Michelle H

14 de sep. de 2016

Bought a Ford Escape with sales representative Randy! Had an excellent experience as a first time car buyer!!

Mr. T

10 de sep. de 2016

Worked with John Charles to buy new 2016 F150 and he was simply great. Knew all the technical data on everything from engines to door locks. Helped my son and me make the best decisions and we could not be more appreciative. Will recommend Mr. Charles to anyone and suggest dealers find or train more like him. Facility is excellent. Selections were better than any others we visited. The process of buying never easy but Mr. Charles made it go very cleanly and we are most satisfied. Great truck for the buck!!!

Patrick Luken

6 de sep. de 2016

Service was very good and when they couldn't finish the car on time they provided a rental car free

Jacqueline Cutshall

4 de sep. de 2016

I've been bringing my Taurus X to Kings Ford for service for many years so when I was ready to buy a new car, that's where I went.

Don Williams

3 de sep. de 2016

Overall service was very good and the sales reps. were very attentive and always making sure I was being taken care of.

Con

3 de sep. de 2016

It is so nice to walk into the facility and be greeted by name and with a smile. They try to fit you in to their already full schedule. The waiting area is great. The facilities are always clean.

Carolyn W.

2 de sep. de 2016

Have purchased an Escape and two Taurus' from Kings Ford - always have been very satisfied with sales and service. The service writers are very accommodating - usually deal with Phil and couldn't ask for anything better. Thank you, Mr. Ring!

Holly & Greg Glover

1 de sep. de 2016

I greatly appreciated the excellent service received. I was given a rental so that I did not have to be concerned with transportation for getting to the office. I was provided with an update each day until the service call was completed. You have an excellent service team!!Kings Ford will continue to receive our business whether it is for service and/or shopping for the next vehicle.Thank you for the excellent customer service!!

Steven Richardson

29 de ago. de 2016

Can not say enough about King's Ford Service ! Have dealt with Jason Poulin,Ed Mangus and Jerrod Rush ! Just the best service advisers ever and also want to Thank King's Ford's Shuttle Driver's and if needed Enterprise rental car ! 5 stars and more ! THANK YOU !

Barbara Sebald

25 de ago. de 2016

They always do a good job for all the services I have brought my car to the dealership.

Matt Russell

24 de ago. de 2016

Kings Ford was great to work with. They were honest, and efficient. I highly recommend Kings Ford.

SBC

21 de ago. de 2016

Jim and Anthony did an amazing job helping us buy our new car. They were very helpful and we would be happy to work with them again. Thank you!

Brenda McGregor

18 de ago. de 2016

I Brought my car into the dealership without an appointment. I had low tire pressure. Took less than one hour. They were swamped. They fixed my back tire and put me back on the road. No charge! What a great place. I did not buy my car from this facility but would recommend it to anyone.

2015Mustang

18 de ago. de 2016

Will absolutely use Kings Ford again. Buying a car is never 100% pleasant, but it was by far the best experience I've had at a dealer.

Judy Millecker

14 de ago. de 2016

I scheduled to have my oil changed for my Escape and took it in and was very happy with the amount of time it took them. I was in and out in no time. Everyone was very courteous.

Janet Lake

12 de ago. de 2016

The serviceman at the desk helped me right away. I told him I was here for my 30,000 mile checkup. He asked by name and took my keys. I waited for the car to get finished working on and it was done within an hour. The car was very clean inside. Everyone who including the cashier were very helpful, courteous and friendly. I have never had a problem with service or buying a car from Kings Ford.

Laura

9 de ago. de 2016

Excellent care and customer service. I have been going to this facility for years and have always experienced immediate attention and care. The employees are all very professional and knowledgable. I feel very confident in that my truck is in the best of hands

Tony habib

9 de ago. de 2016

I bought a car from kings ford for my son who worked all summer to buy his dream G35. After I paid for the car and was ready to leave the window stopped working. Although I bought it as is the general manager, Cody, agreed to fix it at no charge. The salesman, Mr Geno Boles, assisted me thru the entire process with patience and professionalism. thanks for a job well done by both, Cody and Geno.The service department interaction can use some improvements.

Shirley Davis

8 de ago. de 2016

They were very courteous and efficient. My car was done as promised

Sarah

3 de ago. de 2016

I always use them for repairs and will continue to use :)

Bcuzimbored

1 de ago. de 2016

This dealership is ran by the most dishonest, and disrespectful group of salesman. Was told a LED Running Lamp would be replaced by using the exact words "we'll take care of it for you" the day we bought our car from them, but upon returning to get the light replaced they sent me home waiting for them to call me telling me the part had arrived... Good thing I didn't hold my breath... A week went by- so I called to check on it... I was passed around to multiple people before being sent to the voicemail of the Customer Service Manager. I waited a few days, still didn't hear anything back, called again... Finally getting ahold of their customer service manager who decided it was not smart to help us replace this light for free "because I already had a bad taste in my mouth regarding my experience and that it would get them no where."!!!! Are you serious- you need to replace it bc we were told you would! After back and forth arguing we were told he would check into it, then we were told they would replace it and to bring it in- we scheduled an appointment and dropped it off- went to pickup the car- light had not been replaced and low and behold it was never even ordered!! Then upon me contacting the service manager again through multiple phone calls he repeatedly stated he would check into it and call me back..... Never heard from him again. This is not reputable business practice. This is disrespectful and dishonest. And to think this was coming from their Customer Service Manager himself, I wonder if the owner knows who he is trusting his company's name to? Now, I definitely have a bad taste in my mouth and other people need to know what may happen to them if they make the mistake of trusting this establishment.

Lynne lionberger

28 de jul. de 2016

I had a great experience and I got a beautiful new car

Marsha Laumbattus

22 de jul. de 2016

Great service!! I can drive my Explorer with confidence that it has been properly maintained and cared for.

Tina Nazzarini

15 de jul. de 2016

My Transit is still under warranty, When there is a problem the team at Ford is on it. Part ordered very fast. Friendly and kind. Matt and his team are the best. Thank you Kings Auto for all you do for me and my Transit.

Jacqueline Kreimer

13 de jul. de 2016

Great experience!! They were friendly and the repairs and oil change was done in a timely manner. Enjoyed the waiting room with 2 small grandchildren!

James Burns

11 de jul. de 2016

Couldn't ask for better service. Customer service was very informative, kept me in the loop about the repair of my Escape.

Karen

6 de jul. de 2016

It took a number of tries but it appears that gosh darn speaker is finally working! Multiple visits because it kept getting static-y and cutting out. Connections and harness in general were checked multiple times, speaker even replaced multiple times but it kept acting up.

Sports mom

5 de jul. de 2016

Excellent buying experience, very curtious staff! Would definatly recommend to friends and family.

Dorothy Giangrande

4 de jul. de 2016

Just moved here from out of state and needed an oil change. I didn't even need an appt and the staff was very courteous and professional. Will definitely come back for my next service.

Vicki Balton

3 de jul. de 2016

Although the service and experience for me has been excellent, a friend I recommended to Kings Ford has not experienced the same result after buying an Edge as well as bringing in their son who bought a Fusion. His experience with damage occurring to the Edge while in your care has left me wondering why you haven't satisfied his experience with the type of repair you did to his Edge. I am not sure he will be returning after being told the repair was the best you could do--question is--would you consider that Customer First?

Marvin Guttenberg

21 de jun. de 2016

I came in to have my car checked before a long trip. Phil took good care of us. We did need a new tire and although we had to wait a long time (the tire was not in stock), it was finally done. Thank you.

Doug Price

20 de jun. de 2016

Staff quickly identified the problem, corrected and handled the paperwork efficiently. It was a 24 hr turnaround for my 2014 Ford Fusion. Thanks

Jacques Tatum

17 de jun. de 2016

Staff was very helpful and I got my car fixed plenty of timea

Lizreed1

15 de jun. de 2016

Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand .

Robert,Valorie Swearingen

15 de jun. de 2016

I would like to say me and my husband is really satisfied with our truck that Andy Geier helped us get with in as under an hour appreciate all of what Andy has done for us so I like to say Thanks Kings Ford,and Thanks Andy

Andrea Richter

15 de jun. de 2016

I want to take the time to say that I had a wonderful experience at Kings Ford and I would definitely recommend any of my friends and family to go and see Andy Geier he was very nice and helped me get into the car I wanted so I would like to say thanks again.

Ex-KingsFordCustomer

14 de jun. de 2016

How can you have a car dropped off at 7:30 am and never call the customer to tell them you aren't able to get to it? I'm pretty sure by noon, you should know what your workload is going to be. I just happened to call and check, otherwise I would have showed up expecting my car and really blown a gasket. Did I mention I made an appointment? Instead, I just took my keys and will find a place that can manage their time (and customer expectations) a little better!

Chris kin

9 de jun. de 2016

Matt Huber always cuts right to the problem quickly and painlessly. He makes servicing my fords very convienient ! I even take my Lincoln to Kings !

Thanks Andy!

6 de jun. de 2016

Andy is a great salesman, and the dealership staff couldn't have been more pleasant and quick to deal with. Took all of 30 minutes to get the paperwork done and out the door!

Randall Dooley

2 de jun. de 2016

Ford has a great staff that is very helpful and served all of my needs as well as explained in great detail on any questions I had

Mark Lewis

31 de may. de 2016

Sarah at service desk was awesome and extremely helpful. Anthony the service tech was all over the problem and worked diligently to resolve issue. True customer service professionals.

John Petersen

26 de may. de 2016

I have purchased 5 new vehicles from this dealer. This last one was the worst new car buying experience ever. I feel that I was mislead through out the process. The sales person was useless.

Karen

25 de may. de 2016

My experience at King Ford was exceptional. I was treated with respect and no pressure. My salesman Anthony worked to provide me with the vehicle I needed. I would buy from Kings Ford again.

Melinda

23 de may. de 2016

I must say our Rep, Anthony Alexander, was extremely helpful. I have been driving another brand for 15 years and had all intentions of staying with this brand. Anthony was patient and helped me find just the right car. I am proud to say, I am a new Ford Fusion owner! Thank you King's Ford for making this an enjoyable experience. Thank you Anthony!

JmStark42

14 de may. de 2016

My wife and I recently leased a 2016 Explorer from Kings Ford. Our salesman was Ben Mumrey and he did a phenomenal job for us. We have been looking since early January and we knew exactly the price and options that we wanted. We dealt with various other dealerships prior to contacting Ben, big mistake on our part. Once we finally did contact Ben he let us know he would find a way to get us what we wanted and he also followed through. We ended up getting exactly what we wanted at a price even lower than what we were shooting for. We would highly recommend Ben to anyone who likes the nontraditional style salesman. Ben is zero pressure and doesn't waste your time with all the typical sales runaround everyone despises so much. We will definitely be dealing with Ben in the future.

JTrigg

13 de may. de 2016

Really pleased with the service of Cole Williams and the team at Car Sales Express (owned by Kings Ford). Purchasing a truck out of state gave me some trepidation but Cole, Kody Love and Ken Hafer worked hard to put my mind at ease and ensure that I was satisfied with the purchase.

Mike & Liz

13 de may. de 2016

Just purchased a new ( used ) truck from Nick and Ryan and I couldn't have asked for a better experience. Not a lot of negotiating required, We knew what we were willing to spend and they knew what they needed to get. Done! There were no insulting offers for the trade-in and we didn't have to go back and forth for hours trying to renegotiate. Thanks!

AngL

12 de may. de 2016

I went in to purchase a new vehicle and I was very rushed the entire time. When I decided on the car I wanted, I went to sit down to sign all the paperwork while they got the car together. The car did not get cleaned like it was supposed to and I realized the following day it was not the exact car I had picked out, same color and model but not the one i test drove. I found a defect in the car and brought it back in and had to argue to get it fixed. I am now three months into my vehicle and the steering wheel is peeling, I have made 5-6 trips to the dealer since I purchased it for things. I am not happy with the car or the staff at Kings Ford.

Michelle

11 de may. de 2016

Hi, We just bought a new Flex at King's Ford. We were able to test-drive the vehicle without signing our lives away to take it off the lot alone. We were given the sales associate's full attention. He worked out several ways we could finance our Flex. In the end we got a great price and saved over $3,000. A dealer in Columbus was going to sell me the same Flex, same VIN# for $3,000 more without blinking an eye. When he called me I mentioned this and he about choked! We were able to negotiate our price and financing. We also got 0% interest which will save us another $4500. Thanks for the new Flex...

Bev C

11 de may. de 2016

Just bought a 2016 Ford Focus at Kings Ford. Our sales rep was very helpful, showing us a selection of Fords that fit our budget. We ultimately chose the Focus. Love the ride and features.

Lauren Redmond

10 de may. de 2016

The service was excellent, fast and professional!!!!!!!!

George Benken

9 de may. de 2016

The best car buying experience I have ever had. The sales rep was very helpful every step of the way. My next car will now also be a Ford.

Gary Phillips

9 de may. de 2016

The salesman listened to my every request to see spacific colors and towing capibilities. I test drove the ones I had picked out and chose the one I liked the best. He was very professional and answered all of my questions. He had my trade in appraised in a very timely manner and the paperwork was ready to sign. Afterwards he showed me all the bells and whistles I had on my new truck. He helped us unload our old truck and gave us trash bags for all the small things. It was my most pleasant experience purchasing a new vehicle.

Ted Bort

9 de may. de 2016

We just received delivery of our custom ordered Ford Transit passenger van. The Kings Ford team was helpful through the whole process from placing the order all the way through taking delivery of our vehicle. We never felt pressured or uncomfortable at any point in the process. This is a great team and we highly recommend them, most especially Tim Sigmon and Andy Buchanan.

Brummett08

7 de may. de 2016

Ryan was great! He devoted alot of time into making sure we had all the information we needed and that everything got done in a timely manor. He made sure we were well taken care of and we couldn't of asked for more! The process was quick and smooth! He made it very pleasurable. Thank you so much for your amazing custom er service!

Keith M

6 de may. de 2016

Ryan is an excellent customer service representive and provided what I was looking for at the right price. I will definitely be a return customer. Service departrment has been great!

David R

6 de may. de 2016

I had my 2012 Explorer in for a repair and the service person was very nice and courteous and the repairs took just as lonq as they had expected. Which was less than 1 hr. Very pleased with this dealership!

Bryan Gatewood

6 de may. de 2016

I was there to check on some running boards for my explorer and I thought my only option for an oil change was a quick lube place. They worked me in at the dealership and it only took 15 minutes!

Gary W

5 de may. de 2016

John Heath was great to deal with, answered all my questions and took great care of me.

Melonie Grosser

4 de may. de 2016

I have a 2010 Ford Focus and I get all of my service done at QuickLane. The staff is extremely helpful, I am always able to get in and out quickly, and they kept me updated on what is going on with my car. This time I had my air conditioner serviced, the tires rotated and the oil changed. They also checked the brakes and topped off all of my fluids.

Dottie Morency

4 de may. de 2016

I really like the online appointment. It made everything so easy.

Kevin Murray

3 de may. de 2016

I haves looked for over a year, worked the deal over the Internet with Ryan, when I got there all most everything was done. Very pleased with this dealer.

EMP

3 de may. de 2016

Visited Ford over the weekend for a new lease. John was very helpful and seemed open and upfront. His manager and Ken were both friendly and willing to step in to answer questions we had on a competing quote. One area of improvement: snacks. Hard to make a buy/lease decision on an empty stomach and the only drinks available were coffee and hot water. Recommend adding some tea bags and some inexpensive snacks (pretzels or cookies) to help make the decision faster . This experience helped make up for multiple, poor experiences with their service department (which has been rude to us on several occasions and too busy to honor confirmed, booked appointments).

Sharon Kuchma

3 de may. de 2016

Awesome experience buying my new car. Salesmen were friendly, knowledgeable, and very helpful. I would definitely recommend Kings Ford.

Kelly Star

1 de may. de 2016

We came into Kings Ford on Saturday April 30, 2016 and Kelly Starr helped us find the perfect car. She was just wonderful with everything. The whole process of buying a car takes a while and she was so much fun and helpful. I would recommend her to anyone that is looking for a car.

KeithH

1 de may. de 2016

Thanks to Mike Duffy and his Manager, Ken for making buying our Ford Escape an enjoyable experience! Very, very pleased with King's Ford!

Deborah Smith

30 de abr. de 2016

Didn't have to wait long for and oil change. Waiting area was clean and pleasant. Nice service people.

Priscella Dixon

29 de abr. de 2016

Your staff checked everything that they could until they found the problem. I was giving a rental so I could get to work. I did not miss any work. Thank you, Priscella

Jon Giltrow

29 de abr. de 2016

Very professional, very friendly, extremely helpful. Very nice waiting room, plenty of amenities. Very enjoyable experience. Keep up the good work!!!

John Scearce

29 de abr. de 2016

I bought my 2011 Ford Taurus limited in April 9th. About a week or so after buying the vehicle the backup camera started giving me issues. So I let some time pass and I get pretty frustrated because it's one of my favorite features . Today April 29th I decided to bring it to the service dept. I knew I only bought the powertrain warranty I knew it was gonna be a costly repair. Who wants to make a costly repair to their vehicle less than a month after purchase? So I was bring patient while I waited to see what they could do about it rather than getting angry with the person that was assisting me . They cut me a huge deal on having my backup camera repaid. I truly appreciate it!!! A big thanks to Travis Martin and Jerrod Rush and the rest of the Kings Ford team. This kind of service will make me want to return to this dealership.

Kuddles77

28 de abr. de 2016

My husband & I have been liking for a car for over 2 weeks since ours we was totaled. I saw 2 cars listed & I drove out to see them. John Charles was very friendly but not in your face. He was the salesman with customers that night. If another carneed comes up this would be my 1st stop. I was in this dealership 6 years ago & had a bad experience. I vowed never to go back. So glad I gave them a 2nd chance!!

Gloria Hagedorn

26 de abr. de 2016

My husband and I were looking at Toyota SUV used didn't find anything I liked .My husband suggested to stop at ford our last experience was not good. But stopped and looked for a smaller SUV We were looking at the Escape when Geno came out to help us I didn't know what I was looking for or even if we were going to buy a SUV . He convinced me to test drive it . I was really impressed with it . When we got back and Geno asked me if I liked it . I said how much I really wanted a blue one. He looked for one but there was none . He gave a great price but I still wanted . So Geno gave me blue pin stripes . That really made me happy!! Geno was great we bought it. Geno is a great salesman so good were looking to buy a Mustang convertible .

William O'Neill

25 de abr. de 2016

Geno was easy to work with and Travis was very knowledgeable about the Ford Explorer

Vicky Spruance

25 de abr. de 2016

My vehicle 2014 Fusion was serviced at Kings Ford. The problem was identified & corrected on the first visit! This is not the dealership where I purchased my car but it is closer to my house & I have been pleased with the service so far.

Yevette Brinegar

25 de abr. de 2016

I had purchased my 2012 Ford Focus from another dealer only 4 months ago. It came with a 4,000 mile/4 month warranty. Within 40 days, the check engine light came on and I had the car checked out from my personal mechanic before taking it into the dealer. The light had went back out on its own, so there wasn't much that could be done at that time ( so I was told). When the 4 months was up, the light came back on, with the same fault code. I took it back to the dealer, but they said my warranty was now expired, even though I only had a little over 2,000 miles on it from the day I purchased it, my 4 months ended 14 days before! I explained that this was a problem that had surfaced within 40 days of buying the car and I felt I shouldn't have to pay for the transmission/clutch to be fixed. They advised me to take the car to one of thier other dealers who sells Fords, but I would still have to pay for diagnosing the car, because they wouldn't accept my mechanics diagnosis. I wasn't comfortable taking my car to an Unknown dealer or paying huge cost to fix a car I have only put 2,000 miles on. Thankfully I decided to take my car to the Ford dealership at Kings Automall and ask for thier advice. I was told that there were open service updates for my car and Ford would fix my issue, free of charge, as long as the issue was due to the needed update! They got me an appointment quickly, serviced my car, and even explained that it may take 2,000 miles for the car to learn my driving habits and then all should be great, but if I had any more problems related to this issue, just to come back in and they would get my car fixed up! The next car I purchase will definitely be from Kings Ford, they truly know how to treat their customers, and are very respectful and honest. Something I didn't get from the dealer who sold me the car.

jb

24 de abr. de 2016

After this positive experience at Kings Ford I know where I will return to for an honest deal and experience. Bill Schehr treated us like we were family and he was great to work with! I have a closer Ford Dealership to us but due to negative experiences we traveled to Kings and it was worth our time!! Fair deals and people who take there time to hear what you the customer wants.

tsf

22 de abr. de 2016

Great getting us through the buying process of our lease.

Sgt128

22 de abr. de 2016

I traveled almost two hours and it was well worth it. Ken and Dave are great salesman and I couldn't have asked for a better sales team to deal with.

New Car Owner JK

22 de abr. de 2016

Randy Kleine made the buying experience very painless and efficient.

Sean

22 de abr. de 2016

I drove down to the dealership from Columbus for a specific car. My salesman (Mike Duffy) guided me through the process quickly and responded quickly to my calls / texts. When I got there, the car I was there to look at was ready to go, and I checked out their car while they appraised mine. We quickly agreed on a fair trade value - smooth negotiation. Mike was pretty laid back but attentive to my questions - the best kind of salesmen, in my opinion. Financing was also a breeze, thanks to Andy. Bought the car, and was very pleased with my experience. Would definitely recommend the dealership and working with the folks there.

