Used Cars for Sale at Molle Toyota in Kansas City, MO
617 millas lejos de Usted!
Molle Toyota de Kansas City le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , Molle Toyota es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por Molle Toyota para obtener el auto asequible que sea adecuado para usted.
Localización: 601 W 103rd St, Kansas City, MO 64114
Teléfono: (816) 942-5200
Tiempo laboral: 06:30 - 19:00 Abierto ahora
Distribuidor de contacto
Autos usados por Molle Toyota
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Molle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesMolle Toyota
Distribuidor autorizado por el EpicVIN
64114, Kansas City MO
Comprobar detallesAdemás, Molle Toyota of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Molle Toyota. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Molle Toyota es definitivamente el mejor lugar para comprar autos usados en línea.
Jermia Lewis
29 de abr. de 2021
I brought my work truck in with a reoccurring brake issue worked on by a fleet management shop whom did not fix the issue. My service writer Jason was very understanding of my situation and very eager to fix this issue in a timely manner. I received a call from Jason at about 4:30pm shortly after leaving the dealership and was informed the extent of the repair and he asked if if the next morning was acceptable for pick up. I was astounded how fast the repair was, and later found out my amazing mechanic Jeremy came in the next morning on his day off to make sure the repairs were perfectly completed. Absolutely amazing customer service, service technician skill and dedication. Best service ever. Highly recommend.
Dewey Woodall
24 de sep. de 2020
Prompt welcome at service entrance, thorough explanation of what was to be done for the maintenance interval, comfortable wait area while 20,000 mile service performed. Toyota Care plan covered cost. Avalon returned without any evidence of soiling due to footprints. In short, friendly, efficient, and capable service work. Jason in service always most helpful and pleasant to work with. Always upbeat and considerate oof his customers. Definitely recommend Molle.
Debby Flores
25 de sep. de 2020
Been driving and buying Toyota for as long as I can remember. You always take good care of me and my vehicles. Had service done on my Camry and made a plan to have more work done. Just had new front brakes installed. I’ve been very happy doing business here for at least 25 years. You are dependable, professional and very accommodating! Thank you!
Cayleigh Myers
30 de jul. de 2021
By far the most painless experience I've ever had at a dealership. My Salesman, Ismael, was not only extremely kind and informative, but went absolutely above and beyond with his customer service. The day my car arrived, he sent me a video showing me it had arrived safe, and he kept me in the loop the entire process while I was waiting for my vehicle to arrive. When I came in to pick the car up, he was dealing with 3 other customers absolutely seamlessly. He was able to fit us all in with a cheery attitude and without making us wait around or feel neglected in any way. We only spent about 2 hours at the dealership, in which time we did all of our paperwork, Ismael taught me how to use all the special features in my new car, and the financial manager handled our bank loan for us. I wish I knew his name, but he was also extremely quick, kind and pleasant to work with. To be 100% transparent, Ismael did ask me to leave a review, but I was more than happy to do so! All parts that are added to these vehicles after arriving to the dealer were added, sometimes small things are overlooked, so I'd have to say I would feel comfortable servicing with Molle as well. Overall, a very painless experience; I'm very happy I chose Molle Toyota.
Jennifer Cerda
24 de sep. de 2021
I made an appointment, my car was taken in right away, and I only needed a tire rotation but my advisor went ahead and had the oil changed as well as rotation to utilize my soon to be expired Toyota care services so next time I should only need and pay for a tire rotation. He didn’t have to save me money by doing this service ahead and I certainly didn’t expect it but I am sincerely grateful for his thoughtfulness! My receipt says Jeremiah Beach so thank you very much for the exceptional customer service!
Weez101
29 de nov. de 2016
I was shopping for a particular truck. Moly had the truck I was looking for at a better price than I could find anywhere else. Overall great buying experience knowledgeable informed sales people and financed ultimately less than I had planned on great dealership and I would definitely recommend them to someone else looking for a great price on a Toyota Tacoma
mm88
29 de nov. de 2016
I came to check on a truck trade and ended up leaving the dealership with a truck and 3 cars. Needless to say it was a satisfying experience and I really appreciate the professionalism by my salesman David Marshall. I bought my wife a car and leased my daughter a Corolla, convinced my dad to go get a car as well. Total of 4!!! Thanks!
Lfrowner
20 de nov. de 2016
Unfortunately I had a total loss on my Toyota Camry and Anthony Gooden was there to help me out. I fell in love with my new Avalon as soon as I seen it! He made my car buying experience smooth & pleasant. He turned my tragedy into triumph! Lol! Will definitely use this dealership again.
COZBJ
18 de nov. de 2016
Had the best experience with Mary Witt at Molle Toyota, she knows her job! Didn't rush me, talked me through the process, very professional!
CarolBlackwell
4 de nov. de 2016
I am very pleased to leave this review of Clayton Bailey of Molle Toyota. He assisted me in locating a new 2016 Prius. I did not feel pressured at any time and really appreciated the excellent service. I felt he truly knew his product. There was almost nothing I wanted to know about the car that he did not have knowledge. I also valued the service and information from Bill Herder the Finance Manager. I did not need financing but his service policy knowledge was helpful and his pleasant manner was much appreciated. Carol Blackwell
GREATBUY
24 de oct. de 2016
After three visits to other dealerships, I was dreading to visit another. I was elated when Molle answered all of my questions/concerns and were professional to deal with! I would recommend Molle Toyota dealership to all who need a great car buying experience! Thank you Molle Toyota!
ppp
18 de oct. de 2016
Clayton Bailey, the sales person, is friendly and professional. Overall service was great and different options were presented for my decision making on which to purchase..
HappyOwner
15 de oct. de 2016
Husband and I purchased a Camry in January 2014 and have followed up with regular 6 month maintenance visits.. Sales person was very helpful, friendly and professional. He was paying attention to others looking at the same car and helped us get the offer in just before another couple came over to see about buying it. The dealership offered a new car orientation that recent owners were invited to attend where we could learn about all the features, ask questions, and win door prizes. Service center has always been exceptional. Staff members are friendly, professional, knowledgeable, helpful. The car has always been ready within the specified time frame, if not earlier than stated. I even renewed my maintenance contract, something we've never done before, just because it made sense in order to continue the great service I've had. My late husband would be very pleased how well the car has worked out for me and the high level of service I've experienced.
Scot S.
13 de oct. de 2016
I've bought my last three trucks at molle Toyota and worked with Bob each time. This is a classy dealership and in my opinion Bob is their best. He is extremely knowledgeable about any vehicle any year. He is no pressure. You can take all the time you want and when you decide what the perfect truck is for you he makes the rest of the process very easy. Great communication during prep and delivery. Bob has fun selling trucks because he enjoys getting to know the people throughout the process. Thanks for all your help over the years and thank you for serving your country.
Scot S.
13 de oct. de 2016
I have been doing business with Molle for several years. I always work with Bob Field because he is amazing at what he does. He is extremely knowledgeable and a pleasure to be around. I would tell anyone who is looking to purchase a vehicle to definitely ask for him when you walk in the door. You will be glad you did. Paul Riggen will treat you very fair on price and find you exactly what you're looking for and Bill Herder will get you through all the financing paperwork very quickly. They just make it so easy I would never even consider going anywhere else. Thanks!
Terri
1 de oct. de 2016
We started in the service department with Don, who was absolutely the most helpful person I've met in the auto industry. When we decided to purchase a new car instead of fixing our previous one, we had an incredible experience from Alex, our sales rep, to Jason, the sales manager and Bill in financing. We can't say thank you enough for your help!!!
corolla
1 de oct. de 2016
The minute I drove my toyota corolla into the service department i knew it was going to be a good experience. Everyone is very professional and friendly. Angie went above and beyond serving my every needs and questions that i had. This was the best experience I have ever had with a service department. I highly recommend using this dealership for all your service needs!
Macpark15
25 de sep. de 2016
This was my first time to Molle Toyota. As I arrived I was greeted by a man named Mr. O'Grady he made buying my new Tacoma effortless. He was very well informed, very well-mannered and I can't express what a joy it was working with him. If you are interested in a Toyota truck, I recommend you look up Mr O'Grady he will take care of you with respect.
thefin
13 de sep. de 2016
-Once upon a time I sold cars. I know a lot about cars and what goes on at car dealerships. I can pick up a consumer report and in 10 minutes know more about product lines than most salesmen-shameful state of affairs these days-My car (13' Camry) was recently totaled in a hit and run-I research the Camry and the Avalon ad nauseum-When I was ready to purchase I searched all of Kansas City back and forth many times over-I called Molle (for the first time ever) and told them I would like a salesman that 'might' know more about the cars he is selling than I do, and that is over the age of 40 (sorry kids-total age discrimination as I am younger than 40). I want the 'point man' (and so do you whether you know it or not)-I got him, he is David Marshall-I know what I am doing and so did he. We made one price 'adjustment' and shook hands. Done-Knowledgeable, educated, quick-Purchased and out the door in two hours*Do not play the back and forth game sales manager game with the 'pawns' who know more about Twitter than Trim Levels. Go see David and get it done. They put the trust in him to get deals done on his own. First time dealing with Molle period and it was a good experience.
Keith Still
9 de sep. de 2016
I am so happy with my new Toyota Tacoma and working with Phil McGan was great. From the very start I did not feel pressured to make a decision. Feel that Phil was very informed about the vehicles and he made us feel comfortable about the decision we made. Looking forward to enjoying our vehicle for many years to come.
ageno0812
22 de ago. de 2016
I personally worked with Bob Field, who was awesome. He took the time to get to know me and what kind of vehicle I wanted. He never pushed me to spend more or go bigger, he always let me choose the next step in the process.
Melissa B
21 de ago. de 2016
We were lucky to have Clayton Bailey and Darren Richards help us with our purchase of a Toyota Highlander. They were both incredible. You can't ask for much more than honest, personable people when buying a new vehicle. Thank you!
AuntieCheryl
20 de ago. de 2016
Molle,Toyota has the best most honest Service Department I'be ever encountered. I am never disappointed. I highly recommend them! Very pleasant to work with. Great employees!
PB 16
16 de ago. de 2016
Pete was straight forward, prepared and helpful. I ended up not buying the car I test drove, but it was due to the car/ not the dealership.
alvarado91
10 de ago. de 2016
Having sold cars before I make a pretty tough customer, that being said I'm glad I ran into Dave. Super cool dude I had more fun working with him than I did when I sold cars myself! He heard me out, worked me a decent deal & made sure I was set before I left.Thanks for being you brother! ~Alex
Betsy M.
9 de ago. de 2016
I've owned a few Toyota's that I purchased at Molle Toyota and highly recommend them. I recently worked with Rick, Anthony and JR to lease a vehicle. They got me a great deal and the paperwork was painless. They were all very professional, knowledgeable and friendly.
Sean
5 de ago. de 2016
We just bought a new 2016 Rav4 Hybrid from Clayton at Molle. The car is great, of course, that's why we bought it, but it really helped that Clayton made the process so easy. It was not at all stressful and we got a great deal!
mitchmagillicuddy
29 de jul. de 2016
I've been going to Molle Toyota for a couple of years now. Their service, timeliness, and professionalism is great!! I have also purchased a car from the...great experience.
B&A
27 de jul. de 2016
A professional and comfortable low key approach to car buying. Our salesman Bob Ford was focused from the beginning on what we wanted. He listened carefully and was able to answer all our questions.
Cindy and David Guo
19 de jul. de 2016
Beth and Gary Huang played good team work and provided you everything you want to know, more important, and what you need to know so that you can make a smarter choice among those dealers' quotes. We are so glad that we finally bought our new Camry XSE from Molle with the outstanding help by Gary Huang and Beth Andrew ! We are definitely going to recommend Molle to our friends whom want to get a new car.
PM in Jo Co Ks
10 de jul. de 2016
I highly recommend Molle Toyota and sales rep Clayton Bailey. Clayton not only fully explained the features of the new Toyota I purchased, he was able to answer all questions and even knew how the features of the new car compared to the features of my much older car. No high pressure. Very professional. My best car buying experience ever. Also, my new 2016 Corolla LE Plus is fantastic. Many features I would expect only in a much higher priced car. They have much improved the interior over a model I looked at a few years ago. Very elegant.
siennalover
7 de jul. de 2016
This was my 4th Toyota that I have purchased from Molle Toyota. I always have been very satisfied with the service and knowledge of the salesman. Tony Lipari was no exception, he was very helpful in helping us select our new Sienna. I would highly recommend Molle Toyota and Tony.
GM & MD Williamson
5 de jul. de 2016
Our salesman, Clayton Bailey, was professional and able to answer all of our questions before, during and after the test drive. The pricing was very straight forward, as wall the explanation for our trade-in vehicle. We were encourages to look at all of the colors available before deciding on which color to choose. The paperwork was ready for us to sign when we came back the next morning to get our vehicle and give them the trade-in. They even searched lenders to find us the best possible interest rate, based on the terms we wanted. We feel very confident with our new Prius and the service we will be receiving while we own this vehicle. Also, the facilities at the dealership were very comfortable and clean, even the service area.
Retired and ready to travel
5 de jul. de 2016
We went to look at new cars and try them on (my husband is a large man) and it is difficult to him to fit into some cars on the driver's side. The selection of vehicles was great as was the sales person, Clayton Bailey. We were allowed to take our time with no pressure to hurry or buy. Because of this we decided to purchase before we left and took care of the information process that day. We only had to make one trip back to sign the final documents and get the vehicle. Extra care was taken to insure that we knew all about our new car and how to operate it. A very pleasant experience and when we are in the market for another vehicle will go back to this dealer.
Robert
2 de jul. de 2016
They are up front no pressure. I have many cars in the past and they are on the top of the list!!
DC in KC
2 de jul. de 2016
For such a large dealership, it was surprisingly pleasant to have nothing but a positive experience. Our immediate purchase of the new car had not been the intention of the visit. But the sales presentation and combined staff listened well to our interests and had just the right fit, and all with the most affordable incentive package to fit our budget. None of it was a pressured approach.
Markus
28 de jun. de 2016
Bob Field is a truly exceptional sales person. I've bought over 50 cars in my life, and my experience with Molle Toyota in general, and Bob Field in particular, was something I would rate at the very top of my rather long list of dealer encounters. I'll be a customer for life from now on.
Manar
28 de jun. de 2016
I wanted to buy a car ASAP as I was about to start my new job and was not sure what to get or how long will it take. Anthony Gooden is the best certified consultant I have ever seen. He explained everything in details, made arrangements to get my car in the color I wanted (which was not easy to find) in 1 day! Then I wanted to upgrade my car, and still he exceeded my expectations and made it EXTREMELY EASY and I should have my new car in 2 days- while keeping the old one till then. The work load is really high in there but still he manages to maintain his calm and make you feel like the "special customer." He is professional, active, calm, and gets the job done ASAP, you will even feel like he is the only one working there. My advice, just ask for Anthony Gooden :)
Mariel
27 de jun. de 2016
I don't really write reviews but with my recent experience with Molle Toyota, I felt I have too. I am really new in Kansas City MO, well in US to be exact. Few weeks before moved here I contacted Molle Toyota. Mr. Gregory Zilm (internet advisor) who really helped me and went out of his way to find ways to know the process. When I visited their showroom, he introduced me to Toyota Consultant, Mr. Randy Stendebach who is absolutely amazing. He really makes the process so easy eventhough my situation is very uncommon. He guided me on every step of the application and tirelessly answered my questions. I never felt that I was in a car showroom where sales people are trying to sell and push you buy a car that is not what you really like or suited for you just to have sales. Amazing customer service.
Holly123
25 de jun. de 2016
Bob field is very easy to work with and is not your typical salesman. Doesn't push you into making fast decisions. We used the Costco car buying program. Easy and hassle free negotiation.
Gerard S
21 de jun. de 2016
The team at Molle was well-trained and answered all of our questions and car-buying. They even stayed open 15 minutes past closing so my wife and I could see a car that we were interested in. Be sure to ask for Anthony Gooden. He was wonderful.
Jim Siress
18 de jun. de 2016
Loved the no-pressure approach , clearly explaining new/used car options..
MikeS_51
18 de jun. de 2016
This is my 6th Toyota in 5 years and all from Molle Toyota. I have never had a bad experience at Molle and the sales and management team do all they can to get you in the vehicle you want at the best price. These guys are very polite, professional and accommodating. It's what keeps me going back to Toyota year after year, and of course their great cars!
baldy81
18 de jun. de 2016
I appreciate the no-pressure approach to purchasing a new Prius. Ryan Carey explained clearly the pros and cons of a new vs used car. His remarkable patience with two senior citizens was remarkable.
Sri Sundar
4 de jun. de 2016
Went through Costco Auto. The Dealership honored the Costco price and were flexible with my requirements. The Sales person explained the options and gave details of the Toyota services. Please speak with Roger Garner
Mohamed b.
29 de may. de 2016
Steve Hinicky, made clames that Molle is able to be "much more competitive" than Hendricks Toyota to make me stop a deal that was almost signed. It was late and so I asked Steve if it will be okay for them to stay late if I went to him that close to closing time. Steve told me that it will be no problem and that I should make my way to Molle as fast as I could. After getting to Molle the offer that was available over the phone was no longer available and they were not close to the offer that Hendricks was offering. Steve kept saying it's time to go home even though over the phone it was "no problem". So he lied to steal a sale from Hendricks but than it was time to go home so he didn't even try to make a deal.The above rating is only for the sales team and that particular sales rep.If you were only looking to get some work done on your car. I would give the service department 5 stars.
Mary Grace
25 de may. de 2016
I got my best price and the features I wanted in a Certified Used RAV4 at Molle Toyota on May 19, 2016. I had been to two other dealerships, Molle was my third. At my first two dealerships, I test drove ONLY NEW vehicles. The sticker prices were higher than what I could afford and I was unsure of whether or not to use my car, as a trade-in. I hadn't decided exactly what Vehicle I wanted, not just Toyotas. In pursuing vehicles at Dealerships, on-line, and then going to each dealership, I went to Molle Toyota on 103rd and State Line, KC, MO. CLAYTON BAILEY, sales representative, greeted me and we talked about what kind of vehicles I had only test driven and what I had narrowed my search towards. I told him my confusion on sizes, new and used, but that I was leaning towards a RAV4 and because of the cost of new vehicles, maybe a Certified Used RAV4. Clayton Bailey, a Veteran of the Afghanistan War, a Marine, and myself, being a Veteran, were able to talk easily about a vehicle and costs. To make a long story short, we walked over to where the Certified Used RAV4s were located on their lot and I happened to see one I liked immediately with its look, sporty, and color, an unusual green. Then, the price. Well, okay, I took it for a test drive. With my trade-in, it turned out to be a great deal, all around. I recommend going to Molle Toyota. Their Sales Manager, John Sanson, and Financial Services Manager, Bill Herder, all made my experience less painful with a price and payment process that I could manage. I am grateful to CLAYTON BAILEY for his patience in listening to the details of what I wanted in a vehicle and its price, most of all. I recommend this dealership, and those I mentioned to work with you on your new or used vehicle. You will be pleased. I am. mgb.
Marygrace
25 de may. de 2016
I had been to a few other dealerships, then decided to go to Molle Toyota to test drive a Used RAV4. I hadn't seen a car I liked. I believe I was fortunate to have CLAYTON BAILEY, as my Sales Representative, at Molle. He introduced himself and asked what I was looking for in a vehicle. In talking with Clayton Bailey, I learned he had served in Afghanistan, as a Marine. I am a Veteran. We talked and walked towards where the Used RAV4 Toyotas were located. Clayton Bailey answered all my questions, immediately. He knew the RAV4 well, in fact all the vehicles, as I was asking about the various cars. I saw a Certified Used RAV4 that looked sporty, the right color and I wanted to test drive it, because I had already learned that it had the features I wanted in a vehicle. Clayton Bailey was professional, kind, patient, throughout the entire time. I decided to get the RAV4. You will find your search the BEST in working directly with Clayton Bailey. Ask for him. You will be happy you did. mgb.
charlesc23499
17 de may. de 2016
all the guys involved and it felt like the whole team which i appreciated. Jason, rodney rick, cameron and finance manager(darren richards) were all great and had me in and out of there fast, even with my less then stellar credit and being a bit upside down in my high mileage vehicle. i could really tell everyone their cared about me as a customer and will be back again.
Sandy the real estate agent
11 de may. de 2016
I found the car I wanted at the price I wanted. I loved the 4 years of maintenance that was added in for all in stock vehicles! The salesman Clayton Bailey did a great job if explIning all of the buttons and Bluetooth which was very important to me. He was very Patient with all of my questions. No one pressured me about buying or any of the additional options. And I was planning to use my bank for financing but they requested tax returns and made it difficult even though I had been a customer there for 15 years and used them for a car loan. The finance department looked at our credit report and I filled out a short form online and I was immediately approved and with a better rate and term than my bank. I felt it was a very good experience!
Very Happy Customer
2 de may. de 2016
I was dreading the car buying experience but Bob Field made it a very pleasant experience- fun even- to lease my new Rav 4.? At no time did I feel pressured. I LOVE my sporty car after 30 years of driving a minivan and it's red too!
bikeman
2 de may. de 2016
We have not bought a vehicle in many years and decided it was time. We researched for about a month and learned I do not like parting with my money as I did when I was younger. We finally narrowed it down to a couple of options and pulled the trigger on a certified used Prius. While the delivery had a bit of a wart (with a small ding being added to the vehicle during detailing) the way Nathan handled the issue is why I am writing this review. The after sale service has been outstanding. Not only was the small ding that happened during detailing fixed to our satisfaction, a couple other issues were taken care of as well. The dealer could have justifiably said "too bad" on the other issues as we discovered them after taking delivery (they were cosmetic). I will happily refer anyone I can to Nathan.
Bob
30 de abr. de 2016
Barb and I rather unexpectedly bought two Camrys through Ryan Carey in three weeks. The discounts were good, we got colors we really liked, and there weren't a bunch of unwanted add-on options. I was embarrassed to find out that Ryan came in on his day off yesterday morning to complete our second deal, I'd have postponed things had I known, but he didn't complain. He's been nothing but helpful, and is arranging to get minor scratches fixed. Hendrick Toyota is very close to our home in Merriam, but we now prefer doing our purchases with Molle. If only I could talk my wife into letting me trade in my 2012 Prius for one of the cool 2016 Priuses! That's asking too much, I'm afraid!
Kenny
25 de abr. de 2016
Awesome! From start to finish. I will be buying another vehicle from Molle in the future. Thanks to everyone at Molle
Jill22
12 de abr. de 2016
I just moved to KC from California and Mary helped my dad and I pick out the best car to lease while I am living here. She was so helpful and the experience was so much smoother than I had expected when planning to lease my first car. Mary picked us up from my new apartment and took us to the dealership, and I was able to drive back in my new car! I was so glad that she was one of the first people I met during my move to KC!
Ben and Jen T
10 de abr. de 2016
Gary was our salesman. From the moment we arrived there, he made us feel comfortable . We got there 45 min before their closing on a Saturday evening and he took the time to go through the entire experience . Great price, great customer service and great sales and finance manager. Thank you for taking the headache out of buying a new car.Ben and Jennifer T.
sunski2
7 de abr. de 2016
We bought our Camry new in 2005 and have taken it to Molle for all its service. It's still like-new, still good gas mileage, has never left us stranded, and is the most dependable and comfortable car we've owned. The service is reasonably prices, always with specials, great mechanics, and keeps us coming back. Thanks, Molle!!
Butter09
6 de abr. de 2016
I went into Molle looking to lease or buy. I was provided multiple options, in a timely and efficient manner. We found the right lease for my budget, and I'm very satisfied the car I drove off with that day.
asukale
1 de abr. de 2016
Molle Toyota has always been a great service provider for me, as well as a dealership that you can buy an affordable car from easily. I would strongly recommend them to anyone.
jay
27 de mar. de 2016
My 1994 toyota pickup was leaking fluid from shifter. When they opened the shifter, green slime was found. The technicians discovered a green plastic washer had dissolved with the grease lubricant. Molle had the part and made the repair! Thanks.
Ellaj21
24 de mar. de 2016
I have leased two cars from the team at Molle Toyota. They have been an incredible dealership through both experiences. Not only do they do their best to work with your financial needs, but they are overall friendly and make you feel like a valued customer. I have been to other dealerships in town and view Molle as the top.
baby123
19 de mar. de 2016
Great group of professionals at Molle Toyota made our new car buying experience exceptional! They were honest, knowledgeable and very pleasant to work with. It was truly a wonderful experience!
Julie
18 de mar. de 2016
I've always taken my cars for servicing to Molle Toyota and have always been satisfied with their service, I especially appreciate the free 21 point checks that come with it. Steven Oliver in Service made this visit particularly less nerve wrecking for my me. He took the time to prioritize in detail the needed pending services for me and I appreciated his patience throughout the day.
Darby
9 de mar. de 2016
Ryan Carey at Molle Toyota was great to work with in buying my 2016 Prius. He was a no pressure salesmen and very helpful when I had a question. He took the time upon delivery to go over all the features. Molle knows how to treat their customers. Molle doesn't try to put useless add ons at the dealership to jack up the price like some dealerships do. Quality dealership and highly recommended.
Darby
9 de mar. de 2016
Ryan Carey at Molle Toyota was great to work with in buying my 2016 Prius. He was a no pressure salesmen and very helpful when I had a question. He took the time upon delivery to go over all the features. Molle knows how to treat their customers. Molle doesn't try to put useless add ons at the dealership to jack up the price like some dealerships do. A great no pressure no gimmicks dealership. Quality dealership and highly recommended.
Jerry
6 de mar. de 2016
Ryan is knowledgeable, patient and exacting. He answered all our initial questions and responded expeditiously to additional questions. Ryan is thorough and pleasant to work with. After our new car purchase, Ryan spent over an hour making certain we understood all the features (especially new electronic features) in our new vehicle. I recommend this Molle Toyota Dealership to all my friends not only because of our great experience in working with Ryan in purchasing our new car but also because of our previously satisfying experiences with the Molle Service Department.
Mesarav4
1 de mar. de 2016
Great family owned business and top notch employees! I will always use Molle Toyota for purchase and service. Shawn in used cars was very patient with us and gave us a fair price for our trade. Love Toyota brand and Molle Toyota.
Randy
28 de feb. de 2016
We have been Molle customers forever but there service and quality of the Toyota vehicles never stop amazing us. We love our new Rav and will get our next vehicle at Molle.
wildcatfan
25 de feb. de 2016
We have now purchased two new and two used vehicles at Molle. We have never had an unpleasant experience. Anthony was our salesperson and was great. Whenever we've taken vehicles in for service we have been treated fairly We have never felt pressured from either sales or service. Molle is always or first choice when purchasing or servicing a Toyota.
Joe_M_of_Leawood
20 de feb. de 2016
I have never had a disappointing experience at Molle. My 2005 Camry has about 113,000 miles and still in pretty good shape. I am a firm believer in regular factory maintenance as suggested by Toyota. Each time I take my car in for service it has been a positive experience. My service writer/tech was Joe Hill and he took good care of me, right from the start. I will be sure and ask for him my next visit. Molle seems to have a great knack for hiring good people...especially those who interact with the cusomter.
Art Historian
9 de feb. de 2016
I've been using Molle Toyota since 1988 and I have never been disappointed. Most recently I bought a 2016 Camry. The whole process was seamless, pleasant, and fair. I couldn't be happier with my new car or with all the good service I got.
Gilfish
7 de feb. de 2016
I really liked dealing with Ray our sales guy. He is really easy going and pleasant to work with and seems extremely honest. Very knowledgeable about all of the cars - even though he works mostly in the trucks department. The buying (leasing) process was quick and painless. They didn't push me to purchase anything extra like protection plans. The administration fee was the lowest of any of the dealers I visited. The facilities were nice. I had a few granola bars while I was there :). Though I only gave them 4 stars because other dealerships have nicer amenities (sandwiches, good coffee, etc.).
Elizabeth
7 de feb. de 2016
My sales professional was David Marshall. And his professionalism is over the top. It is what gets the job done. He listens to what you want, and gets you as close to it as possible if not in it! He is extremely sincere and genuine. David makes you feel like you are his most important customer at all times! The transactions are extremely smooth and painless, lol My experience was so impressive, David was able to sell another vehicle to my daughter-in-law the very next day! Hope he is with Molle for a very long time, to assist with my car buying needs of the future! I give Molle five stars out of five, because of this professional!!!!
emmab
2 de feb. de 2016
I had a wonderful experience at this Toyota. I found a good price and they had lots of options for me to choose from.
Hopper
2 de feb. de 2016
Worked out the deal on a 2014 Toyota FJ Cruiser via e-mail & phone calls. Very competitive price for the FJ and my trade-in. Whole purchase & paperwork process took less than an hour. Very pleased with the service, buying experience. Would definitely recommend these guys.
Mari
30 de ene. de 2016
I've been a customer for many years. They've always been fair and professional. I've recommended Molle to many people. I went in for service and looked around at the floor models. A salesman very generously visited with me even though I told him I will not be in the market for a new car for at least a year.
happybuyer
22 de ene. de 2016
We have purchased or leased all of our cars from Molle for last 15+ years and it is always a great process. Service department is top notch as well which means a lot beyond the car buying experience.
Dennis L
14 de ene. de 2016
Thank you to the team at Molle for making this the most pleasant and easiest car buying experience i have ever had. I am living out of state and worked with the internet department for the whole buying process. Paul and Beth did a great job working with myself and my wife who is local. We negotiated the deal and signed for the car in about a week. The Costco Buying Program ensured we got a great deal and the Molle team provided exceptional service. My wife experienced little impact on her time and they were respectful of our needs and wishes. Thank you again!
Two-Timer
12 de ene. de 2016
This is the 2nd car I have purchased from Molle and the salesman Phil McGan has been a great help. He is backed up by pleasant personnel handling closing procedures.
Tundra#2
10 de ene. de 2016
Purchased USED from this MOLLE several years ago.We have worked with Nathan on another occassion while in the market for another vehicle. Even though we did not purchase at that time... Nathan immediately recognized us this time when we walked in (early Dec 2015) and remembered some of our background. Nathan is great to work with. He worked with his manager to get the deal sealed and "in the end went the extra step(s) to ensure we were completely satisfied upon final Delivery". Along with both Nathan & JR's Customer Service/Satisfaction... we'll be back.
smitty2016
9 de ene. de 2016
Our salesman Clayton Bailey was prompt, thorough, and extremely pleasant for the entire sales process. The whole car buying process took just under 2 hours and at no time did we feel rushed or pushed to do anything. It was one of the best sales experiences we've ever had! In addition, the Scion we purchased is a fantastic car- we love it! Highly recommend this business.
Happy New Highlander owner
7 de ene. de 2016
Trevor Rounds was the salesperson at Molle Toyota that sold us our new Highlander. He was calm and not pushy which made our buying experience pleasant. He answered all of our questions and even asked if we had any other questions that we could always call him. I really liked how through he was in going through all the features in our highlander and even helped us set up the voice recognition with our Bluetooth on our cell phones.
Mehran
5 de ene. de 2016
David Marshall is a very nice salesman. Knowledgable, friendly, sociable, easy to work with, and I didn't have to haggle with him because he beat another dealer's price. So I was certain I got a good deal on my new Toyota. Make sure you ask for David Marshall when you go to Molle Toyota.
Kansas Mike
30 de dic. de 2015
Greg answered my internet inquiry quickly and gave us helpful directions. Trevor Rounds met us at the door of the truck dept. He was upbeat and knowledgeable about the vehicle we purchased. He even laughed at some of my bad "One Liners" during our test drive. Thanks Trevor! Several people pitched in that day Tony, Paul, James and Bob all made our buying experience with Molle Toyota the best ever! We will return for our next purchase!
josh1
21 de dic. de 2015
Worked with David. Great experience! Highly recommend Molle Toyota. Second car I have bought from Molle. Love their service as well. If you are shopping for a Toyota, head to Molle and ask for David.
Adkcmo
18 de dic. de 2015
I had the best car buying experience of my entire life. Had been car shopping for long time till I found David Marshall at Molle toyota in KC. He got me the best deal there was
Happy_Lucille
12 de dic. de 2015
No pressure, patient, knowledgeable and listened to my needs!! This guy worked for 2 days to get me approved and the best payment. He is a class act. He is the kindest person I've ever seen as a salesman.
dan
11 de dic. de 2015
When i entered Molle Toyota i wanted a new Prius V and knew exactly the color and features that i was willing to buy. Don Walston went online and diverted the exact car into their inventory, priced it to me and gave me a trade in quote all of which was very competitive and i completed the deal in about 45 minutes with exactly the car i wanted. Another dealer had kept me in their dealership for 3 plus hours and even then didn't give me the car or price i wanted.
sheri46
9 de dic. de 2015
I worked with David Marshall. He made my car buying experience very easy. He went over all the options in my new car and explained everything thoroughly.
asukale
8 de dic. de 2015
Molle Toyota has surpassed my expectations of what a dealership should be. I bought my 2014 Toyota Prius from them, their sales person, Juan, was very knowledgeable and courteous. All my service has been done by this dealership since then. All their work is exceptional and their service reps and mechanics do excellent work. It is always an enjoyable experience getting my service done. This was not true in the past when I went to other dealerships. I don't mind driving out of my way to give my business to Molle Toyota, I actually drive 64 miles round trip for their expertise and service. Thanks Molle Toyota!!
cpayne
1 de dic. de 2015
After getting the runaround with several other Toyota dealerships in trying to locate a new Tacoma in the color and options I wanted I was able to purchase a 2016 Tacoma at a price I could live with and the correct color. Even though I had to travel over 200 miles to their dealership on a Saturday they made the whole experience and trip worth it. Salesman Ed was super to work with and his follow up was great.
Keith H
30 de nov. de 2015
Friendly, knowledgeable staff with no pressure. Took the time with my wife and I and test drove several cars. Very upfront in pricing and add fees.
Keith H
30 de nov. de 2015
My wife and I were looking for a newer SUV since hers is 12 years old, still in great working order but it was time for a change. I searched on the web for various SUVs looking at safety, size, bang for dollar. Then I took my web knowledge to the dealerships were I saw the certified used cars and was not happy. Either I did not like the car or was good with the car and not like / afford the price. Most of the dealers wanted me to lease and up sell but I was fairly specific by telling them our needs and price point. Then I came across Costco and Molle. I called Costco's auto buying program who put me in touch with Beth Andrew, we spoke several time so I came in and was introduced to Clayton Bailey. Clayton took the time with my wife and I (about 4 hrs on a Friday) to test drive several cars, review options and go over pricing line by line. He took time to listen to our needs and wants and worked from there. After all of that we found the car. The options, color inside and out but just needed to work out cost. This is were Rodney came in. Now Costco pricing did most of the work however, Rodney worked with me on my trade in and some options. He also took the time to know my wife and I. Our needs and worked in our behalf not just to make a buck for the dealership. I purchased a 2016 Highlander the following day feeling good. Thank you Molle Toyota and your team of professionals. I will be back for service and who knows maybe a new car for me.
cpayne
22 de nov. de 2015
Desperate because I sold my daily driver and was driving my sons borrowed car I did a total research of every dealership in Missouri and Illinois in trying to locate a new Tacoma. So many times I was told when I contacted the other dealers on what I was looking for everything went great up until I gave them my credit information then they told me they would locate one for me. LOCATE ONE?I was under the indication that they had it on their lot.?? Even though their active inventory list on the internet said they had it in stock they lied. That was to only get me to call and for them to get my contact information. After many harassing calls from the other dealers. I started calling dealers and asking first WHAT DO HOU HAVE ON YOUR LOT AS TO TACOMAS?. I was able to reach Ed at Molle. The other dealers tried leading me onto black ones with gaudy red interiors and red ones with butterscotch interiors. Not exactly what I told them I was looking for. Yes, Even though Molle was over 200 miles away from my home just because the salesman, Ed Garvin came across as being sincere in my plight, reliable for calls back and helpful in my request to locate a new Tacoma. He helped me to purchase a nice 2016 Tacoma from his existing inventory. He sent me pictures and I agreed to purchase as soon as I could get there.Great job Ed.Thanks for the great service.
Pam
16 de nov. de 2015
I have not purchased a new car for 16 years, so I was very nervous about such a large decision. David Marshall walked me through the process so easily. He was knowledgeable, patient, and by no means attempted to pressure me into the purchase. I truly believe he just wanted me to be happy with my purchase, and I am! Bill Herder was also very helpful in explaining insurance products, and once again, no pressure was involved.
Montie1824
16 de nov. de 2015
Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!! :)
Jeff H
12 de nov. de 2015
I received a great deal and was treated with respect and courtesy! I dealt with a number of other dealers during my car buying process and Molle was in a class of its own so far above the others. Greg Zilm was friendly and extremely knowledgeable. We made the deal over the phone and everything was as promised when I got to the facility.
Offroader
8 de nov. de 2015
I've shopped at Molle Toyota two times over the past few years. Recently, I wanted to trade a previously used vehicle to one that I've been eyeing for quite a while. Although my credit wasn't all that great, they ended up pulling through for me and finding me the best deal I could have hoped for. They seem to appreciate repeat customers and I would be happy to go back to them again.
Nay Happy, Me Happy
7 de nov. de 2015
We looked around at different dealerships for a new SUV for my wife. Many makes, many models, front wheel, four wheel, all wheel drive.....etc... We finally decided on the RAV4. Now the hunt is on, which dealership to do business with. After test driving and and negotiating with several inexperienced sales people at other dealerships, we ended up going to Molle Toyota. That's where we met Phil McGan. He knew more about this new vehicle than I thought I did. After three weeks of searching for the right one, I was pretty educated or so I thought. Phil was a pleasure to work with and extremely knowledgeable about not just the RAV4, but all the makes and models they had. I won't waste my time looking around next time I go to buy any vehicle. From now on it's Phil getting the first call. Oh and did I mention that Molle Toyota was hands down the best price in the KC metro area.
All_Smiles
6 de nov. de 2015
I've bought at least 20 years in my lifetime but my expirience with David was the best hands down. He was helpful, informative, and honest. Not only did I get the most for my trade in, but I got an amazing deal on my new car. You're cheating yourself if you don't buy your next car from David. Thank you for everything! I absolutely love my vehicle!
DandLP
5 de nov. de 2015
I knew what vehicle I wanted and the features that were important to me. I was greeted by a friendly salesman and the sales manager at Molle Toyota. I was informed about what other options were available on the next higher model but they didn't try to talk me into anything, just straightforward with helpful information. They located the vehicle that I wanted and it was delivered brand new in less than one week - with everything that I had asked for. The facilities were clean and comfortable and even the finance department was very easy to deal with. Car buying is not something that I normally enjoy, but this experience was excellent!
DandLP
5 de nov. de 2015
I knew what vehicle I wanted and the features that were important to me. I was greeted by a friendly salesman and the sales manager at Molle Toyota. I was informed about what other options were available on the next higher model but they didn't try to talk me into anything, just straightforward with helpful information. They located the vehicle that I wanted and it was delivered brand new in less than one week - with everything that I had asked for. The facilities were clean and comfortable and even the finance department was very easy to deal with. Car buying is not something that I normally enjoy, but this experience was excellent!
I love my Rav
3 de nov. de 2015
First, I love Toyota! Second, I love Molle. I have owned a Tercel, Celica, two Camrys, and two Ravs. I have purchased 5 preowned cars from Molle. Two camrys, two Ravs and one Honda Accord for our son to take to college. I live in gardner, Kansas and get all my service at Molle. Honest, friendly, efficient, shuttle service, comfortable waiting area and bagels. Recently I have purchased two vehicles from Nathan Cocker. Super guy, stood by all his promises. We had a couple of issues with the Honda but he was a champ and took care of everything. My newest purchase is a 2013 Rav. Love it and no problems. Nathan is a great ambassador for Molle. He's a keeper!!
SilverBelle
3 de nov. de 2015
David Marshall did a very good job selling the Camry! He's very personable and knows the features of the car really well. This made a big difference to my wife. She felt very comfortable dealing with David. We wouldn't hesitate to refer others to David. He made himself very available by phone and in person. This was most helpful and very appreciative because of our busy work schedules. Good job, David!!
M. Roeske
30 de oct. de 2015
From the first phone call, through the sales process [selecting the right vehicle with the style and accessories we wanted], through the financing process, to vehicle delivery. EVERYONE was DEMONSTRATING what a "10 rating" is... NOT asking for it, or explaining why they thought they deserved it.... MOLLE TOYOTA employees EARNED IT through honesty, quality, and respectful customer consideration. A most pleasurable experience. Thanks to Greg Z., David M., Rick G., Justin C and Sam M. and also to those who worked behind the scenes to ensure that our new car was perfection, inside and out.
Its_a_taco_ma
30 de oct. de 2015
This is the third vehicle that I have bought from Molle Toyota. I go back to Molle because the entire experience is flawless, every time. From the minute I arrive to look at cars to the minute that I drive off in my new car, the Molle sales and support staff are courteous and professional. They show me the choices related to the vehicle I'm looking for and answer questions so I can make an informed decision. I never feel pressured or hurried. I arrived looking for a Prius. I bought a Prius C after Dave showed me the features of all Prius models. I had no doubt that I was making the right choice. The car is everything I hoped it would be and more. The gas savings are amazing. I want to thank Dave Marshall for pointing out the advantages of the Prius C for my personal needs.
MRoeske
30 de oct. de 2015
From the first phone call, through the sales process [selecting the right vehicle with the style and accessories we wanted], through the financing process, to vehicle delivery. EVERYONE was DEMONSTRATING what a "10 rating" is... NOT asking for it, or explaining why they thought they deserved it.... MOLLE TOYOTA employees EARNED IT through honesty, quality, and respectful customer consideration. A most pleasurable experience. Thanks to Greg Z., David M., Rick G., Justin C and Sam M. and also to those who worked behind the scenes to ensure that our new car was perfection, inside and out.
UM_TigerAlum
20 de oct. de 2015
Great dealership and staff. David Marshall was beyond helpful. It was our second stop of the day (after Honda) and it was nice to not be haggled. David knew his product very well and was able to put my family and I in a dependable and more importantly, safe vehicle. When our daughter turns 16 I know what dealership and salesman I will be going to. Thanks Molle and Mr. Marshall!
DanCallahan22
15 de oct. de 2015
It was great to work with everyone at Molle Toyota. They went above and beyond to make sure I was comfortable purchasing my first brand new car. They made sure they answered all of my questions in great detail. They also went out of their way to answer questions I would have never though to ask. I have been to multiple dealerships and the customer service did not come close to the customer service at Molle. I would refer anyone to buy a car at Molle Toyota. I know I will be a life time customer.
Juggernaught
14 de oct. de 2015
We recently purchased a 2005 Bonneville over the internet thru Nathan Coker at Mollie Toyota. We asked Nathan for the best price quote for the car and he responded with a reasonable price without any additional haggling. Since we live in Virginia, we were not able to test drive the car, but relied on Nathan's representation of the car's condition as being factual. We purchased the car and had it shipped to us. When we received the Bonneville, we were pleased with its condition and maintenance.We appreciate working with Nathan and his honest, professional business ethic.Michael & Jeannine Reynolds
unhappycustomer
10 de oct. de 2015
Avoid Molle.Find another Toyota dealer. They kept me in the dealership while supposedly evaluating the condition of my trade-in car. There were no problems, but of course they concocted something about the steering. After spending hours there, was eager to leave, so I accepted their ridiculously low trade-in rebate. They did not accept Visa to pay for the car.Molle has a selling philosophy, not a market.
Cool Gramma
8 de oct. de 2015
Your personnel are outstanding, all of them. But Bob Fields is special, a wonderful salesman, he is very knowledgeable, patient as a saint. He has taken the time to go over every aspect of the cars I am buying. He hangs in there until he knows you totally understand everything he has explained to you. So thank you for the wonderful personnel you have working for you.
RoseK
5 de oct. de 2015
First I would like say how awesome Nathan is. He worked very well with me as I was upfront with him how much I could afford. He was very personable and should continue working in used car sales. I needed a certificated pre owned vehicle and I love it.
JessicaR89
30 de sep. de 2015
By far the BEST service and wonderful people!! They really want what is best for you and I wouldn't go anywhere else! They go out of their way to make your dream car happen! Will be a Molle Toyota buyer for a lifetime!!
Bahh81
26 de sep. de 2015
We have bought several Toyotas from Molle and this last time was by far the best. Our salesman Ron treated my wifi and I like we were part of his family. Ron went over and above to make sure every aspect of thr process went wonderful.
satisfiedcustomer123
18 de sep. de 2015
Juan listened to what I wanted and gave me the options that fit them. Fast and friendly service. I would definitely recommend other to shop here.
Steve
17 de sep. de 2015
I actually purchased my vehicle through a broker in another state but the salesperson who contacted me was very helpful and the price was better than my local dealership.
Bob
5 de sep. de 2015
Phil McCans was excellent to work with and got the job done. John in used cars was fair on my trade. This is my 3rd car purchased at Molle, but my 1st new one. I was treated great and that all you can ask. Justin was excellent to work with, friendly , fast & efficient. R.E.
dkh
1 de sep. de 2015
With Clayton Bailey's professional assistance, I recently purchased a 2014 Toyota RAV LXE. Clayton knows Toyotas. He answered all my questions, explained the differences in models, and was very pleasant to work with. This was our second Toyota purchase from Molle Toyota. We are very impressed with them.
rasherwood
25 de ago. de 2015
I had my 2011 Prius in for sanding and repainting some minor scrapes on the back bumper. The collision service did a wonderful job and they also buffed out some other rough spots on the bumper, as well as tightening down the front bumper which had come slightly loose. They delivered the car on time and it was sparkling inside as well as outside!!
kate1493
12 de ago. de 2015
Had the best experience! Would recommend this dealership to everyone! Tony took really good care of us and got us a great deal! If you are looking for a new Toyota stop by Molle and ask for Tony!
BJW
10 de ago. de 2015
I was visiting in KC from my home in Colorado when my Prius started making a strange noise. I called Molle Toyota Service department, and they asked me to bring it in. They offered shuttle service back to my dad's residence or to the hospital where he was staying. During the 5 or 10 minutes while I was waiting for the shuttle, the service manager Jamie Green took my car out to drive and was back with the diagnosis. I had something stuck on my tire that was causing a rotational noise. Jamie cleaned up the tire and sent me on my way. They said they would not charge me the $62.50 fee for diagnosis. In fact, they didn't charge me anything and even offered to wash my car. Both Jamie and Ben Sulzen, who checked me in that morning, were pleasant and helpful. I really appreciate what they did for me, because I was not looking forward to driving back across Kansas with something wrong with my vehicle...
carguyinks
29 de jul. de 2015
I visited plenty of dealers and dealt with all kinds of BS. From deception, to downright lies. It was a refreshing difference to deal with Dan. He communicated with me timely. He never told me anything except the truth, even if it wasn't exactly what I wanted to hear.
jubb5655
27 de jul. de 2015
We bought a new Tundra this last weekend and had a fantastic experience. Bob and the truck folks took really good care of us and we left with a brand new Tundra Limited. They even had running boards installed while we were at lunch!Bill was also great being fast and taking care to let us know all the options we had. Of course, Dan delivered a great deal.This is our 5th Toyota and Molle took care of us with 4 of them. Tells you something about their great service.If anyone is looking for a new Toyota, call Molle. You will get the same fantastic service as we did.
Cruising 55
21 de jul. de 2015
My wife and I recently bought a certified used car from Molle Toyota and we couldn't be happier. The salesperson the helped us (Terry McCollum) was prompt, courteous, and didn't pressure us at any time throughout the buying experience. We were able to get the car we wanted and trade one of our cars in within the price range we were looking for. If you are in the market for a used car, check out Molle Toyota and ask for Terry McCollum.
llara
20 de jul. de 2015
2 words, Mary Witt! Never have I met someone so REAL. She says she does not sell cars, she helps u buy one and my God that is true! Trust is hard in any place, but in a car dealership? Wow. And on top of that she knows her product! Inside and out. I am not sure how many more cars I will buy in my life, but I am sure when I do again, it will B with Mary. Thank you so much for your help!!
Brian O'L
16 de jul. de 2015
Clayton Bailey had everything I ask of a professional salesman. He provided me the information I needed, answered questions that I had and represented me to Molle Toyota where I leased a car two years ago. I have enjoyed the service department, especially Brian Hodes, on how they have helped me without any hassle. Keep up the great work. Always my best, Brian O'L
Car Buyer
14 de jul. de 2015
Ran into bad luck a few years back. Lost everything my job & home. My credit is pretty bad, Anthony Gooden worked with me & helped me with a car purchase of a 2012 Camry. No money down, just my barely running trade in. If you need or want a new vehicle, just visit Molle and ask for Anthony, he was a pleasure to work with.
Brian2255
14 de jul. de 2015
Clayton bent over backwards to attend to any questions we had and was friendly/professional almost to a fault. Rodney Skaggs was easily the most personable finance man I've ever dealt with. Signing the papers took an extra 45 minutes because we hit it off so well talking about sports, TV and movies. Great place to buy!
KyleB1
10 de jul. de 2015
I had a great experience. I didn't have to haggle to get a fair deal and didn't have to withstand any high pressure sales tactics. I would recommend to anyone. Clayton was especially courteous and professional.
JKVMidwest
8 de jul. de 2015
Went to Molle Toyota to learn about the Costco car buying program. Bob Fields was the salesperson that assisted us. He provided a wealth of information on Sienna's and went over all the digital controls. We ended up buying one. Best car buying experience ever! Thank you Bob!
Cmusipractice
3 de jul. de 2015
My 2000 Toyota Echo is running strong with Molle's exceptional auto technicians, complimentary customer service waiting area and professional service advisor. I've been a satisfied customer for 7 years.Thank You!
VWowner997
29 de jun. de 2015
I am a returning customer from their Volkswagen lot with a 2012 GLI Autobahn edition. When I purchased that car, I was given a great deal on my trade and an offer right off the bat that I was very happy with. I was told then, "We have a Toyota Dealer across the street and offer you great money on your Tacoma because of it."So, today I figured that I would return them business again by coming in and trading my VW back for a Tacoma. The Salesman that I purchased my 2012 through suggested I talk to a person at Toyota. I went in and asked for this person and he referred me to one of their "salespersons" in the dealership...meaning I have to go through someone else, then through him, and then through the sales manager or whoever. I have done my research and know what my car is worth, I know what the car I want is worth, and what I can afford to pay. I went in and they conducted a check of my car that is in good condition according to Kelly Blue Book (which is what I was told dealerships go by or honor). Good condition according to Kelly Blue Book has a value of my car around $15,500 (this is the lowest setting on the scale). Prior to returning the "salesperson" told me that he would be giving me an offer to avoid any haggling and I told him that is the way I purchased a car from them before and that is how I wanted to buy again!The "salesperson" came back and offered me $11,500 for my trade. I was insulted by an offer that was $4000 lower than what my car is actually worth ON THE LOW END OF THE SCALE!!! The GLI Autobahn is a rare car that is not available used very often. I would expect more from a dealership that deals in this type of a car....unless they have no idea what kind of car I have or do not quote model types properly in order to scam or swindle someone that they look at who might be STUPID. Guess what Molle, I AM NOT STUPID!!!I left the dealership outraged. I will never buy from Molle, any Molle dealership again. I went back to my original salesperson at Volkswagen and told him about my offer. He said, "Well, that doesn't sound right. I am sorry." Well thanks a lot for the help!I will add Molle dealerships to my DO NOT BUY list.
anonymous
29 de jun. de 2015
After a disappointing experience at another dealership, Clayton was most helpful in showing what was available, in both new and used RAV4, and throughout the pricing negotiations. While we ended up paying slightly more than we probably would have at the other dealership, the confidence in our purchase made up for the difference.
JOE KOZLOWSKI
17 de jun. de 2015
Clayton Bailey did a wonderful job from start to closing the sale. Listen to what we wanted and then delivered a Venza that was to arrive at Molle later the same week. Thanks again.
gwillia1
12 de jun. de 2015
Tony Lipari and Don were excellent. We met with them without an appointment and made the decision to buy our Toyoto Sienna the same day. The features were explained and the test drive was very informative. There was no 'high pressure' to buy. Tony even picked us up at our home on the delivery day because I had all ready sold our old car and couldn't get anyone to take us to pick up our new van. After we paid for it he took the time to go over the features with my husband and I before we left the lot.M & G Williamson
Happy Rav4 Driver
11 de jun. de 2015
Nathan Coker was very nice and informative. Once we decided on a vehicle he went beyond just the sale. He helped us set up many of the options and answered all our questions. The whole experience was a very easy and pleasant one. Nathan went way beyond just selling us a car. He made sure we were happy when we left.
Camica50
2 de jun. de 2015
My experience was outstanding from start to finish. The atmosphere in the dealership was calm and quiet. Phil and Don were professional and knowledgeable. The customer service was refreshing and of high standard. Phil and Don displayed a high quality customer service throughout the entire process.
TAS32253
12 de may. de 2015
Phil and Don were both terrific to work with! Aside from a paperwork snafu with Bill H, the transaction was handled quickly and easily. Not a major issue and not an issue created by Phil, but it did cause several unnecessary phone calls on the day of delivery.
MiniVan Guy
6 de may. de 2015
After kicking tires at several other Toyota dealers in the area and checking with price services on the internet, I knew exactly what 2015 Sienna I wanted and what price I was willing to pay. Phil McGan was there to greet me and listen to what I wanted. I explained to him that my wife & I had already purchased 4 Toyotas from the dealership were very pleased with the sales staff & service dept. I flat out told him " please, do not make me go to another Toyota dealership". Within a short time, Phil put a better than I asked for deal together & and the sale was done. Phil didn't have to "sell me" on the Sienna as I was trading in a 2006 Sienna with 110,000 mile on it. I LOVE the Sienna. The great thing he did was to spend as much time as I needed to to go over all the new technology within the van. He did a great job and I will recommend him to anyone. Mollie, another very satisfied customer - we will be back again.
Jackie D.
1 de may. de 2015
Don Walston and James Grubb made my purchase of a 2015 Highlander XLE and awesome and almost pain free experience. They were patient, answered all of my questions, and worked tirelessly to ensure that my purchase was a pleasant experience even though I had difficulty making up my mind which color was my preference. With great patience they allowed me to take my time and make a decision that was actually perfect!!! What a couple of great guys! Because of these gentlemen, I am pretty sure I will be a long, loyal customer of Molle Toyota!!!
chiefsfan1957
22 de abr. de 2015
I just purchased my 10th vehicle from Molle Toyota. Their Sales and Service is second to none. I've worked with Paul and Don for many years and they treat you like family, making sacrifices that other dealers simply would not make. There is a reason they are number 1 and it is not by accident.
gochiefs
19 de mar. de 2015
I recently bought my second new Sienna from Molle, and the experience was again painless and very positive. They really bend over backwards and go the extra mile on price and service. I will continue to buy from them despite other Toyota dealers being much closer to me. I would recommend them to anyone.
dave9353
10 de mar. de 2015
We dropped in on Saturday looking at a Prius. Anthony answered all our questions and with no pressure tactics got us lined up to lease in pretty short order. The overall process was pretty quick and painless. I would recommend this dealer and definitely recommend visiting Anthony.
Chief
26 de feb. de 2015
Greg and Rodney worked with us to get the Truck we really wanted. Who thought buying a new vehicle could be so fun! We always enjoy going up to Molle for the friendly service. There is no other place like it. Keep up the great service. The Delgado's
aoldham23
23 de feb. de 2015
I had a wonderful experience at Molle Toyota during the used car buying experience. While working with Nathan Coker, he was incredibly knowledgeable, very patient, and answered all questions I had.He was also incredibly personable, which is important to me. He was very honest in what he could do for me, and even came back after a price was negotiated to let me know about the Costco best price guarantee for Costo members. He could have easily not brought that up and given the price that was agreed upon. That shows incredible character and I'm so thrilled he did that.Only negative was there were a few minor details that were forgotten in the process to get us out the door (the adjustable cup holders were removed when detailing, front bumper license plate holder was not provided), but these are not details that would keep me from keeping the review at excellent.You've got a customer for life for any and all future purchases.
BrynnRoesle
18 de feb. de 2015
I had a great experience buying my Camry from Phil at Molle Toyota, I would highly recommend them when you're ready to purchase your next vehicle!!!!!
Khan
15 de feb. de 2015
I had really good shopping at Molle Toyota. Very help full with exact information. I believe got very price from them and I am satisfied with the service.
Alfie
28 de ene. de 2015
This is my second new Toyota purchase from Molle Toyota and will probably, mostdefinitely not be the last!The service was outstanding when I purchased my 2011 but even better with the purchase ofmy 2015 Camry!!!!!
rav4freak07
23 de ene. de 2015
Nice people, took care of my needs, would highly recommend them. Been a customer for a long time. I've bought several cars and they take care of their customers
Phil_OP
15 de ene. de 2015
Very good buying experience in 2012, and in Jan 2015 excellent service experience (again). Service completed in a shorter time frame that estimated. Friendly and efficient staff members and an excellent waiting room with WiFi access for computers. Highly recommended.
LarryOates
28 de nov. de 2014
Highly recommend looking at this dealer for a future purchase. Contact Mr. Anthony Gooden, he'll work with you and you won't be hassled. For those of you not in the Kansas City area, it's certainly worth the drive. We made the trip from Wichita Kansas ....
fedcare
22 de nov. de 2014
Bought a 2008 Prius from Molle, and came back and traded it for a 2015 Highlander. Molle has been our source for service & maintenance and we have always been satisfied...so much so that we decided to go back when buying the new car. We had a very good experience working with Ryan Carey; he answered all of our questions and put together the sale with as little hassle as one would want to have. It was a good experience, and we would recommend Ryan and Molle without hesitation.
roboedit
19 de nov. de 2014
Time to buy a new car...toured the 'auto row' looking for a possibility. Spotted a good deal on the lot on a Sunday afternoon in very cold weather! Sharon called and spoke with Anthony who was friendly and a 'straight shooter' with no BS. He outlined the cost and different ways to make this deal work. Sharon made a trip to the 103rd st dealership and She and Anthony brought the car by my office while I was at work. I went for a short ride and Anthony gave me the lowdown on the niceties of the car while I drove through rush hour traffic. When I got off work Sharon and I visited with Anthony and agreed upon a sales price...all was straightforward with no 'hidden agenda'. Due to the late hour we put off getting the car until the next day. Again, Anthony had everything ready and explicitly laid out for us to see the advantages of buying this car. We met with Jay Young for the finance hurdle...surprise .. another no hassle, no pressure experience. Use of the computer powerpoint-like program outlined everything very clearly. All the options presented were logical and understandable. Sharon commented that she had bought her Toyota Rav4 from another dealership(Hendrick?) that was a totally different experience. She had felt 'trapped' and coerced by the finance person...at Molle it was more like a dialogue....just discussing the possibilities! We left the dealership in our new car and are extremely pleased with the whole experience.
maverick21x
13 de nov. de 2014
I'm not a big review writer but I wanted to take the time to say buying a car from Molle was a great experience. I highly recommend Cameron Whitfield and Don Walston and will be passing on their names to family and friends. Truly great guys to work with because they made the process easy and the bottom line for me is trust. Toyota is a car that's supposed to bring "peace of mind" and these guys not only earned my business but have my lifelong trust. Thanks Guys!
pwimer
3 de nov. de 2014
I have only ever bought used cars, so researching and shopping for a new car were out of my element. Anthony and Rodney made the experience very smooth. No pressure. Very accomodating on price and fair. I would trust either of them with a family or friend, as well as future vehicles for myself.
mglaser
27 de oct. de 2014
We came back down to Molle to get our second Toyota and they still are the best.Being from out of town, they worked with us on line and over the phone to make sure we had everything we wanted in the vehicle.They prepared as much of the paperwork they could ahead of time to make the new car buying experience enjoyable.Thanks again to Anthony for the second time and Jay the first time.GO ROYALS!!!
