. de 2014
went in with exactly what we had in mind and dealership met expectations
Jim and Vicki
13 de ago. de 2014
Had a great experience at Mullinax in Apopka! My salesman Adam Perez made my purchasing experience a positive one! I love the car and even more love the fact that my "buying experience" was a positive one...just what true car shopping should be! Rest assured Mullinax has earned my future business!
Frank R
11 de ago. de 2014
Just purchased a new F150 FX4 about two weeks ago. I founds the vehicle on line and to my surprise the actual price was the same as the internet price and it was in stock. I had a great experience with a new salesman Will Locht. He's easy to work with and delivers.keep up the great work.
Carlos & Diane
8 de ago. de 2014
Richy Mejia, our salesperson, was one of the best we have ever worked with! He was personable, easy-going, and very attuned to our needs as customers. He and the staff made this a great experience for us. We would definitely recommend Mullinax and their team to all!
Satisfied Ford Customer
4 de ago. de 2014
In the past buying a car was a dreaded experience, but thanks to your sales people and upfront pricing this was the best car purchasing experience we've ever had. We also love our new Fusion hybrid.
Ron & Lorraine
2 de ago. de 2014
Our rating for Mullinax of Apopka is 5 STARS. From the first phone call to the wave good bye as we drove away in our new Taurus, Alan Bowers and the Mullinax staff were friendly and professional. Alan was a pleasure to work with and very helpful during the trade-in and purchase process.
Happy Customer
1 de ago. de 2014
Mark Trager is the best car salesman ever! This is the third car my husband and I have purchased from Mullinax and Mark. He is knowledgeable and efficient.
Handyman
1 de ago. de 2014
Thorough, honest and friendly service from start to finish......RH
Lilflcajun
1 de ago. de 2014
What a great experience no pressure!! Just bought a car for my daughter and Scott and Nelson where awesome this is my 3rd car from there and these guys do it right!! I will be back...
MR R.V
30 de jul. de 2014
I went to Mullinax Ford in Kissimmee looking to purchase a used vehicle to travel to work and save gas. The instant that my wife and I walk into their location we were treated as long time friends and they made the process of looking for and buying the vehicle we wanted very easy. We inspected several vehicles and decided on a 2004 Focus and purchase it. We used the vehicle for 3 weeks and the a/c started to fail, and we took it back to Mullinax. The vehicle had a 50/50 parts coverage and we were disapointed with the outlook that we would have to pay part of the repairs. The next day Erick from the service department called and informed us that Mullinax would cover all of the repair cost in regarless of the coverage we had since we only had the vehicle for 3 weeks. Now thats what I call true customer service. We are looking to purchase another car in about a year and can't think of any other place to go but Mullinax. MR R.V
Jimbo
30 de jul. de 2014
Wonderful dealership to deal with. Friendly, patient, and more. No pressure to purchase. Visited four times over three months in my decision making process but they didn't "bug" me during that time. When I was ready we worked out a deal. No questions I had went unanswered. The salesman didn't have to ask others for help with my questions, he had the answers. The salesman actually went beyond what I would have expected from a car salesman actually finding ways to save me additional dollars. I'd buy again and again from Mullinax. Very satisfied.
Mel D
25 de jul. de 2014
Fantastic experience. Very easy to work with in a no pressure environment. Will definitely buy more vehicles from here.
LisaB
24 de jul. de 2014
I recently leased a 2014 Ford Explorer from Mullinax. I've driven a Ford for the last 20 years and recently my long time salesman retired. The dealership he was at didn't care that I'd been a long time customer so I moved on. From the moment I walked into Mullinax Ford in Apopka I was very happy. The salesmen don't attack you and I was greeted by Sean Cahill and was taken care of the rest of the way. I drove several different vehicles before deciding on the Explorer. Sean was very helpful and patient. He handled the credit/finance very easily and we even reduced our monthly payment from what we had been paying for a newer larger vehicle! We were out of the dealership in a much shorter time than I usually spend purchasing a car. I will be leasing another vehicle in a couple of months and I intend to return to Mullinax! I only wish there was a dealership in Downtown Orlando!
Frank_FL
24 de jul. de 2014
Being able to buy a new vehicle and seeing the same face throughout the whole process was different than anything i had experienced before. It was really a one-stop one-seat experience. I'd recommend giving Mullinax a try..
Keith
16 de jul. de 2014
If you want a car. And want respect shopping for one you have to go to mullinax. Hands down the best
Carl P.
15 de jul. de 2014
Bought our fourth Ford from Mulinax in our family and everyone couldn't be happier. What you see is what you get-no hassle from the sales people and fair prices clearly marked on the vehicle. Nelson Santana is our go to sales person and he is aces. He goes out of his way to find you the best rebates available and provides outstanding customer service during and long after the sale. You cannot go wrong with Mullinax.
Candace
11 de jul. de 2014
Alan Bowers was an excellent salesman. My husband said he would buy a car but was not going to set foot in the dealership and he didn't! Alan brought the car to our home and the paperwork! Excellent service!
Todd
9 de jul. de 2014
We didn't know if the deal needed would work but after talking with Nelson Santana, he worked hard to make it happen- he exceeded my expectations
Rey Lorenzo
9 de jul. de 2014
Our buying experience was a breath of fresh air! From the moment we walked in we could tell that Mullinax has a different approach to selling cars. Our sales man (Richie) was fantastic. He was very informative, super friendly, and took his time to make sure all of our questions were answered. We also liked the fact that they have up front pricing and they don't use a "bait & switch" tactic to get you in. What you see online is what you get. Lastly, we loved the fact that the sales man also prints all of your paperwork in the same office with you. That way you don't sit for hours wondering and waiting how long it will take. We will purchase from this dealer again! Very well recommended.
James C
8 de jul. de 2014
This is my third vehicle I have purchased from Mullinax. They have excellent staff and good prices. They are professional and stand behind their car and services.
Allen G
4 de jul. de 2014
Bought a Ford Transit Connect for business and personal use. The sales staff jumped right on our requests, went out of their way to accommodate us, and have been excellent on following through to make sure everything is going smoothly now that the vehicle is off the lot. Very impressed with this dealership. This is in comparison to another dealer that, after receiving a call assuring me that they had what I wanted in stock and asking me to come to the lot, took my keys to allegedly appraise a possible trade vehicle, then proceeded to show me that they did not have the vehicle in stock that I had asked about. When I asked them to tell me what it would cost if they were to order the vehicle, the salesman lamented that Mullinax prices things so low that they try to make everyone else lose money if they want to beat them. After spending over an hour at that other dealership, the salesman finally reappeared with my keys, but that treatment and his comment sold me on making the purchase at Mullinax more than anything Mullinax itself could have done at that point. Very good experience with them, and I highly recommend this dealer.
Aaron Bruce
3 de jul. de 2014
Over it was a great experience and I'm loving the new car I have. Throughout the whole process was easy and I couldn't be happier with the choices I made. I plan to have this 2014 ford focous for a long time up until I just need an upgrade. Again thanks to the ford company I have a great reliable car! Oh and the sails person helped me though all the different prices and helping me find the car I wanted "Richy Mejia" great sails man and would recommend for anyone, very well mannered, and respectable.
Steven M
2 de jul. de 2014
I bought a new Escape and am very happy with it with all of the options. I wanted one that was loaded and Dennis showed me several differal colors of the Titanium model. I am loving the vehicle and have gotten all positive comments on it. I have owned it for 2 weeks now and Dennis has called twice to follow up with me on my satisafaction and if I have any questions. Great Service!!!
Kari
30 de jun. de 2014
I was very nervous to look for a new car, but I heard nothing but good things about mullinax so I wrote an email. With in the same day I heard back from Adam Perez. We then set up an appointment. It was the easiest car shopping I have ever done. I have experienced horrible service in the past from different dealerships, but Adam/mullinax exceeded all of my expectations. Adam's customer service was excellent, fun, and absolutely no stress. Thank you so much to Mullinax and Adam!!! I will be a forever customer!
Fusionowner
30 de jun. de 2014
Had a great experience at mullinax. I will definitely be going here in the future when it's time to buy a new vehicle. I have never had as great as service as I did with mullinax.
Bill
28 de jun. de 2014
Randy made this experience very easy on the nerves. Shopped most local dealers and after one tried to put under the bus finally found Mullinax with a great deal on a better auto. If you go somewhere else you're only wasting your time!
Jerry
24 de jun. de 2014
Fantastic service thanks to justin. I would recommend them if buying a new ford. Justin told us up front the deal and made it come true
Charles Webb
23 de jun. de 2014
This was an outstanding buying experience. The upfront pricing was very good and since I hate Dealer Fees (Extra Dealer Profit) I like Mullinax Ford position on No Dealer Fees! I appreciate the aggressive pricing and fair trade in offered. Scott Mitchen, our Salesman was very good, answered our questions and offered a great selection of colors and options on F150 Supercrew 4x4 Trucks. This was the best buying experience I have ever had. I will recommend this Dealership and Scott Mitchen to anyone looking to buy a car or truck. Mullinax Ford is a great place to buy a new car or truck! Jerry Mullinax came in to Thank Us while my wife and I completed the paperwork. This is unusual as most Dealers don't care or appreciate their customers. We feel that Mullinax Ford does!!!!
Lon
23 de jun. de 2014
Adam and Frankie was absolutely great. The best internet sale I have ever done. I was in and out of the dealership in under 90 minutes. I will recommend Adam and Frankie to everyone. Thanks for a great transaction.
Heatherj1203
23 de jun. de 2014
I have not purchased a new car in over 10 years, I first contacted the internet sales department because i was terrified of actually going to a dealership. After a some conversation via email i decided to stop by the dealership and already being stressed i wasn't sure what to expect but i was made to feel very welcome by every staff member i came in contact with. I am extremely happy with my experience and with the entire process. I'm loving my new car! I also like that my sales person has called to check on me and make sure everything is still going smoothly. Buying a car here has completely changed how i view buying a car. I'll be sure to refer anyone i know looking to purchase a car in the future.
FordLover
18 de jun. de 2014
Having had our last car for 14 years, my husband and I dreaded going car shopping. We were very pleasantly surprised with the buying experience at Mullinax Ford. Our salesperson did not try to upsell us from what we wanted, and he did a good job pointing out the pros and cons of different option packages. From beginning to end, you could tell that they were going out of their way to provide a good customer experience. We were a Honda driving family for years, but we are absolutely loving our new Ford Focus. Thanks Mullinax!
