Used Cars for Sale at Kings Ford in Cincinnati, OH
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Kings Ford de Cincinnati le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , Kings Ford es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por Kings Ford para obtener el auto asequible que sea adecuado para usted.
Localización: 9555 Kings Auto Mall Rd, Cincinnati, OH 45249
Teléfono: (513) 854-8683
Distribuidor de contacto
Autos usados por Kings Ford
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Kings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesKings Ford
Distribuidor autorizado por el EpicVIN
45249, Cincinnati OH
Comprobar detallesAdemás, Kings Ford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Kings Ford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Kings Ford es definitivamente el mejor lugar para comprar autos usados en línea.
Caroline Moore
17 de nov. de 2016
Experience was ok.... I made my appointment on line but when I arrived for check in there was no record. Also, once the service was completed no one told me the location of my vehicle.
Frank
16 de nov. de 2016
The staff was courteous and kept me informed. Work was completed in a timely manor.
Jack Richards
12 de nov. de 2016
It was my first time here and unfortunately it will be my last. I don't understand why one schedules an appointment and it takes 3 hours to do a simple oil change. The service department was lacking coverage and customer service. Didn't even apologize for the inconvenience. With busy schedules everyone deserves customer service, who wants to spend half a day sitting around. We all have busy life's let's respect that.....
Rebecca Stadelmann
7 de nov. de 2016
Randy was an excellent. Made the transaction process very quick and easy. We were in a hurry to purchase and were just shopping around but price and vehicle was right for us so we took it home.
Lauren
2 de nov. de 2016
I am very disappointed with what happened when I took my car to King's Ford. I got a coupon in the mail to get "the works" which includes various services. I mainly went for the tire rotation and oil change. I had an appointment and when I scheduled it they said it would take a little over an hour. When I got there they said they were running behind, which is not the issue.. When it was finally done after an hour and half ( like I said not the biggest deal) I was leaving but had notice... they didn't do anything to my tires... I went inside he apologize that it must have been missed we'll work on it asap.. I wanted to ask what else was missed?? another 30 minutes later... the car was finally done after 2 hours. I went to Ford thinking there would be superior service.... I typically go to the 20 minute oil change places where they 1. let you stay in the car/only take 20 minutes and 2. walk you through everything they are doing to ensure to you nothing is missed.
Mary Hoffmeister
1 de nov. de 2016
on time, great inventory - keep my husband off your used car lot - 2nd time I had my car service and he walks around and buys a car. no more please.
Mike Griffieth
11 de oct. de 2016
None better!!!!! We shopped all over and Kings had better selection and salesman.
Quicksilva08
3 de oct. de 2016
I contacted this dealership through Ebay for a truck I had been looking for for months. I made an offer as their site had afforded but, got NO response but when I did was told that there was no make an offer on Ebay (LIE). I called today 10/03/2016 and got the runaround from two different dealerships. Finally I got a salesperson negotiated a price and was ready to pay for it. He said he'd call me back at 1:30 pm LIE). I never got a call so I called back and spoke to the manager who said it was being sold. needless to say I was pissed and his claim that I was not there as I lived 8hrs away. BS as I was ready to pay for it before the other buyer was there earlier in the day! They probably got more money for the vehicle than they agreed to sell it to me for. This dealership did a dirty underhanded thing and the manager had a very nasty attitude! I've contacted the owner and will see if he responds. I would buy here ever!
Jacob
1 de oct. de 2016
Service was very good. I found a used car that I love. Salesmen were very helpful.
Ford Focus
28 de sep. de 2016
Initially went in to lease a 2016 Ford Focus and had some troubles. Later on, my issues were resolved.
Michelle H
14 de sep. de 2016
Bought a Ford Escape with sales representative Randy! Had an excellent experience as a first time car buyer!!
Mr. T
10 de sep. de 2016
Worked with John Charles to buy new 2016 F150 and he was simply great. Knew all the technical data on everything from engines to door locks. Helped my son and me make the best decisions and we could not be more appreciative. Will recommend Mr. Charles to anyone and suggest dealers find or train more like him. Facility is excellent. Selections were better than any others we visited. The process of buying never easy but Mr. Charles made it go very cleanly and we are most satisfied. Great truck for the buck!!!
Patrick Luken
6 de sep. de 2016
Service was very good and when they couldn't finish the car on time they provided a rental car free
Jacqueline Cutshall
4 de sep. de 2016
I've been bringing my Taurus X to Kings Ford for service for many years so when I was ready to buy a new car, that's where I went.
Don Williams
3 de sep. de 2016
Overall service was very good and the sales reps. were very attentive and always making sure I was being taken care of.
Con
3 de sep. de 2016
It is so nice to walk into the facility and be greeted by name and with a smile. They try to fit you in to their already full schedule. The waiting area is great. The facilities are always clean.
Carolyn W.
2 de sep. de 2016
Have purchased an Escape and two Taurus' from Kings Ford - always have been very satisfied with sales and service. The service writers are very accommodating - usually deal with Phil and couldn't ask for anything better. Thank you, Mr. Ring!
Holly & Greg Glover
1 de sep. de 2016
I greatly appreciated the excellent service received. I was given a rental so that I did not have to be concerned with transportation for getting to the office. I was provided with an update each day until the service call was completed. You have an excellent service team!!Kings Ford will continue to receive our business whether it is for service and/or shopping for the next vehicle.Thank you for the excellent customer service!!
Steven Richardson
29 de ago. de 2016
Can not say enough about King's Ford Service ! Have dealt with Jason Poulin,Ed Mangus and Jerrod Rush ! Just the best service advisers ever and also want to Thank King's Ford's Shuttle Driver's and if needed Enterprise rental car ! 5 stars and more ! THANK YOU !
Barbara Sebald
25 de ago. de 2016
They always do a good job for all the services I have brought my car to the dealership.
Matt Russell
24 de ago. de 2016
Kings Ford was great to work with. They were honest, and efficient. I highly recommend Kings Ford.
SBC
21 de ago. de 2016
Jim and Anthony did an amazing job helping us buy our new car. They were very helpful and we would be happy to work with them again. Thank you!
Brenda McGregor
18 de ago. de 2016
I Brought my car into the dealership without an appointment. I had low tire pressure. Took less than one hour. They were swamped. They fixed my back tire and put me back on the road. No charge! What a great place. I did not buy my car from this facility but would recommend it to anyone.
2015Mustang
18 de ago. de 2016
Will absolutely use Kings Ford again. Buying a car is never 100% pleasant, but it was by far the best experience I've had at a dealer.
Judy Millecker
14 de ago. de 2016
I scheduled to have my oil changed for my Escape and took it in and was very happy with the amount of time it took them. I was in and out in no time. Everyone was very courteous.
Janet Lake
12 de ago. de 2016
The serviceman at the desk helped me right away. I told him I was here for my 30,000 mile checkup. He asked by name and took my keys. I waited for the car to get finished working on and it was done within an hour. The car was very clean inside. Everyone who including the cashier were very helpful, courteous and friendly. I have never had a problem with service or buying a car from Kings Ford.
Laura
9 de ago. de 2016
Excellent care and customer service. I have been going to this facility for years and have always experienced immediate attention and care. The employees are all very professional and knowledgable. I feel very confident in that my truck is in the best of hands
Tony habib
9 de ago. de 2016
I bought a car from kings ford for my son who worked all summer to buy his dream G35. After I paid for the car and was ready to leave the window stopped working. Although I bought it as is the general manager, Cody, agreed to fix it at no charge. The salesman, Mr Geno Boles, assisted me thru the entire process with patience and professionalism. thanks for a job well done by both, Cody and Geno.The service department interaction can use some improvements.
Shirley Davis
8 de ago. de 2016
They were very courteous and efficient. My car was done as promised
Sarah
3 de ago. de 2016
I always use them for repairs and will continue to use :)
Bcuzimbored
1 de ago. de 2016
This dealership is ran by the most dishonest, and disrespectful group of salesman. Was told a LED Running Lamp would be replaced by using the exact words "we'll take care of it for you" the day we bought our car from them, but upon returning to get the light replaced they sent me home waiting for them to call me telling me the part had arrived... Good thing I didn't hold my breath... A week went by- so I called to check on it... I was passed around to multiple people before being sent to the voicemail of the Customer Service Manager. I waited a few days, still didn't hear anything back, called again... Finally getting ahold of their customer service manager who decided it was not smart to help us replace this light for free "because I already had a bad taste in my mouth regarding my experience and that it would get them no where."!!!! Are you serious- you need to replace it bc we were told you would! After back and forth arguing we were told he would check into it, then we were told they would replace it and to bring it in- we scheduled an appointment and dropped it off- went to pickup the car- light had not been replaced and low and behold it was never even ordered!! Then upon me contacting the service manager again through multiple phone calls he repeatedly stated he would check into it and call me back..... Never heard from him again. This is not reputable business practice. This is disrespectful and dishonest. And to think this was coming from their Customer Service Manager himself, I wonder if the owner knows who he is trusting his company's name to? Now, I definitely have a bad taste in my mouth and other people need to know what may happen to them if they make the mistake of trusting this establishment.
Lynne lionberger
28 de jul. de 2016
I had a great experience and I got a beautiful new car
Marsha Laumbattus
22 de jul. de 2016
Great service!! I can drive my Explorer with confidence that it has been properly maintained and cared for.
Tina Nazzarini
15 de jul. de 2016
My Transit is still under warranty, When there is a problem the team at Ford is on it. Part ordered very fast. Friendly and kind. Matt and his team are the best. Thank you Kings Auto for all you do for me and my Transit.
Jacqueline Kreimer
13 de jul. de 2016
Great experience!! They were friendly and the repairs and oil change was done in a timely manner. Enjoyed the waiting room with 2 small grandchildren!
James Burns
11 de jul. de 2016
Couldn't ask for better service. Customer service was very informative, kept me in the loop about the repair of my Escape.
Karen
6 de jul. de 2016
It took a number of tries but it appears that gosh darn speaker is finally working! Multiple visits because it kept getting static-y and cutting out. Connections and harness in general were checked multiple times, speaker even replaced multiple times but it kept acting up.
Sports mom
5 de jul. de 2016
Excellent buying experience, very curtious staff! Would definatly recommend to friends and family.
Dorothy Giangrande
4 de jul. de 2016
Just moved here from out of state and needed an oil change. I didn't even need an appt and the staff was very courteous and professional. Will definitely come back for my next service.
Vicki Balton
3 de jul. de 2016
Although the service and experience for me has been excellent, a friend I recommended to Kings Ford has not experienced the same result after buying an Edge as well as bringing in their son who bought a Fusion. His experience with damage occurring to the Edge while in your care has left me wondering why you haven't satisfied his experience with the type of repair you did to his Edge. I am not sure he will be returning after being told the repair was the best you could do--question is--would you consider that Customer First?
Marvin Guttenberg
21 de jun. de 2016
I came in to have my car checked before a long trip. Phil took good care of us. We did need a new tire and although we had to wait a long time (the tire was not in stock), it was finally done. Thank you.
Doug Price
20 de jun. de 2016
Staff quickly identified the problem, corrected and handled the paperwork efficiently. It was a 24 hr turnaround for my 2014 Ford Fusion. Thanks
Jacques Tatum
17 de jun. de 2016
Staff was very helpful and I got my car fixed plenty of timea
Lizreed1
15 de jun. de 2016
Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand .
Robert,Valorie Swearingen
15 de jun. de 2016
I would like to say me and my husband is really satisfied with our truck that Andy Geier helped us get with in as under an hour appreciate all of what Andy has done for us so I like to say Thanks Kings Ford,and Thanks Andy
Andrea Richter
15 de jun. de 2016
I want to take the time to say that I had a wonderful experience at Kings Ford and I would definitely recommend any of my friends and family to go and see Andy Geier he was very nice and helped me get into the car I wanted so I would like to say thanks again.
Ex-KingsFordCustomer
14 de jun. de 2016
How can you have a car dropped off at 7:30 am and never call the customer to tell them you aren't able to get to it? I'm pretty sure by noon, you should know what your workload is going to be. I just happened to call and check, otherwise I would have showed up expecting my car and really blown a gasket. Did I mention I made an appointment? Instead, I just took my keys and will find a place that can manage their time (and customer expectations) a little better!
Chris kin
9 de jun. de 2016
Matt Huber always cuts right to the problem quickly and painlessly. He makes servicing my fords very convienient ! I even take my Lincoln to Kings !
Thanks Andy!
6 de jun. de 2016
Andy is a great salesman, and the dealership staff couldn't have been more pleasant and quick to deal with. Took all of 30 minutes to get the paperwork done and out the door!
Randall Dooley
2 de jun. de 2016
Ford has a great staff that is very helpful and served all of my needs as well as explained in great detail on any questions I had
Mark Lewis
31 de may. de 2016
Sarah at service desk was awesome and extremely helpful. Anthony the service tech was all over the problem and worked diligently to resolve issue. True customer service professionals.
John Petersen
26 de may. de 2016
I have purchased 5 new vehicles from this dealer. This last one was the worst new car buying experience ever. I feel that I was mislead through out the process. The sales person was useless.
Karen
25 de may. de 2016
My experience at King Ford was exceptional. I was treated with respect and no pressure. My salesman Anthony worked to provide me with the vehicle I needed. I would buy from Kings Ford again.
Melinda
23 de may. de 2016
I must say our Rep, Anthony Alexander, was extremely helpful. I have been driving another brand for 15 years and had all intentions of staying with this brand. Anthony was patient and helped me find just the right car. I am proud to say, I am a new Ford Fusion owner! Thank you King's Ford for making this an enjoyable experience. Thank you Anthony!
JmStark42
14 de may. de 2016
My wife and I recently leased a 2016 Explorer from Kings Ford. Our salesman was Ben Mumrey and he did a phenomenal job for us. We have been looking since early January and we knew exactly the price and options that we wanted. We dealt with various other dealerships prior to contacting Ben, big mistake on our part. Once we finally did contact Ben he let us know he would find a way to get us what we wanted and he also followed through. We ended up getting exactly what we wanted at a price even lower than what we were shooting for. We would highly recommend Ben to anyone who likes the nontraditional style salesman. Ben is zero pressure and doesn't waste your time with all the typical sales runaround everyone despises so much. We will definitely be dealing with Ben in the future.
JTrigg
13 de may. de 2016
Really pleased with the service of Cole Williams and the team at Car Sales Express (owned by Kings Ford). Purchasing a truck out of state gave me some trepidation but Cole, Kody Love and Ken Hafer worked hard to put my mind at ease and ensure that I was satisfied with the purchase.
Mike & Liz
13 de may. de 2016
Just purchased a new ( used ) truck from Nick and Ryan and I couldn't have asked for a better experience. Not a lot of negotiating required, We knew what we were willing to spend and they knew what they needed to get. Done! There were no insulting offers for the trade-in and we didn't have to go back and forth for hours trying to renegotiate. Thanks!
AngL
12 de may. de 2016
I went in to purchase a new vehicle and I was very rushed the entire time. When I decided on the car I wanted, I went to sit down to sign all the paperwork while they got the car together. The car did not get cleaned like it was supposed to and I realized the following day it was not the exact car I had picked out, same color and model but not the one i test drove. I found a defect in the car and brought it back in and had to argue to get it fixed. I am now three months into my vehicle and the steering wheel is peeling, I have made 5-6 trips to the dealer since I purchased it for things. I am not happy with the car or the staff at Kings Ford.
Michelle
11 de may. de 2016
Hi, We just bought a new Flex at King's Ford. We were able to test-drive the vehicle without signing our lives away to take it off the lot alone. We were given the sales associate's full attention. He worked out several ways we could finance our Flex. In the end we got a great price and saved over $3,000. A dealer in Columbus was going to sell me the same Flex, same VIN# for $3,000 more without blinking an eye. When he called me I mentioned this and he about choked! We were able to negotiate our price and financing. We also got 0% interest which will save us another $4500. Thanks for the new Flex...
Bev C
11 de may. de 2016
Just bought a 2016 Ford Focus at Kings Ford. Our sales rep was very helpful, showing us a selection of Fords that fit our budget. We ultimately chose the Focus. Love the ride and features.
Lauren Redmond
10 de may. de 2016
The service was excellent, fast and professional!!!!!!!!
George Benken
9 de may. de 2016
The best car buying experience I have ever had. The sales rep was very helpful every step of the way. My next car will now also be a Ford.
Gary Phillips
9 de may. de 2016
The salesman listened to my every request to see spacific colors and towing capibilities. I test drove the ones I had picked out and chose the one I liked the best. He was very professional and answered all of my questions. He had my trade in appraised in a very timely manner and the paperwork was ready to sign. Afterwards he showed me all the bells and whistles I had on my new truck. He helped us unload our old truck and gave us trash bags for all the small things. It was my most pleasant experience purchasing a new vehicle.
Ted Bort
9 de may. de 2016
We just received delivery of our custom ordered Ford Transit passenger van. The Kings Ford team was helpful through the whole process from placing the order all the way through taking delivery of our vehicle. We never felt pressured or uncomfortable at any point in the process. This is a great team and we highly recommend them, most especially Tim Sigmon and Andy Buchanan.
Brummett08
7 de may. de 2016
Ryan was great! He devoted alot of time into making sure we had all the information we needed and that everything got done in a timely manor. He made sure we were well taken care of and we couldn't of asked for more! The process was quick and smooth! He made it very pleasurable. Thank you so much for your amazing custom er service!
Keith M
6 de may. de 2016
Ryan is an excellent customer service representive and provided what I was looking for at the right price. I will definitely be a return customer. Service departrment has been great!
David R
6 de may. de 2016
I had my 2012 Explorer in for a repair and the service person was very nice and courteous and the repairs took just as lonq as they had expected. Which was less than 1 hr. Very pleased with this dealership!
Bryan Gatewood
6 de may. de 2016
I was there to check on some running boards for my explorer and I thought my only option for an oil change was a quick lube place. They worked me in at the dealership and it only took 15 minutes!
Gary W
5 de may. de 2016
John Heath was great to deal with, answered all my questions and took great care of me.
Melonie Grosser
4 de may. de 2016
I have a 2010 Ford Focus and I get all of my service done at QuickLane. The staff is extremely helpful, I am always able to get in and out quickly, and they kept me updated on what is going on with my car. This time I had my air conditioner serviced, the tires rotated and the oil changed. They also checked the brakes and topped off all of my fluids.
Dottie Morency
4 de may. de 2016
I really like the online appointment. It made everything so easy.
Kevin Murray
3 de may. de 2016
I haves looked for over a year, worked the deal over the Internet with Ryan, when I got there all most everything was done. Very pleased with this dealer.
EMP
3 de may. de 2016
Visited Ford over the weekend for a new lease. John was very helpful and seemed open and upfront. His manager and Ken were both friendly and willing to step in to answer questions we had on a competing quote. One area of improvement: snacks. Hard to make a buy/lease decision on an empty stomach and the only drinks available were coffee and hot water. Recommend adding some tea bags and some inexpensive snacks (pretzels or cookies) to help make the decision faster . This experience helped make up for multiple, poor experiences with their service department (which has been rude to us on several occasions and too busy to honor confirmed, booked appointments).
Sharon Kuchma
3 de may. de 2016
Awesome experience buying my new car. Salesmen were friendly, knowledgeable, and very helpful. I would definitely recommend Kings Ford.
Kelly Star
1 de may. de 2016
We came into Kings Ford on Saturday April 30, 2016 and Kelly Starr helped us find the perfect car. She was just wonderful with everything. The whole process of buying a car takes a while and she was so much fun and helpful. I would recommend her to anyone that is looking for a car.
KeithH
1 de may. de 2016
Thanks to Mike Duffy and his Manager, Ken for making buying our Ford Escape an enjoyable experience! Very, very pleased with King's Ford!
Deborah Smith
30 de abr. de 2016
Didn't have to wait long for and oil change. Waiting area was clean and pleasant. Nice service people.
Priscella Dixon
29 de abr. de 2016
Your staff checked everything that they could until they found the problem. I was giving a rental so I could get to work. I did not miss any work. Thank you, Priscella
Jon Giltrow
29 de abr. de 2016
Very professional, very friendly, extremely helpful. Very nice waiting room, plenty of amenities. Very enjoyable experience. Keep up the good work!!!
John Scearce
29 de abr. de 2016
I bought my 2011 Ford Taurus limited in April 9th. About a week or so after buying the vehicle the backup camera started giving me issues. So I let some time pass and I get pretty frustrated because it's one of my favorite features . Today April 29th I decided to bring it to the service dept. I knew I only bought the powertrain warranty I knew it was gonna be a costly repair. Who wants to make a costly repair to their vehicle less than a month after purchase? So I was bring patient while I waited to see what they could do about it rather than getting angry with the person that was assisting me . They cut me a huge deal on having my backup camera repaid. I truly appreciate it!!! A big thanks to Travis Martin and Jerrod Rush and the rest of the Kings Ford team. This kind of service will make me want to return to this dealership.
Kuddles77
28 de abr. de 2016
My husband & I have been liking for a car for over 2 weeks since ours we was totaled. I saw 2 cars listed & I drove out to see them. John Charles was very friendly but not in your face. He was the salesman with customers that night. If another carneed comes up this would be my 1st stop. I was in this dealership 6 years ago & had a bad experience. I vowed never to go back. So glad I gave them a 2nd chance!!
Gloria Hagedorn
26 de abr. de 2016
My husband and I were looking at Toyota SUV used didn't find anything I liked .My husband suggested to stop at ford our last experience was not good. But stopped and looked for a smaller SUV We were looking at the Escape when Geno came out to help us I didn't know what I was looking for or even if we were going to buy a SUV . He convinced me to test drive it . I was really impressed with it . When we got back and Geno asked me if I liked it . I said how much I really wanted a blue one. He looked for one but there was none . He gave a great price but I still wanted . So Geno gave me blue pin stripes . That really made me happy!! Geno was great we bought it. Geno is a great salesman so good were looking to buy a Mustang convertible .
William O'Neill
25 de abr. de 2016
Geno was easy to work with and Travis was very knowledgeable about the Ford Explorer
Vicky Spruance
25 de abr. de 2016
My vehicle 2014 Fusion was serviced at Kings Ford. The problem was identified & corrected on the first visit! This is not the dealership where I purchased my car but it is closer to my house & I have been pleased with the service so far.
Yevette Brinegar
25 de abr. de 2016
I had purchased my 2012 Ford Focus from another dealer only 4 months ago. It came with a 4,000 mile/4 month warranty. Within 40 days, the check engine light came on and I had the car checked out from my personal mechanic before taking it into the dealer. The light had went back out on its own, so there wasn't much that could be done at that time ( so I was told). When the 4 months was up, the light came back on, with the same fault code. I took it back to the dealer, but they said my warranty was now expired, even though I only had a little over 2,000 miles on it from the day I purchased it, my 4 months ended 14 days before! I explained that this was a problem that had surfaced within 40 days of buying the car and I felt I shouldn't have to pay for the transmission/clutch to be fixed. They advised me to take the car to one of thier other dealers who sells Fords, but I would still have to pay for diagnosing the car, because they wouldn't accept my mechanics diagnosis. I wasn't comfortable taking my car to an Unknown dealer or paying huge cost to fix a car I have only put 2,000 miles on. Thankfully I decided to take my car to the Ford dealership at Kings Automall and ask for thier advice. I was told that there were open service updates for my car and Ford would fix my issue, free of charge, as long as the issue was due to the needed update! They got me an appointment quickly, serviced my car, and even explained that it may take 2,000 miles for the car to learn my driving habits and then all should be great, but if I had any more problems related to this issue, just to come back in and they would get my car fixed up! The next car I purchase will definitely be from Kings Ford, they truly know how to treat their customers, and are very respectful and honest. Something I didn't get from the dealer who sold me the car.
jb
24 de abr. de 2016
After this positive experience at Kings Ford I know where I will return to for an honest deal and experience. Bill Schehr treated us like we were family and he was great to work with! I have a closer Ford Dealership to us but due to negative experiences we traveled to Kings and it was worth our time!! Fair deals and people who take there time to hear what you the customer wants.
tsf
22 de abr. de 2016
Great getting us through the buying process of our lease.
Sgt128
22 de abr. de 2016
I traveled almost two hours and it was well worth it. Ken and Dave are great salesman and I couldn't have asked for a better sales team to deal with.
New Car Owner JK
22 de abr. de 2016
Randy Kleine made the buying experience very painless and efficient.
Sean
22 de abr. de 2016
I drove down to the dealership from Columbus for a specific car. My salesman (Mike Duffy) guided me through the process quickly and responded quickly to my calls / texts. When I got there, the car I was there to look at was ready to go, and I checked out their car while they appraised mine. We quickly agreed on a fair trade value - smooth negotiation. Mike was pretty laid back but attentive to my questions - the best kind of salesmen, in my opinion. Financing was also a breeze, thanks to Andy. Bought the car, and was very pleased with my experience. Would definitely recommend the dealership and working with the folks there.
Corbit O Harrison Sr
21 de abr. de 2016
I enjoyed a very pleasant buying experience largely due to a very knowledgeable sales staff.
cathdeha4
19 de abr. de 2016
I had the same vehicle for 19 years. I felt like I stepped out of 1995 into 2016...its still amazing! How vehicles have evolved...So glad I got to have this experience
Cody Smith
16 de abr. de 2016
Ken Patterson and his team at Kings for were exceptionally courteous and professional. John Charles our salesman made the buying and trading in of my existing truck a hassle free process. I drove about an hour and passed numerous ford dealerships on the word that it would be worth my while... It most definitely was.
Growing Family
16 de abr. de 2016
Nick Viox is a terrific salesman. He listened to our needs and was patient with us through the process. He was professional and personable. We were treated very well by all employees.
Dan
15 de abr. de 2016
I needed. Oil change and tire rotation it was very close to were I live and I had a coupon
K. Hughes
14 de abr. de 2016
Haven't bought a new car for 14 years and was dreading it. Jim Cobb was the sales person at Kings Ford and he was great to work with. He worked at understanding what I was looking for and wanted. They didn't have the car but was able to locate my perfect car at a northern Ohio dealer. He got it in within a day or so and negotiations were so easy. I felt like I got a perfect car for a perfect price. After I bought the car Jim took time to explain the features and set up things for me - it would have taken me awhile to figure everything else. I had a fantastic experience and would strongly recommend Kings Ford/Jim Cobb.
Annalee Scearce
14 de abr. de 2016
We had Randy Klein as our dealer and it was the most painless experience we have every had. He was absolutely amazing. It took us 2 hours all together. Loved it!
Dwight Bauer
14 de abr. de 2016
they were fast, helpful and easy to work with...I would definately buy from them again.
CynthiaS
14 de abr. de 2016
Jonathon was very helpful and did an excellent job of getting me a great deal on a Ford Escape!