Corbit O Harrison Sr

21 de abr. de 2016

I enjoyed a very pleasant buying experience largely due to a very knowledgeable sales staff.

cathdeha4

19 de abr. de 2016

I had the same vehicle for 19 years. I felt like I stepped out of 1995 into 2016...its still amazing! How vehicles have evolved...So glad I got to have this experience

Cody Smith

16 de abr. de 2016

Ken Patterson and his team at Kings for were exceptionally courteous and professional. John Charles our salesman made the buying and trading in of my existing truck a hassle free process. I drove about an hour and passed numerous ford dealerships on the word that it would be worth my while... It most definitely was.

Growing Family

16 de abr. de 2016

Nick Viox is a terrific salesman. He listened to our needs and was patient with us through the process. He was professional and personable. We were treated very well by all employees.

Dan

15 de abr. de 2016

I needed. Oil change and tire rotation it was very close to were I live and I had a coupon

K. Hughes

14 de abr. de 2016

Haven't bought a new car for 14 years and was dreading it. Jim Cobb was the sales person at Kings Ford and he was great to work with. He worked at understanding what I was looking for and wanted. They didn't have the car but was able to locate my perfect car at a northern Ohio dealer. He got it in within a day or so and negotiations were so easy. I felt like I got a perfect car for a perfect price. After I bought the car Jim took time to explain the features and set up things for me - it would have taken me awhile to figure everything else. I had a fantastic experience and would strongly recommend Kings Ford/Jim Cobb.

Annalee Scearce

14 de abr. de 2016

We had Randy Klein as our dealer and it was the most painless experience we have every had. He was absolutely amazing. It took us 2 hours all together. Loved it!

Dwight Bauer

14 de abr. de 2016

they were fast, helpful and easy to work with...I would definately buy from them again.

CynthiaS

14 de abr. de 2016

Jonathon was very helpful and did an excellent job of getting me a great deal on a Ford Escape!

Brian

12 de abr. de 2016

Have taken my truck in now twice with appointments scheduled for repairs and an oil change and twice now no oil change was done. This service department has begun to lose my faith in this dealership. I will not recommend this dealership for service to anyone and will be looking for another dealer for service.

PeterS

12 de abr. de 2016

I had a very pleasant experience with King's Ford which is especially down to their salesman Jim Cobb. I got a very good customer service. I felt that I was a valued customer as Jim worked with me for over a month to find the best solution that met my expectations regarding the purchase of the car of my dreams. Thank you!

Sandy Rivet

11 de abr. de 2016

My factory installed CD player on my Escape literally died. The dealer ordered a new one and it was installed in a timely manner within a week.

Bill2016F150

11 de abr. de 2016

I ordered a new 2016 Ford F150 Lariat in February . The Salesman Dave Murphy was great, he went through the ordering process with me and kept me informed about the trucks process. He notified me that the truck was to be built on March 28. The truck arrived on April 4, and Dave called to let me know that it would be ready to pick at 5:00 that evening. When I went to pick up the truck it was sitting in the customers parking area with other customer vehicles parked around it. I thought it would have been parked in the viewing area. As my wife and I looked at the truck we noticed how dirty the truck was, like they were in a hurry to wash it and get done. As we looked around the truck we noticed scuff marks on the drivers door. We proceeded to talk to Dave about the condition of the truck, and Dave came out and looked at the scuff marks and saw how dirty the truck was. Dave then proceeded to get the sales manger. The sales manger came out with a bottle and a rag in his hand. He walked right past me and said nothing and proceeded to try and rub the scuff marks out of the door. I asked him what he was doing and that covering up the scuff marks with the solution was not acceptable. I told him how dirty the truck was and this was unacceptable in this condition. The Sales Manger ( who never did introduce himself ) walked away. I told him that the truck was unacceptable like this and the Sales Mangers said, whatever. You would think that when you choose Kings Ford to buy a new truck and spend that much for it that the sales manger would at least have the courtesy to introduce himself. I was appalled at this type of service and behavior. My Salesman Dave Murphy apologized for the sales mangers behavior and Kings Ford. My sales man Dave told me he would get the truck cleaned up the next day and we could comeback and take a look at it. The next day the truck was spotless. Dave had stayed the night before and cleaned up the truck to make it presentable. Even the finance manger apologized for the sales manger. Needless to say I was not impressed with Kings Ford Sales Manger, but my salesman Dave Murphy was great.

Randall

8 de abr. de 2016

Ryan Davis did a very good job as salesman, as did the finance guy (Ken?) and GM Cory. Was treated fairly throughout the whole process. It is a competitive environment, I passed a lot of car dealerships on my way there, and I am happy with my choice. I can recommend these folks highly.

Cheri baby

7 de abr. de 2016

Anthony was my guy....I came to the facility for a 3 yr old car, I had found online, I left with a brand new car for close to the same price & am bringing it back down next week, to have my moon roof installed.. No extra charge....luv this guy & will recommend him to anyone who's shopping for a car. He was very polite, respectful & not pushy at all, overall, an outstanding salesman..thank you Anthony at Kings Ford.

Ralph Bertram

6 de abr. de 2016

Great experience with the A Plan. The whole process flowed very well.

2013 Ford Exployer

6 de abr. de 2016

Great Experience trading in my car and purchasing a 2013 Ford Explorer. I received a great price on my trade in and great price on the new-used car. The service was great as well. Thanks again Andy..

Jacqueline Mounce

5 de abr. de 2016

I never knew buying a new car could be such a good experience. It was raining when we arrived at the dealership. My salesman (Geno Boles) was standing outside with an umbrella in the rain. As soon as we stepped out of the car Mr. Boles was right there asking us if we needed assistance. I would definitely recommend Kings Ford!

Timmer

5 de abr. de 2016

Dan was wonderful! We had been looking for over a month for a car. We got the best deal at car express. Would easily go back there in the future.

SMOORE

4 de abr. de 2016

I had a great experience at Kings Ford.Mike Duffy and Ken Patterson were great! I traded in my 2014 Fusion early to get a 2016 Fusion and they made the experience quick and painless. Customer service is very important to me and Kings definitely exceeded my expectations. I would definitely recommend them for your car buying experience.

Pat

1 de abr. de 2016

Had a great experience with trading in car and purchasing another vehicle. Very happy with trade-in value.

Ben D

1 de abr. de 2016

I met with salesperson Ben earlier in the day and ended up coming back late in the day and met with Tony. Both were very considerate in informing us of all of our available options and to work with us to get to a monthly payment we could afford.Not once did we feel pressured to make any quick decisions and they were very patient in answering our many questions. We will definitely be coming back here for our future car purchases. Thank you, we love our new Ford Escape!

GolferT

31 de mar. de 2016

I went to the dealership having done a month of intensive research on the vehicle that I wanted to purchase. The sales staff was very professional and respectful, and I had a very positive experience. Jonathon, our sale representative, and Travis worked hard to earn our business, and we drove away in a beautiful new Ford Escape. From the time that we arrived on the lot to the time that we drove away we were made to feel that we were the only customers in the showroom (and we weren't). I am very happy with my Escape!

LT&LT

31 de mar. de 2016

Randy walked us through the process and patiently took the ride with us as we asked question after question and changed our minds again and again. We never felt like we were a burden. Our financier Andy Buchanon was knowledgeable, fast and efficient. They actually made parting with all that money almost a pleasure, well kinda.

Judy W.

30 de mar. de 2016

I had a very good experience due to my salesman, Kevin O. He was very helpful and knowledgeable with his cars. I appreciate the consideration and service that he provided me. On the day that I was shopping, I went to several dealerships in Kings Automall, but no one came out to help me. I ended up at Kings Ford, and was met by Kevin who guided me through the cars that were available there. I came back several times and drove the car that I chose, and I ended up buying it because of Kevin"s help and guidance. Thanks for making my experience a good one. I appreciate all of your help, too.

T.O.

29 de mar. de 2016

I dealt with John Heath who was as good a salesman as I have ever dealt with. All around great guy. The money/finance guy,Ken was also very easy to work with. The truck I bought (now a week plus) I am very happy with. A 5 star for sure. THANKS, John & Ken

Douglas Baker

29 de mar. de 2016

I saw a vehicle that I was very interested in online. I made one inquiry on the website and got contacted immediately. Upon driving the vehicle, I told them what I could afford and they did the rest. I was contacted once the details were arranged and told them that I had to get back to work quickly, so they had all of the paperwork ready to go. I walked in, signed the needed documents, and walked out within 20 minutes. Dan Cutter was my sales rep, and he was incredible. I will be visiting them again in the future.

Erica

29 de mar. de 2016

I did all of my research ahead of time and went to King's Ford to look at a used car. We test drove it, negotiated a price and signed the paperwork in less than three hours. Bob was very easy to work with and seemed down to Earth. He took care of plates and helped move all of my stuff from one vehicle to another. I did not purchase a Ford and he still did a good job helped me with the car.

Leah

29 de mar. de 2016

I recently purchased a new 2015 Edge from Kings Ford, and I am so happy! This is the second vehicle I've bought from this dealership, and the guys there always take great care of me. David Spencer was the salesman I worked with, and he was so helpful. Ask for him and you know you'll be with someone who honestly wants you to walk away with the car you want at a reasonable price. I hadn't yet decided between the Escape, Edge, and Explorer, and needed his expertise. He walked me through each of my options and was so patient with me as I looked at multiple cars and test drove the ones I was considering before finally deciding on the Edge. I took a week to make it back in to the dealership to finalize the transaction, and at no point did I ever feel pressured by him to buy, even though my mind was already made up. This is my favorite car I've ever had!! I am so glad I settled on the Edge- it's comfortable, looks classy, and safe for my family. The gentleman, Andy, who helped me with the financing and paperwork was very well organized and even made sure all of the information I needed to give my insurance company was readily available. And, because I am already a returning customer, I know the service department is reliable, which is another reason I love Ford. No questions- this is the best Ford dealership I've experienced, and if you're looking for a new vehicle you will find great service here. Thank-you for helping me get the perfect car!!

bsimpkins

28 de mar. de 2016

Went in to buy used car and walked out with new one. Was really pleased with the results. Was working with strict budget and did not think I could get a new one withmy budget.

TedCB

28 de mar. de 2016

Oil and filter change. This is my second visit. They are not the lowest price in town for an oil change, BUT, maybe they are because there is no attempt to up-sell something you don't really need, there are no attempts to sell filters you really don't need (one competitor tried to sell me a cabin air filter. My car doesn't have a cabin air filter). Overall I'm satisfied, I'll go back.

Cargo

26 de mar. de 2016

Great place to buy a truck large selection of well equipped vehicles

LaShondra

26 de mar. de 2016

I bought a 2014 Ford Escape and met with the sales rep John, he was very helpful and made the buying process move quickly.

Tim G.

25 de mar. de 2016

This was our first purchase from Kings Auto --- found Dan to be professional and he provided us with a great experience. Hope to enjoy our car for years to come...

Leininger

24 de mar. de 2016

Paul took a lot of time to ensure that we received the car that would best fit our needs! Given that our car was totaled and we were searching for a used car, we left leasing a brand new 2016 Ford Focus. It ended up working a lot better in our favor and we are very happy. Great experience.

Robert Hibbard

21 de mar. de 2016

We purchased a 2015 Ford Edge. The salesman was very nice to deal with. We had outstanding service and very informative people showing us about the car. Would definitely recommend others to visit here!

J. McIntosh

20 de mar. de 2016

For my first experience in buying a car myself, this was the best. Everyone was very friendly. I appreciated the salesmen and the finance guy taking the time to explain and understand my nervousness. Even the good laughs made it helpful.

Debbie West

20 de mar. de 2016

I came in looking for a use car . Kevin Osborne was my salesman he was very helpful with helping me stay within my price range. I would recommend him he was very nice . He made buying a car very easy and stress free . He is a great salesman . I really like Kings Ford also .

K Walton

19 de mar. de 2016

I went in thinking it would be an all day experience and I was in and out in no time. Everyone was nice and helpful and efficient. Thanks Tony!

Allan Tudor

18 de mar. de 2016

Had a good experience worked with us in a timely fashion.

LaceyY

18 de mar. de 2016

I went in with a budget and expecting to buy a used care. This ford dealer far exceeded my wildest expectation. Everyone was very friendly and they used wanted to help me find the right option for me. I would recommend them to anyone!!

Wolfe

16 de mar. de 2016

Randy did a great job with the sale of the car, no pressure and very helpful in working the deal. This is my second car that I have purchased for King's and Randy, they have always treated me with respect and have done everything I could ask for to earn my repeat business. If you are looking for an fair price and an honest salesman, I would recommend Randy and the dealership.

JGS

16 de mar. de 2016

Thanks Randy for excellent customer service including all the important info shared and your effort to make it a real nice experience! Kings Ford facilities are very nice and clean and great coffee!

Hershel

15 de mar. de 2016

Jim Cobb was very attentive and if we had any questions he was more then happy to help us...buying a car is usually something I hate....but this time it was not bad at all ...Great customer service

BC

11 de mar. de 2016

Bought a new Escape from Bill at Kings Automall Ford . It was the best car buying experience I ever had .

Shayes

9 de mar. de 2016

Randy Kleine was friendly and helpful through our negotiation and purchase of the vehicle.

Tom

8 de mar. de 2016

Good buying experience. Paul was very helpful in getting all my questions answered and finding me the vehicle I wanted.

Tyler L.

5 de mar. de 2016

I came in this past week to look at cars not really knowing what to expect as I had never been there before. I had dealt with salesmen at other dealerships all day that were rude and very disrespectful and was honestly not looking forward to speaking to anyone at all when I had gotten there. But I didn't get that here. Kevin Osborne is by far the best car salesman I've ever come across. He wasn't rude, he didn't try to belittle me, talk down to me or treat me like a child. I'm so happy he approached me while I was there looking. Not only would I recommend buying a vehicle from this dealership, I would recommend buying one from Kevin. He made my car buying experience there so easy and stress free.

Bryan

4 de mar. de 2016

Great work between Stephanie, Travis and Kevin. Saw what I wanted online. Stephanie helped me with somoe additional info and got an appointment with Travis. Travis was swamped that night so he asked Kevin to help me with the test drive and the purchase. Kevin let me take my time with the test drive and giving the truck an overall lookover. Purchase was simple and painless - unlike working with other dealerships! Overall a great experience and all the staff was very friendly.

El Greco

3 de mar. de 2016

David was very helpful did not pressure me and I felt he was honest with me. Helped me by showing me some of the cars features as I was leaving. Still waiting for the dealer installed cargo cover which he said he would call me I feel he will. I would recommend him to all my friends..

Love My Fusion Energi

2 de mar. de 2016

I have a 2013 Fusion Energi Titanium. I absolutely love the car and my wife liked it so much she decided she wanted to look at an Explorer after driving 2 different Toyota Sequoias for 10 years and owning a total of 7 Toyotas over the last 25 years . She is very happy with her Explorer. I'm currently averaging 90 MPGs on my Fusion. I say all of this to show I am not just an unhappy human that isn't happy about anything.I was charging my car like I had done for the past 2 years and got a notification that the car wasn't charging. I went out to check to see why it wasn't charging and found that the power cord had exploded and had blown out of the electrical outlet. I called Ford immediately and was advised to take it to a dealership. I took the car and the power cord to King's Ford in Cincinnati. They look at the cord and said to leave it with them and they would call Ford to find out how to handle this situation. I received a call back 4 days after dropping off the charging cord and was told that Ford was going to replace the cord and they would call me when it came in. I finally received a call from the dealership letting me know that the charging cord had arrived and that I could pick it up. I went to the dealership to pickup the cord the gentleman at the service desk handed me the new charger. I was told that he was surprised that Ford had replaced since I had abused the charger. I asked him what he meant by that and he grabbed the charger that blew up and said see right here, you were being to rough and misusing the charging cord that is why it blew up. What he was showing me was the damage that was done when the cord exploded. The charger looked bran new just like my current chargers looks after having it over a year now.The second time I took my car to King's Ford, it was because the car went dead and would not start or do anything. I dropped it off and they said they would check it out and let me know. They also said they would do all of the recalls on the car as well. I also told them that the A/C had a musty smell when it is turned on. They said they would fix that also. I received a call back 3 days later letting me know that my car was ready. When I picked it up they said they didn't know why the car did what it did and if it does it again to let them know. They said all the recalls had been done. I asked them about the smell in the A/C and was told that they poured some stuff into it and that would take care of it. It still smells. I did some research and found out that the was a service bulletin which is TSB-14-0099 and that should have been done, not just pouring something into the A/C. I was told that now I am out of warranty and that I would have to pay to have that done even though I had taken my car in before 36,000 miles. A little time after that I was talking to Ford Service and was told I had some recalls that were still outstanding. I told the lady I was speaking with that I had those done already and told me that it was showing it wasn't done. So now I'm wondering if they were really done or not and that's not a good feeling to have.I would not recommend King's Ford. I was very disappointed.

First Responder/CDC/Chemist/Biologist

2 de mar. de 2016

Initially arrived on Sunday around 1230. Lobby and sales entrance not well marked. I stood in the lobby while a man was offered assistance before me even though I arrived first. After a while Tony Clark offered assistance. After some discussion I informed him of my interest in a new truck and that I had two cars for trade-in . While Tony was friendly and helpful, my rating of Kings Ford would be a 1 if not for him. I was even honest enough to let Tony know that no one had collected my down payment check. and mgt reaction was less than expected. Initial impression of my F150 is positive but with not much history.

Dan B

1 de mar. de 2016

had a great experiment with salesman Bill Schehr was great and manager Travis Martin was also great

Carlos

1 de mar. de 2016

Bobby (Sales Representative) and Travis (Sales Manager) made our new Focus ST purchasing experience a stress free and very pleasant one. They were extremely friendly, addressed all of our questions, and never put pressure on the whole process. To top it off, they made me a very reasonable deal on both the purchase price of the car, as well as on my trade-in. At the end of the day, I walked away with a very attractive deal on my new car and a reasonable amount for my trade-in. Finally, very quick and painless sales and financing process completion with Andy Buchanan. Kudos to Bobby, Travis and Andy, and keep it up!

Jamie & Katie Robinson

1 de mar. de 2016

Bill in sales was amazing. He explained everything to us and answered all of our questions. We bought a Fiesta from him. We had been to the Ford dealer in Milford and the sales person there treated us bad. It's like he was judging us by the way we were dressed or something. Bill was very nice to us and walked us through every step and even came out and said thank you as we were getting in our new car to leave. Great guy.

Joe

29 de feb. de 2016

Great experience they made everything very easy. Very happy with purchase

Annie Campbell

29 de feb. de 2016

We purchased to used vehicles from Dan Cutter. I can not say enough about the way our family was treated. This buying experience has been the best I have seen in my many years of purchasing cars. I would highly recommend this facility to anyone.

Isaac

27 de feb. de 2016

Telles was our sales representative. He worked hard with us and make the purchase a wonderful experience. He showed keen interest in our preferences and likes. Really appreciate your service and will sure recommend to our friends and relatives,

Chris Kroeger

26 de feb. de 2016

Had a great experience in buying a 2016 Fusion, got me the best deal and salesman was knowledgeable and courtiest. Will definitely buy another from there and send people to them

Scott Brueckner

25 de feb. de 2016

We were supposed to have 2 free oil changes with our lease, but you only had 1 on record... not that it's a huge deal because it's simply an oil change, it's the principle

Bill taylor

25 de feb. de 2016

We had a very good buying experience on the jeep we were looking for. The only negative is that we found out from kings jerp that our car was made in canada and that our warranty is not valid in usa. Bill schrer was very professional and friendly.

www.LarryWhited.com

25 de feb. de 2016

This is the best dealership I have experienced in my 5 decades of car buying. And they keep getting better every time I buy here. I just bought my 4th car From Kings Ford. And I love my sales rep Marshall Bohannon.

Karen

24 de feb. de 2016

We recently purchased a 2016 Ford Edge from Dave Schaub at Kings Ford. Dave was extremely helpful in finding a car that we were looking for and at a price we felt was fair and in our range. Finance Manager, Andy Buchanan, made financing as easy as financing can be, and went the extra mile in getting a rate that was acceptable to us. Our experience of purchasing a car at King's Ford was excellent! Thanks Dave and Andy!

sak339

24 de feb. de 2016

The service department staff is very friendly and helpful in explaining what needed to be repaired. Repairs were done promptly. Obtaining a rental vehicle was very easy.

Charles

24 de feb. de 2016

Tony Clark was most helpful in our purchase of a new Ford Escape. We appreciated the time he took to work with us.

Andreamarie

23 de feb. de 2016

I bought what I thought was a nice van. They had it rigged because the radiator and hose was cracked and it broke down exactly one week after I bought it.

happy customer

22 de feb. de 2016

we are very happy with the sales service support that was provided and would recommend Kings Ford

Bill and Barb

22 de feb. de 2016

Paul Flood was very organized and familiar with the product he was selling. He made the whole process very quick and easy for us. Wish all salespeople could do away with the high pressure sales tactics and let the buyer make his own decision like Paul did. We will return when we need another car. GREAT JOB Paul Flood!!!!!!!!

Bonnie Graf

22 de feb. de 2016

Everyone was helpful and got the job done. I will definitely be back.

Jared Tolbert

22 de feb. de 2016

I loved my service , the best part though was the shuttle service to my home and then back to Kings for to get my car. Ron is an amazing associate and really helped me enjoy my ride.

