kalonjist

8 de sep. de 2016

I have a great experience at the dealership. Tommie Jones is definitely a great salesman and asset for the dealership. He was very knowledgeable of the vehicle and was not pushy, creating an atmosphere of trust. He is great to work with.

czink911

18 de ago. de 2016

Amber was very professional in every way. Excellent job! For someone that has only been there 2 week, she was super. She went out of her way to offer assistance and we knew she cared about customer service. Even after the sale, our contact with her has been outstanding.

tia.bundy

16 de ago. de 2016

My Experience here was fantastic. Tommy had the patience and time to help me my specific needs in a vehicle. I would definitely recommend this particular dealership to anyone.

nsimcox

16 de ago. de 2016

I already did - a few pages back - please review what I have already said - I have really run out of time tonight - Thank you - Nan Simcox

isbraddock21

15 de ago. de 2016

the dealership was nice and sales stall professional. i will defiantly be back to buy another hyundai. It was a very pleasant experience. thank you.

tallyho.sixoclock

11 de ago. de 2016

Please review the page prior to this one. It says every thing about the car that I fell is necessary at this time. Please, ask me questions about the car after I have driven it for a month or two. At that time, I can give a better explanation of my overall feeling for the Hyundai.

realbiz66

10 de ago. de 2016

I was in Korea in 1985 ,i said I will never buy a Hyundai,i was finally proven wrong good job on warranty and comfort, right now I'm just totally satified.

Dy113

31 de jul. de 2016

If you want to pay much more than you should, be told you're wrong about your car choices, and be lied to then this is the place to go. I ended up getting my car from the Hyundai dealership in Fayetteville because, unlike New Bern, they were honest, friendly, and helpful. The only person I spoke to at the Hyundai Of New Bern dealership that wasn't as rude was Amber. Everyone else just seems like they're out to get you and your money. They don't care about you, not one bit, so be careful if you do decide to come here. They'll say they'll work with your prices just to get you in the door. But once you're in there, they don't really work with you at all. They just tell you you're wrong about what you want. Very disappointed. I'm just glad I went with my gut and went elsewhere. I got the car I was interested in but at a much better price.

pamjamesagain

21 de jul. de 2016

I was incredibly impressed with the professionalism of the complete staff at this dealership! It was like nothing I'd ever experienced and it made buying a car fun!

dschub1

20 de jul. de 2016

We had an excellent experience at the New Bern Hyundai dealership. We were treated professionally and got just the vehicle that was right for our needs. Our salesman, Tommie, was extremely good and we would return to purchase future vehicles from him.

sreggie204

15 de jul. de 2016

Service was great I enjoyed the atmosphere and they explained everything to me to my understanding and helped making my first purchase easy and simple

mccullough0

14 de jul. de 2016

I've had Jeeps, Buicks, Isuzus and Suzukis........the Hyundai is my favorite. The experience with this Dealership has also been the easiest and most professional. Highly recommend them. Tommie Jones was awesome in every way!

all8907

7 de jul. de 2016

They made the process easy and painless. Jimmie listened to my needs and showed me a car that fit those needs. Everyone was very nice and helpful.

isbraddock21

1 de jul. de 2016

Tommie jones was very helpful. I am going to recommend my family and friends come and visit him to purchase there next vehicle whether it be new or used.

stevlewis40

30 de jun. de 2016

Awesome customer service. Glad I waited for the opportunity to purchase from this dealership. Paul Morgan and Tommy Jone were super. These guy know the product and made my family and I feel good about the purchase.

chrisnkelly87

29 de jun. de 2016

Great place to purchase a car. Very friendly and patient. Edward was great! He was very patient and helped us pick the perfect car for our wants and needs. Annika is great!! Very friendly and had/ and still has all the answers to all my questions..

jenjen_aquarius

23 de jun. de 2016

Best place to buy a car!!!! Staff is very friendly and will work hard to get you what you want. They will always make sure they get you the payment range you can afford!!!

