Grandpa

14 de dic. de 2015

We bought a car that needed a minor upholstery modification.We were very excited to have it and could not wait one more week. Mark arranged for us to take our car home the same night for the weekend and then drop it off in time for the repair.At that time we got a Q50 loaner car with 11 ( eleven !)miles on it ! Our car was ready as promised and the whole transaction was smooth and painless.

G37 Boy

8 de dic. de 2015

Got my oil changed and they also washed my car and did a complimentary inspection which helped out a lot. The people there where nice and the woman that got me set up and billed me out was super nice. I defiantly recommend going to that dealership for service

Janine

6 de dic. de 2015

First of all, let me state that I have historically disliked dealing with car dealerships. I live in the Atlanta area and have not had positive experiences attempting to work with the Infiniti dealers that are local. I found a slightly used QX50 on the Modern Infiniti website that I was interested in and sent an email inquiring as to the availability of the vehicle. Within 30 minutes, I received a very professional response from Alex, the Internet Sales Manager. Alex and I communicated via email and came to an agreement on the cost of the new vehicle, as well as the trade-in of my vehicle. Alex was so responsive and made the experience of negotiating for the vehicle completely painless. I'm thinking to myself, this is too easy .... But it gets even better. As I mentioned, I live in the Atlanta area and really didn't want to make the drive to NC to pick up the car. Alex arranges to have all of the paperwork sent to me via FEDEX and a wonderful man by the name of Don drove to Atlanta and delivered the vehicle to my door step. And what a beautiful vehicle it is! Don delivered it to me in pristine condition and with a full tank of gas. All of this occurred within a time frame of only five days. My experience with Modern and Alex was overwhelmingly positive and I would highly recommend this dealership. I love Infiniti and Modern will have my business when I am ready for my next vehicle. Thank you so much for making the purchase of a new car such a positive experience.

VH "Happy G35" Owner!

28 de oct. de 2015

First and foremost, I have never regretted my decision to purchase a new G35 Infiniti in 2004 at Modern Infiniti. Similarly, I am convinced that I made the best decision to always service my car at the dealership. Through the years, I have been highly pleased with the guidance and attention provided whenever my car was serviced under warranty and beyond this point. I tremendously appreciate the special efforts by Mitchell F. Blumentritt to keep me abreast of particular needs for my vehicle. He goes beyond the call of duty to explain critical service points and to ensure that I understand exactly what needs to be done. It is especially helpful to be informed of options as related to establishing priorities addressing service needs. For example, while Mitch might point out to me the need for a particular service, he also advises me regarding the timing for the service. Recently, in September when I needed to replace rear brake pads, Mitch assisted me in determining the best time to schedule the service. Additionally, he shared feedback concerning other matters which would require attention and offered a timeframe for consideration. In short, I realize that I am not required to service my car with Modern Infiniti; however, since taking ownership of my G35 in 2004, it never occurred to me to take the car any other place. I feel extremely comfortable interacting with service representatives, and it is also good that they know me as a consequence of the many years servicing my car. As a satisfied customer, I would definitely recommend Modern Infiniti to anyone shopping for a car or seeking service. Finally, in addition to Mitchell Blumentritt, I would be remiss not to mention two other individuals at the dealership who warrant special commendations . First, I want to acknowledge Michael Bullis, service department, who has also assisted me with servicing my car. Second, I am grateful to Tony Gasgue, service department manager, who went beyond the call of duty to aid me during a crisis. Last winter, subsequent to shopping for grocery just in front of a snow storm, my car would not start. I figured it was the battery. Fortunately, I was near the dealership, and decided to phone the service department for help. Tony Gasque answered the phone saying, "I know who you are" and asked "Where are you?" In a matter of minutes, he arrived at the Harris Teeter parking lot and started by car. I drove directly to the dealership and was quite fortunate that the battery I needed was in stock. Hence, the car was back in service immediately and my food did not spoil. I have shared this situation to merely illustrate another example of why I rate this dealership service department at the highest level. I am truly convinced that members of the service department genuinely care about the customers and exert every possible effort to not only deliver superb service, but also ensure that customers are properly advised, treated with respect, and pleased upon leaving the dealership.

InfinitiQ50Driver

2 de oct. de 2015

Just finished a lease with Modern Infiniti. Its customer service is second to none. Great pricing with honest and fair salesmen. Would return without hesitation.

Robin W.

