Conner Wyatt

8 de sep. de 2021

Called 2 times to make sure the vehicle I was interested in was available and I spoke to the sales manager as well, who assured me it was available. I showed up in less than 3 minutes and was told they were getting the keys for me and had me wait for 20 minutes while I was sitting there. A guy named Frank came to tell me the truck was sold. These people will waste your time and bait people to come in to create competition apparently.

Tony

20 de ago. de 2021

Ok I bought a new ram 1500 14 months ago. when I bought this truck I was told I had free service for the first two years. I took my truck in for an oil change after waiting two hours they came in and told me I had a nail in one tire. They can patch it and have me out of there in 15 minutes. 45 minutes later my truck is still on the rack without a tire so I go out and ask when my truck will be done the girl working went ask about my truck then the guy gets up instantly and puts my tire back on my truck. So my tire was ready they just decided not to put it back on. So it took them 3 hours to change the oil and patch a tire. But that’s not all when they finally decided I waited long enough it was time to check out they told me it would be 90 dollars plus for what?? My oil change was free for two years oh no sir you only get 3 oil changes in a two year period. The girl that checked me out said they should explain that better because this happens often. So I ended up getting an oil change and a tire patched for 3 hours and 90 dollars later. Then they had the nerve to ask if I wanted to buy a service plan. No I don’t want your service plan I’ll never step foot back in landers dodge for any reason. Beware!!

Dylana Gullinese

2 de jun. de 2021

Call Landers parts department if you'd like to be belittled. Had the most condescending conversation with a technician when I was trying to see if an appointment was needed. I think appointments are pretty standard when you're needing a service. Was told, "Well, don't come in 30 minutes before we close & expect it to be done." Excuse me, but why would you even imply that at all? Secondly, it seems like it would be a great chore for this place to help you. Laughingly terrible customer service. I tried to make it friendly, but the tech was all business. Maybe he was busy, maybe he's born with it. Interrupted me to give me the price of the service & basically asked if I wanted it or not. No thank you, I most certainly do not.

The Rock

22 de jun. de 2021

Be cautious. Before you bring your car up to Lander service make sure it’s not something that can be fixed by you because they will take advantage of you and overcharge you for something very simple that probably took five or 10 minutes. That’s how these dealerships make their money through the garage and service department so just make sure it’s some thing that needs a dealers attention and not some thing you can do it yourself

Anthony Bryant

24 de sep. de 2021

Still leaving a 1 star (if it could be zero, it would be). One of the worst places to buy a vehicle from. They are dishonest about their services and warranties and will try to weasel their way out any chance they can. Absolutely the worst dealership I've dealt with.