Mary Ann Hairston-Prah

22 de jul. de 2016

Excellent customer service and Antiono Davis was very knowledgeable of his products

Mary Ann Hairston-Prah

21 de jul. de 2016

Sorry , I just got to filling out this survey. Antoino Davis was professional, courtesy, knowledgeable off the process. From the time that I call in he was very attended to all my needs. Antiono understood all my needs and help me to get the car finance to rebuild my credit on a second chances program. I had went to other dealers and they kept playing games with me. I want to thank Antoino Davis for his diligence in making the the sales.

Ignacio Lopez

12 de jul. de 2016

They did a great job helping my father with OK credit . and got him in a new car and help him get out of the bad deal he was stuck in . Thank you Nissan kelly

Kim

11 de jul. de 2016

Jerome Brown was a great sales associate! He definitely knows how to deal with customers needs.

Latrice warrior

6 de jul. de 2016

Kelly Nissan staff and sales person Michael hatchett was very very professional and very patient .. Excellent service !!

meinmi

4 de jul. de 2016

We traveled from Michigan to get our new car from Kelly. We saw the ad on line in auto trader and couldn't believe the price difference for the same vehicle that we received a quote on here in MI. Started communicating with Calvin and Tati by email and then phone. We also had a vehicle that we were trading in so when we arrived we anticipated having problems. To our surprise there were none at least none caused by the dealer. Nissan had issued a recall for some part behind the radio that would cut the radio out and they worked on finding the part everywhere. They offered to put us up in a hotel and provide dinner if they couldn't find the part They found that the manufacturer of the part was a half hour away and went to get the part and installed it immediately so that we could get back on the road. Great service, good communication, and well worth the $49 it took us in gas to get there. Calvin and Tati are awesome, have had communication since purchase and will go back again.

Julie Tolf

1 de jul. de 2016

would like to John Vanek for helping with me getting my second car is customer service was very good

ChristineM123

22 de jun. de 2016

I went to this dealership to purchase a new car even though it's about 45 mins from my home mainly because of the advertising on the web about the second chance credit program. The dealer was easy to work with and I was able to get a car I'm really happy with within my budget. They treated me respectfully and worked with all of my needs. I would highly recommend this dealer!

declined

19 de jun. de 2016

Paul DeGrazia was a pro who made the purchase a pleasure. This is the third Altima I purchased from Kelly and I am satisfied with the service, the sales people and the dealer.

Wartaurus512

18 de jun. de 2016

Let me start off by saying this dealership is a complete rip off. They're terrible with customer service and communicating with customers. They try to convince to buy a used car that knowingly will lose value EXTREMELY fast, make a bunch of 6-month, 12-month promises. The car i purchased they lied to me about the extended warranty and it's active periods. I bought a Impala with 80k miles.The car was under factory warranty until 100k, and my extended warranty THEY OFFERED was suppose to be until 140k. However at 107k, the impala transmission with out and the extended warranty did start from the sale date NOT WHEN THE FACTORY EXPIRED like i was told. Of course i ended up paying over $1600 to fix the car. But do you think they worked with me to get a new one? Absolutely not. I HATE THIS DEALERSHIP AND I WOULDNT SEND THE MOTHER OF MY WORST ENEMY THERE. GO TO WESTERN AVE NISSAN!!!!!!! KELLY NISSAN are full of crap. They only work with non-credible banks that you have a hard time accessing information of your account to. John is one to avoid!!!!

MaxLover

13 de jun. de 2016

My 1997 Nissan Maxima is alive thanks to Kelly Nissan. 2 cars 31 years with Kelly! Thomas goes beyond to help me every time. A clean car every visit. What's not to like.

Shenna

9 de jun. de 2016

I love my new Nissan altima it the best car and the employee that helped me was the best he took no time gets me in my new car

Maria

9 de jun. de 2016

Excellent service and very nice treatment of the customers. Also very clean and well designed place. Definitely would return.

ehigieosa

8 de jun. de 2016

I liked the attitude of the staffs and how everything went as soon as I enter the building. I was told what the deal is as I told the sales guy my situation, and before you know it, I am walking out with a Vehicle. I like the fact that only Nissan run your credit, unlike others where they use multiple Banks to run your Credit. Overall, I liked the service and will recommend Kelly Nissan to people.Employee Dealt with:Laird

Nissan1

25 de may. de 2016

My service advisor Thomas Johnston is the best, he is very knowledgeable and extremely experience with the service team. The Nissan Service Team is exceptional, I would highly recommend to everyone needing service work performed.

NVazquezP

11 de may. de 2016

My goal was to have a smooth experience when purchasing my first car. It could not have gone any better! I would like to thank Jose Silva for explaining everything to the dot! The staff at this dealership is so helpful, and Jose was able to answer all of my questions! They even included car insurance for a couple of days! They had a great variety of cars, which was so great...except when you are indecisive! Thankfully I found the right car for me, all thanks to Jose and the staff! Thanks again !

Lady46one

26 de abr. de 2016

When I walked in they greeted me at the door ask me am I looking for someone in particular, I told them what I was looking for I was very specific about what I wanted and the Nissan staff made sure I was taken care of; I was sitting long they were straight to the point with me and they help me my price range on my vehicle which was great!

Miss J 249

24 de abr. de 2016

I left Kelly Nissan on April 1st and in my 2010 Nissan not even two weeks later after my exhaust was smoking really bad I took it to my mechanic and he told me I should not drive anymore because my car was burning oil and I purchased a vehicle that had engine problems. I called Kelly Nissan and spoke to Tony the sales Manager who was not helpful at all he got upset cause I asked him to speak wth someone in service department who could help diagnose the issue. Tony was so upset with me that he hung up in my face. I called later and spoke with Dave although Dave started out being helpful and he even promised to give me 500 towards fixing my car but the very next day when I called to confirm he stopped answering and started sending me to voicemail. I paid over 13000 for my Vehicle qnd after two weeks of my purchase I had to spend another 4000 on an engine. This was The Worst experience of my life I am heartbroken. And No I would Not Recommend Kelly Nissan.

2334

21 de abr. de 2016

Thank you to Raul and Eric and Armando ! I had work done thru my warranty on my Pathfinder. These professionals assisted me every step of the way. They kept me updated on the process and provided me with a car while the repairs were completed. First class dealership! Thank You !! John S.

tooty fruity1

13 de abr. de 2016

This is my third car from Kelly Nissan. I always get the best service from Tim, he is the best. See you again in three years.

mmcshan1

12 de abr. de 2016

My salesman Diego made my second time purchasing a vehicle a painless experience. He greeted me very friendly and that positive energy remained during the whole car buying process. I knew exactly which car I want, how much I wanted to put down, and he made it happen. I'll be looking forward to upgrading next year with him.

VC

7 de abr. de 2016

This was a great buying experience for me. My salesman was friendly and took his time to get me a great car at a great deal!

Katie712

7 de abr. de 2016

Kelly Nissan was the best choice for my 2016 Nissan Rogue purchase. Ryan Kelly, Lucas Galifos, and John Vanik are not only knowledgeable but were also exceptionally courteous throughout the process. John Vanik's personality and poise throughout my car purchase made him a remarkable salesman. I will be recommending Kelly Nissan to all family and friends!

AuneshiaP

5 de abr. de 2016

Being my first car Mr. Rencher helped me out a lot with finding a good monthly I can afford and good insurance I trust and afford as well. He made my experience more thrilling than I expected it to be. I would recommend Laird Rencher as a sales agent.

Daniel Davis

31 de mar. de 2016

The customer service was fantastic! John did a really amazing job along with I think Steve. The financial manager and GM were also very accommodating. We appreciate all they did!

Antonia.lpz

31 de mar. de 2016

Jose was extremely helpful,polite and efficient he has had a lot of patience helping me find the perfect van for my family Nissan Quest 2015 ????????????

snuggles2

31 de mar. de 2016

My experience at Kelly Nissan was amazing. John and Steve were extremely helpful and resourceful. They were very knowledgeable and had plenty of experience. I would definitely recommend Kelly Nissan.

Elizabeth50

30 de mar. de 2016

Great Sales Rep, quick service, and overall great experience! I will recommend this dealership to everyone!Laird Rencher was my salesman, and he did a great job listening to my concerns, and he answered all of my questions.

C2537Larry

29 de mar. de 2016

Tim was easy to work with & listen to my concerns. The car was prep and ready in a timely manner. The offer for trade in was a little low

nikkitwin

29 de mar. de 2016

Michael Hatchett., is one of the best sales person I have ever had. He is 100 percent honest and gets straight to the point. They had me in and out in less than two hours. Kelly Nissan rock!!!!!

Sheila L

29 de mar. de 2016

Mr. Rencher was very professional, knowledgeable, and provided me just what I was looking for. I will continue to buy my vehicles from Kelly Kean Nissan.