Brian
12 de abr. de 2016
Have taken my truck in now twice with appointments scheduled for repairs and an oil change and twice now no oil change was done. This service department has begun to lose my faith in this dealership. I will not recommend this dealership for service to anyone and will be looking for another dealer for service.
PeterS
12 de abr. de 2016
I had a very pleasant experience with King's Ford which is especially down to their salesman Jim Cobb. I got a very good customer service. I felt that I was a valued customer as Jim worked with me for over a month to find the best solution that met my expectations regarding the purchase of the car of my dreams. Thank you!
Sandy Rivet
11 de abr. de 2016
My factory installed CD player on my Escape literally died. The dealer ordered a new one and it was installed in a timely manner within a week.
Bill2016F150
11 de abr. de 2016
I ordered a new 2016 Ford F150 Lariat in February . The Salesman Dave Murphy was great, he went through the ordering process with me and kept me informed about the trucks process. He notified me that the truck was to be built on March 28. The truck arrived on April 4, and Dave called to let me know that it would be ready to pick at 5:00 that evening. When I went to pick up the truck it was sitting in the customers parking area with other customer vehicles parked around it. I thought it would have been parked in the viewing area. As my wife and I looked at the truck we noticed how dirty the truck was, like they were in a hurry to wash it and get done. As we looked around the truck we noticed scuff marks on the drivers door. We proceeded to talk to Dave about the condition of the truck, and Dave came out and looked at the scuff marks and saw how dirty the truck was. Dave then proceeded to get the sales manger. The sales manger came out with a bottle and a rag in his hand. He walked right past me and said nothing and proceeded to try and rub the scuff marks out of the door. I asked him what he was doing and that covering up the scuff marks with the solution was not acceptable. I told him how dirty the truck was and this was unacceptable in this condition. The Sales Manger ( who never did introduce himself ) walked away. I told him that the truck was unacceptable like this and the Sales Mangers said, whatever. You would think that when you choose Kings Ford to buy a new truck and spend that much for it that the sales manger would at least have the courtesy to introduce himself. I was appalled at this type of service and behavior. My Salesman Dave Murphy apologized for the sales mangers behavior and Kings Ford. My sales man Dave told me he would get the truck cleaned up the next day and we could comeback and take a look at it. The next day the truck was spotless. Dave had stayed the night before and cleaned up the truck to make it presentable. Even the finance manger apologized for the sales manger. Needless to say I was not impressed with Kings Ford Sales Manger, but my salesman Dave Murphy was great.
Randall
8 de abr. de 2016
Ryan Davis did a very good job as salesman, as did the finance guy (Ken?) and GM Cory. Was treated fairly throughout the whole process. It is a competitive environment, I passed a lot of car dealerships on my way there, and I am happy with my choice. I can recommend these folks highly.
Cheri baby
7 de abr. de 2016
Anthony was my guy....I came to the facility for a 3 yr old car, I had found online, I left with a brand new car for close to the same price & am bringing it back down next week, to have my moon roof installed.. No extra charge....luv this guy & will recommend him to anyone who's shopping for a car. He was very polite, respectful & not pushy at all, overall, an outstanding salesman..thank you Anthony at Kings Ford.
Ralph Bertram
6 de abr. de 2016
Great experience with the A Plan. The whole process flowed very well.
2013 Ford Exployer
6 de abr. de 2016
Great Experience trading in my car and purchasing a 2013 Ford Explorer. I received a great price on my trade in and great price on the new-used car. The service was great as well. Thanks again Andy..
Jacqueline Mounce
5 de abr. de 2016
I never knew buying a new car could be such a good experience. It was raining when we arrived at the dealership. My salesman (Geno Boles) was standing outside with an umbrella in the rain. As soon as we stepped out of the car Mr. Boles was right there asking us if we needed assistance. I would definitely recommend Kings Ford!
Timmer
5 de abr. de 2016
Dan was wonderful! We had been looking for over a month for a car. We got the best deal at car express. Would easily go back there in the future.
SMOORE
4 de abr. de 2016
I had a great experience at Kings Ford.Mike Duffy and Ken Patterson were great! I traded in my 2014 Fusion early to get a 2016 Fusion and they made the experience quick and painless. Customer service is very important to me and Kings definitely exceeded my expectations. I would definitely recommend them for your car buying experience.
Pat
1 de abr. de 2016
Had a great experience with trading in car and purchasing another vehicle. Very happy with trade-in value.
Ben D
1 de abr. de 2016
I met with salesperson Ben earlier in the day and ended up coming back late in the day and met with Tony. Both were very considerate in informing us of all of our available options and to work with us to get to a monthly payment we could afford.Not once did we feel pressured to make any quick decisions and they were very patient in answering our many questions. We will definitely be coming back here for our future car purchases. Thank you, we love our new Ford Escape!
GolferT
31 de mar. de 2016
I went to the dealership having done a month of intensive research on the vehicle that I wanted to purchase. The sales staff was very professional and respectful, and I had a very positive experience. Jonathon, our sale representative, and Travis worked hard to earn our business, and we drove away in a beautiful new Ford Escape. From the time that we arrived on the lot to the time that we drove away we were made to feel that we were the only customers in the showroom (and we weren't). I am very happy with my Escape!
LT<
31 de mar. de 2016
Randy walked us through the process and patiently took the ride with us as we asked question after question and changed our minds again and again. We never felt like we were a burden. Our financier Andy Buchanon was knowledgeable, fast and efficient. They actually made parting with all that money almost a pleasure, well kinda.
Judy W.
30 de mar. de 2016
I had a very good experience due to my salesman, Kevin O. He was very helpful and knowledgeable with his cars. I appreciate the consideration and service that he provided me. On the day that I was shopping, I went to several dealerships in Kings Automall, but no one came out to help me. I ended up at Kings Ford, and was met by Kevin who guided me through the cars that were available there. I came back several times and drove the car that I chose, and I ended up buying it because of Kevin"s help and guidance. Thanks for making my experience a good one. I appreciate all of your help, too.
T.O.
29 de mar. de 2016
I dealt with John Heath who was as good a salesman as I have ever dealt with. All around great guy. The money/finance guy,Ken was also very easy to work with. The truck I bought (now a week plus) I am very happy with. A 5 star for sure. THANKS, John & Ken
Douglas Baker
29 de mar. de 2016
I saw a vehicle that I was very interested in online. I made one inquiry on the website and got contacted immediately. Upon driving the vehicle, I told them what I could afford and they did the rest. I was contacted once the details were arranged and told them that I had to get back to work quickly, so they had all of the paperwork ready to go. I walked in, signed the needed documents, and walked out within 20 minutes. Dan Cutter was my sales rep, and he was incredible. I will be visiting them again in the future.
Erica
29 de mar. de 2016
I did all of my research ahead of time and went to King's Ford to look at a used car. We test drove it, negotiated a price and signed the paperwork in less than three hours. Bob was very easy to work with and seemed down to Earth. He took care of plates and helped move all of my stuff from one vehicle to another. I did not purchase a Ford and he still did a good job helped me with the car.
Leah
29 de mar. de 2016
I recently purchased a new 2015 Edge from Kings Ford, and I am so happy! This is the second vehicle I've bought from this dealership, and the guys there always take great care of me. David Spencer was the salesman I worked with, and he was so helpful. Ask for him and you know you'll be with someone who honestly wants you to walk away with the car you want at a reasonable price. I hadn't yet decided between the Escape, Edge, and Explorer, and needed his expertise. He walked me through each of my options and was so patient with me as I looked at multiple cars and test drove the ones I was considering before finally deciding on the Edge. I took a week to make it back in to the dealership to finalize the transaction, and at no point did I ever feel pressured by him to buy, even though my mind was already made up. This is my favorite car I've ever had!! I am so glad I settled on the Edge- it's comfortable, looks classy, and safe for my family. The gentleman, Andy, who helped me with the financing and paperwork was very well organized and even made sure all of the information I needed to give my insurance company was readily available. And, because I am already a returning customer, I know the service department is reliable, which is another reason I love Ford. No questions- this is the best Ford dealership I've experienced, and if you're looking for a new vehicle you will find great service here. Thank-you for helping me get the perfect car!!
bsimpkins
28 de mar. de 2016
Went in to buy used car and walked out with new one. Was really pleased with the results. Was working with strict budget and did not think I could get a new one withmy budget.
TedCB
28 de mar. de 2016
Oil and filter change. This is my second visit. They are not the lowest price in town for an oil change, BUT, maybe they are because there is no attempt to up-sell something you don't really need, there are no attempts to sell filters you really don't need (one competitor tried to sell me a cabin air filter. My car doesn't have a cabin air filter). Overall I'm satisfied, I'll go back.
Cargo
26 de mar. de 2016
Great place to buy a truck large selection of well equipped vehicles
LaShondra
26 de mar. de 2016
I bought a 2014 Ford Escape and met with the sales rep John, he was very helpful and made the buying process move quickly.
Tim G.
25 de mar. de 2016
This was our first purchase from Kings Auto --- found Dan to be professional and he provided us with a great experience. Hope to enjoy our car for years to come...
Leininger
24 de mar. de 2016
Paul took a lot of time to ensure that we received the car that would best fit our needs! Given that our car was totaled and we were searching for a used car, we left leasing a brand new 2016 Ford Focus. It ended up working a lot better in our favor and we are very happy. Great experience.
Robert Hibbard
21 de mar. de 2016
We purchased a 2015 Ford Edge. The salesman was very nice to deal with. We had outstanding service and very informative people showing us about the car. Would definitely recommend others to visit here!
J. McIntosh
20 de mar. de 2016
For my first experience in buying a car myself, this was the best. Everyone was very friendly. I appreciated the salesmen and the finance guy taking the time to explain and understand my nervousness. Even the good laughs made it helpful.
Debbie West
20 de mar. de 2016
I came in looking for a use car . Kevin Osborne was my salesman he was very helpful with helping me stay within my price range. I would recommend him he was very nice . He made buying a car very easy and stress free . He is a great salesman . I really like Kings Ford also .
K Walton
19 de mar. de 2016
I went in thinking it would be an all day experience and I was in and out in no time. Everyone was nice and helpful and efficient. Thanks Tony!
Allan Tudor
18 de mar. de 2016
Had a good experience worked with us in a timely fashion.
LaceyY
18 de mar. de 2016
I went in with a budget and expecting to buy a used care. This ford dealer far exceeded my wildest expectation. Everyone was very friendly and they used wanted to help me find the right option for me. I would recommend them to anyone!!
Wolfe
16 de mar. de 2016
Randy did a great job with the sale of the car, no pressure and very helpful in working the deal. This is my second car that I have purchased for King's and Randy, they have always treated me with respect and have done everything I could ask for to earn my repeat business. If you are looking for an fair price and an honest salesman, I would recommend Randy and the dealership.
JGS
16 de mar. de 2016
Thanks Randy for excellent customer service including all the important info shared and your effort to make it a real nice experience! Kings Ford facilities are very nice and clean and great coffee!
Hershel
15 de mar. de 2016
Jim Cobb was very attentive and if we had any questions he was more then happy to help us...buying a car is usually something I hate....but this time it was not bad at all ...Great customer service
BC
11 de mar. de 2016
Bought a new Escape from Bill at Kings Automall Ford . It was the best car buying experience I ever had .
Shayes
9 de mar. de 2016
Randy Kleine was friendly and helpful through our negotiation and purchase of the vehicle.
Tom
8 de mar. de 2016
Good buying experience. Paul was very helpful in getting all my questions answered and finding me the vehicle I wanted.
Tyler L.
5 de mar. de 2016
I came in this past week to look at cars not really knowing what to expect as I had never been there before. I had dealt with salesmen at other dealerships all day that were rude and very disrespectful and was honestly not looking forward to speaking to anyone at all when I had gotten there. But I didn't get that here. Kevin Osborne is by far the best car salesman I've ever come across. He wasn't rude, he didn't try to belittle me, talk down to me or treat me like a child. I'm so happy he approached me while I was there looking. Not only would I recommend buying a vehicle from this dealership, I would recommend buying one from Kevin. He made my car buying experience there so easy and stress free.
Bryan
4 de mar. de 2016
Great work between Stephanie, Travis and Kevin. Saw what I wanted online. Stephanie helped me with somoe additional info and got an appointment with Travis. Travis was swamped that night so he asked Kevin to help me with the test drive and the purchase. Kevin let me take my time with the test drive and giving the truck an overall lookover. Purchase was simple and painless - unlike working with other dealerships! Overall a great experience and all the staff was very friendly.
El Greco
3 de mar. de 2016
David was very helpful did not pressure me and I felt he was honest with me. Helped me by showing me some of the cars features as I was leaving. Still waiting for the dealer installed cargo cover which he said he would call me I feel he will. I would recommend him to all my friends..
Love My Fusion Energi
2 de mar. de 2016
I have a 2013 Fusion Energi Titanium. I absolutely love the car and my wife liked it so much she decided she wanted to look at an Explorer after driving 2 different Toyota Sequoias for 10 years and owning a total of 7 Toyotas over the last 25 years . She is very happy with her Explorer. I'm currently averaging 90 MPGs on my Fusion. I say all of this to show I am not just an unhappy human that isn't happy about anything.I was charging my car like I had done for the past 2 years and got a notification that the car wasn't charging. I went out to check to see why it wasn't charging and found that the power cord had exploded and had blown out of the electrical outlet. I called Ford immediately and was advised to take it to a dealership. I took the car and the power cord to King's Ford in Cincinnati. They look at the cord and said to leave it with them and they would call Ford to find out how to handle this situation. I received a call back 4 days after dropping off the charging cord and was told that Ford was going to replace the cord and they would call me when it came in. I finally received a call from the dealership letting me know that the charging cord had arrived and that I could pick it up. I went to the dealership to pickup the cord the gentleman at the service desk handed me the new charger. I was told that he was surprised that Ford had replaced since I had abused the charger. I asked him what he meant by that and he grabbed the charger that blew up and said see right here, you were being to rough and misusing the charging cord that is why it blew up. What he was showing me was the damage that was done when the cord exploded. The charger looked bran new just like my current chargers looks after having it over a year now.The second time I took my car to King's Ford, it was because the car went dead and would not start or do anything. I dropped it off and they said they would check it out and let me know. They also said they would do all of the recalls on the car as well. I also told them that the A/C had a musty smell when it is turned on. They said they would fix that also. I received a call back 3 days later letting me know that my car was ready. When I picked it up they said they didn't know why the car did what it did and if it does it again to let them know. They said all the recalls had been done. I asked them about the smell in the A/C and was told that they poured some stuff into it and that would take care of it. It still smells. I did some research and found out that the was a service bulletin which is TSB-14-0099 and that should have been done, not just pouring something into the A/C. I was told that now I am out of warranty and that I would have to pay to have that done even though I had taken my car in before 36,000 miles. A little time after that I was talking to Ford Service and was told I had some recalls that were still outstanding. I told the lady I was speaking with that I had those done already and told me that it was showing it wasn't done. So now I'm wondering if they were really done or not and that's not a good feeling to have.I would not recommend King's Ford. I was very disappointed.
First Responder/CDC/Chemist/Biologist
2 de mar. de 2016
Initially arrived on Sunday around 1230. Lobby and sales entrance not well marked. I stood in the lobby while a man was offered assistance before me even though I arrived first. After a while Tony Clark offered assistance. After some discussion I informed him of my interest in a new truck and that I had two cars for trade-in . While Tony was friendly and helpful, my rating of Kings Ford would be a 1 if not for him. I was even honest enough to let Tony know that no one had collected my down payment check. and mgt reaction was less than expected. Initial impression of my F150 is positive but with not much history.
Dan B
1 de mar. de 2016
had a great experiment with salesman Bill Schehr was great and manager Travis Martin was also great
Carlos
1 de mar. de 2016
Bobby (Sales Representative) and Travis (Sales Manager) made our new Focus ST purchasing experience a stress free and very pleasant one. They were extremely friendly, addressed all of our questions, and never put pressure on the whole process. To top it off, they made me a very reasonable deal on both the purchase price of the car, as well as on my trade-in. At the end of the day, I walked away with a very attractive deal on my new car and a reasonable amount for my trade-in. Finally, very quick and painless sales and financing process completion with Andy Buchanan. Kudos to Bobby, Travis and Andy, and keep it up!
Jamie & Katie Robinson
1 de mar. de 2016
Bill in sales was amazing. He explained everything to us and answered all of our questions. We bought a Fiesta from him. We had been to the Ford dealer in Milford and the sales person there treated us bad. It's like he was judging us by the way we were dressed or something. Bill was very nice to us and walked us through every step and even came out and said thank you as we were getting in our new car to leave. Great guy.
Joe
29 de feb. de 2016
Great experience they made everything very easy. Very happy with purchase
Annie Campbell
29 de feb. de 2016
We purchased to used vehicles from Dan Cutter. I can not say enough about the way our family was treated. This buying experience has been the best I have seen in my many years of purchasing cars. I would highly recommend this facility to anyone.
Isaac
27 de feb. de 2016
Telles was our sales representative. He worked hard with us and make the purchase a wonderful experience. He showed keen interest in our preferences and likes. Really appreciate your service and will sure recommend to our friends and relatives,
Chris Kroeger
26 de feb. de 2016
Had a great experience in buying a 2016 Fusion, got me the best deal and salesman was knowledgeable and courtiest. Will definitely buy another from there and send people to them
Scott Brueckner
25 de feb. de 2016
We were supposed to have 2 free oil changes with our lease, but you only had 1 on record... not that it's a huge deal because it's simply an oil change, it's the principle
Bill taylor
25 de feb. de 2016
We had a very good buying experience on the jeep we were looking for. The only negative is that we found out from kings jerp that our car was made in canada and that our warranty is not valid in usa. Bill schrer was very professional and friendly.
www.LarryWhited.com
25 de feb. de 2016
This is the best dealership I have experienced in my 5 decades of car buying. And they keep getting better every time I buy here. I just bought my 4th car From Kings Ford. And I love my sales rep Marshall Bohannon.
Karen
24 de feb. de 2016
We recently purchased a 2016 Ford Edge from Dave Schaub at Kings Ford. Dave was extremely helpful in finding a car that we were looking for and at a price we felt was fair and in our range. Finance Manager, Andy Buchanan, made financing as easy as financing can be, and went the extra mile in getting a rate that was acceptable to us. Our experience of purchasing a car at King's Ford was excellent! Thanks Dave and Andy!
sak339
24 de feb. de 2016
The service department staff is very friendly and helpful in explaining what needed to be repaired. Repairs were done promptly. Obtaining a rental vehicle was very easy.
Charles
24 de feb. de 2016
Tony Clark was most helpful in our purchase of a new Ford Escape. We appreciated the time he took to work with us.
Andreamarie
23 de feb. de 2016
I bought what I thought was a nice van. They had it rigged because the radiator and hose was cracked and it broke down exactly one week after I bought it.
happy customer
22 de feb. de 2016
we are very happy with the sales service support that was provided and would recommend Kings Ford
Bill and Barb
22 de feb. de 2016
Paul Flood was very organized and familiar with the product he was selling. He made the whole process very quick and easy for us. Wish all salespeople could do away with the high pressure sales tactics and let the buyer make his own decision like Paul did. We will return when we need another car. GREAT JOB Paul Flood!!!!!!!!
Bonnie Graf
22 de feb. de 2016
Everyone was helpful and got the job done. I will definitely be back.
Jared Tolbert
22 de feb. de 2016
I loved my service , the best part though was the shuttle service to my home and then back to Kings for to get my car. Ron is an amazing associate and really helped me enjoy my ride.
Jason_2016_Platinum
21 de feb. de 2016
This was my first purchase from Kings Ford (2016 F150 Platinum) and I thought the buying process was extremely quick and painless. My problems with the dealer started with the delivery of my $60,000+ truck and the lack of concern shown by the dealer when it came to ensuring the truck was 100% ready to go. I understand that it was late on a Monday night when I finally took delivery so when I drove home without the door lock code (missing from the paperwork), a partially prepped vehicle (stickers, tags,and plastic wrap not removed), and tires that weren't properly inflated I already knew I would be returning to the dealership the following weekend. A call to my salesman during the week led to a "we owe" being generated so I could pull into service and get things remedied. Sadly, the service tech didn't seem to care about the "we owe" or our initial discussion when I arrived because after getting the door lock code, they handed me my keys without even attempting to take care of the other issues. Speaking with a manager led to a bit more work being done but not to the level it should have been. I did get a free car wash coupon though... and I got to run through an automatic car wash as compensation for my two-hour round trip. That $14 coupon and the soap residue stains from the car wash really made up for everything... or not. I guess I should be happy though, all I have to do is make another long trip to the dealer for them to detail my truck (like it should have been on the first night). The free tank of gas also being offered will mean I'm up roughly $9 dollars overall. Unless you count the 10 hours of my life that have been wasted trying to get a car dealership to do properly do one of their core functions. This is not how you earn repeat business or good word of mouth advertising.
JJPALM
21 de feb. de 2016
John made buying my new 2015 F150 quick and painless.
Clarkie61
19 de feb. de 2016
We have purchased 4 new cars from KIngs Ford.They were so nice and helped us so much! Anthony helped to get us the cars we wanted at the right price. Andy helped with the financing and getting us through the financing with a great interest rate
Karen E
19 de feb. de 2016
We went in for an oil change and came out with a new car. Dave Schaub really made the deal work!
Annie Campbell
19 de feb. de 2016
I purchased 2 used vehicles from this location Dan Cutler was great to deal with he beyond met my expectations and was very pleasant to deal with. I will be recommending this establishment to friends and family.
akdukes
17 de feb. de 2016
My first car buying experience was wonderful, and Bob Creed and Bob Creed III played a big part of that! I knew that I would love the car even before I actually saw it, but the two of them made it even better. My family has purchased many cars from them for many years, and I finally had my opportunity to purchase mine.
Mouncen1
16 de feb. de 2016
Great dealership. Was a fast an easy experience to get the truck I wanted for a good price. Also very helpful in regards to my trade in
arc2084
15 de feb. de 2016
Never been in and out of a dealership in as little time with exactly what I wanted. Dave made everything easy. I have been highly recommending King's Ford and Dave Schaub to all my friends.
Chris Harper
15 de feb. de 2016
I use them for all my oil changes. Both my f150 and my mustang. Way better deal than the quick change places.
Paul Wells
15 de feb. de 2016
Very nice,very easy,very smooth. Only, I didn't think to ask for full synthetic. When I returned, I expected to pay more. I was surprised to only be charged $35. I requested no tire rotation,but I forgot to ask what type of oil.
Guy & Mandy
14 de feb. de 2016
I was involved in a accident and was in need of a truck fast.... I looked on line at tons of trucks in my area. The farthest away ending up being the one! I talked to them on the phone and told them what I was after and it was done! In and out in nothing flat! I hate shopping with a pashion! It was easy... Paperwork was fast.... All was good.... I have received calls from Dan there to make sure everything was fine. They have changed the way other dealerships do business... Please give them a chance!!!
Calif girl
14 de feb. de 2016
There is a lot to think about and absorb. I never felt any pressure. They gave me the time I needed to process it. I wanted to be at peace when I left the lot. I was. Jon Charles was always very helpful, professional, honest and patient. Jesse was also very helpful, professional and patient with teaching me about all the technology in the car. Travis was helpful and seems like a nice person but things got a bit tense in regards to the numbers on the sales contract. Both the loan person at the bank and me found errors which didn't make sense. Travis had some trouble when I tried to explain that to him. Things did work out and I was comfortable with the end result.
Ernest
13 de feb. de 2016
It was pleasant experience. Friendly and helpful. Would recommend. Thank you Kings Ford.
Mb
12 de feb. de 2016
5 Stars for Ryan Davis. Great person to deal with when shopping for a vehicle. No hassle or pressure. Very knowledgeable on the vehicles they were showing. Overall a great experience for buying a vehicle.
redhead1
11 de feb. de 2016
Came into the Dealership to look at a used truck that I saw on line. Dave Murphy showed us the truck and let us drive it, it was exactly what I was looking for. David negotiated the price for us. Very pleasant to work with, said he would work out our concerns about the nicks in the paint and no owners manual. A very pleasant experience, a real nice guy to work with.Thanks, Billie Pierson
IPC4F-150
10 de feb. de 2016
Was a bit surprised to find that while my initial appointment was with Travis, when I walked in and Travis walked by several times without acknowledging me, I found myself working with Gino. To be fair, I showed up 25 min. late, but I reached out to Travis before our scheduled time and informed him I had a stop to make. No mention was made then of any other appointment. Geno was helpful and seemed anxious to make a sale. Marshall Bohannon was great as well. He had had prior sales with my family, as I later found out, and he worked behind the scenes to ensure that I was getting a very good deal.
Drayton#1
9 de feb. de 2016
I went to the dealership to purchase a Hummer I saw online . Met up with Nick the salesman who did a great job had fun negotiating the price down and walked out with every thing signed and they had it ready for me 3 days later,.. And so far very pleased,..Drayton shaffer
RC
8 de feb. de 2016
Found a low mileage used truck at a good price. Pleasant salesman who brokered a deal. Almost derailed at the end due to misunderstanding but in the end, they did the right thing.
Ram Man
7 de feb. de 2016
Spur of the moment trip to look at a used car turned into a purchase. I worked with Dan Cutter which was a very pleasant and laid back process. I never felt pressured and this was easiest car purchase I have ever had. Dan was very helpful even after the sale and I will be returning when looking for my next vehicle. All of the staff I encountered were very nice and helpful.
grizzly50
6 de feb. de 2016
kings ford is absolutely awesome. john, our salesman very helpful and very good to work with. everything went smooth and very quick and we were well taken care of.
Rrose
6 de feb. de 2016
The dealership is very straight forward with their pricing, but they will do what they can to work with you. Very efficient and friendly. I never felt pressured to buy or to rush. I would definitely recommend them.
Robpenjr
4 de feb. de 2016
My new F150 is amazing! I'm a younger buyer and I just wanna say Bill Schehr gave a little push in the right direction, let me explain. I'm indecisive and often need reassurance when buying anything. Bill gave me the right reassurance needed. He was honest, to the point and not a high pressure salesman. I was unsure of the color, now I love the color of my truck. I don't feel I was just sold a truck. My feelings are, I'm driving a truck I really enjoy everyday.
bsr1966
2 de feb. de 2016
This was the best experience I have ever had when buying a car. I called Bo told him what I was looking for on Saturday, met him at noon on Monday and drove away with my new car! It can't get any better than that!! Bo is such a great friend and a great salesperson.Thanks Bo!!
