Jeepfam159

6 de jul. de 2016

We were very satisfied with every one we worked with at Big O. Doug took the time let us explore our options and was very flexible working with our schedule.

Mattcharlotte

25 de jun. de 2016

Bought a 2009 Tahoe here called ahead told me wonderful shape to hurry down from Charlotte have another guy coming back for it. When I got there it had never even been cleaned soda stains of floors the radio was broken. Thought was weird but decided to test drive anyways. Seemed to drive good and salesman was huge on the fact it was one owner and 0 wrecks. I bought it took home for mechanic to check it out. Leak in the radiator, both rear door actuators were bad, bad exhaust leak and burnt transmission fluid . It gets better the 0 accident carfax they told me they had was false it has 3 major wrecks one hitting a pole and one hitting a tree . Getting on top to wash I know found out the roof is covered in hail damage . Stay away from this dealer.

Angela Petersen De Leon

24 de may. de 2016

My husband and I are completely satisfied with our buying experience with Stephen . He did everything he could to make sure we were not only happy with the Longhorn Ram but it was exactly what we wanted. He was very patient with us . My husband and I will recommend Stephen to anyone we know wanting to buy a car and we will definitely buy from him again when looking forward to make another purchase .

Jay Landreth

6 de abr. de 2016

My husband and I went into big o dodge woth bad credit scores thinking that we would just be wasting time. Never imagined walking out of the store that day with a BRAND NEW car! They are all so helpful but we had a pleasure of working with Joey Bearden, Eric Peoples and willam in service! All from big o dodge in greenville sc on laurens rd..under the big American flag on the motor mile great place to go..people go check them out

Vballcows

18 de feb. de 2016

Could not be happier with this experience. Rudy was fun, helpful, and relatable. He worked to get us a great deal and kept a smile on our face the whole time! They deserve so many praises!!!

trustandcar

23 de dic. de 2015

Do yourself a big favor and skip this dealership. They play all the games that make dealerships stressful and annoying. Will say what they need to get you in. Bad mouth other dealers. Low ball trades. I could go on but definitely would never buy from them.

Johnk

19 de nov. de 2015

I'm 47 years old and had my experience with car repairs/maintenance. I believed dealers were always higher in price and took longer to get complete. Mr. Chastain has certainly changed my opinion. Great job service department.

JB from LA

5 de nov. de 2015

700 MILES!!!!! From Houma, Louisiana to Greenville, South Carolina, where Ike Traylor II with Big O Dodge delivered the deal of a lifetime on a 2015 2500 LongHorn MegaCab Diesel wth RamBox!I could go on and on, but like i said "700 MILES!!!" and I would do it again without hesitation! Big O Dodge and Ike Traylor II is the REAL DEAL!!THANKS to Big O, Ike and everyone I dealt with for a deal and experience of a lifetime!

MarkD

11 de sep. de 2015

I bought a 2015 Ram 2500 Longhorn Mega-Cab over the telephone. I flew into SC from NH and the salesman picked me up. Absolutely the easiest vehicle purchase I've ever made, they did exactly as they promised.

Jeepcompass

30 de ago. de 2015

I needed to buy a vehicle. I searched online for a couple of weeks and then I was ready to choose my make and model. I picked the vehicle and Big O was one of the dealerships with the car in stock. I filled out some info and within minutes I was contacted about my inguiry. Everything else was like clock work from that point forward. Thank you Big O.

sglaholt

8 de jul. de 2015

Big O Dodge is the BEST! Thomas from Internet Sales took care of everything over the phone- by far the easiest buying experience I've ever had and well worth the drive from Charleston. I've already recommended them to all my friends and family for their next vehicle. You've made a customer for life, Big O Dodge!!

5683yhwh

29 de jun. de 2015

I'm very disappointed the shifter of car broke within one week and my extended warranty didn't cover it and although the car said it had 100% coverage Big "O" still hasn't covered it now the title department has the Illinois taxes all messed up and I've gotten no satisfaction from any department

DK84

16 de may. de 2015

We visited the Big O today in search of a new Town & Country. After waiting 20 minutes, we managed to get a test drive, but not in the car we originally chose because the sales person bought out the wrong key. Then after an unnecessarily long wait, we got to the numbers. The trade-in price for our current car was on the lower side of fair. The first offer on their car was high. We overheard the sale next to ours, for the the same model, but a lower spec. We asked for a comparable deal and asked for the offer to be dropped from the 30s into the mid 20s. Negotiation - what most people do at a dealership. However, when the sales person went to ask the finance people in their special office, we heard loud laughter and the paper with the revised offer had "WOW! INSULTED" written across it. Needless to say very unimpressed by this unprofessional action and personally offended. We will never be going back to these unprofessional time wasters. I will never recommend this dealer to any one. They lost out on a sale today because they were not willing to negotiate at all. Pointless waste of a morning.

GF

5 de mar. de 2015

Employees were friendly, knowledgeable, and efficient. Wife and I felt comfortable and at home. Our first new car in over twenty years so we wanted to be happy with where and what we purchased.

meaganjames5

9 de ene. de 2015

They really helped me out by giving me the best deal they could on the car I wanted! Very friendly and the employees were very resourceful!

robbie38899

3 de ene. de 2015

this is a 5 star dealership Oscar and Nikki were great to work with they made sure my car was detailed, filled with fuel and gave me all my complimentary items without me even asking for them. they seem to be a friendly customer oriented dealership . i will probably buy my next truck here. no other dealer I have bought from comes close.

Camey24

3 de ene. de 2015

2015 RAM 2500Great experience! Mark Fisk at Big O was real nice to work with. The staff at Big O are wonderful!I got a great price for my new truck! I would definitely recommend this dealership to anybody!Thanks Mark!

Doug (Greenville)

2 de ene. de 2015

Worked multiple days and offers to get the Jeep we wanted. Knowledgeable and friendly sales assistance. No high pressure sales. Great selection of vehicles. Professional, reasonable people to work with. This was my first JEEP purchase. So far, so good. Thanks Daniel Crawford (salesman) and Thanks Big O.

Kathie38

23 de dic. de 2014

I had previously shopped around at other dealerships and none of them compared to the experience I received at Big o Dodge. From the moment of walking in the doors to the moment walking out my husband and I received the best customer service! We had purchased a vehicle several years ago from Big O and received the same great customer service! Keep up the good work! Will highly recommend Big O Dodge!: )

JK690

9 de dic. de 2014

I shopped around and while most dealers were polite and professional, Daniel Crawford at Big O gave us the best deal. Although we were there until 9:00pm before closing the deal, we never felt rushed or pressured to make any decision. I recommend both Big O and using our salesman, Daniel Crawford.

