cehall

7 de mar. de 2016

we came to find a good used truck and we got one for a great deal

Stephen F

3 de mar. de 2016

Thanks to Melissa, Danny, and Brandon. Truck is awsome , thanks for the buying experience. Go see these guys, leave in a new Chevy.

MichaelW

25 de feb. de 2016

Provided a loaner car, worked with GM to cover repairs under warranty, fast courteous service.

GrimesQD

20 de feb. de 2016

really had a great buying experience here people were nice price was good easy to work with

Mark E.

19 de feb. de 2016

Had great experience purchasing a used Escalade from Mr Clampitt.

DLaff23

17 de feb. de 2016

Extremely helpful staff! Great people and great experience.

Heber C Harris

23 de dic. de 2015

Battlefield Chevy service staff are very to the point and are so very friendly. I have always enjoyed my visit there. They service my car fast and go over all that was done. A great bunch of people. Thanks again

Richard

12 de dic. de 2015

Buying a car at Battefield was an easy process. Would recommend a friend to check them out.

DB

3 de dic. de 2015

It was easy to make an appointment for my 2015 Cruze at the time and date that fit my schedule. One hour was all they needed and I was on my way. I will return to Battlefield of Culpeper for my future automotive needs.

Nascarfan

20 de nov. de 2015

Thank you Anthony Marshall and the rest of the staff for the service provided in my vehicle purchase. I not only got a great deal but Anthony also took care of my rental return. I will refer everyone to Battlefield.

O'Connor

20 de nov. de 2015

I give 5 stars to quality and customer service. From making my appointment to waiting for service to be completed my overall experience was wonderful. This is the second time I have brought my vehicle here. I live at 40 minutes away and it's definitely worth the drive to get this type of attention and respect. I highly recommend this dealership.

CG Feldman

9 de nov. de 2015

The service department at Battlefield was first rate. Josh at the service desk was very professional and polite. Overall he made the experience a pleasure. Will definitely use there service department anytime the need arises.

Rae Pilgrim

2 de nov. de 2015

Excellent service even with the changes at the dealership!!!

Sharon Merryman

29 de oct. de 2015

Great service, didn't take long for the oil change and inspection.

Josh

26 de oct. de 2015

I found the car I wanted online and set up a time for a test drive later that day. The car was parked near the office when I arrived and was ready to go. Fair price, good service, friendly people. I would definitely consider buying another Chevy from Battlefield in the future.

Mike

16 de oct. de 2015

John Clampitt was very helpful with my purchase. He and the staff stayed late the night before and the next morning was ready to close the deal. I will be talking about this dealership back home next week.

jm

4 de oct. de 2015

Battlefield beat the dealerships prices in my area by 4k for a new Colorado. Was well worth the 6 hour round trip drive. Anthony worked hard to find the exact truck I wanted. Brandi explained the financing thoroughly. Very satisfied with my buying experience. Thanks again

Camoman

30 de sep. de 2015

Our entire experience couldn't have been better. Our sales rep, Kaitlyn, was outstanding and worked within our budget. Our finance manager, Brandi, explained in detail our payment and the process on how he arrived at the sum. I would highly recommend this dealership to family and friends. P.S. This is our 8th Chevy.

Natalia judez

26 de sep. de 2015

I had an excellent experience with battlefield. We really enjoyed the service that Michael St.Onge provided. He was very friendly and it made us feel like valued customers. I have had the car for almost two months and it has been great. I definitely recommend both battlefield and Michael St.Onge's service.

RonLazaroJr

25 de sep. de 2015

I was in the Market for a work truck. I put in a few feelers and Battlefield reached out to me first via text messages. Michael and I text throughout the day of my visit and I felt great about my chances leaving with the truck I came to Battlefield for. When I got to Culpepper from Richmond I was even more put at ease when I met Mike personally. He was very professional and took me on a couple test drives. We zeroed in on the truck that I wanted and the buying process was underway. I was very pleased that the staff looked high and low until settling on 7.9% on my behalf, Not bad for a guy with fair credit. Long story short, this was the best experience I ever had in a car dealership and will continue to do business with Battlefield for many years to come. Thank you for the experience.

first ones

25 de sep. de 2015

Overall, I rate this dealership highly because of the personal attention of the salesperson, Michael St.Onge. We were proud to be his customers and he made us feel as if he was genuinely interested in serving us and helping us find the right car. Even though buying a new (used) car is not my favorite activity, he made the experience better. The others onsite were also good to work with, and I appreciated their "team" feeling. (For the facilities, things like upholstery in the office/showroom need a little attention. ;-) ) Still we drove far to get the best deal. Thank you for your service.

