Cindy Stephens

9 de ago. de 2016

Highly recommend, great service, pleasure doing business with

Susan

8 de ago. de 2016

I was hoping to get a good price on a program car, after the insurance company totalled my 2013 Forester. Gunner gave me a great price on a new 2017. Robert made the whole process easy & painless. Best car buying experience I've had!

JC OKC

5 de ago. de 2016

My experience was they had a clean, professional, and fairly non pressure environment. Overall for a car buying experience my experience was very good and I would shop there again.

Happy Gal

25 de jul. de 2016

At Bob Moore Subaru, Oklahoma City, we had a wonderful experience with purchasing a new Subaru Forester with sales representatives, Ricky Fietz and Jason Webb.

Joni

24 de jul. de 2016

I believe this was the best experience I have ever had buying a used car from a dealership. Easy transaction from start to finish, no pressure at all. The salesman I dealt with was Sam Grimmett, this was an Internet transaction. I discussed with him the car I had seen on his lot, asked a few questions, which he answered, discussed pricing, there was no pressure and no haggling, with what I could do financially, we reached and andgreementand I went to the dealership and purchased the car, with my preapproved loan. If I am ever in need of purchasing another vehicle, I will certainly call Sam and I will recommend him to everyone I know that is in the market for a new or used vehicle.Thank you Samford a pleasant car buying experience.

Elaine R

23 de jul. de 2016

I've purchased at least 10 cars over the years (3 from Bob Moore) and I must say this is the first time I truly enjoyed the process. Chris was friendly, helpful, but mainly he really listened to me and understood what I was looking for and what concerned me.He answered my question in a straightforward fashion and was so excited to show me the features of the vehicles we looked at...with his help I fell in love with the Legacy! I don't think I have ever bought a car that the dreaded financing and contract portion of the deal went so smoothly. This was an all around pleasant experience.

Janice

12 de jul. de 2016

From the time we met Ricky Fietz, our outstanding salesman, and all throughout the buying experience we were so very pleased. Bob Moore has done a fabulous job by putting the needs of their customers first. Ricky was so knowledgeable and competent! We never met anyone that wasn't friendly and helpful, including John in Finance and the manager, Gunner. Way to go guys!!

jaygeese

10 de jul. de 2016

I'm not sure what I did or didn't do to get the 5 star service when it came to car buying... I had been looking for a particular Subaru... that's not ay the dealership yet ... meet sales man (Ricky) who explains that I can reserve the car with a deposit of good faith ... talk and text with him ... and after a few days come to a mutually acceptable price... he says he'll call me right back. An hour or two later tells me that because the car is so desired... the agreed upon price is null and void BUT that I could still "reserve" the car at full sticker price.? Which according to Truecar I would be pretty much ripped off if I agreed to..... Totally blindsided by this because that's not what had been told to me this entire time. Either way it appears the front sales staff are useless and pointless intermediaries that for whatever reason tell you one thing till they talk to the actual decision makers who I never met but apparently decided ... nah lets make this guy pay full price because he clearly knows what he wants and we have it ... Never would I do business with this dealership or recommend them to anyone I care about. Man I hate this type of car buying experiences. Did some research and now going to take my business anywhere but here.

Happy owner of a Subaru

9 de jul. de 2016

Carl was the best sales person you could have! Anthony and I had a great time while we filled out my paper work. Both were very professional and fun.

AnnetteMB

1 de jul. de 2016

Overall a very good process of buying my Subaru Outback, which I have been wanting for years. Everyone was helpful and friendly, the financial process went very quickly. Our salesman, Ricky Fietz, had to locate the car I wanted and then was very accommodating to our schedule for the delivery, at which time he thoroughly explained everything we needed to know about the car's operation. Love my new car!

Luz Mendez

29 de jun. de 2016

Very pleased with the customer service and professionalism from the dealer but especially from Ricky Fietz. Ricky went out of his way to ensure we met all the expectations of buying the car and leave with a smile. The facilities impeccable and the staff very friendly!

Olukayode Dada

28 de jun. de 2016

Chris Caseys service was truly exceptional. I had called him the same day the Van I bought was posted online but the pictures were not yet up at the time. He had described the Van as being in excellent condition and ready to drive cross country. With no pictures to go by, I was a bit apprehensive but the sincerity he exuded during our brief conversation stuck with me.A few days later, I saw the van again this time with 30 pictures. It looked so good and I called Chris again this time to negotiate a price. Long story short, I was on the plane the following day to OKC. Chris met me at the Airport, took me to the Van and to my surprise the Van was exactly as he had described it. It actually did beat my expectation.Paperwork was brisk and in less than an hour, after Chris had stocked me with all the snacks I needed for my 14 hour drive back home, I was on my way. I put over 900 miles on the Van the same day I got it only stopping for gas and short rests to stay awake.I called and thanked him for his honesty telling him this by far is my best experience at buying a used car ever. I absolutely recommend anyone looking to buy at Bob Moore Subaru in Oklahoma City ask for Chris by name to be his sales representative.I cannot thank him enough! Oh, my wife loves this Van now, that to me is the proof in the pudding

Annette Becker

19 de jun. de 2016

Overall a very good process of buying my Subaru Outback, which I have been wanting for years. Everyone was helpful and friendly, the financial process went very quickly. Our salesman, Ricky Fietz, had to locate the car I wanted and then was very accommodating to our schedule for the delivery, at which time he thoroughly explained everything we needed to know about the car's operation. Love my new car!

FamilyMan

15 de jun. de 2016

Firstly, let me just say that I don't like car salesmen. So, my wife's nearly gets killed after a guy runs a red light, totaling the car, AND my daughter's F-150 with over 200K miles finally "has to be taken out to the pasture", all at the same time. I have to get them transportation ASAP, and at this time money happens to be tight, so I'm irritated anticipating going in and dealing with some car salesman that plays games and wants to rip me off. You get the picture.I have never met a guy like Gunnar. I go in expecting the usual high-powered game smile trying to "close the deal" every 5 minutes... and Gunnar was just a different world than that. Brutally honest, to the point, humble, and listened before telling me some options. Looks me in the eye and tells me "I'm not going to try and sell you something just to make a sale and I know what it's like to be in the situation you're in."Turns out Gunnar had a similar situation as me, and when you almost lose a loved one in a car crash it changes you. My girls will be in nothing but the safest vehicles possible now. This guy knows more than most auto-mechanics and explains automotive engineering in a way a lay person can understand, which made me consider some vehicles I wouldn't have before.The reason we will use Gunnar from now on is he knows everything about cars and what is important to people. He made the financing work to my surprise, and it was actually a good deal.I write this with a debt of gratitude, and if Gunnar ever goes to another dealership, I'm going where he is.

TD

10 de jun. de 2016

Carl is an amazing salesman, so informative, he demonstrated all the safety features on the Outback, and some I wouldn't have had the nerve to test. I felt no pressure to buy! They take care of you after the sale too, even offering a 2 week after purchase review to make sure you understand everything so you can enjoy all it offers.

Neveragain

1 de jun. de 2016

I loved my Used Subaru Outback I purchased from Bob Moore in March, until it started to feel like I was driving over a cattle grate in May. I moved out of state therefore I traded the old new one for a new outback. I would recommend that prior to buying a used car that you find out how much a new transmission will cost, and do more than kick the tires.

Doss

23 de may. de 2016

We were looking for a slightly used Subaru Forester and found this one online. We live 75 miles south of the dealership and called to ask about the vehicle. Robert was very helpful from the phone call to driving onto the lot. We looked at several cars when we arrived. He took us on a great test drive and when we decided which vehicle we liked best, he made the process very easy. We then proceeded to the finance office where we talked to Jason. We told him about our ore-approval from Tinker Credit and the process was fast. There were a couple of issues with the car and Robert was very helpful and resolved those issues quickly. We felt like they appreciated our buisness and they wanted to help us any way they could. Our overall experience with purchasing this vehicle was the best we have ever had from any dealership. Very friendly and helpful salesman and finance officer. They are both highly recommended!

M & G

22 de may. de 2016

The salesman was very patient while we decided which Subaru fit our needs best. We test drove 2 models, and looked in several! He was able to find us a vehicle that met our needs, at a price we liked.

Twinblad

27 de abr. de 2016

Test drive of the outback was very informative and all options where shown and described in a way that helped us to see how it would be a great car for our needs. When I bought he car a lot of time was spent showing me the customization options and I love the offer to come back in 2 weeks to review the systems that I may not have understood yet.

crush0601

26 de abr. de 2016

The best customer service I have experienced. They didn't push me to buy anything I didn't want, we were there maybe 30 mins, we were financed and out of there so fast. Everyone should go buy a car from them today!!!

Sam

13 de abr. de 2016

They wont be pushy or blow your phone up if you dont buy on your forst visit, much better experience than other dealers in the area. It took a little long on the paperwork side, but I love the car so a couple extra hours isnt much. Kinda lowball on trade in offers, but the economy is what it is. Would buy from them avail and will recommend them to others.

Gus

11 de abr. de 2016

The salesman did not create the best buying environment for me. It was unsettling and I was on the cusp of walking simply because of the salesman and the conditions I was being put in. The salesman and his manager made me feel belittled and put into a corner. I was remorseful and frustrated the next few days after buying. In retrospect I wish I had gone to a different dealership to buy.

tpowers

7 de abr. de 2016

I had an awesome experience at Bob Moore Subaru. Justin Mueller was great in helping me find the right car and at the right price. The team at Bob Moore provided me with an Awesome experience!

LyndaH

2 de abr. de 2016

I just purchased an Outback 2.5i Limited that I've been wanting for years. Michael Burnett (salesman) and Bob O'Bryant (finance) were knowledgeable, patient and showed concern for me, and my needs. Mark Wainner, in Service, (installation of body side mouldings) was also easy to contact and helpful. I highly recommend Bob Moore Subaru!

Rice House

2 de abr. de 2016

We have dealt with Bob Moore Subaru and GMC locations. Both are above and beyond all other Dealerships we have dealt with. Robert Davis was able to answer all of our questions and was very pleasant to work with.

Sara1

1 de abr. de 2016

I really love my car. I think I got a reasonable deal and I had no issues with my salesman. He was patient and walked me through all the features on the car. Ivan was great ensuring that I received exactly what I wanted (and I was picky). My only complaint is that the finance guy (I can't remember his name) presented the extra warranties as an all in one package...In reality it was multiple and I wouldn't have bought all of them if that had been explained. However, even with this "hiccup" I'm happy and would go back.

Lee95

29 de mar. de 2016

The over all experience good! They made it easy to get into the car I wanted. Everyone was friendly and very helpful. I would definitely recommend them to everyone!

chism54321

28 de mar. de 2016

Carl was very helpful and patient. He had an answer for every question I asked and if he didn't he brought the person who did have the answer to me. It took me a long time to finally make the decision but Carl helped me through every step of the process.

kstewart102

23 de mar. de 2016

My overall experience was great. I called on a specific car and they had it pulled up to the door ready and waiting for me when I got there. I was able to drive anywhere. The staff was very personal and not pushy. Chris was a great salesman who seemed incredibly honest and transparent about everything. It was a very pleasant experience.

sbroderick

20 de mar. de 2016

Never felt pressured, not pushy, and not rude. I'd definitely return to Bob Moore Subaru again. The team was very laid back, very knowledgeable and didn't try to "sell" me a car once. They let us make our decision without the obvious tricks you see at other dealers. Dealt with Chris Casey for sales and Jason Webb for finance and they were both amazing. Thanks guys!

KarenG

19 de mar. de 2016

Approached by an informed salesman on product knowledge. Hospitality to not only myself but my 80 year old Mother that came along for the ride... The color of car/package that I wanted was not available at this dealership, and arrangements were made to have one brought in. Easiest car purchase I have ever made. Upon delivery of car, I was oriented to my new ride and on my way. Eager to see how the service maintenance is handled. I am sure I won't be disappointed if the above is any way to predict satisfaction.

Ashien87

8 de mar. de 2016

I worked with Sam and he was awesome. He made sure that I was satisfied and since the purchase has continued to follow up and make sure that I am taken care of and satisfied with my purchase.

R_Cooper

12 de feb. de 2016

I was working with Aaron Scott to buy a car. We had numbers set and I was in the middle of the paperwork with the bank. The manager sent me over paperwork with final numbers. When the dealer Aaron called me he said they sold the car that morning and he was sorry. I did not offer full price but he did not give me the decency to call and ask if I would pay more they just sold it from under me. They are more worried about the sale than the customer. Be wary with them. The manager was completely unaware they sold the car from under me and was very apologetic. The salesman didn't seem to care.

Nick 1993

8 de feb. de 2016

Robert is not like any other salesman in that he is very honest and straight forward. I bought a 2016 WRX Limited from Robert recently & can't be more pleased with the whole experience I received. While waiting for F&I and talking with him, you can tell Robert is very genuine and sincere . I would not hesitate to refer friends and family to him as well.

john23

31 de ene. de 2016

My wife and I purchased a car last weekend at Bob Moore Subaru off Kelly and Memorial. We were warmly greeted by the staff, calmly and nicely asked what we were looking for, as they explained a couple of new options and features, and then had the opportunity to test-drive a car that we ended up purchasing. Jason Webb from Bob Moore Subaru was the person working with us, and we are so glad we got to work with him! He was incredibly knowledgeable about Subaru and we loved his non-aggressive approach. He simply explained several features, answered all of our questions, and allowed us to make a decision on our own. He was funny and extremely personable, so he actually made our car-buying experience fun! If you or someone you know are in the market for a new/used Subaru, we highly recommend Jason Webb and Bob Moore Subaru!

