Kevin Arriola

17 de oct. de 2016

Eddie was great with providing excellent customer service

Hyung s kim

26 de sep. de 2016

Francis Tanglao was very professional and provided us with everything we needed. The service was excellent.

William

20 de sep. de 2016

Very easy, no hassle buying experience. Mike Wells made the experience very pleasant and did not pressure me into anything. I knew what I wanted and Mike delivered.

Madlien Salib

19 de sep. de 2016

I was having my car serviced, the service advisor Jose was very professional and friendly

CASEY KIM

19 de sep. de 2016

Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in.

E lin

18 de sep. de 2016

Overall very satisfied, but since we had our three-year-old, we wish the facility was more kids friendly and the process would be shorter.

Esther Barrios

14 de sep. de 2016

Service representative was very helpful and provide great customer service. The repairs were done within the estimated time.

David Nguyen

14 de sep. de 2016

Excellent service was done on a timely manner. Thanks

Samantha Gonzalez

12 de sep. de 2016

Had an overall great buying experience. I was able to negotiate over the phone and drove 2 1/2 hours to purchase the car same day. When I got there the salesman was waiting for me and had the car prepared for test drive. There were no surprises throughout the entire process.

Emma Reyes

10 de sep. de 2016

People who work in the service center are nice and helpful.

Richard Ronan

8 de sep. de 2016

Needed an oil change, and was able to book an appointment late in the day on Tuesday, for 7:20 AM the next morning. They took me in at 7:10, replaced filter, changed oil and completed a thorough inspection and I was on the road by 8:00. The service consultant, Oscar Rodriguez, was extremely courteous, helpful and ready to answer questions about future service needs. I can most enthusiatically recommend Buena Park Honda Service Department as the place to go.

Pilot Owner

8 de sep. de 2016

My service advisor was Alena, she was Great!! The waiting room was clean also

Mariana Negron

3 de sep. de 2016

Excellent service by my advisor Oscar. He kept all commitments in keeping me informed. Oscar has been my service advisor before. Always treats me like I'm important, I always go back to Honda Buena Park and ask for Oscar.

Elsa Marin

2 de sep. de 2016

Excellent customer service. Clean, neat and overall great service

Pdealba143

1 de sep. de 2016

I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 Star. Desiree at the front desk is always on top of things. Goes to show how long I have been going there cause of the great customer Service. I drive from Corona to BP Honda.

Bella

31 de ago. de 2016

Good servicecame for oil change and did some inspectiongot a complimentary car wash.

John Pinto

30 de ago. de 2016

Excellent service and friendly atmosphere. Customer friendly staff and good in house service.

Iris Brooks

30 de ago. de 2016

Service was done fast, and with a smile. Thank You

Nathelia P. Bim

30 de ago. de 2016

Employees are very nice and helpful. However, the leasing process was not very smooth. Lease payments for my previously leased Honda that I was trading in was not cancelled. It took a 2 months after my purchase for it to get noticed and get resolved.

Christina Ahluwalia

27 de ago. de 2016

Jose was very friendly and helpful. He was clear and right to the point about what I needed for my car.

Carol Hernandez

26 de ago. de 2016

I was very satisfied with my over all experience at the Honda dealership. I chose to wait while my CRV was being serviced, and to my pleasant surprise the wait time passed by quickly.Thank you Honda!

PE

25 de ago. de 2016

Ed was very friendly and helped me understand the process of buying and was very knowledgeable about the features of the car I was looking at.

Lori West

24 de ago. de 2016

Excellent customer service. Maintenance completed in a timely manner. Did not try to oversell. The waiting lobby is comfortable. There are a couple of t.v's to keep you occupied. Snacks and coffee/tea/hot chocolate and water are available. Restrooms are close by and everything is spotlessly clean. Love my Honda Dealership!

Jared

22 de ago. de 2016

I bought a 2016 Honda Accord Sport from Buena Park Honda and had a great experience. I highly recommend them.

Sun Lee

22 de ago. de 2016

Thank you for all.I'll come back for my next car.

Linda Zambon

21 de ago. de 2016

My service advisor was Oscar Rodriguez who was helpful, informative and kind. My car was ready within the time Oscar had promised. I was happy with my visit and will return for future service.

Preston Pearson

19 de ago. de 2016

Alena was awesome, very Helpful! I will go back to service my car again.

David Murphy

19 de ago. de 2016

Outstanding from the initial telephone contact with Tony Huynh. He was courteous, professional and listened to my request for a specific Civic. I requested and received a very competitive price quote and Tony honored without hesitation when we arrived at Buena Park Honda. The purchase was hassle free and no pressure to purchase dealer options. Overall, an excellent buying experience from the customer perspective, which is no surprise based on Tony's professional customer relations.

Moreno

17 de ago. de 2016

Went in for oil change. It was quick and good service. Also received a free car wash.

Raul Flores

17 de ago. de 2016

Oscar was really helpful and right away to charge to fix my issues .

Marc Izzo

17 de ago. de 2016

Excellant experience from buying my vehicle at this dealership to servicing my vehicle at this dealership.

Eric Berces

17 de ago. de 2016

Staff are very nice and helpful. Car was done on time as promised. I will come back for next service.

Stefanie Dolas

15 de ago. de 2016

Sonic Honda and their team ROCK. After searching for a perfect car with a great price on the internet sites, Buena Park Honda met all my needs. Ericson Zabat promptly replied to my inquiries and delivered the great price that was quoted. We were greeted promptly and my experiences of buying and trading in a car was painless and superb.. So so greatly appreciated. I highly recommend this dealership.

Mark Sobwick

13 de ago. de 2016

Customer Service was good, brought car in for to replace passenger air bag Per Recall letter in mail

Jose

12 de ago. de 2016

great people, very helpful, excellent prices, all in one place

Christine Taylor

12 de ago. de 2016

Oscar Rodriguez was the best! I felt fortunate that he was the Technician who helped me on this day. If I go again, I will request him.

Jane Kong

11 de ago. de 2016

The manager was very friendly and helpful and the service was great.

James Coleman

11 de ago. de 2016

Everyone was polite and courteous. Hey give me a time when it was supposed to be done and it was done approximately that time.

Carol Ybarra

10 de ago. de 2016

I never have an appt for service, but barely have to wait. Drive right in and give them you service needs. Always pleasant, nice interior atmosphere if you decide to wait (free hot drinks) vending machine works for my son. I was having my oil and rear brakes replaced so I used the shuttle service which worked out well. Prices were less than a local car repairman and you get Honda parts, which are better.

James Coleman

10 de ago. de 2016

Everything was great the service was fine and it was done exactly what they said

Naruepon Boriboon

8 de ago. de 2016

Provided clear explanation on what needed to be serviced and finished according to promised.

Kristen Robb

5 de ago. de 2016

Amazing service, Jorge was great and very efficient.

James Medina

5 de ago. de 2016

My wife and I bough her Honda here last year and the sale was pleasant and smooth. All the scheduled maintenance has been done here as well and it is fast and comfortable. All dealers should learn from these guys!

Romeo Alemana

4 de ago. de 2016

I have a great and awesome experience with Buena Park Honda Dealer with regards in servicing my Honda Pilot. I would like to recommend it to my friends.

David Rabizadeh

3 de ago. de 2016

Jose is Salesman that reflects the commercials on tv. He goes out of his way to be an helpful Honda salesperson.He is in the internet sales. Ask for him. You will not be disappointed. No pushy sales tactics. straight and honest.

JZab

3 de ago. de 2016

This is my second lease from Buena Park Honda and their customer service is always so great.

Blanca Valdovinos

3 de ago. de 2016

I'm concern because last time I took my car for service, I paid for my transmission service , and yesterday that I took my car for oil change, they told me that,they recommend me to do my transmission service, now I'm concern that I just paid for my service and never was done.

Marina Keo Guitron

3 de ago. de 2016

Eric, Amit, Reynaldo were all great to work with. Made the process easy and fun!

Sarah An

2 de ago. de 2016

Great services!Employees had very friendly and positive manners.

Malti shah

31 de jul. de 2016

I dropped off my car at the Honda Dealership for the recall. I had to leave my car there the whole day, which I was not happy about. According to the Honda recall letter, the service only should have taken 48 minutes.

Steven Zavala

30 de jul. de 2016

Very quick and great customer service! I will be bringing my car back here for the next oil change

Apinder

29 de jul. de 2016

EXCELLENT EXPERIENCE WITH CUSTOMER SERVICE AND OVERALL STAY IN THE FACILITY

Ivan B

29 de jul. de 2016

Sales is helpful and upfront. Sales called me to confirm appointment, and when I got there, the vehicle I was interested in was clean and parked aside in the shade ona a 95? day for me to inspect it. Good inventory selection, and fair on trade ins. Finance was easy and didn't try and oversell me on anything. They cuddle with my credit union, so I avoided an extra trip to the bank. Good experience overall.

Darby Gibbs

29 de jul. de 2016

Service staff is very professional and respectful of customers time.

Sterling337

26 de jul. de 2016

I went in for some routine maintenance. They were very friendly, polite, and eager to answer my questions. They told me exactly what they were going to do, and approximately how long the procedure would take, and they were true to their word.

Rockets

25 de jul. de 2016

They did not wash my car like they said they would

Yoyex

24 de jul. de 2016

I was there for service and everything was done on time as promised.

Steven Wong

23 de jul. de 2016

There was a small hiccup during the purchasing process however in the end we were satisfied.

Virgenia Villa

21 de jul. de 2016

I am beyond happy I purchased my car from Buena Park Honda. Charles was able to help me find exactly what I wanted.