Jsnead021

5 de dic. de 2014

Got what I wanted for the price I wanted. Thank you big O. Will definitely be back for my next ram truck best sales staff in the area

shovel

24 de oct. de 2014

I have been a customer at Big O for 10+ years buying several vehicles during this time. This was by far the easiest one yet. I told my salesman Nate what we were looking for and what we wanted to do and he made it happen. There was no back and forth that you'll get a lot of times at dealerships when talking numbers. I'll definitely be back when its time to purchase another vehicle.

pops0946

16 de oct. de 2014

When we arrived at Bog O Chrysler we were greeted by Ricky Fernandez. He was extremely knowledgeable about the product. He listened to what we were interested in and immedoiately returned with a Van that met our needs completely. I have owned many vehicle manufactured by Chrysler going back to 1967. I have never had a sales person that demonstrated such knowledge of his product. If you are looking for a new Chrysler Product I would HIGHLY recommend you visit BIG O DCJR in Greenville SC. You will not be disappointed in his knowledge, and he will not try and use a pressure sales pitch.

cfleenor

16 de oct. de 2014

My salesman Ike Traylor did a great job and he was very informative on the vehicle I was looking at. He represents Big O well. I had a couple of problems but he is working to make sure I'm satisfied.

rjt123

2 de oct. de 2014

Ricky Fernandez was an awesome salesman I felt like he was working for me to get me the best deal possible he was very knowledgeable about my vehicle and answered all my questions the dealership is awesome I have bought from them before and will buy from them again should I decide to buy another vehicle they have huge inventory to select from

Kingsab

24 de sep. de 2014

I want to say thank you, thank you, thank you to the wonderful sales personnel and staff! Mike Fisk (sales person) was very knowledgable and curteous! I'm loving my 2015 Dodge Challenger! Thank you again!

nicole.vess

10 de sep. de 2014

After researching the 2014 Dodge Durango online for at least 2 weeks in advance, my husband and I made the mistake of choosing to go to another Dodge dealership in Augusta, GA. That particular dealership had a price listed on the internet that was within the range we were looking at. The Durango that we REALLY wanted was at Big O Dodge, but we were trying to be reasonable and buying one that was less expensive. Well, that ended in disaster, as the posted internet price was including all "possible discounts", such as military, college graduate, etc, etc. None of which we qualified for, therefore the ACTUAL price of the Durango when we got there was $6000 higher than expected -- and they obviously didnt intend to negotiate a lower price. So, after wasting half of the day, I called Ike Traylor at Big O Dodge while I was standing in front of that other dealership. He and I had exchanged emails over the week before, and he confirmed that the Durango we wanted was still on the lot. So we then made the decision to make the 2 hour drive from Augusta, GA to Greenville. Honestly, by the time we got to Big O, we were completely defeated. It was late in the afternoon, and I really didnt have much hope of getting the Durango that I wanted so badly... but I figured I'd gone through so much already, may as well try. Ike turned us over to Ricky Fernandez, who was so friendly and fun to talk to. He was very knowledgeable about the vehicle, and showed us every feature on it (which the other dealership didnt do!). We were sold! And the selling price was the price that was listed online. There was no false advertisement just to get us in the door. The price was the price. From there, everyone at Big O went above and beyond to get us this car. They seemed to genuinely CARE about us, and WANTED us to have the car -- Not just trying to make a sale. They ended up getting us a better interest rate than we could have EVER imagined. Ike made sure to explain everything to us during the negotiation process with the bank. Even though the dealership had closed for the evening, he stayed until he was sure the deal was done. Ricky also stayed with us, and never once seemed annoyed that he was there an hour and a half past closing. For that matter, no one there seemed to mind staying. They all shook our hands and thanked us for our business.I highly recommend these folks. They are honest people that really care about their customers. I will buy from them in the future, and I have already recommended them to friends and family.

gerald.n.castillo

8 de sep. de 2014

I was looking for a vehicle and had made several appointments elsewhere . Went Thomas from Internet sales called me back, it made a difference to me. The fact that he took the time to contact me several times, let me know this was a dealership that cared about its customers. When I got there he met me and started the process. My salesman Don was great. I had a price point and he did his best to stay with in my budget. This is my second purchase from them and I'm sure not my last. GREAT JOB BIG O DODGE.

biggaboss05

4 de sep. de 2014

I contacted Big O from Miami Florida and spoke to Thomas in internet sales. We negotiated back and forth and came to a great deal that was good for both of us. I hopped on a plane the following morning; as promised, he picked me up and took me too the dealership. The truck was washed and waxed as promised, the tanks were full of diesel & DEF fuels; everything that they advertised was as such, Thomas took at least 45 minutes to go through all of the details of the truck, including the nav system, set up of my phone and bluetooth, all of the electronics. There was no rush in this instruction whatsoever. in fact there was a tiny scratch that he actually compensated me for, or I could have waited & had it fixed. Everybody at the dealership was extremely friendly, and I was out of there within two hours.

gmehsargent

1 de sep. de 2014

Went in expecting the same Ole stuff that I am used to with other dealerships. ...BOY WAS I WRONG. Big o is amazing. Probably the best experience I have had purchasing anything. Ricky Fernandez is an amazing...My Ram is amazing .....Big o Dodge is wonderful. I have already recommended them to two of my family members.

daniel.koenig.948

1 de sep. de 2014

Was looking to replace my 2005 Dodge Ram 220,000 miles. Saw the 30th Anniversary Dodge Grand Caravan and all it's options and was sold once again! And the price was way lower compared to a base Ram truck, Absolutely love the van, it's looks and the ride. We travel a lot and like to bike, so the Dodge Caravan with Stow n Go seats was a no brainer. Rick Parsons was our sales rep. Couldn't ask for a more pleasant experience!

amac2525

25 de ago. de 2014

This was the second car I purchased from big o dodge. Simply because they have great prices and treat you right and they will work with you any way to help you.

slsimmons1957

4 de ago. de 2014

Our experience with Big O Dodge was wonderful, everyone was friendly Our salesman Mark was knowledgeable on the truck we got he showed us how to use the electrical,bluetooth exc. This is the second truck we bought from Big O Dodge we will be back again for our next purchase.

terryb149

11 de jul. de 2014

I recently purchased a used Jeep Wrangler from this dealer and am very happy with the purchase. We had been in earlier and looked at new ones and spoke with Ron who was very nice and no pressure. When we saw the used one, we originally dealt with Eric in the used car lot, but Ron is the one who really took good care of us. If you looking to purchase either used or new, ask for Ron and you will not be sorry. There were a couple of minor things I asked to have fixed on the Jeep and they took care of them with no fuss. I had a Jeep in the past and took it here for service and was always pleased.

goober96

3 de jul. de 2014

Big O Dodge gave me the best car buying experience imaginable. From my salesman, David Tolar, to everyone I came in contact with, it was an awesome experience. I would (and have) recommend(ed) this dealership to anyone looking for a car. Even if you're not actively looking, go see David and I'm sure they can give you a deal that will have you driving away in a new car.