Moe

28 de mar. de 2016

Terrible Sales staff. I went to the dealer to test drive a Nissan GTR they have in stock and they ran my credit to ensure I qualify for purchasing the car. Everything checked out fine and the salesman went to get the car ready. We turned the car on for few minutes then we had to turn it off because it is out of GAS!! After spending half an hour waiting, I was told that only the general manger Dave can drive the car to the gas station. Dave was not available so I decided to come back at later time. I was called to come to the dealer and surprisingly Mr. general manger told me that I can only test drive the car when I drive it home!! Really.. Terrible experience there.

Bruce1234

24 de mar. de 2016

Thank you so much Mike, Steve and Rebecca for working with me. There is no way that this deal could have been done with out all of your help!!! This is my third Nissan purchased at Kelly Nissan. I love Nissan cars and I love Kelly Nissan!!!Bruce

unknown

24 de mar. de 2016

Michael Hatchett Jr was excellent. I hope I can deal with him whenever I make another car purchase. Steve the finance guy was great. He's sold many cars to my family for decades

GeriJames247

22 de mar. de 2016

When I initially went in the dealership I didn't expect to leave out in a 2015 Volkswagen Jetta. However, I was happy with the service I received and also happy I was able to trade in my new car for something more up to date that matches my personality. My salesman Michael Hatchet was very helpful and he told me from the jump that he was going to make sure I left with a car. He also gave me great advise on helping to further build my credit. I'm glad I went to Kelly Nissan.

martenia shyne

19 de mar. de 2016

I didn't go in to buy a car, I was picking up my sister when Mr. Michael Hatchett asked what he could do for me? I stated nothing but feeling optimistic I said let's try. I test drive the 2015 Nissan Altima and fell in love. When Mike & finance did their work he came back and said you can leave the white car here. I instantly began to cry, I really wasn't expecting my credit to be acceptable. But God thank you Kelly Nissan.

VLBearden

17 de mar. de 2016

My salesperson helped me to find the perfect car after my old one died unexpectedly. He was responsive to what I needed and could afford plus he "held my hand" through the entire process. He was very knowledgeable and his customer service was excellent!

Maria

16 de mar. de 2016

It was the worst experience on my life, I drove a Nissan car before , from the same dealer , I found very kindly people. I do not trost anymore Nissan's dealers

Red rose.Darlene

16 de mar. de 2016

Appointment time was efficient. Associate explained service and continued to keep me updated. Associate also explained what is needed to maintain the safety of the car.

JTauer

13 de mar. de 2016

We were treated with respect. It was an honest, standard car sales experience. Employees were knowledgeable and listened to what we wanted for a family vehicle.

Bdillard

2 de mar. de 2016

The service was great, the deals were excellent and my New Nissan is fantastic. Nissan really treat you like family. Will definitely go back for my next vehicle.

Pates51

29 de feb. de 2016

It was a blessed experience, I walked out of the dealership a satisfied customer. I needed a quality vehicle and I got the one I wanted without a lot of unnecessary haggling. My salesman was patient, friendly and understanding of my needs. Thanks, Mike

GinaJ6

26 de feb. de 2016

I have gotten 5 cars From Kelly Nissan!! Laird and Mike are the best. Looking forward to get my last car from Kelly Nissan with the help of Laird and Mike. thank you Kelly Nissan Regina Junkins

Riah23

26 de feb. de 2016

My salesman was the best! The managers were also really nice. They made sure I didn't leave unsatisfied! I was a bit difficult and they were okay with that.

Ckc403

26 de feb. de 2016

No longer takes competitor coupon. Claims they use special stuff for oil change. I am sure it is nothing special except Nissan brand. Was told 50 minutes for oil change WITH appointment. I am not sure why since Express oil businesses take 10 minutes. Typically Kelly does a thorough vehicle inspection which is fine, but not needed every time. I asked to skip the vehicle check as they did it a month ago and I am in a rush. I do not want to buy everything they are selling, and at their dealer prices. Better pricing elsewhere, as expected.

nissanguy

24 de feb. de 2016

The service rep immediately asked a technician to take my vehicle and inspect it , no one was at lunch, on break, too busy etc. The inspection concluded with several recommendations and a major assurance.

Third Timer

22 de feb. de 2016

I have purchased 3 SUVS from Kelly Nissan. I love the great customer service. My sales repAntonio Davis is the best. Keep up the great work guys, I will be back.

Purple Diva

20 de feb. de 2016

I had no idea that I could be approved! The second chance department really came through in a major way. I simply came in to get a bill of sale and within twenty minutes I was looking at papers for an approval. No other dealership would deal with my situation but they matched my request and then some. Car not affordable, down payment terms great, and sales associates moved so quickly.

Louise67

19 de feb. de 2016

I received great customer service the sales rep Laird and finance guy Steve made me feel valued and I brought my sister in she bought a car.

Stephanie0823

11 de feb. de 2016

Matt was a great salesman. He worked with us to make sure we got the best deal possible! He was also able to show us the techniques of the vehicle we weren't familiar with. Great guy and definitely recommend him for first time buyers!

TW

10 de feb. de 2016

Happy with my Nissan Altima purchase. Received a recall notice and needed to schedule appointment with service department. Had the recall performed the following day in less than an hour. Friendly and knowledgeable sales staff. Great experience.

Tiki

10 de feb. de 2016

Jose was nice and patient while I figured out what I wanted to purchase. When it was time for me to schedule an oil change everyone was nice and they quickly serviced me.

tashabee4

3 de feb. de 2016

The staff was very helpful with ensuring that my needs were met. They worked with me to get the exact vehicle that I was looking for.

Jaxs.mommy

3 de feb. de 2016

John V. Is a man of his word. Go to him to buy your next car. the Kelly Nissan team is one you want to have on your side while car shopping. Quick, accurate service.

tiffany.ford

2 de feb. de 2016

I first spoke with Jennifer over the phone and worked with Jerome in the store. They were both very kind and made me feel comfortable throughout this process. This was a great first car buying experience! I'm definitely happy with my purchase and will be recommending people to Nissan on 95th.

newcar lady Janice123

2 de feb. de 2016

I had a great sales person Mr. Jerome Brown he made sure that I was very satisfied and he got the best deal that would work for me.

darlene227

2 de feb. de 2016

I love Kelly Nissan they put you in the driver seat with a great big smile. Even Steve N. had a big smile, for me.

Tamica.Willis

28 de ene. de 2016

The staff was very friendly. They did not pressure me into a sale. They reviewed my options with me and made me feel like the were concerned about me getting a good value for my money. I would do business with them again

Happy3515

28 de ene. de 2016

Awesome service Jerome was the best he found the perfect car in our price range in less than 2 hours we were on the road!!!

Abey6666

27 de ene. de 2016

Been dealing with Kelly Nissan for about 6 yrAnd bought already 5 cars and every time I'm there they treat us like family.

Ronzilla

27 de ene. de 2016

The overall experience at Kelly was miles above our previous car buying experiences with other dealers. The folks at Kelly were very nice to deal with. Every person we saw and spoke with was friendly and pleasant. They have a great selection of vehicles to choose from and a knowledgeable staff. Paul was particularly helpful. We are grateful to the folks at Kelly for good information and a good deal.

Topdog2020

27 de ene. de 2016

The service here is always 100% down to salesperson to service department, and financial departments, to the cashier as well as the manager. Thank you Laird Rancher for excellent service

Altima2015

21 de ene. de 2016

Cool place to buy a car. No hassle. Straight forward deals. John the salesman is a good dude. I'll be back for my next car.

Pamela H.

20 de ene. de 2016

This dealership is outstanding. The staff is very knowledgeable, pleasant and very welcoming. I wasn't rushed with my purchase. I highly recommend Kelly Nissan.

s.siemiawski

19 de ene. de 2016

My experience at Kelly Nissan was great! I was welcomed by friendly staff and they assisted me immediately with what I needed. The expertise from all of the staff members and how they explained the process of trading in and buying a car was helpful and it made me feel comfortable with my decision. I would recommend this dealership above all others.

Mardeesa

19 de ene. de 2016

It was great, I traded my 2014 Nissan verse for a brand new 2015 Nissan Sentra and the process took only an hour and a half

Kathy2015

16 de ene. de 2016

I bought a 2014 car here a month ago for my son as a Xmas present. While the sales guy was very nice, (the manager was pretty rude), once I bought the car which they owed me a new tire and a second key, they didn't care about helping me out anymore. It took 3 weeks from the date of purchase to get anything done. I had to call several times and finally go back to get insist I get what they owed me, which should have only taken no more than 3 days! Once that was done and I thought it was all taken care of they sent me the title work on the car (finally) that was incomplete so I couldn't register my car for plates at the bmv, again, calling the title clerk and going back again to get them to do something about it was a pain. So now, paperwork still not complete, the temporary plate they gave me is expired because this is taking so long and I can't drive the car...so no I would never buy a car here again.

Sandra

12 de ene. de 2016

My family and I have been buying cars from this dealership for over 15 years. Always drive away happy.My salesman was very patient , courteous and considerate. No pressure very helpful and understanding. I had my car serviced and left in a brand new automobile. Helped with getting financed and good to loyal customers. Sandra

KellyNissan

10 de ene. de 2016

Paul was helpful and patient in answering all my questions and my inability to make decisions quickly. Also willing to give me time I needed.

