Jules

8 de nov. de 2016

I always take my vehicle to Jim Glover for service and every experience has been excellent. I drive over 100 miles a day, so it is important that my vehicle stays running well and is dependable. I feel like I can count on Jim Glover Chevrolet for the most efficient and honest service available. Thank you Danny Jones and all of the mechanics at Jim Glover who keep me safe and on the road!

dianafdez

8 de nov. de 2016

Every time I take my car in to get serviced, the customer service is great! Danny Jones always makes sure I jump back into my car happy and is always happy to answer any questions or concerns!

BossMom3.0

8 de nov. de 2016

I drive 100+ miles daily and needed an oil change in a bad way. I went to Jim Glover Chevrolet as I was passing through Tulsa. Their Service Consultant Danny Jones was absolutely amazing! He got the job done quickly and efficiently, was very nice, helpful and made sure all my needs were met. I would most definitely drive 45 minutes to Tulsa just to have him Service my car again!

JMichelle

8 de nov. de 2016

Danny Jones offers the best service advice and work in town. Responsive, respectful & reasonable are just a few words to sum up my 6+ years as a customer. The loaner vehicles are a plus!

SW

8 de nov. de 2016

Danny Jones always ensures my vehicles are well looked at and in a timely fashion. I never doubt that my vehicles are in tip top shape afterwards.. I fully trust these guys.

twins1226

8 de nov. de 2016

I go here for all service needs for my car. Danny Jones is the best service advisor ever! Won't trust my car to anyone else!

Vletterman

7 de nov. de 2016

I had an appointment I called and arranged last week for 1:00 pm today. I was called to verify appointment this morning by your representative. I showed up 10 mins early to make sure I am on time and I was told my name wasn't showing up on the roster. I then waited nearly 3 hours to get my oil change. That was not a pleasant experience. I got called on the intercom and nobody even acknowledges to me about the wait or thanks for my patience. My 2 kids sat patiently with me for almost 3 hours and no one can say thanks for coming.

Paddy Metcalf

7 de nov. de 2016

While getting my tires rotated and oil change I was informed or a recall. They said that they could do the recall work as soon as the other work was done and I would not have to come back. This is great because I live over 50 miles away. Great service and Joe is great to work with. Thanks Guys

TERRY BRENTLINGER

5 de nov. de 2016

REALLY GOOD SERVICE,, ESPECIALLY JOE AND MIKE, IN SERVICE. DEPT.WE HAVE PURCHASED TWO VEHICLES, AT JIM GLOVER CHEVY.2012 EQUINOX, 2008 HHR. WISH GM WOULD BRING BACK THE HHR.I WOULD HAVE BOUGHT ANOTHER NEW ONE, STOPPED MAKING OTHIN NOW AS GOOD.I AM TOO TO GET IN DEBT.. BUT LOVE ANOTHER BRAND NEW HHR

joyroberts

4 de nov. de 2016

Jody and Corey were great. They went above and beyond. Truly an amazing experience. I will definitely recommend and return for future purchases. Thanks for everything.

Passionate Houston

4 de nov. de 2016

I can personally say that I was discriminated against because of my negative survey's. And they refused to service my car. Beware of them

JW

4 de nov. de 2016

Great experience. Car came back to me in the same condition that I dropped it off in, absolutely perfect. Thanks to Danny Jones and all the techs st Glover for treating my car like it was their own.

Marquize Morris

3 de nov. de 2016

I wanted to revise my review. I had a bad experience at one of the service facilities but Mr. Jared Glover actually made me a satisfied customer. I appreciate him taking his time to hear my concerns and handle my issues. Hopefully I can continue to receive great customer service in future visits and purchase more vehicles.

Victoria Ettinger

3 de nov. de 2016

They made me feel welcome. Jennifer went above and beyond everything to get me into a car.

rikhek

1 de nov. de 2016

Scheduled appointment for service was excellent. The car was serviced and returned ahead of the scheduled time with the work done in an professional manner. Service advisor Danny Jones and Mike Burris were excellent.

Rodger Pate

30 de oct. de 2016

Very Good! I am extremely happy with Jim Glover Chevrolet. They are very helpful and go out of their way to make your experience as pleasant as I've ever had with an auto dealer ship . I recommend them to everyone who expresses interest in buying a vehicle. Service is excellent and they explain things very well.

Happy Car owner of 2017 Equinox

28 de oct. de 2016

I would recommend Jim Glover Chevrolet to everyone. They really took care of us. Did a great job at getting us an awesome deal. Cass and Lornell did such a great job in sales and Corey did a great job explaining everything in financing.

Darrel

26 de oct. de 2016

Everyone was great and the dealership was clean and neat. Everyone was upbeat and willing to help. Financing was easy and straight forward. Was a pleasant experience.

Bulldogsrus3

24 de oct. de 2016

Took car in for a recall and Danny Jones is the best! I will be making all of my appointments with him. He has taken care of my daughters vehicles for years and now my son and his wife as well as my other daughter and her husband and myself will gonhere and work with Danny.

Carzzzz

22 de oct. de 2016

Very professional and helpfull knowledge and went above and beyond to assist me. Would recommend to my colleagues and friends. Cody was also very helpful

Tasha

21 de oct. de 2016

Jennifer, Ryan and Brittany were terrific! Jennifer was knowledgeable, friendly, showed us vehicles we were interested in and explained different packages, low pressure. Ryan was courteous, personable, and went well out of his way to deliver our vehicle. Brittany was professional, explained options clearly, and got us in and out of finance quickly. She was also very personable and friendly. Overall, very nice experience. I just wish I could have made my shot for tags and taxes!

Cindy Adkisson

20 de oct. de 2016

I have received such awful service as I've received from Jim Glover service department. They have had my Nissan for 4 days and will not even return my calls. Both my husband and I have been calling for 4 days and they will not even return our calls. Every time we call we are told another lie about the person who we are supposed to talk to being really busy or unavailable and that they will have him call back right away. We have never received a call back and I am at the point I'm going to have pay another towing fee and have my car hauled somewhere else.

Missy Hull

18 de oct. de 2016

We came in needing to trade in our car and get a new one. Richardo welcomed us and did everything he could to get us into my dream car. We couldnt get into it but he did get us into a amazing new car that is juat as great. God blessed us with an amazing new car and a wonderful new family.

LWilliams

15 de oct. de 2016

The shuttle took me to work while my car received service. The shuttle picked me up at the end of my work day to return me to my car. They are busy & therefore I was having difficulty getting ahold of my service guy by phone. But they have this nice online service request that allowed me to get through & get scheduled with my service guy a few days later. The whole experience was great!

Rockin B

13 de oct. de 2016

My check engine light came on and I just pulled in and within an hour and a half they had fixed not only the sensor that set off my check engine light but had helped me with 2 other service issues I was having but hadn't attended to. They even gave me a ride to and from an appointment I needed to be at.

Rebecca shisler

13 de oct. de 2016

The man who I dealt with was very personable. Professional and polite. I wish I could remember his name..

Arglenda Friday

11 de oct. de 2016

The Air Conditioning unit on my 2010 vehicle went out. Because this was an "emergency car purchase of an 'economy" car I had purchased the Millennium warranty at the platinum level. While I will start saving money now to AVOID purchasing an economy car in the future, I was glad I had the warranty because the repairs were quite expensive. Additionally, I would like to think a larger vehicle would have been less likely to fall apart with the low mileage I had on this vehicle. Again, so relieved to have purchased the warranty, but unfortunate that I had to use it for a unit I had never had to replace on any other vehicles.

Gary M.

10 de oct. de 2016

My wife and I are at the point in our life where our oldest kid is about to drive, so we decided to take our Suburban in and trade it for something more manageable for a new driver. Kyante Smith was our sales associate. He was very helpful in helping us locate the right vehicle. We appreciate the time and care the staff set forth to help us get the car we needed. Above all, our kids LOVES her new ride! Thanks again to the Jim Glover team!

CruzGurl33

10 de oct. de 2016

I scheduled an oil change and was in and out quickly with no problems. I dropped my car off to be serviced, and was even offered a ride back to work, which was really convenient. Mike is awesome

Larry Henderson

10 de oct. de 2016

went in to have recall issue with airbag completed. they did the repair quickly and got me on my way.

Patgoouser

5 de oct. de 2016

Was impressed with the amount of time and work they put in to find the truck I needed and get me in it at the right deal.

Reg44

5 de oct. de 2016

Cass Filhiol and Kris Redd were both very professional and friendly. Both were knowledgeable about the truck I purchased and answered my questions. I will recommend Jim Glover Chevrolet, Cass Filhiol and Kris Redd to anyone who is interested in purchasing a vehicle.

Darin Lauer

5 de oct. de 2016

Awesome service from start to finish. They allowed me to drive vehicle home to show wife. They treated me like they really wanted me to be happy. I'm definitely coming back and telling every one.

Steve

3 de oct. de 2016

Brought this in for a recall notice and had completed within an hour.

rick milroy

1 de oct. de 2016

staff was very friendly, efficient and businesslike. my salesman, Craig knew the tahoes very well and could answer my questions without difficulty. the dealership seemed to be very willing to help me and not just sell me a vehicle. overall, i was very pleased with my experience.

Mikesacpb

29 de sep. de 2016

Very professional & determined to make a deal. All the people we dealt with on this particular day were relaxed & professional. And the friendliness of Ryan Wood in service/mods helped make our decision easy.

Shelly

28 de sep. de 2016

I recommend Jim Glover to all family and friends.. I have had nothing but good experience with Jim Glover, always very friendly and helpful.

Rex Hastey

27 de sep. de 2016

Great new purchase. JG takes good care of me and I will always return. David Duncil is great. 2nd truck he's sold me and can't wait for the 2020.

Tsalagijc

26 de sep. de 2016

I like Jim Glover. Feel real good about doing business with them. They treated me right. I had a problem with my seat and they got right on it

Court Grandstaff

22 de sep. de 2016

The dealership did a great job on our truck. The people are all friendly and very helpful. great place for buying and service work. I have bought our 2015 Cruze from you all and plan to buy all of our Chevrolet s fro Jim Glover Chevrolet, but we bought to soon as we would like to have the service extended for both of our Chevrolet's. Planning to buy a new Duramax but I would like to have the services extended like your advertising now.

Rev Reese Klepacz

21 de sep. de 2016

Many people go from place to place looking for the right automobile at the right price. I look for exceptional service. I want to know that the people working with me on my purchase care about what I think and respect me enough to make sure that I get the best deal for my dollar. Jim Glover Chevrolet stands behind their business and makes sure that every customer is truly satisfied. Now are there some out there that feel they are beyond the Jim Glover experience? Yes but they are the ones that are sitting along side the road and never are satisfied!

CoLD MeTaL

19 de sep. de 2016

2nd Oil change went exactly as expected. They were quick and complete.

E.D.

15 de sep. de 2016

Great service by Jim Glover! Didn't think I would be able to get into a new vehicle, but they made it happen.

Karen Taylor

15 de sep. de 2016

Everything was great. I was given a loaner car while I got my car fixed which allowed me to get to work w/o any problems. I got my car back in a time manner and everything has been working perfectly.

Swift94

12 de sep. de 2016

I didn't have to wait that long and I loved it. I love that you can spend $17 and get whatever you need done. And it gets done in a timely manner

Hollie Webster

12 de sep. de 2016

Great customer service. The guys were all great to deal with!

Steve Gillham

12 de sep. de 2016

People were GREAT!!!!!! Work took longer than anticipated, but was done 5star+. Delays due to parts availability.

John Long

11 de sep. de 2016

Awesome place I am a repeat customer love the service

Mike Roach

9 de sep. de 2016

Jordan Haynes was our sells rep and he did an excellent job. We didn't have to wait around for hours he was excellent and getting in the exact vehicle we was looking for.

ruth_next

7 de sep. de 2016

Saturday morning up and ready to go for the a long wait but I was in and out in know time to continue on for a shopping adventure to the mall. I will recommend Jim Glover to all my friends and Co Workers. Thanks Jim Glover Family.

Jeffrey Christianson

7 de sep. de 2016

I don't usually give excellent ratings to anyone because I feel there is always room for improvement. My experience with David Duncil and the others at Jim Glover Chevrolet was above and beyond anything I expected. I have never received that kind of attention to the details as I have with them. They went out of their way to make sure I got the best deal and the best financing I could (even better than their bottom line) and to make sure I received my new truck as quickly as possible. David drove 700 miles and flew back just so I could get my truck days before I would be able to go get it myself, saving me lots of time. I was very impressed with all of them I dealt with and would highly recommend anyone in the country looking for a vehicle to contact them.

Jeff

7 de sep. de 2016

I don't usually give excellent ratings to anyone because I feel there is always room for improvement. My experience with David Duncil and the others at Jim Glover Chevrolet was above and beyond anything I expected. I have never received that kind of attention to the details as I have with them. They went out of their way to make sure I got the best deal and the best financing I could (even better than their bottom line) and to make sure I received my new truck as quickly as possible. David drove 700 miles and flew back just so I could get my truck days before I would be able to go get it myself, saving me lots of time. I was very impressed with all of them I dealt with and would highly recommend anyone in the country looking for a vehicle to contact them.

Glenn

5 de sep. de 2016

Great service, always helpful and treat their customers with great respect.

Susan

4 de sep. de 2016

Great service and waiting area was clean and comfortable. Kept me up to date on when truck would be ready. Always very helpful and ready to help.

Jat2080

4 de sep. de 2016

No complaints. Routine oil change and service. Got some diverted eyes when I pulled in to pick up my truck but it was lunchtime and I understood. Got my truck and headed out!

A1

1 de sep. de 2016

Very friendly and not pushy at all. Were very gracious, as we drove many cars before we landed on one.

demalda newsome

30 de ago. de 2016

From stepping out of the truck I was greeted by all bay area staff that made me feel welcome. My service Guy listened with intensity and address my concerns in a professional manner.My previous guy was never as attentive from my other visits.

Steve Hayman

30 de ago. de 2016

I was very impressed with Vance Gaut and Ryan McCauley on the purchase of our new truck they worked very hard to get us the deal we needed. They made buying a new truck a good experience.

bg

29 de ago. de 2016

Even though I was just in for an oil change, I was treated wonderfully. Time it took was very satisfactory.

Gingerm

27 de ago. de 2016

This is the 3rd. car I have purchased from Jim Glover. My go to man is Eddie Enloe. He has sold me all 3 cars. Trust him.

Scott1968

26 de ago. de 2016

Just bought my second new truck in last year from Jim Glover. Top notch experience from my salesmen Isaac Dennis and Cass Filhiol all the way through the financing process. Only place to go in Tulsa for a new or used Chevrolet truck or car in my opinion.

MICHAEL A MANZ

26 de ago. de 2016

Great job thank you for the full service oil change and tire rotation. Great showroom love the corvettes almost bought one but went for the comaro and bought a new harley.

SammieONeal

25 de ago. de 2016

The Finance Manager Cory Reich was great. I appreciated his kindness. And his explanation. And Nathan Williams. Helped her us into a Hott car. Thanks Nate.

Dan

23 de ago. de 2016

Quickly resolved an issue once management was made aware of the problem, Steve personally saw to getting a repair done on my truck a full day quicker than what they committed to.

Rodney Atkeson

20 de ago. de 2016

When I was shopping around for a vehicle in December 2015 I decided to drop by Jim Glover as I had bought cars their in the past. I was interested in something sporty. I was approached by a sales person by the nam of Derrick Dearman. I told him what I was kinda interested in. He told me we just had a trade in on a real cool black BMW 750 LI. I thought I really don't need that, however after test driving it I thought I don't need to drive further. During the whole process Mt. Dearman was very helpful from the beginning to the end. He was very polite, kind, attentive, and treated me with respect and in no way pressured me while there. That I do like. Since the buying of my BMW I have contacted him on some things I needed done to my BMW. He assisted me with my concerns getting everything I needed. I would highly recommend him to anyone who might wanting to buy a car to contact Mr. Dearman. In all honesty I felt like I was part of the Jim Glover family and I really appreciate his dedication. In my opinion Mr. Glover has a good salesman in Derrick. I just want to close by saying "THANKS" to Derrick and the whole Jim Glover family for making my buying a car easy. Rodney Atkeson

Tony

20 de ago. de 2016

Did a recall. Not a long wait and service was performed.

Kyle Highsmith

12 de ago. de 2016

I have always been treated great by the staff at Jim Glover.

Rick Kula

6 de ago. de 2016

Satisfied with the service I received and in a short amount of time

Gladys Barnett

2 de ago. de 2016

The buying process went smoothly with everyone being very helpful.

VetteOwner33

23 de jul. de 2016

We've purchased several cars from Jim Glover over the past few years and each time it's a great buying experience. They always have a great selection of vehicles and the very best deals. Cass Filhiol always works with us to make certain we get exactly what we wanted and that the vehicle is delivered to our satisfaction.

Melissa Griffey

20 de jul. de 2016

I always have a pleasant experience when I have my car serviced. Everyone is fast and friendly.

La002551

19 de jul. de 2016

Made an appointment for 9:30. Was greeted quickly and received very friendly service. Was in and out including getting a recall fixed on a Saturday.

Sunshinecruze

16 de jul. de 2016

I recently purchased my second vehicle from Jim Glover. I was assisted by Internet Sales employee, Nathan Williams. He was helpful in selecting an affordable vehicle for me when I thought I wouldn't be approved. He also made sure I was satisfied with my vehicle, and didn't blow me off once he made the sale. He was very friendly and had a great attitude. The finance guy I worked with, Corey Reich, was just as awesome. He helped me feel comfortable during the financing process due to his positive attitude and helpfulness.. He even got me a lower APR rate, which made the experience that much better. Once I know of a family member or friend that looking for a vehicle, I will be referring them to Nathan, and Corey, if possible.

Happy Customer

15 de jul. de 2016

I had the best car buying experiencing in my life at Jim Glover in Tulsa Ok. With having credit issues, its always a little intimidating when purchasing something new but the New Car Sales Manager, Cass Filhiol treated us with the up most respect. I did not feel ashamed or unworthy because Cass and his team made me feel like I did not have to settle with just having a car but I could have a car that I was proud of. They made my buying experiencing stress free and was upfront about what they could do for me. After getting a brand-new 2016 Malibu LT, I will be a life time customer with Jim Glover. Hands down Cass Filhiol made my buying experiencing very memorable. I would like to say thank you Manger Cass and the entire team at Jim Glover for helping me.

Lee781

8 de jul. de 2016

I had a pleasant experience buying a new truck at Jim Glover. My salesman Craig Yi was very friendly, had answers to my questions and wasn't pushy at all. I would recommend Jim Glover if you're looking for a new vehicle.

loyalcustomer

7 de jul. de 2016

I just bought my 4th vehicle at this dealership. Cass Filhiol has helped me with each purchase. I trusthim completely to guide me throughout the process. He came through again today with the truck Iwanted at the price I expected. Cass is an expert you can depend on to stand up for your interests.Love him like a brother.

New Chevy owner

6 de jul. de 2016

We purchased a 2016 Equinox on 7/6/16. Our salesman Dan Daniels was extremely friendly and helpful. He helped us decide what car right for us. The new car sales manager Cass Filhiol helped us get the most for our trade in and made the whole experience smooth and easy. Would highly recommend this dealership

Tracy Klepacz

6 de jul. de 2016

I've been coming to you guys for six years now and always get the best service, I think of you guys like family now, you take care of us each and every time and make it work, We feel the love and care from each of you guys who work with us. God bless you guys.

Andrea

5 de jul. de 2016

The guys at Jim Glover are always helpful and willing to explain things to me. I've had a few problems with my car and they've fit me in quickly and gotten the car serviced and out of there as soon as possible.

Kenny1

5 de jul. de 2016

The service man was very nice a polite and had my car taken care of in a timely manner. I was completely satisfied with the service as always.

G. P. J.

4 de jul. de 2016

They got me in on time and out in a reasonable time. Outside of the donuts being a little late (I had a 7am appt), it went smoothly.

D O'Connor

4 de jul. de 2016

THEY GOT ME IN AND OUT FAST. IT WAS EXCELLENT SERVICE. THEY GOT MY SEAT BELT FIXED AND OIL CHANGED IN LESS THAN AN HOUR.

Csull

4 de jul. de 2016

You have a great waiting area, everyone is always friendly and the service done is great- thank you! I have never had a problem.

Jamber18

1 de jul. de 2016

Got a new Equinox and paid just a little more than I was already paying for a 6 year old Malibu. Guys worked hard on my deal! I'm happy!

VelmaD

30 de jun. de 2016

I would recommend any one looking to buy a vehicle to ask for Cass,Filhiol he made my buying experience enjoyable.. Cass listened to wants and needs and put me in the prefect vehicle

Pmoney

29 de jun. de 2016

Arrived in the lot on a very hot day. Christian came running up to me to see what he could help with. I had visited other dealerships the previous day and no salesmen were anywhere to be seen. I had to go in and ask for help. Christian and Cass were great to work with. Would recommend to anyone.

DeeAnna

27 de jun. de 2016

Last year when I was looking to purchase a car I was unsure what it was that I was looking for. One thing I hate is buying a new car too many dealers like to play games. Jim Glover is the best dealership I have ever dealt with. Everyone from Cass, Sean Hightower to my salesperson Christian S. Made it so easy. My car listed for almost $27K. I deal was so great I feel like I stole it. I refer all my friends and business associates to go there. I love the no BS just a great deal. Now for the service department. Karissa is the best ever. She saw I was waiting and walked over to see what was wrong. She checked it out and I was in and out of there. She made me feel as though I was a very important person. If you're looking for a great place to buy a car and a great place to service department Jim Glover is it. I drive a 2015 Chevrolet Malibu

rjs_1157

26 de jun. de 2016

I was greeted with a friendly service rep. and took my car right in and work was completed in the time the service rep. stated.

Terrib

26 de jun. de 2016

We are repeat customers, because Jim Glover Chevrolet always has what we are looking for. It was a great experience from the time we drove on to the lot, to when we drove off in our new vehicle.

K. DeMolle

25 de jun. de 2016

I went into Jim Glover just to talk about my options for getting a car. I even went to the pre owned section they had. Not in a million years did I think I'd leave with a new 2016 Camaro!! I met with a couple men by the names of Cass and Alonzo who treated me very well. they listened to my situation and worked with me to get the car I wanted. I'm more than Happy with the service at Jim Glover. I'd recommend them to anyone looking for a new vehicle.

Sespy2010

24 de jun. de 2016

We were on our way home from Texas, and had been researching dealerships. We came across Jim glover and decided to stop in Tulsa and see what would happen! We were greeted by Ryan, and quickly handed off to kirstohper redd(I think was the young mans name), while Ryan ran an errand. Both were great guys and helped us out thoroughly. Even though those two gentlemen were helping us, we had the pleasure of having Cass Filhiol with us the entire time. He did the estimate on our dodge caravan, and was with us every step of the way! We ran out of time at the dealership, and headed on home, but Cass still kept in touch everyday until they delivered us our brand new 16 Tahoe to our home which is 3 hours from Tulsa!!!! I would gladly go back and buy another vehicle from this dealership and the men we dealt with, especially Cass!

Jack

24 de jun. de 2016

Having found my car on the internet, I contacted the sales staff and Mr. Craig Yi handled my questions and concerns over the internet. After making an appointment, he worked with me to find the right car for my wife and I and resolved every question in a superior and positive way. We love the car, the color, the options, and of course the price. I highly recommend giving Jim Glover Chevrolet a chance to win you over. You can't go wrong!

