Crystal

1 de oct. de 2016

My husband and I came in to look at trucks for him. We met Mike Trammel, and he was very nice and knowledgeable. Understood we was just looking and gave us all the info we needed to make a decision. We will definitely be returning to Cronin and look for him to purchase in the future.

Victor

1 de oct. de 2016

Mike Tramel made our car buying experience great very friendly and amd took his time finding the right car for us I would highly recommend mike Tramel for your car buying experience.

Betty

22 de sep. de 2016

My salesman was Mike Monroe..I visited a lot of dealerships trying to decide what kind of SUV I wanted. I had some bad experiences ..I was loudly accused by one dealership that I just took the vehicle for a joy ride.I had a totally positive experience at Cronin Kia. I highly recommend Mr. Monroe..He is the reason I returned to Harrison Kia once I decided that a Kia Sportage was the best buy for me.Im very happy with my decision..

kweaver0907

5 de sep. de 2016

On a Sunday on a holiday weekend, some salespeople would lay low and watch the clock. Mark was determined to make sure we were well-informed and never overbearing! To me, Cronin is a great brand like Kia and Ford. Great selection and small town service... I highly recommend them!

Jamese Lamb

1 de sep. de 2016

Whoa Adam Montgomery was so patient and nice. He made us feel very relaxed, low pressure, and gave us a great deal too. The Cronin team was just fantastic!

Debbie

31 de ago. de 2016

My son and dad purchased cars from Cronin and were treated with the utmost respect and courtesy! The sales man Adam Geiger was very pleasant to work with! He was very knowledgeable and very honest which is hard to find these days!

Heather Miller

28 de jul. de 2016

I came to Cronin with interest in a new or used vehicle with possible trade and was assisted by Adam Montgomery with great customer service he gave me all the knowledge I needed and once I have decided on the vehicle for me I will be back to speak with him and deal with Cronin! A+++

Karen Frank

28 de jul. de 2016

at the moment I am just shopping new and used vehicles trying to get an idea f what works best for me. I spoke to Adam Montgomery who was absolutely wonderful to work with! When I am ready to buy I will DEFINATELY buy from Cronin Ford. It was the best customer service experience!

Bob

28 de jul. de 2016

I recently purchase my F-150 from Cronin Ford and I am very pleaded with the level of service I wad given. I usually hate buying card but Dave made it simple and easy!

Greg

29 de jun. de 2016

Julie, Justin and Jeremy were all great when my wife and I were buying our new Explorer. They weren't pushy like other dealers we had visited and got us a great deal. Highly recommend anyone looking for a new or used vehicle to go see Julie.

Pete

9 de jun. de 2016

Dave was very helpful and knowledgeable! Cronin provides a wonderful atmosphere to buy a car. I will go there for all my future cars

Gary

5 de jun. de 2016

I do not recommend buying a new vehicle at Cronin ford in Harrison Ohio .... The sales staff and finance staff are very rude and pushy ... I tried to buy a Mustang and wanted a comparable interest-rate like my existing car at 0.9% But they tried to force me into the mustang at over 4 percent interest rate and not give me market value for my trade in... Very rude and pushy staff... I do not recommend anyone to try and buy a vehicle at Cronin ford in Harrison Ohio which I consider the worst dealership ever !!!

Mike E

2 de jun. de 2016

Recently I bought my second Kia Sorento since 2011 from Mike Monroe.He made it easy so l looked him up the second time

C hitt

31 de may. de 2016

Julie was very good to deal with!! Helping my son buy his first car!

Jimmy M

27 de may. de 2016

I was shopping around had a pleasant experience when speaking with the staff very helpful.

Steve

24 de may. de 2016

I love my new Explorer! Thanks Dave for all your help.

Doug

24 de may. de 2016

I recently purchased a F-150 from Cronin Ford. The whole experience was awesome! Dave was very helpful.

Veganforlife

23 de may. de 2016

Dave Frank's was great sales man! He found us the best used truck!! Thanks Dave franks

dsjscharold

22 de abr. de 2016

Purchasing my Mustang Convertible from Rob Ernst at Cronin Ford was a wonderful experience. The drive from Kentucky to this dealership was well worth it.

Kellie

6 de abr. de 2016

Took my car in for some work and couldn't be happier with that decision. They took their time in explaining what was going on and what needed to be done. They got it done faster than anticipated, and the price was the best I could have gotten. All of the guys there were very sweet and professional. I feel safe in my car again, and I wouldn't take my car elsewhere going forward.

Susanna

2 de abr. de 2016

I am very pleased with my experience with Cronin Ford. Joe was prompt, efficient, and patient, very laid back and a pleasure to deal with. All of the staff I encountered were very pleasant as well. It was worth the hour drive as I found the right vehicle and great people to work with. Overall just a great dealership! Highly recommend!