Marine4life73

14 de ene. de 2016

Hassle free establishment and great salesman to deal with. We were searching for a used vehicle for my friend and came across this nice used Pontiac Torrent, so we called regarding this vehicle and spoke with Sam (from New Zealand) and was pleasurable from the beginning. We told him we live hour south of there and didn't want to waste a trip to look at vehicle that wasn't dependable or good shape. He said I would be happy to drive it for you and give you details of the vehicles handling, pickup speed and stopping. From then, we were impressed. We ventured up to this hidden gem of dealership located behind the main Bob Moore dealerships. Notice this vehicle right away, it was described as Sam stated. He drove and handling was spot on. We offered our price which was fair and the offer was accepted with hassle or long delays. Jason also helped with as well and I must say both was a pleasure dealing with. Only if I car salesman understood the customer, the stress, and desires of the customer buying a car would be less stressful for sure. We already had our loan approve through USAA and printed off the loan guarantee papers for finance and signed the paperwork and was in and out in no time....very impressed by the professional of this dealership and their employees. If you go to this dealership ask for Sam or Jason and your car buying experience will be less painful and the transition will be smooth. Can't promise you will get your deal but nevertheless these two gentleman are class acts.

Marine4life73

13 de ene. de 2016

Hassle free and easy experience. We were searching for a used vehicle and spoke with Sam (from New Zealand) and he was fantastic. We live hour away and he took this car for a drive for us describing every detail of the vehicles handling. That just don't happen. Amazed and speaks volumes of this saleman and the dealership. We also had great experience with his associate Jason. Treated as value customer beyond words from both salesmen. We easily agreed upon price and since we had our financing already done with USAA it was a breeze. In and out in no time. Would highly recommend both these salesmen.

Oubowtie06

6 de ene. de 2016

Called dealer three times got no answer when trying to inquire about the car I wanted. Got an answer finally, spoke to salesman he spoke over me multiple times when asking me about my info and what I was looking for. Instructed the salesman I would be at the store at 5pm, he acknowledged, showed up at 5pm he was on a demo had to sit there for 15 minutes waiting for keys to test drive. Bought the car the next day through my personal lender, fiance manager tried to railroad me with financing with them seemed all nice and softspoken and I refused and wanted to do it my way. His whole demeanor changed and was rude to my wife when she went by the store. Picked the car up anyways left a graft with the store was told thank you have a good day, I was given the keys drove off. got to back to work, no dealer tag on the car and was called back to the store because I didn't sign final paperwork that no one spoke to me about ater I hand delivered the graft to a finance individual watching CNN in his office., For warning stay away from all Bob Moore dealerships except Cadillac in Norman those guys there are top notch, Cadillac personell are the best.

Bobloveshiscar

23 de dic. de 2015

We have the best of both worlds at Bob Moore - price and service. We were given the best price on our 2016 Forester by far! We did our homework in checking all the Oklahoma and other Texas dealerships - not one came near. Even more impressive is the excellent sales service provided by Robert Davis. He is knowledgeable, patient, and responsive. Robert gave us his undivided attention and genuinely cared that we got the vehicle our family needed. His honest, relaxed approach made the entire experience a joy. He consistently communicated timelines during the order and delivery process. His follow through since the sale is so remarkable that we now have three friends planning to buy from Bob Moore just because of him.Chris Johnson (Finance) took his time in clearly explaining the options available and we are confident with the service packages we purchased. The entire experience led us to believe that Bob Moore has our best interest in mind.

RyanandRachel

21 de dic. de 2015

My wife and I just bought a vehicle at Bob Moore Subaru. We had already been to several dealerships and took several test drives looking for a good SUV for our family and weren't impressed with any of the dealerships we had been to. However, we went to Bob Moore Subaru and received excellent service from Mr. Craig Repanshek. Craig took the time to explain the pros and cons of the used vehicles we were considering and really made us feel comfortable. We knew right away we could trust him to assist us with our decision making. He said that he would not sell us a car that he wouldn't put his own family in. He went out of his way to ensure the car we purchased was in excellent shape for us including facilitating the minor adjustments we had requested. His demeanor was reassuring, friendly, ethical, and honest. We couldn't have had a better car buying experience. It blew away my expectations.I highly recommend buying a vehicle from Craig at Bob Moore Subaru. He's a good guy that will take great care of his customers.

HappyCamper72

5 de nov. de 2015

I highly recommend Bob Moore Subaru. (What's NOT to LOVE?) The sales team is fantastic, they are genuine and fair. They have wonderful communication skills, which is a lost 'skill' these days! We are VERY pleased with our new vehicle and the service we received from, Aaron Scott and Carl Abrahms was impeccable!

whtmstr13

23 de oct. de 2015

I first visited Bob Moore Subaru in July. I teach at Oklahoma State and knew that once the semester started, it would be difficult for me to find time to test drive a bunch of cars. I told all of the dealerships I visited that day that I probably wasn't going to pull the trigger until October. Ivan and Gunnar at Bob Moore Subaru were the only two who didn't treat me like a waste of their time since they weren't going to get an immediate sale. Gunnar told me about the various models they had and we discussed which one best fit my lifestyle, then Ivan took me on a test drive in an Impreza. Overall, they spent an hour with me--even knowing that a potential sale was still three months away. Ivan kept in touch via e-mail a few times between then and now, but never in a way that felt stalker-ish. I finished the paperwork on my new Impreza a week ago, and Chris was great at getting me the best deal possible. My credit isn't stellar, but improving and he went to bat for me to lower my payments as much as possible. I went down yesterday to get ResistAll applied and Brandon was great to work with. If all car-buying experiences were this stress- and hassle-free, I think people would be a lot more enthusiastic about dealing with car dealerships.

bw7

22 de oct. de 2015

I felt very comfortable with the sales person and not pressured. He gave a lot of his time to let me test drive three vehicles.

JH

20 de oct. de 2015

Had a great experience buying a new outback Carl was very knowledgeable about the new outback I purchased and he didn't pressure us at all just sold the car on his knowledge of the product was a joy to work with financing was awesome with Santiago I've never had everything go so smooth buying a new car no pressure from anyone trying to sell all the extras it was hassle free we felt very comfortable the whole time like we knew everyone there the whole staff was very friendly

KLayden

13 de oct. de 2015

I searched for nearly a year to find the vehicle for me. The 2016 Subaru BRZ Series.HyperBlue was calling my name. I did my research on the vehicle and knew they would not last as there were only 500 built. I did my research and found that Oklahoma was only receiving a total of 6, 2 for each Subaru dealership. Bob Moore Subaru reached out to me in a more personal way than any other dealership had. It was kind of crazy to not receive an automated email response but instead an actual person answering my specific questions. Bob Moore Subaru received one of their HyperBlue's in a little earlier than expected and notified me almost immediately. I was at Bob Moore Subaru the next day. The vehicle was so fresh off the truck that it hadn't even been fueled and still had the tape on the vehicle from delivery. Normally the car would need to go through process before it can be sold but they knew how badly I wanted to see it. Robert Davis and his peer Naaman Gore decided to go expedite the process and get the tape off, clean it up some, and gas it up for me. Very happy with my purchase and very happy with the way I was treated at Bob Moore Subaru. I would definitely recommend shopping with this knowledgeable team!!

nesoma0147

6 de oct. de 2015

My experience was great! The staff was very knowledgeable and very considerate. This was my first time to purchase a car and I felt like I got a very fair deal. The staff (especially Craig Repanshek and Anthony Gore) helped me out and made sure that I knew about everything I was getting into. I did my homework before I went into the dealership but I still felt like I got a very fair deal. Overall, great experience and I would recommend this dealership to anyone who is looking for a car.

7219wond

5 de oct. de 2015

Larry Naff was the delightful gentleman that waited on us. Made offer and went in to sign papers and was in and out. Pleasant experience.

TCB3

5 de oct. de 2015

I have purchased new and used vehicles in four states over the past thirty years. The staff at Bob Moore Subaru Used Vehicles were the friendliest and most professional that I have ever experienced. Aaron Scott and the rest of the team respect you as a customer, and treat you like an adult, instead of an ignoramus or a sucker like other dealers still choose to do. Bob Moore Subaru understands that information technology has changed the car buying experience. They are not hanging onto 20th Century paradigms in car sales. The staff acts like family towards one another, and they work at extending that some idea and sentiment towards their customers. As long as Bob Moore Subaru does not change this business model, I do not plan on buying vehicles anywhere else.

Bets16

1 de oct. de 2015

I usually dread looking for a new car. Hard sales pitches, pestering phone calls, and an unwillingness to deal. I have even had bait and switches tried. Not at this dealership. Craig Repanshek and Larry Naff treated me like I was a family member and made the whole process seamless and enjoyable. I received an excellent tutorial on all the features of my new 2016 Subaru Forester and an invitation to come back as often as I need to with further questions. Highly recommend this dealership.

Repomike

29 de sep. de 2015

I visited Bob Moore Subaru on a Friday night to purchase my 4th Subaru. I traded a 2001 Subaru Legacy with 256,000 miles on it. Aaron Scott was my salesman and let me drive a new Legacy Premium. I wanted a different color and he found the one I wanted in 15 minutes at another dealership. I picked it up the next day and drove away. No pressure, easy deal, good experience!

JWapple

23 de sep. de 2015

Was looking at a Subaru Forester and was looking at other dealerships. Had prices from 4 other dealerships. They was all about the same on price. I went with Bob Moore Because of Robert Davis. He knew Subaru very well and could tell he is a big Subaru fan. He is a very nice guy and very easy going person. If it was not for Robert I would not have bought at Bob Moore. Also Work with Santiago and he was great! Just all around great dealership. If you go to Bob Moore Subaru ask for Robert! Also Ask for Santiago in Finance he is the best!

Rebecca Magann

22 de sep. de 2015

Craig Repanshek, Sales Consultant, made shopping for a new car a very pleasant experience! I expected to be pressured but wasn't in any way!

eyenerve

20 de sep. de 2015

The dealership provided a great price on a great vehicle. Ordering, payment and pick-up were quite easy. Robert Burns and Samuel Grimmett were incredibly knowledgeable and very nice.

z1663597

17 de sep. de 2015

Flew in from Chicago to purchase a 2016 Subaru WRX CVT. Carl and Anthony were both great to deal with. They did not try and sell me, but instead I genuinely felt like they were helping me purchase my first brand new vehicle. The whole process went very smoothly and they had kept in contact with me for over a month to allow for this purchase to happen. I brought a buddy along and my friend even wanted to come back in the future to purchase from the same dealership because of the great service we were given. Thank you very much for the great experience! I love the car by the way.

Eldo

16 de sep. de 2015

Our buying experienced began with a phone call to a salesman. From the start he was friendly and honest. A good listener and I felt he was interested in seeing that I was satisfied and not just trying to sell me a car. Upon meeting him a week later my personal experience was even better than our phone conversations. He paid attention to us, was friendly and enjoyable to deal with. Again he was truthful and helpful. The gentleman who took our money so to speak was of the same caliber and we felt all the bases were covered and we trusted how he handled the detail of the sale. After having the used Subaru for a couple of weeks and a road trip we are very satisfied with our purchase and again feel we were treated honestly and fairly. We would not hesitate to buy again from this dealership.

Waunita

13 de sep. de 2015

This is my first Subaru. Enjoy driving my Subaru Outback. Sam Grimmett was our salesman and he was excellent. He was not pushy. I like my space when I spent that much money. Would really recommend Bob Moore Subaru and recommend Sam Grimmett.

SWebb

10 de sep. de 2015

I absolutely love my new Subaru! Robert Davis made the whole experience enjoyable and easy. He is very professional and great to work with. I highly recommend Robert Davis and Bob Moore Subaru.

MalOK

10 de sep. de 2015

I had a great experience buying a new car at Bob Moore Subaru. Timothy was incredibly helpful, and the whole team got me into the car I came to look at in short order. It all went very smoothly, and the process was very efficient.

brenttram

7 de sep. de 2015

Robert Davis was perfect and so was the rest of the crew from Bob Moore Subaru. Very professional and customer service oriented. I would highly recommend this dealership

Ponyride

5 de sep. de 2015

Employees at Bob Moore worked together to get you in a car ASAP. Very impressed. They didn't try to sell me any other vehicle, didn't waste time. Very nice and friendly.

Brandeddawn

1 de sep. de 2015

All the people I dealt with answered all my questions & concerns in such a manner that I felt comfortable doin so. All the people were also very knowledgeable of their brand. Very friendly staff!