louamp88

20 de jun. de 2016

The purchase of my new Hyundai was extremely friendly and nothing but professional from all staff members I came into contact with. Pricing was outstanding and I was put under any pressure to purchase like a lot of other dealerships I have dealt with. WAY TO GO HYUNDAI,

ybhawk1

13 de jun. de 2016

I was pleased with all the people I interacted with at the dealership, I thought the physical plant could have been a little bit nicer.

dandzterry

10 de jun. de 2016

Tommie is really gets to know you and what are your needs. He never made you feel uncomfortable and is a asset to Hyundai Of New Bern!

gkozup

9 de jun. de 2016

Outstanding Dealership in every aspect. The entire staffs professionalism and friendliness is hard to find these days and it was a welcome experience to say the least. The "no pressure" sale and the salesman/management willingness to listen and talk is few and far behind in today's hustle and bustle world. Would highly recommend Hyundai of New Bern Sales and Service to anyone.

leemchenry

24 de may. de 2016

Purchased my second car with Hyundai of New Bern. Great and loyal staff made this decision so much easier. Plan to continue working with this dealership on future car purchases.

nalinynegron

12 de may. de 2016

I had something in mind and Mr. Jones helped me to select the vehicle that met my needs and budget. Everyone I dealt with was very professional and made me feel like I belong to the Hyundai family. It was a great experience and I will definitely recommend this dealer to all friends and family.

elizabethmelvin67

10 de may. de 2016

Good customer service. Price is important to people my age and they did everything to meet my needs and make sure I was satisfied. I don't have anything else to say.

violts4u

9 de may. de 2016

It is always a pleasure dealing with Jimmie and Kevin and Henry. The Finance person is also great. And I believe the service will be as good on my new vehicle as it has been in the past

foxiemama_2004

5 de may. de 2016

I would definitely recommend people to Hyundai of New Bern...They have the best customer service than any other dealerships I've been too...I want to thank Tommy Jones for all his help in finding what car that suits me and my family

edwall0

27 de abr. de 2016

Everything was fine. My salesperson, Jimmie was friendly and well informed. He didn't try to sell me something I didn't want, which was nice. I feel that I got a fair price on my car and so far I have been very pleased with the vehicle.

msgtpires

16 de abr. de 2016

We were pleased with our experience at Hyundai of New Bern. They are pleasant and friendly. The only recommendation that I have is that they tint their windows in the sales room. However, our sales rep, Jimmie, had his own solution and offered a sunshade for us that made it more pleasant. Thanks, Jimmie!

destinsrb.tb

13 de abr. de 2016

Mr. Edward was a complete gentleman at all times. It was very refreshing to meet someone with his values and I will definitely recommend Hyundai of Newport Bern and Mr. Edward to my friends any family.

benjamin.chapin

12 de abr. de 2016

Paul Morgan didn't sell me a car, he matched me with the vehicle I needed based on questions he asked and thing I liked and disliked about the different vehicles we spoke about. Found what I wanted/needed in a vehicle and even fit my budget best. Can't say enough about how great an experience I had.

ricky0

7 de abr. de 2016

THE SALES PERSON WAS GREAT. LOTS OF FUN BUYING. WISH EVERYTHING IN LIFE WAS THIS EASY. HAPPY AS I CAN BE. LOVE THE CAR!!!!!!!!!! NOW I JUST HAVE TO PAY FOR IT!!!!

brittanyhagan17

31 de mar. de 2016

Paul Morgan was a exceptional salesman! Would recommend him to anyone in the future! He handled everything professionally and was very friendly. He listened to what I wanted and was able to provide me with just that! When the time comes to get another new ride I will definitely be going back to Hyundai of New Bern and more importantly back to Paul!

rproach

31 de mar. de 2016

Paul was very helpful in finding the right car for our son. The features we wanted and the car that we got is perfect. Our son was very pleased with his first car and we are pleased to have a safe, reliable car for him.