Mike Ghadimi

21 de jul. de 2016

Awesome customer service at Buena Park Honda. I went there for an oil change. My advisor was very helpful and got my car done very quick :)

Roberto Valenciano

21 de jul. de 2016

great. good customer service. service finished on time

Georgina Montano

20 de jul. de 2016

It was a very easy buying process. The whole team was very friendly and helpful.

Billy Dang

19 de jul. de 2016

So I decided to get my car service closer to home rather than going all the way to Hardin. Needless to say, It was one of the best experiences I ever had out of my years servicing my car at Hardin. Firstly, my service "guy" Ricky is AWESOME! He really did an excellent job with servicing my car. Importantly, Ricky is very knowledgeable when it comes to Honda. Being.a serious car enthusiast, all I got to say is that Ricky really exceeded my expectations when it came to answering questions about my car with regards to specs. This was something I never experienced with Hardin service reps in my opinion. Overall, best service ever!

Jenny Woo

19 de jul. de 2016

I came in for a tire rotation and the process went smoothly and quickly (I had made an appointment earlier that week). I had many people come to check up on me and everyone was very friendly. It was nice to receive a complimentary car wash as well!

Carlos O. Judeh

15 de jul. de 2016

I would like to commend Sonic and its employees, for their excellent service, kindness and professional handling of my new lease of Honda Civic on July 13,16.. two associates of yours stand out; Mr. Anthony Gonzales (Manager), and Ms. Madelaine Saliba, a saleswomen associate. I do believe that she is a Blessing to this Corporation, for her excellent capacity as a saleswomen, for her kindness and taking the time to attend to my new lease. Also Mr. Anthony Gonzales is truly a real gentleman, for handling my new lease, for his kindness and also for taking the time to facilitate the deal to go through. He is such a Blessing to this entity, and Sonic is very lucky to have both of them on board.

Kenneth Bennett

14 de jul. de 2016

Great people. Always Helpful and Considerate. We love our new CRV and the people at Buena Park Honda.

Kevin Fadrigo

14 de jul. de 2016

i would rate my visit ??????/??????????. i notice that they needed to improve customer service.I was with my son, get our civic a change oil, after i got assisted and everything settled for the car, I asked where the play area for kids, when we get to the area, the t.v./dvd player was off. and among all the employees working there i do not know why nobody notice me figuring out how to turn on the tv (since the remote is not visible) it took me maybe 2-5 mins to find out where the configuration buttons of the tv was. i understand, it doesn't need to be turn-on (tv) all the time since not everyone who visit has kids with them.after the service, i already paid, the guy who assisted me gave information regarding what part needs to be replace for my next visit,(since i was new to honda buena park) when i got in the car i just notice when i was driving on the freeway that they forgot to update the small sticker on my wind shield regarding the info for my next service) , no biggie, but after that i was doubting that, "did they really do the oil-change?" anyway, it is a no biggie though. and regarding the car wash, i am aware the conservation of water, but i was expecting they would still offer a complimentary car wash since my car was really dirty. my comment is for honda buena park improvement not to point someone or somebody. for the question ?? (would you recommend this dealer...) i suggest add an option of "maybe"

Rebecca Hernandez

13 de jul. de 2016

Very nice customer service m. Very helpful. They explained everything to me very thoroughly .

Clara Gonzales

13 de jul. de 2016

I took my Honda Odyssey in the air conditioning service didn't realize it had extended warranty on it to cover the expenses and was also told I could have a rental car which I did take advantage of while my car was in service

Loi Pham

13 de jul. de 2016

We are very happy with our service at this dealer!

chiming fan

11 de jul. de 2016

take me only few hours to complete the purchase , to get the car that i wanted .internate dept. response real fast, with the right info.only problems is that take too much time to locate the car , with three different locations to storage the car and do not know where the car is. should identify the car inventory in the computer system, so the sell man can find the car fast and easy

Jesus Acosta

11 de jul. de 2016

Bought about 6 cars prior to coming to Buena Park Honda best experience,very helpful, explaining every lil details,sale manager helping with getting best deal & pkg possible, I'd b coming back for years to come there

Laura Pinsky

11 de jul. de 2016

The staff at BP Honda are friendly, efficient, thoughtful, and hell-bent on keeping their customers happy and safe. They make sure they not only do their job, but do it RIGHT! I'm very happy with my 'Honda home.'

Jennifer Cabrera

8 de jul. de 2016

I had a really great experience with their online team, Jose was always quick to respond and got me a great price. When I went in Ericsen was who I purchased the car from and he had all the info from Jose which made the process very quick and easy because he knew exactly what I wanted, I test drove a few cars and in the end found the perfect fit. I would recommend this dealership to anyone interested in buying a Honda

Jessica A.

8 de jul. de 2016

A few weeks back I had to have my car towed to BP Honda because I had to buy a new key for my car and I didn't have any extras for them to just copy (Lost my last spare key). Anyways, when I arrived I was immediately greeted and taken care of by some of the service advisors, very approachable and friendly. I waited for about 2 minutes, if that, in the seating area before one of the service providers (Eddie) assisted me with my situation. I told him how I needed help getting a brand new key since I lost my last spare. He immediately went to the computer and jotted down mine and my car's info in a quick second. I needed my car ASAP because that was my only transportation and I needed to get to work. He arranged for a shuttle to come pick me up and that was also very quick, and got my spare key in about half the time they said it would be done, also for a pretty good price too. BP Honda was literally one of the smoothest and swiftest Honda dealerships I've ever had to deal with. They made it extremely easy and quick for me to get my key when I needed it most and I really appreciate that they didn't have me sitting around waiting for hours, knowing I had to be somewhere important. If you ever need anything for your Honda go to Buena Park Honda and ask for Eduardo Lopez. He's seriously the best!!

Alma Martinez

7 de jul. de 2016

, I just want to share my experience. Salesperson Madeleine was excellent in servicing my needs as someone that wanted to purchase a car. She was new at Honda and did her best possible and assisting me in purchasing a vehicle of my dreams. I live out of town and without hesitation she said that she would drive my car down which was 4 hours away because my girls were not able to drive my car in the LA traffic. Before they drove my car I asked for it to be buffed out and cleaned out very well and that was done. Eric was amazing and assisting Madeleine they work great as a team. As I was waiting for the finance department I was sitting there and another salesperson sat down and started talking to me and then Eric walked by and offered me a drink. Then Madeline called me to the finance department which Reinaldo was so professional and explained the finance process very properly. The whole transaction was really smooth from the very beginning. , thank you so much for this experience. When Eric drove my car down he took the time and explained how the car drove how smooth it was and was looking to see if there was anything wrong with the car as he was driving it to my home. He told me it drove really smooth and there was no problems at all I really appreciate how professional and how friendly the staff was especially because they worked as a team . Thank you very much for all your assistance it was a very professional atmosphere and everyone there was very professional and friendly and great customer service skills. Thank you again

Eduardo Sosa

5 de jul. de 2016

I came in looking to buy a new Honda Civic and I had the most helpful people guiding me on. Ericson and Eric were excellent help and appreciate their time and effort.

Cristopher Gonzalez-godinez

3 de jul. de 2016

I set up an appointment with this dealership and they were friendly and quick especially since I needed to get to work right after my service appointment. Eddie promised that he would have my car serviced asap and that I wouldn't be late to work. He kept his word and I was in and out in less than an hour.

Charlie Park

30 de jun. de 2016

Awesome experience with Patrick. Made it quick and simple. Go ask for him if you plan on making a car purchase here!

Co

30 de jun. de 2016

Good good good good good good good services. Please stop by for your service

L Descalsota

28 de jun. de 2016

We got good customer service from Oscar Rodriguez.

Janice Hartman

26 de jun. de 2016

Jose Garibay was on top of my service. I feel he went above and beyond my needs.

Lizzie

26 de jun. de 2016

Very much satisfied with my experience here with Honda Buena Park, glad i made the right choice for brininging my car at this location for service

Channary Sei

23 de jun. de 2016

The staff was helpful and knowledgeable. They provided customers with correct information and reliable services.

Diosdado Parayno

23 de jun. de 2016

Good car advisor during my visit and rhe promised is on time.

Louanne

22 de jun. de 2016

All my experience at dealers when it comes to service has been the service advisor recommending so many services that a simple oil change turned into a bank-breaking visit. So pleasantly surprised with this dealer service department. They actually saved me money and time, as I got everything I needed done in minimal time for an affordable price, with savings on every item I had done. My Civic and I have never been treated so good! Thank you, Alena:)

Carrie Acosta

20 de jun. de 2016

I had a very good experience with all the staff at Honda. I want to commend Honda of Buena Park for a fast and painless process.

Red Lopez

20 de jun. de 2016

I purchased a 2016 Honda Civic from the Buena Park Honda dealership. I got all the help i needed. The staff was very friendly and helpful in my 1st car purchasing experience. It was a long process, but it was worthwhile and i learned a lot about my new car.

Meg Sheilds

19 de jun. de 2016

At last my tire air pressure light is not on. It's been on since 2014 when my car was new. I had taken it to dealer twice after buying car and still no resolution.

Sharri Riley

17 de jun. de 2016

I love my Honda Accord Sport. Buena Park Honda made my buying experience wonderful. Very courteous employees!!!!

Mike Y

17 de jun. de 2016

The service advisor, Mark Denton, did a great job and kept me informed every step of the way! I always receive great service fro Buena Park Honda and this time was no different!