William Klawitter

16 de mar. de 2016

Joe Henegar does a fantastic job. He helped me at Cronin Ford when I was recently in the market for a new F250. Customer service was great! He even remembered to contact me regarding some additional services I wanted done on the truck even though his wife just had their third child!

Kristi Ashcraft

27 de feb. de 2016

Would give them 10 stars if possible! The easiest new car buying experience ever!!! No hidden fees, great prices! Mark was fantastic!!!

david

12 de feb. de 2016

I worked with Dave Franks on an out-of-state purchase. He was very helpful and accommodating. I highly recommend Cronin Ford.

Paul Drake

2 de feb. de 2016

I recently purchased a 2015' Limited Ford Explorer and could not have been more please with my experience. The salesman I dealt with from beginning to conclusion, Tony Henegar, was outstanding to work with. It was not a "pressure sale" in any way, but more of a "how can we please the customer" type of approach. Tony and his crew wanted to make a sale, which they should, but I could tell it was important that I, the customer, was satisfied. Once the sale was final it didn't stop there! Tony followed up to make sure I was pleased. I would recommend Cronin Ford in Harrison, OH to anyone, particularly Tony Henegar!

Hoosiers Rule

31 de ene. de 2016

Julie and Justin made my first new car purchase easy! They didn't try to fast talk me like some other dealerships did and they were honest. Even Jeremy in finance was great! Thanks everyone. I love my new fusion.

Cathy

30 de ene. de 2016

Julie was very friendly and knowledgeable. I will recommend her to my family, friends and coworkers.

Mike

22 de ene. de 2016

Came into Cronin Ford to look at the ford edge,Marsha Hunt dealt with me very friendly good sales person.

Lea Ann

20 de ene. de 2016

Joe Henegar is an outstanding salesman. I came in for service, saw a used car and contacted your website. Joe worked with me to get my loan approval. Instead of a used car, I ended up getting a 2016 Kia Soul. I would recommend Joe and Cronin to anyone I knew looking for a car. Thanks Joe

Brad M

18 de ene. de 2016

Dealing with Julie Young was great! Friendly & honest! Our experience was smooth and easy!

Bob

21 de sep. de 2015

I recently bought my 2nd automobile at Cronin Ford, and wouldn't shop anywhere else. Our salesman was Dave French. He was very helpful and knowlegable about the Taurus SEL we purchased. The 2011 vehicle didn't have an owners manual. I requested one, and he made sure I had one within a week. The automobile was priced correctly, extremely clean, and Dave made sure we were familiar with the many options it has. Jay in the finance dept. got us a wonderful interest rate with terms we were comfotable with. This was our 2nd purchase at Cronin Ford in the past three years, and I often recomend them to others in the market for a new or preowned vehicle. Other dealers with old fashioned high pressure sales tactics could learn a lot from the Cronin expirience.

Abby

27 de ago. de 2015

Very friendly and personable. Never pushy. Super helpful.

PYates

18 de ago. de 2015

This is my third vehicle purchased from Cronin. I have continued to purchase from Cronin because of the great service I receive. The employees are always courteous and eager to help. I have recommended Cronin to several of my friends.

Happy driver

27 de jul. de 2015

Mike Monroe was a great salesman and helped me buy my Ford Escape in almost no time without any hassles. I would highly recommend shopping at Cronin!

Thalc

10 de jul. de 2015

My sales man was Adam Hatfiled. He was very knowledgeable, friendly, and patient. He was not pushy and I have called him several times before and after buying the car. Each time he has called me back quickly and still continues to be helpful.

Heather

2 de jul. de 2015

We recently purchased our van from Cronin. Our salesman, Jude, was fantastic! Even helped watch our 4 kids while we were filling out the paperwork! Highly recommend!!!

Wilson

2 de jul. de 2015

I have been in the market for several months but haven't found the right truck. I finally found it at cronin ford. From my first call to the sale Julie made everything easy. The truck was cleaned and serviced before I left. She made sure I was happy. I will recommend Julie and her coworkers to all my family and friends. Thanks Again Julie. -Wilson

LisaR

1 de jul. de 2015

Mark did a wonderful job helping us find out new Optima. He asked all the right questions to truly find the features we needed. I will be back!

Layden

26 de jun. de 2015

Just bought our second Kia from Michael Monroe! He is awesome to work with!

Kevin

25 de jun. de 2015

Mike Monroe was very helpful in helping me with my used car purchase. I knew what 2 cars I wanted to test drive and they were ready to go within minutes. Easy to talk to, answered all my questions and I feel I got a great deal for the car. I had my 18 and 16 year old kids with me and he showed them the same respect he showed me. Great Buying experience!! Thank you

Shawn Bartee

10 de jun. de 2015

I came to cronin ford/kia to checkout a new kia soul for my wife. Upon arrival a guy came out name Micheal Monroe. He listened to my situation and then put together a plan for me to put in a brand new car early of my trade in situation. Also helped me convince my wife to purchase a new Sportage Awd. Which we absolutely love by the way. Thank you Micheal. You are 100% exactly what all car sales guys should be. Down to earth, nice, respectful, funny. Thanks.