C-Max newbie
16 de jun. de 2014
From first contact (Cars.com inquiry) to seeing me off in my new C-Max, one person, Kathleen Lisa, took care of absolutely everything.
skalz
16 de jun. de 2014
We recently leased a 2014 Escape from Mullinax Ford. The salesman was excellent and extremely knowledgable and answered every question we had. Probably the best car buying experience we have had since our last purchase also at Mullinax Ford.....we will be returning in the future.
BryanBFL
5 de jun. de 2014
My wife and I recently bought a new Ford Edge from Mullinax Apopka with Darrel Davis, who was fantastic to listening to all of our needs. I was a little skeptical when he told me to shop around, you wont be disappointed. After all, I had heard that before. He was right. After talking to some 4 or 5 dealerships, nobody could come close to the Up-Front Price, the service and the trade-in value I received. Even better, Mullinax is close to home. I must say, I had one issue with the car that was discovered during the purchase. They made it right through-and-through. Mullinax is a fantastic dealership. Ask for Darrell.
VICKY
3 de jun. de 2014
Mullinax - Apopka has a very friendly staff and make you feel as comfortable as possible during the whole car buying experience. They went above and beyond to find the features I was looking for in a Fusion and ended up having one transported from one of their other locations which arrive the next day. Ive bought my share of cars throughout the years and find the Up Front Pricing dealers my #1 choice. My only criticism is I wish the paperwork process would go a little faster. Overall I would highly recommend Mullinax Ford of Apopka to buy your next vehicle.
Monica
3 de jun. de 2014
I had a pleasant buying experience at Mullinax. The sales associate, Erik, was helpful and laid back. No high pressure sales. My only complaint would be to the service department. We had to take our brand new car in to have one of the doors adjusted and it took over a week to get an appointment. Then, when we picked the car up the problem was fixed but the outside of the car was very dirty. My experience in the past with other dealerships has been that when you drop off a new car (or any car) for a service they return it to you freshly washed and vacuumed, not much dirtier than when you left it. My biggest issue with this was that I would not even be able to tell if the repaired door was scratched during the repair until after I took it to be washed. Pretty disappointing.
bk - repeat customer
2 de jun. de 2014
This is the second vehicle I have purchased from Mullinax in the last two years. I really like their up front pricing policy and the helpfulness of the sales team. They doi not use any pressure tactics and make the experience stress free and easy. They have a wide selection to choose from and point out the specials, features and best options without being asked. I found them great to deal with and they have a customer for life.
David Lundeen
23 de may. de 2014
The newly purchased 2014 Mustang Convertible is the fourth (or fifth?) car we have purchased from Mullinax in the last decade or so. That is probably the best recommendation I can offer. Their service and ease-of-purchase keep us coming back. We have purchased both new and used cars and trucks, and at three different locations: New Smyrna, Kissimmee, and Apopka (more than once). Highly recommend Mullinax
SRWREN
22 de may. de 2014
Great dealership to work with no high pressure sale pitch, sale accociate was great, easy going and was a pleasure to work with. I would buy a car form this dealeship again and recommmend to anyone.
GM
20 de may. de 2014
I researched my car purchase first. I went online to Trucar and I also visited Mullinax Ford in person. Mullinax gave me a test drive and was very helpful. Mullinax also made me a very good offer and they had exactly the car I wanted, with the exact options I was looking for. I ended up leasing a new 2014 Ford C-Max Hybrid from Mullinax Ford.
LoriB
15 de may. de 2014
I recently had the pleasure of working with Kathleen and Shaun at Mullinax. They both worked very hard to get me in the vehicle I wanted at a price I could afford. I am a single mother in the rebuilding process and they made the business transaction very personal and showed that they cared. I am now a Mullinax customer for life and plan on purchasing another vehicle in 4 years. I read online reviews about Mullinax and decided to go to the dealership because of them. You really can believe the reviews are true. Fair price, great people, amazing service.
Joelst
14 de may. de 2014
I live over an hour and a half from the dealership so my 2 purchases ( 1 in March 2014 and 1 in April 2014 ) were done long distance. My salesman, Forrest, knew what I was looking for and presented a couple choices with a good bottom line price from the beginning so I did not have to waste time negotiating. Both trucks were delivered as promised and Mullinax covered the long distance to deliver the trucks to me.
Spike
14 de may. de 2014
What a dealership. My father purchased a vehicle from Mullinax Apopka just about 5 weeks earlier. He recommended his salesman, Adam. I am so glad we knew someone because the first impression is a lasting one. From the start Adam knew what I was looking for because he actually called me prior to my trip down and had questions as to what kind of vehicle I was looking for. No punches pulled...the first truck I was looking at, Adam said he could not sell it to me...wrong gear ratio needed for what I was wanting. Can you believe it...a salesman looking out for the customer!!!! All in all the first meeting came to an end with no sale. We could not find the truck I wanted...until the next day. I was emailed even on his day off and was told the F-150 I wanted was in transit to another dealership. Well...Adam intervened and my F-150 was delivered and purchased the very next Saturday. Dealerships are "Not" the same even with the same name..."Ford". I highly recommend Mullinax Ford of Apopka and go see Adam Perez!!!
MDavis
12 de may. de 2014
I went it to look at an internet deal they had online, I was shown what I wanted and not pushed for a new car, I was recommended what they thought for a smooth process for the financing plan and everything was smooth and fairly quick considering the process necessary to buy the car once the decision was made. Had everything onsite, tag, registration, loan process all done onsite and made me ready to drive the car home the same day. I am still happy with my current buy.
Don
10 de may. de 2014
I went into the dealership with a very tight set of items that needed to be met. The salesman, Mike, helped to get me into a new car that I am very please with. Have bought there two times before this time and will again!
New ford truck owner
5 de may. de 2014
I did a lot of research about the vehicle I wanted so when I walked into the store I was ready for the topical car buying experience. I don't want that, I don't need that, and then sitting there for 30 minutes while I try and reexplain everything. Mullinax in Apopka was a delightful change in venue. Dennis our salesman was very knowledgable and helpful listened to what I wanted and took me exactly to what I wanted. He listened to my wife and helped us make informed decisions without being pushy. He went the extra mile in finding us all possible rebates and stayed after they were closed so we could complete our paperwork. The whole staff was pleasant and courteous. Cesar was a great help in my initial contact with the dealership and helped to guide and inform me of what to look for in their vehicles. I would definitely return and when the time comes for my wife to get a vehicle we will be returning to check out their vehicles.
David and Judy Usher
3 de may. de 2014
After driving by this dealership many times and shopping after Hrs we were ready to make a deal. We would recommend this dealership to our family and friend without hesitation and know they would be treated as good if not better than we did. We are happy with our purchase and would buy there again.
NomoreMullinax
1 de may. de 2014
Recently bought a 2013 F150 there. First oil change was due, went to the quick lane, took over an hour. Got home and noticed that no windshield washer fluid was added, also noticed that the original oil filter was still on the vehicle. called the Service Manager, was given the run around and told to bring the truck back. approx. 3 weeks later, the "change oil soon light came on", called the quick lane manager and was told that "someone is going to be in trouble". Asked them how they could not even add washer fluid or reset the oil change light, once again given the run around and told how to do it myself. I was planning on buying my wife a vehicle there soon, but with the service department so uncaring and lazy, I will never buy from any Mullinax Ford again, I deserve what I paid for. It is terrible that they can't even get a simple oil change right........
Barb Messimer
1 de may. de 2014
I always hated haggling with car dealerships over price and I hated thinking someone else might have negotiated a better deal than I did.... but since I discovered Mullinax with their UPFRONT PRICING which is the same for everyone, I never want to go to any other car dealership. I have bought my last four new cars from them (all Ford Fusions) and have had the same wonderful salesperson, Frank Nowicki, for the past three. He is straight forward and honest and is there for you even after the "sale" for any questions you might have. Everyone at Mullinax Ford goes over and beyond what you would expect in terms of customer service. I will continue to give them my business and to recommend them to others.
BWalker
1 de may. de 2014
Ford Mullinax provides a very comfortable, customer-friendly environment. Sales Consultant Frankie Juliano went above and beyond what we expected in his excellent service. His knowledge and patience was wonderful. He made certain that we understood everything, pointing out things that we were not even aware of and answering all our questions regarding the process and the workings of the car. We really appreciate him. And we are happy with the Ford Mustang convertible. Thank you Frankie Juliano!
Ford Owner
29 de abr. de 2014
Very happy with Mulinax Ford. Just purchased our 3rd vehicle from them. Good service, honest and friendly people. No hassles ....
Jim Snyder
29 de abr. de 2014
Honest and good people, I bought my last 4 vehicles there and never had any pressure or felt cornered like some other dealers I have been to
Scott
15 de abr. de 2014
I was referred to this dealership because of their up front pricing. I went to one of their competitors prior to visiting and they were only displaying "sticker prices" in the window. I had no idea what I was supposed to pay. Mullinax made it easy. Their pricing seemed very fair and they made the buying process easy. Maria was a wonderful help. I would highly recommend her and this dealership on the basis that this was the easiest buying experience I have ever had.
scolasin
9 de abr. de 2014
I had a wonderful experience purchasing a 2014 Ford Flex from Mullinax in Apopka last month. Randy McDonald did a wonderful job as a salesman. He took care of every need that I had and had me out the door with a new vehicle in less than 2 hours. Randy was very patient and took the time to show me a number of vehicles and a number of options. He worked quickly with others in the dealership to complete my sale quickly. Fabulous service from the Mullinax team and Randy McDonald. I would highly endorse Mullinax.
Doyle Land Systems
8 de abr. de 2014
Very good buying process for both of my 2013 F150's. Doyle Land Systems new fleet has changed to Ford F150's silver. They are great for work and Justin at Mullinax has helped us with our trade in process. We will continue to use them to upgrade our fleet trucks.
Lisa
7 de abr. de 2014
Best experience ever buying a car. Absolutely no haggling. They were able to get me a vehicle with more options than I expected. The salesperson even followed up with me by phone two days later to see how things were going.....I never experienced that with any other dealership.
ARPHY
7 de abr. de 2014
From the first time we walked into the dealership we were very impressed. The salesman was courteous as well as, concerned for what we were looking for. His happy and friendly was was the main reason we came back to Mullinax and purchased a new vehicle. Thank you richy for closing the deal.
jamesk
5 de abr. de 2014
I purchased a new vehicle from mullinax, the process went smooth for me as I requested paperwork be done and I come back the next day after it done, no need to sit there while they do it. I was a little turned off by them asking me for $200 to show I was serious. the salesman did a decent job of letting me look at vehicles without pressure or pitches, this was a plus. I had done my research and knew what I needed / wanted. I did not get the exact model I wanted and had to settle for an upgrade I did not want (rims). this still bothers me but I did extensive internet searches and couldn't find the package (tow) without them. I did expect an offer to be given since I was settling and paying more but that did not happen. I would rate my experience for a new car excellent in every other way. I will note the $200 was refunded immediately to my account once I called and reminded them.
