Customer

4 de nov. de 2016

Good experience with Jason Tramonte and Victor Harris at Hardy Ford today when we purchased Explorer! We were treated with courtesy and respect without being pressured by Victor Harris! Good job!!

Bailey826

2 de nov. de 2016

It was a great experience buying my new truck. The customer service at Hardy was awesome, and I would highly recommend for anyone buying a vehicle.

bren

29 de oct. de 2016

I am Chris Dudley. I am writing on behalf of me and my Aunt Brenda Landers who recently purchased a 2017 Ford explorer. This was both of our first experience with Hardy Ford. everyone was friendly, quick to explain things and answer our questions. we didn't feel pressured, we felt welcomed. Jeff Ross was excellent. I would highly recommend Jeff and Hardy Family Ford to my friends and family.

Miamihayes

29 de oct. de 2016

I purchased a new f150 yesterday and couldn't have had a better experience. Jeff Ross did a fantastic job in finding my truck and getting it shipped in the next morning. It was all a very smooth process. I highly recommend checking out Hardy Family Ford.

DrCavitt

20 de oct. de 2016

Three important things involved in this experience:#1 Product: what an amazing vehicle for the price! Ford has outdone themselves, and Hardy Ford has been incredibly informative.# 2 Sales: The gentleman was not pushy, not manipulative, nor desperate. Instead, the sales rep (Wagner) was polite, kind, diplomatic, reassuring, and a good communicator.# 3 Financing: I believe they gave me the best possible price, and handled the unpleasantly of money very professionally and informative. Hardy Ford is the best car group I have dealt with in many, many years.

Focus-st

20 de oct. de 2016

I had amazing experience with hardy family ford and I would like to thank bill mays for putting me in my awesome 2016 Ford Focus st and the rest of the hardy family thank you all so much I really appreciate it and I'll be sure to recommend all of my friends and family to you guys

John F

18 de oct. de 2016

Was purchasing a replacement vehicle and had scheduled a time to look and talk. All vehicles of the type, color and engine type were parked side by side which made everything easy. Sales rep had all the information I needed and his insight made he difference easy to determine. So! Total time from first look to purchase decision was under 20 minutes.

Luckyduckat1

13 de oct. de 2016

Excellent service i will reccommend to family and friends,he took time with me ,i got a Great deal.I like the different options of cars to choose from on lot.......Five start across the board..Excellent sale man..

Hardy boys ford real good Ol boys

10 de oct. de 2016

Well well well, I have to say I stand corrected I had had a terrible experience at the dealer but Jon and Frank made things right. And I mean right! That's what I call making sure a customer and their experience is right and memorable. Not only did we get a 2017 Ford escape but we got great financing and warranties and left feeling like we mattered. And I was also offered a service position, I thought that was amazing. I can't say enough about these guys and their willingnessvto go above and beyond even after hours. My condolences to the Hardy family for the loss of Mr. Hardy and my uttermost respect for the daughter that took over and instill in her staff the importance of the customer exp. Thanx guys again and again

Andrea I

7 de oct. de 2016

My car was totaled and I had to purchase a replacement quickly, My previous car purchase was good at Hardy. I knew what I wanted, selected the color car and started the process. Scott worked with us to enable me to drive out that evening with my new car.

Steve

5 de oct. de 2016

My recent buying experience at Hardy Ford was great. I went online and "built" the truck that I wanted then took the print out to Hardy Ford. I met with the salesman, Eric Farmer, who searched for the vehicle in the Ford system. Knowing that at the end of the model year finding an exact match with what I wanted would be difficult I was not too disappointed when that proved true. The truck we did find that was close enough to what I had "built" and was acceptable was sitting on the lot at Hardy. There was no pressure on the part of Eric, I felt comfortable the entire time. We were able to complete the transaction in less than a day. My 16 year old F-150, that still runs great, has been replaced by a new one.

Hardy boys ford real good Ol boys

4 de oct. de 2016

The Hardy Ford family is just what it is. And some of the reviews you read are program generated and aren't real! But what I can say is that this company has violated me and my family. Pulling my credit without authorization, making semi-xxxxxx but derogatory statements like " that finance manager don't deal with y'all type of credit, then says we cant buy a car unless we have a lot of money!" Then goes so far as to say that finance manager only works with 750 and higher credit scores(rating). I felt violated so many times till I vowed that o will not take this kinda teatment. Then didn't show us no vehicles.... Wow

Screaming Eagle

30 de sep. de 2016

This was by far the most pleasurable buying experience we have ever had. Bill was patient and never high pressure. He was very patient and insured that he matched what we were looking for in a vehicle to that vehicle. He took his time, never rushing, to show us various vehicles that might match what we were looking for, explaining the various differences and features thus helping us to zero in on what most matched what we were looking for. He is very knowledgeable and very personable. This was truly the best buying experience every.

D cruz

28 de sep. de 2016

Fantastic service! Frank helped me through the process and made me feel that the sale is in the best interest for both parties. The dealership as a whole have provided me great service and product . I will recommend this place 100%.

1jimlaws

27 de sep. de 2016

Recently my husband and I purchased our sixth vehicle from Hardy Ford. The last three we have purchased from Frank Valazquez. Frank is a pleasure to work with and is a true asset to the sales team at Hardy Ford. He is knowledgeable, cares about the customer and takes the time to explain all the details about our car.

Steve

23 de sep. de 2016

This was a great car buying experience. I worked with Eric Farmer and there was absolutely no pressure of any kind. It was the end of the model year and I knew it would be difficult to find the exact vehicle I wanted, but Eric tried by searching the Ford database. We were able to get very, very close to what I was looking for. As I said there was no pressure and Eric was patient with me as I thought about the different vehicles he was able to offer me. We looked, I went home to mull it over, then went back to do the paperwork. A great experience. I'm happy with the vehicle and happy that I had been told about Eric.

likeF150

22 de sep. de 2016

I have bought three (or 4 ) vehicles from Eric Farmer. He is always patient with me and shows me all the vehicles I might want. I was disappointed with the amount he got for my trade- in, but he found other ways to save on the cost of the new pickup. He was very careful to show me all the features of the new pickup and emphasized that if I have any questions to call him.I have bought at least 7 vehicles through the years from Family Ford or Hardy Chevrolet and have always been satisfied. The service department has always been willing to 'bend over backwards' to help maintain the cars.Lester Dean

Josh Herndon

19 de sep. de 2016

Very knowledgeable personable sales service made purchasing easy and stress free. I would definitely recommend a friend or family member to consider hardy family ford for any and vehicle needs.

Mattier

15 de sep. de 2016

I ONLY buy cars here!! I have bought many cars from many dealerships in my 35 years of doing business. The past ten years I have bought many cars (7, I think) from Hardy, in Dallas. I had my son buy 2, so far, and I send my friends there. This dealership will not lie, or try to waste your time. If there is anyway you can buy a car, they will do it! We are completely satisfied every time!! I refuse to buy a car anywhere else. I have gotten frustrated at every other lot, through out my lifetime, but NEVER at Hardy!

Stephanie Maxey

14 de sep. de 2016

i would definitely buy another car from him in the future.

Erin2016

14 de sep. de 2016

Just wanted to thank Hardy Ford for putting me into a new 2017 ford escape. I desperately needed a reliable car. Something my entire family would be able to appreciate. Thank you Nick, Ron, and John.

Cathy in Yorkville

6 de sep. de 2016

I went to go look at what was available, I had no intention of buying. Hadn't bought a vehicle in a while so wanted to shop a little. Mitchell Feraco drove us all over the lot, looking at used and new cars, test drove a few and we happened upon the 2017 Escape. Drove it, felt right..........but way different than the Expedition I drove for 11 years, that I also bought new from Hardy Family Ford. No pressure, very friendly, accommodating and pleasant presentation from Mitch. Three hours later I drove out of the lot with my new Escape. Mitch also synced my phone to the car before I left the lot. Credit department has always been a great experience at Hardy Family Ford and I was not disappointed, the ease and response was excellent. Going soon for the Sync3 training. Will certainly buy from here again and highly recommend Mitchell.

Winters333atgmail.com

5 de sep. de 2016

Very pleasant experience. Our sales rep, Eric Farmer was very knowledgeable, wasn't pushy and answered all questions accurately. Sales manager Jon Hansen went out of his way to find us a vehicle like we requested. Pricing was great, they dont add all the extra fees you see at other dealerships. 2nd vehicle we have purchased from Hardy Ford. Staff was very friendly, including Victor Rodriguez. Recommend these guys!

Anthony B

4 de sep. de 2016

I really enjoyed my shopping and buying experience at Hardy Family Ford. There was no pressure at all, Scott Berrong simply showed me several trucks in my price range. Once we had agreed on an "out the door" price, there were no surprises, when I sat down with the finance manager. The price we agreed on is what I paid. There were no hidden or extra fees. I am very happy with the truck that I bought and the deal I got.

tdwest

3 de sep. de 2016

Victor, Thomas, and Jason worked hard to get me the deal that I needed, including the exact vehicle we wanted. They were professional and responsive. Once we had things worked out, the financing side went quickly and I was out the door with the new vehicle. Overall, as car buying goes, it was about as good as it gets.

chericelaw

1 de sep. de 2016

Bill Mays was a personable and knowledgable sales associate with a straight talking approach that made my car buying experience a painless one. He is a shining star who should be appreciated and respected by his colleagues as one of the best salesmen around.

Francarver123

30 de ago. de 2016

I would recommend everyone to come to Hardy Family Ford to look at new vehicles.They are friendly and they helped my family get a new vehicle. Thank you Mr Gregg Potts.

Jim

25 de ago. de 2016

First Victor Harris was everything you would want a salesman to be. The adjectives that describe him are too numerous to list here. Would I buy another car from him? Absolutely! Overall it was an outstanding experience.Hardy Ford is a modern facility and all of the employees we interfaced with or met were friendly and helpful. It is a great place to do business.

Nealrd

21 de ago. de 2016

I must say Frank Velazquez has renewed my buying faith in sales reps and car dealerships. He took a bad situation that we had and turned it for us into a new car that we could afford. Hardy needs more honest sales reps like Frank Velazquez. We will definitely be back for our next purchase of a truck from him and Hardy.

Joshua R Moon

16 de ago. de 2016

Best car buying experience ever got what I wanted for a great price. Hardy ford is the best hands down. They took great care of me

Kim Ransom

12 de ago. de 2016

This was one of the best car buying experiences! The process was short, I was informed of each step in the process. Gregory Potts was a fantastic sales person. He worked had to deliver on my requirements for a deal. In fact the deal was even better than my initial requirements. From the initial greeting by the staff, the interactions of Mr. Potts to the financial step, everyone was polite, friendly and upbeat. At no time did I feel pressured. I highly recommend Hardy Ford for your next vehicle, and Gregory Potts as your sales person!

tinedor

11 de ago. de 2016

Cant say anything but awesome things about Bill and Hardy ford ! Went the extra mile and did what it takes to to make us happy .

Lisa101512

2 de ago. de 2016

Thank you Tony Allen once again for assisting me with purchase of a Hardy Ford vehicle. A year ago he helped me with the purchase of a certified used car and the whole process was great. So when I was ready to by a new model I new he was my guy!! He helped me find the vehicle with the options I wanted at a great price. He made the trade in and purchase process easy!! From shopping to driving away in my new 2017 escape he made it and enjoyable experience!! He has a ford customer and friend for life!! Thanks again it was a pleasure!Lisa

Cynthia Edmondson

2 de ago. de 2016

Scott Berrong was most helpful in assisting us. He allowed us to take our time looking for a new Explorer. He answered our questions with a friendly, easy to understand response. After a few minutes together it was like we had known him forever. He worked with us to get the vehicle we wanted and at a price we felt comfortable with. Would highly recommend Scott and Hardy Ford.

Kimberly Jones

2 de ago. de 2016

Everyone was so nice, from sales to a lady who saw 2 children and gave them activity books while waiting for what i assume ,an oil change great job Hardy Ford

HappyPeople

18 de jul. de 2016

Pete Kyle and I ( Pamela ) Would like to give a congratulation to Mr. Victor Harris for selling us this wonderful vehicle the Ford Taurus. He was a very Excellence salesman and shows nothing but great consideration to our needs. He took his time out and went over all the details on this vehicle. He was very helpful. I will recommend all my family members and friends to him.,

leitzseym

13 de jul. de 2016

Victor Rodriguez was my sales person . He was very professional, NOT "Pushy" like most sales people .and took the time I needed to figure out just what I wanted. Thanks for taking the time with me on my new purchase Victor .Melinda

HappyPappy

10 de jul. de 2016

JEFF WAS VERY KNOWLEDGABLE ABOUT THE PRODUCTS AND GOT US WHERE WE NEEDED TO BETHANKS JEFF, WE WILL BE BACK. NEW 2017 ESCAPE SE YEA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Wrights

7 de jul. de 2016

Thanks Frank for assisting us on our fourth Hardy Ford purchase. You found just the vehicle we were looking for. From shopping to purchase to driving away in our new Ford Escape was just too easy.

gadog16

3 de jul. de 2016

This was the third vehicle we have purchased from Hardy. Staff are friendly and informative and make the process as painless as possible. Will be back for future purchases. Definitely recommend.

Ken

2 de jul. de 2016

Like everyone I wanted it to be quick and painless.I also needed a lot of questions answered.The folks at Hardy made that happen for us.Our sales person, the sales manager and finance officer were all top notch, no pressure, just straight up knowledgeable individuals. Eric knows his product so well and was the most helpful sales person I have ever done business with. He had my wife's phone working with the vehicle in seconds and showed her exactly how everything was used.We feel like we received a super deal and did it with super people.Thank you Hardy Family Ford.

Tekeisha Busby

1 de jul. de 2016

This dealership was top notch! It was my first time buying a car and Victor went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Victor Harris and Hardy Family Ford to anyone who is looking for a new or used vehicle.

Willierob

28 de jun. de 2016

Hardy Family Ford is a great place to conduct business. The environment and personnel are absolutely fantastic. If you are in in the market for a vehicle it is vital that you give them the opportunity to serve you. Me and my wife worked with Vitor Rodriguez who was a pleasure to have been involved with. He was dedicated to assisting us in finding just the truck that we were looking for. We walked away satisfied and happy that we took the trip to Hardy Family Ford.

cwalthour

26 de jun. de 2016

After pricing 4 dealerships, Hardy Family Ford beat all the others in price and selection. My salesman was Scott Berrong and he gave me the best price on a Ford F-150 4x4 crew cab. Scott helped me with financing and incentives. This is the third vehicle that I have bought from Hardy Family and I am very well pleased and intend to keep my business there.

lopsrme

26 de jun. de 2016

Victor Harris was great in helping my Mother choose her new vehicle. Victor went to great lengths to get her what she was looking for and the options that she needed on her new car. I would definitely recommend Victor Harris.

tarus16

20 de jun. de 2016

I have purchased many cars in my 74 years but no purchase was as easy, simple and hassle free as my recent experience with Hardy Ford. Salesman Frank Velazquez was super knowledgeable and actually made my experience enjoyable. Ron Herndon worked the business side of the purchase and made everything easy. Dealing with Hardy is like dealing with "Family." I highly recommend Hardy and especially Frank.

Mfrett

19 de jun. de 2016

We were pleasantly surprised by our experience with Scott Berrong. He did everything in his power to make us feel comfortable and to get us in our 2016 Explorer Limited. We love our new vehicle and would recommend this dealership to everyone. Thanks again!

maria123

18 de jun. de 2016

I didn't expect buying a car to be a pleasant experience, but that's what it turned out to be. Kevin Farnell was patient and knowledgable in answering by questions and I didn't at all feel intimadated by the process. I chose the right purchase for me and am very pleased with my 2017 Ford Escape.. Also, everyone was very kind and had a smile on their face. They made me feel they were happy that I chose Hardy.

cmdmpk2

14 de jun. de 2016

I was very happy with Frank and how hard he worked to get me a new car that fit in my budget. we spent 3 days working on this and finally came up with the perfect deal

freebird

12 de jun. de 2016

I was happy with the experience dealing with ScottScott provided a great customer experience with a very friendly personality.I would be glad to send my friends to see him.

Lance LeFevre

3 de jun. de 2016

The service was top notch and our salesman, Victor Harris, was very helpful and responsive to what we were looking for. He found the truck we wanted and found it at affordable pricing. Thanks guys

Ngp1950

1 de jun. de 2016

Top line customer service. Staff knowledgeable of vehicles and process of getting you into a new vehicle of you choice and budget. I was into dealership late afternoon. ...probably kept Jeff and Ronald past their off time, neither ever acted as if I was holding them late.

