lupis68

13 de may. de 2016

Michael Koenig was great as a salesman. he listened to us, got what we wanted. pushed the sale thru as quickly as he could.just a very nice gentleman with good knowledge and customer service. please go see him for your next vehicle!!

mrupert

9 de may. de 2016

Was treated like just another open wallet. When I arrived to pick up my car, James asked me to swipe my card without telling me a description of what was done, or even saying anything else to me at all. I asked to look at the invoice, and noticed I was being overcharged by around $200 from what he had quoted me. He did change it to what it was supposed to be, but did not receive an apology and he acted like it was no big deal and happens all the time. $200. Was very obvious all he cared about was receiving the largest commission possible. When I was called about what my car needed, he read off about 5 different things incredibly fast without explaining them at all. I was told my car had no coolant in it, but was not offered to have it filled and was allowed to drive off the lot with it still empty. Would not recommend Crown Nissan at all, and would specifically recommend avoiding James.

roxanne watson

6 de may. de 2016

Timothy Glenn is a great man...and a Awesome salesman he made it so easy to buy this car.....I would send everyone him and this dealship....Roxanne Watsonroxanne.watsonatmarriott.com

Amanda Mae Post

6 de may. de 2016

I love nissan and everytime I go I ask for Trae Stoner he always takes care of my car and I never have issues. sometimes the process is slow but the teach gets it down right!

TMaxx

5 de may. de 2016

I brought in my vehicle on 28 April 2016 for brake pedal goes to the floor and fuel gauge reading inaccurate. My vehicle was quickly diagnosed, fixed and ready on the date promised. When I picked up my vehicle the price was significantly lower than quoted price due to Nissan Customer Care, military discount and parts price match by the management staff. I worked with Nikki Corn on this visit who was worked with me on all of my request. I have also worked with James Whiteside in the past who has always been a straight shooter with me. Thanks Everyone

Mr Rockhead

5 de may. de 2016

Having been a Nissan owner for years and having experience working on them I'm pleased to say that James at Crown Nissan is a straight shooter and honest. Usually I bring my cars in with a idea of what's going on and he'll clarify it after hearing back from the technician. Have a car that needs service leave it with James and it's in good hands!! Also Jim is another knowledgeable service Tech who goes the extra mile for the customer

CoffeeMug

2 de may. de 2016

Very willing to work with buyers to arrive at the best deal for everyone. Do your research and make a reasonable offer. I would buy there again. Timothy was very professional. At first we didn't think we found a vehicle there we liked, so we left. But hours later we discovered one we missed and called him back. Sure enough, that was the one we bought. It's a car dealership, so yeah, there's a little bit of effort to try to up-sell you things you don't need, but all retailers, whether they are selling cars or colas, do the same thing. Just say "No thanks" and you'll be fine. And don't be afraid to walk away if you really think you structured a good deal. They'll either come back and accept it, or will honestly tell you they can't do it. In the end, we were very happy and so were they, which is how it should be.

Ty

2 de abr. de 2016

Got a call from sales agent Himansu D, advising cars that fit my search avaliable . Long story short this guy doesn't have common car knowledge, after advising him twice of car model I wanted to view. He got incorrect vehicle that matched the color & model of intended vehicle. The entire process took 2hrs due to him holding my ignition key for possible trade hostage when upfront he was aware my time is limited. Dealership is great,wonderful auto repair spotless location but please stay away from this salesman the headache isn't worth it.

Sam

21 de mar. de 2016

went in looking for a frontier and the salesman that helped us (Leon) was top notch. He went above and beyond our expectations. After the sale not so good. We were at the dealership for 4 HOURS just to buy a truck. I have bought many cars in my life and this is the longest it has ever taken. I would recommend Leon to anyone looking to buy, but might want to pack a lunch.

Jane8745

8 de mar. de 2016

I continue to buy cars from this dealership because of Debbie Turner. She is very knowledgeable and extremely helpful. I can honestly say that even with all the management changes through out the years she has always been there. I know that any time I need something I can call her and she will have it taken care of. She truly makes this dealership better and is the reason they have my continued business. I am not the only one who feels this way. Several times while waiting I have had conversations with other customers that feel the same way. Thanks Debbie for all that you do!

janm

5 de mar. de 2016

I had an excellent experience with Frank Liberatore. He was extremely helpful, thorough and made what could have been a very stressful interaction enjoyable. He was also very knowledgeable and explained how to use the various features of the car I purchased.

Jamesjohnson0770

1 de mar. de 2016

From the moment I walked in the staff was friendly. My sales person listed to my needs and concerns and found a solution for me. Even though my situation was less than perfect Frank Liberatore worked with me for hours until we got it right. If your in need of a car go to crown Nissan of Greenville. My experience was exceptional. One of the best experiences I've ever had with any company and any salespeople. Thank you crown Nissan of Greenville for being so professional and so good at your profession. These people really love helping people.

nancy48

17 de feb. de 2016

My time was very limited due to the fact that I had visited several other dealerships closer to my home Crown Nissan was my last visit for the day . Our time was limited as the day was ending and other personal obligations. Our salesman was very helpful in all aspects. He was very nice and personable. He listened to what we wanted and needed.and after few negotiations we were able to work a deal. Geat salesman!

irishinsc

2 de feb. de 2016

We had recently moved to Greenville. Our 217,000 mile Murano had served us well. But it was time to trade it in on a "new" pre-owned Rogue. Frank Liberatore is very congenial and personable. With his long- time experience, finds you the car you want within your budget. He is makes time listen to you and explain the value and benefits of each car in which you have interest. We felt "at home" with Frank and received an honest deal at Crown.

aileen2530

18 de dic. de 2015

I took my 2012 Versa in to Crown Nissan for service in March 2013 because there were problems with the clutch. No repair necessary, I was told. Now, at 9500 miles (1/2 the MINIMUM life expectancy of the clutch) the clutch is burnt out, the car is out of warranty, and Nissan wants me to pay for the clutch replacement - $2200! I talked with Lauren at consumer affairs, and she apologized that the problem wasn't caught in 2013. Doesn't that admit they SHOULD have caught it? The darned clutch was clearly defective, if it didn't last more than 9,500 miles. Lauren also suggested that I should have taken it to another Nissan dealership for a second opinion. Right, don't ever trust what your certified Nissan repair people tell you! Ugh.

Heavenlyeyes2k

5 de dic. de 2015

Timothy Glenn was very professional, knowledgable, friendly, and personable. He delivered on his promises. I'll always recommend Crown Nissan/Timothy Glenn to friends/family.

Joe33

20 de nov. de 2015

Our visit today was our second purchase from Crown Nissan and Tony Ciufo. Tony goes above and beyond to make the experience quick, easy, painless and friendly. John Kull did a great job working with my wife to make the deal work for us. We will be coming back again the next time we need a Nissan and look forward to working with Crown in the years to come!

Neil

31 de oct. de 2015

A friend recommended Frank Liberatore and I was glad he did. Frank is honest and knowledgeable. He was very thorough in explaining the features and benefits of the Nissan Murano. He treated me fairly and made me feel like I was a friend. It was a pleasure getting to know him and doing business with him and Crown Nissan.

Amy

25 de oct. de 2015

The salesmen (Timothy and Leon) were very personable and great to work with! We made several phone calls about a specific used vehicle we were interested in before heading to the dealership. The salesman was always available by phone and made sure all of our questions were answered before we made the long trip to the dealership to see the vehicle. It was definitely worth the drive!

Shelby

1 de oct. de 2015

After going to other dealerships in the area, no where compared to Crown Nissan on Greenville. Everyone there was extremely helpful, courteous and friendly. My salesperson Gerra, was very friendly, enthusiastic, knowledgable and understanding of my needs. I felt no pressure by anyone here and everyone provided me the answers to the questions I had. Gerra did a great job putting me into a car that I love at a price that fit my budget. I would recommend this dealership to friends and family and anyone that's looking for a hassle-free car buying experience with a professional, personable and helpful staff that goes above and beyond.

Businesswoman

1 de oct. de 2015

I began my experience with Crown Nissan online with Mahd Alnobani. He was fantastic! He was attentive, knowledgeable, and worked around my schedule. He was not pushy or condescending like some in this industry when they are working with a woman customer. He was able to find the exact vehicle I was looking for in hours. I got a great deal from Mahd and John! Later in the process, I was able to get a fair trade-in value on my car. Matt was a fun guy to work with in the paperwork stage. I have bought several cars in the past, but my experience this time was the most relaxed, and I felt that these guys really wanted my business. Thanks Mahd!

JR23

28 de sep. de 2015

Met up with Frank after friends pre-arranged for a Nissan Quest to be held for my arrival. The van was in great condition as promised and Frank dispensed with the paperwork as quickly as possible. His instructional tour of the car helped me get quickly familiar, functional, and on the road. The financial department was lightning quick - once an operator became available. Frank even made special arrangements for my unique situation regarding delivery of the vehicle tags. Thanks, guys, for a blessed experience. I and my family are enjoying our purchase.

Murano2015

26 de sep. de 2015

Frank knew the product well and took time with us to review all aspects of the Murano. He listened to what we were interested in and got the car we wanted.

David P

23 de sep. de 2015

We are on our sixth Altima since about 2000 - put on high mileage and trade in every couple of years. All but the first of these was from Crown Nissan. Our daughter also has had an Exterra and two Versas. We just traded in for our latest Altima last week and Robert Williams was tremendous - great to work with and gave us a wonderful deal. Tony Ciufo bent over backwards to make us happy. I would highly recommend Crown Nissan to any new car buyer.

Mark hill

13 de sep. de 2015

I would like to thank Himanshu Desci and the entire staff with the purchase of my 2015 Xterra. Himanshu was a great salesman he was very professional, answered every question I had, and made sure I was a happy customer. Himanshu and the finance department made I got the right price I wanted for my new vehicle. I would recommend Crown Nissan of Greenville to anyone in the market for a new vehicle.

jlh030

9 de sep. de 2015

I found a car we were interested in and contacted Frank about it. He assured me the vehicle was immaculate (it was!) and got us a great payment/interest rate we could afford. We are pleased with the car and deal we received on it. Great work guys!

biggirlstatus

8 de sep. de 2015

As I did not invest in a new car yet, when I do it will be from Nissan of Greenville, Lord willing. Preferably from Mr. Timothy Glenn. Yesterday, I went looking for a possible new vehicle. I was scared because I have just recently graduated college and know that this will be my first "big girl" investment (apart from college) haha...I have only heard stories of salesmen being crooks and all. So, I was a little timid. Once I met Mr. Glenn all my worries were gone. He was super friendly and was more than willing to work around the price and offers that was ideal for me. I hate that I cannot buy at this very moment, but when I do I know exactly where I will go!! See you in a month or so Nissan of Greenville.

jhs2012a

3 de sep. de 2015

I went to Crown Nissan to get more information about purchasing a pre-owned Nissan Rogue. I worked with Timothy Glenn and he was very helpful. He gave me all of the pre-owned vehicles available and he let me test drive one. When it came down to deciding what was going to be the best purchasing option for me, Timothy was able to get me a fantastic deal on NEW Rogue which was more that what I could have ever expected. Timothy made sure that everything was taken care of, and I felt very lucky that he was there to help me. Thank you.

iheartmyaltima

1 de sep. de 2015

Frank, Jon and the entire staff at Crown Nissan made our experience pleasant and efficient. They went out of their way to make sure we had the vehicle that we wanted at the best price available. I am extremely happy with the purchase and will certainly recommend Crown Nissan of Greenville to all of our friends. Once the purchase was made, Frank did not stop being of service. He thoroughly trained us on all of the car features and made sure we understood how to use all of the latest technology. He was very knowledgeable about the car and was with us until we drove the car off of the lot.

ED

21 de ago. de 2015

My first visit to this service department. I was very pleased with the friendly service personnel and the quote of what they would fix was what I paid. The car had been washed and the tires shined. I can't be more pleased.

Pat

18 de ago. de 2015

We needed to replace a lease Chevrolet Malibu. We negotiated for two cars with Crown and chose one. They took care of everything. They closed out the old lease directly with Ally/Chevrolet including the close out payment and took the Malibu on the spot.We drove out with the new Maxima and it is a dream car.The deal was a "right offer" on the first offer based on us having shopped around.Desai Himanshu did a super job to the very end including every detail.

rfoglia

5 de ago. de 2015

Foreigners can have the best chance to lease a brand new car without a co-signer. The dealer takes a lot of time to show all information that I need to take a decision.