Mrike

2 de jun. de 2015

I was so lucky to get Rob Ernst as my sales person on buying my Chrysler. Very friendly and had my best interest at heart. He went well beyond to get me the best price ever on the car. I would buy another car from him as he is a trusted salesperson. I would recommend family and friends to him. Thanks Rob for your help.

Dawna T

21 de may. de 2015

The team at Cronin was very friendly and accommodating. There was no high pressure sales or wasting of my time. The facility was very clean and comfortable and everyone extremely nice. It was a positive experience and I would highly recommend Cronin. My Sales Rep, Rob Ernst is very good at answering my questions and taking time to explain how everything works on my new Explorer.

pam

21 de may. de 2015

My sales guy was Rob. I've never met a more interactive sales guys. I have a 3 year old daughter that Rob entertained while we were going thru the car buying process. We all know how long that takes anywhere. My daughter was a trooper thanks to Rob. AND he gave her a big red ballon like he promised. I will always suggest Cronin Ford and Rob to my friends

NL

19 de may. de 2015

Mike Monroe was and his crew were AMAZING!!! Mr. Monroe helped me with my new car and he stayed after hours two days in a row to make sure I was taken GREAT care of. I had the Best Experience at Cronin Ford and everyone was very nice and made me feel like I was the only one there. I love love love my new car and Mike I couldn't have done this without all of you and your teams hard work and patience with me. I couldn't be more happier with you as my salesman Thank You So Much!!!!

Heather

18 de may. de 2015

I am very satisfied with my new purchase of my Ford Focus and with the help of my salesman Adam Minges, I was able to get the car I wanted at the price I wanted!!! I cannot say enough good things about Adam and I will be back for future purchases.

Gilmar

16 de may. de 2015

I'm very happy with my Kia Sorento!!! Jeremy was great with financing and Julie awesome showing us the right car for us. We have just one complain CRONIN KIA should have more stores.Will be back for sure!!!

Brittany

14 de may. de 2015

I had a great experience with Cronin Ford and sales manager Justin Love. The entire experience of purchasing a new vehicle was so quick and easy. Justin Love had such a friendly and personable attitude as well as everyone working at the dealership. Thank you!

Mary Ponder

12 de may. de 2015

I had no intention of buying a car, I was 'just looking.' Mike Munroe was very friendly, not pushy or abrasive; he simply asked me what I was looking for in a car. The whole facility is comfortable, the atmosphere friendly and professional. Needless to say, I drove away a happy and satisfied customer.

Sean

11 de may. de 2015

I hate buying anything. I usually have buyers remorse before I spend a dime, but Julie Young at Cronin Ford in Harrison, Ohio made it fun. She was a pleasure to talk to, and she was very helpful. If you're in the market for a car new or used; go see Julie!

Jackie H

5 de may. de 2015

The team at Cronin were awesome! They found me the vehicle that I really wanted and went and got it for me! Julie made sure it was the perfect car for me and Jeremy made sure I could afford it! Everyone we spoke to were real nice! I'm a very happy customer!

Pam Janney

28 de abr. de 2015

We bought 1 car from Cronin Kia last year and it was the best experience. Michael Monroe was our sales man and he actually took time with us where at other car lots they didn't even want to talk to us with no down payment. This is why when we needed another car we would not have went anywhere else. We are so Happy with both of our new cars. Thanks so much for taking care of us Cronin.

Tom and Helen

28 de abr. de 2015

Michael Monroe is an awesome sales person. When asked any question he has the answer. He is a great asset both to Cronin KIA and to KIA also. This is the third KIA we have purchased KIA and the second from Cronin. It is a relaxed, comfortable and enjoyable time doing business with Michael Monroe, Cronin and the folks in the shop and office.

Joe

23 de abr. de 2015

I recently purchased my first Kia from Cronin and was blown away by everyone from the sales staff to the finance department. My entire experience from start to finish was hassle free, thorough, and efficient. My salesperson, mike, was an absolute pleasure to work with. He took his time with us, answered all of my questions, and went out of his way to make buying a new car fun again. Our finance experience was just as impressive. Jeremy took time to explain each and every detail of our purchase, explained all additional options associated with the purchase, and again, made the once stressful experience of purchasing a new car a pleasurable one. This experience was a vast contrast to the "sign here, sign here, have a nice day" experience I had grown accustomed to when purchasing a new vehicle. It is quite refreshing to know that there are still dealerships out there that genuinely care about their customers. Well done Cronin. You have earned a customer for life

