Joseph D.

27 de oct. de 2016

Buying a vehicle can be stressful for many of us. My wife and I walked into Greenway Dodge not really knowing what to expect. I'm sure glad we decided to visit this dealership. We never felt pressured or uncomfortable during the process. Instead, we walked out of there satisfied with our purchase. This was so much different than other experiences I have had in the past. We appreciate everything John Nissen did to ensure we got the best deal possible. I would recommend him to anyone that visits Greenway Dodge. Thanks Again!

paul

26 de oct. de 2016

Greenway Dodge is very strait forward and like they say transparency is the key in today's car selling business, and we have Victor Akimov over there for helping as many years. So we order to build and took delivery another Jeep Wrangler, thanks Victor. Greenway Dodge excellent place for car shopping, their have options to choose and great people to work with.

Danny Blanco

24 de oct. de 2016

One of the best car buying experiences at greenway dodge! The atmosphere is laid back and stress free. I recommend seeing Pedro Caamano; He will help you find the exact vehicle you are looking for AND! AND! At a fair price. I cannot stress enough how much other dealers fall short of the customer service and overall experience of car buying compared to greenway dodge! Thank you so much!

dtruaxjr

23 de oct. de 2016

when I went into Greenway Dodge I was not expecting to be greated with no pushy sales pitches and when this happened to me I was beside myself. Overwelmed with the joy I felt while doing business with all in this place........ Awesome place to go for your next car, truck or SUV....

ocfd2057

22 de oct. de 2016

Second Ram 2500 purchased through Greenway they usually have the best price and make it a pleasant buying experience. My most recent purchased my salesman name was Goutam and he was very pleasant to work with and would recommend him if you visit the dealership.

gmusgrove

21 de oct. de 2016

This is my first time that i bought a car on my own, usually my father comes with me and helps me out.It was stress free, they helped me get the price i wanted and it didnt take that long!

Mercury

18 de oct. de 2016

I went there to buy a use suv seen on line.i emailed they responded right away. Jamie Sterling kept in touch with me even sent more pictures of the sub I wanted. I had a very bad experience with a buy here,pay here I knew I was going to go thru a trusted dealership.

orlov82

17 de oct. de 2016

After a dreadful experience on the dearlership next door (Nissan), we ended up in Greenway Dodge dearlership where we were met by salesman Joe. He was very patient and understood the particularities we brought with us. It was our first car bought in the US, we had no idea how the process had to be done, we had no credit history and a lot of questions. Joe was incredible, very atentive, supported us throughout the day while we filled out all the paper work and went beyond any imaginable effort to get us the best deal on our Dodge Dart 2015. It has been almost a week with our new car and we are super happy about it. I have also to thank Mary, from the front desk (I guess) and insurance representative Steve, who were also very patient with our questions. Great costumer service, good selections and I definitely recommend this dealership to anyone looking for a good deal. It made our car buying experience a lot better. I will definitely come back for our seccond car and look for Joe.

busiquino

17 de oct. de 2016

This is the second car I buy from you guys. Great customer service. And big selections available. Always recommend this dealership to people I know.

ves1011

15 de oct. de 2016

My husband and I just wanted an oil change on our 2015 Jeep Sahara, but we ended up with a 2016 Jeep Unlimited Rubicon. We wandered the lot looking at the new Jeeps with Hiram and Noel. My husband had a lot of requirements if we were going to purchase a new vehicle. Unfortunately, Greenway did not have the vehicle we wanted. So, Hiram and Noel did a search throughout Florida and found it. I had my new Jeep on my birthday and it is absolutely gorgeous. Our salesmen were very personable and went out of their way to find our perfect Jeep. Jose, our finance guy, was also quite personable and made paying the down payment a little less painful. Thank you.

Lorie Hickok

13 de oct. de 2016

I had the pleasure of working with Pedro Caamano during my car buying experience. I was unhappy with the car I was in and wanted out. Pedro was patient and explained many options to me, even searching each vehile by its VIN to find the one which had the most rebates in order to make the deal happen for me. I drove away with a vehicle I really love. Everyone at Greenway is really very nice.

Mom2boyz

12 de oct. de 2016

Below is the email that I wrote to one of the managing members. I have yet to hear back.Mr. Letson,I would like to take a moment to fill you in on an incident that happened yesterday at Greenway Dodge. My husband had been looking at a 2010 Range Rover over the course of these past few days. Being that we knew that we were in the market for a car, we went ahead and secured our own financing in an effort to not make the car buying purchase an ordeal. My husband had been dealing with Jaret, who was very pleasant. My husband had his truck appraised at Greenway, and had ultimately settled on the 2010 Range Rover. Last Wednesday was his first of a string of visits to Greenway. My husband and I both returned to Greenway on Saturday to test drive the vehicle, but after waiting over 30 minutes to be waited on, we decided to go get dinner. We returned only to be told that we would be unable to test drive the vehicle because the auto start battery was dead. We were told that the battery should be in on Monday. We returned last evening (Monday) to test drive and possibly purchase the vehicle. My husband test drove the vehicle and we both agreed that this was what we wanted. We asked for the Carfax, as the vehicle was the only vehicle on the lot that did not have the Carfax posted. The Carfax came back with a crash in 2011. My husband and I decided that we would need to talk the purchase over in light of this revelation. We were not too excited about purchasing a previously wrecked vehicle. Jaret presented us with a purchase order just in case we chose to move forward. I verified that the price on this purchase order was the bottom line, out-the-door purchase price. Jaret confirmed that this was the final price; tax, tag, etc. After sleeping on it and discussing it further this morning, we decided to proceed with the purchase. I contacted the bank and told our banker that we were ready to move forward with the purchase of the 2010 Range Rover. We provided her with the dollar amount that was on the bottom of the purchase order. My husband drove to Greenway and told Jaret that we were ready to move forward with the purchase. I left work early to meet my husband so that we could sign the papers. As we sat down to sign the papers, we realized that the dollar amount on the purchase agreement had increased by $2,500.00. We questioned Jaret on this and he went to check on the discrepancy. Jaret returned with a man (dont recall his name or title) that proceeded to explain to us that the purchase price was incorrect. They had added a $2,500.00 rebate that should not have been added, and that the final cost of the vehicle had increased by $2,500.00 due to this error. Needless to say, my husband and I were beyond furious. I have a written commitment from your dealership that this man was now telling me would not be honored. I had secured the funding for the exact dollar amount in the purchase agreement, contacted our insurance company to get the ball rolling for the addition, I left work early (which is one of my busiest weeks), and brought our children with us. When my husband and I stood to leave, the manager who had notified us of this recent development, had a very flippant attitude and pushed the papers out of the way and then reached to shake my hand. I have never, ever in my life refused anyones hand, until today. How dare he have an attitude with us. It takes a lot to get our family out the door. One of our children is autistic, and isnt inclined to sit around a dealership while we try to negotiate a vehicle purchase. This was a huge reason we tried to have everything done as far in advance as possible. Furthermore, your dealership is 17 miles (one way) from our home. We traveled there four times, for a total of 136 miles, just to be jerked around. Three of those four times we had our children with us. We purchased our Ford Freestyle, brand new from the Greenway Ford Dealership, and our Jeep Wrangler, brand new, from your Dodge dealership in 2011. We were hoping to have the same great experience. We were very disappointed by how much your customer service had declined over the past five years. We could have gone to any number of dealerships in Orlando, but we chose Greenway Dodge due to our previous experience. I am sad to say that this experience was bad enough to override the good experience 5 years ago. I will admit that I let my disappointment and frustration get the best of me. I was incredibly rude to the man that possessed the flippant attitude. He was honestly just fine to watch us walk out the door, and I think that this, in part, is what infuriated me so much. Not knowing or caring how much we had been through just to purchase this vehicle, was more than I cared to tolerate from anyone that stands to profit from our purchase. Only when he realized how serious we were about contacting you, and realized that he had an audience , did he decide to act like a concerned party. So, here we are with no vehicle to show for our many trips, and effort to minimize the headache of the process. Here you are with one less sale and one less returning customer. Unfortunately, nobody won tonight. It was not our fault that the purchase agreement was prepared incorrectly, or that Jaret verbally stated that what I was looking at was accurate. When doing business, I expect to be able to trust what is written and verbalized. When you dont stand behind your word, you really have nothing at all. At this point we will move forward with contacting the Better Business Bureau.

Robbie11

12 de oct. de 2016

Calvin, thank you for following up man! Made it very clear your cared about my inquiry and wanted to help and earn my business! Therefore, thank you and best of luck in the future!!!!

Laura

11 de oct. de 2016

I commend Otwane Randolph was very patient with me and guided my decisions without pressure or coercion. They worked with my budget and I got the car for my needs. The finance office was very good in explaining all the paperwork and kept payments within the budget.

Carguy68

8 de oct. de 2016

Requested information about a car three separate times with two different salespeople. Never received answers to the questions. Received return emails as spam asking if I was interested in buying a car. Would reply asking for the information asked before. Still would not receive the information.

Gypsy Gyrl

4 de oct. de 2016

My experience with the Greenway Collision Center was beyond great. I worked with Joe from day one and he was amazing. My Jeep had previously been with Empire Collision on Orange Blossom Trail and they had destroyed my 2014 Jeep Cherokee after a wreck. The damage should've taken about 7 days and Empire kept it 32 days and when I got it back it looked as if it had been in a salvage yard. Joe and Greenway were the recipients of my Jeep and were able to make it look brand new. I was worried that the Jeep was unfixable when Greenway became the recipient but they did amazing work and I will return to them with any vehicle I may need serviced or repaired in the future. I definitely recommend everyone to ask for Joe if you need collision work done. He is the best!!!

Lemon123

25 de sep. de 2016

In the past we have always bought our vehicles at Greenway. I will not be using them anymore, I am very disappointed. My husband and I purchased 2 brand new matching Dodge Dart GTs within a week of each other,. His we only had a minor problem, of the seat showing signs of wear within the first 6 months. Greenway did the repair. But my car is another story! My car had under 10,000 miles and would stall out daily going 45 mph. It was a danger to drive almost getting rear-ended multiple times. I was afraid to drive it. The car has had a pulsating condition since it was a couple of months old and it still does. I have brought my car in multiple times with them unable to find anything wrong with it. The keep telling me thy can't get any codes. Finally they found something, it had to do with the oil consumption and replaced the whole motor in the car. This is a BRAND NEW CAR! That stopped the stalling. But it still smells hot, the car is loud and makes irregular noises, drives rough still pulsating or jerking down the road, it rattles and vibrates The car has been out of service multiple times at the dealership totaling more than 17 days now. Today, they told me the whole navigation system/ radio now needs to be replaced. I have to wait 5 more days for the new parts. Enough is enough!! My husband has the same exact car and his car runs totally different from mine and I have told the dealership this. Greenway can't find the problem because they can not get codes!!!They didn't have codes to replace the motor. I have followed the Lemon Law regarding this and have sent letters to Chrysler/ Dodge along with the Motor Vehicle Defect Notification to Tallahassee. This CAR IS A LEMON! I am tired of keep bringing it in and they can't fix it. Even all my friends and family think they need to replace the car. I didn't have this many problems with my old car. This is a NEW CAR!!!

Bwarren

24 de sep. de 2016

Our experience at this dealership was literally the best experience I've ever had when looking for a car. The entire process was fast and convenient. Our sales specialist, Otwane Randolph made us feel completely comfortable and went above and beyond to help us get the car we wanted. Awesome customer service and a totally enjoyable experience. I will return here for any future cars just because of the wonderful customer service!

Risbrook05

24 de sep. de 2016

I had a very great experience today with this dealership. They weee very nice and timely! Everything went very smooth! I will definitely be coming back for my next car! Otwane took great care of us!

Regina Nevels

21 de sep. de 2016

My experience with this dealership was excellent from the moment I walked in the door. My salesman was absolutely great I told him the price that I was looking for and he really worked hard with me to get me a car that I like at the price that I could afford. He didn't try to sell me anything that I know I would not be able to pay for so for that I'm very grateful. He made himself available for any questions and concerns that I had. I highly recommend the salesman I highly recommend this dealer.

Davidkrystalweyh

21 de sep. de 2016

Hiram Gonzalez is the most amazing car salesman out there. I recommend him for anyone. He listened to everything and didn't try to push.

katf1sh

19 de sep. de 2016

Otwayne did a great job trying to work within my budget! i love my new truck and would buy from Greenway dodge chrysler jeep again!

JM

12 de sep. de 2016

I worked with Victor Akimov. He was a pleasure to work with, he understood my what I wanted and made it happen quickly.... I was in and out of the dealership in less than 4 hrs. GREAT customer service. Thanks again Victor for a great buying experience and will defiantly refer my friends and family to you.

mrsab13

12 de sep. de 2016

Drove off with a new Jeep and didn't have to spend all day at a dealership thanks to Jaret. He was efficient, knowledgeable and personable. Helped us find exactly what we wanted for a price we were comfortable with. Best car buying experience my husband and I have ever had.

Reema

6 de sep. de 2016

Sam is a professional Sales man and he know how to convince the customer to change his or her mind to close the deal in a professional way.Understanding and great in numbers.Keep up the good work though I didn't buy a Car but will be the first dealer ship to go back to when I make my final decision.

BG

5 de sep. de 2016

I worked with Tyler to purchase my mother a new Jeep. Tyler was extremely helpful, very knowledgeableand professional. He did exactly what he said he would do. I would recommend Tyler to my family and friends.I will also do business with Tyler when purchasing my next vehicle.

BobE

30 de ago. de 2016

They sold me a car that had many safety recalls, and urged me to cooperate and bring it back to their service department to get it serviced and fixed to safety standards. Basically, I was defrauded and was given the run-around when I wanted to cancel out the deal and get my money back. Since it is a brand new car, it is supposed to have bumper-to-bumper protection from the manufacturer. So weeks turned into months and all the people I dealt with during the sales process just avoided addressing my concerns and telling me when I can get my money back. They claimed that they can't help me out if they can't locate the car. They treated me as an inconvenience and would not do the right thing and just refund the money since they took possession of the car anyway. They would not honor the manufacturer warranty and the service contract because the greedy sales people were negligent and lost track of the car after selling it to me knowing that it has safety defects. Lack of cooperation and malicious negligence is all the service recovery that I got from the folks at Greenway.

AceKurt67

25 de ago. de 2016

Austin did a good job and was very helpful. I was trying to get in and out in somewhat of a hurry and Austin made that happen, drove my car home and went out of his way to make my experience great. Thanks again!

Janeeka

23 de ago. de 2016

After days and long hours online searching for a new vehicle. Otwane made the experience a lot more enjoyable and stressed free. Using Greenway Dodge Chrysler Jeep online inventory I knew exactly which car I wanted to test drive. Immediately Otwane was friendly/attentive and had me in the vehicle in no time. He took the time to get my car down to the best price as well as staying after hours to make sure my deal went through smoothly. Honestly, I most enjoyed not feeling like I was being pitch to buy a vehicle I had no interested in but being asked what I needed for my new car. Thanks Otwane you are "A" one awesome and I'm coming back to test drive the wrangler!

Bad deal

18 de ago. de 2016

Poor customer service both in sales and parts area. Took them a month to pay off my trade. Sales person called in supervisor for high pressure sale.

jcandrade

17 de ago. de 2016

The excessive emails and phone calls received within two days and the 'tone'am was too aggressive, unprofessional and not personable. "Try and have a good day" what the f$#% is that????

Pasquale/rogue

16 de ago. de 2016

I took a 2 hour drive to go buy a car from Greenway ! Great prices great vehicles and great service! Tyler Rodriguez and the rest of the staff were awesome we shared some laughs and we worked a good deal! Shop around know what you're looking for and compare and you will see Greenaway has great prices and they are easy to work with! Thank you all again I love the Challenger RT I just purchased and if and when I buy again I'll make Greenaway my first place to start!

UNHAPPY

13 de ago. de 2016

After visiting Greenway Dodge the first time they showed me a car half put together. So I left vowing to never return. I was contacted by the Sales Manager Eric Fritz, and promised that they could make me a deal that would be well below the $500.00 per month payment I was looking at. Well after much debating I decided to return and give them another chance to earn my business. The vehicle was pristine and ready to go. Well I sit down and after telling me they could pay my car off with the numbers I had given them, they decided that wasn't going to work that I was upside down in a car that had appraised at other dealerships for well more than I owed. So now the payment went up 20.00. By the time I sat down to sign papers my payment had made it all the way to 544.00. Once I sat down in the office to sign, my payment went up again to 560.00. First they attempted to change the interest rate hoping I wouldn't notice, then they tried to convince me that they payoff on my car was even higher than the guy who called right in front of me and got my payoff actually rote down. So after getting another manger involved, I just got up and walked out. Greenway tries to sneak charges and changes into your deal all the way up to the point you sign. BUYERS BE AWARE!!! This dealership is a scam and shouldn't be allowed to continue ripping people off the way they tried to do me.

Tasha&Clauces

4 de ago. de 2016

I have to say that Otwane did an amazing job helping us getting our new car today. I did not make it easy for him, with all the questions that we had, he was able to answer all my questions professionally.He went above and beyond trying to get us the best deal. He even got snacks because we were so hungry. Thank you Otwane for making this a memorable experience. Me and my fiance appreciate all of effort you put in to help us. You did an awesome job.

T123

4 de ago. de 2016

I just had the most stressful experience. I was double-teamed, the one salesman was a real BSer. I was actually lied to. I'm glad I did my homework.

epcot102

2 de ago. de 2016

Wow.... Just had a great low stress car buying experience! Of course I did my homework, and knew exactly what I was looking for! Keven M and Joe B really took care of me, and made the process easy. I would totally recommend them, and they have my future business! Ended up getting a 2016 75th Edition Jeep Cherokee. I got the price, the payments I wanted. They also took away my prior car, that they gave me a steal on. seriously, I laughed when they gave me money for it.Moral of the story, do you homework, know what you want, how much you are willing to pay, and let these guys take care of the rest. I am very happy, and LOVE my car.In and out with a new car in less than 4 hours.

Jason1010

31 de jul. de 2016

My wife and I went to Greenway Dodge to look at a Rams, we had been to a couple of dealerships earlier in the week and we're getting a little frustrated with the process. We meet Sherman at the door, I thought, here we go again. He got our trade appraised...up front! I like that. We then went out and looked at a couple of trucks, I'm still waiting for the game. We found the right truck and went back inside. He said, the hard part was over...yeah right, he told me what our trade was worth, the price on the truck we selected, the payment, the trem, the interest rate. I kept waiting for the game, it never began. Buying a truck can't be that easy. I don't think I'll ever go any where else, we like out truck, we like the price, we like our trade value and we loved the experience. Thank you Sherman.

PAIPAI11

30 de jul. de 2016

No appointment, Just stop by and within 3 hours I got my new vehichle with the help of GOUTAM PAI. He doesn't just sell cars, but he cares about everthing around it. He helped me to explain which finance solution will be the best fit, and even helped me understand the tedious but tricky insurance options. After I take my car back, he's still enthusiastic and replies every single QS I texted within 10 mins. Not only a salesman, but also a real friend you can count on. THX PAI!

T_Rugg

29 de jul. de 2016

Otwane Randolph is AMAZING! My situation was a little difficult and he went above & beyond to help us. He never gave up on helping us and treated us & our children with the upmost respect. He is very honest & polite and I would definitely recommend you ask for Otwane if you visit Greenway Dodge.

Jerry

28 de jul. de 2016

I bought the 4 oil changes for I think about $70 a year and a half ago. I used the first one there, no problem. They said that it was on my VIN number and I could use anywhere. Well, to my surprise you can't. I moved and I can not use at any other dealer. They say that it had to be put into the chrysler system and Greenway didn't do that. So, as I stand in front of the dealer in Venice Fl he said it is not in the system and I must pay for the oil change. I call Greenway Dodge as I'm standing there and they say that I have 4 oil changes I ask are you sure and she said yes. I ask if the Venice service guy want to talk to them he said no, doesn't matter if it's not in the system he can't do anything about it. Then I tell the Greenway service person to check again and she then says that my VIN number has been assigned to a different name a "Joe somebody" and I don't own the car anymore. What are you kidding me. I tell her to forget it and hang up. Both dealers are idiots and I am sorry I bought a Dodge. Everytime I try to have something done at any Dodge dealer it is nothing but a hassle. Arrggg...... I have learned my lesson. $75 oil change and NEVER BUY a Chrysler Dodge product again!

Tejeira

28 de jul. de 2016

Jaret Bishop made me feel comfortable looking at Jeeps. He worked with me and catered to the specifications I was looking for in a Jeep. I went to Greenway to get an idea of what they had in inventory on Jeeps Unlimited. Thanks Jaret.

Tony Z

19 de jul. de 2016

Otwane Randolph assisted me the whole way through the sale with my used car including the issues I had after the sale. Otwaine did not abandon me after the sale and insured I was completely satisfied. He went above and beyond. Otwaine was very friendly, helpful and made sure all my questions were answered.

Mintcondition

18 de jul. de 2016

Bob Hughes took the time to help me figure out which options best fit my needs when choosing my vehicle. He has been the most knowledgeable salesperson I have ever dealt with. Thank you

M3cubed

14 de jul. de 2016

Otwane was GREAT! He worked with us from start to finish and was perfect. I would buy from this fair and honest salesman again. AWESOME

Amanda

14 de jul. de 2016

I'm very thankful I finally got my self a car, it's being a while and no one able to get me a loan except Victor Akimov, he took some time and at the end I'm driving this beautiful vehicle with loan approved.I'm thinking in the few years when my credit will be better, definitely coming back to Greenway Dodge and see Victor again. Great experience over all and will recommend this place to my family and friends.

BasketballCoachNfamily

10 de jul. de 2016

We drove over from Melbourne to see a 2013 Ram Laramie Longhorn. We expressed over the phone that we did not have a lot of time so we were pleased when our sales person, David Atkins, had the truck pulled up and ready to go when we arrived. He was very friendly but never pushy. The truck basically sold itself but he was awesome getting the necessary paperwork filled out and getting us into the finance dept. in a timely manner. Not only did he check up on us, he was super quick to respond when we had a question regarding out Sirius radio free trial (even though it was his day off) We would certainly recommend Greenway/David Atkins to anyone in the market for a new/pre-owned vehicle.

Jusprettylu

9 de jul. de 2016

Otwane was excellent with me and I would highly recommend him... Worked with me with numbers and getting the perfect car that suited me.. The best car I have purchased in my life and the most happiest I have been with a car...

Jwbow414

9 de jul. de 2016

What is the use of making an appt to have service when they have no intention of keeping the time. 2.5 hours for an oil change!!!! Are you kidding me!!!???? And when I asked the status of my car, I got an indifferent look and a glance a glance at a watch. The response...a shoulder shrug and "15 or 20 minutes". Not a "I'll check on that sir, or a let me see what the hold up is". If it weren't for the fact that I purchased the maintenance program when I bought the car, I would NEVER come back here again!!!

David

29 de jun. de 2016

My wife and I went to Greenway Dodge with less than prefect credit, big needs and a small budget. We met Sherman, who listen to our needs, help us find the right truck and worked it into our budget. We appreciate all you did.Thank you

bcrespo1217

25 de jun. de 2016

Tremendous experience. We were treated kindly and professionally. No games or gimmicks. We got a fair deal and a great Jeep Renegade! We'll be back! Thank you to Greenway and Mr. Stroud!

Yolanda

20 de jun. de 2016

I just recently purchased a Dodge 2500, which we love. From the moment we walked in the door we had outstanding customer service, their was one young lady named Mary Pat. She was wonderful . She had a great personality and a big smile. We just want to say thank you for all your help. Thank you GreenWay! Mr. & Mrs. Arias

Eva R

19 de jun. de 2016

I went to Greenway Dodge/Jeep just to look at cars for my mom. Otwane greeted us without any pressure trying to push a sale. He dedicated his time to try to accommodate my mom's needs for a car purchase. Little that we knew, he found us a deal too hard to let go. My mom and I are super happy with the Jeep Cherokee purchase to the point that I'm thinking about switching from a 12 year relationship with Cadillac to another jeep for myself When my lease comes to an end in a couple of months. Otwane, thanks so much for all the excellent service you provided during our last visit. I wish the best for your career!!

traductora

15 de jun. de 2016

The sales agents are very pushy and there is no loyalty to the customer. All they care about is your money and scoring their commission. They will go through through any length to take your money. In my case, they overdrafted my bank account and had my car towed away. Basically, thousands of dollars of my hard-earned money went down the drain. I wish i just avoided dealing with them and kept my money. Please be extremely careful dealing with this dealership and do not crack under the salesmen's pressure and throw away your money. This dealership does not care about the customer, they just care to score a sale, and basically STEAL your money.

chipka13

14 de jun. de 2016

I went to this Dealership on 6/11/16 after being at the Holler Honda, where I had a terrible cust serv experience. So I went to Greenway Dodge-Jeep to check on the Jeeps Renegade, I wasn't sure which one, I thought I was just going to take a look., maybe a test drive , and probably go back home without a vehicle, cause I didn't want to feel rushed by a sale person, so I didn't even have to ask for help, a very nice salesman named Otwane Randolph approached me, and I told him I wasn't sure what I really wanted, but he had the patience to walk me through the pros and cons. every little detail, I did a few test drives,and even then, I was still undecided, but again he sat down with me , waited patiently, I went with a couple of friends , and every one including myself were impressed with this gentleman, he went Above and Beyond, and I didn't feel pressure of any kind, even when I was one of the last customer to leave.. well, I left with a 2016 Renegade Sport, I'm a happy customer, He made my day, and I just want to let his Manager knows that he really enjoys what he does, and its reflected on the way he treats people. my name is Isabel Fernandez, and I'm very Please!!!!

JeepGirl

6 de jun. de 2016

Otwane got me the best possible deal on my new Rubicon. He actually tried to get me into a less expensive Jeep Wrangler. I was hooked on the Rubicon from the start. He did not pressure me in any way to purchase. I feel like he got me understood my needs as a consumer.

Don Renyer

5 de jun. de 2016

I recently purchase a brand new 2016 Jeep Wrangler Unlimited from Greenway through David Atkins. We spent a great deal of time checking out their in stock Jeeps, test driving, and talking about what features I wanted in my Jeep. Not having one in stock that met my criteria, David contacted other dealerships in an effort to track down my ideal ride. He finally found one, and while I was bummed that it would take a week for delivery, I knew it was worth the wait. I was able to keep in touch with David throughout the delivery period for updates and other questions, and he has even followed up with me to see how I'm enjoying my new ride and requested pictures. If you're in the market, I highly suggest you go see David Atkins at Greenway Dodge Chrysler Jeep.

poobear

31 de may. de 2016

David Atkins is a knowledgable friendly salesman. He helped me find the best deal on our Toyota truck, which we love. He is patient and helped us select the best vehicle for our needs. I would definitely recommend him again.

jeamarielo

31 de may. de 2016

This is the first positive experience I've ever had when speaking to a sales agent and I didn't even buy yet but I feel more confident and positive knowing that you have a sales agent by the name of Otwane Randolph that was extremely polite, professional and patient. He did everything to make me feel comfortable. As a woman sometimes it's hard to go into a sales environment that is mostly men and feel comfortable BUT my experience when I stopped by has given me the confidence that dealing with this particular agent will continue to be a pleasant one. He took the time to listen to what I was looking for, what I could afford and offered some suggestions. He was extremely honest and understanding of what my needs were. I did not feel pressured to buy NOW; as I have in the past. My goal is to share this experience with my family and friends and buy from Greenway Dodge as long as it's with him. I huge "Shout Out" to Mr. Randolph for his dedication to a returning customer!

Simonah

29 de may. de 2016

I knew was the time for a new car, but I was a oscillating since I knew many dealers are really "pushing" to get the sale done without placing the customer first. From the first moment I chat via online chat feature, Mr. Jonathan contacted me and provided me with additional information and bullied that customer- client confidence. Mr. Jonathan looked for the best financial and vehicle option but ultimately leaving me and husband the final call. The entire process was smooth and overall I and my husband had a great buying experience due to Mr. Jackson's. Thank you! I will definitely recommend Mr. Jackson to our friends and close family as we proudly "show off" with the new Jeep we purchased.

bcrespo1217

27 de may. de 2016

This is the first positive experience we have ever had purchasing a car. We were so fortunate to be able to deal with Mr. Stroud who was so caring and patient. He made sure that all of our questions were answered and was able to present us with several choices that fit our family perfectly. He was so knowledgeable and professional and made the whole experience fun for both me, my husband and our kids. We purchased a vehicle that was a bit higher than what we believed to be our budget ceiling but after Mr. Stroud explained the features and how they would benefit the family, it just made sense. We are so happy with our Toyota and plan on seeing Mr. Stroud soon for a new car for my husband. A big "thumbs up" for Mr. Stroud and Greenway Dodge!

DealershipReview

27 de may. de 2016

I recently had the worst customer service experience I've ever encountered while at Greenway Dodge. The sales manager that presented the finance cost was rude, aggressive, and patronizing. After I conveyed that we would not be able to agree on a sale, the rep proceeded to mock the idea of a private sale of my vehicle. The rep continuously made disparaging remarks regarding what price and vehicle I would be able to afford. In order to exit the conversation to avoid escalating the tense discussion I had to stand up and request the return of my car keys. While exiting I commented to the sales manager that I would not be recommending this dealership, to which the reply was "OK." This experience has not only caused me to not look at Greenway for future purchases but to also actively recommend for other people to not visit Greenway for any purchases. While would I hope this was only the indiscretions of one person, the offense was so egregious I can only assume this was not a single instance and that this is a direct reflection of the customer service level to be expected at Greenway.

lisaj

27 de may. de 2016

I purchased a Dodge from Greenway Dodge, i received a great price and has wonderful buying experience. Sherman worked very hard to satisify all our needs and i drove away in the perfect vehicle.Thank you Sherman for all your hard work.

Yeida Vazquez

24 de may. de 2016

Servicio al cliente excelente por Von Marie Ramos, presentaciones del dealer muy bien tambien, tienen variedad de carros y opciones a escoger. Gracias por las opciones y ayudas que me brindaron.

davemar349

20 de may. de 2016

Deceived me about "free" warranty servicesNever calls backNo response to e mails by salesman or financePlayed on me that he was a vet like me...I trusted him...my mistakeI would never ..ever recommend them I have been a loyal Dodge/Chrysler customer for 14 yearsPurchased a 2016 Dodge Gran Caravan .5/8/16

themorganclan

2 de may. de 2016

My sister purchased a vehicle from Greenway last week and she can't stop talking about her great experience. Victor Alicea assisted her through the whole process making it go really smooth.He was upfront, honest and courteous.

Lisa

25 de abr. de 2016

I just bought a Jeep Grand Cherokee from Greenway and Sam Barakat was my sales rep, he was thorough, prepared and very knowledgable. With his background in finance he helped me find the vehicle to best suit my financial situation. I have done a lot of cars deals in the past and Sam made this one the best deal I've ever had. I hope to buy another vehicle from him in the future.

Honeychild2016

24 de abr. de 2016

Harry,exceeded my expectationsAs a women I was very defensive about what to expect with a car sales man due to bad experience in the pass but Harry completely change this he was laid back, patient, did an excellent job on getting me the specifications in the car I wanted and most important at a great price. I would recommend him to my friends and family

Xcdb

24 de abr. de 2016

Sam had our best interests in mind. He had great follow through and was very respectful of our time and money. Overall the process of buying care was very pleasant.

cindy

21 de abr. de 2016

My salesman was Jamie Sterling , he went out of his way to make sure my Jeep Wrangler was done perfect , from removing decals I didn't want to getting the running boards installed as promised , Thank Mr Sterling , Cindy from Orlando

Jammy73

18 de abr. de 2016

My salesman Harry did an excellent job with helping me get my jeep renegade. He kept me right at the price I wanted to be. And it wasn't an all day thing like at most dealerships. I would definitely recommend this dealership to friends and family

Happy Customer

16 de abr. de 2016

We purchased our dream van today at Greenway Dodge. I had such a AMAZING, no stressfully experience. My husband and I are completely satisfied with our buying experience with Sam Barakat. He did everything he could to make sure we were not only happy with the 2016 van but that it was exactly what we wanted. Never at any point did we feel pressured to buy. In fact it was quite the opposite. He was very patient with us, especially on a Friday night .I had so many questions and he was so patient and polite and explained EVERYTHING and delivered on everything we discussed. My husband and I dealt with several dealers over our years of car shopping but by far Sam is the most caring, patient, knowledgeable and honest person and his educational experience in finance was very useful . My Husband and I will recommend Sam to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase. Sam did a superb job explaining all the products and options available that would meet my needs and NEVER hurried or pressured me at all and I love my van with a payment I can afford.

chico

14 de abr. de 2016

I been dreaming about truck and few day's ago I decided to wisit Greenway Dodge and there I met Victor Akimov knowlegeble sales person who can listen and got me a great deal. So happy with my truck and now I can grow my buiseness, thanks Victor's expertise and understanding of my situation. Definately will recomend Greenway to my family and friends.

Jjjjjj

12 de abr. de 2016

Patient get to the point take his time to find out what our needs walk back-and-forth with him from car to car test drive to I was able to select one from behind best deal ever

malaki08

9 de abr. de 2016

Hello,I have contacted the Service Department as well as HQ for Dodge. I am expecting a phone call from the GM or Area Manager. I have second opinions, doctor notes and have read and gathered the reviews/ complaints from what apparently seems to be the normal for this particular Dodge dealership. I have a file number and will be happy to provide that upon call. However, I am posting here to let everyone know exactly what happened. I don't want anyone to go through what I have went through. I will professionally continue to spread word about the service department of this dealership until action is taken including legal routes for negligence.I won't post all of the details but you will also see my review amongst other places. I took my Dodge Charger R/T in in March. I let them know that upon starting my car, the hood popped, white steam came from the vents and fluid splashed all over my garage floor with no hints of anything wrong. No light or anything. This car does not even have 35000 miles on it. A tow truck came and they let me know it would be a couple days until it was fixed. I got a call saying they put in the radiator, which was what busted and I could pick it up. Fast forward to Tuesday, I pick it up and thank them, then leave. Pulled down the street, filled up the gas tank (I have receipts showing that my gas was always the same and never had an issue). Immediately the car fills up with an overwhelming gas smell. I call and ask to take it back but no one was available as it was late in the day.I make it home and bring it back it the following day. The tech Royce lets me know that I would be charged for inspection and then maybe looking at $400 then they wouldn't charge me for the inspection fee. I let them know about the warranty, tell them it was not conducive for me to bring my car and leave it again as I am in the Military and my son has to go to school. I leave and ten minutes later Royce calls me and asks me where I got gas. I told him Wawa and he goes to say, "You left your gas cap at Wawa" I say, "I don't have a gas cap." He says, " You think you don't but you do." I say again, "I do not have a gas cap. The rubber stopper is on the door and the metal cover cannot be moved..." he interrupts again and says, "You have a gas cap, I'm trying to tell you, you have a gas cap." At this point, he is getting irritated and I am just appalled that he would be classified as a certified service tech when it is almost common knowledge that Dodge Chargers 2011 and newer have no gas cap! I ask him to look it up and call me back.Ten minutes later, he calls back and he goes, "You overfilled it." Again, I say, "No I didn't, can you please look further into the issue." He says, "I don't know if you did it or someone else but I'm telling you, you over filled it." I let him know time was not an issue but I really needed my car looked at. He says, "Come get your car" and hangs up. P.S. I have voicemails :).I go pick up my car because obviously I am not getting what I need addressed, addressed. I park the car in the garage and oh, look...mini leaks from the back of the car :). I say, "Okay, well let me call again." I call and they said "No leaks were noted"... Alright, so I am being called a liar again? Great. A few minutes later my carbon monoxide alarm goes off, so I turn it off and pull the car outside my garage. My son starts to tell me he a headache and doesn't feel too well. Call the doctor and we both have mild symptoms of intoxication which I knew as I am also in the medical field but I needed it documented. They said they ran the car so the excess gas would burn off and it was safe to drive, no charge. But my check engine light is still on. Then it starts blinking.Fast forward, I am without a car until another service provider could get me in. I asked a military car provider and Pepboys. I got it to Pepboys and they were a little hesitant at first, I mean if the service provider can't see anything, then there must be nothing right? To make this part shorter, they found a leak in my tank and the gas is pooling inside my car in my fuel pumps located under my son's carseat in the backseat... ---- I have pictures and an invoice.I get it fixed right away because obviously it isn't safe to drive at this point and I can't take it back to my house because it's fumes are a health hazard. I called to talk to the manager and she basically said at first, "No one was seriously hurt, so you have no reasons to press charges." So, you want me to die before I press charges? From a medical point of view, you can sue a doctor before you are seriously hurt or near death. Looking at your background, I can see that my experience was nothing out of the ordinary. And that drives me even more because I will not stop action is taken and that your CUSTOMERS get the service they deserve. According to the Dodge website it says "Customer Service is our number one priority." Well where in this was it your number one priority, Dodge?