PanMan

24 de sep. de 2015

I had mike St.Onge, he is a great listener, not pushy at all and he stays in full contact with you all the time. They also worked with me on scheduling which was wonderful. The only bad things I have to say about the dealership is that they gave me a horrible rate on my trade in, which don't get me wrong I still accepted but shop your vehicle around first before considering a trade in. Also the 2009 Chevy Malibu I bought, was clean and all the electronics worked except the back door actuators, which mike told me about before I bought so it wasn't a deal breaker. The thing I noticed about the car when driving was the shifting was a little jerky. So I got an appointment made and they kept it for a few days and claimed that they replaced the engine computer, which I was happy about. The only problem is the issue continued to persist, the light didn't come on anymore but I could still feel a bit of jerkiness in low gears, the mechanic said it was all good and that they didn't feel or find anything else wrong and that there isn't much they can do unless they get an error when hooking it up to a machine. Everything was great, except my car doesn't run as smooth as it should.

Ronald L Lazaro Jr

22 de sep. de 2015

First of all, dealerships are notorious for hijacking a person's day. However, I didn't get that feel from Battlefield thanks to Michael St. Onge. The whole process was pleasant and I walked away feeling very satisfied. Mike was not only professional but her was very personable as well and to me that is key. I didn't feel like I was just another customer. I felt like everyone was working together to make my experience a good one. Thanks guys. I am looking forward to doing all of my business with you.

Martie

17 de sep. de 2015

I came into the dealership and was very lucky to be approached by Anthony Marshall. He was a pleasure to work with. He was very patient and made me feel very comfortable. Anthony was able to get me in a car with very little trouble and retain financing. I would definitely recommend him to all my friends. He made this totally "painless"!

J. Boice

12 de sep. de 2015

I was in search of a specific experienced car. I performed an extensive internet search and located six vehicles to view. The farthest away from my location was Richmond, Virginia. I tested four, some were local to my location. I almost purchased one of those vehicles. The vehicle at Battlefield was not that far from home and advertised in a way that "ticked all the boxes". So on a whim, my brother and went to preview the vehicle. Even though the car wasn't a perfect specimen, I purchased the car, and Mr. Clampitt our salesmen was more that hospitable. I would mind buying another car from him and the Battlefield dealership. JB

L. Cosslett and S. Neville

18 de ago. de 2015

Anthony Marshall was gracious, friendly and attentive to our needs when we were looking for a new truck for our business and personal use. He didn't try to sell us more than we needed and worked out a great price with our trade-in and incentives. Anthony was a great front-line representative for Battlefield Chevrolet. From there, the whole staff, Jim, Brandon and Emily, was courteous and worked with us to fit the truck we wanted into our budget. Thank you to Anthony Marshall and the entire Battlefield family.

JimatLKA

26 de jul. de 2015

Our third car from Battlefield and with such friendly and prompt service we will continue to return to Battlefield.

Jessica Taylor

23 de jul. de 2015

Just bought my first used car from Kaitlyn Hirst at Battlefield Chevrolet . The transaction from the first look to final purchase was smooth and I felt no pressure from anyone to comprise my expectations for the car I wanted or for the service I expected. HIGHLY RECOMMEND Kaitlyn and this dealership!

ChairMan

22 de jul. de 2015

Good people to do business with any other words would not be necessary except they are required by the site

Les and Bonnie F.

19 de jul. de 2015

In today's world it seems as though the term "put the customer first" is lost in the hassle to make money. Unfortunately, this new mind set seems to be entrenched in the automotive sales industry, at least in the Lynchburg area where my wife and I live. We saw some of your vehicles on the car gurus website and thought we'd give you a try. At the very least we'd have the afternoon together as a "mini date". My first dealing with your dealership was by email with Shawn D. who was polite, knowledgable, and expedient. When he found out he had a prior commitment at the date and time my wife and I were coming he made arrangements for another salesperson to step in. That person, Darien D., did a superb job and truly listened to what we wanted, needed, and most importantly, what we were able and willing to do financially. As a consequence of Darien and Logan G. going the extra mile to the extent of lowering the price of the vehicle AND the interest rate, we made a purchase of the perfect car for the needs of my wife instead of a lower priced vehicle that was "good" but not "perfect". Service worked on the car, turning the rotors and checking the break pads due to an issue that arose during the test drive and checked it over one last time before detailing and getting it ready for us to pick up the following day. Again, our overall experience with Battlfield Chevrolet has been exceptional and well worth the trip up from the Lynchburg area (2 hrs away). We will most definitely return when we are in the market again for another vehicle. I can't guarantee anyone else driving up from Lynchburg but I can assure you that it won't be because we're not singing your praises. Thanks again and congratulations on hiring great people and instilling in them a mindset of excellence and putting the customer first. GREAT job!

Marshall99

15 de jun. de 2015

Called about a used vehicle. Took 4 days for them to get back to me when i called out of state. Dealed with a guy named Nate. Asked for pics of engine bay instead they sent me pics of the car pics that was listed on there website that did not show the pic i requested. Then when i asked for more engine bay shots they send me pics of the battery. Clearly they must had been hiding something. I also asked for pics of the underbody if it had rust and they send me very blurry pics and said it looked good for it's age. What kind of sales and service experience is this? Would i drive down 7 hours to look at a rusted up vehicle? NO i would not. I told the guy i need engine bay pics twice no reply then said "thanks for your time i will look elsewhere" He said "Ok, good luck". Clearly they don't want business or care for the customers needs. F rating.

