Crystal Razillard

18 de ago. de 2021

Was taken care of by Matt Smith who also sold my boyfriend his Ram pickup at a sister dealership a few months back. His dedication to the customer is second to none. Like for my boyfriend, he went above and beyond to satisfy my needs and questions pertaining to my purchase. The rest of the team at Kia was warm, friendly, and driven to make my experience as painless and easy as possible. I cannot recommend Matt enough to anyone looking for a vehicle. And with the rest of the team there, you will be in great hands for sure.

Liz Garson

20 de abr. de 2021

I had been car shopping for months. I was looking for something used. Logan was the first person that didn't just toss me the keys and walk away. He looked at the car with me. He didn't pretend like it was perfect and told me what work it would eventually need. I actually felt like I really knew what I was getting. Given it's age the car was in really good condition. It was a pleasant experience. The only reason I didn't give 5 stars is because it took so long for a finance person to become available to finish the process. It was a really busy Saturday and they only had 2 finance people working. Having said that once Jenna did become available she was clear and thorough. She made sure I knew exactly what I was signing and what it all meant. With a third finance person on staff the process would've been perfect.

Angel Rivera

16 de may. de 2021

This was the best car dealership experience of all time. From the door I was greeted with respect by the Manager Adham. Then he guided me to his best sales person Rita, who helped me with the whole process. And I left with a brand new Kia Forte. Even after years of being a customer. The service is still awesome. I just went to get an oil change and replacement air filters. Left with a cleaner car than I got there with.

Tracy DeCant

9 de sep. de 2021

BAIT AND SWITCH! BEWARE!!! On 8/31 I found a listing on the website that said "new listing"- it fit all of my criteria perfectly! I called right away and made an appointment on Tuesday the 31st to come in on Wednesday the 1st to look at it, with the intention of buying it that night. We arrived on Wednesday to be told it hadn't been through safety checks and detail yet so we couldn't see it (a phone call before we drove there would have been nice). We were promised by sales team Joe and Randy they would rush it through checks on Thursday and call us when it was ready. We called on Thursday late afternoon since we hadn't heard from them and was put into Joe's voicemail; no call was returned to us. Monday, 9/6, I received a text stating the car was ready for us to look at; I said we would be there within an hour. We were greeted by Joe who turned us over to Katrina. She copied my license and insurance, I gave her the loan info from my credit union and she went to get the keys. 10 minutes later she comes back saying there was already a sold sign on the car but she would look and see if there was anything similar there- I already knew there wasn't. This, in my opinion was 100% a bait and switch- HORRIBLE BUSINESS PRACTICE!!!!!

Julie Schwartz

2 de ago. de 2021

I came in with a sales appointment and in my way in my car’s check engine light came in. I knew it was a Saturday so service department would be slammed but was worried about driving car home. Josh was able to look at my car right away to tell me the problem. I never thought they would be able to fix it same day but was grateful to even get the diagnostic test but they were even able to finish the fix that same day. They were really busy and I appreciated the honesty about the issues and them being able to service it the same day. They were not pushy at all which is also really appreciated. Josh simply stated what he recommended that day and what to do soon. His honesty and pleasant demeanor is why I did it all the same day. I wanted to make sure his department got my business. I also had my sales appointment with Jay Waters. He was great and not pushy at all. He was also understanding that I was worried about how much my other car was going to cost for the day. There was a lot going on for me that day but he was patient and understanding. I got a great deal and super happy with the new car! Jenna handled the closing paper and she was super friendly as well. This is the second car I purchased here and not that I want to have to buy a car any time soon when I do I will be back.