Techiemathgirl

30 de jul. de 2015

We had a wonderful experience purchse a vehicle from Crown Nissan of Greenville, SC. Our sale man, Frank, went over and beyond our expectations for service. He not only gave us the absolute best deal, but was very kind during the process, ensuring my parents were well taken care of with drinks and snacks when needed. He was an unique individual that felt like a friend by the time all was said and done. Buy your car at Crown Nissan; you won't be disappointed! C.Rhodes

Carguyrobert123

27 de jul. de 2015

I viewed the vehicle I desired on-line and when I entered their dealership I was assisted quickly and the salesman made sure I was acquainted the product thoroughly. They worked diligently to acquire the deal that I requested and they delivered exactly what I wanted in reference to financing and terms. I would definitely recommend their dealership to anyone looking to purchase a new or used vehicle. I am satisfied and will do business with them in the future.

Rose

27 de jul. de 2015

We received good service and are satisfied with our car. Would recommend to others. Thank you

Mike&jenD

26 de jul. de 2015

We worked with Mike Keonig and Matt Whitaker and the personal attention was outstanding. They were fast, efficient and willing to answer all of our questions without hesitation. The only hiccup we had was the retail v. Crown price was for some reason flipped on their advertisement which made us feel like the dealership was maybe trying to pull a fast one. Thankfully to Mike & Matt they got us a good deal and we walked out happy. Two thumbs up for Mike & Matt/ Iffy on the internet price game...

K.metcalf612

19 de jul. de 2015

I worked with Mike Koenig. He is AMAZING, he is caring and awesome at his job. If it wasn't for Mike my family and I wouldn't have the car we do now. He made things possible for us to get our car. I would recommend Mike to anyone.

wolverine 2

13 de jul. de 2015

everything has been a positive experience except when we bought our new nissan we were told we had to pay 300 for 1 oil change and 6 detail jobs on our car. didnt want to pay for this but told i had to it was part of the package. oil change went well but the detail job was a rinse off and a light vacuum. i was expecting a detail job like i would get at a detail shop. not close, but they did give me a tank of gas another oil change and a FULL detail job next time. was pleased with the way they stepped up but dont pay the 300 dollars for this service, you will be disappointed. but other than that the price was great on the car and the people real friendly.

John from Simpsonville

7 de jul. de 2015

Crown Nissan has serviced my 2007 Quest van since I moved here in May of 2012. The service department has done an excellent job of keeping my van running with no breakdowns on the road. I recently took it in for an oil change and tire rotation. This work and all other work was done with no need to return. Crown apparently has a professional staff of mechanics and service managers.

Breadman

4 de jul. de 2015

I went to the Crown Nissan after trying to purchase the same vehicle at another dealership. The other dealership played all the typical used car games so when I arrived I told Tim, the salesman that met me on the lot, I just wanted to buy a vehicle, no games. Well, that's just what I got, other than some minor discussion about my trade, I was in and out the same afternoon with my wife's new vehicle and home just in time to give it to her for our 26th anniversary. I would definitely recommend Timothy Glenn and the folks at crown Nissan to my friends and family.

Abuckingham28

30 de jun. de 2015

I change cars, a lot, and in doing this, I've dealt with several salesmen and dealerships. Crown Nissan was by far the best dealership I've felt with in the ten years I've been buying cars. They were beyond patient with me and my needs, they made sure I was relaxed and comfortable and worked hard to get me into the SUV I wanted. They made me feel welcome and it was a very easy car buying experience. Thanks Jermaine, Matt, and Caesar! Ashley B.

On the lake

30 de jun. de 2015

I was pleased with all aspects of Crown. They found a car for me within an hour and sent for it the next day. Very professional and helpful. Tim was funny and spoke to me like he knew me for years. :)

Happy Customer

29 de jun. de 2015

I found Crown Nissan of Greenville about a year and a half ago when I moved here. It is a wonderful dealership with a fantastic Service Department. I have an older 1998 Nissan, and the service department keeps it running smooth. They listen to exactly what the customer wants done with their car, and they effectively take care of the service that is needed. They also let you know if anything is wrong with the car you may not know of with their complimentary inspection. The service advisers David and Jeremy really show appreciation to you as a customer and are very attentive to your car's needs.

30 yr Nissan Owner

28 de jun. de 2015

My closest Nissan dealer is 2 miles from my home, but I travel an additional 13 miles to do business with Crown Nissan. I moved to the area over 6 years ago and my family has purchased 4 new Nissans from Crown and I continue to have my 2004 Sentra serviced at the dealership. The reason we purchase our vehicles from Crown is the service department.

taree

25 de jun. de 2015

James took care of everything i needed for my Nissan. I will be glad to come back here again.

Frank

25 de jun. de 2015

From the moment i pulled in Jeremy Norris greeted me with professionalism and was able to determine the problem ! He explained exactly what they where going to do how long it would take and how much it would cost ! He took me into the waiting room and offered me some water while I waited. Once the car was done, he came back in the waiting room to get me. I paid and he said if you have any questions please feel free to call me. Very happy with experience and will return

Mary Jo Cobb

23 de jun. de 2015

Mr. Jeremy Norris was my service advisor for this visit. He was very polite and was knowledgeable regarding the service that was required on my vehicle(oil/filter change). Also, during this visit it was found that I was in need of tires and he quoted tire prices. He was very understanding when I told him that this would need to be discussed with my husband. When I got home I had my husband review the invoice and he will take care of tire concern.

Janice and Steve Childress

18 de jun. de 2015

Our salesperson, Frank Liberatore was terrific! Very personable. Also kudos to Donna Phillips. Very friendly people and they helped to make our buying experience a very pleasurable one.

Joy

15 de jun. de 2015

A wonderful experience in the service department. Kindness, professionalism, along with skillful workers is always reassuring when my car needs service. Thank you!

esb711

13 de jun. de 2015

I had my eye on a used 350z at this dealership. I asked them to hold it, which they did, and then I made flight arrangements to come pick up the car and drive it back home. They even came and picked me up from the airport! The crazy thing that happened though is that the stock nissan wheel on that car had a defect, so on the way to pick me up, the car wheel failed on the car salesman (Cesar... poor guy, he was so sorry and so kind)! But they rounded up another vehicle to get me. They offered to either find me another similar car or pay for my airfare home + hotel room. They were awesome and great with customer service. I ended up getting a newer better model of the car i was after for a good deal. They were very very helpful in such a difficult situation. Also, the finance lady Donna Phillips was super helpful, along with the general manager. They went out of their way to make sure everything worked out for the best.

ramoody

30 de may. de 2015

Purchased a 2015 Altima from Crown Nissan Greenville and Michael Koening and it was a great experience!Recommend you see Michael for your next car!

KathyC664

30 de may. de 2015

I recently purchased a 2015 Nissan Murano from Crown Nissan. It was the best car-buying experience I have ever been through. The salesman, Frank Liberatore was very professional and extremely knowledgeable of the product. He answered all of my questions and provided me all of the information that I needed for this purchase. Matt Whitaker took care of all of the necessary paperwork in order to complete the purchase. He too, was very professional and welcoming. I highly recommend Crown Nissan for a stressless car-buying experience. I bought my previous car from Crown Nissan also. I had every bit of the service on that car done at Crown as I will with my new car. Do not hesitate - visit this dealership for your next car purchase.

Ktjgreer

26 de may. de 2015

Crown Nissan of Greenville provided excellent customer service in my used car search. After not finding what I was looking for on their lot, the salesman and used car manager found what I was searching for within my price range. I can't say enough about my experience with everyone from the salesman to the, the used car manager and the finance managers!

Kathy C

26 de may. de 2015

It was a pleasure returning to Crown Nissan of Greenville to purchase our youngest daughter's 2013 Mazda 3. We had purchased a used 1-owner loaded 2002 VW Jetta for our older daughter from your dealership 4 years ago. The car runs like a tank, and since she was very pleased with her purchase and experience at Crown Nissan, we decided to give you folks another opportunity. You did not disappoint. Thanks again for a great/non-stressful experience purchasing another vehicle. The Cleys Family

Gib1234

25 de may. de 2015

When entering into the dealership no one would help us. Went back outside salesman Frank and the general sales manager(forgot name)greeted us with a smile and a handshake . From then on Frank took his time and explained everything as if we were his family and not potential buyers!

N & N buy a rogue

19 de may. de 2015

This was our first visit to Crown Nissan.Frank Liberatore became our salesman. Perfect experience.Best we ever had.We drove out with a new Nissan Rogue.

NISSAN2015

18 de may. de 2015

Recently, my husband and I went car shopping at Crown Nissan in Greenville, SC. We were impressed by the professionalism of the management staff, but specially by our salesman Mike Koenig who made us feel comfortable throughout the entire process. He was very patient, informative and diligent with all of our questions and concerns. It was Mikes friendliness, politeness and product knowledge that truly made the difference for us. At the end, we ended-up buying a 2015 Nissan Rogue SL AWD in the exact color and specification we desired making this the most pleasant car buying experience we have ever had. Having done a lot of preliminary research including contacting multiple dealerships around town; our impression was that a lot of salesmen didnt do enough of a good job to properly inform us of all our options. This was not our impression of Mike Koenig; he delivered an incredible service which ultimately helped us to make our purchase decision with Crown Nissan. He has ensured that we will be coming back to your dealership for years to come.Best Regards, Diana & Javier Barrios.

Kelly123

13 de may. de 2015

Looked around for several different types of vehicles. Found cheapest prices here on all. Frank was very helpful, followed up, and helped me find what I needed. Usually I go through it buying a car and negotiating. They gave me great prices from the start. Go see Frank!

Olivianicolee10

13 de may. de 2015

I came to Nissan of Greenville and Marcos met me at the door and asked what he could help me with. I was surprised I was greeted at the door because I look so young and most people do not take me serious. I was very impressed that they have me the same attention and effort as they would an older customer. He showed me the perfect car I wanted and made it possible for me to get it. The service was very quick and he was very nice and helpful. I had to bring my car back for a treatment and the wait was going to be about an hour and he drove me to the mall so I didn't have to sit there and wait. I was also greeted by the other workers and offer complimentary drinks. The service was exceptional. I will most definitely recommended this dealership especially Marcos. I will be going back for another car in the future. Great experience very happy.

Frank G

2 de may. de 2015

Ms. Hill in service section was very help, polite, professional and the service was very detailed and informative.

Daniel

26 de abr. de 2015

Just purchased a new 2015 Titan from the gang at Crown Nissan. The selling point for me was a single phone call from Kathrynn Jenkins (the only personnel phone call from all dealers contacted.) This made me feel that they were really interested in my business. When we arrived at the dealership we were made to feel like we were appreciated and important , and I have to say that the buying experience was the easiest transaction we have encountered with any dealership, anywhere in SC. I give my highest marks to the team at Crown Nissan, Kathrynn Jenkins, Brian Bentley, and Mike Koenig were all fantastic in the area of sales , and Jeff Avery in finance , who went out of his way to set us up for the deal possible in financing our purchase. I would recommend that anyone looking to purchase a new or used vehicle give these guys serious consideration before making that next purchase.

Sherry Rector

18 de abr. de 2015

First Nissan purchase.Will not be my last. Sales people courteous and helpful. complementary refreshments nice

sarena

7 de abr. de 2015

Mike is absolutely amazing. I bought my car in 2013, a new altima. I originally dealt with Al, which no longer works here, but due to his experience i went back with the intention of purchasing a new maxima just because of my great experience with this dealership. I had never worked with mike before but was IMMEDIATELY impressed with him during our first consult. He was absolutely amazing with working with my needs and my budget. He was very understanding of my concerns, and very patient with me being indecisive. I was so pleased with his customer service that every time i go to nissan i always check to see how him and tim glenn are doing. these two are absolutely the best salesmen i have dealt with, not only do they represent the product well but they sell them selves very well also!!

caleas

7 de abr. de 2015

I have purchased 2 Pathfinders in the past 3 years from Frank, and both times I have walked away thrilled with the price and with the service that I received. I would recommend him to anyone.

Bob Jones

1 de abr. de 2015

Have bought a 350Z, Titan, Versa, 370Z and now a Rogue from Crown Nissan. They must be doing something right because I keep coming back.The staff was friendly, polite, knowledgeable and professional. Robert Williams, John Kull and Derrick Hill all greeted me by name, even though I had not been into the dealership for over a year.The Crown staff appreciate the value of my time, and do not give me the run-around. They really bent over backwards to work through problems with my trade-in getting issues resolved in record time. I understand that they need to make a profit to stay in business and they understand that it can't all come from my deal. Years ago I would never have thought I would say this about a car dealer, but I genuinely like these guys. God willing, I'll be back. Now I just need to save enough for a GTR! Oh yeah!!