Belynda

23 de jun. de 2016

Taylor was very helpful and answered all questions . Brittany in finance was amazing and very patient with me changing my mind on things. Thanks to All!!!!

rlhfisher

23 de jun. de 2016

We had a very pleasant experience in purchasing our new corvette. Simon Lun was especially helpful in navigating our purchase through the internet and got all the details squared away before we ever drove 3 hrs to the dealer from Missouri. We had several to choose from and were very happy with the entire purchasing experience and love our new vehicle. It was a 60th birthday present for my husband and he is thrilled with his first new corvette!

Brandie

21 de jun. de 2016

It was great!! Sales was good, financing was quick and easy!! Our buying experience overall was amazing!! Would refer anyone to see Jeremy our sales associate.

JBLJ1028

20 de jun. de 2016

Well there is a first time for everything. I have never written a bad review before, but I feel the public should know the purchasing experience from Jim Glover Chevrolet is riddled with miss information, bait and switch tactics, and a waste of valuable time! I am beyond disappointment with this dealership. I will never recommend them to anyone and will let those I know about my experience! I contacted Jim Glover Chevy. I explained upfront that I had been a victim of identity theft. I gave the salesman full disclosure of my finances... I own my home, current car, and boat outright. I have a small loan paid on time with 10 months remaining. I have no other debts. He assured me I could be put in a new car without any issues. I let him know upfront I didn't want to make a down payment.Folks, it didn't happen that way. I wanted a small second car (Spark) just to get back and forth from work.. Derek told me I could get in a LT without a problem. The short of it... they wanted a down payment for the LT or no down payment for an LS. I chose to go with the LS and they changed the condition to an LS with a $1000 down payment. The topper is: because I now have no credit history, even though I paid my house, car, and boat off early they bumped me into a higher % rate. This beats all. It would have been nice for the finance manager or new sales manager to speak directly with me during this process. The highs and lows of being told approval would not be a problem, only to find out differently were unnecessary. A simple straight forward "we can't help you at this time" would have been appreciated.Again, when a Jim Glover Salesman opens his mouth..... don't believe him. From my experience, they are just interested in making the sale for themselves and NOT in the best interest of the consumer. I WILL BE INTERESTED TO SEE IF THIS REVIEW MAKES IT ONTO THEIR DEALERSHIP REVIEW WEBSITE.

Charliebrown8847

19 de jun. de 2016

I love the way the service manager and technicians at Jim Glover take care of me and my car. They insured all areas of concern were met in a timely, professional manner.

Thurston Hurst

19 de jun. de 2016

Simon worked to give me a great deal on the exact car I wanted. There were none in stock, so he found one at a different dealership and got it sent to Jim Glover for me. Some of the monthly deals had expired, but he was still able to give me the same discounts from when I first expressed interest in a new car.

rhager8806

17 de jun. de 2016

Danny was awesome. Took care of all my needs and was very attentitive made sure I was completely satisfied! Helped with grill order for repair. Ordered part and am waiting on call back to schedule repair.

John

16 de jun. de 2016

Great service department. We bring all three of our chevrolet vehicles here. All staff are very friendly and professional. They are very clean, thorough, and always do a great job.

Jeff

15 de jun. de 2016

Upon arrival we were helped by Cristian Sanabria who did a great job of taking care of us. The manager on duty, Cass Filhiol sealed the deal, constantly checking on us and made sure we were taken care of every step of the way. I would recommend these guys to anyone who is in the market to buy a car. Every other car deal I've ever made, I drove away a little unhappy over something. Not this time. Thanks again fellows, will return.

Riley

15 de jun. de 2016

Great service easy in and out Bob was very helpful he got me in very quickly and called me as soon as it was ready to go

56pattie

14 de jun. de 2016

Any time we have been in there, we have been taken care of on arrival. And they have kept me updated on how long they needed, before my car would be ready.

creator

12 de jun. de 2016

Everyone I came in contact with in the Jim Glover service department were very polite, patient, informative, courteous, kind, and sensitive to my needs. I truly appreciate all of you.Thank you so much!

Wright David

11 de jun. de 2016

I brought my 2013 Silverado in for service and as always greeted with a smile and was shown briefly where the waiting room was and explain about how long it would take and they would notify me when ready and it didn't take that long and I was out before you know it.The service team is the most friendliest people you have on staff. I would rather buy a vehicle from your service people than your sales people .and if you really care you be watching your sales people and PRAISING your service dept.there the one's that keep me coming back

Wally

10 de jun. de 2016

so back in april i came in for an oil change and new tires...31/2 hours to do...wrote a review and got a quick and satisfying response from the service manager. offered a free oil change next time i came in. I didn't want a free one, just wanted them to know about my experience.Thought i would give them another try. the oil change only took 1 1/2 hours( which I think is a little long) but acceptable.When I went to get into my Freshly detailed car, there were oil fingerprints all over the steering wheel, and side door panels (they are grey, easy to spot). not only on the inside of the car, but outside as well,it looked like someone was leaning on the car and sweat on the glass and down the side of the car.Went to get a towel from my service advisor(Bryan) which he had, and I wiped the car clean myself.Don't know about Next time...

AshleeDee

10 de jun. de 2016

Always enjoy bringing my car back to Jim Glover. They take good care of my vehicle & always look forward to future projects with my car with Glover.

joni

6 de jun. de 2016

He said it was going to be 1-1/2 hrs on waiting on it but it didn't take that long at all about 30 min. so that was great.

Jessie

3 de jun. de 2016

I went to have my car serviced and wasn't really sure where i was supposed to be going, but everyone in the service department was great in helping me get to where i needed to be. Everyone was very polite and friendly.

Mikehocutt

2 de jun. de 2016

I have bought many new vehicles over the past 15 years form Glover Chev and have always felt well treated. I got fair money for my trades and also a good deal on my new purchase. I would recommend this dealership and have done so for any years.

dickinson454

29 de may. de 2016

Courteous and professional. Outstanding service. Would recommend the dealership to friends and family. Customer Service waiting room very nice and warm atmosphere. Pleasant experience in total.

Mrsred44

28 de may. de 2016

Good salesman.Good price,payment the food was awesome my first brand new car I purchased on my own without my parents. I love it.

Chief

24 de may. de 2016

Really do try to help you the best they can. If something isn't satisfactory they continue to work with you thru the process and make sure that you are happy.

Gary L Spillers

24 de may. de 2016

Was met by Vance told him that I was just looking, really didn't want to talk to a salesperson. Found a truck that caught my eye. Another salesperson came back and asked if he could help me I said I had been talking with Vance earlier. So he went to the front and sent him back. Long story short I took the truck for a test drive, that's all it took. The sales team was great. Needless to say I drove home that night with a new truck that I like very mush.

robin1961

24 de may. de 2016

A couple a months ago I brought my truck in to have nitrogen put in tires because they were low. the adviser advised me it be few minutes the tire rack was busy...one hour later I checked back and he checked said a while longer...hour and fifteen later total two hours and fifteen later I got my truck with the proper tire pressure. I was happy with the last service. I will not use the other service adviser again..

PH4Eva

21 de may. de 2016

I had a great experience at Jim Glover Chevrolet. From the moment I stepped on the car lot, I received the best customer service. Vance walked up to me and helped to get the car I wanted. And then, he helped my mom on the same day to get into a vehicle that both she and my dad loved.Thanks to Vance, Sean, Ryan, Cory, Chris, and others, it turned out to be a great day! And we had barbecue to boot!!

Michael Appel

21 de may. de 2016

After getting by the swarm of salespeople at the entrance, the experience was very satisfying. During and after the sale we were treated well, rapid responseso and results. A nice change from the usual dealer experiences

PH4Eva

21 de may. de 2016

From the moment I stepped foot on the car lot, I was greeted with great customer service. Vance came right up to me and helped me with the car I saw on the internet. Not only did he help me get into that vehicle, he also helped my parents get into a new 2016 Chevrolet Equinox that they love! And we had barbecue to boot! Thanks to Vance, Sean, Ryan, Cory, Chris, and others for making our buying experience wonderful!!

Jim glover tulsa I-44 sucks

20 de may. de 2016

Received many harassing phone calls. All they did was argue with me and call me a liar. I have never had customer service this bad anywhere. Very disappointing.

Jd123

15 de may. de 2016

Spray in bed liner is awesome! It looks great in my truck and I really appreciate the loaner! I'd recommend the service to anyone.

GHM

13 de may. de 2016

Oil change, David, was my salesman, he did a great job when he sold me the truck. However a little lengthy with, the, finance, because they only had one finance person

OZZYOSBORN53

12 de may. de 2016

Friendly courteous staff, didn't have a long wait, lobby was very presentable, with tv and vending machines for relaxing while you waited....over all better experience than any other service center...

Jewels*88

11 de may. de 2016

I was intent on getting a used car, but when Nathan brought out the 2016 Sonic seriously I couldn't believe it. He was patient and helpful and assured me it is within my budget. I was shocked and impressed with his knowledge and helpfulness in my car buying experience. Thank you again.

Its me Gary

10 de may. de 2016

My second time to buy from you so I guess it was a great experience. Not to much pressure from the sales team. All personal tried to work with me.

Johnneas

10 de may. de 2016

Mike Williams your service advisor is the number one asset your dealership has!!! I have bought numerous Chevrolets at your location under previous ownership. The service has always been good and Mike helps make it that way.

J.B.

9 de may. de 2016

As usual the service agents were knowledgeable and polite. All need were met. In used vehicles department David Duncil was excellent. He met and surpassed my expectations !!! Ten Stars for Mr. David.

GARY Q. AR15

7 de may. de 2016

This was my first time at Jim Glover, and all I can say it was a great day. Evan Layne done a AWESOME job getting me the truck and the deal that I wanted, Had a little trouble with my insurance company, but the preowned car manager Ryan Nolan had the hook up for me and got me better insurance then I had.. Without them two guys helping I would not be in the truck I got, THANK YOU TOO SO VERY MUCH !!! PS, GIVE THEM TWO A RAISE.. THANK YOU JIM GLOVER, KRISTEN, RYAN ANS EVAN... SINCERELY GARY QUALLS...

Carla McCann

5 de may. de 2016

Bought 3 vehicless from Jim Glover & loved them all. Bought 1 from Keystone Chevrolet & it was a lemon from the minute we drove it off the lot. Service & dealership refused to make it right. Wanted to sign us up for a new loan. Kept it a year with constant problems & constant trips to keystone service dept.no work done cause it didn't happen there so they didn't see it! Just drove into Jim Glover to look around cause knew we were upside down on credit note. My husband found a new vehicle he could just dream about. The salesman said lets look. And we drove away with the new 2016 vehicle with all the bells & whistles & a warm place in our hearts for the employees of Jim Glover Chevroley. Especially Chris Spencer.

willrunk

4 de may. de 2016

mike renner and his service crew are awesome!!convenient, friendly, easy to work with!what more can a guy say?they Rick!you can depend on them!

LARRY hARVEY

3 de may. de 2016

Had an oil change & tire rotation done The service was quick and the service advisor even had a recall item taken care of while I waited

Hdunl24

3 de may. de 2016

Excellent service very friendly everything done in a timely manner they go the extra mile to make sure they can do what they can to help. Won't go anywhere else!!

Angela1036

30 de abr. de 2016

Christian is awesome and made my car buying experience go smoothly and pleasantly. The financing department was super friendly and pleasant as well, overall very knowledgeable and nice.

ttrippany

30 de abr. de 2016

The experience was outstanding. I will never go anywhere else to buy a vehicle. The staff is beyond nice and knowledgeable. Thank you for making my car buying experience an awesome one.

DannaRN

27 de abr. de 2016

I have bought 4 vehicles in the past and have always dreaded the whole process, but I have to say, this was the best car buying experience I have ever had! Jordan Haynes did a fantastic job helping me with the purchase of my new 2016 Camaro SS. He did a great job of explaining everything to me, not only about my car, but of the whole purchasing process. He even called me the next day to see if I had any questions/concerns and to see if I was loving my new car.....which I am! Thank you Jordan for your excellent service!!!!!

mrfixit

24 de abr. de 2016

Profesional, informative and enjoyable. Jody Moore worked exceptionally hard to find me just what i wanted and get me the best possible deal. Top notch effort.

Dusty R

23 de abr. de 2016

Always have great service, ask for Jodie Moore he always takes great care of us when we are looking to trade in and is the best sales person you will ever come across, in the service department Bryan Nolen always gets us in and out quick with no problems!!!

KOBrien

19 de abr. de 2016

Nathan did a great job of not only putting me in the vehicle I wanted, but also within my budget. Another plus is that I didn't spend the day at the dealership - the transaction was handled quickly.

Julie Malcom

14 de abr. de 2016

Fantastic. Dad will do it! They worked to ensure our requirements were met. Gave us a fair price for our trade. Detailed the vehicle and threw in tinted windows. And the warranty on the engine for life.....thats amazing peace of mind.

tiger

13 de abr. de 2016

The service there is amazing. I have never had bad service there. They always let me know what I need to do in servicing my vehicle.

Wally

11 de abr. de 2016

I called on a Saturday to check on tires, they had to bring from another warehouse, so I made an appointment for Monday morning 10:00 or 10:30.I arrived at 10:05 and was greeted somewhat, and directed to the service adviser I had talked to the previous Saturday. The deal was done , and they took my car back to get started.At 1:00 I was starting to get a little impatient, so I went to ask about my car. "It's on the rack, shouldn't be long" was the response I got. At 1:40 I finally got my car back. 3 1/2 hours to change oil and get new tires? The bill was about $50. higher than I thought it should be, mounting and balancing...(Labor $50?)I jumped into my car because I was Late for an appointment (about an Hour), and hit my knees and my head. the seat was pulled all the way forward... Will Not happen again I assure you!

Smarkham

6 de abr. de 2016

I take my car in for service on Saturdays to take advantage of their free lunch perk. But I have been on normal days and the service is just as good just without a hot burger in my hand.

Angela & Scott

5 de abr. de 2016

The body shop completed the body work on my 2014 Camaro in only 2 days...plus, they changed the oil and vacuumed it out! Very impressed!

Michelle Skelton

5 de abr. de 2016

Best customer service in the service garage. There is no one better. Could use more honesty and seeing things through in used car sales. Not a good experience there. They are way to fast paced and miss things. Important things.

Gaylene9

4 de abr. de 2016

Took my camaro in to have them to buff out some bird poop stains .It looks so much better thank you so much nice pl.

demanit03

4 de abr. de 2016

Thanks Brian for processing me through and the service team for being professional and speedy...got set of new tires and was given opportunity to join tires for life program..thanks for taking care of your customers..

DallasCD

4 de abr. de 2016

Everything was amazing completely covered by warranty, wish it could have been a little faster but there are only a select few in the transmission dept. So I completely understand. They were friendly and helped me more than a little Anthony Jimenez and Fermon Hansel are great!

Ruby

30 de mar. de 2016

Every time I've been in the Service Dept. it's always been a pleasant experience with Mike Williams and his guys that have "handled" my car.

todd_ragsdale

29 de mar. de 2016

It took 3 days for the repair work to be completed, and I had to call for an update. No technician or manager called to give me a status, and I had no loaner, and none was available.

Weygandt92

28 de mar. de 2016

They got me in and out in a timely manor and also were very nice and friendly. The sales man Eddie seemed very very experienced

soonerlevi

28 de mar. de 2016

I called with an engine power reduced alarm on my truck and the service department (Joe Salerno) sent a wrecker out to pick up my truck and got it back to me very quickly. He called me and kept me updated on the status. I felt it was one of the most professional experiences that I have ever had dealing with a dealership.

Cathy Stancell

26 de mar. de 2016

I givin them a high rating because they was truly helpful nice and took time to go over everything with me loved it thank you

Chevy owner for life

23 de mar. de 2016

Great people to work with. Very knowledgable service advisor. Quick turn around time on our oil change. The waiting area is very clean and well maintained.

Klucas75

22 de mar. de 2016

I received excellent customer service and I didn't have to sit there all day going back and forth with the finance guys. I was very pleased to have everything taken care of in just a few hours.

BLACKRAY

22 de mar. de 2016

Very professional. Scheduled appointment to have work done. Dropped off Corvette. Took me to work. A few hours later I received a call that vehicle was ready for pick up. Quick, smooth, no problems!!!

Porterjh57

22 de mar. de 2016

Great service done in a timely manner got the vehicle in on the appointment time if not a little before and out very fast very professional

mmanios

21 de mar. de 2016

I recently had an oil change and my tires rotated. I made my appt online and when I showed up they got my vehicle right in. I was told where the waiting area was and that I could help myself to any beverage I enjoy. There is quite a wide selection available. After about 30 minutes, Joey the Service Advisor came out and said my car was ready and explained what was done and if any other services were needed which thankfully there were not. He led me over the cashier and asked if I had any questions. I appreciated the friendliness of all the people I encountered.

Alishabalisha

20 de mar. de 2016

I went in for an oil change and my check engine light was on. The service technician checked it out for me, gave me some options and was very helpful. I would recommend Jim Glover to anyone. The prices are great, the staff is super friendly, and the times I've been there have been an overall great experience.

Brian Burnett

7 de mar. de 2016

I came, challenging HIGH: to find a Man of his Word, a Dealership that is also founded on that--a "for real" Warrantee, and (this IS Tulsa...!) a heater & A/C that'd exceed even here--and THEN some--with tires...!They promised high in-return, and never modified, welched-on, nor made-excuses-for their Word.They never failed to listen carefully, to exceed my expectations (wildly!), and Consistently...another Glover Family Trait that YOU, too, can enjoy.Relax! They are trying to earn your Business for Life!

Jandsgarden

3 de mar. de 2016

Great friendly convenient clean easy to deal with timely courtesy unmatched. No wonder they are alway winning the dealer if the year. Best in town.

agoldshark

3 de mar. de 2016

They always seem to care about their customers. I can call and set an appointment or set an appointment online for my oil change. They are great.

Timothy gray

28 de feb. de 2016

Loved the car they put me in was shocked when the showed me it

Malibugranny

26 de feb. de 2016

I really enjoyed my experience, everyone was very helpful and kind. I couldn' t have asked for a better salesman than Christian, and the lunch was amazing also.

tulguy

25 de feb. de 2016

From the purchase to service over the past 5 plus years have been pleasant for the most part. A solid five star gold rating. Let's face it nobody; wants to take their car or truck in for service but the Jim Glover customer lounge makes the experience more pleasant. The service loaner program is amazing and was a factor in choosing a GM dealership for the purchase of my 2010 Silverado. If my next auto purchase is GM it will come from Jim Glover Chevrolet. Sincerely; John Rosenfeld Broken Arrow OK

KayKay

17 de feb. de 2016

I love not wasting my time. The regularly scheduled maintenance did not take too long. The waiting area is spacious and not congested. Magazines and news on the radio allowed me some down time that I really appreciated.. Just perfect.I hate that this survey asks for a specific name. This service took place weeks ago and I have absolutely no idea who I worked with.

jeremysmith22

15 de feb. de 2016

Very professional, I was approached as soon as I pulled in, I ate some amazing food while I was there, and just like the last time there wasnt that long of a wait.

Jannette36

14 de feb. de 2016

Everyone there was friendly and helpful when I first arrived! The atmosphere was very nice and clean. They got me in and out in a good timely manner!

Sunshinecruze

13 de feb. de 2016

This visit to the service dept was a much better one than one of my last. The service guy was friendly and helpful. He made me appreciate purchasing a vehicle from Jim Glover. A little good service goes a long way.

Impala 2014

10 de feb. de 2016

the service rep could not have been better.the service rep could not have been better.the service rep could not have been better. Is the\at enough?

Kelly

10 de feb. de 2016

Mike Williams is a great service advisor! He is very informative and you are never surprised on any additional work items when you pick you your car.

jim

10 de feb. de 2016

Mike always takes good care me and my family. They get us in and out, when I take our cars in for service. Always very helpful.

Woody

9 de feb. de 2016

JIM GLOVER EASY TO WORK WITH, AND SERVICE FOLKS ARE ALWAYS MAKE SURE WHAT YOU WANT DONE, IS CORRECT. HAVE BOUGHT TWO VEHICLES (2008 HHR, AND 2012 EQUINOX) AT JIM GLOVER, AND EVEN GOT TO MEET KRISTEN, WHEN PURCHASING, MY 2008, CHEVY HHR.TERRY BRENTLINGER

douggyd1978

26 de ene. de 2016

I bought a 2015 Trax and I was told I would get 4 free oil changes. I'm old fashion and so after breaking in the first 1000 miles, I changed my oil at 1393 miles because I was told they wouldn't do it before 3000 miles. I went ahead and had my brother do it and went with Valvoline (dexos) Full Synthetic 5W 30, and now they want to charge me full price for full synthetic!?!? I understand paying the difference but come on. I just called and asked about my tire rotation and he told me that they don't even balance them! Whenever they asked if I wanted the extended warranty it was $2000 with a $200 deductible for 72,000 miles. When we went through the AA Federal Credit Union, it cost $1249 with not deductible for 80,000 miles and for 6 years. I'll NEVER buy another car from Jim Glover! Plus, when you go up there you'll see a group of sales men and ,to me, that already makes them look bad... like you're going to get mobbed! Spread out, fellas!

The Porters

16 de ene. de 2016

Do yourself a favor and visit this dealership first!! From the moment I contacted our salesman, Vance Gaut, he bent over backwards to find the truck we were looking for, get the financing we needed and out the door all in one easy deal. My husband and I drove 3 hours to do business with Vance and Jim Glover Chevrolet and we will continue to make all of our purchases through them. I will recommend them to everyone I know.

Tamesha

8 de ene. de 2016

James Mize helped me with my car buying experience. He went above and beyond with his customer service in my time of need and for that I am forever grateful. I love my new car!!

Gary & Rhonda

4 de ene. de 2016

My husband & I were looking at Camaros on January 1, 2016. We were promptly greeted by our salesman, Michael Phipps. He was great to work with, and very helpful thoughout the sale. Our New Car Manager was exceptionally helpful, and worked hard with us to successfully close the deal. He even ordered pizzas for us while we waited for our current car to be looked at by service. I am a diabetic, so this was extremely helpful to me, going above and beyond the expected courtesy.Brittany Watkins worked with us in finance. She was very thorough and even made the "paperwork" experience FUN.The Jim Glover dealership was also extremely clean, and provided every convenience we needed during our purchase.WE WILL RETURN, AND TELL OTHERS ABOUT JIM GLOVER CHEVROLET!Rhonda & Gary Cleveland, OK

2wahya

2 de ene. de 2016

Great job of repairing my truck , convenient having a loaner to drive , A special Thanks to Jody , Mike R . ,and Karrissa for all That they have done !

