Marion Garrido

18 de ago. de 2016

We purchased a set of 4 spark plugs last week and paid for the 24 hours delivery. The next day, we received a message telling us the spark plugs we already paid for were not available anymore.The spark plugs were sent three days after that, meaning we paid a 24 hours delivery for nothing and weren't refunded.Then, we finally received the package and there were only one spark plug instead of four in it, meaning we're gonna have to start the process all over again.Our only holiday of the summer is in four days and the car doesn't work.We don't even know if we're gonna be able to leave because Mister Auto can't fulfill a basic task like sending what you pay for.My questions are:How can you make someone pay for something that is not in your stock?How can you deliver one item when we paid for four? This is literally the worst service I've ever experienced.I will post this on every website where I can review your awful service to alert other people of how you treat your customers.

Andrew P.

2 de feb. de 2016

Do not buy from this company!!!!! They sold me a car that needed more work then the car was worth. The warrant did not cover anything after the car broke down on day 6. Now I will have to sue them and make sure that everyone knows just how unethical Mister Auto is!

Tay Kittrell

20 de ene. de 2016

They are so great !! Really nice people, great customer service

Samuel Herrera

17 de dic. de 2015

customer service was amazing! good inventory of vehicles. will recommend to friends, and I will be returning in the future.

C. Anderson

29 de sep. de 2014

I went to this dealer after being told that no one would sale to me because I had a co-signed a car that was repoed. When I got to the lot I was impressed with there selection of cars, they were not your normal buy-here-pay-here junkers. I found a BMW X5 that was very nice for the price. It had a few issues, however they fixed them. The worest part was the finance process it is slow, took several days, this was not on there end, more like the banks they go thru are not about speed.

Gatorman

13 de jun. de 2014

Called about a specific car. Receptionist couldn't give me any info but took my name and number and assured me that someone would call me back right away. As of a week later, haven't heard a word.

disabled engineer

26 de jul. de 2013

I had intended on traveling to Denver to purchase a used Porsche Carrera 4 from Mister Auto. Due to my poor health I was unable to fly and had to cancel the purchase. Everyone at the dealership was understanding and helpful. I got a call afterwards to inquire about my health and found it reassuring to know that apart from business there is real compassion and concern shown by people. I regret not completing the purchase but I would absolutely recommend Mister Auto for anyone interested in buying a used car. There may be other options and other experiences for buyers, but I found the people at Mister Auto warm and very helpful. Thanks.

ashley johnson

16 de jul. de 2013

Came in to test drive a Audi . Left with a Audi because I was so happy with the deal and the service. My car salesman was so kind. He was a treat to deal with and effortlessly tried to make me a happy customer by getting me all that I was looking for. He was not pushy and annoying, like most car salesmen. Then I got to finance with them, however a bit slow other than that Couldn't ask for a better car buying experience

Chang Joon-Ho

11 de jun. de 2013

I just bought a used car here that I found on the internet and the sale went smoothly . They didnt have a car salesman mentality which I appreciated. I had an issue that was quickly resolved. i recommend this place.

bob

1 de may. de 2013

The experience here was good. I found them to be very accommodating and easy to deal with.