Ted SC

28 de mar. de 2015

Customer service was excellent. I would recommend and buy another car from them. Brian was very knowledgeable explaining the different features on the vehicles. I also look at a Maxima but chose the Altima because I didn't want a V 6 and a car that burned premium gas. I wanted a car that would get good gas mileage, The Altima has great features and a great look.

Pam

27 de mar. de 2015

I received Excellent service from the entire staff. I even received extra special treatment by having them deliver my new Altima an hour away to my home.I really appreciate the time, care, help and service provided to me the moment I walked in and Mahd Alnobani offered his assistance to me.Thanks Again Crown Nissan !! I will be recommending you to everyone I meet. A satisfied customer, Pam

Librawoman

26 de mar. de 2015

My husband and I were at Crown Nissan dealership and bought a 2015 Nissan Rogue. We were very impressed with their dealership and the professionalism of all the mangers and sales staff.We were especially impressed with our sales person, MIKE KOENIG. Mike was very knowledgeable, friendly and courteous to us. He is an exceptional sales person, and a very important asset to your organization. We also met with Mark Lynch (Business Manager), who assisted us with financing the vehicle. Mark was also very knowledgeable, friendly, and was able to make the monthly payment fit our budget.Crown Nissan has made this a pleasurable buying experience, and I would recommend your dealership to anyone who is in the market of purchasing an automobile.We look forward to driving our new Nissan Rogue for a very long time.-----md/rd

admstearns

25 de mar. de 2015

We worked with Frank and leased a 2014 Nissan Sentra. It was truly a pleasure working with Frank. I highly recommend this dealership and will likely return to look at some used Nissan Altima's.

Marisa

25 de mar. de 2015

This was the best car buying experience ever! My salesman made it as easy as 123. I said what I wanted and it was done.

rob4tg

22 de mar. de 2015

Greg Weneck was a pleasure buying my Nissan Rogue from. He explained everything the way it should be and also his boss came out and sat down with me as well... I would highly recommend.. Bought my last Nissan for myself in 05 from another dealership but they were not half the staff that Greg and Crown Nissan is...If you need a car and want people to be totally honest and no smoke and mirrors like other car dealers go see Greg and all the others at Crown Nissan of Greenville.Jimmy Moser of the service department also stopped by to say hi and make me feel welcome who I had known previously from working on other vehicle.

Patty

21 de mar. de 2015

We had a fantastic experience at Crown Nissan of Greenvile. I could not be happier. The car we came to look at was disappointly not what we were looking for but our sales person , Mike, was wonderful and not pushy at all. He helped us find the perfect car for us. With the help of the sales manager and Mark we could not be more pleased. Thank you!

BAHinLaurens

19 de mar. de 2015

Just bought a new car from Crown Nissan in Greenville. This has got to be the friendliest car dealership I have ever encountered. I really enjoyed working with my salesman, Frank Liberatore, who found the perfect vehicle for me. In fine sales form, Frank talked me into spending more than I intended, but I am very pleased with my purchase. I feel like I got a good deal and the staff at Crown Nissan were wonderful to work with. I would recommend Crown Nissan without hesitation. Big thanks from Barbara Howard!

Kenny

7 de mar. de 2015

Again I want to Thank Everyone especially Donna and Mike for being patient and working with me on our Purchase , Thank You Very Much Kenny Collins

Vette1

4 de mar. de 2015

Used car purchase-Corvette.............As a multiple internet/out of state purchaser, I have never experienced a friendlier and more considerate sales employee as Gregg. During the entire process he kept me informed and completed the sale as a true professional. Upon delivery, the vehicle was exactly as stated and more! This dealership is lucky to have someone of his caliber. If anyone is skeptical of an internet transaction, please check out this dealer. No pushy sales staff here! From an enthusiastic customer who purchased a vehicle sight unseen!. T. Teal-Melrose, NY

greber227

1 de mar. de 2015

Thanks Mike for the great service and getting my 2015 Rogue and my daughter's Used Chrysler Aspen. We knew that the circumstances you had to deal with of our financials were going to be a challenge. You went to the mat for us and we came away with excellent deals. Thank You for caring about us enough that there was never any pressure put on us. This is why I and her have come back to Crown Nissan for our automotive needs. Thank you Mark for the financial side of the deal making it go so smooth, and less time consuming. The service was great at getting the vehicle ready and making our whole experience enjoyably.

rhw199

20 de feb. de 2015

Good buying experiance! Marcos was very helpful and did not try to snow us as some dealers did. Would come back when in need of a another vehical.

andrearcis

17 de feb. de 2015

By a car at Crown was well worth the drive! Marcos was so helpful!! I was so glad I could come to a dealership that was friendly and cared! Thanks so much!!

ziontheman

3 de feb. de 2015

Frank was the most accomodating and straight-forward salesman (of any type) I've encountered. We came with a specific vehicle type (pickup) in mind, but bounced between brands and sizes. He never expressed or implied any sort of frustration or impatience and he was more than willing to listen to our back-and-forth about price, payment, preferred vehicle, etc.That being said, it still took well over 5 hours to come in, test drive, and drive away. When I look back though, Frank did go to another dealer under the company umbrella and picked up a vehicle that interested us, he did gas up a truck or two, and he did have to find a battery box for one fresh-off-the-truck test drive. Maybe I should be giving him credit for ONLY taking 5 hours.The contract side of the deal was as painful as it always is, though the lady at least let us read the paperwork instead of trying to get us to just sign it. The only bad spot to the day was being asked if we wanted an extended warranty on a Certified Pre-Owned vehicle with 69k miles and 5 years of powertrain warranty remaining...I rhetorically asked if she thought I needed a warranty and she said, "well...it is built by humans" which made my confidence in the truck fall a little. I know she's supposed to push the warranties so I didn't make much of it, but way to sell confidence in your own brand!!!Frank was great, if he's free, sit down at his desk next time you want to buy something and you won't be disappointed.

karl voss

30 de ene. de 2015

I leased another Nissan Altima. Frank took me through the experience with care. I turned in my 2012 and got a new 2015. Every person I talked to was friendly and interested in my needs. I didn't have any problems with any phase of the process. I was told the new 2015 was much better than the 2012. I had to drive it to find out. It is true. The 2015 Altima is a pleasure to drive. Very comfortable, handles well, smooth performance, and easy to drive. Frank is a gentleman and interested in satisfying the customer. His interest in showing me all the new features helped greatly. I would recommend Frank and this dealership to anyone. Thanks Frank.

Diamond

29 de ene. de 2015

Got a great deal. Greg mark and John were great! Love my new car!

ssgebhart

27 de ene. de 2015

Frank Liberatore sold us our new Murano (1915), He was so personable and friendly and very professional as well. We truly feel like we have found a new friend, He was very knowledgeable about the features of the new model! As we are growing older he carefully pointed out the newest technological advances and safe driving technology in the new model. This will help us . Upon purchase he activated an incredible number of items that would have been very difficult for us. Great experience. He took great care of us even after we had purchased the car.We purchased a previous Murano there and have used their service department for 5 years and have always received excellent service.

ArlinV

23 de ene. de 2015

Our thanks to Jermaine for a great purchase experience. He is very customer focused, and knows his product. We purchased a new Rogue, and it appears to be a great vehicle in keeping with the other Nissans we have had over the years. This is the 11th Nissan/Datsun in the family since 1972, the most recent being a Maxima with nearly 150,000 miles on it. Nissan has always taken care of us when the need has arisen, and we are looking forward to experiencing the same follow-up customer service from Crown.Arlin Verley

stevesokolski

11 de ene. de 2015

I would like to thank Tim for his professionalism. He was very informative, knowledgeable, dedicated and above all genuine and down to earth. He didn't pressure me and was very courteous. He was able to answer all my questions about the truck I was purchasing. In two to three years when I'm ready for another vehicle I'll be sure to call Tim. Getting to know Tim I found out that he was an Iraq war veteran who served in the 82nd airborne. Thank you Tim for your service.....you are a true gentleman, and I hope to meet you again. I would also like to thank Executive Manager Robert Williams for introducing himself to me and spending at least 20 minutes of his time with me during his busy day. Thank you both for working with me, and putting me into my truck at a fantastic price. I hope to deal again with you in the future.

hcros

9 de ene. de 2015

We had to go car shopping on a cold and rainy day last weekend. Our salesman Mahd Alnobani cheerfully went out into the rain many times to bring several cars up as I changed my mind on what I wanted. He found me exactly what I wanted at a great price. It was a great shopping experience and I appreciate his hard work and professionalism.

cbrowcu

8 de ene. de 2015

Jonathon was really quick to get my car in and have a new transmission put in under warranty(two days to be exact). His expertise and overall great customer service will definitely have me back for future car service.

larry

5 de ene. de 2015

I got a great vehicle at a great price. Traded vehicles in less than an hour. I had visited several dealerships only to get the typical run around and terrible offers for my trade. Frank Liberatore answered all my questions and made the deal happen on the first try. Highly recommend Frank!

Carlow

29 de dic. de 2014

Tony Cisco was very helpful and professional. He made my visit with Crown Nissan a very productive one. I have and will recommend his services to people looking for cars

carbuyer2015

12 de dic. de 2014

I had been searching for quite some time for a replacement for my trusty but aging Toyota, and wanted to try out some of the newer Nissans (as we had owned one in the past). Simply put, Timothy Glenn was fantastic to work with. He had a great demeanor, was not high pressure, and demonstrated great knowledge of all the vehicles we tested. I appreciated that when we looked at used cars, he didn't talk them down and try to drive us to new vehicles. Each test drive was informative, and fun. We made several visits to the lot, and each time he treated us with patience, courtesy, and professionalism. One of the reasons we came back was because our salesman made us feel so comfortable and at ease. We never felt "attacked" at Crown, like you might sometimes feel elsewhere. Ultimately, we decided to buy a new vehicle. We talked to several different dealerships, and of all of them, we definitely got the best feel from Crown. Above all, they were always up front and honest about their pricing. There were no hidden costs, and when I signed the final papers the final cost was the same as we had initially agreed upon. Each time we were in the dealership (and there were several visits) everyone we encountered was very welcoming and friendly. I feel that as a dealership they were fair and upfront, and were also able to make a very good deal for us on a new vehicle (and we were VERY good students of what other prices were available). I can highly recommend Crown Nissan, and if you ask for Timothy you won't be disappointed.

Steven Brewer

19 de nov. de 2014

Buying a new truck (Nissan Frontier Pro-4X) from Frank Liberatore is more like hanging out with your favorite uncle than the stereotypical car salesman everyone dreads meeting at the door. He has a great sense of humor, easy manner, is patient, and gives good advice when it comes to choosing among models. The best thing is that he is no pressure, but will do anything to help you find what you need. If he doesn't know an answer to any of your questions he won't BS you, but will go find the answers you need. He checked in with me when he said he would after I needed time to think about what and whether to buy, but didn't try to drag me inside to talk about price when I wasn't ready.Great experience -- If you want low-pressure but helpful assistance, you can't miss with Frank. Everyone else I dealt with was friendly and seemed to genuinely enjoy their jobs (a good sign that a business is run well from the top and bottom).

beverlyeye

10 de nov. de 2014

Thank goodness for Jonathan and his ability and knowledge in caring for my car during a very difficult mechanical situation. I highly recommend him along with the whole team.

jamieslaughter1

10 de nov. de 2014

I prefer to get my car serviced at Nissan as they are best equipped to care for my Pathfinder. This is the only reason that I have continued to return to this dealership/service center. I repeatedly have issues with the servicemen and the services they provide and document my challenges in the surveys that are sent to me. Last time I was in the service manager pulled me into his office and voiced his displeasure with the way that I have rated their services. He started speaking to ratings 200 out of??? This, as a consumer, means nothing to me as the questions in the survey don't speak to numbers. I asked the service manager if he had read my reviews and he said no. He then asked me not to return to this service center because they are not able to make me happy. I let him know that if he had read my coments he would have a better understanding of why they were rated the way that they were. I'm not sure why surveys are sent out if they don't want to read them, especially if they are negative. Clearly they are more concerned with numbers than fixing the problems. I would not recommend going here!

judy moffett

23 de oct. de 2014

service is great everyone is friendly and very helpful

Tasha.gilstrap1

20 de oct. de 2014

I bought my car in 2011- Tim Glenn was the salesman that I worked with. He's extremely personable, engaging? And easy to talk to. Three years later I always stop in during services to say hey and just took my daughter who is 7 months old to meet him today. He remembers where I work and makes great conversation with people of all ages. My father was with me a few years ago when I bought my car and my husband still remembers meeting him and compliments him on his ability to make a quick connection. I am confident that when the time comes I will be a return customer because of him. When I do come in for a service I always request Jim because he is also very personable, knowledgable, and has my best interest at heart. When it came to buying new tires I let him pick them out because I knew he would pick out a quality set. He also remembers a lot of the small details from our conversations like work travel and is easy to converse with. Both gentlemen are extremely professional and a true asset to any company.All the best,Tasha Gilstrap

The Callahans

20 de oct. de 2014

We have been very happy with this dealership from the purchase point to service - excellent service and very easy to deal with!

frankl1

22 de sep. de 2014

What a wonderful carefree experience that our salesman Frank Liberatore made for us! He is the old fashioned, no pressure, car salesman that is a dying breed. We wish all car dealerships had a person like him! He listens the first time to your wants & needs and makes it happen. If we ever deal again, it would be a pleasure to work with him again. His mannerism and personality are wonderful. Anyone would be crazy to not deal with him!!We also were pleasantly surprised with the great reception and easiness that we experienced with Cindy Godfrey & Robert Williams. This dealership has it together and makes buying and trading a real pleasure instead of a drag.