Rae Hildreth
23 de oct. de 2014
This being my first new car buying experience I cannot say enough good things about working with Anthony Gooden & Jay Young. They made sure every detail was covered, patient & knowledgeable with all my questions & very helpful & professional with every aspect of the process.
kkoppy
17 de oct. de 2014
I live less than a mile from this dealership and my wife is handicapped so it's much easier to drop my car here with the wife's help rather than the other dealership 10 miles away. I keep giving them a chance to do better and I keep getting disappointed. Today I picked my vehicle up after dropping if off last night for a tire rotation and recall work. I walked into the service pickup/drop off area and stood waiting for help for 14 minutes with no acknowledgement that I was visible. There are several station in a parallel line (five?) and there were three techs at their stations. The tech closest to me was very busy and so busy in fact that he took in three new customers while I stood in front of his station waiting to be seen (humming the song "cellophane"). The second tech looked at me three times but was so "busy" making phone calls and doing paperwork that he didn't have a second to ask me why I was there. The third tech never looked at me one time. The first tech finally, after 14 minutes, asked me what I needed and asked for my name. He then continued to help his third new customer (after me) and then told the second tech my name and why I was there. I paid for my work and obtained my car without incident. Unfortunately, this seems to be the norm for me when I go to this dealership to pick up my car. I had a completely different experience at the other dealership but it's too far away. It was nice that I could pay for the work right at the service desk in the garage area.
MIKEWOODSON
10 de oct. de 2014
Everybody I worked with was truthful, efficient knowledgeable and professional. Jason went way out of his way to make the sale an have everything ready for us. Bill explained all the available services available, Rob went over every operating detail and clearly explained each function.Jason got the options in and installed in 2 days. These are the same options that the Omaha dealership told me would take 2 weeks or so to get in.Mike Woodson
brandini4ku
5 de oct. de 2014
Molle Toyota has become my preferred Toyota Dealership. The knowledgeable, friendly staff are able to answer questions during the entire process and will made sure that I was satisfied with my new car purchase. They are great problem solvers. When tagging the new vehicle, the local DMV had a petty issue with the paperwork that Molle quickly resolved by faxing revised documents so I didn't have to go back to the dreaded DMV. Now that is excellent customer service!
ReganKC
1 de oct. de 2014
Favorable experience all around. Relative to the shenanigans at other dealerships, the Molle Toyota sales person clearly differentiated himself. I am pleased to give them my business.
Pmjs18
19 de sep. de 2014
We had some issues related to an apparent miscommunication between sales person and body shop. We have since talked and the issue has been resolved to my satisfaction. The body shop has been very responsive since the amicable and reasonable resolution was reached. My star ratings are based on the service received after the issue was resolved.
Tom Wolfe
18 de sep. de 2014
I love cars, but hate buying or leasing them from a dealer -- Molle Toyota has twice made it an easy and friendly experience and has given me the best deals in the area. This was my first time I leased a car -- my sales person was knowledgeable and helped me get what I wanted and the finance staff got all the paperwork done quickly and painlessly. When I decide to buy or lease a Toyota, nobody beats Molle Toyota for deals and service.
Holly1y
15 de sep. de 2014
We have bought several vehicles from Molle and have always had a favorable experience. Anthony Gooden has by far exceeded our expectations above anyone else there! From the first contact to the follow up and follow through to the final car instructionsexcellent!!! Much had to be done as we are in route to TX in few weeks, so Anthony and his finance team really had there hands full making sure we are good to go as we transition south. What I liked most about Anthony is his non-salespushy approach. I didn't feel like we were being sold, rather well taken care of. Very refreshing and appreciated.
rschopfe
3 de sep. de 2014
We bought our new Rav 4 from Steve Hennecke who was not only personable, but very professional in explaining options available to us. Although it was late after the paperwork was completed and well past the time for him to leave, he took the time to program bluetooth for my wife's cell phone and fully explained the vehicle. Rodney Skaggs was a whiz at the paperwork, financing and also was very informative on various programs that Toyota offers. I highly recommend these folks when buying a new Toyota!
selome280
3 de sep. de 2014
I bought a 2014 Toyota Corolla at Molle Toyota. Anthony Gooden was great in helping me find a car that matched what I was looking for and comparing it to a used car purchase. He was very knowledgeable in the money part of the deal and the car specifications and features. He helped me get great financing and all rebates I was eligible for. He is very efficient in his position and his staff were very helpful. I am glad I went through him and would recommend him to anybody. He doesn't try to rush you through anything and will answer questions several times if something is confusing. For financing, I worked with Rodney Skaggs and he was very friendly also. He helped show me extra options to protect my purchase, some of which I chose. Overall, the experience was great. It's a great place to purchase a vehicle.
winbelwl
20 de ago. de 2014
We got pretty reasonable price for CAMRY LE and like the service from the salesperson and financial support. They are polite, efficient and considerate. We would recommend this dealer to others.
NBirmingham
15 de ago. de 2014
Although it is a simple settings change, Molle Toyota charges a large fee to switch the reverse indicator from an incessant beeping to single chime.
jtyner
30 de jul. de 2014
I had the pleasure of buying my Tundra through Bob Field. I met him once at the dealership to test drive and go over the pricing. They went pushy about me wanting to look around and explore other options. Bob was very responsive to emails and phone calls, returning them with in the day. I would recommend him to any of my family or friends.
C Loos
29 de jul. de 2014
I have purchased 2 cars from Anthony Gooden. I would recommend him to friends and family without hesitation. He took good care of me and was professional, courteous, knowledgeable and great to work with. If and when I purchase a 3rd car, it'll be from Anthony.
Rev. Mike
15 de jul. de 2014
I have been a Molle Toyota service customer for years. My most recent service was July 14, 2014; #TOCS301713. I am impressed with the Service Department's Professionalism. They replaced the front brakes, a seized brake caliper, and a transmission fluid changed, while helping me with a savings coupon for my 2000 Lexus RX 300. The gentleman who took care of my much loved car and me deserves a raise; his name is: Mr. Steven Oliver. - - - - - - - - - - - - - - - - - - - - - - - - - - - - -H O W E V E R - The "Live Chat" is worthless, and it caused me enormous frustration and disappointment, when attempting to contact the Service Manager because my phone was not working. When I asked her to make a simple phone call for me because my phone wasn't working, to the Service Department the "Live Chat" lady informed me that she didn't have the resources to do that, then added the callous insult to call a Molle Toyota telephone number! The "live Chat" was like having a conversation with a fence post. It was later revealed to me that Molle Toyota Service had also failed multiple attempts of calling me. The "Live Chat" failed the dealership and the customer on this case. I am an old man.
r Bhattara
12 de jul. de 2014
My wife present old 2002 Toyota Camry. She always gets her service there. And they are excellent honest they're reliable. When is very impressive they could've easily told us to get brakes or rotors repaired and we wouldn't even know the difference. They definitely did not do that they never overcharged her or took advantage
vahidr86
3 de jul. de 2014
I had a great experience and easy understanding process with Anthony. I do not live close to Molle so I had to call and ask a few questions first. Anthony answered all of my question so relax and confident and he gave me fast and best answers. I can say I did the deal over phone. When I went there nothing has been changed and we just had to take our car and sign the papers! Thanks Molle! I hope their good services continue as we go through our contract.
Gvestaks
1 de jul. de 2014
All the staff I dealt with we're professional and easy to work with. The car and price were also excellent. I recommend this dealership. In fact, I literally recommended this dealership to my mother!
tatjana707
30 de jun. de 2014
This was my first time visiting Molle Toyota and I was very pleased. The staff was friendly, the price was perfect, and I left feeling good about my visit/purchase.
lbush69
26 de jun. de 2014
My husband and I were in the market for a newer vehicle. We went to a few other Toyota dealers in the area but were not overly excited about the whole process. A friend recommended Molle and we decided to go talk to them. Cameron met us at the door and we told him what we were looking for and the whole process began. Both Cameron and Don laid out our options. My husband and I took all the information and went home to think things over. They kept in contact with us but I felt no pressure, they were more than willing to answer all of our questions. We went back a little over a week later and purchased our new Toyota Sienna! Cameron and Don were fantastic and made the whole thing very easy. Will definitely do business with Molle again!
Chrisjwmom
23 de jun. de 2014
This was the most pleasant car buying experience that I have ever had, and I have been buying cars since 1970. I was immediately greeted by Anthony when I walked in the door. I explained that I needed to talk with Beth since I had been contacted by her about the Costco car buying program. She assigned us to Anthony and we could not have been more pleased. He was so personable and took me on a test drive. He showed me the paperwork that listed the costs I could expect to pay. This is exactly what I had found on the website. I didn't have to wait long for my current car to be appraised and Anythony got me exactly what I wanted to sell it for. I am so pleased with my new Rav4 and will never buy another car from anyone but Anthony. Now my boyfriend wants to come buy a car from him.I was also surprised at how easy our time with Rodney Skaggs was when we got ready to complete the financial paperwork. There was nothing high pressure and he took the time to explain everything. If ever there was a friendly and fun Finance Guy, it's Rodney.
kamgrace
21 de jun. de 2014
My mom, dad and I came in to buy me a car for college, and Clayton could not have been more helpful! As soon as we told him what we wanted, he was on top of it and found the best deal so quickly! Clayton was friendly and offered great advice, and I'm 100% satisfied with my new vehicle and with his service.
cindifo
16 de jun. de 2014
We just bought a car from Molle Toyota. Anthony was great. He was extremely knowledgeable about the type of care that we wanted. The whole process went very smoothly. He made is very easy to buy a new car. I would definitely go back to Anthony for my next car purchase.
cjdmckay
12 de jun. de 2014
It had been 12 years since I bought a car and I was not eager to go through the process. Rick McPherson at Molle Toyota made the transaction run smoothly. Rick oversaw my entire encounter at the dealership. I recommend Rick and the Molle experience.
AaronRoose
2 de jun. de 2014
The sales process and the folks involved (Anthony) were excellent. The deal we reached rolling a current lease over into a new lease was acceptable, and the time for the process was fine. Our time spent with Rodney in the financial office was also great. He was efficient and flexible, even when there was a hiccup with my credit approval. The factor that took this experience from great to only good was the wait time between sales and financial. We arrived at Molle at approximately 11am. The sales portion and subsequent paperwork was completed by approximately 12:30. We waited approximately 40 minutes to see the financial office, and then chose to go to lunch, after being assured we could set an appointment to finalize paperwork at 3pm. We arrived back at the dealership at 2:30, actually transferred everything over from the old car to the new (including car seat) and spent some time getting acquainted with the new vehicle. 3pm came and went and we eventually got in to the financial office at approximately 4pm. As I said, Rodney was great and expedited to the best of his ability, but there seems to be an issue with the system if there is this much time spent waiting, even on a Saturday. Overall, I would recommend this dealership (it's our second lease from them), however, I would recommend going on a weekday.
kimglover77
29 de may. de 2014
Charles was a delight to work with. He was personable, professional and made the experience enjoyable. Every employee we dealt directly with was the same. My husband and I both appreciated Charles' demeanor and way of handling the entire transaction. We will definitely be back.
glissondp
20 de may. de 2014
Everyone I even talked to was friendly and pleasant. Bob showed me multiple trucks over several days with patience and acted like we had known each other for years. I wrote a personal check for the vehicle. Don remembered the color and trim that I waned and when another dealer called he horse traded for the color I wanted (pyrite) when I had already agreed to buy a silver one that they did have in stock. They removed a skid plate I didn't want and added another accessory all under the Costco pricing for a new vehicle. Bob even drove over and picked me up when I was ready to complete the deal (20 min drive) since I was home alone.
Self
18 de may. de 2014
I wish to give TOP NOTCH reviews to all who I had the pleasure of dealing with at Molle. First and foremost I give rave reviews to Jason. He has been communicating with me for over 2 months. I ended up having to have the Tundra built to get the features and INTERIOR COLOR I wanted. Jason was a Professional from beginning to end giving me exactly the type of service anyone could ask.My family met Bob when we drove and parked in the Molle Truck Center. He was wiping the Tundra down as we pulled up. I believe he might have went into somewhat of a shock as my grandsons piled into the immaculate detailed pickup and jumped from one seat to the other using the console as their stepping stone to get from front to back. Leaving their shoe foot prints on the spotless leather seats. Bob as well was proficient in getting the required paperwork processed.Last and not least was Jay. Too bad for Jay he has to not only be the person to get all the final paperwork signed he has to have Toyota Financial satisfied. That was touch and go for a couple of hours the day before the sale. But thanks to his initiative he got us worked out. Jay as well is left with the requirement to explain the various Toyota incentives. While this did take a few minutes longer than I had anticipated I give accolades to Jay as well as he went through this process in a friendly open manner.I wish to thank each of them for making this lease work. However I have to put Jason at the top of the list as he worked with me as I said over several months to reach the fabulous end result.By the way. As I drove off the lot in the Tundra, with grandsons on board, it was the first time I had test drove one. Matter of fact it was the first time I had even opened a door or sat inside a Tundra. That is at Molle or any Toyota dealership. I couldnt have been happier with the vehicle I selected and the features and INTERIOR COLOR I envisioned when I started. My son called me at 7:30 am this morning to see if I slept in the truck last night. ahahahahDarryl .
Tyler, Toyota Fan
16 de may. de 2014
Just purchased a used 2004 Toyota Camry from Nathan at Molle Toyota in Kansas City, MO. This sales person was exceptional, he went the extra mile to negotiate an excellent price for both my trade in and the cost of this car.This used Camry was in very good condition, a one owner and well maintained and serviced. Molle had done several service items to ready the car for resale certification. An excellent overall experience
schneider1950
14 de may. de 2014
I leased a new Toyota from this dealership. I found Mr. Bailey to be an excellent resource. He was able to direct me to the kind of car that fit my needs and was able to give me the best deal. He answered all of my questions promptly and was personable. He was respectful to me as a buyer and gave me the information I needed to make an informed decision. Thank you so much, Molle Toyota!
TerryPritch
13 de may. de 2014
Clayton had the two color choices I was debating lined up and ready to see the minute I arrived on the lot. He offered good commentary about the Camry LE and was VERY personable. He's a salesman who knows how to assess his customer's personality. Not at all "pushy", and that was greatly appreciated. The whole experience of buying a new car was quick and easy. Three-and-a-half hours after arriving, I was driving home in the newly purchased 2014.5 Camry. In all, a very pleasant experience.
Hope12
9 de may. de 2014
Have worked with Molle and Roger for more than 15 years now. We've even brought other family members to the dealership and all have been thrilled to work with Roger. Roger is intelligent, informed, helpful and very considerate of his customers. He works as hard as anyone I've ever known to build long-term relationships with his customers. Additionally, the Molle family provides the kind of support and resources salespeople like Roger and customers like me need to feel we're appreciated and valued. You're working with the best when you work with Molle!!
hankthebirddog
6 de may. de 2014
The crew at Molle can't be beat. The guys in the truck center are very easy to work with, and their service department is outstanding. I would buy again from them in a heartbeat.
usert
5 de may. de 2014
I choose Molle because of the price and the reviews. The entire experience was virtually painless. It was worth the drive. Anthony was very helpful despite being incredibly busy.
tbhall65
4 de may. de 2014
I needed to lease a Highlander in less than two hours so my wife and I could make it to the opera in time that night. Cameron Whitfield literally ran from one building to another to get all of the paperwork done and get our new 2014 Toyota Highlander detailedso it would be ready in time. Cameron went the extra mile, and we made it to the opera before the opening curtain.
dinkusmays
4 de may. de 2014
Met Clayton and he was super professional about getting us information we needed to make a good decision on a Tacoma I was looking for. He contacted me when a truck came in that matched what I was looking for in low milage, color, and price. Worked with us on a good sound trade in price for my car and the price of the truck. The experience was really smooth and now I'm driving truck that I feel good about purchasing. Thanks guys!!!!!!
Johnjohn53
1 de may. de 2014
I enjoyed shopping for a truck here, got a sweet Tacoma. My sales guy Charles Craig was great--knowledgeable, funny, extremely honest about everything, and not at all pushy. Amazing how when a salesman isn't pushy it actually helps them sell the vehicle. It didn't take long to go through what I wanted and didn't want and pretty soon I had my truck. Now I can do things like fix my deck and haul wood planks and mulch around which I couldn't do before. I'm sure my terrible wife will expect more from me with my new truck but that isn't Charles' fault he just sold me a nice vehicle.
jessicalauran28
29 de abr. de 2014
James was incredibly helpful. When I went to purchase a vehicle, they didn't have exactly what I wanted on the lot. James worked with me to bring the exact vehicle I wanted from a neaby dealership and still gave me the red tag sales price they were offering. They didn't pressure me into getting a vehicle with extra features I didn't want just because it was on the lot. Incredible experience and I would certainly recommend Molle to anyone looking for a new or used vehicle.
JJFJ
27 de abr. de 2014
This was not my first purchase with Molle and it won't be my last!! The sales associates have always been friendly, knowledgeable and helpful. My recent purchase with Bob Field and Jason Sheafer was no different.
robbszoo
24 de abr. de 2014
I have purchased a total of eight, new vehicles (two FJ Cruisers, three 4Runners, and three Sienna minivans) from Molle Toyota. I came to this dealership knowing no one in particular, however, I return each time simply because of Anthony Gooden. Before having kids we bought 4Runners. As the kids came along they grew up in Siennas. Now, our oldest is starting to drive and he's in an FJ.Anthony represents everything you want in a salesperson. He's assertive without being aggressive, he's likeable, memorable, and he shows he has a sense of humor. He's also very organized and multitasks very well when busy with more than one customer. I trust Anthony and I know he's been honest with me in all of our purchases.Toyota makes excellent vehicles but Anthony is the primary reason that keeps me coming back.
michaelplourde
24 de abr. de 2014
This is honestly the best dealership I have ever dealt with. I worked with Clayton Bailey and he helped me every step of the way. I was looking for the new 2014 Toyota Corolla S Plus with a manual transmission but they aren't very common and hard to find. Luckily, Molle had one that was perfect and close to home. Molle is a very wonderful dealership and Clayton was such a friendly salesman and wasn't pushy whatsoever! Unfortunately, I had to return my car for service shortly after I purchased it and Clayton did everything he could to make my experience better. He felt terrible about it and instantly put me in a loaner car (which most dealerships rarely want to put you in a loaner, especially overnight) and I picked up my car the next day and everything was resolved. I would recommend Molle to anyone who wants an awesome sales experience with friendly people! Just ask for Clayton and you won't regret it.
mcrawford2001
22 de abr. de 2014
Clayton helped me and my husband through the purchasing process with very little effort on our part. He made the process very simple and was a joy to work with. We love our new FR-S and we are so happy with the service from Molle Toyota Scion. After going to another location on the Kansas side where the "salesman" wouldn't even show us the car we wanted but showed us every other car on the lot we were happy to find Clayton who helped us get the exact car we were looking for. Thank you Clayton & Rodney - very fun and knowledgeable team!
jgstringer
21 de abr. de 2014
This was my first time buying a new car, and I must admit that after visiting a few dealerships, I was beginning to feel a fair amount of trepidation. Between not being able to answer my questions and forgetting my name multiple times, I felt less like a customer developing a business relationship and more like a dollar sign. In contrast, the entire team at Molle Toyota went out of their way to ensure my satisfaction during the purchase of my new vehicle. Anthony Gooden has many years of experience. His knowledge and expertise far outshines the competition. He answered all of my questions in an honest, straightforward manner, and never once did I feel like he was using a hard sell strategy on me. Jay Young was also very helpful and honest when signing the paperwork and discussing warranties. Bottom Line: I would not have purchased through Molle Toyota unless I could recommend them to my friends and family with the utmost confidence.
heidihab
21 de abr. de 2014
I purchased a certified pre-owned highlander in 05' from Molle. They took great care of me then so I came back and purchased a new Toyota Venza. They have great service, great people, and I've never had a problem. I will always own a Toyota and will always come back to Molle to purchase one.
larrylyday
16 de abr. de 2014
We had a great buying experience and worked with Bob Field as the salesmen. Would recommend working with Bob very highly. The experience was excellent for buying a new car.
carolhein
14 de abr. de 2014
I had a great experience buying my Rav4 at Molle Toyota. Bob Field was a great salesman and good at explaining all the options on my new car.
natosha25
10 de abr. de 2014
I went in looking for a car yesterday but not expecting to get one in the same day. I got a car and exceptional service from everyone that work to help close the deal. When I came in to Molle Toyota yesterday I was greeted by Mounir Abdelmoula. He helped me weigh my options between getting a lease vehicle and preowned vehicle. He brought back the numbers on both the preowned and lease. In the end the better option was to settle on a lease. I know a lot people may be skeptical of car sales men and lease but Mounir Abdelmoula is no ordinary salesman (he makes the experience painless, enjoyable, and have you wondering why everyone can treat customers the same way. The reason to settle on leasing are bountiful, first you get low monthly payments, get a reliable car (new car), that the service work is done by the dealer, you don't have to worry about standing in line to do property tax because you get a tag through them. This is a good way to go if you are unsure you want to be saddle down with a huge car payment, and depending on you circumstances this may be a great option because of low payments. If you worried about the miles you can more miles up wrong at a low price and if you go have no fear you can pay 15 cents for ever mile you go over at the end of the lease. Customer service experience: I worked with Mounir Abdelmoula with I have nothing but rave reviews to say about him. He was helpful, friendly, informative on both used and lease vehicles, he made sure I was comfortable, and he got me the best deal that work with my budget. Next, I work with Rodney in finance and I have nothing but good things to say about him. He made the finance part painless anything that was discuss before going to finance was done within finance. He was very friendly, helpful, and informative on the car and how everything work. I would recommend anyone that wants to get a reliable car, a dealership that cares about the person and not just selling a car and painless buying experience to stop by Molle Toyota and ask for Mounir Abdelmoula. I sure you will have a wonderful buying experience with Mounir Abdelmoula and Rodney the finance guy (sorry Rodney I don't remember your last name, however, I give the customer service a 10+++).
valoriejwells
2 de abr. de 2014
We were upside down on 2010 Venza. Anthony and Jay got us into 2014 Venza on three year lease for same monthly payments. Love it!
gavin121
29 de mar. de 2014
We had decided to buy a new Sienna for some time, but put off buying because like many others, we detest the whole car buying experience. We checked w/all the local dealerships (incl. Molle) through the internet and almost bought through Crown the month prior (closer to us) until we discovered a bit of deception--had several email exchanges and they never mentioned the Sienna we were about to buy did not have the heated seat replacement (Toyota safety directive--veh cannot leave the lot w/out replacement) until I specifically asked them about it (after being tipped off by yet another dealership(!). Needless to say, the deal was off.Through all this, Beth continued to check in w/us. She emailed us about the end of month discount they were having...a really good price on the Sienna(s) we were interested in and confirmed the only fees were a $199.50 doc fee AND the heated seats had been replaced and they were ready to go. Still skeptical, we went to Molle, found the Sienna we'd seen on their website. Test drove w/Anthony who answered all our questions in a low key and very knowledgeable approach (much appreciated). Went inside, confirmed the price we'd discussed via email. Wrote a check and were on our way in no time, in our new van. No haggling, pressure add-on's or delays. Pleasantly surprised. Everyone super friendly and professional. Highly recommend Molle.
sirmaxwell
21 de mar. de 2014
Clayton listened to my needs and found the right car for me. I was in a scion, but wanted something bigger, but close to the same payment I was making with my scion. Clayton showed me a Venza, and it was a great match. He was also quick and friendly. He did not drag out the process.
zabo
20 de mar. de 2014
STAY AWAY FROM MOLLE COLLISION!!!No ethical business, extremely poor customer service!Very RUDE people including the front desk lady "Debbie"I had a HORRIBLE EXPERIENCE BELIVE ME STAY AWAY FROM THIS PLACE.On 02/12//2014 before 9AM I dropped off my 2010 Audi A4 for bodywork service, My car was flawless other than 2 minor issues, one scratch on the bumper and a minor dent on the side door. 9 days later on March 20, 2014 as I was walking to their office to pick up my car I saw a car similar to mine with big dent on the front hood. I didn't recognize it as my car because of the new damage on the hood. Molle Toyota fixed the 2 minor scratch/dent that initially came for; however damaged the front hood of my car. Dave Stallman was very rude about it just trying to get the problem off his shoulders instead of been apologetic and taking the responsibility in fixing the car. Dave Stallman claimed to be the Manager of the place while indirectly he was quite insulting and rude. On 02/12/2014 as I dropped the car off at Molle Toyota a technician came out to look at the car. I pointed him out the the 2 claims that I had; other than that the car was flawless. As we walked around the car there were no other damages present. This technician denied that he ever looked at my car. (apparently no one wanted to take the responsibility that received my car when I dropped it off) What a SHAME!!!! I am still in shock that AUDI Dealer would choose to do business with such of unethical business services.AUDI; you are too expensive to do business (partnership) with such of poor services as Molle Toyota, this is unacceptable! An Audi cost overly $40,000 is not the price of Toyota!!! I have higher Expectation from such an expensive brandSHAME ON YOU AUDI!!! I will never do business with you for taking part with Toyota body Service! I will take this further to the Better Business Bureau! I will also write a letter to the president of Audi in Germany so they know how their brand is treated here in America.
JimSoady
17 de mar. de 2014
My husband and I were informed on each and every step Clayton took. There are a lot of steps involved in buying a new car and Clayton made it all seem effortless. He is well informed about his products and never tried to talk us into or out of any of the things we wanted. He said he would make us a fair deal and he did. We have been coming to Molle for the past 30 years and will continue to do so because we are so well treated in all the departments we have used over the years. This includes sales, service and collision. Everyone is respectful and never talks down to you. They are informed and share their knowledge in an easily understandable format. Well done Molle thanks for everything.
bbriggs33
22 de feb. de 2014
Bob was very friendly and knowledgeable. He listened to what we wanted and helped us find the perfect truck. They didn't have the truck we saw online so he found one that had a few more features and negotiated a price with us. Bob was able to explain all of the features of the vehicle in detail including the navigation system and bluetooth (much of this was done after business hours). He even took me to the service department and introduced me to the service manager who explained their operation in detail. Don was very friendly and was able to secure a low interest rate for us. JR was very friendly and professional and made the financing process go very smooth.This was a very friendly, low pressure dealership and I will definitely refer others.
VingTsun101
19 de feb. de 2014
I am a DISSATISFIED customer. I came in yesterday on 18 Feb 2014 (Tues) for an alignment check, Steven Oliver performed the quick alignment check & proceeded to do the alignment on my 2010 Tacoma (DBL Cab). After 1.5 hr, I made a payment of $99.95, expecting everything to be ok. When I received my alignment paperwork, I asked for the "prior measurements" so I can see what was done, Steven said it was in the trash & he did not have it. He only gave me the current measurement status, it looked ok but the CASTER are not within spec. I trusted Steven, made payment & went on my long trip to Northern Virginia.I drove from Colorado Springs, from USAF Academy, in route to the PENTAGON! therefore had to be back on the road for the long drive. I am an Active Duty USAF service member and was treated poorly. I did not want to fuss, so I paid and went my way.About 1 hr later I noticed my Tacoma was veering right & left, I called Steven to give feedback, & was worried for safety, I was too far away on I-70 to turn back to have him re-adjust the alignment, therefore I requested a 50% credit ($49.98), since the job was not done correctly & I'll have to stop at another place to redo the alignment. I also mentioned that I can go to another Toyota dealership & have them recheck & call him of the result prior to giving me 50% credit, he stated no way & implied that I was not truthful. This is "uncompromising" and poor customer service & he would not even work with me, this is UNSAFE & unacceptable! Do not go here to do your alignment or deal with Steven Oliver in service dept. He is NOT TRUTHFUL & has tainted Molle's Toyota reputation!
roca777
17 de feb. de 2014
I have driven Ford products for the past 40 years, and just decided it was time for a change.I started looking on the web for other Hybrids out there, and started to see Toyota Avalons.I decided to try and find out everything i could, then i visited one local dealer, and contacted three others. It was something i was dreading, because of the run around thats associated with buying a car. I wasnt let down.I was about to give up, and i went back to the Toyota site. I guess i must have just overlooked Molle Toyota because of the distance from my home? I gave it one more try by using their web site, and filling in some of my info for an internet price. I was immediately e-mailed, and called by Paul, the internet manager. We talked for a bit, and i set up an appointment for the next day.When i finally arrived, he introduced me to Anthony Gooden. It was more like having a discussion with someone very knowledgeable about Toyotas, instead of with a person trying to sell you a car, and was only interested in the price you would pay. He was very polite about explaining all the questions i had, and never hesitated with an answer, sometimes more than once for the same question because i was overwhelmed by not knowing much about the product. Unfortunately we couldnt reach a deal, only because i just thought it was a little to much of a price, with me trading in my vehicle. In all honestly i left sad not being able to make a deal, but i was happy because of Anthony being so courteous. A real good experience.When i got home i had an e-mail from Paul, and as i was replying to his, when he called. We talked for a bit, and i made another offer. I explained all that i had gone through the last few weeks with other dealerships, and some of the things even surprised him. He said he would see what he could do, and called back a hour later saying they could make a deal with what i offered if i still wanted. I said i did, and he set up another appointment with Anthony for the next morning, and asked what color i wanted . They had all three colors, and models, i was interested in, with the exact options. None of the other dealers had anything. I hate to say this, but when i arrived the next day they had the car setting in front, and i asked if i could see the other two once again, because i was leaning towards the Sizzling Crimson Mica color. im glad i chose that color, because it just stands out, and blends in with other cars.Anthony filled out the order form, and i picked it up the next weekend because i had a remote start added.When i arrived the next weekend everything was ready. Anthony explained all the paper work, manuals, and what steps we would take before i drove away. I appreciated Anthony taking his time explaining everything to me, and then off to the Finance Dept. All i thought was how many extras are they going to try and talk me into. WELL NOT ONE THING. I wish i could remember the gentlemans name that helped me, because like everyone else, it was a good experience. I did want a warranty which i brought up, and purchased. I told him i was waiting for him to offer tire insurance, undercoating, etc. like ford alway does. He said Molle doesnt do that. Toyota is a great product , and he was there to handle the financing procedure. What a relief.When i was done with finance Anthony met me, and took me to the car. He explained everything inside and out. The navigation system was new to me, so he took extra time to explain everything about it, and synced my iPhone for me. I wish Molle would let him do another video, and just let him explain the Nav system step by step just to make it easy to refer to when your like me not knowing anything about it. It is getting easier to understand. Anthony has sent me a few e-mails informing me if i need any help, or questions at all to just give him a call. That was something that was important for me.All in all i have never had an experience like i had at Molle Toyota. Everything was great, and everyone was friendly. If your shopping for a Toyota give Anthony Gooden a call. Hes way better than i tried to describe, and the best thing i found with Anthony is that he is Knowledgeable about what he sells, never stating something that wasnt a fact.Robert
dkcleveland
6 de feb. de 2014
I recently brought my 2012 Toyota Corolla to Molle Toyota for service. Normally, service customers are greeted by the service representatives. On this occasion, I was greeted and assisted by Jan Myers. She was assisting the service representatives by helping customers out of their vehicles, offering a friendly smile and greeting and directing them to the nearest available service representative. This is not in the realm of Jan's normal responsibilities.Jan took it upon herself to lend extra assistance to service customers. I rarely see this level of extra attention at any service facility. While Jan was assisting me, she made me feel like I was the only person in the building. She was totally focused on helping me with my service visit. I took note that Jan provided this same extra level of service to every customer she came in contact with.This level of service is rare anywhere these days. It's the extras like Jan's efforts that separate Molle Toyota from other car dealers and in today's highly competitive sales environment, it can mean the difference between success and failure.I am sharing my service experience to offer my thanks to Jan Myers for her efforts to make my visit very pleasant and helpful.Don Cleveland
mcknierim
2 de feb. de 2014
During my visits researching models and going through the narrowing down process, I was never bothered by sale calls or pressure of buying. I felt the dealership was available for answering my questions and helping me with the purchase of my vehicle. Overall, it was positive experience and I will, definitely, refer to the dealership.
abadan
1 de feb. de 2014
We have purchased vehicles from Molle for many years and the level of service is outstanding. Anthony was not pushy, but very polite and listened to us as we discussed our wants and needs. The buying experience was actually very pleasant and did not involve lengthy negotiations. We traded in two vehicles for new ones in a very short amount of time.
conniechoo
1 de feb. de 2014
This was such a pleasant surprise. From the moment I entered until the time I left I felt I was taken in like family and treated the best I have ever been treated at a dealership. They were caring and listened to all I was interested in and helped me make a very good decision.
Dollie212
30 de ene. de 2014
Anthony and Jay were very helpful and informative and made my first car sale smooth and easy. Anthony even came to my house and picked me up himself to drive me to the dealership. Amazing deal and service!
josh890
21 de ene. de 2014
My experience with Molle Toyota and specifically my sales representative, Charles Craig was second to none. I had visited another local Toyota dealership initially and they did not have the vehicle in stock that I was looking for even though I was told they did. I gave Molle a call and the receptionist notified they did in fact have the particular vehicle I was looking for. I made the mistake of not going to Molle first. The dealership is very well maintained and exudes professionalism. Charles Craig, my sales representative was very helpful in showing me the vehicle I was interested in and didn't hesitate when it came to me test driving the truck. The demeanor during the test drive was both professional and friendly as we not only talked about Molle, the truck I eventually purchased but also talked about things that made me feel valued and not just a sales quota. The negotiating and purchasing process was pleasant as well as I felt good about purchasing my first truck and that I left Molle Toyota with a good deal and that I had a quality truck that I can take pride in and thoroughly enjoy and have a A+ service from both Molle and Toyota as a company. I know when the time comes for a new truck I will buy another Toyota from Molle Toyota. I recommend that anyone in the market for a new truck look at Toyota because their quality and reliability is the best in the market and if you want a good deal with an informative, receptive and friendly staff visit Molle Toyota.
brett.lewis
12 de ene. de 2014
Pleasant experience - knowledgeable and friendly. I ordered a 4Runner, and Molle worked hard to find it via dealer trade and they eventually did. It was all very easy!
mgojcevic
9 de ene. de 2014
Juan was an amazing salesperson. He was so knowledgeable, honest, and friendly. He answered every question. This was my first new car in ten years and technology has changed so much in the new cars. Juan was extremely patient and stayed after to help my sister, and I feel comfortable with the controls. He even helped sink our phones to Bluetooth. I didn't even know what that was at the time. He was not pushy in the least. He knew he had a great product, and you can tell he really believes in Toyota's and their dealership/company as a whole. I would buy a car from him again. I would definitely refer customers. Rodney, our finance manager, was also very knowledgeable, honest and had a great sense of humor. There were so many papers, but he explained each one, and made sure we understood everything we signed. He was upfront and we felt great about our deal. He helped us look at extra options, but again he wasn't pushy. He knew the options sold themselves. We bought both of them on the two cars we purchased. Rodney also has a great personality. He is definitely a people person. You could tell that he really cared about us being satisfied and happy. He is a great guy.Please thank both of these gentleman for a job well-done!
cabbagehead
8 de ene. de 2014
I needed to replace my car and was looking for a truck. They happened to have one on the lot that fit what I was looking for. I purchased that truck. The dealership is on the Costco program for vehicles which made it somewhat easier than having to do a lot of dickering especially in view of the condition of the car I was trading in. That car was purchased from another dealership within the Molle automotive family. The dealership is a rather large dealership and has a bunch of large facility buildings. I originally purchased my traded-in car from the Molle dealer that I did because this company has a deserved reputation for trying to take care of their customers.
jsfroebe
6 de ene. de 2014
My salesman, Charles Craig, was very knowledgeable, patient and listened to what I was looking for in a vehicle. He sold me a Highlander and stepped me through the various features that it had that were not on my last Toyota 4-Runner. This is my second purchase with Molle Toyota and I appreciate their selection.
DPAtchinson
6 de ene. de 2014
This is my second Avalon bought at this dealership. I came back because I did not feel pressured and the price was "the price" paid. Roy, Beth and Rodney were great. Helpful. Contact via phone and e mail was "just right". I have used the service dept for my old Avalon and have been 99% satisfied. Like being able to talk to a associate directly.
dalelaura40
27 de dic. de 2013
Appointment time was accurate, Mr. Anderson was efficient, friendly and gave full explanations of work to be done. I was in and out in less time than what was projected. Another young man explained what service was performed and suggested items that could be done on the next service appointment.
rbcombs
26 de dic. de 2013
The sales guys at Molle Toyota Truck Department are all helpful with very good product knowledge. My wife and I purchased a 4 Runner Ltd. which was my 3rd truck from Molle. Would recommenced the buying experience to anyone!
dturner1
23 de dic. de 2013
My husband has been a loyal Molle Toyota customer since the 1980's. We are very satisfied with the Toyota brand and the Molle service. We have bought 3 cars from Roger Garner in the past 5 years, one Corolla, one Avalon, and now a Camry. We will continue to come back to him for our future vehicles and will refer our friends and family to Roger. He worked closely with my husband to make sure I got exactly the car I wanted and needed. Rodney was very helpful in the financial process and I am very please with the 0% for 60 months arrangement, and the extended warranty I was able to purchase. As a commuter, this was an important value added service for me.
KKerby32
23 de dic. de 2013
How hard is it to get a front license plate bracket for a Prius? Apparently it is for this place. I called twice about obtaining a bracket and twice got a different price quote from parts dept. Was told to come in anytime, buy their bracker, and theyd put it on for me at no charge. So far I was pleased with the service regardless of initial different pricing. When I took the car in I was told a third price and that they had no knowledge of what I was referring to. SO frustrating!! This should be cheap and simple fix, but leave it up to this car dealership to make it more expensive and difficult! Thanks for nothing!
jtvermillion
21 de dic. de 2013
I met Charles Craig several weeks ago when I test drove a Tacoma. I had a desire to seek him out today to purchase a vehicle because I value his professionalism. He was not pushy at all and spent time answering questions and ensuring I was satisfied with his answers. He also did a great job of walking me through the process (i.e. next steps). It was by far the best car buying experience I have ever had.
agasman6948
17 de dic. de 2013
From my first contact with Charles to the driving away in my new 4Runner it was nothing but a positive experience. He was friendly, helpful, responsive by returning phone calls, through in explaining the features of the new vehicle and followed up by doing what he said he would do. At no time did I question his integrity and so I feel it has been a positive experience from start to finish. I would recommend Charles to anyone who was looking for a Toyota product. Thanks Charles.
chasethepast
16 de dic. de 2013
To start, Anthony Gooden was very professional in appearance, manner and product presentation. He has many years of successful selling experience and it shows. Well done! Mr. Rodney Skaggs I only had phone contact with, but obviously a magic man to work out the financing for us. He was very helpful and courteous. Mr. Jay Young was very detailed and informative. He presented all of the options that were available to us and was very patient answering all of our questions. A very fast, precise and enjoyable experience. There won't be a question of where to go or who to talk to when it's time for another car. Thank you!
Lots of Cars
9 de dic. de 2013
Very smooth transaction - agreed upon a price with my trade "site unseen" - they trusted my representations and I trusted theirs - like a car deal should work.
bhansen64014
6 de dic. de 2013
I Bought a 2014 Corolla LE from Juan Serrano. Very smooth transaction - no pressure, no surprises I would recommend working with Molle and Juan Serrano.
Victorone
6 de dic. de 2013
I just signed my fifth lease for a 2014 Camry with Molle Toyota. I think that says it all. I keep coming back because I have a great sales rep - Steve Hennecke, great product - Toyota, and of course a great service department. I trust them all. I will be back.
rbird2
3 de dic. de 2013
Our sales representative, Bob Field was great to work with. Very helpful. Answered any and all questions and explained features of the new vehicle. Followed up by phone on a specific question. No pressure and very professional and great product knowledge.Rich Bird
Sue0
2 de dic. de 2013
Clayton is the best salesman I've had the opportunity to work with. He listened to me and helped me find a car that met my needs at a price that worked for me. What a great experience!
Rob
28 de nov. de 2013
I probably would have purchased a truck there, but the rock bottom price I was given was 4,000 higher than the dealership I purchased my truck at. After I was given a deal right off the bat at another dealership, I emailed to let them know and they tried to negotiate, but still didn't beat the price or really make enough of a push to have me change my mind. Nice facilities though with tons of cars. Just not the best deals.
stram45
26 de nov. de 2013
We have been loyal Toyota customers since we purchased our 2001 Toyota 4 Runner from Molle. Actually I believe we dealt with Anthony when we purchased our 4 Runner. Since then we have had the great experience of dealing with Molle, Anthony and Rodney when either purchasing or leasing a vehicle from Molle. Also, we use the Service Department at Molle and have been satisfied with the service we receive and the honesty regarding any issues with our vehicles. Finally, we can't say enough about Anthony and his pleasant demeanor and his knowledge about Toyota products. We definitely will continue to purchase/lease our future vehicles from Molle Toyota and Anthony Gooden. Thank you.Ken and Josie Stramberg
RayDel23
25 de nov. de 2013
I had a great experience working with Bob Fields and Rodney Skaggs as I purchased my second Toyota from Molle Toyota. I am in the U.S. Army and found that they support the troops and help them when it comes to purchasing vehicles. I would and have recommended family and friends to shop Molle Toyota. I will definitely come back and purchase from them as they made me feel comfortable working with them.
CarolDelgado
21 de nov. de 2013
I love my new Toyota RAV 4. I dealt with Bob Field, who was awesome and patient and Rodney what a fantastic guy. My husband is in the military and was home for the weekend. We stopped in and they gave us a great deal and a military discount. Rodney helped us get our payments down and walked us through what we needed to do with our other car. We asked to get our sales tax included in our loan and he even went out to the website to find out what our sales tax was for the city that we live in. After talking with Rodney, he knew that I supported the cure for breast cancer and they had a deal for every car purchased in October a portion went to the cause. That meant the world to me, since my father is a survivor. He even went so far as to let me have one of the magnets for our new car.Bob, Rodney, you guys are the BEST! I'm so glad that we found dealers that support the military and great causes, like the cure for breast cancer. I would go back to you guys in a heartbeat. I've recommended you both to my friends and family.Keep up the awesomeness guys!Your truly,Mrs. Carol Delgado.
sandylee47
21 de nov. de 2013
Our purchase experience for our new Toyota was fantastic, friendly, honest and informative. We appreciated the thorough attention to details in answering all of our questions. Working with us on finding the exact car that we wanted and negotiating a price that we felt comfortable with was the highlight of our car shopping experience. Clayton Bailey was our sales rep, and he was fabulous. Sandy and Don Lee
ronfinn2
12 de nov. de 2013
This was an amazing experience that has renewed our faith in the ability to do business on a new car without feeling taken advantage of. Mary was our dedicated sales person who followed up with us through the entire process of purchasing our RAV4, just the way we wanted it for a price that was fair. She took care of handling the initial contact from my Costco recommendation, and carefully and thoroughly listened to our desires. The paperwork was easy to understand with her and she made us feel totally at ease doing business with her. We already had a very favorable rate of financing approved through our credit, but Mary took the initiative and was successful in getting even better terms for us. Jay took care of our financing and final paperwork. Jay was extremely professional and took the time to ensure we completely understood the additional options/benefits available to enhance/preserve our new car purchase. Both of them combined made a perfect new car buying experience. We will highly recommending their dedicated service to others.
AaronWebb
12 de nov. de 2013
I'm 57 and in my lifetime I have purchased 17 new/used vehicles. In the course of that time I have probably dealt with over 50 different salesman and their "bosses." I have never had a better experience than when I recently purchased my 2010 Tacoma from Molle Toyota. Pete Christensen was my main salesman and Keith Heedum also helped out. I was always treated with respect and dignity. Not once did I ever feel "talked down to" or belittled. I don't think I'm just a pushover when making a deal and yet both Pete and Keith always stayed positive in our negotiations.My only regret is that I don't have enough money to purchase another vehicle from them.If you're looking for a place that will treat you right and make you a fair deal this is the place to go and Pete and Keith are the guys to talk to!
dwerth
12 de nov. de 2013
The best thing about the whole process was the lack of pressure. Anthony was very attentive but not pushy and that's rare at an auto dealership. Another thing I liked was that there was only an $89.50 charge for administrative. Normally, it's a lot higher. Going to an auto dealership is not one of my favorite experiences, but, this was pleasant. Rodney Skaggs also did a good service in wrapping it all up and far as financial matters and warranties, etc. I'd highly recommend Molle and especially Anthony and Rodney.
carlinm
10 de nov. de 2013
Rick was very patient and helpful. We knew the vehicle we were interested in, and Rick was very prompt and professional in getting us great numbers on the new vehicle as well as our trade in. We live 3 hours from the dealership, so it was very important that Rick work around our travel schedule. We have purchased 4 vehicles in the past 20 years. I have not had as an enjoyable experience buying a new car as I did with Rick. we really enjoyed his company and laid back approach in helping us to buy our new Tundra. An exceptional experience.
227744jbw
9 de nov. de 2013
Rodney Skaggs was very knowledgeable about the RAV4 SUV that I bought. I drove several other SUV's but really enjoyed the vehicle that I ended up buying. Rodney was very quick and efficient about preparing & completing the paperwork as well as getting the vehicle prepped for delivery. I have recommended Molle Toyota and Mr. Skaggs to several of my friends who were looking for a new vehicle. I'm sure I would use Molle and Mr. Skaggs for any new car I might need in the future.
tisharroyo
9 de nov. de 2013
Molle Truck Center customer service is great. I found exactly what I was looking for, the price was even lower than advertised and the process was very smooth. Thank You!
digar
8 de nov. de 2013
We have returned to Molle for our new vehicles over the past several years because of Roger Garner and his devotion to the Molle franchise. He is always knowledgeable about the product and says good things about his employer. He is warm and friendly and never pushy. He lets the product sell itself after explaining features, etc. He does not waste customers' time with silly antics regarding price negotiations. We trust Roger. We had seriously considered buying Jeep products again or Chevy but stayed with Toyota after visiting with Roger. He is a keeper!
jackkennon
7 de nov. de 2013
Dear Toyota--I am 75 years old and have purchased many cars over time. I bought a 2001 Avalon from Molle and it was the best car I have ever owned. So when it was time to buy a new car, I looked hard again at Avalon, as well as Acura, Honda, Nissan and Hyundai, for the kind of car I wanted as well as pricing. Along the way, I met Anthony Gooden at Molle. He is by far the most knowledgeable sales person I met. He also treated me with respect concerning pricing, and my interaction with the financial manager. I got great service, i believe a fair price, and with only about 100 miles on the new Avalon, an awesome car. This is the first time I have traded a car vs. selling it myself. My 2001 was mint, and your used car buyer low-balled me at $3500. My minimum was $5000 for the trade and Anthony and his sales manager accepted my counter offer with no issues. I may have traded a bit low, but I have always believed in a "fair price" and not milking the transaction to an unreasonable point. So I would recommend Molle and Toyota again because of 12 years experience with my 2001, incuding your service department. Top notch information from Anthony, respect from Anthony and others, and fair pricing. This is probably my last car purchase. Lets hope the next 12 years Avalon/Molle experience match or beat the last 12.Thanks, Jack Kennon
Army_Wife
6 de nov. de 2013
Worst dealership EVER, our salesman didn't know what he was talking about, our finance guy did not reveal information that was needed. Will not buy from Toyota ever again. Had 3 toyota vehicles but with this experience I will not buy Toyota. I also will not recommend this dealership. I will be leaving reviews with the company as well as many other places. Thank you for the worst service ever.
cindyps
5 de nov. de 2013
Purchasing a vechile can be a painful experience- Am I being taken advantage of ? Is this a fair price? Negotiation...the list goes on. This time I used my Costco Card. Great experience ! The team at Molle Toyota was excellent and well mannered. I love my Forerunner!
libby1952
4 de nov. de 2013
Best car buying experience I have ever had(new or used). Salesman was very knowledgeable and pleasant. I would definitely buy a car from him again.
oldseadog43
4 de nov. de 2013
The easiest and most relaxed and successful car buying experience I have had and I bought my first car 52 years ago. Steve Hennecke was informative, accommodating and straight forward. He listen to what I wanted and found the car that met my needs and at a price that worked quite well. Jay Young made the financial part go smoothly; he made his "pitches" took my answers at face value and we wrapped the purchase up easily. There was a paperwork glitch in getting the lien released on the trade-in and Molle was patient and understanding.
deesopinski
1 de nov. de 2013
This is our second Toyota Highlander and Rick McPherson is our salesperson on both. With a phone call to Rick, we were able to set up an appointment to meet with him, determine which vehicle we wanted, sign papers and go home with our new vehicle within a short amount of time. He met us around our schedules and made it fast and easy. It was a very nice experience.
Billgrubb
30 de oct. de 2013
I have been using Molle Toyota for at least 15 years and 3+ new cars and have never had a bad experience. The latest was with Roger Garner who is outstanding. This was the 2nd car we have bought from Roger and we have been more than pleased each time
JenM33
27 de oct. de 2013
Mary Witt has helped me once again to buy a new car at Molle Toyota (my 3rd time!). Mary is probably the best car salesperson I have ever known. I will never go to anyone else - meaning Mary and Molle Toyota. My father was a car dealer for 38 years (no longer living) and was one of the most ethical dealers around. Molle is the first dealership I have encountered that serves the customer the way my father and his employees did. I now own a Prius V and love it. I would give a higher rating than 10 to Mary Witt at Molle Toyota if it were possible. So just know that she's a gem! So is Jay in the business office and all the service individuals I have worked with. Thanks Mary and Molle Toyota!
anaisbe100
26 de oct. de 2013
Anthony was a very friendly person. He work with me to give me a good deal. He taught me how to use some basic features about my new Toyota Rav 4.Thanks
mshaf
26 de oct. de 2013
This was our 4th car we purchased from Molle and Mary Witt. We now reside in Arizona and still take our business to Mary. She makes the process very easy and she is very helpful when going over the new features that we didn't understand. She also made a point to schedule a second meeting just to make sure we understood how to use the new fancy radio and internet apps. Now if I can learn to use my new phone. Overall this was the best buying experience I ever had. I will always refer my KC friends and family to Mary.
Glendarama
25 de oct. de 2013
I purchased a 2013 RAV 4 XLE. I used the Costco Auto Buying Program. It was a very positive experience from the moment I entered the door to the day I drove away in my new car. Phil Mcgan was a great salesman, very helpful and kind. Jason (not sure of last name) is a coordinator for the Costco program and he was also very nice. Paul Hake was my initial contact and I appreciate his helpfulness too. I highly recommend Molle Toyota for a positive car-buying experience.
jwporter
25 de oct. de 2013
We met Cameron the first day we visited Molle Toyota. Cameron was outside, and he came up to meet us without seeming pushy. We were looking at both the Highlanders and FJ Cruisers. Cameron was very knowledgeable about these models, and he stayed with us on the lot for more than an hour. We left that day knowing that a Highlander was the model for us, but we still wanted to look at other kinds of cars and dealerships. Cameron did call us in the next few days to see if we had any other questions about a Highlander. He was polite and encouraging about the Highlander vehicle. Due to the Govenment Shut Down, we had to put our want of buying the car on hold. Cameron was very understanding, and he seemed well informed about the news of the Shut Down. When the Government Shut Down was lifted, Cameron gave us a phone call. He responsiveness to our personal situation impressed us. We went back to the dealership, and asked for Cameron who once again showed us the Highlander that we were interested in buying. He did not press us into a premium trim level of the model we wanted, He stayed with us through a good negotiation, and he also checked with Don Walston on our offer. We have just bought our Highlander, and we expect this vehicle to be a good car for our needs.
kkrkkcrrcom2
23 de oct. de 2013
I would have responded earlier, but I didn't realize this was the response opportunity until my wife spelled it out for me today! Very positive buying experience! Rick was very helpful, upfront, cordial, good to work with! Tended to all my wants and needs, worked out a deal in the morning and took delivery in the afternoon. Rated good on the price...who wouldn't feel that they'd rather pay less?Have bought several vehicles from Molle, this was best day doing a deal, from greeting to driving off the lot!Sincerely, Rolland Klingbeil
vrodlipo
18 de oct. de 2013
I bought my Toyota FJ at Molle five years ago and the service and sales were most excellent, that why I came back to Molle to buy a 2014 PriusV (three). I think that I got a good deal and Clayton was most helpful. THANK YOU CLAYTON & MOLLE
airplane58
17 de oct. de 2013
I was extremely happy with my experience buying experience at Molle Toyoto. It is a very comfortable and friendly environment in which to purchase a new car. Most impressive of all was my sales associate Steve Hennecke! He is a very courteous, friendly, and knowledgeable individual and was able to answer all of my questions in great detail. He truly made it a no hassle buying experience. I have purchased many new cars over over the years and I can honestly say that Steve is the best sales associate from whom I have ever bought a car. I most highly recommend Steve to anyone who is interested in buying a new car!
JMSurf17
15 de oct. de 2013
Roy was my sales person and he's great! Clayton helped and is super nice. Both very laid back, knowledgeable and professional. The dealership's environment is more laid back than others in the area, which is why I ended up buying my new Camry at Molle. The price on the "red tag" sale is extremely competitive and they're also willing to negotiate. This dealership gets an "A" in my book.
Clswartz
13 de oct. de 2013
I just bought my fifth Toyota from Molle, and had a wonderful experience. Everyone was friendly and it was a very pleasant transaction. I am a very loyal Toyota owner and I would not buy one anywhere else.
ktsmommy
10 de oct. de 2013
I was welcomed from the first moment I walk in the door. Friendly nice people. Steve went out of his way to accomadate me, answer questions, and make me feel comfortable. The Rav4 sold it's self, I loved it. Again Steve spent time with me to explain all the new features and to make me feel comfortable with my new car...very satisfied!! Thank YOU Molle and Steve for turing a difficult experience as a single lady into an easy and good one. I love my car!
eedmonds01
10 de oct. de 2013
My husband and I visited Molle Toyota to shop for a car.. My husband had in mind what he was looking for. We asked for Chris before we got there because I had worked with Chris at JCPenney. He showed us 2 or 3 cars and took us out to test drive them. Chris was very thorough and very PATIENT!!! He answered all of our questions and showed us how to work different things on the cars. My husband chose a Camry Hybrid and Chris went over the car with us. He knows his stuff and , once again, was very patient with us. We enjoyed working with Chris and when I'm ready to buy a car, I will go back to Chris.
ddpadg
8 de oct. de 2013
Rick McPherson is a good listener and matched up my wants and needs to a vehicle that would meet my requirements. There were no high pressure tactics at Molle Toyota, and I feel I got good value for the price of my Camry XLE Hybrid.
dl78
7 de oct. de 2013
I've always had a great experience with Molle Toyota when servicing my 1999 Toyota Corolla for the past 7 years and so when it came time to buy my new car I knew that I wanted to purchase my new car from Molle Toyota. Wilbert Veal provided me excellent service all throughout my car buying experience and helped me get a great price for my trade in. Wilbert made my car buying experience stress free and I really appreciate that. Wilbert made sure to answer all my questions. Wilbert was friendly and helpful throughout my car buying experience. I recommend Molle Toyota and Wilbert Veal to anyone thinking about buying their next car or having their Toyota serviced. JR Schaffer really helped with the financing process and guided me through each step.Daniel Leaver
edgarleyva90
7 de oct. de 2013
Brought my 2012 Camry in for 20k service, also because my driver window is making a noise when going down and up.First off I was told 1 hour wait, then the advisor told me the issue with the window was becuase of the "dark" tint. (I have legal 35%). Don't see how tint is the blame for the problem if that's the case the passenger window would do the same thing. Second, I asked the advisor about a stain in one of the seats (water spill) and if it could be removed, was never given an answer or advise on what to do, advisor forgot about the issue. Third, I was asked if I wanted a free car wash, estimated wait 25 MORE minutes after 1 hour if not more had already went by. Well after an hour I finally got tired of waiting and went up to the advisor and asked about my car, my car was sitting outside and had been sitting their for who knows how long, to top everything off my car was washed with one of the rear windows cracked open, enough to get the rear seat splashed and water drops all over it. As a result of the window problem I guess they think its the window seals, so they ordered the parts, I called and canceled the order.Called Adams Toyota and I am having them order the parts and work on my car. I went to Molle just because I was in the area but never again.In my opinion very unprofessional. Waiting times are rediculous. And blaming the issue of my window on tint?? Come on' now.
Maxsenger
4 de oct. de 2013
I have purchased 3 cars from Anthony. Fantastic service and a wonderful person. So nice to work with! I plan on buying from Anthony again.
docfishead
3 de oct. de 2013
I have worked with Anthony in the past. I have found him to be very easy to work with, very customer oriented and not at all high pressure. This is the third rav-4 I have had and will continue to come back. I am trying to talk my husband into this car in January of 2014 when his Lexus lease is up - so far hE loves this car!. Cynthia Fishman
cch5410
30 de sep. de 2013
We had a good experience with Steve. There was no hassle and a comfortable environment and he did a good job being flexible as we looked at different models.
jassyb
30 de sep. de 2013
I would give big zero for Molle. They are cheaters. I went for my car servicing, they came up with so many fake problems in my car. The problems that were real, they never fixed those but charged me. For at least car servicing, i would never suggest Molle. It's the worst dealership i ever visited. cheaters, cheaters, cheaters...
Craemer24
29 de sep. de 2013
Had a great experience with Pete. He was thorough and answered all our questions. He was friendly, respectful and helpful. We felt comfortable doing business with Pete and would buy our next car from him in a heartbeat.
djblondin
28 de sep. de 2013
We had been searching for a vehicle for a number of weeks when we finally decided to visit Molle Toyota. There were several other dealers closer to our house, but after looking online Molle had more selection of vehicles on the lot than the others. So, even though it was about a 30 mile drive we decided to take a look at what they had. It was well worth the trip. They had a vehicle with the exterior color and interior look that we were looking for. What sealed the deal of course was the negotiation. We had a price in mind and Molle was able to meet us very close to what we were willing to pay without a lot of fuss or pressure. Our salesperson (Juan) was courteous and respectful and would recommend him to anyone looking for a Toyota. I have nothing but good things to say about Molle Toyota. I would buy from them again in the future.
bjblitzkreig
28 de sep. de 2013
This dealership created a great overall experience from start to finish. Quinn and Jason were great to work with and I would recommend this dealership to anyone.
loganrutherford
26 de sep. de 2013
Anthony and Rick were both very knowledgeable and friendly. I had a great experience and will certainly recommend Rick and Anthony to friends and associates who might be looking for cars in the future.
AngelaBurner
25 de sep. de 2013
This is our second new SUV purchase through Molle. Unfortunately, I fell prey to an online sale ad from a competing dealership and visited there first. I wasted three hours at the other dealer and left frustrated, confused, and my needs were not met. On a whim, and in spite of my defeated attitude, I stopped by Molle on my way home. I greeted the Assistant Truck Manager, Jason, with, "I'm sure you won't be able to help me...." He took a couple minutes to ask some questions and assess my family needs- a third row of seats, a very specific budget, and a small list of luxuries I really wanted. With extravagant discounts and outside-the-box thinking (adding some after market options to a base model), he and my salesperson, Quinn, found a perfect match within 15 minutes. Delivery of the vehicle was just as smooth. We were given a very competitive financing rate, which we were informed of in advance. And, their document fee was well under $100, in contrast to the other dealer which wanted nearly $400. Quinn gave a very thorough tour of the vehicle and synced all our electronic devices for us.I work in sales myself, and am a very tough critic. For me to take the time from my busy schedule to write a review speaks to the impeccable level of service I received. Highly recommend!
shiva1960
24 de sep. de 2013
We have bought cars from Molle Toyota in the past so buying my new Prius from Mollewas a no-brainer. Our salesman, Clayton Bailey, worked with us to get the car I wantedat a good price. He answered all our questions and worked hard to make sure we werehappy with our purchase.