domung2081

28 de mar. de 2016

great deal and fabulous sales man. What do I need to say it was a great experience and car is great everything is great I am great,

traciemdixon

25 de mar. de 2016

I got the car that I wanted, and I felt comfortable throughout the entire process. Mr. McCloud was very attentive to everything that I wanted in a car. I love my car.

staceyrochelle26

25 de mar. de 2016

I had a wonderful experience thank you so much I will recommend Hyundai of new bern to everyone keep up the good work very pleased

desiree0424

21 de mar. de 2016

I absolutely love this place! The staff was welcoming and the sale team was not pushy. They were attentive to our needs in a vehicle and respected our budget. We will be shopping with them again!

kaitlin.armstrong

11 de mar. de 2016

My experience was hassle free ! Picked out my car and it was at my house in no time ! I live in Charlotte and was very pleased with how fast my vechile arrived. A representative emailed and called to check in on me. Very friendly and helpful.

jmtcraig

11 de mar. de 2016

Great Dealership! Tommie Jones took great care of us. He was extremely tentative with what our needs were and explaining the benefits to each car we looked at. We are definitely a customer for life.

JEREMYBOYD50

11 de feb. de 2016

I am very pleased with how the staff handled my situation. Very helpful and the Saleman Paul did everything he could to answer every question I had.. Its obvious these guys care

SHAWCURTISJ

4 de ene. de 2016

A very pleasant experience. Everyone was polite and courteous.i look forward to doing business in the future. My salesman went above and beyond my expectations of a car salesman.

LONNIED828

19 de dic. de 2015

It was an exceptional experience. Genuinely cared about our car buying experience! I would definitely recommend other to visit Paul at this location! Personal and professional

EASYERIC73

16 de dic. de 2015

the only dealership I visited that actually wanted to help me get a new car, even with having little credit they got me approved, and got me a great deal.

STEPH93ECH

14 de dic. de 2015

I really enjoyed this experience and I am excited to have a new car. Everyone was friendly and I felt comfortable going to the dealership. Paul Morgan was very helpful.

RONSTYRON

8 de dic. de 2015

Salesman was the most knowledgeable I have experienced in 60 years of car buying.He took his time to help me compare a lease to purchase.He was all business and no pressure and I would recommend his service to any one.

DECODI

7 de dic. de 2015

This was an outstanding experience with Tommie Jones. He was kind, courteous, and very knowledgeable. I was impressed with his professional attitude. The business manager, Annika, was very professional as well.

TOMMY0

7 de dic. de 2015

Very professional and did everything to make the experience smooth and comfortable. Very happy and will defiantly buy from them again. I would recommend them anyone buying a new car.

GUYPASC

6 de nov. de 2015

Had a problem with my new auto took it back to the dealer,but they could not duplicate the problem. still not fixed. I will be taking back for additional service

SLOVERGIRL2005

3 de nov. de 2015

I thought this dealership did an amazing job defeninetly going to continue going here. I thought I wasnt going to be able to get a car. And they helped me out and set me up with a good deal..

MJCART50

20 de oct. de 2015

The professional courtesy and attitude extended to me and my wife by Tommie Jones was a first for us in the New Bern area. We have purchased other cars in the area and we shopped other dealers before buying our car at Hyundai. Mr. Jones was the only person to actually take time to explain the features of the vehicle we purchased. His honesty and friendly manner made the dreaded car buying experience much more pleasant.

GDEFOREST1

19 de oct. de 2015

Comfortable atmosphere. Pleasant environment.I was not planning on buying a car. I brought my car to be serviced and was approached by a pleasant salesman who offered to me to take a test drive of a car I was looking at and by the day's end I bought the car.

JOHN.BURK0115

30 de sep. de 2015

The staff at hyundai of new bern were very helpful. Tommie did a wonderful job with helping me select a car that fit my needs. I would definitely recommend Tommie and hyundai of new bern

JONATHANP25

6 de sep. de 2015

Awesome work, great crew!!!!! Took the time to show us everything and worked with us, definitely will recommend to everyone!!!!!!! Couldn't ask for a better group!

