CandiceF

8 de abr. de 2013

Impressed with their speed and efficiency! Would most definitely recommend this dealer, and return in the future for purchases!

OC

1 de abr. de 2013

All the employees, Bonnie, Regina and Judy were extremely helpful and their customer service made the whole process very enjoyable. I would recommend others visit Lauderdale MINI when looking for a MINI.

Dwoody1000

5 de mar. de 2013

YES! Judy did an outstanding job and is giving us outstanding service. Thank you Judy we will tell our friends and family about you. Upfront and honest just what we like. This is our third Mini from Holman Automotive are were satisfied. We are VERY happy with our Countryman. Great team! My brother, who lives in Vero Beach, also purchased a Mini convertible from Bonnie last year and he is very happy. That is 4 and counting for the Wood Family. Thank you and see you soon, David and Arletta

LaurenDepo

2 de nov. de 2012

I wouldn't recommend a single person to lauderdale mini. This is the second time in less then a year I've had the worst experience with them. My car has 8000 miles on it. Bought it brand new 2012. The right side of my car, both front and back tires are completely bald. Almost steel showing. However the otherwise still looks brand new. There trying to tell me it's my Wear and tare on the vehicle and that I should of had an alignment at 5000miles. Also that I was driving on low tire pressure. I respond back with "how would you know my tire pressure is low and wouldn't the sensor go off and tell me" no respond back to that. They were not friendly what so ever nor willing to help. They give me a GMC ukon to SUV to drive in place of my mini as I have to pay for the gas. It's Friday and they still can't tell me what's wrong with my car nor have they called to inform me. I get a very improfessional text message from the service advisor. I asked for corporate phone number, he gives me the wrong number and then sends a text back saying "my bad." The last service advisor I had when the shroud around the turbo was bad the first 2 months I had the car he wouldn't return my phone calls and they had my car for well over a week. Then I'm two months away from being a year on my car and they tell me it's a month to soon to get the yearly Maintence on it. So in less then 30 days I have to deal with these improfessional people rude employees. I will never ever refer a single sole to mini or BMW again. And there are a whole lot more complaints I have.

Ken Rodway

29 de feb. de 2012

This is my second experience in dealwith with Lauderdale Mini. Jessica C, our salesperson was most courteous, efficient, and knowledgable about the vehicle that we were interested in purchasing. We had the trade in appraised one night, and the next day our vehicle was ready to pick up the next day. On the day we picked up the vehicle, the paperwork was minimal and we were only in the dealership for an hour and 20 minutes. I would recommend this dealership to anyone who is interested in purchasing a Mini (any model). I have always found the staff to be friendly, courteous and patient.

mousebird.mama

9 de feb. de 2012

We have had a Mini since 2008 and it is a wonderful car. Last fall we placed an order for the new red/silver Coupe with white leather interior. We anxiously waited for almost 4 months for the car to be built and arrive at the dealership. When it came in it was BEAUTIFUL. I went out and got a cashiers check towards the purchase price, had custom plates done, and a few other things and dropped them off, so that things were ready for finishing the paperwork on Sun, 2/5/11. They checked over our trade-in which was first appraised at 12,000....they dropped it to 8,000 and said the transmission was going out/bad....which we disagreed with. We took it to Car Max, and got an appraisal close to Mini's original appraisal and the transmission was FINE. In leaning this we LOST TOTAL TRUST WITH THIS DEALERSHIP. The reduced trade-in value would have make the payments too high for us.We sold the Mini to Car Max, re-deposited our cashiers check for the Mini back in the bank. We went to Rick Case Fiat, and on 2/6/11 bought a Fiat 500 Pop, which is fully paid for and no car payments. The staff and dealership were pleasurable to work with.Aside from the above, the sales person Jessica was a wonderful person (at Lauderdale Mini)to work with. She was NOT at fault with us going elsewhere for a new car.

TeriH

28 de nov. de 2011

I was very impressed with Ft. Lauderdale Mini. The sales associate I worked with was Regina Poirier. She was extremely knowledgeable and helpful. Not once did I feel pressured, instead I felt that she was recommending a product that she truly believed in. She went out of her way to make sure that I was getting everything I wanted. She was very attentive without being overbearing.It was a pleasure to work with her.I love my new Mini!! I will recommend Ft. Lauderdale Mini to all my friends, and will certainly make sure that they ask for Regina!

christyfultz

22 de nov. de 2011

Everyone in this office is so positively wonderful, helpful, kind and fun. They are very knowlegeable and work according to my needs. I trusted the information they provided me.