DonSchempp
23 de sep. de 2013
We appreciated Clayton's patience and staying with us through the process. He was extremely knowledgeable about Toyota's products with clear explanations. We would definitely deal with him in the future.Rick Skaggs was very helpful and has his procedures well in hand.It was the least painful meeting ever with the finance department.Molle Toyota is the place to do business.
janetbeverley
20 de sep. de 2013
My husband and I have been long-time customers of Molle Toyota. Today when I left my car for service, I needed a ride home due to the plumber coming out to the house. The service department told me that I could have access to the free shuttle service, and that if I waited in the service lobby area, the shuttle would pick me up. That was great! Much to my surprise, Sammy Lambert came up to me while I was waiting and stated that she would be giving me a ride home because the shuttle was not currently available. I love surprises! Surprise your customer and you will maintain him or her! As Sammy and I left the service area and drove home, she was absolutely delightful. She is intelligent, energetic, very personable, and a great representative for Molle Toyota. Tammy is a natural in recognizing the components that are important to customer service. She knows how to build a relationship with the customer immediately rather than just "giving the customer a ride." One can tell that Sammy enjoys her work with Molle and she enjoys people and providing good service to them. Thank you, Molle, for the added benefits you provide to your customers that others do not! Thank you for the surprise in that I was able to return home quickly. Thank you for the added benefit of meeting a young woman who is successful, committed to customer service, and knows how to related effectively to your customers. Janet A. BeverleyBarber and Beverley, Inc.
Prrprr
13 de sep. de 2013
I have purchased a Toyota from Molle twice and I will NEVER purchase a car anywhere else. My tire pressure light was on this morning, drove to the dealership, was greeted(they were busy), immediately was told they will check everything. About 20 minutes later, I was told the air was low, nothing else was wrong and they were washing my car and will page me when my car is ready. In a few minutes, I was ready to go! I have never been so pleased buying and servicing a car with your exceptional service team! Thank you from a very satisfied customer.
Highlanderbuyer87643567
13 de sep. de 2013
Anthony was a gentleman and a great listening salesperson. We were happy that we happened into having him as our salesman. Would recommend to all of our friends.
Jojoreph
12 de sep. de 2013
Cameron was very friendly and attentive. He seemed very knowledgeable. He tried his best to make a sale the first day we were there but we weren't ready. He contacted us a couple of times afterward. When we decided we were ready, we asked for Cameron but it was his day off so Bob stepped in and was equally attentive, friendly and knowledgeable. We went back to Molle because we had a positive experience when we bought our first Sienna. We were very happy with that purchase and hope to be equally satisfied with this one.
volapuk22
10 de sep. de 2013
Anthony was incredibly friendly, kind, and helpful. He demeanor was professional and he really knows his stuff. I will most definitely refer friends to him in the future. Rodney was also super friendly and had a great sense of humor. My overall experience was superb. I will be a repeat cutstomer at Molle Toyota.
brisimitzakis
5 de sep. de 2013
Sales process was good but that is where the positive experience ended...First they forgot to install wheel locks I had already paid for...Then the glove compartment handle broke and had my son & wife waiting in service area for 2 hours before telling us they forgot us and the 'part was not in stock'...Then they forgot to order the replacement part...Finally, the replacement part came in and my son took car to dealer at his appointment time and was told they were 'over booked' and he had to come back at a different time...I do not think the problem is Toyota or even the sales department but someone should think twice about taking their Toyota to Molle Service department.
chasbetha
4 de sep. de 2013
As we have been extremely pleased with our last car, an '06 Toyota Sienna, purchased at Molle Toyota, we knew we would return there for our next car purchase. We were greeted by Clayton, who answered out questions and then left us alone to browse. We then reconnected and he was MOST helpful in every way. After we had decided on "the car" that we wanted, he worked with us to get the price to where we could reach a purchase agreement. He handled all the necessary work, promptly and efficiently, all the while maintaining a friendly manner. At the time we picked up the car, he spent considerable amount of time with us, explaining all the features and the use of the navigation system to us. He went "above and beyond" the call of duty. We will not hesitate to recomend both Molle and Clayton to anyone.
JacquieM4
4 de sep. de 2013
I had fun picking out a new car and Quinn was great. He was very helpful and did a great job of showing my husband and I the cars we wanted to look at and explaining the different options. Don and JR where very helpful as well. They made the whole process very easy and since I decided to purchase a new car on my birthday I didn't make it easy for them. It was my birthday and they where great sports and put up with my "YEAH ME" it's my birthday silly mood. We are enjoying our new car. (aka my birthday present) I would purchase another car from Quinn, Don & JR at Molle Toyota. Jacquie M.
Wendee1
3 de sep. de 2013
My husband and I had a great experience buying a car at your dealership. Phil Mcgan was an excellent salesperson for us. He was very patient since it took us quite a while to decide on what we wanted and was very willing to show us more cars to help us decide. He was very personal and professional and pleasant to work with. It was a refreshing change from other dealers we had visited. We felt Phil had a no pressure approach and was very knowledgeable about the cars. Because of this we decided to come back to Molle and deal with him for our purchase. We would definetly recomend Phil as a great salesperson. Thank You
mvb22222
3 de sep. de 2013
The process from start to finish was excellent. I had a good idea about what I wanted going in, but Wilbert was very accommodating and answered all my questions without being over-talkative or pushy. I was not pushed toward one model or another and was given plenty of time to think and just drive the car. Molle in general worked very well for me.
BK13
1 de sep. de 2013
We just purchased a Highlander from Molle Toyota. Our salesman was Bob Field and he was fantastic. He was very knowledgeable, professional, non-pushy and very friendly. Everyone we had contact with at the dealership was professional. We also received a great deal and look forward to buying another car from them in the future. It was the best car-buying experience we've ever had.
margz87
1 de sep. de 2013
We visited Molle Toyota to purchase my husband a Toyota 4Runner on Labor Day weekend, and they were crazy busy. But they still showed incredible customer service and kept checking on us. When the crowd died down a bit, Quinn Wright helped us through the process of deciding whether to buy new or pre-owned (this was our first car purchase from a dealership) and explained the pros and cons of both. We decided on a new vehicle, and Quinn was very detailed through every step of paperwork in the sales process. This dealership took great care of us!
kincade
31 de ago. de 2013
We recently shopped several (Costco Certified) dealerships in the Kansas City area and our experience at Molle Toyota was by far the most satisfactory. The salesman's knowledge of the product (2013 Highlander SE V6) and the particular protocols required by Costco was impressive. He and his manager worked together seamlessly to make us feel like true participants in the process rather than just "customers". I'm pleased to say there wasn't a single "hard sell" associate to be found. The facility isn't new by any means but the showroom was clean and comfortable. We would definitely recommend this dealership to our friends.
jerryholek1478
29 de ago. de 2013
Quinn was our sales person. From the very beginning, he was very professional, friendly, and very product knowledgeable. He wasn't pushy but seemed to be able to want us as a customer to understand that the prius we were looking at was indeed a car we would not be sorry to own. Without saying, I just got an honest impression from his mannerisms that we were in the right place and looking at the right car and talking with the best of the best as far as sales people are concerned. I felt very confortable during the entire process. Thank you very much , Quinn and Molle Toyata. Sincerely,Jerry and Linda Holek
ruhlme
27 de ago. de 2013
I wanted a no hassle deal on a new Toyota, and I found one. Molle's team was considerate of my working hours and promptly took care of me when I arrived at the showroom. I was able to pick a vehicle in under and hour, and I took delivery of my brand new RAV4 within two business days! Thanks again, Molle.
Lablover2012
27 de ago. de 2013
I drove from 2 hours away as the hometown dealers in my area would not work with me on the phone. They also did not offer as good of a deal. Phil at Molle Toyota was great to work with to buy my new highlander. From talking to the Internet sales, floor sales, and the business office, the experience was phenomenal. They held my vehicle with a deposit and started my loan papers over the phone. I would highly recommend checking them out. I did not feel like I was pushed into anything or manipulated into purchasing a vehicle.
sgtdave178
26 de ago. de 2013
I sent one of these previously but needed to mention Rodney Skaggs as the best finance guy I have ever worked with. I have excellent credit and never have had issues getting financed, but, Rodney went the extra mile to find me the best rate possible, better than my credit union.
amitch22
26 de ago. de 2013
Anthony was very patient and never flinched when I made my numerous request. I appreciate, Anthony, his manager and Rodney as well, very professional gentlemen to work with.
duffielddavid
25 de ago. de 2013
I should preface this comment with the fact that I went to the new Hendrick Toyota first and they actually told me to go to Molle Toyota because they had lower fees (I actually believe they prejudged my wife and my ability to buy a car and two salespeople thought we were not worth their time. If they only knew....). So we went to Molle and ended up leasing a new Tundra. I have purchased over 10 Toyotas from various dealers and this was by far the best purchase experience I have had. Quinn was outstanding, patient, and even re-arranged his schedule to stay late so we could take delivery. Thanks Quinn! You have our recommendation.
nikname
20 de ago. de 2013
I was thrilled with the attention, patience, information, effort and guidance provided by both Quinn and Don at Molle Toyota. It was not the only dealership I visited, but will be the only Toyota dealership I return to! They helped locate not one, but two cars for me since what I was after was not on the lot. NEVER felt pressured. They answered my incessant questions always with a gracious smile. Not to mention, they offer a "lifetime warranty" on power train. GREAT SERVICE! Hard workers! Fabulous follow through!
RESingleton
20 de ago. de 2013
My first visit was on a Saturday and the dealership was very busy. Quinn greeted me immediately and was very pleasant and identified what I was interested in quickly and easily. He asked all the right questions and had me looking at one vehicle while he got me literature and another vehicle to test drive. Even though Quinn was assisting another family at the same time, he gave me plenty of assistance and all the help I needed at that time. He was not pushy and seemed to really care about getting me in a car I liked. When I returned on Monday to purchase the car he was there to meet me as I pulled in the lot was with me through every step in the process. Rodney was also very pleasant to deal with for all the paperwork and financial details. Both men are assets to this dealership. They bring integrity and quality service to Molle Toyota.
Jabez5841
19 de ago. de 2013
The service was great. The selection of cars that were available was impressive and I did not have to wait or try to find another dealership. My daughter recommended Molle because of her previous experience and I am glad she did!
philverhagy
15 de ago. de 2013
Trade In: Worked with John Sanson. Have workeed with him in the past on previous pruchases and trades. Have sent friends to him. John is great. He was the best I have worked with in auto sales in the past and that didn't change this time around. Makes the trade in process simple and painless. Also appreciate how Molle separates the trade in process from the purchasing process. It's a much more clear process than the traditional "haggle over the difference" experience I've had at other dealerships. At Molle, you sort out the purchase price of the new vehcile and then look at the trade in-- distinct and separate transactions--- the way it ought to be.New Sale: Was a Tundra. Jason was very clear and explained pricing well. The negotiating process was very quick and painless. After doing research on the market, I feel I received an exceptional deal and Jason made that easy. Quinn completed the sale and spent time to explain the features of the truck. Despite owning a Tundra previously, he showed me some features I never discovered on my own. No complaints!Checking Out: Worked with Rodney. I have to say that the very long wait for the check out process was annoying. I was a cash buyer and just wanted to write a check and leave. Apparently a flood of purchasers all came in at the same time and there were not enough finance/checkout folks to handle the volume... After an overly long wait, I met with Rodney. Just like my other experiences with people at Molle, he was great! Once I sat down with him, he saw that I was in a rush. He's very personable, diffused my annoyance, and expedited my close. Props to Rodney for excellent service--- once I finally was able to sit down with him. Despite the wait at checkout, the experience was overall excellent. I'm a returning customer, and I have referred friends there who have purchased vehicles, who also had great experiences. As long as Toyota keeps making excellent trucks, I'll give Molle the first crack at my Toyota business on the next purchase...
brucenancy
13 de ago. de 2013
From the moment we arrived at Molle Toyota Used Cars, and were greeted by Pete Christensen, to the day we picked up our 2010 Toyota Highlander, in mint condition, we were impressed with every aspect of our experience in selecting our vehicle. Pete Christensen's courtesy, professionalism, friendliness, auto knowledge, and natural manner, made us feel welcomed and reassured that we were in good hands. Never did we feel pressure. Our negotiations were fair and speedy, and our car was delivered in pristine condition. The Molle staff went the extra mile to insure that our car was outfitted with new tires, new bumper cover, new floor mats, and thorough shop inspection, so that we would be totally satisfied. We are delighted with our car and are impressed with the entire Molle Toyota staff. Our experience as A plus! Bruce and Nancy Morgan, KCMO
anytennis25
9 de ago. de 2013
I've purchased 4 cars from Molle, 2 from Roger Garner specifically over the years. You will not find a better dealership to do business with and Roger treats you more like a friend than a customer. Alan Turner
jackndiane
8 de ago. de 2013
From the time we started looking into the Prius V, Toyota Molle personnel were responsive and met all of our needs. Phil MaGan was extremely helpful in making us feel right at home. He made buying our new car easy without the stress. Thank you Molle Toyota for your exceptional customer service.
jkr76
8 de ago. de 2013
If I could give this dealership a 6 out of 5 I would. I called and got a great price quote on the vehicle we wanted and when I arrived at the dealership they honored the quote with no hassle. They even gave me more for my trade by just me asking for more. This experience was very pleasant and stress free. The friendliness of the salesperson and management blew me away. I will be buying my vehicles in the future from Molle Toyota. A+++Thank You! We LOVE our new Highlander Limited!!
richaerd
8 de ago. de 2013
was very pleased with salsman and finiance person was pleased with the dealership and the road i drove in on would recomend this salesman to all my frien=ds
Pattisue
6 de ago. de 2013
World class experience. Bob and Don are down to earth. No high pressure sales here, no low-ball trade offers. Fair deal all around. Will return to buy again.
Stevedeluca1970
6 de ago. de 2013
The service was very friendly and fast. Jason and Quinn worked with me to get me the best deal possible. Overall the buying experience was very good.
kathleenmariebetzer
4 de ago. de 2013
After visiting multiple car dealerships, I was able to find a place that personalized my needs with a staff that was honest and very patient with me! I will always do business here in the future.
reynolj1949
29 de jul. de 2013
I had a very positive experience during the purchase of my 2013 Camry Hybrid. Very friendly, knowledgeable salesmen and no pressure to buy. All questions I had regarding my new vehicle were answered. Quinn did an excellent job of explaining the operation of all the equipment on my car. I left the dealership feeling confident that I would have no problem driving my new car safely.
bjy5592
27 de jul. de 2013
Using the Costco discount was very easy and buying the car was painless. Quinn Wright was very nice and did a great job. I enjoyed the experience.
tkb005
25 de jul. de 2013
Molle Toyota, Craig Blaylock and Rodney Skaggs truly made the car leasing process easier than I've ever experienced before. Not only were they able to get me in a great car, but they also made the process less stressful and convenient. I was able to get a brand new Corolla for the same price or less than a used vehicle I was planning to purchase. I would recommend this dealership to anybody looking for a great car at a great price!
Hulkout
24 de jul. de 2013
We were in the market for purchasing a Honda or Toyota minivan. We looked at various dealerships around the greater Kansas City Metro area, and by far were treated the best at Molle Toyota. We felt no pressure to buy and we were not haggled to death.........a BIG plus for me!! Great customer service and an offer that fit our budget.....what more can you ask for?
btsmith1724
23 de jul. de 2013
Bob, Thank you for working with Brett and I in purchasing our new Sequoia! I appreciate the time you took to stay with me through the entire purchasing process and in showing me all the fun tools in my new car! Most importantly, a BIG thanks for your patience in the last minuteissues with our trade-in! I can't tell you how much that means to us... I"m sure I'll have a few more questions on the car and know without a doubt that I can turn to you.~tracy
cyto13
22 de jul. de 2013
Clayton Bailey was exceptional on finding the PriusV we wanted. He was very knowledgable about the PriusV & answered a lot of questions. He made our car buying experience a lot more pleasurable than it's been in the past. I would highly recommend this dealership to friends & family. Thanks again Clayton,Suzanne Brooks
rcmiles
17 de jul. de 2013
Quinn did a great job answering all of my questions and was very personable. He made it an easy process to buy my new car.
DonCleveland
17 de jul. de 2013
Chris Immele helped me with the lease of my 2013 Camry SE. He was very professional and explained the features of the car in a simple, understandable manner. Chris knows the product line and he knows how to communicate with people in a non-threatening way.This is my second car lease from Molle Toyota. Both experiences have been very positive. I'll be back again!Other folks that had a hand in this transaction were Paul Riggin, Jay Young and Rick Gannon. These gentlemen all showed the same high level of professionalism and expertise that Chris Immele displayed.Lisa Cleveland
LuAnn609
17 de jul. de 2013
I was searching for a new Prius to replace my 2005 Prius, and had visited a few other dealerships. After being chased into the lot as we drove in, met while exiting the vehicle, and obnoxious, rude, salesmen, we went to Molle. What a difference! We were able to take our time and look at the lot, found the car we wanted, and then were politely met as we entered the dealership by Juan. He arranged for us to take a test drive, we loved the car, and the deal was finished in record time. We paid the price we wanted, and the finance associate, Rodney Skaggs, did not offer us the extras that we did not want. My first Prius came from Molle; now my second has too! I will not need to visit other Toyota dealers when I am ready for my next Toyota.
ddesalme
14 de jul. de 2013
Was very helpful finding the exact vehicle that we were looking for. Everyone we spoke to was very helpful and friendly. Worked me through the process quickly and offered refreshments when we did have to wait.
JohnAVer
14 de jul. de 2013
Purchased a new Prius on 7-13-13. Best car being experience ever (I am in my early 60's) . Salesperson Wilbert Veal was great. Very knowledgable and helpful in assisting my wife and I in picking right vehicle for us. No pressure just good advice and he helped us get a great price. I would highly recommend Molle Toyota and Wilbert Veal to any person looking for a Toyota vehicle.
scottrussell
13 de jul. de 2013
Clayton, the sales guy, went out of his way to be helpful to us. He even drove me back to my house to pick up paperwork on our trade-in. The buying process went more smoothly than I've ever experienced at other dealerships. A+
cubboys
12 de jul. de 2013
Called Don asked for the best price on a new Tacoma Long bed 4x4, he shot me the price, called him back after checking dealerships in my area and held the vehical with a credit card until I could get there and pick it up. When I got there the truck and paperwork were ready to go and an hour later I was on the road with my new truck! Bob showed me all the cool features, Don and Rodney did their thing, and were also great to work with. I've never had such and easy informative do everything you say your going to do car buying experience. I recommend these guys 100%! Nice work fellas!!!
jimkelly31
12 de jul. de 2013
Overall the best dealership Ive dealt with..and Ive bought alot of vehicles. I could write alot about my experience but I will just sum it up with the most friendly and very fair business. They really want to make you the best deal. alot of dealerhips hide begin " no haggle" prices. Molle works to make the best deal the can fairly. Also the dealership fee. 89.50 or whatever. I just wanted to say alot of dealerships want to hit you with 299 or even 500 cough cough superior chevy... Molles 89.50 fee is much lower and once again FAIR. thanks Paul, Rodney, Don and mostly Quinn (awesome sales rep) friendly no pressure and honest.
Hogmanden
11 de jul. de 2013
Very professional experience with sales staff. Price negotiated was very competetive with internet rates. Bob was very helpful in going over the details of the vehicle and setting up my smartphone with the vehicle. Great quality vehicle. I would buy again from Molle Toyota.
Cintaylor630
9 de jul. de 2013
Best car lease experience thanks Mary Witt. Look forward to leasing from you in the future!!! Love my new 2013 Corrola S, everything I was looking for in a car hassle free.
Karenhaake
8 de jul. de 2013
We had a wonderful experience buying our new vehicle from the time we walked in until the time we left with a new car. Would definitely recommend this dealership and salesperson to others.
heycoach3885
8 de jul. de 2013
This was the third vehicle we have purchased from Molle, second Tundra. Every time I visit, I am greeted with a smile, accompanied by a warm welcome/hello, and have been offered a cold drink. There is no waiting around for help. As soon as I entered, Quinn Wright was there to help me find the right vehicle for me. He made sure he found the vehicle with the features I needed and wanted, all along finding the vehicle within my price range. For example, I wanted a vehicle with xm/sirus satellite radio. The truck we found did not have this feature equipped, but Quinn went above and beyond, and found a way to install this feature into the truck at no cost. May seem like a small thing, but sometimes it's the little things that count. He made it very clear he wanted my business, and was willing to do everything in his power to make it happen. As I have said before, this is the third vehicle we have purchased from Molle, the second Tundra. Because of people like Quinn, Don, and Rodney, I will continue to be a customer of Molle. They make it easy and simple. And who doesn't want purchasing a new vehicle to be easy and simple? Thank you for all of your help! Especially Quinn!
pgbrudos
5 de jul. de 2013
My neighbor suggested I visit Anthony Gooden at Molle Toyota and I'm glad I did. Anthony and the rest of the staff I met and/or worked with were very cordial. I didn't feel the pressure like I did at other dealers. When in the market for another car, I will definitely go back to Molle - and, I will also highly recommend Molle to neighbors and friends.
smithers2
5 de jul. de 2013
I received a very timely and competitive bid via email from Beth. When I came into to the dealership on short notice, she had Anthony ready to meet and assist me. He was extremely cordial and helpful. Buying a car is often a painful experience, but working with Anthony was very low stress. Our only concern was that it did take a while for us to get into the business office to finalize all the paperwork, which was a bit troublesome having our young kids along. Fortunately, Molle does have a very nice playroom for toddlers which helped occupy them for much of the wait.I would definitely work with them again in the future.
BBQBuddha117
1 de jul. de 2013
We purchased a new Corolla for our son to drive this upcoming school year. We previously purchased a new Rav-4 from Molle, and worked with both Jason and Rodney on the deal. We were very impressed with the professionalism and customer service from both gentlemen on both of our vehicle purchases at Molle. In the case of our Corolla purchase, we learned that Jason was out of the Country when we initially wanted to buy the Corolla. Based on our experience with Jason on our first purchase, we decided to wait a week until Jason had returned to work so we could work specifically with him. While waiting for Jason to return, Rodney was very accomodating in assisting us with starting the process and answering any questions we had regarding financing. Overall, we could not be more impressed with Molle Toyota, we have been to other Toyota dealerships in the metro area in the past but have never experienced the level of professionalism and customer service that Molle has to offer. If you want to buy a Toyota in Kansas City, this is the only dealership we would recommend. Thanks again, Andy and Jill Falcon.
ten4han
29 de jun. de 2013
Molle has nice and neat display. Cozy and spacious as well. Mr. Craig Blaylock, my dealer, understood what I was looking for and why I visited him right away. I actually wanted to buy Kia Sportage, but their offer was very disappointing. Craig was frank and straightforward so that I could understand what he could do to help me find a right car. I ended up buying a more expensive car than Sportage but I'm happy with the price, APR (0%), and maintenance options of the new car that Craig suggested.
lizmathew1
28 de jun. de 2013
I walked into the dealership and said i wanted to test drive a RAV4 and was assisted immediately. Later that evening when i contacted my salesperson for the purchase of the new vehicle and the price negotitions he was very helpful.
jshuchart
25 de jun. de 2013
This is how car buying should be. They really appreciate their customers. They give reasonable deals to everyone...no gauging...no ridiculous bickering. Just good people who want to treat you the way they want to be treated.Selling/buying cars isn't rocket science. Why every dealer isn't doing business the Molle way is beyond me. Do yourself a favor and buy a car from Molle...any car...the support after the sale is exactly what you'd want.
BowlesRL
22 de jun. de 2013
All three of the team I worked with showed quality professionalism, courtesy and knowledge of their product. They answered all of my questions and offered important information for my benefit in the purchase of a new car.It was a pleasure working with all of them.
LeslieNeth
21 de jun. de 2013
The reason I am giving Craig at Molle Toyota an outstanding rating is because of the exceptional care he put into selling me the perfect car for me. I felt he was honest and respectful and I am now driving the most beautiful car in Kansas City!
TylerBachman
21 de jun. de 2013
My wife and I recently came in to trade in my older vehicle for a new 4Runner. We worked with both Cameron and Don and couldn't have been more pleased. They were both extremely friendly, knowledgeable, and helpful in every way. I very much appreciated the straight-forward and fair approach to their negotiating. They came right out with a great and fair offer, which didn't force me to haggle them down like other dealerships try and cause you to do. I felt like I was buying the vehicle from a friend who was just there to offer the fair price. I'd highly recommend the dealership and will be back the next time I am in the market for a new vehicle.
RANGTANG
21 de jun. de 2013
I'm in my late 60's, so have bought a few cars in my lifetime. Rick McPherson is by far the best salesperson I've ever dealt with. He's very very knowledgeable about the product....very friendly.....very informative.....and NOT PUSHY....
ddreview
21 de jun. de 2013
I approached Molle Toyota Internet Dept. about the purchase of a new 2013 Prius Persona. They gave me a straight forward price which was very competitive, and I accepted the next morning. That afternoon I met with Roger Garner, and he delivered my car including a test ride, and thorough explanation of the features and operation. The entire experience was excellent, and I really like the car!
Sonicspeed
20 de jun. de 2013
Great deal offering 0% financing on new Rav4s. Really helpful and knowledgeable. Didn't force me to buy or tag team me when I was trying to deal with them.
toyopet
18 de jun. de 2013
Steve is a great guy to work with laid back not pushy kind of sales person very courteous and polite knows the product well and tries to work with you all step of the way.Had a great experience dealing with him this is the second time I bought a car from him in last 3 years will do more business in future and recommend him to friends and family.Schwab.
Toyota4me21
16 de jun. de 2013
Phil is a top shelf salesman... My purchase experience was excellent. I would highly recommend Phil and this dealership to everyone. I have never dealt with a harder working, honest, straight forward and compromising auto salesperson.
Aarend6
11 de jun. de 2013
I appreciated the friendly attitudes along with assistance in providing thorough research on my new Toyota highlander in a timely matter. I felt they were happy to serve and I felt they gave me a great deal.
jkcarter1107
11 de jun. de 2013
As a young female I have had some not so great experiences at other car dealerships. IE treated like a 12 year old who couldnt possibly finance a car on my own, or understand what the salesmen where trying to tell me about the different cars. But everything was very different at Molle Toyota! They treated me with respect from the very moment I arrived! They didnt pounce on me right when I pulled in, and they didnt follow me around pestering me. They let me take my time and look around. They were very patient with me, answered all my questions, and let me test drive several cars. They were knowledgeable about each car I was interested in. They also took the time to run numbers on several different cars for me. They stayed late on 2 different occasions just for me. I never felt pressured by anyone to buy something right then and there! It was all very calm and relaxed! I will never go any where else for service on my car, or to purchase another car, except Molle Toyota! It was an overall great experience and I love my new FJ cruiser!
sdschneider
10 de jun. de 2013
Nick did a fantastic job from the moment I stepped foot into the building. He was very knowledgeable, helpful, and never tried to force the sale. I would recommend him and Molle Toyota to anyone I come in contact with.
mizzoulewis
8 de jun. de 2013
Went in to test drive a Seqouia with no intention to buy - planned to compare to Yukon and Expedition. Nick Gaydusek, the salesman, was friendly, knowledgable, and accommodating - he even pulled a Platinum model off of the showroom floor to test drive. The sales manager and business manager (Don Walston and Rodney Skaggs)were very friendly and we did not get the typical auto dealer run around - the negotiations were quick and fair, and the process was one of the smoothest car buying experiences I have ever had. Nick walked us through the process all the way start to finish, including waiting 30 minutes past closing time as we wrapped up the paperwork. Molle Toyota truck group is awesome!
PLESER
5 de jun. de 2013
We have been doing business with Molle Chevrolet in Blue Springs, and we asked them for a name at their Toyota dealer. Anthony was recommended to us. In the meantime I submitted my credit info online and I heard back from both Anthony and Jason. Jason called my cell Friday evening, said they had a sales contest going and he would give me the financing and payment I wanted, and what color exterior and interior did I want -- and we made the tentative deal on the phone. I called Monday and told Jason that I would be there after work - and he said 'I'll have your car ready for you." Anthony met me at the front door Monday evening and my car, the color etc that i specified with Jason, was waiting in the front line. I spotted it immediately. Anthony went through the paperwork we needed to complete; Jack was very courteous with final paperwork processing and explained the options that we could purchase, but was not pushy which we appreciated. Then Anthony stayed with us and went through the car explaining everything (Prius is a complicated automobile) -- set up my phone and made sure that it worked. Everything was done in a couple of hours. This was important to me. By the way we had already been to another Toyota dealer closer to our home, and they did not sell me a car -- did not offer the financing or payment that i wanted; and I bought the exact same car at Molle, the price and terms I wanted.
krhouse
4 de jun. de 2013
My husband and I had a great experience at Molle Toyota and would definitely recommend this dealership for your Toyota purchase/lease. This is the second car we have bought through Molle. This time around we worked with Craig Blaylock who is an exceptional salesman. He was very friendly, knowledgeable, and willing to continue working until he got us a deal we were satisfied with. If you are looking to purchase a car from Molle I would definitely recommend asking for Craig as your sales associate. Jack Sager in the Finance dept was also great in getting us closed quickly. If you are looking to purchase a Toyota in the Kansas City area, this is dealership to go to.
ahntyme
3 de jun. de 2013
Clayton treated me very well. He was patient when I needed to bail out of buying a car a couple of months ago, but stuck through and followed up through the process. I always felt that he was honest and straight forward wit everything.
mike8506
1 de jun. de 2013
We were very pleased in working with both Anthony and Jack. Anthony was very infomative and helpful during both of our visits to the dealership. When it came time to decide to purchase a car, Anthony was great to work with and always remained very professional even during our deliberations that included another dealership. In the end he fully explained the transaction to us and it was exactly what we had discussed both over the phone and by e-mail. This exceeds any prior experiences I have had in purchasing a car. Finally, with the car purchased he spent quite a while explaining the features of the car to us - many of which will be very new to us. He took all the time necessary to answer our questions, eventhough the dealership had closed for the evening. Highly recommend Anthony to anyone.We would also like to express our apprecaion for Jack Sager's work with us on the financing of our car. He is extremely knowledgable and thouroughly explained every one of the several documents necessary for the transaction. He also took the time to discuss with us the advantages and disadvantages of various choices we had in financing he purchase. Again very knowledgable and a pleasure to work with.
Shanhall
1 de jun. de 2013
Jason provided the best customer service, attention to detail, and overall best vehicle purchase we have ever had and this is our 5th Toyota Tundra!!!
Dejavu58
31 de may. de 2013
I was looking for a pre-owned vehicle and found a car online I really liked. So I made an appt. and drove over to Molle Toyota and was greeted by one of their sales people as I drove in the lot. Very nice guy, laid back, the way I like, and no pressure. Unfortunately, the car I wanted was not available any longer but he helped me with other options. I told him my credit wasn't very good because of some unemployment history but he was willing to work with me to try to make something happen. Too bad for me that I would have needed a sizable down payment to make my credit acceptable so I had to go elsewhere. But even though I didn't leave with a car, my experience was great and in the future when my finances are better and my credit report improves I will go back.
janetgreg
31 de may. de 2013
I have been thinking of buying a new car for the last two years but was scared away by a few dealerships in Shawnee Mission with the tactics used by their salespeople. I was advised to try Molle and was even given Anthony's name as a fair, good, knowledgeable salesman. This proved to be true from the first time I met him. Anthony listened to me and what I wanted and needed. He did not pressure me into what he wanted to sell. I also appreciate his patience and understanding when I needed time to think over my decision. Anthony took the time to explain everything clearly and when I picked up the car, he went over all the features of the corolla. I know I have made the right choice and was led to the right person. I trust Anthony and will call on him for answers to any questions in the future. I will tell anyone about the experience I had with Molle and plan to return someday for another car. I will especially recommend Anthony G as the salesman to deal with because he knows the cars and he knows how to work with people. I love my new car !!! Thank you Molle for my new corolla and for Anthony!
Mefisher2013
31 de may. de 2013
We went to get a new vehicle forMy wife. Hands down the BEST experience I have ever had at any dealership. Our salesman, Nick Gaydusek, welcomed my wife and I with a level of professionalism that would make even Ross Perot look crude. His extensive vehicle knowledge, coupled with what seemed a genuine passion for helping people, helped us to attain the vehicle that was right for us. So much so that I decided to come back a month later to buy another truck for myself! BEST PRICES IN TOWN! Rodney in finance was just as friendly, and a true pleasureto do business with. Nick, Rodney, andDon made my wife feel as if we were family. If you are in the market for a Toyota, or ANY vehicle for that matter, you owe it to yourself to stop by Molle Toyota!-Michael Fisher
BBQBuddha
28 de may. de 2013
This was the easiest car deal we have ever made, the staff at Molle was very friendly and most importantly honest. Jason was awesome to work with, and Rodney gave us a great deal on the financing side. We would completely recommend Molle Toyota to anyone, they have gained this family's business from this point on!
Bhenk51
19 de may. de 2013
Anthony was a no-pressure, consultative sales pro. Both he and Jay recognized my unique situation given my recent employment transition, and they problem-solved together to get me the deal I wanted. A job well done.
timdenverkc
18 de may. de 2013
The sales and finance guys were very professional, knowledgeable about the car. Great assistance with electronic set-up. I received a good deal on the car and was very satisfied with the experience.
Cloftus
18 de may. de 2013
Clayton did an outstanding job of introducing my wife, Leslie, and me to the new Prius. Although the car Is very different from cars we have driven in the past, Clayton made us feel very comfortable throughout the entire sales experience. Clayton is quite knowledgeable and very conscientious, and I would recommend him to any of my family or friends. Clayton was a large factor in our decision to purchase the car.
aenick
17 de may. de 2013
This is the third vehicle i have purchsed/leased from Molle and my salesman roger garner. roger is a true professional in every sense of the word. he worked with me and gave me the best possible deal i could ask for. a no hassle lease. i will tell you, i entertained a purchase from Molle vw. their upfront out of pocket costs were less than at Toyota, but i knew roger and also liked the enthusiasm from all the employees at Molle Toyota. no matter where i was in the dealership i received some type of a greeting or a request to help me if i needed it. so it doesn't always come down to price. it was a good experience working with everyone at Molle Toyota.thank you.al nick
kcchuck
17 de may. de 2013
Sales and Finance personnel higly proficent and professional. Thoroughly enjoyed the sales experience and am highly satisfied. As a previous customer of Molle Toyota having purchased 7 vehicles from them I would unhesitatingly recommend them to family and friends.
schedel
16 de may. de 2013
I am from the Dallas area of Texas, I had looked all over Texas and the surrounding states for a 2013 RAV4 in s specific color and with specific equipment, I almost gave up looking. Then I contacted Molle Toyota where I worked with Anthony Gooden and Quinn Wright, they found the exact vehicle I wanted and at an agreeable price. I flew into Kansas City in the morning and the Molle team had me out with my new car before noon for the trip back to Texas. Just great folks to work with you couldn't ask for any more.
LeonardoW
11 de may. de 2013
Chris was very thorough and patient. He gave me a few different options of cars based on what I was looking for. I ended up test driving 4 different cars. All through the process we kept discussing the pros and cons of each option until I made the decision I felt worked best for me. He never rushed me, which I very much appreciated, was always available and very responsive. Every member of the Molle team was very clear and polite throughout the process of getting my new car.
ana.leshai
10 de may. de 2013
Mr. Craig Blaylock did a wonderful job. He was truly exceptional. I would recommend him to any present or future consumer. He was very sharp and excellent. I see a promotion in Mr. Blaylock's future. I really appreciate all the services he provided for me in receiving my new car.
JPEN
8 de may. de 2013
This is the third car that we've bought from Mary Witt. With her excellent service and the great service we have received from the service department we continue to be loyal Molle customers. Mary's knowledge of the cars that we were considering has always helped us make a wise choice for a car that was right for us. Thank you Mary for making things go smoothly for us AGAIN!
kburchett1
8 de may. de 2013
This is the 4th Toyota that I have purchased from Molle Toyota. For my new car purchases Mary Witt has been my sales associate. I have nothing but good things to say about Mary. She has made my car buying experience less stressful. She is friendly, truthful, and knowledgeable. I will recommend her to my friends and associates looking for a new car. Thanks Mary!!!
Terry Glenn
7 de may. de 2013
We are very pleased with our recent experience! They were friendly and efficient. Phil was very willing to spend whatever time it took to complete the transaction. Don and Rodney helped make us feel as if the dealership really tried to make it a good experience. We would be willing to refer others to Molle Toyota.
rcazares
6 de may. de 2013
Roger is great to work with and he explains everything in detail and gives you all the facts needed to make your decision. This is the second car that I have leased with Roger and the fourth overall with Molle. A great dealer and Roger is a great salesman.
OurToyotayes
6 de may. de 2013
Great experience in purchasing my 2013 highlander. Craig Blaylock acted in a very professional, courteous manner and working thru the new sales process made it very "painless" as compared to other dealerships I have worked with in the past. He was very knowledgeable on the product and even helped us set up our Bluetooth while familiarizing us with the Highlander product. I would definitely buy from Molle Toyota and Craig Blaylock again.Rod Klinkefus
ChalasaniBhaskar
3 de may. de 2013
Bought new Camry XLE 2013. Searched with couple of dealers finally ended with them because of the price the price is some what $1900 less than the other dealers that i have inquired with very friendly people and even the accessories are also little cheaper when compared with other dealers.
paul_breedlove
2 de may. de 2013
molle was an excellent placr to buy a car. i went in prejudiced against toyota, and left with a corolla. it was a very pleasant experience and they worked with me on my bad credit and upside down trade in. I would buy another car here.
Jaholek
2 de may. de 2013
Anthony was very helpful and extremely knowledgable about the SUV we purchased. He gave us a fair price with no dickering. The process was quick and efficient. I would recommend him to anyone looking for a new or used car.
nkbailey
2 de may. de 2013
I can't say enough about Jason. He is pleasant, professional and courteous. He worked very hard to get the vehicle that I wanted. Even though the first vehicle he found for me was severely damaged in a hail storm, he didn't stop working to find another vehicle to fill my needs. Throughout the entire process of purchasing the vehicle, he was there to explain and answer any question I might have. Rodney was equally helpful in working out the financial details of what I needed in my budget. He went through each document to make certain that I understood what I was signing. I have recommended friends (which have already purchased a car) and I will continue to do so in the future.These two men certainly represent your dealership in the most positive way.
echo10mp
30 de abr. de 2013
I drove 3 1/2 hours to buy my Tacoma from Rick McPherson and Molle Toyota. Why? I compared and they gave me the best price by far and were very professional to work with. I guess you don't sell as many vehicles as they do if you don't do the right things. This was a no stress deal and I pushed for a deal. You will not feel threatened or intimidated here. Best purchase of my 54 years on God's green earth! Will I come back? Yes, it may be awhile because I love my Tacoma and smile every time I get done driving it. Sounds kind of silly, but I like this truck better then the Corvette I had.
CAPerry123
30 de abr. de 2013
The ad in the KC Star re: the Toyota promotion for 0% financing with $500.00 back from Toyota brought me to Molle as I was interested in replacing my 1995 Corolla. I was very impressed with the 2013 Corolla LE. and decided to purchase one.Clayton was friendly, helpful, thorough and efficient in explaining the 2013 model including all the improved safety features and how to drive it for maximum benefit. He answered all my questions thoroughly.My 1995 Corolla was a wonderful car and I always knew that I would buy another.Jack was helpful in explaining the financial agreement along with the add-on protection plans including the protective coating (xylion?). This had also been mentioned by Clayton and I decided to have this done after talking with them.I saw Chris when I picked up my new car and he was very helpful and synched my cell phone to the available blue tooth for hands free use while driving. My Thanks to Clayton, Jack, Chris as well as the staff who took my phone calls and answered my many questions.P. S. I wish the rating system allowed for a 0.5 increment as I would have made the rating for Price a 4.5 as I am not honestly able to give a 5.A Happy Customer who is very glad to no longer have a clutch in her car! I love the moon roof! Carol Perry
joeylife1908
29 de abr. de 2013
Clayton is a nice guy who help me lease a new car ., good experience I will recommend my friend to this deal. the only thing is still take a little long time for finish quote..
jkirkland
29 de abr. de 2013
Clayton did a great job of starting the process via email which ended up shortening the time it took in person. I have a very busy schedule and this was important to me. Clayton was well-informed and was very helpful. Jay had everything ready to go and answered all questions clearly. This is my 4th purchase from Molle and I highly recommend them.
shutter
28 de abr. de 2013
A very pleasant salesperson and a very good experience. He did all the paperwork in a short period of time. Had everything ready for getting an appraisal on my used car, and was very good at getting in the right range for a sale.
usrsog
26 de abr. de 2013
This was the second vehicle that we have purchased from Molle. The service one the first vehicle purchase was great and this time it was even better. I'm talking about no pressure, no hassle vehicle purchase. Zero pressure. My sales person was Nick Gaydusek who went out of his way to make this purchase quick and smooth which is exactly what I am looking for when buying a new vehicle. Minimal amount of time spent on site and smooth quick paper work. The best part of dealing with Nick was he didnt come across like the typical "car salesman." He didnt try to over sell his product and came across like a normal guy whose job it was to get us through the process as smooth as possible. Thats exactly what he did. In many of the vehicle purchases that I have made I felt like I was on the defense as soon as I walked in to the show room. That feeling was not there when we went in to Molle and was interacting with Nick. Thats the way it should be because when people are buying any other product on the market that feeling isnt there. So why should it be when buying vehicles. I cant say enough good things about our purchasing experience with Nick at Molle. Toyota is a great product so it has to have good dealers with high sales standards and great sale persons to make it the complete package.
jmckown
26 de abr. de 2013
BOB and Don made the buying and looking process very easy and comfortable. I will go back and recommend this dealer to anyone needing a new Toyota. thanks
patchesgone
24 de abr. de 2013
I recently bought a new 2012 Toyota Prius C from Anthony Gooden with the help of Rick Gannon. I found Anthony to be courteous as well as friendly and knowledgeable. He had the patience to explain more than once the answers to our multiple questions. Rick was willing to work with us on the price with the new car and the trade-in. Of course I would have been happier with a lower price but what customer wouldn't?I would definitely recommend this dealership and Anthony to any friends looking for a Toyota.Mary Lewis
billyoung
22 de abr. de 2013
Our last 3 cars we have purchased through Molle and Rick McPherson. Rick is a top-notch salesman and we have every confidence in him. He has always treated us fairly and we enjoy his outgoing personality. He has to be an asset to the Molle dealership.We have recommend Rick many times to our friends that they will be treated well. He knows the product and never fails to answer any questions. Sincerely, The Youngs, Bill & Connie Olathe, Kansas
pharmacare
22 de abr. de 2013
I had the pleasure of working with Rick McPherson on the purchase of the Scion. Rick did an excellent job of showing me different models in my price range. I wasn't even looking for a Scion but after talking with Rick it was the right choice for me. Thanks Rick for an excellent job, well done.
mrluke4232
18 de abr. de 2013
Jason was extremely knowledgeable and very helpful. This was my first new vehicle purchase and not only do I feel like I got a good deal, but the process was made very easy and not stressful. I got exactly what I wanted.
jackie4
18 de abr. de 2013
While having not been a Toyota customer, I was interested in learning about what Toyota had to offer in the SUV/Crossover category. When I arrived at the dealership, I was greeted by a nice young man inquiring as to how he might help me. I said that I was there to be educated about the Toyota products, most especially in the SUV/Crossover category. My salesman, Jason Sheafer, showed me two of their models....the Highlander and the RAV4. He discussed the amenities of each, and we decided we would take a spin in the Highlander. My present crossover was somewhat smaller than the Highlander, so, we then drove the RAV4. We compared sizes, fuel economy, and other likenesses and differences. Being somewhat pressed for time, I left the dealership, confident that I had a good working knowledge of the Toyota products...thanks to my salesman, Jason! Upon my arrival home, I got on the computer and picked out two or three other crossovers, comparing interior and exterior sizes, amenities, fuel economy, etc. My research basically confirmed my initial reaction to the Highlander, that being that it has great interior fit and finish, is not too small and not too big, and would be a product I wished to further pursue. Molle Toyota had given me the breakdown of numbers should I decide to trade in my present automobile and do the deal and, quite honestly, I found their numbers reasonable and realistic for both of us! I had stated early in our conversation that I didn't want to play the "game" of haggling, and that, in order to save time, I wanted hard numbers. With the "numbers" in hand, my computer research, and the helpfulness and likeability of my salesman, it seemed appropriate to pursue closing the deal and trade. We agreed on terms, color, and model by phone, and I was able to arrive to make the exchange and complete the paperwork with precious little hassle!!! I have traded cars on an average of every two or three years and this was one of the few times all was handled so efficiently! I appreciated the professionalism, the sincerity, the honesty, and the demeanor of my salesman, Jason Sheafer, through the whole process. As a result, I would suggest that anyone who is in the market for a trade, give Molle Toyota and Jason Sheafer the opportunity to satisfy your needs.
MichelleLK7
18 de abr. de 2013
Nick was an absolute pleasure to work with, he accommodated my requests, heard and understood what I wanted and worked with me on my trade. He helped me find the perfect vehicle. He also explained all of the new features in my new Highlander. He made the process easy. He was honest, likable and easy to work with. Rodney helped me find my best option for what I could afford with my budget; he gave me ideas and made my process a positive experience.JR helped me with my final paperwork; he made it painless. I appreciated his professionalism and humor! When it's time for my next vehicle I will go back and prefer to work with these 3 guys again! They made it a great experience from start to finish!
joebush66
14 de abr. de 2013
Working with Nick was fast, easy and honest. He was very professional and not aggressive and we would highly recommend working with Nick or any one at Molle.
fghafoor
10 de abr. de 2013
Mary Witt is outstanding and takes great care to customize your buying experience in an effort to exceed your expectations on all the key indicators of service, credibility and reliability. I purchased a Prius 2 and am very satisfied with the overall experience. I will purchase again from Molle; also, I recommend this dealership to anyone else looking for a new car in the KC area. I wish Mary success. Thank you.
Snghafoor
9 de abr. de 2013
I knew exactly what I wanted - a Prius II in an exact color. I went to one other Toyota dealer and then met Mary Witt at Molle. The difference was like night and day. Mary was superior in every aspect. This is my first Toyota, if I ever get another one it will be at Molle in general and in particular from Ms. Witt.
jgsnavely
8 de abr. de 2013
I had another good experience at Molle Toyata renewing my lease on my Camry LE. The service was quick and efficient.Everybody had a good time. All of my options were explained.john snavely
Tektony
6 de abr. de 2013
Jason was very professional in the deal. We made our mind within 2 hrs of our meeting. He was very courteous and did his best.
WildcatBill
4 de abr. de 2013
Everyone I dealt with a Molle Toyota was great. Jason, my salesman, was very knowledgeable and had answers to all of my questions. Jason was very responsive to my requests and was never pushy. The entire process was great. I would highly recommend Toyota products and purchasing from Molle Toyota.
cgoforth
4 de abr. de 2013
Bought 2 cars (the same day). One of my sons deployed yesterday. I called and talked to John the sales manager, told him exactly what I could do. I went in Monday afternoon. They already had the cars that meet my needs pulled up. Pau the salesman showed me the cars, I picked out what I knew each son would like. Excellent work and prices. Tuesday I took the boys in and my daughter in law. They loved what they were offered. J.R. in finance worked hard to get everything done on Tuesday knowing my son would deploy the next day. Both sons walked out and drove their certified cars home. And hasn't shut up since. Both telling all their friends "If you need a car go to Molle" We had went to another Toyota in Shawnee Mission KS and they couldn't touch the deal. WAY TO GO.
Kcmonroe
3 de abr. de 2013
Nick and all the guys in truck center went above and beyond in making my car leasing experience pleasant. I'm not a fan of standing around and talking and talking at the car dealership, but I had no real idea what I wanted as my next lease. So after looking on line I narrowed it down to 5 cars and my husband who had worked with Nick called him and explained that I wanted to come up drive all the models back to back and not have to stop and "chat" between each. Nick said give me 30 minutes. When I arrived at dealership he had them all lined up and ready to go. When I returned each time he was there if I had questions, but didn't make me feel obligated to talk. I came back a day later to buy one of them. It was a great experience! Ask for Nick.
jbusenitz
1 de abr. de 2013
Honest and patient! My wife & I appreciated the respectful attention and non-pushy environment that Jason offered. Thanks for a great buying experience. We will likely do business with Molle again.
chasluc2
1 de abr. de 2013
I have purchased many Toyotas from Mollo Toyota over the years for all members of my family. In every case, the service has been excellent and I have always felt that I got a good deal. The entire staff is always friendly and helpful. They are always very busy but never make you feel that way. The Toyota produce is excellent, however, my loyalty is with the Molle dealership. I would probably drive Edsels if that is what they sold. It is just to hard to find this kind of service in todays world. I have recommended Molle Toyota to many of my freinds and customers and they have always indicated that they expereince the same service that I get.
cdoncarl
28 de mar. de 2013
My experience with Molle Toyota was great. Jason and Rick were very responsive to my "wish list" of options and they found not only the exact vehicle that I wanted, but it was even better than what I had asked for. The deal came together very quickly with absolutely no hassles or delays and within just a couple of days I was driving my new Tacoma. I couldn't have asked for more.Thank you Molle Toyota!
Hannie1124
27 de mar. de 2013
I recently purchased my first car and worked with Anthony. He was great. I didn't feel intimated or like I was being "sold to". Anthony went over every feature of my car with me and made sure I understood every warranty and feature my car came with. I absolutely loved my car buying experience and would highly recommend Anthony and the team at Molle to anyone.
mcclell
27 de mar. de 2013
Mary has been helping us get a new Prius for over 6 months. We reached back out to her, and not only was she quick in getting back to me, she had all the right answers. She worked around my schedule to get me in the Prius we wanted. Everything was fast, easy and Mary treated us like members of her own family. I reached out to her on a Thursday, and by Friday evening I was driving away in my new Prius. We handled most everything over email/phone since I had to work, and she was so helpful. I will buy all of my cars from her and I recommend her to everyone!!!!Jack was extremely helpful in explaining all of the financing options. He was upfront and honest, which was refreshing. He went through all of the options, and didn't try to "sell" me on anything. He was thorough yet quick. I really appreciated his help and advice! Overall, I have NEVER had such a good experience looking at or buying a car. I will never go anywhere else for my car purchases!
bolesmerritt
26 de mar. de 2013
From the moment you walk into the door or onto the lot you are allowed to look on your own without salespeople breathing down your neck. They are very professional and laid back, asking general questions without being pushy. This is from start to finish. I have also used the service area for 14 years and enjoy the experience. Rick patiently trudged us everywhere only to have us buy another highlander, after he explained the other options which allowed us to make the right decision.
dmazz77
25 de mar. de 2013
The staff at Molle Toyota/Scion is very easy to work with, and not pushy at all. My sales person was very knowledgeable and did everything to get me what I wanted. My brother has purchased to 2 automobiles from Molle and the sales department is very friendly and so is the service department. I know my next Toyota is coming from Molle and I will recommend them to anyone looking of a car.
steve12432
20 de mar. de 2013
We worked primarily with Jason and were very pleased. He was not pushy at all and was very knowledgeable and patient with us as we went in to buy a Sequoia and changed our mind midway through the process and bought a Sienna instead. I would definitely recommend Jason, and Molle. If we are in the market for a Toyota again we will be going back to Molle.
Patriciagilbertson
19 de mar. de 2013
Rick was great for my husband and I! We felt like he truly listened to all our questions and did everything he could to get us the vehicle we wanted at a price we could afford! He was very kind and respectful as well! Have already recommended him to others!
melchar
18 de mar. de 2013
Wonderful experience -- bought 2013 Toyota Highlander Limited AWD. Within a couple hours of contacting Paul Riggin via internet/phone had a lower price than I had gotten from Adams Toyota in Lee's Summit after four days of negotiating with them. Molle had the model/color/specs in stock -- took only a few hours from first contact to driving off in my new ride!! Met with Rodney Skaggs for paperwork -- he had everything ready for signatures - and we were on our way to meet with Jason Sheafer. Jason did a fantastic job of explaining Entune/Navigation/Apps!!Melinda & Charlie
amyshapley
12 de mar. de 2013
I was on my third Molle car (a Scion XB) with which I was very happy...but ready to make a safety and luxury upgrade. I decided on a lease this time, and went to Molle to see Mary Witt. I told her from the first minute I got there..."I have a lovely car. I don't NEED a new one. I want a new one. So if you can get me the same car payment within, say, 20 dollars, then I'll lease the Rav4. If not...I'll go." And Mary took me up on it. And she DID IT. The payment is SLIGHTLY higher than I wanted to pay, but budgetable, and the car is SWEET. Jay Young, the finance guy, was really great. He told me what I needed to know, and what he was required to tell me, but never made me feel pressured or like I was unable to make decisions that were good for myself. I also changed my mind on an additional package (GAP insurance) the next day and emailed Jay. He made a new contract with no problem, had it ready for me, and I was in and out in five minutes. Over all, another great experience at Molle!
OLATHE913
10 de mar. de 2013
Quinn Wright and Jason Sheafer were great to work with. Polite and persistant, without the pushy salesman nonsense. They made it simple and I got a much better deal than the other area dealerships. I would highly recommend them to anyone looking for a new car!
sblang7771
9 de mar. de 2013
They were great at working out the best deal possible for me. They went above the normal to help me understand everything about my new vehicle.
xoklb
2 de mar. de 2013
No messing around going back and forth. Fair, honest, helpful. They went over the entire car and all of the key attributes. They programmed my phone and showed me how to use all the important safety benefits.
agillespie
2 de mar. de 2013
This was the second leased vehicle my husband and I have purchased from Molle Toyota and it would be very difficult to go anywhere else. The sales team, particularly Steve Hennecke, listen to our family needs and consistently connect us with the perfect vehicle every time. I couldn't imagine a smoother process. We plan on visiting Steve and the sales team again after this lease is up and again purchase from Molle - there really is no comparison. Steve is the best! Thank you for all you do!
shelnardlenby
22 de feb. de 2013
This most recent lease constitutes our fourth sales encounter with Molle Toyota in 7 years. Mary Witt is a professional sales and leasing consultant and makes the entire selection, negotiation and delivery experience more than satisfactory, pleasant and free of drama. Her personality is ideal for a no-pressure process. Her attention to detail is excellent. Her availability and responsiveness (telephone, email and on-the-floor) is exemplary both on the front and backend of a purchase/lease. I have had long-term relationships with 2 "premium" dealers in Kansas City in years gone by, neither of which was as satisfying as my experience with Molle and Mary Witt, in partcular.
glc_lenexa
18 de feb. de 2013
I was very pleased with the attention, information and flexibility I received from Molle Toyota and Jason Sheafer. They were prompt to show the vehicles I was most interested in viewing, extending a test drive and answering multiple questions. I used the Costco program and Jason was knowledgeable about that process and accommodating to deliver according to Costco requirements. All-in-all I had a very good experience, closed the deal with a trade-in and drove home my new 4Runner that same evening.
davidmatson
18 de feb. de 2013
I was very pleased with my experience at Molle Toyota and especially my interaction with Jason and Rodney. They made the process as painless as car buying can be. Low key and helpful. Before purchasing a Highlander I visited 9 different dealerships. With the exception of Molle my experience was somewhere between awful and competent. I cant honestly say that I purchased this vehicle solely because of my positive experience but I feel as if I paid a little more just not to have someone else ask me "what they could do to get me to buy today".
jpallen43
14 de feb. de 2013
I went in looking for a 2013 Toyota Highlander at Molle Toyota. Anthony Gooden was my salesman, he did a great job in helping me with all my needs. He sold my dad a 2012 Toyota Avalon last summer, so when I was looking for a new vehicle I knew who to see. This was the third time my family bought a Toyota at Molle. Dad previously bought an Avalon at Molle 5 years ago. They were very easy to work with. They didn't have the exact vehicle I was looking for but with Anthony's help, we were able to locate what I was looking for. I got about the price I was hoping to get out of my trade and got a great price on a 2013 Highlander. I live about 150 miles away from the dealership but was able to work out many of the details over the phone and through e-mail. I would highly recommend Molle Toyota and talk to Anthony Gooden when looking for your next car.
Steinhibel82
13 de feb. de 2013
Wonderful. That is the experience everyone should have when investing in a car for the future. Great sales professionals, great vehicles and reasonably priced with the added advantage of it being nearly care-free for the years to come.
lindy0000
13 de feb. de 2013
Steve Hennecke was just great! He was knowledgeable, friendly, and very patient. He didn't try to "oversell" and made me feel very comfortable. I feel like I could call him, at any time, with questions and if he didn't know the answer, he would find out whatever I wanted to know.
erin1972
8 de feb. de 2013
I recently traded in my 2007 FJ for a new 2013 model. I worked with an AWESOME salesman: JASON SHEAFER. I have been very fortunate in my life to be able to purchase a new cars. (I also purchased my 2007 FJ new from Molle.) Of all the new cars I've purchased, this last experience was one of THE BEST EXPERIENCES I've ever had. Although Molle Toyota has always been nice and easy to work with, JASON SHEAFER is an outstanding guy. I've never met some who was more genuine, honest, and helpful. If only all sales people - - in the auto industry or not - - were as GREAT as him. I sincerely appreciate his help. Not only will I recommend people to Molle Toyota, but I will highly, HIGHLY recommend they work with Jason. Thanks to all at Molle, but an extra special thank you to JASON!
Robinson3
1 de feb. de 2013
We were very pleased with Molle Toyota and Jason Shaefer. He was very professional, friendly and listened to what we were looking for in a vehicle. Jason and Rodney Skaggs were patient and answered all our questions. They made our buying experience very enjoyable. Brian and I were very pleased with the trade-in value received from his truck and the price of the Molle vehicles that we ended up buying a Tundra and leasing a Corolla. We already referred a friend to Molle who purchased a silver Tacoma and will continue to let friends and family know of our positive experience with Jason and Rodney.Brian and Brenda Robinson
olivia.alexander.9
30 de ene. de 2013
I just leased my third Corolla from this dealership. With each deal I've done with Steve he has gotten me an even better monthly rate than the deal before. I also love that the new Corollas only need an oil change every 6 months/10,000 miles (and my warranty will cover the first two years of oil changes)!