Jane

23 de abr. de 2015

I loved the experience of buying a car at Cronin Kia. The sales staff was very helpful and took time to answer my questions. Jeremy in finance really helped me understand my options and was always quick to respond to my phone calls. He was very friendly and I appreciate the way he made this a happy experience. I would go back to Cronin any time.

megan beckman

23 de abr. de 2015

My husband and I were in Ohio visiting his family. We live in Georgia. We have been looking to buy a new escape for a couple of months. We had a few bad experiences down here so we decided to stop by Cronin ford. My sister in law had a great experience buying her car there. We loved them, they seemed to genuinely care about our experience and seemed to want to get us the best deal possible. The finance guy, Jeremy went above and beyond for us. He was able to get us payments for less than what we wanted to pay. I would defiantly recommend this dealership to anyone looking to buy a car. I know that we will not be buying a car anywhere else. My husband has been thinking about a new truck. I think we might be stopping buy when we are back up this winter.

Janet

22 de abr. de 2015

I would have to say they do take care of you (IF YOU ARE BUYING A CAR!!!) But for questions or trying to speak to someone is almost impossible. I have left about 10 messages on the Jeremy's phone (the finance guy) and no response and I have left messages for Justin Love the so called Sales Manager lol they must not know what customer service really is.. Now I bet if was wanting to trade or buy a car they would be all over it. I have purchased 3 cars from here in the past, but no longer will I buy from here. I feel sorry for the men in service because they are really nice men and take care of their people. unlike the wolf pack up front....

dm

3 de abr. de 2015

We were just looking for a good used suv and ended up getting a better one than we expected. We talked to Julie Young and she made the whole process easier, didnt pressure us into anything. I would definately recommend going there!

Brooke Louis

27 de mar. de 2015

So this will be our family's second review! We bought our first car from Mr. Adam Minges at Cronin Ford and were extremely happy with the experience. If you are in the market for a car go see Adam and tell him that we sent you! We were in service getting our tires rotated and an oil change and bumped into Adam, he talked to us for a while about the vehicle we bought and then we got on the subject of my aunt needing a car for work and to haul totes to set up her stands at the flea markets. Her old chevy cavalier is not cutting it! The next day we brought my aunt to Cronin Ford and worked with Adam. He showed us different options and we ended up going with the Ford Escape! My aunt loves her new Escape and was glad to work with such a nice young man. Since my uncle passed my aunt has not been comfortable making financial decisions however this was a very comfortable experience for her and we couldn't be more happy. Thank you!

James Johnson

24 de mar. de 2015

I viewed the used vehicle online and inquired. Julie Young contacted me and we worked a deal over the phone. I live 137 miles from the dealership she disclosed everything not perfect about the truck. When I arrived the truck was as she had described. They even assisted me loading my motorcycle in the back so I could get home, as agreed over the phone.

SJC hoosier

13 de mar. de 2015

I was looking for new car but ended up buying a used one with more upgrades than I could have afforded with a new one. I love it and Joe Henegar was great. I recommend him

Gregory Klien

3 de mar. de 2015

I was very satisfied with my time at Cronin my salesman Cody was very helpful and very fun to work with. the salesman there aren't even paid on commission! it's a totally different car buying experience!!

Mike Bays

2 de mar. de 2015

I purchased my new F-150 from Adam Minges at Cronin Ford and had a wonderful experience. I called the dealership and spoke to Adam about the great deals that I saw online through Cars.com and asked him if I could come in to see the new trucks. We set an appointment and I fell in love with the truck. At this moment I was very cautious however Adam was very laid back and did not pressure me whatsoever unlike the other dealerships I visited before stoping here. We went inside and worked some numbers and I was very pleased with the way that Cronin did business. I got to see everything up front and was driving away in my new truck in no time. Adam has also been following up with me after the purchase and offered to set up my first oil change. Overall: I will be back to Cronin Ford. The level of customer service and low pressure approach really made me see that all dealerships should not be treated equally. I always tell people where to go if they want to get the treatment that I received in purchasing my new truck. Thank you!

RajeshChelseaFan

4 de feb. de 2015

I was looking for a used car since long and eventually ended up buying from Cronin Ford as their professional services exuded conviction and quality which assured me of what i was buying. Zack Young, the staff at Cronin Ford had set a very friendly ambiance from the start and the buying process was very comfortable. I was particularly impressed with Zack who was willing to help in his best possible way. Cronin Ford have a limited but rightly represented used car inventory true to their value. I will strongly recommend Cronin Ford Cheers!

Tom Jeschun

3 de feb. de 2015

i had a lot of fun at the dealership buying my new fiesta. wasn't like the other dealerships I had been to during my shopping!

