Used Cars for Sale at Jenkins Hyundai of Ocala in Ocala, FL
757 millas lejos de Usted!
Jenkins Hyundai of Ocala de Ocala le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , Jenkins Hyundai of Ocala es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por Jenkins Hyundai of Ocala para obtener el auto asequible que sea adecuado para usted.
Localización: 1602 SW College Rd, Ocala, FL 34471
Teléfono: (866) 819-0996
Tiempo laboral: 09:00 - 21:00
Distribuidor de contacto
Autos usados por Jenkins Hyundai of Ocala
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Jenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34471, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34471, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34471, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34471, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesJenkins Hyundai of Ocala
Distribuidor autorizado por el EpicVIN
34474, Ocala FL
Comprobar detallesAdemás, Jenkins Hyundai of Ocala of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Jenkins Hyundai of Ocala. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Jenkins Hyundai of Ocala es definitivamente el mejor lugar para comprar autos usados en línea.
Debi Neilon
26 de mar. de 2021
I've never had a bad experience here. Everyone is so polite, and it is easy to make apt. I love Jenkins Hyundai of Ocala. I'm glad to be back! I left briefly but I will never make that mistake again! Also Brad was my salesman this time around and I just want to say he was the best by far! If you want a great sales experience give this young man a chance! He was great! Not pushy, very knowledgeable, took his time to explain everything. Thank you Brad!
Todd Bunnell
25 de ago. de 2020
Told me they could do saw it on the phone for 45 minutes for nothing
Kaylin Fernandez
13 de nov. de 2021
I am so happy to find out that the best Hyundai dealership turned out to be my local dealer! I worked with Sales Manager Coty and saleswoman Carolyn. I’m back into my Santa Fe and could not be any happier! Every safety feature is better than any other. I LOVE my panoramic sunroof. Thank you for finding me my color and working with me on payment. Anyone looking for their next vehicle this is the dealership. Ask for Carolyn!!!
Brooks Telles
16 de oct. de 2020
My wife and I visited Jenkins Hyundai with a myriad of problems to sort out and our Sales Associate, Ben Michel, navigated all of them with class, professionalism, and a great sense of humor! We never felt pressured to make any decisions on the spot, but Ben was nice enough to explore many different options and perspectives for us to make the best decision for our family! We highly recommend Jenkins Hyundai and especially Ben for all of your car buying needs!
kat wright
10 de sep. de 2020
After having a horrendous experience with the Parks Hyundai in Gainesville, FL, I brought my car to Jenkins Hyundai in Ocala and they were absolutely the best! They took great care of me and my car. This is the only place I plan on bringing my Hyundai from now on! My Hyundai was having a pretty specific transmission problem. I was expecting the worst. I called Jenkins, distraught about my car, and they were very kind and helpful. The service provider I spoke with, Ehrin Healy, was courteous, professional, and knowledgeable. He told me I could bring my car in as soon as the next day to have it looked at. I dropped my car off and the next day, I had a reasonable quote for my car's specific problem, as well as a comprehensive list of maintenance my car could use with the prices. I had them fix the main problem with my car as well as some minor maintenance, and I got my car back within 36 hours. It's been a month and my car drives as smooth as ever. Plus, they have some pretty tasty complimentary coffee, too. Thank you to Jenkins Hyundai and Ehrin Healy for the wonderful work!
alanagallagher
30 de nov. de 2016
Had a great experience at Jenkins. our salesman Hassan was excellent. He listened to our needs and helped us make our decision easier. We came to get information and left with a car.
tovahl
28 de nov. de 2016
Fantastic buying experience! No pressure, very knowledgeable, friendly employee. I had previously bought a Hyundai Accent a few years ago and knew I needed to come back and buy again from Nico. My first experience was great and the second did not disappoint. The process was smooth, and I felt like I was getting the information that really mattered on a great car. I love my new car and I'm so glad it was an easy great buying experience. I would definitely recommend anyone who's looking for a great car and a company that hires employees that truly care about their customers and their purchase, to go to Hyundai of Ocala.
Rubyred
26 de nov. de 2016
By far the best person to work with in finding a vehicle perfect for you Very professional no pressure and much enjoyable. We will be back for our second ride in the near future.
flangar115
26 de nov. de 2016
Very nice buying experience....salesman was very knowledgeable about the product and in finding the right vehicle to fit our needs or wants.....would buy from again
dzxd2w
26 de nov. de 2016
Very satisfied my first time experience with Jenkins Hyundai since I'm a General Motors retired personal and have purchased GM products for over 40 years
wursty2
26 de nov. de 2016
This is the third Hyundia I have purchased from Jenkins.You have great sale people they don't try to push you into anything you don't wont. And your service is great. William Wurst
dystany.danylczuk
25 de nov. de 2016
The staff that I had the pleasure of working with ensured me of their best price and took the time to find my needs for a car. I was able to work with Megan (in internet sales) while I was at work via text message in order to find the best car for my needs. She was very informative and was willing to show me different options. She was knowledgeable about the car and gave me the option of looking at different cars that might also suit my needs. This is how we were able to find the perfect car for me and I am so in love with my new Hyundai. She really deserves a lot of the credit. Megan is extremely personable, a great salesperson and she has a satisfied customer that is definitely willing to come back for more business! She took care of me and I happily drove off in my new car. A big thanks to her and her willingness to help me.
mayorlemonrow
24 de nov. de 2016
Great experience every time! Fourth purchase in 7 years. Very wonderful buying and servicing experiences, wonderful vehicles and staff. Get down to Jenkins and let them make you a believer.
heeybecca
24 de nov. de 2016
This was my first purchase of a car, glad I chose to go with Hyundai. Incredibly happy with my car. They were really helpful the entire time.
mdumbell
22 de nov. de 2016
Gus and Pete were complete professionals in the transaction. This dealership is successful because of employees of this nature. I expect to do business with this dealership for many years.
lbaker0718
22 de nov. de 2016
Very wecomimg and pleasant. Good service and thrive to do a good job. Everyone in the dealership thrives to be helpful. Kyle worked hard to fulfill my requests and understand my needs.
tclayprogressive
22 de nov. de 2016
This is the second vehicle I have purchased from Jenkins and both experiences have been excellent. I would recommend this dealership to any of my friends.
ronandcecile
20 de nov. de 2016
Felt at home and comfortable every step of the process. Very pleased with both sales and finance departments Would recommend to both friends and family for lease or purchase
mtugboat20
20 de nov. de 2016
Salina was a great person to work with She took the time not to rush & explained everything to us It is a little hard but she did a great job My husband is a stroke victim & he takes a little longer to understand
balihandra
20 de nov. de 2016
Have in the past and will continue to recommend this dealership and Carolyn Davis and Tom Van. Have bought three vehicles now from Carolyn and look forward to future purchases.
daleturner0322
20 de nov. de 2016
Wonderful people very pleased excellent service very fast no problems was a pleasant experience would highly recommend this dealership the salesman was one of the best I have ever dealt with super nice
imangolfer
20 de nov. de 2016
Again as I said before, It was a great dealing with my salesman HASAN ALSERHAN, business manager, and financial manager. I would recommend the salesman and Jenkins Hyundai to my friends or anyone else.
Warren Burch
20 de nov. de 2016
I arrived early and they took me right in. They found a nasty squirrel problem and explained all my options. Very happy with their work.
stjade777
19 de nov. de 2016
my wife and i found the service to be excellent---we were very undecided but they had us test drive 4 vehicles-with all different features until we found one that suited us perfectly
pattikurkowski
18 de nov. de 2016
They were very thorough. They explained how everything worked went over all the maintenance and oil changes and explained everything to me. Love the back up camera and the navigation works very nicely through my phone
kywildcats725
18 de nov. de 2016
Takes too darn long to buy a car! No one wants to spend 5 hours...at least I don't! But Hasan did get food for me because I was starving.
James & Carla
17 de nov. de 2016
Love our new car and the whole buying experience. This is our 4th purchase at Jenkins and I'm sure it won't be our last.
ifly1b9
15 de nov. de 2016
As stated previously, Chris Dehn was a pleasure to work with. We drove three different Hyundai vehicles before deciding on the Sonata SE. Chris was honest, knowledgeable, courteous and above all patient in assisting us with our purchase. He has taken the time after the sale to make sure we were satisfied with our purchase.
miss.n.tn
15 de nov. de 2016
I have purchased multiple vehicles from Jenkins Hyundai and had a few different sales people. Everything has been excellent and pleasant! I would certainly recommend this dealership to any friends, or even family members!!
Damian Romano
15 de nov. de 2016
Keith Andrews is by far the best service person you have and Carolyn Davis is the best sales person you have. I am so happy with you the dealer and these two fine people. thanxs damian romano
jodiannewilson
14 de nov. de 2016
Everyone was very professional, helpful, courteous and made you feel at home. As a first-time buyer, just the whole atmosphere made you feel welcomed and at home. They were great!
cb2161
14 de nov. de 2016
Our over all experience at the dealership was good. We weren't planning on buying a vehicle that day but the salesman was able to work out a deal.
evandflo
13 de nov. de 2016
Thank you so much to my salesman Christopher Dehn and mr. Patrick floor manager both of the men were wonderful taking care of my needs and wants for my new car they met my expectations they went above and beyond their duty to fulfill this for me it was a wonderful experience in time my husband will be looking forward to looking at the Hyundai when the time comes even my friends they thought the car looked beautiful and they certainly will look into coming to Hyundai so again God bless you all and thank you for a wonderful experience. Flornence Goetz Feltman
James & Lois Isnor
12 de nov. de 2016
Spruce Creek Preserve friends recommended Jenkins Hyundai to my wife and I. We visited dealership and was introduced to salesman Hasan Alserhan. We discussed the lease options available for the Hyundai Santa FE. He checked inventory and suggested two vehicles. We test drove them and decided on a Sparkling Silver Santa Fee. He showed us all the options and explained all the car's features. He went to Keith Andrews, Sales Manager, and Gary Catalanotto, Business Manager. We negotiated a lease agreement that was affordable to us. The salesman was kind and considerate. We were extremely pleased with the outcome. We would recommend Jenkins Hyundai and also Producr Specialist Hasan Alserhan to our friends at Spruce Creek Preserve who are interested in getting a new car.
Ray sluss
12 de nov. de 2016
Excellent service, excellent people that work there. They seem to really enjoy their job.
tray4
11 de nov. de 2016
Terrific and painless and comfortable buying experience. Hadn't experienced one like this before!!! The entire purchasing experience was unusually pleasant and absent of any pressure sales.
sewsewbet
11 de nov. de 2016
Pete Palys was a comfortable salesman for the process of buying the car. Pete's presentation was calm, not high pressured through out the process. I am s happy new owner.
bernicebiehler
11 de nov. de 2016
My confidence in Hyundai has been renewed, as I was disappointed in my recent experience with the Kia dealership. Thanks for all your help. I look forward to returning.
teebird7777
11 de nov. de 2016
Very impressed with gus. He LISTENED. Very professional as well as informative. The warrantyis very important to me as well as not having me wait long through the process.
inb1992ofc
10 de nov. de 2016
I think the service dept has a new manager and other new help--but they certainly need to be concerned w/repeat customers especially--and try to take good care of all customers--w/ extra help for older customers like me!!! Otherwise--the repeat customer business could diminish!!
dawncreager
10 de nov. de 2016
Very pleasant atmosphere and they make you feel like part of a family. I was informed about he different parts of the building and how all the gadgets worked in the car.
frankandjudy73
10 de nov. de 2016
I had a great experience. I am a single woman and was a little worried about how I would be perceived. I did not have to worry about that. Everyone seemed genuinely happy to make my experience great. Would definitely recommend the dealership to everyone.
perr6652002
10 de nov. de 2016
I have told all my friends if they are ready for a new car they need to go to Jenkins.They will get you in a great car and they are very friendly.
marty315
10 de nov. de 2016
Love everything about my experience. Jason and staff were real professional. We were on a time crunch and they did all they could to expedite our purchase.
dothanrunners
10 de nov. de 2016
I was able to get the car that I wanted at a reasonable price. I was able to get the car that I wanted at a reasonable price.
baroshroro
10 de nov. de 2016
Love this dealer ship Hasan was great sales person manager Agee was wonderful and both very professionals I absolutely love my new car I am so happy
Nancy Reina
9 de nov. de 2016
This is my third car with Hyundai . Is always been a good experience. Thank you!
rdross
8 de nov. de 2016
From start to finish our experience in buying our 2017 Santa Fe was excellent. We felt happy with the the way we were treated and the honest and upfront pricing and deal that we received. Carl was knowledgable, professional, understanding and enthusiastic. We would recommend our friends to work wiht him.
cyalooken
7 de nov. de 2016
We love our new car we have a 2017 Hyundai Santa fe we had no idea that we would trade our car in for another
Rose Brechka
7 de nov. de 2016
Great Service. All employees I came in contact were very professional.
am201324
5 de nov. de 2016
Very professional staff, High quality sells person . Quality car . I felt very comfortable buying this car in this Dealership. The SUV is great and comfortable.
Rose
5 de nov. de 2016
My service advisor is Aaron Fields, and he always greets me by name. He will not recommend anyservice that I do not need. I trust him completely. If he says I need something done, I don't hesitate to have the work done. He is always helpful.
madukesny
4 de nov. de 2016
This experience was better than the first. It went a lot smoother. The show rooms is large and bright and well set up. They have a nice waiting area.
Dan Murphy
4 de nov. de 2016
I have bought 2 car from Jenkins and like there service and always tell my friends.
lalaramirez3
3 de nov. de 2016
Fantastic and was very informative took me around to show me what I needed to see Megan did everything very professional and informative told her what I wanted in color and model she found one rite away very nice experience
boop6266
3 de nov. de 2016
Excelent customer service experience during the time purchasing my new car Elantra 2017. Knowledgeable, friendly, and professional staff cleared all my questions and concerns to my satisfaction .
parabruce
3 de nov. de 2016
Jenkins hyundai is the place to go if you require salespeople that are helpfull and honest.The dealership is very clean and offers a relaxing place to wait for service. I would recomend Jenkins hyundai to all my friends and family.
jasmine_bynum
3 de nov. de 2016
My experience was excellent. Everyone was very friendly and helpful. My sales person really did a great job of meeting my needs and my wants as well as my finance manager.
amandasjolly
2 de nov. de 2016
Definitely the best Hyundai dealer for anyone in the Ocala/Gainesville area. They are not pushy and let you look around to see what you want. Do not make you feel pressured to buy if you're not ready and generally care that you like and can afford the car you want.
jlclark0
2 de nov. de 2016
This is our 3rd Hyundai.... and the 3rd one purchased from Jenkins. We have been very satisfied with the purchase process for all three vehicles. This newest car will also be serviced at your location just as the other two were. Your service center is quite easy and pleasant to work with.
abarnard4
2 de nov. de 2016
Very friendly, professional people at all levels. The recently remodeled facility is a pleasure to visit, particularly the Service area. I'll definitely return to Jenkins unless you finally open a dealership closer to my home.
pdrwoods
1 de nov. de 2016
Thank you Gus for always taking care of me. The staff is very professional and I will recommend you guys to my friends. I love the new showroom and the fact that there is a restaurant available. ..
Daisy
1 de nov. de 2016
Excelent customer service experience and knowledgeable employees .
Sandee
29 de oct. de 2016
Cory and Harry went above and beyond to help me. Everyone at the dealership was friendly and happy with their jobs. Don't know much about the service department and hopefully it will be a long time before I do. Great job Jenkins!
italion10
28 de oct. de 2016
Lost for Words.. I'm to happy right now and want to get on the road!!!!!! Cant wait for the new ones to come out, Don't know how you can possibly Improve The Sonata!!!
pilarortiz822
28 de oct. de 2016
I had a wonderful experience with Gus Saucedo, he always understand all that I need. Excellent person, excellent service... very happy with my new Santa Fe. Thanks!!
sgblank
28 de oct. de 2016
Excellent, excellent dealership and staff. Felt a great vibe from the moment we walked in. Awesome customer service. Never once felt pressured. Thank you again Jenkins. We're happy new Sonata owners.
jim.lanzi
28 de oct. de 2016
It was a little bumpy process, but everyone came together, and we are more than satisfied with the vehicle and the dealership. The vehicle has upgraded our driving experience.
dougkendrick6
27 de oct. de 2016
The experience what is a gift in itself I returned a lease and bought another lady New better car can't wait for the next one to come out
pegramsdell
27 de oct. de 2016
I am satisfied with my car and with my sales staff. I felt that I was paying more than I originally told them I could afford and they are working with me to rectify that.
lafnmel
27 de oct. de 2016
Everything is always wonderful when I go to Jenkins Hyundai in Ocala. Sales people, Service people, and every employee I come in contact with are pleasant, friendly, and honest. I wouldn't go anywhere else to buy a vehicle or have my vehicle serviced.
budngail
26 de oct. de 2016
If you're like us and haven't purchased a new car recently with all the new gadgets and safety features, have a look at the products sold by Jenkins Hyundai. The staff will spend time understanding what you like and don't like about your current vehicle and try to put you behind the wheel of one that meets your needs during the test drive. The firm has a huge inventory with a wide range of options, so if Hyundai happens to make your fave, there's a good chance you'll get to drive it when you visit. They'll make a no-nonsense assessment of your trade-in vehicle and will work hard to negotiate a fair value for it. We love the new Santa Fe we bought recently, and since we're buy-and-hold people, we think it will serve us well for many years. Haven't sampled the service department yet, but if you take a peek at the capital facility they've built, you get the impression they're serious about service.
rcarlo651
26 de oct. de 2016
Your Ocala facility is beautiful. Each of the persons we met and dealt with were friendly, informative and professional. This is my third Hyundai since 2006 and have had fine performance from the vehicle and your service personnel over the years.
taylor.eileen4
26 de oct. de 2016
great experience, from the moment we got out of are car we were asked if we needed help finding who we were there to see. Asked if we would like something to drink, they had a large amount of vehicles to choose from.
withersd
26 de oct. de 2016
NOT ONLY WAS MR. PARKER PROFESSIONAL, HE WAS EXTRMELY WELL VERSED IN THE BENEFITS OF OWNING A . HYBRID . HE MADE THE EXPERIENCE VERY INFORMATIVE AND PLEASANT. HIS INSTRUCTIONS FOR THE OPERATIONS OF THE MANY FUNCTIONS WERE VERY CLEAR AND CONCISE. WE ENJOYED THE WHOLE CAR BUYING EXPERIENCE.
maxus91
26 de oct. de 2016
This was our first purchase at Ocala Hyunday. We purchased a 2016 Tucson Limited fwd an suv. We test drove, love the ride, and fell in love with panoramic sunroof. We sat down with Cory Arms, came up with a price we agreed on. We signed the papers, it took appox 2 hours to finalize the deal. Cory Arms is very nise, very helpfull, and a profesional sales person. Thank you
crazyforestlady
24 de oct. de 2016
I was delighted with the service I received with this dealership and salesperson. Everyone was warm, kind, polite, interested in my comfort and needs. I found Jeff Paige to be a wonderful gentleman that had a genuine desire to help me receive the best deal for me personally and took the time to try to locate the exact color and make I wanted. He was patient and kind. I was so impressed that I set up an appointment for my best friend with him, and she bought a car, too.
Dee Dollar
22 de oct. de 2016
I greatly appreciate the kindness of both Megan Westrick and Nico Estrada. They helped to make my car buying experience smooth and effortless. I thank you both!
marisko43
22 de oct. de 2016
Nico was an excellent representative of this Ocala Hyundai dealership - I would expect that this gentleman is and will continue to be an asset to your business.
Nancy
22 de oct. de 2016
Good people and very nice waiting area. This dealership does what it says it can do.
adudraws
21 de oct. de 2016
Thoroughly enjoying my new Veloster provided through the care of Hyundai and its employees. I hope to be a long term customer and will be back when I'm ready for a new vehicle.
riss625
21 de oct. de 2016
Jason was excellent from the time we got there until the time we left. We spoke with him over the phone before making the decision to drive up to Ocala. When we arrived he already had a few vehicles ready to test drive based on the information we had given him over the phone. We told him about our budget, and we were pleasantly surprised that he and Ryan managed to get us into a brand new Hyundai Best car buying experience I've ever had. I never felt pushed into anything I wasn't interested in. Thanks Jason! You're the best!
mrcptech
21 de oct. de 2016
Shopping at Jenkins Hyundai was a great experience for me and my wife. We were very politely greeted by Mannie, as we enter the pyramid of Jenkins's. He was a new salesman at the time. So Carl Polite immediately assisted Mannie in accomplishing a great and pleasant sales experience. We were so impressed that they did not hound us nor pressure us to buy what they thought we should purchase. We were asked what type of vehicle we had in mind and if there were any certain features we were interested in. It was almost time for Jenkins to close but you would have never known by the patients they shared with us. Another great experience was to purchase a 2017 Hyundai Santa Fe, three days later after getting our 2016 Hyundai Santa Fe totaled out, that we had just purchased from Jenkins two weeks before. All the staff were extra courteous and offered bottled water, coffee and donuts.
Daniel Bub
21 de oct. de 2016
Our salesperson was Jack Koczka He was very knowledgiable of the cars he showed. Us.He made the the sale of the Tucson 2017 very comforatbale.we enjoyed him very much.We are just waiting for a front mirrow to be installed in our new car.We also acknowledge Peter PageDaniel Bub
Patricia Chapman
21 de oct. de 2016
I was just having my oil changed. Which I do on a regular basis. I have all my maintenance work done at the Hyundai dealership.
jhatmil
20 de oct. de 2016
Carolyn Davis is incredible. Superior customer service, excellent sales technique that was not aggressive and " vulture like" as others are. Carolyn is the ONLY person that I will ever buy a vehicle from.
shetwegraroch77
20 de oct. de 2016
My experience with Hyundai cars and employees have always been pleasant. Thanks for GREAT customer service. I would recommend my family and friends to Hyundai for a new vehicle.
bsnow58
20 de oct. de 2016
My automobile shopping expierience was above and beyond satisfactory.It was a pleasure doing business with the entire staff at Jenkins Hyundai.I love my new Sonata and have sent several more buyers to the dealership. Beth Snow
ashleyn_spell
18 de oct. de 2016
Looked at other dealership and none treated me as well as Hyundai. Got in, told Nico what I was looking for and we went on test drive. Told him the monthly payments I could afford and he got me there!
ddv_grace
18 de oct. de 2016
I am pleased with my Vehicle, my Salesperson and everything else. I just wish the price could have been lower. I was hoping to get more of a Bargain.
RAMIRO PEREZ
18 de oct. de 2016
great service and great people to deal with thank you again
dunnellonboys
16 de oct. de 2016
SEE MY COMMENTS ON THE PREVIOUS PAGE. JENKINS IS THE BEST PLACE IN OCALA TO FIND THE CAR YOU ARE LOOKING (THIS IS MY 3rd CAR FROM JENKINS IN OCALA).
joan.marasco
15 de oct. de 2016
I can't say enough about Carolyn Davis's outstanding efforts in getting me the car/s I wanted. This is the third car I bought from her. Carolyn is a super sales person who is always receptive to my phone calls and helps me with all my concerns. In the past this dealership has always done the maintenance on my previous vehicles in a timely manner. They take the time to explain what was done and always ask if everything is working to my satisfaction. I've popped into the service office a couple of times without an appointment and have had all my questions/concerns answered in a very friendly and timely manner. In the past, Pete Palys, handled my service needs to my complete satisfaction.
peter.magnuson
15 de oct. de 2016
Everyone I know who owns a late model Hyundai speaks very highly of the Hyundai. Great engineering and surpassing many other competitors in features and comfort. Jenkins has a very large selection of vehicles to choose from. No need to seek elsewhere. However beware several people I have spoken to have experienced some high pressure sales methods from some, not all, of the sales staff at Jenkins which may lead to a word of caution to the potential customer. Drive by and test drive a Hyundai today. You will be pleased.
ocalaloop
15 de oct. de 2016
My husband and I have purchased many cars in our lifetime and this recent experience was by far the best. Everyone we met couldn't have been kinder. You were greeted with a smile and a wish to be helpful. Our sales person Gus was so knowledgeable and patient. We honestly couldn't ask for more.
retnav
14 de oct. de 2016
No problems. A very smooth transaction. I was in a hurry to conclude the purchase in order to make it to my place of employment on time. Salina and Carolyn understood my situation and did everything they could do to ensure we could conclude the transaction in a expeditious manner.
rhperkins25
14 de oct. de 2016
Carolyn Davis is a very good at her job. We have dealt with her in our purchase or leasing of several cars over the years. You are lucky to have her on board. Our overall experience was very pleasant and we would, and have, recommended you to our friends. I have been a "Hyundai fan" for over 12 years. I'm 92 years young so it is safe to say that I'll be a "Hyundai fan" until I cross over the finish line. I'd take my Hyundai with me but it is not allowed.
frank49
14 de oct. de 2016
ITS PRETTY FAR FROM MY HOUSE BUT WE TOOK THE DRIVE AND WE FEEL IT WAS WORTH THE DRIVE OUT THERE IN THE FOREST TO DO BUSSINESS WITH THEM
Jan
14 de oct. de 2016
Carolyn Davis is the only person I will purchase a car from.She has superior customer service, broad based knowledge of vehicles.Truly a caring individual . I have referred others to her.
Anna Shaft
14 de oct. de 2016
I would like to have been told about the latch repair when I scheduled my service appointment and saved an extra trip. Also, my Blue Tooth does not seem to be working right yet.
davypurv
13 de oct. de 2016
Lease process was well done in a very professional way. Time taken was appropriate. This is our third Hyundai vehicle obtained at Jenkins Hyundai and the second lease. We have been quite satisfied with each.
g.dlefort
13 de oct. de 2016
Having been a Hyundai owner, there was no need to wow me on the brand. However, the sales staff knowing right away my intent to price shop, went to work aggressively to ensure that this shopping experience would be my last for the day. We were treated very professionally and all aspects of leasing were explained thoroughly and to our satisfaction. As a result, we signed a lease that day. Thanks to all, Gil lefort
pattyf0
13 de oct. de 2016
Carolyn Davis could not have done a better job of helping us to purchase a car. She was wonderful every step of the way and we have received two follow up calls since our purchase which definitely makes us feel that have made the right decision.
terrybuckley933
13 de oct. de 2016
THE EMPLOYEES WE DEALT WITH, CARL POLITE, IAN SOWARDS, BARRY FROM HQ AND MANOLO(MANNY) ARE EXEMPLARY PERSONNEL AND DO THE DEALERSHIP PROUD. FROM THE MOMENT WE ARRIVED OUR WHOLE EXPERIENCE WAS OUTSTANDING. CARL POLITE, WHO GREETED US WITH THE BIGGEST SMILE, WAS FRIENDLY,, DELIGHTFUL, POLITE, KNOWLEDGEABLE, CARING AND VERY RESPECTFUL. ONCE AWARE OF OUR CREDIT BACKGROUND, HIS APPROACH TO OUR NEEDS WAS HIS FIRST PRIORITY. A PLAN WAS DRAWN UP AND WITH A FEW ADJUSTMENTS WITH THE GREAT ASSISTANCE OF BARRY, VISITING FROM HQ, WE WERE ABLE TO MAKE DEAL THAT WAS SUITABLE TO OUR FINANCES AND DRIVING NEEDS. WE WERE THEN ESCORTED TO THE FINANCE DESK OF IAN SOWARDS, WHO WAS EQUALLY NICE, FRIENDLY, GREETING US WITH A PLEASANT SMILE AND WALKED US THROUGH ALL THE NECESSARY STEPS TO GET A NEW VEHICLE. HE WAS VERY THOROUGH AND HELPFUL DURING THE FINAL PROCESS OF SIGNING ALL THE PAPERWORK CONCERNING THE PURCHASE. WHEN WE WERE FINISHED, IAN TOOK US BACK TO CARL, WHO TREATED US TO LUNCH WHILE WE WAITED FOR OUR CAR TO BE PREPPED (WASHED, CLEANED AND FILLED UP WITH A FULL TANK OF GAS. ONCE THE CAR WAS READY, CARL AND MANNY SHOWED US ALL THE IMPORTANT FEATURES, STEP BY STEP, ABOUT THE VEHICLE AND THEN CONGRATULATED US ON OUR NEW CAR AND HAPPILY WISHED GOOD LUCK AND SAFE DRIVING. WE RETURNED THE NEXT DAY TO PICK UP SOME TOUCH-UP PAINT FOR THE CAR AND WERE GREETED BY IAN SOWARDS(FROM FINANCE), WHO HAD SOME EXCITING NEWS FOR US. WE WENT TO HIS OFFICE, WHERE HE REPORTED THAT HE HAD CONTACTED ANOTHER LENDER, THAT WOULD FINANCE THE CAR FOR A BETTER PRICE AND IN ADDITION WAS ABLE TO WORK INTO THE DEAL, A VERY GOOD FEATURE , THAT WE WERE UNABLE TO AFFORD THE DAY BEFORE. THE NEWS WAS HEAVEN SENT DUE TO THE EXTRA PERSEVERANCE OF YOUR DEDICATED EMPLOYEE. HE MADE OUR DAY AGAIN.. JENKINS HYUNDAI SHOULD BE APPRECIATIVE OF SPECIAL EMPLOYEES LIKE CARL POLITE, IAN SOWARDS, MANOLO(MANNY) AND BARRY (FROM HQ), WHO BENT OVER BACKWARDS TO HELP MY WIFE AND I TO OWN A NEW CAR. THANKS TO THE WHOLE TEAM AND ESPECIALLY THE AFOREMENTIONED GREAT GUYS. SINCERELY CARMEN AND TERRY BUCKLEY
italion10
11 de oct. de 2016
My wife and I are retired and have purchased many vehicles in our lifetime but never have we had such an overwhelming wonderful experience. We felt like we knew them for years instead of just meeting. The dealership is the best in the area and the product that is represented is all and more than we expected. Hope to always be a Hyundai customer!!!!
jcgilch
10 de oct. de 2016
This was the 2nd vehicle that we purchased at Jenkins Hyundai Ocala. The staff was excellent to work with, but William Castaneda was Great to work with again , He is the BEST !!! We not only will have our vehicle serviced there, but when we are looking again for a vehicle Jenkins, will be the first place we go.
gtransport36
8 de oct. de 2016
This was my first time buying a car the experience was great and short the salesman was great he offered my family drinks he answered all our questions he was not rushing us to make the deal thanks for a great experience
tfarr40
8 de oct. de 2016
Our experience at Hyundai of Ocala was great. The staff was very accommodating. Our salesman, Dominique took the time to find the right vehicle to fit our needs and get us the right price for the vehicle. The financial department process was just as smooth & we were shown around to the service department as well for future services. We were contacted personally by Dominique by phone a week after purchasing the vehicle to see if everything was going ok with the "new car"...which was very nice. We would definitely recommend this dealership to anyone we know & re-visit it for future vehicles.
lovinglife37.jd
8 de oct. de 2016
Would highly recommend this place they are more than willing to help with all your needs. Also are great with kids and gave a area for them to play while they adults take care of business.
erichemminger
8 de oct. de 2016
Love they way Nico & others helped us get out of a bad used vehicle deal and in a better vehicle & deal. This was our second car Elantra within two weeks (purchase). We had brought in our first Elantra for a minor check and met with Nicolas and explained about an used vehicle we bought earlier in the year (in other city in Florida) with the financing & other problems. We sat down to look at the papers of that vehicle and realized we did get a bad deal but due to our situation at that time we took it. Nico, Kris, Shaun, Ian, etc.. helped us look at all the paperwork/credit/etc.. to get us in a better & more realiable vehicle which we really needed to but wasn't to sure since purchased 4mo prior. Due to the used vehicle business, they had our credit in a mess. Their were times when the staff had to play tag team since other customers were coming in but we never felt pressured. They all treated my wife & I well. It had been over 8yrs since buying a new vehicle and we enjoyed working with Nicolas & staff during the process of both vehicles. We have owned Hyundai's over the years especially the one that replaced our first Elantra which was 9yrs old and over 218,000mi. We love both Elantra's and even though we have had them since last month, both have over 1,500mi on them. Our second Elantra we took to Savannah, Ga (4hrs away) and drove very nice. Very comfortable to drive. I have owned a number of hatchbacks (Honda, Subaru, etc,,) over 30yrs and these (Elantra's) rank up with them. Just love the latest options (standard & extra) that are in the cars. Both Elantra hatchbacks are black and have the same options but the interior colors & pinstripe are different. Wife & I switch every once in awhile.
cmstalbot
8 de oct. de 2016
Dealership personel, as always, were professional and friendly. I have been going to Jenkins Hyundai Ocala for five years and wiil always recommend them to my friends.
sc3deb
8 de oct. de 2016
I came in to get a new vehicle after I had a total loss of my Elantra.I explained what I was looking for and Mr. Freeman worked extremely hard to find the right car for me that fits my family's budget. Thank you and Mr. Randell for making my experience with you a pleasant one.
mjbassoff
8 de oct. de 2016
The salesman made this experience enjoyable, he was extremely pleasant and truly a pleasure to deal with. I would send all my friends to see him. He was a breath of fresh air.
Hank Shields
7 de oct. de 2016
good job on getting my oil changed and new wperblades. Everything was handled in a prompt andprofessional manner.
wmanning1454
6 de oct. de 2016
My initial meeting with a Jenkins rep was conducted by Holden Agee. He asked about the model car I was driving and the model car I wanted to buy. After a brief discussion Holden said he would bring out two Sonatas. The first model, a white Sonata Sport with black leather and cloth interior sealed the deal. I the car was very similar to what I already had. The new model had everything I wanted including a sun roof. Holden answered all my questions in a clear, friendly and professional manner. His presentation was excellent. I would recommend a friend to him any time I was asked.
judywaite
6 de oct. de 2016
Would use this dealership again. Great service, fair prices and friendly staff. Physical building is extremely clean and inviting. This was the second vehicle that we have acquired through Jenkins and we have been more than pleased both times.
eglg77
6 de oct. de 2016
This is our second Hyundia. we are satisfied with the car and probably stay with your dealership,and service department, That is all I have to say
nilda1369
5 de oct. de 2016
My experience at Hyundai dealer went very smoth, as a senior citizen I was some what nervous about trying to get the type of the suv I wanted and the salesman really went out of his way to help me find the vehicle that was very comfortable with
dwfranz2003
5 de oct. de 2016
It was a pleasure to do business with your dealership when purchasing my 2017 Santa Fe Sport 2.0T Ultimate with Navigation. A special "Thank You" goes out to Christopher Dehn for making this purchase a success.
leecfgris
5 de oct. de 2016
I'm a returning customer and was treated greatly by Gus Saucedo, nice guy and a good person. Buy with him!!! they are great people and have a really nice facility. I could not be any happier!!
k8smimi
5 de oct. de 2016
Hyundai should be proud to have the professional staff at Jenkins Hyundai representing them! A pleasure to deal with and they strive to make sure the customer is completely satisfied.Thank you so much, Nico Estrada~Avila!!!
Jenndewitt13
4 de oct. de 2016
Thomas was a great salesman! Very friendly and super helpful. Best sales rep I've dealt with, he really went above and beyond. Definitely recommending them and him to everyone!
carlamccrn
3 de oct. de 2016
Was satisfied with my overall experience and definitely will (have) referred others. Carolyn Davis made it a relaxing experience and made every effort to help me find the car to meet my needs
jimandnancy1975
3 de oct. de 2016
This is my 3rd purchase of a Hyundai product. I keep coming back because I am very satisfied with the Hyundai brand. The sales person Kyle Lambert was very professional and listened to my needs. I am new to the Ocala area and like this dealership very much.
vanessa.gard
2 de oct. de 2016
Dominique Parker is a very good employee and salesman. He showed willingness to put me in the car that day. Other staff was very friendly and sufficient with time management and a desire for the job. Thank you
robertaben
2 de oct. de 2016
This is the third Hyundai we have leased from Jenkins and fourth Hyundai total because we bought a pre-owned Elantra before that. We've been extremely satisfied with the quality of workmanship and reliability of the vehicles. We've also had wonderful service from Jenkins, from the sales and financial departments to service and parts. Gus Saucedo in sales has taken especially good care of us.
Carla
30 de sep. de 2016
average dealer for the area sometimes pushy at the sales end but that's. the business I guess.. Service end is niceWish there was a viewing area of the repair shop, I would like to be able to see the work being done, I may not be sure that the work is being done, such as rotating the tires I can't tell if it was done or not.
cbwincat
30 de sep. de 2016
Overall an excellent experience leasing a new Santa Fe. I traded a previous lease in early and the dealership gave me the best deal they could to make my wife and I comfortable with the new deal and the new vehicle. My salesperson was excellent. He knew his product well and demonstrated all the technology and features of the Santa Fe. He also followed-up later with us by phone and in person when we visited the dealership with a screw in one of the tires causing a slow leak.
angecharlton
29 de sep. de 2016
I am a returning customer. Jenkins staff are always very professional, they give you all the information you need and make you feel comfortable making a decision.
hammac48
29 de sep. de 2016
Elantra Looks good, fun to drive, MPG is great. Service is excellent. My buying experience was very enjoyable.Show room facilities were brand new modern and without comparison,
jrmaxe
29 de sep. de 2016
We had a very positive experience purchasing our new Hyundai. We would recommend this dealership to anyone looking to purchase a vehicle in the near future.
A. Alvarez
28 de sep. de 2016
Jenkins Hyundai is a great place to have repairs done. I haven't purchased a vehicle there but will bring mine in to have it worked on.
Hugh
28 de sep. de 2016
I would like to thank the staff and work force at Jenkins Hyundai for the outstanding service I was given Everything I asked done to my car was done with a thank you for the opportunity . Every question I asked was answered with a thank you. So this review is done with a THANK YOU.
bankochristina
28 de sep. de 2016
Nico was extremely Professional and friendly. He gave me a hug when I was leaving because we were joking develop a nice bond in the short time I was there. As a manager myself, he is someone I would want on my team!!! Hyundai is lucky to have him!!! When I go back for maintenance on my car, I plan to go out of my way to find him just to say Hello because he was Soooooooo pleasant!!!!
Jim Vough
27 de sep. de 2016
Friendly sales staff, took their time to show me exactly what I was looking for.
