Cody

23 de may. de 2014

Seth was awesome in selling us the car and taking care of us. Altho the service dept guy was a little shady after Seth and I both Sat with him in making an apt and him writing my apt down even called the paint shop for a ding in the door and got the ok with them for the dates. We watched him do it. But when I went in for the apt he said had no idea about my apt and said he couldn't get me a rental car to drive for the three days I was out a vehicle . He tried blaming it on Seth saying he dont know why Seth didn't make the apt or called the paint shop but if I made a apt with him (which I already had) he would make sure it was all done right and reschedule me. but I was with Seth and he did his Job correctly watching the service guy make the apt. All said and done one call to Seth while he was at the car show while I was at the dealership in the service dept set everything straight and got me taking care of and in and out quickly with a rental.

Zeb

22 de may. de 2014

Stephen did an awesome job of getting me exactly what I wanted. He was very thorough, went through all the features of the vehicle after I purchased it. The entire staff that I dealt with was very friendly and accomodating. I most definitely will be referring folks to you all. As for the vehicle, I absolutely love it, I put lots of miles in on a weekly basis so to have a luxury ride with the comfort I needed is super!! Keep up the Great work Courtesy Buick GMC Lafayette!!!

Sara

21 de may. de 2014

I felt very welcome & Courtesy was very accepting of my children!! Very smart idea to have a play room and ice cream machine!!! Brandon Lejeune was awesome!!! Definitely will be using him again!!!

John

21 de may. de 2014

This is the first time I have dealt with anyone other than Hub City Ford. My intentions were to only visit that booth at the car show to trade in my 2008 Ford Taurus. The day prior, Hub City Ford placed my in a 2014 Taurus to test drive or choose another at the car show. When I passed by Courtesy's vehicles and began speaking with Marlon Winbush, he changed my mind. I knew he was the person I wanted to give my business to, so I returned to the Hub City Ford tent and explained I wanted to explore other options. Marlon went above and beyond to ensure my questions were answered and I was completely satisfied with my choice. I must admit, I changed my mind a couple of times, but Marlon was so patient, as well as the finance managers. Because of this, I will leave Hub City Ford of 14 years and bring my business to Courtesy Buick GMC. Look for my return to purchase a new truck and a car for my daughter. Thanks everyone who help me finally get my 2014 GMC Terrain and the best possible financing option available for me. Kudos Marlon!!!!

Derrek

19 de may. de 2014

Our salesman, Seth was the kindest person. He answered our questions and helped us when needed. Great group of people..

Clayton

19 de may. de 2014

Prompt and courteous service. Mr Ray Landry did an outstanding job handling my service issue and was very polite and professional.

David

18 de may. de 2014

Very timely in getting truck prepped through shop and getting pApers signed in finance office. Brandon was on top of everything needed to have easy delivery of my new hd Denali.

Randy

16 de may. de 2014

Its been great so far i bought at the car show. We will see how service goes after the buy now. I know people that hasn't had the best service from service dept tho

Ladorsha

14 de may. de 2014

The lady we work with was excellent she let us know what was going on the entire wait. Everyone I came in contact with was nice and helpful. Great experience

Raven

14 de may. de 2014

brought vehicle in to have oil change, tire rotation & new tire put on..Terry got my vehicle in and out in a timely fashion..As always excellent customer service!!

Genee

13 de may. de 2014

Tony is a great guy! He was very patient, kind, and great at what he does. We can wait to buy our work vehicles from Tony for our business!! Thanks again.

David

9 de may. de 2014

My experience with Seth Aymond was very positive, and I have already recommended him to several people. He was sensitive to my needs and did a wonderful job of ensuring that I was satisfied with my recent purchase.

Malita

9 de may. de 2014

Terry Melanson, Service Advisor is always a pleasure to work with. He makes the difficulty of having a problem with my vehicle less of a hassle. He provides great customer service and keeps me informed of the issues and status of my vehicle.

Chad

9 de may. de 2014

Very courteous and knowledgeable staff. Sales person went out of her way to find exactly what I was looking for.

Ann

8 de may. de 2014

the dealership employees are always helpful i don't have to worry about my car getting the needed work only to top it off there is a free car wash

Robert

6 de may. de 2014

The actual paper work process was very quick. My sales rep was very helpful in explaining all of the vehicles features.

Kevin

5 de may. de 2014

My wife and I were pleased with the salesman, Marlon. We are happy with the service we received and love our new vehicle.

Cedric

3 de may. de 2014

I scheduled my appointment online but when I arrived I wasn't in the computer. But they were very helpful and accommodated be beyond what I expected. I am so happy to own a GMC because I can get it serviced by people who truly care about the upkeep of my vehicle. Love my Terrain. .

