Mel

27 de oct. de 2016

We dropped by just to look around. We ended up going home with a 2017 Subaru Outback thanks to Marshall's demonstration of quality service.

blue car.Mary83

26 de oct. de 2016

My son and I had a very pleasant experience while buying a new 2017 Subaru Legacy Premium Sedan. Our salesman was very patient and answered all.of our questions. He advised us of the best deal for our situation. I love the way the car drives and the color is beautiful. Have received many compliments.on it . Thank.you Adalyn

aworld

26 de oct. de 2016

Clayton Sanders - No one can beat this guy in professionalism and honesty. It was very easy to communicate with him. He was very prompt in answering all my questions no matter how mundane they were. Of all the 10 plus dealers I contacted, this was by far my best experience. Clayton, thanks for being so nice! :)

luktut

26 de oct. de 2016

Everyone I met was very friendly and accommodating. No one pushed me to buy higher models. They let me make my own decisions in peace.

Dominick Castrogiovanni

25 de oct. de 2016

What happen to the good service I been having with U guys? I was in on 10/21/16 in the early afternoon and gotten the worse service from one of your service writer and another service writer that refuse to wait on me. The service writer that waited on me I thought he called for the shuttle to take me home but I waited 2 hours in the cafe and find out that he never called for the shuttle for me at all so I went to my service writer that wait on me before got me a shuttle. It seems that the one that refuse to wait on me and the one waited on me on the 21st had this all planned to piss me off for some reason. The one that waited on the 21st was very rude also. So I'll never will bring my car in anymore other than the service contract that I have on my 2016 Outback.

Dominick Castrogiovanni

23 de oct. de 2016

I bought my 2nd Outback from her about 6 months ago and everthing went as smooth as the first outback that i bought from her.

Subaru Fan

20 de oct. de 2016

This is my 3rd Subaru purchase and once again Hueberger made the experience stress free. Marshall is a new sales rep But he took care of me like a seasoned pro. He was knowledgeable about the Forrester and helped me decide what the best options would be for me. He kept me update through email and phone calls of the status of my purchase and took extra time when the car arrived on a busy Saturday to ensure that I understood how to use all the new features on my 2017. Marshall and Hueberger truly made buying a car a pleasurable experience!

dewbaru

20 de oct. de 2016

Jarad Pence was referred to me through a friend who had a great experience with him. Being a first time purchaser I had a lot of questions and a lot to think about. Jarad put up with me for nearly 6 months making sure I had all of the information I needed and never once got frustrated with me. I thought the whole process was going to be complicated but he made it very simple and easy. Jarad even gave me a tour of the car and I would recommend him to anyone. -Andrew

gigir

19 de oct. de 2016

Jarad Pence was fantastic from beginning to end. This has been the best car buying experience, and one I was not expecting. He treated us with respect, and did everything he said he would. He took his time in educating us on our brand new 2017 Outback and made sure we understood how things worked. If you are thinking about buying a Subaru, new or used, go to Heuberger and ask for Jarad. TRUST me, you will not regret it! G.Richardson

GlennsCrosstrek

19 de oct. de 2016

Marshall was able to suggest the right vehicle with the right options to fit our needs. He was able to explain why the Crosstrek with Eyesight was the best best bet and how some things were good to have on the car and others were unnecessary. We really appreciated the expert guidance.

PastorG

18 de oct. de 2016

We were taken care of by Canaan Currin and he took his time to inform us of the whole leasing process and what was convenient for our situation. Honestly, we are so impressed with Subaru brand that we didn't even test drive the Crosstrek. Very satisfied with the vehicle and the terms. Canaan knew his Subarus and relayed the info to us in very simple terms. Thanks

Mahan

18 de oct. de 2016

Heuberger prices can't be beat. Marshall made the purchase experience as pleasant and easy as such things can be. His knowledge and demonstration of features was excellent. My next car will be a Subaru from Heuberger.

Professor Dragon

16 de oct. de 2016

The WEB site listed a large number of vehicles when the "New Vehicles" option was selected; but not all vehicles displayed in response were new. The WEB site also listed demos and hail-damaged vehicles in with the new vehicles and did not identify these vehicles. The practice is misleading and confusing and could be considered as false advertising.It was a pleasure working with Karen Lovvorn. I felt very comfortable and confident working with her. Although our only contacts were via phone and email, she came across as a professional who cared about her customers and was enthusiastic about the quality of her product.

rscottcolorado

13 de oct. de 2016

I bought a brand new Outback from John Busse, and the transaction was flawless. Love the car! 6 weeks later, my daughter bought a used Impreza and again, the transaction was flawless! She loves her car too! Just referred good friends to buy a new Outback with John! Love Heuberger Subaru and the entire staff. The service department is awesome, they get me in and out very fast.

DB in PH,MO

12 de oct. de 2016

Marshall went the distance for my wife and myself during our buying experience. He kept me advised throughout. I drove 600 miles to purchase my Outback from Marshall and have no regrets. The straight forward pricing and his knowledge made the purchase the easiest Ive had. Thanks Marshall for everything!

Bucky

4 de oct. de 2016

Easy peasy!! In and out with a new Impreza in an hour thanks to Mr Jim Adams, who is a master of customer service. He's actually more like an anti-car salesman!!

Becker4444

3 de oct. de 2016

We had an excellent experience at Heuberger and with Marshall! We worked with the online team via email before going into the dealership and had already agreed on a price. Once we got there, Marshall stepped us through the entire buying process smoothly and efficiently. He was extremely professional, curtious, knowledgable about the car, and anwered all of our questions and concerns. We sat in the comfortable coffee bar while working through some of the paperwork which made the experience more relaxed. We did have a short wait for the finance team but once we were with them everything went smoothly. The entire experience was positive and Marshall was outstanding. We drove away with a great car after a positive experience. We have bought 8 cars over the last 25 years and this was the happiest we've been when leaving a dealership. We will definitely return to Heuberger.Thank you Marshall and the Heuberger team!Tami Becker

Brewer1234

3 de oct. de 2016

On a Friday night I shopped the dealership online to find the right car. That evening Marshall emailed me that he found the one car they had meeting my needs and got me set up with a test drive the next day. When I arrived at the dealership I couldn't believe how busy they were. Due to a recent hailstorm the dealership was setting sales records. Marshall went the extra mile to get me in the right vehicle at a great price even though it was a sellers market.

Murf259

3 de oct. de 2016

I went to the dealership to pick up my Outback I decided on a week before. My original salesperson was not there so Marshall took over. I decided when I arrived that I wanted the Legacy instead of the Outback. Marshall made the switch painless. He tore up the old contract and created a new one. He was informative, genuine, friendly, and patient throughout the entire transaction. I would highly recommend the dealership and Marshal to anyone.

Sherry

2 de oct. de 2016

I initially contacted this dealership online looking for a car that was on their website and that I was interested in. Marshall promptly returned my inquiry. He gave me all of the information I needed in order to make my decision. He helped me through the buying process through phone calls and emails in a timely manner. He was the easiest person to deal with through the entire process. When I drove over to Colorado Springs to finalize the deal he was the nicest and most sincere car salesman I have ever interacted with. He was extremely helpful and made sure that I wasn't sitting in some office waiting any longer than needed. He made sure that I had everything I needed and showed me everything I was interested in knowing about my vehicle before I left the lot. He is an extremely personable and knowledgeable young man that I highly recommend.

k9scooter

30 de sep. de 2016

Marshal was very easy to work with and returned phone calls promptly.He gave me a good out the door price and was very accurate with no surpiizes. Didn't play all the games that other dealers did, that's why he got my business.I had a great experience with everyone involved with this sale, including Mark Way, in finance who handled the titling of my vehicle.Heuberger Subaru deliver my vehicle to Grand Junction ion Colorado free of charge, and Clint was careful in getting it there.I would highly recommend Heuberger Subaru and Marshal Guffy.

Carjacalatgmail.com

27 de sep. de 2016

Karen made the whole thing painless and very comforting. I drove over five hours to her car lot because the deal and the Karen were to good to pass up. She was recommended from a really good friend of mine and believe me, she goes above and beyond what is expected of a sales person.

Tue Tran

26 de sep. de 2016

Easiest buying experience ever. Ordering was a breeze and not haggling what so ever. Clint provided the quote and the order process started. Clint provided updates and answered any questions pretty instantly through emails. The shipping company they used to ship the car out to me was excellent. They provided a very accurate timeline and called me daily to tell me where they are at. I would definitely buy again and would highly recommend Clint.

John 2017

24 de sep. de 2016

Excellent dealership! Great selection and ever better pricing. Bought a 2017 WRX from Clint Kachnowski, their Internet Forum Director. Clint was totally transparent and honest throughout the entire purchase process. Answered every question fully. One can sense his excitement about Subarus (he personally owns two). It was a pleasure working with him, and will be buying my next Subaru from Heuberger/Clint. A VERY POSTIVE experience from beginning to end!

btw1217

21 de sep. de 2016

Ordering a car through Clint was an great experience. He quoted me an excellent price for a new WRX from the start, and I didn't feel the need to try to haggle. He patiently and happily answered all of my questions quickly and thoroughly. He stayed in contact with me throughout the entire process and let me know every time there was an update. He even sent great pictures of the car once it arrived to the dealer and as it was being loaded onto the auto transport.The entire process was smooth as butter, from the ordering process, to sales, to delivery. No hassles, no pushy sales tactics, no mindgames. It was very refreshing to simply say "Here is exactly what I want", agree on a price, and then make the transaction, with no obstacles in the middle.I would absolutely recommend purchasing a car from Clint, even if you're on the other side of the country! I'm very pleased with the Heuberger team. Clint is a great guy. You will not go wrong with him.

Doug

17 de sep. de 2016

You don't always think of purchasing a car as something to look forward to, but we enjoyed our experience with Jim Adams at Heuberger Motors. We had great customer service from the time that we first came to look at the vehicles through the ordering process and finalizing the sale. Jim kept us informed at every step of the way and was very responsive to our questions. We also enjoyed working with Herman, the finance representative--and when is the last time you could say that! Our appreciation and respect to this dealership, and we will highly recommend them to friends. It was well worth the drive from Denver!

Jo

12 de sep. de 2016

My son went in to purchase his first car from the dealership and had thought they found a fantastic deal. The salesman Arbor and finance person were making it a point that they work with military because because my son is a Cadet at the Air Force Academy and his father is a combat veteran. They gave them $1,000 to hold the car for 30 days while financing was works out, however when my son went up to get the VIN number for insurance purposes he was told he may need a co-signer. I called them that day which was a Saturday and spoke directly to the sales person to assure him he had a cosigner and that I would be following up on Monday again and case he needed my information. On Monday the sales manager Todd called my son to tell them that they don't take money to hold a car for 30 days on used vehicles and that the salesperson Arbor had messed up. In addition they went ahead and sold the car because his financing didn't go through. When I called after much confusion because nobody ran my credit for a co-signer I was told they were not aware he had a cosigner. Apparently Todd spoke with the sales team and no one was aware of the situation, in the meantime the car was sold. His idea of making things right because they don't do business that way was to try and attempt to get me to co-sign for a brand new car or another car that wasn't anything comprable to the one they sold out from underneath my son. My guess is a had somebody who wanted the car and paI'd a higher price. In the meantime we have to wait up to 14 days to get the $1,000 back. I'm not sure if this is their idea of working with the veterans or making things right but I think all the cadets and Veterans of the area should boycott this Subaru dealership as obviously all they care about is making a quick buck at any expense.

teh_rs_exy

10 de sep. de 2016

Got a painless and excellent quote from Clint via iwsti.com - no brainer. Communication with Clint was excellent. The call with the finance dept was smooth. No pressure. Paperwork was fast. Clint never had any issues keeping me updated or answering any of my questions, even when he was on vacation. Shipping from CO to NJ took an average amount of time which was to be expected, but Clint still thought it wasn't fast enough so he sent me a gift card as a 'sorry'! Overall excellent experience and the STi is ridiculously fun.

frequent car shopper

5 de sep. de 2016

my second purchase with jim adams via the Costco auto program went as smoothly as the first. quick response, great communication and best price among several competitors. all done via phone or internet from 200 miles away with free delivery-it doesn't get any better than this!

Christiansen823

1 de sep. de 2016

This was my third Subaru purchase from Heuberger. Karen made this experience easy and enjoyable from the first point of contact. I always recommend this dealership and will recommend Karen as someone to work with!

J.M.

23 de ago. de 2016

Working with Karen was a pleasant experience. We told her the purpose of our new car, and she helped us pick out the right one to fit our needs. Though she still encouraged us to test drive the other cars that we were considering, so we would be happy with our choice. I would buy from her again. I just hope that the service center is a great at their job as Karen was!

dijn

17 de ago. de 2016

I am an analyst by nature and Karen "stuck with me" as I looked at different cars and different options and the dealer itself from different angles. I was buying a car during a very busy time for the dealership but you wouldn't have known it because of Karen's focus on helping us get the right car for the newest driver in our family. A Thousand Thank Yous Karen! Heuberger has a great Employee in Dawn Patterson and Customers have someone working in the Finance Department who is professional and personable and a pleasure to work with. (I know that she was working with others in the department so thanks too to all involved!) She was extremely helpful and polite and patient and I really felt like she remembered how it is to be a car buying customer herself. (o: That is amazingly fresh and refreshing to find in any sales environment. 110% happy as Dawn was an extremely positive reflection on Heuberger.

Happy customer x 3

17 de ago. de 2016

This was our third purchase from Heuberger Motors. Each time was very stress free. We just love the product!!! Tommy was a pleasure to work with and we will definitely ask for him on our fourth future Subaru. Thanks Tommy.

SubaruSteveLimited

16 de ago. de 2016

Everything was exactly as represented, and Clint really cares about his customers. I'll buy all my future cars from Clint and either fly out and drive them home, or just have them shipped. It's actually easier than haggling with local dealers and then still paying thousands more. F&I was great to work with too (not pushy at all).

cgentian14

15 de ago. de 2016

Clint is amazing! Communication is excellent and customer service is just outstanding. Even if you're not in the same state, they make the car buying process super simple and easy. It actually is even easier than buying locally I wanna say. Super satisfied and will only buy my Subarus from Clint atHeuberger!

Marie

13 de ago. de 2016

3 cars... Need U say more. Best car sales person we have ever dealt with in 48 years. 5 cars purchased totally. Very responsive and love the product

Cissini

11 de ago. de 2016

Clint went well out of his way to take care of me. and Kept me up to date on when I would be getting my Outback. He by far gave me the best price with no bait and switch or shady tactics. Would definitely recommend this dealership to anyone. Especially out of state purchases.

Betsy M

7 de ago. de 2016

I bring my 2016 Subaru Outback and 2014 XV Crosstrek to Heuberger for service. I have the pre-paid maintenance package so I am never hassled with payment and am in and out quickly. With each oil change that I've had done, you get a car wash ticket to wash your car. This is the best! I love a clean car and I'm glad Subaru helps me keep it clean after an oil change.I likethat they have a dedicated "Subie Lube" which makes my oil changes quicker and without appointment. Yesterday, I was kindly greeted by one of their Service Managers, Cole. He was extremely nice and I would say that it is really great to see management walk their service floor. The coffee cafe is an extra special treat. They have a full coffee bar that is complimentary for customers that are waiting. There is a tranquil pond/fountain in the cafe area. I also discovered a game area for kids to play at while waiting with parents. While waiting, I went and picked up touch up paint for my car. The guys working in the Parts Department were really helpful, nice and even cracked a few jokes. I love the entire service experience at Heuberger!

jessica.l.smith77

6 de ago. de 2016

I purchased a Crosstrek from Karen after my vehicle was totaled due to hail. I felt she was very serious about making sure that I understood how my new vehicle worked! This is my 4th Brand new car purchase and I felt driving away from the lot that I understood my new vehicle.

Kevin G.

6 de ago. de 2016

We purchased a new Forester from Karen Lovvorn after our old Forester was totaled. There were none in stock at Heuberger but Karen did a fantastic job finding and expediting a car to the dealership. Very smooth deal. Thanks!

daver

5 de ago. de 2016

Ww purchased a 2017 Subaru Outback from Kory Biggs and Hueberger Motors. Everything went perfectly from pre-sales Q&A, delivery and even the registration/title package needed for registering the vehicle in Texas. Dawn Patterson in finance gave us clear and helpful information about all of our options for extended warranty and vehicle protection. Literally everyone in the dealership that we dealt with treated us like family.This is the way new car sales should be. I do not hesitate to recommend Kory Biggs and Hueberger. You will be completely satisfied.

Spyglass

4 de ago. de 2016

An outstanding experience for the purchase of this car. We have been contemplating buying a Subaru for years and the safety features/Eyesight sold us. It just took a couple years to do it. Alex was great. and I have never been in a more busy car dealership. You can tell why the place is #1 in the USA!

ZeekPapa

4 de ago. de 2016

I worked with Karen Lovvorn, We needed a vehicle quickly and for the right price. She had me in a WRX in less than 1.5 hours and on my way. This is the first Subaru I'v owned and it's Awesome! Go see Karen if you need a new ride.

jcmnyc

3 de ago. de 2016

We have bought four cars and leasing our first Subaru (which we plan to buy when term is up) from John Busse. He has never let us down. We are well informed about what we are purchasing. We have 6 kids and so far 4 have gotten cars from John. We have 2 more to go and have no doubt that John will get us something we can feel confident about. He has children too and shares about what has worked for him and his family. Heuberger is working out well for us. We will stick with them.

limberpineobxt

28 de jul. de 2016

Kory is a great Salesman! He is prompt, courteous and to the point. He was great at adjusting to our needs in a car on the fly and providing pricing for exactly what we were looking for!

La Merise

25 de jul. de 2016

Alex, Sean, and Marshall provided me with outstanding service and knowledge about my new car. All questions were answered in a very professional and super friendly way. This memories will stick with me forever. Thank you very much to the whole team and exceptional service to the Heuberger team. Sean made the buying a car service very easy and smooth, thank you very much !

LA Mountain Girl

25 de jul. de 2016

Karen Lovvorn was my salesperson with infinite patience! Once I finally picked my car, the entire process was so easy with everyone's help at Heuberger. I'd recommend Karen and Heuberger to anyone considering a Subaru and I'd go back there again too.

Littlewing

24 de jul. de 2016

After having a new battery and alternator installed, my car's "Check Engine" light came on the very next day. I returned to the Service Dept., rather upset and a bit irritated, but the staff did a great job of getting the problem resolved quickly and correctly (since my car had already been in the shop the day before). I was particularly impressed with the manager, Randy, who handled the situation very promptly and professionally. The car was repaired and ready within the hour making me a happy, satisfied customer. In fact, through this whole ordeal, every employee I encountered was professional, knowledgable, and helpful (Angelo, Evan, the guy who drove me home Thurs. night, Zach, Ric, and Randy). Thank you.

Sandy Ascarelli

21 de jul. de 2016

My husband and I noticed a loud screeching coming from the outside of our car. It was concerning enough that we drove straight to Heuberger's Service Dept. It was late afternoon 7/20/16 and to our delight, Evan and another young man (sorry we did not get his name) took the time to see what the problem was. It turns out there was a small rock that got lodged between the brake disc and rotor that was causing the noise. We were so impressed that they were so willing to jump in and help us out. We are extremely happy with our 2014 Subaru Outback and the service we have received is exceptional. Thank you very much!

tomwot

18 de jul. de 2016

I was surfing the net on a Thursday night and found a 2017 WRX STi on their website. I emailed and called. The response I got was great. I ended up working with Dave Anthony. With in minutes we easily negotiated a great price. Early the next morning I sent him a text, and got a call back before he was even at work. Told him I would like to pick it up around 3 pm since I was coming from Ft. Collins. We got there, my car was right by the Showroom door all ready and sparkling clean. He was ready for me, and the paperwork went very quick and smooth!!! This was the best car and car deal of my life. Left with a huge smile on my face!!!!!!! Thanks Dave, see ya when Subaru has something bigger and badder.

Briansdef

16 de jul. de 2016

Karen has been very polite and helpful since day one. We placed the order on May 27,2016 and received the car on July 14. We live in New York City and flew all the way to Colorado Springs to pick her up. Karen even altered her regular schedule to pick us up from the hotel. Btw she drives a Subaru too! In short, we highly recommend karen.

Tom Kroboth

15 de jul. de 2016

We met with Jacob to become more savvy about the new Subarus on the market as our current Outback is a 2004. He spent over an hour with us going over the features of all the models and specifically the Impreza and Outback, which we were most interested in. He was very knowledgeable and thorough in providing us the information we needed to make a decision on which car to purchase. We will probably be buying a new Subaru from him sometime this year.

Sandeep

12 de jul. de 2016

Kory Biggs helped me buy a new 2017 WRX and was awesome. He was able to answer all our questions, and seemed very knowledgeable about all aspects of the sale.Its just the dealership/frontdesk personal need to learn to be nice to all the customer neither they are buying a vehicle from them.

Tonia from NE

9 de jul. de 2016

I visited the dealership online to find just the right vehicle after a bad experience with a local dealer. Tommy went out of his way to ensure the vehicle was what I wanted with the features I wanted. He was very straight forward and helpful. This was great because I was virtually buying site unseen. Mark from the finance department was also great and very helpful. These are two of the best. They even followed up to make sure the process was going smoothly and kept me informed of where my car was and when I should receive it.

t_crandall

8 de jul. de 2016

Andy was incredibly helpful from the moment I met him walking into the dealership to look for my first car. I didn't know whether to buy used or new, or what specific model, and Andy walked me step by step through my options patiently and thoroughly. I didn't ever feel pressured, and felt very informed to make my own decision. I ended up buying my first car, a 2016 Outback, with Andy's help and couldn't be happier. He even offered to have a ski rack installed by the store, knowing I was a skier. Service was quick and painless, and I couldn't be happier with my first car choice with Andy's help.

Narcy

8 de jul. de 2016

I was very happy with this dealership, I flew in from Las Vegas just to shop here. Joe Worley was great, very nice, great person, with lots of patience. He kept in touch with me via text, email and phone, to help me with my selection, he even picked me up from the Airport. The employees were very nice. I was in and out in a few hours. This is the first time that I have actually enjoyed buying a car. I can't say enough of Heuberger Motors and its employees.

abaca89

8 de jul. de 2016

We are new to the Colorado Springs area and needed a used AWD vehicle. I visited three dealerships and Heuberger Motors was by far the best. They had the best service, atmosphere, and products. Matt DeLaurell was our sales consultant and he was extremely easy to work with. We were very comfortable working with him and asking him questions. Matt certainly did not fit the typical car salesman stereotype. We will recommend Matt and Heuberger Motors to anyone we know that is in the market for a new vehicle.

Smiley

6 de jul. de 2016

Charged me for something that I did not want done, didn't let me know that they were charging me to look at a problem I asked them to look at. Did the thing that I did not want done before they fixed why I went in to them in the first place

Debbie

2 de jul. de 2016

We were very happy with our experience shopping for and buying a new Forester at Heuberger Motors. Our salesman, Matt DeLaurell, was professional, polite, friendly, informative and never did we feel pressured. We would easily recommend buying a car from Matt and Heuberger Motors.

joef

2 de jul. de 2016

They made a deal with me on the 2001 dodge on this site they have listed for 5,988. The deal was for 5,595. We came to test drive it and they said it was not running and after tests they told me what it need done to fix it. They said it was going to go up in price to 6,988 so I called around and got quotes for the work they said had to be done, to see why they raised the price by 1,500 dollars but my bids were no more than 400 total parts and labor. when I questioned why they raised it by 1,500 dollars for 400 dollars worth of work from quotes at Brakes Plus, they had no explanation other than, they had to put more money into it. But yet they still have it listed here for 5,988 and this site has been updated since the supposed price hike, I know because of the new pics of the truck and I check it every night because I'm still looking for a truck. Beware, if you are a knowledgeable consumer and call them out on their lies they wont sell to you. Or they will throw in more lies to get you to leave them alone and tell you they are selling their car for more than they really are. If you let them think they are smarter than you, you can typically get what you want. As for me I tell it how it is and don't like being lied to and will not feed their overactive ego's.

Happy1

26 de jun. de 2016

Karen was quick to answer emails and prompt with straight forward answers. Very knowledgeable and super helpful. Overall great, quick and painless new car buying experience. I highly recommend her!

UnhappyCustomer

8 de jun. de 2016

Trying to get finance to call you back or respond to emails (even when they tell you they will), has been the worst experience. The fact that no one in the department seems to be able to answer their phones is ridiculous. The lack of professionalism amazes me, the fact that a business is run in this manner saddens me.

Leanna Marie Jairett

27 de may. de 2016

I went into Subaru Wednesday 5/25 , looking to buy a car not really knowing what i wanted. But with the help of Joesph Friel I was able to decide what i wanted and left with a car. He was very going and patient gave me full details on the car before we test drove one , he didn't push me towards a decision which made purchasing the car stress free. I highly recommend him to anyone who walks into Subaru looking for a car

Oscar S

26 de may. de 2016

Recommendations:- Ask for Michelle by name (she is a diamond in the rough)- Talk directly to personnel and ask for specifics. (multiple conversations yielded partial information)- Ignore information on website (not accurate, repeated reports of problem, and Heuberger yet to correct)- Inspect your car, inside and out, prior to leaving (open doors, hood, truck, glove box, everything)- Or just go somewhere else (save the hassle)Background:I purchased an older model Subaru Legacy and through Carfax discovered several open recalls. So stopped in to make an appointment with Heuberger Motors service department for several Saturdays later after 8:30am, to have them remedied. Having seen multiple reports of challenges in the service department on DealerRater.com, I followed up with a phone call the week of the appointment to confirm and add to the work order, based off maintenance the car required. That Saturday was a very early day and I was unable to make it after they opened in the morning, so I dropped the car off in the late afternoon, just before 5 o'clock. I was told that I missed my appointment and they were closing shop. The appointment scheduler had provided an "arrive after" but did not provide a "must arrive by" time, so I expressed the appointment time should have been differently worded. Also, the posted time for service on their webiste is 8am-8pm on Saturdays, so they should have had time to work. Michelle was courteous, listened to my issues, asked to keep the car until Monday so she could get the work done, and offered a ride. I declined the ride and by the time I made it home, Michelle had called her manager, discussed the situation, prioritized my vehicle on the Monday docket, and got the night crew to complete some of the required work.On Monday, Michelle followed up, gave me some requested quotes, had the work finished, provided a completion time. I arrived after my workday. Michelle, was not immediately available, so I stood in the at the customer service area for five minutes until an associate told me, "someone with be right with you." So I waited to ask for Michelle, who found me a minute later and was once again was on top of it. She reviewed the work performed (recalls, maintenance, body work), the ordered parts for work not yet complete. She told me I would get a call from parts department when my items arrive, told me they filled the gas tank for my trouble, there was item on the car to review, and rang me up. I told her the website was still wrong.We walked to the car and she showed me an air vent that was broken during service on the airbags. She already ordered the part and they would replace on arrival. We continued inspecting the car and found the inside floor filled with debris from work performed. She grabbed one of the service workers and they cleaned out the debris. I thanked her and left.I should have conducted a more through inspection, as I found the glovebox had not been properly reinstalled and fell completely open after I left. The next day, I called back to the service department, who transferred me to parts and we had a lengthy discussion on what part may have failed. In the end, we could not determine, so the gentlemen recommended I mention it to service when I return for the follow up work. I also mentioned the continued webpage problem.After action:A week and a half after service, I have yet to hear about any of multiple part orders. Also the website has not been correctly. Thinking I should call Michelle again.

JYoung

26 de may. de 2016

Went in to trade in my Legacy and was treated like VIP, by Colton and the entire team at Heuberger , my new Legacy has eye site feature as well as lane assist feature, both have helped me to avoid some real dangerous driving situations. If your looking to keep your family safe and drive an incredible all season vehicle this is where you should start and finish your search. Thank you to all the employees at Heuberger for such great care. James

Tabethaford

24 de may. de 2016

Right from the beginning I got a prompt response from Rick about a vehicle I was interested in. He was polite and not overly pushy or aggressive for business. I was busy so sent a few emails throughout the day and they we're always answered promptly. When he went home his manager Skylar even replied to me answering my questions. I wanted to make an appointment and unfortunately Rick wasn't there. Alex stepped in to help and did an amazing job. He was honest, fair, down to earth, and easy going. No shady sales tactics or bait and switch here. Very knowledgable easy to work with, and unbeatable prices right from the beginning. He made car buying a fairly easy process when it is usually such a stressful ordeal. Scott was the finance/business guy and we all know those are the guys we really need to watch out for. Scott was professional and down to earth as well. No shadyness or anything else you would need to worry about. The deal went past closing and no one complained. Not even the service guys who were tasked with detailing my new car....I did find a few scuffs the next morning that were definitely done prior to purchase. Alex and the guys in the service department went to work right away getting those polished out and the entire car looking amazing in the sunlight. Amazing experience overall. I wish every car buying experience could be like this! Will definitely do business with again, no hesitations!

kclynn1732

24 de may. de 2016

I was purchasing a vehicle from Alaska and David Anthony and Mark Way helped make the purchase seamless and stress free. I'd recommend them!

Gator

19 de may. de 2016

I was one of the unfortunate ones who landed in the recall zone for my 2016 Outback - a little tough to swallow on a new car with only 120 miles. Heuberger Motors made this experience as positive as it could be. I received a call from Todd in the Service Dept. the day Subaru made the recall official. He was very apologetic about what was announced and then proceeded to clearly explain the next steps. He immediately put me in a rental car (dispatching a driver to pick me up). I expressed a concern about leaving my car in their lot until the repair could be done. He said no problem - keep your car in your garage and we will send a tow truck to pick it up ONLY when we are ready to do the work. What a relief.On the same day, I received a call from the Sales Person (Herman Hudson) who sold me the car just three weeks prior. He too expressed his apologies and let me know he would work with me through the entire process. Boy did he. He worked with the service team to schedule my work, checked the status and kept me posted. And, after my car was brought to the shop he followed up with me on two different occasions to make sure everything was going well.When I brought my car in I worked with Trey in the Service Dept. who was very professional and assured me that everything would be dealt with in a very timely manner. Twenty four hours later I received another call from Trey letting me know my car was ready.I picked up my car hoping there would be no sign of work done (from my understanding it's a pretty intrusive repair). Sure enough, the steering wheel and entire area around it appeared in great shape.A few hours after I got home I received yet another call from Herman just checking in - making sure everything was OK.What an extremely positive experience from a less than desirable situation. Thanks Heuberger Motors: Herman, Todd and Trey.

suryakant choudhary

17 de may. de 2016

One of the best customer exp I have experienced ever !. Straight forward talk, pricing, process details. No hidden agenda, fees. Very responsive and you can call them all the time and they will always entertain you with same smile and warmth .. "ALWAYS ! .They are role model of customer care and engagement!Three Cheers! Hut! Hut! Hut !--Surya

dancarguy

17 de may. de 2016

Jim was a really big help with buying my new car. I didn't have any complaints and I got an amazing deal and experience. Thanks!

Olga Coleman

13 de may. de 2016

After owning four Subaru Outbacks, I knew that I wanted another new Outback. My search began on the internet. Within minutes, I had received emails and calls from several dealerships. I was starting to feel discouraged because I wanted a base 2016 model, but in May, 2016 models were not being produced any more and 2017 models were not out yet. Also, the base models had pretty much all been sold. Canaan was one of the first representatives to contact me by both email and personally. He answered my questions directly and made me realize that I would be able to afford a Premium model, so I decided to drive to Colorado Springs from Denver the following day to see what he had available. In the meantime, I did a lot of research and knew that Canaan's prices couldn't be beat. When I arrived, we went for a leisurely drive where Canaan explained all the features on the car and answered all my questions. I never felt rushed or pressured and I learned a lot. After I bought the car, Canaan came out with me to sinc my phone to the audio system and even gave me a charger when my phone was acting up! He followed up to see how I was doing and offered to answer questions and to help me in whatever way he could. I have never had such a god car buying experience: no pressure, best prices, honesty, showing me how everything functioned on the car before and AFTER the sale, and great follow up. It is not often that buying a car can be such a pleasant and positive experience! Great job, Canaan!

SBtennis

13 de may. de 2016

A few months ago I was in, and was so surprised how attentive everone one was and smiling and those tests you did. This was not that way just a couple of years ago and seems you have lost that again with most recent visit yesterday. Unorganized and lenghthy wait coming in. No online specials either. Sorry wont be backSteve

mhanft1

10 de may. de 2016

My recent experience at Heuberger Subaru was absolutely outstanding. As you can see I gave it 5 stars, I have no complaints from beginning to end. Cannan Currin was our salesman and he was extremely genuine, a gentleman to boot for sure. His approach with us was relaxed, we received no pressure from him at all. After finalizing which car we were going to purchase and negotiating a price Mark Way stepped in and made the out-of-state buying process extremely easy for us. He had all the paperwork ready in a way that was easy to understand and was nice enough to highlight all the areas that needed particular attention. On the tail end of our experience even the truck driver James deserves a mention since he did a great job in scheduling a drop off time for the vehicle. He also walked us through the inspection process, not to mention the delicate way he drove our car off the truck. Truly impressive! I would like to say Thanks to all the people that helped us in our car buying experience, I will surely refer all our family and friends to this dealership. Thanks Again!!!

madera1

5 de may. de 2016

Superb! We really enjoyed working with Clint! Our son first purchased a car with Clint and then we purchased an outback suburu for our daughter and all was handled out of state!! The dealership delivered the car to Boulder and gave a great presentation to my daughter. Thank you!!!

TheNewbieSubie

2 de may. de 2016

We just purchased our very first Subaru. After a terrible experience at our local dealership forcing us to lean in to some internet recommendations, I contacted Heuberger. Canaan reached right out. He was very professional and super helpful, managing to get the exact vehicle I wanted at a price that we knew we wouldn't beat anywhere else! We drove almost 10 hours that weekend so that we could pick up our new car. The dealership was beautiful, everyone was very helpful, and the process was pretty simple since our name was already on our car. Then, Dawn was fantastic when it came to financing. She took her time explaining everything to us and we believe we left with a very fair deal. This was the best car-buying experience we have ever had, and we know that we will return for all future cars. We have no doubt about that. Thanks!

Anaya

1 de may. de 2016

Karen was extremely helpful throughout the whole process, paid attention to detail and made everything run smooth. We came from out of state and everyone accommodated our situation and got us out quickly. I would highly recommend Karen/Heuberger Motors!

greggagnon

29 de abr. de 2016

I contacted this dealer about a Ford Fusion Energi that they have for sale. I was contacted back Andy Dearing on Monday. I asked him about whether this car has a particular option. He said the car was not on the lot and he would have to check when it came back. Here it is Thursday and I never did hear from him about the option I inquired about.The used car manager sent me a canned email response asking if all my questions were answered, blah, blah, blah. I responded back and told him "no" they were not and that my salesperson never got back to me with the info. He told me still the car was not on the lot. How in the heck do you sell a car that is not on your lot? Maybe you should have made sure that the car was available before listing it online for sale.Overall, they dropped the ball and lost the sale. I buy about 6 cars a year, all from the internet as I am a picky buyer. It seems more and more dealers have sales people that just have no follow up. This place is one of those. In person they might be 5 stars, but when it comes to internet selling, I gave them 3. And that was being generous.

dcox91869

28 de abr. de 2016

This was the easiest car buying experience ever. We were looking at a Subaru Outback 3.6 with Eyesight. We also wanted a particular color, and options. There were none that we could find that met our wish list. We were on vacation in Southern California, and I called my local dealer in Las Vegas, who was also very nice and professional, and based on their inbound inventory our only option was to order one. We were at the hotel and I did a search for "largest Subaru dealer' and Kory's name and Heuberger Motors showed up. I sent an email inquiry since they had one that met our expectations inbound. I also told him that we wanted some options installed like the tow hitch and 110 outlet in the back seats. He emailed me back with an amazing price, and I bought the car OVER THE PHONE while standing in line for a ride at a theme park. They sent us some forms, we signed them, financed the car, and had it delivered. They took care of everything. They collected sales tax for my state, and sent all necessary documents to my DMV. DMV called my shortly after the car was delivered, and said come by window 2 and tell us the paperwork is in the dealer file. We were in and out in 10 minutes. This process was crazy easy and we saved over $4k even with shipping. Cannot recommend enough.

Paul and Tiffany Koch

26 de abr. de 2016

Jim, Serena and the whole team at Heuberger Motors were extremely easy to work with and very helpful in helping us find our dream car.

Robert McConathy

25 de abr. de 2016

Karen, from the beginning gave us her full attention and listened to what we wanted regarding our new vehicle. She was very conscientious, knowledgeable, and decisive in taking care of the details related to our transaction. She was friendly and engaging. We appreciated her assistance.

J & G

23 de abr. de 2016

We were very satisfied with our purchase experience of a new 2016 Subaru Forester. The process was efficient, informative, and enjoyable. Jim did an excellent job of making this the most pleasant car buying experience we have ever had. Vito also did an very good job of working through the financial aspects of the purchase. We will highly recommend Heuberger to our friends.Jerry & Geri,

whatevs

21 de abr. de 2016

very helpful. great buying experience. its always intimidating trying to buy a car, but these guys are really helpful and down to earth. totally recommend them.

zzang2gee

20 de abr. de 2016

Clint and David helped purchasing WRX without any hassle.Fun Experience, all transaction was smooth.Thanks to these guys, i now have my wanted vehicle with me everywhere i go.Two Thumbs Up! or 4 Thumbs up including my toes!

R Luke

14 de abr. de 2016

I have ordered parts from Heuberger Subaru before, through their online site at bestbuysubaru.com. I had no problems with the previous orders.However, for this order, one item out of 3 total was incorrect. I was shipped an engine oil filter, instead of an engine air filter. I have now sent 4 emails to partsathmtrs.com, trying to get ANYONE to reply. I also called the parts telephone number, and was assured someone would call me back. I never received a call.I am now completely fed up with this. I have spent way too much time on this. I will contest the amount of the air filter purchase with VISA, and also never order from Heuberger Subaru parts again. Very, very disappointing.EDIT: 4/15/2016. Alec left a message saying that the correct part had been shipped. Still waiting for email with tracking number. I received multiple earlier emails from partsathmtrs.com, so it does not seem likely that this is an email delivery problem.EDIT: 4/15/2016 Finally received an email with a tracking number for the proper part. Increased rating to 3 stars, but this still took way too much effort to resolve.

Happy Camper

14 de abr. de 2016

Having a real and knowledgable person on the other side of the Internet sale was what made my 2016 Outback buying experience exceptional. The response to my weekend Internet communication was prompt, and immediately followed by a telephone call Monday morning. No pressure. Set an appointment for late Friday afternoon, drove home with the exact model and color car I wanted Friday evening. Tommy Loewen gave me a tour of the facility, took a test drive with me, showed me features I would never have known about, and entertained me throughout the financing process. I cannot recall an easier, less time consuming car buying experience. The next day I drove my new Outback to Arizona. Up until now, my husband and I were die hard Toyota fans. I suspect that our next car will be another Subaru.

Jenean

13 de abr. de 2016

Ivan was very personable from the start. Listening to what I was looking for & went the extra mile to make sure I had all my questions answered. Very impressed with contact & being able to keep in touch! Always available. Great young man.

Nick

13 de abr. de 2016

Josh helped us buy a new 2016 WRX and was awesome. He was able to answer all our questions, and seemed very knowledgeable about all aspects of the sale. He was also very helpful with tips about functionality within the WRX.

wooootles

11 de abr. de 2016

I ordered a WRX Limited the way I want it as a Christmas present from me to me. They were able to give me timely updates on the status of my car up until delivery and test drive. From the hotel pickup, painless transactions and a great coffee bar, it's been an overall pleasant experience.

ColoradoForever

6 de abr. de 2016

All dressed up. Very important business meeting in Denver. Nail in the tire. Tire almost flat. Called Todd and the Service Department came to the rescue. Fixed the tire fast. Made it to Denver. Very very happy customer. Thanks!

rallycarza

5 de abr. de 2016

It's crazy to me that Jamon doesn't have any reviews yet! After a few dealerships who weren't willing to work with us (my husband and I regard cars as more of a passion, which makes us picky), Jamon convinced us to see what Heuberger had to offer. We've gone through six different vehicles in the last five months-- one of the more stressful experiences was actually with an older Subaru. Jamon listened to our concerns about reliability and understood completely that if we didn't fall in love with a car, it would put us back at square one. He was honest and forthcoming throughout the entire experience, but it was his confidence that he would get us on the right track that really sold it for us. Jamon didn't try to get us in whatever he had on the lot; he showed us every model offered and made recommendations based on our interests and budget. When we decided we wanted to lease a 2016 WRX, he found a base model and spent two days working to get our young credit history approved. We walked in hoping to finance a somewhat reliable used vehicle and left this morning with our first brand new car for less than what the other guys wanted for something in our original $10k price range. Jamon and the finance department made everything a million times easier for us. Thank you so much!

MSarmiento

3 de abr. de 2016

We bought our first Subaru in December and the experience was great, compared to other dealerships. Canaan was relaxed and honest, and didn't rush or pressure us to get a sale. We've been really happy with our Forester and have actually returned to buy another vehicle from the same dealership. Definitely recommend.

