TiffanyJ1010

13 de nov. de 2016

We paid cash for a Honda Odyssey they were very direct and fast. We didn't negotiate since we were paying cash and the van was a good deal but the vehicle checked out perfectly and it should last a long time. They were very busy lots of sales going on.

Vld

3 de mar. de 2015

Reasonable pricing.No push on the clients.Can take a car to your mechanic. Bought a Nissan Sentra from this dealership. Got financing for it easily. 3 months- no bad surprises.No check engine lights. The car runs good. Overall impression of the dealership are quite positive.

Steve C

5 de feb. de 2015

The BMW I loved that I bought from Car City two years ago was rear ended by a 16 year old and totaled again. Well back to Dimitri and the boys I went. This time i purchased a 2004 BMW x3 because my daughter is 16 and about to get her license. I took this car to my mechanic who again said what great condition it was in with no mechanical problems. They just have a great knack for finding sound cars at more than fair prices. They are really good guys and I highly recommend them.

Mac Family

7 de ago. de 2014

No pressure, salesmen are very receptive. We were able to test drive the car on four different days. Each time we visited this dealership, we had the same experience. Dimitri and Vitaly were very professional and accommodating to work with in buying our car. They have several beautiful used vehicles on their lot. I would recommend this place to anyone looking for a used car!

JINGER, B

8 de may. de 2014

Very easy to deal with, no pressure selling, allowed for a test drive. Fantastic selection of cars.Recommend!!

BILL

8 de may. de 2014

Bought a used 2006 AUDI A4 and traded in the old, so overly accommodating, was such a surprise and a pleasure. Will definitely look to them for cars in the future, THANKS

AudiFanGmbH

28 de mar. de 2014

I bought a 2007 Audi A6 4.2 S Line from this place last week. First mistake I made was not getting this car inspected by an Audi mechanic. Now I know these cars very well but I am no mechanic by any means. I noticed a slight rough idle in the car when it was cold. Test drove it thoroughly and drove it lightly until fully warmed up, then gave it the full beans twice when at proper engine temperature. Drove about 220 miles to a suburb of Chicago from eastern Iowa to get this car described as in perfect condition body wise and mechanically. Getting there first thing I noticed is yes the body of the car was in really good condition. Ended up buying the car and was about 180 miles on the way home and the oil check level light came on the dash. Pulled over immediately to see that the oil level was fine. Tells me it has a faulty sensor. That was just the start of things...get it home and notice its running rougher and starting to scare me. Drove it to the shop to try to get it in for an oil change and a few minutes before that the check engine light itself comes on and the car begins to run very rough at this point and misfiring. It was intermittently running like that so I carefully drove it to the shop close by immediately. Take it there to find out when he takes the valve cover off the oil is sludged up badly inside the engine and the oil is very dirty. On the Carfax the dealership provided me it said the oil was changed TWICE in less than a thousand mile period...something seems fishy. Come to find out the misfiring issue requires the whole engine to be pulled out(a major major job) and a tensioner that runs the timing chain system is very worn out due to the oil sludge making it work super hard. Bank 1 and cylinders 1-4 all misfiring. Shady thing was that when the mechanic used VagCom(VW/Audi software diagnosis program) it pulls up the engine codes I described but shows right before I bought it these misfiring codes existed prior and someone pulled the battery to clear the codes. I was fuming mad at this point. The service to fix this problem is going to cost me $5000, normally more but the Euro shop I go to is extremely reasonable. Dealers charge up to $11,000 for timing service on a chain driven 4.2 V8. I asked them a few times to help me out even a tiny bit on this bill and all they offered me was a couple warranties that I'm about positive wouldn't cover this especially with a pre existing condition and one of the companies said they don't cover VW V8'S. I asked them numerous times if they could find out if they cover my engine, never followed up on that for me! I told them all the details and I understand the car is as is but this is an extreme situation. Car City Inc. even told me to get an actual statement of the problem of the car and send it to them. My mechanic did all that and faxed off a statement to them and all I was offered again for their "couple options for you" were warranties. One I know for sure wouldn't cover the car and other didn't seem like it either but I would never know cause they never contacted me again. I never threatened or swore at them or anything I stayed professional. A good dealer would take all this into consideration and help a customer out as much as they could without losing money. I didn't talk them down one dollar on the car(yes my fault I know). And who knows who pulled the battery if it was before I purchased the car or if they did it them selves I'll never know. Horrible customer service is all I can say and lucky I made it home and didn't destroy the engine itself and have to have the entire engine rebuilt. Good luck buying from them and don't expect help if something drastic happens after purchase. And GET IT INSPECTED BY REPUTABLE MECHANIC LIKE I DIDN'T before purchase!! I was convinced before driving all that way that I wouldn't be disappointed at all and car is in perfect condition. Could of bought a working A6 and had money left over elsewhere! Zero stars.

Tony B

28 de sep. de 2013

I bought a car from them recently and had a great customer experience. The salesman Vitalii was very nice and helpful during the whole process. He helped me to choose the wright vehicle to meet my needs and budget. The financing took just less than an hour to complete the whole paperwork. Very satisfied, will recommend!!!

Disappointed buyer

5 de mar. de 2013

I bought a BMW from Car City, great looking car, clean on the outside. Price was OK, but certainly not great. The real mistake I made was not taking it to a mechanic or dealer to check it out, because it needed lots of work I wasn't expecting to do. So bottom line - when you add it all up, I really overpaid. And the warranty I bought to go along with the car has been useless so far. To a large extent this is my fault, I should have had the car checked out before buying. When buying used, move slowly and check things out thoroughly. Buyer beware, and I wasn't.

Steve C

28 de ene. de 2013

I purchased a car from them and my mechanic called it a gem. So when that car was totaled a year and a half later and I needed another one on short notice there was only one place I was going to purchase a car. And they did it again. My mechanic told me that again I purchased a great car and there was absolutely nothing this car needed now. It was a 2000 bmw 323i with just 92,000 miles on it. Dimitri is great and he makes you feel comfortable and will do anything he can to help you find a great car. I went car shopping when it was only 5 degrees and walked the lot to test drive cars . These guys are no pressure and I would absolutely reccomend them to anyone looking for a car in the price point they sell to.