AshleyH

17 de ago. de 2016

WARNING SCAM WARNING SCAMWARNING SCAM If I could give negative stars ( I would) , HORRIBLE "corporation" if you could even call it that. NEVER EVER UNDER ANY CIRCUMSTANCES consider buying a car from them. I don't care how bad you think you need one right now your only going to be upset and scammed in the end paid almost 11,000 dollars towards my car that by the way was only worth about 5,500 dollars the price they had was 9,985 but i really needed a car. after the finance fees the car went to 21,000 DOLLARS !!!! CHARGED ME 10,000 DOLLARS JUST FOR FINANCE and fees. I had the car for 2 years ALWAYS paid. Until I got sick for a couple weeks and missed a payment. Because I was off work talked to the general manager about making up the payment HORRIBLE customer service he is VERY RUDE ! And would NOT work with me nor would he honor the contract of 2 deferments in the life of a loan. Said he didn't have to and basically didn't care about his rude employees or bad customer service. Also didn't care I was a LOYAL PAYING CUSTOMER and was trying to work with them. we passed words and then he said he was going to repo the car because he didn't like my "attitude" I asked to speak to someone over him and he then said he was the HIGHEST and ONLY person I could speak with. I tried to call back and pay the next day the girls kept hanging up on me. Then the last girl put me on hold for 30 minutes!!!!! Then at 6:05 exactly! Hung up!!!!! I tried to call back they were closed. Called the next morning was then told what happened yesterday with me trying to pay didn't matter. And I was put in repo status over 247 dollars! That I was trying to pay !!!! Would not take my payment 2 hours later while I was trying to reach a higher manager they took the car called and asked can I get it back i was told yes by the customer rep She then put me on hold and then said her gm RAY LLOYD said no! So basically i have paid 11,000 dollars toward a car that was only worth 5,000....took the car over a missed payment. Would not work with me after paying faithfully for 2 years 11,000 dollars!!!!!! Its a scam!!!!!! They over charge on the cars get you to pay so much and plan for you to miss a payment in the life of a 4 year loan! They planned this in 4 days Won't honor the deferments. So they can repo it stick you with debt and put the car back on the lot and make the money again on someone else!!!!!!!!! DONT BUY FROM THEM IT IS A SCAM. NOT WORTH IT !!! SCAM SCAM SCAM

agiraldo

28 de nov. de 2014

I had researched my car on their website prior and told them about my low credit score. I setup an appointment and came in the next day. Even with a couple of small hiccups there still worked with my credit and even gave me water and a snack while I waited. It took two hours, maybe even less and I drove away in a VERY nice truck. I will be try and refer them to my other friends and refer the website to other family members. The appointment and website made it very easy to work with them.Thank you guys!-Shandra