JBIVIANO354
29 de ene. de 2013
Steve was a fabulous salesman. He was very patient and a good listener! He listened to EVERYTHING I said that I wanted and ended up providing me with just that. I would recommend Steve to any and everyone who is looking to buy a new car. I am a female and I bought my car by myself so at first I was hesitant toward the situation as a whole; however, I had such a great experience purchasing my new car. Steve was a very honest and reasonable salesman who really looked out for the customer's best interest. I was lucky to have walked in at the time I did for him to help me.
winedog
29 de ene. de 2013
Anthony's a good guy and treated us well. We would recommend that others give him a call if they are in the market for a Toyota.
deadon5809
26 de ene. de 2013
Anthony was great to work with and very knowledgeable about the Prius we purchased. The process took too long as car purchases do nowadays and since we were trading in a vehicle that will no longer be sold in the USA we got only 50% of what we paid for it new 1 1/2 years earlier so that was disappointing. We also did not like to go through all of the extended warranty choices right on the heels of making the purchase but I suppose that is necessary. The showroom is very nice and comfortable and the vehicle is great so far and we are pleased with the purchase.
kellycusack
15 de ene. de 2013
Clayton Bailey and Molle Toyota were absolutely fabulous to work with in purchasing a new car. Clayton was extremely professional, found the exact car I was looking for and made the entire experience very easy. We were in and out of the dealership in one hour on the last day of December when they were swamped with business. I would highly recommend both Clayton Bailey and Molle Toyota!
trishkmoore
14 de ene. de 2013
Jamie was professional, attentive, and honest. I felt from the start that I was dealing with someone who had my best interests at heart, as my own son would. There was no pressure and he seemed genuine when referring to himself as an advisor attempting to bring me the best deal to suit my needs. In the past whenever I bought a car, I brought a man with me as I felt disrespected by what I perceived were negative views by salesmen regarding what women knew about the process of buying a car. With Jamie, I didn't feel this way. He had a patient, sincere approach to selling and I felt respected as a woman. Don, the sales manager, was also trustworthy and avoided some of the high-pressure tactics I have encountered before when buying cars. He was disarming, funny and skillful at closing the deal to my satisfaction.
jessehufft
4 de ene. de 2013
We had a wonderful customer service experience here overall and with Nick. The process was speedy which we needed with two small kids with us. They matched us with just the right sienna and worked with us to find the right pricing option.
pdmac01
3 de ene. de 2013
Best dealership in town with knowledgeable sales people. Rick and Anthony are outstanding representatives for Toyota and the Molle folks. This is my 5th vehicle I have purchased from Molle's dealerships. They are truly the best.
linda.harding
3 de ene. de 2013
Overall, I was very satisfied with the service I received at Molle Toyota. I had been there about a month before in the service deppartment to have some work done on my 2003 Camry. I was impressed with the staff there and thought at the time that if I were to get another Toyota, I would go there. Sadly, a problem with the oil was not spotted when they examined the car and it ruined the engine. A month earlier, I would have gotten about $6000 more on a trade in. It was New Year's Eve and in the middle of a snowstorm and my car was not drivable. I love Toyotas and have had such good luck with my past five cars so I talked to Steve about getting a new one. He was wonderful and very understanding and caring. My husband was at home and leaving for work but we were able to get some of the needed information from him over the phone and set up the sale thru Cosco which a friend of mine had recently done. JR made the financing easy to understand and both men answered all of my questions & made sure that I understood. You all go way above and beyond meeting any expectations I had. I am a nurse and work in customer service for a pharmaceutical company so I truly appreciate your excellent service both is sales and servicing the cars. Since Saturday, I have referred six people I work with who are interested in buying another car to you.
dmwilcox
1 de ene. de 2013
i rated this dealership as Great in all cetegories and indicated that i would recommend this dealership because of the attitude and customer focus of one individual, jason mcafee. i called looking for a salesperson i had previously worked with to inquire about pricing on a new venza. that person had left the dealership, so i ended up talking with the sales manager, jason. he was responsive, direct, honest. he found out what my needs were and did whatever it took to meet them, without all the runaround and games. when my wife and i went in to the dealership, he handed me off to a salesperson to check out the vehicle, but came to check on us numerous times and ensured we were being taken care of. rick did a very nice job as well, they both went out of their way to develop that personal relationship with us that it takes to ensure a satisfied customer. they really made us feel like "family". jay was also very easy to work with, no high pressure, straight forward honest information, then left the decision to us.
grantsworld
1 de ene. de 2013
We were referred to Anthony by a neighbor, and this is our third vehicle that we have leased through Anthony. He has always treated us well and made the process of buying a car as painless and easy as possible. We even came back to Kansas City from Chicago this last time so we could get our van through Anthony! Great job Molle Toyota!!
RachalYoung
1 de ene. de 2013
Everybody was very friendly and helped me with monthly payments so they would best fit my budget, they even took the time to look at my favorite radio stations on the car I traded in and set them on my new car. I would with out a doubt go back in the future.
mickey65
31 de dic. de 2012
We have been a Molle customer since 1992. The staff is a pleasure to work with and that is the reason we have returned so many times.
bvervy01
27 de dic. de 2012
I had a very good experiance at Molle Toyota. I felt they were more transparent then other dealers that I had visited. Everything was very profesional and the staff was very courtious. I would for sure buy from Molle Toyota again.
DPerk
26 de dic. de 2012
Response to email inquiry was quick and precise; sales individuals pleasant to talk with and the best deal was presented without having to go back and forth. The best part was no games - such as 'protection packages' adding hundreds of dollars, large 'processing fees' or having to go to the unseen sales manager for deal approval. I would highly recommend the dealer for your new vehicle!
jennymriggs
9 de dic. de 2012
Great experience! From browsing the inventory on the website, to the personal service by the Sales Associate, Steve Hennecke, the process was smooth and professional. Love my new Prius!
tsandreczki
1 de dic. de 2012
Our sales associate was Mr Hennecke. He was really great to work with. He was knowledgable and friendly. He showed us different vehicles (Prius and Camrym Hybrid) and explained Molle's different incentives. Very professional and very friendly. Once we purhased our vehicle (Camry Hybrid) he carefully explained how it worked, for which we are very thankful. We have never owned a hybrid before, and so his help was really much appreciated.Mr Sager was our Finance Manager. He was also very friendly and explained misc financial options to us really carefully. The whole process, which could have been complicated for us went so smoothly.I'm glad Molle has people like Mr Hennecke and Mr Sager.Tom and Chris
jana1114
28 de nov. de 2012
I just leased a new car from Molle Toyota and I must say it was the most pleasant experience I have every had dealing with a dealership! There was no pressure just helpful information. Jason spent time showing me how to set up the bluetooth, the radio presets and all the other extras on the car. Much different than my last car buying experience! Thank you Jason!
Siennaman2013
12 de nov. de 2012
Steve Hennecke and the entire team at Molle Toyota were easy to work with, no hassle and honest! It was a great experience buying our new Sienna from them, and you can rest assured that we will be back to get our next car from Molle Toyota!
jhascall
12 de nov. de 2012
My husband and I recently purchased a Rav4 from Molle Toyota in Kansas City, Missouri. This is our second purchase from Molle. We worked with Anthony Gooden this time, and our experience was great. Anthony was very knowledgeable and helpful without being "pushy." I would recommend this dealer to anyone looking to purchase a vehicle, as both their sales staff and service staff are superb.
Matt Logue
9 de nov. de 2012
We had a great experience at your dealership. From the beginning through the final purchase all of the employees were friendly and helpful. We got the best deal at Molle than from any other dealer in the area. I will definitely be a return customer!
Vikram N
5 de nov. de 2012
Jamie was really helpful. He was the main reason why we sticked to Molle Toyota Scion to bu our Toyota Camry SE 2012. Unlike other salesperson, who surprisingly show less interest in the deal, when you are negotiating, Jamie was very patient and worked with interest. He also followed back through mails every time, which is really important.
blentz6
4 de nov. de 2012
I was very happy with my experience at Molle Toyota. Nick was patient throughout the entire process, provided as much information as I needed, was extremely knowledgeable, and a pleasure to work with. I recommend Molle Toyota.
marksnyder
2 de nov. de 2012
My wife and I picked up our new Tacoma two days ago and this was probably one of the best experiences buying a new car we have ever had, if not the best. We have had some very bad experiences buying new cars spending several hours "dealing" and still walked out feeling exhausted. Everyone we worked with were very friendly and laid back. We were very comfortable with Matt who was very helpful and genuine. I would not hesitate to but another car from Molle. This not a high pressure sales floor dealership in my opinion, they are just there to provide a service and they are very good at what they do. I very much dislike buying cars and this was not a typical experience. My father in law even commented when we told him where we bought, "they have the best prices in Kansas City".
soccerche
1 de nov. de 2012
My family has purchased six cars over the last ten years at Molle. Shawn is usually the person with whom we have dealt. Excellent experience. Not pushy at all. Just provide the information and access to the vehicles to test drive.
Ron Royer
30 de oct. de 2012
Recently we had the pleasure of purchasing a new Toyota Camry Hybrid from Molle Toyota.My husband went to the dealership earlier in the day and Steve Hennecke was thorough in answering all his questions and showed him several models, as we were not sure which model would best suit our needs. Later that evening, we returned, and Steve had washed the car Ron was most interested in, and encouraged us to take a test drive with him, as the car would be primarily driven by me. He answered all our questions and was very easy going. When I expressed reservations regarding the color and price, Steve did not pressure us in any way, but methodically checked all the inventory now that he had a better idea of what we were looking for. He located the car we eventually purchased,and had it brought into the garage for better inspection since it was dark outside. We negotiated the price and financing and signed the initial paperwork. That was Tuesday night. We made an appointment to finalize paperwork and get the car on Saturday morning because it was most convenient for us. Steve was ready and waiting for us at 9:30, we met with Jay Young for final paperwork. He was friendly, efficient, and professional.This was the best new car shopping and buying experience we have ever had. Molle Toyota, Steve and Jay were great. We will definitely send all our friends and relatives there if they are in the market for a car.Nancy and Ron Royer
Rachel P.
29 de oct. de 2012
I had a GREAT experience at Molle Toyota. Nathan Coker helped me find the perfect car for me. I needed to trade in my old car and find a SUV with a 3rd row. He found me a very nice Highlander with low miles on it. This is the 3rd car I have bought from him. He is very helpful and get the job done fast!
oldmom40
26 de oct. de 2012
On October 22nd I went to Molle Toyota to buy a new car. Matt Robinson met my son and myself at the door. Hecouldn't have been more helpful or charming. This was my first stop at a car dealership and as it turned out it was mylast. I was so pleased with the car and with Matt's helpful inquiries and answers that is was an easy decision. I picked upmy new Toyota Prius the very next day. Molle is lucky to have such a wonderful product and to have Matt Robinson asa salesperson. Barbara Kline
Ted&Sharon
24 de oct. de 2012
Our friend loves his Highlander, so my wife and I visited Molle just to look since we were considering replacing our Chevrolet Suburban. Jason was helpful in presenting SUV choices and their features. Jason was very knowledgeable about the different models and accessories. He was convincing about Toyota's quality and reliability. We had only owned American cars and mostly Chevrolets. We really liked a Highlander Limited demonstrator that was priced right. We went to another Toyota dealer to get perspective on our choices. We quickly decided that Molle had the car and deal we wanted. We telephoned Jason to say he had a sale. Jason efficiently had the necessary paperwork ready for us to close the deal. We picked up the Highlander the next day. Jason expended a lot of his time to show us the features on our car and how to program the radio, Blue Tooth, garage door opener, snow button, down hill button, etc. Jason was patient with our questions to thoroughly explain everything. Jason was terrific. We have stopped by again to get further clarification from Jason.
gonzo97
24 de oct. de 2012
The vehicle buying experience was a real treat. Nathan Coker changed my mind about big dealership salesmen. I would definitely buy another vehicle from this man and that dealership.
cethia
23 de oct. de 2012
Thank you, Rick, for working very well with us in the purchase of our new Camry Hybrid. I feel that your patience and ability to understand our needs and limitations has helped us make the decision to buy at Molle. You have provided great service.I am extremely pleased with the excellent service you have provided even after the purchase of the vehicle. The car drives great and overall both my wife and I are very happy with our purchase.I have even recommended one of my friends who is in the market to go and see Rick.
hfriley
23 de oct. de 2012
Nate and JR were very professional and honest. They gave me complete satisfaction in my purchase from the time I arrived to the time I picked up my vehicle to drive off the lot. I am extremely impressed with their level of customer service and integrity. It is why I keep coming back!
jehoehn
22 de oct. de 2012
I had no idea that buying a car - and a used car at that - could be so easy, enjoyable, and hassle-free. I'm a 60-year old female and have owned numerous cars including Lexus, BMW, Honda, Nissan, Chevrolet, Ford, etc. Never, in my wildest dreams, did I think buying a car could be so simple, quick, and pleasurable. After car shopping on-line and in-person for over 2 months, and talking with numerous car salesmen/women in the process, I decided to buy a car from Molle. Be informed that I did not know anyone at Molle including my salesman, Nathan Coker, before I emailed Molle with my initial inquiry concerning a used 2002 Honda they had for sale. Bottom line, Nathan was professional, knowledgeable, HONEST, and helpful, and he did everything he said he was going to do and in a timely manner. I am delighted with the car I purchased and I still cannot believe that buying a car could be such a wonderful experience. As a result, Molle and Nathan Coker are my one and only choice when buying a car.
Rkonomos
21 de oct. de 2012
I got the car of my dreams for a fair price. It was hassle and pressure free. It was my first experience buying from a car dealership and I'd do it again in a heartbeat!
Buddybear405
21 de oct. de 2012
Anthony was very helpful in the purshase of our new Prius. He made the chore of buying a new vehicle very pleanant. He was very helpful in setting everything up on the car and knows his product very well. Thanks again for all your help Anthony, I will probably see you again.
kelbasq
20 de oct. de 2012
I bought my first Toyota Camry in 2002 from Anthony Gooden. He was kind and helpful and patient with me and all my questions. When that Camry was recently "totaled" in an accident I went back to Molle and to Anthony for help picking out a new Camry. My experience with Molle has been great through all these years. From New Car sales with Anthony, getting through the paper work with JR, to the helpful guys and gals in the service department. I'm very impressed with Molle Toyota and can't image going anywhere else.
KC - CFO
19 de oct. de 2012
I've bought 2 Toyotas from Molle - Nathan has sold me both of them. It is a no non-sense sales process with him. With my most recent purchase, I talked to him and told him what I was looking for and the price range. He didn't bother me with vehicles that didn't fit what I was looking for. When the right vehicle came along he called. Nathan was hands-on making sure the certification, detail/prep and paperwork happened flawlessly. When it came time to complete the deal, I was in and out of the dealership in less than 30 minutes and that includes meeting with JR (the finance guy (good dude as well!)) and completing all paperwork. I highly recommend Nathan and Molle.
dneedham
18 de oct. de 2012
I am a first time customer with Toyota. I've purchased vehicles at other major dealerships and in comparison the Molle Toyota experience exceeded my expectations. I had the pleasure of working with Rick McPherson regarding the purchase of a 2013 Highlander. I enjoyed Rick's approach, personality, and his knowledge of the Toyota products. Rick created an atmosphere where I felt comfortable making a decision regarding which vehicle would fit my needs without sacrificing the safety of my family. Rick is a very honest person and I feel he cares about his customer and wants to see the customer make the decision that best fits the customer. This was a very refreshing approach. During the delivery I was greeted by Rick who walked me through every option an ensured I was very familiar with the vehicle prior to leaving. Rick was very enthusiastic during the delivery and made it enjoyable to learn about the new purchase. Rick even took the time to pair my Bluetooth and walk me through the navigation features. The only disappointment was picking up a clean car only to pull out into the rain.......I cant blame Rick, I think this was out of his control. Rick, and Molle Toyota, were outstanding and thanks to Ricks attention to detail the transaction went flawlessly.Thank you
stisha
18 de oct. de 2012
first, I just hate the car leasing purchasing process and I will say they, at Molle, made it as painless as possible. Kudo's. I worked with Molle and Rick Gannon last time I leased a Rav4 and we worked well together. (salesperson, Leo was not sooo so good). Rick is the reason, I didn't go elsewhere. Rick and my salesperson he introduced me to, Steve Hennecke, both treated me again with friendliness knowledge and respect and I appreciate that.(and some humor amongst us).oh, and Jonathan in Finance, great rating also. I am happy to recommend them and give a personal review to anyone that asks me. (i don't do that lightly or for just anyone) :)
luetje
17 de oct. de 2012
Rick McPherson made our minivan purchase pleasurable. He was honest, forthright, pleasant and very knowledgable. He answered every question and took the time to make feel comfortable and important. It is not easy to maintain all these attributes when you have to listen to repeated questions, sometimes over and over. Our experience with Rick was one we will remember because of his sincerity.
coke4576
16 de oct. de 2012
The staff was great working with Nathan Coker and JR Schaffer was easy they did all the work. They Made the trip quick and easy. i live in Lawrence and will still drive to go see mole toyota the next time i need a car used or new.
jjb2nd
16 de oct. de 2012
Steve was a great salesperson he had an answer for all my questions. My main concern was when i came back to pick the vehicle up i found a few marks on the car, which any good detailer wouldnt have missed.
hborrowman
13 de oct. de 2012
When I had traded my 2008 F J Cruiser for a 2012, I'd purchased running boards. They were ordered, but the wrong color had been sent the first time, and the correct color came in Thursday, 10/11/12. I'm short, and have a problem with my hip now & then, so when the running boards came in, Nick Gaydusek (my sales person) and Rodney Skaggs offered to put them on for me. They said it wouldn't take long, and they'd be glad to put them on, so I came by after work yesterday - Friday 10/12/12.Unfortunately this was the first time this particular running board had been installed, and was more complicated then they had originally thought, thus it took them awhile. They went ABOVE AND BEYOND in getting the running boards on for me. They worked WELL AFTER CLOSING HOURS to be sure they were properly installed. I was very impressed with the professionalism of the staff after 6PM. They had work to do, and went about their business, yet still took time to make me feel comfortable, and safe. I felt sorry for Nick and Ray having such a hard time, and really do appreciate their dedicated customer service to get it taken care of for me. They were AWESOME, and so are the running boards!!!!I just wanted you to know what a wonderful impression these individuals made on me as my first customer services experience - other then purchasing the F J - and due to this experience, I definitely will be back for all maintenance services. Sincerely,Hedwig (Hedy) BorrowmanA very satisfied customer.
TBROWN034
8 de oct. de 2012
Within the last week my husband and I purchased a new Highlander from Molle Toyota. We were repeat customers to this dealership and, as before, we received excellent service from our salesman, Matt Robinson, and from Rodney Skaggs, the new truck sales manager. Matt did not pressure us to buy but worked us through the process in a relaxed and professional manner. We especially appreciated the time Matt took to throughly educate us on our new Highlander's entune system. We are very pleased with our new truck and would recommend Matt and Molle to friends and family.
dehanson
8 de oct. de 2012
If you are looking for a low pressure sales experience, choose Jason Sheafer. Jason is very knowledgeable about the products he sells and is VERY organized and great with communication! Would highly recommend.
jbond0076
30 de sep. de 2012
Matt was very helpful throughout the entire process. I showed up torn between 3 models: Highlander, FJ Cruiser, 4Runner. He was relaxed and patient dealing with my indecision. I really appreciated his relaxed, no pressure approach. Very personable.
mtamasi
23 de sep. de 2012
First, I NEVER write reviews on anything, second, saying I hate car shopping is an understatement. After visiting 2 different dealerships in the KC area and being treated like I was an idiot and wasting hours of my life, I saw the Molle Toyota ad for 0% financing for 72 months on certified USED vehicles. I was certain it was a trick or some sort of sales gimmick but figured I'd check it out. I called first to try to do the negotiating over the phone and to check out the offer. I spoke with Shawn W who was extremely friendly and most of all HONEST. I explained that if I got sat in a room and he left 4 or 5 times to "talk to his manager" about price he would find the office empty! He promised this would not be the case. I went in, drove the car and while there wasn't a whole lot of movement on the price, the car was already priced extremely reasonably and the financing was the "real deal". I was in and out in less than an hour with a new Camry that I LOVE. It was the first positive car buying experience I have ever had and the first time I didn't feel like I was being treated like I was clueless because I am a single woman.Thank you Molle and Shawn Weissenbach for a great experience!MariaPrairie Village, KS
zedrick.mitchell
20 de sep. de 2012
Anthony Gooden was professional, courteous, and extremely knowledgeable during my purchase of the 2012 Toyota Corolla Sport. My husband and I were very pleased with the offer Anthony presented for our trade and the pricing for the 2012 Toyota Corolla Sport was excellent. Anthony Gooden was a pleasure to work with and the customer service Anthony provided during the sale was outstanding. Anthony explained in detail the process of setting up bluetooth, features, and our first service appointment. Anthony Gooden Thank you, it was a pleasure working with you and the entire Molle Toyota Scion dealership. I look forward to recommending my friends and family to Molle Toyota Scion, Kansas City, Mo. - Rolland and Kathryn Bruce
iseekthelord
19 de sep. de 2012
I originally visited this dealership in December 2011 and was not impressed with the salesman I spoke with at the time (he no longer works there). He seemed very indifferent about wherther or not I purchased a car from them. At the time, the numbers didn't work out for me, and I decided it wasn't the right time financially to buy. I decided to give Molle Toyota another try last month since they were so highly rated. When entering the dealership I was immediately approached by a salesman named Clayton Bailey. I told him I was looking to buy a new Rav4 and had spoken to someone online. At his desk we looked through their inventory, and he told me they had several Rav4s in the Pyrite Mica color that I wanted. I told him that the woman I spoke with on the phone earlier had told me that those cars had already been sold. He assured me that if they were showing up on his computer, then they were available. After filling out some forms and talking numbers, Clayton came back and informed me that, indeed, the cars listed on the website were not available. He offered to show me another Rav4 in Classic Silver. He told me he couldnt show it to me right then because they were buffing a scratch out of the bumper. I told him Id be willing to come back the next day and look at it, as I had to be back at work by 5pm. He told me that hed really prefer that I look at it that evening or come back Wednesday because Tuesday was his off day. I explained I was leaving town on Thursday and my only option would be to come in the next day to look at the car. He then told me that if I came to look at the car the next day and decided to buy, he wouldnt get the commission on it. I told him very frankly that I didnt really care about his commission as much as I cared about feeling comfortable dropping $25,000 on a new car. He said he understood but wanted to know if there was anything he could do to get me to buy the car that day. I told him there wasnt. He acted shocked. He said he was going to go let his sales manager know my decision and conveyed that his manager was going to be really surprised that I didnt want to buy a car right then. He made me feel like I was doing something out of the ordinary or like Id wasted their time. The sales manager Rick Gannon came out to greet me and ask me if everything was going well or if I had any questions. When Clayton walked away I told Rick that I really felt like Clayton cared more about his commission than about me being comfortable with buying a car. He didnt really have much to say about that. I told him Im sure there arent many people that just come in and buy a car the same day. He said hed worked there for 27 years and the number was probably about 50/50. I didnt feel like Rick really cared about customer satisfaction either. I left pretty irritated. Clayton called me two days later to check in. I informed him that I would be purchasing my new Rav4 from Hendrick Toyota, and he asked why. I told him it was because a friend had recommended a specific salesman there, and he was working to get me the car I wanted in the color I wanted. Clayton told me he was calling because he thought he would be able to get me the color I wanted. I again thanked him, but told him that I would be buying from Hendrick. Before I could say anything else, he said an irritated, Ok, goodbye, and hung up. I was shocked. Again. I feel like Clayton has no concept of how you are supposed to treat customers. He doesnt understand that its all about the customer and not about him. I understand that salesmen work on commission, but I would think that standard, sales etiquette would dictate that you should NEVER, under any circumstances, mention your commission to the person you are trying to make the sale to. And you should NEVER make the customer feel bad for not making a purchase right then. I felt completely disrespected. Furthermore, I dont feel like Rick made any attempt to allay my concerns. I would think that when a customer says, I feel like your salesman is more concerned about his commission than my satisfaction, your logical, first response would be, Im really sorry you feel that way. What can I do to make you feel more comfortable? He said nothing. Im shocked that he has been in this line of work for 27 years and did nothing to save the sale. He saw the numbers. I have excellent credit and was ready to buy. Im sure you can understand how frustrating it is for many women to purchase vehicles. I am a 28 year old, single female. Its intimidating going into a car dealership by yourself, and you really just want to find a salesman who cares about you and who you dont feel like is trying to take advantage of you and overcharge you. I didnt feel like these salesmen really cared about me at all. Rick has a five star rating on dealerrater.com. So why didnt I get that five star service?I purchasing my Rav4 from Randy Stendebach at Hendrick Toyota, as he made me feel important, valued, and comfortable about buying my new car. I wish I would have had the same experience at this dealership.I sent a copy of this review to the General Manager at Molle Toyota, Anna Molle-Stasi, and have heard nothing from them.
suhanna62
19 de sep. de 2012
Molle Toyota and Rick McPherson exceeded all my expectations for service, price and quality. I had a "no pressure" experience with Rick and he was able to help me identify what would be a great purchase for my family. Customer Service is the absolute most important aspect of doing business with me and I am very pleased. I look forward to using the service department and continuing to have positive experiences at Molle. I'm in the people business and Rick is definately skilled in his role as a steward for Molle and at the same time, balancing the needs of the customer. My future referrals will be to Rick and Molle Toyota. Thank you!!
amber.schloman
17 de sep. de 2012
I was amazed when Anthony didn't mind checking out the trade in value of my car before having me drive a new one. He was very nice and didn't get frustrated with my color changes.
Coleslough
11 de sep. de 2012
Last two trips to the service department here have been terrible. Earlier this year they pushed to sell four tires when only two needed replaced. They even admitted rear tires could last another year. But they had already replaced all four. After complaint gave me only $100 dollar credit on bill over $1000!Most recent visit ..rear automatic sunscreen stuck and motor making loud sound when car put in reverse. Called and guys said most it would cost is $750. Brought car in ..they did nothing but listen and look (did not take anything apart), charged me $55 and said it would be $1250 to repair!.Things have changed at this dealership...$$ driven vs HONEST/FAIR service driven. Have bought two cars there...WILL NOT BUY THERE ANY LONGER. And they dont even know this poor service performance has now reduced sales (and I am buying new car this fall).
mahdoubler
11 de sep. de 2012
Wow! I am so impressed with the integrity of the service department.I had a difficult situation coming in from out of toun to help a family memeber take care of an immediate/serious service problem. Due to the work schedule of my family member I had to drive 3 hours to KC to help them take care of it. I did not know anyone at the dealership and I had noprior contact with them, so essentially, I was a total stranger to them!In a nutshell, they took their time and came up with the diagnosis of a serious problem with the vehicle I had serviced. A part needed to be ordered and I had to leave the vehicle there.Long story short: When the part arrived and work began, they realized the repair was not as serious as originally determined. I appreciate the honesty of the dealership in this regard. I would recomment it to anyone (even from a long distance) because you know you are going to be treated fairly and with respectThe shuttle service was very accomodating and the staff was great!I will make sure that my family member continues to do servies there and purchase a new vehicle also when the time comes to do that!
mwiens
7 de sep. de 2012
My husband and I had a great experience at this dealership from the initial drive to the final financing - which was a pleasant surprise. When I have purchased a vehicle in the past I have always been pressured to buy the car and how much I need the car that day. It was not that way here - the whole process was very relaxed and informative. The first time we came in all we did was test drive the SUV - no further pressure. And working on a fair price was very relaxed process too. Matt was great to work with and professional. When I buy another car I will come back and visit Matt just because I felt so comfortable with the whole process.
nicholas.wener
7 de sep. de 2012
Within the past two months my wife and I have purchased 2 vehicles from MOLLE TOYOTA: a pre-owned Avalon and a 2012 Camry. We purchased the Avalon first, through Rick Mcpherson. The experience was so thoroughly pleasant that, after receiving quotes on a new Camry from other dealerships, we explicitly returned to MOLLE TOYOTA to deal with Rick. His sincerity adds quality to your dealership.We would recommend him to anyone looking to buy a pre-owned or new vehicle
anabtawi2006
7 de sep. de 2012
It was a great experience purchasing our Toyota Camry 2012 from Molle Toyota , Rick was very pleasant and helpful, spent enough time helping us making our decision and explained all the options very well, was very patient and answered all our questions accurately, he promptly responded to our phone calls and emails. On the day we purchased the car he stayed with us extra hour after the dealership has closed patiently explainig every aspect of the new car and making sure we understand every thing ! Thanks Rick !
mcurfman
6 de sep. de 2012
Overall this was a very smooth and enjoyable experience. Anthony was very low key and listened to what we wanted. We had our mind set on a certain car and then realized once we drove it that it would not meet our needs. Anthony went through other cars that would better fit our needs. He gave the pros and cons for each car as it related to what we were looking for. He took a great deal of time to ensure we were buying exactly what we wanted and then gave us a very fair price. It was a very pleasant experience and we left feeling like we had made the best decision.
tentative car buyer
3 de sep. de 2012
I dislike purchasing cars and so put off the task as long as possible. I particularly dislike feeling pressured. But Steve Hennecke was absolutely wonderful. He was very responsive and helpful without being at all pushy (despite the fact that it took me a couple of weeks to come in followng my initial inquiry). This is the second new car I have purchased from Molle and I've had two good experiences. Very professional.
cameronrostron
1 de sep. de 2012
I hate buying new cars and try to do as much as possible via email. But I had a great experience working with Steve Hennecke at Molle Toyota last week when buying a new Prius. I realize that everyone is different, but I really dislike anything that resembles a high-pressure sales pitch. Thankfully, Steve was incredibly low-key (while still being super attentive and helpful) and nice. We spoke a few times over the phone and my husband and I essentially purchased our car before even going to the dealership (it helped that we knew what kind of car we wanted). Steve couldn't have been more professional or helpful -- again, without making us feel pressured in any way. Overall, an excellent car buying experience.
kcreek4
28 de ago. de 2012
I have been a customer of Molle Toyota for several years. My son was in the market for a new car and after visiting another Toyota dealer (east of town and not impressed) we went to Molle. We were greeted by Rick. Rick was very friendly and to my surprise very respectful to my son ( I have had some questionable sales folks over the years). There we no "sales" games played which I half expected because it was my sons first deal. Rick was very up front and honest with my son. My son really enjoyed the experience. Not long after my son purchased his first new car I was in the position to purchase also. After looking at the competition my son said Dad you got to talk to Rick. I did. Now I hate buying new cars but I have to say Rick brought back the excitement and is by far the Best sales guy I have ever worked with. Thanks Rick and the Molle team. Ill be back. Oh I love the new Venza. Side note this is the 5th car my family has purchased from Molle, the second from Rick. You must go see him. Keith
sgannavaram
25 de ago. de 2012
Molle's team was 1. honest, and 2. very helpful in making sure we were comfortable with the choices we were making. Tried negotiating with another dealership in town before going to Molle and was amazed at the old school tactics. So, Molle was very pleasantly surprising when the facts were presented clearly. Because we could get to Molle to get our car - Anthony even drove it out to us. I should have know before going to this other dealership - we are repeat customers at Molle and they definitely try to make sure the customer is attended to. Thanks Anthony - and the rest of your team.
btagle
24 de ago. de 2012
This was surprising an excellent experience. I walked in expecting to haggle with payments, interest rates, etc. I had it planned in my head what I was going to say, how I was going to say, and I was going to be firm. I did not a good experience in a previous Toyota dealership in Kansas so I was prepared this time! I was pleasently surprise! Richard listend to me and showed me what I wanted to see. He then gave me time to think, told me about the special, then gave me time to think again. He told me that even if I didn't qualify the dealership could work with me, they wanted me to be happy. Of course it helped to be able to use the special for my car purchase; however, the key is that I didn't feel pressured and it was an enjoyable experience. I feel that even if I could not have used the special I would have walked away happy. Richard was professional and told me what I needed to know with buying a car in Missouri; he was honest. The pricing was upfront: absolutely there was no catch on price...what you saw is what you got! I will spread the word! Thank you!! Tina T
tharen
22 de ago. de 2012
Mary was just what I needed. I had questions and she helped me find the answers. Mary showed me several different vehicles and answered the questions that came to my mind with each alternative. She was very patient and helpful. After the sale, the next day, she was right there when I needed help with the new technology. She understood and was careful to make sure I understood the answers to my questions and how to configure the equipment so that it worked best for me. Never had a GPS before or a phone in the car. Now I do and they work fine and Mary said come back if I ever need help. I'll be back.
cschwartz4967
17 de ago. de 2012
We had great service and everyone was very helpful with our purchase of a Pruis V.Anthony provided me with the details of the Pruis and gave us time to look over the car without pressure. I went in to the dealer first to find out information and Anthony was very helpful. As a women, i felt very comfortable and respected. I would definately do business with Anthony and Molle Toyota again.Cathi Schwartz
Dbollig
14 de ago. de 2012
We live just over an hour away and were able to do the entire deal over the phone. When we showed up Steve had our vehicle ready and as much of the paperwork done as possible. Steve had done a great job of explaining everything over the phone so there were no surprises when we covered the paperwork and we were able to get through the process quickly. Steve followed up a couple of days later just to make sure we had no other questions. We will definitely call Steve when it is time to buy our next car!
amyccc9
14 de ago. de 2012
Working with Steve at Molle Toyota was a wonderful experience. He answered all of my questions and worked hard to get me the car I wanted. He is very friendly. Steve was committed to making the process efficient. I would highly recommend anyone interested in a new car to contact Steve. I am thrilled with my new car.
Yilili
11 de ago. de 2012
We had a really good experience when dealing with Richard... He is really patient and kind... I will go for him if I am going to buy another Toyota..
Apollo_1092
11 de ago. de 2012
This is the fourth car that my family has bought from this dealership, and there is a reason for that. We have been to a few other Toyota dealerships in the area, but have not been treated as well as we have been here at Molle. The entire atmosphere of the dealership is absolutely perfect. The facility is large and can house many cars, without feeling cramped. Along with this, the employees are some of the most friendly people I have dealt with. They want your business, but they will not push you into something you don't want to do. They are very relaxed and have amounts of patients that you would not find in most people. Along with this, they tell the truth and will be 100% honest. Specifically dealing with Rick McPherson, I have never had a better car buying experience, and I will continue to come back to Molle Toyota and Rick to buy my future cars. I would highly recommend buying cars from the dealer. I feel once you do, you will have a hard time wanting to go anywhere else.I feel like I should also mention the service department, because at one point or another, you will have to take your car in to get service. From basic oil changes, to more complex things like body work, all of the employees in the service department are knowledgeable and will treat your car like it's their own. This just adds to the continued positive experience. TL;DR?Have bought four cars from this dealership. Have had the best buying experience. Love the care that the employees put into their work.
5366273ly
9 de ago. de 2012
Richard was very helpful and knowledgable. She helped us and all in all this was a great customer service experience. I've purchased many cards from Molle and I know they are the best.
chartreusemoose
9 de ago. de 2012
Mary worked out a great lease arangement for me and I love the new lease. I am very happy with the hole experience except for being at the dealer for 3 hours.
Pattyq
8 de ago. de 2012
I was already sold on Toyota, but Richard Maloney sold me on my new Rav4. He was awesome to work with. He was efficient, knowledgable, super approachable, non-patronizing, respectful and fun! He made the entire process smooth. It was a great buying experience!The dealership has some good features. I look forward to the service department taking care of my car, the set up is convenient for me, excellent rating, 10 plus all around!
swarooprajg
7 de ago. de 2012
I purchased a Toyota Prius with Molle Toyota. The people at the dealership were very friendly and nice. The sales person was patient and very good.
ejharrington79
7 de ago. de 2012
Great trip again to Molle Toyota. I have purchased three new vehicles from Molle. Mary was a pleasure to work with, and was able to offer me different options, one of which I ended up going with. I enjoy my new Prius C and look forward to going back next time!
Steve Dugas
4 de ago. de 2012
I first stopped into Molle Toyota fairly early in my car search. Steve Hennecke was requested by the receptionist to talk to me. I explained some of what I was looking for and told him that I was going to be looking around at the options all of the dealerships had before I made a decision. Steve was very informative and helpful and never put any pressure on me to make a snap decision. I left feeling more knowledgable about the Toyota cars and with a good feeling about the experience. The next time I dropped by, Steve was with another customer, but he came over to me and asked me if it would be all right if Nick Padgett helped me out that day. Nick showed me some other vehicles that I asked about and helped me out to the best of his ability. Again, I did not feel pressured to make any snap decisions. On my third visit, I had pretty much made up my mind on the Prius, but had a few more questions. Steve was finishing up with a family and Roy Nketani introduced himself to me and talked with me as I waited on Steve to finish. Roy is very well informed on the Prius and is good at explaining things. I enjoyed talking with him until Steve was finished. Once Steve finished with his other customer, he came over and answered the rest of my questions to the point that I was ready to make my purchase. He made the entire experience as low stress as it can be. Steve was very good at what he was doing and make me feel comfortable with the process, but I want to congratulate the other members of the staff that I spoke with for showing true teamwork by taking care of my needs and answering my questions while Steve was tied up without ever making me feel that they were trying to get the sale for themselves. They showed great teamwork.
kkarns9
1 de ago. de 2012
We were in need of two cars for the family. After finding a good price on the internet and receiving responsive service with definitive answers on the phone we decided to buy from Molle. We drove 190 miles each way to buy a car on Saturday. There was no sales pressure, only professional service. We were very pleased. In shopping for the second car on Monday, we again found Molle's price to be better than our Oklahoma market. We called to inquire about the second car on the phone Monday and drove back on Tuesday to buy it. They were very respectful in both transactions.
miss_arkansas07
1 de ago. de 2012
Austin was honestly the best cars salesman i've ever come across! He is honest and caring and made a HUGE impression on my mother, brother, and myself. I will send everyone to this specific dealership because of him alone.
thegrants
31 de jul. de 2012
My husband and I have purchased cars from Molle Toyota for over 12 years. Every visit, they are extremely helpful and have made our car-buying experience hassle-free. They truly want to get the best deal for you they can. Service department is also very thorough and willing to help. We would never consider buying a car from anyone but Molle.
lindapoul
31 de jul. de 2012
We bought an '11 Corolla from Anthoy Gooden in December, last year. After an accident, we returned to buy a '12 Corolla last week from Anthony and the Molle Toyota team. The main reasons were the helpful approach from Anthony himself, and the excellent customer service at this dealership. Anthony did really listen and did not pressure or hurry us in any way. He tracked down the color we wanted, with the equipment we requested. He was patient as we worked through the process of deciding how closely to the first car we wanted to match. We would recommend Anthony to any potential car customer who hates pressure.
Kjthomas
30 de jul. de 2012
Steve was very knowledgable about the cars we were looking at. He gave us time to talk between us and did not pressure us at all. My husband and I felt very at ease with Steve, we will definitely refer this dealership and Steve to others.
Gus's car
28 de jul. de 2012
I got a great deal and was treated very well. I was able to negotiate a price over the phone and the stuck to that price and didn't try to play any games. Everyone treated me with respect, was honest and friendly. The bent over backwards to help me get what I wanted. This was the best car buying experience I ever had.
pdroge
28 de jul. de 2012
I have to say that the salespeople at Molle Toyota must have to have qualifications to be an a*^&%&*o to women. My husband and I have purchased 3 vehicles in the past from Molle. My last purchase was a Camry in 2011. With the Camry purchase, the salesperson would not talk to me, he would only respond to my husband. I would ask questions about the car and the salesperson would send the email back to my husband only. My husband would forward the emails to me. This happened several times. Even after I told the salesperson that I was purchasing this car and not my husband; it didnt matter. After a couple of weeks of this, the salesperson came back with an acceptable offer; however I was not happy about acquiring a new vehicle. Most people feel good about buying a new vehicle; I was not happy with the entire experience. Now I'm helping my niece with a Corolla. I figured surely the salesperson I had before was only one out of many salespeople that Molle has. Boy!! I was wrong. Again, the salesperson is rude and condescending. I will not be using Molle Toyota in the future.
amysclesky
26 de jul. de 2012
Anthony is fantastic!!! He is very easy to work with and patient. The entire process was painless with him helping us. Such an easy process we purchased 2 new cars from him!!
ecox
24 de jul. de 2012
I had a great experience at Molle Toyota. All staff were friendly and informative. There were no gimmicks nor pressure to make any quick decisions. Overall I'm very happy with my experience and new car from Molle.
William Fung
24 de jul. de 2012
I just have to give Molle Toyota Scion a Five out of Five. Anthony Gooden was excellent, he really made the experience and enjoyable one. If u are looking for a car I recommend you talk with Anthony or any of the great people at Molle Toyota Scion."If there's anyone skeptical about the car buying process, they should definitely go to Anthony Gooden It will make the process a lot easier and take the stress away from the entire process. Thank's Anthony Gooden!!"
boughtatoyotafronmanthony
23 de jul. de 2012
Anthony Gooden is by far the easiest car salesperson to work with that I have ever encountered. Passing through Kansas City, I wandered onto the Molle Toyota Scion lot on 7/14/2012 and was greeted by Anthony. There was absolutely never any pressure to buy a vehicle or even steer me towards any choices. Anthony simply answered all of my questions and taught me as much as he could about the vehicles. He is very knowledgeable about all of the vehicles sold by Toyota & Scion.Anthony was able to offer me $1750 more on my trade-in than I could get in my home town of Joplin, MO. We came to a tentative pricing/trade-in agreement on 7/14/2012. On 7/16/2012 Anthony called me to confirm that I qualified for 72-month 0% financing. I took Anthony at his word and agreed to drive 2.5 hours to finish the deal on 7/21/2012. Ironically, I had lost a chipped key and the fob ($100-$150 cost to replace) that went along with my trade-in... Anthony still gave me the same deal he had promised even though I had originally told him I had both sets of keys (I didn't realize I wouldn't be able to find the extra set).After the deal was finished, Anthony was very patient and went to considerable lengths to explain everything I needed to know about my new car. After all of that Anthony happily took my girlfriend & I on a test drive in a car we have minor interest even though he knew that we weren't seriously interested in buying one any time soon.My hometown dealer (Fletcher Toyota in Joplin, MO) was unable to match (or even be in the ballpark, frankly) the 72-month 0% financing or the extra $1750 trade value I received from Molle Toyota. Over the term of the financing I will have literally saved approximately $4250 between the $1750 extra trade-in value and the 0% financing over 72 months (I would have spent about $2500 financing over 6 years at my local dealer). It was definitely worth driving a few hours to do business with Anthony at Molle Toyota.To anyone within driving distance of Kansas City interested in purchasing a Toyota or a Scion product... I would not hesitate to recommend visiting Anthony Gooden at Molle Toyota.
jomo04
23 de jul. de 2012
We initially had been looking at purchasing a Scion FR-S from another Scion dealer in the area (simply because it was closer geographically), but upon visiting Molle Toyota were so favorably impressed with the experience that we decided to purchase from them. We were greeted immediately by Jack Sager who was extremely helpful and after talking with him decided to put a deposit down on a new FR-S. He found the exact color that we wanted and was very helpful with all of the paperwork. Once the car showed up he was kind enough to check on it for us while it was being unloaded and even sent us pictures of them taking the protective wrap off of it. He was waiting for me with all of the final paperwork ready to go when I showed up the next day to pick the car up and did his best to make sure everything went as smoothly as possible. I've purchased several new vehicles from dealers and never been this happy with a new car purchase. Love the new car, don't have a single negative to say about the whole experience.I would recommend Jack Sager over any of the salesmen I have worked with so far.
Jackie Berdych
23 de jul. de 2012
I have worked with Molle Toyota for over 7 years as purchaser of our corporate shuttle vehicles. Everyone I have dealt with has been friendly, courteous and professional. I have recommended Molle Toyota to friends and co-workers when asked my dealership preference.
rbench
21 de jul. de 2012
I was considering a new Toyota and my daughter and son in law recommended salesman Rick McPherson of whom they had recently dealt with when they bought a new Forerunner and Tundra on the same day. Needless to say that was a big purchase and they were extremely happy with the process. I know why now, Rick McPherson Made us feel like he was looking out for our interests as much as he was for the dealers. Rick made the process almost fun. I would like to add a note about Quentin Massey. We came in one day unannounced and Rick was busy with a customer but he noticed us and introduced us to Quentin as new salesman and asked him to take care of us while he was busy. He answered questions, showed us more vehicles in stock and generally entertained us. The wife and I were very impressed with the young man. And even though we didn't deal with him otherwise I would highly recommend to the Molle family a position in customer relations if he does not work out in sales
Julia Carrel
20 de jul. de 2012
My sales experience with Rick McPherson was very positive, and I have already recommended him to others. He did a great job of explaining the vehicle options and was very professional in the price negotiations. His assistance and patience in setting up Entune on my phone was so helpful. I am thoroughly enjoying my new Camry!However, I was not satisfied with the assistance that I received from Mike Schwally. He was proficient in presenting the warranty options, and was very professional in his demeanor until I told him that I was not interested in any additional services. After that, his demeanor changed to dismissive.Otherwise, my experience with Molle Toyota was very positive. I plan on continuing to use their service department, and will likely buy my next Toyota from Molle. Their staff has always exhibited helpful, professional qualities from sales and service all the way down to the courtesy shuttle driver. What a great dealership!
wbull1
16 de jul. de 2012
I felt no pressure. Mr. Gooden answered my questions, took as much time as needed and provided me with accurate information. He didn't mind that I went home and looked the information up before returning to buy a new car,
msfjaf84
16 de jul. de 2012
Our experience was great. We came in just to see what was available in rav4 and ended up with a venza. richard was helpful and patient. he provided us with options and didnt make us feel rushed. he worked with us on price and ensure we were aware and happy with our choice. I would definitely recommend Molle toyota and richard inparticular. Thanks Molle Toyota and Richard!
Tom&Judy Frank
15 de jul. de 2012
This is our third lease from Molle Toyota. Each time we have worked with Mary Witt. She has helped us to lease at an affordable rate and with a right vehicle for us. Our latest vehicle is a RAV4, which we are enjoying. But for this particular lease, Mary really had to sharpen her pencil and she did it well. I'm sure that any of the sales personnel will serve you well, but you may want to ask for Mary Witt because in our opinion she is the very best. I have always appreciated the Service Department too. They have handled my service in a timely fashion and were courteous and kind to us. I've enjoyed the refreshments in the waiting area. The refreshments helped my waiting time to pass quickly.
gfox12
13 de jul. de 2012
When I went to Molle Toyota on my lunch, and the sales staff was eager to greet me. Mary introduced herself immediately. I told her exactly what I was looking for as far as the payment/mileage needed on a lease. We looked at some options that day, and I cam back for a test drive that evening. The next day I was signing and driving my new Toyota Camry off the lot! Very simple process. Mary was very helpful and friendly. :-)
toddpfennig
12 de jul. de 2012
Austin was very helpful without being overbearing or applying pressure to make a purchase. He gave me a suggestion for buying a Prius instead of a Prius C based on the fact that they were offering special financing and that he thought I would be happier with the Prius.He was also honest with me about which options were worth the cost.
erikmolson
11 de jul. de 2012
We visted Molle on a Friday afternoon to look for a Highlander and left the following Tuesday with one. Richard Maloney was great. Very informative and listened to our needs. After our Friday visit at the dealership, we spend the rest of the time discussing our options and pricing over the phone, which was very convienenent. We came to a price agreement on Monday, that we both were happy with. We stopped by Monday night to finalize the deal and Tuesday to pick up and both times Richard and everyone we dealt with at Molle were great. We now have a great Highlander that we love and feel we got great value for the price. Thanks Richard and the Molle team and look forward to working with you in the future.Erik
kcmelbell
10 de jul. de 2012
In 2007 I bought a Camary from Molle and it was so painless I could not believe I had actually bought a car when I walked about just a couple hours later. We recently bought out 2nd vehicle from Molle and I was just as impressed the 2nd time around as the first. Robert was very great to work with from the beginning he was very easy going and low pressure. He listened to us and got us the price we wanted. We did have a few problems with the vehicle after buying it but Molle did the right thing and fixed it correctly even sending me to the Nissan dealership to fix it. They put me in a loaner. I will recommend Molle to anyone I know and we will be back for sure. The service department was also the best run I have seen.
nkbailey
10 de jul. de 2012
Jason went above and beyond to get the car I wanted, had the car ready for me to see and drive and was very efficient in preparing the paperwork. He was very generous with his time and made me feel comfortable in learning about all the features on the auto. He was great.
lizorr77
9 de jul. de 2012
We were looking for a new Highlander - it was the first car we had purchased in over 10 years. Anthony was the perfect person for us. He was friendly and informative, but didn't pressure us or feed us any lines. He gave us exactly the information we needed without being pushy or over the top. We felt taken care of the entire time. Within the first hour, we knew we wanted to buy the car from Anthony. We took a look at a few other dealerships and they all fell far short of the service we had received from Anthony and Molle. We feel that we got a great deal on a fantastic car and we couldn't be happier.
cschoen823
9 de jul. de 2012
My experience with Molle Toyota was terrific! My salesperson Nick Padgett was very friendly and professional. Nick listened to all my wants and needs before taking me out to test drive a couple differnt options. He also made sure to demonstrate all features. Best of all Nick was able to keep me within budget and I was able to purchase the Tundra I was most interested in. Before pulling off the lot with my new Tundra, Nick even went the extra mile to pair my phone. Outstanding customer service! I will be sure to refer all my friends and family to Molle Toyota. Thank you Nick Padgett!
danacuster
9 de jul. de 2012
Richard was very helpful and knowledgeable. I was able to test drive 2 different Toyota Camry's. And, with his knowledge of each vehicle, was able to make adecision as the best vehicle for me. He went over all the information about mynew car when I picked it up and called to make sure that everything was as he hadexplained. I really did appreciate all his information.
steve1985
8 de jul. de 2012
Took my 17 year old son to the dealership to look at a new Scion. Had looked at a variety of cars at other dealerships with my son, and Ron was the only sales person who talked to my son and myself on the same level. It seemed Ron felt it was as important both of us were engaged in understanding the process. This was a great learning experience for my son. Yes, we purchased the Scion and have an ecstatic kid.
Brit geezer
7 de jul. de 2012
From the return of my inquiry from their salesman Roy NKetani, to the road test and negotiation, this was a very pleasurable experience. Molle are open to deal and you should be prepared to do just that. I got a good offer on my trade in and was under no pressure at all at any time. The financial side was a piece of cake with Mike being very helpful indeed in arranging the finance. Then, collecting the paperwork from dealer reception, the girls could not have been more helpful. Also, Zack in the service area was honest and straight with me talking about servicing costs. Between him and Roy, this was the reason I chose Molle. I tried all the local Toyota dealers in KS and MO. Don't waste your time, Molle are miles above the rest with Jay Wolf at KC Airport being the worse. I am so pleased with my Camry Hybrid, it has raised the bar for motoring to me from now on.
kainaipo
6 de jul. de 2012
This was the first of two cars we purchased through Molle in June. What an amazing experience that has renewed my faith in the ability to do business on a new car without feeling taken advantage of. Mary was our dedicated sales person who followed up with me through the entire process of getting my car in, just the way I wanted it for a price that was fair. She took care of handling the initial contact from my Costco recommendation, then made me feel comfortable enough to stop looking anywhere else for our new car. The paperwork was easy to understand with her and her personality made us feel at ease doing business with her. Jay took care of our financing and final paperwork. Honestly I have worked in new car sales and walked through his door concerned that I was about to have the house of cards finally come crashing back down to reality, but that couldn't be further than the truth. Jay was extremely kind, funny, and took the time to ensure we completely understood what was going on without going overboard on what we should and shouldn't have for our new car. Both of them combined made a perfect new car buying experience and as I mentioned earlier, we bought TWO cars from Molle due to their service. I WILL recommend to others.
BryceHinde
5 de jul. de 2012
My mother's Toyota Corolla finally quit out on her about a month and a half ago with close to 600,000 miles on it. We were in search of a vehicle that I could take to college that would be reliable when weather got bad. We search throughout the Kansas City area for what we were looking for. Other dealers did not have exactly what we wanted, so they tried to convince us we wanted something else! We arrived at Molle and they had just received a black Rav4 Limited 4WD, just like what we wanted. Mary worked hard with her boss to get the vehicle at a very generous price. Our whole family couldn't be happier with the experience we had at Molle. The cooperation level, friendliness, and business was so far beyond other dealers we visited. I recommend everyone to shop with Mary Witt. She is so sincere with her customers and TRULY CARES about them. Thanks for all your help Mary and Molle!
alisilly
3 de jul. de 2012
I just bought my second Toyota from Ray Kolman at Molle Toyota. He is honest and down to earth and will listen to your wants and needs and get you exactly the car you want. I absolutely LOVE my new Prius C. I don't hate my commute anymore. At all. Thank you, Ray!!!! I will send everyone I know to buy their next new car from you.
wkbanach
2 de jul. de 2012
I purchased my beautiful 2012 Camry V6 SE last night. I have to say the process was the most pleasant car buying experience I've ever had. We initially worked with Beth Andrew via Internet and email. I then met with Steve Hennecke, test drove, the car, discussed trade in value, etc....DONE in minutes! I picked up the car two days later. Steve was, again, fantastic! Mary Witt was also a tremendous help with the set up of Entune and reviewing all of the amazing options on the car. Great job Molle Toyota! What an easy process!
jsosland
1 de jul. de 2012
I bought my last car from Molle Toyota and have found the salespeople and the service providers to be honest and trustworthy. While Richard was new, and he is learning as he goes, he was dependable and never dropped the ball, even though it took a few months for me to finalize the deal. I highly recommend Molle Toyota to anyone looking to buy a car, or to service their car.
klbulk
30 de jun. de 2012
Our first experience with Molle Toyota was the day we walked in to took at the Camry. We were greeted and offered assistance right away. Our sales rep was very helpful and found the car with the options we wanted. We've dealt with Molle's sales, finance and parts personnel and everyone was friendly and helpful.
mikev
29 de jun. de 2012
Ray clarified all the options for me and patiently demonstrated all the features of the Tacoma to help me decide. Price asked was reasonable from the start and we arrived at a good exchange quickly with a minimum of fuss and "gotta check w. manager" bull that drives most buyers (including myself) up the wall.I walked away with the right vehicle at a fair price and a good feeling about the whole process.
jedollard
29 de jun. de 2012
Both Richard Maloney, our salesperson, and Jay Young, who set up the financing, were terrific. Richard was friendly, honest, and eager to show us the various features on our new car. He took us through the steps to set up Entune and seemed to really enjoy helping people. Jay was also very friendly and professional in setting up the financing.
MaryFuchs
28 de jun. de 2012
Had a great experience, everyone was very nice. Austin Klein was very knowledgable, without being to pushy. I will recommend your dealership to other people I know.
csfrancis
28 de jun. de 2012
What a refreshing car buying experience. Richard Maloney was patient, efficient, and an overall great sales person. He got me a good deal for both the vehicle I purchased and traded in. And Jay Young was wonderful...he made the financing portion not quite as painful.
craigreid
27 de jun. de 2012
The experience I recently had at Molle Toyota could not have been better! I placed a phone call to the dealership where I was promptly transferred to Steve Hennecke. I explained to Steve what was important to me in my new car. After a couple minute discussion, Steve found exactly what I was looking for - and it was in stock! (Great job Molle for maintaining a great selection of inventory.) Steve and I discussed where I needed to be in terms of price and he explained to me the great financing currently offer. I told him I would be in on my lunch break that afternoon to look it over. Steve was available when I showed up, we took the car for a ride, and after filling out the necessary documents, I drove off in my new Camry! Steve - fantastic job, thank you for the convenience you added to my purchase!
blhunt
24 de jun. de 2012
Steve was very responsive to our questions and treated us with respect. He did not pressure us or make us uncomfortable. He remembered us on each visit and was very friendly.
db_blazer
23 de jun. de 2012
I purchased a new Prius V from Molle yesterday, and I was very impressed with the friendly treatment that I got from the salesperson, Ron LaHue and the gentleman who helped me in working out the financing of my new car. Ron spent time with me before the sale...I came in three times before I made up my mind! He was patient and not at all pushy. After getting the appraisal of my trade in Ron handed back the keys! I've never had this happen before...the salesman or appraiser would always keep the key to prevent me from leaving if I decided not to buy...This is a tactic that I especially don't like. Not at Molle! I received a fair amount on my trade and a good price on the Prius. This is my first Toyota and the first time dealing with Molle. I'm hoping that the service is as easy and pleasant as the sale. This is my eighth new car, and it was the best experience of them all!
tpalen
20 de jun. de 2012
We recently purchased a new 2012 Toyota Prius Two and found Anthony Gooden to be more knowledgeable and professional than most car sales associates that we have dealt with in the past at other locations. The dealership has a no pressure sales approach and are completely focused on customer service. This is our first experience with Molle and we hope to develop a long term relationship with this dealer.
ashleigh duncan
18 de jun. de 2012
Rick McPherson was very friendly and he made a point to help my Dad and I make our decision without pressuring us. He waited on in a calm manner and he was personable.
TWonderlich
18 de jun. de 2012
Bought the new 2012 Prius c. Sales staff and manangement were fabulous. We own a 2009 Prius Third Generation and have had excellent service on that vehicle at Molle as well.
vcarmer
16 de jun. de 2012
Rick was friendly and attentive to my needs as a customer. He understood that some of the technology int he car is abit confusing and invited me to return at any time to continue to ask questions as I have need. He also was willing to share in the family's excitement about going "green" with the Prius. This shared excitement made the experience more fun for the whole family.
mrfixitguy72
15 de jun. de 2012
Don walston went out of his way to make sure my truck was the way I wanted it to be. Anna Mollee ,you should make him head Manager as Don really cares about your customers during and after the sale... Now your sales person (Jan) NEVER followed up with me ! Only Don did ...Also Service Did a great job to repair an Issue with my new truck and did an out standing job to make sure I am satisfied with my truck . I will return in the future for my next truck purchase . thank you again. Manny Your service department and service advisers are very helpful and great.
angierags
15 de jun. de 2012
Molle Toyota is our preferred dealer. We are willing to drive out of our way for both service and sales because the staff at Molle treat us so well.
rkelleyeight
13 de jun. de 2012
Salesman Steve Hennecke and Sales Managers Rick Gannon and Jason McAfee went above and beyond to help me get the right price for my trade in, find a specific Prius Trim package, in a specific color combination, and got my credit approved for the 0% financing. These three guys model the level of customer service that Toyota sets for all employees. Top Toyota corporate execs could use any of these three employees to train other employees and set the standard for the Toyota name. This was my second Molle Toyata car purchase and will not be my last.
Raytown
12 de jun. de 2012
I just happened to finish up a service call close by and decided to stop in to check out the Scion XB. I knew I would need a new service vehicle soon and just wanted to sit in one. Steve Hennecke came right over and said I could take a test drive right then. I drove the XB and liked the size but wanted better MPG. Steve advised me that they were doing 0% financing on everything including the Prius. He did the math on the test drive and showed me how much payments would be, and said I had time to test drive the Prius also. I really liked the Prius and told him I would consider it. I went home and ran the numbers and determined the Prius would pay for itself in about 60000 miles, even faster if gas prices go up. I went back and bought the Prius and love it, it is the best service vehicle I have ever had. Steve Hennecke is the best salesman I ever bought from also. Buying from Molle Toyota was the easiest car buy I ever had and would highly recommend them. Thanks.
richardklodt
11 de jun. de 2012
Anthony Gooden, our sales rep, was very helpful in closing the sale and making it a pleasant experience for us. Anthony spent at least an extra hour of his time to explain and insert information into the Blue Tooth and electronics of our new car. He was very pleasant, patient, and helpful in making our sales experience with him and Molle Toyota effecient and smooth.
alanduncanjoma
5 de jun. de 2012
I called Steve on the phone while looking for my new Toyota Hybrid. He was polite and answered my questions very well. The reason I bought my new car from Steve was because when I told him what I wanted he checked his inventory and called me back with the best match he could find on his lot. It was not the exact car I was looking for, but he explained the differences and asked me to come take a look. He did not waste my time, I showed up and was taken to the car for a test drive and we made a deal without my having to play the dealership game. I will buy my next Toyota from Steve because he treated me with respect and honesty and did not waste my time by promising me a car that he did not have.This was enough to make me happy, but after the purchase he let me come back to the dealership on my day off and spent as much time as I needed him to in order to program the radio, phone and computer. He had to explain all the new features to me twice and did not seem put out at all to help me understand all the new gadgets that new cars come with these days.He even called me later to make sure I got it.
gwbutkus
3 de jun. de 2012
Rick and Jay were both very informative, friendly and professional. This was a great experience and we would definately buy again from Molle Toyota and would recommend a friend.