Tshante

29 de may. de 2016

My husband and I were not actually looking to buy a car when we did. We stopped by Hardy Superstore just to look and see if anything caught our eyes and maybe test drive a car or two. We found a certified pre-owned Fusion that we really liked, but was told by our salesman it would be in our best interest to get a brand new one under our specific circumstances. He referred us over to the new car dealership and the rest is history. We love our new car!! They worked really well together to get us the best deal. I will definitely be back to work with Mr. Jerome and Mr. Bill at Hardy Ford/Superstore!

Gmac

15 de may. de 2016

following on online search I went to Hardy Family Ford to look for a 2016 Ford Escape. Jeff patiently us all in stock and went over the features of the various packages;. following our selection he carefully worked out the price using all available discounts and incentives. Even after taking delivery Jeff returned my calls and patiently worked through my problems with me. An excellent buying experience.

Mark & Cindy

14 de may. de 2016

My wife and I couldn't be any happier with our recent purchase of a 2016 F250 from Hardy Family Ford. Tony Allen (salesman) is very knowledgeable and easy to work with making the sales transaction less stressful. Tony was also helpful towards getting a bed liner, and fifth wheel hitch installed.

John51

13 de may. de 2016

Received delivery of my new 2016 F150 today. This was my first purchase from Hardy. What a pleasantly refreshing experience. Eric Farmer was knowledgeable, explained everything simply but professionally, and with absolutely no pressure.

benreid45

11 de may. de 2016

I've been dealing with Hardy Family Ford since 1989 and will continue to do so because of the knowledgeable and capable people that I have dealt with. I am very satisfied with my new F150 and if nothing happens, I will continue to deal with Hardy Family Ford in the future. Eric Farmer has been very helpful and eager to help me with every thing involved with the purchase of my vehicle. Thanks again for a very enjoyable experience.

The Allens

10 de may. de 2016

Our recent purchase of a new Ford Explorer from Hardy Ford was a delightful experience. My wife and I were pleasantly greeted by Bill Mays who was extremely courteous and professional. He made sure all of our questions were answered and went the extra mile to put together our purchase and to ensure our complete satisfaction. When it's time for our next new car or truck, we know it will be at Hardy Ford. Our thanks to Bill and Dale for making our first buying experience at Hardy Ford a pleasant surprise !

Tim & Betty Baggett

6 de may. de 2016

We are giving our experience of buying this Edge an excellent rating. Our Salesperson, Victor Rodriquez, was outstanding. He was friendly & tried so hard to please us. We told him exactly what we were looking for, & he went the extra mile to find the vehicle we wanted. He will go to great lengths to please the customer. We have bought a life-time of cars at Hardy's and all the salespersons were good but Victor stood out above any of them. Victor will drive to go get the vehicle that the customer wants if necessary. Victor is warm & personal & by the time we had left, we felt like we had made a new friend.

bennett289

4 de may. de 2016

Hardy Family Ford helped me make my first car purchase as stress free as can be. They made sure that I was getting a fair price and that I drove off the lot with the vehicle that I was looking for and a smile on my face. I spoke with Edward Ramsey on the phone and he was proactive and called me as soon as I connected to the dealership online. That was one of the reasons I chose Hardy Family Ford over other dealerships. Another reason was their decent selection of Ford Mustangs. I got to the dealership I was immediately greeted by Bill Mays and was helped right away. He helped me with a vast majority of the car buying process and he is the main reason that buying my first car was as stress free as possible. Bill Mays helped make sure that I got the car with the color and options I wanted for a fair price. Lastly when it came to placing the down payment and financing the car Ron Herndon was the man. He helped explain all things from gap insurance to extended warranties and made sure that the questions that I had were answered. All in all my experience with Hardy Family Ford was great and I appreciate the diligence and the helpfulness that accompanies their work.

Bball

28 de abr. de 2016

Frank Velazques ( our salesman ) was very knowledgeable and extremely helpful. He answered all questions that my wife and I asked. This was the second vehicle we have purchased from Hardy Family Ford and could not be more pleased. We highly recommend the company and Frank Velazques.

Denise Black

27 de abr. de 2016

This is the 7th vehicle I have purchased from Hardy Ford. I love their down home attitude, and the friendly atmosphere. They go out of their way to make sure you are happy and understand each aspect of the purchase. The deliver service above and beyond expectation!

jima

20 de abr. de 2016

This is the second vehicle I have purchased Hardy Family Ford. Both purchases were special orders that allowed me to select the options I wanted. In both cases I was given accurate updates as the vehicle progressed from order to schedule to build to delivery. In both cases the price they gave me was well below MSRP and they made sure that I received all rebates and incentives that were available on the vehicle at time of purchase.

Karen1129

20 de abr. de 2016

One week ago I went to Hardy Family Ford to look at the 2016 Ford Escapes. Eric Farmer met me at the door and showed me the vehicles. There was No sales pressure whatsoever. Hardy did not have the color that I wanted but Eric spent allot of time searching until he found the one I wanted. It was delivered the next day. Eric went over the features of the Escape and even synced it with my Iphone. Eric was the best.Ron in financing went out of his way to get me rebates and a great interest rate with Ford credit.I would recommend Hardy Ford to my family, friends and coworkers.

Cano001

16 de abr. de 2016

I'm very pleased with the truck I picked out. Mr. Velazquez did an outstanding job trying to help me find everything I need it. Thanks to him I'm now enjoying my new truck. Thanks

kheyward16

11 de abr. de 2016

On April 7, 2016 my and husband and I went to Hardy Ford dealership and experience the best customer service ever. Matt Mckelvey is awesome! Matt didn't pressure us, which was a hugh plus, he answered all our questions. We test drove our 2016 Ford Explorer and fell in love, signed papers and we are happy! We would definitely tell family and friends about this wonderful experience. The Heyward's

ericp63

5 de abr. de 2016

Thanks to Victor Harris for helping me with the purchase of my 2016 Ford. He was very professional and provided all of the information I requested. His low pressure approach put me at ease. The Hardy Ford Family was great, I will purchase more vehicles from them in the future. Great experience!

Rick Eaves

4 de abr. de 2016

I have bought a lot of vehicles through the years and with all honesty, my experience at Hardy Family Ford was tops. I would rate Scott Berrong as one of the best salesman that I have ever dealt with. He was very professional and equally important to me, he was a people person with a personality to match. Unlike many dealerships, when you return to Hardy Ford, you are treated with the same appreciation as you were on the day of the purchase.

mlmg

30 de mar. de 2016

Thanks to Bill Sherfesee for assistance in my purchase of my F 150 Ford Truck. H e was very professional and knowledgeable. I walked away completely satisfied. Bill, Thanks for you patience .

John

29 de mar. de 2016

Scott was very professional. He provided me with the information I needed to purchase a truck that would fit my needs. I am very pleased with my truck and the process was simple and straight forward, no one at the dealership was pushy and the decision making was my choice. I would recommend Scott and Hardy Ford to my friends.Larry Anderson

rdsford

29 de mar. de 2016

Purchased the vehicle through Tony Allen, although he is not in the New Car section most of the time. I have known Tony for many years and found him to be honest and trustworthy. I knew that he would be up front with me on all of the issues and it was a great experience working with him. Although he is in the Super Store, he is available to assist with the new vehicle purchases as well.Roger

Tate18

28 de mar. de 2016

I started out looking for my son a truck for a graduation present on a limited budget. I was in contact with several Hardy employees ALL of them worked together to get me the deal that I had to have for my son to drive away in a new F150. Thank again Jeff

mstiles17

25 de mar. de 2016

Buying from Hardy Ford was a great process! Bill Mays was honest and extremely helpful in making sure we got the right car we wanted, and not anything more than what we needed. Jason also stepped in to aid with the process and was a great addition to this already helpful team. Rob in the finance office was super nice and helpful as well and got us in and out with ease. I highly recommend to anyone that is looking to buy a car.

HHC DeadMan

19 de mar. de 2016

We were shopping for a new truck, we stopped in to the Hardy dealership and met Victor. Not only is Victor a nice guy, he was very knowledgeable in regards to all the different truck levels and options. He made our purchase very comfortable and easy. I highly recommend coming in and asking for Victor if you are shopping for a car or truck.

Nightal63

15 de mar. de 2016

This was the fourth vehicle I have bought from Hardy as usual it was a great experience. Mr. Farmer was very knowledgeable about the vehicle and worked with me on the purchase knowing I was in a hurry he was able to speed it up for me. Great job Eric

baileydawg

28 de feb. de 2016

have used them on several purchases. have always had a easy and friendly experience. most of the work for my last purchase was done online and the whole process between test drive to purchase was about 1 1/2-2 hours.

Marion

27 de feb. de 2016

Victor Harris was extremely polite and helpful during the purchase process for my new car. I appreciated his help and patience. He got us a great car at a great price. I would definitely recommend Hardy Ford to anyone looking for a new car.

Richard B

26 de feb. de 2016

We were very happy with the professionalism that Mr. Victor H. should use today. For him taking his time out and showing us the options of what type of vehicle we can get. Mr. Ron in finance was very helpful and we will share our experience with all of our friends and family. Hardy Family Ford is a Great place to go purchase your new vehicle at...

SUV Fan

25 de feb. de 2016

I worked with Victor Harris and he provided a great sales experience, was attentive to my needs as a purchaser and helped me get into the vehicle that I wanted.

Randy

24 de feb. de 2016

Bill Mays and Scott Berrong were great to work with, they were both friendly and helpful, they made me fill that there was no pressure to buy from them, I will be back to purchase my next truck and car with them.

webber823

22 de feb. de 2016

I am SGT Thomas Webber, I am currently deployed to Bagram Afghanistan. I was on the alternate list for this deployment so everything was last minute. I purchased this vehicle with promises from the sales rep of things the vehicle would come with. We received the vehicle within days before I left and things we had been promised like overhead cargo an extra key all weather mats were not in the vehicle. My wife, mother of three children, and caretaker of her 92 year old granmother was left fighting to get what we were promised. We did not get the overhead cargo storage b I t got some of the other things. That sales rep has been since let go. Recently my wife took this vehicle in to be serviced because she hit a curb and the vehicle wasn't driving correctly. When the vehicle was returned there were food wrappers from Krystal which I know do not belong to her because she hates Krystals, there was a random phone registered as the primary on the Bluetooth, and insult to injury the all weather floor mats are now missing. My wife went there and the individual she talked to informed her that he could not replace the mats because that would be admitting that someone stole them and since Noone had been inside the vehicle that was not possible. I guess that means no one test drove the vehicle to insure that the repairs were done properly and the vehicle is sade to drive. So either the service department doesn't do quality assurance to make sure the vehicles are safe to drive OR this individual is a liar. Hardy Family Ford my number is 4049166447 this phone call will cost me $0.20 a minute per the tmobile international rate but I am willing to pay this amout if you are willing to explain why your company cares so little about deployed service members and their families

Maurice

22 de feb. de 2016

Yes! Victor Harris was very professional and show some kindness of helping me and my family for purchasing a vehicle from Hardy Family Ford. I will recommend all my friends and family to him.

Allison B

18 de feb. de 2016

I made the mistake of starting to look at the car I wanted with another dealership. Once they had my phone number, I was called several times a day. With Hardy Ford, I did not get relentless emails or phone calls. They were all entirely professional and courteous. I had the pleasure of working with Bill Mays as my salesperson. I told him what I was looking for. Told him my financial challenges, and was able to get the car I wanted at a fair price. If there is anyone I know looking for a new car, I would not only recommend Hardy Ford, but I would encourage them to contact Bill Mays!

Da123

15 de feb. de 2016

Great customer service experience, very friendly and helpful staff, very knowledgeable about vehicle we purchased! Price was great and financing easy! Would definitely recommend Hardy Family Ford!

JfordF150

15 de feb. de 2016

What a great experience !!! Thank you Victor Harris for helping me with my 2015 F150! I would definitely recommend Hardy Ford to all my friends!! Finance department was awesome!!! Thanks Ron!!JFordNew F150 owner

Joe

14 de feb. de 2016

After being away from Hardy Family ford for a number of years, we were glad to return. Thanks to Eric Farmer staying in touch, we easily remembered him as the guy we wanted to deal with. It truly proved quick and painless.

RHSR184

10 de feb. de 2016

Craig was a very helpful salesperson. Answered all my questions. Was extremely patient with me while I had to wait for a check to arrive to purchase. I have been a Ford owner for 40+ years and this was the easiest and most pleasant purchase to date. I will return to purchase my next vehicle from Craig & Hardy

Grandmother

7 de feb. de 2016

Great experience. Would highly recommend Hardy Family Ford and Craig King. Craig was very understanding about what we wanted and made the experience very pleasant

Lefty

1 de feb. de 2016

The sales team put together a great offer without haggling. They were very attentive to what I wanted and found the perfect car for me. I could not be more pleased. I am a second generation buyer from Hardy.

GaryS56

31 de ene. de 2016

Very pleased with help received from Craig King. He was outstanding and very helpful. I purchased a 2016 Escape. Craig very knowledgeable. Look forward to dealing again soon.

Monkey family

31 de ene. de 2016

We recently bought a F250 and explorer and received the best customer service and knowledge ever. Won't buy from anywhere else again. The best non hassle experience

Bradl2566

21 de ene. de 2016

I Got In Touch With Jon Hansen and I am glad I did ! He set me up with Victor In the sales Dept. And helped me trade in my VW and my shuttle bus and worked until the payments and numbers were fair to all involved !! I am Very Excited about my new 2015 F-150 XLT !! I hope it is just as easy in the future when it comes time to get it serviced .. :)

camp, billy987

19 de ene. de 2016

My husband and I were very well informed about the 2015 F150 XLT. The salesman, Craig King, was very knowledgeable and helpful with our selection. I would recommend our salesman, Craig King and Hardy Ford.

Jjbcog

7 de ene. de 2016

Victor and Jason were very helpful in purchasing the vehicle. I will recommend Hardy Boys to everyone. The total experience was great!!! Thank You Joseph and Christie Bennett

Scott

4 de ene. de 2016

I recently purchased a New Ford Explorer over the holidays. Victor Rodriguez was my salesman that went out of his way to make the purchase happen. Victor is a true professional and an asset to the staff at Hardy. Victor and Ken Echman went the extra mile to make things work out for me. I would recommend this dealership to all.

cameronlc

4 de ene. de 2016

My wife and I worked with Frank V. to find a new car for her. Best experience we've ever had and Frank et.al. were very professional, no pressure and made it easy for us. Ive bought cars from probably 15 different dealerships around the country and this was BY FAR the most positive and street free experience to date! We will be repeat customers and I'm even considering changing my own car brand (Infiniti) to Ford just because of the experience and wanting to give such a great local dealer our business! I'd highly recommend Hardy Family Ford as they really provide "A Touch of Home" to the entire experience. Thanks!!

Big H

30 de dic. de 2015

Needed a truck to replace my Expedition. Worked with very knowledgeable sales associate and am very happy to now be driving my new truck. All paperwork was completed timely and i did not have to wait

valerie16

27 de dic. de 2015

We came in with a number in mind for our trade and new vehicle and the team worked with us and gave us a great deal. I'd definitely go to them again and reccommend them to anyone looking for a new or used vehicle.

Deedee1962

21 de dic. de 2015

We were greeted at the door by Jason and from that point until we drove away in out new vehicle he took excellent care of us Jason made the experience of buying a new car a pleasure.

Mz Mott

17 de dic. de 2015

Thank you Taylor and everyone at Hardy Ford who made my car buying experience a great one! I really enjoyed reviewing all of the options that they had and felt very comfortable about my purchase. Taylor was very polite and considerate to my car buying needs. I requested a specific color and they worked to get exactly what I wanted and I am very grateful for that. I never felt pressured or obligated to make any decision other than the one I wanted to make. I will definitely recommend Hardy Family Ford to all of my friends and relatives. Thank you Taylor & Hardy Family Ford!!!!!

Dena1961

6 de dic. de 2015

Thank you Eric Farmer and the rest of the Hardy Ford team for helping me make buying my new Ford Fusion an easy experience. Thank you for your patience and your hard work for getting me a great deal. I am definitely recommending your dealership to my family and friends.