Dr. William Wilson

3 de jun. de 2015

My check engine light came on. I had a busy schedule planned for the week with filming and teaching I needed my transportation. Josh said, "Dr. Wilson bring in your Camaro. we will get it on the machine for you." Not only did they get it on the machine, they explained where they were in the repair process. Since it was closing time and they weren't completed with the repairs, Josh provided me a loaner car so I could continue with my busy schedule. A home town dealer that always puts its customers needs first. Thanks for always providing outstanding customer service. Dr. William Wilson

Happy Customer

31 de may. de 2015

Good dealership and reliable service. Have been doing business here since 2008. Have been very happy with cars purchased and the service work done since then. Only place we take our cars for service since we bought them. Very reliable and nice people to do business with.

very disappointed

28 de may. de 2015

I was in love with Culpeper chevy dealer came In 2013 brought my first new car allways get it service here even though I pass another chevy dealer on the way there . Just because I brought from them and I wanted to keep being a great customer in tell the day they did a recall on my car ! After doing the recall my tire senor didn't display on the inside my car was quickly told me they didnt do it and had to wait 20 mins for a manager . The manager was no help at all tried to come up with many other reason why there shop didnt do anything wrong long story short came up with a lie saying they couldn't fix tell the next day to bring it back so I went to a different chevy dealer took them 5 min to reprogram the tire senor my car and still never receive a call back from the chevy dealer in Culpeper to see why didn't I return for them to fix my car ! Me,my family or friends won't be buying or servicing our car there again.

Loretta and Tim Nisly

23 de mar. de 2015

Battlefield and salesman, Ronnie Harper worked very hard and efficiently to meet our limited time frame. Everyone was pleasant and exceeded our expectations. Even when we discovered the defroster was not working properly on day 3, they fixed the problem without delay, and without charge. Michael Pearson was awesome in the service department, along with Sally and Brandon. Thanks Ronnie for selling me my 2010 Chevrolet Equinox. I love it.

Happy Customer

19 de mar. de 2015

I was referred by a friend to Glenn T. at Battlefield Toyota and I could not have been more pleased with my experience buying a new car. Glenn was courteous and straight-forward. He had the vehicle I was interested in detailed and waiting for my arrival on the day I came in to test drive. He was also very knowledgeable about the vehicle. Glenn made the process of buying a new car as stress-free as I have ever experienced. I highly recommend Glenn T. and Battlefield Toyota.

GoPATSfan

18 de mar. de 2015

No Haggle Pricing=took a week for them to agree on price with me; Setting Appt w/Salesman=great until another customer w/o appt shows interest in a vehicle; Paperwork Process=rudeness when I asked for copies of documents that I signed; Charging Tax on a Processing Fee=?? never seen this before; Crowded Lot=almost non existing customer parking; Facility Itself=very clean and nice inside; "New" Used Car=Love It!

Mike Brown

16 de mar. de 2015

Glenn at Battlefield is great! He was fast and efficient. I met him in the parking lot and he was a real advocate for me and my wishes. I am definitely going back to Battlefield for my next car purchase. I have been bragging to my friends about our new Traverse and telling everyone about how helpful Glenn was.

Todd

16 de mar. de 2015

I have purchased many cars over the years and have always gone to northern Virginia/Maryland. This is my first local car purchase. I was pleasantly surprised that Glenn was able to match any other deal I found and because of this and his persistence in finding exactly what I wanted and the ease of purchase, I will definitely not hesitate to come back to Battlefield again and deal with Glenn.

A & J Jenkins

16 de mar. de 2015

We were looking for a specific car and found out through their online search tool that Battlefield of Culpeper had one in stock to test drive...I made the inquiry the day of a bad snow storm and they were closed, but the very next day, Glenn Thompson replied to my email and had the car cleaned off and ready to go the next day for us to test drive. We also told Glenn that we were interested in a Ford Explorer and Glenn had someone from the Ford section bring the car up to us and explain all its features and sent us on our way for another test drive. We had our 1 year old daughter with us, and they were very accommodating and allowed us to put our car seat in both vehicles, which was a great way to see how well it fit in each car. Glenn was very knowledgable about the car...he knew all the specs/features and helped us when comparing both vehicles we were considering; such as how much value the vehicles retain years later. We were also interested in adding cross bars to the vehicle, and Glenn called us the very next day to let us know the cost to add those to the car. We love our 4Runner and would return to Battlefield for another purchase.

Erin O.

16 de mar. de 2015

I had a great experience at Battlefield Toyota! This was my first time purchasing a car and they made the whole car buying experience so easy! Glenn T. was super helpful and answered all of my questions. I am very pleased I did business with them and I would recommend them to anyone looking for a new car.