Yvonne

1 de may. de 2014

My experience at your dealership has been excellent. I have received great service in the past. Your service reps have been very polite and attentive to my questions and concernsand completed the requested service in a timely manner.

Gerard

30 de abr. de 2014

The individuals were courtesy and professional. I had a coupon discount that was accepted without hassell. My answering machine at home had at least 3 messages left at different times inquiring if I was pleased with vehicle service. I was very pleased and I am a huge believer in service. Great job by a professional team. Thanks and will bring vehicle back for routine maintenance.

Gary

30 de abr. de 2014

Courtesy GMC is always top notch for my concerns. I would recommend them to any one I know for their purchases and services.

Michael

29 de abr. de 2014

This is the second Sierra that I purchase through Sean at your dealership, he is very professional and is not a pressure salesperson which I really appreciate. Sean knows the vehicles which is very important to me as well. Looking forward to months of pleasure in my new Sierra.

Donna

28 de abr. de 2014

All my questions got answered, everyone was friendly and extremely knowledgeable, and the demonstration of how my vehicle operates was very thorough.

Dwayne

26 de abr. de 2014

I knew what I was looking for in a vehicle choosing the GMC Sierra Platinum. Tony Wood was low pressure and very helpful in understanding what I needed.

PJD

24 de abr. de 2014

Great initial contact with Andrea. Friendly, prompt, and very personable. Sales man she sent us to was a little pushy, and I thought a "TEST DRIVE" required you to get in the vehicle and DRIVE it, not circle the vehicle and look at it. Salesman couldn't give me a counter offer or a bottom line price when an offer was made. He said it had to be run through the shop before he could do that. I do appreciate the fact that he called me to tell me that there was too much that needed to be repaired on the vehicle so he wouldn't sell it to me. My only concern was the miscommunication or misinformation i received going back and forth from the two parties. Overall the experience was GOOD! But I'm a 100% straight forward person, don't tell me one thing then an hour later tell me a totally different story with no recollection of the previous conversation.

Floyd

17 de abr. de 2014

they treat you like family they their to help you not to make a sale they make sure you are happy with what you buy

Catherine

17 de abr. de 2014

I could not ask for a more pleasurable visit to a dealership. Each person we dealt with was totally on their "A" game. They were all MOST helpful in their efforts to get exactly what we wanted in a vehicle.

Tammy

16 de abr. de 2014

Brandon, Mike & Michelle made my Yukon purchase a breeze! I always hated buying a new vehicle because of all the back & forth dealings, long hours at the dealership and even the phone calls to finalize a purchase. Courtesy Motors has proven otherwise as they also did with my first purchase in 2010. Thanks Courtesy Motors.

William

16 de abr. de 2014

Very accommodating to my schedule and the dealership itself was pristine. They didn't have my vehicle in stock at first, but had one within a week. Staff was great.

Kevin

15 de abr. de 2014

without a doubt I went there told the salesman what I was looking for and an no time came back with the vehicle that I ended up purchasing. This was the second vehicle I purchase form this dealership and salesman. Needless to say I'm a customer for life.

Roger

15 de abr. de 2014

Great people to deal with. The experience dealing with Kory and Andy when ordering my 2015 2500HD SLT truck was the best I have had with any dealer yet. They told me my truck would be delivered within 6-8 weeks. I received my truck before I expected it to come in. Everything I had ordered was as expected. Everyone at Courtesy GMC was friendly and great to work with. I am telling everyone who ask where I got my truck to go to Courtesy and ask for them. The financial arrangement was done by Tyson who explained everything and got me a better rate than I could get. Thanks Kory, Tyson and Andy for a great no pressure deal.

Sandra

7 de abr. de 2014

Seth was very polite and receptive to our wants in a new vehicle. He asked the features we wanted and he met our every need.

Chad

3 de abr. de 2014

Your sales representative(Stephen Spence) was very knowledgeable, courtious, friendly and very professional.Your finance manager was professional and helpful as well.I willl recommend Courtesy GMC Lafayette when people ask where I purchased my truck.

Charles

28 de mar. de 2014

Courtesy GMC Lafayette provided a great experience. GMC is an American product and I'm fortunate to be an owner. Not withstanding, Tony Woods has done an amazing job. He's been approachable, friendly, knowledgable, and proffesional about all products GMC and options. Tony was able to put me in the right truck for the right price. Thanks!

Allison

27 de mar. de 2014

I was not intentionally going to but a vehicle when I walked in. Mr. Tony was very informative and helpful during the process of purchasing the vehicle as well as answered any questions I had about the vehicle. Was very satisfied with the service I recieved while at Courtesy GMC.

Radina

17 de mar. de 2014

This is the first vehicle I buy from Courtesy, but it won't be my last. Tyson Broussard is the best!!!