10trish

15 de abr. de 2014

I went to Big Old Dodge in Greenville S.C.I had been praying that I would get a carin my name and it would be mine.,I was very pleased with the wayEric Peoples didn't give up. I left that day with a wonderful smile on my face.He didn't give up on getting a bank to handle my credit.I will go back to them when I get another car for sure...Thank you all for all you did. miss Trish

meanjean1070

4 de abr. de 2014

I feel like I didn't waste my time, and everthing was explained. The staff was very polite, and made a stressful situation easy. I feel I had a fair price and was made to feel comfortable with future maintenance on my car. Great experience!

eblunt87

3 de abr. de 2014

WOULD HAVE GIVEN A 4 FOR FRIENDLINESS AND CUSTOMER SERVICE BECAUSE OUR IMMEDIATE IMPRESSION WHEN LOOKING AT THE VEHICLES WASN'T GREAT. BUT WE LEARNED THAT THE SALESMAN HAD HAD A REALLY ROUGH DAY DUE TO PEOPLE HE HAD DEALT WITH EARLIER AND THOUGHOUT THE TIME SPENT TOGETHER HIS ATTITUDE CHANGED AND WAS A PLEASURE TO WORK WITH. NOT TO MENTION IT WOULDN'T BE FAIR TO RATE THE WHOLE BASED OFF THE BEHAVIOR OF ONE. BUT OVER ALL IT WAS GREAT, WE WOULD DEFINATELY DO BUSINESS HERE AGAIN AND REFER PEOPLE AS WELL.

Dbridges

3 de abr. de 2014

Our buying experience at "Big O" was exceptional. Our sales guy, Chad, was knowledgeable, professional, and straightforward, with no games. We looked at other dealerships as well as online, but always found our way back to "Big O". Next time we're in the market, will definitely go back. Highly recommend this dealership.

chriswhite172

30 de mar. de 2014

I purchased a brand new dodge truck through Thomas Ramantanin at Big O Dodge through E-Commerce. This transaction began through Ebay and then worked directly though emails and texts. This is the new standard for doing big business these days and this guy knows how to service and deliver. He was very responsive and even communicated throughout the weekend. When I arrived to take delivery, everything was prepared for my arrival and the transaction went smooth. He and Big O dodge will work for your business and satisfaction. I would highly recommend working with Thomas if this type of buying is for you.Thanks Thomas.Chris White

jonlindsay

19 de mar. de 2014

I couldn't have asked for a better salesman. He was very attentive and to the point. He gave me the upfront price and all the facts I needed to buy. He did not play the pricing game that you always hear about from most car salesmen. Give this man a raise:)

AbbeyBell

6 de mar. de 2014

Rick was easy to deal with and I LOVE my new Grand Cherokee! There was no hard sale, which made the entire process comfortable and easy.

Evilprincess

6 de mar. de 2014

The whole staff was great and very friendly! Thank you all for making my purchase easy and a smooth transaction!! I will be returning when it time to buy another new car

dewhitman

22 de ene. de 2014

We had a wonderful experience at Big O Dodge. All the people were super friendly. And our sales man, Daniel well lets just say he rocks. He knows his cars. And Daniel never tryed to sell us something that we didn't want.. We were very satisfied with Daniel . Can't remember the other names that help us out, but they did a great job also. We love our new vehicle. And we loved the way we were treated there, like at home. Lets just say we would do business with you guys again.

RecentJeepPurchaser

2 de ene. de 2014

Chris James, the Sales Representative that I worked with, is extremely knowledgeable (to the point that when we were walking to/from the vehilces that I wanted to look at, he was able to tell me about any vehicle [Pro's, Con's, Technical Specifications, Ratings, and his personal opintion] just by looking at the vehicle) and straightforward when it came to deciding which vehicle is right for me. This is something that I noticed not all Car Dealerships/Sales Representatives are able to do. Price negotiations were friendly and honest; which allowed me to purchase the vehicle that I wanted for a price that I was comfortable with. This informative / no pressure environment made my first "Car Buying" expereince fun and exciting. Now I understand why customers return to the same Dealership / Sales Representative when it is time to purchase additional vehicles. Overall, it was a fun experience and I will be going back to The Big O the next time I am in the market for another vehicle.

SawyerFam

1 de ene. de 2014

This was our 2nd purchase from Big O Dodge (well, technically 3rd since we ended up buying two vehicles this time) because they have treated us fairly and never any pressure and they genuinely care. After right around only 2 hours from looking to signing for our van, Brian joked and said he could have my truck traded in and a new one for me as well, with lower payments, in 20 minutes if I wanted. (NYE at closing time!) And sure enough, I am now the proud owner of new Grand Caravan AND a Dodge Ram Laramie. I certainly will be back here first (and my guess, last) when looking for our next truck or van. Thanks again Mark and Brian.

santanajr

5 de dic. de 2013

I walked into Big O Dodge expecting to be turned down or put into an older used car because of my credit rating but Rudi and Brian worked thier magic and got me into a 2013 model car at a price I could afford and made my day! Shoot they made my Christmas!!!! Love these guys!

tarblue82

3 de dic. de 2013

My overall experience with Big O was great. I worked with Daniel from the sales team, and he did an excellent job helping me find a vehicle that meets my specific needs. The only down side I experienced was the vehicle I purchased had a few minor issues in the front end / suspension that I did not notice during the test drive. I called Daniel on Monday after the purchase was finalized, and he set up an appointment for me with the service department. Overall, the service has been excellent. I have always had good experiences with the service department at Big O as well, so I fully expect to have these minor issues resolved.

mikeotisishere

2 de dic. de 2013

These folks were great to work with. Thomas took good care of me and clearly enjoys his job. He met us at the airport and was glad to assist with whatever we needed to make this transaction a good experience for us. Thank you!

Derrod1

21 de nov. de 2013

My overall buying experience at Big O was a good one. The staff were very professional, friendly, and helpful in every way. They asked what monthly payment you wanted to make and got it as close as possible. My only complaint is I thought they could have given me a better deal on a 2013 at the end of the year. Overall, I'm happy with my purchase!!

JWGoike

20 de nov. de 2013

Daniel was great to work with , followed up on everything he said he would. Good knowledge of product and presented it well. Lessened to what I wanted, and worked to find it.

