Henville Bryan

16 de nov. de 2016

Contact by phone, representative was extremely friendly and knowledgeable. I have not purchase the vehicle as yet but I like the courteous manner in which I was treated. My daughters and son-in-law will visit to see vehicle I wish to buy.

Elain

4 de abr. de 2016

All good here! Will do business again! Thanks so much!

NotAFan

30 de sep. de 2015

Very poor customer service, had a lot f trouble dealing with them. Charging well over value of the car, stating its in perfect condition when the AC doesn't work, there is very noticeable cosmetic damage, and all of the tires need to be replaced. Don't waste your time with these people.

Bucsfan81

9 de feb. de 2015

Big fan of coming in hear and buying a car...they did a nice job to help me out...thanks everyone

Johnny S.

16 de sep. de 2014

Stopped and they were very helpful! Gave me all the information and let me make my decision. Got a great deal on my car will definitely use them again.

B/Man

12 de sep. de 2014

Liked a veh. on lot . asked full price out door so i could stop at bank get a cashiers chk. for pmt. Seemed simple to me. Never heatd back from anyone there. Im guessing they dont need to sell veh. there sales are so good :) So i went to # 2 and got a answer and paid my cash and drove off happy .I think that comes under there tuff luck on lost sale.

Buying somewhere else than J-Linn

30 de ago. de 2014

Went to look at a car they had priced $200 over the bluebook value in perfect condition. This car needed at least $1000 put into it, and they said they would give some consideration. "What would that be?" I asked. $200. So they wanted to sell me a car in average condition at the bluebook value for perfect condition. NO SALE. Their pricing strategy is to overprice the cars, which need work. We walked the lot and noticed a lot of cars needing one thing or another there. They did not offer to fix anything either. We walked off without making a purchase and will not even consider buying a vehicle from them.

Edwinofpasco

24 de may. de 2014

Thank you for that rapid response guys I appreciate your calls and the professionalism I got.

Suzette

2 de may. de 2014

I was happy with Fred as my salesman and his whole office was very helpful

DQ

25 de abr. de 2014

Fred is a total disaster providing customer service. He is totally not happy to be working there. Apparently he doesn't know that customers will always try to get the best deal so when I came up with a negotiation approach, he replied. "I am not negotiating." It is not what you say, Fred, it's how you say it. Facilities are awful. I work for a consulting company providing customer service and sales training to thousands of companies globally and this is totally unacceptable.