Frank E. ARsenault
27 de sep. de 2016
On 9/11/2016 I purchased a 2017 Sonata from Jenkins Of Ocala. When I asked to go over the using of the Navigation system( because this was extremely important to me) I was told to come back in two days and someone will go over everything for me.When I returned two days later is when I was told that Sonata Navigation was operated by plugging into ones own Cell phone and operated by Android auto. This is "NOT" what I expected and asked sales why was I not told this before I was told to go home and returned two days later? After speaking with various Management people I was now told I had a "USED" auto and it is worth "LESS" that two day ago.They tried to set me up in a rental which I did not want and then left me as a dissatisfied person.I was "NEVER" told that there is Sonata models with complete Navigation systems that I wanted. I would have bought such.I did not know this until I drove to Parks Hyundai in Granville Florida and was shown a Sonata Limited, "Which I did purchase from Parks.I am very dissatisfied with this dealership along with putting a call to their CEO Mr. Tom Formanex (which has not returned my call as yet.Frank Arsenault
kds1624
27 de sep. de 2016
Great service. Finance guy was awesome. Very quick and thorough. Tomas was awesome. Very friendly and found exactly what I wanted.love my new car.thank you.
larrymassillon
27 de sep. de 2016
I already stated how I felt about Jenkins Dealership in previous box but will just add to it since the computer wants me to fill in this box Everyone (Carl Profit) was very helpful in my deal (2016 Hyundai Azera) All departments were efficient and know their jobs
debbie.cole9
27 de sep. de 2016
I so appreciate being introduced to the Hyundai Azera. As much as I have loved my last two Sonatas, I absolutely love this vehicle. Everyone, especially Cory bent over backwards for me. Love, love, love this car.
srcrafts48
27 de sep. de 2016
They were good, thought of everything, had it detailed and filled gas tank, put in floor mates for me, and it was clean very good service
aztakerfan
27 de sep. de 2016
Had a great experience got a nice new car and very excited to drive it thanks guys Danielle was very nice I will definitely recommend Jenkins to my friends
gustavovautier
27 de sep. de 2016
Overall , the negotiation was easy and the staff easy going. Make me relax and confidence with my purchase . I will recommend the dealer to my friends for next purchasess
JohnnyA
26 de sep. de 2016
Jenkins Hyundai of Ocala has been a outstanding dealership to do business with on purchasing a new vehicle. We have owned 4 Hyundai's over the years, Accent, Elantra, Sonata and our latest purchase of the New 2016 Veloster, all purchased at this dealership. Hyundai has been an outstanding vehicle for us and that includes all four of them. This dealership has always been great place to go when purchasing a new or preowned vehicle. There Sales Staff and Management personel have always been great and our latest and greatest of all has been Mr. Nicolas ( Nico ) Estrada Avila who helped us with our new Veloster. A very professional, very personable young man ( Sales Pro ) who knows his product very well and works with strong ethics, integrity and a pleasant personality to make your experience at Hyundai of Ocala a very rewarding experience, you can't help but keep coming back for your next vehicle. Thank You Nico and Staff at Hyundai of Ocala, John and Debra.
hfoxiii35
25 de sep. de 2016
Kyle Lambert was a great salesman and very knowledgeable about the vehicle. He was very friendly and upfront with everything. Best experience I've had at a dealership in the area. Not to mention the dealership amemtities. Top Notch job all around. Thanks again to Kyle Lambert for selling us this car and to the Jenkins Hyundai team for making this a reality.
j.wolf.1
24 de sep. de 2016
Great place. Very good with loaner cars or rides when car bought in for service. Gus was a pleasure to deal with. Never felt anyone was overly aggressive or annoying. Almost every person there goes out of their way to keep customers happy.
ayjayy18
24 de sep. de 2016
Awesome service love the kindness of the sales representative and I would definitely recommend people to come your way and get a nice working car
carneykathy32
24 de sep. de 2016
This was the third vehicle purchased at Jenkins. First one was 2008 E. Minivan, then a 2015 Santa Fe Sport. I was there for service a oil change. I was approached by Daniel to see my interest. I was caught off guard but ended up buying the 2017. I am happy with the car.
cydhay
24 de sep. de 2016
This is my 4th Hyundai purchase I received an excellent deal and was treated in the most professional manner Overall, my experience was better than I had anticipated I left with a great car, at a very fair price. Who could ask for more!
debbie.cole9
24 de sep. de 2016
So glad I was introduced to the Hyundai Azera. I absolutely love my new car. The people at the dealership have always worked with me and I have owned since 2007.
wetawt
24 de sep. de 2016
I have dealt with two other Hyundai dealerships in the past and they did not even come close to the total buying experience that you have offered at Jenkins of Ocala. I will definitely return in the future.
Mike Latshaw
23 de sep. de 2016
The best service dept. I've ever dealt with in my 6 decades on the road.
fl.bunny
23 de sep. de 2016
Both Thomas and Dominique were very thorough and helpful with the entire car buying process. I am extremely satisfied and happy with the vehicle I ended up purchasing with these guys. Dominique was still training at the time and did a wonderful job explaining everything and what he wasn't sure of, he made sure to get an answer for me in a timely manner. My teenage daughter who will be using this vehicle as she learns to drive, was very excited as well and asked Dominique if we could get a bow for the picture...he went out of his way and happily obliged. Overall satisfaction of the entire car buying process at this dealership is a strong 10!! I'll definitely be coming back. Thank you!
llouche
23 de sep. de 2016
My husband and I had been shopping around for months and had visited several dealerships from several different manufacturers. We were very impressed with the professionalism of the Jenkins dealership. We were referred by a relative to see his salesman. That salesman was no longer at Jenkins, but we were very happy with William Castaneda! He was very pleasant and extremely knowledgeable. The sales manager was also very professional and willing to work with us. Juan Del Arco, the business manager, was pleasant, knowledgeable and efficient. After the sale, Shannon Rodis helped tie up a few loose ends and we were invited to a New Owner dinner and presentation where service procedures were summarized and the floor was opened to questions. Buying a vehicle is not usually a very pleasant experience, but this time was different. We know now why Jenkins is so successful - they really have their act together!
Carla
22 de sep. de 2016
Caroline Davis was the best car sales representative I have ever dealt with. She went above in every effort to get the car I wanted. I had looked at multiple dealership Web sites to try and determine what would be the right vehicle for my needs. I online chatted with several sales reps. and felt to choose to start physically looking with the Ocala Hyundai and had been told to ask for Carolyn. She was prepared for my arrival with the car I had initially considered even cranked and cooled for a test drive when I arrived. There were some features on it I didn't need and she suggested and showed us many other options. Even though I could tell she is quick and efficient she still made me feel comfortable and the only customer she was there to serve. She made the stress of making such a purchase of a new car much more relaxing. I never felt pressured or coerced into anything, which from past had been my experience with auto sales representatives. I have already recommend the dealership and a Hyundai vehicle to family and friends. In past I have owned several Toyotas but very happy and satisfied with the quality of my new Hyundai, (however I have only had it for 3 days). I highly recommend anyone searching for a new vehicle to deal with Caroline at Jenkins Hyundai of Ocala
c4coupe
22 de sep. de 2016
I like the pickup with the 2.0 t engine. All electronics work. The vehicle fit and finish is good. I think the brakes could be bigger for a 4000 # vehicle. I would like power folding mirrors.
garyhelwig6
22 de sep. de 2016
Great place to do business !!! Employees are all knowledgeable and helpful it's always a pleasure to get my vehicle serviced by professionals working at Jenkins auto sales !!!
gusenterprise
22 de sep. de 2016
Excellent Customer Service, welcoming atmosphere, I would recommend Jenkins Hyundai of Ocala to my friends and family. The experience was great, Jeff Paige's customer service was outstanding, he listened and understood our need and found the perfect vehicle that we needed.... Great Job Jeff!!
deav.chavez
22 de sep. de 2016
Jeff was able to find the right car for my family and budget. Been driving for almost two weeks and I couldn't imagine having any other vehicle. Thank you oh we drove an hour and a half to work with Jeff Paige and the rest of Jenkins.
supshellshocker
22 de sep. de 2016
Always great service from jenkins. Especially Shannon Rodas and Chris Dehn. Very professional, courteous, and friendly. Have bought several vehicles from this dealership and will continue to do so.
anthonydepesa
22 de sep. de 2016
Nico and all the people we interacted with were very professional and knowledgeable of the vehicles we looked at and got exactly what we wanted option wise and more. We purchased this vehicle because we are one of the owners whom were violated by Volkswagen and the Passat TDI Diesel Scandal and we are turning that car into VW at full buyback of what we owe on it and I hope that everyone turning their vehicle back in to VW come to your dealership as the experience was outstanding.
kdan9964
22 de sep. de 2016
Thomas in sales did a great job. Great vehicle selection. Salesman very thorough in explaining features and set up electronic features.Finance did a good job explaining my contract.
Emile Guay
20 de sep. de 2016
MY 2014 Santa Fe was in for service as we were waiting my wife decided to look at the 2017 Santa Fe. Well our sales person Daniel was telling us about all the new features on this new car we sat down and ran numbers and left with a new car. NOW THAT'S AND OIL CHANGE
scootshell2
20 de sep. de 2016
Excellent dealership...This is my third vehicle with Ryan the sales manager. I know I can trust him and the information he provides. Kyle the salesman was very knowledgeable, pleasant and educated. I highly recommend this dealership
steve94
19 de sep. de 2016
I have been there for two other cars and I just got into an accident and my 2013 was totaled so I came back to Jenkins to get another car. Well I worked with Gus before, so I went back to him to see what they could do for me. Once again they did a great job finding me a car I would love and that it fits in my budget.
dolfin.2
19 de sep. de 2016
Thanks for a good experience for buying a new vehicle. Will probably return for maintenance even if the distance is further.than we would l like.
mildredchirkis
17 de sep. de 2016
very pleased with my dealings with Jenkins would go there again ans would reccomend some one I knew if they were looking to purchace Friendly people
ptbarbour9
17 de sep. de 2016
My experience was great. Every one was friendly. Nico did a great job showing me the car and its features. He was very knowledgeable and spent the necessary time going over all my questions about the car. He was very patient and courteous. A very nice young man! I was given a great deal by him and Cote. I was in and out of the dealership in a timely manner. A person should not be made to write a review. This should be optional. The first time I filled out this survey I ended up deleting it because it could not be completed without this 25 word + review. Just saying. I only did it this time because I wanted everyone to know what a great employee Nico is. Otherwise, I would have deleted this email as well.
gldcowgirl
17 de sep. de 2016
100% satisfaction. From start to finish this experience was excellent in terms of sales professionalism, friendliness, and no pressure. Car was in perfect condition when I took possession.
vanpat71
17 de sep. de 2016
Very happy would be happy to come back. will have service and question done here. y sales person was friendly and worked hard to see that we were happy with our outcome and we were very happy with her.
Lee Guerrero
16 de sep. de 2016
Nice transition , highly recommended, Gus was very nice and made the process very easy
John Spath
16 de sep. de 2016
The service was done quickly and I was out in about an hour
davidrbye
16 de sep. de 2016
I am very impressed with this dealership and the staff working there. Our Sales Person, Nicolas Avila, was very knowledgeable about the different models, which helped me to decide on the car I bought. Also, I appreciated the follow-up calls to find out if I had any questions, regarding the new car.
tmccormick270
16 de sep. de 2016
Had a overall great experience. We got the car we wanted at the price we needed. Will return for service and purchase of next car.
joaminer
16 de sep. de 2016
I am pleased with my vehicle and will recommend this dealership to my friends. This is my second Hyundai Sonata William was the best salesman
tilley_tom
16 de sep. de 2016
Be informed we were very pleased with our salesperson (Gus Saucedo).. My wife only wanted to deal with him as he was very patient, understanding. We will defiantly asked for him in the future if we are looking a vehicle.
Tom Hopkins
15 de sep. de 2016
Great service personnel. New service department is wonderful. Very up to date.
kennethaseymour
13 de sep. de 2016
Great service and great people. Would recommend. Easy in and out process and great pricing. I am very pleased with my new purchase and would do it all over again if need be.
mstephens43012
13 de sep. de 2016
Overall Satisifed with my experience at the dealership. I went with a lease for the first time and I hope it works out with what I was promised.
cbest002
11 de sep. de 2016
My husband (Allan Best) and I (Christine Best) want to thank Carolyn Davis and Carl Polite- Sales persons for helping us to select our dream vehicle. Sean Eason and Cote Mulligan -Finance help us with selecting the best vehicle plans regarding leasing and car care plans. These four Hyundai professionals were sharp, caring and listen to our concerns.
mmh99
11 de sep. de 2016
Great experience!! I would recommend this dealership to anyone who is looking for a new car! They have been nothing but helpful and nice!! They have great prices! Ask for Ryan, Carolyn or Salina! They all are so helpful and knowledgeable!!!
John Trombetta
10 de sep. de 2016
Keith Andrews our service writer is the Best ! He is a credit to your company!
dbmisikoff
10 de sep. de 2016
The dealership experience was professional and courteous. The sales representative was knowledgeable and helpful. The finance manager was professional and very helpful and answered all questions we had. We would have liked to have a maintenance schedule provided at time of purchase but were able to find this information on your website.
absturkie
10 de sep. de 2016
I had an outstanding experience with the whole process. From testing driving a couple of different cars all the way to signing the paper work. Top notch customer service.
corar34
10 de sep. de 2016
Great people very helpful. Always take care and explain things. Don't matter how small a problem. Glad I found this dealership when moving from nh
martinezroberto32
10 de sep. de 2016
Great service and great place and really kind staff. This is my second car i got from this dealer. I will return every time i need a vehicle
haroldandcandi
9 de sep. de 2016
Building was sweet, staff were friendly and very helpful from asking if we would like coffee or water and made sure we felt important to them for our business. Upon meeting our salesperson, we could not have been taken care of any better. Loved this dealership and it's staff. Gus will always be our and anyone we send to this dealerships salesman. Harold & Candi
anncappadonna
8 de sep. de 2016
William Castaneda (Zorro) was very professional and a pleasure to work with. He went out of way to find a car that met all our requirements. I will definitely recommend the Dealership and especially Mr. Castaneda.
nhl_ihl
8 de sep. de 2016
Carolyn Davis is Awesome! I have and will recommend her to everyone. She takes the pain out of car buying. I would not buy a car from anyone else. Thanks for everything you do Carolyn and keep up the great job!!!!!
crystal.osborne5
8 de sep. de 2016
Jason Cackowski at Jenkins Hyundai was amazing to work with. I had a great experience and I will definitely recommend this dealership. They listened to me and did not pressure me.
christinethompson360
8 de sep. de 2016
Enjoyed my experience. Tim delivered on everything he said. Did not have a good experience the first time I purchased s car there. This time was enjoyable. I have recommended your dealership to several clients.
shericollett1201
8 de sep. de 2016
My experience at Jenkins Hyundai was great, I love my new veloster, Selena is very knowledgable and made my purchase stress free. I would refer friends and family to Selena.
digilioo
8 de sep. de 2016
don't like these cars i was very disappointed with over all driving of this car. sorry i bought a santafe should have stayed with a general motors car. from start to finish everything was disaster, my down payment was cut in half did not give me trade value promised, as far as dealer prep was told even though a scam hyundai dealer say's everyone pays. car after taken home drifted all over road,was told when you get a thousand mile check up tell service needed (alignment) promised a tow hitch, was promised at no expense to me it will pull 5000 lb only pulls 2500 can't use on my boat. talked to gm at dealership, this man talked about everything other then issues (1 what about trade in 1500 less no answer(2 what about down payment lost 2500(car was not preped now after$18,250.00, $5000.00 down payment $7,526.00 pay off they said i had to finance part to they get money from hyundai i wind up paying on $17, 000.00 tax on a $30,400.00 cash payoff. can't find window sticker or lemon law not even received the 1000 mile check when brought in with 940 miles to get aligned. be careful every one keeps asking if you want soda, water, coffee, while all through buying of this car. never again
maryanne1940
8 de sep. de 2016
Since 2006 when I traded I my Chevy Tracker in I have always had a good rapport with everyone at Jenkins Hyundai. If I did not think that I was treated fairly I would not have come back and bought or leased 5 Hyundais over the last 10 years.
bobbyfl89
8 de sep. de 2016
I went in with the purpose of trading in my old car and getting a new one the same day , within a few mins of parking I was greeted by a gentleman named William, I got right to the point of what I was there for and after a few minutes of him showing me what was in my price range I selected car and was driving it away within a few hour. I'm very happy with the service I received. Robert Slattery
mwpeterso
8 de sep. de 2016
Everyone at this dealership was very professional and had my best interest during the entire process. Every part of the experience was handled as if they were doing it for a family member.
margoxxoo
8 de sep. de 2016
Love the car very polite and helpful would recommend to a friend drives great very quiet love all the features Nico is a great salesman
bandbh1960
8 de sep. de 2016
Kyle Lambert, our sales representative, was very knowledgeable about the Santa Fe model we elected. He was respectful and provided us with very accurate information, including the financial information we needed. We never felt pushed or persuaded into something we did not want. We returned to the dealership a couple days later just because we couldn't remember a particular instruction. He was very gracious to come out to the car and demonstrate what we need to understand.
dcignarale
8 de sep. de 2016
I was new to the area so took the advice of a friend as to the quality of Jenkins Hyundai, boy were they right. Jenkins had great service, selection and price. I would definitely recommend them to a friend and would go there again.
Jenkins Hyundai
7 de sep. de 2016
Excellent sales team totally not pushy, Gus was the best!!
pennyxpress1
7 de sep. de 2016
love my new elantra gt, used today for the first time, seats down cargo space was big enough to haul all the blankets from one of my training center clients.
ss_delrosario
7 de sep. de 2016
I was very pleased by the hyundai staff Daniel Pack for helping me to have a brand new car for the first time in my life. He gave me his tireless time to avail a brand new car on the day of 17th day of August 2016, especially when i test to drive the car. Thank you.
wilson winter 111
2 de sep. de 2016
first car i have bought in ten years. jenkins made the purchase very easy. the car is super, drove from ocala, fl. to saratoga, ny. and averaged 38.4 miles per gallon.
Rita K. Long
2 de sep. de 2016
Best car buying purchase I have ever had. The internet salesperson Carolyn Davis was fabulous. She knows all about the Hyundai's and answered all of my questions.
Alfonso Leone
2 de sep. de 2016
Once price was negotiated, found everyone to be very helpful and friendly. Especially Carl and Meghan. Would recommend this dealership to anyone. Also like their clean facility!
Joy C.
31 de ago. de 2016
I always come to Jenkins Hyundai for my auto service needs. The people there are polite, friendly, courteous and honest.
BenSilvestri
30 de ago. de 2016
Was Happy with service and treatment from staff. I had two recalls that I did not know of, they were taken care of at that time.
Sherry Dahman
30 de ago. de 2016
Excellent service with Keith, waiting facilities and quality of repair. It was easy to make and appointment and I appreciated the reminders. I would like to be reminded in three months of the next service.
Elizabeth
29 de ago. de 2016
Very accommodating and helpful. Got me in and out quick with no appointment. Waiting area is great.
Jimbo
29 de ago. de 2016
From the initial chatting on the website to the appointment to view a selection of cars to the actual purchase itself, I could not have asked for more!
vickie.ramos
29 de ago. de 2016
Once again..Daniel Puck great job..you are the best...definitely you are our guy to go to...honest, friendly and sincere...i had previously heard bad things said about Jenkins but i am glad that i did not let that cloud my judgement and I took a chance and saw for myself how you guys provided excellent service..will continue to return to Jenkins in years to come. Thank you
Brett A.
29 de ago. de 2016
My experience with Thomas and everyone else at Jenkins Hyundai was excellent. They have a great selection and knowledgeable staff. I have never been so happy with a car purchase and would gladly go back to them again.
Cigna
28 de ago. de 2016
I was more than satisfied with the service and price that I received. The dealership is beautiful and has quite a selection.
robert_nolan3
28 de ago. de 2016
I called in to speak with Carolyn Davis and also dealt with Jason Cacowski. Awesome experience. Will never forget it. Would definitely consider returning for my next vehicle purchase.
alex.martinez238
27 de ago. de 2016
Carolyn & Zorro were very helpful! They worked with my wife and I to find the vehicle that would fit our budget. My parents and I always do business with Carolyn :-)
erin2
27 de ago. de 2016
My son (10 yrs old) and I are extremely happy with our new Accent. We love it. Thank you Danielle and Kyle for all your help! This is our 2nd Accent from Jenkins Hyundai and we couldn't be more pleased!
davems150
27 de ago. de 2016
Tomas Flaitz did an excellent job. Working with him was a pleasure. He was friendly, knowledgeable, and always provided answers that were straightforward and to the point. He never pressured and decision. This was one of the best car buying experiences I've ever had.
Joseph F. Anderson
26 de ago. de 2016
This dealership always provides top service with great personnel..
me
26 de ago. de 2016
I purchased a 2014 Santa Fe from Jenkins and assumed (my mistake) that everything in the vehicle is warranted bumper to bumper for 36 months or 36000 miles.I purchased the vehicle in December of 2014; the battery just went on the vehicle.When I took it to Jenkins I was told that since the battery is over 24 months old it is not under warranty and that it would cost me $181.00 for a new battery.It is a total same that the dealers do not put NEW batteries in NEW cars.How long has this battery been sitting in the factory or on car lots before I purchased it.I hope that future buyers of NEW CARS read this so they can make sure that the battery in the new car they are buying is truly NEW.Of course I did not purchase a battery from the dealership; I purchased from Hurricane Batteries in Ocala for one half the price quoted at the dealership (someone has to pay for the new showroom and other so called goodies, NOT ME).Happy hunting for that new car.
martberr
26 de ago. de 2016
I would highly recommend both Jenkins Hyundai and our salesman, Dalton. He was both kind and patient, explaining each step in the process. My wife is handicapped and Dalton made sure we got the right car, with the features we requested. I believe he is a true asset to your organization and that he deserves very high marks from both my wife and me. I love my new car and I so appreciated Dalton's expertise, helping us to make an informed decision!
samie341127
26 de ago. de 2016
This was a very pleasurable experience. I enjoyed the dealership very much. My salesman, Dalton Ower , was an excellent salesman. He knew his product and was able to answer all my questions quickly and effectly. I would certainly recommend him to all my friends and associates.
eagletransportation
26 de ago. de 2016
William was/is caring about all our needs and very polite. For being new in sales he's great. Jenkins has a great service department everyone works has a team.
xevmang
26 de ago. de 2016
Love it, Have bought multiple vehicles from this place and have never had a problem they staff is great and willing to work for you to overcome anything they can if necessary!
gennm
26 de ago. de 2016
Jack in the service department really changes how we view the Hyundai dealership. Overall, the sales people are very rude, especially Ryan Baroni. I have heard him pressure and talk people into deals as well as talk people right out of them, as opposed to listening and seeing what he can do for the customer. He told me I would not be able to get into a new vehicle at all, when my husband went in to service my current Hyundai we found out differently. This is not how car buying should be, it should be a pleasant experience without pressure. Jack provided that so KUDOS to him because my husband and I were not ever going to go to Jenkins Hyundai for another vehicle ever again.
shammomcc
26 de ago. de 2016
Like the fact that rear seats fold forward to make more space in back. Really impressed with mats that cover the back of the rear seats.
jordansmith350
25 de ago. de 2016
My experience at Jenkins Hyundai was fantastic. I got what I needed and was joyed by purchase. Everything went very well and I'm still happy with my purchase.
pgrigsby
25 de ago. de 2016
I had my second awesome experience working with Carolyn Davis at Jenkins Hyudai in Ocala, FL this last July. Carolyn put me in my first Elantra GT in 2012 and I'm happy to continue in the same 2016 model. Wonderful car perfect for all of my needs. Great to be able to build and continue a relationship with such a top notch service and sales team. Thank you.
rlucassfj
25 de ago. de 2016
Got everything I was hoping and MORE!!! Great service, Jack was very patient with me, took time to answer all of questions and made sure i understood
bigmack73
25 de ago. de 2016
Jenkins Hyundai is a GREAT place to buy a Hyundai in N central Florida and Gainesville-Ocala area. Their Sales Manager Jeremy Agee is a local who will treat you right, and has great salespeople like Gus Saucedo who will work hard for you to get you a great deal and put you in a Hyundai. I drive lots of miles for my job, my 2014 Accent averaged 39.6 MPG over 90K miles of reliable driving, and my new 2016 Veloster is averaging 40.7! These cars get the highway mileage you need to minimize your annual fuel costs.
juliedwalker3
25 de ago. de 2016
Jenkins Hyundai was such a pleasure to work with. Everyone we met was kind, helpful, and always asked if we needed anything or were being taken care of, even if they weren't directly helping us. Our salesman, Thomas, was wonderful. He made sure we had everything we needed and patiently took us through 2 test drives because our 6 week old daughter was with us. He listened to my concerns from our previous Hyundai experience, and made sure that we felt assured these concerns would be taken care of- and they were!
miskate83
25 de ago. de 2016
Our Salesman Gus Saucedo always goes the extra mile to get your business and to keep your business. He is highly professional in getting the results that matter. Gus listens to what you are looking for in your next vehicle. We highly recommend Gus to all we know that are looking for a vehicle! Thank you Gus!!
Robert Wlliam Henry
24 de ago. de 2016
We had a good experience...the salesman, Kyle Lambert was courteous, respectful and knowledgeable about the model we purchased. Other staff members we encountered were alsso very pleasant.
Coco1112
24 de ago. de 2016
Excellent place to buy a car. I would recommend it to friends. My sales rep didn't hesitate to meet my needs and was very considerate.
josicortese
24 de ago. de 2016
Will highly recommend to friends and family! I was very stressed about purchasing a new vehicle and came out very happy. Best car buying experience yet!
Carol
23 de ago. de 2016
I had requested window tinting and since it was going to take longer than the time I had allowed, I was offered a loaner car. The car was a new 2017 car. On the way home, the right front passenger tire blew. I was told to go ahead and call AAA for roadside service. After the tire was changed, I decided to return to the dealership since I didn't want to drive any more then I absolutely had to drive. The dealership did not charge me for the ruined tire, which they could have done. I am very grateful for that consideration.
Linette & Dennis Murray
23 de ago. de 2016
The newly renovated Jenkins Hyundai is great! The place looks good, the food offerings and physical comfort is easy to take advantage of and the services from the service specialists to the service itself is exceptional. We look forward to seeing Keith Andrews, Service Specialist each time. He is one of the reasons we have been buying and leasing from Jenkins Hyundai since we moved to Ocala over 5 years ago.
panther474
23 de ago. de 2016
These people did everything they could to help me! They were very knowledgeable and answered every question I had! I was so wonderful dealing with such friendly people.
shawn318
23 de ago. de 2016
Great deal on a new daily driver. Gets get mileage. Brian was a great and professional salesman. Would recommend to friends and family for future car purchases. Thanks again!
the chamelian
22 de ago. de 2016
As I pulled into a parking spot, there was Carl Polite, with a big smile on his face to greet me and my mom. I explained that I had inherited the vehicle and wanted to get it checked out to be sure it was safe to drive and also wanted to find out what benefits were included with being the owner. My friend who left the 2013 Azera to me, had paid cash for the vehicle and it had all the bells and whistles on it; it is a beautiful vehicle. Carl was just super. He had me drive it over to the bay area to be checked and then took me and my mom into the showroom, which is beautiful, and very clean....and waited with us the entire time. He called on Megan Westrick to help with the computer entries to have everything turned over into my name, as the new owner. He and Megan were both GREAT!!! So nice, and so relatable, not at all pushy in any way. Then Carl even came out to the car to show me exactly how all the features worked. A Great experience!
Gladys Rose
21 de ago. de 2016
Jason Cackowski was a no pressure sales specialist, which is the kind of person I prefer dealing with when purchasing a new car. My interaction with Timothy Koehler was positive, as well.
alfred giovanniello
20 de ago. de 2016
outstanding auto service everybody doing their job to a tee all employees seem to want the customerto be satisfies. a pleasure to have my auto service at Jenkins auto. thank you al giovanniello
David Savage
19 de ago. de 2016
New facility was very accommodating and the staff was very pleasant to deal with.
karencmt
19 de ago. de 2016
Each time I have visited Hyundai, I have overal satisfied with the staff, sales persons and financial assistance that I received. I look forward to my continued relationship and the new cars of the future with you.
Minniedolly
19 de ago. de 2016
Everyone spent a lot of time with me to make sure I was happy with my Elantra. Carolyn Davis called me a few days later to make sure everything was ok.
cmsgtpope
19 de ago. de 2016
People were helpful and really cared. They treat you like a friend or a member of the family and not like another sale, just trying to get your money. Will definitely be going back for all my future vehicles.
russel08
19 de ago. de 2016
The car is very good and I am pleased with it but the way the sales dept. works is not the way I like to do business.
elainecolon12
18 de ago. de 2016
Very good service I will recommend more people and I love my car I will come back to this dealer and my sales person jack was the best
yamydelvalle
18 de ago. de 2016
I am very please with the whole process acquiring a new car. I have recommended this car dealership and the sales representative to all of my friends. I will continue coming back to Jenkins Hyundai Ocala.
cathyradabaugh
18 de ago. de 2016
Niko was very attentive and made us feel very comfortable and couldn't do enough for us to make our wait pleasant, He explained in detail all the newer features and should us how to use them, he has even called our home to followup with any needs or questions we may have since purchase.
lmeineker
17 de ago. de 2016
This is my 3rd Hyundai from Jenkins and I've always been impressed with their service and attentiveness they give to their clients! They have also designed a desperately needed renovation for the clients comfort while waiting for service!
luvgolfin
16 de ago. de 2016
Please see the recommendation above.We were exceptionally pleased with the attention paid to us by our sales rep. and the other gentlemen who completed the transaction of buying our 2017 Accent.
gabeverly
16 de ago. de 2016
I'm not sure what the title of my review is, but? All I can say is that Holden is a very good sales person. The thing that I think could have been better would be to have a day to go over the conclusion sheet.
sonnyreb
16 de ago. de 2016
Only one word needed GREAT !!!!!! From the time you walk in the door I have always been treated as a friend !! This is our 3rd purchase from the Ocala store, and will not be the last !
lameg
14 de ago. de 2016
This is my second Hyundai and I love it. Demetrius Hudson was great. I highly recommend him. We will definitely come back for our next car.
Nita
13 de ago. de 2016
Great experience every time I bring my vehicle in for service.
Douglas S Tilley
12 de ago. de 2016
John Handy is excellent - give him a raise!!!!!! The battery went dead - had to call roadside assistance - they responded quickly and got the car started. Went to dealer and the battery was replaced under warranty.
Richard
12 de ago. de 2016
Very happy with the customer service and all Jenkins personal!
michaelgeorgemangan
12 de ago. de 2016
I was very pleased with my overall buying experience and have since returned to lease a 2017 Hyundai Elantra for my son. I am enjoying my new Sonata.
chuck6533
12 de ago. de 2016
The purchase of a new Elantra and trade of my 2014 Sonata was indeed a pleasant experience. Brian was very responsive to my requests for the type of vehicle (Model, Color, and accessories)and he demonstrated how to operate completely. My wife and I are very satisfied with our purchase of a New Elantra from Jenkins.
Alfred G, Kopel Jr.
11 de ago. de 2016
Needed to have my car serviced, While there spoke to Tom Vanderhoof regarding a new automobile. Thinking about it, and will return on Saturday with my wife. If we can lower my payment maybe we can make a deal. It's up to the wife.
davedee1965
11 de ago. de 2016
See previous page for details,excellent dealership and staff. Our Jenkins Rep. is Carolyn Davis who we have transacted 3-Hyundai's since 2007. Continue to stay with a winner. Carolyn knows our requirements and is most responsive when called upon. The 2017 Santa Fe has everything the expensive Lexus has for far less money. And everything works flawlessly. We leased this one as we donated our 2011 to a family member in need of a dependable car therefor no trade. Be interesting to see what will have changed in 3 years when we turn this one in.
rjohnson236
11 de ago. de 2016
Very pleased with my new Santa Fe. Tom Gemkow was easy to work with and overall my experience was favorable although it took all afternoon to complete the transaction. Jenkins Hyundai overall is very professional. Recommend this dealership.
creeannwhite
11 de ago. de 2016
Cory and Kyle were beyond helpful and professional throughout the entire process of purchasing my new vehicle. Cory greeted my family with a smile once we arrived and together they found exactly the car I was looking for. I will definitely recommend them to others who are looking at purchasing a new vehicle in the future. Thanks for all your help Cory and Kyle!
janderson72
11 de ago. de 2016
As stated above Pete, Sean and staff all were professional and are the reason I have purchased 7 vehicles from Jenkins Hyundai... I have in the past and will continue to praise Jenkins Hyundai
buffee67
11 de ago. de 2016
I was very pleased with my experience at Jenkins and all the staff that I came in contact with. Meagan Westrick was my sales person and she was a delight to deal with. She made sure we were satisfied and knew how everything worked. Would highly recommend her and Jenkins Hyundai to my friends and family.
rdmd144
11 de ago. de 2016
We came to Jenkins of Ocala to have our 2013 Elantra serviced. While we were there Jack Koczka, who turned out to be our salesman stopped by our table to see how everything was going and asked what was the thing we most liked and disliked about our Elantra. We mentioned to him that I was having trouble getting in and out of the Elantra. He suggested that maybe a Tucson would be better for me and asked if he could bring one up for us to see and drive. We agreed. We fell in love with the Tucson. We still owed two years on the Elantra so Jack worked a deal for us to pay less than we were paying a month. I can not say enough about Jack Koczka. He made us feel special and continues to stay in touch with us to make sure we have everything we need.
grnlady99
11 de ago. de 2016
Everything and everyone was professional yet personal in the best possible way. We are very pleased. We will and have already recommended Jenkins and Jason to everyone we have shown the new vehicle to.
jimirened
11 de ago. de 2016
I enjoyed working with Jack on exchanging my leased 2013 Hyundai Elantra that had about 4 months left for a turn in time. I moved down from Maine and the person I worked with up there(Jim Davis) 3 years ago was very friendly & helpful on different occasions & kept in contact with me at different times to make sure I was still pleased with my leased Elantra. I couldn't believe how Hyundai is going above above the normal call of duty. I hope I get as good or better care as before. Keep up the good work. Customer service definitely means alot nowadays when nobody usually cares other than making the all mighty dollar. I hope to remain a happy customer!
jimmyz533
11 de ago. de 2016
CARL POLITE WAS OUR SALESMAN . IT WAS VERY HOT OUTSIDE . HE SAID WAITE IN THE SHOWROOM. HE WENT OUTSIDE TO START THE SANTA FE SPORT TO COOL IT DOWN FOR US BEFORE WE TEST DROVE IT. THAT WAS A VERY NICE THING TO DO.
Jerry Borresen
10 de ago. de 2016
Everything went smoothly , got my car when it was promised.
Richard Hammed
9 de ago. de 2016
I was completely satisfied with all the info and help I got from Jeff Paige. What a personable young man.
adaniel7747
9 de ago. de 2016
It really felt like family they welcomed me right away and made me feel at home even offered me food ams drinks. I will not buy my vehicles anywhere else
lynnc65
9 de ago. de 2016
My husband, Jim and I are very pleased with this 2016 Hybrid Sonata, as seniors we chose a vehicle with the driver assist features. The blind side detection and lane departure are wonderful, but our favorite is "Smart cruise control with stop & start capability. The blue link, lots of information, still learning. We are very impressed with the driving, comfort and gas mileage of this particular car.
cpeguero81
8 de ago. de 2016
Miss Davis made us feel like family. Jenkins Hyundai will always be our dealership. That is why our whole family once was a Hyundai family cause of Miss Davis.
bobjurgens1
8 de ago. de 2016
Everything went well. I like the 10 year 100 thousand mile warranty. Refreshing to see that a warranty can be transferred when buying a new car in the future or transferred to a new owner.
pass2_us
7 de ago. de 2016
Carl Polite is a true professional who went out of his way to make sure we were satisfied and happy. I fully recomend him to anyone.
mas194a
6 de ago. de 2016
Carolyn Davis and Sean Eason made the experience of buying a car fun and easy. When my pregnant daughter announced she was HUNGRY in the middle of everything, out came a menu and lunch was served in about 15 minutes for us. Sean was able to get us the financing we needed and was able to explain it all in layman's terms for my daughter, which was great!
dragonrealm
6 de ago. de 2016
The staff that we dealt with was friendly and if there was something I didn't like I told them and they tried to accommodate me.
patmccranie
6 de ago. de 2016
Overall I was comfortable with the experience and I love my Tucson. Did not intend to buy during my visit. At the end of the day I was glad I did.
asencio.susan.a
6 de ago. de 2016
It was the best experience I have had in a dealer, and Gus Saucedo deserves all the credit because I felt like he was looking out for us and not just selling two cars. He is a true example of excellent customer service. He took time to listen to my needs, get me the two cars for the down payment I could afford, showed the cars, made sure that the cars were washed and full and showed me how everything worked before we left the dealer. And even called me after just to see how I was and and how I liked the car a few days after, when he didn't even have to do that but he did and that counts. A 5 star employee that you have there! Thanks so much, you now have two new loyal Hyundai customers, thanks to him.
Cate OBrien
6 de ago. de 2016
I really don't like having to take the day off work and sit at a dealership waiting for my car to be serviced. I realize that these things sometimes happen. But normally dealership repair sections can feel, well like you're sitting in a mechanics shop. Jenkins Hyundai of Ocala really gave me a surprise! A very pleasant surprise. From the moment I pulled up to the repair doors to the moment I left everyone was amazingly friendly, professional, and made my wait as comfortable as possible. Most dealerships have a couple chairs around on the sales floor where you can sit with a sales person. But Jenkins had these amazing tables with nice chairs for you to sit at and wait for your service to be taken care of. Free WiFi, a selection of coffee, tea, water and donuts as well as a television and some very comfy couches and chairs. All I can say is Jenkins has taken customer service a step up from what you normally see. What also impressed me was the fact that while I was not there to buy a car when I went for a stroll on the lot to stretch my legs the sales people were really friendly. Not just your "I want to sell you a car" friendly. Even when they knew I was just waiting on my car to come back from the shop they still treated me so wonderful. When my car was brought back everything was explained to me with all the information I asked for. Super professional people, super nice people.
kjjcraig3
5 de ago. de 2016
Every thing was very pleasant and met to our every expectation. We are very happy with our new Sonata. Gus was great! Couldn't of asked for someone nicer. We would definitely recommend Hyundai to a one and of course for them to ask for Gus S.
cam0
5 de ago. de 2016
The experience was fantastic, they couldn't have worked with us any better. The people were all professional and friendly, they bent over backwards to accommodate.
hornphyl
5 de ago. de 2016
Jenkins Hyundai is a good place to buy your new car. Salesmen are friendly, knowledgeable and not "pushy" which we appreciated. Would definitely deal here again.
marlarhunt
4 de ago. de 2016
Wonderful dealership and salesperson Carolyn Davis. Everyone we worked with was very friendly. We have bought 5 cars from them and Carolyn Davis and plan to continue buy our cars at Jenkins Hyundai in Ocala, FL
picuvega
4 de ago. de 2016
We did not like the fact that I had to go back to the dealer a week after signing contract.... to find out that the bank did not approve my monthly payments & that......I would have to pay $81 a month more for 24 months to have an extended warranty!! SO NOW I HAVE NO EXTENTED WARRANTY!!! Probably lost repeated customers....... ALL... for just $5,000 which you probably make in the sale of one car. I know it's a business.
gregcreasey
4 de ago. de 2016
Dealership was modern and very clean. Employees were polite and helpful and found a way to help us with a vehicle that was upside down financially and leased us a very nice car. It was an excellent experience.
mshuller
4 de ago. de 2016
Carolyn was fantastic and extremely helpful! I would recommend her to anyone that is looking for a new vehicle! I hope to work again with her in the future!