John123

8 de abr. de 2016

Greenway says this is normal on a month old vehicle. What? Tommy Gallagher horrible service manager.. Didn't even looked at me while taking. Iwouldntwantmydealershiprepresentedbythisguy.

TPTARA

31 de mar. de 2016

We had a great car buying experience because of Otwane. He was personable and honest. We were not pushed into buying anything and chose to purchase from Greenway because of him. Thank You and keep up the good work

Perla123

31 de mar. de 2016

I was looking to buy a car and was pleasantly surprise by the service I receive by Justin. He was very helpful and professional . I would strong recommend greenway dodge .

Little 500x

31 de mar. de 2016

Wow Baby what a great day Marypat was great.Walked in and said I was just looking she showed Me a brand new 500x fiat and I fell in love so that Fiat Came home with me... Thank u Marypat So new dreams can come true...

Houston7165

31 de mar. de 2016

I was buying a Dodge Challenger from out of state and Barry was very helpful and always returned my calls or text, he was polite and personable throughout the whole process. I would recommend Barry to anyone wanting to purchase a car or truck. very satisfied customer from Las Vegas.

Jm19701

30 de mar. de 2016

It is been my best experience buying a vehicle thanks to Barry Bonham, the salesman! He was very knowledgeable and great help during the whole process. I had a couple of problems after the purchase and Barry always responded my calls and made sure that everything was to my satisfaction! I would definitely recommend this dealership

Ryan2577

27 de mar. de 2016

This was my 4th dealer that I went to. There was absolutely no pressure at all. Otwane let me shop and look at vehicles at my pace. We ended up test-driving 3 Jeeps. Again, he had my best interests in mind and I never felt any pressure. The whole process was very smooth. I waked out with a new Jeep the same day. I highly recommend this dealership.

Pissed Off Customer

7 de mar. de 2016

Purchased a van on 2/13 did not here anything from the dealership or from finance about who my new Finance company would be for 30 days. Called for a week trying to get someone to call me back, left 5 messages. Got fed up and contacted them again and asked for a Sales Manager, was told almost immediately they were unavailable. Left 3 more message for them. Guess what never heard anything. Finally Chrysler called me to tell me they had my loan. I complained to them the experience I had. Then my old finance company called and asked for my payment. IT WAS TRADED IN 30 days ago. And yet they STILL did not receive the payoff. Considering how much I put down on the van, I should not have to deal with this nonsense. Do yourself a favor, go somewhere else.

Daphall

5 de mar. de 2016

I had the worst experience. I called and spoke with Victor who previously sold me and car because I trusted him. He told me that the car had been through inspection and was ready to buy. I told him the price was too high. So he called me back for three days. He finally agreed to come down on the price. I live an hour away. I left my job an hour early and drove through 5' o clock traffic. When i got there to meet with him husband we got in the car and immediately noticed the ac was not working, check engine light was on and a piece of the ceiling was missing. We began to ask him questions and with a nonchalant attitude he confirmed that the ac did not work, the sunroof didn't work and he put the parts to whatever was missing on the ceiling in the glove box and stated we could fix it. He had no explanation as to why the check engine light was on. He had a poor attitude and continuously said we don't have the funds to put into getting this car fixed. I'm furious because these are things he should have mentioned before I drove an hour to see what was clearly a piece of junk and I am appalled that Greenway would even sell a car in that condition. I will never return nor do business with you all again! Victor was unprofessional and dishonest! He needs customer service training immediately! Please remove me from all email correspondence! I will be sure to share this experience with as many people as I possibly can.

Bklyndenis

29 de feb. de 2016

I just want to say that greenway dodge jeep & Chrysler was very good to me particularly Jonathan Velasquez & Alex the finance manager. They both made my buying experience very pleasurable and both individuals were not pushy and didn't make me feel any pressure whatsoever. My apr was matched and my price was fair and no extra services or insurance was pushed down my throat. Very sincere honest salesman which is extremely hard to find nowadays. Thank you greenway specially Jonathan Velazquez & Alex from finance.

happy happy

28 de feb. de 2016

Harry is a exceptional salesman. Not only is he friendy and knowledgable; he has an easygoing personality that makes it easy to feel comfortable with making a purchase.

Pamela.strickland

27 de feb. de 2016

Otwane is the reason why we rated this dealership 5 stars. He is NOT your typical salesman and the reason why we left the lot one day and went back for him the very next day. His patience and understanding towards what we loved and what our budget was the perfect match for us. He would have showed us cars all night if that's what we needed to make us happy. Otwane- we purchased a car today because of you and we are grateful.

Christina

27 de feb. de 2016

I was very happy with my overall experience. Craig Kennedy was very knowledgeable and answered all my questions with professionalism. I love my new Town and Country and all it's features. I would definitely recommend Green Way Dodge to my friends.Paige Mercer

Kevin

12 de feb. de 2016

Terrible experience will not work with you what so ever all they care about is making money off of you do not waste your time

struckrk

11 de feb. de 2016

We received a good deal and a fair price for our trade in, our salesman, Joe Borrero was fantastic. We will come back for sure, ask for Joe, he will take good care of you. We love our new Ram!!!

lisaj

11 de feb. de 2016

I purchased my new Jeep from Sherman B, It was a very pleasurable experience, Sherman was very knowledgeable, I initially thought I would have issues with financing, Sherman was able to work it out with the finance department, I really appreciate all his hard work.'Thank you very much

happyethan4

4 de feb. de 2016

I have had bad experiences in the past at dealership. My salesperson Suzy Hair gave me a great deal on my 2011 Chrysler 200. She wasn't pushy and took the time to listen to you and was very knowledgeable. I will refer her to others that are looking.

Carl

3 de feb. de 2016

I looked for 2 months to find the Jeep my Daughter wanted for the price I was willing to pay and was unsuccessful in my home town of Tampa. My Daughter found what she was looking for at Greenway in Orlando. Chris Fernandez contacted me and we were able to agree on price in a couple emails and phone calls. When we drove to Orlando to pick up the car the paperwork was completed and we were in and out in less than an hour. Best experience I have had in purchasing a care.

Photopass1

2 de feb. de 2016

I financed my first ever car from Greenway Dodge, 2013 Jeep compass.The sales man Chris was very helpful at showing me vehicles in my price range and some slightly over so I can get a range or options. When I had finally chosen my Jeep they took the time to work out a deal with me, that I was very happy with.

Roadking

31 de ene. de 2016

Found a 2016 dodge on Internet that I wanted to buy, was willing to pay advertised price. Salesman claimed they needed a significant premium due to high demand. Flat out would not honor advertised price.

Blessings

29 de ene. de 2016

My salesman, Harry Mckenzie was excellent. Very polite and respectful and he made sure I was well aware of every aspect of the financial process.

CINDY2014

26 de ene. de 2016

My experience was amazing. I had the pleasure of having Salesman Noel Brookins introduce me to the Chrysler car family. I was most impressed and purchased the 200c which is incredible and more than I expected in a new car. Noel was one of a kind and he took his time with me and never rushed me into anything. He was very knowledgeable of each car and every feature from low end to high end. Noel allowed me space when he felt I was becoming overwhelmed and magically appeared when I had questions. It was never a time I felt pressured or pushed or even misled into my great purchase. He actually complimented me on my choice stating he was even surprised at the quality and price of the car selected. I've also referred friends and family to him from now on if they want the professional and knowledgeable experience I was blessed to have. Thank you Noel!

Jeepguy

25 de ene. de 2016

After giving it 11 days, I have to finally resort to posting this to your page... Sadly enough Chrysler Group has been trying to contact your service department since the 15th of January and you have not returned their calls... I have also attempted to contact your general manager several times and have not been called back... It's pretty sad that it has to come to this. On the 14th of January I picked up my 2015 Jeep Wrangler from your dealership... The service advisor refused to cover a rear main seal leak since there was sand in the area, then charging me over $1000 for the service. After speaking to Jeep, they agreed sand or debris would not cause a rear main seal to go out... Hence my complaint to Chrysler Group... After I got the jeep home, I realized your service department didn't put the exhaust back on when they removed the transmission... So the exhaust was just hanging there... Thank goodness it didn't catch on fire.. I had to fix that since no one can return my call or Chrysler Group's... And yes I have pictures and a video. On top of that, they did not put the wire over the engine back in place, so they're just dangling loosely. Unfortunately, the list does go on... They didn't put the transmission dipstick back in place, it was hanging a fourth of the ways out... By time I saw it, it had collect dust/sand on the dipstick.. Hopefully, nothing got in the transmission... They didn't even put the plastic cover back on the top of the engine... It was just laying there. They also was supposed to change the oil, but they couldn't even put the sticker in the window letting me know when it needs to be changed again... As far as I know, the oil wasn't even changed.. Lastly, they attempted to charge me to change my differential fluid $300... I refused that service because I knew it was clean... Guess what, when I got it home I checked it and it was clean... So your service department attempted to scam me..You can only image what my thoughts were at that point... At this point, if this can't be resolved, I will post this on every social media page and review page there is... It's completely ridiculous to think that a dealership wouldn't even call back their own corporation over an issue... How about you quit avoiding this issue and fix it???? Chrysler Group asked that I inform you to call them at 1-877-426-5337 if I can reach you... Which at this point it's hard to tell....

Chargerismine

17 de ene. de 2016

I walked into the nice dealership building in Orlando with questionable credit and doubts about even getting the Dodge Charger that I always wanted. The staff at Greenway including Giovana and Jose made my dream car a reality and did it fast and painlessly. I drove off the lot feeling extremely satisfied. I love Greenway and will recommend it any time and to everyone. Thank u so much Greenway !!!

DorotheaP

14 de ene. de 2016

Once again, we went to see Kevin Marlton to purchase a 2016 T&C. If it wasn't for the insane amount of paperwork to be signed, we would have been in and out in 30 mins. Yet, Kevin made it as fast as could be and kept stopping by just to chat. Always a pleasure to deal with Kevin Marlton.

RobertJoseph1

22 de dic. de 2015

They tried to use the "Spot Delivery Scam" on my g/f. A lot of lies and a decent amount of pressure into buying a car. Felt like this was more of an old school dealership using shady tactics. * I WOULD AVOID THIS JEEP DEALERSHIP 0/5 STARS *

Deneha

21 de dic. de 2015

My Husband and I went in yesterday looked at a Dodge Durango and settled on a price with new tires with Harry McKenzie. We told him I would pick up the check from the bank today and we would be back. We were told the car would go to service and get new tires we also had a signed agreement on the Durango. well when we came back today with our check the sales manager Flavio Restrepo was very rude and told my Husband that it didn't need new tires and he was in the business for years and my Husband did not know what he was talking about. And he would not keep his promise on the agreement we made in writing and said it did not need tires. But yet all day we got a phone call stating it was getting new tires and wanted to know when we would pick it up. So needless to say we walked out because of broken promises that we had in writing. So fair waring BUYER BEWARE if you make a deal the young sales manager Flavio Restrepo will not keep his promise.

josh100

14 de nov. de 2015

I received a scratch off in the mail from them and after scratching it, it showed I won an apple watch sport($350 value). You can imagine my excitement so I called to confirm my prize. The receptionist told me to come on down to claim my prize. After the 45 minute commute along with tolls I arrived to find out they matched my winning number to a different sheet and suddenly I won a $5 gift card to target. I expressed my frustration with the situation and the manager told me he would be able to make it up in a vehicle. I gave them an opportunity to earn my business, they ran my credit only to find out we were too far off in price. I declined their offer and expressed my frustration yet again with them for wasting time. After 2 and a half hours they slapped me in the face with a $10 gift card to target to make up for their misunderstanding. The saleswoman stenched of alcohol and cigarettes.

Liza

26 de oct. de 2015

I have had quite a few bad experiences with their service center! To make a long story short...they had to replace the GPS/radio about 3 times; it took me taking it in for a noise on the front driver side 3 times before they actually found the problem. But all these things were not an easy thing to deal with, even having the top of the line warranty that I pay monthly! The worse experience was last week when one of my tires blew off my van while I was driving! If Inwould have been driving on the high way, I would not be here writing this review! I wish I can post the pictures from the accident!

tomsawyer

25 de oct. de 2015

My warrantied 2013 Ram 1500 was dripping motor oil, so I called Greenway and made a Saturday morning appointment with John. I arrived for the appointment only to be told no one would be able to look at my vehicle until Monday. Frustratingly, I had to find a ride home (40 min. away) and leave the vehicle over the weekend. By late afternoon on Monday, I hadn't heard from Greenway, so I called for an update only to be told they didn't have my truck, and they insisted that I must have left it at a different dealership. I gave them my VIN number, which still didn't help them find my vehicle. They said they'd have to physically walk around to find it. When they finally found it, they admitted they had logged it in under someone elses name. Turns out, Hurley Chrysler (who did the last oil change) had installed the wrong oil filter. A simple fix, so why the long wait when I made an appointment? I never got any explanation. When I popped the hood to personally check the oil later that day, I immediately noticed my battery cover lying upside down in the engine compartment. This was my first and last time I will ever visit Greenway. In fact, I had so many problems with the vehicle AND Chrysler dealerships, I ditched the Ram for a Toyota and so far couldn't be happier!

aquiles

17 de oct. de 2015

green way dodge is the best if you want a great deal i went to 4 different new car dealer ships looking for a 2015 dodge caravan with all the toys but nobody had it went to green way dodge and there they had about 10 of them.very nice experience as soon as i walked in to the dealership.i had called in advance and they were waiting for me very helpful and competent sales people .i had help from a gentleman name hiram gonzalez a very helpful competent man.that did all he could to make the deal happen.i'm sure when i need a new car again will go back to greenway dodge.i'm very happy with my brand new grand caravan.

dartaniel

15 de oct. de 2015

Wow.. Don't know where to begin. I recently purchased a nearly $40k Jeep from this dealer. I should have known to take my business elsewhere from the minute I walked in the door. The only way to look at the vehicles is to first make your way past the receptionist at the front door. It took us 10 minutes before she even acknowledge us. Then she took another 5 minutes to get a sales person to come out to talk to us. Once we were able to finally look at the vehicles, the salesperson didn't know what he was talking about. Then, after about an hour of him going back to try to get info, we left and asked the dealership to call us with the information. They never did. A couple days later we went back and talked to another sales person. We again had to leave and wait for a call back from the dealer. Again, we didn't get a call back. Now I get a hold of the sales manager, and he finally sells me a Jeep. I since went back to look at getting another Jeep for my wife, and got similar treatment. This time we walked out and went to another Jeep dealer who treated us like kings. We had to drive to Sanford Florida where the dealership there knows how to treat it's customers. Just lately I had ordered a can of OEM spray paint. First they tell me it will take 3 days and they will call me. 5 days later, still no call so I visit them. They said that they didn't know what happened to my order so they would order another can. That was two weeks ago and they still haven't called.

Pearlofagirlrn

13 de oct. de 2015

Joe Borrero was very helpful and knowledgeable. He was able to find the perfect car for my son, one that I felt safe letting my teenager drive.

Jeep driver

25 de sep. de 2015

They claim to offer you up to 150% over Kelly blue book price when in reality they will offer you 75% of Kelly blue book value. They claim they will match any deal, when in fact they will offer you a lessor equiped vehicle at the same price. Go to Airport if you want an honest deal

dannyalicea

8 de sep. de 2015

First, kudos to Bob. Amazing sales person. Listened to my needs, assisted with his vast knowledge and customer service. Great price on the product. As for finance, Kyle was amazing. Smooth closing, great attitude. Overall I have not experienced such an outstanding transaction at a dealer in a while. Kudos to the team and keep it going.

YoungSash

25 de ago. de 2015

FIRST OFF LET ME SAY THANKS TO THE PEOPLE WHO ACTUALLY TRIED TO HELP AND SHOWED EXCELLENT CUSTOMER SERVICE. THANK YOU FLAVIO AND JUSTIN.Im 19 years old and i financed my first car a 2011 Dodge Challenger through Greenway Dodge. Within a few days of having the car noticed some issues so i returned the dealership. Also let me at is a 1 hour 30 minute drive from where i live.My Issues included: Broken windshield wiper, Check engine light on, Bald tires, Airbag Light on & the main issue is my front bumper which has pressure cracks.On my first trip back to the dealership my windshield wiper was fixed the check engine light was reset. I was told that they will have to order a new bumper for me and that when the car left the lot the tires were certified for usage so they cant do anything about my tires( So apparently i made my tires bald by driving the car home and parking it the garage for days before returning back to the dealership with issues) and they did nothing about my airbag light and said nothing to me. This was in MAY of 2015.Over the next few months its been constant calling and leaving voicemails from me to see what going with my bumper and the airbag light. When I finally spoke with the Sale manager Eric he told me to come in and he will fix the issues. I drove there on the day he told me and he was not there and I had go home. 3 hours worth of driving to and back for nothing. I was told he would be there the next day just come at 9am.The next day i drove there and spoke with someone and ask for Eric the sales manager. He said he is in the back let me get him. A few minutes later he came out and said that Eric is not here. ( He was just there a few minutes ago now is he avoiding helping me because i've left 3 months worth of voicemails on his extension.)Once again I had to drive back home. Another 3 hours of driving and nothing was done.Now today 8/25/2015 I was told to come to Greenway and the Eric the Used car sales manager is on vacation.( Then WHY ON GOD'S GREEN EARTH DO YOU KEEP TELLING ME TO COME ON DAYS YOU AREN'T THERE. I KNOW FOR A FACT HE IS AVOIDING HELPING ME.) So Im at my house right now again which means i wasted another 3 hours of driving not to mention stayed there almost the whole day to see what can be done but apparently nothing can get done without Eric being there.However thanks Flavio Restrepo i was given a full tank of gas for all my hassel. I PERSONALLY WOULD NOT RECOMMENDED ANYONE TO GO TO GREENWAY DODGE EVEN IF I WE ARE ENEMIES. YOU DONT DESERVE TO BE TREATED THE WAY IM GETTING TREATED.

SSA79

21 de ago. de 2015

DO NOT BUY A CAR HERE. Please, save yourself what is sure to be a miserable experience, and bring your business elsewhere. My husband and I bought a brand new Jeep Grand Cherokee here less than a week ago. It was a 5 hour process of going back and forth with the sales guy (David Atkins) and then his manager- which is fine, pretty standard when buying a new car. They pushed us to lease the car really hard, but we ultimately ended up buying the vehicle because after forcing them to do the math in front of us, that was clearly the overall better deal. We asked several times if the APR was the lowest we could get, and they said yes. So, we went for it...yay! With a baby on the way this was a very exciting purchase for my husband and I (a little bitter sweet for my husband who had to trade in his beloved Wrangler) but we drove off the lot happy and excited. That's when the xxxx storm began.Not long after leaving the lot we noticed the "check engine light" come on. We contacted Dave right away who said we should call the service department and make an appointment. This was already suspicious to me. We JUST drive off the lot with a brand new vehicle and you want US to call the service department? Clearly he had washed his hands of us the minute we signed the contract. Nice customer service. So fine, we called, we made an appointment for noon the next day. Dropped the car off and then waited. and waited. and waited. Five and a half hours later we called and they informed us that they hadn't even looked at our car yet. After expressing our frustrations on the phone with them (um, shouldn't we kind of be a priority? WE JUST BOUGHT THE CAR!) They said they would look at it right away and get back to us. An hour later they called and said it's all set and we can come pick it up, "But hurry, because we like to get out of here by 6:40pm" So, we head back over and pick up the vehicle. Not two minutes into our drive home, the check engine light comes BACK ON. They are now closed, so we have to drive home and call back in the morning and repeat this incredibly inconvenient process all over again. My husband returns to pick up the jeep the next day after they once again tell us it's all set and wouldn't you know it...the check engine light came on...AGAIN! We had to return for the THIRD time to have them fix it. While all of this utter xxxxxxxx is happening, we are seeing ads on TV for Jeep Grand Cherokee "0% APR financing for 60 months". Hmmmm, interesting, that was never mentioned or offered to us. So when we picked up the car for the third (so help me God) and final time, we went in to talk to Dave to find out what's up with these ads we've been seeing. He quickly passed us off to his manager and disappeared in the back. I don't remember the manger's name because I was seeing red the minute this idiot opened his mouth. Long story short- he couldn't explain why they never offered us that deal but it's too late and there's nothing they can do about it now. This was a promotion what was fully in effect when we bought our car and it WAS NEVER MENTIONED OR OFFERED. Not only that, but when we asked if the APR they were offering was the lowest we could get, they said, YES. They LIED. The manager even had the nerve to say "Sometimes it's confusing to customers if we put too many options in front of them." REALLY?! These are bad people. They will try to rip you off. The customer service from the sales department to the service department is utterly horrendous and not a single person we dealt with gave a xxxx about what we were going through. NOT. ONE. My husband and I are good, hard working people and they completely took advantage of us. DON'T BUY A CAR HERE. Don't give these xxxxxxxx your business. And tell everyone you know.

dissatisfiedcustomer

19 de ago. de 2015

They haggle and the delivery of the vehicle was horrendous.Will never return.The worse customer service experience and car buys experience of my life

Lorenapatito

10 de ago. de 2015

we went to Greenway because after searching the Internet for a car (challenger) they had the best selection. So we took the 1 hour drive to Orlando. our experience started good, once we picked out our car, the "waiting"Game started...it was like a doctors office, customers waiting in line to get into the finance office. (They apparently were short handed) by this time, my daughter (5yr. Old) was tired & hungry. For such a large place, They have no snack vending machines for the customers, nor do they offer you WATER! It was 90+ outside by the time we left, we had purchased 5 water bottles. The next day (Monday) we get a phone call from the Finance dept. requesting that we go back and sign TWO documents that he missed because he was "in a hurry" & it was crucial that we get there right away. My husband misses a few hours of work to go sign papers. The following day, we get another phone call from the Mgr. Requesting that we bring the car back because " he couldn't see the ding on the car door that our salesman had taken a picture of" & he wanted to physically see it. There goes another day of missing work. They were to call us to bring the car in for FIXING the ding, however 3 Weeks later, we have yet to hear from anyone! BEWARE: ONCE THEY MAKE THE SALE, CUSTOMER SERVICE IS OUT THE DOOR! VERY DISSAPOINTING!!

pooky2000

10 de ago. de 2015

My salesmen Francisco &Kevin made sure I was satisfied with the car I selected I left there happy and satisfied would recommend them to friends and family.

Brad_13

8 de ago. de 2015

Traded in my 07 Saturn Vue for a new 2014 Avenger SE v6. Worst decision I've ever made. All in all it's my fault for being a huge pushover but I ended up overpaying, and drove off with a car that had issues from week 1. New car with 756 miles on it and had tires that needed replacing and some engine hiccups. I took it back after a few days to get it looked at and they replaced the tires but said nothing was wrong with the engine (I know something was wrong with it's because acceleration sucked for a v6 that was performing like my v4 SUV). Issues persists and I take it back again few days later. Leave it overnight and the MANAGER tells me he thinks I just don't like the car (which I don't anymore, huge remorse). But nonetheless after bringing this car in twice I get crappy service and an ***hole manager who does nothing to satisfy the customers. I tried getting an exchange within 3 weeks of having it because of the encountered issues and because the car had become uncomfortable for me after driving it more and more, and I get told they can't exchange or refund it because they'd be losing money. How the xxxx would they be losing money when it's in the same exact condition as when I bought it and would just be looking to do an exchange on something that costs the same? They wouldn't! So he offers me trade in value for the car which was 12K, so I'd already be down 5K after owning this car less than a month. I am now stuck with a car I hate and am looking to trade in elsewhere for a car worth around my trade in value. I went to a next door Kia dealership and even they said if a customer came back within a month after buying something and it wasn't for them then they'd get them in something else, that the dealer I went to is full of thieves. So do yourselves a favor and go literally anywhere else. Save yourselves the headache of being over persuaded and ripped off, followed by a car that will have issues right off the lot, and customer satisfaction that is non-existent. Hope I can get out of this thing soon whether I lose more money or not, just not worth what it seemed at the time.

purchase

31 de jul. de 2015

I had a very good experience. I spoke with the dealer over the phone and let them know that I didn't want to come in and haggle for a long period of time. I didn't have to once I arrived.

devil

31 de jul. de 2015

I was helping my uncle to buy a car. I end up at these location and I had a wonderful experience shopping the car here. Gautam Pai (sales representative) was excellent, knowledgeable, and made my purchasing experience very smooth. I will recommend this place and Gautam Pai.

Okinawa911

31 de jul. de 2015

My wife yoko, and I searched high and low in the state of Florida from Jacksonville to Miami from Daytona Beach to Tampa searching for a replacement vehicle as our other vehicle was totaled by our youngest son who escaped with no injuries, thank God!So my wife and I are looking for another vehicle while going through our insurance (USAA)searching high and low on the Internet, making phone calls, and traveling more miles than I care to remember or ever traveled while searching for a car.Finally at one point I got desperate enough to plug in all Ford dealerships in my GPS while we were on the side of the road in the Orlando area. That's when we came across Greenway Ford, Dodge, Chrysler as our first stop after many searches.We parked our rental vehicle from Enerprise in the hot 97 degree Florida Sun with heat index over a hundred.We walked inside this gigantic, and gorgious dealership when a young lady at the desk asked us to sign in, then introduced my wife, and I to our host.This young gentleman by the name of "Goutam Pai" was smiling when he greated us. He asked what we were looking for, and after We explained our situation, Pai wipped out a list of available vehicles matching our request. This is when Pai brought up a mini van with cool blasting airconditioner to go looking for our car. Pai was really nice the whole time. He listened to us, and handled all our requests like a "Hot Potatoe," quick, fast, and in a great big hurry, Really!The second vehicle was the charm, so after meeting some of Greenway's staff i.e., "Ron Giffin, Sales Mgr, Eric, Director of Sales, and Sammy, Internet Specialist, my wife Yoko, and I took our vehicle home, Thanks Pai!I suggest if you are looking for a vehicle of any kind new or used to start at Greenway Ford, Dodge, Chrysler of Orlando, Florida first. Start looking on the internet, and talk with the staff, make a visit, make a selection, then make a dream come true!Sincerely, and without any intimidation,Happy Ford Family Customer,Darrell & Yoko Martin

Andrewdodge13

31 de jul. de 2015

Goutam Pai was my salesman and was a great one at that. He worked hard to get me the best deal and I walked away with a beautiful truck. He's a genuine honest salesman, thanks Pai!

stevesherry196366

11 de jul. de 2015

I"s been along time since my wife sherry and I bought a new vehicle. She dug around on the internet and who pops up, yes Greenway Dodge. Mr. Jackson, we call him Jackson jumped in with both boots. stayed in contact with my wife till he found what we were looking for. Jackson did not stop looking for what would fit our budget. He flipped pages paced back and fourth until he came up with a great find. Yes folks what a find indeed. A 2015 Jeep patriot, white in color:). Whit all the work Jackson did for We want to say THANK YOU. At Greenway Dodge you are a great asset to them. Greenway picked up some one with great expertise in people relations and not to say a great attitude in what he loves doing for your company. Jackson deserves an outstanding salesmanship award for 2015. Outstanding customer service award for 2015 and not to mention THANK YOU for serving our country. Steve and Sherry from Lake Wales Fl.

SK

9 de jul. de 2015

I brought my daughter's Chrysler PT Cruiser for a service and oil change. When she collected it, she was not given a copy of the inspection report and only verbally told of brake and starter problems.I called several times asking for a copy to be sent or emailed but had no response. This is not the first time that this dealer does not respond to calls or emails.

raven fan

3 de jul. de 2015

For months I've been told no by other dealers. Greenway said yes...thanks to Jeanne in finance and David Atkins my salesman I was able to drive off in my new 200 today, no cosigner. ..they used alot of rebates to help cover over equity of my trade. It was a great experience and would recommend to anyone

Beaches

1 de jul. de 2015

Online pricing attracted us. We were told that was only for veterans of the military. Hmmm? We picked a jeep but wanted a different color. They kept us waiting a long time and when we were ready to go made us wait again for our vehicle keys so that someone else could come out and ask us questions. We also never received their $25 Amazon gift which I emailed three people about 4x with no response. The same day, now evening, we went to Titusville Dodge and they found the color combo we wanted and right off the bat offered 2000 more for our trade in and starting vehicle price was 1000 lower than our second comeback offer from Greenway.

Durango Man

30 de jun. de 2015

I have been looking for a Durango for over almost 2 months!!! Have been to multiple dealers that couldn't get to my price or didn't have the one with the options we wanted. I have purchased now 3 vehicles from Greenway and believe I've found my home!!!! Everyone is courteous and friendly!!!! I truly believe that Victor Akimov is by far the best most honest salesman I have ever had dealings with!!! I really mean that, too!!! My wife and I weren't certain that the Durango would be big enough for us!! Victor suggested to us to wait and not purchase a vehicle till we were sure!!! Have you ever had a salesman not pressure you to buy today!!!!? That really went a long way with us, that he wanted to make sure we were buying what we needed!!!! Thanks Victor!!! Thanks Greenway because we got the price we were wanting, too!!!!!

Jack1909

29 de jun. de 2015

I went in for 1st oil change for my 2015 Ram 1500 3.0 Diesel I wanted synthetic oil and I was very specific about that and they explained it would cost 29.99 more for upgrade I agreed and waited 2.5 hours later my truck still was not even in the garage, finally they bring the paper work and tell me it was no extra charge, It didn't make since so I went to dinner and it bugged me something was not right I called greenway's parts dept talked to Gabriel gave him the part # on the invoice and he told me it was standard oil not Syn I was mad not only did the service writer lie to me about the oil my service plan that I received from Daytona Dodge Ram included the synthetic upgrade. Then I spoke to Tom Tempesta Fixed Operations Director and explained the problem wile inconversation the service writer comes in and with great pride hold up the gallon jug of 15w 40w conventional oil and says this is synthetic I said you idiot synthetic only comes in quarts not gallons go ask your parts manager Gabriel So Tom said I will replace the oil I said to use the 5W 40W they changed the oil I drove off and remembered they did not change the filter I went back and they changed the filter but they never changed the original filter there should have been 2 filters in the drain tub and there was only 1 and the new one in the box THEY NEVER CHANGED THE ORIGINAL FILTER I was pissed. It gets better I get home after a wile I'm still mad they never changed my filter who goes home and checks there filter nobody how many people has this happened to so as I'm writing this out I look at my invoice and see they put in 5W 30W not 5W 40W that the manufacture Ram calls for and I said I wanted wile in the stock room after 5 hours at GREENWAY they still did it wrong now I have to go back and have them change the oil for the 4th time and the filter 6 hours to get a oil change right I paid $61,000 for this truck I have spent over $200,000 at GREENWAY in 10 years and this is how they treat me NOT AGAIN NEVER WILL I GO BACK AFTER I MAKE THEM DO THE JOB RIGHT.The Truck came with 15W 40W any idiot knows you never change from 40 to 30W DO YOUR SELF A FAVOR WATCH THEM DO THE JOB TO REALLY KNOW WHAT THE HECK THEY ARE DOING TO YOUR VEHICLE. OR JUST DONT GO TO GREENWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ninely

26 de jun. de 2015

While getting information about a potential new car purchase the salesman started explaining some information about the transmission. He stopped, looked squarely at me, and said, "I guess you really don't care about that now do you? Check out these cup holders." SERIOUSLY?????In addition I was shown 2014 cars and quoted prices and payments higher than if I had been purchasing a 2016 vehicle. I made an appointment to meet with a particular person and at that moment the bait and switch began. The car I was promised a test drive in was not available in life - only on the website, the person I had an appointment with was not available to meet with me, the gift card promised for the test drive was nearly impossible to obtain, and they seriously believed I would gift them my trade-in and still pay their $6000 mark-up.I visited this dealership based on an ad I heard on WDBO. I can tell you that nothing in the ad was accurate and I am now rethinking any endorsements I hear on that radio station.This experience was extremely DISAPPOINTING at best!

Terry

22 de jun. de 2015

I worked with Victor on the purchase of a almost new ford f150, he was very courteous and helpful, sending all the information I wanted and needed over the internet and getting all the information the dealership needed to help process the transaction before we even got there. We are working on a very tight schedule so this was very helpful and cut down on the time we had to spend at the dealership. Altogether a very pleasant experience.

ted1942

29 de abr. de 2015

never will i buy a call there they do not care after you buy the car i called and got no one to help me they were not there in the loan dept...

Chris G.

27 de mar. de 2015

Salesperson Victor Akimov made buying a new Jeep a pleasure. He was able to find a perfect Jeep that met all my wife's needs and gave us top dollar for our trade in sight unseen. We signed the contract and drove the Jeep home to pick up the trade in. Upon returning home I noticed that my estimated mileage on our trade in was close to 18k miles under the actual mileage on the trade in. I was so stressed out and worried that we would have to end up either coming up with a ton of money to put down to make up the difference or return the Jeep. I immediately called Victor to let him know of the mistake on my part. He told me to just bring in our trade in and they would work something out. I was so stressed the whole trip back. Upon getting back to the dealership Victor assured me that everything was ok and that they would accept the trade in as is. They were only concerned with my family being happy with our new Jeep. I would recommend this dealership to anyone they truly do care about their customers.

Jenny

22 de mar. de 2015

Victor was of Great help. He was able to find us our dream Truck and throughout the entire time we were at the dealership, he was patient. Highly recommended!

raed

1 de feb. de 2015

It was a pleasure dealing with Victor, friendly, and knowledgeable, answered all my questions in a timely manner, and explained all the details He took his time to get the truck ready for delivery, that Deep Cherry Red looked really nice when I picked it up.

Kyle1313

30 de ene. de 2015

I was very impressed with the way Joe Borrero helped me find the car I was looking for. He made the process of buying a new vehicle is very easy. I am thankful that greenway has someine that is willing to go the extra mile to help in anyway he could. Thanks joe I'll be back for another car soon. Greg

fmursaloglu

29 de ene. de 2015

I bought my first car from Burak he was very knowledgeable and helpful to me during the whole process. He fallowed up with me the next week to ask how everything was and I am pleased with the service. He will be my only go to guy on buying cars.

Roisoleil

29 de ene. de 2015

Monday night my wife and I we were all set to have a quiet night at home when she decided to go out looking at cars, and drag me behind her in the process. We were just going to look. We went to Greenway Dodge on Colonial in Orlando and we met a very pleasant young man who showed us a few cars; and to make a long story short, two hours later we drove off of the lot in a brand new Chrysler 200C. We went just to look, but the deal was so tempting we didnt want to leave it for tomorrow because we know for sure that lightning does not usually strike twice in the same place. The sales force as well as the finance team were patient, professional and very helpful. Im glad we went to Greenway Dodge just to look.

DorotheaP

23 de ene. de 2015

A week ago, I had a very bad car accident (not my fault) that injured me and totaled my 2014 Chrysler Town & Country. I was rather distressed, and decided to talk to Kevin Marleton, through whom we had purchased several vehicles over the last few years. The problem was not just that I needed a new vehicle, but we had also planned to purchase a used car for my son, and, after this accident, we weren't sure that our plans would work out money wise.Well, I went to see Kevin Marleton a few days ago just to talk things over, and a few hours later, I drove away with a brand new 2015 Town & Country, and had also purchased a good, used car for my son.It all happened quite fast, and Kevin simply made it easy. Kevin is such a professional person, yet also very sympathetic and genuinely caring. I don't know what I would have done without him. I can highly recommend this Dealership and Kevin Marleton. He will make sure you will get a great deal, and go above and beyond of what he needs to do.

baseballbef3

9 de ene. de 2015

The salesmen I dealt with was supposedly new. I heard the advertisements about how Greenway Dodge will give you 150% of KBB value on your trade. Well, for a like new car, the graded it as fair so as to lowball the offer. Upon agreeing that the car was worth more, they only upped their offer by $1,000, even though the car was worth $3,000 more. So don't let them fool you with the 150% of KBB value, because then they start trying to use rebates on whatever vehicle you're interested in to artificially raise the value of the trade in. And they do not show you the factory invoice of the vehicles like they claim. Also, they had another "salesman," come try to talk me into doing a deal. When I asked for the key for my car back, they tried to keep talking me into the deal. Finally, I got my keys and walked out, and then yet another salesman came outside and tried to talk me into another vehicle. Terrible experience, and I will not feel bad about purchasing from anywhere else.