Jim66

2 de abr. de 2016

We had the pleasure of working with Jim Adams on the purchase of our new Forester. This is the second vehicle we bought through Jim and the process was well orchestrated with no hassle. I am certain when it comes time for #3 we will get in touch with Jim again. I do not recall the finance guy's name; however, he was personable and listened to our desires.

happy customer

1 de abr. de 2016

Hueberger Subaru is an exceptional dealership. Jarad Pence was great to work with. The finance department was able to set me up with a lower rate than I could get through my credit union.

Gwendolyn B Giddens

1 de abr. de 2016

I had a great online car buying experience with Karen's help. Karen emailed and called me in a timely manner. She gave me accurate information and was actively interested in helping me find the car I wanted at a fair price. She let me know when the car came in and was available. She worked around my schedule so that the things were convenient for me. The whole process was painless and fast.

DrewCVT

1 de abr. de 2016

Our salesman, Clayton went above and beyond his duties for a sale. We first contacted him about 10 months ago, however we were only looking for the right car. After tens of calls, emails, and texts, he was persistent with his responses to my questions about the various Subaru models, my past maintenance issues with older models, and new Subaru capabilities. After nearly a year of looking, we found a car at a different dealership and Clayton continued to support my questions and concerns. He should be viewed as a valuable asset for Hueberger and rewarded for his customer service and product expert knowledge values. Thank you for your support and I hope we can someday give our business to Clayton at Hueberger Subaru.

Carol K.

1 de abr. de 2016

Canaan was great showing us the different options on the Forrester. We feel like we got a great car for a fair price that is perfect for our needs. Canaan was professional and friendly.

Gwen Madrid

1 de abr. de 2016

Jarad, was very patient with me . I looked at and test drove several cars and picked the first one I looked at. He was very understanding and encouraging. Great Sales Rep. Thanks Jarad

Mimi87

29 de mar. de 2016

I have been dealing with Chase on future purchase of WRX and I am so grateful for his patience and the quick responses! Look forward to working and purchasing my soon WRX!!!

jerryp

24 de mar. de 2016

We purchased three Foresters from Heuberger within 4 days. The purchases were to come with free ski passes to Copper Mountain, a corporation offer. To receive the passes, however, Heuberger was required to submit paerwork we completed in order for the passes to be issued. Heuberger did not submit the paperwork. When we asked our sales rep about the missing passes we were simply told that the promotion was over and no passes would be given to us. Heuberger refused to talk with us and told us only that we were out of luck. We won't buy from them again.

Jim and Mary

19 de mar. de 2016

Anthony Vigil was our salesman, he answered our internet questions. We arrived at the dealership to view and test drive the vehicle, we had to wait maybe 15 minutes while the car was located and brought up front. The cappuccino was fantastic by the way! The car has less than 5 miles on it, the drive was fantastic! Anthony walked us through the trade-in process, purchase, insurance and financing from start to finish. We had other financing prior to our arrival, however Mike in finance got us a better deal! We were not the easiest of buyers, yet Anthony stayed with us, never lost his temper or patience and treated us with the utmost respect and courtesy! Everyone at the dealership was friendly, helpful and informative. We could not have picked a better place nor a better vehicle for our first new car purchase in over 30 years! Thank you all so very much!!!

missdallas

17 de mar. de 2016

Ive been wanting a subaru sti, for a very very long time. And it finally came time to male my dream come true. I live in Arizona so of course i started looking out here for one. I knew exactly what i wanted so it narrowed my search a lot. All the dealerships in arizona didnt have any neither did california, nevada, new mexico , florida and ect. And i finally ran across heuberger and i saw that they had excatly what i wanted!!! And the plus was it even has stuff that I REALLY REALLY WANTED. But i was willing to sacrafice because i just wanted my car . I called and david o berta was very nice and helpful ans he sent me the info on it & then karen inteoduced her self via email and said whatever i needed to jus let her know. THEY WHERE THE BEST PRICE BY FAR!!! I had both subaru dealers down in AZ to build the exact car that heuberger had and they priced it 5000 more then heuberger!!!!! Karen was very nice and she was not pushy at all . I work in the sales department for penkse so i know how car dealerships should be. Once we agreed om numbers they overnighted the paperwork super super easy and after i overnighted it back on friday.. I got my car delivered on Thursday!! & im IN LOVE!!!! Karen alwaya emailed me right away and my satisfactory was her top priority!!!!! This is a top dealership!!! Thank you so much!!!!!!

ColoBoy

15 de mar. de 2016

Serena was the second sales person I spoke to. The first one didn't know an engine from a transmission. I was going to go to another dealer but decided to try internet sales and was contacted by Serena. All was good from then on. She knows her product and is very helpful without being pushy. We love our Outback! Adaptive cruise control is the greatest thing since sliced bread.

Meg McD.

15 de mar. de 2016

I've recently communicated with Tommy via email on several occasions. Without exception, Tommy is quick to respond, helpful, answers every questions, shares his personal input and provides someone like me with every tool imaginable to make the best decision on a new car purchase. It is such a pleasure to work with someone so committed to doing his absolute best! :)Thank You, Tommy!

Retired teacher

9 de mar. de 2016

We don't buy cars too often, and I usually find the process very stressful. However, Paul Blessing was a good listener and knew we were set on looking for a very specific car. After purchasing the car we desired, Paul made sure that specific things were fixed and the car was ready for pick up in a reasonable amount of time. Paul's honesty and clarity with what he could and couldn't do was very refreshing.

Robert&DeLee

3 de mar. de 2016

We drove five hours to Hueburger to possibly purchase a 2016 Outback. We worked with Kory Biggs. Kory was very knowledgeable and VERY accommodating to our screwy schedule. As a result of Kory's efforts, we became Hueburger customers. This was the most pleasant and low pressure vehicle purchase experience of our lives! (Working with Mike in the Finance Dept was terrific, too!)

Subie Newbie

3 de mar. de 2016

Working with Johnny is like talking to a long time friend. Buying a car can be a stressful time for both the customer and the sales person. Johnny makes the process easy by keeping the ball in your court and making sure you have full control over the situation at all times. Hes not just there to sell you a car, hes there to make sure you make the right decision for you. I am the type of person that will not buy a car, even if the money is right, if the salesmen are too pushy. Johnny is so genuine and truly cares more about your satisfaction than he does about making the sale. I would recommend Johnny to anyone.

David

27 de feb. de 2016

Karen Lovelorn was the individual that sold me my new car a few weeks ago. She did not try to pressure me into buying it.

janandsteve

26 de feb. de 2016

Kory Biggs was wonderful to work with. Knowledgeable, responsive, worked within our timeframe and wishes. He listened and answered our questions truthfully. Did not pressure us.Mike Wahl, finance, was also professional and worked with us to our satisfaction, even after the sale.

don

24 de feb. de 2016

My wife and I were thankful for our relaxed car buying experience with Tommy! We started our search on line with questions about the new Subaru Outback, and pricing information. Tommy responded quickly to our questions with no pressure to purchase. Once at the dealership, we were treated with respect, given detailed information, and hands on instruction on all the new features. Tommy made it an easy and pleasant experience. Thanks Tommy! - Don

Katie

23 de feb. de 2016

This was an excellent car buying experience. I was happy with the price I paid with no haggling. Most of the exchange of information was by text which worked great for me. Everyone especially Karen was great to work with. I love my new 2016 STI

Stephen_5280

22 de feb. de 2016

I inquired about a used car online and got connected to David Anthony. David was prompt, courteous, and very helpful in getting me information about the car.After test driving and negotiating a fair price, I had the car delivered from the dealership to my home in Denver (for free).After going through the owner's manual, I discovered that my flat tire repair kit was missing. After texting David, he immediately got one ordered and shipped to my place. Overall, I was very happy with David and the financing staff at Heuberger!

funtruck92

21 de feb. de 2016

This was my second purchase from Heuberger Motors. I bought a 2016 Outback this time. Everything went smooth and easy, from the test drive, to signing my last piece of paper. Jim Adams in the Internet Sales department was great! Mike Wahl in finance was great to work with as well. I will definitely be making all of my Subaru purchases here in the future, and would strongly recommend anyone else looking to buy a Subaru, to do the same. Best prices in the state, hands down!

Raven

20 de feb. de 2016

We recently purchased a Subaru Forester from Hueberger Feb 2016. Karen Lovvorn sent "above and beyond" to ensure that we were comfortable with the purchase process. She skillfully (and patiently) led us through the various steps. Karen's super knowledgable about the products/services/cars and she gives you the straight facts minus the drama. I got to admit, buying a car sometimes is not a fun experience with other dealers. Sometimes car dealers try to "nickel and dime" and pressure you to get something you don't want. That was not my experience here...working with Hueberger and Karen was like actually a great experience (like it should be). I like working with Karen so much that we'll defintely work through her in the future for a Subaru for our daughter. So here's our assessment: Customer Service: A+, Professionalism: A+, Product knowledge: A+, Buyer experience: A+.

AIM519

19 de feb. de 2016

Karen was so great.! It was so nice to deal with someone who wasn't trying to pressure me into something I didn't want. I have spent a lot of time looking at cars over the last year. I first spoke with Karen via e-mail, then met her a few days later at the dealership for a test drive. She let me drive the car on the freeway and up hills, which really gave me a feel for what I was getting into, my previous car struggled with those things. She was nice, polite, respectful and seemed very down to earth. I haven't had that experience with many other car salespersons so these interactions were very nice and laid back. Karen understood what I wanted and found a way to get me there. I am very happy to have had worked with her and am very happy to be in my first Subaru! There is very little that could've been changed to make this experience better and I am happy to have had her as my sales person. I also feel like I got a very fair price for my trade in. My payments on my new car are higher than I wanted to put, but I did opt in for a maintenance package and I understand that it is extra cost.I worked with another person at this dealership last year and was not very happy with my experience, Karen has changed my mind!

STIGreg

19 de feb. de 2016

i bought an STI here, they treated me well, but completely disrespected my mother on her new Subaru purchase. They treat women very poorly and I do not recommend this dealership to anyone. If you can't treat women with respect you should NOT be in business, let alone making rude jokes!!

John123

19 de feb. de 2016

I had a very good experience at Hueburger buying my new outback. Kory was very helpful and knowledgeable about the car. I appreciated is laid back no pressure sales approach. The price he offered for a new 2016 Subaru Outback was over $1,500 cheaper than from another "Haggle Free Price" dealership in Colorado Springs and their outback was a used 2015 model and had to be shipped from Indiana. Same options too.I would recommend Kory and the Hueburger dealership to family and friends.

huey

17 de feb. de 2016

Internet sales Kory Biggs no haggle-price sold me right off. I even called this guy on his day off, and he handled my questions just as if he was at work. Erick Wass (a manager) handled my credit application even though it was not his work load and handed it over to Mark Way (in finance) which called me once he run the numbers. This Dealership even delivered my car to a small town at the border of Colorado so I didn't have to drive to Colorado springs, I'm from New Mexico. I picked the car up the delivery driver (a different Kory) was professional, informative and to the point, he gave us copies of our paper work and we was off driving our new crosstrek in less then 5 minutes. I come from a service oriented career and have bought many new cars over 40-plus years, I have never had a more pleasant new car experience. Even the person (lady) taking incoming calls is a professional. I am impressed! SincerelyHuey Crepelle, Medanales NM

alsanchez

16 de feb. de 2016

Ms. Karen Lovvorn was very professional and kind during my buying experience. She was helpful throughout the buying process, first through emails then final purchase. This my third buying experience a Heuberger Motors and it is a top-notch dealership! I will recommend Heuberger Motors and Ms. Lovvorn to people, including military personnel, searching for a quality car at a high quality dealership. Thank you. Al

Kevin G

16 de feb. de 2016

We flew out from Minnesota to pick up our first Subaru Outback. Talking with Tommy on the phone prior to coming out to finalize the sale price and financing with the dealer. All of our expectations where above and beyond what we had expected.I would highly recommend a family vacation to Colorado and enjoy the drive back to your home state.Kevin G

insynwyn

16 de feb. de 2016

Bought a car here to be shipped to California.After paying for the car in full. I experienced the following.1. Unresponsiveness and couldn't get info about shipping details. Called 3 times. 2. Salesperson did not know if the car was shipped or not. How can you not know?...just look outside in the lot. There are only a few 3.6R limited outbacks with eyesight in ice silver.3. Was notified 1 hour before the car arrived but was told the shipper will call 24 hours prior.4. Car came with many defects that should of been audited before being shipped.(Car scraped on the left side, uneven spacing from the hood to the body on the let side. Crossbar plastic peeling)5. Navigation SD card was missing and did not come with the car.6. Instead of spending the day off, I spent the day worrying. And spent the weekend worrying if the car will ever arrive due to a lack of responses.7. Dealer agreed to fix the scratches but made me look for a repair shop, I decline as that is not my job or responsibility. What if they did a bad job, more mess on my hands. 8. Dealer said the uneven spacing was within factory tolerances. I asked another dealership and they said it looked like the car was in an accident. 9. Found out Mirror Link is not available for the US Model. 10. Wasted a lot of time, a lot of time. Now looking for a lemon lawyer so I don't have to waste my time going back and forth.Buying a new car should be exciting not painstaking. Asked if they can just do a car swap with another dealership but was told the scratches are too small to do that. Instead they wanted me to go through the pain of finding a repair shop and taking it there and wasting more of my precious time.

tc77bmg

15 de feb. de 2016

Tommy really made the experience of buying a new Subaru outback easy and hassle-free. My wife and myself found Tommy very knowledgeable, helpful and friendly. I have already referred several my friends to Tommy a great salesman and Heuberger Motors outstanding dealership.

Carol

13 de feb. de 2016

Quick to return calls and to attend to details. Our second positive experience buying from Hueberger Motors internet sales. Thanks to Tommy Loewenfor taking care of us.

TIV

12 de feb. de 2016

I asked Tom to give me a trade in value for my 2014 legacy before and after an accident but he told me no. Really disappointed that this dealership treats its customer poorly. It wouldn't have cost them anything but a loyal customer, thanks Tom and Heuberger. You really do go all out....NOT.

Gwoodward

11 de feb. de 2016

Karen was exceptionally helpful very kind calm and made everything stress free. I highly recommend her and the rest of the team at hueberger.! Dawn was so great in the finance area wow helped get me a great rate Excellent job to allThank you so much!!

kate

10 de feb. de 2016

Tommy made my online shopping experience simple and no hassle. He quickly got the cars I wanted to test drive, let me bring my dog along to ensure he was comfortable in his spot, and helped me to weight my options in a knowledgable and respectful manner. He knows the cars very well, understands the pros and cons of each depending on how you plan to use it and what is important to you. Tommy is one of those salespeople who knows the product AND puts the customer first. My buying experience with him was very positive.

smr0930

10 de feb. de 2016

Leased a new wrx from karen. She was very helpful, showed me the available cars and even stayed past her shift for 2 hours assisting me with everything. She answered all my questions.

coweim

10 de feb. de 2016

This is the first time that I've said that we had a wonderful experience buying our new car. Tommy Loewen was professional, personable and easy to work with. Highly recommend Tommy to turn what can be a very stressful process into a pleasant one.

lcfrittsforest

10 de feb. de 2016

Thanks to Tommy Loewen for stepping in for Geovanny Reyes our original contact. Both gentlemen worked quickly to access our needs and budget. The whole process went quickly without the usual haggle known to car buying. Insurance info was acquired, plates were changed, quick check for personal items left in the trade vehicle and we were off in our beautiful new car. Thanks for the great service Tommy and i will be back for those free oil changes and the great coffee bar.

sandyg

10 de feb. de 2016

Tommy was very helpful in us getting the right car for us. He took the time and clearly explained all the new bells and whistles, including ensuring the nav system worked properly. We highly recommend him.

Dude123

10 de feb. de 2016

Tommy was very flexible and was willing to go out of his way to assist. I would recommend Tommy to anyone purchasing a new car

DAWVAW55

10 de feb. de 2016

Thankful Being from a rural area located in Texas we have become accustom to online shopping for most of our durable goods. It has become no different for our vehicle purchasing now, and to be honest we have purchased 7 new cars each one the travel distance between 100 miles to 300 miles. After an extensive online research and several phone calls we made the decision to drive from Texas to Colorado Springs to purchase our 3rd Subaru and 2nd from Heuberger Subaru. Tommy understood our travel distance mixed with having to make a decision on a financial decision that will impact a few years of our life. He was patient never rushed us into a decision but respectably answered all our questions. Tommy never attempted to coerce us into something we were not comfortable with. I would recommend any one to request and work with Tommy Loewen at Heuberger Motors for their next Subaru Purchase. Sincerly,David and Valorie Watts

Nancy55

9 de feb. de 2016

Tommy was great! There was no pressure and he made sure I got want I wanted. His customer service went the extra mile, he even came to pick me up to get my new car. Couldn't have asked for a better, more caring individual. The after sale customer care is also excellent!

Mariana76

9 de feb. de 2016

Tommy was excellent! He and with the help of other staff did not hesitate to help me with my situation. There wasn't any pressure to buy but instead helped me get the best option for me. He communicated everything well and made buying my first Subaru an easy going experience.

Joe123

6 de feb. de 2016

This was my first car purchase and Johnny made it very easy. He's a mountain of information, he took my calls after hours, and was able to match the best finance rate I could find. Johnny is definitely the most helpful and hardest working salesperson that I worked with in my car buying experience. I also got a great deal through Heuberger Motors.

kcn1207

1 de feb. de 2016

I was referred to Skyler by a co-worker and I'm grateful for the reference. Skyler asked the right questions to help me make a decision about which car was right for me. He is knowledgeable about the product and a highly capable representative of Heuberger. Skyler helped me through a significant life event and made it as painless as possible. I will be referring my friends to Skyler Short and Heuberger for their Subaru purchase. The experience was great and the Forester Premium was the right choice for me. Thank you!

chuterinABQ

30 de ene. de 2016

I was planning on purchasing a new Subaru from my local Subaru Dealer in Albuquerque. Talking with them on the phone made it seem like they were not negotiable on their price very much. My wife suggested to go up to Heuberger Motors in Colorado Springs, CO. She read a customers feedback comments on the Albuquerque Subaru website recommending to anyone wanting to purchase a Subaru to drive up to Heuberger because it was worth it. Well I did and I got the best deal and saved THOUSANDS. Clayton Sanders was my salesman and was very helpful. I was able to call him anytime and he answered my questions quickly. I will definitely purchase my next Subaru from him. I cant strongly recommend Heuberger Motors enough. It is worth the flight or drive. Plus Colorado Springs is a very nice place to visit.

Trent

26 de ene. de 2016

I've bought 4 new Subarus for my girls over the last 6 years and two of them from Nikki. She does a great job and will give you a great price with great service. I'm from Arkansas and she makes it easy to fly in and get picked up at the airport in Denver or the Springs, do all the paperwork and perform a complete and thorough explanation of all the buttons. The tank will be full, the car will be clean, and head home. I've recommended her to all my Subaru buying friends in several states.

Maggie2014

21 de ene. de 2016

Being in the US for the fist time is really stressful, I am so glad that Josh assisted me in every step of the way from choosing, purchasing and registration. Until now he guides and advices me with my car maintenance. He is very professional and patient in assisting me with all my concerns. Keep it up and more power! Heuberger is very lucky to have you!

tmatthews55

20 de ene. de 2016

I didn't think it was possible to have such a great car buying experience. She never pressured me into anything. She was actively interested in helping me find the car I want and made the whole process quick and smooth.

Norm Colorado Springs

18 de ene. de 2016

I just completed my 5th purchase with Heuberger Subaru. It is a great dealership- very fair and upfront. But the best part of the experience has been working with Doug Knoch over the years. Please ask for him if you are shopping Heuberger for a new car. He is such a genuine, sincere, kind individual and extremely knowledgeable about Subarus. I have referred friends and they have also been very satisfied with Doug. Thank you Doug for making car shopping a positive experience!

Jonathan Z

14 de ene. de 2016

We came in excited to purchase a 17 year old his first car, with pre-approved financing for the full amount. Got told that it would take a few extra days to process because funds were coming from out of state, fraud prevention rules blah blah blah and it ended up taking over a week for him to even fed-ex a document?After negotiating sale, I said something like the kid got a good deal on his first car huh? David responded by saying that they sold 6000 cars this week and this sale doesn't really mean much as he kept writing. We all just kinda looked at each other, sorry to bother you! While waiting for paperwork to process, i stopped by to ask again if there was a second key with the purchase and he treated me like i was a bum off the street asking him for a smoke! 2-weeks with no communication later we finally received the car. Hueberger's high volume sales they brag about equals poor customer service!

m&pR

9 de ene. de 2016

Wow, Wendy, how do we top the 5 reviews already written? As the first contact for an internet purchase you set a high bar. However Mark, Cory, and Eric followed your lead and helped you make this, by far, our best car buying experience. You sell an excellent product but, instead of relying on the 'Subaru experience' you created, from our first contact, a 'Heuberger experience' that may be impossible to beat. We had previously purchased 2 other Subarus from 2 other dealers, but going forward we will be solely Heuberger customers.

DenverEric

6 de ene. de 2016

Eric and Alex were great to work with. They always answered the phone or got back quickly. They also made sure to get best pricing!

Suzy123

2 de ene. de 2016

Fair Honest Easy to Work with great price was an over all very pleasant experience very rare when buying a car will certainly work with dealership again

Alan

1 de ene. de 2016

Heuberger annually sells more Subarus than any dealership in the country. They have good customer services and their prices cannot be beat. I've bought my 3 new Subarus there ( I owned a 4th but bought it used). But I rate dealers more by their service than anything, You will see the service writer many more times than you'll see your salesman! And Heuberger service has always treated me well, given me honest information about work to be done, and the work is always top notch! Highly recommended!

paula

25 de dic. de 2015

Skylar was attentive and patient-working with us until we found exactly what we wanted-then made sure we were 100% satisfied...top notch customer service...absolutely amazing!!

Richard Crosstrek

24 de dic. de 2015

Lawrence was a pleasure to work with -- very knowledgeable, friendly and personable. He took the time to take us on a test drive, pick out the right color, and then worked out a fantastic deal -- thanks again, Lawrence!

Gail H.

24 de dic. de 2015

Tommy is friendly and honest! He never once pressured us to purchase a car, but took the time to hear what was important to us. This is has been by far the best car buying experience we have had. Hueberger Motors really takes good care of customers and they have a great coffee bar too!Gail H.

Pam

21 de dic. de 2015

Karen Lovvorn was/is a pleasure to deal with. She is knowledgeable and made sure all my questions were answered. She even answered questions I didn't think to ask! I'm very happy with her, Heuberger Motors, and my new Forester !! :)

ledajoy

19 de dic. de 2015

Karen was so NORMAL.. you know how car salespeople can be so abnormal.. well she was just helpful in every way and did not try to talk me into anything I did not want. Explained everything and helped me get a car I love. The others at Heuberger were great too. Just a good place to buy a car...

Rob

19 de dic. de 2015

Skyler was fantastic to work with. He graciously spent a large part of his day with us test driving and picking out our new Subaru. I highly recommend Skyler - he's got an outstanding attitude, and is a superb salesman who provided the knowledge and expertise to help us make the decisions without sales pressure. Very competitive pricing as well.

HeubergerStoleMySubaru

7 de dic. de 2015

In 2008 I had a green Subaru Legacy with bumper stickers all over it. It stopped suddenly on the highway and I had it towed to Heuberger Motors in Colorado Springs, where I was told that it was not reparable. The mechanic offered to buy it for parts for $500. Maybe he wouldn't have approached a man with the same offer. I don't know. I know I didn't know enough about cars to know he was lying. Sadly, I bought a used Saturn for $2000. I could not afford to wait for a better car to come along. A week later a man called saying that my SON had sold the Subaru to him for $2500.00 but that he needed some additional paperwork from me. The mechanic had fixed my car for pretty cheap and re-sold it without re-titling it. He told the buyer he was selling it for his mom. I was livid. I wanted my car back. Mechanics are not allowed to buy customer cars. It is not legal to re-sell a car without re-titling it. Gunner Heuberger called me personally and apologized and promised that if I could unload the Saturn he would help me replace my car. Whatever I needed, he promised. He also promised disciplinary action. With that promise I agreed not to sue Heuberger. Now I have a Subaru that needs a new engine. It failed the official Subaru oil consumption test and needs a new engine (a new short block). It was covered under the 5 year power train warranty when I first bought it and it should be expiring right about now. Subaru, though, failed to obtain permission from Subaru corporate prior to my appointment today, so they called to cancel the 11:30 appointment at 11am. Gunner would not return calls after I left 4 separate messages. The shop will not pay to replace the engine. Gunner Heuberger is now THE best-selling Subaru dealership in the US and the wealthiest. He does not need your money. Please buy a Subaru elsewhere. There are several dealerships in Denver. It's worth the drive. This is not an ethical business. If they won't take care of me after stealing my car and illegally re-selling it, why would they take care of you? When a business participates in and covers up the illegal actions of it's employees, but promises to rectify that situation and doesn't, it's not a business that should be patronized.

Longhornfan23

6 de dic. de 2015

Karen was fantastic! She communicated quickly via phone , text & email. There wasn't any haggling to get the best price on the state. Everyone at the dealership was very easy to work with. I'd recommend Karen and Heuberger to anyone.

Tony Z

6 de dic. de 2015

I just picked up my 2016 WRX last night from Alex Wallace at Heuberger Subaru. It was a great hassle free experience and Alex was awesome to work with during the process. Alex treated me more like a friend than a customer. I would definitely recommend Alex to a friend or family member looking to buy a Subaru.

Herman

5 de dic. de 2015

I am glad that I was buying a car from Karen! She is very professional, extremely kind providing a good guide lines to the customers. She is not " playing around", and give you a good deal, trust, and confidence. I would highly recommend Karen for our purchasing!

Brian.c

5 de dic. de 2015

Sean made my first car buying experience a fantastic one, this man was professional the whole time and made my family and myself feel extremely comfortable in finding the car that was right for me. He was extremely accommodating allowing us to see several cars before deciding on one, going out of his way to make sure i got the right car. He gave us his professional opinion during our test drive to assure that the vehicle I was interested in was of the highest quality. I really appreciate everything he did for us making the experience a good one. Would most definitely return to purchase another vehicle from Sean.

Katiebug1

4 de dic. de 2015

Jim Adams made the experience of buying our new Subaru the best car buying experience I have ever had! Heuberger Motors is a great place to but a car with great service. Make sure to ask for Jim!

Leo

30 de nov. de 2015

We LOVE our 2016 Forester XT Touring!! When I first inquired about Foresters online, Jim Adams responded. Shortly after, we met for a test drive, and right away I was impressed with Jim's knowledge of the Forester I was interested in buying. Jim patiently answered the many questions I asked( I ask lots of questions about everything to make sure I'm happy with the end results). Jim even went above and beyond to find a turbo for me to drive to help me make that all important final decision. If you are looking for a great Subaru, you can't do better than Jim Adams and Heuberger Motors.

micwill

29 de nov. de 2015

Dave Anthony was professional, easy to communicate with, and was personable and friendly. He took the time to meet me in the early morning to show me the car that I was interested in, even in bad/snowy weather. I would definitely recommend Dave if you're interested in a used vehicle from Heuberger.

Burton1987

28 de nov. de 2015

Dave did a great job getting me in a 2013 Subaru legacy that was fit for my price range deffenitlly recommend him. He is very friendly and respectful.

KLHMEV

27 de nov. de 2015

Karen Lovvorn was our sales representative, and we had a great experience both with her and with the dealership. She was very friendly, professional and polite. Answered all questions quickly and honestly.We feel we got a very fair price and the car we wanted with no stress, intimidation or any other tactics you think of with car dealerships. We would definitely recommend Karen and Heubeger to a friend.

Brian007

25 de nov. de 2015

Karen Lovvorn was my sales rep, she couldn't have been more courteous and professional, she answered all of my questions and concerns and elevated the buying experience to one of particularease. Kudos to you Karen Lovvorn, you are an outstanding employee. Sincerely, Brian Dalessi

VW_Fan

24 de nov. de 2015

Although Heuberger is a fine dealership and Subaru is a great choice, this review is specifically about Bernhard Kuehn.I have known and followed Bernhard through his career in both Sales and Service, and would recommend you do the same. He has worked in the industry for his entire life and genuinely cares about his customers, many of which evolve into friends, and subsequently, repeat clients.I feel lucky to have found that "family friend" who I can call for advice regarding my car (repair vs. trade in for a new one), and I know Bernhard will always tell me the truth.

Shasta

22 de nov. de 2015

We worked primarily with Wendy LaBree. We could not have asked for a better sales experience. Wendy was very responsive in helping us order our Outback exactly as we wanted it. We shopped around a numerous dealerships in our home state of Texas and neighboring states of New Mexico and Oklahoma. Not a single dealership could compare to the deal offered at Heuberger. Wendy gave us a fantastic price immediately without the haggling and games you typically expect when buying a car. The trade-in price we got for my old car was more than fair. Even with the trip to Colorado, we came out ahead financially. I am typically very wary of salepeople, but I never got the "greedy car salesman" vibe from Wendy. It truly felt like I was car shopping with a friend. Even after we got our new Outback and discovered that the rear seatback protector we were expecting had accidentally been left off, she quickly rectified the situation. This was the least stressful sales experience I have ever had! (And my Outback is amazing!!!)

pam m

22 de nov. de 2015

Jeff Isacson,Please know Ted Schneider, Technician, and Danny Gonzalez, Advisor, both followed up nicely with Karina's initial assessment of my need for parts on a non-Subaru vehicle. With the great service on my 2011 Subaru Outback, I didn't want to go anywhere else. They anchored the battery and changed the oil. Happy to have my favorite drink with Colin M.'s expertise at the Cafe as well!Pam Maier

1gijosie

14 de nov. de 2015

Friendly and professional people. Businesslike but not stuffy and inhuman. My husband bought a WRX so he could have a cool car like me. He was assigned to Chase via the website. Chase was easy to work with. The prices at Heuberger are unbeatable really and you don't have to try and finagle anything because they are a volume dealer. We, like many, bought his here even though we live in Denver. That's okay though because you get to drive your new car longer. Plus you can get a delicious espresso drink at the coffee bar to keep you awake for the journey. Dawn Patterson was our finance person. She was pleasant to do business with as well. She was very straight up and everything was transparent with financing and optional coverage.

bigs

14 de nov. de 2015

Karen was the first salesperson to help me decide on purchasing a Subaru, she was friendly, knowledgeable, and courteous. Everything I needed to know about the Subaru Forester was explained to me in detail. As Karen was on vacation when my car was delivered, Skyler Short did the honors as far as the delivery, I have since received an e-mail from Karen, thanking me for purchasing the car. A very nice gesture.

AmyH

7 de nov. de 2015

I was made comfortable right when I walked in the door and felt like a guest the whole time! I love my new subaru so won't be buying a car anytime soon, but will tell all my friends and family that Heuberger is the place to go.

RockJeepGuy

4 de nov. de 2015

fast, efficient and as nice as it could be. Karen Lovvorn is exceptional ! Knowledgeable of products, areas, procedures that turned the new car purchase into pleasant experience.

JMP1980

2 de nov. de 2015

Worked with Nikki on an out of state purchase and she was awesome. The whole experience was great and highly recommended. They had my vehicle in stock with the configuration I wanted (and couldn't find anywhere else), but their price was also unbeatable.

BestDad

28 de oct. de 2015

Great, Pressure-Free, and Honest Experience.. Art Tompkins was wonderful to deal with. He made sure we got the best deal and the best Car.

Sarah G

28 de oct. de 2015

I couldn't be happier with my 2016 Forester! I made an online inquiry and Jim Adams responded immediately with consise information. I was unsure of which model I wanted and he was patient and helped me with comparisons of each. At no time did I feel pressured; yet, he continued to check in with me to answer further questions. Once I decided on the Forester Touring, online paperwork and other materials were FedExed to me. The buying process was streamlined, with the efficiency of Mark Way in finance. This was my first online purchase of a car and everyone at the dealership was professional and made it a very positive experience. Even with the shipping costs to the East Coast, it was financially a good decision. Don't let distance deter you from purchasing a vehicle from Heuberger Motors. I will be a return customer!

Root.khristean

27 de oct. de 2015

Skyler was great, answered all my questions and took his time..even when I decided to change my mind to a different car last minute. Because of his friendliness and time I'd recommend him to anyone going to this dealership. Good job Skyler!

miao

26 de oct. de 2015

This is definitely an excellent car-purchasing experience. Karen is efficient, she replied me quickly and did everything as promised. Everything went really well when I purchased the car.

dangerwear

26 de oct. de 2015

Having bought several cars in the past I was ready to assume that all dealerships were high pressure, low service types of places that were more interested in the sale than the correct fit of the vehicle for the consumer's wants and needs. This was definitely not the case with Heuberger Subaru and Clint Kachnowski, my sales rep. Clint has kept in contact, helped me with every aspect of getting my Crosstrek exactly correct, and treated me like a person, not a number. In all my years of car buying I have never met a more professional staff. I highly recommend anyone looking for a car, new or used, please check out Heuberger Motors and ask for Clint...you will not be disappointed.

butch

25 de oct. de 2015

Nikole was a great aid in helping us to decide on the model of our Subaru and gracefully stayed with us through our many changes in choosing the "final" one. We highly recommend her, her co-workers, and the dealership for an outstanding experience in purchasing a new Subaru.

Happy Owner in COS

19 de oct. de 2015

We had a great experience with Jim Adams, the Internet Sales Manager. Jim was very helpful. We will use him again and recommend him to our friends.

Caffeinated

16 de oct. de 2015

I live in Virginia, and started shopping for a new car after our Honda was totaled in a rear end collision. Initially I was planning on buying used, since that is what I typically do, and can usually find a good deal. After test driving various cars we decided we liked the Subaru's. I started looking at the Legacy, but my wife really liked the Outback, and sold me as well. We decided to go all out and buy a NEW car for once. The local dealers in the Washington DC are all wanted over invoice pricing for a 16 Outback, so after joining the SubaruOutback Forum, I learned of Heuberger Motors. The process was super easy and hassle free. I received the initial quote from January with the specs I had requested which required special order, but she had one already in transit to the dealer with the better option package (popular package 5). I've not purchased a car sight unseen before, but the whole process was great. January sent pictures when the car arrived at their lot and pics of the car being loaded on the carrier. Worked with Mark Way on the financing, paperwork Fedex'd, and the car was picked up 4 days later from Colorado, and delivered in Virginia 2-days later. Ordered some accessories through the parts department was easy as well. January was awesome, Mark was awesome, the whole process was awesome. This is how car buying should be!!

Very Happy Owner

14 de oct. de 2015

From the time I said hello to Karen Lovvern (Executive Sales and Internet Manager) I knew this would be a fantastic experience. Once I determined that we would be purchasing a 2016 Subaru Outback, Karen made sure that every detail of the transaction, pricing information, and most importantly the car features and upgrades were thoroughly explained. The car was delivered as promised. Since the car was for my wife, Karen made sure that she felt totally comfortable with all the features in this highly equipped vehicle. Her follow-up and ability to deliver what she promised certainly surpassed all of our expectations. Thank you so much. Would definitely recommend Karen for the next family or friend purchase. The finance process was extremely easy as we paid cash for this car. There were some great financing options out there also that were thoroughly explained. Mike in finance did an outstanding job presenting our options to us.

Sarge

10 de oct. de 2015

I wanted to give a terrific review for Chris Preston at this dealership. He assisted us with a situation with my daughter who recently moved from Chicago to Denver. He reviewed lease options and was lower than the other Colorado dealerships. He was willing to take multiple questions and assured us he was here if we needed with no pressure. Worth the drive if you aren't close for this service.Gratefully,Sue

DurangoBuyer

8 de oct. de 2015

We ordered a car online, waited weeks for it to come in and then scheduled a time to pick it up. My wife has been waiting for over 3 hours in the lobby and hasn't even seen the car yet. And she has an 18month old with her. Make an appointment if you want, but pack a lunch, because they have you money and just don't give a xxxx how long you wait. Horrible service.

Julie_B

2 de oct. de 2015

Nikki is amazing! She was so kind, knowledgable and professional throughout our entire experience at Heuberger Motors. This is our first Subaru, and we are so lucky we had Nikki to share her expertise with us and guide us through the process. Buying a car has always been so stressful in the past, but Nikki, as well as Mike Wahl in finance, made the process stress-free and truly enjoyable. We absolutely love our new Subaru and could not be happier with the service we received. Nikki represents Heuberger Motors so well. We will definitely return to Heuberger for our next Subaru because of her. Thank you again, Nikki!

Dotty

1 de oct. de 2015

Poking around on the internet to see reviews on the 2016 Foresters, I discovered Heuberger Motors and started chatting with on-line Salesman, Jim Adams. When Jim was busy with another customer or had a day off, the Internet Sales Director Eric Wass was there to make sure I didn't have to wait to get a question answered. But at the end of the day, it was Jim's knowledge, attention, and willingness to make sure all the details were covered and questions answered that sealed the deal for me. All I can say is WOW! My entire experience was a joy - I love my Subaru, I love my Salesman Jim Adams, and I even love my Finance Guy, Mike Pickett! I highly recommend Heuberger Motors if you are in the market for a Subaru - and an honest, forthright buying experience.

Anne Widmark

30 de sep. de 2015

Having heard good things about Heuberger Moters, I drove to the CO Springs dealership from Santa Fe, NM to purchase a 2016 Outback. My experience with Jim Adams was very positivehe was low-key, no pressure and friendly in a natural, non-salesman way. Jim patiently allowed me time to make sure I was choosing the right Outback, went over all aspects of the vehicle manual, and got me up and running with the car's new technology before I left. Everyone I encountered in the dealership was friendly and made me feel comfortablenot a typical car dealership atmosphere! My only reservation: transaction took longer than expected, due to heavy influx of customers. Over all, an easy and pleasant experience.

Mom from Massachusetts

28 de sep. de 2015

My husband and I were in town from Massachusetts for the weekend to visit our daughter at college and to buy her a car. We wanted to get the deal transacted swiftly in one day so that we could enjoy the rest of Parents Weekend. Nikki made the whole transaction smooth and pleasant and gave a terrific walk-around to our daughter, focusing on all the safety factors that we as parents would have ourself. And she was so patient and sensitive with me and all my worried-mother questions.Massachusetts makes it very difficult to buy a car out-of-state and register it in Massachusetts and Mark in finance was on the phone with our insurance agent at least a half a dozen times to confirm that we were doing everything by the book. He even brought Courtney -- the title expert in the office -- onto the call to make sure we got it right.I had warned my daughter that we were in for a lengthy, unpleasant day at the dealership because of all my previous car-buying experiences, and when we walked out of Heuberger having successfully transacted our business I had to eat my words. We are so happy with our choice of the Subaru Forester for our daughter and know that Heuberger will take care of her if she runs into any difficulties with her new car.

Ranga

26 de sep. de 2015

We bought a new 2015 Subaru Forester last year and then recently in July 2015, we bought a used 2001 Subaru Legacy/outback, both through Rob Marino. we found him always very professional, knowledgeable, patient, very helpful and understanding of senior citizen like us. We would highly recommend him for anyone. Our whole experience at HeubergerMotors was amazing.

Plast1kSp0rk

25 de sep. de 2015

Adam Wells was extremely helpful and personable. Obviously, he was very knowledgeable about each Subaru model, yet he did not try to persuade our decision. He made my wife and I fell very comfortable during the entire process - this was easily the best car buying experience I have had. Thanks Adam. We will see you next time we are ready to purchase a car.

flynn1513

25 de sep. de 2015

Back in 2013 my brother and I purchased two cross treks from Jim Adams, and that was a amazing experience. Just Last month I decided to trade my cross trek in and upgrade to a WRX. Immediately I called Jim, and Jim was on vacation, but that did not matter. From Yellowstone park Jim ordered my WRX and sure enough a few weeks later it arrived and I received the same easy purchasing experience I received two years before. I love the car and I refer people to Jim when ever they ask about purchasing a Subaru!

Tuck2128

22 de sep. de 2015

Joey Worley Immediately contacted me when I reached out for an E-quote on a 2016 WRX. We went through about 4 different models and pricing before I decided on the one I wanted. Even after nagging Joey everyday and asking him question after question, Joey was always quick to respond and happy to help me. He stayed in contact with me throughout the whole process which made it incredibly easy and quick. I honestly couldn't of asked for a better person to deal with.Joey's service is top notch and because of that I will be dealing the Heuberger Motors for future purchases.Mark was also terrific with helping me with Financing. Great team those two. I would recommend Joey and Heuberger Motors to anyone.

astro_data

22 de sep. de 2015

I sing of Subarus, of Heuberger, and Salesperson Karen Lovvorn (with apologies to Vergil and his timeless Aeneid). Our first Subaru purchased from Heuberger, a 1994 Legacy L wagon, had accumulated 213,283 miles. No oil consumption between oil changes, 5-speed manual shift still fun to drive, and 32 mpg at last fillup. But my wife and I decided that it was time to get a newer car for my own day-to-day needs (my wife drives our second Subaru from Heuberger, a 2004 Legacy Outback wagon bought in 2004). POINT ONE - Subarus are extremely reliable. In my opinion, Subaru's boxer-four engine with symmetrical all-wheel-drive is the best-engineered powertrain in the automotive industry. The 2015 Subaru XV Crosstrek 2.0i Premium that we just purchased from Heuberger was our third Subaru. POINT TWO - Heuberger's outstanding sales and service keep us coming back for every new car purchase. We initiated our inquiry about a new 2015 or 2016 Subaru via the Internet, which put us in touch with Ms. Karen Lovvorn, Internet Sales Manager for Heuberger. The special problem that we had with this purchase of our latest Subaru was that we could not make up out minds between another Outback wagon or an XV Crosstrek. Karen very patiently let us test-drive both models under city and highway conditions, and carefully pointed out the features and workings of each. She was extremely knowledgeable about the particulars of each model and asked a lot of questions of us to be sure that she understood our own automotive needs. She made car-buying from a dealer, which most people dread, a very enjoyable experience for us. POINT 3 - Karen Lovvorn is a great salesperson and spokesperson for Subaru and Heuberger. We feel very fortunate to have made her acquaintance, as well as to have purchased our new Crosstrek through her.

