Anthony Zartman

27 de jun. de 2016

They work with you and care that your car buying experience is a good one!

Walt & Diane

22 de jun. de 2016

We can not be more satisfied with the whole process of purchasing our KIA SOUL. A friend has had 2 KIA SOUL models and spoke very highly of her car experience and kept telling us how much she liked her car....now we understand why. Our salesperson, Justin J., was very helpful in the whole process of finding out what we were interested in and showing us what he thought would fit our needs. After test driving one of the vehicles and seeing all of the features it was easy to decide to go ahead and buy.

Amber C.

9 de jun. de 2016

The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referred to me by my sister who had just purchased a Kia from him. Eric communicated with me for a total of 8 months and because of his persistence, I decided when the time came, I would buy from him. As a business minded individual, I can vouch for Eric's professionalism and patience. I AM NOT AN EASY CUSTOMER! I spent 5 hours at the dealership, test drove only 2 cars, and spent at least an hour determining what I wanted and figuring out pricing. Eric and the members at Gurley Leep Kia had to deal with not only my son who is 9, but my two nieces (2 & 4) who were running around due to boredom. They did their best to entertain them and yes, they left a trail of popcorn throughout the facility. TALK ABOUT PATIENCE! Eric wasn't letting me leave until I got what I wanted. I ended up purchasing a vehicle and was very satisfied at how hard Eric worked to ensure I got the best deal for both of us. After the purchase and within about 2 miles of driving off the lot, I noticed a small chip in the windshield of my used vehicle. I was horrified (for a number of reasons). I immediately contacted Eric and he took care of the issue in a matter of 1 1/2 business days! Not only that, but he was professional and genuinely concerned about my situation the entire time! That is what I call going ABOVE AND BEYOND! Bottom line, I would strongly encourage anyone to use Gurley Leep Kia for their purchase of either a new or used vehicle. I am very pleased with my purchase and in another 10 years when I'm looking to buy again, I will see if Eric is still there!

Angela

16 de may. de 2016

Nate N did a really good job and helping me pick out the car that I needed. Everything went so quickly and smooth on purchasing my vehicle. I couldn't believe I was in and out like a breeze. It was just like shopping at a grocery store. I would recommend Gurley Leep Kia to my family and friends and I'm definitely looking forward to coming back to them again.

Brett & Lori

31 de dic. de 2015

we are very happy with the entire process of buying both our Kia Optima and our Kia Sorento. Kim Putz did an excellent job getting the job done. I would highly recommend Gurley Leep Kia to our family and friends.

Sheri H

17 de dic. de 2015

I just bought a 2011 kia soul and i love it, the saleswomen Kim Putz was great to work with she really hung in there with me to find the right vehicle for me thanks gurley leep

Lorrained46

3 de nov. de 2015

Josh Baker is an amazing salesman. He understood exactly what I was looking for, and delivered. He made the whole process painless and smooth. Thank you so much!!

Michael J Lane

2 de nov. de 2015

Zach Davis manager of the service department will do a great job getting the cars in and out of the service bay whether it's time for a scheduled maintenance or something simple.I appreciate the no charge for things like battery testing, tire inflation or giving your baby a bath. Over all this is my 2nd vehicle purchased from the Mishawaka KIA dealer ship and I'm still pleased P.S love the high powered Dyson hand dryers in the bathrooms

Alex

29 de oct. de 2015

Great customer service. Got exactly what we wanted and needed. Left gurley keep Kia with a sense of comfort. Great place to get a car. Chris Matsey was also one of the best salesman.

ValpoAlum

4 de oct. de 2015

Great experience at Gurly Leep! Josh did an excellent job at helping us get out of our old lease and into a new Kia Sorento. Excellent customer service.

Damisha

3 de oct. de 2015

Nate Niswenger is a awesome sales person. He got me exactly what I was looking for and it was in my price range. He is very professional and kind. I will be going back in the future for car purchases.