Deborah Long
4 de ago. de 2016
Very professional work done as requested in a timely fashion
harrishill
3 de ago. de 2016
Wonderful place to deal with. Brian Marynak and Thomas Gemkow helped tremendously with our decision.on what vehicle to buy for our wants and needs. They know the products they are selling and can explain high tech features in a way anyone can understand. Very grateful for their assistance. Plus they were fun to work with!
wiskey57
2 de ago. de 2016
I live in Gainesville but it was worth the trip to Ocala. I was very happy with the deal we struck. Nico Avila was great and Manager Joe Shows was a pleasure to negotiate with (honest and fair). I would recommend Jenkins Hyundai to Family and Friends. This was the second Elantra I purchased here.
billyde3
1 de ago. de 2016
Friendly, down to earth unlike other dealers. The manager worked with pricing the car to fit the window of payments to fit out needs of financia needs.
mary radabaugh
1 de ago. de 2016
Our salesman Nico was very knowledgeable and friendly and went out of his way to make the sales process easier. He was informative and helpful , it was a pleasure doing business with him
B Wise
1 de ago. de 2016
Was not Happy with the surprise at the end when I thought we had a deal and the new car care insurance was added on.
ourmojo2
30 de jul. de 2016
So far we are pleased with our new Hyundai and experience with Jenkins. Salesman (Gus) polite and informative. Not pushy! We are anticipating a lengthy relationship with Jenkins.
kerri.godwin
29 de jul. de 2016
The service i recieved was great and fast. They met my needs to the certain car i wanted and did the best they could to make us happy.
carmine
29 de jul. de 2016
They try hard to work with the customer and prove that the answers they give are correct.
sleagra
28 de jul. de 2016
This is the 4th car we've purchased from Jenkins and have always been treated well and fairly. Pete went out of his way to get us the "deal" we wanted. He thoroughly explained the features of our new car and patiently answered all of the questions we had.
satisfied customer
28 de jul. de 2016
It is always a pleasure to have this dealership service our car. We have been customers for the past twelve years and plan on another twelve!!!!!
Kay Rawls
28 de jul. de 2016
I recently took my leased 2015 Santa Fe to Jenkins Hyundai for a routine check-up/oil change. The staff was friendly, courteous, and helpful in every way, and the service was performed within the estimated time allowed. They even washed my vehicle free before returning it to me. I could not have asked for better service.
Barb
28 de jul. de 2016
Excellent car care and personal service. Everyone goes above and beyond to take care of the customers. Beautiful facility.
Linda Butler
26 de jul. de 2016
I dropped my car off for service and they called me when it was done for me to pick it up. All went very well.
cshettler
25 de jul. de 2016
This is the third car that I have bought with Carolyn Davis and always been very helpful. I would gladly recommend her to family and friends. She is very knowledgeable and willing to go the extra mile.
rawlsjim1
24 de jul. de 2016
My wife spent the day at Jenkins working on a deal to swap my Genesis without my knowledge that she was even at the dealership. I was gravely dissatisfied with the deal she negotiated because she concluded it without any input from me. Learning that I was so displeased with the transaction that I was not driving the car, Juan and Carolyn went well out of there way to work out a deal at an acceptable price and put me in new Equus that I dearly love. James R. Rawls
Cathy Williams
24 de jul. de 2016
Service department is great the people are nice I got my car back in the time that they told me I would.
Joan Siegel
24 de jul. de 2016
Everyone we dealt with in our car buying experience was very professional. They were able to find the best car for us by simply asking a few questions and actually listening to our answers. They did not try to pressure us. They were able to answer all our questions about various vehicles so we could make the most informed decisions. We dealt with Brian Marynak and Thomas Gemkow and both know their products. I would have no qualms about recommending this dealership and these sales personnel to anyone
pop17688
23 de jul. de 2016
Corey delivered the Tucson To my house ,and took his time explaining all the features.Best car buying experience I ever had. Thank you Corey and Jenkins Hyundai
rbj623
23 de jul. de 2016
We had studied the Hyundai website thoroughly and built which car and packages we desired. The actual car we wanted had been sold the day before arriving. Nevertheless, our salesperson gave us a new car to drive and assured us that she would have one meeting our build sheet within 1-3 days. The next day she called and said she had obtained our car from a nearby dealership and we could come in and finalize our purchase whenever it fit our schedule. Everything was handle on a "NO PRESSURE, JUST OFFER" basis.
pegoty8
23 de jul. de 2016
I had a good experience at Jenkins Hyundai in Ocala, Fl purchasing my 2016 Hyundai through Jeff Paige the car salesman. I would definately recommend this dealership to friends or family that are in the market for a new car. Especially with the 5-year warranty that most other dealerships don't offer.
davidcross46
23 de jul. de 2016
Previously provided but, since you require 25 words or more here it is again. My wife and I would like to congratulate Jenkins Hyundai of Ocala for having two outstanding sales representatives. We dealt with Megan Westrick and Joe Shows. These individuals we professional yet friendly and straight forward. It was readily apparent to us that both Megan and Joe were sincerely interested in making our purchasing experience as pleasant and satisfactory as possible. To say that they accomplished that goal would be an understatement. This was the best car buying experience either of us has ever had.
Joyce Grantham
23 de jul. de 2016
Always a pleasure to deal with the service department at Jenkins.
ocala3663
22 de jul. de 2016
carl polite was very helpful in helpng me purchasing my new car. very nice guy . thank you Carl for going abve and beyond. i will be sending more customer your way. thanks again
mikriden1
22 de jul. de 2016
Jason and this dealership are the most I have ever had the pleasure to deal with. I bought the car because I knew I could rely on the excellence of both the automobile and the dealership. Thanks for the GREAT DEAL and experience.
Gregory
22 de jul. de 2016
Great people to work with, this was not a high pressure sale. Nice facility with a child play room for the kids to keep them occupied. They made us a great deal on a great vehicle that actually helped us instead of just looking out for the dealer or a sales commission. Would gladly buy or lease my next car there.
apeyton48
21 de jul. de 2016
In 2010 we bought our first Hyundai, a used Santa Fe. After which, we began leasing and this year we decided to again purchase. Fortunately, we were assisted by James Allen a pleasant, genial young man. He clarified all the new technological aspects and we are happy with our choice.
bdimon57
21 de jul. de 2016
Mr. Gemkow did a great job making sure we were aware of the features on the vehicle that we wanted, as well as mading sure we were perfectly comfortable with it.
mrslopez7
21 de jul. de 2016
Jeff was incredibly helpful. He was completely knowledgeable with every car that I asked about or test drove. He was sure to ask what I wanted in a car so that he could find one that best fit my taste and expectations. I was completely satisfied with my experience and how I as treated while at the dealer. I did not feel pressured at all to make a decision. I highly recommend him to all friends and family looking to buy or lease a car.
Phyllis
21 de jul. de 2016
Salesman very knowledgeable. Inventory was huge. Everyone friendly and courteous.
Chelle
21 de jul. de 2016
I have always received excellent service at Jenkins Hyundai. They are very courteous and professional.
Phyllis Legros
21 de jul. de 2016
I purchased my car at Jenkins Hyundai in 2005 and have continued to use their service facilityever since with complete satisfaction.
tiffanya246ta
20 de jul. de 2016
Well I'm enjoying my new car.I can ride way a want to go now like going out town.Thank you for give me a great deal.
Ralph Ruby
20 de jul. de 2016
I would recommend this dealership to everyone. They stepped up to take care of my warranty issue, which I thought was covered, but was not due to a misunderstanding of the policy. This makes this dealership an exceptional place to do business when they take such great care of their customers and care about you as a person instead of just a sale.
Joe
19 de jul. de 2016
Got a great deal ! Beat the local dealer by quite a bit.
bstewart192
16 de jul. de 2016
I have had very good experience with bringing my cars in for maintenance. Short wait and a comfortable place to wait until repairs are made.
jvega203
16 de jul. de 2016
I, Juan Vega, dealt with Ocala Hyundai dealership and they are certainly great in all they do. Everyone there do what they supposed to do and do it well. Thank You Ocala Hyundai.
Harless Duncan
16 de jul. de 2016
All was good except took too long. 2 Hours for grease and oil
samanthaatkins_2007
15 de jul. de 2016
Would recommend to anyone interested in purchasing good reliable vehicle, the sonatas are a wonderful car to drive, I have had 3 sonatas and they are wonderful.
courtenay555
15 de jul. de 2016
I think the extra lot where additional cars are kept should definitely be kept up better! The grass was high as the cars. Could cause scratches or other damage to brand new cars!
jimheincy
15 de jul. de 2016
Very happy with the deal and vehicle. After having the vehicle I learned some things of the car that Nico was not familiar with during the selling process. I understood he was still new at his job and took that into consideration during my buying experience. He actually advised me that leasing the vehicle was a far better idea than buying because of my line of business and the limited amount of driving miles a year that I put on a vehicle. He was very helpful to me. He should be an asset to Jenkins Hyundai. If I could not have leased the 2016 Velosetor I would have left the dealership.
acserrano
12 de jul. de 2016
Excellent dealership. Made a fair deal based on my needs. As a 25+ owner of BMWs, and a new retiree resident of Ocala, they made me feel comfortable with my purchase of a Hyundai as it was big change for me. William Castaneda handled many details smoothly, quickly and efficiently on the same day (i.e plates, registration, etc.). Many Thanks to his efforts-- a terrific, knowledgeable salesman.
beth.drum
12 de jul. de 2016
I have always used Carolyn Davis, she is very professional and also down to earth. I will Always buy from her. Hyundai is the best car on the market today.
Bonita Mulneix
12 de jul. de 2016
We are very happy with our service appointment. We will be back.
RML
11 de jul. de 2016
Went in for recall service on my Hyundai and got hounded by a salesman who thought just by saying "no pressure" he could get away with hard sell tactics. Tsk, tsk Jenkins. Haven't you learned yet that hard sell tactics don't get you the most sales? Soft sell would serve you better and please leave service customers alone. Take no for an answer and also an hour later when the answer is still no.I learned from that one brief encounter that I would NEVER get a car from Jenkins Hyundai. Then, when the service was finally finished I was asked a second time if I wanted the car washed, to which I said yes again. But since it would take another 30 mins he offered a coupon to a local car wash. Never happened. Can't comment on the service here since it was an electronic update.
tom0510
11 de jul. de 2016
I liked the car the product, only complaint was they only offered me a payment deal based on amount wanting to pay on making payments monthly but not the price on the car no negotiations and didn't explain if how or why the amount or breakdown of the price how it came to be love the car though
Jim
11 de jul. de 2016
All around efficient service.Thank you. Price of repair was very fair.
fredrick & michelle horton
10 de jul. de 2016
in a nut shell the whole company is 100% they have a great staff all very friendly and helpful, love the waiting area
igwtwright
9 de jul. de 2016
Second time working with Carolyn Davis. Came in for oil change on Sonata. Left with new Tucson. We love the vehicle, great ride. She knows what she's doing! Sincere and a natural.
cereid0
9 de jul. de 2016
Great experience. Every staff member was friendly while I was waiting for paperwork to be completed. The call backs agt==fter were nice. I had to go back in to have them show me a few things that I didn't remember. My sales man was with a customer and a nother gentleman came right out and helped me!!
Sanata
9 de jul. de 2016
I went in for a service and can out buying a Santa Fa. Thanks
thomS martin
8 de jul. de 2016
Excellent service. Was done when promised. Keith very knowable taking time to explain every thing that was done, evev recieved car wash coupon fo later as it was going to rain. Super car dealership. Will be back
jeannew0
7 de jul. de 2016
Did not plan on buying a new car but the value was so good that I could not pass up. Made buying a car easy.
cikeithfl
7 de jul. de 2016
Insulted on initial offer for trade-in which was very low as car was in good condition and discount was half of what was expected after researching cars online at TrueCar and Edmonds. Dealing back and forth took too long and bait and switch type tactics acting like giving discount or trade-in value wanted but "hiding" getting that amount back and more with financing offers that had higher interest rates than what I had clearly stated I wanted only 0% financing. Also, was told would not be better specials or deals for 4th of July weekend and this seems clearly to not be the case from the email I was sent of that holiday weekend promotion(s). Deal and car preparation took too long, almost 4 hours. Lot where most of new cars are is not very professional as dirty weed overgrown lot and therefore takes longer to get cars ready after sale it seems. Doors on lot and well as off were all locked and therefore could not just peek in to see features and takes too long for associate to go back and forth and get keys.
michellesue
6 de jul. de 2016
We bought our 1st car from Jenkins Hyundai on 7/5/16 2014 Hyundai Elantra from Sales Manager-Jeremy Agee-he was very pleasant, wasn't pushy, answered any questions, and was very patient while our neighbor came up to check out car we did purchase (our friend is retired mechanic with over 38 years experience) and got our lunch. Very pleasant experience every seemed to be very nice we had better experience buying car from Jeremy than when we bought our car at Phillips Buick. I would recommend Jenkins Hyundai and Jeremy to anyone. And they worked as best they could to fit my budget.Michelle M.
mikeship76
6 de jul. de 2016
It was a great time at dealership, i was a little more hesitant at first, but agents at store made me and my wife so comfortable
Stuart Meyer
6 de jul. de 2016
overall, it was a good buying experience. We were treaterd well and the salesman seemed to know what he was doing.. It did take a long time to finalize all the paperwork. I guess that is somewhat to be expected.
JWK
6 de jul. de 2016
I had not scheduled an appointment and I had a time crunch issue and they were able to accomodate me.
missr190
5 de jul. de 2016
I was extremely impressed with Jenkins. Kyle is an Great salesperson. The whole staff was friendly and knew their product. I would surely recommend Jenkins to my friends.
blettfla
2 de jul. de 2016
will never deal with Jenkins again. Kyle explained various equipment on the vehicle but not the figures of the deal. Also each time we drove onto the dealer's lot we felt as if we were being attacked by the lurking salesmen.
Valerie
2 de jul. de 2016
Totally satisfied with repairs on my tire! The time it took was a little long, but that was expected since I did not have an appointment.
Susan King
1 de jul. de 2016
My car was taken in for an oil change and readily available within a half hour. Service people were courteous and professional. My magnets that I had on my car were taken off during the wash cycle, I noticed them missing after leaving so I called and the person who answered the phone in the service department told me she would go and see if she could fine them. She called me back within 15 minutes and told me they would be waiting for me at the cashier's desk when I was ready to pick them up. So happy with the Ocala Jenkins Hyundai.
dolphin2138
30 de jun. de 2016
Nico my salesperson was A+++++ in a very helpful friendly way and truly focused on doing an outstanding job. Great follow up call a few days after I took delivery.
stephmatt1122
30 de jun. de 2016
Professional and courteous. Thorough presentation of the vehicle and all of its features. A pleasure to work with. Happy to do business with them. Will return again.
wilkrod
29 de jun. de 2016
All the staff were outstanding in the professional manner which they conducted this sale. From the initial greeting by my salesman Daniel to the delivery of the freshly washed car, could not have been a better experience. Highly recommend Jenkins Hyundai for their outstanding conduct, and also the superior pricing of the products. I conducted an extensive internet search for the car I wanted, and Jenkins provided the best pricing by an appreciable amount.
dphent
28 de jun. de 2016
Chris, while new was both professional and cordial with absolutely no sales pressure. He had a good understanding of the car and features I was looking to purchase. Very pleasurable to work with.
cookie1950
28 de jun. de 2016
I came in to service my 2012 Hyundai Sante Fee and left with a brand new 2017. I could not believe how quickly everything fell together and I am very happy with my new purchase. Now I am at the same payment but driving a brand new auto. They felt a lease was the way to go for me since I do not put many miles on a vehicle per year.
billsuehall
28 de jun. de 2016
Great job, Carolyn getting us the right Santa Fe! Made car purchase easy. When issues came up you took care of them. Joe was so helpful in our process. Many thanks.
Frederick Cosway
28 de jun. de 2016
Had one of the best dealership experiences all thanks to Megan. She was very professional and friendly. She has been very good about consistently following up making sure everything is good with my car.
seatrtle67
28 de jun. de 2016
Very happy with the experience of purchasing a new car at Jenkins Hyundai 1602 S.W. College Road Ocala Fl. 34480. I love my new car.
pzads
28 de jun. de 2016
The vehicle was only matched by the excellent service we received. We highly recommend Hyundai and specifically Jenkins Hyundai in Ocala. Price, product and people were all top notch starting with our salesperson Carolyn.
Julie wolf
28 de jun. de 2016
Great job, as usual. New waiting room is very clean and comfortable. It is very nice that there are refreshments in the way of donuts, coffee, water etc. available. The people are all very friendly, polite, and professional. If we need to go somewhere in the area while they are servicing our car, we can usually get a ride and pick up from them. Best service from a car dealership anywhere.
Dick and Jan Miller
27 de jun. de 2016
Good customer service. Aaron Fields always is so pleasant and explains all the repairs, you might need for your vehicle.
kathiagab
26 de jun. de 2016
It's been approximately a little over 3 weeks now with my beautiful car, and every day I love it more thanks to my saleslady, Carolyn Davis, who made it all possible. I will forever be grateful, especially because I turn 51 years old next month, and Carolyn helped me pick out the best birthday present for myself considering I never buy anything for me. Each and every employee I met that day at Jenkins Hyundai was very helpful, cheerful and professional, which made me feel very comfortable and not pressured in making such a big decision.
mseager16
25 de jun. de 2016
Perfect timing. Great people. Amazing prices. Great hospitality. Willing to work pricing to ur needs! Taught us everything we needed to know abojt the vehicle. And walked away with a tank full of gas...always a plus
hh1768
25 de jun. de 2016
Corey was so helpful ,I will recommend him to all my friends.He took his time did not rush me at all.jenkins Hyundai is highly recommended
slt056
25 de jun. de 2016
We highly recommend Jenkins Hyundai. Friendly staff greeted us at the door. Very professional, straightforward, no aggressive sales personnel. Will work with you on pricing and make your purchase a pleasant experience.
wjav.1972
24 de jun. de 2016
They were professional and friendly . Definitely and excellent service. They made my dream come true, because I always wanted a Sonata. They also explained me how the different applications in the car works.
billgreg0
24 de jun. de 2016
Whenever we have gone to Jenkins Hyundai to have our car serviced, we have always had a good experience. Buying at this dealership is no exception.
eileenec
24 de jun. de 2016
Answered any questions we had and said not to hesitate to contact them in the future if we had any concerns. I will definitely be doing that if I need help in the future.
renee.walker24
24 de jun. de 2016
I had an awesome event with Hyundai ... Megan Westrick was very helpful in getting me in my new suv Thank you for all the staff there too.
Drucilla Dickensheet
23 de jun. de 2016
Ask for Mr Polite! He listens, then delivers more, at the same time respecting our budget! That was huge for us. No pressure sales, no forced "you need a lease". They offered, we said 'no', and that was accepted. So, now I tell my friends "I went in for an oil change and came out with a brand new 2017 Elantra!!!!
floridawoods
23 de jun. de 2016
I traded in a 2016 Toyota Camry (yes, 2016) for a 2016 Hyundai Azera because I was unhappy with the Camry's suspension and a lot of little things. I really didn't like the sales experience and it took a lot of the enjoyment out of that car. What a difference at Hyundai. So far, I am very happy and am really glad that I ditched the Toyota instead of putting up with a car I just didn't love. I feel like the Azera is definitely an upgrade for me. Jenkins got the car from another dealer, and it has some small issues with the pinstriping, which Jenkins is going to completely redo for me. All good.
jhetrick01
23 de jun. de 2016
the car is better than we thougt it would be,my wife loves it .the car handles well and is very easy to drive for my wife. the color is growing on us ,not a fan of blue,but looks better every day.
tenacwkr
23 de jun. de 2016
We have used JENKINS HYUNDAI in the past and have been completely satisfied. We expect they will be the same this time. Pleasant Visit and will continue JENKINS in the future
mommas68
23 de jun. de 2016
We were greeted by professional staff that helped get my husband a vehicle that fit his needs. From start to finish from the sales manager to Daniel to finance they worked with us and my husband enjoys his car.
Diana Sherman
23 de jun. de 2016
Although I had no intentions of changing vehicles, I am very pleased with my new Santa Fe. I am currently driving to Ohio and the car handles beautifully. I appreciate the time Gus, Barry and Juan spent with me to address all my concerns. And George for showing some of the features (tricks) of my new car. Thanks to all.
Dee G.
22 de jun. de 2016
I have been looking for two months for a new car but was hesitate of going into a car dealership.I filled out a form on line with Hyundai of Ocala and a gentleman named Joe Shows, Internet manager called me back and he was just interesting in answering questions with no pressure from him.Joe was a refreshing change and I was beginning to be more open about going into the dealership.Joe answered all my questions before I arrived. We had picked out the car before I arrived and He had it readyFor my test drive within 10 minutes of myself arriving at Hyundai of OcalaJoe introduced me to Corey Britton, who came with us and was another superior customer service Rep.Corey explained every single thing on the car. He took his time and was so well informed and he definitely knew his cars. Well the test drive went so well but the car was a bit small for me so I explained what options I wanted in tech and safety features. Corey found me the perfect car which was the Sonata Sport with the apple play and safety features that allows me to feel more safe when I drive.Corey made me feel relaxed and took care of my prior leased car and Joe made the numbers work for both of us.I would recommend this dealership and especially Joe Shows and Corey Britton.Thank you for being the best at what you do and I am grateful.I love my new car so much..Dorothy G.
jhuddleston8
22 de jun. de 2016
Friendly service, but it took a litttle longer than I anticipated. Could speed it up a bit. Demetrius was very courteous and professional and all staff were outgoing. Very clean facilities.
Joshua Nielsen
22 de jun. de 2016
Great overall experience! My wife and I really appreciated the attention to detail given by the salesman.
Eileen Smith
22 de jun. de 2016
Took my car in for oil change without appointment and was out within an hour
Andrea Kelly
22 de jun. de 2016
Exceptional customer service as always !! All associates are professional, friendly, and knowledgeable. A pleasure doing business with this dealership .
mickaylaglavey
21 de jun. de 2016
Jeff Paige and pat Glavey the manager was so professional I would recommend Jenkins Hyundai to every one I know the best experience I have had
agashlimo
21 de jun. de 2016
Was treated very well. Looking forward to driving my new vehicle. I am getting many favorable comments on it. I will recommend Hyundai to them in the future.
Shirley Snowden
21 de jun. de 2016
Very organized and efficient. I made my appointment online, very easy process. They were ready for my car at appointment time and had me finished quickly. I will be back !
thebranches
20 de jun. de 2016
Love your new facility! Nico was great, but 6 hours in your facility was a little long! My issues are with the sales manager - sorry I forgot his name.
tnaessig
20 de jun. de 2016
Megan invited us to a picnic. We came with no intention of buying and four hours later, left with a new car thanks to the effort of a great quality team. I am pleased with the overall experience. I love my new hybrid!
TERRY IBACH
19 de jun. de 2016
GREAT VISIT AS ALWAYS. ENJOY STOPPING BY FACILITIE, ALWAYS TOP NOTCH.
zbocean
18 de jun. de 2016
Daniel Pack was an awesome sales person I would deal with him again! Sean was good and so was the finance man Juan! We just went into see our options and came out very satisfied with the new cross over!
suziqzsmom
18 de jun. de 2016
Nico was very friendly and answered all our questions. The service we received is the best we have ever had. We will defiantly tell friends and family about our experience!
carolynhunt81
18 de jun. de 2016
This was the Best Dealership that I think that I have ever been in. It was very clean, neat and wonderful peope from beginning to end. They treat you wonderful and really make you feel at home and wanted.
john hetrick
18 de jun. de 2016
treated well ,not overle pressured ,and got what I though was a fiar deal.
rusty1060
17 de jun. de 2016
THIS IS A DEALERSHIP THAT I WOULD REFER ANYONE LOOKING FOR A NEW OR USED VEHICLE TO CHECK OUT. OUR EXPERIENCE WAS GREAT! THANK YOU!!!
modicar
17 de jun. de 2016
Questionnaire was just about the right length staff was very professional and they know their product well this is our second sonata first as a hybrid we were very pleased with our first one and expect nothing less with this one your get together that we can did last night was very helpful and informative
bdilocke
16 de jun. de 2016
Jenkins Hyundai provides a great way to select the car we wanted. Members of the service department were very helpful in solving the problem we had with the Blind Spot Detection system that kept canceling. They loaned us a car so that we did not need to wait and come back again while parts were determined and ordered.
elkgator
16 de jun. de 2016
Excellent sales people. We have purchased or leased three cars from Jenkins over the past several years. The only problem I have had is with the financial end of purchase which is too long and the agreed upon bottom line changed. I fault the sales manager for this. Hopefully this will improve within the next three years.
lakeyruckle
16 de jun. de 2016
Tim and Ian were very knowledgeable and extremely helpful. Tim was patient and personable; Ian was thorough and professional. I will return to there when it's time to purchase again! Great staff!
nonaro1
16 de jun. de 2016
Everyone was friendly, have met everyone from sales to service, very knowledgeable, helpful. Both Holden, and Jason helped me find the color of my choice, went over and beyond to make sure I as happy. Called, congratulated me, asked if there was any questions, helped pair to my garage door opener. They were wonderful! Will definitely recommend Jenkins Hyundai or Ocala.
Carol Martin
16 de jun. de 2016
Excellent service...very professional. We were treated with respect and the whole process was quick and painless.
rmhoetzel
15 de jun. de 2016
Ted was knowledgeable and clear when he explained things. Still learning how to do and find things on the car. Car handles great on the road.
Gerald Matteson
15 de jun. de 2016
Everything went well & I was very pleased with the service. It didn't take too long and everyone was very friendly.
Arlyn Weber
15 de jun. de 2016
Very fast, and Kirsten was very polite, in the service dept.Their, is one thing that bothers me. I leased my car, and I keep getting letters and e-mails, that they want to buy back my car. When, I asked about it. He said I should continue to lease, because, if I kept this car, I would owe more money than it was worth. When I said I didn't want any anymore car payments, because, soon we would be on a fixed income, he walked away from me. In a nutshell, I didn't like hearing that my leased car wasn't worth the money I would be paying to buy it off when the lease would be up in a year.
gblyle
14 de jun. de 2016
Ted Shupe is very nice and was a pleasure to work with. What a breath of fresh air to go through the car buying experience with a true professional. I was in for service and met Ted in the service department.I left there in a brand new and better car than when I arrived and my payment went down.Thank You Ted!
artwrite70
11 de jun. de 2016
The survey was very inclusive, so my comment here will simply be that I am very pleased with the car and the lease. We are a 2 Hyundai household and will continue to have our vehicles serviced by your capable crew.
mercyrubinrealtor
11 de jun. de 2016
I had an excellent experiences in this dealership. Everyone was very professional and very knowledgeable on the products. All the staff was very friendly throughout the dealership. Great cafe menu and the lady who attended also was friendly and greeted us. .
nameitjc
10 de jun. de 2016
I don't remember the name of the fellow I talked to about the finance/warranty. Carolyn Davis has been very helpful. I bought the car from Lisa Jurgens on Wednesday and she was gone by Saturday!!
charleo53
10 de jun. de 2016
My wife and I enjoyed are trip to Hyundai, we coming in the dealership when we met Chris are first contact was Tom. He was very busy and asked Chris to show us around. Chris listens and answers Questions. Enough on Chris, we loved the Elantra,we brought the Elantra .end of story.
Terry & Cynthia
10 de jun. de 2016
A 'nice' experience and a wonderful talk with Gus (salesman). Only down side was I was offered a wash and vacuum; got the wash (thanks!) but somehow the vacuum was overlooked (only reason for 4 stars, not 5). My wife was disappointed (it's her car).
drippingfawset
9 de jun. de 2016
The Jenkins Hyundai dealership in Ocala, FL (before I visited), had emailed me a flyer indicating that if I did a test drive in a Hyundai I would receive a $100 gift card, also on the same flyer it indicated that if you took ownership of a new Hyundai vehicle you would get a $250 gift card. I did not get either. I was told that I got too good of a deal on my car, which would not allow them to give me either card. I followed up twice with two different people at the dealership, and both said they would speak with management. I have not hear back for either of them. It has been over a week with no call back. Very disappointing. Still waiting, but I have a feeling that I will never hear back from them on this matter. This is my fourth lease with this same dealership, and have never had this experience before with them.
pend8383
9 de jun. de 2016
Don't lose Thomas promote him quickly .it was a total pleasure doing business with Jenkins Hyundai I was in and out and as I said before I was treated like a VIP the whole process was a joy
rdross
9 de jun. de 2016
We were impressed from start to finish with our experience at Jenkins Hyundai. The facility itself is massive and beautiful. Everything is state of the art from the showroom to the service station. The staff was friendly and polite and our sales rep, Holden Agee was professional, informed, and in tune with our needs. The finance process was smooth and easy.
Jim H
9 de jun. de 2016
I believe the dealer did all that was possible at their level about my complaint of poor performance. My 2013 Sonata had much better throttle response than my new 2015 Sonata. I used the Eco mode for the three years we owned the 2013 but must use the sport mode on the 2015. I'm 70 years old and not a hot rod and certainly not with this car.
R. Pelz
9 de jun. de 2016
Arrived about 30 minutes early for scheduled appointment. Was met by greeter and necessary paperwork was completed. Was shown to waiting room and told that it would less than an hour wait. As promised, car was serviced in less than an hour and I was on my way.
raymond ne miller
9 de jun. de 2016
had oil change and tire rotation. perfectly satisfied with experience. time was exactly as stated
joantackore
8 de jun. de 2016
Very friendly, great service, and Daniel went above and beyond to deliver the perfect car at the best price possible. I feel like I know how to use all of the features in the car and I would purchase from this dealership again.
josh7892
8 de jun. de 2016
Daniel Pack provided me with excellent service. He was very friendly, not pushy and very helpful. I will recommend him to all my friends. Thanks. Gail Haubert
miskate83
7 de jun. de 2016
We highly recommend our Salesman Gus Saucedo. He is an asset to Jenkins Hyundai. Gus listens to what you are looking for and goes above and beyond to provide what you have in mind.
Dan Butcher
7 de jun. de 2016
Always a pleasant visit to Jenkins. Bought several cars from them. Service is excellent.
cpd555
5 de jun. de 2016
Could not be happier with the salesman. He was honest and helpful with the transaction. If their is a salesman of the month (or year) I would like to submit his name, Dan Pack.
Betty Unger
5 de jun. de 2016
They were great. I got there early before my appt. they service my car right away the wait was less then a hour also they wash my car.
mmkep2
4 de jun. de 2016
Carl did a very good job of selling us a car that exactly met our needs. He made sure that during the test drive, I was able to evaluate all aspects of the vehicle. Very happy with Carl.
higs1200
4 de jun. de 2016
Kyle, was exemplary with his presentation and knowledge of the vehicle. I was pleasantly surprised how much he knew about this car at his age (19). Our Tuson is just exactly what we needed, it runs great with super gas mileage. I don't know how high this comment goes, but if you nurture this young man he'll have his own dealership by the time he's 25. Bob Higgins .
gpomeroy250
3 de jun. de 2016
Gus sold us two 2013 Elantras and remembered us 4 years later. Now we are the proud owners of two 2017 Elantras. Gus you are the man. We will see you for our scheduled maintenance and then again in 4 more years for our 2021 Elantras.
duranduran87
3 de jun. de 2016
We felt well considered during our sales experience. We were very taken care of..our sales girl even got us lunch during our visit. She made us very comfortable the whole time.
ginmayglo28
3 de jun. de 2016
I brought my Veracruz in for an oil change and left with a new Tucson. I had a Tucson before my Veracruz and i had to go back to a Tucson. It's so me. I love it!!!
Mark
3 de jun. de 2016
Warranty repair was painless and quick. Too early to tell the quality of the repairs.
steve79
2 de jun. de 2016
I don't have time to leave a review. So this will have to do. Had a nice time but then but then who enjoys buying a car, not me it's the necessity and Jinkins made it tolerable. Probably the best experience I've had in buying a car
curtishamilton123
2 de jun. de 2016
The dealership is clean and well organized the staff is very friendly and knowledgeable with the no pressure tactics. They make the buying experience easy and stress free.
sbmjoy2
2 de jun. de 2016
I am very pleased with the 2016 Sonata. Ms Davis made this an easy purchase and as always she is a true professional.Ms Davis has sold me 6 other Hyundai cars. She has listened and always delivered what she knew would please me. The team runs like a smooth machine. Easy to sign paperwork and get behind hat I consider a five star car.
jwilkens70
2 de jun. de 2016
This is our 3rd car from Jenkins Hyundai, between the Staff and the Hyundai Product I for see us returning again and again. The Service Department is Great and Sales is never to aggressive.
william.campbell
2 de jun. de 2016
Tim is the best sales agent that we've worked with. He took extra time to explain all of the features available in the vehicle we purchased and spent extra time with my wife ensuring that she was comfortable behind the wheel. He is an outstanding representative of the Hyundai brand.
Leo
2 de jun. de 2016
Keep tuning,, picked up my car a few days ago .we are very happy with the new car and I hope the experience with service is as pleasant.
Art Mulligan
2 de jun. de 2016
Kristie was my service rep and she was great. When she estimated that my service would take 2 1/2 hours, I asked for a loaner car. They had none left but she want and got her manager's approval to let me have a Hertz rental car....very helpful to me and very impressive service. Also, when the service was delayed, she kept me posted on the status and offered to let me keep the rental car longer if that would help me.I'll be back.
phyllispedreira
1 de jun. de 2016
As stated above Megan was a very good sales person (personable, obliging for questions, sincere, etc.). By the way, this is the first time a sales person has called me more than once to check on how the car and I are doing.
r.sellers
1 de jun. de 2016
Great service, great prices, great facility, knowledgeable employees. I felt like the whole buying process was extremely friendly and easy. I would recommend this dealership.
rmclapp78
1 de jun. de 2016
The only concern I had was that the term of the agreement was not made clear until I was with the business manager. I should have renegotiated he lease price because of that.
dryherd0
1 de jun. de 2016
Not happy with total car features once home. Expected garage opener, power seats, internet with maps, told prior to signing lease that handrail dealership has to do all work on vehicle, extra && for dent & ding,etc
debbienorm34
29 de may. de 2016
Employees were friendly very knowledgeable from beginning to end.Took test drive was shown all the ammenities and how to use them. Have had a couple questions called them dealer and was given the info needed. Nico and Tim were very professional courteous and had an answer for every question
Lyons
29 de may. de 2016
As always, I was treated with courtesy, knowledge for services rendered, excellent maintenance services. The new comfortable waiting area with amenities calms the restless soul. The only ongoing complaint is the turn off created by a salesman pestering one to buy or lease a new car! Thank you. Lyons.
jantecfacilityservices
28 de may. de 2016
Jenkins Hyundai is a great dealership. After 10 years of going to the Hyundai dealership in Gainesville where we live, we discovered Jenkins Hyundai in Ocala. Jenkins Hyundai delivered a truly refreshing car buying experience. We didn't feel like we were being taken advantage of like at Parks Hyundai. They have a new lifetime client after our experience with Mr. Carl Polite of Jenkins Hyundai.
Deborah Ross
28 de may. de 2016
My experience was purchasing a 2016 Hyundai was very favorable. Dealing with one person, Holden J Agee, was much more favorable than our last experience when we were shifted from one person to another to muscle us into a sale. Holden was polite, fair, considerate and patient with us.
kaindrill
27 de may. de 2016
This was by far the best experience I have ever had at a dealership in my entire life. I want to thank each and every person that worked so hard to help me get the right car at the right price. You guys are rock stars in my book and I will be recommending everyone to you. Thank you again, Jason Roza
darlenebaney
27 de may. de 2016
Everything was smoothe. Time efficient. Talked directly to me and not focused on my husband which we appreciated. Was satisfied with the negotiation process. Not pressure filed
lcarter440
26 de may. de 2016
Fantastic dealership and fantastic car! This is the best dealership I have worked with and this is my third Hyundai. I highly recommend them to anyone in the North Central Florida area....
er906
26 de may. de 2016
My mother and I both worked with Jack and he was absolutely excellent. I was not looking to purchase a Hyundai; however, after I went to Jenkins I couldn't think of purchasing elsewhere. I am extremely satisfied with my experience, with jack, and with my Elantra! Jack worked well with my mother and I to find a car that fit in my budget and fit my needs. He showed excellent customer service and professionalism when working with me and I am so very pleased! I would highly recommend him and this dealership to others!
David Cartwright
26 de may. de 2016
We are pleased with the car we obtained. The service department of this dealership is quite good.
jtreasury
25 de may. de 2016
I highly recommend this dealer to all my friends and family.I was treated like a person not as number. I have visited other dealers before but thus one Jenkins Hyundai really know how to take care of their customer's.
marcsan60
25 de may. de 2016
First contacted dealership online and selected car we were interested in. Met with salesperson for a test drive and ended up purchasing vehicle. Car buying experience was positive and we are happy with the car we purchased.
adled77
24 de may. de 2016
Youngest daughter bought a car all on her own.Carl Polite of jenkins Hyundai was extremely helpful in navigating all the options/models/bells n whistles available so she could decide how much or how little tech junk she needed.
ceb2
23 de may. de 2016
I had to return to the dealership a second time to get the right price for my car and trade-in. I had a different sales person the first visit. On the second visit I worked with Ryan and William and the negotiation process was better. I think the hardball tactics and outright lying to myself and my wife on the first visit was very unprofessional. If the customer treats your employees with respect like I do then I expect the same courtesy in return. However, having said the above, since we purchased the car the staff has been very good in contacting me to add the accessories I wanted for the car. I want to commend both William Casteneda of Sales and Darrell of the Service Department for their help.
Lewis Evans
23 de may. de 2016
Excellent service and communication. Very friendly.
millslarry944
22 de may. de 2016
Jenkins Hyundai is lucky to have such a great staff and it was a pleasure to work with Ted Shupe. We will recommend Jenkins and Ted to all of our friends.
mrs.melissabryan
21 de may. de 2016
Kyle was awesome!!!! He showed me what I was looking for and price rang. Loved all the info he new about my car and got me in that night. Awesome job and would refer him to my friends/family.
dmaitasr
21 de may. de 2016
Nice car the people are very friendly they went over everything that I needed to know I went back and they reviewed the billing process I need to go back and review it some more
rrendfrey
21 de may. de 2016
good job as always,car is better than expected,all tho smaller than my santa fe still enough room.got everything i wanted without having to get the sunroof,which i think is useless
ejrobb
21 de may. de 2016
Gus Saucedo is one of the best car salesman I have ever dealt with.He was very friendly and very knowledgable about our car. He explained everything in detail to us and went above and beyond to help us.
estein2
21 de may. de 2016
The best word to express my experiences with this company---"WONDERFUL"! In my opinion, Pete Palys is the most professional person that I have ever experienced in all my years of car-buying and maintenance issues in my life!
wstan998s
20 de may. de 2016
One Most pleasant buying experiences ever, The statement may not seem like much until you consider I have a business that forces a car purchase about every 36 months and I am frugal buyer
carolynharman
20 de may. de 2016
I enjoyed working with the staff at Jenkins of Ocala. They were to the point, friendly and Lisa was a pleasure to work with. I would send any of my Family or Friends to this dealership for their future car needs. Thank you, Carolyn Harman
A happy Sonata owner.
