Jeff

2 de nov. de 2016

Jimmy took the time to let me drive two different Mustangs so I can make sure I knew what I wanted. He then was able to search and find the exact Mustang I wanted and provide an incredible deal!No hard sell from finance either. Just explained everything to me and got me through the process quickly.

vamin

1 de nov. de 2016

Jimmy was a professional and a great salesman. I would highly recommend anyone looking for a car to go see him as he is very knowledgeable and is very passionate about his job. I appreciate him willing to help me out and he made sure I got the deal I was looking for.

Hannah123

1 de nov. de 2016

After searching for over 6 months for a car, someone recommended GolfMill Ford. When I was there I was helped by Jimmy G. I was very picky when buying my car he showed me a wide variety of different cards. I ended up finding a BMW that was way above my budget. Jimmy and one of the managers Nick helped me drive home in my BMW. They did all that they could to make sure I would end up with the car I really wanted and not some car they just wanted to sell. Their main focus was giving me what I wanted.Jimmy and Nick together made this experience completely easy and painless and they were so honest. I have already recommended GolfMill Ford to my friends and family. By far the best car shopping experience I've ever had!

Jada Rose

1 de nov. de 2016

I purchased my 2016 Ford edge from Wes polo he was very nice and explained everything throughout the sales process he always made sure I was taking care of and still continues to till this day I will refer west to all of my friends and family he is a class act

Kevin

1 de nov. de 2016

Bought a mustang from Nino at golf mill ford and the experience was excellent from beginning to end! Nino found the care I wanted quickly and got the deal wrapped up. Definitely coming back!

Laramie Chung

1 de nov. de 2016

I purchased a Ford Escape from Bryan Foulton at Golf Mill Ford. As a female, It is difficult to find salesmen who I feel are honest and trustworthy but Bryan exceeded my expectations. The entire process who easy and I love my new car!

Adam Warden

31 de oct. de 2016

Mary was personable, professional and knew what she as doing. I am grateful for honest sales people, especially in the auto industry.Thank you again Mary!

ibrahim cetiner

31 de oct. de 2016

Vincent helped me alot buying the car. He told me every aspect of it and he was very informative, kind, and helpful. Thank you again!!!

car

31 de oct. de 2016

Jimmy Giannakopoulos made my first experience with Ford a pleasure.Jimmy was not pushy or your typical "salesman" He showed me that he really cared and wanted me to find a car that I would be happy with. He was honest, And answered all my questions.thank youA very happy customer, Georgia

Mattdebski1

31 de oct. de 2016

My wife and i recently purchased a 2016 ford edge. Our salesperson was Mary Aguilar, she was very understanding and great to work with. Definitely would recommend Mary to anyone coming in to purchase a car. Thank you once again Mary for making our visit very quick and efficient. Matt and Anna

sdeleronces

31 de oct. de 2016

LOVE MY 2017 FORD ESCAPE. THANK YOU MARK G FOR GETTING ME THE BEST PRICE FOR TRADE IN AND HELPING GET THE NEW CAR I DESIRED. EVERYTHING WAS GREAT, PLEASE GO SEE MARK G. I LOVE GOLF MILL FORD

SDELERONCES

31 de oct. de 2016

THANK YOU MARK GURGONE FOR HELPING ME GET THE BEST DEAL POSSIBLE. GREAT MONEY ON TRADE IN. THE 17 ESCAPE IS AWESOME, I AM SO HAPPY. THANK YOU FOR YOU HONESTY AND OPENNESS. I WILL DEFINITELY BE BACK NEXT TIME AND SEND MY FRIENDS AND FAMILY TO BUY A CAR FROM YOU.

Leslie B

29 de oct. de 2016

I give my rating based upon the service that I received at GolfMill dealership ... Great people I worked with today, will definitely refer others to GolfMill Ford...

Dugan23

29 de oct. de 2016

Thank you to Vinny and team for working with me on getting the lease on my new Focus. Worked with me for hours and kept my best interests in mind. Very friendly and answered every question I could ask. Thanks Vinny!!

Mustang Girl

29 de oct. de 2016

I just want to thank Mark Gurgone and Golf Mill Ford for offering me the best customer service. I love my new car! thank you so much for making my car buying experience an easy time and full of fun!

Georgina.

29 de oct. de 2016

We have now been to this dealership twice. Also, both times our sales person has been Vince Perez. I cannot put into words how helpful everyone here is through the entire process. Vince Perez made the buying process a piece of cake. I would recommend not only the dealership but also Vince himself, seriously!

Igotscrewed101

3 de oct. de 2016

Golf Mill Ford has not only lost my patronage, but the patronage of my friends, family, and any future car buyer I come into contact with. As a first time buyer I have been made aware of multiple scams and tricks dealerships will use to take advantage of an inexperienced buyer, but even with this foresight I could not have expected that Golf Mill Ford would willingly lie directly to my face and conduct business in a (if not already illegal) shady way. This post is edited for brevity and does not reflect the stress and anguish of this ongoing 20+ day conflict.I came into Golf Mill Ford with the goal of finding a car that I could purchase within my price range. After some looking I had my eye on an 09 Honda Accord and began to negotiate with salesperson Oday Omar. After nearly two hours of waiting (after my card was processed for a down payment without any official paperwork being shown to me) I was brought to the office of finance manager Avanes David. Without being greeted or being told anything and STILL not seeing any official paperwork I was immediately put on the phone, very confused as to who I was speaking with and why. When asked what the call was for the person on the other end had stated that the dealership I was buying a car for was setting me up with an insurance company (out of my pocket) so that I could drive the car off the lot that day. I promptly explained I had not even agreed to purchase a car that day and hung the phone up, when Mr. David finally spoke with me. After another hour or so we came to an agreement and I was finally shown a contract with final numbers. It is worth noting I was financing the vehicle and therefore the APR was listed in the contract which will be important next.The car I drove off the lot was not even street legal as it had a flat tire, inoperative brake light, and less importantly various scratches. In the contract they agreed to have the car touched up, and when that appointment was completed I noticed the color paint did not match the car, the scratches were not fully covered or done well at all, and in some places the car was completely untouched/had more scratches over the hood than when it was brought in. As I went to speak with Mr. David about this he sprung onto me that my original contracts APR was denied and I would need to sign a new contract with a higher APR a full 18 days after I drove the car off the lot for the first time. I questioned him about our previous contract and he said it was within their rights to change the contracts APR within a certain grace period (which is correct and legal) however if I refuse to sign I would need to return the car. I was fully prepared to return the vehicle in exchange for my down payment but when I said I wanted to do so they had me speak with a larger, intimating finance manager named Chris Grigsby that refused to take my car back and said verbatim you already agreed to buy a car from us last time you came in and signed, so now you have two options for this new contract: you sign or you sign. When he received the answer that I knew that was illegal and he had an obligation to take the car back if I did not agree to the higher APR he told me to beat it and so I left. After this incident I opened a case with the Attorney General and attached a detailed incident report and received a call from Golf Mill Ford shortly after with a different finance manager. He apologized for the incident and offered me a better deal, but at that point I deemed the best thing for me was to discontinue all current and future business with them. I told the gentleman that I would be in touch. After another day Mr. Grigsby gave me a call explaining that he wanted me to come in and we could put this whole thing behind us and just make it easy. I complied and came into the dealership with my brother as support and we told Mr. Grigsby that we had no interest in the new deal and that the car would be returned for a full refund of my down payment. Again, Mr. Grigsby attempted to intimidate and told us that since I had the car for 3 weeks at that point they would need to charge me $500 for a restocking fee as well as the miles I had driven on the vehicle during that time. When we refused and asked him to show us in writing where it said they were legally allowed to do so Mr. Grigsby asked us to follow him outside of his office at which point he involved another gentleman that attempted to take the keys from us and leave us empty handed, so I left the dealership and am now in the process of hiring a lawyer as that is the only way anyone can win against Golf Mill Ford.UPDATE: After contacting the OWNER of Golf Mill Ford I was finally able to receive my full money back as they took the car with no hassle this time (on the phone he mentioned he read what I had wrote), literally in and out in 5 minutes. The fact that it had to come to this to get the service we deserved after they tried to initially take advantage of me is outrageous. I thank the owner for his prompt help but condemn the rest of his staff for the actions I wrote about above. As the response to my review states, I WAS happy with the car when I signed our first contract, but after the experience I had with them I wanted absolutely nothing to do with them (not to mention their "touch up" job that needed to be redone). They gave me worse than mediocre service, and even if they made it up after 3 visits it shows zero proof that I could expect different service for the rest of my time with them, only that if you push hard enough they will budge. Why would anyone take a better deal after being lied to and strong-armed into signing a contract? And this over a used car from '09. Save yourself the hassle folks, if Golf Mill Ford has money to lose they will surely fight tooth and nail to delay it for as long as possible or until you give up.

Aleman

1 de oct. de 2016

I want to take this time to recant a review I recently wrote about Golf Mill Ford, turns out it was a misunderstanding on both parties. After a conversation with the General Manager Nick we were able to come to a conclusion and clear up the situation. The customer service was great and I am very satisfied with the dealership and the service it provided. I will and do recommend this dealership to my family, friends and anyone looking to buy a new ford. If you do I strongly recommend asking for the salesperson Vince, he did a great job.

Aleman

28 de sep. de 2016

long process, seems like the dealer is more interested about making their money first. Salesman was nice, too many trips back and forth to manager who never came out to meet us or thank me for buying the vehicle. One feature was not on the vehicle in which we purchased that was on the first vehicle originally driven. Salesman did say this vehicle had all the same features. My fault for not thoroughly inspecting the vehicle before I left the dealership. When I called the dealership later that day I was told by the salesman there was nothing they can do. He said the manager said if i wanted to bring the vehicle back and switch it for another vehicle with the tailgate option I was told was originally on the vehicle I purchased, it would be more money. I was offered a free oil change from the salesman for the error on his part and miscomunication.

Jonathan1

27 de sep. de 2016

It started with Christian and ended with Dominick, they lied to me and my wife, they ran our credit 3 times without permission, they promised not to run her credit after they ran it the first time, but that was all a lie. No one in that dealership can be trusted, they are scam artist. I would never recommend them to anyone.

CraigF

19 de sep. de 2016

My salesman, Muhammad, was friendly, helpful and great to work with

Aivaras Pumputis

13 de sep. de 2016

I bought my new car on September 10, 2016. That car had a white cover on the back that I didn't want. The people at the dealership and I made a deal to remove that cover. I came back on September 13, to get the cover removed and they promised to have that done in 10-15 minutes but instead it took them 2 hours. On top of that, they removed the bed liner (which was not a part of the deal). Their argument is that I wanted a lower price for the car and that's what I got, but because I asked for a lower price they also took out the bed liner. This whole situation infuriated me.

Theresa Kwasinski

8 de sep. de 2016

I just leased a 2017 Ford Fusion from Golf Mill Ford. I cannot say enough about how great my experience was there. My salesperson, Jimmy, was fantastic. He was knowledgeable, professional, courteous, and not pushy. Golf Mill Ford made my car leasing experience a pleasure and a snap! I will definitely be going back.

zumzum

6 de sep. de 2016

Best buying experience ever. If you ever need a car go to Golf Mill Ford and talk to Mark Gurgone, he will never let you down.

Rafal Zebrowski

1 de sep. de 2016

My experience was great while buying my car the salesman was very informative and straight forward. I will definitely go back in the future.

BELLA

19 de ago. de 2016

I should have read yelp reviews before going here. My issues sound exactly the same as all the other negative reviews. I think most of the employees from the very top all the way down may be related if I had to guess so you won't get anywhere with management. You will get a lot of smiles and politeness while you are getting it in the back. After you sign you are not getting any of those promises PERIOD. And if you ask why not all the smiles go away and you are ignored. JUST AMAZING to watch this process applied to customer after customer on YELP.The sales manager and the salesmen will promise you the world while jotting down all the promises in front of you. You will never get any of those notes by the way. Then the scam happens in the finance room. Before you sign anything make sure all those promises are in writing . Interest rate, cents per mile for lease etc, etc. They are masters at bait and switch and all in on together. The salesman and sales manager told me .15cents per mile after 10.5k miles per year. Then we asked the finance guy Pasula also just to make sure. He said .15 cents also. When I got home after dealing with them until 9:30 pm. I noticed the paperwork had .20 cents per mile. I called the next morning and got the run around. The general manager said the finance guy told us .20 cents . COMMON SENSE tells you if it was important enough for me to ask the salesman & floor manager Dominik about the 15 cents. Why wouldn't I have called them to the finance room to explain the contradiction before signing. The finance guy was shuffling papers like a card player when we asked him about the .15cents per mile.Better yet find another dealer. The saddest part is the general manager will never side with you and accuses you of lying. They make a lot of promises to control you until they have you right where they want you. Then the STING.

Naned Healy

1 de ago. de 2016

At Golf Mill Ford, my Sales Associate listened carefully to what I was looking for and took notes. The car he produced was a perfect match to what I had told him. Before seeing the Closer, he made sure I understood the details and differences between leasing and buying. The Financial Person worked quickly, answered questions, and treated me with courtesy.

Hhall

23 de jun. de 2016

Purchased my 2016 Ford Focus from Greg who made sure I got it in the color I wanted. Very understanding, honest, and respectful salesman. Highly recommendedH. Hall,

Jenflex

7 de jun. de 2016

Alex was great, and we love our new Mustang convertible!!!

kevinwerle1

31 de may. de 2016

Bebe Alamar met me at the door and within minutes I was on my way to purchasing a car. I told her I had credit problems and wasn't sure if I would qualify for credit but she said she'd work that out and not to worry. She assured me I would be driving home that day with a car that I liked. She proceeded to dive right in working not only on a car but financing and insurance as well. When she did find a quality used vehicle for me I offered to complete the sale and come back Tuesday to pick up the car. Bebe wouldn't hear of it instead she reiterated that she would stay as long as necessary to make sure I left in my car that night. Her hard work, customer service and dedication to keeping her promise all combined to make this the best car buying experience I've ever had. she has made me a customer for life and will happily recommend her when ever possible. I can't begin to tell you how happy I am with my purchase and I owe it all to Bebe. When you go to Golf Mill Ford make sure you ask for her. You won't be disappointed!!! Thanks again Bebe!!!

ahoff33

31 de may. de 2016

Came in to purchase a new fusion hybrid, Nino found the right car very quickly and even appraised my trade even though it was not with me. Experience was excellent, I highly recommend.

Dymtro

31 de may. de 2016

Had a pleasant experience coming into Golf Mill Ford. Worked with Vincent who was very nice and knowledgeable and helped me find the perfect car for me.

Joey R

31 de may. de 2016

Came in the other day and Vincent helped me find the perfect Porsche! I am so happy with the car and the help that was provided to me. i will definitely come back and refer to friends.

Kevin Werle

31 de may. de 2016

I walked into the dealership on Saturday afternoon of Memorial day weekend. I was greeted by Bebe Alamar at the door and said I was hoping to buy a car but had credit problems. She assured me she could help me and proceeded to take my information. Bebe worked very hard for the next several hours to find a car, financing, and insurance for me all while assuring me I would drive home today. When a new vehicle became impossible due to my credit issues, she brought in a coworker and made sure they found a quality, low mileage car that was in my price range. After test driving it and agreeing with her that this was the car for me I told her that I'd be happy to pay now and pick the car up on Tuesday as it was getting late. She wouldn't hear of it and said she'd stay as long as it took so I could drive home today. I am very happy with the car I purchased and more than satisfied with Bebe's hard work and attention to detail. She has definitely made me a customer for life and I will be more than happy to refer her when ever possible. If you have any other questions about Bebe's outstanding work ethics or customer service skill feel free to contact me. Sincerely, Kevin M. Werle (224)-938-6682

Marco

28 de may. de 2016

I bought a used Ford Focus 2013 SE with automatic transmission in Oct 2014. The car was almost new (only 11.000 miles) and it appeared very well maintained. The seller kept saying it was a great deal and the car had never had a problem.It was the worst mistake of my life! I suspect it was a lemon car! Suffice to say that after less then 2 years (and less than 12.000 miles on the road) the car has had 5 (FIVE!!!!!) transmission failures! The last 3 failures occurred in less than 3 weeks (and less than 30 miles on the road!) and, when the last one happened, we almost crashed (we were driving downhill on a very steep road and suddenly the clutch disengaged and went to neutral right before a curve).My wife does not feel safe and does not want to drive this car anymore! Since I bought this car, my life has been a nightmare! I will never ever buy a car at Golf Mill Ford! They are not transparent and I would not reccommend them to my worst enemy!Thanks GOLF MILL FORD!

Barbara Szczepaniec

12 de may. de 2016

2016 Ford Mustang v6.great service. Staff helped reach my goal.

Tracey Dazzo

12 de may. de 2016

My experience at Golf Mill Ford was a positive one. Mark was the salesperson who helped to put me in my 2016 Escape. He was very outgoing and energetic and he worked hard to put me in my beautiful new car. The entire staff at Golf Mill Ford was friendly and helpful. I would definitely send family and friends to see Mark G when they are ready to shop for a new vehicle.

Rebeca Ruiz

7 de may. de 2016

I purchased a Ford Focus 2016, and it was such a pleasant experience! Everyone was so nice and worked with me. I absolutely love the car I bought!

B

1 de may. de 2016

A big thank you to Greg J. for a pleasant and highly professional experience at Golf Mill Ford dealership! We had visited two other dealerships prior to Golf Mill, and would not recommend any of them. Golf Mill Ford gets job done with professionalism and efficiency. Thank you.

Katie2626

27 de abr. de 2016

This dealership was prompt to answer my questions and assist with finding the best car. This was the fastest car buying experience ever! I never felt like I was being haggled and my car salesman, Greg, was very nice.

Judy M.

27 de abr. de 2016

I just purchased a new Ford Escape at Golf Mill Ford, and I am very happy with my car and the experience. Anthony G. was my Salesman and he was very knowledgeable about all of the cars available and worked with me to help find the vehicle I was looking for and the price I wanted to pay. I test drove several vehicles, and there was no push to purchase like you get at some dealers. I would recommend Golf Mill Ford to others, and I would especially recommend going to Anthony G. for assistance.

Jose52

19 de abr. de 2016

Came into the Golf Mill Ford just browsing and then decided to buy a Focus with Vincent's help.he was very accommodating and helpful.

Lawrence Lambo

15 de abr. de 2016

I purchased 07 suburban and it was a great truck and after i take it home i notice some little problems and came back the following day and they fixed it..very hepfull from the sales to the service department..thanks

Sergio Martinez

14 de abr. de 2016

Thank you .I am very happy.The sales person who helped my He is a very good sales men.He answer all my questions.

Priscilla Rodriguez

13 de abr. de 2016

We were just looking at cars. Not yet ready to buy. But our experience with the staff was so helpful, in informing us on the car and importantly the information we needed to know regarding the transaction. They were very helpful and gave excellent service to us. We would really recomend them.

Blanca Villavisencio

13 de abr. de 2016

The service was alright, a bit slow but it was OK.

Jose Gutierrez

8 de abr. de 2016

They were all the time 100% , they helped me in everenting and cristian and vince are the best

Jose Gonzalez

6 de abr. de 2016

2016 f350. The service was great especially the guy that sold us the vehicle he did an excellent job.

Mihhail Murov

6 de abr. de 2016

Excellent customer service, very professional salesman. Thank you very much to Damian Swierbutowski from Murov family.

Bahiyyah Muhammad

5 de abr. de 2016

I purchased a hybrid 2015, the sales person was very helpful Mecief skwiot he had good manners and was patient. And he had a good sense of humor

Kevin

1 de abr. de 2016

I walked into the dealership and was immediately greeted by a salesman named Lance. He was extremely helpful in finding the perfect vehicle for me. The prices were great and the customer advocacy was phenomenal. Lance told me what was going on throughout the entire sales process while making sure if i needed anything to drink. I recommend Golf Mill to anyone who is looking for a vehicle to see Lance in sales.

Samah Jaber

31 de mar. de 2016

I had purchesed a Ford Fusion Titanium 2016 in perfect condition. Anthony and Oday are two very knowledgable sales represenitives, and know a everything about sales and the vehicles. Oday and Anthony both have amazing customer service and are very courteous. I would like to thank them for there time and effort for directing me to the right vehicle. I can honest say that I am 100 percent satisfied and love my new vehicle. I sure will be recommending to all my family and friends to Golf Mill Ford Dealer. Thank you to leading me in the right way. I appreciate all you have done for me and my family for many years we have been with the Ford Dealer.

John S.

29 de mar. de 2016

My wife and I are enjoying our fusion. Devin is the guy to go to for knowledge of fords. He was so helpful. My interest rate was lower than expected. We weren't there all day waiting like other car lots. It was a good experience and overall we are really happy with our choice of vehicle.

Ricardo.bahena38

29 de mar. de 2016

I bought a new car from Devin and Vincent polo and it was the most wonderful experience I think I've ever had in the car store he was very polite from the very beginning all the way up and show us exactly what we wanted delivered and all of his promises and got his old car that we did not want to be a family actually outgrewthank you for all your help and look forward to doing more bussness in the future

Joanne Carr

23 de mar. de 2016

2016 Ford Focus yes .........:.:.,.........:).:).............................. Very happy

Rocky Galati

22 de mar. de 2016

I got an excellent deal at a great price, but the salesman begrudged the price I paid on the used car and did not give me ANY help when I called for help. Fortunately the service portion of the shop was very helpful and sorted out my problem when I called directly.

Rafael Santiago III

21 de mar. de 2016

I purchased my 2011 Ford Escape on 3-5-16 with the help of one of the most attentive and all around hard working sales reps I have had to date. His name was Jorge and he worked w/ me through the whole process to guarantee I have a good deal with a great car.

Rafael Santiago

21 de mar. de 2016

The staff was wonderful and my sales rep was the best I ever had and worked with me on everything to ensure I was happy with my deal and the car.

Christian Solsol

21 de mar. de 2016

2016 Ford Mustang, salesman was very helpful and patient.

Luis Guzman

21 de mar. de 2016

2016 Ford F-150 XLT Sport. Service from Nino the salesman was very professional and good. And the Floor Manager help get the deal done.

Alexandra Osvath

21 de mar. de 2016

All of the personnel I worked with at Golf Mill Ford, especially Lance Angelini, were friendly, attentive, and knowledgeable about the product. I felt very respected as a customer and have no complaints with my visit to Golf Mill Ford. I am very satisfied with my purchase!!

William Smith

21 de mar. de 2016

Staff was so helpful, i loved working with Ford and I couldn't be happier with my new car.