Jason_2016_Platinum

21 de feb. de 2016

This was my first purchase from Kings Ford (2016 F150 Platinum) and I thought the buying process was extremely quick and painless. My problems with the dealer started with the delivery of my $60,000+ truck and the lack of concern shown by the dealer when it came to ensuring the truck was 100% ready to go. I understand that it was late on a Monday night when I finally took delivery so when I drove home without the door lock code (missing from the paperwork), a partially prepped vehicle (stickers, tags,and plastic wrap not removed), and tires that weren't properly inflated I already knew I would be returning to the dealership the following weekend. A call to my salesman during the week led to a "we owe" being generated so I could pull into service and get things remedied. Sadly, the service tech didn't seem to care about the "we owe" or our initial discussion when I arrived because after getting the door lock code, they handed me my keys without even attempting to take care of the other issues. Speaking with a manager led to a bit more work being done but not to the level it should have been. I did get a free car wash coupon though... and I got to run through an automatic car wash as compensation for my two-hour round trip. That $14 coupon and the soap residue stains from the car wash really made up for everything... or not. I guess I should be happy though, all I have to do is make another long trip to the dealer for them to detail my truck (like it should have been on the first night). The free tank of gas also being offered will mean I'm up roughly $9 dollars overall. Unless you count the 10 hours of my life that have been wasted trying to get a car dealership to do properly do one of their core functions. This is not how you earn repeat business or good word of mouth advertising.

JJPALM

21 de feb. de 2016

John made buying my new 2015 F150 quick and painless.

Clarkie61

19 de feb. de 2016

We have purchased 4 new cars from KIngs Ford.They were so nice and helped us so much! Anthony helped to get us the cars we wanted at the right price. Andy helped with the financing and getting us through the financing with a great interest rate

Karen E

19 de feb. de 2016

We went in for an oil change and came out with a new car. Dave Schaub really made the deal work!

Annie Campbell

19 de feb. de 2016

I purchased 2 used vehicles from this location Dan Cutler was great to deal with he beyond met my expectations and was very pleasant to deal with. I will be recommending this establishment to friends and family.

akdukes

17 de feb. de 2016

My first car buying experience was wonderful, and Bob Creed and Bob Creed III played a big part of that! I knew that I would love the car even before I actually saw it, but the two of them made it even better. My family has purchased many cars from them for many years, and I finally had my opportunity to purchase mine.

Mouncen1

16 de feb. de 2016

Great dealership. Was a fast an easy experience to get the truck I wanted for a good price. Also very helpful in regards to my trade in

arc2084

15 de feb. de 2016

Never been in and out of a dealership in as little time with exactly what I wanted. Dave made everything easy. I have been highly recommending King's Ford and Dave Schaub to all my friends.

Chris Harper

15 de feb. de 2016

I use them for all my oil changes. Both my f150 and my mustang. Way better deal than the quick change places.

Paul Wells

15 de feb. de 2016

Very nice,very easy,very smooth. Only, I didn't think to ask for full synthetic. When I returned, I expected to pay more. I was surprised to only be charged $35. I requested no tire rotation,but I forgot to ask what type of oil.

Guy & Mandy

14 de feb. de 2016

I was involved in a accident and was in need of a truck fast.... I looked on line at tons of trucks in my area. The farthest away ending up being the one! I talked to them on the phone and told them what I was after and it was done! In and out in nothing flat! I hate shopping with a pashion! It was easy... Paperwork was fast.... All was good.... I have received calls from Dan there to make sure everything was fine. They have changed the way other dealerships do business... Please give them a chance!!!

Calif girl

14 de feb. de 2016

There is a lot to think about and absorb. I never felt any pressure. They gave me the time I needed to process it. I wanted to be at peace when I left the lot. I was. Jon Charles was always very helpful, professional, honest and patient. Jesse was also very helpful, professional and patient with teaching me about all the technology in the car. Travis was helpful and seems like a nice person but things got a bit tense in regards to the numbers on the sales contract. Both the loan person at the bank and me found errors which didn't make sense. Travis had some trouble when I tried to explain that to him. Things did work out and I was comfortable with the end result.

Ernest

13 de feb. de 2016

It was pleasant experience. Friendly and helpful. Would recommend. Thank you Kings Ford.

Mb

12 de feb. de 2016

5 Stars for Ryan Davis. Great person to deal with when shopping for a vehicle. No hassle or pressure. Very knowledgeable on the vehicles they were showing. Overall a great experience for buying a vehicle.

redhead1

11 de feb. de 2016

Came into the Dealership to look at a used truck that I saw on line. Dave Murphy showed us the truck and let us drive it, it was exactly what I was looking for. David negotiated the price for us. Very pleasant to work with, said he would work out our concerns about the nicks in the paint and no owners manual. A very pleasant experience, a real nice guy to work with.Thanks, Billie Pierson

IPC4F-150

10 de feb. de 2016

Was a bit surprised to find that while my initial appointment was with Travis, when I walked in and Travis walked by several times without acknowledging me, I found myself working with Gino. To be fair, I showed up 25 min. late, but I reached out to Travis before our scheduled time and informed him I had a stop to make. No mention was made then of any other appointment. Geno was helpful and seemed anxious to make a sale. Marshall Bohannon was great as well. He had had prior sales with my family, as I later found out, and he worked behind the scenes to ensure that I was getting a very good deal.

Drayton#1

9 de feb. de 2016

I went to the dealership to purchase a Hummer I saw online . Met up with Nick the salesman who did a great job had fun negotiating the price down and walked out with every thing signed and they had it ready for me 3 days later,.. And so far very pleased,..Drayton shaffer

RC

8 de feb. de 2016

Found a low mileage used truck at a good price. Pleasant salesman who brokered a deal. Almost derailed at the end due to misunderstanding but in the end, they did the right thing.

Ram Man

7 de feb. de 2016

Spur of the moment trip to look at a used car turned into a purchase. I worked with Dan Cutter which was a very pleasant and laid back process. I never felt pressured and this was easiest car purchase I have ever had. Dan was very helpful even after the sale and I will be returning when looking for my next vehicle. All of the staff I encountered were very nice and helpful.

grizzly50

6 de feb. de 2016

kings ford is absolutely awesome. john, our salesman very helpful and very good to work with. everything went smooth and very quick and we were well taken care of.

Rrose

6 de feb. de 2016

The dealership is very straight forward with their pricing, but they will do what they can to work with you. Very efficient and friendly. I never felt pressured to buy or to rush. I would definitely recommend them.

Robpenjr

4 de feb. de 2016

My new F150 is amazing! I'm a younger buyer and I just wanna say Bill Schehr gave a little push in the right direction, let me explain. I'm indecisive and often need reassurance when buying anything. Bill gave me the right reassurance needed. He was honest, to the point and not a high pressure salesman. I was unsure of the color, now I love the color of my truck. I don't feel I was just sold a truck. My feelings are, I'm driving a truck I really enjoy everyday.

bsr1966

2 de feb. de 2016

This was the best experience I have ever had when buying a car. I called Bo told him what I was looking for on Saturday, met him at noon on Monday and drove away with my new car! It can't get any better than that!! Bo is such a great friend and a great salesperson.Thanks Bo!!

Aaron&Tricia

2 de feb. de 2016

We left Kings Ford very happy with our new F150. Geno (salesman), Travis (sales manager) and Andy (Finance) were all great! Travis went above and beyond for us. This was our very first purchase of a brand new vehicle and they made it stress free and easy! The General Manager even made it a point to meet us. We are so happy we stopped in!

jeff1234

2 de feb. de 2016

The no haggle deals you get, and you are not there for 4-5 hours trying to make a deal.Very friendly and expert people.

Hank Scorpio

2 de feb. de 2016

This is the first time that i felt that i was treated with intelligence walking into a dealership. Bill Schehr was hands off let me look around at my own pace, I never felt rushed or that he had other places to be. He was nice and answered all of my questions. I never felt that if i didn't find anything that day, it would be a big hassle but I found a great car and the buying process was really nice and laid back they explained everything and i got a good deal. Great experience.

Patel

1 de feb. de 2016

On our second explorer sport, picked up from Kings Ford from salesman Shane McGrady. No pressure smooth transaction from beginning to end. Inventory choices are great as well!! Definitely an A+ dealership.

Award24

1 de feb. de 2016

I have never had such a disappointing experience at a car dealership. No issues with my salesman. But, a big issue with the Rick Clark and his unwillingness to make things right and repair a bad radiator discovered after I got home while troubleshooting a power steering issue. I have not been able to drive tje vehicle yet because I can't afford 1200 to install a radiator. I will make sure everyone I know...knows how this place will treat you if there is a problem.

Lynda

1 de feb. de 2016

Great experience, friendly, helpful, patient service. It was definitely worth the drive to near Cincinnati. I am a big fan of Fords, and of Kings.

Brad

1 de feb. de 2016

Bob Creed III helped my wife and I purchase our 2016 Ford Escape titanium. He was very patient with us as it took us 2 days to decide on the vehicle we wanted. He also worked with us on the price. We will be returning to purchase other vehicles in the future.

Plumnuts

30 de ene. de 2016

I walked in and knew what I wanted. Anthony Alexander was my salesman , very friendly and professional. Walked out owning my new car in 2 hours . Been to other dealers and had such bad service I almost gave up. Thanks Anthony for your kindness and help.

Carman99

29 de ene. de 2016

Quickest I've had at a dealer, friendly salesman. Wasn't pushed into anything. Was able to view and purchase my vehicle with no hassle.

Jeff from columbus

26 de ene. de 2016

Dan was very friendly, transation was smooth and complete took the time to go over questionsI had on the car the listings on the car where true and fair

Tim

26 de ene. de 2016

Bob Creed and Travis Martin made the purchase a pleasant and smooth experience, hats off to both of them! Both were very knowledgeable, helpful and friendly. Bob Creed was very detailed during the review / acceptance of the new vehicle.

djb7073

20 de ene. de 2016

I had a great experience with Dave Schaub. I told him what I wanted and he had everything ready for me when I arrived. I was in and out very quickly.

Nkysoccermom

18 de ene. de 2016

Bill was very helpful during the buying process. We feel like we got a great deal on a nice new used vehicle for our family.

Stay Away

18 de ene. de 2016

Sales person was a nice guy. Rest of dealership stay far away from. They brag about lowest price far from the truth. I'm sorry I spent my money at kings ford.

Cargirlfocus2013

15 de ene. de 2016

I had a good experience at kings ford. My salesman was very knowledgeable an helpful. It was the first time I had a salesman show me everything I needed to know about the car. He was very nice an informative. I like my car.

1111

11 de ene. de 2016

It was time to purchase a new truck for my business so I went to see Paul Flood. Paul is a friend of mine and I did not consider anyone else for my purchase. Paul was a pleasure to work with.

Nhiller88

9 de ene. de 2016

I initially came in for a used car I saw online and wasn't sure if I could even get approved for a loan, not only did they approve me, but got me approved for a new car with an affordable payment I left much happier than I anticipated.

anocerino

9 de ene. de 2016

trying to lease new truck, in process of getting a mortgage and don't want to have anything on my credit . will be coming in as soon as we are ok with mortgage.

rfigart

9 de ene. de 2016

Paul Plunket is who I deal with when I need something. He can make things happen. He helped me last year with a 2015 Ford Escape and this year with a 2015 Ford transit Van. Service is always completed on time and there is always a follow up from the service manager which is nice if you have a concern. The personnel at Kings Ford are all helpful and they do their jobs with a smile. I enjoy the attention I get when I bring my vehicle in for service. Kings Ford is where I shop for a vehicle and thank you Paul for always being there to help me.

norcamp

9 de ene. de 2016

Would recommend this dealership to everyone, prompt wonderful service, everything explained, amazing salesman and crew, fast financial approval, all around A+ service. Every person I worked with was efficient and knowledgable and friendly

holm0435

8 de ene. de 2016

Car Sales Express was great! They had the vehicle I wanted at a competitive price...and the salesman was great to work with. Couldn't be happier.

truck buyer

8 de ene. de 2016

Not the cheapest place to buy a used truck but they are reasonable and have a good selection. Some of their trucks are not in the best condition so make sure you look them over and under before buying, but that goes for any used vehicle from anywhere. They gave me an acceptable amount for my trade-in.

Clay

8 de ene. de 2016

We went on New Years Day, so there weren't a lot of employees there that day. Because of this, we waited a really long time for the processing of everything. If we had gone on a normal work day, I'm sure the wait would not have been so long. Our salesman, Morrie, was very nice and helpful, and did all he could to help us get the payment we were comfortable with.

Happy Buyer

8 de ene. de 2016

I have bought/leased several cars through Kings Ford and found all the people I have dealt with professional, personal, and very competent. This includes the service department, office and sales department. In particular, Ben Mumfrey, New Car Sales, is a true pleasure to work with. Highly recommend the dealership. Just love my new Explorer.

jyoung

8 de ene. de 2016

The buying process was seemingly quick and easy after agreeing on a price. There is a scratch in the drivers door of the vehicle and Kings has agreed to fix the issue with no extra effort from me.

Platesbywill

5 de ene. de 2016

When buying a car, especially one that is used, you always exercise a bit of caution. Making sure that it is a reputable brand and dealership were at the top of my list. When it was time for my wife to turn in her Jeep; I insisted on her buying a Ford. We shopped Cincinnati dealerships looking for a used Explorer and found one that we really liked at Kings Ford. During our test drive the low air pressure light came on, but we were assured that it was just a quick fix of putting more air in the tire and it would be looked at upon arrival at the dealership. Price negotiated and the papers signed, we were anxious to get home. Upon setting up the SYNC system the low air indicator light came on again. Turns out out there was a hole in the tire. Shane took it to Tire Discounters and had it repaired as your shop was closed for the evening. It rained the rest of the day on Satuday, Sunday, and Monday. On Tuesday when the sun finally broke we came to the realization that the windshield wipers did not turn off. We called Shane and he asked that we make an appointment with a local dealership (we live in Columbus) and that it would be taken care of. Saturday was the earliest we could get the car in with the Holiday and both my wife and I working. We headed out only to find that the car did not start and the battery was dead. We have now owned the car for 1 week and I am already jumping it. We took the car to Ricart Ford and had the switch and battery replaced. I question my confidence in Ford and this vehicle. I have owned multiple Ford trucks and currently drive an F150 without any issues. We bought a Ford for the reliability. We bought "certified used" because we thought that it came with the assurance that the car had been looked over. This "certified" car was going to leave the lot with 3 items that were faulty on the Vehicle Inspection Checklist (Tires, Faulty Wipers and a Dead Battery). It ended up leaving with only two because of Shane running it to Tire Discounters. To me these are obvious items that even the novice mechanic could have pointed out. How does this happen?To say that I am upset is an understatement. I was assured by the Sales Manager that this is an "isolated case and hundreds of cars were sold last year without incident". Unfortunately those hundreds cars are not mine and the one that has issues is parked in my drive way. If something as obvious as the windshield wipers not turning off, a failing battery and hole in the tire did not catch the eye of the mechanic; what else is going to go wrong with this vehicle over the coming years? Sure it has a warranty for a short period of time, but my concern is after this.Thanks,Will McLain614.208.1555

Jarryd Lentz

5 de ene. de 2016

Very simple and easy process getting yourself into the vehicle of your choice. Travis Martin and Paul Flood are straight-shooters, which is a relief from my past car purchasing experiences. I will be buying here exclusively from here on out and would strongly recommend you find out why for yourself!

NewFordOwner

4 de ene. de 2016

I had a great overall experience. The customer service was awesome- very friendly and helpful. They were very upfront and honest. I felt important as a customer and appreciate the relationship built with the salesman. I would recommend Kings Ford.

Dlaceyatwoh.rr.com

4 de ene. de 2016

Very impressed with dealerships customer service and their drive to work to find the best deal possible. Truly felt as though my business's was valued and that we were important customers to them.

Rchlncrp

4 de ene. de 2016

I enjoyed the friendly service as well as the manner in which questions were answered. I was well taken care of and felt like I mattered and wasn't just another sale for them.

Emilytepe94

3 de ene. de 2016

I had a great experience at Kings Ford! This was my first time buying a car and the staff was very helpful and not pushy at all. I would definitely recommend this dealership!

Deer P

31 de dic. de 2015

Jim Cobb was my sales person , very knowledgable of the ford truck line to the point personality , help baby sit while signing all the docs

dw9191

31 de dic. de 2015

After buying two cares and getting all of my oil changes/service at Kings Ford, and following their additional service recommendations, I had a bad experience. I was told I needed new tires on my Escape, and needed them before the first snow. This is the second tire replacement recommendation they had made. I got a price from them and then went to Costco to compare. Costco was $200 cheaper for the same tires. As the installation was being done at Costco, I was called back to the Tire center. They asked why I wanted new tires, because they said I had 2 to 3 more YEARS on my current tires. I had already paid for the tires, and the had one tire off of the car. They put the original tire back on, and refunded all my money. With my next oil change, I went to Bob Sumerel, and ask them to check my tires carefully. They also said I was a long way from needing tires. When two different tire dealers have the opportunity to sell me tires and refuse to do it, it convinced me to not go back to Kings Ford for any future purchase or service. Always get a second opinion if you have service done at Kings Ford.

Jeepsz

29 de dic. de 2015

Found the price of the vehicle we wanted to be better than most in a larger area and had to check it out. Salesman was courteous and friendly, never pushy. Very respectful of our time constraints. Will recommend to family.

conniesnyder

28 de dic. de 2015

People there are very nice make u feel very welcome I would tell everybody I know they are very good dealership I will tell my family and friends Kings Automall Ford dealership are the best

SjD

28 de dic. de 2015

Quick process, professional sell. Ryan Davis provided information & options for us in a timely matter. If you need a truck I highly suggest this establishment.

sholley

27 de dic. de 2015

Super friendly dealership. Bill Schehr is the best. Worked us a great deal. Would definitely recommend this salesperson and dealership to everyone I know. HAPPY Happy

rmb2

25 de dic. de 2015

Came in to test drive a 2016 Explorer and ended up leaving with it. Johnathon very personable and able to answer all the questions I had about the vehicle, as well as called out some additional features and points that I was not aware of. The whole experience was one of the quickest I have ever been involved with when buying/leasing a vehicle so I was very happy about that. Overall, I would highly recommend Kings Ford and Johnathon Charles to those who have any interest in purchasing a vehicle (any make) so that he or she can get quality information in a no pressure setting before making a decision.

Crod

23 de dic. de 2015

Shane was great I was treated with respect. Another dealership didn't give me the time of day. I have already had good dealing with the service dept

fordy_nine

23 de dic. de 2015

Bill Schehr is my kind of salesman: as he says , he is a low pressure kind of guy, but he certainly does cover all the bases, making the sale a pleasant experience for this customer!

Rick Sackenheim

23 de dic. de 2015

I had a good experience getting a new explorer suv. Just wish it wasn't such a hard time getting acar here to buy. I really appreciated my salesman Paul Flood. He was very helpful with the purchaseand explained everything about the car.

Jaybyrd

23 de dic. de 2015

Nice cars salesman easy to work with. Dealership friendly enough, loads of nice cars and a nice test drive area off the main road. Bought car right away. Be careful of the business manager, look at every expense because they include items you didn't ask for and/or just not explain every charge. Deceitful!

badbaja

23 de dic. de 2015

The deal with Kings Ford worked well for us. No big issues so far, and we are happy at this point. Thanks for the help.

mdschnee

22 de dic. de 2015

Great service and overall car buying experience . I was able to get my new Ford Fusion at a very fair price. Mike Duffy was fantastic to work with throughout the entire process.

Indy1216

22 de dic. de 2015

This was by far the best experience I have ever had purchasing a new car!After seeing the car and inquiring online, I was contacted by a representative asking if I was still interested in the car I emailed them about. When I replied yes, he said he was going to verify that the car was still available and would call me back in 10 minutes. He called back in 5 minutes. He set up an appointment for me to meet Travis Martin, their Sales Manager. Travis met me at the door and introduced me to Jim Cobb, a Sales Specialist. Jim was very knowlegdeable about the Escape and took as much time as needed to answer my questions. The test drive Jim recommended encompassed flat roads, hills, highway, curvy roads- all without me asking. When it came to trade in value, I felt the offer was good. Travis took the time to explain how they derived at that trade-in amount. I agreed with the terms and purchased the car. Once purchased, Jim continued with above and beyond customer service. He took the initiative to schedule the undercoat treatment and arranged a rental for me so I would not be inconvenienced since I traded in my car. He also scheduled my first oil change. All I need to do pull in for the service when ready. From my initial contact online the process went very smoothly. Would recommend Kings Ford to my friends and family. Keep up the great work!

camby

21 de dic. de 2015

Good experience on trade in and purchase of new vehicle.Struggling with sync, difficult get up and runningstruggling with sirius connection ... not reviewed at purchase

Kelsie123

19 de dic. de 2015

David help me find just what I was looking for and look my price range into consideration! Got me the deal I was looking for! David was a super nice guy! I love my car it was just what I wanted!!

Asackenheim

19 de dic. de 2015

It was a great experience. My husband is likely going to buy another Ford based in the excellent service we received. The worst part of this experience is the mandate to provide a twenty-five word minimum to rate my experience.

DJ

19 de dic. de 2015

They made the deal happen to please the customer. Very informative as well. I am very picky and they were really encouraging. Thanks to Dan Cutter for calling to let me know when a truck came in for my price range.

DavidRobertson

18 de dic. de 2015

I got a call back from my online enquiry within minutes, and the top notch experience began there. Very professional, a good listener, and genuinely seemed to shape the conversation around what I was looking for.We setup an appointment for the next day, when I walked in I did not have to wait at all, I met Travis, Mike & Ken. I immediately felt at home, comfortable with every part of the experience, and could not speak highly enough of everyone at the dealership.They found my perfect vehicle and secured it that day, gave me a great value for my trade, and I never once felt pressured to make any kind of decision. The guys at Kings Ford truly are THE people to see if you are looking for a car. I was also introduced to the guys from Service, who seem to have the exact same focus on customer service & the experience.