Oscar

17 de jun. de 2016

All in all it's good. The price is still expensive though.

Myla Rustrata

17 de jun. de 2016

great service. staff were accommodating. car was ready when i arrived at the dealership. quick processed with the paperwork, it took me 2 hours this time not the usual 4 hours of buying process. highly recommended. thanks buena park honda.

Roland Tablada

16 de jun. de 2016

Overall a good buying experience, from the manager to the sales person. They gave me a good deal and even got me the color i want from another dealership of the sonic network of dealership

Alberto

16 de jun. de 2016

Everybody was very friendly and they helped me a lot.

Alexis Bravo

16 de jun. de 2016

Oscar provided me with great customer serive and was very helpful. Thank you Buena Park Honda

Maria Rosas

16 de jun. de 2016

The service was excellent. Oscar my advisor was excellent.

Christopher Brunelle

15 de jun. de 2016

Outstanding, service from 1-10 it is a 10.I recommend Buena Park Honda..

Martha Cordero

14 de jun. de 2016

I had a nice experience and the service was excellent. The person that attended me was very polite and professional. I was also satisfied how promptly the service was.

Christopher Brunelle

14 de jun. de 2016

Outstanding, I feel they go the extra mile, to make a nice experience.

Hortencia Romero

13 de jun. de 2016

The service was performed as agreed to be done. I come to this dealer for over ten years and would continue to take my vehicles.

Leonard Lai

11 de jun. de 2016

The dealer ship was very clean. I especially enjoyed a nice cup of coffee while I was waiting for my vehicle. They even washed my vehicle! That was a very nice touch of class!

sylvia sanchez

6 de jun. de 2016

as usual people at Honda are very friendly and helpful. My experience is awesome every time

H_Castillo

6 de jun. de 2016

This is my 2nd vehicle purchase with this particular dealership, without a doubt my husband and I know we won't be rushed by sales people and we get our cars at the price we want without hassling back and forth.

Hilda Manrique

3 de jun. de 2016

I had a very wonderful experience w Jose thank you for your excellent service you were very polite and attentive with me.

Joon P

31 de may. de 2016

I met with a sales associate named Steve Choi and he made the buying process hassle free with a great deal. He let me test drive the car and showed me other features that I've missed in my research. Was straight forward with me and did not waste any time. Thanks Steve and Buena Park Honda!

Rudy Oceguera

31 de may. de 2016

Had my car serviced for maintenance. Did a great job

Liliana Amezquita

27 de may. de 2016

I really liked their service, they are very helpul, and honest, I will recommend this dealer.

Carlos Martinez

23 de may. de 2016

Great customer service by Mark...attentive, explained things well.,..

Jennifer Martinez

23 de may. de 2016

The service was quick and the customer service was amazing. I will definitely be taking my car back for future repairs.

Adrian Ordilonao

23 de may. de 2016

Its my first B1 inspection and after getting my car back I never went anywhere but home the next day I drove the car and check tire pressure came on and I have to take my car to a tire shop to have it fixed because Buena Park Honda is not openduring Sundays.

syed rizvi

23 de may. de 2016

wonderful...............excellent................it was a great experience and the people are soooo good,

E. Morales

23 de may. de 2016

I called and was told I did not need an appt. to have my car serviced as long as I came in before 4pm. When I got there 3 separate workers gave me grief about not having an appt. One of them said "the guys in back" get mad. When the service tech came, I told Him what happened, and that I felt like I wasn't wanted there and he just said, "it's not that". My car was serviced properly, I hope....

Olga lopez

21 de may. de 2016

My experience with Buena Park service department was great!!! My car has been fix and the service was awesome!!!

Bonnie Shipman

20 de may. de 2016

I highly recommend this Dealership to anyone considering buying a Honda. I purchased a brand new 2015 SUV, every detail of my experience was outstanding. I liked the fact of no haggling over pricing, the price you will pay is listed on the car. Everyone I was in contact with were very courteous and professional, especially Ericson Zabart who sold me my car and later as a service check up Eduardo Lopez.

David Valenzuela

19 de may. de 2016

From the start I felt comfortable, they dnt Rush you like at other dealers I been to. Ericson made it simple and easy to buy a car for my wife. Thank you Buena Park Honda.

Amanda Mason

19 de may. de 2016

shopping for a new car at this dealership went from me being scared of buying a car for the first time to feeling really comfortable with the choices i was making. everything was thoroughly explained in a friendly and straightforward manner and in the end i felt confident in my choices. when i left the dealership with my new car, i knew that if i had any problems or issues with my car i could bring it right back and have it taken care of with the customer service i received that day.

Julieta Gazzoni

18 de may. de 2016

I walked in knowing nothing about cars/car buying, but wanted to get a quote from Honda Buena Park, and walked out with more understanding than I hoped for. I came in the next day getting a new Honda Civic. I am happy and positive That I made the right choice. I learned a lot of information, everyone was welcoming and helped me no matter what. I felt like I knew everyone and was apart of the Honda family. I would just come here just to see everyone again, i was that comfortable.

Xiao Sheng

18 de may. de 2016

Walkin is available with your choice of service package. Great staff member.

Omar Gutierrez

18 de may. de 2016

Great service. Great facility. Everyone was helpful.

Harris Fogel

17 de may. de 2016

We received a VIP Service invitation by e-mail, and since our Civic was in need of an oil change, plus a general checkup, we made an appointment for the next day. Everything was great, from the cool coffee machine in the waiting room, granola bars and trail mix, to a thorough inspection of our vehicle, which has very low mileage, but sits around quite a bit. The Service Writer was professional and accommodating, and the mechanic who reviewed the car with us made solid recommendations, which we will follow. And, they washed the car as well! Great experience!

Jesse Martinez

17 de may. de 2016

Great people. The mechanic showed me every detail. I was impressed by how much attention you got. Oscar is the man!

Romualdo De Los Reyes

16 de may. de 2016

We bought an '07 Accord. Saw the car and bought it the same day. Had a wonderful experience with Channy. She was professional, courteous and friendly. I would refer her to my friends.

Erik T

16 de may. de 2016

This dealership is great. I submitted my information for financing a car and within minutes was contacted by Ericson Zabat. He was extremely helpful and told me everything I needed to bring in order to qualify. I went in with a car in mind and Ericson helped show more other cheaper cars that were available and could fit my budget. I left with a 2015 Nissan Altima and I am very happy with the car.

graciela martinez

15 de may. de 2016

goood listeners open and positive attitude and always with a smile. Helpfull in all aspects and always had an answer to our questions of the vehicle

rosemary

15 de may. de 2016

the sales person did very well which is Eric Perez

Miriam Lozada

15 de may. de 2016

This was my first time buying a car on my own, and Cynthia made the experience one that I won't forget! She was knowledgeable about my options and handled my questions accordingly. I can't explain how much more positive this experience was compared to the previous one I've had!

Frank Trujillo

13 de may. de 2016

Friendly Service/Repair was done in a timely manner

Branmuffn123

12 de may. de 2016

In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena Park Honda a try. Oscar Rodriguezwas my service advisor. I came as a walk in and he quickly assessed my car, and within 50 minutes my oil change and car wash was finished. He estimated it would take an hour and 20 min. He was polite and gave service with a smile. Thanks again Oscar! I will be back!

walk in , oil service

11 de may. de 2016

The service manager was very nice. Nice people. Great service.

Ariana Torres

10 de may. de 2016

I felt comfortable and taken care of. The employees were great!!!

Hope Penner

7 de may. de 2016

I had my two airbags repaired for a recall and Eduardo Lopez worked with me. He was so friendly and helpful! He answered all of my questions in detail and helped me to understand what future repairs my car might need. What a nice person and wonderful employee!!

Norma De Guzman

6 de may. de 2016

Enployees are all amazing. They will do everything to help you.

Sylvia Villastrigo

6 de may. de 2016

I had a very good experience, I had my car serviced with no appointment my technician Ricky greeted me with a smile and immediately made me feel important, IHe explained what my car needed and was very pleasant,

Leah P.

6 de may. de 2016

My car has been having difficulty starting, so I decided to bring it into the Honda dealership. Out of all the thousands of different mechanics in Southern California, I went with Honda thinking its worth the extra bucks for the honesty. That was a tremendous mistake. I have never been more frustrated with Honda's service ever. Their "diagnosis" process brought be back into the dealership 3 days in a row that required towing each time because my car failed to start. They "diagnose" a probable cause that may or may not have been the reason why my car isn't starting. I've made it clear to them that it is my starter, but they insisted it was everything else besides the starter. So, they bleed you out dry until they get to the actual problem. I am displeased overall with the service and never plan on bringing my Honda back ever again, beside for the free oil change they vouched for me after expressing my frustration.

RAHUL WADWA

5 de may. de 2016

VERY NICE. EVERY ONE WAS HELP FULL . OVERALL GOOD EXPERIENCE

Juan foster

4 de may. de 2016

Defenelly great friendly dealer on time service complete

Ay Ay

2 de may. de 2016

Took my civic in to get the sentinel coverage oil change and the technician was super helpful. They were quick and even washed my car. I really like going to this Honda dealership over others. There's a Honda dealership right down the street from me, but I don't mind driving a few more miles to Buena Park to have them service my car.

Dog Mom

2 de may. de 2016

The priority with the purchase of a Fit was to transport our large tri-pawed dog to provide pet therapy to hospitals. Buena Park Honda invited us to bring her to the dealership so we could be sure the car would work - success! The purchase process was smooth and expedient.