Michelle Klobukowski

21 de mar. de 2016

I appreciate the salesmen: Sebastian and Dominick in particular for their patience. It was my first time financing a car on my own, and they tried to give me the best advice and deal for what I was looking for. I am very happy with my new vehicle.

Marwan Abdelkader

21 de mar. de 2016

Very good service, helpful and professional team. And very straight.

Michael Jones

21 de mar. de 2016

While shopping in the evening I noticed the Hyundai on the lot. I had been looking for one after viewing one at the Hyundai dealer. I did visit the lot 3 different times during open hours and was approached the third time by the salesman. The other times I spent over 20 minutes but was not even noticed by any salesman. If I had found another Hyundai on another lot I may not have purchased it from your dealership. The good news for you is that I didn't find one any place else that I was satisfied with and after I was approached by Muhammad the purchase went smoothly.

Moonlight Service

21 de mar. de 2016

2015 ford edge ,the service was ok,so far i dont have any problems .

Maureen Hynes

21 de mar. de 2016

Rick in Service is personable, understanding and very helpful. I couldn't be more satisfied!

Linda Hovland

21 de mar. de 2016

Had a great experience purchasing a new Focus first with Rick Fish and then with Wesley Polo.

Tracey Lowery

21 de mar. de 2016

I knew what I wanted in my car and Bryan Fulton found exactly what I wanted. There was no pressure involved and made a big purchase easy.

Gerald Guenther

21 de mar. de 2016

My sales person was excellent. Bebe was very helpful and made the whole process enjoyable.

Frank Caputo

21 de mar. de 2016

After checking out a few Mustangs at other Ford dealerships and having not so good experiences, I was impressed with Golf Mill Ford. Robert was very knowledgeable about the entire catalog of cars and just a car guy in general. I felt comfortable and could just talk about Mustangs. Dominik was a great help in the negotiations and glad we got the deal done. I will be enjoying my car for a long time. Thanks

Gregory Blackburn

17 de mar. de 2016

The staff was excellent. Damian and Mario worked with me to buy a 2008 saturn outlook for my wife as a gift.

petru

1 de mar. de 2016

I came in with my son looking to purchase a pre owned small size truck for work. I was greeted by Andrew Suntrup and he was an excellent salesman. He showed me a 2013 nissan frontier that I absolutely fell in love with. I am very happy with my truck and will continue my future car purchases at golf mill ford.

Mikail1428

1 de mar. de 2016

This is my third ford from golf mill and my second from my awesome salesperson Nino! The leasing is so easy and I'm always in a new car. The service at golf mill is exceptional and that's why I come back.

Jarrod1318

29 de feb. de 2016

My experience at golf mill ford was great! My salesman Nino found the exact fusion I was looking for, presented the features in detail, and got me a great deal on it. The whole process was seamless, I tell everyone I know!

Staceystar823

29 de feb. de 2016

Devin Bandy did a wonderful job helping me find the perfect car. He was very polite and understanding and found me exactly what I was looking for. I will recommend him and Golf Mill Ford in a heartbeat

John S.

29 de feb. de 2016

I am loving my new Edge. It is so stylish. My experience at golf Mill ford was wonderful from start to finish. I ended up getting a lower interest rate than expected. Devin was extremely knowledgable and friendly. He helped set up my sync and showed me so many options my Truck has. I will be referring a few friends to him. Thank you so much.

Mary Selgrat

25 de feb. de 2016

2016 Escape, lease. Traded in 2012 Escape. Great experience. Brought my 2012 in for a 33,000 mile check, ended up leaving with a new 2016. SWEET!!!!!

Daniel Tepke

24 de feb. de 2016

This is the second Ford we have bought in the past year and we are very happy with both.We felt that our salesperson, Mark Gurgone, really understood what we we looking for and found the cars that met our needs.We have purchasedan Escape and Explorer and Mark saw that everything went smoothly and quickly.

Giwargiz Rashid

19 de feb. de 2016

this is not the first time i buy a car from golf mill Ford dealer ship,them service is great they all ways ask if i need a help,

Gary Murrell

18 de feb. de 2016

Everyone was very friendly and helpful, I will be back for my next car

Vanesa Roimicher

18 de feb. de 2016

I recently purchased a 2016 Ford Escape. I traded in my 2007 Ford Focus. Golf Mill Ford was extrememely helpful in the helping me purchase my new car. They are diligent, nice, and they were polite and understanding. They really made the process go smoothly.

Patrick Griffin

16 de feb. de 2016

Excellent experience, Dave was extremely helpful! Thank you.

Taryn Morser

11 de feb. de 2016

Jimmy G. Was very helpful and understanding. He always came back to the desk where I was sitting and gave me any info he had about who or what would happen next.

Susan and Frank Chiodo

1 de feb. de 2016

Purchased 2016 Ford Escape. Love it. Pick up is excellent, seats are very comfortable and the drive is very smooth. Ray was wonderful to work with and would definitely recommend him to work with in getting the correct vehicle. Susan and Frank Chiodo

Christopher Sergeant

1 de feb. de 2016

Nino was great and had a lot of knowledge about the car I bought which made the buying process a breeze.

Mustafa Aldoorie

1 de feb. de 2016

Very happy with my car. Wonderful staff! Very friendly and understanding people. They give me more than I asked for about a car. Definitely recommending my friends to go there.I want to thank Andrew and carol and the manger for their help.

MigMor

31 de ene. de 2016

I bought an Escape from Nino at Golf Mill Ford and the experience was great. Nino found the right car I was looking for and got me a great deal. I will recommend all of my friends!

Bette Cianciarulo

30 de ene. de 2016

Damian, is a wonderful salesman, no pressure felt very comfortable with him. The same with Ziggie.Also, your finance man made things happen for me.thank you,bette

Jessica Velez

29 de ene. de 2016

Had the best car shopping experience ever at this location. Employees were very friendly and had helpful services. Bebe A. and Melissa D. helped me out pick out the best option for me and was informative with everything that fit in my price rang. Listened to my concerns and definitely would recommend friends/family here! Great employees here keep up the good work!

Katarzyna Caputa

29 de ene. de 2016

Great experience and phenomenal customer service. Everyone was very professional and patient and informative

Jose Bongolan

27 de ene. de 2016

The day after I bought the car on Sat. Jan.23rd,I had some concerns about the whole transactions,some figures that I don't understand. So the following Monday I went to discuss about it with my salesman,Jimmy Andriotis,which I'm glad I did,because he was so helpful in addressing my concerns. So I definitely would rate the whole experience as pleasant and commendable.

David Melnick

26 de ene. de 2016

service was great, car was great Andrew, Nick, and Seba were a huge help

ford edge

26 de ene. de 2016

My experience with this dealer has been an up and down one. I have learned that there are good people here at Golf Mill Ford who truly want to take care of their customers and for this reason I give this dealership a 5 star rating. I posted a very bad rating about this dealer and within a day they contacted me and tried their very best to fix my problem and to explain the entire situation. I do see I have been very hard on them and apologize for doing so. As a business I would now let others know that this place is a top notch and as for the service and repair work you will not get a better shop filled with workers who give it all to reach perfection. The sales department has its ups and downs but I must say now after all that has been said and done they are a bunch of outstanding professionals. They treated me and my wife very professional even after we had our conflicts and still wanted to help. My hat is off to you all at GMF and I do sincerely apologize for my outbreak online. THANK YOU ALL

M

24 de ene. de 2016

Fast, efficient and polite service even when you guys were slammed with customers! Well done.

Krzysztof Lipski

23 de ene. de 2016

Good And friendly sales. Alot Of stock to choose from.

Nina Monroe

21 de ene. de 2016

I purchased a new 2015 Taurus from Golf Mill Ford and it was a really good experience. My salesperson was Maciej and he was awesome - very sincere and personable. I was pleased to find that the dealership was comfortable and nicely appointed, and that I was able to get through the sales process in a reasonable amount of time. I would definitely recommend Golf Mill Ford.

Phil mustang gt

21 de ene. de 2016

I bought a used car a little over a year ago with an extended warranty from bumper to bumper. I recently had to bring it in for service and had a bad abs wheel sensor, and was told that it wasn't covered due to rust. I was very unhappy, so I took it to a small certified shop and they were able to get the warranty department to fix it at no charge. In my opinion I think they are taking advantage of people by selling you coverage and not even trying to get them to pay for it, like in my case. The sad part is that last year I also bought a brand new car from them, for sure that was the last time I deal with this dealer for anything. They have just lost a good customer.

Carole Flocca

20 de ene. de 2016

I am very satisfied with the service I received when buying my Ford Escape. The staff was very helpful & polite. They answered all my questions. I would recommend Golf Mill Ford to anyone looking to purchase a new vehicle. Thank you Carole

Piotr Majchrowski

19 de ene. de 2016

All service crew did great job. Great service. I will recommend to others

Kevin Rowicki

19 de ene. de 2016

Very helpful staff including my salesman, Muhammad Pirzada. Had great help finding my car of choice in an affordable alternative that met my needs. Happy to have done business at Golf Mill Ford

Masqood Majothi

17 de ene. de 2016

It was an "AWESOME" experience!!!TOTALLY SATISFIED!!!

Andrew Tufano

14 de ene. de 2016

repeat customer allways great service by darwin and everyone at golfmill ford

James Morris

13 de ene. de 2016

Looked at many dealerships got he best deal on the car I wanted . Great experience good guys to do business with.

Susan Pikarski

11 de ene. de 2016

Everyone was very knowledgeable and very helpful.

Stephanie Chew

11 de ene. de 2016

I had a great experience here the salesmen all tried to help me out as much as possible, I an very grateful for that, I totally recommend golf mill Ford to anyone I know. I will continue my business with them, they are all very friendly and they are there to help you! Great customer service.

Sargon Shamoon

9 de ene. de 2016

Finance department should follow up with customer in regard to differences when there is a trade in the deal. But everything else was good.

Jennfer Macbain

8 de ene. de 2016

We are long time Golf Mill Ford customers. When it was time to retire the 2001 Escape, Golf Mill Ford was our first stop. As it turns out, it was our only stop. Saleem gave us the best possible purchase experience! He listened to our needs and likes/dislikes and gave us the smoothest auto purchase transaction that we have ever had.We are the proud owners of a 2014 Escape with everything we wanted and more. His follow up and customer care is second to none!!

Gina Ward

8 de ene. de 2016

We test drove two models of the same car as we were unsure of which one we wanted and Lance Angelini was very knowledgeable about both cars and accommodating with our request. I would recommend him to anyone who needs to purchase a ford.

ShailP

6 de ene. de 2016

I was shopping for a new car as my old Toyota Corolla 2001 was coming up on its last wheel so to speak. The car was fine, engine was phenomenal, but the body was starting to die. So i was shopping around and I hit a few Ford dealers, Bob Rohrmans Ford, was probably the worst Ford dealer experience of my life. They were horrible dealers and they honestly kept trying to cheat me at every turn. I had all but given up Then i checked out Golf Mill Ford. I went there, enjoyed the show room and saw frankly an amazing amount of cars there. I worked with Genaro Seward and was blown away by his attitude and knowledge about the car. He was frankly part of the reason I bought the car same day I went. He was polite and good natured. I honestly could not have met another Sales Person who could have handled it better. With his help as well as giving me the best deal possible I drove home with a new Ford Focus 2016 Titanium that day. If I ever purchase another vehicle again i will be going back to Golf Mill Ford and seeking Genaro out once more.

Andrzej Labno

5 de ene. de 2016

great team, very nice facilite, very satisfied with my new fusion

Michal Jarzabek

5 de ene. de 2016

I purchased a 2016 Escape S, I was happy to get a goodles trade in value for my old vehicle. The financial manager was very helpful with securing my investment. Overall I was happy with the experience.

Ken the carpenter

5 de ene. de 2016

I bought my 10th Ford pickup truck from these guys and they were by far the best group I have worked with. My salesman Genaro was knowledgeable, friendly and easy to work with. I asked questions in the showroom, in the service area and on the phone and got good answers. Everyone seemed more then happy to help me understand everything about my new F150.

Joseph Winkler

3 de ene. de 2016

A few too many follow up phone calls and emails, but overall the team got it done when I was ready to go.

Maria B.

3 de ene. de 2016

Mark spent a lot of time with us as we perused the lot for the right car. He was very knowledgable about various cars and their unique features and if he wasn't sure about something, he looked it up right away. We considered different cars, but he recognized our hesitation for various reasons and helped us find the car that we loved! We love our 2013 Volkswagen Passat. It is a beautiful car, slightly used, and in good condition. Also, Mark and Golf Mill Ford worked with us to negotiate the price to meet our budget. Moreover, we noticed a scratch in the tint of one of our windows after we left the dealership and Mark set up an appointment for us to replace it immediately. We are very pleased :)

Vitaliy Kuznetsov

31 de dic. de 2015

Great experience leasing our new Ford Explorer from Golf Mill Ford! I worked with Mark Gurgone, who is very experienced and walked us through the process seamlessly. All parts of the deal were completed to my full satisfaction: fair value on my trade in, great purchase price with all rebates applied, attractive leasing terms, and a few little extras. Do your research, come prepared, and Golf Mill Ford will do the rest.

Janet712

31 de dic. de 2015

I'm so pleased with my service and experience at golf mill ford. It exceeded my expectations. I was able to get my payment down lower than expected. Devin bandy was very friendly, experienced and hard working. He didn't everything to help meet our needs. Thank you so much.

Rachel Scianna

30 de dic. de 2015

Went in for a used car and ended up leasing a 2016 focus. Got a great deal and the car is very nice.

David Eichler

30 de dic. de 2015

Steve did a great job listening to what I needed in a new truck. He also did a great job in the follow up.

Ziggy

28 de dic. de 2015

Nino did an outstanding job.Extreamly professional.I spent more than I wanted, butThe service I received was worth it.

Alexander Mandayo

28 de dic. de 2015

I came there just for oil service. Staff was very helpful.

Luisa Davila

27 de dic. de 2015

When I decided to get a new car, my first concern is safety, and if is for your kid, you don't want to be worrying about it, you don't want to know they got stranded because of the weather. ..so I stick with Ford, they are not just reliable but the customer service is Fantastic!Thanks Damian for your help in making that possible, thanks Ford Credit for your thrust and all the people involved in this important step for my child...well not longer a child!!!, but to me still is, so thanks for understanding my worries and giving me the Peace of mind, What a wonderful gift...

Jessica Goneh

22 de dic. de 2015

I bought a brand new Ford Escape, staff was great at golf mill ford which is why I went there. This was my second purchase from golf mill ford. Mark G my salesman was very professional and worked very hard to get me a deal I was comfortable with!

Tony Bottalla

18 de dic. de 2015

SERVICE MANGER DEAN WAS VERY UNDERSTANDING WITH MY PROBLEM AND ASSURED THAT IT WOULD BE TAKEN CARE OF WITHIN A COUPLE OF DAYS, CHECKED BACK WITH HIM AND VEHICLE WAS COMPLETEY READY TO GO. 110% SATISFIED

Joso Goreta

18 de dic. de 2015

I worked with Danny K. I just walke in one night inquiring some info on leasing. That wasn't the route I wanted to take I wanted to buy and Danny went out of way to get me a great car that fit my budget we went through a few even drove to another lot to get it but it worked out in the end, he was a pleasure to work with !

Meliza Ayson

17 de dic. de 2015

good customer service, good facilities, people are friendly.

Mary Reed

16 de dic. de 2015

Rick Fish makes it easy to come in for car service. He's professional & a nice person.

Donna Lacko

16 de dic. de 2015

Service was good. Staff was very helpful. Salesman was very helpful and listened to and met requests.

Mike O'Malley

16 de dic. de 2015

Customer service was very good, their service department also did a nice job getting our truck ready for us. I have already recommended this dealership to others.

Ken Dudash

16 de dic. de 2015

the sewrvice staff was friendly and courteous as usual!

Connie Miller

15 de dic. de 2015

Mark was very helpful. Found the car for me and showed me all of the essentials. Love the car, feel like the queen of the road!

Grzegosz Cardias

15 de dic. de 2015

Patric and the staff at Golf Mill Motor Sales, Inc. were great to work with! He made the buying process easy and painless and did the best he could to get me the car I wanted for the price I wanted.

Sandra Maxwell

14 de dic. de 2015

I bought a Ford Focus hatchback. Nino Pekmez went over the instrument panels with me and set up my iPhone. This was extremely helpful as my technology skills are not the best. I shopped at three other dealerships and Nino Pekmez was the most helpful sales rep that I dealt with.

Victor Modlinski

13 de dic. de 2015

ALL WAS EXCELLENT AND BEYOND THE CALL DURING THE PURCHASE OF MY AUTO AS WELL AS DURING MY SERVICE AND MAINTENANCE VISITS.

Christ Kappos

12 de dic. de 2015

Jimmy and Nick were very helpful. Led me through the process of the purchase with no theatrics like other dealerships. Straight to the point.

Carl Lindahl

12 de dic. de 2015

Employees at Golf Mill treat Customers Right.. When you drop off a vehicle at Golf Mill Ford Customerscknow that there vehicle will be fixed right..The Service Staff informs the customer what is wrong with the vehicle, cost to get it fixed. Service Staff will recommend a loaner car if the repairs will be longer than 1-2days..thank customers for there business. Thank customers for there business..Encourage customers to return..

David Vorobeychik

11 de dic. de 2015

Good experience servicing car. Porter service allowed me to not spend unseeded time at the dealership.

Phyllis Wideman Pickett

11 de dic. de 2015

I was taken care of in a timely manner and everyone was very professional.

Raquel Cooper

10 de dic. de 2015

Everyone was so very sweet, even if they weren't the one assisting me, they always asked me if I needed anything. I got the pleasure of working with Mark Gurgone, who I felt was always honest with me and essentially talked me into purchasing a 2016 Ford Focus, which I had no intention on leaving with a Ford model. Thank you to all, I am very pleased with my purchase! (Also, thank you to Mike Jackson, Wes and Nicholas Sfikas)

Mario Gurgone

9 de dic. de 2015

The staff was friendly and helpful. Everything went oversmooth and easily. It was a very satisfying experience

Toribio J. Urian

8 de dic. de 2015

Salesman Jimmy at Golf Mill Ford was very friendly and professional. He kept me comfortable and informed. Very easy to communicate with and very clear when it came to my deal being completed. Overall I had a great experience.

Robert Strzepa

8 de dic. de 2015

Great service , nice people! WIFI in waiting room is advantage.

Myrick Penaso

8 de dic. de 2015

Excellent service. Just dont go during holiday rush

Bryan Styer

8 de dic. de 2015

Sales person was enthusiastic and informed but not pushy. Price negotiation went OK but but it seemed like kind of a game when the manager came over since we had a bottom line and it was going to be met or not. Pleasant interaction but unnecessary.

Michael Donahue

8 de dic. de 2015

Great service dept. Steve Duke is the best! Have owned many autos from Golf Mill Ford and have always had the best of care! Thanks

Richard Stryszyk

7 de dic. de 2015

Great Great Great great great great great great great Great

Mark Laws

7 de dic. de 2015

I always have a great experience at Golf Mill Ford. I go there for service every 3-5 months. Sometimes the wait times are a bit long but they do a great job.

Darvin Feldhaus

7 de dic. de 2015

They were on top of everything I asked to have done.

Geraldine Kentgen

7 de dic. de 2015

I came in for a 15,000 mile check up on my 2015 Ford Explorer, it was a great experience, the service man was very helpful. The service was complete in 1 1/4 hours, as promised. The waiting room looked good, I like the new furniture and big screen TV.

Robert Mc Cullough-sherwin

7 de dic. de 2015

Everything went well and I was kept informed on the progress of my repairs

Inez Knight

6 de dic. de 2015

This was the second F150 I purchased through golf mill ford. Christian the salesman was extremely helpful and I look forward to my next truck in 2017

Pawel Szymusiak

6 de dic. de 2015

The best service ,very nice people and positive atmospher Thank you so much Genaro Seward for your help ...all the best for u !

James De Prizio

5 de dic. de 2015

2015 fushionservice was more then I expected.Chris and gang where great. I GLAD TO BE AN ONGOING FORD CUSTOMER. TY (GOLF MILL) jIM DEPRIZIO.

Arlene Neumann

5 de dic. de 2015

The staff are great, the service was a little long this time but it was a busy day. Your prices are very high.

Richard Jung

3 de dic. de 2015

I have a 2008 Ford Fusion purchased at Golf Mill. Quality of service on previous visits had not been as good as the service I received yesterday. So I am re-enthused about taking my Fusion back to Golf-Mill for future maintenance.

Gerald Arntzen

3 de dic. de 2015

Right from the minute I walked in the door I was treated like someone special. The salesman (Sebastian Ludzik) listened to my requests for what I wanted on my new F150 and made sure I got what I wanted. He explained how the accessories worked and made sure I understood what he was telling me. He brought up the truck he thought I would want and scored 100%. Even the color is perfect. I'll be back in a day or two to have a couple of additional accessories put on my new truck.

Brian Andera

1 de dic. de 2015

I went in to Golf Mill Ford after looking at a Captiva at Jennings Chevrolet on a whim. I didn't like the Captiva, but saw there was an Escape available at Golf Mill. As soon as I drove onto the lot, the salesperson was very helpful in identifying the Escape I wanted and recognizing I had a Fusion to trade. The process from the test drive to the financing to signing of the documents was as pleasant as car buying can be. Even though it took a few hours to get the financing completed, the salesperson came around every 15-20 minutes to let me know how things are going and at what point the process is. I liked the fact that I was kept apprised of the process and everyone there kept upbeat. I will definitely refer anyone I know looking for a vehicle to Golf Mill and to Steve Bernard in particular. I appreciate the opportunity to be your customer.

Dominika Trzeciak

1 de dic. de 2015

The service at golf mill ford is friendly and very helpful. I've been coming there since i purchased my car and I am very satisfied.

Shekka Manders

1 de dic. de 2015

I loved the fact you had a customer service person in the waiting room who came around and updated the status of our repair :)Great idea! Emergency rooms should incorporate this same thing

Angela Hembree

1 de dic. de 2015

The wait time is the only issue. I arrived before 7 am and it still took an hour and a half for an oil change. That's the only reason the scores are lower. Otherwise, the service men who talk to you are great and no one tries to sell you things I don't need. I will be back. Thank you for being an honest dealer. Happy Holidays.

Daniel Tepke

30 de nov. de 2015

We purchased a Ford Escape and are still very happy with our choice and the help we got from our salesperson, Mark Gurgone, at the time of purchase.We have had one oil change/service and brought the car in for an adjustment to the sensor that read "low tire pressure."Both times were easy and efficient and the staff were courteous and helpful.I do think I have already completed online surveys for both of those.