Aaron&Tricia
2 de feb. de 2016
We left Kings Ford very happy with our new F150. Geno (salesman), Travis (sales manager) and Andy (Finance) were all great! Travis went above and beyond for us. This was our very first purchase of a brand new vehicle and they made it stress free and easy! The General Manager even made it a point to meet us. We are so happy we stopped in!
jeff1234
2 de feb. de 2016
The no haggle deals you get, and you are not there for 4-5 hours trying to make a deal.Very friendly and expert people.
Hank Scorpio
2 de feb. de 2016
This is the first time that i felt that i was treated with intelligence walking into a dealership. Bill Schehr was hands off let me look around at my own pace, I never felt rushed or that he had other places to be. He was nice and answered all of my questions. I never felt that if i didn't find anything that day, it would be a big hassle but I found a great car and the buying process was really nice and laid back they explained everything and i got a good deal. Great experience.
Patel
1 de feb. de 2016
On our second explorer sport, picked up from Kings Ford from salesman Shane McGrady. No pressure smooth transaction from beginning to end. Inventory choices are great as well!! Definitely an A+ dealership.
Award24
1 de feb. de 2016
I have never had such a disappointing experience at a car dealership. No issues with my salesman. But, a big issue with the Rick Clark and his unwillingness to make things right and repair a bad radiator discovered after I got home while troubleshooting a power steering issue. I have not been able to drive tje vehicle yet because I can't afford 1200 to install a radiator. I will make sure everyone I know...knows how this place will treat you if there is a problem.
Lynda
1 de feb. de 2016
Great experience, friendly, helpful, patient service. It was definitely worth the drive to near Cincinnati. I am a big fan of Fords, and of Kings.
Brad
1 de feb. de 2016
Bob Creed III helped my wife and I purchase our 2016 Ford Escape titanium. He was very patient with us as it took us 2 days to decide on the vehicle we wanted. He also worked with us on the price. We will be returning to purchase other vehicles in the future.
Plumnuts
30 de ene. de 2016
I walked in and knew what I wanted. Anthony Alexander was my salesman , very friendly and professional. Walked out owning my new car in 2 hours . Been to other dealers and had such bad service I almost gave up. Thanks Anthony for your kindness and help.
Carman99
29 de ene. de 2016
Quickest I've had at a dealer, friendly salesman. Wasn't pushed into anything. Was able to view and purchase my vehicle with no hassle.
Jeff from columbus
26 de ene. de 2016
Dan was very friendly, transation was smooth and complete took the time to go over questionsI had on the car the listings on the car where true and fair
Tim
26 de ene. de 2016
Bob Creed and Travis Martin made the purchase a pleasant and smooth experience, hats off to both of them! Both were very knowledgeable, helpful and friendly. Bob Creed was very detailed during the review / acceptance of the new vehicle.
djb7073
20 de ene. de 2016
I had a great experience with Dave Schaub. I told him what I wanted and he had everything ready for me when I arrived. I was in and out very quickly.
Nkysoccermom
18 de ene. de 2016
Bill was very helpful during the buying process. We feel like we got a great deal on a nice new used vehicle for our family.
Stay Away
18 de ene. de 2016
Sales person was a nice guy. Rest of dealership stay far away from. They brag about lowest price far from the truth. I'm sorry I spent my money at kings ford.
Cargirlfocus2013
15 de ene. de 2016
I had a good experience at kings ford. My salesman was very knowledgeable an helpful. It was the first time I had a salesman show me everything I needed to know about the car. He was very nice an informative. I like my car.
1111
11 de ene. de 2016
It was time to purchase a new truck for my business so I went to see Paul Flood. Paul is a friend of mine and I did not consider anyone else for my purchase. Paul was a pleasure to work with.
Nhiller88
9 de ene. de 2016
I initially came in for a used car I saw online and wasn't sure if I could even get approved for a loan, not only did they approve me, but got me approved for a new car with an affordable payment I left much happier than I anticipated.
anocerino
9 de ene. de 2016
trying to lease new truck, in process of getting a mortgage and don't want to have anything on my credit . will be coming in as soon as we are ok with mortgage.
rfigart
9 de ene. de 2016
Paul Plunket is who I deal with when I need something. He can make things happen. He helped me last year with a 2015 Ford Escape and this year with a 2015 Ford transit Van. Service is always completed on time and there is always a follow up from the service manager which is nice if you have a concern. The personnel at Kings Ford are all helpful and they do their jobs with a smile. I enjoy the attention I get when I bring my vehicle in for service. Kings Ford is where I shop for a vehicle and thank you Paul for always being there to help me.
norcamp
9 de ene. de 2016
Would recommend this dealership to everyone, prompt wonderful service, everything explained, amazing salesman and crew, fast financial approval, all around A+ service. Every person I worked with was efficient and knowledgable and friendly
holm0435
8 de ene. de 2016
Car Sales Express was great! They had the vehicle I wanted at a competitive price...and the salesman was great to work with. Couldn't be happier.
truck buyer
8 de ene. de 2016
Not the cheapest place to buy a used truck but they are reasonable and have a good selection. Some of their trucks are not in the best condition so make sure you look them over and under before buying, but that goes for any used vehicle from anywhere. They gave me an acceptable amount for my trade-in.
Clay
8 de ene. de 2016
We went on New Years Day, so there weren't a lot of employees there that day. Because of this, we waited a really long time for the processing of everything. If we had gone on a normal work day, I'm sure the wait would not have been so long. Our salesman, Morrie, was very nice and helpful, and did all he could to help us get the payment we were comfortable with.
Happy Buyer
8 de ene. de 2016
I have bought/leased several cars through Kings Ford and found all the people I have dealt with professional, personal, and very competent. This includes the service department, office and sales department. In particular, Ben Mumfrey, New Car Sales, is a true pleasure to work with. Highly recommend the dealership. Just love my new Explorer.
jyoung
8 de ene. de 2016
The buying process was seemingly quick and easy after agreeing on a price. There is a scratch in the drivers door of the vehicle and Kings has agreed to fix the issue with no extra effort from me.
Platesbywill
5 de ene. de 2016
When buying a car, especially one that is used, you always exercise a bit of caution. Making sure that it is a reputable brand and dealership were at the top of my list. When it was time for my wife to turn in her Jeep; I insisted on her buying a Ford. We shopped Cincinnati dealerships looking for a used Explorer and found one that we really liked at Kings Ford. During our test drive the low air pressure light came on, but we were assured that it was just a quick fix of putting more air in the tire and it would be looked at upon arrival at the dealership. Price negotiated and the papers signed, we were anxious to get home. Upon setting up the SYNC system the low air indicator light came on again. Turns out out there was a hole in the tire. Shane took it to Tire Discounters and had it repaired as your shop was closed for the evening. It rained the rest of the day on Satuday, Sunday, and Monday. On Tuesday when the sun finally broke we came to the realization that the windshield wipers did not turn off. We called Shane and he asked that we make an appointment with a local dealership (we live in Columbus) and that it would be taken care of. Saturday was the earliest we could get the car in with the Holiday and both my wife and I working. We headed out only to find that the car did not start and the battery was dead. We have now owned the car for 1 week and I am already jumping it. We took the car to Ricart Ford and had the switch and battery replaced. I question my confidence in Ford and this vehicle. I have owned multiple Ford trucks and currently drive an F150 without any issues. We bought a Ford for the reliability. We bought "certified used" because we thought that it came with the assurance that the car had been looked over. This "certified" car was going to leave the lot with 3 items that were faulty on the Vehicle Inspection Checklist (Tires, Faulty Wipers and a Dead Battery). It ended up leaving with only two because of Shane running it to Tire Discounters. To me these are obvious items that even the novice mechanic could have pointed out. How does this happen?To say that I am upset is an understatement. I was assured by the Sales Manager that this is an "isolated case and hundreds of cars were sold last year without incident". Unfortunately those hundreds cars are not mine and the one that has issues is parked in my drive way. If something as obvious as the windshield wipers not turning off, a failing battery and hole in the tire did not catch the eye of the mechanic; what else is going to go wrong with this vehicle over the coming years? Sure it has a warranty for a short period of time, but my concern is after this.Thanks,Will McLain614.208.1555
Jarryd Lentz
5 de ene. de 2016
Very simple and easy process getting yourself into the vehicle of your choice. Travis Martin and Paul Flood are straight-shooters, which is a relief from my past car purchasing experiences. I will be buying here exclusively from here on out and would strongly recommend you find out why for yourself!
NewFordOwner
4 de ene. de 2016
I had a great overall experience. The customer service was awesome- very friendly and helpful. They were very upfront and honest. I felt important as a customer and appreciate the relationship built with the salesman. I would recommend Kings Ford.
Dlaceyatwoh.rr.com
4 de ene. de 2016
Very impressed with dealerships customer service and their drive to work to find the best deal possible. Truly felt as though my business's was valued and that we were important customers to them.
Rchlncrp
4 de ene. de 2016
I enjoyed the friendly service as well as the manner in which questions were answered. I was well taken care of and felt like I mattered and wasn't just another sale for them.
Emilytepe94
3 de ene. de 2016
I had a great experience at Kings Ford! This was my first time buying a car and the staff was very helpful and not pushy at all. I would definitely recommend this dealership!
Deer P
31 de dic. de 2015
Jim Cobb was my sales person , very knowledgable of the ford truck line to the point personality , help baby sit while signing all the docs
dw9191
31 de dic. de 2015
After buying two cares and getting all of my oil changes/service at Kings Ford, and following their additional service recommendations, I had a bad experience. I was told I needed new tires on my Escape, and needed them before the first snow. This is the second tire replacement recommendation they had made. I got a price from them and then went to Costco to compare. Costco was $200 cheaper for the same tires. As the installation was being done at Costco, I was called back to the Tire center. They asked why I wanted new tires, because they said I had 2 to 3 more YEARS on my current tires. I had already paid for the tires, and the had one tire off of the car. They put the original tire back on, and refunded all my money. With my next oil change, I went to Bob Sumerel, and ask them to check my tires carefully. They also said I was a long way from needing tires. When two different tire dealers have the opportunity to sell me tires and refuse to do it, it convinced me to not go back to Kings Ford for any future purchase or service. Always get a second opinion if you have service done at Kings Ford.
Jeepsz
29 de dic. de 2015
Found the price of the vehicle we wanted to be better than most in a larger area and had to check it out. Salesman was courteous and friendly, never pushy. Very respectful of our time constraints. Will recommend to family.
conniesnyder
28 de dic. de 2015
People there are very nice make u feel very welcome I would tell everybody I know they are very good dealership I will tell my family and friends Kings Automall Ford dealership are the best
SjD
28 de dic. de 2015
Quick process, professional sell. Ryan Davis provided information & options for us in a timely matter. If you need a truck I highly suggest this establishment.
sholley
27 de dic. de 2015
Super friendly dealership. Bill Schehr is the best. Worked us a great deal. Would definitely recommend this salesperson and dealership to everyone I know. HAPPY Happy
rmb2
25 de dic. de 2015
Came in to test drive a 2016 Explorer and ended up leaving with it. Johnathon very personable and able to answer all the questions I had about the vehicle, as well as called out some additional features and points that I was not aware of. The whole experience was one of the quickest I have ever been involved with when buying/leasing a vehicle so I was very happy about that. Overall, I would highly recommend Kings Ford and Johnathon Charles to those who have any interest in purchasing a vehicle (any make) so that he or she can get quality information in a no pressure setting before making a decision.
Crod
23 de dic. de 2015
Shane was great I was treated with respect. Another dealership didn't give me the time of day. I have already had good dealing with the service dept
fordy_nine
23 de dic. de 2015
Bill Schehr is my kind of salesman: as he says , he is a low pressure kind of guy, but he certainly does cover all the bases, making the sale a pleasant experience for this customer!
Rick Sackenheim
23 de dic. de 2015
I had a good experience getting a new explorer suv. Just wish it wasn't such a hard time getting acar here to buy. I really appreciated my salesman Paul Flood. He was very helpful with the purchaseand explained everything about the car.
Jaybyrd
23 de dic. de 2015
Nice cars salesman easy to work with. Dealership friendly enough, loads of nice cars and a nice test drive area off the main road. Bought car right away. Be careful of the business manager, look at every expense because they include items you didn't ask for and/or just not explain every charge. Deceitful!
badbaja
23 de dic. de 2015
The deal with Kings Ford worked well for us. No big issues so far, and we are happy at this point. Thanks for the help.
mdschnee
22 de dic. de 2015
Great service and overall car buying experience . I was able to get my new Ford Fusion at a very fair price. Mike Duffy was fantastic to work with throughout the entire process.
Indy1216
22 de dic. de 2015
This was by far the best experience I have ever had purchasing a new car!After seeing the car and inquiring online, I was contacted by a representative asking if I was still interested in the car I emailed them about. When I replied yes, he said he was going to verify that the car was still available and would call me back in 10 minutes. He called back in 5 minutes. He set up an appointment for me to meet Travis Martin, their Sales Manager. Travis met me at the door and introduced me to Jim Cobb, a Sales Specialist. Jim was very knowlegdeable about the Escape and took as much time as needed to answer my questions. The test drive Jim recommended encompassed flat roads, hills, highway, curvy roads- all without me asking. When it came to trade in value, I felt the offer was good. Travis took the time to explain how they derived at that trade-in amount. I agreed with the terms and purchased the car. Once purchased, Jim continued with above and beyond customer service. He took the initiative to schedule the undercoat treatment and arranged a rental for me so I would not be inconvenienced since I traded in my car. He also scheduled my first oil change. All I need to do pull in for the service when ready. From my initial contact online the process went very smoothly. Would recommend Kings Ford to my friends and family. Keep up the great work!
camby
21 de dic. de 2015
Good experience on trade in and purchase of new vehicle.Struggling with sync, difficult get up and runningstruggling with sirius connection ... not reviewed at purchase
Kelsie123
19 de dic. de 2015
David help me find just what I was looking for and look my price range into consideration! Got me the deal I was looking for! David was a super nice guy! I love my car it was just what I wanted!!
Asackenheim
19 de dic. de 2015
It was a great experience. My husband is likely going to buy another Ford based in the excellent service we received. The worst part of this experience is the mandate to provide a twenty-five word minimum to rate my experience.
DJ
19 de dic. de 2015
They made the deal happen to please the customer. Very informative as well. I am very picky and they were really encouraging. Thanks to Dan Cutter for calling to let me know when a truck came in for my price range.
DavidRobertson
18 de dic. de 2015
I got a call back from my online enquiry within minutes, and the top notch experience began there. Very professional, a good listener, and genuinely seemed to shape the conversation around what I was looking for.We setup an appointment for the next day, when I walked in I did not have to wait at all, I met Travis, Mike & Ken. I immediately felt at home, comfortable with every part of the experience, and could not speak highly enough of everyone at the dealership.They found my perfect vehicle and secured it that day, gave me a great value for my trade, and I never once felt pressured to make any kind of decision. The guys at Kings Ford truly are THE people to see if you are looking for a car. I was also introduced to the guys from Service, who seem to have the exact same focus on customer service & the experience.
Oaklee15
18 de dic. de 2015
I had nothing but a positive and friendly experience with Kings Ford. The staff greeted me when I came in the door and everyone there was willing to help make my car shopping experience the bedt it could be.
janetackerman
18 de dic. de 2015
We recently purchased a new 2016 Ford F250. Love the truck and loved the whole experience at Kings Ford. Our salesperson (Bill Scherer) was absolutely the best - no sales pressure and answered all our questions. If he didn't have the answers, he got them quickly for us. The whole team from Kings Ford was tops. We purchased the vehicle in 45 minutes, in and out the door. We had previously purchased a vehicle from a large Eastgate dealership and it took 6 hours, imagine our delight in the 45 minute turnaround. Definitely recommend Bill and Kings Ford
janetackerman
18 de dic. de 2015
We recently purchased a new 2016 Ford F250. Love the truck and loved the whole experience at Kings Ford. Our salesperson (Bill Scherer) was absolutely the best - no sales pressure and answered all our questions. If he didn't have the answers, he got them quickly for us. The whole team from Kings Ford was tops. We purchased the vehicle in 45 minutes, in and out the door. We had previously purchased a vehicle from a large Eastgate dealership and it took 6 hours, imagine our delight in the 45 minute turnaround. Definitely recommend Bill and Kings Ford
KFermoyle
17 de dic. de 2015
The staff at Kings Ford was extremely welcoming and friendly from the moment I pulled onto the lot. The sales staff was so patient and worked very hard for me to give me exactly what I was looking for. Trying to find a new vehicle felt pretty intimidating for me but Paul and Travis did a great job putting me at ease and making the transition smooth. I'm very happy with my new Focus and I would highly recommend Kings Ford.
Vregg
16 de dic. de 2015
Good salesman. He knew his product very experienced.he went out of his way to find the truck l wanted. He got it for me in Columbus, Ohio. Paul had it delivered on time with a linex bed.he took care of me. I felt like his only customer. Buying the new truck was fun. I would buy another truck from him.
Gabpro
16 de dic. de 2015
This experience was the best it could be thanks to our salesman, tellis, who helped get us thru every part. He had a big task to find just the right car at the right price, and he came thru with flying colors. It was refreshing to have such an honest approach to the whole car buying experience. Without his hands on approach this deal probably wouldn't have happened. And the business office was very patient to help with needed information for sound financial decisions. Overall a great experience, tellis, you are THE MAN!
SClark
15 de dic. de 2015
Had a terrible experience at another local Ford dealership and ended up walking out without a deal. Sales staff was unprofessional and ultimately increased the price over what had been agreed to.The experience at Kings Ford was great, the staff professional and the price fair. Would highly recommend Kings Ford.
Carlj
15 de dic. de 2015
Set up a VIP appointment with Matt at 2:00. We got there a little early saw our name on the screen, sat down and waited, two times another another salesman offered to page Matt who never showed. After 2:15 we started walking around to find Matt. Finally a sales mgr asked if we needed help and said Bill Schehr would show us the van and he would do the numbers. Bill was courteous and very kind. We went out to the van that was very dirty. Why wouldn't this have been cleaned up knowing someone was coming to look at it? The VIP experience has no value but bottom line, we like Bill and the van suited out needs, we drove it home. Would definitely recommend Bill.
Scarroll0716
15 de dic. de 2015
Nick and team did a great job of helping us purchase this vehicle. No haggling and he was very easy to work with. I would recommend Nick to anyone!
BaBa4
14 de dic. de 2015
We have purchased 4 vehicles from Dave, his attitude and knowledge is terrific.. We only deal with Dave, the buying system is very efficient and quick.
otaylor
14 de dic. de 2015
This is about the sixth or seventh car purchased from Ben. He has always been very good to work with every time I come in. I would recommend Ben to everyone who is looking for a new or used car or truck
Rmolina
14 de dic. de 2015
My experience was excellent! Anthony Alexander did a great job and was very patient and informative. He worked hard to get me what I wanted instead of putting me in a car I would regret. I'm extremely happy with my F150!
proffijt
14 de dic. de 2015
Anthony Alexander offered excellent customer service. Anthony was able to help me find the perfect truck. Even through all the demands I made to reduce the overall price of my truck, Anthony never stopped smiling.
janetackerman
13 de dic. de 2015
I can not say enough good things about Kings Ford. We were in and out the door with a new pick up truck in 39 minutes. The last vehicle we purchased (2 years ago from a large Eastgate, OH dealership) took 6 hours. Kings Ford is tops in outstanding service - all the way from the low pressure sales up to the signing of the paperwork. Furthermore, we did end of visiting a few other Ford dealers in the area and found the best value at Kings Ford. Our salesman (Bill Schehr) was tops - did not try and push us into making a decision on the spot, was very laid back, if he didn't know the answer to a question he quickly found it for us. Loved the experience at Kings Ford!
mandyperkins
12 de dic. de 2015
I have always bought my previous vehicles straight out but had decided to finance this time - Kings Ford made my experience very enjoyable. Paul Flood was very pleasant to work with and really did all he could to work up a deal to work with me, and I left with a 2012 Ford Fusion. I will definitely be recommended him and the dealership to anyone I know who is car shopping. Thank you Kings Ford!
Jwes513
11 de dic. de 2015
Overall happy with our car for what we paid. Only real issue so far is with the gas gauge not working. Tires were worn on our car, but the dealer was able to throw in a new set of tires since they were not able to come down on price. Only other thing was some miscommunication on an interior/exterior warranty package we received with the car. Dealer was overall helpful with us to come to a very fair settlement. All in all, so far has been a good car for a low price! Hopefully we just don't run out of gas until we can get the gauge fixed!!
Mccathron,paul 123
11 de dic. de 2015
The service was great and speedy very professional answered all my questions and explained all the paper work when I departed I felt like a got a great deal
escape1
10 de dic. de 2015
Very knowledgeable and giving detailed but simple explanations for buying or leasing vehicles. Very friendly and sincere about his sales which made it very nice experience.
Carbuyer1
9 de dic. de 2015
My salesman, Jonathan Charles was great. The internet sales people who told me that the car I was originally interested in was in stock and I could test drive at my appointment not as great. I decided to look at a different model of the same car and was happy with it. I was not thrilled that I was lied to in order to get me into the dealership.
Mdb07
7 de dic. de 2015
Was able to find a fair deal. Overall pleased. Was able to see and drive every option that fit into my budget. Salesman was patient in looking at all options.
KAG
6 de dic. de 2015
They went the extra mile to get my car interior and chassis under coated. This is the 4 th SUV we have purchased from Kings Ford. Nick in their tech dept Is top notch.
Shortee3180
5 de dic. de 2015
Jonathan Charles was nothing but an honest individual.. He answered all questions with knowledge of the company and product.. I would recommend this sales person to anyone that plans to purchase a vehicle at Ford!! It's hard to find honest salesman out there.
Ronsheim, bruce
5 de dic. de 2015
Received great service before during and after sale especially considering mechanical problems on day of purchase and following day with final resolution of mechanical issue
BrennanTinker
4 de dic. de 2015
Very thankful to have such a co-operative group. Very understanding. Great people, great business. I would purchase another truck from them without hesitating a second.
Dbag40
2 de dic. de 2015
Excellent group. Would definitely recommend them to anyone looking to purchase a used car/truck! Friendly staff no haggling. Large inventory of trucks. Ford tuff!
repeat customer
2 de dic. de 2015
I was short on time due to a busy schedule so I already knew which new car I wanted searching Kings Ford online. I told Dave Murphy I was busy and he actually had my new car delivered to my house the same day while I went back to work-I think that is impressive.
Tom Ford Fusion fan
2 de dic. de 2015
Mike D. Made it really easy to get a great deal. He listened to what I needed in my new car and helped me get through the whole process. The whole staff was friendly and committed to doing what needed to be done. Travis Marten worked incredibly fast to put together the financing package that could make it happen for me. My new car was ready for me to drive off in almost immediately. They were all very professional. The next time I need to buy a car, I'm going there first.
Bb63
2 de dic. de 2015
Although it was Black Friday and we had to wait a short while to see a sales staff member we are so glad we waited! Geno was very attentive. We knew exactly whatever wanted and within minutes we had driven the car and a deal was made. There was no haggling!! Our salesman was polite, professional and always attentive to our needs as we processed our financing and finalized our purchase. We could not be more please at the ease of our experience. Thank you!!!
Ford Driver
1 de dic. de 2015
My father retied from Fords and I have been buying them since the 70's. The 2016 Escape is the second purchase we have made from Kings Ford. We couldn't be happier with the staff or the buying experience. Ben Mumfrey was our salesman on the first purchase and I specifically asked for him on this one. Ben is a true professional and a pleasure to work with. He has always taken the time to go over the operational changes and new equipment on the vehicles. I would highly recommend visiting Kings Ford for your next purchase or service. If it is for a purchase ask for Ben, you won't be disappointed.
ajhracing
1 de dic. de 2015
Jim Cobb helped my wife and me buy a 2016 Fusion. He did an excellent job and was a lot help.
Scenters75
30 de nov. de 2015
Mike Duffy was wonderful to work with. He is really down to earth and found me exactly what I wanted at a great price. He was very knowledgeable about the vehicle. He didn't come across like a salesmen trying to sell me a car but like someone telling me about a car he really likes.
truckguy2015
30 de nov. de 2015
Salesman was very courteous and knowledgeable. Shane wasn't pushy, he was very patient and straight forward with me. He took the time to ask my intentions and use of my vehicle.
Skeiter
30 de nov. de 2015
Everything great. No problems at all. Very efficient and friendly. Everything about listing was just as represented. Would definitely go back for a future purchase
ajetter
30 de nov. de 2015
Tellis, our salesperson, went above and beyond to find us our perfect truck with the best deal. I would recommend him to all of my family and friends.
janeg
28 de nov. de 2015
The staff was very quick to assist with my request. The purchase experience was very nice. No long hours trying to get the best price. Great service
Marjorie
27 de nov. de 2015
It was a pleasant experience. My my first time buying a car by myself. They were very helpful. Made sure I got what I was looking for.
jeffro
26 de nov. de 2015
The gentleman I worked with called and said he had me financed at where i wanted to be in my budget and they were not a bunch that was pushy just a relaxed and easy to deal with
Chris H
25 de nov. de 2015
My experience with the sales representative, Mr. Bob Creed III, was very relaxed, there was no pressure, conversation was very laid back and informative with no "hype" talk. He worked very diligently in locating a vehicle with my specifications. Further, Mr. Andy Buchanan worked very intensely in coordinating the financial aspects of the purchase that met my budget constraints. This was my first Ford purchase and I would consider my experience with Kings Ford as EXCELLENT, and would recommend a Ford and Kings Ford to any one looking for a vehicle.
Fordbuyer101
24 de nov. de 2015
The gentleman I worked with was very easy going, listened to what I was interested in, and directed me to a car that was in my budget and had features that I wanted. It was an easy, hassle free first car purchase.
rick.lovins.1
22 de nov. de 2015
Shane was nice and willing to lead me in the direction that I wanted to go. Shane did not upsell or pressure in a certain direction. He was a great facilitator for the used car buying experience.
Ford Driver
21 de nov. de 2015
This was my second new purchase from Ben Mumfrey. I asked for his assistance on this purchase because I knew he would answer all my questions and make sure I was completely satisfied. He has always gone out of his way to take time and go over the new vehicle's operation and changes. He was extremely helpful and a complete professional. My father retired from Ford and I have been buying them since the 70's. Kings Ford is a great dealership and I will be back next time.
rsnides
21 de nov. de 2015
Knowledgeable and caring sales rep, no pressure. Mike Duffy and Andy Buchanan are the best. Fair price, good service, agreeable personalities. Easy to purchase car.
ajhracing
21 de nov. de 2015
I have always been a Ford guy and have used Kings Ford to buy parts for vehicles as old as a 1976 F100 and as new as a 2010 Focus. I have always been satisfied with the service and help I get from the parts depaetment. My wife and I have shopped for a car for the last five months. I finally convinced her to go to Kings Ford. As I expected the service was excellent. We dealt with Jim Cobb and he worked with us and helped us a lot.
cruiser65
19 de nov. de 2015
Knowledgeable, courteous employees made it a very enjoyable experience. Time of the entire process was less than two hours. Very pleased with the entire dealership
Rahvin022
18 de nov. de 2015
Shane McGrady made this the best car buying experience I've ever had. It went so smooth and easy, it didn't even feel like what I was expecting (no stress, etc). It was more enjoyable than anything else! I will always return to him, and refer him, as long as he is with Ford!
jeep
17 de nov. de 2015
I was buying a car for my 16 year old daughter. I wanted a reliable used car at a fair price. Cole Williams our sales guy did a great job, Cole was very personable, friendly and helped us understand the history of the car. I would recommend Cole to any one.