10 de sep. de 2015

My experience at Modern Infiniti Greensboro, NC has been an horrible experience. My last visit and I will not talk about the first experience but they stated I needed my coolant flushed and that they noticed some fluids spilled onto my hoses. My car was not heating and the service dept. never checked to see if the antifreeze in the coolant tank was okay or if the fluids came from the last time serviced and the fluids exceeded the amount needed. Every female is not incompetent of repairs that are needed for their vehicle. My coolant will be flushed at another dealership if I have to drive out of state to get my next full service.

Happy customer

4 de sep. de 2015

This was the best car buying experience I've ever had. I picked out a car online, emailed for a quote. Received an extremely good quote upfront without any haggling and showed up at the store the next day to pick up the car. After realizing that the car I picked out didn't have a specific feature I needed, the sales manager promptly found the exact car I needed in another state and arranged to have it delivered to my house and let me use a loaner car (the same car I was buying) until it was delivered. I can't say enough about the team at Modern Infiniti.

CortsMom

4 de sep. de 2015

By far the best experience I have had with a dealer. The team went out of their way to make the process so easy and seamless. I will not do business with anyone else. Fantastic team of professionals!

Happy Customer

4 de sep. de 2015

This was the best car buying experience I've ever had. I picked out a car online, emailed for a quote. Received an extremely good quote upfront without any haggling and showed up at the store the next day to pick up the car. After realizing that the car I picked out didn't have a specific feature I needed, the sales manager promptly found the exact car I needed in another state and arranged to have it delivered to my house and let me use a loaner car (the same car I was buying) until it was delivered. I can't say enough about the team at Modern Infiniti.

Ross Harris

27 de ago. de 2015

I always have a wonderful experience when I have my car serviced. One of the big reasons is Mitch Blumentrit, my service associate. I came back to Infiniti after several years away because he was still at Infiniti. He makes being an Infiniti customer easy!

Lucia Spencer

17 de jul. de 2015

My experience with Kenneth Dawson while beginning the buying process for a vehicle for my husband was exciting and informative. I was really pleased with his knowledge of the Infiniti and enjoyed the ride in such an awesome vehicle! That's why we're working on buying our next car from Modern Infiniti of Greensboro! Thanks for such a great experience!

Arthur & DeKeshia Hill

17 de jul. de 2015

My family previous purchased an SUV and Mr. Kenny Dawson was our Salesman. He was very professional with helping us select a car that would accommodate our family. He gave us several options and we did not feel pressured at all. He accommodated us as we made our final selection. He throughly discussed every step with us and made us feel his professionalism was genuine. When our family purchase our next car, I assure you that we will be contacting Mr. Kenny Dawson at Modern Infinite of Greensboro. I would recommend anyone to him to purchase a vehicle from, because I know he will guide them through the entire process.

Arthur & Dee Hill

17 de jul. de 2015

My family previous purchased a car and Mr. Kenny Dawson was our Salesman. He was very professional with helping us select a car that would accommodate our family. He gave us several options and we did not feel pressured at all. He accommodated us as we made our final selection. He throughly discussed every step with us and made us feel his professionalism was genuine. When our family purchase our next car, I assure you that we will be contacting Mr. Kenny Dawson at Modern Infinite of Greensboro. I would recommend anyone to him to purchase a vehicle, because I know he will guide them through the entire process.

Cherese

2 de jul. de 2015

Alex Bullerdick answered all my questions, was friendly, and returned my calls and emails promptly. He offered a good lease rate and was willing to deliver the car to me. I needed AWD and that was the only reason I did not lease the car.

aj123

17 de jun. de 2015

Excellent service. Prompt, friendly and very efficient. I live in a nearby town that does not have an Infiniti dealership but getting a loaner car was not an issue.

Pb97003019

6 de jun. de 2015

I service my G37 there because the friendly and very honest staff. The price was very reasonable to upgrade the sway bars compared to another local shop. I was never pushed or fed wrong information for more services beyond necessary ones. Much much better than Toyota dealer for my previous car. I would strongly recommend Greensboro Infiniti for any car you want to service.

docfuller

29 de may. de 2015

David Senkus of Modern Infinity Greensboro, NC made my recent purchase of a 2015 QX60 a very pleasant experience -- no pressure & no intimidation. David, Alex & Mark treated me with utmost respect & courtesy. I recommend you visit these folks at their beautiful facility should you be considering the purchase of a new or used car. They had the exact Infinity I wanted in their inventory -- so easy .You will find them & their facility friendly & accommodating. Also I am thrilled with the QX60.

Robert

21 de may. de 2015

Best dealership I have worked with. Very professional, but also friendly and easy to work with. Josh Bolen as salesperson and Alex as internet coordiator were excellent and made buying a car very pleasant. Would definitely buy from them again.