Linda Steckel

30 de nov. de 2015

In the Service Department: Everyone very professional, very efficient, very friendly, very helpful -- what else is there to say?

Florian

30 de nov. de 2015

Great place, great value, nice quick services, waiting room updated

Robert Bryant

30 de nov. de 2015

Good we always take our cars to you I'm done to long

Eric Sanders

30 de nov. de 2015

Good service, nice customer service. Was done in a timely manner

Shelley Gaddis

30 de nov. de 2015

It was great! They did it quick. I was in and out for the recall.

ScottK189

30 de nov. de 2015

Just purchased my first vehicle. A 2014 Ford Focus. It's so cute. I love the option of Sync inside it. It was a great deal. My salesman Devin helped me out he was very patient and knew so much about the car. Finance was helpful as well. Thank you. I will surely comeback to purchase my second car. Thank you.

Teresa Lucas

28 de nov. de 2015

Service great! Even washed car! ? Provided a loaner car because I couldn't get there in the morning- was able to drop it off after work , get loaner then return the next day to pick up my car, that was ready as promised.

Joseph Panknin

28 de nov. de 2015

Brian took the time to go over the many benefits of our new edgeHe told us that we could either call or come in at any time if we had any questions andyou could tell that he meant it.

Pete Koutropoulos

27 de nov. de 2015

I always come to Golf Mill for my tire needs. The service is always great and the job always gets done correctly. Couldn't be happier.

George Vazquez

27 de nov. de 2015

Didn't think it possible but my ford flex runs like its brand new after my visit at my ford flex service dept!!

Kathleen Early

27 de nov. de 2015

I had the work done that I required in a timely manner. I like the new setup in the customer waiting room. Please put hooks back on the stall doors in the ladies' room.

MH

27 de nov. de 2015

The new waiting room makes Golf Mill feel more like a luxury experience; thanks for the upgrade. As usual, the communication and pricing was perfect.

Piotr

26 de nov. de 2015

Thank you so much for the great service. Very fast and smooth

Ruben Reyna

26 de nov. de 2015

I had my Ford fusion in for an oil change and it was done in a reasonable amount of wait time.thank you Johnny.

Carol Bordet

26 de nov. de 2015

I leased a Ford Focus in May, 2014. I have been very happy with the service I have received on my car. It has always been excellent.

Elizabeth Rodriguez

26 de nov. de 2015

Every one was so helpful and great! That is what every dealer needs to do and be like when doing business with the public

Katarzyna Pilewicz

26 de nov. de 2015

Absolutelly wonderful experience like always. We buy cars for our family at Golf Mill Ford since we came do the United States 15 years ago. They are professional and trustworthy. We can't imagine buying cars somewhere else. We trust them.

Francis Huber

23 de nov. de 2015

I have a 2015 Ford Escape, I had planned on getting my maintenance checks dine there, but Ford's-prices are too high! Almost $200 to get a15,000 mile inspection and maintenance check is ridiculous. My wife's car a Honda gets everything done by a local mechanic and he changes about half as much as Ford. I have always been satisfied with his work too

Tisha Smith

22 de nov. de 2015

The staff was awesome, finished truck when promised. Diagnosed my truck correctly really appreciate this dealer services. Have nothing but good things to say thus far, keep up the awesome work everyone was great even Enterprise. This is hard to find these days so cheers.

Kelly James

22 de nov. de 2015

WE WENT IN AND SALESMAN WAS VERY HELPFUL. TOOK CARE OF US AS QUICKLY AS HE COULD. OH ALSO GOT A BETTER RATE ON FINANCING THRU MAIL

Michael Betancourt

21 de nov. de 2015

Bought a 2016 Fusion. Nino was an excellent salesman, probably one of the best car salesman I've ever encountered. Really covered everything, even answered questions before I had chance to ask.

Eliazer Delgado

21 de nov. de 2015

2007 nissan altima.Rich from quicklane was phenomenal! he always gives helpfully advice in regards servicing my vehicle, even though my vehicle is not a Ford. My vehicle was done in a timely fashion and I am very pleased with the service.

Charles Walker

20 de nov. de 2015

I felt very confident that the service I was getting was some of the best in the Chicago-land area. I choose to service my Prius at Golf Mill because the service personnel are trustworthy and honest and I will continue to use them when my vehicles need service.

Christopher Cassidy

20 de nov. de 2015

Just got oil change and a new battery. Fast and checked everything.

Peter Kubala

20 de nov. de 2015

Good dealer for everyone. Fast service. Good people.

Vic

20 de nov. de 2015

I brought my F150 in for an oil change and the Service rep was very informative and asked how everything was on the vehicle. He let me know the wait time, which was high due to a lot of business, and I accepted it. He informed me of days of the week that had less wait times which I thought was very helpful. Service was performed in the time frame quoted earlier, and they washed the truck. The wait area had been remodeled since my last visit and was comfortable. Excellent job by all.

Daniel Springer

20 de nov. de 2015

The service in general was great. I am slightly frustrated that the Service Tech was not able to observe a very persistent squeak that is driving me batty. Every time I drive over 55mph, this squeak - from the back - appears, and it,s still there after this service event.

Micheala Iordanova

20 de nov. de 2015

Friendly staffExcellent communication - John called me frequently to give me updateQuick service

Regina Kljucaric

20 de nov. de 2015

Chris Nibbio handled the care of my car on my most recent visit, which was at Golf Mil Ford. He kept me updated on the time and work status continually, with explantions of what needed to be done so that I understood everything. With the work needed, I was out in a timely fashion. Job well done!

Marsha Fuller

20 de nov. de 2015

My first time to do servie are with my ford focus, there service are excellent, staff are helpful and polite. Work are fast and afficient. Good job!!! Ford Niles...

Kristin Superson

19 de nov. de 2015

We purchased a 2016 Ford Explorer from Bryan Fulton with the best treatment one could have. He was very efficient & dedicated. He volunteered to help us even on his day off. We were treated like family from the minute we entered the dealership. We will definately refer your dealership in the future due to this. You are very lucky to have found such a dedicated employee like him. We are looking forward to using your service department in the future, as well.

David Shutvet

18 de nov. de 2015

excellent place to do your auto business at. Its clean, friendly staff, nice waiting room, and great service.

Mark Krajecki

18 de nov. de 2015

Steve Duke did a great job with getting my car in for its 35,000 mile service. Kudos and Thanks!

Deborah Epstein

17 de nov. de 2015

The customer service and the maintenance service were both great. I was in and out in no time.

Gabriella Griffin

17 de nov. de 2015

I got a Ford Focus the service was great and helpful.

Dragoljub Adamovic

17 de nov. de 2015

I always take my cars to Golf Mill Ford. They are awesome. Everything is explained to me and the work they do can not be matched.

Richard Baumgarten

17 de nov. de 2015

Oil change took longer than expected. But was weekend so understanable.Thanks

Brandon Hammothe

17 de nov. de 2015

I have buying from the dealership for 8 years and have brought them a great deal of business I am always very pleased with my experience.

Josephine Martin

16 de nov. de 2015

Rich was the service manager that helped me - he's always so polite and on top of everything so I always feel I'm in good hands when he's in charge of servicing my car. I need to purchase new tires for the winter and he spent the time printing out the great value your dealership could give me on the exact tires I want to purchase and he's always been so helpful with any of my car questions. He's an asset to your dealership and one of the top reasons why I always have all my service issues taken care of at Golf Mill Ford.

Terri Bruce

16 de nov. de 2015

Always an excellent experience. Purchased my car from Lance who was awesome. I would highly recommend asking for him if visiting Golf Mill Ford. Great guy - no pressure - understood my needs and helped me find exactly what I wanted. Then proceeded to help me figure out all of the new technology. Repair department is the most friendly group of people I have ever seen in this industry. Usually, I don't go to the dealer for oil changes but I do now just because of how awesome they are and the incredible service I receive.

George Christudas

16 de nov. de 2015

Sales person Mo was very helpful in negotiating a fair price for the vehicle. Jeff is the one who finalized the price, and he helped to close the deal within me and my wife's price range.As agreed by Jeff and Mo, I came last thursday to your service dept for the transmission oil change; they did it for me free of charge.Thanks for the help -- Golf Mill Ford. This is the first time I am buying vehicle from your dealer, and will definitely recommend your sales team to my friends and relatives.

Irene Jarog

15 de nov. de 2015

MY EXPERIENCE WAS POSITIVE; THE SERVICE REP MADE ALL THE APPROPRIATE CHECKS AND GOT ME ON MY WAY VERY QUICKLY.

Al Tres

15 de nov. de 2015

ALWAYS THE SERVICE AT GOLF MILL IS EXCELLENT. FOR THEY KEEP MY FORD ESCAPE GOING,GOING,AND GOING. BUT IT IS A GREAT PLACE TO BUY A CAR FOR THEY ARE WILLING TO STAND BEHIND IT AND ALWAYS THERE TO FIX ANY PROBLEM YOU HAVE!

Alesia Papastathis

14 de nov. de 2015

Everyone was very helpful, especially our sales person, Dave Pesula.

Darlene Racker

14 de nov. de 2015

knowledgeable, helpful, friendly and personable staff who made purchasing our vehicle an excellent experience.

Gary Healy

13 de nov. de 2015

I bought a eco mustang, sales staff bent over backwards for me to make sure I got the best deal possible.

chris

13 de nov. de 2015

THE WORST CAR BUYING EXPERIENCE AND SERVICE!!! STAY AWAY FROM THIS PLACE!!! BE AWARE!!I BOUGHT A BRAND NEW 2015 FORD TRANSIT FEW MONTHS AGO FROM ROBERT ZENTAK. THE WORST CAR I EVER HAD. SINCE DAY ONE I HAD A PROBLEM WITH THE CAR, PULLING TO THE LEFT AND I STILL DO. I CONTACT MY SALESPERSON ROBERT ZENTAK ABOUT THE ISSUIE THAT I HAD WITH THE VAN, HE TOLD MY TO BING IT BACK AND WE WILL RESLOLVE THE ISSUE, SO I DID. THAN I TOOK A DAY OFF FROM WORK TO BING MY VAN TO SERVICE AND I FIND OUT THE THEY CAN'T FIX IT BECAUSE THEY DON'T HAVE A SPECIAL LIFT FOR CARGO VANS.ONE OF MANAGERS DROVE THE CAR AND NOTICED THE PROBLEM WITH THE VAN PULLING OVER TO THE LEFT.THAN HE LET ME DRIVE ONE OF THE BRAND NEW ONES THAT THEY HAD IN STOCK, AND THIS VAN HAD THE SAME PROBLEM AS MINE.SO WHY DO YOU GUYS EVEN SELL THAT CRAP OVER THERE IF YOU CAN'T EVEN SERVICE IT?? SO I WAS SENT TO A DIFFERENT FORD DEALER IN ELMHURST. THEY NOTICED THE SAME PROBLEM. TOOK THEM ALMOST A WEEK TO FIX IT, AND THEY NEVER DID. STILL HAD THE SAME PROBLEM. THE CALLED FORD COSTUMER SERVICE AND RECIEVED A NOTICED THAT ISSUE THAT I HAVE WITH THE VAN ITS NORMAL AND COMMON FOR THOSE CARS AND THERE IS NOTHING THEY CAN DO.SO I TOOK IT BACK TO GOLF MILL FORD TODAY /11/12/2015 TO TALK TO SERVICE MGR. AFTER WAITING FOR OVER AN HOUR FOR ONE OF THE MANAGERS NOBODY CAME TO TALK TO ME. THE VAN IS STILL PULLING OVER TO THE LEFT, AFTER THEY DID THE ALLIGMENT ETC. MY SALESMAN ROBERT ZENTAK TOLD ME WHY IM WORRY ABOUT THIS. SO I ASKED HIM WHO WILL PAY FO NEW TIRES ONCE THE THEY WEAR DOWN NOT EVENLY ?? HIS RESPOND TO THAT WAS U GOT 60.000 MILES WARRANTY ON TIRES? REALLY? THAT S THE COSTUMER SERVICE THAT YOU GUYS OFFER TO YOUR OWN COSTUMERS THAT SPENT MONEY WITH YOU AND AT YOUR DEALERSHIP? I LEFT A MSG FOR GENERAL MANAGER MARIO SOSNOWSKI AND THE PRINCIPAL (OWNER) Gus Kreatsoulas HOPEFULLY HE WILL CONTACT ME ,KRIS, FROM CHICAGO

Vitaliano Montes Deoca

12 de nov. de 2015

I only went in to inquire about a lease. After running a few numbers it didn't look so good. But the sales lady, Bebe and Ralph were determined to make it work for me. They were not pushy asthma all, and I was very pleased both fro. A customer interaction and from a financial deal.

Mike Plumley

12 de nov. de 2015

Leased a 2016 Focus ST from Genero Seward. He did a fantastic job, very helpful, enthusiastic, and was able to work with me on the price. Would definitely recommend to anyone looking for a Ford car and will be back for another one when this lease is up.

John Sikaras

12 de nov. de 2015

Very professional. Planning on going back to do the recall that they caught.

Margaret Keating

12 de nov. de 2015

I purchased a 2015 Edge. I am still trying to get used to this beautiful vehicle. I am not tech savy so it is taking me time to understand everything on this car. I was so very lucky to get Damian Swierbutowski as my salesperson. It has been my experience dealing with salespeople that they can be pushy and not explain everything. Not the case with Damian. He is a real asset to your company, so patient and so very knowledgeable. I cannot wait for someone I know to need a new car so I can give them Damians' name. I am so glad to have met him.Sincerely,Margaret Keating

Bernadette O'Brien

12 de nov. de 2015

My sales person was very helpful. eager and ambitious - however, I didn't care for the store manager with his black magic marker and figures spread all over a large piece of white paper. he was the punch line for all bad jokes about used care salesmen... Still don't understand why I was charged for "serial number etching" on the windows as this was a used vehicle and I would think the original owner would have absorbed this price ....so I'm thinking the original buyer and now me where both charged for the same service. Also, the finance department - still waiting for return calls to the many messages I left...finally had to go in person to get answers.....if not for the excellent service from your service department I wouldn't go back to Golf Mill Ford...and I will continue to go back to this dealership because of the service I received ....Great job Rick Fish!!!!!!!!!!

Hany Hammad

12 de nov. de 2015

Damian greeted us right as we got there, unlike the 3 dealerships we went to before we came here. He seemed really interested in helping us get the car and deal we wanted. Having ziggy their was also very helpful when it came down to breaking down the numbers and getting the price we wanted. I will definetely buy my next car here in the future and recommend this place to friends and family.

Richard Tomaszewski

11 de nov. de 2015

I brought my Escape in for transmission service and not only was it completed in a timely fashion , my car was returned to me washed and looking great. Everyone I came in contact with was professional and pleasant.

Jonathan Oseda

11 de nov. de 2015

I took my 2015 GT into Golf Mill Ford. Steve took care of me right away and finished my oil change in less than the time he said it would take. I take all my Fords in for service here at Golf Mill Ford.

KH

10 de nov. de 2015

I really like the updates made to the waiting room for the service department. Thank you for having Wi-Fi available to your clients. I wish my car could have been vacuumed for an extra touch of customer service.

Kimberly Keifer

10 de nov. de 2015

Service Department did an excellent job once again!!

Rob Davis

10 de nov. de 2015

Staff was very helpful. Washing my car after the oil change was an unexpected surprise.

Beverly Grant

10 de nov. de 2015

I purchased an Escape eco-boost, the service was excellent. The staff was cordial, persistent and well informed. Lance was outstanding.

J. Stovall

9 de nov. de 2015

Courteous and professional, the staff at Gold Mill Ford has always exceeded my expectations. I bought my Fiesta there new in 2011 and always take it back to them to keep it running in tip top shape.

Martin Fuentes

9 de nov. de 2015

The service was just great. In and out in no time. Had recall service also. They let you known all about my car service and when i'll need service.

Deborah Rubin

8 de nov. de 2015

Service was really good. A bit busy, but everyone was doing the best they could, in a timely manner. Was quite busy that day. Then again was a Monday.

Kevin Gallery

8 de nov. de 2015

Everything was fine. My car seems to be running great. :-)

Christina Markham

8 de nov. de 2015

Everyone at Golf Mill Ford did, as always, a fantastic job of taking care of us.

Maria Dionisio-Buniao

7 de nov. de 2015

I had Mechanical problems, that was part of a recall last April. I also needed an all point maintenance. The price was a bit high but they were able to bring it down some. The overall best part was the treatment. I was squeezed in during a busy busy time. They did not have a rental for me to go to work but I was happy to get a shuttle. I also liked that they call you able the issues be for they do the work. Service is what keeps me coming back.

Sean Dolan

7 de nov. de 2015

I really like the updating you did to your waiting area. Always friendly and efficient. Great experience

Edward Sutton

7 de nov. de 2015

Lance and Dominic were very GENUINE. I really felt that they were working for me and not just a sale. They were calm and factual. They never even came close to the stereo typical salesman that you see in popular media. I never felt pressured. Even after being offered something to drink and refusing, Lance was very aware of how I felt. He brought me coffee after some extended time and it was actually good! They WORKED with me until a good deal was agreed upon. Avanes was the best surprise. He very carefully walked me through the paperwork and actually educated me on what my options were and how I can improve my finances in the future. I have been sold on your service. It felt like all of you really cared. I will definitely tell all of my friends and family how wonderful my experience was at Golf Mill Ford. I am completely impressed with your operation.

John Roller

7 de nov. de 2015

I purchased a new 2016 Explorer Sport. The service was excellent. Staff were very knowledgeable and helpful. Negotiations were easier than expected. I appreciated their direct approach and honesty.

John Adams

6 de nov. de 2015

I brought my car in to be serviced. I was treated very well, and it was handled quickly. I had no problems at all.

Kristopher Chodorowski

6 de nov. de 2015

Good job guys A++++++++++++++++++++++++++++++++++++

Dayle Murphy

5 de nov. de 2015

It is a pleasure dealing with your employees. So glad I bought my car here.

Darin Collings

5 de nov. de 2015

Ford Fussion 2014. Took car in for recall. Not too happy about that but they turned it around in 1 1/2 hours.

Patrick Oconnor

4 de nov. de 2015

Good service . Fixed it for free. I always get good service at Golf Mill Ford I would recommend the dealership to anyone. Fair honest

Frank Mcdaniel

4 de nov. de 2015

During this phase of owning a vehicle I really can not tell how the service went totally until later on in owning the vehicle. I used Ford services for an oil change and tire rotation. If anything of concern is the amount of time it took for the service. I was in service for over three hours. If this is something to be expected I will have to seek other means of service. Appreciate services rendered.

Daniel Kamper

4 de nov. de 2015

I experienced outstanding service. The sales staff was very professional. I would be comfortable in recommending Gulf Mill Ford to anyone.

Robert Schultz

3 de nov. de 2015

The service on my 2001 Ford Explorer was performed in a professional manner. Chris Nibbio was thorough in his capacity as a Assistant Service Manager. His people skills were refreshing. The work on my vehicle was completed in less than an hour. Logistically, this helped me with my day's schedule. The oil change and the rotation of the tires on the Explorer were also done in a professional way. Chris also advised me that there were two mechanical areas that would need to be addressed. The entire experience was positive. :-)

Judith Rice

3 de nov. de 2015

I have a 2015 ford explorer, love it!!! My first service was great staff very helpful and friendly.

Debra Walker

3 de nov. de 2015

Everyone is always polite and friendly. The service done was quicker than they expected.

Staci Wolff

2 de nov. de 2015

I have been doing business with Golf Mill Ford Service department for 20 years. It was always very family friendly when I walked into service and I was greeted by name. I felt I was always taken care of. I just purchased 8 th car in the last 8 years from Darwin in April.Darwin is totally awesome! Thanks for being on top of your customer Service! I just went in last week for an oil change. I had to deal with 3 different service advisers that 2 of them did not know my name. They had to ask what my name was. This is really sad for someone like me that is a 20 year customer. ???????? also to add to it. No one greeted me when I pulled in. There was one car infront of me and employees just wondering around. Must ask where did the customer service go in the service department of Golf Mill Ford?

Tony & Megan Wojtonik

2 de nov. de 2015

We had been searching for a while (4-5 months) for our next family vehicle. During this process we had the misfortune of seeking our new family vehicle through other dealerships who put a new meaning to "car salesman"; this is not a favorable connotation. It was more about their bottom line than ours.FINALLY, we made the decision to check out Golf Mill Ford. It was a bit of a hike to get there being from the South Suburbs, but worth every mile. Wes helped us look at a car we saw online and through the process, we ultimately ended up purchasing another car on the lot that same evening.Wes was incredibly genuine, easy to connect with and LISTENED TO US. The staff there is so professional and motivated to sell the cars. They make the process SO easy and work with you to get the keys to the right car in your hand. They were able to do that for us and we are so happy! We not only have the right car, but we actually felt good about the process; which I don't think happens very often when you gear up to buy a new/used car. PLEASE see Wes at Golf Mill Ford. I can't speak for other salesman there (because we encountered a few that may have made our experience different in a not so good way at this same dealership) but Wes is amazing and made our experience great.

Emily Garvin

2 de nov. de 2015

I purchased a 2014 Ford Focus. The staff was very accommodating and patient.

John Nikolaou

2 de nov. de 2015

I'm always taken care of in the most curteous manner. The service provided by golf mill ford is top notch! Thanks Dean Carlos!

John Labedz

1 de nov. de 2015

It was friendly quick and well done and also very informative

Pavielle Goldman

1 de nov. de 2015

I bought a set of tires and the gentlemen in the service department were incredible!

Elsa Gracida

1 de nov. de 2015

I Just purchased a 2016 Ford Escape and I had an amazing experience,Thanks to Christian Oceguera my Sales Person and General Sales Manager Nick Sfikas,I highly recommend them,They are Professional,Knowledgeable,Patient and I appreciate that I didn't felt pressured,They explained to me all my options and the features of each vehicle I tested, I definitely recommend Golf Mill Ford

Michael Hermes

31 de oct. de 2015

I experienced fast,accommodating , friendly service from all members of the Golf Mill Ford Team

Charlotte Troiani

31 de oct. de 2015

Service was great.................................................................................................................................................

Noreen Winningham

31 de oct. de 2015

I visited the service department because my low tire pressure light was lit. I ended up buying four tires, with an alignment, and a new battery. I was disappointed to find that after waiting over 7 hours, I looked outside to see my car sitting there, work completed. As staff rotated for lunch/dinner, there was a clear absence of any concern for checking out customers. I was also frustrated that my "new" tires looked like they came off of a scrap heap as they had not been washed. Given the sporadic rain, I understand why the car was not washed, sorta!, but it didn't boost my confidence about this particular purchase. I am a longtime Golf Mill Ford customer, having purchased 3 cars with you. This experience was not what I have come to expect from your service department.