Jmac2015

5 de ene. de 2015

My wife and I went to Greenway after seeing a car we liked on the company's website. We spoke with Victor Akimov about the car and after some real "horse trading" got the deal that made us comfortable. Victor was very professional, even when negotiations got "sticky". We appreciate everything Victor and Ron Griffin did for us. Kral in finance was excellent as well. So far I am very impressed with Greenway and very pleased with our new Challenger.

sherlock5

30 de dic. de 2014

Yesterday we had to take our Chrysler van in because while we were in the expressway our tire blew due to a tire defect. It ripped out our bumper along with the wheel well, the fuel filler tube and housing around gas door and we also had them put on two brand new tires because we didn't want to take a chance of the other back tire blowing out as well. They said after the repairs they would take it over to the body shop to see how much it would cost to fix the bumper if they couldn't fix it themselves. At that time they said there was a chance they might be able to fix the bumper since it was only the driver's side that was hanging. They called this morning to tell us it was all ready to pick up. I went there to pick it up and the service employee showed me where they put the bumper back on with chicken wire. I said they were supposed to take it over to the body shop if they couldn't fix it themselves and he argued with me saying that my husband said that he only wanted it "secured" not fixed. I was there at the time and know what my husband said and there is no way either of us would have wanted the bumper to be just "stuck" on with chicken wire because it is unsafe. He said that the body shop wouldn't be able to get to it for a couple of days. I told him I wanted it looked at and an estimate. He reluctantly went and got one of his workers to drive it over to the body shop and have them glance at it and bring it back. He got my e-mail and said he would e-mail me back the estimate when he got it. I asked him if it was safe to drive home that way and he said it will hold on for a little while. So I slowly drove home and when I got home I looked at it and it is hanging on. I don't see HOW Greenway would allow me to drive such an unsafe car on the streets where it may endanger others, but he didn't seem to care one way or another. In fact he made me feel like I was being a pain and that he just wanted to get me out of there. BAD DEALERSHIP!!!

cal45

25 de dic. de 2014

Outrageous mark up on the 2015 Hellcat Challenger. If a dealer decides to gouge the customer on a new sought after model, what ways will they try to gouge the customer on other sales and services to better line their pockets with? The only recourse I have as a consumer is to no longer consider Greenway dealerships for ANY current or future purchases and services for my auto needs.

BranchRanch

23 de dic. de 2014

My son really wanted a Dodge Charger RT. He had worked very hard and saved up some money. Although he was young, Victor kept his eye out for a nice car which fit his budget. It didn't take long, and he found him a nice clean 2007 with under 100K miles at a very reasonable price. Victor and the rest of the staff worked very hard to make sure that we were happy with the car and the deal.They search out prices on comparable cars in the market and try to make sure they have the best price out there.This dealership would be an excellent choice for you to use if you are in the market for a new or used car.Highly recommended!

zu.vazquez.14

4 de dic. de 2014

Kevin Marleton was wonderful! We got a great deal thanks to him. He was really professional and knowledgeable, we recommend him any day.Thanks Kevin

bdawgz

1 de dic. de 2014

Loved my experienced at Greenway not only did i gfet a great deal, but the service i got from Mr. Justin Dillon was wonderful., he was very fun,knowledgeable, and easy to understand. I would definitely go again.

schiffer

24 de nov. de 2014

Jonathan Jackson was Great! He was patient and understanding in every way. We took several test drives with him and looked at a few different models. All around it was a pleasurable experience.

lo_17_3

19 de nov. de 2014

Sales rep not very interested in making a sale and not very good at considering woman's perspective in the decision making.Also, deals that are discussed during one visit don't hold to the next visit a few days later. Very weird. One day the sales manager comes out of his office with very aggressive offers even though you are not ready to buy, and the next time when you are discussing the same number you were offered 2 days earlier, sales manager won't even come out of his office to talk to you.Well they not only missed a sale but also many future sales as I would have referred them to many students in the future - not happening now.

bama38

19 de nov. de 2014

My wife and I had not bought a new car in 12 years, our 2003 caravan had 217000 miles and was still running. However, it was time to buy especially with a Christmas trip to New York with the family coming up. We had looked on line and had already bee approved by Capital One Auto so we knew what we could do. A Dodge Journey was our first choice but after being shown them by Victor Akimov (who was great) we realized not enough room. He then showed us the Dodge Grand Caravan which was great, it had so much more room then our old one and was perfect. I don't like buying cars but my experience was very good with him. I am a retired Senior Chief and my wife and I both teach so time is money. Victor handled everything very easily for us and we got the vehicle we needed. Thank you Victor and Greenway Dodge. It is always hard when you drive from another city (Ocala, Fl) but it was worth it.

bob295ua

19 de nov. de 2014

Didn't want to even negotiate price I guess they want to sell cars text back twice and said not moving from there price had cash

ralphcastaneda

18 de nov. de 2014

Kevin Marleton was very charismatic and polite with me and my mom. We initially went to this dealership to shop and compare with other dealers in town. However, due to his professionalism and skills we never left. He helped us find exactly what we were looking for and we never left the dealership except when driving away with my NEW Ram 1500! Kevin please give our thanks to the young fella that accompanied us on our test drive (can't remember his name) he was very knowledgeable, friendly as well with this Ram - keep up the great work guys - there is a lot of professional talent at Greenway keep those customers happy and you got them for life! If you ever need Real Estate in Florida look me up on Facebook as Ralph Castaneda!

rdmapp

17 de nov. de 2014

Great Service!!!!!Jonathan Jackson was awesome.. Very professional and polite. He is a excellent salesman. I would recommended this place to friends as long as they can have Jonathan as a salesman.

shaliah walker

9 de oct. de 2014

I can honestly say I've never received better service. Mr. Atkins always kept me updated and informed about everything going on and did whatever he had to in order to make this purchase a success for me.

allan.johnson.9889261

8 de oct. de 2014

Only had the car 2 months first month bad oil not changed, then the transmission and second month payment due and the engine light comes on because of gas vent now they got me polluting the air they really got problems and they give me the run around on who is responsible to fix warranty or Greenway lol it was Greenway but they said warranty call back and come to find out it was Greenway responsible now they want to tow my car and I be without until when? ??? I don't understand why i cant get it fix close to me and have the dealership bill them no they want to tow and leave me car less. And they can't tell me when lol really first and last car purchase from them I hate the experience and really wish I went to other dealer that my first mind wanted to go with not worth the drive again.

Patricia Hackett

8 de oct. de 2014

Manny was the nicest sales rep. ever! He was very patient and informative while showing me the 2014 Chrysler 200. A Great car! Thank you, Manny!

MATT HOMRICH

27 de sep. de 2014

Not everything was perfect but Erik fritz made it right for me in the end I would recommend this place for a used or new vehicle.

ynalopez

12 de ago. de 2014

I bought 2 cars a day later came back to swap one of them. Justin and FritzWere very helpful and understanding.I am very happy with my new cars and so is my wife. I would definetly recomend Greenway Dodge.

sgweyer

22 de jul. de 2014

He is the best salesman we have ever dealt with, he was honest, funny and polite. We bought the nicest used vehicle ever, a 2012 Chrysler 200. We will be back with our future purchases.

Jovanim

20 de jul. de 2014

Victor is awesome he is very friendlly and can make things happen he will be willing to work things out with you great jobb victor!!!

loggiarch

9 de jul. de 2014

We must have looked at all the used trucks on the lot and then some. Nader's determination to find me the right truck was tireless and he came up with the right combination of the appropriate vehicle and price. Greenway's strength lies in its vast selection of vehicles on site allowing the customer to look at and test a number of different options.

rachelle61

29 de jun. de 2014

for a change i had a great experience buying a car. nader was awesome he wasnt pushy like some were that i have dealt with at other car dealerships. he really was trying to make it happen for us. i think we were only there 4 hrs, total from start to pulling out with our equinox. then the next day we got a call from the finance guy to tell us he got us an even better rate that would include gap ins. an an added 2 yr warranty an our pmts. would be 30. less then what they were to originally be. thx nader when its time to trade this one up we will be going back to greenway dodge an will recommend greenway dodge to everyone. alan an rachelle

dewayne84

18 de jun. de 2014

I purchased a 2007 Cadillac Escalade Ext on June 9, 2014. My salesman was Cesar Rios and I am pleased to have had such an awesome salesman. He did everything possible to make the purchase possible and was very polite. I had some issues that needed to be resolved with some service and he went beyond the call of duty to accommodate my needs and schedule. The entire experience was very pleasurable because of Cesar. He's a valuable member to your team!!!!Thank YouMrs. Reed

JaimeJCP

12 de jun. de 2014

I worked with Jonathon (Guzman) locating the car I was looking for, and he was very responsive and professional not only locating the right vehicle with the specs I wanted, but he also put together a good deal. I highly recommend Jonathon... he is a great Internet Sales specialist!

yellowbreeze

12 de jun. de 2014

Rob put me in a new reliable car now I dont have to worry about if my car is going to make it from point a to b . Rob is a blessing to me and my family .Thanks Rob

Stephanie70

12 de jun. de 2014

I am so happy with my new car!! I wasn't sure what I wanted nor if I could afford a new car, I had gone to two other dealerships with no luck and I was bummed out. Came into Greenway and was greeted by the salesman, Rob Redgate, and he was amazing! Was so knowledgable about the cars on the lot and of the competition, helped with the pro/con list, made sure I felt comfortable duing test drive to make sure I liked the car, which I did, and he was so attentive to detail, listenend to what I wanted and didn't try to pressure me into stuff I didn't want/need. He was to the point and very friendly! He is the kind of car salesman that they should all be. Thank you again Rob!

heavyman

11 de jun. de 2014

I came in and purchased a Dodge Ram. Jackson was awesome and my experience was a very pleasant one. I would definitely recommend Jackson to friends, family and coworkers. Thanks for all you help Jackson. Love the vehicle.

tjohnson64

10 de jun. de 2014

When I finally decided I needed a vehicle other than two motorcycles during the Florida rainy season, a Jeep Wrangler was the only thing I wanted. I dealt with one dealer that kept me on a string for a week for a Jeep they had been advertising for several weeks. When I finally talked to someone with a little intelligence, it turned out it was still 2 weeks away from being there. They claimed it was at their Lakeland sister dealership. I talked to them, they were advertising the same Jeep but they didn't have it yet either. After being put off and overlooked by several other dealerships I heard from Michael. I haven't bought a new vehicle since 1986, and almost didn't this time. But Mr. Norris was extremely patient, gave me several different options and restored my 40 year desire to own a Jeep. Michael was always available, even on his days off, but never pushy. He made this a very positive experience. I would recommend Michael and Greenway Dodge over any other dealership in the Central Florida area.

randy1109

7 de jun. de 2014

the sales experience before the purchase was great,its the after the sale that was frustrateing.i was recommended by greenway ford next door because they did not have the vehicle I needed there and the dodge place had the exact truck I was looking for.i bought a certified(what a joke) 2011 f150 with 39,000 miles.the truck needed a spare tire and rob said no problem,never heard from him again!needed another key,no problem,same deal!after having the truck for a few days I noticed some things and heres the list,the bed was beat to xxxx under the new bedliner,(tried to hide)noticed bodywork like the truck had been wrecked on the passenger side(pretty crappy body work at that)!stepped on the bumper to get something out of the truck and it almost fell off!all the bolts were loose!the tail gate had been changed and the key doesn't work!passenger side caliper locked up after one week!took it in to get tires balanced and the tire shop said they were all dangerousely dry rotted!when we had the tires off the rear of the truck, the rubber nubs that are in place to keep it from bottoming out had clearly been bottomed a lot!the air dam under the truck was damaged from a tow or repo!so who certifies these vehicles?a bunch of dummys if you ask me!these are things that should have been made known to me before I bought the vehicle.i guess maybe my fault also for going to a dealer I thought I could trust!bottom line don't trust any dealer especially any greenway dealers.oh by the way I have called several times and emailed in the last four weeks I have owned the truck with no response! (doesn't surprise to me at all)

beamsj

6 de jun. de 2014

I have completed over 50 car purchases in three different countries and over ten different states in the last 28 years. I am usually very unconnected with the dealership and salesperson, just waiting for the long and drawn out experience to be over, until this time. I went in to look at diesel trucks to pull my camper, just looking with no intent to purchase, and was assigned Melvin Kelly as a sales rep. He showed me those diesel trucks that I had asked him to see, and when I told him that the reason I hadn't purchased one of the big trucks already was the price and size of the truck far surpassed what I actually needed. Melvin asked me what I was looking for, what I needed the truck to do, why I felt that needed such a big truck. To my surprise Melvin actually listened to me, then recommended that I look at Dodge's new 1500 Eco Diesel truck. My camper is approx. 5000 lbs so this truck was exactly what I needed. Not only was it 15k dollars less than the big diesels, it also doubled my fuel economy in my day-to-day driving. I was so impressed that Melvin actually sold me what I needed, and not something incredibly more expensive and less useful for personal needs. I have looked at these trucks many times over the years and most car salesmen simply push harder when I tell them that it is more than I want to pay. Melvin told me that me needs would not warrant such an expensive truck and that I would be better off keeping the 5.7 ltr hemi that I already owned. Impressive.Plus, the car manager, Matt Bishop, took time to actually talk to my wife during the deal, explain to her some of our finance options, and made her feel welcome when she approached the managers desk, a normal no no in most car dealerships. I came in just looking and left with a truck that suits my needs and a car dealership that has earned my respect.Greenway Dodge gets my best car dealer experience ever rating and I truly appreciate both Melvin and Matt's attention and patience with me and my family. They will get a visit from us from time to time just to say hello and let them know that we truly appreciate being treated as a valued customer and not a push for sales.

wallacegj

6 de jun. de 2014

My Wife and I spent a month or so shopping different brands and dealerships in search of a 3/4 ton heavy duty truck. We were very disappointed at the lack of professionalism and customer service that we experienced at many of the Orlando dealerships. At Greenway Dodge we were greeted promptly and Hiram provided exceptional sales assistance. He happily answered our questions and showed us several trucks, even in the rain. We returned several weeks later to take advantage of the rebates and incentives currently being offered on RAM 2500 trucks. Once again, it was raining and Hiram provided the same level of service. Thank you Hiram and Greenway Dodge, we will be back to by my Wife a new Trailhawk soon!

KSRAY

5 de jun. de 2014

We had been working with internet sales for over a week prior to finding what we were looking for. My husband was emailed all the informaiton for the vechile we were looking for and we were very excited to have have finally found the one. Prepared to purchase a car that night we emailed back to internet salesman letting them know we would be there that night with a reply that he would be there. Well after driving 40 min to get there only to find that the vechile we were emailed only a few hours before was sold and the salesman we had been talking to was no where to be found. We were ready to walk out and spend our money some where else. That is when Justin stepped in, he did everything he could to try to find us a vechile that was similar. He was a straight forward salesman. No BS, we cut to the chase I told him what we wanted and he was determined to find that. After spending some time and not being able to find anything we were headed to the car when Justin said let me try one more thing. That is when Craig stepped in with Justin and talked to us about opitions we didnt think about. Needless to say rather than buying a used car we walked out with a fabulous brand new 2014 that I had only dreamed about. They were quick and efficent with no BS. Thank you Jose for making the finance process easy and Thank you Justin for giving us reassuring us to stay and have confindence in your product. Thank you Craig for a good experience. Needless to say we wont be using the internet salesman again in the future and I dont recommend that anyone does. Love my new ride!

Alexnova

5 de jun. de 2014

He was a very positive person and very friendly. I drove from an hour away to look at a used vehicle. It was exactly as I had hoped it would be. David helped me with getting the approval and letting me drive off with my new car.

Tbrigham

2 de jun. de 2014

Me and my husband were in the market for a new car and went to greenway dodge this is where we met Kyle he was a very knowledgable and friendly salesperson not only was he quick but we never felt pressured into anything we didn't want to buy. By the end of the day we bought a new car and the experience was great. We will definitely be recommending Kyle to all of our friends and when we need a new car again we will be back.

tedrajanae

1 de jun. de 2014

Had a great experience with Kaz. He was very knowledgeable with new and preowned inventory! I didn't feel pressured at all, and felt that he gave me the chance to ask questions and take the time I needed to make an informed decision. I would recommend this dealership and would encourage future buyers to work with Kaz.

KYBeaty

1 de jun. de 2014

My recent experience and purchase from Greenway Dodge was great. Ben was very friendly and knowledgeable and helpful with the purchase of my car. I will definitely recommend Ben and this dealership to others. I am looking forward to my next purchase in the future.

chrissy1

1 de jun. de 2014

Great friendly dealership, worked with Ben and Justin wood, they were very helpful in selecting my minivan, will do bussiness there again in the future .

roger65

1 de jun. de 2014

My wife and I came to Greenway after we had left another car dealership yesterday. Needless to say the other dealership was rude and acted as if they did not want my business. Willilam Leigh was great and he made sure that we had all the information we needed to make the right decision on the Dodge Charger we wanted. We are happy with the customer service, the Charger and we will come and see William again when we need another car.

Jeepfan1941

31 de may. de 2014

Paul a French is the absolute best salesman I've ever worked with. I purchased my sons new Avenger from Paul six months ago, and just bought another one from Paul for my Nephew. So, I've obviously enjoyed working with him. Paul is not a pushy overly aggressive salesperson , that is rare and appreciated by the person stressing over the purchase of a vehicle. He gets the job done by being personable, honest, knowledgeable and sincere. So, here's to Paul! In my opinion, he should be given manager stripes soon. I would much rather complete my entire transaction with him. It's sometimes the "other" guy who comes out, that puts me off and makes me want to walk away. Brash and pushy is not managing. I am a retired Vice President of a major company, so I know of which I speak.

Ace143

31 de may. de 2014

We purchased a vehicle from this dealership and were extremely pleased with our overall experience. My husband and I had the pleasure of working with our salesman, Justin Dillon. He was professional, courteous, and on the ball. Very impressed. No nonsense sales tactics or pressure. My husband and I felt as if Justin was a friend helping us through the buying process. Aside from how awesome our new vehicle is, working with Justin felt like an added bonus. He kept us comfortable AND informed from beginning to end. We will definitely come back to this dealership and hopefully work with Justin again!

HappyAsHippo

31 de may. de 2014

I had spent all day at other dealerships searching for the right car and price. By the time I got to Greenway, I was tired and annoyed. Cesar was pleasant in greeting me and offering his expertise. I was quite impressed with his professionalism throughout my visit, and how he worked with me to be sure I got what I wanted and at a fair price. He even happily stayed past closing time to ensure my needs were met, and followed up with me to ensure my satisfaction. Not only am I am beyond satisfied with my experience with Cesar, I plan to return to him in the future. I have already recommended him to family and friends, and will continue to do so.

gdmf

31 de may. de 2014

Matthew was very helpful and easy going. He made our car-buying experience very pleasurable and I would recommend him to anyone looking to buy there.

Tisar33

31 de may. de 2014

THe most pleasant experience I ever had with purchasing a vehicle...to date...would be at Greenway. My salesman was pleasant, professional,knowledgeable.He let me know every detail of the vehicles before I actually purchased it.I was really impressed with his prompt response of any questions or concerns I encountered during the whole process. I would definitely prefer Mr Kelly,and Greenway to anyone who asks.I love my car. And well consider Greenway..when purchasing my next vehicle

jb345647

30 de may. de 2014

We purchased a Jeep Grand Cherokee with John Ullman and had a great experience. He is friendly and very knowledgeable about the car. He was very easy to work with.

Cwalstrom16

30 de may. de 2014

Jacob was my salesman and he was fantastic. After showing me several different makes and models and feeling out what I was into he ended up putting me in a Fiat 500 (which I never thought I'd like) and I ended up buying one! They really know what they're doing there and are there to help. Jacob was very helpful with the whole process all together and I will definitely be going back there for my next car.

Temple78

30 de may. de 2014

I purchased my 3rd Jeep Cherokee (the previous two I put over 250,000 miles on each,1987 and 1999). This new Cherokee is terrific with a 6 cylinder engine and nine speed automatic it has given me 31mpg on the highway. That was an unexpected surprise. Orlando and Mehmet were very helpful in getting a good deal that I can work with . Even with my less than stellar credit I currently have. Orlando was very personable and gave very good knowledgeable advice.

richfig

28 de may. de 2014

Upon my arrival on 5/23/2014 at Greenway Dodge, Noel Brookins presented himself as a personable individual and immediately offered his assistance. Seeing as how none of the 3 dealer contacts referred to me by USAA were available, Mr. Brookins took the lead in seeing what needed to be done. He showed initiative and handled the subject process from begining to end with dedication, professionalism and utmost customer service care, even with subsequent follow up concerns days later. This young man is certainly an asset to Greenway Dodge and should be exemplified and commended as such, for his abilities in Sales and Customer Relations. Please convey my thanks and a "Well done" to Mr. Noel Brookins.Sincerely,Richard Figueroa, CWO4, USN(Ret)

momolu1974

26 de may. de 2014

Thanks to Justin Wood for all his great help,he's help me pickup the right jeep,and i really love my 2014 wrangler Jeep.Thanks again Justin Wood.Momolu Kamara.

Shampm

20 de may. de 2014

Kevin was helpful and considerate of our time. He helped find what we were looking for. We will definitely have Kevin help us again! Thank you!!

Anonojmv

20 de may. de 2014

---------Updated Review---------------As of May 25, 2014-----------------My spouse and I had a no hassle purchase today with one of the two Jeep Wranglers we discussed being interested in. Eric honored the price as discussed by phone and he met us in person prepared (invoice of price agreements etc.) to confirm the deal when we arrived at the dealership. Kudos considering it was a busy (especially for him interacting with many other customers on the floor) Saturday for them nearing Memorial Day. As I stated in my previous update this was a night and day difference from my first experience the other day. Also, I got to work with Jamie and Jonathan who were knowledgeable Sales reps and helpful with preparing the vehicle for test drive, prep and take home.Jamie took us on the test drive. Also, props to him for making my wife a little more comfortable with us purchasing the higher end model over the lower (Rubicon vs Sport), while also tactfully/respectfully providing us time/space to talk. However, my wife and I wanted to eat and think about the deal a final time. So we left the dealership and came back. He never attempted to pressure us while also remaining tentative to our wishes.Jonathan took over with us since Jamie must had left when we got back to the dealership (we told them we still wanted to think about the deal). He did the vehicle prep and send off/take home (i.e. ensuring vehicle cleaned out.....detailed...getting us to finance area etc). I'd recommend those guys as well considering Eric doesn't typically directly interacts with customers (he's not a sales manager, but was responsible to see that my wife and I were treated well since I had a bad experience days before). Doc fees were miscellaneous expenses and Gov't fees were updated (lowered) to reflect the deal. ---------Updated Review----------------As of May 23, 2014---------Eric contacted me shortly after having my bad experience at Greenway. He took his time to walk me through pricing incentives offered as a Student, Military Veteran and USAA member. This was in response to the poor review noted below. So props to Greenway for going out of their way to contact me and make things right...In fact, they (particular Eric with his sales manager) went above and beyond to earn my business. This was a night and day experience from this dealership. Eric didn't try to justify my experience in any way as it was my experience. His objective was to do what he could to make things right on my end and the dealership's end. While nothing has been agreed to as of yet for a vehicle purchase, we were able to work out a reasonable deal and he took the time to explain everything in the pricing to me (I live about an hour away from the dealership). This was what I expected when I first went into Greenway and what I experienced in the past with this dealership. Not to get too much into pricing, but there was a more realistic offer given on the trade of the Tacoma I mentioned earlier (Still below KBB unfortunately, but made up through more aggressive vehicle pricing). Also, Eric explained to me that the reason the full guaranteed savings (offered through USAA) wasn't available on the new 2014 jeep was because the vehicle didn't exist on their lot and they are obtaining the vehicle from another dealership. I don't know the full details as to why the full incentive wont be offered (Im assuming to mitigate transport costs), but it was better than having no explanation/acknowledgment at all. I've left my review below in place because it was my personal experience. If anything, I would say this goes to show that the dealership overall cares about its image, reviews and customers. In actuality, I'm sure they get enough business to just move past one disgruntled customer, but that wasn't the case I feel that they should get credit for this (hence my follow-up review). I did change the customer service, overall experience and price from ones and twos to all fours. Had I had this experience the first time, they would have definitely received a five star rating from me. Perhaps next time.----------Summary (experience in a nutshell):----------I'm a retired veteran and a full time graduate student. I'm also married with a child. I went in with a USAA voucher and should have had a savings of $2974 on the retail price of a Jeep of $25,375 after options. The sale price of the Jeep Wrangler Sport should have been $22401 after options. Greenway offered to sell for $24,175.My trade offer was over $3k below KBB value on my truck in good (if not better) condition. KBB was $13,694 (upper value); Greenway offered $10,500. High Fees:Gov't Fee: $899Proc/Doc Fee: $899I felt unvalued and put off as a potential customer that has purchased the same vehicle from this dealership in the past.----------Further Details (experience w/further details):----------This dealership does not offer aggressive pricing from my experience and didn't even consider my $1k ($500 mil and $500 student on the purchase agreements) incentives on the vehicle purchase I was interested in (2014 Jeep Wrangler Sport). These incentive are from the factory and they did not include the USAA guaranteed savings of 1757 either (and additional savings of $217 for accessories/options).They also promised to value my USAA guaranteed savings of $1757; they only offered $1200 on the purchase agreement. This did not include the additional $1k saving as a retired vet and student. Also, I had a trade worth nearly $13,643 (uppe value) in good condition (better than good condition though with brand new tires only three weeks old) according to Kelly Blue Book. The dealer would only offer $10,500 on a trade. There is a "Proc/Doc" fee of $899 and a "Gov't Fee" of $899. After trade, the dealer wanted me to finance $13,900 (originally $16,078). The sales representative was agreeable overall (not rude in speech), but did not honor calling me back when he said with the excuse that he was busy and with other customers I felt very put off and unvalued as a customer. For example, I'll contact you in the morning and I don't hear back until the evening. Another was I'll call you in 15 to 30 minutes, I did not hear back until hours later and so on.This was a very poor and unprofessional experience. I cannot recommend this dealership with its current staff and management as of 5/20/2014.I purchased a Jeep back in 2008 and didn't have any of these issue with this dealership. It looks like staff and management are changing for the worst; or just from my experience unfortunately. This is just my personal experience and I hope that others do not have to go through this. I just wanted to share my experience so other customers can be more informed as they research their vehicle purchase. Especially any military or students.

Scottieone

15 de may. de 2014

It has been a month since I purchased my 2014 journey and I just went back to these guys and got a new 2013 avenger sxt from them, I tell everyone to go see these guys cause they treat you like a person and not a number, will see them when I need another car

santiago21

14 de may. de 2014

The most difficult dealership to deal with bought a jeep 18 months ago paid 9000 only put 5k miles on it now they want to buy for 3K. This dealership is a total rip-off.

hpmontoya

2 de may. de 2014

Victor did an outstanding job of putting me in a car in one day. Very professional. Very Trustworthy.I will buy another car from Victor.

BONNIEB06

30 de abr. de 2014

Derek Flynn helped me find my perfect car. He made sure the car had everything that I needed plus more. He worked with my budget and got me a deal that I could not refuse! Very friendly and always answers phone calls. Thanks Derek for all your help!

Chrismnoe

30 de abr. de 2014

I researched several dealerships and nobody was able to come close to Greenway Jeep. We dealt with Jonathan "Jackson" and had a great experience. This is my 7th car purchase and based solely off the fact that Jackson was such a class act, we will be going back to upgrade my wife's vehicle. I HIGHLY recommend, that if you are looking for a Jeep, or Dodge see Jackson and you will put that negative car buying stigma behind you!!!

2907278

30 de abr. de 2014

Had a great experience with Mike here when buying my Grand Cherokee. He went above and beyond to find the exact one I wanted for my family and it was a very quick experience. Definitely recommend!!!

bdawgz

30 de abr. de 2014

This is the best car dealership I have ever been to Justin D was awesome and so was his managers. I will definitely buy all my future vehicles from here and would advise everyone to do the same .......

Pparker12

30 de abr. de 2014

Melvin went above and beyond his duties. From the minute I walked in, I knew I had chosen the right dealership. The experience I had with him was just mind blowing. I will definitely buy a car from him again.

santosjacki

30 de abr. de 2014

I just want to thank Mehmet who helped us to purchase 2014 chrysler town and country for my family. Overall i have been couple of places in order to get the right salesperson and the right dealership and the right price. We were at greenway dodge and our salesperson was mehmet. I really really had huge experience. He was professional he knows what he is selling and what we need. Negotiation was done after 5 minutes. I dont like back and forth situation and i was so happy to get my best deal. I will definitely recommend to my friends and family. Also attention readers! This dealership works for you,saves your time and your money.Mehmet again, thank you so much for your afford and your honesty. I will come back when i need other vehicle.

maegs

29 de abr. de 2014

Jackson is the one to seeWow...what can I say , but thank you Jackson for not treating me like an idiot like the others when I really didn't know what I was looking for or how much I wanted to spend. Unfortunately, I still need to save a bit more and boost my credit to have the car that I really want. When I am ready for this purchase, I will be coming straight back to Jackson to assist me through the process and purchase. Jackson, thank you again for being so patience and understanding with me and my financial needs.

Sftromms

29 de abr. de 2014

My wife and I had been looking for a compass for a couple months. We happen to see a limited on the Internet and went to take a look at it. Justin was a nice and knowledgable. It was a nice smooth and easy buying experience.

eggovision

29 de abr. de 2014

I went to Greenway not even sure I wanted a Jeep. I was introduced to Sam who listened to my wants and needs and was more than glad to show me several vehicles which may have worked. We test drove the Compass and Patriot which were very nice, but not quite what I wanted. And then there was the Cherokee. Sam showed me a Latitude model with all the features I wanted. He had it in black which is my favorite color. One test drive and I was sold.The negotiation was quick and painless and I was out of the dealership not more than an hour after selecting the Cherokee. I love, love, love my new Jeep and will be coming back to Sam at Greenway for all my future vehicle needs.

deeperez

29 de abr. de 2014

Burak was awesome,Courteous very caring and knowledgeable about the charger.i think he was outstanding.Definitely a 10 out of 10.We found that Greenway Dodge is better than all the rest.I doesn't take all day

jcollison

29 de abr. de 2014

Ben was great to work with, very professional,friendly, wasn't pushy at all one if the reason I bought from him, he did not pressure me at all, I will be coming back.

joseph1010

29 de abr. de 2014

I went to Greenway Dodge not sure what type of vehicle I could afford. I met with Sherman Burrell who assisted me in selecting a vehicle and really evaluating the cost of ownership. I purchased a Mercede, which I never thought I would be able to afford, I love my new car, thanks Sherman and thank you Greenway Dodge.

orlando40

29 de abr. de 2014

Gary and Manny were great. They had me in and out with my new Chrysler 200 in 1 hour and 15 mins.Thanks for a great buying experience.

jmcglock

29 de abr. de 2014

I'm not very fond of the usual experience at large dealerships but shopping at Greenway Dodge was phenomenal. Jacob's ability to allow me to shop on my own with on-demand advice and technical information, made my shopping experience my best yet! He was very polite and knowledgeable and wasn't the typical "pushy" car salesman. He took the time to make sure I understood what I was shopping for and what was available that fit my needs. I thoroughly encourage anyone who is buying from them to request Jacob Scott to show you around the enormous lot they have at Greenway. My experience was excellent and he'll be sure to make yours even better. I'll be buying from him on my next purchase and urge you to do the same! Enormous selection for bottom prices!

Irina415

29 de abr. de 2014

We were planning to go to several dealers in one day, lookingt to buy a 2011, 2012 or 2013 Journey or Liberty. David quickly figured out what type of vehicle my wife wanted and eventually found us a Jeep Compass that was a 2014 with only 4400 miles. After some discussion we decided to buy this 2014 instead of an older model, because it was not much more than the older vehicles that had a lot more miles. We got a good trade in value, dealer financing and a good price in the end, and David was great to deal with. We will recommend your delaership and Dave Atkins to our friends.

bchflordia

28 de abr. de 2014

David was awesome,Courteous very caring and knowedgable about the journey.We both think he was outstanding.Diffinitely a 10 out of 10.We found that ya'lls dealership is better than all the rest.I doesn't take all day.

Pagan1432

28 de abr. de 2014

Thanks to the service provide for a great staff, especially Mr Orlando Soto !!!! I will recomend this dealers to my friends & family , love my new car !!!!

Jeepfan1941

28 de abr. de 2014

I bought a new Jeep Cherokee from Paul. I have never had an easier vehicle transaction. I would definitely buy another vehicle from Paul and so should you.

beautyann7414

28 de abr. de 2014

I was having some problems with my car so I contacted Greenway about a VW GTI that I saw on their website. William Leigh was the salesperson who contacted me and we set up an apponintment to come and look at the car. William worked hard to get me to a payment that was comfortable to me and my family. I would recommend Greenway and William Leigh to anybody who needs a new car he was great and I love my new car!Amanda

victorialynne333

28 de abr. de 2014

Our salesman, Kaz, was very helpful! He made our buying experience a lot less stressful, and addressed any concerns we had with purchasing a used vehicle. We ended up with a great vehicle with a better price than we have seen anywhere else. I would definitely recommend this dealership!

Mich1978

27 de abr. de 2014

She was friendly and easy to work with. I came in to look at the Dodge Journey and she was very knowledgeable about the car. We went on a test drive and she explained all the features and warranty that comes with the car. She made the buying fast, easy and low pressure. I love my Journey.

linear1115

27 de abr. de 2014

My experience with Greenway Dodge let me know that shopping for a new vehicle for my family isn't as easy as we thought. I would really like to thank William Leigh for all his knowledge and time. Mr. Leigh answered all of my questions and showed me he was knowledge.able of each vehicle. I asked about gas mileage and warranties and Mr. Leigh had answers for me without making me feel like I asked silly questions. I actually fell that I bought my vehicle from an old friend. Thank you Mr. William Leigh!- Jennifer Brown

smals

27 de abr. de 2014

I purchased a used Jeep Grand Cherokee from Mike Norris at Greenway Jeep in Orlando, FL. I was very impressed with his direct approach. Easy negotiation on price and fast service put me out the door in an hour. I highly recommend this dealership and have purchased other vehicles from them as well.

Supercomp260

26 de abr. de 2014

Matthew was far and above the best salesman I have ever delt with. Went out of his was to help me and make my purchase easier and better. He is a commendable assert to your dealership Thanks againGlen Cunningham

DorotheaP

25 de abr. de 2014

On 23 April, I went to Greenway, to look into an upgrade of my 2012 Grand Caravan. I left with a 2014 Chrysler Town & Country, and extremely happy. Once again, I dealt with Kevin Marleton, which is always a pleasure.