Janice Mathews-Gordon

28 de ago. de 2015

I bought my first Subaru Outback and love it! My sales specialist was Timothy Chesnut...great guy to work with. He clearly brings a wealth of knowledge to this job...answered all of my questions and then some with no pressure. Now, six months after my purchase, I still pick up the phone when I have a question. He remembers me and, more importantly, he knows the answer! Best car purchase experience I've had yet!

kelley_haines

28 de ago. de 2015

We had an excellent experience buying through Robert Davis at Bob Moore Subaru. We were really wanting a 6 cylinder Outback, and there is generally a waiting list. We actually live closer to the Subaru dealer on 240 in OKC, but went through Bob Moore because they were able to get a 6 cylinder Outback in much sooner. My husband was out of town when the vehicle actually got to the lot, but Bob Moore was nice enough to hold it for us (when I'm sure they could have sold it the same day to someone else - that's actually what happened to us at the other dealership) for a couple of days. Robert was very no-pressure and straightforward to work with, and has been very patient and thorough in answering all of my questions post-sale. Absolutely recommend this dealership and sales person. Also, you can't beat Subaru's military discount - so vets, don't forget to ask! The only part of the sale we didn't like (mostly because we weren't prepared for it) was the finance office, which is where they sell the additional warranties and add-ons. If we'd known about those things prior to coming in to buy, we could have researched those as in-depth as we did the actual car. So there was a little pressure there to make a decision on the spot, but we're ultimately happy with our entire purchase and have basically no complaints about any part of the procedure.

Mdeas

28 de ago. de 2015

Our Salesmen was Timothy Cheatnut. He was very knowledgable about the product he was selling. We had a great experience with Bob Moore Subaru when buying our Forester! Definitely would recommend Bob Moore if your shopping for a new car!

Fiona&shrek

27 de ago. de 2015

Purchased a Forester and could not have been more pleased with both Bob Moore Subaru and specifically our salesperson Robert Davis. Robert was very personable and professional. It was very busy on the day we purchased the Forester and Santiago Hildago came in to help on his day off in the Finance department. He was also very personable and professional. We trust Bob Moore service for our 07 Outback and are very pleased with the entire dealership.

Williams,r&b

26 de ago. de 2015

My husband and I just purchased a 2016 Outback. Our sales person was Naaman Gore. It was great working with him. He is exceptional. Naaman is very knowledgeable and was very patient with all of our questions. Anyone wanting to purchase a Subaru needs to look him up. They will not be sorry. Mr. Hildago in the business office was also great to work with. It was a pleasure working with both men and this was the first time purchasing a car was a pleasure. Thanks to the both of you.

Wayne896

5 de ago. de 2015

My first Subaru but I am now a loyal buyer and will never buy anything else-I am very happy with my purchase and the service we received. Great place to get a great vehicle. The sales person Jason Webb top of the line.

new2subby

29 de jul. de 2015

Everyone worked really hard to get the cost within my budget as a teacher. Carl Abrams is extremely knowledgeable about the vehicles and the financial people made sure everything was completely transparent. Took it back the following Tuesday to fix a loose speaker that was pointed out by the salesman. They gave me a loaner and called to let me know it would be ready the next day.

Kenny Baldridge

21 de jul. de 2015

We love Subaru. We have purchased 2 cars from Bob Moore and will continue to shop there. Great salespeople and service. We won't shop anywhere else.

Steaksand

3 de jul. de 2015

We were replacing another Outback so we knew what we wanted. Bob Abrams explained why it would take a few weeks to get one (They're so popular!) and kept us informed of the progress. When the car arrived, he took a lot of time giving us a driving demo and explaining many of the new features.

DJ123

1 de jul. de 2015

This has been the most enjoyable car buying experience that my wife and I have ever had. Naaman and Santiago were both great and answered all our questions. They were both very easy going and made the process of buying our New Outback a lot of fun!.

RCN 57

16 de jun. de 2015

Found the vehicle we wanted and drove from Tulsa to check it out. Very pleased we made the trip. Everyone was very accommodating with no pressure attitude. Decent trade in price, good new vehicle price. Financing was relatively painless. They did everything they agreed to do. In and out in record time (I've purchased may vehicles in the past 40 years. None this quick and hassle free).

newcar2015

16 de jun. de 2015

Outstanding experience with Carl in sales. Very helpful, informative and kind. Very pleased with my experience and my Subaru Forester. Answered my questions, scheduled a follow-up appointment and did not bombard me with phone calls and emails.

kelseysue86

10 de jun. de 2015

We were not there that day to buy a car. Were were actually there to bring back a loaner. Well, we bought the same model as the loaner instead. The people we talked to that day (Timothy Chesnut, and I'm sorry I don't recall at the moment the name of who did the paper work) were very accommodating and helpful in putting me in the car that I wanted, and that fit our specific needs. As well as answering out questions. I would recommend Bob Moore Subaru of Oklahoma City to anyone!

Leah Mohr

24 de may. de 2015

All around great experience. Super helpful and friendly staff. Even though I have a Subaru dealership only 5 mins away, I drove 40 mins to Bob Moore Subaru, because of their fabulous customer service!

bjd1graham

29 de abr. de 2015

We had a excellent vehicle purchase experience at Bob Moore Subaru with the assistance of Sam Grimmett and all the support personnel.Bill & Glenda Day

pruchaser

22 de abr. de 2015

Good experience. The salesman Naaman Gore knew the vehicle well, was not pushy (very big plus). Loaner car really made want to deal with your dealership.

SubaruCam15

6 de abr. de 2015

Craig took great care of me at Bob Moore Subaru. He cared immensely about me and my needs. Everyone involved talked straight to you and explained everything in full. Nothing about this transaction was disingenuous. They have made a customer for life.

KariKayRader87

29 de mar. de 2015

Bob Moore Subaru does a great job of helping customers find the right car at the right price. They go above and beyond at making you feel comfortable and confident with your car buying decision. We will definitely be recommending Bob Moore Subaru to our friends!

Debbie

20 de mar. de 2015

Best experience in buying A new car EVER! Best salesman best finance officer and best dealership anyone could ask for!! I would recommend them to anyone buying a new or use car!

Rcbiby

19 de mar. de 2015

Would recommend this dealership to everyone. No hassle very friendly staff. Great finance department!! Went to david stanley in okc it was like a circus there. Was there for 5 hours with no results. Called Bob Moore told the what I was looking for they told me to come down the whole experience was less than 1 1/2 half and I was out with my new vechicle. Great job!

aspen116

16 de mar. de 2015

Anthony Gore and the entire Bob Moore staff made my buying experience an awesome one. There is a reason that Bob Moore is the best Subaru dealership in Oklahoma. An exceptional vibe and a car buying experience where everybody wins. Highly recommended!

Carolyn McCoy

13 de mar. de 2015

Carl Abrams in Sales was knowledgeable and informative, wanting to make sure I understood the various features on my new Subaru Forester. Gunnar Poe was so friendly, very knowledgeable and patient, and determined to get me the best possible deal! I had an awesome experience at Bob Moore Subaru, where everyone was courteous, kind and thoughtful.

Swedish car fan

28 de feb. de 2015

Last night I called Bob Moore Subaru about a car that had been advertised on the web (Saab 9-3 Wagon) Tifani stated on the phone that she was having the lot manager check and make sure it was available. After a short delay Tiffani came back on the line and stated the car was indeed available. She set me up with an appointment and stated the car would be reserved so I could inspect and drive the car before purchase. When I arrived today at the appointed time, the salesman Naaman Gore looked for the car and came back , telling me that the car had apparently been sold last night. No one called me from the dealership, this caused me to drive 90 miles and waste my time. Naaman then proceeded to try and find out if there was another car I was interested in. This is not the way to treat a customer ! Please go anywhere but this dealership; they do not do what they say they will. Reserving a customer a car actually means holding it for that customer!!!

Gerd Fecht

24 de feb. de 2015

Salesman was knowledgeable, courteous, patient, flexible, informative, easy to work with, followed up with calls, great experience. Car was detailed and looks great. Satisfied owner

C. Horton

18 de feb. de 2015

Our recent purchase at Bob Moore Subaru in Edmond was the best car-buying experience we have ever had. We have bought many cars through the years so when it came time to do so again, we were in dread. They surprised us. Every single interaction from sales to finance to service was enjoyable. We left there feeling like we had just been with friends and family. Craig in sales is awesome. Luke in finance is fantastic. Speaking with service about my Resist-all treatment, they have impressed me as well. Oh, and did I mention that I got the deal of a lifetime? We have considered purchasing this vehicle for almost 2 years. I KNOW the price and quality we got was the very best available. Great experience all the way around!

Brett

9 de feb. de 2015

Purchased my 2015 XV Crosstrek in January 2015. Best car buying experience I have ever had. I did not feel pressured to buy something I didn't want to buy. Very professional and courteous staff. Will definitely buy future vehicles from this dealer.

weimerb00

4 de feb. de 2015

Had a fun time. Made it nice and easy. Had a great set of cars. Ill be back for the next one for sure. Thank you very much

black1986buickgn

2 de feb. de 2015

From the minute I drove onto the lot I wasnt attacked by salesman it was very casual and I would definitely recommend anyone to buy from here. Anothony gore was awesome with the test drives and features of each vehicle. Eric poston is a magician in the financial department. I want to thank both of them for getting me into my 2015 subaru WRX

Dedra, Outback fan

27 de ene. de 2015

Bob Moore Subaru was very helpful. I went to buy an Outback and I did. They were all very helpful but, the salesman was the best I have ever had.

Kenya Safari

21 de ene. de 2015

I do not generally like the process of purchasing a car. Dealing with Tim Chestnut made theexperience very pleasant. He was knowledgeable, low key, and accommodating. The financial department was also very helpful.

Aletha

10 de ene. de 2015

I'm not great with social interactions being a strong introvert, and hadn't bought a new car in over a decade. So knowing I needed to go car shopping had me filled with anxiety over the whole deal. However, working with Anthony and the process was easier than I could have imagined. I had researched several makes and models, and was interested in the Subaru Forester, so I headed to Bob Moore Subaru as my first stop of choice. He helped me test drive a Crosstrek, and then a Legacy as they were a little more reasonably priced since I definitely wanted the All Weather package. I picked out a Subaru Legacy instead, and answered all my questions with patience. Definitely made a return customer when I need another car down the road. Gunner Poe helped with the financing and what I expected to be a frustrated day fraught with my own anxieties, turned into a painless, worry-free day.Loving the Subaru Legacy!

Owasso_guy

2 de ene. de 2015

I had been shopping for a Subaru Forester for several months. Bob Moore had some really good prices online so I decided to visit their dealership. I worked with JL Fletcher. He asked me what I wanted for my Honda Civic as a trade in. They gave me what I had asked for. Then they came down on the price of the Forester. What a great experience. Ill recommend Bob Moore to my friends and family.

bigal8255

2 de ene. de 2015

I purchased a 2015 Outback 3.6 w/Eyesight. I could not be happier with the vehicle and options. Anthony Gore was very helpful in showing the Outback models and helped me make my final decision. Sara King and Gunner Poe were also helpful. I was never pressured to buy and the whole experience will bring me back.Thanks to the entire Bob Moore Subaru team.

Alan White

13 de dic. de 2014

I was shopping for a new car and drove a bunch of the competition. Kept coming back to Subaru and Anthony Gore was super patient with me. In the end I put a deposit on one coming in, it didn't have the eyesight stuff. In the research I did, I was on the fence about it. Anthony explained what it was all about and that it was really worth it. He let me test drive one with eyesight and a 3.6 version. By doing that I ended up with an eyesight model and decided I didn't need the 3.6. I got what I wanted, a great price, and very easy to work with people from top to bottom. I've bought many cars throughout the years and Bob Moore Subaru is hands down the best I've dealt with.

Norman Levine

7 de dic. de 2014

Sam Grimmett was our agent and he demonstrated the car functions in a delightful, upbeat way.. He was most pleasant during the purchase negotiations and was helpful in explaining a lot of the features after we purchased the car.

Luke Green

6 de dic. de 2014

Jason was honest and very knowledgeable/helpful as always. Our first purchase at Bob Moore was for a 2014 Outback. Having loved that car, we went back to Jason this time for a look at a Crosstrek. We are so happy we did. Great product, great service, happy customer.

CGTrot

3 de dic. de 2014

I was determined to buy another Toyota when I went to "look" and see what they had to offer. Thinking about a used Outback, Robert said I might want to consider a Forester because I have driven pickups for the last 25 years so I gave it a test drive. He was so right. I told him what I wanted to spend and he found the PERFECT one for me. I got a fabulous deal and I am SO proud of my new white Forester! I was nervous being where I did not know anyone but the staff made me feel right at home. Thanks a million to Robert and Dustin in sales and Eric for his help with financing that worked for me. Special thanks to Jeremy for his help and for having such a terrific staff. I look forward to many more years of great service! You cannot go wrong with a Subaru and the great staff at Bob Moore!