K.L.S

9 de sep. de 2014

Although purchasing a new vehicle is by far not our favorite thing to do, we were pleasantly surprised at the outcome of our experience. Our sales people worked hard to get us a great deal. They were low-pressure and hard working. Marcos has gone out of his way to accommodate our needs. We would definitely recommend purchasing a vehicle from Crown Nissan!

Lisa Koperski

4 de sep. de 2014

I drove from Maiden, NC to buy a car at Crown Nissan. Very impressed with their Customer Service!!

Jodi

2 de sep. de 2014

Chelsea Alley sales person helped us. My husband is legally blind, but, he loves classic cars and trucks. We purchased a 2004 SSR Truck which is rare and hard to find in this area. We were just making arrangements to fly to Ohio and check one out when I saw this one setting on the front row. It is beautiful and Chelsea and the staff went beyond the call of duty to seal the deal for us. Chelsea even drove it home for me. Thank you so much. I will buy from Crown Nissan again.

D.D.A

1 de sep. de 2014

First of all, since many people might not read this till the end, Mr Williams, I encourage you to do so.Greg is a great professional, pays attention to the persons he is in business with as an individual and not just a potential buyer. Greg has an outstanding communication gift, and most and above all: Greg is a good person, he truly is a good man.Now, this takes all the more sense when one knows that I do not like shopping for cars.We had 2 cars to get from Nissan, and Greg understood from the first second we were not here to joke. We were serious about this, and he made our experience enjoyable.I wish I could say the same from other dealers I contacted for this deal.For some reasons, specific to us, Greg had to show an extraordinary level of patience - many would have given up or not even followed up with us. Greg did, and even when the deal was more compromised than on the ramp of success.He hung onto it,... and it payed off.For all these reasons, I definitely recommend Crowne Nissan of Greenville, and if you get the chance to work with Greg, you will enjoy a great car shopping experience.I wish and hope Mr Williams, GM of Crowne Nissan will see and read this review, as he should be proud of having such a man on his team.We got a Juke Nismo 14' and a Pathfinder SL 14'... and I know Greg will remember who I am. :-)On a final note, I wish to say that the team, everyone at Crowne Nissan is customer oriented and pays attention to you even if your are not their direct customer ("Need anything?.. " some water maybe?...")Thank you, and keep up the good work... you will be highly recommended.D.A.

djwood7

25 de ago. de 2014

Frank is a great guy and I got a great deal on the bike of my dreams. I would definitely recommend Frank Liberatore as a straight shooter. Donna in the F & I department was a joy to do all the paper work with as well.

HowardGvl

21 de ago. de 2014

I dropped off my car for routine service and front brake pad replacement at 8AM. The car was ready by 10AM. The price was reasonable. The quality of the work appears to be excellent, as it has been on previous service visits.

angela.epps.52

20 de ago. de 2014

Iam repeat costumer,and have been since i purchessed my nissan pathfinder in December of 2005.In the end of June of this year my transmission failed in my suv.And Who did I run to?Someone i know i could trust.And thats GARY STEADY AND JIMMY MOSER. They make my every visit delightful and stress free.Their very helpful and go out of they way to make me happy evan when they dont have too. I come in their all stressed out about my suv. But they do every thing they can to make sure i leave happy. There are no words to say how much i appreciate the way iam treated by them every time i walk through them doors.Its nice to have people you can trust and that take care of you the way they do. And Thats why i stay a loyale costumer. I Appreciate them so much.

isaac Jones

6 de ago. de 2014

Easiest time I every had in shopping for a car. Frank Liberatore was great. I felt so comfortable around him, absolutely no stress. Great experience. Danny & Julie Jones

piperpowell

27 de jul. de 2014

As a sixteen year old girl, I am quite accustomed to being more or less ignored at dealerships, auto repair shops and junkyards, even though I love automobiles and often aid my father in the maintenance of our three family vehicles. With Frank, however, this was pleasantly not the case. Instead of engaging only my father, Frank quickly realized that I was aware of cars and of the various pitfalls that can occur when purchasing one. After that, he treated me as an equal customer and paid attention to my comments as well as my fathers. Even though we did not ultimately purchase a vehicle, it was definitely not because of Frank. His willingness to acknowledge me as an equal part of the proceedings made the experience the best I've honestly ever had at any vehicle-related business.

Don Hughes

26 de jul. de 2014

Everything from the buying process to the first two times in for service has been easy. They have delivered on every promise. Easy to deal with.

Brent & Deborah Davis

22 de jul. de 2014

We took our Juke in for the first service and left it for the service to be done. We were called when the car was ready , as promised. We picked the car up and brought it home. We have not had this car long enough to give a viable Review, however the first experience was very good.

jw king

19 de jul. de 2014

They did what they said they would do, highly recommented.

PS_Charleston

13 de jul. de 2014

Frank L, and the team is terrific. I have bought many used cars over the years -- and these guys are great. I called Saturday morning from 3 hours away for specific used car I wanted. I asked if I gave $ deposit via credit card, would they hold and I would come there that day. I drove 3+ hours; when I arrived, Frank came out, greeted me, and had the car waiting up front for me to drive. He let me drive it alone, not pushy. We quickly with no issue got to price, and I purchased it. He will help arrange shipment to my hometown. Frank had great courteous customer orientation. Easy and pleasure to work with. And business Manager Jeff A. was fantastic. Overall, a terrific experience, like I have gotten at luxury brand new car sales. That is rare in the used car industry. PS

EstherC

9 de jul. de 2014

Right now I am most unhappy with Crown Nissan of Greenville. The purchase price I agreed to and the amount I agreed to finance isn't what I find out I signed for when I got home from the purchase. I told them I suffered from fatigue and wanted not to exceed financing a certain amount. Signed the white paper. When I got home to review my copy of the financing, I found they had financed $784 dollars more than what I originally agreed upon. Going to the dealership tomorrow to see if they will correct this. So disappointed that I have to go through this. Did not rate customer service and gave them a poor overall experience because I want to see if they resolve this.

Wofford grad's mom

8 de jul. de 2014

Crown Nissan is a wonderful place to have your vehicle serviced. Jimmy Moser has always been my contact and is a very nice guy. He has always taken care of my service needs and I enjoy talking to him each time I come in for service. I have recommended Crown to many people and they have been pleased as well.

kj1

30 de jun. de 2014

My husband and I visited Crown Nissan this weekend to look at a Tahoe that I had found on Auto Trader. I spoke with Frank on the phone, and we made arrangements to meet on Saturday to look at the car. Frank met us in the parking lot and greeted us directly upon our arrival. The car that we were to look at had sold the night before, bur Frank had already located a similar car at one of their other dealerships. He promptly retrieved the car and had us on a test drive. Frank was an outstanding salesman. He worked to get us the price we wanted, as well as having a few of the minor repairs fixed, as we requested. Frank and Crown Nissan were very professional, and made the whole " car buying process" a pleasure. We will return to Crown Nissan and Frank for our future vehicle purchases.

drbush

19 de jun. de 2014

This was the first NEW Car we purchased in the last 35 years, but the price was over 3,000.00 less than another dealer I looked at. Frank was our salesman. He wasn't pushy, but helpful. He looked at the options I wanted and found them, and in the color my wife wanted! He told me about the feature on the car, and answered all the questions I had. He even had them replace a trim piece on the dash, because of a scratch on it. After getting all the paperwork done, he filled the tank, and put the temporary license plate on.

Fleming

16 de jun. de 2014

I went with my family to check out cars and Nissan of Greenville was the first place we went. This is my first time buying my first car and I may be in trouble in the future with expectations on car shopping because this dealership made it way too easy. Hector was the salesman that helped me and he was stellar. He didn't sell me on the cars. He knew I was in sales and would be driving a lot. He listed the pros and cons of getting something vs not. For example, should I spend extra money on a V6 engine or should I get the In-Line 4 to save on gas? He was more of a consultant telling me I'd be better off with the better gas mileage. I would buy from Hector again as well as Nissan of Greenville. They had the options in terms of cars and the haggling (the worst part) was a breeze. I was very skeptical at first for buying my first car and Nissan of Greenville made it painless. Plus, I absolutely love my new car. :)

EBGVL89

11 de jun. de 2014

My old car's transmission gave out right around Christmas last year, so after a lot of shopping around in various dealerships across the state, I did a couple of online searches and came across a used SUV at this dealership that was in my price range. I immediately went over to take a test drive, which went really well, so I ended up going through the motions of buying the car. Less than a week in, there were some apparent maintenance issues - the car would jolt as I decelerated and then one time it completely turned off when I came to a complete stop at a stop light. I took it in immediately and they sent it to a neighboring dealership to be worked on, but the problem kept coming back. Throughout all of the maintenance issues, I have to say that the staff at Crown Nissan was very apologetic and helpful, and they always had a car available for me to drive while mine was at the shop. Despite that, it was still extremely inconvenient and frustrating that they had the car in their possession more than I did. Eventually, after the 5th or 6th time of this happening, I told my dealer i wanted to discuss my options for trade-in. He agreed and immediately let me test out some other vehicles they had on the lot that were also in my price range. Long story short, I ended up in a newer model car with less mileage, and they were extremely reasonable and easy to work with during the second purchasing process. Everyone I worked with at the dealership was very friendly, upfront and honest. Despite the maintenance hiccups, I would definitely recommend them, though maybe moreso for someone looking to purchase a new car.

CH75

9 de jun. de 2014

My car died on Thursday and I had to have one right away. Found this car listed on AutoTrader.com. Greg worked diligently with me to get me into this car. I love it. Marcos took car of everything when we arrived from 3 hours away. Had an absolutely wonderful experience. Thanks so much guys....Tennessee

Patty

5 de jun. de 2014

Pleasant experience in buying a Nissan Rogue. Jonathan was top notch and also was Keith the two people that we dealt with in the purchase of this vehicle. No pressure tactics to purchase any vehicle . Hopefully the service department will treat us the same in the coming months and years as did the sale staff. Highly recommended dealership to purchase a vehicle.

wcripps1

11 de may. de 2014

I was very impressed with both sales people. They took care of us and got us into the car we wantedBrittney was very helpful through the whole process and I would recommend her to all my friends.