Kyle
4 de abr. de 2014
I had a 01 Nissan Altima that lasted me almost 13 years. I got it from my parents as my first car and up until recently it was the only car I drove. I started having trouble with it so I decided that maybe now was the time to begin looking into getting a new car. Now I knew from experience through friends/family that buying a new car would probably be a hassle because all of the nagging most sales people do. However, I couldn't have been more wrong with my experience with Mullinax. I went to many different dealerships and was approached quickly and hassled until I finally said forget it I'm leaving but at Mullinax it was a different story. I worked with Mark who was a very great guy, friendly, informative, and the best part was I didn't feel like I needed to bargain to get a good price because it was a hassle free environment. I love this place and plan to suggest the next person in my family that begins looking for a new car to go see them. All in all I love my new 2014 mustang and I couldn't be more happy with how I was treated. Thank you Mullinax, I love how you guys do business.
luvnmyfusion
4 de abr. de 2014
From start to finish, the BEST car buying experience I've ever had. There was never a time I felt pressured or obligated to anything. I left another local dealership earlier in the week due to that typical "car salesman" persona. It was a pleasant surprise not to deal with that at Mullinax! I was there with my 3 year old son and without my husband. Other dealerships would have walked all over me. I felt respected at Mullinax. My salesman, Brian, was wonderful! Thank you! I am loving my new Ford Fusion!!
rick g
3 de abr. de 2014
My salesperson, Forest Welch, found my vehicle quickly, held it for me, wrapped up the process expeditiously and delivered it to my office with no hassles at all , throughout the entire process
Alan Pease
1 de abr. de 2014
My salesperson Frankie Juliano was truly amazing. Was basically sold over the phone. From start to finish I was driving my new 2014 Focus in one afternoon. Very professional sale dept. I will deal with Mullinax again in the future.
Scott
28 de mar. de 2014
Purchased my first Ford at Mullinax and the sales and management staff were very good to work with. They stayed on top of all incentives and rebates that I was entitled to and they were very easy to work with. The new guy, Will, went overboard to make us a satisfied customer. Thanks Mullinax team.
dherbon
26 de mar. de 2014
Mullinax Ford was awesome. My wife and I checked out several other Ford dealerships first and then we ended up at Mullinax around 8:30pm on a Monday night. I quickly noticed they had about 10x the number of F150s than any of the other local dealerships. Salesman Todd B. came out and greeted us. He told us where everything was and asked if we wanted him to show us around or just explore on our own. We told him we just wanted to explore on our own. He gave us his card and disappeared. We later called him by cell and he came out and let us test drive the F150 that caught my eye. He stayed late and showed me the entire vehicle. I told him I wasn't going to make a decision tonight and he just told us no problem and to call him anytime if we had any questions on any Ford vehicle. He walked away. That was it. No pressure. 24 hours later I went back to pull the trigger on the truck. Everything was laid out in front of me and I signed. Todd gave me the keys to my new truck and went over all the features after it came back from detail. It was the easiest and best car buying experience of my life. I would highly recommend Mullinax Ford.
DWR enterprises
25 de mar. de 2014
My seconed experence with mullinax and my salesman Russ McDonald, both were outstanding, wonderful no haggle great pricing and service.
Chris
24 de mar. de 2014
Purchased my first new car from Cesar Molano and he made the buying process very easy by explaining everything that was happening and why. He also was willing to give his opinion upon which extended warranty to go with, as I did go with an extended warranty. He was willing to try and find any and all ways to save my some money with purchasing my new 2014 ford focus SE.
Ashley
14 de mar. de 2014
I recently purchased a certified pre-owned Edge, my second car I've bought from Mullinax (and also my family's 4th). They had a good selection of CPO vehicles, with low miles and lots of options. We shopped around before making the purchase and found Mullinax to offer the best value, the highest trade value for my old car, least amount of pressure to buy, and we saved $698 over another dealership in "dealer fees" alone. Shawn was very helpful in helping find the best finance rate without running our credit with too many lenders. They stayed after hours to ensure all my questions were answered, and that I was comfortable with the purchase. The no-haggle pricing was great- at other dealerships, sales people kept sweetening the pot as we walked out the door, and when they called the next day. Mullinax offered up front, easy pricing. It's been my past experience with their service department that all repairs have been made within the same day. Oil changes and regular service check ups are very reasonable in the Quick Lane. No complaints!
BevyC
10 de mar. de 2014
Very helpful and informative when I purchased my Ford. My salesperson was very knowledgeable and answered all of our questions and added much more information that was helpful.
Travis
4 de mar. de 2014
Overall an excellent buying experience.The sales staff was very helpful and knowledgeable. The prices were the best around and better yet they had the exact F-150 model we were looking for so we were out the door in no time at all! Thanks Mullinax Ford of Apopka!
Mike
4 de mar. de 2014
Found the car I wanted and was out of there about an hour later. Price on the internet was the price I paid. Its nice to just pick out the car you want and buy it, no wasted time haggling over price. Sales guy was fast to process paperwork, it's nice not having to deal with the "finance guy" like at other dealers. Once person takes you through the whole process.
Lester Kennedy
28 de feb. de 2014
Greatest car buying experience in my 70 years. Alan Bowers was outstanding, very knowledgeable of his product, and never exhibited any sense of pressuring me to make a decision. Highly recommend him to anyone interested in a new vehicle.
Dixie Suchier
27 de feb. de 2014
They did a great job. The vehicle was priced below invoice and they delivered it from Apopka to West Palm Beach. I would use them again.
Leslee G.
17 de feb. de 2014
This is the 2nd car I have purchased for myself from Mullinax Ford. I appreciate the up front pricing. The entire staff from the receptionist to the sales team is very professional. I will definitely be back to buy again from them. The salesperson, Kathleen Lisa, took the time to determine the exact car that fit my needs. I never felt pressured. I felt like family.
Jay
17 de feb. de 2014
When I arrived at Mullinax I was pleasantly surprised that I was able to walk the vehicles myself. Took my time, look at all the vehicles, found one that was going to be for my son to take to college. I was one the lot for over an hour, and was headed back to my vehicle, and Sean came out gave me a card, asked if I had any questions, Sean was no pressure, and answered all my questions. I was not a buyer that day, and Sean did not pressure me, or call me, or blow me with text messages. Two weeks later I came back with my son, showed him the 2014 Ford Mustang appearance package car, Aramis (Sean was off) handed the keys to my son and said drive it up to the front. We went in did the paperwork which took no time, no hassle price was clearly marked on the windshield, Aramis had the car gassed up and fully detailed, and presented the keys to the car directly to my son, I snapped a picture with them, and we headed out ! Since then, Sean has followed up with me, and reviewed the service schedule. I have said to Sean, and Aramis that Mullinax has earned our respect for the way they do business. Very good experience, friendly knowledgeable group of people. Most of all no one following you around, or trial closing you while your trying to walk the lot. No pressure, friendly, and the best part is the price is clearly marked on the windshield. I have purchased many vehicles in my time, and I always Dred going to the a dealership because of the high pressure, and the constant hounding. None of that happens at Mullinax ! The best part is my son's first experience in a dealership was great. Thank you Sean, Aramis for making this purchase and experience one that will never be forgotten !
John Boy
13 de feb. de 2014
I just purchased a Ford F150 from Mullinax Ford & couldn't be any happier. This is the second vehicle i purchased here. Once again a very great dearlership.
Rodger B
13 de feb. de 2014
As a former Ford Service Advisor for 22 years. Working at various Dealerships, The way Mullinax Ford does business is the way all dealers should do it. Up front pricing, No dealer fees, and non-commissioned salespeople makes it easy to make a purchase. My salesman Mark Treager was very helpful and professional. No pressure sales is refreshing. I would recommend Mullinax Ford to anyone looking to make a purchase.
Tony
10 de feb. de 2014
I cannot say enough about the wonderful experience I had at Mullinax. They truly went out of their way to make sure I got exactly what I wanted and streamlined the process to make it as quick and painless as possible. Cesar was diligent when it came to following up without being pushy or "high pressure". Everyone I encountered was polite and professional and seemed to genuinely care about the customer experience. I would absolutely recommend Mullinax!
CN
9 de feb. de 2014
I met Nelson Santana at the showroom door, and told him what I was looking for, but that I needed to know what my trade was worth. While the appraisal was made, we looked at several vehicles on the lot and in regional inventory to find the right one. The entire sales process was very efficient with no pressure, and I'm very happy with my purchase.
JSSJR
5 de feb. de 2014
I leased a car from Mullinax two weeks ago. Went in unannounced and received great attention and service from Mark and Justin. Their follow up has been exceptional, and the services they offer are as well.
Shana Harrison
3 de feb. de 2014
My family has been buying from Mullinax since I was a young girl. My parents bought my previous two cars there and now I was ready to buy my very own car. I've never bought a car before but it was to the point and stress free. Frank Nowicki is a great salesperson. He was very friendly, answered all my questions and explained all the paperwork to me before I signed it. He was very knowledgeable and knew about every feature the car has. I love my new 2014 Ford Focus Titanium! I also really liked that after the sale was over that Frank still kept in touch, calling me to ask how things were going and if I liked my new car.The sales experience at Mullinax was an absolute pleasure and I will definitely be back if I ever need to purchase another vehicle.
KPS
3 de feb. de 2014
Replaced our 2003 E250 Cargo van with 318k miles with a 2014 E250 Cargo van. Original van was only serviced by Mullinax Ford Apopka and very satisfied with overall quality. Russ McDonald in commercial sales is as professional as they get!