Salima Azzouzi

31 de oct. de 2015

Very nice and friendly staff, they even gave me a lift home after after I dropped my vehicle off for weekend service!

James Parypinski

30 de oct. de 2015

I got my 2014 mustang Gt with track pack and boss 302 exhaust last July. Experience was great. Gabe and the entire staff was super helpful

Reilly Murphy

30 de oct. de 2015

Great! Nino did a good job. It was a very simple buying process. Knowledgeable group

Kenneth Rosenthal

30 de oct. de 2015

friendly and very helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Maria Ramirez

30 de oct. de 2015

My salesmen Jeff Henslee was very helpful and patient, he really went the extra mile to make sure I was comfortable with he car i wanted and try to find a lender within my budget as well.

Mayra Zamorano

29 de oct. de 2015

I didn't expect to purchase a new car the day I visited this location. However, with the great deals and super-friendly service I received from this great staff, I drove out in a nice 2015 Ford Focus. I would like to thank Andrew and his manager for helping me out. Thanks Golf Mill Ford!

Charles Connolly

29 de oct. de 2015

Not to happy with the wait time, but can understand that they were very busy. I picked the wrong day & time.

Tarius Holt

28 de oct. de 2015

Top notch service. My salesman, Mark Gurgone took his time with me and made sure that I got the exact car that I was looking for. He also drove me 30 miles to their sister dealership to be sure I did not have to budge on color or model. I was not rushed one bit, and I truly feel like a valued Ford customer. I would definitely buy again, and will absolutely send people both Mark's and Gulf Mill Motor's way!

Nicole Greco

28 de oct. de 2015

It was a pleasant experience as always. This is my second car that I purchased from golf mill ford and I will continue to purchase from there. Darwin was very pleasant and patient with my mother and I. Thanks again! I love the new edge!

Carl Sanders

27 de oct. de 2015

Best Service Department I've ever encountered! Prompt greeting, great service and I was on my way! I tell everyone to go to Golf Mill Ford to buy their cars and to service them too.

George Vazquez

27 de oct. de 2015

As always love the service!! car runs even better then before wasn't sure that was possible!!Thanks for the great service!!

Florian Vitca

27 de oct. de 2015

Great start on time with service, your staff was nice and helpful.

Martavia West

27 de oct. de 2015

Purchased a 2015 Buick Encore Convenience. They filled the tank and even gave a free car wash. The staff was very friendly and greeted us right in the parking lot. They seemed really happy to see us. I must admit car buying has gotten much easier, or it could be I choose the right place. Very happy

SM

25 de oct. de 2015

Just a week ago we bought a used car from Golf Mill Ford and had our best experience ever. Our sales consultant Merlin Franco is the best guy who helped us in every step of car purchasing and we were able to get the best deal. I highly recommend Merlin and Golf Mill Ford dealer for your next car purchase. Best place to buy a car.

Peter

25 de oct. de 2015

Recently purchased a 2016 Ford Explorer. Patrick Nawrot was extremely helpful in showing us all the features of the SUV and walking us through the process every step of the way. Well done!

John Furno

24 de oct. de 2015

Had a problem with Sync and my phone pairing. After doing a check for software updates and re-seting the Sync System, it appears that the problem is resolved. Steve (service writer) did a great job and got me in & Out in 1 hour.

Helena Pelletier

24 de oct. de 2015

I purchased a 2015 focus. Staff was great. Helpful and followed up. My salesman Matthew Tokarski and sales manager Paul Kalamaris went above and beyond to assist me.

Emily

24 de oct. de 2015

The service department greeting us when we walked in and serviced our vehicle in less time than anticipated.

Vincent Incandela

24 de oct. de 2015

I feel the personnel in the service department were very attentive to my requirements and have done a great job of taking care of my issues and communicating any issues promptly and clearly.They are clearly the best group I have worked with over my 35 years of owning cars.Vincent Incandela

Romuald Kazl

23 de oct. de 2015

Rick Fish, the service manager did his usual excellent work. I was concerned that I would get stuck at the dealership all day but he assured me that the work could be completed in 2 to 3 hrs. I decided to wait and two and a half hours later I was signing the paperwork and heading out.

gg

23 de oct. de 2015

Mitsubishi Lancer Evolution. Very nice and friendly staff. We'd definitely refer Nino to our friends who would like to buy a new car. Nino was very helpful, informational, and funny. Due to schedule conflict, we almost did not sign the deal since the dealership was almost closing. But the staff still waited for us for another 30 mins after closing. That really meant a lot to us. Service was exceptional!

Angeline Motzny

23 de oct. de 2015

They said it would take an hour and a half and it took a little less. Happy!Chris explained everything to me. Very Friendly and Helpfull. I am still havingthe problem with the car jerking when starting off.

Daniel Tepke

23 de oct. de 2015

We purchase an Escape in February of 2015. The people at Golf Mill are helpful and understanding of any needs we may have.They are efficient and provide information about time that is involved in servicing.I always feel that I receive excellent, competent service.

Margit Dawson

22 de oct. de 2015

Every time I come in with my car I received excellent service.

Roger Wipf

22 de oct. de 2015

Great service and fast my car has never been in another shop

Dominik Bidus

22 de oct. de 2015

Car was fixed , no sights of corrosion for now, I'm glad it was covered under warranty.Rear decklid was mounted on few pieces of tape. Had do redo it by myself , not a biggie

Doug Hofbauer

21 de oct. de 2015

The service staff was courteous, helpful and professional. The work seems to have been completed correctly. I was kept informed, and the work was done in a timely manner. Your labor rate is pretty high, though.

Ronnie Bieganski

21 de oct. de 2015

I am very happy with the repairs and I am very happy with the way the staff treated me at Golf MIll Ford.

Robert Vargas

21 de oct. de 2015

My experience at the dealership was very pleasant. Merlin went above and beyond to take care of our needs. We came all the way from Indiana to buy our car and it was well worth it! We will definitely tell our family and friends to come here.

Michael Deines

21 de oct. de 2015

The Quick Lane was quick. My check-up was done in a timely manner and I received a good recommendation about what I may need for my next visit.

Jason B

20 de oct. de 2015

Everyone was extremely helpful, Paul and Jorge were both very knowledgeable and made the whole car buying process seamless.

Phillip Gzesh

20 de oct. de 2015

Wait for oil change a bit too long, but was warned by staff it would be a longer wait.

Robert Reeves

19 de oct. de 2015

the entire process was fast, efficient, and painless. salesman and finance guys were very pleasant to work with I will definitely be back.

David Murray

19 de oct. de 2015

Everything was great. Getting the price I wanted took a little work, but eventually Golf Mill Ford was kind enough to agree and settle on an offer. They got me the car I wanted and I will admit that I do love it! It has everything I want, including stellar GPS, amazing audio, and easy to use hands free phone calling. Three free oil changes and a solid warranty package for five years are great, too!I plan on keeping this car for 10 - 15 years, so I will take great care of it and get another Ford in the future. Thanks for the great experience!David

John Markich

19 de oct. de 2015

Everyone I dealt with were friendly and ready to answer any questions if needed.

Raymond Elliott

18 de oct. de 2015

Professional and fast service. Very accommodating to my wants. Everyone I delt with there was a pleasant experience from sales to service.

Kristan Thomas

18 de oct. de 2015

Everyone was very nice. Chris got me in and right out. It took little to no time getting me serviced.

Deborah Smith

17 de oct. de 2015

The only issue I had was that I didn't receive a call when my car was ready for pick up.

NimRom

16 de oct. de 2015

Thanks to our Kababayan salesman Darwin for providing Serbisyong Pinoy on our vehicle purchased since July of 2005 up to now! Purchased many vehicles new Ford & nice pre-owned vehicles from Darwin at Golf Mill Ford! Also send many friends & family to make sure they deal with the one & only Kababayan salesman Darwin Linsangan who's been with Golf Mill Ford for over ten years which should say that he's doing well with his customers that keeps going back to deal with him because he does keep us happy! Highly recommend to go & asks for Darwin if you want a salesman that will treat you as a VIP before & after your purchased, because he will keep in touch with you now & then to make sure your vehicle is good as well as your family! Thank you for everything & we know you're just a phone call away when we need something in service or on our next upgrade or maybe an additional vehicle for the family! Job well done for an Army veteran who found success in the car business! Thanks so much & God bless always!

John Styczen

16 de oct. de 2015

Staff v.helpful. Work done ahead of estimated time.

David Levy

16 de oct. de 2015

I received excellent attention and service from Steve Duke. He listened carefully to my complaint and addressed all my issues thoroughly. I am very satisfied with his attention and extreme courtesy in tending to my 2012 Ford Fusion. Thank-you!

Ellen Schroll

16 de oct. de 2015

2015 Ford Escape Pre-Certified The salesman Darwin Linsangan is a very helpful salesman and answered all of my questions and concerns that I had in buying the vehicle. He explained all the details of the vehicle and I was very impressed with him and your dealership. Thank you for the excellent service.

Chris Walsh

16 de oct. de 2015

Great service - very profesional . kept me in the loop on planned time to fix , and fixed in timely manner. VERY nice to have Enterprise rent a car in same location as well !! Chris

Stacy Wolff

16 de oct. de 2015

Golf Mill Ofrd is the best. I have so many wonderful experiences with dealing with so many different people thought out the whole dealership. From sales, financing, parts and service. I had bought a new car back in 1996 from another dealership. I got very upset with the service department at that dealership. Golf Mill Ofrd was around the corner from my house. I started getting my car serviced there. Chris Fennalle and his team were so awesome that I have bought my cars ever since from Golf Mill Ford. Thanks Chris, Darwin and the entire Gol Mill Team!

Cameron Murdoch

15 de oct. de 2015

Excellent and timely service all the issues were resolved. I was kept informed all through the service visit with attention and courtesy. Thanks again.

Patrick Ahern

15 de oct. de 2015

Great service, especially in emergencies. Rick Fish is a very knowledgeable and helpful service adviser. He recently took my car in even though the schedule was beyond capacity. I highly recommend this business.

Wilma Wieckert

14 de oct. de 2015

Good service and a nice re-decorated waiting room.

Maryann Poznar

14 de oct. de 2015

Brought car in for a recall. Within a hour car was ready and I was on my way.

Maria Delacruz

14 de oct. de 2015

Staff was efficient, courteous, and service was done in a timely basis.

Gregory Zurawski

13 de oct. de 2015

Everything went well. Everyone was very courteous and was easy to work with .

Baoqi Chen

13 de oct. de 2015

service is very good. process and treatment is excellence, we are happy with this dealer and Nino's help.

Sarah Zawlocki

13 de oct. de 2015

Muhammad was very helpful with purchasing my Ford Escape!

Edward Nash

12 de oct. de 2015

The service dept. did a nice job with my truck. My only complaint is that they told me it would be ready in about 1-1/2 hours and I ended up waiting for almost 3 hours.

Monica Alvarado

12 de oct. de 2015

My experience went well. I just wish the staff was a bit more courteous. I'm a loyal customer to golf mill Ford, and every time I feel like I have to get defensive about the types of services I want for my car. Plus, the guy helping me said they don't take appointments for an oil change. I had picked the "the works" service and scheduled online. If that's an issue, then don't offer it online! Totally not the consumers fault.

John Verbeeck

12 de oct. de 2015

Bought a used car. Staff most helpful in determining the type of car I needed and my budget range.Got prompt service from both sales and financing.

Richard Archambault

12 de oct. de 2015

Wonderful service !!!! Wonderful staff !!!!!! Great facility !!!!

Rick V.

12 de oct. de 2015

Car Purchased: 2015 Ford FusionService: I didn't feel I was buying a car. I felt like I was being taken care of and I was being listened to and given the best options possible. Bebe, Dominik, and Mario the GM were exceptional. They know exactly what customer service should be and what a customer needs. I was very happy with my purchase and I will go back to my next car there as well.

Ewa

10 de oct. de 2015

Service was great. Agnes was wonderful :). I do not have any issues when I go for service at Golf Mill Ford.

Alexander Dunn

10 de oct. de 2015

Very considerate staff - in and out in no time - car was well cared for - would highly recommend GM Ford & their service department

Harry Cushman

10 de oct. de 2015

My vehicle was in for regularly scheduled oil change and inspection. Service was done in a timely fashion. I rely on your dealership to service my Ford Edge. This is the second vehicle I purchased at Golf Mill Ford and continue to be extremely satisfied.

Robert Cole

9 de oct. de 2015

I took my Focus in for a software upgrade for the transmission. I was told the process would take an hour and a half to twohours when I made my appointment. So I made my appointment at 11:00 so I could browse the shopping mall and grabsome lunch. Well, I received a call from the service department at 12:05 that my car was ready. That's what I like about GolfMill Ford, fast, reliable and dependable service.

James Elly

9 de oct. de 2015

Car is running very smooth. Took some time to get it back, but I had asked to have a lot of things looked at. I have always been happy with the service at Golf Mills Ford. This is the second time Chris Nibbio has helped me and he always does a great job communicating and offering me a fair price for good work.

ExplorerGal1

9 de oct. de 2015

Awesome service as usual! Thanks everyone for all your hard work..

Tristy Anderson

8 de oct. de 2015

Everyone was extremely friendly, provided amazing customer service and they ensured I had the car I desired by the time I left! I purchased a 2016 Ford Explore. I left very satisfied and even after I left, they were open to answering questions and concerns I had with the vehicle!

Timothy Zerebny

8 de oct. de 2015

David was a REALLY great salesman to deal with. He greeted us and was not pushy at all. Very genial and extremely helpful. We told him what we needed and what we had to work with and he brought exactly what we were dreaming about and was able to keep us around our budgeted payment allownce. He actually sold us more than we even thought was within our hopes. We drove away that day with the car of our dreams. We picked up our car today from the environmental package and are so happy with every aspect of our experiance. He arranged our appointment and made everything so simple for us.

Maria Considine

7 de oct. de 2015

The staff was polite and will be going back for my oil changes and otherrepairs in the future.

Eric Canafax

7 de oct. de 2015

I am always happy to bring our car to Golf Mill Ford - pleasant experience and friendly individuals that work in service. Thanks for a great job - always!

Kevin Kwaterski

6 de oct. de 2015

I came to Golf Mill Ford to purchase a new F150 King Ranch. Due to the limited availability of this model,I searched the internet to find the vehicle with the correct options. I found 3 such trucks at 3 different dealers and I chose to come to Niles, IL and try to make a good deal. I was first very disappointed with the numbers and I chose to shop elsewhere. Ziggy ensured me that Golf Mill Ford would earn my business, and we negotiated a price that made sense for GMF and myself. Good job!

Julio Rodriguez

6 de oct. de 2015

Very professional, engaging and the staff took time to explain everything regarding the ales and operation of the vehicle.

Doreen Taylor

6 de oct. de 2015

Brian Folton was very knowledgeable and courteous sales person to deal with

Susan

5 de oct. de 2015

I bought a 2016 Escape. Love it! The salesman and finance rep we worked with were great. We're happy with our experience at Golf Mill Ford, and will recommend them to others.

Kevin Gauer

5 de oct. de 2015

The thing I liked the most about the experience was being treated as a person. There was no shady talk between the salesperson and the manager in between haggling a price. The staff was upfront and honest with me and went out of their way to make sure it was a good experience. The best part was they traveled to Wisconsin to get the car I really wanted. Overall this is a great dealer and Mateusz and his manager did a great job.

Ricardo V.

1 de oct. de 2015

I bought a car from them yesterday. Very good people to work with and talk to. Most importantly, they listened to me and took the time to address my concerns and situation. They worked with me to get a great deal. The saleswoman Bebe was such a sweetheart and wonderful person overall. She was very thorough in explaining the amazing features of the car. Manager Dominik was also fantastic. He came to greet me and talk to me to learn more about my situation and try to help me out as much as he possibly could. His attention to detail, as well as the entire staff's, was exceptional and I look forward to going back someday to purchase another vehicle from here. I would recommend this dealer as whole, even while I was waiting, other salesman were very talkative and polite, even talking about fantasy football. Which might not seem relevant, but the fact that they were human and weren't thirsty for the sale was pleasant. If you're going to buy a car, come here. No doubt the best place to buy a car

Scott Burchard

1 de oct. de 2015

Have been dealing with Golf Mill Ford since 2008 when I had purchased an 2008 Escape.My escape was in an accident and was in a need of another vehicle. I had been taking my Escape back for all service and had been very pleased.I now purchased a 2016 Explorer and am VERY pleased. The sales associate was very pleasent and a pleasure to deal with.I will definitely recommend Golf Mill Ford for any one in the market for a Ford vehicle.

Barbara Huyler

1 de oct. de 2015

Golf Mill completed the service on my car in as promised time. The personnel is always courteous.Thr Golf Mill personnel is always courteous.

Francis Richard

1 de oct. de 2015

They were very friendly and even remembered us from previous purchases. Everything was done in a timely manner and I was able to get what I wanted.

Jerome Pinkowski

30 de sep. de 2015

Yes, as always Carl an Dean were very helpful.I was in and out quickly after My oil change.Thanx again. Great service.

Patrick Mroczek

29 de sep. de 2015

Everyone at the dealership seemed genuinely interested in answering all my questions and meeting my expectations.

Kathleen Varzino

29 de sep. de 2015

The service center manager not only schedules and maintains your car, he teaches you how to take care of things yourself and what to look for if something isn't sounding right.

Michael Daoud

29 de sep. de 2015

It was really good. It did not take long for my vehicle to be serviced , that was really good for me, The waiting area had good coffee but no sugar, it seemed like nobody knew where to get some from. Other than that everything was O K .

Xavier Perez

28 de sep. de 2015

We purchased a Focus model. Everyone, especially Muhammed Pirzada, treated us well and in a very respectful manner. They answered our questions and made us feel comfortable through the whole buying process. I'd gladly recommend them to anyone looking to buy a car.

Edna Genaro

28 de sep. de 2015

I purchased a new c-max hybrid in 2013, love it! It has been recalled about 3 times and every time I have taken it to my ford dealer for the repairs. Service department is out standing and has been very accommodating to my needs. Highly would recommend Ford!

Hugo Gutierrez

28 de sep. de 2015

Excellent and attentive service, love my Explorer Sport.

Alec Gatziolis

27 de sep. de 2015

Great experience with the salemsan. Also the GM was very helpful in completing completing the deal in a timely fashion. Finance guy was a gentleman.

Rosalie Olivo

26 de sep. de 2015

It was okay, missed not seeing the checklist on what they checked, like battery, tires,etc.

Salvatore Sarullo

26 de sep. de 2015

We bought a 2016 Ford Explorer. The sales and finance team including Mohammed, Nick, and George were very professional and easy to work with. They were very attentive and were able to find something to suit our family needs. Hands down Golf Mill Ford has the best customer service that I have ever seen.

Gisella Cupello

25 de sep. de 2015

I recently purchased a 2015 Ford Escape at your dealer. Wesley was our salesman and he was great. He wasn't pushy with us and he was very patient.

Nicanor Mandin

25 de sep. de 2015

The wait on the service was so reasonable and promtp.

Patrick Mccoy

24 de sep. de 2015

I was very pleased with the service ,loaner car for the day , the great discounts on the brakes and tirers. thank you again for a great job pat

Jeanne Jermal

24 de sep. de 2015

This was the best visit I ever experienced with your group.

Jorell Dela Cruz

24 de sep. de 2015

We had a really bad experience with two of the sales associates on Saturday the 19th of September at 4:30pm. After I expressed my concerns to Jonathan Colon, he ensured that he will make sure that we get treated with respect and he would honor our corporate deal. He assigned Mohammed, which made our experience a lot more delightful. We really appreciated the work he did for us to ensure that we had a perfect experience.

Noreen Winningham

23 de sep. de 2015

I purchased my car at this dealership. It was pleasing that the Service Department staff made a point to get to know and recognize me. Over the years, though some faces have changed, this element of excellent customer service continues.

Elvira Dangcalan

23 de sep. de 2015

I have a awesome experience to the staff , they are very helpful to us. Me and my hawusband like the ford explorer so much.

Thomas Spenny

23 de sep. de 2015

My Fusion Energi model was in for recall services and an oil change. I brought it in at 9 PM and got a call at 10 PM that it was ready, now that is service. I picked it up the next day and all was AOK. Thank you Golf Mill Ford!

Michael Quinn

23 de sep. de 2015

Came in to get a tire fixed. Everything thing was great.

Richard Lucas

22 de sep. de 2015

Took my Ford Explorer in for it's first oil change. Was told it work take about an hour. I was surprised when I received a phone call in about 20 minutes saying my car was ready. I was even more surprised when I found that there was no charge for the the service. Great job Gold Mill Ford!

Michael Francone

22 de sep. de 2015

The service at golf mill Ford is always excellent, I have been going there for 20 years because of Chris Fanella. He is the best person I have ever dealt with and really knows how to treat a customer. If it wasn't for Chris I wouldn't buy any cars at golf mill Ford.

Kenneth Frank

22 de sep. de 2015

I always get excellent service from the Golf Mill Ford service department. I recommend them to anyone needing vehicle repairs or service.

Deborah Weiner

22 de sep. de 2015

Whenever I bring my vehicle in for service, I'm always treated like they value me as a customer.

Stephen Davis

22 de sep. de 2015

The staff was very professional and informative about how the tail signal problem was resolved.

Caroline Polales

21 de sep. de 2015

Chris Fanella is the best service manager, period!

Paul Presnell

21 de sep. de 2015

I came for my first free oil change for my 2015 Ford Explorer, it took about a half hour.

Janice Deignan

21 de sep. de 2015

Service was completed under estimated time and staff was very helpful.

Jim Marts

21 de sep. de 2015

Service department was very professional, but the cash handling woman needs some help.I understand early morning there is not much cash in drawer to break an 100 dollar bill, but to demand you use your debit card is a little rude. why didn't she go to the parts department to break the bill?Anyway, beside the cash handling incident everything was great.

JoeAnnie

21 de sep. de 2015

I get all my service & maintenance done at Golf Mill Ford! Great people to deal with & complete their service works in timely manner, gives update & status while waiting on new remodeled waiting area, recommends & checks other maintenance to keep my vehicle in good running conditions with some savings & coupons to make it more reasonable & affordable! Thanks to Service Manager ChrisF & QuickLane director DeanK!

John Stauffer

21 de sep. de 2015

If memory serves, this was the fifth visit since March 2013 to solve a transmission design problem.