DLOW3488

28 de nov. de 2014

Totally professional and easy to work with - that's how I would describe Naaman and Anthony at Bob Moore Subaru. I had done some online research and we decided that a Crosstrek would definitely fit our lifestyle and would probably be the last car that we would need to buy. The additional 7-year warranty was a big plus also. Eric in Finance did a great job of explaining all of the warranty options. If you're interested in a new Subaru - go to Bob Moore Subaru and ask for Naaman.

millecent.rhind

24 de nov. de 2014

I am very sceptical of dealerships in general and my experience with the Bob Moore Subaru team most definately changed that.Thank you to Naaman and Gunner for putting together a great deal, that worked for me - as a first time foreign buyer they worked exceptionally hard to get me financed. The customer service experience was amazing, very professional I left with a very satisfied customer and will always recommend the team on their exceptional levels of professionalism and send my friends that way.Thanks guys you were GREAT to work with

Jennifer Bowman

22 de nov. de 2014

My husband and I went in for a 2015 Outback and left with the Outback and a 2014 Crosstrek. Sam Grimmett was really great to work with and made the process seamless.

kmccasland

22 de nov. de 2014

Hello my name is Kim McCasland, I recently went to Bob Moore Subaru to purchase an automobile. The service I received was beyond AMAZING... Anthony Gore was beyond wonderful; he assisted me in my purchase and was very patient with me showing me all of the features of my New Forester. I truly love the service and all of the staff who assisted me. I have already recommended to a friend, and I will continue to do so for I feel I have become part of a family the Bob Moore Family. Thank you for your exceptional customer service!!!Blessings,Kim McCasland

Jb NelsonJb

16 de nov. de 2014

I when to Bob Moore yesterday with my daughter to help her get her first new car and JR worked for two weeks answering many questions and Nick and Eric work very hard to get a first time buyer financed. My daughter left with a new Crosstrek and loves it. The team did a great job and plan on going back next time we need a car and send all our friends that way. GREAT JOB GUYS

hnelson4

15 de nov. de 2014

With the help of some very awesome guys, I was able to leave Bob Moore's Subaru with a brand new Crosstrek! While choosing my first car, my salesman, John helped answer every question I could think of over a one month period. Every time my dad or I thought of something we would text or email him and he would help us out! Today when I went to lease my new car, John was there to make sure I still loved my choice! The two men I worked with in the finance department, Nick and Eric did an outstanding job, making sure everything worked like it was supposed to! When we hit some snags, they worked through them and did not give up! Bob Moore Subaru is an amazing dealership with even more amazing people! I am so glad I bought my car from them!

kpapera

15 de nov. de 2014

Great buy!! The car for me, I was shown all the options and all my choices, great patience was given to me as I looked and shopped.

reyster

14 de nov. de 2014

My wife and I had a great experience purchasing a new Forester at Bob Moore Subaru due in large part to the efforts of Anthony Gore. Anthony answered numerous questions, took us on several tests drives, and was always ready with anything we needed during the time we were looking at Foresters and Outbacks. He was always incredibly professional and polite, never pushy, and was great to deal with. Id highly recommend going to Bob Moore and asking for Anthony if youre shopping for a Subaru in the Oklahoma City area.

tinalina

8 de nov. de 2014

We were looking at getting a smaller, newer SUV with better gas mileage. They were reasonable and worked with us on our trade and financing. Everyone was courteous during ALL negotiations, and I didn't feel like there was pressure to absolutely buy right then. I am loving my new car!!

drgrace

4 de nov. de 2014

From the very beginning, the experience was a positive one. I was a very particular customer with a very specific set of options that I wanted. Mr. Gore was patient, supportive, and positive throughout both days that I contemplated the exact car that I was looking for. Plus, the financing was totally easy and worked out in my favor.

yensid

31 de oct. de 2014

I worked with Robert. He was never pushy, which to me is a requirement. He made sure that he answered any questions that I had and worked hard to make sure that I got the car that I wanted, instead of trying to sell me a car that he had. He was also friendly, which is an added plus.

Robert Lacy

19 de oct. de 2014

Service shorted engine 3 quarts of oil during change, resulting in engine failure. Had no leaks. Offered used engine replacement, <=$5000 will take $700 off.

michelzs

17 de sep. de 2014

Overall, my wife and I had a fantastic experience buying our 2015 Subaru Forester from Bob Moore Subaru! During a recent storm, a large tree fell over and totaled our brand new Ford Escape we had just bought in February. I have always been a Ford man; however, we spent hours researching compact SUVs and the new Forester hands down came out on top. We decided to stop by Bob Moore Subaru and test drive one, and instantly loved it. The handling was fantastic and it drove incredibly. It also put me at ease knowing the Forester received a 5-star overall safety rating, making it one of the safest SUVs on the road today. Not to mention the all-wheel drive on the Subaru makes them all the more safe in bad weather. Anthony Gore answered every question we had and did a fantastic job displaying all of the features of the car. We couldn't be more satisfied with our purchase and with the customer service at Bob Moore. The best advice I can give anyone who is in the market for a safe, fuel efficient, and great looking SUV is to go talk to Anthony at Bob Moore Subaru! You will not be disappointed!

LindaPryor

12 de sep. de 2014

After visiting several dealerships and test driving multiple cars, each of which had several points I was looking for (but none had everything I was looking for), I went to the internet to search for cars online. My needs were. 1. Price (under $25,000) 2, 4 wheel or AWD that was capable of at least some off road driving. 3. small SUV with good gas mileage 4. good safety rating 5. reputation for dependability 6. style 7. fun to drive 8. dealership and sales person knowledgeable and respectful I was finding this combination very hard to find to say the least, however, I stuck with it and found the perfect car for me with the right dealership and knowledgeable salesman.I sent an inquiry on the internet concerning questions on Subaru cars and was contacted within the next 5 minutes by a very nice lady who asked if I would like to come visit them at Bob Moore Subaru. I was surprised at the swiftness of the response and agreed. Upon arriving, I was introduced to Carl, who immediately started showing me all the choices and explaining the benefits and features of each. Turns out Carl use to help build them and had a very different perspective from most car sales people. I really liked his knowledgeable, enthusiastic,no pressure style and decided to test drive the Subaru Crosstrec. He started out as the driver and immediately took me to a dirt lot and showed me what this little All Wheel Drive SUV could do. What a ride! I was very impressed by the off road capability of this little sleek sporty looking SUV and when I took the wheel, found that it was quite responsive and just as fun to drive as to ride in as a passenger. From my previous online research, I already knew that the car was dependable and had a good reputation as a safe, fuel efficient car to drive.Needless to say after, trading in my car, I drove home with this great looking, fun car and have not regretted it. I really love it a lot and know I will keep it for many years to come. I now even look forward to driving my 50 minute to an hour commute each way to work!

gjkeil

8 de sep. de 2014

I recently purchased a new Forester from Bob Moore Subaru and was pleasantly surprised at how competent and nice everyone was; in a professional, sincere way, not a phony cheesy way. The sales person I worked with was Jason Webb and he was so knowledgeable and wonderful to work with. Everyone there was top notch and the level of professionalism was so much higher than I anticipated. I love my new car and it was a pleasure to buy it from the group at Bob Moore.

tamijfox

11 de ago. de 2014

My experience with Bob Moore Subaru far exceeded my expectations and certainly squashed the stereotypical idea of the high pressure fast talking car salesman. The atmosphere was clean, calm, friendly and actually relaxing if you can believe that! I felt respected and cared about through the entire process. My salesman was Naaman, He was present, couteous friendly and helpful. I was definitly surprised at the entire experience. I ended up with EXACTLY what I wanted and am now "IN LOVE" with my brand new 2015 Subaru Forester Limited!!Y-A-AY to Naaman and also Gunner and everyone at Bob Moore Subaru off Broadway Extension in OKC.TamiGuthrie, Oklahoma

victors2010

10 de ago. de 2014

David did an amazing job of making me feel like a valued customer, as we were working out a deal on a new Subaru. He never pressured me into buying the car, just great customer service and friendliness. He answered all of my questions and returned my phone calls in a timely manner.Very satisfied overall! Thanks, David!

playinem03

2 de ago. de 2014

Our sales rep was named Naaman Gore. He was very helpful and knew the answers to every question we asked. We got a 2015 Forester and we love it! Naaman even helped us schedule a time to add heated seats. We would highly recommend Naaman Gore and Bob Moore Subaru!

Matt Skinner

30 de jul. de 2014

My wife and I bought TWO new 2014 XV Crosstrek's and we really like them! Best decision we've ever made. The knowledge our salesman (Carl Abrams) had was very informative and beyond our expectations. We initially came in to buy an Impreza, but after being educated about the new XV Crosstrek's, we were very impressed. Carl let us both drive an Impreza and then the Crosstrek for comparison. He was very patient with us and allowed us to get a good feel and understanding of the vehicles, before making a final decision. After working with Gunner Poe (Finance dept), we were both able to drive off in two new Crosstrek's. Superb help, great service and excellent experience.Regards,Matt and Lindsay Skinner

MartinBenning

29 de jul. de 2014

I recently purchased a used Honda from the Bob Moore Subaru dealership in Edmond, advertised as Excellent Condition. before I had put even 2k miles on the vehicle I discovered that the engine was completely worn out and needed to be replaced. The engine did have 103K miles on it, but that is extremely low for a Honda. (if an engine goes out on a Honda at 100k, there has been some serious abuse or neglect) When discussing with the Bob Moores Sales Manager, he informed me that I had just as much luck buying off of Craigslist as with buying from Bob Moore. Yes, he actually did say that. I guess I was under the assumption that Bob Moore was reputable and wouldnt sell me a car, at full market value, that needed a new engine immediately. I would expect that from a shady used dealer and hence that was the reason I bought from Bob Moore. I trusted that they had a fair idea as to the condition of their vehicles. When I asked the Sales Manager if they checked their cars out before selling he said we cant stick our heads up in the engine and look at fifteen thousand moving parts. I was so taken aback, I didnt even mention the advent of computer diagnostics. The moral of the story dont believe that Bob Moore is going to stand behind a vehicle any more than a seller off of Craigslist that you will never see again. They will sell you a vehicle advertised as excellent Condition when it is actually in very poor mechanical condition, and then tell you they have no way to tell the difference.

annmid

9 de jul. de 2014

Our sales rep, Anthony Gore, gave us real information every time we asked a question. He got to know us and understood our needs so we didn't have to waste a lot of time "playing the car buying game." He wanted us happy and did everything right. Love the new Subaru Crosstrek we bought. Best driving car with all when drive and not feature we didn't need or wish to pay for. Also Gunner in the business office was the same way. Straightforward, friendly and a good listener. We will never buy a car anywhere else than Bob Moore.

Bhooper51

30 de jun. de 2014

I recently purchased a 2014 Outback from Bob Moore. From the beginning to end it was one of the best experiences that I have had purchasing a car. Salesperson was very professional and respected my time. I highly recommend this dealership....

KalliK

30 de jun. de 2014

Working with Jason Webb at Bob Moore Subaru of Edmond was a terrific experience. I actually enjoyed purchasing my car!

RonnieStopfer

22 de jun. de 2014

Went in to show our granddaughter a WRX, left with us buying a 2014 Outback. The facility was very nice, the salesman was pleasant, friendly, courteous, professional and knowledgable. Wound up buying a car that seems to be an outstanding replacement for our 12 year old Mitsubishi.

tjdm86

22 de jun. de 2014

This was the second Subaru we bought from Bob Moore. I checked around for pricing and Bob Moore was always $1000 cheaper than the other dealerships in town, out of town, in state and out of state. The staff was always friendly and willing to help! This time my first point of contact was Sara King, I have a busy schedule and contacted Bob Moore by email. Sara was very helpful and paired us up with a salesman, John Richards. John aka JR was very friendly and helpful! The finance department at Bob Moore was terrific and made this process as painless as possible; they are competitive with their financing rates and always made sure we knew what the monthly payment would be. The service department as always was awesome! We have been working with Rachel Evans and Brandon Allison for the last four years for oil changes and service on our first Subaru and look forward to our continued visits. I recommended Bob Moore to my sister and she purchased a Mazda from Bob Moore Mazda earlier this year and she also had a great experience! I tell everyone I know about Bob Moore and how helpful and reasonable the dealership is! We Love both our Subaru's and Bob Moore Subaru and look forward to our continued relationship!

KyleGastineau

9 de jun. de 2014

Pros: Great sales staff. No pressure style. Anthony Gore made buying my BRZ the easiest experience I have ever had. Fantastic hard working finance department.Cons: Not a one but I wish I hadn't been wasting my time with other dealers when I should have come here first!I don't have much to say other than this was my first car purchase with no assistance. I had taken my old RX8 into Bob Moore Mazda for servicing more than once and they were super helpful and understanding so I decided to come back to look for a subaru. I came in expecting to bargain and argue and get hounded by sales staff but I was pleasantly surprised. Anthony Gore came out of the store and the first thing he did was listen to exactly what I was looking for. I knew I wanted a BRZ from the first time I saw one a year ago and had done quite a bit of research recently. Anthony pointed me in the right direction and was definitely more of a guide than a pushy salesman. We went for a test drive and after some friendly banter I was sold. He made the paperwork a breeze and even brought me a more accurate price (cheaper) representation than the consumer reports I brought with me. All in all Bob Moore has never let me down and has gained a customer for life.

mjreview

1 de jun. de 2014

Looking for a new car, I contacted Bob Moore Subaru over the internet identifying my requirements, I was contacted and appt was set up. Carl Abrams, the salesman, showed me what they had that matched my requirements and we took a drive. The car was great. He also showed me other styles of this model, gave me printouts of prices. He understood when I said I had some other cars I wanted to look at. After looking at the other models, I decided to buy the Subaru and went back to Carl. He dropped what he was doing to find the car I wanted and get everything ready and take me to finance to finish the process. There Nick Larsen finished the paperwork. I really appreciate being treated with respect by both Carl and Nick. I am enjoying the new car and have received a couple of follow-ups from Carl to make sure I don't have any issues.

rwstyles

19 de may. de 2014

It was a hassle free environment. We are satisfied with the deal and purchase. Anthony Gore and the rest of the staff were great to work with.