Topdog2020

9 de ene. de 2016

I been buying cars from this dealership over 10 years. My Salesman is excellent , he give great service. The service is great I will send and I have send customer to this car dealership .

Linda

7 de ene. de 2016

Rebecca gave me a great customer service, she made sure to work with my schedule and my needs very friendly with the customers making sure I was satisfied

Seaquitta33

7 de ene. de 2016

Everyone was nice and very helpful. They took time to answer all my questions and concerns. They provided me with a lot of information I needed to know. A great place to buy your first or next car. Also they have a great staff.

Cursten

7 de ene. de 2016

Jerome Brown was an excellent salesman. He was able to get me the car that I was looking for. I came to him two years ago to purchase a Sentra. He gave excellent customer service, so that is why I decided to come back. I would definitely recommend Kelly Nissan, and I highly recommend Jerome!

Juancaballero321

6 de ene. de 2016

I emailed them, they replied. I came in the next day and drove off with a very well priced vehicle! The whole process was fast and easy at Kelly Nissan.

K&C4thtimeKellyCustomers

6 de ene. de 2016

We loved our 2003 Murano, however it was becoming aged. For the past year we had been looking for a new SUV & test drove many different models. We value Nissan quality & after extensively researching the SUV market, we became a 4th time Kelly Nissan customer & bought a 2015 Murano! We wanted to keep our business in Oak Lawn & had a wonderful sales experience with Antonio Davis, who really knows his Nissans & worked out the best deal possible! We love our new Murano SL AWD and Kelly Nissan for giving us a good deal! Thank you to all for working with us to make it happen!

Vsanchez04

30 de dic. de 2015

The service was great I couldn't complain I was really happy with the salesman who worked with me. He really tried to work out the best deal that would definitely benefit me.

Ayman

23 de dic. de 2015

given the fact that I am a Nissan fan, I didn't need much convincing to lease a Nissan. I hoped they would give me a 2 year lease, or a few more perks. although I got the most basic features, I think the price was not bad nor was the service. the dealership has a variety of cars, and I was able to pick a car and take it home with me in less than 2 hours, I appreciated that about this dealership.

Barbie's Altima

22 de dic. de 2015

I knew exactly what I wanted and my salesman Larry made it happen in record time. I had my 80 year old mother with me and he was so nice and courteous to her it really impressed me. After we went home, the next day Steve in Finance called and asked me to come back because he found me a cheaper rate. I have purchased several new cars but this was by far my best experience ever.Thank YouRaymell/Barbara

Pam

20 de dic. de 2015

Salesman was the best Matt emigh . We didn't know if we could afford a new car he worked with me and my husbands credit scores to help us the beat. Did not rush us. It was close to closing but he said he was not in a rush

Bye bye A4

16 de dic. de 2015

I went in just to look. Found the perfect car. Took my trade for what it was worth. No hassle, low pressure. I'd definitely come back.

Gods Favor

14 de dic. de 2015

I had the best experience on Saturday December 12 got myself a early Christmas present thanks to Antonio Davis my sale guy and Steve F my finance guy . I am a Kelly Nissan Customer for life!!!!!!!!!!

ad1234

14 de dic. de 2015

I just purchased my first car and was dreading the experience from all of the horror stories you hear. However, the whole process was less than 3 hours, fun and exciting, rather than daunting. John in sales was beyond helpful, honest and friendly. He made sure the purchase went smooth and that I was happy. All around great experience!

aisha12

13 de dic. de 2015

My car shopping experience was wonderful, I even had fun with the experience, my car salesman who was Antonio, he was a wonderful,good spirited, fun, generous person, and I will love to refer him to anyone, thank you so much, Nissan is a beautiful place, I enjoyed everyone.

ivan6295

13 de dic. de 2015

Kelly Nissan helped me get a great car! Wonderful service, fast, and always positive. I reccomend it to everyone! I can't wait to go back for another car.

janite owens

12 de dic. de 2015

I didn't have the best situation coming in but Jerome and Steve made it happen. Very friendly. I was more surprised at how much I got for my trade in.

icussudead

8 de dic. de 2015

John Vanik provided great Salesmenship in driving me through the car buying process at Kelly Nissan. The Dealership was a refreshing change from cookie cutter dealerships.

sentragirl

8 de dic. de 2015

I have bought my last 4 cars from Kelly Nissan in Oak Lawn IL they are simply the best Diego Arsce Is the best I went in to look and talked to him showed him the car i wanted from the inventory i looked at online he pulled it up I told him what i needed as far as payments and all and he made it happen told, told him i needed to talk to my mother about it and i would call and let him know if it was a go. On my way home i called mom and she said yes so I called Diego back and told him i would be in the next day(Sat) to have all the paperwork ready He said ok will do! So we went in at 11 o clock and he met us at the car and he took my mom by the hand and walked her into the building and brought her to his desk! my mother and i thought that was so sweet! he did have all the paperwork ready and after that he brought the car around and informed us with all the gadgets it was fast because it was the same kind i traded in so i was familiar with it already.Oh he also held my moms hand all the way to the new car and gave a hug to both of us and off we went i was so happy with everything and all it took us is 45 min to do all that! SIMPLY THE BEST!!!!!!!!!

ibagia

6 de dic. de 2015

Jose was amazing at showing different type of cars within our price range. Walked out with a new car, thanks to him. He knew what he was talking about. Everyone in Kelly Nissan was very friendly with regards to answering any question we had. I would definitely recommend coming here to buy a car.

Princeton Dude

3 de dic. de 2015

I recently took my vehicle in for interior and exterior parts that we owed to me when I purchased the vehicle. I dealt with Raul as my service advisor. He was very nice and courteous. He took the time to call me once my vehicle was done and explained everything that was done to my car. Also the young lady that scheduled my appointment was very nice!! Her name was Felicia and she was very professional about doing her job. She should be a service advisor with her skills as a people person! I also asked Raul the technicians name that worked on my car and he told me it was Leo, i asked Raul to thank him for me personally for doing an amazing job!!!

JoAnn

2 de dic. de 2015

I had to bring my Murano in for service. I dealt with John Woratschek, who was very knowledgeable and took the time to give me numerous courtesy calls to let me know what was happening with my car. This is how a service department should run, the old school way, taking care of their customers so that you have a pleasant experience and will want to bring your car to Kelly Nissan for service.

Tinman84

1 de dic. de 2015

Just bought my second car at kelly Nissan . Very happy with the buying process, Diego Arce did a very good job explaining all the options available for the second time

Cortez703

30 de nov. de 2015

I purchased my first car ever. I had over $2000 to put down, but only had to give $1000. The salesman was great at finding me the right car and very efficient at closing the deal, I was in and out within a hour and half and drove off the lot with a brand new 2015 Nissan Rogue.

red magic

26 de nov. de 2015

SERVICE DEPT DIDN'T CHANGE THE STICKER IN THE WINDOW FOR THE OIL AND I SHOULD NOT BE PURCHASING A CAR BATTERY EVERY YEAR........ODES NOT MAKE ANY SENSE TO DO THAT EVERY YEAR

Flaco

25 de nov. de 2015

Because they treat me very well & they are very friendly they help me a lot by choosing the right car & they help me understand all the extras that my car has

taurus644

24 de nov. de 2015

We have purchased and leased other cars from Kelly Nissan. We have always had good service on our cars and great help from the sales department. We gave them specific items we wanted on the car and the model we wanted. We wanted a Rogue with gps,electric seat, and all around camera. The car that fit our requirements was a 2016 Rogue SV. They worked with us on the price and financing. Our salesman John Vanik and the sales manager Tony worked very hard and were very friendly and helpful. We purchased the car and my wife and I are very pleased with our new car and the way the sales staff helped us.I would recommend this dealership to anyone who wants to purchase a car.Ron Peer

jsanchez

20 de nov. de 2015

Antonio was very helpful with both my vehicles. 2 years ago I purchased a 2007 ford fusion. I recently traded it I'm for a 2015 brand new Nissan sentra. Very pleased and happy.

MagicQB1957

17 de nov. de 2015

This was my second Kelly Nissan purchase. Laird Rencher was my sales consultant both times. He is extremely knowledgeable, personable and professional. He ensured that my purchase experiences were pleasant. On my previous Nissan, all of my service visits were performed at Kelly Nissan. I plan on continuing that practice with my new purchase, as Kelly Nissan, both the sales and service departments, has always treated me well.

Packers04

16 de nov. de 2015

This is my 6th car from Kelly Nissan and my 4th from Jose Silva, this guy is always a blast to work with. He calls me about 3-4 times a year just to check on the cars and ask about the family, very kind of him. I aleays feel welcome when I walk through those doors wether is for service or jist test driving new models or versions. Thank you Kelly and special thanks to Jose, my kid's car is coming in about a year so get ready Jose!

ikediesel

14 de nov. de 2015

Everyone from the internet sales consultant (Rebecca Murphy) and sales consultant Antonio Davis were very courteous and helpful. I'll definitely recommend Kelly Nissan and these two individuals to anyone looking to purchase a vehicle. "Kelly Nissan Can" get you rolling in the right direction!

nissan annie

10 de nov. de 2015

The whole team was very helpful and very friendly. Shopping for the car at Kelly Nissan was a pleasant experience and I would definitely recommend Kelly Nissan to friends and family.