Eileen Barron

21 de sep. de 2015

Chris Fanella is the best Service Manager I have had the pleasure of working with on vehicle issues. It is because of Chris I continue to buy and recommend Ford and service at Golf Mill Ford. If he leaves I will go where he goes.

Michael Brace

20 de sep. de 2015

Everybody was great, from the sales staff, to the General Manager, to the service Department.

Kenneth Doody

19 de sep. de 2015

Generally, very excellent: courteous and friendly service. Engine problem was fixed. I asked about trunk latch catching and they fixed the trunk struts - that didn't help the problem at all and cost money.

Steven Andreatta

19 de sep. de 2015

The Golf Mill Ford dealership came highly recommended, and I wasn't disappointed. Mark Gurgone was excellent. He hung in there with me for over six hours on a busy Saturday, through two test drives, a million reservations, and even more questions. I finally decided on an F-150 Lariat and I love it! Thanks to everyone at Golf Mill Ford for helping me choose a vehicle that I know I will enjoy for years to come! I will definitely be back!

Marie R.

19 de sep. de 2015

The service manager, Chris Fanella, resolved our issues and our car was repaired to our satisfaction. He was extremely helpful and explained our car's problems and what would need to be done to fix them. Then he made it happen! We couldn't ask for better service than we received from Chris.

Mike H

18 de sep. de 2015

My wife and I had been shopping for a new car for about a year. We never found exactly what we were looking for and most dealer experiences left us extremely disenchanted. When we narrowed our search down to a hybrid, we were set on buying a Prius. However, our interaction with a local dealership was so awful that we were once again frustrated with the whole process.Having never really thought of Ford as a hybrid dealer, we took a chance and found a model we liked. The dealership was great, and we never once felt pressured to buy, so we decided to go home and "sleep on it" prior to buying. It is worth noting that, a day or two later, a salesperson called to follow up and, when I told him we were still deciding, he politely asked me to keep them in mind and to call back if I ever had questions - there was never any pressure!A few days later we saw that the car we had inquired about sold, so we were back to looking at more dealerships. After nearly two more weeks, I noticed on Golf Mill Ford's website that a similar vehicle had recently been stocked so we returned to take another test drive. Patryck and Ralph were absolutely fantastic and their professionalism, helpfulness, and welcoming attitudes were the reasons we wanted to return to this dealership. It was also one of the major reasons why we bought the car (which we love).I would recommend this dealership to everyone I know and, if this is the standard for how Ford treats people, you can be certain that I will be a Ford customer for life.

Elizabeth Gordils

17 de sep. de 2015

Very helpful and curtious. Plus I was able to get the services on my car done in a very short and timely manner. Thank you all for your cooperation

William Hominick

17 de sep. de 2015

After just purchasing a Ford Escape several months ago, we suggested to our son who was about to purchase a Prius to meet Ralph Correa at Golf Mill Ford. Ralph assisted us with the Escape. Reluctantly our son agreed and within the first half hour, hit it off with Ralph and Patrick Nawrot, the sales person he arranged to assist us. Patrick 'really' new his information regarding every question we asked, as well as provided a lot of information we didn't even consider. As before, Ralph again did a great job with the numbers that my son forgot about any Prius purchase, instead purchasing a new C-Max.I share this because as our son was making his purchase, my eye caught the Fusion, so I Inquired about it. Through the expertise of Patrick and the excellent human qualities Ralph displayed again toward my son and his wife, my wife and I, we bought the Fusion too. Meeting their finance rep Mike was also a very pleasant experience.One night, no plans on any purchases, two Fords bought. We are now totally a Ford family, a family which we believe now includes Ralph, Patrick and the entire Golf Mill Ford membership.

Tony Munguia

16 de sep. de 2015

2013 Mustang V6, good and fast service, the service representative kept me updated at everything that was going on with the repairs and also the time expected to finish them.

Laura Kawula

15 de sep. de 2015

I do not wish to compose anything else at this present time. Thank you.

Henry Trenkle

15 de sep. de 2015

Mr. Fish, great job. He was very concerned and did a great job.Not happy w/Ford Co. The radio cost me in area of $300 for repairs. This because of a design defect from the manufacturer.

J. Alvarez

15 de sep. de 2015

My experience purchasing a vehicle from Golf Mill Ford was exceptional. My sales associate David Palma treated me like a valued customer and made sure I was content in every aspect of my purchase. I couldn't be happier with my 2016 Ford Escape. Thank you!

Renata Tragarz

14 de sep. de 2015

ford fiesta,service was great,staff was helpful,coffee was tasty.TV was huge

Jacqueline Betancourt

14 de sep. de 2015

I was disappointed with the mail I received when cleared say I win 5,000 when I scratched three same figures. later in the dealer they have different story but I understand is marketing. That is what I didn't liked.

Robert Brasher

12 de sep. de 2015

Rick Fish and his staff handled things in a courteous and professional manner, and did not try to add on repairs that weren't needed at this time, as some mechanics would. I was pleased with the overall time it took for the work done.

Gregory Granadon

12 de sep. de 2015

You explained what was wrong and fixed it within the time frame you gave me

Charles Dever

11 de sep. de 2015

Superior service from Chris Fanella and Bill Giers and the entire service dept. I love the excellent service my 2013 Expedition EL gets

Melissa Garcia

10 de sep. de 2015

Great service! Have bought four cars at golf mills ford. And they all do the best to make the purchasing experience easy and clear.

Sylvia Morrow

10 de sep. de 2015

Well, I come in for an OIl Change and found out that I need front brakes. I was upset at first but what I like about ford was that they check everything and my safety come first, so after coming down and they show me the truth was it. They say well miss lady you can not go on the road like this knowing that you need brakes. it was not safe at all . I though of money that i did not have so with the help of Ford credit department help me get my brakes fixed. Thank you Ford and staff for working with me . I have a 2011 Ford Escape.

Wendy Stahl

9 de sep. de 2015

Andrew was not a pushy salesman like most auto sales people are. He took the time to listen to what I was saying about my wants and needs. He respected my thoughts and opinions about vehicles.He was able to make the down payment I had and monthly payment work all within my budget without over extending myself. Andrew found me the perfect car, it runs great, low mileage, Spectacular look/color and has a bumper to bumper warranty. I will definitely go back to Golf Mill Ford and recommend this place to all my friends and family. Thank you Andrew for my 2012 Hyundia Sonata.

Dale Davis

8 de sep. de 2015

We took our car in for a recall a ford 2014 escape and the service dept. wasted no time fixing it I was out in less than a hour thanks again

Danilo Milojevic

8 de sep. de 2015

We were very satisfied with our experience!The Sales Person Jimmy Andriotis was very knowledgeable and took the time to show us every car we were interested in, that was in their lot! We purchased the 2015 Edge Sport and we couldn't be happier! This is our second Ford we now own and the reason we came back to this particular location, Golf Mill Ford , was because we received excellent service and a great deal, thanks to their general manager Mr. Nick Sfikas, with our first purchase! From the mechanics to the sales personnel to the managers everyone is amazing at their job and that is why we always recommend this particular location to our colleagues , family and friends!!

Paul Minogue

8 de sep. de 2015

Could not bring the car in for service immediately due to a heavy load in the service department, but I was assured that my problem was not an imminent danger. Made an appointment and brought the car in a few days later. It was repaired quickly and the problem no longer exists.

James Ohagan

8 de sep. de 2015

Everyone in the service department was helpful and made my experience a good one.

Ashley Mcnamara

8 de sep. de 2015

I brought my 2015 fiesta in for the first oil change. Everyone was extremely helpful and the service was done in a timely fashion!

Abby Herstich

8 de sep. de 2015

People were friendly and professional. Work was completed to expectation as this was to addresss a recall. However, I will not recommend Golf Mill due to inflated service prices, pushy sales people and electronic badgering.

June Generalski

8 de sep. de 2015

My experience with Golf Mill Ford was very nice. My car was taken in quickly while I waited in the very comfortable and pleasant waiting room. There was coffee and TV to watch and the car was finished in no time. All the staff were pleasant and helpful.

Tomasz Kucharczyk

8 de sep. de 2015

Everything was perfect. Thank You !!!! I love this dealer they are always ready to help you .

puresmack

8 de sep. de 2015

Forge went out of his way to get us the best financing available. .worked way past the 9pm closing time to make sure we were satisfied. A great person who went above and beyond his job title.

Gregory Mcglin

7 de sep. de 2015

The service at Golfmill Ford is Great. I have bought 3 cars there and the service department is the best. If you have a problem with your car, their technicians know how to find the problem quickly and fix it right. Thanks

Mark Cobarrubias

7 de sep. de 2015

I arranged it with my service advisor RICK FISH that my sister will bring in my 2011 ford expedition for oil change and tire replacement. My sister was told that it will be a 3hrs wait however my sister got her 8yr old son with her,who was not feeling good. I personally called RICK FISH if we can arrange a ride for my sister which he did in a heartbeat. I dont feel like a customer in this dealership but more of a family. Hats off to Mr Rick Fish, outstanding job sir.

Lenore Day

7 de sep. de 2015

The waiting room was being renovated but overall it was a good experience

Dorota Maka

7 de sep. de 2015

Salesmen Andrew was very nice and helpful, also mrg Ziggy help with trade old car.Thank you.

Kim Lewis

6 de sep. de 2015

I went there to purchase a Ford Escape because of a flyer I received in the mail. I wanted a different color but none were available but I'm very satisfied with the color I purchased. I feel that all the advertised deals were bogus just to get your foot in the door. I was very disappointed I didn't get lower payments that was advertised however, I was very happy with everything else. The salesman was awesome and so was every one else I saw that day. I have no doubt I would buy my next car from this dealer.

Stephanie Dachno, George Dachno

5 de sep. de 2015

Your service department is great! I am not pleased though with my 2013 Explorer. Numerous issues that will keep me from ever purchasing another.I hope this helps you.

Aley Abraham

5 de sep. de 2015

At Golf Mill Ford the service dept. personnels were very courteous and help ful. .they took care of my 2016 ford explorer excellent.I am very happy with them. The staffs- they are the best.

Paul Sawatski

4 de sep. de 2015

I purchased a 2016 Ford Fusion nice car. The salesman Nino was do helpful on getting me the best deal possible and in the car I wanted, I would recommend golf mill ford to anyone. Thank you

Anthony Retkowski

4 de sep. de 2015

Thorough service department.....fast service. This is the only place I get my car serviced.

Tamara P.

3 de sep. de 2015

Johnny F.is great.always there,listen to every word i say and check everything and at the end explain to me simpliest he can since im woman and im not good with cars and their parts ;))))

Robert Conklin

3 de sep. de 2015

I initially purchased a Ford Escape in 2009. Have been very pleased with it's performance.Golf Mill Ford has always been easy to have service completed. Their drive-in for oil/filterservice is a breeze. Never have to wait more than an hour to hour & 1/2. Service personnelare always accommodating and explain fully service performed and recommendations needed in the future. Always leave the car clean when service is finished.

Samphilip Philip

3 de sep. de 2015

Better result in buying and good support from form team

Frank Rigacz

3 de sep. de 2015

i purchased a 2015 Ford Edge SE. your service was excellent. the staff was terrific. this is my third vehicle from your dealership. i will send everyone to your dealership that i know looking for a new vehicle.i would like to thank everyone who helped make this deal. i am very happy with my new Edge.

Carl Lindahl

2 de sep. de 2015

GreatJob Done replacing the battery and checking the starter on the Ford fusion.. car runs great..Thanks

Nancy Clark

2 de sep. de 2015

The staff was very helpful and courteous. It was a pleasure doing business.

Marian Wozniak

2 de sep. de 2015

I came in for an oil change and tire rotation.Overall, I'm very pleased with the service, especially from Rick Fish, he really seams to care about the customer and makes sure they are satisfied.The only suggestion I have is maybe it would be a great service to the customer if the mechanics point out to a customer if they see any rust on the car so the customer is aware right away and can get it taken care of immediately.

Sondra Decker

1 de sep. de 2015

I have a 2012 Mustang, which I bought at Golf Mill Ford. The service was good, in general, and the staff was helpful on the main issues for why I brought the car in. However, one of the reasons I brought the car in was a letter from Ford saying that there is a safety recall for the airbags in my car. The service person said that they would take care of that while the car was in for the rest of the issues. But, I did not find out until I looked at my bill that the parts weren't available at the time. It would have been better if the service person told me that when he called me back to let me know the charges. Also, the wait time on the phone while they checked to see if the parts were in was very long. I am at work also, and my time is valuable as well. So, these communications issues need to be improved.

Kathleen Ward

31 de ago. de 2015

Our 2015 Escape is.our pride and joy ! Our 3rd vechile from Golf Mill Ford, the service dept. is a big reason why we choose Golf Mill Ford !

George

31 de ago. de 2015

Always quick and accommodating with my busy work schedule.

Andrew Shalla

31 de ago. de 2015

service good. last visit less than 1500 miles ago never mentioned that brakes would need replacing soon. took car in to repair trunk has oil change and was told brakes were completely shot and needed immediate replacement, was shocked but had them do them for over 350.00

Lina Gudeliauskiene

29 de ago. de 2015

Thank you very much to Bebe for her work. Thank you.

Kathleen Haas

28 de ago. de 2015

Everyone was courteous and helpful. The recall repair and 6-month service were taken care of promptly and they even washed the car.

skorp53

26 de ago. de 2015

I was recently sent a promotion in the mail by Golf Mill Ford. I called ahead to verify the promotion and was told it was valid and I needed to come in to discuss it. When I came in I was told the promotion was not what it seemed - a classic bait and switch (which I'd note the staff member I called explicitly said "This IS NOT a bait and switch!").When I asked to speak to a manager one came over and promptly walked away when he realized I was unhappy. A second "manager" came over and started to insult my intelligence telling me I can't read well, telling me I'm wrong and implying I'm stupid, and eventually also walked away when I started to show I was upset. Not only was I treated poorly, but I also saw a woman asking about the promotion who was also insulted and laughed at by staff. After waiting for a while with nobody who was willing to talk to me aside from a staff member who said "I'm sorry I don't know" I left the store feeling walked all over and stupid.This has to be one of the most ridiculous customer service experiences I've had in my life. I was insulted and straight out lied to. I am a die hard Ford owner and lover, but would I recommend this place to others? Not even my worst enemy.Do yourself a favor and don't promote shameful business ethics and tactics like this. They may have a large inventory but I strongly suggest you shop elsewhere. My next Ford purchases will be from other dealerships.

Jeff

31 de jul. de 2015

Came in looking for a commuter car with no frills. They did not try to upsell me on a higher priced vehicle. I was in and out in an hour!

Marigold

31 de jul. de 2015

It was a very nice experience, once I informed what I wanted they worked hard to find me more car for my money.

Jessie

28 de jul. de 2015

Great customer service. A real pro! Thank you Stevie B!

brainboss12

23 de jul. de 2015

I have been doing business with Mark Gurgone and GMF for 8 years. And I will never go elsewhere. They exceed my expectations with my purchases.

PAPPABEAR

19 de jul. de 2015

GREAT CAR, GREAT SUPPORT AND SALES PEOPLE, BEAUTIFULFACILITY.

goldenheart

14 de jul. de 2015

From the moment I got out of my old car, Bebe was awesome! She talked with me until I felt comfortable with the purchase, no pressure, no rushing, it was actually a good time! I know sales are sales, but she really really worked for me to be happy and I so appreciate it. Thank you BEBE!!!! and Thank you Golf Mill Ford for the great deal on my awesome new Ford Fiesta!!!

manny1

7 de jul. de 2015

Throughout my time with Golf Mill Ford, they were often unwilling to help with or listen to issues I was having with my car. Recently, I had been hearing a buzzing/ humming sound from one of my tires. The mechanic at Golf Mill told me to "turn the music up" if it was getting too loud and that the noise was due to a lack of tire rotations. (Not true. I do tire rotations at home). As you can imagine, I wasnt convinced and the noises were making me uneasy. I ended up going to another dealership that was recommended to me by a family member. The wheel bearing/ hub was in bad shape and needed immediate attention. How the mechanic at Golf Mill didnt come to that conclusion is beyond me. They were not only irresponsible, but uncooperative. I had transmission issues from the second I bought my car (Ford Focus). It shuddered and shook when switching gears. First, they told me it takes a while for the transmission to get used to your driving style, and you had to break it in. That didnt work. Then, they said they cant/ wont do anything about it because thats how the car is made and its not their concern. Interestingly enough, when I went to the other dealership for the wheel issue, they fixed the shaking and shuddering by doing a SIMPLE update. The car works like a gem now! Do yourself a favor and DO NOT come here. Golf Mill is in it for the money, and their customer service is appalling. There are MANY other Ford dealerships a little farther from the area that have fantastic service and actually care about your satisfaction and safety with your vehicle. People generally come to Golf Mill because of the location, and thats why they are able to continue their crappy service. I learned that the hard way! If you really want good service, go to Napleton Ford! They were a lifesaver.

Susie marinescy

30 de jun. de 2015

My sales experience definitely see past my expectations from the moment I walked in I was greeted with absolute most respect and professionalism by my sales men Devin Bandy. I've been searching for a used vehicle for a month or so and I've been to many dealers and none of which greeted me. I wondered around for at least 1 hour at the 4 other ford and Honda stores. I was at even though the car I bought was about $800 more then the other down the street I bought at golf Mill because of my salesman treated me RIGHT not like a piece of meat lol also the management and service all have the same mentality as far as service. THANK YOU ! Love my new car!!!!

susan143

30 de jun. de 2015

My sales experience definitely see past my expectations from the moment I walked in I was greeted with absolute most respect and professionalism by my sales men Devin Bandy. I've been searching for a used vehicle for a month or so and I've been to many dealers and none of which greeted me. I wondered around for at least 1 hour at the 4 other ford and Honda stores. I was at even though the car I bought was about $800 more then the other down the street I bought at golfMill because of my salesman treated me RIGHT not like a piece of meat lol also the management and service all have the same mentality as far as service. THANK YOU ! Love my new car!!!!

Joko5923

29 de jun. de 2015

Appointment made last week for 1pm it's now 3:15pmand I notice car is still parked and not yet checked ! I'm waiting in lobby !!! Really? Unacceptable service

John S.

28 de jun. de 2015

My sales experience definitely see past my expectations from the moment I walked in I was greeted with absolute most respect and professionalism by my sales men Devin Bandy I've been searching for a used vehicle for a month or so and I've been to many dealers and nun of which greeted me I wondered around for at least 1 hour at the 4 other ford and Honda stores I was at even tho the car I bought was about $800 more then the other down the street I bought because of my salesman treated me RIGHT not like a piece of meat lol also the management and service all have the same mentality as far as service. THANK YOU ! Love my new car!!!!

Tamara

24 de jun. de 2015

Devin was a wonderful salesperson. I comparison shopped wnd got comprting offers, but no one came close to Devin's price. I was even told by a competitor not to trust the quoted offer, but everythibg went down without a hitch. Will definitely be back.

Da Coach

16 de jun. de 2015

I could have sworn I wrote a review, but somehow I cannot find it. Interesting. Upon first entering the dealership, I could not find anyone to assist me. Not one salesman approached me as I stood there on the showroom floor looking lost. I was just about to walk-out when finally I was able to chase down a salesman. The salesman I dealt with (Steve) was professional and I DID NOT have a problem with him. As negotiations where underway, I observed several salesman at the table next to me purchasing "boot leg" movies out of a suitcase from another employee. They went about this like it was business as usual. And when they weren't preoccupied by the illegal business, they stood around joking, laughing & using profane language. This all transpired right next to me! At no time, did a manager or anyone approach this unprofessional bunch to point out the errors of their ways. As I did purchase a vehicle (in April) from them, these examples above will persuade me from ever purchasing from them again. It's funny reading through the negative reviews. The representative from Golf Mill Ford responds with a cut-and-paste response. They can't even take that seriously! Although there may seem like a lot of positive reviews, I suggest visiting another dealership.

Pawel

10 de jun. de 2015

I made appointment over the phone with Agnes , she was waiting for as when we arrived , they had few vehicles to chose from in our price range , we made quick decision and negotiation was a breeze, we got lowest possible price and good interest rate on top of it . Drive off in new car . Thanks Agnes . I bought lots of cars before but this deal was really quick and painless and most important FAIR .

Vincent

10 de jun. de 2015

I was checking to buy a car. I was tying different cars like Nissan Sentra, Hyundai, Toyota and I ended up to buy Ford Focus 2014. It was a wonderful experience doing business with those people. If you go there ask for Andrew. You will not be disappointed.

Mike

9 de jun. de 2015

They made it happen....Jorge Edwards is the man. Highly recommended.

James Boyle

3 de jun. de 2015

Fast, efficient and good price. Took care of installing a trailer hitch and undercoating quickly and seemed to do a good job. Loaner car quick an easy.

Lou M.

1 de jun. de 2015

The salesman were excellent. However their manager - I believe his name wasDominic was not. I was given all the information by David Palma, later Dominic came over and said I had to decide then if I wanted the car or not. I told him I needed to have my son see the car to see if he would be able to use it. I told him he was being too pushy, but Dominic kept saying the deal was for that day only as the deals were changing. Again I told him he was being too pushy. I had seen the commercial on TV and thought he was wrong, later I did see the commercial again and I was right. This was not the first time I've brought a new car and I did not appreciated being treated that way. I left.Dave called the next day and he informed another car came in one that had all I was looking for I told him I would come with my son the next day. When I went in the next day with my son, David was out for personal reasons and Ruben Garnica took care of me, He could not have been nicer.Be assured if neither David or Ruben had not been as nice as they were I would have gone to another Ford Dealer and then maybe would have come back for service as I have been very happy with the service I had with my 2004 Ford.

John Q

29 de may. de 2015

My sales experience definitely see past my expectations from the moment I walked in I was greeted with absolute most respect and professionalism by my sales men Devin Bandy I've been searching for a used vehicle for a month or so and I've been to many dealers and nun of which greeted me I wondered around for at least 1 hour at the 4 other ford and Honda stores I was at even tho the car I bought was about $800 more then the other down the street I bought because of my salesman treated me RIGHT not like a piece of meat lol also the management and service all have the same mentality as far as service. THANK YOU ! Love my new car!!!!