20 de may. de 2016
Their waiting area is comfortable and free coffee and donuts are supplied in case you missed getting breakfast at home. There is also a small cafe type area and for a nominal fee you can even eat lunch there.
astonyanna
19 de may. de 2016
JASON WAS PATIENT AND CARING. HE WENT OUT OF HIS WAY TO MAKE SURE MY HUSBAND AND i WERE SATISFIED WITH THE PURCHASE. HE AND JEFF TRIED THEIR BEST TO GIVE US A GOOD DEAL AND FINALLY WHEN WE WENT TO THE FINANCIAL AREA, WE FOUND THAT HE TOO WAS COURTEOUS AND GOT US THROUGH THE PAPER WORK AS QUICKLY AND THOROUGH AS POSSIBLE.
rlawrence47
19 de may. de 2016
All of the personnel resolved any issues that arrived to our satisfaction. Some of the issues required very creative approaches to finally make the deal work for everybody concerned.
lesduffy
19 de may. de 2016
Staff were courteous and professional and Corey was awesome. Everything went well and it didn't take much time at all. I would recommend them to anyone.
rjohnson236
19 de may. de 2016
Overall it was a good experinece. Tom and Johnny were willing to agree to some price modifications and work around some changes in pricing. It's always a tiring process to purchase a vehicle but Jenkins Hyundai was very professional and we will come back again in the future. Tucson is a great vehicle.
johngrace57
19 de may. de 2016
Had no issues with Carolyn Davis, it was the leasing and the financing. I did not feel I was treated fairly, especially for a 30 year owner of Hyundai vehicles.
Sadi-girl
19 de may. de 2016
Our salesman Nicholas Estrada Avila was very thorough in educating us on all aspects of the automobile. There is nothing he missed. They went out of their way to get us a good deal, which included buying our old junky car.
Bob Lackner
19 de may. de 2016
As always Kirstie was great. She works hard and is very friendly and makes you feel at home every time you visit the Service Dept.
J Engle
19 de may. de 2016
Great as always! Atmosphere was extremely comfortable while waiting for my car to be serviced! Wait time was good. I was able to complete my To Do list. Thanks for always getting the job done so quickly!
timburke2000
18 de may. de 2016
I have had better and I have had worst when it comes to working with car salesman. Gus Saucedo made our decisions easier when it came to buying a new SUV. Gus spelled out the differences between SUV's and disclosed the appropriate paperwork which was legible, understandable and professionally delivered. Thank you Gus for taking the extra time needed for my wife and I to sign and drive a new SUV. Best regards; Tim Burke
mcalabrese1
18 de may. de 2016
Jenkins Hyundai is a true pro dealership and when we went in to see if we could trade our 2011 corolla we took a chance because we were very upside down in trade but they really worked with us and we were fortunate to have Corey and Juan. We are very very happy with this new car and hope to continue dealing with Jenkins Hyundai!!!!! thanks
Ryan Sellers
18 de may. de 2016
Great service and great prices! Friendly and knowledgable.
michelletorrado
15 de may. de 2016
We have a really great experience with Mr Holden. He did what we where told over the phone. Didn't waste our time going to the dealer. Awesome experience.
baxter91245
14 de may. de 2016
dealership was very nice, clean & helpful. Jack, & Cote were fantastic to work with, I would be happy to recommend them to anyone. They answered all questions, and on the test drive Jack showed us everything about the car, very pleased.
karenwalters2010
14 de may. de 2016
I loved the hospitality and how everyone greeted my family. It did not seem like a long drawn out process, I got great deals for a car and it was soooo easy I loved it.
foryousold
14 de may. de 2016
PROMPT AND COURTEOUS, AND EFFICIENT. FAMILY ATMOSPHERE THAT MAKES A CUSTOMER FEEL COMFORTABLE. JACK, MY SALESMAN, WILL BE A SALESMAN THAT I WILL RECOMMEND TO OTHERS WANTING TO PURCHASE A VEHICLE.
Sher
14 de may. de 2016
Staff was friendly and service was fast.Facility clean and bright.
Michelle Torrado
13 de may. de 2016
The buying process was really smooth. Mr Holden was very knolageble and courteous.
drbsjb
12 de may. de 2016
We were treated with respect at every phase of the deal. There's no doubt Jenkins Hyundai knows what they're doing. We feel good about our decision to buy the car we selected.
jadamacarthur
12 de may. de 2016
I went into the dealership to buy a Sonata or an Elantra even though my husband really wanted a Veloster, but we thought we couldn't afford it. Nicolas met me inside and had such a positive attitude from the beginning, I was so doubtful the whole time but he kept reasurring me everything was going to work out. In the end, he made it all happen and he rushed to accomodate my tight schedule. This car is so worth the car payment and they even went out of their way to keep me with my current financing company Capital One. This is the second car I have bought from them and I don't see why I would go anywhere else. Sean financed me and even gave me 30 days to come up with my down payment, which I was able to pay off before the 30 days, and Erin called me several times from Internet Sales to check on me. Nicolas even called me several times after I left the dealership to check on me and so I felt like they genuinely cared about my satisfaction.
bhmcdonald
12 de may. de 2016
The staff at Jenkins will take excellent care of you! Check them out!!!! Very personable, friendly, honest! Wonderful car, great dealership in Ocala. Very happy!!!
scottcurrier
12 de may. de 2016
I had a great experience buying this car - I will remember it. Dan Pack did a great job finding my family the car we need.
megicjg1
12 de may. de 2016
We were treated with respect and the sales rep honored our request not to be aggressively pushed. We are exhausted from my wife's ordeal with chemo and just needed time and patience. Mr. Pack honored this request. He was the only one out of all the dealerships we visited. After 12 years of owing different models of another carmaker, we now own a Hyundai.
calemao
12 de may. de 2016
i would recommend this dealership to other customers who want to buy the cars. your staff was friendly and professional that made buying car easy.
Dan Murphy
12 de may. de 2016
I am a Hyundai owner for the pass 15 years and loved all my Hyundai's the service has always been great. Dan
wsmsr
11 de may. de 2016
Nice experience...Nice Dealership...Beautiful Vehicle....Satisfied with ride and performance handles like a dream ...Good gas mileage...Not much more to say other than I'd purchase here again.
Mike Calabrese
11 de may. de 2016
Corey and Juan are most definitely top notch in their field!!!!!!!!!!
Dennis M Murray
11 de may. de 2016
We have both bought and leased Hyundai's from Jenkins Hyundai of Ocala. They are knowledgeable, trustworthy and fair. We also use their Maintenence Service and are very satisfied. Keith Andrews is a great Service Manager. We have had the privilege of meeting with him for each service appt. for the last 5 years.
MANUEL RODEIQUEZ
11 de may. de 2016
Aron Fields was a great help to me. His service was great. Will deal with him only. thanks Manny R
Gerald Kievman
10 de may. de 2016
A wonderful experience that, to be honest, I was not expecting from a car dealer. Thank you Jenkins Hyundai for everything!!!
cadc44
9 de may. de 2016
Experience was much better than usual. Little haggling back and forth and no real pressure. Only problem was Inventory. I had 4 cars I wanted to look at from their Master Inventory only one was in stock, took over an hour to find what I wanted. Otherwise, not bad at all.
arthauck
9 de may. de 2016
This is the 5th new car I bought from Jenkins Hyundai all from Charles Correia the best sales person ever. I feel he goes up and beyond
kuligun
9 de may. de 2016
I appreciate Gus taking plenty of time showing me the car and I can depend on him to help me resolve any issues, if any, in the future. Thank you Gus
chumcun1982
9 de may. de 2016
it was a great buying experience and will look forward to dealing with Jenkins again sales personal was wonderful would go there to have my service done
provideos
9 de may. de 2016
The Sale and delivery of my car was flawless. I was very satisfied but after I arrived home I noticed my Garage door remote located on my rear view mirror was not working I called my salesmen Gus Saucedo and told hem of my problem. Gus Saucedo , at 7:30 pm., took the time and effort to drive to my home and personally program my cars, remote garage opener. I owned a high quality Video Production Company in Conn. for 30 years and made my success from delivering great personal service, that's why I appreciate the out standing service I received from Gus Saucedo and Jenkins Hyundai. Why other Companies may promise good service, " JENKINS HYUNDIA DELIVER IT ". Sincerely, Joseph L. Ioime
patsydon
9 de may. de 2016
The car rides very smooth. I felt it was to long to sell me a car, because I wanted a lease car they told me a lease car I had no problem with over the phone,when I came in they told me I could not lease a car because of my credit history, but I could buy a car it did'nt make sense to me, and I was disappointed.
Carolyn L Harman
9 de may. de 2016
I was very happy with the service. Was treated with respect and that is hard to find these days! Thank you,Carolyn Harman
ekay1964
7 de may. de 2016
I was extremely happy with my salesperson William Castaneda he went above and beyond to help me in picking the right car for me with the features that I was looking for to make the deal. He has followed up with me to be sure that I am happy with the car and assured me that if I have any issues I can call him for assistance. The Sales Manager Sean Eason was also very helpful in working with me to make the deal happen. I am very happy with my 2017 Elantra.
brownbeach212
7 de may. de 2016
I feel ripped off, I bought a brand new car and the rugs was removed when it came back from detail, I was also well over priced, and am very disappointed with my visit, had my window tint done there as well and they tinted it with the wrong tint , and refused to change it, I paid money for a service I should get it.
clementocal
7 de may. de 2016
great place to buy your car at, the only place I want to go to, they were very pleasant people to work with and the building is beautiful and the food that is available is awesome.
bonab515
7 de may. de 2016
Pete Palys knocked it out of the ball park with his knowledge!!! What a great salesman for Jenkins. Would buy another car from him only!!!
colinfouraker
7 de may. de 2016
I really enjoyed my experience working with Kyle. I could tell he really wanted to make my budget and car buying needs work. I didn't feel any out of the normal car buying experience pressure. I will continue to use Jenkins for my car buying needs. They hooked me and my wife for life.
The Murray's
7 de may. de 2016
We actually enjoyed working with Holden Agee. He was instrumental in our decision to lease our new car. First of all we intended to keep our 2013 Tucson for another year. Second we thought leasing was not in our best interest because we leased before, years ago, and it didn't go well for us. Holden used his arsenal of knowledge to help us make an informed decision. We are happy with the new and improved 2016 Tucson. It's quieter, feels bigger and has a much easier to see instrument panel.We also give credit to the visiting Hyundai management team who were available at this excellent dealership. By the way, Ocala's maintenance Service Agent Keith Andrews has worked with us for the whole time we've been in FL. He's a definite 10 also!
jessicarock98
6 de may. de 2016
Awesome job to the team that helped me get my dream car . It was an amazing experience and I will be glad to send people your way so they can share my experience
dkennelty
6 de may. de 2016
We had an excellent experience at Jenkins Hyundai. Our sales person, William Castaneda, did a fantastic job of listening to our vehicle preferences and providing us with choices to meet our needs. We test drove two vehicles before finalizing our purchase of a Sonata Limited. Car buying can be a long drawn out process, but the staff at Jenkins made every effort to make us comfortable and to address our needs. One of the best car buying experiences we've ever had.
heyjude462000
6 de may. de 2016
Very satisfied with our new purchase and the professionalism showed to us by our salesperson and all the staff at Jenkins Hyundai. Thank you Gus!
togacop
5 de may. de 2016
We had great service from the time we pulled on the lot. We were met by George Spencer, went for a test drive, Which we had test driven this model in Hilton Head Hyundai and liked the car, but had a horrible experience with the dealership. I was trading in a 2012 Elantra hatchback with 2400 miles on it in excellent condition, and was treated like I was trading in a junker!!! The car was 2 years old showroom condition with such low mileage they were getting a new car back. Your salesman was a pleasure to work with, as was Juan who worked up all of the paperwork, and I don't remember the gentleman's name that spoke to us about extended warranties. So our overall experience was excellent.
promking2001
5 de may. de 2016
Great customer service. No problems and great dealership. I had no issue or bad things to say about the dealership. Great place to come and visit.
lisaleah18
5 de may. de 2016
The staff was not pushy and took time to listen to what I needed in a car and in a car payment. They were kind, friendly, and helpful, and I am happy with my new Tucson. I am also grateful for the patience and time they took in showing me the features of my new car and how to use them.
joyskap
5 de may. de 2016
Pete Palys and Cote Mulligan worked together to give me the best deal possible. They were professional, friendly, courteous and most of all, respectful towards me and my family. When we had needed time to talk, they gave it to us. When we needed their help, they were there for us. There were no "hard" sales tactics - we didn't feel bullied into buying something we didn't want. We thoroughly enjoyed the full buying experience - before, during and after. I have purchased a vehicle here at Jenkins Hyundai before as well as having it serviced here, and will continue to do so because of the professionalism and friendliness of the staff in all departments.
goodtimecountry
5 de may. de 2016
Go to Ocala Hyundai for a great deal.....ask for Carolyn Davis Enjoy lunch at the Cafe while you wait........sit back and wait for good things to happen
pop1768
4 de may. de 2016
Corey was very helpful and took his time with me. It was perfect. I would recommend Corey to all.I will refer him to all my friends and family.
akinspl
4 de may. de 2016
I first talked to Jason on the phone regarding trading in my car and the type of car I was interested in. Later that day, Holden called me back and we firmed up the deal over the phone. When I arrived at the dealership I was immediately greeted by Holden. The entire buying process was quick and painless. Everyone I spoke with at the dealership was courteous and helpful.
ashleyttaje
4 de may. de 2016
I love this dealership. Very, very friendly staff. I will definitely return when I need a new vehicle and recommend them highly to all friends and family.
Ken Brodeur
4 de may. de 2016
Excellent service. Will definitely return. What more is there to say.
Herman Tebben
4 de may. de 2016
One of the best buying experiences yet. Your Sales person Carolyn Davis is magnificient. She goes above and beyond in her assistance to buyers.I want to tell you that I am a retired Human Resources Supervisor for a major U.S. Airline and I would have considered it an honor to have such a person as Carolyn on my staff. You have one GREAT employee there and I think you should do all you can to keep her. She is the main reason why my wife and I keep coming back.
bateman
30 de abr. de 2016
was looking for a used car and we had a good excellent sales peopleKyle Lambert was our salesman he worked hard to get us a good deal and making sure we were take-in care of everyone was so helpful and understanding professional and friendlyWe drove of the lot in a new 2016 Hyundai Accent we would recommend Jenkins HyundaiThank you Kyle
thomasiaprice
30 de abr. de 2016
Daniel Pack was absolutely amazing. We connected on a level not just as a salesperson and someone purchasing a car. The experience for me was great he kept me informed about everything throughout the process made sure I was comfortable. Went on multiple test drives where he showed me the features of the car. I was actually nervous initially but his kindness and humbleness made him a real person and not just a car salesman. He was great. If I were to purchase a car in the future I would absolutely come back to Hyundai more importantly I would specifically ask for Daniel Pack again.
dsmith32897
29 de abr. de 2016
I think that the survey itself represents my review of the dealership, it's employees and products. Next time I am ready to purchase a new vehicle, I will give Jenkins Hyundai an opportunity to meet my needs.
dyous10
28 de abr. de 2016
My experience with Hyundai was went very well. I didn't get the car I wanted but I'm satisfied with what I did get. God is good and is always on time and will never fail us, when it was looking like I wasn't going to get a car at all Jeff help me to at leaset leave there with something. I very thankful for him and want you all to know that he is such an awesome salesman and knows his job very well. Overall everyone at the delearship did what they had to do to help me out in my time of need.
sierrasacauskas
28 de abr. de 2016
The Jenkins Hyundai stuff were extremely helpful and made it their priority to help us find the right vehicle that we'd be happy driving now and in a few years when our family is bigger.
joe prego
28 de abr. de 2016
I have always found Jenkins Hyundai to be very reliable when dealing with the sales department and the service department. The employees are always very knowledgeable, courteous and go out of their way to be of help.
tekisaj
27 de abr. de 2016
wewere very satisfied with the overall buying experience the sales people and finance man was very helpful in getting us the price and payment that we wanted
bigbuster127
27 de abr. de 2016
very happy and tried to please my wife and me thank you.. hopefull my next buy will be from Jenkins Hyundai there sales manager is the best and Pete Palys in service is tops..
trinapscat
27 de abr. de 2016
Holden the car salesman was awesome. Will come back in the future for new car needs. Also will tell all my friends and family about my experience at jenkins hyundi of ocala
A.C. Lombardo
27 de abr. de 2016
Eventually got to a deal I was happy with however it took some serious negotiations to get there.
Stephen Smith
27 de abr. de 2016
The greatest buying experience of the Santa Fe sport ultimate. The salesmen where very helpful. The show room was magnificent. The service area was very clean looking. Every one from the front desk to finance person was very helpful
scrub4now
26 de abr. de 2016
I am so thankful that I had Danny Pack as my car salesman. He was very kind, professional, and he went out of his way to find me exactly what I was looking for.
jna729413
26 de abr. de 2016
people are very friendly and helpful. Charles was very friendly. I would recommend this dealership to all my friends and family. food is very good also.
junemteehan
26 de abr. de 2016
I have been coming to this dealership for over 6 years now. Everyone is always friendly and accommodating every time. I almost always deal with Pete Palys. He has always been very helpful and supportive in helping me with different issues I have had with my different vehicles. He always follows up to make sure everything has gone well. This is why I have always and still plan to come there for all my maintenance.
Anna Girgenti
26 de abr. de 2016
We were satisfied with the service Dept the service Dept was right on top of all issues and we were in and out of the Dealer Ship in a timely fashion.
sellat
24 de abr. de 2016
"We have purchased from Jenkins at least 3 times before. We have 3 silver Hyundai's in front of our home at this time. We considered ourselves a Hyundai Family, until now! This last ""lease"" has been and still is a disaster as I don't have the vehicle I truly wanted.at this juncture. The CS reps are trying to piecemeal the absent features (as best as they can) but as one of the features needed to be factory installed I will not have it unless Jenkins stops this ADD ON business and does right by us. Unfortunately, I doubt we will be returning to Jenkins in the future as a result of this last experience. The vehicle is sitting out front barely driven with less than 300 miles on it as the car delivered is not the one I wanted or the one my husband was told he was signing papers on. Everyone knows when one gets a new vehicle all that is desired is to ""play"" with it, set it up, make it ""your"" own. I just can't seem to ""bond"" with this vehicle as it's missing a feature that needed to be in it at delivery. I was in a white Tuscon as my husband was ""sealing the deal"" and finishing the paperwork. The finance person assured him ""the car you are getting is a clone of the ones shes driving"". When I was called to pick it up, of course it was NOT the clone promised.My older 2006 Tuscon I absolutely loved but I had to give it to my husband for transportation to his job. When my husband said to me as this new leased vehicle was also part of my Birthday present (April 29th), ""anything you want"" I had specific features in mind. I have been in 4 cars since we started this ordeal in late March and as it is still missing desired features. Jenkins is trying to give them to me without giving me the ""real"" vehicle I desired. All in all the car will probably be returned at the end of the lease (we keep our word) in pristine condition and with very little mileage you will be able to sell it for a great deal. I will be doing my ""homework"" in the meantime preparing to find the automobile intact with all of the features I want and the CORRECT dealership to deliver said vehicle. I really like the Hyundai SUV's but I may have to go to a different dealership. My lease is 3 years so much can happen in that time in regards to new features, vehicle look and abilities and overall ratings. Very unhappy with Jenkins with the exception of two individuals."
Gary DeFelice
24 de abr. de 2016
Everything went very well. I was also treated to breakfast at the cafe, thanks to your service manager, Carolyn Davis. What a wonderful facility. I have never experienced anything like it at any other dealership. I could never see myself jumping ship and buying a car from anyone else. Jenkins of Ocala has the nicest people. My car was returnd to me better then when I dropped it off.Thank you so much, Gary DeFelice.
furrer11946
23 de abr. de 2016
see above and would recommend tim to all my friends.tim kohller was very friendly not aggressive and very professional.finance person was friendly and excellent in explaining every detail of financing.
babsinocala
23 de abr. de 2016
Everything was great. Service was good love the new facility. Everyone was very helpful. Carolyn Davis is an excellent salesperson. we are very happy customers!!!
molly123
23 de abr. de 2016
I was very satisfied with the service I received on my vehicle. Your representative Aaron was very informative & very accommodating for my service needs. He also was very respectful when I told him I was not looking for any additional services or a new vehicle. But he did inform me of the my options with no pressure. My vehicle is running as perfect as it did the first day I drove it.
cmorgan71
22 de abr. de 2016
From the first moment that we entered Jenkins Hyundai, we were cordially greeted by Carolyn Davis, who remembered our names! (We have bought 5 vehicles here). All through the buying process, we felt VERY comfortable in her hands. As we were leaving with our new car, we commented that it was a shame that there weren't MORE Carolyns for people to deal with! Thanks!
jack.couch
22 de abr. de 2016
Our car-buying experience at Jenkins Hyundai was extremely pleasant. We never felt hassled, or pressured. We felt welcome and comfortable through the whole experience. We would highly recommend Jenkins Hyundai to anyone searching for a new vehicle.
mlandedwill
21 de abr. de 2016
Jenkins Hyundai is the best dealership we have ever dealt with. We have dealt with them for years and everyone there has been kind, courteous and very accommodating.
drmikeandmary
21 de abr. de 2016
Gas millage is great. Quiet cab. Ride is excellent. Lots of switches and buttons. Wife is electronically challenged so it will take longer for her to know where everything is. I appreciate the dealership and the guys who work there. Excellent staff.
jenben617
20 de abr. de 2016
I had a very good experience all around, everyone was very helpful and the dealership itself is a beautiful building. I would recommend Jenkins Hyundai.
keithm517
19 de abr. de 2016
We had a horrible experience at the leesburg dealership and went up to Ocala and had a way better experience great people and absolutely loved the people there, so much more respectful too my family! I will DEFINITELY recommend Jenkins Hyundai in OCALA!! Thank you all again!
wtomhart
19 de abr. de 2016
Good job but it was my fault that I didn't understand the lease pricing. The experience was quick and surprised me as I didn't plan to buy a car that day.
joannepancoast0
16 de abr. de 2016
Have never leased before so was shocked at extra charges. Hope this works out the way they said it would. Had several calls to see how I was doing.
dturley1949
16 de abr. de 2016
Love the features of the new car, the navigation is excellent. Have had multiple calls from sales person to make sure all is working well with the car.
Carl Morgan
16 de abr. de 2016
We've been to Jenkins Hyundai for 5 cars and ALWAYS asked for Carolyn Davis. She puts you at ease with the car-buying experience. W love he!
Judith E. Gerace
15 de abr. de 2016
In the past, my husband handled purchases such as this. Unfortunately, he passed away in October and I was faced with making the decision to purchase a new car. Carolyn Davis and the entire staff were very helpful and I am very grateful to them.
dgreen222
14 de abr. de 2016
I never had a problem with my 2007 Sonata so I stayed with a winner and purchased a 2016 Sonata Hybrid. I've only had the car two weeks, but I look forward to driving it every day.
dmojocoa
14 de abr. de 2016
Great salesperson everything was explained very well. No presure. I would highly reccomend the sales staff and dealer. This is mt second purchase and will be back for a third time. Wish you all had trucks.
Charles Zeilman
14 de abr. de 2016
True to their word. Called and the price quoted was exactly as negotiated over phone.Staff excellent and friendly.
winterbjan24
13 de abr. de 2016
The newly expended Jenkins Hyundai is beautiful....the location is central within the community. The knowledgeable and happy. They encouraged our decision to look for a car that really suited our taste, without rushing us along. We may have had an opportunity to meet and or be greeted by more than 10 representatives very pleasant...Happiness is Hyundai!
sydel5
13 de abr. de 2016
Ryan Baroni was very easy to work with. Very attentive to my requirements. Going above and beyond to make this the easiest and best car buying experience I have ever had. Adding to this experience was Carolyn Davis, she is so efficient, caring and professional. We will recommend them to our neighbors. This dealership location is further away than another dealership with the same products, however Mr. Baroni made sure that it was worth dealing with them in everyway.
tazmissam
13 de abr. de 2016
When I arrived I had had a scheduled appointed. I was greeted professionally. The salesperson inquired about my needs and what I wanted for a vehicle. We discussed vehicles and then what I wanted for options in the vehicle. We went for a test drive. We then came back and discussed financial options. It was a professional experience with a great deal of friendliness.
hoppyb1
13 de abr. de 2016
Our car's transmission went on our way to our grand-daughter's wedding.. The car wasn't worth he cost of repair.Pete Palys did everything to make our car buying a pleasant one. No high pressure tactics. his Hyundia service experience was a plus 'cause he knew these cars inside and out. We took a Santa Fe for a long test ride and showed us other cars we wanted to see After we purchased our Santa Fe Sport, Pete went with us to the car and explained every function on the dash and made sure we understood them.Pete made an unexpected vehicle purchase the most pleasant and professional experience we ever had. When you need a car, go see Pete at Jenkins Hyundia.
kristina.shayhorn
12 de abr. de 2016
This place was wonderful with the service and staff in my sale were great. They answered all my questions and concerns. They were fast and efficient with the sale of my car.
vickierudloff
12 de abr. de 2016
If you're looking for a better car, check out the Hyundai line. You will be pleasantly surprised with the style, piz----zas, price and warranty. I've had a lot of different brands, Hyundai is the best.
thespiac
11 de abr. de 2016
I found the staff at the Ocala, FL dealership to be friendly, knowledgeable, and helpful. My salesperson was William Castaneda, and he was well-informed about the vehicle and worked with me on what I wanted. I would feel comfortable recommending them.
Still Sam
10 de abr. de 2016
I was very pleased with my car buying experience at Jenkins Hyundai. Very friendly and knowledgeable staff. Our salesman, William (Zorro) really took his time showing us all the features and different styles of cars we were interested in. I traded in my 2006 for a brand new Elantra and couldn't be happier with my decision. My new car has more features and is definitely roomier than my old one. I would recommend this car and Jenkins Hyundai to anyone looking for a new car!
dbell26940
9 de abr. de 2016
I have been thinking about a new car for the past several months, but I had 9 months left on my current lease. Shortly after I arrived at the dealership recently for my routine maintenance, I was approached by a salesperson named Jack who asked me if I was interested in a new car. After I said yes he let me take two Sonatas for a test drive. After I said I was interested in one of them he proceeded to work up some numbers for me. After a couple of attempts to arrive at an acceptable lease rate, I told him what my bottom line number was and he got it for me. At no time in this process did I feel any pressure from Jack. We had a small problem during the financing session when they wanted to add the sales tax to the lease rate I had agreed to. After I told them I was not going to pay any additional lease dollars, they were able to reduce the overall cost by the tax amount so the lease rate I had agreed to would stand. Again, the whole process was pressure free, something that has not been true over the years with previous dealerships I have dealt with.
dianacolvin2012
9 de abr. de 2016
I would definitely recommend Jenkins Hyundai to whoever I can. This is my 3rd car from this dealership. I also had 3 other Hyundais. Two bought in Columbus, Ohio, and one from New York. Jenkins far surpasses the other dealerships. Each time I buy a car from Jenkin's, it seems the process is smoother and more pleasant.
tbward39
9 de abr. de 2016
Thank You Jack Koczka AndJuan Del Arco for all your work to put us in our Great new car.Hyundai Sonata is a excellent Car. We love your new building
Samuel Oppedisano
9 de abr. de 2016
Buying a new car from Ms. Kristen Wotton was a pleasure. .
pg438
8 de abr. de 2016
Ted Shupe is the best! I will be sending all of my friends to see him when they are ready for a new car. Anyone that is looking for a great experience that wants to be treated correctly and with respect needs to ask for Ted.
chrstlw9
8 de abr. de 2016
Carl Polite, Did a great job of listening to our need in a car.We will ask for him in the future. Then researching inventory to find a car that met our specifications.
duze54
8 de abr. de 2016
Friendly and professional! We were satisfied with final offer, took a little while to get there. Having another Jenkins in Leesburg helped us to buy, since service could be at the closer store! Ocala had my priced, color and 7 passenger Santa Fe in stock!
Robin Duggan
7 de abr. de 2016
Purchased a new 2017 Santa Fe Sport this week and we are extremely happy with our purchase. Our salesman (Thomas Gemkow) answered all our questions promptly, explained all of the many features that were included on the vehicle, and made sure that the test drive was long enough for us to confirm that we were buying the right car.Sales Manager and a visiting District Manager were very professional and courteous.Total buying experience was excellent and I would not hesitate to recommend our salesman or the Dealership.
glnail1938
7 de abr. de 2016
Customer friendly and willingness to assist client and take the time to answer all of the questions. Great facility and everyone was willing to help with our needs and to determine what would be the ideal vehicle for our use and convenience.
pilotscar
7 de abr. de 2016
I did need some extra explanations to understand some of the fine print on the adds I had with me. The rest of the sale went along just fine.
atynan93
7 de abr. de 2016
My salesman Thomas is awsome. He went out of his way to work with me and get me into the right priced vehicle I could afford. Will definitely request him in the future!
jmiracle1
7 de abr. de 2016
This was an excellent opportunity to learn more about the car. I felt we were well informed and treated excellent. Our salesman did an excellent job. He has a very nice personality and was very honest. He did not try to avoid any questions and answered them to our satisfaction. The experience was a good one and we will service our car there car there. We will recommend to our friends and anyone that ask about the dealership and especially our salesman.
Richard Johnson
7 de abr. de 2016
First class from top to bottom. Kirstin by Service Tech is extremely qualified and nice. I even left my cap there by mistake and she rescued it for me. She is a keeper don't lose her!
Cathy Williams
7 de abr. de 2016
Brian was excellent to work with very easy going not a hard salesman very pleasant
guitarmanonhand
6 de abr. de 2016
jack Koczka, acted in a very professional manor,and not being pushy,in the end, Jack was successful in securing the sale.I do hope that Jack is still with Hyundai. Don Lessmann.
mvpjunkyard
6 de abr. de 2016
I had a very knowledgeable, professional and plesant, sales lady, Kristen W. She went above and beyond selling me a vehicle. However, I was dissappointed at how long I had to wait to get in to the finance office to complete my purchase.
Baby1
6 de abr. de 2016
"Jenkins Hyundai Dealership was very clean, modern and it's staff was extremely polite, friendly and cooperative. They went out of their way to be helpful and to work with each other to get me something I was comfortable and happy purchasing. My agent, ""Coach"", as everyone liked to call him, was especially gracious and informative. I would not feel uncomfortable recommending him nor this dealership or service department to anyone."
gkwoczka
5 de abr. de 2016
The staff is extremely helpful and knowledgeable about the Hyundai product. I would highly recommend the dealership to friends and family for future purchases and leases.
doug5320
4 de abr. de 2016
If you are looking for a square deal go to Jenkins, the best service and staff of all the dealers I have ever visited, they work with what you need and treat you right.
annhowinc
4 de abr. de 2016
This was a first class dealership.very professional and helpful in picking my type of car and color, test driving it and explaining all the acessories and their functions.
Devilcar2
3 de abr. de 2016
I LOVE THIS CAR AND JENKINS HYUNDIA MADE IT POSSIBLE FOR ME TO HAVE IT. THANKS TO TIM KOEHLER WHO TREATED ME WITH UNDERSTANDING AND CARE GAVE ME MY DREAM CAR
pvladypatricia
2 de abr. de 2016
It was a long process but good results. We were in the showroom aproximately 5 hours. Our sales person was very friendly and knowledgeable. Would recommend.
marionsart
2 de abr. de 2016
Happy with our choice. Office way too cold, couldn't wait to get out in the sunshine. Loved the Capuccino & water & t/v. Just missed a movie which we saw last time of visit.
Dianemc
2 de abr. de 2016
I used the Jenkins' website to find the type of used car I wanted and at the price point I wanted to pay. The website had all the past service info on the car, which the Jenkins dealership had sold originally. Our salesperson, Tim, was helpful and low key in his approach. The 3-year-old Elantra had low mileage and was in great shape, so we happily negotiated a deal.
mighells
1 de abr. de 2016
Gus was very helpful with my decision to lease a car from your dealership instead of having my old car fixed. He helped move everything and even put my Arizona baseball plate on the front of the new car.
carmine
1 de abr. de 2016
Overall the process was good, a few minor negatives. Salesperson was polite and very helpful.
yllek1011
31 de mar. de 2016
Thinking how it all went through, I do have to say I felt like family there and all the salesman where giving me high fives and happy that I found the vehicle I love. A sincere thanks to Dan Pack who helped me find what vehicle I was really looking for and very happy with. Sean in financing really saw it through to do what he could to make me happy as well. They truly did make all my dreams come true for me and my family. Thanks to all.
Enie
31 de mar. de 2016
Best dealership I've dealt with since 1960. I will recommend it as I found it an excellentexperience. Carl E. Gregg II was ecellent!!
tjmac0
29 de mar. de 2016
Fantastic car buying experience from beginning to end! Carolyn Davis did a great job listening to us and researching the inventory to find a car that met our specifications.
hysonray
29 de mar. de 2016
i have entered my comments alreadyi i have no complaints with our intial contact, (salesperson) jason he was very professional and friendly. everthing after that i wish i could redo. a.c.
jchip43
28 de mar. de 2016
Employees were very friendly and professional. Was treated very respectfully. The time test driving to negotiating and final paperwork was in a timely manner. I would recommend to family.
jahcapt
28 de mar. de 2016
I enjoyed the friendly service and excellent knowledge shared by Gus. I made a few special requests while leasing my new Sonata and the this were met to my satisfaction and in a timely manner.
Kenneth LaRue
26 de mar. de 2016
I was st the dealer to have the oil, filter & lube done. They checked off the normal check list & rotated the tires. Had courtesy car wash.
CHARLES J. PIAZZA
26 de mar. de 2016
BECAUSE YOU PROVDE A LUNCHEON FACILITY I CAN ALSO BRING MY WIFE ALONG AND HAVE LUNCH WHILE WE ARE WAITING
jferskine60
25 de mar. de 2016
I traded my 2014 Santa Fe Sport for a 2017 and Pete Palys had always been my maintenance rep. I found him to be outstanding and completely trustworthy. When he moved to sales, he was my guy and I'm completely satisfied with my new Santa Fe Sport! Will be buying a Genesis SUV from him in a couple of years. Pete is an outstanding representative of Jenkins Hyundai!
gary1bmary2b
25 de mar. de 2016
Jenkins Hyundai and there staff are all great and are salesman Holden Agee was very helpful and when we need help he's there to help.
nancycalabrese1948
25 de mar. de 2016
I had a very good experience with my salesman William and all the staff at Hyundai this is my first Hyundai and I love it!
Donald Bell
25 de mar. de 2016
This is the third time we've leased Hyundai Sonata's from this dealership and our sales person Carolyn Davis. We have had excellent experiences all three times. We feel that the staff truly tries to go out of their way to make us feel important. A car buying or leasing experience is usually very stressful and frustrating, but Carolyn and the rest of the staff have made it a very pleasant experience for us. I use this dealership for all of my maintenance and I feel the same about them.
Roberta Beeman
25 de mar. de 2016
Very thankful you had damaged replacement part on 2014 Sonata!
Argentina954
24 de mar. de 2016
I am extremely happy with the purchase of my new car, Mr Carl Polite is an excellent sales man who took very good care of me getting me an exceptional customer service and working hard to get me the price I was looking for. Every department treat me very nice. I highly recommend the dealer and I will do business with Mr CarlPolite. It is my second car at this dealer and won't be the last. Thanks again Mr Carl Polite I give you 10 stars!!!!!!
jcgilch
24 de mar. de 2016
My salesman was the best I could have asked for when making a large purchase. I will tell everyone about my time with William and that they should contact him when considering buying a new vehicle.
laura_lee1973
24 de mar. de 2016
Gus was outstanding. He did his job well. The rest of the staff dos not seem to communicate effectively after him. My husbands information was not correctly out in and paperwork had to be redone. Otherwise everything was fine.
Wilbert walker
24 de mar. de 2016
Concerned regarding getting the right vehicle to meet my needs.
Robert Boylhart
24 de mar. de 2016
Better communications between staff towards customers
leonfranklin43
23 de mar. de 2016
Will get future cars at this dealership. I got two cars here and one of my sons bought two elantras here. I really enjoy all the features on my Santa fe.
Donna
22 de mar. de 2016
The service I received was excellent. Carl Polite was very friendly and helpful. He took good care of me and even took the time to explain everything, up to and including setting up the radio. I would recommend him to anyone looking for a new or used car Thank you for my shiny red Kia Soul.
hectorvargas0912
22 de mar. de 2016
I recommend Steve Collazo to handle all of friends and Family looking to buy a Hyundai from this dealership, he is extremely well rounded, knows the vehicles makes sure you know about them and all their features.
Willard Chapman
21 de mar. de 2016
I was very satifided with my service it was done very quickly I will be back for my next serviceThank you
xxcivic03gurlxx
21 de mar. de 2016
It was a lengthy process but worth it in the end , got the car I wanted for the monthly payment that fit in my budget.
Sandra Hoffmann
20 de mar. de 2016
I was told the service may take 2 hours, and it was done in 1 hour and even included a car wash. Extremely efficient.
Carol Hasanov
19 de mar. de 2016
Excellent service and facility Gus was of great help in figuring what to do.
Genesis Buyer
19 de mar. de 2016
Last Saturday evening we decided to go look at cars since we were thinking of getting a new car in August when our current lease was up. A salesman, Kyle Lambert, approached us and introduced himself. We began talking and he was very well spoken, polite, knowledgable, and a no pressure type of guy. We found out this young man was only 18 years old and he loved his job. To make a long story short, we now have a beautiful 2016 Hyundai Genesis sitting in our garage. We totally enjoyed working with Kyle and from past experience we know Jenkins provides excellent service. It is a beautiful facility full of friendly people. We highly recommend Jenkins Hyundai of Ocala and Kyle Lambert.
Harry Schnabel
18 de mar. de 2016
To date we have purchased 2 cars from Jenkins & are extremely pleased w/the vehicles & even more so w/the service dept. & your rep. Keith. After being disappointed w/the service, not the Toyota we were driving at the time we walked across the st. just to lookat your showroom & watched a meeting of new owners & your service dept techs going over what they the new owners could &should expect form Jenkins. Very impressive to say the least. Keith & your tech people havebeen & continue to be excellent w/respect to servicing our car.
Katherine Akins
18 de mar. de 2016
great facilities, great & friendly people, great service
ucibhere
18 de mar. de 2016
I came in after contacting your dealership's internet department after finding a car on true car that I wanted to look at. I was told by the inventory manager once I got there that they did not have it in stock. After some time, they did find the vehicle. I wish there was no game involved in the discussion of price, as that is a major turn off for me when buying a vehicle My sales person was extremely helpful and I would recommend him to others.
marionchristian09
17 de mar. de 2016
Awesome experience Carolyn was great friendly straight forward honest and ensured I have the best car for my family and budget happy they worked with me in the nic of time
Genesis Buyer
16 de mar. de 2016
We have bought or leased four vehicles from Jenkins Hyundai of Ocala in the last nine years and we highly recommend this top notch, beautiful, friendly facility. Our latest experience was very enjoyable. Our salesman was Kyle Lambert. Kyle is an 18'year old young man who seems like he has been selling vehicles for years. He is a very knowledgeable, well spoken, polite, no pressure sales professional. I was a high school teacher for 33 years and I can honestly say Kyle is an exceptional eighteen year old. As I talked to Kyle, he shared with me some of his goals. He is determined to be the best at anything he tries and he is willing to put in the time and hard work to achieve his dreams. I have no doubt that his future will be positive and he will be very successful. He certainly made our car shopping enjoyable and we highly recommend Jenkins Hyundai of Ocala and Kyle Lambert.Renee
ginabellemarie
15 de mar. de 2016
This was my first experience leasing a vehicle so I had a lot of questions and everyone was so patient with me it was great! I didn't quite know what I wanted going in there and Lisa helped me find something that worked for my budget and taste. I love my Genesis coupe!
mcgradyk
15 de mar. de 2016
This is our 3rd Hyundai. This would be our second one from Jenkins Hyundai. We would recommend this car dealership to our friends and family.