Terri Wilson

30 de dic. de 2015

When I called Jim Glover to ask if they had the exact vehicle I was looking for, Jason was quick getting back to me. The only dealership that actually had it on the lot! Between Jason and Jeremy they had me fixed up with a new car including finance! It was all done in one afternoon and I drove away in a new awesome 2016 Chevy Equinox. Very happy with it and will shop with Jim Glover in the future! :-)

Gman Tulsa

28 de dic. de 2015

Needed a new 2015 white Chevy Colorado truck with no money down, $1,000 for my trade in, low interest 4.9% long term loan - 72 months, low payment $424 with gap insurance, 100,000 warranty and no maintenance. All this and I was treated kindly and with respect, they are true professionals, everyone at Jim Glover was very kind. Everyone. Plus I love the fact that they feed the homeless or anyone who stops by the dealership every Saturday. Go Jim Glove! G. Tulsa

Brenda Long

28 de dic. de 2015

I purchased a brand-new Chevrolet Cruz in 2011 and by the third month of owning the vehicle I had begun experiencing consistent delayed/jerky shifting (automatic transmission). I have taken the car to the Jim Glover dealership numerous times regarding the issue and each time I have been dismissed as "an issue typical to that make/model of vehicle". Since I purchased this vehicle it has undergone several recalls and repairs, such as: the replacement of a CV Joint, a Transmission Torque Converter, and most recently a Transmission Control Module. My last service visit consisted of my vehicle having to be towed, then it went missing for two days, even though it was incapable of moving under it own power and had in fact been sitting on the repair lot. To sum that up: the service & parts employees were too lazy to go find it until I was completely stressed and throwing a fit thinking my vehicle was indeed lost/stolen. Next, after two days of missing work, I had to beg for a loner vehicle (having never been offered one), and a sales manager had one brought to me - only to later receive a phone call telling me I had to bring it back so that it could be exchanged for another loaner?! Finally, the Parts & Service Manager (Jason, I believe) is one of the most inconsiderate and rude gentlemen I have ever dealt with, making several hateful remarks and threats of not repairing my vehicle. And to-date, I have yet to receive the promised phone call from the manager of Jim Glover Chevrolet - who I was told was just too busy to speak to me due to all his meetings regarding the expansion of Jim Glover into the Nissan market (by his female assistant).Today, my vehicle sits on the lot of Jim Norton, where it is again being repaired, this time for a Transmission Control Module; even though I was assured by Jim Glover when the Torque Converter was replaced that, that was the only issue with my car. Oddly enough, now there is also a crack leaking water/coolant which isn't covered by my remaining power-train warranty that comes to almost $500 for repairs on top of the on-going transmission issues?!I have been told by General Motors Customer Service that my vehicle should have been diagnosed as damaged from day one and replaced - but now I own a vehicle that is almost 5 years old, the same on-going issues as day one, and nobody in the GM Family wants to acknowledge the error! General Motors blames Jim Glover, Jim Norton blames Jim Glover and of course Jim Glover continues to tell me the same song and dance: "There's nothing wrong with it!".I will very soon have a 5 year old vehicle that will be outside of all warranties, and with its repair history I'm quite sure will become a very expensive, very bad decision on my part to purchase from Jim Glover Chevrolet. I can not express my unhappiness, and my complete disappointment in how I've been treated and dismissed having bought a brand-new vehicle from your dealership. I bought a damaged good, and instead of replacing the damaged goods when it began showing signs I was dismissed and now nobody wants to take blame - unfortunately for me, whether it's drive-able or not, a payment is still expected. Shame on you Jim Glover Chevrolet, you're eager to sell but not eager to do what's right and replace the damaged goods you sold me. I do not recommend the Chevy Cruz make/model and I do not recommend Jim Glover Chevrolet.

Dan

21 de dic. de 2015

I took my Stingray in for the 2nd oil change and general inspection. Called the day before and arrived early to minimize the wait time. The 1st time it took about 2 1/2 hours, that was a year ago. This time it still took 2 1/2 hours. Way to long to wait for such minimal service. Also, I called back to see if the air filter box was checked for oil in it, and was told they would check with the tech who worked on the car. Never heard back. I would go here for service again.

acragsdale

20 de dic. de 2015

I always have liked my experiences at Jim Glover. Originally I got a Chevy Spark and was surprised at how easy it was to get started with my first "adulting" purchase. Everyone was helpful and answered my million questions I had. Which brings me to my second time coming back. I was having issues with the car itself and was considering trading in for awhile. Went in for an oil change and came out with a Chevy Cruze. The car I secretly always wanted but wasn't sure I could get. Vance was my sales person and he was very personable. I was really happy with how he treated me and my husband throughout the purchase.

Ken B

18 de dic. de 2015

We bought a new pickup at Jim Glover Chevrolet. We shopped for the pickup at five different dealerships in Oklahoma before we bought. I want to say that Jim Glover Chevrolet not only made us the best deal by far of any of the dealerships, but Jim Glover Chevrolet also had the very best staff of any of the dealerships. Jason Cleary was our salesman and I have never dealt with a more honest and straight forward person. I will go straight to Jason on any future vehicles I purchase. I want to also mention Sean Hightower who aided us in the purchase of our pickup. I must say that Sean and Jason were very pleasant to deal with and they both did exactly what they said they would do. I couldn't have asked for two better guys to deal with. Thanks Jason and Sean.

Tammiep

17 de dic. de 2015

We brought our 2011 Tahoe up for cracks in our dash, Bryan looked at it and told us what the cost would be and said he would call when the parts came in. A wee or so later he called to say he had the part and we scheduled our appt for service. My husband took the Tahoe in early the morning of our appt and a few hours later I got a call that my vehicle was ready for pick up. Everyone was so courteous, would definately refer friends to Jim Glover.

showteam

14 de dic. de 2015

I bought my Equinox a year ago the 22nd of December. I have been really happy with it and the service at the time of purchase was amazing as well as every time I have taken it in. Matt Hancock was my salesman and he di an amazing job. Mike in service has taken care of everything I have needed at the time I take it in. I would tell people to purchase from Jim Glover they are great people.

Maryk1552

11 de dic. de 2015

Jorge Rodriguez was my go-to guy to have my recalls done on my HHR. He was awesome! He explained everything that was done on my car and even called me the next day to check up on my satisfaction.

Woofenburger

8 de dic. de 2015

They took more off the MSRP than the other dealerships I had been to and everyone treated me well. From the salesman to the financial guy I was treated well and didn't feel pressured.

Dina

29 de nov. de 2015

Since day 1 I have received great customer service. Always fast and reliable. Would refer anyone who is looking for a new or used car anytime.

Pat

23 de nov. de 2015

The sales staff were great and everything was smooth and quick. easiest car buying experience I've ever had.

Elizabeth Jenkins

23 de nov. de 2015

The customer service was amazing, I loved the fact that they did everything they could to help me get everything squared away for when I drove off the lot. This is my first time owning a new car and the buying process was smooth and the salesmen were great in helping me with everything that I need and everything that I needed to know.

chuckbrook

19 de nov. de 2015

We were pleased with our sales experience at Jim Glover Chevrolet. We had a very good sales person who made sure to take us show us the cars we were interested in. We were completely satisfied in all area finding the car we wanted, driving experience, car detailing, and the efficient financing department.

jessica

14 de nov. de 2015

Jim Glover Chevrolet had the exact truck we wanted. Vance was VERY helpful in explaining everything in detail about the truck. Even though we didn't purchase the truck, Vance was very honest, patient and considerate with us and our budget. We will be back and we will buy, because of the trustworthy service we received from Vance.

vzetina

9 de nov. de 2015

Jim Glover gave us excellent customer care. We went to another dealer first and they treated us horrible and refused to get us into anything we even remotely wanted. Went to Jim Glover right after and they not only greeted us right away, but went out of their way to make sure we were happy and left with exactly what we wanted! Love them.

Devon Rounsaville

8 de nov. de 2015

I have bought 1 used and 2 brand new vehicles from Jim glover and love the way they treat and take care of me. Over the years I've dealt with several dealerships and not a single one compared to this they are top notch willing to help. They are not out there to make a sale but make the customer happy, proud and worry free.

Jmeller

8 de nov. de 2015

Kylen and Jason did an awesome job helping me when looking to trade in. Also, Kyler manager was very helpful in what he could do. I would highly recommend use them. Normally I dread car salesman but here they all made you feel like home and they weren't pushy like most are! Everyone that was involved in my deal was wonderful!

Randal Bobbitt

2 de nov. de 2015

it's always to experience above and beyond servicethanksRandal

June

2 de nov. de 2015

I am always amazed at the efficiency of your service department. When I lined up at 7:45 am on Saturday there were about 7 cars ahead of me. Though my appointment was at 8:00 a.m I settled in for a long wait. To my surprise I was finished and pulling out of the service department at 8:49 am! This service included a oil change and tire rotation! Always very surprised with my service experience!

Paddy T. Metcal

26 de oct. de 2015

I received a great deal on my pickup. I had visited many dealerships and found Jim Glover to have the best deal and friendly and knowledgable sales staff.

snickerdoty

24 de oct. de 2015

I deal with Jorge in service. He is top-notch.. I would definitely recommend him as he puts the customer as top priority. He always goes up and above to ensure the customer is fully aware of what need to be done.

Laura

24 de oct. de 2015

Jody Moore was very helpful, he even stayed after close to help us finish purchasing my 2015 Camaro. I plan to buy another car within the next year and I will definitely call Jody to assist me with my new car purchase. James Mize, in finance, was very personable. He even gave me advice on other things while completing my paperwork. Ryan, the sales manager, came and visited with me while we were waiting for my Camaro to get the windows tinted.

Kyle Low

22 de oct. de 2015

I received a call from Jim Glover telling me my vehicle needed servicing, which in fact it did, so I brought it in the next day for oil change and tire rotation. Dropped the vehicle off and picked it up after work with no problems. I'm very satisfied with the customer service and maintenance of Jim Glover.

Tasha

16 de oct. de 2015

Karissa, Customer srvc was A+. She will definitely be the reason for returning to have my car srvc'd, Thank you again. You, Represent Jim Glover well.Netarsha

cka

15 de oct. de 2015

My wife and I had been talking about purchasing a full size SUV and while traveling to Tulsa, decided to stop and look. Jody Moore helped us in the selection process, and I must say it was the best buying experience we have been involved in, no high pressure. James Mize in the Business office completed the sale flawlessly.Cliff & KimRepublic, MO

mccolte

14 de oct. de 2015

I pulled into Jim Glover Chevrolet for an oil change. I love how every time I go there, everyone smiles at you and waves, kind of like you died and went to heaven and that instant you realize you went up instead of down! What no one knows is that day was one of my personal worst days and I was very depressed. A very KIND looking gentleman (an angel-going with the heaven thing) was waving at me, but I caught a look in his eyes, so I stopped. I said (really being silly) is there anyway you could trade my Cruz for a new one, with no down payment and title and tax paid and cut my payments in half? I was actually making a joke - which is how I deal with depression. His name is Isaac Dennis and he told me to "just pull up and lets talk about it". WOW, so I thought why not? Well this was a VERY good day! Everyone made me feel like family. I visited with Isaac for awhile and he actually talked to JIM GLOVER in person and said lets put this retired teacher in a better Cruze! Isaac let me look at several and this one Cruze just kind of wanted me. It was brown, and my old Cruze is red (I like red). Isaac was very professional, but at the same time we connected on a level that I was treated like a person (not just someone trying to make a sale). I was invited to throw a football into the trunk of a pickup or get into the cash box. (Later James Mize told me I should have picked the cash box. I was offered the best coffee ever while I waited for Isaac to offer my deal. OMGosh! He returned and said the brown Cruze was mine and here is the offer! Later I was introduced to James Mize who was so friendly and very professional!! We both like to watch The Voice, I was wearing my Blake Shelton t-shirt! I told him I was amazed at how well he could Multi-task, talking and doing paperwork at the same time, even cracking a few really funny jokes!! One being about the money box. I was telling him how I threw the football like a softball! He asked me why I didn't get in the money box? I said the football was a bigger prize. Not making the goal, he said wellllll if you had been in the money box, at least you would have something!! The way he said it was funnier! BTW: I still think I could of accomplished the throw, if I had thrown it like a football!!So, my experience was one of the best days of my life!! A very SPECIAL thanks to Isaac Dennis and James Mize (and I do apologize for calling him Mike instead of James! Opps! That was the best day I had in a long time. My Cruze even has a CAMERA so when I back up, I can just look at my TOUCH SCREEN on the dash to see if I'm going to hit anything! I give Jim Glover a very special thanks to having a staff that really cares about their customers and realizes a poor credit score does not reflect a bad person, just a person that went through some very hard times. THANK YOU. I appreciate all of you and I can hardly wait for my FIRST FREE oil change. I didn't spend anything out of my own pocket that day AND yes, my tax and title were paid! It just doesn't get any better than this!Teddie McCollum NBCT

Todd Carmean

11 de oct. de 2015

Karissa Heffner and Joe Baker are outstanding. I left a message for Jared Glover to call me and I never heard back which is poor service beings I have spent over $100K in the last 12 months with them!

Arnold

11 de oct. de 2015

I will be back to see john Longaberger he made buying my new truck easy anddid look out for us and made sure we were Happy Arnold and Cheryl Petti

nocitygirl

9 de oct. de 2015

Friendly and relaxing environment. Fast friendly service. Take my 2014 Chevy Cruz hrre for all service requirements. Would recommend taking your vehicle here for all service needed

jeremysmith22

5 de oct. de 2015

Very satisfied with the whole process and extremely happy with our vehicle. They made me and my wife feel like like we were in important and we were in control the entire time.

ksartin

5 de oct. de 2015

This was the secound car that I've purchased from them, can't beat the prices or friendliness of everyone at the dealership. You won't find a better car buying experience anywhere!

joyfullynew2015

2 de oct. de 2015

The sales person was very professional...did a great job....the financial person was also very professional and did a great job! The best dealership in my opinion! Very happy with the vehicle purchased!

Donald & Deborah Hutcheson

1 de oct. de 2015

MY Wife and I always enjoy doing business with Jim Glover Chevrolet.We have purchased our second car from them.The team members are always professional and courteous and upfront about all details.We would recommend Jim Glover Chevrolet to any one wanting to purchase a new or used vehicle. Don and Deborah Hutcheson

Marla Atkison

1 de oct. de 2015

I love my new Camaro and the people there are amazing. The Service Department is so easy to work with.

Sunshine79

24 de sep. de 2015

The sales department is wonderful; however, the service department....I've taken my car to the dealership for car care since I got it 4 1/2 years ago. Ever since, the service department service has gone downhill. After my last oil change, I even had the guy from the service department call me and tell me I HAD to give him a positive review. Um, what?! The straw that broke the camel's back was last weekend when I took my car in because it died without notice. I received a jump to be able to start my car. I took it in the dealership to get it checked, as well as an oil change. It was 2hrs before the service department was due to close. Had my car not died, I wouldn't have chosen that time to take my car in. I have never had someone try and change my mind about getting any service done, like I did that day. He even wanted to talk me out of getting my oil change saying I only got it done 2000 miles ago (although I try to get it changed once every 3 months and it was time). I'm not going to force anybody to get business. I left without getting an oil change because he made me feel like an inconvenience. I ended up at Sears and had my car worked on there. Unless there is something that requires me to go to the dealership, I will not return.

Lacey

19 de sep. de 2015

My Sales Rep Was Trevor he was the best ever.. I would definitely recommend him. Very caring and friendly. will work with you in any way. He has great customer service skills and knows how to take care of his customers.. The overall dealership was friendly as well great environment.

O. McLaurin

17 de sep. de 2015

I had to take my truck back once to fix a bad miss and I know that no one is perfect so, with that said they did get it fixed and it has been a week now and my fuel milage has increased at least a 3rd better. I keep my milage between fill ups on an app. on my phone and normally I run 2 tanks a week but this week I've only use one. I've noticed an increase in power from the way it normally runs. I run a small business working out of my truck and during the time my truck was down Jim Glover supplied me with a loaner pick up. That save me from loosing two weeks worth of income and i really appreciate that. I would do business with them again.

brad1981

17 de sep. de 2015

I went in with an idea of what I wanted. I explained that to my awesome Salesman Jody he immediately took me to exactly what I had asked for. The hardest part picking color thanks again.

Trejai Y

10 de sep. de 2015

From start to finish the process was great. Tony Fryer was a big Help

youngsavage

10 de sep. de 2015

Im first time customer best experience ever I would definitely get my second car from here and also to mention the speedy of there service

William Miles

5 de sep. de 2015

I bought a truck in August 2015 and my experience was great! Salesmen were very helpful and knowledgeable. I would buy here again and will referring my friends and family.

Kathy Ammons

5 de sep. de 2015

Vance was awesome.. He found exactly what we were looking for and more... Not only did we buy 1 truck that day we bought 2... Jim Glover has been good to us both times we purchased vehicles... We will return and will send people that way... Ryan McCauly was also a big help... and of course my favorite service man Bryan Nolan.. Thank you ..I would ask that the boys that do the wipe down and clean up of new purchases pay a little better attention.... mine came back with a door ding... and they didn't really clean up in side... Mine was a demo vehicle and had lots of dog hair inside ... still does...

Jon Shaffer

1 de sep. de 2015

Tony was a pleasure. He didn't force himself and no pressure to buy. Will return when I want to buy.

SSY

1 de sep. de 2015

I was thinking about buying a new car, and stopped by Jim Glover. The selection was great. I drove the new Camero and if was awesome. The new features made driving a pleasure. Chevy has really made car care and driving easy. The rear camera showed the radius of the car for backing out, and how close you are to the car behind you. The speedometer was on the glass. That was unexpected, and I loved it. My salesman was Tony Fryer, he was so nice and such a pleasure to work with. He had a lot of knowledge about the car. He showed me features that I would have to read the manual to find. The entire experience was great. Tony was the perfect salesman. I will definitely come back to buy, and tell all my friends to ask for Tony.

free2bme64

31 de ago. de 2015

I happen to come into the lot on a day they were serving free BBQ. What a plus. The food was great. I am interested in buy a new car, and test drove the a brand new Camaro. This car is awesome. If you have not rode in a new car, please go and test drive. They have so many new features it blew my mind. The two features that stand out the most were the rear camera for backing up, and the speedometer in the window; wow! Tony Fryer, was my salesman. The was soooooo nice and helpful. He has a great things to say about the cars and the dealership. I will be back to buy soon.

T. Wallace

31 de ago. de 2015

As soon as you pull up, you are meet by a friendly associated. Mine happened to be Tony Fryer. He was so friendly and run down details on a new cruze. Showed me around and offered me free food that day. It was a great time and I would recommend everyone to go there.

Rodney Booker

31 de ago. de 2015

For a young salesperson he demostrated great knowledge and a will to help in way. He did not pressure me and was very professional. He made me want to be a Jim Glover customer. Way to go young man. You got a great future.

Chris I.

31 de ago. de 2015

Everyone was fabulous - I will have to say something negative, but for the finance department. They left us sitting there waiting for over an hour and I was on a time crunch anyway so had to end up leaving before sales person (Christian) did not have a chance to go through how things work on my new vehicle. But everything else was great!

Charles Pittman

31 de ago. de 2015

My experience with Jim Glover Chevrolet has been customer satisfaction. There was at one point a situation that occurred, when the service writers and the shop got involved all was cured. Carrisa Thank you for your involvement. Charles Pittman

jjburrow

27 de ago. de 2015

These two men, Vance and Ryan, went above and beyond to get me into an amazing car! I couldnt have asked for a better experience!

Reese Klepacz

25 de ago. de 2015

Went in for an oil change and by the end of the day I got the truck I always wanted. From Eddie Enloe and Sean Hightower up to the Glovers I have been treated fairly and honestly with no hassle. So if you are looking around just go straight to the place with the answers Jim Glover Chevrolet. Tell them that Reese Klepacz sent ya!!!

Bobby Norton

20 de ago. de 2015

You have to stay on top of everything. I've had a few problems with no help from service. Seems like if not black or white they can't figure the problem out.

bnwhite918

20 de ago. de 2015

Mike Rener has helped me so much. Great sense of humor and it made me feel safe on who I was leaving my car with.

John

14 de ago. de 2015

Outstanding purchase experience! The team at Jim Glover went out of their way to get us a great deal on exactly what we were looking for in a 2015 Suburban. Highly recommend John Hangaberger, he was very patient and had excellent communication making the process painless.

Rosa dawn stott

11 de ago. de 2015

Trevor was awesome, his boss Cass was very helpful. The whole experience was very good .

Linda Megli

10 de ago. de 2015

I was referred to Tyler Brown by my sister . I haven't bought a new car on my own so I was a bit nervous . But Tyler was great and very helpful . Not only a great salesman but a very nice and knowledgeable guy . Linda Megli

sarah_ren918

10 de ago. de 2015

Received great service from Jorge. I will be having him handle all of my car maintenance and repair needs from now on! Very fast and efficient.

Gary Dickens

4 de ago. de 2015

I have a brother and brother in law in the car business. I've bought a lot of vehicles over the years, Jim Glover is the best and the best service after the sale. Wouldn't go anywhere else.

Debra Griffith

2 de ago. de 2015

I was having problem with rear hatch latch getting stuck and couldn't open it. I was repaired to my satisfaction.

upset customer

31 de jul. de 2015

Customer service was absurd, very self indulgent salesmen. New car manager really needs to get off his high horse and learn some customer service skills. No concern for the buyer at all.

3DDesigner

31 de jul. de 2015

Whenever I go to Jim Glover for service on my vehicles, I am called by name. The service people are extremely professional. I especially like going to Mike Williams. He is like a member of my family. Mike had gone home sick. I was waited on by Danny Jones and while he did not know my name, I knew I could trust him to take good care of my truck.

Danny Jones

26 de jul. de 2015

Danny Jones always goes the extra mile with professionalism compassion and integrity...He's the reason I will only buy a Chevrolet..

Camaroguy

25 de jul. de 2015

I'm very pleased with my recent service on my Camaro at Jim Glover Chevrolet .Danny Jones is by far the most knowledgeable of anyone I've ever worked with in the service department..Danny Jones is the reason I keep buying chevrolets.

Carlady, Sandy2012

23 de jul. de 2015

Danny Jones is always pleasant and goes out of his way to make sure you are happy with the service work before leaving the dealership.

cargirlpeggy

23 de jul. de 2015

I had the best experience in buying a car that I wanted. The staff were very patient, helpful and excited for me and with me during the process. Alan was my salesman and he was honest, patient, listened carefully to what I wanted and help me obtain the car I chose. The finance staff were very patient, direct, and compassionate as they worked with me. I had concerns on the payment amount and they worked very hard and quickly to help put me at ease. They were able to alleviate my concerns and Ieft there feeling very satisfied and happy with my purchase. The experience was above and beyond what I expected. I will purchase all my cars here.

letacrandell

22 de jul. de 2015

Danny always does a fantastic job! Great customer service. Always fully explains anything happening with my car. Super friendly and always enjoy the visit! Thanks for the great service!

robert

9 de jul. de 2015

We just had our 02 chevy pickup serviced. The service man, Danny Jones, was absolutely GREAT. He takes care of us with all our autos to be service. He is kind, informative and very helpful. We appreciate him very much. He always makes us feel welcome and well taken care of.

Mallett road trip 1

4 de jul. de 2015

We were passing through on our way home needed an oil change and called several places that were booked. Jorge Rodriguez got us in no problem he was very kind and helpful. We were out in no time. They have a very nice waiting area. This is the place to stop!

ldj2023

3 de jul. de 2015

SUV would not change gears...Mike Rener, service advisor, handled and problem was corrected within less than 24 hours. Great Job to all who helped repair vehicle

MM

2 de jul. de 2015

I feel welcome and appreciated each time I visit. The service department is part of my reason for continuing to purchase my vehicles at this dealer.

cargirl123

29 de jun. de 2015

I brought my car into service and karissa heffner took great care of me...she was very friendly and knowledgeable!! My car was fixed in a hurry, no problems or worries!

Micki

29 de jun. de 2015

This is the best service department I have been to. I bought a 2015 escalade and had It in the shop at the Cadillac down the road twice and was not a good experience. They are friendly, helpful and get the job done. I'm very satisfied and will buy my daughter's car here.

Ernesto&ZahyraR

27 de jun. de 2015

I went into the Jim Glovers Website asked about a truck with in an hour Simon Lun had send me an email saying he was at our services. We then came into the dealer ship & again Simon Lun helped us by looking everywhere for a 2500hd, he went beyond any other sales representative has ever gone for us. After speaking to him & finding out more about what we needed the truck Simon found us the most beautiful 3500hd which we fell in love with automatically. The process was excellent, Simon Lun took care of everything & even helped us with some other sale representatives to move everything from one truck to another. Simon got us the lowest rate of interest. We will be coming back again for any other vehicle we purchase this has became our favor dealship & Simon Lun will be the guy to go to. We have recommended Jim Glovers to our friends & family & anyone we know & of course to ask for Simon Lun, he is so dedicated at his job & he shows it by the way he first greets you. He cares for you & your family & makes sure you leave happy. Thank you Simon Lun.