Ralph Orozco

29 de abr. de 2016

Took in my car for in oil change. I love it at Honda! They always treat good and are quick with the services and upfront with what your car needs. Eduardo is the man to go to, he can help you with anything and has the best customer service.

Analisa Markley

29 de abr. de 2016

Radiator was replaced. Had to return because parts of the cowling were not properly secured and were rubbing wheels.Asked to have KARR alarm checked again. It has been a constant problem since we bought this car. Still not working correctly.

Edward Goldstein

28 de abr. de 2016

Bought my first ever Honda CRV from Mike Wells on Sunday 4/24/2016 and I found this gentleman easy to work with, straight forward, and very honest at all times. He kept in touch with me during the period leading up to my buying the car and he went so far as to drive to another dealer and personally picked up the car in the color I wanted. It washed and waiting for me when I arrived on Sunday to purchase the car. The price was the lowest price for this car in the entire area as well.Mike Wells, at Buena Park Honda, is an example of what a car salesman

Brian Ross

27 de abr. de 2016

Good, everything was good, the service guy listened to my concerns and followed through with what he said.

Anahita Aruwalla

26 de abr. de 2016

I brought my Honda Accord on 4-22-16 for check up on A/C fan which stopped working recently.. A/C resistor was replaced and the fan was operating in normal condition with A/C.. I was informed to PU the car and come back on Monday to replace the fan motor assembly. I paid total invoice amount of $640.16 and PU my car on Friday evening. I brought the Honda on Monday, 4-25-16 and the fan motor assembly was replaced and it is working same as it was old fan motor.I am disappointed that after replacing the A/C resistor the fan started working in normal condition than why it was replaced with the new fan assy ? If you are in my place would have asked the same question, it was not necessary to replace the whole fan motor assembly since it started working fine with replacement of A/C resistor

Melquiades Moreno

25 de abr. de 2016

I bring my car here for service or repair, great customer service and great area to wait for oil change or minor repair, Mark Denton is excellent in customer relations

Geeeeee

23 de abr. de 2016

I don't have a certain go to person whenever I need to do some repairs or maintenance in my car but Every time I go to Buena Park Honda, no matter what time I come in or Whoever is assisting me, I always get the best service, Their agents take the time to explain what my car needs and gives me a discount right away if I ask for it. I am definitely going back and I will probably continue to buy cars from Honda.

Juan C

21 de abr. de 2016

Great place! Great staff! Vitus was a real professional with a great sense of humor. Tony was straight to the point and precise. Recommend 100%

Alejandro Zuniga

21 de abr. de 2016

Was simple and easily, very helpful employees. Over a great experience

Quan Yuan

16 de abr. de 2016

I was trying to get a multi-point inspection for the first time since I purchased my car from them last year. The service generally was good. They provided the fast service and changed my oil as I hoped for. I would recommend anyone has a honda to the dealer.

Carina Moncada

15 de abr. de 2016

I bought a Honda Civic Sedan, the process was easy breezy. I told what I wanted to pay and they work with me to give me the best deal.

Marianne Ferrer

8 de abr. de 2016

I leased a 2016 Civic Ex sedan. Vincent Nakar did an awesome job at explaining the benefits of the car. I really wanted a fuel economy and best value car and it's exactly what I got. The car drives smooth, comfortable to drive and offers great technology that luxury cars have. I love the friendly and welcoming environment of this dealership. I'm glad I came here to get my civic.

Leonardo M Jr

3 de abr. de 2016

My best friend brought me here, he said it is the best. I now agree. I met John Buhs, and he is friendly and makes it easy. Do the smart thing and have John help you.

Buena park Honda

30 de mar. de 2016

Good customer service and staff was very freidnly and understanding well

Honda Sonic Buena

27 de mar. de 2016

Cynthia Gulley was very polite and very helpful to us. She made sure that we are taken care of and repeatedly apologized for any delays ans wait.

Frankie Molloy

26 de mar. de 2016

Overall a great experiance today. Cynthia was very helpful, knowlegeable, proffesional, and freindly. i would defeinatley prefer her and this dealer to a friend or family memeber. they went the extra mile to give me a deal which was a very big plus.

CarBuyer

22 de mar. de 2016

It was quite amazing, as our needs were fulfilled quite perfectly.

Elvia Salazar

22 de mar. de 2016

Both Amen & Frank Amazing Sales Men. They both Helped Me Find The Best Care Suitable For A First Time Buyer :) Very pleased. && I ABSOLUTELY LOOOOOOVE MY NEW HONDA

Kevin Baik

21 de mar. de 2016

I bought my car from Buena Park Honda, since then whenever update need, under the name of the recall, the service was done free. Along with that their complimentary check up a vehicle helped me to fix my car Before the problems occur.

Andrea Vargas

21 de mar. de 2016

Once I got there super nice, Jose Garibay helped me as soon as he saw me. Funny and helpful, straight to the point on what kind of mauntaince I needed. The wait wasnt that long either, would go back.

Rose

21 de mar. de 2016

Bought a Scion xB 2012 for a GREAT price . Me and my fianc? are young living on our own. He has bad credit and I have none. They still able to get us the cat we wanted and there wasn't much hassle at all. Sales rep and financial rep were both wonderful. Recommending this dealer ship to everyone I know.

Eva

21 de mar. de 2016

Ok i like the service it was very fast snd reliable

Alex B.

21 de mar. de 2016

I brought my car in for my 30,000 mile service and also needed new tires and some minor repairs. My service writer was Oscar Rodrigez. He went above and beyond by making sure I was taken care of. Oscar provided excellent service and made me feel like I was a VIP. I would definitely recommend him to my family. I will be asking for him next time I come in. Thank you.

Jose Raya

21 de mar. de 2016

The service i got there was awesome. Victor Burtea was the one to help me with all the questions i had since i was a first time car owner. He did a really good job on answering all of my questions. Also, the dealer was very nice and had a good variety of choices.

Nayeli Hernandez

21 de mar. de 2016

Extremely helpful and very infomartive. Excellent customer service. Very knowledgable. I will definitely recommend her to a family or friend. Very great experience for my first car purchase. :)

Jaime Mazun

19 de mar. de 2016

The staff are very friendly and helpful. Thank you for help us to get another car.

Mrs. Schnotala

18 de mar. de 2016

I live in Michigan and needed to help my son who lives in Fullerton find a car. I was lucky enough to find one at Buena Park Honda. The price was in the range we could afford. Erika Ordoria the Internet Manager was very helpful. She was able to talk to my son and us and make the transaction a very pleasant experience. Being so far away and still feeling someone was helping to take care of my sons need for a car. Thank you Erika you are so nice. Mrs. Schnotala

Elizabeth

17 de mar. de 2016

I, Elizabeth had such an amazing experience as a first time buyer and it's all thanks to Cynthia Gulley's help. She did such a good job helping me out.

Lakhan, R.

10 de mar. de 2016

Victor helped me buy a new CRV and gave me great customer service. I recommend him to everyone and I recommend Buena Park Honda.

Mario Fernandez

7 de mar. de 2016

Cynthia gave us great customer service. She went above and beyond for everything we asked for. Really liked working with her.

Zach

5 de mar. de 2016

Cynthia Gulley was very approachable, knowledgeable, friendly, and respectful. I would recommend Cynthia Gulley to my friends and family. I would even purchase future cars from her.

jamie

2 de mar. de 2016

i had a great experience with cynthia. She was very helpful and friendly in a professional manner. I cant wait to drive it off the lot :)

Nory

25 de feb. de 2016

Great and quick experience, it took less than 1 hr for the whole process!!! I love my new car, Cynthia and Tony took good care me with the purchase of my new Civic.

DALISAY

24 de feb. de 2016

i am so happy with my new Honda Civic. My salesman Edward is very knowledgeable. Service is great.

Dario L

24 de feb. de 2016

My experience at Buena Park Honda was great. Very different from other dealerships Erika Vasquez was great I recommend her and this dealership to everyone very honest transparent on paperwork and have the best customer service.

Huang, Steward

23 de feb. de 2016

We came in to buy a car and Victor the sales person came up to us with a big friendly smile, great eye contact and firm hand shake. He listened to our needs and helped us as much as possible with the price. Unfortunately we didn't agree on price at first and Victor still volunteered to give us a ride to our church. He then met our brothers and sisters in Christ and prayed with us before he had to go back to work. Without any pressure we decided to go back with him and purchase the car. He was so patient and kind and I recommend him to everyone! Go to Buena Park Honda and ask for Victor Burtea.

Joe

22 de feb. de 2016

Came by this morning to trade my old car and pick up a beautiful new CRV, and she is a beast. My salesperson Vitus was friendly and helpful and made the process quick and pleasant. If you're looking for a new Honda, you'd do worse than Buena Park Honda.

Perryon Holifield

22 de feb. de 2016

I always get treated with perfection at Buena Park Honda

Joseph C

20 de feb. de 2016

Andrew and Brianna told me to come here and have John Buhs help me. He was busy, but made sure that I got took care of and was treated like family. John grew up near here, and is friendly and has a big heart. When you need a car or truck, come see John Buhs. Thank you John. Joseph C

John

14 de feb. de 2016

I worked with Cynthia Gulley to purchase a 2016 Civic. They were willing to work with me to hit a price point I could live with, and I walked away with a new car that is newer, and superior to my old one, with less than $100 extra per month in payment. Usually buying a car is akin to a form of torture, this thankfully was the opposite of that.

RaymondG2012

8 de feb. de 2016

Came in to get a car. Cynthia Gulley helped us out by showing us mulitple features on different cars. She was very friendly, paitient and helpful with a variety of questions we had for her. Now Im walking out with a new car! Super excited!

