Susan Cordeiro

16 de sep. de 2016

I was impressed with Travis Philbrook's knowledge of the vehicle. Any question I had he knew the answer. He followed up with us after the purchase to see how we were doing or if we had any questions. I have never had a car dealer do that. He made our Audi experience excellent.

StacieAlice78

15 de sep. de 2016

I went into dealership knowing the vehicle I wanted. Travis showed me my options. Test drove. Loved. Purchased. Quick & reasonable. I got price to were I was comfortable and LOVE my Audi!

tsic

12 de sep. de 2016

Purchased our 2nd car here a 2014 Q5, Mike is very knowledgeable when it comes to Audi's. It is a great dealership for sales and service.

mgoodale86

8 de sep. de 2016

Oh a whim my husband and I found the perfect car for our "baby to be". It was time to get rid of the wrangler and buy a more suitable car for a baby. We found the used jeep cherokee on car guru. When we pulled in we were excited to see it was still on the lot. We worked with Patrick, who is a ball of energy and who loves to quote movies. He was upbeat and positive and made us happy to be doing business there. Once the deal was finalized we worked with Eric in finance. He was just as amazing and made our experience even better than what it had already been. Because of Patrick and Eric, I would highly recommend Audi of Nashua. Even though we were buying a used car they still treated us with the same dignity and respect as someone buying a brand new Audi.

dean

3 de sep. de 2016

This is my first Audi purchase but not the last. By the luck of the draw Travis was the salesperson assigned to me. From the beginning, he took the time to thoroughly answer every single question I had. I am a very particular buyer and Travis and the team at Audi Nashua went out of their way to locate the exact A4 with options I wanted. Closing could not have been easier, in and out within an hour and that included instructions on the vehicle controls and software. I absolutely recommend Travis to anyone looking for an Audi.

sammysam1

8 de ago. de 2016

We have been long time Audi owners and this was by far the best Audi dealership we have dealt with. This was also one of the most Hassle free car buying experiences we have had and well worth the 3 1/2 hour drive down from Maine. Jessica our sales rep responded to my vehicle inquiry within in an hour and we had a deal hammered out that same day . Jessica was extremely helpful, pro-active and just a blast to work with. On the day of pick up, Jessica was unable to be at the dealership but had the paperwork ready for us . Travis stepped in, took over and closed the sales with extreme professionalism, thanks to you both. Cheers C

Eric

6 de ago. de 2016

Great Job Patrick Holland and Audi of Nashua. I am a "no hassle" buyer and appreciated that Patrick picked that up quickly and worked with me via email and text to get the car I wanted, at a fair price, with minimal time required on my part. The pickup process was smooth and quick, took about 20min and Patrick went the extra mile to help me get the car back to my house. I'm enjoying the car and look forward to dealing with the Nashua team for maintenance (and maybe another Audi...) down the road.

Shrek

4 de ago. de 2016

Second car I have bought from Shane Weinberg, it was very hassle free as Shane knew what I was looking in the time frame I wanted. We agreed quickly on a price and closed the deal and I picked up the car the following week. All the paperwork was ready and I was in the finance office for about 20 mins. Shortest amount of time I have worked on car deals were my last two at Audi of Nashua.

venice

4 de ago. de 2016

Years ago I bought a Certified Pre Owned car at the dealership. Shane helped me and made a lasting impression. Friendly, sense of humor, easy going, and extremely helpful. When it was time to get another car, I instantly thought of him and went back. He's "my car guy" and I recommend him to everyone.

NANCY COX

4 de ago. de 2016

After learning that I would not give the dealership top marks they pulled the survey from my email. I would have given Travis Philbrook top marks.

Jpwich

3 de ago. de 2016

Best car buying experience I have ever had. Everyone at Audi Nashua was friendly, helpful and enthusiastic. Patrick Holland, our sales person, was very competent, knowledgable and comfortable to deal with. I have spent 30 years in sales and marketing and this guy is tops!