Adamalmeida

18 de nov. de 2013

He did exactly what he promised, no song or dance just a goog deal with several favors. This guy has a 1 yr old and still picked me up at the airport sun. Morn. He also brought the truck to his house which was closer to the highway and airport. I went 900mi for this treatment and will do it again.

emcartee

18 de nov. de 2013

Awesome experience! I recently purchased a 2014 Dodge Durango Limited from Big O Dodge after test driving several mid size SUVs at other dealerships/brand. The entire process was smooth and easy - I was in and out in a record 2 hours! After locating the make/model/color at Big O, I contacted Josh Moore, internet manager, to schedule a test drive at 3:45 pm. He introduced me to Rick, who was kind enough to pull the car off the showroom floor. Rick was polite, respectful and friendly, in addition to being knowledegeable about the car and the supplier discount eligibility. I told Rick I was interested in purchasing the vehicle but I had a commitment to be somewhere at 6pm. The negotiation process was simple and fast, without the typically dealer games. The staff flew through the signing and financing and I was able to drive away with my new Durange a few minutes after 6 pm. Both Jake Odum and Josh Moore came by to say thank you, which was a nice touch. Highly recommend Big O Dodge and will use them for any future car purchases!

vwbobcat76

9 de nov. de 2013

The overall experience was perfect and a smooth transaction. I felt that the dealership was at work for me and not for personal gain. The building and lot were clean and comfortable. Everyone was respectable and I enjoyed buying from Big O Dodge. I will be a return customer knowing I will receive the best service,price, and respect in the upstate. Thank you for your time and kindness. Keep up the good work. Thank you. Daniel Landrum

whensor

2 de nov. de 2013

Very good experience. I found the truck I wanted with every thing i wanted already on it. The price was good and the salesman was very helpful and friendly.

WaylonDavis

30 de oct. de 2013

Great bunch to deal with. Not pushy,they let you make your own choices and then do all they can to get where you want them to be. They didnt have the color I wanted. Mark went out of his way to find and retrieve the truck i wanted. No questions asked and no hidden fees. These guysare top knotch. WILL DO MORE BUSINESS WITH THEM. A+A+A+A+

aalwhite

24 de oct. de 2013

I pull a light weight horse trailer and the truck I purchased does not have an integrated brake controller, a hitch or a bed liner, which I am having to pay to have installed. The salesman was told at least three times the price I was willing to finance and he quoted me a sales price that matched that. However, when I went to the finance manager the price had increased over $1500 which included a duplication of the sales tax, title fees and dealer fees compared to the price quoted by the salesman. I feel like there was a lot of game playing between the salesman and the finance manager, with me caught in the middle. I did purchase the truck, but was not sold the truck with the features I outlined to the salesman.

velo56

23 de oct. de 2013

I was looking for a Ford Ranger pick up. I found one that I liked on Big O's Ebay sight and inquired about it twice. Nobody bothered to contact me. I visited the dealership looking for the truck and was told that it had been sold some time ago. Seems that they can't keep their sight updated and aren't courteous enough to respond to you. I guess they must do enough business that they can afford to turn people off. I noticed that they don't respond to postings here either. Tells me all that I need to know. Stay away from Big O!!

Crystal80

5 de oct. de 2013

After we had a horrible experience at another local dealership we were very impressed from the moment we entered Big O'Dodge, we were met with great customer service. The sales person we worked with (Rick Parsons) knew how to treat his potential customers/helping us to make the final decision to purchase a new Jeep. His approach was friendly and knowledgeable. When it came to pricing the Jeep the dealership was negotiable, coming to a price that we were all happy with. When I left the dealership I told Rick that I would highly recommend Big O'Dodge of Greenville. Thank you for an easy decision and great customer service!!!!!

applelwa

5 de oct. de 2013

This is the first Dodge I've purchased in over forty years and the Durango Citadel has exceeded my expectations. My thanks to Doug Simek and Kyle Odum for making this purchase experience very rewarding and satisfying. Big O Dodge is an outstanding place to do business with...

everette

30 de sep. de 2013

We were treated like we were the only customers there . I give Big O 5 stars I will be going back in the future. Big O is AWESOME!

jjordan101

20 de sep. de 2013

Hands down this was the greatest car buying experience of my life. It was lighthearted, no haggle, and Donald Span in my book deserves at least a Burger from Burger King. (LOL) - He was the best. Thanks BIg O Dodge for being there for us!!!!!

stevecol

17 de sep. de 2013

Sales person was freindly and took the time to work with me to find the right vehicle for me. The staff was friendly and waited until we had finished making our deal even when it became time to go home. Very satisfied with the whole process, enough to go back few days later and buy a 2nd truck.

lpenley

10 de sep. de 2013

Ken was fine to work with, pretty typical car sales. I did get annoyed with his continuing to tell me what a "great deal I was getting and how great the car is" (if I hadn't liked the car, I wouldn't have been there in the first place) I can't give more than a 3 due to to much of the run around game being played. Then the F & I guy had the numbers different than Ken and I had discussed, and the guy was a jerk on top of everything else. Seem to think he was doing me a huge favor. The process took up half a day, with the game they enjoy playing. I do like my Jeep Cherokee, that's the good news. However, after getting it home and looking it over, the detail shop did a crappy job of cleaning the car. Appears they ran it through the car wash, exterior only. I expected more for this amount of money. At this point I'm on the fence about whether I would go back to them again. We'll see how their service after the sale is I suppose. I had to make a selection to recommend, but this could change at some point. by the way, Ike, the internet sales person, did a lot of follow up with me, more than anyone. I would recommend him in the future and he is a big reason I checked yes for recommending.

misskriss

3 de sep. de 2013

Doug our sales rep was so knowledgeable and easy to work with throughout the whole process. You could tell that he was sincere with wanting us to be comfortable with our purchase. He got us the vehicle we wanted for a price that fit our budget. Everyone was extremely friendly. We will go back again and will ask for Doug! We had been shopping at two well known Greenville dealerships and they made you feel like just another number. One Easley dealership sold us a lemon of a used car that they wouldn't make good on and the other high profile Toyota dealership in Greenville was downright rude. To make matters worse it was the Manager that was rude.