Perlita52

24 de abr. de 2014

Received a call from Mr. Eric Fritz, to let me know Mr. Eric Kurdac inquired on the matter of my vehicle; I got great news! the van will be repaired. They will order the part and the service department will notify me to arrange an appointment to take back the vehicle for the repairs. Thank you for giving me faith back in great Customer Service, I appreciate the cooperation and concern.

jovalle

15 de abr. de 2014

I went to test drive and buy a car on 4/11/2014 at Greenway Dodge East Orlando posted on AutoTrader.com a new Dodge Challenger Shaker 2014, to make sure they sill have the vehicle I head over and test drive, the online price was way lower $35k plus, when I went to the dealer , Noel Brookins as a "good sales man" got the car ready for test drive... after test drive I ask him about the price of the car "the real price" and explained to him that the reason I went there was because the "online special" , Noel told me that "I cant trust the online special because they will put all applicable incentives and I didn't qualify incentives" and he turned rude ... Kevin Marlenton tried to sale me the car upon the MSRP of $41k plus ... finally I left ... without a car knowing that this was a Scam Practice Called Bait And Switch!!!! After leaving the dealer and having a smarthphone ! I checked that the car I saw was still posted at the price of $35kish and send a email for more information.... but you can guess Right !!!! as up today I been IGNORED.... yes a possible buyer ignored by the online department... But wait there is more ... less then an hour later after I left the car dealer THE ONLINE PRICE WAS CHANGED TO MSRP!!!!!AS OFF TODAY I BEEN IGNORED BY ALL EMPLOYEES at GREENWAY DODGE INCLUDING MANAGERS as the Internet Sales Manager Orlando Soto again IGNORED!!!! The lack of response and actions speaks for themselves! My advice to all car shoppers is go with Honest Dealers Definitely do not go to GREENWAY DODGE!!!! RED Light!!!! D isn't for Dodge is for DISHONEST!!!! you expected this for small car dealers kind of buy here pay here but what a Shame Right !????BTW They know who I AM!!!!

ccgarrett4

14 de abr. de 2014

My salesman,Victor Akimov,was a true blessing. I wasn't able to keep my original appointment. When I finally arrived, he was very pleasant. Victor never made me feel like I was being pushed into something. My request were not ignored and Victor did everything to satisfy what I was looking for. He made my experience one I will never forget. I will recommend him to everyone I know.

simone077

5 de abr. de 2014

We have been loyal customers with this Dodge dealership for many years. The staff is very friendly. They give great incentives to past customers, which is an added bonus. We will continue to buy and service our Dodge at this dealership.

strayhog

31 de mar. de 2014

Victor met me at the door coming in, very friendly. Asked what I was looking for.......told him wife's car was wrecked and wanted to replace with same year, make, model, equipment and for the price the insurance company offered for settlement. Found the exact car for the right money and had us out the door in about an hour! Best sales experience I have ever had in my 64 years! Victor was a pleasure to work with and is sure to get my next car sales.

Bigred29

27 de mar. de 2014

This dealership was hired to fix the problem I was having on my dodge 1500. Long story short they charged over $400 and didn't resolve the problem. Even worse than that they ran tolls while they were returning my truck and won't pay the fines. I have sent the receipts to the service rep, the service manager, and the service director. No resolution yet. This was in Nov 13 today is Mar 14. Don't go to this dealership.

Ramguy14

26 de mar. de 2014

My experience with Scott and Greenway is defiantly 5 star. There was no waiting around, Scott showed me exactly what I wanted and then made it mine. I also noticed other customers having the same experience. Also the selection at Greenway Dodge was incredible.

ht8570bkl

22 de mar. de 2014

I absolutely have to write this review because no one could ever have convinced me that a dealership like Greenway Dodge existed anywhere on the planet, and I've seen quite a few dealerships in my years although I had no experience with Greenway prior to now. I'm sure some of the salespersons and managers from other dealerships still remember me but certainly not in a good way. To make matters even more difficult for the salesperson and anyone else who has to deal with me, this purchase was for my wife so I'm even a worse customer when that's the case.I don't ever buy a car without knowing exactly what I want down to the smallest detail so I'm generally a salesperson's and manager's worst nightmare and proud of it. It typically only takes one move to try to convince me to accept anything different after all my research and I'm immediately out the door. I know what I want and that's what I'm going to buy regardless of how long it takes or how many frustrated people I leave along the way. After all the research on the particular car we wanted for my wife, we found that this was going to be a lot more difficult than we initially thought just because there was so little inventory that matched our criteria, and each dealership had the attitude that they were siting on a gold mine with the low inventory situation, although I certainly wasn't dumb enough to point that out. Then the inevitable "monkey wrench" was thrown into the situation when I had to have unplanned surgery just as I was actually ready to start hitting the road and traveling to dealerships. It was starting to seem like this just wasn't meant to be and I would have to reset the clock and start over in the future.. Although still recovering from the surgery and using a wheelchair and a walker for the first time in my life, I did an Internet search and saw that Greenway Dodge had what appeared to be the exact car we wanted in their inventory with a price matching very closely to what I had calculated as fair to both the dealership and me. I knew I was pushing it but I called the dealership and spoke to a lady named Evalina to see if the car was still in their inventory and things just got better from there. After explaining my situation with the lack of mobility, she set up an appointment with Ron Griffin to see the car just a couple of hours later. Ron called me at my home, gave me directions right down to which entrance door to use and assured me he would meet my wife and me there and have the car ready for inspection. Since my wife and I are both mechanics, I had no qualms with her doing the engine and drive train inspections since I was confined to that infernal wheelchair. We've gotten the inspections down to an art over the years and I trust my wife's judgement implicitly. She will find things the mechanics missed and usually knows more about the car than anyone. Yep, she's actually pickier than me when it comes to inspections. When we arrived at Greenway, Ron met us at the door as promised and introduced us to Victor Akimov, who is no doubt the most professional salesperson I've ever met at any dealership or any other business. When we were ready for the test drive, Victor loaded the wheelchair in the trunk, my wife took the wheel, and we were off. After arriving back at the dealership, I asked Victor to give us his best price because I was wearing down from the surgery and shouldn't even have been out of the house except for the fact that this was probably the only shot I would get at this particular car for a long time to come. In any event, for the first time in my car-buying life, we were within $100 of each other on the price and it was a done deal. My wife wrote the check, Maribel took care of all the paperwork including a glitch by our bank regarding the check, and we were home before 6 PM. Never in 30 years have I had such a smooth, professional experience buying a vehicle. The fact that the dealership is able to put together such an incredible team of professionals like this is next to impossible and I know that from my own experience in the business world. The ratings don't go near high enough to give them the true recognition they deserve, but I'd challenge anyone in any business to even try to compete with this team. I highly recommend this dealership!

smmrtyme1225

14 de mar. de 2014

Drove from an hour away to get here, David was awesome! He really listens to what you want (and don't want) and he isn't there to waste your time. We had a horrible experience at a local Toyota dealership. We got so much more than we anticipated, great deal, great customer service. Totally worth the drive! Very happy customer!

sickes

6 de mar. de 2014

Scott Sheffield was an awesome salesman! He was very friendly and we enjoyed working with him. His service made up for our experience with the finance department.

Tina10

12 de feb. de 2014

My son and I came in for a car for him. Hiram Gonzalez and the other staff we dealt with were terrific to work with, and understanding of our particular situation. Thanks to him and the dealership my son has a car he is enjoying.

LancerOwner1206

25 de ene. de 2014

What a great car buying experience. This is the first time at this dealership and I will be returning without a doubt! Victor did everything in his power to give me a easy going car buying experience! He has for sure raised the bar when it comes to car salesman! I look forward to returning my business to victor as long as he is in the business!

tiregal25

23 de ene. de 2014

Joe was very knowledgeable and helpful. It was a great car buying experience all around. I will recommend him to all my friends and family.Thank you Joe, I love my new (used) car!!!

davyram

22 de ene. de 2014

Jon Jackson was a pleasure to deal with, allways positive, knowlegable and willing to help. I felt the trip from Merritt Island was worthwhile. I would recommend Jon and Greenway to family and friends.

mfdacosta

17 de ene. de 2014

My experience with this dealership is mixed. We did not start well (was told we had a deal, then the car was no longer avail, then avail again) but I have to give them credit for making a strong effort to correct the situation. David was fair and straight-forward. Eric came over and apologized and made every effort to make sure I was happy. The pre-purchase inspection at a local mechanic revealed some things that I'm certain the dealership already knew but was hoping would go unnoticed. This is not unlike any other dealership I have dealt with but I would have wished they had been a bit more up-front about it.Overall, they have a great collection of new and used vehicles at a decent price and I do think that they will make every effort to work with you. Their 150+ inspection on used cars leaves a lot to be desired so I would highly recommend getting a qualified second opinion before signing on the dotted line.

Jmujosh

13 de ene. de 2014

My Jeep Cherokee Trailhawk buying experience was interesting (and not in a good way) before finding Greenway Jeep! I live in South Florida which is well known for horrible customer service. This unfortunately includes car dealerships as well. Since I didn't know which dealership to trust, I decided to use the Costco Auto Buying Program to refer me to a reputable dealer. Costco placed me in touch with AutoNation Pembroke Pines. AutoNation contacted me and was eventually able to find the Trailhawk in the color I wanted and with all the optional features but at another dealership. They had me bring my trade in for an appraisal and immediately began negotiating on the Trailhawk at the other dealer. After a little negotiating we reached a deal, shook hands, signed paperwork and I placed a $2,000 down payment on the Cherokee Trailhawk at the other dealer. I was even provided paperwork connecting the VIN number with the signed documents and the down payment receipt. I just needed to wait 1-2 days for them to ship the vehicle from another dealership. The following day I heard nothing from AutoNation. Even after sending an email, leaving a voice mail, and sending a text message. I finally contacted the dealership's customer service number and was nonchalantly informed they were unable to get the Jeep from the other dealer. According to AutoNation, the Trailhawk I purchased and placed a down payment on was sold by the other dealership. Obviously I was upset considering AutoNation negotiated a deal with me and even took a down payment without obtaining approval from the dealership which actually had the vehicle in inventory. Even the Sales Manager I spoke to didn't seem concerned and insinuated many times that I was not telling the truth about the way in which the deal occurred. Even though the paperwork supported my side of the deal and not AutoNation's. The "compromise" AutoNation wanted me to accept was a Trailhawk in a color I did not want and which would arrive the next month. I opened complaints against AutoNation with Chrysler and Costco! After a little research I was able to find the dealership where the Trailhawk was in inventory. Obviously I was very weary about dealing with another dealership after the experience I just went through with AutoNation. When I contacted Greenway Jeep, they connected me with Victor Akimov. I asked Victor about the Trailhawk and he was able to locate the vehicle in his system. I informed Victor that I live in Miami and would need him to physically locate the Jeep at his dealership before we proceeded with the deal. Victor was understanding and went out in the pouring rain to find the Trailhawk on the lot. The vehicle was actually located in their back lot and still wrapped in plastic since they just took receipt from the factory. Victor not only called me back to confirm but also texted pics of the vehicle. Once Victor returned to the office we proceeded to make a deal on the Jeep. I informed Victor I would be driving 3.5 hours the next morning to finalize the deal. The following morning Victor contacted me just to make sure my trip to Orlando was going well. I was impressed with this level of service! Upon entering Greenway I was immediately greeted by the Assistant at the front desk. Victor approached the desk a few minutes later and took me to see the Trailhawk. It was exactly what I was looking for. The only issue was the Trailhawk needed to be inspected and features activated before I could take delivery. Victor attempted but wasn't able to get this accomplished since the deal occurred on a Sunday. However, to make up for this Greenway allowed me to drive my trade in back to Miami, purchased a tank of gas to cover my trip back and also agreed to deliver the Trailhawk the following day in Miami!If you are looking for a vehicle then I highly recommend you contact Victor Akimov at Greenway Dodge Chrysler Jeep! I'm glad I took the 3.5 hour drive and purchased my Cherokee Trailhawk from him!

crickon

11 de ene. de 2014

My wife a I decided to take some time to applaud our salesperson Mr. Victor Akimov who's employed at Greenway Dodge in Orlando. We never once made us feel as though we were being pressured. He showed us numerous Chrysler 200s (the only model we were interested in) that were on the lot. We had shown up late (7:30) due to the fact that we live in South Palm Bay. It was also windy & 45 degrees. We were never rushed or made to feel as though he didn't have time for us. We test drove three 2012s that evening. The next day we decided which of the 3 we wanted. Mr. Akimov delivered all his promises. Wheel align, steam clean, buffing scratches & even had the front bumper stripped, primed & re-painted. He also saw that both our new Chrysler 200 and our everyday 2007 BMW X3 left the dealership with full tanks of gas. Thanks Victor for all your pleasantries. It was a "all about us" experience. Wm. & Dorene Crickon

destiny75

31 de dic. de 2013

My daughter and I came in to look at cars for her christmas gift last week. Michael was our salesman and he helped us find her the perfect little car and got us a great price. It was the best deal we found out of all the dealerships we were at and on top of that he didnt pressure us and was very patient while she looked at each car. I would recommend greenway dodge everytime.

linda58

30 de dic. de 2013

My husband and I came in to just look and get an idea of what we want to buy at the beginning of the year and Michael Haffner helped us out. He was very helpful going out of his way to answer our questions and show us different cars, pointing out all of their great features. He was very knowledgeable and patient with us. Most salesmen we have had experience with in the past are too pushy and get impatient when they find out we are just looking, but Michael was very professional and informative. We will definitely be back in January to get our new Dodge Charger and we will only deal with Michael.

sschuck09

28 de dic. de 2013

Robert Hughes and Scott Sheffield were extremely helpful and friendly. They answered all my questions, they know their stuff. Robert was very patient while I was making a decision and fixing things with my credit union. I appreciate that Robert kept me and my uncle entertained while we were doing all the paper works, he is a great conversationalist. Scott was very courteous and accommodating both in emails and personally. Both gentlemen are very professional in their work and I can definitely say they are outstanding employees.

TashaStar122

21 de dic. de 2013

Victor was extremely professional and very willing to work with my situation. I got a great interest rate. :) He was persistant but not annoying. He was extremely honest!

Kreechy

20 de dic. de 2013

I went with the intent to not buy only lease, but due to the great service and willingness to accommodate our price points necessary four our budget I got the car I wanted for a reasonable price. Great customer service as always- especially Victor, Sherman, Matt, and Jose

lmoraguez

16 de dic. de 2013

THIS IS THE THIRD TIME WE COME HERE AND SECOND CAR WE BY FROM VICTOR AKIMOV. HE IS VERY WILL EXPERIENCE, NOT PUSHY, LETS US DECIDE WHAT WE WAN'T, NOT WHAT HE HAS TO SELL US. BEEN TO OTHER PLACES AND WON'T EVA GO BACK.

teerts

15 de dic. de 2013

The experience at greenway ford was easy and friendly with the help I got from Victor. He has a great personality that is obvious to see he loves his job.

Daniel_W

4 de dic. de 2013

The pricing at this dealership is excellent. It was a no-haggle, low-stress process which I appreciated. My salesman, Victor Akimov was professional and a pleasure to work with. I would highly recommend this dealer.

quicoboricua

2 de dic. de 2013

I have change my opinion about Greenway Dodge at East Colonial. Please do not waist your time going to this dealership. I dindnt even got my chance to try out a vehicle and the salesman didn't have knowledge of the ram truck. To all of you who are looking to buy PLEASE don't go to GREENWAY DODGE AT EAST COLONIAL..

Grandma40

2 de dic. de 2013

My experience at the dealership was Great . when I got there I was expecting to meet with Paul French however he had left for the evening but he let David Atkins know that I he would be expecting me . David was AWESOME he is a very positive out going Gentlemen . such a asset to the company, he was friendly and never stop talking about the love he has for his family and how much family mean to him . I came to buy a used 2009 -2010 Dodge Charger I left the dealership with a 2012 I am so happy and I would refer David to everyone I know he has called me several times just to let me know if I need anything he would be glad to assist . Thank you David .

Misplacedtexan7

26 de nov. de 2013

It was good car buying experience. We did not feel pressured by the sales person. In the future we would consider purchasing another car from Greenway Dodge.

greghyatt

20 de nov. de 2013

It was a pleasure working with David Atkins during the entire transaction of buying my new Dodge Ram. David made himself available for me with short notice on more than one visit to Greenway Dodge. He worked within my budget and didn't try to over-sell me, which I appreciate. I consider his professionalism and "Family Man" personality very good qualities. Great dealing with you David. Thank you.Greg Hyatt

bridug

19 de nov. de 2013

I went on TrueCar.com to price out the Jeep Wrangler that my wife wanted. I was contacted almost immediately via email by Erik Fritz, saying that he would have one of his Internet Sales consultants contact me in the morning. I was working with another dealership closer to my house, but when I went there to purchase the jeep, they gave me insulting numbers to work with, not even coming close to the price we wanted to pay. I then left, and called Greenway. I asked for Erik, but he wasn't available, so I asked for another member of the Internet Sales team. That is when I first spoke to Scott Sheffield. I told him the situation, and what I was looking for, and he told me he'd do everything he could to get us to where we needed to be. Very pleasant from right when I walked in. He took me to the Jeep I had described and we went for a test drive. He then took me around to take a look at any other options I could have (which I appreciated). That night, the basic numbers we were able to come to, were still higher than what my wife and I could do, so I told him I'd talk things over with my wife and see from there.Both Scott and Erik emailed me to follow up, to see how things were going. I replied to Erik, asking about the prices, as I had the TrueCar.com paper, showing what we should be able to get the Jeep for. He then ran a couple other payment term options by us, to make it work. I was able to bring my wife back in to take a look, and Scott was able to work with Erik to re-crunch the numbers to get us in line of what we could afford. Scott and Erik were both great to work with, never pushy or rude. Scott really went through every possible option he could for us, and in the end, it worked, as we are now the proud owners of our 2014 Jeep Wrangler. Scott really made the experience an enjoyable one, which is why I rated our experience with perfect 5's.

msdahan

17 de nov. de 2013

Victor was awesome in every respect. A problem solver, friendly and very helpful. Always there to assist and genuinely looking out for customer. I have no complaints about the sales process here. My only disappointment is that car was not super clean as expected and there were 3 rust spots on it which is concerning.

debcatsdeb2

15 de nov. de 2013

Our experience was great and Scott and Jeff were very nice. We liked the fact that Scott and Jeff listened to us and help us achieve our goal of buying a new truck.

edwin394

13 de nov. de 2013

I have a great experience at Greenway Chrysler Jeep. I bought the new 2014 jeep Cherokee and Hiram Gonzalez was our salesman. Mr. Gonzalez has an extremely nice personality, and is very friendly, He was very professional and has a great knowledge about this car. He answer all my questions and I was satisfied in the way he respond. I highly recommend Hiram Gonzalez to my family and friends.

coljuanagu

11 de nov. de 2013

Victor was a good person and friendly i recommend this guy to everyone.But about the service,they don't clean well the interior of my car,they did in the night and i show all the stains and details before dusk,but they don't do a good job. is not $2000.00 car guys!!!!

seakir

11 de nov. de 2013

I went out of my way to visit this dealership even though I live in New Port Richey. I first stopped by on 10/29/13 while in ORL on business. No one offered to help me. I came back on 11/10/13 to see a specific vehicle again, as I was now ready to buy. No one ever even approached me, in spite of my registering at the front desk. The store did not look that busy; there were several sales people milling around the sales desk, but no one wanted to help me. I don't mind so much that I was ignored on 10/29/13, since I was still researching vehicles at the time. (Although I wonder why a middle aged man in a suit and tie - I had just come from a Court proceeding - who was looking at a late model vehicle would be ignored at any dealership.) But I can not believe that no one offered to help me. I was ready to buy and had already been approved for financing. Had I been assisted, I would have driven away with a new car. Instead, Greenway lost a sale. What is really amazing is that I am a prior customer of the dealership, having purchased my last Jeep there (travelling from New Port Richey on that occasion, as well)! Yet not one salesperson offered to help me, even though I spent a great deal of time on the lot looking at a used vehicle (right outside of the showroom window). When I returned home, I contacted the dealership, as I was still upset about driving 2 hours each way without so much as a "hello" when I was at the dealership. I received an e-mail from Michael Norris stating they would reduce the price $500 on the Jeep I wanted. I then made a counter offer, and I received a response from Erik Fritz stating that they would not even honor the price that Norris had given me, and that their price was back up to the one posted on the net.So after wasting hours of my time, they are essentially refusing to deal on a car, or make any consideration for ignoring me when I was at the dealer. There are much better dealers out there, and I recommend you stay away from this one.

mpriest

6 de nov. de 2013

On Sunday, Nov. 3, 2013, I came to the Greenway Dodge Dealership to trade in my Town & Country 2010 Van. I was approached by Victor Akimov to see if he could help me. I told him I wanted to trade in my Town & Country Van and to get one that was more fuel efficient. I would give Victor the Salesman of the Year award. He was very informative and well versed on the vans that he was showing me. He was also very polite and did not make me walk all over the lot. We decided on the van I liked and we took a test drive. Victor was explaining all about the van and the new features as we made the trip. He was very easy to understand and explained it in terms that I as a lady could understand. He did not make me feel pressured, but yet he was selling the van and making me want to buy. This is the first time that I bought a car by myself as my husband is a semi-invalid and cannot be out very long at a time. So I was very thankful to have a salesman like Victor.Mr. Rodriguez was also very pleasant in preparing the papers for me to sign and explaining them me as we went along. He also told me about the insurances that I could buy to cover extra things for the van. Then I brought my husband in on Nov. 4th to sign his name on the papers and were treated well.

BUCKSHEL

2 de nov. de 2013

Simply stated, Paul French treated me with respect and handled every single aspect of my purchase to perfection. Everything was explained in detail and re-explained when necessary. The price was right; the trade-in value was ample. I traveled 160 miles for this and I would do it again in a flash! Thank you Paul, thank you Greenway!

RachelleGarrett

31 de oct. de 2013

Adam was very knowledgable and friendly. He was great to work with. I would recommend him to all my friends as family. What an enjoyable experience

Brujita123

31 de oct. de 2013

People at greenway were awesome from start. Cesar took really good care of us. I really love my new car, and I totally recommend greenway to everyone. Thank you very much.

UCFCheryl

31 de oct. de 2013

When I arrived at Greenway Dodge I had no idea what type of car I wanted. Sam asked me questioned and listened carefully to my responses to help me narrow the search. We settled on a certified pre-owned Jeep Compass and I must say that I couldn't be happier. The car is great, the price was great, and Sam is great. Thanks!

miguelg52

30 de oct. de 2013

Great deals going on at Greeway Manuel was great after shoping for a week end it up buying a new Chrysler 300 ....thank you guys your are the best"

TraceeGabriel

30 de oct. de 2013

My husband and I went into the dealership knowing we had a troubled financial past. We met with Sherman who was great, he helper us select the right vehicle for our needs, appraised our trade and got us a payment that worked very nicely for our family. We were delighted! I would highly recommend the dealership and especially Sherman for any future vehicle purchase. Thank you very much

Yelknip

30 de oct. de 2013

This was the best experience I ever had buying a vehicle. Right from the start, Justin made every part of the buying process as smooth as possible. He explained each step and made my wife and I feel very relaxed in what is usually a not so fun experience. We even felt like he was on our side when negotiating. He worked hard for our business and to make the deal.The atmosphere of the dealership was actually like an upscale hotel lobby. All of the staff were very friendly, professional and courteous. We cant say enough nice words about Carl, the finance guy. Usually when you go to the finance office, the numbers change. Not this time. The deal was the deal. Carl explained all of the paper work and we knew exactly what we were signing.When we were done with finance, we picked up our detailed Wrangler and a full tank of gas.This is where I will come back to for my next vehicle.

CarolC25

30 de oct. de 2013

This is a nice dealership and Bob was very polite and helpful, he knows a lot about cars. Just feeling comfortable in a car dealership means a lot to me and Bob was someone I felt confidence in.

xbox2004

30 de oct. de 2013

I had a great TIME buying a car. That is the hardest thing to find in a dealership and a sales person. I had THE best time at the dealership and with Josh. He just made it fun for me..

ian32907

27 de oct. de 2013

I started my research for a new dodge ram some two weeks prior to Greenway Dodge in Orlando, two weeks wasted!!!! Made an appointment and got connected with Jonathan Jackson, he was very meticulous with customer care and went out of his way including using his own personal time to ensure total customer satisfaction. Jonathan (known as Jackson) at the dealership made many follow up calls to make sure that I was totally satisfied.I fully recommend that anyone wishing to buy a new vehicle from Greenway Dodge contact JACKSON because you will not regret your experience with him.Thanks so much Jackson.Best regards Ian Brown

lmtjcollmar

22 de oct. de 2013

We were greeted and immediately connected with Scott Sheffield. He was very down to earth, and listened to what we were looking for. He had been in our shoes etc, down on our luck, looking for a gleam of hope etc. He spent the time with us asking questions, walking the parking lot with us and thoroughly enjoying his job. He didn't rush us, he wasn't bossy, bullying or anything. There was a lot of male bonding going on between Scott and my husband.. They talked antique cars, fav rides, music etc. Scott was finding out our personal stories to find the perfect car for us. Thank you Scott Sheffield.. You really made our day.

Shibdon

17 de oct. de 2013

Recently, we purchased a Jeep Compass from Hiram Gonzalez. He was very knowledgeable, kind, and went out of his way to get the deal we wanted. We are extremely happy with our purchase and definitely recommend Hiram to anyone looking to buy a car. Usually, we hate going to dealerships, but this experience was great. We plan to go back in a year to purchase our son a jeep!! Thanks again, Mr. Gonzalez; your the real deal!!! Stefanie

ginny51

7 de oct. de 2013

Hiram Gonzalez was very patient with me and my wife in taking time to show us the cars we were interested in. He took his time to explain everything about each car and we finally decided on a Fiat 500 Lounge. We are very pleased with the customer service we received from Hiram and would highly recommend him to all our friends and family. He followed up with us after the sale to make sure we were happy with our new car.

ortizj7

7 de oct. de 2013

I walked in to shop around and just look for cars and prices. i walked out with a great deal on a 2013 dodge dart. the service there was great, victor assisted quickly. paperwork, test drive, finance, etc was all quick and great. there was no beating around the bush which made the experience that much better.

shimkus9

5 de oct. de 2013

I've bought some 23 motorcars, mostly Jeeps, at Greenway since they opened years ago because the sales managers, Sean and Matt, go out of their way to be friendly, offer attractive discounts, and always "make the sale possible." In addition, Kevin Marleton, my sales rep for some 15 years, ever since he was at the Courtesy dealership in Casselberry, has always provided outstanding insight into each model I've bought, and follow up regarding the "invisibles"--change tire locks, decals, see that it's properly prepared for delivery, etc. Kevin's always made buying a new auto fun, something to look forward to--a special event!

Kyle1313

4 de oct. de 2013

I came into Greenway Dodge looking to buy a used car and was welcomed by Joe Borrero who was very friendly and professional. Mr. Borrero was able to answer all of my questions about the cars I was interested in and was able to get me into the Chevy Cobalt I wanted. I did not feel pressured by my salesman as he made me feel like a real person not just a number. When we sat down to go over the price of the car Joe gave me all the options that were available to me and he was able to get me into a price range I was able to work with. I was impressed with how easy Joe made the process. I would recomend to my friends who are looking for a car to go speak with Joe Borrero as I am sure they will be helped and impressed with the service and friendlyness they recive from him. Thanks Joe for everything,Kyle

Boricoupons

3 de oct. de 2013

Mr. Soto was so friendly and helpful answering all my questions! He was very knowledgable of the various vehicles on the market and I felt very comfortable working with him.

brittney001

3 de oct. de 2013

I spoke to Orlando Soto this past Saturday (10/26/13) in reference to purchasing a Dodge 1500 that I found on your website. When my wife and I arrived on 10/27/13 that particular vehicle was sold. When Orlando found out, the vehicle was sold. He tried everything in his power to make sure that our trip from West Melbourne Florida was not a waist of time. As a result of his efforts, we purchased a newer/ used Dodge truck.Orlando is a great person and should be regarded as a asset to Greenway Dodge.

dsweenor

3 de oct. de 2013

I was at your dealership in September on a Saturday afternoon and I was approached by a salesman by the name of Joe Sweenor, Joe was very knowledgeable about all of the vehicles that we looked at and when we found a vehicle that we liked he got us to the numbers that we needed to buy the car, our whole experience with Joe was a delight, he seems to be a very hard working family man, I have already referred him to some friends and co-workers so hopefully he will beable to satisfy them as much as he did us, thank you very much Joe for our positive experience.

Lucdwin

2 de oct. de 2013

Doug was very personal when he was interacting with me. The only downfall of the experience was the price of the vehicle. However, it was not much of an issue because Doug was very compromising on the price of the vehicle; and we were able to agree on a price that I was satisfied with for the purchase of the vehicle. Unfortunately there was an issue with the battery, but Doug made sure I spared no expenses to have that handled. With that being said, the overall experience was excellent.

cacruz

2 de oct. de 2013

Donald Howley was a great salesman. We didnt feel pressured or taken advantage of. He was straightforward with us as far as our situation and we felt comfortable working with him. Our credit was not the best and Donald and Adam worked with us, giving us the best available option. With the program Adam gave us, we have the ability to really fix and establish our credit. Having two children, we really appreciate the opportunity to better ourselves for their future.Thanks again,Charisse and Mike

CraigCalamis

2 de oct. de 2013

If you are planning on buying a vehicle from this dealership, particularly a used one, I would strongly urge you to think twice. About 3 months ago in June, I went to Greenway to buy my first "new" vehicle. Not the newest model year, but "new" to me, as all my previous cars had been family hand-me-downs. I dealt with a close family friend by the name of Kevin Marleton, who was very helpful and enthusiastic about my car buying experience. We looked at a few vehicles and then I had to leave soon after for work. Upon returning to the dealer the next day, I was handed off to Mr. Kennedy because Mr. Marleton was not working. Fast forward through the test drive and discussions with Mr Kennedy and we find ourselves at the signing... Just before I signed, I said "Can I see the Carfax?" Kennedy was behind the counter looking at the carfax on a screen and said to me with a big grin on his face and thumb high in the air, "Looks clean, no accidents, and only one owner." I asked him to see the document, and he said "Well I'll just print it up for you and put it in your final paperwork so you have a copy." Because I trusted the man and what he had just read off the screen, I said "okay."Only days after driving the car home, one problem after the next started becoming apparent. When I called Dodge corporate to take up the issue (another story in itself) I was informed that the vehicle was a RENTAL! Craig Kennedy chose to omit the fact that car was a rental, and YES- OMITTING IS LYING TOO, PAL! Now, three months, 3 dealerships, and about 12 calls to corporate, I am still dealing with the issue of the vehicle being sold with broken and missing parts. Yep you heard that right, broken and missing parts (like I said: a whole different story).Bottom line here folks: Craig Kennedy is a liar and a fraud who will sell you a vehicle with a partial truth, and then when you try to get help from the dealer (with a warranty you paid extra for) they will neglect to return all of your calls, and deny the vehicle has issues when you finally get a chance to bring it in. WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE... AND IT'S NOT OVER!!!

Tinstar1

1 de oct. de 2013

1st experience at Greenway Dodge. All the Folks I dealt with were first class. Rob Redgate was especially excellent. He is totally professional, knowledgeable, competent and personable. He really wants to be sure you are "fitted" to the right product first, then he believes, rightfully so, that the other elements will fall into place. He is excellent at communicating and very prompt returning telephone calls. He is probably one of the best automobile sales persons that I have worked with. You felt like you were on a level human-to-human "playing field". Any discussion or question I had was promptly and professionally answered. Job well done -- I bought a car from Greenway Dodge because of his diligence, sincerity and thoughtfulness.

franncrawford

28 de sep. de 2013

I arrived at the dealership with an appointment with another representative in order to equalize problems with a 7 month old used vehicle I purchased from them. I wound up speaking with Mr. Scott and I'm sure glad I did. Albeit I did not wind up in a new vehicle I am still a happy and satisfied customer. What Mr. Scott did for me was something a dealership can not teach a salesman, and that's give a customer peace of mind. I left this lot with the same raggedy car and was still satisfied. I had a smile on my face as if I had achieved complete nirvana. Mr. Scott attempted to put me in a new vehicle but given my circumstances I declined. Albeit I did not buy a car I was treated with the same respect and same dignity of a 5 star customer and that is what made me a loyal customer. I promised at the beginning of the year that I will be back and I will purchase yet another car from Greenway Dodge simply because I'll be able to afford it and also because Scott Sheffield is the quintessential salesman. I love the fact that he was honest and he told me nothing but the truth. With that said I may not have given this company money today but I have made up in my mind that this is my exclusive dealer and this is where I will return. Thank you for letting me share my experience.

miket2013

23 de sep. de 2013

I Michael TenEyck want to inform you on the great guest experience I recently received with your Awesome employee Tammy Gagnon. I recently visited your store Greenway Dodge in interest of purchasing a new vehicle, preferably a Doge Challenger. I was approached by Tammy with a warm welcoming attitude that made me feel very comfortable to express my needs and wants when making a commitment in buying a new vehicle. She was on point when she answered the many questions I had! I was impressed on her knowledge of the vehicle, warranty's, buying process, and on her overall performance as the amazing sales person she is! This Tammy Gagnon that you have working for you knows her job to the T! Words can't explain how wonderful I felt driving out of there in the car that I knew was just right for me!!! Thank you, for the un forgetful experience I received at your dealership! Not once did I give feel pressured from any of your employee's, especially Tammy!!! One happy dodge man, Mike T.

td2626

23 de sep. de 2013

Scott was amazing. I was contacted very quickly when I inquired about a vehicle I saw online. I informed him of what I wanted to do and he had everything lined up for my appointment when I went in. The only negative I have is that one of the finance gentlemen came out when it was our turn since it was getting late in the evening and explained to us that he had worked a 15 hour day and had passed on our paperwork to the Finance manager and that we would have to wait longer for him because he was going home. Very unprofessional in my opinion. On the up note the finance manager was extremely helpful and efficient. Thank you Scott for all of your help

skinsfan1980

16 de sep. de 2013

Very good experience. I did most of the negotiating over the phone and when I got to the dealership all of the paperwork was ready to be signed. Good experience and I would definitely recommend.

1234laguemelissa

7 de sep. de 2013

William Leigh was very courteous, professional, and competent. We had a lot of fun, as he introduced me to the 2007 Hyundai Elantra while explaining the vehicle's features. I am very satisfied with the vehicle, because it is like new.Thank you,Melissa Lague

ellisjuan350

5 de sep. de 2013

I had already visited a few other dealership, prior to coming to Greenway Dodge. In fact I visited their sister dealership, Greenway Ford, as well(not impressed whatsoever). I had originally acquired about a used vehicle that i found online. A salesman, Scott Sheffield, promptly emailed me back with information on the car. Shortly after I made the 40 mile trip to Greenway Dodge where i was pleasantly welcomed by Scott and the rest of the staff. We took the car for a test drive but I felt no pressure or the salesman be overbearing at all. It was certainly a nice change of pace from what I am used to. After the test drive, I told him i liked the vehicle but there was a couple others in the area i was going to look at. Again, he did not pressure me and after some small talk, allowed me to leave and come back on my own terms. The next day after viewing a few more vehicles, I went back to Greenway Dodge and was directed back to Scott. When it came to the numbers portion, we got down to business and I do feel he went to bat for me. I got the vehicle on what i thought was a more than fair price, and he got the manager to agree to do a couple extra treatments to the car that we had talked about prior(even a full tank of gas!). All in all i really enjoyed my experience at Greenway Dodge and when i go back for another vehicle or when i recommend my friends, I will make sure to work with/have them work with Scott.

