Heidi Jenkins

28 de ago. de 2021

Let's face it, right now the car market far favors the seller over the buyer. Yet, I was lucky enough to encounter Konstantin, and to that end, the management at Michael's who backed him. In today's market, with cars literally zooming off the lot within seconds of arrival, Konstantin worked with me, my budget, and my particular needs as if I was the only car buyer for miles. It truly felt as if Konstantin was advocating for me, and not the dealership. Did Michael's make money? Sure. But a manager mentioned to me, when I was telling him how appreciative I was of the offer, that the salespeople are not fighting for commission. They are all paid fairly and in turn, they are looking out for the buyers so they just keep coming back. It really showed - I got an incredible value for my trade-in (I still can't believe it!), great financing, and the car I hoped to buy, all making it work within my budget. And in this market, that's not just good, that's remarkable.

Lauren A

2 de sep. de 2021

I am somewhat of a customer service snob… being in the sales industry myself. I can honestly say the experience of buying our new car went fantastic. Our sales associate, Michael Lambert, treated us with care and concern the entire time. If there’s one thing my husband and I love- it’s good customer service and a good sticker price! Thank you Michael L. we’ll definitely be back. He even buffed and spot cleaned the car for us until we drove off practically! Picture attached. Overall, we are happy 😊

Adrian

24 de sep. de 2021

The representative that helped me was amazing! I was able to test drive a couple of cars, that I had been wanting too. With some great opinions as well, which cars were better. Bobby was very helpful, can't wait to go back soon.

Dao Zhou

14 de abr. de 2021

This dealer gave the best price around the area and the salesman is awesome! I was with Luke Lancaster. He's super nice and friendly. He's very knowledgeable and gave a comprehensive explanation of the car's features. Due to lack of credit history, the leasing process was very complex, but he patiently stayed with me throughout the 4 hours until 8:30pm and kept me engaged. During the process, I never felt pressured to buy. I really appreciated his working attitude and professionalism. He's also very responsive for any questions after I leased the car. I'm very satisfied with this place and will definitely recommend it to my friends.

Roberto Carlos Carrasquillo Fuentes

5 de sep. de 2021

I went to various dealerships even Toyota ones. Each one of them where charging $3,000 over the marked price. But after two days searching when I arrived to Michaels Toyota of Bellevue was the right place. I met a great salesman named Michael Lambert the man. He was straight and true all the way to the end. He and his boss even showed me their list of incoming cars even those in production phase. Which one were sold or on hold by another customer. And he did everything to find me a brand new car. In less than a week I got my brand new car with a more than good deal. They military service/customer oriented. Thanks Michael Lambert.