James Thomas

3 de feb. de 2015

If you go to Cronin Ford, I HIGHLY recommend you ask for Zack. He is a very punctual young man. Helped me narrow down which F-150 was right for me. Thank you very much!

lawsonfam

27 de ene. de 2015

Wonderful experience!! Thanks Julie Young for listening to our needs and giving us a deal we couldn't refuse. Thanks Joe Henegar for speaking to me on the phone and answering my questions. Your help and pleasant attitude ultimately brought us into the dealership. Also, Adam Minges was such a huge help showing our two children around the dealership and letting them be kids and ask tons of questions! First class team at Cronin! We will be Cronin customers from here on out! We LOVE our new truck!!

Ed

20 de ene. de 2015

Recently my wife and I purchased a new explorer from Cronin Ford, Julie Young was our salesperson. We have bought many vehicles over the years and I have to say this was the best experience yet! Julie and her colleagues are the best we've seen so far. They are honest and have the customers needs in mind. We will definitely be purchasing our next car from her!

KDH

11 de ene. de 2015

We've been searching for a specific car for quite awhile and Cronin Ford was about to find it for us and keep it pretty much in our original budget

Ellie S.

23 de dic. de 2014

Adam was wonderful and even had the Optima pulled up and ready to go for my test drive when I arrived. We drove over an hour to see the vehicle. The pictures didn't even do it any justice on the website. The vehicle was gorgeous! I was at ease the whole time when we were discussing the numbers. Their prices are fair. They stayed two hours past closing time to accommodate me as well. Even though I purchased a used car they gassed it up for me and even washed and detailed it for me. I would highly recommend you work with Adam. He was personable and there was absolutely no pressure. Thanks so much!

1st Time Buyer

30 de nov. de 2014

I purchased my first "new" car yesterday! Thanks to the wonderful staff at Cronin the process was simple. I will recommend the dealership to everyone I know looking to purchase a vehicle. Thanks Ms. Young for your time and patience.

Teresa

25 de nov. de 2014

I have never found a more concerned car sales person. He took his time to show me what I wanted, very patient. He sat with me to show features of my new car. I did not feel pressure to buy. I want you to know he is greatest salesperson I have encountered in my times I have bought cars. He treated me with respect. I had been to another dealership and they treated me like I did not know what I was doing or what I wanted.. They even asked how I thought I was going to buy a car. I would recommend robert to anyone who does not feel like they would get respect from a salesman.

Nicole

31 de oct. de 2014

I purchased my first non suv, a 2013 Kia Optima from Cronin in October. I was having a really hard time finding a vehicle I was comfortable in and that fit my extremely small budget. My salesman, Michael Monroe, took the time to listen to my situation and help me find a car. He didn't push or steer me in one direction which I appreciated. He was patient, knowledable, and gave advice along the way! I walked out with confidence that I made a great purchase for myself. I really have Michael to thank for that!!

Maryrose 721

13 de oct. de 2014

Mike and management were able to turn a bad problem into a great ending

TruckGuy

13 de oct. de 2014

I purchased a new FX4 from Cronin Ford and my salesperson Ryan was able to help me and find the truck i was looking for. Everything about the process was great. I will definitely come back and let friends and family know about this dealership.

DES

13 de oct. de 2014

I went to test drive a couple cars that I was interested in, and usually I feel rushed or pressured to do so at most dealerships, but this was not the case here! At Cronin ford and Kia, they were AMAZING! The employee that helped me, Ryan, knew exactly what he was talking about and was a HUGE help. Car shopping was actually fun and not stressful! Overall, my experience at Cronin Ford was the best I have had at a car dealership. I would definitely recommend it to all.

Judy

10 de oct. de 2014

We bought a 2014 Kia Soul in July of this year. Rich Underwood was our salesman. He did not pressure us and gave us time to decide what features we wanted. He was very professional and able to answer all our questions. I feel we got a great deal. We have had a few concerns come up after the sale and he has addressed all issues. We are really enjoying our new car.

TMillerRealtor

6 de oct. de 2014

Rob Ernst assisted me from my online questions prior to my arrival through driving my new car off the lot! I had been car shopping for days and finally narrowed it down to the one I wanted, after test driving one at another dealership and not 'loving' it I decided to search online for that same vehicle only better. I found two of them at Cronin Ford and used their online chat tool to speak with Rob and ensure that they still had both vehicles on the lot (as I was driving 1.5 hours to get there) and that they wouldn't sell before my arrival. Rob ensured me they were both there and he'd not only move them right up front for me but would hold the keys until I arrived so I was sure to get my pick! When I arrived he'd done exactly as promised, I drove the one I was most interested in and was very satisfied. Rob answered my questions, pointed out the additional features I wasn't aware of in the vehicle and then helped me through my buying process with ease. After I'd purchased he went above and beyond by walking me through use of all of the cars features. When I had questions about my car the next day or needed additional assistance he always answered the phone and was very friendly and helpful. I recommend their service and am very thankful to Rob for his assistance in making this experience smooth and successful for me!

