Janet

6 de feb. de 2016

Yesterday was my third time returning to Karplus, and I had the pleasure of working with Eli & Rey for the first time. I am very impressed by their knowledge and advice regarding my new car purchase, I was more than confident with my purchase b/c of their help. Thank you Karplus, Eli and Rey. I love my new Honda Accord LX.

Must be elie

15 de ene. de 2016

Highly recommended dealership Very accommodating to your consumer needs also very attentive to the best price available. I buy all my cars here and this is the place you need to come. Ask for mr.chavez the rarest salesman in the business which he is a blessing from God because not only will he give you great service but he will establish the best price for your needs.

TERRY RANGNO

8 de ene. de 2016

This is the second Ford Ranger that I have purchased from Kars Plus. The first was in 1998. The 96 Ranger was the most maintenance-free vehicle I have ever owned. I drove it for 18 years and it was still going strong when I was involved in an accident and the truck was totaled. The prices are more than fair at Kars Plus and the condition of their vehicles is excellent. I miss my old Ranger but this new one is beautiful and runs so smooth it's hard to even hear the motor.These people are straight up and out front about everything. You won't be sorry if you go to Kars Plus for your next veihicle

Edy

14 de may. de 2015

I just purchased a work truck from karplus warehouse. The truck was well kept and it was a 1 owner. The moment i test drove the truck i knew it was the one for me. We made a deal and i signed the paper work, which took some time but it was all worth the wait. The salesman Tony was good and he knew what to do he had me out of there quick. If you are going to buy a vehicle from karplus, ask for Tony.

John Wasik

10 de may. de 2015

I have been buying cars from Karplus and have been good to me ever since. Never had any issue with cars I buy from them. I may have been lucky or I just know how to buy my cars. I was searching online because I am in the market right now and looking for other options and I still see them all over and it takes me back to them because they have the car I want. Well they treat me right.

Norb

10 de may. de 2015

It was convenient for me because its couple of blocks away from me and they have the corvette that i was looking for a long time. It not easy believe me. I was fighting with the insurance because its killing me, but finally their insurance agent hook me up and i was in my happy dance, Junior who was one of the younger salesman patiently got me into the process. Please ask for him if ever you are in the market for a vehicle. Believe me they have almost all the cars you could imagine. Im very happy and a great experience for me buying a car. Recommended place to shop for cars.

Pete Legan

24 de abr. de 2015

I purchased my 2004 Ford F250 last year and it has been a solid truck I have had an intermitant electronics proble with it and when I contacted Karplus and explained to them the problem and what the cost of the part was going to be they offered to pay for the parts, Thank you very much Ken, I will continue to reccomend Karplus to my friends and family!

Katd

19 de abr. de 2015

I'm grateful to have purchased my vehicle from this dealership. I was a bit hesitant at first, but the people there and the ambiance made me feel comfortable. I didn't feel any pressure. The sales man was very detail-oriented and he addressed all my questions and concerns. The managers were pleasant to negotiate with as well. All in all, it was a nice experience. I recommend this dealership and I love my newly purchased vehicle!

Mary Reed

15 de abr. de 2015

just got a car from them yesterday and I promised to leave them a review. Very nice people to work with. My credit is not great but still they work it out to get me a low rate. It just took time because I have to wait for the best bank to approve it. Worth the wait. Now I don't have to take the bus. What a relief. Thanks guys for the help.

Jay R.

11 de abr. de 2015

Recently purchase a Truck from them. I have been searching for 2 months before my purchase and every time I went to the dealership, there always something that made me not to purchase the truck, either there is something wrong with the truck, not the right specs I wanted. Also concerns price or something to do with service. I went to Karplus with the ad I see on their website and everything went perfect. Finally pressure is over. Thanks Karplus again. Highly recommended.

mpineda

17 de mar. de 2015

Thanks karplus for the help that you extended me even if no other dealership will approve me. You made the buying process easy for me. Thanks to the internet manager rey for explaining to me everything I need to know over the phone before I even came to the dealership. Recommended dealer specially if you have hopeless credit. I have my car for 3 weeks already and everything is fine except for the flat tire that I got 2 days ago. I notice that I did not have the jack in the compartment. Karplus service gladly send someone to help me out. You are great guys.