JGrullon

3 de sep. de 2013

The customer service was excellent. My sale person Mabel was great. She knew the in and outs of the options for the vehicle I was looking for (dodge dart). Also she really worked with me to get the deal done to the price I wanted. First time dealing with Greenway Dodge and thanks to Mabel it won't be the last.

bazz182

30 de ago. de 2013

Tammy went out of her way to find the vehicle that met all of my requirements. She showed me a few cars they had on the lot, but none of them had the options that I was looking for. She searched around, found the one I wanted and got it brought to me in two days. She was absolutely wonderful to work with. BB

bdawgz

30 de ago. de 2013

Justin was an excellent salesman and very helpful with the purchase of our new vehicle. .. we would definitely buy from him again. We love our new car.

jacobnestle

29 de ago. de 2013

Recently I was in the market for a new truck and visited greenway dodge, it was there where I met Kyle Sweenor a salesman who was very polite and to my surprise had lots of knowledge about the ram trucks. Kyle showed me different models and went over all the options available which led me to purchasing a new 2013 ram express. The entire process was professional and quick unlike other dealerships I have dealt with in the past, from the time I walked into greenway doge till the end took a total of less then two hours!! Greenway dodge and Kyle has changed my mind on how I felt about shopping for and buying a new truck and I will certainly go back when I need another! Thank you!!

yacaira

29 de ago. de 2013

We just bought the 2014 jeep grand Cherokee Limited from Greenway dodge. What I like the most was that our sales person Mehmet Eraslan was really helpful and he was not pushing us to get the sale. It was a wonderful experience. I recommend him and dealership to everyone.

samhamon

29 de ago. de 2013

Just bought my 2nd 3500 from Melvin. Straight to the point type of Salesman. By the end of the purchase, I considered him my friend.

angiedi14

29 de ago. de 2013

Our experience was excellent with Mr. Hiram, he was very patience with us, excellent customer services, answer all our questions and we received a very good deal for our new car. We are very satisfied with the service we received and We will recommend this dealership and Mr. Hiram to all our family and friends! Respectful, Angie and Rafael Rivera

ambadger

29 de ago. de 2013

Tammy was really wonderful. She was knowledgeable, friendly, and fun! I would recommend her to anyone interested in purchasing a new car. Thank you Tammy!

cbarrywells

29 de ago. de 2013

Tammy went out of her way to find the vehicle that met all of my requirements. She stayed on the phone with me for an hour running around on the Hot lot describing vehicles to me. She finally found a few that i liked, so I went to see them. The RT i wanted was one with a bench second row but there was none on the lot. She called around, found the one I wanted and got it brought to me the next day... She was absolutely wonderful to work with. Best new car buying experience I've ever had.CBW

lisa a

29 de ago. de 2013

We purchased our new Jeep Grand Chreokee from Greenway Dodge, Sherman was our sales person and we had a wonderful exerience. He was very helpful with the proper vehicle selection and helping us get to a budget that works, i would recommend Sherman and greenwaydodge to our family and friends.We love our new car!

e_allison3592

29 de ago. de 2013

I had a great experience looking for a truck at greenway. Will Mehlenbacher was the sales person who helped me pinpoint what I really wanted. He was really nice and honest about what was available to me. He also worked within my time limits to find the best priced truck for me. I was so grateful to find a sales person who was patient and did not rush me into making a decision!

wjford

28 de ago. de 2013

It has always been our pleasure to deal with Kevin. He has been the exclusive salesman for our family's vehicles for over 20 years. He is open and honest with us and makes new car buying a pleasant experience.

snoopy916

28 de ago. de 2013

Paul French, my salesman, was fantastic. He is very knowledgeable about the vehicles - he was able to answer all my questions and demonstrate all the features of the Ram I was interested in. He also was great when it came down to numbers- he found all the rebates available and provided real numbers to consider for the purchase. He treated me with respect, and I feel I got a great deal on a great vehicle. Thank you , Paul and Greenway Dodge!

SeeleDesign

28 de ago. de 2013

Sam was so helpful during the buying process even though it did take me a year to come in and finally buy, after the buying process he has always answered my questions! Thank you! Looking forward to buying my next car from him.

anonymous1212

28 de ago. de 2013

My daughter and I went to Greenway last Sunday to look for a car for my daughter. We were greeted by a very nice young lady who introduced us to David Levine. David sat us down and promptly asked us what type of car we were interested in. We told him that we were not loyal to any brand but just wanted to get into a payment because of her budget. We then went out to the lot and Dave suggested some vehicles to us. We were pleasantly surprised that the cars were not old high mileage ones. We finally landed on a 2012 Dodge Avenger with a lot of equipment and low miles. we drove the car and loved it. We then went into the show room to find out what the payments would be fully expecting them to be out of our range. Dave came back to us with a payment that my daughter could afford in her budget. I would recommend any one to buy a car from Greenway Dodge especially from David Levine.

dzakaluk1966

28 de ago. de 2013

doug alexander treated me like family. I felt very comfortable and i believe he handled my purchase with genuine concern. No pushing or high pressure. Worked with me in making sure that I picked out a car that suited my need for a safe and dependable car. I was very happy that this dealership treated me with respect and did not try to take advantage of my being a woman.I am enjoying my 2010 Buick LaCrosse.

twiss0817

27 de ago. de 2013

We had a great experience at Greenway Dodge Chrysler Jeep. John Ullman was an excellent sales representative. He was NOT pushy or aggressive like most sale people. Instead, he was very friendly, knowledgeable, and courteous. He was a pleasure to work with, and we are very happy with our purchase!

lashanal

27 de ago. de 2013

William Leigh provided me with great customer service and I got a great Jeep Grand Cherokee. Process was quick and easy. Thank you for streamlining what is usually such a hard painful process.

cgmartinez13

27 de ago. de 2013

First I'd like to mention I've always had an issue with the Greenway Service department. It is one of the more poorly run processes from an efficiency standpoint. However, as I Jeep owner, I've continued to give them my business... Well, until today. I arrived at 11am for my oil change, which I made an appointment for. By 11:10, no one had come out to assist me so I went inside to confirm this was still the protocol. It's always a guessing game there because there is not a single sign or person to tell you what to do. Once I went inside, the two woman by the door who were Greenway employees were too busy talking poorly about a customer complaint for me to bother them. I moved to desk three where the gentleman at the desk advised me I needed to wait by my car and someone will be with me. I will mention he was very polite and professional and I apologize I didn't get his name because he isn't the reason I'm not ever going back. I proceeded to go back by my car and wait. At 11:20, a gentleman came by to "call in" that I was waiting. At 11:30, he came back and asked if I would pull my car up a bit but still no one was actually coming to take my car. At 11:35 I left.Aside from them completely defeating the purpose of an appointment, I have never seen so many people walk around unaware of their customers. It has never been and easy process to work with the Greenway Service department as I outlined above, but they actually made it appear that I was putting them out by bringing them my business which after 35 minutes, it became apparent they didn't want. I would also like to mention that I purchased my Jeep there, which they have also lost the potential for future business from me. Any company that can have a department that is that poor clearly isn't a company I want to do business with.

ChristopherCrews

23 de ago. de 2013

Jamie Sterling is a great go to guy to purchase a vehicle from Greenway Dodge Chrysler Jeep. He listens to your needs and meets them to the best of his ability. Very friendly and does a very good job to accommodate the guest. I brought my 3 year old girl with me, and she had the time of her life because he made it a very pleasant, smooth, stress-free transaction. Highly recommended!!! Tammy Gagnon is a great manager, and was very helpful as well with the whole process before I actually came into the dealership.Jamie Sterling, you are the man! Thank you guys so much for getting me into my new Dodge Avenger!

polarman1966

13 de ago. de 2013

The worst dealership in the world. I've had better salesmen at a buy here pay here. They buy a car they say you are approved and then 5 days later say they need 2500.00 to make the deal work. Well they got there new car back with 170 miles on it and lots of cigarette smoke.Go to carl black chevy they are the greatest

mustang1211

10 de ago. de 2013

I went to Greenway for partsfor my Dodge truck and ended up trading my Mustang for a Jeep Compass. Kevin Marleton was very straight forward and got the deal I wanted. He is very friendly and seems honest. The deal was done fast and easy. Very nice staff. I would go back to Kevin again he had answers for all my questions. Great salesman no pressure or BS!

AlexBrehm

28 de jun. de 2013

Bought a 2014 Compass from Greenway, and was not overly satisfied by the whole situation. I had a guaranteed price from Trucar.com, and Greenway was a "certified" dealer so I decided to visit them.After looking at the compass I wanted, I handed my salesman the Trucar price sheet, and the KBB trade in evaluation ($4500 for FAIR quality), and asked if we could agree on these prices and call it a day! (This was roughly 10:30am). They wanted to inspect my trade in, and I had no problem with this.15 minutes later they bring me a Microsoft word document with "KBB.com" typed on the top of it, displaying that my vehicle was only worth $1,300. I asked them to show me where on KBB they got this valuation, as I only put fair as the condition, and was honest about the miles. They couldn't, and I showed them fit on my phone the real KBB evaluation.Anyway, 3 hours later they came up to $4,000 for the trade in, and here's the catch.(By the way, in the middle of this process, during the time I was asked to sit all by myself, I walked up to the "big desk" in the center of the room and asked if they had bottled water or a water fountain anywhere. And the manager I spoke with looked at me with disgust that I would even think of coming up to his counter, and replied "no". So yea, I was thirsty during this process as well.)I told them if they could just match the 4,500, we would have a deal. The big manager said not possible, so I called another local dealer, who said the extra $500 was no problem, and proceeded to leave. The big manager said "hold on, let me get one more person for you" (this was honestly the 5th salesperson I'd been asked to talk to during this one visit). The guy comes down, shows me the car again, and says the extra $500 is no problem.Great! I'm getting a new Jeep! Awesomeness is imminent!So he brings out the "purchase order" (be careful, they REALLY want you to sign this quickly). I review it, and verify that YES! I'm getting $4,500 for my trade. But then, I notice the price of the jeep went up exactly $500 from the Trucar price! I felt like they were trying to scam me here. At the end, they fixed it, and I bought the car. But I didn't feel very good about it. I will give props though to my last salesman, who did give me a bottled water for the drive home.I left the dealership at 7:20pm, 8 hours after arriving. Overall, I wouldn't recommend greenway, way to much of a high-pressure sales atmosphere. I won't be back.My problems: 1. Felt scammed about trade in price, since they showed me a typed up document that just said KBB.com on the top2. Felt pressured to buy every step of the way, needing to speak to 6 different people throughout the transaction for some reason.3. Felt cheated when they agreed to my trade in value, but raised the car price.4. Felt thirsty when I was declined water by a manager during negotiation.4. Felt tired after being at the dealer for 8 hours

Jk30

28 de jun. de 2013

Did not honor the terms of soliciting letter they sent offering an iPad with purchase of new vehicle. Poor customer service provided by Internet Director.

Epavon1983

12 de jun. de 2013

They were helpful & truly cared to find us a truck that will fit our future family! We love our 2013 dodge Ram crew cab! Thanks!

tqua23

3 de jun. de 2013

They made buying a car such a hassle. No one at the dealer knows whats going on including managers. Will not shop here ever again. They bad mouth their competition next time i buy i will go any other place but these guys

dewwdincognito

3 de jun. de 2013

We had been looking all over Central Florida for a clean used Dodge Challenger. Pretty much ran ourselves ragged for two weeks wanting to be sure the decision we made was the best. We even checked dealers in Tampa and Bradenton in hopes of finding the best deal on a quality used car. Well to say that the experience was frustrating is a huge understatement. We were about to just give up entirely until my wife stumbled across n advertisement by Greenway and thought it was worth looking into. We were surprised from the start as we were treated like they wanted to earn our business. I must say that I have purchased many cars new and used and this had to be the easiest purchase I have ever had and on top of that Greenway Dodge and our salesperson Victor met and exceeded our expectations from the moment we arrived, The car was waiting for us and ready to go. As for the car it was optioned better than anything else we had seen at thousands less than everyone else. I will sum up my review with the statement that I will be back again. Thank you for setting an excellent example for your customers.

danilo11us2000

4 de may. de 2013

I had my car services and they charged me an arm and a leg. Victor was great, the finance was real pushy, overall ox experience.

mojodudley

3 de may. de 2013

Victor is an amazing Sales Consultant. He was instrumental in seeing this deal completed from beginning to end. Great service from their entire team. Honorable mention also goes to Manuel. They really simplified the buying process and removed any worries that I had about purchasing a new vehicle. Thanks Victor for all of your hard work. You are an asset to Greenway.

reinhold6

26 de abr. de 2013

My 19 year old daughter was in the market for her second vehicle. Victor was a wonderful sales rep. He took the time to work with her even though she was undecided in which car she really wanted. He helped her break down the likes vs. dislikes and she is so happy with the Accord she chose. Even though she is quite young, he said that it has to be her decision and did not try to talk her into what he thought would be better - he never seemed frustrated when she wanted to look at or test drive more vehicles. It was worth the drive from Titusville to get what she really wanted.

ericstupak9

26 de abr. de 2013

Victor is a wonderful sales rep! His follow through was flawless and his patience is very much appreciated. With the economy the way it is, we were very cautious in making our purchase. Although we left without purchasing on our initial visit, Victor made sure to follow up with us and he provided us with several options and an updated list of newly reduced vehicles. Victor, thank you for helping us find "our new" used car :) We needed a reliable car to bring our young daughter back and forth to specialists and therapy and you helped us fill that need. We appreciate it!!

Yaribella11

11 de abr. de 2013

I came to Greenway Dodge Chrysler & Jeep to trade in my vehicle with little to no money down and thanks to Rob I was able to do that! I'm extremely satisfied with the communication and 1 on 1 service that I was provided. He exceeded my expectations and this will be my third vehicle bought at Greenway. If you want great service and people that will work with what you need and want this is the place to go for your new or used car! Thanks Rob!!!

ccmurray16

9 de abr. de 2013

I went to the Fiat dealership because I had HAD it with my Volvo - every other weekend it was in the shop getting something or other fixed, and as I work in Lake Mary, Florida and live in Dr. Phillips, Florida I wanted something economical - and they (the Fiat's) looked really cute. I wasn't expecting to purchase a car right away, but wanted to look around. My fiance, Kevin, came with me, and we were looking around and both Jimmy and Rob assisted us - and they were SOO great! Both of them were so friendly, and so easy to talk to - you could just tell they were honest and knew a lot about the vehicle. Both Kevin and I went for a test drive in a Fiat 500 turbo - he with Jimmy and myself with Rob - and we had so much fun, and were so relaxed because of the sales team, that we both ended up purchasing a vehicle that day! It was a great experience, and want to THANK THEM BOTH for the fantastic job they did.

rals1rals1

31 de mar. de 2013

Victor Akimov sheperded my buying process to its fruition. Although my new Jeep's electronics did not work properly the next day (which the Service Department fixed), I am very happy about my buying experience.I hope to see them again when I decide to get a new vehicle.

gwest66

23 de mar. de 2013

Very pleasant and knowledgeable.able to give me all information needed to make a decision to buy my Dodge Journey. Made my shopping less painful than in the past.

lolaann

22 de mar. de 2013

I went to the dealer to look for a car for my boyfriend there I met Victor, he was great the way he treated me and my boyfriend was amazing. He was very sure of himself and knew his product he gave us the assurances that we were looking for gave us the confidence to rely on him for any questions we had. His service was so good that when I wanted to by a car for myself I went back looking for him again, and when I was ready to buy a car for my daughter he was the one that sold it to us. If you want to feel like you are part of a family go to Victor he will make the process of buying a car as smooth as possible, he did for me and my family ?

spugh002

22 de mar. de 2013

When my sister and I visited Greenway Dodge, she was going to drive the Dodge Journey and I was looking for a vehicle. We both bought a 2013 Dodge Journey. Victor Akimov was our salesman and he was very professional, helpful and knowledgable. He was able to answer all of my questions regarding the Dodge Journey. The facility was very comfortable and the employees very friendly and courteous. I would recommend Victor to my friends and family when they decide to buy a vehicle.

tram297

19 de mar. de 2013

Victor was very knowledgeable about the truck we were looking at. He was friendly and easy to work with and seemed interested in helping us make a good choice. We had been shopping for a new car for 6 months, and Victor was the first salesperson who wasn't indifferent. We'd buy from Victor again without hesitation.

gaaabs

18 de mar. de 2013

Great experience, Manny was so helpful. Definitely stop by and speak to him the next time you are in the market for a great pre-owned or new vehicle.

LilibethMedina

4 de mar. de 2013

Johalvy was our sales rep and she was absolutely amazing! She worked me with for a few months searching for just the right car. When the car that I was looking for finally came into their inventory she immediately called and made the numbers work! She is extremely nice and very patient. The best part about the dealer is that you don't ever feel pushed into making a purchase and they give you time to think about it as well. I am extremely pleased with the customer service I received at the dealer. Johalvy is the person to see if you go!

rdhckc

27 de ene. de 2013

Mr Fritz responded the next day and sorted out the mishap in communication from the previous day. Has done a good job attempting to work new deal. Mr Fritz explained the situation on the deal numbers and Mr Atkins also called to see what he could have done better

Jeanannsturgeon

18 de ene. de 2013

Kevin has helped us since we bought our 2006 Nitro, he made it a pleasant visit. We have been back a number of time and Kevin has been great. Just bought a used Durango from Kevin and another great deal.

MISIONERO

9 de ene. de 2013

THE SALES CONSULTANT INFLUENCED ME TO BUY THE CAR THAT FINALLY I NEEDED. SHE DID A GOOD RECOMMENDATION AFTER ALL. SHE HAS ENOUGHT ENERGY AND GOOD QUALITY FOR HER JOB.

buckyf666

4 de ene. de 2013

Ron Griffin and Nadil Hatoum were the salesman my husband and I worked with....both very personable....we had an awesome experience and both purchased used vehicles from the lot....I would recommend this dealership too all that r looking for a new OR used vehicle...but be sure to ask for Ron or Nidal:-)We had a lot of fun during our time there!!

wgdistributor

31 de dic. de 2012

very professional and respectful with us. Thank you.Johalvy answers all my question and give me the was very helpful in the purchase of our vehicle. Her most impressive trait was her patience with me as the customer. I also never felt pressure to purchase. Thank you so much.

DorotheaP

4 de dic. de 2012

In 2/2012, we bought a brand new Grand Caravan from Greenway, and Kevin was our sales person. We absolutely love our (first) GC, and the experience with Kevin was extremely positive. So much so that we went back 11/2012 to buy a second Grand Caravan, and, again Kevin was our sales person. Again, it was a very positive car buying experience. Wish everything was that uncomplicated and smooth. Kevin has a fantastic personality, and actually makes buying a car a pleasant and fun experience. -dorothea

luvsthrnprid71

4 de dic. de 2012

I was looking for a Mustang with low miles and in my price range, doing my research online. I found a Mustang online at Greenway Dodge and called to get more information about it. I talked to Manuel Zurita on the phone about what I wanted and what I wanted to pay. He did the numbers and we just couldn't get the deal I was looking for on that Mustang. A few days later Manuel call's me and says he has found a Mustang for me. Because he had most of my information from talking to me on the phone, when I went in and saw the Mustang (yes, I loved it!) the paper work was done pretty fast and Manuel had me in and out with the perfect Mustang for me. With the price and miles I was looking for. I really liked that Manuel understood what I was looking for and that when I gave my price range he followed it and found exactly what I wanted. Manuel and everyone else at the Greenway Dodge Dealership were very nice and friendly with smiles for everyone. Thank you Manuel for my Dream Mustang come True!! Lori

tgirl08

27 de nov. de 2012

I had been to another dealership in the morning, and was thoroughly disgusted with how I was treated. A friend recommended I stop in and look at a car at Greenway. His salesman was helping another customer, so Cesar helped me. He was pleasant, and respectful. Also, the finance manager that I had was also incredible. It was late on the night before Thanksgiving, and he never once complained about having to stick around and close my deal. All in all, everyone I dealt with at Greenway was professional and courteous and I could not ask for anything more!

juanl111701

15 de nov. de 2012

Second time I purchase from greenway dodge,this time it was a 2 car deal, Joh is an excellent sales person, he is not the old school pushy type sales person that will try to make you regardless, he will do anything possible to find you your perfect car in their HUGE lot even if it takes an hour wich it took in our case cause we were buying 2 cars, negotiations were easy I just told them where I wanted to be at and it was a done a deal on both cars....extremely easy...finance office was easy, again we never felt pressured even in the finance office to buy extended warranties...we signed our papers and we were on our way with our brand new Challenger and Grand Cherokee Limited

steelmeal

26 de oct. de 2012

We went into the dealership looking for a truck, and after meeting with Joe Pac, we decided to purchase two vehicles. Joe was patient and courteous, and went above and beyond all of our expectations to ensure that we were taken care of. This level of customer service was clearly evident at every level of the car buying process. I highly recommend that anyone looking for a vehicle consider Greenway Dodge, and specifically ask for Joe Pac if possible. He was a true blessing and pleasure to work with.

mariterecolon

2 de oct. de 2012

My husband and I went to Greenway to hopefully trade-in our current vehicle for a 2012 Dodge Journey. We were greeted and very well taken care of by Nidal. He was very patient, informative and extremely helpful in getting us into the car we wanted with a payment plan that is comfortable to our financial needs. We felt like they would definitely go above and beyond for us and they absolutely did.We are very happy with our purchase and would gladly recommend Greenway, Nidal and Kevin to all our friends and family!

lexi.kavanaugh

29 de sep. de 2012

i gave this dealer a rating of 5 because i just bought my first car from them and they made it an easy experience and fun for all.

joan.a.scrima

29 de sep. de 2012

Rob Redgate was very considerate of my time and had the deal ready when i walked in the door. I like the fact that Rob shoots straight and no coming on strong. I have been on the sales side of life and prefer this approach as most people. Honesty and integrity is how Rob conducts himself and I will be back again.

Nicky7k

29 de sep. de 2012

I went to the dealership with an approval vochure and they decided they weren't going to take it because they are going to run it through their preferred finance companies first. The strategy is for them to make money on the backend and in order for them to do so, they want to submit the approval their self. I was then placed on hold on a followup call for 28 minutes, then hung up on and lied to on a follow up call that Ricardo was in a meeting suddenly and could not speak to me. They were really rude to me and did not take care of me as customer. They are rude and only care about their bottom line and not us the customers.

Chapter 13 - No Credit

28 de sep. de 2012

Purchasing a new vehicle with bad credit can be very challenging and frustrating at times. Not at Greenway Dodge, not with Victor Akimov. I am currently enrolled in a Chapter-13 bankruptcy repayment plan. No dealer in town wanted to offer any credit unless the bankruptcy was discharged. If I dont get a new or pre-owned car, then I could not go to work. I did not have money to repair my old car.I walk into Greenway Dodge looking for a miracle, but with little hope, looking for a new or pre-owned car that I could afford, with a interest rate and a monthly payment that was acceptable by the Chapter-13 Trustee. In addition, I was upside down on my present car which had very little salvage value. Victor decided to take on this task, he walked me through the process, one step at the time, he eased my worries, we found a car that not only would meet would all the requirements, but also the car that I was wishing I could get. A new 2012 Jeep Patriot.Thanks to Victor guidance, the approval process from the Chapter-13 Trustee went flawless, and so was the approval from the bank. Within 4 days, I got my new vehicle, which will drive me to work everyday. I really cannot express how grateful I am to Victor Akimov for making this a reality. A very pleasant and stress free experience.If you need a new car, go to Greenway Dodge and ask for Victor. Soon you will be as grateful as I am.

gbaptist007

23 de sep. de 2012

I found Victor to be very helpful and friendly , he answered all my questions and helped me get the best deal possible.He went out of his way for me and was very courtious .

gab0y1985

19 de sep. de 2012

My wife and I drove a little over three hours to find us an upgrade from our old used car and get a newer used car. We loved the dealership, but I am not going to write a review without being completely honest. We did not expect to stay at greenway all day and had many other cars to look at but we found a car that was in the ballpark nationwide pricing so we gave Victor a chance to sell us. He was nice, answered our questions most of the time, probably one of the best salesmen I have ever had the experience of working with, and did a real good job making the finance guy meet my demands. I sent him back up there at least 7 times telling them they had to do better or no deal.The finance department lowballed me at first with a rate that was double what I had already been approved for, upon whipping that piece of paper our they were like no problem we can beat that. So I would highly recommend knowing what your car is worth and the figures to fix anything that is wrong with it and especially taking your pre-approval letter with you before you go. At the end of the day they took our trade, we left in a much newer car not feeling bad about it, and felt like we had been treated very well aside from the initial finance offer. Great dealership, I will absolutely recommend to family and friends

runyonh

18 de sep. de 2012

Steve was wonderfull to deal with he worked on price and got us a great intrest rate. If you are looking for a great deal on a car Steve and Greenway are the place to go. Paul was very help full with paper work we finshed it fast and were out the door. Wich is great because we have Two small childern. Thank you everyone at Greenway for the wonderfull experince. Thank you so much Ron and Alisha

CandDCole

13 de sep. de 2012

My Husband and I experienced excellent customer service. Our salesman,Rob Redgate was so accommodating. Rob took in to consideration that my husband and I were traveling 2 hours to make a deal on a 2012 Charger R/T. We had just had a horrific experience at one of our local Dodge Dealers. After inquiring online about one of the Chargers on Greenways lot, Rob contacted me. After a few phone calls between Rob, my husband and I we made the deal over the phone and my husband and I drove 2 hours from Hudson the next day. When we arrived there the team at Greenway were friendly and inviting.We have been expressing our wonderful experience making a very big purchase to all of our friends & family. Many thanks to Rob and the staff at Greenway Dodge!Our Best,Craig and Deanna

jhonvelhawk

5 de sep. de 2012

I went looking for a SUV and I find not only the SUV that I like also I was treat very very good, very helpful all the info plus the payments that I got was awesome, im really happy with all the process and my experience over there, and thanks again to Nidal Hatoum

mattdeb

1 de sep. de 2012

I LIVE IN WEST PALM BEACH FLORIDA. I MADE AN APPOINTMENT AT A DIFFERENT JEEP DEALERSHIP IN ORLANDO FOR LATE AFTERNOON. I ARRIVED IN ORLANDO EARLY, SO I STOPPED BY GREENWAY DODGE TO SEE WHAT THEY HAD AND TO WASTE SOME TIME' WELL I NEVER MADE MY APPOINTMENT WITH THE OTHER DEALER,, I SPOKE WITH SALESMAN RON GRIFFIN, WHAT A GREAT GUY. ME AND MY FAMILY HAD A GREAT TIME,HE LISTENED TO MY NEEDS, AND BEAT ALL MY EXPECTATIONS, I HAD,FOR THE OTHER VEHICLE THAT I WENT TO BUY,I WILL DRIVE THE 3 HOUR DRIVE ANYTIME FOR THAT TYPE OF SERVICE... THANKYOU RON AND GREENWAY I WILL SEE YOU SOON MATT WEST PALM BEACH FLORIDA

flson

1 de sep. de 2012

For a week, I worked with William Lee over the phone buying a used Chevy 3500 truck. Because I live over an hour away, I made sure we had all the details on the truck before I drove to the dealership to personally check and buy the truck. The night before I drove over, I talked to William to make sure everything was in order and also set up an appointment for Saturday morning. Saturday morning we arrived at the appointment time, but William was running late and was not there yet. One of the other salesman greeted us and explain the situation and agreed to take us to the truck while we waited for William. When we told him the truck we were there to see, he told us it had already been sold. He then doubled check on the computer, confirming to was sold 2 days earlier. So, I doubled check the night before we drove over and William said all is fine even though the truck had been sold! They did offer to show us a new Dodge truck...do not trust this salesman

new_carshopper

15 de ago. de 2012

Terrible customer service and apparently they don't negotiate on any numbers. Whatever price sheet they provide is what you have to pay or they don't want your business. At least according to Ron Griffin. Also be expected to pay $1098.00 in dealer and "shipping" fees.

surfsup 1176

12 de ago. de 2012

Dave Pittman was great to deal with and work with in the service dept. It was our first meeting with Dave and it was a great expierence. We would recomend Dave and the Greenway Dodge Service for all your repairs, we had our Cherokee in for some repairs that we thought might get a little expensive and we were pleasently surprised. Thanks and keep up the great work. Kyle

tleisure

10 de ago. de 2012

Steve Gomes made the selling of my car and the purchase of my new Jeep a real hassle free experience. The prices at Greenway Jeep can't be beat and my salesperson Steve was a really good guy who took the time to show me the vehicles I was interested in and then made the purchase negotiation a stress-free experience. Glad I went to Greenway.

David Earley

4 de ago. de 2012

They played a bait and switch game. We had a deal on a price twice and on our way to the dealership an hour away, they changed the price.On our way today they said they had another deal on the car we had agreed to buy last night.We would stay away from this dealership.Matt Bishop was the manager we dealt with.

cjetkd711

31 de jul. de 2012

I have bought two cars through Greenway and have taken both there to be serviced for any and all services they have needed. Up to a few months ago, I was very happy with the dealership and would have given and did give them rave reviewsA while back, though I purchased a rewards card through the service department. I paid 24.95 for the card and at each service received 5 percent back into an account that could then be used for future services. There was no time limit (not an annual membership or similar).On my last visit however, I was informed that the card (which I had purchased) along with all cards in the program were canceled. They said the program had "run its course" When asked about the earned money I had in the account they said that was gone as well.They did however say that a program like this may be offered in the future and if it was, I would be welcome to purchase another card.I would be very careful of a dealership that will sell you something and then take it back (and have the gall to offer to resell it to you in the future).By their duplicitous policies, they have turned a promoter of their dealership into a detractor.

swindlerd3

30 de jul. de 2012

My experience with Ms.Thompson,who greeted me upon my arrival,after corresponding via email,was very professional. I was then introduced to Mr.Joseph Pac,who then took over,after Johalvy stated the requirements that I was looking for in a good dependable used van/suv. While Joe was doing the "running",bringing up the different autos, Johalvy was always available. I would like to give Ms. Thompson & Mr. Joseph Pac a rating of A+ in satisfying my specific requirements in securing a good used auto.Ed Wilkes

tdktactical

27 de jul. de 2012

Wael was very helpful. Even coming in on his day off to finish the sale. We shopped several dealerships and compared prices. The price was the best we could get and Wael made us feel good about the purchase and is very knowledgeable about the vehicle we purchased. He is also very understanding that in business time is money and I did not have hours to be at the dealership to make a deal. So most negotiations were done over the phone and I came in and signed the papers and was gone. i really appreciatte the great deal and am considering buying another vehicle since I got such great service.

thector1

19 de jul. de 2012

Went online to do a quote on a 2012 Journey. Online price was 22,000 and change. When asked for a quote Mr Ricky Lopez sent me a quote starting at 25,000 and change. I don't like games.. I haven't even put foot on the dealer grounds and they are already playing.. Will go to the dealer but will not deal with this guy..

Jorge Vallin

17 de jul. de 2012

Penni Delgado has been my service advisor since I started coming back to Greenway for services. She has been professional, honest and straightforward in my dealings with her. She is the reason that I continue to use Greenway for my Jeep Liberty servicing. My past experiences with Greenways service department were filled with frustration at the wait times (12 hours one time to resolve a low tire pressure light showing on the dash. This was on the day before Thanksgiving a few years back, with family in town waiting at the house.........the issue turned out to be the spare tire on the back of the Jeep was under inflated. Unbelievable), the indifference displayed by the service advisors, the lack of responsibility assumed by the service department in problems associated with the vehicle while under warranty and the costs associated with having the vehicle fixed or serviced. I quit bringing my vehicle to the dealer for a number of years. I had to bring it back this past year due to failing window brackets which is when I started working with Penni as my service advisor. As stated above, these experiences have been a 180 degree change from the past. Thank you Penni for being such a prime example of what customer service is supposed to be like. Thank you for your attention to detail, professionalism, communication skills, willingness to listen and resolve issues in a timely manner. We will keep coming back to Greenway as long as Penni is our advisor.

kathymathis

16 de jul. de 2012

We worked with Wael initially and he was very forthright but wasn't the closer on the deal. The person who we dealt the most with was Ron Griffin. And he was very friendly but the typical sales rep. The ones that make people not want to deal with sales people. Numbers were not the same as agreed upon when paperwork was signed (and since it was so late no one was there really to answer questions about it) and things offered were not always honestly portrayed. We discussed this with him when we returned the second day and told him how we felt as our deal was not a smooth one. I do thank the manager/sales rep for letting us get out of a lease and change to purchase, but it was due to all the misinformation and wrong numbers that caused us to come back. We did end up buying and like the car and are happy with the deal we got but not the process we had to go through to get it. I think people should deal with others as they would like to be dealt with themselves and be honest and upfront with your best offer and not play all the silly games till you tire the other person out mentally and physically. It is nothing more than a cat and mouse game and I don't like buying experiences to be that. I hope as Wael learns the ropes of sales that he doesn't fall into the mindset that it is all about saying whatever you have to say to make the customer feel like they are getting a good deal even if they aren't.

RMOJOHO

16 de jul. de 2012

My shopping and more importantly my purchase at Greenway was facilitated by the sales team in a manner meeting meeting my needs.Im very happy with my new car and will shop there again.Joe Russell

yhisell

12 de jul. de 2012

The past two weeks I've been so stressed with the passing of a friend, barely working and the stress of moving, and all the things that can go wrong with moving went wrong in my case. So when my front passenger window just fell into the door and wouldn't go up on a rainy day, I felt in disbelieve that things can possibly go so wrong. I brought my Chrysler the next morning to the service center and met Stephen Paul. He was so patient with me while I was trying to figure out with my boyfriend on the phone whether it would be cheaper to go to an auto body shop we were familiar with for being cheaper instead of a dealership since the news that it would cost anywhere from $350-$400 was something my boyfriend and I could not afford. I only had an extended warranty on my power train and couldn't find that it would be covered by it. I decided to let the services center fix my window and try to figure out if to put it on a credit card or ask for a loan from our parents, which is something that we have never done.On top of all this I had to be at work by 12:15 but my job said I can come in at 1:15. By the time I decided to fix it at the dealership it was around 11:00, and Stephen said he will try his best to get it done by 12:30, but knowing how busy they were I was not holding my breathe.What I didn't know was that the whole time I was waiting for the window to get fixed, Stephen was trying to figure out a way for my extended warranty to cover my repair. Stephen came back with great news that he got my warranty to cover my repair, so of course I started to cry. He made such a difference that day for me, I was smiling again. I gave him a hug! And I was out of the dealership with all my windows up by 12:10. I will be coming back to see Stephen Paul. By far the best experience anyone can have at a dealership.

msjermaine

11 de jul. de 2012

I'm really grateful to have dealt with the salesman Wael. He was very upfront and honest. He made the car buying process very easy and convenient. I would definitely buy from this dealership again, and hopefully I get the same salesman.

djsongui

10 de jul. de 2012

Aaron is a fine young man. He has great customer service and works hard to get the best prices possible for the job. I recently took my truckin for repairs and Aaron took control of the whole thing. He made sure i was informed through out the day about the repair to my truck. The job was done well and I am happy with the result. I am a regular customer at Greenway, and i feel that Aaron and the wholeservice team at Greenway do a great job. KEEP UP THE GOOD WORK!!! Sheldon G. Songui

dhixygirl

9 de jul. de 2012

My husband, son and I were the first customers in the door that Sunday morning. Although my husband had spoke to an associate regarding possibly purchasing a new car, he failed to meet us at the appointed time of 10:30 a.m. After having several associates walk by without so much as a "by your leave" or acknowledgment of us being there, I personally was frustrated and ready to leave when William Leigh walked in an asked if we "had been helped?" After introducing himself, he retrieved the keys to the outside lot and began to inquire about our preference in cars, colors and prices. Although, it was extremely hot, William walked the entire lot with us, showing us different cars and explaining features and benefits to that particular vehicle. We test drove a 2007 Honda Fit and a 2012 Chrysler 200, deciding on the Fit because of its size. After going through the financing portion of the purchase, we decided not to buy the fit and walked away from the deal.As we were leaving, William came out and told us of his manager's recommendation of a 2011 Dodge Caliber Fire, Mango Tango Pearl. The price was right, the car was new and we were sold. As we went through the financing process, again, William continually checked on us to make sure that we were doing okay. The day ended later (5:00) but we went home with a car that we love, thanks to his help. We, also forgot to remove our gate pass from the Pontiac that we traded-in, so William grabbed it and held onto it until we could pick it up the next day. Great job, great employee.

Zaresh24

9 de jul. de 2012

Thank You so much Joe Pac for such great service. 5th car purchased and I'm a very satisfied customer.I will definitely recommend this dealer and especially Joe Pac as a sales representative, he goes well beyond to make the customer feel comfortable and happy with their purchase.

singrego

8 de jul. de 2012

I took my car in for a bad wheel bearing. They also found that I had a bad thrust engine mount. Stephen Paul, the service rep took care of dealing with the warranty information. I waited for my vehicle in a very comfortable room. There was free snacks and beverages and three different TV viewing areas. I basically walked in, waited and left. No hassles.

igchap

4 de jul. de 2012

5 STARS SERVICE, FOR SURE !!! Great car selection, a variety of the financial offers, easy overall process. Very friendly people, great to do a business with!

panaricancuz23

2 de jul. de 2012

My visit to the Greenway Dodge Chrystler Jeep Dealership was far better than I expected, based on my previous visits to other car dealerships. My interaction with the employee, Nidal Hatoum, is what made this such a great experience. He was more than willing to go above and beyond to ensure I was satisfied with the best deal I was getting. In fact, he spent the greater part of his work day patiently working with me to ensure I was satisfied. This was a far different experience from my previous experiences at other dealerships because the employees were impatient, aggressive, and they weren't listening to what I wanted out of my possible purchase. In short, Nidal's efforts are a fine reflection of the quality dealership he works for.