DaveZ

6 de dic. de 2015

- Did not go to Hardy with a new truck purchase in mind, just to 'look'. We had a meeting set up with Jason, and his first idea was to just sit down and talk. He asked alot of questions to get a feel for us and what we were looking for. Right away we knew Jason was an informed, patient, and understanding guy. We had bought from Hardy before, several years ago- and we were happy with the process then, mostly because of the gentleman that helped us. We have also bought from other dealers with some 'less than pleasant ' results. Jason made our experience pleasant and comfortable, with out the all too common, "What am I gonna have to do to sell you a car today' pressure. Overall, a great purchase process thanks to Jason !

Andrew

2 de dic. de 2015

Jason and everyone I dealt with at Hardy Ford ware professional and pleasant. Jason did an excellent job of locating and getting me the car I wanted. Jason demonstrated tremendous flexibility as I changed the color two days after our initial agreement. I will definitely consider Hardy for my future car needs.

David

1 de dic. de 2015

Jason made this the most painless auto purchase in my long life. He worked to get me the truck that best worked for me. I left very satisfied and feeling I had the best sales team in my life

Ron H.

30 de nov. de 2015

Mr. Ramsey was very helpful to us and made us feel very comfortable with him. Will highly recommend him and the dealer to others. The finance man was very professional , too.

MichelleW

25 de nov. de 2015

My experience in purchasing a Ford Expedition at Hardy Ford was awesome! Everything went smoothly in a reasonable amount of time. No one acted "salesy," and they were easy to work with. I received the family and friends price and they worked with me with my trade and payments within my budget.

Hal M. Floyd

23 de nov. de 2015

We have been faithful Hardy Ford customers for 25+ years.!! Taylor Miller was our salesman and did an awesome job for us, with the help of the rest of the gang ! The team at Hardy will work till the sale is done and the customer is happy ! Thanks Ya'll ! We wouldn't go anywhere else !Hal and Peggy Floyd

Ashleydodd2014

19 de nov. de 2015

I really enjoyed the experience. Eric Farmer was the salesman. He listened to what I was looking for and explained all the deals. I didn't feel pushed into anything, which I really appreciated because I wanted to explore my options.

Winters333atgmail.com

9 de nov. de 2015

I was very impressed with the entire experience. No hidden fees. Very transparent. Jon Hansen made the experience terrific. Entire team was friendly. Great dealership!

David Pereira

27 de oct. de 2015

Jeff in the finance department pretty much took care of the whole deal start to finish. Jason the sales guy pretty much had an easy deal handed to him. Least he could have done was inform of all the options and capabilities of my brand new 50k dollar truck. I specifically asked him if it had Navigation, and was told it had turn by tun SYNC through my phone, which I dont recommend it's terrible. After looking through my owners manual it turns out that my vehicle is capable of Navigation I'm just missing the SD card with the maps downloaded on it. "A thousand dollar option" Really? I spent a lot of money for all the bells and whistles, do you really think I would want a bad xxx touch screen radio that only works to half of its abilities? It's to bad cause I definitely would have purchased the upgrade. I'm in the business as well in fact I purchase a lot of parts from family Ford, or at least I used to.... This level of customer service is unacceptable, Ill be taking my business to Auto Nation from this point forward.

Rod

22 de oct. de 2015

Jeff Short and Jason T. Made this one of the best experiences I have had purchasing a new truck. Very easy to work with and willing to work with you to make sure you have a great experience at Hardy Ford.

cjbrock15

21 de oct. de 2015

Jeff Richter made buying my new Explorer a breeze. I could not believe how easy it was. I went to the dealership at 06:00 and by 08:15 I was in my new vehicle. Also, Jeff Short in Finance made the transaction easy and quick. Thanks to you both so much. I really dreaded the process, but it was a GREAT experience...Carla Brock

Bmurphy1215

20 de oct. de 2015

I bought a focus about 2 weeks ago and couldnt be happier! Frank and team were very accommodating and most helpful. This was the 2nd car I bought new, and the experiences were like night n day; this being the better. Not only was I informed of all my cars gidgets, but I felt great the entire time. I highly recommend this team as they highly know what they are doing. I'll be back.

Delaneyjae

8 de oct. de 2015

My dealer, Edward Ramsey made my buying process incredibly easy and effortless. He was caring and made sure I got exactly what I wanted and I didn't feel pressured or bombarded. He did a great job!!

dawny

26 de sep. de 2015

The experience with Billy and Jason was very good. Billy was helpful in narrowing down the truck package and Jason took over to help find what we wanted. Jason searched and finally found what we wanted. They found what we wanted at another dealer and got it for us. However, I was very disappointed in the cleaning/detailing. The windows were smeared and transport glue was still on the truck as well as the windshield. Parts for the bed were still in the back floorboard and a bolt for something was left in the media hub on the console. The detail guys need to pay more attention to (Details) as I would rather wait another hour than have to return again to have it redone. Seemed to be rushed because they were fixing to be off than staying and ensuring that the vehicle was delivered flawless as far as cleanliness. Would have also waited to have the PDI done so the extra or uninstalled parts could have been addressed. I realize this may be an exception due to the truck being brought from elsewhere, however, I did return the next day (taking off from work early) to get it detailed and was not impressed. Because of our sales personnel being busy with other customers, we were not given a walk through on the features of the truck. However, we used the owners manual and spent 1 and 1/2 hours in the driveway setting all the bells and whistles to our phones, memory settings etc... The truck is fully loaded minus only one option (360) camera. I recommend having a few more sales people to be available for this whether you purchase a car at 0900 or at 1700. Just a thought as if it is busy you should still cater to the customer needs and questions even after you have been paid. Still waiting on an appointment to get a trim piece replaced and front windows tinted, and the spray in bedliner done. purchase date was sep 12th and delivery was the 15th. Will rewrite the review once all is completed.

Truckneed7

21 de sep. de 2015

F 150 sale was easy. Selection is excellent with great variety of packages. Sales associate was knowlwdgeable and attentive, but not pushy! Dealership has consistently been easy to work with new and used. Jerome and Victor are both good to work with. Jerome in used and Victor with new!

Monduj1

19 de sep. de 2015

We were looking for very specific options for our new 2015 F-150 to get the optimal towing capacity we required. Sabrine responded to our initial Internet inquiry and after finding no models in stock anywhere in the Southeast, suggested we consider ordering exactly what we wanted. After specifying all the specific options, colors, packages, etc. we were provided promptly with a very reasonable quote (I did plenty of research through CarQuotes.com, Edmunds.com, etc.). Jason Tramonte took over the sales transaction process and was extremely competent, friendly and knowledgeable in guiding us through the order process. This morning we finalized the deal and took delivery of our new F-150 and again were extremely pleased to deal with both Jason and the Finance Manager, Ron Herndon. No games, no pressure, no bait and switch tactics. So glad we decided to contact Hardy Ford and highly recommend them for any prospective Ford buyers.

cs

15 de sep. de 2015

We were very pleased with the attention we were given by Jason Tramonte during the purchase of our new FORD F150. I had spoken with him on the phone as well as at the dealership and he was more than willing to assist us and answer any questions we had. If we are in the market for another truck, Jason and HARDY FORD will be at the top of our list!!

Old Ford guy

14 de sep. de 2015

We were looking for a new SUV and my husband wanted to look at the Explorers. When he came to the dealership on Wednesday afternoon he met Bill Mays. When I got off work we went back and met with Bill again and drove home in our new SUV. We have had it for two weeks and love it!! Bill was a pleasure to deal with and we would highly recommend him and the dealership.

JSTRUCK

4 de sep. de 2015

I did a lot of shopping for just the right truck to pull an RV. After deciding on a Ford F-150 I shopped around several dealers. Narrowing it down to 4 I got quotes from each. Only 2 of the 4 actually quoted what I was asking for. Nobody had the exactly configured truck. Tom, at Hardy, was the lowest bid and was the best agent to work with. We custom ordered the truck and I love it. The only thing I wished I had done was trade in my existing truck when I was quoted the trade-in value at the beginning. Two months later when the F-150 arrived the trade-in was significantly less. I wasn't happy about that but Hardy/Tom worked with me to make the deal right.

buttons

3 de sep. de 2015

Our new Ford Escape needed a new Battery and this caused the Electrical System to fail. Jason Tramonte made sure all systems were go with little wait time.

truck man 10

3 de sep. de 2015

Just wont to said thank you Jason the experience at hardy ford was great there was no pressure from Jason or the dealership to buy a truck

Vicki

2 de sep. de 2015

Bryan, Thank you so much for your patience with me while selecting my vehicle. You never pressured me in anyway and your knowledge was outstanding on the vehicles that I was interested in. The experience as a whole was great! I will recommend you to everyone I know that is in the market for a vehicle. Thank you so much!

Billp

1 de sep. de 2015

Eric Farmer was a pleasure to work with, He was patient and helpful throughout the process. This is the 4th car I have bought from him.

bgreen

31 de ago. de 2015

Jason, I appreciate you working with me on a late afternoon last month with my 2015 Ford Focus online purchase. You gave a very helpful demo of all the function of my new vehicle and I really do appreciate your attention to detail. Take care and I look forward to working with you in the future.

Monica T

29 de ago. de 2015

When I first arrived I was greeted in a warm friendly manner by Mr.Mays. I told him I was in the market for a new car but considered the Escape last on my list.. After the test drive, and exceptional customer service I drove off with a brand new car. Bill and his financing team made the deal. The deciding factor between another brand and Hardy was again the exceptional service, honesty and I felt like I was valued as a customer.. I will definitely be back for my next vehicle!!!! Bill you ROCK!!! Thank you, I love my new car!!

jamie1116

25 de ago. de 2015

Just bought my third Ford Fusion from Eric Farmer at Hardy Ford. He was very patient and helpful! Thank you to Eric and Hardy Ford!

Lindsay

24 de ago. de 2015

I couldn't be more pleased with Hardy Family Ford! I originally went in to test drive a Focus, but I ended up leaving with a 2016 Fusion! I appreciate the time and effort Jeff R. put into helping me out. He even came in on his day off to handle some paperwork. Everyone really went above and beyond my expectations, and I couldn't be more thankful. I truly appreciate their dedication, professionalism and all around stellar service!

truck red fire 3126

19 de ago. de 2015

Edward and all the guys at Hardy Ford really were nice to us. They were always asking did we need anything.. We had a very good time laughing at some of them. We have always done business with Hardy Ford and we love our new F-150 Truck. Thank you All So Much for being so nice to us.

Sheila

15 de ago. de 2015

Hardy Family Ford is one of the most knowledgeable, honest dealerships you could do business with. Their staff will go out of their way to make sure you feel "part of the Family". Could not be more pleased with the assistance provided by Frank V in the purchase of my 2016 Escape.

First-F150

13 de ago. de 2015

I about a great experience as possible with Hardy and our salesman, Bill Mays. I had been searching for a 2015 F-150 for some months to fit my exact needs. I finally found it at Hardy, which is an hour away from where I live, but I made the trip because of all of the positive reviews on this site and negative experiences at other dealerships closer to Atlanta. Once there, Bill greeted me quickly, asked what I was looking for and quickly found the right truck. After the test drive, we quickly came to a fair price. In and out in a couple of hours This was my first time buying a new car, but Hardy and Bill made it as comfortable as possible. No buyer's remorse here. Shout out to Bill Mays for his professional manner and ability to work with customers.

willos_2003

9 de ago. de 2015

Friendly, inviting, and relaxed atmosphere when we arrived. Absolutely no pressure. Jason was open and honest and answered all our questions very knowledgably. Thank you so much for a wonderful car buying experience. Family Ford is now my dealer of choice.My advise to anyone looking to purchase or lease a new vehicle is to visit a few dealerships, then before committing visit Family Ford. You will be glad you did!

littleone2015

7 de ago. de 2015

I went there just to look at deals going on and see vehicles. The salesman Jason was very polite, friendly and personable. He showed me what my options were and didn't pressure me at all. I'm debating which vehicle I want rather it be a Ford Fusion or Focus. But with the product knowledge Jason knew he made the process less stressful and fun. I definitely will go to Hardy Family Ford when I finally decide what I want to buy! Absolutely great experience overall.

GM1947

6 de ago. de 2015

I recently purchased my 2016 Escape and had a great experience. Eric Farmer has sold my husband and myself 5 vehicles over time. Each time he has helped us through the process making it as simple and quick a process as possible. The finance manager does a great job as well. We refer anyone we know who may be looking for a vehicle!Another happy customer!G Mahaffey

malindam

5 de ago. de 2015

We had a wonderful experience, all around, with Frank Velazquez and Jon Hansen. They were very patient with letting me verify every possibility of car, and they helped us to pick a winner. I love my 2016 Fusion, and I know I would not have gotten a better deal anywhere else. Thanks guys!

bob2015ford

2 de ago. de 2015

First of all... We are thrilled with the car. But the best part of it all was the fact that my wife & I didn't feel pressured by anyone at Hardy's Ford during the entire purchasing process. The salesman, John Wahler, helped us SO MUCH. He was very knowledgeable about all the awesome features of the car, and he made it easy for us to understand. He helped us through the paperwork and when the day arrived to pick it up, he was right there with me through it all, to be sure it was carefully prepared and ready to go.. He made us comfortable. I would definitely recommend to anyone I know that they should ask for John when they go there to buy a car. I am a totally satisfied New Car Customer. I appreciate everything they did to make ours a painless (and actually FUN) Car buying experience..Thank You John Wahler, and Hardy's Family Ford.Bob ForthAcworth, GA

Josie19

22 de jul. de 2015

Jeff Richter was a delight, Enjoyed the dealership and the experience. Financing could not have been easier. The best if you want to test drive the car you have in mind to buy, never any pressure.

Gators

22 de jul. de 2015

I started looking at vehicles in the beginning of June, I was talking with Jeff Richter. Jeff had been very helpful with my search to find the right vehicle to fit me and my family. I had told Jeff what I was looking for and he found several vehicles for me to look at, but I just didn't find the one. Then in July Jeff suggested I take a look at another vehicle and it was the perfect fit. I love it and my family loves it, great job Jeff

JP2015

22 de jul. de 2015

Bought a new 2015 F250 Lariat with the 6.7 Power Stroke, although I've only put 570 miles on it with only 6 miles new it has been night and day better than my 2006 F250 with the 6.0. You can tell this is a fully built Ford with no international motor, thank God! Love the quiet motor and the absolutely clean air it omits. I'm able to hook my trailer up in the garage with having to hurry due to being over come with diesel fumes my 6.0 did. The 6.7 puts cleaner air out than a gas truck or at least it does not make you gasp for air and it makes virtually no smell, CRAZY! Read one recent reviewer knocking his new 250 with fluids leaking at 3,500 miles. I will be willing to bet he put a chip / programmer on it to boost the power beyond factory specs and is playing dumb. That's what most people do with diesels, that's why I'll never buy a used diesel with out knowing the full history ever. My 6.0 had 2 owners before me and was chipped when I got it. The 2015 owners manual specifically warns of properly breaking in up to 500 miles then another proper break in up to 1,000 miles. I would say most people never do that, and probably don't even read the owners manual. So throw a performance modifier on it with young miles or ever for that matter, you got to expect problems. Anyways the 6.7 engine is solid and I've heard of 2015's having 14 and 20K miles already and not a single issue. I assume its Operator Error on his part or a fluke???? Got a buddy with 14K miles and he has no leaking fluids or problems but its fully stock never modified.Anyways this review is about the buying experience enough about the awesome truck. The sales staff was very polite and never pushy. Started doing the deal online through email with Sabrine. They were offering great internet specials that you apparently can only get when you deal online, otherwise I guess you have to haggle in person. At the dealership they never advertised 10K off but online they did. Sabrine was able to get me ballpark figures and presumable trade values together and got me in a happy place. Then I needed to come in to get true values on both of my trades and she handed me off to Jason Tromonte. He called me by name when I was stepping out of my truck as he was waiting on me (I had an appointment). Very polite and respectful. That impressed me. They gave me close to what I was asking on my trades with the tax incentives for trading it was only knocking them down a little and they both needed tires so I actually got the value I needed to get my payments in range of my budget, so I was happy with their offer. I was able to get them to throw in a sprayed in bed liner as part of the deal which turned out great thanks to Bullet Liner, which is who they use. All parties I checked off below were all great people that I dealt with in some way during my experience there. I commend them on a professional yet laid back atmosphere. And they have awesome service too. My old 6.0 was there a lot and I never felt taken and they always made recommendations and at times would say you can wait a while to fix this or that but at some point... .etc, never pushy. Sometimes while they were working on one thing they would notice another and give me a quote and sometimes they would save me labor if they already had the engine apart. Yea the international brand engine they use to use was being worked on a lot. Yea they are a little higher than the side street shop but they are higher for a reason. They are skilled and if something goes wrong with their work it will not be your fault as with side street shops, been there done that. They uphold their warranties that's a fact! And never argue.When my wife is due a new vehicle in a few years I'll look back to Hardy Ford.

sheetzk

18 de jul. de 2015

Had not planned to purchase a vehicle when I stopped, let alone leave with one, but Jason and the team he works with worked very hard to meet my requirements and I got my dream suv, a 2015 Ford Escape that is fun to drive, very good looking vehicle and has the features I was looking for in a car.