ColoradoForever

21 de sep. de 2015

We visited a few times and test drove the Outback, Crosstrek, and Legacy. We were blown away by the level of customer service we received. From the receptionist to the coffee bar staff - everyone treated us with professional respect & excellent service. The sales staff were attentive and informative - no pressure - just very very helpful. They found the answers for every question I had and there were many. The finance person was clear and straight forward. Management was available and responsive. The price we paid was very fair - less than anything I could find online.This is what I want to experience with I make a very major and significant purchase. If you live in the area (or are shopping online) you really should check out Heuberger. Glad we did.

trl821

17 de sep. de 2015

Randy is awesome. Very knowledgable and not pushy. I leased a new Crosstrek Limited with him and it was very easy and smooth. He went over everything with the car with me so I would know how to operate everything. My first visit, he knew I wasnt buying a car yet and still took a lot of time to look over my options and answer all my questions.I definitely recomment Randy! Thanks again Randy!

scooter

11 de sep. de 2015

I owned a small car, and a large truck and was interested in consolidating their uses into a single vehicle. Based on my research and previous experience with Subaru, I wanted to look at the 2016 Outback. Upon entering Heuberger Motors, I was promptly and courteously greeted at the front desk who promptly got me set up with Arthur Tompkins to take a look at the Outback. Art was very knowledgeable about the product, and made me confident in his ability to answer any questions I may have. Based upon their inventory, only the 2.5i models were available to drive. After driving it I decided I could not make a decision without first driving the 3.6R variant. Art understood and did not try to pressure me into an available 2.5i in spite of 3.6Rs being more difficult to come by right now. As it turns out, the next day, a 3.6R (with EVERY option I wanted) became available. Upon driving it, I decided that this was the car for me, and we went in to make the deal. Art's professional and courteous manner, and Heuberger's pricing made this process extremely easy. We worked out my multiple trades and I drove home happy in my new 2016 Outback. The sales process would have been enough to make me happy, and the follow-on service from others at Heuberger, but particularly Art, really impressed me. In one of my trades I had left a CD (which is now out of print and difficult to find) in the drive which is located in the glove box. After discovering this a couple of weeks later, I contacted Art, who tracked down the disc, even having to go to another dealer to whom the car had been sold. I did not expect to ever see the CD again, but now have it because of Art's service that went well above and beyond my expectations. I would definitely buy from Heuberger, and particularly Arthur Tompkins, again.

jlokming

8 de sep. de 2015

I'm a out of state Subaru buyer and this is my first time purchasing a car out of state. January Brooks from Heuberger Motors is a true rockstar sales rep. Compared to the dealerships in California, she had a no haggle / hassle price and was very easy to work with. She is very responsive to her emails, text messages, and phone calls. I also worked with Mark from the finance department. Hilarious guy, very patient and straight forward with the paper work and documents. I received my paper work via FedEx next day air and was provided a prepaid return envelope to ship everything back. Lastly the parts team helped me out with the parts that I wanted to purchase. Very easy and simple transaction. I would recommend this dealership to everyone I know. Very upfront about pricing and no last minute BS prices.

itsnicktime

6 de sep. de 2015

I live in AZ and ordered a 2016 STi from January Brooks. Amazing no hassle price and a pleasure to deal with. I was kept in the loop on everything at all times. Usually, I feel that a dealer is going to take advantage of you, but not here. The financing department was extremely nice and put no pressure on me to buy any extras I did not want. The car was delivered to AZ very quickly in perfect condition. I couldn't recommend Heuberger or January more. They are top notch! Buy with confidence.

Christopher Woodard

2 de sep. de 2015

Lawrence (does not go by Larry) was great to deal with; he was professional, straightforward, upfront, and dealt no BS. What else can I say?

B&T

1 de sep. de 2015

After a lot of homework with Consumer Reports and Kelley Blue Book, we had finally decided on a Subaru and thought what would work best for us was a Forester. We arranged to meet Karen via E mail and she took us to the car we thought we wanted, but after a few questions and a test drive, she suggested an Outback. We almost immediately noted that this was the vehicle for us. Karen gave us a great "no haggle" price that beat what Kelley Blue Book recommended and we drove off with our new vehicle a few hours later (it would have been immediately, but the vehicle wasn't yet physically on the lot. It had to be retrieved by the Heuberger team, which was done quickly and efficiently). Karen gave us straightforward info and helped us make a better decision. Can't say enough good things about her.

Jasmine!

1 de sep. de 2015

At Heuberger Motors the experience of car buying has ABSOLUTELY nothing to do with the history of car buying we have had in the past! What a pleasure! We honestly felt like we were dealing with friends, not high pressure car salesmen. Subarus almost sell themselves, but the folks at Heuberger Motors created a very pleasant, low pressure and informative purchase for us. Keep it up - this is refreshing!

rscottcolorado

31 de ago. de 2015

Love my 2015 Outback. Best price in the US, excellent service during the deal. Service has been great. Love my car and the support that followed.

scott13ty8

30 de ago. de 2015

I couldn't be happier with this dealership & my experience there, I'd certainly recommend them to friends looking for a car. Low stress, no pressure, great selection.

HappyLady

29 de ago. de 2015

No high pressure! Jim Adams was great to work with and made purchasing my first Outback a pleasant experience. We thought I would have to order the particular vehicle I wanted, but Jim was diligent and found just the one for me at a great price. I drove from out of state and it was worth the trip. This was a pleasant experience for a senior citizen and I love my car!

Larry

29 de ago. de 2015

Purchased a 2016 Outback with Jim Adams help. Great service and price. Only dealership to offer Costco price and it beat the competition hands down. Jim was exceptional.

JHC

25 de ago. de 2015

Karen was professional, to the point, candid and extremely personable. We conducted the sale entirely by e-mail and I was highly satisfied. She was always responsive and when we picked up the Subaru she was patient and answered all questions. Karen is great!

legacyAlvarez15

23 de ago. de 2015

Awesome Dealership, awesome service. Mr. Adams was professional, helpful, and direct. Excellent experience for a first time buyer. Was recommended by a friend and will recommend to anyone.

jas01470

23 de ago. de 2015

I went through Karen L. to purchase my 2016 WRX Premium, and she took care of me every step of the way with accurate information and prompt responses to emails and phone calls. I'm 23 and with this being my first new car purchase, I'm glad I ended up with Karen as my sales person. Everyone was very straight up with the pricing of the vehicle, from Karen to the sales manager. The first quote I got was lower than anywhere in the country. Overall great experience with everyone we came in contact with at the dealer too.

VickiB

22 de ago. de 2015

This is the second time that I have made an appointment at Heuberger in which maintenance was not completed on time or incorrectly. We dropped off the vehicle at 8am, but they said it would not be ready until the afternoon because of repairs not finished on vehicles from the previous day. They called me at 4:44pm to tell me that they were just now starting the spark plug replacement. We decided to pick up the vehicle the following morning on Saturday since they already ruined our plans by taking so long on the services. Now, here's the problem. Every time I pick up my vehicle at Heuberger, I have to inspect it inside and out for cleanliness, damage, and to make sure things were put back right under the hood. As usual, the cover for the positive terminal on the battery was hanging loose, the vave clamp was loose on the air filter valve arm, and the air filter clips were not in place. I showed my advisor, Trey, but he really didn't care. You cannot have anything loose on the airintake system because that is a safety issue with the oxygen sensors. On another occasion, warranty work was performed on the window washer motor. I made an appointment for that since you have to for warranty work. Every one in Colorado Springs decided to come to Heuberger for services that day even though I had made my appointment 2 weeks in advance. The shuttle picked me up at 3pm from my house. The service department said that the work would be done soon after I arrived at the dealership. It wasn't. My husband kept asking me over the phone if he needed to pick me up and get the car the next day. The service department kept saying the work would be done soon. When it was finished, they said the work was completed. It started to rain as I drove away and guess what? The wipers did not work. I was pissed. The mechanic did not finish the job and the service department was now closed. I drove back the next day to have everything finished and new wiper blades installed for free. This time I only waited for 30 minutes. So now you know why I check everything before I drive away. I did find a great Subaru dealership in Houston, TX when I visit my mom. Gillman Subaru is great! It's just too bad they are nearly one thousand miles away!

Krtecek

20 de ago. de 2015

Wow, these guys are a family, and they want you to be apart of it. I was never pressured into buying. I was taken care of all my questions answered, and a fair deal was made. I traveled from Texas, and the process was great. January took amazing care of me, along with the whole staff. It was a great experience, and I am now a life long customer. No matter where I live I will travel to purchase from Heuberger.

Colorado66

18 de ago. de 2015

From the first inquiry online to meeting Wendy to driving off the lot, I had nothing but positive experiences. There were no hidden fees or any pressure salesmanship involved. I have recommended Heuberger Motors to everyone buying a car. I have also been a raving fan of my new Crosstrek. So much that my brother purchased one too.

Subydoobydoo

14 de ago. de 2015

John Buescher was excellent to work with (5 stars for him). As another reviewer said, it was cheaper to buy the car, fly down to pick it up, and drive back to my own state (by a couple thousand) than it was to buy anywhere local, and frankly, the service through the buying process was better. The only minor quibble (and the -1 star for the dealership in general) was the paperwork guy (not John) who tried to employ guilt-tripping for extended warranty. That aside, is was a very good experience and I'm happy with the car.

reaper702

11 de ago. de 2015

We just purchased a 2016 WRX Limited with January Brooks at Heuberger and got an incredible deal that our local dealer couldn't even touch. Actually, the local dealer refused to even go below MSRP, much less come close to Heuberger's incredible pricing. On top of saving a ton of money buying out of state through Heuberger, the sales team (especially January) were unbelievably helpful through the entire process. Not only would we recommend this dealer to someone, we also plan on buying the next car here for certain. Thank you again January and everyone at Heuberger.

Fivebranches

10 de ago. de 2015

Our car buying experience was quick and easy on-line and by phone. When Ryan Zaragosa told us Heuberger delivers in state we said sold! Vehicle was deliver to us in Durango CO in one day. Ryan did a terrific job handling all stages of the purchase and going over the car features. Mark Way handled the closing paperwork and gave us options for the loan and extended service agreement. We didn't plan to purchase the Subaru service agreement but he convinced us that it would pay-off in the long-run. We haven't purchased a new car for years and this was the best experience.

HopHeadIpa

6 de ago. de 2015

This was my first internet car purchase and by far the best car buying experience. January was quick to reply to my emails. Absolutely no surprises whatsoever and that's a great thing.Now about the car, I love the WRX. This is my first Subaru and I should have bought one years ago. Jay

Cal

4 de ago. de 2015

Again a great experience buying a car from Heuberger. I came back looking for a new car, previously bought an Outback in 2009, and was quickly helped to find the car I wanted and could afford. The whole experience was quick and painless, no pressure to buy more of a car than I needed. Courteous staff and willing to help.Skylar Short in particular was very helpful, knowledgeable and no pressure during the whole process.

Emily

1 de ago. de 2015

My husband and I had the easiest and most pleasant car buying experience at Heuberger. Josh Martin was fantastic and I highly recommend contacting him via email prior to visiting the dealership- he arranged our test drives in advance and was very knowledgeable about the forester and the outback. The whole processs was stress free and simple- we won't buy from another dealership again

mwbissey

31 de jul. de 2015

Everyone was very pleasant, courteous and helpful. My wife & I were impressed with the vehicle selection and how quick the buying process was. We would definitely recommend buying here & we'd go back.

BigDaddy

29 de jul. de 2015

If you are looking for a salesperson who is knowledgeable, patient and just an all around good guy then this is your man! He's the kind of guy you want your daughter to find. SERIOUSLY. Absolutely enjoyed working with Sean. I will be buying a second car from him shortly.

Nick.Lidestri

26 de jul. de 2015

I recently bought a 2016 STi. January was great and I never felt out of the loop even though I was purchasing the car from New York. The whole process was seamless and I would definitely purchase through her and Heuberger Motors again.

The Robbinses

24 de jul. de 2015

My husband got a new job, which forced us to find a second car fast. We assumed we were still at a stage where we only had decent enough credit to get a fairly newer used car, but thought we would just test the waters to see if there were any new cars we might be able to afford. Subaru is our brand for sure, and my husband has been eyeing the XV Crosstrek for a while. Clayton helped us figure out some of the numbers through email, and helped us realize we might actually be able to buy new. We got pre-approved through our bank based off of the numbers he gave us, so we decided to head to the dealership to talk in person about the fine details. We showed up at the dealership to talk to Clayton, but he was busy with another customer, so Skyler took over helping us out. We told him what we were pre-approved for, but asked what we would have to do to get my husband's first choice. Within just a few hours we went from discussing the details and test driving with him, to signing the paperwork with Dawn before driving away in the exact 2015 Crosstrek we wanted. Dawn was definitely a smooth talker and got us to get some extra warranties, but with the dangerous daily drive my husband now has to do for his new job, they are all completely necessary. We want to thank everyone that helped us through the process. We will definitely be back in the near future to upgrade my old car into a Forester. My husband can't have all the fun!

Carol

10 de jul. de 2015

I had no idea that my transmission was going to go out on my beloved car. So when it did I looked online at some vehicles at Heuberger. Dave Anthony contacted me immediately and when I went in he showed me four vehicles and I ended up with an '02 Forester that was one owner, low miles, and well taken care of. We both felt it would fit my needs at this time and be a reliable vehicle for me. Dave knows his business and was not pushy. I would certainly recommend him to others needing a car.

J&K

9 de jul. de 2015

Karen looked after us and made our purchase a very pleasant experience. From first contact by Internet then phone, then in person to complete the purchase Karen was there to answer all our questions and concerns no matter how minor. When we took delivery Karen was very generous with her time to explain everything we needed or wanted to know about our new vehicle. We are glad we drove 300 miles to buy our new car from Karen and Heuberger Motors. We will certainly recommend to anyone who is in the market for a new car.

TravelsAcrossItaly

8 de jul. de 2015

I recently purchased a 2015 Crosstrek from Heuberger and the internet representative, Lyle Wikner, provided outstanding service and support. My home is in North Carolina and despite that distance (I have family in Colorado Springs), the transaction, even with challenges regarding the financing, were handled flawlessly by the dealership. If you live someplace other then Colorado, give Heuberger a chance to prove that they are not only the largest, most successful Subaru Dealership in the U.S.; they are also the most professional. Lyle is an incredible professional and will be of help to you as will the staff at Heuberger.

CSCGIG

8 de jul. de 2015

We had a great experience from sales and internet folks hence the purchase for our third Subaru! We weould go back to Heuberger Subaru over any other Subaru dealership in the country.

Taffy762

4 de jul. de 2015

Every salesperson I saw gave me a smile. I had the showroom door opened for me three times; people said hello and asked if I needed to speak to anyone in particular...then had that person paged for me. The young lady at the coffee counter was friendly and efficient and helped me right away. This all happened even though the dealership was very busy.

Nate

1 de jul. de 2015

This being my first time buying a car I was very impressed by Karen's ability to answer all my question and ease the stress of a major purchase.

offroader

26 de jun. de 2015

I have been looking at buying a Subaru for 4 years. I have been in Heuberger's showroom for over 20 hours tptal. I met Lyle Wikner through the Internet program and we immediately arrived at a solution to my requirement for an Outback equipped as I wanted and very competitively priced. He answered every question I asked and developed several alternatives that met my needs. After the purchase was completed, he gave me a very thorough new owners orientation. A no pressure sales person who lets the product speak loudest.

Tina.

24 de jun. de 2015

Karen was awesome!! No pressure sales. Very knowledgeable. I will recommend her to family and friends. I have had bad experiences in the past and was anxious about buying a car. Karen out me at ease immediately and my anxiety was gone

Unhappy

22 de jun. de 2015

I cane into the parts department on a number of occasions. I had purchased a used Subaru with body damage from a private party and needed a number of misc parts, connectors and screws. Every time I walked in I was ignored and had to stand there for a few minutes before anyone would even look up and acknowledge that I was there, much less, say hello. I don't mind if you are on the computer or phone but a simple "just a minute" or wave would be enough. I needed to have some fender connector pieces looked up that were not available on the online drawing and could barely get the guy to look them up. I wondered "Who would ever buy a car from these guys?" until I went to the service department where the employees there were all helpful, friendly and fantastic.

avigdor6

21 de jun. de 2015

We just bought our second Subaru through Nikole. Her response and service throughout were exceptional. We live in another state, a 6 hour drive away. Our trade-in price ad purchase price were negotiated in advance with Nikole's help. She answered every question and concern we had promptly and accurately, and with a friendly smile and patience. On the day we actually came in, she spent the required time with us walking us through the documentation, and explaining why some details (e.g., social security numbers, which we don't like to hand out!) were needed. The trade-in value we got was what was promised, as was the price of the vehicle. She then showed us around the vehicle, spending as much time as was needed to explain the multitude of new buttons and settings the new and advanced Subarus have. Two hours after we left to drive back, I realized that one function was not working as advertized. I called her cell number, and she immediately responded telling me which button to push, and voila - the issue was resolved! Her in-depth knowledge, coupled with her personal friendliness and willingness to help make her an exceptional asset for Heuberger, and a pleasure for the customers.

2015OutbackPremium

21 de jun. de 2015

Quick and easy to purchase on-line. Vehicle was ready for pick-up when we arrived. Ryan Zaragoza did a good job handling the initial stages of the purchase and going over the car features while we waited for finance. Michael Wahl handled the closing paperwork and gave us options for the loan and extended service agreement. We didn't plan to purchase the service agreement but he convinced us that it would pay-off in the long-run. We'll see in seven years if it was needed and worth it.

Colomtnman

20 de jun. de 2015

This is the second Subaru we have bought at Heuberger Motors. My go to Sales Person is Jim Adams. I can always expect him to be honest and fair throughout the process. I trust this dealer and Jim enough to always recommend them when someone I know is looking to buy a new car. The dealership goes out of its way to make you feel comfortable throughout the buying process, to include financing the vehicle. They also have an excellent service department to boot!

Greensubi

17 de jun. de 2015

Lyle Wikner provided great service, from the time we decided to purchase a car until he handed us the keys. He has even followed up with us after the purchase. We knew exactly what we wanted and Lyle never pressured us to get upgrades that we didn't feel we needed. We will be back for our next Subaru in a few months and will definitely recommend Lyle and Heuberger Motors to others.

Wikman

17 de jun. de 2015

I've been dealing on the internet with Lyle Wikner for nearly two months. When I finally made a decision Lyle was there for me. The process was painless. Lyle was extremely professional and understanding of my needs. I feel I got a great deal !!!! I highly recommend HEUBERGER Subaru and Lyle Wikner for new car sales.

Flanman

16 de jun. de 2015

I emailed Heuberger inquiring about a trade and which vehicle I was looking for a few weeks out from my trade in date. I went in and was greeted with outstanding service and face to face with Lyle. Was in and out of the dealership in around two hours paperwork and all. Very stress free experience and will come to them again for future vehicles.

Cos_719

12 de jun. de 2015

Needed a new family car since my wife's '99 Outback was finally beyond the expense of repair. We did our research on many makes and models and settled on test driving a 2015 Forester Touring for one of our primary choices. We went through our bank first to take care of all loan questions and approval. When we arrived at the dealership Bernhard met us, asked us a couple of questions and went to get a Forester for us to test drive, when it came down it did not have the options on it that we were looking for so he went back and found one that did - and did it quickly. The test drive was fantastic and learned a lot about this car form Bernhard along the way as we tested the features. After the test drive, we knew we found the car we wanted. I highly recommend this model - everything perfect, except for the outdated GPS which you can read about on all review boards - but the rest of the vehicle is amazing!On to the purchasing Bernhard was quick, efficient, knew what to do and where to go to get all the paperwork done quickly, professionally and correctly in a very short amount of time. He went over all options and answered all questions in a friendly and knowledgeable way. Everything went as expected from initial paperwork through all financing questions and agreements. Can't even explain how much I felt valued as a customer during this process. Finally, let's move on to the 'after' purchase experience. It did take me a couple of days to get my window tint scheduled, no fault of Bernhard as he wasn't involved in that process, but did contact me to get scheduled anyway. Also, after a few days a piece of molding came off on the vehicle - a small piece hardly even noticeable, but since it is a brand new vehicle I wanted it repaired. I contacted one of the managers who had sent me an email about my experience and explained what happened and that I would like nitrogen in my tires. He said he would take care of it that day and called back 5 minutes later to tell me I could come in to get both items fixed. When I arrived at the end of my normal work day, Bernhard met me at the service bay (I did not call to say I was on my way) shook my hand, told me everything is ready and that he was going to oversee all aspects of my requests - and he did - he didn't just leave it to the service guys (who are also excellent) and try to go make another sale, he stayed with my vehicle, forgoing any potential sales to make sure I was happy and satisfied. That says a lot about his character right there. I am ecstatic with the service I have received before, during and after the sales process with my sales person and Heuberger in general. Great dealership!

thom506070

10 de jun. de 2015

I was in need of a new car quickly and wanted to purchase the 2015 Subaru Legacy. Thankfully Heuberger Motors had the exact car I wanted in transit with an excellent price. Even though I lived out of state, January Brooks at Heuberger Motors was excellent in sending me information about the car I wanted and answering all questions that I had about buying the car. I was also able to get the financing I wanted from Mark Way. January did everything to ensure that the car was delivered to me in perfect condition. This was the easiest car buying experience I ever had and I plan to use Heuberger Motors again for any future Subaru purchases.

CS

8 de jun. de 2015

It was especially helpful that Heuberger Motors offers a fully-fledged internet sales operation, which is convenient for out of state shoppers such as myself, communicating by email and phone on my schedule. Also, good, no-haggle pricing, assuming due to the volume they sell at. It was a pleasure working with Ryan - very friendly, no BS, etc.. The onsite, complimentary coffee was a nice touch, especially after the 6 hour drive to the dealership.

myszman

8 de jun. de 2015

Ryan Zaragoza was our salesperson for our transaction in purchasing a 2015 Subaru Outback for my wife's retirement/birthday present. From beginning to end, Ryan took the time to keep us posted as to the status of delivery of the vehicle, as well as answered any questions which we may have had.What makes Ryan a super salesperson????..he proved to place his client's interests ahead of his own. He took the time to demonstrate the important features of the vehicle so that my wife clearly understood each feature's operations...for that she was extremely grateful.I want to say that I hope all your salespersons are as gracious and customer-service oriented as Ryan. This was a great experience and we'll certainly recommend Heuberger's and Ryan Zaragoza to our friends and family.Regards and Thanks,Krzysztof (Chris) and Diane Myszkowski

Nubietosubie

3 de jun. de 2015

Nikki was awesome to work with, from the initial quote to handing us the keys, she has been prompt and professional. We never felt pushed into financing or extended warranty, just given the numbers for us to choose.

StephenA

22 de may. de 2015

After My wife and I sold our precious 2012 fully loaded 3.6 Outback, we went shopping for the best price for a brand new 2015 loaded-to-the-max Outback. Of course, we had to order one to get the exact color and options packages we wanted, so we went to an online service and filled out the form specifying everything. David contacted us and gave us Heuberger Motor's internet price, and I am happy to say that it was so reasonable, no other dealer would even touch that price. We put $1000 down and ordered our "baby" which is now due to arrive on or before June 1st. David was so helpful and responsive, he made the whole process really enjoyable. He emailed us the exact car and VIN which made it easy for us to to get a CUDL AutoSMART loan certificate from our credit union. This made it worthwhile for us to travel down from northern Colorado - we plan to break in our new car's the engine on the return trip.My wife and I are usually a bit leery of going to dealers, but I have to say that David is all honest service and NO hustle or hassle... If you're looking to buy a car, do yourself a favor and contact him - you can't do any better than David!Many thanks in advance to Heuberger Motors and David Oberto - we'll be seeing you shortly to bring our baby home : )Stephen and Garnet

Roberta Hovey

22 de may. de 2015

Never a dull moment. Joey is one cool cat, and went out of his way to ensure I was comfortable and that everything went as smoothly as possible for me. He also ensured I was well informed of the ins and outs of my new crosstrek. I would work with Joey again in a heartbeat and recommend him to others.Thanks Joey!!!Mike Wahl in finance made this a super easy purchase, the paperwork was a breeze! Thanks Mike for all your help and for ensuring I got the best possible.

Chris

20 de may. de 2015

We were visiting from Ohio and stopped into Huebergers as there is very little selection in Ohio. Tommy answered our questions, found us the car we were looking for and helped us thru the buying process quickly & efficiently. We drove our new Forester home to Ohio and love it.

imprezabuyer

20 de may. de 2015

We had a pleasant visit to Heuberger Moters on Monday to get our Outback serviced and buy a new car. JIm Adams was helpful and friendly and the deal was smooth. This is the second new Subaru I bought there. I fully recommend this dealership and I will return there when I buy my next car. .

Doncorwil

20 de may. de 2015

This was my 2nd new car from Hueberger and I must say this was awesome as well. Ryan was great start to finish. Had a new car built with the specs I wanted. Received car within the time frame noted. Love the car! Love Hueberger! Thanks Ryan and team!!

Bill H

18 de may. de 2015

Working with Karen was great. She responded quickly to all of my questions, is very personable and professional and I got a good price. The purchase of my Subaru was a lot easier than the one I did up in the Denver Metro Area late last year for my daughter. Definitely worth the trip down to the Springs.

Bob

15 de may. de 2015

This is the third Subaru my family has bought from Nikki. Each time the process was simple and easy and the price could not be beat. I highly recommend this dealership and Nikki for your purchase of a new Subaru. This is my fifth Subaru and in my opinion it is the best car for the price especially in the intermountain west.

LindaS

11 de may. de 2015

I researched cars to finally replace my '98 Mazda 626 with 260,000 miles on the odometer. Heuberger Subaru was the third Subaru dealer I visited - last chance for Subaru to convince me to become a customer, after visiting 2 other dealers in New Mexico. Lyle Wikner and the entire Heuberger dealership are committed to providing outstanding customer service, product information, and treating a potential buyer with kindness, consideration, and honesty. I decided I wanted my "new car buying experience" to be enjoyable, educational, and feel that I was well taken care of at the dealership I chose. Lyle and Mike (finance department) exceeded those expectations - so the 4 hour drive to Heuberger was worth the trip. Thank you Lyle and Mike.

K Norris

11 de may. de 2015

After having to deal with a very unpleasant and dishonesty with another dealership in Denver area, my husband and I are very happy with our purchasing experience with Heuberger and especially with Lyle! He is up-front with everything, easy and awesome to work with, very respectful and we had a painless buying experince! Our car was ordered (with the options we wanted) and delivered as promised, and when we went down to Colorado Springs to pick up our new car, we were in and out of the dealership in 2 hours! If you are looking to buy a new car (or even used one), we highly highly recommend to see Lyle!

Dave1979

11 de may. de 2015

Purchase of our new Subaru Outback was the best car buying experience of our lives thanks to Lyle Wikner and his Heuberger Motors team members. Responsive, respectful and very welcoming. If you are considering a new Subaru, Lyle and the Heuberger Motors team is your best choice.

DMiller

10 de may. de 2015

Working with Joey Worley on my recent purchase was a breeze! I pre-ordered my vehicle online from Heuberger based on their solid online reputation and their incredibly reasonable prices. I received a quote within minutes of my initial inquiry which was thousands less than other dealerships. My car arrived a week earlier than expected, and Joey even came in on his day off so that I could finalize the deal on a day that fit my schedule. I was pleasantly surprised to see that the price I was quoted online, was still the price upon delivery. No funny business, no surprise extra charges, no high pressure finance department. Just the price we'd agreed upon. I'd recommend anyone in the market for a new Subaru strongly consider Heuberger. Despite them being a 3 hour drive from me, I wouldn't hesitate to purchase another vehicle from them again.

EPP

10 de may. de 2015

Heuberger has always treated its customers with respect, period. Lyle Wikner was especially helpful and easy to deal with during the process of negotiation (almost none needed on the purchased Crosstrek) and the value for my trade-in. Easy, fast, efficient, and completely reasonable.

ajbseb

10 de may. de 2015

I contacted Heuberger Subaru via the internet and Lyle Wikner responded the same day. I was looking for a Legacy 3.6r Limited and I had done my research for months on the vehicle so I felt comfortable with options, color and how much to spend. Heuberger (Lyle) returned a quote UNDER what I expected to pay! When I visited the dealership, Lyle was ready with a vehicle for me to test drive, sitting out front, cleaned and all ready to go. He was very attentive, on time for my appointment, and listened to my concerns throughout the test drive. Although the exact configuration that I wanted was not on the lot during my visit, the ordering and delivery was about as painless as things can get. I had a few special requests that were all made without a fuss. Signing documents and reviewing warranties with Dawn Patterson was both quick and very informative. I had a problem with the local Colorado Springs roads (large pothole damage) and because of sound advice on extended warranties, I was completely covered for my incident. Thank you Heuberger for keeping faith in excellent customer service during and after a sale. You've earned a lifetime customer. Now please see if you can Subaru / Fuji Heavy Industries to bring back the Baja!!

Dave

9 de may. de 2015

Awesome!The salesperson was very considerate and understood the type of vehicle that we want to purchase. I feel that the sales person was customer oriented and provided A good showmanship on how his company operates.

doug1

9 de may. de 2015

Heuberger Motors is the best dealership I have ever gone to, Lyle Wikner: is a as good as it gets he listens to what you want, then helps find that dream car, anybody that has the privilege of getting Lyle as a sales rep. will see that he listens to you and that is important, at least it is to me, I have walked away from many dealers because they don't know how to listen. Lyle Wikner and Heuberger Motors are the best.

Bigbrowndog

9 de may. de 2015

Karen is a great person to work with if you are considering a new Subaru. She knows her product and knows the process. Plus, working with her on the internet side means you know what you will be paying before you walk on the lot, and don't have to haggle. We got a great deal, below invoice, and on the car we wanted. Thanks again Karen!

green machine

8 de may. de 2015

I purchased a 3.6H Outback from Ryan Z., custom built to my specs. I had looked locally but no other dealership could touch Heuberger's price. He walked me through every step, and kept me updated on when to expect delivery. When we arrived to pick up the vehicle, he was ready with all the paperwork. It took about an hour to finalize everything, then he walked me through all the features of my new Outback! I got exactly what I wanted, and the price was untouchable! Thanks again, Ryan, for your professionalism and guidance through this process.

Joshua N

29 de abr. de 2015

Working with Karen and Joey really lifted a lot of doubts I had on the my shopping experience making it actually quite enjoyable. Bought my first car through them and I am extremely happy with the service they gave me and the time they put into making sure that I'd be satisfied by the time I left the lot with my car. I will definitely be recommending them to acquaintances who are looking at buying a new car.

Joe

27 de abr. de 2015

I have purchased 3 Cross Trek's from David in the last 3 months. All are needed in our business. David provided a price that worked for us but his professionalism, attention to details and meeting our needs is what sold the vehicles. Because of the business we are in, we had very little time to come into the dealership and finalize paperwork. David kept his appointment with us, made sure that everyone involved understood that we were on a time schedule and was able to complete the paperwork process very quickly. I would highly recommend David, if your simply looking for a vehicle at a good price and want to enjoy the experience.

ride on

27 de abr. de 2015

From start to finish Jim Adams not only found us the Forester we wanted but answered all of our questions and was always ready for more...we had plenty! When Jim wasn't there Eric Wass became our go to, same friendly, professional, no pressure sevice. Dawn Patterson took care of the financing, also in a very friendly, professional and no pressure manner. Couldn't ask for more, would recomend Jim and the rest of the staff to anyone.

sikness10Prod

22 de abr. de 2015

I initially came in just to look around at prices and such. No actual intention to go from there. Sean O'Donnell was more than helpful. Very professional, very informative, motivated and an extremely good attitude. I would recommend heuberger in the future, and direct my referrals to Sean. Very satisfied, highly pleased.

MaryJane01

22 de abr. de 2015

I've been researching new vehicles for nearly two months and finally decided to get a Subaru Outback. After "building" a Subaru on the manufacturer's website, Patti found the one for me! The right color, trim, options and accessories, everything! They took my deposit over the phone to hold it (they can't keep them on the lot since they are such an amazing vehicle!) and got the couple other accessories I wanted installed the following day for me. Patti was such a sweetheart, very personable, easy to talk to, and extremely knowledgeable. I would recommend anyone coming to Heuberger to go and see her. On the financing side, Dawn was very low pressure, recommended valuable products to protect my vehicle well into the future, and a very laid back individual. It wasn't all business, but rather, it was more personal with the added business talk. We talked about our families and interests; we found things we had in common. My overall experience with the Heuberger staff was amazing. Everyone I encountered there was friendly and willing to help and answer questions. They let me purchase at my own pace (nearly two months of deciding what vehicle I wanted to buy) and there was no pressure at any point during my interactions with them. Patti was just as excited as I was with the purchase of my Outback and she told me that seeing my excitement definitely made her day! Thank you Heuberger Motors!

DannyTaylor36

15 de abr. de 2015

Johnny is by far the most dedicated person I've ever done business with! He got me the prices I wanted and the services I needed. He is truthful in his work and does an outstanding job!

surtr2015

14 de abr. de 2015

Skyler sold me a 2015 Limited WRX. I had quite a few questions and had him price out several different cars. He was very courteous, friendly and most importantly, exhibited a "zero pressure" attitude. The car search and purchase process was great. I wish all salespeople worked like this.

Alex W. Price

9 de abr. de 2015

I went into the Heuberger dealership looking to get out of a cumbersome lease and into a new Subaru WRX. David O'Berto was the personification of perfection throughout the entirety of the process. Not only was he a straight-shooter, a truly invaluable quality, with me from beginning to finish, he made himself available at all hours and stayed two hours late even though we didn't make the sale official till the next day. He was sincere, approachable and I never once experienced the negative stereotypes associated with buying a car. I'd recommend him to any one of my friends and family if they were thinking about buying a car. Thanks David!

lkadams

9 de abr. de 2015

Ryan went above and beyond to work out a great deal on a new 2015 Impreza wagon. I didn't want to do a lot of shopping around, and he was able to arrange the car I wanted with a super competitive price, so I could just show up and do the paperwork. I really appreciated him and his manager Eric. I had a good experience at Hueberger and I love my new car! Thanks to Ryan and Eric!

Vince

6 de abr. de 2015

Some opportunities for car purchases are planned in advance. Other car purchases happen rather suddenly -- like this one. My previous car was on its last legs and I had to get a replacement. I went down to look at a 2014 Forester I had seen on Heuberger's Internet site. I drove it. It was a nice car, for sure. I decided to drive a 2015 -- and loved it. Jim Adams made the whole experience pretty low-pressured and very reasonable. I felt like they listened to my automobile needs -- the individualized and personalized attention -- and made it possible for me to drive away content with my purchase. The price was right, and we were able to get the financing for an acceptable deal. I would also like to commend the folks who prep the car before handing it over to the new owner. They were meticulous! In fact, they pulled the car out of the bay, checked it out with the better light of the afternoon sun, and pulled the car back into the bay for some last touch-ups and polishing! Awesome.

Oldfart

2 de abr. de 2015

This has probably been the most satisfying car buying experience in my 70+ years.First contact made through internet, ended up dealing with David Obrate. He is terrific - spent a lot of time with me figuring out option levels, talking me into some things, out of others. He is the first salesman I have run across that does not stand nose to nose with you so he can reach around and feel how fat (or thin) your wallet is. Once the car was figured out, the money part was easy - this is the car we have, this is how much it is, this is how much we can give you for your trade in. This is the bottom line. What color would you like? No wishey-washey, no haggling, no beating around the bush. Just like buying a candy bar. Refreshing. Delivered the car well, gave me a short crash course in programming the computer, with demonstrations. In the couple of weeks since delivery have gotten phone calls confirming my satisfaction, including an offer to have someone spend some time with me on the programming - I am no Bill Gates. Not used to such service - usually its grab the money and run. Car was clean and well detailed. Nice touches. Revisited the dealership as had a service question - they seemed to care, answered my question with pleasure.I have no problems with 5 stars. Only comment (not complaint): Car had 40lbs in each tire, not the 33-32 recommended, and coolant was at the MIN level. Have to wonder about other make-ready checks - wheel lug nut torque, for example.

Dean

31 de mar. de 2015

We purchased a 2015 Legacy working with Eric Fruits. We found him to be truely professional, knowledgeable of the brand and a pleasure to work with. Hueberger did not have the color we were looking for but they found it in Denver and within a day it was ours. He oversaw the entire process from start to finish. If you have the opportunity to look for a vehicle at Hueberger I would suggest you ask for Eric.

Not_quite_The_Stig

30 de mar. de 2015

They say to never meet your heroes, but I finally got to meet the STI I've been dreaming of for 10+ years and I have to say my experience with the car, and Heuberger, vastly exceeds all of my expectations.Every step of the way was nothing less than an amazing experience. I first got a prompt phone call from Eric Fruits after submitting my inquiry online, who then took quite a bit of time letting me know the difference between all the STI models and what they had available. When I arrived at the dealership Eric was with another client (I was so excited I just showed up without any kind of appointment), but Wendy Masson was more than happy to show me the car in the mean time. She even let me at least start it up, which was awesome since they don't allow test drives on the STI, which anyone looking to buy that specific model instantly appreciates knowing they will be the first one to really drive the car any distance (odometer read 5 miles). I only went in planning to put some money down to hold the car until I figured out my financing situation (borrowing money from a relative). I never expected to qualify for credit because of past credit troubles. Both Eric and Wendy encouraged me to just give it a go and try, what was the worst that could happen? This actually really surprised me as when you are someone with past bad credit you get a feel for how banks and such tend to look at you, and here I was applying to buy one of the most coveted cars on the lot. What I got instead of the, "are you kidding?" look that I half expected, was nothing short of extraordinary. I was treated with utmost respect and Eric walked me through every part of the buying process, and even hung out with me and chatted at their cafe area while we waiting for word on financing to come through. I was never left in the dark and Eric was awesome about answering any questions that I had.My next stop was with Mike in finance who was able to get me approved, worked with me on a down payment to get my monthly payments into the range I wanted, and got me an amazing rate that I never expected to qualify for. I worked hard the past few years on improving my credit, and Heuberger worked very hard to get me an awesome loan. Mike got me all squared away to come in and pick up the car the next day when I had the down payment.I wasn't going to be able to make it in till later in the evening on Saturday and Eric said he was already going to be gone by then, but setup for someone to help. Eric even called me Saturday afternoon to find out what time I'd be there and made sure Skyler Short was there waiting to get me into my car.I had to go back today to pick up some paperwork I had forgotten and Eric was there waiting for me, I was in and out within a few minutes. On my way out he told me he would get in touch with the window tinting company, and literally within no time I had an appointment that would work with my work schedule.The entire experience has been amazing and I'm looking forward to going back, for any reason! The staff is wonderful, the dealership itself is fun and inviting, and I know that anytime I go in I'll be well taken care of, and so will my car.

bstrawn

30 de mar. de 2015

Adam was helpful and professional. He also was very up front about the vehicle. Adam helped me through the process in such a way that I felt comfortable and confident in my purchase. I appreciated his candid approach.

STI guy

28 de mar. de 2015

A truly exceptional and professional experience with this dealership over the miles from Las Vegas. January Brooks was immediately available. We had a good discussion of what I was looking for, and she immediately had suggestions and options for me. She didn't miss a beat. When the car I was looking for arrived early, she immediately emailed me with a picture so I had dibs on it! I immediately reserved it and the purchase process began. Even though January began a vacation, she still remained available to answer my questions over a weekend. Mark Way was excellent to deal with with closing the deal. These guys are total pros and offer the best prices. Can't beat it!

d2theyip

26 de mar. de 2015

Bought a 15' Subaru WRX online with January and Co. Heuberger made the car purchasing experience very easy and smooth. The information provided in order to have the vehicle shipped to a different state was a simple process as well. Thanks Heuberger!

DAJ

25 de mar. de 2015

Jack Boehm talked my language. He was straightforward, no games, helpful, and seemed truly interested in my getting not just what I wanted but what I needed. He's a good man. I've bought a good number of cars before but no transaction has been better than this one with Jack.