JALopez
31 de ene. de 2014
My husband and I went to Mullinax three weeks ago to look at and test drive an F150, but uncertain if we actually would buy something right away. Upon our arrival, we were met by Frank Nowicki. My husband explained to him what we were looking for (4x4, towing package, super crew cab). Frank spent the afternoon helping us find what we wanted. Originally we wanted to buy a used truck, but finally settled on a new 2013 F150 XLT. Frank worked hard to get us every rebate we qualified for and to secure financing that met our budget requirements. I did have to return to the dealership to have the bed liner installed. Again, Frank met me as soon as I arrived. He made sure I was in and out of the service department in less than an hour. He has also followed up with us twice to make sure everything is ok. My husband and I are very happy with our purchase. This is the first Ford Truck we have owned. We chose the F150 based on all the positive consumer reviews it has received. We love the comfort of the cab as well as all the space. We have already used the towing feature. A week after we made our purchase, we drove 1400 miles to pick up a classic car and towed it back to Florida. We were very pleased with the performance of the truck towing about 6500 lbs (car on trailer and car parts in the bed of the truck), especially going up and down a lot of hills. We are glad we went to Mullinax and would definitely go back again.
Shamos04
22 de ene. de 2014
My husband bought his vehicle from Mullinax & we were so pleased with the service that we decided to go back when it was time for me to get a car!! It was an all around great experience!!
Bob and Allie
21 de ene. de 2014
I bought a 2014 Mustang from Allan and Sean at Mullinax. What nice guys they are. And they know their product. Contacted them online and they found the Mustang I wanted. They brought it to their dealership from another dealer, detailed it for me and we were ready to go. The wife and I enjoyed talking to them and the only time we had contact with the sales manager Shawn was when he just stopped by to introduce himself and say hello. NICE PEOPLE. We would absolutely buy another car from Mullinax. Great experience. Bob and Allie
TiffanyP
20 de ene. de 2014
This dealership is the best! You really feel like a valued customer and the employees are great. Ryan Ortiz is the man to go to. My family has bought three cars from him and he really goes above and beyond to get you your dream car at your dream price as well. I highly recommend not just this location of Ford but this sales associate, you wont be disappointed !
Got BooST?
20 de ene. de 2014
My family and I have bought 15 vehicles from Mullinax Ford of Apopka in the last 10 years and each time we were there, whether it was to buy another car, get a car serviced or simply stop in to say hello to the Mullinax family, we were treated like a part of the family! Every one of the men and women that work there are very kind and every salesman I've dealt with are absolutely awesome! We have referred many of our friends and extended family members to Mullinax Ford of Apopka! We always look forward to shopping at Mullinax and I really love the latest addition to my Ford family, the 2014 Ford Focus ST-3.
pam a not so technical junkie!!!!
17 de ene. de 2014
wow was dennis at mullinax the best!!! i bought the car 3 weeks ago and still had trouble with how to use all the sync system. my other vehicle is a 2002 truck and doesn't have the sync system so i was lost with all the technology. i went back to see dennis and he patiently explained all the bells and whistle on the dashboard. he even re explained the lights, wipers and how to program the radio!!!! i don't have a teenager at home and i needed one on one care, and before you ask yes i did read the owners manual cover to cover and i still was lost. i am nnot a tech junkie so i needed a demonstration. thanks dennis you were great!!!!
Justin
15 de ene. de 2014
I bought a 2013 Fiesta from Mullinax Ford. I Chose them because of no hassle or dealer fee. They where accommodating to my needs. There was some of the typical car dealer hassle but for the most part is was a good experience and as I still look around at new cars I feel I got a good deal.
J Frame
14 de ene. de 2014
We recently purchased a new Ford Escape from Mullinax. Our sales rep was great and the entire process went very smoothly. We will gladly purchase another vehicle from them in the future.
Ann
9 de ene. de 2014
Dennis was able to answer all of my questions and was very patient throughout the entire process. He followed up with me twice to make sure I was completely satisfied. I purchased a 2014 Ford Escape and love it!
Linda Parrett
9 de ene. de 2014
I have nothing but good things to say about Mullinax Ford. I have purchased more then eight automobiles from them since they took over Gaylon Ford and have never had a bad experience. From the time of the purchase to there service department I am very satisfy. Thank you for being the great dealership that you are and much success to you Jerry Mullinax, now and in the future.
Cynthia Krajewski
8 de ene. de 2014
Came to Florida to visit my son and his family. My son knew we were looking to buy a newer car and I wanted to give them our car. We live in Massachusetts, so I wanted to drive to Florida with our older car, leave it for him and his family, and drive back with a newer one. I went on cars.com to find a dealer in the Clermont area and I wanted to buy a hybrid..my husband and son went to Clermont Ford but all they had was one. Then I found the listing for Mullinax and went on their website and they had plenty. After test driving the Ford Fusion SE 2013, we loved it and bought it. Mullinax was AWSOME to deal with, both Randy and Todd. They took care of everything and we drove back to Massachusetts in style. Left a few business cards with friends who were very impressed with the dealer and the prices. Thank you
Edge Owners
7 de ene. de 2014
We purchased a 2013 Ford Edge limited on December 13. We appreciated the no haggle and were very pleased with the two young men we dealt with, Eric & Jamison. Although I believe Jamison received credit for the sale, Eric actually sold us the vehicle. Eric went above and beyond the call of duty to find us the Edge that had everything we were looking for. We were made to feel like we were dealing with friends and not just someone wanting to sell us a car. When there was an issue with the bumper that did not make me happy Eric went to bat for us to get it taken care of. We were thrilled that Mullinax agreed to fix the problem. Jamison contacted us to see if we had any questions and Eric contacted us several times to check. The only reason I gave them 4 stars overall is because I was very disappointed to learn that Eric was no longer employed there.
pammyjo
6 de ene. de 2014
Mullinax Ford is the only dealer I will buy a vehicle from. I recently purchased a new Escape and the transaction was fast, easy and professional. What a great car buying experience!!!
Dave Clarke
2 de ene. de 2014
I have bought 2 trucks and one car and I will buy there again
Mike R.
31 de dic. de 2013
I was doing research on a new Ford F-150 and a friend recommended that I check out Mullinax Ford. I looked at their website and I liked what I saw. I made a request for more information and was contacted by Kathleen Lisa. We had a brief conversation about the F-150 and I decided to take the 70 mile ride from Ocala to Apopka. On arriving I contacted Kathleen and told her that I wanted to browse their vast inventory of F-150s. I liked being able to browse, at my leisure, and to consider all of the options for a new truck, without being stalked. I was able to make a clear decision about what was important to me and what I really wanted. Kathleen was great. She is a truck person, she owns an F-150 and she knows all about them. She is also a Veteran as well. I told her that I wanted a 2014 f-150 STX 5.0L (3.31) with the new Sport package in Sunset metallic. Kathleen got me the truck! This truck is sharp with its 20" wheels and black interior and grill and running boards. This truck also gets great gas mileage. (the lowest has been 18.4 mpg around Ocala.) Enough about my truck, My buying experience was great. The upfront pricing and the no dealer fees are worth the trip. I won't buy from a dealer that adds those extra stickers to the factory window stickers raising the price thousands of dollars. I don't need or want paint protection (fake) interior protection (fake) and tape pin striping that burns up in the Florida sun. I want a fair deal! At Mullinax, I got a fair deal! If you are looking for a good deal on an F series truck, or any Ford, I suggest that you call Kathleen Lisa at Mullinax, Apopka. You won't be disappointed. I will shop Mullinax, Apopka for my next Ford, It's worth the trip!
Dave Clarke
30 de dic. de 2013
This is the third vehicle my wife and I bought my Mullinax Ford. Because of the customer care we will go back again. I do recommend to but you car or truck here.
Ken
20 de dic. de 2013
On 12/19, I was invited to the dealership by the VP of Mullinax Ford, Steve Francis to discuss a vehicle I purchase with reported frame damage. Dealing with Steve was awesome, Steve took the time to explain exactly what transpired with the vehicle I purchased, and he listened intently as I explained my story. Mullinax Ford of Apopka purchased the vehicle back from me despite the fact I drove the vehicle for 14 months. I left the dealership with a feeling that these guys are not just selling cars but they actually care about their customers. Thanks Mullinax Ford and Steve Francis for displaying true customer service.
Joe Blair
19 de dic. de 2013
The last thing on earth I want to do is do "a deal" with a misinformed sales person who needs to keep going back to his "manager" to give a "deal" of a life time. Mullinax is upfront, my sales consultant Randy was helpful and very well informed on the products he was offering. No hassles, just getting down to business and treating you like you were a normal human being. Jerry Mullinax appears to meet with every customer and has a very hands on approach to his business. I will recommend them to any one who asks.
Retired in Florida
17 de dic. de 2013
We were looking for a new vehicle, I had rented a Ford Edge and drove it for the weekend including a quick trip to Atlanta - Both my wife and I enjoyed the vehicle and found the features, size and amenities we were looking for. We decided to move forward and I contacted Mullinax via the internet after searching their inventory. I was looking for a vehicle with specific configuration. After searching around for weeks Randy suggested that we place an order. After a brief meeting at the dealership the order was placed. Vehicle arrived about 5 weeks later configured exactly as we wanted. After signing the paperwork we took delivery. Randy setup and explained all the new features. The vehicle has functioned flawlessly and not a single complaint, we are very PLEASED. I had reviewed Ford and their quality and was impressed with the news, now I am experiencing it first hand. I have always purchased American made products when available and I am very pleased with our choice. Thank You Mullinax and FORD!
Bob Louder
16 de dic. de 2013
Mullinax Ford is the easy button of car buying. Purchased my 2014 Ford F350 dually and the sales person made sure that I got the best deal with the most discounts and rebates. The vehicle was clean and full of gas. My whole family purchases from Mullinax. No Hassle and prices that are lower than a days worth of bickering at any other dealership.
Concerned Customer
14 de dic. de 2013
On 8/30/12 I purchased a pre-owned vehicle from Mullinax Ford located at 1551 E Semoran Blvd, Apopka FL 32703. At the time of purchase the dealer gave me an Auto Check report that showed the car had no prior Accidents/Frame Damage. To my surprise a year later I discovered that on 6/1/12 the car was reported to have Frame-Unibody damage and Mullinax Ford gave me an Auto Check report that was printed on 3/21/12 which was 5 months earlier than my purchase date. Looking at the facts, I believe that Mullinax Ford deliberately didnt disclose that the vehicle had sustain frame damage by providing me with an Auto Check report that was printed 5 months prior to the date of purchase. I use this vehicle to transport my disabled wife and two small children. I find it hard to grasp that a company would put their customers at such great risk by not disclosing vehicles with Frame Issues. The frame damage was reported to Mullinax Ford at the Auction by Manheim when they purchased the vehicle. I visited the dealership on 11/23/13 to file a complaint about the vehicle and the sales managers resolution was for me to trade the car in with them at a $10,000 dollar loss that I would be responsible for. The second resolution offered was for me to trade in the vehicle to another dealer and they would buy it back from that dealer. Unsatisfied with that solution I contacted the secretary of Mr. Mullinax (dealership owner) and explained the situation but she never contacted me back with a resolution, despite promising one.