Dominador Fonacier

5 de feb. de 2016

The service was promptly done to my satisfaction. I recommend Honda Buena Park to all Honda owners. Experience the professional way they provide service.

Happy Owner

26 de ene. de 2016

Customer service was very professional and polite. Helped me with my payment plans to where I was comfortable. Would 100% recommend anyone who is looking for a nice car at an affordable price.

JOSE JACOBO

8 de ene. de 2016

I HIGHTLY RECOMMEND BUENA PARK HONDA THEY HAVE THE BEST PRICES AND SERVICE MY SALESPERSON ERIKA VASQUEZ WAS EXCELLENT AND SPEAKS MY LANGUAGE VERY HAPPY WITH PURCHASE COME AND ASK FOR HER

jd

26 de dic. de 2015

I try to save water too, but to use that as an excuse for cutting into the service quality i find it ridiculous. I'll take my business somewhere else.

Sid C

21 de dic. de 2015

The wife and I stopped by to look at a truck, and a friendly big guy greeted us as we looked around. His name was John Buhs, and he treated us professionally, but with a family feel. It's nice to meet someone that enjoys what they are doing, and it is evident that John loves this place. He helped us get the perfect CRV, and explained all the fancy new things. During our visit, he made sure that we were comfortable. It seems nowadays that people are too rushed in every aspect of life, but John never was pushy. He let us lead the ship, and that was appreciated by my wife and I. If you want to get a Honda, visit Buena Park Honda, and ask for John Buhs.

Kyle Ho

19 de dic. de 2015

Service was quick and respectful. She was friendly and very attentive to questions and needs. Very friendly and I really enjoyed her personality and service. Easy to talk to and, in all regards, a really great business-woman. I really enjoyed my experience.

Alexus

19 de dic. de 2015

Edward Kim was a very helpful Honda person, he defined everything very clearly wich was needed because I am a first time buyer. He did a great job selling the car showed me all the features which I enjoyed very much. Definitely would recommend to this dealership and him as a sales person. -Alexus

Helping friend

19 de dic. de 2015

My wife and I helped a friend who needed assistance with buying a car. She had totaled her car in an accident about 3 weeks ago. Our friend knew exactly what she wanted in a car. We were helped by Jay, but mostly by John Bughs. Our friend had questions that would have worn out most any other sales associate, but John was exceedingly kind and patient which is what she needed. He was a man of character and helpful in every way with the purchase process. If you are looking to purchase a Honda, I would highly recommend Buena Park Honda and especially, John Bughs!

Jesse

7 de dic. de 2015

I ended up working with a sales representative by the name of John Buhs. From the first interaction, he was positive, welcoming, knowledgeable, and - above all - dedicated to making sure I got the car I wanted, in the most efficient way possible. He returned every call in a timely manner, even off the clock and was always thorough in making sure I received the information I requested. Again, I cannot recommend John Buhs highly enough. Thanks again!

HJung

6 de dic. de 2015

Victor helped my parents and I buy a brand new Odyssey as a Christmas gift for my wife. The Odyssey is an amazing car and my wife loved it. Victor made the process so easy and understandable that I will never buy a car anywhere else. Thank you again Victor and thank you Burna Park Honda.

Angels

28 de oct. de 2015

When walking to Buena Park Honda to buy a new car, the staff there was very helpful and was never pushy to buy a car like the other dealers that I was looking for a new car at. I was looking to buy a car at a dealer that wasn't trying to force me into buying a new car, more on someone that was making me feel comfortable and was very honest with me and not giving me the run around. I had made my decision to buy what I was looking for and went inside to do all the paper work and again the staff was very helpful.One of the staff members there that I could say was very helpful and I felt like I had already knew him because he was so helpful and patient with me and was good at what he was doing so it was easy for me to go through the process was Frank Gomez he always checks on me to make sure we are satisfied with the buying process.

sj1dog

21 de oct. de 2015

I would highly recommend anyone looking for a new or used car to visit this dealership. I had the pleasure of working with Tony Huynh. Hands down the best service I have ever received from a dealership. Tony was very helpful and explained our buying options in professional manner. I have dealt with other salesmen from other dealerships and they can ruin the whole car buying experience. Tony made my experience worthwhile and one that I will remember when I am looking into cars in the future.Great job Tony and Buena Park Honda!

Jasmingee

21 de oct. de 2015

I was desperately looking for cars and after two failed dealership attempts with unhelpful staff I decided to come into Buena Park honda. There we were helped by Ed kim. Let me tell you Ed is one employee to definitely ask for. The level of commitment and his professionalism and superb customer service was just phenomenal. I came in for a used car and stubbornly not wanting to even look at new cars. Ed gave me different options and was very attentive to my needs. He gave me such amazing options that I left with a brand new 2015 Honda Civic with all those beautiful extras that make my life so much easier. I didn't think I could afford a new car but Ed and Anthony gonzalez made the process both easy and a pleasant experience. There are other dealers much closer to my house but the service I receive even to this day is what makes me recommend and come to Buena Park honda. Believe me if you are looking for a car come see Ed :) Also I came back for my 30 day check up and the service section of the dealership was also superb 5 stars all around...did I mention I spend 80% of my week in Santa Monica and drive to Buena Park to come to this specific dealership, these guys are the best!!!!!!!

B.N.

11 de oct. de 2015

The service was really quite superb for a first experience. Our salesperson was Duy Nguyen, a very humorous and welcoming individual. He worked with diligence and it was not hard for him to be personable. His bilingual advantages also made it easier for my family to communicate with him, wrapping up a really enjoyable first time at Buena Park Honda.

Lesly

8 de oct. de 2015

Cynthia Gulley was of great help in Buena Park Honda she guided me and informed me of all the options I had in order to be able to purchase the car. I'm glad she was my sales person representative.

Hoa Vu

4 de oct. de 2015

Cynthia was very helpful and extremely friendly. We are content with the dealership's customer service and will be back.

Leslie Gomez

26 de sep. de 2015

Cynthia gulley is the best !!! She was very helpful with all the questions I had and helped me fill out my paperwork the right way. She is the go to person to go to when you have questions about getting your first car, second, third, etc.i will definitely recommend her to my friends and family.

Cesar Ortiz

24 de sep. de 2015

Cynthia Gulley assisted me with the process of buying a used Honda CR-V EX 2009 from the Buena Park Honda dealer. Her assistance was excellent. She explained all pertinent information and answered all my questions in a friendly and professional manner. I am very pleased with her assistance that I would recommend her to my friends and family. Thank you very much Cynthia.

Laura

21 de sep. de 2015

Cynthia was our sales person and did an amazing job! She was able to answer all questions and did not keep us waiting. Also we had the chance to meet the managers Casey and Sean and they were very kind and helpful. Will recommend this dealer for all future purchases! Thank you!

Emad Zaki

17 de sep. de 2015

Patrick Carroll made sure the buying process was very efficient and answered any questions I had.

Rob Victer

14 de sep. de 2015

I came in with my dad to buy my first car. I bought a 2011 Chevy Silverado from Victor B and he did everything he could to help my dad and I. The truck had a small problem with the rubber weather strip on the window and Victor made sure he took care of us and I will be back on Tuesday to get it fixed. Go see Victor at Buena Park Honda and he'll take great care of you.

Jaime S.

14 de sep. de 2015

I went into Buena Park Honda to buy my own lease after 3 years. Victor Burtea was the one that was helping us, at first I had my guard up since he was a salesman but after I got to know Victor I realized he was different. All the other salesmen pushed me away but not Victor, he spent so much time trying to help me and he even asked his finance manager Michelle to help me. Together they fought for me and explained how they could help me save money. Tony also did our financing and he was great too, all in all, go to Buena Park Honda and go see Victor if you want great customer service and need someone to go above and beyond to help you.

Jorge M

6 de sep. de 2015

We came from paramount to see a 2016 pilot. Cynthia Gulley welcomed us with a big smile and answered every question we had. Not once did we feel pressured or uncomfortable. She worked hard to to get me approved and she also got me an amazing deal. Highly recommend Cynthia of Buena Park Honda

Sexyphone

6 de sep. de 2015

Victor was a great guy that exudes exemplary customer service. I highly recommend him. One of the few honest salespeople around.

Jen the GMC Terrain buyer

30 de ago. de 2015

I came from Ventura county twice. The second time I met John Buhs, and I am so glad that I did. The process was easy, but he made it fun. If you need a vehicle, come see John. I bought a gorgeous GMC Terrain.

Andrew Ortega

26 de ago. de 2015

I walked in wanting to buy a regular car and came out buying my dream car a Honda civic si the dealer that helped me was John Buhs he showed me prices and worked with me around every corner until we could reach an agreement customer service I would give an A+ I will definitely reccomend friends and family to John Buhs of Honda

Shakira

15 de ago. de 2015

She gave me a good deal and I will recommend her to my friends and family she takes her time to explain and doesn't rush like other dealerships

Sam

6 de ago. de 2015

Marcus CASTRO immediately recognized me and came up and offered to get me started even though there was quite a few customers it made my weight very short and saw to it that my service is done in timely manner

Michael Jones

26 de jul. de 2015

Cynthia Gulley greeted me with open arms, and got me a great deal on a very nice vehicle. My credit is not that great, but she made me feel good about the whole buying process from the begining to the end. When you come in, ask for Cynthia, She is EXCELLENT.!