Syd

9 de nov. de 2015

My sales rep was Laird, I walked into Kelly Nissan not even expecting to get a car but drove off in a 2015 car with barely any miles on it. What an amazing experience,he was helpful and answered all of my questions.Even questions I thought were too silly, since it was my first time purchasing a car. I will refer everyone I know to you guys thanks so much

Mzfranklin

9 de nov. de 2015

I enjoyed the personal attention, from jerome brown, who made it easy to achieve,in what I was looking for. I came in a little sad, I recently lost my husband. But overall he helped me through the process, so I am so grateful that he was there to help me.

bobshu

8 de nov. de 2015

i bought three murano before , i live in the neighborhood, it convient to buy cars from kelll, the service is good but expensive i told my sister ,and my brother, and my cousin

Haily

6 de nov. de 2015

Patient, thorough, and very helpful. When I came to Nissan he approached my mother and I. Ask me my preference, price range ect . And showed me around. Great experience for my first car.

tbecton2

6 de nov. de 2015

They are like family! This is my second Nissan and our family has been buying from Kelly for years. recently, my engine light came on and I called Thomas and he told me to bring it in the next day. He was able to tell me what happened and always get the job done. Might I add:everyone is always friendly and open to help.

trent90

5 de nov. de 2015

My experience gets a perfect rating because that's exactly how my first new car buying experience was. The people at kelly nissan did their best to get me into the car i wanted and they succeeded.

G3

4 de nov. de 2015

Great service department,very friendly knowledgeable, service technicians answered all my question about repairs work was done in a timely matter Raul checked form time to time to see did i need anything, or had any more questions check out was very easy and vehicle was clean.

Mnmchic432

4 de nov. de 2015

Everything was easy and effortless from start to finish. I got the car I wanted in the color I loved for a great price. Dori was so nice to work with and Laird was really helpful with the shopping process.

drkskncutie

2 de nov. de 2015

Rebecca and Antonio were both very nice and knowledgable. I didn't feel rushed to make a decision. The car buying process is tedious but my salesman Antonio made things easier with his patience.

Sullyes

2 de nov. de 2015

Went to Kelly Nissan to have my car serviced. Workers were very professional thorough ans prompt in regards to my appointment. They also threw in a free wash which was a great touch

Nissan driver

31 de oct. de 2015

This is our 2nd Nissan Rogue, same salesman we used 2yrs ago. We just bought our first brand new vehicle ever. Great experience and deal, thanks Kelley Nissan.

One happy customer

30 de oct. de 2015

I got the car i wanted. They didn't try to put me in just anything. Service was quick iwasntsitting there all day. Everyone was nice

Djward

30 de oct. de 2015

Rebecca did a great job assisting over the Internet, and provide me with mutiple price options, and upon arriving at the dealership Mike Hatchett assisted me from start to finish, and didn't hassle me, or try to place me in something I couldn't afford! Superb service from start to finish.

Nissan Maxima

26 de oct. de 2015

Kelly Nissan...I took my vehicle there cause I'm having transmission problems on CVT transmission and Nissan extended their warranty but they're saying it's the ABS system hubs and caps which has nothing to do with the transmission. I took the vehicle to 2 other places which advised it is the transmission. Nissan will not honor those diagnostics cause they're not Nissan certified service cntrs. All Nissan dealerships have great sales people but when it comes to service on you're older vehicle they want to scan you to make money of you giving you wrong diagnostics. Teas your car is older and parts need to be replaced but not all they list is accurate. Scammers!!!!!

Elyse

24 de oct. de 2015

They were very nice and gave me many cars to choose from. I test drove my favorite out of all of them. However , it was the one I got in the long run.

Fire1873

24 de oct. de 2015

John my salesman was fantastic, I explained my situation to him, a few minutes later he had three car options for me. I definitely will be back to buy a new car.

GMC Terrain 15

23 de oct. de 2015

I will recommend this dealer anytime and to anybody cuz good experience. Great selection of autos and salesperson are friendly and easy to deal with.

lt2015

22 de oct. de 2015

All of the Kelly Nissan employees were very helpful and very courtesy. They answered all of my questions. Keep up the good job,Thanks,Len

gibbons84

21 de oct. de 2015

I had a great experience buying a new Pathfinder. All of the workers were friendly and able to help with anything I needed. Great experience.

thomastiff

14 de oct. de 2015

This was by far the best car buying experience that I have ever had. The salesman that I worked with, Diego Arce, was super nice and pleasant to work with. The dealership was very helpful to me and my situation. I got a nice car that I really like and was at the dealership for less than two hours. I would DEFINITELY recommend this dealership to a friend. The only hang-up that I have is that one week after purchasing my car the "change oil" light came on. I have reached out to two people regarding this and have gotten no response. I do feel like this is something that they should address since I have only had this car less than two weeks. This is the only reason that I did not give five stars. Overall--I had a great experience, great car and great customer service.

Skater

11 de oct. de 2015

Great experience, no pressure or hassle. Very customer oriented and friendly. Worked with Sales Rep Antonio Davis who was very accommodating and made the process quite smooth - left with new Murano.

Maverik2015

10 de oct. de 2015

Great staff !!! Very helpful ... Got a good deal in a new nissan Awesome customer service and prices !!!I'll be getting all my cars from kelly nissan

Maverik2015

10 de oct. de 2015

Kelly nissan the best car dealer in chicago Great staff and better prices definitely going back in the future for my next vehicle!!!!

Tinman84

8 de oct. de 2015

I wasn't pressured to buy and felt comfortable throughout the process.Diego my sales person explained every detail thoroughly .The atmosphere was very friendly.

mdurham663

5 de oct. de 2015

Kelly Nissan was great...customer service was excellent...sales person Antonio was thorough, patient, knowledgeable and kind...I would recommend then to my friends and family!

Hollis

2 de oct. de 2015

I'm so glad I went in to Kelly Nissan they were nice and put in my new car. They were extra nice. They work hard to get me into my new car and out of the old. I'm so happy for my new car. Happy to be back with Nissan.

Bella99

1 de oct. de 2015

My recent experience at Kelly Nissan was one of the best I have had in recent times. The warm and friendly welcome the very moment the associate met me at the door was unforgettable. The whole experience from that moment till the end is worth commended. Most importantly, the friendly atmosphere and the associate"s ability made me feel at home and negotiate my business without feeling pressured. Kelly Nissan! "They are simply the best"

Angel82

26 de sep. de 2015

They help me a lot ,very nice people ,I will recommend my friends and family to buy here ,and also I going to buy my next car in this dealer thank you very much

ENL

24 de sep. de 2015

Tim was the best! I walked in there a little scared but he did such a great job at making sure I was comfortable, happy and got me into a perfect car! The process was simple and Tim made sure I walked out with the car of my dreams! I will definitely be going back when it's time to upgrade!

victory0993

18 de sep. de 2015

Mr. Russel was very friendly and helpful in my recent purchase of my vehicle. He made me feel comfortable with decide on the different types of vehicles.

Sabrina

17 de sep. de 2015

I was referred to Kelly Nissan and the salesman was very helpful and friendly. It made my car buying experience easy and I did not feel intimidated and I love my car.

Blukris5

14 de sep. de 2015

My experience from beginning to end was very respectful and efficient. At no point did I feel that the staff was condescending or treating me as a dollar sign. I walked in knowing the exact vehicle that I wanted and they made every accommodation to make it work. They threw in so many bonuses and a ridiculously low finance rate. I would definitely purchase my next vehicle from their dealership.

Danielle

11 de sep. de 2015

The salesman at Kelly Nissan made me feel like a priority. They were patient and did not make me feel like I was being "sold".

raquel731

11 de sep. de 2015

Great Deals, Friendly Atmosphere, Amazing Staff!I just purchased a Nissan Sentra, I got a great deal on it, the staff was great as well!

loveaqua

10 de sep. de 2015

Great dealership! Love Thomas as my service advisor! Thomas is the reason I keep coming back. This is the second car that I have bought from here.

aspacia

9 de sep. de 2015

They are genuinely honest! More power ! Thank everyone....from doni,jerome and MR MAN who gave me my registration...thank u so much.Aldrin,,,rogueselect2015

alexxgz87

5 de sep. de 2015

Very friendly and helpful was very pleased with Rebecca and John they both help me and my wife made the lease easy will definitely recommend this dealer

John W

4 de sep. de 2015

I saw a vehicle I liked on the lot and I inquired about it. Not only did I NOT get the heavy pressure treatment, I got a lot of "what else can we do for you?" The courtesy, professionalism and customer service level was over the top. Thank you Kelly Nissan, Tim Wilson and Managers Luke and Tony.