KyleeCaesar

13 de may. de 2014

My boyfriend and I walked in to look around. everyone was nice and laidback. they made me feel great and did not pressure me into anything. I drove a XV Crosstrek and fell in love with it. They then worked with me to find me the perfect one. I ended up choosing an orange one and they had to send someone to Kansas to pick it up for me. No onee seemed upset or annoyed at the extra work of getting me the car I loved. I highly recommend this dealership to everyone, because I have already told all my frainds and family they need a Subaru from Bob Moore.

Rsquire78

6 de may. de 2014

Maybe the game has changed since I bought a car, but this was more enjoyable than any other car buying experience I've had with a dealership .

Pmooney

3 de abr. de 2014

Sara King was prompt with contact and very friendy. Jason Webb made me feel like I was an old friend... Best sales associate I have ever done business with. Santiago was excellent in his presentation of the financials. GREAT JOB EVERYONE!

Gerres828

24 de mar. de 2014

Wonderful car buying experience!Timothy was VERY patient with me. I visited the dealership numerous times before purchasing. Everyone at the dealership was very helpful, but not pushy.

moniqueczrs74

19 de mar. de 2014

Bob Moore Subaru absolutely exceeded my expectations of buying a new car. My car salesman, David Mize, was very professional, kind and patient with the questions I had and requests that I made. Him and his manager made my experience quick and painless. They even surprised me when I found a very small dent a few days after buying the car. I asked them if their service department could take care of it, fully expecting to pay for it since I did not notice it before the purchase. They asked me to bring my Outback in that same day and they had their PDR guys take care of it for me! The employees at Bob Moore Subaru truly go above and beyond for their customers and they were wonderful to work with!

waterdogsteve84

16 de mar. de 2014

I had a fantastic experience at Bob Moore Subaru, the sales staff (specifically David Maize and J.R.) were outstanding, friendly, and very helpful. The best part was no one was pushy or overbearing. I would recommend anyone I know looking for a vehicle to go see the friendly staff at bob moore Subaru of Edmond

emmanpenaranda

7 de mar. de 2014

They never check the car before they sell it, like the engine &transmission, they will detailed it and cover the scratch so it will look good , to fool people

Rweedon

14 de ene. de 2014

We did not plan on buying a car on the day that we came to Bob Moore Subaru. We were just looking and wanted to look at a Subaru Crossfire as a possibility for our daughter. Anthony Gore met us and showed us what was on the lot and explained several things about the Subaru brand. Anthony was not pushy and was very polite. After a test drive we decided to purchase the vehicle. The Subaru seemed like a well built car, that was safe and could get around in a varity of conditions. I was also very impressed with the price of this car and the fuel consumption. Anthony cleaned the car and had it ready for us buy the time we got back from Financing. Anthony went over owners manuals, warranty information, service, and showed my daughter how to connect her phone to the stereo, amongst other things. We and our daughter have been very pleased with the vehicle so far. I feel like we got an excellent, well equipped new vehicle for a very good price. I think Anthony did an outstanding job and would go back to Bob Moore and Anthony when considering purchasing another vehicle

TMai21

26 de dic. de 2013

I went to the dealership and found 95% what I wanted in my BRZ. We did the paperwork quickly and I was out the door in about 2 hours with a great price. Customer service was great. Jason help me add some options and broke the the exact pricing. I picked the car up a few days later. Jason went through many things inside the car especially how to operate the radio. And he reminded me that if there was any problems or questions to call him up. I'm especially impressed with the follow up customer service.

okcdanny

12 de dic. de 2013

Good customer service and quick turn around. Their expected waiting time was spot on, and their customer waiting area was nice. Will definitely bring my car back.

abrodt28

3 de dic. de 2013

I absolutely loved working with Robert. He was amazingly friendly, got us a great deal and was by far the nicest salesperson in the dealership.

pbeloncik

12 de nov. de 2013

When we first arrived at the dealership, Tyler Ferguson met us in the lot, and we told him what we were looking for. He listened to what we wanted and made suggestion based on our desires. We knew we wanted a Forester, but was originally looking for a Premium. We weren't really interested in the sunroof or luggage rack or navigation system, so he suggested a base model. He explained the differences to us, and showed us a car on the lot. We drove it and liked it very much. Tyler was very helpful and answered all our questions. The sales process was painless as well (until I wrote the check). We arrived in the late evening and stayed past closing time, but we never felt rushed or pressured. We own our retail business and we appreciated the attitude that Tyler and the sales manager had. After all the paperwork was done, Tyler sat in the car with us and explained how to use the radio, bluetooth, phone settings, etc. We are very happy with our new Forester and would definitely recommend Bob Moore Subaru and Tyler Ferguson to our friends and acquaintances.

jclaydy

31 de oct. de 2013

J.L. handled my needs very professionally and honestly. He showed me exactly what I asked to see and went above and beyond at the close of the deal. I would recommend J. L. and Bob Moore Subaru to anyone.

PhillipDeSalvo

29 de oct. de 2013

My wife and I found the right Forester with the help of salesman Carl Abrams. He answered all of our questions and concerns with no pressure, and we were able to make an informed decision. This was also the case with the finance department's Assistant Finance Director Adam Black. We appreciate the follow up also and concerns that we might have.

joy9603

25 de oct. de 2013

I have purchased from several other dealerships in the past, but I am a lifelong Bob Moore fan from now on. Especially Bob Moore Subaru, which gave me the absolute best car buying experience I have had, hands down. My husband and I were in the market for a car that was sturdy, rugged, and safe for our kids. Subaru has all of that! Since I had never test driven a Subaru, Robert Davis let me test drive a Forester and an Outback to get a good feel for both of them. He was so patient while we parked them beside each other and I went over them for awhile, comparing the two. (This would not have happened at ANY other dealership I have been to in the past.) I chose the Outback because of the extra space, All-Weather package, and excellent deal we were given on it. If you have never driven a Subaru, head over to Bob Moore Subaru, ask for Robert Davis -- you won't be disappointed! Once you go Subaru, you won't go back. The same goes for Bob Moore!

hughescm

20 de oct. de 2013

By far the most pleasant and enjoyable buying experience I have had buying a car. From the salesman to the finance person, you will not find a better dealership with this class of service

Brian Cornish

5 de sep. de 2013

Very outstanding group of people at bob Moore Subaru . Will recommend them to my friends . Thank you all from the Cornish family. Go see bob Moore Subaru .

nlr535

3 de sep. de 2013

Very nice buying experience. JL took time, I wasn't rushed or pressured. He even found a way to deliver the car on Sunday. Has worked to answer my questions lost sale. Very professional young man.

johnsfrancis

28 de ago. de 2013

Offered me very low amount on my trade in, tried to push a heavily hail damaged vehicle on me. When I tried to get a better deal and car he talked to me like a charity case and showed me the door. I drove across town to Hudiberg and got exactly the deal I wanted on the car I wanted, at the payment I wanted. that simple. Avoid.

Fayssoux1

24 de ago. de 2013

This was the best car buying experience I have ever had. Jason and his manager were so friendly and nice! I had so much fun working with both of them. Outstanding!

ahimes1345

15 de ago. de 2013

Very positive experience. Employees were very knowledgeable about the inventory, were not pushy, and addressed all questions and concerns. Process was very quick. Highly recommended.

okcdanny

14 de jun. de 2013

Just bought the car of my dreams, the all-new 2013 Subaru BRZ, and had such a great car sale experience. My salesmen JR and Jason took great care of me as well as Brendon and Hani! From the moment I arrived, they had the car prepared for delivery, all of my paperwork ready to be completed, and answered all of my questions. One of the best car buying experiences I've ever had! I definitely will have my car serviced there and recommend them to all of my friends and family. They just got themselves a life-long customer. Thanks again guys!

Clsmith088

1 de jun. de 2013

This was such a pleasant and easy experience. Jason Webb is amazing and not your typical car salesman. He really cares and will help you get exactly what you want without pressuring or pushing you. I will do ll my future Subaru purchases with Bob Moore and highly recommend Jason.

angryoutcast

30 de may. de 2013

Origionally went in to have my wifes Outback serviced and ended up trading in my Impreza for the WRX I always wanted. I had delt with Jason Webb before when buying my wifes car so I decided to use him again. What a good choice that was. Just like the first time he was very kind and curtious to me. He didn't push anything on me and did everything he could to get the price down to my acceptable range. Jason listens to what you are looking for and uses that information and his knowledge to find the vehicle you are looking for. He doesn't push anything on you or give you the "car salesman" treatment. When the sale is done you truly get the vehicle you wanted and not the vehicle the salesman tells you you want. I reccomend Bob Moore and Jason to anyone looking for a Subaru. Very nice dealership, service department, and people.

pvslick

30 de may. de 2013

The customer service and finance people were great! They were very helpful, and didn't pressure me at all. I also got a pretty decent price.

K_Mathews

2 de may. de 2013

Never owned a Subaru before. Went to Bob Moore and met JR. He wasn't what we were expecting from a "car salesman". No pressure. He let us go and browse at our pace. JR answered all our questions and if he didn't know the answer immediately, he went and found out. I'm positive he would have let us test drive every car on the lot if we had wanted to. When we were still not sure and wanted to look at other dealers, he wanted us to find the car that was the best fit for us and wished us well. And we kept coming back to Bob Moore to look at Subarus and each time, JR was glad to see us and picked right back up with where we were in our search. Finally decided on the Forester. JR helped us through the purchasing process. Then the unthinkable: HAIL! Oh, no! JR was right there, letting us know about our options and we decided to go with a hail damaged Forester. Offered to explore Subaru financing with us, again with no pressure. JR helped us save a bunch of money....woohoo! Very pleased with our decision. Very pleased with JR (and Bob Moore). And very pleased with the Forester.

tandemcpl

3 de abr. de 2013

I dread buying new or used cars because the experience has always seemed so demeaning. I would almost rather chew on glass than deal with car salesmen. However, my recent experience at Bob Moore has changed my mind about how car dealers do business. I truly enjoyed working with our salesman, Jason Web, and would highly recommend him and Bob Moore to anyone. I am a very satisfied customer and will do business there again.

LarryLoyall1

17 de mar. de 2013

Very good buying experience with Jason Webb. No high pressure sales - just a knowledgeable sales person with a very good working knowledge of the vehicles.

APatt

13 de mar. de 2013

There were a few hitches when we purchased our new 2013 Subaru Outback 3.6, but everything was handled proffessionally and everyone was very polite from start to finish. I would recommend this dealership. This was the 4th new vehicle we have purchased from Bob Moore and we will definitely purchase number 5 from them :)

Zombie

8 de mar. de 2013

No pressure, was able to get the vehicle I wanted. The staff was friendly, helpful, and professional. A pleasant purchasing experience. The price was right.

KNixon

3 de mar. de 2013

My wife filed for bankrupsty and we got a letter from bob saying he could help get a car. We went in to talk to him. Found a car we liked but it was a little above our approved loan amount. So we asked is there no way they could take a little off the price. Well bob then became a complete a-hole he told us he was God! And he was giving us a gift and we was to stupid to see that. While we was in his office he started talking about other deals he was working on. One was a guy that cut hair for a living and cut hair for the OKC thunder. Bob told us he was putting down 10,000 cash on a new land rover and bob then told us he was not going to tell the guy about a form he was supposed to fill out so the guy would get in trouble with the IRS just because as he said he didn't like the kid. While in his office bob also made many sexual remarks that made my wife feel very uncomfortable. He also was talking to the finance guy and told him his son was guy and they would like each other. Who talks like this and how does he have a job with the public. I will never buy a car from bob moore thanks to this a-hole bob that handles the bankrupsty loans.

animals5

1 de mar. de 2013

Hani is the financial manager at this Dealership. He was extremely polite, helpful and went out of his way to make this transaction easy & pleasant. He was GREAT and the ratings above DO NOT reflect on Hani. HOWEVER, the Sales Manager, Danny, at the Bob Moore Subaru/Land Rover was EXTREMELY rude and disrespectful. I had come in with my son-in-law to help him purchase a vehicle. As we discussed what had transpired over the weekend, Danny basically told me he had better things to do. He was too busy to "renegotiate" with me and "had a very busy schedule that day"! If he had been pleasant about it, it wouldn't have bothered me. It was his tone of voice and how he handled the situation that was offensive. He took me to see Hani. From that point on the experience was wonderful. I have been a Realtor for 22 years and have negotiated more contracts than Danny is old. I wouldn't dream of speaking to my clients in the tone of voice or verbiage that was spoken to me. Nor would I ever tell them "I was too busy for them"! I wouldn't recommend the dealership or send anyone there if they had to deal with Danny! I would suggest Danny find a job that better suits his personality.

srarnold

23 de feb. de 2013

I brought my 2001 Subaru Outback in for service on 2/21/13. I spoke with Brandon about changing my cabin air filters. He insisted there was only one filter in the glove box. I assured him there were 2 filters for my car. He ignored this, reused to look it up and yelled out to someone saying "all Subaru's only have one pollen filter right" which someone yelled back yeah. I know for a fact that my car has 2 cabin filters and Brandon was too lazy to look it up on the computer. He was rude, and basically called me a liar. They replaced one filter in the glove box only. I am requesting that someone educate Brandon about Subaru cabin filters and teach him some manners and basic customer service. Please listen to the phone conversations as evidence. I believe that Brandon might learn best by having to purchase and personally replace the second cabin air filter for my 2001 Subaru Outback. I was going to purchase a new Subaru this August, but after my experience with Brandon in the service Dept. this will not happen at Bob Moore. Thank you for your time and attention to this matter. Awaiting your response, Sara

mestiza86

22 de feb. de 2013

JR was very helpful and patient with us. He explained everything thoroughly. He was very patient with my mother who loves to negotiate! He understood what our needs were and was able to exceedingly follow through. He then brought us to the financial department where we met Hani who helped us finish the deal/paperwork. Hani was extremely helpful. He was able to guide us through every financial document with ease. He made everything clear and answered any question we had. He is very knowledgeable and personable. I would recommend Bob Moore Subaru to anyone. Thank you so much for all the help!! I love my new car!!!