Nutty4

11 de may. de 2014

We had gone to a few dealers we knew we already we wanted the Nissan Versa One but needed a great deal to make the final purchase. Brittany made it happen and was an awesome salesperson......she took the time...went the extra mile and deserves to be recognized for it.

terrystepp

6 de abr. de 2014

frank liberatore was so helpful in finding car i was looking for, extremely courtious and knowledgeable about price and honest this is the first time in a long time i bought a car from a dealership and frank left me thinking maybe there are a few honest people left

pamsloan31

30 de mar. de 2014

This is from my mother. She doesn't have a computer but wanted me to let everyone know she had a great experience at Crown Nissan. Frank was very patient with her and worked hard to help her get the car that was right for her. We were there for awhile but so worth it. She loves her new car and so excited. Thanks again Frank for taking care of my mother. I consider you a member of the family. You have taken good care of me and my mother.

asmith930

20 de mar. de 2014

My husband and I drove to Crown Nissan Greenville to purchase a new Altima. Frank assisted us in this process, he was very polite and friendly. All of the staff at the dealership was extremely friendly and they offered complimentary drinks while we were waiting on paperwork to be processed. The management asked us on several occasions if we needed anything and it was a comfortable yet professional environment. This was our first brand new car and Crown Nissan made it a very good experience. Frank took very good care of us and even had our car modified on the spot. We absolutely love the car and will do business with Crown Nissan in the future.

indianajones1234

20 de mar. de 2014

Great car shopping experience. We have a small family and we started our search with 5 models in mind. :) My wife and I work different timezones. We also have a 9 month old. So, time is a difficult commodity. But, Crown Nissan worked around our crazy schedules and ensured that we could really get to know the models and make a good decision for us. Brittney was very patient with us throughout the whole experience. She was very thorough and professional. The vehicles were always ready and everything was taken care of. She ensured that we got the best value possible in every step of the way and that we went home with a car we loved.Definitely a great experience. I highly recommend this dealership!!

Evelyn

18 de mar. de 2014

My husband and I went to Crown Nissan last Saturday because we had to, not because I wanted to, as my trusty 2003 Nissan Altima 3.5 was totaled and I mourned my car. But my gloomy mood soon changed as Keith Williams gave me the deal of the century on a brand new Altima -- thousands off the sticker price! Tim Glenn helped me through the buying process and we left that day with a shiny black Altima -- 12 miles on the odometer! My sons have new respect for me! My husband is grinning from ear to ear! And I'm ecstatic!

cjkump

18 de mar. de 2014

We received excellent service through the entire process. From the moment that Keith greeted us through the entire process with Brittany, there was not a moment that I felt pressured, or trapped, or that I was getting a line JUST so we would buy the car. They helped us find the car to meet our budget and told us about any available discounts as well as warranties and protections. Brittany was friendly and knowledgeable and I have never dealt with another car dealer who comes close to her overall demeanor and honesty. Donna was great through the entire financing process. Thumbs up!

pamsloan31

17 de mar. de 2014

I have dealt with Crown Nissan for 11 years now and would not consider going anywhere else. They make you feel right at home. We dealt with Frank Liberatore when looking into the new Rogue. He was very helpful and knowledgeable. He and the whole crew went out of their way to find me what I wanted. Frank made us feel so comfortable and like we had known him forever. My husband and Frank had a good time picking at each other and that just made it even better. In my opinion there is no other place to shop for a car then Crown Nissan. Deal with Frank Liberatore and I promise you want be disappointed. Thanks again Frank and Crown Nissan for everything. You're the best!!!

kingspoint1967

17 de mar. de 2014

I actually came to Crown Nissan in Greenville after seeing a Murano online I was interested in purchasing. I was greeted at the dealership by Frank Liberatore, a very personable man that made our purchase "the best car buying experience that I have ever encountered at any dealership by far" Thanks to Crown for having such a kind and easy person work with on a purchase that is "not enjoyable" at most dealerships I have dealt with in the last 47 years.Thanks Frank,Ben Knott

tommyguy10

11 de mar. de 2014

Let me first say that I was not sure that I would be buying a car from Crown Nissan when I first came in. I was willing to drive to Atlanta if I had to. But, Frank Liberatore change all of that. In fact, he TOTALLY changed the way I feel about buying a new car! This man deserves the HIGHEST award possible for car salesman! I came into the dealer with an important question about the VPP program. Not only did he answer my question straight up, but he was professional and honest the entire time I was with him (4+ hours). It was absolutely the most pleasant experience I ever had! I simply cannot believe I am saying this about buying a new car. Never, ever, was there any kind of pressure. I was trading in a 2007 Murano SL for a 2014 Murano SL. At one point he said to me, "Hey Tom, I noticed you have a trailer hitch on your old car. I would hate to see you turn around and buy a new one for your new car. Why don't you have us take off the old one and put it on your new one?" Then, he checked with the service dept and they gave an extremely fair price to do this. Although Frank is not old enough to be my dad, he has all of the traits you would love to have in a father. You cannot help but love working with him. This is my 3rd Murano and wont be my last. And, I will always ask for Frank. BTW, Frank, if you are reading this please fill up your business card holder since I took the last ones you had so I could give them to my friends. THANK you for such a wonderful experience!!!!!

justbme

7 de mar. de 2014

Omgoodness Marcos is an excellent sales person. He got me the car I wanted and at a price I can afford to pay. ? Marcos Ramirez

Grateful and Pleased Murano Owner

6 de mar. de 2014

All my reqests were take care of and they were very helpful and friendly

james armstrong

3 de mar. de 2014

I am 60 years old and have bought several cars in my lifetime. This was the most pleasent, less stressful,and best time i have ever had buying a car. Great sellsman great staff made the purchase very enjoyable

Mandy Shumaker

21 de feb. de 2014

This is my fourth time purchasing a car from them, and I will never go anywhere else...I love Crown Nissan!!!

scudian

18 de feb. de 2014

It was a very great environment, and very friendly people, I have a wonderful car, a reliable car, thank you so much for your great job

gtootle

29 de ene. de 2014

I found a Nissan Pathfinder I was interested in. Made a call to the used car manager. He turned me over to Al Taylor. I made an offer. Al called back and the offer was accepted. My drive one way was over two hours. I let Al know I would be on a long drive and I wanted to know everything about this vehicle. He gave me all the info I needed. I called about an hour away. It was raining and I asked Al to have the vehicle in a dry place so I could look it over. when I arrived everything was just as Al had described. The vehicle was indoors and detailed and looked great. I'm over 60 and have purchased a lot of vehicles and dealt with several dealerships. Everyone at this dealership was very friendly and treated me great. Al gave me a call a few days later and asked if everything was ok with my Nissan. I was impressed by a salesman calling days after a sale of a used car sold as is. I am very happy with my purchase and will give this dealership the first shot at any future car purchase. Thanks Al !

asmns0123

24 de ene. de 2014

Eddie was wonderful! He really listened to my needs and I feel like I walked away a winner. I hope to shop here again! Thanks!

sspeed

19 de ene. de 2014

Found the car on AutoTrader. Worked with dealership over phone. Drove from Sylva, NC to test drive and purchase the vehicle. Appreciate Frank Liberatore's honesty! It was a pleasant car buying experience.

kseivers

6 de ene. de 2014

Totally pleased with the deal and attention we received. By far this was the car buying experience we have ever had and we highly recommend Crown.

Grateful Vet

29 de dic. de 2013

From beginning to end the car buying experience at Crown Nissan of Greenville was excellent. We worked with Nathan Rollins who did a great job for us. It was worth driving to Greenville to get a good deal!!

MD

27 de dic. de 2013

I just purchased an Altima from Crown Nissan and it was great. Everyone was very nice and helpful. I would recommend them to anyone looking for a car.

Carolina Carbuyer 69

27 de dic. de 2013

The vehicle that we were interested was gone..but they did contact us within a 24 hour period.

JudyConnors

12 de dic. de 2013

Frank was very personable and made the sales process smooth and easy. He was very patient with my son who was nervous and out of practice driving a standard transmission. He allowed us plenty of time to look the car over prior to and after the test drive. This purchase was very relaxing and stress free. Frank even called my insurance agent to have the new car added to our policy and the old car we were replacing deleted. The warm apple cider on a cold day really was perfect too!

courtneydyer

6 de dic. de 2013

As a result of past transgressions, my credit was a nightmare. I had already previously visited a dealership that wouldn't even go so far as to attempt to run it with a cosigner, so needless to say, I was pretty discouraged when I visited Crown Nissan with my husband Mark, and we met Frank. From that point on, I felt like we were in the best place we could be in this situation. Frank was empathetic and caring, going above and beyond for me. Once Miss Donna got ahold of my paperwork, she maneuvered her way around the endless loan applications and phone calls to get me a rate that was so good, I knew I didn't deserve it. Also being in lending industry, I am certain that she spent hours and hours finagling an amazing deal for me. I am so appreciative of Frank and Donna that I couldn't be happier!! I have already referred 2 people there today. Thanks, guys!!! You were the best ever and I will definitely be buying my cars from Frank from now on!!

emalcom

21 de nov. de 2013

My saleman, Frank Liberator, was very courteous, through, and efficient. If I do business with Crown in the future, I would prefer to deal with Frank. Also, I was impressed that the dealership had repaired several things on the truck prior to selling it.

dalford2

29 de oct. de 2013

My experience with Crown Nissan was a very positive one, I felt very comfortable with everyone we spoke to. Frank Liberatore spent a lot of time with my parents and I, making sure that we understood everything related to our purchase and made us feel at ease in everything we were looking over and discussing. When finally deciding to invest in a Nissan Note S-Plus, the whole procedure was painless and easy, and I was very happy with how everything went. I was even given a bouquet to congratulate me on my purchase, which I felt was a really sweet touch and made me even more happy! I would definitely recommend Crown Nissan to anyone else looking for a new car (even used too) and am especially pleased with my experience. Thank you so much to everyone we spoke with and who worked with us, it really made the process a pleasant one!

tyclay123

15 de oct. de 2013

My wife became interested in the Nissan Juke. Boyd Martin contacted me after I inquired about the trade-in value of my vehicle. Let's just say that my car buying experience with Boyd was like no other. He didn't rush the process and made sure that I was satisfied at every step. Boyd has the ideal personality for sales. I would recommend him to all friends and shop Crown Nissan in the future. Thank you Boyd!

George

28 de ago. de 2013

They play games and you have to walk away to get to their real price. Additionally, they sold me a new car that has been in the shop more than it hasn't. While everyone is friendly, there is a healthy distribution of lack of empowerment to fix customer issues or vehicles.

Customer

23 de ago. de 2013

Aug. 2013 Victor Prince-Sales Manager does not: (a) answer phone & (b) return calls. Feb. 2012 Robert Williams- General Manager does not: (a) answer phone & (b) return calls. July 2010 Robert Williams- General Manager first greets customer by stating: "We do not have to sell you a car." This came when customer asked sales person to effect Privacy Policy Opt Out provisions shown on dealer web site. No person at Crown Nissan was familiar or trained on Crown Nissan privacy policy & made statements in conflict with document posted on dealer site. After effecting Opt Out of marketing from dealer & info sharing for marketing, dealer sent unwanted advertising, in violation of dealer privacy policy offered Opt Out choices that were elected in writing to Robert Williams.

Calman155

19 de ago. de 2013

My wife and I needed a "new" used car. Our 26 year old Honda had gone to the Big Honda Round-Up in the sky, after a recent catestrophic engine failure. We drove through the lot on Sunday afternoon and spied THE car... It was in "mint" condition with low miles. We absolutely knew this had to be the car. I went online and submitted my interested email. Eddie Hyanes contacted me by phone and was very courteous and helpful. He even offered to check with other the other internet sales people to see if I were the first to show interest in the car, he would allow me to view the car and make an offer first. The next day I called and spoke with Frank Liberatore, he offered to pull the car to the showroom side of the building. He took my deposit, and informed me that he would be there when I got off of work later that evening. The car was where it was supposed to be and Frank allowed my wife and I to take the car for a test drive. The car was absolutely a dream come true for us. Frank offered us water and soda, helped us get the monthly payments in our price range, and went and had the car filled up for us. Donna Phillips worked with us and also stayed very late that night finishing up the "busines" side of things. I appreciate everthing that everyone at Crown Nissan of Greenville has done for us. I would most certainly reccomend this dealership to anyone, anywhere, and at anytime. Thanks a bunch, you guys were GREAT!

Lyvonne

16 de ago. de 2013

After researching for 6 months on which car I wanted to purchase for my first time and which dealership to go with, Marcos R. from Crown Nissan of Greenville was patient with me during my own investigation process. I even attempted Piedmont Nissan of Anderson and was very disappointed with their customer service and pushy attitude. Once I decided to buy, Marco and the manager gave me the VIP treatment and made sure I not only got the car that I wanted but that I also got the financial terms that I wanted despite my less than perfect credit. I was their for four hours throughout the whole process which I didnt mind they were very attentive and went over ever detail of the whole car buying process with me. Additionally, Marcos showed me how to use every gadget in the car and even reviewed the car manual with me! They stayed well over 2 hours past closing time to make sure I had all my needs met and questions answered. I was thoroughly impressed and my family plans on making Crown Nissan of Greenville their number one car dealership place!