Oaklee15

18 de dic. de 2015

I had nothing but a positive and friendly experience with Kings Ford. The staff greeted me when I came in the door and everyone there was willing to help make my car shopping experience the bedt it could be.

janetackerman

18 de dic. de 2015

We recently purchased a new 2016 Ford F250. Love the truck and loved the whole experience at Kings Ford. Our salesperson (Bill Scherer) was absolutely the best - no sales pressure and answered all our questions. If he didn't have the answers, he got them quickly for us. The whole team from Kings Ford was tops. We purchased the vehicle in 45 minutes, in and out the door. We had previously purchased a vehicle from a large Eastgate dealership and it took 6 hours, imagine our delight in the 45 minute turnaround. Definitely recommend Bill and Kings Ford

janetackerman

18 de dic. de 2015

We recently purchased a new 2016 Ford F250. Love the truck and loved the whole experience at Kings Ford. Our salesperson (Bill Scherer) was absolutely the best - no sales pressure and answered all our questions. If he didn't have the answers, he got them quickly for us. The whole team from Kings Ford was tops. We purchased the vehicle in 45 minutes, in and out the door. We had previously purchased a vehicle from a large Eastgate dealership and it took 6 hours, imagine our delight in the 45 minute turnaround. Definitely recommend Bill and Kings Ford

KFermoyle

17 de dic. de 2015

The staff at Kings Ford was extremely welcoming and friendly from the moment I pulled onto the lot. The sales staff was so patient and worked very hard for me to give me exactly what I was looking for. Trying to find a new vehicle felt pretty intimidating for me but Paul and Travis did a great job putting me at ease and making the transition smooth. I'm very happy with my new Focus and I would highly recommend Kings Ford.

Vregg

16 de dic. de 2015

Good salesman. He knew his product very experienced.he went out of his way to find the truck l wanted. He got it for me in Columbus, Ohio. Paul had it delivered on time with a linex bed.he took care of me. I felt like his only customer. Buying the new truck was fun. I would buy another truck from him.

Gabpro

16 de dic. de 2015

This experience was the best it could be thanks to our salesman, tellis, who helped get us thru every part. He had a big task to find just the right car at the right price, and he came thru with flying colors. It was refreshing to have such an honest approach to the whole car buying experience. Without his hands on approach this deal probably wouldn't have happened. And the business office was very patient to help with needed information for sound financial decisions. Overall a great experience, tellis, you are THE MAN!

SClark

15 de dic. de 2015

Had a terrible experience at another local Ford dealership and ended up walking out without a deal. Sales staff was unprofessional and ultimately increased the price over what had been agreed to.The experience at Kings Ford was great, the staff professional and the price fair. Would highly recommend Kings Ford.

Carlj

15 de dic. de 2015

Set up a VIP appointment with Matt at 2:00. We got there a little early saw our name on the screen, sat down and waited, two times another another salesman offered to page Matt who never showed. After 2:15 we started walking around to find Matt. Finally a sales mgr asked if we needed help and said Bill Schehr would show us the van and he would do the numbers. Bill was courteous and very kind. We went out to the van that was very dirty. Why wouldn't this have been cleaned up knowing someone was coming to look at it? The VIP experience has no value but bottom line, we like Bill and the van suited out needs, we drove it home. Would definitely recommend Bill.

Scarroll0716

15 de dic. de 2015

Nick and team did a great job of helping us purchase this vehicle. No haggling and he was very easy to work with. I would recommend Nick to anyone!

BaBa4

14 de dic. de 2015

We have purchased 4 vehicles from Dave, his attitude and knowledge is terrific.. We only deal with Dave, the buying system is very efficient and quick.

otaylor

14 de dic. de 2015

This is about the sixth or seventh car purchased from Ben. He has always been very good to work with every time I come in. I would recommend Ben to everyone who is looking for a new or used car or truck

Rmolina

14 de dic. de 2015

My experience was excellent! Anthony Alexander did a great job and was very patient and informative. He worked hard to get me what I wanted instead of putting me in a car I would regret. I'm extremely happy with my F150!

proffijt

14 de dic. de 2015

Anthony Alexander offered excellent customer service. Anthony was able to help me find the perfect truck. Even through all the demands I made to reduce the overall price of my truck, Anthony never stopped smiling.

janetackerman

13 de dic. de 2015

I can not say enough good things about Kings Ford. We were in and out the door with a new pick up truck in 39 minutes. The last vehicle we purchased (2 years ago from a large Eastgate, OH dealership) took 6 hours. Kings Ford is tops in outstanding service - all the way from the low pressure sales up to the signing of the paperwork. Furthermore, we did end of visiting a few other Ford dealers in the area and found the best value at Kings Ford. Our salesman (Bill Schehr) was tops - did not try and push us into making a decision on the spot, was very laid back, if he didn't know the answer to a question he quickly found it for us. Loved the experience at Kings Ford!

mandyperkins

12 de dic. de 2015

I have always bought my previous vehicles straight out but had decided to finance this time - Kings Ford made my experience very enjoyable. Paul Flood was very pleasant to work with and really did all he could to work up a deal to work with me, and I left with a 2012 Ford Fusion. I will definitely be recommended him and the dealership to anyone I know who is car shopping. Thank you Kings Ford!

Jwes513

11 de dic. de 2015

Overall happy with our car for what we paid. Only real issue so far is with the gas gauge not working. Tires were worn on our car, but the dealer was able to throw in a new set of tires since they were not able to come down on price. Only other thing was some miscommunication on an interior/exterior warranty package we received with the car. Dealer was overall helpful with us to come to a very fair settlement. All in all, so far has been a good car for a low price! Hopefully we just don't run out of gas until we can get the gauge fixed!!

Mccathron,paul 123

11 de dic. de 2015

The service was great and speedy very professional answered all my questions and explained all the paper work when I departed I felt like a got a great deal

escape1

10 de dic. de 2015

Very knowledgeable and giving detailed but simple explanations for buying or leasing vehicles. Very friendly and sincere about his sales which made it very nice experience.

Carbuyer1

9 de dic. de 2015

My salesman, Jonathan Charles was great. The internet sales people who told me that the car I was originally interested in was in stock and I could test drive at my appointment not as great. I decided to look at a different model of the same car and was happy with it. I was not thrilled that I was lied to in order to get me into the dealership.

Mdb07

7 de dic. de 2015

Was able to find a fair deal. Overall pleased. Was able to see and drive every option that fit into my budget. Salesman was patient in looking at all options.

KAG

6 de dic. de 2015

They went the extra mile to get my car interior and chassis under coated. This is the 4 th SUV we have purchased from Kings Ford. Nick in their tech dept Is top notch.

Shortee3180

5 de dic. de 2015

Jonathan Charles was nothing but an honest individual.. He answered all questions with knowledge of the company and product.. I would recommend this sales person to anyone that plans to purchase a vehicle at Ford!! It's hard to find honest salesman out there.

Ronsheim, bruce

5 de dic. de 2015

Received great service before during and after sale especially considering mechanical problems on day of purchase and following day with final resolution of mechanical issue

BrennanTinker

4 de dic. de 2015

Very thankful to have such a co-operative group. Very understanding. Great people, great business. I would purchase another truck from them without hesitating a second.

Dbag40

2 de dic. de 2015

Excellent group. Would definitely recommend them to anyone looking to purchase a used car/truck! Friendly staff no haggling. Large inventory of trucks. Ford tuff!

repeat customer

2 de dic. de 2015

I was short on time due to a busy schedule so I already knew which new car I wanted searching Kings Ford online. I told Dave Murphy I was busy and he actually had my new car delivered to my house the same day while I went back to work-I think that is impressive.

Tom Ford Fusion fan

2 de dic. de 2015

Mike D. Made it really easy to get a great deal. He listened to what I needed in my new car and helped me get through the whole process. The whole staff was friendly and committed to doing what needed to be done. Travis Marten worked incredibly fast to put together the financing package that could make it happen for me. My new car was ready for me to drive off in almost immediately. They were all very professional. The next time I need to buy a car, I'm going there first.

Bb63

2 de dic. de 2015

Although it was Black Friday and we had to wait a short while to see a sales staff member we are so glad we waited! Geno was very attentive. We knew exactly whatever wanted and within minutes we had driven the car and a deal was made. There was no haggling!! Our salesman was polite, professional and always attentive to our needs as we processed our financing and finalized our purchase. We could not be more please at the ease of our experience. Thank you!!!

Ford Driver

1 de dic. de 2015

My father retied from Fords and I have been buying them since the 70's. The 2016 Escape is the second purchase we have made from Kings Ford. We couldn't be happier with the staff or the buying experience. Ben Mumfrey was our salesman on the first purchase and I specifically asked for him on this one. Ben is a true professional and a pleasure to work with. He has always taken the time to go over the operational changes and new equipment on the vehicles. I would highly recommend visiting Kings Ford for your next purchase or service. If it is for a purchase ask for Ben, you won't be disappointed.

ajhracing

1 de dic. de 2015

Jim Cobb helped my wife and me buy a 2016 Fusion. He did an excellent job and was a lot help.

Scenters75

30 de nov. de 2015

Mike Duffy was wonderful to work with. He is really down to earth and found me exactly what I wanted at a great price. He was very knowledgeable about the vehicle. He didn't come across like a salesmen trying to sell me a car but like someone telling me about a car he really likes.

truckguy2015

30 de nov. de 2015

Salesman was very courteous and knowledgeable. Shane wasn't pushy, he was very patient and straight forward with me. He took the time to ask my intentions and use of my vehicle.

Skeiter

30 de nov. de 2015

Everything great. No problems at all. Very efficient and friendly. Everything about listing was just as represented. Would definitely go back for a future purchase

ajetter

30 de nov. de 2015

Tellis, our salesperson, went above and beyond to find us our perfect truck with the best deal. I would recommend him to all of my family and friends.

janeg

28 de nov. de 2015

The staff was very quick to assist with my request. The purchase experience was very nice. No long hours trying to get the best price. Great service

Marjorie

27 de nov. de 2015

It was a pleasant experience. My my first time buying a car by myself. They were very helpful. Made sure I got what I was looking for.

jeffro

26 de nov. de 2015

The gentleman I worked with called and said he had me financed at where i wanted to be in my budget and they were not a bunch that was pushy just a relaxed and easy to deal with

Chris H

25 de nov. de 2015

My experience with the sales representative, Mr. Bob Creed III, was very relaxed, there was no pressure, conversation was very laid back and informative with no "hype" talk. He worked very diligently in locating a vehicle with my specifications. Further, Mr. Andy Buchanan worked very intensely in coordinating the financial aspects of the purchase that met my budget constraints. This was my first Ford purchase and I would consider my experience with Kings Ford as EXCELLENT, and would recommend a Ford and Kings Ford to any one looking for a vehicle.

Fordbuyer101

24 de nov. de 2015

The gentleman I worked with was very easy going, listened to what I was interested in, and directed me to a car that was in my budget and had features that I wanted. It was an easy, hassle free first car purchase.

rick.lovins.1

22 de nov. de 2015

Shane was nice and willing to lead me in the direction that I wanted to go. Shane did not upsell or pressure in a certain direction. He was a great facilitator for the used car buying experience.

Ford Driver

21 de nov. de 2015

This was my second new purchase from Ben Mumfrey. I asked for his assistance on this purchase because I knew he would answer all my questions and make sure I was completely satisfied. He has always gone out of his way to take time and go over the new vehicle's operation and changes. He was extremely helpful and a complete professional. My father retired from Ford and I have been buying them since the 70's. Kings Ford is a great dealership and I will be back next time.

rsnides

21 de nov. de 2015

Knowledgeable and caring sales rep, no pressure. Mike Duffy and Andy Buchanan are the best. Fair price, good service, agreeable personalities. Easy to purchase car.

ajhracing

21 de nov. de 2015

I have always been a Ford guy and have used Kings Ford to buy parts for vehicles as old as a 1976 F100 and as new as a 2010 Focus. I have always been satisfied with the service and help I get from the parts depaetment. My wife and I have shopped for a car for the last five months. I finally convinced her to go to Kings Ford. As I expected the service was excellent. We dealt with Jim Cobb and he worked with us and helped us a lot.

cruiser65

19 de nov. de 2015

Knowledgeable, courteous employees made it a very enjoyable experience. Time of the entire process was less than two hours. Very pleased with the entire dealership

Rahvin022

18 de nov. de 2015

Shane McGrady made this the best car buying experience I've ever had. It went so smooth and easy, it didn't even feel like what I was expecting (no stress, etc). It was more enjoyable than anything else! I will always return to him, and refer him, as long as he is with Ford!

jeep

17 de nov. de 2015

I was buying a car for my 16 year old daughter. I wanted a reliable used car at a fair price. Cole Williams our sales guy did a great job, Cole was very personable, friendly and helped us understand the history of the car. I would recommend Cole to any one.

Kraatz2009

16 de nov. de 2015

The only place within 100 miles that had the exact car I wanted. They did a full service on it and kept us updated along the way. Personable salesmen, familiar faces greeted us every time we came in

Devin Lewis

14 de nov. de 2015

This was my first car purchase and I'm so glad I went to Kings Automall. Jim Cobb was very nice and helped me to easily understand everything, as well as doing everything he could to make sure I was completely satisfied with my purchase.

Xiaoyan

13 de nov. de 2015

The dealer is generally good to work with. Offers me really a nice Ford at a good price.Im very happy with my experience here.

ccook247

13 de nov. de 2015

They worked with us to help us find the right car for us and get the one we wanted even though they didn't have it on the lot they went above and beyond to help

Asbrock16

13 de nov. de 2015

Bought a new Ford here. Shane was great hwlp and salesman. Dealership and inventory was great. The salesmen worked with me on price and helped me get within my budget and purchase the vehicle I really wanted. I appreciate Kings Ford and the pleasant experience they provided.

First time Ford buyer

10 de nov. de 2015

I needed a new car with towing capacity to pull my pop-up camper. Shane McGrady greeted me as soon as I exited my soon to be tradein vehicle. From beginning to end it was a very pleasureable experience. Shane was very pleasant, knowledgeable, and helpful guiding my wife and I through the buying process. I am now the proud owner and first time buyer of a Ford product, a new 2016 Explorer Limited. In the past, I was always a GM fan. I have yet to experience the service department, but if they are as great as the sales department, I will be a satisfied Ford customer.

ibricky25

10 de nov. de 2015

Shane was most helpful. He stayed with me throughout the process. I actually had been to a different dealer twice that day and looked around.. Both times no one from inside bothered to come out and ask if I needed help. Kings crew stayed late to get me out the door with purchase. Very pleased with the experience.

JTB

9 de nov. de 2015

Went in frustrated because I needed to purchase a new car right away due to the head gasket failing in my car. The representatives were great. They did not pressure me into a particular car. I was shown attention as soon as I walked in, whereas the Jeep dealership I went to in Kings Auto Mall did not even acknowledge my presence.

FordFan814

9 de nov. de 2015

We went in hoping to trade our old car in for a new car that was better on gas but with a cheaper payment. I was very skeptical that it would be able to be accomplished. To my wonderful surprise this was the easiest car buying experience we've ever had. We not only were able to get a car that is brand new, 7 years newer than our old car, gap insurance and an extended warranty, 0% financing and a car payment that is lower than our old car payment.

VLG1967

9 de nov. de 2015

I leased a new 2016 Ford Escape (Sunset) and I love it! Cole Williams was a great asset in helping me find the car that I wanted and needed. Thanks so much!!

Bennyb111

9 de nov. de 2015

Went to several dealerships and Kings was by far the best. Easy to make a deal and made you feel comfortable in all aspects of the transaction. . Would drive 150 miles again to buy another car in the future. Thank You

fordfan814

9 de nov. de 2015

Purchased a 2015 Ford Focus. We traded in a 2008 Lincoln MKZ hoping to get a new car with a lower payment and better gas mileage. Paul was great to work with. We expressed what we could afford and looking to accomplish. Not once did they come back and ask if we could afford more than what we originally stated. In my lifetime I have purchased a total of about 10 cars and this was the easiest car buying experience out of any of them.

Kingranch2016

8 de nov. de 2015

I was pleased with my experience in purchasing my new truck. I found everyone at the dealership helpful and curtious. The truck was delivered earlier than expected which was a pleasant surprise. Both the salesperson and the finance person I dellt with were very professional. Over all it was a good deal for me. I am happy with my new truck.

Jack

7 de nov. de 2015

Easy ford dealership to make a deal.no high pressure.i would definitely buy here again

MaryB

6 de nov. de 2015

After months of looking for a new vehicle, I finally found one at Car Sales Express! Dan Cutter was awesome to work with as he brought a vehicle to my attention that I was not even aware of at first. Now, I love my Ford Fusion! Compared to many other car salesmen that I had been working with, Dan was so patient, informative, and friendly... I couldn't have imagined working with anyone else! The manager, Cody, was also very helpful and hands-on when it came down to making the price work for me! Two thumbs-up to Car Sales Express on Fields Ertel Road in Cincinnati, Ohio!!

Kathy W

5 de nov. de 2015

I have now purchased two vehicles from Kings Ford and both times I have had a great experience with the staff. Ken and Ryan really took the time to take care of me and promptly responded to any issue I have had. I would definitely purchase another vehicle from them in the future.

happy camper

2 de nov. de 2015

Shane Mcgrady did a great job working with us on our new car purchase

Xiaoyan

2 de nov. de 2015

Just got a nice Escape from kings ford. I'm very happy with the car and the sales experience!David is very pleasant to work with!

Eric

29 de oct. de 2015

Mike Duffy at Kings ford was great to work with. He really went the extra mile to make sure we were comfortable and there was never any pressure. As a person who has high anxiety about the car buying process, this was the easiest car buying experience I've ever had.

Sqwooshy

29 de oct. de 2015

Great experience! I knew what I was looking for going in (looked at inventory online) and called ahead; when I arrived the sales person had the car pulled around and was ready to meet and show. Everything after that was just as easy. Got a fair price for my trade, no hassle with paperwork, and they agreed to everything I asked. When I came to pick up the vehicle, I was in and out in minutes; the loan department already had my paperwork printed up where all I had to do was review and sign, and the service department had it pulled around front and polished like a show car. I was quite impressed.Very fast, very professional. I've bought my share of cars, they've really got thier stuff together compared to the competition. I'll definitely be a returning customer.

GASkid

28 de oct. de 2015

Great experience! I knew what I was looking for going in (looked at inventory online) and called ahead; when I arrived the sales person had the car pulled around and was ready to meet and show. Everything after that was just as easy. Got a fair price for my trade, no hassle with paperwork, and they agreed to everything I asked. When I came to pick up the vehicle, I was in and out in minutes; the loan department already had my paperwork printed up where all I had to do was review and sign, and the service department had it pulled around front and polished like a show car. I was quite impressed. Very fast, very professional. I've bought my share of cars, they've really got thier stuff together compared to the competition. I'll definitely be a returning customer.

john cacaro

27 de oct. de 2015

no pressure sales made to feel very comfortable would recommed to friends and family.I did have an little issue with financing and buying the extended warranty it was not disclosed to me that power train warranty came with 5 year 50 thousand mile warranty so when i bought an extended i did not pick up much an additional warrany since the extended only came with the same 5/50. felt a little ripped off after i found out later.

David

26 de oct. de 2015

It was a pleasure to work with Paul. We were able to purchase a 2016 Explorer without any hassles.

LauraB

26 de oct. de 2015

I had a wonderful experience with Randy Klein and Kings Ford when purchasing my 2016 Ford Escape. The sales team and everyone there was excellent in their knowledge and so extremely friendly and helpful! I would recommend this dealership to anyone. I will never shop at another dealership besides King Ford again. Randy and others there took extra time making sure I was happy with the vehicle I was about to purchase, they explaining all my financing options, and it really made my experience there relaxing and fun! Thank you to everyone there for making my experience exciting yet simple. GREAT GREAT SERVICE from everyone at Kings Ford! Thank you!!!

Cpapke

25 de oct. de 2015

Our families experience with the dealership was very enjoyable! We have a newborn baby and time was very constrained for our afternoon shopping. Dan Cutter provided timely and considerate service, expediting whenever possible. The experience was great and we will definitely keep the dealership in mind for future purchases.

Rllilly

24 de oct. de 2015

Purchased a new 2015 F150. Shane McGrady was my sales contact and was very knowledgeable about the product. Their website showed the exact truck I was looking for, and it was in stock.Test drive completed and back to the lot. The trade in manager and I came to an agreed trade in price after some quick negotiations. Price was very fair. Paperwork was completed and they had my tags switched over, and new truck ready to go with a full tank of gas. Shane made sure I understood the truck features. Over all time from start to stop was about 1.5 hours. I would highly recommend Shane McGrady and the Kings Ford sales staff.

Fb7681

24 de oct. de 2015

This is my third car That I got from Ben. He is a great person. I would tell everyone if that want a ford go to Ben Mumfrey because he is the best!!!!!

sjt

23 de oct. de 2015

I just bought a used chevy equinoxfrom kings ford.the salesman, tellis kennedy, wasone of the finest of sales peoplei have had the pleasure of workingwith. he met me at 6 pm on hisnon working day and ensuredthat everything went perfectly.kings ford itself is a very friendlyfamily owned.dealership. and theywere a delight to buy from.I strongly recommend bothtellis and kings ford.a very satisfied customer,sjt

bertdig

23 de oct. de 2015

Anthony Alexander sold me my car. I had no thought that my husband and I would leave with a car. I had heard about the Fusion and when I saw it decided it was too big. I was planning on checking out other manufactures. Anthony asked me what I wanted in a car. He listened to what I said and told me that the Fiesta was comparable to my Civic in size, and could fulfill my needs. With a couple of things that will soon be added to the car on the lot I left with a brand new Fiesta. The piece de resistance for me with the car was a vacuum sealed gas tank. No more struggling to turn the gas cap to get it off so I could fill up the tank. Only Ford has this. Anthony never pushed me into buying more than I needed. Jessie Whitley made sure the paperwork was easily understandable finished quickly. When I returned the next day with questions, technologically somewhat illiterate, "Nick, the Tech Guy" not only explained with words, but also patiently walked me through what I needed to know. Wow! what service. I would highly recommend this dealership - the people and cars to anyone I know. In fact, I already have.

ray86wang

21 de oct. de 2015

I needed a specific type of vehicle with a maximum price ceiling in mind. I checked out other companies and dealers but they were all very focused on high pressure sales and refused to budge on pricing. I came into the Ford dealership on a busy Sunday afternoon and had the fortune of meeting an excellent sales rep Johnathan Charles. He was busy with completing several sales that afternoon but still made time to help me out. I mentioned to him the simple requirements I had for the new truck I wanted. He narrowed down the selection to 2 realistic choices, both of which were appealing. John was very upfront, honest, and friendly. He made car buying as painless as possible and even went the extra mile to meet my price range. I am very satisfied with the customer service provided by John and recommend Ford to all my friends.