Clarence Fuller

1 de sep. de 2015

I have been with them for twenty years! The service is very very good.I have always been pleased with Nissan products. I have both a Maxima and Altima.

Musicman13579

24 de ago. de 2015

I loved the customer service John was very helpful loved John service he helped us get the best car available . He was so friendly.John made us very comfortable

alista80

17 de ago. de 2015

John Vanik is one of the nicest sales rep ever. My wife and I went in there for the first time back in 2013 when our then Murano stopped working. We were in and out in less than an hour with a new car. Not only they will make you feel like family but also will they work with you and give you the best advice in regards to what you're willing to spend on a monthly basis. We were able to trade that car in for a 2015 Altima a couple months ago and last week I went in there and got another new car. This time, I was in and out in 20 mins; you'd spend more time buying shoes. Very nice and polite people there!

Happyed

15 de ago. de 2015

Our family has bought 15 cars since our first purchase in 1994. On July 27, 2015 we bought a 2015 Rogue from here. From the time walked into the dealership until we drove out we were treated as if we were special. The deal was fantastic, quick and easy. Laird and Ryan did it again. Great people to deal with. Won't go anywhere else when car shopping.

Jenaguilar11

7 de ago. de 2015

this was my first time buying a car and everybody was so helpful. Tim was excellent. He got me in a car I love and I left the same day. I'm definitely coming back.

trusse1

7 de ago. de 2015

This is the 2nd car i have bought from Kelly Nissan and could not be more pleased. This time i used there website to find the car i wanted. Once i did that they set me up with John Vanik who was waiting for me when i arrived . The whole transaction went smooth. I take my cars there for service all the time. Their service department is just great. Need a Nissan go there they won't disappoint you.

nancy1

31 de jul. de 2015

Very happy with my purchase. Some dealers play games getting to their best price which is a big turn off. My salesman John Vania was honest and precise and got me a deal that I was happy with. I already recommended your dealership to a potential customer. Basically a no hassel experience overall. Thanks so much

Teach1Reach1

23 de jul. de 2015

My salesman, Antonio Davis, took care of me and made my purchase very easy. It was a delight working with him. He was very attentive to my needs. I will cintinue to recommend Kelly Nissan to my friends.

David Sykes32

19 de jul. de 2015

Im very pleased with Kelly nissan they got me the car i wanted with a awesome deal to match it what else could i ask for i recommend kelly nissan to anybody in the market to buy a car thanks kelly nissan.......

Josematos31

18 de jul. de 2015

Very friendly and very helpful and they will try and get you the best deal. You will leave a happy customer.lots of cars to choose from too.

tkyles78

16 de jul. de 2015

The was the best experience I have seen at a dealership. The staff was friendly and very helpful. I didn't feel like they just wanted to make a sale. I would recommend this dealership to all my friends and family.

jsanfor23

14 de jul. de 2015

The car salesmen worked hard to get me my first car given my credit wasn't the best and I only bought a small down payment compared to what they were asking for I drove off the lot same day. I also drove off the lot with the car of my dreams. Thankyou Kelly Nissan

sugapop82

6 de jul. de 2015

I was in and out quickly. Everyone was very friendly and helpful. They got me the car i wanted with all the extras needed to put my buying and mind at ease.

brohunter

24 de jun. de 2015

Very good customer service ,Likeable sale Reps.Helped work out my deals with Nissan so i could get a better car for my money.also we got the car we wanted..

Raybecca-Murphshalak

11 de may. de 2015

I bought a Pre-owned Chrysler 200 and The overall experience was great. Friendly staff, clean building, fast!!!! I will return for my next vehicle.

jtolf1962

22 de abr. de 2015

I didn't think I would get a car or be fianced but would like to thank them for helping meand John cancel and Rick really came threw for me

artcarral

31 de mar. de 2015

Diego Arce is an exceptional salesman! All I have to say is we have bought 4 new cars from him at this dealer in the last 5 years! He is very knowledgeable and friendly, call him ahead of time and when I got to the dealership the car I was looking for was in the front waiting for us to test drive it and 2 hours later was driving home with it. Very nice working with him and Steve Finnegan (sales manager). Great price and fast transaction.

Laura Ascencio

19 de mar. de 2015

I had a great experience. My salesgirl was very patience with us. She was very informative. I'm very happy with my nissan sentra

shakannah

1 de mar. de 2015

Great, no pressure environment. Excellent customer service. Friendly and very knowledgeable which is very important to me. I got just what I wanted. And I will definitely let everyone know where I got my new car.

Carol Morris

17 de nov. de 2014

My salesperson Laird Rencher was very attentive. He made sure that I was comfortable, and did all he could to get me the best rate he could for my . The whole team was very polite, and had my best interest at heart.I would recommend Kelly Nissan to anyone who is looking to purchase or lease a new vehicle.

charles.catchings

2 de nov. de 2014

My experience with this dealership was great. I got the car I wanted and it is a money saver. From the salesman to everyone that work there was great. Thanks Nissan!

sandy

13 de sep. de 2014

Came in to buy new with a trade in and the sales manager Steve laughed in my face asking me why am I even bothering using my van As a trade in it's not even worth 10 cents. Then screamed it across the showroom to a salesman. The ask the salesman to deal with me because he doesn't have time to deal with a sale like mine. At that point I just walked out. Will never be back.

Sandy7514

12 de sep. de 2014

Was never so disrespected by a sales manager in my life. I was told if I wasnt buying a car I needed to go and come back another day because they were closing up. It was only 8pm. Needless to say I didn't by a car there and never will and will never recommend them to anyone!

dpanico

18 de jul. de 2014

We went out of our way to go to Kelly Nissan because of their great reputation. Vito DiPerte helped us locate the car we were looking for and worked with us diligently to make sure all our needs were met at a great price we could afford.Steve also worked with us on the financing and was invaluable.I will be going here without hesitation when we purchase our next vehicle.

Jessica M.

20 de jun. de 2014

I wonder if 'Nissan Motor Co.' knows they have shady dealers as such representing them. I inquired on a vehicle I seen online, made an appointment to come in same day. Upon arrival, I test drove the car and loved it. I sat with the sales person, ran my credit, filled out paper work, the figures were laid out by the finance manager, I accepted the terms, got a HAND SHAKE and a "CONGRATS" from my sales person about my new purchase. Well, when it came time to give my deposit, the story changed. It appears that they sold the same car to the person sitting in the room next to me?!! Really?! How can they do that? My sales person said they were "sorry" and they too were upset as they spent hours working on my deal but the "sales manager is the boss" and for me to talk to him about it . (Mind you, the same person who gave me my terms and figures on this purchase). At this point I was livid. I drove over an hour to get here, after I made a call before hand making sure the vehicle was available for purchase with no hassle, and I was told I had no worries, it was. I walked up to the sales manger and informed him that I was just sitting with my sales person and HIMSELF discussing this deal, filing out paper work, I accepted the terms and was ready to put my deposit; HOW DID THEY SELL THE CAR AT THE VERY MOMENT I WAS IN THE PROCESS OF THE DEAL?! His response to me was "What do you want me to do? From a business perspective, first come first serve.", "if you paid cash, it could of been yours"...OMG REALLY?! Then what was I doing for the last 2 hours sitting in their office?! I don't get it. All they care about is making a sale and have NO RESPECT for their customers. Who does business like that? I felt like they pulled the rug from right under me. Made me feel like an idiot. Totally unprofessional, unethical, and LACK of customer service. Now they even RAN MY CREDIT for NOTHING. He even had the nerve to tell me if I come back and he will give me another deal. Are you kidding me?! I wouldn't dare give these people a dime, let another minute of my time!!! Definitely I will be letting Nissan Motor company know about my experience. Shame on you KELLY NISSAN that is NOT how you conduct business.

1supervisor

12 de jun. de 2014

I knew I would need a new car sooner or later, the car I had before was 14 years old and had played out, I had wanted a Murano since I visited the Chicago Auto Show this year. On 6-5-14 my old car was in a car repair shop and was told how much it would cost to get fix, it cost way more than what the the car was worth. My wife told me to go ahead and by a new car, she told me to go to Kelly Nissan since she knew I wanted a Murano, she drove me up to Kelly's in her car, Tim Wilson greeted us at the door I was looking to be pressured into buying a car, I wasn't I felt very relaxed. I had looked up prices for the Murano on the computer. I drove out with a new Murano. Tim Wilson was very helpful he answered all my questions, he wasn't in a rush. He had the color I wanted. I'm glad I was told to go to Kelly's. My old car when I got home was given to a auto wrecker company. Thank you Tim Wilson. Fred

tdg111

2 de jun. de 2014

Laird Rencher provided us with exceptional sales and customer service! He got us into the car we wanted within our budget. Laird and the finance manager even showed up to work hours early to accommodate our schedule!