DRF

1 de oct. de 2014

Rob Ernst contacted me about a Ranger I had for sale. I appreciated the window sticker information he sent and his offer to purchase it. I sold the truck to a couple from Troy, Ohio for my asking price. They found it online when they expanded their search area into Kentucky. It was exactly what they were looking for, they wired the funds into my account, we did the title paperwork and they drove away happy. Everyone was happy, except possibly Rob because I think he really wanted it too. However, his professionalism and helpfulness convinced me that the next time I am in the market for a Ford, I will be sure to look him up! Thanks again, Rob!

jjvesper

1 de oct. de 2014

I highly recommend cronin kia! The price was perfect and Mark was fantastic. From start to finish, he never pursued us and really knew what he was talking about. Rich financed the deal and was very thorough and honest!

David Berding

19 de sep. de 2014

Rob Ernst, Thank you again for all the time and patience you put in helping me better my car situation. I realize my credit needs to be improved on and am taking the steps to rectify it. Once that is complete I will work on refinancing the car loan and lowering the interest on the payments. I love the car and it so fits my personality. Have a great weekend with your family (The little time you have since your working) and enjoy them as much as you can. Please let your other staff members know my overall experience was wonderful. Everyone from the finance manager to the service department (who gave me change for a drink) were very pleasant and know how to make a person feel appreciated. I will let anyone I know who is looking at a car to come check out you and your team. Dave

Steve McClure

11 de sep. de 2014

Rob Ernst was great with me and my family while looking for a Truck thanks for making it such a non stressful experience.

Tahoe19

10 de sep. de 2014

This is the second vehicle I have bought from Cronin, and I am still impressed with the staff and their professionalism. Adding to this are the new facilities that certainly help in the process and contributed to the overall satisfaction in dealing with them. This was my first truck purchase, and the sales manager, Todd , was very helpful and very knowledgeable about the trucks and the diesels in particular. When I picked up the truck, Adam spent almost an hour with my wife and myself and walked us through everything about the truck and showed us all of the amenities it has to offer. I would not hesitate to continue to deal with Cronin in the future.

Mercury Guy!

8 de sep. de 2014

I must admit the entire process of buying selecting and purchasing my car was fast, easy and professional. When I first got there I was NOT attacked by over aggressive sales people, but was allowed to walk around and look at my own pace . I had already researched the vehicles that I was interested in on their website and had things narrowed down to three vehicles. I was able to look at vehicles with my wife at a relaxed pace and not feel pressured or steered toward another vehicle. When I was ready to test drive a couple vehicles Julie Young was able to assist me and answer all my questions She was polite and not high pressure nor did she come on the test drives (that I hate when they do,since they talk the whole time that you are trying to concentrate on the things that concern you). She got info together for finance department and answered the rest of my questions that I had. Finance department got me done in record time as Julie was running the vehicle I chose thru the detail department. Very pleasant purchase process all the way from start to finish. When I need to buy a vehicle in the future I will make Cronin Ford first stop and see Julie. I will seeiwhat their service department is like down the road when I come in for routine service. I hope it is easy as the purchase process was.

robbyd

1 de sep. de 2014

I bought a used ford from Cronin and joey henegar was amazing,excellent and very nice.he made me feel comfortable and relaxed the entire time. Thank you joey for my car and I will be recommending everybody to go to you.thank you again

Car Shopper

1 de sep. de 2014

When I came to the dealership, Ryan helped show me some if the used cars. He was able to help find a few that would best fit for my lifestyle. He was very nice and very helpful. I would recommend this dealership to friends and family.

GregC

6 de ago. de 2014

My daughter and I leased a 2014 KIA Forte EX from Cronin with the help of Michael Monroe and Rich Underwood. The experience was just what I was hoping for. They were both very professional and made the buying process simple and enjoyable. They are very good at what they do. I highly recommend them. The Cronin dealership is beautiful and clean, a car temple! So glad we leased from Cronin.

JPeecher

6 de ago. de 2014

our sales person, Julie, was very friendly and inviting. She was quick to respond to all my questions and helped greatly with the buying process. Thanks Cronin Ford and thank you Julie!

Author

4 de ago. de 2014

Zack gave excellent customer service. Referring any friends or family in need of a car to him.

72Chevy

2 de ago. de 2014

Rich Underwood, our salesman, was great. We are shopping for a Kia Optima and told Rich upfront that we weren't ready to purchase a car that day. Even so, Rich didn't rush us. He was knowledgeable and helpful. He answered all of our questions and couldn't have been more friendly. We'll definitely buy our new car from Rich and Cronin Kia and we'll recommend them to our friends and family.

abuyer

2 de ago. de 2014

Rich was very helpful. I appreciate it. He really listened to what my husband and I were asking for.

Danielle Siegrist

1 de ago. de 2014

Overall my experience at this dealership was great. I had excellent help and the salesmen and workers were very attentive. Ryan Foster in particular was the salesman that helped me and was very friendly and answered any questions that I had. I recommend anyone to go to Cronin Ford/Kia for any help with your car needs!