Tylerrn96

2 de ago. de 2016

Patrick was very helpful and was a good salesman. There was a payment issue with the auto loan but Patrick sorted it out. Thanks a lot!

........

2 de ago. de 2016

Pat did a great job showing us a variety of cars. In te end we found a car that we really enjoy. I would recommed Pat to orher people who are looking for an Audi

Craig D

2 de ago. de 2016

Patrick was friendly, easy to work with, and was the whole experience was very low pressure. The transaction was smooth and effortless. A very nice buying experience.

stepclar

1 de ago. de 2016

I visited the show room on June 30th after confirming via email that a certain vehicle was on the lot, I got burned recently when I did not do this only to find the vehicle I was interested was sold. Patrick greeted me knowing that I was the only person trading in an X-5, he also introduced me to Jessica who had emailed me with me about the car's availability. Within about 3 hours I left with the Q5 in my position, it might have been faster if I had my title. The price was fair on both my trade and the vehicle I was purchasing. We were not able to apply the clear shield that day so that was completed a week later and since there was not a loaner vehicle Patrick let me "borrow" his own car. I would recommend Patrick and Audi of Nashua to anyone.Sincerely,S Clark

rander35

1 de ago. de 2016

Jessica in internet sales did a fantastic job for me. Best price and outstanding service. I would recommend using this dealership if in the market for an Audi

TTSGuy

31 de jul. de 2016

Great buying experience. They were great to work with and were very attentive.I would buy from the dealer again.Travis is great to work with and I give him a 5 star recommendation.

Drywall1

29 de jul. de 2016

I just bought my 3rd Audi from Audi of Nashua. The sales person, Daniel Mitsch, was extremely helpful and easy to work with. I told him what I wanted and he delivered, keeping me informed every step of the way. I was also please with the manager, Eric Kneidel who had all of the paperwork in order and gave me a number of different financing and lease options. Both were a pleasure to work with!

Mikem690

29 de jul. de 2016

I came to Audi looking for a non Audi brand car and I ended up running into Dan out on the lot when I was just looking and he was very knowledgable about the cars on the lot I was telling him about what I was looking for and he went in to check on what he might have and he told me about the Audi A4 that they just took in trade the car was not ready to be seen I told him to let me know when I can see it and Dan had taken some pictures of the car and sent them to me that was amazing never in my years of buying cars has someone gone out of their way to do that for me and I had to have the car they made the whole transaction simple and easy for me and explained all the buttons and how they work in the car. Dan is very knowledgable and personable and I will recommend all my family and friends that are looking for a new car to go and see him

Dani0210

28 de jul. de 2016

This was an extremely enjoyable car buying process. Everyone was so friendly and I didn't feel pressured to buy anything. The sales team really goes to bat for you to try and get you the best deal they can. Travis was great! Answered all my questions and was a great guy to work with.

Flower

18 de jul. de 2016

Patrick Holland is Kind, soft spoken salesperson. His honesty, and his integrity puts him in a class of his own. Patrick is very helpful!!! I had the greatest experience at the Audi Of Nashua Dealership, and I would recommend Patrick to anyone!!!Again, I couldn't be happier driving my New Audi Q3. Thank You Patrick!

Mamatele

13 de jul. de 2016

I owned a 2007 Audi A3, and loved that car, but for some reason, lately, it kept getting run into. After the last time, with it all fixed up etc. I brought it to the Audi dealership to see what other things, beside a timing chain, it needed. I had a feeling the cost was going to out weight the possibility of getting a new one, Patrick Holland, worked with me extensively , and provided me with the patience I needed to make the right choice, in case I sprung for a new car, which is what I ended up doing. He worked with me, so I would understand how to use all the new technology in my new all road, which I differently needed. I always say, 90% of the sale is presentation. I always feel comfortable calling him and asking about things on the car, and can he take the time to walk me through something. I would highly recommend Patrick and the Audi of Nashua Dealership!