2469579

1 de sep. de 2013

I live in the Atlanta area and I could not find the right combo of color, interior and options in the Atlanta area so I expanded my search and found what I wanted at this dealer in Greenville, SC. I basically did the deal over the internet and phone and it was pain free. I have bought many cars over the years and I do not like the back and forth game you sometimes have to play. I did my research to see what price I should pay and I got a better price than I expected. Ike and Bob were very easy to work with and I am very satisfied with my new Ram. The only downside is they are 100 miles away from me and I would really like to have all my service performed at their dealership. All that said I am very happy with my new Dodge Ram and the staff at the Big O Dodge. Thanks guys.

tata2005

31 de ago. de 2013

everyone i dealt with at big o dodge was very polite and professional. my salesperson, rick parsons was very helpful and answered all my questions. with this and a great deal i was happy to purchase my ram at big o dodge

cmcalis1

30 de ago. de 2013

After three weeks of searching, Big O Dodge ending our painful search. Take my advise. Go to Big O first. No other dealership compares to Big O Dodge. Kenny was very professional, polite and very truthful. This was the easy auto purchase ever. We are very happy.

zski14

24 de ago. de 2013

Ken did everything in his power to sell me the toyota tacoma. The whole process was quick & painless. All that I dealt with were very professional. IWould recomend this dealership to my friends. THANKS for a great buying experience. John Z

njk4o5

23 de ago. de 2013

Truck was agreed upon for a price and ordered to my specifications. Down payment was given and paperwork signed. When truck arrived dealer stated i owe another $2000 due to them messing up paperwork. I walked away. Truck is now on their site for $10,000 more than our agreed upon price. I guess they figured they can get more for my specifically ordered truck than our agreed upon price. xxxxxxx xxxxxxxx.Good ol' American greed at its finest.

hbeat5

13 de ago. de 2013

I give Big O and our sales person 5 stars. Talked to our salesman on the phone first. He was able to match me with the perfect car and at a good price! Great experience overall with all Big O personnel.

Rusty788

10 de ago. de 2013

Salesman Ron was great as was the finance person Bob. Ike the closer was fast talking and not interested in providing a fair trade in allowance. Our 2004 Cadillac SRX in excellent condition with only 63,000 miles was rated $13,000 on Kelly blue book. Ike offered us $3,500. I took this as an insult to my intelligence. Apparently Car Fax reported our side air bag had deployed and now the car was worthless as a trade in. The fact the air bag had been replaced and the damage from a minor parking lot collision had been handled by Cadillac body shop in Las Vegas NV did not seem to make any difference. The car had been serviced the entire 9 years we owned it by Findlay Cadillac of Las Vegas and Whittaker Cadillac of Greenville and no one else also did not matter. I was told it would have to be sold to a wholesaler. I have been buying cars for more than 50 years, I can not tell you how many times I have heard, We Have to Sell it to a Wholesaler, it is a standard phrase for dealers trying to devalue your trade in.The car we bought, 2014 Jeep Patriot Limited is absolutely wonderful and we are enjoying it. Too bad the Trade in problem is going to cause me to not recommend Big O to friends or family. I feel I was cheated on my trade in and would not want that to happen to anyone I know. Sorry Big O you made a few extra bucks off me but you will lose in both repeat business and word of mouth promotion.

vonia26owens

10 de ago. de 2013

I went to Big O Dodge to get a car for a reasonable price, but didnt think I was able to get one because of my credit issuses. But Eric and Donald assured me not to worry that they would get me the best deal that i coud afford and they did. Everyone I spoke to was very friendly and helpful. Would I recommend someone to visit Big O Dodge? Yes I would!

robert1994

9 de ago. de 2013

Ike was the man! He listened to my situation, understoof my needs and concerns, worked with multiple banks to get me a good deal and made it happen! The entire team at Big O Dodge were right on top of their game and I have already refferred two others since then, not to include that this will be the place my 18 year old son buys his next car. Thank you!Rob Wall

TDMickens

4 de ago. de 2013

Bought my second Dodge Ram 1500 truck and Ike was easy to work with and always quick to respond to my questions. This is one of the better Dodge locations I have visited and didn't mind driving from Charlotte, NC to make this purchase.

morales456

3 de ago. de 2013

This is my second purchase from Big O Dodge and once again they did not disappoint. The Challenger I wanted was not located at the dealer and after a two day search they found my Challenger in Florida. Big O was able to do a dealer trade to get my Challenger and make me one happy guy. The Price was reduced due to a 2000.00 rebate plus discounted the vehicle a very fair amount, fair enough that I could not argue with the price they gave me. The trade in process was a a little different, dealing with the used car appraiser was my only difficulty and that was resolved rather quick when the new car manager stepped in. All in all great Experience and planning on buying my daughter's car from there too.

Johnc2081

3 de ago. de 2013

Great customer service . Met all my needs . Was a pleasure doing business with them . Would recommend anyone to go see what they can do you for .

jacninc

1 de ago. de 2013

Ike found us our truck in a matter of minutes, sent us pictures of it, and had all the paperwork to us in a couple of days!!! Big O also had our truck shipped directly to our home!! We will definitely use them again!

LesTofts

1 de ago. de 2013

Arrived after 5PM on a Friday but Ike was quite happy to spend as much time as necessary to answer all my questions. The trade-in offer was a little lower than I had expected, but combined with the discount/incentive gave an overall acceptable price. There was minor damage to the rear bumper caused in transit to the dealership. This was addressed free of charge within seven days. Overall, the deal was done in a relaxed atmosphere, no heavy sales tactics and none of the usual selling B/S tactics (e.g. "Write down what you want to pay for this vehicle") one associates with car dealers. Ike was knowledgeable about his product and answered all my questions fully. Again, what impressed me the most was the unhurried and detailed oriented way in which Ike handled the whole deal. I would definitely recommend this dealership.

Kristin1981

31 de jul. de 2013

We had a wonderful buying experience and Chad Dean, although new to car sales, was eager to work with us and bent over backwards to ensure that we were happy and walked away from the table not only with a new car for our family, but with a smile. We will absolutely return to this dealership, and specifically to work with Chad, in the future. If you need a new car, do not hesitate to stop in.

tylerharris

22 de jul. de 2013

I will be a returning customer at this dealership, it was the best experience I have had at any dealership in this area.Everyone was extremely polite, especially my Sales Consultant, Thomas. I will be sure to recommend this dealership and Thomas to anyone in the market.

Chadhopkins197

16 de jul. de 2013

Happy with purchase. But not happy with the care of employees. Bought a used very nice town and country. But after purchase was told only one key. And no remote for entertainment system. And didn't seem to care a whole lot! Was told they would get me another key at a discounted price of $170. And also a disc. Price on remote. It was a demo 2013 van with 26000 miles. What the heck happened to the othe key and remote? Am NOT very happy about that. Get me another key and a remote and review might change. But feels like to me, they got what they wanted ( the sale!) and oh well, tuff luck on the key and remote. And the thing is, I pointed out that the remote was missing and was told " oh it is probably inside so it doesn't take missing"..And just like anyone else. I assumed as new as it was there would be all the keys.