SheilaE

28 de sep. de 2015

Hassle-free purchasing experience which really says something about this dealership. Nate N made this a very pleasant experience!! Gotta love the Kia Soul!

Kyle Payne

4 de sep. de 2015

Nate Niswander did an all around excellent job in helping to set us up with the lease of a Kia Forte

Kim

26 de ago. de 2015

The salesman we dealt with, Eric West was very helpful. He worked very hard to find exactly what I needed. He went above and beyond too enable me to leave happy.

Charlotte

6 de ago. de 2015

Nate was an awesome sales representative! He had lots of knowledge about the vehicle and was always very friendly. The best part is after the sale. I didn't remember to get my license plate, and when I called to say I forgot it he informed me that he already had it. I also had some other things to take care of after the sale and Nate was there helping me if needed. Thanks Nate you sure made this an easy stress free experience!

Jill

27 de jul. de 2015

We have bought 2 cars from Gurley Leep Kia. One new and one used. Both experiences were great. No pressure, no stress. We were treated very well. Our salesperson was Nate N. for both cars and he is awesome. He really listens and understands what you need. Car buying can be so stressful but this was not the case for us at Gurley Leep with Nate and the wonderful finance team. They try hard to get you into the car you want.

Lori Ayling

29 de jun. de 2015

Eric West was the best car salesman I have ever work with. Very informative and shared a lot of information on the cars I was interested in. Very clean and pleasant facility. Also a special thanks to the manager Brad.

Lori Ayling

27 de jun. de 2015

Very impressed with information and time Eric West put into my recent visit to Gurley Leep. Thank you so much to Brad and young lady who was patience and showed me different things about my new car. Very clean show room, everybody very nice and helpful. Look forward to returning for my free oil change. Thanks again Eric West and the Gurley Leep team, your the best. I rate your business a 10+.

Martin Stidham

27 de jun. de 2015

We are new to Indiana and started using Gurley Leep Kia for service on our 2007 Sedona and were overwhelmed by the outstanding service. we are now purchasing a new Optima and are impressed with the attention we have received. Eric West has gone above and beyond all expectations to get us the car we wanted. Justin Rhodes , sales manager pursued all avenues to secure financing well below our bottom line. These two have made this an outstanding experience and should be commended. We love Kia and Gurley Leep. Our experience in Ohio was poor compared to what we have experienced here.

EldonT.

19 de jun. de 2015

This 2015 is our second new Soul purchased from Gurley,and both times it was pleasant and painless! Everyone was kind and helpful,but was especially happy with our sales person, Kim Putz. She went to extremes to meet our requirements for this purchase. Next car I buy, I will be asking for her by name. Thank you.

Thomas McCoy

8 de may. de 2015

Came into the dealership not sure what to get. The salesman, Eric West, was very polite and helpful. He had an answer to ever one of our questions and make the entire experience a positive one to remember. I would come back and buy from him again for sure!!

Pamela Ride

8 de may. de 2015

Eric is a wonderful guy and very helpful very professional and a all around great sales man and person.

Neena Akers

5 de may. de 2015

Eric was so great to deal with. I would send a friend to him.

Heather W

1 de may. de 2015

There are so many wonderful things to say about this dealership. This has been the most hassle-free car buying experience I've ever had. Nate was a friendly, helpful, and knowledgeable salesperson. Justin was able to make sure we got the features we were looking for at the right price. It is clearly evident that everyone on this staff is a team player. The whole family loves our new Kia Sedona! Thanks guys!

RUDELL WRIGHT

13 de jul. de 2014

I JUST WANT TO TAKE THE TIME TO THANK JOSHUA AND THE TEAM AT GURLEY LEEP KIA I HAD NO PLANS ON GETTING A NEW SUV BUT THE WAY JOSHUA TREATED ME MADE ME FEEL GOOD. HE WENT OUT OF THE WAY TO MAKE ME HAPPY, AND TO THE REST OF THE STAFF, A JOB WELL DONE-- MADE ME FEEL GOOD. I WILL NEVER FORGET.