Aviashelton

13 de jul. de 2015

I just bought my own car from Autonation Ford in Marietta, highly recommend. So when we came here about a week later to get my husband a car, I knew some things were not right. First off, my husband wanted to get the mustang in orange and we were told by our salesman Victor Rodriguez, that they do not make the car in orange on the ecoboost mustang. So, we settled on a different color and left feeling like we didn't get the best deal. We signed the papers Friday and was told since the car is located somewhere in Atlanta, that it should be here by Saturday. We asked if they would give us a loaner car since I recieved one before I got my new car. They said they don't do that here. So we wait. Turns out the car won't make it untill Monday. No big deal, here comes Monday and they tell us it won't be here till Tuesday, if that. While we've been waiting, I've done some of my own research to find out they DO make the orange for the ecoboost Mustang. We told the salesman today and he played it off that him and the dealership did not know this since they've never had one before. So much for looking, I guess. They told us they will try and get it with the options we wanted. Was told about 4 hours later that we can get it but it will be more expensive, because they can only find one with the specs he wants and it has an extra package we need. Little did he know, that I already found the exact car my husband wants, in orange with all the specs he wants and it is the same price as the one we signed for. I got him to give this information to the sale man and have heard nothing yet. This dealership is horrible. I will never shop here again. This whole time they have been procrastinating and trying to up sale him even though they already know what he wants, and can get the car from Florida. Now I am just waiting to see how long it will take to get the car and if we get the one he wants. If I could, I would cancel this contract with them and go to the dealer that has the car my husband wants and sign the contract with them. I will never come here again, and if you wish to use them, please do your research before coming. They will use all their tricks go buy a car you don't need and/or cannot afford. I will be making sure we take all our service to Autonation Ford from now on. Definitely worth the extra drive.

lmathison41

22 de jun. de 2015

My husband & I went to a Toyota dealer to look at buying me a camry. The sales staff was horrid!!!! On our way home my husband decided to stop at Hardy Ford to "Just Look" Bill Mays met us at the front with a smile and wanted to know what he could do for us. So my husband told him what we wanted. Bill told us that he would take care of us and do what it takes to make us happy. Bill was honest, friendly and had a great personality. I felt so bad because they closed at 8 and at 9:30 we walked out with my new Ford Fusion & at the price we were happy with. I kept apologizing about keeping them late and I was told not to worry about it that they were going to do whatever it took to get us the vehicle we wanted. I can say that Bill Mays is the FIRST car salesman I have ever hugged!!!! I will continue to do my business and send friends and family to Hardy!!!!! Thank you so much!!!!

erichardson008

18 de jun. de 2015

So I went in to get my Ford Focus serviced and ended up buying a brand new Explorer!! Ian was a great sales person! He was patient when I asked him to show me the inside of every car I was interested in (and it was hot outside!!) and got me into a new, larger car for a great price! The entire sales team was very friendly and easy to work with. It was a pleasure working with everyone and I will definitely buy my next car there!

TME

12 de jun. de 2015

This is the third vehicle I have purchased from Eric Farmer at Hardy Ford. He is very easy going and great to deal with. I highly recommend Eric and Hardy Family Ford.

Bob Zgonc

2 de jun. de 2015

This was my first deal with Hardy Family Ford.Bought a new 2015 F150 Lariat - fit and finish is just as good if not betterthan my BMW and an Avalon I had a few years ago.I am going back next time I am in the market for any type of vehicle.I was treated very well. Professional and courteous staff.No "last minute surprises". Honest and open discussion throughout.I actually "enjoyed" dealing with all involved.Not too often I can say that about a car dealer.

Hjspence

26 de may. de 2015

We have been dealing with Hardy Ford for many years. Just purchased a new f-150. Not only do they have an excellent sales staff but an excellent service department. I would highly recommend Franky in sales. He was very helpful, knowledgeable and personable.

tonygonz88

18 de may. de 2015

Carol and I purchased our 2015 Mustang GT Premium from Hardy Family Ford. Jeff Richter made it a wonderful and enjoyable experience for us. He was patient and knowledgeable and answered all our questions. We love the new 6-speed manual Mustang and will enjoy it for years to come. Thank you Jeff and Hardy Family Ford.Tony & Carol

Jack Kuhns

18 de may. de 2015

All around great experience buying the new car! Incredibly friendly and easy experience all around. If any one is considering buying a new Ford, I will tell them to shop at Hardy Family Ford! Thanks again!

BillT

16 de may. de 2015

Hardy Family Ford is a great place to shop for a new vehicle if you like a friendly welcome atmosphere. This is the second truck I've purchased from them and its always a pleasure. I can honestly say I've never experienced that, "Man I hate to go through the run around high pressure sales crap" feeling there. My sales person was Jason Tramonte and sales manager Jon Hansen, both very nice fellas. So if you want to have fun while shopping for a new vehicle, try Hardy Family Ford.

Not a fan

15 de may. de 2015

I just sold my 2008 Ford F250 Diesel which I had so many issues with over the years and could get no help from Hardy Ford Service. I now have a 2015 F-250 Diesel which the issues with the prior models were supposed to have all been corrected but with only 3500 miles on my new truck, I have fluids leaking out. I stopped by just to see if they could make sure it was nothing serious and that I was not causing major damage by driving but was told they could not even take a peak until next Tuesday. They says that if my engine blows up, it is under warranty?? Not acceptable solution!!

car1234

14 de may. de 2015

I had a pleasurable experience at Hardy Family Ford. I was a little timid about the orchard of my first brand new vehicle but Jeffery made me comfortable. Not only was my salesman honest and a hard worker he took the worry out of my purchase and delivered the best customer service I have had every. I appreciate the salesman and sales.manager working to get my deal done in a timely manner. I had a great expedience and I recommend Hardy Family to anyone who is expecting great service! Thanks Jeff Richter and Hardy Family Ford!

MichaelR

14 de may. de 2015

Recently purchased based my second car (within 4 months) from Jeff Richter and the Hardy Family Ford team. I called Jeff at 10:00 AM and told him what I was interested in and that I'd be up there around noon to look at it. When I arrived he had three Mustang GT Premiums waiting, all in the color I wanted and patiently explained the slight differences between the three cars and their prices. We took a test drive after I had chosen one and he went through the many features of the car while we were driving. After that it was back to the dealer to discuss a possible purchase. Some quick paperwork led to Jeff taking the deal to his sales manager who came back to us very quickly with a very fair deal which we accepted. The financing portion of the sale was pain free as well. By 2:00 PM we were headed down the road enjoying our new car. A few things came up after the sale, all of which were handled quickly and professionally by Jeff and the rest of the team. If you are looking for a new car, Buy a Ford. If you live within a days travel of Dallas, GA, buy it from the folks at Hardy. If you want a truly stress free, very easy and satisfying car buying experience, ask for Jeff Richter.

Boys525

12 de may. de 2015

We just bought a Mustang for our son from Eric Farmer at Hardy. Best car buying experience ever. Eric was helpful, knowledgable but not pushy. We were able to test drive and purchase the vehicle in record time. When we are in the market for another vehicle we will be returning to Eric at Hardy. I only wish we had visited there first!

garnersmountain

12 de may. de 2015

We purchased a second car from Mr. Bill Mays. He was very helpful and honest. The car was serviced and ready when he said it would be, clean and full of gas. Mr. Mays took the time to show us all the necessary items we needed to know before driving off. Great experience.

Cyndy Smith

10 de may. de 2015

When it came time to buy a new car, I went where I knew I would get a great deal - Hardy Family Ford. My family has bought at least six vehicles from the Hardy dealerships over the past forty years. Each experience has been better than the last, and this time was no exception.As a woman, I'm sometimes nervous about venturing into what has traditionally been a "man's world" - that of dealing with car salesmen. Jeff Richter was so easy to talk to and he made the whole car buying experience go smoothly. He was straightforward with me, didn't patronize me because I'm female, and went out of his way to get me the car I wanted. It confirmed that my decision to deal with Hardy's was the right one, yet again.

FairTrade

5 de may. de 2015

Frank Velazquez found exactly the model and features I asked for in a end-of-model year purchase of a 2014 new Edge. As the inventory of generation one Edges was rapidly shrinking, his speed and effective communications with me were key elements in my decision to purchase. No during-closing baloney either. What was agreed to in negotiations was what was done - no hassle. I love the vehicle, and am more than pleased with the dealer. I'd buy from them again.

Elaine McCrary

28 de abr. de 2015

We have purchased 3 cars from Hardy Family Ford since 2012 and have been very satisfied with each transaction (Jason Tramonte and Scott Berrong) along with the always helpful Jeff Short....Hardy is a reputable dealership and we would recommend to anyone for a new car purchase and or service work--Tyler Dukes is an asset to the Hardy dealership.Jason and Scott along with Jeff made the last deal very easy and located the car from a South Carolina dealer for us.

areidsfusion3

24 de abr. de 2015

Since moving to this area 16 years ago, I have not pruchased a car from any other dealership. I have known Ken Eckman, the sales manager, since my first purchase. I have used different salespeople with each purchase but I trust this dealership so it really doesn't matter which salesperson helps me, I know that they are going to take good care of me. Tom Busker was the sales associate that assisted me with my current purchase & he made me feel very comfortable. He was patient & knowledgeable. I hope to be able to do business with Tom again in the future.

cgaines

17 de abr. de 2015

I used the Internet to search for dealers and decided to give Hardy Family Ford a try due to the dealership location. After exchanging e-mails with Sabrine Aros I went in and ordered a new 2015 Mustang convertible. Sabrine kept me abreast of the delivery date and time. My next stop was to go pick up the car and drive it home (yeah, I had to give them some money). I will buy my next auto from them as well.

Harper15

16 de abr. de 2015

Victor made this experience easy and I will continue to come back to Hardy! Thanks again Victor! My Ford Fusion Hybrid is a joy to drive everyday!

Super-G

14 de abr. de 2015

Best Dealership I have found in my area. Great Service and Technicians, Excellent Sales force. I service my 2013 Mustang GT here, and I just purchased an awesome 2015 Explorer Sport Model--Fantastic machine!

Julie

9 de abr. de 2015

This was most awesome. The sales department was extremely knowledgeable, and they worked with me until I felt comfortable with my decision about buying this car. Their follow-up has been exceptional. I cannot imagine you have a better dealership than this one. WOW--what a great dealership to buy from. Thank you Frank Velazquez and Ken Eckman for your service on my behalf.

HoundDog

7 de abr. de 2015

After visiting several dealerships/sales rep, Bill earned my trust and provided Excellent Customer Service! His willingness to go the extra mile for customer service sets the bar high for those to follow.

Mike767

7 de abr. de 2015

I made an internet inquiry for new F-150s and Hardy responded right away. The two other dealers in my area( Acworth) never responded. I had read the reviews about Hardy and was glad that they wanted my business. The reviews were spot on. Jeff Richter met me that day and I was shown three levels of trim on the exact truck I wanted. No pressure and a great price quote for each. I went with the loaded version and am very happy I did so. The truck was in my driveway that very evening.I would recommend Jeff highly and will be a repeat customer at Hardy Ford.

Iknight

25 de mar. de 2015

This place is awesome. Everyone is friendly and super helpful. This was not my first experience buying from a dealership but, I must say that out of all the other places I've delt with, Hardy Ford was the best. Before I bought here I had work done at the collision center and they were great too. I love the fact that they have free wi-fi and 2 nice waiting rooms. Their prices are fair and their service is great. Victor Rodriguez was honest and worked hard to help me stay within my budget. He was also friendly and helpful.

cobalt69

15 de mar. de 2015

hardy family Ford in Dallas got us into a new Taurus when other ford dealers left us hanging....we drove 2 hrs from Alabama but worth the drive...Chad was wonderful....this is the third purchase for our family..the whole team including finance was great

Murphy

12 de mar. de 2015

Fortunately, I found Hardy Family Ford after searching the internet for a new F-350 truck. Hardy Family Ford had a very good selection of F-350s, reasonably priced, on their website, but none that matched that exact options I was wanting. After my initial inquiry, I was contacted by Sabrine Aros and Jon Hansen. Sabrine tried to locate a truck with the all the options for a dealer transfer. After several unsuccessful attempts to locate a truck, Sabrine priced a truck to be built with all the options I requested. Hardy Family Ford gave me their best price up front. No hassling, no haggling, just a fair price. After agreeing to the price, I placed my order. While waiting for the truck to be built and delivered, Sabrine kept me updated on the status. The truck was delivered on schedule, with all the options, and priced as quoted. This has been my best car buying experience, ever!!! I just wish they were located closer to where I live so I could use their service department. THANKS HARDY FAMILY FORD!

Justin Landers

11 de mar. de 2015

Hardy Family Ford is a great dealership to buy from. My family has been buying from Hardy for 30+ years and this was my first purchase from them. The experience was great and know I don't know why my previous Ford purchases weren't done at Hardy. Josh was extremely knowledgeable about the Mustang I was purchasing and he was very professional. If you are buying a Ford don't look any further than Hardy.

Grady Moore

11 de mar. de 2015

The dealership, from the General Manager on down, worked hard to rectify a misunderstanding about a lease deal. Everyone I dealt with was professional and courteous, and I am very satisfied with my car and lease.

Jwalker30141

9 de mar. de 2015

Great Friendly & Courteous People to work with. My wife & I found that we received a very good price & financing. We greatly recommend this dealer & Sales People.

Yorkvillejames

7 de mar. de 2015

I was surprised that a dealership such as Family Ford was willing to negotiate to a point that was sufficient to the customer. They have been around for a long time and have a very good reputation for quality and service. But they still work hard to get new customers! I have been a Nissan man for the past 20 years until I visited Family Ford. I am now a Ford man! Thank you to everyone involved!

bulldog0603

26 de feb. de 2015

I just recently purchased a 2014 Ford Fiesta,and the service was great and the over all experience was excellent,and thanks Tom Busker for all the help

lynn

22 de feb. de 2015

Thank you Tony Allen for making my car buying experience so easy. I told you about the SUV I wanted and you found it. You were knowledgeable about the Edge and showed me the important features about this car. Once I decided to buy the Edge, Tony gave me his best price. Another service that I really liked was the personal Sync class that was provided the day I picked up my Edge. I am very impressed with Hardy Family Ford and with Tony Allen. Tony made sure that I got what I wanted and that I drove away happy.

nick0830

10 de feb. de 2015

I purchased my new 2015 F250 a couple of weeks ago from Tom Busker. Tom immediately found what I was looking for on the lot. He gave me a quote on my trade in and a price for the new vehicle. Within a couple of hours, I was driving my new truck home. I was very impressed with Tom's knowledge of Ford vehicles and his ability to answer all of my questions. I would recommend this dealership to anyone looking for a new Ford.Thank you.Jon Bryant

DRK

8 de feb. de 2015

I have purchased way too many vehicles in my life. However, I just purchased a Ford truck from Hardy Family Ford in Dallas, Ga. and had the pleasure of dealing with one of the very best sales representatives I have ever met. His name is Eric Farmer and he is a real gentleman. At one point during the sale he was ably ably assisted by Jon Hansen, Sales Manager, who said the right things at the right time. I enjoyed dealing with them and will most likely do it again and recommend them to others.

CStroud

4 de feb. de 2015

Bill Mays is the reason why I keep returning to Hardy Ford and will continue to buy my vehicles from him. This is our 3rd vehicle purchase and he has always gone above and beyond to make sure we get what we are looking for and we get the best value. I have to give credit to Tom for looking outside the area to find my dream car and to Jeff for not giving up and finding us the best financing possible! I WILL NOT BUY A VEHICLE FROM ANOTHER DEALERSHIP EVER and I can bet you WILL NOT find a better team of people who will work together to make your car buying experience worthwhile. THANK YOU BILL, TOM AND JEFF!!!!!

T.Sutton

30 de ene. de 2015

Great experience! I have bought several cars at the Hardy Dealership. Bill Mays has been my salesman at each one. He is very knowledgeable and always ready too help me. Bill, Jeff and Ron are the best.

