Dave Gansen

4 de jun. de 2016

I needed a vehicle as my wife is physically challenged, So I picked out a van. The wife uses a wheelchair and the van had no trailer hitch package so the dealer said he would add the trailer hitch and geve me a check to have one installed. Toyota does not install them anymore .So we settle on the van and was told the bank quoted a certain rate but when we went to sign papers they increased the rate by 1.5%. They told me th bank changed there mind and set it higher. after we hassled over that I got hoime and found out the cost for the hirtch was financed in my total to finance. Right? Are you kidding me that we have the scams going on at our local car dealerships. It should be against the law foer them to step on my interest rate from bank ans the hidding of expenses they said they would pay.

Mike C.

28 de ago. de 2015

This was the most frustrating and angering car buying experience of my life. I live in Cedar Falls so wanted to give the local dealers a shot at finding me a good deal on a Dodge Grand Caravan. I walked in and talked to a salesman name Derek. I told him about a bunch of 2014 SXT I had found online and asked if he could find me something similar for similar money. He found me a van the next day so I went in to look at it. It was a great van and my wife and I planned on buying it. We were $300 away from making a deal. Derek sent me home with the van to show my wife. I took the van back that night with the understanding that we were serious about buying it but were still a few hundred away from making the deal. The next day I tried to get ahold of Derek but he would not get back to me. I could even see that he had received and read a text msg I sent him from my Iphone to his. I guess he didn't know he had his msg setting set to let others know after he read his msgs. The next day I called him and he made up a lie about being off the day before. He called me back 3 hours later to tell me someone else sold the van while he was gone. I later found out that he sold the van to someone else the day he claimed to be "off" at a higher price than he was offering me to buy it. A different salesman sold him out to me and also revealed that the story he told me about the 80 year old couple that traded the van in was a load of crap too. Shady guy and a shady dealership. The other Dodge Dealership they have in Waterloo found out about what happened and said they would make everything right for us just to keep us as customers. Instead, they wasted 3 hours of our Saturday for a new van that was already over priced. I've never had a good visit to any of the Dan Deery Dealerships and that's why I have not and will not buy anything from a Deery. Everytime I've been to their dealerships I always watch the way the salesmen interact with the customers and the majority seem to try to "handle" the potential buyers. It's salesmen like Derek at the Dan Deery Truck center off main street in Cedar Falls that put such a sour taste in peoples mouths about used car salesman. Deery Dealerships and this particular salesman are the stereotypical used car salesman type. Do your research. Dan Deery vehicles are always higher priced than anywhere else in Iowa. That's why I bought a used Toyota Camry from Cedar Rapids Toyota in 2010 for $4,000 less than the sticker price of similar Camrys that had more miles on them at Deery Toyota. Drive a few miles and save a few thousand dollars.

avgguy

14 de dic. de 2013

you WILL be screwed over here. they won't let you leave without a car and will make up lies to make you get a car. Don't believe a word anyone says there just stay the heck away. Every time I drive by now I flip off the dealership. save your self the trouble and just stay away, I REPEAT STAY AWAY!!!plus cars are all $3000 over market value and they have tons of hidden damage on every vehicle.