Kim C1234

17 de feb. de 2021

The tech I had working with me was fabulous! Super nice and very professional. Just went in for an oil change. My only complaint is the $1,000 + extras they always find I'm going to need so might as well do them now... $255 for an air filter? I always change that myself for under $50. It's one of the simplest things you can do yourself. I hope it's not because I'm a woman that I always get a long list of things that should be done. Seems my husband also gets that list on his M5. That's really my only complaint. Well, the list and the high prices for simple procedures. I know going to the dealership is always higher. But the pricing has just become ridiculous.

S W

15 de oct. de 2020

The dealership was very modern and upscale. Everyone seemed friendly and professional. Dante knocked my socks off. He was the only salesperson I could see in the lot and he was running around like crazy helping everyone. I test drove a mini and loved it. He continued to stay busy but was very attentive to me. It was refreshing to be helped by a non-pushy salesman. I was happy with the service and I'm very happy with my new car!

Steve LeBoeuf

16 de sep. de 2020

Purchased a CPO BMW 4-Series in July 2020. Customer service was very good. I had been looking for a specific make/model/color and found it on the website before it was available for sale. Called the dealer and Amairany was very helpful, getting me information on the specific vehicle and connected to a Sales rep (Richard Houston). It was a pleasure working with Richard – he helped me get answers to my questions, sent me pictures before they were posted, and secured the vehicle so I could get there to see it in person and test drive it (I’m not local to the dealer). Richard also helped take care of a couple of special requests for me, which I appreciate. Overall great sales experience. Even my experience in the F&I office was easy and pleasant (Ali Nashawati helped me). There were a coupe of very small paint chips that I asked to be repaired, which they took care of at no charge. They did a reasonably good job – 99% of people would probably not be able to tell it ever had any touch up work done. While the work is good, it’s not quite as good as one would expect from a top quality body shop. My recommendation is to thoroughly inspect any work done before accepting and/or taking delivery of any vehicle that has had paint work done – at any dealer. Final waxing and detailing was just okay, I had to clean a lot of “wax” residue out of the nooks and crannies and the interior had some cleaning residue that needed to be removed. Not terrible, but not ideal either. Again, the work was good overall and I did accept it. If you’re purchasing a new or CPO BMW, I can definitely recommend Long Beach BMW for their sales and F&I staff.

Brad Burge

27 de abr. de 2021

I had the pleasure of working with Quinton who helped me get the exact car I’ve been wanting for so long! He was professional and made me feel right at home during my car buying experience. This was a smooth process and I couldn’t be happier with the results of going to to this dealership. Thank you so much!!

Tracy Harrison

16 de nov. de 2020

My entire experience at Long Beach BMW was absolutely amazing. The sales men along with the finance reps were professional, generous, and most of all, they made sure I was satisfied. They didn’t try to talk me into getting something I want, like most deals do. They made it happen, and I’m truly happy. The entire process, was smooth and fast