BornnEville

11 de ago. de 2013

Fast and efficient. I was treated with respect and a friendly smile. Even when I wanted the hatchback string fixed, they helped me. thanks for everything.

Evansvillegirl

28 de jul. de 2013

I drove from Charlotte, NC to Crown Nissan in Greenville, SC. I first visited on Tuesday, July 23rd. I was stuck in traffic for over an hour just to go there. I met Frank and he was very pleasant. Because it was so late in the day, I decided to come back on Saturday. Leaving Charlotte I drove into a storm but I was determined to get to Crown. I had a bad week so I was looking forward to test driving a car to buy. Unfortunately, I have had some troubles with my right leg so I was unable to experience driving the car. Frank volunteered to do that for me. I am grateful. After a couple of hours later, it became a tense environment between me and Frank. He hung in there like a trooper. With the help of Derrick Hill for intervening, we were able to get through the process. I am very happy with my car. And the service that received at Crown Nissan was a wonderful experience. Even though l was demanding and at times challenging, they never let on. I appreciate how they handled the all day process. John "Hat Boy" Kull was very patient even when I changed cars. So I applaud Crown Nissan for their exceptional customer service. And I would recommend them to anyone. Even you, Frank Liberatore!

Marissa Ballard

26 de jul. de 2013

They were very helpful and I enjoyed talking to them about my question

camhoh

7 de jul. de 2013

We went to Greenville looking for a car for our daughter who drives to NC for college. We had found some listings on the website for Greenville Toyota and Crown Nissan which are co-dealerships. We had emailed ahead letting them know we would be headed their way and what we were interested in. We were greeted immediately and directed to a salesman by the name of Steve who was to take care of what we were interested in and already had some other cars picked out to look at that were in the same price range. We test drove a total of 4 cars (three on the toyota lot and 1 on the nissan lot). Steve handled everything on the Toyota lot but once we went over to the Nissan lot we were handed over to a salesman there by the name of Frank Liberatore. Once we drove the 4th car we knew this was the one our daughter wanted. We were treated very professionally and although the trade-in/purchase process still takes several hours to process they made sure we were comfortable and provided us with water and sodas. Frank is very sweet and worked with us to get us at the payment amount that was in our budget and even found the time to present my daughter and I with some flowers as a thank you for buying from Crown Nissan. I will definitely recommend Crown Nissan for their friendly staff and some of the best prices I have seen on used cars.

JFPath

1 de jul. de 2013

Within hours of making an internet request I was mailed quotes on 3 different vehicles that were within my range of requested options. In fact, one of the 3 vehicles offered had everything i was looking for in terms of features and options and the price was excellent. When I arrived the vehicle was waiting at the front door for me to look at. While I did not purchase the vehicle on my first visit, my sales guy did maintain contact with me by email and phone but he was not overly aggressive. Upon returning for a test drive the dealer made me a very fair offer for my trade in and we later made the purchase. This dealership did not apply a high pressure pitch but rather they let me control the conversation and was very accommodating to my timeline.

queenogelato

18 de jun. de 2013

I took my 2011 nissan maxima in to crown nissan at just under 54,000 miles because after owning the car since 48,000 miles we have had to refill the coolant resevoir after around every 600 to 1000 miles. First they tried to tell me this story about it "being normal to fluctuate as it gets warmer or cooler". ....Dude, just because I am female and blonde does not mean you have the right to assume that I'm a bimbo. My Dads 89' Ford Bronco has over 200,000 miles on it and has never used so much coolant! Also, you can actually smell the coolant burning at idle in my nissan. We have taken this car in to crown nissan about 3 or 4 times now and each time they tell me "something is broken or not normal with your car, but it just isn't broken ENOUGH to find where the issue is." So even though they admitted that it is absolutely not normal to be going through so much coolant, all they tell me is they can't find a leak. They also admitted that it could be burning coolant so there wouldn't be an actual leak, but they weren't sure. My car is under warranty until 60,000 miles and I would like to have this issue fixed before the warranty is up so I don't have to pay for a blown head gasket down the line! My issue with crown nissan is, If you tell me there is a problem and that it is not normal to be using so much coolant, WHY AREN'T YOU GETTING OFF YOUR BUTTS AND FIXING THE ISSUE?? SO SUPER ANNOYED. I have had two nissans now and been a loyal nissan customer, but this is the end of the road. Its sad too because I love my maxima and the one before it. BMW here I come!!

scdoris

11 de jun. de 2013

I was very pleased with Jonathan's ability to answer Questions and knowledge of all the vehicles he sells. His personality is very good for selling, Both me and my son were very impressed. So far I have enjoyed my Rogue and expect it to last me the rest of my life and probably anyone else who drives it. I have already told several people who are thinking about a new vehicle to go see you. Thank you for making mu decision easier.

jphilipsen

1 de jun. de 2013

I would like to "Thank" Frank for his salesmanship, courtesy, & guideance while dealing with Crown in Greenville. I was impressed with Frank from the time I stepped on the lot until the follow up call he left me one week after the sale. He treated my wife and kids as if they were a part of his family. "Thank You Frank...I would hire you but I might need another vehicle soon". After the sale, Donna and John assisted with the financial paperwork and couldn't have asked for a better experience while doing so. In the interim, my kids were taken care of by another one of the Crown employees in her office..."Thank You."I would also like to point out that Frank introduced me to the service manager and the general manager...both were professional. Frank, "Thanks for th attention to detail." Teach those young guys how to sell.I would definitely recommend Crown's sales experience. This is the first Nissan I have bought...Wont be the last if Frank sells me again. Go Tigers!!!JP

Andrea H

17 de may. de 2013

I let my husband take my "grandma van" up to New York state and unfortunately he hit a deer and the van was totaled. I was already thinking I needed something more stylish. I was shown a Mercedes that was in top notch condition. I got it at a great price, and everyone at the dealership just could not have nicer!

vazquezalex15

16 de may. de 2013

I saw a used car in the internet. I called Crown Nissan requesting more information. Shortly, within 1 hour, I received a follow up call from Frank Liberatore with all the details about the car. I live in Charlotte, NC. Frank was very transparent about all issue of the car so that I would not drive 150 miles to be surprised.... We scheduled an appointment, Frank was available to greet us and walk us to the car and reconfirmed all the items that we had discussed over the phone. Frank was very pleasant, respectful, and came through with every item commited and then more. He trully went the extra step to esnure we were happy with our purchase. Thanks Frank and Crown Nissan.

buischbunch

30 de abr. de 2013

Because we had called ahead, Frank was ready for us the moment we walked in the door. He had the car in the garage, the snow brushed off (Yes, there was snow the day we visited Crown Nissan!) and warmed up ready for a test drive. If the performance of the Ford Freestyle couldn't convince us to purchase the car, Frank's willingness to work with us to get the deal we wanted and then do all that was necessary for an out-of-state purchase certainly did convince us to buy "on the spot".....something we said we would not do! Are we please with our Southern car and the experience we had at Crown Nissan? Definitely!

Frank Duckworth, Duckworth Insurance, LLC

29 de abr. de 2013

We found Crown Nissan via the Internet. The 2013 Rogue at this dealer was the most competitively priced on the Eastern Seaboard. We had options to go to Maryland or Tampa to find a similar price. No need to go anywhere other than Crown Nissan in Greenville SC. Our experience with this dealership is the best we have ever experienced. Sales, Finance, Service and overall professional attitude of these folks is outstanding!! Don't waste your time or money going anywhere else..

BradleyTimms

26 de abr. de 2013

Mr. Boyd Martin was super at explaining everything to me and my wife when we bought our Nissan Pathfinder. I normally don't write reviews but this guy was great. He was not pushy about anything. He answered all of our questions we had. He pretty much broke the whole vehicle down to us so we didn't miss anything. We compared it to the Ford Explorer, Chevy Traverse, and GMC Acadia and i gotta say there is no comparison when it comes to Quality, Price, and Comfort. It is super fun to drive and if you have kids it is the ideal vehicle with the third row seat. They love it. We are very happy with this veicle and we will be back to this dealership in the future.

debraross

24 de abr. de 2013

I visited Crown Nissan knowing that my credit was lacking to say the least. At my surprise Donna Phillips, Business Manager, was able to secure financing for me. But equally as impressive is the fact that working with Eddie Haynes and Marcos Ramirez, Sales Representative as well as Internet Manager Derrick Hill was incredibly nice. All of these gentlemen knew my situation and never made me feel like I was a hopeless case. As a mater of fact they spent a tremendous amount of time with me and made me feel very welcomed; and not like the "Yeah we're gonna sale a car no matter what". Never pushy, not what you expect form a "Car Salesman". I had several visits to the Dealership and each one was good. As a matter of fact my daughter went to one of the visits with me and after I had walked around, spoke to those I had met, she said to me "Mom....do you know everybody here?" I highly recommend this Dealership. I will purchase my next vehicle from Crown Nissan.

Michel P

3 de abr. de 2013

I bought my 2011 Altima in August 2011. The buying experience was excellent. Since then, I had all the regular maintenance done at Crown Nissan and have been very satisfied. The service persons are always very friendly and the one time that they had to do additional repairs (outside of the scheduled maintenance), they informed me of what the problem was, what they would do and how much it would cost. Thank you

RWJAshevilleNC

29 de mar. de 2013

The overall buying buying experience was better than I expected. I was never pressured or given statements like "We have another person thinking of buying this car" that I have experienced in the past. Marcos sure made you feel as if he was working for you during the buying process. He remembered every little detail that we expressed concern about and solved the issue without ever having to be asked again

Eilleen

26 de mar. de 2013

Tim Glenn was my excellent Sales Associate. Ask for Tim if you want a professional who follows through and makes car buying a fun experience.

breadhaire

22 de mar. de 2013

Frank was very friendly in my search for a used vehicle. I had spotted the car online and set up a meeting time. Upon arriving, Frank was outside with the car ready to go. We took a quick test drive, and Frank was very friendly and I enjoyed a good conversation with him during the drive. Afterwards, the dealing began. We were able to work out a deal that we could both settle on, and that was that. During the waiting periods, Frank was very friendly, and offered drinks or snacks, and also friendly conversation. Overall, it was a great experience purchasing a car. I would strongly recommend Crown and Frank to anyone looking to purchase a vehicle.

bjwhite10

15 de mar. de 2013

I was very happy in the way that Tayler worked with me during the sales process. Usually buying a car from a dealer is stressful as most dealer sales reps tend to "close the deal" on the first visit. Tayler did ask me on my first visit if I was ready to sit down and work out a deal. I told him that I was interested in the Nissan automobile but that I needed a day or two to consider what we discussed. He respected my postion and let me know when I was ready he would do everything he could to get me the best price, etc. on the vehicle I was looking for. I really appreciated that he backed off and didn't try to force me to close the deal right then. Additionally it appears Tayler is knowledgeable on the vehicles he sells and explained many features of the car I was looking at during the process. Also he made sure any discounts I was entitled to were given. I do believe I got the best price on the car I was looking for.

jcg8672

7 de mar. de 2013

I found a used BMW at the dealership on Autotrader and Marcos was very helpful in assisting me on my trade and purchase. He was very available and helpful with my questions. Thanks!

Melvin Wright

25 de feb. de 2013

My car was just in for a genral service and it took approximately an hour longer than what I was told. There is a note on the wall that said you would be notified every half hour about the status. This never happens during my visits. I would settle for less frequency but if you're not going to do it then you should not imply that you will.

Hdboyce

11 de ene. de 2013

Alex went above and beyond the call to duty to assist me in resolving a parts issue with my 2002 Altima.His attitude, knowledge and general approach to customer service was excellent.He is a credit to Crown Nissan and Crown Nissan is a credit to the Brand for employing him.Best Regards

HGBruno

11 de ene. de 2013

Awesome experience! Definiatly no pressure! Was able to wall away and "sleep on it" overnight. They always made me feel welcomed and greeted me fondly. General manager also came out to meet me and shake my hand to thank me for my purchase. Great experience!

gscsl

10 de ene. de 2013

Purchasing a new Juke fom Crown was one of the best experiences I have had trading cars. The salesman (Marcos) was very patient with my wife and I as we looked at the cars and settled on the right options. The first day we came into Crown just to take a test drive and that is what we were allowed to do without any pressure to make a purchase. Marcos gave us the information we needed to help us make a decision on the Juke. Unfortunately when we returned the vehicle we wanted had been sold. Marcos and his manager found us the right vehicle and had it in our possession within 3 days. This was not your typical cut the new car price and then give you very little for the trade. Crown gave us a fair value for our trade in and a fair value on the new Juke. I walked away feeling satisfied with our deal and would not hesitate to deal with Crown again.