Malisha167
12 de dic. de 2013
Bought a new Ford Mustang. Ryan was wonderful to deal with. Mullinax Ford is very laid back, no salespeople following u around...would definitely purchase there again
Gregory P
11 de dic. de 2013
We were able to do a lot of comparison shopping, feature research and used car vs new car research using their easy to use and detailed web site. We originally were going to purchase a used Explorer, but eventually decided to purchase a new 2014 Explorer. We truly appreciated the no negotiation and no dealer fees business approach. The entire process was comfortable and we only had to work with and interface with one person. We definitely recommend Mullinax.
UPSET EXCUSTOMER NEVER TO RETURN
9 de dic. de 2013
I have been dealing with Mullinex Ford in Apopka for 15 years. This last purchase, will be my last ever. I purchased a 2012 Focus with the "NEWLY DESIGNED" transmission. The salesman did not disclose the fact this car was a first year car with a new design on the transmission, as a matter of fact they didn't tell me about this new transmission at all. It has the worst rattle when changing gears it sounds as if it is going to fall out. I took it back to Mullinex and they refused to help me, stating it was a design flaw and was "NORMAL". There is nothing normal about this. Even, tried to trade it back in and the salesman told me it needed service. I stopped doing my service there with the exception of my oil changes as I purchased the maintenance agreement when I bought my car. I took my car there today they told me I needed "Lug Nut Service" - What is "Lug Nut Service"?? They had stripped two of my lug nuts and left them on my car. Had I had a flat there would have been no way I could have changed my tire myself. I had to make another trip down there, wasting my time and gas to have two lug nuts replaced when they should have replaced them when they stripped them. I am DONE!!! If you are smart, you will stay away from this dealership, nothing but aggravation and I am really upset as I have dealt with them for so long to be treated so bad.
Bill
9 de dic. de 2013
At first I had a horriable experiance, I was shopping for a truck to be specific the f-150 fx model, I met with a sales assoicate and picked out a veical but the price was a little high and basically the sales assoicate just stated oh well take it or leave it, his full statement and did not try to find me something else nor even try work with me and said have a nice day the end!!!! But about a week later had someone else from the dealership called me, I gave my story and told him what had happen and I would not be coming back and if they wanted my biz. he would have to find me what I wanted and in the price I wanted. He called me and found me the vehicle I wanted and the price at another dealer and had shipped to them and did everything on e-mail when it came in went down and did the sale in 1.5 hours and was out the door. The first guy left me feeling so bad it is hard to give them high ratings but the second guy did a good job.
carl kozlowski
3 de dic. de 2013
Thank you for this purchase. I must say out of all my buying experiences this was the smoothest. :) Being able to check things out on line and then speak to someone about differences was a helpful hand in making this an enjoyable event. Thank U and Semper Fi :)
Lisa
30 de nov. de 2013
Sandie Barton was such a great person to work with! I had a bad experience with buying a car awhile ago and did not want to go back after I purchased the car. However, I decided to go back to the service department to get a check up on the car and Sandie was so nice and helpful. I will be back just because she turned my experience around. Thanks again.
BobbyG
26 de nov. de 2013
I purchased a new 2013 F-150, Mullinax ford has one of the larger selections of trucks. Their prices are very competitive among other dealers. I would buy another truck from them.
Nmclain
17 de nov. de 2013
While I did not buy a car, the internet salesman got back to me the same day that I emailed him! He quickly answered all my questions and was very professional! When I am ready to buy I will contact him again!
Denny the Golfer
13 de nov. de 2013
We had been shopping at other Ford Dealerships and other Car Brand Dealerships as well, and appreciated our salesperson's approach (Erik Veilleux) which was informative, unpressured, positive and helpful. Our entire purchase experience was relaxed and pleasant. Because we haven't purchased a car for a number of years, we were ready to be "pounced upon" the moment we got out of the car, but this didn't happen at Mullinax, and we were grateful. We are very pleased with our purchase of our Ford Escape!
author
12 de nov. de 2013
Not used to buying a new car without GM discount! Talk about Sicker Shock! Overall a good experience. May buy from there again.
Mike R
6 de nov. de 2013
I purchased a 2013 ford f150 Dennis was my sales associate. I have to say he was outstanding. The whole process was fantastic. The process was smooth. honestly there are not enough words to explain the wonderful experience I had there. Thank you all:)
Joe
6 de nov. de 2013
After having a disappointing delivery date supplied, .Randy and Jerry Mullinax went the extra mile for something that they had no control over. This is a group that will do whatever it takes to provide the best service available. It would be great if all businesses excelled in customer service as well as Jerry and Randy.
Thomas lamb
2 de nov. de 2013
I recently traded in three vehicles and purchases 2 new F150's. When I waled in I fully expected to go upside down on the trade but was pleasantly surprised at the value mullinax offered me. Add that to the deal I received on the new trucks and I walked out way ahead. From sales to finance to service mullinax has handled my needs well every step of the way.
Joe
2 de nov. de 2013
Bought a 2014 XLT Explorer October 2, 2013 with a 6 week delivery promise by Randy, confirmed by the owner, was told the week before delivery that it would be another 5 weeks, Week of December 9, 2013 . Gee, what did they do with my $5,000.00 deposit for a 6 week delivery that is now a 10 week delivery? Really concerned they have a cash flow problem. Haven't bought American cars for years, now I remember why....................
JC's wife
1 de nov. de 2013
My husband loves his new truck! Thank you Mullinax and Adam Perez!
John W.
24 de oct. de 2013
This was my first time at a Mullinax Dealership and I was very unsure about the "up front" pricing but after reading some of the other reviews we thought we would give them a try. When we pulled up we got out and walked over to the used truck section. After a minute or two a young man came out and said hello and asked us if we had been here before. When we said no he explained the whole background of the company and the way they have and still are doing business. This helped with our uncertainty of the one price slogan. Eric was very polite and knowledgable about all the inventory, even the other brands which was impressive. He explained how they are marked by inspection and warranty available. We test drove 3 trucks and he was very patient. I liked 2 of the 3 but we were unsure about which one we liked better. Eric did not force is to pick but rather gave us carfax on them both and said we could sleep on it. Very different than other places! He called the next day and my wife answered and told him we were actually just about to call him. The process went smoothly and we are very happy with our truck! Thanks Mullinax and Eric!
Ron
24 de oct. de 2013
This was the 2nd new car I have purchased at Mullinax and Cesar Molano was the sales person who helped me both times. He made it a very pleasurable experience and i will purchase my next car at Mullinax.
Kristi S
23 de oct. de 2013
My mother and father wanted to purchase a new car for me because my car at the time was extremely unreliable. The biggest factor is purchasing was that I live in Florida and they are 1,100 miles away in Ohio. They were recommended to the Mullinax Ford Apopka location through the dealership in Cleveland. Russ McDonald was the sales agent who assisted them throughout the buying process. He made the process and transaction as smooth as silk!!! He is extremely knowledgable, friendly and VERY helpful! He even tracked down the candy blue color that I really wanted! Because of my work schedule, it made picking up the car in Apopka a bit of a problem. To ensure that I got the car as soon as possible, Russ had delivered the car to me personally! He was so kind and genuinely cared to inform me of all the services that were available to me if I need them. The car was absolutely perfect, and VERY clean inside and out! I was very impressed with how sharp the color of the car was in person and how great it felt to drive! I would recommend this particular Mullinax to anyone who is looking to purchase a new or used Ford. And RUSS is YOUR go to guy!!!!!! My experience was certainly an A+ one!!!!!!!
Cat M
23 de oct. de 2013
I recently purchased a new 2013 Fusion from Mullinax in Apopka. After days of dreading the car buying process, I took several friends advise and went to Mullinax. After a quick test drive and speaking with my salesman for a few minutes, I decided to go home and think about the purchase. The next day, after deciding to proceed, they had me go online from home and fill out a very quick credit application. They were then able to get all the paperwork in order and within an hour they called back to advise they were getting the car prepped for me and I could come down immediately to pick it up. The entire process only took about an hour and I was driving away a very happy customer. The staff was helpful and extremely polite. Not rude and pushy. I will make all future purchases at this dealership and I will definitely recommend Mullinax to anyone who's in the market. By far this was the best car buying experience I've ever had!
Patrick
22 de oct. de 2013
I went to Mullinax Ford because of Mark Trager. Very easy to work with, very efficient and got me exactly what I wanted as well as showed me how everything worked on my new car once received. I will be back.
CatM
22 de oct. de 2013
I recently purchased a 2013 Fusion from Mullinax in Apopka. Absolutely dreading going car shopping, I decided to try Mullinax after numerous suggestions from friends. This was, by far, the best car buying experience I've ever had. They were not pushy or rude, instead helpful and polite. After my test drive and speaking with them for a few minutes, I decided to go home and think about the purchase. The next morning, I decided to proceed and I was able to complete a very short online submission for credit from home. Within an hour, they called to tell me they were prepping the car and I could come back at any time to sign the paperwork. Once I arrived back at the dealership, within an hour I was driving away a very happy customer. This was the fastest, most hassle and haggle free experience. I will buy all future vehicles from Mullinax as well as refer them to anyone I know that's in the market.
Rick
21 de oct. de 2013
Todd Bullington was very helpful and attentive and the sales manager was right there to help, The transaction went smoothly, Couple of paperwork glitches that required two extra trips but nothing but a bit of aggravation due to titling in my business, This is my second purchase from mullinax so they must be doing something right for me to buy from them again.
Richie_5561
15 de oct. de 2013
I just bought a 2013 F-150 XLT. I shopped around pretty thoroughly, not only other dealers, but other brands as well. Mullinax had by far the best selection, and my salesman, Frankie Juliano was very thorough in making sure I got ALL the rebates and bonuses I was entitled to.
Robert
14 de oct. de 2013
I recently purchased an F-150XLT Crewcab from Mullinax in Apopka. I appreciated the up front pricing and the vast selection available. I am from Ocala, but I have heard great things about Mullinax so decided to make the trip to Apopka and I am glad I did. I would recommend this dealership to anyone who wants a nice vehicle and personal service.
N/A
8 de oct. de 2013
Recently purchased my first new car from mullinax in apopka. very simple, stress free process to my surprise. If you go by there, ask for Brian. Great customer service!