John M

13 de mar. de 2015

We just purchase a 2011 Dodge Ram from karplus last week and it was easy and not hard as we expected. I'm a first time buyer and was referred by a friend that have purchased 2 cars from karplus and I'm glad I did it. They make the buying process easy and less pressure on my part. I waited a little bit because they need an approval from the bank first while I wait because I'm buying a vehicle which is more that what I can get as first time buyer. I had a decent down payment and good job but my credit has few dings which is not serious. If you want to buy a vehicle check this dealer first. Reviews shows some bad, but if you see its mostly out of the dealers control or buyers remorse. See for yourself and be smart.

John

13 de mar. de 2015

We just purchase a 2011 Dodge Ram from karplus last week and it was easy and not hard as we expected. I'm a first time buyer and was referred by a friend that have purchased 2 cars from karplus and I'm glad I did it. They make the buying process easy and less pressure on my part. I waited a little bit because they need an approval from the bank first while I wait because I'm buying a vehicle which is more that what I can get as first time buyer. I had a decent down payment and good job but my credit has few dings which is not serious. If you want to buy a vehicle check this dealer first. Reviews shows some bad, but if you see its mostly out of the dealers control or buyers remorse. See for yourself and be smart.

Dan

9 de mar. de 2015

This dealership has a huge inventory. My family has buying cars from them since way back. They are kind of a neighborhood thing. They take care of the family here in Pacoima. Just browsing through the web and thought about leaving a review for them as I saw them popped out of google search. as thanking them for everything they have done for our family.

Kiko

1 de feb. de 2015

Surprisingly this dealership got a lot of vehicles to offer! I recently was here to purchase a car and had the pleasure meeting their staff and help us on my purchase. I'm grateful I visited this dealership and helped me to purchase the vehicle that I want and fits on my budget. I would recommend this dealership!

Ryan Melloy

16 de sep. de 2014

Friendly and fast service Having 2 tired children and my pregnant wife with me on a Sunday no less was difficult. We found the truck and were financed within two hours. A plea sent experience for a dealership. Would buy from them and recommend them.

Courtney

10 de jul. de 2014

I went to this place because I live around 3 miles from this lot and once a while I pass by and wondering when I could retire my beat up car and get into a newer vehicle. I was not expecting to get a brand new car due to my credit is not good and I'm sure I will not afford payments on it, bad things happened before! As a single mom, I'm not adventurous to deal with this situations. My friend accompany me late night and to cut it short. everything when well with my purchase except when I woke up in the morning that the detailing was not done right. I called and they schedule me for that reason. After a week, again in the the morning one of the tires are flat. I just got the vehicle and the tires are flat??? they could have checked the tires for nails or anything before I left the dealership???.

Lucrecia vielma

11 de mar. de 2014

I bought a Ford Taurus an in the first day the transmission broke down.. It took them a week to give is a loaner car . They give us our car back a month later and find more problems. Never come here!

jude

31 de ene. de 2014

I purchased a 2000 Toyota 4runner. Couple of years ago and still running great, although I did some minor repairs. One thing I learned when buying a used vehicle is that you have to do your homework or extra steps like getting your trusted mechanic to check everything for you. Spending at least $100 would not hurt to give you peace of mind, but this would not assure you that in the future nothing will happen. If you think differently, then just buy a brand new car.

Walt

7 de ene. de 2014

Staff is friendly and accommodating at the start, but I had the same experience mentioned in many of the negative reviews. The lesson I learned is to shop an auto dealership where the staff needs to maintain a reputation for ethics and customer service.

Jake R.

30 de oct. de 2013

My mom just got a 2011 Toyota corolla from Karplus last Monday. She lives in Arizona so I have to do the initial scouting of a vehicle for her. I called different dealership and I could not seem to find any vehicle that fits her budget with a newer year and low miles. Been surfing the web from and found a car here that belongs to carplus. Called the place and nobody answered. So I have to skip this dealership. After 20 mins. Someone from the dealership called back and said that they opened 9am, I called before 9am that's why. Anyways I ask the rep why there is no actual pictures of the car and the rep told me that the car is not ready yet because they got it a day before, he said they have more vehicles available if I'm open to other options. I told him that's the only vehicle I want. He called me in the afternoon that the vehicle is ready. Drove there around 8pm hoping that its not late. When I arrive this place is still busy and its huge. To cut it short, everything went smooth after that. I will be driving this coming weekend to Arizona to deliver my moms new car. Thanks guys.

Never Buy from KarPlus

16 de oct. de 2013

I have bout multiple vehicles from Karpluse. they use there in house finance company named Ontimefinance and I have never been late on a payment for almost 2 years and they refuse to report my positive credit with them!!!! Not to mention the customer service and repair site is horrible and will avoid any repairs they can. or just temporary fix on the problem!