Gwreath90

12 de feb. de 2013

My experience with Bob Moore subaru was excellent with the help of Timothy Chesnut and Brian Flippo. They got me exactly what I wanted, and in a timely manner. When I picked up my car, everything was ready and exactly how I expected it to be. They got me taken care of very quickly and professionally.

kellytorri

11 de feb. de 2013

We have purchased two Subarus from Bob Moore Subaru in the past two years. Both times, the salespeople were very friendly and helpful. In the past, buying a new car has always been a frustrating and aggravating experience. But the sales team at Bob Moore Subaru (especially JR, Jason and Hani) made sure we were happy every step of the way. I no longer dread the car-buying experience. We will definitely recommend Bob Moore Subaru to others.

rgb7070

6 de feb. de 2013

this was the most enjoyable car buying experience we have ever had! we have been looking at subaru cars for several months and we talked to several dealerships before we settled on Bob Moore. We are so happy we decided to buy here. The only thing was the radio stopped working on the way home but they fixed it promptly and gave us a rental to use while they fixed it. we will definitely be back!!

mgcummings

4 de feb. de 2013

HANI KABRIATI WAS GREAT....VERY NICEJ.R. WAS my SALES PERSON--- ALSO VERY NICE and FRIENDLYJERERMY FREEMAN - MANAGER--- VERY GOOD! VERY NICE AND QUICK TO RESPOND. WILL RECOMMEND TO ANYONE!! THANK YOU ALL

swaldrop

30 de ene. de 2013

My husband and I were very pleased with the customer service and honesty provided by Hani. We are a younger couple and have been taken advantage of during the car buying process from other dealerships. Hani explained every step and was truly sincere in making our experience at Bob Moore smooth and easy. I believe Hani is an asset to the Bob Moore financial team, and we will be recommending Bob Moore as a great dealership to work with! Thank You!

The Chain's

22 de ene. de 2013

The sales team was very thorough and helpful in showing us all of the options available on our 2013 Outback. The whole experience from start to finish was very pleasant and professional. We would defiantly recommend Bob Moore Subaru to anyone looking for a new vehicle.

anonOKresident

15 de ene. de 2013

I came into Bob Moore looking to trade in my old car for a 2012 Subaru. After finding out that the online price and features for the 2012 I was looking at were listed wrong (problem 1), I settled on a 2013, which ended up being cheaper anyway. I told them an exact number I wanted for my trade-in. They fed me some line about how they sell trucks faster than they sell cars, and I accepted less than I originally wanted for my trade (problem 2). Then, since I know someone who was interested in going in to buy the car I had just traded to Bob Moore, we looked up the online price -- not only do they have my old car listed online with features that it doesn't have (problem 3), they have it marked at $5k over what they valued it at trade (problem 4), which means they easily could have given me what I requested for the trade in the first place. I understand needing to run a business and make money off of used vehicles, but in combination with the many "false advertisements" on the online listings, the whole pricing experience has left a sour taste in my mouth. Oh, and they haven't paid off trade-in yet. Now that I have the cons out the way, let's look at the pros. I felt that everyone I encountered, with the exception of the on-floor finance guy, were very, very nice (the sales manager, or on-floor finance guy, whoever, was in his office smiling after I accepted the trade in, which made me feel like I had been taken advantage of). I actually dealt with multiple sales people in the one night as they were all extremely busy. While I stood around for a fair amount, or waited 15 minutes to do my finance paperwork, I did walk out there feeling as though I had been taken care of or at least acknowledged while I was waiting. I did, overall, have an exceptional sales experience. I didn't feel pressured, and I felt like my concerns were acknowledged. Even the finance experience was good -- they were really backed up, but they did their best to get everyone processed quickly. Ultimately, I'm happy I bought a car from Bob Moore because of the free service up to 24k miles, as well as all the added benefits of being a Subaru owner. I just wish I would have sold my car somewhere else. I'd say my overall experience was good, and I would recommend Bob Moore to anyone seeking a new car without a trade in. I would not recommend trading your vehicle to them.

drvrdad

10 de ene. de 2013

After having purchased a Subaru Forester from Dustin almost 3 1/2 years ago, he sent me an email in early December 2012 regarding the end of the year Subaru Sale. Initially, I didn't pay much attention and trashed the email. However, a couple of weeks later, I became curious as I have always liked the newer Outbacks. Dustin worked with me extremely well, no pressure, fair price and fair trade-in for my Forester. We purchased our 2013 Outback on December 31st and were "EXTREMLY" happy with our sales experience.Now the down side, after the sales process was done, we got to go to do the paperwork and UNFORTUNATELY "TIM" was the person that we had to deal with on this. "TIM" was rude, treated us as we had no clue as to what we were doing, lied to us about the payoff balance on our Forester, tried to sneak in extra charges for 4 different types of extended warranties, etc... After this fiasco was said and done and we were getting down to finalizing the deal. "Tim" had the audacity to attempt to have us sign the finance papers for monthly payment amount almost $100 higher than it should have been for the % rate that we were given. When confronted, he again had the "xxxxx" to ask how I know what the payment should be, like he was the only "idiot" that could figure or read amortization schedules.Once this was completed and we had our new Outback home, the next week, "Tim" called to inquire if we had the "originals" of the paperwork. Again this idiot had lost these papers, and I was asked to come to the dealership to "again" sign the paperwork. Now once this was completed, he again had the audacity to ask about my wife coming also coming into sign her portion of the papers. This took well over a week to get accomplished as she is a very busy executive. Not once did "Tim" offer to come to her office to have her sign the papers.Consequently - We are very happy with our new Outback. BUT if we ever had to deal with "Tim" again, we would say "xxxx no" and walk out with our old car!

keithcrall

5 de ene. de 2013

2nd auto purchased from Moore Group in 4 years, good experience both times. Very friendly staff, less pressure that most other dealers. Lea was great, sales manager and finance guy were very good also. We'll definitely shop with Moore next time.

makomachine

3 de ene. de 2013

Bought a 2013 Outbqck from Jason on New Years Eve and had a great experience. Highly recommend himself as a sales person and the overall dealership experience at Bob Moore Subaru.

Jared N

10 de dic. de 2012

I had a fantastic experience! This is our second time buying from Bob Moore and it has been great both times. All people involved were very professional and know what they are talking about. Special thanks to JR and the finance dept for finding such a great deal.

SeanMoles

7 de dic. de 2012

Lea and Jason at the Subaru dealer were excellent to work with. Both answered all our questions and were very helpful without being pushy. Jason finalized the sale and took very good care of us when working out the details of the purchase. Both were very professional, polite and knowledgeable. We were very pleased with the experience. Danny Stapp, the sales manager, also greeted us and I believe the Subaru general manager, if memory serves, greeted us and gave us assurances. Unfortunately I can't recall his name, but he was very pleasant nonetheless. Overall the entire experience and the people we worked with were very pleasing.

Dennye

5 de dic. de 2012

Was very pleased with my looking for a new car at Bob Moore. Was not pressured by anyone, especially Alex, Had questions about comparing Subaru with other makes i was considering, and other dealers. Alex actually helped me look up others brands so i could compare mpg and prices as well as ratings and saftey of each vehicle. Showed me around dealership and introduced me to who would be working with in future. I,e oil changes, service etc. Would recommend friends and family to visit this dealership and meet with Alex for their next car purchase. Thank you

PDTMail

14 de nov. de 2012

I worked with Jason Webb, He was a joy to work with. He was funny, very friendly, honest and very professional. He went out of his way to explain everything and show me the car and where all the buttons were. I honestly can not think of one thing he did not do to make this a really good experience. I have recommended him to my son and a friend who are thinking of trading. I would give him a 10 without a doubt.

chhall

3 de nov. de 2012

We have rated Bob Moore Subaru with the highest ratings available. We were completely satisfied with the customer service we received, especially from Jason and Brandon. We purchased a 2013 Subaru Outback. They did everything possible to get win our confidence and business. We were treated with respect and courtesy. In addition, the financing department was easy to work with. We appreciated the manner in which the business part was handled. They accommodated us in a very professional and respectful way. We would absolutely recommend Bob Moore Subaru.

jcoverturf

31 de oct. de 2012

I went to several dealers in the Edmond area as I wasn't sure what I wanted. I've not bought a vehicle in this area so I was somewhat anxious. Bob Moore Subaru had a good selection of vehicles but more importantly, they made me feel welcome and were not "high pressure". Jason Webb, the sales consultant I worked with, was very "consultive" in nature, very knowledgeable about the vehicles, the available inventory and was a real pleasure to deal with. Very friendly. I will definitely be visiting Jason and the dealership when I'm in the market for a new car in the future!

Acozby

22 de oct. de 2012

Staff was exetremly nice and honest. They were patient and willing to answer all my questions. Prices were competitive and they had lots of inventory. Best shopping experience ever!

lmhfrh

14 de oct. de 2012

I was so plesed with the people I delt with..Never was I pushed into anything and I was treated with utmost respect..I am from California and have bought several cars in my time, but this had to have been the best experience..Thank you all at Subaru

LexSmith

6 de oct. de 2012

We had a terrific purchasing experience. Dustin was very friendly, knowledgeable, and made the entire process as pain-free as possible. We never felt pressured into purchasing the vehicle, and everybody in the dealership was oriented at demonstrating the product and letting the vehicle speak for itself. We felt absolutely no "dealer coercion" and actually returned to the dealership in a few days to purchase the car. The price was great, and it's still hard to believe how smooth the whole process was. Bob Moore Subaru stands as an example to all other car dealers as to how car-buying should be.

rikki.bright

25 de ago. de 2012

I am a female and very nervous dealing with car dealerships since I had a very bad experience in 2006. I really didn't want to speak to anyone, just drive around and look. Jason was the gentleman that took good care of me. He was a very polite person and guided me along and made me feel very comfortable. The financing part was more of a taxing time, I will say watch for the add on's, they caught me off guard but once explained and I was ok with them. Overall a very good experience and a woman would feel very comfortable and not be treated like someone that could easily be taken advantage of. Thank you Bob Moore Subaru for making my buying experience easy and friendly. I will recommend you to others and will only deal with you in the future.

Connie Roberson

25 de ago. de 2012

We in our 50 years of marriage have purchased many vehicles. Our experience with Dustin was absolutely the best. His knowledge about the vehicle , Forester, was most gratifying and helpful. Rating from 1 to 10 he is a 10 +. You are fortunate to have a young man as dedicated. Regards Jay and Connie Roberson

oldwizard46

25 de ago. de 2012

My wife and I were out looking for a used car and stopped in to Bob Moore Subaru. We were met by JR who let us test drive a couple of cars. He was very friendly and no high pressure. A very nice experience that told me this is where I want to buy a car. We left undecided but returned a couple of days later and purchased a new Subaru with some hail damage. Alex was especially great and gave us a tour of the facility and made sure we were all set to go.The whole experience was a little like I expected from previous vehicle purchases at other dealerships except that there was no pressure to buy a car today. We didn't feel like we were being held hostage. What wasn't expected was the friendliness of the sales staff. Even those not involved with the sale were always smiling and asking if we needed anything. I wish I could say the same for the finance guy. I don't think he introduced himself or if he did I sure don't recall. He was a little stiff and down to business. But even so the finance experience was relatively painless and again no high pressure to buy this or that add-on. I will say that the finance guy was very knowledgeable about the process. I would purchase from them again.