Kraatz2009
16 de nov. de 2015
The only place within 100 miles that had the exact car I wanted. They did a full service on it and kept us updated along the way. Personable salesmen, familiar faces greeted us every time we came in
Devin Lewis
14 de nov. de 2015
This was my first car purchase and I'm so glad I went to Kings Automall. Jim Cobb was very nice and helped me to easily understand everything, as well as doing everything he could to make sure I was completely satisfied with my purchase.
Xiaoyan
13 de nov. de 2015
The dealer is generally good to work with. Offers me really a nice Ford at a good price.Im very happy with my experience here.
ccook247
13 de nov. de 2015
They worked with us to help us find the right car for us and get the one we wanted even though they didn't have it on the lot they went above and beyond to help
Asbrock16
13 de nov. de 2015
Bought a new Ford here. Shane was great hwlp and salesman. Dealership and inventory was great. The salesmen worked with me on price and helped me get within my budget and purchase the vehicle I really wanted. I appreciate Kings Ford and the pleasant experience they provided.
First time Ford buyer
10 de nov. de 2015
I needed a new car with towing capacity to pull my pop-up camper. Shane McGrady greeted me as soon as I exited my soon to be tradein vehicle. From beginning to end it was a very pleasureable experience. Shane was very pleasant, knowledgeable, and helpful guiding my wife and I through the buying process. I am now the proud owner and first time buyer of a Ford product, a new 2016 Explorer Limited. In the past, I was always a GM fan. I have yet to experience the service department, but if they are as great as the sales department, I will be a satisfied Ford customer.
ibricky25
10 de nov. de 2015
Shane was most helpful. He stayed with me throughout the process. I actually had been to a different dealer twice that day and looked around.. Both times no one from inside bothered to come out and ask if I needed help. Kings crew stayed late to get me out the door with purchase. Very pleased with the experience.
JTB
9 de nov. de 2015
Went in frustrated because I needed to purchase a new car right away due to the head gasket failing in my car. The representatives were great. They did not pressure me into a particular car. I was shown attention as soon as I walked in, whereas the Jeep dealership I went to in Kings Auto Mall did not even acknowledge my presence.
FordFan814
9 de nov. de 2015
We went in hoping to trade our old car in for a new car that was better on gas but with a cheaper payment. I was very skeptical that it would be able to be accomplished. To my wonderful surprise this was the easiest car buying experience we've ever had. We not only were able to get a car that is brand new, 7 years newer than our old car, gap insurance and an extended warranty, 0% financing and a car payment that is lower than our old car payment.
VLG1967
9 de nov. de 2015
I leased a new 2016 Ford Escape (Sunset) and I love it! Cole Williams was a great asset in helping me find the car that I wanted and needed. Thanks so much!!
Bennyb111
9 de nov. de 2015
Went to several dealerships and Kings was by far the best. Easy to make a deal and made you feel comfortable in all aspects of the transaction. . Would drive 150 miles again to buy another car in the future. Thank You
fordfan814
9 de nov. de 2015
Purchased a 2015 Ford Focus. We traded in a 2008 Lincoln MKZ hoping to get a new car with a lower payment and better gas mileage. Paul was great to work with. We expressed what we could afford and looking to accomplish. Not once did they come back and ask if we could afford more than what we originally stated. In my lifetime I have purchased a total of about 10 cars and this was the easiest car buying experience out of any of them.
Kingranch2016
8 de nov. de 2015
I was pleased with my experience in purchasing my new truck. I found everyone at the dealership helpful and curtious. The truck was delivered earlier than expected which was a pleasant surprise. Both the salesperson and the finance person I dellt with were very professional. Over all it was a good deal for me. I am happy with my new truck.
Jack
7 de nov. de 2015
Easy ford dealership to make a deal.no high pressure.i would definitely buy here again
MaryB
6 de nov. de 2015
After months of looking for a new vehicle, I finally found one at Car Sales Express! Dan Cutter was awesome to work with as he brought a vehicle to my attention that I was not even aware of at first. Now, I love my Ford Fusion! Compared to many other car salesmen that I had been working with, Dan was so patient, informative, and friendly... I couldn't have imagined working with anyone else! The manager, Cody, was also very helpful and hands-on when it came down to making the price work for me! Two thumbs-up to Car Sales Express on Fields Ertel Road in Cincinnati, Ohio!!
Kathy W
5 de nov. de 2015
I have now purchased two vehicles from Kings Ford and both times I have had a great experience with the staff. Ken and Ryan really took the time to take care of me and promptly responded to any issue I have had. I would definitely purchase another vehicle from them in the future.
happy camper
2 de nov. de 2015
Shane Mcgrady did a great job working with us on our new car purchase
Xiaoyan
2 de nov. de 2015
Just got a nice Escape from kings ford. I'm very happy with the car and the sales experience!David is very pleasant to work with!
Eric
29 de oct. de 2015
Mike Duffy at Kings ford was great to work with. He really went the extra mile to make sure we were comfortable and there was never any pressure. As a person who has high anxiety about the car buying process, this was the easiest car buying experience I've ever had.
Sqwooshy
29 de oct. de 2015
Great experience! I knew what I was looking for going in (looked at inventory online) and called ahead; when I arrived the sales person had the car pulled around and was ready to meet and show. Everything after that was just as easy. Got a fair price for my trade, no hassle with paperwork, and they agreed to everything I asked. When I came to pick up the vehicle, I was in and out in minutes; the loan department already had my paperwork printed up where all I had to do was review and sign, and the service department had it pulled around front and polished like a show car. I was quite impressed.Very fast, very professional. I've bought my share of cars, they've really got thier stuff together compared to the competition. I'll definitely be a returning customer.
GASkid
28 de oct. de 2015
Great experience! I knew what I was looking for going in (looked at inventory online) and called ahead; when I arrived the sales person had the car pulled around and was ready to meet and show. Everything after that was just as easy. Got a fair price for my trade, no hassle with paperwork, and they agreed to everything I asked. When I came to pick up the vehicle, I was in and out in minutes; the loan department already had my paperwork printed up where all I had to do was review and sign, and the service department had it pulled around front and polished like a show car. I was quite impressed. Very fast, very professional. I've bought my share of cars, they've really got thier stuff together compared to the competition. I'll definitely be a returning customer.
john cacaro
27 de oct. de 2015
no pressure sales made to feel very comfortable would recommed to friends and family.I did have an little issue with financing and buying the extended warranty it was not disclosed to me that power train warranty came with 5 year 50 thousand mile warranty so when i bought an extended i did not pick up much an additional warrany since the extended only came with the same 5/50. felt a little ripped off after i found out later.
David
26 de oct. de 2015
It was a pleasure to work with Paul. We were able to purchase a 2016 Explorer without any hassles.
LauraB
26 de oct. de 2015
I had a wonderful experience with Randy Klein and Kings Ford when purchasing my 2016 Ford Escape. The sales team and everyone there was excellent in their knowledge and so extremely friendly and helpful! I would recommend this dealership to anyone. I will never shop at another dealership besides King Ford again. Randy and others there took extra time making sure I was happy with the vehicle I was about to purchase, they explaining all my financing options, and it really made my experience there relaxing and fun! Thank you to everyone there for making my experience exciting yet simple. GREAT GREAT SERVICE from everyone at Kings Ford! Thank you!!!
Cpapke
25 de oct. de 2015
Our families experience with the dealership was very enjoyable! We have a newborn baby and time was very constrained for our afternoon shopping. Dan Cutter provided timely and considerate service, expediting whenever possible. The experience was great and we will definitely keep the dealership in mind for future purchases.
Rllilly
24 de oct. de 2015
Purchased a new 2015 F150. Shane McGrady was my sales contact and was very knowledgeable about the product. Their website showed the exact truck I was looking for, and it was in stock.Test drive completed and back to the lot. The trade in manager and I came to an agreed trade in price after some quick negotiations. Price was very fair. Paperwork was completed and they had my tags switched over, and new truck ready to go with a full tank of gas. Shane made sure I understood the truck features. Over all time from start to stop was about 1.5 hours. I would highly recommend Shane McGrady and the Kings Ford sales staff.
Fb7681
24 de oct. de 2015
This is my third car That I got from Ben. He is a great person. I would tell everyone if that want a ford go to Ben Mumfrey because he is the best!!!!!
sjt
23 de oct. de 2015
I just bought a used chevy equinoxfrom kings ford.the salesman, tellis kennedy, wasone of the finest of sales peoplei have had the pleasure of workingwith. he met me at 6 pm on hisnon working day and ensuredthat everything went perfectly.kings ford itself is a very friendlyfamily owned.dealership. and theywere a delight to buy from.I strongly recommend bothtellis and kings ford.a very satisfied customer,sjt
bertdig
23 de oct. de 2015
Anthony Alexander sold me my car. I had no thought that my husband and I would leave with a car. I had heard about the Fusion and when I saw it decided it was too big. I was planning on checking out other manufactures. Anthony asked me what I wanted in a car. He listened to what I said and told me that the Fiesta was comparable to my Civic in size, and could fulfill my needs. With a couple of things that will soon be added to the car on the lot I left with a brand new Fiesta. The piece de resistance for me with the car was a vacuum sealed gas tank. No more struggling to turn the gas cap to get it off so I could fill up the tank. Only Ford has this. Anthony never pushed me into buying more than I needed. Jessie Whitley made sure the paperwork was easily understandable finished quickly. When I returned the next day with questions, technologically somewhat illiterate, "Nick, the Tech Guy" not only explained with words, but also patiently walked me through what I needed to know. Wow! what service. I would highly recommend this dealership - the people and cars to anyone I know. In fact, I already have.
ray86wang
21 de oct. de 2015
I needed a specific type of vehicle with a maximum price ceiling in mind. I checked out other companies and dealers but they were all very focused on high pressure sales and refused to budge on pricing. I came into the Ford dealership on a busy Sunday afternoon and had the fortune of meeting an excellent sales rep Johnathan Charles. He was busy with completing several sales that afternoon but still made time to help me out. I mentioned to him the simple requirements I had for the new truck I wanted. He narrowed down the selection to 2 realistic choices, both of which were appealing. John was very upfront, honest, and friendly. He made car buying as painless as possible and even went the extra mile to meet my price range. I am very satisfied with the customer service provided by John and recommend Ford to all my friends.
Wsucarlsen
18 de oct. de 2015
I can't imagine ever buying a car anywhere else. I think that when I return I'll have to plan other stops. Everyone I met was helpful.
Escape girl
17 de oct. de 2015
Great Experience right when I first contacted Matt McCormick in the Internet department. I arrived at Kings and was greeted by Shane who then took it from there. I enjoyed my experience from start to finish and I would recommend Kings Ford to any of my friends and family.
nerdifiedgeek
16 de oct. de 2015
Dan was great to work with. Overall the experience was great. We felt very comfortable from the time we arrived, didn't feel pressured, and they treated us well. Would deal with again.
toby198
14 de oct. de 2015
Deal was taken care of quickly. The price seemed to be reasonable, but I had not looked elsewhere. I would have liked to have spoken to the previous owner of the used car, but It was not Morrie's fault.
Jtaul
14 de oct. de 2015
Bought two cars that night. Everyone got us taken care of and on our way. Dan and the rest of the staff were very helpful!
Explorer1973
12 de oct. de 2015
Everyone was great. My sales person Paul Plunket was very helpful and extremely knowledgeable. From greeting to close in less than 4hrs and I drove away in my new Ford Explorer.
Nickyfly
12 de oct. de 2015
Anthony Alexander was a great help - not a pressure guy at all. Just a great all around experience. I will go there first when looking for my next car.
October, 2015
12 de oct. de 2015
Jon is an excellent Salesman, tentative to his customer, excellent at explaining every step in the process, professional, easy to communicate with. Enjoyed the experience and would ask for Joe in the future.
Lbhamm
12 de oct. de 2015
Excellent buying experience, all the sales team I dealt with were professional and didn't pressure us. We would recommend Kings Ford and our salesman John Charles to anyone looking to buy in a relaxed environment.
Kyred
11 de oct. de 2015
The gentleman made sure I left with a car that was right for me and my family. I got the car I needed at the price I could afford
Jpyoung1234
7 de oct. de 2015
Shane was very helpful in helping me select the vehicle and the rest of the team with the following up and financing were great also
Jricbud
5 de oct. de 2015
Geno was very helpful and listened to what we wanted in an auto. He took the time, out in the pouring rain, to explain the vehicle to us and how everything worked on it. Gene also listened to our expectations as to what we were willing to spend on an auto. We will recommend Geno to our friends & family looking to purchase in the future.
RLyons
2 de oct. de 2015
The salesman did an excellent job of showing me the range of cars they had to offer. I am very glad with the car that I chose. My wife and I were not pleased though with the finance person. He spoke way to fast. We asked him to slow down explaining the details. but he did not. It was like he was in a hurry to get use out of there. There were two additional charge that were added to the bill that were not on the widow sticker, We had to tell him to remove because we were not interested in them. He appeared agitated and responded with a cynical tone when we requested to remove those charges. By the time we left we were not even sure we paid the right price for the car. When I took the car back on Tuesday to be detailed that was not done satisfactory. There was still scuff marks on the interior drivers side rocker panel trim piece. Water spots on the inside of the windshield near the dash board. The wheels still had dirt and grime on them. I like the car and I like the salesman. I am not sure if I would recommend the dealership. I would recommend how ever Mr. Charles. that is why I checked the box No on dealership recommendation. You should another box Maybe. I was only some what satisfied with the new car buying experience. It was better the when my wife bought here 2014 Edge from another dealer. They were terrible.
Aaaaaaa
2 de oct. de 2015
Not listeningNot liked tone and approach while following up for car pick up Traditional keys of the car not yet delivered. I needed to realize they where missing by my own
dodge
1 de oct. de 2015
I was interested in purchasing a used car at Kings Ford. I was assisted by Dave Murphy. I found Dave very easy to work with and his professionalism was greatly appreciated. I would recommend Dave to anyone looking to purchase a car.
Steph
30 de sep. de 2015
All sales staff offered assistance when I entered the dealership even though they were busy. I worked with Jim Cobb who went out of his way to answer all my questions and give a comprehensive overview of the features of each vehicle I was considering and gave me time to consider the options without pressure.
Lin
30 de sep. de 2015
Went to Kings Ford to look at a used car (and I was prepared but wasn't sure I would buy one) Randy Kleine met us out by the Nissan with a pleasant attitude and friendly handshake, he got the keys and a license plate for our test drive. He got some information from us and sent us off to drive the car. I liked the car and with a little bantering we came to an agreement about cost and trade in value for my car. Amazing how smoothly everything went from start to finish, from Randy to the finance guy Jessie and all those in between! (washed it and filled the tank!) It was truly a great experience!! Thanks!
Fordnut
30 de sep. de 2015
Bob and Jesse made the experience of buying our new Ford Focus enjoyable and seamless! Top to bottom, from selection through financing. Thanks guys for a wonderful job!
Leach.jennamarie
30 de sep. de 2015
Tellis was great to work with! I always hate going to dealerships and working with salesmen and Tellis was great every step of the way. We would recommend him to anyone!
Acullen123
29 de sep. de 2015
After buying several vehicles from another local dealer I was in search of another vehicle for my business. I returned to my normal Ford dealer and wanted to work a deal. They would not honor my request, and in the process insulted my intelligence to the point that I took my business from Cherry Grove to Mason to see what I could work out. My Salesman Ben Mumphrey was laid back, friendly and helpful. He worked a deal that enabled me to get what I wanted and at 0% interest to boot. They delivered what I needed, when they said they would, and at the price agreed on. I have bought a lot of cars and trucks from the other dealer over the years but in the future I will be returning to see my new amigo Ben and the rest of the group there in Mason. Thanks for being stand up people and doing things the right way.
Game Changer
28 de sep. de 2015
Kings Ford has always exceeded my expectation in every category. From the sales department to the service they are always on point. They go above and beyond to make sure everything is right the first time. I won't go anywhere else to purchase or service my Ford's!.
HD2
26 de sep. de 2015
Pleasant experience overall. Accommodating. No pressure. Flexible and willingness to work a payment to fit me financially. Facility is very clean and modern. Very comfortable furniture.
jenny
23 de sep. de 2015
Morrie was more than willing to help me with any questions that i had, i didn't feel as though i had to rush, and he didn't make me feel like i wasn't worth his time because i was s women looking to buy a truck.
jerrytank
23 de sep. de 2015
Got the run a round on my free oil change called ahead was told to come on down got there and was told to wait 4hours or go to quickie oil change up the street tried to get my new car salesman to intervene and he threw his hands up and walked away from me.this is a very bad place to do bns with
kentucky girl 07
22 de sep. de 2015
My salesman did everything I asked. The things I wanted done to the truck I bought couldn't be done the day of purchase, the salesperson made sure it was done in a timely manner and a great job. I would deal with this dealership again in the future
Honest
21 de sep. de 2015
From the moment we got in there they were committed to give us a good option for what we were looking. And at the end we got a good deal.
Black f150
21 de sep. de 2015
Great experience.salesman Geno Boles was very friendly and not overly aggressive in trying to make the sale. He worked with us and answered all of our questions. would definitely recommend to others.
JillAdler
19 de sep. de 2015
I visited Kings Ford specifically to purchase a used Explorer. We had reviewed a couple of the cars prior to visiting the dealership. We test drove two cars and immediately decided to purchase a 2015 Explorer. Our sales person (Mike Duffy) was very easy to work with and made the whole experience very enjoyable. I have had my car for almost 2 weeks and absolutely love it!
JillA
18 de sep. de 2015
I visited Kings Ford specifically to purchase a used Explorer. We had reviewed a couple of the cars prior to visiting the dealership. We test drove two cars and immediately decided to purchase a 2015 Explorer. Our sales person (Mike Duffy) was very easy to work with and made the whole experience very enjoyable. I have had my car for almost 2 weeks and absolutely love it!
snjohns02
18 de sep. de 2015
I knew exactly what car I wanted to get, just wanted to make sure I could make it happen. The staff was very helpful and accommodating with my work schedule and my requests. The selection of New vehicles (Ford Edge) was very limited, but the helpfulness and the overall experience really made up for it.
kevin
18 de sep. de 2015
Morrie Ellington was our Salesman. He was extremely professional as well as very knowledgeable about our new purchase. 2 thumbs up for his hard work and dedication to FORD. I would recommend all of my friends and family to reach out to Morrie in the future. Thanks again. My family is extremely excited with our new purchase. Morrie is a great asset to the dealership.
Ryanec1411
17 de sep. de 2015
Overall kings ford did a very nice job of making myour car buying experience as good as possible. I had made a poor buying desision a couple days prior at a Wyler automotive lot that helped bail me out of. Johnathon seemed to do everything he could to get me a deal that would have me leaving in a better situation. Everyone I talked to is kind and treated me kindly. My only complaint is that one day 3 with my new vehicle I have an issue with the speedometer not functioning and I have to wait almost a week until they can get me in to fix it.
M.Cobb
16 de sep. de 2015
My review is based solely on my experience with working for the very First time with this dealership. I walked thru those doors not sure of what to expect, but the very first salesman to speak to me and introduce himself was Morrie. I was so nervous and skeptical about what my experience would be like. I cannot say enough about what Morrie and the other staff did for Me and the situation that I was in. Kings Ford you are the Best...Morrie and Andy ******** these Stars are for you both because what I expected and what I got are polar opposites and I owe it all to the both of you. Thank You So much for being there.Marguerite Cobb
rickay
16 de sep. de 2015
I had lots of questions on our new car and Mike was very patient with me and answered all my questions. Very happy with my car.
Majorlift 2000
15 de sep. de 2015
Went In with the idea I'd have to fight off salesman but Morrie was the o ly one to actually approach me. He was fantastic, incredibly professional and very helpful. The whole experience was fantastic and a joy to deal with.
Dthomas
14 de sep. de 2015
I had a great experience at the dealership. My sales rep did a great job. I would recommend this dealership to others. I love my new SUV.
Bill
12 de sep. de 2015
I've never purchased a vehicle that was as simple and easy as this one. The sales staff was excellent, and everyone was extremely professional and friendly.
spatton29
12 de sep. de 2015
King's Ford and there sales person Dave was great to work with, he was very thorough and I would highly recommend him to my friends and family.
Dave1975
12 de sep. de 2015
This was the first new vehicle we have purchased in 12 years, and the first time doing business with Kings Ford. We drove over 45 minutes to deal with Kings Ford. My sales person Anthony was very nice to deal with and not pushy to make a deal, he worked hard to take care of our needs. The initial Edge we wanted to purchase was already bought on the day we came to the dealer for a test drive. Anthony allowed us to test drive another Edge and as requested he worked hard to find the Edge in the color we wanted from another Ford Dealer at a reasonable price. He ensured that the vehicle was transferred timely and detailed. He even made arrangements to get some cosmetic things taken care of with the Edge. He made sure things were taken care of with the Edge to our satisfaction. My only comment is that all warranty paperwork was not provided after signing the papers when car was signed for. A few days later this was taken care of and all warranty papers were received.
First time Ford
11 de sep. de 2015
My salesman Morrie was helpful in navigating the entire process and was not overly pushy. Felt real comfortable working with him. Finance and Insurance guy Jessie was real professional and helped get us out the door fast!
frank123
10 de sep. de 2015
Second car with this dealership , better ran and organized than prior management. Ill be back for car three! A few more sports car can help also
Braykm87
10 de sep. de 2015
It was an excellent experience and definitely will bring my business to this dealership. The salesman who work with me was very helpful and professional.
tewilson
9 de sep. de 2015
Great experience with knowledgable sales and finance staff. Got the car I wanted at the price I wanted and they got me an extremely low interest rate, better than my personal bank and credit union. Would recommend to anyone wanting a no stress car buying experience. Ben Mumfrey will definitely help you out.
L Helphenstine
7 de sep. de 2015
Our salesman was great, took his time with us and made sure all of our questions were answered and we were able to walk out with a brand new explorer. All of the staff was very friendly and made us feel comfortable
CarrieS
7 de sep. de 2015
Shopping for a first car for my 16 year old daughter. Kings Ford had what my daughter was looking for and Dave was super throughout the process. Went in knowing where I wanted my payments to be and they got me there and my daughter in a car she loves! Thanks!
Jjjjjjjj
7 de sep. de 2015
Salesman Jim Cobb worked hard to earn my business on a used car. All of the sales people I interacted with were friendly and professional. I would return and would recommend.
HD1
6 de sep. de 2015
My experience with King's Ford has always been a pleasant one. I have purchased two new F150 trucks thru them. I have always worked with Ardell Barkley as my sales rep. Ardell Barkley has made my experience in buying a new vehicle so much more of a pleasurable experience than any of the other dealerships I have dealt with in the past.
sts040
6 de sep. de 2015
Very professional in dealing with customer; helpful and efficient in answering questions and finding others who could assist. Sensitive to my needs. Dave was great and I look forward to work with him in the future !
lizcook
5 de sep. de 2015
Geno was very helpful; we gave him guidelines of what our needs were and VOILA we drove away in a brand new Ford Explorer! He made it very easy to shop for an SUV.
TARDISvalet
4 de sep. de 2015
I'm not 19. I fell in love with my 2015 focus as soon as I drove it. The staff and salespeople were kind and understanding. The atmosphere was warm. They helped me buy my first brand new car so that it can last and be passed down to my kids. Great experience.
Fordguy
3 de sep. de 2015
Service department is not very efficient and slow. Vehicle was in for a simple keypad replacement and it was going to be 2-3 hour job, turned out to be a 2 day job. This issue was resolved very quickly by Travis Martin. What a great guy to work with as well as my great salesman Geno Boles. They have restored my faith in Kings Ford and look forward to continuing my service with Kings Ford.
xmustangx
3 de sep. de 2015
Experience was perfect. Bob has been a long time family salesman. I am very glad I was finally able to deal with him myself. And my 2015 Mustang is breath taking.
Jgroneck
3 de sep. de 2015
We had a great experience test driving at the dealership and confirming which type of vehicle we wanted to purchase. It was low key and no pressure. To our surprise we quickly found a vehicle. At first getting through the next steps were tricky but then we met Paul! After that everything fell into place. Paul was very genuine, sincere, kind hearted, and helped us through the process always making sure we were taken care of! Thanks again Paul!
e1868
3 de sep. de 2015
i was very pleased with my overall experience. Randy kleine was by far one of the best sales people I have encountered. I have no problem reccomending him to my friends and family.
Escape buyer
2 de sep. de 2015
Johnathon Charles from Kings Ford went over all the details of purchasing a new Escape. He took the time to explain and answer all of my questions. Paperwork was handled in a timely manner. The car was ready for pickup at the requested time.
Baileybarber
2 de sep. de 2015
Paul was friendly and met all my needs, he made sure that I was taken care of in my two visits to purchase my first car.
Jen
2 de sep. de 2015
The salesman was extremely helpful, knowledgable, and friendly. We live about 40 minutes from this dealership and there were a lot of phone calls back and forth and he was always available whenever I called. The finance dept was exceptional and very easy to work with. What I liked the most was the fact that no one tried to get us to buy anything we did not want. I would highly recommend Kings Ford and our salesman John Charles. Thanks John for making car buying so easy!