Macqueen

13 de oct. de 2013

I went to Karplus about buying a new passenger van. They were good about test driving. In my area near Van Nuys, its been tough trying to buy a used car. Sometimes the dealer won't pull the car out for a test drive. At Karplus the cars were well maintained .The one I looked at ended up too expensive to buy but it was a good experience going there. I'm going to try a few more places for a used passenger van.

4 wheeler

29 de ago. de 2013

Tried to buy a car here, couldnt even get info from them. The internet department was crazy slow and never did answer any of my questions. So I had my broker call them and they refused to sell him a car. Doesnt make any sense to me. Ohh well their loss.

Brian Tucker

23 de jul. de 2013

I bought a car at Karplus Warehouse about 10 days ago. And when I stopped by, they were so busy; I had to wait for thirty minutes to find a salesperson. After my test drive, I received a Carfax while they performed a credit check. Total time spent was two long hours for my complete purchase. They were very busy and I made a mental note not to purchase cars on weekends, from now on.

Nick

13 de jun. de 2013

I looked around for a used car for around 2 months, I found few good deals at small mama & papa used car places but couldn't trust them same way that I don't even buy a hamburger from a mama & papa business and then in other hand Carmax has such a clean cars but I couldn't afford them so I went to Karplus and bought a 2009 Toyota Corolla. I showed it to my mechanic and I'm very happy with the result. I wasn't looking for the cheapest deal. Cheapest are always most expensive one, my advise is compare the price, quality and do a mechanic inspected the vehicle of your choice and of course look at the size of dealership which is good to consider.

Tom Jonson

19 de feb. de 2013

What a great place my sales men Juan was so helpful. I recommend that anybody that want to buy a car go and ask for Juan.

Jim R.

16 de ene. de 2013

Bought a truck 9 months ago and still running good using it for work. I had bad credit but the finance guy got me a bank "yehey", not the rate I expected but I guess its the way it is. They have a huge inventory and it will take you a day to decide on which. Just be a smart buyer I guess. Take it to your mechanic if your not sure. They are in the business for more than 20 yrs. and few complaints is acceptable. You can't satisfy everyone, but not in my case. I have to be fair with them. Goodluck

Hugo

14 de ene. de 2013

As an insurance agent I visit this dealership, and I always see that they have a great amount of vehicles of all makes and also see that they finance almost everyone that is seriously conmited on buying. I think is a great place to shop.

JB_KILLA

13 de dic. de 2012

I went to karplus to buy a toyota tundra, my credit is not the best, I had been told no, several times that weekend, but I finally got my yes and my truck,. the problem was when I noticed the tires at home, I was upset that 2 tires were kinda worn down, I called the next day and talked with a mgr, and again i thought I was gonna get a "no" but they sent me to a tire shop and I got all 4 tires,.. and to my surprise they didnt charge me a thing! in the future it is very possible that i will return, I really appriciated the way thing where handled.

Maria H.

11 de dic. de 2012

Had a good experience with this car lot . I purchased a 2005 toyota corolla here im really happy with my car they work with u in payments u can afford and customer service is very great salesman, managers and finance managers very friendly people I would buy another vehicle here thank you guys.

Ernesto

11 de dic. de 2012

I had a wonderful experience about two years ago, when i was looking for a four door sedan, and i founded at Karplus Warehouse, the sales manager at the time was willing to make a deal with us and i ended up driving out of the lot with a Nissan Altima fully equipped. It had some little details that needed to be taking care of, and they did!. Now I'm looking for another car for my son and we'll definitely visit Karplus. Can't wait!!

marky mark

11 de dic. de 2012

I was looking for a used car and visited a few used car places and fortunately came across karplus warehouse and found a clean good condition lexus is300. from the time i walked in till the time i left, i was treated very respectfully and courteously, i test drove the car and made a deal on the spot, there were no games, i was given a carfax, they also gave me honest and fair financing options. their was a small issue with the windshield but when i picked up the car i was told no problem come back and we will fix it free of charge, true to their word it was done. my car buying experience here was good, i have no hesitation in recomending them. once again thanks and special thanks to ray i wish you continued success it is well deserved.

