Sandy

23 de ene. de 2015

I have bought cars for myself for 35 yrs & 19 before that when I was married. I have never been treated as well as I was at Fulton Ford. The sales staff was helpful, polite & professional. The sales manager, Harold Love & sales staff Brad O'Dowd went out of their way to find the car that was right for me. It was the best car buying experience I have ever had. They are building a new facility & am excited for them. Thanks Fulton Ford for coming to our community. You are an asset & your employees are a wonderful addition to our work force.

Brian S.

20 de ene. de 2015

I just bought the 2012 Coyote 412HP Mustang from your dealership today. I was thoroughly impressed with my salesperson, Brad, who worked to make sure I got what I wanted. I also liked that I was only there 3 hours total from beginning to finish. The financing was great, with the payment I wanted. Fulton ford, you are great!

Linda H.

8 de ene. de 2015

Purchased a new 2015 Ford Explorer in October of 2014. Worked with Dusty as a salesperson and Mark as finance director. They worked to give me a deal that worked for me and succeeded. Loved my car but car had minor flaw in steering wheel trim. Service department attempted to do a small fix that didn't satisfy me. Dusty and Mark stepped in at this point, immediately ordered an entire new wheel and had it installed free of charge. I was very pleased with this level of customer service.

Joey

2 de ene. de 2015

This is a follow up to the previous posting of Trade too low. After posting this review I was contacted by the GM of Fulton Ford. I went in and discussed the deal with them and the explained to me they would have never let me leave the store knowing we were $500 away from making a deal that communication was broke down somewhere. So we have now closed the deal and they made every effort to make this situation right and did so with great service. They were very apologetic and i was approached by both owners. The owner also made it right with a free first oil change and tire rotation on top of making the deal work with the $500 difference we had. They all were very polite and excited to earn back my business as a local customer. If you are going to buy a car in Fulton i recommend these guys and specifically the salesman Tyler Kettle. I do buy cars yearly and these guys will continue to be my first stop as a local dealer. If you're coming from out of town stop here first and see what they can do. They did a great job at "making it right" for me as a customer. I am not easy to impress as a customer and I am truly impressed with Fulton Ford taking a bad experience and making it good for all parties involved without making me feel as a customer I was in the wrong in any way for having a complaint. So great job guys I will be back again.

Joey

30 de dic. de 2014

Offered me 1800 less than booked trade value on my car. I offered to put in another $2100 from my side to offset and they only came up $300. We were $500 away from a deal and they let me walk. This was the third time. Sorry guys there won't be a 4th. You gotta deal to keep locals buying from local small town dealers. But the big dealers will ultimately get the business of you don't cut it. Why not drive to columbia if they'll give me $1500 more for my trade and their vehicle is priced the same? You guys are not offering a reason to keep me buying from a local dealer. Twice you've lost my business to a bigger dealer. This will likely be the 3rd. Tell your sales manager to get it together. He's losing your business. Sorry it's the hard truth. I won't make the same mistake again. You have officially struck out. Lost a possible repeat customer who buys cars yearly over $500. I will say your salesman was awesome. But he's tied down by their decision. Bye Fulton ford. Lost my business I won't even get my oil changed there again. If that's how you work I'll put my faith somewhere else.

Whitney Beck

29 de nov. de 2014

A great place to buy a car and I will be back to buy all of my vehicles. Tyler Kettle was a very nice and respectable salesmen!

meliskalbert

16 de abr. de 2014

Mark, the sales manager is very, very unprofessional. He threatened to take my son to court, and told me how I should be raising my children. This is coming from him because my son decided not to buy a vehicle from him. Why would a salesman better yet a sales manager tell my son as he throws his keys back to him that he will see him in court AND tell me on the phone on how I should be raising my children. When did that become his job??? Why would somebody who should be in a professional manner throw tantrums in front of my son and yelling at me on how I should be raising my kids....and better yet, slams the phone down on me....not a good experience and would NOT recommend him to anyone looking to purchase a vehicle.

john

4 de abr. de 2014

in my review the people was nice and explained everything in detailed the cost was reasonable in price I just couldn't afford the truck

misse

2 de abr. de 2014

i thought they had some quality cars, but only in the upper price range. in low end the cars were either banged up or overpriced for really plain cars. the kid we test drove with was inexperienced and new(i'm guessing), but really tried to help find something in the right price range with the right criteria. he didn't know the stock very well, but he may have been brand new. i liked that the guy didn't immediately push the option of financing on a car i wanted but i couldn't afford. but it wasn't his goal. seemed very honest and respectful. clean but unorganized lot. polite salesmen. just not-so-hot inventory.