JMMABOAHN

20 de ago. de 2015

The staff at Hyundai of New Bern are wonderful! Best experience I have ever had purchasing a vehicle. Would definitely recommend to anyone to this dealership!

ZANDRANEAL

6 de ago. de 2015

Very good service from beginning of search to finding the perfect car suited for me. Handle everything very well an clear and understanding. Thanks to the staff.

TOYATCHERI

27 de jul. de 2015

Tommie helped me and got me a great deal. I enjoyed everyone's friendliness and courteous I would definitely recommend this dealership to someone else. It was very pleasant experience.

MAGICABBEY

22 de jul. de 2015

Traded and bought two cars with James and Annika and it was the best experience ever. Have never had any problems with Hyundai and will likely be buying and trading with them again when the time comes.

FISHERC09

18 de jul. de 2015

I went in to get a car, had limited time because I was moving out of town soon and needed a reliable vehicle.They helped get me into a nice reliable car that gets me where I need to go.

CHARLIESILVERTHORNE

16 de jul. de 2015

tommy is a good saleman.he new all about the car I wanted but I am waiting on my tag were is it.please let me know

DREGODETTE77

11 de jul. de 2015

The sale's person we great couldn't talked to a better person. I will be back I hope to up grade liked proposed..so I would say great job

Joe H.

29 de jul. de 2014

Sue Allegood from Hyundai of New Bern contacted me through cars.com. Sue was very friendly, polite and professional in her approach. She came across on the phone as a very warm, caring genuine person. Because of her approach, I will probably seriously consider any offer Hyundai of NB makes me when I begin the purchase process in about 60 days.

Busy mom

6 de mar. de 2014

James was my salesman and answered all my questions and went over every button in the car. He was very patient and didn't make me feel rushed or like I was wasting his time , however the rest of the staff was lacking! The sales managers and finance manager weren't very friendly, no one thanked you for purchasing the car, they were unprofessional and didn't really act like they cared about my business. If I could do it over I would do it else where.

Sheila Honeycutt

11 de feb. de 2014

February 11, 2014 Re: Chuck Matlock, Hyundai Service, New Bern, NC 28560 I just wanted to commend Chuck Matlock on his excellent customer service, going above and beyond to ensure quality service, excellent communication, and awesome personality in dealing with the public. I recently had my 2008 Hyundai Limited Azera in for its first service and he went above and beyond to ensure optimal satisfaction. Sincerely, Sheila Honeycutt

b_willis87

17 de dic. de 2013

me and my wife went into the location with a vehicle in mind and one to trade as well. loved the vehicle and told them that we were going through the bank for financing. we looked at the value through nada and it came up to 11500 and they offered us 10500 for it. we were ok with the 1000drop in price. once the paper work was done they short handed us down to 8000. they are crooks!! do not go there!!

M & B Christie

27 de nov. de 2013

Nice bunch of people at this dealership. I got what I wanted at a fair price. I started to get the usual pressure to buy an extended warranty, but was pleasantly surprised that the person who was pressuring me quit trying when I asked her to.

codycoder

10 de nov. de 2013

I went here among other places in search for a first car. I had to stay in a budget, and they accommodated. I drove off the lot satisfied. Russell got me the deal I wanted. I would recommend this dealership to my peers.

Kim Huebner

6 de oct. de 2013

Great experience with this dealership! I usually research everything on a car ahead of time, so the sale was easy for them. : ) I was quoted a great price on an Elantra in which I was interested, and I decided to buy the Elantra Limited instead because I received a great quote on it, too. I love this car and enjoy driving it! Annika returned my initial email in about five minutes, and my salesperson, Lee, was attentive and made sure I knew about every part of the car. Financing was quick and thorough. Inside the dealership itself is comfortable but not terribly attractive. However, I did hear that a new building is going to be built for the dealership within the coming year, so I'm looking forward to taking the car to get it serviced at a new building. I was in and out of the dealership within an hour and a half. I have never bought a car so easily and so quickly. I would definitely recommend this dealership to anyone looking to buy a Hyundai!