Luis Moran

27 de jun. de 2015

My salesman Shelton Hines was amazing he would call to follow up on how everything was doing. He was courteous and respectful work hard to find what I wanted. He exceeded my expectations m made my wife happy. He truly exceptional. Shelton Hines is the reason I chose Jim Glover and will only go there for a vehicle. Jim Glover has the most courteous,respectful,amazing salesperson by the name Shelton this was the easiest and smooth purchase I have ever done.

mindman

27 de jun. de 2015

i came in for a safety recall and check engine light...i was told it would be $200 to evaluate the check engine light...i was asked if i had recently filled with gas...i said no, but then remembered the times i had gotten a check engine light based on a loose gas cap...I (not the service manager) then remembered to check the gas cap... it was loose,,,service mgr did reset the check engine light...he did fix the safety recall on the spot within 45 min...i did, however, raise an eyebrow that i was the one who had to think of the loose gas cap problem...still it was great that i got the safety recall problem dealt with while i waited...larry hochhaustulsa ok

L. Pate

26 de jun. de 2015

This was my first time buying a car the greeters were great. My salesman name was SHELTON HINES he was so amazing and courteous,and respectful. He made my family and I feel important. He took the time to find the right car at the right price. Shelton is a wonderful salesman he really tries hard to make the customer happy and pleased. Jim Glover has one of the best employees because of Shelton Hines I will recommend Jim Glover to all my family and friends. Thank you Shelton for going over and above and doing a outstanding job.

DNaumann

25 de jun. de 2015

I am so happy with the purchase of my Traverse and the service that I get at Jim Glover! Thank you Mike Rener for taking care of my ride today??

IttyBitty

23 de jun. de 2015

From the first time I came in for service, Danny Jones has made sure that I am completely taken care of. He goes above & beyond his service manager duties to provide me with the utmost service. Because of his exceptional way of doing business & treating his customers, I have become a loyal customer to him. I only deal with him upon arrival to the Service Department. (Granted I will work with other service managers if Danny's not available, but I always ask for Danny first.) Danny gives me the feeling of a small town, family feel to my service when I'm there. I feel he treats me like a friend/family. What I have found in Danny Jones is what anyone (especially any woman) wants when it comes to servicing their vehicle. I can completely trust Danny to make sure my vehicle is serviced properly. If there are ever any issues, I let him know & he makes sure to have it fixed promptly. Jason Cook is another exceptional asset to Jim Glover's Service Department. Jason has worked on my car multiple times (my car had a crazy issue that took time to solve). Through everything, Jason has shown he is also another I can completely trust to service my vehicle properly. Anytime Jason's involved, & Danny's unavailable, I ask to speak to Jason directly. Danny Jones & Jason Cook are, in my opinion, two of the very best; & I feel Jim Glover should recognize just how blessed they are to have these two working for them (if they don't already).

Danyel77

22 de jun. de 2015

Mike Rener in the Service Department has always provided me with professional and excellent customer service, and because of that I will be returning. Thanks

KAdrew

19 de jun. de 2015

I called Jorge Rodriguez in service to ask about a simple issue with my truck. He knew what needed to be done and said just stop by the service station. He met me the same morning , immediately installed the new part and didn't even charge for labor. All the employees were extremely friendly and it was an overall pleasant experience.

snolan349

17 de jun. de 2015

Great salesman. Great Chevy suburban. Beyond awful Customer service department. Make sure you do not get Mike Williams. Nothing will EVER get fixed, literally ever. Everything that I needed fixed came back to me still broken. They said it would only take two days, it took over a week. Mike said he would call me when a part came in and it never did. Go elsewhere if you plan on utilizing the customer service department.

Cdnix

16 de jun. de 2015

I always bring my car here for service, Danny Jones is the best. He always works hard to get me in and out as fast as possible. Absolutely the best customer service I've ever had.

DYocham

15 de jun. de 2015

I had a pleasant experience. My salesman Musa Okpala (716-748-1270)was pleasant and very helpful and understanding. He boss was very nice and helped a great deal to get me my car. My first time experience was great. James Mize-Finance manager was very nice, he explained every piece of paper and what was going on at all times. He was engaged and help me understand every detail. His jokes was funny and he made me laugh and that was fun.

One Happy Girl

13 de jun. de 2015

I just wanted to share my experience with you. I spoke with Simon Lun on the phone and told him about what I needed in a car. I called the next day and changed those needs and he met and exceeded what I had anticipated. The initial conversation at the dealership was that of true intent to understand my situation, understand my goal, and make a deal that was perfect for me. It was not about making a sale, it was truly about ME AND MY HAPPINESS! Simon, a sales manger and the community feeling of Jim Glover helped me more than I have ever experienced before. They went above and beyond to accommodate exactly what I asked for in a vehicle and a payment. Thank you Simon for working so hard to ensure I will be a customer for life AND I WILL BE!

DavidS.

13 de jun. de 2015

Simon Lun helped me in getting a brand new truck. He was easy to talk with. Very knowledgeable, and made the process very easy and enjoyable. I highly recommend giving a Simon a call the next time you are looking to purchase a car.

happygirl

13 de jun. de 2015

I spoke with Simon Lun on the phone and told him my needs in a vehicle. He met with me, listened intently to my situation, got all the facts, and found the perfect fit for me. I was never pressured (ladies), I felt appreciated and knew through my experience that this is the place for me. It was not about Simon selling me a car, it was about me and my happiness. Jim Glover appreciates their customers and you truly feel that the minute you walk in. Simon, thank you for making my experience yesterday into a permanent place for me to trust in purchasing vehicles from now on.

Tina's Ruby

12 de jun. de 2015

Keith Agan, Cass Filhiol, and Robert Stinnett did everything in their power to make my purchase easy.

RandC

12 de jun. de 2015

Ryan Kallam is an awesome salesman. This place has it all great service, great people, and great deals. Won't shop anywhere else. Thanks to everyone at Jim Glover!

Ariether

9 de jun. de 2015

One thing that is difficult for me is purchasing a vehicle. There is always high pressure sales for a certain vehicle the dealer chooses. This wasn't the experience I had last night. Simon Lun was our sales professional. I term it that way because of the respect he had for me, along with being very knowledgeable about the vehicles. He made this an awesome, relaxed, and fun experience. I highly recommend him to anyone looking to purchase a vehicle.Amy Riether

jmoss0919

9 de jun. de 2015

The service department is amazing, fast, friendly and willing to answer any questions I have about my car. Bryan Nolen is an amazing service manager, i have never had a bad experience!! Thank you very much for all the hard work.

Shelbie Mckay

7 de jun. de 2015

I went into Jim Glover not to long ago, looking for my first car and a man named Shelton helped me out by finding me a car that was in my price range & one that I could afford. I will be back next year to pick out a new vehicle & I recommend Shelton to anybody looking for a new car. Awesome service & great customer service. I will be back!

slarson

6 de jun. de 2015

I had such a great experience with Jim Glover Chevrolet. They far exceeded my expectations! I highly recommend Simon Lun as well, he is so enthusiastic and truly wants to help people. I have nothing but good things to say about him and JGC!!

VLO918

5 de jun. de 2015

2 other dealerships DROPPED THE BALL and hung me out to dry. Danny at JGC seriously took care of me. He found recalls on my vehicle, on top of what was already messing up, and had it all fixed. Very grateful!!! THANK YOU!

Happy professional

4 de jun. de 2015

I was notified by mail that my 2011 HHR needed a new ignition and I called and spoke with Cherise, at Glover, and made an appointment. She was very personable and polite and took my appointment, a couple of days later, my appointment was moved up when she said, come on in, we can fix you up today. Matt met me at the car lot entrance and guided me to my destination. Cherise checked me in quickly and made sure I was comfortable. Luther came in and was very nice also. I, like most people who work, truly appreciate the timeliness of my appointment and how quickly your crew was able to change out my faulty ignition. Before I knew it, it was done and I was on my way. I did not have to mess with a loaner car, and was able to make my late afternoon Friday meeting with more than enough time. Even though I did not buy this car at Glover Chevrolet, Glover will be the first place I go when I am ready to buy my next car.

AshPfarr

27 de may. de 2015

I don't know about you but I was never a fan of having to take my car in for any type of routine maintenance. I no longer worry about that with Jim Glover. I don't mind ever having to take my car in because i know for a fact that Danny Jones will take the absolute best care of me. He does everything with a huge smile on his face! He makes for sure that I am 100% satisfied with my car maintenance experience. He goes above and beyond each and every time I need to bring my car into Jim Glover. He is the true definition of top of the line customer service.

Brent

26 de may. de 2015

I came in with my daughter to purchase her first vehicle. We bought our Hundai Tuscan here and came back because of the great service. Derrick Dearman showed us our options and we decided on a 2010 Nissan Altima for her first car. Derrick made it a very quick and painless process and so far the service after the sale has also been excellent. We will definately be coming back for our next vehicle purchase.

Sparkling

26 de may. de 2015

Chris was a great guy to do business with - shows respect to customers and very pleasant personality. If he didn't know the answer to a question he didn't just make one up - he found out thru right one. I would definitely buy my next car from him!

Kristi B.

23 de may. de 2015

This was our third time to buy from Jim Glover and it won't be our last. Everyone was very courteous and the whole process was positive. Nathan, Cass and Chasse were very nice to deal with. If you are looking for a relaxed, no pressure buying experience then check out Jim Glover Chevrolet. They work hard to make sure you leave there as a satisfied customer.

Cathye

18 de may. de 2015

Danny jones always takes care of me and makes me feel like I am a valued customer each time I come in! He is very professional and competent in his field

Kapow

17 de may. de 2015

Initially, sales person was friendly, however, very unprofessional sales manager. Overall, there just seem to be some sales practices that were questionable (perhaps unethical). Customer service definitely needs some revamping. No listed purchase price on used lot should be a RED flag. I asked for price on vehicles...never received a clear answer...was told "it depends" Beware of 'smoke & mirror' tactics!!

Triggerfinger

15 de may. de 2015

Went in with my mother to have some work done on her car and was extremely pleased with the way Bryan took care of her needs and was very helpful the entire time she was there.

happycruise1966

13 de may. de 2015

This is our 3rd vehicle from Jim Glover Chevrolet.....at 1st my husband purchased a used vehicle and they took such great care of him that we both purchased brand new vehicles from them!! I bought my Chevy cruise in 2012 and he bought the Chevy equonox in 2013 and we love them!! We only take our vehicles into their service department for scheduled upkeep and let me just say that Joe Baker treats us like preferred customers....he makes the time to discuss any and all questions I have and I always feel like I am his top priority.....Joe is truly an asset to the service department at Jim Glover.....I will continue to refer friends and family to only this top notch Chevy dealer....they have our business for life !!! Thanks Joe for your dedicated and hard work....and thanks Jim Glover Chevrolet for making us true believers in the fact that there are GREAT..HONEST..CAR DEALERSHIPS IN TULSA!!.....Deborah & Bobby Ghere

Sooner Ron

12 de may. de 2015

I had just purchased a 2006 Corvette from an individual and only 1 key fob worked. I took it in, talked to Jorge Rodriguez and asked how quickly he could get it fixed. He said would be less than an hour. When he checked he found a recall on the lights and asked if I wanted to get it done while I was there. I said I had an appointment and he said he would make it happen in less than an hour. In about 50 minutes I looked and saw my car on the service drive and went outside. He said he had been looking for me. What a great surprise. Great job Jorge and Jim Glover Chevrolet Service Team!!

Bulldog75

12 de may. de 2015

Jorge Rodriquez did a great job completing two recalls. He had our fleet truck back to us the same business day. He was very courteous and professional. 5 star all the way!

Cathy

11 de may. de 2015

Danny is always professional and service oriented. Wouldn't go anywhere else for my cars service needs. Scheduling is easy and price is always a plus.

dbarone

8 de may. de 2015

Thank you Danny Jones in the service department for always making sure I'm taken care of! :-) It's always a pleasure!!!Everyone there is so polite!

Billy

8 de may. de 2015

I brought my truck in to get a new transfer case.Gave me a loaner truck,girls at the desk wonderful out in 3 minutes

Jenny1981

4 de may. de 2015

Jim Glover Chevrolet has an excellent employee in service dept! Danny Jones has gone above and beyond to make my experience with Jim Glover extremely pleasant and very convenient in my ever-so-hectic life of a working mom. He is such an asset and should be recognized!!! I recommend him to all friends and family!

Ballmom

4 de may. de 2015

I have been a satisfied customer of the Jim Glover Chevrolet service department for the last seven years. Danny Jones has always been extremely helpful with my car's routine maintenance and repairs. He explains things in detail and follows through in a timely manner. I have since traded in my Chevy vehicle, but I know I can still count on the quality customer service that I have received in the past with my new vehicle.

cpower79

4 de may. de 2015

I am enrolled in the Tires For Life program and every time I come in for a rotation or alignment with Danny Jones, I never get anything but stellar service. Danny is information, reactive, and provides great customer service, always with a pleasant attitude.

Thomas dean 9678

2 de may. de 2015

I just purchased a 2015 Tahoe and it was one of the best experiances of my car purchases ever. I would recommend Jim Glover chevrolet to any one thinking about purchasing a new auto. Thanks Jim Glover and staff.

Gspencer53

1 de may. de 2015

Nathan and Jared were very professional and worked hard for my business. I got a great deal on a new Silverado. Everyone I have worked with at Jim Glover is professional and motivated.

DisappointedBuyer

19 de abr. de 2015

I dont normally complain about things, but my attempted car buying experience with Jim Glover was so bad I felt a need to share my story. Who would ever suspect a GM\Billy Caperton of providing horrible customer service and setting such a poor example for his employees. Thats exactly what I encountered at Jim Glover Chevrolet of Tulsa. In an attempt to a purchase a 2014 Corvette online/internet, I spoke with the internet salesman on several occasions to make sure the car had everything I wanted and was completely ready before making the trip to Tulsa from Dallas. He communicated the vehicle was in great condition on all occasions. I arrived to finalize the deal and had already begun to sign papers before I was finally informed by the financial manager, who indicated he was not aware of the issue until just that moment, that there was undisclosed damage to the back end. He stated the GM was the only person aware of the issue and that he had not shared it with anyone else. The GM came over as we were looking at the issue and basically told me if I didnt like it, I could just go somewhere else. He stated in Oklahoma he had no obligation to disclose information concerning vehicles. I have never experienced this level and lack of customer service. I asked questions about why I was not told about the issue during the several calls I made prior to coming and why the damage was not on the CarFax. Again, the GM was very dismissive and even seemed to get angry that I asked these questions. He basically told me, in so many words, that it was no big deal and I could just go somewhere else. I told him it was a big deal to us as my girlfriend and I had both take a full day off work and had driven 4 hours to get here. He never once said Im sorry for the inconvenience, I understand your frustration or I apologize for the miscommunication. He only stated again, you do not have to buy here if you do not want it, go somewhere else. I know that just because someone has the title of manager does not necessarily mean that they have the skills or competencies to do the job. There was no attempt to de-escalate the issue, or to resolve the problem in a way that would be satisfactory to both of us. He never attempted to continue to make the deal once this information had been disclosed. Im not sure if he treated us this way because I am African American or if because my girlfriend and I are an interracial couple or if he is just this disrespectful and dismissive to all of his customers, but his behavior was completely unprofessional and outright rude. What a price to pay for being willing to drive four hours to do business with someone and purchase a vehicle. On top of that, I had to provide a $500.00 deposit to hold the car, now Im getting the round around for my refund. Just to let you know, I definitely plan to complete a Customer Satisfaction Survey and post my experience on social media.

pigeonnest

8 de abr. de 2015

dealing with Nathan and Tony was awesome they help me in everyway the could to get me in a vehicle. I need a car bad my was on it last leg I didn't want to get another car because, mine was paid for but, it keep breaking down I just had to get a car. I went on line filled get approval form they contacted me and I was on my way.Monday morning I didn't know what I was going to do Monday evening I drove away from Jim Glover Chevrolet with everything I asked for an SUV, low mileage, 3yr old. when Nathan told I could throw a basketball for my TTT I thought there was no way this 59yr old woman could make a basketball. BUT I MADE! and they paid for my tag. Jim Glovers Team made my car buying experience great.

unhappy

6 de mar. de 2015

listed a car on cars.com for one price and said to call for a 500 dollar discount when I called the discount was not valid on that vehicle and the actual price was 500 dollars more than the listed price.

Jballard88

2 de mar. de 2015

The people at Jim Glover were so helpful, everybody looked to truly enjoy what they were doing. The burgers were great! Calvin went above and beyond for my whole family and made the car buying process very fast and easy. Our financial guy was great I think his name was Rick? Chris online sale mgmt- was Great! Ayman was really nice, and very helpful! Thanks again to the entire staff for helping us get our new truck! I can't wait to tell anyone who asks me where to buy a new ride, Ask for Calvin at Jim Glover Tulsa!!!

kpheatherly

21 de feb. de 2015

The entire experience was amazing!! Ryan is the absolute best. Helpful, friendly, professional. Five star all around.Thank you so much for making my purchase a pleasant and enjoyable happening.

shafferman

16 de feb. de 2015

My salesman said nobody would beat their price. After checking around, he was absolutely correct. If you're looking for the best deal don't bother checking elsewhere,

Melanie3

30 de ene. de 2015

We recently purchased our 3rd new car from Jim Glover. As we have came to expect from them, we had a great experience. Jonathan Jennings & Bruce Gramm, our salesmen were wonderful. We left happy & confident that we got the best deal. They saw to our every comfort as well our 11 & 10 year olds who were with us. Couldn't be happier & will continue to shop with Jim Glover for every car we need. Thanks guys!

Muffin

28 de ene. de 2015

It is always a great time at Jim Glover Chevrolet. Shonna Wade always has a great attitude and sets us up, and she is very efficient. The atmosphere is great, and we feel very welcome.

mgdrummond

26 de ene. de 2015

I went in to Jim Glover Chevrolet on Saturday January 3, 2015. The plan was to trade in my Camaro I had bought from Jim Glover Chevrolet in September of 2014. I didn't want to trade my car in but because my son had broken his back and was unable to ride in it any longer I had no choice. I have had 2 other other cars from JGC and I looked forward to buying my third. I knew I would be upside down in my trade but JGC used car finance department treated me horribly in this experience. We we back and forth and they offered the lowest amount towards my trade I think I have ever seen. They kept me there for 3 hours, I kept asking for my keys to leave and they kept trying to keep me there to work another deal and push the sale through. They ran my wife and my credit and had me financed before we even had agreed on price, trade in value, or anything. We were willing to pay $100 more for different car. But not willing to work out trade in. Poor decision buying here. My sales man was very nice but the used car finance people were not anyone I would ever want to deal with again. I left that day and went to another dealership in Pryor Oklahoma who took much better car of me, got me financed with my credit union here Tulsa. They made me a much better deal for my Camaro and have now earned my business for life. I am reposting this review because my first review was written while I was being held hostage in negotiation at JGC in the used car office and they said that wasn't allowed. I stand by my reviews and warn people not to deal with JGC. They might want to do you right, but when it comes down to it, its not about helping people who have been repeat customers. Shame on you Jim Glover Chevrolet. Dad didn't do it.

TJammers

18 de ene. de 2015

What a great place...I was returning home to Pennsylvania after my dad's funeral...stopped to fill up well after midnight when my dad's car started having transmission problems!! After a harrowing night (I was traveling alone) I did have some trepidation - had been away from home for a month caring for my dad in Lubbock - and now had to find a decent place to get this MAJOR repair work done! Bryan Nolen was so kind and helpful - even after the transmission was done; he heard an engine noise and had me wait for a very brief time while the car was checked out again! The atmosphere at this dealership is so professional and the service outstanding...I made it home to PA without further incident...extremely grateful!

DanaLynn

14 de ene. de 2015

Ryan McCauley was wonderful in helping us not just get 1 car but 2. We are forever grateful to and Jim Glover. We will be a repeat customer. Thank you again Ryan McCauley.

Mgdrummond1

3 de ene. de 2015

I went in to trade my dream vehicle in that I bought 3 months ago. It killed me to do it but I had because my son broke his back about a month ago and he is unable to ride in the Camaro because it's too rough and bumpy and causes him great pain. I have put less than 6000 miles on the car and I came to JGC to see if they could help me out. They had a great vehicle that we wanted and my saleman Mr.Hines was impeccable but the finance dept. we're unwilling to work with me on my trade. I am in a pickle and I understand the trade in would be a little upside down but they were unwilling to work with me on trade in value. The finance dept. has no lost JGC a customer for lifeZ and for the record Dad Didn't Do it this time at all.

Soonerfan

18 de dic. de 2014

Great and quick service.Salesman was polite and courteous. Answered all my questions.

E. Holman

15 de dic. de 2014

I had a positive experience with Jim Glover dealership. It was stress-free and quick and easy. My husband and I are newlyweds and we were shopping for our first new car together. We got a brand new 2014 Sonic at a discounted price and we have enjoyed having this car. Bradley Terry was the main salesperson who helped us make our purchase. He is available and does a good job at checking in with customers after they've made their purchase.

angiebn

13 de dic. de 2014

It was a very good experience. The service was quick and efficient. The service techs got everything done in a the mely manner and were extremely friendly. I would definitely go back.

edithdeangel

2 de dic. de 2014

Jim Glover Chevrolet is a friendly dealership. Mr. Hines really took his time to meet my needs. He did an excellent job and I would definitely recommend him for future customers. Great job Mr. Hines.

Sandray Ferguson

26 de nov. de 2014

I purchased a used Chevrolet Equinox and had a great car buying experience with my salesman Lornell Hines. Will definite go back to Jim Glover for my next car purchase.

Evangeline Wise

26 de nov. de 2014

I had the best sales person that helped me and both sons get a car. I was one of the best experience I ever had. He treated me with respect and was very informative.

Stephen Rutland

25 de nov. de 2014

I was looking for a car to buy so I went here and Justin Carr got me into a nice impala with in 4 days this guy is Great I'll definitely will be back to him in the future to buy from home again

David T

25 de nov. de 2014

My wife and I just recently purchased a car from Jim Glover and we were treated with the best service from our sales representative Mr. Shelton Hines. He treated us with respect and his knowledge and expertise regarding his his job made it a pleasure. I have purchased four cars from Jim Glover Cheverlote and his salesman Mr. Shelton Hines and the service I receivecd from everyone is the reason why. I will only buy from Jim Glover Chevelote. Thank you, David T

Mellissa S

25 de nov. de 2014

We have bought a few cars from Jim Glover and have used Shelton Hines for them. He is an amazing sales person, wouldn't use anyone else. He always helps us in any way he can.

launagoebel

24 de nov. de 2014

My seatbelt got stuck and I called Taylor, because he sold me the car, and he got it in the shop and me a loaner in about ten minutes. The train I called Taylor first is because he was so professional and genuinely concerned with what I needed and wanted in a car. The next time I need a new car I well defiantly be looking up Taylor for his expertise in helping me do so.

Jeffrey Woodard

24 de nov. de 2014

Bought my first car from here about 3 yrs ago and it was a very pleasing experience. Everyone was polite and very helpful. The guy that sold me my was Justin Carr and he provided exxcellent service. Ask for him when you go in to buy!

Jamie Mcgill

24 de nov. de 2014

I had the best experience buying from Ryan McCauley I told him what I wanted from color to inside and out on the truck I got and he got exactly what I wanted I couldn't have had a better salesman and he still helps me out even a year later and always visits when I am there getting my truck serviced

queenC4OU

24 de nov. de 2014

Very appreciative of the service Calvin provided. Was not able to make a purchase at this time, but I will return at some point in the near future.