Kyle
8 de oct. de 2013
This was my second visit to Mullinax in Apopka to buy a new car and I'm happy with the service I've received both times. This experience began with Randy helping me online and over the phone to identify the exact vehicle in their inventory that matched my needs and wants. On the day I was able to visit the dealership for a test drive I simply provided a stock number for the vehicle I was interested in, saving a lot of time. Alan assisted me with the test drive and ultimate purchase of the vehicle. He answered all the questions I had and took the time to show me whatever features I wanted to look at more closely until I felt good about proceeding with my trade-in eval, credit check, etc. Throughout the entire experience I felt no pressure about the purchase and was given time to evaluate everything before making my final decision. I feel I received a very fair trade-in value and I did not feel the need to haggle on the sale price of the new car. Also during the final paperwork when I needed to make a decision on optional coverage like extended warranty, maintenance plan, etc., Alan was very upfront with the cost and benefits of each and I felt no pressure about which options to accept or decline.
Minivan mom
7 de oct. de 2013
I went to Mullinax on A Sunday to replace a vehicle that was 13 years old. I had researched on the web and saw one that interested me. I went with information in hand for the vehicle at Mullinax and at another dealer. We looked at a few other vehicles we saw but stayed with the one we originally came to buy. There was no drama about let me talk to my manager. We filled out the application and were able to leave with the vehicle. I recently returned for a minor issue with the fan blower. My husband had called for an appointment. I arrived a little early and soon had left my vehicle to be checked out. The warranty was 50/50. I left while they were diagnosing the problem. I received a call about 2 hours later and they had replaced a part. I came back to pick up the vehicle and was completely surprised to be told there was no charge.
Daniel / Clint Brown
4 de oct. de 2013
Its always feels great when you walk into Mullinex. They provide you with a vip treatment from start to finish. Form there exceptional sales team on down to the service department. Always a pleasure at this location.
Donna
24 de sep. de 2013
Just recently purchased a new Focus from Mullinax Ford of Apopka Florida. My overall experience was exceptional. Todd Bullington made the car buying experience pleasurable and painless. I couldn't belive the level of attention given by all who helped in my buying experience. I never thought I could get myself into a brand new car and at the monthly payment I wanted. Todd and sales manager Shawn made my car buying dreams come true. Thank you Mullinax..
AleX C
24 de sep. de 2013
I purchased a 2013 Ford F-150 XLT. I love the truck! It has a ton of accessories, and I added a few at time of purchase. The salesman was helpful. There were a ton of rebates, which made the truck really affordable. The salesman was helpful, no pushy tactics. My neighbor, two of my friends, and a few people I see driving around my neighborhood have all purchased from Mullinax. You can tell by the yellow sticker. That's what made me decide to go there. I would definitely recommend Mullinax to anyone.
Pam Crim
18 de sep. de 2013
My husband and I just bought a new F150 from Cesar Molano int he Apopka, FL office, he handled the transaction in a very professional manner. In doing so this made our experience very enjoyable. Thanks Cesar!!
Thomas S.
17 de sep. de 2013
I purchased a 2013 Mustang GT from Ryan and Mullinax in Apopka. After looking online and at other dealerships, I found the cars at Mullinax priced lower than many of their competitors in the Central Florida area. Working with Ryan was the best car buying experience I have had, and I never thought I would buy a new car. Ryan walked me through all the options I had available, and was never used 'aggressive' sales tactics I had seen from other dealership representatives in the area. He was great at assisting me with extra discounts and incentives for my purchase. I would strongly recommend Mullinax to anyone who is looking for a new or used car.
Don S
13 de sep. de 2013
A very pleaserable car buy from Dennis McCClung. This is my third purchase with Dennis and he always dose a thorough job of covering all the options and benefits of buying a Ford from Mullinax.
DH
12 de sep. de 2013
Nelson Santana is an excellent salesman. He listened to what I wanted and found it in minutes. Nelson never rushed the process, and there was absolutely no pressure. The fact that I dealt with ONE person from start to finish was my favorite part. I'm calling Nelson when I'm ready for my next vehicle.
Robert J Rosa
12 de sep. de 2013
The sales person I talked to helped me more than he will ever know. I thought I new what I wanted. But because of all thee options that Ford has on there F150's it completely Blew me away. If it wasn't for Alan Bowers at Mullinax I would still be scratching my head. We worked it out for my needs ,Tow package is a must. But having that backup Camera that is the best thing for hooking to a trailer. It saves so much time and aggravation when your by yourself. Now I have to admit I got more than I wanted, But I did learn a valuable Lesson Leave the wife at HOME ha ha . It's been about one month And I couldn't be more happy. The sync system is the simple mans Computer a little intimidating. Till you start playing with don't worry if I didn't break it I'm sure you will not have any problems. In closing I just wanted to say thanks to all of the staff at Mullinax Ford
Kay G
4 de sep. de 2013
My husband and I recently purchased our 2013 Ford Edge from Justin at Mullinax and was pleasantly surprised at how hassle free the whole experience was. Justin found the perfect Edge package and color for us and had it brought from another dealer since they did not have exactly what we were hoping for on the lot. We were so happy that Justin was the only person we had to deal with from start to finish. It was an overall great car buying experience and we will be purchasing our next Ford from Mullinax.
Liz
31 de ago. de 2013
I had a great experience purchasing my New 2013 Edge at Mullinax Ford in Apopka Florida. When I walked in to the showroom, there was Nelson very courteous asking me if I have gotten help. My sales person Nelson was really informed about the car, showed me the cool Microsoft Sync program and let me know all the great things this vehichle has to offer. Let me test drive on a toll road so that I could get the feel of the car at high speeds. Nelson was not one of those pushy sales people. I just love my new car! I like the way I was treated at Mullinax by their sales staff, one person even offered me a bottle of water, others said hello. Thanks Mullinax Ford for giving me a great experience purchasing my new vehicle. Sincerely, Liz
Mike
31 de ago. de 2013
I came into Mullinax Ford the other day and was so excited to see such caring people in the service department. Sandy was very nice and helpful. I haven't always had a good experience in the Ford service department, so it was a breath of fresh air to get such good service. My car was running beautifully after I left the dealership. I will continue to go to Mullinax for my future car issues.
Steve G.
26 de ago. de 2013
I just purchased an F-150 4x4 Off Road truck package from Mullinax in Apopka. Although this is my first experience at this dealership, I came here to see Mark Trager who I have purchased [3] previous Ford vehicles from over the many years this making the fourth! I found the one-stop shop from start to finish with Mark at Mullinax enjoyable yes I said enjoyable. The process was smooth, efficient, and customer friendly. ALL my needs were met or exceeded in finding me the truck of my choice. Some add-on options were included, but the parts had to be ordered. Once parts were in, both Mark and the Service Department contacted me without delay and installed the parts on a single short morning visit. The service rep [Susan] was also very customer oriented and pleasant to work with as she kept me fully informed on the progress of install and explained everything once options were installed and operational. KUDOS to Mullinax, Mark Trager, and Susan!
Brad L.
26 de ago. de 2013
Purchased a Ford Fiesta from Frank at Mullinax Ford in Orlando. Great experience all around, no hassle and we were in and out in no time. I will buy from them again for sure.
DiverDave
26 de ago. de 2013
Just purchased an F150 from Mike at Mullinax in Apopka. One of the best things about this purchase was that Mike was the only person that I dealt with. No handing me off to the 'Finance Guy' or the 'Sales Manager' like other dealers. I also like the Up Front pricing as it eliminates the games. The process was low pressure and Mike let us take our time, drive several models, answered many questions. Overall, a great experience.
Chris D
19 de ago. de 2013
I was looking for a Ford Explorer and I worked with Randy McDonald at Mullinax in Apopka. I wanted a specific color and within 24 hours Randy had found the Explorer I wanted and brought it up to the Apopka location the next day. Randy was very upfront about pricing and it was a very easy process. The experience was very good and Randy worked quickly to get the certain features and color that I wanted. I am very happy with my purchase and the cool thing is that Randy has called me twice since I bought the Explorer to make sure I am happy and everything is going well. That is the part that will keep me coming back to Mullinax, great customer service.
Lydia R.
14 de ago. de 2013
Leased a 2013 Ford Fusion. The service was excellent. Employees were friendly, and the process was painless and quick. I would definitely recommend Mulinax if you want an excellent car buying experience. With the quality of service that I received, I think I am a customer for life!
Debbie
14 de ago. de 2013
We purchased a 2014 Explorer from Mullinax about 3 weeks ago. This was the fourth vehicle we have purchased from this dealership. The professional, courteous and knowledgeable sales staff and the no haggle pricing is the reason we continue to rely on Mullinax for all of our vehicle needs. I'm sure we will purchase all of our future vehicles from Mullinax Ford.
Woodworker
13 de ago. de 2013
We visited Mullinax Ford in Apopka just to see, we drove home in a 2013 F-150. Every one was very friendly and polite, however what made the buying experience excellent was our SalesConsultant Trey Whitehead. The young men was polite, friendly, and our biggest surprise, he did not push us into a sale. Trey answered all our concerns, helped us getting excellent financing, and a very fair trade-in for my 2004 Titan. At this time I cannot comment on their service department, not had the opportunity to require their service, I hope for the best.
keysgator
12 de ago. de 2013
I generally shy away from large car dealerships, but having heard so many good things about Mullinax I decided to check them out. They really deliver on their promises of up front pricing and no haggling. Quite honestly, they don't put as much pressure on the buyer as you would see at other large dealerships, and they don't play many of those silly salesman's games.They offered fair trade-in value for my vehicle, and actually listened to my needs and expectations concerning my budget. Overall, the service and follow up has been great so far as well. I would recommend Mullinax Ford to anyone looking for a new Ford vehicle.
Manderson
6 de ago. de 2013
have bought many cars and have dealt with mullinax on many occasions. they have great prices and service is satisfactory.
Shawn
3 de ago. de 2013
While shopping for a vehicle isn't something I look forward too, it's nice to know that Mullinax Ford makes it easy. This is my 3rd vehicle from Mullinax and I can always count on the team there. Caesar and his team made it practically painless. Thanks Mullinax!
J & S Harris
1 de ago. de 2013
This was my 3rd vehicle I purchased from Mullinex, all 3 of my experience has been great. Good work and thanks Nelson for making our buying experience painless, great job.
Jmartin
31 de jul. de 2013
Everyone at the dealershop was friendly but not overbearing. The sales staff took care of every detail so that you are not passed off from person to person. Scott Mitchum answered every question promptly and with professionalism. He made the experience easy and fun, instead of stressful and scary like other dealerships I have been to. I would recommend Mullinex to anyone looking for a new or used car.