Andrea

17 de jun. de 2014

I went there to look at cars not thinking I would be driving home with a new one, not to mention that I got a realy great deal! The customer service is outstanding and the sales people know their stuff.

Scott Padgett

22 de may. de 2014

Me and my Wife are very excited about my new Kia Sorento !!!? Nate Niswander was our sales consultant, and his positive energy and kindness was all about helping us find just the right vehicle with just the right options and accessories. Nate even came in on his day off just so we could get our vehicle. ;) Nate provided great follow-up to all our questions and concerns. The whole staff, sales, financing, and general mgr) displayed integrity and are focused on making sure you want to come back again and again. We Thank you from the bottom of our hearts for the Great treatment that we got and in making her dream come true. Thanks , Scott and Christine

Jenna

25 de abr. de 2014

The staff at Gurley Leep Kia is very knowledgeable and friendly. My entire family has purchased from them and we love it! I didn't feel pressured into buying something I didn't want, and they pushed to get me the best deal possible. I would recommend them!!

Richard Kowalski

20 de abr. de 2014

My wife and I had the best sales person assisting us in our purchase of a 2013 Kia Sorento SX. The whole process went very smooth with their dealership helping out with our financing. I am very pleased and how professional our sales person (Eric) was as to informing us everything we needed to know. Thank you very much! In the future I would come back and purchase another vehicle from Gurley Leep Kia in Mishawaka, IN.

AlyssaMiller

11 de mar. de 2014

I recently purchased my first car from Gurley Leep Kia. I was lucky enough to get help from Eric West. He was so helpful throughout the whole process. I am not the easiest person to please and I absolutely love my new kia. I chose the 2014 kia optima. I have had the car for over a month now and I haven't found anything that I do not like yet. I had a great experience and I would definitely recommend Gurley Leep Kia to potential buyers.

Sam

10 de mar. de 2014

I just leased a kia optima from gurley leep and it was so easy and a pleasant experience. My salesperson, Mike Freeburg wasn't your average car salesman and thats a good thing! I'm very happy about the whole experience.

TLM

5 de mar. de 2014

I'm so excited about my new Kia Soul! Nathan Niswander was our sales consultant, and his positive energy and authentic kindness was all about helping us find just the right car with just the right options and accessories. Nathan was never pushy, but provided great follow-up to all our questions and concerns. The whole staff (from the receptionist to the sales, financing, and general mgr) displays integrity and are focused on making sure you want to come back again and again.

Purple Soul girl

25 de feb. de 2014

I took my friend to Gurley Leep to see if she could buy a vehicle and ended up buying one myself, When I showed interest in a vehicle, they went right to work finding out if I was qualified and which bank would best suit my needs. It was a very positive experience and I am so happy with my 2014 Kia Soul I just love it and all the kindness and interest they showed while they worked on the paperwork. They were willing to let me leave that night with my new car, even tho I didnt have mine there to trade in yet. Eric, my salesperson was the best at understanding what I wanted and went thru all the gas milage and advantages of a new car and worked it into my budget. I will definately buy my next car there.

Alyssa Miller

20 de feb. de 2014

I just bought my first car, a 2014 Kia Optima, from Gurley Leep Kia! I had help from the amazing Eric West. He helped me through the whole process and put up with all of my questions. I am a hard person to please and I am happy to say that I absolutely love my new car. Eric knew from the beginning what I wanted and never tried to talk me into anything that we hadn't already discussed. Even after buying the car and driving off the lot I know that if I have any problems or any questions I can call and get some help. So thankful for all the help Eric!