Gina - car
14 de mar. de 2016
Over the years we have purchased and leased many vehicles but can't remember having the such an awesome experience. There was no pressure from anyone and William Castaneda "Zorro" explained everything very clearly. The entire staff was very pleasant and helpful in explaining a lot of the issues we had. The most important to us was their honesty and concern for our wellbeing. I will definitely recommend Jenkins Hyundai of Ocala, FL to anyone interested in a new vehicle - In fact I know I will be back when I want a new vehicle.
hlpost9140
14 de mar. de 2016
I haveo found the staff of the dealership professional, friendly and knowledgeable about the vehicle available for sale.The pesentation of new vehicles is excellent.The showroom is clean and is a pleasant environment.
froggie3jade
14 de mar. de 2016
The experience I had at Jenkins Hyundai was the best I have ever had, all staff was very helpful, I would definitely recommend them to family and friends.
Frank Maher
12 de mar. de 2016
Second car purchased from Hyundai of Ocala and we could not be happier
Gerald Schloss
12 de mar. de 2016
Nice facility. Friendly and knowledgeable staff. Comfortable wait area.
Dpad182
12 de mar. de 2016
Great experience buying our new elantra, smooth no pressure. Amazing price. Thanks to Mr Castaneda who work with us. We had a awesome time. Beautiful place.
slnewberg
11 de mar. de 2016
See previous remarks given regarding our reason for staying with Jenkins and its people and service department. At this point, we would not consider doing business with any other dealership.
sligo1
11 de mar. de 2016
From first visit to driving out with a new car, the experience of doing business at Jenkins Hyundai Ocala was the most satisfying car buying adventure I've ever had. The showroom was pristine, the amenities were comfortable and refreshing and all the staff were pleasant,helpful and professional. Kyle Lambert displayed such a professional, friendly and knowledgeable demeanor that my wife and I found renewed hope for today's generation. He is truly an asset for Jenkins and they should make every effort to hold on to him and not let him get away. Thanks also for the professionalism of Jim Green and Juan Del Arco. When new car time comes around again, we'll be back ESPECIALLY if Kyle is still there. Thanks guys, Mr.& Mrs. J J Grady
krinaldi21
11 de mar. de 2016
I am the proud owner of a 2016 Elantra..my first Hyundai was a 2013 Accent. I loved my Accent and I now love my Elantra...thank you for being such a great dealership. Jack was awesome.
tania.travieso
11 de mar. de 2016
I had a great experience will all of the friendly employees at Jenkins. They treated me like family and had fast service. I would recommend this dealership to every one. I love the fact that Jenkins is a positive member of the business community and supports public education. Thanks Jenkins
daneschlinsky
11 de mar. de 2016
Overall pleasant experience. Great service. Excellent staff. They listened to my needs and concerns and matched me with my perfect car. I would highly recommend Jenkins.
ashleyandjay0816
11 de mar. de 2016
From the minute I walked in the door I felt very welcomed. Each associate I shook hands with was very professional and very inviting, the environment makes you want to be there. My car was all done and I almost just wanted to hang out and talk to everyone more. I will come to this one for as long as we need cars.
van1941
11 de mar. de 2016
I'm very happy with my new Sonata. This is my third Sonata since 2010. Gus Saucedp is a great representative of your company. He gave me excellent advice on a great car to fit Myles's and my budget.
rogerdaig
11 de mar. de 2016
Carolyn Davis was very patient with us because it took us a long time to decide on this car. She was helpful and so far all is going good.
savitale322
11 de mar. de 2016
I had a very good experience at the dealership. I was no pressured into purchasing a vehicle, and I was greeted warmly by everyone during the process. Everyone I spoke with was very informative and helpful, and the dealership was willing to work with me in finding the right vehicle that best fit my needs on terms that were agreeable to both parties.
lisamcconnell65
10 de mar. de 2016
This is the second vehicle that I've purchased from Jenkins Hyundai. Kristen was a pleaaure to work with . I told her what my target cost was and she made it happen. No hassling , no pressure, she was a gem from beginning to end .
Pauline Short
10 de mar. de 2016
Excellent service on my vehicle. They were on time and attended to my car immediately. Time taken was excellent and they even washed my car free of charge.
D. Hammond
9 de mar. de 2016
It did take two and one-half hours for the oil change appointment
Ralph
9 de mar. de 2016
Service on my Santa Fe was as usual high quality and in a reasonable amount of time.Customer service was great, as they always are.
LINDA LUCIANI
8 de mar. de 2016
JENKINS HYUNDAI IS WONDERFUL, ALL THE PEOPLE ARE VERY HELPFUL, EVEN IF THEY ARE NOT YOUR SALES PERSON, THEY ARE WILLING TO ASSIST AND HELP.MY SALES PERSON WILLIAM- ZORRO, WAS VERY CONSIDERATE TO DETAIL, AND THE WHOLE TEAM AT JENKINS ARE GREAT, CAN'T SAY ENOUGH GOOD THINGS.THE SERVICE DEPARTMENT IS THE BEST.I ALWAYS HAVE HAD A GREAT EXPERIENCE AT JENKINS, THIS IS MY SECOND HYUNDAI FROM THEM, AND I WOULD NOT SHOP ANYWHERE ELSE
Mrs. Tania Travieso
28 de feb. de 2016
I have been honored to be named the Marion County Teacher of the Year. This dealership takes pride in supporting public education in their community. They provide their Teacher of the Year with a 3 year lease of a brand new car. Jenkins of Ocala needs to be recognized as a business leader for taking an interest in our schools. My experience with Jenkins Hyundai of Ocala was very pleasant. All of the staff were helpful and courteous. I would recommend this dealership to anyone that is interested in purchasing a car not only because they were great to work with but because they support our future and our schools. Thank you Jenkins for caring about our community.
Daniel Butcher
26 de feb. de 2016
Always a very pleasant experience. The new renewed facility further enhances any visit withJenkins Hyundai, no matter what the reason for your trip to their facility. We have purchasedthree vehicles through them and are totally pleased with the buying experience and the servicethat follows.
Ted
25 de feb. de 2016
They always do prompt service even without an appointment. Never have I had a complaint about the repair personnel or the sales personnel.
Lana martillaro
24 de feb. de 2016
I am totally satisfied with staff and the service I receive on my car.
Lauren Gifford
23 de feb. de 2016
Everyone was really nice. Helped me get a great deal and a new car. Everything was very clean. Everyone was very friendly
Lou & Bonnie G
23 de feb. de 2016
1st class Service and Staff was outstanding. Caleb was most helpful, and the facilities excellent. Would recommend Jenkins Hyundai for Service and having a New or Used car experience to friends and family..
Jake Lawson
23 de feb. de 2016
The finance quote format is confusing. It's all there just not customer friendly.
Cherry Murr
22 de feb. de 2016
I have to say this ... As a single person I am so happy to have found a dealership and sales assistant that put absolutely no pressure on me, but instead let the car sell itself. It was an educational tour of the car that impressed me. My sales assistant knew his product, and after our initial visit he knew what I might like to see, and brought it out. I didn't even need to look at another car! It was perfect! I learned a lot and was able to make an informed decision about the right car for me. I saw the quality, the savings and the service was all excellent. Never been in a dealership like that! Wow! What a great experience! Would do it again! Special thanks to Kyle Lambert for your professionalism and knowledge. Soooo happy with my Elantra GT. Sincerely, Cherry Murr
Richard N.
18 de feb. de 2016
Salesman, Niko, was great to work with during our experience in trading in our 2013 model for a 2016.
Lynn Voelkle
18 de feb. de 2016
Always a pleasant experience!This dealership is busy, in a great location, and has a friendly efficient staff.I have been dealing with Aaron (service department) for years. He is alwayspleasant on the phone and in person. Never too busy to discuss or explain any auto problems I might have a question about.
Richard D Grego
18 de feb. de 2016
Pete Palys, was wonderful he took very good care of us in purchasing our Tucson, we have dealt with Pete when we came for service and he is very considerate and wonderful, Also the girl that took care of us on the oil change was very attentive.
Thomas Bynes
17 de feb. de 2016
I would like to have more feedback on services past so I could cut off problems in the future as far as brakes struts or any other engine or breaks problems
karen willey
15 de feb. de 2016
great customer service our salesman Frank Barnett made everything very easy and enjoyable.
RM
13 de feb. de 2016
I was treated special from the moment I drove my car there. The employees were very professional and friendly. The young lady took the time to explain the services done on my car and also gave me tips to keep rodents away from my car. Service was done very fast; the waiting room was very relaxing and enjoyable.
Rachel Hulette
12 de feb. de 2016
Excellent service by all. Keith Andrews in particular is excellent and is the main reason we now have our fourth Hyundai. Gus Saceda, the salesman, remembered us from our purchase of October 2015 and was very helpful. Would recommend this dealership and Gus and Keith every time.
Carl Morgan
11 de feb. de 2016
They changed the oil and filter, rotated the tires, and WASHED the car... all in less than an hour! Thanks!
Dianne
9 de feb. de 2016
Always a pleasant experience at Jenkins Hyundai. My service advisor, Kirstie is a gem, always very courteous and friendly in all her dealings with me. Great asset to the Service department
David
7 de feb. de 2016
Happy with deal but it took a fair amount of negotiating
Shawn Eakins
6 de feb. de 2016
Good experience. Will do business with Jenkins again.
BRAD TURK
3 de feb. de 2016
The staff is great to deal with. The ladies at the check out were wonderful. They all should be employee of the month!!
Mike Eischen
1 de feb. de 2016
Beautiful waiting room and prompt service. I felt good about my experience.
Salina
30 de ene. de 2016
My experience at the Jenkins Hyundai dealership in Ocala, Fl was terrific. I was not pressured to buy a car. The salesman (Brian M.) was extremely knowledgeable & considerate. He went above & beyond to accomodate my need to remain on a strict financial budget in regards to a new vehicle purchase. I was well-pleased with every aspect of this car buying experience & would recommend to everyone.
Raymond C. Orlosky
13 de ene. de 2016
This is the fourth vehicle I've had from them.They treated me fantastic. The sales people were always professional and friendly. When it comes to the financial aspect they are on the ball andthey are always professional. The service department has always been above and beyond in their care of my past and present vehicles.The service Manger has always listened to what concerned meand has always been upfront and honest.My Thanks to Jenkins Hyundai.
Marleen Wiersum
13 de ene. de 2016
The work was completed in timely manner and my car was made available following the work and car wash.Thank you.
Carlene
13 de ene. de 2016
Husband brought car in for sensor in Abs. It was taken care of, and he was back on the road. Great service. Thank you.
M. Heller
11 de ene. de 2016
First time I saw new facilities, I was very impressed. I own a 2008 Sonata, whjich I love, I wouldn't trade it in I like it so much.
Joe Rocque
10 de ene. de 2016
Service and facilities were great. Aaron was super in keeping me informed as to what had to be done to my Veracruz and how long it would take. Been doing business here for over 7 years.
Dianne
9 de ene. de 2016
I was blown away with the service I received! I came in to look into purchasing a car, turned out leasing was the way to go for me. Earl and Jimmy explained each in language I understood. I was well taken care of, you have more than one person working for you I had 5! The general manager even came over and shook my hand to congratulate me on my new 2016 Hyundai Elantra. I will gladly return to this dealership for any future purchases.
donald h smith
7 de ene. de 2016
Fast and efficient. Pete is a superstar. Pretty amazing as a husband and wife dropped in just to wish Pete a happy New Year. They did not have a car in for service.
Michael Berrettini
7 de ene. de 2016
We went in with no intentions of buying a car that day and bought two! Earl and Kimberly went above and beyond with customers service!
Mimi
6 de ene. de 2016
Always receive good service, personnel kind courteous and prompt.
Stephen L Long
5 de ene. de 2016
after arriving a little late for my appointment I was treated quite kindly by everyone that I came in contact with. my car was completed in the length of time that I was told. I am very satisfied with the service.
KENNETH CERASANI
4 de ene. de 2016
THIS WAS OUR SECOND CAR BOUGHT HERE. EVERYONE WAS A #10.
thomas carter
3 de ene. de 2016
The best dealership i have ever done business with.
Diana Pohlman
31 de dic. de 2015
Wow! A lot of paperwork, but all the people made it less taxing. A great group to work with; I was made to feel that I was the most important person at that time. A nice feeling.
Sheila Sumaylo
31 de dic. de 2015
Your new facility is very nice! Despite my not having a service appointment, I was welcomed to the dealership and treated very well.Your new facility is very comfortable for waiting for the car to be finished.
Robert McKay
30 de dic. de 2015
Great new facility staffed by knowledgeable friendly people.
Don Messenger
29 de dic. de 2015
Thomas Gemko was a great person to deal with still waiting for my xxl t shirt thu
JIM
26 de dic. de 2015
GREAT PROCESS WITH THIS COMPANY. I was surprised how easy working with this company
Candace Hartmann
23 de dic. de 2015
Purchased a new car from Jenkins. My overall experience was pleasant and easy going.
Pat Sullivan
19 de dic. de 2015
A good experience......Thank you !!!! I didn't have to wait very long to have repairs done and my car was cleaned up after the work was done..
ernie riesen
17 de dic. de 2015
i am very pleased that with the new facility that is in Ocala the wait time has greatly improved. I think the service here is the best I have experienced where ever I have lived. polite and expedient. this is my 5th car I have bought from Jenkins and am very pleased with each one and with the service.
Jason Simmons
17 de dic. de 2015
I had a great experience and will not take my vehicle anywhere else to be serviced. The facility is amazing.
Jeff Garrison
16 de dic. de 2015
We've purchased 2 Santa Fe's from this dealership and never hesitated in coming back to them. Highly recommend them.
Jackie
16 de dic. de 2015
Lisa Jurgen and Jack Kozcka were excellent through the entire buying process!!! Highly recommend them and Jenkins Hyundai of Ocala.
Ed Gordon
15 de dic. de 2015
Your service advisor, Keith Andrews is the reason I bring all my vehicles to your service dept.
Peter Burner
14 de dic. de 2015
A great buying experience where the Jenkins sales team worked with me to produce excellent results. I am very satisfied with my purchase!
Ronald Weber
13 de dic. de 2015
Gus and Keith were more than accommodating, They made it a very pleasant experience,
Richard and Jan Miller
13 de dic. de 2015
Arron Fields, the service rep, was awesome. We always get excellent services .
John Bott
12 de dic. de 2015
Loved the service would recommend good experience sales people outstanding
Maynard Zinn
10 de dic. de 2015
The work was done in a presumably satisfactory manner and the car was available when promised.
William Oppold
4 de dic. de 2015
Did what I asked for what they quoted on schedule. I like it.
Robert C. Stubbs
4 de dic. de 2015
My first trip there was not very good as I stood around for 20 minutes and no one approached me to see what I wanted. This tine it was completely the opposite and I feel that my patronage wa appreciated. Keep up the good work and I'll be a loyal customer!
Anita Hardy
3 de dic. de 2015
Everything was completed in a timely manner.. Very good service.
David
2 de dic. de 2015
Everything went very smooth. The only problem is something/someone is screwing with my world by telling me how many words I have too use here!
Wm Wallace
2 de dic. de 2015
Handled on a timely basis. Service staff were all courteous and helpful.
Michael J. Carr
2 de dic. de 2015
This was the first oil change for this Azera and it was handled quickly efficiently and in a most friendly manner. I had one problem and it was attended to with no full.If I had to come up with a complaint, I would say the windshield was a bit streaked after the complimentary car wash.
Katherine E, Akins
2 de dic. de 2015
I always enjoy coming to the Hyundai dealership. They are all very nice & respect you as a guest at the facilities. Everyone is very helpful in knowing all about the services & products there.
Phyllis Legros
29 de nov. de 2015
I was totally satisfied with my whole visit. I have a 2005 Santa Fe and I and it is still likenew. I have had no major problems with it and hope to keep it for a few more years. The service has always been great and I will continue to get my service there.
Herman Tebben
26 de nov. de 2015
I am very pleased with the service. Pete, I think went above and beyond in taking care of me and my wife. The work on our car was going to take about an hour and a half and we had to do some shopping at HHGregg so Pete provided us with a ride to and from there.
RAYMOND E MILLER
26 de nov. de 2015
SERVICE DONE IN A TMELY MANNER. I VISITED JENKINS HYUNDAI FOR AN OIL CHANGE. WHY WOULD I NEED 50 CHARACTERS TO EXPLAIN MY LEVEL OF SATISFACTION?
John
25 de nov. de 2015
Excellent service. Pleasant waiting area. Free Wi-Fi, coffee and water.
Marcee
24 de nov. de 2015
Jarrell Powell did a great job! He got me in and out and alerted me to some addition items that may need attention in the near future.
awolfgangc
23 de nov. de 2015
I have bought many cars in my life, and each time travelled to many dealers to shop around. I have never had an experience as bad as the one I had buying a used car from Jenkins Hyundai of Ocala.First, the good, which isn't much. Let's see...One salesman was ok. His name was Jeff. Um, what else... They have a huge nice facility (although it does make you wonder how they pay for all of that... which I found out later). And it's so slow that you have the place to yourself--word must have gotten around about their customer service. We were there for probably 7 hours total on consecutive weekends and only saw one other customer.That's all I got on the positive front.First visit our first salesman (James) demoed the car we wanted after making us wait for 30 minutes while they tried to find the keys (really?!). We sat down to negotiate, he came down 800 bucks on price from the grossly inflated advertised price ($4000 above Edmund's TMV for that car with that mileage). I made a counteroffer that was $1500 above the TMV, and the sales manager-type came and barked at me "that is the price, take or leave it.That price will never change. I will sell this car in a few days." Didn't get his name, but we left it, mostly due to the rude manner he spoke to us. My wife and I were shocked--is it ok to bully customers? And a few hours later, their advertised price on the internet shot up $1000. Good luck with that.We waited a week, there was no follow up email, call, or anything from James. Felt kind of unprofessional but whatever. I emailed him, asking if there had been any change in their counteroffer. This time James said they would knock $400 more off the price and split all the "dealer fees" with us 50/50 (they have high fees, btw). I asked him for the final price including all fees except tax, tags, and title. He gave it to me, I emailed back and verified it again. All set.The next day, we were coming to buy the car, but he wasn't returning any of our messages. Odd. We show up at the dealer and "James isn't here, but you can work with Jeff." Ok... We go to check on the car, and there are two 3 in diameter spots on the back trunk lid where they had ripped the Shriner medallions off and took the paint with them. We point this out and the salesman says it is their fault and they will fix it or give a price concession for me to fix it.Get back inside, and a different bully/sales manager (Juan) comes and says that they have no record of any deal so they can't offer the number we agreed on, plus they will only agree to touching up the spots on the back with touch-up paint. I have to show him the emails, but he doesn't believe me, and goes back calls the first salesman, who I guess partially backs away from the deal (must have gotten threatened/yelled at). The result is they won't cover their half of the dealership fees. They also will only give $76 price concession because of the paint that was ripped off. I asked if they will still touch it up at least. He tells me NO, it's either $76 or a touch-up, not both, and I should leave if I don't like it (same mean tone as the other manager). I tell him I am shocked that he would alienate a customer like this over $76. He says literally "What do you want, a hug?"Exhausted, we just give up and move forward to see the F&I guy, hoping that in the end the numbers will still add up to the deal we had in writing. We are made to wait 45 minutes even though the place is empty. I finally just go into his office where he is sitting. All goes well, he is much more professional than the managers (his name is Sean) and after signing 20 things we get to the final page which summarizes the whole deal. And of course it is higher than the written deal we made. Not only did they put the full $700 dealer fee back, but they have added a new $150 "filing fee" on top of it. When I ask to have the fee removed, that the subtotal doesn't match what we agreed on, Sean calls in the MEANEST BIGGEST BULLY/JERK I HAVE EVER MET into the room who tells me "that's what you have to pay or you can leave. We are losing money on this deal." (NOTE: That is a complete lie--at another dealership, they showed me what that model in the same condition/mileage costs at the auction, it was $2750 less than I was paying Jenkins). I did not get this guy's name because I just wanted his belligerent attitude to go far away.They weren't even done with me then - when they brought the car to me, there was only one key and "you will just have to buy another one, the papers are already signed."I wish I could go back in time and tell my earlier self to never set foot in this place. You shouldn't either. I would tell you to "get it in writing", but they don't even honor that. There is no honor among thieves.(P.S. - Be careful when you are talking to your partner when the salesman walks away-they had the mic/speaker phone on listening to us.)
Sandra Mc.
20 de nov. de 2015
John was.extremely helpful and professional agent.
Anne Dansby
19 de nov. de 2015
The purpose of my visit was to have the oil changed and my new car serviced. The service attendant could not have been nicer and the whole process (including a car wash) took less than an hour and a half. Thank you!
Robert P. Goldy
16 de nov. de 2015
Mrs. Goldy and I were very pleased with the facility and the personnel. I did not have an appointment, was received and treated well.
Ernest Calabretta
15 de nov. de 2015
Gus was very professional. The terms were good. the car is good quality and I would recommend the Elantra and Jenkins Hyundai to my friends when they talk about a newer car.
M. Juanita Martsolf
13 de nov. de 2015
Very good service and I will be back in 6 months....Juanita Martsolf
Gary
13 de nov. de 2015
Was greeted quickly, my service person was helpful explained what was needed to be done and looked into my tire problem.
Dr. John Brandeis
11 de nov. de 2015
prompt attentive service ready as promised. Price estimate was on target and coupons accepted. Everyone was polite and professional making for a pleasant experience.
Jimmy Williams
11 de nov. de 2015
Service and time completed was excellent. Car wash was an added perk.
allen fischler
11 de nov. de 2015
I was well received by Jenkins Hyundai and the work was completed to my satisfaction the managers and general employees we very friendly and helpful
Dianne Mastergeorge
5 de nov. de 2015
From beginning to end my experience has always been above par!! Tyler, the young man who checks me in has is always so pleasant and courteous, just a great way to start my appointment. .Kirstie, my service advisor always goes above and beyond to make sure everything is taken care of and that I am happy when I leave Jenkins Hyundai.
Larry
5 de nov. de 2015
Gus, you did an outstanding job helping me pick out and purchase my new 2016 Hyundai Elantra! The service department did an outstanding job getting me in on short notice and fixing my tire problem! I'm loving my new Hyundai Elantra and look forward to seeing you down the road.Larry
Helen Santoro
5 de nov. de 2015
Aron, has always been a great man to deal with.. I always ask for him.. I am very pleased with him.
Paula Torino
5 de nov. de 2015
Very prompt. Relaxing atmosphere. Excellent experience. Wish I could have stayed to see the end of the movie.
Robert Boylhart
4 de nov. de 2015
Outstanding service by Reps & Techs Thanks I'll be back
Jennifer
3 de nov. de 2015
Guy Rodas is a knowledgeable, honest and straight forward sales person. He makes the buying process as pleasurable as possible. Hyundai makes a good car and Guy makes it all work!! I highly recommend Guy. This was my second buying experience from him. Guy is the best!!!
Robert Needham Jr.
1 de nov. de 2015
It would be nice to have the cafeteria open on the weekends !
John Lambert
29 de oct. de 2015
Quick service, and The Service rep. was very professional and helpful with my questions.
Eileen Fury
29 de oct. de 2015
I can always rely on Hyundai to take care of all that is needed. You have wonderful staff and they all make me feel at ease. Thank you for being the best in the business.Sincerely Eileen Fury
Earl Scheid
28 de oct. de 2015
Service experience great. Keith was very informative and got me in and out quickly.
Betty batchelder
25 de oct. de 2015
Customer service rep was very professional and went out of her way to assist me
Christine
24 de oct. de 2015
Everyone we encountered the day we went car shopping at Jenkins Hyundai was helpful in making us feel comfortable. There was no pressure or the feeling that we were taking up their time. Patience was needed, for the new cars have many new options and comparisons to be made. My husband quickly decided on the beautiful showroom Sonata, while I tried to get him to look at other models.....test drive.....and paperwork and handshakes. A beautiful new Sonata now sits in our garage. We also have had a follow up call from customer relations. P.S. They have a beautiful new building. It was bright and very clean, very inviting.
Steven Kendall
24 de oct. de 2015
When we arrived we were taken into our service adviser office but we sat there for several minutes while he typed on his computer. We would have preferred to have waited in the waiting room until he was finished. It wasn't real long but several minute where we felt like we were intruding. When he had finished with what he was doing he was very helpful with our service recall. We did have an appointment and arrived right on time. He arranged for a loaner car so that we wouldn't have to just sit and wait which was very helpful.
Ernette Haring
22 de oct. de 2015
My previous review was done in error. Pete Pays has called me and corrected the error made on my invoice. I am extremely happy with Peter Pays and the servivce department and would not go anywhere else for service.Ernette Haring
D Spence
22 de oct. de 2015
As always, everything was great. A great dealership to work with.
ANTHONY DERENZO
22 de oct. de 2015
OIL CHANGE SERVICE DONE ON TIME, CAR WASHED AND DELIVERED CLEAN. PARTS DEPARTMEN DID A GREAT JOB FOR ME.
Louis Winkelman and Linda Noel
21 de oct. de 2015
Kyle Lambert, our sales rep. was well acquainted with the model (Elantra) and provided us with information concerning the leasing of this vehicle. He was always courteous and was at ease with us at all times. He made sure that we were comfortable , showed us through the new facility, took us for the test drive in the Elantra and answered our questions. Kyle was very attentive during the period of time that it took to complete the process of getting the paperwork assembled and then meet with the financial person. For someone his age he was very mature, clearly knew his sales information and, most of all, was comfortable with this "senior couple".
Cindy
15 de oct. de 2015
My thanks to Keith for always being kind and extremely helpful.
Marleen
14 de oct. de 2015
All went smoothly. My car was taken in at the appointed time, serviced, and returned to me clean and working well.
Harold Kemp
13 de oct. de 2015
Mr. Palys was very helpful. He kept me informed of my vehicle's status, and made sure I got a ride to pick it up. I am very satisfied with the service.
Dennis Meredith
13 de oct. de 2015
Came in for scheduled oil change and service on a recall item. Loved the remodeled Facility and customer amenities. Customers treated well.
MaryKay
12 de oct. de 2015
Came in for an oil change. First time in the new building. Everything was great. Glad to have car washed here and not have to go elsewhere.
Floyd Hickman
10 de oct. de 2015
Great service, but the maintenance work was pricey.
Ernest Calabretta
9 de oct. de 2015
New customer waiting area very comfortable.. Enjoyed the new cafe. and the staff were very helpful
Debbiesellsinthevillages
8 de oct. de 2015
There was a recall on the "Sunglass Holder" on our 2014 Elantra. I called and made the appointment and not only got the Sunglass Holder replaced but also had them go over her to make sure she was running at her best! They added air to the tires and replaced the air filter. I even got a cleaned car brought back to me! I absolutely love the remodel on the building...much more comfortable for the consumer! Thank you for going the extra mile!
myates
6 de oct. de 2015
I am impressed with the new service department. Staff was excellent!
jcnd4
5 de oct. de 2015
John Handy was very courteous and professional, my car was also washed and vacuumed when it was returned to me. Love this new service center!
Anna Sue Monk
5 de oct. de 2015
The service was excellent. Your Facility is beautiful. Who would think that you would actually look forward to the next time your car needs to be serviced. Everyone was very professional and courteous.
ratrod
4 de oct. de 2015
i felt like i got a good deal. our salesman Shannon McCoy was very helpful and friendly. Everyone at the dealer was very friendly and helpful
Barbara
4 de oct. de 2015
Was checked in promptly and oil change and car wash done in a little over an hour. Cheerful service.
tking
2 de oct. de 2015
I have now purchased 4 vehicles there and will go back again! They do their best to provide good customer service and make customers feel welcomed.
Sweet Old Bill
2 de oct. de 2015
Very prompt & professional. Love the new digs. Service was fast and complete. Wife & I both had a great cup of coffee & looked over some new 2016's.
Cathy Skoff
2 de oct. de 2015
and, I came during your car 'give away' so I got free pizza, popcorn, cup, etc.It was a 'happening event.'
Dar1234
1 de oct. de 2015
I Liked the way everyone was treated and the way the cake tasted.I like the way the popcorn tasted and I appreciated the very clean environment.
quinleym
1 de oct. de 2015
The agreed on price was the price and there were no surprises when we got to the finance office for the out the door price.
DAVIDPHS55
1 de oct. de 2015
WE WERE IN AND OUT IN LESS TIME THAN WE EXPECTED. HAD A GREAT CUP OF COFFEE AND A DONUT ON THE HOUSE. WILL DEFINITELY RETURN THE NEXT TIME MY CAR NEED SERVICING..
popij
1 de oct. de 2015
This is the third time I have taken the car in for service and actually look forward to it. Everyone is friendly and the place is more than comfortable. The car is ready before you know it, fast service.
Ear, Rebecca
1 de oct. de 2015
Best ever because of Kristen Wotton. She's very comfortable and casual, no pressure to work with. I would do it again. Thank you very much.
Louis Viademonte
1 de oct. de 2015
Everyone is superb! The building was beautiful. The repair was perfect. My service attendant Pete Salys was friendly and courteous.
Carmen Grasso
1 de oct. de 2015
Always a great experience. I love and appreciate the newly installed car wash. My car always looks beautiful when it's returned to me. They make me feel like their there just to take care of my needs.
Destin
1 de oct. de 2015
AWESOME!!! First time buyer, best experience I could have expected!
oscar
30 de sep. de 2015
Clean facility, very bright building, When arriving for service was given personal attention. Service Pete Palys greeted me and I didn't wait 5 minutes for my car to be in the system for service.
David Howard
30 de sep. de 2015
George Spencer was my sales person. He took care of everything and did an awesome job of getting me into my SUV. This is my second purchase at Jenkins Hyundai of Ocala and I drove two hours to get to them. I highly recommend them.
Patricia Ramirez
26 de sep. de 2015
Always does a good job. The new Service Department makes it a pleasure to come and have your car worked on. The service people are always polite.
mutley
23 de sep. de 2015
Keith Andrews always kept me informed of the progress as it went along & made suggestions of what needed to be done. Was always courteous!!! Thanks.
John5t
23 de sep. de 2015
Keith our service writer is great ! He always makes our experience a pleasure ! Keith is a incredible asset to your company. We always look forward to our service visit.
Debbie Papa
23 de sep. de 2015
Customer service was great. The new showroom and service area was clean.
carolh34465
22 de sep. de 2015
i'm so glad I bought a Hyundai Santa Fe Sport. The whole experience has been easy and as pleasant as it could be. I like and appreciate the online reminders of service needed.
Kevin & Julie Keller
22 de sep. de 2015
This was the best experience I have had buying a new car. From the sales person to the finance advisor, everyone was very friendly and helpful. I did not feel any pressure to buy a car and enjoyed my experience. We love the new car!
JVB
18 de sep. de 2015
Everyone we met was courteous, helpful and competent. If the after sales performance of Jenkins Hyundai of Ocala is as good as their pre-salesperformance I will be very happy indeed.
J Schnorrenberg
18 de sep. de 2015
Cashier in the middle, needs to smile, make eye contact, visually acknowledge the customer, say thank you. Pre-paid customers need to met with the same enthusiasm as customer pay customers. Flow of logistics was fragmented. New Facility is beautiful.
mike
17 de sep. de 2015
Our sales person, Carolyn Davis, was excellent. We know we can count on her for a great deal. I have and would recommend her to anyone looking for a car.
New Sonata
16 de sep. de 2015
Very friendly staff attentive to customer needs. New building is impressive. I always have a good experience when I visit the dealership. Thanks for the popcorn and pens.
Andrea
16 de sep. de 2015
No issues......pleasurable experience......will return for future service.
Mr. Kim G. Pelton
16 de sep. de 2015
Minor hassles, but quickly resolved without hesitation and complaint. Could not ask for better. Complimentary snacks and beverages are a big help when the need arises. Nice customer waiting area. The service repair shop is ultra modern. I think I recall that the service repair department employees thirty mechanics. I live a good distance away from the dealer. So I expect things to be done the first time. I think this dealership can and has provided that service. Nice place.
Betty
16 de sep. de 2015
Have purchased three cars from this dealership and have all my service done there. Everyone is very professional and I never have any complaints with the service. The upgraded facility offers many amenities that makes waiting while car being serviced more pleasurable.
Felicia Keen
16 de sep. de 2015
out standing, your sales person was the best ever. Will recomend him to our friends and family. This was a very pleasant experience.
Rose Crowe
15 de sep. de 2015
I had purchased a Hyundai Sonata from Jenkins back in 2006, and have had it serviced there ever since. I came to the dealership to have an oil change recently, and met salesperson Kristen Wotten. She and I test drove a few vehicles. I had her work up a price, and was able to feel like she went overboard to get me a great deal. I purchased a 2015 Sonata, and am very happy with it.
Rachael
15 de sep. de 2015
Love my car and the dealership great sales people and awesome service shop.
Truffles
12 de sep. de 2015
Sales person Kristen Wotton was great. She was very helpful , friendly and very professional. The only negative experience we encountered was in the cleaning of the car. To me it looked like it wasn't completely clean when returned to the dealership. Kristen took care of the problem. She was great.
Bobc
12 de sep. de 2015
Appreciated the personal service and knowledge of the sales rep George.dealership is very clean and questions are answered promptly. Waiting area is very comfortable and the canteen is a good touch.
Farmer518
11 de sep. de 2015
I have always had a good experience at Jenkins Hyundai. The staff is knowledgeable, helpful and really care that you are taken care of in an efficient manner. The service department is far and above superior to another Hyundai dealership I have dealt with in another state. Service adviser Aaron Fields is one of the best in his field and personifies what service is all about. I would not hesitate to recommend this dealership to others.
Nolefan741
10 de sep. de 2015
Our salesperson (Carolyn Davis ) searched for and found exactly the vehicle that my wife and I would be happy with. We leased the vehicle and the whole procedure was painless. The entire staff was professional and friendly.
Jose R. Boria
10 de sep. de 2015
throughout the whole purchasing process you have demonstrated that your quality is of high standards.
shark*1969
9 de sep. de 2015
Once I got inside everything according to what I was told and at the price I was quoted. They could use some help on the outside, getting customers inside more quickly with less confusion..
yarrumnerak
8 de sep. de 2015
Earl made contact to see if we were interested in selling our car. I new that I would probably purchase a new vehicle if I was treated right. He showed us evert hinges we asked to see. Making the deal was painless. I would recommend him to others as he was just himself. Very likeable.
Ingrid Powell
8 de sep. de 2015
My Salesman was very supportive and very helpful in trading my car and getting the best deal.
Pastorbhcc
7 de sep. de 2015
Overall things went better than my last experience, I feel Jimmy Green was as honest as any salesman could be. I felt a little pressured by the finance people to keep buying more htan the car.
jf customer
4 de sep. de 2015
made appointment. was there about 1 hour and 1/2. everything done that was asked. staff friendly waiting area very nice, clean, bright. surprise that car was washed. nice touch.
Tiaholt
3 de sep. de 2015
Amazing experience for our 17 yr old getting her first new car,Earl our saleman made it a awesome experience and we will refer him to anyone
Sara B.
3 de sep. de 2015
Going to the Hyundai dealership in Ocala is a real luxury. I was treated like a VIP! Beautiful facilities with access to complimentary coffee and low cost snacks. The comfortable seating is especially helpful for us as seniors with injuries of various sorts. All the service personnel were more than helpful and polite.
Ken Heishman
3 de sep. de 2015
Sales staff was knowledgeable and attentive to our questions and requests. F&I (Mr Eason) was excellent in closing the sale and providing information. One of our better experiences in purchasing a vehicle.
Weber,Arlyn
2 de sep. de 2015
The whole experience was very professional and efficient. I always look forward to the donuts and coffee. The remodel is beautiful. I would definitely recommend Jenkins Hyundai to my friends.m
Lar4t9r
2 de sep. de 2015
This is the 4th vehicle our family has purchased in the last 3 years from this dealership. Always a good experience, which is why we keep returning. They bend over backwards to find the right vehicle, deal and financing. We shall return next time.
jfiorletta
2 de sep. de 2015
Carolyn Davis was very kind and patient and got me the car I wanted. After purchasing the car, she took the time to explain how things worked in the car and set my Bluetooth up for me. Great Sales Person I would recommend her.
Roger Barrera
2 de sep. de 2015
Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Charles Touchton
2 de sep. de 2015
Good services and a clean waiting room. The service manger was very knowledgeable about the repair.
marvin vaccianna
1 de sep. de 2015
i love the new car and the dealer made the price just right i could not be more happier .Its a great experience.
Dewey
1 de sep. de 2015
Customer service was very good. Service representative explained the work to be done on the planned maintenance schedule. New facility was very comfortable and the food service, Wi-Fi and entertainment were all very enjoyable. Enjoy coming to this dealership. The work on my vehicle is always explained and is finished in a timely manner. Even though there is a Hyundai dealer in my hometown, I prefer Jenkins Hyundai, for the excellent service, the courtesy and fair prices for the service work.
Jessica Z
1 de sep. de 2015
Great experience, great sales associate Gustavo Saucedo.
Lucien22
31 de ago. de 2015
It was such a relief dealing with someone knowledgable who was able to answer all my questions and consern. Overall experience was wonderful, the whole transaction was fast and for a great price. I would highly recommend Jenkins Hyundai to everyone, especially Gustavo Saucedo. He took his time to show me everything about the car and even put the babyseat in the car for me to see how much space I had. My mom and dad also got a sonata and we are all happy and loving our new car. This is the only dealership I will ever go to.
Herbert Hernandez
30 de ago. de 2015
The staff in this location were very professional and straightforward I was treated very well.
jguelde
29 de ago. de 2015
Friendly, prompt and courteous. They fixed a problem that 3 visits to another dealer in SC failed to recognize or correct. I look forward to returning to Jenkins for all my service needs. :)
Bob
29 de ago. de 2015
I was happy they put in my positive terminal cover on this visit.
Colin M Adamson
29 de ago. de 2015
On time, service performed as asked and proof shown for additional work needed. Excellent facilities with plenty of customer relaxation space and nice touch with Cafe.
Donald Barnes
29 de ago. de 2015
Good service. I was satisfied. I would recommend them to others. The complimentary carwash was also appreciated.
jam
28 de ago. de 2015
Pete Palys & the whole service department has always treated me great. When I have needed help with a situation Pete has always come thru for me. Everyone is friendly & eager to make your visit a pleasant experience.