BritTrav08
2 de jun. de 2012
We have been to several dealers looking for my husband a white truck, preferably toyota, and we finally found it!!! David was a p z7leadeure to work with and the process went very fast! We look forward to buying more vehicles from David!!!
tyler1234
2 de jun. de 2012
Richard was very helpful. He answered all our questions and made sure we understood everything about the process and the car. We would not hesitate to recommend Richard to any interested car buyer.
mizzou599
2 de jun. de 2012
Our experience of buying a new car at Molle was excellent. Their offer on our trade-in was better than what other dealers offered. It helped that we knew exactly what car we were after and knew we were buying there due to Molle offering the 72/0 on hybrid models. Overall an excellent experience and Richard is learning the business quickly.
Jhesler
31 de may. de 2012
I was in the market to replace my 2007 Acura MDX. Having purchased 5 cars previously at molle toyota, that was my first visit. I was greeted by Rick and immediatly he was an Experienced, knowledgeable and professional sales rep. That is not always the case. Being in sales myself, I am able to appreciate the true professionals. Rick worked with me for about a month on many options and was always eager to provide all the information I needed to help me make an educated decision. Not once did I feel the pressure to make a decision at the moment. I have bought many cars over the last 47 years and working with Rick was one of my best experiences. In 3 years when my lease in up I will plan to go back and find Rick.
jspiegal
31 de may. de 2012
My wife and I purchased a Toyota Rav4 today. This car buying experience was one of my best purchasing experiences ever. Richard's straightforward communication was much appreciated.
mherwig
29 de may. de 2012
Richard was very helpful and came out to greet me as soon as i came to the dealership. He was a straight shooter..which i was happy to see for a car salesmen. Very helpful and answered all my questions. Showed me everything I needed to know about the car once I purchased. I would highly recommend if you are buying a Toyota in KC to go see Richard at Molle...1st class business.
CJ Dillingham
28 de may. de 2012
I bought my first Scion at Molle a few days after the 2007 Auto Show in KC. The sales and service staff were extraordinarily friendly so I returned for my next purchase. Anthony was very knowledable about the vehicle I selected, and knowing it was an updated version of my previous car, he was able to point out features that were the same or different. He was very patient and made an effort to get things acomplished quickly so I wasn't there all day. Anthoby described the sales process step-by-step so there were no surprises. The dealer is located in south KC and he was willing to go to the northland rental car agency with me to transport me back to the dealership. I have talked to friends about how well Molle staff treat customers and know the ones who have been there agree. I go back for service even though it is about 30 miles from my home because they are trustworthy and get the job done. The service staff keep customers updated on service progress.
Deann.vaughn
22 de may. de 2012
I went to several dealerships before I ended up at Molle toyota. All of the dealerships I was at prior wanted to hassle and offer me low trade in offers and high prices. I had my heart set on a Chevy but shopping several dealerships on stateline I decided to look at Toyota, Richard came out and greeted us. He was super eager to help and straight forward, I told him I was headed to Chevy and he asked if I would just give him a chance. He promised me he would give me the best deal out there and to just stop by. I had heard that promise several times so I was reluctant but open if I didnt get the offer from Chevy. Needless to say another Chevy dealership failed expectations, so I went to Richard with low expectations. Richard took my car to evaluate trade in and came back with the highest offer yet! Richard came out with his best offer and I didn't have to play the usual games to get a better deal. Richard even helped to give us a better deal on the car price itself. I got the payment that I wanted and knowing Molle will do the maintance over the 25000 miles gives me peace of mind. I've never been happier with a dealership. Thanks Richard Maloney
mlwalker
22 de may. de 2012
Randy was very friendly and accomodating. When I picked up my new car there was a cup holder liner missing. I told him it was not a problem but he insisted on ordering one. He said, "You should get whatever was supposed to come with the car". Very good experience.
Proud Prius Owner
17 de may. de 2012
Traveling from Midland, MI to Kansas City, MO to Purchase our new Prius c was a great experience! Anthony was very helpful in locating the car and teaching us all about it. I would highly recommend this company and salesman.
ebnyc3
16 de may. de 2012
The representative showed responsiveness to my concerns making eye contact, smiles and assurance. Active listening and the use of previous online information was not used,causing missing concerns not to be cared for, incorrect numbers for messages to be left. My fluids were not topped off, my car sat for a couple of days per waiting for parts and was not given the usual wash that is provided when service has been completed. Left the trash (papers)and a gritty film on the clutch. Paying over $1000.00 I expect better service with the minor details.
Nagi
15 de may. de 2012
Our visit to Molle was more than good experience. Every person we met showed every effort to help in smiley, welcoming and friendly manner .Special thanks to our sales person Nick Padgett for his patience, and eagerness to answer every question we have that helped us to take the decision with great confidence. Were proud of our new 2012 Corolla - S
Joe Fleming
15 de may. de 2012
Mary Witt and everyone, all the way up to Frank Molle, were as caring and nice as could be. I have a wonderful new Corolla thanks to their interest in me. Mary got my Blue Tooth going which I love. Looking forward to seeing them when I go back to have my plates installed and to have the car serficed free for the NEXT TWO YEARS!!!! Thanks to you all. Joe Fleming
pja1995
11 de may. de 2012
Richard did a great job getting us into the vehicle we wanted at a price we were happy with. He was very friendly and answered all of our questions and made the car buying experience very positive and will ensure we come back to this dealer for our next purchase
mepeach
9 de may. de 2012
For a brand new sales associate, Richard went the extra length to make our buying experience a pleasure. He did everything necessary to get us the exact car we wanted and never tried to get us to purchase a different vehicle.
davidmitt
6 de may. de 2012
Nick is very helpful and courteous on the service side. When I bring in my Venza he goes over every detail. I would highly recommend him.
SarahP 123
3 de may. de 2012
I purchased my first car from Anthony Gooden and he was incredibly patient with me. He explained everything in an easy to understand way, and he made car buying much easier than I expected it would be. I will most definitely recommend him and this dealership to my friends and family members. Thanks for making car buying hassle free!
jwcampbell
1 de may. de 2012
We highly recommend Molle Toyota and their staff. First time there and our first Toyota. We had Anthony Gooden as our salesman and found him to be very pleasantto work with, no pressure. He was knowledgeable and kind and made car buying a breeze.
stevfike
1 de may. de 2012
I have enjoyed my new car buying experience at Molle Toyota working with Rick McPherson. He is a very pleasant, down to earth salesman and has been very helpful in explaining my new Prius C features and the services provided by Molle.
4596845
27 de abr. de 2012
I 100% totally recommend Quinn to be your new & permanent salesman because he is very friendly, intuitive, and he knows what he's doing. If you're looking for a guy that knows how to handle business and how to get you a great deal for a car, Quinn is you man. He was very determined to give us a great deal and he even asked his boss a couple of times for some good deals and in the end we ended up with a great van thanks to him.
nomin8506
27 de abr. de 2012
Bob found us the cars we were looking for within couple of days. He was honest and easy to work with. Would love to do business with Molle Toyota again. Highly recommended!
Jon Bortnick
27 de abr. de 2012
Quinn was honest and great to work with on the purchase of my four runner. Dan was Fast and knowledgeable. I would recommend both to friend looking for Toyota.
MikeyW
26 de abr. de 2012
Mary was wonderful. We didn't have much time and she was quick and to the point without a sales pitch. Excellent customer service!M & JNebraska
mbriend
25 de abr. de 2012
Quinn Wright was a great salesman from a great dealership. He made sure I knew about good deals on cars similar to the one I was wanting, but ultimately his main concern was what I wanted and needed. I ended up with a car that could not have been better at a reasonable price. He was almost always available to help me, even when I showed up unannounced, and if I had to wait for him the rest of the Molle staff made sure I was taken care of. If I'm going to buy a Toyota, I'm buying it from Molle.
tminer02
24 de abr. de 2012
We were directed to Molle through the Costco auto purchase plan. While I'm not a big fan of the care buying process, this was pretty painless. I believe I got a reasonable price. Working with Matt was great. He helped throughout the process including showing me how the features, especially Entune worked when we took delivery. He followed up with us after our purchase to inquire whether or not we had any additional questions now that we have been in the Camry Hybrid XLE for a while. I know I can call if I have additional questions at any time.
LuvMiEsposo
23 de abr. de 2012
I really enjoyed working with Quinn over the internet than meeting him in person. I would recommend anyone to work with Quinn. He was not pushy, but he was caring and he did everything he could to make the deal work for us and make sure we are happy. He went above and beyond. I had been searching for different dealers over internet and Quinn, was the one that worked the best to make sure I felt comfortable with the deal and I saw the "Value" in his deal and made it have the Same "value" as other deals from other dealers. You can tell that he wants to make a sell, but he isn't overly pushy or make you feel stupid or forced into a deal. He seems to Truly want to make sure you are happy, and not just about how much money he can make. This I liked. I can not comment on the work, because we haven't had the Xzilon scheduled to go in yet or put on. Can Rate that latter. Go See Quinn! Tell him Joy sent you. ;) oh I also say that I talked With Quinn over the course of Two weeks I think, and he didn't get pushy or rude, or say your taking to much time! He was patient and kept working with me, and was very understanding and eager to work out something we both could live with.
1234username
21 de abr. de 2012
I came to Molle primarily because of location and convenience. If it didn't work out then there were others in town. So what the heck, let's have some fun.Our salesman, David Betzer, was no pressure and let me steer the buying process. He did a great job of listening and helping. The vehicle options we were seeking were not available with a model Molle had on their lot. He took the time to find the best match on another lot. He kept me updated on the status over the next few days until the vehicle arrived.I had a vehicle trade in. The process was very easy.Why did I not rate 5's on overall experience and price? With David personality it was all 5's! What tripped us up was dealer confusion and oversight on the rebate/financing. Basically I wound up having to do a second set of paperwork.Overall it was a very good experience.
kendkemper
20 de abr. de 2012
This is the second vehicle we have purchased at Molle Toyota in the past 17 months and neither of us would hesitate to recommend the dealership or our salesman, Quinn Wright, to a family member or friend. My wife and I found Quinn to be very knowledgeable about the trucks we were looking at and very personable. One of Quinn's strengths was the ability to listen and speak honestly.
Stephen_P
20 de abr. de 2012
We appreciate Mary Witt's directness, professionalism, and personal attention in managing our purchase of the 2012 Toyota Corolla. For me, the month before purchasing a new car has always been time of angst, denial, and procrastination. Mary's being the one to greet me when I arrived at Molle was our good fortune as her knowledge and confidence immediately inspired trust that put me at ease throughout the rest of the process, which turned out to be quite enjoyable.I appreciate how Mary simplified and consolidated the information needed for us to make a decision on the spot. We had researched pricing and determined in advance what we thought our best price offer would be. There were no bargaining games as in the old days. The price offered by Mary Witt and Molle Toyota matched our best researched figure. With Toyota rebates this month, the price came in $300 less than that available through the Costco online customer discount for Molle..In the past I consdiered shopping for a new car one of my least favorite activities. Experiencing the process with Mary's assistance made the entire experience not only painless, but actually quite pleasant.
ejharrington79
16 de abr. de 2012
I had previously never bought a new vehicle. Now, I have purchased two new vehicles at Molle Toyota. They are friendly, well informed, and do far less gimmicks to try and bring people in to be disappointed. Instead, they always offer great terms and make the purchase of a vehicle very easy. I plan to use Molle for my needs in the future. Mary Witt was great to work with and explained everything very well.
SORIMS
15 de abr. de 2012
I purchased a new Tacoma from Molle Toyota. After several months of owning the vehicle I could not be happier. I study Automotive Technology in school and thought I knew everything about the truck. However, Ray Kolman was still able to amaze me with his vast knowledge with the truck and shared some information that I had not previously known. Ray was an excellent salesman and gave me an extremely fair price. I look forward to doing future business with the Molle family. They run an exceptional dealership and the best experience I have ever had buying a car. Ask for Ray!
bobbypatterson
13 de abr. de 2012
We were already a 2-Toyota family and were looking to replace my wife's 2003 Highlander with something larger. David Betzer was extremely helpful and friendly in assisting us with the purchase of a new Sienna. He was not pushy and helped us select the right option package. Part of the reason we selected Molle in the first place was the fact that we had both Toyotas serviced there the last few years and felt like they did quality work and operated with a great deal of integrity.
pdmac1
5 de abr. de 2012
Went on a whim and ended up buying a new Scion IQ. The Sales staff were the greatest and the experience was the best. Could not beat the price anywhere.Will definitely be back for a Prius.
GERALDWP
3 de abr. de 2012
We located Molle Toyota Scion online and made an offer on a 2012 Toyota Sienna. The next morning, Quinn Wright sent us a return E-mail saying they accepted our offer. One reason for looking at Kansas City dealers was the fact that Toyota Company was offering a $1000 cash back rebate that was not available here in Arkansas. I called Quinn and gave him a credit card number in order to put $500 down on the Sienna and have them hold it. We went to Kansas City three days later. Quinn and the entire staff treated us like royalty. Quinn was friendly, courteous, professional and also had a fun sense of humor. Other staff members held doors for us, greeted us, and were so friendly it made buying the Sienna the best vehicle buying experience we've ever had. In addition, Quinn told us of a little game the dealership had, which I participated in and which will result in them sending me a check for an additional $200. I'd been fully satisfied with the price I'd paid, so this extra #200 back to me was like icing on the cake. Overall, this was my wife and I's best vehicle buying experience. I highly recommend Molle Toyota Scion and Quinn Wright.
J Brandon Moore
2 de abr. de 2012
Rick McPherson was very friendly and cared about myself as a person and a customer! I felt he was very honest and respectful of my questions and self. I received a very fair price for my old car and my new car. Not only was Mr. McPherson an excellent sales person, I felt everyone I met was friendly and really cares not only about people but also the Molle Dealership!Due to Mr. McPherson, I believe I'll be a long term Molle customer and "part of the family!"
ksgrl85
1 de abr. de 2012
I have always hated the thought of looking for a new vehicle because of past experiences. At Molle Toyota the experience never felt overwhelming or uncomfortable. Everyone we worked with we're great from the minute we walked in to purchase the new vehicle. What I liked most is that we were able to handle the negotiations thru email which saved us a lot of valuable time. Also Molle Toyota does not rack you with high processing fees. They have a low $89.50 fee not hundreds of dollars like other dealerships, Also I was impressed with their service waiting area! Also as a woman I was happy that they had females on their sales team.
Bob Hoferer
1 de abr. de 2012
I purchased a new Tundra DoubleCab. The dealership, especially Quinn Wright, sales person and Don Walston, mngr., and Jay ? (Finance dept) were great. Quinn Wright did everything in his ability to make sure I found and purchased the correct truck for my needs. My requirements were NOT easy to care for (a long story). I had asked a competing dealear's salesman to help find something comparable prior to this and he stated he didn't think he had what I would be interested in and thanked me for calling. Mr. Wright promised he would locate what I wanted if Molle did not have it in stock. After explaining what I was looking for, he took me to the truck I did purchase. He made everything simple, and the dealership handled everything with professionalism. What I had felt might take several days and trips to handle was done in my first visit and I drove off with my new truck that evening. I give Molle my permission to provide my name to any of their potential customers for my reccomendation. Thank you everyone at Molle for a great experience.Bob Hoferer
ksuclark
30 de mar. de 2012
David was great to work with. He was completely honest and made sure we were comfortable with our purchase. This is my fourth car purchased from Molle. The customer service is always top notch and David exemplifies this. I highly recommend Molle and David for your next purchase!
leileeleigh
28 de mar. de 2012
It had been thirteen (13) years since my last purchase and I was not in the mood to hassle over a new car. I was very pleasantly surprised with the ease of this purchase. Steve Hennecke was my salesperson. He was professional, very patience, didn't rush or pressure me. I would recommend Steve and Molle Toyota to my family and friends.
~MIKE D
28 de mar. de 2012
When we got there Quinn happend to be the first person we saw and for that we feel incredibly fortunate. He was very easy going, didn't try to push us into anything and was only interested in finding a car that met our needs. We've never had a car buying experience go so smoothly and hassle free.
oldmanjc
27 de mar. de 2012
Matt was very helpful in excplaining the options and handled the transaction very professionally. This is the second car I have purchased from him. I made it a point to seek him out because of my previous experience.
franksr
27 de mar. de 2012
Matt worked with my wife and I to get a new Prius C. From the very beginning, Matt was an easy person to work with concerning buying a car. He anwsered all our questions, he got back with us if he didn't know an answer to a question, since the Prius C was so new to the market. He was friendly, thoughtful, straight forward, and willing to work with us to get a price that we could feel good about with our budget. When we are in a market to get another Toyota, Matt will be the person we go to for that car.
jwayers16016
26 de mar. de 2012
Overall a great experience, No pressure just good solid conversations during the purchase. Definately would buy here again.Enjoyed working with Matt Wantland. Very down to earth.
knw1968
26 de mar. de 2012
We have purchased three cars at Mollee Toyota from Steve Hennecke -- a Rav4, a Prius and a Sienna. Steve is always professional and helpful. With the purchase of our latest vehicle -- the Sienna -- he brought the van to our house to make sure it would fit in the garage. Steve then stayed and finished the negotations at our house so we didn't have to take our new baby out again. Not many sales folks would be thoughtful enough to extend that extra courtesy. Our experience with Steve was and always is a great. Steve always treats us professionally and with exceptional courtesy. As a result, we recommend Mollee and especially Steve Hennecke to our family and friends! (And although this does not change the overall rating of our experience, I do want to share the only part of it all that we did not like.... that was the finance manager trying to upsell us. We understand that is his job is to increase the overall margin and he was just doing his job, but it was the only part of the experience we did not like or need.)
vosko5
26 de mar. de 2012
Everyone here was very easy to work with and low pressure. They had a nice selection of Toyota Siennas for us to look at and test drive. We are very happy with our purchase.
brian_webster
25 de mar. de 2012
My wife and I are probably two of the more challenging customers for a car dealership. My wife and I were looking to buy at least one, and maybe two, more fuel-efficient cars to replace our SUV and mid-sized sedan. We collected dealer quotes from most dealers in the nearby area, had tons of questions, and e-mailed and called Lori several times in the week we spent searching for a new car.Lori patiently fielded our questions, worked with us on price, and ultimately got us a deal on a new Toyota Prius V when most other dealers we spoke with in Missouri and Kansas said we would be paying, well, a lot more, for that model of car. Lori was probably the least "salesy" salesperson we've worked with, which really put us at ease throughout the entire process. She never pressured us, but just kept trying to match us with the right vehicle for the right price.We were so pleased with the experience that we came back to Molle Toyota a week later and bought a 2012 3rd Generation Prius from her.
pmischler
24 de mar. de 2012
I was looking for a Toyota Camry. Quinn Wright was very a very pleasant and helpful salesman. He took time to understand my must-haves, and nice-to-haves in a new car, and my limitations. He found a car that met my needs and was very accommodating. Very easy to work with and no pressure to buy I would highly recommend him and the entire Molle Toyota dealership!
nkent
22 de mar. de 2012
Kevin and his technicians could not have done more to research the trouble with my 2002 Prius. They definitely went above and beyond the call of duty to figure this out, and to get it back to its old self. It was a very difficult problem to diagnose, but they found the problem and fixed it, and for a price that was reasonable, considering the systems involved and the parts it required, even though it was a major hit to MY budget. I plan to drive this Gen 1 Prius for at least 10 more years. Thank you to the whole team!
DeltaZ123
21 de mar. de 2012
We actually visited Molle Toyota just to look at a RAV4 since it was the closest Toyota dealer to our house. We were greeted by Matt and he showed us a couple of different RAV4's and answered our questions. Matt was easy going and took my wife out for a test drive. She really liked the car and of course the color. I think because Matt didn't act like the typical car salesman, more like a friendly advisor; it was an easy decision to go ahead and purchase the RAV4. Of course, I would have liked a little more on my trade in, but I understood there's not much of a market for a 17 year old mini van and they treated me fairly. Overall we were very happy with our Molle Toyota experience and especially Matt.
Nate Fors
21 de mar. de 2012
My wife and I recently bought a new Camry Hybrid from Lori Miller at Molle Toyota through the Costco program. Working with Lori was very easy and, just as Costco assures their members, there was no pressure and no bargaining involved. Lori was pleasant to work with and very attentive and responsive to any questions we had. We would recommend her and Molle Toyota to anyone looking to buy a new vehicle.
quack
20 de mar. de 2012
Molle Toyota, and our salesman Matt Wantland, were great to work with when we recently bought our 2012 Toyota 4Runner. Matt's low-key approach and helpful service made the whole deal easy and almost enjoyable. The price negotiations were straightforward and everyone was reasonable and rational and friendly throughout. They gave us a great price on our trade. Overall, it was a great transaction. Of the 3 Toyota dealers we've bought new cars from in Kansas City over the years, this was the best transaction.
bachelora
20 de mar. de 2012
We found the people we worked with to be very customer service oriented. Rick and Jason were fantastic! We truly felt they would do anything in their power to earn our business. We had gone to superior toyota just hours prior to making this purchase from Molle. Are we ever glad we made the last second switch. The contrast between the two dealerships is startling. We will be back to Molle again to service our new purchase, and next time we are in the market for a new vehicle. Thank you so much!!!
jdifidi
20 de mar. de 2012
I have yet to go anywhere else when I need a vehicle, whether trading in, buying new, or most recently leasing. The staff is friendly and professional, always made sure I had everything I needed. Their follow up is exceptional. They take the time to listen to your needs and it's evident customer satisfaction is a priority to all of them.Joanne DiFidi Edwards
SiliconBBQ
20 de mar. de 2012
Quinn was incredibly friendly, and allowed me to take my time in figuring out exactly what I wanted to purchase. Once I knew, he was able to track down and find the exact truck I had in mind. The low pressure salesmanship was greatly appreciated.
petignal
20 de mar. de 2012
Matt Wantland provided me with a good buying experience and I love my new car. I feel good about the purchase and working with Matt.
b.testkc
19 de mar. de 2012
Buying a new car is never an easy job but thankfully my salesman was Quinn Wright. I have to say he is a good listener and really pays attention to what the buyer is looking for in a car. After spending five minutes with me he knew what I was looking for and he did his best to get me what I wanted at a price I could afford. In the past I always felt swindled and talked into something I later regretted. I felt Quinn was completely professional and straight forward but not pushy. Quinn knows Toyota cars inside and out and pointed out all the features while not playing me. He is just an honest guy! He was not one of those salesman who start off with so what kind of payment are you looking for hes good at listing to the customer and working with them in fact all the staff that I worked with at Molle were completely professional. It will be hard for me not to think about Molle Toyota again when its time for my next car purchase. I have to say I am LOVING MY NEW TOYOTA HIGHLANDER LIMITED! It is a classy car with interior wood trim and a bumping stereo.
Knubs
19 de mar. de 2012
I had a grat experience at Molle Toyota. Tony did a fantastic job in his dealings with me, over the phone or in person. He even gave me his cell phone # so I could reach him on his day off.
Tamara Golden
18 de mar. de 2012
Lori was attentive and helpful! Very pleasant to work with.Lori did a great job answering our questions! This was a very positive car- buyingExperience.We would recommend Lori to our friends and family!
kansas10
16 de mar. de 2012
Mr. Klein was very personable and knowledgable in helping us purchase a new Prius 5. He was professional, but frinedly and did not make us feel rushed. He was able to answer our questions, knew the product and its electronics, and called us after we made the purchase having driven the car for a few days. He made himself available to us to answer questions in the future. We did not experience feeling pressured, as is common when looking at new cars. He joined with us in helping us find what we were looking for rather than trying to push products. He was the main reason we pruchased the car and would do so again.
rjmac7
14 de mar. de 2012
Rick was excellent to work with. He was honest and very helpful. I felt like I was his only customer even though I knew I wasn't. Would highly recommend Molle Toyota to anyone and specifically Rick! Nice job!
jenn30
14 de mar. de 2012
We hadn't shopped for a new car in several years. When we started our search, Molle showed up on the Costco Auto Program. We had previously purchased a car from Molle and were very satisfied, so we decided to take a look at what they had to offer. Lori was our contact person from the beginning. She answered all of our questions, gave us all the options, and made the process easy from start to finish. There were no high pressure sales pitches. We even ended up getting a better price through specials and incentives than we would have gotten with our Costco deal. We are thrilled with our new RAV4 and the exceptional service from Lori and the team at Molle.
crgiles57
13 de mar. de 2012
Roy took his time working with me regarding questions related to the Toyota Prius, my trade in, financing, warranties, and the general operation of my Prius. Jay was very helpful when it came to financing my Prius. He explained the terms of my financing and all available add-ons to my Prius. He was especially helpful when I encountered a glitch when attempting to electronically transfer money for my downpayment. I look forward to working with Molle Toyota's staff during the time I own my Toyota Prius. By the way, to date, the gas mileage has been outstanding; my major reason for buying a new car and choosing the Prius.
sues4546
12 de mar. de 2012
Anthony was very patient with me. I had not purchased a car, new or used, in 10 years. My car was totaled in a car accident. He showed me various options and cars until I was comfortable purchasing the 1st car I saw (naturally!). This process took several weeks because I was hospitalized. He even called to check to see how I was doing without any pressure about buying a car!! He's called me since I purchased my 2009 Toyotta Corrolla LE just to check on how I like it, if there were any problems, etc. He was a gentleman throughout this process. He answered my questions even the small ones. I would recommend him to friends and would return to him on my next car purchase. Sue Svec, Kansas City, MO
mdaro
11 de mar. de 2012
Austin and the entire Molle team made our buying experience enjoyable. No high pressure sales, we were allowed to take our time and think about the differnt choices. Overall a good experience.
greenbubbles
8 de mar. de 2012
Austin was very helpful and very kind. He made buying a new van more comfortable. He was even patient with all of my kids while we were there. The whole time we were there we felt very comfortable and everyone was nice and helpful. I just wish the price on the van was a little lower.
modelman
6 de mar. de 2012
The 2012 Toyota Prius that I purchased yesterday marks the third new Toyota Prius that I have purchased from Molle Toyota in the last two years. Steve Hennecke was my Sales Professional on all three purchase transactions.I came back to Molle Toyota and I remain a loyal and dedicated customer mainly because of Steve Hennecke. Seldom would I put the two words of "honest Salesman" together, but Steve Hennecke is indeed honest and quite deferential in how he interacts with his customers. His probity and service-in-apogee of what is required and expected separates him from most in his field. I like his thoughtful and capable method of doing business and I feel very-comfortable with him.This third purchase of another new Toyota Prius is as a proximate result of my oldest son totaling my Gold 2010 Prius. While this circumstance that created my need for another new Prius is negative, Steve Hennecke made the total experience of vehicle replacement easy and rewarding. I love the smell of a new car and I really like Steve Hennecke. He represents Molle Toyota with great distinction and he is exceptional by comparison. Keep this Sales Professional and the next time you conduct an "Associate-Reward Program", make sure Steve Hennecke is at the top of your list as recipients for acknowledgement and reward!Raymond L. LaPietraPresident, CEOCareer Images Model & Talent Agency, Inc.In business for over 30 years,doing business in 48 U.S. States and 29 Foreign Countries. www.careerimages.com (website)913-681-7750 (office)modelmanatcareerimages.com (e-mail)
click15
5 de mar. de 2012
I was connected to Molle thru the Costco auto purchase plan. While I'm not a big fan of the care buying process, this was pretty painless. I believe I got a reasonable price. And working with Steve went very well. He helped throughout the process including showing me how the features (that were new to me) worked when I took delivery. He's offered multiple times to call if I have add'l questions/concerns now that I've had the car 4 days.
JimmyB36
4 de mar. de 2012
Mary was excellent for us to work with. She understood that the car was for Linda and took care to ensure that she knew what Linda's desires and concerns were. When we had questions Mart did all she could to provide information to us and to ensure that our questions were answered to our satisfaction.
Stinkbait
2 de mar. de 2012
My wife and went to Molle and our sales person was Steve Hennecke. We purchased a new Prius and the experience was exceptional. Other dealers use a "high pressure tactic" but it's just the opposite at Molle. We felt very comfortable with Steve and highly recommend Molle Toyota. We also worked with jay young in finance and jay was just as professional and low pressure as Steve was. Best experience we have ever had at a car dealer.Bruce and Janis
nmoneyma
2 de mar. de 2012
Tony Chu was the best salesman we could have gotten. When I walked into the Molle Toyota showroom he was extremely kind and humorous. Our purchase of a new Avalon was an extremely pleasant experience with his help. Upon meeting Tony and talking to him I greatly appreciated his honesty. I never doubted his word, which is hard to find. Neither boisterous nor flamboyant, Tony always gave straight answers. As a woman I appreciated that he never talked down to me and when my husband joined us later, Tony did not change his demeanor. We were not pressured at all. When my husband and I left to talk about cars over dinner, Tony was very gracious. Upon our return to the dealership, he met us with a smile but still let us make our decision without pressure. All in all, because we had the best possible car buying experience with Tony Chu we would completely recommend Molle Toyota.
sreta
2 de mar. de 2012
I and my wife purchased a 2012 Highlander at Molle Toyota, my Toyota sales man is Quince. Quince is very knowledgeable, respectful nice man. We meet him by 5pm we purchased our car by 7pm I will be very happy to recommend Molle and Quince to all my friends and family Thanks.
stubbs.mike
1 de mar. de 2012
I came to trade a 2006 Camry with 121,000 miles on it. I did not expect to be able to get into a new model. But working with Ray was very pleasant. He showed us our options and did not apply pressure ... just facts. I told my wife to wait to see what they offer us before we go for a used model. When we were done, we drove away in a 2012 Camry and are very happy. Ray gave us a generously fair trade-in, worked well with us on a very fair price for the new car. Whenever he stepped away I was on KBB.com checking prices. When we saw how we could get into a new car, we finished the paperwork with another fellow who has the "wrong dog breed" on his desk. LOL! He sold us an extended warranty with no pressure and it was completely our decision. Then Ray Kolman did a nice job getting the new car ready for us, getting answers to our every question, giving us a full tank of gas, and sending us off feeling like we had a very good experience. I am a person who generally has negative emotions about the car-buying process. I had zero negative emotions and feel I was treated with respect and was treated fairly. I will drive the 1.5 hours to Molle Toyota with pleasure to buy my next vehicle and look for Ray.
D.McDonald
1 de mar. de 2012
I have just completed the purchase of a new Camry at Molle, and my Toyota Consultant MOE.AB made the whole process of buying the new car, with a trade-in, most pleasurable. Moe was very knowledgeable on Toyota's products and Molle's services, and was eager to get the answers if he didn't know...he made buying the Camry so easy. I am glad I went back to Molle for my second Camry, and glad Moe was there to assist me in the transaction. I will be very happy to recommend Molle and Moe to all my friends who might be considering Toyotas in their future.
Rdthurg
25 de feb. de 2012
Molle Toyota and my salesman Rick have earned my business by proving they are genuinely interested in their customer needs. I was impressed that Rick remembered my visit to the dealership one Saturday but they did not have but one Venza on the lot. Rick took my name and number but I never expected to hear from him as most salesmen I have ever dealt with are only interested in the deal right then. A few days later after my initial visit Rick called me to say Molle had received more inventory of Venzas and inquired if I was still interested. It could not have been a better phone call or timing as I was dealing with another dealership. I advised Rick and he invited me to come by and look at what they had received and to give him a chance to earn my business. I must say it was the best decision I made. Rick and staff listened to my needs and wants. Within an hour Rick was able to earn my business and I got the car I wanted. But that is not where my dealings with Molle or Rick ended. When I took delivery of my new car Rick went over all the options and features to ensure I was knowledgeable in their workings. A few days later Rick called to see if I had any questions. Since purchasing my car from Molle Toyota I have had follow up in the form of phone calls, hand written letters ( do companies really still do this ). I feel that Molle not only wanted to sell a car but also value me as their customer.I would highly recommend Molle Toyota and Rick McPherson to anyone looking to buy a Toyota.
Wendy Erickson
24 de feb. de 2012
I think it was the most positive car buying experience for me. Non pushy salesman and my husband had a number in his mind and they were within 100 dollars. In fact bought two cars!!!! Highly recommend
shanpotter
24 de feb. de 2012
Moe actually did a great job. The problem came from finance department. The payment were over inflated along with not their best offer for tade-in. My payoff was over inflated by more than $200! Which goes back into the monthly payments!
soborn
22 de feb. de 2012
Great experience buying our new Prius from Steve Hennecke at Molle Toyota. Friendly, knowledgeable and no pressure sales made the experience different than many other dealerships and salespeople.
derekshoare
21 de feb. de 2012
This was second car in two years purchased here. We were in and out in an hour, we knew what we wre looking for and Steve Hennecke was ready for us and shwoed us the styles of vehicles.We suggesrted a price for the car ( a little under what was originally quoted and this was agreed upon immediately.We would rexcoomed any of our friends to purchase a car hre because it is easy and you feel they are really concerend that you get value for money.
lbbjerg
21 de feb. de 2012
I am very impressed with the quality of service provided by Ron LaHue. It is so nice to have a person you can trust when going through the process of purchasing a car. There are numerous options out there, and Ron did an exceptional job guiding me towards the option that fit me perfectly. I am so pleased and excited for my new car and would highly recommend Ron and the Molle team!
robio2
20 de feb. de 2012
Matt did a great job showing us a new Sienna and since he drives one and has kids, he was able to answer all of our questions. We feel like we got a fair deal and would recommend the car buying experience at Molle. The finance office did a nice job as well, not trying to pressure us into add-on's like coatings, warranties, etc.Overall, Matt and the others did a nice job.
John Schneider
20 de feb. de 2012
Because of a miscommunication between myself and the service department,I resorted to writing a letter to Molle Toyota. The day that they recivedit I was contacted by Jan Myers, the Customer Relations Manager, her demeanorand professionalism in our telephone conversation convinced me that the problemwould be solved. I commend Molle Toyota for having a employee like Jan Myersand I will continue to be a repeat customer of your dealership.Sincerely,John Schneider
Papalima
19 de feb. de 2012
David Betzer is a new Sales Associate, but he was extremely accommodating and helpful. Don assisted David with the sale and I appreciated their no-nonsense approach.
Tjones1013
18 de feb. de 2012
My husband and I are in the process of purchasing a vehicle from Molle. We are referred to this dealership by a co-worker. After visiting another dealership and experiencing a sleezy salesman, David was refreshing. We ended up getting more than we anticipated but for not a lot more money. The deal was that good. I am hopeful the financing and picking up of the vehicle will be as pleasant as the negotiation. We hate the whole car buying experiencing but Molle made it very, very low pressure. David worked with us and made sure we got the deal we were looking for. I would definitely recommend this dealership.
dougbutts
17 de feb. de 2012
I drove by looking......Matt sold me. It was the easiest car purchase I have ever made......I've purchased/leased 10+ Toyotas. Its no mistake why Matt's name is all over the award plaques.
BrynnRoesle
14 de feb. de 2012
I came to Molle Toyota to trade my 2010 Corolla S for a Highlander Limited. Do to past experiences I had had purchasing vehicles I was somewhat trepidatious when I arrived--however, the courtesy and professionalism David Betzer exhibited soon set my mind at ease. The entire process was devoid of pressure, on the contrary I felt like I was working with family or a close friend from the moment I pulled up until I left the finance office. Molle Toyota is a rarety among businesses of all kinds-its employees display that perfect balance of warmth and professionalism that instill in its customers a deep and lasting impression. Thank you David for the quality of your service and thank you JR for the clarity of your presentation of my warranties and options. Thank you Molle Toyota for exceeding all expectations!
Smb2n8
13 de feb. de 2012
Anthony was very professional and knowledgeable of the car. I will definitely recommend him and this dealership to others. It was great to have a great relaxing experience with no hassle! Thanks again!
soccer_steve
13 de feb. de 2012
My wife and I had planned a visit to Molle Toyota to see a particular 2006 Toyota Highlander which had just recently appeared for sale "on-line". We had spent a decent amount of time (mostly my wife) researching the various types of vehicles (Honda, Nissan, Jeep, Mazda, & Toyotas) which we were interested in. So by this time we had pretty much narrowed our search down to our choice being a Highlander. There were several good options "out there" on our short list. But we were looking for that elusive balance of perfect vehicle, low miles, great condition and most importantly ... a realistic price. Add into that we felt it would come down to being able to work with a sales person & a dealer. By the time we arrived at Molle Toyota on that evening, it was near 7:00 pm and already dark. We parked our car and began looking for the 2006 Highlander which we wanted to see. After a short time of looking, without success, we meet David Betzer (Sales Advisor). David was immediately pleasant, relaxed and helpful. He did mention that he was still fairly new to his job, but that if he didn't know an answer to a question, he would find it out for us. He said it was on the previously owned lot but when he couldnt find it he did not hesitate to ask for help. He checked and verified that it was indeed parked inside the service area & asked if we would still like to see it? We did go back and had the opportunity to see this vehicle which had recently been traded in ... in its "natural state". It was refreshing to not feel like we couldn't see the vehicle until it had its "make-up" put on for a big date. We told David that we would like to drive this Highlander after it had been checked and cleaned. David called us when it was ready, and we returned again to look it over and drive it. After a while of checking it out and asking questions of David, we decided to see what the numbers might look like relative to their "Toyota Certified Vehicles 2.9%" financing and the trade in of our Mazda 626. David showed us a very surprising & pleasant offer. With all of our research (again, thanks to my wife), we felt like we had found that elusive balance of all parts of the car buying process. We felt like this was the vehicle and the deal for us. The paper work process was quick and seamless (J.R. was also very helpful and pleasant to work with). At no point, did we feel pressured or even stressed. The entire process was very professional, yet very relaxed and family friendly.David even further helped in locating a missing rear cargo area mat, making sure that several small scratches were taken care of and even getting us our rear license plate from our Mazda (which did not want to come off the night I left it).My wife and I would gladly work with David and the staff at Molle Toyota again in the future. And we would highly recommend them to anyone that is seeking a great vehicle & a pleasant, no-pressure buying experience. We wish David much success in his new career .Thanks,Steve & Kandi Engelke
Lynn Benson
13 de feb. de 2012
I went to this dealership knowing what car I wanted to look at and knowing that I liked how convenient the location is from my home for future servicing, etc. But I had not been in before. They offered a very low pressure experience which was very welcome! They answered all questions, concerns, and "negotiations" directly and with humor. They were very professional and friendly, seemed to get along very well as a team. They reminded me of options that made sense for my own needs. I bought the car and will feel comfortable returning with whatever questions may arise. I know they'll be there for me.
HGP2K
11 de feb. de 2012
Me and my wife went to Molle Toyota to take a look at their pre-owned inventory. But instead we ended up buying a New Prius II. "Why"??? Well, we really couldn't resist the deal they offered. David is definitely a good sales person. He did not push us for buying the car, and also told us about their deal price they were offering for just one day, which we did not know about. So we made some calculations and just bought the car. Molle Toyota staff made all the things easy and transaction was quick and smooth. Will definitely recommend to my friends.
BeeGee2
5 de feb. de 2012
My first car buying experience as a single female was amazing at Molle Toyota. It was great working with Mary Witt. She's very friendly, professional and answered all my questions, no hype and a straight shooter. Just what I needed to make it a really fun experience....she's the best! Dan Drabek also did a great job of explaining the financing, was very professional and friendly. I had an awesome experience at Molle and will continue to use this dealership for all my sales and service needs. It's a nice, clean, state-of-the-art facility full of friendly people with smiling faces. It's tops on my list!
Larry Hisky
2 de feb. de 2012
I am still in the process of purchasing a vehicle from Molle, Toyota and Client Advisor David Betzer. He is a new employee and is very relaxed and does not apply high pressure. The sale price on the Tundra was a major factor in selling the vehicle and David just let me look at it and answered my questions. He was very honest and did not give me a b.s. answer. If he didn't know the answer, he told me that and said he would find out. He was supported by others at the dealership, including Don Walston. Overall it seems like a close-knit group of honest employees selling a great product at a very competitive price. I look forward to completing the purchase of my Tundra and hope the service department employees are as genuine as the sales reps.
Jmurphy456
1 de feb. de 2012
Mary was wonderful. She and management worked with me to get me the car I really wanted. She was very prompt in her responses. We did most of the deal via email which was nice. Thank you!!
brent1
1 de feb. de 2012
Over all this was a very good experience. David Betzer was great to work with. Even though it was David's first day on the job he didn't hesitate to find the answers to all my questions and concerns.
jasondowse
31 de ene. de 2012
I purchased a 2011 Toyota RAV4 limited from Mary Witt over the weekend. I sent out requests to several other dealerships in the area looking for the best deal during the week. Mary stood out from all of the others with her first E-mail. She wanted to find me the exact vehicle I was looking for at a great price. She listened to what I wanted and pointed out items to verify with other dealers so I had an apples to apples comparison.The car I had asked about sold within a few hours of my first contact with Mary. They had others on the lot, but they were not the color I wanted. She didn't let that stop her. She searched and found the exact model, color and options I wanted by the next morning at a different dealership. Mary let me know they found one and gave me a terrific price. I went in Saturday to sign the paperwork. She had everything ready for me when I arrived. Mary explained the features and even set-up Bluetooth between my phone and the RAV's hands-free system.I had another dealer that was much closer to my house drop their price close to the price Mary was at. I knew that it was going to be a better experience to make the deal with Mary. Everything went smoothly as expected and I can't say enough good things about Mary, she is an asset to Molle Toyota. Thank you.
carol cochran
30 de ene. de 2012
This was a relatively nice experience. Steve even brought the car to the house so I could check out the color and interior. He was very thorough in reviewing all of the warranties, etc.
calvar
24 de ene. de 2012
I just bought a Prius from Mary Witt and she made the whole process go off without a hitch. I was moving to KC from PA and had to get the car liscensed before I picked the car up. She did everything there was to do so that I could get it done. Wonderful service and very easy to deal with! I highly recommend Mary Witt to anyone wanting a Toyota. She has been doing this a long time and now I can see why! She's the best!
ppope60
24 de ene. de 2012
When I began my search for a new vehicle I was not looking forward to the process. I had some idea of what I wanted but not down to the make or model. I had spent a few hours looking and driving other makes and models before arriving at Molle. When my wife and I arrived at the dealership Rick met us in the lot and made himself available to help in any way I needed. The vehicle I purchased in the end was the Venza, which I am extremely happy with, however, when I arrived I knew absolutely nothing about it. Rick was very patient, helpful and professional during the process and I would call it as much teaching me about the vehicle as trying to sell it to me. I must admit that I threw Rick a curve ball during the process and changed the options I wanted which caused Molle to have to go outside their inventory to find me exactly what I wanted. Rick and the Molle team went to work and found me the exact unit and brought it in for me. When it was time for me to pick up my new Venza Rick spent at least an hour with me going over all the options, explaing how everyting worked and set up my Blue Tooth for me. My experience has been nothing but pleasant and I would rate everyone I came in contact with- Rick McPherson, receptionist, finance manager and service manager all customer centric and professional employees.
lfox1
20 de ene. de 2012
I have leased 3 cars and bought a car from Molle Toyota. I worked with Mary Witt for all 4 cars. She listened to what I wanted and what price range I wanted to stay within. Mary was very through in her search for the right car. Any car I suggested she made sure I got a test drive. She also made many suggestion based on the information I gave her. When I was there she made me a priority and worked very hard to get a SUV that I wanted in my price range. The reason I keep coming back to Molle Toyota is because of Mary Witt.
jferns
18 de ene. de 2012
We have bought many vehicles from this dealership, specifically with Mary Witt. We live 40 minutes from the dealership on the north side of town with many other dealerships closer, but continue to make the drive for the great customer service and prices.
klh89
16 de ene. de 2012
This was my first car buying experience and it went so smoothly. Moe was EXTREMELY helpful and made me feel like I made the right decision with Toyota. I am so happy with my first car purchase and would definitely recommend Molle Toyota and Moe to any of my friends who are looking to buy their first car.
DebbieLoyd
16 de ene. de 2012
I was very impressed with the quality of service and the professionalism I received from my salesman. He was very very knowledgeable on the Prius I purchased. He was willing to take all the time necessary to make sure I completely understood all the mechanical functionality of the vehicle. He has followed up with me several times since my purchase to ensure everything was working properly and that I was happy with my selection. I will always appreciate the fact that he made buying a car a happy experience; as it should be. Thanks so much Mo!
Greatech
13 de ene. de 2012
I went into the dealership with just questions not expecting to get a car, I was curious about how leases work. I worked with Mary and after her explanation I walked away with a new Corolla. The process took two days because Of my work schedules and other expected issues on my part, the finance team were great and got my payments right where I wanted them to be.
Buick fan
7 de ene. de 2012
The salesman who worked with us was very good. He even drove the car 50+ miles (and back) to see if it would fit in our garage! He was very helpful. The only problem was that the staff were better acquainted with Toyota products and had little idea about the bells and whistles on a GM car, so we had to figure out the car by ourselves. A very positive experience overall.
ConnieB12
5 de ene. de 2012
It was great working with Kay Kolman on getting my new Prius. He really listened to my new car needs before putting me behind the wheel for a test drive. No pressure, but getting me into a car that would best meet my needs. He introduced me to the Prius and how it compared to the Camry I was currently driving. Once I was comfortable and "sold" on changing to a Prius he worked with me to get payments I could handle. My Camry was 12 years old and I was not looking forward to new car shopping! But Ray made the experience hassle free. He exceeded expectations by encouraging me to call his cell if I had questions, and he answered it.. and even offered to come out on his day off. Excellent customer service right down to putting the plates on my car when they came in. A nice man and a real gentleman. Thank you Ray Kohlam!
Ryan Klein
25 de dic. de 2011
This is the second and third vehicles I've purchased from Molle Toyota with Ray as my salesman. He helped my mother and I find the right cars without any pressure. the next time I'm in the market, I'll be back to see Ray!
memyself&i
10 de dic. de 2011
Although I didn't end up buying a car from this dealer, Bill Riehl was the most helpful salesmen I've ever encountered. He went the extra mile to try and find the right car for my budget and needs. They just didn't have what I was looking for, so I purchased elsewhere, but I recommend Bill to anyone in search of a car!
jaleeil
7 de dic. de 2011
This is my second purchase in as many years. There are several dealers here in Tulsa, but Don and Ray were more competitive and eager to earn my business. I was very happy with their customer service and "no games" approach to doing business. Get a competitive quote elsewhere then go see Don and Ray. Jason Lee
trmfh2003
6 de dic. de 2011
I had a pleasant experience with Steve,Rick and Jim they were not Pushy and very polite they treated my like family. I have been dealing with Molle since I Bought my 2006 corrola I believe from Steve Hennecke in 2006. I recommend Molle to everyone because they have the friendliest sales staff and they will deal on price too I Love Molle
anhn40
6 de dic. de 2011
AAA+++ customer service, from the service dept. to the auto collision center to the sales dept. My experience with the service dept. has always been excellent. JW in the Molle Toyota collision center helped me tremendously throughout the process, when my car was in the shop, to fairly resolve repair issues with my insurance company. When I recently had to buy another car, I neverly seriously considered going to another dealership. I've owned Toyota cars for over 15 years. This was the best direct dealer buying experience I've had. My sales rep was Steve Hennecke. Helpful, straightforward process from beginning to end. Used my Costco membership to get a great price on a 2012 Sienna. Minimal paperwork involved & quickly processed. No sales pressure. I would highly recommend servicing, repairing and buying from Molle Toyota.
Thomasdcotter
3 de dic. de 2011
Moe was very friendly throughout the entire process. I will be happy to send family and friends to him when they are looking for a car in the future
Leavenworth
1 de dic. de 2011
I just leased my fourth Toyota Camry from Mollee Toyota. I think that statement speaks for itself. If I wasn't happy would I keep coming back? Obviously not. Steve Hennecke was my sales rep again. It's good to see a face you recognize and one that remembers you. He is Mr. Customer Service. He knows how to take care of customers as well as being totally familiar with his prodcut. He mde the process was effortless. I leased the 2012 car that I wanted all in one afternoon. And yes, I will be back for my fifth car.
dsosfive
24 de nov. de 2011
I wanted to buy a minivan without the usual hassles and games AND get a great price. Through the Toyota website, I sent out requests for prices to a number of dealerships. Arlie Perkins was very fast to get back to me with prices and options. He and Justin Hanlon were very patient as I refined my choice. They have a "soft sell" way of doing business which I find much more pleasant to do deal with as opposed to the usual pushy car salesman. Through the process I dealt with salesman from other dealerships and it only highlighted the honesty and integrity that I found at Molle. Jason McAfee helped finish the sale so that I understood all my options and gave me a fantastic price. Finally, Arlie patiently walked me through the technical parts of understanding up the car's various systems and helped me get the car home the same day. I would definitely recommend this group to friends and family. Molle Toyota is at an excellent location easy to access from anywhere in Metro KC.
John123456Gator
23 de nov. de 2011
I received great serves! At a price I can afford. Would highly recommend Steve hennecke to anyone interested in purchasing a vehicle from Molle Toyota .
enjoy
12 de nov. de 2011
I thoroughly enjoyed the bargaining process conducted between the agent, the manager and me. I won in the end.
venzaowner
16 de oct. de 2011
I have been wanting to buy a venza for about a year.. i was working with a dealer ship in des moines...all dealerships i inquired of would never give me a straight answer to one question.. how much off the sticker price.. i am a woman and was not treated very well as some dealers.. i got better treatment over the phone. when i called mike in kc at molley i got a very straight answer right away.. he found exactly the color model car that i wanted.. arly was an added plus.. i have never bought a car and got so much personal attention during or after the sale.. it was a great experience..everyone loves my car and i will tell everyone to go to molly and see mike and arly rhonda ferguson
JJVance
13 de oct. de 2011
Arlie was a great, pressure-free salesman. I drove 270 miles to get the vehicle I purchased. I don't regret driving that far and will purchase from Molle Toyota in the future. He made several calls after the purchase to see if we were still satisfied with our purchase. Thanks, Arlie!
Connie Faucheux
5 de oct. de 2011
I moved here 11 yrs ago and no one but Molle touched my Corolla. When it was time for an upgrade to RAV4 I wanted to stay with Molle. Lori Miller was the best person to handle this and she went above and beyond in every way possible. I will be recommending her and Molle to my friends.Molle has never disappointed in 11 yrs and the service dept was surprised to see that I traded in a 1999 Corolla with only 94,000 miles. Due to weather problems I made the upgrade.I'm very glad Molle has a female salesperson that understood that I needed to be shown different options in the vehicle and took her time showing me that. I know I can call her any time.The finance mgr wanted to know how long I would keep my RAV4 -- the answer was simple - forever !!!
slm804
28 de sep. de 2011
Molle Toyota has an excellent group of sales associates and financial advisers. From the moment I walked in the door until the time I signed the paperwork on my new car, I felt that I had made the right decision with this dealer. My sales associate was very helpful with introducing me to a new car that I had previously known nothing about, and guided me through all of the financial questions I had about making this new purchase. I felt like I was treated like family and not just a stranger off of the street. It was the first car purchase I had made without the help of my parents, and I definitely thank Molle Toyota for coaching me through this great investment.
onemoretime123
18 de sep. de 2011
My salesperson, Lori Miller was Very professional and helpful. Her Kindness was greatly appreciated. All the folks that I had dealings with during the Buying Experience were Great. Mike Holliger Internet Contact, Justin Hanlon in Sales, and Jay Young in Finance were Fine folks to work with. Thanks Molle!
momcrossett
15 de sep. de 2011
My husband and I had visited three other dealerships (not Toyota) and were very unimpressed with how the salesmen dealt with us. I wanted to be the one to do the talking and it is still very apparent how nervous some salesmen are in dealing with a woman. We drove to the Molle Toyota dealership to look at a Prius. The salesman I had talked to on the phone, Ron LaHue, met us at the door. He took us to the Prius we were interested in and let us walk around the car as he explained some things that were features on the Prius. He asked if it was okay for him to sit in the front seat and explain things to me as I drove and then my husband could drive next. The car was for me, so that was good. As he talked to us, one comment would be addressed to me and the next one to my husband. He used our names and made us feel like he actually wanted to sell us a car. He is a great teacher.He knew exactly what each button in the car did. About halfway through the drive, he suggested that my husband drive and I could sit up front with him. I told him that I wanted the experience of riding in the backseat and I wanted him to continue to educate my husband. That was fine with him. The car was something that we really wanted and Ron LaHue made the experience easy and it was a delight to deal with him. I would highly recommend working with him at Molle Toyota.
Norman Farber
9 de sep. de 2011
Most of the employee's have been very helpful. In regard to Arron, he is one of the best service manager's I have seen at Molle's because of his knowledge, honesty, credibility, and professionalism. I know when I bring my cay in for service, I trust him to fix and resolve any problems.
Jamueller
9 de sep. de 2011
I was imprassed with the dealership and the sales dept. Mr. LaHue was most professional. He answer all the questions that a 70 year old lady might have and even stayed after hours with instructions how to operate all the aminities.
Sara_elizabeth55
8 de sep. de 2011
I highly recommend Rick McPherson at Molle Toyota to anyone looking for a new car. I had no experience in looking for a new car and Rick was friendly and informative-- I really appreciated that he was willing to work with me on the price and that he never talked down to me. I think that car buying can be intimidating, particularly for a young woman, but I felt like Rick was on my side. The experience was great! I'm in love with my new car, I got a great deal, and I feel confident that Rick will be available to me if I should need him in the future.
kchiefs
2 de sep. de 2011
I have driven a Lexus RX 350 for the past 6 years. I decided it was time to be more practical. I received excellent customer service during the purchase of my cute little 2011 Corolla. I felt just like I was doing business with a Lexus dealership. Thank you Molle and Rick McPherson for making the car buying experience bearable. I highly recommend Rick, he is a true sales professional.
Venza11
30 de ago. de 2011
This is the third car we have purchased at Molle and have been happy every time and would recommend Molle Toyota to anybody shopping for a Toyota
tlindquist
26 de ago. de 2011
We came to Molle looking for a new Sequoia with specific options. Matt was persistent in trying to find the vehicle to meet our needs, and when unable, he and Paul were very flexible and eager to get us in a vehicle we'd be happy with, providing us a good price on another model.
Sharon Armstrong
25 de ago. de 2011
Bill was knowledgable and, if necessary, willing to research answers to my numerous questions about the Venza. He was patient, courteous and friendly. Dan Drabek patiently explained details of the warranties to me more than once. I have already needed to return to the dealership and when he saw me, he welcomed me and spoke to me by name. Both Bill and Dan have treated me as if I were their only/favorite customer an I appreciate knowing that I have both of them as my Molle contacts whom I can call upon if I need anything.It didn't take long for me to feel comfortable working with Bill and I trusted him to work with me as best he was able. I have only had the Venza a week and have already referred someone to Bill. He is an asset to Molle Toyota.
ashleyazar
25 de ago. de 2011
Bill was great to work with, he was able to find us the color of car we wanted and provided excellent service. We looked at other dealerships and other types of cars but nothing compared to the price and financing we were able to get through Molle. Bill was the perfect car salesman, he was not too pushy that we were annoyed, but gave the right amount of sales and information to us. We have been nothing but pleased with his service and everyone at Molle. They worked out any issues with us and worked around our schedule to accommodate our needs. I cannot thank Bill enough for the wonderful experience we received. We love our new car!
rbswartz1
24 de ago. de 2011
We found our car buying experience to be relaxed and informative. The staff was friendly and helped us complete our purchase in a very limited amount of time.
yfapmp
11 de ago. de 2011
Great experience, truthfull sales, no BS. Good price, excellent financing.I wanted a Camry V6, and the sales associate did his best to try to sell me a 4 cylinder, but I traded a Yaris is so I wanted a V6 for the power.
Chaney
10 de ago. de 2011
The sales person, Rick, and all the other people involved were excellent. Rick did an excellent job of showing us all of the alternatives and what options were available, etc. All of the other people we worked with from beginning to the final decision were handled in an excellent manner. We have purchased three Toyota cars over the years and have always been extremely satisfied. Keep up the work and you will continue to receive our business.
kellvarner
2 de ago. de 2011
All Toyota dealers are NOT the same! These guys were amazing. They took as much time with me as I needed, and were so patient with me even though it took me almost a month to find the perfect car. In fact I didn't even end up buying from them- I actually felt bad I couldn't give them my business, but they were so happy that I found something perfect, not upset that they didn't get the business. I highly recommend this dealership. The prices are a little higher than the other Toyota dealers in the area, but it was refreshing to work with people who I felt cared for and understood what I needed. I would rather pay more for a vehicle here to work with friendly people rather than less at a dealership that could care less about me but only want the business- (I had a terrible experience with Legends). Highly highly recommended!!
dgrif5
1 de ago. de 2011
My New Car Buying experience at Molle Toyota, Kansas City, MOHave any of you lived in one state and bought a car in another? Apparently, in Missouri, the car dealerships do not have to disclose that our car taxes will be paid when we register the vehicle in Kansas. We thought the taxes were included in our financing. So we really paid $2,000 more for the car than we wanted. We were deceived!! I would not have bought the car knowing that our payments would be higher, or at least bought something cheaper. On top of that, we do not have $2000 to register the car. You cannot drive a car without tags, without risking a nice fine. Hmmm, too bad we cannot take our crappy salesman's, Bill Riehl (and finance person's) nice little commission for not saying anything. DO NOT TRUST MOLLE TOYOTA in Kansas City, Mo. This was our third Toyota too. We do not plan on buying anything in Missouri ever again, anytime soon...
smarvin55
31 de jul. de 2011
Very friendly and knowledgable sales team. The car buying process was very smooth from start to finish. The best car buying experience I have ever had.
bald1008
30 de jul. de 2011
We used the Costco Car Buying Porgram and drove over 180 miles to Molle for the car. Everyone at Molle was super friendly and super helpful. By far the least painful car buying expereince ever. Arlie was very knowledgable and thorough about the features of the car and took a lot of time to explain everything fully to a pair of technologically disadvantaged buyers. We felt the price was very competitive and the staff at Molle were the best. No pressure sales tactics - just good service. We have already recommended Molle to some friends and will be sure to use them the next time we're in the market for a new vehicle.