HeatherK

15 de may. de 2015

We had a great experience at Modern Infiniti of Greensboro. Alex Bullerdick was very prompt in returning our initial email and he worked closely with David Senkus, who was officially our salesman. David was extremely knowledgeable about our 2011 4Runner. We never felt pressured by him to make a decision and felt like he was genuine throughout the entire experience. The dealership is low-volume - but I LOVE that! David was organized and efficient from beginning to end and wasn't scattered in 10 different directions! We feel that we were able to negotiate a fair deal for both parties! Thank you David Senkus and Alex Bullerdick for making our first dealership car purchase a great one!

schoon5

8 de may. de 2015

David Senkus was very helpful and got me a good price. The paperwork went smoothly and I was in out of the dealership in just over an hour. No pressure dealership.

Sadie

1 de may. de 2015

I leased my 4th Infiniti today, and I had a wonderful experience. I especially appreciated how very well David Senkus understood my needs and me. He worked hard to make sure I got a car that would make me happy. I liked the way he systematically worked to discover the options that would work best to get me what I wanted and stayed within my budget. It was great to know that I had what I considered acceptable choices. Even after I bought the car, he patiently stuck with me to make sure I understood the features and how they worked. Hes an excellent teacher, by the way. Altogether, it was a stress free experience, and I got my new car thanks to Mr. Senkus!

Tom

25 de abr. de 2015

I have had a simply fabulous experience with the fine people of Modern Infiniti. I live 155 miles away and bought G37 convertible sight unseen. It was as promised and more. Each step was handled professional and with my needs in mind. Very unselfish people-always wanting to help. Thanks Rob, Don and especially Alex. I've been buying cars for 40 years and Infiniti's for 20. This is the best experience yet. Fair price, great customer service and zero hassles. I highly recommend Modern. It's worth any drive to buy from them.

Lildunebuggy

2 de abr. de 2015

I've bought many cars over the years and this was the best experience I've had. No pressure, right level of attentiveness, friendly, and they felt honest to me. Everything was sorted out quickly, and if I hadn't had to wait for my husband to drive my checkbook over, the entire transaction, from first view of the car until I drove it away, could have happened in under an hour. No long waiting during the "let me ask my manager" negotiations, and the paperwork guy was prompt and friendly. Josh was my salesperson and he was pleasant and delightful.

Antonio Johnson

23 de mar. de 2015

I just purchased a 2012 Infinity QX from Modern Infinity of Greensboro. I was a little hesitate to purchase this car just because of the price; however, both Alex Bullerdick and David Senkus sealed the deal. I live in Winston Salem and did not want to drive all the way to the dealership because I wasn't sure I was going to make the purchase. Alex communicated with me via email up until 9pm (after hours) the first night and several times the next day. Alex even agreed to make arrangements for someone to drive the vehicle to my job in W-S so that I could look it over if necessary. My wife and I decided to make the drive to Greensboro and we are glad we did. David met us outside (in the rain I might add) and greeted us by name. He took us on a test drive and explained all of the bells and whistles of this fabulous ride. David remained with us the entire time. This was without a doubt the best car buying experience that my wife and I have experienced. The process was quick and painless and the price was fair.

Donald Silver

17 de feb. de 2015

I purchased a 2014 Q 50 this weekend .This was the best dealership ever . Special thanks to the salesman Alex great job.He went out of his way to help me on my car buying experience. Also thanks to to Brad David Mark.

Taylor336

22 de dic. de 2014

My wife was at the Dealership at 9am when they opened to purchase a car we called about the day before. The salesman Mark treated my two kids like they were bothering him and low balled us on our trade; stating that the paint didn't match? What! Our car has never been in an accident. This was just their way of not giving us what we deserved on our trade. Once we stated we were getting financing from our credit union they offered even less for out trade. THEN WHILE GETTING FINANCING, THEY SOLD THE CAR RIGHT OUT FROM UNDER US WHILE WE WERE SITTING IN THE DEALERSHIP DOING PAPERWORK! What kind of business would ever do that to someone. My family has purchased over ten cars from Modern, but will never again purchase another thing from them.

AA993

22 de dic. de 2014

I tried contacting them twice with a car inquiry and after initial conversation i got no response!

Anonymous

22 de dic. de 2014

The Modern Infiniti Team are excellent at what they do and they go above and beyond to make your buying experience the best you ever had. Jim Schwartz was wonderful even staying on his day off to ensure he put me in my new car that night. Thank you Modern Infiniti and Happy Holidays.