Todd12345

12 de jun. de 2016

Travis Philbrook was great to work with. He made the whole buying experience pleasurable. I would definitely recommend Audi of Nashua to others. Thank you!!

Jeff & Vicky Eaton

2 de jun. de 2016

Travis Philbrook was terrific to work with, the whole experience was great. We were also very pleased with the way we were treated by everyone at the dealership.

S Wood

2 de jun. de 2016

Travis really summed up the experience this way: "We don't need to pressure you here, these Audis sell themselves." We had a specific type of vehicle in mind and he made the deal happen - late on a Sunday no less. Everything he promised during the test drive and negotiations he delivered on.Seamless handoff to Eric in finance. Fastest, most straightforward car buy I have ever had. No surprises at the end when it comes down to the final number. I literally was "in and out in 45 minutes", no sitting around or BS. Also, beautiful detail job on the car that had been sitting outside - ready to roll as soon as the papers were signed. Other dealers could learn from these guys. Loved the professional atmosphere and treatment.

dbo25

15 de may. de 2016

I met Patrick about a year ago when my husband and I stopped in to take a look at an S5. At that time, we decided it wasn't the car for us, but we would periodically stop in and take a look at what they had available and every time Patrick was knowledgeable, helpful, and just plain enjoyable to talk to. Recently they had a new TTS on the lot which brought us into the dealership again. Even though the car was divine, it was a bit pricier than what I was comfortable with. Patrick was gracious and understanding and promised to keep an eye out for the "right" car. When that car came along two weeks later, Patrick texted me the info. right away and we went in to take a test drive. Both the car and the price were perfect! We've purchased many, many cars over the years, and the experience working with Patrick easy, fast and painless. Most importantly, I LOVE my new car. Patrick was true to his word when he said he would find the right car for me. I would recommend him without hesitation if you're in the market for an Audi.

Eric R

15 de may. de 2016

Working with Travis Philbrook was a pleasure! The whole experience was terrific, we are very pleased with the way we were treated by everyone at the dealership.

Mike T

6 de may. de 2016

Audi of Nashua's great selection allowed me to find the car I had been looking for. Travis P did a great job for me.

subaruoveraudi

28 de abr. de 2016

Had a great unique experience here. I was lucky enough to work with Shane Weinberg. After finding a WRX here that I was very interested in, I decided to drive an hour to go look at it. Upon my arrival, Shane greeted me and listened to what I was looking for in a car rather than telling me what I was looking for in a car. He told me that the previous owner of this car sold it to upgrade to an S3, and after looking at the carfax it appeared to be a "likely story" as there was an accident on the record. I had to walk away and Shane was very understanding, only adding that it was a small impact and that the car was solid. I went home and managed to find the previous owner online via a Subaru social media page. EVERYTHING that Shane told me about the car was spot on and the previous owner really did only sell it to get an S3. The accident was very minor as Shane had mentioned. I immediately texted Shane after hours to pursue a deal. He found out my financial goals and met me at a pretty generous middle. He also got me a really good financing deal. I didnt get to work with anyone else at this location for reasons other than paperwork, however, I can say I am very happy that I got to work with Shane. Honest, patient and very informed. Come in knowing something about what you want and Shane will do the rest. Thanks again Shane!

Marcus

19 de abr. de 2016

My experience with Patrick Holland was beyond reproach. He was upbeat, patient and well versed. He answered all my questions while pointing out the options and features of the newly revised a4.He following up on my three visits/test drives with e-mails and texts. He was never pushy but provided me with all the facts to make a decision. The whole process was seamless and comfortable.It was nice to be recognized by name by both Mark and Danielle.Eric was thorough, informative and candid when discussing finance options.