Xvrlstr

1 de jul. de 2012

Thank you to David Pittman. There a few weeks ago and David did a great job getting all my truck problems taken care of. He got me in and out like he said he would, I was able to wait and get some work done, great effort on everyone there. I will be contacting David for my next truck repair, service when needed.Xvrlstr

Johnsmithq

30 de jun. de 2012

Wael Abouelmagd has excellent customer serves, he is one of the best sales that I ever met, he was very patient and professional, he took us to the ReCon area as the vehicle that we were interested in was not yet ready for sale, we finalize the deal in the same day and he was following up with us till it got ready so we could come back and pick it up, Thanks Wael great job.

Sasha810

27 de jun. de 2012

You have one of the best employees, Manuel Zurita, he was very helpful and oriented me what car I need and the best for my money. My son in law bought a car in May and Manuel Help him, he was awsome and then June 22, I bought my SUV and Manuel again help us. I dont have words to explain it. He is the best employee.Gracias por tener a un excelente empleado en su compania. Los seguire recomendando.Gracias

DYH

23 de jun. de 2012

David Pittman was very helpful getting all my recall taken care of recently with my new Charger, he was very easy to work. Thanks to David and Greenway Dodge for all the great serice, I recomend seeing Greenway Dodge for all your service needs. Thanks....Don

dmcallister

20 de jun. de 2012

Best car deal ever. Mr. Allen and Victor made a great team. and I love the Avenger.They did what they said they would do and nothing changed when we signed the papers.Diane McAllister

Rob H 1966

17 de jun. de 2012

Thanks to David Pittman and all the support.Had a few issues andquestionswith my car, David washonestandup front, told me what he thought andwasvery helpful with what I needed to get my vehicle going again. We didnt takeof everything but wew did what we needed to egt things going. Will be back to egt the rest of my needs taken care of and I be seeing David again. RH

Roxy Rose

17 de jun. de 2012

Dave Pittman was great, very friendly and great customer service. I was very hesiatnt in taking my vehicle to a dealership for service again on my vehicle but Dave and Greenway Dodge made it very easy and the job went great. Thank you to Dave and everyone there in making things easy and making me feel at ease.....Roxy

jayceedwin

16 de jun. de 2012

We would buy from Greenway again! Steve Gomes was the best salesman we have ever bought a car from. He made the process smooth & easy. We drove out of there with smiles on our faces in the exact Jeep we wanted. This was after visiting over 5 Jeep dealerships in the Northeast/Central Florida region, so that says a lot! Thanks again, and yes! Do go see Steve Gomes for your next car purchase; you won't be disappointed!

TASTUNTS

14 de jun. de 2012

CAME BY FOR WHAT I THOUGHT WAS A SIMPLE KEY FOB PROGRAM,AT OTHER DEALERS THIS WAS ALWAYS A PROBLEM.AT GREENWAY I WAS IN AND OUT NO PROBLEM DAVID PITTMAN WAS A GREAT HELP. YA'LL ALSO DID A SAFTEY CHECK ,WHICH WAS A BIG HELP CONSIDER i WAS DUE FOR A BRAKE JOB,WITHOUT THIS CHECK i WOULD HAVE NEVER KNOWN. tHANKS AGAIN DAVID TOM AKOS

Doug Arie

14 de jun. de 2012

Have been taking my Jeep Patriot to Greenway for service for the past 3 years. Each time I have worked with Penni Delgado and have always been impressed with her professionalism and knowledge. Each time the service has been completed on-time and below the estimated price. Penni does a great job in keeping you posted on what is being done and approximately how much longer it will take. Great people to work with!

victorio84

13 de jun. de 2012

I enjoyed the visit to the dealership. Customer service was super. The folks were polite and kind and gave me a great price. Thank you much!

cj14006

13 de jun. de 2012

Stefani is part of the media/ internet division and placed up a deal for 34.99 for oil change, for rotations of tires , nitrogen tires fill, 27 point inspection, car wash, and top all fluids...Amazing service by Roger.. was a happy camper.. Thanks Greenway

rhettlily

13 de jun. de 2012

I had a problem with the rims on this vehicle after i got it home but finaly i was able to talk with Erik and he made the deal right. I appreciate him talking with me and understanding my situation and having the integrity to make the deal right.

Nikz Kidz

9 de jun. de 2012

Thank you to David Pittman and everyone at Greenway Jeep Service. I lost my keys and they were there for me in my time of need. Not only did they take of my key issues but they also informed me of my battery and that it was going to leave me stranded if it was taken care of soon. You guys are the best, I will see you soon....Nikki

dpglusko

7 de jun. de 2012

I went in for 2 warranty items and an oil change. Penni Delgadp, my service advisor was very pleasant & professional. She understood my concerns and correctly diagnosed that I needed an alignment that was missed by my previous dealer. Marshall, the service technician, quickly found the cause of the rattle that initiated this visit and took care of the other items on the list is record time. The waiting arewa was well appoiuntede and very comfortable.

S16Jackson

5 de jun. de 2012

We went to the dealership with a specific car in mind and Wael was extremely friendly and helpful. I was able to test drive both cars I looked and when I decided on one, Wael was very quick with the paperwork. I was able to walk out of the dealership with my new car!

kimselivims

4 de jun. de 2012

We had a fantastic experience buying a used vehicle from Griff and he gave us exactly what I wanted. Griff is very friendly and knows everything about the vehicles we looked at. He also went above and beyond in our car buying experience, helping me with things for a vehicle I purchased a few months back as well. If you are buying a car see Griff!

Dazies

3 de jun. de 2012

Big thanks to David Pittman and the service department at Greenway Dodge. Had my truck there for service and they got me in and out when I needed it. Greta bunch of people over ther, hopefully nothing changes when I need my next oil change, keep up the great work guys.....DT

Cgrover123

1 de jun. de 2012

Geoff was a great salesman to work with. He was very knowledgeable and he was a no pressure salesman. He talked my language and understood this is a big decision for people and never got frustrated with my commitment issues on obtaining a new car. He was very straight forward and helped me obtain a deal I was happy and able to work with. Definately look for Ron, "Griff", if you want a pleasurable car buying experience.

rtewdtew

31 de may. de 2012

My visit could not have gone more smoothly from appointment to closure. Penni Delgado did an outstanding job and making my visit go very smoothly. She was prompt and kept me well informed. She has excellent customer skills..I'm speaking from 30 plus years of customer service experience. She's one of your top employees!!! I might also mention the mechanic that serviced my vehicle. That was a need for him to speak with me and he did a super job explaining me some of the service he was performing....also a great team member and mechanic.

jc3226

31 de may. de 2012

Did most of the work by phone and email before coming in once I got there everything was just as Paul said it would be. Paul made car buying so easy!

lS51

31 de may. de 2012

I went into Greenway not having a clue about what kind of car i wanted and Ron was very patient with me. He told me everything he knew about the Jeep Liberty, the Laredo, and the wrangler. Ron was very knowledgeable and easy to work with. I was very impressed, being an elderly woman, i often find myself being taken advantage of and at Greenway i was very comfortable. The staff is wonderful and I love my new Jeep! Thanks Greenwqay dodge and thank you Ron Griffin for making this an easy transition.

felix perez

31 de may. de 2012

Mr. Abouelmagd was friendly and very patience no pressure at all. I picked the car that I wanted. He worked at getting me the best monthly price possible. I would recommending him and hope to do business with him again in the near future as I have teenagers that will need cars. Thanks.

dparri318

30 de may. de 2012

Wael was on top of everything, took me out immediately upon my request for a test-drive, and was very professional in doing so, answering my questions.

CGM

30 de may. de 2012

Wael, was very friendly and very helpful. He has followed up twice with me to be sure everything is good and that I'm enjoying the the Grand Cherokee. Thanks for your help Wael.

PCPainter

30 de may. de 2012

Great job overall. Patient, friendly and helpful. He stayed at the dealership, along with Ron Griffin, until closing to discuss the terms of my Jeep Grand Cherokee lease.

joandonovan

29 de may. de 2012

Ron has been a joy to work with. He is the opposite of the stereotypical used auto salesman. No pressure, no nonsense and easy to deal with. Great salesman with integrity. Not only have I recommended him to my friends, I will definitely be back to buy cars from him again.

mariochaves

29 de may. de 2012

Penni is an outstanding advisor. She takes care of all my needs regarding my Grand Caravan and make me always happy and sure that the service was made in a high level of quality. During the maintenace service she calls me if something more need to be made giving me a state of piece that someone is taking care of my car. She used to call me in the other day after I got the car checking if the car is good and if the service was what I expected. She does an amazing amount of customer service.

Lmartinez0323

28 de may. de 2012

Rob was excellent he was right on point with all of my needs and made the whole experience fantastic. Thanks to him we walked away with our 2012 challenger I will def recommend him to all friends and family. When going in ask for ROB. Thanks for everything

JEDavidson

24 de may. de 2012

Paul was very helpful and made the process go very smoothly. I appreciated his professionalism, as he did not come across at all as the stereotypical car salesman. He took a definite interest in what I wanted and made sure I got it. Thanks Paul !

Uk91

24 de may. de 2012

This was my second routine service on the Ram and the first time (not with Penni) when I brought it in I informed them of a problem with the puddle light in the mirror and they returned it telling me that the problem was resolved but later that same day I still had the same issue so I was not completely satisfied with the first service. This second service (w/Penni) I raised the same concern and in a couple of hours Penni called me outlining that the problem had been confirmed and that the part was ordered and they should have it in a few days. A few days later Penni called that the part was in and scheduled an appointment to complete the job. The job was completed promptly while I waited in a comfortable lounge with free snacks. Upon notification that the truck was ready and waiting outside I proceeded out to check the job. While inspecting I noticed a small mark or ding under the work area, catching Penni's attention I showed it to her and she responded that if I had a few more minutes she would have that corrected immediately and within 20-30 mins I had my truck back in perfect condition. This is the type of solid communication, no hassle, customer service that brings people back to the dealership.

MsBree

22 de may. de 2012

Stephen Paul perform excellent customer service! He got me in and out in very little time! He was very polite and knowledgeable about everything! Good customer service is very hard to come by! The price for the service done on my van was very reasonable as well! Thanks Stephen Paul!

vineyap

21 de may. de 2012

I had a very good experience in the purchase of my new 370Z from Greenway. The whole deal was negotiated by email and phone, so the time at the dealership was minimal. My salesperson, Johalvy Thompson, was very prompt in returning my emails and calls. She made this a great transaction.Thanks,Patti Vineyard

Renee 1950

20 de may. de 2012

Was at Greenway Dodge from out of town on business, stopped in for quick service and an oil change. Was pleasently surprised how fast and how good my service was there. May be moving over to Orlando and Greenway Dodge will be my dealership of choice. Thanks to david Pittman and the grouo there....Renee

jquintana

15 de may. de 2012

After not having a car payment now for over 5 years it was a tough decision to purchase a new vehicle. I did my research online for what i was looking for and had in mind. Then i drove down to Greenway Dodge where i met David Levine. David was very friendly yet not pushy while i looked around and made my final decision on the Dodge Journey which pretty much was my first choice, but i wanted to look around either way in case i saw something else i liked more.It was a great experince, simple and fast as i know how i am and should it have taken long i probably would have had enough time to change my mind :) lol.David and those whom also helped Thank you, Greenway Dodge is lucky to have you on their team.Jose

Pcrofton

14 de may. de 2012

Ben is the most knowledgable salesman we have ever talked to. He was friendly, funny and not pushy. He listened to our needs and showed us exactly what we were looking for.it was amazing how much he knew about these vehicles. Great guy.

anna lemus

7 de may. de 2012

i was very ready to buy a car i seen online at this dealer so i spoke several times on the phone to the dealer before making the drive, i am 2 hrs away when i got to the dealer i was given a price way more higher then advertised online over $2000.00 dif.very dissapointed.they should be honest and not waiste peoples time.

camaro93

6 de may. de 2012

Aaron Horowitz is an excellent service guy. He is attentive, follows up and takes care of your needs. I have no problems with the service at Greenway Dodge.

FullSpeed

6 de may. de 2012

Thanks to David Pittman and the guys at Greenway Jeep Service Dept. Had some issues with my Grand Cherokee and he and the staff were very professional and very easy to work with. Not only was the service good but everyone there seemed to be very friendly. Great job guys, we will be back.

eddmir

29 de abr. de 2012

Fantastic people to work with. They were so helpful and went out of their way for us. I would highly recommend this place to anyone, whether looking for new or used vehicles. The customer service was fantastic...what an experience! Their quality of work and friendliness is beyond what we have experienced at other dealerships. The price was very, very reasonable. This all lead to an overall great experience. I would gladly go back to this place with the knowledge that I will be taken care of. Thank you so much for everything!

GuyA

26 de abr. de 2012

Andy Taylor is the best service rep I have ever dealt with. All repairs have always been completed the first time. Andy's professional knowledge, accuracy, and his pleasant way of doing business is a real asset to Greenway. True to his style, my first service call after his promotion, he greeted me and personally introduced me to my new rep, Roger. My hats off to Andy and Greenway.

bhallman

24 de abr. de 2012

Penni Delgado was the the Service Rep that waited on me at my service visit on April 23, 2012. At the time of my visit I was on crutches. Penni went out of her way to make sure I was comfortable before beginning with my service needs. Once there, she proved to be very knowledgeable in what she needed to do. She always came to where I was seated to go over the service that day. On the way out, she opened all doors for me which was greatly appreciated. Penni would have gotten my vote that day as "Employee of the Day"!!!!!! I would reccommend the dealership to others.

wildoug

23 de abr. de 2012

WORKED WITH JIMMY VILLELLA ON INTERNET TO LEASE A DURANGO , FILLED UP A CREDIT APPLICATION ,THEY TOLD ME CREDIT IS GOOD ENOUGH TO LEASE THE CAR ,DROVE FROM SARASOTA TO THE DEALERSHIP ,DROVE THE CAR ,SIGNED ALL PAPERS ,GAVE THEM $2500 AND BECAUSE THEY WANTED ME TO TRADE MY NISSAN ROGUE ,THEY COULD NOT GET INFO FROM NISSAN ,SO THEY HOLD THE NEW DURANGO PROMISED ME THAT THEY WILL DROP THE CAR IN SARASOTA AND PICK UP THE NISSAN.NEXT DAY THEY TOLD ME THAT I DO NOT QUALIFY FOR LEASE BUT I CAN BUY IT FOR HIGHER MONTHLY PAYMENT.I REFUSED OF COURSE , NOT NICE AT ALL, VERY ,VERY UN HAPPY CUSTOMER ,THEY ARE BLAMING THE LENDER NOT TAKEN RESPONSABILITY FOR MISINFORMATION AND LOSS OF MY TIME

Chris T 1966

22 de abr. de 2012

Thanks to David Pittman and the crew at Greenway Dodge. My wifes van had some issues and they worked with us all the way thru with no headaches. I / we will be back for sure. Thanks to a great group / Chris

Edmary 32825

21 de abr. de 2012

Ours was a great experience. Manual, Matt and Kral were very professional and provided a pleasant experience. We acheieved our objectives and received more than we expected. I would go back for another automobile purchase and definitely send additional business to Greenway.

jgualandri

17 de abr. de 2012

I am very pleased with the service I have received at Greenway Dodge. Penni Delgado has done an excellant job of helping me understand the service needs of the Caliber my son uses to attend school in Orlando. With me being in Illinois, and him over 1,000 miles away, I am greatful that Penni is very professional and takes the time to explain the service requirements and any possible alternatives that may be considered. I feel she has a genuine concern for my situation and personally helps me keep my son's vehicle in safe condition. I very much appreciate her integrity and dedication to her job.

JackFlood

16 de abr. de 2012

Wed 4/11/12 I called Kris about repair of bumper he said next day and install on Thursday, Kris never called he said part came in but it was wrong Kris said come in on Friday, Kris never called back so I called, he said parts will be here on Monday, Monday I called Kris because Kris did not call me, He was to busy the receptionist said Kris told her the parts are here but its to late in the day we will do it Teusday morning, I told the receptionist I will drop off my truck today so he can start first thing in the morning. I drove 30 minutes to drop off my truck I just wanted to give the lady the key and she said wait you need to speak to Kris,Kris said you cant leave your truck overnight because Statefarm will lower there rating due to the excesive amount of time taken on the repair. I have been waiting 7 days with ZERO CALL BACKS, WRONG PARTS ORDERED AND NOW YOU ARE MORE WORRIED ABOUT WHAT STATE FARM THINKS ABOUT YOUR FAST SERVICE INSTEAD OF ALL THE AGERVATION I HAVE BEEN THROUGH FOR GET ABOUT THIS JOB AND I LEFT. I CALLED STATE FARM THEY SAID WE DONT WANT THE CARS LEFT OVER THE WEEKEND BUT DURING THE WEEK IS OK, WHAT THE HECK IS GOING ON. I CALLED DON THE SO CALLED MANAGER AND HE SAID THAT WAS THE POLICY BUT HE WOULD MAKE A CHANGE JUST FOR ME, I TOLD HIM STATE FARM SAID THAT WAS NOT THERE POLICY ONLY FOR OVER THE WEEKEND NOT DURING THE WEEK AND FUTHERMORE WHY ARE YOU NOT THINKING ABOUT MY TIME, I WAITED A WEEK FOR THE PARTS. THINK ABOUT THIS IF GREENWAY IS SO CONCERNED ABOUT HOW FAST THEY GET YOU CAR OR TRUCK OUT OF THE SHOP HOW GOOD OF A JOB ARE THEY GOING TO DO. DONT TRUST GREENWAY THEY DO NOT CARE ABOUT YOU ONLY STATE FARM OR INSURANCE COMPANIES. GREENWAY SERVICE IS THE WORST, THEY NEVER CALLED ME BACK, THEY DONT CARE WHAT YOU MUST GO THROUGH ONLY WHAT THERE TIME SHEET SAYS TO STATE FARM.I RECOMMEND NO ONE TO GO TO THIS DEALER FOR ANY THING BODY SHOP, REPAIR, SALES OR EVEN THE BATHROOM, I HAVE NEVER IN MY LIFE SPENT SO MUCH MONEY WITH A DEALER($140,000) AND RECEIVED SO MUCH HARDSHIP TRYING TO GET MY CAR OR TRUCK FIXED, NEVER WILL I GO BACK, NEVER WOULD I RECOMMEND ANY ONE TO THIS DEALER THEY GO OUT OF THERE WAY TO MAKE IT A BAD EXPERIENCE. I WILL CONTACT DODGE AND MAKE A FORMAL COMPLAINT. I HAVE PURCHASED A Jeep cherokee, DODGE CHARGER, JEEP COMMANDER AND DODGE RAM AND THIS WILL BE MY VERY VERY VERY LAST DODGE, CHRYSLER, JEEP PRODUCT I WILL EVER OWN FOR THE REST OF MY LIFE BECAUSE OF GREENWAY DODGE CHRYSLER JEEP ORLANDO FL.UPDATE:I contacted Chrysler and let them know what poor service of Greenway what else can you do, I know never buy from Greenway or Chrysler I went to CENTRAL FLORIDA COLISION CT to have the repair completed it took only one day great service they even came to my house to give me a ride back check these guys out for you body work before Greenway you may be glad you did. JACK FLOOD

cola6104

16 de abr. de 2012

My advisor was extremely knowledgable and helpful. Thank you Stephan Paul.I am definitely going to request you for my next visit at Greenway Dodge service centre.

Lucihiggins

15 de abr. de 2012

Aaron continually provides excellent customer service. He demonstrates an authetic concern for his customers. He listens attentively to concerns. He ensures that my Jeep is well taken care of while being serviced at Greenway.

vpgrando

13 de abr. de 2012

Greenway's concern about the well being of my Nitro is very reassuring and comforting. Their approach to servicing is professional and honest; expert work done within the timeframe stated. All of my maintenance visits begin with a smile from their very competent Service Representative Penni Delgado.

Thompson 1195

12 de abr. de 2012

Mr. Hiram is very professional carslesmen and did a great job at getting me the car i wanted. This car was a bleesing for me my credit wasn,t thw greatset but Mr. hiram made a great deal with the company and I was able to get a Chrysler 300c. This is a dream come true and I thank God and Mr. Hiram for all they did to bless me with this car. Thanks Mr. Gonzales for all your hard work and I will be sure to tell people about you and Greenway Dodge.

canon_in_a

11 de abr. de 2012

Great experience, friendly people. Very sorry...I'm not much of a writer, but Griff, Erik, and Metin were wonderful to work with. Take Care.

michellea1234

9 de abr. de 2012

I have given a rating of 5 for all subjects because I had a great experience and service. The sales team helped me get the car at the price I wanted!

jvillgir

7 de abr. de 2012

Very good dealership experience very different from the other 2 Jeep Stores i went before, they treat you very good, John Ullman did a wonderful job in showing me every single Grand Cherokee on the lot i wanted, got a good price on my Trade as well as a Good Price on the Grand Cherokee, John is not the the usual pushy salesperson who doesn't even show a car without asking how much down and look at credit, those words were never mentioned by him on the Lot a big plus over the other dealerships, plus its unbelievable the amount of cars they have there availableJ Villa

mdust123

2 de abr. de 2012

On Friday March 30th I spoke to Jimmy V. about a new Dodge Nitro and told Jimmy I needed to be at a certain payment and wanted to do everything over the phone and the internet before I would drive down to their dealership.Paul French called me back within one hour and told me what my payment would be and what he would give me for my trade.Paul and Jimmy were right on target with everything they said that they would do.I would recomend Greenway Dodge to all of my friends and co-workers. Greenway Dodge has earned a customer for life.I would also like to thank Maribel in finance she was great and had a wonderful sense of humor. -Mike Dust

leahdconner

2 de abr. de 2012

Rob was a great, no pressure salesman that made us feel at ease to make the buying decision that was right for us. I would recommend him to others in the market for a vehicle.

larry swinburn

2 de abr. de 2012

My wife and I needed a vehicle and after checking a number of dealers we went to Greenway Dodge. We met with Kevin Marleton who took the time to find out what we were looking for and how much we wanted to spend. He located a vehicle for us but there was a squeak under the hood. Kevin promised if it did not stop he would make sure it was fixed. We purchased the vehicle and two days later the noise was not better. I called Kevin and he told me to bring it in for repair. I dropped it off for service, later that day I received a call informing me the repair was not going to be covered by the dealer. I called Kevin and informed him of this problem. He told me he would take care of it, after a number of calls he was able to have the repair covered. It is very refreshing to real with a salesman who houors his word and a dealership that allows him to do so. I will recommend Kevin and Greenway Dodge to my friends.

Sterling_Shortall

31 de mar. de 2012

Everybody at Greenway Dodge was incredible and extremely friendly. Aaron Horowitz was very helpful and definitely wanted the best for me as a customer. I will continue to go to Greenway Dodge, it was a great experience and I would recommend them 100% !

warhe14

31 de mar. de 2012

I emailed the dealership on the morning of 3/28/12 and got a response within minutes from Sam Hadad. I received a quote for the vehicle I requested along with a few alternate vehicles from Ricky Lopez. I went later that afternoon and was helped by Manuel Zurita. He was friendly, knowledgeable and very helpful. I bought a Jeep Grandcharokee LaredoX that night. I also want to recognize John Bulbul for being so helpful, friendly and most of all for being so efficient with all the financial paperwork. I'm very happy with my new Jeep. I would highly recommend purchasing your vehicle at Greenway Dodge Chrysler Jeep.

Pilotrinche

31 de mar. de 2012

My experience at Greenway Dodge was fantastic, Cesar took good care of us, worked us a great deal and was very kind and friendly. I totally will recommend this dealership and Cesar to all my friends and relatives! Thank you!!

TDCarle

30 de mar. de 2012

Aaaron has been helping me with service for a couple of years now. I come in every 4 months for oil changes. I really like his friendlyness. He really does give great customer service. He's knowlegable & very professional. He is a great asset to Greenway!! Keep up the great work Aaron!Tina D. CarleOrlando, Fl

mufflerldy

29 de mar. de 2012

I went down to buy a Pick-up, but left with a Jounrey. The salesman wanted to know why I needed a pick-up, and the reasons I gave steered him toward the Journey. Which I love and am very thankful for all of his help. Ben Carson is the type of salesman, you dream of getting, he was able to tell everything about every dodge I looked at, and answer all my dumb questions. He is differently an asset go GREENWAY DODGE, don't let him get away. Thank You Sue Scheiterle for all your help BEN!!!!

tburtstout

28 de mar. de 2012

I was perusing a certain automobile website that listed a car I was interested in seeing. I contacted the dealer via online-chat, and was connected with Mr. Cesar Rios. he explained to me the car was just received by the dealership and it wasn't actually on the lot just let. He told me to contact him tomorrow and he would let me know when it would be available. Upon contacting Cesar the next day I received an immediate response, something that continued well after the sale. Once I arrived at the dealership Cesar greated me outside by the location of the vehicle I was interested in purchasing. He had the keys in his hand and we went for a test drive. Upon returning to the dealership, I found Cesar to be very cordial, as well as the rest of the staff at Greenway Dodge. Needless to say i purchased the car that night and was extremely happy with the way I was treated throughout the entire process(even with the F&I representative). After leaving the dealership, i noticed I left behind a few item in my old car. I contacted Cesar and he assured me he obtain all the missing items and hold them for me until I was able to retrieve them. All-in-all, I would STRONGLY recommend visiting with Cesar Rios from Greenway Dodge for the purchase of your next vehicle. I know they can take care of you!!!!Ps. This is where I will be going for my next vehicle!!

Amy Mozingo

28 de mar. de 2012

The service was fast and friendly, including the shuttle service. I arrived early for the drop off and did not have to wait. Aaron was there to receive the car and explain the scheduled service so that I fully understood the time required and estimated cost.

tonigq

27 de mar. de 2012

I purchased there on the spot largely due to the salesman Rob. He was kind and made me feel very comfortable with both of my purchases that day. His is knowledgeable and personalable and made that made the difference for me. He is the main reason that I did not continue to shop another dealership. Thanks Rob!

nicki19

26 de mar. de 2012

Rob and Eric were great! They went out of their way for me. This is the 4th car I bought from Greenway Dodge. They are very friendly and make you feel like you are important wether it was a $10,000.00 car or a $40,000.00 car. I will recommend this dealer to everyone.

Brenda Williams

26 de mar. de 2012

We were looking for a car for my 16 year old son. This was going to be his first car!Rob took the time to speak to my son to see what type of car that he wantedas well as speaking with me about what my needs and expectations were.He never pressured us and took his time to show us all the vehicles thatfit within our budget. Rob is very personable and professional and I wouldnot hesitate to recommend him to my family and friends. I would definatelybuy another car from him!!! Thanks Rob, my son loves his car.BrendaOcala, Florida

chloe23

23 de mar. de 2012

I recently purchased an 07 Dodge Nitro. Josh was very knowledgeable about the vehicle. He was also very courteous and definitely is an asset to Greenway Dodge. Thank You, Josh.....

hcastro001

23 de mar. de 2012

I recently took in my 2011 Dodge Journey for service. I had spoken to a representative (do not have the name) and confirmed that I will be needing a loaner car. They confirmed that one would be given upon my arrival as part of the services to be completed was the repair of a scratch on the door that I had agreed with the sales representative Ron to be fixed at a later time. Upon my arrival to the service area I was greeted by Stephen Paul. He informed me that no loaners were available. After speaking with the sales rep I was given a car for the day. I was told the work would only take about half the day. I never received a call from Stephen to give me a status update or even return my calls. When I finally got a hold of him he had no idea about the status of the car. This bothered me because there was no effort on his part to find out. After the work was finally completed and I went to pick op the car a piece of the molding was not placed back correctly. This is bothersome because after an entire day of work the car was just left with broken molding. To me that is careless work to give a customer the car when it is not a good repair. I spoke to the manager and he took the car. The next day I did not receive a call from Stephen to confirm that they would be working on the car again. Same as the day before I had to keep calling Stephen to try and get an update. His replies were rude and were very frustrating as he knew nothing about the car. He was never willing to check on the status or even provide a reason for the work not having been done on time. In the end the scratch was fixed (did not come out perfect still looks bad) but after having to go through too much drama and trips to get the car I rather not deal with it. Based on this experience I would not recommend this service department or give a good feedback rating. It was very disappointing service. In the end its like any other dealership interested in making money and not the customer. PS I replied to their thank you email regarding service and never heard a response. I really wonder how they have such a high score.

m3lyssa

22 de mar. de 2012

David Pittman made servicing my Volvo painless. I brought my car in because I noticed a nail in my tire. David reviewed the three possible solutions and aproximate costs and let me know that he would follow up as soon as they determined which solution was best. I also pointed out a scratch on the passenger side door and David offered to have get have an estimate prepared and emailed to me. The service was quick, I was out in less than an hour. And David has already followed up regarding the scratch.

Al4luv

20 de mar. de 2012

I have been a long term customer of Greenway for sometime now, but never before have I been met with the same courtesy and professionalism that I experienced during my last visit. Not only did Aaron Horowitz go out of his way to ensure that the job was done correctly, but also followed up a week later to ensure that I had what I needed. Although it took several visits to get the parts and repairs, Quentin did an exceptional job of shuttling me to and from work in a time fashion over the course of two days....while Aaron went above and beyond to make sure the job was fast, convenient, and affordable. I am thoroughly impressed with how personable these guys are....one of the manager's (Dave) even noticed my new haircut. Wow! The small town feel was really refreshing.... Thanks Greenway!

rigidman

18 de mar. de 2012

Jeff did a great job keeping the buying experience very easy and non-pressured but direct and to the point. He offered options and kept things in my comfortable level and at the end sold a great car at a great price.

dga7330

17 de mar. de 2012

Rob Redgate provided a great "no nonsense" buying experience. He listened to what I wanted, gave me the facts, and we made a deal; no drama, no pressure, no stress.

NeilandJolene

17 de mar. de 2012

After hours and hours of internet research while looking for a used car, I found that the same dealerships had the best deals on used cars: Greenway Ford and Greenway Dodge. Greenway Dodge had a pretty BMW convertible that I was interested in, so we headed there. We test drove the BMW, but couldnt meet eye to eye on the price. It wasnt that Greenway was being unreasonable. In fact, they dropped the price from the listed amount which was already less than what others were asking and was a "great deal" according to carguru.com. My husband and I were the unyielding ones. We had agreed to a set budget and we weren't going to go a penny over it, as we had agreed with each other. Our salesman never lost his patience, which I would have. Instead, we focused on finding a car that would work with our budget. We found one in the back lot that wasn't even listed or on the sales lot yet. They hadn't had a chance to fix the scratch that was on the driver's door yet. The filled the tank and set us on our way with a promissory note to repair the scracthed door.A few weeks later, I dropped my car off to fulfill the promissory note on the scratched door. We left town for a week and when we came back it was ready to go. You can't even tell that the door ever had a scratch. It looks great!Overall we had a great experience with Greenway Ford. I feel like we paid a very fair price.

ehenning

16 de mar. de 2012

I would like to thank Robert Redgate for his professionalism and high integrity during a recent purchase of a 2012 Town and Country. He was attentive and patient during the purchasing process and always quick to respond to any questions I had. I feel he truly cares about the people that he is helping and wants the often difficult process to run as smoothly as possible. I will be recommending him and the Greenway dealership to anyone looking to purchase a new or pre-owned vehicle.

Lamonda

13 de mar. de 2012

Andrew was very professional. He went above and beyond his duties. Very good customer service and I didn't have an extremely long wait. I was also offered snacks and something to drink. The waiting area was very well kept. I will return again for my car services.

ragjp

8 de mar. de 2012

Feel obligated to give Paul French and Greenway Jeep a perfect 5 star rating. Buying a new Wrangler from Paul was painless. Spent months looking to purchase a new Jeep. Went to many dealers and got my fill of sleezy know nothing salesmen all over the state of Florida. Paul was knowledgeable and upfront about everything. He answered all of my questions and always got back to me as promised. It took literally minutes to make a deal with him with no salesman BS. Actually feel like I have a connection in the automobile industry now. There are many dealerships within 25 miles of my home, the closest is five miles away. I believe I will be making the 75 mile drive to Greenway for my service just because of Paul. Greenway does have a very impressive facility and that is part of the reason I will make the drive. Give Paul a chance for your business in person, on the phone or on the internet and see why I gave him a great review. I will continue to rate my experience with Greenway as I begin to use their service department. Thanks Paul. Good job!

Luis Burgos

8 de mar. de 2012

Sales person was very profesional, he help me find the perfect vehicle for me and my family, I would recommend this dealer, great transaction, and great service.

Ward Gros

6 de mar. de 2012

Joe Pac did an excellent job of helping me find the right vehicle to meet my needs. His salesmanship and customer service was the best!

marlenetdiaz

4 de mar. de 2012

Stephen Paul is an outstanding representative at Greenway Dodge. He is courteous and is always working to find solutions to our car problems. We were just there for our horn. It has given us trouble in the past. He solves our issues as well as explains what was done to solve the problem. He treats us like a member of the family. Even though going to the dealership may not be the ideal trip, Stephen makes it so pleasant. Thank you and continue being as wonderful as you are!

Lunagirl38

4 de mar. de 2012

Had to deal with this dealership several times over the past few weeks. Overall the dealership is very frustrating to deal with, extremely poor communication. I had to have service advisors switched and after switching service advisor David Pittman did all he could for me. Although the issue with my car has not been fully fixed David did all he could for me. I'm very happy with David's customer service.

Eugino

2 de mar. de 2012

Overall our experience at Greenway Fiat was excellent. Our sales representative, Alp was professional, friendly and most importantly trustworthy. We are very satisfied with the price and the quality of the service and enjoyed working with Alp and would highly recommend doing business with him. My wife and I had a positive experience and would purchase another vehicle from Alp.

chrisycek

27 de feb. de 2012

We will absouletly be back to Greenway Dodge!Ron Griffin has sold my husband and I (and my parents a car within a year) and we have never been more satisfied with his compasssion and care for us as customers. He worked hard to get us where we needed to be with payments and alaways was plesant to deal with. He is very down to earth and always wearing a smile. He made sure that we got the car we wanted in a reasonable time and thats what it takes to sell me a car!We will be back(very soon)!!Sincerly ,Love to buy cars!

Lugerman

25 de feb. de 2012

Jimmy Villella and Krull were super. This is the best dealer experience I have ever had. Jimmy was extremely knowledgable and professional. Krull and Jimmy worked with us untill every thing was done and correct which was about midnight. Both of these individual deserve a pay raise. I am very happy with the car and the way we were treated. I'll recommend your dealership to anyone. Than k you.

DorotheaP

24 de feb. de 2012

Kevin Marleton............................ Received my 2012 Dodge Grand Caravan today, had finalized finance stuff, yesterday, and couldn't have had a better car buying experience. Kevin Marleton went out of his way to accommodate my many requests and questions, and never lost his cool or patience when I tried to haggle like a banshee :) In the end, I got exactly what I wanted, and within the figures hubby and I had decided on. Everything was handled fast and efficient. Kudos also to Caner Bulbul in the finance department, a very engaging conversationalist and Master of the Mile-long-paper....:p We would definitely go back there again, should we be looking to purchase another car. No BS, no hassle. You rock, Kevin!.............Regards, Dorothea

MissLisaMarie

23 de feb. de 2012

Great customer service all the way down to the porter! I called in with an issue and talked to Steve "Stephen" who advised me to go ahead and bring the vehicle in, he would be waiting! I had to get a new key all together but while I waited I got an oil change that was much needed. Steve came out and explained everything to me and how my inspection went! The process was fast and painless, would recommend!

rettadee123

21 de feb. de 2012

I had a wonderful experience recently buying my fabulous new Jeep Wrangler! Thanks to my sales rep John Ullman I was able to get the vehicle of my dreams. Usually I cringe at the idea of walking into a dealership due to past experiences, however John made the whole experince comfortable. I highly recommend pursuing a vehicle here! Especially the Jeep, I'm a fan!

sjm01089

21 de feb. de 2012

WORST car shopping experience EVER! I was there receiving a van for my parents. Sales contracts signed, credit card forms filled out, even bought insurance! After waiting over 3 hours "FLAVIO" the used car manager informs us that while we were sitting there, someone else arrived, test drove the same van, and that he was selling it to them because they were paying by check. The other buyer did not offer more, nor had they started paperwork. Even though the card had been authorized, he cancelled the sale. Our salesperson, Rob, was very kind and did everything in his power to try to complete the sale for us. He was as upset as I was that the vehicle had been sold out of under me while I was sitting there. I give kudos to Rob, but because of the actions of Flavio, I will not be using this dealership or any of their partners ever again. IF YOU GO THERE TO BUY A CAR, BRING CASH OR THEY WILL SELL IT OUT FROM UNDER YOU!!! Do Not Trust This Crooked Dealership!

jbressin

20 de feb. de 2012

I just needed a new key for my car. I called to get the price and how long it would take last week. I was quoted a price over the phone for both the key and the "programming fee", and was also told that it would take about 45 min to complete. I made an apppointment and when I got to the dealership they said it would take about an hour. Well I waited an hour and 45 min before they came back and told me another price, double what they told me over the phone, and that I would have to wait another 30 min before it was done. At this point I have wasted almost 2 hours of my time and I still have no key for my car, so basically I have to pay their price to have them do it. Well another 45 min goes by and finally they are finished with my car. I then leave and go somewhere else to get an oil change, where they tell me that my license plate light is out. I look at my paperwork from Greenway where they supposedly do a full vehicle check...and sure enough it was have written on there that the light was out, but they never mentioned it to me. They actually didnt mention anything that was on the check list...and as it turns out, the light was just loose and not out at all. This place has extremely poor customer service, so dont be fooled by their "complementary" snack bar. I'd rather pay the $2.00 for a soda and have decent customer service. While I was sitting in the "lounge" area, I was talking with a few other customers that were having similar issues to mine so clearly I'm not the only one.