RC

16 de mar. de 2015

Battlefield Service Center continues to truly impress me with their customer service focus and quality. I recently had them put a new engine AND transmission into my 2007 Suburban. The transmission job was over the holidays and even though the service manager had to deal with unexpected challenges beyond his control, he made absolutely sure I was covered. To mitigate the longer timeframe, Battlefield provided me with a loaner vehicle and continually kept me up-to-date on the status of the job. Always honest and straightforward, the Service staff truly made me feel taken care off. Sally, Mike and Brandon were an outstanding team. Brandon, as service manager, went out of his way to let me know how the job was progressing, keeping me reassured and confident my truck was in good hands. Battlefield truly "owned" this repair, making sure it was done right, and Brandon's leadership is the kind that makes for an outstanding organization. I would highly recommend Battlefield to friends and family. As an active duty military member, I am happy to say that Battlefield proudly lives up to their name. Update: It's been 4.5 months since the engine was installed & it runs perfectly. It's been 2.5 months since the transmission was installed & it also performs like new.

Dan

16 de mar. de 2015

I recently bought a 2010 F-150 from Glenn. He did a great job ensuring that I understood everything. Glenn was very knowledgeable about the truck and helped to ensure that I received the small things that are often overlooked in a used vehicle. Glenn also did a great job in presenting me the sales numbers without feeling pressured which is often a problem at other dealerships.

tundrafans

16 de mar. de 2015

Our family had a very positive truck buying experience at Battlefield Toyota with the help of Glenn, our salesman. Glenn was easy to talk to and undrestore what we were looking for in a truck for our family. The looking and buying process was, therefore, easy and smooth and not long and drawn out.. we were very pleased with the price and quality of service.

J Melampy

13 de mar. de 2015

After having a bad experience at another dealership, Glenn listened to our needs and was very attentive and responsive to our requests when leasing a new Toyota Camry at Battlefield Culpeper. Glenn was very knowledgeable in all areas of each car he showed to us and patient in helping us choose the right car for our needs. My husband and I were impressed with the sales team. Our Sales consultant was Glenn Thomson, Harry Zagami was the new car sales manager and Kevin Chisholm was the finance Manager Harry was diligent in tracking down just the right vehicle for us! Kevin was very professional and knowledgeable in helping us determine our needs in this lease. Overall our experience was Stellar! We are so pleased and excited that we were able to find such able services in our own city here in Culpeper. I understand the new facility will be open very soon right next door to the offices we were at. Glenn took us on a tour of the new service center areas and they will be so handy to have so close to home! I will be telling my friends and family of your great salesmanship. Thank you again for making this experience such a pleasure!

Paul & Joan Fries

5 de mar. de 2015

We found Glenn Thonpson very easy to work with. He answered all our questions and would buy another car from him.

Darren Bryant

5 de mar. de 2015

I was absolutely impressed with Donald Robinson's knowledge and style of salesmenship ( if that's a word lol) He came across as confident and honest which is very important to me

MIKE T.

5 de mar. de 2015

TOOK MY TUNDRA TO BATTLEFIELD TOYOTA IN CULPEPER TO CONFIRM A $4000.00 REPAIR RECOMMENDED BY WARRENTON TOYOTA. SERVICE MANAGER AND HIS STAFF WERE VERY DETAILED IN THEIR EXAMINATION AND TROUBLE-SHOOTING OF MY TRUCK. THE PROBLEM TURNED OUT TO BE COMPLETELY DIFFERENT THAN DIAGNOSED BY WARRENTON TOYOTA AND THE PROFESSIONAL FOLKS AT CULPEPER TOYOTA KEPT ME FROM MAKING A $4000.00 MISTAKE BY APPROVING UN-NEEDED REPAIRS FROM WARRENTON TOYOTA. MANY THANKS TO THE GREAT FOLKS AT CULPEPER BATTLEFIELD TOYOTA. I'LL BE BACK!

Jessy

3 de mar. de 2015

This has been, by far, my best car buying/leasing experience. I leased a brand new 2015 Toyota from Battlefield Toyota, I had spoken to and arranged just about everything with Harry and Glenn before I went down there to get the car. I let them know that I didn't want to spend too much time there since I already had decided on the car that I wanted. By the time I got there, they had the car pulled up and the paperwork just about ready. Much to my surprise (and unlike other dealers) there were no hidden fees and no new negotiations at the last minute. Everything that we had agreed upon was exactly the deal that I was looking for and the deal that I got. I have never had a more pleasant experience getting a car and I will most definitely recommend this dealer and the sales team to others. Glenn and Harry were exceptional.

david&eliza new car lovers

3 de mar. de 2015

our experience at battlefield toyota was excellent. our salesman donald robinson was the best he answered all our questions, took time explaining everything to us, he was so helpful. i would recommend anybody to go to battlefield toyota in culpeper va. just ask for donald robinson he will treat you right guaranteed

Rose

2 de mar. de 2015

I had an excellent customer service experience with Glenn. I drove for two hours to go get the car and when I got there the organization was impressive. Glenn Thompson made the transaction very smooth and stress-free for me. The car was already all washed and sparkling clean and he got the administrative paper work ready even before I arrived there. I will definitively come back to do business with you guys in the future.

Loren T

2 de mar. de 2015

Glenn was great!! We were on a time crunch due to work schedules and life, and he was so accommodating. He had everything ready to go and made the entire closing process run so smoothly and stress/hassle free.