FusionMan
1 de sep. de 2015
It all started when I contacted Al Siewe via the internet. Al was gracious and personable, but did not waste my time. He knew that I was interested in a specific vehicle and promptly introduced me to the appropriate sales representative, Mike Duffy, to assist me.Mike Duffy did an outstanding job in efficiently showing me the vehicle I was interested in, as well as understanding that I knew what I wanted. I was not steered towards something that might provide more profit, or provide more commission. He listened and he did not waste my time. Then he built a relationship with me in quick order. I work with people on a daily basis. I trust Mike.Not to be outdone, Jessie Whitley provided extremely quick service in the finance department. We had frank discussions about the rates and the terms. Options were reviewed and once the choice was made the paperwork was completed in an extraordinarily short amount of time.I would recommend Kings Ford to anyone who is considering a new or used vehicle. I am sure I will be just as pleased with their service department, as well!
millar12
1 de sep. de 2015
My wife and I visited Kings Ford when looking to purchase a Ford Edge. They provided me with a great deal on a car in stock. Unfortunately the only Edge they had in stock with the features we wanted was in a color we did not like. So they worked around to find one with the features we wanted and a color we liked. They had to do a lot of leg work to get the car transferred from another dealership. Upon arriving to pick up the Edge, I traded in my old car of which the bolts holding on our plates (that we were transferring to new car) were rusted. The salesman (John) helping us worked for a long while to get it off and placed the plate on the Edge. He showed me how to work all the features of the car and felt valued by the John. The main salesman we worked with was Paul and he was awesome. He gave us no pressure and worked very hard to get us the car we wanted. I would highly recommend Kings Ford.
doug bluetruck
1 de sep. de 2015
the staff were friendly and motivated to sell me a vehicle. they worked efficiently together to try and meet my needs and to answer all my questions. Jonathon listened well and came in on his off day to make sure I could get my vehicle at my convenience.
MIKE DUFFY
31 de ago. de 2015
WE WERE VERY SATISFIED WITH THE CUSTOMER SERVICE FROM MIKE DUFFY...HE WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE SUV WE WERE LOOKING AT. HE WAS NOT A HIGH PRESSURING CAR SALESMAN, AND HE ANSWERED ALL OUR CONCERNS. HE IS STILL HELPFUL TO US AS THERE WERE A COUPLE THINGS THAT DID NOT COME WITH THE CAR, THAT WE WOULD NOT HAVE CAUGHT, BUT HE IS STILL ACTIVELY LOOKING INTO GETTING THESE ITEMS FOR US. WE HAVE BOUGHT MANY FORD CARS IN THE LAST FEW YEARS, AND WE THINK THIS TRANSACTIONS HAS BEEN THE BEST SO FAR.
Troy
31 de ago. de 2015
My wife purchased a vehicle from Jim Cobb and was happy with the experience. When it came time for me to start looking she mentioned going to kings ford . That afternoon I had a new truck . It was quick and everything was explained in detail .
Juju
31 de ago. de 2015
King ford is a really nice place to go for a new car the place is clean and comfortable Ardell made everything go very smoothly.
jeff gehring
27 de ago. de 2015
salesman was very helpful in showing me what I wanted and helping me get the best deal for me. was given all options to make the best value I could get
Crappiecat2
27 de ago. de 2015
Best experience by far with our new vehicle purchase. Very informed salesman about the vehicle. No high pressure gimmicks. This purchase was for my wife and she is very happy. First time at Kings. Will not be the last.
FordDriver
27 de ago. de 2015
We visited a few dealerships other than Kings Ford, and were very impressed with Kings Ford and unimpressed with the other dealerships. Kings Ford were very knowledgeable and I appreciated the thoroughness that Dave had. I also appreciated that despite the fact that we had to wait a long time for the deal to be complete, Dave stayed with us the entire time rather than jumping to another potential sale. Thank you Dave!!
happycustomer
26 de ago. de 2015
Everyone at Kings Ford was very helpful! A special thanks to Dave Murphy and Jessie in finance. We were able to browse without someone hovering over us but when we needed help someone was right there! Have bought two vehicles there and will definitely go back when I am in the market for another one!
CST Company
26 de ago. de 2015
I'd been looking for a specific style of F-250 for the last three months. Found it at this dealership on a Sunday. Monday I returned to find out the details. Came to agreement on price and the one or two items that needed attention that day. Left for 2 hours and returned with my check closed the deal and picked up the truck and returned home. Truck is working out perfectly. It is a F-250, Crew Cab, 8 foot bed, and 4 WD. Knew what I wanted, already knew the price range that was correct for that truck so, if your prepared it makes thing easy for everyone. My salesman Dan Cutter made the process go quick and clean with no games. Enjoyed the experience!
thisoneguy123456
26 de ago. de 2015
Dave was great, We went in to trade in my car and purchase a newer car. I already had an offer from carmaxx for the trade in value. They undercut that value by $2000. When i presented them the offer from carmaxx, the went up $1000...still short. This went back and forth until the sales manager came out and unwillingly matched the value of my car. The new car i purchased had a broken tail light and the tinted window was messed up. Neither of which did they list in the car review. I asked if they could fix both and they agreed. This forced me to drive 45 mins (3 hours total since i had to go back down to pick it up) both ways to get it fixed. Which is not efficient when i live next to a ford dealership which they stated i couldn't take it to because "They have a guy". When i asked if i could have the gas paid for for the rental car (ford Fiesta), Which i did not fit in....They said "No, we don't do that" and walked away. Leaving me with the enterprise rep. Almost as if to say, i'm done with you, i got my cut.....
Wolfey
25 de ago. de 2015
Randy was a great salesman to work with, he seemed honest and wasn't interested in playing the usual back and forth on price game that is the standard when buying a car. We told him what we were looking for and he was very helpful in finding a vehicle that my wife actually loves. We have not taken the car back for a few minor things that need fixed but I am hoping the service department was as helpful as Randy was with the purchasing of the vehicle.
Ingridjones
24 de ago. de 2015
Mike greeted us as soon as we walked through the door. We talked a little about what we were looking for and he put us in the right car immediately for a test drive. Loved the car and bought it same day. We knew what we were looking for and Ford had it.
Peace Jon 2016
24 de ago. de 2015
It's was the most pleasant and the easiest time I had buying a vehicle and our salesman johnathon was very easy to deal with and will send anyone I know that needs a car to him
Baileyl1234
24 de ago. de 2015
Nick helped me get a car even though my credit sucks! The staff are incredible and will work with you. I highly reccomment this place !
Emeyer
24 de ago. de 2015
This is the second purchase I made through Ben, and my 3rd new car from Kings Ford. Why? The sales and service team are second to none! I have always experienced fantastic service with the dealership, and recommend the team to everyone that admires my new vehicles! Thank you for going the extra mile on every visit!
Pony_Car2015
24 de ago. de 2015
Everyone was great. From Bo the sales rep, to Jessie the finance guy, to Al the Internet sales, to Daniel who prepped the vehicle for me. They were all very knowledgable and prompt with any questions I had. I felt very taken care of.
emarshall
24 de ago. de 2015
Great young man. Your company is lucky to have him. I had many questions all of which he patiently and quickly answered. Many of which he answered as i later discovered on his day off. He also, came in to meet with me when it was convenient for me on his day off, not knowing if i was going to buy the truck or just look at it. Given that he had quite a drive to get there, showed tremendous dedication on his part. He patiently waited as i took the time to make my decision and go through the paperwork process. And it didn't stop there, I called the next day after the purchase with questions in regards to some of the options on the truck and again I got the same attention, detail and quick response as i did before the sale. His conversation, patience, understanding and general chit chat, as we went through the process was very much appreciated and was more like talking to a friend than a "pushy salesman". No offense meant towards anyone with that term. Note as well that there were several other gentlemen that i encountered while i was there and all of them were very pleasant and friendly. All of which who took the time to talk to me about the truck i was buying and some options that were available and just general conversation while the paperwork was being done. Excellent Staff and Excellent Service.
FordMan615
23 de ago. de 2015
Dealing with this dealership was quick and easy. They were up front and fair ok their pricing and very helpful when it came to financing and processing our trade. The salesman was very friendly and not overly pushy.
Zbuyer
23 de ago. de 2015
Our experience buying our third vehicle from King's Ford was good as usual. Everyone was helpful and seemed to go out of their way to accommodate us and our needs.
Psych101
22 de ago. de 2015
My initial experience with Marshall was less than satisfactory, however I encountered Anthony in the process. He made my vehicle purchase much more comfortable and was able to get me a better deal which was not unreasonable. Jesse was awesome too!
ryan
22 de ago. de 2015
Dan & kody have went out of their way to help me find the vehicle I needed. They are great guys to work with. This is the third vehicle that I've bought from them. Each time I've been treated great and have left with a good vehicle.
drumba
22 de ago. de 2015
I went to Kings Ford just to inquire about a fusion. I went to another dealer about a different car that I wanted more then the fusion but because of the excellent deal and wonderful service from Johnathan I came back and purchased that evening. I recommend this dealership!!!
GeneHat
21 de ago. de 2015
Anthony did a fantastic job at helping me and went out of his way to make us feel comfortable. I will definitely recommend the dealership to everyone!
munther65
21 de ago. de 2015
It was a good experience and excellent customer service especially from Genoa Boles.All employees were helpful, fast and professional. The prices are good, they have multi choices of cars.
Toothdr97
20 de ago. de 2015
Shane McGrady was wonderful. No pressure to buy, went above and beyond to make me happy. Will definitely steer my friends and family his way.
Casie
20 de ago. de 2015
They were prepared when we walked into the dealership to show us a range of vehicles to solve our new vehicle quest. All of our questions were answered and they worked to provide us the best deal possible.
shasto92
18 de ago. de 2015
they were very helpful. I had a good experience for my first time buying a car. Everyone was friendly and courteous. I got the car that I wanted for the right price and very happy with my purchase.
Judy
17 de ago. de 2015
They did everything to ensure I left with a good deal and the car of my dreams! Love my new Ford Focus! Would recommend them to anyone shopping for a Ford!
awhite
17 de ago. de 2015
We had a good experience, buying using the Z plan but John was super friendly and answered all of our questions thoroughly. We would return in the future.
Joe
17 de ago. de 2015
I feel a fair deal was reached for both sides. The financing took a little longer than expected but nothing too long. I would recommend Randy and this dealership.
Jannell123
17 de ago. de 2015
Great Custmer service. Taught me how go drive a stick when I was rusty. I would differently go back and recommend him to other people
chrissa68
14 de ago. de 2015
Morrie Ellington was great to work with. He listened to what I was trying to achieve and I never felt pressured. He helped to give me options that would work for me! Thanks for a quick, no hassle experience!
focusflo
14 de ago. de 2015
I stopped by on my lunch hour with my daughter to just look around. We were immediately met my a salesman that handed us his card and went on his way when he realized we were looking for a used car. Randy approached us when we got to the used cars with a friendly and helpful attitude. When we explain we were just looking he was not pushing and more than willing to show me the certified cars he had and explain them in detail. I thanked him and went on my way. I went to the Ford dealership in Lebanon and the salesman just did not impress me. So I came back to Kings Ford and to Randy. Again he was very informative and helpful. He treated me with respect and that is why I decided to buy from him.
FloorMatt007
12 de ago. de 2015
This is my second vehicle that I purchased over at Kings Ford, and I have yet to be disappointed by either the vehicles or the sales people. Tellis was fantastic! We didn't even intend on purchasing a vehicle that day, but Tellis he went through all the different options that suited our current needs. After patiently sifting through all the Explorers in the parking lot for my indecisive wife and I, we found one and drove away that night, perfectly satisfied with both the vehicle and Mr. Kennedy. Hopefully I'll be back soon to finally pick up my Mustang GT :).
Johny2012
12 de ago. de 2015
Two and half years ago purchase super duty truck from this horrible dealership paid upfront cash paid in full they promise to deliver the truck on time never happen when they finally delivered the truck the locking door system did not work properly took them took full month to work on it they never got right till now it's not working properly , running Into light issue problem never Sloved either , finally yesterday the engine start having clicking noise what you know I need new engine now two year old truck my truck was a lemon they never looked at me because they got paid they don't care so people stay away from this dealership ship and ford products FORD : found on road dead ....
PHXCSM
11 de ago. de 2015
Visited this dealership for the first time in my quest for a new Ford F150. Drove 10 miles to view a car that was listed on the website but found out that if the car has stock photos, the car is on the way, not at the dealership. Really was interested in the color of the car that was not in inventory. I did deal with Paul Plunkett. He was excellent in answering my questions and fulfilling what I needed to ultimately complete a sale. I have not purchased to date but, Paul and this dealership is still in contention for my anticipated purchase. Would recommend Paul highly.
karolyn.hogg
10 de ago. de 2015
Paul was excellent to work with. My husband and I felt comfortable with him, and felt absolutely no pressure. We feel that we got the best deal that we could in a low pressure environment.
albainae
10 de ago. de 2015
Dave was extremely helpful in buying my car. The staff at Kings Ford did everything they could to keep the car in my budget. I would recommend them to anyone!
smartin0816
9 de ago. de 2015
Ryan Davis was a low pressure, informative and friendly sales rep. He didn't try to push us in one direction. He listened to what we were looking for and showed us only those options. He was direct but polite and didn't tell us something that wasn't true just to get us to the lot. This happened to us with other dealerships and we didn't appreciate it. We would recommend Ryan to anyone looking for a vehicle.
boegey
9 de ago. de 2015
My car should not have been let off the lot because of the condition the some body was in. The tape used in shipping had been stuck in many in places on the car. I bought the car on a rainy day it was not apparent till the next day after the car dried. I called Mike Duffy he arranged for a meeting with some named Patterson, At that meeting Patterson did not speak to me he talked to other sales people and Mike. I had to ask some one who he was.My sales person was excellent I would buy another car from him.
Customer123457
8 de ago. de 2015
Very happy with Cars Express. They had a great car at a great price. Salesman wasn't pushy and very patient as we checked out the vehicle and asked questions.
Ronjohnsonjr1972
8 de ago. de 2015
Purchased a 2014 Ford Escape the sales and service team was great to work with, we had a few things on our escape that we were concerned with contacted the necessary personnel and the Kings ford team took care of our needs.thank you;Sincerely Ron & Vanessa Johnson
HoofHearted
7 de ago. de 2015
John and Kody made the purchase very easy. The price was fair and the truck was what I was looking for. Necessary repairs were made before I took possession due to "AS-IS" purchase. I am pleased with the work and highly recommend these guys for all your needs. Couldn't have been better!
Fordriver
6 de ago. de 2015
These guys were patient, helped us with every step of our used car purchase, and even were kind to our kids. Would return and recommend Dan and the other staff. They also gave us a reasonable and fair price on our trade-in.
kmackoway
6 de ago. de 2015
I have worked with several dealers before.... The people at Kings Ford went above and beyond all my expectations. They made you feel at home. They were all very comfortable to work with and talk to. No one made me or my husband feel any type of pressure of buying something. They even gave us advice on some future buys that we thought of doing in the future. While buying our car they helped us with every step and wanted to make sure we did not leave with any questions or hesitations. I would highly recommend them to anyone and will definitely be buying our next vehicle with them.
Phy.lease.2015
6 de ago. de 2015
Ardell Barkley was very knowledgeable. We discussed purchasing and leasing. I decided to lease a vehicle for the first time. I had a very pleasant experience working with Ardell Barkley and Nick Howell. I feel I could contact either of these gentlemen if I have any further questions concerning my 2015 Ford Escape.
Tomcloud
4 de ago. de 2015
I am very tardy in sending this, but is important to do so. Geno Boles saw us in the parking lot. After explaining what we were looking for...a used vehicle to tow a camper....he directed us to a great vehicle. He negotiated professionally and fairly, and everything worked out exactly as he said it would.You have a great salesperson in Geno Boles. As a sales manager myself, I know how difficult it is to find this talent, so appreciate Geno.Tom Cloud
dunitb4u
2 de ago. de 2015
I was helped by a salesperson and sales manager. Both worked hard to help me in my current situation to get a really nice vehicle at a great price. (Ford Fusion Titanium, 2015).
Blueninja
1 de ago. de 2015
I have never had a better experience with buying a car. John was knowledgable, straight forward and to the point. I felt my time was not wasted. He was very patient with me when trying to decide what to do. I would recommend him to anyone buying a ford at Kings. I have already told some of my friends to go talk him.
theresamaria1
1 de ago. de 2015
I came to Kings Automall convinced that I wanted a Mazda with a Ford Fusion being my second choice. This was my first car purchase. John Charles was the salesman that worked with me and he was fantastic! He completely sold me on Ford and I could not be happier with my choice! He was wonderful to work with, patient, and very knowledgeable. I would definitely recommend Ford to my family and friends.
Fordguy
31 de jul. de 2015
I would personally like to thank my salesman Geno Boles. What a great guy, and funny. Thank you so much for making my first purchase of a new ford truck so fun and easy. I will definitely stay a ford guy. Everyone that I spoke with was so polite and willing to help. Thanks again Geno.
Wolverinezimmerman
31 de jul. de 2015
I feel like I was treated perfectly. At no time did I feel pressured or rushed. Mike was straight forward, honest and helpful at every turn. I was able to test drive several cars with no hassle so that I could find the one that made me happy. I will absolutely return and absolutely ask for Mike every time.
TFIGG
31 de jul. de 2015
Marshall was very personable and upbeat. He was kind and knowledgeable about the process of buying the vehicle and set my mind at ease. He took the time to explain the process, the car and what to expect. The vehicle had a large crack in the windshield when I drove it off the lot. Marshall promised it would be fixed the following week (I bought my car on a saturday). I was able to set up an appointment with the auto glass vendor around my schedule and it was fixed that Wednesday. Marshall called me to ensure that everything was fixed and that I had no issues. He told me to call him if I needed anything at all. My overall experience with Marshall and with Kings Auto Mall was great. This is the first time I have owned a Ford and hope that the experience continues to be positive throughout the life of my vehicle. Patricia Figg
TitaniumES
30 de jul. de 2015
I had put off buying a new car because of the horror stories I had heard. Then I got to workwith Paul Plunkett. TERRIFIC.
ADM
30 de jul. de 2015
Jim Cobb made the experience so easy. He really took his time explaining the car's features. He worked around our schedules to make it convenient.
Epp5
30 de jul. de 2015
As soon as I shook Paul Flood's hand I knew it was going to be a good experience finding the right car for my more than 25k miles a year in miles.
dmhollis
29 de jul. de 2015
Very easy, no stress transaction, the entire process took less than 2 hours to get the vehicle we wanted. Would buy there again. Thank you so much!
Black2015Escape
29 de jul. de 2015
My husband and I felt good about our decision to continue leasing and Telles worked with us to get the deal that fit our budget and the vehicle that fit our lifestyle. Thank you Mr. Kennedy for working so diligently to get us the deal we were looking for! We are very pleased with our experience with you and Kings Ford!
dsimmons14
28 de jul. de 2015
I recently purchased a new car from this dealership. I was more than pleased with the service & deal that I received. We weren't there as long as I expected and got out the door with exactly what I wanted for a great price! Jonathon Charles was a fantastic salesperson to work with! He made it all seamless!
jessica
28 de jul. de 2015
I recently bought a car from this dealership. I was very pleased with the service and the deal I got. There was a small cover missing from the front of the car when I picked it up. They are going to ship it directly to me so I do not have to drive back down there. The only issue I noticed was that the inside of the windshield was dirty when I picked it up and will be hard for me to clean myself. But the rest of the inside of the car was clean.
Soonersinohio
27 de jul. de 2015
We got great customer service when we bought the car. But after we got the car we had many safety issues and tried on several occasions to receive assistance getting them fixed and got not one follow up from Nick Viox or his father Bill Viox. They also set the mykey feature on the car and it can only be fixed by another key and they will not assist with that either. We will NEVER recommend anyone to go there. They never did a inspection on the car and in turn there are many safety items that cost hundreds of dollars to fix by us. If we had found a bad recommendation about them we would have went somewhere else. BEYOND DISAPPOINTED, AGGRAVATED, AND EXTREMELY ANGRY!!! DO NOT BUY FROM THESE PEOPLE THEY ARE SCANDALOUS!!!!
Kdew
27 de jul. de 2015
Anthony was very helpful and listened to what we wanted. He, along with the sales manager Ken, got us into a great car with a great deal as well!
kkincbus
27 de jul. de 2015
Even on a busy "midnight madness" Saturday, the sales staff at Kings Ford were friendly, efficient, and spent a great deal of time working with me to find a monthly payment rate that I was comfortable with. Special thank you to Travis Martin and Doug Fuller for their time and attention.
DR in Mason
27 de jul. de 2015
Worked with Bob Creed at the dealership and he made buying a car as painless as possible. Bob's knowledge and dedication to making sure I got a comfortable deal was a pleasant surprise. I never felt pressured by Bob or his son in buying a car. He took the time to build a relationship. Would highly recommend Bob Creed to anyone looking for a Ford and/or used car at Kings Ford.
Explorergirl
27 de jul. de 2015
Bought my last two Ford Explorers at Kings Ford. Everything from sales to service handled professionaly and efficiently, as well as friendly! Very happy with my Kings Ford experience over the last 3 years.
r&b8104
27 de jul. de 2015
FRIENDLY, GREAT PRODUCT KNOWLEDGE, NO PRESSURE, I would return to this dealership in the future when I am ready to purchase another vehicle for myself.
Thomasschirmer
26 de jul. de 2015
I went in with a car in mind and they helped me get that. The car was priced right and they gave me a reasonable offer for my trade in.
klevenjeremy
25 de jul. de 2015
I loved the service delivered by Geno Boles from the Ford car dealership. He was an excellent salesman who showed me the Ford Focus I wanted, and even got me the color of the car! He greeted me with a high level of charisma and I am thankful for his patience, honesty, and dedication to giving me my first car. The overall process was very quick and effective. I hope to visit King Ford's in the near future and see what you all have in store for us! Thank you!
Pakdud
24 de jul. de 2015
I was pleased with the way I was greeted with a warm and friendly smile. I never felt rushed or pressured by Anthony. My wife and I were pleased that Anthony was willing to work with us until we could settle on a price we could afford and we felt was fair. Thus far we are very pleased with the automobile we have purchased.
J Taylor
24 de jul. de 2015
Went to Kings to see a loaded Expedition...a demo that the owner was currently driving. The center console was littered with dried coffee stains; assorted coins were left laying in the tray ahead of the shifter, said coins comingled with some sort of crumbs; same crumbs on the floor with a few sprinkled around the passenger seat for good measure. A walk around the vehicle found a slight dent in the front passenger door and BOTH right side rims had been in contact with (likely) a concrete curb...numerous scrapes and gouges on both. This was a $67000 vehicle. Hard to figure why any dealer would show ANY vehicle in that condition, let alone a demo currently driven by the owner of the dealership The sales person was very nice...and a little sheepish when I pointed out the condition of the vehicle and the damage. An email to the owner, the sales manager and the internet sales manager have gone unanswered.
brandoncjames
24 de jul. de 2015
Really not happy with my service here. Dropped my Ford Escape off (made an appointment) at 730am with a horrible squeaking noise while steering. I had to call them several times for an update, even though I made an appointment they didn't look at my car until late afternoon. First off, they wasted what little time they spent on the car doing recall work that I did not authorize, presumably so they could get paid, and then horribly misdiagnosed my problem as being bad strut bearings. After giving me a quote for $700, only $30 of which was in parts, I decided to get a second opinion from another garage.Turns out I had a bad control arm and ball joint. Even though Kings Ford told me it was not a safety issue, it definitely was. I had the second garage do the repair. In my opinion, Kings Ford does not put your safety or best interest first, they only care about getting paid. I can't imagine how upset I'd be if I paid them $700 and it didn't fix my problem. Please consider a different garage when looking for car repair professionals.
maggiedaly
24 de jul. de 2015
It was my first ever car purchase and I am really happy with everything from the process to the car. They helped me find an affordable car that I liked and fit my needs. Thanks!
grandma dee
24 de jul. de 2015
We were driving through the Ford dealership at Kings Auto Mall spotted the Ford Explorers, stopped and got out of the car. Mr. Boles came out to us in the parking lot (VERY HOT DAY). He was friendly, asked what we were looking for in an automobile. After we explained our situation and desires he showed us the 2015 Explorer that we eventually purchased. Mr. Boles was friendly and knowledgeable. My husband and I both will gladly recommend Mr. Boles and the King Ford Inc. dealership.
jwilz
23 de jul. de 2015
Appreciated the help with financing, as my credit has been tarnished by circumstances out of my control. Kody Lowe and Ryan Davis helped very quickly. The used f-150 I purchased so far so good.Car sales express is 3 hrs from my house so they stayed late to get deal done.
Debbie Sumner
22 de jul. de 2015
Good service, great team work. Bill Schehr was very helpful in helping us fine the right car. He showed us several cars before we made up our minds.Thanks Bill for all you did for us!
shannyrass
18 de jul. de 2015
We just purchased a new Ford Explorer and we are extremely happy with everything! It is the perfect car for our family and such a nice ride. We worked with Paul and couldn't be happier with our experience. He worked with us for a week before we were able to meet him to pick up the car and was always there to answer any questions we may have had. He was extremely knowledgeable about the car and the process and made the whole experience very smooth. We will definitely be back for our next vehicle!
1st Time Ford Owners
17 de jul. de 2015
Your dealership stood out above the rest when a person greeted us as we entered the lot. Some dealerships we had to find a salesperson.
Terri7
16 de jul. de 2015
This is our second car that we have leased from Kings Ford. Our first lease experience from Kings was stress-free and pleasant so when it was time for another vehicle we came right back!
driver
15 de jul. de 2015
great customer minded salesmen very knowledgeable would deal with him again great job. we visited other dealerships of different make automobiles and I was treated better at kings ford that is why I bought a car from them besides getting a good deal
Kathy62
14 de jul. de 2015
GRPEATp! Ip wpsh copupld ay mopppppppprpeppppp!p Yopuprp nopt gopnna gept topop many moprpe words. Randy wpas geat . Very pleasant experience.My keyboard is acting upppppppppppppppppp.Nice car. Happy.
Racheld70
13 de jul. de 2015
Great staff, got me in the car I was looking for quickly with out hassle. Was able to secure financing quickly and drove home with a new vehicle in as little as 2 hours from the start of purchase.
partonr1
13 de jul. de 2015
Excellent service thank you for all that you did. I was able to get through the whole process in the less than 3 hours and less than 30 min with finance.
kingcarol
13 de jul. de 2015
My sister handled the entire purchase very easily. I. have not yet seen the car. I have answered this survey for the third time, perhaps Sandi would be better equipped to answer your questions since she dealt with you in purchasing this vehicle.
syckid92
11 de jul. de 2015
Paul listened to my needs, showed me several possible options that fit my budget, and was overall very helpful in the purchase of my new car.
Sandra G
11 de jul. de 2015
When arriving at the dealership I was immediately helped with what I ask at the front desk. I wanted to drive a ford escort to see if I would like driving it. I was given many choices to choose from. I never felt any pressure and this was very nice, because when I feel pressure, I walk out. The salesperson, Jim Cobb, explained everything from financing, leasing and all the features on the new ford escape. We had just come from another dealership where the sales person did not seem very experienced. I was very pleased to have someone who had the experience I needed to secure the new ford escape.
66mustangguy
10 de jul. de 2015
Paul was an exceptionally nice and knowledgable person to deal with. Answered all of our questions and kept us updated over a holiday weekend once we zeroed in on a car located at another dealership. Not at all pushy, a trait not present in a lot of sales staff. Financial dealing with Andy was also smooth and effecient. Nice experience all the way around and would highly recommend Kings Ford.
carmensus
10 de jul. de 2015
Dan and Kody were so supportive throughout the entire experience. They made the entire process seamless and stress-free, while getting me into a great new car quickly!!