MichaelR

22 de ene. de 2015

The folks at Hardy are AMAZING! I wasn't even looking for a truck, and one day Jim Tidwell Ford, where I bought my 2010 F250 contacted me about coming back and getting a new vehicle. I entertained their request and was disappointed with the offer they made me. My wife suggested that if i was indeed looking for a new vehicle, why not give Hardy Family Ford a chance.I will start my recollection of my experience with them by stating that I hate buying vehicles and normally don't really care for car salesmen. Sometimes I am not the easiest person to get along with either. Now that my skeletons are free to roam, let me say that when I arrived at Hardy, i was approached by Jeff Richter. "Great" i thought... "Here we go."... To my surprise, this was not the case at all. What i can tell you about Jeff is how comfortable he made me feel... Like he was there to help. He listened to what I had to say and took his time showing me multiple vehicles. We drove a few trucks and i fell in love with the 2015 F150.He worked with me as a liaison between myself and the sales manager and did his best to make sure that i got an offer that i felt comfortable with. Dealing with Jeff and the rest of the team at Hardy was truly a pleasure. After the sale, I decided that I wanted some accessories added to my truck. Jeff never hesitated when I asked for his help coordinating the scheduling and installation of these items with two separate vendors. I dropped my truck off to them and they handled the rest. A truly painless experience.I would recommend Jeff and the Hardy Family for all your new car or truck needs. I will definitely be a repeat customer when the time comes.Michael R

bdodd

17 de ene. de 2015

The customer service is why my family and I keep returning to Hardy. There are no games played and the employees will tell it like it is, I would definitely recommend this dealership.

CharlieB

14 de ene. de 2015

I went by Hardy Ford to look at a couple of new cars and met Bill Mays when I focused on the new 2015 Mustang GT. Bill helped me with the test drive where I decided that was the car I wanted. We ordered the car a few days before Thanksgiving and Bill kept me informed with it's progress in production. He called me the day after Christmas to let me know it had arrived. He made sure it was checked out and ready for delivery when I came by to pick it up. Bill and I sat in the car and he reviewed all the features and set up the blue-tooth feature for the phone. He introduced me to the Service Mgr and a service writer so I will have a personal contact when servicing the car. I can not imagine buying a car being any easier than Bill made it for me. I went ahead and purchased the Ford Extended Svc, gave them a check and was driving out. The new Mustang is not only exciting but really fun to drive! Bill Mays was great to work with and I see why he wins a lot of the awards for sales!

Zer0kewl

11 de ene. de 2015

Our car buying process was a 3 month adventure. We were looking for a very specific car, my father's dream car, a Mustang not just any Mustang, a triple black Shelby GT500. We searched and searched visited at least 10 dealers, none of which who were willing to help us locate that car, meaning if they didn't have it on the showroom floor they weren't willing to look for elsewhere. That was not the case with Hardy, Sabrine and Frank looked for a solid month, keeping in constant communication, bringing in cars for us to view at the dealership and then finally they found it!!!! It was in Tennessee, they took care of the shipping for us, during a snowstorm I might add and then stored it for us for us while we planned the surprise for my father. The finance department was just as accommodating, you can imagine the down payment required for a specialty car such as this, especially with all of the logistics involved!! After all of that, they even gave back to a charity we do work for that supports Childhood Cancer. It was just a completely awesome experience. My Father was completely surprised and it was a great day for our family. So thank you Hardy Family Ford. You have our business from now on!!!

Beth Mewborn

11 de ene. de 2015

We needed a vehicle that would be comfortable for everyday, holiday travel and functional on our small farm. Our salesman Tony Allen heard our needs and confidently delivered all of that and more with our 2014 Ford F250 Platinum

Kat

29 de dic. de 2014

Ruby Red, 2015 Fusion, eye catching, perfect sedan size. Unexpected car purchase the week before Christmas. I've bought from Hardy's in years past. Only place to go to buy a new car! All staff I dealt with was, beyond helpful and understanding of my nervousness. No pressure sales, I was in and out in two hours with keys in hand. Jeremy Lemons was great to work with! The car amazing. I'm getting 24 to 27 mpg, city driving as advertised. Even after spending some time with the dealership to learn how to use all the gadgets, bells and whistles, I still learn something new everyday. An overall easy experience.

RSheppard

25 de dic. de 2014

I love my new Edge and Jeff Richter was a great salesman. He was knowledgeable about the vehicle without being pushy for me to buy. He has great follow-up to the ensure I am happy with my purchase. I would recommend Hardy to my friends and family.

mbussie

17 de dic. de 2014

The staff was very friendly and courteous. No pressure sales and very customer oriented. When they were checking out my trade in they didn't take and keep my keys like a lot of dealerships do, they brought them back as we continued to work on finding a new car for me. An overall great experience.

damianv50

1 de dic. de 2014

I leased a Ford Escape and worked with Griffin Garrett.Working with. Griffin Garrett was great.He helped me through the process even when I forgot things.The only hitch in the whole thing was the fault of Ford Finance being closed the day after Thanksgiving to clear the account.Griffin drove to my house on Saturday, a 35 minute drive, to pick me up to finish the deal Saturday afternoon.The price was $40 less per month the next closest dealer, and that included the Georgia Ad valorum tax.Josh Gibitz helped pass the time by talking about his experiences in NY with me and Griffin.Thank you for giving me a great deal on a fully loaded Ford Escape.Damian Vaudo

terrydavis75

1 de dic. de 2014

Had a very positive experience buying a new Explorer at Hardy Family Ford. Frank Velazquez helped us with the sale and was a pleasure to work with. They were recommended by a family member and I can see why they were enthusiastic about the dealership. The absence of pressure and the obvious mission of just being helpful through the feature selection and buying process made it actually enjoyable.The general manager was also very pleasant and helpful. There were no back and forth games between sales and management and we got a very good deal on the car. Six star recommendation!

nbaroni

28 de nov. de 2014

Victor was up-front and friendly through the whole experience. I never once felt uncomfortable or that I was being taken for a sucker. The pricing that I received was very fair and transparent. Car options were well explained and available, but by no means stressed or emphasized as necessary.

tjwoo

19 de nov. de 2014

Staff from sales to manager were very friendly and accomodating to my needs. They were quick to reserve a car for order to delivery. Attended to all my questions, and were quick to respond to emails, phone calls and other concerns. Will definitely recommend to others. Did not hesitate hold and reserve hard to find 2015 Ford Mustang

deburton

13 de nov. de 2014

This was my first auto purchase at Harcy Ford and it was a pleasure to work with Sabine Aros in the purchase of my new 2015 Explorer. I am very pleased with the service I received from her as well as other members of the staff. .

prodigya1

9 de nov. de 2014

I've spent quite a bit of time researching my purchase of a super duty. With both Jason and Eric Farmer helping me we finally decided we'd found a dealership and salesmen that would work for us. Pleasant experience and they've contacted me several times to ensure I'm happy.Thanks guys

wkengolf

29 de oct. de 2014

Just made my 2nd vehicle purchace from Hardy GMC And Hardy Ford and both times my experience could not have been better. Chuck Walker and Billy Barnette at the GMC dealership seamed like family when we met I bought fords both times a 2013 Edge and this time a 2014 F150 extended cab. Jeff Short , Tom Busker, and Scott Berrong went out of their way to be nice. I live almost 100 miles from these guys but can not seem to find salesmen close to home that are that nice and are helpful in buying a car. They don't pressure you they sale you what you want. Great bunch of employees at both Ford and GMC . I will buy again and thanks Cuck for the help he gave.

etdoolilypant

21 de oct. de 2014

Great experience with Jason and Sabrine:) Absolutely no pressure to upgrade or add on options. Would recommend Hardy to anyone:) So happy with our Escape!

Robert_B

17 de oct. de 2014

I had a great buying experience with Hardy Family Ford. Everyone i dealt with was very knowledgeable and helpful. The salesman i dealt with was Griffin Garrett, Griffin was a pleasure to work with. He worked very hard to get me a good price and has answered the phone every time i have called with a question. I am really enjoying my truck and the free spray in bed liner he included with my purchase!Thanks, Robert

escapedex122

8 de oct. de 2014

No matter where I live I will always find my way back to Hardy Ford for a Ford vehicle. I've own Infiniti and Audi but Hardy Family Ford treats you better then those luxury car divisions. They are friendly and just make you feel like you're apart of something; the Hardy Family Team. I've needed loaner vehicles or rides home, never a probably at Hard Family Ford. It's a great experience owning my 2008 Ford Escape with Hardy Ford. I love that truck but when I get ready to get another vehicle you can bet, Hard Family Ford is my only solution.

paccy69

7 de oct. de 2014

Bill Mays is the best !! I have purchased at least 4 vehicles from this dealership. Bill is always very helpful and professional. He knows he will not make a lot of money on the deals, but is always happy to see my wife and I. I always check other dealers first for price and have never been disappointed with this dealership. They will work with you. I had to order my Taurus and am looking forward to its delivery. Thanks Bill for another good experience !!

jmt&babyg

5 de oct. de 2014

This was my first time purchasing a brand new vehicle. I gave Griffin and Jason very specific details on what I wanted and they were able to find the car for me. They were friendly (everyone in the dealership was) and easy to work with. Spent very little time in the dealership signing documents which was a plus. It's been 10+ yrs since I bought a car from a dealer b/c of the hassles and long periods of time you spend doing everything. Hardy Family Ford definitely made it easy and has renewed my faith in the dealership again. Thanks for eveything.

EEEllickson

29 de sep. de 2014

Just bought a new 2014 Fusion from Franky Arizmendi. I love the car, my first truly new car.I must admit, I never liked having to buy a car (new or used) because of the pushy salesmen.I was warmly greeted by Franky upon entering the dealership and had no preconceived notion as to what exactly I was looking for. Franky seemed to know that this particular Fusion was the match for me. No over the top sales pitch, just knowledgeable help. In addition, his coworker volunteered to me his new Taurus because there wasn't one on the lot. Very friendly service from everyone I came in contact with, including the finance office.I would be sure to recommend this dealership to anyone who is looking to buy a car.Keep up the great customer service!

Broseph357

19 de sep. de 2014

My experience with dealers over the years has led me to be rather cynical; however, my experience at Hardy Family Ford has turned that around. I purchased a base model car, and I was treated with the same level of respect and appreciation that I might be had I purchased the most expensive car on the lot. Sabrine was my initial contact; she helped me work to hit a price I was comfortable with and answered all questions about my preferred vehicle before I arrived at Hardy. Once I arrived, Victor took over; he took excellent care of me and provided me with a great customer experience. I aimed to be in and out, but I ended up spending quite a bit of time at Hardy; and I rather enjoyed it. Sabrine followed up with me and assisted as needed making sure I left with my needs met.I also spoke with Ron (I believe this was his name) in Finance to finalize the actual purchasing of the vehicle. My experience with other dealers has led me to believe that this is the part of the process where it can be very risky for the consumer. Ron struck me as honest and knowledgeable, and gave me several options where I felt like I was making an informed decision. He looked for every area I could save money and informed me of many things I was originally unaware of. Overall, I had a very good experience and will be returning.

Mscobb

18 de sep. de 2014

The most personable car buying experience I have ever had. Everyone was very professional, kind, and bent over backwards to make sure I was happy.

Ahmettoker

4 de sep. de 2014

Sabrine was awesome. Very patient with my endless questions. Very efficient with the whole process and walked through with all the options to assure that I made the right decision. Jeff was very helpful too. Financial aspect, Ron was very helpful too. He listened to me patiently and also explained every detail on my plan. At the end Tom got into my car right before I left to make sure synced my phone and showed some details in the car. Real people, sincere guest service. Real sincere smiles. Hard to find nowadays. thank you Sabrine and Thank you Ford Team. drove away with 100 % confident that I made the best decision.

meow_mix_30157

3 de sep. de 2014

My first brand new car buying experience, and I couldn't have asked for better service! Everyone was so friendly and patient! Recommended and will definitely go back for any further purchases!

Shurette

27 de ago. de 2014

It is always a pleasure to do business with Hardy Family ford and Bill Mays. What I like most about Bill is he listens to you and does not pressure you. Once you tell him what you want he goes about his job to make it happen. Bill is the only one that I deal with. He has sold me 2 cars.

jasonfincher

24 de ago. de 2014

3rd vehicle purchased from John Reed. Always a pleasure to deal with and works hard to get the deal done. I would highly recommend him!

kingmo1999

22 de ago. de 2014

We called ahead the night before to ask some general questions about a vehicle we saw online. Although it was near closing for Hardy Ford, Jason took the time to answer all of our questions and set an appointment for the next day. From the time of arrival we were under NO pressure to purchase even after seeing all of the numbers. We did not see a manager asking that age old question what can we do to deal today with the implied pressure to make a decision and getting some ridiculous offer to get the businessThat part was excellent, and a factor in our decision to make the purchase - No Pressure. Jason took care of everything and from start to finish. We got a fair deal on the trade and a great price on the new vehicle. We did eventually meet with the manager Jon towards the end of everything thanking us for our time and decision. This was an excellent experience.

Badams1107

11 de ago. de 2014

Hardy Family Ford is an excellent place to but a new vehicle! The staff is friendly and will do everything in their power to make you happy! I am very pleased with my new 2014 Ford Explorer! I recommend everyone go see them for all your Ford purchases new or used!

m3rdwally

10 de ago. de 2014

Mr. Miller was very helpful and courteous. He was able to get us the deal that we liked with the car of our choice. I would recommend him to anyone that is looking to purchase a car. We were pleased with the service and time spent working it out for us.Tom and Mary

steve.scott

4 de ago. de 2014

Steve Scott" Kudos"Victor Rodriguez provided me with a polite, professional experience in purchasing my new F-150. This is my second vehicle purchase at Hardy Ford. I was very pleased with his assistance. I am very happy with my truck. Thanks also goes to Jeff with the business end of the sale.

donimbo

17 de jul. de 2014

After putting 153K miles on my 2003 Explorer I thought it was time for a new car. I went to Hardy Ford and met salesman, Troy Shatus. A 2014 Fusion SE caught my eye and I ended up with a great deal and I bought the car. Troy was sincere, friendly and professional. Everyone I encountered at Hardy made me feel like they really care about their customers. I have to hay it was a great buying experience.

pelicanfpv

15 de jul. de 2014

This was the easiest and most fun ever purchasing a new car. Everyone was friendly especially Josh Gibitz and griffin Garrett. We have purchased our last two cars from Hardy and will never go anywhere else.

edcmoulton

14 de jul. de 2014

Eric Farmer provides great, no hassle, support during the sale. I recommend him to help you through the purchase of a new vehicle at Hardy Family Ford.

dhmtcal228

12 de jul. de 2014

My wife and I chose to purchase a new Fusion from John and glad we did. The sales process was great and the staff were very helpful. John helped us through the process in a very professional and helpful manner making it a nice experience. Thanks and we will think of Hardy for all future car purchases and service work.

clara.macvicar

7 de jul. de 2014

Vernon Miller and the team at Hardy Family Ford were very easy to work with and they were very thorough in getting the deal done. They had the car ready on time and as promised.

AFFAS

24 de jun. de 2014

My experience with Hardy Ford was once again magnificent. Bill Mays is an outstanding salesman and very knowledgeable about the Ford Taurus I purchased. He was genuinely kind and considerate during the entire process of the purchase. I will recommend Mr. Mays to friends and family who are in the market for a new vehicle.

keithvick

11 de jun. de 2014

June 11, 2014Dear Sirs:I went to Hardy Family Ford first in late November 2013 to trade in my 10 year old Ford Taurus. It was a rainy Saturday and Ron Karr was standing out in the drizzle when I drove up. I was impressed by Ron standing in the rain waiting for a customer to arrive. I liked the way Mr. Karr and Mr. Ganey the finance manager took care of me. Mr. Ganey went out of his way by sending someone down to tag department in Polk County, Georgia to pay for the transfer of my temporary tag to my permanent tag. The service he provided was much appreciated.Six months later I decided that the 2012 Ford Escape that I had purchased in November was not exactly what I wanted or needed. Since I had received excellent service from both Mr. Karr and Mr. Ganey at Hardy Family Ford I decided to go to them for a second time. I received the same excellent service that I had received at my first visit. This time I got to meet even more members of the Hardy Family Ford Dealership. Mr. Karr took excellent care of me and I was impressed when he asked for the expertise of Mr. Eric Farmer from the new car section of the dealership. Mr. Karr asked that Mr. Farmer and he share the sale of my new 2014 Ford Flex SE. Mr. Farmer had the car gassed-up and detailed. Mr. Farmer and I sat inside of the new car and he gave me a tutorial on the bells and whistles of my new car. I then met Mr. Dusty Shelton. Mr. Shelton was once a neighbor of mine and at that time had his own roofing business. He installed the roof on the house that I am living in. Mr. Shelton was of great service when I asked him to look at my roof when we had a hail storm. Mr. Shelton gave me a good deal on an extended warranty.In the future I will recommend to my friends and neighbors the services of Hardy Family Ford. By far Hardy Family Ford is a cut above other dealerships in the area. Thank you for excellent service, customer consideration, and above all your honesty.Sincerely,Keith H. Vick120 Howard StRockmart, Ga 30153770-684-3107KeithHVickataol.com

delaneyjared

9 de jun. de 2014

Staff as a whole was very attentive and knowledgeable. They were extremely helpful in getting me into the perfect truck for me. I couldn't have been happier with my experience as well as my purchase. They've gained a customer for life.