Donstpete

20 de feb. de 2012

I was shopping for a particular car ( Charger SRT) and there were very few available in Florida. My local dealer, Dayton Andrews in Clearwater, were not pleasant to work with and offered a disgraceful amount for my trade. I contacted Greenway after reviewing their inventory online. We negotiated this entire deal long distance... e-mail and phone... and these guys could not have been more reasonable, courteous, and in the end fair with the entire deal. I drove out to pick up my new ride just a few days later and was treated great and went home happy. In fact, it was a lot of fun. I will be going back and recommend to anyone. Good people right there.

magievet

20 de feb. de 2012

i already wrote my review on facebook,and will continue to let people know every time i see your dealership come up untill u get at tge very least some kind of apoligy.

Lacy2488

19 de feb. de 2012

David Pittman was very nice, I enjoyed working with David. He and the staff there made my service exp very easy for my husband and myself. We will be sure to see David in the future. Thanks for being there.Lacy2488

Sfbusboy

19 de feb. de 2012

I wasn't really ready to purchase when I went into greenway. Victor convinced me to sit down with him and talk about some terms and the experience turned out wonderful. The entire staff was so helpful and friendly they made my first solo car buying experience very relaxed and confortable. Thank you Victor and greenway staff members, I will definitely recomend buying a car from you all to my friends.

mikej1959

17 de feb. de 2012

After having to purchase 4 rear tires due to nails, screws and other debris for my wifes car (Nissan 350Z Nismo), I decided it was time to get a vehicle that the tires did not cost $500 per. She voiced her opinion on wanting an SUV... After seeing numerous commercials about special financing and rebates for Jeeps, we decided to look. Greenway was the first and only dealership we went to. We were happy with the selection, the approach of Victor and his willingness to help us. After dickering over the trade value and price of the new vehicle (which always happens) an arrangement was made and the deal was sealed. We are now the proud owners of a 2011 Jeep Grand Cherokee Overland. Thanks to Victor and Eric for making this purchase pleasant and one of ease. I will recommend Greenway and Victor to friends and feel good about doing it!!!

mtkolb

17 de feb. de 2012

Kevin was very helpful even though I wasn't looking for a new car. I had come to the dealership for maintenance service and ended up leaving with a new car. He was very straightforward and very personable.

KHerb82

17 de feb. de 2012

Thank you David Pittman, you were a big help with the questions I had on my Jeep Cherokee. You have earned a new customer. I will see you for my next service, thanks again.Kevin

vinalmenon

15 de feb. de 2012

I recently purchased my Grand Caravan from this dealership. Mr. John Ullman was very cooperative and addressed all my concerns. He helped me get a good price on the vehicle as well as for my trade-in.

kbrown40

13 de feb. de 2012

I came to Greenway CDJ on 02/11/2012 for a service check and oil change. Right away I was treated very professionally and respectfully. The service representative (Penni Deldago) was more than happy to wait on me. She was very honest and forthright with her response to my questions. She even advised me of special offers that the service department was offering. After checking in, she assured me that the service would not take long, and I would be out in no time. 45 minutes later my truck was brought out to the front. She explained the work that was done and advised that everything checked out fine. I was even told about the rewards card which i didn't realized I had. She made the trip a very enjoyable experience. I will recommend all my family and friends to the service department. Looking forward to bringing my truck to your service department again.

bef419

11 de feb. de 2012

I don't typically write reviews, but after my experience a couple of weeks ago at Greenway Dodge I felt it was necessary. I live in Atlanta but couldn't find a deal even close to what Ron Griffin offered me for my 2012 Limited Jeep Grand Cherokee. The long trip down there was well worth it, the car was exactly what I wanted and Ron was true to his word. No hidden fees. He worked very hard to get me the best price to fit my budget. Ron was very organized, informative, and professional. He made the process easy and fun. Young, laid back, cool. I would recommend working with him if you're planning to do business with Greenway.

echo2273

10 de feb. de 2012

I came by Greenway Dodge today to get my first oil change on my 2012 Dodge Charger SRT8. The car only has 430 miles on it. Ive been told in the past that there is a break in period for the car and the oil should be changed at around 500 miles. I came in the service department and dealt with Mrs. Penni Delgado. She explained to me that the vehicle doesn't really need an oil change until it reaches 5000 miles. I insisted on changing the oil even if I didn't really have to. I guess it just became a common practice for me when buying a new car. What impresses me the most was the honesty of Mrs. Delgado. I feel that she is an honest, motivated, friendly individual. She is an asset to the company. Not only was the service superb, she does it with pride and a big smile. Thank You Mrs. Delgado for being an outstanding employee at Greenway Dodge.

cfreeburg001

6 de feb. de 2012

BEN CARSON AND CHRIS WHITTEMORE were the most knowledgeable, courteous and helpful car salesmen I have ever dealt with. I had bought a vehicle for myself here several years ago, so when my sister needed a vehicle I recommended to her that we goto Greenway Dodge. She was in need of a used vehicle, we told Ben and Chris exactly what she was looking for and her budget and they only showed us vehicles that met her criteria. They were very patient with us and generally concerned that she was comfortable. After she finally narrowed it down to 2 vehicles they DID NOT use any high pressure sales tactics to get her to purchase the higher priced one. I will definitely go back to them to get my next vehicle.

Molly.g.sullivan

5 de feb. de 2012

I was treated to professional and courteous service by Greenway Dodge and staff - especially Aaron Horowitz. They accommodated my work schedule and stayed later than usual for my appointment. They even went the extra step of taking the time to give a well needed hand wash. This is the only service center I will be visiting. Thank you!

echo2273

4 de feb. de 2012

I just traded my vehicle for a brand new 2012 Dodge Charger SRT8 on 02/01/2012. Mr. Josh Johnson was my sales rep.. He made the transaction easy and I was happy with the outcome. When I got home, I realized that there were parts missing on the car (SRT8 rug in the trunk,metal sport pedals). I brought this to Mr. Johnson's attention and he immediately got on the ball. That's what I call customer service. Not only was Mr. Johnson an excellent sales rep., but Dodge/Chrysler is really stepping up their products in terms of quality. I can see myself coming back come time to buy my wife her next car. Keep up the good work, Josh. You are an asset to your company. Thank You. And oh, I love my car. The wife is jealous!!!!

tiffany32796

2 de feb. de 2012

Greenway has been nothing but a HASSLE!!!! Called me ten days after I bought the car to tell me financing was messed up and that I would have to pay more. After a day or two of headaches and fighting with them it was finally fixed. Now I am a week from an expired paper tag and I call to find out that they haven't even transferred the tag for me!!! Not happy, and now I am just getting voicemail... SHAME ON YOU GREENWAY DODGE!!!!!!!!

xCarley

31 de ene. de 2012

First of all, all of the good reviews for this dealership are written by the employees of the dealership.This place was a joke. I found a car I liked and it took 2 hours to get them to come down 200 dollars on the price. Once we signed the contract we were as good to them as a bum off the street. They forgot to mention that the car only came with one key. When we questioned why we were only given one key, they simply shrugged us off saying "you already signed the contract, theres nothing we can do".There was a big chip in the windshield when I bought it, we made a stipulation that when I purchased the car, I would bring it back and have the windshield replaced. On the form for the service center they put "Fix windshield"... so they filled it with some goop and never replaced it. When we questioned this at the service center, they sent us to the sales center.. where a "manager" (Flavio) told us he'd have his manager call us the next day.. we never got a call.We've just given up, honestly. All I can say is that I've learned my lesson. If you do end up buying from this dealer, make sure you have everything stipulated PROPERLY.. "fix"ing something is different than "replace"ing it.. make sure you have 2 keys.. if it sounds like a stupid question, its probably a smart one because thats how they rip you off. And yes, I'm still driving around with a big chip in the windshield of my car.

ig38

31 de ene. de 2012

The best experiance ever at Greenway Dodge. Manny was very professional and motivated to work hard getting us the best deal. We bought a new Dodge Grand Caravan for my three kids, they are so happy. Thanks Greenway and Thanks Manny!!!

XXXclay

29 de ene. de 2012

thanks to my service advisor David Pittman at Greenway Dodge. Very professional, very helpful in getting my Caravan thru the service dept and ready when I needed to pick my vehicle up. No problems here, from now on David will be on my speed dial for any further vehicle questions or service issues. Clay

larryinws

29 de ene. de 2012

thanks to david pittman for the great service, it was a pleasure meeting you....Thanks so much, will call again to schedule my next appointment with you....Larry

denise martin

29 de ene. de 2012

This was the greatist car buying experience EVER...I found this truck on the internet, called John Ullman and he described the truck in the most detail possible. I new before even getting there, which was a 3 1/2 hour drive for me, that this truck was going home with me. I actually made a downpayment over the phone which how crazy is that, and felt completely comfortable doing because John made me feel and definatly is a very trust worthy man. I rented a rental car and headed north knowing confidently I was gonna love my new truck. I was getting to the dealership late at night and had to return the rental after the purchase. So on the way to the dealership I texted John Ullman and asked him if he could get me directions to the nearest Hertz rental. He replied we have one on the lot. I abount dropped the phone. It was perfect. I got to the dealership and as soon as I pulled up I was amazed at how beautiful the place was. I was greeted at the door as soon as I got there and my truck was waiting for my veiwing. It was everything John Ullman said it was. The deal was made and I went inside to close the deal, which again was so smooth I cant express how wonderful this team of people are. I LOVED this experience and John Ullman made it happen for me.

Wilma Lukasik

24 de ene. de 2012

I was very pleased with Steve Gomes who helped me with the sale of the nisson versa that I purchased yesterday 1-23-12. He was so friendly and helpful and he never tried to push me into a special deal As I have had other sales people do that to me in the past at other dealerships. I really appreciated all the help he gave me and I will tell all my friends about your place too. Wilma Lukasik

janny21

23 de ene. de 2012

I can star saying that I was looking over the internet for car not even thinking about to buy one. I found in Greenway page an SUV that I love and in a good price.After that I call Joe Pac. He help me in all the process and for my surprise I ended buying it. I can tell you if you looking for a car and a good deal go to Greenway and ask for Joe Pac He is the best at his job I will give him an excellent recommendation.

Tom255Tom

22 de ene. de 2012

Thanks so much to Dave Pittman and the Greenway Dodge Service Dept. Great, quick reliable service. I would strongly recomend Greenway Dodge Service Dept. Thanks Dave, will see you again......Tom255Tom

sny

20 de ene. de 2012

Thank you so much to David Pittman and Greenway Dodge svc dept. I was very hesitant in taking my vehicle to a dealeship but David was very helpful and patient, answered all my questions and took care of my car without any issues. Thank you so much to David and staff. You earned my business.sny

Justsayin

19 de ene. de 2012

My husband just got back Bahrain from 18 months of service. We needed a new vehicle for our two small children. We found a minivan and were very happy with it. We bought it on 12/10/11. Greenway failed to pay the complete state tax and stuck us with it. The finance depart notarized an affidavit claiming on the document that we produced our DL and signed it in front of them, however, the document was never signed by anyone except their finance department. They wanted us to sign it after the fact and return it was mailed to us in the State of Georgia. It was blank and they wanted our signature to change the terms of the contract, which we did NOT sign or send back. They did not pay the sales tax for Florida or for Georgia but never disclosed it to us at any point. Had they disclosed that they would not cover the complete Sales tax for a new vehicle purchased from their dealership, we would never have bought the car. They were very deceptive in the sales and paperwork. Stay AWAY from this dealership, find another Dodge dealer. Check BBB on how many complaints in 3 years for this practice....RUN dont walk from them.

jerrimurray

15 de ene. de 2012

I have been dealing with Tom since I have owned my Dodge Ram 1500 truck in July 2010. Have brought my vehicle in for routine maintenance, oil changes etc. Just had to have my vehicle in for a warranty issue. Transmission code error light. A solenoid was replaced and fixed. He got me into a rental vehicle as it would take a few days to diagnose, order the correct part and repair. He has always been great with communications and is very knowledgeable about his work. Thanks Tom. Jerri

GatorScott

6 de ene. de 2012

Thanks for a great experience. Randall Brown did a great job of keeping me well informed about the repairs for my vehicle. I will definately return again.

stasikc

4 de ene. de 2012

I have used this dealership for my service needs. I have only good things to say about Stephan in the service department. He always tells me the truth and takes care of all my issues with my Dodge Stratus. The service people always greet me when I drive up and my car is always ready in the time frame I am given. I also always hitch a ride with van driver to work, Kathy is always friendly and picks me back up at my office and is never late.

Flyers25

4 de ene. de 2012

My experience with Greenway was a pleasure from the time I walked in the door. They are very friendly and did everything in their power to give me a great deal and low interest rate to make my purchase affordable.

boss492

4 de ene. de 2012

We went to Greenway Dodge looking for a car, Victor Akimov was very helpful and professional, this is our second time buying experience and second car from Victor, great inventory to choose from, warranty options, exellent people to buy from, we will recomend Greenway Dodge friends and familly members for car shoping. Thanks from Rindosh familly.

ghorid

3 de ene. de 2012

Hiram and Paul were great to me. I was upfront with what I was looking for in terms of price and capability and I never had that "but for just a little more" feeling that I got from other dealers in the area. I started off with Hiram who took me around the lot and showed me two different models that fit into my capabilities range. One higher end and one on the more economical side. He asked me if I was dead-set on a new vehicle, in terms of the newest model year, and when I said no he took me over to some of the outgoing model year vehicles. They were lower priced after rebates, far better equipped, and still brand new (ok, 106 miles but who's counting). I had to sit on it for a day but there was no pressure from him. I came back the following day after visiting a few other locations and linked up with Paul. Having been in sales before, I was a little nervous about shifting after Hiram worked with me the day prior but Paul called him up right away to get the ok and we were off. A test drive later and it was a done deal. Hiram and Paul worked extremely well together to answer my questions, address any concerns, and make me feel at ease with the purchase. I think their efforts might be why for the first time ever I don't have a feeling of buyers remorse after getting a new car. The overall experience is the only section I marked as a 4 and it has nothing to do with either Paul or Hiram but the dealership itself. The process to actually but the car and get out of there just takes to long. This is the fourth time I have bought a car from Greenway and every time it takes at least 3 hours from the time I say go to get the paperwork done, sign stuff, get the car cleaned, and drive away. If I could make one wish, it would be to be able to have an online process to fill out everything needed after visiting the lot so I can just sign and drive. I really am perplexed as to why at any dealership I have ever been to there is no faster way to get it all done.

minayadiaz

29 de dic. de 2011

john ullman gave us a great deal on our 2012 rt challenger and they gaveus good value for our trade.i called there spoke to john several times and told him we lived in melbourne and i didnt want to make a wasted trip.he was honest,and didnt waste my time at all,mr.minaya

sescat2468

29 de dic. de 2011

I bought a used vehicle on 12/11, it is now 12/29 and my unsafe to drive vehicle is not repaired. The only way to actually get a hold of the sales person, is to request a manager. The actual person who sold me the car, Ahmed, was wonderful, honest.

redskinsfan

23 de dic. de 2011

I had spoken with Joe Pac about two years ago right after he first started working for Greenway Dodge. At that time, I knew he was someone that I could work with. I told him I would be back when I was ready to buy. Last week my wife and I went back to Greenway Dodge and sure enough Joe was still working there and he was as friendly and courteous as when we first visited. I'll warn anyone dealing with Joe that he has a great sense of humor. If you enjoy kidding around with people in a friendly manner then you can't go wrong getting to know Joe. Beyond having an excellent personality, Joe went out of his way to make our experience at Greenway Dodge as pleasant and stress-free as possible. He was very accomodating and did not pressure us in any manner. He also readily admitted when he didn't have an answer to one of my questions and immediately went and found out what the answer was. Of all the "car salesmen" I have dealt with over the years Joe Pac is by far the best I have ever worked with. Not only would I recommend Greenway Dodge as a good place to purchase a new vehicle but I would go so far as to say that dealing with Joe is the primary reason why I would go back to Greenway. If you are looking for a new vehicle go to Greenway and tell Joe Pac "Larry sent me!". I know you will be as happy as I am.

eddevega

19 de dic. de 2011

Joe is a great salesman to work with. I was offered the best deal compared to other dealers. Had a great experience at Greenway Dodge and was able to find the perfect truck.

meldavis

14 de dic. de 2011

Stephen is an outstanding representative of your dealership. He is very professional and informative and makes coming in a pleasure even though something is wrong with the vechicle.

ucfstef88

14 de dic. de 2011

I usually don't take the time to fill out these surveys but I felt the need to in this case. All too often people are more than ready to let mention when poor service is received so I felt the need to mention that the service I received from Greenway, and specifically my salesperson Sam Haddad, was above and beyond what I expected. Car salespeople are not always pictured in the most favorable light but I found Sam to be honest, friendly, personable, forthcoming and very easy to deal with. He went out of his way on several occassions to make sure I got exactly the vehicle I was looking for, not an easy task I assure you. I have never gone to a dealership and bought a vehicle the same day until I purchased my new Jeep from Greeenway and Sam. It is not always easy for a single female to shop for a new vechile but Sam made me feel completely at ease and confident that what I was buying and the price I was paying were the best deal possible. Sam is a definite assest to the Greenway organization. I have recommended Greenway and Sam to many of my frieds and I for one will be a repeat customer. It is for these reasons and many more that I am giving both the highest rating possible.

nitchie

13 de dic. de 2011

David Pitman~ Thank you so much for answering all my questions and for your expert advise. It will definitely be very useful as I continue to research my purchasing options. Looking forward to working with you when I make my purchase! Thanks again!

jeangrantj

12 de dic. de 2011

I knew my tires were bad so I took my beloved '99 Chrysler LHS 4-dr to Greenway Chrysler because my past experience with their service for a radiator was good. When I was in previously for service I was advised that I needed rack and pinion power steering fixed and the tie rods. I could feel the steering slipping so two days after I got my new tires, I took the car in as soon as they got my parts and got that fixed. Same day service. The price was fair and service excellent. I like their van service too. Kathy their driver is pleasant and a good driver.

moubssete

12 de dic. de 2011

Randall was very helpful and friendly and explained the process. Eventhough I had to leave my car overnight I had a very pleasant experience. I recommended a jeep to my friend and she ended up purchasing one as well. I am very happy with my car and with the service.

leftonez

11 de dic. de 2011

Melvin was pleasant from the get go, made the process smooth albeit lengthy but that wasn't under his control. I purchased a used vehicle from him and had issues after the sale which he tried to resolve but were not something he could help with. I eventually got everything worked out, but had absolutely no issues with Melvin - he's a great salesman and a nice gentleman.

Johnny Mac

9 de dic. de 2011

Dealing with David Pittman in the service department was a pleasure kept me informed every step of the way..If I had a buisness I would want employees just like David

debyg79

6 de dic. de 2011

David Pittman was great. I was there with a friend that needed service on her car. He was very helpful and knowledgeable. When I need service on my vehicle in the future or to buy a new car I will definitely get it at Greenway Dodge! Thank you!

gpflug

6 de dic. de 2011

I was given Craig Kennedy's contact information from a trusted friend. I called him and made an appointment to come into Greenway. Upon learning my specific needs in a truck Mr. Kennedy was very honest in regards to the current truck selection. He took down my contact information in case he found something for me. With in a week I received a call from Mr. Kennedy saying that he had the pick up truck that I requested. He was 100% honest, it was the perfect pick up at a fair price.I appreciate Mr. Kennedy's honesty and professionalism. I recommend him and Greenway Chrysler every chance I get. Once my truck needs replaced I will be calling Mr. Kennedy and nobody else.

Dan Smith

6 de dic. de 2011

The sales representative - Steve Gomes was very knowledgeable about the vehicle. Also, he had a nice pleasing personality and but me at ease. I'd most definetly buy another vehicle from Steve.

bbwetzel

3 de dic. de 2011

In my opinion Sam Haddad should be removed from your team. I came to dealership with all the expectations of buying a used jeep. Within the time of our dealing he did not respond to my phone calls, never came back with a counter offer for my trade. He was simple ignoante. He will probable blame me and say I was just another tire kicker. This is a lie. I am a person with good credit and the money to buy anything you have on your lot. My son and I thought we had an agressive sales person in Sam, wow where we wrong. Simply terribly experience. I will never visit your store again. As of this date I have not purchaed a Jeep, but I have no interest in buying from Greenway.Bill Wetzel

Laurie J. Boston

1 de dic. de 2011

David Pittman from Greenway Chrysler Jeep Dodge, was friendly, attentive and went beyond expectation when it came to fixing my car's problem. He got me a rental car from their dealership until the parts came in, and made the whole experience a cohesive, pleasant experience. I will be loyal to David, because he has gained our trust. Great experience. Thanks David! "> Laurie Boston, Silver Sebring convertible, 2001

napeterman83

1 de dic. de 2011

My experience with Greenway Dodge was exceptionally positive. I spent 5 months researching the purchase of our new vehicle and dealt with many dealerships during that lengthy process. The use of aggressive sales tactics many dealerships utilize is a complete turnoff for me. The incredible customer service I received at Greenway Dodge/Chrysler (particularly from my salesman Paul French), coupled with the fact that I received a great deal on a new vehicle, was the reason I chose to do business with Greenway after 5 months of research. I have already referred others to Greenway (and specifically to Paul French) and will continue to do so.

cottentale7

29 de nov. de 2011

After much conversation online and on the phone with John I went to the dealership to purchase a used car sight unseen, and because of John, I got a much better deal on a new car, the same model, just NEW. Awesome job John!

Dean58

22 de nov. de 2011

Professional and courteous. Flexible and fair. Painless process going to financing without pressure to purchase additional services. Informative how to session for all the features on the vehicle I purchased. Nicely done!

Susantos0518

21 de nov. de 2011

Manuel made our buying experience QUICK and PAINLESS! Such a smooth, non-exhausting experience. What an asset he is to the Greenway team! This was my second purchase from Greenway and I will be a dedicated customer for years to come! From finding the car to finance...it was actually ENJOYABLE!! Thank you, Thank you, Thank you!!

EDUA3536

17 de nov. de 2011

its funny how they treat their customer after they already got their money in their pocket. they are very insensitive, uncaring, uncompassionate, rude and mean.

josecadilla

16 de nov. de 2011

My experience at Fiat was very good. The service department knew what they were doing and helped with everything that I had to ask. Mr. Horowitz took care of my car and he was ready to serve any other matters that I needed. Thanks for having this employee in the dealership.

murphy6161

15 de nov. de 2011

I was in no rush to puchase a second vehicle that wasnt going to be a daily driver. I contacted greenway about a jeep in september but never went to the dealership. I received several calls from joe pac and was impressed that he didnt push me too hard> Finally in november I saw a jeep on line that i was interested in. I visited the dealership and joe and found the vehicle undesirable to me. They did however, have a jeep both my wife and i liked but I thought the price was too high'. I corresponded by text only with Joe to avoid the salesman pitch. He was always to the point and i appreciated that. At that time we could not agree on a deal. Finally,Joe worked on my case and we came to a mutually agreeable deal. Im sure im a difficult costumer and at times frustrated joe but he did not let that compromise his proffessionalism. I missed appointments but Joe was understanding. I bought my last 4 vehicles at a dealership in st cloud but never have they treatd me as well as Joe. There was an issue with the locking wheel lugs and it was sunday. The service dept was closed. Joe actually took out his tools,got his hands and dress shirt dirty and worked on the issue. Joe Pac rocks. If you are looking for great salesperson go to greenway and deal with joe. My daughter is looking for a low end car and my first stop is to see Joe. Joe isnt a salesman to me, hes my newest friend.

Mercury RV

14 de nov. de 2011

An exceptionally bad experience with this dealer, from the outset they just lied and continued to lie and deceive. We wanted to purchase a Dodge Ram Diesel truck from them, we sent specific questions about a particular truck, they replied with obviously whatever they thought they should say that would secure them the sale. This review may be long and detailed, however I strongly suggest you read it all. Everything I say here is 100% true and Greenway are welcome to sue if anything is not 100% correct, so they will not. We are based in the UK and felt we should be able to trust a Dodge main dealer, just how wrong we were!! It was lie upon lie, the condition of the truck was just so wrong compared to their description. To give an example, we asked for pictures, in one we noticed that the rear bumper appeared to be bent, so we asked if this was the case, we also pointed out that if it was it was not a problem, we would just order a new bumper, they then lied and said it was perfect. The truck was shipped to us in the UK and when it arrived, yes it was bent and the body was pushed in where it had been bent, so they lied deliberately! We asked them to fit some extras on the truck that we paid for, they charged us and told us they were using GENUINE Dodge parts, they did not, they sent it out to someone else to do the work and charged us for genuine Dodge parts. We paid them in advance by wire transfer for the truck and they forgot (either deliberately or just incompetent) to pay off the bank, so we had to wait over a month whilst they got round to paying the bank off to get the clear title, no clear title and we would not be able to ship it to the UK. There is a list of emails sent to Greenway Dodge, I am more than happy to send copies to anyone who asks so you will see exactly who you are dealing with. Yes we all make mistakes, but the list of direct questions with lies as answers is not a mistake, it was a direct batch of lie after lie. I contacted the company via Mathew Bishop (a senior person) and the Internet Sales Manager Ralph Lafevor (he was the one who lies on behalf of Greenway Dodge) and they have no interest in dealing with my questions after they have your money. I also sent an email to the most senior person I could find at Greenway Dodge together with telephoning them, they refuse to answer anything and refuse to put me through to speak with the senior person at the dealership. To make it clear, the questions sent by email to them were clear and concise, there answers were also clear and concise, trouble was they were all lies. They charged us for a full service on the truck before shipping which they stated was company policy to ensure everything was right before it left the dealership, the charge was $599.00, what they actuaklly did was nothing. The oils were old and VERY black (we had them analysed) the oil filter was old and a NAPA filter (why would a Dodge dealer fit a aftermarket filter? they would not of course) one of the batteries was totally dead, not low but dead, all the tires were illegal (less than 1.5mm) broken suspension component part together with a host of other faults. We can all make mistakes, this was not a mistake by Greenway Dodge, it was just lies and deceit and also fraud to charge for work not done and write emails knowing them to be untrue. The mistake was all mine for thinking I could trust a Dodge dealer such as Greenway Dodge, do not make the same mistake as me, if you will go this far to con one customer, it must be their general method of sale, learn from my bad experience and look somewhere else. Don't forget this is all provable not just a upset customer with a gripe. They will NOT deal with a complaint, they will just ignore you, ask yourself....DO YOU WANT TO BE THE NEXT VICTIM OF A LYING DEALER SUCH AS GREENWAY DODGE?

Sylvainc

12 de nov. de 2011

It's hard to find good service nowadays, but at Greenway Fiat I had some very pleasant experiences with Aaron in the service department! He was very helpful addressing all my questions and he always returns phone calls promptly. He was also very considerate and knowledgeable providing great customer service. I would definitely recommend this dealership to buy and service your vehicles.

Jen VanderVossen

11 de nov. de 2011

Ron Giffin is a Rock Star!!!! This is my 4 car that is have bought from Greenway, if you are looking for a car go and see Griff. As a single woman buying a car he work with me to find the best deal and I never felt like I was being pressured.

Randall Parrish

6 de nov. de 2011

Best car buying experience in the 30 years of our marriage! Steve made the experience enjoyable as he was like a friendly family member! He was honest and helpful as we were concerned about our financing due to a bankruptcy and foreclosure a few years back. It was as if it never existed! Thank you, Steve and Matt, as well, for a superb buying experience!

raptorjeff

3 de nov. de 2011

Jimmy was great to work with. He was very attentive to my needs and finding the Durango that would work for me. He was patient as we were looking at them and gave me good information to help me compare. He worked hard to get the deal where I needed it to be. I will highly recommend him to others.

TJ Switala

1 de nov. de 2011

I had the pleasure of working with Ron when I bought my Jeep 2 years ago. He worked hard to get me the deal I wanted and his follow through after the purchase was triple A+. Ron's dedication to his customers was shown to me when unfortunately my Jeep Liberty had a unfixable defect and had to be replaced. Chrysler stepped up to the plate and agreed to replace the Jeep with another product, unfortunately communication between me and the person I was assigned to broke down several times. Ron saw the problem and stepped in to help. And even though he could not take over the deal, Ron stayed by my side and got me answers to my questions, helped me locate my new vehicle and even got me the parts to the new car that I was promised. That to me is one very loyal and dedicated person. I highly recommend Ron Griffin as a salesman, someone you can trust but even more importantly as a friend. He has one very loyal customer in me.

samaka95

1 de nov. de 2011

Joe Pac assisted me in getting my first car. He was prompt, helpful and very friendly. He made the process stressless and quite fast. Joe was very attentive to my need and that was a plus. He did not try to push anything I did not need nor want. A true honest sales person. Thanks Joe!

trugame24

31 de oct. de 2011

I recently purchased a used vehicle from the dealership. The experience during my visit was positive and the people I came into contact with were professional and friendly. After a test drive and some negotiating, I agreed to purchase a vehicle "as-is". John and another associate who's name I can't recall made multiple verbal confirmations that the vehicle was in excellent shape and ran great which was the experience I had during the test drive and on the way home. However, within a couple of days, I noticed the car was not in such great condition and went to a repair shop to figure out what was going on. After spending a few hundred dollars on what was thought to be the problem, I realized that there was still something wrong with the vehicle. I decided to take it to a certified dealer to find out that the car had over $4000 worth of things that needed to be repaired in the vehicle which is almost half the price I paid for the entire car. I contacted Greenway and explained the situation but all that they had to say was that I purchased the car "as-is" which I agree with but the car I have now is not in the same condition as the day that I purchased it. The associates made verbal guarantees that the vehicle had no major issues but obviously this is not the case. The situation is currently open and I am not sure how it will turn out but that is how my experience with Greenway has played out so far.

victormorales

31 de oct. de 2011

Salesman William Lafevor made our experience in purchasing our new 2011 Jeep Wrangler very smooth and stress free. He was honest and straight forward with our process.

sdl

31 de oct. de 2011

My name is Sam,I drove from Ocala to purchase a vehicle from greenway after having been to 2 other dealers,one in Ocala,and one in Clermont,both times I felt as if I had just run a marathon.I was so exhausted after the negotiation process,and it was all for nothing because neither dealer was able to give me a reasonable deal.Understand that I wasn't asking for anything that was unreasonable,I just wanted a far deal.When I was discussing my previous experiences with Alexa she assured me that this was not the way they did business,that statement was very true!!!I felt very relaxed through the entire process,from the first e-mails to the phone contacts,then as I was driving down to see if I could buy a vehicle from her I remember saying to my wife that we were off to the car wars again.How wrong I was,there was absolutely nothing that she had said that wasn't true about their way of doing business.I will say this was the most pleasurable buying experience that I have ever had.From the time I walked into the dealership I felt comfortable with everyone that I dealt with as if they wanted my business,very rear in todays world.Thank you all.Sam a very happy customer

tjsparks52

31 de oct. de 2011

Jimmy did an excellent job of listening to my needs and insuring that the finance director knew what I was looking for. I highly recommend his services and the services of this dealership. This was my second purchase. Sincerly,Theresa J. Sparks

tangelo

30 de oct. de 2011

I have purchased a few cars throughout my years, for myself and family I have to say this was a very good experience. Steve Gomes was awesome, very professional and a good sense of humor, sometimes we forget ourselves when dealing with customers. Steve kept it real at all times. We connected in so many ways. He wasn't pushy which is so nice,I want to thank your company for making our trip to your dealership a pleasant one.Donna Monsanto

ribbitribbit08

30 de oct. de 2011

I went into get a used vechile and I worked with Josh Johnson. He knew his product well, gave me all the information that I need. I had a great experince at Greenway Dodge Chrysler Jeep and I would recommed it to all of my friends and family.

fspitzock

24 de oct. de 2011

the level of professionalism and friendliness from the service center to the sales center was an amazing experience. the sales person Stephen Gomes made me feel comfortable and relaxed through out the process. you can tell that he goes above and beyond for his customers.

amyohmy

24 de oct. de 2011

Griff helped me all the way through the process. He went above and beyond to get me a really great car at a really great price.I have already started to refer friends and coworkers to him, since I was so happy with my own experience.Thanks Ron!

rtgaglio

22 de oct. de 2011

Ron was very knowledgeable and understood my requirements. He made this deal seamless and expedient. John from the business office was "First Rate"!! I was in and out in and hour and a half and they made life so wonderful by returning my rental car to the airport. This is TRUE customer service. I will absolutely recommend Greenway Dodge and especially Ron and John for their exemplary customer service. When my wife arrives to Florida in a couple of months, we will certainly buy our second car at Greenway based on this positive experience.

Ernest Boyd

21 de oct. de 2011

My Wife and I felt much better dealing with a sale person we had talked with by phone and had built up some acquaintance. Jimmy was courtteous and respectful.

keenafamily

15 de oct. de 2011

Repeat customer of Greenway Dodge. Purchased used 2006 Chrysler 300 Touring. What an amazing, beautiful car. Drives extremely smooth in perfect condition. The best part of working with Greenway Dodge is working via phone/email to get everything set up front (before arriving at the dealership) so that when we arrive, we can just test drive, sign and drive. We were only at the dealership for 2 hours, quick, brief, and pleasant.Ron Griffin is an excellent sales person. He is professional and has a friendly personality. He is honest and knowledgable about all used cars, not just the Dodge/Chrysler/Jeep models. He provided all the information that we could ever need to make a decision.He always kept us within our stated budget and never wavered from it, and that is important. We are very impressed with Ron and Greenway Dodge and would highly recommend both along with the Chrylser 300, nice ride!

hdpowell22

15 de oct. de 2011

Jimmy got me the vehicle I wanted, at the price I needed. I recommend You ask for Jimmy Villella to help you. He has integrity, keeps his work and does a fine job.

snofoxx

14 de oct. de 2011

Joseph Pac went above and beyond as a salesperson. He loaned his GPS to my husband. Due to illness he signed papers at our home.

sher1516

4 de oct. de 2011

We received a letter in the mail telling us that Greenway Chrysler had a buyer for our 2009 van and they wanted to offer us a very good deal to trade it in on a new one. Our first greet from our old salesman was "Oh you received the BS letter". He spoke the entire words, not just the letters. We drove away at 11 pm thinking we had a great van that would lower our payments. The following day I noticed that the new van had KUMHO tires instead of the Michelin's we were told that Chrysler put on the new Town and Country's. We felt violated and lied to. I called to talk to our salesman and he was not in. I spoke to the sales manager: Matthew Bishop and explained our concerns and our unhappiness with our salesman: Steve Gomes. He asked me to come back in so that he could make it right for us. He ended up offering us a much nicer van for a fair price with Michelin's and even some extras that weren't on the other van. On the following days ahead, we were promised that our trailer hitch could be transferred over to this new van, however, Josh Johnson called to say that it was not the same undercarriage as the 2009, so it could not be done. We were not happy about this because we told by our original salesman that it could be done. They were willing to cut us a check for $110.00 for the labor to have another hitch put on our new van. This was unacceptable with us. We were looking for a lower payment, Michelin Tires, and our Trailer Hitch to be transferred over to our new van. We went back and forth and Matthew Bishop ended up cutting us a check for the price that it was going to cost us to get a new hitch installed. He told me that he actually felt that I was taking advantage of them for asking for the entire cost of the hitch to be paid by them. We are enjoying the van, but it doesn't make you want to go back in or tell others about the place because of the hassel you have to go through to get what you were promised.

patriciaroman

3 de oct. de 2011

A part came off my car unexpectedly and they got me in right away. They also made sure I got a replacement part quickly and repaired the car immediately. Thanks so much!