Zombiebomb
10 de jul. de 2015
Shane was very friendly and didn't try to push. Attentive to my questions and needs in a prompt manner. Finance was also great, they were focused and were able to get me in and out so I wouldn't be late for work. The process was great with no fuss. Only thing I didn't like was that the inventory was a little unorganized. I would have liked all the cars together so that I wasn't walking all over the lot to look at and compare a specific model of car.
SarahJ
9 de jul. de 2015
2nd vehicle purchased at kings automall in the past few years, and 1st at kings ford. Tellis was very helpful, friendly, and got us a good deal on our purchase and trade in. He listened to what we did and didn't want, and helped us move forward with the right vehicle the first time, instead of pressuring us into something more we didn't want. Made the experience much nicer than expected.
chuck
9 de jul. de 2015
POORlack of knowledge - I asked about the navigation system and he didn't know how it worked. He had to get another sales rep to explain it to me.Sales rep did not listen - After agreeing to the deal I told him since my wife was on the paperwork I would have to go get her. The sales rep then told me to empty my car that I was trading and he would take off the plates. I then emptied the car and stacked everything outside the door. Sales rep then asked when my wife would get there. I told him before I had to go pick her up and she was not coming until I got her. He said well we will have to finish this the next morning. He suggested I leave allo my stuff I had taken out of my car at the dealership until the next day. I told him that was unnecessary and put everything back in my car. As I drove home I seriously considered canceling the whole de3al because obviously the sales rep didn't know what he was doingI decided I liked the vehicle and would continue with the sale. My wife and I came in the following day and the vehicle was ready. He told me that Nick, your technology guy would explain the electronics. Nick did a good job and told me after his briefing and set up that my sales rep would continue the orientation/explanation of the vehicle. We asked the sales rep what else we needed to know and he said it was all in the manual. The only reason I know there is a separate tire warranty is because we were sitting next to another sales rep who was explain to his client everything that was in the manual folder.If this had been the first stop on my evaluation of the Ford Escape I would have walked out because I learned nothing from the sales rep...
brewolterman
9 de jul. de 2015
Such a quick and easy process! We had a car in mind, and were shown our options for financing. There was no pressure or pushing us. Our sales person asked all the right questions and was really laid back. We were introduced to many people at Ford, and everyone was very friendly. We were shown the car in full detail and our sales person was open for further contact if we had any questions or anything we needed. Overall amazing service! I had no idea it could be so easy.
Civil Engineer '77
9 de jul. de 2015
I have always hated to shop for cars......would rather go through another root canal. So I am unexpectedly pleased w/ the service provided by Dave, Andy, and the other staff at Kings Ford responsible for the purchase process on my new Focus. Fast, painless, and entirely thorough.
Hodge
7 de jul. de 2015
We appreciate Toby and his diligence to find exactly what we needed for our growing family. Your patience with us enabled us to find just what was best and in our price range.
Ford
7 de jul. de 2015
My sales rep listened to my wish list when we arrived. He filled most of what I was looking for. He was courteous and made my new exciting purchase a very pleasant experience. Thank you Geno! I love my new ride!
davebolton17
6 de jul. de 2015
My name is Dave Bolton, and my wife's name is Karla. We drove from Grand Rapids, MI to Cincinnati to buy a truck from you. Dan Cutter sent us an email giving us the best and fastest route to get there which was different than mapquest so that was much appreciated. First contact with Kody was very helpful. I work second shift in a printing plant that is strict with cell phone usage and he made sure to text and that was much appreciated. They did have all the paper work ready to go and went extremely quick and worked with our Credit Union. Dan Cutter was very nice, introduced himself to our boys. Kidded with them asking if they were Michigan or Michigan State Fans. Very nice to work with. The truck looked great and was in the price range we were looking for. Only one little misrepresentation, the ad said rust free and it wasn't, but it was still better than the trucks we looked at in Michigan. The other unfortunate incident was the truck stalled after we got home, we tried to restart and it wouldn't start so we ended up having it towed to Borgman Ford in Grandville and it ended up costing us over $800 (plus towing) to fix. Disappointing after having the truck for less than a day. Not sure if that could have been diagnosed before. Hopefully everything else checks out and we can enjoy our new ride.
Fordf150
6 de jul. de 2015
Was a pleasant experience never bought used before.....Sales consultant was very courteous knew what we want it not pushy. Didn't try to sell us something we didn't want we were very pleased with the whole process of buying a used vehicle. Would recommend this dealership to friends and family.
MsTeri
5 de jul. de 2015
I had been looking for an older model Mustang and when I found one at dealership, but had an issue with negative equity in my current car loan, everyone from the sales manager I was back and forth on email with for a couple of days, to the salesman John Heath, Bill Vioux and the finance guy Ken, worked with until they made it happen. I left there a very happy Mustang owner - for my birthday! Great group of guys to work with!
Kay
5 de jul. de 2015
My experience with Kings Ford was very pleasant. I hate car shopping generally, but was surprised how laid-back and unpressured that I felt when dealing with the employees of the dealership. I must say my salesman, Toby Madden, was the best. He made the whole experience less stressful than usual when dealing with buying a car. I came in on Thursday, test drove 2 cars and left. I came back the next day, fairly certain I was going to buy the white Explorer and Toby made it easy.
Jenz
5 de jul. de 2015
I have no problems with Mike Duffy or the salespeople I talked to, or the car I purchased...I am upset over the fact that price was agreed to over the phone (after the original salesman, Paul Plunkett, talked to his manager) and since it was not either discussed with Mike Duffy or it was ignored when the "better" deal was found,(they saved me 0.4% on interest, but I am paying more for the car, don't see where that is "better" for me) was not the final price I paid for the car. Had I been just a little more alert, (after working a full day, starting at 4 a.m.... and rushing around to get there... I wasn't on top of my game) I would have caught this, so it is partly my fault. . Either way, I am still not pleased with this part of the deal, they agreed to a price and charged me more.
Watsonmc87
4 de jul. de 2015
The service was great, the staff was helpful and I enjoyed the car I bought. Thank you. I will come back and buy again. Thanks for the servey
R.j Walters
3 de jul. de 2015
Randy was very helpful and knowledgeable about the new truck ! I would highly recommend them if you're looking for a new vehicle . We buy all ours at Kings Ford .
Lofgredw
3 de jul. de 2015
I came into the dealership unsure with myself financial and what I could afford. Ardell went above and beyond the sales price and got me into a car well beyond my wildest dreams and at a price I could afford and help myself grow.
Erica H.
2 de jul. de 2015
This was by far the best car-buying experience I've ever had. The whole process, from the first communications through the purchase process, was very pleasant, and the salespeople I worked with (Al and Randy) and Finance guy (Jesse) were awesome! I will definitely go to King's Ford for my next purchase because of the top-notch service I experienced!
adams,jerry7927
1 de jul. de 2015
Ben was very informative and answered all our questions and concerns. We did all the research on the car before talking to Ben and he reassured us that we were buying the right car. He was always very polite and always listened to us. Thank you Ben.
james
1 de jul. de 2015
we had excellent service, no rush and all of our options explained in detail. We were treated with respect. most of all the new technology which can be over whelming was patiently explained and demonstrated.
wkeith
30 de jun. de 2015
To whom itmay concern, I thought my experience at Kings went well. I walked in and went directly to the salesman I was recommended to see. Mr. Ardell Barkley was with a customer but for a short period. He showed me every truck let me know the year along with the mileage. Once I my decision to purchase the truck was final, the process did not take long at all. Thank you to all involved.
Mr Retire
30 de jun. de 2015
Geno pointed me to exactly the vehicle I wanted to see. No wasted time at all! He read my wife and I very well and knew we were very specific about the vehicle we wanted to drive. I appreciate his help, the vehicle he selected and the fair price we got. I was encouraged to make the deal then and there although the I had not intended to buy that day.
Mike
29 de jun. de 2015
We worked with Anthony Alexander and he had all the answers and some for what turned out to be a great overall experience. The dealership was very busy but the time it took to get to the finance guy did not hurt the overall service! Thanks Anthony !!
Snuggys Mattress Express
29 de jun. de 2015
Very friendly service also the sales people went out of there way to make my experience pleasant .Mr. Dave Schaub Mr. Plunkett &Mr.Ken Patterson sale manager
Parkranger25
29 de jun. de 2015
From beginning to end overall great experience. Began with inquiries online and went to a salesman on the floor of the dealership. Very knowledgable sales staff, good atmosphere and helped us with our financing needs. Never felt pressured and we left dealership knowing all the features our new vehicle was capable of.
Sarahshelley2.0
29 de jun. de 2015
Nick was awesome to speak with and he answered all my questions. Very polite and courteous. We couldn't have asked for a better sales person. Plus we got a great car. Thanks so much Nick.
JohnJak
28 de jun. de 2015
The sales staff was very friendly, knowledgeable, professional, NOT PUSHY, and generaly nice. The one thing i would see thoug in my several visits would be that the sales team would regularly get pulled in 4 different directions. If you are looking to buy a car, test drive, or get some questions answered, make an appointment. I think the reason that they are so busy is because people see that the staff is really THAT good!
fb3
28 de jun. de 2015
Our experience at Kings Ford was outstanding. Our salesman Tellis Kennedy was great. He was not pushy and was very willing to accommodate our needs. I will definitelysend anyone looking for a vehicle to him.
Person2
27 de jun. de 2015
They have a Very nice sales staff, professional & caring. They spent a lot of time with me to make sure I got the right vehicle.
Swede
25 de jun. de 2015
Right now I would shop Kings Ford again for a vehicle. Jim was very easy to work with, not a typical car salesman. It'easy to shop vehicles at Kings Ford.
lorilynn830
24 de jun. de 2015
We had searched for the exact car that my daughter wanted for several weeks. After finding "the one" at Kings Ford, I spoke to Bob Creed several times. He met us at the dealership (on his day off!!) so we could see and drive the car...and an hour later we were driving it home. It was worth the 90 mile trip at 8am on a Sunday! Bob Creed was amazing to work with and made this the easiest car purchase I've ever made.
Emily
24 de jun. de 2015
Paul was a very friendly and knowledge sales representative. He was quick to respond to my questions, and stayed through out the entire process, even though it was Father's Day and we knew he had dinner plans. I would highly recommend him and Kings Ford to everyone.
BEAR
24 de jun. de 2015
STARTED LOOKING ON INTERNET.FOUND A CAR AT KINGS FORD.TALKED TO AL SIEWE BY TEXT MESSAGE.AL GAVE ME SOME INFORMATION AND TOLD ME TO CONTACT DAVE SCHAUB.GAVE DAVE INFORMATION AND HE MADE IT HAPPEN. TEST DROVE THE CAR AND FILLED OUT PAPERWORK SAME DAY. DROVE OFF WITH CAR .THANK DAVE FOR COMIMG IN ON HIS DAY OFF AND PUTTING IT ALL TOGETHER FOR ME.HE MADE MY EXPERIENCE AT KINGS FORD VERY EASY AND ENJOYABLE.THANKS.
Mutley65
23 de jun. de 2015
My experience at Kings Ford exceeded my expectations. My salesman worked hard to make sure I was educated and satisfied with my purchase. The overall experience was positive and was totally stress free.
dpap
23 de jun. de 2015
While the drive from Dayton was long, it was worth it. I was pleasantly greeting and shown a number of cars. My needs were will addressed and all my questions answered. It was like talking to the guys next door, but with a purpose. I see no reason why I wouldn't do this again two years from now. Great job, great service, great people. Definitely rates an A+. (Former teacher)
Klyons0736
23 de jun. de 2015
My experience at Kings Ford was exactly what I was looking for. All of my questions were answered and I felt very comfortable during the whole process
JerryC
23 de jun. de 2015
The salesman was exceptional. He worked hard to ensure I had the best service possible. He spent a generous amount of time working with me to put into the vehicle that I wanted, and he did it with a smile.
webb,vicki 63
22 de jun. de 2015
I have bought my last 4 cars from Kings Ford and I have always been pleased with my experiences with them I went in to my sales representative Ben Mumfrey and told him what I was looking for and I got the car and the right price exactly what I was hoping for every time.I couldn't have been any happier and I love my New Escape it is Awesome!!!
ubearcat
21 de jun. de 2015
I had a great experience purchasing a used vehicle. Felt like I got a good price. All done is just a couple of hours. Would recommend.
Phil
21 de jun. de 2015
I'd like to send a huge thank you to Anthony and the staff at Kings Ford for their exceptional service with helping me with my turn in and lease of my old and new F150. As I stated before, every person that walks through the door is looking to purchase something. It's the sales and staff that has to diagnose and problem solve. Anthony was A+ at this last week and I'll be returning in 3 years for another purchase. Keep up the outstanding work!
Guckiean
19 de jun. de 2015
Really did a great job with working with me to make a deal on my truck.would definitely recommend this dealership for anybody who's looking to buy a new vehicle
First.Timer
19 de jun. de 2015
As a first time buyer, I was fairly nervous even though I knew I had done my homework and brought my mother along. We were treated respectfully, never ever pushed, and accommodated to meet our personal needs. This was by and far much easier an experience than I anticipated. With little to no stressing (and a weekend test drive for Dad's mark of approval) I signed for a clean, sound, quality car. Couldn't be more excited!
Gnchensley
19 de jun. de 2015
Dan was friendly to us from the beginning. He answered all our questions thoroughly and took the time to get to know us. We felt he was working for us and not against us like in other dealerships. His experience and expertise helped us get what we wanted in a car.
katieeichler0989
18 de jun. de 2015
I am a first time buyer and needed some wheels pretty quickly. Kings helped me find something affordable and safe and with very little effort!
Mike1232
18 de jun. de 2015
I hate buying cars and I don't like dealing with salespeople generally but it was a pleasure dealing with Ryan Davis. I felt like he did a good job. I was a little disappointed The manager wouldn't outfit the truck with new tires.. My trade in had brand new tires on it. He said there wasn't " enough room in the deal" I disagree, but I needed the truck so I bought it. Ryan did well.
Rlang34
18 de jun. de 2015
We had gone to other dealerships in the past and thought we would give this one a chance since they had the vehicle we were interested in.
woytsek, mike1234
17 de jun. de 2015
The staff did everything they could to make my vehicle purchase a smooth, easy, great experience. I would recommend them to my family and friends for vehicles in the future. Great bunch of people.
Greg
17 de jun. de 2015
Randy was very friendly and helpful., showing us several vehicles and explaining the different features of each. We test drove the Fusion S and SE, and decided on the SE. We are very happy with the vehicle and the service we received. I have been to many dealerships in the past and been turned off by high pressure sales people, Randy was the opposite of this, he listened to our wishes and addressed our concerns respectfully and never once did we feel pressured.
mennesr93
16 de jun. de 2015
Setting up the test drive was extremely fast and easy. Then when we went over all of the car information, the guys were very thorough in explaining the car specs and warranty information.
Gtgranttaylor
16 de jun. de 2015
I worked with Tellis Kennedy and have been working with different used cars salesmen for a while now and he was one of the best. he doesn't hover, laid back, but knows his stuff about cars. He helped out in calling BMW to see when my factory warranty would expire and about the tires. financing was pretty quick and painless. At the end of the day I got a car that was on the top of my list with good value at a good price.
Kk
16 de jun. de 2015
Randy continued to search for something for us, after he understood what we were looking for!We were disappointed to find in the end that they only had one key to this car and it ended up costing us $80.00 to get a second key made! I also did not notice that the lights do not come on automatically, as I think all cars should have this feature!
nanascar
15 de jun. de 2015
My experience with you, Ardell was exceptional. I would have never been able to get the car without you and all the loops you went thru. I would recommrnd you (which I already have) to everyone. Thank you for everything.
lynniya
15 de jun. de 2015
Tellis kennedy was the consultant I worked with, he was very patient with me . He offered me several options for financing my new car and I was able to leave the dealership without worrying as to whether or not I received a good deal. I told him my monthly price range and I was able to get a car within that range with a 60 month repayment period. I honestly didn't think I would be able to get a brand new car but thanks to Tellis, I did . Thanks for all the help Tellis and kings ford
Cridcar
15 de jun. de 2015
Great service! Had a great experience where I felt like I got exactly what I wanted. I really appreciated how quickly they got us in and out it made the process painless.
Tdw12345
14 de jun. de 2015
I think Toby did a great job with helping get my first car. I appreciate all his help, I got a car that i really liked and can afford thanks to him.
Cheezld
13 de jun. de 2015
Since I was buying my first car in 14 years, I was worried what the experience would be like. Randy was so down-to-earth and helpful. The whole process went more smoothly than I could have hoped!
CoryC
13 de jun. de 2015
Best dealer and dealership in town. Did an excellent job to help find me the best car. Took the extra time to help research other options and explain all of the pricing.
Retire Boilermaker
11 de jun. de 2015
Shane try to help us every way he could. When we were able to purchase the car he had the car really for us. He worked with us and did the little things needed to make the sale.
rhash572
11 de jun. de 2015
My experience was very positive. My Sales Rep, Johnathon, listened to me and provided advice and information specific to me. I would definitely purchase my next Ford from Kings Ford.
cacomer
10 de jun. de 2015
Kings Ford is very convenient to my work and home. I was very comfortable walking around the lot looking at the cars. My Salesperson was Shane McGrady, who was very helpful, new the car, and polite. He has encouraged me to come back and he would go over all the features in my new car, which I am going to do. I do have a couple of items I need the service department to look at and I feel confident that they will take care of the them.
richard002
9 de jun. de 2015
Randy Kleine helped us with the purchase of our used Fusion a couple of years ago, and with a new Explorer in May, with a trade-in. The experience was a pleasure, not an ordeal, and we found everyone to be professional and friendly. Great people, great cars, great price!
Captkdlipps
8 de jun. de 2015
Toby Madden was my Salesman .. He was very well informed.. He listen to what I want .. the price i wanted to pay and put me in the right Car .. This is my second purchase from Kings Ford .. and i will be back in the future..
Joesusedcar
8 de jun. de 2015
Trust. When we agreed on certain aspects of the deal we shook hands and I knew I could trust him to make it happen. When you shake a man's hand you have confirmed an oral contract. Trust is the way I conduct my business and I could trust Randy.
kygirl
8 de jun. de 2015
I was greeted when I pulled up by Randy Kleine, and he was excellent to work with. I had done some research ahead of time and so I knew what make/ model I wanted along with which features (4wd). Randy knew exactly where on the lot to lead me,explained the differences between the upgraded models (SE vs. Titanium) He was able to show me all the features, from the folding back seats, to the key-less entry and the amazing dash and all the new features. We also worked with Andy Buchanan for our financing and I believe it was Jesse Whitley that also helped with some of our questions about KY and it's taxes and property taxes on the car for the year. They were very helpful and able to answer our questions.
G'ma
7 de jun. de 2015
Dealership was totally accommodating and Paul was patient, knowledgeable and always courteous! The selection of cars was spot on and the finance guy was awesome! A lot of communication via email which kept me connected while trying to make my decision.
gray bullet
4 de jun. de 2015
Bill was a great salesmen very friendly on the spot. He answered all are question and concerns. Both my son and I were very impressed and would recommend him . we both love this car specially my son it is his first car. Go Bill !!!
t mercer
4 de jun. de 2015
Knowledgeable friendly customer service. Bill did his best to achieve a great deal. Helpful hassle free experience. Made buying our car a pleasant experienceGreat job! We love our Ford Fusion
Jk1234
4 de jun. de 2015
Even though they were busy, the staff was courteous, friendly and processed us through our purchase quickly. Our entire time on site from initial test drive to signing was half of what I have experienced at other car dealerships.
Drichter
4 de jun. de 2015
We were impressed that when we arrived a half hour before opening time. Randy came straight to us. Introduced himself and started helping us before the doors were open! We like this ambition!
Salesman, odellt
3 de jun. de 2015
Our salesman, Randy was very courteous to us. He was encouraging to help us decide on the vehicle. He was not a pressuring salesman, who you want to run from.
skyline
3 de jun. de 2015
JASON GOT ME IN AND OUT! Quick Service!! If you need your car back fast go there!We love our Ford's!!!!Thanks and keep the no tax money!!
fatnfuzzy
2 de jun. de 2015
Kings Ford is willing to work with you to allow you to drive away with the car you want. We negotiated the price and I drove away with the Ford Fusion I wanted with all of the options I was looking for at a price I could afford. Great team.
Happy Grandma
1 de jun. de 2015
We were not planning on buying a new car on Saturday. We had discussed the fact that we needed one and had decided on a Fusion. We wanted to drive it and to price some new and used Fusions and look at the Hybrid for gas mileage. Instead, with your help, we ended up buying a new Ford Escape, and we couldn't be happier. You were helpful, informative, friendly, relaxed, unrushed, and attentive to our needs and you did not pressure us in any way.We came away tired, but happy! Thank you!
GotsMeANewCarrrr
31 de may. de 2015
Jim Cobb and his coworkers made it possible for me to purchase my new car. They were all very helpful in assisting me to find a car that meets my wants, needs, and budget. The next time I plan to purchase a car, I will be paying Jim Cobb a visit! I will be recommending many to buy cars from him. Jim Cobb is my guy!
amuir
31 de may. de 2015
Ardell help us with a vehicle to match our budgeWith his help he found us a vehicle that exceeded our expectations The Fusion SE he found for us was perfect for our family Couldn't be happier
Trandall
31 de may. de 2015
There's never a time I visit Kings Ford whether I'm window shopping or really shopping that I don't have a pleasant experience. Customer service and vehicle knowledge was awesome. Ardell acted fast because he knew I wanted to. He was personable and very knowledgeable. I am satisfied with my purchase and the Service I received from both Ardell and Phil.
joyJC63
30 de may. de 2015
This is a great looking car that fits my budget. Ardell Barkley in sales was very attentive to my needs. He answered any and all questions and showed me vehicles that met with my desires. My wife was happy too with the selection! Great service!
PaT242
30 de may. de 2015
I viewed the vehical online 1st & made a call before coming for a test drive. Both the sales rep & vehicale were available when I arrived. The purchasing process was very smooth & efficient. My questions were all thoroughly answered, & communication was clear. I would highly recommend Ford Kings Auto Mall for quality vehicles & service.
jennifermcqueen13
30 de may. de 2015
I enjoyed my experience at Kings Ford with Paul Flood. He was very helpful in the process and made the paperwork nice and easy for me. Very happy with my new purchase!
Russ101
30 de may. de 2015
I returned to Kings Ford because I had bought my last car there and felt good about the maintenance and service I received. This time around the salesperson provided good information to help me compare and contrast different models and pick one that met me needs. I liked that their tech guy synchronized my phone and the car's audio system through Bluetooth.
Ford Man
30 de may. de 2015
I recently purchased a new car from Kings Ford. The transaction was very smooth. I didn't feel pressured. I had a relaxed feeling and comfortable.
Ford
29 de may. de 2015
Not a hard sell. Friendly. Helpful. Knowledgeable. Was able to work out financing. Advised the difference in leasing vs purchase. Since the car was for my daughter he spoke directly to her. This was good.
binkers
28 de may. de 2015
Recently purchased a used vehicle from one of the Kings Ford lots. Purchase was smooth and the staff was very accommodating.When the first 30 days had all but passed I ran into a minor detail with the functionality of the vehicle and contacted the sales staff and sales Manager. Let me tell you... I have never experienced a company that was so willing to go above and beyond to accommodate a customers needs and resolve the issue, they treated me and my wife with respect and finished the task in a more than timely manner!!!Kings Ford & Car Sales Express has just sealed the deal and will keep us coming back.I must note... this is the 3rd vehicle we have purchased from them and we have been thoroughly happy with every purchase!
JRober
28 de may. de 2015
Randy was very knowledgeable about the cars in stock, took his time to show our family many options, and was able to quickly match a vehicle that perfectly met our needs.
debcrts
28 de may. de 2015
This was the best car buying/leasing experience ever! Friendly, knowledgeable service.We pulled in the lot, I saw the car I wanted and within 1 hour the deal was done. I love my new car!I will absolutely recommend Kings Ford and Mike Duffy to anyone looking for a new car.Thanks for the great service!
Standard1
27 de may. de 2015
Friendly and quick service. randy was energetic and very knowledgeable. Found my son a great first car. Offered to buff out scratches which was a bonus. Who doesn't want a bonus?!
SarahHaley
27 de may. de 2015
After many months of research and shopping for the exact used car I wanted, I found it online at Kings Ford. I got an immediate response to my inquiry and decided to make the trip from Louisville to Cincinnati. My salesman Dave Schaub was so incredibly nice! He listened to me ramble on about my research and search without yawning once! The car was in great shape and I got a great deal on it - and I was treated with respect, which, as a woman, is a different experience than I've had before with other dealers. To further my wonderful experience, while signing all the paperwork, Jessie Whitley went to the trouble of finding me a route home to avoid traffic. It's the little things ... The entire experience was outstanding, and I cannot recommend this dealership enough. Thank you to all the people I dealt with directly, and thank you to whoever trains and encourages these employees to be so darn NICE! Buy from these people - you won't regret it!
Dave KY
26 de may. de 2015
Very knowledgable staff and a fair trade in and purchase transaction. I found the right vehicle even though I was initially interested in another and ended up with exactly what I wanted. Staff was very friendly and worked through the transaction in a timely manner.
cdlucas
26 de may. de 2015
I would like to thank Travis Martin for making my experience with this dealership much better and resolving a prior problem that we experienced with the used lot at Car Sales Express. If you have any problems, please let the dealership or someone else know. They are willing to make things right.
JeffD
26 de may. de 2015
My experience was no hassle. Had most of the details worked out before I even came into the dealership. It was quick and painless. Everyone I dealt with was great.
Scuba2015
25 de may. de 2015
4th vehicle from King's Ford. Like them a lot. Good selection and Good service. They understand my needs and I appreciate that very much.
Hirsch41
25 de may. de 2015
I had a great experience buying my vehicle at Kings Ford. The sales person was knowledgeable about the model I was interested in, and didn't pressure me into something I didn't want.
Abjwitt92
24 de may. de 2015
The folks at Kings Ford went out of their way to make the purchase of my 2013 Ford Explorer as quick and easy as possible.
Jennifer1895
23 de may. de 2015
My husband and I worked with salesperson, Ben Mumfrey. I found the vehicle I wanted in a neighboring state. He facilitated a trade in a timely manner and was very diligent, accommodating and friendly during the whole sales experience. I would certainly recommend him to another in the market to purchase a Ford! Jesse Whitley handled our paperwork efficiently and was very personable and informative. Aside from Ben and Jesse, who made the sales experience very pleasant, the dealership as a whole needs to improve the personalization of their automated emails. During and after the sale...and when we shopped at Kings Ford with another salesperson a year or so ago, the automated follow-up emails failed to achieve a personal touch. They were directed to my husband only and implied that I was still shopping...both when a vehicle had already been chosen and again after the sale. While I appreciate the intent, it falls short by being so very impersonal.