Josh

2 de mar. de 2015

We purchased a Certified 2012 FJ Cruiser from Glenn Thomson on 28 Feb 15. With the FJs becoming scarce, we drove 2 hours from Annapolis, MD to view the vehicle after having viewed several others in MD. I wasn't in the mood for any run around once I got there, needless to say. Glenn met us in the parking lot and I was happy he was the one that did. From the moment we arrived he was great to work with. We actually had to wait for another customer to test drive it and "deal" on it that arrived just before we did. Glenn kept us up to date and accommodated until we were able to discuss making a deal on the vehicle. After coming to an agreement on all the details, we drove home happy and satisfied with the vehicle and deal. If Glenn is still there, I wouldn't hesitate to make the long drive again if and when the time comes to purchase another vehicle.

Hugh

1 de mar. de 2015

We are more than satisfied with our purchase. It was a 2013 Certified Toyota Avalon in like new condition. Our salesman, Glenn Thomson, did a great job in explaining all the bells and whistles this car has. He setup our blue tooth and showed us how to use all the options this car offers. We are well satisfied with the sales price. We would recommend Battlefield Toyota as a place to consider if planning to purchase a new or used car and Glenn as your sales person.

RNHill

1 de mar. de 2015

Glenn at Battlefield Toyota was great to work with- very responsive, listened to my needs, and worked to meet them. His level of customer service far surpassed Brown and McDonough. I worked with him by e-mail and phone ahead of time and when I arrived at the dealership he had everything arranged so that I could get in and out. I highly recommend him as a sales consultant.

jbiml

27 de feb. de 2015

We had a good experience with Glenn T. He was professional and helpful.

Kailey

27 de feb. de 2015

This has been the best car experience I've ever had. I was a regular at Buy Here Pay Here dealerships until i met Glenn. He was truly the BEST Sales Representative I could have! I was having trouble qualifying due to having NO credit history but Harry, the new car manager and Glenn worked long hours of overtime and came in on the days they were off to get me into a brand new 2015 Toyota Corolla. Everybody here at Battlefield Toyota were extremely helpful and a real pleasure to work with. I would recommend this place to anyone and i know where I'll buy my next car!

MyName

26 de feb. de 2015

I had an excellent customer service experience. I drove for two hours to go get the car and when I got there the organization was impressive. They made the transaction very smooth and stress-free for me. The car was already all washed and sparkling clean and the administrative paper work was ready. I will definitively come back to do business with you guys in the future.

jbiml

26 de feb. de 2015

Overall, a good and relatively efficient experience.

Tanya Brewton

26 de feb. de 2015

Glen is all about customer service. He is friendly, knowledgeable and made my car buying experience a breeze.

Carrissa

26 de feb. de 2015

This was by far my best car purchase ever!! I emailed the dealer on a Saturday evening. Within an hour Glen gave me a call back. He answered all my questions quickly and was very efficient. By Monday morning all was approved. Glen even stayed late so I could get my car that day. I drove in the car was emaculate!! Very clean and it looked exactly as they had it displayed on their website. After the test drive they got me in to sign the paperwork and a few minutes later i was heading home in my new ride. There was no hassle and Glen even called to make sure I was satisfied with my purchase the next day. I will definitely recommend Glen to my friends and family.

Amanda Weaver

22 de feb. de 2015

My husband brought me to Battlefield Toyota to purchase a new family car and trade in my 2009 Ford Escape. We had the pleasure to work with Glenn Thomson who coincidently sold me my first used car 3 years prior at a different dealership. Glenn was an amazing salesman who was very knowledgable on the all the cars we questioned, he didn't try to push any vehicle on us that we weren't interested in, he was very personable and easy going. We finally decided on the 2015 Toyota Highlander LE! When it came to finding the best deal for our trade in and purchase he actually fought to get us the best pricing! After all the papers were signed he continued his great customer service by showing us all the features in our new car. We were very happy to drive away with our new family car!

Sharon E Lamm

22 de feb. de 2015

I was very impressed with the friendliness of everyone involved. I got there close to closing& Glen assured me , that it wasnt a problem. He didnt make me feel rushed & made me feel very comfortable . Nor did he push me in anyway to make a discision. He was very polite & joked with me . Very pleasant expierence meeting him.& would recommend him to my friends & family.

Kim Norman

21 de feb. de 2015

Our experience was awesome! Our salesman Shawn was awesome! Such nice people!

Cindy Rodriguez

19 de feb. de 2015

Battlefield Toyota made me feel like I was making the right decision in purchasing with them, especially with the help of Anthony Cook he made me feel that I was making a secure and right decisions, made everything run smoothly, no complaints happy customer!!! will recommend this dealership to all my friends and family thank you for everything!!!

Darcy H.

15 de feb. de 2015

Glenn Thomson and his team at Battlefield Toyota/Chevrolet did an outstanding job, starting with great responsiveness to my inquiries, excellent communication regarding vehicle details, making arrangements for a test drive and working with me regarding payment arrangements. I would highly recommend Glenn and this dealership.