Lquiros

9 de nov. de 2011

Excellent service. Great attitude. Very satisfied! Both the sales rep and manager were friendly and purchase was quick. Everything was explained, there was no pressure.

linda rana

7 de nov. de 2011

Regina was professional,friendly,encouraged questions and not intimidating, Extremely helpful. I felt she enjoyed her job and loved the mini as much as I do. I left the dealership completely satisfied, and would reccomend to all my friends.

atertulien

7 de nov. de 2011

Judy was extremely helpful and attentive throughout each of my visits. I am not only very satisfied with my Mini, but the service at the dealership was great. Everyone there, especially Judy was very helpful an patient.

cieline020493

2 de nov. de 2011

Regina was really nice to me and helpful. Ive called other dealers before and shes really the only one who really did what she can. I live in Miami so of course I also called the Mini branch in Miami, however, they were not able to help me at all. Id rather take the bus to Ft. Lauderdale to finish the deal with Ms. Regina than go to the closest dealer here. Anyway, she was great and the dealer was great. Everything went smoothly and that is why I would totally recommend them. THANKS AGAIN!

imanih

17 de oct. de 2011

The staff was very friendly and helpful during the process. They made me feel very comfortable about my Mini Countryman purchase. Overall it was and still is an excellent experience!

FraukesMini

10 de oct. de 2011

When we visited the Dealer Lauderdale Mini, we had looked around for a couple of minutes, when a sales person greeted us friendly and asked what we were looking for. Since we already knew, which vehicle we were interested in, the sales person explained everything about the car and answered all of our questions professionally. When we sat down to prepare the contract, Mrs. Reardon made sure to give us the best price possible, explaining all options. We expected to be there for a long time, and were then very positively surprised how fast everything was handled!

leopanda

10 de oct. de 2011

Lauderdale Mini was an exceptional experience to purchase a mini from. Judy Reardon was very delightful to deal with. I would recommend Lauderdale Mini and return in the future.

timsweeney

5 de oct. de 2011

Jessica was the reason I went to Lauderdale Mini.She impressed me from the first minute we met till the deal was done.I'd hire her in a minute!

lchen002

4 de oct. de 2011

My husband recommended this dealer to me because his friend had a great experience here. Everybody there are very friendly and helpful. They don't push people to buy it, but instead give them very honest advice, which is the best part of a purchasing experience. The agent who helped me was Tony, and he was very sincere when giving me advices. And he also tried really hard to get me a better deal even though there is not much he could do for a 2012 model. But I appreciated his effort. This is definitely the right place to go to get your MINI. And the car is awesome!!

timothylyons22

4 de oct. de 2011

Regina was very helpful and thorough. Her attenton to detail and her follow up skills made my experience an excellent one! She ensured that all was in order prior to my last visit to finalize my purchase.

claleigh

27 de sep. de 2011

Regina was very helpful, friendly, easy to talk to and persistent. I would not hesitate to recommend her to all my family and friends. Keep up the good work Regi. Claude

burnhamite

26 de sep. de 2011

tony was extremely helpful throughout the process and kept me up-to-date on the delivery of my car (custom order).on my delivery day, EVERYONE in the store was pleasant and friendly, the process itself took about an hour.love the car:)

mvpb1976

20 de sep. de 2011

This dealer was great to work with. They were extremely helpful and I would come back again. It wad a nice experience and the staff was fabulous.

kraig1126

31 de ago. de 2011

Great experience working with Lauderdale Mini. Knowledgeable staff, both sales and finance, as well as smooth purchase transaction. I would recommend this dealership to friend/family.

lauderlee3

25 de ago. de 2011

Never has buying a car been more enjoyable than my experience with Judy, Bonnie and Rafael. Judy had invited me in to see the new coupe. But when I got there, there was the Mini of my dreams. It was just like the one I had built on line.It was love at first sight and Judy played matchmaker.Everyone at the dealership was friendly and helpful. Judy was patient ,knowledgable,helpful and a pure delight.She really made buying my MINI a wonderful experience and I am sure we will be doing business again.I love my new MINI and am thrilled with my experience at Lauderdale MINI and Judy. If you are looking for a MINI, Look no further than Lauderdale Mini and Judy reardon.

Jonaslady24

15 de ago. de 2011

I gave a 5/5 because the car I bought was explained in depth so I knew exactly what I was doing before I drove out of the dealership. It was a very friendly atmosphere, and they could not have been more helpful to me.