Steelers0712

15 de jul. de 2013

The other day I went shopping for a jeep grand Cherokee, had went from dealer to dealer. I came to big o first and ended up back there after about a week of shopping. I had spoken with Daniel Crawford and Brian Blymiller. Not only did they embarrass the competition with product knowledge but they also treated me with respect and blew everyone else's price away! If your looking for the best price, a clean facility, intelligent people to talk to, and a family that actually cares about the community, then I'd go right to Big O Dodge and talk to these people because they are night and day OVER the competition! What I also enjoyed is when I was walking through the dealership all of the employees always said hello with a smile unlike the other dealers I had went to! Like I said before there is no competition when it comes to buying a car.

slward

20 de jun. de 2013

I loved my experience with Big O. I would recommend my family and friends to go to Big O for any of their vehicle needs.

proftomda

10 de jun. de 2013

Just the facts. I work in the aviation business, have flight benefits and can travel a long way for a good deal. When I decided I wanted a 2013 Ram 2500 diesel, I started by shopping the many local dealers in the Metro Atlanta area. I'm a seasoned car shopper, knew the invoice cost, holdback, and rebates and wanted a mega cab but the price premium over a crew cab was steep. Because of local competition, you can generally work a good deal on a new vehicle in metro Atlanta so I began local negotiations for a crew cab on a Monday. Wednesday morning I discovered Big O Dodge over in Greenville SC and their selection of mega cab 2500's. Bottom line, they stocked and sold me a new mega cab 2500 diesel at the same price as I was negotiating on a lesser crew cab here in Atlanta. I worked with Josh Moore and the entire negotiation with him took less than 30 minutes over the phone. No surprises, a reasonable doc fee and everything absolutely above board. This dealership knows what customer service is. I was picked up at the GSP airport, whisked back to the dealership, inspected the truck, signed the papers and I was on the road back to Atlanta 1 hour after arriving. Everyone I came in contact with was professional and never ever pushy. I would definitely recommend Big O Dodge to anyone in the market for a Chrysler product.

Bigbobbyd

9 de jun. de 2013

Awesome! I felt like I was at home with family. Eric Peoples was great with us. I really appreciate every thing. The sales staff was great. I love this RAM more every day that passes. This was the best truck buying experience I think I have ever had. Thanks Big "O" and thanks everyone there, but, most of all, thank you Eric Peoples! I will definitely be a return customer.

KevinSS

7 de jun. de 2013

I purchased a new dodge ram 4x4 from Big O Dodge a 2 weeks ago. It took them 8 days from the date I signed the papers to have the truck delivered and ready for me to pick up. They had one excuse after another as to what went wrong and why it would take "another day". I have driven the truck for 4 days and the check engine light is now on. As I'm writing this review, I'm waiting in the customer's lounge. I think they are decent at selling the trucks on their lot but absolutely terrible at handling vehicle purchases outside. I've bought 10 trucks in my life and this has been by far the worst experience I've had. I will not give this dealership any more of my business!

122caravan

5 de jun. de 2013

This is my first experience with "Big O". I am very please with the customer service and the service dept. on my last visit. Thanks!

weeby16

17 de may. de 2013

I was impressed with the dealership the moment I walked in for the first time. Everyone was friendly and, most importantly, there were no "pushy" salesmen to deal with. I knew exactly what I wanted to buy and Ron found it for me. They are a family owned and operated dealership and that was the impression I got all the way around. Definitely check these guys out. No pressure and no hassle, just happiness and satisfaction from start to finish!

jbrown5894

15 de may. de 2013

Where to begin. First off this was my first time shopping for a brand new car and it was a nightmare. I know that car shopping in general is awful especially dealing with "car salesman" but this was beyond awful. I had been doing my research on the Jeep Wrangler Sport and new what I was looking for and had actually found a couple in North Carolina, but before driving all the way out there I decided to go to Big O Dodge first and see what they had to offer and that way I could get a better idea of price ranges. We got there and was greeted by Billy one of the car salesman and he was very nice. I told him what I was wanting since they did not have it on their lot we went back to his office and discussed all of the options I wanted in my jeep wrangler. They ended up finding one that matched my criteria and since they did not have a Jeep Wrangler Sport (Automatic) on the lot we test drove the Jeep Wrangler Unlimited (4 door). He explained that the 2 door and 4 door jeeps drove the same and that I would be getting the exact features that were in this particular jeep. (Bluetooth, Sirius Radio... etc) He also mentioned those were standard in all 2013 jeeps (which is not true!) We got back to the dealership and I was ready to start negotiating. Thankfully I had my father there with me since being a female and this being my first time buying a new car, I did not want to get swindled on a deal. We spent about 3 1/2 hours there and we finally got to an agreement after the manager came in and was talking with us. Everything was going great and they told me that I would get my jeep the next day (Saturday) so we went ahead with the paperwork and told them I would be back Saturday with my down payment and check for the car. The manager said that he left a message with the dealership that my jeep was at so they could get it transferred. At that time I thought this was so easy and thank goodness we did not drive to North Carolina. Once we left their I went to my credit union to do all the paperwork for my car loan and got the check to give to Big O Dodge the next day as well as went to my bank and got a check for my down payment and called the insurance company to let them know that I would be getting a new car Saturday. 10:00 Saturday morning I received a phone call from Billy telling me that they were not able to get that jeep due to the fact the dealership had too many jeeps on their lot and they were not able to trade. He said that they had a couple other places they could possibly get the jeep from with the same options but I would have to wait until Monday before they could get in touch with those dealerships. This did not sound legit to me so I talked to me dad about this and we called the dealership in Columbia that they were getting the car from. The manager told he had spoken to the manager at Big O Dodge at 4 pm on Friday and the reason they could not transfer the jeep over here was because someone had already put a deposit on it but for me to call him back on Monday about 2pm and if they did not pick up the jeep then he would be more than happy to sell it to me. So we drove up to Big O Doge and talked with Billy. His demeanor was completely different. While we were asking what was going on, he was texting on his phone the whole time talking to us. (This is not proper customer service, I expect you to look me in the eye when I am speaking with you especially when I am buying a car from you.) He mentioned that they had 3 other vehicles they were going to try to get for me and again wouldn't know anything until early Monday morning. He also stated again what he told me over the phone. I confronted him that I had spoken to that dealership and told him that the jeep had pretty much been sold and that I wanted to know exactly what other jeeps he found because the Dozer color that I wanted was very limited within a 200 mile radius.. He acted like he had no idea that was the reason I was unable to get that particular jeep. Also found out from him that they could not find another one that color, but would still search and could possibly get my second or third choice in color. At this point I'm ticked off because I wasted a lot of time at this dealership and got all the checks made out to them and they lied to my face. (Again I know they are car salesman and thats what they do).I received a phone call on Monday afternoon about 2:30pm from Billy at Big O and he told me that they tried to search everywhere ("all the way to Mississippi) and were not able to find another jeep like the one I was promised. Go figure, because the person that put the deposit down in Columbia picked up the jeep. All in all my experience here was awful. Had they been up front and honest with me from the beginning, I would have had no problem in buying a different color jeep or changed some of my criteria that I wanted. I would never recommend anyone to this dealership. However if you are looking for a Jeep or any car, I would HIGHLY RECCOMMEND McKinney Dodge in Easley (ask for Mike). They were wonderful to deal with and got me into an even better Jeep!!