Kirsten

12 de feb. de 2015

Najeem Dore at Battlefield was absolutely amazing!! Everyone was extremely helpful and their customer service is the best!!

Patricia Lawson and Larry White, Jr.

11 de feb. de 2015

My son, Larry White, Jr. really needed to trade in his 2006 300 for another used vehicle due to all the maintenance problems and repairs he had been experiencing recently. We went to Battlefield Toyota in Culpeper, Va. and met with salesman, Mr. Donald Robinson. Before we knew it, Mr. Robinson had us leaving the dealership in a brand new 2015 Camry. Mr. Robinson was very knowledgeable and instrumental in explaining all the great benefits of purchasing a new vehicle versus another used vehicle. Mr. Robinson was very courteous and delightful to deal with. In my opinion, Mr. Robinson is a great asset to have working for your auto dealership, Battlefield Toyota of Culpeper, Va. I will be recommending all my friends that are interest in purchasing a new or used vehicle to definitely go and see Mr. Donald Robinson of Battlefiled Toyota, Culpeper, Va. Many thanks for such a wonderful experience in purchasing a new vehicle! Patricia Lawson and Larry White, Jr.

larki40

7 de feb. de 2015

Thank you for all the help and your very kind friendly staff,,especially Luke in the new car department, very knowledgeable and easy going. We bought a new 2015 Rav 4 and just got it home,,a wonderful riding auto,,love it,,thanks to the whole staff for making us feel that we were family ,,this is something a lot of dealerships have for got how to do,,would highly recommend this dealership for new or used vehicles>>>Thanks so much again Larry & Kitty Evans Warrenton Va.

JC

1 de feb. de 2015

After a long day of car shopping and the last stop I planned on making for the night I found myself on the battlefield lot in culpeper Virginia. A salesman approached by the name Anthony Peppe who seemed very knowledgeable about the cars I was interested in. I am not the easiest person to deal with when it comes to car buying I know exactly what I want and what I am willing to pay. Understanding this Anthony made his introduction and left me to my shopping which was exactly what I look for in a salesman. When it came time to sit down I felt as though he was willing to not only get me the best price for my trade in but also the best price on the truck I was buying. I have bought from battlefield previously and would recommend them to anyone in The market for a new or used vehicle. If you find yourself in the market for a new or used car do your self a favor and give them a chance to earn your business. Personally I would recommend Anthony Peppe he seems to be fair, honest and willing to go the extra mile to make sure your satisfied with the product you purchase.

Brian and Ellen S

31 de ene. de 2015

Najeem worked with us from the beginning, over the phone. All details were discussed over the phone so we only had to make one trip to Culpeper, and that was to purchase our RAV4. They made themselves stand out the most amongst other dealers we worked with. They stayed extra late to wait for us travel out and were still patient going through the paperwork...even took time for a test drive. We were beyond pleased with our experience!

Charles and Patricia baker

30 de ene. de 2015

We bought a new 4Runner from your dealership the 20th of January Glen Thomson was our salesman and he was very knowledgeable and helpful with our choice. He is an asset to your dealership. PS On another note and this has nothing to do with Glen, I was very disappointed that we did not get the free oil change along with free inspections for as long as we own our new car! The first 25,000 mile is a given but other dealerships will give you the free oil an inspections when you buy a new vehicle. I know this because we bought a new 2009 jeep and the free oil change and inspections was included. We would like The free oil changes included! Thank again Glen for your salesmanship with our new vehicle.

Lydia

28 de ene. de 2015

My husband and I purchased our second Toyota Highlander on January 23 from Battlefied Toyota. The salesman, Glenn Thomson, and the sales manager were very courteous and polite. They did not have the color we wanted but were able to locate one and have it the next day. Glenn was extremely helpful and thorough explaining the details on the new Highlander. Would purchase another vehicle from this dealership.

Alita and William Gilliom

26 de ene. de 2015

My husband and I came in to see Anthony Cook with the thought of purchasing 2 new vehicle's and trading in a mini cooper and a corvette. They gave us a great deal on the car's we were looking at plus more than most on our trade-ins and the interest rate was excellent! We had such a good experience with Anthony, that we decided to come back in a week and purchased a new corolla for our daughter. Same as before they gave us a great deal on her trade in and the rate was great. My husband and I will recommend Anthony at Battlefield Toyota to all of our friends and family.

Kayla

5 de dic. de 2014

I have been to a few dealerships in Culpeper, VA and I have to say, Battlefield Toyota definitely has the most caring staff. (I was shopping around to trade in piece of junk car and no other dealership would even give me the time of day.) Ashley Rutherford was my salesperson and she was amazing! She talked with me through messaging all day on the day before I came to the dealership. I definitely wasn't the easiest customer to work with, but she got the job done and made it possible for me to walk away with my brand new 2014 toyota Corolla! I'm in love with my car and I don't think I'll deal with another dealership other than battlefield toyota. Thanks battlefield toyota and a special thanks to Ashley for being a great, caring salesperson!