Brenda S. Ramirez

2 de oct. de 2011

Mr. Gomes was friendly and very knowledgeable about the Jeep Wranglers. We never felt pressured during our visit and purchase of our new 2011 Jeep Wrangler.We would Highly recommend Stephen M. Gomes and Greenway Dealership!!!Antonio and Brenda Ramirez

mallarduck

1 de oct. de 2011

I'm a retired person with fixed limited income. I visit Orlando each year to see my son and help out with the chores there. Each visit I take his Chrysler in for service around town. This time I choose Greenway based on internet reviews and my phone enquiry to service advisor Aaron Horowitz. I was impressed with his responses to my initial questions about a service package for the milage-based check-up, and my specific questions as to how to keep the costs down. I set up an appointment, met Aaron, and was assured of a fair price for work performed. He lived up to our expectations, and the car is running perfectly. I look forward to seeing him again in a year or so for another service when I visit again. The waiting room is another plus at Greenway, with a nice, very organized lady providing free coffee, cokes and snacks.

pink0077

30 de sep. de 2011

This was the best experience I've ever had buying a car. I will definitely buy from him again. count on a lot of referrals from me. Thanks Jimmy,

dodge beats ford

30 de sep. de 2011

Ralph has fantastic knowledge of his products and did not pressure me into buying anything, which is exactly the reason i bought from. Absolutely the best salesman i have ever worked with.

vazquezasv

30 de sep. de 2011

"Wow", what can I say!! This dealership not only has experience, but quality in service as well. We went there unsure and the friendliness that John greeted us with kept us there. Greenway is highly recommended.

trumad

30 de sep. de 2011

Jimmy is one of the best Sales Associates we've ever worked with. The no pressure sales touch works well with us...well enough that we bought a new Chrysler 200.Thanks Jimmy.Laura Stephenson---Bob Flanders

JenK

29 de sep. de 2011

Aaron was super to work with. He was very proactive and helpful in my time of stress... He was able to check that my Jeep was under warranty for the issue I was having and get it in for service asap. If Aaron wasn't so great to work with I would have lost my temper - so kudos to him! My Jeep was in and out of service in one day as promised and I even took the shuttle to work, which was a good experience. Thumbs up to Aaron and Greenway Jeep.

robertsasko

27 de sep. de 2011

great service the only issue was with the dealer warranty wasnt applied----- this cost me 150.00 extra as they used my geico mechanical policy which had a 250.00 deductable verses the dealer deductable of 100.00 --------not a happy camper might look a chevy in the future

jmjklr

26 de sep. de 2011

Ben was wonderful to work with. He was very friendly and very helpful and knowledgeable. He showed me exactly what I was looking for and stayed within my price range. He spent a lot of time with me and has a no pressure style which I really appreciated. I highly recommend going to see Ben if you are looking. He was very fair and easy to work with.

JackFlood

23 de sep. de 2011

9/23/11Third visit for noise a grinding sound, today road with David head mechanic he immediately new the problem and said itwas the pinion gear in the differential, we both went to Tom and David said again it was the pinion gear and to have it fixed,finally a solution I don't like to make repeated trips but, to find the answer ok, 3.5 hours later Tom call me and said the differential mechanic said it was not loud enough for a repair wait until the noise gets louder and bring it back. I could notbelieve what Tom said, THERE HAS BEEN A RECALL ON 65,000 DODGE RAMS FOR DIFFERENTIAL PROBLEMS, THAT CAN LOCK UPAND CAUSE A CATASTROPHIC FAILURE AND KNOWING THIS PROBLEM THEY WANT TO WAIT UNTIL THE NOISE GETS LOUDER AND THEY KNOW I TRAVEL THOUSANDS OF MILES PER TRIP 17, 000 MILE IN LESS THAN 6 MONTHS ACROSS THE COUNTRY.NEVER WILL I STEP FOOT IN GREENWAY EVER AGAIN THE SAFETY OF THE CUSTOMER SHOULD COME FIRST JACK FLOOD Removed greenway name plate from my 2011 Dodge Ram 1500 5.7 and sent it back to service manager Tim H.I have spent well over $130,000 in 4 years not including repair cost with greenway, I have worked through issues with a 2007 Jeep Commander that could have resulted in a lemon law and choose to fix the issue with over 36 visits for the same issue (stuck in 4th gear) that started at 10,000 miles as a customer I have gone out of my way to be understanding as long as it was not a threat of danger to my life or my family.I will never spend a penny at greenway or have there name on my truck again. My safety comes first not last. UPDATE: ------------------------------------------------------------------------------------------------CENTRAL FLORIDA DODGE CHRYSLER JEEP ALSO HEARD THE NOISE COMING FROM THE PINION GEAR, REPLACED THE GEARAND SOLVED THE PROBLEM ON THE FIRST VISIT.SOMETIMES DEALERS TAKE ADVANTAGE OF LOYAL CUSTOMERS JUST BECAUSE THEY CAN IT WAS A EASY FIX, WHY WOULD GREENWAY NOT WANT TO REPAIR A DIFFERENTIAL UNDER WARRANTY WITH A OBVIOUS PROBLEM, KNOWING THERE HAD BEEN A RECALL, 5,000 MILES WHERE DRIVEN PRIOR TO RECALL REPAIR, HEARING THE NOISE FROM THE DIFFERENTIAL BY THERE LEAD MECHANIC AND TELLING ME WAIT UNTIL THE NOISE GETS LOUDER NOT ONLY ON THIS 2011 DODGE RAM BUT DID THE SAME THING ON MY PREVIOUS VEHICLE, WHY WOULD THEY PUT ME AT RISK? SOMEONE SHOULD FIND OUT WHY?MAYBE THE OWNER SHOULD KNOW OR IS HE PROMOTING THIS PRACTICE. IF THIS IS HOW THEY TAKE CARE OF LOYAL CUSTOMERS WHAT WILL THEY DO TO YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

jc3226

23 de sep. de 2011

My experience at Greenway Chrysler Dodge was one of great delight and satisfaction. I was assisted in my purchase of a used vehicle by Paul French--a bright, intelligent, patient, and willing sales associate who met my every need. I would encourage anyone who has been "turned off" by the pressure that can be put upon an individual when attempting to purchase a vehicle to consider giving Paul at Greenway a call and see what he can do for you. At Greenway Chrysler Dodge, the prices are very competitive and the staff is one of quality and excellence. I highly recommend them without hesitation or reservation.

babytj1118

18 de sep. de 2011

Ron was extremely helpful,friendly and understanding of my needs. He went above and beyond my expectation to make sure that all my needs and wants were meet. I'm planing to be back in the near future to trade in my car, as for this past visit was a car for my wife. Therefore, my wife is very happy with her new Dodge Durango Citadel! Sincerely,Thomas Mitchell

gpickle

17 de sep. de 2011

My husband and I have been shopping the mid-size sedan market, and had looked at several other vehicles. I came to Greenway to test drive the Chrysler 200 and met Stephen Gomes in front of the building on his way home. Not only did he offer to help us, but ended up staying late helping us to find the perfect 200. He made finding the right car, at the right price easy. He was very knowlegable, friendly, and courteous. To be honest, I wish all sales people could be more like him. It was the most pleasant experience buying a new car that we have had to date. Thank you Stephen!

reblyn88

16 de sep. de 2011

Jimmy and Al were courteous and attentive to our inquiries. The process was smooth and went exactly as they said it would. Compared to other visits to dealerships, it was surprisingly refreshing.

Sharifa

16 de sep. de 2011

I bought my Chrysler Pacific from Greenway Chrysler Jeep Dodge in October of 2007. There are many choices when it comes to choosing where to service my car but I have to say that I simply adore the amazing customer service I get from Greenway. Any and all concerns that I have had as it relates to service or when my car broke down and I desperately needed help I am so glad I was able to rely on Andy Taylor and the team and Greenway. Andy and his team treat me like family and the feeling is mutual! Even though Andy got promoted to Service Manager; He always comes to greet me at my car and knows my kids and always asks about them. Aaron Horowitz recently became my Service Advisor and he was amazing. Its a really great feeling to know that loyalty to a brand is not lost and I will always choose Greenway Chrysler Jeep Dodge!

pedrop

15 de sep. de 2011

I went to the dealer in the search of a used car and ended up with a very good offer for a new Jeep. From the beginning the experience was excellent and want to recognize the premium service that Adriana and Joe offered. They really understand the concept of customer service: they gave me options, showed different types of cars, models and colors, and also a test drive. They know very well how to help you in your car buying. I will not hesitate to recommend get in touch with any of both for your next purchase. Thank you guys for your help!.

lilidodgeram/nitro

11 de sep. de 2011

Everytime I go to Greenway I always drive off with a new vehicle, unlike other places where they give you the run-around. I even recommended friends and the also drive off with a new vehicle. Thank you Greenway for the hassel free shopping.

abuelo1359

11 de sep. de 2011

Ok..lets not beat around the bush. You go to purchase a new car or truck and you hope you make a great deal. You have to make it for yourself because you know they will not give you your best deal up front. You have to work for it. I got there around 2pm and believe that I was the last one out. The place was empty when I left at around 8:30pm. So you know that I was working it. My sales rep wasJohn Ullman. He was great to work with. Made me feel comfortable with him. We haggled back and forth, he gave in some and I gave up some. Finally we shook hands and I honestly felt that I did good and got a good deal. I was going to walk out with a new truck happy. I waited for my turn to see the Finance Specialist. Thats where my happeness turned sour. Had to do the normal stuff required as to signing tons of paper work. But John and I had a last minuet agreement and when I presented it to the finace officer, I did not like how he worked me over not to get what I should have. This guy actualy tried to make me feel bad by telling me that John could pay out of his own pocket for what our last minuet aggrement was. I was so tired and ready to leave. I just signed my paperwork and left with my new truck but not with a good feeling like I had when John and I shook hands. And I left without what was ageed apon by John and I. So as to the service at Greenway Dodge. This was not my first purchase and use of there service department. They do good work and the area is very comfortable. Just be ready when you have to go into the Finance Department. It's like another world. There is where you feel like your dealing with a Used Car Sale's Man.MannyPromotion Code PC12312011 couln't find the correct location to put this code in.

ramtruck

8 de sep. de 2011

I bought a 2011 Ram 1500 with the Laramie Longhorn package. I worked with Sam Haddad on the internet and Joe Pac for the demo ride and sales deal. The price discount was OK but I bought the truck so it was doable. The running boards had a lot of adhesive tape residue on them that I cleaned off with a citrus spray and the overall cleaning of the vehicle was not very good (wax residue left in 7 different areas that I had to clean as well), so I give low marks to the service department. Joe Pac was efficient and courteous and the finance person (Carl) was also very good.Sam set up my phone and answered all of the questions I had on the radio. Overall it was a good experience.Vince Middleburg, Fl.

nataliafoote

7 de sep. de 2011

Adriana was very helpful in the purchase of our vehicle. Her most impressive trait was her patience with me as the customer. I also never felt pressure to purchase. Thank you so much.

b.jordan

7 de sep. de 2011

We purchased a used vehicle from Greenway Dodge and while the price was reasonable, the service before and after the sale has been horrible. The dealer filled up the gas tank before we left which was great however we tried to put gas in it a week later and discoverd it has a locking gas cap and we were given no gas cap key. When I contacted the dealer and salesmen, the response I received was "Sorry about your misfortune". What the F#%&!!! This is after receiving multiple emails everyday saying they would like to earn my business. They didn't even know I purchased a vehicle from them. They have had the worst communication from the very beginning and I regret doing business with the dealer and caution others. We have tried calling the dealership multiple times and have been put on hold every time and have yet been able to talk to anyone nor have we been given a call back.Update: I just received a text from the salesman that is now saying he didn't fill it up???? So I guess gas just spontaneously appeared in the gas tank. I hope the same thing happens again tonight or my wife can't get to work in the morning.I probably would have been able to deal with the situation if I had been given the courtesy of a discussion about the issue but instead we just get "you're S.O.L., now get lost.September 2011 - a belated update. Joe Pac was able to find the missing set of keys including the gas cap key. Joe sent the keys to us overnight as we live more than 80 miles away. Joe has followed up several times to ensure all was good and I appreciate his personal efforts to make sure the problems were resolved and I would give him the opportunity to earn my business in the future.

Pst4444

4 de sep. de 2011

I received excellent service. I was kept informed regarding the status of my vehicle repairs. Mr. Montano called me the day before regarding the concerns I had with the car. He made a special effort to assist in getting my car serviced on a Saturday.

adkissonk

3 de sep. de 2011

My wife and I had a great experience at Greenway Dodge Chrysler Jeep. We did our homework and shopped around at several dealerships. The service we received at Greenway was by far superior to the other dealerships we visited. They had a very welcoming atmosphere and were as helpful as we needed without being too pushy. Our salesperson, Melvin Kelly, was awesome! He was very responsive to our needs and was always a text message or email away. We would definitely recommend Greenway Dodge Chrysler Jeep and will plan to do business with them in the future.

madalenc

3 de sep. de 2011

Steve was so very friendly, helpful, and patient. He made the process run smoothly and I will recommend him to anyone looking to have a good car buying experience!

freebirdwil

3 de sep. de 2011

Mr. Villella was great. He directed me right to the car I wanted, bought gas for it and answered all my questions. He was very easy to work with, no pressure, and our deal was completed promptly to my full satisfaction. I will check with him first for any future automotive needs.

cdwedincamp

2 de sep. de 2011

This was the most pleasant experience I've had while buying a vehicle of any type. Paul Hodge was great in the fact that he actually listened to what I said on the type of vehicle I wanted, and unlike most sales people, he only showed me the vehicle types that I requested to look at. He also ensured that I received the best deal for my trade-in, and that the price of the new Jeep Wrangler Sport purchased was to my satisfaction. I would encourage anyone I know who might be looking at a new Jeep to go to Greenway Dodge/Chrysler/Jeep and have Paul assist them in their new vehicle endeavor.

journey8465

2 de sep. de 2011

I just purchased a new Dodge Journey from Greenway Dodge Chryler Jeep. The dealership has a great selection of new and preowned vehicles. Paul Hodge was wonderful to work with and made sure we went home happy. We had very specific criteria and they were able to work with us to get us what we needed. I would definatelly recommend anyone to go see him when looking for a new car!

srgriffin

1 de sep. de 2011

Wonderful experience! I flew into Orlando, from Columbus, GA to purchase a Jeep that I was unable to find locally. Joe picked me up at the airport, took me to the dealership and showed me the Jeep that we had discussed the previous day on the phone. It was exactly as described on the phone and on the dealership website. The purchase was made quick and easy and I was on the road home (7 hour drive) in no time. I really appreciate all Joe did to make my first Jeep purchase a truly wonderful experience!

jonathan82

31 de ago. de 2011

i called into the dealership and josh answered the questions i had. when i came into the dealership josh had everything ready for me when i got there. we did the paper work and was in finance and was out in about an hour or so. everyone was great. i will tell everyone i know to go to greenway dodge.

sonym21.

31 de ago. de 2011

Johalvy was very pleasant to work with. From the great smile and warm welcome at the start while maintaining that same energy and professionalism all the way through to the end of the sale. My family and I came in a bit hesitant to buy, but with all the help Mrs. Thompson gave us really made us feel we were her top priority even though we came in without an appointment. Greenway dodge is very friendly clean and professional will be recommending this dealership to all my friends and family.

Ddsdrt

30 de ago. de 2011

Jimmy was great. Found my truck all the way in NJ! Process was easy and quick, mostly completed via email and text messagingJimmy made it easy for me Thanks!

jean430

30 de ago. de 2011

I've bought several cars in the past and I've never had a better experience than working with Melvin. This guy is a barrel of laughs, full of enthusiasm. He definitely made my car buying experience fun. Their was no pressure, just great service. If your reading this review and are considering on buying a car, GO THRU MELVIN.

Silverfun

28 de ago. de 2011

John Ullman was very friendly salesman, had no pressure to buy and felt that he wanted to find us what we were looking for. The dealership was large, comfortable and clean. Very knowledgeable and easy to talk to.

canes01

25 de ago. de 2011

Tom Montano is the best service tech anywhere in Central Florida. His customer service surpassed all my expectations and Tom should be commended for his superior service !! I will continue to work with Tom and will recommend him to all my friends and family....

mcm32750

22 de ago. de 2011

My car would not start so I had it towed to Greenway Jeep and when the car arrived and was looked at by their mechanic I was told it started up just fine and they could not find anything wrong with it. I picked up the jeep and a week later had it towed back to them and the advior I worked with told me that he was going to spend some of my money and have the car diagnosed. Which only proves that the car was not properly diagnosed the previous week. Well, after spending some of my $ and running the diagonsted I was told that the wiring to my started needed to be replaced. I agreed to have the service done, paid almost $300.00 and picked up my car. Here we go again, three weeks later and the car would not start again. I had it towed and once again they said it started and that i could come pick it up. I decided to go over the advisor's head and speak directly to the service manager Jimmy. After leaving a couple of messages I was able to speak with him directly and explained my situation. He pulled up my file and said that apparently I had a bad battery. Well, that was news to me because that 's not what I was told by the advisor. I expalined to him how this situation really made me doubt that the $300 wiring job they had done was indeed warrated at all. It was probably the battery all along. Jimmy said he would get back to me after lunch and a couple of hours went by and I had to call him again to find out what was going on. He said that it's the battery and that I could purchase one throught the dealership. I'd be damned before I gave them another cent. He said that they would not refund my money because the wiring they replaced was corroted and needed to be replaced. I was not about to argue so I asked for the corporate number and I will be filing a complaint as soon as I'm done writing this one. I should have stuck with Firstone in Longwood because they are reputable and have never failed me. Some much for giving the so called experts (dealership)your business.Save yourself the agony and money and dont' give GREENWAY JEEP on E. COLONIAL your busines. d

george13

20 de ago. de 2011

Only needed a quick oil change and have worked with Penni before and as usual she was knowledgeable, friendly and attenttive. Talked to me about what they found in the checkup of my vehicle and asked me to bring it back to speak with the head mechanic to verify the problem. As usual, always a joy to work with her.

orodain

19 de ago. de 2011

I contacted this dealer to buy a new truck. I explained to the sales person and stated to him that my payment must be under 510 he stated ok he will look into it. I filled out a credit application and he stated I was approved and that the managers stated that they could get my payment under 510. I contacted Melvin Kelly to make sure the deal was still good for the ram for 29000 with 800 down with payments under 510 he yes and to come down. Arrived at Greenway dodge and was met by a slaes person I never met. I was showed the truck and stated that was the one. The dealer made me wait around for an 1 hr with my wife and 2 small kids after they told me all I had to do was sign and leave. They finally got back with showed me #'s of now the truck was 35000 instead of 29000 and I had to put down 3000 with a payment over 600 a month.

Sharipal

18 de ago. de 2011

A+++++++++++++++++++++++ great overall experience. Eli Morales was very helpful, friendly and a knowledgeable sales representative on the caravan that we purchases. I would definitely recommend him to friends and family. Thank you the Haripal's.

LilSpit

17 de ago. de 2011

Had a great experience with Chris at Fiat. Super nice and down to earth, no pressure and now I am driving a new Fiat 500 and I am a tough sell. :-)

artgallo

15 de ago. de 2011

Mr. Andy Taylor was again just outstanding to work with. He is very customer orientated and is a major reason why I keep coming back to Greenway. Your service department quality of work is the other.Thanks for opening the coffee area at 0730 in the morning. I miss not being able to order a breakfast sandwich, but it is hard to argue with free coffee and cookies.Thanks for the wireless internet too. Makes it possible for me to service my truck during the weekdays.

Ed Hindle

15 de ago. de 2011

Andy Taylor has been my service representative for over 4 years and 2 vehicles and I have been able to count on him to keep on top of my service experience and even when something is not done correctly he has handled it every time.Even though servive is not something you look forward to I feel like I can trust Andy will be thorough and honest while I'm there for what ever the problem may be. Thanks,Ed Hindle

aspen99228

8 de ago. de 2011

Thank You for all your help and dedication............I would not have a car without you!!!!!!!!!!!!!! Through months of being turned down you and your dealership made miracles happen

cjmelal

8 de ago. de 2011

Joe Pac was great to work with. We had actually been looking at the new Durango at another dealership and we couldn't get a return call from the sales guy. Greenway had a Durango in stock that met our needs & when I called Joe at 5pm on a Sunday he simply said come on over and I'll get something done for you tonight. He was true to his word, worked hard to get the price I was looking for & I drove home with the new Dodge. If you are looking at a car - call JOE! 407-801-5297.Joe, Thanks for your help!Carl

Jeepowner234

5 de ago. de 2011

Joe Pac was the best salesman I have ever worked with. He made the car buying process so easy and fun. He went out of his way to make sure I was happy with my purchase. He pulled several vehicles that I was interested in all side by side so I could compare and stayed 2 hours past closing to work with me. I never felt pressured through out the process and I love my new Jeep! I have been to a lot a car dealership and I have never had a positive experience until now. I am a Greenway customer for life.

jaiguisao

3 de ago. de 2011

The customer service I received from Eli 30 days after my purchase has been TERRIBLE!!! Unfortuneatly, my car has been in service for a week, and now I've been told my car needs a new transmission...30 days after my purchase WOW....I will never refer Eli as a sales rep to anyone seeking a vechicle and I will DEFIENTLY NEVER refer Greenway Dodge!!! I've been passed over, hung up on and the only person who has been geninue with me since my purchase and through all this un-neccassry drama was Ben. I am discussted with the customer serivce I have received from Eli and the run around from your managers who are unwilling to help. I guess your sales guy can sell, but they suck at maintaining a long term realtionship with their customers....so there goes your free marketing. Sales 101...Bad news travels much faster than good news!

chrisgut

3 de ago. de 2011

Recently purchased a pre-owned Cadillac STS from Ben Carson and had a fantastic experience. Visited the Greenway website and inquired and from that point Ben was helpful, responsive, and knowledgeable. Ben and John (in Finance) were both great to work with and made the car buying experience extremely positive. I would recommend Ben Carson and the Greenway staff to anyone looking for a new or pre-owned vehicle.

Raymond Carvalho

2 de ago. de 2011

Stephen, was a great help, I was not sure what make of a convertible, i was looking for. He showed me what was available and had a price sheet with him. He gave me a price that I was not happy with, and then turned me over to Ron who gave me a better price,and after a few minutes agreed to. The paperwork done by Ron, went very quickly. The only thing I was disapointed with, was the final detailing, they did not even vacuum the trunk.

NMRolon

31 de jul. de 2011

I went to Greenway Dodge, and was assisted by salesman Ron Griffin. I've never had a more enthusiastic and knowledgable salesman. If it wasn't for Ron Griffin, I would not of made the purchase. The finance department was not as thorough as they should of been, that's why I rated price as OK, but the service provided by salesman Ron Griffin was fantastic. I will recommend this dealership, due to Ron Griffin, and due to him, will be back for any future purchases.

Markfennell

30 de jul. de 2011

Melvin, was extremely knowledgable and helpful. He did not talk to us like we were idiots. He was very respectful and helpful. I have never had a more likable sales person.

jbakerinbay

30 de jul. de 2011

We were delighted with the service we received. Melvin was a knowledgeable and enthusiastic salesman. We felt that he made a sincere effort to get us the car we wanted, at the price we wanted to pay. John made the financing easy to understand and pleasant, even showing us an additional way to get savings. We have never had a car buying experience that went quite so well. It was well worth the drive from Clermont. (Right by the other Chrysler dealer.) Thanks, Sheryl and John

angeliquepace

30 de jul. de 2011

Mr.Aaron Horowitz was absolutely helpful! My husband was involved in a crash and the insurance company referred us to a body shop and some of the repairs needed a follow up diagnostic and he assisted with patience and full open communication all around. Dealing with car repairs and going back and forth from body shop to dealer can be stressful with kids and he assisted as best he could easing the stress levels. I went back 3 times in a little over a months time.He should be appreciated as your employee because customer service in many different stores etc. have disappeared!Thank you again Aaron Horowitz! If it wasn't for you I wouldn't deal with any dealer!

rhinkle

29 de jul. de 2011

We have purchased two new vehicle from your dealership and Joseph Pac was our salesman he was very pleasent and made us feel very comfortable. We will recommend Greenway and Joseph Pac to all our friends and family.

blkbmw

29 de jul. de 2011

Frankly I am surprised at the outcome I experienced when looking for new transportation at Greenway Chrysler Jeep Dodge. My criteria was steep including non negotiables on key factors and Danny Rodriguez demonstrated insight on the lot before he guided me to the PERFECT vehicle. Very low pressure, friendliness, and knowledge of cars were his tactics which is rare to see these days. Grif, the Floor Manager, took the critical financial issues and other requests to completion with finess. He was reliably available during the financial maneuvering and I don't think the deal would have been completed without his unconditional customer care. Tommy Gallegher, the Recon Manager is a true professional. WOW, what a great place to buy a car. I will be back, but it'll be a while. Thanks is not sufficient to express how pleased this picky buyer feels!Gratefully,Patricia Beals

andrewschroeder

29 de jul. de 2011

I was visiting some friends in Orlando last weekend when my 2000 Dodge Stratus started making a weird noise. My friends suggested that I go to Greenway because they've had good experiences with them in the past. So I took it in and Aaron Horowitz was the first person I talked to, and the only one I needed to talk to. He provided great service and even gave me his personal cell phone in case I had any questions and couldn't reach him directly from the dealership. Needless to say I didn't have to use his number because he would call me and update me when there was news on my car. I'm from south Florida, so I'm used to having to call the dealer/shop over and over to get any information on my car. This is by far the best experience I've had with a dealer when I needed my car repaired and it's owed completely to the service I received from Aaron.

bmadsen

27 de jul. de 2011

I have returned here several times for scheduled maintenance and warranty work so there have been now real challenges. Cost has not been an issue because of what has been done. My only concern has been time involved. I had an 8 a.m. appointment for a warranty recall that said should take 45 min. and I also scheduled "express lane" service. It took 3 hrs to complete the jobs. Fortunately I know to take reading material, etc. As a retired teacher who does not believe in grade inflation, my 5 ratings are reserved only for the exceptional.

atirado13841

22 de jul. de 2011

We were happy with the car and dealership. Felt comfortable. The followup is excellentand joyed being abe to speak with a real person. We are very pleased.

jessicar2039

21 de jul. de 2011

Paul was fantastic! He was very patient. Unless he had something to say, he didn't talk much...which is fine with us. All too often you get stuck with a car dealer who is scummy & won't shut up & you can't wait to get away. Not Paul...we actually enjoyed our car purchasing experience! He truly put the work in for us & we are extremely glad we drove all the way to Greenway for our purchase.

Lauramuse

21 de jul. de 2011

Melvin was so great to work with!! It was my first time going in an purchasing my own vehicle and Melvin made me realize all salesmen are NOT the same! Anyone I know looking for a vehicle I tell them to go see Melvin : )

Sanchezfamily

20 de jul. de 2011

We have brought our car multiple times for service and have dealt with Tom Montano in the service center. He is also friendly, honest and straight forward. When he tells you he will call- he does- when he tells you the car will be ready- it is. He is dependable and reliable. The service staff in all is pretty friendly and willing to help you out. I would recommend the service center and ask for Tom- you won't regret it.

Terry Fabro

17 de jul. de 2011

I recently purcased a Dodge Dakota from the dealership and was told it would get 14-19 miles to the gallon, if I get 10 i'm lucky. I also was told that if I had any trouble with the truck by Craig that come to him and he'd take care of it. The first week I had the truck the check engine light came on. They just told me to undo the battery cable and reset it. Well it worked, and I have to reset the Check engine light almost weekly. I was told it would be expensive to have it fixed. I decided to trade the vehicle in yopu would think they would try to work with me, I was even trading down and they wanted me to come up with another TWO THOUSAND dollars on a vehicle that was priced Two thousand less than mine. I've purchased over 15 cars and trucks in my life and this is got to be the worst dealership I've ever encountered.

gbangs

16 de jul. de 2011

Dear Sirs,I have been receiving service coupons from Greenway for a number of years. Because of the distance from my house, it is just not convenient for me to travel to Greenway to have service performed. I usually do my own servicing.However, this week I happened to be in the vicinity due to business and decided to take advantage of a recent oil change, tire rotation, and inspection coupon. So I dropped in into the express lane. The Advisor was very nice, very professional. I explained that I needed an oil change and that I had a coupon for all three services. He seemed pleased that I had a coupon and proceeded to check the vehicle in. All was well.I went into the customer lounge looked around at all the amenities. Before I knew it, my jeep was moved, apparently into the service bay. It wasn't very long. The person I assume was the service tech announced for me and said my car was ready and that "everything looks great".I paid my bill and was on my way.Only when I got home did I read the "Know your vehicle report" did I find issues.'Air cleaner element' - Found dirty. I replaced this 5000mi ago, and today it (IMHO) still looks 'virginal' white. Did he really look at it?'Tires' - all were either 5/32 or 7/32. "All tires abnormally worn" - This jeep has just under 20,000mi, and been relatively babied in it's operation. All tires apparently are wearing equally. This sounds like a design problem.Here is where I am really upset... Inspection recommendations'Replace air filter' "Declined" I was never approached about this.'Perform four wheel alignment' "Declined" Again, I was NEVER approached about this.'Rotate tires' "Declined" Excuse me? The coupon included rotation. This was on the major reason I came in here in the first place. Never approached, so how could have I declined this?How can the service tech say "everything looks good", yet remark all of this in the review?ADDED 13:11 - Just checked the oil level for giggles and found it was almost one full quart over full. Now I shouldn't even drive my car until I can drain this overage, lest I damage my catalytic and/or other components.Added 8/9/2011: It has almost been a month. No reply what so ever by this dealer. Not a day goes by that I don't think back and wonder whose Wheaties did I piss in to rate this level of service and/or (lack of)response? I don't recall screaming or yelling at anyone before, during, or after the servicing. It was late in the afternoon. Perhaps the kid was in a hurry to get out of there. But that is just congecture. I may be only one person out of all these positive reviews, but I cannot be the only one with a sour servicing experience by this place. At least in my my own mind there has been a positive outcome to all of this. I will never purchase a vehicle, new or otherwise from the Greenway family of dealers, and I will tell of my experience to all who would bear to listen. Petty perhaps, but everyone has a button somewhere.

terrysailmate

16 de jul. de 2011

We are sooo very glad we had Jim Frana as our salesman. He really listened to what we were looking for in an SUV and he, with lots of hard work on his part, found us the vehicle of our dreams. We know that he is new to the business but feel that he did an outstanding job and really put his all into finding us the right vehicle. He also spent a lot of time showing us all the special features of our new car and that was very much appreciated. Jim is fantastic in our book.

Mandynethan

15 de jul. de 2011

I am a three time repeat customer, purchasing one Chrysler Aspen and two Dodge Durangos. I am pleased to announce that I will be returning for a fourth automobile (probably a Durango!). The sales person Ralph La Fevor was the best I have ever had at this dealership and others that I have experienced. John in finance was very knowledgeable and easy to work with on the warrantys and finance terms. I love this place! Oh yeah! The service department is just as good! They always go the extra mile to take care of my service and maintenance needs on my prior vehicles. Good luck to you all!Thank you so much! Ethan & Mandy McCain

jk1nole

13 de jul. de 2011

I have been to this dealership many times in the past. It is the most convenient one for me to go to... if it were not for that, I probably would not go here.The last two times I have visited I have had Andy as a customer service rep. Andy has been the one positive I can point to in my last visit. In the past, I have had a lot of trouble getting service reps to return calls and actually be friendly/responsive. Andy is actually nice to work with. In my most recent visit (yesterday) I had to have an evaporator replaced to fix the A/C in my car. It was a $1,400.00 repair. While, I thought it was expensive, I did not have the time to price the repair out with other repair shops.When I picked up my car, I was surprised to find major grease stains all over the interior of my car... including on my light colored leather. I pointed it out to Andy and he had someone take the Jeep to get the passanger seat cleaned off. He stated it was probably from a plastic bag the part came in. I thought it was pretty clear that the stains were from a careless mechanic. When the car was brought back 5 minutes later only part of the stains were cleaned off. I did not have the time nor patience to go ask for help again. I took the car home and spent at least 30 minutes using my own leather cleaner to get the interior looking the way it was when I brought the car to the dealer in the morning. At most places mechanics put down plastic to protect the interior of your car while working on it. I don't think this is the case here. If I am paying for a $1,400 repair at a dealership I expect not only the job to get done properly, but I also expect the car to be given back in at least the same condition it was in before the repair.My latest visit was probably enough for me to stop seeing this dealership... I can understand a few dirt smudges, but the amount of grease stains I had in the car just screams carelessness to me.

sewsue3

12 de jul. de 2011

Jim made my overall experience an excellent one! He is very knowledgeable and never pushy. He gave 120% in making sure my Jeep Patriot was the color and comfort I was looking for. Jim even checked Greenway's inventory for a possible match in the Patriot that I wanted - and found it! I would highly recommend Jim and Greenway to any of my friends or family for their next vehicle purchase.Great experience (and patience) overall! Thanks again!Susan (Oviedo)

diazfamily

9 de jul. de 2011

Danny Rodriguez was very helpful and he did the best he could trying to find a good deal for me. He finally found the car I have been wanting for my whole life and was able to exchange the other car I had for that one.

mhauser1949

9 de jul. de 2011

I was really surprised at the great experience I had, John and Johalvy did everything they said they would do and in a very timely manner. Everyone should have such a great time buying a car.I was out of there in less than 2 hours, when my car wasn't ready the day I was suppose to pick it up I was compensated financially, can you believe that!!You guys were FANTASTIC and a wonderful example of the staff at Greenway Dodge.Thanks!!Melitta

Chrisel6to

4 de jul. de 2011

The treatment and costumer service we receive at Greenway Dodge was a great one Joseph G. Pac was the sales consultant that took care of us and got us the car that we want he treat us like family Greenway Dodge and its staff keep doing that great job and you will make a lot of customers like myself really happy. Sandy L. Hernandez

annetteleon

2 de jul. de 2011

my salesman was friendly and not pushy, educated me on the car i wanted. Listened to what i wanted. Took time to meet my needs.

randrade

1 de jul. de 2011

OK Gang... I just took delivery of my NEW Chrysler 200S ! My first Chrysler. Let me tell you about Paul French... the guy who is the primary reason for me buying from Greenway. Paul rescued my friend and I from "Receptionist Hell" when we first walked in. The gal that was in that day was earning a big "back off!" from me... and before I could flip my wig, Paul stepped in and rescued us. Paul was knowledgeable about the 200 S and he was really easy going and accommodating!Paul kept me up to date with questions I had... even e-mailing me while I was out of the country on business. I am a bit picky... and Paul just took it all in stride! He worked with me as I did my research and because of his excellent character I felt that he was not hiding anything from me. When the decision was made... Paul processed me and got the car I wanted. No problems at all.Also, John the Finance Guy... was great... very professional... friendly... and no stress. I have had bad experiences at other dealers... and John was so pleasant... I was in and out!I believe that the arrangement we came too was both fair and reasonable for all involved. How many dealers can you say that about! Thanks Guys! I recommend you and Greenway... 200%

watkinsj

30 de jun. de 2011

I brought in my Dodge ram from greenway.My salesman he is name was Miten.He treated me with respect and made me feel like I was his only customer, even though I know he had pley others. He made sure that my car was clean and ready right away.I am very satisfied with my experience at Greenway and will definitely be bringing my car back for future see Metin