MEK
28 de ago. de 2015
Pete Palys always does a great job explaining what needs to be done and why. I drove to Lakeland today and my car ran perfectly.
Hotr001p
28 de ago. de 2015
Went in for service ended up buy a new car. Got everything thing I asked for. My salesman (Guy Rodas) was wonderful. I would recommend him.
Irving Rayburn
28 de ago. de 2015
Service was,as always,excellent. New facility is great. Would really like the back of the car vacuumed.
Bertha Eastman
27 de ago. de 2015
Love the new look overall a very clean and comfortable atmosphere while waiting for car to be done.GREAT JOB
Ronald DeLeon
27 de ago. de 2015
it is a pleasure to deal with the people at Jenkins
Greg
22 de ago. de 2015
This is my third Jenkins Hyundai . Service has been great. Cars have been great. Just wish they sold trucks. The new building is beautiful. We have referred friends and family.
Bedy
22 de ago. de 2015
What a treat to enjoy excellent, timely service and free coffee and donuts as well in a beautiful new waiting area. We encounter friendliness at every turn.
robert nutoni
22 de ago. de 2015
the work and service was a 10 the new building and waiting area is really nice the caf is a nice touch also
Satisfied Customer
22 de ago. de 2015
Service at the Ocala dealership is always good. A bit longer wait time this time but no complaints. The only comment I have is getting into the service area-it is again in a new location and difficult to maneuver with all the parked cars.
jlmjsmit
21 de ago. de 2015
No hassle environment. The service reps are knowledgeable and give reasonable time and cost estimates. In this case they took the time to explain a couple of factory warranty repairs that were also handled along with the requested oil change.
russ.sue
21 de ago. de 2015
we were met with a smile. the service was excelllent. we told brian what we were loooking for in a carl. we founf our in a short time.
Dale Langdon
21 de ago. de 2015
I visited the Leesburg FL. JENKINS HYUNDAI Dealership And I was POORLY TREATED. I would not recommend this store to my worst acquaintance. Vary bad experience.
Sheila
21 de ago. de 2015
Happy, as usual. Your new facility is very nice and comfortable to wait in.
Laetitia S. Castro
21 de ago. de 2015
Jenkins Hyundai's new facilities really have the customer's comfort in mind...the soft chairs in the waiting room seem to "cradle" you as you wait, the cafe has all you could want to eat and drink while you wait, and the employees are very concerned that you are happy and satisfied during your visit.
Marie Kalb
21 de ago. de 2015
Great Service, love the new building... Aaron Fields , always gives good service....
v.t.
21 de ago. de 2015
Everyone was very courteous and professional. I would recommend Jenkins Hyundai to anyone.
Jeff2
20 de ago. de 2015
We are completely satisfied, due to the fact there was NO pressure put on us to make the purchase. Our salesperson, J. Green, was informative and understanding of our needs. As far as the Santa Fe, we really do like the car and its' features.
Softball #5
19 de ago. de 2015
BOTH Nicolas Estrada and Jimmie Green. WereVery friendly and professional, which made for a good experience. Michael ,your finance guy ,was very thorough and helpful on the lease agreement.
Murray's
19 de ago. de 2015
We know that our service call will go well, as it has for about 4 years running. We've always had a great Service Representative, Keith Andrews as always look forward to seeing him. The service is explained to us and all questions are answered. The service is done in a timely manner and we have never had a problem that couldn't be explained or fixed.
paulette
19 de ago. de 2015
Service is quick. Pete Palys is the best. New facility is awesome. I have been coming here since 2006. Have always gotten outstanding and friend friendly service.
Marie George
17 de ago. de 2015
For years I owned a high-end Lexus and thought that their local dealership and service department could not be bested. I was wrong. Jenkins Hyundai is by far the best dealership I have ever been to. I am treated as if I owned a Rolls Royce...red carpet and all. Congrats to Jenkins Hyundai of Ocala, Florida!!
Rachael
16 de ago. de 2015
Jeff was awesome he went above and beyond to ensure I was satisfied with my purchase.
Kyle A. Keeling
16 de ago. de 2015
I walked into your beautiful new facilities and was amazed. The waiting area was immaculate.
Paul L Thompson
16 de ago. de 2015
Great service experience. Staff was very friendly and extremely helpful. Repairs were completed timely. Very satisfied with Jenkins Hyundai of Ocala!
pam
15 de ago. de 2015
Great serviceSince they did the remodelling the service time was great the place looks great. Very friendly people they really want to please their customers
Dianne Rooks
15 de ago. de 2015
My experience was wonderful. The new facility is lovely. This is the only place I know of that treats you to coffee or bottled water free of charge. Car wash is a big bonus.
Valley
14 de ago. de 2015
The whole dealership is excellent. Jimmy Green our salesman was terrific, friendly, knowledgeable and truthful about every step of purchase. He was very helpful and answered all our questions. He went above and beyond to make our purchase of our 2016 Sante Fe Sport a positive experience.
marine1965
14 de ago. de 2015
First off was the initial greeting from the time I pulled into the service area. The young man asked my name and time of appointment in a professional manner. He then proceeded to take me into Pete Payls who then with greeted me with a very warm, friendly handshake. He proceeded to inform me that their were two recalls on my vehicle, and they could only do one because the other part was on back order. I am truly impressed with the end result of your restructuring of the dealership, including the snack bar that has been placed inside the building, I must reiterate that the experience was worth the visit Pete continues to show his professionalism and dedication to your clients, plus he explains everything that was performed on my vehicle in terms which can be understood. Thanks and thanks again to your service dep't.. .
Maxbird
13 de ago. de 2015
I came in for an oil change and fluid check and I also received a free car wash and inside front vacuum. Waiting area is very pleasant and the time I waited seemed to fly by.
Tamara
13 de ago. de 2015
Service team was efficient and incredibly friendly. They had me in and out of the shop in no time!
plas237
12 de ago. de 2015
Everyone was polite and courteous. Impressed with new look of dealership. Have always been impressed with all of the employees I have had any dealings with.
EJB at VAB
12 de ago. de 2015
Excellent Service and Jimmy Greene, the salesman was wonderful; he really knows his product and what a great personality. Great dealing with him.
Ruth Wisneski
12 de ago. de 2015
Service was on time,maintenance scheduler was courteous ,car was washed.overall would give this a 10.
Jamejias3
11 de ago. de 2015
Firsts the place looks amazing. The service was outstanding. Kirstie is great. I been working with her since I bought my car. Continue the good work
KrisTen
11 de ago. de 2015
Helpful, kind, and courteous service. I recommend going to Hyundai of Ocala for future business including service care. They kept me informed of what was being worked on and a time frame.
Regenia Wade
11 de ago. de 2015
Excellent service; personnel were professional, courteous and made me feel that I was truly important. The waiting area was top notch and had the most comfortable chairs I have sat in. Waiting time for service was reasonable.
John
7 de ago. de 2015
I brought the car in for service. The cost was exactly as estimated and it was ready when they said it was. I would not recommend buying a car there as my 2 1/2 month wait for a specific model and color ended with them giving me back my bank draft and telling me they would not honor the internet price we had agreed on if they found the car. The service department is great. The buying experience just the opposite.
Smooth Jazz Man
6 de ago. de 2015
The sales staff was very informative. A very rewarding experience. Have always been impressed with the service and sales staff. Came in for and oil change and left the dealership with a brand new car. All in all a good day!
trooper683
6 de ago. de 2015
I enjoy visiting the Jenkins Hyundai Dealership for service of my vehicle. The staff is very professional and knows their product. The new service waiting facility is beautiful and comfortable. All personnel we had contact with were very professional, courtesy, and knowledgeable. Jenkins Hyundai, of Ocala Florida represents Hyundai Motors Company in an outstanding manner. We love visiting them for service and they have earned our trust.
DON W
6 de ago. de 2015
THE SALESPERSON JAMES AGEE ANSWERED ALL MY QUESTIONS AND WORKED WITH ME TO GET THEBEST POSSIBLE DEAL. EVERYONE INVOLVED WAS HELPFUL AND MADE ME FEEL CONFIDENTWITH MY DECISION
margaret shanley
6 de ago. de 2015
I was very impressed with the new remodeling of the service dept.and also the time for my car to be serviced and also a car wash. The associates are always so helpful
Boster15
3 de ago. de 2015
Everyone went above the call to provide us with a totally satisfactory experience. Carolyn Davis was especially helpful during all of our visits in connection with our vehicle purchase and subsequent accident repairs. We will definitely recommend Ocala Hyundai and especially Carolyn Davis to anyone we know in need of vehicle -new or pre-owned.
ruizk1234
3 de ago. de 2015
These guys are the best. Steven Collazo is very patient and understanding of my situation. He was very good at answering all of my questions. He has a great personality and I am glad he was the one who helped me while I was at the dealership.
Ed Stein
2 de ago. de 2015
One word to describe overall experiences with Jenkins Hyundai since 2005---"OUTRAGEOUS!"The best experience with an auto dealer I have ever had in all my years.
Barbara Kurpiel
2 de ago. de 2015
I was extremely please with the concern of a mgr - when I approached the sales person with the problems of my car not starting and it sounded like a dead or almost dead battery the mgr said give her a loaner because our serv dept is closed and I do not want her being stuck with a car that is not running - so that is exactly what happened - they gave me a loaner and the next morning the serv dept called me early to see why my car was in the serv dept for repairs - I told the girl what happened and she called me back before I had to leave for work and told me the approx. cost of the battery but she said that in order to get my car back that day and to return the loaner I told her that I would call Hyundai while I was on my lunch break for the total cost and the cc info so I could pick up my car that evening - this is my 3rd Hyundai Sante Fe and all I can say about your service results is each year you get better and better and trust my I am constantly raving about how excellent you car dealership is - I was very, very thankful to have your people there at Hyundai care enough about me to make sure that I was not stranding during this difficult time with my car not being as reliable as it has been since I had it in April 2013 - and incidentally the cost was less than the girl in service originally quoted me - again thank you so very much for being so very dependable - Barbara Kurpiel
carolc12
1 de ago. de 2015
The new building and service area is wonderful everyone was friendly and helpful I am impressed with the facility and have been a customer for a long time and will continue to be one in the future
Lawrence J. Devlin
1 de ago. de 2015
everything was very good, as usual! Looking forward to my next visit.
Bill Koch
1 de ago. de 2015
Aaron Fields , my service advisor, does an excellent job and is very professional.
Alice in Wonderland
31 de jul. de 2015
Aaron Fields is my service mgr. I want you to know he is a knowledge man. He.makes me feel appreciated and works hard. I watched him talk to many people yesterday and he was always calm and respectful..Everyone I met including Carolyn are nice also and know their jobs..it is a pleasure to have my car serviced there.
Robert King
30 de jul. de 2015
Keith is always helpful, knowledgeable, and efficient.
Marianne Walker
30 de jul. de 2015
Completely satisfied with my visit to Jenkins for my scheduled service. My service writer Jake was very nice to deal with and made me feel very comfortable.My service was done as I requested and my car was returned to me in very clean condition.
Reggie
29 de jul. de 2015
George, our salesman, was very pleasant and very patient. It was overall a smooth buying experience.
Thaddeus
29 de jul. de 2015
Every time I come to Jenkins Hyundai I leave knowing that all work I requested, either for service or repair, has been done properly and comepletely, and the hospitality shown by everone is great. Best dealership I have ever dealt with.
susnew
28 de jul. de 2015
Christie was very knowledgeable and friendly Had to wait for a couple hours and they provided free beverages and donuts. With a cafe for other meals while you wait. Great service area. Time went by fast. They washed and vacuumed my car as well. Great team and New Building.
Ken Pegram
28 de jul. de 2015
I needed an oil change and tire rotation and my appointment was scheduled quickly and the service was completed in less than an hour.
s-u-v fe
26 de jul. de 2015
When purchasing a vehicle, it is a major decision of what will fit into your monthly budget, and best take care of your needs. and Carolyn and Daniel were a great in helping make our decision.
Lasher4
26 de jul. de 2015
Was quick and easy to get my oil changed! Very friendly and helpful staff! Love the new building! I will defiantly be doing all my oil changes there!
jimdee
26 de jul. de 2015
My wife and I came in for service on my 2013 Santa Fe and to see your new showroom with the expressed purpose of looking at the new 2015 Sonata. Our lease on the 2013 was coming to an end and I wanted to explore my options on a new lease pn the 2015.We meet with Carolyn Davis in sales and she was very helpful in explaining all the features of the Sonata and introducted us to Sean Eason, who helped us the lease on the 2013 in 2012.The experience with both was excellent, both were very knowledable,In fact so good that we ended up buying the 2013 to keep in the family and signed up for a new lease on the 2015, What a day Jim and Dee Meininger
John lambert
26 de jul. de 2015
Very happy with my recent purchase, and overall help of everyone. Carolyn Davis and Daniel Trengrove who helped us in our final decision of the vehical we purchased. They were exceptional in helping us in our decision.
Bev Talbot
26 de jul. de 2015
Outstanding service, cannot say enough about the professional workers at Jenkins, Ocala. I am now driving my third hyundai and have loved everyone.
Traci and Billy Newhouse
26 de jul. de 2015
My husband and I have been purchasing our cars at Jenkins Hyundai for the past 10 years. We have always had wonderful service, honest sales person with no pressure to buy. As long as we have owned our Hyundai present and past we have had no issues at all. We will always be repeat customers.
Dianne
26 de jul. de 2015
Kirstie is always pleasant and extremely helpful. You always have her full attention and she remembers who you are when you come in. That is a very nice compliment to your customers and make you feel welcome.
Lana Martillaro
23 de jul. de 2015
The new building is awesome. My service person Keith Andrews is such a kind and friendly person. He makes me feel right at home. I really enjoy getting my car serviced. It's relaxing having a cappuccino and a donut and watching a movie.
Nello Papi
23 de jul. de 2015
I was met immediately by a service perso, escorted into an office where I signed for the work to be done,my wife was wih-th me and we sat at a table and enjoyed a good cup of coffee and a donut. we looked at the new cars in the showroom and in short order our car was ready. It was a pleasant experience. Just one minor thing, I used to get a carwash ticket for a place near my home,has this been discontinued?
hoovy1965
22 de jul. de 2015
thorough, dedicated, customer service see Christie, Done on time car clean when I got it.Workmanship is great. the new center is top notch always recomend.
Jackl
22 de jul. de 2015
I love the coffee & doughnuts. As always, the service was completed quickly and thoroughly. My advisor, Kirstie, was as pleasant and efficient as ever. The new "handwash' was excellent!
Bmottla
22 de jul. de 2015
Have used the service dept for 5 yrs and have been pleased. Hyundai is a good product and I wanted to get a newer car. Nicolas was very good as well as the sales manager.
ED SEEMAN
22 de jul. de 2015
DAVID BRASS WAS WONDERFUL TO WORK WITH AS WELL AS THE ENTIRE STAFF AT JENKINS HYUNDAI.
Jim Blankenship
22 de jul. de 2015
As always The customer is treated as royalty by service and sales........and he donuts are great.
Cynthia500
21 de jul. de 2015
It went well, Carolyn and rest of staff were friendly and helpful (got me lunch), but I was there from 11:30 am - 5 pm which seemed long to me. Also we were told everything was included with the monthly lease amount and then found out that the sales tax wasn't. I think if the buying contract shows what the sales tax is, then it should also be told upfront when you're leasing. It was the first time I'd ever leased, so I didn't even know there would be sales tax. But the car is great and overall I was happy with the outcome. I came back to Jenkins, because my last car was a Sonata and felt mileage and lack of many repairs had made it a good value.
Shayja11
21 de jul. de 2015
Service there was very good, all staff was friendly, facility was very neat , clean, and welcoming atmosphere, the new facility is very nice. Keep up the good work. Jenkins team
Roslyn Schwartz
21 de jul. de 2015
Steve Collazo was very helpful. He knows his business and is a pleasure to deal with.
carole dymond
21 de jul. de 2015
I found the service representative very courteous and helpful.
jeff gerace
21 de jul. de 2015
Aaron is wonderful. He is very knowledgeable about our car and takes care of it very well. Aaron is wonderful. Please tell his boss. aaron really cares about our car and how it runs. Please take care of aaron.Thanks
Dennis and Debra Schultz
21 de jul. de 2015
We were in for an oil change. Great service as always. We had an opportunity to speak with the service manager reference and issue with our paint.He was very kind and said it he issue will be resolved. Love the service and the dealership. Thank you
Ray Matko
21 de jul. de 2015
Can't ask for better, quicker and more pleasant service.
Marykay07
20 de jul. de 2015
The time that we were there was very long, both are credits are very good why does it take so long?I'm done, okay
Anonymous
20 de jul. de 2015
Great, friendly and courteous service. I was offered coffee, donuts, and ice cold water while I waited for my car's oil change. There was also a free car wash included. Very pleasant experience.
Chip
19 de jul. de 2015
It's always been a pleasure dealing with Pete Palys and now with Pete's promotion I have Aaaron Fields as my Service Advisor and Aaron has been great as well, Pete still goes out of his way to say hello and greet me which means alot.LOVE THE NEW DIGS!!
f stultz
19 de jul. de 2015
Excellent service experience, did all I asked and more.
Jan
18 de jul. de 2015
First of all, we are greeted, when we arrive. Arron Fields is a super person and always takes wonderful care of us. He is one of the top employee's and should be recognized for it.
JL
18 de jul. de 2015
Wow - we even had our car cleaned with our scheduled service! Thank you.
Peter Monteleone
18 de jul. de 2015
as always the service department has been super...attends to all of my requests and repairs my Azerato my satisfaction.
happyelantraowner
17 de jul. de 2015
Oil change was promised along with car wash in 1 1/4 hours and that's what it took. Plus my tires were rotated without my asking for that. I can depend they will do what is needed, whether I'm aware that I have a problem or not.
Domfort
17 de jul. de 2015
Quick oil change. All were friendly and professional. They even changed my taillights without me having to ask them to check the lights. Car wash and vacuum on site in the new facilities. Have 3 Hyundas at home. Bring them all here for service. Just see Keith and Aaron
Marty Walchak
17 de jul. de 2015
I was totally impressed by the new facility. The waiting area was comfortable. Also the caf was a very welcome and pleasant addition. Most of all you finally did an oil/filter change in an acceptable time frame. An oil change simply should not take more than an hour and indeed the oil change and tire rotation was accomplished in less than an hour. The entire experience is definitely an upgrade to previous experiences.
thomas martin
17 de jul. de 2015
Excellent service. Fast and very good. Sevice advisor john very helpful and took time to show around new facility. Beautiful . Keep up the excellent service.
ole
16 de jul. de 2015
We had been w/o A/C for two days. I made the appointment and was able to get in the next day. The A/C problem was diagnosed immediately and I was informed of the problem and cost. Repair was accomplished within a couple hours. In the meantime, my wife, mother-in-law and I enjoyed the new facility waiting area, coffee and donuts. Pete Palys, as always, treated us as if we were the only customers in the "shop."
magick1130
16 de jul. de 2015
Excellent service as always. Part was not in stock and I was provided with a loaner. Great customer service. The renovations at awesome and comfortable waiting area. Service is quick and thoroughKeith is my associate and always treats me respectfully
john427
16 de jul. de 2015
New tires installed and Homelink problem reviewed quickly. Referred directly to Homelink and problem resolved there. Everyone at the dealership was straight forward and helpful in every possible way.
dahlia59
16 de jul. de 2015
Service was excellent as always.Just love the coffee and doughnuts.Nice friendly place where everybody smiles and speaks to you.Don't ever wait to long to get your car done.
Jeanie & Hal
16 de jul. de 2015
This is one of the nicest dealerships. This is the 3rd car we have purchased from them and will go back again.
Bruce Rys
16 de jul. de 2015
car was serviced much faster that I was told it was going to be....saved me a lot of time
kk
16 de jul. de 2015
I always have a great experience when visiting the service department at Jenkins Hyundai. The remodel is done and it's beautiful.
Mrs. Robinson
15 de jul. de 2015
Kristie called us over to explain what they were going to do, the place was very clean, they had a movie playing and we did enjoy the coffee and donut.
David slater
15 de jul. de 2015
Fixed nail in tire and the steering wheel. Took the car for a car wash and vacuumed it throughly.
William McCallum
15 de jul. de 2015
Charles was excellent in taking care of us when purchasing our new car. He covered every detail and answer all our questions about every car we looked at.
shauna
13 de jul. de 2015
My husband and I were unsure of what we really wanted but Guy Rodus really helped us out. The dealership people were super friendly and we did not feel pressured into anything.Their new showroom is comfortable and everyone want to help you. I completely totally recommend going here and when you do ask for GUY
Carla
13 de jul. de 2015
Pleasant service experience. Nice new showroom and waiting area. I will return for my next service.
Harry
12 de jul. de 2015
Service was provided in a prompt, courteous, professional and efficient manner. .Among other things, I needed four new tires. I was given a list of options with the kinds of tires that were available and what their prices were. Their performance ratings were discussed with me and a recommendation made as to what would be the best brand of tire most suitable for my needs, that I should purchase. In addition, Jenkins Hyundai was willing to match the price of the tires as obtained by me from another automobile dealer..
Rina
12 de jul. de 2015
My representative was highly professional and explained all concerns clearly and concisely. I was quoted promptly and treated with the utmost respect. I truly enjoyed my experience.
John P.
12 de jul. de 2015
I went in for an oil change and they suggested a tire rotation also for which I was due.Both services were completed quickly. Everyone was pleasant and the cost reasonable.
peter carlucci
10 de jul. de 2015
I want to commend the sales person GUS SAUCEDO who went out of his way to make this sale happen. he was very knowledable about this car.
Sandy G.
10 de jul. de 2015
I've been doing business with Jenkins Ocala Hyundai for 6 years and have had nothing but extraordinary service. (That's why I continue to drive further than I need to for oil changes etc.)
Linda
10 de jul. de 2015
The gentleman, Aaron, who took care of me is always pleasant and helpful. He is a great asset to Hyundai dealership in Ocala, Florida.
Bernie
9 de jul. de 2015
Always have great service, professional service staff, and quality work. Always come here for my service on both our vehicles. Would recommend this dealership for vehicle service.
Roger Hall
9 de jul. de 2015
No problems at all. All was done to my satisfaction.
Marocala
8 de jul. de 2015
For the past 2-3 years, I have been approached about trading in my Sonnata, and each time I said ":no, thank you at this time." Well, Gus made the same approach on this occasion, and when he explained all of the advantages to my trading at this time, I finally agreed. So I am now driving a new Elantra, and enjoying the drive.
China55
7 de jul. de 2015
Our salesman was extremely helpful with us. He was also very knowledgeable and helped with showing all of the options available. He also listened to my preferences and dislikes in cars. I would definitely recommend them my friends.
Ashley 8648
7 de jul. de 2015
Our car was ready exactly when she said it would be and the car wash was better than the ones I pay for elsewhere. A beautiful new building and lots of friendly people sales and clerical.
Annie Fields
7 de jul. de 2015
My overall services was outstanding. I was completely satisfied with my services. I was made to feel welcome and comfortable while I wait.
Tony
7 de jul. de 2015
Aaron is (and has been for the past 3 years) absolutely professional and has exhibited great oversight concerning the care and upkeep of my vehicle.I would give him 10 stars if you had it available.Thank you,Tony De Lauro
turtle
6 de jul. de 2015
Professional staff - nice surroundings - work was done in a timely manner and I was kept informed atall times. It has been a good experience.
cicihoney
6 de jul. de 2015
Friendly staff and great services when with at appoinment and my car got right in even when 2 more car was there in front of mine and the aprox time of waiting was correct Love the new services area/waiting room.
Karen L. Glendenning
6 de jul. de 2015
This is the 4th car I have bought from Jenkins Hyundai, I have loved every one of them and I also completely trust the folks that I have worked with over the years. I would recommend the Hyundai cars and this dealership to anyone and everyone. I love this Sonata Limited and look forward to many years of great traveling in this beautiful vehicle. Thanks again Jenkins Hyundai and Carolyn David for a wonderful buying experience!
Carman Smith
6 de jul. de 2015
My salesman was Guy - he did a wonderful job! I went in for repairs and Guy found me and showed me the new Elantra. The finance guy was considerate and thoughtful.
Willard Chapman
6 de jul. de 2015
IWAS VERY HAPPY WITH DEALERS WORK i love there new building Willard Chapman
lapdog890
2 de jul. de 2015
I have been going to Jenkins Hyundai since 2004 and have found them to be honest and accommodating. I will continue to use them as long as I am able.
monkman
2 de jul. de 2015
Charles Correia, our sales person, was very professional and pleasant. We drove several vehicles and spent 5 hours with him. We love our 2106 Hyundai Elantra.
Janet Madsen
2 de jul. de 2015
Have always been satisfied with the service received.
Truck65
1 de jul. de 2015
Was impressed with the upgraded facilities. The gentleman that gassed my vehicle was very considerate. It was raining and he made sure to leave my car under cover for us to get in the car.
emc138
1 de jul. de 2015
Pete Payls was friendly and knowledgeable about the service needed for my car.. New waiting area was comfortable. cannot wait until the snack bar is open. Are you going to have a grand opening?
system4
1 de jul. de 2015
This is the best auto dealer service department I have ever used. On the driveway I am greeted with promptness and cheer. Then to my advisor who, through the years, has been always knowing and accurate in taking care of my problems. My technician, I feel as though he is my own technician, always services and repairs my cars reliably and always the first time. I always know exactly what was done and why. Paying my bill, the cashiers, among the most pleasant ever, make me feel I have received maximum value for every dollar. When I drive off the lot, I feel that my car will last , at least, -another hundred thousand miles.
ron boyd
1 de jul. de 2015
salesman was very good and very helpful the sales mgr was a little argumentative but all in al a good exp.
jkraynik44
30 de jun. de 2015
We have been buying Elandras since 2005, fron Carolyn Davis. It has always been a great place to do business. This time we decieded to try leasing a car.I hope it will be good for us. Carolyn is one super gal ,really knowes her job very well. J. Kraynik
glendenning830
30 de jun. de 2015
I brought my Azera that is almost 10yrs old in for service, I decided that since the Azera was getting older maybe I should just trade it in. I ask Aaron my Service Manager to page the sales person (Carolyn Davis)that I usually deal with. He got ahold of her and Carolyn helped me get a brand new Hyundai Sonata Limited. I will miss my Azera it was special and a wonderful car, but I have to say this new one is wonderful as well. My husband John and I both love it. We are proud to do business with Jenkins Hyundai, they have always been courteous, kind, helpful and as far as I am concerned the only Dealership I ever want to do business with. This is the 4th Hyundai I have purchased from them. You can't beat this dealership or the Hyundai brand of Vehicles.
Semper fi
30 de jun. de 2015
totally professional, prompt and courteous 100% customer satisfaction.. I've been dealing with jenkins Hyundai over the last 7 years and have always been satisfied with his level of service all of their employees and especially Aaron my service manager.
Adele E Brooks
30 de jun. de 2015
I was very pleased with the way my service appt. was handled and with the work that was done.
Linda
30 de jun. de 2015
My Bluetooth was not connecting if I was already on a phone call and would not transfer over once car started. It was not corrected because of Litigation. This is truly an inconvenience.My Service a Rep is always fantastic and the new service waiting area is very nice!
Stephen Tripi
30 de jun. de 2015
Great,great ,great great great ,great ,great,great.
Cynde
30 de jun. de 2015
Very satisfied with service department; dealership upgrades are very nice
Marilyn Thomas
30 de jun. de 2015
I just wish sales men would stop trying to sell me another new car when I come for service. I found you when I bought this car, but you keep me to think of New Pt Richey.Marilyn Thomas
paul m
30 de jun. de 2015
Keith Andrews has always taken excellent care of us.Thanks
Beverly Seal
30 de jun. de 2015
Service is great, Service Personnel are excellent.
Adolph Kawalec
30 de jun. de 2015
I refused recommended service because I had that service done on my vehicle in the previous maintenance visit. This should have been known by the agent. This agent was not the agent I am usually assigned. It was known by the maintenance agent I always go to for my maintenance.
Janice
30 de jun. de 2015
Everything about the service experience was excellent, felt very annoyed at the uninvited and insulting sales pitch from a car salesman who took the opportunity to make a sale by pulling up my information then sitting down next to me and attempting to sell me a new car. His approach bordered on sheer stupidity and would not take the prompts to go away and leave me alone until I had to point blank tell him. Won't get a service there again if it means dealing with that. This is my 2nd brand new car from Jenkins Hyundai and it is not a good idea to denegrate my current 18 month old vehicle or invoke disatifaction with it in order to upsell me, very rude. It must work with some people some of the time otherwise he wouldn't use that tatic. Except for that the other staff and service people are the best you will find.
Larry
30 de jun. de 2015
Jenkins Hyundai is the best dealership in Florida, fantastic!
Camelia Alvarez
30 de jun. de 2015
Always great customer service and just visited the new service center at the Ocala Hyundai and it looks beautiful. Great job.
Cathy Skoff
30 de jun. de 2015
With all the construction and upgrades at the drive thru area your staff did an outstanding job.I was in/out in good time. Service agent was professional and considerate. Thanks for having a great service department.Comment: Need a speaker service to announce names when service is done.
Malcolm Sowers
30 de jun. de 2015
your new service area is impressive and very customer friendly,your service personel were all very friendly and knowledgeable from start to finish.
SCJ4954
1 de jun. de 2015
Very happy with car and the service I received. Car is exactly what I was looking for. The treatment I received at the dealership was excellent.
noles
1 de jun. de 2015
We went to drop off the car the night before for repairs, and use the key drop. Well, you usually find working pens in a key drop to complete the envelope, right? Here at Leesburg Jenkins Hyundai, they provide you with a broken shell of a pen and a cigarette butt to fill out the paperwork. Things only got worse as we got a pen from our car and went to the outside desk to fill out the paperwork. It REEKED of cigarette butts!! Though there was a place to extinguish and throw away cigarettes about 10' away, there was about 5 or 6 cigarette butts, as well as some fast-food trash, shoved in various corners of the desk. After getting through that, we were on our way. We called later the next morning, and they did repairs and some recall work, which was fine. Then, they tried to upsell us $300+ of "enzyme treatments" and things we "absolutely needed" in a two-yr-old, 29K mile Hyundai. It seems horrible that Hyundai makes cars that "absolutely need" such expensive and esoteric treatments after less than two years and less than 30K miles - why don't they put that in the service manual? Well, that afternoon we went back to pick up the car, and we literally stood inside for 20 MINUTES while the service tech about to check us out stopped and talked to a fellow co-worker about things like how the Mets were doing this year, a guy he knew in high school, etc. This conversation, of course, had to take precedence to checking out a customer and getting them on their way. The repair was fine, but the customer service in the repair area is BEYOND HORRENDOUS and if this place had even semi-competent management, they would be in the service area kicking some employee butt. But, they aren't. Oh, did I mention that over near the outside desk, in the tray for the paper mats they use, is a razor blade, just sitting on top of the tray? I guess that's for your children to grab and play with while you are back in your car looking for a pen to complete your key-drop paperwork and trying not to get lung cancer from using their desk. This dealership will NEVER get another dime from us, whether from a vehicle purchase or repairs!!
AMILLER0
29 de may. de 2015
Thank you for all of your help! The buying process was painless, which made it an easy decision. I will return to this dealership when it's time to buy again.
CATHYHILL86
27 de may. de 2015
I agreed upon a price and signed the paperwork and left with vehicle. Called the next day and told that the deal didn't go through. Had two other contracts written before the deal was finally completed. I will never shop at this dealership again or purchase another vehicle from them EVER. My salesman was excellent but the rest of the experience left a bad taste in my mouth that I won't soon forget.
TSPOORPUTT
23 de may. de 2015
Bobbi Jacobowitz watching the internet and my greeter, GreatJuan Del Arco my sales guy, Great.Tommy from Hyundai, Great.Will be a future customer
AFASTIGGI
23 de may. de 2015
Our salesman Gus was fantastic! He helped us with our purchase and really accommodated our needs. I definitely recommend this dealer! No pressure and they gave us our space when we needed to talk in private.
Donald
27 de abr. de 2015
Excellent price and purchase process from beginning to end.
Shelley Murphy
23 de mar. de 2015
We only went to Jenkins Hyundai in Ocala Florida to test drive a 2015 Sonata. I had a 2013 Kia Optima that I loved but did not have all the new features the Sonata has now. After a very informative test drive and the right pricing from them, we traded in the Kia and got the Sonata. The Ultimate package and the Tech packages are a must all you have to do is steer. Was also very impressed with the promptness of the service department. The dealership has had several employees call us and check back to see if we have any questions or concerns.
rotowint
13 de mar. de 2015
Gary Catalanotto Was extremely pleasant and very well versed in the makings of my Accent. My husband and I were at another Dealer just before, and had a bad experience, so we were alittle apprehensive about this visit. We were made at home and everyone was helpful, took the time to help us without any pressure. Gary found my garage door opener and left me a message that they had it. Didn't miss it until I pulled into the driveway. Too excited I guess''''
Ronald R. Johnson
13 de mar. de 2015
We purchased a 2012 Hyundai Tucson at Jenkins Hyundai and always returned there for any service we needed. Now we've traded that vehicle in and got a 2015 Hyundai Tucson, also at Jenkins. Everyone is always friendly, courteous, and helpful, especially our salesman, Cori Gaither. He was patient with all of our questions and our whole buying experience was very pleasant. He is a definite asset to Jenkins Hyundai of Ocala, FL. In fact, the entire staff we were associated with were all exceptional, We would, and have, recommended Jenkins Hyundai to our friends.
Bud Atchison
12 de mar. de 2015
Great experience, thanks to Ian and Daniel. Will be returning as a customer in 48 months!
robert russo
12 de mar. de 2015
aaron my service rep was great the wait time was less than and hour and I had a sales rep show me the 2015 Hyundai models
Wayne
11 de mar. de 2015
Visiting owner. Heard an unusual noise in the engine of my new Touson - purchasedJune 2014). Service advisor (Pete) informed me I needed a new engine. Pete worked with Hyundai Canada to get a new engine (re manufactured). Pete did a great job keeping me informed throughout the 6 weeks my vehicle was in service. Thanks Pete
Shirley
11 de mar. de 2015
Took car in for service and all went well. The service area was clean and I was treated very courteously.
Ratkat
10 de mar. de 2015
Great service advisor! He knows what he is doing and helped figure out a problem with my tires that was going in for almost a year.
Lori
10 de mar. de 2015
I purchased a car from this dealership due to the customer service that I received from Carolyn Davis. Mrs. Davis was forthright, honest and made me feel that my best interests were her concern, not just the sale of a vehicle. Mrs. Davis always returned my calls or text messages and got me the answers that I needed to my questions.Mrs. Davis is a professional in the true sense of the word/ Again, because of her professionalism, I bought the car from Jenkins Hyundai. I highly recommend that others seek out Mrs. Davis when looking to purchase a vehicle!
Mike
8 de mar. de 2015
Excellent reception from the service porter thru general management! Service writer was very receptive to my concerns.
jeffrey pitts
8 de mar. de 2015
I was taken care of within 30-40 minutes. Fast service. Went in for service on my 2012 Tuscon.
Mari
7 de mar. de 2015
Very polite, waiting room currently being remodelled.Did not have to wait too long.Did a very good job, on the service and replacement of a part.
GG
7 de mar. de 2015
We love Jenkins Hyundai, we purchased our vehicle with Carolyn Davis as our sales person, she was kind, considerate, professional and efficient! We get all of our service work done at Jenkins, and have always been very happy with the experience. I would recommend everyone go to Jenkins and contact Carolyn for their next car! We will!!
DeborahB
6 de mar. de 2015
Daniel in sales was Excellent...Mike in finance was also Excellent... Great Experience from them both..also Mike the sales manager did Excellent job. Thanks
Paulette
6 de mar. de 2015
Pete Palys is always delightful to work with; a real asset to Jenkins.Even with construction underway at Jenkins, they have prepared a comfortable and clean waiting area with refreshments, TV and wi-fi.
bob
6 de mar. de 2015
Everything was great, good experience! Will purchase our next car here!
krista klett
5 de mar. de 2015
arron is great. would appreciate having him as my rep moving forward. Do NOT Schedule any more appts with Pete
Steve Reiman
4 de mar. de 2015
I couldn't have predicted a better experience. The service lady was a complete delight. The whole process was better than it has ever been and I will certainly return for future service.
pegramsdell
3 de mar. de 2015
Gus and all the staff were wonderful including the young lady at the service entrance. She asked me if I wanted my car vacuumed. I was surprised and delighted.
lw
3 de mar. de 2015
I recently traded in my 2011 Sonata for a 2015 Santa Fe Sport and love my new SUV! The best part about the deal was the way that I was treated by my rep, Carolyn Davis. She was dedicated to making the deal happen, worked after hours on it and for once, I felt like a car dealer rep was working for me, not the dealership and just trying to "sell me a car". I have already referred others to her and will continue to do so. Thanks to Carolyn's team too, the team effort on top of her work made Jenkins shine!Lori
Greg P. Minet
3 de mar. de 2015
My 2011 Sonata wouldn't start and I had to have it towed in to be serviced. Just a few minutes after I arrived, Pete Palys greeted me and wanted to know what the problem was. I looked around the service waiting room and saw that it was fairly full and thought this is going to take forever.Within ten minutes Pete came back and told me that a lever had broken in the starter and it needed to be replaced. It was a late Saturday afternoon. Next thing I knew he had me at the cashiers office and I was set up with a loaner for the weekend and off I went. Monday morning I received a call from Pete and was told the service was done. I took the loaner back in....no charge.....new starter....no charge.....went through all serviceable items on the car to make sure everything was on the up and up.....no charge.Thank you Pete Palys and Jenkins Hyundai of Ocala. You have made my moving to Ocala well worth it.
author
3 de mar. de 2015
outstanding service would recommend this dealer to all my friends and family and can't wait for dealer ship to be completed
Jennifer
3 de mar. de 2015
I found the process to be highly organized and efficient from the check in of my car, to the pickup of my car. Things are a bit cramped in the service area due to construction going on with the new service building being put up but from what I've heard, the new building is going to be quite the treat for customers waiting on their car getting serviced. My check engine light came on so I took my car in for that to be checked. It was a covered warranty item. I was a bit disappointed that I was given a long list of recommended maintenance items that I knew I'd need within the year or so such as timing belt, transmission flush, coolant flush and other belts but when I specifically asked about my brakes; which I had anticipated needing to be done immediately, I was told they were fine. I chose then to take the money I had saved for my brakes and have the other items taken care of instead. While reviewing the paperwork after getting my car back, they had marked off that my breaks were in the yellow zone for a near future work. I certainly hope that near future is in about a year and not a few months.
sheilasmithclay
2 de mar. de 2015
Kristen was very helpful and even though I didn't have an appointment, the service department got my car right in for an oil change and right back out again :)
Nadine and Billy Ogletree
2 de mar. de 2015
We love Jenkins Hyuandi they are always very professional very friendly and very courteousThis is our 2nd sonata and we love everyone from sales to service.
Linda Barry
28 de feb. de 2015
Excellent service, done on time as promised, service people friendly and helpful.