Brent Lundstrom

30 de ene. de 2014

I recently purchased a used vehicle from Gurley Leep Kia. My experience there was great, the staff there was extremely pleasant and helpful. I was buying my first car, and my salesman walked me through the whole process, and explained everything to me. I will be going back there when the time comes for me to buy a new car. Ask for Mike Freeburg when you go, he made the experience painless and simple, he really did a fantastic job

B . Ruthruff irish fan

28 de dic. de 2013

Joshua Hornor sale/leasing consultant is the best leasing person I have ever work with!!!! I found a sportage I really liked but it had no sun roof, that was bad cause that is what I wanted. So had a place put one in for me!!!!!!! I am so happy with my kia I named it HAPPY!!! Josh was so cool he made sure we were ok thur the night!!! great man good smile will do any thing to make you happy!! I have least 3 kias from Curley Leep kia Mishawaka in. on grape rd. and I will go there again !! THEY MAKE YOU FELL WELCOME!!! thank you so much for helping me get the car I wanted!!!

Phoenix Bound

20 de dic. de 2013

I've always wanted to get a KIA Soul...like the bodystyle also my sister had a KIA for 10 years...no problems with it. The salesman was very good to work with...Nate is his name.. Drove off the lot with a Soul ...I did lease... Everyone there was Friendly and Professional....

Kassandra Williamson

9 de dic. de 2013

I had a great experience everyone was generous. The facilities are very well maintained and the customer service is awesome. I will definitely be purchasing my next vehicle from the same place. The dealer who helped me Nathan N. Was also great and makes me feel right at home. He was also very patient with me to help find a vehicle I wanted.

Disappointed customer

5 de ago. de 2013

I had recently written a god review based on the salesman we worked with; however overall I believe it was inaccurate. The finance manager and the salesman did not work well together. The finance manager was not forthcoming with accurate information on how he put together the numbers for our vehicle financing. Overall I thought we had such a great experience however after spending an afternoon there the promises made to us during our "short but efficient" visit were not kept, we did not buy a vehicle, and we are moving on to a dealership where they are not afraid to show you the black and white numbers of why you are paying what you are paying and how you got there.

Melissa

1 de ago. de 2013

After contacting the dealership for information on purchasing a vehicle I was contacted for an appointment within 24 hours. When I went to the appointment I spoke with a sales associate who was very understanding of my time constraints for the day. He spoke to me about both vehicles I was interested in, answered all my questions, had my trade in appraised and took and approved the credit application all within 45 minutes! We have made another appointment with him for Saturday August 3rd to purchase the vehicle we looked at.

nr

13 de jun. de 2013

Salesman very pushy...luckily my husband and I are pretty smart. We spent 2 hours haggling over the price of our trade in. The salesman kept disappearing to talk to the manager. Frustrated and angry we decided to leave. The salesan did not want to give us back our keys to our vehicle and wanted us to come back in and talk. As we are climbing back into our vehicle to leave, they offered us 500$ more than what we asked for in trade in. By then we didnt care, we left. The salesman contacted us several days later trying to get us to come back. When I again asked about the trade in he said "well, we will need to remake some calls to see what it is worth". He also stated if they gave us the 500$ extra for the trade we would need to finance through them. I told him if he can give me the same rate as my credit union (because i already knew what my rate would be) I would finance through them. He states my husband and i needed to come back to the dealership to make the deal. We decided to not go back...things just seemed too fishy. Would not recommend this dealer to anyone.

Chris

28 de abr. de 2013

We couldn't come to an agreement and once we tried to leave Patrick became very aggressive. I had to tell him 3 times we were done talking. Then he and his manager chased us out into the parking lot and once again tried to engage us. They pushed me past the point of good manners where I felt forced to become aggressive myself to get them to leave us alone. I will never purchase a vehicle from Gurley Keep Kia nor from anyother lot associated with Gurley Keep. I will be sure to warn my friends and family away from this dealership as well.

Jim

7 de ene. de 2013

Very easy process here. I found the car on Cars.com and sent my parents into test drive it. They had never purchased a car from anywhere other than their hometown dealership. The staff treated them very well and made the process very easy. They were in and out of the store within 2 hours. Thanks Gurley Leep Kia for taking care of my parents!!