2015CGMOutback

21 de mar. de 2015

We wanted the hot selling Outback 3.6R with eyesight, and no dealer in Denver had them in stock much less were willing to sell below MSRP. I noticed a 3.6R fitting our needs showing "in transit" on Heuberger's website and I figured I would give them a shot. I sent them an email with a request for a quote on a lease for one, and Jim Adams promptly responded with a no-haggle quote for the car that was over 70 dollars less PER MONTH than the lowest dealers in Denver on the same exact lease terms (36 mo/15k per year, only first payment due at signing). Jim answered all of our questions and I put a deposit down for the car the same day. He then promptly responded with the vehicle pipeline report showing our Outback's current status in the build/ship process. We also received weekly updates until we got one saying our car was ready for pickup!Delivery couldn't have been smoother. Jim greeted us at the agreed upon time, and took us to see our car which was all clean and ready to go. We headed in to do the requisite paperwork/credit app.Jim then introduced us to Dawn, our finance manager. She came over to us at Jim's desk vs. having to go to the finance office, which was a small but nice touch. She explained all of the service plan/warranty options but at no time did I feel as if we were being "pushed" to buy something we didn't want or need. She was very professional and fun/easy to deal with during the entire process, and before we knew it we were ready to leave with our new car.Jim showed us all of the features of our new Outback, explained the break in procedures, and even set up my phone on the car's infotainment system. Time from showing up to the dealership to driving out- 70 minutes and a good 20 of that at least was spent with Jim showing us the features of the new car. Overall we were both extremely pleased with the overall experience and service from Jim and Dawn. They made the process predictable, quick, professional and even fun. We have no hesitation in using them again when we are ready to buy another Subaru!

Boulder Subaru

20 de mar. de 2015

Only positive things to say about Karen. This is the second car I've bought from Heuberger. I live 100 miles away, so you know I went there on purpose. Karen got me the best price, was very friendly and made buying a car an easy experience. The finance department gets my kudos, too. Mike was able to transfer an extended warranty from my old (totaled) car to the new one. I feel like I always come out as far ahead as is possible when buying a new car when I buy it at Heuberger.The best line of the day, from Karen, when I was whining that I didn't plan to buy a new car, but that we were caught in a 50-car pile-up in the mountains (my Subaru didn't hit anyone, but was hit by 2 other cars), "Subarus are supposed to give up their lives to protect their owners". (Yes!)

coyle235

18 de mar. de 2015

Great experience everything about the service was amazing. Price was exactly what I was looking for and Josh Martin took care of everything. If any service member is looking for a Subaru I would suggest Josh Martin.

redshift20

18 de mar. de 2015

I just purchased a 2015 WRX from Jim Adams at Heuberger and I could not be happier with both the car and the experience. The staff was helpful and courteous and the facilities are second to none. I only wish I lived closer so I could use them for service.Jim was great to work with over email. He answered all my questions, helped me to reserve the car I wanted and scheduled a time to go down and pick it up.If you are looking for a Subaru, I highly recommend Heuberger for both price and level of service.

LRodriquez04

16 de mar. de 2015

A very big thank you to Karen Lovvorn and Dawn Patterson. You two were awesome!!! Karen went above and beyond answering all my questions. The 6 hour drive from New Mexico was worth it. Nobody in state could even come close to beating Heubergers price.

Rena

16 de mar. de 2015

Just bought my first Subaru, a 2015 XV Crosstrek. Great buying experience, from initial e-mail contacts to meeting Jim Adams in person, to final purchase. No pressure. Straight forward. Jim was very knowledgeable and I felt I got the best deal after all my research. Mike Pickett with finance was also very professional and respectfull. I was thoroughly impressed with this dealership. Would recommend them to family and friends.

Gwen

2 de mar. de 2015

Andy Dearing was fantastic. No pressure, just the facts. He was patient and answered all of my questions. Not only did he engage with me, but answered my 10 year old daughters questions as well. He knew the vehicle and searched found questions that he may not know the answer to. I appreciated he is willingness to say "I am not sure but let me find out for you" vs just making up an answer. Thank you!

alq

2 de mar. de 2015

From initial email to sale close, Heuberger Motors and January Brooks along with Mark Way made my car buying experience quick and painless! Very great job and will recommend to anyone looking for an easy, fast experience.

oakstream

14 de feb. de 2015

Purchased my 2nd Subaruand my first WRXfrom Heuberger in February 2015. January, the internet sales manager, was amazing. Friendly, knowledgeable about all things Subie, and extremely low-pressure. She walked me up and down every model available, provided insight on which trims, colors and options were most popular, and guided me through every stage of the buying process.When all was said and done, I got an AMAZING price on a 2015 WRX Limited (seriously, try to find better in North America), a solid deal on my trade-inand no dealer-typical pressure to add on parts or incentives like extended warranties, longer term loans, etc. January was almost more excited than I was to see me sign on the dotted line and drive off into the Colorado sunset.Simply put, there's a reason Heuberger is so popular: they genuinely care about their customers' happiness, and are able to offer the best Subaru pricing around, period. They've definitely earned a lifetime customer in me, no matter where I might be living the next time I'm in the market.JeffDenver, CO

mev1960

5 de feb. de 2015

Josh was great!! He knows Subaru and was not at all pushy or what I would call a part of the "Trenchcoat Guys" who wait outside and as soon as you drive in they are opening the door before the engine is off. Not the way I like shopping for a car by having a hoard of guys standing over you before you have even parked.Josh took his time to explain all the features of the car we were interested in and this was done before, during and after a test drive. We bought the car, finished the paperwork and when our vehicle was finished after detailing he again went through everything on the car again before we drove off the lot.I will be buying another car from Josh towards the end of the year as his way of being a salesman is what my wife and I expect from a dealership. GREAT JOB!!The downside to our car buying experince was dealing with a VERY PUSHY finance guy; Michael.. all I have to say is I will never deal with the finance department except to sign the final paperwork. I will tell them upfront my requirements and if they do not comply then I will find a dealer that will. TERRIBLE waiting hours for someone trying to push a lower interest rate, extended warranties, GAP insurance and a new program he called MAG...I will always go in with my Bank pre-approval check and never deal with those guys again....Sorry Josh for venting and taking away from your superior job of meeting our expectations...Thank you again..

psy13uck85

3 de feb. de 2015

This is my first car purchasing experience and I am happy to say the people in Heuberger Motors took good care of me. Before I took into consideration of purchasing with them, I look into the dealerships in my area (Northern California) and they had zero inventory of what I wanted. So I did some research and found out about Heubergber Motors. Their inventory is by far the most impressive I've seen. I just browse their site and request an online inquiry for a quote. Clint sent me a quote few minutes later and let me know what he had and what he can do for me. After exchanging few emails we agree on the car, waited over a month the car arrived.That's where Mark comes in, filled out the finance paper work online, got a call from him when I qualified for loan. He sent me some paper work overnight to fill out. I messed up on one of the application and he resend one the next day. He was easy to talk to and very friendly. After all the paper work was filled out, Clint scheduled a shipping company to have my car shipped to my house.Now I am happy with my new 2015 WRX! Thanks Clint and Mark!!!

zwliu99

2 de feb. de 2015

I just purchased a new 2015 Outback from Heuberger. Great prices with friendly and knowledgeable service made this an awesome buying experience. Since I needed the car by a certain date, I was a bit nervous when delivery the car was delayed due to bad weather. As I was weighing my options, Jim was very friendly and understanding, and made the car ready for pick up as soon as the car arrived at the dealership. It was truly a pleasure to work with a true professional like Jim and other Heuberger staffs during the purchase process too. I would definitely recommend him to any body who's looking to buy a Subaru!

kopranch

2 de feb. de 2015

Great prices with friendly and knowledgeable service made this an awesome buying experience. From my first e-mail with Karen Lovvorn through the business part with Mark Way to the delivery from Travis, they were all very friendly and knowledgeable. Truly a pleasure to work with. I never set foot in the dealership. This was my first internet vehicle purchase. Would definitely buy another vehicle from Heuberger Motors!

K&LEvans

28 de ene. de 2015

Karen was very professional as well as very personable. Her knowledge of Subaru is extensive. She answered all of our questions or got answers immediately if she did not have the answer. Even though our wait for our Legacy was long (over three months for a custom Limited 3.6R), Karen was in touch with us as to where our Legacy was during this entire process. Karen did tell us it may take up to 3 months to take possession so we understood there would be a long wait. Thank you, Karen!

ekdurbin

27 de ene. de 2015

I bought my first Subaru (Forester) last weekend and I was extremely impressed with the entire process. Ryan Z. was everything I wanted in a salesperson- knowledgeable, friendly and no pressure to buy. I was having a remote starter put into the car and the service center was backed up. I was bummed when I found out I may not get my new car that day but Ryan called in a favor, went above and beyond, and I was able to drive my new car home that day! I would highly recommend both Ryan and Heuberger Motors!

andykay

25 de ene. de 2015

Our second Subaru from Heuberger Motors, and another really good experience. I would recommend them to anyone, they make car buying easy and a pleasure. Thanks and we love our new orange Crosstrek.

Anonomous505

25 de ene. de 2015

We traveled from Albuquerque to make this purchase. We did our homework through TrueCar and Consumer Reports and knew what a fair price was. The two local Subaru dealerships priced the car 6% and 8.8% above this fair price - even after negotiation. Jim Adams gave me a price 0.1% off our fair price (without know what it was) without negotiation over the phone!The transaction was pleasant. The dealership was dog friendly, so we brought our puppies in (they got lots attention and cookies). JIm was very nice and knowledgeable. The transaction was long (3 hours) but to be fair we asked quite a few questions. The only negative is that a second salesperson tried to push an extended warrantee we didn't want , until I had to get equally assertive in the opposite direction.We had a nice family road trip, stayed in a nice hotel, and saved between $1200-$2000 purchasing at Heuberger. We would definitely purchase from Heuberger - and Jim - again.

Kevin P

22 de ene. de 2015

I have purchased 6 New Subarus from Gary and he is a class act! He is a no pressure kind of salesperson which I love.

SMcClure

18 de ene. de 2015

After doing a lot of research, my husband and I decided on our next new vehicle. We visited a few dealerships but were inclined to purchase from Heuberger Motors as they had the largest inventory for Crosstreks in Colorado. So glad we made the drive! Great dealership... Great people! Thank you.

Lyn

14 de ene. de 2015

My husband and I purchased our first Subaru (Forrester) for our daughter. Mike Pickett was our salesperson and took care us from when we walked through the door until we drove our new car off the lot. He was friendly, thorough and really knows Subarus. My husband was so impressed with Mike that when I saw the XV Crosstrek in orange (and HAD to have it), he sent me straight to Mike to buy the car on my own...he was so comfortable with our sales person that he didn't even accompany me! Mike again took care of everything and sent me on my way in our second Suburu!

RetiredArmy

14 de ene. de 2015

We have enjoyed working with Jennifer Bell at Heuberger Motors twice. My wife and I have purchased a Forester and an Outback over the internet with Jennifer's assistance and both times the process could not have been more pleasant thanks to her. Heuberger provides an environment devoted to the customer that is unmatched by any other dealership that I have experienced over the years. I was a little doubtful about buying a car in another state using just the internet and phone but Jennifer was just exceptional to work with and made it so very easy. Heuberger makes it worthwhile for me to drive from the Houston area to Colorado Springs and still save money and hassle when compared to trying to buy locally. And working with Jennifer is the icing on the cake! She and Heuberger are both highly recommended!

Klbaumga

7 de ene. de 2015

I used the Costco buying service to purchase a Subaru Outback. The price discount allowed us to get a Limited version that comes standard with many upgraded features. Not having to haggle over the price greatly improved the buying experience.

jk

7 de ene. de 2015

I was interested in buying my second Forester. Heuberger Motors offered the best pricing. based on my research. Jim and Mark made everything easy.on this internet transaction My new Blue Forester was delivered to me in Albuquerque. I recommend this Jim and Mark with no reservation! I would work with them in the future.

OutbackBuyer

4 de ene. de 2015

This was my fist internet car buying experience and I think I might have been spoiled. I normally don't use the internet, but Hueberger did not require a phone number as others do, eliminating unwanted calls later. I picked a specific vehicle from the inventory and asked for the "eprice" Skyler quickly emailed back and answered all my questions without trying to push a pricier car like another dealer. That dealer did not even address the car I asked about by both VIN and stock number. Hueberger beat all the other dealers I checked with on price on the specific trim and options I asked about. Over the phone on follow ups Skyler never tried any pressure tactics. On arrival at the dealership Skyler took great care of us and was very patient. He took the time for multiple test drives and made sure we understood all the pricing on several vehicles we asked about. It was not easy to find a match to our exterior and interior color combinations, but Hueberger's online inventory was accurate so we knew exactly what as available before arrival. We had a trade and seemed to get fair value for it based on Edmonds, NADA, and Kelly Blue Book sites. As our purchase was still in transit we had to make a second trip from Denver about a week later. On that trip Skyler took the time to give our son a couple test drives. He showed us a couple more vehicles we might consider for future purchases and demonstrated the Eye Sight and other advanced safety features. He took all the time we needed to familiarize with our new car. He had already made a sale and collected a deposit, yet he still spent time to insure we were happy. Dawn from Finance did an excellent job on the paperwork, insuring all the data was correct to preclude possible problems at the DMV. When, not if, we go back to Hueberger for our future purchases we will be sure to ask for both by name. We felt we were treated honestly and respectfully, unlike a couple other dealerships and their sales staff we contacted.

CBERT

4 de ene. de 2015

I chose to purchase from Heuberger because their price was a little lower than closer dealerships. I purchased the car through their website and requested the windows to be tinted. I also requested the car be delivered to me but after being told it would take several days I decided to go to the dealership and pick it up. When I picked up the car the windows were not tinted. Long story short I was offered $50 off Approximately $365 an expense I wanted included in the loan. Sorry, the salesman dropped the ball by not providing the product I ordered and the customer service rep should have provided the tinting at no cost. I think this dealership has just become too bust to provide quality personal service.

kbabcock0618

1 de ene. de 2015

Well, as I posted in my first reveiw 6 months ago saying when it was time for another vehicle I would only deal with David O'berto... That time came and I did. I leases a 2014 Subaru Legacy 6 months ago for the first time. I ABSOLUTELY love that vehicle. But.... There's just some weird relationship between a man and a truck... And i found my dream truck online at Hueberger Motors and fell in love like I had just met the women of my dreams. Except this one was 1/2 ton, fully loaded with 4wd lol. I was nervous about being in a lease for only 6 months and what would happen... I called David and the rest was history... The guy is simply the best in the business. If you want it, he will get you in it on your terms. He will make it fit in your budget and every question or concern you have will be adressed and taken care of immediately... I would love to buy a new vehicle everyday just to see the guy in action.. Unfortunately this is the last vehicle I own for a long time. He's helped a dream of mine come true of owning the perfect F150 5.4 V8 TritonSupercrew Lariat I've wanted since I was a child. Thanks David. Just thank you.

LeslieC

30 de dic. de 2014

I don't like the hassle of car buying, so I always obtain my financing, do my homework and decide what car I want before I walk into a dealership. I found a car I wanted in Heuberger's inventory. Heuberger has more bells and whistles than most places (can you say latte, coy pond and puppies?) and their salespeople are both nice and knowledgeable. Although their prices are the same as any other dealership (of course they will tell you differently) and there is no negotiation on the price, they just avoid the topic all together. But since I knew the price they offered was the similar to anywhere else (actually $100 higher) I agreed to it and wanted to buy the car. Thats when my issue began. After Heuberger asked for my ID and insurance, they then presented me with a credit application, I stated (again) I had my own approved financing and wasnt interested. They said it was company policy and they couldnt sell me the car unless I filled it out, again I asked why since I didnt need financing. They then give me many reasons why, but my favorite was the OFAC check for my identity. I asked why a state issued driver license wasnt sufficient and since the OFAC check doesnt require a social security number why I would need a credit check? After several more minutes of debate, they then agreed to sell me the car, but refused to work with my credit union (after they said they were a preferred dealer for them) and would require me to manually take their paperwork to my credit union and then I had to bring a check back to them (this is done electronically at any other dealer) and I live 45 miles away. So at this point I had enough and walked out. We know dealers make the most money from financing, and by the looks of it, their policy is working for them, but to do everything you can to force people to use your financing when they dont want to is wrong, I dont care how nice your dealership is.

Andrew

27 de dic. de 2014

Bottom Line Up Front: I would recommend Steve to any of my friends or colleagues and my wife and I plan to go to him first for our next car purchase.I only drive manuals and my car search was pretty specific. Steve understood and went out of his way to work with us to find a great Forrester at a great price. My wife is not terribly comfortable driving a manual. Steve directed me to a quiet neighborhood for the test drive so that my wife could get behind the wheel. He was very patient and even gave her lots of driving tips that I either never thought of or just didn't know how to explain. (I learned by my dad's sink or swim method and have a hard time teaching)

Darlene

26 de dic. de 2014

I got an excellent price with all the accessories I wanted within 1 hour of phoning Karen and asking for a quote--no waiting for a sales associate to get back to me days later--and that is why I chose to drive 80 miles down to Heuberger Motors to buy my new Forester. I was very impressed with this dealership also, but it was Karen that made the difference

damicob

23 de dic. de 2014

We initially made contact online and Jim was quick to respond within 24 hours to my request. We knew we had a budget for the lease we wanted to stick to, and Jim was able to provide a lease quote via email where some other dealerships would not tell us the information until we came in and test drove. Time was somewhat of the essence for us, so we were extremely pleased that Jim was able to provide this to us. There were a couple Forester trims that we were interested in, so we were able to drive those once we arrived. The whole experience was very thorough, including the finance portion in working with Dawn. We will definitely be returning to Heuberger and working with Jim when our lease is up!

Smith

22 de dic. de 2014

Art's superb customer service and attention to detail has brought my wife and I back to Heuberger twice to purchase new Subaru's. From our very first Subaru Legacy purchase in 2011; to replacing this vehicle for a 2015 Legacy, Art is prompt and always puts the customer first. Best new car shopping experience(s) we've ever had. Thank you Art and Heuberger for earning our trust and earning a customer for life!

Heiderrick

21 de dic. de 2014

When I first moved here a couple months ago I was looking to buy a new subaru STI. Sure enough a work friend refered me to Ryan. Boy he was right. As long as I but Subarus I'll keep coming back! Extremely happy and satisfied customer!!

hyperone

18 de dic. de 2014

My 2008 Outback was totaled when I was hit by a 4x4 truck that slid out of control on the ice on Veterans Day. We called Heuberger about getting a new blue one and there were none available at Heubergers, but one was available in Golden. David O'berto called Golden and made the trade and had our new car there the next day available for pick up. That's the kind of service Subaru gives its customers and that's the reason this is our third Subaru from Heubergers!

mary.roberts.5817

14 de dic. de 2014

My husband and I were very impressed with Heuberger Motors and especially Karen Lovvorn. She immediately returned my email inquiries and gave us her full attention for an entire day of test drives and comparison shopping. She was very well informed and incredibly patient.

krnelson807

13 de dic. de 2014

Bought my 2nd Subaru Forester at Heuberger and am completely satisfied. Heuberger has a large inventory to choose from and prices are good! All staff were helpful and friendly. My salesperson, Josh, is very knowledgeable about the cars, was able to answer all my questions and concerns and his assistance is greatly appreciated. I highly recommend this dealership, and if your shopping for a Subaru, ask for Josh! Buying a new car can be stressful, this experience through sales and financing was great.

sian0120

12 de dic. de 2014

January is The best asset in Heuberger Motor.If you loose January, you will loose one solid customer. I have extremely high standard when it comes to communication. January exceeded my expectation.

clp.peterson

12 de dic. de 2014

Loved working with our salesman Ryan Z. He took the time we needed, explained everything very well, and made us feel so comfortable. He is so kind and patient, it made us want to buy a car from him!! I usually hate the car buying experience but this was a great experience!!! And Heuberger's definitely has the best prices! I would definitely recommend this dealership and Ryan Z to everyone!

Mtwiggins

11 de dic. de 2014

This is the second Subaru that I have purchased through Heuberger Motors and I would highly recommend them to everyone. Ryan Z was extremely knowledgeable and helpful!!!

gregoanafro

8 de dic. de 2014

Awesome prices, Awesome service, courteous people....Buy your car from here! I also loved how they were not pushy in sales, especially when it came to the extra toys on/in the car. I will buy from them again!

James LaMack

8 de dic. de 2014

My outback is the forth Subaru I've purchased with Karen Lovvorn's assisstance from Heuberger motors. Karen is a joy to work with and I hope to deal with her again

archtopeddy

3 de dic. de 2014

We just bought our third Subaru from Heuberger -- each time the experience has been better than the last! Ryan Zaragoza and Lyle Wikner were first-class in every aspect of our purchase experience. Lyle worked the on-line details and provided thoughtful follow-thru on every question and action, and Ryan provided us with the face-to-face experience, taking as much time as we needed over two days to help us finalize our decision. We are extremely happy with our new 2015 Forrester, and Ryan and Lyle's service. Will definitely do more business with Heuberger!

foru1475

2 de dic. de 2014

I was moving from Virginia to Colorado Springs, and my car was on it's last legs. I knew I would be buying a car as soon as I arrived in Colorado Springs and closed on my new home. I submitted a request for information via the Subaru website. Chase promptly answered me and took care of me until the day I picked up my car. He was always responsive and very helpful.Once I arrived at the dealership to pick up my new WRX, I couldn't have been more pleased. Chase had paperwork ready, and in ten minutes, my finance information was submitted. I spoke with the finance manager who was pleasant, honest and upfront, and put zero pressure on me to purchase any additional add ons or packages. I was in and out of the dealership with my new car in under an hour and a half.The pricing on my car was below invoice and well below the national average. I got more for my trade in than blue book. The financing was way better than my bank provided (1.99%), and I even got a fantastic extended warranty (6 years, 80,000 miles bumper to bumper).I can't say enough good things about my experience with Chase and Heuberger Subaru.

Victoria Pena

1 de dic. de 2014

Chase Barham was totally awesome! WHY? Well for starters I live in California and I was purchasing my car via Internet which means we communicated by phone and email. What I appreciated was his patience and how quickly he would answer back. The BEST part was keeping me updated and sending me photos of my car as soon as it hit the lot! : ) Mark Way did a lot for me also and was also super patient with me and my situation. : ) They are the A team right here!

pzurawel

29 de nov. de 2014

We have bought 5 new Subarus since 2012 for our entire family from Nikole. This in itself is our recommendation of the highest order. Well done Nikki!

ereno7

29 de nov. de 2014

David special ordered our 2015 Subaru Outback 9-25-14. It was delivered to our home in New Mexico on 11-28-14. David was extremely professional and caring as we spoke many times on the telephone. It was nice to know he could be reached even on his days off on this direct cell number. This is my second Subaru that I purchased from Heuberger Motors. I would highly recommend to anyone looking for a new Subaru to call Heuberger Motors and ask for David O'Berto. Great Purchase! Great Price!! Very positive experience.

andinicole2013

28 de nov. de 2014

I purchased a used vehicle and after I had a horrible experience from another dealership last year Hueberger made me feel as if it was really okay to be a a dealership. The staff was so kind and quick! They got me pre approved fast and before you know it I was driving home with my "new" car. I would recommend this dealership to anyone I know that was looking for a car. The no hassle was awesome because I could get out of my car and no one would come hover over me when I just wanted to browse. My sales guy was just amazing!!

jeffkruse

24 de nov. de 2014

From out of state I ordered my 2015 Outback 2.5i Premium with EyeSight from Nikki 8 weeks ago and picked it up Saturday. Nikki went out of her way to pick me at the COS airport. She is responsive, courteous, respectful, and generally nice to deal with. I highly recommend buying from her. Her prices were so far below any of the dealers here in Albuquerque it was impossible to go anywhere else. Thanks Nikki!

erp

23 de nov. de 2014

We purchased our new Outback with Karen Lovvorn. She was excellent to work with. New the product and very professional, no hassles, great experience. I would recommend Karen and this dealership to anyone looking for a vehicle.

fivesense

21 de nov. de 2014

I learned of Heuberger Subaru through my participation and research on www.subaruoutback.org. Heuberger was highly recommended in the forums, so I made an inquiry through Heubergers website. I was expeditiously contacted by superstar internet salesperson January Brooks, and I can unequivocally say that Ive never had a more enjoyable car buying experience. Typically, that might not mean much as car buying through dealerships can often be an irritating experience. But I enthusiastically proclaim that Januarys cheerful professionalism, outstanding response time, superior product knowledge, and genuine personal love of Subaru made me an extremely satisfied customer.In my due diligence researching the redesigned 2015 Outback, I contacted multiple dealerships and salespeople. Not one even approached the level of professionalism or knowledge I enjoyed at Heuberger and with January. I do not live in Colorado, so I had many questions about the new Outback as there were so few in the market as of this writing (late 2014). In working with January, my every question was answered quickly by phone or email, and it was clear that January was committed to doing everything she could to make sure I was satisfied with my eventual order. As such, I placed my order from the factory through Heuberger. Internet Sales Director Eric Wass is also a real asset to Heuberger. He worked seamlessly with January to facilitate my factory order. Eric obviously sets and adheres to the same high level of superlative professionalism in the internet department as seems standard at Heuberger. I appreciated working with him.Even during the arduous wait for my vehicle to be built and delivered, January continued to keep me updated on the progress, as well as continued to answer my many subsequent questions. January also helped me arrange window tinting and a clear mask protection package through a local partner shop. All in all, I felt January was as excited for me to receive my new Outback as I was!In addition to the unparalleled service I received from January Brooks and Eric Wass, I was also equally and gratefully impressed by Mark Way in the finance department. Finance is often the most annoying and painful part of the car buying experience, but Marks laid back yet very professional demeanor made it a snap. While signing the paperwork, Mark gave me two options on how to proceed- Quick and painless, or short and sweet! Thats how easy it was, and while Mark made me aware of all maintenance options and protection plans, he did not overwhelm me or forcefully push anything on me. No pressure- just a shared excitement for my purchase.Heuberger is an especially busy dealership, for good reason. I was clearly but one of the many thousands of Subaru buyers who enjoy phenomenal customer service from them. And even though there are always many customers at Heuberger, I felt like I was the only one, such was my personalized treatment.And while such service at many dealerships might stop when a customer drives off the lot, that is clearly not the practice at family-owned Heuberger. Within a few days of my purchase, I was contacted by Heuberger Customer Care Specialist Todd Burleson to follow up on my purchase and experience at Heuberger. Todd mirrored the personalized, professional treatment Id received throughout my Subaru-buying experience at Heuberger. He was friendly, courteous, and clearly invested in my satisfaction. I know Heuberger has my back no matter what I need.Its clear to me that the folks who work at Heuberger have strong emotional equity in the Subaru brand. Its easy to see that they love the vehicles they sell, and their customer service is reflective of the great qualities that make a Subaru a Subaru- fun, adventurous, dependable, safe, reliable, LOVE!I cant wait to refer everyone I know who wants a Subaru to Heuberger. I live 9 hours from Heuberger and it was worth every second for me to travel to them. Nobody, and I mean NOBODY, competes with Heuberger on price. I have a Subaru dealer five minutes from my house and it made more sense to fly to Colorado to pick up my new Outback from Heuberger. Thank you Heuberger- and thank you January, Eric, Mark, and Todd! I may decide to drive all the way to Colorado Springs and Heuberger for my oil changes!

katie speal

18 de nov. de 2014

This was the best experience I have ever had in buying a new car. The staff was friendly and answered all of my questions. Ryan worked hard to find the Subaru that best suited me. I love my new car!!!!!!!!!!!

djnall

12 de nov. de 2014

We submitted a request on line for a 2015 Outback Ltd and received a quick response from Jim Adams giving us all the information we needed for the car we were interested in. Jim made our buying experience easy and pleasant. Jim placed the order and when we picked up the car Jim was great in helping us quickly get through all the needed paperwork and explaining all the car features. We highly recommend Heuberger and Jim Adams when you are looking for a Subaru.

Cajun554

8 de nov. de 2014

They are just excellent people in a no pressure, friendly environment selling and servicing Subaru. I could not find anything close to their pricing in Houston, Dallas or Austin. The purchase detail was handled by email after my initial contact with Karen Lavvorn. I listed what I wanted and Karen on the same day provided pricing for a 2015 Outback Limited. Due to limited stock I ordered the car to get just what I wanted and 5 weeks later I flew into Colorado Springs to take delivery. Karen picked me up at the airport. It was a very efficient process making the purchase. Everything was up front and no pressure. I was offered a better financing option than I had arranged at my credit union and was happy to drive away with terms less than 2 percent for 60 months.Karen Lovvorn was wonderful in the car purchase process. She is very thoughtful and most efficient moving the process. All my questions were quickly handled. Thank you Karen

ASubieSenior

7 de nov. de 2014

My husband and I live in the Denver metro area. We checked numerous dealerships in our area. Our son suggested we try Heuberger because he bought his car there. He thought we might get a better deal. We did!!! Our salesperson was Clint K. We wanted an Outback Limited with all the bells and whistles including Eyesight. Clint placed the order and told us when to expect it. It arrived on time and just as ordered. He was very patient and thorough as he explained the car's many features.Clint is professional, pleasant, and polite. He quoted us an outstanding price and he delivered on it!! He is honest and honorable and a great asset to a very fine dealership. Choose him!!! You won't be disappointed!!!

reyster

5 de nov. de 2014

We worked online with Skyler Short to price a Forester 2.5i and an Outback 2.5i, and it was a great experience. Heuberger offered the best price out of many dealerships, and Skyler was great at explaining all the different available packages/options as well as offering us free pick up at Denver Airport. We really appreciate the work that Skyler put in. I'd highly recommend working with Skyler if you're looking to purchase a Subaru over the internet.

brownchris

5 de nov. de 2014

We worked with Ryan Zaragoza and it was a great experience. Everything first class. He explained ever bell and whistle on the new 15 outback limited, which was alot. Great knowledge on his product. Can understand why this is a very successful dealership. chris and cheryl brown.

TLCNRP1

3 de nov. de 2014

I can't say enough for Dave Anthony & the entire team at Heuberger Subaru. It was a great experience.I would most definitely recommend buying a car from this dealership. They genuinely care about your experience. Mark from finance was great as well. Best car buying experience I have had. Thanks!!!!!!!

mkoenigsberg

3 de nov. de 2014

I bought a brand-new Subaru Outback with Eyesight and lots of other lovely features online with the help of Jim Adams! They delivered and helped with finance and I cannot emphasize enough, what a great experience this was! It's a wonderful vehicle and I am so pleased with it! This dealership gets highest marks, ever, for pricing, service, friendliness and quality of product, workmanship and follow up.Don't even hesitate... They work together well and they will come through for you, too!Monica Koenigsberg

wardplapp

25 de oct. de 2014

Buying our new Outback was a piece of cake with Karen Lovvorn's help! She provided a quote, made herself readily available for a test drive, thoroughly explained the features of the car, answered our questions, arranged for the installation of a towing hitch in a day, facilitated our understanding of financing options, and delivered the car to us, all within 24 hours! I don't think buying a new car could be made any easier!

brzasdf

24 de oct. de 2014

Sent a quote request to the internet forum sales team and received a great quote from Nikole the next day. My questions/concerns as a first-time car buyer were answered promptly and thoroughly by Nikole and Mark. Within a week of submitting my paperwork, my BRZ was delivered to California! It was such an effortless process.If I purchase a Subaru in the future, I will go to Heuberger Motors.

jeerickson

21 de oct. de 2014

We submitted our info and requests online, going through the Costco program, and received an immediate response from Ryan. He worked with us to order the exact vehicle that we wanted as it wasn't available yet, and saw to it that all of our requests were met. He is efficient and very pleasant to deal with. All in all the whole experience was a great one!

Rand555

17 de oct. de 2014

For an easy and efficient new car purchase. Well worth the drive from Denver to get the car I wanted and the opportunity to deal with real pros who understood how I wanted to complete the transaction.

crystal.wojciechowicz

16 de oct. de 2014

I had a really great experience. This was my first time buying a brand new car. Josh was really helpful in the process from beginning to end. I feel as if I have any questions or concerns even after my purchase that Hueberger would be right there to help again. Thank you for making it an easy process. -Crystal W

mike.keating21

11 de oct. de 2014

I have bought ten new cars in my life. These purchases were from ten different dealerships and ten different salesmen. This purchase was from David O'berto at Heuberger Subaru. David was the best salesman that I have ever encountered. He's courteous and helpful with the transaction and the explanations of the new features of our new Outback; explaining some of them several times with courtesy and kindness.The entire experience was quite pleasant. I am recommending him and the dealership to my relatives and friends.Mike KeatingColorado Springs

jsmdear

8 de oct. de 2014

Ryan Z was able to find the car I wanted, in the color I wanted, at a price that I loved and without making me wait for it for months. He listened to what I wanted and made the experience of buying a car pleasant. No going back and forth about add-ons or making me squirm over the process. He was also awesome in explaining all the bells and whistles of the eye sight navigation system and the car itself the day I picked it up. A person might be inclined to buy more frequently based on my experience. I will look for Ryan Z at Heuberger when I need a new car again and will pass his name and the Heuberger name on as well.

JeffT417

8 de oct. de 2014

David O'berto was able to quickly and easily accommodate my request for a specific trim level and color while still providing the best price out of all the dealers I contacted throughout the country. He promptly responded to emails and made my out of state buying experience very simple. He held the car for an extended period of time without any additional fee so I could fly out to pick it up. Once I arrived at the dealer in Colorado, I was driving off the lot in under 30 minutes. Mark in finance was also courteous and straightforward. Overall it was a pleasant experience working with David and I highly recommend him!

timt49

7 de oct. de 2014

This was a great experience. The whole process was simple and quick. That is very important to me. I hate waiting around and I have very little of that when I purchase my 2014 XV. I would suggest Heuberger Motors others that are interested in a new Subaru.

jimmy yomama

6 de oct. de 2014

One of the best car buying experience I ever had, no game, no BS, just straight forward honest pricing, why wasted time to deal with all the nonsenses from the local dealer, especially in my area, Nikole M.(Nikki) was my direct sale person, Eric was helping me start the buying process, Nikki would follow thru the whole buy processes detail extremely well, she updated me on every process, estimated cost, ETA my BRZ arrival time, transport shipping...etc.. and follow up post sell to make sure I am happy with the purchase.I would highly recommend anyone who need to purchase Subaru from Heuberger Motors, I am definitely would purchase new or use car from Heuberger Motors again.BTW, I should also mention Eric W. Sale Manager was great too, everything upfront, no pressure, no game, just straight honest .Thank you

DougMackenzie

1 de oct. de 2014

This is a great dealership with a large inventory. The sales representative was very straight forward in the negotiations, I ended up with a great deal on a new and reliable vehicle.

Chrisducati

1 de oct. de 2014

Bought my car from Florida using their great web site and info. Better discount just using their eprice feature than I would have expected in face to face negotiations. Delivery was quick and efficient.

newsubyowner

29 de sep. de 2014

We looked at cars online and when we finally came in to look at them, Karen had the one we wanted waiting for us. She was very helpful and knowledgable about the vehicle and it's features. Dawn, the finance manager that helped us what great! She was very helpful with finding the best protection plans for our needs. We had our 2 and a half year old son with us who was getting kind of crazy towards the end. Everyone we worked with was super patient and understanding. I would reccomend Karen and Heuberger Subaru to anyone!

Cobuckeye

27 de sep. de 2014

Came in with a car in mind and left with more than we expected. Great job by Josh the rest of the staff. Went out of their way to make us feel comfortable and at ease. Great job by all involved.

James and Connie

23 de sep. de 2014

Our buying experience with Karen was very pleasant We rode around to many lots to find the right car. She was showing us a silver one which we had ask for on line. But then saw that Quartz Pearl Blue and it had not been serviced to sell so waited for that. So our time was long but Karen and the other staff helped it be a good experience.. We enjoyed the coffee very much.Karen is very friendly and she explains each step of the transactions, answered all questions. She worked for us for the best deal possible.The man in Finance was also helpful.

vanessa.k.castillo1

20 de sep. de 2014

I had a wonderful and quick experience with Karen. We interacted via email for several weeks before we met. She was very informative and straight to the point. She was not pushy and she accommodated my schedule. She came in early in order to work with me, which I greatly appreciate. I highly recommend Karen.

misspeggy5230

20 de sep. de 2014

We live in California, were looking for a Subura and found one at a great price online in Colorado. Having never purchased a car from another state and with all of the California regulations, we were a little hesitant but after reading all of the reviews and seeing other people's experience doing the same thing through Heuberger Motors, we did it. From the start, Nikki was an awesome salesperson. Never, ever pushy, answered all of our questions, was upbeat and positive throughout the whole experience. She followed through and contacted us regularly to make sure all of our questions were answered. She was open to texting, calling or emailing - whatever was convenient for us. Once transferred over to the finance department, Mark was timely and took care of everything. Not once did we ever regret the decision or think we made a mistake. The car was delivered in excellent condition with all of the paperwork and a full tank of gas!! I would most certainly do this again and highly recommend Heuberger Motors for all out of state purchases. They know what they are doing and help you through all of the red tape each state has. Thank you Nikki!

davidwys

19 de sep. de 2014

I purchased from Hueberger a 2014 STI in December, 2013. I also purchased a hood, bumper, and mirror clear bra to protect my paint. The vendor they used to install the clear bra did a poor job (and quite expensive). The clear bra manufacturer, Llumar, agreed to pay for repairs but would not cover my paint if it got damaged.I asked Hueberger, specifically Eric, to step up and provide me with some coverage on my paint if it got damage fixing the product I purchased from him. After being called unreasonable and ridiculous, he finalized his response with, "This is our final stance on the matter. No further communication is required."Needless to say, no other communication will be had and no further business with Hueberger will be promoted or done at this delaership.

Karenmeyers

14 de sep. de 2014

Dave was knowledgeable, patient, and not pushy at all. Provided me with all of the information I asked for in a very timely manner. Answered all of my questions and concerns. Was not pushy at all which was my experience with other dealerships in the Denver area. Best prices out of the quotes I got from 5 dealerships.

scottocaster1

9 de sep. de 2014

I wasn't really sure I wanted a new car when David contacted me via e-mail. I was quoted a price that was more than fair for both parties concerned so decided to drop by and meet David personally. First impressions are important and my first impression was that here was a nice young man who would be glad to help me should I choose to move forward, but was not going to push me in a direction I did not want to go. We took a nice long test drive together during which time we shared stories about our families and experiences growing up, much like you would share with a friend. In the end I decided to buy a new Forester and David assisted me in a professional manner. The whole transaction took less than an hour and I couldn't be happier with the car or the way I was treated!

karli.dimino

8 de sep. de 2014

I started my search online, and eventually decided to test a pre-owned Crosstrek (at a different dealer). It was lousy, noisy and slow. I still wanted this vehicle to work out - because of mileage, appearance, size, and Subaru reputation. I decided to test drive a new model, just to see if the one I tried was just a lemon. Turns out the newer one was significantly better, and quieter. I do need to get used to the CVT motor when increasing speed and going uphill. Each day, I get more and more attached to my little Subaru Crosstrek.Jim Adams and Heuberger made the car buying experience painless. No haggling, and go back and forth on price. The bottom line, take it or not. Jim answered all questions, and taught us about the Subaru product. he seemed to really know his vehicles.

stacy.peglowwiseman

5 de sep. de 2014

My search for my 2015 Legacy 3.5i Limited began on the internet. Clint promptly answered every question that I asked (some of his responses even came in the middle of the night). My test drive was with Ryan Z.-he was accommodating , knowledgable and courteous. The internet price was fair and could not be beat by my local Auto Nation dealership. The only difficult part of the entire experience was having to wait 6 weeks for my car to arrive at the dealership & this was because I wanted a specific color. It arrived on the exact date that Ryan told me it would and I received a phone call and email that same day. The very next day, I picked up my car and am very pleased with the redesigned Legacy. It is very fun to drive.