Frustrated Customer

1 de ene. de 2013

I saw a car I wanted to buy online so I went in to take a look. I negotiated the price down and held the car for twenty four hours so I could go home and figure out all the financing. When I returned the next day to put down money on the car, the salesperson I dealt with the day before said the car I looked at had been in a "slight mishap." Apparently, he was putting the car in the garage and hit something. "Slight mishap" was an understatement. Two tires were popped, the rim on the side was bent, and there was significant paint damage. They said they were going to try and fix it. However, the salesperson's attitude toward the whole thing frustrated me because they acted like it wasn't big deal. I was so fed up with the whole experience that I walked away. Used car shopping is always challenging, but this whole thing made it a bitter experience.

Johndnlp

28 de dic. de 2012

Like most people we were dreading buying a new car, however the folks at Crown Nissan were fantastic. The buying experience was better than we could have imagined. Billy and Robert were extremely knowledgeable about the vehicles and treated us like we were life long friends. I would recommend to everyone, if you are interested in buying a car go and see the folks at Crown Nissan and they will exceed your expectations.

Jennifer728

28 de oct. de 2012

I was extremely impressed with everyone I encountered at Crown Nissan of Greenville and the experience that I had purchasing a Certified Pre-Owned vehicle last weekend. My salesperson, Wesley, did an outstanding job making sure that I was in a vehicle that would not only meet my financial goals but also would be incredibly FUN to drive. His professionalism, friendliness, and willingness to do whatever it took to make a great sale were extremely impressive. Donna in the Business Office was particularly impressive as she not only went above and beyond to make sure that I was getting the best deal possible, but also gave me great insight into the financial world that will benefit me for years to come. Benjamin, another salesperson, also made sure to speak to me and make me feel welcome in the dealership each and every time I entered - even though he was not technically my salesperson, he was a big part of why I'll certainly return to Crown Nissan in the future.I strongly recommend Crown Nissan of Greenville to ANYONE and EVERYONE, especially if you are looking to purchase a great, Certified Pre-Owned vehicle and feel just as confident as if you were driving off the lot in a brand new car:).

Coren77

30 de sep. de 2012

I purchased 2 cars from Crown Nissan in the last 2 years: a 2011 Sentra and a 2011 Altima. In those transactions I don't have any major complaints about the dealership. My wife has been quite happy with her Sentra since then. My Altima, however, has given me issues. Within the first year we found transmission fluid on the bottom of the engine (apparently it's supposed to stay inside the transmission); a seal was replaced/repaired under warranty. A couple months later (still within the first year) I got indicators saying my traction control and anti-lock breaking system were turned off. A wheel sensor was replaced under warranty. By this point I'd had the car less than a year, and although it had had issues, I was pretty pleased with how the dealership handled the issues.I drive roughly 20k miles per year (a little above average) split roughly 50/50 between highway and around-town. While I'm probably getting appropriate mileage, I was hoping for better. This is a relatively minor issue, but when I found out that the new 2013 Altima is supposed to get 6 more mpg than the 2011 I was intrigued. So I called up the dealership and spoke to a very helpful salesman when the 2013's arrived. He went and got manager approval to trade in my car for a new 2013 for only a modest monthly payment increase (only about a $25 increase). Unfortunately I was unable to take them up on the offer at that moment due to other financial issues; that modest increase was still a little higher than we were hoping to pay.The last issue I had with the car though is the worst. I was on a business trip out of state and I hopped in the car after dinner and the starter got stuck. When I say stuck, I mean I pushed the start button (2011 Altima has a push-button start) and the computer decided the car was on, but never started the motor. On top of that, the start button and my key fob completely stopped working. The start-button, the keyfob, and even the keyfob bypass were all completely nonfunctional. Thankfully I have a AAA membership. The AAA truck showed up and got me working by unscrewing and re-seating a battery terminal (essentially reset the computer). Yes it was a minor issue, but getting stranded 700 miles from home in a 14 month old car is not what I was expecting. And yes, this is something I could "fix" myself if it happens again, but again it's a new car. I shouldn't have to reset the computer because it doesn't start properly.So after getting back into town I called the dealership back. I explained my situation and problems to two different managers and multiple sales people. They all were sympathetic to my issues. When asked what would "make me happy" I told them I'd pretty much like the same deal offered to me a couple months back. They informed me via phone that they had a deal for me and that I should stop by. With a few months of car payments I figured the modest increase in payment would be slightly less. I was wrong. When I visited the dealership and was told that the previous offer was "way off" and that my modest increase offer from the previous discussion was now a huge increase ($80 more per month, or almost 25% higher than my current). I was offered a lower figure for my used 2011 than even the "average trade-in" value that NADA recommends, and the sales manager gave me zero preferential treatment due to issues with my current car. He helpfully told me that "that is the price all customers get just by asking for it".I explained to him that I wasn't asking them to give me a car, or even to lose money. If they had offered me an amount for my car close to what they'd get out of it when reselling (he offered me $13k while there is currently an equivalent car on their website for sale for $17k), and if they had given me even a slightly better deal on the new one, they could have easily sold me a car, made me happy, and not lost money.The sales manager explained to me that he "just didn't have much room to budge" on any of the numbers. He told me that my best bet was to call up nissan's national number (800-NISSAN1) and hope they would give me trade-in assistance. And now he's got a pissed off customer, with a car that has had 2 major warranty issues as well as left me stranded 700 miles from home. I will not step foot back in that dealership, and anybody that asks my opinion will get it. The worst part is that the sales staff other than this manager is friendly and helpful; the service department wasn't bad either.I understand a car dealership is there to make money; Crown is one of the most profitable not just in the city, but in the state. However this managers response is reprehensible and ignorant. And for his actions alone they've lost a customer.

emily.condon.338

12 de sep. de 2012

Was absolutely dreading shopping for a new car with all the haggling and hidden fees which surface on the invoice, but the salesman Frank Liberatore dramatically changed my view of buying a new car. He was straight forward, honest,and professional. He listened to my questions and gave thoughtful, complete answers. His price was so fantastic from the start and phenomenally lower than the local dealers,saving me about $1500 dollars, so I just had to buy from him though four hours from my home. Frank even fixed that with a painless delivery. I just couldn't quite believe him - then found out he used to own a dealership and was a Clemson football star and team captain and played in the NFL. Frank is the epitome of your ideal salesman - character and integrity replete- and he actually has a great personality to boot. I almost wanted to buy a second car on the spot as I was so amazed to have such a wonderful and money saving experience. I have never written a review, and I actually asked if I could!If you are in the market to buy a car, don't walk. but run to this guy as you will leave one satisfied customer with plenty of change in your pocket!

John sherrill

7 de sep. de 2012

On Monday I decided to buy my wife a maxima. My salesman Tim was very helpful, management negotiated a fair deal with me that I was pleased with. I returned to the dealership with my wife and children to sign contract and take delivery of our car. There was a couple ahead of us in the business office. I watched them leave then proceeded to watch the business mgr mess around for ten to fifteen minutes then she went outside smoked a cigarette and finally came to her office to do our paperwork all of this after 8:00 and everyone waiting on her. If I hadn't told my wife she was getting the car I would have left. It is not easy to keep a young child entertained that time of the evening. We have bought many cars over the years two from crown. We didn't leave pleased I don't want this to be a reflection on sales department or the sales manager however I felt like the business office couldnt care less for our businessJohn SherrillSent from my iPhone

steve

6 de sep. de 2012

saw a car i wanted to buy online great price but when i called price was thousands more. i have great credit score did not matter. saved me a trip.

rmhoeung

5 de sep. de 2012

Crown Nissan Greenville is good place to shop a car. I felt welcome and people there are friendly and helpful. Tim initially introduced us, and then could not remember another person who helped us to work with Boyd. I and my son were pleased to buy a new car there. Boyd worked with us all day long very well to earn our business. A few days later , we stopped by and wanted to test a drive of another cars, 2013 Altima and 2012 Maxima. Boyd was not hesitated to give us the try out under raining weather. Boyd, you are a nice and working hard salesman. Excellent job and thank you very much, Boyd!

capri0190

1 de sep. de 2012

I had an awesome experience here, got a great price and Billy made everything I asked for happen. The car I brought home is perfect and I am completely satisfied. Even the manager came and met me which I was surprised because usually they are so mysterious. I did not feel pushed into my decision in any way and I took a week and a half to think about it. They were patient and gave me a good price and earned my business. I cannot say enough great things about this dealership and I highly recommend them for anyone looking for a new or used car!

Tired of Money Games

19 de ago. de 2012

Crown Nissan internet and phone confirmed prices are drastically increased when you actually make the trip to the dealership. Don waste your time or gas going to Crown Nissan.

Altima driver

13 de ago. de 2012

I would highly recommend Crown Nissan. I was shopping for a like-new Altima, and they had exactly what I was looking for! Their prices were better than anyone in my area. My salesperson was Frank - he was great! Everyone at Crown was great to work with. When I got home with my Altima, I noticed a high pitch squeal from the brakes. I called, they fixed it, no questions asked. Thank You Crown Nissan :)

Brazil

10 de ago. de 2012

My fiancee and I were there from 8:30 until after 5:00 and it wasn't painful at all. We knew what we were looking for. They really took their time with us and they honestly had the best deals from where we were from. But we did come prepared. We knew the trade-in value of our car and that helped.

John c

3 de ago. de 2012

Jimmy Moser deserves a special Thank You for being an Outstanding Service Advisor.

triciacoutu

1 de ago. de 2012

My bill was appropriate for the 90k maintenance, however, I was not pleased that I had to pay for the draining of the power steering fluid when the repairs were covered under the warranty, and it was almost a $100 charge.

cdguerrieri

1 de ago. de 2012

The employees there looked for exactly what I wanted and worked withing the price range I had. They were able to give me an exceptional deal. They have continued to contact me to make sure I was happy with my purchase, and were available to answer any questions I had. I would highly recommend my family/friends to purchase a vehicle from this dealership.

nessa682011

11 de jul. de 2012

Tim was very helpful and willing to work with us. He was also very patient was I dealt with work issues while at the dealership.

nanabird

10 de jul. de 2012

We went to dealer unsure of buying a new vehicle, were met by salesman, Wesley Wimmer. He was very friendly, gave us a detailed description of a 20012 Murano, and encouraged a test drive. The car is a dream to drive. Our transition to the new car, trade in on our 2005 Altima was a smooth one, and we rode home that day in the new Murano.We returned the next dat, and Wes gave us a detailed run down on all the features, as well as applying the "Blue Tooth" to our phones. The financial dealing was also very well done, and our experience was a very good one altogether. Thank you, Crown Nissan and Wes. Ruth and George Lukemire

mmays

2 de jul. de 2012

After having a very disappointing experience at dealerships around Greensboro, NC, I went on the Internet looking for the exact car I wanted, a 2012 Nissan Juke SL in Cayenne Red. I found it at Crown Nissan Greenville. I contacted Victor for a quote and he immediately responded with a very fair price for my vehicle, far more fair than the Greensboro people. Victor went above and beyond all my car buying expectations in getting me my vehicle. Even having it delivered to my front door in Greensboro, NC, saving me time and a costly trip! I was nervous buying a vehicle unseen over the internet and through the phone but Victor kept me calm and got me everything I wanted! From the Finance department, to Victor, to the extremely kind delivery drivers, I had a stress free, even pleasant car buying experiance! The only downfall was not getting to meet the people and see the dealership that took such good care of me! I highly recommend Crown Nissan Greenville, they have a customer for life! Great Juke!

Disney1

5 de jun. de 2012

We visited Crowne Nissan after being completely let down by another Nissan Dealership in Rock Hill and a Toyota dealership in North Carolina. I found an Xterra and a Frontier at Crowne Nissan online at discounted prices. I called the Internet Sales Group per the instructions online and Victor Prince called me back a short time later when the dealership opened. He verified that the truck was on the lot so we drove to Greenville from Columbia. When we arrived Victor met us and showed us the Frontier and a Xterra. They had them both in red which is harder to find than some other colors. We drove both and could not quite choose which to purchase. We took the Frontier to lunch and made our decision. The internet price was very fair so I expected to get beat down on my trade. While we did have to negotiate the price of the trade they came to the same price as most others had while still offering the Frontier at the internet price. The sales transaction went pretty quick. By the time we had finished signing papers the truck was cleaned up, filled with gas, and ready to go. I would and have recommended Crowne Nissan to friends and family if they are looking for a Nissan.