RCKTPWR

18 de abr. de 2016

I knew it would be difficult to find the Audi S4 I was looking for. Both Travis and James stuck with it and got me the exact car and color I was looking for.

pnut1177

16 de abr. de 2016

Hands down the best car buying experience that I have ever had. Ryan and Shane handled everything over the phone, had every I dotted and T crossed and our beautiful Q5 was clean and looking beautiful before we even got there. A special thanks to Ryan who made himself available to me on both of his days off this week. We can't thank Ryan and Shane enough for making what is usually a stressful and long process so painless and pleasurable. We are loving the Q5 and anyone that I know of who is in the market for new or Preowned Audi will surely be sent your way

Don S.

13 de abr. de 2016

As a first time visitor to Audi of Nashua I wasn't sure what to expect upon arrival. Travis made me feel comfortable from the moment I met him and his friendly demeanor and expertise made my trip there wonderful. He was clearly looking out for my best interests while helping me search for the A3 that best met my requirements. I absolutely love my car and am looking forward to having a solid working relationship with Travis as well as the rest of the staff of Audi of Nashua in the future.

JJB

8 de abr. de 2016

This is the 5th car I have leased from Audi of Nashua, This last experience was easily the smoothest and most pleasant, don't get me wrong the others went fine but this time I had a salesman expert that was fabulous, Patrick Holland is efficient and goes beyond what is required. a true 5 Star experience.

Dpk

8 de abr. de 2016

It's a pleasure to work with Travis and the rest of the Audi staff. In this need it now society it's nice to work with someone who appreciates the handshake and small businesses approach. Bringing great service to a big dealership can be a challenge but they nailed it!

Jimmy

7 de abr. de 2016

I had a terrific experience leasing a new Audi Allroad from Nashua Audi. The customer service exceeded my expectations from the beginning to the end. My initial contact with Larry Bedell was very positive. The actual sales experience with Patrick Holland was equally impressive. Patrick was clear and concise, did what he said would do and completed it all in a timely manner. The process couldnt have been more positive. Patricks delivery skills were exceptional! Overall it was the best car buying/leasing experience I ever had by a long shot. It was nice to work with professionals that truly value customer service.Thanks again for everything!

Nicole T

7 de abr. de 2016

I had a wonderful experience of Audi Nashua. Patrick Holland was friendly, inviting and efficient. He made my husband and I feel comfortable and made the car buying process fun! I highly recommend Audi Nashua and Patrick!

nicolew

7 de abr. de 2016

Friendly staff, beautiful showroom, wonderful dealership! I would recommend this dealership for a pleasant car buying experience. I will definitely choose Audi Nashua again for future vehicles.

PC

6 de abr. de 2016

Patrick Holland made the process of purchasing a new Q5 a quick and easy process. His no nonsense approach to customer service made us feel comfortable and led our purchase.

Elliot Pratt

4 de abr. de 2016

Dealing with Travis was a very enjoyable car buying experience. He made the whole process quick and we did not have to sit in the showroom for the usual 3 hours while paperwork and vehicle were prepared. Great experience!

Jiong Yang

2 de abr. de 2016

My wife and I visited three Audi dealers in the area and eventually decided to buy at Audi Nashua. Travis was the sales rep that worked with us. He had been very friendly and helpful guiding us through the entire process. He was knowledgeable and answered all the questions we had. When we had to communicate through emails, he would respond in a timely manner. Even though we were not able to find a car with the exact specifications we want at Nashua, Travis helped to locate one at West Virginia and eventually had it delivered to us! We felt no pressure during this multi-week process and had a very good buying experience at Audi Nashua, especially working with Travis. Definitely would recommend to friends.