Bret J. Hartwig
24 de jul. de 2011
Each and every visit that I have made to Molle Toyota has been enjoyable. Aaron has always treated me with respect and humor and has been able to keep our Corolla it tip top shape. We bought our Corolla as a new car purchase in January of 2009 and by July of 2011, I've logged 95,000 miles on it and it just keeps on keeping on! (As a footnote, my average speed has been 40 mph for these 2.5 years which means I've logged over 2300 driving hours, which is a part time job just driving my car!!) I believe that the quality of the service department and the knowledgeable treatment of the car and my service needs, go a long way to enhancing the built-in quality of our Corolla. Many thanks to Aaron, Zack and the rest of the crew for their treatment of our car and their service.
lwdmom
21 de jul. de 2011
I am a mom and my daugher is reaching 17 and learning how to drive. So I started to think about buying a third car for the family during this summer. I did some search on the internet and filled out a price inquiry form. Mike Hollinger of Molle Toyota immediately emailed me back and also called me. My family and I then went to Molle Toyota during the fourth of July weekend to learn some new car information at the dealership. We were greeted by a freidly receptionist and then met Mike and Rick (Richard) in person. Both Mike and Rick are very helpful and friendly.Rick showed us a new car and was very patient in revealing all the details about the new car to us. We left the dealership and told them that we are comparing diferent cars and wanted more time to think about buying a new car. During the following couple of weeks, Mike and Rick both continued emailing and calling me with very helpful new Toyota car information. When we decided to buy a new camry, I called Rick and visite Molle Toyota last Sunday. I picked the Camry I like and negotiated the price. In a very short turnaround time, we made the deal. They gave me the best price that I can ever imagine. The after sale service provided by Rich and Vicki was also excellent. This is a very positive buying experience at Molle Toyota and I definietly recommend this dealereship to everyone!
kate richter
20 de jul. de 2011
i would recommend this dealership to anyonebuying or serviceing a or their toyota. from the time of purchase, i have always been extremely pleased with all of my visits at Molle. another individual that need recognotion is a service man named Bill. i do not know of his last name, but he has worked there a long time. he is older. not only is the level of care very high, but even other employees smile at me. these are people i don't even work with. Jim Seaman was so friendly, and kind. i just happened to walk into his office to borrow a pen and paper. while there, i just quickly mentioned the VENZA to him. i said that i was unfamiliar with it, and asked him for his opinion. at the time, all booklets were out of stock. i told him not to worry, as i would not be buying anything in the near future. i went back to the waiting area. about a minute later, Jim comes out with his laptop and sits next to me to show me some specs about the car. i said it was unecessary, and to not waste his time. he then gave me a print out of a demo they were trying to sell. i said that when i was ready to make my move, that i would be sure to deal with him. at that point, he told me of his position, and that he couldn't actually "sell" me a car. i couldn't believe he spent all that time with me, and he wasn't even a salesman! the next day, i received a very nice hand-written letter from him thanking me for being a polite and pleasant customer. why would he need to thank me? anyway, one last thing to mention is the cleanliness. the waiting lounge and bathrooms are always neat and appealing! the fresh bagels are always a nice touch. Molle toyota is the best! thank you
BAXSCHWART
20 de jul. de 2011
Molle Toyota - from family members through sales personnel and service personnel - provides an outstanding experience every time. Our family has purchased new cars and SUVs, and recently purchased both a new car and a used car for a child's first car. As always, pricing and trade-in values were more than fair; our salesman got everything right, the finance people were super, and I know that service will always be a wonderful experience, too.
twaris
12 de jul. de 2011
My dealings with Rick and Jason were always very business like but pleasant. They answered whatever questions I had and were diligent in geting me the car and car color that I wanted.They did not have on their lot so they had go out and find one. I believe I received a fair trade on my car and was satisfied with the deal. I do not recall the persons name who finalized the paperwork but he was prompt and professional in handling the papers. I would recommend Rick McPherson to family and friends.Tom Waris
faheemsaeed
7 de jul. de 2011
Steve was extremely helpful and courteous with an overall friendly environment. Things went smoothly at the dealership from beginning to the end and I would highly recommend Molle's Toyota to others who are looking to buy a new vehicle.
heathernwhite88
7 de jul. de 2011
My father is in the banking business, and has known the folks at Molle Toyota for quite some time. I went up there looking to purchase my first SUV, a new RAV4 Sport. I met with Rick Gannon, whom introduced me to Bill Riehl, one of his sales associates. Bill was very passionate about the Toyota brand, and gave both my husband and I alot of information on the vehicle we were looking at. He knew the history of the Toyota company, how the engine works and is put together etc. He answered any questions we had and was just the NICEST MAN! Rick gave us a great deal on the new Rav4 and didnt feed us dishonest lies or any of the typical car salesman BS. I have had alot of bad experiences with pushy, dishonest car dealers in the past,however Molle Toyota and the staff went above and beyond what I expected. Thank you Rick and Bill!!!!!-Heather and Nick White-
newrav4
7 de jul. de 2011
Rick was honest, knowledgeable, and friendly. He helped us with any question we had and provided a GREAT car buying experience. I would definitely purchase another car from Molle Toyota and Rick.
wilson79
30 de jun. de 2011
I was working with another dealer and was getting the run around .He was trying to sell me a car a didnt want. I spotted a car i wanted and search to find it in stock. It was at Molle Toyota. I look over there web site and the claim was to deliver you with a simple, honest, and hassle free vehicle purchase experience. I sent a email asking if they had the car i wanted still in stock and if so to give me a quote on the car. I received a very fast response from Arlie Perkins. He gave me a very fair quote and which was really nice told me what it cost with or with incentives what doc fees there would be. The price was right i had already spoke to several other dealers and had a real good idea what was a fair price. I spoke to Arlie and told him i would accept his offer if i got a fair trade value on my trade in. We set up a time for me to come to Molle's. I live 350 miles away and i ended up getting there 2 hours early. Arlie didnt ask me to come back and even though he was very busy he worked me right in. I was offered a a fair price on my trade in as well. I told Arlie i would be using toyota financing. Arlie had lived up to Molle Toyota promise which was to deliver you with a simple, honest, and hassle free vehicle purchase experience.Buying a new car is stressful sometimes but this was a very enjoyable experience. When he was done he introduced me to Finance manager Dan Drabek which had ran my credit and had the paperwork ready to go. Usually when you go into finance they try and sell you everything under the moon. Dan was great to work with .He showed me what i had so far and didnt push anything .Told me a few things i might be interested in. I was interested in possible extended warranty mainly because of all the extra on the car like navigation. Heshowed me the cost of all options i ask about. I told him what i wanted he did the paperwork and it was done. I have bought a lot of cars over the years and have had good experiences but this was the total experience i have ever had from start to finish.Working with Arlie and Dan was a pleasure. I will recommend the dealer ship as well as these men to everyone.
cairerj
27 de jun. de 2011
Just left Molle Toyota after purchasing a 2011 4-Runner and 2011 Tundra. This was a great team of professional personnel from top to bottom. Our Saleman was Steve Hennecke and Sales Manager Paul Riggin. We truly enjoyed the process. They were polite, informative and just down to earth people with all of the information and beyond what we could ask for. This entire process was a people pleasing environment and they get right to the bottom line without all of the hassles. These people work hard to earn your business and were pleasant to work with....even with two (trade-in) cars. We would highly recommend that you try doing car business with this dealership. It actually made buying cars enjoyable. :-)
JacqueHoward
22 de jun. de 2011
Everytime that I have had my Hylander Hybrid serviced at Molle Toyota (since 2007), I have requested that Bill Marshall is my service advisor when I come in for service. I look forward to always talking to him as he treats me with respect, friendliness, courtesy, and honesty. I trust his judgement as an advisor for what my vehicle requires and is needed, he looks out for the clients that he services by being honest and letting me know by exactly how long each visit will last, so that I can plan accordingly. I will only request Bill for any future visits to have my vehicle serviced. It is so nice to see a friendly face that can be trusted!
Jannaman
15 de jun. de 2011
Ron LaHue is our salesman of choice at Molle Toyota. We are return customers and previously leased a Matrix from him 3 years ago. After our positive experience, we recommended Ron to our daughter and parents. Both purchased vehicles from Ron shortly after we leased the Matrix. Our daughter a Corolla and parents an Avalon. Ron is friendly, pleasant and knowledgeable and represents Toyota professionally and positively. We enjoy Ron's can-do attitude and willingness to go above and beyond the call of duty. We appreciated Ron's ability to expedite the deal by bringing in his manager without delay, who was professional and cooperative. We were especially thankful that the smiling credit manager had the paperwork ready pronto and actually remembered our name from 3 years ago (albeit it is an unusual name)!It's doubtful we would ever go anywhere else to purchase a car--especially if Ron is still at Molle!
cjdmckay
13 de jun. de 2011
Bill Marshall was at the service desk when I came in for general service on June 9th. He was helping another person and I observed his attention to detail and kindness with this person. He then worked with me on my service and could not have been more thorough and nicer. Bill's service is one of the main reasons I continue to use Molle's service department (and buy my next car from Molle when the time comes). I've noticed other service specialist have come and gone and it is always good to see that Molle recognizes that customers like to see a familiar face and a positive attitude.Carol McKay
bbswanson
12 de jun. de 2011
This is the fifth car we have bought from Molle Toyota since 2002 and have always had a good experience and will keep coming back. There is a large selection, salesmen are not pushy, but informative and we feel we get a fair price, everyone in our family drives Toyota.
Wrobinson88
9 de jun. de 2011
Steve Hennecke made my experience very enjoyable. I walked in to the dealership not expecting to be able to purchase new but Steve made me realize not only could I afford it but it would be fun and easy. Everyone at the dealership made the process painless, it was not your cheesy car dealership experience!
djbryan2
20 de may. de 2011
Steve was a great salesperson. Definitely hassel free which we appreciated very much after some past experiences. He was very friendly, knowledgeable and helpful. We would highly recommend him and the company to all our friends.Somewhere in removing items out of our old car and transferring to the new car, we lost our Garmin. I returned the next day and it was Steves day off and Don Cleveland was extremely helpful in trying to locate the lost item. He was not able to find the Garmin but we felt he did everything he could.We are very happy with our experience Molle Toyota.Joyce Bryan
meanieleanie
13 de may. de 2011
My wife and I were looking for a new Toyota Highlander that fit within our self-imposed criteria. Molle's website revealed an extensive stock of new vehicles that appeared to exceed other local Toyota dealers. We received a straight-forward price quote via email and a friendly invitation to see the vehicle. Once on site, we found it to be an equally friendly environment. Rick McPherson and Jason McAfee sat and worked with me over the course of several hours answering numerous questions while we looked over all of our available options. Even after all that time, when I left the dealership without a firm agreement to purchase a new car, they were not pushy or frustrated. When we purchased the car two days later, Rick and Jason made the process easy and fun; and Dan in financing went through all of our options without any pressure whatsoever to purchase an extended warranty, etc. All in all, the people were nice, courteous and respectful of our decision-making process.
dmarks114
9 de may. de 2011
I enjoyed my opportunity to purchase a 2011 Highlander SE from Molle Toyota. The whole crew from owner,sales manager,financial officer to salesman as a whole operate as a team to insure customer satisfaction. They were most courteous and try to move the process along once the decision to purchase was made. I also believe that having a superb vehicle product instills confidence in a buyer and the process is that much sweeter..I have really enjoyed the professionalism that I received at Molle Toyota.
tammyambrozi
9 de may. de 2011
Mr. Gooden was the ideal salesperson for our family - low-pressure and factual, and willing to put us into a vehicle that would meet our needs. He was professional and unintrusive, and we would recommend him to people in the future. Our overall experience at the dealership was very good. Everyone was friendly and helpful, and there was a non-pressure atmosphere.
tandcking
5 de may. de 2011
Rick McPherson did a very nice job of rapidly greeting us in the parking lot and was very knowledgable about the Camry Lease arrangement we made. This was a first time lease situation for me and Rick helped me make a purchase decision I wasn'r prepared to make fully when I arrived. I will recommend the dealership to my friends.
bhopkins
26 de abr. de 2011
Bill's customer service was great, we enjoyed working with him. The overall rating of the experience was "good" as there were some delays that may or may not have been expected by the sales staff. These delays were not effectively relayed to my wife and I. We have two children and had to make plans to take delivery three days after we committed to purchasing the vehicle, however the vehicle still wasn't prepared for delivery as expected. We had to take it any way due to scheduling. The vehicle wasn't as detailed as I had expected, but it was much cleaner than when test drove it. The dealership should focus more on managing the expectations of the process and meeting the time lines that are discussed with the buyer. Thanks for all your help Bill. Regards, Bryan Hopkins
MB Smith
26 de abr. de 2011
I would definitely recommend this dealership - from the minute I walked in the door I was greeted by friendly faces. I have bought many cars from Molle Toyota and have sent family and friends there because of the extraordinary service you get every time you visit. My salesmen was very knowledgeable about the cars and could answer all my questions. Once again I have no complaints and am pleased with my experience at Molle Toyota - Job Well Done!
T. Grube
22 de abr. de 2011
We appreciate the efforts our salesman, Arlie Perkins, put forth in selling us our Toyota Highlander. We never felt any pressure we needed to get this deal done. I had been dreading the scenario of buying a new car. This is the second car I have bought from Molle Toyota. Mr. Perkins was very soft spoken and explained in detail all of our questions. He came in on his day off to show us our car and stayed after closing time the day we picked up our car to make sure we knew what every botton or knob did.The following Monday he did a follow up call to see if we had any additional questions. We told him we are still having some questions about the bluetooth. He made arrangements for us to come on Thursday and work with Vickie. He was willing to give up another day off, but we insisted he should spend that time with his family. He had already made arrangements to have our side moldings put on at that time. Arlie Perkins is more than a salesman, he is a person who cares about his customers.Every time I turn on my ignition I will think of his soft mannerism and he should be salesman of the year. Tom and Susan Grube
conebolt73
22 de abr. de 2011
Anthony first spoke to my husband by phone and was very informative regarding the truck we wanted to purchase.Molle had the basic model of the Tacoma that my husband was looking for and Anthony made the experience really a smooth process. I would recomend him to others.
freddie309
22 de abr. de 2011
I went to another dealer before this dealer and gave an offer on a Rav 4, but they never called back, so I went to this dealer and they worked with me.I wanted a Rav 4 with a 3rd row seat, but they normally don't have those in inventory. Steve and his team looked and looked and finally found one from another dealership in Nebraska and made arrangements to truck it to Molle Toyota.They are very friendly and not pushy for the sale. Very professional service. Car buying can sometimes be painful, but they made it as less painful as possible.
asifsidd
20 de abr. de 2011
I have to recognize my salesperson Rick McPherson, who was truly outstanding. He's courteous, proactive and very friendly. Also, I would like to thank Jason McAfee "Sales Manager" for being very courteous and providing me with the best price and excellent customer service. People like Rick McPherson and Jason McAfee have kept Molle Toyota No. 1 for years! Keep up the good work!
skyviewag2
18 de abr. de 2011
We chose to trade our 2010 Rav4 a little sooner than planed this time to take advantage of the 0% finance and avoid any shortages or price increases that might arise from the unfortunate circumstances in Japan. After visiting another dealership and then researching internet sites, (Edmunds,KBB, Rav4 forums, etc) we called Molle the following morning with the intent of finding a more favorable deal on the vehicle. We had purchased an Xa from them in years past and had a good experience at that time, hence the return call. We spoke on the phone the morning of the trade for the first time about this transaction, and drove to Molle afternoon that same day, and drove the new Rav4 home that same evening. Negotiations were swift and friendly. All the staff were pleasant and accommodating. One of the shop techs even stayed a little after his normal shift to see that the mud flaps we required were installed. Vehicle was prepped well and cleaned nicely --- full of gas and ready to go.We would not have purchased if our expected trade price would not have been met. We generally research average trade allowances and selling prices prior to our purchase and fell we are generally well informed and expect a fair deal for both ourselves and the seller. We are also either cash buyers or will take advantage of extremely attractive finance ie 0% in this case. We do not like to waste unnecessary time fishing for a sound offer and like to pre-qualify our sellers. In this case a simple phone call in the morning did that! It was very nice to find that our experience at Molle met our expectations in this regard completely and without any unnecessary haggling.Thumbs up indeed, we would certainly recommend other prospective buyers visit Molle and will not hesitate to approach Molle again for our next trade.Many Thanks ........ Brian And Jackie Altenderfer
erd1005
12 de abr. de 2011
This was the best car buying experience I've had. Nathan was great to work with and very straight-forward. I very much appreciated his honesty and integrity. I would highly recommend Molle Toyota and working with Nathan without reservation. Molle also had a fun basketball hoop shooting promotion going on during March Madness. Thanks for a great experience!
cobbob
12 de abr. de 2011
I started with another dealer trying to buy a Rav 4 but they wouldn't get me the price that the internet said was fair. I went to one other dealer that was even farther away from my price until someone told me to go to Molle. The were friendly and after a quick negotiation they came down to my price (they actually ended up giving me an extra $200 because of a pop-a-shot giveaway they were running). The finance guy didn't try to upsell us all of the extras and the car has been great. Overall it was a great experience and I would recommend Molle for good service and the best price.
Mluehrs92
12 de abr. de 2011
Steve was extremely nice and understanding about the situation I was in, I was in an accident and my car was totaled. He kept me updated on the car I picked out for two weeks until I could finally buy it. He also drove out to my dad so that he could cosign on my loan, which was really appreciated! He just did a great job, and made sure I was 100% happy with my tc, and I am!:)
candiervin
12 de abr. de 2011
First of all, the reason I chose Molle was because of Johnny Carlin's willingness to share information with me in email prior to my visit. I was in contact with another dealership, but they refused to send me any prices unless I came into the dealership.Johnny answered my questions quickly, and provided me the options I needed to make a decision.Arlie was very good to work with, and made the process enjoyable. He was very patient with me and took the time I needed to make a decision. He was very friendly, and did not put undue pressure on me. Because of Arlie and Johnny, I am very happy with my RAV4, and I know I made the right choice.
aaronmac7
12 de abr. de 2011
everthing really cool!! Steve rules!! I will go back but again and lease another car at theis dealer ship any day of the week any month of the year they did a great job with their customer suervice and I would give them a 10 out of 10 for sure. U guys rule!
ggonz
11 de abr. de 2011
I found Molle Toyota to be very professional and friendly.Chris was toatlly professional, very easy to work with, never pushy,very knowledgeable.I was greetd by the receptionist cordially and witha big smile. You do it right at Molle Toyota, keep it up.
Kathie Shen
11 de abr. de 2011
Linda treated us like friends - she did not push us to purchase. She was patient and helped us find a vehicle we realy want. She was very knowledgible. She provides useful information and options. We end up getting a fully loaded Prius and we love it.
sgriff7516
11 de abr. de 2011
I recently bought a new Toyota Camry from Arlie Perkins at Molle Toyota, and I can honestly say it was the best car-buying experience I have ever had. Arlie was courteous, friendly and professional. It was a better experience that I could have ever hoped for. I will definitely return to Arlie and Molle Toyota, and I will be glad to recommend them to my friends.
John Laws
7 de abr. de 2011
Rick made our new car buying experience pleasant. His attention to detail, patience with our questions, providing the necessary education and timely follow up all contributed to our complete satisfaction. His knowledge of the product and the industry were most helpful.
dlane1228
6 de abr. de 2011
The sales team at Molle Toyota was extremely friendly and knowledgeable. I enjoyed ease of the buying process, I also enjoyed the professionalism of the salesmen at Molle. Overall this was a great experience and I would happily recommend this dealership to anyone.
scourtney2
6 de abr. de 2011
Steve was patient as I was interested in a Camry; but didn't know which engine I would be satisfied with. I wanted excellent gas mileage; but also wanted great acceleration. I drove the 4 cylinder two different times; but decided on the 6 cylinder. He also didn't bug me; as I came in the first time and drove cars and then didn't return for a couple of weeks; as I couldn't find the time. I like that he gave me time to come back on my own.
BarryV
5 de abr. de 2011
Bill Riehl did a great job.The overall experience was good,the one problem was when took the care back for the car sealant. This was the only problem we had was when we got the new car home we found the floor, visor and back seat dirty. We didn't think this would have been problem since we were getting the interior stain blocker applied. (don't remember exact name of it). We were told that they would clean before applying. We took the car in to service and I pointed out all the dirty spots. They assured me that these would be removed before applying. The next day we went in after the stain blocker had been applied and low and behold all the spots were there still. The floor was still not cleaned up. Even with this problem I would still recommend them, just a bummer that had this problem.
marksluce
30 de mar. de 2011
Steve Hennecke was professional, knowledgeable and friendly. His willingness to help us was not only impressive, but reassuring. He made what could be an overwhelming and frustrating experience into something pleasant and, dare I say, fun. I basically bought a car on my terms in less time than it takes to renew my tag. The ease of the process and the added touches - introducing me to the service department, scheduling my maintenance appointments and putting up with my endless questions - will make me a repeat customer. This wouldn't have happened without Steve's steady professionalism.
bill4051
30 de mar. de 2011
We were impressed with the approach used at the dealership for new customers. We were just looking for information and experience with a couple of models. By answering our questions and allowing us to drive the units without undue pressure we were confident to move forward on the price issue. We had good response from the used evaluation and felt they worked hard to give us a good value that worked for both parties. Probably will buy again from the dealership in the future. Will recommend the dealership and our salesman to others.
dknopke
30 de mar. de 2011
This was the easiest car purchase I ever made. We test drove to vehicles and I picked the Vensa. Closing only took 30 minutes which I really appreciated. There was a lot of inventory to choose from which was a big advantage. A good experience. Dave Knopke
SamIam89
26 de mar. de 2011
I know Ray through a close friend and I called him when my PT Cruiser broke down for the second time in a month. He was VERY helpful in getting me into my brand new 2010 Toyota Corolla! He looked for deals for me and helped me talk down the dealer that I had gotten the PT Cruiser from. He helped me get them to knock $1500 off of the price that I still owed on it. Once we got the facts and figures of payments and my options he looked around and found me the dark gray color that I wanted on my new car. The whole process only took about five days from start to finish and I'm now the proud owner of an amazing car! Thank you Ray and everyone at Molle Toyota! You were all so helpful and very friendly! You made my experience fun, easy, and completely stress free! I have already recommended your dealership to several of my friends and family members. Hopefully they will soon be Toyota drivers too. Thanks again! Samantha Weathers
bec319
26 de mar. de 2011
I visited a lot of different places when looking for a car, but Molle Toyota was the ONLY place where a dealer actually took the time to talk to me and show me every feature on the new car I wanted. Great service and I will definitely be returning there in the future when it's time for another new car!
t280imp
25 de mar. de 2011
The manager (Paul) and Ray Kolman both helped me to put together an FJ Cruiser I wanted. I particularly liked their apparant honesty in what was worth including on the new vehicle and what I could do without. They were also candid about the true cost of the vehicle and the accessories which I think helps understand how they can help you out and how they can't - their limits and why. I think most people think sales people will try to lie and milk everything they can out of them, so there is a distrust. By being forthright on their cost and what they can't discount one can feel a b it more like they have your interests in mind and a bit more trust develops which translates to comfort in the final outcome.Their understanding of the ins and outs of the vehicle was a plus instead of my past experiences where the salesperson was just out to sell a vehicle and knew little about it except the glitz.
kevinjeffries
23 de mar. de 2011
Great experience, and the salesperson and the sales manager were very friendly and not pushy at all. Once we decided which model fit our needs, they helped us find the color and equipment package on their lot that we liked. We never felt pressured or hurried to make a decision.
macdgreen
15 de mar. de 2011
I had been thinking about buying a new Prius for some time. I went to Molle and Linda approached me. Molle had the model and color I wanted. I took a test drive; Linda was friendly and knowledgeable and not pushy. The dealership worked with me on price and ultimately I was pleased with the price I paid. Now, 350 miles later, I'm still on my first tank of gas!
robertkelley
10 de mar. de 2011
I was referred to Molle Toyota and specifically Mary Witt by a co-worker who had purchased his last 4 cars from here. I was looking for a Toyota Corolla Sport for my daughter. Being experienced myself in buying many cars over the years, I geared up for the "car dealership experience" (not meaning a good thing!) I was completely surprised when my experience turned into pleasure. I purchased the car for what I thought it should be purchased for. I dealt with Mary and her manager,Jason, and both were extremely kind and easy to deal with. Financing was quick and painless, even with a new employee helping us, and I was in and out of the dealership in less than 2 hours. I honestly cannot say this about any other car buying experience in my life. I don't even think I can say that I have ever rated a car dealership with all "Greats." In this case... these words should be changed to "Excellents." My wife, my daughter and I walked out of this dealership saying "WOW! What a nice experience." I will recommend this dealership and Mary to everyone I know who is looking for a new car. Thanks for everything!
lzalen01
10 de mar. de 2011
Low pressure sales visit. Went in first thing in morning and was greeted with a smile and a hot drink. Entire dealership was great to work with, no games or hassles on trade in or purchase of new car. Would recommend this dealership on your list when looking for a new car. Refreshing these days...
Rick850
9 de mar. de 2011
This was certainly not my first new car delivery but it was, by far, the best and most fun. Not a question was dodged or given an incomplete answer. The salesman, Rick McPherson, was personable, informative and loaded with humor, when appropriate. Delivery details were through and most important since the vehicle was totally different to us -- a Prius. Thanks to Frank Molle for putting together a great team! And, it was a pleasure meeting him, too.
Worthington
9 de mar. de 2011
Mary was very knowledgeable and accommodating. My RAV4 had just been totaled after having an accident with a semi the week before. Mary turned a stressful time into a pleasant experience. I would highly recommend her to anyone in the market to buy a new vehicle and would be a return customer in the future. She is a definite asset to Molle Toyota.
anngee1920
6 de mar. de 2011
I was not sure if I wanted to purchase or lease. Rick took the time to calculate both for me. We went over the process to purchase and to lease, as well as the expectations. I appreciate that he made sure I had all the information I need to make comfortable choice. He did not presure me one way or the other. I also felt that everyone I spoke to there was very personable and not one person was too busy to answer my questions, even though the place was packed with people. Thank you Rick and everyone else for "excellent service". I love my Corolla Sport.
pcondos
5 de mar. de 2011
We had an excellent experience dealing with Molle Toyota while shopping for a new Prius. We went through Costco, and within 5 minutes of receiving the information from Costco we were contacted by Johnny at Molle. His promptness was impressive and he was very helpful. When we went in to Molle, our salesman, Vince, was actually working sales in the Truck section, we went into the wrong bldg. Vince walked us over to the car section and then stayed with us, showed us the cars, did the test driving, and walked us through the entire process. Vince was a perfect salesman, he let us look, he answered our questions, but he didn't pressure us in any way. That was very important to us. When we went back in to Molle to pick up our new car, Vince spent as much time with us as we needed him to, he remembered us when we walked in which was really nice. Also, while we were there we met numerous other staff members and everyone was very relaxed, welcoming and very friendly. This was the first dealer we have ever gone to where there was not an atmosphere of high pressure sales, the whole place was just very friendly and welcoming. It was a really nice surprise. While we waited for the car to be ready several other sales people came by to chat, the sales manager stopped to say hello, the finance guy couldn't have been nicer. We left feeling like we got a new car at a fair price, and we really enjoyed talking to everyone we met. I would highly recommend Molle to anyone! You can get a Prius at several local dealers, but Molle provided excellent personal service, made us feel like we mattered, made sure we learned all that we needed to and really made us feel comfortable with the entire process.
vron kelly
1 de mar. de 2011
Steve was very patient and recognized my anxiety. He took me for a test drive and drove me to relatively vacant parking lot and had me practice turn the engine on and off. I then demonstrated how to reverse out of a parking space and eventually he had me go out on the road. By the time I was ready to go home the rush hour had started. Making a left on 103rd street can be difficult but he had already shown me the way I could make a right, turn into a small strip mall and that way get onto W103rd. His teaching technique was unique and helpful to me. He first demonstrated various functions on the drive and then when to wanted to part or start, stop, or reverse the the car he would ask me "now what do I do". That way both of us were sure I could start and stop the engine.Also I had selected one car and overnight I recognized that I didn't like the color. When I called him next morning he was most accepting of my decision and didn't make me feel like a fool. He found me a car with a color I thought was beautifulSelling the car to me was relatively easy, but there was nothing easy about getting me to drive it. I really appreciate the help he gave to me in learning the features of the car. Veronica Kelly
Doogiehawser
28 de feb. de 2011
Although our lease ultimately was not a Costco Program lease, we did begin the process and worked almost exclusively with Mr. Carlin. I was impressed! Within 20 minutes of the time I submitted my information to Costco, Mr. Carlin called me on the phone and we made an immediate appointment, and ultimately leased a new Camry. Mr. Carlin's professionalism and openness were integral to our decision to lease the car during that first visit. No other dealers were even given a chance this time. By the way, the Subaru dealer never called us and the Chevy dealer called later that day after we'd made the deal with Molle. Does response time make a difference? It sure did this time. Thank you, Johnny Carlin.
dickfuchs
26 de feb. de 2011
Linda was very helpful in handling the sale to me of a Rav4. She took lots of time to explain all the features and did an excellent job of handling my sale. Aaron in the service department has always provided me excellent service on my Prius. He always goes above and beyond in assisting me.
babacon1
26 de feb. de 2011
Our sales process began with Mary Witt. Mary was so incredibly rude us, she was disrespectful, inconsiderate, unprofessional, spent almost no time at all showing us how to use the many options on the car. Mary treated my fiance with total disregard, disrespecting both of us. She threw her notebook on her desk in a temper tantrum because we were not ready to close the car deal. She treated us so poorly that we walked out of the dealership and were ready to go to a different dealership to buy a car. Additionally, I had sent Mary four customers in the past, two of whom purchased vehicles,and she never even said thank you. Instead of leaving, we felt the dealership needed to know how she was treating customers, so we reportet her bad behavior to Jason McAfee, and asked for a new sales person, Bill Riehl, due to the fact that Bill had taken the time to show us amenities. Vicki Beatty gave us a quick overview of how to use some of the radio and phone options, but spent lest than 20 minutes with us. We felt rushed through the process and still did not fully understand many things about the Navigation system. She did not give us information on the SOS and we still have no idea what it is about or how to use it. We had an appointment with Kim Fortner, but she was too busy when we got there and she did not work with us. Bill Riehl was fabulous. He was curteous, respectful, professional, informative. Bill spent a great deal of time making sure he shared as much information as possible with us about the car. Bill's people skills are excellent, his customer service is excellent. Bill was great about follow-up and made us feel comfortable about asking questions. He never rushed us and made us feel like he valued us as customers. Bill is excited and confident about Toyota products and wanted to share that with us. Bill was nice enough to talk with us even when he had no exectation of working with us or receiving commission. He wanted us to know what a great car the Prius is. He explained so much more about the car and he is the one who sold us on the Prius in general and factored in on the decision to upgrade to the best Prius available. Bill exceded expectations in every way and we would recommend Bill to our family and friends. We could have bought the same car for 28,700 from Superior but came back to Bill instead and ended up spending 32K. One of the questions is would I recommend dealership. The answer is overall "no" I would not because of the experience with Mary. However, because of Bill Riehl I would send people to him. In summary, we bought a great car, a Prius 4, and we got what we wanted in a vehicle. We could have gone to Superior but because Bill was a great sales person, sincere, helpful, a nice person and knows the car, we returned to Molle. Thank you Bill!!
libbyvaliente
24 de feb. de 2011
Bill Riehl was terrific to work with. We were shopping to replace our 1999 Toyota 4Runner. We actually ran into Bill in the parking lot one evening and he kindly offered to assist us. He was knowledgeable about the vehicle and when there was something he didn't know for certain he found the solution quickly. He made sure we were satisfied with our purchase.We had shopped previously at a more local Toyota dealership (where we had purchased our 4Runner) and didn't find the same level of service or knowledge there. My cousin recommended we try Molle. She had purchased her Rav4 there and was certain we would find what we were looking for, at the price we were looking for. We knew the Toyota Highlander was the vehicle that would most suit our needs. Bill Riehl was a pleasure to work with. If we again need another vehicle or if a friend or relative was looking for a Toyota I would certainly send them to Bill. Vicky helped program the Bluetooth and she was terrific. The staff also made it a point to introduce the head mechanic of the service department. I thought that was a really terrific idea. The gentleman who finalized the paperwork on our financing ( I believe his name is David) was great. He explained everything down to the last detail. Bottom line, the folks at Molle could have finalized the sale and escorted us to the door. They didn't. They handled every concern. We'll bring our business back to Molle.
tomjoleen
23 de feb. de 2011
While I had my 2005 Prius at Molle's for service I wandered into the showroom to check out the new Prius 2011. Mr Rick McPherson quickly had me sitting in a new Prius and showing me new design features and options. I told him I wasn't ready to buy and had many questions. My husband had recently passed and I was a bit nervous about trade-in, financing etc. My husband and I had purchased 3 other vehicles from Molle in the last 12 years and felt Molle was where I would want to purchase my new car, but just felt hesitant. I returned to Molle two weeks later with a list of questions I would need answered before I would buy. Mr McPherson patiently answered my questions supplying additional information I didn't think to ask. He took my 2005 Prius and had it appraised for current value so we knew what I would need to finance. Because the monthly payments were more than I was comfortable with, he suggested leasing a Prius and carefully walked me through that process. It seemed like leasing was the way for me to go.I decided on a 2010 Prius because the numbers came out much better and it had everything I wanted. I'm very happy with my new car and especially pleased how Mr. McPherson made the experience pressure free and fun.
joydan12
21 de feb. de 2011
This visit and overall new car purchase went as smooth as I could imagine - no pressure sales tactics, Anthony was very friendly, listened to our concerns about financing, he detailed the vehicles specs very well and answered all questions we asked. Overall a Great experience and of course I love the Toyota Sequoia!
Jeffu
17 de feb. de 2011
Hi,I first came to Overland Park in December from Hawaii. I was looking for a cheap used car to buy and could not find anything. I stopped at a few of the other local dealers on state line road and when they found out I had limited funds, their nice demeanor quickly changed to one of dismissal. I was about to give up when my friend said to try just one more and then she pulled into the Molle Toyota Scion dealership. I was greeted by Mr. Steve Hennecke who was very civil. I told him my situation and the amount of funds I had available and he simply said (without being dismissive), "what about leasing a car?". In my stress I had not even thought about it. Both my friend and I had agreed it was a good idea considering that once school is over (about three years) my wife and I will move back to Hawaii.Had it not been for Mr. Steve Hennecke at Molle Toyota, I would be walking to school and work everyday instead of driving in a new leased car. Another problem that I faced was that I was here alone and my wife had not arrived yet. Her signature was needed to sign the lease so instead of waiting and delaying the process furthur, they had the documents shipped to Hawaii overnight! My experience with car dealerships has never been good, but that changed at Molle Toyota and the hard work of Steve Hennecke. I have nothing but good things to say about their level of service. I just want to say thanks again to Molle Toyota Scion. Aloha!
rd1816
13 de feb. de 2011
Fifth vehicle we've puchased from Molle Toyota/Toyota Central since 1985. Had a good experience every time. Worked with Steve Hennecke this time, & enjoyed doing so. He looked thru the inventory in the front lot & way in the back to find the Prius II we were looking for. Also got a good financing deal from the dealership.
rsmnewcar
13 de feb. de 2011
Best of best for autos in KC metro -- best web site search; best inventory; best sales process and best of all bests ... BEST PRICE! This dealership is ready and willing to work with you on the car right for do and the price that meets your target. We love our 2011 Prius and we love our new dealership Molle Toyota.
garry
11 de feb. de 2011
Our Company has been doing buisness with the Molle Family for many years. Anna and Frank always make a point to take time to actknowledge us when we come in. Their people are a true reflection of them and the standard they set for customer service. I would highly recommend this them to anyone in search for a vehicle.
HappyCamryLE
10 de feb. de 2011
"SIMPLE"-ly THE BEST. After obsessing on-line researching cars, I had made up my mind. It was time to but a new 2011 Toyota Camry LE. I choose Molle because they offered me a great price. Bill Riehl didn't pressure me into any "extras" and had my paperwork ready when I got there. When Dan the finance manager was ready, he introduced me to him and I "inked" the deal! Bill took me out to new car, HIGHEST DOMESTIC CONTENT of all cars in 2011, even higher than the F-150 (1st year, CONGRATULATIONS Toyota)! He asked if I had any questions and said I had a full tank of gas. I said "No", accepted the keys, thanked him for a smooth deal and drove off. It all took less than two hours, just the way I like buying a car, thank you Molle Toyota.
davidone
8 de feb. de 2011
Rick and Kim were great to deal with They made the buying process easy and fun. They especially gave me great discounts on numerous items on the car.The toyota incentives were also discounted.This is a very friendly and informed sales staff.I enjoyed the process of buying a car from themdavid mattes
teberle
7 de feb. de 2011
Folks,I would like to share the following story with you about a "New Car Salesmen." A little over a week ago my son totaled his car when someone slid on the ice directly in front of him. He is OK, however, he now drives slower and more cautiously. Needless to say the accident was shocking, but then he needed to find a car quickly. My son is hard working and a great salesman, however he did not have enough savings to put a lot of money down to buy a car. He started going to all the local car dealers to see what kind of car he could get with low maintenance problems and no money down. He was ready to give up when he met Rick McPherson (Molle Salesperson). What is unique about this story is that Rick actually listened to my sons situation, his wants in a car, his financial situation, etc. and went to work to get a 36 month lease deal on a brand new Camry XLE, with no money down. Rick work tirelessly with his Sales Manager (Kim) and his Gen Manager (Rick G.) to get the deal completed. We are very please with the Molle teams extra effort to find the right car, resolution of concerns, ability to expedite the paperwork, and their support after the sale. If you are interested in buying or leasing a new car, go see Rick McPherson at Molle Toyota. Finally, a car sales team that has got it right on how to treat their customers. Tom Eberle913-660-4464-mobile
phil1971
7 de feb. de 2011
My experience with Bill was probably the most pleasant car buying experience I have ever had. Bill was friendly, courteous, humurous, and seemed genuinely interested in making this an easy process for me and my wife. He honestly made me feel like I was talking to a friend I had known for years rather than a car salesman. He was also very knowledgable about the vehicle I was interested in purchasing. I do a lot of research before I buy a car, but Bill was still able to point out a couple of things about this particualr vehicle I was unaware of. He showed me a few options and features I was unaware of that made the vehicle even more appealing to me.Overall, if I could rate Bill higher I would. I will definitely recommend Molle Toyota to anyone I know who happens to be interested in buying a car. Thank you Bill, and the rest of the Molle Toyota staff for making car buying a simple, easy, and fun experience.Sincerely, Phil Pavlicek
Dave Wickersham
31 de ene. de 2011
I have purchased over 10 cars from Molle over the last 20-30 years. I have always found them fair to deal with and eager to help. My salesman Joe Stephenson brought an item I had left at Molle the same evening after the sale was finished. He went above and beyond. Having purchased as many cars and 4 runnners over the years I have learned to trust them. Even though the sales staff has turned over since the last time I purchased I believe they are trained to have integrity before they are allowed to try to sell a car. It is so important to me to deal with people who are completely honest with myself. I felt the price they gave me was very good.Dave Wickersham
pshelton
29 de ene. de 2011
I few weeks ago my wife and I decided that it was time to trade her GMC Acadia, after GM decided to close our local dealership last year. We have always driven GM and Ford products but decided it was time to look at our options. We drove several makes of vehicles and decided a used Toyota Camry would fit our needs nicely. We found a Camry at Superior Toyota that we looked at and just didn't get the deal we were looking for. On our way home we decided to stop at Molle Toyota to see what they had for used vehicles. Upon arrival we were greeted by a very nice salesman, Pete Christiansen. Pete was very helpful and made us feel very comfortable. Pete worked with his sales manager, John and got us a very fair price for our trade-in as well as the Camry we were looking at. An hour later we had purchased our first Toyota, a 2010 Camry.Their finance manager J.R. was great to work with. We explained what we needed to J.R. and he took care of our needs. Everyone we worked with was very friendly and professional. They made use feel as though we had been doing business with them for years. Our experience was so good that I went back the following week and traded my GMC truck for another Toyota. Overall, I would say this has been the best buying experience that I have ever had at a car dealership. Congratulations to Molle Toyota for hiring a great staff. I have always believed that people buy from people, a fact that seems overlooked by a lot of dealers. We look forward to working with Molle for years to come.
jpoindexter2
29 de ene. de 2011
I visited your dealership and salesman Steve Hennecke on the recommendation of my neighbor who had recently bought a Toyota Camry from Steve. This ended up being not only my first stop in shopping for a new Camry for myself but the only one...Steve is very gracious and down to earth so I was very comfortable visiting with him from the moment we met to picking up my car. I will certainly recommended him and your dealership to anyone I know looking for a Toyota. Linda L. Poindexter
grega57
28 de ene. de 2011
Bill Reihl came highly recommended by a trusted friend that bought a Prius from him in November of last year. I had been to two other local Toyota dealers and didn't get the service and welcome feeling I got at Molle. Bill answered every question I had about the Prius and more. The knowledge that he spoon fed me made me a very confident Prius buyer. Kim had to have 4 cars moved out of the showroom to get the one I bought out so I could take it for a test drive. She insisted that they do this without my asking. She stopped by two other times while I was with Bill to check and see if they were meeting all of my expectations and even sat a chatted for a while. David was great at explaning everything that I was signing and sold me on the advatanges of the "Multi-Shield Protection Plan" and the 4 year 120,000 Toyota Factory extended bumper to bumper warranty. Bill took me out and introduced me to Aaron Lautt, the Assistant Service Manager. All things considered it was the best experience I've ever had purchasing a vehicle. The best part is that I'm not having any buyers remorse. They all did such a through job of answering my questions and attentively listening to me that I left with the exact car that I wanted, with an awesome warranty package. Bill gave me his cell phone number and told me to call any time I had a question. I look forward to my next visit to Molle Toyota. Fantastic people!
aspensecrist
27 de ene. de 2011
From the moment I first contacted Molle Toyota I knew this would be where I purchased my new Toyota 4Runner. Mary Witt was wonderful to work with, friendly, honest, and most of all accomodating and sincere. She kept in touch with me via e-mail which I had requested early on. I loved having access to our written communication when my husband and I sat down to talk about our purchase. Once we made the decision to buy our new 4Runner, Mary made the experience smooth and painless. Once I met with Dan in the finance department, the friendliness and willingness to work within my budget continued. Dan did everything he said he would do to help us with the best rate and terms available to us. I have purchased dozens of vehicles over the past 20 years, and this by far was the best experience I have ever had. I am so thankful I drove from Lee's Summit to Molle Toyota. You have a loyal customer thanks to Mary and Dan!Natalie Secrist
Lyle Clayton
24 de ene. de 2011
This is the finest experience I have ever had while purchasing a new car/truck!! Both Paul Riggin and Matt Wantland were professional, knowledgeable and "fun" to buy a truck from...it's the process that in the end forms a relationship and a satified customer!!!Lyle Clayton
mnaster
24 de ene. de 2011
This is my third buying experience with Molle Toyota and they get better each time. As my lease was expiring they took the time to take me through my options and I selected another Camry. The process was comfortable, relaxed, yet thorough. Rick was a delight to work with and the rest of the staff made sure we had all of the information to make our transition from old to new as seamless as possible. I have always taken my cars in for service as well as Molle Toyota's staff is honest, professional, and customer focused. Molle Toyota is the complete package of product, sales, support, and service. With all of the bad customer service out there it is nice to know that worrying about my cars is at the bottom of my concerns.
Janet Taylor
24 de ene. de 2011
Overall a happy and satisfying experience. Rick McPherson was courteous and friendly, and did everything he said he would do. He was easy to work with and, with Jason's help, made us a very good deal. We have a brand new Camry, and are very happy with it. Rick even set up my Blue Tooth for me!Janet Taylor
drempel
23 de ene. de 2011
My wife and I got great help from Anthony Jordan at Molle Toyota. We were looking at a particular used car. Anthony was very helpful in showing us the various cars that we might be interested in, and he could answer any question we had about those cars. He was a good salesman without applyingn too much pressure. We ultimately decided that we wanted a new car, and Molle did not quite match a quote we had already received, but, of course, that could not be attributed to Anthony. Anthony also called us back after I had last been there to make sure he couldn't sell us a car. I came to this site for the sole purpose of making sure that we could recognize Anthony in some way for his excellent help in our car-shopping.
samkdd
22 de ene. de 2011
Our overall experience with Molle Toyota was excellent in every aspect. Our sales person, Rick McPherson, was honest, fair, and patient. He provided guidance throughout the buying process and ensured that we not only received a quality vehicle, but also a great price. Buying a new car can be stressful and confusing at times, but the people at Molle Toyota were willing to answer all of our questions and address our concerns. I highly recommend visiting Molle Toyota if you are looking for a friendly staff, excellent customer service, and overall fairness. I absolutely love my new Toyota and am so appreciative for their service.
dvn333
20 de ene. de 2011
Overall good experience with the service department at Molle. The employees are all very friendly and willing to explain things. I purchased my car from another Toyota dealership but choose to take my car to Molle due to the level of service they provide.
joe-russell
19 de ene. de 2011
The serviceman that waited on me (Joe) was extremily courteous and helpful. He explained in detail everything that had to be done for my 70,000 mile checkup.He even called me to let me know they found another filter that needed to be replaced.I am very satisfied with the service at Molle Toyota. I would not take my car any other place for service.I will try to remember to ask for Joe in the future.Joe Russell
ghpoe
19 de ene. de 2011
I have purchased 2 new vehicles in the past year from Molle (Tundra and Venza), both from Matt Wantland.I enjoyed the sales experience mostly based on the fact that it was not an "in your face" sales effort by the Molle team. The pricing was straight-forward and the dealings were above board. Questions were answered quickly and honestly. I despise the old high pressure car/vehicle sales pitches and sales cliches' that seem to permeate the auto sales business. With today's access to the internet, most customers are well informed (generally speaking) and Molle seems to understand that better than most Toyota dealers (I only buy Toyota). The only comment above that I rated at a "good" level is based on the trade-in allowed for my uber-clean, extra-low mileage 2006 Tundra 4x4 (ok-I'm biased). In retrospect, after seeing what it was advertised for after I traded it in ($4995 higher than my trade-in allowance!), I should have held out for more. However, that is my own problem and I should have done a bit more homework before trading. On the flip side, the price for the new Tundra was very fair and you were quite competitve.Delivery of the new vehicle was completed on short notice (same day -and they had to add Nerf-bars and a bed liner!) and very much appreciated. Overall-a very positive experience.
ccobb
19 de ene. de 2011
Molle is not our closest Toyota Dealer, in fact there are many closer. We had seen some ads and went to look at a car there. From the moment we got there until the deal was done, and since them we have been very impressed. Don took great care of us, and with it being my son's first car it was a very important decision for him and us. There were several others in the dealership that we met and were involved with. We were happy with every aspect of the experience. On the very cold day, the hot chocolate and coffee machine was a welcome sight!
Scottalmsberger
18 de ene. de 2011
I have taken my Toyota Tundra in for two oil changes and a check engine light. I have been impressed on all three visits. Each time I was able to get in within 24 hours and each visit was handled very professionally. I was pleasantly surprised by experience. Clayton McGlaughlin and the others I came in contact with did a fantastic job of explaining everything and getting me in and out quickly. Molle Toyota isn't the closest dealer but by far the best.
beechvflyer
10 de ene. de 2011
Worked with Ray and Paul in the new truck sales department... Both were knowledgable and no pressure which goes a long with with me... I shopped ALL of their major competitors and came back to this dealership to furthure my ownership relationship.... I traded in my car and a 2005 Tundra which I had purchased at this dealer originally... Josh in the service departments outstanding service levels and the combined sales excellence both Ray and Paul demonstrated helped me make a decission I was comfortable and happy with... Paul hunted down a truck for me with exactly the equipment I wanted and Ray demonstrated all the features on it at time of delivery... Molle IS the best dealership in the Kansas/Missouri area bar none...
gscharf
5 de ene. de 2011
Steve was outstanding from start to finish. When Steve was off Arlie covered for him in a fine manner. Steve did whatever I asked of him in terms of providing information, letting me test drive several cars more than once. When it came time to finalize our deal Steve was even better. Steve went as far as picking me up when I needed to get to the dealership when I had no transportation available. He proved to be friendly, knowledgable and honest without any hint of being pushy or sleazy. I would feel very comfortable recommending him to any friend who was thinking of buying a car.
spikesam
4 de ene. de 2011
I dealt with John Sanson initialy.I called him after seeing the truck I wanted on their website.We came to an agreement on price,trade in value and financing over the phone.I told him what payment I was looking for and he got within 60cents.I drove to dealership a couple days later to make the deal.When I arrived the truck was ready,and after talking to John for a few he introduced me to Shawn Weissenbach.Shawn showed me the truck and answered all my questions.There were no surprizes,and everything was as agreed on the phone.My total time at the dealer was about 2 hours,which I thought was great.They will be the first place I look for any future purchases.
srigler
4 de ene. de 2011
Efficient and friendly salesperson, no pressure sales. She obtained the specific car I requested in a timely fashion and had paperwork ready to go. I have purchased three cars now from this dealership and salesperson and would recommend her to others.
Peggymary
3 de ene. de 2011
Mary Witt is an extraordinary individual who is bright and brilliant when it comes to her sales expertise and knowledge of all of the Toyota cars. She was gentle yet wise in her approach to my many questions about my new car. I have owned many Toyota cars in my life, as I spent most of my growing up driving in the mountain area of Steamboat Springs, Colorado. I had not yet driven a Matrix, but one test drive with Mary Witt and I fell in love with it for this city girl now! Although it could be said she is calmer from a woman's perspective on the whole "buying a car without a man" by your side. I would rather point out that she is intensely sensitive when it comes to explaining all the bells and whistles, and stepping back when I needed to think about it a bit more. I bought the car with the assurance that Mary was backing it with her integrity. I recommend Mary Witt to sell anyone a car without hesitation, and to continue to buy their next cars from her as well, over the years. There is only one car for me, and that is a Toyota. There is also only one dealer I trust and will do business with, and that person is Mary Witt.
victory4one
3 de ene. de 2011
I would highly recommend Mary Witt, as she went above and beyond to meet our needs in the purchase of our new Avalon. She was very accomodating in working with us on our trade in price and made the whole process seem effortless due to her pleasant personality.
choffmeier
3 de ene. de 2011
When I went into the dealership I had a 3 year lease that was expiring and didn't know whether I wanted to purchase the leased vehicle (I really liked that car), lease another vehicle or purchase a new one. Mary reviewed all the options without pressuring me into any of them. She also suggested a car that I thought I wouldn't like and it turned out to be just right. She synched my phone to the bluetooth so I could use it right away, gave balloons and hot chocolate to the 3 year old who was with me, and took the time to make car buying a pleasant experience. All the people at the dealership were helpful and courteous. I'm glad I got free oil changes for 2 years because I'll enjoy going back.
islandgirl45
3 de ene. de 2011
I referred my mother to Mary Witt to buy her new Toyota. Mary's kindness and patience were exceptional. Car salesmen have such sketchy reputations. It was a great relief to find someone who treated her both fairly and well. My mother still gushes about her new car--and about Mary Witt. She is a gem.
dizzeldog
1 de ene. de 2011
I did a lot of research prior to buying our Rav 4. Once we made the decision to purchase another Toyota (I have a Tundra) we went to Molle. This was because the prices were better than other dealerships and I have had my Tundra serviced there and had been impressed with the service and the friendliness of the staff. I made an internet inquiry and Scott followed up with me via cell phone. I stopped in the showrooom after work one day and found a Rav 4 I thought my wife would like. Roger was very attentive during my visit at what seemed to be a busy time in the show room. He was friendly, curtious and professional. I pretty much made up my mind I was going to buy a car from Roger, Scott and Molle Toyota after what I thought was a very positive experience at the dealership. Later that week my wife and I revisited the dealership and she loved the Rav 4 I had scouted for her. Roger was there for us throughout our buying experience and could not have been more professional and friendly. We got what I thought was a fair deal for both us and the dealership. Scott was thoughtful in looking over our trade-in and was also impecibly professional at all times. JR in the finance department was also very professional and respecful to us. There was a woman who reviewed our manuals and warrenty who was very nice and professional. Overall, I would recommend the Molle dealership to my family, friends and clients without reservation.
cornelsenfive
31 de dic. de 2010
This is truly the most ethical, straight-forward place to do business. I drive down from Omaha just because of their ability to be full disclosure and offer ultra competitive pricing. They carry an amazing selection of new vehicles and they make you #1.I can't say enough about Molle Toyota. Class act.
ronbrockman
31 de dic. de 2010
We are long-time customers of Molle Toyota for service and prior new car purchase. My wife and I have always found their fairness, honesty and great customer service exemplary, so naturally it was the first place we shopped to replace our 2005 Camry. We were introduced to Arlie Perkins from the Molle sales team who was most helpful and informative as we test drove both the Camry XLE and Avalon models and compared their features. We made a comparative visit to Olathe Toyota which reinforced our preliminary decision that the Avalon we had chosen at Molle was the deal for us due to a much better price and the far superior assistance that Arlie Perkins provided to us. We drove home in our new Avalon yesterday morning and we are extremely satisfied customers who would be proud to recommend Arlie Perkins and Molle Toyota to any of our friends and family.
rkelleyeight
29 de dic. de 2010
Any Toyota General Manager of any dealership would be impressed with the I was treated from beginning to end of my Molle Toyota car buying experience. The only thing that was not satisfactory was the color of the car. In order to get the price, the car package that I wanted, and the extended warrenty, I had to buy a car that was on the lot. Otherwise, I could not be more pleased!!!I would hold this company as an example of the way the buyer should be treated.
Jannettebp
28 de dic. de 2010
My family's recent experience at Molle Toyota in KCMO was great! We were met by salesman, Michael Cox and asked him a ton of questions about the SUVs and the Venza crossover -- we were quite impressed with his knowledge. Also important to us, he did not hover us while we checked out the cars we were most interested in seeing. He gave us our space to explore cars of interest and was immediately available when we had questions. Once we decided on the car we wanted to purchase and the final purchase price, Mr. Cox efficiently had the paperwork prepared. My family is quite busy, so I greatly appreciated the timely efficiency in getting us in and out. We absolutely had a great experience.I love my Toyota Venza and would recommmend that others to check out Molle Toyota!
jbm
28 de dic. de 2010
I have known the Molles from a business stand point for several years but never purchased a car from them. I had always been impressed with their good reputation and found everything I had heard to be true. Mary Witt helped me decide between a Camry and a Avalon presenting features and benefits in a concise and easy to understand manner. She did what she said she would do in every step of the purchase process. The car buying process is one I dread. She made it simple. I think I can trust her.
ccsty
24 de dic. de 2010
Before we went to Molle Toyota, we knew little about how they treat customers, so we wanted to visit several dealers before we make our final decision. But with Steve's professional and comprehensive explanation, we changed our plan. The purchasing process was extremely smooth and we are very happy with our choice. Thank you Steve for your excellent services and other guys' help.Jiangang Shi12/24/2010
starr5171
20 de dic. de 2010
I'd been emailing Scott back and forth about a specific Rav4 I was looking for. I'm very specific about certain criteria that I was looking for and he was very accommodating and friendly. He found exactly what I was looking for and was very fair and open about the price and what rebates/discounts I might qualify for. We came to a mutually agreeable price with almost no back-and-forth, and then I asked him how much he'd give for my trade. After emailing a few pics and info about my trade, he again gave a very fair price for it. I set an appointment to go pick up the car because it was a 4hr drive for me. When I arrived Scott was busy but the staff made every effort to get him or someone else to assist me. After a very short wait Scott came by and got things started. He was very well prepared and made sure I was comfortable and had all my needs met (offered a drink, use of the facilities, etc.) before we sat down to go over the paperwork. He was efficient with the paperwork, got it completed quickly, then took me to see my new car - he even took the stuff out of my old car for me and transferred it over (the carseat baffled him though, I had to do that LOL). He showed me all the dials, knobs and levers in the car, explained the major systems and warranty, and got it out of the showroom for me. He knew I was in a hurry to get home and facing another 4 hours back, so he was efficient but not rushed, and I was out of there in just over an hour. I had such a pleasant experience with Scott and the finance manager that I will definitely recommend Molle Toyota to anyone looking to buy a car.
LOOLOO318
20 de dic. de 2010
My salesperson, Ray Kolman, was awesome! He was extremely helpful going over the vehicle at delivery time. He was attentive and made sure I understood all the new technology. I have already sent some folks his way because he was so amazing!! Even my own mother!! Thanks again and keep up the great work!