Wlemieux

5 de jun. de 2014

Jason was very professions and helpful. This was a big decision for me and did everything to help me feel comfortable with it. He's very honest and did exactly what he said he would do. He has checked up on me several times and I appreciate that. I would refer any of my friends a my family who are looking to purchase a car to check with him first. Thank you... Wendy LeMieux

maddy06

4 de jun. de 2014

I had a great experience with Hardy Family Ford buying my new 2014 Ford F-250 4X4 Crew Cab. Everything went quickly and they did exactly what they were supposed to do.

bsmith2012

4 de jun. de 2014

everyone here is so nice. They took notes as to what we wanted/needed and the next day had a car waiting on us. they worked out every detail all we had to do was sign. it was very easy to work with these three gentlemen. they took very good care of our little family. and we LOVE our new car. So again my husband and I Thank you Josh Gibitz, Griffin Garrett and Jeff Short for being awesome.

gottahaveitmustang

25 de may. de 2014

Everything during my visit went very smoothly. I stopped by when I had a little time during work Friday to see the Escapes and happened to see the exact 2014 Mustang I had wanted down to the Gotta Have It Green color, but had taken off my list for practicality reasons. Vernon took me out for a test drive and let me take my time to appreciate the unexpected quality and handling of the vehicle. I realized the car was actually a lot roomier and more functional than I thought. After the test drive I briefly glanced at the Escapes before I had to be back to work, though I was free to come back that evening to do more test drives or ask questions. I returned the next day with the online sale flier in hand and had no trouble receiving exactly the price advertised with no tricks, funny math or other issues aside from a moderate wait on the paperwork. I never felt pressured or uncomfortable. They gave me a great interest rate on the loan terms I wanted and I drove off a couple hours later in my gorgeous new car. I've had some painful dealership experiences and for once I didn't want to walk away at any point. I would definitely buy here again!

johnman1

30 de abr. de 2014

Hardy Family is family , Ken Eckman and Tom Busker has been a pleasure, good honest people . The lasting impression Dusty Shelton made will last , we checked the math on my deal and a error was made , he corrected it ever though it was not in there favor , this is not your normal car dealer ! Thank you

edcmoulton

28 de abr. de 2014

As usual, our buying experience went very smooth at Hardy Family Ford. Eric Farmer was flexible in providing the information (several times) we needed to make an affordable purchase. We've purchased a number of vehicles from Hardy, and this most recent purchase was equally good as all the previous. Good work guys, and thank you.

wang611

28 de abr. de 2014

When i started out again on this new car buying experience. I researched online first. I know what truck I was intending on buying and with my situation what price range i was looking to pay. I talked to a internet rep before going to the delarship to try to eliminate some of the back and forth pricing before I got there. This can be overwelming at times. Jason was able to get me in my new truck in a shorter time than expected. The following weekend I had to go in to pick up some rubber floormats and Jason wasnt in at the time. Another gentlemen (Griffen) was able to help me with the purchase and the install. Hardy Fords has great and friendly sales and customer service.Thanks Jason and Hardy Family Ford!

timC2

26 de abr. de 2014

First let me say working with Bill was one of my best car buying experiences( i've bought a lot of cars). Bill wasn't too pushy. I even told him i was also gonna test drive a 2014 Tundra at another Dealership. Bill didn't discourage me, he just told me i would like the f-150 better. So i went to the Toyota dealership and drove the Tundra, all i thought about while driving Tundra was how roomy that F-150 was plus the feel of that ECO BOOST...lol. So i did not like the Tundra, plus the salesman looked like he had a hangover the night before, that alone made my wife hate the Toyota Dealership.The Toyota Dealership also reminded me of a parking lot full of sharks in white shirts, just watering at the mouth,waiting for you to get out of your vehicle(you drove up on).At Hardy Ford i didn't feel this at all, so so relaxed environment their even when i met Bill Mayes for the first time was relaxing. Normally i go to dealerships on Sundays when they are closed to avoid the hassle when i'm just looking, but it Sunday everyday at Hardy Ford...lol, having a nice stroll though the sales lot. All in all i had several Ford Dealerships i had been in contact with the difference that set Hardy Ford apart from the rest was Bill Mayes and the no hassle method they use.

Micheleoffutt

17 de abr. de 2014

My husband and I bought a new ford escape from Frank. He was always professional and helped me get a great deal. I highly recommend buying from Frank. He also taught me how to use the ford sync personally. Thank you Frank for everything you did to get me in my new car! I absolutely love it!!

paigetilley

14 de abr. de 2014

My experience with Hardy Family Ford was outstanding! We originally stopped in just to test drive a Fusion, as we'd decided that would probably be the next model car we would purchase. We were not planning to purchase for another 30-90 days. Both Josh and Eric were extremely friendly, knowledgeable, and helpful when demonstrating and test driving the car. Honestly, a Fusion SE Hybrid really sells itself! What made the experience so wonderful was the price negotiation and financing. They worked with us and gave us a very fair price on our trade in and were able to get us approved for financing quickly and transparently. We ended up buying the car that night, with a great deal - a price we were comfortable with and even more features on the car than we had planned. I'd always heard that Hardy was a great place to buy a car and I have to agree. Eric and Josh were both friendly and responsive, not pushy or arrogant. We felt really comfortable dealing with them. We've been on many car lots talking with many sales people and managers, Hardy by far has been the most comfortable and pleasant experience we've ever had. We will return to Eric and Josh in the next year when we need to purchase another new vehicle. And we will recommend them and Hardy to everyone we know!

robbieann

14 de abr. de 2014

Purchasing my Ford Explorer was a very good experience--in fact, the best I have ever had in purchasing a vehicle. Mr. Velazquez was extremely knowledgeable and a pleasure with whom to work. Everyone with whom I came in contact was friendly and helpful. I would definitely recommend that dealership to friends and relatives.

MOBKI

8 de abr. de 2014

2014 fusion, four months with me. Brake problem took three visits to fix, both windshields cracked and warranty will only cover the back. Salesman MIA.

cwalthour

3 de abr. de 2014

My wife and I had been shopping cars for about a month and had decided to get her a car from Wade Ford. They had quoted me a price and we were actually in the car that we were going to trade and on our way to the dealership. While we were enroute, I received a phone call from Sabrine Aros from Hardy Ford. I told her that we were going to Wade Ford to get the car and she asked me three questions: What was the price that they had quoted me; what was the dealership charges; and how much did they allow you for your trade. With that, she quoted me a price that was "much" lower. I was curious enough that I turned my car around and went to Hardy Ford where I met with her and she showed me on paper what a difference it would make in trading at Hardy. By turning around, I saved over a thousand dollars and got zero percent financing, plus lots of extras that the dealership provides.Since then, we have been back for servicing and have only found fast and friendly service. We were babysitting my 3-year-old grandson recently and had him with us during servicing. The gentleman who waited on us brought him crayons, a coloring book and a Ford puzzle to keep him busy during the wait. Sometimes, it's just the little extra things that ensures loyal customers.I bought two vehicles last year from Hardy. One was a used Chevy Silverado truck and one was a new Ford car for my wife. I love doing business with Hardy and I'm sure that I will one day replace these vehicles at the Hardy dealership as well.

Kelsey1985

26 de mar. de 2014

I bought a great car from Sabrine Aros. She was a great sales lady. Very kind too me plus very great at explain all the thing in my car. How the things worked and all the bells and whistles. The loan was explained too me and when I signed loan papers every thing was as she had told me. I was able too drive away with my car that day. Thank you too her. Please go see her. I think you will be glad you went too her.

Nwiwila

26 de mar. de 2014

sabrine Aros was a gem to work with, she turned what it suppose to be a stressful experience to buy a new car to a wonderful one. She has an immense knowledge and a great personality to make the process so easy. I will definitely recommend Sabrine, I already did to two of my friend who were able to get their dream car in spite of their mediocre credit.

jamielb1944

25 de mar. de 2014

On 3/13/2014 I purchase a new Mustang. Eric Farmer was the sales representative. I came in to look at a 2014 Mustang that had a few miles on it. I had seen it on your web-site. Eric was very helpful in showing me that I would save more by purchasing a new Mustang with no miles on it. I am more extremley pleased with his help all the through the process of buying my New Mustang. My husband had several conversations with Eric and my husband was more than happy about our experience . My husband is a very hard person to deal with when it comes to purchasing and trading a vehicle. We have purchased 7 vehicles over the years at your dealership, all but one was a Ford. I can honestly say that Eric Farmer provided us with exceptional service. We are happy to let family and friends know about our experience at Hardy Family Ford and your sales persons. Additionally we always have our vehicles serviced at Hardy Family Ford. My husband went over and told Doug I was buying a new Mustang. Thank you again for your serviceJamie Bergbauer

08madonna

18 de mar. de 2014

We had been thinking about buying a new car for sometime since our current vehicle was nearing 8 years in age. We considered a Ford vehicle because they were the only car manufacturer that did not receive a "bailout" from our government. Our son-in-law Mike Meadows purchased a new 2014 Ford Fusion in February and was pleased with his experience at Hardy Family Ford. We stoppped in one afternoon to get a brochure on a Ford Escape. The salesman that approached us was Victor Rodriguez. His very pleasant manner and easy to-talk-with attitude impressed us. We quickly looked at the 2014 Escape models available, but we were not yet ready to make a purchase. However, we returned the next day and as you say, "the rest is history!" We purchased a 2014 Ford Escape SE EcoBoost. Victor showed us figures that we liked and Dusty made the financial numbers look even better. After driving the car for a week, we came back and met with Frank who helped us better understand the electronics of our vehicle and helped get our cell phone installed. We can definitely say that we had an extremely favorable experience dealing with the Hardy Family Ford employees. We highly recommend Hardy Family to anyone looking for a new or used car.

mlamdmon

18 de mar. de 2014

Hardy Family Ford salesman, Mr. John Reed, was friendly and knowledgable. He showed us the vehicle we we were interested in, demonstrated its features and carried us for a test drive. He and the financial team came so close to the budget I had established that their deal was too hard to refuse. We were offered a free first oil change and service. They followed up our purchase with an email and a phone call to ensure our satisfaction. We appreciate their work ethic and professionalism and are most pleased with the Flord Flex we bought. It has given us the room we so needed in a vehicle plus many extra features. Thanks, Hardy Ford, John Reed, and your team!

cjt13131

15 de mar. de 2014

We buy all of our business and personal vehicles from Hardy Ford. Eric is a no pressure, knows his stuff kind of guy. Will be back.

escape owner

10 de mar. de 2014

Best car buying experience ever.no pressure no hassles over all pleasent and nearly effortless.will recommend to any one looking for new or used car. In fact have done so already.

GregTrovillion

26 de feb. de 2014

The sales staff was attentive and courteous. We especially appreciated the effort displayed by our salesman Griffin Garrett. We had a positive experience from beginning to end that resulted in a new car purchase.We very much appreciated Griffins effort and are very happy with the new 2014 Ford Focus. Thank you to Hardy Family Ford and to Griffin!

ckhas

20 de feb. de 2014

I was looking for a Ford Escape SE. After submitting an online quote request I received a call from Sabrine. She seemed annoyed that I told her I was interested in the SE when my online quote request said I wanted the Titanium. No matteras soon as I spoke with her at the dealership, Victor took over. Now started every stereotype associated with buying a new car. I was paying cash. Trading in a Jeep Wrangler and paying the difference. I was using the price of the Escape on the Hardy Ford Website as my starting point. After Victor spoke to the sales manager and talked me into a sight un-seen appraisal of my Jeep he returned with a sheet of paperthe price of the Escape was $2,000 more than the price listed on their website. The offer for the Jeep was laughable. When I told Victor that, he flipped over the piece of paper where there was just another number writtenhe said that was what they could give me for the Jeep and he was just kidding the first time. I asked why he was offering a price on the Escape $2,000 more than what was on their website. First he said that was Ford's price, not Hardy's priceeven though it was on the Hardy website. Then he said the online price included rebates for ex-Ford Ranger owners, members of the Farm Bureau or people who were leasing a vehicle and I didn't qualify. Sosince it seems they are not familiar with smart phones, I pulled up the website on my phone and showed him the priceand the box that showed the discounts. There was no mention of the Ford Ranger, Farm Bureau, etc. Sohe told the sales manager that. The response was "Well does he have the add printed out? If not we don't have to honor the price." SoVictor started the "we're on the same teamwe'll show the sales managerwe'll get him to cave." Everything right out of Why People Hate Buying Cars 101. So I got up to leave. Victor stopped me and said he'd try one more time with his manager. That's when I made the mistake of giving him the exact dollar amount I would not go over when writing the check. After another 20 or so minutes of sitting around (keep in mindI'm not financingI'm writing a check and driving awayI should have already been home at this point) I walked over to Victor at the Sales Manager's desk and said "I'm going home. If you can get to my priceI'll come back tonight with the Jeep and finish the deal." BAMthe Sale's Manager jumped out of his seatstuck out his hand and said "Deal." Then he made a big to do about taking a hit on the Jeep and he'd just eat it if he couldn't get the money out of it. When Victor and I walked away Victor acted like we just beat the big, bad Sales Manager. He was telling me how upset the Sales Manager was for giving the Escape away. Really!?!? Then I have to wait for the finance guy. Even though I'm not financing it. So I get into his office and he's throwing forms at me faster than you can imagineQuickly explaining what I'm signing. Of courseI got my price (heckeven 1 penny less) so I barely look at anything other than the signature line. I get home and I'm just thankful that what should have been a 30-minute transaction is over and I can relax. I start looking at the paperwork. While the check I wrote was actually 1 penny less than I told them was my "highest amount" I noticed a line item for $840 for the extended service plan!?!?!? The first thing Victor told me was that all Escape's came with a 7-year/125,000 Powertrain Warranty for the rest of the month. So why did I see a charge for $840. Does that mean that I could have actually paid $840 less than my "highest amount." Heymy fault for not reading everything before I signed it. Like I saidwhen they agreed to my check amount I was just happy to get out of there. And of coursethat is part of their ploy. Annoy them just to the edge and then make them believe that they wore you downI did email Victor the next morning asking about the $840. I haven't heard back. Heckhe sent me an email congratulating me on the purchase which I received before I even left the dealership that night so not hearing back about the $840 is a little surprising.I went to Hardy because of the nearby locationbecause of the commercials"We love ya and we need ya." WellI love the new Escape. But I won't be back.

Mlavec

19 de feb. de 2014

Frank was great to work with. He took the time to understand our needs and was able to get us the ford we wanted. He was prompt, courteous and fair.

Bryn90

10 de feb. de 2014

Great experience! Love my new ford fusion! We also got a new ford f250 a few months ago and love it as well! The smooth ride and fabulous technology is what sold us!

RWCrawford

8 de feb. de 2014

Frank Velazquez and Ken Eckman are the best in the business. Honest, straight forward and no high pressure tactics. They go above and beyond to make sure you get the best deal and are completely satisfied. Would not consider using anyone else! Thanks gentlemen, very pleased with our experience and our F150!

RMHbrook1

28 de ene. de 2014

Victor Rodriguez and Jeff Short got me the most car for the least % rate today. My new Escape Titanium is perfect for my needs and the interest rate is perfect for my wallet. 2nd car I have bought from Hardy Family Ford and it will not be my last. Thanks to both of you.