GregBb

4 de sep. de 2014

Ryan worked hard to get me the 2015 Outback that I wanted. The dealership gives the best prices you'll find and with no sales pressure. You'll actually have to contact them, cause they won't hassle you at all. The only pressure you'll get is when you talk to the finance person to close the deal and they'll try to sell you the extended warranty and some other insurance and options, but they take "no" as an answer very well. This is my first Subaru, and if it performs as well as all the reviews I read, then I may be a lifetime customer because Ryan and Heuberger have done a great job.

tadrohan

18 de ago. de 2014

Herman drove us around one Saturday with a relaxed but informative style; Karen did the next Saturday when Herman was with another customer and closed our deal, was extremely conscientious and knowledgable. Both are 10/10 people - best new car experience we have ever had.

kkf4

16 de ago. de 2014

As a recent college graduate, I was in need of a new car. Coming to Hueberger was the best decision I made, the entire staff is extremely knowledgeable with you in mind. They want you to get exactly what you want for an unbeatable price. Hueberger eliminates the normal car buying experience, the staff knows the have a good product to sell so they let their product sell themselves for the most part while providing just enough assistance to not get annoyed. You are able to quickly purchase a new car without a hassle at the best price with an extremely detail oriented staff.

drpanda

12 de ago. de 2014

I recently bought a new Forester from Heuberger Motors in Colorado Springs. I worked with David O'Berto who set the bar high for my best car buying experience in over 20 years. I started with email inquiries as to pricing and options. David's replies were quick and clear. I setup a time to test drive the Forester I was interested in and planned to purchase. I am very pleased with how smoothly and quickly the purchase went. David quickly prepared the paperwork with everything we had discussed via email and even last minute adds that I did during the test drive. He answered my questions and provided a lot of information to help me make my purchase decision. This was a VERY refreshing and enjoyable purchase experience. I really appreciated the value he put on my time and the extra effort on ensuring that I was being taken care of. If you're in the market for a Subaru, I'd highly recommend David O'Berto.

jderington1

5 de ago. de 2014

Have been looking to order a cargo carrier and when I went in to check on one directly from Subaru...Paul in Parts was extremely helpful and responsive to my needs. I would highly recommend working with him on any parts need you have for your Subaru. He is knowledgeable and easy to work with.

allagreco

3 de ago. de 2014

We came to Heuberger Motors looking for a preowned vehicle to replace our car that had been totaled recently. Arthur was very knowledgeable about the preowned vehicle inventory on the lot. We test drove one older model vehicle that was in great condition and drove nice. We were offered a great deal and were very pleased with our car buying experience. We would highly recommend Heuberger Motors to others. Thanks!

randymatthew

2 de ago. de 2014

My mother in law was widowed in Aug 13. She live in Ennis Montana and we live in Utah. We wanted her to move to Utah and live with us, but after a year it was obvious she is determined to stay. The winters in Montana are extremely harsh and we worry about her all of the time. So a couple of months ago we mentioned that she should consider a vehicle that was appropriate for the conditions that she lived in. We own an Outback and love it and she has a few friends that own Subaru's. So a couple weekends we took her to the dealership closest to her home in Bozeman. The Crosstrek was love at first site, she drove it and loved it. I then began shopping in earnest and found the car and color she wanted at several dealerships in states around Utah. I asked Heuberger and several other dealerships for their best out the door no BS price via the internet. I received a very well written email from Jim Adams at Heuberger, other dealerships caleld and tried to cat and mouse me (which I find offensive and demeaning). Jim and Heuberger Motors accommodated my needs by picking me up at the airport, taking me to the dealership in Colorado Springs getting me oriented to the car, closed the deal with no surprises, This was a great experience and the next time I need a Subaru I know who to call. P.S.I am a hero with my Mother-in law

rwagamama

2 de ago. de 2014

HI There ,I just wanted to say that I had a great dealership experience. I decided to buy a car and could not finish the purchase until a couple of months later. Ryan Zaragoza made the process simple and pressure free and he was a pleasure to talk to. Mark Way was also very helpful and pleasant. I am happy that " my first", new car buying experience took place at Heuberger.I will not hesitate to recommend Heuberger Subaru to all my Northern New Mexican friends.Thanks also for the speedy delivery to Pagosa Springs.Much appreciated!rwagamama

seisb

1 de ago. de 2014

Everyone was very courteous and respectful. Dave and Ryan made the whole buying experience very pleasant and they both spent as much time as was necessary to answer all our questions.

danusem

29 de jul. de 2014

I could not be more impressed with the service I received from David O'Berto and Heuberger Motors in Colorado Springs. David made the process extremely easy and was there to help out every step of the way. His overall knowledge of the vehicles I looked at put my mind at ease and his openness and sincerity was a breath of fresh air. I would hands down recommend David and the folks at Heuberger Motors for all of your used and new car buying needs.

stlouist

28 de jul. de 2014

Everyone I worked with was very helpful and courteous, they explained things before I even asked questions, worked to get me good financing, and made the process very easy.

svenski

17 de jul. de 2014

Got wind of Heuberger's from a friend who bought a new Sub. Thought I would never buy new; so this is a first ('15 Forester). Jim Adams was totally straight, fair, quick to respond to my request for a quote. And to think they would deliver it hours away from Colo Spgs. Time will tell w/ this Forester; but I have nothing but good to say about Jim and Heuberger's. Keep doing what you're doing, gentlemen. I'll be sharing this experience with friends, family, and anyone who's looking to buy new.BTW, am not associated w/ cars. I'm a forester, by trade. (San Juan Nat'l Forest; need a good mtn rig!)

ThaneTrain

14 de jul. de 2014

Bottom Line Up Front: Heuberger Motors rocks. Buy from them, you won't regret it.Back in March, I realized that I was going to need a car before I started work. After some recommendations from friends and online reviews, I decided to purchase a WRX (because I'm awesome).I had contacted this dealership through an online service provided by my bank about my interest, and received an email the next day. Being the eager student I was, I set up a meeting for a test drive/Q&A session. Before I arrived at the session, I spoke with close friends who had already gone through the car-buying process. Let's just say that I was nervous - my friends' experiences had differed from mildly stressful to stressful. I was under the impression that dealers were the 'bad guys' that had to be outsmarted for a good deal. I am happy to say I was wrong.The saleswoman I worked with was Nikole. When I arrived for the meeting, I had several questions lined up about some of the features and general questions related to the buying process. She answered every question thoroughly and made sure I understood what was going on before moving on. I got the impression that she was extremely knowledgeable about the WRX and the other models at the dealership (which is true, she definitely knows what she's talking about). This served to alleviate some of my anxiety because I knew she would give me a truthful answer every time. Eventually, we spoke about ordering a new 2015 WRX and what that would entail. Suffice it to say several days later I placed my order for a WRX. No test drive occurred, though (not the dealer's fault, that car is way popular!).Due to the car's popularity, I had to wait, and boy was that an exercise in patience. I had to wait for three months (ordered in March, arrived in June), and even though I did not visit the dealership in the interim, Nikole was always readily available to answer questions that I had. I felt that I was valued as a customer, which definitely eased the waiting process.Around the time that the car was about to arrive, I wanted it delivered to my state (I had moved out of state since graduating). Even with most of the paperwork for delivery filled out, my impatience caused me to fly down to Colorado Springs and pick up the car in person. The dealership picked me up precisely when I landed and I met Nikole at the dealership, ready to take care of business. She was thorough in her work, making sure I knew of the features of the car and going through the car's various manuals. Did I know there was a recommended maintenance schedule provided by Subaru? NO! Nikole made sure I was aware of this and other important information related to my new car so I would not end up ruining it on the lot. After all of the financing was taken care of and a final price was agreed upon (a very smooth, professionally conducted process), I was ready to pay. HA! WRONG! I had to go get a cashier's check from my bank (the other side of town). Nikole drove me there and back so I could deliver the money and get my car. Before I left, she explained the features of the car that I wanted to know about and helped me set up my phone on Bluetooth!Even days after I got my new car, Nikole gave me a call to make sure I was enjoying my experience with my WRX! She still remains available for questions regarding my car! Amazing!Overall, I had a wonderful experience buying my first car from Nikole and this dealership. They are professional, attentive to the customer, and create a warm, welcoming atmosphere for potential buyers. I would highly recommend buying from them. They know what's up.

crandall.mike

14 de jul. de 2014

First time buying from this dealer or a Subaru. The process went very smoothly and Ryan was very professional and patient with all the questions I had. Would recommend them very highly.

cchris

11 de jul. de 2014

Just arrived at Las Vegas. I ordered online and January help me with everything. Mike was the finance guy. Both of them are very nice. Heuberger had Joey and Joe picked me up from DEN. The whole process was fast and efficient. It took me less than two hours to settle everything. Overall this is so far the best dealer experience that I've ever had!

Dan Goggin

8 de jul. de 2014

It was a very good experience from start to finish. We use to dread the "car buying" experience but I have to say Jim was very helpfull in finding the right car for our family and went above and beyond are expitations in the service he gave us. Thanks Jim.

2015foresterhappy

7 de jul. de 2014

My wife and I recently bought a 2015 Forester from Heuberger and were lucky enough to deal with David the whole time. This was a welcome change for me as I am used to dealing with internet sales managers and then being passed off to another sales person when I go to the dealership. At Heuberger, we had the opportunity to work with David throughout the whole process.David is professional, honest, and goes out of his way to try to find you exactly what you're looking for. What I appreciated most was that he listened to what I was looking for and tried to find it. At other dealerships, they just kept trying to sell me the next model up. I cannot recommend David more highly, and I'm not sure why anyone would ever go anywhere else!Thank you David for such a stress free and pleasurable experience! We will be sending along anyone and everyone your way!

mkaskavitch

7 de jul. de 2014

I had ordered a new 2015 Subaru STi from Ciint in late March. Clint was responsive via text message and was able to answer any questions I had about my order and the car itself. About one month prior to its delivery my girlfriend had to cut down her hours at work for school reasons so our financial situation changed drastically. Clint was able to move my order to another person and refund my initial deposit within a couple of weeks thanks to him shopping my order to interested buyers.There is no question when I'm ready to order my 2016 STi I'll be back to talk with Clint and the folks at Heuberger Motors given the level of service they provide.

CoreyGriesemer

7 de jul. de 2014

I came into Heuberger with a situation a lot of people find themselves in. Up-side-down on our previous purchase and paying way too much. Not only was Patti able to put us into an almost new Forester, she did it and managed to put a smile back on my face. Patti was able to find a vehicle that fit my needs as well as my families at a payment that was much more affordable than my previous vehicle. She listens to exactly what you want and will do everything in her power to make it happen. Thanks Patti!

mrgadway

6 de jul. de 2014

I've bought a few vehicles in the past but this experience was the best ever. Supremely organized dealership. Everyone was extremely helpful and friendly. Thanks Ryan Z. And Chris!

wheresweldo

6 de jul. de 2014

Just bought my 2nd STi from Heuberger and couldn't be happier! Eric Wass, January Brooks, as well as Nikole Mazich all helped in the purchase of my new STi, and each and every one of them deserves 5 stars. In addition, their staff was very professional in bringing my new car to Denver for me and was very careful in getting it to me safe and sound. When Subaru comes out with another new version of the STi, I'll be going back to Heuberger! Thanks

ckm423

3 de jul. de 2014

I had a great experience buying my first STI from the sales team, but..This review is for the parts department: I was ordering some parts for a total of $930 something and shipping was $98 at online checkout.The next day Bryce at Heuberger messaged me and he said one of the parts is on back order (that I understand) and he has to charge me $180 for shipping for the whole order. wtf?I asked him how much it would cost for shipping without the part that is on back order, and then he replied that it will still cost $90 to ship the rest of the order.I just feel that they should have shown the accurate shipping quote at check out and NOT negotiating on the shipping cost (asking for more) after I placed an order.I just told him to cancel my whole order because I feel that I am being "cheated".For me, zero star for their parts department.However, their sales team is a solid 5 stars.

denakk

23 de jun. de 2014

Jim helped us purchase two new cars a few months ago so we came back to him to purchase another one. He is professional and knowledgeable - a super guy to work with! We appreciated his help.

stealthysti

23 de jun. de 2014

I ordered my WRX STI from Heuberger Motors in February shortly after release. Due to build and shipping time it took a few months, but the wait was well worth it. I initially started working with Clint who left Heuberger while my car was still in the build process. Nikki and Eric did an excellent job of picking up right where Clint left off. I never went more than a day without an email exchange. NIkki was very knowledgeable about Subaru and their offerings. She knew everything about my car when I went to pick it up which is quite different than the usual sales experience. Once it was time to pickup the car the whole experience was awesome. From the minute I sat down to the time I walked out the door with my new car it was about an hour. The price never changed from the price that was promised to me in February. I will definitely be purchasing my next Subaru from Heuberger, even though they are 1200 miles away from me.

craigp69

18 de jun. de 2014

I have bought several new cars in my lifetime and I must say my experience at Heuberger Subaru was like a breath of fresh air.I have always dreaded a day spent at a dealership purchasing a new vehicle; that is until I walked into Heuberger and met with Eric Wass on Monday afternoon.Eric was OUTSTANDING to say the least. He was very thorough and knowledgable yet never pushy or over anxious for a sale.I about fell out of my chair when he asked if I would like to think on my decision and get back to him later on in the week. I must say that I have never been asked by a car sales manager to go home and think about it. Heuberger Subaru has gained a customer for life!I will definitely recommend Heuberger Subaru and Eric to all my family and friends.Two Great Big Thumbs Up!!Craig Persinger

wiloturf321

18 de jun. de 2014

Ryan was very competent, courteous, and professional through the entire process. We hope he's still with Heuberger when we want to buy another Subaru!

Coloradoemac

3 de jun. de 2014

I recently purchased a new Outback from Heuberger and worked with Dave O'berto. He was very enjoyable to work with and I would recommend him to anyone looking to buy a new or used car. Dave does not play any car salesman games like many in the business. He is very honest and answers all your questions straight up. He spent the time necessary to clearly go over everything and had no problem setting up the blue-tooth technology and other Little things in a new car that most sales persons would not take the time to do. I will definitely go back to Heuberger and work with Dave on my next car.

ctdunn

2 de jun. de 2014

Before arranging my purchase with Heuberger, I utilized the USAA car buying program which narrowed the field to those delaers taking part in this program. Then I did my home work to find the vehcile I intended to purchase which was a 2015 Forester premium model. My wife and I arrived about 30 minutes earlier than previously arranged with Ryan Zaragoza. Ryan was very amenable to the earlier time and immediately went to work to find the vehicle I ultimately purchased. I was very pleased with his friendly and accomodating attitude and with the available inventory of vehicles at the dealership. That meant I was able to find the exact vehicle down to the color I wanted as well. This purchase was very satisfying and I left confident knowing I had made the right choice. No buyer's remorse. Thank you Ryan and Heuberger Motors.

MLordY

1 de jun. de 2014

My wife and I came in to buy a new Legacy and Ryan Zaragosa helped us. We appreciated that he was not pushy but knowledgeable. I do a lot of research and am frustrated when I feel I know more than my sales associate about the cars I am test driving. That was not the case with Ryan; he was able to answer all my questions. It is evident that he takes pride in his job knowledge. We were also pleased that the price quoted from the beginning was very fair. It saved us the time of "playing the game" for hours just to get a fair price. Heuberger's policy of giving a fair price up front is commendable. Finally, Ryan made sure that all the little things were taken care of: working with our schedule to get our bra and tint taken care of, showing us all the features of our new car, etc....We would definitely point any new Subaru buyer to Heuberger and to Ryan Zaragosa. We feel fortunate to have had such a good experience.Sincerely,Matt Lord

mambo50

1 de jun. de 2014

Background: I was looking for a compact SUV, and I had been to CARMAX, Hyundai, Nissan, Honda, and Kia, before I went to look at Subaru. Each time I went to the dealership to test drive a vehicle, the salespreson that I met was nice at first, but I did not really trust them. That changed when I met David. He explained exactly what the dealership paid for the vehicle, exactly how much the dealership charged on top of that, and he even gave me a complete breakdown of all of the fees and rebates that I received. When I was waiting for my vehicle to come in, he personally called me to let me know the status of the vehicle, and when it arrived he took care of getting everything ready for me to register it out of state. If I had to sum up my experience with David, I would say this. He is a good man in an industry that tends to get a bad reputation.

kbabcock0618

31 de may. de 2014

David was awesome. Very professional, dilligent,informative, patient with all of my questions. And most improtantly honest. I reccomend anyone and everyone to deal directly with David. Buying a car can be quite a hassle. David made it simple and concise and made my first leaseing experience an absolute pleasure. When the time comes for the next car, I will definately be dealing with David again!

erics_neutrino

30 de may. de 2014

Eric's childish demeanor along with obvious vengefulness will prevent me from ever using this dealership!A concerned customer declines to purchase a vehicle that was known to be at the rail yard during one of the worse hail storms and I get a total refusal to refund a $1000 deposit until that vehicle sells to another party. Excuse me? After showing Eric he had no legal merit to hold my deposit you get this: "I hear what you want, but I'm telling you how it's going to be" followed by slamming the phone down. Eric you have tainted the reputation of a outstanding dealership and need to be held accountable. Let me help make that happen for you.

asdfgh34567556

29 de may. de 2014

Hassle free buying experience c worth travelling from Cali. Did not push any additional items or upsell. Great price with out haggling, local dealers would not move from msrp

Jilliancasler

27 de may. de 2014

Josh martin is fabulous! I never felt pressured or slighted in any way. He was very knowledgeable about all of the vehicles and had our best interest in mind.

microphage

23 de may. de 2014

Easiest car shopping in the world. Very low priced quote from the start without any of the headaches of walking into a car dealer and trying to find someone who wants to work with you to buy the car you dream of let alone trying to negotiate a good price while hauling around 3 kids in tow. The whole process was painless. I emailed him and got set up. Once the pricing for the car was available was available, he was up front about the cost from the start so no hidden fees or unexpected charges. Paperwork was all done by overnight mail then the shipping company hauled the car over a few days after the car arrived at the dealership. All the paperwork was in the car and ready to be processed by my DMV. Clint's an enthusiast so he knows the cars and not just a sales guy. Would definitely buy another car from again even and would make it a Subaru just because this was such a positive experience.

WillHunt

23 de may. de 2014

Josh Martin did a great job in reducing the arduous and prolonged car sales approach. Josh was very respectful of my time and worked very efficiently.

bfaal

23 de may. de 2014

Price: great no hassle price from Clint. Gave the best price.Communication: Great customers service without the nagging experienced at other dealerships. He gave his best price and gave me the space to consider the offer and make my decision. Once my decision was made and I decided to pull the trigger the process was smooth. Most of our correspondence was through texting which is valuable for a busy individual. Out of state: I am a Virginia resident who decided to take the plunge and buy across state lines. It was a great experience. Shipped via a third party that works with Clint. The car arrived with no issues. Only a minor delay in shipment however that is to be expected. I'd say give your self a week buffer just to make sure you don't get your hopes up. If on a tight deadline pay to have it expedited.Overall, if you can get over your fear of buying across state lines, Clint is your guy. He has experience selling across state lines and I would recommend him.Thanks Clint. The wife loves her forester!

bbrand1

21 de may. de 2014

Great experience. Ordered a 2015 WRX WRB Limited 6MT. Arrived at my door w/o any issues. The buying process was very simple. You let Clint know what you want, and he orders it. If you're getting the car delivered, Mark Way will give you the low down on every finance and extended warranty plans that they offer once your car arrives at the dealership. He'll answer all of your questions, then get your paperwork overnighted for you to sign. You will get a pre-paid overnight envelope to send back to them the next day.When the car arrives to your home, make sure that you get the paperwork from the driver. I assumed the paperwork was in the car. I was wrong. The driver had forgotten to give me my paperwork, so I was unable to drive the car until Mark Way resent my information and temporary tag. Thanks Mark!Very happy with the car and the service that both Mark and Clint gave me. Thanks again! If I buy another Subaru, it'll be from them.

TacSoob253

21 de may. de 2014

I contacted Clint while deployed about ordering a 2015 STi. He was more than helpful from day one and despite my geographical and time difference situations, got my order in the system immediately after Subaru made ordering possible. The entire process was super easy and hassle free. You will not find a car salesman more dedicated to his customers than Clint, and the pricing is phenomenal! Clint even drove across town to pick me up from my hotel the morning I picked up my new STi. Dawn was a pleasure to work with when it came to the paperwork and financing part of the process. She is great to work with and isn't pushy at all, which is a welcome change from most finance managers I have dealt with in the past. Overall I am extremely pleased with the decision to purchase my STi from Clint at Heuberger and I will definitely point any friends or family in need of a Subaru in his direction.

hemophilic

16 de may. de 2014

Review is specifically for HeubergerSubaruParts.com. I'll refer to them as HSP in this review.I ordered some suspension upgrade parts for my 2012 Subaru Impreza based on suggestions from an online forum (NASIOC). In the first order I forgot to add a couple essential pieces. I sent an email and the parts were added to the order and I was billed correctly. From their reply I learned that the HSP site has a messaging feature built in that allowed me to directly communicate with the parts department instead of hoping an email made it through.The ordered parts arrived as expected but it turns out the forum suggestion was not accurate enough and the ordered parts were not what I needed. The forum did not have the exact part number so I asked HSP and they produced a list of part numbers. I have subsequently ordered the new parts and returned the incorrect parts.We moved recently and it was easy to update our account information.I hate when I can't get good help or get stuck in some awful computer system or get abandoned by a fly-by-night ebay seller. HSP has been very helpful and responsive to my issues and the messaging feature is awesome. On top of that, they have the best prices I've seen and shipping is very reasonable.HSP is at the top of my short list for Subaru parts.

nhergert

16 de may. de 2014

I contacted Clint within days of being able to order a 2015 WRX/STI. Clint was great to deal with, and made the buying process very easy. I have bought many Subarus, and other dealers were always reluctant to match Heuberger's prices. This time I deiced to skip the haggle and just go get my car from them. During the months that I had to wait for my new car, Clint was active in our online community, and kept us informed about every update. Buy the time I got the the dealer to pick up my new STI, Clint had everything ready to go for me. Even at the last moment he got my car in for tinting. Overall the experience with Clint and Heuberger's was great. I definitely recommend them.

dubel

15 de may. de 2014

Worked with Clint from the very beginning, before you could even find a hint of the 2015 WRX on Subaru's website! Clint was awesome in that he not only was able to work out pricing ahead of time but being a Subaru WRX enthusiast he was already familiar with the types of options that would most likely be available. He submitted a Subaru Factory order for the exact trim/color/options I wanted as soon as orders opened up and took care of all my requests. He streamlined everything about the delivery. He arranged a pickup waiting for me at the airport. When I arrived at the dealer, my car was prepped ready to go right up front for me to inspect. Knowing I had a long drive ahead of me Clint had finance, shop tour, inspection all lined up as efficient as possible. Clint's pricing is LEGIT! The finance team managed to beat the already low rate from my bank as well. I was in and out in under an hour. I highly recommend Clint and his team.

avigdor6

14 de may. de 2014

More than a year ago, we started considering the purchase of a Subaru. Nikole never lost patience with us, and always responded quickly to our questions. Finally, we decided to buy a 2015 Forester. Nikole was always there to respond to my questions, and move the transaction through the required steps. Within two weeks after making our decision, we had the Subaru delivered to our doorstep in New Mexico, in perfect condition. Thank you for all your time, effort, and cheery demeanor throughout!

hvnfn1

13 de may. de 2014

I compared pricing from this dealership to my local one in Illinois. It was less expensive to fly to Colorada and drive back than to purchase locally. Johnny was extremely helpful and I liked working with him. I did the paperwork early and the dealer picked me up at the airport. I will recommend Johnny and the dealership in the future.

beccadavolt

12 de may. de 2014

We Had a great experience at Heuberger! Adam Wells was great from the start he made it very easy for us to find a great family vehicle. His attitude was awesome and so were the rest of the employee's. We will defiantly recommend people to this dealership!

Antangil

8 de may. de 2014

I ordered a 2015 Subaru WRX from Clint Earhart for delivery to Alabama. Price was excellent and explained in a straightforward manner, no hidden costs or gotchas. Clint was impressively responsive, willing to answer questions and provide regular status updates on vehicle ETA. Process took about 3.5 months overall. Mark handled financing, matched the rate I could get through my bank and turned the paperwork around in less than 48 hours including FedEx from CO to AL and back. Vehicle was shipped in a timely manner using a reputable transport firm and arrived in good condition. I strongly recommend Clint and Heuberger both from a price standpoint and as a low-pressure, low-stress car buying experience.

chrismorehead146

7 de may. de 2014

The overall experience was fantastic. Ryan was polite, straightforward, and kind. He answered all of my questions with ease. He also helped make the the process quick, and effortless. I strongly recommend him to anyone looking for a new Subaru.

DavidHughes

7 de may. de 2014

I cannot thank you enough for all your assistance in helping me purchase my second Subaru. I have purchased Subarus from two different dealerships, and both dealerships have been nothing short of outstanding in service and satisfaction. Your expert knowledge has helped me immensely in understating all the features that came installed on the vehicle. That accelerated the process of me getting acclimated with my new vehicle, and, explaining myself to family and friends all the features on the vehicle, some of whom were impressed with the Forester I purchased. I will recommend both your dealership , and you personally, to anyone who inquires as to where/how I purchased my vehicle. Please feel free to send this up your supervisory chain of command, as they should know, if they dont already, what an outstanding job you do

bluelt1ss

4 de may. de 2014

We could not be more happy with our newest purchase of a 2014 Subaru BRZ! Clint and Mark walked us through every detail of the process to make sure we knew exactly what was going on. Thank you guys for completely breaking the mold of a typical dealership!

Slmfrog

2 de may. de 2014

I originally leased my Subaru Impreza through Mike Pickett and he was so helpful and caring and provided great service. When I decided to buy my car at the end of the lease, I found Mike so I could work with him again. He took care of all the paperwork and respected my budget. He went out if his way to make the transition from lease to ownership extremely easy. I would recommend him to anyone who is looking to purchase a car.Sally Madden

fiedler84

2 de may. de 2014

My wife and I worked with Herman on a number of occasions throughout the process of purchasing our first new car. Whether we had scheduled an appt. with him or just popped into the dealership on a random afternoon, Herman was always willing, ready, and able to help us with anything we needed. Herman was very efficient with explaining and helping us through the long and sometimes tedious process. He was extremely knowledgeable and patient with us every step of the way. I would highly recommend him to future buyers.

zestjdm

2 de may. de 2014

BIG BIG BIG thumbs up for the extraordinary customer service both Clint and Mark provided. We went all the way from California to Colorado to pick up the 2015 WRX we ordered from Clint back in Dec. 2013. It was definitely worth the drive. This 2015 WRX is the 4th Subaru in our household and I would go back again for our next and next next Subaru!

kevnguyen13

1 de may. de 2014

I have recently graduated from college nearly a year ago and due to an accident that took place in December, I needed a new car. I have been looking at the Subaru BRZ/Scion FRS for quite some time but I knew that the Subaru was the car I wanted. I spent hours online looking through various online forums and I noticed that a lot of people on the Subaru BRZ forums were suggesting purchasing from Clint Earhart at Heuberger Motorsports if you were looking to purchase a BRZ. I decided to contact Clint, and he offered a great deal that I couldn't refuse. I have never purchased a vehicle online and so it was natural for me to feel hesitant doing so but Clint kept in contact and did his best to answer the many questions I had. Fast forward 3 weeks and I have a beautiful BRZ parked in my garage and I love the car. Not only do I get the car I've always wanted, but I ended up saving money and the hassle of dealing with difficult car dealerships. Thanks Clint!

tcpowell

1 de may. de 2014

I purchased a 2014 Outback 3.6R from Heuberger via Clint. The sales was arranged online - Clint found exactly the equipment I was looking for in my 1st choice color and arranged the dealer trade. The price delivered to the east coast was better than I could arrange locally and the ease of having your vehicle delivered to your front door was great. Mark Way (finance) was very easy to deal with and got the paperwork right the 1st time - again easy. The paperwork will be FedEx'd to your home - you sign - then FedEx back in the included/prepaid envelope. If you know what you want and can wait a few days for the car to be shipped (or. want to pick up the car in Colorado!) give Clint and Team at Heuberger a shot you will not be disappointed.

AriellesSubie

30 de abr. de 2014

AWESOME is the word we choose to express our experience in purchasing our first Subaru. This vehicle will be our daughters first car and her first experience in the interactive process of becoming a car owner. From the initial contact with David we experienced professionalism, in depth product knowledge, responsive and courteous interaction. David was very up front and hands on through the process. We appreciated his transparency, honesty and customer satisfaction approach throughout our experience. We traveled from out of state and were unsure of what might face us once we arrived, I have to admit I was a bit concerned with the volume of business going through this dealership, i thought we might just be another number. Upon our arrival we walked into a clean and pleasant environment where there was a beverage cafe with plenty of seating with a TV for those who waiting or needed a break from all the car talk. David and Dawn took the time to include our daughter in the process and explained and researched information on questions that we posed. David took additional time to explain to our daughter all the techno features that of course are the primary concern for a teen. As we drove off with our new vehicle I have a whole new respect for the time and attention this dealership chooses to focus toward customer satisfaction and I understood why they realize the number of sales through Heuberger Motors in CO Springs. We have and will refer others and I know when purchasing another Subaru these folks will definitely be our first point of contact. Very satisfied customers, ACES (Arielle, Cynthia, Edward Steinberg)

mightysti

28 de abr. de 2014

I bought the 2015 wrx from Clint and this is my first Subaru. The buying experience is great overall and it was easy and fun to buy a car from him. Both pricing and services are extraordinary. If I would buy another Subaru, I will buy it from Clint again as well as recommending my friends & family to do so.

kidaa

28 de abr. de 2014

it's a great experience buying from them. price is good, and process is really smooth. Heard about them in ft86club. So emailed Clint for quote, got his calls, put deposit... (although there was some issue about loan b/c I'm not a US citizen, but Mark is patient and helps a lot. ) Then Dawn helped with the documents and the car was shipped! It's awesome to work with all three of them. if you are looking for a new subaru, give them a call!

RodolfoRivilla

28 de abr. de 2014

Let me start by saying how fast and flawless the entire purchase was! I am an out-of-state buyer and was hesitant at first. After a thorough research on Clint and Heuberger my decision was made. My first contact with Clint was very straight forward and no nonsense type of conversion. Clint answered all my questions with regards to shipping, paperworks, etc. that had to deal with the the out-of-state purchase. When time came to make my purchase, everything was laid out and within a few days, I was signing the paperworks to make it all official. The whole process took roughly 2 weeks. My BRZ was delivered by a trusted company and they certainly meet my expectations. Although the car was very dirty due to the weather, there were virtually no scratches, dents, etc. to the car. Overall, I am very pleased with my purchase and the level of business Clint conducted. I would definitely recommend Clint to my family! Thank you again, Clint! Hope to do business with you again! More power to you and Heuberger Motors!

ETMI

25 de abr. de 2014

I heard about Clint through the ft86 forums, and no kidding he had wonderful prices, even with shipping included. No haggle, no hassle, no trouble at all. As soon as he received my deposit, he send me a picture of the car right away. He responded to my emails and texts very promptly and was always very courteous throughout the process. I would definitely recommend him to anyone, nationwide, looking for a great deal and great service.

ConchMasterFlex

25 de abr. de 2014

I have to say their customer service was amazing! I was referred here by my friend to Clint. He did a great job in getting everything setup for me for an amazing price! I originally worked w/ Dawn Patterson for the finance part of my vehicle and did an incredible job but then had to switch after a few days to Mark Way. Mark Way is a very personable guy and was able to match my military credit union's rate. He is the magic man when it comes to making it happen! Thanks a lot for everything, my friend was right and so were the reviews!! Now I proved to my wife that this place is not a scam haha (just being protective). The accelerated services for shipping my vehicle gave me an initial bad impression, but after the third person I spoke with about my car, it went great. The driver Mike was a great guy and I happened to get my vehicle a day earlier then expected. I will definitely pass on the good word! I actually went to another Subaru dealership here in Tucson (which has amazing reviews) and told him the price I got the vehicle, the sales rep actually laughed and said, "I can't even touch that price, if I were you, I would go with them. I don't even know how their giving you that price, they would be ripping themselves off." The only improvement I can say, was keeping a little bit more communication on when the vehicle would arrive, though I know it is contracted with another company.

JeanCoyle

25 de abr. de 2014

Clint was great and getting us moved through the purchasing queue fast, which I really appreciated since I needed to take off work in order to come pick up my car. In addition, he was very friendly and helpful. He helped me set up bluetooth in my car and also gave me very detailed information when touring the facility. He seemed very knowledgeable about the cars as well. My only issue with the visit was when we worked with Dawn for purchasing. She was a very nice lady, but seemed to want to push into making a decision that I had already made my mind up on. I didn't appreciate feeling pressured when I had already been having a good experience working with Clint.Overall, I am very happy with my car and had a good experience for my first time at a Subaru dealership.

jboysen

23 de abr. de 2014

Working with Clint was awesome. This was one of the simplest car purchases I have ever made. Contacted Clint a few months before the car was released, made our deposit and when the car came in we finalized the paperwork and picked it up. Received a tour of the dealership and met most of the staff. Every single person was a delight to meet and ready to help with anything. I wouldn't hesitate sending someone there for service on an older Subaru or for a new car purchase. One of the best dealers I have ever dealt with. Clint rocks, so make sure you work with him!

michaelc5280

23 de abr. de 2014

I have wanted a Subaru WRX STi since I was a little kid. Now that I am done with college and working in the real world, I have the cash to purchase one. I spent a little over a year deciding whether or not this was the car for me. I started talking to Clint in December as I was looking at a 2014 STi (I hadn't heard the 2015 was coming out in January). I ended up waiting to see the 2015 and I could not be happier that I did. I put a deposit down on the car in February and two months later, my car was delivered with 7 miles on it. I cannot tell you how happy I am that the car was not test driven by new people and that Heuberger took my new purchase seriously.Clint was very easy to work with. People need to remember that he has a ton of orders and cannot respond to every single person the second he receives a text/call. Be patient and understand that you are getting a great deal. I couldn't be happier with how everything turned out. We purchased two cars from him and both were in top notch shape.If I need to purchase a new car, I would go through Clint in a heartbeat.

HeatherHairgrove

21 de abr. de 2014

I was dreading this but it was time. Turned in to a great and actually fun process. Ryan worked hard to get everything we needed and made it work!Thank you Ryan!

HMJBurner

21 de abr. de 2014

Couldn't have been an easier transaction. By far the best car buying experience I've ever had. He was equal part friend and salesman. I never felt pressured into anything and he was also prompt and responsive to my communications whether it was texting, calling, emailing, or on the forums. I couldn't recommend him anymore than I already do.Thanks again Clint.

blindbatts

21 de abr. de 2014

I purchased our 2014 Forester XT Touring from Clint via the internet. Experience was very straightforward with no games over price or pressure at all. It was either we wanted the car at the (very fair) price, or not.They overnighted me the paperwork required for the car, along with a pre-labeled return envelope to send back. I arranged for shipping myself as I wanted to have the car shipped on an enclosed trailer to protect it. We are very happy with the experience and would recommend to friends and family that they give Clint a call if they are looking to purchase a new subaru.

jmilne

19 de abr. de 2014

I purchased my 2014 Subaru BRZ through Clint from my home in Texas. This was my first new car buying experience and I was a bit nervous. Clint made the process extremely easy and I felt as though I truly got the best deal anywhere in the country. In addition to the great price, I was given updates and pictures as the sale progressed and felt the service I received was top notch. I would absolutely recommend anyone looking at buying a new Subaru to speak with Clint. Expectations were exceeded. Thanks Clint

coldaudio86

18 de abr. de 2014

Purchased a new Subaru from Clint Earhart and couldn't be happier. Pricing was by far the best in the state, if not the country, and he worked with me to order exactly the car I wanted.The Heuberger finance team was also able to get me financed at a lower rate than the already low rate I was able to get on my own.I'd buy another car from Clint in a heartbeat.

AllanVanHine

17 de abr. de 2014

Ryan, and any other staff I dealt with, promptly provided any information I requested and went out of his way to answer all our questions knowledgeably. He never pressured us to make a decision and allowed us to investigate which car we wanted to buy at our own pace and in our own way even when we were looking at other car makers. He gave us all the time we needed to test various models. He continued to followup with us in a non pressuring way as we took many weeks to come to a decision and has followed up with us after the sale offering to answer any questions that we may have in the future. Our experience with other auto makers in town were not as positive. They sometimes wanted us to approach car buying their way and on their time table instead of allowing us to follow our approach. Some of the other car companies did not furnish the information we wanted in an easy and timely manner. Our decision to buy a Subaru was based on the car -- features and price -- and also based upon the positive experience we had dealing with Ryan and the other staff.

JamieWeitzel

16 de abr. de 2014

I could go on and on here, but simply put, this was the easiest car purchase I have ever made, and Clint is the reason why. No hassle at all for pricing, he's very up front about what he can offer. Finance was a breeze as well thanks to Vito. I would not hesitate to recommend Clint to anyone looking for a new Subaru and I hope he's still around when we're ready for another one!

JackTarr

14 de abr. de 2014

I want to highly recommend Mike Pickett as a knowledgable and professional salesman. Mike took great care in helping us pick out our new Subaru. We had a great experience and look forward to working with again.

whhjr

13 de abr. de 2014

Overall, my buying experience was good. The price was good, I got what I expected on the vehicle, and except for some difficulty with the F&I department, there were really not any problems with the actual purchase. Unfortunately, a bit of confusion arose with Ms. Mazich after the sale was complete.

GeoffLess

11 de abr. de 2014

This was a great experience overall. I had done a lot of research and knew exactly what car I wanted to get. I had shopped around and, of course, Heuberger offered me the best price. I wanted a specific model in a specific color with specific options. A little picky, but I was buying a new car. They let me know that they had everything I wanted in stock, but it was a different color. They also let me know that they found one at another dealer that was perfect for me. I opted to wait for the one in the color I wanted, and they were more than happy to get it for me. They all worked together to keep me up to date on when the car would be delivered, and called me as soon as it arrived. Once I went to pick the car up, Josh spent as much time as I needed to go over everything in the car and make sure I knew how to use everything. I will definitely recommend them to my friends.

JayKlein

10 de abr. de 2014

David was great, he was up front and answered all my questions and there was no high pressure sales pitch to buy, this was a real pleasure, I have already steered some of my acquaintances his way.

marfalow

8 de abr. de 2014

Clint and Mark are the easiest guys to work with for purchasing a car. I was in the market for a new car and had my sights on a BRZ. After ringing up Clint directly, he got me settled and off to Mark with exactly the car I was looking for. I also had a last minute change to the car specifications that I needed to make, and both Clint and Mark were on the ball and ready to help make those changes happen. Clint and Mark did everything to make sure that I got exactly what I wanted, nothing more, nothing less. Thanks guys, you rock!

nikkhoo87

7 de abr. de 2014

I placed an order with Clint for a 2015 STi Limited. He was straight to the point, offered great pricing and financing, and was very easy to get ahold of. Unfortunately, due to some unforseen circumstances I was unable to go forward with the purchase of the car. Clint was very understanding and didn't pressure me at all and submitted a request to process my deposit refund. I am impressed by his honesty, work ethic, and true consideration for his customer's needs and situations. Once I'm ready to buy again, I will definitely be coming here; as well as reccomending them to everyone I know. The auto sales world needs more people like you. Thanks, Clint.

JGinCOS

2 de abr. de 2014

I am always a little uneasy about buying a used car. There is always a type of three-card monte air about used car dealerships when you get there and they shuffle things around and try to see how much they can pry for how little. That said, this is the first time I have initiated contact by internet prior to purchase and had someone work with me ahead of coming to the lot and it made ALL the difference. First, If Ken hadn't been as respectful and helpful as he was, I might not have ever gone to the dealership. I love their cars, but I hate playing games with salespeople - especially when I have access to a car buying service. Second, it was great able to tell him exactly what I wanted and in what price range and how long I could hold out to buy. And he was both lucky enough to find it and responsive enough to let me know as soon as he had a good candidate. Once we had the car selected, it was a straightforward experience. If you're happy, we're happy, here's the price, here's the paperwork. I cannot express how much I appreciate not being oversold. The car is low mileage, super well maintained, drives well, and is at a great price. What else can you ask for? If it's a good product,it sells itself. Ken made it very easy for the car to sell itself.The only negative thus far.... I had my daughter with me for the paperwork part of things and I specifically pointed out that not once did anyone utter, "We'll do what we have to to get you into this car." And then the financing lady said just that. I would recommend all dealerships instill in their employees how offputting that phrase is. I had purchased some extras for the vehicle and just wanted to know what the new principal would be. I did not appreciate being given the monthly payment amount after asking for the loan amount. I should not have to ask twice for information, particularly information that I'm paying for. Only the phenomenally ill-informed fall for the "This is how low we can get your monthly payments" thing and it's a little insulting to have it presented that way. But that's how some people deal with money and despite that little issue even that person (Dawn?) was actually very nice and patient with us for buying a car late on the last day of the month. The overall experience was very good and I hope Ken is still there in a couple of years when we come back for a new car. A business lives and dies by its reputation and I would definitely do business with him and this dealership again and will recommend them to friends.

rello2

1 de abr. de 2014

Jim was very easy to work with. I did everything through e-mail except pay. Jim gave quick, courteous, honest responses. I would do business with Jim again

Blondietat

1 de abr. de 2014

I have bought 2 Subaru's from Rob over the last 3 months. And Dawn was the fiance manager for both. I cannot tell you what a wonderful experience I had with both of them! We even drove to Colorado Springs from Santa Fe, NM for the second purchase just to meet Rob, and as it turned out Dawn as well!Polite, friendly, knowledgeable, courteous. . .the list could go on and on to describe Rob and Dawn. I will recommend Heuberger to anyone in the market for a new Subaru! I want to extend my personal thank you to Dawn and Rob for making my car buying experiences as special as they turned out to be!Deborah LewisSanta Fe, NM

williambenefield

30 de mar. de 2014

David was very professional and a pleasure to work with throughout our car buying process. David ensured through his hard work and dedication to ensure that we ended up with the car we really wanted. He exhausted many hours researching and tracking down the car we were wanting. David was very prompt in getting back to us when we had questions and went out of his way to ensure that we were satisfied with our purchase. We do have issues with the process once the finance department became involved. We were registering our car in Oregon and there was no need to complete paperwork for the State of Colorado (which we verified with the Colorado Department of Motor Vehicles). The first finance representative (Michael) told us that the car had to be registered in Colorado and then transferred to Oregon, which was not the case and he insisted that we complete all the paperwork for the State of Colorado. We believe this was just to ensure that Heuberger Motors could collect the additional $389.00 for license, tags, and registration for the State of Colorado. We are the ones that did all the paperwork required to license, tag, and register the vehicle in Oregon. We believe this is a deceitful practice on part of Heuberger Motors for military personnel who are registering their vehicles out of state and complete all the paperwork themselves. Jackie was the one who did most of the work helping us get what we needed to get the car registered in Oregon. The time and amount of work that was completed by Heuberger Motors was no where close to earning the $389.00 we were charged, especiallyy since we completed the majority of the paperwork ourselves. We would recommend David to anyone looking to buy a car from Heuberger Motors, we would not on the other hand recommend Heuberger Motors as a whole.

lcammack

30 de mar. de 2014

David O'berto was exceptionally helpful. I appreciated his availability, knowledge, and his willingness to provide a quality car-buying experience. He initiated regular and beneficial contact, and I am pleased with my purchase. Well done!