jw64hm69jj06

10 de may. de 2013

My husband went in to trade his Ford truck for a new Ram but found out his score was not the best, but Sean worked hard to find a 2010 Dodge Nitro that we were able to purchase. Sean didn't quite he kept working with my husband until he found the vehicle that would fullfil our needs at a much lower payment that was actuallt lower than what my husband was paying for his F150. We have agreed that when it comes time to trade in the Crysler Town & Country we going to Big O because we know that they will not stop until they get us the vehicle we want or need.

AaronFuller

21 de abr. de 2013

My wife and I purchased two vehicles from Big O Dodge in March 2013. Although, one vehicle was purchased as is, Big O Dodge made a repair to the vehicle after the purchase. This made my wife very happy and made my life much more enjoyable to see her so happy. We love our Chrysler Town & Country & our Dodge Ram 1500. Thank You Big O Dodge, you went the extra mile for us!

jeffrow

11 de abr. de 2013

I shopped at several dealerships looking for the Truck that I liked at a price that was reasonable.After a couple of weeks on the internet and visiting dealerships, I decided to give Big O Dodge a try.I wasn't expecting to be able to do business with them,just because they are a big dealership. I was impressed by the large selection of inventory on their lot. Long story short,the staff at Big O made it easy to find the truck that I wanted at a very reasonable price.I did not drive away feeling that I had been taken advantage of and I am enjoying my Dodge RAM. I will go back to Big O for my next vehicle purchase and highly recommend them to my friends and family

zwildman58

2 de mar. de 2013

I Had an over all good experience. I loved the fact that it was a fast transaction. I chose the vehicle I wanted and what I could afford to give for it. The Big O team worked to make it happen in a matter of minutes. It ended up being a little more out the door than I wanted, but still wasn't too bad. They did get me a slightly lower finance rate than my credit union and that was a plus! I didn't like the fact that all the trucks have bed liners and step rails installed and you have to purchase them seperately. I didn't want either so I had to go back to Big O to have them removed. I would also think that as expensive as new vehicles are now days, you would at least get a full tank of gas as a complimentary. I would still defenitely shop Big O Dodge again! Over all Great service!

REPflug

26 de feb. de 2013

Emailed them about a car they had for sale. Never heard back until 3 weeks later with an unrelated email for a truck promotion. Jim Hyatt claimed he sent 2 emails, they were in my spam.. Nope. They lie like a rug.

jdmelton

10 de nov. de 2012

The only bad comment is, I was quoted a price on phone, then when went to dealer the $$ went up, supposedly added a step rail which was in the picture but not reflected on the price. By the time all done and said and they "nickle and dime" you with, "you need this and that", then the price is increased by another 2000-3000 dollars. Found out quick they were not looking to give me a deal but get the most out of me they could. Was really looking for a great car buying experience and was disappointed after that. Mr. Traylor did help make it a little better in the end. My problem was, I went there with the attitude I was not leaving without that truck, and inspite of it all, I bought it. But still have to say only a "good" experience. If you speak to internet dept. on phone, make sure they email you price so you have it in writing!

poketickle

1 de nov. de 2012

My husband and I purchased a 2003 Dodge 3500 truck in February 2012. We were told it passed inspection and was in good condition. We have had to put in almost $8000 worth of repairs already. New radiator, new transmission, new starter, new tires, new belts, new fuel injection pump, pulley system. There are still repairs that need to be done. After contacting the dealership, they were not very helpful. Told us we bought it as is. The last time I tried to talk to someone, I was hung up on. I tried to talk to a manager, they kept trying to get me to talk to the salesman. I will never go back there.

james l dutrow

24 de oct. de 2012

We were in the process of purchasing a car from another dealership, but felt it would be a good idea to check another dealership for comparison. After our experience at Big O, we were immediately impressed with all of the staff, their inventory and the deal they were able to configure for us. We also traded in an old car and were very happy with the trade in price. Overall, our experience with Big O Dodge Chrysler Jeep was fantastic. We would highly recommend them to all friends and family!!

mah624

22 de oct. de 2012

Top notch. Best car buying experience to date. I would recommend Big O Dodge to anyone. Ike Traylor and the Big O team went out of their way for the customer. I will buy from Big O again!

TIM AND THERESA

26 de jun. de 2012

THE FINANCE PERSONAL "PUSH' YOU INTO MAKING A DECISION, ONCE YOU GET TO THAT POINT. VERY RUDE. THEY DID NOT GIVE US TIME TO THINK OF THE OPTIONS. IT WAS A TAKE IT OR LEAVE IT ATTITUDE.

morales456

20 de jun. de 2012

After checking all the dealers in the area and e-mailing back and forth, I always came back to Big-O-Dodge. After several months of communicating through e-mail with Ike Traylor, I decided to go down there and meet him. From their I talk to Brian who seems to be a Jeep expert who explained all the capabilities of the Jeep Unlimited Rubicon. After doing extensive research, I knew what price would be fair and right off the bat it was an extremely great price. They also gave me a great price on my trade in. So, would I buy another vehicle from Big-O-Dodge? Great inventory, Great staff, Great prices, Equals a very happy customer so the answer is Definitely YES.

304_landers

3 de jun. de 2012

From the outset, me contacting the dealership from the internet, to the actual buying experience, talking on the phone, call backs, the entire experience was the best I've been involved with ever. Everyone I talked to at the dealership was absolutely the best I've ever experienced. My hat's off to the best. I will travel to S.C. again to make a purchase from Big O Chrysler Dodge Jeep. Thanks a million. Larry Landers Bancroft, W.V. 25011

black388

1 de jun. de 2012

While my wife and I hadn't intended to purchase a vehicle on Memorial Day as we were basically in the research phase, via the internet and an earlier visit to another dealership, the staff, especially Bill Colwick, were all so friendly when we first arrived. Bill even stayed with us throughout the whole process even at the expense of talking to other customers. The vehicle that we had viewed online turned out to be even nicer in person, and the price couldn't be beat. While I have always been strictly a truck guy, the Durango we purchased fits all of our needs. We couldn't be happier with the vehicle or our experience at Big "O" Dodge.