Mateo

9 de dic. de 2012

Very bad experience in Karplus before igo imake appointment and before I left iCall them if the car is still available and they said still available I drive 60miles almost 1 hour and 30 minutes and I'm 2miles away I receive acall that the car is sold istill stop by to make sure wats going on and yah they confirm to me the car is sold 10minutes ago they said to me if I want other car ijast walk out say nothing ijast wana let you all know the review here is true so don't waste your time to drive specialy if your coming from far away danger karplus

Computer Professional

24 de nov. de 2012

After spending 6 hours at the dealership, I finally drove off in my 2005 Audi A4. They have an enormous selection of used cars on 3 different lots. The car I wanted was not in satisfactory condition for the price being asked, but they offered a variety of explanations why they could not lower the price. Eventually, we got me into a car that was in excellent condition and at a price I could afford. To prove the car was in great shape, they even let me take it to my mechanic the next day to do my own inspection-the results of which passed with flying colors. All that was wrong with the car was a headlight, which Karplus gladly replaced for free the next day. Overall, the process was an excursion, but at the end of the day, I am very happy with what I got. Thanks to James and Hector for all their help.

Allan

16 de nov. de 2012

Called and was told vehicle was being serviced to get ready for sale but would be available next day. Was told that it was in great shape and completely gone over. They called me the next day and said the vehicle was ready. Drove 45 min out there only to find out it was sitting at a body shop across the street, panels were primered, windows down and covered in plastic, front end was duct taped on, and overall far from ready. Inside the seats were torn and smelled like a dog had lived in the car. Was told they could start it but not drive. Of course they offered to show me some other cars on the lot. What a waste of time. I would not buy a car from them if it was 50% off blue book. Complete sham artists and dishonest. Don't wate your time!

Sha Sha

8 de sep. de 2012

I had a very good experience dealing with this car lot. the woman that assisted me was wonderful her name is Sylvia. If you want a good buying experience and good customer service from this dealer, ask for her. She was available by phone and text. Answered all my calls and text. I asked her about the online price because it does differ from the sticker price on the lot. She did state that the online price was for cash customers or clients with better then challenged credit. When I was notified of this I was dissapointed and let her know so she did negotiate with the Sales Manager to let me get the car for the price that was more suitable for me. The car I ended up purchasing waa flawed of course but what used car isnt. As soon as I drove it off the lot I recognized a problem (the ac wouldnt turn off and it was on the highest level also radio didnt work) I immediately drove it back to the dealership to let them know that I was not driving around with the car like this and i thought it was adjusted. No problem i left the car there they took the whole unit out and sent it to the dealer to get fixed. I received a call from the Sales Manager Ken to let me know that the car was ready. I also was in contact with Sylvia for those three days and she kept me updated when i spoke to her. I went and picked up the car and the whole unit works fine The Finance Manager Max was also a pleasure to deal with. The car I purchased was an Infinity G35.

fabian3232

30 de jul. de 2012

Great place to buy a car! No games like those other places we were lured on the phone to come over and when we got there they couldnt help us. James and the guys were great. Will be sending friends and family. thanks again!

sscammer

23 de jul. de 2012

Almost every vehicle on this lot either has possible frame damage or it's TMU'd (true mileage unknown). Buyer beware!! They don't mention this until ur ready to buy and they want u to sign documents stating u know the possible damage so u can't come back later and complain. If you value ur vehicle, stay off this lot.

oneton250

25 de oct. de 2011

i was asking for a specific car and was told it was on the lot and ready. i show up and take about 10 mins to finally get some help in finding the car but turns out it was never there. it was in for "services". i was being pushed to look at other cars all passed my $range. i was being told so many stories from just a car wash to oil change to finally i was told the turbo was being serviced. i was then later called atleast 15 times, one person telling me the car is ready to another sayin it wouldnt be ready for days and i would be told when it was...surprisingly i have not received a call back. the salesmen give you a feeling that you shouldnt even buy from them.

Reasonable Car Shopper

15 de ago. de 2011

WARNING... DON'T WASTE YOUR TIME!!!!!! Prior to driving to Karplus Warehouse, I checked out several cars on Cars.com that were under $5,000.00. After 10 minutes of walking the lot, a gentleman asked me if he could help me find anything. I asked him to show me any vehicle that he could that was 6K and under. Right away he said that the least inexpensive car they had on the lot was 8K. Instead of showing me any car, he directed me to look through the cars down a specific row and pretty much left on my own. I'm not quite sure why the cars were marked under 5K on Cars.com, but the customer service was awful. I wasted 20 minutes of time driving 12 miles for nothing. Too bad, I was ready to buy a car the same day!!!!

hotnsexy

5 de jun. de 2011

A great buying experience. Our salesman Bob is very helpful and patient and most importantly honest. He made us feel comfortable and welcome. Impressive customer service! I really appreciate it guys and THANK YOU KARPLUS!