Wsucarlsen

18 de oct. de 2015

I can't imagine ever buying a car anywhere else. I think that when I return I'll have to plan other stops. Everyone I met was helpful.

Escape girl

17 de oct. de 2015

Great Experience right when I first contacted Matt McCormick in the Internet department. I arrived at Kings and was greeted by Shane who then took it from there. I enjoyed my experience from start to finish and I would recommend Kings Ford to any of my friends and family.

nerdifiedgeek

16 de oct. de 2015

Dan was great to work with. Overall the experience was great. We felt very comfortable from the time we arrived, didn't feel pressured, and they treated us well. Would deal with again.

toby198

14 de oct. de 2015

Deal was taken care of quickly. The price seemed to be reasonable, but I had not looked elsewhere. I would have liked to have spoken to the previous owner of the used car, but It was not Morrie's fault.

Jtaul

14 de oct. de 2015

Bought two cars that night. Everyone got us taken care of and on our way. Dan and the rest of the staff were very helpful!

Explorer1973

12 de oct. de 2015

Everyone was great. My sales person Paul Plunket was very helpful and extremely knowledgeable. From greeting to close in less than 4hrs and I drove away in my new Ford Explorer.

Nickyfly

12 de oct. de 2015

Anthony Alexander was a great help - not a pressure guy at all. Just a great all around experience. I will go there first when looking for my next car.

October, 2015

12 de oct. de 2015

Jon is an excellent Salesman, tentative to his customer, excellent at explaining every step in the process, professional, easy to communicate with. Enjoyed the experience and would ask for Joe in the future.

Lbhamm

12 de oct. de 2015

Excellent buying experience, all the sales team I dealt with were professional and didn't pressure us. We would recommend Kings Ford and our salesman John Charles to anyone looking to buy in a relaxed environment.

Kyred

11 de oct. de 2015

The gentleman made sure I left with a car that was right for me and my family. I got the car I needed at the price I could afford

Jpyoung1234

7 de oct. de 2015

Shane was very helpful in helping me select the vehicle and the rest of the team with the following up and financing were great also

Jricbud

5 de oct. de 2015

Geno was very helpful and listened to what we wanted in an auto. He took the time, out in the pouring rain, to explain the vehicle to us and how everything worked on it. Gene also listened to our expectations as to what we were willing to spend on an auto. We will recommend Geno to our friends & family looking to purchase in the future.

RLyons

2 de oct. de 2015

The salesman did an excellent job of showing me the range of cars they had to offer. I am very glad with the car that I chose. My wife and I were not pleased though with the finance person. He spoke way to fast. We asked him to slow down explaining the details. but he did not. It was like he was in a hurry to get use out of there. There were two additional charge that were added to the bill that were not on the widow sticker, We had to tell him to remove because we were not interested in them. He appeared agitated and responded with a cynical tone when we requested to remove those charges. By the time we left we were not even sure we paid the right price for the car. When I took the car back on Tuesday to be detailed that was not done satisfactory. There was still scuff marks on the interior drivers side rocker panel trim piece. Water spots on the inside of the windshield near the dash board. The wheels still had dirt and grime on them. I like the car and I like the salesman. I am not sure if I would recommend the dealership. I would recommend how ever Mr. Charles. that is why I checked the box No on dealership recommendation. You should another box Maybe. I was only some what satisfied with the new car buying experience. It was better the when my wife bought here 2014 Edge from another dealer. They were terrible.

Aaaaaaa

2 de oct. de 2015

Not listeningNot liked tone and approach while following up for car pick up Traditional keys of the car not yet delivered. I needed to realize they where missing by my own

dodge

1 de oct. de 2015

I was interested in purchasing a used car at Kings Ford. I was assisted by Dave Murphy. I found Dave very easy to work with and his professionalism was greatly appreciated. I would recommend Dave to anyone looking to purchase a car.

Steph

30 de sep. de 2015

All sales staff offered assistance when I entered the dealership even though they were busy. I worked with Jim Cobb who went out of his way to answer all my questions and give a comprehensive overview of the features of each vehicle I was considering and gave me time to consider the options without pressure.

Lin

30 de sep. de 2015

Went to Kings Ford to look at a used car (and I was prepared but wasn't sure I would buy one) Randy Kleine met us out by the Nissan with a pleasant attitude and friendly handshake, he got the keys and a license plate for our test drive. He got some information from us and sent us off to drive the car. I liked the car and with a little bantering we came to an agreement about cost and trade in value for my car. Amazing how smoothly everything went from start to finish, from Randy to the finance guy Jessie and all those in between! (washed it and filled the tank!) It was truly a great experience!! Thanks!

Fordnut

30 de sep. de 2015

Bob and Jesse made the experience of buying our new Ford Focus enjoyable and seamless! Top to bottom, from selection through financing. Thanks guys for a wonderful job!

Leach.jennamarie

30 de sep. de 2015

Tellis was great to work with! I always hate going to dealerships and working with salesmen and Tellis was great every step of the way. We would recommend him to anyone!

Acullen123

29 de sep. de 2015

After buying several vehicles from another local dealer I was in search of another vehicle for my business. I returned to my normal Ford dealer and wanted to work a deal. They would not honor my request, and in the process insulted my intelligence to the point that I took my business from Cherry Grove to Mason to see what I could work out. My Salesman Ben Mumphrey was laid back, friendly and helpful. He worked a deal that enabled me to get what I wanted and at 0% interest to boot. They delivered what I needed, when they said they would, and at the price agreed on. I have bought a lot of cars and trucks from the other dealer over the years but in the future I will be returning to see my new amigo Ben and the rest of the group there in Mason. Thanks for being stand up people and doing things the right way.

Game Changer

28 de sep. de 2015

Kings Ford has always exceeded my expectation in every category. From the sales department to the service they are always on point. They go above and beyond to make sure everything is right the first time. I won't go anywhere else to purchase or service my Ford's!.

HD2

26 de sep. de 2015

Pleasant experience overall. Accommodating. No pressure. Flexible and willingness to work a payment to fit me financially. Facility is very clean and modern. Very comfortable furniture.

jenny

23 de sep. de 2015

Morrie was more than willing to help me with any questions that i had, i didn't feel as though i had to rush, and he didn't make me feel like i wasn't worth his time because i was s women looking to buy a truck.

jerrytank

23 de sep. de 2015

Got the run a round on my free oil change called ahead was told to come on down got there and was told to wait 4hours or go to quickie oil change up the street tried to get my new car salesman to intervene and he threw his hands up and walked away from me.this is a very bad place to do bns with

kentucky girl 07

22 de sep. de 2015

My salesman did everything I asked. The things I wanted done to the truck I bought couldn't be done the day of purchase, the salesperson made sure it was done in a timely manner and a great job. I would deal with this dealership again in the future

Honest

21 de sep. de 2015

From the moment we got in there they were committed to give us a good option for what we were looking. And at the end we got a good deal.

Black f150

21 de sep. de 2015

Great experience.salesman Geno Boles was very friendly and not overly aggressive in trying to make the sale. He worked with us and answered all of our questions. would definitely recommend to others.

JillAdler

19 de sep. de 2015

I visited Kings Ford specifically to purchase a used Explorer. We had reviewed a couple of the cars prior to visiting the dealership. We test drove two cars and immediately decided to purchase a 2015 Explorer. Our sales person (Mike Duffy) was very easy to work with and made the whole experience very enjoyable. I have had my car for almost 2 weeks and absolutely love it!

JillA

18 de sep. de 2015

I visited Kings Ford specifically to purchase a used Explorer. We had reviewed a couple of the cars prior to visiting the dealership. We test drove two cars and immediately decided to purchase a 2015 Explorer. Our sales person (Mike Duffy) was very easy to work with and made the whole experience very enjoyable. I have had my car for almost 2 weeks and absolutely love it!

snjohns02

18 de sep. de 2015

I knew exactly what car I wanted to get, just wanted to make sure I could make it happen. The staff was very helpful and accommodating with my work schedule and my requests. The selection of New vehicles (Ford Edge) was very limited, but the helpfulness and the overall experience really made up for it.

kevin

18 de sep. de 2015

Morrie Ellington was our Salesman. He was extremely professional as well as very knowledgeable about our new purchase. 2 thumbs up for his hard work and dedication to FORD. I would recommend all of my friends and family to reach out to Morrie in the future. Thanks again. My family is extremely excited with our new purchase. Morrie is a great asset to the dealership.

Ryanec1411

17 de sep. de 2015

Overall kings ford did a very nice job of making myour car buying experience as good as possible. I had made a poor buying desision a couple days prior at a Wyler automotive lot that helped bail me out of. Johnathon seemed to do everything he could to get me a deal that would have me leaving in a better situation. Everyone I talked to is kind and treated me kindly. My only complaint is that one day 3 with my new vehicle I have an issue with the speedometer not functioning and I have to wait almost a week until they can get me in to fix it.

M.Cobb

16 de sep. de 2015

My review is based solely on my experience with working for the very First time with this dealership. I walked thru those doors not sure of what to expect, but the very first salesman to speak to me and introduce himself was Morrie. I was so nervous and skeptical about what my experience would be like. I cannot say enough about what Morrie and the other staff did for Me and the situation that I was in. Kings Ford you are the Best...Morrie and Andy ******** these Stars are for you both because what I expected and what I got are polar opposites and I owe it all to the both of you. Thank You So much for being there.Marguerite Cobb

rickay

16 de sep. de 2015

I had lots of questions on our new car and Mike was very patient with me and answered all my questions. Very happy with my car.

Majorlift 2000

15 de sep. de 2015

Went In with the idea I'd have to fight off salesman but Morrie was the o ly one to actually approach me. He was fantastic, incredibly professional and very helpful. The whole experience was fantastic and a joy to deal with.

Dthomas

14 de sep. de 2015

I had a great experience at the dealership. My sales rep did a great job. I would recommend this dealership to others. I love my new SUV.

Bill

12 de sep. de 2015

I've never purchased a vehicle that was as simple and easy as this one. The sales staff was excellent, and everyone was extremely professional and friendly.

spatton29

12 de sep. de 2015

King's Ford and there sales person Dave was great to work with, he was very thorough and I would highly recommend him to my friends and family.

Dave1975

12 de sep. de 2015

This was the first new vehicle we have purchased in 12 years, and the first time doing business with Kings Ford. We drove over 45 minutes to deal with Kings Ford. My sales person Anthony was very nice to deal with and not pushy to make a deal, he worked hard to take care of our needs. The initial Edge we wanted to purchase was already bought on the day we came to the dealer for a test drive. Anthony allowed us to test drive another Edge and as requested he worked hard to find the Edge in the color we wanted from another Ford Dealer at a reasonable price. He ensured that the vehicle was transferred timely and detailed. He even made arrangements to get some cosmetic things taken care of with the Edge. He made sure things were taken care of with the Edge to our satisfaction. My only comment is that all warranty paperwork was not provided after signing the papers when car was signed for. A few days later this was taken care of and all warranty papers were received.

First time Ford

11 de sep. de 2015

My salesman Morrie was helpful in navigating the entire process and was not overly pushy. Felt real comfortable working with him. Finance and Insurance guy Jessie was real professional and helped get us out the door fast!

frank123

10 de sep. de 2015

Second car with this dealership , better ran and organized than prior management. Ill be back for car three! A few more sports car can help also

Braykm87

10 de sep. de 2015

It was an excellent experience and definitely will bring my business to this dealership. The salesman who work with me was very helpful and professional.

tewilson

9 de sep. de 2015

Great experience with knowledgable sales and finance staff. Got the car I wanted at the price I wanted and they got me an extremely low interest rate, better than my personal bank and credit union. Would recommend to anyone wanting a no stress car buying experience. Ben Mumfrey will definitely help you out.

L Helphenstine

7 de sep. de 2015

Our salesman was great, took his time with us and made sure all of our questions were answered and we were able to walk out with a brand new explorer. All of the staff was very friendly and made us feel comfortable

CarrieS

7 de sep. de 2015

Shopping for a first car for my 16 year old daughter. Kings Ford had what my daughter was looking for and Dave was super throughout the process. Went in knowing where I wanted my payments to be and they got me there and my daughter in a car she loves! Thanks!

Jjjjjjjj

7 de sep. de 2015

Salesman Jim Cobb worked hard to earn my business on a used car. All of the sales people I interacted with were friendly and professional. I would return and would recommend.

HD1

6 de sep. de 2015

My experience with King's Ford has always been a pleasant one. I have purchased two new F150 trucks thru them. I have always worked with Ardell Barkley as my sales rep. Ardell Barkley has made my experience in buying a new vehicle so much more of a pleasurable experience than any of the other dealerships I have dealt with in the past.

sts040

6 de sep. de 2015

Very professional in dealing with customer; helpful and efficient in answering questions and finding others who could assist. Sensitive to my needs. Dave was great and I look forward to work with him in the future !

lizcook

5 de sep. de 2015

Geno was very helpful; we gave him guidelines of what our needs were and VOILA we drove away in a brand new Ford Explorer! He made it very easy to shop for an SUV.

TARDISvalet

4 de sep. de 2015

I'm not 19. I fell in love with my 2015 focus as soon as I drove it. The staff and salespeople were kind and understanding. The atmosphere was warm. They helped me buy my first brand new car so that it can last and be passed down to my kids. Great experience.

Fordguy

3 de sep. de 2015

Service department is not very efficient and slow. Vehicle was in for a simple keypad replacement and it was going to be 2-3 hour job, turned out to be a 2 day job. This issue was resolved very quickly by Travis Martin. What a great guy to work with as well as my great salesman Geno Boles. They have restored my faith in Kings Ford and look forward to continuing my service with Kings Ford.

xmustangx

3 de sep. de 2015

Experience was perfect. Bob has been a long time family salesman. I am very glad I was finally able to deal with him myself. And my 2015 Mustang is breath taking.

Jgroneck

3 de sep. de 2015

We had a great experience test driving at the dealership and confirming which type of vehicle we wanted to purchase. It was low key and no pressure. To our surprise we quickly found a vehicle. At first getting through the next steps were tricky but then we met Paul! After that everything fell into place. Paul was very genuine, sincere, kind hearted, and helped us through the process always making sure we were taken care of! Thanks again Paul!

e1868

3 de sep. de 2015

i was very pleased with my overall experience. Randy kleine was by far one of the best sales people I have encountered. I have no problem reccomending him to my friends and family.

Escape buyer

2 de sep. de 2015

Johnathon Charles from Kings Ford went over all the details of purchasing a new Escape. He took the time to explain and answer all of my questions. Paperwork was handled in a timely manner. The car was ready for pickup at the requested time.

Baileybarber

2 de sep. de 2015

Paul was friendly and met all my needs, he made sure that I was taken care of in my two visits to purchase my first car.

Jen

2 de sep. de 2015

The salesman was extremely helpful, knowledgable, and friendly. We live about 40 minutes from this dealership and there were a lot of phone calls back and forth and he was always available whenever I called. The finance dept was exceptional and very easy to work with. What I liked the most was the fact that no one tried to get us to buy anything we did not want. I would highly recommend Kings Ford and our salesman John Charles. Thanks John for making car buying so easy!

FusionMan

1 de sep. de 2015

It all started when I contacted Al Siewe via the internet. Al was gracious and personable, but did not waste my time. He knew that I was interested in a specific vehicle and promptly introduced me to the appropriate sales representative, Mike Duffy, to assist me.Mike Duffy did an outstanding job in efficiently showing me the vehicle I was interested in, as well as understanding that I knew what I wanted. I was not steered towards something that might provide more profit, or provide more commission. He listened and he did not waste my time. Then he built a relationship with me in quick order. I work with people on a daily basis. I trust Mike.Not to be outdone, Jessie Whitley provided extremely quick service in the finance department. We had frank discussions about the rates and the terms. Options were reviewed and once the choice was made the paperwork was completed in an extraordinarily short amount of time.I would recommend Kings Ford to anyone who is considering a new or used vehicle. I am sure I will be just as pleased with their service department, as well!

millar12

1 de sep. de 2015

My wife and I visited Kings Ford when looking to purchase a Ford Edge. They provided me with a great deal on a car in stock. Unfortunately the only Edge they had in stock with the features we wanted was in a color we did not like. So they worked around to find one with the features we wanted and a color we liked. They had to do a lot of leg work to get the car transferred from another dealership. Upon arriving to pick up the Edge, I traded in my old car of which the bolts holding on our plates (that we were transferring to new car) were rusted. The salesman (John) helping us worked for a long while to get it off and placed the plate on the Edge. He showed me how to work all the features of the car and felt valued by the John. The main salesman we worked with was Paul and he was awesome. He gave us no pressure and worked very hard to get us the car we wanted. I would highly recommend Kings Ford.

doug bluetruck

1 de sep. de 2015

the staff were friendly and motivated to sell me a vehicle. they worked efficiently together to try and meet my needs and to answer all my questions. Jonathon listened well and came in on his off day to make sure I could get my vehicle at my convenience.

MIKE DUFFY

31 de ago. de 2015

WE WERE VERY SATISFIED WITH THE CUSTOMER SERVICE FROM MIKE DUFFY...HE WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE SUV WE WERE LOOKING AT. HE WAS NOT A HIGH PRESSURING CAR SALESMAN, AND HE ANSWERED ALL OUR CONCERNS. HE IS STILL HELPFUL TO US AS THERE WERE A COUPLE THINGS THAT DID NOT COME WITH THE CAR, THAT WE WOULD NOT HAVE CAUGHT, BUT HE IS STILL ACTIVELY LOOKING INTO GETTING THESE ITEMS FOR US. WE HAVE BOUGHT MANY FORD CARS IN THE LAST FEW YEARS, AND WE THINK THIS TRANSACTIONS HAS BEEN THE BEST SO FAR.

Troy

31 de ago. de 2015

My wife purchased a vehicle from Jim Cobb and was happy with the experience. When it came time for me to start looking she mentioned going to kings ford . That afternoon I had a new truck . It was quick and everything was explained in detail .

Juju

31 de ago. de 2015

King ford is a really nice place to go for a new car the place is clean and comfortable Ardell made everything go very smoothly.

jeff gehring

27 de ago. de 2015

salesman was very helpful in showing me what I wanted and helping me get the best deal for me. was given all options to make the best value I could get

Crappiecat2

27 de ago. de 2015

Best experience by far with our new vehicle purchase. Very informed salesman about the vehicle. No high pressure gimmicks. This purchase was for my wife and she is very happy. First time at Kings. Will not be the last.

FordDriver

27 de ago. de 2015

We visited a few dealerships other than Kings Ford, and were very impressed with Kings Ford and unimpressed with the other dealerships. Kings Ford were very knowledgeable and I appreciated the thoroughness that Dave had. I also appreciated that despite the fact that we had to wait a long time for the deal to be complete, Dave stayed with us the entire time rather than jumping to another potential sale. Thank you Dave!!

happycustomer

26 de ago. de 2015

Everyone at Kings Ford was very helpful! A special thanks to Dave Murphy and Jessie in finance. We were able to browse without someone hovering over us but when we needed help someone was right there! Have bought two vehicles there and will definitely go back when I am in the market for another one!

CST Company

26 de ago. de 2015

I'd been looking for a specific style of F-250 for the last three months. Found it at this dealership on a Sunday. Monday I returned to find out the details. Came to agreement on price and the one or two items that needed attention that day. Left for 2 hours and returned with my check closed the deal and picked up the truck and returned home. Truck is working out perfectly. It is a F-250, Crew Cab, 8 foot bed, and 4 WD. Knew what I wanted, already knew the price range that was correct for that truck so, if your prepared it makes thing easy for everyone. My salesman Dan Cutter made the process go quick and clean with no games. Enjoyed the experience!

thisoneguy123456

26 de ago. de 2015

Dave was great, We went in to trade in my car and purchase a newer car. I already had an offer from carmaxx for the trade in value. They undercut that value by $2000. When i presented them the offer from carmaxx, the went up $1000...still short. This went back and forth until the sales manager came out and unwillingly matched the value of my car. The new car i purchased had a broken tail light and the tinted window was messed up. Neither of which did they list in the car review. I asked if they could fix both and they agreed. This forced me to drive 45 mins (3 hours total since i had to go back down to pick it up) both ways to get it fixed. Which is not efficient when i live next to a ford dealership which they stated i couldn't take it to because "They have a guy". When i asked if i could have the gas paid for for the rental car (ford Fiesta), Which i did not fit in....They said "No, we don't do that" and walked away. Leaving me with the enterprise rep. Almost as if to say, i'm done with you, i got my cut.....

Wolfey

25 de ago. de 2015

Randy was a great salesman to work with, he seemed honest and wasn't interested in playing the usual back and forth on price game that is the standard when buying a car. We told him what we were looking for and he was very helpful in finding a vehicle that my wife actually loves. We have not taken the car back for a few minor things that need fixed but I am hoping the service department was as helpful as Randy was with the purchasing of the vehicle.