Lynnie
27 de feb. de 2015
Love the customer service at Jenkins Hyundai. My service rep, Aaron Fields, is top notch. always informs what is being done and how long it will take for general sevice. The waiting room is comfortable and has coffee available while you wait. Very pleased with my Hyundai Santa Fe.
Debbie Papa
27 de feb. de 2015
Excellent customer service. Clean facility. Wait time was short.Diagnosis was quick.
dj
27 de feb. de 2015
receptionist very helpful, serviced in timele fashion
Joe
27 de feb. de 2015
Was a great buying experience. The salesman was very informative and was able sell me a car that was exactly what I was looking for.
susan simmons
27 de feb. de 2015
I always get my automobile serviced at my dealership. They do an excellent job and get you out as quickly as possible.
Julie L.
26 de feb. de 2015
Fast, efficient service. Employees are extremely helpful and courteous.
Amy Seeman
26 de feb. de 2015
The 15,000 mile service was excellent and very fair with no extra charges above the estimate. Service was fast and the new waiting rooms are very big and thefree doughnuts and coffee made the entire experience of servicing my car one of the best and best of all the prices were less than I had anticipated.
J Garrison
26 de feb. de 2015
Went in for routine maintenance. From start to finish (within 1 hour) everything was completely satisfactory.
Susan
26 de feb. de 2015
Had a great buying experience at Jenkins Hyundai of Ocala!
Linda
26 de feb. de 2015
Service rep is top notch, waiting room is always neat and clean. Employees are pleasant, courteous, and helpful.
David
25 de feb. de 2015
The staff was extremely helpful and very friendly.
benjamin monteith
25 de feb. de 2015
outstanding service-in and out , with an appointment , in less than 45 minutes.
Douglas Reed
25 de feb. de 2015
Facilities are under renovation but the temporary quarters are more than adequate.
Bob
25 de feb. de 2015
Salesman was friendly and helpful. We got the right car for the right price and are completely satisfied. Service was excellent also
Dale Fraser
24 de feb. de 2015
The service department is on time and very easy to do business with. I asked some questions about other add on items for my auto and I received a very prompt reply. Thanks Jenkins Hyundai.
John Palmer
24 de feb. de 2015
This place is awesome. When I come in for service they always get me in and out very quickly.
Ed Gordon
23 de feb. de 2015
Keith our service manager always takes the time to explain the services, gives accurate estimates and completes the job timely. highly recommended.
Cathy Johnson
22 de feb. de 2015
Very good experience. Even took me in early! I had an appointment later in the day but stopped by to see if I could get in early and they were happy to assist me. Very nice to be appreciated.
btaylor
22 de feb. de 2015
Owned a 2006 Hyundai Tucson which we purchased from Jenkins. It was a great vehicle. We are now happy owners of a 2015 Sonata which we hope to have for many years to come with as few problems as we had with our Tucson. Traded the Tucson with 138,000 miles. Carolyn Davis and everyone we dealt with was great.
Corey Edwards
21 de feb. de 2015
Once again i had a great experience at the dealership service dept. Pete Palys is awesome and well detailed in aiding me to resolve the issues pertaining to my car getting serviced, as well as the other reps on duty that day. They all were prompt and courteous!!
ckbapt
21 de feb. de 2015
Went to Jenkins Service around 1130 on Friday to have my windows tinted. Even though my appointment was made online less than 2 hours earlier, Keith Andrews told me he would do his best to get my vehicle done. After calling the window-tinting person and checking his schedule, Keith got me a loaner and said he will have my windows tinted no later than Monday as there were other cars ahead of me. By 1645 that day (Friday), I received a call from Service saying that my vehicle was ready for pickup. Was I impressed!!! Keith ALWAYS delivers and that's why I always make my service appointments with him. Way to go, Keith! You're still the best!
Del Bell
20 de feb. de 2015
I have to give the highest possible rating to Pete and the service department. Their level of professionalism and reliability is unsurpassed. I have been a customer for over 7 years and have praised this dealership to all of my friends.
catherine rebilas
20 de feb. de 2015
I was escorted into the waiting area where there was coffee and donuts. I waited about 40 minutes to have my car serviced. I was then escorted back to my car. Was satisfied with the service.
kennym65
13 de feb. de 2015
very professional and knows product, will continue to purchase from Carolyn in the future and select Pete as our service rep., completely satisfied with the Santa Fe
hookedonjenkins
12 de feb. de 2015
My Santa Fe is wonderful. This is my third vehicle with Jenkins.Even with the Show room and Service Area under construction, the sales team never missed a beat.The sales TEAM each time, always professional.
Singing nurse
29 de ene. de 2015
I want to thank Cory for making this happen for us. We are enjoying our new 2015 Hyundai Tucson. We love the car, how it handles and the comfort of the ride. We loved our Santa Fe but it was time for something new. Great experience!
catmomma
29 de ene. de 2015
salespeople were very courteous, friendly , helpful & very knowledgeable! We had been told by others who got their cars at Jenkins that they had a great experience with jenkins , so we decided to go their & nowhere else !
JReganjr
23 de ene. de 2015
I visited Jenkins Hyundai of Ocala to have my 2013 Elantra serviced on January 20th. Upon arriving I was approached by Steve Collazo and asked if I would be interested in trading my car in for a new one. I told him that if the numbers worked that I would be interested. Steve took his time to show me what was available and what all of my options were and we reached a deal on a new 2015 Elantra. He treated me great and I would highly recommend him to my friends.
Kindastrange
21 de ene. de 2015
They worked with me very well, even when I had pick up my son. Joe even taught me how to drive standard and that's saying a lot.
Billoster
19 de ene. de 2015
This is the second Hyundai we purchased from Ocala Hyundai and Carolyn Davis was the sales representative who served us in both transactions. We have found her to be an outstanding representative of Ocala Hyundai. Our most recent purchase was somewhat complicated, but Carolyn handled all aspects of the sale cheerfully, professionally , and in a timely manner. She is definitely a great asset to your organization and we would not hesitate to recommend her to friends and family members as the "go to" sales rep when considering a purchase from your dealership.
Minniedolly
13 de ene. de 2015
I always have a good experience working with Carolyn Davis and Sean Eason. I have purchased several cars from them and feel I have gotten a good deal. They go above and beyond to make sure you buy the right car and get a god deal.Carolyn calls occasionally jut to see how I am doing.
TRIPLEH
9 de ene. de 2015
THANK GUS SAUCEDO HELP ME WITH THE ALL FOR FINANCING WITH THE CAR,AND THE GUARANTY IS THE BEST ,THANKS AGAIN WITH THE ALL PROCEDURE
J Holland
1 de ene. de 2015
Thank you, Cote Mulligan(Sales Mgr.) You should be a General Mgr. What a great person to deal with. A BIG THANK YOU to our Sales Rep. Josh Elias. If you are interested in purchasing/leasing a car this is the man to speak with. He goes out of his way to assist his customers. He is a caring, courteous, professional salesman who will treat you fairly. Both these men went above and beyond to help me obtain a vehicle. I cannot express in words how these employees went above and beyond to assist me in the selection and purchase of my new 2015 Hyundai. I highly recommend this dealership and have already recommended Jenkins Hyundai to several people interested in obtaining a vehicle. This is my 3rd Hyundai and folks like the Mr. Mulligan and Mr. Elias are the reason I keep returning. I would be remiss if I did not mention Aaron Fields, a service rep. who also goes out of his way to help when you bring you vehicle in for service. A great service department.
Judy
30 de dic. de 2014
Why do reputable dealerships lower thei standards and result to YoYo financing tactics? Why is this even allowed, especially to a vulnerable female customer, just to get a quick deal and make a quick buck? And where is your customer service??
elkinsromeo
7 de dic. de 2014
BRIAN MARYNAK STAYED LATE SO WE COULD CLOSE ON MY CAR ,BRIAN EVEN DROVE THE CAR HOME FOR ME THAT NIGHT . BRIANS A GREAT GUY
Alan Ellaway
3 de dic. de 2014
Recently I was shopping for a replacement for my 2008 Elantra which I had purchased new in 2008 from Jenkins Hyundai> Ultimately I did not purchase a Hyundai, BUT if I had to choose from all the dealers that I dealt with while shopping around, I would recommend Paul and Carolyn highly. They were straightforward and helpful, I was so impressed that I did stop by to let Paul know that I had purchased elsewhere but that I would prefer to have bought from him or Carolyn. And Paul sincerely thanked me and Carolyn even sent me an e-mal wishing me the best in my new vehicle. I have already referred a friend to them who is going shopping for new Sante Fe in a couple of weeks.
jlcnac
29 de nov. de 2014
Juan was very knowledgeable and extremely patient. Would highly recommend him and Jenkins Hyndai of Ocala. Juan was extremely personable and helpful as was Bobbi. Everyone we encountered at the dealership was helpful and wonderful which made the car buying experience quite pleasant.
agmulligan
17 de nov. de 2014
Juan was our salesman. He listened carefully to our needs, was professional, patient, and extremely knowledgeable. He is the best salesman from whom we have ever purchased a car.We'll go back to Juan for our next car.
Art V Ocala
16 de nov. de 2014
Brought my vehicle to Jenkins Hyundai Ocala on 10/27/2014 for Timing belt service, oil leak repair and an engine vibration (drivability issue). The timing belt and oil leak were repaired to my satisfaction, but the vibration was never checked out,they said I never asked for it to be done - (interesting response since it was on the service order), They said I needed a brake job (also interesting since I had done a brake job about 7 weeks prior) and when asked about how they decided that I needed brakes, they said they took the wheels off and inspected the brakes, again interesting since I know absolutely they never removed the wheels to do this (have tell-tale marks proving this)... All of this would have been OK if they had simply said they were sorry that they made a mistake ... INSTEAD they decided to become offensive, aggressive and accused me of calling them CROOKS ... (I never did call them crooks) ! I'm beginning to wonder just how many other folks have been treated in such a manner and Perhaps the shoe fits Jenkins Hyundai??? I won't call them crooks, but I am beginning to wonder if they might be ... I WON"T BE BACK AND GIVEN THIS PARTICULAR EXPERIENCE IT'S NOT LIKELY I WILL EVER BE BACK OR RECOMMEND THEM FOR ANYTHING ... GOOD LUCK Jenkins Hyundai - and for the consumer ... BEWARE (Caveat Emptor ... you have been warned !)
buckie1106
16 de nov. de 2014
Steve, very professional, helpful , patient , ( with an 'old lady) LOL, called next day to make sure all was OK, Told me if I have any questions to call him.
wreck310
15 de nov. de 2014
Paul and Carolyn were so helpful and accommodating, the experience was actually enjoyable. There was no sales pressure and everything was explained in great detail. All of these factors are the reasons I keep coming back and will continue to do so for all of my vehicular needs.
Elantra gt
13 de nov. de 2014
We live in Springhill went to local dealer couldn't get price called Carolyn Davis was able to make price on brand-new 2014 Alandra GT and payment where we wanted it great buying experience will definitely recommend them very friendly staff
HyEl1
12 de nov. de 2014
I am over joyed with my purchase of my first car .#1. ...great price, #2....the ease with which I made my decision, no pressure from the sales consultant.and most important Brian Marynak ,the sales consultant ,was very nice but professional which made the whole experience smoother.
Pete & Pat
10 de nov. de 2014
T. J. Andrews turned "Just looking" into SOLD. He was soo knowledgeable and informative, we knew we were purchasing a good vehicle that we could rely on for years to come. We also like that it is RED !
reastwood79
9 de nov. de 2014
From the moment I walked in the door I was greeted with friendly smiles. All the employees worked well together to get me the best deal possible. My salesman Paul was very professional and honest. I would send anybody interested in a hyundai his way.
Blbrryln
7 de nov. de 2014
Bobbie handed us over to Gary, who was training Gary. Great experience! I came in with the vague idea of getting a used Sonata, glad I drove home with a brand new one!
lloydann.marston
6 de nov. de 2014
This is the first time I have leased and I had no idea what a good option for me this was. Matt Paulson is wonderful to work with. He patiently answered my many questions. This is the 3rd car I have bought from Jenkins Hyundai. The 2015 Sonata is a wonderful car with lots of safety features.
JoJo Bean
31 de oct. de 2014
Its been 10 years since I purchased a new car so there were many changes. My salesman was very understanding and answered all my concerns. I enjoyed working with him. He was very professional and did not make me feel pressured at all. He had a wealth of knowledge about the Hyundai autos as I was looking at a few different models. Would recommend him. Thank you Ed Morgan.
evconn
8 de oct. de 2014
Good salesman this not the only car purched from him always a. 10 would buy from him again!my wife was also gives him a 10
h.a.sweeting
8 de oct. de 2014
my first time leasing a car and the dealer brian answered all my questions. They got me a really great discount and I am totally satisfied!
nancy.mountain.37
8 de oct. de 2014
Excellent all around. Guy Rodas was very informative and friendly. I would recommend Jenkins Hyandai of Ocala and Guy Rodas to family and friends. Sincerely Nancy and Keith Mountain.
DLouis65
5 de oct. de 2014
First time Hyundai, first time Jenkins customer. The whole experience was very positive and I look forward to my service appts. there at Jenkins knowing that the customer is a priority to the dealership.
desirae.jones.399
4 de oct. de 2014
I absolutely love Stretch he was awesome. He explained everything to perfection and gave me a car that I LOVE!!!! Keep up the great work.... will definitely send customers to Stretch and Jenkins Hyundai any day.
bsilve189
1 de oct. de 2014
Had a recall on my 2013 Sonata, took a look at the 2015 Sonata Sport and liked the new style. Sat down with your salesman Steve Collazo ,after all the information from him I bought a new Sport. He was very helpful in making up my mind to buy. Thank you Jenkins.
hyundai2015
30 de sep. de 2014
Just had appointment for the Sonata recall and left with the 2015 Sonata Sport.We are very happy, love the features on the new Sonata and had great service from the service department (Justin Reed (Great Service & Courteous )and our salesman Matt Paulson (Excellent) he was very knowledgeable and explained all of the features to us. We would highly recommend Jenkins.
Florida2014
24 de sep. de 2014
I had rec'd my recall notice for my Sonata recently so I called and set up an appointment. I asked how long the process was going to take and the gentleman on the phone told me within an hour.My friend and I drove up to Ocala and after 45 minutes my name was called. Justin in service told me it was going to take an hour. I told him that that wasn't what I was told on the phone. He said he was sorry I was told the wrong thing. I couldn't wait that day so he set up another appointment for the following week, I drove up again to Ocala. When my name was called Justin had remembered me and he said he would get my car in right away. 45 minutes later the car was done.I just wanted to thank Justin again through this email and let the people know at Jenkins this is what I call great customer service. It's nice to know that there are still good people out there!!Thanks again,Carol
helen.badmone
18 de sep. de 2014
We have always been pleased with Jenkins Hyundai. Our service advisor Aaron Fields is the best and our salesman Steve Collazo treated us wonderfully. We could not be happier. I'm amazed at the difference in mileage from a 2013 to 2014.
JoeAnselmi
13 de sep. de 2014
We came in with an engine warning light on and before we knew it Gus was talking to us about how we could get a new Tuscon. We had been talking about a new car because our 2007 Tuscon was getting near 100,000 miles. Gus really liked leasing cars and explained the advantages of them and after test driving a 2015 Tuscon we made the decision to go ahead with the lease. Our experience with Jenkins was very enjoyable and that includes all the employees. I came in a couple of days after we got the car with a problem with the blue link system. Gus was not there and Chris overheard me talking to the receptionist and took me through the entire blue link process. Overall we were very happy.
melissa.henriques
11 de sep. de 2014
We met CG (Carl Gregg) and his wife Nina and they were amazing! we traded in our 2006 Sonata (which we purchased from Jenkins Hyundai) for a 2014 and could NOT be happier! We love this dealership and their service department is amazing!
BobB711
7 de sep. de 2014
My salesperson was Moses Juste - what a nice, knowledgeable young man. This is the first car we purchased in Florida and it may just be what we are used to - but EVERYTHING just takes too long. I don't need or want to speak to 4 or 5 (can't remember) people when I buy a car - FOR CASH. Then when I come to pick it up - I expect to come with my check and leave with the car. I do not expect it to take 2 1/2 to 3 hours for a so-so detail.
strongwilled35
4 de sep. de 2014
I went into the dealership as a complete skeptic that they would be able to get me into a vehicle because of my poor credit. Not only did they get me into a great new car, but my payments are right where I needed them to be. I was in and out within three hours and that is unheard of in the car business unless you are paying with cash. I really appreciate all their hard work!
gmw1307
27 de ago. de 2014
I met CG (Carl Gregg) while I was having my Elantra serviced and when I explained my dilemma he immediately said he could help and that's when the 'whirlwind' started. He is a true Gentleman and he worked very hard to set me up with a new Tucson...he also set up to have the wheelchair lift moved to the new truck. CG is truly concerned with his clients situation and pocketbook...don't forget to ask for CG when you get to Jenkins Hyundai! Oh and I can't forget the Finance Man...he was so thoughtful and understanding of my financial situation and worked very hard to keep my payment within my means.I am sure that there are many more wonderful people at Jenkins...but these are the two who I worked with and was very impressed with...I would not hesitate to recommend the Hyundai Dealership...they ROCK!!
jerseyman0380
27 de ago. de 2014
My wife and I went in their just looking for a new car and we came out with 2 awesome cars :) great customer service! Super happy with our purchase!
sealu123
6 de ago. de 2014
Excellent experience, Don Dickerson was easy to work with. He was the reason for our purchase.What else can I say! Don Dickerson was the reason for the sale.
rhall1644
29 de jul. de 2014
Don and Carol are real asset to your business. Don went out of his way to provide the best service possible and I would recommend him and Carol to everyone.
dsunny
23 de jul. de 2014
Went in to check my promotional numbers and ended up leasing a new vehicle. Couldn't resist the deal that was offered me for my 2011 Acadia.
Sandra Malave
22 de jul. de 2014
I've always gone back to Carolyn for all car purchases. She is always so patient and understanding to our needs. She's knowledgeable and really listens to what you needs are. I went in to get a vehicle with a lower car payment but ended up leaving with the vehicle I really wanted within the same payment range of my trade in. It was a definite win-win! I wasn't really looking to purchase a new car, but am so happy I did. I LOVE my new Santa Fe Sport!My family is a Hyundai family. We have purchased over 6 vehicles from Jenkins and will continue to do so as long as we continue to receive the great customer service and great prices. Keep doing what you're doing! Sandra M.
HT novice
11 de jul. de 2014
I purchased my xg350l ten years ago and recently bought a Santa FE Sport. The new tech advances were new to me. Your employees helped me understand and showed me how to input the various programs. What great patience and experience they show to me. Great Job and we enjoyed the buying experience.
Dave A J
10 de jul. de 2014
its our second Hyundai from Jenkins we bought a Chevy Tahoe from Palm when we got the 1 st Hyundai it was a bad experience from day of delivery we will never go there again. Enough said
HerbHall
9 de jul. de 2014
I stopped in to have some "recall" service done to my 2010 Genesis. when the sun set the next day I had traded in a 2002 Caddy & the 2010 Genesis for a2008 Accent and a brand new 2014 Genesis. All and all it was a pleasant and stress less experience. The salesman, Carl Gregg, was very "experienced" and knowledgeable. I would not hesitate to recommend Jenkins Hyundai to my friends and relatives.
WL041936
5 de jul. de 2014
Gus explained everything completely and answered all of our questions. He worked with us on the price until we felt it was something that would benefit us.
geedagee
26 de jun. de 2014
My husband and I went to Jenkins Hyundai of Ocala just to look as we had gone to a different dealer just two days prior and had a bad experience. I had corresponded with Carolyn online and over the phone, but did not make an appointment as we were not sure when we would be stopping by. Well, boy are we ever glad that we stopped in and that we had Carolyn as our salesperson! We walked out with a new car and a big smile on both our faces. I would advise everyone to go to Carolyn, she took her time with us and made sure that we got exactly what we wanted and more for a very good price. Thank you so very much Carolyn!
ainslie005
25 de jun. de 2014
Sales person was extremely helpful and took very good care of my daughter and I. Once we narrowed done the model she wanted the next step was to find teh package and the color that she preferred. Daniel took the time to put us in a car and drive us to three of site lots that Jenkins has to search for just the right car. At the final lot in the back of the last row we found it. Very rare to find a service first orientated sales staff anymore. Great job. Easy to deal with on all levels. Daniel, Barry and John were all terrific. Highly reccomend Jenkins Hyundai. Thanks to everyone who helped out....
madatjenkins
9 de jun. de 2014
At the beginning of this year I purchased a new elantra gt. My buying experience was not bad and I was happy with my new car. After purchasing my vehicle I noticed a ticking noise coming from the motor sounding a lot like a collapsed lifter or similar. I brought it to Jenkins Hyundai Of Ocala where they told me not to worry about it because I have a good warranty and sent me on my way with the vehicle not operating properly. A few weeks later my car's power steering quit, a bunch of lights were illuminated and I had to tow the car in missing work. I told the dealer to check the ticking again because it was really bothering me. They replaced 2 lifters. I was so happy to think my car was fixed! WRONG! The ticking was still there so I got the service manager to listen to the car. He told me it was nothing to worry about and reassured me that I have a "great" warranty. At this point, I am extremely upset and try to sell the vehicle only to find out that the first person I try to sell it to says there is something wrong with the motor! Well, I am seriously questioning the quality and service of my new purchase now. I feel pretty much defeated at this point..but then I get some hope. I get told by Brent, the salesman that sold me the car, that he would try to help me out since I was extremely unhappy. He proceeded to try to sell me a car that was $10,000 more than I payed for mine and was offering me $7,000 dollars less for the vehicle I purchased less than 3 months ago that has less than 3,000 miles. After I refused his offer he tried to sell a vehicle to my wife! When I told him that she still has warranty on her 2008 Hyundai Accent his answer was "what, on only the transmission." Are you kidding me, this "great" warranty is why I purchased a Hyundai in the first place! On top of this he was extremely unprofessional and I left even more upset then ever before. So I now am stuck with a car that I cannot sell and is not operating properly. It is unbelievable to think that a new car with less than 3,000 miles is broken and Jenkin's answer is to just wait for it to leave me stranded because of my "great" warranty. This is the second vehicle I have purchased from Jenkins that has had problems. And this is my first new vehicle purchase ever making the entire experience a nightmare. I cannot express how unprofessional this dealership is and how upset I am. Every time I get in my new car I am reminded why I will NEVER purchase a vehicle from Jenkins again and why I will NEVER purchase a Hyundai again...EVER! I have been completely taken advantage of and will do everything in my power to make sure this does not happen to anyone else. The economy is bad enough without greedy dealerships ripping us off. Don't walk, RUN from this dealership. You will be hearing from my lawyer Jenkins!
JIOrtiz
4 de jun. de 2014
The actions and diligence of Gus Saucedo and later Darrel at the service redeemed the poor initial impression of the dealer's personnel. Upon arriving at the dealer several members of the sales personnel were standing on main entrance and didn't responded to our greeting neither offer any assistance, after wondering around the lot for approximately 10 minutes and we were getting ready to leave the premises, we were approached by Gus Saucedo as he returned from a building next door. His personal attention, diligence and responses to our questions and concerns made a difference. In fact that was a decisive factor between us purchasing the vehicle there or moving on to other dealer. At one point, what it seems to be a manager, was shouting across the room: "Gus, did you close the deal with Ortiz?!" very inappropriate in my opinion since I was still standing there waiting for the new vehicle to be cleaned. Following the incident the actions of salesperson Gus Saucedo reassure the decision of doing business there.At the service department (to have tinted glass installed), Darrel was very attentive and service was prompt, he took the time to explain in details the work involve and overall, was a good experience.Vehicle selection in inventory, price and service was good. Just make sure you deal with the right person Just as Gus Saucedo. My top rating is given solely based on performance of Gus and Service personnel, the rest of dealer sales and managers present during our visit at Jenkins Hyundai of Ocala have work to do.
angelhugfl
2 de jun. de 2014
Carolyn as always made the car buying experience wonderful, Having owned Hyundai now for 8 years the true difference in making a choice was Carolyn! Could have gotten a GM ,but the warranty on Sonata was better. And The GM dealer does not Have Carolyn Davis to take care of all the little things!
kratzlar
22 de may. de 2014
Carolyn was so helpful and knowledgeable and concerned about our needs. She spent all afternoon with us to make sure we had chosen the right car for our needs and that we would have the best service that Jenkins had to offer.We are so happy with our new Sonata, this is the 4th one that we have purchased and only have the best regards for Jenkins sales and service, we cannot see why anyone would purchase any other brand on the market today!
Moniquemoss
21 de may. de 2014
I loved my experience and would HIGHLY recommend this dealership!!! Sales associate was professional and helped me find what I was looking for in my price range.
Bush2000
18 de may. de 2014
Great, honest and not pushy salesperson, internet advisor and reasonable price. I believe the trade in price was low but overall considering rebates, price and financing it was fine.Thank you
jfenton56
17 de may. de 2014
Excellent repeat service from Gregg sales team. We have already told several people about our experience and one of those people bought a car from this dealership
Citrus County Resident
10 de may. de 2014
We liked our salesman very much, he was a friend of a friend. But our overall experience with the dealer was less than satisfying. We had an interest rate offer from our credit union in hand that the F&I manager matched via a lender in their network. We signed papers and drove the new vehicle home. Two days later we were informed the bank couldn't match the rate after all and we had to go back to our credit union for the financing we lined up to begin with. Much extra time was involved, including lots of running around, and the need to sign papers all over again. We were skeptical to begin with about this dealership based on first hand experiences we've heard from some friends who have purchased cars from them. I am convinced the vast majority of the reviews you read about these folks are typed in by employees and sincerely suggest you do business elsewhere.
LAKOTA1
7 de may. de 2014
I had a 2013 Elantra. Came in to dealership . Approached immediately by salesman Moise Juste. Was not interested at that time in a new Hyundai until after he explained a couple of new features in the 2014 model of the same car I had. This was primarily the back up camera and the new Bluetooth phone set up and excellent sound system. Told him I bought my last Hyundai from Matt Paulson and he contacted him and together they worked on getting me the color and explained all to me. Extremely happy with my 2014 Elantra.
Patricia W Andeerson
1 de may. de 2014
While I did not go into the dealership to purchase a vehicle, I am pleased that I was given the opportunity to do so and am completely satisfied with the purchase.
Cathy
1 de may. de 2014
I was very satisfied with my service appointment on Tuesday. On arrival, I was greeted and invited to meet with a service man. He sat with me and discussed what I felt needed to be done. The car was taken and I was called shortly. Seems I needed a few things but being with my elderly aunt I could not wait around. Both my aunt and I did enjoy your coffee and donut for breakfast. Thank you.
Ecgoss
1 de may. de 2014
Very friendly service. Oil change and rotation turned into "mild" alignment and wheel balance for $180. If it needed it that's fine but it was not expected at 14,000 miles.
Asatisfiedcustomer
1 de may. de 2014
The entire purchase was easily the best car buying process I have ever experienced. I could not recommend Jenkins and their salesman Kevin B. more highly for their professionalism.
tigpoh14
1 de may. de 2014
Love my upgraded 2014 Elantra that I purchased through Carl Gregg. AN AWESOME salesman that is No Hassle, No pressure and No worries with Carl.
Del Bell
30 de abr. de 2014
Professional from the get go. A very sincere, personable salesperson. Very little haggling. An overall rating of 10 is justified.
Paul Cagle
29 de abr. de 2014
In May of 2011 my wife and I visited Jenkins Hyundai of Ocala in search of a new Hyundai. This was the worst experience that I have ever had, to be honest it was a nightmare. We did however lease a new Hyundai Elantra from the dealership. We love the car and decided to buy out our lease which is to end in May. After visiting the website and reading through the reviews, Carolyn's name kept coming up as someone that knows how to treat a customer and make your experience a happy one. We called and made an appointment with Carolyn for today, April 29th. Our experience was exactly as those that I had read about. Carolyn was very friendly, knowledgeable and once we sat down with the finance mgr.there were no surprises. Everything was exactly as she had explained to us. What a breath of fresh air.Once I am in the market for another new car, I know where I will go and who I will work with.
Barbara Groberg
29 de abr. de 2014
service done quickly and we were in and out promptly.
Jackie H
28 de abr. de 2014
Service writer Aaron was the most considerate automotive person I have ever dealt with. He was polite, understood my automotive needs, and took care of those needs in a timely way. He did not try to sell me unnecessary work like many service departments do. He went out of his way to make sure I was a satisfied customer.
Barbara Dehoff
27 de abr. de 2014
Once again, I have had the privilege of dealing with Hyundai and what a great experience. From the time that you pull in for your appointment until you leave, they are always friendly, reliable and works to make your visit special. Even though it is a little out of my way, I will always continue to purchase my cars through Jenkins Hyundai.
judomom2000
27 de abr. de 2014
Guy has been our "guy" to go to when in need of a vehicle. So much so that we have referred all of our friends and family to him. Fair, honest, straight up person. Friendly and professional.
jpbrumby
26 de abr. de 2014
I was greeted immediately upon entering the service area by a polite and courtesy young lady. The service advisor reviewed my previous history of the car and told me what needed to be done today and what I will need to do at the next service date. The waiting room was comfortable and beverages and donuts were available to all customers. I would highly recommend Jenkins of Ocala for any service needs.
Jake
26 de abr. de 2014
The service department is great. Appointment on time and very efficient
Curt Ouren
25 de abr. de 2014
I had my oil changed and my cabin filter replaced. As always, I was completely satisfied.Pete is always so friendly and helpful. He makes my trip to Jenkins for service a pleasure.I was also impressed with the service tech that worked on my car. Very thorough and conscientious.
Diane
25 de abr. de 2014
Always a wonderful pleasure to be attended to by your staff in Ocala. Wonderful group!!!
Vaunett
25 de abr. de 2014
I was satisfied with this service and this helped to reinforce my confidence in them as I was NOT happy with the first purchase last year. I hope that this time we can gave a long and lasting mutually beneficial relationship and that I can continue to grow and upgrade my cars with Hyundai.
jb13508
25 de abr. de 2014
the engine light came on, and I called for an early appointment the next day. no problem, handled very efficiently.the young woman greeted me at the car, and took me to meet Pete, service advisor.Pete handled everything very well, and his estimate of how long the service would take was right on the money.an extremely pleasant visit. also, enjoyed the coffee and donut..thank you.
colours
25 de abr. de 2014
Since purchase,have come to place trust in service, appreciate discussion of cost considerations, and frankly enjoy the hospitality. This is the first time (in 47 years of owning a vehicle) that I chose to limit any service performed on my car, exclusively to Ocala Hyundai. They have proved themselves to be honorable.
John. Barb
24 de abr. de 2014
Keith at the service desk has been handling my needs for at least three or four years and has made my time,as little as it maybe, enjoyable. No excessive waiting in all the years we have been doing business together Our thanks go out to Keith, all others that do the service and of course the ladies at check outThanksJohn Barb
Karen H.
24 de abr. de 2014
Carolyn Davis is absolutely awesome. Jeff and the entire staff are so good at what they do it made the experience so easy, maybe a little to easy! Thanks to all at Jenkins!
Stteve Beaulieu
24 de abr. de 2014
VERY EFFFICIENT, despite the busy waiting room!
Marvin Parrish
24 de abr. de 2014
Overall everything was wonderful. Did not expect to get another car. Went in for the promotional giveaways
Rudy Beres
24 de abr. de 2014
EXcellent service, friendly, efficient and timely.
Lynda V Stewart
24 de abr. de 2014
What a great experience. I have never been treated so courteously. When I left, I knew this was the right choice for my new car.
Dr Victor Beliveau
24 de abr. de 2014
Ihave had Keith evertime ive been in--very good person but would like to change cust serv reps.
Rachel
23 de abr. de 2014
I am EXTREMELY satisfied with my new car and with the service I got in the process. Matt was GREAT!! He listened and put up with me through out it all (and lord knows I can be very picky and a pain:)) he did this with nothing less then a genuine smile and of course 100 % of his undivided attention directed towards me and what I wanted the entire way, I know its his job, but nothing was fake, because of him you now have a life long customer and free advertising! :) The finance team was great too it was a smooth process and they were very pleasant. I had the pleasure of meeting one of the Hyundai reps (I think) as well and I have nothing but thumbs up to give to him. Everyone on the sales floor was wonderful even if they were not working on the deal with me. It was very comfortable environment (which I have found to be a hard thing to find in the car world) *:) I look forward to my first oil change. *:)
madukesny
23 de abr. de 2014
Took car in for oil change and found out it also needed to have the door locks replaced. I was told they could do it now but it would not be finished that day. (Oil change appointment was 3:30) Keith made arrangements for me to have a rental car until my car was finished the next day.The next day when I came in to get my car I had an appointment that I had to,keep. Keith got me on my way quickly. Very please with the way He took care of everything.
Brittany Lopes
22 de abr. de 2014
He was amazing to work with. I didn't feel like he was just trying to sell me a car and he wasn't pushy at all. He also got along very well with my father which was great. I would definitely recommend him to anyone.
Ben Benzel
22 de abr. de 2014
Everything was just fine.
Richard Hacker
22 de abr. de 2014
Was very pleased with the deal from this dealer, the staff took very good care of my wife and me and they got me the deal I wanted and the payments were great also, would go back and by another car from these folks.
markp14
21 de abr. de 2014
The service department at Jenkins Hyundai is courteous, friendly and efficient. Waiting time is minimal and the waiting room is clean, comfortable and a pleasure while waiting. We have had service done on our vehicle for about 4 years now and it is always a pleasure.
Andy & Mary Lou
20 de abr. de 2014
we went in for an oil change and ended up with a brand new car. Gus was terrific in presenting the car and took all the time we needed to get this car. We love it!
Lynda
19 de abr. de 2014
I made an appointment on line and was in and out within 1 hour. Everyone was very helpful.
Tony
19 de abr. de 2014
If you are going to purchase/lease a veh, this is the place to go. Carolyn Davis is the woman to see, she will take care of you as if she knew you your whole life.
Dale Langdon
19 de abr. de 2014
I was treated very well. Thanks To PETE my service rep.
Chad Scroble
19 de abr. de 2014
Nothing bad to say bout this experience!!
John Pitman
19 de abr. de 2014
Professional Conduct and I would return.
William Vantine
19 de abr. de 2014
The quality of people in the service dept.is outstanding.
Linda Ward
18 de abr. de 2014
I am very please with your service,
AC
18 de abr. de 2014
Quick to greet upon arrival to service, took the information and keys right away. The waiting room is clean, spacious and bright. Staff were very friendly and approachable. Everything from arrival to departure went smooth and efficient. Very pleased with everything.
Damian Romano
18 de abr. de 2014
very professional and fast service. good dealership indeed
Paul Stevens
18 de abr. de 2014
Pete is absolutely your best asset.
f. hall
18 de abr. de 2014
I was very satisfied with my buying experience, Carolyn Davis was very helpful in the purchase of my new car, she is also very knowledgeable about the cars they sell, everybody was very friendly and helpful, the sales manager Cote Mulligan was also very pleasant to work with. Thanks F.Hall
Annna
18 de abr. de 2014
They don't hold up to what they say they will do. Get things in writing!!! I have learned my lesson. Not going into all the details.Once they realized they messed up they no longer would take my calls nor has finance called me back like they said they would but its all good they are paid. My other issue is I have called several times over last few days in regards to my tag that I never got and was just wondering what was going on. Wouldn't respond and ignored my calls. I even sent a text to the sales guy. NO RESPONSE. Finally I called and asked for manager but wouldn't say who I was. The secretary gave me the information to what I needed. Rude and disrespectful!!! They weren't like this the first time I was at the dealership but once I bought car they didn't care about anything. I wont go back nor will I recommend them to anyone.
John Pitman
17 de abr. de 2014
The service was first rate and the salesperson was very helpful.
Ron Frazier
17 de abr. de 2014
Excellent Service. Pleasant people employed at dealership
Dan
17 de abr. de 2014
Our service writer, Aaron, was waiting for us, and greeted us in a friendly and professional manner. The oil change and tire rotation was completed before predicted. Aaron reviewed the work with us and professionally answered all our questions.
Margie Miller
17 de abr. de 2014
I am currently driving my third Hyundai Sonata from Jenkins. I bought my first one in 2002. I have always been treated well in my shopping experiences.The service I receive from Jenkins is probably why I keep returning to them for a new car. For the past few years Aaron Fields has been my service representative. He has always been extremely professional and courteous. In fact I feel that I must be his favorite "guest!" He always seems to have my best interests as his top priority. He is a fine young man - give him a raise and a promotion!
Rita Smyth
17 de abr. de 2014
I was treated with courtesy and respect during my visit. My options were explained to me. Everyone who attended me was pleasant and helpful.I did not,purchase a car, but decided to lease one and am happy with the car I chose.
Marvin Hollenbeck
17 de abr. de 2014
Very knowledgeable and personable salesman. Felt he was upfront and didn't play games. Good experience for us.
drhntr8
16 de abr. de 2014
I was treated with respect. I felt that the service writer cared about me as a person as well as a customer. I will be back in the future.
Richard Hacker
15 de abr. de 2014
They were very quick and easy people to deal with, I will go back and buy another car in the future from them.
Meredith Barth
15 de abr. de 2014
My service visit went well. I appreciate the free car wash.
Nancy
15 de abr. de 2014
Pete was my service rep, and did a great job for me, Thanks PeteNancy Scheiderlein
Tom
15 de abr. de 2014
Aaron is a outstanding Service Advisor.
Baby1
15 de abr. de 2014
The people here were friendly, courteous and true to their word. I was told my vehicle would be ready in 45 minutes and, by golly, didn't he call me in 44 minutes. The waiting area was clean and well stocked with magazines and refreshments as well as WIFI and television usage. All made for a pleasant visit.
smcfraser
15 de abr. de 2014
Gus did a super job, he answer all our questions and very friendly. He made sure we had water and gave us time to decide.
forresthall
15 de abr. de 2014
It was a pleasure doing buisness with Jenkins Hyundai, your sales staff is outstanding from your Sales Manager Cote Mulligan to Your Sales person Carolyn Davis and to your Finance Manager Ian Sowards, I have never had such great service when purchasing a new vehicle. your employees should be recongnized for there friendliness and the positive attitude they showed to me and my Family. Carolyn spent a good amout of time showing and setting up the features with my daughter. In our conversation with your Sales Manager he said you sell 300 or more cars a month. I can see why. your staff is great, keep up the good work. Thanks Again: Forrest Hall
Sheldon
14 de abr. de 2014
Very happy with sale and service!
Tara
14 de abr. de 2014
I love coach. He really helped me out getting into my second Hyundai with you guys. Both times I've had him and both times he's helped me out.
Hilda Y Powell
12 de abr. de 2014
The people are very friend and welling help with need on your car. Also shown you need on your next visit for service.