Ga5_22

2 de abr. de 2016

I want to thank Paul for his extremely excellent customer service experience. Made me feel comfortable from the moment he introduced himself to me and ask what I was looking for. Paul made my auto shopping experience seem easy - no hassle about when I wanted to do a deal; no pressure whatsoever - because of his no non-sense approach, I was sure I was going to purchase a new Audi and I wanted him to be the one I dealt with. kudos to Paul for making my car buying experience a good one - Thanks Audi! Thanks Paul!!

nhtitleco

1 de abr. de 2016

I had the pleasure of working with Patrick Holland at Audi Nashua when I recently purchase my 2016 A8 L. This guys is all about customer service. I felt like I was taken care of properly from the first moment I entered the building until the delivery of the vehicle. Since the day of delivery he has reached out several times to check in on my experience with the vehicle and to make certain that I was completely satisfied with what I bought. I would highly recommend Audi of Nashua, but more importantly I would highly recommend Patrick. He is a true professional.

CatoBrutusPublius

25 de mar. de 2016

My mom had become very comfortable with an older 2003 A4 but it was time to get something new. Her Audi would only receive about 5,000 miles a year, but any older vehicle hits a point where annual maintenance cost exceeds the value of the car. And, for someone who just needs a reliable car, the best route is to go with something new.She liked her Audi, and the A3 and A4 were a car within requirements I knew she wanted. When we walked in, as with most luxury brands, you're not bombarded with Glengarry Glen Ross-types who try to close a sale an hour later. When you've never bought a car in your life, even with me (son) assisting her, it's quite overwhelming. A car like Audi makes might sell itself but for someone like her, but a good or bad sales person experience can completely turn someone off from an entire brand. Travis had no problem with this and working with her over a multi-visit and week period. There was never pressure on a specific model or package. He had no problem answering all her questions and working with her. Besides familiarity and brand, these were the biggest factors in her decision to purchase an A3. She took ownership earlier this week and really likes it. I'd recommend the dealership and Travis to anyone looking for a car like this.

Larry LaForge

22 de mar. de 2016

My wife and I have been thinking of buying an Audi for some time. Came into Audi of Nashua to look around and had a very pleasant experience and got a lot of info. Talked to Nick who was very helpful. Decided to come back for a test drive and found out Nick had left, but Travis had taken over his accounts. Travis was very helpful, even when we took him all over the place for our test drive. Finally decided we liked the 2016 A4 and we got a good deal on a loaner certified pre-owned. A very stress free experience.

Lacoste20

21 de mar. de 2016

The dealer was really friendly and hassle free. Travis was really knowledgable about the car, and answered all of my questions. Very good experience which resulted in me buying the car. Defiantly will recommend the dealership to friends and family.

krimaltay

18 de mar. de 2016

I leased my first Audi at Audi Nashua and was very happy with the no stress environment and friendly attitudes. I communicated with Travis in the beginning via email and he was very responsive and informative. If he didn't know the answer, he wasn't afraid to say so (which is a huge plus in my book) and he quickly found the answer. Travis walked us through the process, which was an easy process, and made us feel very comfortable. It was also a pleasure working with Eric on the financing portion. He got us through signing all of the paperwork quickly and efficiently. I will definitely recommend Audi Nashua to friends and family and will be back when I'm ready for my next car.

LR

27 de feb. de 2016

Jessy was very knowledgeable about the Q7. He took time to work with me and made sure that I knew about all the new features. I would be pleased to work with him again.

Srini95

27 de feb. de 2016

I have done some research on small SUV and decided to purchase 2016 Audi Q5. Given that I also have a trade-in, it was not a great experience dealing with several dealerships trying to get a competitive price on the new vehicle while getting a fair price for my trade-in. When I contacted Audi Nashua, I was pleasantly surprised at the professionalism and their willingness to work with customer to make it a pleasant experience. I worked with Colby, exchanged couple of emails with pictures of my trade-in and we were able to make the deal with in 30 minutes. Couple of days later, I drove to Nashua with trade-in and came back with new vehicle. Thank you Colby, Nicholas and Travis for all your help for making this a best car buying experience. Great doing business with you!