Cliff Valencia

20 de jul. de 2015

Cynthia was Great to deal with very friendly and out going she was honest and if she didn't know the answer she was honest to let you know she not mis leading at all you need more like her on your staff would recommend my friends to deal with her first very satisfied with her service thank you Cynthia good luck

matthewA

11 de jul. de 2015

I got in really quick and the helped my right away. They were very friendly and had a very nice waiting area with drinks and coffee.

Walter M

11 de jul. de 2015

Cynthia Gulley was an awesome sales representative, she made my wife and I feel valued and respected. We couldn't have asked for a better sales representative, she was AMAZING!

Derek J

5 de jul. de 2015

Cynthia gulley was very nice and helpful. She made everything quick and easy.

PUMPKIN

23 de jun. de 2015

VITUS PINTO IS A GREAT WORKER HE DID A WONDERFUL JOB AT MAKING ME VERY HAPPY, AND VITUS NEVER STOP DOING HIS JOB UNTIL HE HEARD THAT HIS JOB WAS DONE WITH ME GETTING THE MY CAR.

Zarate

14 de jun. de 2015

My dad and I stopped by Buena Park Honda the other day to see what cars they had. We met John Buhs out front, and he was very nice, and kind of funny - in a nice way. He showed us some cars, and we had to decide which one to buy. So we left, and made an appointment to come back on Saturday. I knew we would be late, but John said that it was okay. So, we came back and he focused on helping us. He answered all of my dad's questions, and made it fun. I am so glad that John works here. Thank you to Michelle Padilla also. She was as nice as John, and easily helped us with all the dmv stuff.

Chivis

8 de may. de 2015

Vitus Pinto is the best when it comes down to customer service. He helped us out tremendously when it came down to prices, model, color, interior, etc..

Birthday girl Mo

4 de may. de 2015

Excellent service! Tony was very helpful and knowledgable. He had exceptional patience and expertise in showing me all great suggestions and feature on the cars. Tony was a huge help and I would definitely refer any friends or family members to Tony. I appreciate him staying late until I was fully assisted. Thanks!

kelssy Orozco

3 de may. de 2015

Cynthia Gulley was very knowledgble and friendly. she made our car buying experience a good one.

Willie Charukul

2 de may. de 2015

Cynthia Gulley good sale person, very helpful and friendly. Give her big raise.

jay

23 de abr. de 2015

Cynthia was very helpful and nice.Most important honest.

karen

19 de abr. de 2015

i really enjoyed the service that vitus pinto gave me. i was able to get the car i wanted at the price that i wanted and i am a first time buyer. He made everything quick and simple. I will make sure to recommend other car shoppers to Vitus.

Fireman_HvYrZq

16 de abr. de 2015

bought a car 04/06/2015 drove the car home, when I was on my way to work the next day it broke down, it took me 4 and a half days to get a response from anyone there. I'm returning the car it wasn't a very pleasant experience at all.

Jesus V.

15 de abr. de 2015

I came all the way down from Kern County just because my friend bought a car from BPH. Victor was the man and took care of me and my cuz. There was a girl with him too that was shadowing him and she was great too. Anyways, I couldn't get a car at first and I left the dealership but Victor called me 5 min after and he spoke with the bank and got me approved!!! Saved me from a long and depressing trip home. Victor is the guy to see if you need a car cuz he will fight for you. Thank you Vic.

Maryuri

26 de mar. de 2015

I have to say I've owned a truck for a year from a different dealer and it has been the worst experience of my life as far saving gas or even trying to get service with "financial auto sells" I was referred to Honda dealer by a close friend of mine, I was told to ask for John, first he made me feel so comfortable and not like just a client, he made sure I felt at home and even got snacks for my son. I came in hopeless and not thinking I could ever own a car from a huge dealer, I have to say he made it happen, he worked with me and my financial constrains now I'm leaving honda with a brand new car!!!!!!! Thank you john your the best!!!!!! :) god bless you!

G. Romero

23 de mar. de 2015

Our experience purchasing a vehicle was extremely pleasant. John Buhs went out of his way in treating my family and I very well. My sons first car buying experience went off without a hitch. Thanks John!! I strongly recommend John and this Honda dealership.

Grant

21 de feb. de 2015

John was extremely helpful, knowledgable, and willing to work with us. It was a pleasant experience compared to past car shopping experiences.

Lonna

18 de feb. de 2015

The best and most comfortable experience I've ever had with purchasing a vehicle. Process was smooth. They are an extreme delight!!! I recommend Buena Park Honda to all!!!:)

Randy D

11 de feb. de 2015

I have purchased many vehicles throughout the years, and I have just leased my third Pilot EX. I had communicated with Merlyn initially, and when I arrived I met a mountain of a man named John Buhs. I fully enjoyed his knowledge, wit, and willingness to surpass my expectations. I have never met an individual at a dealership that is at all like John. It is difficult to explain how great he is, but I do hope that Buena Park Honda hires more people like him. Randy D

Lakers32

8 de feb. de 2015

Go see Victor! I just bought my car and it is awesome. Haven't drove a stick shift in over 2 years but I picked it up quick and I am so glad I met Victor. If you ever need anyone to help you get a car ask for Victor (a.k.a. the gentleman).

Leo. V.

5 de feb. de 2015

This is my very first time to choose a Japanese car. And the dealer there treated me as a friend. They responded promptly even if you emailed them at night. They made several calls to remind me the appointment time. When I got there, the car was ready for a test drive without waiting. The salesman JR talked with us like our friends and he made no pressure on me. It seemed that he preferred making friends with customers rather than selling their cars. He also gave many suggestions about how to maintain a car. Finally I got my dream car, although it is a pre-owned car. And the buying process was easy and happy. If you are considering a honda, then you should take a look at this dealer.

Hassanj

25 de ene. de 2015

Dealt with Rahn Kelly who helped us n buying a CRV for my daughter. Low pressure, helpful, friendly and very courteous. Rahn even drove to my hoe after the sale was done to pick up a check because I neglected to bring my checkbook to the dealership. We were also treated right by Tony, Finance Manager. I would highly recommend dealing with Rahn and this dealership.

Pryrex_e

18 de ene. de 2015

Hassle free easy process, not pushy like other dealerships overall happy with my purchase.

H. A.

30 de dic. de 2014

We Came back to buy bc John Buhs was very nice,helpful and not pushy. I would highly recommend this salesperson and dealership. In life, you meet two kinds of people. This is a guy you want by your buying side.

Amanda S.

30 de dic. de 2014

Victor Burtea was so great. He sold myself and my husband the 2015 Honda Accord Sport. He went above and beyond to make sure we are fully satisfied. I recommend Victor and Buena Park Honda to all. Thanks Victor

Star

29 de dic. de 2014

I only take my car to Buena park Honda when Marcus Castro is there. He is very knowledgeable and very trustworthy. I highly recommend this place with Marcus Castro.

Flaming Star Monto

29 de dic. de 2014

I only take my car to Buena Park Honda for service. I only go when Marcus Castro is there. I trust him completely with car. I highly recommend service there with him.Very very trustworthy person. He is the oly one I want working on my car or who HE has do the job.

Guerra Al

28 de dic. de 2014

Came down to purchase a new car but wasn't sure what to get until I met Victor Burtea! He opened my eyes to the 2015 Civic Si 4dr. I didn't even drive stick shift when I purchased the car but Victor listened to my needs and took the time to get to know me and he then gave me an unbelievable deal that I couldn't refuse. He then gave my mother, girlfriend and sister all free Honda mugs. Victor is the man!!!! I recommend Buena Park Honda and I recommend Victor Burtea to everyone.

Norm F

26 de dic. de 2014

I came here with my wife to look for a sedan, but my wife saw a Pilot and fell in love with it. Big John Buhs met us when we arrived, and he treated us like we are old friends. I have never been so comfortable at a car shop. He answered all of our questions, and we were treated like royalty. When you come here foe a car, look for Big John

Erricka Barajas

22 de dic. de 2014

Victor Burtea was great! He was helpful from beginning to end and he helped me throughout the entire process. I recommend Buena Park Honda to everyone and anyone and you must ask for Victor.

Randall

22 de dic. de 2014

Great customer service. Explained everything in details. Very nice person. And if anyone would buy from this dealer. I definitely recommend Victor Burtea.

Momma C L

20 de dic. de 2014

My son recommended that I come here, as they are genuinely nice. I visited and John Buhs introduced me to Ray Rodriguez, who helped me to get my car serviced. I told Ray that I wanted to see the new models, and he called John back over. I told him to call me Mom, and he did - he was comfortable with that and called me Momma. He is personable, nice, and smart - plus a very helpful Honda guy. He treated me so well, and the deal was irresistible, so I bought the new CRV. I am telling everyone to see John for a vehicle purchase, or Ray for service. Thank you Buena Park Honda!

Rozina M.

16 de dic. de 2014

I came to the dealership with my father in law and met John Buhs. He greeted us enthusiastically and welcomed us. He gave us a tour of his facility, and presented the CRV I wanted. We pleasantly discussed my expectations, and John worked efficiently to assure my happiness.

Rafael Ochoa

14 de dic. de 2014

Victor was very professional and attentive throughout the whole process. If we're ever on the market for another Honda, we'll be back.

Erica

30 de nov. de 2014

The staff here is very friendly and helpful! Second car my family has bought here.

Dale K

29 de nov. de 2014

Best car buying experience ever! Erica Vasquez was so helpful, she made extra effort to find the car we wanted and made sure we were getting the best price! I highly recommend buying a car from Buena Park Honda!

Edgar C.