Foxfiles

10 de ago. de 2012

JR was very kind and patient. I was initially not helped by a salesman by the name of Muhammad. I then responded to an email from a sales manager who had JF call me. He was straight forward and helpful.

ldockter

31 de jul. de 2012

We have been looking for a subaru for a couple of years now,but were upside down in the old vehicle. We told Dustin our sales rep what we wanted and where the payments needed to be.He worked hard to get us what we wanted and where we needed to be for our budget. Actually he got into a better model for less money than what we went to look at. If we ever go looking for another vehicle I am sure we will be back to BOB MOORE. Thank you guys for making this deal happen.

Jcockrell1

31 de jul. de 2012

Everyone was great! No pressure, no hassle, just wanting to make sure that they did everything they could so my wife and I were happy. Made sure we got the car we wanted too.

JessiDorn

26 de jul. de 2012

They were very patient as I looked at the cars. I worked directly with Jason; he was honest and very approachable. He was able to answer all questions. He did and amazing job of getting the price I wanted for the car. I appreciated the respect I was given and the kindness I was shown.

nashwj

14 de jul. de 2012

Everyone was GREAT! Gunnar Poe, Brandon Malicoate, and Brenden in the Rover/Subaru used car department treated me very well, the best used car purchase ever! The Finance Consultants were very helpful and ensured that the paperwork and warranty were in order. I highly recommend thid dealership.

Linda Simonton

30 de jun. de 2012

Dropped by on Monday to see if there were any good deals on Subaru WRX's. What I wanted was not on the lot but before I left Barrett checked to see if there would be the one I really was interested in coming in. He found that the Hail damaged WRX was in fact still aavailable and had been taken back to the body shop. He got a car from the lot, cooled it down, and drove us to the body shop to see it. All I can say is that I knew immediately that it was meant to be my car. I left a deposit check with him and told him to call me when it was ready, which he predicted would be Friday. I called to see how the repairs were coming along on Wednesday and to my surprise he said it was ready. Since I did not have a way to get to town and pick up the car he actually drove it out to my house to pick me up. I drove it back to Bob Moore Dealership where I completed the transaction and was done in a short amount of time. No hassles.Got a good deal on the car I wanted and have confidence that the Service Dept. will take excellent care to keep me happy. This is the third Subaru that I have owned, and the second purchased from Bob Moore.

agent2187

20 de jun. de 2012

Buying my new Outback was easy and hassle free. Since they didn't have what I wanted on the lot, JR even arranged a loner for me while I was waiting for it to be delivered. Nothing but a good experience.

diem7117

5 de jun. de 2012

The car salesmen, managers, and finance team were all very friendly. I was concerned about going to a big dealership because I just wanted a small and affordable car and didn't want go be pressured into something out of my price range. They got me into the right car and gave me great service even though it wasn't a new or expensive vehicle.

newbomb51

2 de jun. de 2012

My wife and I were originally looking for a used Range Rover Sport that we had seen online. When we pulled onto the lot, it was apparent that the hail storm from the night before had a major impact on their inventory. Dustin McIntosh greeted us with a very friendly smile and we learned that the Rover we came to see had been damaged in the storm. We had basic knowledge of the Rovers but Dustin took the time to give us an excellent understanding about every aspect of the vehicle. After learning everything there was to know about Range Rover, we looked at a 2011 Chevy Tahoe Z71 that had not been damaged by the storm. We test drove the Tahoe and loved it!! After the test drive, we began a very simple/easy negotiation and trade. Dustin was very professional and skipped all of the normal sales tactics that other dealerships use. We came to a quick agreement and then met Adam Black in finance. Again, everything was very straight forward and a very easy transaction. In the end, Adam went above and beyond by finding us a better interest rate for our purchase than what was originally proposed. Our entire experience was great and there was never any pressure. Dustin and Adam went above and beyond and far exceeded my expectations! We will definitely be back for our next vehicle purchase. Thank you so much!

PetRN97

31 de may. de 2012

My husband and I were in Bob Moore Subaru in Jan. having the oil changed in my 2004 Outback. We were looking at both the Tribeca (for my husband) and the Outback (for me) when Jason Webb came over to ask if we needed any help, we said we were just looking we weren't planning to buy a new car for at least 6 months. Jason still took the time to talk to us about both cars, he was very friendly and knowledgeable about both models. When we came to Bob Moore Subaru to test drive a new 2012 Outback we asked for Jason because he took the time to find out what we wanted and MOST IMPORTANTLY did not talk down to me because I was a woman (I know more about cars than my husband).Thank you Jason and Bob Moore Subaru for a wonderful day. I LOVE my new Outback and my husband is even thinking of getting his own! He's not allowed to take mine!Shannon Anderson

ashleyemoss

25 de may. de 2012

Barrett was absolutely amazing. He made the process very simple and enjoyable. I was dreading looking for a new car and hadn't found anything I really liked. He wasn't pushy and was also very informative. I would recommend him to anyone looking to buy a car. It was a very pleasant experience. He went above and beyond to make sure I got exactly what I needed and didn't settle. Amazing service.

filmgal79

24 de may. de 2012

Very easy going, stressless, pressure-free experience. The entire staff was incredibly friendly and helpful. I love my new car and have strongly suggested to friends I know that are in the market for a new car that they look into the Subaru Forester and that they visit Bob Moore Subaru.

bp325is

23 de may. de 2012

Very friendly and a no pressure buying experience. Very helpful and was able to answer all our questions concerning the car, warrenty, and special financing.

susansoutback

23 de may. de 2012

Norris and the whole team were very straight forward. The actual negotiations were quick but fair. Financing was easy. They even delivered the new vehicle and picked up my trade. Everything was exactly as they represented.

adamsonline

21 de may. de 2012

I have purchased three vehicles over the past 10 years in OKC and of the three, this was by far the best experience and overall the best car buying experience I could expect. I contacted the dealership after reviewing their online stock listings for the vehicle I was interested to purchase. When I called, I reached a live person nearly immediately and she took my name to have a sales person contact me. Within less than 15 minutes, Rod called me back. He asked me several questions about what I was looking to purchase. He was not pushy at all and listened well to my explanation of what I hoped to find and what I had already looked at locally. Within less than an hour, I had remotely (from Tulsa) picked out the vehicle I had wanted but was unable to get nearby, got the price negotiated that was right in line with the target price listed on multiple research web sites as a reasonable purchase price for that model and then to top it off, they held the car for me until I could arrive without charging my credit card since I was coming same day!! Fantastic experience once at the dealership and I am thrilled with my new vehicle.

angryoutcast

16 de may. de 2012

I have purchased many cars from all over the state and my experiance at Bob Moore was one of the best I have had. I was greated in a friendly manner and at no time felt pressured. Rod, the salesman who assisted me didnt try to play any common sales games with me. He worked for me, not at me. He had a good amount of information on the car I was interested in and did what was neccesary to get me the price I wanted. Upon meeting with the finance department I felt the same friendlyness. The company as a whole worked to get me a good product with a good warranty for the price I needed. Thank you to the Bob Moore Subaru group for not being a "typical" auto dealer.

marysteve

1 de may. de 2012

Everything when fine. no pressure no hassles. great deal, great price, great car (outback). i do not know what else to say. thanks steve & Mary.

dthompson1922

23 de abr. de 2012

friendly low-pressure atmosphere. sales and finance employees quick to the point and efficient. Internet was down the day we walked in so employees couldn't process transactions, look up incoming and other dealer inventory but they worked their way through the technology break down and assisted us with new vehicle purchase.

letitiaarney

19 de abr. de 2012

We had a very good experience. Jason was so upfront and friendly. I highly recommend him to anyone interested in a quality experience with buying a new car! Thanks for having him on your staff!

rong44

19 de abr. de 2012

Good job by everyone involved. Jason Webb was the salesman who handled everything very well including a couple of special requests. Also had several conversations with sales manager Brandon who was also very helpful when I changed a car order. Barrett filled in for Jason one day after I purchased the vehicle and needed somethings out of traded car. Finance person James Moriarity was efficient and good to deal with.

Dnowack

29 de mar. de 2012

From start to finish EVERYONE at Bob Moore was the nicest and most helpful of any car dealership I have ever dealt with. We bought a used car there and driving it home we realized a few of the buttons weren't working and knowing the car was 10 years used we were afraid they'd throw the "As Is" thing at us. But that never happened, without hestitation they setup an appointment to fix it and gave us a loaner when we dropped it off. They fixed everything for free!!! We truly are thankful for their kindness and trustiworthiness, we will buy from Bob Moore again! Props to Barrett and the Sales Managers for doing such an excellent job!!!

perry oldham

26 de mar. de 2012

A low-key, first-class operation, from first to last. Timothy Chestnut fits both those terms: he was low-key, but courteous, friendly, and answered each of our questions in an informed, helpful way.

Bummed Buyer

23 de mar. de 2012

Well you asked for it so here it is. My wife and I went to Bob Moore Cadillac looking for a used car and we found it. Let me just say right up front, if it were not for our salesman Richard Palmer and the fact that he went above and beyond when others would not, we certainly would of walked from this sale. Here is why...When it came time to pay for the car of course there were quite a few papers to sign. Being that this was my first car purchase I wanted to read what I was signing before signing it. But Hanny, the gentleman who was putting the papers in front of me thought differently as he said things like "C'mon, your not Russian" or "c'mon c'mon it says this just sign it". Apparently this guy had better things to do than wait for me to read all this stuff. As I rushed through the signing I asked him if they could wash the car before we returned ( we had to get the title to our trade in). His response was "ha".When my wife and I returned we were fortunate to not have to deal with Captain "hurry up n' sign". I expected to return to see a shiny new (used car) with wheels armor all and all but nothing. The dash still had residue all over it and the gauges had what appeared to be a spilled beverage of sorts. Anyways, when I went in to give the man the check for the car he asked if everything was okay? I said I had asked if they could wash our car before we returned and he said "yeah if it weren't Saturday we could of done it sorry". really? That same Saturday I saw a brand new Cadillac pull up to the front and the detailer spent at least 25 minutes rubbing, polishing, and armor all-ing this forty thousand dollar Cadillac right in front of me...on Saturday!Which brings me to my next point, maybe its because we only spent sixty-five hundred dollars and that price doent include that type of service that comes with the purchase of a new car.Above this review it say this..."If your review does not answer "Why" you have given the rating you have, it will not be accepted."So here it is...Customer service-Great! and that great refers only to our salesman who cleaned the inside of the car himself.Quality of work-I answered Bad. Why? read above.Friendliness-Okay. which only pertains to the lady at the front desk. She was sincere.Overall experience-okayPrice-Good. Our salesman worked with our budget and got the numbers we needed.Needless to say when I do buy another car it WILL NOT be from Bob Moore.Sincerely,Johnny Blanco and familyPS in case your wondering, this review is written about the folks at Bob Moore Cadillac not Subaru. It just so happened that the car we wanted was on the Subaru lot and the deal went down at Bob Moore Cadillac.

Hollie82

19 de mar. de 2012

We had the best experience at Bob Moore, Jason Webb has to be the best sale man out there! Everyone was VERY friendly and knows how to treat a customer!! We will definitely go back and recommend everyone to them.

JeremyEvert

7 de mar. de 2012

Dustin did great and took good care of us. He worked with me and my wife to answer our questions and help us to decide which choices we needed to make.

briannagaither

7 de mar. de 2012

Everyone on the sales team was extremely kind and receptive. I enjoyed my experience every time I went. I appreciate that the Subaru representatives were knowledgeable and professional, while also friendly and enthusiastic.

willis.01

6 de mar. de 2012

Dustin did a great job selling us a Subaru Impreza. No high-powered, annoying arm twisting. We came to the dealership pretty much set on buying our third Forester, but after seeing the new Impreza, changed our mind primarily because of the gas mileage expectations. Dustin provided details, answered our questions, and gave us test drives in three vehicles. Pleasant experience.

mzaud

28 de feb. de 2012

I am a child of providence and things don't just happen to me. I'm positive that I was sent to this dealership for a reason. I was scared to buy a car "all by myself". I looked at what felt like thousands of cars (online) and a few in person. I visited a few dealerships, and got that emotional ninja/salesman treatment from other places. However, when I came to Bob Moore it was like going to a friend's house to have a talk about cars, over several cups of hot chocolate. I met Timothy who was very patient, and turned me into a Junior Saleswoman with all the great information I learned from him. He was very VERY patient, listened to my needs, and searched the whole world to find me the perfect car. I would be forever grateful for this experience, and for meeting him, and all the other wonderful people at this dealership. So I just want to say thank you from the bottom of my heart. You made this a great experience! I pray a very special blessing for you and your co-workers, and all of your loved ones.