Bill Carey

28 de ene. de 2014

Good job to all those that helped me to get the truck that I wanted at a great price that I could afford. Love it!!!!!!

tpinkard

27 de ene. de 2014

It was a pleasure working with Bill Mays and the Hardy team on my F-150 purchase. Bill has just the right mix of salesperson and friend. He was very friendly and eager to help, but not to pushy with the high pressures. Excellent customer service - again, he was quick to respond to e-mails and phone messages, but not annoying to call/harass all the time. Bill was very professional and I feel that he worked hard to get me a great looking truck at the right price. I would recommend Bill and the Hardy team to anyone in the market for a vehicle.

alicejean

26 de ene. de 2014

I wanted to trade my car that got better gas mileage but wasn't too small. Tom listened to what I wanted and then suggested a car I had never heard of! a C-max! I love it and it was exactly what I wanted. The price was right, the gas mileage is terrific and it drives like a dream.Thanks Tom for identifying what I wanted and showing me all the cool gizmos and how to use all of them to my advantage. What a pleasant experience this was.

Sponjim

17 de ene. de 2014

Been looking for a truck for a while and finally decided to look for one. Got lucky and got a friendly knowledgable and no high pressure sales person like John. Been to a lot of dealers before but this was the best experience I've ever had and came away feeling very satisfied with my purchase .

Burnup

16 de ene. de 2014

This is the 5th vehicle, (3 trucks, 1 SUV & 1 van), my family has bought from Hardy Family Ford. The last two have been from John Saunders, and he is my "personal" salesman of choice. I shopped some dealerships in our new home location of Cartersville, but returned to make my purchase from Hardy Family Ford. John listens to your desires and concerns. After making a phone call to John and telling him what I was looking for and the desired function, he had the exact vehicle waiting when I arrived. And, the right color inside and out!!! He tries to work with you and is accommodating in every aspect of the purchase. John follows through with everything he says he is going to do and he never pressures you. In all honesty, working with John is like working with a trusted friend rather than a salesman. Thank you, John, for all your work on my behalf. I'll send all my friends your way!

chuck718

16 de ene. de 2014

This was my second experience with Hardy Ford for buying a new vehicle. As like the last, it was an excellent experience. All personnel were extremely courteous, friendly and helpful. I was particularly pleased and grateful for having Eric Farmer as my salesman. He was very friendly, knowledgeable, and helpful. He made the experience quite enjoyable. Which is not the case usually when buying a new vehicle.

3Campeon7

16 de ene. de 2014

Tom Busker was very friendly and compassionate. I had told him that I needed a vehicle to help me keep my employment, that I had no way of getting to Hardy Ford to see their cars, and that I wasn't sure I would qualify for financing. Then Tom picked me up each of the two days that it took to get me into a new 2014 Ford Escape.

young465

13 de ene. de 2014

Tom gave us excellent service, with no pressure what-so-ever. We already knew what make and model that we were interested in. We knew that they did not have one on the lot, so we figured that we would order one and pick it up in a day or so. Tom had the exact model delivered on site by late afternoon, retrieved from another dealer. We were super pleased. Thanks to Hardy Ford and Tom.

JamesGreer

12 de ene. de 2014

Rick was very good, made purchase very easy. I felt I could not have had a better experience. Have bought several autos from this dealer from ford trucks to chevy trucks to this ford mustang. NO complaints in all those dealings. Thanks again hardy and especially Rick for his help and no pressure way.

corpsman68

8 de ene. de 2014

I had an excellent experience at Hardy Family Ford. Jason Tramonte was very knowledgeable and very helpful in explaining various extras on my F 150. He went out of his way to provide my experience to be comfortable and seemly painless. I would recommend Hardy Family Ford to all my friends and family.

hammypants

7 de ene. de 2014

When I came here to make my first financed purchase ever, I came in knowing what I wanted. Bill was very friendly and helpful in making it happen. There was no hassle or haggling. A fine way to break expectations.

toothartist

26 de dic. de 2013

Our sales representative, Tom Buskar made my experience of buying my son's new pickup a great one! I felt he sincerely had my best interest in mind and he was very helpful in advising me about buying accessories for his new truck after the sale. I would gladly seek him out for my next Ford purchase and recommend him to others. My wife and I were very pleased with Tom!Michael Howard

jefflisa

23 de dic. de 2013

My review was based on my cont'd relationship with Hardy Ford over the past 15 Plus years . This is the 7th vehicle my wife and I have bought not including other family members that have bought vehicles . Frank Velazquez and Jeff Short are two of the best people in the sales side of the dealership we have had the pleasure to work with in getting new vehicles the past 2 times within the past month. They are the main reason we cont'd to go back for sales and in the future as we buy more vehicles we will want to use Frank and Jeff for those sales also . All the men and women within sales of Hardy Ford should look at how they work and deal with prospective buyers because the way they conduct themselves is the way it should be done.

lmusto

5 de dic. de 2013

I wasn't looking for a new vehicle while my Ford Focus was being serviced, but with the assistance from Frank Velazquez, the new car purchase was made possible. What we enjoy about Hardy Ford in Dallas is the service from the sales people are not pushy. Frank worked with us and was very patient to look at our needs in what we wanted in a car and in price. Frank took the time to research the car we found on the internet that was being delivered on the lot, and made our experience possible and enjoyable. What I appreciated from our experience, Frank took the time to make phone calls letting me know when our car arrived, following up with emails, and when I arrived to pick up my car on a late Thursday evening, Frank was there helping me to move into my new car and assist in any way possible. We have purchased up to five vehicles from Hardy Ford and the experience with our recent purchase was by far one of the best. I will strongly recommend family, friends, co-workers, and anyone I run into the store that is looking for a truck, car, SUV, to shop at Hardy Family Ford in Dallas. Lisa Musto

Bigbird0001

5 de dic. de 2013

We had a great experience at this dealer. I would highly recommend them to anyone looking for a vehicle. The Hardy family did a great job.

TBear514

3 de dic. de 2013

Sometime back, perhaps as much as 6 months, I spoke with Sabrine about a possible trade in for a Mustang GT. She worked as hard as she could but was unable to make the deal happen and I left understanding the reasons behind it so no hard feelings just disappointed we couldn't make it happen. Fast forward to this weekend and a phone call from Sabrine to let me know she felt they could now make it happen. Now I don't know about you but I have never had a dealership remember me after that long much less remember the car I wanted but Hardy Family Ford did. Sabrine and Frank Velazquez helped me finish the deal and I am now driving a new Ford Mustang GT. Talk about customer service and a great deal to boot. You can shop around or you can go here first and save your gas and precious time and get it done right, friendly, fast and honest. Like Charles Hardy says, "They love ya and they need ya"

sherryjw

25 de nov. de 2013

I visited the ford dealership back in April of this year and talked with Bill about an explorer, but my husband put it off for a while..he got tired of taking 2 vehicles and got serious about buying something.. so I went back to see Bill like I promised and he got me an expedition ..we found out the explorer ( which I love the new design ) was not going to meet my needs, that is why I went with the expedition.. My sales person for many years was Denise White ( which I loved her dearly) she was awesome..Bill reminds me a lot of Denise ..he listens to his customers and just as friendly as ever and I hope he is with Hardy for years to come.. Bill let me say you are awesome salesman and friendly and hope to see you at Hardy's for a long time.. Thank you so muchSherry and Ken Williamson

RB84

31 de oct. de 2013

Me. Ritchey went out of his way to be helpful and made the buying process easy. I have a busy work schedule that Mr. Ritchey understood and was able to accommodate my time constraints.

dlucinda

30 de oct. de 2013

Eric Farmer saved the day for us!!!!! He was the reason that we purchased our new vehicle at Hardy Family Ford. He was very instrumental in us obtain the vehicle and pricing that we were willing to pay for a new vehicle. Eric was very pleasant and easy to work with. Thank you Eric for all that you did for us!!!!!!!!!!!!!! We appreciate you!!!!

derekstory43

15 de oct. de 2013

Tom Busker and the rest of the team made buying our new car a breeze. Tom was a pleasure to work with. He is friendly, knowledgeable and very professional. I called Tom Saturday evening with info on what we wanted and Monday morning we left in a brand new Focus (Even though our credit was not so good). We are very happy with our experience at Hardy Ford. I will most definitely recommend my friends to come see Tom. I'm sure they will be as happy as we are at how we were treated.

gts46

15 de oct. de 2013

I gave Hardy the rating I did was because of Dale Ritchey...he was practically the only part of Hardy Ford I saw. He was your main representative and was straight forward and himself. No slick stuff! He worked hand in glove with me and went, and is still going, above and beyond the call of duty. Presentation is so important! I don't have to tell you that the trust factor for car/and used car salesmen is 0. Also I would like to mention your finance man Matt Olds. He was very impressive and did everything he could to help me finance this car through my credit union. They to a "liking" to me and led the way giving wonderful customer service. I cannot say enough good about these fellows. They were ALL of Hardy Ford I ever saw while there. I will recommend Hardy Ford to others on account of the experience I had with these fine employees.

kjt8ro

2 de oct. de 2013

Oct.1 2013I just got my NEW F150 back from the Dealer today with 1800 mile (now over 1900) had a vibration at 35-50 (bad at 40-45). Hardy had it for 2 DAYS to balance tires and index the fronts. I told them & it was in writing the seat & floor vibrated and coming from the rear.The truck vibration now starts at 20-50 and it's worse plus the Service Supervisor tells me ALL F150's VIBRATE at those speeds, I had it out at 70mph and it was smooth. Then said its there caricaturist of the truck & FORD KNOWS IT~ NOTHING WE CAN DO ABOUT IT! ~ last ford I'll ever buy new again. I looked at him said 40-45 was the issue not 70 ~ THE FORD DEALER BLOW OFF !!!!!!!Do they really think people are stupid? I had to call at 4:45pm to see what was even going on after dropping it off at 7:30 am, we'll need it over night & call you. Nothing I had to call at at 1pm today & was told we are waiting to test drive it, really?? So warranty work gets done last & not fixed right?My last Hardy Ford!! They can sell it but not fix it?So now I will have to go else wear to correct the problem they have made worse, UNDER WARRANTY!Want it fixed right, on time and the same day, GO SOMEPLACE ELSE Service Dept. is the worst ever. I want to test drive the other F150's on the lot to see if they ALL VIBRATE!!!!!!!!!!

velacruz

16 de sep. de 2013

My experience was very good. Frank Velazquez was very knowledgable sales person and made buying very smooth. I got the car I wanted and he took time to explain all the features in the vehicle.

wab8

13 de sep. de 2013

My experience with Hardy Ford and my Sales Representative was exceptional. From start to finish all my needs were met or exceeded. The price was more than fair and competitive. The Sales rep, Bill Mays, was wonderful. All questions were answered promptly and honestly. He made every effort to see that my buying experince went smoothly and exceeded all my expectations. I would recommend Hardy Ford and my Sales Representative Bill to all my friends. THANK YOU HARDY FORD AND BILL!!

dtripp20

12 de sep. de 2013

JOHN WAS GREAT TO DEAL WITH AND TOM EXPLAINED THE WORKING FUNCTIONS OF OUR PURCHASE. REAL NICE FRIENDLY PLACE TO BUY AN AUTO, NO PRESSURE .

RalphF

1 de sep. de 2013

Very fast and very friendly service. Sabrine Aros is the BEST! I told her the car and price I was looking for and she found it! She also performed a dealer swap so I didn't have to drive 2 hours and the car was here when I was ready! On top of all of that, she beat MY price.....go find THAT somewhere else! Great service, great energy, great sale. I will go again and recommend others to her and Hardy Family Ford! Sabrine, Than you for your great service!

Det2409

31 de jul. de 2013

Bill Mays met me on the lot found out I had only bought Nissan all my life. Told me he would make me a ford man, and that I would love the truck and service. He delivered on all he promised. I'm a very happy man and customer. Love my new ford F150. Thanks Bill

ansley03

21 de jul. de 2013

As I approached the lot of Hardy Ford, Bill Mays came to me and introduced himself to me and asked me if he could help me. I responded, "I am just looking for now." I went back a couple of weeks later and Bill came up to me and asked again if he could help me. We began talking about the F150 Lariat. He began telling me what he had to offer and different things about the truck. He was very helpful and very courteous and not pushy and seemed to be a man of his word.When I began to make the trade, the whole Ford Team was so helpful. They were very courteous and very kind and helped me buy the exact truck I wanted.I had been to 4 other Ford dealers and another one in North Carolina and kept coming back to Bill Mays because he was the most helpful and seemed have the best knowledge about the truck I was wanting to buy.I am so glad I went back to do business with Hardy Ford and Bill Mays.Sincerely,Ronnie J. Hicks

DeniseFerguson

19 de jul. de 2013

We are really enjoying our new 2013 Ford Expedition. Dealing with Eric Farmer was a pleasant experience. He was a low pressure salesman, allowing us to make the decision on what we wanted. Eric even located the color I wanted having it brought to Hardy Family Ford for us. Overall dealing with Hardy Ford was a great experience and they are very lucky to have Eric Farmer as their salesman. I will purchase from them in the future.

VanPhillips

17 de jul. de 2013

Frank Velazquez was excellent to work with. Frank gave us a buying experience that was entirely professional and friendly. Frank answered our many questions and exercised extreme patience with us. We would highly recommend him to anyone.

kserrette

14 de jul. de 2013

I purchased my first vehicle from Hardy Family Ford in 2009 after relocating to Dallas, GA. I honestly did not believe their commercials inviting folks to become part of the "Hardy Family", I just thought it was the right, nice thing to advertise.But here I am now, 4 years and 3 vehicle purchases later, a Proud Member of The Hardy Ford Family. I currently own a 2012 F-150 FX Pick-up and a 2014 Explorer "Limited". I love my vehicles and Ford products, but the icing on the cake is the way I am treated as a part of the "Family" at Hardy "Family Ford. If you choose to come visit this dealership please ask for Frank Velazquez (Tell him Kevin Sent you...LoL).You'll get to meet Ken Eckman & Don Lingo two of the best managers on the Sales side.However, you will be in the best of hands after your purchase if you ask to meet their Service Manager Terry Harris. Terry runs a tight ship with the best service representatives in the business. Special thanks to Jeff, Kenneth, and Doug! I suggest you meet all 3 and pick the one whom best fits your personality. Big things are happening at Hardy Family Ford. I'm here and part of this Family/Dealership and I am now in the greatest of Southern Traditions inviting you to be apart as well.Thanks Guys!

KShackelford

7 de jul. de 2013

This was our first visit to this dealership, and by far it was the most pleasurable experience at a dealership that I have ever had. Bill Mays was very friendly and courteous, and he bent over backwards to help us find just exactly the truck that I had been looking for. In the past when buying a new car from a dealer, it was like going in for a new home mortgage - a pain! But Bill, Jeff, and the rest of the team streamlined the process and made it so easy. The price was right and we now are the owners of a brand new F150. I truly appreciate Hardy Family Ford, and I look forward to a long relationship with these great folks!Ken Shackelford

lt00273

14 de abr. de 2013

Frank did a good job, the process was well managed.I would recommend the dealership to anyone.The team was very supportive and answered all my question.

bvworsh

16 de mar. de 2013

Great experience! It was almost effortless and Jon went above & beyond to get us a great deal on the exact vehicle that we wanted. We couldn't be any happier with our purchase!

timberline

17 de feb. de 2013

John Saunders did an excellent job of taking over our sale. We special ordered a vehicle and the sales person left during the process. Mr. Saunders did take over the sale and finished it for us. We appreciated his attention to detail.

sak1943

12 de feb. de 2013

Eric Farmer was the salesman I dealt with. He was very thorough in explaining the way the sale was handled and in explaining the features on the car--great work Mr. Farmer!

colburn

6 de feb. de 2013

support from Frank showing me different vehicles and explaining details was very informative and relaxed, no pressure.Jon working the numbers was also as quick and easy experience.

stevemilby

1 de feb. de 2013

The entire buying experience at Hardy Ford was excellent. Bill Mays was friendly, easy-going and knowledgeable. Although it was my first time at this dealership, Bill, Jon and Jeff treated me like an old friend. I'll be back!

rn95julia

28 de ene. de 2013

R.L. was so patient with me. I could not decided on the C-Max or the Escape. Then once I had decided on the Escape, I could not decided on the color. I was probably a aggravating client. But R. L. was patient and not pushy at all. He gave me time and room to decide. Most sales persons would have given up on me or pushed me over the edge, but no R. L.Thank you,David and Jeff also were patient with me. Once I decided, I know what I wanted and how was going to pay for it. They listened and worked with me.Thank you as well.