MiniSteve

13 de ago. de 2011

This is the second Car I have purchased from Regina Poirier at Lauderdale Mini. Both times I was "Just Looking" but their helpfulness, selection and great pricing made me know my search was over -- they had the car I wanted at the right price and were able to close the deal and deliver the car in about 2 hours from walking into the show room to driving out in my new car. They are just GREAT!

jjddiixx

13 de ago. de 2011

I was completely satisfied and I will return in the future as well as refer a friend!I dont think that my comment should be like an essay!! This is something that I am doing at my convenience and now it has become inconvenient - good think I liked everyone at Lauderdale Imports otherwise I would be comletely annoyed.

psilitsky

10 de ago. de 2011

all good service, very helpful and friendly from the beginning. Alwasy prompt in returning calls and if didnt know answer, would find out. Rafael , the finance guy was professional as well. and friendly.

cgar

9 de ago. de 2011

Toni was a patient, no pressure Motoring Advisor. He took us in a test-drive of two cars with the options we wanted to compare, explained the options and differences in each one and let us make our mind in peace. On the day we picked up the car he explained all features and idiosyncrasies of the MINI (surprise - they have some...). It was an overall good experience. I felt (but don't have data to actually compare) that we may have got a slightly lower price in another place, but the overall no-pressure and friendliness of the environment was worth a few $$ for me, considering we plan to keep the car for a while.

bhanka

8 de ago. de 2011

Friendly, helpful, willing to deal, they got my business. Found dealership very helpful as I was purchasing vehicle and flying in for pickup. Everything went very smooth and we really enjoy the car.

bob&lawrence

5 de ago. de 2011

We visited the Mini Dealer several times, thinking about the remote idea of acquiring a Mini car in the future, and the minute we met Judie she was so exceptionally prefessional and friendly that we felt we could trust and purchase a used mini with the extended maintenance program. we are very happy with our new (used) Mini!

royhunt

30 de jul. de 2011

You couldn't ask for a better sales person than Judy Reardon. This is the second Mini I have bought from her and I wouldn't want to deal with anyone else. She is a great lady, very friendly and professional. If you really want to enjoy buying a car Judy is the person to deal with. Thanks again Judy.

tammynestor

25 de jul. de 2011

Tony was perfect. He was knowledgeable about the car, friendly, and no pressure. I would recommend Tony and this dealership to anyone shopping for a new car. Thanks!!

ejgalanter

21 de jul. de 2011

Courtesy and kindness demands that we give the most favorable consideration we can, as a matter of personal habit, in matters of business and exchanges of property, especially when in so short a time little can be known about the parties involved in the transaction.

Autofrk

19 de jul. de 2011

Went there for a test drive. Excellent dealership. Very friendly and professional. The salesperson answered all my questions and was not pushy. Love to work with them. Planning for my next Mini to be bought there. Recommended to everyone!!!!

grisel27

17 de jul. de 2011

I drove from Miami to Lauderdale Mini on a recomendation and I was extremely happy with the entire experience, and the issues with my Mini were completely resolved. Thank you.

ntmccutc

17 de jul. de 2011

The sales staff was very friendly and willing to work with us on putting together a deal. Having a Mini is awesome and I am very glad I bought it from Lauderdale Mini!

mario13

16 de jul. de 2011

Great salesperson. Probably my best experience purchasing a new vehicle. They really cared about what you wanted and was treated with the upmost respect. Even the financing was very smoothe, no little games. Great overall experience. Would recommend them to anyone.

umettin

11 de jul. de 2011

Really liked their service. It's not a dealership like the other ones where you feel pushed into a sale. Regina was very courteous and professional. I can highly recommend.

redclubman

8 de jul. de 2011

My experience with Lauderdale Mini was amazing! My sales rep was knowledgeable and courteous, taking as much time as we needed on a Sunday evening (we walked in at closing time...) and making sure we were absolutely comfortable with the sale. The follow up appointment for detailing was also excellent!

Andvan

29 de jun. de 2011

I had a great experience at this dealership especially after having a horrible experience at the other mini dealership in coconut creek. We got the trade-in amount we wanted for our car & we got a great deal on the car we purchased. I would definitely recommend them to others.

pasgu263

27 de jun. de 2011

I had a great experience working with Judy. She was very generous with her time showing me the differences between each of the cars in the MINI line and helped me determine which model was best for me. We also took two different cars out for test drives before finding "my MINI" on the lot. I will definitely buy another car from Judy when the time arrives. In addition, this dealer, whether buying BMW's or MINI's has always treated me fair.

elier

24 de jun. de 2011

Judy is great, this is the second car I purchase from her and the experience has always been great. The rest of the staff was also great, honest and efficient

tkored

24 de jun. de 2011

Regina was wonderful to work with! She helped us to build the perfect Mini Countryman when we couldn't find the one we wanted on site. She kept us well informed of when it would arrive and always returned any phone calls or emails. The whole experience was great and we love our new Mini!!