JB

26 de nov. de 2014

Recently purchase a Scion and a Tundra. Ashley was very knowledgable through the entire process. I was browsing several models and she impressed me with her knowledge of so many different models. She made me really want the car by quoting performance numbers, fuel economy comfort/ ride quality and most importantly reliability and repair costs. I found that Toyota products have the most reliable components at american made prices. That knowledge really helped me get into a car that i would really love and saved me a lot of research time. She was especially passionate about the Scions, Tundras and Corvettes. If your shopping for one of those models especially, see Ashley for great assistance. I will definitely be a returning customer. I had excellent assistance with financing my vehicles and i felt welcome as soon as i walked through the door The whole Battlefield experience was very cordial and pleasant for me. Thanks for your awesome customer service Battlefield and Ashley! I love my new cars!

Tim Williams

23 de nov. de 2014

No discussions or haggle room on price. No intertest in my trade in or cash available. Didn't even bother with a credit check. Really seemed like they had no interest in selling.

Thurnell Outlaw

10 de nov. de 2014

I purchased a car from battlefield dealership in October and was told that they would get my permanent tags . My temp tags are expired. I called the dealership two weeks before the tags expired and still did not receive my tags or a new set of temporary tags. I feel like I have been taken advantage of. My first and last dealing with this dealership.

RC

6 de nov. de 2014

Battlefield made a big job seam easy, putting a new engine into my 2007 Chevy Suburban. It's only been a couple days, but so far I am thrilled. No blinking dash lights and crazy electronic issues. Runs like a brand new truck. The Service folks were exceptionally friendly and helpful and our Service advisor, Mike, gave us a great deal, supporting my family with a military discount since I am actively serving in the US Navy. Would definitely recommend Battlefield.

Jennifer

30 de ago. de 2014

Glenn Thomson offered excellent customer service throughout the purchasing experience. Glenn, along with his manager Lee, quickly handled any issues free of charge. This is my first Certified Used Car purchase and I am very pleased with Battlefield Toyota!

Laura Jenkins

14 de ago. de 2014

Mrs. Walker went up and above to help me today. Showing the cars and driving the cars. I appreciate all the work she did for me today. -Mrs. Jenkins

Mike

8 de jun. de 2014

Just wanted to drop a quick note of thanks to your dealership. On Friday, 6 June, I was traveling for work and got a flat tire light in my car. Luckily, this dealership was close by. Even though the dealership didn't open for another 30 minutes, the service manager, Brandon, and one of the technicians, TJ, were able to help me out and quickly get me on my way without missing a beat. Thanks again for your help.

red rider

17 de mar. de 2014

Just talked to them on the phone (did not buy). Seems like a professional and honest group.

Clif Shifflett

20 de feb. de 2014

My wife and I picked up our VW from Valley VW in Staunton where repairs were completed. The repair bill was taken care of by Battlefield Toyota. They accepted responsibility for repairs that were conducted at their facility and made it right. Could not ask anymore from a dealership. Clif and Tina Shifflett

Clifton Shifflett

17 de feb. de 2014

Today at 9:12 AM We recently purchased a vw from you approx. two weeks ago. My wife and I took it on a road trip over this weekend to Maryland. After arriving in Maryland, a rubbing noise started in the left front of the vehicle. I was able to get it to a repair shop within two miles, to have it looked at. The shop manager asked me to come out into the shop and he showed me where the top caliper bolt was missing and the spindle threads were stripped. The manager temporaily fixed it to get us back home. We had to spend the night because we did not want to get stranded in the dark on the side of the road. We made it back to Fredericksburg when it started rubbing again. I called for a tow truck and had it towed from Fredricksburg to Staunton and dropped it off at Valley VW where I am waiting on a estimate. I know your shop had this particular bolt out twice repairing the pads and then repairing the sensors. I will contact you when Valley VW gives me a estimate. After two emails to the general manager, there has been no response. My wife and I could have been hurt because of their poor service on a brake issue. Thank you Clifton Shifflett

Brandon

7 de feb. de 2014

I bought a suburban from them last week and was amazed at how nice everyone was and how quickly the loan was able to process. That was about the last good thing that happened. On our way home (over 2 hours away) we noticed that the truck was starting to pull and that we did not get everything we thought was going to be in the car. Plus they left the truck on E when we got in to drive it away which I have never seen a dealership do before. Overall though we were ok with the purchase because Kristin had been so helpful to deal with and the promise from the manager that said "we are a small dealership and are looking to keep it that way because we look after our customer and stand behind all of our sales." Just one week later the radio broke and I called up there to see if I needed to drive all the way up there or could I go to someone local around me to get it fixed knowing that "they stand behind all of their sales". As soon as the manager got on the phone he explained that electronic problems such as this happen and that they will diagnose the problem for free but won't pay for the repair. In other words meaning you can bring it here for us to fix it so we can make more money off of you. I asked him what he meant last week when he said they stand behind every vehicle they sell and he had no answer. I believe that they put the band aid on the problem sold the truck and had it in the back of their minds that it would our problem soon. This dealership gives all car dealers the bad name that we all hear about time and time again. Good luck to anyone who deals with them but if you choose to do go see Kristin she is very helpful.