23 de nov. de 2014

I had a good experience here at honda with Erika Vasquez she was very helpfull with my truck and took very good care of me.

Eric

14 de nov. de 2014

The service here at Buena Park Honda is excellent. I would like to thank Erika Vasquez and Michelle Padilla for making the process effortless. i would like to give them two thumbs up!

Tera & Deen

2 de nov. de 2014

Erika Vasquez helped us get our dream car with ease, she helped us with everything and was very knowledgable, I recommend her and the buena park honda dealership to anyone who would like to purchase a vechicle, they have excellent customer service and pricing!!!!

Rub

1 de nov. de 2014

The service was beyond the best experience to buy a car. Erika Vasquez was very patience, very honest. I would recommend Buena Park Honda to all family and friends.

Laxman

30 de oct. de 2014

Erika Vasquez was my sales person she was sweet and friendly very helpful and I will recommend all my fiends to her. Thank you miss Erika for your hospitality

VW Lover

23 de oct. de 2014

I just purchased a car here at Buena Park Honda and could not be happier. I had an idea of what I wanted when I came but still was not 100% certain. My sales lady, Jazmin Chuchua was amazing from the moment she greeted us. She was very professional and welcoming; not like other dealerships where they attack like vultures. Jazmin went out of her to make sure I got the car I love! This lady knows what she is doing and because of her I have had the best experience!!

Juan Rodriguez

21 de oct. de 2014

Jazmin was so helpful, she was really easy to talk to, very approachable. Jazmin made the whole car buying experience enjoyable and easy. I love my truck. Definitely coming back for my next car purchase.

Jamie

19 de oct. de 2014

Wow... I have to say Jasmine was so attentive to all my needs she was very helpful! Jasmine went beyond out of her way to help me, very very patient with me. I was not pressured by her like I was with a lot of other dealers. I would definitely go back to honda and ask for Jasmine to continue my search when I'm ready :)

Daniel Loftin

19 de oct. de 2014

Would recommend dealer, especially Jazmin and Reynoldo.

Alejandro

18 de oct. de 2014

The best customer service I have ever had , honesty, etc... Overall amazing thanks to JAZMIN!!!!!

Geoff Luna

16 de oct. de 2014

Great service by jazmin and Robert nice and fast had a good time buying this vehicle

Devin G

10 de oct. de 2014

She was patient, helpful and willing to go the extra mile to really make our experience a pleasent one. She definitely established a relationship and made me a lifelong honda consumer. The popcorn was stellar, I had 8 baskets!!!

Tony

2 de oct. de 2014

This was the first time scheduling an appointment for a test drive. What a concept! The car I wanted was ready to drive when I arrived. It was the most thorough test drive I have ever experienced. The car was exactly what I wanted. Roomy, the mileage I was looking for and enough pep for my commute. Thanks!

Dennis Berman

2 de oct. de 2014

My sales person Erika Vasquez was very professional and courteous and I will recommend my friends to her.

SG

1 de oct. de 2014

Was in the market for a 2013 certified Honda Civic and found a great car listed in here. Offered a price that looked ok to me for the car and my offer was accepted after few hours. I was there at 7 pm and greeted by one of their managers, Paymon. He was good and courteous. My car was ready for a drive at the VIP stall. By this time one of their Sales rep was there to accompany me, his name is Luis Tomacino. I checked the car, took it out for a drive and liked it. The car had some minor scratches that, if buffed off properly, would go away. Again this car was just 8 months old and even a small spot will draw your attention. I tried to add some freebies because of those scratches but was not successful doing that. Finally the paperwork was done and it was time to write the check. Jay Hum, one of the Finance guys helped me with last bunch of paperwork. He is very fast so make sure you take your time to read the papers before signing it. In my case, he was very patient as I read through the documents I had to sign. They arranged for my car to be delivered that night itself (it was already 11 pm and ticking). I reached home with the car I was driving and the new car by 11:45 pm. Could not thank Luis Tomacino more. One star taken out since they did not do much on the scratches or did not offer me any additional service. Believe me, this was my first time in a dealership with not so good reviews and I was pleasantly surprised by Luis's dedication and customer service.

Henry ho

29 de sep. de 2014

Excellent awesome service by product specialist Erika Vasquez and trainee Ed Kim! They are the best will give you VIP treatment

OARELLANO5

6 de ago. de 2014

Began the process in the morning and by the end of the day i had my new car in my garage. Terms were agreed and everything agreed on was on paper. No deviation whatsoever. Would definitely recommend.

JimmyC

16 de may. de 2014

Purchased a used car in May 2014. Process could not have been easier. Viewing appointment was set on-line, car was ready when i expected. Although salesman was not knowledgable about that particyular car the process was smooth and he was very helpful. Manager negotiated a fair price reduction without hassle. Finance was very helpful in dealing with my credit union. I am a very satified customer, I would use this dealer again.

Corvette Shopper

16 de ene. de 2014

Everyone was very nice, the facilities were clean, the car I was looking at was ready for a test drive and had a VIP tag in it just for me. There was no pressure or haggling. They were slow to accept my offer which meant I was already shopping for a different car when they called me back - this is one of the reasons I did not buy the car I test drove.

MarisolM

23 de sep. de 2013

i did my applicaton and everything was online. i realy like the fact that i was communicationg with them online using my email. they really help me out.

SanDiego

17 de mar. de 2013

DO NOT TRUST! Stay away from this dealer if you are really serious about buying a car! They do not have any bit of values for a customer's time and effort. I was working with this person by name "Michael Wells". He gave me an appointment for Sunday 11AM as I wanted to test drive a specific configuration CRV that was listed on their site! I specifically mentioned I would be driving down from San Diego and to let me know if they have plans of selling the car to some other buyer. This person knew I would have to start early morning for a 11AM appointment and at 9.30AM some other representative calls up and says this car was sold late night Saturday! When I asked for the time she says, 12 in the night! How hilarious!! LOL By this time I'm already in LA and when I ask for a proper response, both the representatives have no answer and on top they are so rude! I really doubt if they even have that car or they just want to attract people and so list unnecessary specials etc. Bottomline - Do not trust!

cg

10 de mar. de 2013

I have been going to get my oil change done at your dealership. However, today, I was denied of that service, while i had a 4:40pm oil change appointment way head of time, simply because they have sent everyone home and no one will do the service. How can I make an appointment for a time that a service cannot be given to me. I am so frustrated because I am due for a service already. I do not have time to do it on weekdays. I find this really disappointing and unprofessional. Don't you guys check your appointments before sending your service team home?!!! Disappointing!!!!! I find that hard to believe that they overlooked as simple as an appointment for a basic oil change. If they cannot do the service then they should block that stupid time online that way no one will think that it is available when it is not. Because of this, I will no longer come back at this site for my services nor recommend friends and family to make purchases as well as services. What a waste of time!

CharisGregorio

9 de mar. de 2013

I have been going to get my oil change done at your dealership. However, today, I was denied of that service, while i had a 4:40pm oil change appointment way head of time, simply because they have sent everyone home and no one will do the service. How can I make an appointment for a time that a service cannot be given to me. I am so frustrated because I am due for a service already. I do not have time to do it on weekdays. I find this really disappointing and unprofessional. Don't you guys check your appointments before sending your service team home?!!! Disappointing!!!!! I find that hard to believe that they overlooked as simple as an appointment for a basic oil change. If they cannot do the service then they should block that stupid time online that way no one will think that it is available when it is not. Because of this, I will no longer come back at this site for my services nor recommend friends and family to make purchases as well as services. What a waste of time!

Glen

8 de mar. de 2013

the customer service is good ,everything is ok.i went here in the moring after i buy a car, they offer me lunch. and after service is also good, i can ask everything i want every time.

John Doe

18 de feb. de 2013

I scheduled an appointment on Sunday to check a minivan; the sales guy call me that Sunday early in the morning to confirm it; when I got there they told me that the minivan had been sold on saturday during the evening "but they have other models to show". They make me to waste my time and gas to see anything that fits my budget.

Just7Cyn

27 de ago. de 2012

I recently wrote a bad review regarding the service my car received. On my paperwork, Eddie had been very descriptive on the work my vehicle needed. Why it was'nt done, i don't know. Nevertheless, he was very professional, friendly, and helpful when i returned to the dealership VERY ANGRY. Immediately, Eddie & Joe helped me out and assured me my car would be fixed accordingly. Thanks guys, GREAT CUSTOMER SERVICE!!!!!

VeeRod

8 de may. de 2012

I think the quality of their service is poor -- One husky guy did not take my concern seiously about my Honda Pilot A/C not sounding right -- Every so often the power of the air would dwindle -- He claimed that was normal -- It was after the warranty of my A/C was expired that the A/C stopped working -- Another time, I told him of my Honda Pilot having an inside-leak when it rains a lot -- This same lazy guy said I would have to take it to a shop (outside of Honda) for them to figure it out and resolve it -- I even left a message on his manager's voicemail, complainig about this lazy guy's poor service, and never got a call-back -- I am so turned-off by Buena Park Honda and their poor service -- I now go to Norm Reeves Honda in Cerritos -- I told one of the Norm Reeves guys my A/C story -- He is going to talk with soneone at Honda Headquarters and see if I can have my A/C serviced without having to pay the full price -- So, goodbye to Honda Buena Park, and back to Norm Reeves Cerritos

Leona Reed

20 de feb. de 2012

The team was very helpful and attentive. They answered all of my questions with patience and made sure that I was provided with complete information. I am thrilled with the vehicle that the salesman, Greg Meeks, helped me select. How they handled my trade-in was wonderful. I feel confident that they did all they could to get me the best price possible. The Finance Manager, Marcie, made the finacial arrangements go very smoothly. I was happy with the whole experience and let the Manager, Freddy, know how much I apprecited everything.