Shawnna Roach

22 de nov. de 2014

Purchased a new truck at Jim Glover our salesman Calvin Riggs was great help and found the right truck for us.

Sara DeChaine

22 de nov. de 2014

A few years ago our family was expanding so we went shopping for a larger family vehicle. I bought my car from Calvin Riggs. He was very professional and very respectful. Highly recommend buying from him.

Mike Roach

21 de nov. de 2014

We had been looking to purchase a truck and CalVin Riggs helped us in figuring out the truck we wanted. He did great with getting us the price we wanted. . Great sells man..

Shawnna Roach

20 de nov. de 2014

Calvin did excellent helping us locate a new truck. He worked at finding exactly what we wanted and we are very satisfied with out purchase.

shawnna.roach.9

20 de nov. de 2014

When I was looking to purchase a vehicle our salesman Calvin Riggs did a great job. He helped us find the perfect truck. Thank you Calvin for all your help.

shanesweeton07

20 de nov. de 2014

Simon was perfect in helping with all our needs and we would recommend this business to every one that I know. I have sent a friend of mine already and they were so good that he bought 2 from him like we did

michelle.sweeton

20 de nov. de 2014

This was my first time to buy a brand new car and my experience was perfect. I told them exactly what I wanted and where I needed my payments to be and they worked hard and got me a low interest rate and kept my payments below what I wanted. Very pleased. Will go back again and again.

anayaway

5 de nov. de 2014

I went to look for a new car because my car broke down. They help me purchase a car. very helpful and friendly. I was very grateful for all the help.

nanci.westcott.3

8 de oct. de 2014

We went to check out the new cars, we found the car we liked and was able to make a hassle free purchase. Everyone was very helpful, and our salesman Eddie Hall did an outstanding job.

Jim Glover Fan

23 de sep. de 2014

I had the best experience at Jim Glover in Tulsa off Skelly Drive. My salesman was Eddie Enloe and he was so helpful and kind. My husband and I had some credit issues, and Eddie was able to get us a decent rate on a brand new car, with no money down. Eddie went over the entire car with us and how it operates. He gave us a tour of the maintence and introduced us to the repair guys. The overall experience was the best I have ever experienced. I will be going back to Jim Glover to get my next vehicle.

Erika Needham

11 de sep. de 2014

Great dealership, will continue to do business with in the future.

New Chevy Owner

11 de sep. de 2014

GREAT, GREAT, GREAT!!! I hate shopping for cars, but this was the best experience I have ever had. Everyone was very helpful!!!

Carter McClung

6 de sep. de 2014

Dear Jim Glover I want to say thank you for helping me find a car. Your employees were extremely helpful, especially Kenny Rosicka. The car that they helped me choose is great and I am most pleased. Thank you again.

LeAnn Johnson

31 de ago. de 2014

Great service, friendly and knowledgeable and made us a great deal so we bought 2 new vehicles in one day! Would recommend to family and friends!

Carolyn

29 de ago. de 2014

Everyone was very nice and the dealership was very clean. It was a long process, but my husband is a tough cookie, and doesn't give up easy. All worked out great and I love my new car.

bob ragsdale

29 de ago. de 2014

absolutely bottom line the best dealer I have ever dealt with.. and I have bought a few cars in my 70 years there is no better place to go so go strait to jim glover and you will be home in a couple hours to admire your new ride 5 stars for jgc for sure..........I am very happy !!!!!!!!!!!!!!!!!!!

Jose Luis Buissa

27 de ago. de 2014

I did a good business with Jim Glover Chevrolet - Tulsa. The buying process were made pretty easy by the salesperson and I got a very nice deal. I am very satisfied with my purchase and I will definitely use Jim Glover Chevrolet again in the future.

Mike Clevenger

27 de ago. de 2014

Jerrod and Cass were great. Everyone was professional, it was a quick and easy process.

Donna

27 de ago. de 2014

This was my first brand new car purchase. My salesman Jody was awesome at answering my questions. I never felt pressured at all. I will definately recommend Jim Glover Chevrolet to others.

Lea Henley

27 de ago. de 2014

I thought Jim glover was great. My salesman was young, but low key. He never pressured me. I got exactly what I wanted and got a reasonable price. I'll go back there for my next car

gmangels

26 de ago. de 2014

Had a great experience. It was ALL GOOD.

shannon Ramsey

23 de ago. de 2014

We love our sales guy Jody and finance man Brad Sexton! They are so amazing and very helpful even after our sale! We will definitely be back

Levi Watson

19 de ago. de 2014

Very professional place to buy a vehicle.

ronald alexander

14 de ago. de 2014

Very friendly staff and informative. Nice clean facilities. You don't have to take all day in your purchase .

Symsye

10 de ago. de 2014

The salesman was very nice.

Jay Orr

4 de ago. de 2014

Good people to work with.

ruth green

1 de ago. de 2014

Love service dept love sales dept no complaint. But would like o have lower payments without downgrading vehicle or large down. My third car with Jim Glovers and always satisfied.

Justin

1 de ago. de 2014

I talked to two different Sales Reps and both of them were very helpful, also quite nice and interesting to talk to. They were able to get me a very satisfying deal on my new Sonic. I would definitely recommend them and would also deal with them again in the future if I'm ever in the need for another vehicle.

MandyandBrad

31 de jul. de 2014

The customer service is excellent. The dealer was very attentive and very involved in finding us the right vehicle. The customer service is excellent and they have great attitudes and manners.

Tony Underwood

31 de jul. de 2014

A year ago I was looking for a new pick-up and the salesman and service people at Jim Glover was real nice and friendly. So I went back with my wife and she really like the same salesman I had before. At all other dealership they would give her the run around and I would to hear about it. To the point that she will not even talk to a salesman. But she really like Justin Carr he's a very good salesman.

Skylor Hancock

30 de jul. de 2014

The place was amazing and the people are the best!

Donnie Wise

28 de jul. de 2014

2nd truck that we have purchased and would recommend them to anyone.

kcollet123

28 de jul. de 2014

We went to Jim Glover expecting to be hassled, and to leave empty-handed because that is what had happened at many dealers before them. That is NOT what happened. Justin Carr and Bruce Gramm helped us through the whole process without pressuring us, and without being dishonest. Everything they have told us has been true thus far. In the end, we left with two 2014 Chevy Cruzes, and we could not be happier with the customer service we were provided.

Sherri brown

26 de jul. de 2014

Very friendly, loved the BBQ! We were looking for a used vehicle but bought a new truck instead. I was trying to keep my payments about the same as what I was already paying so I was looking for a used truck. The dealer showed me that I could drive a new truck at the same price. I'm so hPpy that he showed me both options.

Judy Andrews

24 de jul. de 2014

I had a very pleasant experience with my time spent at the dealership. Everyone was smiling and polite. They were very willing to help. They made me feel at home while waiting for my husband to return with our trade in car. Left very satisfied with our purchase. It has been running wonderfully for me.

NEWIMPALA

24 de jul. de 2014

Overall the buying experience was good, feels like a large dealership with high volume of sales/service. You are almost shuffled along a process with others, almost like a "get in line and wait" feel. There are long "waits" in between each step of the process. The one thing that stands out the most though (and why I returned to purchase my second car here) is that they really want to make sure you get the vehicle that you want. There is no pressure to sell what they need to sell feel. They are really good trying to know about what you want and what you need and finding the car that fits both.

Robert

23 de jul. de 2014

Very pleasant buying experience. No pressure. Accessories department did an excellent job.

DBUSHELL

18 de jul. de 2014

Had my car in 2 weeks ago for a check engine light on they found out what it was and said it would be fix while I had it in for some body work. Went to pick my car up today and it wasn't done. They said oh it will be the 30th I said not good enough. Then I get a call back he didn't have the part, again I called not true he told me Monday he had it and it would be fixed. They had my car 5 days and didn't do as I was promised, lied to again. Now all the sudden they didn't have the part cause I was put off till the 30th plus I now have a tire problem which wasn't there before I took it in.

jessicachalfant

15 de jul. de 2014

Great service. Nice friendly people. Would recommend this dealership to anyone. They were able to get me in a brand new car where other dealership weren't able to.

jon48

14 de jul. de 2014

We have bought our last 4 vehicles at Jim Glover. I appreciate the sales and service we receive there. They are eager to help any way they can. Kevin Thames in service dept. is always ready to accommodate us and do the best for us.

Jurnymn

12 de jul. de 2014

This is my 4th vehicle that I have bought from Jim Glover. My sales guy Eddie Hall and Walter Tynes are exceptional. They know their business and will get it done for you. I really enjoy my 2014 SS Camaro, it's a blast to drive and looks great. I get many compliments for it while I'm out. In a few years my wife and I might be in the market for a corvette and we will give Jim Glover a call to try and find the right car for us. Jim Glover and Jared Glover will take the time to speak to you and answer questions you may have and make sure you have a good experience.Thanks again Jim Glover Chevrolet

Justin Shav

11 de jul. de 2014

If you are looking for a new or used CHEVY, go to Jim Glover Chevy in Tulsa, OK. It is hands down the best place to buy a CHEVY. My sales rep Mazen Dauok was polite, helpful and extremely knowledgeable about every phase of the buying process. We really could have asked for better service.It was so good, that my mom came to help watch the kids while we were buying and she also left with a brand new Equinox! Don't go anywhere else, Jim Glover will treat you the best from start to finish!

mailath

3 de jul. de 2014

Very fast, I was in and out, and the call about the recall was fantastic. Overall a very pleasurable experience. I would highly recommend Jim Glover to my friends and family.

CarolGatesMcNemar

3 de jul. de 2014

My last three car purchases have been through Jim Glover Chevrolet. I come back for the customer service, prices, and the friendliness of the folks. They make my car buying experiences much easier and more enjoyable. Thank you, Jim Glover Chevrolet for not letting me down!

Akbrand

29 de jun. de 2014

Jim glover made buying a new car an easy and fun experience. Everyone was very helpful, friendly, and not pushy when it came to making a choice. Will come back

egarr01551

26 de jun. de 2014

David set up our appointment for the very next day. We dropped the vehicle off before 8:00 and the vehicle was ready within the allotted time he said it would be done.

cadcam

18 de jun. de 2014

service dept aways does a great job . that's the reason I have bought 2 trucks there my next car or truck there without checking any other dealers

smarobe1

16 de jun. de 2014

I had wrote about buying a truck.the one truck I always wanted.didnt think id be able to afford it.thanks to jim glover it is mine.there was a problem with communication and paperwork in the end it all got straitened out.they really went out of there way to help me.in the past I have recommended my friends and family to go there.and they have been extremely happy as well.i will continue to buy my vehicles there and no that they will treat me as a vip.aqs they will you too.

CNichols2011

16 de jun. de 2014

By far the best car buying experience ever! These gentlemen went way above and beyond to make sure that I received the best deal and that I was 100% happy with my new vehicle.

ellcee61

16 de jun. de 2014

Though tiring, our experience buying our new truck was amazingly different than what we have experienced anywhere else. We had already had a disappointing experience with a used car lot and a shady salesman. I cannot express how much I appreciated the kindness and professionalism of the sales representative Jacob Hurt, His Manager Walter Tynes and the finance manager Tony. I will recommend Jim Glover to anyone I can. We LOVE our truck!

AEManry

7 de jun. de 2014

Shonna is always very friendly. She answered all of my questions and did not do service that was not needed thus saving me money. I have already referred several people to her.

FOelliott

7 de jun. de 2014

From the Sales Person Jody, Brad Sexton the Sales Manager, all the way to the Finance Manager Robert. I was treated with respect and dignity, and felt appreciated. Great staff, Great vehicle 2014 Silverado, great experience, and good Ice Tea.

roach1134

4 de jun. de 2014

Ask for Calvin Riggs he will help you find the right vehicle.I used the military deal going on right now and,t was excellent. We love our new 2015 Chevrolet 1500.

johnson6263

3 de jun. de 2014

It was a very pleasant buying experience and they took great care of us! We have recommended them to all of our friends and family.

kpowll

3 de jun. de 2014

Thank you Mr. Gibson for going above and beyond to resolve my problem. Mr. Glover stepped out of a meeting to talk with me and both reassured me that they were there to help me. I am very grateful.

carriesouter

2 de jun. de 2014

I had two items that broke inside the car and they were repaired quickly and I had a great experience. thanks for great service Joe.

valleygirl66

28 de may. de 2014

Shauna was great she is the reason I will use your Service depth again.She was always helpful and courteous whenever I called.She's the best

JimP71

23 de may. de 2014

I had no expectations that I would get financed. I was so shocked and surprised. They got me financed with a small down payment and a great interest rate. They worked a miracle for me. I would most definitely go back. They were great.

srbaumer

21 de may. de 2014

My husband and I have not purchased a new vehicle since 2002. We were referred to Jim Glover and had the best sales experience ever. From the moment we came on the lot we were greeted by friendly and knowledgeable staff. Great pricing and all around great experience. Thank You.

tracydickard

21 de may. de 2014

I sent my husband in to do all the leg work while I sat at home telling him yes or no. So Josh had to work twice as hard for me. But I was pulling in at closing to sign papers and was out of there in no time! Josh was very sweet and he had a partner his name was Derrick. He was also very friendly. I will be back to get mynext car from JJim Glover and I will only deal with Josh or Derrick!

pgraffman

19 de may. de 2014

I had my battery replaced, my compressor on my air conditioner, and the turbo replace also. I could not have asked for a more helpful and polite service man in Kevin Thames he was so kind and even though I was unsure he put my mind at ease. Spoke with Joe Gibson and he was so very kind and with the two of them I was very comfortable knowing they were taking care of my Cruze. It is a wonderful dealership and I would recommend it to anyone that wants top of the line workmanship and the respect in which you are treated then they need to come to Jim Glover Chevrolet.

bjsearcy

16 de may. de 2014

Fast service with a smile. Kevin is always there for me and does a great job. I love the Jim Glover experience, the people are nice, the lounge is clean and the service is A1.

lstackler

14 de may. de 2014

the staff were excellent in service and thoughtfulness. I would come here all the time and recommend to others as the price of the oil change is low.. The service charge per hour is too much. Bring it around $90/hr.

Toullie

13 de may. de 2014

I want to say that Kevin is the best customer advisor I have had since day one when I started coming in I have had others but he takes his time and explains to be about what is wrong with my car when I have a problem.going on, and that is what any customer advisor should do for his customer.

Nikegma1

7 de may. de 2014

I purchased a truck last year , I really needed something 4 door for the grand kids, but still needed a truck. Simon got me into a beautiful 2 door truck...brand new.. gorgeous. He then called to wish me happy birthday this year and says , I remember you really wanted a 4 door for your family ,he told me he thought he had something that might work for me now. I knew I could trust him to work hard for me, so I went to see him... WOW ... he worked so hard to get me into just what I needed ..a brand new 2014 beautiful Chevy Silverado... 4 door, roomy , economical .. I really could not believe it. my credit is not the best , but I have been working towards improvement, he made it work anyway! Thank you Simon , you deserve all the best for all your hard work, and treating me like family... Love you man =) even though your singing isn't great.. I will listen to it any day for all that you have done for me. Medea Darrough, customer for life

Jerseygirl72

7 de may. de 2014

Everyone was very nice. All of our questions were answered fully. They made us feel like actual people not a number on someones paycheck. We highly recommend Jim Glover Chevrolet

kain918

7 de may. de 2014

I just went down to this location just seeing what could do about getting a newer car!, to my surprise they were able to get me into a Brand new Car, my first ever!!!! I will will recommend this Dealership and Simon anytime!!!!!

Demetrius24

1 de may. de 2014

Jim Glover Chevrolet is by far the best dealership I have ever done business with. The salesman "Matt Hancock" is one of the nicest guy and will work with you on getting the best possible deal. Also he will make sure you feel right at home while your there. I will continue to do business with this dealership from now on. Thank you again Matt Hancock and the rest of the Jim Glover staff!

ankewalters

27 de abr. de 2014

Overall great experience. I would recommend to friends and family. And I will go again for my next purchase.My daughter and I needed a car and both of us are completely satisfied with our experience

KelseyOliphant

24 de abr. de 2014

I went to Jim Glover with the expectation of not being able to do anything with my severely upside down vehicles. Not only were they able to get me out of those, but I was able to get into a brand new vehicle, my dream truck, with an amazing interest rate. Thank you Jim Glover, we will be back.

sgshipley

23 de abr. de 2014

AWESOME, AWESOME, AWESOME. The service was fast, friendly and extremely convienant. Bruce Gramm and Ryan were excellent to deal with, no hassle what so ever. I will continue to shop here for my car purchases, and recommend them too all that I know are interested in purchasing an automobile.

Betha1990

20 de abr. de 2014

I have always had great experiences using Jim Glover. We bought my car new with them and got a great deal. I have also used them for all my servicing needs and honestly it is the only place I will go. They are always friendly and as fast as they can be. If there is a wait you can make an appointment and come back later. Would highly recommend them.

bearsky

19 de abr. de 2014

Cass was very misleading and when you try to sell a car over 6000 over the kelly blue book something is wrong so we have decided to buy a kia

Cavalier828

18 de abr. de 2014

Purchased Rhino Liner for my husbands new truck. They had it in and out within a few hours and it looks great! My husband loves it.

pgraffman

18 de abr. de 2014

calling Joe to get an appointment and he had Kevin call me to set the service appointment. He got my car right in and kept his word on getting me back to work and then they brought my car to me when they were done. They did everything the way it was told to me at the first phone call. They even called to see if everything was okay.. My daddy always said a man is no better than his word and both Joe and Kevin are good men and very trust worthy.. They have great service and great customer service...Pat Graffman

WesleyHuddleston

15 de abr. de 2014

I bought a 2013 Chevrolet Cruze about nine months ago. I paid extra for an extended coverage plan that included free oil changes. I took my car to Jim Glover and the attendant informed me that my plan had expired. I was disappointed, but needed an oil change. They told me the price and I left my vehicle with them. After not hearing back I went back to check three hours later. They had forgotten about my vehicle! The attendant apologized and said they'd do it for free. Fifteen minutes later I was on my way. Thank you Jim Glover??

Shellik

11 de abr. de 2014

I had a wonderful experience. With my salesman Jesse Nolen. I told him what I wanted for my trade in. Over the phone they told me that they could do that. I told were I wanted my payments they give me that as well. I am enjoying my 2014 Chevy

km1011b

7 de abr. de 2014

So quick and easy of a new car purchase and I will definitely refer everyone I know to Jim Glover Chevrolet for a car thank you Simon!

asandusky

4 de abr. de 2014

Latest thing we had with Jim Glover was some warranty work. As always, they do a wonderful job. Good loaner cars and this time they caught a water pump problem that would have been out of warranty in just a couple of hundred more miles. Ryan McCauley is a wonderful salesman. Ask for him. He goes above and beyond to help his customers.

janmoran

3 de abr. de 2014

My 2012 Malibu was in for regular service, oil change, tire rotation, etc. The service rep took good care of this, I received 2 calls that my car was ready for pick up, the loaner car was clean, operated well and my overall was terrific. Overall Rating A+

eoj_sivart

3 de abr. de 2014

Hands down the best internet sales experience ever. Extremely surprised and delighted by how well the internet sales team works, they do a better job than most online companies selling small items, these people manage to sell a car over the internet, and do it in a way where you don't feel like a number or just a sale. We appreciate all the hard work of the I.S.T. as this was our second car. I'm more than positive that our family for many more generation will be working with the glover family/dealership especially as long they keep up their positive attitude and their very un-pushy sales ways, absolutely loved the experience.

latriciamoore

31 de mar. de 2014

Kevin Thames does an outstanding job taking care of my service needs. He is the reason I bought my second vehicle from your dealership becaue I know without a shadow of doubt I will be listened to and taken care of. I never feel uncomfortable coming in & either waiting for the service to be performed or using the shuttle to take me back to work. Mr. Thames is the diamond in your dealership!!!! I have recommended friends & family to take their vehicles to be serviced there.

cmorse01

30 de mar. de 2014

Simon was able to get us the car of our dreams. The experience was easy and kept within our budget. I loved buying my new beautiful Chevy Sonic.

reinamassie

25 de mar. de 2014

While driving home one night my car "stalled" and my engine light came on and my light read "Reduced Engine Power". I immediately stopped at an O'Reilly's and had them read the code. They told me it was a foot pedal accelarator sensor and when they looked up the part it was a "dealer only" part. He then recommended I take it to a mechanic he knew that could tell me more. I took my car over there and he told me that when you replace that sensor it is better to replace the one under the hood too and gave me an extimate of $1,000.00 or more. Well, since I am a single, self-supporting woman, I couldn't afford that and since when I turned my car off, the code cleared and my car would run fine, I kept driving my car. The "Reduced Engine Power" and engine light would come on sporatically... sometime not for a few days and sometimes every day for awhile. I finally got tired of it happening when I was trying to drive home (to Adair, OK from downtown Tulsa) in Tulsa traffic. It was during one of our ice storms this year, when I called the Chevrolet dealership in Pryor and talked to Jason he said he would have to arrange for me to get a loaner car and for me to call back. I waiting a few days since I wasn't going anywhere in the ice anyway. I called him back and left a voice message. No return call. Several days later, I called again and left a voice message. Still no return phone call. A few weeks later, after work, while on my way home, I couldn't go more than 10 or 15 miles and the "Reduced Engine Power" would come on and I had had enough. I called Jim Glover Service department and Kevin Thames answered the phone. I started with "I've had a really bad day and I'm sorry if I get short wtih you, but please help me." Kevin very calmly asked "What's going on and what can I do to fix it?" So I explained about the "Reduced Engine Power" and calling the other dealership and the no return calls from them and the estimate I had gotten for the repairs and he immediately looked up the part and told me the part was only a little over a hundred dollars. He then told me to drop the car off the next day between 4-7 and he would have a loaner car ready for me. I breathed a sigh of relief.... The next day I dropped my car off and as Kevin promised they had a car waiting on me. When I explained to Kevin that I might put more than the 125 miles daily limit on it since I live 64 miles from work one way, he told me not to worry, he would take care of it. The very next day, before noon, Kevin called and said my car was ready!!! I was amazed at how fast they fixed it. I went over on my lunch hour, turned in the loaner car and picked mine us. That's been almost a week now and my car is driving wonderful and no engine light is on, no "reduced engine power" is happening and I'm a very HAPPY and SATISFIED CUSTOMER! Thank you Jim Glover for hiring Kevin Thames!!!! He is good for your business. I will be back when I need service and I have and will continue to tell everyone about the great, fast and friendly service I received at Jim Glover Service Department.

ericstephens1984

23 de mar. de 2014

I have now purchased 2 new vehicles from Jim Glover and they have a lifetime customer. Staff was quick to follow up and I got the exact vehicle I was after for a price nobody else could match.