Bradl

3 de oct. de 2013

I was very pleased with all aspects of this purchase!

Thompsonappliance

2 de oct. de 2013

We use Hyundai for all of our service work. Everyone is friendly and helpful. Service is completed in a timely and efficient manner. Chuck Matlock and his department is trustworthy and reliable.Thank you!

MJ

2 de oct. de 2013

People very friendly, and knowledgable. We were introduced to every one, including the service managers so we would know them when we needed service. Went in for a gently used car, and without pressure it was suggested we could do a new one and still stay in our price range. I have a physical condition that needed special requirements for me to drive the vehicle, and they were very considerate of this situation. The customer waiting area needs a little make over, but all were very nice, love my new Sonata!

sloan700

16 de ago. de 2013

THE WAY BUSINESS SHOULD BE DONE!!!I took my car in for it's 3 month service to make sure it was ready and clean to take my daughter off to college. The gentleman at the service desk was very informative and personable. I did not remember that the first oil change was free so that was a nice surprise, I just remember the salesman saying something about I could bring my car in once a year for the next 3 years to have it cleaned or something to that effect. I've gotten a little lazy over the years. The service sheet stated I received a 3750 serv change and filter etc.($0.00), walk around ($0.00), WASH AND VACUUM ($0.00) and rotate tires ($16.95). That was a good deal. The service guy at the desk read my sheet back to me and I paid my bill. I noticed the car didn't look to clean on my way out to it and sure enough it had not been clean. Needless to say I was bummed, I'm normally the kind of guy that doesn't say anything when I get disappointed, but I went inside to inform the lady that it was not clean, but I was dropped off at lunch and I had to hurry back to work. I don't know if anything was said or done. I guess I could have called, but that just not me. It was just a free wash and vacuum so I guess I got what I paid for. So I'll spend my Saturday morning cleaning the car for my girl, but that's the last they will probably see of me because everybody knows if you complain about anything then you are the bad guy. We do love the car and will purchase another one from? Hyundai of New Bern BECAUSE THEY TOTALLY REDEEMED THEMSELVES. The service manager called me the next morning, apologized for the over site, and sent a gentleman 12 miles to my house to pick up the car, detail the car, and return it. The car looked great!!!!! My daughter got home that afternoon and loved her clean car now she is ready to leave for college. My son will graduate from high school in 3 years and with service like this I will only visit one place to make a purchase. In fact he has already told me what kind of car he wants.

Bebaysden

6 de ago. de 2013

Wonderful experience! Unbeatable price on the vehicle, great customer service. They price matched the vehicle, within a 500 mile radius, to make sure we got the best deal. We were very happy and satisfied with our experience.

Sarah519

31 de jul. de 2013

The staff at Hyundai of New Bern is great to work with. I was very satisfied with my 2008 Lexus purchase. They have a great variety of new and used vehicles. I was not rushed on my purchase, however, they were very willing to answer questions and spend time with me. I plan to use their service department for maintenance and come back for future purchases! Thanks again to Jeff Standish and Bob Strickland for your help!

Raynman10

12 de jun. de 2013

I worked with Anika for three days trying to get a car bought and shipped to me. I had agreed on price and Anika the Sales manager was working on how we would split shipping. On the evening of the third day a man named Patrick called to tell me that Anika had made a mistake and that the car was on hold to be sold! I talked to Annika the next day and they ar now trying to locate another car for me. I do appreciate the effort to make things right.