George Epps

11 de ene. de 2013

I was treated in a professisonal manner and was given the opportinuity to drive the vehicle I was interested in. I was introduced to representatives in the Service Department and the Parts Department. Overall the experience was a pleasant as any auto purchase that I have ever had.

jmsouth228

2 de ene. de 2013

This was a great car buying experience from start to finish. We purchased a new 2013 F-150 truck and the terms and prices were exactly what we were looking for. Eric Farmer and the entire staff at Hard Family Ford were extremely easy to work with.

ternell718

2 de ene. de 2013

The overall experience was great from the online experience to the communication to the actual work that was put in to get the best deal for out budget.

dnjhark

2 de ene. de 2013

We are very please with our new Ford truck. We had to have a bed liner installed before we left Georgia and that was handled very quickly and efficiently. John was an absolute pleasure to work with and we will definitely return when we need another vehicle.

pmmccarthy

24 de dic. de 2012

Frank and Jeff in finance are two of the best in the business. They answered all of my questions and arranged the best financing deal around. Everyone at the dealership is very friendly and pleasant. A top notch place to do business. I highly recommend them.

luvmyExpl

19 de dic. de 2012

Eric Farmer provided exceptional service and was as low pressure as one can be. I did not plan on purchasing a car that day, but after my experience with Eric and he folks at Hardy Ford-I'm a owner of a new Ford Explorer. Thanks Eric!

adeavers

12 de dic. de 2012

Frank is a GREAT salesman. He is very knowledgeable of the vehicles and extremely friendly. He goes above and beyond during and after the sale. I highly recommend Frank to anyone looking for a vehicle.

nancy.f.foster

26 de nov. de 2012

Lanny was knowledgable, friendly, and not pushy. Everyone at the dealership was helpful and courteous. We went in to look and left with a beautiful car and smiles on our faces. Thanks for a great experience.

jlgann

30 de oct. de 2012

Had a great experience buying our new car with Tom Busker . He gave us no haggle bottom dollar choice right from the start saving everyones time and patience . Thanks to the sales staff also we look fwd to doing business with you all in the future . Joe and Ann Gustin

4H

17 de oct. de 2012

Great, low pressure place to buy a new car. Very friendly and also knowledgeable about their products. We have purchased a number of vehicles from here in the past and will look to come back in the future.

dryan40

16 de oct. de 2012

This is my second Ford purchased from Hardy Family Ford. The service and customer experience has been very good, outstanding. Bill Mays took care of me every step of the way from Q&A, test drive, to vehicle ready. He insisted on quality and a positive experience. Ledon Lingo was thorough with the paperwork, financing, and the details in taking ownership. I will buy another Ford from these guys - top notch.

agrizzle

11 de oct. de 2012

It simply doesn't get any easier than this. John and the finance team at Hardy Ford worked hard to get me into my company's new Ford Transit QUICKLY. I tried, and cound't beat the price or financing anywhere else. Thanks guys!

cfilzen

10 de oct. de 2012

Tom was a great salesman. He stayed late for the purchase of not one, but two vehicles for my wife and I. We never felt pressured to buy. And his post sale availability has been exceptional. I would recommend Tom to anyone looking to buy a vehicle at Hardy Chevrolet or Ford.

jordan.lyle.90

10 de sep. de 2012

This was by far the most painless car buying experience I have had so far. I bought a 2012 Ford Fusion from Brian Henning at Hardy Family Ford to replace my 2008 F150 due to the length of my commute. The fusion is my 6th vehicle in my driving career and by far the nicest. Brian made the entire experience very simple and relaxing. There was no need to argue over money as he was able to get me out of my truck (which I was "upside-down" on) and into the car for $4k less than I thought possible. Once the deal was agreed on, Brian even cleaned the car as best he could himself since the detailers had already left for the evening. He also arranged to have it detailed professionally later on the same week. Thank you Brian, I look forward to dealing with you and Hardy Ford again for my next purchase!

Amartin500

10 de sep. de 2012

I had a great experience from online quotes with Jon Hansen, test drives and discussions with Frank and finally the paperwork phase with Jeff. I never felt pressured at any point and Frank took all the time I needed to understand the various features of the F-150's I wanted to test drive. He explained the sync system in detail and helped pair my cell phone to the system and showed me how to use some of the popular features. He was very knowledgeable of the vehicles and helped me narrow in on the model best suited for me. Jon also was very helpful in finding the best deal for me. This was by far the best vehicle purchase experience I've ever had.

jplace

5 de sep. de 2012

I recently had a great experience buying a new car from Hardy Ford. Frank Velazquez was top-notch to deal with. He allowed me to take an extended test drive so I could get a feel for the car's handling capabilities in several driving situations. He was straight forward and to the point when discussing the different features and options, making it clear which ones fit into the description of what I was looking for. He did not try to push for additional things to increase the price of the car. The business end of the deal was done in an efficient and low hassle way with Jon Hansen. Both Jon and Frank were very personable and professional. One of the better buying experiences I have had in the last 25 years.

Kim McCarter

18 de ago. de 2012

This is the 5th car my family has bought from Hardy Family Ford and the 3rd car we have bought from John Saunders. I hope John is still there the next time we need a new vehicle. John is great from the beginning to the end of the purchase process. First, he really listens to your desires and concerns. Then, he tries to find you the exact vehicle that you want. He tries to work with you and is accommodating in every aspect of the purchase. Two really great things are that John follows through with everything he says he is going to do and he never pressures you. In all honesty, working with John is like working with a trusted friend rather than a salesman. Thank you, John, for all your work on my behalf. I'll send all my friends your way!

1tmoore63

9 de ago. de 2012

Tom showed me a few vehicles then we talked price range and decided on the f150. om was very helpful and knew the products very well and I did not at anytime feel pressurd into something I did not want.Tom did a very outstanding job and I would recomend him for futer sales to any family or friend that was in the market for another automobile.THANKS TOM FOR YOUR HELP AND SUPPORT

lchambe4

9 de ago. de 2012

I would like to say my wife and I were very satisfied with the way we were treated when we walked into Hardy Family Ford the other day. We were not expecting to buy a car that day. We were just shopping around. We have bought several vehicles from Hardy Ford as well as Chevrolet over the years and we have always been satisfied. we recommend Hardy to everyone we meet. Keep up the good work. Love our new Explorer.

lawood

28 de jul. de 2012

Very impressed and easy to deal with, very knowledge of cars and financing. Thanks for a great experience. We went in just shopping and was given an offer too good to refuse.

rosannacabana

25 de jul. de 2012

This is my 4th Ford to purchase from Hardy Ford. The expierence has always been wonderful with the pricing always being what was quoted. Tom Busker helped me with my 2012 Ford Fusion and I love the car!! Honestly, it had been 7 years since I bought a new car, and I would rather have a root canal than buy a car...........but Tom made it so easy, the pricing was what he said, I got the discounts promised and when I went over the financing with Jeff, the numbers actually matched! LOL Thanks for a great expierence and a great car!

mruffus

22 de jul. de 2012

Bill Mays was wonderful he answered all my questions and help me with everything. I had a great experience with choosing my car. Bill was their for me and my family. He answered all my questions and got me everything I needed and wanted on my new car. I will go back to him again.

kgallimore

22 de jul. de 2012

Was shopping for new truck, looked at Chev/GMC, Dodge and Ford. Chev/GMC still looked the same as always, Dodge, I just didn't feel comfortable with the product. F-150 caught my eye of the detail and quality look. So I called the Hardy Ford Svc.dept.,asked for the Svc.Mgr.(probally the best resource for the vehicle info.),so I talked to Terry Harris very knowledgeable of Ford products. Asked him to have a salesman call me. Received a call from Bill Mays, after talking to him he found exactly what I wanted - the transaction went smoothly and I am happy!!!

Lhamm54

21 de jul. de 2012

Our experience was almost painless and the salesmen were very helpful and explained how everything worked. They let us take it for a test drive to see how it handled. Also we brought there because we are always pleased with the service we get in the repair dept

PChadwick

7 de jul. de 2012

My experience at Hardy Ford was outstanding. The people are friendly and attentive and I got a great deal! I will give them my business again.

mwillard

29 de jun. de 2012

No record of internet appointment. Service adviser stated that internet appointment system doesn't work, appointments get lost all the time. Service area filthy. Customers ignored by employees. Women using business office as a nursery, inappropriate and unprofessional. Damaged my wheel nuts. Ringing phones never answered. Request to speak to service manager and told no, too busy. Total confusion in the service area, employees had no idea how to treat customers and take service orders. Truck was returned to me filthy and smelling of some chemical. Overall impression is that of a very disorganized poorly managed service dept staff. Several customers observed milling around, trying to find an employee to help them. No price estimate given prior to service and no explanation given when car is picked up. No effort made to protect upholstery and floor carpet from damage. Tires had uneven pressure, after rotation service.

mikeddallas56

16 de jun. de 2012

In April, went to Hardy and purchased a used GMC truck. I'm very happy with the price and for that matter my truck. What I am unhappy with is the following: The truck had recently been brought in so it had not been through the inspection, cleaning and repair process. Our salesman told us that he would schedule for us to bring it back for said process, which he did. He also told us to note anything that we found and it would be repaired. They also told us that they would transfer the registration. A few days after the purchase, my wife returned the truck to the dealership for the repairs as well as cleaning. When she returned to pick it up, some of the repairs had not been done. She pointed out what was not done and had to wait for it to be finished. The truck never got cleaned. It got washed but the inside was never cleaned. The same stains and dirt were on the dash and floor. I'm a little disappointed that so little effort was made. As for the registration, 30 days later, when we had not received any notice, we went back and got "oh it's been busy so the registration transfer has not been done, here is another 30 day temp tag." 30 days after that we found out that we had to get new registration because the car we traded was in my wife's name and the truck was sold in my name. Nice job. I'm not taking it back for the interior to be detailed, I will do it myself so that it gets done this time!

ButchWatson

24 de mar. de 2012

After driving a 1999 F-150 pickup for 12.5 years that I orginally purchased from Hardy Family Ford, I returned to the dealership and purchased a 2012 Edge form James Amos. James proved himself knowledgeable of the car and was helpful and friendly through out the buying process.

Tye_K

17 de feb. de 2012

James and Jon both went above and beyond to insure that I got the exact vehicle I had been searching for. Their price was unbeatable and they delivered where all the other dealers lied to me to get me on their lot and where very pushy or never approached me after being on their lot browsing for an hour.If you are looking to buy a vehicle, go to Hardy and ask for James, he's my salesman!Tye

amageega

1 de dic. de 2011

I have purchased five different vehicles at various types of dealerships and this was by far my best car buying experience ever. Tom was sincere, honest, straight-forward and very easy to deal with. I never felt pressured or uneasy about the entire process. The F&I manager was very straight-forward and easy to deal with as well. Will definitely recommend this dealership to others in the area.

brainards1

18 de oct. de 2011

Overall the service was great. Everything that needed to be done was done...and the only reason I gave them 4/5 for overall experience is that it took longer than I expected. Though on the contrary, I rather them take their time and do it right than rush through the servicing and actually forgetting or damaging the vehicle. The facility was clean and they took good care of my vehicle. In fact, they updated my on board computer and it gave me more horsepower to my vehicle at no cost to me. They said Ford had updated the computer system and my vehicle had not been updated...so they are keeping me up to date...which I like. Thanks guys for doing a great job!

crb84

12 de oct. de 2011

I purchased my Edge from Hardy Family Ford in December of 2008 and have used them exclusively for service since. Jeff has always been very helpful and friendly. I would recommend Jeff and Hardy Ford to everyone.

rroberts252

7 de oct. de 2011

Jeff always provides excellent customer service. Usually I would dread taking my SUV in for service, but the people at Hardy make it an easy experience.

jmgaskins

4 de oct. de 2011

I have purchased two new vehicles from Hardy and have had them as well as others exclusively serviced there. Jeff Almon has always been my service rep. He has treated me as a friend and a valued customer. I would like to recomend to everyone.

mjengineer

30 de sep. de 2011

I had an excellect experience wit the Hardy Ford Service Department. I need a new transmission for my Lexus RX300. Jeff Almon in the service department worked to get me a remanufactured transmission. He was courteous, preofessional and kept me informed as the work progressed. I also saved money on the work (I had previously been quoted by a local Toyota service deparment for the same work). The work also came with a better and longer period warranty that the Toyota dealer offered. Very pleasent experience, would not hesitate to recommend to others - Jeff was great!

shona

29 de sep. de 2011

I have used Hardy Family Ford for regular service since I bought my F150 new in 2004.I have always been happy with the service and pricing.Comparing what you get from other service centers,the price is great!Last year,I bought an Altima.I have not been happy with any of the Nissan service centers so I now let Jeff do all the service on it also.As much as I am enjoying my Altima,my next new vehicle will again be from one of the Hardy dealerships.Everyone in the service center at Family Ford is so pleasant to deal with~from all 3 service advisors to the cashiers and technicians.

morgana

29 de sep. de 2011

I had a great experience with Hardy Family Ford. Jeff was great and very helpful throughout the process. He was also extremely helpful any time I had a problem or needed an oil change. Things were fixed in a timely manner and I was always put first. I would recommend Jeff and Hardy Family Ford to everyone!

jhaines7695

29 de sep. de 2011

Bought my current truck new from these guys in May 2008 and they are the only people to service my truck since then. From regular maintenance to problem solving, Jeff Almon and his tech's have treated me and my truck right way!

Icjackson

29 de sep. de 2011

Jeff helped me diagnose the problem with my truck and the technician serviced the problem quickly and I was back on the rode. Chris Jackson Dallas GA

tstolfi

13 de sep. de 2011

i KNOW YOU THINK IT IS HARD TO BELIEVE WHEN SOMEONE GIVES THE TOP RATINGS IN ALL CATEGORIES BUT TO DO LESS WOULD NOT BE RIGHT. FROM THE FIRST DAY I WALKED INTO THE SHOW ROOM WITH MY BOXER,(LUCY), TO THIS VERY DAY, I HAVE RECEIVED WORLD CLASS CUSTOMER SERVICE FROM THE HARDY FAMILY FORD FAMILY. I PURCHASED AN F150 AND HAVE DRIVEN 21K MILES WITH NO PROBLEMS. ON MY LAST VIST TO HAVE THE OIL CHANGED I WAS PLEASENTLY SURPRISED WHEN I WENT TO PAY AND WAS TOLD THERE WOULD BE NO CHARGE,(THEY GIVE A FREE OIL CHANGE EVERY 4TH OR 5TH TIME). I HAD AM ESTIMATE DONE TO REPAIR A DENT ON MY DRIVERS SIDE DOOR,(AND THIS PUPPY WAS A DEEP SCRATCH WITH CRACKED PAINT) THAT I THOUGH WAS CRAZY. WELL I TOLD KEN ABOUT IT AND HE DID THE REPAIR FOR A FRACTION OF THE PRICE! THAT WAS JUST FINE WITH ME. KEN ECKMAN THE GM AND MY SERVICE ADVISOR JEFF ALMOND ARE ALWAY THERE WHEN I NEED THEM AND TO BUY A FORD/CHEVY ANY PLACE ELSE IS JUST PLAIN CRAZY. I FEEL LIKE THE LUCKY ONE FOR BEING A PART OF THE HARDY FAMILY. THNANK YOU GUY'S AND SEE YOU SOON

leista73

9 de sep. de 2011

I went on 8/27/2011 to see about getting a car. The the enviroment was good and I was treated well. I answered some questions and I test drove one of the cars. I stated to Bill Mays what i wanted. He came back to me and stated what I would need I stated that i could not do that and he stated to me that he would get back to me on the following Monday after her talk to a person on Monday to see about getting me into a used car. I stated to him that it would be fine. I left and in about I would say less than an hour he called me and stated that he got me approved for a 2011 with a car note over 500.00. I called him back and stated that it will need to be lower and at that time he told me that he got me in a 2012 for under 500.00. I said good and I will be back. I got there and he had all the paper work ready for me. I got to see the contract person and went over all the paper work.I was ready to go in a hour. That was wonderful.

James (Freddy) McIntosh

26 de mar. de 2011

Kenneth Sims helpfulness and overall attention to customer service is terrific!!Terry Harris empowers his team members to provide customer service and supports their requests to help me the customer.Sincerely,Freddy McIntoshmcintoshfatbellsouth.net

kilpatra

24 de mar. de 2011

Bill was not my intial salesperson, but you would have not known his by his willingness to help. Bill went out his way to make sure I understood everything. Even after the deal was closed he took his time and went over all the details. He really made this a great experience.

Steve 1946

14 de ene. de 2011

The purchase experience was GREAT. The sales person certainly helped us purchase our vehicle. I also purchase a second vehicle from Hardy with the same level of satisfaction. The service department is excellent and I recommend it to every Ford owner I live near.