Kmjcglgm4

19 de mar. de 2014

The service department is the best. They are polite & efficient. Calvin and Isaac are the best. We had no pressure to buy Calvin gave us privay to pray about the buy. David in the service department and Chris with parts were both very sweet made it seem that my happiness and comfort was more important than making money. The service men and ladies are the best. This is the 5th vehicle that I have bought with Jim Glover

majerpayn3

19 de mar. de 2014

Great experience, very easyyl to get a truly great deal. Got me in a car than I could dream of having in another 10 years cause my credit. Very low interest. The greatest thing they did was being honest and answered my questions. Awesome dealer.

jdfathom

19 de mar. de 2014

Brad and Jody made sure to find what I was looking for. Jody even stayed after hours since I had to leave to go to Meeting and come back late but he set up features on the car and made sure i understood how to use the features. He was willing to deliver my car to Claremore if I needed him to even though it was late and has called a couple of times in the weeks since to make sure I am still happy with the Malibu

drfredenburg

18 de mar. de 2014

Jim Glover is the absolute only place my family will ever purchase a vehicle from. The sales team was outstanding and did a wonderful job making it run very smoothly. We always get great deals and are always treated amazingly when dealing with Jim Glover. I just don't see how they could do a better job. We got a great deal and the service is fantastic. There is no reason to shop anywhere other than Jim Glover.

richards918

17 de mar. de 2014

Staff was very easy to work with and very willing to help with any needs we may of had. The facility was very clean and had plenty of room.

leannwood

12 de mar. de 2014

they are very nice up there and friendly they will try and get you into something if they can the are very help full and ask if you want anything they are great up there

NickJohnson

10 de mar. de 2014

I felt like I was respected and listened to. It was such a hassle free, enjoyable experience. I would recommend to anyone buying a car, go to Jim Glover

lstackler

3 de mar. de 2014

very friendly and great service the people are very service oriented and are good at followup the cashier also very nice and very good at her work

Crystal_22

3 de mar. de 2014

Keep up the GREAT work Jim Glover!! Service is always great! I love the fact they always call you before they do anything to your vehicle and explain problems in depth. Shona is always great to work with and the Mechanics are the BEST around! I would like to mention if you need a ride anywhere they always have someone their to help you out!! Again Keep up the GREAT Work!!

Fastboat2000

1 de mar. de 2014

Awesome. I was able to get in and out quickly with no appointment. Very knowledgeable and trained staff that was very friendly. I would recommend this service to anyone that wanted my opinion.

Judy1940

27 de feb. de 2014

Mike Williams was very good in explaining things to me and helpful with getting it fixed. Satisfied with the results. Will be happy to recommend your services.

smilefreebee

27 de feb. de 2014

We had a fun time looking asking questions and we looked around at other places no one good beat their prices and no one was as friendly or helpful as Jim Glover!

Sorrels

26 de feb. de 2014

I have never owned a new car & since I have most of my bills paid off now, I realize I could afford a new car. I had heard so much about Glover Chevrolet & decided to purchase my car there. I am very pleased with my new Chevy Spark.

dgsimmons

25 de feb. de 2014

As always, My experience was top notch. Kevin Thames met me on the drive. Kevin was friendly, attentive to my service needs, and quickly wrote up my service order. In the waiting room, I was able to connect to the free wifi provided. The coffee and donuts were a bonus. Utilizing the wifi and enjoying the coffee and donuts made the wait time, which was short, go by quickly.

Chellie55

21 de feb. de 2014

Great service. In and out within an hour of my arrival on a Saturday morning. I travel from Conway AR for my service and do appreciate the fast service.

cherylwest

21 de feb. de 2014

I had done some research on the Jim Glover website before making the appointment with Richard Rispoli. I was in the market for a new car for my 25 year old daughter. After looking at the new models, we were convinced that a silver Cruze was the perfect choice. However, when we drove into the lot, my daughter spied a lime green Spark. She immediately decided that she wanted to test drive it rather than the Cruze. Richard found one for us that had all of the bells and whistles of a luxury automobile. My daughter now has the benefit of OnStar, Satellite radio, bluetooth capability for her iPhone, and the option to purchase a navigation system ap on her phone that will integrate into the car. An additional plus is that the Spark takes up very little room in the garage!! We love it!!

venell2

20 de feb. de 2014

I appreciated the care and courtesy that was extended to me. Jesse Nolen had spoken with me on the phone and knew I had limited mobility so he had cars picked out and one ready for me to test drive wihen I arrived.

Stapav1

20 de feb. de 2014

The Bodyshop at Jim Glover has had my car since November of 2013 to repair damage to the frame, hood, both driver's side doors, and wind shield. today is 2/20/2014. They have told me my car was ready three times now. First time I went to pick it up the hood was not straight, paint on my head lamps, there was sanding dust from front to back inside and out. my grey leather was now tan from a thick layer of dust. the second time I went to pick up my car(after I was told it was ready) The battery was dead, my hood was still not straight and the sunroof would not close. the inside had an over powering smell of whatever they used to clean the inside, it was so overpowering that it stuck to my clothes. After contacting J.Glover with in thirty minutes I was told my car was ready for pick up. That was yesterday, The body shop asked me to call them thirty minutes before I would arrive so they could wash my car. today when I went to pick up my car, the hood was still not right. Now I am told it will be Monday before I can get my car. Mr. Glover has offerd me A free oil change for my trouble and wait. I am thankfull for the loaner vehicles they have allowed me to drive, and the future oil change but, I do not think that makes up for the lack of quality workmanship they profess to turn out. Brenda Barricklow is the shop Manager and I believe she is as frustrated as I am. She is only as good as her techs. After seeing my review, The G.M. from Jim Glover called me and asked if he could make things right? Ofcourse I gave them one more chance. They did fix a few issues with my car but, the paint is not correct. I had called Mr.J.Glover and asked for a better trade-in price on my car. He said HE and the G.M. would sit down with me and my wife. when it came time to set the meeting he was not available. We were sent to the sales floor where a team of salesman did there song and dance, assured us that we would take home a new truck because jared told them to do what it takes even if they lose money on this deal. NO SIR! that is not what happend. the bait and switch did not work. After coming home and looking at there web sight, the very price they had quoted us,(the price that we were told was the sorry for the bad taste in your mouth price) is there sale price to everyone. Brad Sexton the sales manager Told me he would get with Mr. Glover the next morning and see if he could put us in the new truck, He told me to my face I will call you at 11:ooam or 11:30am. He did not call. At 1:30pm. I called him. To his credit he did put together a diminished value letter for me like he said he would. The very letter Jared said he would put together. I hope this is all easy to understand But the piont here is, stay away from Jim Glover Chevrolet!! I also did not recieve the letter for a free oil change that Jared had promised.

JBroach

18 de feb. de 2014

As always, I was running late on a Saturday afternoon to get my Equinox in for an oil change. This time I also needed to have the tires rotated. The service personnel said I was just in time to get everything done, even though I know that they know I am always pushing it on time, and not to worry about it! I was in and out in well under an hour, which is even more impressive given the fact that they were very busy as it was the first nice weather day in several weeks.I am always truly impressed by the family atmosphere that radiates throughout the entire dealership, and how much effort is put forth to make everyone feel relaxed and have a great experience, regardless of the reason for the visit. I appreciate everyone there and hope they truly know how wonderful they are to do business with!

BrittanyM84

12 de feb. de 2014

Jim glover has the greatest staff in all departments. Everyone is willing and ready to help with any of your vehicle needs. Highly recommended from my household.

smokeyray5

12 de feb. de 2014

I would and have recommended Jim Glover Chevrolet to everyone. They have an amazing staff very nice and helpful. I went to at least 15 different dealerships and none of them could get me into a vehicle. So a friend of mind suggested Ryan Kallam at Jim Glover. When I arrived there I ask for him, he came out and asked what I was looking for and with in 15 minutes found the right truck for me. And I drove out with it 30 minutes later. Ryan is A very nice and professional guy and because of that I will be purchasing my next vehicle from him. 5 stars to Ryan Kallam!

JessicaNW

12 de feb. de 2014

In the last year we have bought 8 cars from Ryan. He is Professional and honest. He works hard on all our deals.Thanks Ryan!

natural73

12 de feb. de 2014

My sales associates name was Justin Carr, he was very helpful, pleasant, and made my car buying experience easy and seamless. He got me the most for my trade in, and got me into a car that I really love. Since I was so pleased with the way I was treated by that young man, I have referred all of my co workers to the dealership. Justin is truly an asset to Your company, and being in a customer service field myself, I know exactly what good customer service is and Justin has just that skill.

Rdeselm

11 de feb. de 2014

John was great helping us find the truck we wanted. Since purchasing everyone there that we have dealt with has been very helpful. I would definitely recommend to friends

AHallsted

11 de feb. de 2014

I would recommend buying a car from Ryan Kallam at Jim Glover! I was very pleased with my salesman. I could not have ask for a better salesman. He was very truthful and helpful with all my picky needs. Wouldn't buy a car from anyone else!

kellijamesT

11 de feb. de 2014

Ryan Kallam was very honest, trust worthy and all of the information regarding both vehicles we purchased from him was very accurate and true, very easy to work Chevy My Link and very good gas milage, we have reffered several friends to him and family. Love the follow up after the purchase of concern if anything was needed, thanks agian for all you all have done for us and our friends and family!!!

sarahbeth_0001

11 de feb. de 2014

The Team at Jim Glover makes buying the perfect car EASY!!!! New or used the website is so simple to navigate and there is always someone available to answer questions in simple terms that we can all understand the first time. Their mission is to put you in the best suitable vehicle for your needs with payments that work best for you. Not to up-sell you on inventory of their choice to make extra bucks with payments that will get you behind. My entire family now get their vehicles and maintenance done at Jim Glover, when you get the best price, RESPECT, knowledge, and service... WHY WOULDN'T WE?!?!?!

lkboone

10 de feb. de 2014

Kevin Thames was our service person. He was great! The only negative thing that I could say about the whole experience was that we had to wait for quite a while. We came in from Pawhuska for an oil change. I know that it is first come first served, so the wait didn't bother us. They also were cooking food, so we were served lunch. What a perk! As far as the service, Kevin is awsome. He always finds a coupon to help hold down the cost, plus he takes the time to talk to us when they are finished to answer any questions that we might have.

D2h2os

5 de feb. de 2014

I purchased my 2012 Equinox from Jim Glover - Dec11 -- have been getting my oil changes/tire rotations performed by the Jim Glover service department! Just have to say -- I appreciate the service -- my most recent oil change was fast! Thanks Danny!

jmreeves10

4 de feb. de 2014

After buying a car that I wasnt ready to buy. I stopped by while I was in Tulsa and drove a Malibu I love it and the deal they made me for my truck site enseen i feelt like it was fare so I took it home. I got one key and one key fob with it and when i took my truck back I asked saleman about the other key and key fob. Saleman says they only come with one so i had to buy another key but fob was way to much. So two days later driver information center says key fob battery was low and started only working here and there with me living out of town I waited for my oil change to come due and ask service guy to replace key fob battery. After getting oil changed (which was in a good timely matter on a Saturday and busy) service guy told be battery didnt help something inside it was broke. I asked how can it be broke when it was telling me low battery so I tried to find saleman that sold me the car but could not find him and I had to be somewhere so I left. After thinking about it I e mailed Jim Glover Chevy about it and was contacted quickly about my concern from John Hibbert. This man took care of everything for me even send me text because I could'nt take phone calls at work and now I have 2 key fobs that works great. Jim Glover did'nt have to do this as it was a few months but that shows me that there do take care of there customors. My next car or truck will come from Jim Glover Thanks John Hibbert

LaFonda Bruner

2 de feb. de 2014

Great staff, great service, great experience every time. Very pleased each time I have been in.

claywoodrum

1 de feb. de 2014

Kevin Thames is an exceptional service representative. He was able to get my part have it painted and ready to install in two days. I was there maybe 20 min and the part had been installed and I was ready to go on my way.

jordanwoods

30 de ene. de 2014

My wife and I went to this place I called ahead of time when we got there our hopes sank I was not able to get the truck I wanted Mr. Hancock our sales man didnt seem to care about us or what we wanted he pulled up in a black 2011 silverado and said this is the only thing I can get you approved for as he smacked his gum every 5 seconds my wife an I were in a bind my vehicle was totally broken down and would have cost me the price of a new one to fix so went along and did the deal signed the paper work and I drove off in the sun set... 3 weeks later before I even had a chance to pay on it I was call at 7 pm the night before my birthday to have the truck back the next day and the only way to keep it is to get another co signer this place is not the place to do business if your the common working man they will only hit ya when your down

barbara bryant

30 de ene. de 2014

Kevin Thames of your service department has made our whole car ownership so much more fun and convenient than we could have imagined!! the staff is ever awesome!!

dhast

28 de ene. de 2014

From the initial call to schedule service to upon completion and checking out everyone was very friendly helpful in every way. The only reason for 4 1/2 stars is because only one other brand took it a little further. That was Nissan next door. When vehicle was taken in for service and left there for pick up the washed and vacuumed the vehicle free of charge every time.

jonibeem

26 de ene. de 2014

I recently called about a car they had for sale on the internet. We spoke to 2 different salesman's on this vehicle. One of the salesman's seemed a little confused on the facts on the car. After speaking to management, they cleared up any confusion on the vehicle. At the end of the day we where a little too far apart to make a deal.

Mrs. J.R. Wells

24 de ene. de 2014

First of all I called a head to see if an appointment was needed and it wasn't, however the person did inform me on how the service dept. operated and when the best time to bring my car in would be if I did not want a long wait and that was most helpful because I did just as they had said and true enough my wait was not long at all. The service attendant met me as I drove up to the entrance, I explained that I had a discount for the service needed and there wasn't any problem with that and the service was performed in a very timely manner and I was off and on my way.

Don Patton

24 de ene. de 2014

I always get good service for both my vehicles. I appreciate the professionalism that Mike displays in taking care of me. I love the wholesome atmosphere of the facilities.

warrensr38

23 de ene. de 2014

Great Service!!! I received a better deal than I thought I would get and for that I give them a A+. The employee was so friendly and willing to help me get what I wanted but even better. I went in for a used car but came out with a new 2014.

Mike Davis

19 de ene. de 2014

I would recommend this dealership and the salesman, Clint Schrick, that I worked with to anyone looking to buy a Chevrolet. I found the entire process to be professional and very personable. I will definitely be a returning customer!

Jason Aubrey

28 de dic. de 2013

Ryan McCauley did a great job of working with me and getting me a solid deal on my 2014 Camaro. Everyone was very friendly and helpful. The refreshment area was really great too. I would recommend Jim Glover Chevrolet to everyone I know. Thank you for the positive car buying experience.

conrad

17 de dic. de 2013

Friendly service(DeMario), loaner car is helpful. Matching coupons for services are appreciated. Sadly, the cost to repair problem was double the price I was quoted at a different quality, service center.

Nathan

13 de dic. de 2013

Everyone at Jim Glover Chevrolet was truely great. I had resigned myself to never buy a Chevrolet again after the experience I had with lake country in Muskogee but thanks to the folks at Jim glover Chevrolet I am a fan again.. We'll done guys!!!

Linda in Bartlesville

12 de dic. de 2013

Bought my new car at Jim Glover Chevrolet. First time buying from them. It was a great experience. Bryan Nolen went above and beyond to make sure I was comfortable with the car and my decisions. I would definately recommend buying here and will continue to buy here. Thanks Bryan!

Steve

3 de dic. de 2013

Excellent service experience - my heated leather seats were not working to start this winter season. They quickly diagnosed the problem and had it fixed very quickly. I was very pleased!

NWOLFE67

15 de oct. de 2013

I was very happy with my visit to Jim Glover,which resulted in my leaving with a new Malibu! the finance department was awesome as was the salesman. i really appreciate all the help i received.

Penny L.

7 de oct. de 2013

It was a dark and stormy day....too wet and rainy for ducks to fly.....I was surfing the net in search of a possible new vehicle.....and then.....there they were "JIM GLOVER CHEVORLET". I submitted a request online. I got a reply,,,then another reply..and then "A phone call" from Jason C. I went.. I drove.. I laughed.. I said no... he left.. he came back.. I said ok.... I threw a football... I met with Steve (finance).. I laughed some more.. I cried internally as my hand cramped from signing my life away on all of those forms.... I took all of my belongings out of my old vehicle (bless her heart)and into the one I purchased and waved to the old girl fondly as I drove out of the parking lot... never to be seen again....... They promised it a good bath, some TLC and then a good home. I trust they will do just that. All is well in the land of Chevy. (It Was Just Fine.. No Fuss..No Muss.. in and out in a couple of hours.. :)

kgerler

1 de oct. de 2013

I took my car in because the a/c smelled bad! I brought it in before 9am & it was ready sometime after 4-- glad I had a loaner

Loyal Fan

29 de sep. de 2013

I always have a pleasant experience at Jim Glover Chevrolet! Everyone is so courteous and ready to help me as soon as I arrive. The donuts were a nice touch and the tea. Thank you!

Kj

13 de sep. de 2013

We drive from Glenpool, OK to Jim Glover each & every time we need a vehicle serviced simply because of how we are treated. Both Mike Williams & Chris Allison, Service/Parts depts. work with us each & every time we need anything at all. None of the salesmen pressure us when we are out looking at vehicles, yet will come check on us without hassling us like some dealerships do. They will drive us around the lot, answer any questions we might have, offer a drink to us and simply take care of us. We love the fact Jim Glover is a Christian & believe that makes a difference at least to us & our entire family. He's not ashamed to add the reason why his family celebrates Christmas, Easter or supports the veterans who serve(d) in our military. He also takes care of his employees. We would drive 100 miles just to come here to have our SUV serviced. They always have at least 1/2 tank of gas in their vehicles for us to use & ask that we fill it back up to that point when our vehicle is ready which is fine. There have been times when they have waited for us to come in after work, then offer to take us home to Glenpool from there if we didn't have a ride! I don't know of any other dealership who takes such good care of their customers like Jim Glover. If you are looking for honest people who will work with you, then go to Jim Glover. They will treat you right.

Susan

13 de sep. de 2013

We are met promptly and courteously when we have came in. Kevin Thames takes the time to make sure he knows what problems if any we have and keeps us up to date on where the vehicle is at on service or repair. We are very happy with service advisor Kevin Thames and Jim Glover dearlership.

Jennifer

12 de sep. de 2013

Excellent customer service. The service was quick and the waiting area is nice. They said it would be a 2.5 hr wait and it was done in an hour.

tomrazz

11 de sep. de 2013

this is our third car we bought from Jessie Nolan at jim glover Chevrolet it's always a great experience working with him and I will come back definitely.

Kellylou

11 de sep. de 2013

I appreciated the fact that Adam went above and beyond even after the sale. He managed to get me a better deal with a different finance company so my payment is actually where I wanted it to be. I love my new car! Thanks.

JPAC

25 de jul. de 2013

I communicated with Jim Glover's internet sales. I was told they would be able to get me into a new 2013 Chevrolet with only a 2k miles or so. I informed the salesman that my truck was a 2008 with 90k miles. He said no problem, I called him back later to tell him what the pay off would be since it was 2k higher the Kelly blue book trade in value. He left me a message saying they could definitely work with me and get me in the price range I needed as there were various discounts that would apply to vehicles such as this (loaners that were new with a few thousand miles). When I arrived he showed me a black vehicle and said I know you wanted a black one, I said no, I specifically said I did not want a black vehicle. He then showed me a very nice silver vehicle. I liked it so he said they would evaluate my trade and start on the paperwork. After an hour, he approached me and told me they would not be able to get me in the payment I wanted, but there was another lender they were going trying to contact but could not reach them. He left again, and came back around 45 minutes later, saying there was no way they could do get me in that vehicle as they were only giving me 8k for my truck. I said the book value is 10, and he came up with an excuse why they could not give me more but he would try. He returned again saying he had another vehicle that he could get me into I said how many miles and he said he did not know that 'they' just handed him the info. Now this young man had informed me that he had been salesman of the year a couple of different times, yet he did not even know what this next choice was. I told him to just give me my keys and let me leave, I then said the reason we use the internet is to make sure all of the leg work is complete prior to arrival to skip the typical sales hassle. He did not want to return my keys and wanted to keep asking if I was sure I did not want to look at another vehicle. I was raised where a mans word was his bond, not a line of bull. This was just another typical sales tactic to get you into the dealership only to put you in a lower class vehicle at the most price possible. I do not recommend this dealer to anyone, as a matter of fact, I observed other customers receiving similar treatment. Why not just be honest with me and say no we cannot help you out versus have me drive 100 mile round trip and waste 4 hours of my day. I had heard Jim Glover was a great place to buy a car....I disagree....

Gail

10 de jul. de 2013

Very please as usual. Number 1 question I couldn't tell if it did anything to register the star of excellent - so just in case, the service was excellent. John, Bruce, Ryan, Joe and others were very helpful with the trade-in process.

Sam the man

2 de jul. de 2013

Fast friendly service, reps were awsome, got a loaner car which really helped continuing with work

CURT

30 de jun. de 2013

THIS WAS THE MOST RELAXING AND STRESS FREE DAY WE HAVE EVER HAD BUYING A NEW CAR. WE SAT AND ATE BBQ ,THEY BBQED AT JIM GLOVER, WHILE JUSTIN AND BRUCE IN INTERNET SALES DID THEIR MAGNIFICENT WORK.THEN WE PICKED OUT OUR CHEVY TRUCK WE WANTED ,SIGNED PAPERS AND DROVE HOME TO GROVE IN OUR NEW TRUCK. THANK YOU JIM GLOVER FOR THE VERY PLEASANT CAR BUYING EXPERIENCE!!!!

JoeC, Doc

29 de jun. de 2013

Service Department at Jim Glover Chevrolet got rid of the rattle in my 2010 Equinox..

Dave F.

28 de jun. de 2013

I was shopping both Chevy and Ford for the best product and price available since I get a Supplier Discount at both dealers. After speaking with Simon Lun and driving a few vehicles at Jim Glover, I decided to see what my options would be with the Chevy Silverado LT. We hit a few speed bumps in the approval process but with a little persistance and patients we were able to get the deal done. On top of that, there were a couple of minor flaws in the paint but Jim Glover was able to get those fixed while putting me in a service loaner for a couple days. Overall probably one of the better car buying experiences I have had, and I have had many.

Steve Stoner and Linda Crandall Stoner

28 de jun. de 2013

I was greeted and asked for problem areas with vehicle and vehicle was repaired under warranty. very satisfied with shanna, the service representative we worked with...very professional, personable and was truthfull in all our contact with her! Thanks for a great experience Steve Stoner and Linda Crandall

Vickie

27 de jun. de 2013

I received great service. You #1 service guy is Kevin Thames, he still goes beyond excellence in his help. Thanks to Kevin I'm a returning costumer.

Patti & Doug

26 de jun. de 2013

Very professional ! We were very happy with the body work on our 2013 Malibu, looks like it did when we drove it off the lot. The oil was changed and the tires were rotated while at Jim Glover Chevrolet per our request. GREAT SERVICE!!!!

Pauli1

26 de jun. de 2013

Overall it was good. Took my Chevy truck in for some maintenance and ended up going over to look at new ones and bought one.

Zolene

19 de jun. de 2013

Everything went well the salesman was very friendly, the finance guy was able to find low interest rate and most important I LOVE MY NEW TRUCK!!!:-)

Jules

14 de jun. de 2013

From my first phone call with Bruce, he was helpful, resourceful, and very knowledgable about my options for financing. When I arrived at the dealership, he had a salesman waiting to work with me. Brian Nolan did a fantastic job of listening to my needs (& wants) and showed me only vehicles that were right for me, versus trying to show me the ones with the highest profit margins, or the autos that don't sell as well & pushing them to move inventory. I have purchased at least 10 autos in my lifetime so far & all from large dealerships. I have never returned to the same dealership twice because I every transaction was stressful, full of issues & flaky information or answers to questions. This is my first experience with Jim Glover and for the first time in 25 years of auto purchasing I felt like my needs and wants were as important to the team at Jim Glover as they are to me. I can also say with great satisfaction that Jim Glover is my dealership from now on.

MBilby

11 de jun. de 2013

When I took the car in we were not really sure what was making the whining noise. once they diagnosed the problem the worked as fast as they could to fix the issue. Unfortunately my transmission is a hard one to get a hold of. Shonna Wade did a terrific job of keeping me informed. Also the job that they did on tinting my windows was excellent. I could be happier with the service and quality of the work performed there.

Bonez

8 de jun. de 2013

I had worked with Eddie before for my previous car and this time was a very good experience. I was we'll taken care of, treated nicely, and left with the car I was wanting in the first place.

cruze owner

3 de jun. de 2013

I came in for an oil change and tire rotation. Kevin in service got me in and out in less then an hour on a very busy Friday afternoon!