BrettHutchens

26 de mar. de 2014

My wife and I just purchased our 2nd Subaru through Clint Earhart. The initial purchase was a 2014 Subaru Outback and most recently a 2014 Subaru WRX. Both purchases went smoothly, and would not hesitate to recommend Clint and Heuberger Motors. My dad and I drove out to the dealership from Tulsa, OK just to pick up the WRX. Either way, shipped or picked up, they are great to deal with.

menny59

26 de mar. de 2014

I was referred to Heuberger Motors and specifically Clint by a work friend who purchased his WRX through them. He told me that Clint had given him a great price and the process was very easy. His recommendation was backed up by all the positive comments on the forums regarding Clint as well. When I contacted Clint, I was considering different trim levels of the WRX and he was able to give me a great sale price up front for each car I was interested in. It took me a month to make a decision but during that time Clint was always willing to answer my many questions either through the phone, texts or emails as I remain indecisive about my final choice. Even when Clint was out on vacation, Eric quickly responded to my email during that time and offered to be available to answer any questions. What really made a difference was that Clint reached out to me via email after returning to the office to make sure I did not have any other questions. Once I made a decision, Clint was able to take my deposit over the phone and I fill out the credit application online. After receiving the OK from Clint, I made an appointment to complete the paperwork and pick up the car. The day of pickup was flawless. I arrived there at about 11:30am and was on the road by 1:30pm. This was much appreciated as I was traveling with my 6 month old son and wife so it was nice to not be there all day. We worked with "Vito" in finance and he was friendly, willing to answer questions, and not pushy in regards to adding warranties, gap, etc. During this time, Clint made sure that a sticker I wanted removed from the rear door was gone by the time I was done with finance. From start to finish it was an absolute pleasure to work with Clint and Heuberger Motors I would recommend anyone looking at a Subaru give him a call. Thank again and I am now thoroughly enjoying my dream of owning a STI.

hojomiller

25 de mar. de 2014

I wanted to thank Jeremy for the excellent buying experience he provided for my recent VIP purchase. I tend to hang on to my subaru's and the last time I bought a car from you was when I purchased my 1999 outback 15 years ago. I admit I was dreading the whole process but Jeremy made it an enjoyable experience. First of all, he called me right away when he found out I was looking for a car. He was very attentive when we showed up with hardly any notice. He was patient, listened to what I needed, he was friendly and helped me make my decision with no pressure whatsoever. He helped me understand the features of my car and had a good sense of humor...something I think is important with a low tech person such as myself. He has followed up with me to make sure I am happy with my purchase and I appreciate that. Thanks Jeremy, for providing an excellent buying experience and exceeding my expectations!Holly

lamune

24 de mar. de 2014

Clint and Mark made my purchase of a new BRZ online as easy as pie. This is my first car purchase as well as first ONLINE car purchase. Clint was available whenever I had questions via phone or text. Mark worked with me get to be the best rate for my car.Fast, no BS, and ready to work with you. Thanks Clint and Mark, for making my first car purchase a pleasant and memorable experience. You guys ROCK!!

SanfordCLN

24 de mar. de 2014

This is the second new car we have purchased from this dealership. Our son also purchased a new car here at our recommendation. Easiest dealership to buy a car from I have ever found. None of the "Mickey Mouse" so often encountered. No pressure, just fair pricing and everyone we have met at the dealership is great. Gary Hendrickson could not be better to work with. Simply a great dealership.

lheinecke

24 de mar. de 2014

The internet price for the new Subaru Impreza was good, and I was happy I didn't have to negotiate purchasing the car (like I have with other dealerships). We got fast service and into the new car quickly.

gfalzone

23 de mar. de 2014

I just want to thank Nikole and her associates for a pleasant buying experience. Everyone, from the business manager to the receptionist was friendly, helpful, and efficient. We never felt pressured, hurried, or like it was just another sale. Nikole made our purchase of our 2014 Subaru Outback smooth, friendly, and one that would make me tell my friends and neighbors about.I again thank you for your customer relationship skills, communication, follow up communication, and attention to detail. During the purchase of our Outback you communicated the status of our Outback on order, discussed follow up items prior to being asked, went over every detail of operating the Bluetooth, Navigation, etc, and all of our questions were properly answered. Your immediate response to my emails and phone calls just further proves your professionalism. This type of communication is critical in all type of business transactions and illustrates that you are an asset to Heuberger Subaru. I would recommend Heuberger Subaru to anyone looking for an exceptional vehicle buying experience!

ec1990

22 de mar. de 2014

Absolutely phenomenal shopping experience. By far the easiest and quickest car buying experience I have done. This was an online order and my first so safe to say there were quite a few things that were different but Clint and the rest of the crew at Heuberger Motors made it seamless and quick. Very quick to respond to any questions or to clarify anything. I would absolutely recommend anyone shopping for a Subaru to just go ahead and skip their local dealership (which by the way was $3000 more than Heuberger shipped to my house!) and just go ahead and order from Heuberger. Safe to say my next Subaru will be bought from them. Thanks again!

allenohara

16 de mar. de 2014

I've been looking for a new STI for awhile but hard to find and harder to find what I wanted for a good price. I found Clints page, read the reviews and contacted Clint. Talk about fast and nice customer service. Always willing to answer questions and got back to me either by email or phone ASAP. Could not have asked for a better sales experience. Was great the whole way through the process and a great financing guy Mark. Things could not have gone smoother dealing with these guys. I would highly recommend this dealership and these two guys to anyone and everyone. Too bad I'm from PA and can't take the car there for service but i know it would be just as great as this all was. Thats another thing is I'm from PA and not the easiest thing with the time zone difference for making contact and getting the i's dotted and t's crossed but these guys were fantastic the whole time. Car arrived quickly and everyone was professional. Cant say enough good things about my experience and I'd do it again in a heartbeat.

Ahupfer

14 de mar. de 2014

We came in looking for a 2014 cross trek and were so pleased with the price and level of exceptional customer service that we received that we went ahead and bought the vehicle. I would definetly recommend this dealership to all friends and family in the future.

stefanic

13 de mar. de 2014

We started our search for a new (2014) Subaru Forester on Truecar.com. That led us to three participants, of which, Heuberger was the one with the most volume of business. Jim Adams promptly gave us a bid for several different trim levels we were looking at, so we set up a meeting with him & a test drive of the one we were most interested in. Since we live in Pueblo, we drove up & had a wonderful experience with Jim as a Salesman. We loved the Forester that we test drove & bought it immediately after the test drive.

Hazels

6 de mar. de 2014

Tommy was great. He was easygoing, there was no pressure, he answered absolutely every question we had, and presented us with great options. We tortured ourselves over this purchase, because we are very frugal. I typically don't like the idea of eating all of the depreciation on a new car. However, these cars seem to hold their value so well (we purchased a 2014 Outback). After much thought, it made sense to pay the extra $4,000 - $5,000 to have the warranty and a chance at having all the service done on time. So really, these cars sell themselves. I think there's a reason why everyone and their grandmother drives a Subaru in Colorado. However, Tommy was great. My husband makes really obnoxious jokes.. Tommy was so relaxed and easygoing, he matched my husband's sense of humor and engaged him really well. That's just what we needed. Tommy spent at least two sessions with us.. that's at least a few hours. I'm really picky, and he went out of his way to find a vehicle that had the options that I wanted. In fact, I should have just bought it on that second visit. So far, I'm very happy with the service that we received. I love a salesman/saleswoman that can enjoy themselves and laugh at our bad jokes.

dboone1970

4 de mar. de 2014

I have been wanting a Subaru Outback for many years. Probably since I had borrowed a friends for a month or so when I was in my 20's in the 90's. I am from a small mountain town (it was small) west of Colorado Springs and have always trusted Heuberger and the reputation of their staff. My salesman Mark was top notch and treated me like family. The finance team went above and beyond to get me a great deal. Thank you for the experience. Thank you for my Subaru...

qvadra4

2 de mar. de 2014

Very positive experience: friendly staff, no hassle. Its the dealerships culture that encourages employee to act that way. Thats why we chose Heuberger over the dealerships in Denver, which is where we live.

alsanchez

1 de mar. de 2014

Dedication! David O'berto is clearly the best sales professional I have had the pleasure of purchasing a car from (I have purchased several cars in my lifetime in other states). He cares for the customer's needs and takes the time to help. The professional employees at the dealership can be proud of their hard work and also to work side by side with David O'berto as a positive role model. I will definitely recommend the dealership and Mr. O'berto to other potential customers. Also, active duty military and retired military personnel and their families will be treated well by everyone at the dealership to make the best choice of vehicle that meets their needs. Thank you.

sbowshot

28 de feb. de 2014

Chris is very knowledgeable and helpful in considering different vehicles that will fit people's needs. He is honest and forthright and looks to meet the desires of the customer. I had many questions about vehicles and features--he was very patient, informative and helped me find a great vehicle. I felt my experience was well-informed and I was able to freely choose what I wanted without having to select additional, un-needed options. I am pleased I was able to have the assistance of Chris, I thank him for his extensive help, and I highly recommend him if you are looking for a vehicle!

Abbeyc84

27 de feb. de 2014

David made an extremely stressful situation much easier and more pleasant. As a woman, I never felt pressured or taken advantage of. I would highly recommend David and the dealership to anyone.

sea8080

24 de feb. de 2014

I highly recommend Heuberger Motors. I had such a good experience at the dealership and especially with Rob Marino, who was my sales agent. Rob was efficient, positive, helpful, and made me a life-long customer of Heuberger Motors. Thanks for everything!!

cindyh1212

24 de feb. de 2014

My salesman, Jim Adams (Internet Sales), was very friendly and helpful. It took me a few weeks to make purchase decision. Jim was never pushy, but he did follow up a few times to see where I was on my purchase decision. I changed my mind a few times on what I wanted, but he always replied quickly with new quotes and lists of available vehicles. I did not feel pressured like I did with other dealerships who wouldn't stop calling/emailing, even when I asked them to stop. I got a great price and I LOVE my new Forester. I would definitely recommend Jim and the Heuberger team.

haroldegault

24 de feb. de 2014

Nora and I worked with January. She was very cordial, knowledgeable, patient, informative, and not pushy.She took her time explaining all the options on the car etc. Nora and I will recommend January to our family and friends.

firstkuhlkid

24 de feb. de 2014

Best dealer experience we have ever had! January Brooks is a truely wonderful sales representative who doesn't pressure and will get on a personal level instead of strictly sales level. If you choose to buy a car from Heuberger, or even just go to look, I recommend asking for January! Customer service and overall service/price/quality of the dealership was so good that we are hoping to pay off our brand new Forester here in the next two years and go buy another one; we are hoping January will still be there because we'd love to purchase from her again! I highly recommend January Brooks at Heuberger Motors, you won't be disappointed!

Skymark7

20 de feb. de 2014

I'm 50 and have owned over 30 cars of various makes. Most have been performance vehicles. I have a great relationship with my local dealers. I regularly utilize e-commerce venues for various purchases but had never done so for a new car purchase. I ordered a 2014 STI Hatch from Clint on 12/16/13 and received my car 01/31/14. I have owned several Subarus but this is my first STI. I am very happy with the car. I' m even happier with Clint's level of commitment and professionalism! I'm a consultant by trade and spend a fair amount of time analyzing production, handling and processing systems. That said, for those of you who understand systems, you know that even the best system can fail. When systems (physical and technical) fail, humans are tested to right the shortcomings of systems.In this case, the car arrived at the dealership later than expected. Clint knew I had to take delivery of the car on 01/31/14 because my previous daily (04 R32) was pre sold with promised delivery of 01/31/14. Even though Clint received the STI later than expected he (and the folks at Heuberger Motors) made sure the STI arrived on time. The delivery driver was professional, prepared and generally a very nice person. I live in Indiana and we do not have front bumper plates. Clint and I discussed the fact that I did not want the front bumper drilled due to the fact I would not be utilizing a front plate. As you know, Colorado does require front plates. Anyway, a new employee missed the memo regarding NOT drilling the front bumper of my STI. The bumper was drilled. I was upset and expressed this to Clint. Clint went to bat for me and explained the mistake to Heuberger management. I forwarded an honest quote from my local Subaru dealership for repair of the front bumper to Clint. I received a check yesterday from Heuberger Motors to cover the cost of bumper repair. I was originally drawn to order a car from Heuberger Motors because Clint understands (IMO) how to properly option a car and he has worked the system to bring us the best prices for these really great cars. But after Clint and the other wonderful employees corrected mistakes beyond their control with professionalism and politeness I'm even more impressed by their commitment to deliver great service! For those of you considering a new Subaru you should look no further than Heuberger Motors! Huge thanks to Clint and Heuberger Motors for a job well done!

laurenoneil

18 de feb. de 2014

David O'Berto, along with the rest of the staff at Heuberger Motors, was very accommodating during my car buying experience. David was professional and very knowledgeable about the car I was interested in purchasing and was able to answer any questions I had. Thank you for making it an easy and stress free buy! Lauren O'Neil

MattR421

17 de feb. de 2014

Recent internet/out of state purchaser here. After reading and hearing about Clint I wasnt too apprehensive about ordering a car from an out of state dealer, but there was a lot of hype to live up to. The good news is that it lived up to that hype! The pricing was even better than I imagined it would be. Clints customer service was fantastic and he was almost always available and got back with me very quickly with me even if he wasnt. He was great to deal with. In my past car purchases the financing department have not been all that great to deal with. Not this time. Dawn on the financing side was wonderful. She gave me a great rate, wasnt pushy about extras or add-ons and got the paperwork to me quickly. You cant really go wrong working with Clint and Dawn. I highly recommend them and would do business again.

Papaobewon

16 de feb. de 2014

Test drove a used Subaru was looking at a vehicle with a 6 cylinder, changed mind about car. Inquired about similar vehicle with a 6 in a new modelSalesman quoted a price of $28,000 even before entering the building! Once inside price changed by $ 2000.00 dollars! When I attempted a negotiation suddenly there were none available ! Go online multiple vehicles were listed with 6 cylinder engines!Being the only Subaru dealer in Colorado Springs should be investigated why no one else has entered this market!Their practices are below par!

rgonzalez77

15 de feb. de 2014

My experience with Subaru and Mr Herman Hudson was by far the BEST experience I've ever had with a dealership. I have leased cars for many years and I've never felt so much at ease as I did here. I was not pressured, I was given pros and cons of the vehicles I test drove and I was even given a tour of the maintenance and service area. Mr Hudson made sure I understood the ins and outs of my new Crosstrek and even went so far as to review the book with me. AMAZING CUSTOMER SERVICE!I will definitely recommend Subaru and Mr Hudson to family and friends. Thank you very much!

nwtice

15 de feb. de 2014

We enjoyed working with Josh and appreciated the email quotes for our new subaru and trade-in value for our current car. They also worked with us to make it a quick and enjoyable experience since we had time constraints.

sylenazeur

14 de feb. de 2014

Great overall experience, Clint got back to be quickly, with a great price, one that definitely beat most of the local dealerships I was looking at, so if you're all down for competitive prices, this is the place to go!I was rather new to the whole phone / internet buying though, so I can understand the apprehension a lot of people go through when dealing with this, and I'm happy to say that nothing went wrong, and everything went smoothly! There was some lack of communication, but I understand Clint and the Dealer are busy people, and whenever I called, they were always willing to talk to me.Be prepared to not always be in constant communique, and also be patient when dealing with the paperwork. They did a great job mailing everything quickly, so it was rather hassle free, but they didn't do the best job making sure I got "tracking #'s" or when they sent stuff out until I just happened to get it, which often resulted in me being surprised.The only negative thing that stood out was, even though I paid quite a bit of money for the a "Service Fee" that I couldn't avoid, the car still had all the Price Stickers / Flyers, and when I went to remove them, it left that nasty sticky residue on my car window that is a pain to get rid of... I would have hoped, having paid that service, those kind of things would have been removed for me... but oh well, no such thing as perfect.Overall, definitely recommend the dealership, Clint and the people. By far one of my easiest car shopping experiences.

jrmeyer

14 de feb. de 2014

Visited this dealership because they had the exact car I had unsuccessfully tried to order from a different dealership. Josh Martin in the internet sales department fielded my email and proved to be very helpful and knowledgeable, and rapidly turned a rather sour taste from my first experience into a very pleasant buying experience. I'm very satisfied with my experience with Heuberger and with Josh, and would recommend both to anybody interested in a Subaru. Well worth the drive to the Springs from Highlands Ranch.

hcsanjose

14 de feb. de 2014

My new WRX was just delivered today from Colorado to my home in California. I love it! I got a great internet price from Clint, and I especially appreciated his very responsive and timely communications by phone, emails, and text messages. Clint and Dawn made this process so easy!! I highly recommend them to others.

EdmondA

14 de feb. de 2014

Really, you can not find a better deal on a new Subaru anywhere else nor get such friendly service. Thank you Clint, I hope to deal with you again when I buy my next Subaru. I live in California and had the car shipped to me and the whole process was super easy!!!.

denakk

13 de feb. de 2014

Everyone knows that Heuberger has the best selection of Subarus in Colorado. This dealership also has an excellent reputation for customer service. Over the past 40+ years, we have owned eight Subarus and every car was the best choice for our budget and our lifestyle for that phase of our life. We decided it was time to purchase another Subaru and this time we thought we would try the Forester since it is the #1 rated car. Jim Adams (New Car Sales at Heubergers) more than met our expectations. He listened to what we wanted and quickly found us exactly the car we needed. We liked his patient easy manner and his knowledge of the cars we were considering. He did not rush us. Nor did we feel like we were an assembly-line client. He was friendly, courteous, polite and professional. He focused his attention on matching us with the right Subaru product. We actually had a great time making the car decision. Jim made the process easy - no stress. And we love our new Forester! As far as we are concerned, Jim Adams is 'off the chart'. We would give him a much higher rating than your survey range permits.

boostu

10 de feb. de 2014

Clint made the process incredibly simple and straight-forward. It was an absolute delight to meet a salesman that was more knowledgeable about the product than I was and he was truly enthusiastic about his job. Due to inclement weather I had a set of tires and wheels shipped to the dealership prior to arrival and Clint was there to help every step of the way. He gave me a smoking deal on the STI as well! I can't recommend Clint enough, he's exactly what other salespeople should aspire to become.

Poosten

10 de feb. de 2014

Our experience at Heuberger Subaru in Colorado Springs was great because our sales person, Herman, was calm and listened carefully to what features we we were looking for in a vehicle. He was courteous and quickly filtered down the list of possible vehicles and explained the main differences between each level. We were impressed to be looking at a potential vehicle within 10 minutes, which also met our budget criteria. He pulled the vehicle out from the lot for a test drive and showed some of the features. There was no pressure into a purchase and we returned to the dealer later in the afternoon to finalize the paperwork; without our two little kids. The paperwork was brief and promptly filled in. Some additional options were explained quickly and clearly. Herman gave us a personal tour and explained all the departments, procedures and service that Heuberger provided. He even took the time to go over all the controls in the vehicle and setup the bluetooth interface with our mobile phone. We have never experienced such wonderful dedication to customer satisfaction at any car dealer before. When I returned to the dealer two days later for the appointment of installing some options, he was happy to see me and verified that everything was completed correctly. Both my wife and I agreed that our sales person, Herman, has very good people and communication skills, and that we enjoyed working with him; an excellent salesperson! We are looking forward to a promising relationship with Herman and Heuberger. Other employees at Heuberger were also friendly and helpful.

rawoodjr1

9 de feb. de 2014

My wife recently totaled her car in an accident and we decided we wanted an all wheel drive Subaru. We were told by several people that they had a great experience at Heuberger Motors when purchasing a car from them. We were blown away by how easy the process was buying a car there. The sales person that helped us, Herman Hudson, was extremely helpful in answering all questions we had without being remotely pushy at all. We found exactly the car we were looking for and received a better price than what we had hoped for. The entire process took only two hours from start to finish. I would definitely recommend them to friends and family and plan to purchase from them in the future. By far the best car buying experience I've ever had. Thanks again for all the help Herman!

Iluminado

9 de feb. de 2014

Ryan Zaragoza was very professional, knowledgeable, and efficient. I would recommend him to anyone I know, along with the dealership. Since moving to Colorado in August we have been asking friends what kind of vehicle to get since my Hyundai Sonata is not really a good mountain/ranch car....hands down we were told a Subaru and to go to Heuberger in the Spings. Thank you Ryan for a pleasant experience, we will be back, Jeff and Maureen

tshubbard2011

7 de feb. de 2014

I have bought several vehicles in the past and this was by FAR the best experience ever. Gary was the nicest guy and he didn't spend the whole time blowing smoke. We got the exact truck we were looking for and got a way better deal than we ever thought. I came in already pre-approved through a different company but they still got us an amazingly better deal. They got our rate down 3 points and also included a warranty and GAP insurance. This truck was priced lower than everywhere else we looked....and trust me we looked everywhere. I will be telling all my friends about the great experience and will tell them to go to Heuberger and Gary Hendrickson for a great deal. One word...... AWESOME!

Dusty701

6 de feb. de 2014

Bought a new Subaru wrx Impreza throught the internet department. I found this dealer through the costco auto program, and was very impressed with how easy the process was. They were able to get me a great apr and an extended warranty that I believe is well worth the money.

MichaelJThompson

6 de feb. de 2014

Ryan Zaragoza and Heuberger Motors were very professional, friendly and personable. They gave me their best price up front with no haggling, no hidden fees and no pressure to buy. I gave Ryan everything I wanted in a new car and he gave me a quote quickly. That price was good whenever I wanted to come in to see the vehicle (i.e. in a week, month, etc.). I compared Heuberger Motors price with online sources and got several quotes from other dealerships. Heuberger Motors was the lowest price hands down.When I went to sign for and pick up the vehicle, everything I wanted in the vehicle was installed and Ryan showed my wife and I all the features of the car and how to operate it. This is my first Subaru and it has been a great experience so far.I hope to have this car for 10 years or more.

2014STi

5 de feb. de 2014

It is a shame that 5 is the highest rating that this survey allows...Heuberger is miles above that! The short story would be that I experienced more difficulty and stress purchasing Christmas presents than I did purchasing a car over the internet from Heuberger...true story! I was very specific in regards to the color and features/options I was looking for. I live in South Florida, and of the 6 dealers within an hour or so drive, no a single one had exactly what I was looking for. I expanded my search to all of Florida and still came up empty. I tried talking with some dealerships and it was apparent to me that I knew more about the vehicle and the options than all of them did...not cool!I never in my life have or considered purchasing a car over the internet, call me old school, but I guess I like the overall experience of driving off the lot with the vehicle, albeit the negotiation part of the process usually makes me want to bring a stiff cup of coffee and a belt felt weapon into the F&I office!After searching for a few days here in South Florida, I had just about given up, but unbeknownst to me, my better half was on the web searching for the exact vehicle I wanted and found it at Heuberger in about 3 minutes. When she told me about the car and the location my first reaction was to dismiss the entire thing. She then showed me the price and I continued to think "no way is this possible...this is how they get you over the internet...there has got to be a myriad of hidden charges and fees and the like..." Also, think about all the possible complications, and issues of purchasing a vehicle over the internet. it's not like buying a book on Amazon or eBay!However, my interest was piqued and I dialed the number...it was a Saturday and I honestly wasn't expecting much at all. The call went right through to the internet department and a salesperson named DAVID ANTHONY picked up. So as I begin the conversation and give him the vehicle number I was looking at I begin to think "OK, here we go...the "fun" starts now..."DAVID ANTHONY listened attentively to every word I said, and believe me I had a mouthful after dealing with the a$$clowns down here in South Florida. It was apparent to me pretty much from moment one that DAVID ANTHONY was a total rock star! Aside from being an all around great guy to deal with, his professionalism, knowledge, follow up, and ETA's were stellar. I was looking at an STi, and the guys that buy these vehicles pretty much know more about them than the average person buying the average car....call it a sickness! As I mentioned, after talking with salespeople here in South Florida, I can tell you that most don't really "get it" as in the STi culture and driver. They simply see a higher priced Subaru, know a few buzz words and some nifty stories. Not the kind of thing an STi buyer wants to hear. DAVID ANTHONY not only totally gets it, he speaks the language and most likely knew what I was going to ask for before I even did...you could tell that this guy has sold a few of these in his day! DAVID ANTHONY is also the kind of guy you'd most likely have as a friend if you were to run into him in a bar or party setting. He is kind, funny, intelligent, and quick witted. We are looking at another Subaru purchase possibly this year and I am not interested in dealing with anyone else but DAVID ANTHONY...end of story....the man wears a halo in my book!OK so let's discuss pricing....As I mentioned above, I was very specific about the color, options and accessories I was looking for and even if I would have been able to find something similar locally the pricing was abusive after seeing Heuberger's pricing. Before I even got them on the phone the pricing was a few thousand dollars less. Also to note, the Heuberger car had more options that I was looking for and still had a lower price. Then I start talking to DAVID ANTHONY and before I ask for the final pricing he hits me with "lemme' see what I can do for you on that price". I thought I didn't understand him correctly as in "wait a second, I can get a discount on this already ridiculously low price....no way!" So he comes back to me with an even lower number and my jaw dropped. I felt like a fool as I had to ask him to verify if we were still talking about the same vehicle with the same options...I simply could not believe this was possible.The only thing left was the shipping issue, Heuberger is thousands of miles away from me and I "thought this is where they get you!". NOT TRUE AT ALL. The car was shipped a few days after it arrived on the lot from Japan and all the options were installed. The car got from Colorado to South Florida in 5 days.Financing and PaperworkDAWN PATTERSON is another one of the halo wearers at Heuberger. Normally I don't purchase extended warranties but the deal she offered me was another "too good to be true: scenario. I ended up getting a better interest rate and a lower monthly payment that I estimated. If I remember correctly the bulk of the conversation centered around making sure addresses and contact details were correct, not haggling over pricing and the like. I would normally say that this was another pleasant surprise but at this stage of the deal I was expecting the same amount of ease and professionalism as I had experienced in every stage prior to this one. DAWN PATTERSON totally delivered in spades and then some! She knew her stuff and was not pushy in any way. This is not to say that she didn't attempt to sell other packages, because she did. But she simply explained all the other services to me as a good salesperson should, talked about their merits, and waited to hear my responses to each one. When she realized that some of the products and services would not be a good fit for me, she moved along to the next one...zero pressure and good listening skills.The paperwork issue was again handled flawlessly. It was quite easy to understand, sign, and return (and all paid by Hueberger via FedEx overnight). Registering an out of state car can be a total nightmare as I learned when I received all the paperwork and the check for the state tax. I thought that there would have to be a glitch or an issue that would force me to contact Heuberger and overnight me some form or certified document. Wrong Again! Everything was spot on perfect, in fact I left the tag agency without having to write and check and .63 cents change!In closing I can say that I am a believer in Heuberger and wouldn't ever go to a local dealer again...perhaps only for a test drive! I could not be any happier with the entire process and how it all actually played out in real life and in real time.Again, it is a shame that this survey only allows me to give Heuberger a possible score of 5. After my dealings with them a mere 5 is a total insult!THANK YOU HEUBERGER!2014 Sti Hatchback

GetSource

2 de feb. de 2014

I bought from Clint via the FT86 Forums. He was straight-forward with pricing, and made it so that I could afford a new BRZ.Buying from out of state, I was initially trepidatious, but Clint won me over. Heuberger Motors picked me up at the Airport, drove me down, and walked me through finalizing the details.The car was ready for me, with low miles, and in mint condition -- they even thawed out the wheels so that I could leave same-day when it was 5F out.Financing was also straight-forward, and they were willing to match (and best) offers from my bank.Thanks Clint, and Heuberger Motors!

rlhinrichs

1 de feb. de 2014

I recently returned to Northern California with my new silver 2014 Subaru Forester Limited thanks to Clint Earhart and others at Heuberger Motors. My local dealer was one of those that wants to add thousands to MSRP and then expects you chisel away at that. No thanks! Off to Colorado Springs for a mini-vacation to visit my brother near Denver and a superb drive back home to California with my new vehicle! Clint was prompt and polite throughout our interactions. This was unlike any experience buying a new vehicle before. No pressure, no silly games, just a great price on a great new Forester. One observation, and this is a good thing, is that persistence is the opposite of what you probably are accustomed to with "normal" car buying. Clint and the others are busy, so you need to be a little persistent to reach them and work through the details. Compare this to the traditional dealers that want to hound you repeatedly by phone and email. Put me in charge of persistence every time!I am working on some Subaru wannabe owners I know to convince them to follow in my footsteps and to work with Clint on that new Subaru they are looking at. What a great price and experience this was for me. I am glad that I went to pickup my Forester and got to briefly visit Colorado Springs and the Heuberger Motors folks. Buy your new car here and with Clint. You will be glad you did!

peggytorres

1 de feb. de 2014

MARK WAY IS BEST SALESMAN I HAVE EVER DEALT WITH.I WILL KEEP GOING BACK TO BUY MY CARS FROM HIM.HE IS VERY HELPFUL AND VERY KNOWLEGABLE. AND VERY PERSONABLE.

ssesparza

31 de ene. de 2014

Great dealership, great staff. I was really impressed by their amazing service. Josh took the time to show me the features and benefits of my new vehicle. Also he introduced us to some of the employees in the service department. I thought that was pretty neat.

JMAC56

31 de ene. de 2014

Had the pleasure of ordering my new Subaru WRX STI from Clint Earhart with Heuberger Motors. Ordered the car on September 19th, 2013 with Clint directing me to the options that would fit my driving habits and use. I truly appreciate the time and effort Clint put into this project.Clint updated me with the progress of the build and the next steps involved with the process. When the car arrived, he sent me photos of the vehicle. At this point I was fortunate to work with Dawn Patterson, who walked me through the finance and other option process. She was quite efficient and professional in her work. Everything worked just like she said it would, paperwork was sent to the house (overnight) you sign and send it right back. BOOM....done!The care was cleaned up and shipped to my house.....the trucking company calls and gives you the ETA. Very hassle free.Would I do it again.....DEFINITELY! But only if I get to work with Clint and Dawn again!Car arrived last week, and is now fitted with new snow tires, window tint, and clear bra.

Darkazn58

31 de ene. de 2014

Fantastic dealership. Clint is very straight forward and provides a completely different dealership experience. He gave me a great price right off the bat and worked with me every step of the way through the process. He has definitely gone above and beyond what I could have ever expected. This guy even replies to texts in the middle of the night. Detail oriented and checks in to see that everything is going good. If you want a BRZ, Clint is your guy. Dawn was also very friendly and just as helpful as Clint. Absolutely no trouble, paperwork was simple. Finally, this dealership does not pressure you at all for extras. They'll inform you about it, but they never push the sale which makes the experience so much more comfortable.

Tiago2

30 de ene. de 2014

I heard about Clint from the ft86club.com forums. I was told he would give me a great price and have it delivered to California hassle free. This all turned out to be true. What a great experience. I complicated things by not being able to receive my BRZ for a while since I was relocating from New York, but Clint made it happen. The price Clint offered me was so great there was no need to negotiate. Trully the best car purchasing experience. If you want a subaru, even if you are not in Colorado. Clint is your guy.

mhs2011

29 de ene. de 2014

I had bought a car from Heuberger Subaru before , so I was familiar with the dealership. My sales associate, Ryan Zaragoza, was very proficient in explaining the new Outback features. He was very friendly and making a deal was a pleasant experience. He has followed up to see if I have any questions or concerns with my new car. I am very impressed with his thoroughness. The entire process at Heuberger is friendly and respectful.

mcorren

27 de ene. de 2014

We worked with Ryan Zaragoza to find a new Subaru Forester. Ryan was resilient in meeting all of our needs. Heuberger Motors did not have a Forester in stock with the options we wanted, but Ryan was able to secure a Forester from another lot, within our requested timeframe, while offering the best pricing in the area. When we went to the dealership to pick up the car, everything was prepared in advance. Despite it being a busy Saturday, we were in and out within two hours. Ryan and Eric Wass were both very helpful at the dealership and made sure everything went smoothly. Overall, a great experience!

ChBall

27 de ene. de 2014

Like many others, I had seen Heuberger's posts on FT86 Club about offering the best pricing on BRZs, and figured I had nothing to lose. Within 12 hours of my email Clint called me and offered me the exact color and option car I wanted at a price that was truly unbelievable. I had been considering buying used, but that quickly subsided after speaking with Clint.Clint ended up going on vacation when I went to get the car, so Eric was kind enough to stand in and handle many of my questions about the process. When I arrived, the car was up front, shining clean. I spent a total of 45min in the dealership getting all of the paperwork taken care of! I can't recommend these guys enough - both Eric and Clint were fantastic to work with. If you're considering a Subaru, you'd be nuts not to call Heuberger.

kdyer

26 de ene. de 2014

I bought a 2014 Subaru Impreza WRX. The sales and financial staff were very helpful. I got a great deal on the vehicle and no hassles.

CarolChampion

26 de ene. de 2014

As soon as I walked in the door, the employees were more than excited to help me. I already had an idea of what i wanted when I came in, but they had a great selection and showed me some other choices. They showed me the advantages and disadvantages of all my options, which allowed me to pick what was best for me. They were friendly, not pushy, and helped me get exactly what I wanted. It was my first time buying a new car and they helped me set everything up that I needed to, gave me a step-by-step guide of what I needed to do once I left, and helped me through all of the paperwork. They made the experience pleasant and made me feel like I was more than just a customer, but part of the family.

maunaa

26 de ene. de 2014

Ryan Zaragoza was a pleasure to work with. I purchased a 2014 Impreza on-line. Ryan answered all of my questions and was not pushy. He delivered on all promises and continues to follow-up with me. I highly recommend Ryan and will definitely recommend him to my employees and co-workers.

JustStan

23 de ene. de 2014

I waited almost a year to buy a Subaru BRZ because, 1) the dealerships in my area were not willing to deal on price, (many wanting MSRP+$2000 or more), and, 2) I dreaded the whole car-buying process of dealing with salespeople, sales managers, finance departments, etc. Fortunately, during this time I did a lot of research on the ft86club forums and through these forums learned of Heuberger Motors, and specifically Clint Earhart. I had never bought a car out of state before and was not particularly comfortable with the idea of doing so. Finally, I figured it couldn't hurt to get a quote, so I contacted Clint. Right from the start I was impressed with the way that Clint laid out all the numbers for me. As I mentioned, I had already done a lot of research, so I knew that Clint was putting everything on the table in a way that no local dealership had done for me. The deal he offered was excellent, far better than anything I could get locally. Still though, I had my reservations about buying out of state. It is saying a lot to say that Clint made me feel comfortable enough to overcome those fears about buying out-of-state for the first time. Now, with the process over and done with, and a beautiful WRB BRZ sitting in my driveway, I can say that it might not be the fastest way to buy a car, but if you can wait for delivery, (or get over to CO to pick the car up yourself), then this is absolutely the way to go! Not only was the car-buying process smooth and easy, and the deal unbeatable, but having my car delivered a block from my house was icing on the cake. I will definitely recommend Clint to any of my friends or family who are even thinking about buying a Subaru!

yungism

23 de ene. de 2014

I recently needed a new car, and decided on the Subaru BRZ. All the dealerships in my area were charging over MSRP and did not have the color, trim, and transmission combo that I wanted.I emailed Clint at Heuberger Motors and he promptly sent me an awesome quote over email. The whole process was very easy and stress-free. And this is coming from someone who has never bought a car out of state before.Clint and his crew were very patient and answered all questions that I had. I flew out, picked up the car, and the rest is history.I'd recommend anyone in the market for a Subaru to check out Heuberger Motors!

herrfuzzel

22 de ene. de 2014

Mark has been my salesperson ever since I have purchased from Heuberger Motors. I have purchased seven cars in all. Mark is the most knowledgeable salesperson I have ever dealt with. I had been involved in an accident in January 2013. since my car was totalled, I had asked Mark to look for a specific car, and he came through in spades! I asked for a Ford Mustang GT Convertible, and he called me to look at one. The car he found for me is my dream car! Thank you, Mark! You are awesome!

toecurling

21 de ene. de 2014

Overall, an excellent deal on a new Subaru. Pricing was excellent, and the overall experience was smooth.Some things to keep in mind that would help in the future. I had purchased a vehicle as a customer order, so the car was not on the lot at time of purchase. As a result, I had to wait about five months until I took delivery of the vehicle.If you have no problems waiting for the exact model, then by all means, go ahead and make a order. If you would rather not wait as long, see what is available on the lot of in terms of cars that have been allocated to the dealer. I wasn't aware of this ordering system, which resulted with a long five month wait.Pricing is excellent. Just keep in mind the shipping charges and the dealer handling fee. Delivery went pretty smoothly with the driver calling me to let me know approx what day the vehicle would arrive.Registering the car was relatively straightforward. Just make sure you have all the paperwork when you go to the DMV. Also keep in mind that the additional paperwork is not inside the vehicle; you will receive another package about a week or two after you take delivery of the vehicle.

ildknyli

20 de ene. de 2014

Clint at Heuberger Motors was a great person to deal with. This was the easiest and most rewarding car buying experience I've had, it was a no hassle process and an awesome price on my 2014 STI. I would recommend Clint and Heuberger Motors to anyone looking for a Subaru in the US.

bromore

20 de ene. de 2014

I was pleased with the recent service by David Oberto in purchasing my new Subaru Outback. This was my 3rd purchase fromHeuberger. David was very responsive to my questions and needs. I got a fair price for both the new car and my car that was being replaced. He was very instrumental in both. I would recommend him and the dealership to prospective buyers.

EKM13

16 de ene. de 2014

I had spent a year looking for a FWD vehicle that could handle Colorado weather, but also fun to drive and within my price range. I finally found that with Heuberger! The staff was friendly, the price was right, and I finally felt like a dealership wasn't trying to take advantage of me. Now I have a reliable car that I know can get me wherever I need to go.

jrh813

16 de ene. de 2014

My wife and I began our quest for a new car like most do, by visiting local dealerships, speaking with salesmen and going on test drives. After this, I was less than impressed. I felt like the dealers viewed me as a burden and not a valued customer. We live in Wyoming, so, I did not have many dealers to look at in the immediate vicinity. I began making some phone calls to dealers in nearby cities. Most were reluctant to give prices over the phone. Further, they were unreliable in returning calls or keeping me updated. Seeing our growing frustration, my father-in-law recommended Clint at Heuberger. I am so glad he did. My wife began emailing Clint regarding leasing a new Subaru. From the beginning, Clint stood head and shoulders above the other sales people we had worked with. He was helpful, honest, and communicative. We told him what we were interested in and he responded with several options. His service and prices were so good there was simply no need for negotiation. Although I was reluctant to buy a car we had not sat in, we completed the deal over the phone and went down a week later to pick up the vehicle. The car was parked right out front and ready to go or us. The paperwork to finalize the sale went as smoothly as such things can go. Clint was very attentive during our time at the dealership and made things easy on us. It is clear that Clint is great at his job. He enjoys cars and people. He is enthusiastic about his product and getting you the best deal he can. Go with Clint and Heuberger Motors for your car purchase and you will not be disappointed. The experience, including our great new car, exceeded my expectations.

danielkyh

15 de ene. de 2014

Let me preface this by saying that my experience is solely based on out of state purchasing. But I have no doubt that you would get the same or probably better experience if shopping in person.-----------------------I have been eyeing the car I purchased for a very long time. I read great things about Clint and the rest of the staff at Heuberger Subaru, as you probably have as well if you spent a bit poking around the reviews here. I know Clint has experience dealing with out of state purchases so I decided to contact him to get some more information. I emailed him at night and he gave me a call the next morning. He answered all the questions I had, and believe me, I had a lot! He was extremely patient and not pushy at all. I got a quote from him for the colors I was hoping to get. I wasn't ready to purchase yet, but again, he was not pushy. I told him I would call him in a few weeks and he was totally fine with it. Did not give me random calls or emails trying to persuade me into a purchase. When I got my personal business sorted out I gave him a call and we got the sale done over the phone in probably 10 minutes! All I had to do was to send him some personal information and wait for Dawn to contact me for financing.Dawn contacted me the next business day and everything went smoothly. She was super friendly and helpful. Paperwork was sent to me and arrived the very next day. Everything was accurate and as she described. All in all, these guys are great. Super friendly and helpful. And patient and understanding as they know this is a big purchase. Everything went smoothly. If you are considering between dealers, let me save you the hassle. Choose Clint and Dawn from Heuberger!

jeanfoster

15 de ene. de 2014

I love my Subaru - and I don't even have a dog! I would absolutely recommend working with David O - he is extremely helpful and has answered every question I asked (had a few being new to this buying a new car business). He made himself available promptly, called me back right away if he was helping someone else when I called him. He had everything ready for me to sign and got the car ready really quickly. I drove up from New Mexico because he gave me a better price than the local dealer and has helped me with paperwork to register the car and secure the loan as well as just being a great person. THANKS DAVIDO!

chas3wba0

15 de ene. de 2014

I was in the market for my first new car purchase, specifically a 2014 Subaru BRZ, but the ridiculous markups in California rendered me unable to afford one. Fortunately, I came across Clint at Heuberger via an online forum, where he was advertising BRZ's for extremely attractive prices. A bit skeptical at first, I did some research to see if there were any before me who could testify to the validity of Clint's offer. To my surprise, there were over 50 people who had already purchased from Clint, a majority of them being from California, who had already posted detailed and positive reviews on their experiences.I took the chance to e-mail Clint, and from that point it was smooth sailing. I had tried my hand at haggling at some local dealerships, and it was a royal pain, to say the least. With Clint, he literally gave me a price that I could not refuse, and I ended up saving thousands even after having the car delivered to my doorstep. Not only was his price unbeatable, his highly personal level of customer care exceeded my expectations as well. He is readily available through e-mail, phone, and even online forums to answer any questions that a distant buyer like me would inevitably have.The actual process of purchasing the car and filling out all the paperwork was painless as well; Dawn in the finance department was quick to deliver the paperwork to me with a pre-paid envelope included for return shipping. She offered additional warranties and services without being pushy, and was extremely knowledgeable on the personal experiences of prior buyers. Only a couple days after mailing back the papers, Clint sent me a picture of my car just before it was put on a truck on its way to me.The only downside to the entire process was having to wait for papers to be delivered back and forth, and finally for the car to be delivered to me. However, the financial savings from buying through Clint at Heuberger were worth the wait. Most importantly, both Clint and Dawn were trustworthy and eager to help, and I could feel confident that I was not being hustled or deceived into spending more than was reasonable for the exact car that I wanted.