Fernando

29 de may. de 2015

This is my 2nd time purchasing a new car with my salesman Steve Bernard I came back just so he can help me with my purchase again, the finance team is A 1 you can ask for anything better than the car buying experience at Golf Mill Ford and Steve Bernard my salesman and Ralph who really fixed me up with unbelievable finance package Thank you

Collegeboy1

29 de may. de 2015

Thank you Mark G. For getting me in the right vehicle. I know I was hard to work with. I couldn't make up my mind. You were patient and understanding. You knew this was my very first car and you made sure I made an informed decision. Thank you. My family thanks you. I will be sure to recommend you Mark and Golf Mill Ford to all my friends and family.

brainboss12

29 de may. de 2015

I came in purchase a new Ford Fusion or possibly a Focus. I have to say I am quite a stickler. I consider myself to be highly educated and well informed. Believe me I did my research before entering Golf Mill Ford. A friend of mine referred me to Golf Mill and specifically to long time salesman Mark Gurgone. I must tell to, he took great care of me. He did a complete needs assessment with me even though I thought it was a waste of time, well it wasn't, he asked some questions I hadn't thought about. He helped me choose the right car that best fit me, he called it, suitability. Thank you Mark! I will be sending referrals.

Dominika Jaswiec

27 de may. de 2015

the sales person Mr Bobby Axen was excellent, the manager Mr Dominik Dybala was also very professional and helped finalize the transaction with ease... However, Mr. George Edwards was extremely rude, unprofessional, impatient, asking improper and personal questions, and while selling extras (such as extended warranty) not very clear and forceful to make rash decisions,thus, giving the buyer an impression that one is incompetent...

Atty88

26 de may. de 2015

This is now my second Ford Edge Sport from Golf Mill Ford. Ford has apparently changed their package codes in this latest model year which caused some confusion. Since learning of these changes, sales staff there made every effort to locate the vehicle and features I wanted plus more. Even better, my payment was less than on my 2012 Ford which was turned in there smoothly.

Edmond de Vlam

26 de may. de 2015

I honestly was not expecting to buy a car when I walked in but, an hour or so later there I was driving a brand new Focus!

AnnaMarie

14 de may. de 2015

Great experience and very pleasant workers who helped in the process of me purchasing a new vehicle. I will recommend them to my friends.

Bill S.

11 de may. de 2015

I had a slight issue after buying a car from Golf Mill. I was directed to Devin Bandy who handled it very well and to my satisfaction. It is so great to deal with a salesman that deals with integrity. I will buy my next car from him and recommend him to others.

Jagoda S

9 de may. de 2015

Large inventory to choose from and excellent personnel . Will recommend to friends and family . Pleasant experience buying a car .

Da Coach

8 de may. de 2015

I purchased a vehicle here about 2 weeks ago. The salesman and the dealership worked with me for over 3 hours to come to an agreement that both parties felt comfortable with. The facility is nice with clean bathrooms. My complaint is while during my experience, I observed an individual, who I assume was an employee, offering bootleg DVDs for sale to salesmen on the floor. This appears to happen frequently because I could hear them saying: "What do you have today?" During my visit, I noticed a lot of the salesmen were young. These young salesmen were talking to one another using profane language and didn't try to quite about it. What happened to the days of standing outside to greet customers. It appeared to me that they didn't have much to do. When I walked into the dealership nobody greeted me and I had to go out of my way to find assistance. This is a big turn-off to me. I almost walked out. Let me say though, the salesman I dealt with was professional and I have no complaints with. With that being said, I will probably not purchase another vehicle from here.

SK

1 de may. de 2015

Had a tough time looking for a car without getting screwed over and finally stumbled upon this dealership. If you're looking for a salesman who can get you what you want and go the extra mile, ask for David Palma. I could honestly give 6 stars for his knowledge in cars, customer service, and the way he approaches what I wanted with respect. GREAT dealership and salesman.

John Sullivan

29 de abr. de 2015

I came in to purchase a focus for my son. Andrew really made the whole process easy from the beginning to end. We are happy with our new vehicle and our salesman!

LeonRom

29 de abr. de 2015

If you're in the market for new Ford or nice pre-owned vehicle I'm highly recommending for professionalism & great overall service combined with best pricing that's why he's the #1 in repeat & referral at Golf Mill Ford the Only Filipino salesman for almost 10 years go asks for Senior sales team leader Darwin P. Linsangan Sr! Proud to have a Kababayan representing wonderful service in the car industry! Management will be there to help best way they can to support to keep all customers happy! Mabuhay!!!

walterm

29 de abr. de 2015

We absolutely love our Ford Escape. Our salesman, Andrew, was very informative and helpful. He got us a great deal on the vehicle we wanted. Great people and excellent service!

Szmek

28 de abr. de 2015

Buying experience was smooth. Dealership took the time to match me with the perfect vehicle.

T V Walsh

20 de abr. de 2015

The salesman that assisted in the purchase of my vehicle from creating it in the system to be built and ordered was outstanding. Patryk Nawrot was extremely helpful and courteous. When I took delivery of the vehicle he was very helpful explaining all the features on the vehicle. He described every feature and walked me through intelligent communications system of the vehicle.

gkruse

17 de abr. de 2015

john kay was very helpful in the entire process. he really went out of his way to get us what we wanted

KatieEsh

1 de abr. de 2015

I recently purchases a brand new ford fusion. It was a pleasure working with Devin. He was very helpful, professional and informative. I also got a really good deal. My payments are low as well as my interest rate. I couldn't be happier. Golf mill ford takes the time to talk to their customer and find out their likes and dislikes and work together as a team. Thank you so much.

Morcinek

30 de mar. de 2015

Visited the dealership and Patrick helped me. He was very knowledgeable and very professional. Out of all the dealerships I visited before buying my car, Patrick showed most interest and care when it came to helping me with choosing a car. He went above and beyond.

jolo

30 de mar. de 2015

I want to thank Mark Gurgone for helping me decide which vehicle really met my needs. I couldn't decide and I really didn't know much about the design. He helped me carefully compare and make an informed decision. I love my new F 150. I love Golf Mill Ford.

yeah

30 de mar. de 2015

Mark Gurgone was a very nice, and helpful person. I will definitely tell my friends! Thank you Mark for helping me find a car for my family!

Chris G.

21 de feb. de 2015

Prior to my car purchase I had shopped around online and made many phone calls. Golf Mill Ford was the only dealer that responded immediately. Christian and Jorge were very professional, courteous and genuine. The buying process was painless. 3 months later I went back for a free car wash and was greeted like family.

JAG13

17 de feb. de 2015

Awesome salesman Mark Gurgone. Knowledgeable! Personable! Authentic!

Johnaton Lacey

30 de ene. de 2015

Over this weekend me an my wife bought a fusion from Devin Bandy and we had a great experience wonderful people very knowledgable all my new and used cars will be purchased from golf mill from now on and I will reffer over all friends great product and beautiful dealership

pjsmith24

30 de ene. de 2015

Great dealership to do business with! I worked with Patryk during my time there. He was very knowledgable, very friendly , and very easy to work with. I will definitely be recommending the dealership to friends and family!

manny h

5 de ene. de 2015

I was very pleased with the honest service I received from golf mill ford and Dominik specifically. I went in knowing I was in an bad situation but that didn't matter because Dom and the team got me the best deal possible in a matter of a few phone calls . It was a very stress free experience and I drove out of there in a new car. Anyone looking for a new car without any hassle and an honest sales team go to Golf Mill Ford!!

Claudia S

4 de ene. de 2015

We had to get another car as the 2004 Escape we were driving got T-boned, towed away, and will probably be totaled. We thank God we didn't have to make any medical claim to the insurance company. Note that this Escape kept us safe! We walked into this dealer (for the second time over a period of years) and were immediately welcomed by the sales staff, but Jon K ended up being our salesperson. We had no trade-in but were offered whatever perks Ford Motor had available. By the time we got through, we discovered that we actually enjoyed our car buying experience.

Anna

23 de dic. de 2014

Good customer service. Excellent quality of repair

maria.hansburg

6 de dic. de 2014

Mark does a big volume which is not surprising because he is good with people. I think he honestly enjoys selling cars and being with people. He was very good and cut to the chase. Fair price and was quick. I would recommend Golf Ford. They are right location and right people and decent price.

Balance Seeker

5 de dic. de 2014

BAD EXPERIENCE ! ! ! These guys are your stereotypical USED CARE SALESMEN (although I was shopping for a new car). If you looking to go to battle - this is the place to go, The sales team members I met with were all about selling and NOT LISTENING to customer needs and wants. They were all about being your pal while NOT LISTENING to your wants and needs. They were all about their bottom line and NOT LISTENING to your wants and needs. They are all about themselves and NOT ABOUT LISTENING TO THEIR CUSTOMERS WANTS AND NEEDS.My visit was early in the month . . . so making month end targets should not have been their goal . . . It seems this might be their mode of business.Save yourself the time and AGGRAVATION. TAKE A PASS on Golf Mill Ford - you'll either pay too much or waste your time.

sin franc

4 de dic. de 2014

I want you to know you have an exceptional employee, Mr. Darwin P. Linsangan Sr. in your Sales Department. He is to be commended for his outstanding customer service. Darwin P. Linsangan Sr. consistently gone out of his way to accommodate our needs. His attention to detail helped our transactions moved smoothly. He is dependable and thoughtful. How impressed we were with his astute knowledge, never-falling professionalism, diligence & skill, efficient with good humor. Darwin P. Linsangan Sr. is one of your companys greatest asset. Please convey our appreciation to Darwin for a job well done. Best wishes to him and rest of you at Golf Mill Ford.

Gabriel0712

30 de nov. de 2014

From the moment I walked in my salesman Devin Bandy was there to greet me and my family he addressed me my wife and our children with great respect and made the car buying experience exciting not just for me but for the family as well I never had a sales experience quite like this one not only was my salesman outstanding but finance an the managers where all extremely well manored all true professionals all ALL DEALERS I BEEN TO IN THE PAST YEAR CAN ALL TAKE A PAGE OUT OF GOLF MILL FORDS BOOK!!!!! That's what car buying should be like :)

MarkF351

30 de nov. de 2014

I had a fantastic experience with my sales person, Patryk Nawrot, and the entire staff. Everything about buying my vehicle went better than good. I would definitely recommend this dealership to friends and family.

Gabriel bandy

30 de nov. de 2014

From the moment I walked in my salesman Devin Bandy was there to greet me and my family he addressed me my wife and our children with great respect and made the car buying experience exciting not just for me but for the family as well I never had a sales experience quite like this one not only was my salesman outstanding but finance an the managers where all extremely well manored all true professionals all ALL DEALERS I BEEN TO IN THE PAST YEAR CAN ALL TAKE A PAGE OUT OF GOLF MILL FORDS BOOK!!!!! That's what car buying should be like :)

szajac

27 de nov. de 2014

I was very pleased to have bought a car from such a great dealer, Patryk Nawrot. He is beyond his years, filled with knowledge about cars, and very personable.

Escape Girl

6 de nov. de 2014

I just wanted to give a shout to MARK GURGONE ! Thank you so much for the assistance with the purchase of my new Escape. I absolutely love it! Excellent customer service and product knowledge. I highly recommend the dealership and the salesman. Take a ride to Golf Mill Ford!

FaheemSakhi

31 de oct. de 2014

I just bought 2 cars at this location. Devin Bandy is my sale man he did we good job on both of cars very nice person I will recommend my friend and family if they need to buy car talk to Devin than you

Howard Blair

31 de oct. de 2014

I decided I wanted to get an explorer sport. I had dealt with Andrew Suntrup and he was extremely helpful. Great deal and great service!

Vasilios123456789

30 de oct. de 2014

Car shopping was a great experience with Sammy Bournias. Super happy about my new car! Thank you Sammy for taking your time and being professional throughout the transaction.

christina.abraham.77

30 de oct. de 2014

My husband and I were going back and forth about trading our car for a small suv for some time. A friend at work bought her Ford Escape here and was very satisfied and suggested I try them out as well. She told me to see Chris Weglarz when I was ready. We were driving past Golf Mill Ford and decided to stop in and look around. From the very beginning Chris W was very helpful and answered all our questions. We bought a 2014 Ford Escape, and the whole process went very smooth. At no time did we feel stressed or pressured to buy. If your looking for a great salesman, stop by and ask for Chris!

Seth Hunter

24 de oct. de 2014

Purchased a 1 year old used vehicle (with 30,000 miles). Was told an oil change and multi-point inspection had been done several times before purchase vehicle by salesman (and again by service department) . 1 week after purchase, oil life warning came on and I noticed that the recommended oil change date was already 1 month passed according to window sticker. Decided to also check the air filter before taking in the vehicle and noticed that it was beyond filthy (and that is an understatement). They obviously lied about both the inspection and oil change. Either that, or they decided that spending the $10 to replace the air filter was too much on a $30,000 vehicle. When confronted, they tried telling me that the air filter could have gotten that dirty by sitting on the lot after they did their inspection. At this point, they were just insulting my intelligence. They agreed to do an oil change, free of charge, and I had already changed the air filter myself. Less than a week later, the oil pressure warning light came on while driving on the interstate. Looking closer, the undercarriage of the vehicle was soaked in oil. The service department apparently forgot how to put an oil filter on and all of the oil was practically all gone.

Randall Vetter

8 de oct. de 2014

My wife and I decided to give Mr. Steve Bernard some kind words after our recent purchase of a 2012 Ford Flex. First, the car was priced around $3000 less than other dealerships and we only received about $500 less than we expected for our trade. The interest rate was fabulous and we were never lied to at any time. Furthermore, after the sale, some promises were made by the dealership to be fulfilled at a later date. Mr. Bernard answered all of our e-mails and phone calls until we were completely satisfied. We were kind of worried after reading the multitude of negative feedback reviews; however, it really boils down to the integrity of the salesperson. Throughout our entire vehicle purchase, Mr. Bernard treated us with respect and courtesy. If you're looking for someone honest when searching for a new Ford, ask for Mr. Bernard. No, he is not a relative or a friend of our family.

StevaniJ

1 de oct. de 2014

Was greeted by Sammy Bournias. Went into Golf Mill Ford based on the inventory they have online. Sammy was very friendly and knowledgable about the car. Had a great overall smooth transaction and will be back when in need of another car. Thank you very much Sammy.

Franklou

30 de sep. de 2014

I went into golf mill ford to look at new SUVs. I wasn't sure what I wanted and I was a bit confused. Sam B took the time to help me narrow it down. Thank you Sam for spraining so much time with me. I love my new vehicle and I will be back to see Sam for my next purchase.

ag-chicago

30 de sep. de 2014

After unsuccessfully visiting a number of other Ford dealerships in the area, we headed over to Golf Mill Ford to see what they had to offer. We were greeted by an enthusiastic staff. Our sales person, Steve Bernard was excellent. He knew his product and was attentive to our needs, without being pushy. Golf Mill Ford did not have the specific model with the features we were looking for, but they were able to locate on at a different dealership and had it transferred for us. A couple days later, we got the call that it was in. We took it for a test drive and loved it. The rest of the buying process was a breeze, and we drove away happily in our new car. Steve has since called to check up on us to ensure we still liked our new car. When the time comes to buy a new car, we'll make sure we check out Golf Mill Ford first.

soulak

30 de sep. de 2014

I've been leasing cars for a long time. Personally i hate going car buying. Sammy B provided me with the simplest car buying experience. I cant speak for the rest of the sales rep, but i recommended purchasing your vehicle from Sammy Bournias if your going to Golf Mill Ford

Seand22

29 de sep. de 2014

Golf Mill Ford will be where my family and I buy all of our cars from now on. We came in close to closing and instead of pushing us off Ray stayed later to help us close the deal. I really didn't need the expense of a new car but Ray broke it down and ensured we were satisfied. After looking at my new car the next day when it was light out I noticed some scuffs on the bumper. I called Ray and without hesitation they took car of it and reprinted it. They even went so far as to completely clean my car before I picked it up. Overall I'm extremely satisfied with my new car and would recommend golf mill ford to anyone looking to get a new car with great customer service.

mattmerkle

28 de sep. de 2014

Overall, I truly enjoyed my experience at Golf Mill Ford. Andrew Suntrup did a great job in making my experience so pleasant. He was very knowledgable about the vehicle and made the purchasing of my car very easy.

S_kelly

28 de sep. de 2014

My sales person was Andrew Suntrup and I had a great experience working with him and the dealership. I am a recent college graduate and this was my first car buying experience and it went great. He was very professional. They gave me a great deal and I absolutely love my car. I would highly recommend Andrew as a sales person and the dealership.

Nicolejohns

24 de sep. de 2014

I deal with Robert for couple years now. He always provided me with great service. I recommend Robert to all my family and my friends.

mysteriousstranger

21 de sep. de 2014

steve was very helpful in getting us approved for our car and making sure it was affordable.other dealers told us it couldnt be done and these guys did it! absolutley awesome

Lorelie Almalbis

21 de sep. de 2014

Our sales person is Darwin. He is simply amazing. Gives you straight facts and doesn't give you the run around. He worked with our credit situation and got us a BRAND NEW car were other dealers would have just wasted our time. If you had bad experiences with other dealers before...give these guys a shot. Look for Darwin, he's one of those guys who would tirelessly work for you just to get you what you want. Our whole buying experience was just amazing. I never thought we could walk out of a Car Dealership without any bitter after taste of another bad experience. We drove off SMILING and HAPPY. Thanks Darwin...Thank you Golf Mill Ford.

Nesci618

20 de sep. de 2014

Ruben is amazing, he really does his best to get his customers the best deal possible. I highly recommend using him, and will definitely be sending him my family and friends if they need a car.

missg86

18 de sep. de 2014

I had a good experience at Golf Mill Ford. I was helped by Mark Gurgone, Devin Bandy and Sammy. All three worked to get me a great car at a great price. My family has bought all their cars from Golf Mill Ford.

Heyza0712

15 de sep. de 2014

I rarely write reviews, this is probably my second one in my whole life. I must say I had a great experience purchasing my first car at golf mill ford. It was not a long process like I thought it would be. Few hours in and out. My salesman devin was very informative and knowledgable about my new car. Very nice guy. Management was also good. Very nice & happy environment. Thanks golf mill, will be coming back soon with my parents to purchase a car for themselves.

Alexander4296

13 de sep. de 2014

My sales experience was spectacular. I wasn't pressured or lied too. I was treated with respect and all my questions and concerns were addressed promptly. I highly recommend Golf Mill Ford and Mark Gurgone

Joey997

13 de sep. de 2014

I test drove a new car I was interested in purchasing with Mark Gurgone and it was a very pleasant experience, he helped me pick the car I wanted, I will be back soon to purchase it.

sarayax6

13 de sep. de 2014

I worked with Mo from sales to purchase my new Ford. Car shopping can be stressful, but he was incredibly helpful and patient. I never felt pressured or stressed about purchasing my vehicle.This is the way car buying should be. I look forward to referring other friends to Mo at Golf Mill Ford.

Andreahuerta2

11 de sep. de 2014

I had such a great experience at Golf Mill Ford! Miguel was such a great help to me and my dad. He got us to the monthly payments I need to be at and even put me into a more equipped car then what I was originally looking at. Even anyone's going to buy a Ford I wouldn't go anyplace else. Golf Mill Ford!!

Teacherlady

10 de sep. de 2014

Just wanted to say thank you to Mark Gurgone for all the assistance trading in my Fusion. Great service! Very happy customer, thank you for all your help.

Joe

10 de sep. de 2014

I have purchased a vehicle with Mark Gurgone at the Niles delaership and I just wanted to say what a great experience it was. I love my new Escape. Everything was seemless, the entire process was smooth from test drive to finace and trade in too! I just want to say thank you! If you are looking to be treated with respect and to buy a car from someone who cares about your wants and needs in a new vehicle, go vist Mark Gurgone at Golf Mill Ford in Niles

Hicham chahouati

10 de sep. de 2014

I bought my 2013 Ford C Max from the dealership. I was very impressed by the customer service that Mr Sam Moushi, he was very patient with me. He showed me all my options and negotiate a great price for me. I m so happy with my purchase and recommend this place to all my friends. Keep up the good work.

Li

2 de sep. de 2014

It was an very nice experience with Golf Mill Ford, I found the car with a nice deal and price. Because I am a college student so they provide me another student discount. That was great!

drmarkparisi

29 de ago. de 2014

We had the pleasure of purchasing a 2013 Ford Fiesta from Golf Mill Ford. Our salesperson was Sam Moushi. He was a delight to work with. He did not pressure us, but was very helpful in guiding us through the buying process. He was personable and very knowledgeable about the used car inventory. I would recommend Sam to anyone. He's top notch.

Thomas Serafini

28 de ago. de 2014

The customer service was very good. They should have more knowledge of the features of each car - do the research as questions are asked. The sales person seemed to guess at times. I would rather he/she look it up to get the facts. There are multiple financing/rebates available - they should have ran each option and given me the facts to make my final decision off of. They only did this on 2 options. I want to be clear, my salesperson was Very Good. My comments above are also true about the 6 other car sales people I have dealt with in my life. Also They should have walked me through ALL the gadgets of the new car. The manager was very helpful and friendly and the staff stayed for 2 hours after the close which Never happensThe finance person was very good in explaining things as well.

cjohns48

27 de ago. de 2014

My husband had worked with Darwin four years ago so when it was time for me to buy a car, I knew exactly who to call. Darwin was perfect! He understood my limits as well as my expectations and delivered a wonderful range of cars, both used and new, for me to test. He was friendly, patient, thorough and a pleasure to work with. I am now the proud owner of a 2013 Ford Focus and I could not be happier. Thank you, Darwin!

Marki-Mark

28 de jul. de 2014

We came to Golf Mill Ford shopping for a used small SUV, to replace our Subaru Forester, which we literally drove into the dirt. We were immediately sticker shocked by the new car prices. We told the salesman that we wanted a vehicle that was more 'utility' than 'sport'; Good blind spot visibility and back up visibility were important; as well as AWD/4WD for commuting in Chicago winters. A couple days later, the salesman showed us a used luxury Infinity crossover that we thought was too 'sporty'. Since we were there already, we sat in a couple of 2012 Ford Escape Limited SUV's: They had been sitting on the lot since our previous visit and had clearly been detailed and made ready for display. Seat and leg room were much better than our Forester. We liked the rear back up camera, and the object detection features, and were impressed with the view out the sides and back, compared to the crossover models. The sales team switched over into hardball sales tactics and wanted us to purchase immediately. They asked us for a 'deposit' (which we declined) and wanted to sell to us at a 'certified' price. Although we only tossed around a few numbers, they were quoting a price close to Kelly Blue Book Value for a vehicle in "excellent" condition. By this point, the time was way past closing hour, and they offered to let us take the car home for the night. The next morning, we took the SUV to the mechanic on the corner, who in a few minutes, pointed out the tires had been repainted black to cover up severe dry rot. Also the brake pads were bad, a front bearing was severely worn, and the torsion bars needed repairs. -- some of this is not covered under Ford's Certified Warranty, and we would have had to eat the cost immediately after purchase. Other needed repairs should have been covered under the remaining 2012 Ford Basic Coverage, and should have been completed by the dealer before detailing was completed. In any case, none of the sales team was tripping over themselves to 'make it good' and keep a customer when we returned the car that day.