KarinJ
22 de may. de 2015
I have no complaints. I was very pleased with my experience at Kings. I will return in the future!
bully
21 de may. de 2015
We came over to get our Explorer serviced and looked at a couple of cars and talked to Geno and decided to buy a used car.
Scott
20 de may. de 2015
They fixed my truck in record time and the service rep. was the most polite and kind lady in the world. FANTASTIC JOB! Thank you.
jescape
19 de may. de 2015
Car Sales Express sales staff were very informative and friendly. It made my car-buying experience easy and enjoyable. I would go back and/or recommend them to someone looking for a used car.
Songer94
18 de may. de 2015
Contacted Dan Cutter on Friday about a truck I had seen online we set up a time for me to come in and look at it for that Saturday. As soon as I pulled in the truck was sitting there waiting for me Dan came out handed me the keys an said before we even talk take it for a test drive. While on my test drive another customer came in to look at the truck an Dan told them it was on a test drive rather then trying to sell it from underneath me. I had my 3 year old daughter with me and Dan was nothing but the nicest guy he helped keep my little one occupied while we were going through the paperwork process not once during the whole sale did Dan ever try to force a sale or anything I mentioned a slight noise I heard on the truck and he immediately was on it trying to get what the noise was fixed. I was in and out the dealership in no time without being rushed or pushed. I would recommend this dealership to anyone looking for a vehicle they'll help you out every step of the way and they'll save you money while doing it.
Greg
18 de may. de 2015
I didn't have time to mess around. Bob found the vehicle I was looking for and had it to me in just a couple of days. No pressure. Can't imagine it being any more straightforward.
binkers
18 de may. de 2015
3 time return customer. Thoroughly pleased with the exception of the length of the process. In all 3 instances the process took well over 4 hours.
bodybydurkin
17 de may. de 2015
Bob helped us find the exact car we wanted and didn't pressure us into anything. The process was flawless and we did the paper later which was AWESOME.
www the keeper
16 de may. de 2015
I had been to another dealer ship three times over the last seven months to have the recall service and each time they said they did not have the parts to do the repair. I stopped at Kings ford today and they informed me that no parts were required, that it was just a reprogramming required and they would do it while I waited. While we awaited we were invited to share in their cook out and we had hamburgers, chips and a drink. about thirty minutes later we were ready to go. We had purchased out Escape at the other dealer ship but we now have a new dealer ship for our repairs and when we need a new escape. Thank you Kings Ford for exceptional service
I'm 123
15 de may. de 2015
My son needed a car to go to work. His old car needed repairs beyond its value. I live in mercer county and he is in Dayton . I was unable to go with him to get a new car because my wife is disabled and can't travel any distance. I found a car on line at kings ford that fit his needs and my budget . These fine people found a way for me to purchase the car without me being there. They took excellent care of my soon and he is really happy with his car. Thanks for being there when I needed you.
RachelS
13 de may. de 2015
This by far was the best experience I have had buying a car! Paul and Jessie made quick and easy for me.
Scott
13 de may. de 2015
Kings Ford,I just wanted to take a few moments to express my gratitude towards Andy Buchanan and Dave Schaub when I came to look at Ford products for my son.Andy and Dave made the selection process easy. Their knowledge of the Ford products that you inventory made car buying enjoyable again and made a huge impression on my son. Once his 2012 Escape was selected from your Certified SUV's the paperwork was made quick and easy.The service staff made sure the Escape was spic and span and about looking like new when we came back to pick it up!This is the fourth Ford I have bought in the last couple of years from your dealership.I feel you are my partners when it comes to put my family in trusted transportation.Sincerely,Scott Williams
mike
12 de may. de 2015
i had a great experience at King's Ford. My salesman (Paul Plunkett) was kind, informative, and took the time to answer all my questions. i would recommend Kings Ford to anyone looking to buy a car.
Charo
12 de may. de 2015
From test drive to delivery, Paul Plunkett did an excellent job selling me on Ford. Paul was very helpful and knowledgable ....I would not hesitate to recommend your dealership at Kings!
Matthew S
11 de may. de 2015
I've bought 2 cars from Ardell in the last 4 years. I have received fantastic service. I find him to very honest and extremely helpful. I will be returning in the future.
Craig
11 de may. de 2015
Buying my new car from Kings Ford was a good experience. From test drive to delivery, Randy, my salesman, was very helpful and knowledgeable. I would recommend Kings Ford to any friend looking for a new car.
lisa
10 de may. de 2015
Felt comfortable talking with Randy that's why we did the lease and he got us a very good deal we couldn't pass up.
Nancy
9 de may. de 2015
We started out looking at used Ford Fusions. I saw a brand new red one but I was afraid I would not be able to afford it. After talking over the benefits of leasing, I leased the new one. I love it. Shane made the whole experience "fun"!
12Remember
8 de may. de 2015
John Heath was very compassionate and a nice salesman. The dealership added almost $3,500 worth of products that I didn't need for my vehicle to the deal. I canceled them and had trouble with them fixing the brakes and they weren't very friendly after the deal was done. I would not recommend them to anyone.
Uptown Sue
8 de may. de 2015
My experience at King's Ford was short and sweet, resulting with the car of my dreams. Paul was informative and listened to me. This is the last car I'll probably drive, so I didn't compromise. Paul found it!
airborn007
8 de may. de 2015
Service was outstanding. Jim Cobb found me the vehicle I really wanted to drive. Moreover, he made my experience at the dealership very enjoyable. Quoting Mr. Cobb's words to me, "now did you ever have as much fun buying a car as today." I replied nope, you made my day! What more can I say.
mdbane612
6 de may. de 2015
The experience that I had while buying my new Escape was a pleasant one where I didn't feel pushed to buy. The salesman was very knowledgeable about our transaction and helped us to make an informed decision. The financing agent was also very helpful and informative as he explained the options available to us in financing. The car runs great and overall I am very pleased with my purchase and experience.
mariahhbrownn
6 de may. de 2015
The most friendly people I have ever had the pleasure of dealing with when it comes to getting a new car. They work with you, on anything and everything you need and want in a car.
Alex Kerth
6 de may. de 2015
Great job! You guys have worked so hard to make a deal happen, I started at wyler and bought there (or so I thought) and just about a month later the bank called and returned the deal. They claim wyler lied on the app??? So I went to the place I bought many cars from, car sales express. Nick greeted me and I told him its going to be a rough road, but let's make something happen. Sure enough they sure did. It took a good 5 business days to get everything together between the bank and stips. Bit they delivered and we couldn't be happier with the loaded up journey they sold us! Thanks again. And we will be back in a few weeks for another vehicle!
MAR
4 de may. de 2015
I found your business online. I really thought the van I was a interested in was "bait" to get customers in the door, due to the price. I had emailed back and forth with Kody Lowe and he was very nice and professional. Upon arriving and checking out the van, which was still available, I believe it was not what I wanted. Dan informed me of the Mercury Cougar which was in the ballpark of my current budget. After test driving this car I decided it was one that I didn't want to pass up. I brought my Brother with me since my experience as a single woman making a purchase alone hasn't always been great but he was even impressed with this dealership. Everyone was nice and professional and when I decide to upgrade I will definitely check with you to see what you have to offer since my experience was so good. ??
Cottingim
4 de may. de 2015
The staff at Kings Ford were very easy to work with. I spoke with the salesman on the phone prior to my visit. He was very helpful and had the vehicle we were interested in ready when we arrived. The staff answered all questions and made it a good experience!
Psdeas143
3 de may. de 2015
Quick in out signing. I did not have time to spend a half a day at a dealership. Emailed Ben what I wanted to do. With in 2 days I was signing my contract when I walked in. Thank you so much
Mace1
2 de may. de 2015
I called because my car was having transmission issues. I told the man over the phone and told me with my car model "that just happens". I am aware of the transmission issues for the Focus 12 but it is under warranty and I wanted to get it fixed before it died on me. He tried to talk me out of bringing it in saying that they couldn't get it in until 2 weeks and that they probably couldn't do anything. I try to drive my car an hour later and the transmission over heats and I can't get it to go up the hill...... I call Kerry Ford and they get me in same day. I will never purchase a vehicle at Kings Ford ever again.
Lynda
2 de may. de 2015
Mike was very friendly, and helped me feel at ease. He was informative, and easy to understand. He is a patient man! I appreciated the time spent with me. He is a huge addition to your staff, and I can tell he is a Ford Lover! Thanks Mike!
Mgoins
1 de may. de 2015
Jonathan was very knowledgable on the vehicles which was important. That was not the case when we were at Toyota. Travis was awesome as well. We were at the dealership after hours signing papers and couldn't get car detailed. I brought back in on Friday and they took great care of me! Great experience.
Jen19
29 de abr. de 2015
Toby Madden approached me and talked to me. I didn't feel overwhelmed, and Toby really listened to me. He kept the things I was looking for under consideration - price and a couple of details about the car. I ended up getting a wonderful car for a great price, all because of Toby!
Mandy
29 de abr. de 2015
Overall a friendly, professional experience. Relaxed and comfortable.I expect excellent service when I return to receive the Platinum protection application.Service after the sale is what I will base all future opinions.
JoshHIggins2015
29 de abr. de 2015
It truly was a great experience for me as a first time car buyer and Jonathon Charles was the salesman responsible for that. Johnathon made sure that I was absolutely happy and comfortable with the business I had with Kings Ford. He did all the leg work (walking from desk to office numerous times) necessary in getting me the best deal on the 2015 Ford Fusion that I purchased. If any one I know says they are looking to buy a car I would absolutely send them to Kings Ford to see Johnathon Charles.Thanks Johnathon for the great experience. I wish you the best of luck in the future.
dsmith012
28 de abr. de 2015
Just made a great purchase. I am very pleased with this dealer. My new Mustang is great. I made a good deal. Nice people and salesman.
Kuroneko
28 de abr. de 2015
Everything and everyone was exceptional in my experience at Kings Ford. I could not see myself using any other dealership and will recommend them to everyone I come into contact with!
jhigginsiv
28 de abr. de 2015
Jonathon Charles was our salesperson. He was very helpful in making me feel comfortable in purchasing a fusion that wasn't my first color choice because my brother chose the color & package first. I am happy with my decision & hope my first Ford purchase will be positive.
SarahPancake
28 de abr. de 2015
I've heard from friends and Family that shopping for a new Vehicle at kinds auto mall was a good choice. And I can attest that they were right. So happy with my choice to come to Kings Ford. I saw the car I wanted online. I went in to look at it and it was even better in person. We were greeted almost immediately by Toby who was friendly and ready to answer any questions we had. Once we decided we wanted to purchase the car Toby was nothing but helpful and not pushy! We were in and out of there in no time it seemed. (I've heard horror stories of spending the whole day at a dealership). While we were waiting on the the paper work and all the other things that go into purchasing a car a number of the other salesman/managers came over to introduce themselves and make sure we didn't need anything. Such great customer service. I have told everyone who has asked me about my new car about Kings Ford.
jkjmk
27 de abr. de 2015
What a great surprise. This place is amazing! Full of great vehicles, knowledgeable/honest sales people, and good leadership. Stopped by to look at a suv and left a while later with a beautiful Ford Escape, at a price I wanted to pay. Thanks to Nick & Bill Viox and Sales Mgr Kody Lowe...my wife is happy!
jel
27 de abr. de 2015
from the moment I walked in the dealership I felt comfortable. Ben and Andy were extremely helpful and a pleasure to work with. Never having purchased a brand new car before; to say I was reluctant about the whole process would be an understatement. I couldn't have been more wrong. The entire process and experience were great! I would recommend Ben and the Kings Ford family to anyone looking for a vehicle.
TV
27 de abr. de 2015
Mr Poulin and his staff has always been professional and helped keep my vehicles in excellent condition especially with the high miles and long durations of my ownership. Proud to drive Fords.
Brad Baker
27 de abr. de 2015
very helpful through the entire process. We were treated very well and left with the vehicle we wanted.Fair prices, no hassle and people that know their stuff.
Karen
26 de abr. de 2015
Excellent Service. Answered all my questions. Very willing to work with me to find the car that I wanted. Very knowledgeable about the product. Supporting Sales staff was very helpful. David helped me during John's day off and then turned me back to John. David then greeted me while I was working with John the next day.
VanDykeLee
24 de abr. de 2015
I am proud owner of two Lincolns. It is extremely important for me to find a service departments that meets and exceeds my expectations and Kings Ford Service Department has more than exceeded my expectation with prompt and professional servicing. Chief among my expectations is the professionalism of the staff and proficiency of the mechanics that are caring for my vehicles. Though this is only the second visit to Kings Ford of Cincinnati Ohio, I plan on returning for all my service requirements in the future. Grate job to Sara and Phil (the women and men) of Kings Ford Service Department. Please keep up the good work . . . Lee Van Dyke
mvoge
22 de abr. de 2015
Every aspect of my buying the F150 pickup was handled very professionally and in a timely manner. Very pleased with the dealership and the salesman that handled my account.
Tim & Faith
21 de abr. de 2015
I came in to buy a new car and was helped right away and had a great experience. The next day one of my new tires blew out and your team, specifically Travis Martin, went above and beyond and repaired it that same day. This is our third purchase from the King auto group and that little extra fixing my tire solidified our opinion that you guys are the best.
New2015f150lovingit
21 de abr. de 2015
Was impressed with service department in February of this year, stopped in to look at new trucks and was treated equally well with the purchase of the new truck.
K. Wilson
20 de abr. de 2015
I had possibly the most relaxed and pleasant salesman I have ever met. I didn't feel pressured or pushed by gimmicks. My salesman (Paul Plunkett) seemed genuinely interested that I actually feel comfortable and happy with my purchase, and there has been nice follow-up since.
Linda
20 de abr. de 2015
The dealership was very busy on a sunny Saturday but everyone worked efficiently to get the process done as quickly as possible. Everyone was very friendly and helpful.
Bryn Glo
20 de abr. de 2015
I thought everything went just fine. I didn't sense any pressure or urgency or impatience on the part of the staff. Mr. Mumfrey was helpful and informative. I am happy with the car so far, so no complaints.
AMS918
20 de abr. de 2015
Geno was awesome. Excellent to deal with, explained everything in depth and I wouldn't hesitate to buy another truck from him. One of the faster car buying processes I've had.
mrsyid
20 de abr. de 2015
Pulled into the lot and looked for a few minutes, almost left but Mr. Kennedy came out and was very helpful, he wanted to know what we were looking for and found it. My daughter's car was not on the lot, it was at the detailing lot which we would have never known. We took off with Mr. Kennedy and went to the lot and bought it without even test driving it. She is happy with her new car and Mr. Kennedy followed up when he said he would and the purchase and pick up went smooth as silk. Thanks for your help and guidance.
Mark H
20 de abr. de 2015
The no haggle price was advertised on the internet along with a link to the car fax report. The price was fair and reasonable. I gave a deposit over the phone, and found everything as advertised when I arrived at the dealership later that day. It took less than an hour to complete the paperwork and drive off with the car. That's the way it should always work.
J&J
19 de abr. de 2015
Travis, Andy and Tellis were very professional and very engaging, Had we felt pressure from Travis to purchase a car, we would have walked away from the sale. Andy made the paperwork end of the transaction look like a breeze--he was so efficient, yet thorough. Tellis provided a very nice review of the various features of the car and we enjoyed our time with him. Our experience with Kings Ford was very positive. On a scale of 1-10 with 10- being the highest...we give these three professionals an 11!
matherr
19 de abr. de 2015
Toby was great. He was responsive to my questions and placed zero pressure on my fiance and I. We got a great deal on a nice car and felt very taken care of. Even after the sale Toby has been a big help. Thanks!
Jordan Pesci
19 de abr. de 2015
The team at King's Ford is great to work with and truly understands the customer experience. I love my new Ford Edge. Thanks guys!
meg2quack
18 de abr. de 2015
Great and friendly staff. Very informative. Very personable. Very knowledgeable on the cars I was looking at before I made the decision to buy, and providing unbiased knowledge of additional coverage I should or shoulda not buy.
Standard Issue
17 de abr. de 2015
The buying process was easy and direct. There wasn't any of the weird "what would you like your payments to be" or "I can only offer you this price today" sort of behavior. Ben was professional during the entire process.
Heather
17 de abr. de 2015
I had a great time buying my new car. The dealership was willing to work with us on a great trade in and new car purchase. There was no haggle and the car was priced at local normal. Would go back again.
2010 Fusion
17 de abr. de 2015
The sales rep. was very helpful in going through his used car selection and the features of each model year. I was very pleased with the overall experience and did not feel pressured to make a quick decision.
funk, jennifer1962
15 de abr. de 2015
I liked the no hassle experience with Anthony. He was very kind and actually cared about me as a person. Anthony was sincere and enjoyable to do business with.
Lmj
15 de abr. de 2015
Mike Duffy went above and beyond to make sure my elderly mother was taken care of and happy with her selection. Mike treated my mother with respect and dignity. I will definitely recommend him to others who are looking to buy a ford!
havenscd
15 de abr. de 2015
John was very helpful in helping us look at a few cars and get the car we wanted in from another dealership. He was helpful in answering our questions and getting the price on the vehicle we wanted.
happycustomer
14 de abr. de 2015
David Murphy was very helpful! When it was clear that a new car was out of the question for us finacially, David helped us find a good used vehicle that was perfet for us!
dclarke3
14 de abr. de 2015
Mike Duffy was awesome! Paid attention to detail, very friendly! Explained the gadgets and made sure I understood. Definitely recommend Kings Ford, Mike Duffy and also Travis Martin!
lahyrneatzoomtown.comfordescape
14 de abr. de 2015
I recently leased a 2015 Ford Escape at Kings Ford. Ben Mumfrey got me the vehicle that I insisted on and had all the paper work ready when I came it. The lease flowed with out a hitch. Thanks for the friendly helpful assistance. My time wasn't wasted and I was not pressured.Larry Hyrne
Orlando83
14 de abr. de 2015
Dave Schaub was very professional and made sure that I was taken care. I would recommend anyone looking to buy a car to go see Mr. Schaub at Kings Ford.
Ajlong99
12 de abr. de 2015
Toby is a superb salesman, and a wonderful person. He actually cares about his customers, and his attention to detail is unmatched. His patience, and calm attitude shines through in every aspect. I have not had a more pleasurable experience buying a car in my LIFE! Kody, at Auto sales Inc. is also VERY proficient, capable, compassionate, ethical, and kind. Kody , standing by his professional standards with regard to customer follow up skills are unheard of in this day and age of lazy, "do nothing" customer service reps. This kid is a GEM, you would be very hard pressed to find another like Kody AND Toby!! I will find both when it's time to buy another car, believe that!!
cincibuyer
11 de abr. de 2015
I was able to get through the entire experience (test drive, negotiation, processing, and driving it home) in less than 3 hours. I am a first time customer and am happy to recommend Kings to others.
nlion1cinc
11 de abr. de 2015
We are happy with our Fusion Hybrid so far. Lots of questions, but will get them answered over the next week or two. We are getting automatic start added in about 10 days and will get more of a overall review of car functionality at that time.
Mustang
9 de abr. de 2015
The staff is great, You guys have hit the nail on the head with the new Mustang ! The tech that set up the phone and settings was awesome !
fwise3
8 de abr. de 2015
I definitely recommend Kings Ford to anyone looking to buy a vehicle! Everyone I worked with was quite friendly and adept. Great price on the car too!
bella
7 de abr. de 2015
Everything went so fast I still can't believe I got a car.... Mr Kennedy was awesome I will be coming back soon with my fiance
Lmersch
6 de abr. de 2015
worked with Shane Mcgrady on my purchase of a new 2015 Fusion. He was very helpful and knowledgeable during the entire process, from test drive to purchase negotiation. I felt like he was working in my best interest at all times.
coppmk4
6 de abr. de 2015
Great overall experience, wish they could have worked with us on the price a little more. But everyone was very friendly, with a good selection of quality used cars. One of the best used car lots in Cincinnati
Squid
6 de abr. de 2015
Tim Sigmon was a pleasure to work with. Customer service was top notch. Delivered everything we asked of him. Thank you again for picking us at the airport
had it with kings ford
6 de abr. de 2015
A special thank you Travis Martin and Matt Huber for taking of my issue. Kings really went out of their way to make sure I was satisfied. Thanks againSteve Hatter
DonE
5 de abr. de 2015
Worked quite a bit with Paul in selecting a vehicle. He was very helpful, knowledgeable, and patient! Answered all my questions and addressed all of my concerns. Overall a great experience from start to finish. Thanks,Don
gillchris85
5 de abr. de 2015
I was very satisfied with Randy and the staff at the dealership. I would recommend them to anyone looking for a new vehicle.Thank you
Pamela
4 de abr. de 2015
Was great working with Al and Ben to get my new Ford F150. Everyone was extremely friendly, and I'm thrilled with my new truck.
LRager47
3 de abr. de 2015
We were so happy with out experience at Kings Ford; courteous, friendly, helpful staff; easy, no hassle, smooth purchasing experience. Special thanks to Al and John for all the help. Would recommend Kings Ford to anyone looking for a car, new or used; great credit or not so great; super people!! Thanks so much; we love our HHR. John and Laurel Rager
Dan
3 de abr. de 2015
Tim Sigmon was very helpful to me during the whole process of purchasing my new Ford F150. He explained everything about the truck and answered every question that I asked. When I asked him to send me info on the engine specs I received it right away. Tim is also a very friendly guy. We went for a test drive on a sunny afternoon and it was a great experience. Tim and Kings Ford did a great job. I have been coming to Kings Ford for years for service and will continue to do so. Thanks to everyone, I really love my F150.John
terri0919
2 de abr. de 2015
Kings Ford has the best atmosphere of any dealership that I've visited(it being the 5th place I went to). Everyone I dealt with was genuinely trying to help Me, not just make a sell. It was surprising & refreshing that they were not at all pushy & very patient with me, this being the 1st time I had bought car alone. I had several questions & was unsure about some things, but they took time & explained things well until I was more confident.Thank You all
Castners1010
2 de abr. de 2015
Kings Ford has always taken care of me and my family in a courteous and speedy manner! I will always go back there for service.
edobratz
2 de abr. de 2015
I came in to test drive another vehicle, but Randy showed me an updated model which had far more value than the car I came in to see. Great experience, great people. Thank you.
mynewfusion
1 de abr. de 2015
All in All a great experience. Although I saw my dream car on the showroom floor, I'm happy I got what was needed. An affordable new car. Thank You Mike, Shane and Jessie.
RKat
1 de abr. de 2015
Shane did a great job. Answered every question we had. Stayed with us every step of the way to ensure we were taken care of.
MLD1711
31 de mar. de 2015
Great people, so friendly and nice. The experience was amazing. I am so happy with my new car.It is my first car here in USA.
Scott Brown
31 de mar. de 2015
Randy did a great job answering all questions and finding us a car that fits our family. Randy didn't look over our shoukder, which brought a very friendly environment.
Lizpeters
30 de mar. de 2015
Salesman was very patient with me in my decision making. Made several trips to your store before making choice but all questions were answered . Only issue was when writing check and presented with optional warranty packages. Would be nice to be able to review prior to purchase
Andrew1
30 de mar. de 2015
It was perfect, it was honest, it was quick, it was very professional, I will come back and buy another car here and will recommend it to anyone who ask me in the future
tomtate
30 de mar. de 2015
The salesman knew everything about the vehicle was able to answer ALL my questions regarding the vehicle. He was patient (I am a first time car buyer) and understanding of my needs in a vehicle. He was pleasant to work with and not once did I feel uncomfortable during the entire process (from the moment I walked in the door to the moment I drove my new Ford Fusion off the lot).I got a GREAT deal on the Fusion and am completely satisfied with my purchase. I would recommend this dealership to friends/family over other dealerships in the area and would gladly return to lease/finance my next vehicle.
Jhesser23
30 de mar. de 2015
I bought a 2014 Ford Fusion Titanium for a decent price. It was marked down to move so I didn't need to haggle, which was nice. It was super easy, just went in, signed some papers and I was out. My only complaint would be I had to wait quite some time for them to clean the car out and it wasn't done very well. I don't think the trunk was even touched since the previous owner's golf driver sock was still back there. But, other than that everything was fine.
Dianne
29 de mar. de 2015
The salesman was very helpful and eager to work with us. The financial man was fast and very informative will definitely Come to kings ford again
alkrebs67
29 de mar. de 2015
Everyone at Kings Ford was outstanding! Toby made sure that the new Ford Focus was in top shape and condition and was very fun to work with. He even took the car back to the cleaning garage to make some last cleaning adjustments when he noticed that the tire rims weren't clean enough. Excellent service! Kings Ford is definitely worth going back for future ford purchases!
Makirkpat
28 de mar. de 2015
Thank you for everything :). You did an awesome job my only suggestion in future fore dealership is to make sure all new cars are clean and hubcaps present even if last one :). Jim. Also did great job showing f150 but I wish would've also seen focus that same day. A few days later we bought focus from mike Duffy. This fit our budget much better. Oh yes. Thank you for tv mike :). We will see you for future purchases :)
Scully1970
22 de mar. de 2015
Overall a very good experience. John was professional, hustling without rushing, and seemed able to meet most of my price points without too much difficulty. Second Ford I've purchased from King's Ford.
Ap2107
21 de mar. de 2015
It was a great car buying experience. Everyone there was very nice and we were in and out in our new Ford in record time. Paul was a great salesman.
Mark
18 de mar. de 2015
The dealership was very busy the day we visited but found the time to work with us. We felt no pressure and Paul was willing to look at several scenarios we were considering.
Sling Blade
18 de mar. de 2015
My experience was a non pressure purchase in which I appreciated and made me feel at ease.Everyone there asked if I was taken care and if not pointed me in the right direction.1 complaint was the overall cleanliness of the vehicle delivered to me. Still had an issues after a 2nd visit back.
Tenneking
18 de mar. de 2015
Excellent experience all around. We had done research in advance, so we had some idea of what we wanted and Mike helped us find our car. First purchase through Kings Ford. Would definitely return next time we're in the market for a vehicle.