MDM1

9 de mar. de 2013

I love their service department and have never had a problem with them. On the other hand, In my humble opinion the new F&I guy is losing Mr Strickland Money! I offered a reasonable amount for a pre-owned vehicle to include the difference for my trade in. I researched this using many sources over the net. From my research, they would have made at least three to four thousand on the trade in plus the finance percentage for the new buyer. They would have made another three to four thousand plus the finance percentage for the loan on the vehicle I wanted to purchase! I asked them to prove me wrong, if they were going to lose money show me the invoice for the vehicle I wanted to purchase. I was told it doesn't matter what they paid, it's all about fair market value. If that were the case they would not have low (three thousands below market value) balled me on my trade in. Mr Strickland, I know you are running a business and not in the habit of giving away vehicles, but you might want to tell your F&I guy how much of a profit is enough.

yellowrabbit

12 de feb. de 2013

DO NOT GO HERE! THEY ONLY CARE ABOUT THE SALE! My husband and I went here for a used car. We made arrangements to see a car and called everyday to make sure the car was still there until we could make the 2 hour drive there. We get there, immediate get told the car was sold...even after calling ON THE WAY THERE to make sure it was still there. We were lied to numerous times. We told them our price limit and that we were not budging. They kept trying to push financing a more expensive car. We text drove one he promised to "make in our price range"....we drove it and decided to get it. We get inside and they tell us 1,000's over our price range. I don't know what they didn't get about us saying we were going any higher than our set price...then push for us to finance the other 1,000's. I total get they are a dealership and want to rip you off and make the sale, but this was ridiculous. They got our hopes us for the original car we wanted, for it to be sold. Then got our hopes up text driving another car we wanted, just to lie about the pricing. It was a horrible experience and a waste of hours of our lives. NEVER AGAIN!

rnma100

10 de oct. de 2012

I drove 400 miles to Hyundai of New Bern to buy my 2013 Veloster Turbo. It was the closest one available at the time in that configuration. There was another one within 50 miles, but they tried charging $2000 over MSRP and $600 dealer fee, in addition to lying, deceiving, and playing games.Hyundai of New Bern gave me a price over the phone that was under MSRP, which is impressive considering there were only a few of these cars out and most dealerships were adding markup. I was apprehensive going so far to get my car, especially after the horrible experience at my local dealer. But everything went as smoothly as it could. Everyone was very friendly and helpful and were going out of their way to help me. There were no hidden fees and they never changed their story. They drafted all the papers ahead of time, including everything needed for my state (not NC). They also accepted the recent graduate and Motozuma discounts without an issue. I signed the papers and was out of the dealership within an hour. In addition, they were very responsive after the purchase as well. My state took forever to process the paperwork, so my dealer temporary tags expired before my regular plates came in. I called New Bern and they called my state and took care of it, even though the delay wasn't New Bern's fault and they didn't owe me anything at that point.After the depressing experience at my local dealer, Hyundai of New Bern was refreshing and made car-buying actually enjoyable. The owner of the dealership and the employees really seemed to care about their customers.

outofor78

28 de jun. de 2012

This service department is very unprofessional. I recently purchased a 2012 Sonata from a competing dealership in Goldsboro, NC. My stereo stopped working today. When i spoke to the service department, the first question they asked was, "where did you purchase your car?" When i told them Goldsboro, the department rep told me that they wouldn't be able to look at my car until next Thursday or Friday, but if I should try Goldsboro and they might be able to get me in today or tomorrow. I live less than 4 miles from the New Bern dealership. I don't see why i should have to drive 50 miles to get some basic warranty work completed. If anyone else from the New Bern / Jacksonville area is looking for a Hyundai, i would recommend making the drive to Goldsboro. I saved almost $3,000 on my vehicle and their service department was able to get me a next day appointment.

stampschick

17 de may. de 2011

I bought a 2006 Nissan Altima at Hyundai of New Bern on May 7, 2011, and we shook on an agreement that my payments would be $137.00 for 6 months with the first payment deferred for 2 months. After the 6 months the loan would be renegotiated for a lower interest rate. I received my first bill from Wells Fargo Bank stating that my 1st payment would be due on June 21st for $239.00!! TOTALLY different from the agreement I shook on. I didn't read the papers I signed because I trusted them. GREAT BIG MISTAKE!!!