Loyal customer
28 de jul. de 2013
Had been impressed after 3 car purchases from this dealer until todays service experience. Called to bring the car on Friday in morning and it was put into the computer as Saturday appt. The one major issue was rain sensors were not working consistently. Other issues as well were not addressed but that was the major one as it was unsafe with the wipers operating sporadically. 24 hours later all I was told is they had to turned on to work and that there was nothing wrong with the sensors. explained that I could be driving in severe rain and they don't work. Service manager was rude but not the service writer. Last car I will purchase.
Snojo2000
23 de jul. de 2013
Just got a new F-150 from Mark at Mullinax Ford. This is the second vehicle I have purchased from him in the last 9 months. The process again was painless and no sales pressure. I really like the up front pricing and no "hidden" fees. For that reason alone I would go back. I would definitely recommend.
Harold F. Acosta
22 de jul. de 2013
Cesar and the staff at Mullinax provided me with the best buying experience I've ever had. Cesar was friendly, up front, knowledgeable and an attentive listener. All data he provided was up front, without pressure or the typical sales "circus" I've experienced at other dealerships. Not only is my new Ford an excellent car, which will bring me back to Ford but I know I would only buy a car at Mullinax in the future.
Drdon
19 de jul. de 2013
Just got a new car from Mullinax Ford and Sales Department was fanatic. The process was painless and no Sales pressure. They made me and my family feel right at home, could not ask for a better deal. I really like the no dealer fee thing, when they say no dealer fee, there is no dealer fee's. Saved some real cash.
SMB
18 de jul. de 2013
I was in a trouble with a Honda lease and they were not helping me. Mullinax was able to help get me out of that car and into a new car with no problems saving me a good amount of money.
Bill Z
16 de jul. de 2013
Had already decided to buy a new Ford Edge when I started the process by looking at dealer availability on line. New color and shopped for an SEL model. Sent emails to about 7 different area Ford dealers on a Sat. night. All the dealers responded Sun, most email acknowledgements saying I'd be contacted Mon. I received two Sun. phone responses, One from a closer dealer and one from Alan from Mullinax, Apopka. I originally was going to the closer dealer, but after talking with Alan at length, decided to go see him. I'm glad I did. Alan showed me the car I was interested in and I did a test drive. We then discussed a po- tential deal while my trade-in was being evaluated. We ultimately reached a tentative agree- ment after all incentives. He brought to my attention a discount because of my long ago US Navy service. I did not realize the discount pertained to prior service. Because of the pricing, I decided to buy an Edge Ltd, instead of the lesser SEL model. On Mon. I returned with my wife and we concluded the deal. Alan had most of the paperwork ready and had already transferred the registration. He had taken down the trade-in plate number the day before. Alan then personalized our Ford Sync touch screen system, entered a cell phone and explained all the vehicle features. He patiently answered our questions and set up the navigation system for directions to our home. I was impressed with Alan's service, knowledge, and efficiency. The whole Mullinax experience was seamless and quite timely. We were in and out in less than two hours.
Deb
14 de jul. de 2013
Being new to the truck market - ( I have never owned one) ever. I knew little about trucks. The things I did know, I didn't want 4x4 and I wanted a 150. Ford has tons of options. The Mullinax lot had tons of inventory- more than any dealer I had visited. Luckily for me I got Frank N. who KNEW his trucks and what each option did and how it functioned. I purchased a beautiful Black Lariat. I traded my SUV and got a very fair price. This will be my first (and highly likely last) stop when my son turns 16 for his a vehicle.
Michael McMurray
9 de jul. de 2013
We bought a F150 from your dealership recently. It was the best experience that we ever had purchasing a vehicle. Todd Bullington was our salesperson and he was very knowledgeable. Initially we looked on the website and saw a vehicle we were interested in. We called to see if the vehicle was still available. That is when we spoke with Todd. We gave Todd the information and within a few minutes he called us back and told us it was still available. When we got down there, we asked for Todd, since he was our initial contact. Todd took us right to the vehicle we inquired about. We had a no hassle experience as they advertise. No hidden costs. Todd looked for all rebates so we could save more. the manager Shawn was also very helpful. We would recommend this dealership to anyone interested in purchasing a vehicle.
Sarah
8 de jul. de 2013
Purchasing a car is never an experience I look forward to. I dread the commission crazed sales people and the back and forth of haggling. My experience at Mulinax Ford was nothing like that. I was lucky enough to have been helped by Adrian Zuidervliet. He was not pushy, but helpful, patient and informative. The usual haggling process did not exist with Adrian. He was forth right about the costs and I was forth right about what I could afford. He did not go back and forth with me on price or costs. He listened to my needs and made it happen. He did not try to be salesy and interesting. Instead he was interested in listening to me and what I wanted. I was in and out within a reasonable time and did not leave feeling drained or nervous about my new car payment. I left excited and grateful. I would reccomend seeing Adrian if you are looking to purchase a new car. He made the expereince of buying a car fun and not filled with one ounce of pressure!!! And I absolutely LOVE my new Ford Escape!!!! Thanks, Adrian!
Mary
3 de jul. de 2013
Excellent car buying experience at Mullinax! experience I wouldn't mind going thru again...it looks like i won't have to for a while though! Thank you for all the help and timely customer service.
Tcaudill
28 de jun. de 2013
I recently purchased a 2012 Buick LaCrosse from Mullinax Ford! I found the car online & when I called to inquire it was in Tampa ready to go to the auction! My salesperson Aramis Alvarez made some calls & upon finding out I wanted the vehicle, had the car brought back to Apopka!! My dad & I showed up to see the car & not only was the price reasonable but the car was beautiful!! My experience with Mullinax & Mr. Alvarez was the best I've ever experienced!! No hassle, no haggles, no crazy fees... The entire experience was actually enjoyable! I highly recommend Mullinax & Aramis!! Ill never shop anywhere else for my next new or used vehicle!! Thank you!! Tracy Tanner Caudill Bobby Tanner
Amy
26 de jun. de 2013
This is my fourth car purchased through Mullinax (3 new and 1 used) and I wouldn't even consider going anywhere else to buy a car. From the up front pricing, to the professionalism and courtesy of the sales staff, to the condition the vehicles have been delivered in, the whole process was smooth and I have absolutely no complaints. Mark Trager is the best sales professional I have ever worked with and I hope I never have to buy a car from anyone else!
Satisfied Customer!!!
25 de jun. de 2013
We always go to Mullinax in Apopka because they are dedicated to providing fair pricing and excellent customer service. Our salesman Dennis went above and beyond to make sure we were pleased with our new car. When electrical issues surfaced and kept shorting out our interior lights, the service department worked tirelessly to find and fix the problem. Tracy, the used car manager stepped in to help us when the new car manager was not available to handle our concerns. He was exceptionally helpful and assured us that they would do everything possible to make sure the issues were taken care of. In the end they traded our new purchase for another new (and upgraded) vehicle and are extremely pleased with that vehicle. Thank you Dennis and Tracy and to the service department for your fantastic service!!
Austin
24 de jun. de 2013
I recently bought a new F-150 from this Mullinax Ford and the purchasing process went very smoothly thanks to their great customer service.
Don Gassman
19 de jun. de 2013
Great looking auto and a dream to drive. Mullinax Ford had the best bid of three local Ford Dealers I had asked for a bid.Their no-dealer fee was the tie breaker.
Satisfied Customer
16 de jun. de 2013
I purchased a F150 pickup, Lariat package from Mullinax Ford on a holiday weekend. Todd Bullington did an excellent job finding the pickup with the options I wanted. The buying process was pleasant, fast and efficient. Mullinax treated me fair on my trade in also.
Spears Pest Control Inc
15 de jun. de 2013
Bought a 2013 F250 work truck from Forrest Welch. Bought the truck over the phone and Forrest delivered the truck to our office Thanks Forrest!
BigBlue
12 de jun. de 2013
This is the third vehicle we have purchaser from Mullinax Ford. I always shop them and each time it has been a complete waste of time and money. No one beats their prices or customer service. I love my new F150 Lariat with the Eco-boost. Runs and tows GREAT!
Ruel
12 de jun. de 2013
Purchased an F-150 from Mullinax. Mike and Aramis were easy to work with; low pressure and no silliness. I respect that. I would recommend either to a prospective customer. I like the up front pricing and no ridiculous "hidden" fees. For that reason alone I would go back. As far as service after the sale, we'll see. This is the first time I've used this dealer, so I have no history here. My only interaction with the service dept has been positive and efficient, but it was a trivial cosmetic repair. But based on what I've seen so far, I'm hopeful.
Dan Davidso
11 de jun. de 2013
Ryan Ortiz was the best sales professional I have ever dealt with . We already had a loan amount approved by USAA and the whole process took us about 1and 1/2 hours. I am very pleased with our new Escape
Nicole C.
11 de jun. de 2013
At 20, getting a car it's a difficult decision!!! Went into Mullinax ford looking for an used car that I could afford low monthly payments, my Dad is my co-signer and is going to help me with the payments so in this economy I didn't want it to be another big payment for him, went and talked to salesman Cesar and he wasn't pushy, he let me test drive a couple cars, and mention that I should try the new Ford Fusion. Thank your the suggestion... After trying Hyundai, Nissan and Honda.... I felt the difference. Love my new fusion and when I need a new car be sure I'll be back!!!! The whole process was easy and the attention I received from everybody was amazing!!! I recommend them to all my friends looking to buy a car!!!!
Donna Johnson
9 de jun. de 2013
Best car buying experience EVER!!!! Our salesman, Mark Trager, is a super guy, very knowledgeable, and couldn't have been nicer! Dealing with Mark far exceeded our expectations. I consider us very lucky that we decided to visit Mullinax in Apopka, while he was on duty. We are very pleased with our Ford Explorers, and will definitely recommend Mark and the dealership to our friends!
Dan
6 de jun. de 2013
We purchased a new F150 and received excellent service, as always. This is the second F150 we have purchased from Mullinax. We got there late on a Sunday and they stayed late to make sure we were satisfied. I would recommend anyone in the market for a new or used car or truck to visit Mullinax. The service is great. We actually drive past 4 other Ford dealerships on our hour trip to Mullinax.
Michael Sullivan
4 de jun. de 2013
Just got the 2013 Explorer and love it! Great service from Russ and Randy McDonald...attentive service. They made the buying experience painless!