Carolyn.dawson
20 de dic. de 2010
Ray was courteous and friendly while I was at the dealership. He listened to me and found the what I was looking for in an automobile. He made the sale and the whole experience feel good and that I was a special person getting a one of a kind car. Ray then assisted with closing and made sure I knew where things were on the automobile before I left the lot. He also told me if I had any questions to call him back and he would assist in any way he could. Soon after the sale, when Toyota was having the recalls because of a brake malfunction, Ray called me and told me to come in and have the item installed. I think that it is really good when a sales person follows up with a customer after a sale. It showed that he cares enough about his customers and thinks very highly of them. Keep up the good work Ray!
mep
20 de dic. de 2010
Steve Hennecke was a delight to work with. He knows his Toyotas and really worked to make things work for me. Being a previous Molle customer that is highly unsatifsfied with the service dept, Steve had his work cut out for him. Loved working with him, but am not looking forward to working with the service dept. (If you have questions about that experience, please let me know, as nobody had cared much about that) I would highly recommend Steve to any of my friends or family members!
marylynnseeley
20 de dic. de 2010
I have given Molle Toyota the "great" rating in every category because of the buying experience we had with the dealership and the salesman, Gene Noble. Each was exemplary! Gene was very thorough, considerate, and thoughtful. He explained all of the features of the Camry, before our purchase and made sure we understood after the sale was completed. My husband and I have purchased many cars through the years and we appreciated Gene's salesmanship. We gave us time to try the car, discuss our options, and consider alternatives. He did not pressure us, although was good at directing the sale and anticipating our needs. We would not hesitate to contact him at any time and feel he would always assist us as best he could.The Molle Toyota dealership was so easy to work with. They too answered all our questions and anticipated our needs. They had an evening reception of "new car owners" and went through features of the cars, explained procedures of different tasks such as changing tires and had snacks and door prizes. Representatives from several departments spoke to us which was so informative! We left knowing how to schedule checkups, maintenance and other helpful hints.So, would we recommend the dealership, Molle Toyota? Definitely!!! and would we recommend the salesman, Gene Noble? Most Definitely--already have!!!
kfowler
18 de dic. de 2010
We drove 200 miles to visit Molle despite having a local dealership. Molle was fair honest and it was great and honestly a laid back car buying experience. They had everything set up and ready to go. We were there about an hour and a half and on our way back home with our beautiful new Tundra. EXCELLENT EXPERIENCE! Molle is at the top of my list next time I have to purchase a vehicle.
dianeblythe
17 de dic. de 2010
We have always gone to Superior Toyota to buy our cars but Molle Toyota is closer to our home, so we decided to give it a try. Ray Kolman was our salesman and was friendly and not at all pushy. Since we will most likely have our car serviced at Molle, he made sure we were introduced to the service department and made us feel comfortable making the change.
dleggett
16 de dic. de 2010
My wife and I have purchased 5 Avalons. The last three were purchased from Molle Toyota. We stopped the first time when visiting our daughter and her family in Kansas City. Leo Costanza approached and assisted us with the first purchase. We later purchased a second Molle Avalon from Leo. Leo followed up with us after each purchase to insure we were completely satisified and he always offered any assistance we needed or would need in the future. When we called Leo about our third purchase Leo had retired from new car sales and turned us over to Chris Immele and told us that Chris would take good care of us during our purchase. The same quality customer relationship did continue from both Chris and Dan after the purchase. The sales/purchase relationship at Molle is not high pressure or threatening but you leave with your new Avalon feeling appreciated. The customer experience we have seen at Molle Toyota is the reason we have driven 200 miles to Kansas City from Webb City to purchase new Avalons. We have never received this experience at other dealerships including Toyota. Both Chris and Dan continue the very high standard of business ethics and contractual relationships that Leo and Molle have directly shown us through actual transactions.
orrmommy
15 de dic. de 2010
I have purchased many cars over the past 25 years and I must say I was very impressed with the motivation the Molle Team displayed to my wife and me during our recent visit. Being highly motivated to trade in my truck for a smaller, more fuel efficient model, Gene showed us the Highlander. Decked out in full regalia, sans GPS which we didn't want, the Limited edition was everything we wanted. Low pressure test drive of 2 different models and no nonsense negotiations allowed us to purchase and drive off in our new vehicle in less than 4 hours (taking one hour off for lunch, too). We will gladly extol these praises to our friends and family and would recommend Molle without reservation as a dealer to purchase from. Bob Orr
memaw64506
15 de dic. de 2010
My son and I had a wonderful experience at your dealership. I was dreading to car shop but your dealership was great. Usually the customer has to haggle on price but there was no haggling. Everyone was friendly and time conscious, efficient and knew what they were doing. I would definately recommend Mollee Toyota to anyone.
brendapaylor
15 de dic. de 2010
My husband and I looked for a vehicle for four weeks. We looked at almost allmakes and a wide variety of models. We decided on a 2011 Toyota Highlander. We loved the vehicle but just as important, we loved the dealership. MichealCox was helpful, patient and willing to do just about anything to assist us with our purchase. The whole sales department was friendly and actually fun!! We wereimpressed with the Molle warranty as well. We were not sure that we would ever make a decision that we both were pleased with but WE ARE BOTH THRILLED!!!!!
leannakemp
15 de dic. de 2010
My parents had been frequent patrons of this Toyota dealership and when I was in my car accident and my car was totaled, they immediately called down to Molle and told them my situation and during my first visit down there I found a car.Ray was super helpful during our visit and was able to answer all of our questions and help us figure it out. I was very impressed. He's great with people and I never felt pressure to pick a car or make a decision. Ray was genuinely interested in what I thought and how I felt. I really appreciated that.Also, just over the weekend, I had a random question about my car that had been bugging me and I called Ray's cell phone and he answered and was able to help me with my problem. so even after a few months after we bought the car, he has continued to be helpful and is there for us. I think sometimes you see those cheesy car commercials with dealers and how they'll always be there for you , whatever, but I truly believe that Ray has been that kind of car dealer for us. It's been a great experience to work with him and made the whole situation with my accident much better and less stressful!
bowana
15 de dic. de 2010
Thanks to Steve Hennecke and the staff at Molle Toyota. We purchased a now Avalon over the weekend and had a great experience. Steve worked with us to find the right car and the right price. Everyone was very helpful and friendly. This was the best buying experience we have had buying a car.
art.paylor
15 de dic. de 2010
The sales people were friendly and helpful in every way. We took a long time to pick a vehicle. We drove a lot of different cars and I know this wasnt fun for Michael to keep running cars up for us. Information was great and helpful in our selection. They were never pushy! Everyone was also personal (we made friends). They also did a good job of selling service too.
jjenson
15 de dic. de 2010
Working with Rick Mcpherson and Rick Gannon was a good experience from the beginning. Rick greeted us as we were looking at a car and was very pleasant and not pushy at all.I was trying to decide between 2 cars and I really wanted to get the car from Molle ToyotaBecause a friend highly recommended the dealership. I ended up getting the exact car that I wanted and for a reasonable price that I was happy with.I will recommend everyone in the future to purchase a car from Molle Toyota.
tkoboss
12 de dic. de 2010
The team at Molle worked with us if Matt was unavailable. (his wife was having a baby)Great pricing, great car. Managed to get the car and color I wanted from another local dealer. I am happy! Matt is great and I enjoyed working with him and Molle.
mitzi080290
12 de dic. de 2010
It was a pleasure doing business at this dealership. Gene Noble, my salesman, was very knowledgeable and had a very low pressure attitude about my sale. I bought a 2010 Corolla S and I'm very happy with it. I have sent seven referrals from my office, and I've talked to two other co-workers this week about coming in. They both plan to. I will always buy all my cars in the future from Gene Noble; in my opinion, he's the best no nonsense salesperson I've ever worked with. I certainly hope he is being paid very well for his work. Thank you! Rick gannon was also very courteous too.
vern1232456
12 de dic. de 2010
We had been searching for a new vehicle from various dealers in the Kansas City area. We were very impressed with Anthony who sold us our new car. He took the time to find out what our needs and preferrences where. Anthony was very knowledgable about different cars and extremely courteous. Once he helped us determine excatly which vehicle would work for us, he also gave us the best deal. Everyone at the dealership was very friendly. I am looking forward to a long relationship with Molle Toyota.
eureka24
10 de dic. de 2010
The customer service was wonderful. Ray was very helpful and willing to help me out as much as possible. He was very friendly and made an effort to get to know me and made me feel comfortable as a first time car buyer. The whole process went very smooth. I searched for many weeks at numerous dealerships before coming to to Toyota. Ray and the rest of the people at Molle made my choice easy. I received exactly what I wanted within the price range I was looking in. It was an overall wonderful experience.
rsophir
9 de dic. de 2010
I've never had an easier time leasing or buying a new car. Matt was great to work with and the entire process was pleasant. Accomplished it all in a couple hours. Absolutely no high pressure. I am pleased with my lease deal and will recommend the dealership to others.
plgrn9
8 de dic. de 2010
Gene was very helpful in getting me the car that I wanted. The color I wanted was not available at their location, but Gene was able to get it to me within my needed time frame. He explained the car's features very well and introduced me to the service tech. He even scheduled the first service appointment and showed me how to do so on the internet.
Rob Myers
8 de dic. de 2010
My wife and I began the buying process only just last night. As usually is the case, we expected to visit several dealers and compare/contrast on price and service. We knew that we would be buying a Toyota Rav 4, we just did not know from which dealership. We literally entered Molle Toyota at 7:25 PM last night. This was only 30 minutes or so before their closing time. We were greated by a salesman, Steve Henneke. His approach was the "no hassle" salesmanship that we were looking for. He quickly showed us a car on the showroom floor. Within minutes, we knew that there would be no reason to look any further. Mr. Hennecke stayed with us late into the evening talking to us about the vehicle.This morning in closing the deal and taking delivery on the car, he was very informative and walked through not only every aspect of the Rav 4, but introduced us to Molle's great staff.I am about to purchase a Toyota Tundra. At this point I will not consider looking anywhere but Molle.Thank you,Rob Myers
snapcracklepop
7 de dic. de 2010
Don Cleveland was an excellent salesman to work with. He was very patient with all of my questions, very thorough and clear inhis explanations. If he didn't know the answer, he would find out. I would certainly recommend him to others. He represents your company in a very positive and professional way.
mrey
7 de dic. de 2010
The staff were all very courteous and friendly. I never felt pressured during my visit, and purchasing the vehicle was an overall positive experience. This is the 2nd vehicle we have purchased from Molle and both times we have been impressed. I would gladly recommend Molle to a friend.
lisabroce
6 de dic. de 2010
Unlike any other car dealer experience. The professionalism is remarkable. Sincerity, kindness, and respectful all describe the staff. Every encounter, whether it be sales or service, is easy and efficient. They value my time as much as I do. They are the best!
SKuckelman
6 de dic. de 2010
I have bought several vehicles over the past ten years from Molle Toyota. I would recommend this dealership and have sent friends and family to buy from this dealership. Excellent customer service as well as dedicted employees that provide a wonderful service to customers. Mary Witt is awesome. See you again for my next vehicle.
ddelphia
6 de dic. de 2010
This was the third car I've purchased from Matt Wantland, the salesman at Molle Toyota. He has been great to deal with. Went the extra mile, kept me informed and even gave me a ride the day I picked up my car.Overall, an excellent experience....once again.
kathy_preferredtravel
6 de dic. de 2010
I have delt with alot of Toyota Dealerships and this one was outstanding.The customer service that I thought to have been lost is still aliveat Molle Toyota. I wouldnt go any where else to buy a new or usedcar. They even helped me sell my used car.Thanks Again Molle ToyotaKathy
HighlanderNana
5 de dic. de 2010
My first experience at Molle Toyota since 1997 was very positive. Mary Witt made sure that my purchase went smoothly and I appreciate all that she did. She was able to get a great deal for me on the new Highlander. I would definitely recommend her to others.
swatson1
2 de dic. de 2010
We investigated several other dealers, who chose to haggle with price, taking up too much time and not arriving at a reasonable outcome. I was impressed with Anthony and his manager, who arrived at a seemingly fair retail price on the purchase as well as a fair price on our trade-in ... all in a brief amount of time. Anthony was knowledgeable and fun to work with. I will work with him again if we choose to buy another Toyota in the future.
jeffleever
1 de dic. de 2010
A very pleasant purchase experience. A great car at an almost-too-good-to-be-true price (yet it was true). Probably the most enjoyable auto purchase I have ever made. Scott Jenkins and Craig Reid were a pleasure to work with and seem like genuinely good guys who "get it" as well.
lmick
1 de dic. de 2010
My new car leasing experience with Ray Kolman at Molle Toyota was top notch! Ray and everyone at the dealership seemed very confident in the knowledge that Toyota has the safest, most reliable hybrid vehicle on the market. Ray Kolman, in his relaxed and friendly manner, took time to listen to our needs and answer all of our questions about the features of the car and our interface with the hybrid technology. Ray, who drives a Prius himself, gave us detailed instructions on how to take advantage of all the cool features of the car. I feel confident that I can call anytime with questions, and I am sure I got the best deal on my new car!
mrn6430
30 de nov. de 2010
The price for the new car was very close to the national average as far as the invoice price. However, I did not like the fact I have to pay extra for the dealer advertizing fee which seems to be more inflated than it needs to be !As far as working with the sales person, he was great. very helpful during and after the sale.
keaton49
30 de nov. de 2010
My husband and I have purchased many new vehicles throughout our marriage and have always in the past felt we were taken advantage of and not treated respectfully. Our experience at Molle Toyota was very pleasant. We were given a fair price and the transaction was accomplished efficiently and quickly. Our questions were answered honestly. We changed our minds about a few things. Rick and Jason were very gracious and accommodating in rolling with the punches. They satisfied our every request and even went above and beyond the call of duty to make sure we got everything we wanted.We had a wonderful experience.
brianbroce
30 de nov. de 2010
This was my fourth car from the Molle dealerships and they have once again exceeded all of my expectations. Every single employee that I have come into contact with -no matter the reason- has been friendly, cheerful, and helpful. They work as a team and make the client feel like family. Thanks so much for all you do! I will be back.
Jeremiah33
29 de nov. de 2010
Our experience at Molle Toyota was top notch. We had inquired at two other Toyota dealerships via internet in the same area. One of the dealerships did not respond to us at the requested email address, and the other dealership didnt have what we were looking for. Our last stop was Molle Toyota. We drove 2 1/2 hours to buy a car for our daughter, and received professional & courteous treatment from Scott, Bill and JR. Although it took extra time to complete the sale, we saw our salesmen do everything possible to make us feel like we were their only customers. From now on we will start with Molle and save alot of valuable time.
imshadee247
29 de nov. de 2010
Molle toyota is an outstanding establishment! I was referred to them after having a terrible experience with olathe toyota. Anthony was so respectful polite and treated me as if he had known me his whole life. I was in and out of the dealership in the vehicle that i wanted in just about a week! They run a great dealership at molle toyota, and i recommend if you are looking for a new OR used car, to go to that dealership and see Anthony Gooden! Everyone i spoke with from Anthony to the finance department was wonderful, and i would recommend anyone i know, or even didn't know, to go to that dealership!
Thane Howell
29 de nov. de 2010
My experience with Molle Toyota was great, I certainly will be back. My name is Thane Howell, I was referred to Molle Toyota by a friend. I worked with Scott Jenkins, Craig Reid, and Don Waltson. All three of the salesmen involved with my new truck purchase were very curtious, friendly, and responsive. I will be recommending Molle Toyota Truck Division to anyone I come across looking for a new truck. Thank you for your hard work.
sphawkins
27 de nov. de 2010
The purchase of the Prius was more an intellectual than an emotional decision (I traded a BMW, so there was a sacrifice of emotion!). That said, I had researched the Prius pretty completely on internet and in the press. I knew its stats and good Consumer Reports ratings. I had not driven the car, however, until I went to Molle. Gene, the sales rep who met me on the lot, gave me a good explanation of the various attributes of the Prius that I would not necessarily have read about; he did not blast me with sales jargon, but answered virtually all my questions. After having test driven the Prius, I was pleased with the car and what remained was 1) working up the nerve to commit on the purchase, and 2) getting what I considered a fair trade and net price quotation, Both Gene and his internet cohorts, whom I badgered with questions I fear, were patient and complete in the answers to my queries, and provided a very good and straight up price quote which I could live with. 0% financing available from Toyota Finance at the purchase time was an important factor to me as well. When I committed to purchase, there were a couple of dealer-installed options I desired and Gene took care of these for me (one was window tinting, and this was very well done by a 3rd party installer who works with Molle). When my wife and I picked up the new Prius a few days later, we were met at the door by Vicky Beatty, who formatted the phone option in the car with my Blackberry, and then proceeded to take close to an hour to lead us through the various new and sometimes novel ways that the Prius operates (after 2 weeks I am no veteran, but no longer find things quite so strange). In addition to the sterling service on the delivery date, I have needed to call Vicky twice on operational Prius questions, and she has been both courteous and helpful both times. I think if I called again she would still be so, but I am pretty accustomed to our Prius now. My neighbor, whom I respect immensely, has bought several cars at Molle and throughly commends the service department as well; I have had no experience there, and hope not to make their acquaintance soon or get on a first name basis due to frequency of contact. Nonetheless, it is good to know that service personnel and quality/reliability are reliable, as I bought extended warranties on which I would expect good work. Overall my impression of Molle Toyota is very good, indeed, at this 2-week mark in my Toyota Prius ownership.
juliannegross
22 de nov. de 2010
I give Molle Toyota an excellent rating in every area and I can say that I thoroughly enjoyed working with them in purchasing a new vehicle. They were very down-to-earth and caring in my situation, and their honesty was very evident. I had time to consider what I wanted and they were very patient with me and not pressuring, like other places. It also didn't feel like we were working with salesmen but more that they were just friends. Also, they gave us an incredible deal that doesn't even compare to the other Toyota places we were looking at. I highly recommend Molle Toyota and can assure you that you will have a satisfying experience.
ctdanley
18 de nov. de 2010
I highly recommend Molle Toyota. The total experience was enjoyable, from the moment we walked onto the lot, took the test drive, chose our vehicle (large selection!!) all the way through financing and new vehicle delivery.Molle is home of the "No pressure, haggle and stress free new car purchase". GREAT EXPERIENCE!I should also note: I have had the pleasure of purchasing three vehicles from Molle since February 2010 (Wife, Mother-In-Law and Self). Each experience has been very enjoyable and stress free!
jessrice
12 de nov. de 2010
The entire experience was painless. Everyone that helped from the woman who helped me sync up my phone to the sales person to the finance manager to the gentlemen who took me for a test drive were professional, friendly and a pleasure to work with. Thank you!!
chadjump
3 de nov. de 2010
I have previously been in the business working myself for Toyota in Louisiana and recently moved to MO.. I wish every Toyota dealer was like this one but unfortunately they are not. I have been in many in my life, but the product knowledge and all services was great. My wife and I's expectations was surpassed. Trading process was great, saleperson was great, sales manager was wonderful and most importantly my wife couldn't be happier. She looks forward to doing her service work there as well.
lizcohen627
26 de oct. de 2010
Matt was great to work with. It was my first time buying a car and he explained everything in terms that I could understand. He also was able to give me a GREAT price! He sat in the car and explained where everything was and how it worked and made sure I completely understood before I drove off the lot. I would definitely recommend Matt to my friends who are looking to buy a car. Thanks Matt!
martinweber
14 de oct. de 2010
To: Jason McAfee, sales managementThis is to offer my accolades and gratitude for one of your sales representatives, Joe Stevenson, whom I met through the Costco auto purchase program. I think he is a prime example of why your agency is so highly rated among other dealerships in the nation.Specifically, I honor Joe for his wisdom and honesty in helping me explore options, and his diligence in negotiating with management to get me the best possible deal. Plus he is just a nice guy whose cheerfulness brightened my day. I am so impressed with Joe that I attempted privately to offer him a gratuity of $50, which he refused to accept for the sake of upholding the integrity of your sales process. And he turned down my gratuity tactfully so as not to offend me!All that impressed me even more about Joe. I told him that, as far as Im concerned, his sales work is a ministry for God, even as I have had my own ministry as a police chaplain and now as an advocate for victims of abuse.All told, Joe is an unusual man in every way. I will do everything I can to refer to him my friends needing cars who live in the KC region and beyond. Grace and peace,Martin Weber, DMinLincoln, NE
Yukon243
7 de oct. de 2010
Very typical experience with auto dealer. I believe I came away with a good price, but do not really know. Salesman used normal tactics, was friendly. Only negative issue I had is that I had to walk away to get them to lower the price.
MaryHowerton
4 de oct. de 2010
We purchased a 2010 Toyota Venza on September 22, 2010. We had been looking for a new vehicle for the last 18 months. One of the reasons we did not purchase a car sooner was because we were not happy with any of the dealerships that we had visited. They were either to pushy, unwilling to negotiate, or not attentive.I located Molle Toyota on the internet. I was immediately impressed with their prices. We decided to visit the dealership and we were even more pleasantly surprised. Rick McPherson was not pushy, just friendly. He willingly road with us as we test drove three different vehicles for nearly 2 hours! But even better, Molle Toyota was willing to negotiate! Once we determined a price with Scott Jenkins, they quickly took our chosen vehicle in for detailing and to gas up the tank. (I seriously doubt if too many dealerships give you a full tank of gas with purchase!)While we waited for our new car, Rick McPherson, setup our first service visit and introduced us to our mechanic. Once the car was ready, Rick setup our bluetooth phone and give us instructions on how to use the navigation system. And since then, we have gotten calls from Molle Toyota just to see if we are still happy and to tell us that the title information was being mailed. There is no doubt in my mind that if I have any questions I can call Rick for assistance at anytime.In a nutshell, we had the best experience we have ever had purchasing a car and will recommend Molle Toyota to all of our friends. When we are ready to purchase our next vehicle, Molle Toyota will be our first destination!
bbertke
28 de sep. de 2010
Our experience was so refreshing. We weren't hounded by sales people, but they were attentive when we had questions. On our first visit we told the salesman that we were just looking today and he was ok with that. He didn't try to go ahead and push a sale. When we came back to buy our car it didn't take hours to come up with a deal that worked for both of us. Again, so refreshing. I would highly recommend Molle Toyota for a great car buying experience.
mbingler
28 de sep. de 2010
I had done research regarding ecpected cost (USAA auto circle) and the dealer was able to meet my expectations. They also arranged for the specific model and color that I wanted to be delivered to their dealership which is located most conveniently for follow up appts and service. Overall great experience. Rick McPherson was very friendly and easy to work with.
ghageman
26 de sep. de 2010
From the first time we stopped for an inquiry Paul Riggin was very helpful. We found the truck we wanted and within two dasys it was in our garage. Everyone was very helpful, accomading and friendly. Overall the full experience was uncomplicated and efficient and friendly.
Robert Bird
25 de sep. de 2010
Rick McPherson is friendly(not overbearing or pushy),knowledgeable about the cars he sells, and tries to make the buying experience pleasant. We had to kid him about the fact that there was no real dickering over the price. When we went back to get the car, Rick was concerned about saving us time while we were there and took us to J. R. rather than have us wait. We had a pleasant experience buying a car from Rick and also found J. R. to be both helpful and pleasant, which speaks well of the personnel hired by the dealership.We also purchased another new car from the dealership in the past and have had excellent service on that car and have been pleased with that car.
rmeers80
24 de sep. de 2010
I had a nightmare of an experience dealing with Jay Wolfe. Aaron Lautt listened and had me come right in for service. The price was much lower than Jay Wolfe and the customer service was off the charts amazing! Best Toyota experience ever! Thank you!
Rav 4 driver
23 de sep. de 2010
After exploring all my options at a number of different dealerships in the KC area, I chose to do business with Molle Toyota because of the people, the selection and the price. Mary was great to work with because she knows her products and services inside and out, plus she's attentive, patient and a genuinely nice person.
knddr
23 de sep. de 2010
I purchased 4 of 6 Toyotas from Molle. Molle's sales and service is great. I will defenitely consider them as my first choice to visit in the future. I made approx. 90% of the purchase deal over the phone (with Scott Jenkins and Steve Hennecke) ... completed the deal the same day ... both were outstanding to work with .... I would recommend them to others. J.R. in finance also did a great job. The entire staff is very friendly and knowlagble. The service department is also great ... dependable & timely repaairs, great hours, knowlable staff, and great shuttle service.Overall I was very pleased with the entire process.
rdm0818
23 de sep. de 2010
so so experience....some aspects were OK (auto purchased was detailed nicely) but generally not impressed due to:1) logistics .....two buildings in place; one for used car and other for credit/closing....not within walking distance....cumbersome2) Not only did I NOT get a decent deal, the explanations as to why negotiations were ending were insulting, patronizing at best (by insulting I mean there wasn't much intelligence behind them such as "well due to the rough economy, our dealership cnnot offer better deals. What >??????? Isn;t the consumer (me) also going throught the same rough economy???? Also only filling gas tank with $20 of fuel was not appreciated and comes across as unnecessarily cheap. 3) salesperson was not educated in the car he sold us (I basically did all the research on cars.com so I had the car picked out in advance) He offered very little if any help with the specifics of the car. His answer to my questions was mostly "check the owner's manual". Unacceptable4) Financing associate was good. No problems. I forget his name
bmurphy950
23 de sep. de 2010
From the time we walked in the door after leaving another dealership because of poor customer service we were treated with respect and professionism. Ron LaHue was a treat to work with, didn't try to oversell us but respected our views. Thank You Team
max singer
22 de sep. de 2010
I have visted other Toyota dealerships and I always return to Molle. Rick McPherson is typical of my experiences at Molle. Low key sales approach, price is all inclusive, and truthful answers and statements. RAV4 is my third MOLLE new car purchase.
ni308073
21 de sep. de 2010
I was referred to Molle Toyota by a friend that works a Molle Chevrolet. He referred me to Roger, who was extremely helpful in finding me everything I wanted in my new Camry. When I showed up to Molle Toyota to purchase the Camry that Roger had found, the staff was extremely helpful to get the process going as quick as possible. I am overly satisfied with my new Camry and how I was treated at Molle Toyota. I definately will be telling friends and family about my wonderful experience with Molle Toyota, and will be purchasing my next car from them.
rbruna
15 de sep. de 2010
In first dealing with Scott on the phone, he was very helpful and we were able to complete the entire transaction on the phone. I had in my mind a monthly payment I could handle for this lease and we agreed on it with out any hassles. Scott was very helpful in setting up the whole process and when we got to the dealership Amanda handled all the paperwork in a very timely and friendly manner. All in all, it was the most pleasant experience ever in car dealing. Thanks for your great people.
twadle01
14 de sep. de 2010
The entire sales process was very concise and easy to manage. Joe did a great job of explaining the features and functionality of the Corolla LE and the price negotiation was simple and hassle free. The evaluation process of my trade-in was also relatively short and the pricing was fair. Also, the time involved to complete the necessary paperwork was reasonable and easy to understand. I would definitely recommend Molle Toyota to anyone we know looking for a new or used vehicle.
mglaser
14 de sep. de 2010
My wife and I found this dealership through a partnership they have with a warehouse membership club. After contacting the club's 800 number and given the dealer information, Scott called us from the dealership within one hour.We already had a model in mind, so Scott emailed us a sample of the info on both a plain and limited model. Then Scott got us an inventory of models for outside and inside colors.By the next day, we had eliminated the other dealer and had decided to work with Scott only. We moved onto financing and concentrating on the limited model color choices and features. The third day, we had the car selected and the dealership matched my local bank financing offer. We then started to work with Anthony. A depoist was made over the phone to secure our vehicle of choice and I emailed proof of insurance and binder.All went very well long distance by email and phone.There were no surprises when we went to the dealership to pick up the vehicle the next afternoon. Every employee we met directed us where to go, offered us water and gave us directions to our next designation.We have already told severval people how good the experience was.Mike and Joyce
norshir
14 de sep. de 2010
This is the 4th Toyota we have purchased through Mary Witt. She explains the characteristics of each vehicle and understands what would be best for our needs. She is friendly yet maintains a professional attitude, discusses pricing without high pressure, and works with us to get the best deal for us and fairly for Toyota. When we had decided upon a vehicle, she went through all the operational requirements, even programming the Blue Tooth and Cirrus. She also phones in follow up to answer any questions we may have. We consider her honest, and appreciate her integrity.
ktm3ten
12 de sep. de 2010
Best experience I've ever had buying a car. Felt like I got a good deal and didn't have to play games or listen to "best offer of the century" kind of tactics. Got a good car at a fair price from knowledgeable people who do business in a professional manner. I drove over 3 hours to come to this dealership after searching through Saint Louis, Springfield, NW Arkansas, and Tulsa. These guys made the deal work and were a pleasure to deal with. I will buy again from them.
brbertram
10 de sep. de 2010
This is second car we have purchased from Molle and we came back solely because of Matt Wantland, as he made the first purchased a positive experience.
lehervert
10 de sep. de 2010
I really appreciate the service department at Molle. I needed an oil and filter change for my 2009 Venza and have a hectic schedule at work. As a result, I set and changed the appointment 3 times. Every time I called to change I received great service and friendliness and a "no problem" attitude. In addition, Nick made sure I used the best coupon to maximize my savings on the work performed.
monicawatrous
7 de sep. de 2010
My dad and I came to Molle Toyota to buy a new car for me -- my very first new car purchased from a dealership. The first two people who greeted us failed to acknowledge me. Rather, they only addressed my dad, clearly the person with the checkbook. They appeared to be unaware of my presence, even after my dad pointed out that I was the reason for our visit. When Ray met with us in the lot, he immediately greeted me with warmth and respect. I knew right away that I was in good hands, and that I would be treated well -- not as an invisible person next to a walking dollar sign, as my earlier experience would suggest.Ray was so patient and thorough while we looked at a couple different models. After I test-drove and decided to buy a Yaris, he was very accommodating to my needs, especially when I decided halfway through the paperwork that I wanted that model in a different color. He never expressed any sort of exasperation or hesitance to find a blue Yaris in the showroom, even though I imagine my sudden change of heart must have created an inconvenience. He was so pleasant to work with, as well as extremely knowledgeable about Toyota cars. Ray made my first car-buying experience tremendously positive. I wouldn't hesitate to recommend Ray to any of my friends who are interested in buying a car.
car4rick
1 de sep. de 2010
Scott and Ray are great guys to deal with. I also like Shawn Wissenbach. Customer service was rated a 4 - had to wait at times, but all other scores were fives. I am a repeat customer at Molle. Your reps do a good job of giving a fair price up front and not low balling the customer.Rick Bever
rm
31 de ago. de 2010
Great experience with no pressure. I got the best deal compared to all the other dealerships in the Kansas City area. Very friendly and courteous staff from start to finish. I plan to buy my next vehicle from Molle because of the care they gave to me.
dpeter
30 de ago. de 2010
Scott and Keith are both very personable and I felt I could trust them. They listened to me when I told them what it was I was looking for and they did a good job of staying within my price range and didn't try to oversell me on something that I couldn't afford. They made the whole experience pleasurable and I enjoyed meeting them and working with them. I went there looking to buy a Toyota because I'm pretty much sold on Toyota, Lexus and also Honda and Acura having had all they cars except Acuras. But there was a slightly used BMW that I really liked I got that one and really like it. It very well may not be quite as dependable as the Toyota's or Honda's but its fun to drive. And right now I kind of need something that is fun. Thanks a lot.Don Peter
gfrankc
30 de ago. de 2010
Actually had arrived for service for another Molle purchased vehicle but was interested in exploring a new Camry purchase. Ron LaHue presented himself in a professional manner and I explained what I was after and the approximate price range. Ron made an offer on behalf of Molle and I expressed no interest at that price.I seated myself while waiting for my vehicle to be serviced. Later Ron reapproached me with the Sales Manager and revisited pricing. Again I presented an acceptable price range. Molle made an offer, I countered and Molle accepted.I was pleased with the negotiating process, the price reached and services in general.Both my son and son-in-law are Molle customers, in addition to myself, so Molle must be doing something right!Frank Cockrell
masterjedi
24 de ago. de 2010
It was so easy and such a pleasant experience. I called Scott on the phone told him what I was looking for and he told me what he had available. The only thing I had to do was pick a color and then come take delivery. When I arrived at Molle Toyota, Scott had everything ready (as promised) which included detail of the car, filled with gas, paperwork was ready to go, it was just that simple. Hands down, the best car buying experience I have ever had!Sincerely,Michael P. Snyder
Margrit
24 de ago. de 2010
We had a great sales experience. The personal was pleasant and not pushy. The price was reasonable. Arlie went above and beyond, as I left some items in our old car and he delivered them to our home. We are looking forward to enjoying many years in our new car.
DaStuph
23 de ago. de 2010
This was from start to finish one of the best car buying experiences I've had. So much different than what I'm used to dealing with while buying a car. I'd researched the vehicle I was looking for ahead of time so I had a great idea of its value and expected condition for a used automobile. I also had what I thought was a realistic expectation for the value of my trade and was prepared to argue for it. Thankfully, it was an entirely smooth transaction with no haggling or sales pitch pressure. If more salesmen treated their clients as well as Amanda Flynn treated us car dealers would have a much better reputation. Amanda was very personable and made us feel very comfortable throughout the experience. If you're looking to buy from Molle Toyota I highly recommend you request Amanda.I was also very appreciative of the fact that the vehicles 120k maintenance had been completed along with a few other issues that needed addressed before being sold. That maintenance alone would've been a $1500 plus tab I would've had to pick up on my own. Makes me feel much better about buying an SUV with that many miles and raises my opinion of a dealership willing to make sure they're putting the best vehicle they can on the lot. The fact that they'd handle the sale of an older vehicle this well makes me believe the new car buying experience would be just as positive.
mrobbins
23 de ago. de 2010
My only issue with Pete is that he informed me that the 4-Runner I bought had something similar to all wheel drive and that the 4 - D on the shift console was one gear (not two, which I found out after I read the owner's manual). Because if the mis-information, I got some pretty bad gas milage for the first few days I had it.
randyswin1
21 de ago. de 2010
Everyone that I worked and associated with the purchase of my new Toyota Avalon Limited was GREAT. This was my second new car purchase in the last few months. They were were knowledgeable and informative, they were very helpful and quick in finding the exact color and options in my avalon that i was wanting. They were not pushy and constantly calling like other dealers that I have talked to in the past which made my decision to buy from Molle Toyota that much easier and of course they gave me a great deal.
caseyel
17 de ago. de 2010
Scott Jenkins was by far the deal breaker for this car. He was extremely helpful, friendly and very knowledgable about the car. He made my experience a great one!Matt was a little less knowledgeable and had difficult answering questions but was helpful in some areas.
jrdennis45
10 de ago. de 2010
Chris did a great job taking care of me, especially since the first time I actually met him was to pick up my car. He did everything he could to help me get the car I wanted at the price I told him I could afford.It was nice to show up and actually get what I was expecting.We have had a few minor problems with the vehicle before leaving the lot, none of which were the sales teams fault, but that added stress to the sale since I do not live in KC. That stress was the only thing that caused this not to be a "Great" experience.
KCRoy
6 de ago. de 2010
Both Scott and Matt were friendly and easy to work with. I was able to complete the majority of the process online, which was a life saver for me. Once I came in to sign the paperwork, everyone I met with went out of their way to be friendly and helpful. I would definetely look here when shopping for another car, and will pass on that news to my friends and family.
mj86368
31 de jul. de 2010
I found Rick McPherson to be extremely knowledgable, very friendly and thoroughly professional in the dealings that I had with him. He clearly talked me through the options open to me, and really took the time to understand my situation. Being from overseas, he also had to go above and beyond to make the lease go through in the seamless way that it did. As a result of my interaction with Rick and the quality of the cars supplied I would gladly recommend Toyota.
m_j_billings
29 de jul. de 2010
Initially sent internet request in to Scott. He was very responsive without being pushy. When I came in, met with Ray on a Tacoma. He was very knowledgeable about Toyotas and the competition. I had stopped by the neighboring Nissan dealer and their staff was abysmal. Ultimately decided against the Tacoma, disappointed in the gas mileag but decided to purchase a Prius. We already own one so we knew about the features and quality but Molle helped us make it an easy transaction on price, financing, and purchase.
pmcsum
29 de jul. de 2010
First Scott responded to my internet price request and went all out to make me feel I received the best deal I could. He considered my offers and responded to each with a fair and reasoned approach. He beat every other price I received and then some.Anthony walked me through the purchase process and introduced me to the features and functions of the vehicle through a clear and concise approach before releasing me on my way.Every Molle employee that I dealt with that day was polite, friendly, helpful and knowledgeable about their products which has not been the norm in my vehicle search. Quality product, customer focused sales staff and good prices are what I was looking for and found at Molle Toyota.
ks4935
26 de jul. de 2010
This is my 15th car and my 11th new car. By far this has been the best car buying experience I have had. There was no going back and forth on pricing. I got blue book value for my car. I didn't have to wait too long for it to be ready to drive home.
theporscheguy
26 de jul. de 2010
Dear Molle Toyota,I would like to thank your entire staff for the professional manner of my recent purchase. The staff provided a quick response to any question that I presented and made the entire process of purchasing my new Toyota a very pleasant one. From the very first phone call I placed to Molle Toyota, I sensed that everyone was putting their best foot forward to accommodate my needs. I would certainly recommend Molle Toyota to any perspective buyer and ask that you give Molle an opportunity to earn your business.
shoaib
21 de jul. de 2010
good dealership no surprises good people to deal with was very prompt to get back to me and tried to earn my business , would recommend to family and friends.now will see how they are service wise when i take my car for service .The sales person i dealt with wanted my business.
strick39
19 de jul. de 2010
I came in to view the 2003 Altima. I already had a 1998 Altima so I was assured of the quality of the car. After the test drive, I loved the car and Scott Jenkins made the deal happen in a flash. From the time I walked in on the lot to the time I left with my keys was about an hour, which made the experience even more enjoyable.
James Moes
19 de jul. de 2010
Scott was awesome to work with because he returned phone calls, gave me great options between either leasing or purchasing a new Tundra. In addition, he was very fair in terms of price and helped me stay within my budget When it came time to take care of the paperwork, Vince was wonderful, detailed and answered all of the questions I had. He did not rush me through the process, which was nice and comfortable. David did a nice job explaining all the cool features of the 2010 Tundra.Overall, this experience was great and I have purchased five cars from this dealership and from Scott Jenkins. I like that I can also text Scott to get answers about simple questions. Scott went above and beyond my expectations. If you are looking for a new car and would like a pleasant buying experience that is not stressful and aggressive, check out Molle Toyota. They are very fair on price and will do what they can to make sure you leave happy.
xyz794ws
19 de jul. de 2010
I had called the dealership about a certain vehicle and was suprised when I arrived to find the vehicle waiting right out front for me to look at. Everyone I dealt with was friendly, professional and knowledgeable about Toyota vehicles, ready to answer any questions I had. Buying a vehicle at Molle toyota was a straightforward and pleasant shopping experience.
eedwards500
15 de jul. de 2010
As soon as we showed up, Don was there to great us. He was extremely polite and curtious. He seemed very willing to help us and to do whatever he could to get us into the truck we wanted and for the price we wanted as well. The next time we saw him in person, he remembered our names and even our son's. I found that very personable and was impressed. Any time that we needed to speak to Don on the phone, he was always there to answer or called back within 2 mins of us leaving the message. When we met David, he already knew all our names and everything about where we were at with the deal and we did not have to try and explain anything else to him about what was going on. David sat with us while we waited to sign all the papers, explained all the features of the truck, where we could find things in the owners manuals etc.. He also assisted us with setting up our first oil change appointment. He offered to assist us with any issues that may arise after we took the truck home. We were very impressed with the service that we received from Don and David. We have already recommended Molle Toyota, Don and David to a few of our friends that are interested in buying a new car or truck.
katiewirt
15 de jul. de 2010
I own a 1998 Toyota Rav 4 with approximately 145,000 miles. I have taken it exclusively to Molle for service for the past 12 years, despite some questionable experiences. I have finally reached a point where I will no longer be bringing my car to Molle for service.1. Several years ago my Check Engine light kept coming on. I brought it in, had to rent a car for the day. I was told I hadn't tightened the gas cap. I insisted that wasn't the problem (I knew I'd been tightening the cap) and asked that you please do whatever else you needed to do to fix the problem while it was in because I had incurred the expense for a rental car. You did not. I spent $80 that day to have you tell me to tighten a gas cap that I had already been tightening. Sure enough, the next day the light came back on and I had to take it back to you. It was some sensor that needed to be replaced. I feel you cheated me out of $80 on that deal.2. A few years after that I had purchased new floor mats from Costco, and I noticed the mat under the driver's seat made it difficult to push the clutch all the way to the floor. Next time I had my car in for an oil change, one of your employees in service told me I needed a new clutch. I told him I thought it was just the floor mat. He laughed at me (like I'm a silly female) and said no, you need a new clutch. At that time he gave me a cost estimate (which was well over $1,000) and promised me a free loaner car when I dropped my car off for the new clutch. When the time came for my appointment, there was no free loaner car for me. And when the guy hopped in my car to drive it around to the bay, he couldn't get it started because he couldn't get the clutch all the way to the floor. I told him that's why I had it in, that your guy told me I needed a new clutch. He pulled the mat out of the car and said, "It's fixed!" Needless to say, I DID NOT get a new clutch that day and the clutch has been fine ever since.3. The most recent time I got my oil changed, I was told by your employee that the threads on the plug to my oil pan were stripped and that I needed a new oil pan. However, she also told me there was something they might be able to do, something about drilling it out for a new plug so that I wouldn't have to get a new pan. When the time came last week for me to schedule my next oil change, I called your service department and asked about the easier fix your employee had told me about. It took me three phone calls to find out that the only remedy your service department knew about for my car was a new oil pan to the tune of $505. Which, by the way, Molle Toyota is THE ONLY place I've had my oil changed and I know the stripped threads are a result of putting too much torque on the plug. I feel this is your fault in the first place. In the meantime, though, I contacted another mechanic I have work on a classic car that I own. I took my Rav in to him yesterday. He installed a new drain in the oil pan, and the repair cost me $82.I thought I was doing a good thing all these years by taking my Toyota to a dealership for service. I want to get as much mileage out of my car as possible, but this isn't worth it. You have a record which shows I have been a loyal customer of your service department, despite my past questionable experiences. However, I've finally reached the point where I do not trust anything anyone in your service department tells me. I have no record of the employees I spoke with and, as far as I'm concerned, that doesn't matter. There have been enough incidents that this is not a problem with a single employee. I'm convinced this is just how Molle service does business. From here on out, I will be taking my service business elsewhere. When I get ready to buy a new car, I'll be doing that at a different dealership as well.
CoreyCarpenter
8 de jul. de 2010
Nathan did a great job throughout the sale. He had the truck ready when I got there for me to drive and was able to answer all of my questions about the vehicle. The buying process went very quickly and smoothly which I was appreciative of given that I had my 5 year old accompanying me. Overall the process was very good and I would recommend the dealership to others.
clehr
6 de jul. de 2010
Molle Toyota staff made the car purchasing experience very easy and fun. When they say they are committed to customer service, they mean it. I would recommend them to anyone. I used the Costco Car Purchase program which represented a savings off the invoice price. There was no hastle factor at all. I purchased the prepaid service beyond the first 25,000 miles and trust that the service department will be as committed to customer satisfaction as the sales department was. This is the second car I have purchased from Molle. I am a customer for life!
kharen
6 de jul. de 2010
I just purchased my third car from Mary. She is always great to work with - friendly, helpful, efficient and she makes the whole experience of purchasing a car pleasurable. I feel I get a fair deal and obviously enjoyed the car and the service and support I receive.
skalivoda
6 de jul. de 2010
Working with Shawn was good. He was honest about previous fender damage they dedected in paint shade difference. Negotiation on price was quickly done. I do wish more prep had been done on the car, i.e. making sure new air filter and cabin filter were installed. Shawn was helpful in explaining the controls and answering questions I had.Scott Kalivoda
wags
6 de jul. de 2010
Great experience! I did not experience any hassles which can traditionally be associated with car sales. Most of my experience was completed via email or over the phone. When I did come into the store I was treated very well and everything was handled quickly and efficiently.
derekshoare
6 de jul. de 2010
I was extremely happy with my experience purchasing from this dealeraship.The very first visit they gave me a tremendous price and even when I said i needed to do my due diligence and compare toyota dealerships they encouraged me to do this.As soon as committed to purchase the new car the paperwork was dealt with quickly alonmg with the financing.On the day we picked the car up the sales representative was incredible. The car was for my 20 year old son and Steve Hennecke took a lot of tiem to make both of us feel comfortabel with our new vehicle.I was extremely impressed with the whoel process from start to finish nad would recommend anybody that wants a great deal and not a lot of haggling this dealership would be a great starting point.Derek Shoare
Charles F. Arnold
3 de jul. de 2010
Matt was a wonderful salesman that answered all my questions about the car. I took a test drive and it fit my needs. After I bought the car Matt explained all the features of the car to me, he put on the license plate and drove me up to the other showroom for the paperwork. This was the best experience I have ever had purchasing a car in 60 years. Chuck Arnold
dstrahm
3 de jul. de 2010
Rick was by far the most positive, helpful, knowledgeable car salesman I have ever worked with. He was patient and worked with me to get the car and price for me. The thing that stood out was he got to know "me" and "heard" what I needed for my particular situation in life. Great work and thanks for making this the best experience I've ever had buying a car!
hesrig
1 de jul. de 2010
I had good dealings with Scott and Chris, and the financial person. Chris explained all the paperwork involved, and showed me how to operate the controls of the car. Everyone on the sales floor was friendly. I definitely would recommend this dealthership to my friends.
lcg8s
1 de jul. de 2010
I receive excellent customer service from all the staff at Molle's. David and Don were great to work with in getting just the right Truck I wanted and at a price I that was reasonable and fair. I will return to this dealership the next time I purchase a vehicle, which will be sometime during the next 3 to 4 months.
marlenewatts
1 de jul. de 2010
We felt that Gene at Molle Toyota gave us all the information we needed to make an informed decision when we bought our Prius. We test drove 3 different cars before deciding. He brought all 3 deals to the table and we chose what worked best for us. No high pressure sales which for us was key. Paperwork very quick and simple to complete making the purchase easy. I highly recommend Gene and Molle Toyota.
lonpat
30 de jun. de 2010
Scott worked the internet details / pricing and Rick performed the test drive. It helps to have a more senior and experienced individual in Rick who was most helpful. We had researched and driven the Honda Insight the evening before. The Prius was by far the better quality car with the most refined driving experience. Did I mention we drove the Prius in the POURING RAIN. We did the deal that evening.
tkhess
30 de jun. de 2010
Rick listened to what we were looking for and then we went from there. He answered all our questions professionally an was very pleasant to work with. There was no pressure to add thing to the package. He gave us the information and then we made our decision. We were very pleased with our experience.
vquiason
28 de jun. de 2010
Anna and Steve were very professional, fair and accomodating. Steve was very knowledgeable about the car line. He helped me decide about which new car to purchase without any pressure and ultimately allowed me to make my own decision. I was considering the Prius, Highlander, Highlander Hybrid and the Venza. This is the 5th vehicle I have bought from Molle. I will continue to make my new car purchases from them.
Gary McCauley
24 de jun. de 2010
Recently we purchased a 2006 Tacoma from Molle Toyota.Pete Christenson made this trade and purchase a pleasant experience, the best of our experience of buying a car.He was on his toes and looking for the exact truck we wanted.He found it,we drove it for a tes6t drive,& we bought it.Pete made special effort to fu;lfill our requests.We are extremely satisfied with our experience with Pete and Molle Toyota.
cpope
24 de jun. de 2010
David and the rest of the Molle Toyota crew was excellent. There was no hassle or aggravation to the entire process. The time spent waiting for the finance was a bit long, but no problems. David really knows his business and though he had other customers, he managed everything quite well. His explanation of the cars exterior/interior was very well done. He set up my blue tooth as well.This is the third Toyota vehicle we've bought and expect another great relationship with Toyota.Thanks for the hard work.Christi Pope
sharma12114
24 de jun. de 2010
Scott promptly provided enough information over e-mail even before we walked in the show room. The conversations were to the point and contained the right information with no pressure selling. Chris was very patient and thorough in going through the manuals etc. and arranging the blue tooth phone set up etc. This was an unexpected service from the dealership and very impressive.
PROBY
20 de jun. de 2010
I received excellent service and follow up. The entire staff was very courteous and concerned about making sure all my requests were met.I had a great experience and I love my 2010 Toyota Camry! I would recommend this dealer to everyone interested in purchasing a Toyota.
Albyiii
19 de jun. de 2010
James Grubb was very knowledgeable and quit to respond to my needs. He sold me on the car with test drives and answering any questions I had. Negotiating the deal was very business like, And was expedient. I appreciate the Molle Experience. Jim Albertson
Angus99
17 de jun. de 2010
Excellent experience in all respects; Rick is extremely well informed, works hard to match a vehicle to your needs and price range. Was treated throughout with courtesy, by Rick and all the team at Molle. Highly recommended and would send a friend there with full confidence in their treatment.
lmm423
17 de jun. de 2010
Everyone was very friendly and helpful. The saleman was patient and spent a lot of time with me finding the vehicle that I wanted and that was right for me. He also worked up the numbers on multiple vehicles so I could decide what I could afford and decide. I was able to fill everything out and leave with my new car the same day I came in. Overall it was a good experience and the salesman really worked with me to get me the car I wanted at the price I was looking for.
schoeppner
15 de jun. de 2010
Absolutely perfect experience! We truly cannot say enough about how much not only appreciated but ENJOYED our car-buying experience at Molle Toyota. Mary was superb in every way and Dan did an excellent job. They were both exceedingly knowledgeable and went beyond to help us. No one was pushy or even acted too busy to answer our myriad of questions. We love our Sienna and we will be back to Molle Toyota!
jawarren
14 de jun. de 2010
Our experience with Molle Toyota was fantastic. Bobby Roberts is a Salesman I would want on my team. His follow thru and knowledge were great. We called early one morning to talk to a salesman and he was the only one around. It was before the start of a normal business day. Thus, he got our business.
jrharm08
14 de jun. de 2010
My experience with Molle Toyota was nothing short of exceptional. All of the staff that I worked with and met went above and beyond the call of their responsibilities to ensure that I was getting the car I wanted at the best possible price. Molle Toyota had the car that I was interested in purchasing in exceptional shape, and all of the sales and business staff were a pleasure to work with. I would recommend Molle Toyota as well as any other Molle dealership to anyone looking to purchase a new or used vehicle, and I will be purchasing all of my vehicles in the future from the Molle team.
ssgreen
13 de jun. de 2010
Purchase experience-- very pleased with attention and service provided by Gene, Sales Manager and Finance Manager. Gene was attentive to our needs and thorough on sale and pre-delivery/post-delivery details and was there to personally meet me at pick up and on first service visit.Service after sale-- New buyers/owners worshop was a good event-- timely and good topic coverage. I have had the car in for regular maintenance and one unscheduled repair when I damaged a mirror. In all cases work has been done according to time estimates and competely done.
ddkrodgers
12 de jun. de 2010
I had been shopping around for a new car. I needed a car...yesterday! I had relocated to the Virgin Islands in December 2009 and sold my car. Things didn't work out and I had to come back to this area. I was able to get a job and now I needed a car to get to work on Monday. I shopped online at Molle and found a car within my price range that I liked. I sent an email about the car's availability and price and I got a response right away. Next, I completed an application for financing online. I was concerned because I have had credit problems in the past but I was honest and told Scott Jenkins this. I completed the application about 10:00 a.m and by 1:30 pm I was told that I was approved for the car. Molle sent someone to pick me up and take me to my bank and bring me in to pick up the car. After all, I didn't have a car to get anywhere. The car is in my drive way and it is a beautiful thing! I still can't believe everything went to smoothly and it is still almost like I am dreaming. Needless to say, I am a happy customer.Diana
garyeiko
12 de jun. de 2010
Steve was absolutely great. He was very knowledgeable and had a wonderful personality. This was my daughters first car and the entire experience was great. I would recommend Steve and Molle to anyone.Also the I liked the idea of meeting the service manager and it was great to have a person spend time in the car with my daughter going over the various features.
Judy and Larry
9 de jun. de 2010
We cannot say enough good things about our salesman Ray Kolman. We were interested in looking at Highlanders and Rav 4s and he was very knowledgeable on both types of SUVs -- the similarities and differences. We didn't feel any "high sales pressure" from Ray. He seems like a genuinely nice person which is important to us in making any kind of purchase. We met with him and test drove several cars first on Thursday night and then made an appointment and came back on Saturday morning after having the chance to talk at home about what we really wanted. Ray got really busy, and so we worked with the sales manager Don, too, to come to an agreement on the deal. We picked the Highlander up on the following Tuesday -- and Ray was ready for us and moved us through the purchase process with ease. He was also waiting for me today when I brought the car in to have side moulding and mud flaps put on. The dealership seems very organized and the people who work there communicate well!
blues_shoe
8 de jun. de 2010
I had a wonderful experience at Molle Toyota. My salesman was straight forward and on top of the information about my car. He responded quickly to phone calls and answered all of my questions. I would definitely recommend this dealership to others looking to buy a new car.
randyswin1
8 de jun. de 2010
My new car experience with Scott and Chris was great. Scott was very helpful on the phone he gave me great pricing on the car I was looking for and help me with any additions I wanted on the car. When I arrived later in the day the car was ready. Chris met me at the door was very friendly he introduced me to Scott we went out and looked a the car and it was exactly what we wanted. Chris went over throughly what was next we got the paper signed which was also ready for us when we got there. Chris went over somethings on the car and we was back on the road in less than hour. My experience with Scott, Chris and whole Molle team was GREAT. I will be sure tell my friends about my new car experience with Molle and I will definitely do business with Molle in the future.
pelliottiv
4 de jun. de 2010
We purchased a new RAV-4 through Costco's Auto Program which connected us with Molle Toyota Scion. We financed the purchase through Toyota. Everything went very smoothly. All the employees at Molle were friendly, knowledgable and inspired confidence. Anthony and Joe handled the paperwork very efficiently and answered questions promptly. Scott did a very good job keeping things coordinated from the beginning. We are very pleased and look forward to continuing to work with Molle employees as they help us take care of our new car. Janet and Peter Elliott
Kcorral
4 de jun. de 2010
My experience with Molle Toyota and the staff was incredible! Ron Lahue and Scott Jenkins are amazing, both made my experience purchasing my Camry and Tundra easy and pressure free. They are not only knowledgable about the products they sell but friendly, courteous and go the extra mile. I would and have recommend them to friends! Keep up the good work!! Kathi Corral, ARNP, FNP-BC
jmcannon
3 de jun. de 2010
Sales staff were obliging without being pushy. My wife and I felt as though the quoted price for our selection was fair and competitive. Modern technology (cell phones, email) allowed both sides to state expectations and communicate with required clarity.
atarantino
3 de jun. de 2010
Molle Toyota is a family oriented business which has developed a strong position in the Kansas City marketplace. The experience I enjoyed with the Molle personnel from the owner to the front line salesperson, Keith Heedum was exceptional. There was not the condesending attitude or the stereotypical sales person attitude at this dealership. They listened to what I WANTED and not what they wanted to sell to me. I will recommend any member of my family and my friends to visit the people I transacted with. There will always be some items that you may not be happy with at a dealership, but I did not encounter any at Molle Toyota.
BrendaKay
1 de jun. de 2010
My first point of contact with Molle Toyota was on their website. After I had completed building my 'dream' car using their very user friendly site I immediately received a confirmation email. Wow, someone was listening/monitoring! Scott Jenkins then followed up with an email with some cars that fit the criteria I had asked for. When I walked into the dealership and asked for Scott he immediately knew who I was and what I needed. Working also with John and Keith I found just the perfect car, financing was a breeze and I was due to pick up my new car the next day...or so we all thought. The next day I called and stated that I had changed my mind about the color, I now wanted red instead of white. Not a problem for this great team at Molle. The perfect red car was located and could still be ready for pick-up the same day. When I arrived to pick up my car Keith was there to greet me and introduced me to the rest of my Molle 'team'. Jim explained the remaining financing and additional options available. Vickie Beatty introduced me to all of the extras my car has to offer...navigation, Bluetooth, audio, seats.....all the way to the windshield wipers!I am looking forward to a very long relationship with Molle Toyota and all of my new Molle team mates/friends.