mjsmitty1383

26 de feb. de 2016

Buying a vehicle at Audi of Nashua was a wonderful experience....yes, you heard me right. I had a wonderful experience buying a car. Everyone was professional and polite from start to finish. They were helpful and knowledgable, and it was a no pressure atmosphere. I'd highly recommend Robert Ekblom, who was the sales rep I worked with directly to anyone. Top-notch all around!!! Thank you for the wonderful experience, it was a first for me.

nhstar

25 de feb. de 2016

From start to finish, nothing but the best experience possible. I was looking for a pre-owned within a certain budget, had some ideas of what I wanted, but not the whole picture.Travis helped me out from start to finish, answering all of my questions, finding answers fast when necessary. Showed me all of my options, and helped me juggle those within the budget that I wanted to stay in. We found a great 2013 A4 in beautiful condition and all packaged up came in under the numbers that was stated as my limit, but a good margin.Found out at the end that I was Travis' first sale, and all I have to say is Wow! What a great guy to work with through this, and whatever Audi of Nashua is doing to train their folks up, they really need to keep it up! No pressure, no rush, all answers and options, and no empty promises or up-talking.Eric, in finance, was patient, informed, fast, and ready with anything. He was happy to slow down for me and answer every one of my pesky finance-idiot questions.Enjoyed the whole experience, came out with a new (to me), beautiful ride, and with a great deal that left me with zero buyers remorse or guilt.

TPalmer

23 de feb. de 2016

I worked with Nick Vance and had a wonderful experience. He was very available to me for questions etc. I would highly recommend Nick and the dealership.

harley1

23 de feb. de 2016

I have not purchased a vehicle on my own in over 20 years, as my husband always took care if that for me. In early January I started looking to purchase a pre-owned vehicle and my search brought me to Audi of Nashua where I meet Robert Ekblom. He was very patient with me as I asked a lot of questions and understood that I wanted to take my time in the looking for a the car I wanted to purchase. I ended up purchasing a pre-owned Audi Q5 a few weeks later and could not be happier with the car or the outstanding service that I received from Robert but the entire staff who helped me. If you need a new or used card I would head on over to Audi of Nashua.

RJE

16 de feb. de 2016

I had a great experience with Patrick. He's super knowledgeable about car features, which helped me decide which model to go with. He kept me up to date on availability over several weeks. I feel I received a fair price, including some decent discounts on winter wheels. The service staff also provided guidance on the pros/cons of each model from their viewpoint. This is my 3rd CPO car thru this dealer, and my wife will soon looking as well.

avasu01

15 de feb. de 2016

I recently purchased a pre-owned Audi Q5 from Audi of Nashua, and the staff was exceptionally professional and helpful. This is the first time I have bought a vehicle remotely, and I was put at ease thanks to the constant communication and quality of the vehicle. Audi of Nashua holds their vehicles to high standards, which I appreciate. Next time I am in the market for another vehicle, I will certainly look at Audi of Nashua.

KG

21 de ene. de 2016

This is the second car I have leased from Shane! He is the reason I have returned to the Audi Dealership of Nashua. He listens to what you want and finds you exactly what you are looking for, with no pressure to add anything more. He is accommodating, highly professional, knowledgeable, personable, and very easy to work with. By far the best car salesman I have worked with over the years of purchasing and leasing cars. My latest is a 2016 Q5 and it is awesome! Thanks Shane you are the best.Kris G

PTLJEL

19 de ene. de 2016

Had issue they fixed it. Very satisfied with the employees. They worked with me and did everything they could to resolve it recommend to use them

Jason123

19 de ene. de 2016

I had a wonderful experience working with Patrick Holland at Audi of Nashua! Patrick is a world-class sales person and representative of Audi. Patrick helped me find the car of my dreams and the experience of selecting the car, going through the sales negotiation, trade appraisal and even the finance experience were all A+. I will recommend Patrick and this dealership to everyone that I know if that is interested in an Audi. Jason Stewart

Jennifer Brown

14 de ene. de 2016

Patrick Holland is the best! He went above and beyond for us on his day off. I will refer him to everyone. Very professional, knowledgeable and never made us feel pressured. We felt like we left Audi with a friend and someone we trust. Great experience!