Sanders24

17 de may. de 2012

Had a great car buying experience here. Everyone was very friendly and did all that we asked them to do. I loved the fact that neither Steve or Boyd were "pushy" like some dealerships are. They were very friendly, helpful in answering any questions and made the whole experience a nice one. I would recommend this dealership to anyone.

popejam

22 de abr. de 2012

From the moment I arrived at Crown Nissan and met Tim Shea, I felt at ease. Tim asked what features in a car were important to me, and actually listened. Before and after test driving, he went over the features, even under the hood. After deciding on my car, Josh Bayne was enlisted regarding the financing. I met him after the approval process was completed and found him to be professional, friendly and extremely thorough.I have been shopping for a car since my husband passed away, about a year and a half ago, and been to far too many dealerships. These gentlemen made the process so pleasant. I never felt pressured or rushed, they answered all my questions and provided me with a lot of information, which I actually did need and retain!Tim is a great asset to your team, I have recommended Crown Nissan, and especially Tim, to all my family, and many coworkers. Thank you for having this wonderful, confidence-building salesman. You have no idea how secure I felt driving away in my new car. Not only do I have this car, but I have a place to bring it for maintenance. Thank you for the entire process.

lewisjackie

4 de abr. de 2012

I was greeted as soon as I arrived and was welcomed. My credit was not so good and they worked very hard to get the loan approved. There wasn,t a car I was really interested in when I first went, but Boyd kept his eyes out for me and he found the perfect vehicle for me. I am very pleased.

dlmayo30

21 de mar. de 2012

I had a wonderful experience at this Dealership, Boyd was very kind and helpful. I knew immediately that he was an honest man who would treat me fairly. He even stayed after the dealership was closed to help me. Boyd and the General manager had me use the car i was interested in until they could have everything approved because they knew that my car was unsafe. The People at crown nissan are very caring and honest, they worked hard to make it possible for me to get the reliable transportation i need. I would recomend Crown Nissan to anyone looking for a car.Satisfied customer,Deborah Bishop

Becky

17 de mar. de 2012

Actually came with a friend to shop for a car that day. I had been looking at cars, but had decided to wait another year. The salesperson, Tim was so helpful looking for my friend a car though. In the process of looking for her a car, I found just what I was looking for a 2010 Nissan Sentra at a price that was in my budget. You see I had been driving my 2000 Nissan Sentra for 12 years and was so happpy with the performance that I had received from it. I love the difference in the pick up while pulling out or accelerating in the Nissan's. I had driven a Toyota Corolla for years before buying my first Sentra. I love the performance of the Sentra's. Thank you Crown Nissan of Greenville for a great shopping and buying experience!

flsweep

8 de mar. de 2012

I came in for an oil change, and was treated very well. I was out of the dealership in about 45 minutes, maybe even less. but it was quick and well done.

Sharon

5 de mar. de 2012

I've only had my Nissan for a few weeks and had a mishap. A rock on the highway caused a few cosmetic issues. Thank you Nissan for taking care of me the service dept was great and Mr.Whiteside kept me posted on all repairs in a timely matter. My salesman Aundre was also a great help.Thank you all for a smooth process.

jimmyv

24 de feb. de 2012

happy w service was treated well,and was very timely

karl voss

17 de feb. de 2012

Yes, I would recommend this dealer. My experience with them has been excellent. Service has been good and timely. Even w/o an appointment. Always courteous. Sales people have always listened to my wants, needs and have tried to make it a good experience and comply with my needs. I have leased many cars from Crown in the last 9 years. The price's have been agreeable to me. I feel that Crown has been a pleasure to deal with.

Jenn271983

30 de ene. de 2012

I can't really say alot about the dearlership in general, but they will make the best deal possible to satisfy their customers! I never even spoke with Boyd Martin, but by emails and bought a car in less than 4 days for way less than the MSRP (which was 2 1/2 hours from me as well). He's a great person to do business with and I appreciated all his help! I'd gladly do business again with them when looking to purchase a new nissan vehicle!!!

jmcabee9652

14 de ene. de 2012

good great let me know all the information that i needed to know

darpayne

9 de ene. de 2012

I would like to comment and say your salesman Tim Glenn did an excellent job getting me into a new car. I went in with lots of apprehension but Mr. Glenn reassured me he would do all he could to help me get out of the old car I was in and into some new and dependable. Thanks to Crown Nissan for employing such a professional and qualified salesman. I would recommend other car buyers to Crown Nissan of Greenville, SC.Sincerely,Darlene Payne

Kellyrandall

6 de ene. de 2012

Boyd Martin was wonderful and made the experience (my first car buying experience!) fantastic. The fact that he is a Christian and trustworthy, kind, and friendly made it so much better.

susankay2

1 de ene. de 2012

Aundra was very thorough going over the sales process and explaining facts about the car.He was very patient with me.He was very friendly and helpful even when I called after the purchase to ask a couple of questions. I was also impressed with Chad in the finance department. After I purchased the car he called to ask me to come back in.He then let me know he had found a way to save me money on my purchase in the long run. Even though it involved him doing the paper work again and having me sign again he still went above and beyond. I ended with a better interest rate and for a little more per month I will pay on it fewer months. Another thing really impressed me when I came back to see Chad. A young man (I didn't get his name) found me and gave me 5 one dollar bills I had left in my traded vehicle. That shows the honesty and integrity Crown Nissan has. I would never have remembered that 5 dollars and he could have easily put it in his pocket and no one would have ever known! Susan Kay

Sassifrass

28 de dic. de 2011

Nice experience. Acceptable wait time for service.

jsr216

19 de dic. de 2011

Penny was great and super nice. She is still new, so I can tell she is still learning some of the in depth features of the cars, but her friendliness made up for that. My only issues with the whole experience were that the air in the tires of my maxima was too low, so I had to come back to the dealer to get them filled to the correct pressure. Also, the car did not have any mats in it (footwells and trunk) and they didn't have any mats in stock, so the saleswoman had to order me some, which I am still waiting for. Other than that, it was a good experience.

Mr. Bob

12 de dic. de 2011

Victor and the finance person were very efficient, helpful and kind

maryzip419

10 de dic. de 2011

I have been dealing with Crown Nissan since 2007. The salesmen are friendly and professional. I always feel confident after completing a deal with them. Everything is explained and indicated in detail on the contract. All my concerns are met whenever I do have a question. I can't rave enough about their service department. By far the best I have ever been to. I have never walked away from there without being completely satisfied. If you do encounter any difficultly it is immediately resolved by management. I am a loyal customer of Crown Nissan and will continue to be.

Nana303

30 de nov. de 2011

I am just a woman that don't know anything about cars. All that I need to know is how to drive it. Crown Nissan Greenville is the only place that I can trust to take my car for maintenance and replacement for original parts. They are my man in charge. Service is wonderful, I can go there at my convenience time without appointment and always works. Waiting time is very accurate to what they estimate. People there is very friendly and patient with ignorant women. Prices are fair. I will never change my people as long as I will own a Nissan car.

sjordan3443

28 de nov. de 2011

this dealership has made ouststanding customer service, the dealer whom worked with me went above n beyond in putting me in a suitable vehicle that accomdates my family and my finaces. He also worked hard enough in helping me with this purchase and has given me the ability to build a start with credit and not only has he done so for a myself s a customer but also as a friend thank you so much for you outstanding salemanship.Selma Jordan

tmwhite

17 de nov. de 2011

Kudos to Crown Nissan of Greenville! I just purchased a 2012 Altima and the entire experience was top notch. My family and I were treated as VIPs from the moment I initially pulled on the lot through signing. If you are looking for an open and honest sales consultant ask for David Hyatt upon your arrival. Dave is a passionate professional, eager to help you find the right car. Personal and cordial, Dave patiently helped me pinpoint what I was looking for in our new car and was able to work out a great deal for us. The rest of the staff did a super job and added to this refreshing experience. I highly recommend Crown Nissan of Greenville.

Bob Strait

15 de nov. de 2011

Everything about our experience with Crown Nissan was outstanding. Our salesman, Freddie Willis, could not have been more helpful. He went out of his way to be accommodating and was extremely patient with us as we made our decision to lease a new Murano. He is very knowledgable of his products and made our entire shopping experience enjoyable. In addition, Matt Sanchez was very helpful as we worked our way through a lease agreement and refinance. We will certainly recommend Freddie and Crown Nissan to anyone looking to purchase a car!Bob and Ann Strait

barb54jack49

9 de nov. de 2011

Our experience with the dealership was truly outstanding. Sales Rep. Freddie Willis was most pleasant, helpful and completely knowlegable about the Nissan vehicles. He made every effort to make us comfortable and was instrumental in our decision to purchase our Nissan from Crown Nissan. He is an outstanding asset to that organization and should be so commended.Additionally, the people in the business office and the General Manager were most accommodating, As a retired Naval officer I can only say "Well done, well done indeed!Jack T. Henderson

CmpDcamp

6 de nov. de 2011

Were not pushy at all! I like that. Very friendly, humble and helpful. Willing to negotiate. Helped us to make our decision by telling us what was available and suggesting what to look at. David Hyatt was great as well as the finance folks to deal with.

ashc1277

28 de oct. de 2011

I had a very pleasurable experience at Crown Nissan in Greenville, SC. Freddie Willis helped me and he was very professional and helpful. He went above and beyond and it really made the car buying experience a more pleasant one! I will definetely recommend this dealership and Freddie Willis in the future!

alanfamily

25 de oct. de 2011

My wife and I were very pleased with our salesman, Victor, and the dealership overall was outstanding. We were able to drive numerous vehicles until we found one that was perfect for us. Victor was very knowledgable about the vehicles, was able to answer every question we had (and we had a lot!) Price negotiation was fair, and the paperwork was done quickly. I would definately recommend this dealership, as well as this salesman.

scmjernigan

24 de oct. de 2011

Our overall experience was great. We initially met with Tim G and he was fantastic! Great customer service. Terrific personality. Easy to work with. Unfortunately, when we actually filled out the paperwork to purchase the vehicle, Tim was on vacation and we dealt with Andre. He was also very friendly and helpful.Will, the sales manager, was very easy to work with and pretty much made the deal happen for us.

Richard

22 de oct. de 2011

There is still the problem of suspension noise that has to be confirmed. I believe that the noise is in the strut! We've been working this problem for well over a year!

Court8683

22 de oct. de 2011

Travis is a wonderful salesman!! He was very patient with our buying decision and the process was really smooth.I will always be a customer at Crown Nissan. Thank you Travis!!!

Abailey727

14 de oct. de 2011

All around service was great and Will was awesome! I would suggest this dealership to anyone looking for great assistance with buying a car or needing a device department.

nbarrett11000

14 de oct. de 2011

Overall I had a good experience. Felt we had to go back and forth too many times, negotiating over a couple hundred dollars, but happy with the purchase.

clhughey

14 de oct. de 2011

Will was referred to me from a previous customer. I was not willing or ready to buy a vehicle when I went to Crown Nissan and met Will. My wants were a little scattered and truth be told a little unrealistic. I was able to tell Will exactly what I wanted and he fit me with a 2011 Nissan Altima. I drove it and loved it. I was determined not to buy a car that day. After the test drive we talked a while and realized we had a lot in common. He made me feel very comfortable. He talked to me about a promotion they had and how it might fit my needs. I let him work out a deal that I was very very happy with and ultimately bought the vehicle that night. Since then, Will and his fiance and I have become great friends and I have referred people to him. As long as Will is selling cars, I will always purchase from him. In addition, the service department was very friendly and I have been very happy with my Nissan!

pinkpanther

8 de oct. de 2011

I would regimens this dealership to anybody looking for the best deal on a Nissan. I purchased a new 2012Nissan Versa and absolutely love it. They took the time to find out what my needs were and also my wants.

Newberry1

7 de sep. de 2011

My car buying experience at Crown Nissan rates as the best I've ever had. Victor, my salesman, was very knowlegeable and great to work with. He answered any question that I had and was able to get the exact car that I wanted. Another Nissan dealer had tried to get me to settle for a vehicle that I didn't particularly like. Victor was extremely accommodating! He kept me informed through the entire sales process. The Finance Department was also very helpful in getting me a great interest rate, maintenance agreement and extended warranty. I would recommend Crown Nissan to all my friends and family members.