Joe Lower
1 de jun. de 2010
High scores in every catagory! My wife and I drove all the way from Des Moines to Kansas City to shop for our new 2010 Rav4, and were not dissapointed. Scott Jenkins was waiting outside for me to park our trade-in and immeadiatly made us feel welcome and relaxed. On our test drive, the sales associate (Bobby) had lots of practical information about the car and easily answered all our questions. On the business end of deal, Scott obviously did all he could to make the process as painless as possible for us (financially as well as emotionally). I will recommend anyone who is looking for a Toyota to visit Molle Toyota in K.C. It's definately worth the drive!Also, being as young as my wife and I are, we often get alot of condesending attitude from car dealers. Maybe they think since we arent 50 years old that we can't afford to buy from them and don't take us seriously. Never once did I get that feeling from Molle Toyota - thanks guys!
ardifidi
19 de may. de 2010
The personal attention that I received and the timely response is very important to meI am 67 today and first purchased a 1964 Chevy Malibu and have puchased every vehicle since then because of their fairness and service policies have stayed a customer since then.
lylevasser
18 de may. de 2010
Steve went to great lengths to make sure I understood what being a member of the Molle family means. He showed me, after hours I might add, the service department and how it worked. He also took the time to go over the owner's manual and key features of my automobile, to make sure I would safely operate it. This greatly impressed me. My relationship with Molle Toyota is off to a great start, thanks to Steve Hennecke.
kjmihulka
18 de may. de 2010
I was very happy with my experience leasing a 2010 Corolla from Tom Cuny at Molle Toyota in Kansas City. I was inpressed with Tom's knowledge of the vehicle and no pressure on me. Buying a car is my least favorite thing to do because of car salesmen. With Tom it was very different. When I went in a male friend was with me and in the past with others dealers they would have talked to the male with me even though the car was for me. With Tom when I told him the car was for me he dealt with me and me alone. I was very impressed with that. I acrtually walked out of a different Toyota dealer the day before I bought from Tom because of that very reason.I would recommend Molle and Tom Cuny to any of my friends who are looking for a Toyota and will return to Molle and hopefully Tom when my lease is up.Thank you.Kathy Mihulka
cdanley
17 de may. de 2010
If there were an option for marks higher than 5 Gene would be deserving without question. Gene made the entire process (from start to finish) pleasant and enjoyable. IF not for his knowledge and dedication this would not have be possible. A++This was our second vehicle within four months from this dealership, and without question we will be back!!!!!
thedixons
13 de may. de 2010
We were originally shopping for a Toyota Sequoia. When we realized it wasn't the right fit for us, Matt suggested the 2011 Sienna which was coming out soon. He contacted us when it was available so that we could take it for a test drive. Matt was great to work with the entire time. He was always straightforward and not pushy about anything. I have worked with salesmen at other dealerships in the past and always got the feeling they were just telling me things they thought I needed/wanted to hear to make the sale. I really felt that Matt wanted us to make the decision that was right for us and wasn't just pushing a sale. I don't know if Molle Toyota realizes how much I appreciate that. I will definitely be back in the future.
ryan.mcqueary
12 de may. de 2010
Having gone through the car buying experience many times in the past with not a lot of positive recollections I am happy to report this visit was different. Even though Molle had many different Sienna's to choose from my wife was very specific with exactly what she wanted so Tony Rubbo custom ordered the exact one she wanted. We were excited to learn that her car arrived before the estimated arrival date and so we went that evening to pick it up. We were not able to arrange child care for our 1 and 5 year olds on such short notice so they came along. When we got there Steve Hennecke saw that we were with children so he offered to do the paperwork in Molle's kid's room. So there we were sitting at the kids table getting everything signed while our children played in the backround. After we signed what we needed to sign my wife was given a full tutorial on all the options of her new car. Soon after this we were on our way. What we thought was going to be a hectic and drawn-out experience ended up being a very easy and quick one. The overall experience from our first visit to our last was very positive so we can honestly say that we would have no reservations in recommending Molle Toyota to our friends and family.
arnie
12 de may. de 2010
This was the first car I purchased from Molle. In the past they couldn't or wouldn't match or beat the other Toyota dealerships; this time they did and it was a pleasant experience working with the staff. They bought my car and gave me a fair price and the process went smoothly.
glegaspi
10 de may. de 2010
There was some body work I wanted done along with 3 scratches. The scratches were taken care of, but the body work doesn't look like it was touched. Everyone was very nice and appreciative and I didn't feel pressured to purchase a car. The incomplete body work is my only complaint.
opcoles
8 de may. de 2010
This is the second Car I have purchased from Molle Toyoyta and I have never been treated so well. The sales staff was friendly and well infromed. They worked with me needs and fit my budget. Even stayed late and finished the deal. Could not ask for a more complete and easy experiance!!!!
rbille
8 de may. de 2010
Bill Marshall checked my car into the shop. He is very efficient, friendly and helpful. I had a question that he researched and found an answer rapidly. He is an asset to your business, is fast and knowlegable. It is a pleasure having him check me in and I like the way he works with me. Ralph Bille
Vicki Kolb
7 de may. de 2010
From the first time we met Tom at the Molle dealership, we felt comfortable that he wasn't going to pressure us into buying a vehichle but was going to listen to our needs and help us make the right decision. We shared with Tom that we were looking at three other makes and his job was to show us why the Sienna would be the right choice for us. Tom was factual but did not over promise. He followed up within a couple of days to see where we were in the process. During subsequent meetings he was on time and gave us the attention we needed.We felt the offer was fair and reached with minimum negotiation. While our Sienna was on order, Tom kept us appraised of the potential delivery date. On the day of delivery he was very thorough in the handover and introduced us to the service team which we would use in the future.Tom called a day or so after the delivery to see if we were still satisfied with our purchase. We will definitely recommend Tom and Molle Toyota to our friends. Thank you Tom for a great experience.
jitheshk
7 de may. de 2010
Sales Representative Bobby Roberts was exceptional. He deserves a promotion !From the time I walked in, to the final paperwork with Dan, it was such a pleasure.I would highly recommend the dealership to anyone who is looking for a new Toyota.thank you,Jithesh
LSchaber
5 de may. de 2010
Gene was very professional, friendly, comprehensive in his knowledge about the vehicles and pricing promotions, and gracious in his demeanor. It was a pleasure to buy a vehicle in this way. We never felt pressured, and we knew we could contact Gene and expect a call back to care for our questions. This was a smooth process and he should be commended for how easy he made it for us.
mmralstin
4 de may. de 2010
Matt Wantland was very helpful. The process of purchasing my vehicle was virtually painless. He was always available immediately if I had a question; the phone service was very prompt in reaching him. I had many questions of which he answered all in a very clear, concise manner. He didn't rush through the process, took the time to hear all I had to say, and never seemed impatient. I learned a lot from the experience.The only complaint I would have is very minor. I was told a week before I came to pick up the car that all I would need to bring was proof of my degree, proof of insurance, and my co-signer. But then the day I came to get the car I was told that I would also need a pay-stub and my W2. Since I live in Lawrence, KS and had to drive to Missouri to Molle Toyota to get the car, it would have been nice to have known that before the day of. I had to scramble around to gather these items, and it was a little irritating and stressful. But, like I said, the rest of the experience was great.My father helped negotiate the price, which I don't think could have been any better, especially with my graduation discount, the administrative fee waved, and the 0% APR.I love this car :) Thank you.
marcia berlau
3 de may. de 2010
I, personally would ALWAYS like a lower price. However, the price was good. Gene worked hard to please us. We also ordered a van for our daughter and her husband.Everyone tried to be very accommodating and helpful.p.s. Loved the basketball goodie.
mtmarple
2 de may. de 2010
Great experienceWe took the car out for a test drive then Chris took the time to show us all the controls and indicators. Chris knew how the different systems worked (even the Bluetooth Cell phone) and how to make them work best. Scott took the time to answer all our questions and made sure we understood the lease agreement. We felt we got a good price without hassle. This is the second time we have bought from Molle and we would probably buy from Molle again.
codyhanavan1
2 de may. de 2010
My wife and I are having a baby boy in a few weeks and had talked about upgrading my truck to something a little bit bigger (Ford F-150 XL Reg. cab) to fit our growing family's needs. I spent the day running around the metro area driving different vehicles and talked to my wife about where a good place to buy a vehicle would be. She knew that I really liked the Toyota Tundra and mentioned that Molle Toyota would be a good place to visit. She has a Toyota Rav-4 and gets it serviced there. I drove over to the dealership and started looking around. David came over a few minutes later and promptly apologized for taking so long to greet me. It was only a few minutes after I had arrived and I was surprised he was apologizing because most of the other dealerships never even made an attempt to come over and talk to me. It just so happens that they had a truck on the lot that fit my criteria so we went for a test drive. I could not believe how well the Tundra's drive. I am used to being thrown around like a rag doll and this thing is like driving a luxury vehicle that costs three times more. I called the wife and told her she had better come take a look at the truck because I was going to go ahead and start the paperwork. They gave me 9k for my old truck and I also qualified for the 0% for 60 months which was definitely a good deal. Overall they gave me a great price for the pickup and were willing to help with anything that I needed. I would definitely buy another vehicle from Molle and probably will here in a few years when its time to upgrade my Wife's vehicle. Good job guys.
nouval
29 de abr. de 2010
Great buying car experience. Anthony and Scott were easy to work with and very helpful. We get the car we want with best deal sooner than we thought it would.Special thanks to Dan Drabek who able to bring the better financing offer even i would prefer to get the best deal :)Definitely recommended dealership!.
bcole
28 de abr. de 2010
To whom it may concern. It is very easy for me to write how positive my visit was. Gene was organized, passionate about his work, thorough in his detail. His pitch was informative, really presenting the features of the vehicle I had purchased and the benefits those features would have for me and my family. Gene was always accessible, being flexible with his schedule when conflicts would come up with mine. I never felt rushed, nor my questioned unanswered. I would and have recommended Gene and this dealership to several of my friends. The price for me was exceptional, really taking my questions and concerns into consideration and a real understanding for the current economy we face and making things work for my family. A+, 5 star, Gold medal is what kind of rating I give for my experience and working with Gene. Sincerely,Bob
reggie1941
28 de abr. de 2010
MY WIFE AND I WERE GREETED AT THE FRONT DOOR AND BEFORE 10 MINUTES PASSED 6 PEOPLE GREETED US INSIDE.TONY THE MGR. CAME OVER AND WANTED TO BE SURE WE WERE TAKEN CARE OF ALSO SCOTT JENKINS CHECKED TO BE SURE ALL GOING WELL.SCOTT IS REASON WE VISITED THIS DEALERSHIP PER HIS PHONE CALLS AND E-MAILS TO US.WE VISITED ANOTHER DEALERSHIP LAST WEEK BUT HAD UNPLEASANT EXPERIENCE[ADAMS TOYOTA]....MOLLE WAS AN EXCELLENT VISIT SUNNY SPENT ALL THE TIME WE NEEDED EXPLAINING THE CAR ETC.HE IS AN ASSET TO YOUR COMPANY.WE LOVE THE CAR JUST WHAT WE NEEDED BUT DOING BUSINESS AT MOLLE WAS VERY,VERY GOOD..........THANKS,TOYOTA...............I AM PLEASED THAT CUSTOMER SERVICE STILL IS IMPORTANT...............IF I EVER GET THE CHANCE I WILL TELL PEOPLE HOW GOOD MOLLE DEALERSHIP IS FOR CUSTOMER SERVICE AND EXCELLENT CARS...
shelnard
28 de abr. de 2010
This is my third purchase from Molle in the last ten years. Neither my salesperson Gene, nor the dealership, exhibit the sterotypical car sales mentality. My experience with Gene and with Molle have always been completely free of gimmicks or agenda lying beneath the surface. Over thirty-five years in Kansas City, I have limited the dealerships with whom I transact business based in part,on sales and service staff behaviors, feeling that those behaviours frequently reflect the philosophy and business practices of ownership. Anytime that I have varied from that limited path, I was ultimately disappointed.With regard to the blanace of the facility, my experience with the service department has been nothing less than satisfactory beginning with the ability to schedule service fom the internet or over the telephone to the completion of the service appointment when my car is returned to me washed and dried.Anyone considering an automobile purchase or lease would not be waisting thier time by first contact Gene Noble at Molle Toyota.
kmar
28 de abr. de 2010
Scott was friendly and great to work with. He responded to every question/concern quickly. He was willing to work with us on price, which was our #1 factor. The other item that was great was the day I picked the car up. There were no hidden fees, and I was never pushed to buy additional options (warranties, add-on's, etc) beyond the car itself. Matt provided a lot of good insight to the car features, and the car was very clean and gased up. Overall, a good expierence!
billasbury50
28 de abr. de 2010
I was looking for a very specific car for my son and found it online at Molle Toyota. Scott Jenkins contacted me, made me a totally no hassle deal on it and handled the financing paperwork via the internet and telephone. Before I go on, let me tell you a little bit about my experience in Denver. Maybe because I was only looking at a Yaris, no one was willing to help me find a car at another dealer. They tried to sell me Yarises they had in stock that didn't match what my son wanted and they tried to sell me Matrixes. It was like pulling teeth to discuss price. One guy subtracted the $750 dealer handling fee off of the price of the car and then added it back in the financing section and tried to tell me that the plus and the minus offset each other and that I wasn't being charged the $750.Back to Molle. While speaking to Scott, he said that someone from Molle Toyota would pick me up from the airport...which I though was amazing. Then I got a call from Arlie Perkins who was the internet salesman who actually got the sale. He gave me his cell phone number, got my cell phone number and said he would have a sign with my name on it at the gate. This may not sound like a big deal but it was very important. After dealing with salesmen who would barely give me the time of day, I really needed some reassurance that there really was going to be someone there to pick me up.And there was. Arlie was there as promised and had a car waiting outside, literally 25 yards from my gate. It was about a thirty minute drive to the dealership and we had a very pleasant conversation the entire way. Once to the dealership, we went straight into Scott's office and after a few pleasantries, started getting the paperwork taken care of so I could get back on the road for my ten-hour drive back to Denver.Shortly thereafter, a very pleasant, professional and knowledgeable lady by the name of Vicki Beatty, came in to join Arlie and assumed the point-person position, walking me through my warranty books, explaining everything, then turning me over to Joe in the finance department. Joe was a very professional guy who quietly and politely ran me through all of the paperwork and showed me the various warranty programs, etc. that were available to me. I had no intention of purchasing a warranty, but after Joe went over them with me, really just describing them, not pressuring me in any way, I was intrigued. I asked him more about the 100,000 mile warranty. He explained the benefits of it to me, gave me a better than retail price on it, and I decided to take it. And I had NO buyer's remorse about it. I'm very glad I purchased it because it will give my son a lot of security as he goes off to Washington state to go to college.I've dealt with a lot of finance people over the years and they are generally out to make every dime they can without any regard to your actual needs. This was not the case with Joe or Molle Toyota. I walked away thinking they had done me a favor by selling me this warranty.When I finished with Joe, he led me out and turned me back over to Arlie and Vicki who took me out to the car, went over every detail of it...pointed out that the gas tank was filled to the brim and put me on the road.I can honestly say that this was the best, most professional, most fair car transaction that I have ever had. I would, without hesitation, do a deal with the Molle organization again, whether the car I wanted was available in Denver or not. I literally think it would be worth it to fly to Kansas City and bring the car back to Denver. And, I will tell anyone I'm talking to about Molle Toyota and recommend that they check them out before buying a Toyota in Denver.
Kubb528808
27 de abr. de 2010
I had a brake job done on my 2001 Toyota Avalon and the whole experience was outstanding. Bill Marshall, the service advisor is a jewell. He went out of his way to make my service experience very pleasurable. He said he would check my brakes to make sure I did indeed need new ones and also check for a noise that seemed to originate from the strut area. I did have both front and rear brakes replaced and the service tech re-torqued the struts for which they did not charge and it seemed to fix the problem. This is the best service department that I have used in my 50 plus years of owning cars. My hats off to the Molle team and especially Bill Marshall. Thanks Again, Karl
kgiles
24 de abr. de 2010
We were very happy with our sales person. The process was painless. Buying a car isa big deal, and its nice to do it with nice people plus no hassles. We were also gladto get a fair deal and all options and featured were explained to us by Bill.
markmo
23 de abr. de 2010
I was not looking forward to the car shopping experience. It had been a long time since I had purchased a new car (I was driving an 88 Corolla!). I chose Molle Toyota simply because they were President Award winners. I had worked for a subsidiary of Toyota in the late 80s and knew that the award had meaning.Mary Witt was my sales associate. She was very knowledgeable and didnt pressure me or play any games. She had a good sense of humor and helped me make a decision rather than sell me a product. Scott Jenkins kept in contact with me and made sure I was being treated as I had hoped to be treated.I love my Corolla and feel like I got a very fair price. I would recommend Molle Toyota to anyone interested in a Toyota, and I would recommend a Toyota to anyone interested in a new car.
ozz934
22 de abr. de 2010
I worked with Scott Jenkins over the internet via email and he was always quick to respond to all of my questions before I made the trek to the dealership. While I was at the dealership I worked closely with Rick McPherson. I would have to say I had a very pleasant experience at Molle Toyota when I got my new 2010 4Runner. Both Scott and Rick made my shopping experience easy and painless. I did not feel pressured to buy. Even when I was in the office signing the paperwork to finalize my purchase I was not hassled over vehicle maintenance, added gap insurance, etc. They even threw in a free 2-year maintenance program in with my vehicle to boot. I love my new vehicle and highly recommend Molle Toyota to anyone looking for a Toyota in the KC area.
shenhui
22 de abr. de 2010
I first worked with Scott Jenkins over the email and phone. He is very responsive and friendly. I worked with Ray at the dealership because Scott was busy at that time. Ray is also very friendly and took me very well in testing drive and showing me the inventory. He is also not pushing me and understand that I need some time to consider buying the car. Picking up the car the next day is also enjoyable. Ray and other team members are honest to us and very professional. Overall, I had a great hassle free vehicle purchase experience. Thanks you all!
bcornel
22 de abr. de 2010
Molle Toyota is above all honest. When I walk in they provide excellent customer service and an honest, up-front approach. I cannot express how valuable Don Walston is to this dealership. He provides succinct, honest communication and knew the answer to every question I asked.Molle exemplifies efficient, effective customer service.
pawnplus43
21 de abr. de 2010
We originally shopped at Molle because of the selection, after lookingaround and trying to decide what my wife wanted, we decided on a highlander andwe're very happy with our choice. Our salesperson Ron Lahue was very politeand helpful during the selection process as were Kim and Tony in trying to locate exactly what my wife wanted. We found everyone to have great product knowledge about everyvehicle we asked about which helped us make our choice. Everyone was veryhelpful and knowledgeable and we will certainly shop Molle for our nextpurchase. Toyota should be proud to have individuals like these as theirrepresenatives. Thanks Charles and Glenna Roberts
hibbyspearl
21 de abr. de 2010
This was a very positive buying experience. We were not pressured in any way and were given all the time we needed to ask questions. We worked through the Costco car buying program and were referred to Molle Toyota which is located near our home. Scott was our initial contact. He was very positive, took us for a test drive and after determining our needs, presented us with what I consider to be a fair price. This process was superior to many of my past experiences.Steve took over when we came in to pick up the car. He made us feel comfortable and was very patient and gave us a detailed explanation of the important information that we needed before driving away. In fact, he stayed with us after closing time. He also showed us the different departments in the dealership. Steve then called the next day to see how everything was going. Both Scott and Steve let us know that we could call at any time with questions.Everyone else that we spoke to at Molle reinforced our feeling that we are very fortunate to have purchased our Prius here.
Ron Valentine
19 de abr. de 2010
Bill worked hard to be fair and get us a good deal. He also went out of his way to help us get the truck we wanted and in the color we wanted. He was quick to address our needs and concerns. The dealership had a wide selection of trucks in a variety of colors.
dmkellogg1
18 de abr. de 2010
I had another great experience buying from Molle. This is my fourth car from them and would recommend them anyday. Mary Witt is very easy to work with and did a great job helping me find the right car even though what I was looking for was in high demand and they were out of stock. And I still got a great deal.
Sara8007
17 de abr. de 2010
Molle Toyota is the BEST dealer in Kansas City. Their customer service is SO much better than the competition! I highly recommend them to anyone shopping for a new car!!! Don and Ray are both fantastic ... Be sure to ask for them when you're ready to buy!
tonjaf
17 de abr. de 2010
I had an awesome experience. I had 40 minutes to purchase the car, and they got me in and out. I was in town for a business trip and in between meetings. They understood the urgency and worked very hard to make it happen. I was very pleased with the friendliness of everyone.
brian.riley4
15 de abr. de 2010
I have purchased several vehicles from Molle Toyota and recommend them to anyone looking to purchase new or used. Nathan is very proffesional and super to work with I give him an A+ rating, for customer service and satisfaction. The Molle toyota experience is pleasent from start to finish and no time haggling prices.
timclifton
15 de abr. de 2010
Wonderful buying experience! Every person I came in contact with was extremely professional, knowledgeable and courteous. The entire Molle staff bent over backwards to accomodate my every need--before and after the sale. I will recommend Molle to everyone I know in the market for a car.
barbararues
15 de abr. de 2010
I researched the various cars that fit my needs and compared prices and was prepared to sit down and haggle 'til I got the lowest possible price. At Molle, Nathan STARTED at what I'd expected would be lowest and also gave me a much better trade-in price than I expected! I almost thought I must've figured wrong and went home and rechecked all comparable cars on line and, yes, they were all selling for considerably more. Nathan was friendly, informed, helpful and absolutely zero pressure. Several friends and clients have since told me they've bought cars at Molle and were similarly impressed. But gee, I sure missed that fun part where you sit down and haggle-NOT!
scottmattivi
14 de abr. de 2010
Everyone was very helpful during the entire process. It was fast and easy and no one tried to play any games with us. Matt the salesperson was no-pressure and just matter of fact about the cars and offers. Paul was very knowledgeable and helpful in determining what my wife's trade in was worth.
chaspalmer
14 de abr. de 2010
I brought this car into for service. The car was done on time and they did not try and sell me additional things, which I appreciate. Many places call and tell me I need to have additional work done to pad their bill. I would have no problem recommending this dealer to a friend.
Rhodges
14 de abr. de 2010
This is the 2nd purchase I have made at Molle Toyota. Each experience has been pleasant and stress free. Roger Gardner took excellent care of me and was honest about what car would be best. All the information was given to me up front and there were no suprises during the final paperwork process. I highly recommend using Molle Toyota to anyone.
jlvansant
9 de abr. de 2010
I traded in my 2004 Prius for a 2010. I pretty much knew what I wanted when I got there, but we had to talk about price--and my trade-in value if I waited a year or two--for a while to make me comfortable. Scott was not at all pushy, which I really appreciate. Ron LaHue was very thorough in orienting me to the changes in the car. All of them were very friendly. There's a stereotype about car salesmen/dealers, and I've met some who fit the stereotype totally, but these guys were all great. They were friendly, low-key, knowledgeable--just what I needed.I'd definitely buy another car there. In fact, I just did--they sold me my first Toyota too.
rvshipley
2 de abr. de 2010
I went to Molle Toyota to see a specific used car with the expectation of the typical hassle filled process I have experienced in the past with other dealers. What I found was an amazing and pleasant surprise.I made an appointment to see a 2009 Toyota Highlander and Nathan Coker promptly showed me the car. He listened to my requests, understood my budget and answered my questions. I bought the car in less than 90 minutes. Nathan worked a good deal on my trade in and I was on my way. No hassles, no trips back and forth to some "mysterious" sales manager for approvals. No high jacking from the finance guy on hidden costs or overselling of extending warranties. Just a good, clean business deal.As the sales manager said as I left "Life's hard enough, shouldn't buying a car be fun?"I'll be back. Thanks to Nathan, JR and thank you Molle Toyota!
mikewatrous
1 de abr. de 2010
I enjoyed working with Scott Jenkins, with Molle Toyota, on my recent Camry Hybrid purchase.We came to a price agreement right away on the model and options I was asking for. This has to be one of my most pleasant dealings for a car. I contacted Scott by email on Sunday, we discussed prices and options on Monday, the car was delivered from the plant on Thursday and I was driving my new car that day.Scott was most truthful and forthright of what my total cost would be and what I would get for my money. He took all of my concerns into consideration and I cannot think of anything else he could have done to leave me more pleased with my new purchase.Scott will definitely be the first person I will contact for my next car purchase.
Jim OP
28 de mar. de 2010
Sunday, March 28, 2010I have now purchased five cars from Molle Toyota within the past two years and needless to say, I am very pleased. Of course I would have to be if I continue to purchase new cars from this dealership. I have specifically worked with one salesperson at Molle Toyota, Scott Jenkins with all five of my car purchases. Scott is awesome to work with because he follows-up via the phone or e-mail, is very friendly, easy to talk with and personable, polite/respectful, knowledgeable of the car industry, relaxed and most of all, fair. He works hard to get the best deal on either a new car, certified used car or even a trade. In addition, he'll explain the value of either trading in, trading up, and the benefits of buying new or leasing. I have referred my friends to him and he was able to get them out of their old leases and into new leases with a lower monthly payment and better cars.Needless to say, if you are looking for a new car or certified used car or just an overall awesome car buying experience, check out Molle Toyota and ask for Scott Jenkins. They are so very easy to work with and will follow-up with no hassle pricing and will not make the overall car buying experience one to dread or hate!Scott has made car-buying fun again and youll leave smiling and not thinking you got ripped off. Until I met Scott, I hated buying cars and always had a negative impression about car dealerships and car salesmen, but because of my car buying experiences with Molle Toyota and Scott these past two years, I have renewed faith in the car buying process.Keep up the great work Scott and Molle Toyota.
Carol McKay
15 de mar. de 2010
At my initial service maintenence check-up (2002) with Molle's Service Department, I was given the royal treatment by Bill Marshall. Ever since that great first impression I return for service. My friends tell me I should go to "their" place but I continue to be a loyal Mollee customer-all because Bill continues to treat me with respect and listens patiently to my concerns. At my recent service appointment I was browsing the showroom and met Jim Seaman. He made my visit very informative about Molle's products and service. Jim treated me as a good friend. Thanks for hiring good people, Mr Frank Molle. Carol McKay
HWendy
12 de mar. de 2010
I have been going to Molle Toyota for almost 10 years and have always received the best possible service. The service department will usually get me in and out ASAP even when I don't have an appointment. There have been many times when I have a problem or issue and just pull in and they have always been so helpful to fix the problem.
Norberg
12 de mar. de 2010
Even though the dealership was swamped because of the current recall issues, I was still given the best service by Bill Marshall and the rest of the friendly staff at Molle. My cars are always returned to me clean and ready to go. The waiting area is friendly and very comfortable with free coffee and hot chocolate. I really do not mind waiting for such great service. We just bought our 5th Toyota from Molle.
free82
11 de mar. de 2010
We have a maintenance agreement at Molle for both of our cars, and the service is always friendly and the car is ready in a reasonable length of time. We have been customers of Molle for about 10 years and we have been very happy with the serice received.
Canadabob
11 de mar. de 2010
I brought my Rav4 in for 30,000 mile service. I called ahead and was given a price and a time to arrive. When I arrived I was quickly processed and told the service manager that I would wait since I had been told the day before that it would take 2 hours for the work. I hooked my laptop to the wi fi had a cup of coffee and worked until I was called that my car was ready (almost exactly two hours).I have had no problems since the service. Everything is working fine.They even warshed the car!Great work and I got a follow up call from the service manager to make sure I was happy.While all service is expensive the bill was almost exactly what I had been quoted (no suprises).I will be back and tell others of my experience.
HeadWolf
6 de mar. de 2010
Sonny Omman is one of the most Competent salesman I have ever dealth with. No pussy footing around. Deal made in less than five minutes. Would trust my dog with him. Amazing how immigrants continue to revitilize America! Going to pick up car for my Mother-In-Law this afternoon.
ghawkins
4 de mar. de 2010
Great experience with Scott. He was very helpful in determining the right car for me and went to great lengths to get all of my questions answered. When I arrived at the dealership, he was prompt in meeting my needs and we were able to get the transaction completed in a short amount of time. I would highly recommend Molle Toyota.
Fred Dellett, Jr
4 de mar. de 2010
I went to Molle with a Highlander brochure marked to indicate the features I wanted on my next SUV. Bill Weaver found a vehicle very close to my specs, obtained a reasonable trade-in allowance for my 06 Hybrid Highlander and thoroughly demo'd the new SUV features before I drove it away. My kind of transaction !!
Jim Adams
28 de feb. de 2010
Why do I come to the Truck Service Department it is very simple. 3years ago just after I purchased my Prius I called to schedule the 1st needed service. At that time it took 2 weeks to get on the schedule. My next service work I used the computer and dome how I got John as my service writer. He got me in when I wanted it and it was very soon. Since then I just drive up for an unscheduled oil change and he always takes care of me while I wait. Since then I have never been to the car service department in 92,000 miles. Since I know these guys I and they know me by first name. What more could you ask for.Jim Adams
lflandermeyer
26 de feb. de 2010
Had a great car buying experience with the Molle Toyota Dealership and Mary Martin their sales representative and Joe Bloss their financial services manager. They were professional, competent and knowledgable of the product. This is the second vehicle we got from Mary at Molle and will continue to use this establishment in the futue.
gerrisopyla
25 de feb. de 2010
I purchased my first car from Molle in 1970 with my dad's help.I purchased my next car on my own in 2001, after recently being widowed. Mary walked me through every step of the process. It was scarier than the 1070 purchase because from 1971 until 2000, my husband had handled all cars.When I remarried and my husband was buying a car, I insisted he see Mary for his Avalpn.We are very protective parents. In-the past four years three of our children have purchased or leased at Molle and we insisted they ask for Mary. They have been as pleased as we are.Also, I have sent four co-workers who have purchased from Mary.Mary has helped our friends, family co-workers and us with cars. Everyone has been pleased.She has the exceptional ability to treat each customer as an individual . She listens to the needs of all her customers. She offers her expertise for every step from financing to model to interiors to packages.She makes the experience fun with her bubbly personality.She knows her cars and her customers.Mary is an exceptional representative of the best dealership I know.Like the Molle's, she treats everyone as family.We will continue to recommend her to anyone we know looking for a car. That is the best rating scale we have.Need I write more?
gcrawford
25 de feb. de 2010
Purchased a new Tundra with Ray Kolman. Ray was easy to talk with; and was knowledgable. Settled on exactly what I needed; and then put together a deal for the truck and equipment without any pressure or sales pitches. Had to bring the truck back to the dealership later to have some of the optional items installed; and provided a loaner car to drive till work was done. Very pleasant working with Ray, and Don and Paul. Would recommend this dealership and staff to anyone; and would return for future vehicle needs.
davemac
22 de feb. de 2010
Thanks!Scott really made a difference in the sale of the truck. If he had not emailed me back promptly and politely I wouldnt have traded my truck in on the new Tundra. Also the Financing was better than my bank USAA could provide so I went with Toyota Credit. Thanks, I had a pleasant experience, the truck is awesome and I would recommend your dealer to my mother!
sthansel
22 de feb. de 2010
Brian Jenkins is the internet contact who brought us into the dealership. Matt Wantland was our Salesperson. The were both very informative and patient with us in our decision making process. Matt spent a good amount of time making sure we were confident in our vehicle choice. I would highly recommend the entire team at Molle. They did a great job of making us feel like it was a long time business relationship, not just a "get them a car sold." We preferred Molle to any other dealership we've ever worked with. A+ (none of the "let me go check with my manager" routine that can drag out your experience and make you want to forget every trying to buy a car again. We felt like we got a great car, service and price. Thanks! Sarah H.
timlarkin
21 de feb. de 2010
I bought my new Prius from Molle after having taken my 2001 Solara to them for service for several years after having bought it from another dealer. The service department is friendly, efficient and very pleasand to work with. Sunny Omman is a salesman who listensand works to provide great assistance. I have also worked with the body shop and was very happy with their work and service.Overall, Molle is a very good choice for buying and maintaining your car.
Toyota customer
20 de feb. de 2010
In buying a new RAV4 on December 31, 2009, I was assured my paperwork would reflect the purchase on that date, even though the salesman, Matt Wantland, wanted me to take delivery of the vehicle on January 2 to help him and the dealership out on that busy day. I agreed, but their commitment to me and the paperwork was not honored. In addition, while negotiating the vehicle, I presented a copy of the Edmonds.com price for my 2002 RAV4, which Mr. Wantland said was $4,000-5,000 higher than anyone would pay for the vehicle. I have since received a solicitation from my old Toyota dealership, Superior Toyota, offering me the higher price to trade in my old car. None of my concerns have been addressed by Molle Toyota, and one would think in light of the corporation's recent problems, customer service would be a very high priority. I really wish I had gone back to Superior.
camry999
19 de feb. de 2010
I would like to say that during this recall process and hard times for Toyota, these employess at Molle Toyota are really doing Great things!! The friendly service and good looking, and timely work has made this the dealership to truly call home. I was expecting a frantic time at the dealership last week but came into a place where people wanted to help you and get ur car to 100%. Doug the Servive Manager really has motivated his staff to stay positive and made sure his customers are the #1 priority whether its and oil change or part of this recall issue. I my self had the recall, oil change, and some minor warranty work done. They were up front with the time of my repairs and made me feel comfortable with the changes done on the car. Result: Well the car was fixed in the time that was estimated. the repairs look and feel GREAT! and my peace of mind was taken care of!! If you want a dealership that only makes u feel good the day you bought ur car go somewhere else. If you want a dealership that makes u feel good and like part of their family afterwards then go see the friendly and professional staff at Molle Toyota. Thank You Doug and the whole Molle staff!!!! will be seeing u in another 6 months/or 5,000K S.D.
aliciahenrikson
18 de feb. de 2010
Molle Toyota gave me a great experience in buying a new car. This was my first time to buy a brand new car and, in general, buying a car on my own. Gene and the staff at Molle made my experience painless and I feel good about my new Yaris. Gene was patient in answering my questions and giving me a moment to mull things over when thinking about if I wanted to move forward with the purchase instead of pushing me into something I may not have felt comfortable with. I also utilized the CostCo Auto program, which I appreciated being able to do and I liked the opportunity to get the 0 percent financing.
charlie251
25 de ene. de 2010
This is our second purchase from a Molle dealership. The first was in 2007 at Molle Chevrolet and that positive experience is the only reason we contacted Molle Toyota when we started looking at 4Runners. From our first email contact with Scott to the delilvery date everything was top notch and hassle free. Ed and Vince only added to the positive experience on the delivery date. I checked great on the quality of work question because the guy that did the clean up and vehicle prep prior to delivery did an outstanding job in short period of time.
rwj850t
25 de ene. de 2010
I originally negotiated a deal on behalf of my mother to buy a 2010 Toyota Corolla LE. We thought the deal was so good that we bought two 2010 Toyota Corolla LEs for ourselves in the next 30 days.I bid the specific Corolla LE trim package amongst 34 dealers in MO, KS, AR, OK, IA. The price at Molle was $2,343 less than the highest bid and $913 better than the local dealer.Out of the 34 I dealt with, only four seemed confident and serious about negotiating the deal by email. I was surprised by the number of "internet sales" people who did not seem to be answering email in a timely manner.Scott Jenkins negotiated the deal and Chris Immele worked with us on paperwork and delivery at the dealership.Scott was excellent at providing information and answering questions at internet speed. He is one of the few that really get what internet sales mean. I wanted to negotiate the entire deal by email and Scott was willing.Chris was personable, knowledgeable, and professional. We thought the whole process was faster and more friendly than when we drove to St. Louis in 2006 to buy a Corolla CE. The staff definitely did a better job of explaining the features.
caestecker
24 de ene. de 2010
I would recommend this dealership because the staff is friendly, responsive, and detailed. Additionally, they demonstrate an eagerness to retain business after the sale by follow-up calls and emails. My past experiences with several dealerships across the country, run the gamut from pleasant to disappointing. With that history in mind, and based on what has transpired so far, I am looking forward to a positive, long-term relationship with Molle Toyota.Sincerely,Paul Caestecker
wincente
22 de ene. de 2010
I bought 2010 Sienna LE with (QE, CF options)This purchase took me a two days:Day 1: I send quote request to multiple dealerships in KC area and after I recived the quotes I selected 4 dealerships. Then I took the best price and e-mail it to other 3 dealership asking if they can beat it. As you can figure out I made two or three iterations. In a process I learned about all different hidden fees of "other" dealerships - something you would normally see at the very last moment of the sale dance when it's time to sign a contact. After that the price I negotiated included all the fees. I wouldn't name those who lost - let me tell you who won - Scott Jenkins. He gave me a good price and who wasn't playing around trying to cheat.Day2: Since I made up my mind by now and negotiated a good price - I guess the only thing left for Tom Cuny on the next day was to give me a test drive and do all the paperwork. And here Tom was quite instrumental, did everything in a jiffy and didn't try to upsell me anything. I really liked how I was treated at Molled Toyota and certaintly will recommend it to my friends and relatives.
nashmanz
21 de ene. de 2010
Was a wonderful experience buying my first car from Molle Toyota. The staff was great and the experience as a whole was stress and hassle free.I had saw the car listed under their used cars at their website, www.molletoyota.com. Called the dealership to schedule a test drive. Went in the next day, drove and purchased the exact car shown on the website.A wonderful and easy-going process.
wag
18 de ene. de 2010
Through the whole process of using the Costco program for buying our car everything was explained well. We arrived at what we thou thought was a fair price with no pressure to buy now or the deal off. I would recommend highly Molle and these three gentlemen to anyone looking to buy a car.The car was ready when promised and we were on our way.
icgreat
21 de dic. de 2009
This is the sixth Toyota vehicle I have bought in the last 15 years. I can say without a doubt, this is the best experience in purchasing a vehicle I have ever had! I loved the friendliness and genuine concern I received from Scott & Chris. They should get a raise!
tvlumpkin
13 de dic. de 2009
Our buying experience with Gene was great. He was so gt his job, it made our "job" of buying a new car much easier. I appreciated that Gene listened to and talked to both my wife and I. Other dealers that we went to failed miserably at paying attention to my wife. The car was for her so why do they seem to think that I am the only one to ask questions. Gene was good at thinking of many small details that made us feel good about the deal.
jsabah
2 de dic. de 2009
Mr. Noble was very efficient, very friendly and very professional. It was a great pleasure to work with him. He conveyed honesty and sincerity. Mr. Noble was never "pushy" and took his time to listen to us and did whatever he could to meet our needs.
jkanderlik
25 de nov. de 2009
This is the second Sienna van we've bought from Molle Toyota, and both experiences were very enjoyable. We spend maybe an hour and a half on our first visit to pick out the vehicle (we bought the "limited" model and it wasn't in stock - it had to be ordered from another dealership), and another hour or so two days later to test drive the van and sign all of the paperwork. There were no hard sales, no tactics or gimmicks, just honest folks trying to put us into the right van. They even tried to downsell us into a less expensive van!We used out Costco membership to get a price - it was about 10% off the sticker. Great deal if you have a Costco membership.I'd highly recommend this dealership to anyone in the KC area.
bicuyuba
25 de nov. de 2009
I have no words to describe how thorough, diligent, caring and encouraging Mr Noble was with us. I'd definitively recommend him and the agency to friends looking for an experienced and kind personal such as Gene. What else can I say....Gene is THE Man!As for the agency, I have to say that all the people that I dealt with, were well prepared and ready for any questions I shot at them. Great job!
athompson
18 de nov. de 2009
This was a 36-month lease, not sale or purchase. Mr Omman was quite cordial and professional in explaining all the options regarding purchase versus lease on both the Toyota Camry and Corolla. He was low-key and there was no pressure. There would be no hesitation in recommending this gentleman to others for their vehicle needs in the future.Mrs Thompson
Levymail
10 de nov. de 2009
We have veen extremely happy with both Sales and Service. We have 2008 Solaria Convertible and 2009 Venza V6 AWD. I can't tell you how much I like the Venza and all the features the car has. The car has on all the features of comparable cars which are considerabley more expensice including it cousin the Lexis RX650. There are not enough words to express how I like the ride, the features, the size etc. I would recommend this vehicle to anyone.
Andrew Colombo
2 de nov. de 2009
Molle proved to be fair with the negotiations, and the sales service was impeccable. We have also been pleased with the follow-up service since purchasing the vehicles. If we are in the market for a Toyota in the future, I will definitely be using this dealership again.
proody62
24 de oct. de 2009
Love the new Prius. The most comfortable car i've every had and great efficiency. Tom was great to work with, and even came to my house to pick me up once I had decided to buy. I was given some incorrect information about a competitor's warranty but after researching it, the sales folks at Molle apologized and owned up to their mistake. Nice to work with people that are willing to learn from mistakes and be humble and honest about it. Those are folks I want to deal with!
alyssaalexiya
23 de oct. de 2009
Thank you for taking the time to get me the best deal possible. I will continue to purchase cars from molle in the future as have I done in the past. Everyone was so very kind and helpful. It is much appreciated. Thank you again and I will be sure to spread the word to others about your fantastic customer service! Sincerely, Cassie Mendez
lena2286
16 de oct. de 2009
I was very much NOT looking forward to the process of buying a car and arrived at Molle Toyota full of nerves and apprehension. This was my first time buying a new vehicle, and I was prepared to be overwhelmed with choices, price haggling, and a pushy salesman. Those fears, however, quickly dissolved the second I met Tom Cuny. The service I received today was more than friendly, informative, and efficient... it was genuine. And it is because of Tom's sincerity and expertise that I was able to find, purchase, and drive away with, the perfect car for me. I would absolutely recommend Molle Toyota and specifically, Mr. Cuny, to anyone in need or want of a new car.
kramerium
15 de oct. de 2009
The communication was great. I was directed to Molle Toyota by Brett Ikehorn. He indicated they would offer me a great deal. Each person I talked to at Molle knew Brett, knew I was coming, and treated me great. Anyone can act friendly while I'm there, to know I was coming and know who referred me takes communication...that goes on while I'm not there. To me, that's more impressive than the service I see while I am there.
michellehill
12 de oct. de 2009
Daniel Hudson assisted me with the purchase of my new vehicle at Molle Toyota. He was a very kind, easy going person and I felt very comfortable working with him and asking questions. He made my overall car-buying experience an enjoyable one, and I will gladly refer anyone who is in need of a new automobile to Molle Toyota and Mr. Hudson. All of Molle's staff has always gone out of their way to assist me whenever needed. I purchased my Toyota Camry at Molle, so I know and value the kind of service they give to their customers. That was my reason for coming back to purchase the Prius.
loismcelderry
12 de oct. de 2009
We were so thrilled with the way we were handled from start to finish. Most of the work was already done through the internet with Scott before we arrived. We were greeted by so many people that were very friendly. It was so painless that I will always buy from your dealership in the future!Thank you so much for making this a wonderful and professional visit for us.Tom and Lois McElderry
dalelaura40
9 de oct. de 2009
Low pressure sales. Employees seem interested in solving problems. Efficient serviceGood explanations on products available.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
johnmorrow
9 de oct. de 2009
We recommend this dealership because our sales rep, Ron Lahue, made the experience very comfortable. He described the features of our new car, personally instructed us us on the use of each feature, and offered to be helpful to us long after we drove the car away. The entire staff is friendly and helpful.
relaed
6 de oct. de 2009
It was a great experience. The dealer (Matt Wantland) was very nice. He wasn't like most dealers who just want to force you to buy something, he was very kind, patient, and honest. He was very informative regarding the car specification, models, price, and all other options.
1stcavmp
5 de oct. de 2009
I am from North Platte, Ne. I was looking for a 4dr. Toyota Tacoma. The local dealer had next to nothing in stock. I looked at the next closest dealer, 145 miles away at Grand Island, Ne. Nothing in stock in what I was looking for. The Toyota web site always asks for a zip code, so I entered my Daughter's, who lives in Belton, MO. Molle Toyota came up. Less than 15 miles away from her house. They had a fairly good list. I e-mailed Molle Toyota, and got a reply from Scott Jenkins, their internet salesman. He asked about my trade-in. I told him that I had an '08 Silverado 1500 extended cab, lt1. I told him it was as close to new as you could get without it being new. He was really interested in it, which impressed me. A day or two later, Paul Riggin, Sales Manager, I believe, called me and said he would like to put me in the Tacoma I had inquired about. He said they would bid 21,500 on my Chevy truck, which impressed me. He told me the difference price. I was to get back to him. I talked with my wife, and told her what I was working on. She didn't like my BIG truck. She wouldn't let me park it in the attached garage, as she was afraid she would hit it with the car. So it set out in the back garage in the alley. Hence, why it only had 4,000 miles on it since Dec. '08. We asked our next door neighbor if we could check out his '06 access cab 4x4. We drove it in our garage, and it fit really well. My wife was getting excited about my plan now, except she didn't like his hood scoop and she asked why does it say TRD on the side? I told her what it meant, and she said , well she didn't like it. So later that evening, I looked on Molle's site, and saw a regular SR5 without this stuff. The next day I called Paul Riggin, and asked about this truck, which was available, but not in stock. He said he would check to see if it was not sold, and get back to me. He called me back in 15 or 20 minutes. I asked him the price, he told me, and then what the difference would be to me. I asked if this was final, or would there be other hidden surprises when I arrived at his dealership. He assured me there would not be. He even told me that I could make the check out ahead of time, if I wanted. I told him I would be down tomorrow to pick it up. He said it would take until at least noon to have it ready for me. I said that would be OK. The next day, Sept. 25th, I called Paul around 12:45 PM, and he said they weren't there with the truck, and would need to wash it, so give his about 45 minutes. I said I'd be there around 2:PM. I was late, got into more traffic than I anticipated. Upon arrival, I was greeted by a salesman, as soon as a walked up to the truck. They showed me the one that I was originally looking at, but I still wanted the cheaper one. I met Scott Jenkins, and he thanked me for getting in touch him, and said he enjoyed working with me. Paul Riggin talked with me for a while and then introduced me to Ray Kolman, who worked with me from then on. He was really impressed with my Chevy truck. He showed me the Tacoma, and some of the features. I told him that I preferred the rubber all weather mats to the Carpet ones in the truck, so they switched them out with another truck. We got to talking about old trucks, he has a '51 chevy truck, and I have a 56 Ford. Sort of like visiting with someone from a car show, rather than a salesman at an auto dealership. I was sent into the finance office, and the guy there, who's name I forget, sort put the hard sell on me for extended warranty, but I figure, with the track record of Toyota, I didn't need it. I did a pile of paperwork with him, and gave him a check for the balance due, and back out to the truck. Ray Kolman explained all of the features, etc. and we talked for quite a while more. Finally I when I left, I realized it was after 5:30 PM I had been there nearly 3 hours! It sure didn't seem like it. This was the best buying experience of my life, thanks to the wonderful folks at Molle Toyota of Kansas City, Mo. The truck now has 940 miles on it and my wife and I really enjoy it. Thank you.
slroberts
5 de oct. de 2009
This is the third vehicle we have purchased from Molle Toyota. We keep returning because, not only are we completely sold on Toyota as a product, the service we have received at this dealership is so far above that of the two dealerships we visited in Kansas--Olathe Toyota and Superior Toyota in Shawnee Mission. When we began the process of looking for a new car this year, we started at Superior since it was close to our home, and we just wanted to make a preliminary decision on make/model. We waited for 25 minutes and no one even spoke to us. Needless to say, we were out of there. We next went to Olathe Toyota, which is where we actually drove a Highlander and made the decision that was the car we wanted. But...we came to Molle to buy!
acanter
5 de oct. de 2009
This was the best buying experience I have had (I have purchased more cars than I care to remember). I talked to Mary on the phone on Friday. She was straight forward and very friendly (not demanding at all). We came in on Saturday and purchased the Venza. Each person involved in the deal from Mary to the managers to the finance person was extremely pleasant and each wanted to ensure that everything possible was being done. Everything was wrapped up in a short amount of time. I would recommend this dealership and Mary to anyone.
kmtlt91
4 de oct. de 2009
I just purchased my second Prius in 3 years (due to an accident). Didn't even consider another car or dealership - Molle is the best! Sunny and Tony worked diligently to get just the right car for me. We have 2 Toyotas and will continue to purchase from Molle!
nspading
29 de sep. de 2009
Well I stopped in because I had a bad situation with another dealership that I will not name here but I got mayself into a terrible bind and to make a long story short I came in and talked with Mary and she assured me that they could help me find a solution which made me feel so much better. They were able to help tramendously plus I got a great car and money in the bank! Everyone was so helpful and friendly! Thank you Toyota! I will for sure refer my friends!
shortcake
26 de sep. de 2009
Molle Toyota has been our family car dealer for several years. We have purchased both quality used cars & new cars from Molle. Leo Costanza has been our sales person each time. Upon our recommendation for receiving superior and fair service for their quality products, an uncle and his friends, as well as one of our sons and their friends, have all gone to Molle Toyota to make their vehicle purchases...even a sister from out-of-state returns to Molle to check prices & merchandize before they buy. We are VERY satisfied and cherish our experiences and friendship with Molle Toyota.
dnobull
25 de sep. de 2009
When I purchased my first Camery Hybrid 2007 Aniversary edition I did not try to negociate price. I felt that I got a good deal, but several of my friends bought Camary Hybrids and got somewhat better prices from other dealers.Therefore when I shopped for my 2010 Prius I studied the pricing at several dealers and concluded that I needed to at least check around. After doing this I was very close to purchasing from another dealer in St Louis. The price was so close that it came down to who I liked. I like Steve Hennecke. He brought Rick over to negociate a final price. Rick was very nice and honest. We discussed the paper work price and prep, and I stated that from this point on I wanted to know what my end price was going to be. Every thing that was discussed was exactly what he said it would be at closing. I settled for a different color car than I wanted, but I intend to come back when the plug in Prius is available. I thought I would get good milage with the new Prius and I have not been dissapointed. After 450 miles during the first tank of gas, I am getting 56.5mpg with an overall average speed of 28miles per hour. I noticed that when crusing at 60mph that I am getting from 55 to 75 mpg, easily averaging 65mpg.Should you tell others of this gas milage, I must admit that I am accellerating on full electric to 25mph and this is slower then the average 18 wheeler from a stop light. I am pissing people off, but I am also cheating the arabs out of a great deal of money. That makes me very happy. The Prius is a pleasure to drive. I have 2 times when I had to hit the gas to change lanes, to avoid someone stupid. The Prius performance is on the level of my very quick Acura Integra, at 60mph.I have owned a high performance Corvette with 550hp, that could hit 60 in 3.8 sec. I think I like this Prius as much as my Corvette, and only miss the adrenaline rush.In summary:Thanks for a great car and very nice people who are honest and sincere,to quote Arnold Schwarzenegger,"I'LL BE BACK"Dave Noble
TomCarroll
24 de sep. de 2009
I have given this dealer an overall score of 5 becasue ...I have purchased dozens of new and used cars over the past 15 years (I have 5 adult children) and I must tell you the sales team (Ken and Nathan Coker) stand out as one of the best I have ever dealt with. Nathan was very knowledgeable, articulate, and just plain easy to do business with .Since the car was purchased on an "as is" basis we knew were taking some risk, when we uncovered a few potential safety hazzards Ken moved quickly to ensure that the problem was properly diagnosed,and, he also moved quickly to correct the problems. Ken is a pro, he managed all my contacts in a very professional manner. His style is perfect for dealing with customers. It was a pleasure doing business with Ken, and while I am a long time Audi owner, I must admit - becasue of Ken and Nathan's professional sales skills - I am seriously considering Toyota for my next car.
TomPeet
23 de sep. de 2009
So, you ask, why did I drive from Ohio to purchase my 2010 Prius? The reason is quite simple: I reward those who conduct their business honestly and give their customers top priority. Two years ago my wife was looking to purchase a 2007 Prius locally and we were not treated well even though we'd placed a down payment on one. My wife finally decided to go online and look in other cities where relatives lived and Molle Toyota came up. Molle worked with her to find exactly the Prius she was looking for so not only did she purchase from Molle, she ended up with a 2008 for the same price as a 2007. Our local dealership was going to charge an extra $2000 to do the same thing.When Georgia arrived in Kansas City, she was treated like royalty. Every question was answered and great pains were taken to make sure she understood exactly what to expect from the Prius. Molle also followed up to make sure her experience was a good one.Last fall I decided to purchase a 2010 Prius. I didn't look anywhere else but Molle and was ably assisted by Scott Jenkins and Chris Immele. They took my order and let me know when I could expect the car. The car arrived while I was on vacation, but Molle held it for me until I could drive out to Kansas City to pick it up. My experience was just as good as my wife's and I will certainly buy from Molle again.Molle has earned my repeat business and driving from Ohio is worth every bit of the expense.Dr. Tom Peet6128 Headington PlaceGahanna, Ohio 43230
jwhite131
21 de sep. de 2009
On August 15, I was rearended by a hit and run driver. My car had to be totaled. I was scheduled to go on vacation the following week, so I needed to complete the new car transaction in a few days. I called Molle and asked for Mary Witt. We served as co-presidents of the PTA together when our kids were in elementary school. Mary met me at the door with a hug and a smile. We talked a few minutes so that she could ascertain my needs. I told her my only real requirement was a sun/moon roof, and that I thought the Corolla was the right size for me. We went out to the lot where she pointed out several 2009 vehicles. Right by the front door was a shiny blue 2010 Corolla with a big sliding roof. It was love at first sight. Mary got the keys, I drove it a few miles, went back to the dealership, and told her to write it up. No bargaining, no hassle, no shopping around was necessary. The whole transaction took less than two hours from start to finish. Mary is a consumate salesperson. She is friendly, knows her product, and is persuasive without being pushy. She gave me the proper orientation, had the car washed and the gas tank filled. She made the car buying experience a pleasure. I love my new Toyota, and have already referred Mary to one of my colleagues who is in the market for a new Prius. I hope I don't need another car anytime soon, but, if I do, Molle is my dealership of choice.
tplutino
14 de sep. de 2009
Great to deal with this dealership. They had all the selection and availablity AND were very expedient at completing the transaction. I completed this via the phone as I live too far to drive. This was not a problem for any of us. I would reccomend Molle to anyone.
wmhayes82
14 de sep. de 2009
The car I bought from Molle was the first car I have ever purchased. I was a bit fearful of the whole car buying process as I have always relied on someone else to make the decision for me. When I first met with Tommie, I made it clear that I was seriously considering purchasing a new Corolla, but I wasn't completely sold on the idea yet. He allowed me to test drive a couple different models and even showed me a few used models they had available. The time that he took to answer my questions and show me around without pressuring me made me feel comfortable and helped me reach my decision. Overall, my experience with Molle made me wonder why I had been stressing so much over the process, and I am very much satisfied with my purchase.
moesjr
10 de sep. de 2009
Scott Jenkins was a great sales associate in purchasing my two new Toyota's (Rav 4 & Matrix) w/in a 6 month period. Scott and associates did a great job working with me on price, options, service options and with my trade-in. They made the car buying process very easy and comfortable. In fact, I found this team to be more than willing to work on the price and they were not rude, aggressive or pushy. I was so pleased with their service and pricing, I purchased another Toyota from this dealer within a six month period. I would highly recommend this dealer, but also, I highly recommend the sales associate, Scott Jenkins.Scott did a great job following-up with me via the phone and with e-mail. He worked hard to get me the best possible price and clearly had my best interest and checkbook in mind. In addition, he continues to follow-up with me every 3 months to make sure I am 100% satisfied.
Ramasamy63
25 de ago. de 2009
I took my Toyota Corolla -1997 (towed) to their service on sunday 8/22/09 due to car not starting. They said the battery is dead and need a new batter and terminals. They installed Truestart 00544-35060-550 (550 CCA rating) I paid the money and took the old battery from them since the old battery was only 18 months old. When the walmart store (where I bought) tested the bateery it was good (640 CCA rating and test measured 683 CCA) and they refused to honor the warranty.I took the car and old battery to the service center and they tested it once again and found the test measured 643 CCA which is good. But the service manager manipulated the rating to 800 CCA and showed me the battery is still bad and destroyed the report. They offered me to take out the installed neew battery and replace with the old one and refund the money they charged for the new battery.I accepted and tok the car back with the old battery.I experience was not pleasent as you can see.RamasamyMolle invoice no.TOTS950518 dated 8/22/09
troloff
20 de ago. de 2009
I mainly delt with Mr. Riggin, Paul. He was very understanding of my needs and what I was looking for. I had contacted several dealerships, via the internet, and Paul was the only one that immediately responded. He found a 2010 in the color I wanted and we put down exactly what I wanted for accesseries. The truck was then ordered. My experience with Molle was outstanding. They were very knowldgeable and eager to help. I can not praise them enough. I have always been a General Motors man, but with transmission problems in our last two vehicles left me dissapointed. I am very pleased with our new Tundra, it is a quality piece of equipment. I would recommend Molle to anyone interested. In a piece of equipment and sales personal willing to help and work with the consumer. (THANKS PAUL). Tim
Sandra Grant
20 de ago. de 2009
Bill answered all of my questions. He was friendly and seemed trustworthy and made the buying experience simple. The finance person I worked with was also easy to work with and made the payment process easy for me. I was very impressed that my new car was ready for pickup so quickly.
chaspalmer
19 de ago. de 2009
Was not pressured by the sales person (Ron Lahue) or the Finance guy to purchase. We negotiated a price that I thought was fair and everything week smoothly with no surprises. Was a very professional and clean experience, I was very pleased and would recommend Molle Toyota.
Molly Eaton
17 de ago. de 2009
The one thing that I found refreshing in dealing with everyone at Molle Toyota, is they new how to listen and the value of time. They understood what I wanted and made me a great deal. They went their way to make sure I could buy the exact car I wanted at a fair price. They were enthusiastic about their product and presented it a positive way. They were great you knew they loved their product and wanted you to love it just as much.
PeanutButter
17 de ago. de 2009
Paul listened to what I was looking for in a truck and helped me to locate it. In dealing with him and Matt Wantland, neither one of them tried to "hard sell" me on something I didn't want. They were both very happy to answer all of my questions and make suggestions. This was a very pleasant experience and I will recommend them to others.
roseyoussefi
16 de ago. de 2009
My purchasing experience of the 2010 Toyota Corolla was far beyond my expectation!Mr. Abraham Omman was very professional and friendly. He guided me in selecting the exact car that I was looking for without any hassle. After test driving the car,I decided to buy it, and in less than a couple of hours, the paperwork was signed,the car was ready and I drove off with great satisfaction.
NBK
14 de ago. de 2009
Employees at this dealership were very customer oriented, friendly, helpful, informative, not pushy or rude. Overall a good experience. We asked if there was specific criteria used for employment with Molle. Molle is miles ahead of others in customer service.
ltroxel
14 de ago. de 2009
I have not purchased a new car since 1987 and was thrilled with my experience at Molle Toyota. My husband and I were very pleased to have worked with Sunny Omman on getting my 2009 Matrix. As Sunny said to us "I have a gift with people" and he was right! Sunny is a pleasure to work with as he was very laid back and truely seemed to enjoy making his customer's dream come true. Sunny Omman and Dan Drabek the finance manager went over and above in customer service and that is what sets them apart from everyone else. Thank you! LDT
DTITUS
14 de ago. de 2009
Ed Garvin was extreamly helpful! This is my first NEW car to be purchased and I was nervous about getting a salesperson who I would not understand or someone who didn't really care about me. Ed and the other three men in the Kansas City, MO Molle Toyoto office were incredible! They acted as if I was their daughter and made sure that I knew exactly what I was getting into before I left. They knew that I was driving down to Springfield, MO and Dallas, TX soon, so they gave me plenty of information. Thank you!!
andy krohn
14 de ago. de 2009
We were very happy with our deal with Molle. Our salesman was one of the best we have ever dealt with. Roger Garner did everything we asked and more. He came in on his day off because we were unable to be there any other day. He also made a trip to a locksmith to get us extra keys made. We really like our Rav 4 and doing business with Molle. Andy Krohn
dgavito
12 de ago. de 2009
Hands down and simply put, dealing with Matt Wantland at Molle Toyota in Kansas City was THE most pleasant and satisfying car purchasing transaction I have ever experienced. Matt was very knowledgeable about the car(s) we were considering and provided meaningful insight to our thought process. He presented options we had not considered in our decision-making process and was very respectful and pleasant throughout the entire process - introduction, decision-making, negotiating, post sale prep work and ultimate delivery of the car. I cannot say enough positive things about Matt and all the Molle departments involved in the process- finance, service and management.
ecase123
11 de ago. de 2009
Since we were not sure which model to purchase, we looked at and test drove several models including the Corolla, Matrix and Scion. Matt spent a great deal of time answering questions and suggesting other models to consider. He was very helpful, patient and informative. Although we didn't purchase the car the first visit, Matt was still patient the second visit which is when we actually purchased the car. If we had a need to make another purchase, we would ask for him again.
williamluce
10 de ago. de 2009
I was very pleased with Molle Toyota concerning the purchase of my new Venza. I was not happy with the deal my local Toyota dealer was offering and Molle made it worth the 70 mile drive by giving me a good deal. The deal was fair and was easy to understand. There were no last minute surprises. They have also been very good to contact me after the deal to see how the car was working for me and if I had any questions.
gblicha
9 de ago. de 2009
I had a great experience with Molle Toyota. Everyone I dealt with was extremely helpful, friendly, and I think they truly went out of their way to make me feel welcome. My salesperson was Gene Noble. He was extremely knowledgeable about the Toyota products. He was helpful and patient and a genuine gentleman to work with. During my visit, I was introduced to a number of people and was shown around the facility. I was extremely impressed with the cleanliness and orderliness of the service department as well as the showrooms. I honestly believe the people at Molle Toyota want to be a part of the great customer experience. There is honestly nothing that could have been done that would have made my experience any better.
Mike Beal
6 de ago. de 2009
Over the past year I have purchased a few new cars from Molle Toyota. I found out about them through a fellow employee, who learned that they have better pricing than other Toyota dealers in Kansas City. My experience with Leo Castanza and Jim Seaman has been great. They always have the paperwork ready to go for me, they take time to answer questions, and they generally make the new car buying experience as painless as possible. Since I buy cars from them based on their "no hassle, no negotiation" price method, I know I'm getting a great deal from the start without the hassle of hours of negotiating. Plus I know what I was paying at an other dealership that I used to purchase new Toyotas from. I'm very happy to do business with Molle and would recommend them to anyone wanting to purchase a new Toyota.
TimOConnell
5 de ago. de 2009
We greatly appreciated Ron's gentle approach and warm humor. He approached us with the attitude of someone who wanted to provide information and guidance, and he gave us time and space to make our own decision about our purchase. We confidently relied on the information that Ron provided us, appreciated his patience as we test-drove a couple of times and asked more questions, and quickly and competently guided us through the purchase process. I can't see how Ron could represent Molle, Toyota, and Scion in a more professional, more engaging manner. We are very grateful that Ron assigned himself to guide us through this extremely positive first experience with Molle. THANK YOU !We also had a very positive experience with Joe Bloss, Financial Services Manager. He professionally described our warranty options and did not pressure us into choices. We felt sufficient space and time to make financial choices.
shughes51
5 de ago. de 2009
We bought a 2009 Corolla last year from Sunny and had a very good experience. He was not high pressure, he was very friendly, and very efficient. Unfortunately, we were the victims of arson July 27 and lost both of our vehicles in the fire, including the 2009 Corolla. We were very upset about the loss. On July 28 we went to Molle Toyota and asked for Sunny. We were able to purchase a 2010 Corolla that day. Sunny was very sympathetic, low-key, and very helpful. We returned on July 29 (which was my birthday) and met with Dan Drabek, who was also very friendly and low-key, finalized the paperwork, and drove off in our new car. This was the best car-buying experience we have ever had. Thank you, Sunny.
nvizcarra
13 de jul. de 2009
The service that I had at Molle Toyota was impeccable. Being a first time car buyer I didn't know what to look for in a new car. Initially I went to Molle Toyota, because I trusted the name in car sales and knew that they would take good care of me. The sales team helped me find a car that was suitable for my age, budget, and needs. They steered me in the right direction by comparing the different vehicles they had, so that I could decide what I would like best. From the friendliness of the staff to the quality of service that they provide, Molle Toyota is the best place to purchase a new or used vehicle.
calebfinley
3 de dic. de 2008
After making the mistake of buying a preowned from Kenny thomas in Olathe our van was totaled by another drive after a month. I had bought A new car from scion in the past and had been very pleased, and this time the sales agent Bob made this the easiest sale I have ever had. after test driving a few of the vehicles and browsing the lot a few times Bob suggested a paticular Van to us. We fell in love with it. being preowned it had a few blemishes but Bob ensured us that they would take care of those before delivery the following week. And they did. They replaced the bummer because of a small crack, cleaned all the leather to like new condition, and did touch up on any small scratches we saw. In addidtion he made sure we had 3 extra keys and an extra remote for the vehicle. after getting cheated on the price of my previous vehicle from kenny thomas i decided to check the toyota corp preowned site to verify the price. It was cheaper than the haggled price and I imediately called Molle and they adjusted the price without question. when we picked up the van we were in and out in uder 30 minutes with all the paperwork. talk about effecient. I have been very please twice with purchases from this company and recomend them to anyone. Ask for Bob in preowned sales.
dontbuymolle
29 de oct. de 2008
My wife took a car we just bought up for an oil change when she was at work they called her and said we need to do the 30,000 mile service and if you don't you might lose your factory warranty. I was on a plane to texas so I was not involved but she decided to go ahead with it and when it was all said and done they had hit us with a $626.00 dollar bill. I had just replaced the air filter on the vehicle and the reason they had for changing it again was because it was not a toyota air filter. I was very disappointed and I will not return and I recommend that you say clear of this dealer.
insipid2
25 de mar. de 2008
The dealership has been remodeled and it looks fantastic now.They had a huge inventory the vehicle I wanted in the color choice I wanted.Friendly staff and a pleasant experience. I will buy here again.
kt
27 de feb. de 2008
They were awful to work with. We immediately regretted purchasing our car through them. It took us over 2 months just to get an owner's manual for the car. They had very bad attitudes and treated us poorly as soon as we took the car home. We also had to have a new transmission put in the car after only 4 months of owning it! There are better dealerships out there, avoid this one.
Además, Molle Toyota of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Molle Toyota. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Molle Toyota es definitivamente el mejor lugar para comprar autos usados en línea.