Geneen

13 de mar. de 2014

The salesman who sold me the vehicle was very knowledgeable and presented himself in a professional manner. The is the second time he sold me a vehicle and will seek him for further assistance in the future.

Lance

12 de mar. de 2014

My recent visit at courtesy was an all around good experience. I was really pleased that yall were able to work with me on a price for my truck and the salesman that worked with me (marlon) was very easy to work with.

Ryan

12 de mar. de 2014

I recently purchases a 2014 Sierra 1500 SLT 4x4. Tony Broussard was my salesman. I can't say enough good things about this guy. For starters, he was very friendly and professional. I had Tony running around the lot to take pictures and email me trucks that I was interested in. He always came through. Cort (I can't remember his last name) handled the finance part. Again, a good guy and very friendly. After I signed the papers, Tony took extra time to set up my phone in my truck and go through all the options. This was the best buying experience I've ever had. My wife is wanting a 2015 Yukon later this year. I already know I'll be buying it from Courtesy GMC on Johnston St.

Yvonne

8 de mar. de 2014

It was wonderful. I felt comfortable and at home. No pressure. Sales staff was patient as were trying to decide between a Yukon and the Acadia.

Donna

7 de mar. de 2014

The internet sales person Andrea Carlson replied promptly to my online inquiry about a new Buick Enclave. When we arrived at the dealership she introduced us to a sales person, Kory Mhire, that took time to show us the car we were interested in. Unlike other dealerships, we did not get the run around when it came to making the deal. Everyone was very professional. All in all, we had a good experience with our new car purchase.

Karen

4 de mar. de 2014

We started off talking to the internet sales person. When we went in we dealt with sales consultant, Stephen Spence. He was fantastic. I believe this was the first time we have purchased a vehicle that we did not feel frustration with some aspect of the sale. We would definitely recommend Courtesy Buick and Stephen Spence.

Monica

3 de mar. de 2014

We had a great experience the salesman was very friendly, courteous, and helpful I will recommend courtesy to all my family and friends.

Paul

22 de feb. de 2014

People at the Courtesy Dealership are very friendly. Our sales person Stephan Spence really stepped up to the plate and took care of a minor problem, everything has met our satisfaction.

Phillip

30 de ene. de 2014

Tyson was so helpful to us. Made suggestions that was helpful to our lifestyle and family. Will advise family and friends to ask for him whenever they go. Thanks

William

30 de ene. de 2014

The only complaint I have is the manner in which you present interest rates. The rates should be concrete and not based upon the past l0 customers. That was very frustrating but the only frustrating thing in the experience.

Robert

29 de ene. de 2014

It was a dream come true for my wife and I. Marlon was a true sales professional and I give him a "A Plus" on his sales knowledge. The dealership was very clean and everyone was very polite to my wife and I. The only thing was that when we received 2 emails (1 from Marlon and 1 from the sales manager) they were both address to my wife only. It made me feel like I wasn't even a part of the deal. Im not gonna let that part be a deciding factor on returning to purchase another vehicle from Courtesy but because I'm a sales manager myself in the Pest industry for Orkin Pest Control I always make sure to include all decision maker in the emails and especially in my thank you letters. It's something that in some cases may make or break another sales opportunity for future business. Enthusiastically,Robert "Robbie" J. Buller

Margaret

28 de ene. de 2014

I was truly amazed at how quickly I bought my Acadia. We were just shopping, but the offer Koury gave me was almost too good to be true. I love my new car and am very pleased with my purchase. I had never purchased a car so quickly! It was almost scarey! I hope this Acadia will give me the service that my Yukon gave me for 13 years.

John

28 de ene. de 2014

Tyson Broussard and the rest of the team did a great job. I will continue to Use your dealership as my first choice for any vehicle purchases I make in the future.

Francis

28 de dic. de 2013

My experience at Courtesy was hands down the best car buying experience. Buying a new car has never been fun for me (and it should!) but Hannah made this a really good experience. Thank you! I will definitely recommend you to everyone in the market for a new vehicle.

total1970

30 de abr. de 2012

Brought my 09 Mitz. Glant to trade for tuck and did and even trade for 2000 Ford-150 car worth more than truck but did trade with no money out my pocket. truck is has minor flaws. but the motor runs great and it severs it purpose.

Nae22

27 de dic. de 2011

I would buy a car here again! Great expericnce there.

FRANK

8 de sep. de 2011

I FOUND THE VEHICLE I INQUIRED ABOUT. IT WAS IN THE CONDITION ADVERTISED. I PURCHASED IT AND DROVE OFF SATISFIED IN LESS THAN 1 DAY WITH NO PROBLEMS WHATSOEVER. THANKS FOR A GREAT EXPERIANCE.