Diane B

12 de ene. de 2016

Purchased Q7 and had the deal done in days. Says he'll do something, and does.Knows the vehicle inside and out. very genuine. A truly great experience.

Gary.M

10 de ene. de 2016

This is a professionally run establishment that goes the extra mile. Their professionalism compared with other dealers and the lower pressure sales process is great. Jessy Lamontagne is going places - great salesman who understands and LISTENS to the customer. His manager was also top notch. I also like that if/when you need service you never experience the elements. Drive in, given a loaner, drive out. Note, that the AWD in New England is important. Watch YouTube videos and see A4, A6, etc. with AWD going through 12 inches of snow like it's a clear roadway. Looking foward to a long relationship with this dealer and with Audi.

ajgrueter

3 de ene. de 2016

Called about a car they had on their website which happened to have just sold, Patrick quickly recommend a suitable option and we reached agreement on it and my trade over the phone as I live about an hour from Nashua. When I arrived at the dealership the car was as advertised and was also several thousand less than anything else I could find with similar options. The financing experience with Eric was also very easy, about 10 min total. Overall very smooth and painless experience.

Disappointed Customer

31 de dic. de 2015

I bought a new Audi Q7 in 2008 from this dealer, and have since dealt with many, many issues with this car. My experience the past seven years has given me a negative impression of both Audi as well as the customer service of this dealership. Within six months of buying my new Audi Q7, the engine exploded in the gas station. Additional problems accumulated, including malfunction of the driver seat door. Most recently, my windshield wiper stopped working. I went to the dealer to fix this problem about a year ago, and paid $704 for the replacement of several parts. Unfortunately, this did not solve the problem. The windshield wiper continued to exhibit erratic behavior just a few weeks later. With winter coming, I finally found time to take this car to the dealer again. After examining the windshield wipers, they told me we needed to replace the same parts they had replaced a year ago. Because I was a mere EIGHTEEN DAYS past warranty, I had to pay again for new parts this time $800. The never-ending onslaught of problems with this car has left me extremely frustrated. I am frustrated at Audi and have lost confidence in the quality of their cars. I am also frustrated with the dealership and their customer service, particularly with their handling of the windshield wiper issue. I would strongly advise customers to rethink their purchase.

Robert Ekblom

20 de dic. de 2015

Robert E is great and I would recommend this dealership to anyone and everyone I know . They do not nag after you or chase you around or pressure you . You make the decision for you and they let you do that . They are great and the quality of the product is spectacular. thanks Lisa B

Audi of Nashua

20 de dic. de 2015

The sales representative took the time with us to explain the options on the car and was very helpful throughout the whole sales process. Would highly recommend this dealer.

Alex

19 de dic. de 2015

Amazing Experience. Very professional and very helpful...probably one of the best dealerships to purchase a car... Patrick Especially was beyond amazing as a salesman.. Clearly this is someone who has a PHD in selling cars...Amazing service overall highly recommended.

Tickled pink

18 de dic. de 2015

From the moment I stepped into the showroom, I was greeted naturally by the person I spoke with on the phone just a few minutes before I arrived. I was looking for a test drive and unfamiliar with all the various models. My sales consultant step me through the various models, had sit in an A5 for seat compatibility which is important to me and then took me for a spin in the two models that made sense for me. My sales rep seemed to know exactly which two cars to bring up for me. Turned out first her I drove was the one I bought, and Audi A3. We went through everything and at the end I really got a great deal too. The entire process worked out wonderfully for me, and I look forward to going back and keeping the relationship.

JK on the east bank of the Merrimack

17 de dic. de 2015

Danielle Rodriguez is a consummate professional. My A4 is my 4th leased vehicle from Audi of Nashua and my service experience has always been outstanding.