Elaine_mcelveen

17 de feb. de 2012

Will dodd went out of his way to find us this van. We r so pleased with it and apperciate everything he did and all the other employees that perticipated to. Thank u Paul and Elaine mcelveen

eward01

2 de feb. de 2012

Chad respected my wish of not being hounded / presured into buying. This is my 4th new car, BUT only the 1st time I have ever been shown how to work all bells / whistles before driving off the lot.

croles

2 de feb. de 2012

Brad Smickles referred me to Jermey - Jermey referred to JR - I haven't purchased a new car in a long time and was dreading the whole process due to past experiences. The purchase of my new Subaru was actually a pleasure! Working with JR was great - there were a few things that I wanted on my car that it did not come with - JR set up the appointments w/the shop came to pickup my car. Help me time and time again with things I didn't know how to use in the car. Explained the features in the car and was very easy to talk to - he was never rushed me when I didn't understand. Josh Adams was the person I dealt w/in the business office he was very efficient in his job and did not pressure me into purchasing anything more he did tell the benefits of extended warranty and GAP I was in and out in no time at all. I will have to say I would highly recommend all these individuals to anybody looking at purchasing a new or used vehicle. JR assured me they were just a phone call away if I ever needed anything. Thank you JR and Bob Moore Subaru.

hubers

17 de ene. de 2012

We were repeat customers - Dustin was so great the first time, we asked for him when we came back for our second Outback. Great car, great service. We definitely recommend Bob Moore Subaru to our friends.

RSGofOKC

11 de ene. de 2012

I am 52 years old and this was the fastest, smoothest, easiest and most pleasant experience I have ever had when purchasing a new car and I have purchased several in my life. There was no high pressure in any way, they just wanted to help me find what I was looking for and show me what way out there and what they could get. Very profession and friendly people and when I took the care back to have an option I had to order installed they gave me a loner care that was the same make and model as my new car. A quality experience from a quality place in my book.

jplonkey

8 de ene. de 2012

People were friedly courteous and treated us like we were important. Kept us informed. If Timothy did not know an answer he said so and then went and found out what the answer was. We also were impressed with the manager but I do not know his name.

Strumminesch

8 de ene. de 2012

Seamless experience! I would definitely refer others to this dealer in he future! Great customer service, and very happy with the purchase/investment of the new Subaru.

Marcia312

7 de ene. de 2012

Dustin was outstanding helpful every step of the way. Made he experience very enjoyable. I would gladdly recommend Subaru and this dealership to all of my friends.

dholke

7 de ene. de 2012

Great and best experience, definitely would recommend to others. Will continue to buy my cars from Bob Moore! The service and sales are truly great team!

ifryhover

5 de ene. de 2012

I appreciate the fact that Timothy listened to exactly what I wanted in my new subaru and didn't call me back until he found the exact car. He didn't try to distract me with anything "similar" or try to get me to look at other models. I knew what I wanted and he knew it.This was the best dealership experience I have ever had. It was hassle free and they really valued my time.

ithaca45

2 de ene. de 2012

This was the most convenient, relaxed buying experience we have ever experienced. Great hours and informative employees. Nice showroom to evaluate differing models. Even the financing department was a breeze. We will be back again. Thanks.

forest1

2 de ene. de 2012

We got the buying experience we asked for, no pressure. Our salesman, Chad was very helpful and answered all our questions and returned our calls very promptly. Eric the finance guy was very good and not pushy. I will recommend this dealer to our friends.

sandygaringer

22 de dic. de 2011

From the online chat to the end deal everything was great. I had many questions for James when I first went to the dealership and James was very patient and answered all questions in detail. Even at the end of the deal Mani the finance man was great. He alerted me to going straight over to Toyota to get a refund for my extended warranty that I had on my trade-in. I would have not thought to do that and would have just thrown that money away!Even though my Outback was late getting here, everything worked out in the end.I did alot of research before making this purchase and I believe the price was very fair compared to other makes of all wheel drive vehicles.Brandon kept me posted on the ETA of the outback and got my added option taken care of quickly.Overall I am very happy with everything.

gasman2

22 de dic. de 2011

When we first arrived we were greeted quickly but did not feel pressured like at many car lots. After our first test drive Jason listened to my daughters dislikes and recommended a different car, she really liked it. A few days later we returned and I had a quote from a dealer 100 miles away which was matched without the usual hassle of a new car purchase.

renix

18 de dic. de 2011

Our experience with Bob Moore Subaru, and with Tanner Hayes in particular, was very good. My wife absolutely hates the car buying/trade-in experience and Tanner was always sensitive to her issues. They made the process very efficient and worked hard to reduce any unnecessary back and forth. We would have no hesitation in recommending Bob Moore Subaru - and work with Tanner Hayes in specific. He was an outstanding representative for Bob Moore Subaru.

lesgwinn

7 de dic. de 2011

I has an unusual situation in needing to trade in a car I had recently purchased for my son (Impreza WRX) which would have been a great vehicle for him, except he decided to move to Boulder. I wanted a Forester, so that he could have a dependable car that will last him for a long time and do well in the mountain/snow environment. I knew that I was upside down on the recently purchased vehicle. What I especially liked about both Jason and Brandon was their honestly in being able to accommodate me. I felt they did not give me the "hard sell", but rather worked with what they had to offer and let me make the best decision I could under the circumstances with no pressure. If I need to replace another vehicle, I will definitely return to this dealership to work with these individuals again.

janiceyeary

4 de dic. de 2011

I was pleasantly surprised by the ease of this transaction. So far, I find the dealership to be a good one, with professional, courteous, and knowledgeable sales people who do not engage in hyperbole or silly sales tactics.

mgabbard

2 de dic. de 2011

We are a retired couple (read "old" here) and don't replace vehicles very often (read "cheap" here). We came in at the end of the month (November) and things were quite hectic at your dealership. The only reason for any fours above and not all fives, is there was some "communication" issues as to what was going to be included on our new Outback and at what price. My wife and I are not "the sharpest pencils in the box" (read whatever you want here,) so we are easily confused. We had shopped around but really wanted to do business with your dealership instead of Hudiburg simply because of the distance. Timothy and Brandon are first class - kudos to whoever is doing the hiring there - you are hiring the right kind of people! Looking back, it is easy to see now how the mis-communication could have occurred with all the activity and various deals being addressed simultaniously at a stressful end of month environment. We never want to take advantage of anyone and we want you to make a profit and stay in business so we have a good place to go when we need another vehcile. As customers, we never know if these transactions are fair for both parties in these transactions. If we simply knew what the actual vehicle costs are to you, what your required profit is, and what is our trade-in actually worth to you and why (because we know you will need to make a profit on it, as well) - it would really help. My Dad once told me that when you change vehicles at a dealership, "you will be playing their game, in their ballpark, by their rules, and oh, by the way, they play every day - you are simply not going to win - but it is your job to try and keep the score as close as possible"! Your industry has been changing over the years - and we think for the better. Reflecting on our most recent transaction, we "think" it was fair for both Bob Moore Subaru and us - but we really don't "know"(?). We are pleased with your dealership and will recommend your place of business to anyone we know. Thank you, Michael and Linda Gabbard

jethurman

29 de nov. de 2011

Very helpful staff; no BS just straight shooters and worked to get the vehicle that worked best for us. I appreciated their honesty and how they didnt try to present their product in an unrealistic view.

chengnav1

14 de nov. de 2011

From my 1st visit the sales team and staff were very professional and was not like a pack of hungry alligators like I encountered at the other Subaru dealer. Made both my wife, me and our family feel welcomed and secure. Outstanding customer relation experience and will definetly recommend to others. A most enjoyable and relaxing buying experience.

terryhale1

11 de nov. de 2011

My wife and I had been looking into purchasing a new car for around a year and finally decided to bite the bullet. I called on the phone and spoke to Timothy who was extremely helpful over the phone. I told him what we were looking for and he checked and made sure that they had it and we were even able to negotiate some on the price over the phone. We were a little later getting to the dealership than we had planned but Timothy and Hani in finance were very patient, not trying to rush us or anything else. BTW we had our 1 year old daughter who while wasn't going crazy, had started to get fussy a couple of times. Never once did we see any indication that they were annoyed, not an eye roll, or a sigh, just smiles all around. By the time we were out of finance it was nearly 10pm, Brendon and Timothy were both waiting to show me our new car and give me the rundown on all of it's features. They even gave me a the business card of Dustin, one of their sales team members who has an STI and to give him or anyone else on their team a call if I had any questions.Overall it was a great experience and I would highly recommend the team at Bob Moore Subaru.

barryom

14 de oct. de 2011

Timothy was excellent! He took the time to look in to the 2011 Jeep Grand Cherokee so he was familiar with the options by the time I got there. The Jeep was up front and Timothy met my wife and I at the vehicle, which kept us from running around trying to find a salesperson. Adam, in finance, was professional and knowledgeable. The only concern I had is that, early on, it was made clear the price was negotiable, but by the time we made it back to finance, the full price of the vehicle was on the contract. I assumed the price was firm, but was never told so. But, in relation to my overall experience, it was largely a minor concern. I understand that the internet sales department is very aggressive with their pricing, so not being able to come down on an already low price is understandable.

sceads

14 de oct. de 2011

I had originally considered purchasing a Subaru from a dealership in Anchorage Alaska prior to our move. However, after learning that I could not tow a Subaru behind a motorhome, I decided to look at other Subaru dealerships on our route to our new location. My husband is in the military and we are moving to Virginia, stopping in Oklahoma City to visit family. When I contacted Bob Moore Subaru I spoke with Brenden, the manager. I told him the vehicle I had found on their website and asked what the best deal they could give me was. As I was not in the state, I did not want to hassle with price negotiations. After learning that we were military, Brendan told me about the military purchase program that Subaru offers. I was very impressed as the dealership in Anchorage (Continental Subaru of Anchorage) had not mentioned anything about this purchase program, instead they made me feel as if they were making us a great deal by removing the dealer markup and giving us a military discount. I had my parents visit the dealership and test drive the car because I could not see it in person. After receiving a great review from them, both about the car and the service they received from Dustin McIntosh and Brenden, I decided to purchase the car. EVERYONE that I spoke with from sales to finance to management was incredibly helpful and friendly. I recently got to OKC to pick up my car and made a trip to the dealership to meet Dustin and learn a little about the systems in my car. I would hands down recommend Bob Moore Subaru to anyone who was interested. This has been the most painless car buying experience I have ever had!

atthacker

12 de oct. de 2011

James made our buying experience at Bob Moore Subaru extremely pleasant. He was patient, informative, and he knew about Subaru's stellar reputation. I have no doubt that my wife and I made a great purchase, and we hope to buy our next car from him. We look forward to the awesome service each and every time we bring our Subaru in for routine maintenance. Bob Moore and James Moriarity are a winning team. We will definitely be passing his name to friends, family, and co-workers for their future car purchases.

Edgut62

29 de sep. de 2011

Great customer service and easiest buy of my life. No hassling or number throwing simply the facts. Will definantly consider bob moore in the future!

scottybrink

28 de sep. de 2011

Bob Moore was easy to deal with. The pricing was competitive. The sales person and supervisors were very professional, yet personally friendly. The finance people were efficient and informative.

Brackpack

22 de sep. de 2011

Tanner and Alam were the salesman when we purchased our Subaru they were very nice and did a good job. Rod showed us all the features of the car when we returned to pick it up. He did a fantastic job! Eric the finance person was supurb. He took us through the loan process with extreme knowledge of the warranty (WOW) and the financing procedure. We had the best car buying experience we have ever had. All the help from the Subaru staff was wonderful! However, My son had me sold 3 years ago, I just had to wait on the funds to be able to have the Subaru adventure.

wamend

21 de sep. de 2011

Mohammad was very professional throughout our buying experience with Bob Moore Subaru. He was very knowledgable of the the automobile we wanted to purchase, Subaru Forester. I was particularily impressed by his neat, appropriate attire, and friendly smile. He answered our questions quickly and accurately. He did everything to insure my wife was fully informed. She is the primary driver of the Forester. All in all, because of Mohammad, our experience with Bob Moore Subaru was completely outstanding in every respect. We really appreciated his help. William and Virginia Amend

calebmartiny

24 de jun. de 2011

Took a while for a wheel balance, but it was quality work and price was comparable to private shops in the area. I normally avoid dealer service for non-warranty work due to cost, but would consider using them again.

Kdsimpson

23 de jun. de 2011

We drove all the way from Helotes, TX for our H2. Sean, Chad & Brendan were knowledgeable, friendly, helpful& patient. I would do it again in a heartbeat! My husband is considering purchasing an H2 in the next 6-12 months and we will check with Sean at Bob Moore before we go anywhere else.

calebmartiny

18 de may. de 2011

Excellent sales experience w/our used Subaru. Will went out of his way to help strap in car seats for every test drive, making sure we'd find something that would work for our family. Knowledgeable about product line, and worked to get us a great price. Been in for service as well, and; again kept the kids occupied while waiting on our vehicle. Would definitely work with him again!

brit21k

30 de abr. de 2011

I believe this is the best car buying experience I have ever had. I work in Customer Service, at a Hotel, and I know excellent Customer Service when I see it. They even helped me out with installing my car seat into my new car. I would definitely recommend this dealership to anyone looking to buy new or used!!

redneckfunnyfarm

24 de abr. de 2011

We visited 3 dealers before Bob Moore. Each time we met pushy salesmen. This dealership had the vehicle we had seen online and Joe listened and let us ask questions. Best car purchase experience ever. We'll be back when we are ready to buy again in the coming months.

suvdaag04

22 de oct. de 2010

I really wanted to let you guys know that I'm fully satisfied with the car that I recently purchased.Most importantly, satisfied with your prompt services such as making ready my car, quickly responding my questions over the online, and making my title ready as I requested. It meant a lot to me as a customer and showing how much great customer servise you guys have.Suvdaa