Dazed and Confused

28 de may. de 2014

My daughter went in to purchase a car after her car was totaled in a storm, and felt that they were not forthcoming with the bad brakes on the car. She accepted the cracked side view mirror on the car, but did not expect that after 2 days the brakes on the car would be grinding terribly. She was not informed of a warranty on the car, and being a young woman, did not think to ask about it, but assumed that they would tell her everything that she needed to know about the car. She was sorely disappointed that when she returned to talk with the salesperson, only to find out that he seemed to be shifting the blame on the finance person. She trusted that he would sell her a good car, especially being a single female, but instead he sold her a car that no one else wanted, and they basically told me that I was locked into this deal. This is the first time she went out on her own to buy a car and was glad that she could do it without a co-signer, but was hurt and felt that she was taken advantage of because she is a woman. This goes to show you that no matter how pleasant the salesperson is, the only thing that matters to them is that they make a sale, no matter what condition the car is in. She was very disappointed with the outcome today and will never do business with Nissan again and neither will I.

saritag

16 de may. de 2014

Tim Wilson is a knowledgeable salesman who over the past 16 month's purchasing 2 cars with 0 (nodda) down for a person with FAIR CREDIT - I would HIGHLY RECOMMEND for anyone looking to purchase a vehicle

wsabner

20 de mar. de 2014

This is the fourth Nissan I purchased from Kelly and each time I have been pleased. Laired is knowledgeable about the the products and works hard to get the best deals. He's an awesome salesman.

cshannon819

11 de mar. de 2014

My experience at Kelly Nissan was very pleasant and my sales man was Laried (Larry). Please know that the customer service that he gave me was 100% excellent. I am also very pleased with my vehicle. I will be sending others your way!

lukacek

4 de feb. de 2014

I bought a used car through the dealership and purchased their aftermarket warranty. I was told it was the best, even though it was not a Nissan warranty. I got screwed. The dealership told me EVERYTHING would be covered no issues!!!! I even contacted them several times, said no problem. I tried to take the car to have the 3 issues they swore would be covered, The Advantage Warranty denied everything. This warranty is GARBAGE!!!! Don't Buy it. When I contacted my service manager that sold it to me, his exact words were "sometimes when you go to the doctors office, and even though you have insurance, you still end up owing something". I thought that the price that i was getting on the car was a fair price, and my salesman was excellent, but DON'T trust this dealership!!!!!!!!Don't buy the warranty!!!!!!!!Don't believe everything you hear!!!!! Unless it is a Nissan Factory warranty, don't buy it!!!!!!!!I learned my lesson, you get what you pay for, and people's words just don't mean anything anymore. Don't trust them, they are CROOKED!!!!!!!!!!!!!!!

50Murf

2 de feb. de 2014

My car buying experience couldn't have gone any smoother than it did at Kelly Nissan. Paul D, my salesperson, was great! He answered all my questions, returned all my calls in a timely matter, and he helped me secure a great price on a 2013 Pathfinder. I would highly recommend Kelly Nissan to anyone looking for a great price, great customer service and a great car buying experience.Bill M - Chicago

jsingler

24 de ene. de 2014

Mr. Campbell and his staff went out of their way to be sure we were treated fairly with quick service and pleasant personalities. This is our first NISSAN, having had the range from GM to BMW. We look forward to a continuous relationship with Kelly Nissan.

Pedro G

5 de ene. de 2014

One of the best experiences in buying a car, nothing hidden and great communication from the salesman, Jerome. Thank you!

kiara88

26 de nov. de 2013

Calvin was excellent in every way possible! This was my first car purchase. He made me feel comfortable, got me in the perfect price range, and has consistently answered every question I've had accurately. I would definitely refer a friend to Kelley Nissan to visit Calvin.

Sandy K

29 de ago. de 2013

After having some confusion with the terms of my warranty and speaking with the owner of the dealership, he was able to resolve my issues and my car will be fixed! They came through for me! Thanks Kelly Nissan

neicy4936

26 de ene. de 2013

Excellent...customer service and car buying experience!!!! I highly recommend Kelly Nissan of Oaklawn. They put me in my first brand new car ever. 2012 NISSAN VERSA!!!!Calvin (my salesman) was very patient and understanding to my credit limitation but somehow him and Mr. Steve Nolfi (finance Manager) worked very hard and mad it happen. Superior service from both my salesman and the finance manager. Highly recommend Kelly Nissan, Calvin Russell and Mr. Steve Nolfi!!!!!!!

dcortina1985

29 de dic. de 2012

They were very helpful with helping me get into a vehicle when other dealers have turned me away. They also were very honest and they were not pushy to get me to buy with them and they made sure it was a vehicle I wanted and not just what they said I had to have. I recommend them to everybody.

Abronia Young

12 de sep. de 2012

I have given this rating because Steve and Calvin made the car buying so easy....they got me into the vehivle I wanted at a price that I can afford I WILL DEFINITELY PURCHASE MY NEXT VEHICLE AT KELLY NISSAN

Angela Burl

31 de ago. de 2012

I just would like to thank Mitch and Marissa, for all your help.You guys are awesome..Such pleasent people and professionals.This is my second car i have purchase from kelly Nissan, and the experience was still GREAT!!! Mitch, you were fantastic.Thanks again for all your help and concerns.And i would also like to thank Steve in Finance, for making this deal happen.You guys did a GOOD JOB!!!!

rose wapinski

30 de ago. de 2012

My first time experience at Kelly Nissan was excellent. I dealt with Mich and Melissa with Internet Sales. Mich is a wonderful sale person. Mich really worked with us to get us the price we could afford. I thank Steve in finance for working with us. I do not have the best credit. Mich is wonderful to work with. Mich went beyond and above for us. I thank Melissa for answering my questions on line. Mich and Melissa are a great team. Please go buy a Nissan Go to Kelly Nissan for a wonderful experience. Thank you Mich and MelissaRosemary Wapinski

wesleyng

30 de jul. de 2012

Kelly Nissan, the dealership in the Oak Lawn, Illinois, has very good service and fair deal makes this place a decent place to car shop.Thanks!

Wesley

30 de jul. de 2012

Kelly Nissan, the dealership in the Oak Lawn, Illinois, has very good service and fair deal makes this place a decent place to car shop. Thanks!

Mike S.

14 de jul. de 2012

I looked up a used Mercury Marquis through Cars.com and came across one at Kelly Nissan. I set up an appointment to test drive the car two days later. I actually went the next day and was told the car was sold the day I actually called. No one called me and told me the car was sold. A manager informed me once I'd got there, that the car was sold and that I should have been called back that day or early the next day. He was nice and apologized for the inconvience. My Cars.com experience was pleasant and easy. My dealer experience, not so much. Kelly Nissan dropped the ball.

jthompso

29 de jun. de 2012

I am writing this letter recap one of the worst car buying experiences I have ever had. Your dealership, which was highly recommended by a friend who is a repeat buyer, has in my mind mismanaged our relationship as a return customer. Im pretty sure customers that purchase new vehicles are not subject to the stress and aggravation that I have incurred due to that fact that the used car I purchased is probably considered low hanging fruit by your standards. I am quite aware of my credit situation and was most obliged by Laired Rencher and Kelly Nissan for being able to work out a package that afforded me the opportunity to purchase a vehicle in the first place. I would think a dealership that prides itself on inspecting vehicles before they are sold could diagnose spark plugs, loose brake pads and especially, a faulty catalytic convertor. This leads me to believe that this car never was properly inspected and merely cleaned up and sold. When you guys say As Is you truly mean it. Your dealership not once, offered any solution that would have averted a negative outcome. The Its a used car, and these things can go wrong attitude seems to resonate through-out your staff and is hopefully not how you treat all your customers.After driving a car for a little over a week to incur such issues reflects poorly on you and your dealership. I am sorry the relationship could not have gone smoother and without incident, but I understand the meaning of the phase caveat emptor.

Mike G. E.

19 de abr. de 2012

My experience at Kelly Nissan was excellent. I found my dream car online and their responce was almost immediate. I worked with Vito and I can't thank him enough for everything he did to get me behind the wheel of this beautiful one of a kind GT-R. The entire process from the moment I initiated contact to the moment I signed the contract was very smooth and pleasent. I didn't feel pressured and the deal was exactly what I was told it will be. No surprises what so ever at delivery day. Dave and Rick at finances were very helpful too. Thank you Kelly Nissan and thank you Vito.

smolz1987

8 de mar. de 2012

Vito will bend over backwards, forwards, and sidewards Salesmanship personifiedThe dealership and people at Kelly Nissan are 6 star outstanding.My review is based on only one fact.Last week I bought my fifth vehicle from Kelly NissanR. Smolek

CC777

11 de feb. de 2012

Came in to lease a 2012 Altima. It was my first car purchase ever and everyone at Kelly Nissan made it simple and enjoyable! Im very glad I did business with them! Rick was very knowledgeable and professional. He explained everything seamlessly- with no pressure. If you want a pleasant car buying experience, go see Rick at Kelly Nissan!

sundash44

2 de feb. de 2012

Extemely happy with my experience! Tim W in sales and the whole staff made me feel comfortable and gave me an amazing deal! Highly recommended!