Mr_Tyzik

11 de ene. de 2014

We were hoping to get one of the last WRX Hatchbacks available. My brother-in-law bought his from Jim and highly recommended him. Jim quickly found and reserved their last hatchback quickly for us. He was extremely responsive to email inquiries and requests regarding things such as ordering accessories. Jim made the delivery experience easy and enjoyable as it should be!JimLongmont

cara.szymanski1991

10 de ene. de 2014

Friendly, very helpful, always goes above and beyond to help his customers. I would recommend him to anyone looking for a Subaru in Colorado Springs.

llatvala

9 de ene. de 2014

Working with David O'Berto, it was refreshing to work with a PROFESSIONAL salesman. He listened, asked appropriate questions, followed up, and addressed the needs that we had. He also seemed to be able to anticipate our wants.We had also gone to several Honda and Toyota dealers, as we were interested in comparing CR-V's, RAV4's, and Foresters and Outbacks. Some of the competing salespeople were busy, did not give us their full attention, and seemed more interested in moving the inventory on their lot, rather than addressing what we wanted.David is exactly opposite from that, and I would label him as a "consultative salesman." He 'consulted' with us; he did not 'sell' us.It was one of the best buying experiences that we have had, and DEFINITELY the best interaction we have ever had when it came to buying a car. When we buy again, we will look up David first!LYLE & KAREN LATVALA

al_co_bmw

9 de ene. de 2014

I purchased my new Subaru using the COSTCO auto purchase program. COSTCO referred me to Heuberger Motors. My sales person's name is Jim Adams and he responded to the inquiry. Jim was extremely helpful, efficient and got the job done. He offered a fair price right away and made sure I got the model equipped the way I wanted it. Jim arranged the "closing" which was also very quick and efficient. This was hands-down the best car buying experience I've had - in all I might have 2 hours of my time invested due to the efficiency of Jim and Heuberger Motors.

eric6

6 de ene. de 2014

Clint and Dawn are a great team to deal with. They got the job done, were friendly, and nice to deal with overall. I was not the easiest of customers (due to recent move and a busy job schedule) and the car still got to me, in new condition, in a timely fashion.

Bookwife2

3 de ene. de 2014

Relied on internet quote received from Heuberger and a quick follow up call from David O'Berto who confirmed that the car/model I wanted was on the lot and available. I have been a long-time Subaru owner and this 2014 Outback LT is my 5th one (2nd one purchased new from Heuberger). The purchase experience was easy and David was friendly and addressed every question on the spot. David has also followed up post-purchase to see what questions i had about the new Outback. Great experience and highly recommend working with David O'berto.

lizhanson

2 de ene. de 2014

This is the fifth car I've purchased form Heuberger!! They are so friendly,and easy to do business with, that they keep me coming back. Patti Hennen is a wonderful salesperson!! The Management staff is great and they have the best Service Department ever!!!

HeatherMcLaren

2 de ene. de 2014

Choice was RAV4 - Forrester. Had just rolled truck on ice. Panic stricken, anxious, know nothing about cars. I said no bells & whistles. He listened. Was clear, intelligent, organized, on time, everything ran smoothly. Toyota guy missed appointment, kept a us waiting at 7 pm, horrible, sloppy service and I wouldn't have bought a toothpick from them. A new vehicles when retired is a considerable financial risk and I wanted to be sure I had the safest vehicle. Customer service is critical and O'bert was exceptional. Would definitely recommend Heurberger because of him. I didn't buy a vehicle. I wanted to buy "safety" and feel I got it.

jltsay

2 de ene. de 2014

While doing research some research online about the Subaru BRZ, I noticed one name that was frequently mentioned for unbelievably low prices - Clint from Heuberger motors. Although at first I had some reservations about dealing with buying a vehicle sight-unseen from out of state, I became more reassured after reading the countless positive experiences that people in similar situations had. I decided it couldn't hurt to send Clint an e-mail with my information to see what kind of offer he would be able to throw out at me. Clint called me back the next morning with a quote on the exact configuration I was looking for, sitting in his lot ready to go. Clint's price was so good - thousands of dollars below the best price I found in California even accounting for the delivery charges - that I was immediately sold. I put down a deposit the next morning, no negotiations necessary.The following day, I received a call from Dawn, the finance manager. She started off by asking about my driving habits and intended usage, and then she informed me of two of the services they offered - just the ones that she thought would make the most sense for my situation. Dawn was extremely patient with me as I ran through the different possible terms and configurations on my end, and worked with me to create a package that I was happy with.The day after my discussion with Dawn, I found the paperwork sitting on my desk at work, FedEx'd to me overnight. Both Clint and Dawn were available and responsive whenever I had any questions about the paperwork. The fact that Clint and Dawn were handling many orders other than mine during the busy holiday season, made both the speed and the level of attention I received even more impressive. I FedEx'd the completed paperwork along with my down payment back to Dawn in the included, prepaid envelope.The days after I sent the paperwork back felt extremely long, as I waited to hear some updates about where my car was. It didn't help that Christmas was around this time, and people were probably taking some time off. The day after Christmas, I received a call from the shipping company confirming my address. Clint texted me a video of the car as it was getting picked up the following day. The delivery company they chose was very helpful, not only giving me the expected timeframe of when my car would arrive, but even giving me the driver's cell phone number so I could ask him directly. Five days after delivery (on New Year's Day), here I am with my car! It took exactly two weeks after first contacting Clint to actually receiving my car, and that was during the busy holiday season too. I couldn't be happier with the hassle-free purchase process and my new BRZ. What a great way to start off 2014!

bmiller22

2 de ene. de 2014

my wife and i had a very pleasant experience in purchasing a new legacy. david explained everything about the car, helped us with blue tooth etc. cannot say that about other dealerships.

AliceSontheimer

1 de ene. de 2014

David O'berto was an absolute joy while helping me purchase my new Crosstrek. From the beginning David was attentive and listened carefully to my wants and wishes. He was quite knowledgable, and could answer any question I had about my car, without overwhelming me with information I did not need. David was prompt in returning my calls, and keeping me up-to-date as to the status of the arrival of my car. David was professional, courteous, and friendly. The way I was treated will bring me back to buy my next car from him.

wsu88

1 de ene. de 2014

Like many of the reviewers here, I found Heuberger through the FT86 forums, and when I saw that Heuberger was offering 0% on 2013 BRZs I had to talk to Clint. Clint was very responsive and straight to the point, and gave me a great price for the BRZ that I didn't even have to negotiate since it was way below what Bay Area dealers were offering. The rest of the process was straight forward as well, Eric Wass took down my deposit and was also very responsive and friendly when Clint wasn't around to answer my questions. Dawn at financing broke down all of the pricing and financing info and was not pushy when she offered the extended warranty. She overnight Fedex'd the paperwork over and I spent 1 hour tops filling everything out and sending it back to her. And after that it was just the wait for the BRZ which arrived on New Years day! I can't say enough about the friendliness of the staff and how easy the transaction was, and I wonder why car buying isn't this easy everywhere else. Even though this was my first time buying a car for myself and from out of state Clint put me at ease and made sure the sale went smoothly. I will definitely recommend Clint and the rest of the folks at Heuberger to anyone that is interested in a Subaru.

s_archer1

31 de dic. de 2013

This is my first Subaru purchase and first out of state transaction. Clint gave me a great deal and was honest from the get-go rather than trying to get me to pay MSRP. This is something that can't be found in the Arizona market. Both Clint and Dawn were helpful in recommending options and everything went smoothly. I would recommend them to anybody looking for a good deal without the hassle when buying a Subaru.

wheresweldo

31 de dic. de 2013

By far the best car buying experience I've ever had. I worked with Clint Earhart on a new Subaru and the whole process was streamline and easy. Every question I had was promptly answered, there was no pressure to buy things through the finance department, and I got a great price on the exact car I wanted. If you just want a great deal, with an enjoyable experience, go see Clint and the people at Heuberger Motors, you won't regret it.

vhx1

24 de dic. de 2013

This was my second new Subaru purchase but first out of state transaction I have attempted. Clint gave me an awesome deal which was better than any of the local dealers on a car ordered to my exact specifications and color. This is something that cant be found in the California market. Clint was very upfront with pricing and gave a great deal without any haggling. Both Clint and Dawn made the vehicle purchase transaction very smooth and never aggressively pushed accessories or options during the deal. I would recommend them to anybody in California looking for a great deal on a brand new Subaru.

Flam3

24 de dic. de 2013

I purchased my first Subaru from Clint. After car shopping around local dealers and narrowing down to a Mitsubishi and Subaru in my area nothing compared to Heuberger's price. Clint and the support team were excellent aside a little hassle from me, what can you expect purchasing a brand new STI? Dawn is an incredible Finance person to deal with, she got me the best deal possible, The shipping company they use was hassle free and their ETA was on point. It was worth the 3 month wait. I would purchase again in the near future.

QSnyder

19 de dic. de 2013

I needed a new vehicle quickly because a total loss of my previous Subaru. I had specific features I wanted in the vehicle which limited the options available. Jim Adams demonstrated several vehicles with the features I was interested in and explained all option thoroughly. His serch for readily availble vehicles in the state that he could trade for to meet my needs was quick and comprehensive. His price quote was very fair and when the vehicle I eventually purchased came with some of the "options" as standards, he voluntarily revealed that and informed me he had reduced the price. Jim was patient, professional and knowledgeable focused exclusively on my needs without any pressure. His post sale demonstration fpo the vehicle to me was outstanding. My wife an I were extremely pleased with Jim in every way and would definitely recommend him to any friend looking to buy a Subaru.

davidwys

19 de dic. de 2013

Clint is the best sales person I have ever dealt with. He responded nearly immediately and his support team is great. Hueberger parts department is also excellent. I dealt with Paul who definitely went the extra mile for my orders. Thank you everyone for your help.

saajms

18 de dic. de 2013

Great experience and very happy with my purchase from Clint.If there's one thing that has not changed since my Grandfathers days, its the way you buy a car. Well no more, text or email Clint and have your car shipped to your door! Thanks for bringing us forward to the 21st century!I'll echo all the praises that you've probably read from other reviewers. Clint was great to work with, he had the best price up-front without having to negotiate for two hours and saved me countless hours throughout the whole process. Plus, he has the best selection on Subaru BRZ's and exactly what I was looking for.Thanks and looking forward to my next purchase from Heuberger!

Leejazz

18 de dic. de 2013

We were lookng to purchase a new Crosstrek at our local Ft Worth dealership, they would not have the Orange Crosstrek in stock for 3 or 4 weeks so I did a little on-line looking. I found the Heuberger site and priced out the Crosstrek there. They were expecting one in in a week or so, the price quote was over $1,500 less than at Ft Worth and the transaction went off very well. Josh Martin was our saleman, he kept us up to date with the Crosstrek being shipped in, called me as soon as it arrived, had us picked up from our hotel near the airport and everything was ready for us. They were able to beat our credit union financing and Josh took plenty of time to go over everything on the vehicle. This is only the 2nd new vehicle I have purchased in 40 some years of driving because of the hassle I've seen or experienced at dealerships. This was about as hassle free as it goes. They did offer us several options on extended warranties, but no hard selling, I appreciated that. Thanks Josh Martin and Heuberger Motors!Wayne

XtraTQ

18 de dic. de 2013

Purchasing a '14 Subaru WRX STi through Clint Earhart and Heuberger Motors was the smoothest car buying transaction I've experienced (I've purchased 14 vehicles to date). They offered a very reasonable price that none of the local dealers would match. The dealership's customer service is unmatched. Clint exceeded my expectations by his communication throughout the entire sales process via both phone and email.Dawn was very organized and thorough with the paperwork/financing process. She wasn't pushy with extras, which was appreciated. She did a great job of answering any questions I had.Overall, I couldn't have asked for a better car buying experience. If I purchase another Subaru in the future, I will definitely contact Clint and Heuberger. Thanks again!

superstarr

18 de dic. de 2013

Probably the most hassle free and smooth auto purchases I have ever done. Pretty amazing for an out of state purchase! The price is the best price you can get for a BRZ and its completely hassle free. No negotiations are required. Had Clints phone number and whenever I call his phone he would reply pretty much immediately. I only call his phone when I have a something serious and he has never let me down. Clint texted me a phone of my car and a video of my car when it was about to be picked up by the shipping company. Dawn was easy work with too. No pressure and every document that required signatures or submitted to DMV was fedexd overnight.The shipping company was pretty good at keeping me informed. I even had to change the address and they complied with it. Probably my only gripe was seeing my car on top of the fright rack. I would have liked it to be on the bottom and as close to the front as possible. But there doesn't seem to be any damage.Not much else to say. Clint rocks! The 50$ gift card was a very cool. Looking forward to ordering my next Subaru from Clint.

Ac2b

16 de dic. de 2013

I discovered Heuburger motors and Clint thought the ft86club.com forum. BRZ's are in short supply here in CA and quite expensive but Clint was willing to give me a no hassle great price thousands less than I could get locally. I was tentative to purchase a vehicle remotely but Clint and Dawn made the process extremely simple. They even made sure I had all the necessary docs in hand to make CA registration go smoothly. I wouldn't hesitate to use Heuburger and Clint again, easily the best car purchase decision I've ever made. I'll never walk into a dealership and play those games again. The hardest part is just waiting for your car to be delivered but Clint and Dawn were very responsive to all questions I had and answered right away.

allien

13 de dic. de 2013

Buying our BRZ from Clint E. and Heuberger Motors was, by far, the smoothest, most pressure-free purchase ever. I reached out to Clint a few months ago to get an idea on pricing and process to get a BRZ as a surprise for my fiance. He replied immediately with all the information and answers to questions I had. At that time, the particular BRZ I was looking for wasnt available and Id have to put in an order, which would take approximately 3 months. But since I was aiming to get the car by my fiances birthday (less than 3 months away), Clint searched and found another dealership he could do a swap with. When I finally made my decision on that swap vehicle, it turned out that Heuberger got an allocation of 2014 BRZs including the particular vehicle I wanted.I put down the deposit immediately! Clint kept me updated on status and when the car finally arrived on the lot, he texted me! Dawn P. helped with all the financial paperwork. She was patient and at no point in my conversations with her did I feel pressured to purchase any add-ons. She got me a great rate and got all the paperwork out to me very quickly.Once paperwork was completed, Clint kept me apprised of shipping and delivery status. The delivery company they used was great as well, they were very communicative and timely. They gave me an estimate on when I could expect the car to be in the area. They even worked with me on a delivery timeframe that would work for both my fiance and I.Hands down, smoothest transaction from beginning to end, especially for an item that is generally stressful to purchase. Ive always had bad experiences at dealerships previously and was very reluctant about purchasing an out-of-state car. But this experience was the complete opposite. If youre looking to purchase a Subaru, or better yet, get a BRZ, you cannot go wrong with buying from Clint E. and Heuberger Motors. You cant beat their service and prices!

jirathm

13 de dic. de 2013

So after I've been lurking on a FR-S or a BRZ and saw a thread from Clint in FT86 forum and surprised by the price! At first the BRZ is over my budget but now it is affordable with Clint's price. Contacted him and put a deposit down in 10 mins. After a long wait (1 month) that is so long for me! the car got in the lot and he texted me then after a week Dawn called and discussed about finance step. It actually took me awhile since it was hard to get me as first time buyer. 2 weeks later the car is here right out on my driveway !

johnedwards

12 de dic. de 2013

My experience with Heuberger Motors has been exceptional:Having shopped price with internet inquiries and follow-ups to several Front-Range dealerships, I found that none could match the initial price and vehicle selection at Heuburger Motors in Colorado Springs. Response from January Brooks with Internet Sales was immediate and there was no negotiating necessary to get their best price for a new Subaru BRZ upfront - including exact accessories desired. David Anthony also was very professioinal in quickly answering a follow-up question on behalf of January. My delivery included the addition of aftermarket wheels and snowtires, which was seamlessly handled by January and the service department, who presented me with a perfectly detailed vehicle on pick-up day. Heuberger's delivery crew also graciously provided transportation to and from the Colorado Springs airport, despite extremely nasty weather conditions. Driver Jerry was very personable and professional, as was Colin, who took me out to get a rental car the previous week.January Brooks was a real pleasure to deal with and extremely thorough; patiently answering my many questions, following-up on final details and spending an extensive amount of time making sure I was familiar with the features/operation of the BRZ. Tom Maddox and Dawn in Finance also were very helpful and clear explaining paperwork and options regarding additional warranty programs. Service manager Steven took time to share important information about optimizing break-in and maintenance as well. Everyone I came into contact with at Heuberger Motors seemed genuinely eager to assist any way they could. Impressive.Love the Subaru BRZ - an exceptional performance value - and will certainly recommend the great team of people at Heuberger to others.

psychoazn

12 de dic. de 2013

Clint offered the easiest purchase experience I have ever had for a new vehicle. Not only did he offer a great price, he handled the transaction absolutely flawlessly. I was informed of what was going on every step of the way.This is the first time I have purchased a vehicle sight unseen, and Clint went above and beyond to make sure that I was completely comfortable with the transaction. Even the transportation of the vehicle from Colorado to California was arranged for by Clint.I highly recommend that anyone in the market for a Subaru give Clint a shot to earn your business! The best part is that even with shipping the car, the price was cheaper than what I could get locally!

MonicaTsai

12 de dic. de 2013

Buying my Subaru BRZ 2014 from Clint was definitely a hassle-free and great experience. I have never bought a car out of state before, and know no one who has so with that said I felt very apprehensive about the process. I'm usually very wary of not being able to see my car first before purchasing it, but Clint offered such a great price on the car I couldn't say no. Clint is very responsive to texts, emails, and calls. He would send me pictures of the car, and answered all questions I had about the car and shipping. I thought the process to buy a car out of state would be confusing, but it was actually a lot easier and faster than dealing with my local dealerships. Clint's prices beats any Subaru dealership in CA, and even with shipping the price was very reasonable and below what my local dealerships were offering. Paperwork was sent with Fedex overnight, and after all the paperwork is completed Clint will contact you and let you know the car will be released for shipping! I waited about a week for the car to come to me. Shipping was very professional and the car was not damaged during transport. Overall, I felt like the wait was well worth it. Clint is probably the only sales person that I have not found overtly pushy about me making a purchase, he was patient and informed me about which cars the dealership had in stock and which options the cars had. He did not force me to make a purchase on any vehicle, and worked with me to get a car of my choice. Luckily, the car I wanted was already on the lot so that just made everything much faster and I got my car in no time at all. I would highly recommend working with Clint because he has the best prices and the best customer service! Thanks for making owning a BRZ a reality for me!

gqcarlo1234

11 de dic. de 2013

The most pleasant and hassle free car buying process ever! Awesome deal too!Clint's prices cannot be beaten. Comparing Clint to the 2 dealers I dealt with was Night and Day. Both dealers didn't want to negotiate on prices and they were very pushy on getting me to buy their car. I define "PUSHY" as phone calls almost every week from both dealers about the car. I was very very annoyed!Here's my timeline:Oct 11 (Fri): Got Clint's info from a club forum. I contacted Clint; I asked for a quote; he gave me a price; we chatted a little; he gave no pressure; I gave my deposit. We spoke about 10 minutes.Nov 19 (Tue): I got a text from Clint that the car came in. He told me (via text) to do the credit application online from their website. So I did. Took me about 10 minutes.Nov 20 (Wed): Clint contacted me and told me that I made a mistake on my credit application so I had to resubmit. Took me about 10 minutes.Nov 22 (Fri): I spoke with Dawn about my Credit App and that all were approved. We spoke about 25 minutes. She shipped Overnight all the paperwork for me to sign.Nov 23 (Sat): I signed all the paperwork with down payment check and sent it back to Dawn. It took me about 1 hour since I took my time reading and reviewing all the paperwork.Nov 25 (Mon): They got my paperworkNov 26 - 27 (Tue and Wed): I assumed that all paperwork was finalizedNov 28 (Thur): ThanksgivingNov 29 (Fri): I assumed Clint scheduled for pickup of the car for deliveryDec 2 (Mon): Clint sent me a text with video that Accelerated Services will be picking up the car for shipping.Dec 5 (Thur): Called Shipping service said that because of their weather (snow and all), it was delayed a little. It took my about 5 minutesDec 9 (Fri): Got the car deliveredBased on my timeline documentation, Clint (and Dawn) were very helpful throughout the process. They always kept my mindset at ease and always reminded me the status of the car. A little note about myself; I work full time and run a business. Time for me is critical and precious. I spent total of 2 hours of headache free buying this car from Clint. The 2 hours included taking my time reading all the paperwork, asked questions (Clint and Dawn were very direct on answering my questions. NO BS, just to the point) and I even made a mistake on my credit application. Buying a car should NOT be painful and hard. Clint and Dawn just showed me that! It was almost like "buying a big candy from a store and shipped to me". I will definitely deal with them again in the future when needed. Other dealers should be learning from Clint and Dawn from Heuberger Motors!

Pulsepowered

11 de dic. de 2013

Experience with Clint and Dawn has been a smooth no-pressure approach to car sales. Communication was prompt and next thing you know, my new 2014 BRZ is at my front door. AAA+++

harrytompson

10 de dic. de 2013

The day finally came!! If you have any doubts about Clint and his team keeping their word, this post should absolve you of those thoughts! I don't remember the day I ordered the car, and how long it took (because if i counted the days it would have felt like years) but it wasn't too long! My 2014 WRX WRB hatch showed up in Michigan last night to my pleasant surprise. The trucking company called me last Friday to tell me the car would be in MI on Wednesday (so I took Wednesday off work) but instead I got a call last night (Monday) to say my car was 30 miles away! And now I have Wednesday to enjoy my car!I couldn't be happier about the price, the process, and the car. If you want a WRX (or any Subaru for that matter) work with Clint, there is just no other way to get a car. Clint, don't go anywhere! I will step it up and get an STI one day, and you can rest assured it will be purchased from you!

ckruleski

8 de dic. de 2013

I was an out of state buyer and have never ordered a vehicle to be built. I purchased a 2014 Subaru Impreza WRX from Clint Earhart. I found out about Clint from the IWSTI and NASIOC internet forums. I called around 4-5 different dealerships and nobody could match the price that Heuberger Motors quoted. Even with the options I wanted I still saved around $2000-$2500. One other Colorado dealer laughed when I told him what I could get one for and said I wouldn't be able to get it for that price anywhere in the state. I expect a lot from people I deal with and I ask a lot of questions. I didn't treat this any less and made a lot of calls and text to Clint. Clint was good about answering all my texts and calls. I was able to add some extra option after the vehicle was ordered as well which I liked being able to do that. It didn't matter what time of day or night I always got a reply back. The dealership experience was great as well. Upon my arrival Clint showed me the car which looked amazing! He had it cleaned, but it was snowing so it was a little frosty. He also presented me with a $50.00 gift card which was a great surprise! I picked up some all weather mats with the card which was great timing with this winter weather. Everyone was very professional at the dealership. The owner was really nice and he made you feel like the customer comes first. To me the little things matter when people take the extra mile. One of those being they expedited putting on tires I brought since the car only came with Summer tires so I could be on my way. I liked that they covered the driver seat with plastic before doing any service. They also bagged the OEM tires. Dawn the finance person was great to work with. The call to go over the options and interest rate was quick and to the point. She listed what they offer but didn't push them. She beat the rate that I had previously found by quite a bit! I told her that was the Dawn I had read about in dealerrater when I was the person reading the reviews! Dawn overnighted the paperwork so my wife and I could sign everything. That way my wife didn't have to miss work and I could just pick up the car and save time. At the dealership Dawn was easy to work with and professional. Since everything was signed it literally took 5 minutes to get done.The experience was great and you will not be disappointed bringing your business to Clint and Dawn at Heuberger. Be sure to like Clint on Facebook. I entered a contest he was having and was excited to win a red Perrin Shroud! So I already had my first mod when I picked up the car. Thanks again Clint, Dawn, and Heuberger!

springsbuyer123

7 de dic. de 2013

Recently my subaru has been having some issues with its gas mileage and a few other items. After specifically describing some items I wanted them to look at, they came back with replying that they checked the computer codes and seeing no problems. They had the car for 8 hours and all they checked was the computer codes! This car has had numerous problems with it since buying it and the service department has done very little to correct any of them. I would never buy a car from this dealership again as their service has been terrible.

decisis

5 de dic. de 2013

I stumbled upon ft86club.com forum and referred to Clint through a friend who purchased a car from him. From the moment I had an inquiry, Clint responded in an extremely timely manner. He continued this through the whole process via phone, text, and email - never missing a moment. I am extremely pleased with the level of attention and service I've received for a first time car buyer. His knowledge on the car and process made what would have been a long difficult process, extremely easy. I wouldn't have had it any other way. Dawn showed the same integrity when I was moving forward with the paperwork. The patience, friendliness, understanding, knowledge, and service she provided was all there, equally making this as much of an easy experience to deal with the process. She never hesitated to speak with me on the phone whenever I had questions... (and I had a lot)!The pricing, consumer interaction, and service here is unparalleled. Truly the best I've experienced and still in awe given the volume of inquiries these guys deal with on any given day.Thank you Clint, Dawn, and Heuberger Motors!Best Regards,Kevin Lee

mcol1

4 de dic. de 2013

Clint is a great dealer who offers a unique method of buying a new car. He is communicative and knowledgable; clearly someone who enjoys their job and takes it seriously. Very pleased, would buy from him again.

evo101

4 de dic. de 2013

I was referred to Clint from iwsti/nasioc/ft86 forums. Through Clint, I got the best price on a new BRZ and was able to order it hassle free. I didn't even have to shop around as the price Clint gave mo over the phone was well below what i would find locally. After waiting a long 2 months, I finally received my car and it was exactly what I wanted. In regards to the finances, it was really easy and Dawn was very helpful. She got me a great rate and explained everything very thoroughly. The forms were mailed next day air to me so I had plenty of time to read it. Everything was very straightforward with the paperwork. There is a reason why Clint, Dawn and the rest of the guys over at Heuberger have such great reviews. They go above and beyond and try to make everything as seamless and straight forward as possible. If you're looking for a great deal and want to do business with great friendly people then Heuberger Motors is the place to go.Thanks again Clint you rock!

superglutton

4 de dic. de 2013

After searching for a new STI locally and not being able to locate I contacted Clint throught the iwsti forum. I only wish I would have started here. Clint and Dawn helped me choose and order the car, settle on a great price on the vehicle, finance the purchase and receive the new car in a way that I have never experienced before. This was truly a no pressure sale, all items of transaction went without a hitch. I also cannot say enough about the deal they offer to their clients specially considering the prices that the dealers around me where offering. I only wish that all car purchasing experiences were like this! I can't say enough about the great customer service and very attentive. Answered all of my questions as clearly as possible and was extremely patient with me. I would have to say my experience with this dealership was quite smooth and very straightforward. Thanks,

leonardosndvl

2 de dic. de 2013

I was initially cross shopping between the Subaru BRZ and the Scion FRS 10 series. After looking at all the options and prices ended up deciding on the BRZ, the only problem is dealers around me are still after all this time selling them for MSRP + markup. Having been reading the forums anytime anyone was looking for a BRZ they would get referred to Clint. So I started doing research on Clint and Heuberger as I have never purchased a car sight unseen. I found not one bad review about Clint, so I contacted him for a quote and was blown away by the price! I soon placed my order and the wait began. Anytime I had a question I would just shoot Clint an email or text and would soon get a reply. I can't stress enough how assuring this is especially for someone who is very skeptical of online shopping.Soon after the car arrived and once there got a call from Dawn. The whole process with her was quick and easy, the paperwork was here the next day with the return envelope. Overall I am really happy with my purchase with Clint, his customer service and pricing is incredible, I highly recommend him if your looking to buy any Subaru.

dandyjrandy

1 de dic. de 2013

I have been meaning to purchase a new BRZ, and came upon Heuberger Motors via FT86 Club. As a CA resident, I was very hesitant to purchase a new car sight unseen; however, local dealers had ridiculous markups. I e-mailed Clint for a quote late in the evening and received a response the next day. I had several questions along the way, and sent them via calls, text, and e-mail. He responded to all right away, and his answers were candid. His price was definitely lower than what local dealerships gave me. I placed my reservation right after.I received a call from Dawn a few days after regarding financing. This process was also straightforward. She gave me a complete breakdown of the price that includes SoCal taxes, a number of lenders and rates, and miscellaneous options to choose from. I opted to finance through the dealership since rates were comparable, and to save myself the hassle from dealing with outside institutions. Overall, the process was simple and candid. There was no run-around. Definitely the smoothest experience I had to date when it comes to dealing with large sale transactions. It is unlike the typical dealership experience most people have experienced. If you are looking for a Subaru, give Heuberger Motors your business.

NRoberts1

1 de dic. de 2013

I ordered my car from California Clint and everyone at the dealership worked hard to make sure everything was the way I wanted it and delivered all the way to me.

00NissanNinja

1 de dic. de 2013

I had been looking to buy a Subaru BRZ for some time and dealing with Clint really helped me to afford and get a new BRZ. I was happy that I ran into him by chance on FT86 club, because I may not have bought a BRZ at this time otherwise. I had just moved from CO and I was shocked by just how many people had such positive experiences with the guy. Being from CO I decided I'd come back and meet the man in person and when I met him I found that everything people were saying about him was true. He was very responsive and helpful in getting me a car I wanted the way I wanted. It was great dealing with him and the staff at Heuberger and he was extremely knowledgeable of all the vehicles Subaru had to offer. I was able to get an affordable deal on my car that most dealers would not give you without a lot hassle. The Shipping deal I got for my vehicle was great to. I would also like to thank Colin for his help in financing my vehicle, I was in a situation where it was tight to get approved and he got me approved at an acceptable rate. Overall Clint and Heuberger offer a great service and I highly recommend Clint if you are looking for a smooth, stress free car buying experience!

drathakoune

28 de nov. de 2013

Great customer service and very attentive. Answered all of my questions as clearly as possible and was extremely patient with me. I would have to say my experience with this dealership was quite smooth and very straightforward. This was actually my first time buying a car ever and it was completely different than how I thought it would be. I've only ever heard of horrible stories and experiences from just buying a car in general. But my experience with these guys,, abosolutely wonderful. I actually purchased my car from out of state, CA. So this made things much more complicated than I thought it would be.... Except it WAS NOT complicated at all! They help walk me through the whole process and paperwork was taken care of very easily. Actually, all I did was sign a few areas and that was it, everything was taken care of from the moment I inquired about the car to after the DMV visit registration process by Clint and Dawn.

jforster9

27 de nov. de 2013

Like many other people that have worked with Clint, I was shopping for a 5-door WRX locally, and not having much luck in getting one at the right price. After talking with Clint, he was able to offer a price (without any haggle) that was lower than any other dealer I had talked to, by a large amount. I was able to put my name down on a vehicle that was allocated to them and due to the dealer in about 1 month. Clint was even able to add options prior to arrival at the dealer even though I didn't order the vehicle from scratch.I live about an hour away from Heuberger, so when the car arrived, I was able to head down and pick up the car while completing the transaction in person. Clint and the staff were very friendly. The price listed was exactly as it was quoted by Clint. Everything was as expected and went very smoothly.The only issue that we ran into was the date typed on the bill of sale and finance contract was incorrect, and it was only found after we had returned home from the dealership. They were able to quickly get new copies drafted and FedEx'ed to me so that I didn't have to make a return trip. Overall, it wasn't much of a headache, but just the only thing that didn't go perfect in the whole process.If you are in the market for a WRX/STI/BRZ or any Subaru for that matter, I think it should be no brainer to at least talk with Clint or anyone else at Hueberger. I haven't had many experience with dealerships, but this was by far the easiest and least stressful interaction I have had.

GLooney

27 de nov. de 2013

January Brooks helped from beginning to end of our Crosstrek purchase. We did the deal through the Costco member buying program. She was professional and helpful from the start and has continued to follow up with us. She made this purchase easy and stress free. The price was excellent but January's efforts were the main reason this was just a nice experience. Thanks January.

AlexMoffitt

27 de nov. de 2013

My journey with Heuberger all started a few months ago when I started looking for a new car. I knew I wanted a shiny new SWP WRX STI. I had looked at used vehicles, but they were near impossible to find in the configuration I wanted. I started looking at the forums for information on STIs and I kept seeing Clint Earharts name come up as the best deal period. I was hesitant to call him since he was a few states over, so I started with calling my local dealer. The sales person I dealt with over the phone barely knew the STI even existed, and didnt seem too desperate to do business with me. The ordering portal hadnt opened yet, and she said she would give me a call as soon as it opened up. Here we are 3 months later and I still dont have a call from her. A couple days later I called Clint and explained to him that I would need the car in a few months, and we talked about how long the ordering process would take. The price he gave me over the phone was shockingly cheap. Even with shipping the car was coming out lower than originally planned for. Below is a timeline for how this all went down8/1 Put a deposit (My advice is to put the maximum allowed, as you can get credit card rewards and it counts towards your down payment)8/2 Clint sent me the VON (Prepare for a lot of waiting at this point)10/16 Clint informed me that I had a VIN and an estimated date for when it would arrive. The scheduled date was 11/1211/6 Clint sent me a photo of my shiny new car11/8 - I spoke with Dawn, we discussed financing and she got me an EXTREMELY good financing rate, better than anything I had seen elsewhere, and mind you, I was already approved through an aggressive credit union for their rates. I highly recommend you at least give Dawn a shot at your financing, she definitely works on your behalf.11/11 The paperwork arrived at my house. I filled it out and had to get a check, so I wasnt able to send it back until 11/1211/22 The shipping company picked up my car at Heuberger11/26 My car arrived at my door step; I have to say, the truck driver was really nice.I cant stress this enough, even with shipping costs, I still walked out the door paying thousands less than if I had purchased the car locally. You would be crazy not to talk to Clint. Clint was always very straight forward with me, no BS. If youre looking at getting a Subaru, you would be crazy not to go with Clint.

RonaldTruong

26 de nov. de 2013

I was referred to Clint from iwsti forums. Through Clint, I got the best price on a new STI and was able to order it hassle free. I tried shopping around locally in San Diego for similar prices but it was not possible. After waiting a long 4 months, I finally received my car and it was exactly what I wanted.In regards to the finances, it was really easy and Dawn was very helpful. She got me a great rate and explained everything very thoroughly. The forms were mailed to me so I had plenty of time to read it. Everything was very straightforward with the paperwork.Thanks!

silverchariot

25 de nov. de 2013

My positive experience began with my first email to the internet sales representative, J. Brooks, prompt, informative, and without pressure.Details and options provided over the phone and via later emails were complete, totally responsive to my questions and concerns. This is my first internet initiated auto transaction, and i am completely satisfied with how my needs were handled by the sales representative, and at delivery by the dealership.

mikem111

25 de nov. de 2013

I have just had the easiest/most stress free car buying experience of my life. Clint and Dawn helped me choose and order the car, settle on a highly acceptable price on the vehicle, finance the purchase and receive the new car in a way that I have never experienced before. They were easy to talk to, no pressure what so ever, things that were agreed upon were what occurred, there were no hidden surprises or agendas. I also cannot say enough about the deal they offer to their clients specially considering the prices that the dealers around me where offering. I only wish that all car purchasing experiences were like this!

angrycustomer44

25 de nov. de 2013

NEVER SHOP AT HEUBERGER! The rudest experience I have ever had. Service center is HORRIBLE. They literally destroyed two, yes two, of my new Subarus forcing me to buy new cars. Go to Mike Shaw Subaru in Denver. Heuberger is the worst experience ever.

993Fan

23 de nov. de 2013

I was an out-of-state purchaser and the transaction occurred exactly as promised on the phone. There were no surprises and I found the staff to be courteous and friendly. Plus, I got a great price!

RonSkelton

22 de nov. de 2013

I connected with Clint through an internet inquiry. He was very pleasant, knowledgeable and patient as we did multiple test drives over a several week period. We never felt pressured or rushed. We eventually purchased a new Outback and after we closed on the deal, Clint spent a lot of time sitting with me in the car walking me through the controls and the navigation system.The Outback we bought had been on the showroom floor and after we got it home we noticed a few paint chips in the edge of the driver's door. I called Clint and he set up a time for me to bring the car back in and he personally walked the car through the process of getting the chips repaired.I've bought a lot of cars over the years and the high pressure, bullying tactics I encountered from some dealers made the car buying experience about as much fun as a root canal. My experience with Heuberger Motors was just the opposite. Everything from the showroom environment to the personnel were pleasant and enjoyable. The no-haggle pricing was the best I've ever seen. It was the most enjoyable car buying experience I've ever had. I highly recommend Heuberger Motors and Clint Kachnowski.

koube

22 de nov. de 2013

This review submitted a second time due to profanity filter.I found Clint through the IWSTI forums. I got in contact with Clint, and found buying from him to be a pain free, no-bullSHARK experience. I already knew what I wanted, and when I dealt with Clint and it was the smoothest and quickest talk with a salesman I've ever had, with better pricing than I could have gotten anywhere else. When it was time to talk about financing, I got a call by Dawn Patterson. She surprised me with an offer for about $2000 extra in services, only available that day. My experience with Dawn was otherwise very positive and she was very patient with the many, many questions I had about financing.Both of them were also difficult to get in contact with occasionally. They sell a lot of cars, so don't be surprised if they are too busy to get back to you sometimes. If you have a cell phone number you can send a text message to, save everyone some time and text rather than e-mail. Other than that I did not have any problems.I hope anyone that reads this understands that the problems I had with Clint and Dawn are very very light criticisms of car dealers. My experience with other dealerships have been much worse.You won't find pricing or service this good anywhere. That's why I went with Heuberger and I am confident recommending them to anyone looking for a Subaru.

ttyt2013

20 de nov. de 2013

I recently bought a new Subaru BRZ from Clint. Clint was very easy to work with and provided the best pricing hands down. The shipping company he used, was also very good to my car and delivered it in excellent condition (1900 miles away). When (not if) you buy from this dealership, I strongly recommend Clint, for a smooth and quick sales process. Overall, I am very happy with my Subaru BRZ and with working with Clint.