Ingridjones

24 de ago. de 2015

Mike greeted us as soon as we walked through the door. We talked a little about what we were looking for and he put us in the right car immediately for a test drive. Loved the car and bought it same day. We knew what we were looking for and Ford had it.

Peace Jon 2016

24 de ago. de 2015

It's was the most pleasant and the easiest time I had buying a vehicle and our salesman johnathon was very easy to deal with and will send anyone I know that needs a car to him

Baileyl1234

24 de ago. de 2015

Nick helped me get a car even though my credit sucks! The staff are incredible and will work with you. I highly reccomment this place !

Emeyer

24 de ago. de 2015

This is the second purchase I made through Ben, and my 3rd new car from Kings Ford. Why? The sales and service team are second to none! I have always experienced fantastic service with the dealership, and recommend the team to everyone that admires my new vehicles! Thank you for going the extra mile on every visit!

Pony_Car2015

24 de ago. de 2015

Everyone was great. From Bo the sales rep, to Jessie the finance guy, to Al the Internet sales, to Daniel who prepped the vehicle for me. They were all very knowledgable and prompt with any questions I had. I felt very taken care of.

emarshall

24 de ago. de 2015

Great young man. Your company is lucky to have him. I had many questions all of which he patiently and quickly answered. Many of which he answered as i later discovered on his day off. He also, came in to meet with me when it was convenient for me on his day off, not knowing if i was going to buy the truck or just look at it. Given that he had quite a drive to get there, showed tremendous dedication on his part. He patiently waited as i took the time to make my decision and go through the paperwork process. And it didn't stop there, I called the next day after the purchase with questions in regards to some of the options on the truck and again I got the same attention, detail and quick response as i did before the sale. His conversation, patience, understanding and general chit chat, as we went through the process was very much appreciated and was more like talking to a friend than a "pushy salesman". No offense meant towards anyone with that term. Note as well that there were several other gentlemen that i encountered while i was there and all of them were very pleasant and friendly. All of which who took the time to talk to me about the truck i was buying and some options that were available and just general conversation while the paperwork was being done. Excellent Staff and Excellent Service.

FordMan615

23 de ago. de 2015

Dealing with this dealership was quick and easy. They were up front and fair ok their pricing and very helpful when it came to financing and processing our trade. The salesman was very friendly and not overly pushy.

Zbuyer

23 de ago. de 2015

Our experience buying our third vehicle from King's Ford was good as usual. Everyone was helpful and seemed to go out of their way to accommodate us and our needs.

Psych101

22 de ago. de 2015

My initial experience with Marshall was less than satisfactory, however I encountered Anthony in the process. He made my vehicle purchase much more comfortable and was able to get me a better deal which was not unreasonable. Jesse was awesome too!

ryan

22 de ago. de 2015

Dan & kody have went out of their way to help me find the vehicle I needed. They are great guys to work with. This is the third vehicle that I've bought from them. Each time I've been treated great and have left with a good vehicle.

drumba

22 de ago. de 2015

I went to Kings Ford just to inquire about a fusion. I went to another dealer about a different car that I wanted more then the fusion but because of the excellent deal and wonderful service from Johnathan I came back and purchased that evening. I recommend this dealership!!!

GeneHat

21 de ago. de 2015

Anthony did a fantastic job at helping me and went out of his way to make us feel comfortable. I will definitely recommend the dealership to everyone!

munther65

21 de ago. de 2015

It was a good experience and excellent customer service especially from Genoa Boles.All employees were helpful, fast and professional. The prices are good, they have multi choices of cars.

Toothdr97

20 de ago. de 2015

Shane McGrady was wonderful. No pressure to buy, went above and beyond to make me happy. Will definitely steer my friends and family his way.

Casie

20 de ago. de 2015

They were prepared when we walked into the dealership to show us a range of vehicles to solve our new vehicle quest. All of our questions were answered and they worked to provide us the best deal possible.

shasto92

18 de ago. de 2015

they were very helpful. I had a good experience for my first time buying a car. Everyone was friendly and courteous. I got the car that I wanted for the right price and very happy with my purchase.

Judy

17 de ago. de 2015

They did everything to ensure I left with a good deal and the car of my dreams! Love my new Ford Focus! Would recommend them to anyone shopping for a Ford!

awhite

17 de ago. de 2015

We had a good experience, buying using the Z plan but John was super friendly and answered all of our questions thoroughly. We would return in the future.

Joe

17 de ago. de 2015

I feel a fair deal was reached for both sides. The financing took a little longer than expected but nothing too long. I would recommend Randy and this dealership.

Jannell123

17 de ago. de 2015

Great Custmer service. Taught me how go drive a stick when I was rusty. I would differently go back and recommend him to other people

chrissa68

14 de ago. de 2015

Morrie Ellington was great to work with. He listened to what I was trying to achieve and I never felt pressured. He helped to give me options that would work for me! Thanks for a quick, no hassle experience!

focusflo

14 de ago. de 2015

I stopped by on my lunch hour with my daughter to just look around. We were immediately met my a salesman that handed us his card and went on his way when he realized we were looking for a used car. Randy approached us when we got to the used cars with a friendly and helpful attitude. When we explain we were just looking he was not pushing and more than willing to show me the certified cars he had and explain them in detail. I thanked him and went on my way. I went to the Ford dealership in Lebanon and the salesman just did not impress me. So I came back to Kings Ford and to Randy. Again he was very informative and helpful. He treated me with respect and that is why I decided to buy from him.

FloorMatt007

12 de ago. de 2015

This is my second vehicle that I purchased over at Kings Ford, and I have yet to be disappointed by either the vehicles or the sales people. Tellis was fantastic! We didn't even intend on purchasing a vehicle that day, but Tellis he went through all the different options that suited our current needs. After patiently sifting through all the Explorers in the parking lot for my indecisive wife and I, we found one and drove away that night, perfectly satisfied with both the vehicle and Mr. Kennedy. Hopefully I'll be back soon to finally pick up my Mustang GT :).

Johny2012

12 de ago. de 2015

Two and half years ago purchase super duty truck from this horrible dealership paid upfront cash paid in full they promise to deliver the truck on time never happen when they finally delivered the truck the locking door system did not work properly took them took full month to work on it they never got right till now it's not working properly , running Into light issue problem never Sloved either , finally yesterday the engine start having clicking noise what you know I need new engine now two year old truck my truck was a lemon they never looked at me because they got paid they don't care so people stay away from this dealership ship and ford products FORD : found on road dead ....

PHXCSM

11 de ago. de 2015

Visited this dealership for the first time in my quest for a new Ford F150. Drove 10 miles to view a car that was listed on the website but found out that if the car has stock photos, the car is on the way, not at the dealership. Really was interested in the color of the car that was not in inventory. I did deal with Paul Plunkett. He was excellent in answering my questions and fulfilling what I needed to ultimately complete a sale. I have not purchased to date but, Paul and this dealership is still in contention for my anticipated purchase. Would recommend Paul highly.

karolyn.hogg

10 de ago. de 2015

Paul was excellent to work with. My husband and I felt comfortable with him, and felt absolutely no pressure. We feel that we got the best deal that we could in a low pressure environment.

albainae

10 de ago. de 2015

Dave was extremely helpful in buying my car. The staff at Kings Ford did everything they could to keep the car in my budget. I would recommend them to anyone!

smartin0816

9 de ago. de 2015

Ryan Davis was a low pressure, informative and friendly sales rep. He didn't try to push us in one direction. He listened to what we were looking for and showed us only those options. He was direct but polite and didn't tell us something that wasn't true just to get us to the lot. This happened to us with other dealerships and we didn't appreciate it. We would recommend Ryan to anyone looking for a vehicle.

boegey

9 de ago. de 2015

My car should not have been let off the lot because of the condition the some body was in. The tape used in shipping had been stuck in many in places on the car. I bought the car on a rainy day it was not apparent till the next day after the car dried. I called Mike Duffy he arranged for a meeting with some named Patterson, At that meeting Patterson did not speak to me he talked to other sales people and Mike. I had to ask some one who he was.My sales person was excellent I would buy another car from him.

Customer123457

8 de ago. de 2015

Very happy with Cars Express. They had a great car at a great price. Salesman wasn't pushy and very patient as we checked out the vehicle and asked questions.

Ronjohnsonjr1972

8 de ago. de 2015

Purchased a 2014 Ford Escape the sales and service team was great to work with, we had a few things on our escape that we were concerned with contacted the necessary personnel and the Kings ford team took care of our needs.thank you;Sincerely Ron & Vanessa Johnson

HoofHearted

7 de ago. de 2015

John and Kody made the purchase very easy. The price was fair and the truck was what I was looking for. Necessary repairs were made before I took possession due to "AS-IS" purchase. I am pleased with the work and highly recommend these guys for all your needs. Couldn't have been better!

Fordriver

6 de ago. de 2015

These guys were patient, helped us with every step of our used car purchase, and even were kind to our kids. Would return and recommend Dan and the other staff. They also gave us a reasonable and fair price on our trade-in.

kmackoway

6 de ago. de 2015

I have worked with several dealers before.... The people at Kings Ford went above and beyond all my expectations. They made you feel at home. They were all very comfortable to work with and talk to. No one made me or my husband feel any type of pressure of buying something. They even gave us advice on some future buys that we thought of doing in the future. While buying our car they helped us with every step and wanted to make sure we did not leave with any questions or hesitations. I would highly recommend them to anyone and will definitely be buying our next vehicle with them.

Phy.lease.2015

6 de ago. de 2015

Ardell Barkley was very knowledgeable. We discussed purchasing and leasing. I decided to lease a vehicle for the first time. I had a very pleasant experience working with Ardell Barkley and Nick Howell. I feel I could contact either of these gentlemen if I have any further questions concerning my 2015 Ford Escape.

Tomcloud

4 de ago. de 2015

I am very tardy in sending this, but is important to do so. Geno Boles saw us in the parking lot. After explaining what we were looking for...a used vehicle to tow a camper....he directed us to a great vehicle. He negotiated professionally and fairly, and everything worked out exactly as he said it would.You have a great salesperson in Geno Boles. As a sales manager myself, I know how difficult it is to find this talent, so appreciate Geno.Tom Cloud

dunitb4u

2 de ago. de 2015

I was helped by a salesperson and sales manager. Both worked hard to help me in my current situation to get a really nice vehicle at a great price. (Ford Fusion Titanium, 2015).

Blueninja

1 de ago. de 2015

I have never had a better experience with buying a car. John was knowledgable, straight forward and to the point. I felt my time was not wasted. He was very patient with me when trying to decide what to do. I would recommend him to anyone buying a ford at Kings. I have already told some of my friends to go talk him.

theresamaria1

1 de ago. de 2015

I came to Kings Automall convinced that I wanted a Mazda with a Ford Fusion being my second choice. This was my first car purchase. John Charles was the salesman that worked with me and he was fantastic! He completely sold me on Ford and I could not be happier with my choice! He was wonderful to work with, patient, and very knowledgeable. I would definitely recommend Ford to my family and friends.

Fordguy

31 de jul. de 2015

I would personally like to thank my salesman Geno Boles. What a great guy, and funny. Thank you so much for making my first purchase of a new ford truck so fun and easy. I will definitely stay a ford guy. Everyone that I spoke with was so polite and willing to help. Thanks again Geno.

Wolverinezimmerman

31 de jul. de 2015

I feel like I was treated perfectly. At no time did I feel pressured or rushed. Mike was straight forward, honest and helpful at every turn. I was able to test drive several cars with no hassle so that I could find the one that made me happy. I will absolutely return and absolutely ask for Mike every time.

TFIGG

31 de jul. de 2015

Marshall was very personable and upbeat. He was kind and knowledgeable about the process of buying the vehicle and set my mind at ease. He took the time to explain the process, the car and what to expect. The vehicle had a large crack in the windshield when I drove it off the lot. Marshall promised it would be fixed the following week (I bought my car on a saturday). I was able to set up an appointment with the auto glass vendor around my schedule and it was fixed that Wednesday. Marshall called me to ensure that everything was fixed and that I had no issues. He told me to call him if I needed anything at all. My overall experience with Marshall and with Kings Auto Mall was great. This is the first time I have owned a Ford and hope that the experience continues to be positive throughout the life of my vehicle. Patricia Figg

TitaniumES

30 de jul. de 2015

I had put off buying a new car because of the horror stories I had heard. Then I got to workwith Paul Plunkett. TERRIFIC.

ADM

30 de jul. de 2015

Jim Cobb made the experience so easy. He really took his time explaining the car's features. He worked around our schedules to make it convenient.

Epp5

30 de jul. de 2015

As soon as I shook Paul Flood's hand I knew it was going to be a good experience finding the right car for my more than 25k miles a year in miles.

dmhollis

29 de jul. de 2015

Very easy, no stress transaction, the entire process took less than 2 hours to get the vehicle we wanted. Would buy there again. Thank you so much!

Black2015Escape

29 de jul. de 2015

My husband and I felt good about our decision to continue leasing and Telles worked with us to get the deal that fit our budget and the vehicle that fit our lifestyle. Thank you Mr. Kennedy for working so diligently to get us the deal we were looking for! We are very pleased with our experience with you and Kings Ford!

dsimmons14

28 de jul. de 2015

I recently purchased a new car from this dealership. I was more than pleased with the service & deal that I received. We weren't there as long as I expected and got out the door with exactly what I wanted for a great price! Jonathon Charles was a fantastic salesperson to work with! He made it all seamless!

jessica

28 de jul. de 2015

I recently bought a car from this dealership. I was very pleased with the service and the deal I got. There was a small cover missing from the front of the car when I picked it up. They are going to ship it directly to me so I do not have to drive back down there. The only issue I noticed was that the inside of the windshield was dirty when I picked it up and will be hard for me to clean myself. But the rest of the inside of the car was clean.

Soonersinohio

27 de jul. de 2015

We got great customer service when we bought the car. But after we got the car we had many safety issues and tried on several occasions to receive assistance getting them fixed and got not one follow up from Nick Viox or his father Bill Viox. They also set the mykey feature on the car and it can only be fixed by another key and they will not assist with that either. We will NEVER recommend anyone to go there. They never did a inspection on the car and in turn there are many safety items that cost hundreds of dollars to fix by us. If we had found a bad recommendation about them we would have went somewhere else. BEYOND DISAPPOINTED, AGGRAVATED, AND EXTREMELY ANGRY!!! DO NOT BUY FROM THESE PEOPLE THEY ARE SCANDALOUS!!!!

Kdew

27 de jul. de 2015

Anthony was very helpful and listened to what we wanted. He, along with the sales manager Ken, got us into a great car with a great deal as well!

kkincbus

27 de jul. de 2015

Even on a busy "midnight madness" Saturday, the sales staff at Kings Ford were friendly, efficient, and spent a great deal of time working with me to find a monthly payment rate that I was comfortable with. Special thank you to Travis Martin and Doug Fuller for their time and attention.

DR in Mason

27 de jul. de 2015

Worked with Bob Creed at the dealership and he made buying a car as painless as possible. Bob's knowledge and dedication to making sure I got a comfortable deal was a pleasant surprise. I never felt pressured by Bob or his son in buying a car. He took the time to build a relationship. Would highly recommend Bob Creed to anyone looking for a Ford and/or used car at Kings Ford.

Explorergirl

27 de jul. de 2015

Bought my last two Ford Explorers at Kings Ford. Everything from sales to service handled professionaly and efficiently, as well as friendly! Very happy with my Kings Ford experience over the last 3 years.

r&b8104

27 de jul. de 2015

FRIENDLY, GREAT PRODUCT KNOWLEDGE, NO PRESSURE, I would return to this dealership in the future when I am ready to purchase another vehicle for myself.

Thomasschirmer

26 de jul. de 2015

I went in with a car in mind and they helped me get that. The car was priced right and they gave me a reasonable offer for my trade in.

klevenjeremy

25 de jul. de 2015

I loved the service delivered by Geno Boles from the Ford car dealership. He was an excellent salesman who showed me the Ford Focus I wanted, and even got me the color of the car! He greeted me with a high level of charisma and I am thankful for his patience, honesty, and dedication to giving me my first car. The overall process was very quick and effective. I hope to visit King Ford's in the near future and see what you all have in store for us! Thank you!

Pakdud

24 de jul. de 2015

I was pleased with the way I was greeted with a warm and friendly smile. I never felt rushed or pressured by Anthony. My wife and I were pleased that Anthony was willing to work with us until we could settle on a price we could afford and we felt was fair. Thus far we are very pleased with the automobile we have purchased.

J Taylor

24 de jul. de 2015

Went to Kings to see a loaded Expedition...a demo that the owner was currently driving. The center console was littered with dried coffee stains; assorted coins were left laying in the tray ahead of the shifter, said coins comingled with some sort of crumbs; same crumbs on the floor with a few sprinkled around the passenger seat for good measure. A walk around the vehicle found a slight dent in the front passenger door and BOTH right side rims had been in contact with (likely) a concrete curb...numerous scrapes and gouges on both. This was a $67000 vehicle. Hard to figure why any dealer would show ANY vehicle in that condition, let alone a demo currently driven by the owner of the dealership The sales person was very nice...and a little sheepish when I pointed out the condition of the vehicle and the damage. An email to the owner, the sales manager and the internet sales manager have gone unanswered.

brandoncjames

24 de jul. de 2015

Really not happy with my service here. Dropped my Ford Escape off (made an appointment) at 730am with a horrible squeaking noise while steering. I had to call them several times for an update, even though I made an appointment they didn't look at my car until late afternoon. First off, they wasted what little time they spent on the car doing recall work that I did not authorize, presumably so they could get paid, and then horribly misdiagnosed my problem as being bad strut bearings. After giving me a quote for $700, only $30 of which was in parts, I decided to get a second opinion from another garage.Turns out I had a bad control arm and ball joint. Even though Kings Ford told me it was not a safety issue, it definitely was. I had the second garage do the repair. In my opinion, Kings Ford does not put your safety or best interest first, they only care about getting paid. I can't imagine how upset I'd be if I paid them $700 and it didn't fix my problem. Please consider a different garage when looking for car repair professionals.

maggiedaly

24 de jul. de 2015

It was my first ever car purchase and I am really happy with everything from the process to the car. They helped me find an affordable car that I liked and fit my needs. Thanks!

grandma dee

24 de jul. de 2015

We were driving through the Ford dealership at Kings Auto Mall spotted the Ford Explorers, stopped and got out of the car. Mr. Boles came out to us in the parking lot (VERY HOT DAY). He was friendly, asked what we were looking for in an automobile. After we explained our situation and desires he showed us the 2015 Explorer that we eventually purchased. Mr. Boles was friendly and knowledgeable. My husband and I both will gladly recommend Mr. Boles and the King Ford Inc. dealership.

jwilz

23 de jul. de 2015

Appreciated the help with financing, as my credit has been tarnished by circumstances out of my control. Kody Lowe and Ryan Davis helped very quickly. The used f-150 I purchased so far so good.Car sales express is 3 hrs from my house so they stayed late to get deal done.

Debbie Sumner

22 de jul. de 2015

Good service, great team work. Bill Schehr was very helpful in helping us fine the right car. He showed us several cars before we made up our minds.Thanks Bill for all you did for us!

shannyrass

18 de jul. de 2015

We just purchased a new Ford Explorer and we are extremely happy with everything! It is the perfect car for our family and such a nice ride. We worked with Paul and couldn't be happier with our experience. He worked with us for a week before we were able to meet him to pick up the car and was always there to answer any questions we may have had. He was extremely knowledgeable about the car and the process and made the whole experience very smooth. We will definitely be back for our next vehicle!

1st Time Ford Owners

17 de jul. de 2015

Your dealership stood out above the rest when a person greeted us as we entered the lot. Some dealerships we had to find a salesperson.

Terri7

16 de jul. de 2015

This is our second car that we have leased from Kings Ford. Our first lease experience from Kings was stress-free and pleasant so when it was time for another vehicle we came right back!

driver

15 de jul. de 2015

great customer minded salesmen very knowledgeable would deal with him again great job. we visited other dealerships of different make automobiles and I was treated better at kings ford that is why I bought a car from them besides getting a good deal

Kathy62

14 de jul. de 2015

GRPEATp! Ip wpsh copupld ay mopppppppprpeppppp!p Yopuprp nopt gopnna gept topop many moprpe words. Randy wpas geat . Very pleasant experience.My keyboard is acting upppppppppppppppppp.Nice car. Happy.

Racheld70

13 de jul. de 2015

Great staff, got me in the car I was looking for quickly with out hassle. Was able to secure financing quickly and drove home with a new vehicle in as little as 2 hours from the start of purchase.

partonr1

13 de jul. de 2015

Excellent service thank you for all that you did. I was able to get through the whole process in the less than 3 hours and less than 30 min with finance.

kingcarol

13 de jul. de 2015

My sister handled the entire purchase very easily. I. have not yet seen the car. I have answered this survey for the third time, perhaps Sandi would be better equipped to answer your questions since she dealt with you in purchasing this vehicle.

syckid92

11 de jul. de 2015

Paul listened to my needs, showed me several possible options that fit my budget, and was overall very helpful in the purchase of my new car.

Sandra G

11 de jul. de 2015

When arriving at the dealership I was immediately helped with what I ask at the front desk. I wanted to drive a ford escort to see if I would like driving it. I was given many choices to choose from. I never felt any pressure and this was very nice, because when I feel pressure, I walk out. The salesperson, Jim Cobb, explained everything from financing, leasing and all the features on the new ford escape. We had just come from another dealership where the sales person did not seem very experienced. I was very pleased to have someone who had the experience I needed to secure the new ford escape.