Josh vogt

1 de ago. de 2014

Bought a fusion for my wife. Joe Henegar was my salesman. Him and the sales team was awesome! Dealership was nice and clean too.

Happy customer

31 de jul. de 2014

Mike M helped me find the right car with no pressure, I will be back.

Satisfied

31 de jul. de 2014

I love my new Kia! I bought it at Cronin, and my salesman Mike Monroe was so honest and made the purchase 10 times better than expected! Go ask for Mike he will take good care of you.

Fusion

29 de jul. de 2014

I recently bought a 2014 Ford Fusion from Cronin Ford. David Franks and the rest of the staff was very helpful. I will recommend Cronin Ford to all my friend and family!

Aaron

28 de jul. de 2014

I came in and was looking at some new vehicles and Ryan Foster showed me some Escapes and he answered all of the questions I had. I will definitely recommend friends and family to Cronin Ford and Ryan. Thank you so much!!

Clark Marcum

27 de jul. de 2014

I purchased a F 150 fx4 from Joe Henegar. At not time did I feel pressure in to anything. Joe was there to answer any question that I asked. Other sales people were friendly and polite. I Will be send friends and family to Cronin Ford, to see Joe.

Anonymous

26 de jul. de 2014

I heard about Cronin through doing a Google search for Kias. I was pleasantly surprised by the dealership and chose it because it was near my house. The facilities were clean and inviting and I was immediately greeted by Mark. He made the buying process much easier and was thorough and answered all of my questions. I would definitely recommend Cronin to others. I love my car. Thank you!

A Happy Customer

23 de jul. de 2014

Buying at Cronin was easy and stress free. Our salesman, Adam, went above and beyond to not pressure and to make us comfortable. Even getting crayons and coloring pages for the kids. Justin the sales manager was also great working to get us a great deal. Thank you Cronin.

Bengal Girl

23 de jul. de 2014

Adam was my salesman at Cronin Ford. He made our experience as enjoyable and easy as could be. He is enthusiastic without being pushy. Answered our questions with patience. We will recommend Adam & Cronin Ford to everyone. Thanks Adam!

DJB

22 de jul. de 2014

I purchased a new Escape a couple of months ago. Adam Hatfield was my salesman. I received a recall on my car a couple of weeks ago. I called to set up my appointment and they could not have been more accommodating. I called Adam to see about getting my Value Guard done at the same time, as I had not gotten around to that. Adam made sure that it was set up for the same day and everything was completed in 1 day. Adam has made this entire experience so pleasant. He is always helpful and makes sure that everything is taken care of. He did not just sell me a car and disappear. His follow up is extremely helpful. I would not hesitate to purchase another car from Adam or Cronin Ford.

Rhonda

21 de jul. de 2014

I am very pleased with my recent purchase of a brand new F150 at Cronin Ford. Like most people, I was weary and overwrought of buying a new vehicle from a dealership for in fear I'd become yet another victim of a high pressure salesman pushing me into signing rather than finding out in what I really need from my vehicle. My experience at Cronin was a breath of fresh air and unlike other burdensome dealerships I've dealt with in the past, I was not immediately swarmed the second I stepped out of my car. I had time to search the lot and select a few vehicles I found most suitable before I was greeted. My sales consultant Cody Curry was a pleasure to deal with And made the car buying experience very smooth and exciting as it should be. The entire staff was genuinely interested in making my experience gratifying and affable.

Roomba79

16 de jul. de 2014

I came to Cronin to purchase a new Kia. Mark was amazing, attentive, and took excellent care of me. I cannot say more positive things about my buying experience. I was a little bit scared because of horror stories about other dealerships, but Cronin and Mark in particular made me feel at ease. Thank you!

glennstvns

1 de jul. de 2014

this is probably one of the best experiences had at a dealership my salesman matt very helpful knowledgeable ....he did not try to pressure me into anything definitely recommend him to anyone looking for a good experience at a dealership the staff is friendly and helpful I would definitely recommend this dealership

Dick Brewer

1 de jul. de 2014

It has been a very long time since I have purchased a new car. I worked with a young man named Zack Young who had all the answers to my questions. He made the car buying process very easy and I will be sending my friends and family to him. If you are in need of a car, go see him!

Simple Jay

29 de jun. de 2014

I searched several dealerships and found the Escape I really wanted at Cronin Ford. I stopped by and spoke with Julie. From there it was simple. She got me the price I wanted and gave me free lifetime oil changes! They had me on the road within an hour! I highly recommend Cronin and will be back for my next purchase (hopefully not for a few years though). Thanks to everyone who made my purchase so quick and easy!

emilygraydon

10 de jun. de 2014

This was truly the worst buying experience we have ever had. They do shady business, tricking you into buying all sorts of things you don't need or want, and then your total is 11k over what you started with. They also agree to a price and then change it on the final bill, hoping you won't see it. They had so many people talking at us for so many hours we didn't know what was up or down at then end which is what they want so you won't pick up what they are doing. It worked out in the end, after having to drive back the next day to renegotiate the deal and we love our truck, BUT I would never recommend this place to anyone.