Clif Shifflett

2 de feb. de 2014

On Feb 2,2014, my wife and I went into the dealership twice, once at 0900 am and test drove a vw suv. We could not come to a price so went and looked at three other vehs and at 0300pm I contacted this dealership and stated we would pay there price and would be there at 0400 pm with a check. Arrived at 0400pm, sit down with a salesman and hammered out the details(remember no financing was needed). At 0600pm still waiting, I asked the finance mgr if we were going to make a deal and all he could do was stutter. We walked out and as my wife was about to get into our car, the used car mgr and finance mgr came outside and started hasseling my wife at which time she had a few choice words to say and they went back inside. If this is how they sell cars, I guess another auto business will eventually buy them out like Charlottesvile.

Melika

2 de dic. de 2013

I bought a used Cadillac SRX from the dealership about two months ago. They treated me very well until I purchased the car but then things changed for the worst. The day I bought the car it was raining and I didn't check all the windows, a week later I figured the front passenger window was not operating. When I contacted the dealer he told me to bring the car in; I was willing to do that even though I would have to drive 2 hours to take it there. The day I was to take it, the dealer called me and stated the only thing they could do is diagnose the problem but they will not have the parts and suggested I take it to the nearest Cadillac dealer, get it fixed and they will reimburse me the money. I did so then faxed them the repair costs and details. Needless to say I had the run around then was told the manager will not approve of the payments. I was doing all the calling and contacting. They did not even have the courtesy to call me or respond to my calls on time. In addition they failed to send my tags on time which almost got me a ticket. I had to take the car to a friend's garage so I would not incur tickets for the 3 days my car was without a valid registration and tag. Overall I had a horrible experience with this dealership after I purchased the vehicle.

Gloria and Robert Jenkins

18 de sep. de 2013

All the guys at Battlefield Ford were great!! very helpful and kept as up to date what was going on

S SHELTON

28 de sep. de 2012

PURCHASED A HIGH END TRUCK AND BATTLED OVER PRICE AS MOST DEALERSHIPS DO. FOUND OUT AFTER BEING TOLD THAT THEY WOULD PAY STOP LOSS INSURANCE THAT IT WAS ADDED ON TO PRICE OF TRUCK ANYWAY. HAD WARRANTY REPAIR DONE AT THERE SHOP AND THEY CLOSED THE HOOD ON WINDSHIELD WASHER FLUID HOSE AND LEFT IT STICKING OUT OF HOOD WHEN I PICKED IT UP. PURCHASED THREE VEHICLES FROM THIS DEALERSHIP UNDER THREE DIFFERENT MANAGERS THEN BOUGHT MY NEPHEW DOWN FROM FAIRFAX TO BUY A TRUCK AND THEY WOULDN'T CLOSE THE DEAL OVER $500.00 DOLLARS? HE WENT ACROSS THE STREET AND BOUGHT A NEWER TRUCK WITH LESS MILEAGE AND MORE OPTIONS THAT SAME DAY. MANAGMENT SHOULD THINK ABOUT CUSTOMER LOYALTY.

Chris

3 de ago. de 2012

My experience with McDonough Toyota was extremely impressive. I Recently relocated to Staunton after leaving Northern Virginia; where I have purchased many cars over the years and this was by far the best and most rapid purchase I have made....ever. My Sales Attendant Jimmy Thompson was marvelous, he was knowledgable about their inventory and he imparted a wealth of information about each and every car I had considered. That made making a decision that much easier for me, because I had not done much research and had no idea what I wanted. Everyone in the Dealership was considerate, warm and friendly yet professional too. They even detailed my car before delivery with a full tank of gas (I do not remember the others doing that). The entire transaction could not have been easier nor more pleasant. I even received a surprise as part of my transaction in the form of additional savings which reduced my payments below what I had expected. I look forward to future car purchases with them, I would not even consider going anywhere else..

Taken advantage of

10 de nov. de 2011

I went to this dealership looking for a new car because my first car was totaled(wasn't my fault). I'm 18 years old and I work full-time but, I also go to school full-time, which I am paying for all by myself. So I explained to the sales person that I honestly am a typical struggling college student. So I told him my price range is 8000-9000 dollars and he found a car that had no sticker price and went inside to ask the sales manager. When he came back out he informed me that the car was guaranteed in my price range. So I looked in the car and took it for a test drive and totally fell in love with this car. So we go inside and start the paperwork and the sales manager comes over and informs me that the car is 12 almost 13,000 dollars. This was after I wasted an hour and a half, at least, of my time. I would never recommend this dealership to anybody. They took advantage of an 18 year old college student and guaranteed me something that was NOT in my price range!!! -_-

Thiel-lover

8 de jun. de 2011

They were the typical car dealer. Bicker with price, ask manager, then bring manager to desk, keep lowering price, then get to the point where they say "What would it take to get you in this car today" then say Can't do that. Did close the deal. Finance department it wonderful and Service was on top of any issues. Even mechanics stayed late to get the job done.