Doris DiMaria

23 de nov. de 2014

Now also serving Wilmington and definitely worth the drive! Great inventory, they had the exact QX50 we were looking for. They have a friendly, honest, no "gimmicks" team. Alex and Rob were responsive to our needs and made our deal happen. This was the best ever car buying experience--no stress, just a real pleasure to do business with. Thank you Modern Infiniti for being so outstanding in every way!

Shopper 'D'

23 de nov. de 2014

Now also serving Wilmington and definitely worth the drive! Great inventory, they had the exact QX50 we were looking for. They have a friendly, honest, no "gimmicks" team. Alex and Rob were responsive to our needs and made our deal happen. This was the best ever car buying experience--no stress, just a real pleasure to do business with. Thank you Modern Infiniti for being so outstanding in every way!

Win with QX 60

23 de oct. de 2014

I had been thinking about trading my car in for an SUV for several years. One night I decided to check out the Infiniti SUV's and spotted the QX 60. I liked the look and saw on their web page and the online contact option. So, not thinking about the dealership being closed, I sent an email with questions. I received a pleasant response from the General Manager Rob Allmer who said the Internet Coordinator Alex Bullerdick would email the next day. Alex and I emailed over a week and I received a price online that was very fair. He referred me to salesman Mark Close who was also very helpful and personable. I decided on my purchase method and Mark Cooper, the Business Manager, reviewed the purchasing. All four of these men were 5 star. Very friendly, patient, professional, and low-pressure. I also have a 5 star QX 60. My experience cannot be beat.

CJeanes1

23 de sep. de 2014

The Infiniti dealership in Greensboro was outstanding in all aspects of our purchasing a new car. We met with Joshua Bolen who is a terrificsales person and someone anyone would be proud to have on their team. He was very knowledgeable in the car we were interested in as well as other Infinities and their options. Mr. Bolen gave us ample time to test drive and make our decision without pressure.Our overall experience with this dealership was outstanding, including the financial end of it. Everyone was very helpful and made sure wewere comfortable with our decision. We left the dealership with our new car thinking "wow" what a great place to purchase a vehicle.

JustMyLuck

14 de sep. de 2014

From the General Manager Rob to sales associates Mark and Josh to the finance department, all provided courtesy, excellent service. Rob went out of his way to transfer a pre-owned vehicle from another Modern dealership to his store in Greensboro (a location much more convenience for me). Thank you to Modern Infiniti Greensboro for a wonderful buying experience.

Evonne1967

8 de jul. de 2014

The sales department at Modern Infiniti of Greensboro worked with me to get the car that I wanted with all of the options and at a monthly payment that was lower then my previous car payment. Very friendly, helpful and easy to work with. My overall experience was excellent.

M. Hyler

6 de jun. de 2014

I recently traded in my 2011 M37 that I purchased from Modern Infiniti for a 2014 Q70s!!! I travel from Virginia to Modern Infiniti in Greensboro, NC because I do not have a Infinity Dealership in my town. I have been dealing with Brad Hagler, His Sales staff and Service Department since 2010 and can't imagine going anywhere else. Also by the way the M37 and the Q70s is the best car in it's class hands down!! I love this car!! The sales process and financing process was flawless from start to finish! I highly recommend this Car! This Dealership! and Infiniti!!!

Walt

9 de abr. de 2014

Remarkably pleasant experience. Clean, upscale facility, courteous and knowledgable staff, professional approach all around. Engaged but not pushy in sales approach. The whole operation smacks of competence.

joe28jet

5 de abr. de 2014

Modern Infiniti provided me with the best car buying experience ever. They gave me a great deal on a new Q60 Coupe & a fair price for my trade-in. They were true to all of their promises -- no games & no haggling. The people there were all extremely courteous, helpful, and professional. I look forward to buying my next Infiniti there in a few years. It was well-worth the trip from Raleigh, NC.

Joe M.

5 de abr. de 2014

This was the best car buying experience I've ever had. All of the folks at Modern Infiniti were wonderful & they sold me a beautiful new Q60 Coupe at a great price. They also gave me a fair offer on my trade-in. No games. No haggling. They were efficient, knowledgeable, and were true to all of their promises. I look forward to purchasing my next Infiniti car there in a few years. It was well-worth the trip from Raleigh.

Backontheroadhappyasever

2 de abr. de 2014

I really didn't expect to have my car repaired for a couple of day. When your life depends on it and you've ever been without your wheels then you know how my heartache! I was extremely happy when Mike at Greensboro Modern Infiniti called and said they could start work on the same day and even more elated when I received a call first thing the next morning saying that it was repaired and ready for pick up. And to top to all off..she was clean when I picked her up! I'm one happy driver!