66mustangguy

10 de jul. de 2015

Paul was an exceptionally nice and knowledgable person to deal with. Answered all of our questions and kept us updated over a holiday weekend once we zeroed in on a car located at another dealership. Not at all pushy, a trait not present in a lot of sales staff. Financial dealing with Andy was also smooth and effecient. Nice experience all the way around and would highly recommend Kings Ford.

carmensus

10 de jul. de 2015

Dan and Kody were so supportive throughout the entire experience. They made the entire process seamless and stress-free, while getting me into a great new car quickly!!

Zombiebomb

10 de jul. de 2015

Shane was very friendly and didn't try to push. Attentive to my questions and needs in a prompt manner. Finance was also great, they were focused and were able to get me in and out so I wouldn't be late for work. The process was great with no fuss. Only thing I didn't like was that the inventory was a little unorganized. I would have liked all the cars together so that I wasn't walking all over the lot to look at and compare a specific model of car.

SarahJ

9 de jul. de 2015

2nd vehicle purchased at kings automall in the past few years, and 1st at kings ford. Tellis was very helpful, friendly, and got us a good deal on our purchase and trade in. He listened to what we did and didn't want, and helped us move forward with the right vehicle the first time, instead of pressuring us into something more we didn't want. Made the experience much nicer than expected.

chuck

9 de jul. de 2015

POORlack of knowledge - I asked about the navigation system and he didn't know how it worked. He had to get another sales rep to explain it to me.Sales rep did not listen - After agreeing to the deal I told him since my wife was on the paperwork I would have to go get her. The sales rep then told me to empty my car that I was trading and he would take off the plates. I then emptied the car and stacked everything outside the door. Sales rep then asked when my wife would get there. I told him before I had to go pick her up and she was not coming until I got her. He said well we will have to finish this the next morning. He suggested I leave allo my stuff I had taken out of my car at the dealership until the next day. I told him that was unnecessary and put everything back in my car. As I drove home I seriously considered canceling the whole de3al because obviously the sales rep didn't know what he was doingI decided I liked the vehicle and would continue with the sale. My wife and I came in the following day and the vehicle was ready. He told me that Nick, your technology guy would explain the electronics. Nick did a good job and told me after his briefing and set up that my sales rep would continue the orientation/explanation of the vehicle. We asked the sales rep what else we needed to know and he said it was all in the manual. The only reason I know there is a separate tire warranty is because we were sitting next to another sales rep who was explain to his client everything that was in the manual folder.If this had been the first stop on my evaluation of the Ford Escape I would have walked out because I learned nothing from the sales rep...

brewolterman

9 de jul. de 2015

Such a quick and easy process! We had a car in mind, and were shown our options for financing. There was no pressure or pushing us. Our sales person asked all the right questions and was really laid back. We were introduced to many people at Ford, and everyone was very friendly. We were shown the car in full detail and our sales person was open for further contact if we had any questions or anything we needed. Overall amazing service! I had no idea it could be so easy.

Civil Engineer '77

9 de jul. de 2015

I have always hated to shop for cars......would rather go through another root canal. So I am unexpectedly pleased w/ the service provided by Dave, Andy, and the other staff at Kings Ford responsible for the purchase process on my new Focus. Fast, painless, and entirely thorough.

Hodge

7 de jul. de 2015

We appreciate Toby and his diligence to find exactly what we needed for our growing family. Your patience with us enabled us to find just what was best and in our price range.

Ford

7 de jul. de 2015

My sales rep listened to my wish list when we arrived. He filled most of what I was looking for. He was courteous and made my new exciting purchase a very pleasant experience. Thank you Geno! I love my new ride!

davebolton17

6 de jul. de 2015

My name is Dave Bolton, and my wife's name is Karla. We drove from Grand Rapids, MI to Cincinnati to buy a truck from you. Dan Cutter sent us an email giving us the best and fastest route to get there which was different than mapquest so that was much appreciated. First contact with Kody was very helpful. I work second shift in a printing plant that is strict with cell phone usage and he made sure to text and that was much appreciated. They did have all the paper work ready to go and went extremely quick and worked with our Credit Union. Dan Cutter was very nice, introduced himself to our boys. Kidded with them asking if they were Michigan or Michigan State Fans. Very nice to work with. The truck looked great and was in the price range we were looking for. Only one little misrepresentation, the ad said rust free and it wasn't, but it was still better than the trucks we looked at in Michigan. The other unfortunate incident was the truck stalled after we got home, we tried to restart and it wouldn't start so we ended up having it towed to Borgman Ford in Grandville and it ended up costing us over $800 (plus towing) to fix. Disappointing after having the truck for less than a day. Not sure if that could have been diagnosed before. Hopefully everything else checks out and we can enjoy our new ride.

Fordf150

6 de jul. de 2015

Was a pleasant experience never bought used before.....Sales consultant was very courteous knew what we want it not pushy. Didn't try to sell us something we didn't want we were very pleased with the whole process of buying a used vehicle. Would recommend this dealership to friends and family.

MsTeri

5 de jul. de 2015

I had been looking for an older model Mustang and when I found one at dealership, but had an issue with negative equity in my current car loan, everyone from the sales manager I was back and forth on email with for a couple of days, to the salesman John Heath, Bill Vioux and the finance guy Ken, worked with until they made it happen. I left there a very happy Mustang owner - for my birthday! Great group of guys to work with!

Kay

5 de jul. de 2015

My experience with Kings Ford was very pleasant. I hate car shopping generally, but was surprised how laid-back and unpressured that I felt when dealing with the employees of the dealership. I must say my salesman, Toby Madden, was the best. He made the whole experience less stressful than usual when dealing with buying a car. I came in on Thursday, test drove 2 cars and left. I came back the next day, fairly certain I was going to buy the white Explorer and Toby made it easy.

Jenz

5 de jul. de 2015

I have no problems with Mike Duffy or the salespeople I talked to, or the car I purchased...I am upset over the fact that price was agreed to over the phone (after the original salesman, Paul Plunkett, talked to his manager) and since it was not either discussed with Mike Duffy or it was ignored when the "better" deal was found,(they saved me 0.4% on interest, but I am paying more for the car, don't see where that is "better" for me) was not the final price I paid for the car. Had I been just a little more alert, (after working a full day, starting at 4 a.m.... and rushing around to get there... I wasn't on top of my game) I would have caught this, so it is partly my fault. . Either way, I am still not pleased with this part of the deal, they agreed to a price and charged me more.

Watsonmc87

4 de jul. de 2015

The service was great, the staff was helpful and I enjoyed the car I bought. Thank you. I will come back and buy again. Thanks for the servey

R.j Walters

3 de jul. de 2015

Randy was very helpful and knowledgeable about the new truck ! I would highly recommend them if you're looking for a new vehicle . We buy all ours at Kings Ford .

Lofgredw

3 de jul. de 2015

I came into the dealership unsure with myself financial and what I could afford. Ardell went above and beyond the sales price and got me into a car well beyond my wildest dreams and at a price I could afford and help myself grow.

Erica H.

2 de jul. de 2015

This was by far the best car-buying experience I've ever had. The whole process, from the first communications through the purchase process, was very pleasant, and the salespeople I worked with (Al and Randy) and Finance guy (Jesse) were awesome! I will definitely go to King's Ford for my next purchase because of the top-notch service I experienced!

adams,jerry7927

1 de jul. de 2015

Ben was very informative and answered all our questions and concerns. We did all the research on the car before talking to Ben and he reassured us that we were buying the right car. He was always very polite and always listened to us. Thank you Ben.

james

1 de jul. de 2015

we had excellent service, no rush and all of our options explained in detail. We were treated with respect. most of all the new technology which can be over whelming was patiently explained and demonstrated.

wkeith

30 de jun. de 2015

To whom itmay concern, I thought my experience at Kings went well. I walked in and went directly to the salesman I was recommended to see. Mr. Ardell Barkley was with a customer but for a short period. He showed me every truck let me know the year along with the mileage. Once I my decision to purchase the truck was final, the process did not take long at all. Thank you to all involved.

Mr Retire

30 de jun. de 2015

Geno pointed me to exactly the vehicle I wanted to see. No wasted time at all! He read my wife and I very well and knew we were very specific about the vehicle we wanted to drive. I appreciate his help, the vehicle he selected and the fair price we got. I was encouraged to make the deal then and there although the I had not intended to buy that day.

Mike

29 de jun. de 2015

We worked with Anthony Alexander and he had all the answers and some for what turned out to be a great overall experience. The dealership was very busy but the time it took to get to the finance guy did not hurt the overall service! Thanks Anthony !!

Snuggys Mattress Express

29 de jun. de 2015

Very friendly service also the sales people went out of there way to make my experience pleasant .Mr. Dave Schaub Mr. Plunkett &Mr.Ken Patterson sale manager

Parkranger25

29 de jun. de 2015

From beginning to end overall great experience. Began with inquiries online and went to a salesman on the floor of the dealership. Very knowledgable sales staff, good atmosphere and helped us with our financing needs. Never felt pressured and we left dealership knowing all the features our new vehicle was capable of.

Sarahshelley2.0

29 de jun. de 2015

Nick was awesome to speak with and he answered all my questions. Very polite and courteous. We couldn't have asked for a better sales person. Plus we got a great car. Thanks so much Nick.

JohnJak

28 de jun. de 2015

The sales staff was very friendly, knowledgeable, professional, NOT PUSHY, and generaly nice. The one thing i would see thoug in my several visits would be that the sales team would regularly get pulled in 4 different directions. If you are looking to buy a car, test drive, or get some questions answered, make an appointment. I think the reason that they are so busy is because people see that the staff is really THAT good!

fb3

28 de jun. de 2015

Our experience at Kings Ford was outstanding. Our salesman Tellis Kennedy was great. He was not pushy and was very willing to accommodate our needs. I will definitelysend anyone looking for a vehicle to him.

Person2

27 de jun. de 2015

They have a Very nice sales staff, professional & caring. They spent a lot of time with me to make sure I got the right vehicle.

Swede

25 de jun. de 2015

Right now I would shop Kings Ford again for a vehicle. Jim was very easy to work with, not a typical car salesman. It'easy to shop vehicles at Kings Ford.

lorilynn830

24 de jun. de 2015

We had searched for the exact car that my daughter wanted for several weeks. After finding "the one" at Kings Ford, I spoke to Bob Creed several times. He met us at the dealership (on his day off!!) so we could see and drive the car...and an hour later we were driving it home. It was worth the 90 mile trip at 8am on a Sunday! Bob Creed was amazing to work with and made this the easiest car purchase I've ever made.

Emily

24 de jun. de 2015

Paul was a very friendly and knowledge sales representative. He was quick to respond to my questions, and stayed through out the entire process, even though it was Father's Day and we knew he had dinner plans. I would highly recommend him and Kings Ford to everyone.

BEAR

24 de jun. de 2015

STARTED LOOKING ON INTERNET.FOUND A CAR AT KINGS FORD.TALKED TO AL SIEWE BY TEXT MESSAGE.AL GAVE ME SOME INFORMATION AND TOLD ME TO CONTACT DAVE SCHAUB.GAVE DAVE INFORMATION AND HE MADE IT HAPPEN. TEST DROVE THE CAR AND FILLED OUT PAPERWORK SAME DAY. DROVE OFF WITH CAR .THANK DAVE FOR COMIMG IN ON HIS DAY OFF AND PUTTING IT ALL TOGETHER FOR ME.HE MADE MY EXPERIENCE AT KINGS FORD VERY EASY AND ENJOYABLE.THANKS.

Mutley65

23 de jun. de 2015

My experience at Kings Ford exceeded my expectations. My salesman worked hard to make sure I was educated and satisfied with my purchase. The overall experience was positive and was totally stress free.

dpap

23 de jun. de 2015

While the drive from Dayton was long, it was worth it. I was pleasantly greeting and shown a number of cars. My needs were will addressed and all my questions answered. It was like talking to the guys next door, but with a purpose. I see no reason why I wouldn't do this again two years from now. Great job, great service, great people. Definitely rates an A+. (Former teacher)

Klyons0736

23 de jun. de 2015

My experience at Kings Ford was exactly what I was looking for. All of my questions were answered and I felt very comfortable during the whole process

JerryC

23 de jun. de 2015

The salesman was exceptional. He worked hard to ensure I had the best service possible. He spent a generous amount of time working with me to put into the vehicle that I wanted, and he did it with a smile.

webb,vicki 63

22 de jun. de 2015

I have bought my last 4 cars from Kings Ford and I have always been pleased with my experiences with them I went in to my sales representative Ben Mumfrey and told him what I was looking for and I got the car and the right price exactly what I was hoping for every time.I couldn't have been any happier and I love my New Escape it is Awesome!!!

ubearcat

21 de jun. de 2015

I had a great experience purchasing a used vehicle. Felt like I got a good price. All done is just a couple of hours. Would recommend.

Phil

21 de jun. de 2015

I'd like to send a huge thank you to Anthony and the staff at Kings Ford for their exceptional service with helping me with my turn in and lease of my old and new F150. As I stated before, every person that walks through the door is looking to purchase something. It's the sales and staff that has to diagnose and problem solve. Anthony was A+ at this last week and I'll be returning in 3 years for another purchase. Keep up the outstanding work!

Guckiean

19 de jun. de 2015

Really did a great job with working with me to make a deal on my truck.would definitely recommend this dealership for anybody who's looking to buy a new vehicle

First.Timer

19 de jun. de 2015

As a first time buyer, I was fairly nervous even though I knew I had done my homework and brought my mother along. We were treated respectfully, never ever pushed, and accommodated to meet our personal needs. This was by and far much easier an experience than I anticipated. With little to no stressing (and a weekend test drive for Dad's mark of approval) I signed for a clean, sound, quality car. Couldn't be more excited!

Gnchensley

19 de jun. de 2015

Dan was friendly to us from the beginning. He answered all our questions thoroughly and took the time to get to know us. We felt he was working for us and not against us like in other dealerships. His experience and expertise helped us get what we wanted in a car.

katieeichler0989

18 de jun. de 2015

I am a first time buyer and needed some wheels pretty quickly. Kings helped me find something affordable and safe and with very little effort!

Mike1232

18 de jun. de 2015

I hate buying cars and I don't like dealing with salespeople generally but it was a pleasure dealing with Ryan Davis. I felt like he did a good job. I was a little disappointed The manager wouldn't outfit the truck with new tires.. My trade in had brand new tires on it. He said there wasn't " enough room in the deal" I disagree, but I needed the truck so I bought it. Ryan did well.

Rlang34

18 de jun. de 2015

We had gone to other dealerships in the past and thought we would give this one a chance since they had the vehicle we were interested in.

woytsek, mike1234

17 de jun. de 2015

The staff did everything they could to make my vehicle purchase a smooth, easy, great experience. I would recommend them to my family and friends for vehicles in the future. Great bunch of people.

Greg

17 de jun. de 2015

Randy was very friendly and helpful., showing us several vehicles and explaining the different features of each. We test drove the Fusion S and SE, and decided on the SE. We are very happy with the vehicle and the service we received. I have been to many dealerships in the past and been turned off by high pressure sales people, Randy was the opposite of this, he listened to our wishes and addressed our concerns respectfully and never once did we feel pressured.

mennesr93

16 de jun. de 2015

Setting up the test drive was extremely fast and easy. Then when we went over all of the car information, the guys were very thorough in explaining the car specs and warranty information.

Gtgranttaylor

16 de jun. de 2015

I worked with Tellis Kennedy and have been working with different used cars salesmen for a while now and he was one of the best. he doesn't hover, laid back, but knows his stuff about cars. He helped out in calling BMW to see when my factory warranty would expire and about the tires. financing was pretty quick and painless. At the end of the day I got a car that was on the top of my list with good value at a good price.

Kk

16 de jun. de 2015

Randy continued to search for something for us, after he understood what we were looking for!We were disappointed to find in the end that they only had one key to this car and it ended up costing us $80.00 to get a second key made! I also did not notice that the lights do not come on automatically, as I think all cars should have this feature!

nanascar

15 de jun. de 2015

My experience with you, Ardell was exceptional. I would have never been able to get the car without you and all the loops you went thru. I would recommrnd you (which I already have) to everyone. Thank you for everything.

lynniya

15 de jun. de 2015

Tellis kennedy was the consultant I worked with, he was very patient with me . He offered me several options for financing my new car and I was able to leave the dealership without worrying as to whether or not I received a good deal. I told him my monthly price range and I was able to get a car within that range with a 60 month repayment period. I honestly didn't think I would be able to get a brand new car but thanks to Tellis, I did . Thanks for all the help Tellis and kings ford

Cridcar

15 de jun. de 2015

Great service! Had a great experience where I felt like I got exactly what I wanted. I really appreciated how quickly they got us in and out it made the process painless.

Tdw12345

14 de jun. de 2015

I think Toby did a great job with helping get my first car. I appreciate all his help, I got a car that i really liked and can afford thanks to him.

Cheezld

13 de jun. de 2015

Since I was buying my first car in 14 years, I was worried what the experience would be like. Randy was so down-to-earth and helpful. The whole process went more smoothly than I could have hoped!

CoryC

13 de jun. de 2015

Best dealer and dealership in town. Did an excellent job to help find me the best car. Took the extra time to help research other options and explain all of the pricing.

Retire Boilermaker

11 de jun. de 2015

Shane try to help us every way he could. When we were able to purchase the car he had the car really for us. He worked with us and did the little things needed to make the sale.

rhash572

11 de jun. de 2015

My experience was very positive. My Sales Rep, Johnathon, listened to me and provided advice and information specific to me. I would definitely purchase my next Ford from Kings Ford.

cacomer

10 de jun. de 2015

Kings Ford is very convenient to my work and home. I was very comfortable walking around the lot looking at the cars. My Salesperson was Shane McGrady, who was very helpful, new the car, and polite. He has encouraged me to come back and he would go over all the features in my new car, which I am going to do. I do have a couple of items I need the service department to look at and I feel confident that they will take care of the them.

richard002

9 de jun. de 2015

Randy Kleine helped us with the purchase of our used Fusion a couple of years ago, and with a new Explorer in May, with a trade-in. The experience was a pleasure, not an ordeal, and we found everyone to be professional and friendly. Great people, great cars, great price!

Captkdlipps

8 de jun. de 2015

Toby Madden was my Salesman .. He was very well informed.. He listen to what I want .. the price i wanted to pay and put me in the right Car .. This is my second purchase from Kings Ford .. and i will be back in the future..

Joesusedcar

8 de jun. de 2015

Trust. When we agreed on certain aspects of the deal we shook hands and I knew I could trust him to make it happen. When you shake a man's hand you have confirmed an oral contract. Trust is the way I conduct my business and I could trust Randy.

kygirl

8 de jun. de 2015

I was greeted when I pulled up by Randy Kleine, and he was excellent to work with. I had done some research ahead of time and so I knew what make/ model I wanted along with which features (4wd). Randy knew exactly where on the lot to lead me,explained the differences between the upgraded models (SE vs. Titanium) He was able to show me all the features, from the folding back seats, to the key-less entry and the amazing dash and all the new features. We also worked with Andy Buchanan for our financing and I believe it was Jesse Whitley that also helped with some of our questions about KY and it's taxes and property taxes on the car for the year. They were very helpful and able to answer our questions.

G'ma

7 de jun. de 2015

Dealership was totally accommodating and Paul was patient, knowledgeable and always courteous! The selection of cars was spot on and the finance guy was awesome! A lot of communication via email which kept me connected while trying to make my decision.

gray bullet

4 de jun. de 2015

Bill was a great salesmen very friendly on the spot. He answered all are question and concerns. Both my son and I were very impressed and would recommend him . we both love this car specially my son it is his first car. Go Bill !!!

t mercer

4 de jun. de 2015

Knowledgeable friendly customer service. Bill did his best to achieve a great deal. Helpful hassle free experience. Made buying our car a pleasant experienceGreat job! We love our Ford Fusion

Jk1234

4 de jun. de 2015

Even though they were busy, the staff was courteous, friendly and processed us through our purchase quickly. Our entire time on site from initial test drive to signing was half of what I have experienced at other car dealerships.

Drichter

4 de jun. de 2015

We were impressed that when we arrived a half hour before opening time. Randy came straight to us. Introduced himself and started helping us before the doors were open! We like this ambition!

Salesman, odellt

3 de jun. de 2015

Our salesman, Randy was very courteous to us. He was encouraging to help us decide on the vehicle. He was not a pressuring salesman, who you want to run from.

skyline

3 de jun. de 2015

JASON GOT ME IN AND OUT! Quick Service!! If you need your car back fast go there!We love our Ford's!!!!Thanks and keep the no tax money!!

fatnfuzzy

2 de jun. de 2015

Kings Ford is willing to work with you to allow you to drive away with the car you want. We negotiated the price and I drove away with the Ford Fusion I wanted with all of the options I was looking for at a price I could afford. Great team.

Happy Grandma

1 de jun. de 2015

We were not planning on buying a new car on Saturday. We had discussed the fact that we needed one and had decided on a Fusion. We wanted to drive it and to price some new and used Fusions and look at the Hybrid for gas mileage. Instead, with your help, we ended up buying a new Ford Escape, and we couldn't be happier. You were helpful, informative, friendly, relaxed, unrushed, and attentive to our needs and you did not pressure us in any way.We came away tired, but happy! Thank you!