Kristen75

9 de jul. de 2014

Went to Golf Mill Ford for our 4th car. Great service from Darwin, again. Got a fantastic price for our Explorer. We will be back for our 5th car for sure!!

JSL

28 de jun. de 2014

Look elsewhere, terrible experience & high pressure sales tactics. These guys have not changed with the times. I was down to two cars - the Ford and another brand. I told them exactly what I was considering, test drove the car I liked and asked them to send me lease and purchase pricing by email because I was pressed for time.They trotted out the sales manager to convince me to stay and "get it done today". I needed to leave and they promised to send me pricing by email. I waited 2 days with no pricing provided - talked to 4 different people trying to get a price. Finally, the guy said if i didn't come back to the dealership he wouldn't give me anything but the sticker price. "Your presence is your leverage" he told me. I bought the other brand - Ford lost the sale without even trying. They called again to try to get me to come in - I had already bought the other car and told them how disappointed I was - he followed up bay telling me he would give me $100 if I refer any friends to them. Unbelievable.

Luz S

12 de jun. de 2014

DARWIN WAS GREAT! THROUGHOUT THE PROCESS HE WAS HELPFUL AND INFORMATIVE! HE EVEN CALLED TO FOLLOW UP THE NEXT DAY TO THANK ME FOR MY BUSINESS AND ASK ME HOW I WAS ENJOYING THE CAR. I COULDNT HAVE ASKED FOR A BETTER EXPERIENCE. WILL BE BACK, THANK YOU!

Sally M

12 de jun. de 2014

Mo Khan was my salesman, but I also dealt with Mike the sales manager. Both were very helpful and made the experience smooth and painless. I never felt stressed or that I was really forced into buying the vehicle as I have at other dealerships. Very pleased and have found better service at another dealer yet. THANKS

Karen C

12 de jun. de 2014

Mark Gurgone was very informative and helpful every step of the way when we bought our F-150 from Golf Mill Ford. My husband was very pleased with his knowledge of the vehicle and his ability to work with us to meet our needs. Highly recommend to all friends and family. Will buy again. Thanks!

joanne1971

12 de jun. de 2014

I brought my son in to buy a car. We were treated with respect. We were made to feel special and that our business is appreciated. The sales process was quick and complete with no hassles it was a smmoth purchase.

Timothy Nartoph

11 de jun. de 2014

Smooth and fast process with Ruben Garnica. I came in with an amount to spend and the car in mind and he worked with me to find an Explorer that fit my needs and was exactly what I was looking for, within my budget. Very efficient, polite, and knowledgeable. Would buy again. A+++

Brian S

9 de jun. de 2014

Damian was AMAZING! He was very nice and helpful every step of the way. If youre looking for a salesman to buy from, buy from Damian! He did everything in his power to get us the best deal possible and he paid attention to all of our needs. Would definitely buy from him again and will recommend him to all of my friends!

Christopher L.

9 de jun. de 2014

I visited Bredemann Ford and then went to Golf Mill Ford and couldn't be happier. Golf Mill had a huge selection of New Escapes and from the time I walked into the store I was greeted by staff. THey made my car buying easy. Thank you

fizaaga

11 de may. de 2014

I had the pleasure to meet Mr Sam. He was very helpful and gave me driving tips for this Ford Escape 2014 was my new and first car.I was real nervous and Sam was very patient and helpful. Great customer service.

jason marks

19 de abr. de 2014

Horrible service AFTER u purchase. Sold me a car out of alignment and will not repair the issue.... terrible way to treat people! Never again......

HappyHuskyDad

15 de abr. de 2014

I was comparing dealerships as I was looking to buy a New Ford Explorer. I chose three dealerships nearest to my home. Golf Mill was the second one I visited. From the moment I pulled into the lot they were pouncing on you like a demented alley cat. I was barely out of my car door when I was already approached. I asked to see the woman that I had been emailing with since I had been doing some of my research online. The guy brought me inside and sat me down at a salesperson's desk. Then instead of the woman that I had previous contact with, they introduced me to a lady that it soon appeared that it must have been her first day working there. I typically special order my new cars as the color that I am interested in and the accessories that I like are not the usual ones ordered on the cars that are kept on the lot. So, I started to discuss what I was looking for and what they were able to do for me. She said that she had to speak to her manager and when she came back she said all they could do was basically a full sticker price offer. I could not believe my ears. During my emails with Golf Mill, I had received an offer from the woman that I emailed that apparently was a low ball offer (to get me to come to the dealership) on a car that "surprisingl' was no longer available. I was told the woman I had been emailing with was "in a meeting" and could not speak with me. When this salesperson said the best they could do on my special order car was this offer, I literally laughed out loud. When I got up to walk out, she ran to her sales manager and he came over and tried to wheel and deal with us. When I told him what the offer was that I had gotten at the first dealership. (Highland Park Ford, A dealership I would recommend) He said he would match that offer. I still had to laugh that considering the service that I had received to this point, I could not imagine how the rest of the car buying experience would go as well as repair service in the future. It really seemed to me that they are preying on uneducated car buyers. Take a look at the other reviews and notice that when a bad review comes in that there are immediately after glowing 5 star reviews (tactic used to keep their star rating up) For so many reasons, be wary of this dealership and just don't go there and save yourself the frustration. Lucky for the third dealership, Bredeman Ford because due to this experience at Golf Mill any dealership and salesperson would look amazing. I did buy my new Explorer at Bredeman and in the time since I received my Explorer they have been outstanding in most every area. Especially customer service. (I highly recommend Chester as a salesperson) To sum things up, Stay as far away as possible from Golf Mill Ford and give your business to Bredeman Ford or Highland Park Ford as both had some integrity and honesty to their car buying experiences.

Allie678

28 de mar. de 2014

I viewed a car listed on line, started a chat. Made a specific appt date and time to view vehicle. On my way after driving 35 minutes, I receive a call from sales person acknowledging appt and then he stated car was sold night before. Doesn't dealership have an inventory system in place when a car sells? I wasted my time, gas $ with Golf Mill Ford. I would never deal with this car dealership again. Also, I did find a car with another Ford dealership and had the best experience ever! Golf Mill does not deserve your business!!

Hawks fan

20 de mar. de 2014

great salesman. Very competitive pricing and techs that are willing to answer any questions I had. Would recommend to everyone to sit down and talk to them.

Angelina Dukala

18 de mar. de 2014

Darwin was extremely helpful in my search for a used car. He wanted to make, my experience of finding something easy. He asked his manager for cars that were just in the right price that I wanted to spend. He was able to get me a warranty and full tank of gas always helps. I could call or stop in at any time for his services . What a great person he is. I said no pressure and that's exactly what helped me decide he was the one to satisfy me . He wanted to be as helpful as possible, I would recommend him to family and friends . Thanks for a lovely experience.

stormy2063

27 de feb. de 2014

Darwin is the very best auto salesman I have ever met. I was looking for a diesel pickup and I first contacted Darwin on a recommendation from a good friend. There was one that was sold before i could see it, but Darwin called me about a week later telling me there was another one inbound. Darwin went far above what was required for him to do to make sure i got the best deal possible. He made sure the few issues it had were taken care of before i picked it up and i am very happy with the truck. i have already recommended Darwin and golf mill ford to a few friends and will see Darwin when the time comes for my next truck.

Greg5175

27 de feb. de 2014

My late father purchased two vehicles from Darwin, a 2005 Ford 500, and a 2012 Fusion. After I was in the market for a pre-owned vehicle, due to the fact I had just sold my 2003 Crown Victoria, I knew that Darwin was still at the dealership, and I knew I was going to get a straight answer on purchasing a car, with no attempts by him to add on unnecessary items. To say that Darwin went above and beyond the call of duty during the purchase of my 2008 Focus would be an understatement. Darwin had the vehicle I selected "certified pre-owned" (which came with a small warranty), had the car fueled up and detailed when I came to pick it up, and made the process of buying the vehicle as painless as possible.I would recommend Darwin and Golf Mill Ford for anyone that is in the market for a new or pre-owned vehicle.

BrianDJohnstone

26 de feb. de 2014

Darwin was very helpful and worked very diligently to meet my needs.I went in just trying to price things out and it worked out as such that I walked out with a great vehicle.DarwinThank you

Isacesar123

25 de feb. de 2014

I was very pleased with my purchase of my used Lincoln, I almost felt that I would not be able to purchase it , due to my credit history wasn't that good but Darwin Linsangan came through for me with a lower interest rate than I expected and to make it even sweeter a three year full warranty. Darwin even followed up after the purchase to make sure I was happy with my purchase and all was going well. Darwin will always be my car salesman in the future.

Radu N.

21 de feb. de 2014

Sam Moushi sales, Went to this dealer with the auto show offer "it pays to test drive". I gave Sam Moushi the offer to see that is legit and came back with it signed. When he asked about the test drive, he replied "I am busy now". It was an awful experience. Seems like he doesn't care about the needs and wants of the customers, but his own. I felt ignored and kicked out.

mjholder

21 de feb. de 2014

We were initially very undecided on which vehicle we wanted to purchase. Mike Jackson and Bryan Fulton were very informative and helpful in our decision making. We did not feel any pressure or rushed. They were both very professional and pleasant to deal with. We got a great deal and the overall experience was great. We would highly recommend Golf Mill Ford.

cano_pr78

15 de feb. de 2014

I purchased a 2014 Ford Explorer, from Golf Mill Ford and my sales rep, Christian Oceguera was great. I went to other dealerships but Christian's professionalism, knowledge and passion for Ford products really helped me with my purchase. Mr. Oceguera took the time to listen to my needs and made a recommendation based on what I needed. If you're looking for a new car and want an excellent car buying experience, work with Christian, at Golf Mill Ford. FYI - When I went back to the dealership to pick up my plates Christian spent 30 minutes with me making sure I was happy. Christian answered any questions I had. It was busy but he still took the time to follow up with me and I truly appreciate his customer service.

cratza

4 de feb. de 2014

Sales people were very friendly, but this dealer was unwilling to offer a fair price for my trade-in. Their trade-in offer was 3 thousand dollars lower than what I was offered by the dealer I bought my new car from

mniedorezo

18 de ene. de 2014

Great car, got a deal here!Like some buyers, I came in to purchase a new car I test-drove much earlier, this would be my first American car and the car exact car I wanted to buy down to every detail. Week later armed to the teeth with printouts, e-coupons, and online price estimates from other locations as well as internet club prices, I was ready to negotiate. My wife and I arrived on the weekend, it was busier than usual. Christian reviewed the information and came down on the price far below what I was expecting to pay. To top that off his manager Jeff gave me the most for my trade. Logically I was expecting the hammer to come down at the financing however Russel was able to get me the rate I requested, for the duration I wanted, with no hassle. Somehow the whole time there was no pressure, even when optional equipment and services were presented. We are thrilled with the car, the sales and service areas are very clean.Based on my experience here, I would recommend Golf Mill Ford.

Jeff Martell

23 de dic. de 2013

Mark Gurgone was extremely professional and informative. He made purchasing a 2013 F150 very easy. I would recommend him to my friends and family members. Thank you again Mark for taking such good care of a return Golf Mill Ford customer.

Fate

19 de dic. de 2013

Golf Mill Ford has been incompetent, misleading and even intentionally untruthful in their dealings with us during the purchase of a vehicle. In order to get five stars here, they'll bribe you with free oil change or other services. We didn't agree to do it. because dealing with them has been nothing but a complete nightmare. NEVER, EVER again. We have already told our family & friends to stay away from this place. Absolutely would not recommend or refer this place.

Edward Farrer

22 de nov. de 2013

Everyone was very nice and helpful. I was able to speak to mike the sale manager before I came in with my daughter and even though he was off the day I came in he had already explained the situation to a sales man that he had us meet with. The process was so fast and smooth. It was a great experience.

R Welch

18 de nov. de 2013

HIGHLY RECOMMEND THIS CAR DEALERSHIP-- They were so thorough, fast at processing applications, even poured my coffee!!! I had just come from a hellish competitor's lot.....These guys are incredibly efficient! Please go look.....do not buy anywhere else until you experience this showroom!!! Bada-bing!

Marko P

4 de nov. de 2013

Never had a car buying experienced as painless & smoothest process till my vehicle purchased from Darwin Linsangan from Golf Mill Ford! Truly a great rating on overall from beginning to end & the after purchased follow ups making sure of my completely satisfactions! Wonderful & professionalism combined with great deals who would be complaining & surely won't be me! Highly recommending Darwin for everyone in the market my family & friends will be going to deal with Darwin at Golf Mill Ford for sure! Thank you very much & will be back for our service maintenance needs!!!

gkruscinski

3 de nov. de 2013

On October 19th my son and I can in to the Golf Mill dealership to start looking for a car, Sammy Bournias approach us to see if there anything can help us with, I explain what I was looking to do, he said he can help us so we began looking at cars, even though Sammy is only there for a short time, I like to say he was very helpful and kind to my son and I even though we had him running back and forth looking for the right car and we found it finally, He was also very helpful when it came down to drawing up all the paperwork. I would like to say he is a very good Sales Representative. And then I got a call from Sammy to let me know that I was not able to keep the car and had to bring it back in, when I got there Anthony Quinones approach me to see if there was something he can help me with, I explain why I was there, he then began to help me trying to figure out how I can keep the car, he to was very helpful and kind even though I was a little upset, Anthony work very hard at helping me out to be able keep the car that I purchase a week prior. he to is a very good Sales Manager. I would send anyone to Sammy or Anthony to purchase a car because the two of them work hard in helping you. I am very grateful I had Sammy and Anthony there to help me.

Florian M

31 de oct. de 2013

We just came in at Golf Mill Ford to take a look at a new car. Mr. Ruben Garnica was a nice salesperson, very polite and fast to show us around the vehicles on the lot. We made a deal at your dealer and I appreciate Mr. Ruben's time, and honesty during the purchase of the new vehicle.Great staff at Golf Mill Ford.

Meghan Moore

24 de oct. de 2013

Mike the sales manager was outstanding and so helpful. I couldn't have wished for better service from anyone. Mo Khan the salesman I dealt with was so nice and helpful. This experience was totally stress free. The entire process was so quick and smooth. I truly couldn't have asked for better service from anyone. Everyone at the store was so nice and polite.

Glen Davis

21 de oct. de 2013

Great Overall service with my wonderful Salesman as always Darwin Linsangan! Just purchased my new 2014 Fusion & was my 5th overall purchased from Darwin at Golf Mill Ford! I know I'm not the only Loyal Customer of Darwin since his been working at Golf Mill Ford for 8 yrs & surely more!Take this seriously if you want great service combined with great deals! Thank you Darwin my salesman for life!

Kevin R

17 de oct. de 2013

The Filipino Salesman Darwin Linsangan put the great deal together for my new 2014 Escape Silver color that I really wanted! Thank you to his GSM Nick for using the savings & coupons & great trade value for my 2012 Focus! Overall Darwin called & followed up with me everytime there's a new Ford incentives! Thank you so much I'm surely a Completely Satisfied Golf Mill Ford Customer! To all other customer looking for good deal & great service go see my Filipino Salesman Darwin Linsangan & find out how great he will be for your next car buying experience!

Victoria K

14 de oct. de 2013

Mark Gurgone gave us excellect service at Golf Mill Ford. He was very helpful and did his very best to meet our needs. He was able to give us a car that we were looking for and it even had additional features that we weren't necessarly looking for. He was able to give us an excellent car at a price that we could afford. We are definitely recommending this Ford dealership to our friends and we hope to come back when we are ready for a new car. I would also like to mention Ziggy who was able to give us a good trade in price for our 2005 Ford Escape. He helped to make our new car affordable with our trade in. We really appreciate Mark and Ziggy for their great service.

Jessica P

30 de sep. de 2013

Excellent and very thorough job- really enjoyed my experience!

cricketbaylor

25 de sep. de 2013

Golf Mill Ford was an excellent dealership with whom to work as they explained the process step by step and made sure that I was comfortable with every decision being made. They helped explain how the car worked to me, which was very helpful because I was not used to driving a new car. I really love my Ford Fiesta, and Ray, Damian and Tony all took excellent care of me!

Diane Garrett

24 de sep. de 2013

I AM VERY HAPPY WITH MO CUSTOMER SERVICE. WILL CONTIUNE TO BRING MO MORE CUSTOMERS.

Linda Fitch

20 de sep. de 2013

The service was excellent Christian answered all my questions and was very knowlegable.

Jackie Beatty

16 de sep. de 2013

A+ Service. I feel secure buying a car from Mark Gurgone because I trust him. Very pleased with ford focus. Excellent, dependable service! Trust Mark Gurgone and feel confident purchasing a car from him.

tens

15 de sep. de 2013

I visited in Golf Mill Ford in the market for a Ford Fusion. When I called I was told that they had 4 or 5 in stock and if I let them know when i would be there they would have them ready for me to look at. Also told me that they were having their "one day factory invoice pricing sales event" where they would sell a car to me at the factory invoice price. Sounded good, so I told them when I would be there. When I arrived, the salesman took about 25 minutes to find the ONLY model that they had in stock. While I took it for a test drive, the salesman was constantly badgering me with questions about how I liked the car. The questions he asked were transparently designed to manipulate my responses. I knew more about the car than he did, and when I asked questions, I got the impression that he was making up answers that would help sell the car. After the test drive, we sat down at a desk and I asked about the factory invoice price (that the woman on the phone had promised me) and he said he couldn't give me that information unless I was ready to buy a car. I said "how can I commit to buying a car when I don't even know what the price you promised me is?" He said "if I'm going to negotiate with you I have to know you are going to buy." I said "I'm just asking for information that I was promised." After more b.s. he reluctantly got up, disappeared for about 10 minutes and came back with a paper that had the invoice figure. While I was waiting for him, I overheard another salesman not recognizing a person on the phone who he had apparently talked with earlier, covering his tracks by saying, "oh yes! we were just about to pull your deal for you, Sunshine." Sunshine????? - very insincerely patronizing. I got the overall impression, not only from the salesman who was "helping" me, but from the whole place, that I could not trust anything that went on here. It actually turned me off to buying a Ford from any dealer. I thought I was in a time warp from 1970 when this kind of stereotypical manipulative behavior ran rampant. Later I read (and wrote) a Yelp review, and saw that this is not an uncommon experience for people who visit this place. I later bought another car from a dealer where the salesman listened to me, was informed, didn't pretend to care about my concerns, was completely knowledgeable about the vehicle, treated me with respect, did not use high pressure tactics, saw me as a human instead of just a means to make a sale, and gave me an incredibly fair price.

Patrick Dillon

9 de sep. de 2013

great service from Mark! I was quite pleased with the service I received, felt comfortable with the deal, and am I very happy new Fusion owner thanks to Mark.

Sandra D.

4 de sep. de 2013

My sales person was absolutely great! I can not have asked for a better experience getting my dream car! Mo Khan was phenomenal and the whole staff was better than I could have asked for. Thanks guys for making my dream come true!

Carlos M

28 de ago. de 2013

went to golf mill ford needing a car that would get me out of a car that I owed too much money on and ended up with a new focus that I love. Mo was great in helping me with a delicate situation the finance dept was very helpful as well if you need a car go see chase at golf mill ford he and nick are the best Liked: Service, Value

Ged Urbietis

23 de ago. de 2013

Very aggressive and friendly enviornment. Mark was very helpful in trying to get me what I need and I walked out happy.

Bill Spencer

19 de ago. de 2013

Dominik & Paul did very well on choosing the right Fusion for me. They went above and beyond the call of duty. Thank you

Chris Huxtable

12 de ago. de 2013

Greeted me as soon as I got out of my car, was knowledgeable and helpful about showing me all the features of the car, and very friendly.

EmilyTT

11 de ago. de 2013

I was extremely skeptical about going to look at a car at Golf Mill Ford. I already had presumed that my experience was going to be an all around nightmare. My credit was far from perfect, so I was concerned that I wouldn't be able to qualify for a car loan as well. With all this on my mind, I decided to go anyway because its a few miles from my home. As I pulled up to the dealership, I took a deep breath and got out of the car, expecting those "sharks" to come attack me. No such luck. I walked into the dealership with a few friendly hellos and one gentleman opened the door for me. I was taken aback because this man wasn't dressed in a golf mill ford shirt, like the other men. He was dressed in a suit and very polished. He said, "Welcome to Golf Mill Ford, my name is Russell." I immediately felt relaxed and comfortable. I was upfront with him and explained my credit situation and he said no problem lets sit down and see if I can get you pre-qualified. Within 20 minutes he showed me what cars were within my budget. The second car he showed me was a Focus; I drove it and loved it. We went back into the dealership, I signed some paperwork and was done in about a hour and a half. Once my car was ready, he walked me to it and made sure I knew how to work everything. He took time to explain the functions of SYNC and I drove off. A few days later, Russell called to follow up and make sure everything was ok. This was my third time purchasing a car and by far the best experience I've had. Numerous friends and family members have dealt with Russell based on my experience and their experiences are very similar. He is professional, poised, friendly, and most important, helpful. If your in need of a car make sure you go to Golf Mill Ford and ask for Russell Shores

Roger Muhs

7 de ago. de 2013

i have not bought a car in 17 years and Mark helped me through the experience with respect and honesty. The next purchase will be here as well.

Susan Fowler

2 de ago. de 2013

Mark was great. Rubin was very nice and helpful. Rick helped with the sync and was very knowledgeable. All is well. This is the second car we have bought through Mark.

Fred W

29 de jul. de 2013

Darwin was not just good, but he was a great salesperson to deal with! Overall experienced was wonderful from start to finished! Management & Owners was great also! Service dept looks awesome too! Thank You very much!

Mary Miranda

24 de jul. de 2013

Though with butterflies in my stomach, Mark G. made me feel comforted. He was to the point and made sure he gave me the best price for being a first time buyer. My driving experience was a '67 Ford Mustang and I'm glad to be returning Ford again. Thank you so much.

Matt Linneman

18 de jul. de 2013

I was at the dealer last week wanting to buy a truck! Darwin was on his way home, but took his time to assist me! Didn't have the truck that will work then! Today Darwin called & thank me for the visit & actually had a truck in mind that will get me a bank structure approval for my current credit status! I was a Happy customer & took home a nice pre-owned 2011 F-150 with some cash down the GM Mario got me approved with affordable payments way cheaper than my Enterprise F-150 rental! Thanks Darwin & GM Mario for making it happen! Will be back for another vehicle in the future & send some referrals for overall quality sale services provided to me! Keep up the good work! Thnak you very much!!!