Grady Sewell Retired Hughes Aircraft

30 de may. de 2013

My Grandaughter took her auto in because she was having ignition key problems. She was told she might have to pay 200 to 400 dollars to resolve problem. She told me about it and I ran a check and the auto had a recall that would fix the problem. I went to the dealer and talked to Walter Wyrick and told him to check on the recall and please get the car in and take care of the recall. Mr Walter Wyrick is a professional, very polite and it was a pleasure to work with him. This is not the case with the Maintenance personnel. I had a spare key made and my daughter used it to go to the hospital, when she arrived she couldnt get the key out. We had the car towed to the dealer and they charged the battery and told her that the battery was the problem, I knew better but I bought her a 150.00 battery any way. The next day she called and said the key was stuck again. I got the car to the dealer and should them the old key worked fine and the new one was bad, the key people disagreed. Mr Wyrick had them make a key it didnt work, another key was made and it didnt work. The key department was very rude saying it wasnt his machine. A key was made using the factory code and now all is well, after a 50 dollar tow charge 30 dollar key charge and a 158 dollar battery and several trips to the dealer ship. Thank god for Mr Wyrick. I know the mechanics as some of them came from Aubreys Chevrolet, I wlll say no more about that I would recommend you for buying a car but beware of the Maintance department.

Happy Cruze Owner

17 de may. de 2013

We were pleasantly surprised at how easily we actually got approved for buying a brand new car. We were treated very well and never once did we feel like anyone was judging us by our credit score. Thank you for all you did to make it a very positive experience!!!

amber.suarez

14 de may. de 2013

I bought a used car here that started having transmission issues. I brought it back and it took a while but we got everything worked out and fixed. This dealership really does care about their customers. Thanks so much!

Jennifer Adams

14 de may. de 2013

Awesome customer service. Didn't have to wait long. Everyone is super nice. Shonna is very nice

Byron M.

3 de may. de 2013

We will definatley be purchasing another veichle from Jim Glover Chevy this is our second one and we are very happy. Our salesman Matt Rollins was awesome

Jen

29 de abr. de 2013

I had to leave my car over night and was provided with a loaner. I was treated with courtesy by all staff I had contact with. I was taken care of promptly and am extremely pleased with the repair to my car. Always a pleasant experience when I have been to the dealership.

Happy Customer

19 de abr. de 2013

Our experience with Jim Glover was amazing. They were so friendly, helpful and accommodating. They fixed some cosmetic details on the Tahoe with out any problems. They even gave us a truck large enough to get our family around while the work was being done. I would totally recommend them to friends and family.

BTrick

13 de abr. de 2013

I live in Missouri but found the Mustang on Glover's lot that was the color combination I wanted. We traded photos back and forth as I had a Shelby to trade. Excellent team to work with. Not a lot of going back and forth. Traded a lot of cars over the years but never one over the phone and by sharing photos. After we reached agreement on price I drove the 5 plus hours to Tulsa. Great place, friendly, helpful people from the sales team on the lot to the mechanic who had my car on the lift awaiting my inspection. Transaction was fast and painless. Just watching the way people at this dealership interact with customers including myself I could tell the that the leadership team has set created a very customer driven culture.

Lou Anne Epperley

12 de abr. de 2013

I called and explained door handle broken on HHR, your service manager had one in stock and estimated at least an hour for installation. I drove directly there, and service drive was fuller of cars than I'd ever seen it! I'd brought some work with me to spend the time, and was I ever surprised when my car was ready in about 1/2 hour! Plus, y'all have always been exceptionally friendly and efficient, and it's all genuine. You really know how to treat customers.

Jan H.

10 de abr. de 2013

Mazon, Brad and the manager were all very helpful. They made sure the equinox could be towed behind our motor home. Service after the sale has been excellent, Aaron was very helpful as well. The focus was always helping us get what would meet our needs. John and Jan H.

Kimberly S.

8 de abr. de 2013

I had the best buying experience at Jim Glover. The staff was vary friendly. They did everything they could to get me the car I wanted.

KarlaJ.

8 de abr. de 2013

From the moment we made the appt. with Mike Williams to bring in 'Ms. Diamonds', our 2010 GMC Acadia to Jim Glover; the whole experience was a positive one. Living in Glenpool, OK we could go somewhere alot closer; however, the exceptional quality of care and customer service received at Jim Glover Chevrolet makes the difference. We were given an suv that was comprable to our Acadia, which made me feel very safe and secure to drive while ours was being worked on. And it included 1/2 tank of fuel! An extra bonus and one we were grateful to receive. The work on our vehicle was done correctly and we haven't had anymore trouble with it. They also took care of the recalls and changed the oil at the same time. The whole experience was wonderful and we left knowing we will come back to their service dept. again when the time comes. P. S. We love Mike Williams and Chris Allison and everyone else who took care of our vehicle. Thank you.

valerie

5 de abr. de 2013

I brought my equinox in for a oil change and I had a recall on the oil life monitor reprogram they took care of it I had just got the recall in the mail 2 days before They took care of it for me .GREAT SERVICE

Patty

4 de abr. de 2013

My service manager, Kevin, ROCKS!! He is always a phone call away and goes (what I think) above and beyond for my service needs. The team makes me feel welcome and no question is too silly. They know I am on a busy schedule and seem to make my wait while having my car serviced a short one. THANK YOU!!

D. Grubbs

2 de abr. de 2013

I am a resident of Van Buren, Arkansas, and my wife and i visited Tulsa for our anniversary. It's not too far from our home, and Tulsa offers many shopping and dining venues that are not available in Van Buren. I frequently watch Tulsa's Channel 8, and have noticed the competitive dealerships in the Tulsa area, not to mention the size of the lots. On the day we decided to leave, we made a drive downtown and stopped at your dealership. I had been in thoughts of trading my 07 Durango for a newer vehicle, but selection is limited in the River Valley. Without intentions of purchasing a vehicle that day, we met with salesperson Jeff, the owner's son, and Cass Filhiol. At the end of the day, I gave the bottom line price I was wiling to pay for a 2013 Silverado LT. Jim Glover met my bottom line price, and refused to quit negotiating until I was satisfied. Worked out a deal for trading my Durango without the vehicle being on sight, and left with the perfect 2013 Silverado. Must have been fate!!!

Liz P.

20 de mar. de 2013

Brandon Wood, our sales rep. was extremely helpful and ready to work a great deal with us. We are very happy with our new car. Shopping at Jim Glover Chevrolet was so easy!

clarkgjones

18 de mar. de 2013

My father- in-law bought a new truck with cash. He decided it used too much gas. He went back and had a few complications the first time. I wrote a review that I now have edited because Jared Glover contacted me immediately the next morning after reading it and they are now doing their best to assist him in locating a new vehicle.

Lori S.

5 de mar. de 2013

Salesman helped us find just what we were looking for quickly. There was not "a lot" of back and forth on the pricing. We told them just what we could do and we were able to quickly come to an agreement. This was the shortest amount of time I think I have spent purchasing a vehicle. It was actually enjoyable, next time I will not dread the idea of having to buy a new car now that I know where to go.

Happy cruze owner

3 de mar. de 2013

They made our first time car buying very quick and easy!

trucknut2013

1 de mar. de 2013

every one was very helpful and i did not feel alot of pressure to buy like the last time i bought a car at another dealership very very happy

13EquinoxOwner

17 de feb. de 2013

I've been a customer of the Jim Glover Service Department since I moved to Tulsa in 2003. Driving a 97 Blazer, a 16 year old vehicle with its share of problems, brought me back on a regular basis for maintenance. Over the past couple years I've been working with Shonna as my Service Consultant. She has been fantastic with straight forward quotes, double checks on appropriate fixes and flexibility with loaner vehicles (even when I called at 30 minutes to closing with a driver side window that wouldnt roll up and needed a car for the weekend). She's always come through for me, so when the situation arose that I was able to purchase a new Chevy I gave her a call. She put me in touch with David Duncil who continued the Jim Glover experience that I was accustomed too. When I first talked with David over the phone I made it clear what model I was looking for and what extra features I wanted. He was set up a test drive for me, and when bad weather hit was flexible with a reschedule to the next day. From the moment David and I met in the showroom he was the consummate professional. He worked with me on my particular needs and the extras I wanted, didn't try to push or change my mind toward anything more or less. The entire sales experience was one that turned the "salesman" stereotype on it's ear. Even when faced with unexpected details, like my abnormally high down payment, the positive attitude never falted. Working with Robert Stinnet in the Finance department was the final piece of a well thought out and executed customer service experience. My questions were many, often showed my inexperience with purchasing a new vehicle and at the late hour could have easily frustrated even the most experienced finance manager. But Robert walked me through my options, didn't shy away from the questions and helped me find the warranty and financing information that worked for me. And the icing on the cake was my new car detailed, fueled and waiting for me to drive home even with the lateness of the hour. The sales experience at Jim Glover reinforced my trust in your organization and the knowledge that I'll be treated fairly with future business, be it maintenance on my new Equinox, my old Blazer or any potential purchases in the future.

Rex H

15 de feb. de 2013

Could not ask for a better truck purchase. Adam, Cass and David were awesome to work with.

Richard Dale

10 de feb. de 2013

my salesman John Hibbert was very thorough in explaining all my options pertaining to my purchase of a new equinox

Monica

9 de feb. de 2013

We were referred by a friend and told to ask for Ryan. However, he was busy with another customer and we were introduced to Jesse Nolen. Jesse's enthusiasm for both Jim Glover Chevrolet and for providing us with great service was immediately recognizable. He was very knowledgeable and informative. He listened to what we were looking for and did a great job of showing us the cars that fit our needs.We were on a schedule the morning we came in and did not have a lot of time but Jesse did everything he could to speed up the process of the sale. We appreciate very much the way he treated us and are very pleased with our new car and the customer service we received.

Phil

3 de feb. de 2013

My experience was great. The salesperson (Ryan I believe but I can't quite remember) listened to what I was looking for and found me a vehicle that actually surpassed my needs and we managed to come to a price that was within my needed range. It took us way past closing time to finalize everything (I showed up close to dinnertime to begin with), which shows their commitment not only to the sale but commitment to getting me in a new vehicle.

Soonercrew

1 de feb. de 2013

Amazing character here!!! I spent the last 3wks looking everywhere except the one place I should have started. Jim Glover Chevy is without a doubt my dealership of choice for life! Not only will my family be lifelong customers, but also my friends... After a short negotiation period I drove off in the vehicle I'd been looking for almost a month! Thanks to Scott & Dustin for all your hard work!

pamscrubteach

1 de feb. de 2013

loved it.....everyone was very nice, friendly and helpful...when I would call to check on my vehicle...anyone that answered was helpful, I didn't have to wait long...no person ever seemed put out...the facility was very clean and professional...I liked it. Thank you

Satisfied Customer

31 de ene. de 2013

Friendly services,willing to serve you and most helpful in meeting your needs and wants in a car. I'm a very satisfied customer.

Frank

31 de ene. de 2013

was ok, service "SHONNA WADE" WAS GREAT & VERY HELPFUL. also "TONY KINNETT" WAS ALSO VERY HELPFUL! With people like them working for you they make your company a place you want to come bacvk to, Sincerily, Frank Nichol

avenger20red

30 de ene. de 2013

Jim Glover experience was great! You are so easy to work with and bent over backwards to accommodate my needs!

Jennifer

30 de ene. de 2013

Bryan Nolen in Internet sales and Larry the finance gentleman made shopping for a car easy and without any stress! I will recommend them to my friends and I won't hesitate to buy from those two again.

asfreem

23 de ene. de 2013

I've used the service department several times, for oil changes, tire rotation and general maintenance questions, since I bought my car at Jim Glover in 2011. Any time I have had Kevin as a service helper he has been great. He always answers questions and gives explanations without hurrying you through, despite how busy they might be at the time, and gives out his business card to call him with any questions you might have later.

cfikenberry

22 de ene. de 2013

Great service, friendly employees, great prices for service on routine maintenance when its due and a loaner car when you need one. Awesome commercials for advertising.

Dan Gagle

20 de ene. de 2013

My wife and I have purchased several vehicles over the years with the last 6 of 7 being a GM product. I was extremely pleased with the experience that I had with Jim Glover Chevrolet and my latest truck purchase. It was far different from the normal high pressure that you get from the average dealership where they sell you the vehicle they need to move instead of what the customer really wants. After researching multiple trucks we decided to look at the Ford F-150, and the Chevrolet Silverado to compare the differences. We also had done research on the other dealerships in the Tulsa area. We had previously done business with Jim Glover Chevrolet in 2002 and found them to stand behind the product that they sell. We found Jim Glover Chevrolet to be community oriented, Christian based, and a solid company to do business with, and a company that has been around for several years. I was pleased in the way that my wife and I were treated while evaluating trucks at the Glover dealership. Both the salesman David Duncil, and sales manager Cas and assisted us with the purchase on our 2013 Silverado. There was no high pressure from the salesmen, and they did NOT try to push a vehicle on us. They ask us what we were looking for in a truck and answered any questions that we had about the vehicle. They helped us located the truck that we wanted and were looking for. It was a pleasure to do business with this dealership, and based on my experience I will also do more business in the future with Jim Glover.

R Craig

19 de ene. de 2013

I had been working with another dealer for at least 2 weeks trying to find the right truck and get a deal put together. Within 4 hours of first setting foot on your lot I drove away in my new truck. I am happy and love my new truck. BTW, I am an electrical contractor and will be buying more trucks. Want to guess where I will shop???

Zena

19 de ene. de 2013

Alex was a great Salesman. Refeshing Honest. Jim Glover is a great place to Buy a new car. Highly recomend them. I LOVE LOVE LOVE my new Spark It is soooooooooooo Much fun to drive. Did I mention 38 MPG. Only 23.00 to fill it up.

DL Jackson

17 de ene. de 2013

The people I worked with were very knowledgeable of the vehicles and also very pleasant to work with.

chamner

15 de ene. de 2013

I was interested in purchasing a Hummer and located one at this dealership that was listed on Auto Trader.com. I contacted the internet sales person on 12/18/2012, by the name of Sean. He was very friendly in explaining that they no longer had this vehicle available, but did have another Hummer available for sale in a different color. I asked him about the price, he indicated that their price was 21,900 but they could work me a deal and get me top dollar on my trade in for my 2011 Camaro. I was pleased with hearing this so I scheduled an appointment to meet with him. However, I ended up having to cancel that appointment as I am pregnant and was put on bed rest for several weeks. My husband and I were out and about that following weekend, the first saturday of 2013...anywho we decided to stop by and take a look at this Hummer since we were close by. We stopped in and was greeted by a salesperson (can not recall his name) but he was friendly upon meeting. We told him we were interested in the Hummer and would like to test drive it. I also explained to him that I had previously talked to Sean about the Hummer and the price, he indicated that was okay and would be right back with the keys. The first issue started upon entering the vehicle for our test drive, there was absolutely no gas, I was actually afraid of running out so I just drove it around the parking lot. When I explained this to the salesperson he acted like it was no big deal and did not offer to put anymore gas in to allow us to test drive it on an actual road or the highway. None the less, I was still interested in purchasing this vehicle, I asked him about a carfax and he said sure they had one and it would be no problem (although I never did see one). We then went inside to work out the numbers......after waiting for what seemed like forever, we were approached by the salesperson and an additional salesperson or manager of some kind. They presented us with the numbers listing the Hummer price at $26,900...of course I was shocked as I had originally been told the list price was $21, 900. The salesperson indicated that "Sean" must have misspoke and could not believe he told me that price......which I thought was absurd as I had previously done my research and priced used 2008 Hummers and knew this was way over priced. I asked if they could ask Sean or if I could speak to him, all they told me was that they could see where he had logged our call in the computer on 12/18/2012 and never offered to let me talk to sean. I then explained that I was not comfortable with that price and we would need our keys to the camaro (vehicle were hoping to trade in) so we could leave. They came back with another offer of 24,900 for the Hummer, which I said "no way", as I knew it was still overpriced and to be honest by then felt like they were trying to take advantage of me. Upon further investigation you can clearly look on their website right now or on Autotrader.com and the same white Hummer is listed for $23,999. The sales people I spoke with (with the exception of Sean) seemed to play too many games, provide poor customer service, and a general overall bad experience.

chevyfan53

17 de oct. de 2012

I had an excellent car buying experience at Jim Glover Chevy and LOVE my new car! Everyone I worked with was very friendly, I feel like I got a great deal, and honestly I won't go anywhere else from now on. I would and do recommend to anyone that they should go to this dealership for either a new or used vehicle! Top notch on all fronts. Thanks to everyone I worked with!

bucknerr432

26 de sep. de 2012

My 2011 Impala buying experience was nothing short of awesome. Jamey Foshee took the time to listen to my and my parents. I felt like he really cared and was able to get me exactly what I wanted and more.

goodasitgets

25 de sep. de 2012

Went to Jim Glover's to buy a used car for my daughter who is in college. Told them I was looking for used car between 8 and 10 thousand. Showed me a wrecked car and I said this car has been wrecked. And salesman, I didn't get his name unfortunately, said, Buddy you need to up your price if you don't want a wrecked car. He was rude and unhelpful. Informed me that it was 2012 and back in the 70's or 80's you could a good car, even a new one, for that but not now. I'm older, so he thought he was reaching out to me, I'm pretty sure. Of course, I am aware that it is 2012. I went to Bob Moore Nissan next door, they politely ran 3 carfaxes on the cars I liked within my range and none of them were wrecked. I bought a decent car for my daughter. I will not go back to Jim Glover's. I make 160 thousand a year and can afford a new car, but that wasn't my need at this time. I am very disappointed in businesses that don't train their personnel.

kwhendry

5 de sep. de 2012

let me clarify, Everyone at the dealership was friendly,The problem is internet sales are very misleading. My wife and I are looking for a GMC Terrain.The idea was we could buy a slightly used one with greater upgrades in trim level for about the same price we could buy a base model . Advertised on the net was GMC Terrain stock # 60852 - 2012 model SLT with only 18,000 miles . when we went to look at the dealership Nathan showed us 2 different Terrains with much higher mileage and lower trim levels. We were informed that the one we wanted to see was being used by one of the managers wives and would be back after the labor day weekend. I told Nathan we were not interested in a car with over 30000 miles on it and he told me it would be in the next day.The next day I called only to find out she would be keeping it until next Monday. And so goes the old bait and switch. Update- We were contacted by the GM and a week later the car was returned- We were offered a fair deal on the car but it had accumulated over 2000 more miles on it and we chose not to accept ,I appreciate the second chance offer but will continue to look

frederickk749

30 de jul. de 2012

Very pleasant experience. No pressure. I appreciated their willingness to accommodate me and allow ample time to decide on my 2012 Camaro. I will be back!!!!

frederickk749

30 de jul. de 2012

Very pleasant experience. No pressure. I appreciated their willingness to accommodate me and allow ample time to decide on my 2012 Camaro.

AlinandBenj

3 de jul. de 2012

Our experience at Jim Glover Chevy was very postive and welcoming. The expertise of the sales and finance staff was helpful to us when making our decision to purchase a new Equinox. I highly recommend Jim Glover Chevy!

blake ss

3 de jul. de 2012

I was in a unfortunate Lemon situation with a previous vehicle and was intending to use the dealer I have been using since the start since it is conveniently by my home. To my disappointment that dealer did not want to help me order my new Camaro. I gave them several opportunities and they sat on their butts and did nothing. I gave Jared a call at Jim Glover the next day and he took care of me immediately. We placed the order within days and he was able to take a very complicated situation and make it easy for the customer. When my Camaro arrived he was thoughtful enough to leave all the plastic and the stickers on the Camaro like I asked. To me it is a true gift to take those off of you own vehicle. It's like unwrapping the best present ever. I am only 21 and I plan on buying from Jared and Jim Glover Chevrolet for a very long team. Jim Glover Chevrolet shows how truly Chevy Runs Deep.

cecilc

27 de jun. de 2012

John Hibbert was very good, professional and very knowledgeable about the 2012 Silverado. There was no high pressure. John did a very good job throughout the whole buying process of buying the truck.

terriyoung

19 de jun. de 2012

Ryan Kallam was very helpful on the internet and talking with him on the phone. Brandon Brooks is very outgoing and was able to get straight to business with our purchase of the 2009 GMC Acadia.

dedward5

30 de may. de 2012

Brandon Brooks is a wonderful salesman. I searched 3 states and this was the best deal on a 2012 Cruze. I will come back to Jim Glover and deal with Brandon.

byronn

23 de may. de 2012

Casey Phelps was very nice and upfront with us during our 2012 Chevy Cruze purchase. He walked the whole lot multiple times with us. He referred Kris Redd to assist us. Kris is very polite and funny. Great experience and the coffee was awesome.

hillary

14 de may. de 2012

Brandon Brooks is very friendly and was very knowledgeable about the 2012 Impala. He was not pushy which made my experience an extremely good one. I will tell all my friends!

clutch not fixed Mr expert

11 de may. de 2012

Took my car into the service department and they were very helpful in helping assist me have some issues taken care of thru GM. Wasn't there responsibility to help but felt like the went above what most would expect from a dealership.

Clyde

3 de may. de 2012

Ron Moore was REALLY great. He has lots of experience and answered all our questions regarding the 2008 Saturn Vue. We left well informed and truly satisfied.

Odyssey Man

28 de abr. de 2012

Salesman was very helpful with the process. The paperwork was completed quickly!!

tressageh02

24 de abr. de 2012

Calvin Riggs and Kaleb Hosier were very friendly and helpful. They helped to aleve my fear of purchasing a car. The also talked about the benefits of the car.

sachat

24 de abr. de 2012

Fast & simple. David Pye provided great customer service on our 2005 F150 purchase. I would recommend Jim Glover to all of my friends.

lorimccullar

21 de abr. de 2012

In regards to my April 20 post for the Nissan Murano. ......if i could delete my post I would do so. Jared Glover, Adam Clinkenbeard, Billy Caperton, and James in new car sales made our problem go away with ease. I truly hate to complain on companies, but Jared Glover got the ball rolling and Adam C helped please us as soon as we got there. We ended up getting a super deal on a brand new vehicle......they made everything soooo much better and we truly thank them for taking the time to help us! Thank you!

Armandin

20 de abr. de 2012

I bought a use car from this dealer and after 4 weeks I didnt receive the title because my address was wrong, so I called 3 times, asking about what was going on with the title and they say hoo we will call you later,well they didn't, after two trips to the dealer I got the title, so now I can pay the tag plates.I ask them what about the address in my account; is going to be wrong too! and they say : sorry is not our problem call to the bank that owns the credit, but they never told me any information about who owns the credit!They call me back and fix the problem,(thanks). I'm just feel that wasn't the best solution, wait until they hear complaints.

kaasaa

11 de abr. de 2012

Craig Yi is an excellent salesman. We had a wonderful experience with our purchase of the 2012 Chevy Traverse. Will definitely come back and refer others.

planetmars

3 de abr. de 2012

PERFECT! Benji Glover took me seriously, answered all of my questions and got me into the 2012 Sonic LTZ that I wanted. He was able to work with me on the financing and included my family. Thant was important to me.

Toomuch

27 de mar. de 2012

Everything was simple, quick and convenient with my 2004 Honda Pilot purchase. I am impressed with the selection offered. Jacob Hightower made sure everything went well.

Rayday

19 de mar. de 2012

Jason Madison was very helpful and knowledgeable about the 2012 Silverado. My buying experience was nice with no pressure.

LeLandvogt89

14 de mar. de 2012

Jordan Haynes made our buying experience awesome. He was very friendly and did exactly the right thing. Purchased a 2006 Hyundai Sonata and am very happy with it.

swimpp

14 de mar. de 2012

My salesman, Shelton Hines was very helpful and upfront with my purchase of the 2006 Ford Taurus. I am pleased with my purchase and the customer service care I received.