Mike

28 de feb. de 2014

I visited another dealer in our area who unfortunately told my wife and I nothing but lies. I traveled 1 1/2 hours to Modern and it was definitely worth the ride. From the salesperson (Josh) to the manager, general manager, and finance officer, our experience was a joy. No lies, honest pricing, fair trade in, and no hidden costs. I would tell anyone to travel the extra distance for a quality dealer.

ctdickson

2 de feb. de 2014

Outstanding group of sales people! Low pressure, extremely prompt with follow up, friendly and helpful! Best buying experience i've ever had purchasing a vehicle!

Jen Engel

23 de ene. de 2014

I had a great buying experience at Modern Infinity! I drove 3 1/2 hours to the dealership and it was worth it. Neil and Brad made the whole process very easy and enjoyable. The vehicle I was buying needed a hitch put on and they didn't hesitate to provide me a loaner for a few days then deliver my new car to me. Much appreciated!! I would highly recommend this dealership to anyone. Loving my new QX60!

Todd

13 de ene. de 2014

Wonderful buying experience! The entire staff is outstanding...very helpful, responsive, and patient!

Sherry Jobe

3 de nov. de 2013

Always a Great experience at Modern Infiniti Greensboro, NC. Everyone is always professional. I always have to have a loaner car when my car is dropped off for service. They always have one ready for me when I arrive for my appointment. Great experience from the time I first purchased my Infiniti G-37 2010. Thanks Modern Infiniti Greensboro.

Shelley

16 de sep. de 2013

My husband and I had a great experience with Modern Infiniti. Crystin was very personable and extremely helpful with the car buying process. We are excited about our new Q50 and being a part of the Modern Infiniti family.

Ray

10 de sep. de 2013

I would highly recommend Modern Infiniti.Everyone was a pleasure to work with and were extremely customer focused.Mark,my salesman and Jim in finance were great to deal with.I was also helped out by the receptionist and a salesman named Josh.I live over an hour and a half away and they even delivered my vehicle.Thumbs up to all the staff at Moern Infiniti. PS The internet help on the dealership website was also greatly appreciated!

Christine Moore

4 de sep. de 2013

It was worth my 3 hr trip. I had searched and searched. The entire process was so easy. Josh was fantastic. I purchased my car on Thursday August 30th by 12n. Josh asked when did I want it. I said today. He said I will see if we have a driver today. He contacted me back in less than an hour and said a driver wouldn't be available until tomorrow which was Friday August 30th. My new car was in my driveway by 12n that Friday. This was a 3 hr trip to get my car to me. Thank you Josh

Christine Moore

3 de sep. de 2013

From the beginning to end the experience was better than any car buying experience I have ever had. From the beginning to the end Josh was simply the best. He was kind considerate patient professional and personal. I dove up got out of my car and was looking around. This young guy approached me and I knew right away he would be the one I would purchase my new car from. Yes Josh was the BEST from the beginning to end. He was not pushy at all. When ever I had a question. He had the answer. He never failed to contact me via call fax text or email. Josh I enjoyed my car buying experience you. I will purchase another car though you and I will send others your way. Oh and by the way my my new G37 is AWESOME.

Infiniti Fan

2 de sep. de 2013

It was worth driving that 80 miles from Charlotte to buy my SUV at Modern Infiniti. Thy are good people to do business with. Never had any sales pressure. Always willing to go that extra mile to earn your business. Thank you everyone at Modern Nissan Greensboro, NC who assisted me with the purchase.

mtstewa

1 de sep. de 2013

My new car purchase was the best car purchase experience I have ever had. I went to Ford dealerships in Statesville,NC and Winston-Salem, NC and the experience I had at Modern Inifinty will bring me back to this dealership for all my purchases in the future. I decided I would wait for a 2014 QX80 to arrive which would have the options that best fit my needs, mean while I sold my existing vehicle before the QX80 arrived. When I called to inquire about the delivery date and let them them know my delema they allowed me to pick up a loaner QX56 for several days until mine arrived. Now thats AwesomeThanks Tim

AllenS/Q50

31 de ago. de 2013

I have been dealing with Modern Infiniti for a number of years, and I continue to return because they make the buying/leasing experience so easy. Rob Allmer ordered my hagane blue Q50 just like I wanted it, then Kenny Scales and Bill Chatley kept me updated as to when I could expect my car to arrive. Upon arrival, it was love at first sight! Then it was up to Jim Schwartz to write up the paperwork. No back and forth haggling, no pressure, Just a great group of guys to deal with. I highly recommend this dealership!