Avery54

14 de ene. de 2012

Laird was my salesperson. He works to ensure that the customer is satisfied. I was greeted with a big smile and a hand shake. he knew what I wanted and made it happen. He made the car buying process easy. he gave me a great deal. I would recommend him to my family and friends. Thanks again Laird for the pleasant experience.

Randyman

2 de ene. de 2012

Everything was quick and easy even though it took me some time to decide. I didn't even plan on buying that day but everything was the way I wanted it. The best part was that no one was pushy.

pagach911

13 de dic. de 2011

Great service no problems. made buying a new car easy. Very friendly seemed to care about how they treated me. let me test drive nemerous models until i found the car i liked. Nissan rouge. Would buy from them again. The Finance person John lee was excelled in arranging paperwork and numbers

Schnides1

11 de oct. de 2011

Erik was very thorough in reviewing the vehicle features and setting up the navigation system to communicate with my smartphone. He was courteous and easy to work with and helped to expedite the entire process.

Rich Kmetty

8 de oct. de 2011

It was a pleasure doing business with Kelly Nissan. Our salesman, Tony Paramo, was very proffesioanl and well versed in Nissan models. This was my wife and my first time driving a Nissan. We liked the ride of the Sentra. Tony, I am not sure if I should be thanking you or not. The wife and I stopped by to check out leasing one car and we came home with two - good job!Richard Kmetty

LoyalPatt

7 de oct. de 2011

Laird Rencher has presented outstanding salesmanship to me and my family for the last 16+ years. He provides excellent customer service and has a vast knowledge of the products he sells. His demeanor is very friendly and never pushy or overly aggressive. He listens intently to what your wants and needs are and delivers! I wouldn't trade him for the world and he has been the reason that I have driven a Nissan since 1995. Additionally, since that time, I have only used the Kelly Nissan service dept. for the maintenance on my vehicles.

kjjohnson1

3 de oct. de 2011

I was happy with the service that I received at Kelly Nissan. I have been going to Kelly Nissan for service on my old Pathfinder. When I was interested in getting a new one, I knew that the great service would continue. I was very happy with the customer service I received.

Tina Davis-Larkin

26 de sep. de 2011

The satff at Kelly Nissan is AWESOME. I went in to talk with someone about my 3rd lease deal with them and the service was great. Laird Rencher is exceptional, professional and overall makes you feel like a part of the family. I saw many familiar faces during my visit and I will definitely go back and recommend friends and family.

makjeldsen

20 de sep. de 2011

Laird Rencher was a very helpful salesman. He listened to my needs and wants then delivered. He helped me find the exact car and features I wanted. He answered all my questions and gave me more information than expected. Laird even showed me how to work the new features in my Nissan such as the bluetooth and gps. I am highly satisfied with my purchase at Kelly Nissan. I will refer my friends to Kelly Nissan and Laird Rencher.

namponsah

19 de sep. de 2011

The people we met were all eager to help, courteous and excellent. Answered all questions with clearity, and did as much as possible to help meet our needs. They are great people.

mz.burney

18 de sep. de 2011

I entered the dealership, first of 3 I planned to visit that day(Nissan, Volkswagen and Hyundai). Tony Paramo greeted me at the door, was advised of my desire to lease, and to see what it involved. He inquired about what I was interested in; and listened! He is knowledgable and astute. About 4 hours later I walked out with the keys to my 2012 Sentra and no desire to visit any other dealership. I had the car I 'dreamed about'.Ricky Cervantes was pleasant without being condescending. I've purchased 7 vehicles since 1977; the first two I had to remove myself from the process and let my husband handle it (and subsequently pay for them); I was not pleased with the salesperson's manner; with four I was a co-decision maker and was pleased; ... and the Sentry, I'm most pleased with my vehicle, and it was the most hassle-free experience of all.I'm glad I'm leasing ... "I'll be back!" Maxine L. Burney

Bernie Greski

16 de sep. de 2011

My experience with Tony was excellent. He took the time to show me all the details on how the car operates. He worked with me on the price and we made the deal. I would recommend him and Kelly to my friends and family.

GValenc5

11 de sep. de 2011

Salesperson Rencher had been very helpful and patient, treating us as friends which makes us feel at home while in the dealership office. Answers questions from the different models avilable to the price range of the vehicles. Overall our experience with Mr. Rencher was very pleasant and friendly. Good job Nissan team.

abrubake

7 de sep. de 2011

The dealership was very busy, as it was a Saturday, but the employees at Kelly Nissan did what they could to minimize our waiting time while still taking the time to fully explain our purchase. There was an unexpected extra fee associated with the vehicle, that likely could have been mentioned to us prior to our coming in, but it was a minimal cost and there was also an unexpected rebate available that more than compensated for that extra cost. A maintenance plan was also mentioned to us by the salesperson, but was not brought up again during financing, as we had been told it would be.

Jgats

6 de sep. de 2011

From day one Tony helped us find the perfect car. We looked at used and new cars ranging from sedans to suv's and Tony guided us throughout the entire process. He was knowledgable, reassuring, professional, and very helpful. What impressed me the most was that Tony sat down with us and reviewed how every single feature worked after we bought our new car. I never encountered this before but it was very beneficial! Thank you for a great car buying experience. I wouldnt go to any other Nissan dealership except Kelly's.

cndma

5 de sep. de 2011

This was our second vehicle purchased since 2006 by my wife by herself. I have never been to the dealer to purchase the first vehicle in 2006, nor have I ever met any of the sales representatives there before but from the moment I walked in the door I was greeted with respect and a smile from every sales representatives and employees. They did not have the particular model and color of the vehicle I wanted, and Diego Arce told me he was 99.9% sure he could get it for me, and for the price I wanted. A week later, Diego called me saying that the vehicle came in. There was no hassle whatsoever. Diego also provided his personal cell phone should I have any questions. Not only did he go over the car, he gave me a tour of the dealership, service center and introduced me to service manager, so I would know where to bring my car for service tune ups. He also introduced his business manager, was totally professional, showing me different options to extend warranty, etc. again, with no pressure whatsoever. Even though I must admit that I am a very stubborn person on purchasing a new vehicle, I would totally recommend this dealership and will purchase another car from them in the future.

Pam F

29 de ago. de 2011

I give this Nissan dealership a "10". From the moment I walked in the door I was greeted with respect and a smile. They did not have the particular model of the car I wanted, and Joe told me he was 99.9% sure he could get it for me, and for the price I wanted. Two days later, Tony Paramo called me with my car. There was no hassle whatsoever. Purchasing a car as a single woman, that meant so much to me. Tony actually came in on his day off to deliver the car to me. Not only did he go over the car, he gave me a tour of the dealership, service center and introduced me to service manager, so I would know where to bring my car for service tune ups. Rick the business manager, was totally professional, showing me different options to extend warranty, etc. again, with no pressure whatsoever. I would totally recommend this dealership and will purchase another car from them in the future.Pam from Chicago, IL

tondelaya

25 de ago. de 2011

Sales associate provided excellent customer service, very friendly, personable and knowledgable of product. Overall I had a wonderful experience and would definitely refer another buyer.

Niunia00

22 de ago. de 2011

My experience with Nissan Kelly went exceptionally well. I am a returning customer and could not be more satisfied. My sales rep. Barbara Aksamit went above and beyond in her knowledge about Nissan cars, and overall sale. Nissan worked with me to guarantee me the perfect car up to the last detail, and I must admit I am quite picky. They aided me in providing me all the information I needed to know about my new car, and explained everytinng in detail. Thank you Nissan for a job well done.

chinching

20 de ago. de 2011

We felt that our questions were answered in regards to pricing a new Frontier and Tony took his time with us in explaining all the information pertaining to the vehicle.We appreciate his honesty and straight- forward way of ding business. We were made to feel comfortable about our purchase.Richard and Andrea Jensen

Ron Wiezyski

17 de ago. de 2011

I have bought my last 3 cars at Kelly Nissan because of the overall attitude of the employees.Tony was very prfessional & courteous in all aspects of the sales.Another reason is the service dept.as I have all my service work done at Kelly.I have always been treated first class & will continue to use Kelly Nissan .