Elizabeth Gomez

12 de jul. de 2013

MOE WAS VERY PROFESSIONAL, ATTENTIVE AND MOST OF ALL A LOT OF PATIENCE WITH US. HE LISTENED TO OUR NEEDS AND TRIED TO MEET THEM AND AT THE END RESULTED US IN PURCHASING THE CAR! I AM VERY SATISFIED WITH THE SERVICE HE PROVIDED!

Meliisa M

8 de jul. de 2013

Ivan R. sold me and my husband a Ford focus.From start to finish, despite what other reviews say about Golf Mill Ford they are the best so far our salesman was very attentive to our wants and needs We will recomend Ivan and Golf Mill Ford to everyone out there

Lucia B

1 de jul. de 2013

I came to see the Filipino Sales Manager Darwin Linsangan that was highly recommended by many Filipino friends from Philippine Weekly! Darwin took good care of me & got the best price for the nice pre-owned Corolla, gave me good trade value for my old 99 Taurus & best of all got me the First time buyer approval, with low down payment & low monthly budget! Thank you very much to Golf Mill Ford & to our Kababayan Darwin Linsangan! Will be back for another vehicle for my son & will send referrals for sure to get my $100 Bird Dog!!!!

Mary Lee

25 de jun. de 2013

We came in, not expecting too much, but we left the place feeling great about our decisions. We had our eyes on a 2013 Focus SE. Our sales rep, Mo , managed to get us a good deal on it. He did everything to get us a good price. And in the end, we drove off with the car which I am now so happy about!

fxartist131

22 de jun. de 2013

I went into Golf Mill Ford looking for the new Focus ST after my current car had been flooded due to the heavy storming that had been happening. The salesman immediately came to ask if I needed assistance and I stated the reason for my visit. He asked if I wanted to test drive the vehicle, and I said no as I had previously at another dealership when I was narrowing my options the previous week. He proceeded to get the keys anyway to show me the interior of the car and all the functions that myfordtouch had to offer. While in the car, he started it and drove me around the block, despite my earlier denial to the test drive. I told him I was interested in purchasing the vehicle, and we went inside to work on the numbers. While inside, I stated that I was looking to finance on my own, and that if that was no a possibility I would have to come back later in the week with a cosigner. He said it shouldn't be a problem, and we continued with the transaction. About 30 minutes later, he went off to get me the financing and I sat around for about 2.5 hours waiting. He came back and told me I was approved through Ford, and he proceeded to take a 5,000.00 dollar deposit from my bank account. An hour after that, he said I was ready to head into the finance office, but that while I would be able to drive off with the car that day, I would have to return within the week with a cosigner. This was not what we had discussed or agreed upon when he took the down payment from me and I voiced my concern, and that I was unwilling to complete the transaction and that I wanted my down payment back. He asked me to hold on a sec, which turned out to be closer to an hour, only to return saying exactly what he had said going in. The manager was with him, and he asked why I had changed my mind so late in the process, and I told him in explicit detail. He then turned to his salesman and asked if what I said was true to which the salesman denied everything. "I thought so", the manager said and then proceeded to find a very nice, round about way of calling me a liar. He then tried to sell me other cars on the lot before returning my down payment. I walked out, saying that they wasted my time, and cost ford a longtime customer, which happened to be true, and as I was leaving, the manager was still trying to back up his salesman, and dealership. I called Ford corporate customer relations when I returned home and informed them to what the dealership was doing, to which they seemed truly shocked, appalled, and genuinely apologetic. They said they would contact the dealership and that I should hear back from them within a few days. I heard back from the dealerships customer relations manager the next day. With a feigned tone, he asked what the dealership could do to win back my business to which I quickly replied nothing due to their lack of professionalism. He then offered to see what he could do about the price, and that he would call me the next day to which I agreed. The next day, I did receive a call from the dealership, but not from the man I had spoken to the day before, from the very same salesman who had started this mess to begin with, and then flat out lied to the manager to save himself. He said they were still working on numbers and that I would receive a call the following day. The following day I did receive a call from the dealership, but this time by another employee, and from THEIR PERSONAL CELL PHONE (very unprofessional, not to mention that I don't want my personal information on someones personal phone), who again said that they were still trying to figure something out and that I would receive yet another phone call the next day, which I never received.

Hal Smith

17 de jun. de 2013

It's always a great experience. Over the years, I bought several cars at Golf Mill Ford and the service has always been excellent. Mo Khan is great. He is always very knowledgeable of the market and ready to help me and my family with a new purchase or just a question.

Aron Kane

11 de jun. de 2013

went to golf mill ford needing a car that would get me out of a car that I owed too much money on and ended up with a new focus that I love. Mo Khan was great in helping me with a delicate situation the finance dept was very helpful as well if you need a car go see mo at golf mill ford he and nick are the best Liked: Service, Value

BG&DR

5 de jun. de 2013

For a company to have success it starts with an excellent sales representative. This is why we must commend Bryan Fulton at Gold Mill Ford in Niles Illinois for the excellent job he is doing. The minute my daughter and I drove into the dealership, Bryan approached us with a big smile on his face and welcomed us. He showed us around the lot and pointed out all their specials and what they had to offer. We could tell he knew a lot about the vehicles in the lot because he was able to give us information on every vehicle he showed us as if he owned them all. Bryan introduced us to Devin Bandy and Jeff Angelini who are also two great sales representatives that were extremely helpful in providing us with further information about the vehicle we had in mind. We were very pleased with the offer that was given to us, Bryans excellent customer service skills and great personality that we ended up purchasing two vehicles. My daughter walked out with a Ford Edge and I walked out with a New Explorer. It is great when you have sales representatives that can produce maximum results for their companyBryan is an awesome sales representative. If you want a new vehicle, great price and excellent service, visit Golf Mill Ford.

bzbest50

5 de jun. de 2013

For a company to have success it starts with an excellent sales representative. This is why we must commend Bryan Fulton at Gold Mill Ford in Niles Illinois for the excellent job he is doing. The minute my daughter and I drove into the dealership, Bryan approached us with a big smile on his face and welcomed us. He showed us around the lot and pointed out all their specials and what they had to offer. We could tell he knew a lot about the vehicles in the lot because he was able to give us information on every vehicle he showed us as if he owned them all. Bryan introduced us to Devin Bandy and Jeff Angelini who are also two great sales representatives that were extremely helpful in providing us with further information about the vehicle we had in mind. We were very pleased with the offer that was given to us, Bryans excellent customer service skills and great personality that we ended up purchasing two vehicles. My daughter walked out with a Ford Edge and I walked out with a New Explorer. It is great when you have sales representatives that can produce maximum results for their companyBryan is an awesome sales representative. If you want a new vehicle, great price and excellent service, visit Golf Mill Ford. BG&DR

Jose G

31 de may. de 2013

Came back & purchased from our Kababayan Darwin at Golf Mill Ford in Niles, IL! Was happy with him then with our old Escape & completely satisfied again with our nice pre-owned F-150 Platinum! Great service & great price completes a Great deal overall! Thank you very much!

Hamimi Yata

27 de may. de 2013

I had a great experience at Golf Mill Ford. Mo K was extremely helpful through out the entire process. He was great at explaining everything and the follow up after the sale was even better. The price was also the best in the area. I will definitely come back when I'm ready for another car.

Edilberto Garcia

20 de may. de 2013

dealer was honest, i previously bought three cars from alrlington heights ford but last week they tried to screw me so i called golf mill ford and their sales man mark gurgone, a very professional sales man treated me with the utmost respect and i purchased a brand new 2013 focus, thank you mark, sincerly edilberto garcia

Joe

15 de may. de 2013

Golf Mill Ford did a great job helping me buy a new car. They worked with the finance team to get me the best rate possible that was within my price range. They put me in a great brand new 2013 Ford escape and Erin Realmo explained all the ins and outs of the car to get me familiar with it quickly. This was a great experience and they would not let me leave until I was happy. Great job Golf Mill Ford.

Debra Lina

10 de may. de 2013

The customer service was impecable from the beginning to end. Mo was great with showing me all the bells and whistles with never being pushy. Everyone in the dealership was also very friendly. The price was best in the area and with the customer service, I am definetely coming back to Golf Mill Ford for my next car.

MelissaRae

8 de may. de 2013

Saw an ad about a new car which & they had 120 in stock at a price point. When I called, I gave them the features I wanted. They had at least 5 or 6 I could see immediately. When I got there, they told me they have only 1 in stock and its manual. Shouldve left then. I didnt have a ride home because my car had been totaled so I figured Id see what else they had. I gave them a price range and what I was looking for. I saw my car and loved how it looked and drove. He gave me a price and we negotiated. Unfortunately my cell phone died so I didnt have access to the internet. While going over the paper work, we talked about the extended warranty. Since it was a used car and Im scared about getting ripped off, I asked questions about the protection program and they gave specific answers. I was told it covered routine things, including brakes after normal wear and tear. I asked them and they very clearly stated that the plan included routine wear and tear for 3 years. "You just pay $100, like a deductible. That is ALL you pay, including parts and labor." Since the plan included roadside assistance and I was paying for it w/another provider, I figured it was only a few dollars more per month than what I currently paid, so I got it. I left feeling OK. I didnt like the bait and switch but since I liked the car I ended up with better than what I went there for, no harm done.3 days later Im at work and a coworker asks what the car looks like. I do a google search to show her some pictures. Well what do ya know, I their ad see my car (I checked the VIN#), for well less than he quoted me and still less than what I negotiated. Coworker says: call them. they should refund you the difference. I called, complained, they said theyd send a check.1 week later, I have warning lights going off. A friend who worked on cars says, not a big deal, the sensor might have just come loose. It happens, dont freak out. I call and am told to bring it in at 7 am. When I arrive, Im told they cant work on it until the salesman gives approval & he comes in at 9. (why tell me to come in at 7?) The salesman arrives around 9, and Im told he wants to speak w/me. When I get to the salesman, he is clueless about why I am there, said he did not ask to speak with me, and asked what was going on. I told him, he didnt seem to give a crap, and said "Tell him so-and-so approves it." I go back to service & tell him this. He says he needs paperwork stating that. He storms off to sales and comes back about 30 mins. later saying he got approval and theyre going to look at it. He comes back about 45 minutes later and tells me the sensor needs to be replaced, no biggie, but while they were back there looking at the rear tires, he noticed it needed rear brakes, the whole shebang, replaced. I am stunned at this point. "I just bought this car A WEEK AGO." "Maam, this is just regular wear and tear. There isnt anything defective, they just need to be replaced as routine maintenance." "I realize that. I just bought the car a week ago. So they sold me a car knowing it needed new brakes." "Well they are going to replace everything for free." I shouldve told them to cancel the purchase and walked out. A few more weeks later, I still havent gotten my new plates. I call the secretary of state. Im told they shipped to my address a week earlier & to wait a few more days because they should arrive soon. I wait more than 3 weeks & still nothing. I call the secretary of state again. They tell me it looks like the dealer requested the plates be sent to them. I call the dealer. They tell me theyve been sitting there for over 3 weeks. I asked why no one called me. They tell me they sent a postcard in the mail. I asked why, after 3 weeks of not getting a response to their postcard, they didnt call me. I dont get an answer but I get an offer to pick them up that night. I tell them I cant and they offer to ship them overnight. I said, OK. She puts me on hold so she can pull them and put my work address on them for shipping. She comes back and tells me shell put them in the mail & Ill get them in a week. When I asked her about overnighting them, she said they only do that in certain circumstances and well...shes just the operator. I ask for a manager. After being rude on the phone, he agrees to overnight them & said they don't send them in the mail cause mail gets lost. But not hearing from me didn't make you think the postcard got lost?!?On day 90 after hearing some rattling, I take the car in. Needs new shocks. Not covered under limited sales warranty, not covered under extended policy. Service admitted me to me that sales lied about the policy. I told them Im speaking w/an attorney & will be picking the car up to have someone else look at it because 2 mechanics that I contacted & that I trust said it doesn't sound like bad shocks. Service says they have 1 HR of labor on the car & asks if they can charge me for 30 mins. ARE YOU KIDDING ME?!? DO NOT GO HERE. Turns out it wasn't shocks. These morons installed the brakes WITHOUT THE DANG HARDWARE KIT. Ive been waiting 7 weeks for a refund on the gap insurance & they claim they never got my paperwork. I WENT IN IN PERSON TO SIGN IT YOU MORONS. Worst dealership in history!!!!

Emil Us

6 de may. de 2013

Just purchased our 2nd Ford from our Kababayan Darwin at Golf Mill Ford! Replaced our Camry on our New 2013 Fusion! Very happy with everything & still excited on our new Fusion overall quality & styling! Will be coming back for some more for sure & will be sending referrals to Darwin! Again, Thank you for another job well done on taking good care of us, we will be customer for life! Keep it up & proud to have A Filipino Salesman at the #1 Ford Dealer in the entire Midwest!

KennethS

29 de abr. de 2013

Completely satisfied with our Salesman Darwin! We were glad to purchased from an Army Veteran who served honorable for USA! Disciplined & Professionalism he must be the role model of the dealership since he's been driving from Graylake, IL for almost 8 yrs! Sales people come & go but we know Darwin will be there for us after our purchased! From our hearts Thanks Golf Mill Ford!!!

Nancy Abrams

23 de abr. de 2013

just bought the new 2013 escape and i love it!!! mo was fantastic and help me get a great deal. i got exactly what i wanted for my trade and my payments were where i wanted to be. i was there for a while but Mo and his manger took great care of me and i am so thrilled to have my car. thanks again for making this experience much easier than i expected.

Don Sarubbi

29 de mar. de 2013

Moe was the most courteous salesman I've met in quite a while. He took the time to hear my dilemma and took the initiative to find a solution. Both him and his manager Antar was able to work out a price and solution to make everyone happy. After coming from another dealership being mistreated, it gives me a renewed view about Ford. Golf Mill Ford and their family should be the benchmark for great service and happy customers for Ford.

Olena86

28 de mar. de 2013

My check engine light went on. So I decided to take my truck to the dealer hoping they will tell me what the problem is. I did scan it with my scanner and read the code P0451. They did confirmed it and told me that I need to replace fuel tank pressure sensor which would cost $795 at their shop. I didn't have that kind of money at that time so I asked them to give me the part number so I can fix it myself (I usually fix my cars by myself). When I got home and started looking for part it appeared that they gave me the part number for the tire pressure sensor. I did pay $133 for this check up. They could've gave me the right number.ANother thing they were trying to charge me extra $17 for repairs which the didn't do. I asked them "what it is for?" They took the $17 charge off without any explanation.Will never go there again.Thanks for nothing

Priscilla

15 de mar. de 2013

We just purchased our daughter her new 2013 Escape from our Kababayan Darwin Linsangan at Golf Mill Ford! We had another salesman but when we found out we can actually deal with our Kababayan we decided not to talk to anyone else but him! We were actually at the dealership late last year in Dec & Darwin kept following up on calls, text & e-mailed us current Ford promo's! We promised to buy a vehicle from Darwin when we are financially ready which we did today & it was great as we expected! We traded our old 2002 Escape! What a small world because my brother actually purchased his old 2005 Focus from Darwin when he was at Woodfield Ford back in 2004! We will be coming back for sure when we're ready to upgrade our old 2009 Camry & get another Ford! Thanks to Darwin & his manager he worked with for providing us the VIP treatment Kababayan & Serbisyong Filipino! Sending more Filipino customers, family, friends & co-workers to get our $100 Referrals latyer on! Will be seeing you when we service our Escape & for those free washes!

Claudia Ruiz

7 de mar. de 2013

I came in with my father and two kids and Mark Gurgone and Ray Lacey received us with smiles and took care of us the minute we came in. Mark definitedly made sure that my father got a great deal with the rate and the warranty for the car that my father got. I'm considering coming back for a car for myself. Thank you Mark and Ray for your great and outstanding customer service.

Mark Cobarrubias

26 de feb. de 2013

No wonder why there are plenty & Multiple Happy Customers submitting feedbacks & comments for Sales Team Leader Darwin! #1 Top Notch on Customer service! #2 Gentlemen & Professionalims! #3 After Sale follow ups! Golf Mill Ford has a wonderful emplyoyee & asset for great example of sales team! I have purchased other make & models, but now become a loyal customer for Darwin's Excellence from Golf Mill Ford in Niles, IL! There were plenty of new faces in the dealership & they come & go, but Darwin has been there since mid 2005 coming from Woodfield Ford in Schaumburg, IL & will be there for a long long time! Keep it up & more power to the #1 Ford Dealer in the entire midwest!

lcacees

24 de feb. de 2013

I bought my first new ford explore xlt at golfmill ford its exactly what I was looking for great suv with plenty of room when I got there they treated us like family, the saleman ivan resendiz was great and show us a couple of suv,s and me my wife felt comfortable there because he was taking his time to showing us around and not pressuring us to buy the first car we saw,I would recommed this dealer to family and freinds.

CesarOrtiz

23 de feb. de 2013

Ivan Resendiz was very helpful in the buying of my moms first car. The knowledge and helpfulness of Ivan Resendiz was exemplary. This was the first stop we were making in the car shopping experience but after the great deal made to us we never made it anywhere else. If anyone is ready to buy a car and needs great help go here and ask for Ivan Resendiz.

kp786

21 de feb. de 2013

Everything was good until they had me sign. DO NOT PUT ANY TRUST in these people because they will not miss the opportunity to scam you. 1. Was not given the price I negotiated with the salesperson on the invoice. The selling price was higher by $895. The finance invoice I was given to sign had a total of the sale price + rust protection + taxes. The finance guy Fernando did not clearly break the price down with me to make sure everything was right. After I went home and itemized everything, I found out that the selling price was higher by $895. I got the selling price over email (internet price), which gives me additional proof of the price I was promised. I showed this to them to make the correction on the invoice and the are giving me the run around. They didn't call me back to discuss this, they didn't coordinate with the internet sales manager and the salesperson to verify my claim. There is a big disconnect between the internet sales manager, sales person, and finance. When I was given an offer everyone was very eager to reply to my emails and call me to lure me in for a deal, but when numbers did not add up after the sale, my emails are replied after days, after several calls, and still my issue is not resolved. I feel that I am constantly given the run around. No service after the sale at all... 2. Extended Service Protection, Safeguard, and Gap were thrown in the invoice without me asking for them.The Finance guy did not clearly go through the invoice to show me what was added after we negotiated a price. Even worse, the Finance guy made it clear that all of these are added free of charge to me because I would go through Ford financing, and that "Ford is doing this to protect their investment in case they have to repo my car". 3. Went to the dealership to cancel the Extended Service Protection, Safeguard, and Gap, and was told the finance guy, Fernando, who did my paperwork was not in and he is the only one who can process the cancelation. I live 45 mins away from the dealership, but was very willing to make the trips out there for service before all of this happened. I was asked to go the next day when Fernando is in, but when I did he was out and another finance guy processed the cancelation, which was a simple piece of paper that I had to sign. I don't see why this couldn't have been done the first time I went there. 4. Did not find out until after talking with Ford corporate that I had a 2yr/30,000mile basic maintenance on the car from Ford. This was never mentioned to me at the dealership. My guess is that it is because they wanted to charge me for every maintenance visit during those 2 years. 5. Couldn't opt out the VIN window etching that costs $300. I was promised that insurance companies will give me a discount for it. After calling two major insurance companies, AAA and All State, I found out that neither of them offer the discount for VIN window etching. I have since found out that VIN window etching kits only cost $30 6. Couldn't opt out the Rust Protection package that costs $1,395 Their excuse for not letting you to opt out is that they already apply one coating to the car. Then they call you after you buy the car to bring the car in for a second application. I doubt this rust protection package is protecting anything, other than their own interest in scamming you. Cars these days are made from the factory to better withstand rusting, no need for dealer addons. Don't fall for it!

JenniferBrown

28 de ene. de 2013

Worst experience ever. Twice! The salesmen are the slimiest!! SO MUCH BS. Just trying to get them to give me a quote took hours of listening to them hard sell, they refused to even give me a price, when they finally did, it was way more than other quotes. OVERPRICED - They had the car I wanted but wouldn't give me what I knew was a fair price, libertyville ford BEAT THEM BY $800 for the same car and I didnt even have to bargain with them to get it. I cant express how annoying and terribly treated I was at this dealership by TWO different "Managers".

gmswaff

18 de ene. de 2013

I was in the car business for a long time. So I know the good bad and ugly. My daily driver approached 130K. It was time for my 2005 Ford 500 to retire. I had bought one car from Darwin Linsagan already. I called him and explained my company discount through Ford. I emailed him discount numbers. He knew exactly about the discount. When I walked in he had keys ready to go for me to test drive. We thought that I would like the Fusion. However, it was not comfortable for me. I really was not happy. Darwin was very patient. I finally decided on a Focus after going around the lot several times (for over 3 hours). Darwin spent a lot of time with me and eventually made me a VERY satisfied customer.If that was not enough I got in a horrible accident 1 month later after my purchase. Darwin helped me plan ahead in case it was totaled. It was fixed but he put my mind at ease. We have plans to buy another Ford in 2013 and Darwin will be my salesman again. He is customer service oriented, friendly, and most of all knowledgeable. His contact info is:224 715 9933darwinlatgolfmillford.com

lorena_espana1977

18 de ene. de 2013

I want to thank Mr. Darwin Linsangan for finding a car that I like...almost an answered prayer for a person who doesn't have much credit history like me.I would like to thank the whole Ford staff for being such a pleasant people. It's a relief when a salesman like Mr. Linsangan doesn't just want to sell you a car but most importantly willing to help and very much available to talk whenever you have questions and needs. Plus free car wash and oil change...what else can you ask for.My experience with them was great.I would absolutely recommend Ford Golf Mill for your car needs. More power,sales, and blessings guys!

cmoreno20

10 de ene. de 2013

My experinece at Golf Mill ford was excellent. Everyone there is friendly, greets you with a smile and offers you their help. Darwin was my sales rep and due to his professionalism and great customer service I was truly satisfied with my visit and purchase. He made my visit and purchase easy and simple. He handled my purchase quickly and got me a great deal. I would recommend Darwin and gold mill ford to any of my friends and relatives.

rvines

22 de dic. de 2012

Their internet dept sent a quote on a car with VIN # on Friday Evening at 8pm. I went to see the car and the sales person came out with a different car. I was told they didn't have the car. Then I was told they had the car, but it was in their Oak Lawn dealership. After leaving, I went home and googled the VIN. The car was at another unaffiliated dealership in the area. Typical Bait and Switch. They were so dishonest I would never even think of buying car here.

cronusmac

9 de dic. de 2012