EandOH

25 de ago. de 2013

This is the third Infiniti I've leased from Modern Infiniti of Greensboro. I live 350 miles from the dealership.That says alot about why I choose to use Brad and Ken at Modern Infiniti of Greensboro. My local dealership is into the old school of negotiating. You make an offer, they make an offer, you make an offer, they go to the manager and make another offer etc.... Brad and Ken take the hassle out of the negotiation process. I shop for the vehichle I like online. I see what others are paying. I make a reasonable offer via email. I get the approval back via email. To take delivery of the vehicle, they will even have someone deliver the car to my home! It just doesn't get any easier than that! I'm hooked and will continue to do business with Modern Infiniti.

Kellyredhotcar

18 de ago. de 2013

Our purchase was very easy and quick. Wife was pleased with her new cars.

sbourge4

1 de ago. de 2013

From the moment we stepped on the lot to the moment I drove off in our new 2013 G37 Sports Coupe 2 days later, we have been thoroughly pleased with everyone at Modern Infiniti of Greensboro. We had a car transferred in from another state and they offered us a very great price right off the bat, better than we were hoping for. No haggling at all! Joshua Bolen went above and beyond and even took me to the tint shop to help me pick what was right for the car and for me. They know their cars very well at Modern, there is absolutely no sales pressure, and everyone is so pleasant and friendly. They are a classy establishment, professionally run, and I would gladly send anyone to them. I look forward to going back for maintenance. Oh yeah, and, the car is AWESOME!

LoveMyG

1 de ago. de 2013

From the moment we stepped on the lot to the moment I drove off in our new 2013 G37 Sports Coupe 2 days later, we have been thoroughly pleased with everyone at Modern Infiniti of Greensboro. We had a car transferred in from another state and they offered us a very great price right off the bat, better than we were hoping for. No haggling at all! Joshua Bolen went above and beyond and even took me to the tint shop to help me pick what was right for the car and for me. They know their cars very well at Modern, there is absolutely no sales pressure, and everyone is so pleasant and friendly. They are a classy establishment, professionally run, and I would gladly send anyone to them. I look forward to going back for maintenance. Oh yeah, and, the car is AWESOME!

AllSteph

12 de jun. de 2013

I have been searching for a specific SUV for a few months now. I found 1 locally and the other at Modern Infiniti. I live about 4 hours away and so far the experience has been so much better than our local dealership. Billy has responded quickly, he is friendly, and seems to be sensitive to how far I will be driving. Hopefully I will be able to make my purchase tomorrow.

Infiniti

27 de nov. de 2012

Laci VanDell was the reason me and my wife purchased from Modern Infiniti.. She was a pleasure to work with, She knew all the answers we asked. I completely recommend Modern Infiniti.. Please ask for Laci VanDell

Wanda

6 de may. de 2012

I purchased a used 2010 Ex35 last year and had spent the previous 6 months searching for a specific color combination. I discovered the car with the exact same color combo, year, and features at two dealerships, one locally, and one at Modern, which is approximately 70 miles from my home. Of course, my first choice was the local dealership. I named my price, told them what price I wouldn't exceed and they repeatedly tried to haggle and get me to pay more than I had told them I wanted to. After about 7 days of phone calls, speaking with the manager and emailing, I decided I'd check out Modern before my car got away. I told them my price and with very little time spent discussing price, I picked up my car about three days later at below my budgeted price. I would have picked it up earlier, but I needed someone to go with me and drive my old car back. When the dealership found out I couldn't get a ride until a few days later, they picked me up! Yes! 70 miles each way so that I could get my vehicle. I was very pleased with the buying process. The woman who picked me up was very friendly as were all of the personnel. A special shout out to Kenny Scales, the greatest salesman in the world! Thank you for your kindness and expertise. I have purchased many cars and this was by far, the best experience ever! No pressure, no haggling, beautiful surroundings, great prices. I could give 10 stars if I could.