JayKrisNolan

17 de ago. de 2011

Buying a new car from Leo Suncar at Kelly Nissan was an incredible experience! On our first trip to the dealership, my husband and I explained to Leo that we were just there to look and that we didn't even know which models we were interested in seeing. The fact that we were not there to buy a car that day was OK with Leo, he spent hours with us looking at just about every type of cars/SUVs made by Nissan. He knew every detail of every car. Then he took us on a test drive that was a "true" test drive, it was not a 5 minute ride around the block. He and Mike stayed late (after 9pm) to discuss pricing with us. Remember they knew we wouldn't be buying a car that night but wanted us to have the information to take home and think about. There was zero pressure! We returned to the dealership the next day and basically had a car buying therapy session with Leo - this is what we want, this is what we think we can afford, these are the items that are important to us...again he was soooo patient and just listened. In the end, we are very happy owners of our new Nissan Rogue! We will highly recommend Leo Suncar and Kelly Nissan to everyone we know. All car buying experiences should be incredible - buying a new car should be fun and exciting and Leo made sure it was. THANK YOU!! PS - The finance department is great too - no pressure! What a pleasant suprise!

dondavidson

16 de ago. de 2011

In my 52 years of buying cars, this was the best experience I have ever been forced to endure. These people are professionals, in every sense of the word. This is my fourth Nissan purchase but this dealer is head and shoulders above all the other dealers with whom i have worked

kennethwalker

8 de ago. de 2011

This dealership has an employee, Laird Rencher who works diligently to ensure that the customer is satisfied. I was pleased to be able to find a car that I was interested in, I was given a great deal and it was a pleasurable experience. Laird and his collegues were patient, talkative and relaxed which showed their knowledge and ability within their business which makes it very inviting and comfortable. I felt that I was well informed, information was thoroughly explained and I was greeted with a smile and handshakes.

marckey

5 de ago. de 2011

Laird Rencher was a fantastic salesamn. Always ready to take my calls, and very helpful with my final decision on the car. He was a great salesman. I've had 4 cars prior to this Nissan, and Laird Rencher was by far the best salesman I've dealt with.As far as price goes, I'm a little disappointed that the price on the Kelly Nissan website inventory locator did not match up to the price that was on the actual Juke that I purchased. The website had it listed at $24,650 and the MSRP on my Juke was $25,410. I purchased the vehicle with a VPP, mine was listed as an "A Plan" however, when it was being added, I was then told it was a C plan. Wasn't quite sure on how all of that works. Aside from all of that, I would recommend Laird Rencher as a salesman to anyone.

chaniellebeach

3 de ago. de 2011

Anton was fantastic in his approach, and the sale was fantastic and worth my while. Everyone including Steve was great. Everyone spoke and was very corteous. I thank Nissan for all they have done for me. And love my NEW CAR.

wcostin

29 de jul. de 2011

Sales person Barbara was great. Was not pushy at all. Let me take my time in making up my decision between Honda, Toyota and Ford. Barbara was very helpful on my 2 test drives and provided me with info and her time in helping me make my decision. After sale was complete she made sure I was comfortable and went out of her way to make sure I was knowledgeable about how all the basics(radio,wipers,cruise, etc( worked.Bill Costin

lawjr

20 de jul. de 2011

Mr. Rencher greeted us warmly and was very approachable. He did not pressure nor overwhelm us with his sales technique. He patiently answered our questions and really listened to us. Mr. Finnegan was pleasant,appeared very genuine when discussing our car choices, and did not pressure us into buying. The kind of customer service displayed by both Mr. Rencher and Mr. Finnegan no longer exist in many businesses. We knew after our first visit that we would return and buy a vehicle from Mr. Rencher. Kudos to Mr. Rencher and Mr. Finnegan. I will continue to share my buying experience at Kelly Nissan with anyone who is in the market for a new car.

WOW1

11 de jul. de 2011

This is my 3rd purchase from Mr. Rencher at Kelly Nissan. Mr. Rencher has always maintained a customer centered focus during my visits. Mr. Jim Krupowicz, service department is another employee that provides excellent customer service during my appointments. Overall my experiences have been very good and I have recommended Kelly Nissan to other potenial customers.

lionking6830

6 de jul. de 2011

I love Nissan Cars. Have purchase a few from this dealership. My sale person Mr. Laird Rencher is great and We love doing bussiness with Him.

sarahwiedel

29 de jun. de 2011

I was very pleased with my experience at Kelly Nissan. Everyone that I dealt with was very helpful. Tony Paramo was extremely professional but not overbearing. He made the car-buying process very easy and answered any questions that I had. He has continued to follow up with me to ensure that I am happy with my purchase. At this point, I can say that I would definitely recommend this dealership to a friend/family member.

hhenders

9 de jun. de 2011

I have given the rating I have because the sales man was very great in helping me purchase a new car, so I can get back and forth to work. I really appreciate him being patient with me and understanding. He was very nice and willing to help me. He is a great sales man.

kathy Stockmal

22 de may. de 2011

So far I'm really enjoying my Nissan Rogue. Barbara was very helpful and a wonderful sales person. She answered all my questions and was very patient with me. Did test drive the Nissan a few times even in the rain, and she was very polite. Felt that she was a good friend. Greg and I wish her much happiness with her baby and career.

carlisathornton

16 de may. de 2011

The sales manager was very helpful in answering questions and concerns that I had. The process went a lot smoother because of the information given. The sales person Barbara was also helpful in showing the vehicles and explaining the differnt styles. They were awesome. An oil change that turned into a new car. Wow! Thanks a lot.

mam0528

16 de abr. de 2011

Great experience! From choosing a car to the financing, everyone I interacted with was great. Will definitely go back there for my next Nissan. Very friendly and customer oriented. Won my business after I had purchased two cars from another dealership. They want to earn your business and treat you like a valued customer. Great all around!

craigw

12 de abr. de 2011

From the beginning to end. This dealership amd Vito did a "Great" job. They sold me the car at our agreed price that I did over the internet. The financing was already approved before i went into the dealership. Thanks a lot.Sincerely, Craig Welsh

psabed

29 de mar. de 2011

Everyone at Kelly Nissan was friendly and very accommodating. We checked other dealerships and could not find a more friendly staff. Steve the Sales Manager helped us out with all the numbers we needed. Steve in the Finance department helped us out with all our warranties. Sam the Salesman helped us through from start to finish, showing us everything we needed to know about the car. They went out of their way to get us the vehicle we needed. They treated our family very well and I would recommend to all my friends this dealership.

nmwelsh83

17 de mar. de 2011

Vito was awesome throughout the entire sales process. My girlfriend and I were a little unsure about many of the decisions we had to make. Vito was able to provide us with an assortment of options that best suited our needs for a reliable and dependable car. I found the staff at Kelly to be very knowledgeable, friendly, and efficient. I will look to purchase my next vehicle from Kelly in the future and will encourage my family and friends to do the same.

amandalisinski

13 de mar. de 2011

This is the second car I have bought from Vito and both times my experience has been exceptional. From the moment I walked into the dealership I was treated like family. Even three years after I bought my first car from him, he was still there to help me. As long as Vito is working at Kelly Nissan, I will only buy my cars and refer my friends to Kelly Nissan for their car purchases.

kaisy1

15 de feb. de 2011

I have been helping my niece shop for a new Altima for several weeks now and all of our shopping stopped when we went to Kelly Nissan, in Oak Lawn, Ill. The entire shopping experience was great. From our salespersons product knowledge, to the negotiation process and even taking delivery, things went smoothly and professionally.The managers that we met were perfect gentlemen and answered all of our questions thoroughly and completely. I waited to write this review until we had our first oil change done at the dealership. The service department did not let us down one bit. The service was great and we were in and out promptly. I would recommend Kelly Nissan to anyone who is looking for a Nissan in the Illinois area.

BONGEROO

21 de mar. de 2010

I BOUGHT A 2010 NISSAN ALTIMA 3.5R AT THE END OF THE YEAR. AFTER TALKING TO A NUMBER OF NISSAN DEALERS I GOT A PRICE FROM THE INTERNET LADY AT KELLY NISSAN WHO WAS EASY TO DEAL WITH AND ANSWERED ALL MY QUESTIONS . I THEN WENT TO KELLY AND MET SALESMAN TIM WILSON WHO WAS A TOTAL PROFESSIONAL AND GREAT TO DEAL WITH.HE ANSWERED ALL MY QUESTIONS HE MADE ME FEEL LIKE I WAS BUYING A CAR FROM AN OLD FRIEND WHICH I THINK IS REALLY A TRAIT OF A GOOD SALESMAN. I COULD HAVE PURCHASED A CAR AT A DEALER 5 MINUTES FROM MY HOME BUT 45 MINUTES IS FINE WHEN YOU DEAL WITH A COMPETENT CAR DEALER. NO BACK TRACKING OR CHANGING OF PRICES AND CAR FEATURES THAT YOU SO OFTEN HEAR ABOUT IN THE CAR BUSINESS. THE PRICE WAS FAIR AND THE CAR IS GREAT. I WORK AS A PERFORMER AT A THEATER IN BRANSON MO. ABOUT 5OO MILES FROM MY HOME AND AM ABOUT TO DRIVE 500 MILES TO LET KELLY DO MY FIRST OIL CHANGE DURING MY 2 WEEK BREAK.

Jay_S

9 de dic. de 2009

The experience at Kelly Nissan has changed the way I feel about car shopping. I used to loathe car buying because of all the games and the wasted time. Now, I will be buying all my cars from 1 dealer. The complete staff was super friendly and helpful, including the GM, Ryan who helped with the deal. This is the way car buying is supposed to be: fun, easy, and when you take your new car home a ride that isn't burdened by you wondering if you made a good choice. I can't say enough good things about Kelly Nissan. Make them your first and last stop when it's time to buy. You won't regret it! :)