GotsMeANewCarrrr

31 de may. de 2015

Jim Cobb and his coworkers made it possible for me to purchase my new car. They were all very helpful in assisting me to find a car that meets my wants, needs, and budget. The next time I plan to purchase a car, I will be paying Jim Cobb a visit! I will be recommending many to buy cars from him. Jim Cobb is my guy!

amuir

31 de may. de 2015

Ardell help us with a vehicle to match our budgeWith his help he found us a vehicle that exceeded our expectations The Fusion SE he found for us was perfect for our family Couldn't be happier

Trandall

31 de may. de 2015

There's never a time I visit Kings Ford whether I'm window shopping or really shopping that I don't have a pleasant experience. Customer service and vehicle knowledge was awesome. Ardell acted fast because he knew I wanted to. He was personable and very knowledgeable. I am satisfied with my purchase and the Service I received from both Ardell and Phil.

joyJC63

30 de may. de 2015

This is a great looking car that fits my budget. Ardell Barkley in sales was very attentive to my needs. He answered any and all questions and showed me vehicles that met with my desires. My wife was happy too with the selection! Great service!

PaT242

30 de may. de 2015

I viewed the vehical online 1st & made a call before coming for a test drive. Both the sales rep & vehicale were available when I arrived. The purchasing process was very smooth & efficient. My questions were all thoroughly answered, & communication was clear. I would highly recommend Ford Kings Auto Mall for quality vehicles & service.

jennifermcqueen13

30 de may. de 2015

I enjoyed my experience at Kings Ford with Paul Flood. He was very helpful in the process and made the paperwork nice and easy for me. Very happy with my new purchase!

Russ101

30 de may. de 2015

I returned to Kings Ford because I had bought my last car there and felt good about the maintenance and service I received. This time around the salesperson provided good information to help me compare and contrast different models and pick one that met me needs. I liked that their tech guy synchronized my phone and the car's audio system through Bluetooth.

Ford Man

30 de may. de 2015

I recently purchased a new car from Kings Ford. The transaction was very smooth. I didn't feel pressured. I had a relaxed feeling and comfortable.

Ford

29 de may. de 2015

Not a hard sell. Friendly. Helpful. Knowledgeable. Was able to work out financing. Advised the difference in leasing vs purchase. Since the car was for my daughter he spoke directly to her. This was good.

binkers

28 de may. de 2015

Recently purchased a used vehicle from one of the Kings Ford lots. Purchase was smooth and the staff was very accommodating.When the first 30 days had all but passed I ran into a minor detail with the functionality of the vehicle and contacted the sales staff and sales Manager. Let me tell you... I have never experienced a company that was so willing to go above and beyond to accommodate a customers needs and resolve the issue, they treated me and my wife with respect and finished the task in a more than timely manner!!!Kings Ford & Car Sales Express has just sealed the deal and will keep us coming back.I must note... this is the 3rd vehicle we have purchased from them and we have been thoroughly happy with every purchase!

JRober

28 de may. de 2015

Randy was very knowledgeable about the cars in stock, took his time to show our family many options, and was able to quickly match a vehicle that perfectly met our needs.

debcrts

28 de may. de 2015

This was the best car buying/leasing experience ever! Friendly, knowledgeable service.We pulled in the lot, I saw the car I wanted and within 1 hour the deal was done. I love my new car!I will absolutely recommend Kings Ford and Mike Duffy to anyone looking for a new car.Thanks for the great service!

Standard1

27 de may. de 2015

Friendly and quick service. randy was energetic and very knowledgeable. Found my son a great first car. Offered to buff out scratches which was a bonus. Who doesn't want a bonus?!

SarahHaley

27 de may. de 2015

After many months of research and shopping for the exact used car I wanted, I found it online at Kings Ford. I got an immediate response to my inquiry and decided to make the trip from Louisville to Cincinnati. My salesman Dave Schaub was so incredibly nice! He listened to me ramble on about my research and search without yawning once! The car was in great shape and I got a great deal on it - and I was treated with respect, which, as a woman, is a different experience than I've had before with other dealers. To further my wonderful experience, while signing all the paperwork, Jessie Whitley went to the trouble of finding me a route home to avoid traffic. It's the little things ... The entire experience was outstanding, and I cannot recommend this dealership enough. Thank you to all the people I dealt with directly, and thank you to whoever trains and encourages these employees to be so darn NICE! Buy from these people - you won't regret it!

Dave KY

26 de may. de 2015

Very knowledgable staff and a fair trade in and purchase transaction. I found the right vehicle even though I was initially interested in another and ended up with exactly what I wanted. Staff was very friendly and worked through the transaction in a timely manner.

cdlucas

26 de may. de 2015

I would like to thank Travis Martin for making my experience with this dealership much better and resolving a prior problem that we experienced with the used lot at Car Sales Express. If you have any problems, please let the dealership or someone else know. They are willing to make things right.

JeffD

26 de may. de 2015

My experience was no hassle. Had most of the details worked out before I even came into the dealership. It was quick and painless. Everyone I dealt with was great.

Scuba2015

25 de may. de 2015

4th vehicle from King's Ford. Like them a lot. Good selection and Good service. They understand my needs and I appreciate that very much.

Hirsch41

25 de may. de 2015

I had a great experience buying my vehicle at Kings Ford. The sales person was knowledgeable about the model I was interested in, and didn't pressure me into something I didn't want.

Abjwitt92

24 de may. de 2015

The folks at Kings Ford went out of their way to make the purchase of my 2013 Ford Explorer as quick and easy as possible.

Jennifer1895

23 de may. de 2015

My husband and I worked with salesperson, Ben Mumfrey. I found the vehicle I wanted in a neighboring state. He facilitated a trade in a timely manner and was very diligent, accommodating and friendly during the whole sales experience. I would certainly recommend him to another in the market to purchase a Ford! Jesse Whitley handled our paperwork efficiently and was very personable and informative. Aside from Ben and Jesse, who made the sales experience very pleasant, the dealership as a whole needs to improve the personalization of their automated emails. During and after the sale...and when we shopped at Kings Ford with another salesperson a year or so ago, the automated follow-up emails failed to achieve a personal touch. They were directed to my husband only and implied that I was still shopping...both when a vehicle had already been chosen and again after the sale. While I appreciate the intent, it falls short by being so very impersonal.

KarinJ

22 de may. de 2015

I have no complaints. I was very pleased with my experience at Kings. I will return in the future!

bully

21 de may. de 2015

We came over to get our Explorer serviced and looked at a couple of cars and talked to Geno and decided to buy a used car.

Scott

20 de may. de 2015

They fixed my truck in record time and the service rep. was the most polite and kind lady in the world. FANTASTIC JOB! Thank you.

jescape

19 de may. de 2015

Car Sales Express sales staff were very informative and friendly. It made my car-buying experience easy and enjoyable. I would go back and/or recommend them to someone looking for a used car.

Songer94

18 de may. de 2015

Contacted Dan Cutter on Friday about a truck I had seen online we set up a time for me to come in and look at it for that Saturday. As soon as I pulled in the truck was sitting there waiting for me Dan came out handed me the keys an said before we even talk take it for a test drive. While on my test drive another customer came in to look at the truck an Dan told them it was on a test drive rather then trying to sell it from underneath me. I had my 3 year old daughter with me and Dan was nothing but the nicest guy he helped keep my little one occupied while we were going through the paperwork process not once during the whole sale did Dan ever try to force a sale or anything I mentioned a slight noise I heard on the truck and he immediately was on it trying to get what the noise was fixed. I was in and out the dealership in no time without being rushed or pushed. I would recommend this dealership to anyone looking for a vehicle they'll help you out every step of the way and they'll save you money while doing it.

Greg

18 de may. de 2015

I didn't have time to mess around. Bob found the vehicle I was looking for and had it to me in just a couple of days. No pressure. Can't imagine it being any more straightforward.

binkers

18 de may. de 2015

3 time return customer. Thoroughly pleased with the exception of the length of the process. In all 3 instances the process took well over 4 hours.

bodybydurkin

17 de may. de 2015

Bob helped us find the exact car we wanted and didn't pressure us into anything. The process was flawless and we did the paper later which was AWESOME.

www the keeper

16 de may. de 2015

I had been to another dealer ship three times over the last seven months to have the recall service and each time they said they did not have the parts to do the repair. I stopped at Kings ford today and they informed me that no parts were required, that it was just a reprogramming required and they would do it while I waited. While we awaited we were invited to share in their cook out and we had hamburgers, chips and a drink. about thirty minutes later we were ready to go. We had purchased out Escape at the other dealer ship but we now have a new dealer ship for our repairs and when we need a new escape. Thank you Kings Ford for exceptional service

I'm 123

15 de may. de 2015

My son needed a car to go to work. His old car needed repairs beyond its value. I live in mercer county and he is in Dayton . I was unable to go with him to get a new car because my wife is disabled and can't travel any distance. I found a car on line at kings ford that fit his needs and my budget . These fine people found a way for me to purchase the car without me being there. They took excellent care of my soon and he is really happy with his car. Thanks for being there when I needed you.

RachelS

13 de may. de 2015

This by far was the best experience I have had buying a car! Paul and Jessie made quick and easy for me.

Scott

13 de may. de 2015

Kings Ford,I just wanted to take a few moments to express my gratitude towards Andy Buchanan and Dave Schaub when I came to look at Ford products for my son.Andy and Dave made the selection process easy. Their knowledge of the Ford products that you inventory made car buying enjoyable again and made a huge impression on my son. Once his 2012 Escape was selected from your Certified SUV's the paperwork was made quick and easy.The service staff made sure the Escape was spic and span and about looking like new when we came back to pick it up!This is the fourth Ford I have bought in the last couple of years from your dealership.I feel you are my partners when it comes to put my family in trusted transportation.Sincerely,Scott Williams

mike

12 de may. de 2015

i had a great experience at King's Ford. My salesman (Paul Plunkett) was kind, informative, and took the time to answer all my questions. i would recommend Kings Ford to anyone looking to buy a car.

Charo

12 de may. de 2015

From test drive to delivery, Paul Plunkett did an excellent job selling me on Ford. Paul was very helpful and knowledgable ....I would not hesitate to recommend your dealership at Kings!

Matthew S

11 de may. de 2015

I've bought 2 cars from Ardell in the last 4 years. I have received fantastic service. I find him to very honest and extremely helpful. I will be returning in the future.

Craig

11 de may. de 2015

Buying my new car from Kings Ford was a good experience. From test drive to delivery, Randy, my salesman, was very helpful and knowledgeable. I would recommend Kings Ford to any friend looking for a new car.

lisa

10 de may. de 2015

Felt comfortable talking with Randy that's why we did the lease and he got us a very good deal we couldn't pass up.

Nancy

9 de may. de 2015

We started out looking at used Ford Fusions. I saw a brand new red one but I was afraid I would not be able to afford it. After talking over the benefits of leasing, I leased the new one. I love it. Shane made the whole experience "fun"!

12Remember

8 de may. de 2015

John Heath was very compassionate and a nice salesman. The dealership added almost $3,500 worth of products that I didn't need for my vehicle to the deal. I canceled them and had trouble with them fixing the brakes and they weren't very friendly after the deal was done. I would not recommend them to anyone.

Uptown Sue

8 de may. de 2015

My experience at King's Ford was short and sweet, resulting with the car of my dreams. Paul was informative and listened to me. This is the last car I'll probably drive, so I didn't compromise. Paul found it!

airborn007

8 de may. de 2015

Service was outstanding. Jim Cobb found me the vehicle I really wanted to drive. Moreover, he made my experience at the dealership very enjoyable. Quoting Mr. Cobb's words to me, "now did you ever have as much fun buying a car as today." I replied nope, you made my day! What more can I say.

mdbane612

6 de may. de 2015

The experience that I had while buying my new Escape was a pleasant one where I didn't feel pushed to buy. The salesman was very knowledgeable about our transaction and helped us to make an informed decision. The financing agent was also very helpful and informative as he explained the options available to us in financing. The car runs great and overall I am very pleased with my purchase and experience.

mariahhbrownn

6 de may. de 2015

The most friendly people I have ever had the pleasure of dealing with when it comes to getting a new car. They work with you, on anything and everything you need and want in a car.

Alex Kerth

6 de may. de 2015

Great job! You guys have worked so hard to make a deal happen, I started at wyler and bought there (or so I thought) and just about a month later the bank called and returned the deal. They claim wyler lied on the app??? So I went to the place I bought many cars from, car sales express. Nick greeted me and I told him its going to be a rough road, but let's make something happen. Sure enough they sure did. It took a good 5 business days to get everything together between the bank and stips. Bit they delivered and we couldn't be happier with the loaded up journey they sold us! Thanks again. And we will be back in a few weeks for another vehicle!

MAR

4 de may. de 2015

I found your business online. I really thought the van I was a interested in was "bait" to get customers in the door, due to the price. I had emailed back and forth with Kody Lowe and he was very nice and professional. Upon arriving and checking out the van, which was still available, I believe it was not what I wanted. Dan informed me of the Mercury Cougar which was in the ballpark of my current budget. After test driving this car I decided it was one that I didn't want to pass up. I brought my Brother with me since my experience as a single woman making a purchase alone hasn't always been great but he was even impressed with this dealership. Everyone was nice and professional and when I decide to upgrade I will definitely check with you to see what you have to offer since my experience was so good. ??

Cottingim

4 de may. de 2015

The staff at Kings Ford were very easy to work with. I spoke with the salesman on the phone prior to my visit. He was very helpful and had the vehicle we were interested in ready when we arrived. The staff answered all questions and made it a good experience!

Psdeas143

3 de may. de 2015

Quick in out signing. I did not have time to spend a half a day at a dealership. Emailed Ben what I wanted to do. With in 2 days I was signing my contract when I walked in. Thank you so much

Mace1

2 de may. de 2015

I called because my car was having transmission issues. I told the man over the phone and told me with my car model "that just happens". I am aware of the transmission issues for the Focus 12 but it is under warranty and I wanted to get it fixed before it died on me. He tried to talk me out of bringing it in saying that they couldn't get it in until 2 weeks and that they probably couldn't do anything. I try to drive my car an hour later and the transmission over heats and I can't get it to go up the hill...... I call Kerry Ford and they get me in same day. I will never purchase a vehicle at Kings Ford ever again.

Lynda

2 de may. de 2015

Mike was very friendly, and helped me feel at ease. He was informative, and easy to understand. He is a patient man! I appreciated the time spent with me. He is a huge addition to your staff, and I can tell he is a Ford Lover! Thanks Mike!

Mgoins

1 de may. de 2015

Jonathan was very knowledgable on the vehicles which was important. That was not the case when we were at Toyota. Travis was awesome as well. We were at the dealership after hours signing papers and couldn't get car detailed. I brought back in on Friday and they took great care of me! Great experience.

Jen19

29 de abr. de 2015

Toby Madden approached me and talked to me. I didn't feel overwhelmed, and Toby really listened to me. He kept the things I was looking for under consideration - price and a couple of details about the car. I ended up getting a wonderful car for a great price, all because of Toby!

Mandy

29 de abr. de 2015

Overall a friendly, professional experience. Relaxed and comfortable.I expect excellent service when I return to receive the Platinum protection application.Service after the sale is what I will base all future opinions.

JoshHIggins2015

29 de abr. de 2015

It truly was a great experience for me as a first time car buyer and Jonathon Charles was the salesman responsible for that. Johnathon made sure that I was absolutely happy and comfortable with the business I had with Kings Ford. He did all the leg work (walking from desk to office numerous times) necessary in getting me the best deal on the 2015 Ford Fusion that I purchased. If any one I know says they are looking to buy a car I would absolutely send them to Kings Ford to see Johnathon Charles.Thanks Johnathon for the great experience. I wish you the best of luck in the future.

dsmith012

28 de abr. de 2015

Just made a great purchase. I am very pleased with this dealer. My new Mustang is great. I made a good deal. Nice people and salesman.

Kuroneko

28 de abr. de 2015

Everything and everyone was exceptional in my experience at Kings Ford. I could not see myself using any other dealership and will recommend them to everyone I come into contact with!

jhigginsiv

28 de abr. de 2015

Jonathon Charles was our salesperson. He was very helpful in making me feel comfortable in purchasing a fusion that wasn't my first color choice because my brother chose the color & package first. I am happy with my decision & hope my first Ford purchase will be positive.

SarahPancake

28 de abr. de 2015

I've heard from friends and Family that shopping for a new Vehicle at kinds auto mall was a good choice. And I can attest that they were right. So happy with my choice to come to Kings Ford. I saw the car I wanted online. I went in to look at it and it was even better in person. We were greeted almost immediately by Toby who was friendly and ready to answer any questions we had. Once we decided we wanted to purchase the car Toby was nothing but helpful and not pushy! We were in and out of there in no time it seemed. (I've heard horror stories of spending the whole day at a dealership). While we were waiting on the the paper work and all the other things that go into purchasing a car a number of the other salesman/managers came over to introduce themselves and make sure we didn't need anything. Such great customer service. I have told everyone who has asked me about my new car about Kings Ford.

jkjmk

27 de abr. de 2015

What a great surprise. This place is amazing! Full of great vehicles, knowledgeable/honest sales people, and good leadership. Stopped by to look at a suv and left a while later with a beautiful Ford Escape, at a price I wanted to pay. Thanks to Nick & Bill Viox and Sales Mgr Kody Lowe...my wife is happy!

jel

27 de abr. de 2015

from the moment I walked in the dealership I felt comfortable. Ben and Andy were extremely helpful and a pleasure to work with. Never having purchased a brand new car before; to say I was reluctant about the whole process would be an understatement. I couldn't have been more wrong. The entire process and experience were great! I would recommend Ben and the Kings Ford family to anyone looking for a vehicle.

TV

27 de abr. de 2015

Mr Poulin and his staff has always been professional and helped keep my vehicles in excellent condition especially with the high miles and long durations of my ownership. Proud to drive Fords.

Brad Baker

27 de abr. de 2015

very helpful through the entire process. We were treated very well and left with the vehicle we wanted.Fair prices, no hassle and people that know their stuff.

Karen

26 de abr. de 2015

Excellent Service. Answered all my questions. Very willing to work with me to find the car that I wanted. Very knowledgeable about the product. Supporting Sales staff was very helpful. David helped me during John's day off and then turned me back to John. David then greeted me while I was working with John the next day.

VanDykeLee

24 de abr. de 2015

I am proud owner of two Lincolns. It is extremely important for me to find a service departments that meets and exceeds my expectations and Kings Ford Service Department has more than exceeded my expectation with prompt and professional servicing. Chief among my expectations is the professionalism of the staff and proficiency of the mechanics that are caring for my vehicles. Though this is only the second visit to Kings Ford of Cincinnati Ohio, I plan on returning for all my service requirements in the future. Grate job to Sara and Phil (the women and men) of Kings Ford Service Department. Please keep up the good work . . . Lee Van Dyke

mvoge

22 de abr. de 2015

Every aspect of my buying the F150 pickup was handled very professionally and in a timely manner. Very pleased with the dealership and the salesman that handled my account.

Tim & Faith

21 de abr. de 2015

I came in to buy a new car and was helped right away and had a great experience. The next day one of my new tires blew out and your team, specifically Travis Martin, went above and beyond and repaired it that same day. This is our third purchase from the King auto group and that little extra fixing my tire solidified our opinion that you guys are the best.

New2015f150lovingit

21 de abr. de 2015

Was impressed with service department in February of this year, stopped in to look at new trucks and was treated equally well with the purchase of the new truck.

K. Wilson

20 de abr. de 2015

I had possibly the most relaxed and pleasant salesman I have ever met. I didn't feel pressured or pushed by gimmicks. My salesman (Paul Plunkett) seemed genuinely interested that I actually feel comfortable and happy with my purchase, and there has been nice follow-up since.

Linda

20 de abr. de 2015

The dealership was very busy on a sunny Saturday but everyone worked efficiently to get the process done as quickly as possible. Everyone was very friendly and helpful.

Bryn Glo

20 de abr. de 2015

I thought everything went just fine. I didn't sense any pressure or urgency or impatience on the part of the staff. Mr. Mumfrey was helpful and informative. I am happy with the car so far, so no complaints.

AMS918

20 de abr. de 2015

Geno was awesome. Excellent to deal with, explained everything in depth and I wouldn't hesitate to buy another truck from him. One of the faster car buying processes I've had.

mrsyid

20 de abr. de 2015

Pulled into the lot and looked for a few minutes, almost left but Mr. Kennedy came out and was very helpful, he wanted to know what we were looking for and found it. My daughter's car was not on the lot, it was at the detailing lot which we would have never known. We took off with Mr. Kennedy and went to the lot and bought it without even test driving it. She is happy with her new car and Mr. Kennedy followed up when he said he would and the purchase and pick up went smooth as silk. Thanks for your help and guidance.

Mark H

20 de abr. de 2015

The no haggle price was advertised on the internet along with a link to the car fax report. The price was fair and reasonable. I gave a deposit over the phone, and found everything as advertised when I arrived at the dealership later that day. It took less than an hour to complete the paperwork and drive off with the car. That's the way it should always work.

J&J

19 de abr. de 2015

Travis, Andy and Tellis were very professional and very engaging, Had we felt pressure from Travis to purchase a car, we would have walked away from the sale. Andy made the paperwork end of the transaction look like a breeze--he was so efficient, yet thorough. Tellis provided a very nice review of the various features of the car and we enjoyed our time with him. Our experience with Kings Ford was very positive. On a scale of 1-10 with 10- being the highest...we give these three professionals an 11!

matherr

19 de abr. de 2015

Toby was great. He was responsive to my questions and placed zero pressure on my fiance and I. We got a great deal on a nice car and felt very taken care of. Even after the sale Toby has been a big help. Thanks!

Jordan Pesci

19 de abr. de 2015

The team at King's Ford is great to work with and truly understands the customer experience. I love my new Ford Edge. Thanks guys!

meg2quack

18 de abr. de 2015

Great and friendly staff. Very informative. Very personable. Very knowledgeable on the cars I was looking at before I made the decision to buy, and providing unbiased knowledge of additional coverage I should or shoulda not buy.