Torched

6 de may. de 2012

My wife and I had been looking at mid size GM SUVs (Pontiac Torrent, Buick Rendezvous, Saturn Relay or Chevy Equinox)for a few weeks so we had a good idea that was what we wanted and how we wanted one equipped. When we first started looking I secured a line of credit with my credit union so we also had a good idea of how much we could afford to pay. One Saturday I saw a 2006 Pontiac Torrent on Modern's website. The vehicle was located at Modern's Infiniti of Greensboro, NC location. We live a fair distance from Greensboro so we contacted the dealer and made sure the vehicle was still in their inventory prior to going to look a the Torrent. Our salesperson, Josh Bolen, is a great salesman. He was knowledgeable of the vehicle and the dealership. The vehicle met our expectations so we started negotiations. The negotiations were needlessly difficult and drawn out. I let the dealer drive my trade-in and declared my cash, out-the-door price but management would not agree to my price. The finance manager insisted he could get better financing terms than I received from my credit union. He continued to insist I give him my credit information even after I showed the financing terms available from my credit union. I filled out the credit form to get him off my back and advance the sale to the next step. Once he ran my credit we still couldn't make a deal. I gave the salesperson stuck in the middle between me and the finance manager my telephone number and told him if they changed their mind to give me a call. Five hours wasted. When I reached home there was a message that my deal had been accepted. I called and verified they accepted my offer and made arrangements to seal the deal on Monday. That Monday it took about an hour to complete the paperwork. Mr. Bolen "sealed the deal" with a full tank of fuel. A few weeks later I contacted Mr. Bolen about a small problem that developed with the sunroof switch. Josh arranged for the repair to be made at a Modern dealership nearer to me. Couldn't ask for more. I like the vehicle. I like the salesperson. The finance manager nearly lost the sale.

Wolfpack Fan

4 de may. de 2012

I have purchased my last 2 vehicles at this dealership, both pre-owned G35's. I have not only been pleased with the price of both cars (very competitive vs. the market), but I was also happy with my experience in dealing with the sales staff and management. I also currently have all engine service performed at Modern Infiniti in Greensboro. They provide me a loaner vehicle, which is a huge help, and also clean my car thoroughly with every service (at no charge). I would highly recommend this dealership for either vehicle purchase or service.

steveo

4 de may. de 2012

Mark made it so easy to buy my new car. He processed my paperwork and got my son and I out of dealership within a couple hours. We went and had lunch and by the time we returned my car was ready. Thanks Mark

InfinitiFan

4 de may. de 2012

My wife and I have dealt with the folks at Modern Infiniti for many years and they have become almost like family. They always go the extra mile, whether it's in getting us into a new vehicle or servicing our cars. The brand is obviously important but having had several so-called luxury cars over the years, I can tell you that the dealership and its commitment to the customer makes all of the difference.

I Hate Automatics

4 de may. de 2012

I was looking for a specific G37 and Modern Inifiniti had one. After a few emails, we came to an agreement on price. The process was fairly painless. I gave them my offer, they countered with something reasonable, as opposed to another Infiniti dealership that was closer to me, and they accepted my counter. Everyone was polite and professional when we came in for the purchase which took about 1.5 hours. The sales manager acted strange though, he didn't act like a typical car salesmen :-), which was refreshing.

Car Shopper Pro

21 de mar. de 2012

They email,phone in a timely matter an continue to stay in touch.

Just a Guy

9 de feb. de 2012

WORST dealership in history. I came to these folks with a wrecked G35 I had originally purchased from an Acura dealer. I loved that car. They claimed it had an excess of $11,000 in damage upon inspection, and offered me a measly $1,500 for the car. I ended up buying a 2006 M35 from them, apparently looked over thoroughly and checked, with a clean CarFax. No wrecks reported or substantial damage. I had also been a regular customer for a year, and always had my G35 serviced there. Every other oil change they tried to tell me I needed unnecessary repairs, but I ignored because I knew better. I just wanted Infiniti techs to service my car. No more than 1 week later, the MECHANIC at the dealership was driving around my old car, completely fixed and running well. So much for more than $11,000 in damages. THE SECOND DAY of ownership, my newly purchased car's tire pressure light came on. Upon further inspection, I found a small slit in the side of the tire. I had not hit anything, and the car had been kept in the garage. THE MANAGER, "Bill", seriously tried to charge me for a new tire. After debate, he finally had it replaced. TWO MONTHS into ownership now, I'm on the way to work, and the radiator SEPARATED IN HALF, not cracked, SEPARATED. The dealership told me it would cost in excess of $900 to replace. I had to go inside the dealership and raise a fit while talking to the manager to get them to work with me, fairly. They agreed to replace the radiator for a couple hundred, and cheaped out with an AFTER MARKET, NON INFINITI OEM, radiator. THREE MONTHS into ownership now, I go in for an oil change. Upon picking up my car, MITCH, the service advisor, informs me that I have a "serious" problem and that my ENTIRE STEERING RACK AND PINION SET would have to be replaced. This is a $2,000 repair bill, and they said they would just be o so nice as to give me $200 off. THESE GUYS ARE CROOKS, and their mechanics as well. I took the car to a mechanic, whom I trust, and he informed me that it appeared the car had been wrecked at some point, and not fixed properly. I am EXTREMELY disappointed with the level of service I received from a "prestige" dealership that sells high end automobiles. I HIGHLY recommend purchasing your Infiniti, or any car for that matter, from anywhere BUT these dishonest people. All they want is your money, and do not do honest business.