Chris

31 de dic. de 2011

Susanna Yim Internet / Fleet Manager Direct:949-294-2386 No hassles, convenient, best car purchase experience I've ever had. It was in and out, drive off! Thanks again Susanna 2004 Ford Mustang - Sweet ride!

senspeed

13 de nov. de 2011

Good buy, go with internet sales for deals. There was a misunderstanding with my visit to the dealership, but after a few days they called me, cleared things up, and gave me a decent deal on my vehicle.

MrMKF

30 de oct. de 2011

Buying the car took 3 1/2 hours. Very slow. All was fine until after we returned home, two days later. Dealer called and wanted to change the financing terms. Wanted a higher rate than agreeded to in the signed binding contract or wanted $2000.00 more down on the car. I told them to take the car back.

ali69

12 de oct. de 2011

Buena Park Honda had an upfront price model which I really liked. They give you their bottom price right away. Most of the dealers I called could not beat it. The 2012 Odyssey that I wanted was not in stock, so I had to wait about 2 weeks for it. About a week later, Tin informed me that he could drop the price another $500!!! Keep in mind, most of the dealers I spoke with didn't want to match his previous price. Anyways, it was a great experience, and they didn't play any games with me as I was signing papers. Very straightforward process. I would highly recommend them to anyone.

pbshiroma

7 de ago. de 2011

Susanna Yim was very helpful. I came to them through the USAA Car Buying service and although I ended up purchasing through another dealer was professional and helpful.

JJJERRY

16 de jul. de 2011

This dealer is not reliable at all and the service adviser Roy Brewster is full of lies. Just after few days I spent as much as $400 for a regular service at this dealer, my car started getting trouble and stalled few times roadside. My car had no problem before the service. I sent back my car to this dealer on following weekend and asked them what happened. Roy Brewster told me it might be because I did not use Honda spark plug. After few hour, he called me and said the problem is not from idle control valve as I asked but a parts about $780 (parts only) next to idle control valve need to be replaced. I refused his recommendation due to their bad credit. But his paperwork shows "recommended New Idle Control Valve". I fixed my CRV at somewhere else. The problem is what he put on the paperwork but not what he said on phone. And Honda CRV idle control valve is never as expensive as $780.Firstly, they create problems when they service. Secondly, they lie when they repairing.

tckt

13 de feb. de 2011

Hi, me and my wife visited Buena Park after a couple of other dealers. We were looking for a hard to find 2011 Odyssey. The color and the price willing to pay were specific. I had done my research and was not going to pay more than the fair price. At the previous dealers we visited we did not have luck. They were either wanting a lot more money or tried playing last minute price games. Anyways, our experience at Buena Park was completely different. They had the car we were looking for and were sincere thought the negotiation process. They obviously went back and forth with their offer and we remained firm with our offer. At the end, they agreed and we got our car. Again, the negotiation process was not as painful as it was at other places and more than anything we were treated in a friendly manner. From my experience, If you know what you are willing to pay (fair price), they at Buena Park are willing to make it happen,

kervin13

4 de ene. de 2010

The Service advisor Dave Kelly is full of lies. We dropped off our car at 7:00 am for a major tune. Then we called him an hour later to change our order to an inter service and this guy said we can't change it because the job is done. How can you do a whole major tune up within an hour time? Aside from that we check everything they said they had done to the car and they didnt even rotate the tires. We went back there and told them to do the job that they missed to do and they did but we also timed them and it took them 45 minutes just to rotate the tires. If it takes them 45 min to rotate the tires how the hell can they do a major tune up within an hour? Word of advise to anyone who takes there car here for a service.... GO ELSE WHERE! ! ! They are over priced, the service advisor has no clue (because they are too lazy and out of shape to get up from their desk to actually check on the status of the cars), They will make you come back and tell you a different problem with your car so you will have to come back to them. To Buena Park Honda Service Dept.- DO the job right the first time and stop all your the lies that you tell your customers

jimireb

11 de nov. de 2009

We have a 2008 Honda Fit that we paid cash for, and a few months back had to replace the plastic cover on the underside of the engine due to hitting a piece of a tire in the roadway. While it was already a burden having to buy the new part, the dealership tried to gouge us for over $8.00 each for the plastic push-rivet fasteners to hold it in place. Went to the local Lowe's for something completely different and happened to look in their specialty fastener drawer and found the same plastic fastener for about $1.00 each. Today I called the dealership to get a price for floor mat hooks, which many dealers sell online at a price range of $1.34 - $1.40 each with a suggested retail price of $1.85 - $1.90 each. I figured I would call BPH and pick them up on the way home. First--they are "special order items" (Hello? Do we sell Hondas? Same clips used in Civics, Fits, Accords....and we don't keep them in stock...?? wow....) And the real kicker....SRP of $4.65 each. Amazing. I know dealerships make money on their back end sales, but they don't have to give it to their customers in the back end....

MadRevu

20 de abr. de 2008

James Pak will roll his eyes at you!!

westwood

15 de oct. de 2006

Purchased an 07 Civic LX sedan from Buena Park Honda today. Background: To say that this car is popular is an understatement as I've searched many dealers these few weeks and they've been out of stock and/or on order. This is my second Honda Civic purchase in the past two weeks and what I've learned is that some dealers will hide a popular car until they find someone who will be pre-qualified to take on the extended warranty before they magically reveal the car is available otherwise it will be on the way "in a week." Since I had been lied to by other dealers during my shopping experience, I wasn't going to take it anymore and I would only buy if a dealer had the car in stock, physically on the lot.Well, after calling and emailing 7 dealers around SoCal, I was very frustrated with the false promises and thought I'd give just one more call before giving up... I made this call to a dealership I hadn't heard about before in my area. Buena Park Honda. So George Roman took the call. I wasn't interested in another round of games so point blank I asked him if he would be able to match one of the other dealership's internet price. He was very upfront with me and said yes right away. He then went to make sure the car was in stock and he called back to confirm. We set an appontment and made the deal happen in a little more than an hour. No games, no false promises, it was quite a strange to tell you the truth; normally when I go into a car dealership, I'm expecting a circus that usually goes into buying a new car. My other Civic bought from Honda World in Westminster a week and half ago, took four hours and it was the worst experience. I will post it on the review board there when I have a chance. Anyway, today's deal with BP Honda was probably the most pleasant car-buying experience I've had and it was so fast that I will definitely be back to buy all my future Hondas there.The internet pricing option saved me a lot of time and money and opened my eyes to a lot of dealerships. Some are better organized than others and the one at BP is decent. I had faster responses from their competitors, but they didn't have what I wanted. It worked out well because I discovered a dealership that seems to be on the upswing. I noticed many of the Buena Park Honda folks were upbeat, enthusiastic and they all congratulated me on the purchase. Again, this is unusual because at the other Honda dealerships I've been to, the people would look away or show their best poker face rather than give eye contact when I walked by after a purchase. What a difference a week and a half makes. Also, special thanks to Christina the Business Manager. She took time to explain everything in detail and was very professional in answering all of my concerns about the financing details. Not only a great professional, she's a great person too. Thanks again to George, Christina, and everyone there for making the car-buying experience an awesome one.

peterinvenice

12 de ene. de 2006

I found this dealer through an internet quote service. George Roman called me and asked what other quotes I had received for the car I wanted. I told him the best quote I'd received and he said he would match it. I asked whether he had the particular color I wanted and he said he did. I verified that he would give me that price for that car and that he had the car on the lot. I then drove an HOUR to his location. Upon arrival he showed me the car, it was indeed the color & trimline I wanted.We sat down to do the paperwork, but suddenly the price had been inflated by over $1000 with "accessories." He had not mentioned any accessories on the phone. I did not want any of the accessories. But he would not remove them.I ended up wasting two hours and driving 80 miles for a classic "Fargo" accessories scam. This dealer is not honest.

khamelinck

6 de ene. de 2006

I got a great deal and they gave me a more than fair trade-in amount for my Toyota. They gave me a great deal up front and then were very patient while I looked around at Norm Reeves and Garden Grove. When I came back they gave me an even better deal and worked with me to find just the right color. I was honest and upfront with them and they were honest and upfront with me throughout. Very nice!

usmc_sniper

1 de may. de 2004

Had an extremely negative experience. Bought a car from Buena Park Honda in December '03 and came back in April for my first oil change, supposedly "free" as promised by my sales rep. He just scribbled a reminder on a piece of paper that the first service would be free-of-charge.<br><br>After arriving and being greeted by the service rep, they immediately go on the defensive and tell me that they don't normally do free oil changes without the proper "paperwork" and tell me to see a sales manager. I go see the sales manager and pretty much tells me "tough" and that they can't do anything about it, except to go talk to the sales rep, who conveniently does not work there any more.<br><br>I find it hard to believe that they don't care about their customer base, all over a $29.95 oil change. They were not friendly at all and were not very accomodating either. I would NOT recommend this dealership.<br><br>I tried giving them a chance. First, the sales was poor and they tried to strong-arm us into trading in our used car for only $400 (excellent condition '91 Toyota Camry). In addition this added experience with the poor customer service just for a "free" first checkup for $29.95 confirmed my belief that this Buena Park dealership is incompetent, unfriendly, and not very accomodating to their customers.<br><br>AVOID AT ALL COSTS.