melpollick

19 de jun. de 2011

I had been looking to purchase a Mini Cooper and went to Coconut Creek, FL Mini. They did not treat me very well and did not make an effort to find the model I wanted to purchase. I had sent the model I wanted to purchase for Ft. Lauderdale Mini and within 24hrs, Regina had found the exact model I wanted. I am very happy with the service I received from Ft. Lauderdale Mini and will recommend them over Coconut Creek Mini.

minijune

18 de jun. de 2011

The friendly and courteous service I received from Jessica was exceptional whether by email, by phone or in person. I found her enthusiasm and "love" for the MiniCooper to be contagious. During my test drive, Jessica explained the many unique features and shared some her her own personal experience with her Mini. I liked her cordial manner even when I seemed to ask the simplest of questions. While I had done extensive research on my own, Jessica clarified any additional concerns I had about the Mini Cooper's operation and performance. She also respected my need for "unbiased uninterrupted think time" over a few days. I could tell this girl was confident (in a very nice way)about the Mini, but she did not pressure me which I indeed appreciated. She also offered to help me find the right mini for me since it was not currently available on-site at the dealer. She worked up my specific scheme on the computer and I loved it!! She did too! I felt comfortable putting down a deposit and waiting the 3 weeks as promised for my mini to arrive. I thought the price I was quoted by the manager was pretty fair considering the research I had done myself on various websites with True Market value etc. Over the next few weeks,Jessica kept me well informed as to my mini's arrival time. I enjoyed her emails and texts as she seems to have a wonderful sense of humor and wit! My Mini Cooper buying experience was almost as much fun as driving it!!

xxTHIR13ENxx

17 de jun. de 2011

Outstanding service, facility, pricing, and professional staff.9-year customer looking forward to a full decade. Have already and will continue to recommend these guys to family and friends.Because of your hard work, my 9-yr. car is still running strong.. 186K miles and counting. Thank you all very much.Respectfully,Leo D.

mrsclubman

17 de jun. de 2011

I bought my first MINI in 3/2002 at South MINI.Now I know better. My last Mini I bought at Lauderdale. A completely different experience. I have referred dozens of people to Lauderdale MINI over 9 years. In fact, I live in SW Dade County and tell people it is worth the drive. Even if you are passing South MINI and Braman MINI along the way.

geoangia

16 de jun. de 2011

Very friendly and helpful parts dept. with fair prices. Provided helpful information with regards to adaptability of certain parts to my model and year car. I would definately use them in the future.

Carol Paul

16 de jun. de 2011

I had an accident far from home and went to the nearest Mini Dealer I could find. The repairs were excellent, still good. They were kind and very helpful. My insurance paid the bill, I probably could have gotten the work done for a bit less if I had gone to my local shop, but I was in a jam. Fort Lauderdale Mini took very good care of me. I am sorry, I don't remember any names.

crespin

16 de jun. de 2011

This dealer knos Minis, they drive Minis and know the reasons customenrs buy them. They are also knowledgeable about performance upgrades and modifications. They also support the Mini community in a big way

rahay

16 de jun. de 2011

I drive down from West Palm Beach because of teh great service department at Ft lauderdale Mini! At this dealer I am treated great not like the dealer in my area that treates me like a second class citizen. FL Mini is easy to schedule an appoitment, on time and very friendly!

Limey51

15 de jun. de 2011

Just the best, great people selling great cars!!! Freindly welcome, knowledgable,helpful and willing to work with customers. Nothing is to much trouble and all done with a smile!!

Snooter

15 de jun. de 2011

Bonnie London always steps up the plate and does the right thing for her customers. Everytime we had a issue, we asked for Bonnie and she took care of us

JOMAMA

15 de jun. de 2011

AWESOME EXPIREIENCE!this is the way all dealers should be with their customers , i will send more references to yall in the future .. thanks joseph jimenez

Shakie

15 de jun. de 2011

Always helpful and well informed! They are a dealership that goes above and beyond just selling a car, they treat you more like a beloved family member!

jenbarb70

15 de jun. de 2011

I have pruchased two MINI Coopers from this dealership, and would not think of going anywhere else! Bonnie and Jessica are absolutely wonderful when it coems to taking care of their customers. Always friendly and patient. They really make the buying experience fun!

kdinally

15 de jun. de 2011

First off I bought my two minis from Lauderdale Mini, the were always extremely nice to me with both service and sales, when ever I would drop in to check up on new offerings there's alway someone there to answer my questions, no over the top sales pitch, just happy to you and always with a smile, I will definitely go back there for my next purchase.