_Manuel

19 de nov. de 2013

I was looking for a new WRX to replace my 2012 that was involved in an accident. Basically this is the only place anyone should look to when purchasing a Subaru, whatever model it may be. I learned of Clint through multiple WRX user forums, he is held with high regard and has the reputation of being very straight forward and offering the best deals. I contacted him and within about five minutes I already had my name on a WRX with my deposit taken. Simple as that, no upselling, no negotiating back and forth, just down to business. You cannot find a better deal than this with this type of customer service. He is quick to respond via phone and/or text. At one point I was adding options to the car VIA TEXT! I live in California and Clint offers shipping at a very reasonable rate, which was a great option for me. Once the vehicle arrived at the dealership, I was put into contact with Dawn in order to finish up all the paperwork. She was very nice and informative. She informed me of all the great warranties they offer with no pressure to buy. No horror stories to scare a customer into purchasing items, just cut and dry. I would recommend contacting these fine folks about purchasing a Subaru. I already recommended a friend to them, he is waiting for the new WRX to arrive in dealerships. Keep up the great work!

mikejay

18 de nov. de 2013

I was refered to Clint using the FT86 forums. My cousin was in the market for a 2013 BRZ and all the pompous dealers here in southern CA would not budge off sticker. Their reply usually was, "good luck for buying under sticker.So after reading a couple threads, I decided to email Clint. His reply was straight forward with no ridiculous sales pitch. What you see is what you get.His pricing blew me away. Even with the cost of shipping the vehicle, my price was significantly less than sticker price, and it was for a 2014!Buying a car from Clint is as easy as online shopping. Also Dawn in finance was able to give me an awesome rate. There is no better people and place to buy your future Subaru.

daveg2000

16 de nov. de 2013

I had a great experience buying my 2014 Subaru BRZ from Clint Earhart.Clint is a selling cars the old-fashioned way - by doing-right for the buyer, making it a low-stress experience and offering the best prices by selling in volume. He is a car enthusiast himself, is involved in the online car forums and community, and offers other knowledgeable car enthusiasts a way to get into their dream cars. He does not push options, in fact, requests his allocations to be without options so that buyers can choose for themselves. While he offer after-market products like tint/clear-bra, etc, he does not push the customer, unlike many other dealers.Car buying can be a really stressful experience - and it really shouldn't. For many, that pricing encounter with the salesperson sucks the fun and excitement out of getting that new car. But not with Clint - this was the easiest pricing deal I have ever done - Fantastic price right off the bat and No haggle, no tricks, no extra options or hidden charges that appear on the P.O.Here's how it went for me: After reading about the BRZ, first reviews and raves in 2012, I went to my local Subaru dealer where I was told that i could order one, pay up to 5K over MSRP and wait 6 months for the car, no thanks. (the local dealer even suggested that I go to the scion dealer, but I wanted the Subaru and some of those Limited model amenities...)Fast forward to 2013 - i finally was able to go for a test-drive at my local Subaru months later, when, on a chance visit, there was an unsold BRZ on the lot It is a *fantastic* driving car. But, when it came down to buying it, I found that all the local dealers wanted at least MSRP, and even 1K to 2K more for the higher-demand colors (SWP, which I wanted) and were loading up their cars with high-margin option packages. In fact, I found that no dealers in NorCal (maybe even all CA) were moving on price. In reading the various Subaru forums, I learned that more and more California buyers were buying their BRZs from a crazy fellow enthusiast sales guy named Clint at a huge dealership in Colorado, who was not only selling the car below MSRP, he was selling before Invoice, so I thought this was looking into.I was skeptical that buying my car remotely, sight-unseen, and from out-of-state would be worth it after expenses to pick it up or ship it and the hassles of registering it in California as an out-of-state new car. And I was worried about shipping the car, potential damage and recourse. But so many forum members were sharing their experiences and advising on the CA DMV procedures, that it made it easy. I asked Clint for a quote and saw for myself that the rumored great pricing was real and put down my deposit for my car.Best yet, Clint gives a price that is really no-haggle, doesn't load up the cars with options, (In fact he requests that his allocation cars have no options and be in popular colors.), and accommodates requests like no holes drilled in the front bumper.Clint is very responsive throughout the process, gives you his cellphone ph#, will text you, email you, call you back - whatever you want. He will spend whatever time you need to answer all your questions and deal with any requests, options, shipping or aftermarket products he offers, like tinting or clear-bras.For car enthusiasts, Clint is a hero. We should give him a trophy, an award (how about that car forum webmasters?), declare a Subaru BRZ owners holiday, have a booth for him at group-meet events, make a statue of him, name our kids after him, (or at least our cars) and make sure we tell all our friends and others to buy their Subarus from him.Buying through Clint is definitely the way to go, like buying your car on Amazon, and especially for those who know what they want, the car/model/options/packages, AT vs MT, etc... Clint will get your car at probably the best price in the west and maybe in the country, and his selections are better than those at other dealers since his allocations are the largest.I would definitely buy from Clint/Heuberger again, and next time I buy a Subaru I will be back!Thanks Clint!

NumanF

12 de nov. de 2013

This review is for a 2014 BRZ Limited. By far the easiest and smoothest process in buying a car. Also my first experience buying a car out of state. My salesman Clint was always accessible by cell or text or email and did his best to answer all questions in a very timely manner. The price of the car will definitely be far far better than any local dealer you may try to talk to. Not only that but Clint will treat you courteously and respectfully. Dawn the finance manager was a true pleasure to work with as well. She makes sure you understand all aspects of the contract and that you are aware of all the extra warranties and offers that you have available to you. With that said, she is not excessively pushy and never seemed like she was trying to strong arm me into anything. She understands we all use our cars differently and have different concerns with the longevity of the car. She was also readily available by phone whenever I had any questions. The shipping company they use to transport the cars (if you choose this option) is also very easy to get a hold of if you want to keep track of your car. The driver made sure to give me a call the day before with his expected time of arrival and I saw he took great care while unloading the vehicle. All in all an amazing experience and highly recommended.

susanbowditch

11 de nov. de 2013

We had an outstanding visit -- and felt very satisfied driving away in our new 2014 Outback. This was our 3rd visit to Heuberger - and each one has been very positive. I would HIGHLY recommend this dealership and their staff (esp. Mark McClenahan) to anyone interested in purchasing a Subaru.

kbz71

10 de nov. de 2013

Easy quote process and fast shipping for out of state 2014 Subaru BRZ. Clint was responsive and was able to get me a great deal. The team also got me great financing, better than any car I have ever purchased. I would suggest to others to spend time shopping online and then just buying cars this way. It's efficient and saves the end-customer money, I hope other dealerships take note.

rsoberano

10 de nov. de 2013

To be honest, before I first talked to Clint about buying a BRZ out of state from Heuberger Motors, I was a bit skeptical. After not being satisfied with the local dealerships in my area due to markups and unwanted add-ons, I did some research on the FT86 Forums and found out about Clint. Practically every single review, both on the forums and on this site, was overwhelmingly positive, all of them mentioning prices that can't be beat, great customer service, and a really straightforward process, even for out-of-state buyers. To me, it seemed to good to be true.But it wasn't too good to be true. After contacting Clint for the first time, I was blown away by how great the price he offered on a new 2014 BRZ was, with no haggling or negotiation at all. It took me a couple of days to be sure about my decision, but once I was sure, I put my deposit down, and the process was underway. And what a really straightforward and easy process it was! Clint was very straightforward about what needed to be done, answering all of my questions in a very timely manner, and putting up with my worries and hesitations. Whenever I wasn't sure of anything, all I had to do was email or text him and he'd respond practically right away with the answer I was looking for. Next thing I know, I'm securing the financing with Dawn, who was able to offer me a great deal on financing, even managing to beat the rate that I was preapproved for with my credit union. She was great to work with also, calmly and clearly explaining the whole financing process and fielding the multitude of questions that I had. Filling out the paperwork for the car was pain-free and effortless too, and before I know it, after a couple days of shipping the car, the car was delivered right to my front door.Overall, I still can't quite believe that I am now a BRZ owner, and I still can't quite believe how easy and straightforward the whole process was, thanks to Clint, Dawn, and the rest of Heuberger Motors. To be fair, the main flip side is probably convenience; I would imagine it would have been a lot more convenient to just go to the dealership right by where I live and walk out with a car the same day. However, all things considered, the couple thousand of dollars that I'm saving and the great stress-free and shade-free car-buying experience makes it definitely worth the month-long wait from start to finish. With that said, I would definitely recommended considering Clint at Heuberger Motors for any out-of-state buyers, and I definitely think that the service he provides is definitely worth the overwhelmingly positive feedback that he gets.

d_amador

9 de nov. de 2013

As a California resident, I struggled with just about every Subrau dealership nearby. I reached out to Clint through a forum due to the incredible amount of positive reviews I was encountering. I informed Clint about the markups on the BRZ and he got straight to work. Within minutes I had received a quote on a BRZ from Clint that was unbelievable! Without hesitation, I accepted the offer. He guided me through the process immediately. Clint sent me images via txt message as soon as my vehicle had arrived on his lot. Clint answered all of my questions in a timely manner. Dawn gave me a call to finalize the documents and had them shipped to me from Colorado to California OVERNIGHT. I signed the required documents the day of arrival and they were shipped back to Colorado overnight. I had my BRZ shipped to my driveway (literally!) within a couple of days. Both Dawn and Clint were amazing to work with. Not once did I feel pressured or forced into something that I didn't want. Their friendliness and customer service was amazing! I had no idea that car buying could be so hassle free. The people at Heuberger Motors are first class. I will DEFINITELY turn to them to purchase another vehicle in the future, regardless of which state in the country I'm located! A+!

Rob816

7 de nov. de 2013

Working with Josh over the internet quickly determined which Legacy was the right one for our family. A quick trip to the dealership for a test drive confirmed our pick of the large inventory they have on hand. I added some extra equipment and they installed it while we did the paperwork. The car was ready as requested and the whole experience was very professional. They have my highest recommendation.

Andrew1021

4 de nov. de 2013

I just wanted to summarize my car buying experience with Clint, which was about as flawless as anyone could hope for. I discovered Clint and Heuberger Subaru on the FT86 forums, where a growing contingent of Californians discussed purchasing their BRZ's from Colorado due to the (over)pricing in CA, and the unbeatable prices and customer service offered by Clint.My experience was brief, but everything that I wanted. I emailed Clint per his instructions with my desired specs, and he supplied me with an unbelievably low price. I called him and gave him my credit card info for my deposit, and about 6 weeks later, the car showed up to Heuberger. I was able to keep in communication with Clint via email and text, which he was very responsive to despite his numerous customers that he's keeping tabs on. I then spoke to Dawn in finance, who was very nice (and was able to secure an interest rate well below what I found independently) and walked me step by step through the numbers. Throughout the whole process, there was no pressure to buy anything unnecessary at all, unlike other car buying experiences I've had in the past. The paperwork was overnighted to me with a pre-paid overnight envelope to send everything back. My car showed up at my doorstep about a week after I spoke to Dawn. It was a little dirty from the trip, which was to be expected, but it was otherwise in perfect condition. Overall, I cannot imagine an easier and more convenient car buying experience from a nicer group of people. I give Clint and Dawn and Heuberger Subaru my highest recommendation, and will refer anyone I know who's interested in a Subaru to them in a heartbeat.

flante

3 de nov. de 2013

Car: 2013 rally blue Subaru BrzI've been following a forum for quite some time. I wanted a Subaru BRZ but I couldn't find any good deals in my state. I've seen Clint's name mentioned numerous times as a great person to purchase from. I thought to myself why not. I called him, and shortly after put my deposit down because I knew this is was right place to get my BRZ. Clint is also extremely helpful, with any questions or concerns I had and we even held conversations through text messages when I didn't have the time to call him. If you're looking to purchase a Subaru and can't get what you want from your state, talk to Clint. Even with shipping costs to my state it was still the right decision to purchase from Clint. He's the freaking man!His fellow colleague Dawn is awesome as well. She helped me with my paper work and we talked about the best financing plan for me. She sent documents which I received next DAY and I sent back asap. As soon was that was done, shipping for my brz was a go!

stan22

2 de nov. de 2013

After good experiences in the Denver area test driving several makes of cars my wife and I decided on the Subaru Forester. But, when we were ready to buy, their online prices didnt seem that good or they wanted to deal based on another dealers price. That made us very uncomfortable.Looking for something better, we discovered Clint Earhart and Heuberger Motors. The reviews here at DealerRater were so good it was hard to believe. Finally, figuring theres nothing to lose, we emailed him about the car we were interested in. Within 30 minutes we had a great price on the car we wanted. It was in transit and would be there in a few weeks. A few emails and a couple of phone calls later and we were picking up our new car. (Or you can have it delivered)To spare you further details, I can say that our experience was the same as other reviewers here. We got a great upfront price on exactly what we wanted. There was no pressure or dealership games. When we closed there were no surprises. Clint and Heuberger made us feel valued.Maybe (or not) theres a better price out there, but theres also value in getting what you want in a timely manner from someone you can trust. Clint at Heuberger, thats your man!

minmaria

1 de nov. de 2013

I purchased a 2014 Subaru BRZ from Clint. I really wouldn't have believed myself to even think of buying a car (let alone a new one) out of the state I resided in (CA). I've always known I wanted the BRZ. When pricing was announced officially for the car, I was very excited because it was affordable for me. When the car was publicly ready for sale, I looked online to see pricing and to my surprise most of the cars were marked above $30k in Southern CA and I began to worry that maybe this car was now realistically out of my budget.Still, I decided to pop into a dealership and see what they could offer. The dealers were nice enough in regards to selling a car and after test driving a 2013 one, we sat down to discuss. When we asked for the quote they exaggerated that the best possible offer they can provide was MSRP. Living a modest life, I didn't want to pay MSRP, I wanted to walk out of a dealership knowing I came out with a good deal I can boast about rather than feel like a dealer who suckered me into buying a car while they reaped all the profits from an inexperienced car buyer.So I was really lucky to fall upon Clint's thread in the ft86club.com forum. Thanks to a several handful of people he already sold the car to, hands down he seemed to be the only guy to buy any Subaru car from in this entire world. Clint is great. He turned an experience that is typically stressful and time consuming into one of the most easiest processes. I had my doubts before I talked to him, it sounded a bit crazy buying a car out of state, but reading reviews, many individuals gushed about how much money they saved even after either flew out to pick it up or had them shipped to their homes. So I finally sent him an e-mail and he called back within 15 minutes.It was the best phone conversation I had with any dealer in my life. I didn't prepare myself to haggle and I didn't need to. His quote was music to my ears. His company's approach to car selling is what every dealer should be adopting doing now. There is an increased number of individuals out there who are a lot more informed in purchases like these and refuse to be taken advantage of.I immediately shelled out my $1,000 deposit with Clint and after explaining next steps, I waited a little over a month for the car to arrive. Throughout the wait, Clint answered any questions I had. His responses were quick and very informative and his doors were virtually open all day despite being off office hours.When the car arrived, I was introduced to Dawn, the Finance Manager who was just as equally great as Clint. She was very nice, patient and informative when explaining all the numbers to me. She seemed very passionate too about saving people money and providing a good warranty deals to better take care of our own cars. She explained all the necessities of the paperwork and she sent an overnight FedEx. After filling it out I sent it back with the FedEx overnight envelope they prepared for me and about a week after I flew out to Denver.A nice guy by the name of Kyle picked us up and about an hour later we arrived. Clint had our car all washed and ready for us. He showed us everything about our car and how it should be driven during the breaking-in period and after snapping a few photos we were on our way back home to LA. Everything Clint provided for us was great. From his amazing quote all the way to recommending us to Ted's Montana Grill on the way home.

danringeisen3

31 de oct. de 2013

Jim Adams was all over it. Best car buying experience ever. Did it all internet and phone. Car was even delivered. These guys are good.

TammyTonnu

30 de oct. de 2013

I recently bought my 2014 Forester Subaru from Heuberger Motors with the assistance of Jim Adams. Please keep in mind that this my first real purchase of a brand new vehicle as I am a 24-year old female and am the only child who never had to do anything on her own before. My first initial interaction with Jim was through my mother who found my vehicle online and we had many questions since we were not residents of Colorado. Despite that fact, Jim was extremely helpful and accommodating to every question and concern that I had regarding the vehicle. Jim not only made him available to my mother and I 24/7, but went out of his way to make sure that my mother and I both have the exact same information in order for us to move forward with my purchase. I am in the hospitality industry working for a luxurious hotel brand and I have to say that Jim is the epitome of excellence in his industry. Jim was not forceful or annoyance, but was a total pleasure to work with. I am very grateful for his assistance and when I had an opportunity to express my gratuity for his assistance via internet with this review, I jumped to opportunity immediately. I rarely write reviews on internet as I feel that they are not as accurate or precise as the reviewers themselves since experiences are usually biased. However, believe me when I say I will definitely be recommending my friends and family to Jim (and we have) when we are needing assistance with another Subaru. Once again, thank you very much Jim for all of your assistance and time. You've made my first vehicle purchase very pleasant and easy. I truly appreciate all of your efforts and hard work.

silidons

29 de oct. de 2013

We bought a 2014 BRZ from Clint and we can't recommend him enough. This is a car dealership, but there was LITERALLY no haggling involved and with that price (beat my local SoCal dealers by over $2500 INCLUDING shipping!) you don't need to! The experience was a giant breath of fresh air, you can tell Clint really cared about us and our buying experience. When the car arrived at the dealer he even took a picture and video for us to see! Clint is very easy to talk to and a very down to earth person, not like your average car salesman who is down your throat 24/7. I will highly recommend Clint & Heuberger Motors to anyone I meet who is in the market for a new car!

trinidadio

28 de oct. de 2013

Jim Adams' direct, no-nonsense approach, quick responses and follow-through is noteworthy -- not found in most other dealers and salespeople. My entire buying experience was way above expectations.

grolf

28 de oct. de 2013

Buying a new car always brings me a certain amount of fear and anxiety. With all of the conveniences we enjoy today, haggling with a car dealer over price, and the uncertainty of the "deal" you get seem like an outdated way of doing business. Add to this some dealers questionable practices to raise the price by tacking on overpriced features (VIN etching, nitrogen-filled tires, pinstriping, etc) and buying a new car is something we dread. These are some of the reasons I had put off buying a new car for a while, and for the relief I felt when I stumbled across Clint's Heuberger Motors posting through ft86club.com.I initially blew off the posting as "not worth the trouble", but a growing number of actual car owners were posting about the good experience they had buying a car from Clint. Most reported saving thousands of dollars, and with minimal hassle. Eventually I decided to give it a shot and see what sort of pricing I could get for a 2013 BRZ. I received a reply from Clint very quickly, even though had many other orders in the pipeline at the time. To my surprise, the pricing was lower than I anything I had seen even for the lower spec version of the car. It wasn't long before I made up my mind, and started the buying process with Clint.To me it seemed unheard of to take an initial offer without even considering haggling over it, but the price was that good. I live on the east coast, and Clint was able to get me an estimate on the shipping cost that, even when factored into the car price, was better than what I believed was possible locally.Clint made contact by phone, and we discussed what options and model specifics I was looking for. He was very knowledgeable and it was obvious he not only knew the cars, but was a car enthusiast himself. The next time we talked, he explained that Subaru was no longer shipping new 2013s, and the next cars matching what I was looking for would be the 2014 model year. I was prepared to wait several months before I could hope to receive the vehicle. Little did i know, Clint would be calling me a few weeks later not just to tell me that the car would be there soon, but that it had just arrived!From there I talked with Dawn, who took my best credit offer and beat it by over half a percent. As other people have mentioned, she was not pushy about warranties and the like, and with no hassle we had worked out the details of financing. I had my paperwork the next day, and soon heard from Clint that the car would be headed my way (with pictures and video no less).The car came in a day early, surprising even the dispatchers, and Boris (the driver of the truck) was very friendly and helpful with a quick nighttime check up on the car. He briefly explained the 24 hour damage claim window, and my mind was set at ease over the coating of road grime from the long journey from Colorado. After a thorough washing the next day, I didn't see any damage of any kind.In the end, I've got the car I wanted a couple months earlier, several thousand dollars cheaper, and with absolutely no hassle or pressure. It appears my experience with this process is similar to many others, so if you're looking for a new Subaru I would wholeheartedly recommend giving Clint a call. I certainly will, and have already recommended him to several of my friends (who brags about their car dealer!? you will!).

flybywire

26 de oct. de 2013

Clint and everyone at Heuberger was completely fantastic. From start to finish everyone was easy to deal with, friendly, and ready to help finish the deal. Hands down Heuberger was the best car buying experience I've ever had.

chrisbrz

20 de oct. de 2013

My wife and I had been looking at the BRZ and FR-S ever since they came out with a sometimes weekly visit to our local dealerships to see their in stock inventory (wanted to see every color). I had pretty much made up my mind that I wanted a Galaxy Blue Silica BRZ Limited MT, but was planning on purchasing a 14 with the VIP program. I was right in the middle of waiting for my 6 months to pass (for the VIP program) when I learned that GBS probably wouldn't be available as a MY14 color on the BRZ. We really weren't in a financial position to spend $29k on a car this fall besides the fact of not being able to locate a GBS within our state or a neighboring state.I was about to settle for a SWP MY14 (it's a great color too), when I stumbled upon Clint at Hueberger on ft86club. I've bought several used cars online over the past few years and have had several questionable experiences, to say the least. Not only did he have 1 GBS left unspoken for, but it had the same options that I wanted and was about $3k less than what my local dealers had them priced at. We decided to go for it. Clint was VERY easy to get ahold of. I'd imagine it could get confusing speaking with a husband and wife, between two different sets of texts, email accounts and phone numbers, let alone all of the customers he has. He never missed a beat though. He was always there to answer our questions and give honest feedback. As soon as our car arrived to his lot, he sent us a pic and video. It was our actual car, not just the same picture he sends everyone. We let Hueberger do our financing and felt as though we got a competitive interest rate. We dealt with Dawn, the finance manager. She gave it to us like it was, none of the usual dancing around crap that you normally get with dealers. If we didn't want an extra service or option, there was no pressure. They FEDEX overnighted our paperwork with very easy to figure out forms to sign. I really wanted to drive the car home as it would have been a blast and it would have been cheaper, but we decided to have it shipped as driving wouldn't work with our schedule. Shipping went pretty smooth overall. The delivery time kept getting pushed back further into the day. I was very apprehensive about having a car delivered in the dark. One call to Clint and most of my worries were gone. He mentioned that we had a 24hr claim window that she shipping company/driver "forgot" to mention. He also gave us tips on what to look for and whatnot. The delivery went smooth and the driver was extra careful while unloading our car. I thought I had found damage and I think the driver was more pissed than I was, but it was just bird poop, so no worries. Overall, my wife and I couldn't be happier with our experience with Clint and Dawn at Hueberger. Even after shipping, we were able to save about $2500. We were able to get the exact car we wanted. Our next Subaru purchase will def be from Hueberger motors. Unless you just like to spend extra money, I don't know why you would go elsewhere.

dafisher53

20 de oct. de 2013

The experience was fantastic. I was very particular about what car I wanted and in what color and special features. Herman never pressured me to change my mind (since the exact car I wanted was going to be two weeks out for delivery.) He walked me through what I needed to do to secure the car and what my payments would look like and got me in the area I wanted to be at. When the car arrived he and the others at Heubergers worked fast to get the car ready for me to pick up that afternoon. When I got there Herman walked me through the process and in the end my rate was even less then we had thought. He introduced me to the service department and walked me through the features of my car. I was very impressed with their customer service and friendliness. It was the first buying experience where I was not pressured into a car and they did a good job of making me feel comfortable as it was the first new car I have ever bought which at first seemed intimidating but Herman and the guys at Heubergers made it as simple as they could. Definitely would recommend these guys for anyone looking to buy a car.

wfmckinley

18 de oct. de 2013

We discovered this dealership doing internet price comparisons for a Subaru we wished to purchase. Heuberger Motors came back with the lowest price, dealer fee, and trade-in value on our existing car. We decided to purchase from them, not just because of value but also because all of our dealings with the sales people just felt right. It was a four hour drive for us that ended up with an experience beyond all expectations. It was overall just a fantastic experience that we have already told all our friends about-it could not have been any better. Talk about a place with good energy!

weems57

15 de oct. de 2013

I had a great buying experience at Heuberger Motors, particularly thanks to January Brooks, my sales associate. She was very patient, understanding and knowledgeable in regards to the Subura vehicle fleet. She allowed me all the time I needed to road test cars, ask lots of questions and get all the answers I needed in order to make a decision. Her friendly, low key and easy going style was exactly what I needed in the proces of searcing and choosing my ultimate vehicle. When January was unavailable to see my on my numerous visits to the dealership, she ensured I was taken care of by knowledgeable and very helpful associates who reinforced my trust and confidence in the Heuberger team. (I really wish I remembered their names because they were terrific). I strongly recommend Heuberger Motors if you're seeking a Subura and January as your sales associate. By the way, this is my first Subaru. I purchased the 2014 Outback after much research. I'm extremely happy with the car and my purchase.

JD_STI

14 de oct. de 2013

This was my first experience purchasing a car online. I came across Clint Earhart at Heuberger Motors on the iwsti.com forum. I really feel fortunate that people like Clint are out there thinking outside the box and innovating the business of selling cars; this is truly the most honest no nonsense automotive purchase of my life. Let's be honest, nobody looks forward to purchasing a new car, which is sad. Aside from purchasing a new home, purchasing a car is one of the largest purchases of our lives and it should be a positive and exciting experience. The typical slimy car salesmen we all hate dealing with have ruined what should be one of the most exciting purchases of our lives. Thankfully people like Clint are conforming and giving the modern consumer exactly what they want. We live in a world where we can price check any product in a store with the push of a button on our cell phone to assure we as the consumer are spending our heard earned money wisely. Why should purchasing a car be any different? Why should we put up with a guy at the local dealership that won't give you a straight answer on what the real price of the car is? Just some insight on how my negotiation went: I called Clint, he told me the sticker price of the car, what the invoice price was, then what his actual price is. I was so amazed that the only thing I could really say was sounds good, I'll take it. I have never felt like I got a "good deal" on a car until now. Basically there wasn't any negotiating to do. I got a straight up price, no haggling back and forth, at all; I was truly that impressed with the price and I had done my research enough to know that there's absolutely no possible way I could get a better price anywhere else. This is my second STI and I have been tracking prices for some time now. To be honest, I thought for sure there had to be a catch. I assure you, there is no "catch", no smoke in mirrors, no bs. Two weeks later my STI is delivered to my doorstep (today) and there is nothing but a smile on my face. Now all I have to do is convince my wife to buy a Subaru so I can make another purchase from these wonderful people at Heuberger Motors.

Camptangbell76

13 de oct. de 2013

My wife and I went to Heuberger Motors yesterday to look for a used car and had a wonderful experience. Ryan was very helpful and recommended a car that was never on our radar and got us a great deal. It was an unexpected gem of a find and we stayed in our budget. Everyone was friendly and none of them tried to bs us. Ryan stayed with us throughout the paperwork and the delivery of the car. It was the opposite of dealership experience people complained about. We definitely recommend this place!

any86

12 de oct. de 2013

i was unable to find a decent dealership around houston that had what i wanted, a red limited standard brz. i was on a mission to get a hold of the car i wanted and i found clint through the ft86 forum. i was very nervous about dealing with an online purchase with this amount of money. but when it was delivered today. i just couldnt believe how easy this transaction was. i was hardly ever able to communicate with clint and dawn on this purchase because of my salary job. i usually work through lunch and work overtime. but when i ever had a chance to talk or email, i got a response right away. and im very thankful for that. even the delivery courier was able to work on my schedule to get this car. clint and dawn were very considerate and were never pushy. if i ever buy a new car, or if someone i know needs one,. heuberger motors is definitely on top of the list. thanks again, clint earhart!

eyedi27

12 de oct. de 2013

Great dealership. It was my 2nd purchasefrom heuberger and they have best prices in the market. Also they do not skimp on friendliness and quality even though their prices is much lower than other dealerships. Clint is someone I definitely would recommend if you want purchase done through internet . Nice and easy purchasing experience .

sjan13

11 de oct. de 2013

I found Heuberger Motors through a ft86club.com. The price was good and Clint was very helpful thoughout the purchase process. My only gripe is that Dawn only offered the lower interest rate if I added a protection plan. I am overall satisfied with the purchase and service at Heuberger Motors, moreover it would be a pleasure to do business with them again.

ericodens

9 de oct. de 2013

January did a great job, gave us the right amount of detail in the right amount of time, was very friendly and fun to work with. She helped my daughter with her "big" decision of buying her first car. Both of us were happy with the visit.

BrettHutchens

9 de oct. de 2013

I heard about Clint and Heuberger Motors through a friend and internet forums. I live in Oklahoma, so I had reservations about purchasing out of state. Clint did a great job of keeping us informed and up-to-date while our New Outback was being ordered. The estimated time of delivery was just about spot-on with no bad surprises. I would gladly recommend dealing with Clint Earhart at Heuberger and will be going through him with any future Subaru purchases.

megusta

8 de oct. de 2013

This dealership was recommended by a friend so we looked it up on the internet first and found the site was easy to use and very detailed. We were able to pick out the model with the options we wanted and see a price on the site. Clicking the ePrice button got us a better price quote and a phone call from January Brooks to gauge our interest. We set up an appointment to do a test drive.January was a pleasure to work with - very knowledgeable, professional and friendly. We took several vehicles out on test drives and settled on one. It was a very straight forward experience. Highly recommended.

JaySun

8 de oct. de 2013

No games. Great price. Friendly and prompt service without any pressure tactics. You really can't beat that. I called some dealers within my area to get quotes on a Subaru BRZ and their prices were significantly higher than the price+delivery that Clint was offering. All dealerships should be run like this one.

newbaru

6 de oct. de 2013

Clint Earhart at Heuberger Motors in Colo. Springs, CO offered me a price on a 2014 Subaru STI hatch that was, conservatively, $4000 under what a local dealer was asking for a new STI sedan. The cost of me getting there and driving it home was roughly the same as shipping it, so I opted to fly out and get it. I was picked up at the Denver airport by Heuberger employees in a new Outback wagon and driven free of charge to the dealership.Clint and the finance department had everything ready for me when I got there and in a couple hours I was driving around the mountains west of town. Easy and relaxed. It was also nice there were no changes or overlooked details from when we talked on the phone to make deal until I got there to sign for it. Everyone was very professional.

MikeHeffelfinger

5 de oct. de 2013

I bought a Subaru BRZ from Clint at Heuberger Motors about a month ago, and overall it was a great experience. I found them on the internet offering great prices and service. My local dealer wouldn't come off MSRP on the popular BRZs, so I had to look elsewhere. Clint gave me a great no-hassle price, and Dawn handled the financing smoothly and quickly. For anyone looking for great prices and service on Subarus look no further than Heuberger Motors. Give Clint a call and you won't be disappointed.

Yanbags

4 de oct. de 2013

I had a great experience buying a WRX STi from Clint at Heuberger. After toiling around a few local dealerships in the tri-state area, I decided to contact Clint since I've heard nothing but good from several online sources. He gave me the hands down best price, no hidden fees/options. Everything was clearly laid out, and he answered any questions I had about purchasing from them. I was hesitant to buy a car from a dealership halfway across the country, but other reviews put me at ease. He was very friendly and guided me through the whole process from start to finish. It was very easy to get a hold of him for any questions/updates on the car. Dawn made the financial side of paperwork easy and simple. I couldn't be happier with the new car, it arrived in perfect condition! This dealership is highly recommended!

philthetechie

3 de oct. de 2013

Found Clint through NASIOC forums and contacted him in May for a 2013 WRX quote. Unfortunately, they were not taking orders anymore, but he e-mailed me several months later saying that the '14s had come in. I shopped around and found that not only was Clint's quote fantastic, but he also was patient and extremely helpful throughout the whole buying process. As far as financing was concerned, Dawn was also straight forward with me and walked me through all the questions and concerns I had about making my first vehicle purchase. To top it all off, I never actually had to step foot in a dealership - it was all online or over the phone. Pretty much hassle free.

hbwickdrain

3 de oct. de 2013

My husband and I have had poor experiences in the past with dealerships, so the last 3 new cars we've purchased have been through a local autosource. After getting a price from the autosource, I decided to ask Heuberger Motors for a quote (a neighbor had highly recommended this dealership). I dealt with Josh Martin (internet sales). After several emails and phone conversations, I determined Josh had the best price. During the time I waited to fill out the paperwork, Josh went over the car in detail describing how everything worked. He also followed up a few days later with a phone call. Our experience with Heuberger and Josh Martin was very pleasant and I would not hesitate recommending both to prospective buyers. Thanks Josh!

andykay

3 de oct. de 2013

Mark was a great salesman to deal with. He made the whole process of trading in our car and purchasing our new Subaru and painless and pleasant experience. He gave us good advice, listened to our needs and requests and was polite, friendly and funny. We are very pleased with our complete car buying experience and REALLY pleased with our new Subaru Forester. We would recommend Heuberger and Mark without hesitation. Thanks!

franklinmiele

2 de oct. de 2013

To anyone thinking about purchasing a Subaru from Clint at Heuberger Motors; At first the only thing running through my head was "the price seems to good to be true." 2 months later. No games. No bull. No gotcha. JUST HONEST SERVICE. My 2014 STI limited Sedan is now on its way from Colorado to New Jersey. 2 months ago I was planning on getting a WRX limited. Now because of Clints amazing pricing I decided to stretch out and go for car that I've dreamed about having. Can not wait for my baby to get here. Thank You Clint for making it possible to own the car of my dreams! If your going to be buying a STI or WRX or any Subaru, there is only one person to talk to and that is Clint! Thanks Clint!

and445

2 de oct. de 2013

Clint was super easy to work with which is exactly what I wanted. I went in to a local dealer (toyota) looking at the FRS. They gave me a crazy high price and offered me 90% less than what my trade in was worth. Overall, a horrible experience. With Clint it was fantastic, I just told him what I wanted and he gave me the best price. Delivery across the country was extremely fast. He kept me updated and answered every question. That's how buying a car should be, no sales strategies, no sitting around at a dealer waiting for them to screw around.Dawn was also great to work with, it was all very easy and she was very pleasant to deal with.Not only do I plan on buying future cars from Clint, it's also made me a Subaru convert.I would also recommend reading user "tacoss23" lengthy review as he sums up what I would say perfectly.

pdbunting

30 de sep. de 2013

Dawn Patterson helped us with the financing on our new Forrester. We found her to be very helpful. She explained several options and got us a great interest rate that was less than our credit union had offered. As with our total experience with Hueberger there was no pressure just good business and getting us what we needed and wanted.

mp22

30 de sep. de 2013

One day, after much agonizing, I selected Subaru BRZ for my car. I was referred to Heuberger Motors from ft86club.com and emailed for a quote. The quote was pretty low(a good chunk below invoice), and with the option to customize the car(select option packages), it was a pretty attractive deal. After reviewing my local options, I initiated the sales process with Clint. He was friendly and accessible, which is helpful for a first-time car buyer like me. Dealing with him, it was occasionally obvious he had tons of other orders to keep track of, but it wasn't too bad. After the car arrived, I got a call from Dawn. Like other reviews have said, she is very straightforward and sells her products very professionally. Nice!After all was said and done, I believe the transaction went pretty well.

fenomeno_77

29 de sep. de 2013

I live in Washington DC, so I was a bit hesitant in the beginning to order the Forester 2.0XT Premium from Heurberger mainly because they are based in Colorado! However, from the very first moment I interacted with Nikole Mazich (sales representative), I knew that both the quality of service and price offered were unbeatable. The buying process with Heurberger, and in particular with Nikole, was as smooth as it could ever be. Nikole was highly responsive, honest and friendly, and did not play these sort of games you usually face with other dealers (eg, hidden costs, miscalculations, etc). In terms of pricing, let me tell you that even including the shipping cost from Colorado to Washington DC, the price offered by Heurberger was more competitive than from local dealers. Since I wanted a specific model which was not in stock, I placed an order by mid-July and had to wait for 8 weeks until mid-September. The delivery from Colorado to Washington DC was arranged very easily by Heurberger (they use a third party company). The delivery was very smooth, I took the metro to meet the truck driver at the address indicated and drove back home with my lovely Forester!Thank you Heurberger, and especially Nikole Mazich, for such a smooth buying process. It has been a real pleasure working with you!

tacoss23

29 de sep. de 2013

This review is for Clint Earhart and Dawn Patterson, both responsible for the best experience I've had buying a car so far.First, I don't know if consciously or not, but this Dealership and Clint understand what a modern car dealership should be like, and what my generation (29 y/o) wants in terms of buying a car. We know what we want, we probably understand and know more about the car we are about to purchase than any salesperson out there and we also know what we should pay for it. (welcome to the age of internet and communication). The last thing we need is getting our intelligence insulted by some random salesperson that is trying to squeeze every bit of money from you, while at the same time telling you lies and using standard sales phrases. Unfortunately that is still the norm in the auto market. Clint is exactly the opposite of that, and if he represents the policies of his dealership, then it applies to them as well.Second, the price. It's unbeatable for anyone in Texas (yes I looked and researched very well before saying this). Even with shipping it was still far less than the best negotiated price I got from someone here in Texas (Dallas, Houston, San Antonio, Austin).Third and I think most importantly, the customer service and overall experience with Clint. For the price they get you, I would've taken a crappy customer service to be honest. That's usually the deal, better prices gets you a crappier experience. This is FAR from being the case. Clint is quite possibly the most outstanding salesperson I've encounter. Not because he is pushy and uses persuasion to try to get you into deals that are not necessarily in your favor. But because he is upfront and gains your trust but doing exactly the opposite than most salespeople do. I don't know if he consciously understands the importance of this or not, but this is the way things work now and will work in the future. His customer service was also outstanding. He answered my emails and texts at freaking 1 AM in the morning and some other texts on his day off. I changed my mind in the middle of buying a car, when I already put the deposit and the deal was made. I wasn't expecting being able to get it changed at that point, neither I was going to mind staying with my first choice, but he understood the importance of getting ME the car I wanted and went above and beyond in trying to make that simple. He texts you pictures of your car when it arrives, sends you a giftcard with your car, updates you every time something new pops up (all the little things that matter), and all that happens AFTER you already made the deal. Meaning, in theory, there shouldn't be any motivation for him to go above and beyond anymore, since he already sold you the car. Yet, he does it anyways. I appreciate that quite a bit. The same applies to Dawn P., the Finance Manager that works with him. Lately, dealing with the "finance guy" has become as horrible as dealing with the salesperson itself in the traditional old-style car dealerships. This is not case here. I was so impressed by her honesty and how easy she made the paperwork portion that I HAVE to review her as well. The call was fast, easy, and at any point during this process I felt that I was pressured or being mislead into some "extra feature". She was straight up outstanding in explaining everything, and while their offers have their merits, she understood that those extra benefits didn't apply to me and she actually told me "that's ok, I wouldn't feel comfortable offering you X, because it wouldn't help you at all considering your specific condition". That's just pure...honesty. Honesty in doing business, and in the car business nonetheless. As conclusion, buying a car is simply about price and trust, period. Everything else the old-style dealerships try to feed you is bullcrap. It's about you paying the fair price and getting the car that you want with the options you want without being mislead (aka being honest). Clint and Dawn represent exactly both of those things, and I don't know if they consciously do this or not, but you guys are doing the right thing and are far ahead of your time. This is what truly gains you loyalty. You might not squeeze every penny of your customers, sure, but I guarantee you anyone that deals with you and wants to buy a Subaru again, will certainly come back for you. As an example, just because the money I saved, and how happy I'm with my experience with Clint, I decided : " what the xxxx, I'm just going to buy a crap ton accessories from them" (see, their dealership ends up making a lot more money anyways by offering a great customer experience and price). If Clint represents the philosophy and service of the rest of this dealership, then I would recommend them without hesitation to anyone. Personally, me and my fiancee were so impressed by the experience that we are both trading up our daily drivers next year for Subarus and will certainly be contacting Clint again.

sjaquatik

27 de sep. de 2013

Clint Earhart is very helpful, willing to put in the extra effort to get me my car. Definitely would recommend. Thank you Clint! I look forward to working with you again!

dmabs

26 de sep. de 2013

The three "P's" (not the one you're thinking) is what I got with Clint Earheart. That is Prompt, Professional, and Pleasant. I bought a Subaru STI from Clint and there is no doubt I got the best price from him and a great experience at the dealership. I am from out of state from Colorado and it was well worth my extra effort to make the purchase from Clint. So if you are out of State or from Colorado do not hesitate to contact Clint. If you are in the market for any kind of a Subaru rest assured he will get you the best price and best buying experience. Another impressive thing about Clint is communication. Even though I was not a local resident, he kept in good contact with me and answered all my questions professionally and promptly. Any issues I did have, Clint was always prompt with a response. So for the true hassle free buying experience contact Clint.

RicardoUrioste

22 de sep. de 2013

Coworkers referred me to Hueberger Motors and I'm sure glad they did! No other dealership in the Southwest could even come close to the final price I paid by going with Clint Earhart at Hueberger. I was so impressed with both Clint and Dawn that I plan on referring everyone I come in contact with who is in the market for a new vehicle. I was skeptical about making a major purchase online but the experience was absolutely perfect. Clint does a really great job advertising and marketing on forums and he doesn't disappoint. He will give you a quote upfront that won't be beat. Dawn, the finance manager, is also straight forward and extremely friendly. Together, Clint and Dawn are a wonderful sales team.

anewprelusion

22 de sep. de 2013

I was very wary about purchasing such a high ticket item via telephone/internet. However I was tired of the nonsense that the dealers in Southern California were offering me. They usually offered above MSRP pricing. Clint at Heuberger Motors definitely offered the best pricing I have seen, even with shipping costs added on. The price that was quoted was exactly the price given on the purchase order. No tricks, no secret add-ons. What he quotes you is what the price will be. Clint and Dawn at Heuberger Motors made the entire process quite simple, and Clint was particularly great at communication. He went above and beyond by responding to emails, texts, and phone calls in a timely manner. Also, when Dawn contacted me to finalize my order, and to confirm any extra add-on protection packages, she was very polite and was not pushy at all. Some of the protection plans were actually quite tempting. However, I just couldn't get myself to spend more than I already had. But again, there was no pressure, which I greatly appreciated. The paperwork was delivered overnight, and they also included an overnight envelope to return the paperwork at their cost. This was beyond my expectations. As a result, there was very little wait time for my purchase to be completed.Current Status I Just received vehicle today, and am now waiting for paperwork to be received for registration.Aside from the layer of dust that accumulated during transport, everything was just as expected. Clint & Dawn at Heuberger Motors made the process very easy from beginning to end. I would definitely recommend purchasing a vehicle from Heuberger Motors.