Swipp

6 de mar. de 2012

Service was great. Nathan Williams was able to work with my payments and get me into the 2007 Nissan Murano.

Angelsol

27 de feb. de 2012

Sherman Faulkner was very clear in his intention to help me out. He is very friendly and professional. I had a good experience with my purchase of the 2010 Chevy Cobalt.

cecil

22 de feb. de 2012

I was very pleased and felt that John Hibbert made me a great and fair deal on my 2010 Corvette purchase.

Buy American

22 de feb. de 2012

Great experience and superb customer service from John H. John went above and beyond to retrieve a SUV from another dealership in KS and deliver to our home in Lawton. John did all of the work over the phone and with email and we signed the paperwork in my living room. I didn't even think this would be an option. To top it all off, it saved me a bunch over what the local dealer wanted for the EXACT same vehicle. A simple phone call can open doors and save you money.

okie49homa

7 de feb. de 2012

Karamchi O. was awesome. He is very personable and exciting to work with. He is very honest as well as very helpful. A wonderful example of what a salesperson should be.

jarredsteph16

30 de ene. de 2012

They were great...friendly and fast. Overall, it was a good experience and to me those are hard to come by when you need to get your car fixed.

HtcEvo

24 de ene. de 2012

Kam O. was very knowledgeable in his presentation of the 2011 Silverado. It was truly a great great learning and buying experience.

brady.quinn19

18 de ene. de 2012

Excellent service. James Mize went above and beyond anything I expected. Everything was great and perfect.

jarrodhinshaw

10 de ene. de 2012

from the time i entered their lot, i was greeted right away by jared glover. he answered all my questions and was very informitive about chevy vehicles. i also never felt pressured with any decision i was to make. very likely i would go back as a repeat customer.

howmanyyouneed

28 de dic. de 2011

Great Dealer, Found a truck i wanted via the internet, Drove 2 and half hours to dealer. Didnt like truck that I picked out when i got there because it had a bench seat in front, which i didnt notice in picture. They had a similar one with 3900 miles that was a loaner, that they were able to throw in tinted windows to sweeten the deal, because we were gm employee pricing and price wouldnt have mattered on the 3900 mile truck or one with 3 miles on it. Will definately go to them again when its time to purchase next vehicle. Thanks alot Jim Glover Chevrolet

Alexsmith

16 de dic. de 2011

I found Jason Guerro to be very pleasant to speak with. He worked with me to come to an agreement on a price of the 2011 Chevy Traverse.

timmy.tomlin07

16 de dic. de 2011

We appreciate Eddie Enloe's professionalism. We appreciate everyone that helped out this deal together. Eddie was very helpful, friendly and very informative on all the features of the 2011 Chevy Traverse. Thank you so much for putting us in a car that we are going to enjoy and just pushing us into just anything.

bryanamps20

28 de nov. de 2011

Very good buying experience. Justin Dell was awesome. He was patient, nice, honest and understanding. I would recommend this experience to anyone. They made my purchase of the 2010 Chevy Equinox a fun memory.

d_jimmy45

28 de nov. de 2011

My experience here was good. I was very surprised at how respectful Jason Guerrero was. I love the effort the did with my 2008 Silverado purchase.

emma_thurma823

15 de nov. de 2011

I had a very pleasant experience in purchasing my 2012 Camaro. David Cecil was very nice, everyone was very helpful and knowledgeable. Thanks for the pleasant experience!

emma_thurma823

15 de nov. de 2011

I had a very pleasant experience in purchasing my 2012 Camaro. David Cecil was very nice, everyone was very helpful and knowledgeable.

maysapril43

11 de nov. de 2011

It was the best car buying experience I've ever had in a long time.James Baccus was very helpful got us exactly what we asked for with our purchase of the 2005 Chevy Silverado 2500HD.

maysapril43

11 de nov. de 2011

I had a great experience. Even when I thought they wouldn't be able to work with us, Steve Degraff was calling back a week later with a good deal. They even managed to get us done with no down payment on our 2010 Mazda 6 purchase.

taylor_h1978

7 de nov. de 2011

I thought James Baccus was very friendly. He made us feel good in our buying experience with the 2012 CHEVY SONIC LS. Thank you so much!!

taylor_h1978

7 de nov. de 2011

I thought James Baccus was very friendly. He made us feel good in our buying experience with the 2012 CHEVY SONIC LS.

Charles

3 de nov. de 2011

Wonderful experience. Ben Glover was polite, informative and listened to what I was looking for. He was helpful and patient, answering all of my questions concerning my purchase of the 2011 Chevy Traverse.

bignbadbrian

27 de oct. de 2011

Ryan is just great at what he does! Honesty is a key to every great car salesman. Purchased a 2011 Chevy Equinox from Sales Consultant Ryan Kallam.

bignbadbrian

27 de oct. de 2011

Ryan is just great at what he does! Honesty is a key to every great car salesman. Purchased a 2011 Chevy Equinox from Sales Consultant Ryan Kallam.

cesarclearwater

25 de oct. de 2011

Everyone was so helpful and friendly with the 2011 Chevy Traverse. Sales Consultant Paris Hutchinson and all Jim Glover Chevy employees completely made up for our past experiences with other dealerships.

cesar

25 de oct. de 2011

Everyone was so helpful and friendly with the 2011 Chevy Traverse. Sales Consultant Paris Hutchinson and all Jim Glover Chevy employees completely made up for our past experiences with other dealerships.

m.lolita71

20 de oct. de 2011

Our experience a few weeks ago was very pleasant. Seb Clements was very knowledgeable about the 2012 Chevy Traverse. He was very helpful while we were making our decision. Very stress-free. Thank you!

lolita

20 de oct. de 2011

Our experience a few weeks ago was very pleasant. Seb Clements was very knowledgeable about the 2012 Chevy Traverse. He was very helpful while we were making our decision. Very stress-free. Thank you!

Sbirgenh

19 de oct. de 2011

Had a great experience here and would recommend this place to anyone looking for a new vehicle. The people here were great and bent over backwards to help us.

wmooring

3 de oct. de 2011

Wonderful car buying experience! The staff was very friendly and accommodating. Things honestly could not have been more pleasant or simple. We will definitely return to Jim Glover Chevrolet for future car purchases and would recommend them to anyone looking to purchase a vehicle. Thank you to their entire staff for a job well done!

claremorecowboy

17 de sep. de 2011

Jared Glover, our sales rep went beyond expectations on our purchase. My wife wanted to buy me a new car for my 50th birthday, as a suprise. Jared set up with her that he would bring three different models to our home, on my birthday and I would choose the one I wanted. A special edition was announced for this car to come out very soon. I mentioned this to my wife. It was a 2012 model and this was August Information was not even available on the Chevy web site. Jared dug in did research and found they would start production the Monday after my birthday. He got on the phone and made an order for the car. He then printed pics of the proto types of the special edition and showed up on my birthday, as a complete suprise to present what my wife had ordered. The car began production the following Monday and Jared contacted my wife daily with the status of the order. When it arrived at the dealer he immediately sent her a photo of my car being unloaded off the transport and began detailing the car for delivery. I picked up the car one hour later. Everyone at the dealership made a big deal about the car and the way my wife did this. It made the whole experience special.

teresaadams

14 de sep. de 2011

thank you very very much you guys was so much help I LOVE MY 2011 TRUCK Thank you ag ine . teresa adams 9184026614 i will send my family and friends to jim glover you are the best i have bought 3 vehical from jim glover and always will.

Morningbreath1

27 de ago. de 2011

When my wife and I decided to trade in our vehicle, I honestly believed the chances of being able to do that because of the negative equity we were carrying on our Kia, were next to impossible. Ben Glover called me at home. We tried to get the deal done with minimal down payment, and at a payment we could handle, but to no avail. I had pretty much put the thought of trading out aside, yet less than a week later Ben called again. He told me that he had researched and worked on the deal all week, because he believed there was a car deal in there somewhere. Ben was right. Not only were we able to trade out of our Kia, but we got into a brand new 2011 Malibu LT, fully loaded with only 2000 down, at a very good payment! Thanks to his persistence the deal was finalized today! The Malibu absorbed much of the negative equity we had been carrying two cars ago. This was the first time I'd ever purchased a vehicle from Jim Glover, and you can bet, I'll be back! Thanks guysStan & Patricia Grunewald

obri0886

23 de ago. de 2011

As I got out of my old car and stepped onto the lot, a member of the staff was quick to meet me and open the door into the showroom. They were both polite and friendly, and helped finance a price and vehicle that I liked and would fit my needs. I would recommend this dealership to anyone looking for a pain free car purchase.

gthomp1

2 de ago. de 2011

I have had my vehicle serviced several times, Ms. Wade is a great person to work with & knows what she is doing. 5 stars all the way.

catalano

27 de jul. de 2011

On June 13th, we received a call from Benji Glover in answer to a credit application and vechile inquiry we had submitted through the internet. We were looking for a compact truck, four door, 4x4. We went down that very afternoon and were happy and excited to find a beautiful 2005 Chevy Colorado, I fell in love with it. We test drove it and found it to have an engine miss and the engine light was staying on, however we were assured the truck had gone through a complete check and inspection and that it was probably something simple and would be fixed. we agreed on financing and on payments we could afford and left happy and confident that we were going to have an awesome truck. This would be the last time we were happy at JIm Glover Cheverolet!!!June 15th, got the call from the service department truck was ready, "no more engine light", the engine miss was gone! June 16th, drove the truck to and from work approx. 40 miles engine light back on returned truck to service department on June 17th.between June 17th and June 23rd made several calls to inquire about process on truck received no return calls only the one from the service department on the 23rd saying truck was done!June 24th got in truck to drive to work it had a squeal now that it did not have before. Called service departmant, was told maybe some antifreeze from repairs they had down had gotten on the belt which could cause the noise, was told to drive for the day if it continued bring it back on monday because he didn"t have anymore loaner cars. (friday)June 25th called service again to explain that squeal had not gone away and the engine light had returned and that the truck had now started shifting itself into 4 wheel high without being prompted. We were told again there was no loaner avialiable and to drive the truck until Monday and bring back in. So we continued to use the truck that day that afternnon with my 3 year old grandson in the truck it totally lost power and died!!!! we were able to finally get it back to my driveway were it stayed dead for the remainder of the weekend!!!!Monday June 27th, found transportation part way to Jim Glover and walked the remaining way to the dealers to tell them to go tow their "Damn" truck out of my yard!!! I also at this time stated I was not happy that I had not heard back from my sales person since the day I bought the truck!!! At this time they introduced me to "James" the sales manager with internet sales. When I told him what had been going on he told me Benji Glover the person who and sold me the truck and then totally forgotten about me would be removed from my sale and James himself would handle it!! I was told they would not sell me a truck that was not running and if the Colorado could not be fixed to my satisfaction they would find me another truck to "my liking" "I would not have to settle" !!!!!!!!Between June 28th and June 30th I left messages for James and received no return calls. On the 30th I got a call from the finance company wanting to finalize the loan I explained the situation and was adviced not to continue until I had in writting that they would be willing to replace the Colorado with something else to my liking!!!I immediately called James to find out if I indeed was getting the Colorado or what!!! It had been 4 days since I had again returned the truck and 17 days since I had purchased a truck that I still did not have!! JAMES said he had been out of town and did not know anything about the truck. He would go check and call me back ( this was around noon) I tryed calling back around 3:15 the receptionist said he did not answer the page I left a message NO RETURN CALL!!! I HEARD NOTHING FROM JUNE30TH TO JULY 11TH !!!!!ON JULY 11TH, I called and asked for the general manager I left a message on his voice mail (Billy Caterton) I have still never heard from that man!!! I then called Chevy District specialist department and explained what was going on and opened a case with them. Davon with Chevy contacted James and was told he would get with sales manger and get back with him, he did not call Davon back that day so Davon said if he would call me back by 3pm the next day!! July 12th, James called Davon admitted to lack of communication and that he was having trouble finding a truck to match the Colorado criteria we did a conference call and set up an appointment for 5:30 the next evening to discuss what he could come up with for alternatives!!July 13th, ONE MONTH from the time I purchased the truck I get a call, not from James but from the service manger telling me my truck is repaired and ready to go!!!! We go that evening first to the service department the manager there apologizes and explains that he was told they were selling us something else so dont worry about the Colorado!!! He thought we had bought something else, he was not aware we had been driving a loaner for a month!!!! We then go see James who says at this time Jim Glover has decided "Not" to sell us the Colorado!!! However he had nothing with the same criteria to show us so he gets us in a truck and drives us around showing us Trucks not at all to what we want. Some of them still had the trash in them from the previous owners!!!! He is showing us FULLSIZE, 2 & 4 DOOR, NON 4X4 trucks!!! and telling us to pick one!!!!! well what are we to do so we pick three possibilities and ask him to get the particulars on them he says okay I will call you tomorrow!!! July 14th, waited all day for call James calls about 4:30 asking are we still planning on coming in at 5:30pm we ask for what he say" so I can get you in one of those trucks" we say did you get info he says NO!!! we say we will be in tomorrow, he says okay see you tomorrow evening!!! we call back saying we will see you tomorrow at noon!!!!! July 15th, at noon we went there expecting to have information on options, instead James tries to sell us a new Colorado, not 4x4 with higher payments then we can afford and still has no info on the used trucks he had previously showed us!!! At this time we are also told they can no longer let us use the loaner and a decision needed to be made today!!! Talk about pressure!!! We opted to get our deposit back and went next door to the Nissan dealer and within 3 hours we had a new truck costing thousands less then a Colorado and with payments and an interest rate we could live with far below Jim Glover !!!I will never deal with JIm Glover or refer them to anyone!!!!"LOVE MY NISSAN"

drcarey

18 de jul. de 2011

This is the first time that I have ever bought a brand new car. I was really nervous because I have always heard how pushy salesman can be, but Jim Glover's put those rumors to rest. Jarred Glover made this experience very enjoyable. He was very professional and knowledgeable about the vehicle I wanted. He made me feel like I knew him and could trust him with this big decision. Thank you Jarred and Jim Glover Chevrolet!

EaglEye1

8 de jul. de 2011

Well the story goes that I went to another Chevy dealer in the area andI was not impressed with their customer service attitude during the price haggling, so I left a bit discouraged.Then I remembered an advertisement for Jim Glover Chevrolet that I had saw on the TV about a big 4th of July blow-out with fun for the kids and other incentives. so, I drove about 15 more miles away from the other dealer and ended up in the Jim Glover car lot. I was greeted imediately by a salesperson before I even got out of my vehicle. I explained what I was looking for and Mr. Jared Glover showed me what they had available that day 1st by showing me the up front stock, then we got inside one of the ones I liked and went on a test drive. Mr. Glover explained to me about the ECO-Cruze and all its features. Then I was still no sure about the color I wanted, so he had me drive through the parking lot to see the other cars that were brought in that past evening and even drove through the back of the service area to see if any other vehicles had been moved back there. He stated that he could only make a deal with the current stock he had that day. So, I decided the car that I test drove was the one I wanted. It did not take long for the pricing to be determined between my trade and the Cruze I wanted. I enjoyed the festivities that they had going on and everyone was friendly and respectfull. I appreciate this experience and will seek them again when I am ready to buy another vehicle in the future. I also would refer anyone I know to check them out if they were interested in a new car!

bonster83

17 de jun. de 2011

I traded in a 2008 Trailblazer, for a Chevy Colorado. It had a miss in the engine, but having a good amount of car knowledge I knew this was nothing serious and they said they would fix it and give me a call. Well when I returned to get it the check engine light came on and it still had a miss. I drove an hour and half to come there and this was a huge waste of time. I told them that I no longer felt comfortable with the deal and wanted something else or my Blazer back. Well they had nothing else I really wanted but refused to give me back my Blazer. So I was forced to pick something which I did, a 2010 T&C minivan. About three weeks later I received an email that the payment on my blazer was due. I notified Jim Glover via facebook and asked when it would be paid off. Jared said he would take care of it. Well the next day my husband received a call from LeAnne saying that WE HAD to make the payment. That they had sold our blazer at an auction and had not been paid yet and that it was our responsibility. I posted on Jim Glover's facebook page that this was not okay and I wanted to know how they could sell a car they don't even own, since it still had a lien on it. They removed all posts with in minutes and blocked my ability to post on their page. I then spoke to numerous people. Including Wells Fargo whom I had my loan with for the blazer. They advised me to get a lawyer since they did not see how Jim Glover could sell my car since they gad yet to pay for it themselves. After talking to a few different people, the dealership said they had our blazer in the back ready for delivery to the purchaser (so they had sold it but yet to deliver it).I told them I had been advised to get a lawyer, they then said we could have our blazer back. When we got there to make the swap they offered us $825 cash plus gas money plus no payment for 60 days if we would keep the van and be happy. But we refused all their offers and took our Trailblazer back and will NEVER do business with a company like that again. We have great credit and their monetary offer was not what we wanted. We just wanted to uphold their end of the deal which they did not do once in our dealings with them. Motto should be "Dad won't do it and Jared can't either." For real this was a horrible experience.

torio

21 de may. de 2011

really all i can is awesome i told my sales men what i had for trade and what i wanted and he gave me just what i asked for it doesn't get any better then that thank you jesse. i would and will be telling all mmy frinds about my experience at jim glover chevy.

tony moody

9 de may. de 2011

we began searching for a new chevy cruise right about the time the car was introduced. i had gone to several dealerships in the area with the initial thought of an ltz version of the cruise. i needed to do some refi one other loans so the ltz was slightly off the mark for my budget. i went over to jim glover chevrolet and right off the bat the guys were fantastic. my first contact was josh richmaond, we began to search the lot for that just right cruise, we talked some about price and particular financial needs. i didnt want to settle for a lower end version, but i couldn't get into the ltz. then at the last moment josh showed me the lt/rs in the show room. the car really sold itself on the package and value. i said i would like a blue one and josh came up with it. cass came in the deal to really work on price and i really felt comfortable and like the guys were actually on my side. on my side to get the best deal possible and the best value. they hit a homerun. i believe the entire experience was honest, friendly and fair. thank you jim glover chevrolet for being my number one and thanks guys, (jim and cass) for being the best of the best!

cathort

22 de abr. de 2011

Follow-up Review, If you read my previous posts I have been dealing with Jim Glover Chevrolet on the purchase of a 2011 Chevrolet Equinox, for the past week. I have had many ups and downs in trying to locate and acquire possession of this awesome ride. As I endured the ups and downs so did the dealership, through all my upsets and disappointments I was treated as I was the only customer they had. I felt completely at ease after speaking with Jared and the fact that he was on top of making me a completely satisfied customer. I have dealt with many dealerships in the purchase of vehicles, yet I never felt as if my problems were theirs as I did at Jim Glover. I look forward to continue doing business with Jim Glover Chevrolet. If you are on the hunt for any vehicle this is the dealership I would HIGHLY recommend.Great JobMary C. Horton

GKrenke

1 de mar. de 2011

Service experience was beyond exceptional. Dealership went out of thier way to make sure our travel commitment was met while servicing our vehicle for an emergency road repair while on a long distance trip. Diagnosis was fast and price was fair. Could not have had a better experience while enduring the travel setback. I'd recommend Jim Glover service and thier friendly staff to anyone.

Step and Eric B.

10 de feb. de 2011

I had an horrible life change with a bad divorce which took my nearly 900 credit rating to a lot lower. I was TERRIFIED to try to purchase a car and had "shopped" for over a year avoiding the DREADED credit check *SHUDDER*. But, I finally took the plunge and e-mailed with Jim Glover Chevrolet after spending a lot of time researching the HHR made by Chevy. I explained my credit situation and they actually did a thorough check and I was given a VERY fair interest rate. THEN when we went to sign the papers, they found an even LOWER rate! We were THRILLED!We went in planning to be a HARD SALE and Robert even BEAT the price that we were hoping for when we went in. Everyone was so nice. Everyone was SMILING and helpful. Not one employee would walk by without making sure we were comfortable and being assisted.We LOVE our new HHR LT with the GREAT Eco Engine and we LOVE the price we got and we are THRILLED with the warranty and we felt like family when we were there.Most of all, *I* was treated with dignity and respect and kindness, when inside I had felt like a failure and someone with little dignity because what a divoce did to my credit rating. I walked away with a new car AND feeling like I was OK again. The fear and shame is GONE and I got a GREAT interest rate because they listened and looked into everything thoroughly. I gotta tell ya, my husband and I both have had to purchase cars in our lives. We have 6 kids between us, but neither of us had EVER been treated so well.We HIGHLY recommend Jim Glover Chevrolet in every way possible!!!I don't even think they realize how much they changed how I feel about myself. I hope all of them receive a GREAT blessing this year!Steph and Eric B.

SteveDude

12 de dic. de 2010

First I need to mention I replaced a 2009 BMW X3 with a 2011 Chevy Equinox, because frankly it is a better vehicle. The lease process was very painful. Nobody knew what they were doing (at least that is what they said, but a lease trainer from New York happened to be in town and helped with the paperwork). After we agreed upon a price including adding in all the taxes, fees etc., I was sent to financing, where I had to wait over 3 hours. Finally after looking at the paperwork I noticed the price was several thousand dollars higher than we agreed upon. What was done was, they started with the final price with all fees, added about a grand for good measure and then itemized and added the fees back in. I wonder how many people this has happened too before and they just happily signed the papers. My guess is a lot. There was quite a bit of dancing around my questions until I finally said I am not going to do this. They redid the paperwork again with my payment going down more than a hundred bucks a month. I was tired at this point and signed the paperwork so I could get the vehicle and get home, which was over a hundred miles away. A day or so later I looked through the paperwowk and noticed that they still beat me out of a thousand bucks, getting the vehicle for list price instead of invoice as agreed. A week later I get a call from the dealership telling me the paperwork was wrong and they needed to add 2500 to the buy out price. I refused and said they could have the vehicle back unless they took 2500 off of invoice price. They later agreed and I met my sales guy halfway between my house and the dealership to sign the new paperwork. I always liked my sales guy, and bought him dinner that night, but of course the paperwork wasn't as agreed. They took 2500 off of list price and not invoice. I decided not to argue as I still consider that a good deal and signed the paperwork, but hear is an even bigger problem...Allied has no record of the transaction whatsoever. My temporary tag expired yesterday(I paid for all the tags and taxes in cash which is common on my past leases). I spoke with the finance department several times last week and Friday I was told some mistakes were made on the paperwork sent between them and Allied and they would FedEx me a tag out Friday so I would have it. It either didn't happen or they didn't pick Saturday delivery. In any case I happen to be at my winter home where I only have one vehicle and I cannot legally drive it. Allied has no record of the transaction so they won't accept a payment which was also due yesterday. I planned on going back to Arkansas for Christmas this week, so I guess my only next step if the tag doesn't show up tomorrow is to rent a vehicle and contact my lawyer. I need to mention my sales person was actually very nice and I think embarrassed about how some of the others involved handled this. I understand mistakes, because I have made my share of them and have been amicable through this whole process, but if I wasn't completely stuck and now have a fear of my execellant credit rating being affected I would consider this incident comical...didn't mention how the head sales guy showed me a completed survey form and said if I filled mine out that way he would personally buy me another tank of gas. Is that even ethical?...Update. I received a new paper tag this Monday morning. Financing said it was specifically sent for Saturday delivery, but the label clearly states Monday AM. Had a lot of calls by several different people from the dealership after contacting Chevy direct. I have a lot of promises and will base my final rating on this dealership when I have a metal tag, know where to send my payments and all promises are kept. My hopes are that this deal truly was a series of a ton of mistakes as claimed by the dealership and not an ethical issue. I would definately like to hear some experiences from others and be sure to look through the numbers on your paperwork.