Happy ford focus owner

1 de may. de 2014

I came in looking for a great deal on a new Ford Focus. I worked with Tony Villani who was very friendly and knowledgeable. He helped guide me through the process and really made a car buying experience very easy. The rest of the staff was friendly as well and made me feel at ease. Was the best car buying experience I've ever had!!! Would definitely recommend to anyone looking for a new or used car. Would have all my friends and family come see Tony!

bthomas

30 de abr. de 2014

absolutely wonderful my experience will last a lifetime never thought I would get treated as good as I did when purchasing a car my salesman matt was probably one of the most happiest salesman I have ever seen always had a smile on his face and did not leave one question unanswered that I had if he did not know the answer he make sure he found I will highly recommend this dealership hands down

2003hdxl

17 de abr. de 2013

They ask way over book values on there used cars. know other people that have have went to this dealer and bought from another dealer because of ther low trade in offers and high used car prices. buyer beware....

bwelch88

8 de abr. de 2013

I contacted this dealer about a Ford Taurus (after business hours one evening) through the form on the vehicle listing page and was assured by an automated email that I'd be contacted within 24 hours. I was suspicious of the posting to begin with, because it seemed to have contradicting information, so I requested clarification. Shortly after the start of business hours the following day, the posting disappeared but I was never contacted. Three days later, a salesman from this dealer finally emailed me, spamming me six times within a span of about 20 minutes, apologizing for the flood of email but explaining that his manager wanted 'closure'. I was lit up with emails from this individual, and not a one of the emails I received from him had anything to do with the vehicle I was interested in, nor did it answer any of the questions I asked. The final email I received asked me about my "KIA search". I explained to this individual in a very direct and to the point email reply that I was not interested in buying a KIA, he had not answered any of my questions, the car I was interested in was gone, and if he'd contacted me in a timely, professional manner, I may have been willing to drive the 3 1/2 hours to his lot from my home to do business with him, but I certainly would not now. I requested that he not contact me again, a request he ignored. I was contacted again a few days later, again asking about my KIA search. I explained to him once again that I would NEVER consider buying a KIA, and again asked not to be contacted again. So far, I have not heard back.

jakeban

31 de may. de 2012

The first time we went to Cronin Ford we were met by ED Monhollen We didnt know they were about to close but Ed said they would stay open if we wanted to look around. We ended up driving 3 different new cars. Ed and Jason were very patient We did not purchase that night but went back on monday and bought a brand new optima. They made sure we were given the best deal possible. I would recommend Cronin and Ed and Jason for their next vehicle.

Forte driver

29 de may. de 2012

I was recently in the market for a new car. I found a Kia I was interested in and contacted Cronin via e-mail. The sales person was very helpful and answered all of my questions. He met me promptly when I went for a test drive, we went over the car and oprtions. I didn't feel presured to buy the vehicle but once I made my choice the process flew by. We've been back to purchase other accessories and are very satisfied.

7.3 Powerstroke Fan

27 de feb. de 2012

Although i did not buy a vehicle, the sales force was understanding and did not pressure or pursade me in any way, overall great. Even followed up with phone calls of vehicles that might meet my needs.

katyfleek

7 de dic. de 2011

I originally thought this sales team seemed knowledgable and spot on. I was severely mistaken. After driving three hours to purchase a vehicle (2011 Kia Sorento EX) that was listed on their internet inventory and confirmed by TWO sales employees via phone, I arrive to their dealership to learn that I was victim to a misfortune that happens "several times a year." Apparently Their marketing team is not on location and makes errors of advertising vehicles and vehicle features that are non-existant. Since I was pre-approved, had driven myself and my family three hours to their dealership, I decided to purchase a brand new 2012 Kia Sorento instead. They offered me $500 less on my trade in then what other Kia dealerships had, but I went with it as I had just wasted three hours driving up there. Their tax and titling office/sales floor communication, or lack there of, misinformed us on out taxing costs that we typically should have been exempt from as an active duty military family. In talking with sales floor, sales managers and even store managers all we have received is a big OH WELL THATS MISFORTUNATE. What a horrible way to treat customers, beginning to end. Please, do not waste your time with this dealership. Their lack of care over their mistakes is insulting.

ttboy84

5 de dic. de 2011

Just purchased a 2012 Fusion and was pleased with the no hassle experience. Did not get what I wanted for my trade but got a nice deal for the new car!

Car Guy

2 de oct. de 2011

Friendly employees, buying a car was very easy. I would recommend this dealership.