Escape Jeannie
29 de may. de 2013
We stopped by on Sunday to look at a few vehicles and met Aramis. He was friendly, informative and best of all patient. We did not have time to go through the purchasing process at that time but said we would return on Tuesday. As we pulled into the lot, Aramis was anxiously waiting and had just the vehicles we had discussed on Sunday ready for a test drive. Aramis was able to guide us smoothly through the buying process and was patient when we needed to discuss some of the details. He was also helpful in explaining some of the important service and maintenance programs. When we were finished and drove off with our new vehicle we felt comfortable that we had received a fair deal and also felt that we were building a relationship with a company that was interested in keeping us happy with our decision. We own two Fords and have struggled with other dealerships. We feel confident that Mullinax will bend over backward to keep our business.
Ford Edge buyer
28 de may. de 2013
Hi,We just want to say that Laurie, Janice and Susan in the Service Department have treated us well. They are straight forward, top notch pros who deserve nothing less than a raise, or at least a bonus. The Technician that repaired the center console did a great job as did the techs in the detailing area that cleaned up the overspray on the side body and hub cap of our Ford Edge. They also deserve high rewards and recognition for doing great work. We can't forget Tracy the Manger who ok'd the corrections and Mike the Salesman who got the whole ball rolling by selling us the vehicle. They also deserve nothing less than a raise or at least a bonus for making us happy customers. Thanks to all and do spend your well-deserved raise soon to help this currently sad economy of ours. Gotta go. Thanks again. Youve been great!
R Jones
22 de may. de 2013
This was the first car I have leased with Mullinax Ford. I inquired about the vehicle over the internet and I received a quick response back from the salesman. He found the vehicle I was looking for and had it to the dealership within 48 hrs. The process was quick and easy and they did an excellent job handling my lease!!!
EVtoo
21 de may. de 2013
Great experience from start to finish. We had decided to buy the new C-Max Energi and started the process locally in the Daytona Beach area. Experience at the local dealership was terrible. Decided to call the next closest "Electric" dealer (Mullinax of Apopka). Sure glad we did. From the first phone call and to the actual delivery, the process was the best in recent memory. Salesman (Alan Bowers) far exceeded our expectations. I have been buying cars for 50 years and this was the first time the salesman handled the entire sale, no getting passed the "manager," the finance person, or anyone for anything. Highly recommend this dealership to anyone considering a Ford product. Side note: 600 miles on the C-Max Energi and averaging 56 MPGe. Much better car than our 2010 Toyota Prius. Our 2010, 98,000 mile Prius averaged 42 MPG (mostly highway driving at 70+ MPH).
Mike
21 de may. de 2013
I purchased an 03 Explorer here, and was assured that the reason that I was having to pay $400-$600 over the blue book value is because they go over the vehicle so thoroughly and make sure that there are no problems with it. 2 weeks later it's already having to be taken into the service department because it wont start. I took it to the New Smyrna branch because it was closer to my home. It was an intermittent problem and they were not able to get it to replicate after having it for days. So by the third time of dropping it off to them, it finally does it for them too, but by now it also has a problem of the alarm randomly going off, and randomly saying that the door is ajar. While I leave it with them for the following week, I attempt to contact the general manager of the Apopka branch in an attempt for them to try and make it right. I assumed they might stand behind their products. The general manager could not be bothered to get back to me. Instead, I get contacted by some man named Tracy (not even sure what his position was, but he was very rude) and he basically told me that I'm out of luck, and I'm on my own. He didn't even want to honor the 50/50 warranty that the vehicle was under at the time that I started having issues (luckily the New Smyrna branch agreed to). He also told me, that I could contact my salesman if I was interested in trading it in towards another vehicle...at trade in value of coarse. I finally get the vehicle back from New Smyrna after both front door switches were replaced, a broken wire repaired, and a burned diode replaced. On my drive home, I start testing things to make sure everything works. Now I get a "CD Error" from the factory, 6 disc CD changer (which means I can't use the CD player at all, including ejecting the ones that are in it) and also, the drivers power seat not working in all directions. This vehicle has been a complete nightmare. Good thing I ONLY have another 57 months untill its payed off. As far as the Apopka branch is considered, I feel as though I have been swindled out of my hard earned money, and left with a vehicle that I don't have enough confidence in to even drive to the grocery store. I most definitely won't be recommending them to any of my friends or family.
Steve
15 de may. de 2013
I was very pleased and more than satisfied in each area of of service Mullinax Ford of Central Florida provided. Our sales leader Mark went above and beyond to ensure we received the exact car and too additional steps to add additional features to further provide us with a AAA purchase and overall experience. I would definitely purchase another car from Mullinax Ford of Central Florida and would work directly with Mark on all future purchased. Thank you,
Isnogles
14 de may. de 2013
Did a lot of research on a new F150 online. Found Mullinax Ford's website and was impressed with the "Up Front Pricing ". Found two I wanted to see and went to the dealer to check them out. Nelson Santana greeted me and showed me the vehicles I requested. He answered all my questions and helped me choose the right truck that suited my needs, with no up selling or pressure. The buying process was fast and streamlined right down to the tag transfer there at the dealership. Vehicle delivery was great! Nelson went over all the features and helped set up Ford's Sync system, plus paired my cell phone for me. I have had great personal follow up from Nelson and the rest of the staff at Mullinax Ford. I highly recommend them for pricing, selection, and Customer Service.
Keith
13 de may. de 2013
I am a long-time Ford Customer for nearly 40 years. I was referred to Mullanix Ford-Apopka and ARAMIS ALVAREZ as a "step-up" from my 3-year experience with Courtesy Ford-Sanford. On my first visit I made use of the Quick Lube for my '08 Edge, got a needed part and scheduled a service visit to install. Then visited Sales and met Aramis to say hello. I was progressively impressed with the dealership's obvious focus on total Customer Service and ended trading up to a new '13 Edge- Limited. I have also been well pleased with the after the sale courtesies by Aramis. The overall services of Mullanix and Aramis make it easy to drive the added distance. And I have already recommended Mullanix and Aramis.
Mary Ann, loyal Ford customer
2 de may. de 2013
We've been customers of Mullinex for over 25 years, starting with leasing Explorers, an Edge, to a Fusion and now back to an Explorer Limited and a Focus Titanium for our son. The quality of these vehicles has always been excellent. We like the "no haggling" and upfront pricing, which makes the sales experience faster and more pleasant. Thanks to Sales Manager Tracey, salesmen Cesar and Dennis for treating us great.
TB
28 de abr. de 2013
We went to Mullinax to test drive a Focus. The saleman Mike as so nice and easy to work with that we ended up buying the car. The entire process was so easy and relaxed. Thank you!
Jim
28 de abr. de 2013
I bought another F-150 from Mullinax, upfront pricing means upfront pricing, no games. The process from start to finish is so smooth, that's why I bought my last eight trucks from Mullinax.
Mike S.
23 de abr. de 2013
Recently purchased a new 2013 Ford F-150 at Mullinax Ford in Apopka, FL and it was actually an enjoyable experience. Mark Trager was the sales associate and was informative as well as responsive to requests for specific features desired. A spray-in bedliner and leather seats were added within 4 days after request and prior to pick up. All in all, it was a straight forward, no-nonsense purchase that went very smoothly. Everything stated by the sales associate was accurate and reflected so on the purchase contract. Will go back to Mullinax for any Ford purchase in the future and will certainly inform friends and family to do the same. Added BONUS: No dealer fee ...
Bob&PegR
22 de abr. de 2013
This was the first time we had purchased a vehicle entirely over the internet.Russell McDonald in the commercial department made it a thoroughly rewarding experience. Our local dealers were not being very helpful in finding the exact truck we were looking for so I went surfing and found the one I wanted listed with Mullinax Ford. Everything was handle with speed and no surprises. We would definitely buy another vehicle from them.
Frank Sagarese
21 de abr. de 2013
I been dealing with ford since 1993 and with Mullinax for about 5 years now. Everyone at Mullinax treats you with respect. Our salesman is Mike Sghiar and he is a great sales rep to deal with. We are on our 4th vehicle with him and we will be getting a new car in about 9 months. Looking forward to dealing with him again. Thank you Frank and Mirna Sagarese
Miss my chevy
20 de abr. de 2013
I don't think the sales person should do all the paper work. This took forever. The printer wasnt working and running around trying to find a printer that worked. Putting the wrong information on the contract. Had to redo the contract and bring it to my house to resign. On the test drive i found a problem with the truck and i was told it would be fixed and service got it and couldnt find anything wrong with it. Other than that is was ok exsperiance. I will not be going back to that service department for anything.
Derek
11 de abr. de 2013
This dealer is by far the best I have gone to. They beat every price I threw at them and further beat all the offers on my trade in. Although they say they are no haggle, they are more than willing to meet the price you need. I researched all the way to Jacksonville (one of the largest sale volume ford dealers) and did not come close the the price that Mullinax offered me. 5 stars from me. Furthermore, ask for Ryan Ortiz, he is by far the best salesman I have ever come across.
als51
8 de abr. de 2013
I have been buying cars from a Mullinax dealership for over 20 yrs. They have always been very honest and helpful and very professional.
Ronald and Julie Kent
17 de feb. de 2013
By the looks of this company you'd think they would not sell a truck that the Air Bags did not work. I purchased a used 2003 Ford F 150 with there 150 check point inspection we were told. and They lied. Our daughter was in a rear end accident, (Her fault) and the air bags did not deploy. She hit the other auto at a good rate of speed. (The jeep stopped in the middle of the road) at an on ramp to a hwy. The truck was claimed a total loss. Do Not Buy a Vehicle from this dealership. We will never buy one from Jerry Mullinax again. After future research it was discovered that there a spin off of a bankrupt company. No wonder they sell substandard cars and trucks.
jackson
28 de abr. de 2011
I have a 2010 Flex with 30,000 on it already and needed to get that maintenace sevice done. They got me in and out quickly and was happy they did not try to sell me stuff I did not need. I asked them if my battery was still good and they said it was "yellow" meaning i could get more from it. I'll get it replaced next time. I am happy they were honest with me not telling me I need it today!
Happy Joe
15 de abr. de 2011
Great experience with the purchase of my F-150. my salesman did all the paperwork himself and I was in and out in no time.
Flexy
15 de abr. de 2011
I purchased my Flex from their sister store Mullinax Ford in Kissimmee. And I get my Flex serviced at both locations and I am extremely pleased with their knowledge and committment to the Ford brand. This is my first ford and i just love it.
Además, Mullinax Ford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Mullinax Ford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Mullinax Ford es definitivamente el mejor lugar para comprar autos usados en línea.