Joann
12 de abr. de 2014
Clean, efficient, everything you'd want from your car dealership/maintenance.
spicey10
12 de abr. de 2014
I was very impressed with the overall customer service I received. I didn't feel pressured and was able to understand every step as we went towards my final purchase.My husband was with me who was in the car sales business years ago for many years. He WAS also impressed. The test drive that David Brass took us on with the car we were interested in was impressive. It showed me how the car handled and literally made the sale. From start to finish, I was completely satisfied. AJ Beach
lenore8287
12 de abr. de 2014
I was merely looking to see what type automobiles Hyundai had. Mr. Lavish must have realized I was interested in the Elantra and was able to find a car that fit my needs. I had a maximum amount I able to spend and the dealership was able to meet this requirement. Everyone was very helpful and made my purchase a very pleasant experience.
Herbert Willinger
11 de abr. de 2014
A newer, larger facility is sorely needed here to keep pace with the amount of business, and also tokeep up with their competition in the area.
Bob
11 de abr. de 2014
These days, getting your money's worth is a difficult task. Except at Jenkins.
paul
11 de abr. de 2014
a completely different experience than we were used to, we left feeling we received a fair deal and were treated with the respect that we deserve but rarely get from auto dealerships...
Bernice
11 de abr. de 2014
I was in for my 15,000 mile check up and got good service as usual. The people who work at this facility are pleasant polite helpful and informative
Joan Potter
11 de abr. de 2014
Friendly, courteous and knowledgable. Very nice waiting area.
Kelly Muzzy
11 de abr. de 2014
This dealership has been awesome all the way around-helping in any way possible
wam
11 de abr. de 2014
Visits to service dept have been best experiences ever. Sales dept, specifically the managers, we're rude, demeaning and obnoxious.Very happy with the 2013 Elantra purchased, but asked how they arrived at the final price. I rough figured about a thousand less. I was told if I didn't like the price, I should have bought a less expensive vehicle, another mgr told me I shouldn't have signed anything, all dealers have hidden costs. All I wanted was a clear explanation. Sent same review to corporate - nothing, no calls. Have purchased two vehicles from Jenkins, I won't make that mistake again.
Domfort
11 de abr. de 2014
Keith always provides great customer service. I will keep bring my car back for service. Was taken care of quickly. And work done for price stated
Lou Vargo
10 de abr. de 2014
Service Dept always takes good care of our vehicle. Great customer service with professional advisors who care.
Merrill and Eileen Williams
10 de abr. de 2014
We are very satisfied with all of the service we have received. You have the best service department we have ever dealt with. We especially appreciate the courtesy and treatment we have received from Pete Palys.
Marcene King
10 de abr. de 2014
I was very satisfied will the entire experience of this dealership,
Sayre Pederson
10 de abr. de 2014
David Lavish was excellent in his knowledge of the car purchased as well as all the options available within the car
Bill
10 de abr. de 2014
I arrived early and was checked in. I don't think I was there over an hour. My only complaint was Mr. big shot customer using his phone inside the waiting area.
Linda
10 de abr. de 2014
I was pleased with my last visit to the Hyundai Service Department. My Service Rep is the Best!
marques
10 de abr. de 2014
Helpful in scheduling same day service and made early diagnosis of problem
sayreb
10 de abr. de 2014
David Lavish was not only a great salesman that I would recommend but also very knowledgeable and helplful in setting up all the blue tooth and other items I knew nothing about. He was professional, knowledgeable, personable, and I have and will continue to recommend him to my friends
alphabullgator
10 de abr. de 2014
I have had a lot of interface with different vehicle service departments, but Jenkins of Ocala stands head and shoulders above all of them. What makes Jenkins different is the professionalism of their staff and the assurance that service or repairs will be done right the first time. Pete Palys, my service writer, is knowledgeable, informative, and never appears as being unconcerned or pushy when I bring my vehicle for service. Ron Thompson, the technician whom I request to perform the service or repairs on my vehicle treats my vehicle as if it his own. Even though these two employees of Jenkins Hyundai are the ones who I have the most interface with for the past four years, I suspect that my experience with them is the culture of this dealerships service department.
.
9 de abr. de 2014
Doughnuts could be better
Del Bell
9 de abr. de 2014
This was a tow in situation because of a failed alternator. Pete, handled the entire situation extremely well. A prompt diagnosis was made and the repair work was initiated immediately. A car was provided immediately for my wife and I. I can't say enough about the professionalism and courtesy that was displayed. 10s should be given all around.Del Bell
Rachelle P
9 de abr. de 2014
Awesome people at JenkIns Hyundai. Keep doing what you're doing.
Sharon
9 de abr. de 2014
LOVE that you have Saturday service days so I don't have to take time off of work.
joann plotkin
9 de abr. de 2014
service is always quick with a smile. You can always find cheaper but not better than Jenkins Hyundai.. A pleasure to go there and the donuts and cappacino is always welcomed.
tom
9 de abr. de 2014
jenkins hyundai has been very good to me so far. scheduled my first oil change online and they were ready for me right away when i pulled in. service took maybe 30 mins. charge was only 20 or so dollars. all in all, a very satisfying experience.
Cesia
9 de abr. de 2014
The best place to buy a car
Albert M Gosselin
9 de abr. de 2014
Service dept. is good at finding and fixing problems.
Karen
9 de abr. de 2014
We leased a car from Jenkins over a year ago. We have been completely happy with the service we receive when dealing with Jenkins and their staff.
D Rooks
9 de abr. de 2014
I was completely satisfied with my visit. Friendly people, and job completed on time.
ROBERT J STEINER
9 de abr. de 2014
SERVICE DEPT. WAS GREAT, AS USUAL.
John Paul
9 de abr. de 2014
Service advisor was responsive and provided the right level of professional and friendly attitude.
barbara machold
9 de abr. de 2014
It was reassuring that we had a meeting of the minds.
Nancy Locke
9 de abr. de 2014
Excellent customer service. Would highly recommend Jenkins to friends and family.
Dimas Lopez
9 de abr. de 2014
Very good and pleasant experience.
james h rafford
9 de abr. de 2014
Always just fine with all the guys and gals. They do a great job.
Debi
9 de abr. de 2014
I actually enjoy going to get my car serviced.
crannett3
9 de abr. de 2014
Thank you for the trust that you brought back as a client. Three years ago I had an awful time at this place . I thought I would never get another cave with this company. Your dealers made it up to me in , in a wonder way and got my trust back.
Debbiedo7183
9 de abr. de 2014
I was in and out in less than an hour. Your staff is always so friendly. My only complaint at all is the "free" car wash you provide from Soapy's. I have taken advantage of this 3 times now and each time, my car was dirtier when I left there than when I drove in. I liked it much better when your service department washed my car, you did a much better job. The only reason I bring this up is if you are paying Soapy's for this service, you shouldn't be. Just wanted to let you know. Jenkin's Hyundai is fabulous, Soapy's, not so much!
bethanycrawford
9 de abr. de 2014
Thank you Gus! We love the car! You made the process easy and you worked so hard to get us the best deal! Our family can't thank you enough!
LoriGauntt
28 de mar. de 2014
My experience on Sunday, 3/23/14 working with David Lavish was excellent! He was helpful, knowledgable, patient and I felt like he really listened to what I needed. There was no "haggling" as I've experienced in the past with car dealerships--he simply listened and was able to put me in a vehicle that I both loved and will be able to comfortably afford! Shannon was a huge help as well as she had sent me a very detailed email which contained all of the items that I would need. I have a unique situation in that I am the caregiver to my husband who suffered a massive stroke. Therefore, I am limited on the amount of time I can be away from home. I had explained this to Shannon via email and again to David upon arrival and both did everything they could to assist in getting me out the door quickly. This is our third purchase from Jenkins Hyundai and I plan on letting all of my friends and family know about your excellent service. I have a few of Mr. Lavish's business cards as well. Both he and Shannon should be commended on a job well done. My husband and I are now three-fold satisfied customers! Thanks so much,Lori Gauntt
protege1
31 de ene. de 2014
Was in the market for a new Elantra. I started looking two weeks ago and went to my local dealer to test drive the Elantra twice before determining on a color and options my girlfriend and I wanted. On Monday I called Carolyn and she took the time to go over with me the car I wanted with the features and options. Once we determined the vehicle I wanted was available we discussed my trade and price of the car. She then took the initiative to take pictures of the vehicle and send them to me. I made an appointment with her for Wednesday to go to the dealer to purchase the car. Little did I know when I arrived at the dealer Carolyn went over the deal with me, had my vehicle waiting for me ready for delivery, most of the paperwork completed, and had actually gone in to meet me on her day off. Any other salesman would of passed me off to a collegue and not show up on their day off. The staff at the dealer were very friendly as well. One lady even offered my girfriend and I hot chocolate. I got the sense that the employees care about the customer no matter who the salesperson is. My visit to the dealer was awesome. I did not spend half the time I expected to stay there in purchasing the vehicle. My experience was memorable and thanks to Carolyn for her professional and superb customer service.
cgeddes
18 de dic. de 2013
Talked to Ryan White about a Hyundai listed on the internet. He gave me a great deal and we made arrangements for me to buy the car on Sat. On Fri he called me to say they had damaged the car and it was no longer available. I asked if they couldn't sell it after repaired for a lesser price. He said the dealership could not do that and would sell it at auction. He offered another car that was not a fit for what I wanted. I declined. A few days later I received a call from another employee offering the same car for exactly the same price they had given me before it was damaged! I explained that Ryan White had told me it couldn't be sold by the dealership because of the damage. He had no info about any of this. I then contacted Adolfo Blanco Internet Sales Coordinator who emailed me that he would look into this, "rectify the situation", and get back with me. I heard no response and so I called him and left a voicemail. I have had no further responses. This dealership obviously has serious problems and poor customer service. I ended up buying a beautiful Elantra Limited with navigation system at another dealership.
Veronica Marshall
18 de ago. de 2013
I did an online application with Jenkins Hyundai in Ocala,fl.They called me told me that i had been approved just bring in paperwork due to living three counties away.When i arrived they changed it to pre approved had me and family sitting there while they did a credit check then informed me that they would notify me via telephone never happened promised a full tank of gas that didn't happen either,So three later received a letter from Crescent bank with their terms called Robert Lee again explained the situation he informed me that i had received this letter gave him the number to the bank told me he called the bank and everything was a go so we setup another appointment called before i went there and he said it was still a go well of course when i got all the way up there guess what we need to do another credit check the last one had been done in less than thirty days and you want to do another one what since does that make.I would not advise anyone to go there.They have you sitting there for along time pretending to be concerned.
protege1
28 de jul. de 2013
I've been buying from this dealer since 2006 because of Carolyn. I live in Jacksonville and have several Hyundai dealers both here in town and on the way to Ocala. Carokyn really makes it a comfortably and peasant shopping experience when I purchase my vehicles. Throught the years on my birthdays and holidays I receive a postcard and phone call. Wow she really treats her customers kike family. Thanks Carolyn
jimmagrann
27 de jul. de 2013
I was looking for a lease and was originally interested in the 2013 Elantra and had looked at another dealership. I was not satisfied with their offer and felt they were giving me a runaround. I had been in contact with Carolyn Davis since 2010 and we just happened to connect on the internet just after my last experience. She was able to put me in a larger car, 2013 Sonata at a very fair price and went out of her way when my car needed minor repair after being dinged in a parking lot.Thanks Carolyn
Artgraci
7 de jun. de 2013
This is the second time I have purchased a car from Carolyn Davis at Jenkins Hyundai of Ocala. Both times I gave their other dealership in Leesburg a chance and both times they did not do what it takes. I highly recommend you contact Carolyn Davis at Jenkins Hyundai if you are looking for a new car. She actually remembers you after the sale and treats you like family.
bilken1321
4 de jun. de 2013
The sale was pressured. The items I paid for were not provided. The warranty that I bought lacks any documentation. The dealer has been completely nonresponsive. I contacted the BBB and Consumer Affairs. I was sold something I didn't even know I was buying.
David the Car addict
22 de may. de 2013
I have been to this dealership several times over the past 5 years and it seems that they try really hard to make sure the customer is happy. Most other dealers have gone backwards in customer service I think Jenkins Hyundai of Ocala has moved forward a lot.
Lovn My New Elantra
23 de abr. de 2013
If you are looking for NO HASSLE car buying experience go see Nina & Carl Gregg, they are an AWESOME team. Went in to look at used Elantra's and bought a NEW one. Nina & Carl are kind, treat ya with respect and listen to what your needs are. I highly recommend anyone shopping for a new / used car to stop in and chat with Nina & Carl Gregg. Kudos to them for making my car buying experience a wonderful one. Thanks Ryan Baroni for the introduction. Teri - Ocala
vanderst
20 de abr. de 2013
If you are looking for NO HASSLE car buying experience,go see Nina & Carl Gregg they are an AWESOME TEAM. I went into look at use Elantra's and bought a new one. Nina & Carl are kind, treat ya with respect and listen to what your needs are. I highly recommend anyone shopping for a used / new car to stop in and chat with them. You won't be disappointed, Kudos, to them for making my car buying experience a wonderful one.Teri (Ocala)
redgreen43
14 de mar. de 2013
I always price shop several models and dealers before deciding what to buy and where to buy it. It's the only way to make an informed buying decision. I was checking out the Hyundai Elantra at Jenkins. The first thing I noticed was an additional sticker next to the manufacturer's sticker indicating the car had the "Jenkins Value Package" on it. That was $4,000 worth of dubious stuff like fabric protector and paint sealant. I took a nice test drive with Brian, a very polite and professional sales associate. Upon returning, he predictably tried to do his job--sell me the car right then and there. He was never unpleasant or excessively pushy, but produced numbers that started off six thousand dollars higher than the quote I received from the Hyundai dealer in St. Augustine on the same car. Plus, they valued my trade at $1500 less than St. Augustine. When I stood my ground and insisted that I was shopping today, not buying, a sales manager took over. He ramped up the pressure to an uncomfortable level. When I didn't cave, he told me to my face that my way of shopping for a car is "not smart". I've been buying cars for forty years and I've never seen insulting a customer's intelligence used as a sales tactic before. Needless to say, I'm not about to buy a car from someone who tells me to my face that I'm stupid.Bottom line is that if you enjoy being abused and overcharged, you'll love Jenkins Hyundai. Otherwise, look somewhere else.
Megan
8 de ene. de 2013
I recently made a long distance purchased of a new Genesis Coupe through Jenkins Hyundai of Ocala. Shannon McLoren provided outstanding and prompt service, providing me photos and information literally minutes after my online request. I greatly appreciated her sincere professionalism and knowledge, and she ensured that my car delivery was convenient for me and my busy schedule. I would highly recommend her to anyone considering a hyundai purchase.
vaughnsusan
25 de may. de 2012
I just recently purchased a used car. The salesman schedule 2 appointments with me one he was not there when I came in and the 2nd time they had to call him in after driving 30 minutes and waiting for him for 45 minutes. He stated the car was 18,000.00, I found it online for 15,000.00. Note I was told the trade in value of my truck would be 5,500.00, at the end it was 4,500.00 of the deal. Also, he texted me over 30 times saying he would cancel the deal immediately if I decided not to buy the car & I would have to start over.When I went to pick up my car after great stress, they promised to replace the tires (down to the wear bar) and inspect the vehicle. I told them the brack light was intermittently coming on. The saleman stated the tires were fine, I said I would call my husband to inform him that the tire had not been changed as promised. He said "do not call your husband" I will talk to my salesmanger. At that time, after speaking to my husband he stated he would handle it. The salemand after waiting for 30 minutes said the car was ready walking outside in the rain, "Oh I forgot to get gas." Leaving me by the service department waiting one of their employees drive past me drenching me in water. After 45 minutes he came back after I left I was very upset to the point of crying and a wreck feeling used and to some aspect abused. This one of the worst experience in my life being treated like I was stupid and not worthy. I hope you will heed my advise and look else where.
Badjuju98
10 de may. de 2012
I asked about a used vehicle and made an appointment to test drive. I drove 2 hours from Jacksonville and test drove the car. They then told me the vehicle was just sold. They then tried to sell me a vehicle that was $7k more then what the other car was. They also tried to pressure me into spending more then I could afford. They didn't care less about my finances, they just wanted a sale. Bad dealership.
billgreg
28 de ene. de 2012
We went in for an oil change on our third Sonata, a 2011 model. While there we looked at a 2012 Sonata Limited and ended up with an offer we could not refuse.We have had experience with Jenkins Hyundai since our first Hyundai (a 2006 Sonata) and could not be happier with the service.The service representative, Aaron, has always been exceptional. He has always explained what was to be done and, when the unexpected occured, he answered all of our questions as to why the extra expense (or work) was required.The sales staff at Jenkins Hyundai is exceptional also. Always acting in a low pressure manner but always having the answer to your questions about the vehicles and the advantage of upgrading to a newer or better product. We have always been happy with their evaluation of our trade-in vehicle.We have been happy with our experiences with our Hyundai Sonatas and have the highest regard for the Hyundai company and Jenkins Hyundai of Ocala. Jenkins Hyundai of Ocala, Florida should be held as a model for all automobile dealers to emulate. Their service and sales staffs are unbeatable!
MisterTime
13 de oct. de 2011
Looked at a new car with a sticker price of $17,400.Asked for their best price.They then tried to say the starting price on the car was $25,000.Needless to say we left.........
Jethro Mills
18 de ago. de 2011
My mother brought in her car with 15K on the odometer. She was told the cabin filter needed to be changed and the throttle body and fuel injection system required cleaning and tuning. Also a four wheel alignment was required for a discount rate of $290.00. I spoke with the service tech, Keith Andrews and he was quite sarcastic with me over the phone. He tried to charge her $79.00 for tire rotation and balance on top of the $290.00. I said Sam's club will do it cheaper. He told my mother Sam's does not offer the service and that he unlike her son has her safety in mind. He also wrote on her paperwork....owners son prevented service department from completeing required work for safety. I plan on speaking with the service manager, but I am sure he will take his employeee's word and brush me off. Avoid this dealership.
tiburon30
11 de jul. de 2011
I have been buying from this dealer for four years now. My first experience was in purchasing a 2007 Sonata, the shopping experience I had with Carolyn was outstanding, so with my future cars, a Santa Fe, then a 2009 Sonata I made Jenkins my dealer of preference and worthwhile to drive a couple hundred miles south to purchase my vehicles. I still receive birthday cards from Carolyn which proves the professionalism of service goes beyond the point of vehicle delivery. I am confident enough that on my last vehicle purchase I called Carolyn, let her know my needs and when I arrived at the dealer most of the paperwork was in order. Even though I arrived s few minutes before closing, nothing was rushed and my wifes new Sonata was clean and ready for delivery. Thank you for the outstanding experiences during my purchases.Rick M
QPI
6 de jun. de 2011
Purchased 2011 Santa Fe LTD 1 week ago. Emissions warning light on day after purchase. Multiple attempts to communicate with salesman to assist with service. After first contact with him, I received no further communication from him, although I contacted all of the numbers and email on his business card he provided to me on the day of purchase. I expect better service for trading in my 2006 Sonata and purchasing a new vehicle. It is disapointing that the new vehicle has problems the day after the purchase, let alone have Quality problems with the dealership! Where is the quality of service? Once the purchase is made the customer is no longer valuable? I will not recommend Jenkins of Ocala to anyone. In fact ALL of my co workers know of my difficulties with the lack of response!! I also recognized after the purchase that the sales document noted the odometer reading at 18 miles, when in fact the vehicle had a significant higher odometer reading. Is this legal? I was informed the vehicle was driven from the tent sale in Leesburg to Ocala, and the salesman told me it was out for a test drive the day earlier. The vehicle was covered in dust from the tent sale. The final detail after I purchased it was not up to par. The windshield had streaks on the inside and outside. The dashboard was still dusty with a hand print over the passenger side area. They can and should do better.
Healthnut4110
31 de mar. de 2011
Buying my car from jenkins hyundai was a great experience. I love my new elantra and everyone at the dealership was very friendly and helpful. Jim made sure that I was able to get every option I wanted while staying in my budget. I'll definitely be a returning customer!
kathie64
15 de mar. de 2011
Our experience with Jenkins Hyundai was great!!! We did not have the sales pressure that you have at other dealerships. Chris and Carolyn were very pleasant and very informative. The process went really fast for us. We felt everyone was very honest and fair. We were on a time crunch and the fiance guy hurried right along for us.All in all we would recommend this dealership to all our friends.Thanks so much. WE LOVE OUR SONATA!!!! Thanks again, Kathie and Neill
lindajgodby
8 de mar. de 2011
i am very pleased with the attitude at jenkins hyundai in ocala i purchased the perfect car and the one i wanted thank you to jim f he was great it was great experience and i am really excited about the car i will recommend jenkins hyundai again just as i have in the past i bought my 2000 hyundai sonata there in 1999
thedeyos
4 de mar. de 2011
We did research online prior to making our purchase. We visited a lot in Gainesville and was disappointed in the staff and selection. Jenkins had a larger inventory and we liked the prices. They worked to help us reach our goal and at the end of the day we drove out with what we wanted. Very happy!
fred0363
17 de ene. de 2011
Made an 8am appointment for an oid change. I arrived at 755am. I waited 15 minutes before I was assisted while other customers with Hyundai's were helped. I own another manufacturer's luxuary car with an over priced Jenkins service plan. Once helped I advised Peter that I had an 8am appointment and that I would be waiting for the car. He advised about 1 hour. After 2 hours of waiting and hearing the names of the Hyundai customers being called to pick up their cars I inquired about mine. I was told that the wipers had stopped working. They worked on my rainy drive in. I was also told they didn't know I was waiting. They could not tell me how long it would take. After about 45 min the mechanic came in shaking his head and shrugging his shoulders. I was told my car was finished and the wipers worked. They didn't know that if the hood was up the wipers would not come on. Had they asked bothered to ask me I would have told them that it is a safety feature to keep stupid mechanics from braking the blades and arms while the hood is up as they are recesed and automatic. My advice, take your Hyundai there for service. If you have any other brand of car go somewhere else.
smp1939
14 de ene. de 2011
We are very pleased with our 2011 Accent. It handles beautifully, rides comfortably and is a real beauty to look at.We were also treated very courteously by the sales person, Greg Carlew and all the employees at Jenkens. Greg took the time to go over all the features and operational equipment of our new Accent. We couldn't have asked for anything more. A very satisfied customer,Glennis D Hamilton
hpr1115
3 de ene. de 2011
I have purchaced cars from this dealership in the past ( 5 ). But have never delt with this sales person befor, where have you been hiding her? Costomer service is important to me Carolyn EXCELLS here. She is very friendly and knows her stuff, their is no B.S. she tells you like it is. The prices are good I wish to thank Carolyn for allowing me to become part of her " Buying Family ".
Clieske03
1 de ene. de 2011
I worked with this dealership on buying a used truck. I signed a contract, to be called back requesting references. I brough references to be pulled in the back and told they want to renegotiate my contract. We returned the vehicle and will buy somewhere else. Very dissapointed with the professionalism and misleading representation of their contracts by trying to get money from a person with a zero down contract. I waited long waiting periods for assistance and can't reach assistance to cancel tag to remove insurance from the tag.
MKS82052
12 de dic. de 2010
Carolyn was called out on a family Medical ER when I arrived in Ocala- I was disappointed not having the opportunity to deal with me but she set it up so that I could work with Jeff. Jeff is relatively new but with years of sales experience and very open and friendly - I wished someone could have explained to me more about the digital experience of the car's - blue tooth , odometer settings etc. Jeff was not upto-date onthis part of the car at this time. My son and to read up on in and it expalinit to me. Neverhteless, both my son and I wre very satisified with my experience. I dealt also with Sean for payment details. I did not like the fact that at first he overcharged me on something and as tired as I was I caught the mistake. When I made him aware of this mistake he stated somthing to the fact that it was only $25. I lost trust in him immediatelyl when he said this. I know it was the end of the sales day when I was purchasing my car but I put a lot of work into car shopping and hoping to get the best deal I could without feeling riped off; not to mention I drove up from FOrt Myers and would be makingthe trip back that night as well. Buying a car for me is a HUGE thing - I expect every bit of respect and honesty. I wonder if there where other things I may have over looked or was not told. Food for thought.
JJlatin
24 de nov. de 2010
i was very happy with everyone there . things were easy and it made my experience very good. i will return for my next vehical. thanks to jim frazier , sean eason , and the internet manager , sorry i dont remember his name. he and all were very professional. thank you jack jimenez
trvlnut
21 de oct. de 2010
They are fairly responsive to you until you agree to the deal, then they pretty much throw you out the door and it's impossible to get anyone to return my calls or emails. The vehicle is fine but I'm not impressed with the sales person I worked with, Salina.
looguan goh
4 de oct. de 2010
Most important for any dealership is that I do not feel like I've been had. Not exactly my experience with another dealership who kept insisting that the color n interior color is avialable when even the hyundai website say it is not. Kris has been honest and not pushy and very very helpful in providing all the information about the car and has been very very forthright in his promise to give a good offer for trade. The price quoted is also much better than the price from another dealership. Only drawback is that the dealership is pretty far away from where we live.
AUDIOMAKER1
29 de sep. de 2010
JENKINS HYUNDAI OF OCALA UNBEATABLE IN CUSTOMER SERVICE AND PRICE. CALL KRIS WARDROP HE'S ONE OF THE GREATEST IN THE BUSINESS. YOU WILL NOT BE DISAPPOINTED FOR HE WILL GIVE YOU THE BEST PRICE AND THE BEST CUSTOMER SERVICE EXPERIENCE. ONE OF A KIND.....
Bob Jewett
24 de sep. de 2010
My husband, I and our very active 2 year old, started looking for a new vehicle Thursday and drove home a new Elantra Saturday afternoon. We looked at Toyota, Chevy, Honda, Ford and Buick besides Hyundai, it was an exhausting two days of shopping. All of the dealerships were in Ocala, and to be perfectly honest, price, safety rating and features were our number one priorities. Friday night we used several web sites to compare the three vehicles we were considering. It was just a plus that this dealership was the nicest, every single employee was helpful, friendly and had the team spirit. Walking in the door was pleasant no matter who you were there to see, how refreshing. These exceptional people were kind even to our two year old, Tim the finance guy even kept his smile when his computer had buttons pushed he found put the entire system to sleep. God bless this man, he was tired, it was late and other people were waiting. Justin was also the only salesperson at all the dealerships that moved our child car seat from our car to the test drive vehilcles, what a help. It is hard to care for your child and move a car seat and my husband and I both wanted to go on the test drive. I know if we went back today, this dealership would do anything to make us happy, however we do not need to go back until our first service check in December because we are very happy.
phlincer1940
20 de sep. de 2010
I was shopping for a used Hyundai--Santa Fe or perhaps Tucson--and my daughter went with me to help me with selection and purchase. Carolyn Davis approached us while we were outside looking around and when we introduced ourselves, she and I realized that we had had prior e-mail contact. She was so helpful and friendly. It was easy to see that she was a true Hyundai advocate, even though we had already made up our minds that this was the type of car we wanted for my husband and me. She went above and beyond the call of duty and stayed in contact with me throughout the purchase process. We have continued to have e-mail contact even since the purchase was finalized. I consider her to be a friend, not just a salesperson--although she definitely IS that, too. She believes in Hyundai and its products and that comes across as she talks with you. She further convinced us that it was the car for us. The day my daughter and I went to "shop" the vehicle we purchased had just been marked down by $3,000--making it within the price range I was looking for. Because of that, I was able to get a later-model vehicle than I had planned, and my husband and I have been so pleased with the vehicle! If I were in the market for another vehicle any time soon, I would surely seek out Carolyn Davis to help me--or a friend I could refer to Jenkins Hyundai of Ocala. She was just the greatest! She doesn't fit the stereotype "car salesman" image! She was very helpful to us.Phyllis LincerJonesboro, GA
threeoldersisters
5 de jul. de 2010
The above referenced sales staff at Jenkins Hyundai were wonderful during the purchase of our new car. I am extremely satisfied with the level of professionalism, quailty of service, and friendlieness they each exhibited during our many trips to the show room! Since purchasing my new Sonata, I tell anyone who asks to go to Jenkins Hyundai! By far the most pleasent car shopping/purchasing experience I have ever had! Thanks guys!
nofinance
29 de jun. de 2010
An excellent experience, as well as an excellent price. I would gladly recommend Jenkins. Why they even feed me lunch! I arranged the sale over the internet. Although the dealership was approximately fifty miles away I was in a new car in about three hours from when I first talked to Carolyn on th e phone. I had gotten a number of prices before contacting Jenkins and the beat the best I had gotten handily.
Sharon Martin
28 de jun. de 2010
This is my second purchase of a Hyundai Elantra- I love the car an my salesman was the best. I would recommend him and the car to anyone. He was profesional, friendly, knowlegable and prompt. His fellow employee was also polite and helpful by assisting with finding my purse while the car was being detailed. His name was Joe
icemanmt
10 de may. de 2010
This was my second vehicle purchased from Jenkins Hyundai of Ocala, and both of my purchases went smoothly. I had done my homework online and had an idea of what I wanted to spend and both times they closed the deal and even went above and beyond to give me the best price. I actually ended up spending a little less than planned and I would definitely recommend them to friends and family. My sales person was Cody Mulligan and as with my first purchase he was a true professional and straight shooter. I have purchased many vehicle in the past and by far my easiest and quickest deals have been at this dealership. Mr. Mulligan is the internet sales manager. With that said, if you are looking for a vehicle, I would highly recommend you do your homework online then contact Mr. Cody Mulligan so you can also be a proud owner of a New or Used Hyundai.
rgipson
23 de mar. de 2010
I Talked with Carol on the phone and made appointment for 21 March 2010 at 12pm,we arrived 10 minutes early in pouring rain,we would have not gone in that type weather but didn't want to stand person up.Carol wasn't there and didn't show up,as I was standing at desk and man came in door and person at desk said this is Carols Boss,My wife and I don't think a name was ever given just this is Carols Boss.I said we wanted to drive 2011 Sonata and could it be a Camel Pearl Color.We had checked internet inventory and they had two in stock both priced at $21,800.I looked at sticker and it had another sticker with additional cost for dealer prep and total was over $26,000.While driving I asked about additional cost and person got defensive and raised voice,the person continued loud voice when we got back so we decided to not take anymore rude treatment and left.I have to say I've never experienced this kind of treatment at any car dealership.Robert GipsonI forgot to say gentleman at front desk was very professional.
NewYork
20 de ene. de 2010
I really enjoyed my experience with Jenkins Hyndai. The sales people were pleasant and knew their product well. They were patient and worked with the numbers until they arrived at the payment I wanted.I found the finance dept quick and complete. I would definitely recommend the dealership to others.
Thomas Whitsett
17 de ene. de 2010
I learned from a LA Times article that the Hyundai Sonata 2011 would be available at US dealers in January 2010. I inquired on line for availability and pricing and provided my information and location. I was contacted by phone January 11 by Cote_____?___ claiming to be the internet sales representative who set an appointment for me to come to Jenkins Hyunda of Ocala, Florida to come to the showroom and test drive the vehicle I was interested in on Thursday, January 14, at 2:00 PM. On January 12, I was called by phone by a sales representative, Salina Pistone, from the same dealership asking me if I had been contacted by a representative yet. I assured her I had by a Cote somebody and an appointment was set on Thursday at 2PM she said she was the internet sales representative. Arriving at the Jenkins Hyundai of Ocala dealership a sales representative met me at the door outside and I asked to be led to Cote. Inside Salina Pistone met me and said she would take care of me rather than Cote. I repeated my desire to see and talk about the 2011 Sonata. I was informed there was no 2011 Sonata available to test drive. I was asked if I had ever driven a Sonat before. I replied I had not. I was offered the opportunity to test drive a 2010 Sonata to test drive. I repeated that I was not interested in a 2010 model but agreed to familiarize myself with Sonatas by driving their 2010 model. Following the test drive I was led to the sales cubicle and asked if I was interested in knowing about what they could offer me on the 2010 model. I replied that it would have to be a tremendous offer to get me to go for the 2010 model as I am really interested in what kind of deal I could be quoted for a trade-in on the 2011 model.The sales manager, Jason Devilbiss, I believe, arrived in the room with some figures following receiving my keys for an apprasial of my 2003 Honda CR-V. I declined the offer and expained it was not a deal that would persuade me away from the 2011 Sonata desire. Questioning what would work for a deal on the 2010 model I explained NADA figures for January indicates he was way off in his offer to me. He crunched some numbers and offered me little more on my car but not enough in my view.I further explained that any figures he gave me would have to be compared to the deal he could offer me on the 2011 Sonata, apparently, not available at their dealership. I simply asked for a 2011, price for comparison purposes. At that point, the sales manager flew into a rage, insulting my ability to understand and reason about what he was offering. I responded by trying to explain, again, I had come to the dealership to research the 2011 model and make a decision on what appeared to me as the wisest decision. He, with increasing passion continued his shouting at me, insulting me about my inability to make sound judgment. He displayed, obvious prejudice towards the elderly, continued disrespectful ranting with increasing volume, apparently to create embarrassment for me, about my judgment ability and that I was an "old man," not capable of recognizing a deal when I saw one. He told me, repeatedly, my figures from the NADA book were not legitimate (I obtained figures from NADA January copy(yellow) for used cars, my trade-in value.) As I closed my files of prepared research I declared "no deal" and rose to leave the cubicle he tried to be more forceful with intimidation by creating a public scene. He followed me out into the show room, with people staring at us, shouting nonstop, putting me down shouting in bitterness that I should not come back to the dealership as he would never allow me to purchase a car! Does the sales manager speak for Hyundai America? No one should ever have to receive such treatment, let alone a potential customer!I will be 70 years old this coming April and have bought many cars in my lifetime and never got this kind of disgustingly foul treatment. I am a professional Clergyman, though retired ser as a Church Development Consultant to churches in the central Florida region and in the process of completing my Doctorate degree in Theology. But, even if I did not have those credentials, no one should ever receive this kind of unsavory treated as I have had to endure from a representative of the Hyundai organization. Is this representative of your firm?There were plenty of witnesses in the showroom who unfortunately observed the relentless outbursts as I made my way towards the exit. I did my best to restrain myself from any retaliatory response. I did, calmly but sternly, state that in behalf of my elderly demographic, he should never call old people "old." The demographic studies for Ocala indicate a large majority of the population here, and potential customers, are senior citizens. If Jenkins dealerships are demonstrating bias against the elderly, a significant potential of customers will be lost. The indignant treatment I was experiencing continued as I crossed the show room floor while I searched for the keys to my car on the sales manager table and passed through the entry doors to the outside. The sales manager shouting, disgusting behavior continued, nonstop, as I made my way out of the dealership showroom, quite shaken (I'm a heart patient of six heart attacks), from the sales person's office and across the showroom so all could hear. The customers and sales staff in the showroom could clearly hear the sales manager "lose it" warning that I should not come back and if I did they would not sell me a car. This disgusting behavior should never had occurred and must be addressed. This unsavory behavior must not be ignored and begs the question,"Is this what a senior has to endure in order to purchase a new car at Jenkins Hyndai of Ocala?"Senior citizens in the north central Florida area must be alerted of the bias employee presence at Jenkins Hyundai of Ocala. Since, I am prepared to do what is prudent to alert fellow citizenry of Central Florida church members regarding disrespect of senior citizens, and inform the media of Jenkins Hyundai dealerships by describing the disrespect and biased behavior by your Sales Manager and possibly other employee in Ocala, Florida. No one has offered to stop this shocking action as it was occurring, nor offered any forrm of apologize since. Please provide inform me of any affirmative action from the administration of Hyundai Motor America to resolve this action ASAP. My mailing address is: P.O. Box 604, Belleview, Florida 34421. I can be reached by calling (352)307-6271Regretfully,Thomas G. Whitsett Pastor (retired)
valverdejohn
24 de dic. de 2009
This is the third car I have bought from Jenkins Hyundai in Ocala. By dealing with Carolyn and the internet deparment I always get the best price up front and enjoy excellent customer service after the sale. If I need a loaner car when my car is in for service, they have them. I have shopped other dealers to make sure I am getting the best deal, and my deal is always better than what is quoted. You also don;t have to jump through hoops to get the best price. If you don't believe a satsified repeat customer, just call Carolyn Davis directly. Dealer with her will be the best car buying decision you have ever made!
lililord
12 de dic. de 2009
I have bought two cars from this dealership,the service is excellent, very friendly staff. They help you in every step of the way either buying a new car or when getting car service. The overall experience has been great. Great service. Good waiting room with donuts and coffee.
acastle47
3 de dic. de 2009
Finally a dealership that does what it says. Got more than I asked for at the same price as a lessor car. Extremely professional and friendly from the get go. What else can you ask for. The dealership is beautiful from shining floors to very upscale restrooms. Waiting room was comfortable and kept me occupied. Will refer all my friends to Carolyn Davis.
yellowdog07
9 de nov. de 2009
My husband and I have bought 3 cars from Carolyn and she has made it such a wonderful experience with her caring and helpful attitude. We'll never buy a car from anyone but Carolyn. She spends time making sure we are getting just what we want. She goes above and beyond the call of duty to keep us happy well after we have left the showroom with our cars. That is why we will remain loyal and be repeat customers for her. She enjoys her job, and dealing with people, and it shows in every way.
kingscourt
30 de oct. de 2009
I dealt with Carolyn Davis and Salina Pistone. They were pleasant to deal with and made it a good experience. It's still up to you to do your research and be prepared with a realistic price target on whatever car you decide on, but they work with you, and treat you great, before, during, AND after the sale. Great ladies. I would recommend them to anyone.Just put your guard up when you go into the finance office. Don't agree to anything that you aren't convinced that you want, and if you want something, don't forget that it's negotiable, too.
schmiedeke
28 de oct. de 2009
I just purchased a Hyundai Santa Fe from Jenkins Hyundai of Ocala. I dealt with Salina Pistone and Carolyn Davis of the internet sales department. Throughout the buying process, they listened to me and worked with me to get the options I wanted at the right price. Jenkins gave me a great deal on my new Santa Fe!! It was a breath of fresh air compared to previous car buying experiences I have had. My new car is everything I expected and more...I love it. When I picked it up, it was beautifully detailed and had all the little "extras" you could possibly hope for. Without any reservations I would recommend Jenkins Hyundai of Ocala, and particularly, Salina Pistone and Carolyn Davis. If you are looking for a new Hyundai, give them a call...you won't be disappointed...I wasn't. Thanks Salina and Carolyn. I look forward to doing business again in the future. All the best
bettebear
17 de oct. de 2009
David conducted himself in a most proffessional manner. All our questions were immediately answered.This was the easiest new car I ever bought. I would highly recommend David and Mike to anyone wanting to buy a car without alot of hassle.Thank you again,Bette M. GrovesPS: I only have a comcast mailbox.
ckrysalka
4 de oct. de 2009
Carolyn, We really love our new car and want to thank you very much for making our car buying experience so wonderful! Our last encounter was a nightmare and we were ready to just say the heck with it! It's nice to see there are professional and compassionate salesman (women) out there willing to treat people with respect. You are great at your profession and am sure it shows with repeat business. When it is time to purchase another vehicle in our future, we will certainly return to you and will pass along our great experience to our friends and co-workers. We hope we can contribute business your way :-) Thanks again, Dan and Carla Krysalka
Además, Jenkins Hyundai of Ocala of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Jenkins Hyundai of Ocala. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Jenkins Hyundai of Ocala es definitivamente el mejor lugar para comprar autos usados en línea.