ericzmeh

8 de feb. de 2012

WORST dealership in history. I came to these folks with a wrecked G35 I had originally purchased from an Acura dealer. I loved that car. They claimed it had an excess of $11,000 in damage upon inspection, and offered me a measly $1,500 for the car. I ended up buying a 2006 M35 from them, apparently looked over thoroughly and checked, with a clean CarFax. No wrecks reported or substantial damage. I had also been a regular customer for a year, and always had my G35 serviced there. Every other oil change they tried to tell me I needed unnecessary repairs, but I ignored because I knew better. I just wanted Infiniti techs to service my car.No more than 1 week later, the MECHANIC at the dealership was driving around my old car, completely fixed and running well. So much for more than $11,000 in damages. THE SECOND DAY of ownership, my newly purchased car's tire pressure light came on. Upon further inspection, I found a small slit in the side of the tire. I had not hit anything, and the car had been kept in the garage. THE MANAGER, "Bill", seriously tried to charge me for a new tire. After debate, he finally had it replaced.TWO MONTHS into ownership now, I'm on the way to work, and the radiator SEPARATED IN HALF, not cracked, SEPARATED. The dealership told me it would cost in excess of $900 to replace. I had to go inside the dealership and raise a fit while talking to the manager to get them to work with me, fairly. They agreed to replace the radiator for a couple hundred, and cheaped out with an AFTER MARKET, NON INFINITI OEM, radiator.THREE MONTHS into ownership now, I go in for an oil change. Upon picking up my car, MITCH, the service advisor, informs me that I have a "serious" problem and that my ENTIRE STEERING RACK AND PINION SET would have to be replaced. This is a $2,000 repair bill, and they said they would just be o so nice as to give me $200 off. THESE GUYS ARE CROOKS, and their mechanics as well.I took the car to a mechanic, whom I trust, and he informed me that it appeared the car had been wrecked at some point, and not fixed properly. I am EXTREMELY disappointed with the level of service I received from a "prestige" dealership that sells high end automobiles.I HIGHLY recommend purchasing your Infiniti, or any car for that matter, from anywhere BUT these dishonest people. All they want is your money, and do not do honest business.

I luv cars

9 de oct. de 2011

Drove 70 miles to make purchase. Car was waiting and salesperson present and informative. I was happy with the deal. Sales and financial managers were professional and pleasant. A great buying experience. I would recommend this dealership

Jennifer

12 de ago. de 2011

I visited the dealer and was given the best service and customer service ever! I've been searching many dealers and never received the attention that I did at Modern Infiniti in Greensboro! I have suggested to many of my friends and family members that, they should definitely purchase from them. And have their service with Modern as well. Just the kindness of each person was great! Excellent dealer, sales, service and products! Great job guys!

johnmc

28 de ene. de 2006

Dealer sold me a used car. They claimed to have checked it with a paint gauge they had recently acquired and stated there were no accidents or paint work. Next they said both catylitic convertors had been replaced as well as the clutch. Also they said the only thing wrong was the front tires were cupped. Turns out the front fender was fixed and painted. Only 1 cat. was replaced and the clutch is original. The front suspension bushings are worn which is causing the front tire wear. Also the rear tires are the incorrect size. The alarm is broken and the keyless entry does not work. The alarm goes off for no reason. The engine continues to heitate and stall after a breakdown on the first night. Sometimes the traction control light comes and stays on and then the engine will have flat spots in the power band. The dealer had $389 in fees. What a load of dog doo.They promised to have the car washed and vacuumed for delivery. That didnt happen. The original detail job on the car was horrible. The paint has swirl marks all over it. The interior is greased up with some kind of crap. The real dirt wasnt even cleaned. The engine was steam cleaned on the top side only. And also greased up with gloss. These guys are pretty shameless and ignorant. What else is new.*The car is now leaking like a sieve. It turns out the car had synthetic oil in it its entire life. Modern Infiniti's Service Manager said that they never use synthetic and put mineral oil in the engine. There guys really suck.