Phillipsbecky
16 de mar. de 2015
Great people to work with lots of inventory clean the whole staff was awesome this is the second new car I have purchased from kings ford
hawkinskaitlyn
16 de mar. de 2015
Walking onto the lot I was immediately greeted by Bill who was extremely helpful. I was interested in the Fusion, but I also wanted to drive a focus. Bill was very accommodating, grabbing any keys from any car I was interested in. I test drove a fusion and loved it, then I test drove a focus which was also nice but I loved the fusion. My parents cosigned the loan with me and they were currently in the process of refinancing their home. Kings Ford was completely accommodating, giving us the deals present on Saturday even though we picked up the car on Sunday. They also waited until my parents closed on their mortgage to run the loan so that nothing messed up that process. Bill and everyone I talked to at Kings Ford was extremely friendly and willing to work with you even when things were a bit complicated. I completely recommend this dealership.
Smichelleps
15 de mar. de 2015
I took my time making the decision on what make /model vechile I would be choosing and I felt Ford met every requirement I had. They offer a great selection of vechiles with nice features. Mike Duffy (sales contultant) was flexible and patient with me throughout the process allowing me to feel confident with my final decision.
Degree lawn
13 de mar. de 2015
I own a multi million dollar landscaping company and Matt keeps my vehicles on the road! No down time and always the best price in town!
camillia2016
13 de mar. de 2015
This was my very first time at a dealership. I would definitely recommend this place to others. Great job and keep it up! Very pleased!
Katy14bl
12 de mar. de 2015
Mike was very helpful and answered all the questions we had. I would defiantly recommend him to others. He made sure to show us all the options we had.
Ford
12 de mar. de 2015
Randy, our sales person, was great to work with. He quickly found the vehicle we wanted, with the options we wanted. Even though it took awhile to get into the financing person, Randy kept us informed as to how many people were in front of us. Overall, everyone was friendly and it was a very good experience.
Gdawg
12 de mar. de 2015
The staff was very knowledgeable and friendly. Travis was very professional and communicated very well with all of concerns and questions. overall great experience at Kings ford
phaeton22
11 de mar. de 2015
My salesperson, Paul Plunkett was knowledgeable, friendly and fair. I never have to worry about getting treated well with fair prices. Im always happy to go to Kings Ford.
Mary Jo
10 de mar. de 2015
Marshall was a true gentleman with my purchase of my new Focus. I had it ordered for several months and called him regularly for updates and was so excited when he called to say it was in. The car was very clean and full of gas. Well worth the wait. Marshall has been following up on my purchase.
Stephanie
9 de mar. de 2015
The entire Kings Ford Team that we met with was extremely friendly and helpful. The sales process was easy. Best of all, we love our new Ford Expedition EL!!!
will
9 de mar. de 2015
Good experience here and got a nice car with a good deal, the sales person is nice, hope to get good service in the future, thanks
lois reid
8 de mar. de 2015
We had a good experience at Kings Ford. Bill was friendly and informative and the sales process was easy. We really like our new Ford Fusion.
Emily2015
6 de mar. de 2015
Johnathon was awesome! We walked out of there with exactly what we wanted! I will recommend him to everyone I know that's car shopping!!
kmariesallee
3 de mar. de 2015
I recently bought a new car from Kings Ford, and actually walked away feeling GOOD about the sale. This is rare for me, especially because in the past I have had horrible experiences and customer service from car dealerships. I am officially a Ford person! Great experience, Anthony, the salesman was very patient and not pushy at all. He put us in an affordable car that we felt comfortable with, and I will definitely be going back to him for future sales.
Carguy
3 de mar. de 2015
Great job all the way around. The staff at Kings Ford went above and beyond to make sure my wife and I were happy customers. Nice job guys
yikes
2 de mar. de 2015
Easy to work with and less time in and out -ever! Everyone was very friendly. We were pleasantly surprised.Thanks Paul and the team at Kings Ford
MrsG
2 de mar. de 2015
This is the 2nd time Clint has helped my husband and I find a car. He was very helpful and helped us find the perfect car to fit our needs. He remembered us and even asked about the other vehicle and was very helpful in setting up an oil change for that vehicle. He and Jesse were very helpful in answering all of our questions about the car and financing. We definitely would recommend seeing Clint and Kings Ford.
xxf
2 de mar. de 2015
I made an appointment, brought the documents I needed, and was ready to buy when I got there. Given all of that I was still prepared for a drawn out process. The whole test drive, pricing, financing, trade-in, ect took right about three hours, which was two hours less than I had forecast for how long I would be there before getting really annoyed, so I was very happy with how efficient the process was (considering buying a car is the second least efficient transaction most people will ever enter, right after buying a house and right before filing taxes, unfortunately the tax thing happens every year).The salesmen were pleasant and helpful. Walking through the controls in the car was great since there appear to be enough button and controls to land the thing on the moon in all new cars anymore.The one thing I missed was that when they came back with a lower financing rate than I had pre-approval for elsewhere they slipped in a loan origination fee which made the two financing deals basically a wash. If I had it to do again I'd have gone with my pre-approved option as I already do business with that lender, but like I said it was pretty much a wash, so it's not like it was a rip off (the thing that annoyed me about it was that it wasn't mentioned at any point when they were running the financing or on the bill of sale, the first time it was anywhere was on the final loan doc and then I just missed it -- pretty excited about my new car -- grr).Anyway, the sales guys were great, we worked out what I was getting in a real efficient manner, I got what I wanted, just keep both eyes open when you finalize the financing.Edit - Looking at the posted review I wanted to mention that Ken and Kody were the sales guys I worked with and were both great, I don't know who the finance guy was, but you won't have any problems with Ken or Kody.
lebowitzi
1 de mar. de 2015
I walked in knowing exactly what I wanted. I got an amazing deal and it was a fast and easy proccess. I spoke with Dave before we visited to buy the car and he had all our information already pulled out making the proccess that much eaiser.
Nicole
26 de feb. de 2015
I purchased a 2014 dodge Durango in January. Toby was knowledgable in regards to the vehicle and extremely personable. I didn't feel pressured to buy or rushed. The finance manager was outstanding and went above and beyond to answer and explain all of my questions. I will certainly recommend this dealership to friends and family and without a doubt I'll be back when it's time for my next purchase. Worth the drive from Dayton for the quality service I received. Thank you Kings Ford!!
charliesmail
24 de feb. de 2015
Salesman was extremely knowledgeable & very helpful-----would highly recommend him to others----he went to great lengths to find the exact car with the equipment that I wanted
crendina
24 de feb. de 2015
I went to the Kings Auto Mall back in early February with an intention to lease a new car. I went to a few dealerships, but none of them compared to Ford. Bob and his team practiced professionalism and made me feel extremely comfortable with my purchase. Bob worked with his supervisor, who was also extremely helpful, to get the cost of the car down to my budget. With this being my first time on my own leasing/buying a car, I did not feel taken advantage of what-so-ever. I loved the way I was handled and loved the car that Bob showed me. The team went above and beyond to get me in and out of the dealership with my new car. I could not be happier! Keep up the great work! I will definitely recommend this Ford to others.
Ryan Rice
24 de feb. de 2015
Johnathon Charles and all of the staff at Kings Ford were extremely helpful and polite. Never once did I feel rushed to buy the car I was looking at and Johnathon did everything he could to make sure I got the best price possible when buying my used Ford Focus. All around great experience and I would recommend Kings Ford to everyone I know.
F-150 Crew FX4
2 de feb. de 2015
My wife and I had a Ford Explorer 4 or 5 years ago and our experience with the service department at that time was bad. Bad enough that I promised myself not to own a Ford again. I just bought an F-150 Crew from a northern Ohio dealership and when I got it home, I noticed a sagging interior ceiling liner. Upon doing some research online, I found it was a common problem with 2009 Crew Cub FX4s - it even has a Ford TSB number which stands for Technical Service Bulletin which tells their technicians what is happening and how to fix it. When I called Kings Ford service and explained what was happening, the first service rep handed me off to "senior guy" named Ed. I explained to Ed what was happening and asked what they typically do to them. He sternly told me he never heard of such a problem and there was nothing they could do for me since it was not a warrantied vehicle. (I never even asked for them to do something for free under warranty - simply wanted to know what it took to fix either at their location or through a Ford part kit on my own.) When I asked a second time if they had a part number or could take a look at it, he rudely answered there was nothing they could do, but I could bring the vehicle up and some girl who does upholstery work would take a look at it. I said fine and went to do more research online about fixing it on my own. While researching, I came across a post about a part kit that Ford has specifically for this problem. So I called back up to Kings Ford service and spoke with a different service tech, explained what was going on, and was once again told there was nothing that could be done. I had to give him the Ford TSB number (TSB 09-14-2 for the record) and he looked it up, said OK well there is a part kit for that problem! Thanks so much for helping you do your job! So now that we had established there was a part kit and a known problem, I had the audacity to ask him for a quote on the part kit and the work. Apparently attitude and customer service is not something they cover in their service department meetings. Anyhow, I will never take my truck there... I'll find another dealership farther away.
dj
30 de ene. de 2015
Found a vehicle i loved with all the packages .. Got an excellent deal on it . Worked with a sales guy who had been doing this type of work for over 20 years, showed me all the extra add on's like warranties ill never use roadside assistance and so on . After i told him i did not want the warranties cause they are a waste most the time he did not hesitate to take them off.I do not have great credit so i do not no how they got me a great deal i told them i could only do this much a month and they made it happen. Great customer service and a very friendly atmosphere. Had something go wrong to the vehicle 2 weeks later and i knew i did not pay for the warranty so i knew i was screwed. But i thought maybe i will call them since they were so friendly in the first place maybe they could help me out .. long story short they had 2000 dollars of work done to the car i was very thankful. They did not have to do that since i did not pay for the warranty .. So i am thankful and would recommend to everyone..
Brie
19 de dic. de 2014
Awful. We just bought an SUV from these guys and the next day found out it needed thousands of dollars in repairs. Transmission, breaks, and sunroof don't work. What a waste.
Patrick D
18 de dic. de 2014
Bought a used Ford Edge. We traveled from Columbus because they had the specific model we wanted. Nick the sales guy was nice and helpful. The dealer helped with questions after the purchase.
Kellee Farrell
3 de oct. de 2014
I had an old Explorer that needed service so I went to Kings Ford Inc. in Cincinnati Ohio. I was waiting in the service department and Al Siewe came over and started a conversation off by just saying good morning. We chatted for a bit and then he asked me what kind of vehicle I had in service. I told him I had an old Explorer and he got a big smile on his face and asked if I had drove a new one lately. I told him I had not driven a new Ford Explorer lately and he went and picked one out, turned on the ac and invited me to drive. I was so excited about the new look compared to the old design and the handling, breaking and cool technology that Ford Explorer has to offer led me to ask Al Siewe if he wanted to make a car deal today. He smiled and said it's always a pleasure to help the good people of Cincinnati Kellee, and we were off to negotiate the trade in value and the price of the car. Al Siewe is a true professional at negotiating, he made perfect sense of why the numbers were what they were and I felt very comfortable working with him and purchasing a new Ford Explorer. When I got home all the neighbors were jealous and when I drive down the road it's like taking a vacation, a well deserved vacation! Thank You Kings Ford Inc. and Al Siewe for treating me like family and helping me treat myself to a new Explorer that I deserved. Kellee
Michaela
23 de may. de 2014
"Would Not Recommed Kings Ford" 1.6 out of 5 mw111322 5/23/2014 8:16:56 AM I recommend this dealer: No Employee(s) Dealt With: Several My Review of Kings Ford: Worst customer service I have ever experienced. The woman who signs the papers is rude and pushy. They salesmen are rude and abrupt. I went in for my first oil change and was approached my a salesman who asked for my number "to take me out". Completely unprofessional! Every time I call the service center they are rude. They do not pay for a rental car when the car is being worked on (even though it is not the customers fault). They don't even offer loaner cars. I finally got a service appointment and they called,me the night before and tried to cancel the appointment because they became "overbooked" even though my appointment had been scheduled for over a week. I am so disappointed with this company and will never recommend them to anyone.
mw111322
23 de may. de 2014
Worst customer service I have ever experienced. The woman who signs the papers is rude and pushy. They salesmen are rude and abrupt. I went in for my first oil change and was approached my a salesman who asked for my number "to take me out". Completely unprofessional! Every time I call the service center they are rude. They do not pay for a rental car when the car is being worked on (even though it is not the customers fault). They don't even offer loaner cars. I finally got a service appointment and they called,me the night before and tried to cancel the appointment because they became "overbooked" even though my appointment had been scheduled for over a week. I am so disappointed with this company and will never recommend them to anyone.
rjm002
21 de mar. de 2014
Just a heads up to anyone looking to buy a used car here. Be prepared for some fast paperwork signing and getting sucked in to $500 extras like theft recovery option. I was sold this option on a used car without being told about it. When I called about it I was told "everybod usually gets like" like it is a no brainer. After several phone calls and transfers from person to person I was told that my loan account would be credited but it takes 3 months. Well it's been 4 months an no credit to my account yet. I'm sure there is some time limitation for me to get my money back thus the phoney 3 month wait time to get paid back my $500. I will never do business with them again and I am also filing a complaint with BBB.
lahershner
29 de ene. de 2014
Working with Meghan Burke was a pleasure. She is so friendly and knowledgeable and made browsing around a very nice experience! I would recommend her to anyone looking for a car.
SW
25 de ene. de 2014
I was thinking about looking for a newer vehicle. I loved the car that I had but it was getting up in mileage. And by me being a single mom I wanted to make sure I have a good dependable car. I decided to call Kings Ford and see if Ardell Barkley was still working there. Because he had helped me with the purchase of my current car. I remember not feeling pressured and at ease with my purchase. And I fell in love with the 2008 Ford Fusion that he had helped me with years ago. I called and scheduled an appointment with Mr Barkley to look at some vehicles. Once again Mr. Barkley made my car buying experience a very pleasant non pressured experience. I left the lot with a new 2014 Ford Fusion which I and my two childred love. I will definitely recommend Ardell Barkley and Kings Ford to anyone who is looking for a new or used vehicle. My experience has made me a customer for life
Michigan transplant
25 de ene. de 2014
My experience with your dealership was completely influenced by the knowledge, the professionalism and integrity of one person, Ardell Barkley. He is overall the best automobile salesman I've ever worked with. He goes beyond what is considered the norm. He does your dealership proud!
Frog 1
25 de ene. de 2014
Came out to Kings Ford and had a great experience, because of the sales Rep Ardell Barkley. His knowledge of cars, and timeliness were terrific. Went to extra mile to find the right car for us.
Anthony
24 de ene. de 2014
I bought my first ever new car from this dealership and I had the best experience ever
juliehdgr
21 de ene. de 2014
When we came into the dealership we told them exactly what we were looking for and what we needed for a trade in value for my current car. Jessie was very helpful and friendly and answered any questions we had. He was also able to get us a good interest rate on our loan and a good trade in value for my car. Also they were all there very late at night because of us and never once did I hear them complain. Definitely worth the drive up there.
naja alasmar
19 de ene. de 2014
We came to kings ford on saturday me and my sister to buy a car, we were approached by geno, he was very intellectual about explaining difference in cars, very patient and a good listener. Geno was as well so cooperative and we will dedinetely were convince to stick to ford and we will buy a car on wednesday.
SophEdge
14 de ene. de 2014
My mom and I both purchased a ford edge from them in the same week. Our salesman Andy was fantastic! If your shopping there for a new car I highly recommend him. We both got great deals and they really worked hard to get me where I wanted to be payment wise. Andy has been in contact with me multiple times before and after my purchase to make sure things are going smoothly. Would recommend this place to everyone!
kb
22 de dic. de 2013
guess they dont want to sell cars never heard back from them
sr21
25 de sep. de 2013
I've been to this dealer a few times regrettably.. the last was the worst. I went to have my rear defrost on my truck repaired. They outsourced the work to safe glass auto for replacement and said I could drop leave my truck overnight and they would drive it over in the morning. I asked for a loaner for the day and they wanted $12 or so for a rental and declined. I told them safe glass was close to where I lived and I would drop it off have my girlfriend take me to work in the morning.After I went to pick it up the next day the windows were extremely smudged with fingerprints and the headrest had been re-installed backwards !! They didn't take two seconds to review the work done to my truck.While I waited for them to dismantle and correct the headrest, the sales rep informed me how nice my truck was and all of the compliments he had received after picking it up from safe glass.. FROM HIS FRIENDS HE TOOK OUT TO LUNCH IN MY VEHICLE.I can't believe he admitted that and I will never return to such a horrible dealership.
Disappointed
6 de ago. de 2013
The Kings Ford Service Manager failed to contact us regarding a Ford Customer Service claim. We had our 2008 Ford Edge in for a grinding noise issue on 7/25/2013. The grinding noise was determined to be front wheel bearing failure on a car with 79,839 miles. The Ford Customer Service advisor said we would be contacted in 4 days. I had to contact Ford Customer Service today to find out the claim was denied by the Kings Ford Service Manager and Ford Customer Service. A front wheel bearing that fails due to water intrusion would take years to develop until the noise was obvious to the driver. Kings Ford and Ford Customer Service have chosen to ignore a safety issue and refuse a warranty claim. I have submitted a complaint to the NHTSA and I will no longer use Kings Ford for service or purchase Ford vehicles. I convinced my wife to purchase a Ford vehicle after purchasing imports for over 18 years - I was mistaken to take a chance on Ford. I will advise family and friends as well. If you cannot get a simple wheel bearing correct, I cannot imagine what other problems are forthcoming.
Not taking my money....
16 de jul. de 2013
Don't get me wrong, very nice place but what a waste of a day. We drove 2 hours to see this vehicle which we were told on the phone that was in immaculate condition. Get there get in the vehicle was pure nastiness. Food wrappers, dried up soda all over the dash and down the doors, jelly packets opened and smeared into the carpets. Like they took absolutely no time to clean this vehicle up before being showed. This vehicle was a lemon, doors didn't lock, headlight out, ac made horrible noise. Don't ya think they would have maintained this vehicle before putting it on the lot? The sales person got very frustrated when we were no longer interested. And to add insult to injury they only wanted to give us 10k for a brand new vehicle that had less than 20k miles and still under warranty.
dannyjurrkowitz
27 de abr. de 2013
Took my car in for a warranty problem and couldn't have been treated worse. I was lied to twice after I had to find the parts myself for the car myself. The dealership couldn't get the parts so I had to give them the phone number to get the parts and they still couldn't get them. Long story short tried to talk to the gm and he didn't call back. Overall I was shocked at the lack of service. I called to talk to bob ring the owner and told the receptionist I had a problem with the service department and she even said "I get this a lot". Overall don't go to this dealership they only have success because of their location. I was so angry with these people I had to walk away.
Jack9990
12 de mar. de 2013
Have always used the service department for all service on my 2010 Ford Fusion Sport. I bought it at King's Ford and they do all of my work and all oil changes, etc. I have always been pleased with everyone there and the one time I had a problem with their Quick Change Center leaving an underpanel loose and it got ruined; they replaced it under the warranty to my satisfaction. The internet manager was easy to work with when I bought the car new also. I have always been treated fairly and will continue to use them.Jack Morrison
flycrj
2 de mar. de 2013
I have leased two vehicles from Kings Ford over the last 4 years and chose them for a particular salesman. I have been a Ford owner for the past 30 plus years and have purchased all my new Fords from Bob Creed who started at Woody Sander Ford and then Kings Ford. If your looking for a friendly non pressure experience at a dealership, Bob is your guy. With the last 2 vehicles, I have had some minor issues that required warranty service and they have always been resolved in a professional manner by the Kings Ford service department.
dsommer
8 de feb. de 2013
Customer service was excellent corrected the problem.Friendly service and sales force. Very willing to help with all questions.Great overall experience. Great price. Thanks
BengalsFan
26 de ene. de 2013
Every salesperson they have is long-in-the-tooth and completely out-of-date when it comes to buying in the modern era! The woman finance lady is a joke as well as the Sales Manager! Been buying cars every year for OVER 20 years and this is by far the WORST experience I ever had! I guarantee they are paying people to write any positive reviews here because there is NO WAY they are 4/5 provider!!! Do not waste your time here and go somewhere else!!!
Matt S.
7 de nov. de 2012
I found my 2005 Infiniti FX 35 on cars.com, called Kings Ford in Cincinnati, and the purchase process went on smoothly. Gus Wade made sure someone picked my up at the airport. Paperwork was all pre-arranged, and the whole transaction was over in less than an hour.Great folks!
toddshaw54
25 de jul. de 2012
Bought son a used car less than a month ago, rained last week and lost power to the electric windows. Called service department to resolve the issue, was directed to sales. On July 21, 2012 spoke to salesman and he said he would have to get approval from sales manager..No response back, followed up on Monday, July 23, 2012 left a voicemail, no response. On Wednesday, July 25th I called and FINALLY got a hold of Rick - Used Car Manager at Kings Ford and he stated that there was nothing he could do about it and how did he know we did not do anything to cause this issue.This is the poorest example of customer care I have ever witnessed in my life!!!!!!!!!!!!MESSAGE TO ALL, IF YOU ARE IN THE MARKET FOR A NEW OR USED CAR, STAY AWAY FROM KINGS FORD IN CINCINNATI OH!!!!!!!!!!!!
Techno Nerd
19 de mar. de 2012
They made not only buying my car simple and easy, but also do a great job in repairing and mainting my previous vehicle.
Fordman
3 de ene. de 2012
I have purchased several vehicles during my life but really enjoyed the experience at Kings Ford. Great dealership, great people and great cars make for an outstanding experience
kroyer
16 de nov. de 2011
Don't come here unless you want bad service and to get ripped off. I took my Taurus here to get the transmission checked out. They diagnosed it and wanted $900 to replace one shift solenoid, a $20 part. Then I took it to Mr. Transmission who found out that wasn't even the problem. They replaced 2 shift soledoids and an EPC for a few hundred dollars less. Mr. Transmission determined that there was also a problem with the computer, but only a Ford dealer could fix it. Mr. Transmission was very honest and helpful even though they couldn't completely correct the problem. I then took the car to Lebanon Ford who quickly diagnosed the car and fixed the problems within two days at a very reasonable price. The service staff at Lebanon Ford is much more knowledgable and more experienced than Kings Ford. Lebanon Ford even offers a rewards program for discounts on service visits. If you want to save time and money, don't even bother with King's Ford.
FORD OWNER
13 de nov. de 2011
cars.com showed dealer to have several 2012 ford focus with manual trans. when i drove to the dealer to check them out they had a huge selection but not one manual trans. focus. salesman was very friendly
Ted Alex
6 de nov. de 2011
The staff there, totally, do not know what is the exact procedure in buying a car going Green!!
tcohenonline
1 de oct. de 2011
In today's world people want to shop for cars via the internet or phone. Not everyone has days to walk around the dealership. I gave Rob a few options I was looking for and asked him to price it for me. I never received a call back, but he said he needed more info to find the truck I was looking for. After 15 minutes describing what I was looking for, he said he would check the inventory. Never heard from him until today, after I bought from Lebanon Ford. Who responded quickly and earned my business.
Mustang Guy
28 de jul. de 2011
Great place to buy a new or used car. Friendly sales people, great selection and free Wi-Fi and Starbucks coffee for when you DO have to wait for their service department.
LTSFUSION
24 de feb. de 2011
Not a good experience. We did not buy a car from this dealer but from another dealer. They did not have the model of car in the color and with the options we wanted. We were told it would cost the dealership $500 to get it if they could find one. Sales person said he would ask the manager but he was not there so it would be on Monday and he would call us Monday; we were there on Saturday. Got a call on the following Wednesday not on Monday as promised. Said they found a car; in the meantime we had gone to another dearler, they found the car we wanted in 20 mins and had it the next day and were more than happy to do so. I explained to the other sales person that we had gone with another dealer since he had not gotten back to us, he told me that I should have called him so he wouldn't have gone to all the trouble... CUSTOMER FIRST????
mtullis
12 de ago. de 2010
I have two fords, and I started going to Kings Ford years ago because it is close to my home. They have evening and Saturday hours which is very convenient for me. Their mechanics work quickly so their labor price is very reasonable. I like to do a lot of my own repairs, and several times one of the service advisors helped me with suggestions of what to look for. If they need to keep my vehicle for several hours or more, they arrange a rental car for $15/day. Great dealership.
Kevin28_1962
4 de may. de 2010
I went to Kings to try to make a deal on a 4x4 Supercab (SC) truck. After test driving a specific truck I went inside with the salesman just to see what the numbers would be like and if it would be in the price range I was looking at. Al, the salesman, sat me at his cubical and went to the salesmanager to get the numbers worked. He stayed up there hte entire time and left me by myself for extended periods of time. After he came back and showed me their numbers I explained it was too much. They tried to come down to a lower number but it was still more than I wanted to spend. I was tired of being there and Al offered to give me numbers for a 4x2 SC. He went away and brought back some numbers and I asked what truck that they had ran those numbers for. He said it was a 4x2 that was exactly like the 4x4 I test drove and was interrested in. As it turns out there was no truck like that on their lot. The best I could figure out was they ran numbers for the most expensive 4x2 SC on their lot. Before I left I explained that it was just too much and I had to go and discuss things with my spouse and perhaps go with the 4x2 or just wait until I had more equity in my trade-in. I said if I decided to go with the 4x2 I would definitely come back to see him since he put in some time with me to try to make a deal. But as I left I sensed that Al gave me a little bit of an attitude like I had just wasted his time. BTW, they had already had the truck I test drove washed, cleaned and ready to go as if they had already made the deal. After discussing things with my spouse I decided to go with a 4X2 and I sent Al emails asking for info on the truck they ran numbers on. He called me back and said again that it was just like the one I test drove except a 4x2. Well he didn't realize I had already looked over their entire lot and knew they didn't have one like that on their lot. I wanted specifics on what he was trying to put me into and he did not deliver specifics. To give him the benefit of the doubt I went back to the lot again and search the entire lot for a truck like that. Again there was none like it. So at that moment I decided to go to Lebanon Ford and see how would work with me. I had bought a vehicle from both Kings and Lebanon Ford previously. Needless to say I will not go back to Kings because of this experience.Another thing I find bad about Kings is the layout of their lot. The area where the trucks are is somwhat confining. If you go out there to look at vehicles it is in the rear corner of the lot and you dont see a lot of salesmen concentrating on that area so you have to go up to the building to get someone to come out to see which vehicle your interested in then they have to go all the way back to the building to get the keys.On a side not I've never had any issues with the service department. They have always been professional and courteous.
stangguy
23 de abr. de 2010
I purchased my 2005 Ford Expedition from Kings Ford and will not buy a Ford anywhere else. Al Dennis really took interest in my families needs and got us in a vehicle that my wife will keep for a long time. I just really felt that they cared about more then just making a car deal. Al Dennis was more interested in a customer for life. The whole management staff is a class act. If you are looking for a place to buy a Ford or a pre-owned car. Give this place a shot.. You wont be sorry..
Además, Kings Ford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Kings Ford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Kings Ford es definitivamente el mejor lugar para comprar autos usados en línea.