Gapper19

13 de may. de 2012

I've been doing business with Big-O for several years in both Service and a Previous purchase. Thomas and Kyle were both professional and accommodating during the process including test driving multiple vehicles. Overall it was a stress-free and easy deal.

Andy Honeycutt

11 de may. de 2012

This was an advertised deal for a Ram Truck on TV. They lived up to the promises made in the ad and I am very pleased with the truck. I was expecting a bait and switch to get me to look at a different truck, but they never put any pressure on selling me anything other than the truck advertised.I will recommend Big O to my family and friends.Marion A. Honeycutt

retired nana

10 de may. de 2012

My husband & I just bought a new Dodge Journey. So far our experience has been great! We personally know Thomas & his family & they treat people just like they want to be treated. The car has performed wonderfully so far since we have had it. Customer Service & others that we met a few days ago was very nice & wanted to make sure we were comfortable during our time at the dealership.

hortons04

25 de abr. de 2012

I researched dealerships within a 100 mile radius of my home. Big O Dodge prices beat the competition hands down. Well worth my 105 mile drive to purchase from Big O Dogde.

miss karma

14 de abr. de 2012

Im a young female that purchased a pre-owed vehicle from Big O Dodge. I absolutely loved the car; however, the brakes started squeaking 2 weeks later. I returned to the dealership to get the brakes inspected along with a 29-Point Vehicle Inspection. To my dismay, I was told I needed brake pads and rotors. To add insult to injury, I was told it was going to cost me $387. My first reaction; I knew there was unequivocally no way I couldve caused that much wear & tear in 2 weeks. The service advisor, Phil, suggested it was the heat. GTFOH ! He didnt even let me see the repair order. Maybe he thought the big words on it for too much for me to handle. SMDH! After insulting my intelligence, more BS followed. The 29-Point Vehicle Inspection stated my brakes passed. Im still waiting on a resolution. I just want to thank the salesperson, Eric, who sold me the unsafe vehicle that transports kids frequently; and to thank the service department for their wonderful (NOT), unprofessional service. So buyers please beware. This dealership is no better than a buy here, pay here lot in the backyard of a singlewide.

granny1387

11 de abr. de 2012

We came to the dealership because we had heard good things about it from other people, we had decided to look at used vehicles and try to find a good deal.When we got there there was no pressurew, the people were frendly and helpful, they found a vehicle to fit our needs and our budget, and that is why we bought from Big O Dodge, I would reccomend the dealership to anyone that would be lookimg to buy and of course I love my 2007 Chrysler Aspen Sincerly, Gail Reedy

carriemccain

11 de abr. de 2012

We talked on the internet first and then visited twice. We dealt with a different sales person each time but everyone was consistent. We got what we expected for our trade and we left with a new truck.

DrMarjie

18 de feb. de 2012

I bought a 2003 Nissan Xterra for my teenage daughter. I told them that all I wanted was a reliable car for her. The first time that I drove it after purchasing (my daughter doesn't have her permit yet), it was "screaming" when I turned the wheel. Took it back, and they told me that that was normal as "some newer cars make that noise to alert the driver that they are turning the wheel too sharply". Within 100 miles, it was leaking all over my driveway and couldn't be driven over 65 without shaking so bad that my shoulder hurt trying to hold the steering wheel. After repeated calls that were unreturned, the used car manager, Kenny, called me. He was the rudest person that I have ever spoken to. He told me "tough luck" - "that's what you get when you buy a used car" - "next time, buy a new one". My salesperson, Bill C., will not answer my calls - and,reneged on his promise to supply new car mats and a cargo shade. They are all fraudsters ----- stay away.

kates2011

31 de mar. de 2011

These guys are awesome! I really appreciated the time they took to explain everything with no pressure to buy extra items that were not necessary. They were extremely nice, fixed my car quick, and got me back on the road. These guys are awesome and I will definitely be coming back and recommending Big O to everyone! Thanks guys so much!

darla123

23 de mar. de 2011

This dealership rocks. I had such a great time getting my car here. Everyone was very Nice and polite and they treated me with respect. From the moment I walked in I knew I wad going to leave with a nice car. I will tell friends and family to come here. Their customers come first.

tinag

10 de ene. de 2011

Good salesman. Great selection of vehicles to select from! I had such a wonderful experience. Everyone was very professional and honest. I know for a fact that I will come back to purchase many more cars. Thank you guys for everything and a great deal.

Beverly Mathis

5 de dic. de 2010

We had decided on a price and payment.While dealership was checking credit report,We went to get a bite to eat.It was 1 o'clock,told Nick Hill we'd be back 2 o'clock.Got back to dealership at 1:50,and Nick and some other salesmen,had sold the truck that we had been there all morning working out a deal on.As soon as we walk back in dealership,one of the salesmen that was working out a deal with the truck that was supose to be ours,said to the custumer's sitting in their office(look who's back)like they didn't know we'd be back.as soon as the custumer heard that He started signing papers. I feel that was a very bad way for Big O Dodge to do us and the people they suckerd into buying that truck.

innovative

24 de ago. de 2010

We went to Big O after we had visited four other dealerships. Brian and Kyle made us feel like old friends! By far the best buying experience we have ever had! The price was the best we found too...some of our family has already bought from Big O because of our experience as well! Thanks to everyone there and we will see you next time we need a vehicle.

jm15

4 de feb. de 2010

I took this vehicle in to have an electrical problem troubleshooted. When I picked it up a week later the problem was not fixed and the drivers seat had cracks in the leather about 1 1/2" in one direction and 3" in the other direction. I spoke to the service manager and he claimed they didn't cause them and the service associate claimed it was that way when the vehicle came in (which I know it wasn't!). I understand there are lots of dishonest people out there, but I am not one of them, and it is frustrating that they would not admit they did it. Now not only is the original problem not fixed, but I have to shell out $100+ to get the leather repaired!

raysimmons

7 de ene. de 2010

Mr. Peoples was very informative and professional. I felt very much at ease while browsing the inventory with him. I also feel as if my decision to "shop" here was a good one! I drove in with a 98' Dakota and drove away with a 2009 Black Dodge Charger.

mamitche

6 de ene. de 2010

Josh Moore, internet Sales, is a super cheesy salesman - very classic. The dealership is very High pressure with multiple people coming from everywhere wanting to know what it will take to make the deal. Finally we just left and they followed us out the door. They were bad on price, customer service, and all around selection. For a dealership that sales new vehicles, they had more used cars. This dealership is probably soon to be extinct. Avoid this dealer.