John Herner

16 de dic. de 2015

I am early in the process of buying a new car and Audi of Nashua was my first stop for a test drive. The salesman, Nick Vance, went to great lengths to ensure that I am making a well informed decision. He was informative, yet never pushy. He has a lot experience with the automobile market which was helpful when comparing with other vehicles. I plan to return to this dealership because of my experience with Nick and would highly recommend his expertise for anyone interested in buying an Audi.

Two 4S's

8 de dic. de 2015

Great people .....................................

MaherSalha

27 de nov. de 2015

I love my Audi A8L. I am very happy with whole buying experience I had at Audi of Nashua and the salesman Patrick Holland. Patrick was straight forward and tried his best to get us the best deal. He made purchasing a vehicle such a positive experience though open communication and providing us with up to date information on the car. Thank you very much Patrick, we are grateful for your help and professionalism. Complete five stars.

maverick198084

23 de nov. de 2015

It was my first time buying an Audi and a friend of mine mentioned that I should look into Audi of Nashua. I'm glad he did because the experience and service were spectacular. Everything from getting my car ordered to settling on a final price went smoothly. They were honest and upfront about everything that related to this purchase which is a rarity with car dealerships. Most dealerships just want to sell a car. Mike (Rindo) and the team at Audi genuinely cared about my experience. Much appreciated and I will return to Audi of Nashua again in the future!

Explore

22 de nov. de 2015

This is my second purchase experience with the Audi Nashua team. The team functions very well together ultimately delivering a first class experience for their clients. From Larry in down, they know how to handle the details of transacting business in a efficient professional manner.

Sarah07

20 de nov. de 2015

It's was great and they made it easy . Thank you Patrick. I would go there to get another car I would tell everyone to go there

Cristypoore

14 de nov. de 2015

Thank you Patrick and the Audi team, great experience!! Very professional and amazing customer service!! Love my car and Totally recommend it! Audi is great!

Peter J

13 de nov. de 2015

My used car shopping at Audi of Nashua, working with Patrick was a unexpected pleasure. I have purchased a couple dozen used cars over the years and I have rarely experienced such expertise and professionalism. I look forward to working with Patrick again!!

Brown family

9 de nov. de 2015

Patrick made the car-buying process much more tolerable by accommodating our schedule and even meeting us out of town to close the deal, sign paperwork and deliver our new Audi. He was very courteous and went above and beyond to get us the exact car that we wanted, in the time frame we wanted it. We would highly recommend dealing directly with Patrick at Audi Nashua for your car needs.

Johnny Mo

8 de nov. de 2015

Great atmosphere, people and always happy with the service level and no surprises.

timt

31 de oct. de 2015

It was a great experience working with Patrick to buy my first Audi. He helped me find exactly what I wanted, was patient and went above and beyond what was expected.

John

30 de oct. de 2015

Working with Patrick was great. The car I wanted to look at and test drive was ready when I arrived and the process to purchase was painless.

PaulV

30 de oct. de 2015

Shane and the rest of the employees I worked with at Audi Nashua provided me with a great car buying experience. Shane was always respectful of my needs and time. He worked hard to ensure I got the car I wanted at a reasonable price. I hope to buy many more cars from Shane and Audi Nashua.

bzymom

20 de oct. de 2015

As a business woman, mother and wife buying a car is frankly the last thing on my mind. However after recently needing a loaner from Audi Nashua I had the privilege of getting a Q5. It is an awesome vehicle, I had an A6 which was equally as awesome yet families grow and expand. Mark from service connected me to Patrick and from there it was the easiest automobile transaction Ive ever experienced. Patrick was very respectful and intuitive. He inquired of my preference of communication and honored it through the process, he would reach out if a live phone call was necessary so not to intrude on my family interactions or my work environment. We closed this deal in a weeks time over text, email and phone calls. I did not see the vehicle until I came to make the trade and truthfully it was better than I expected. Patrick anticipated things I would have easily forgotten from my trade in (easy pass, garage door opener, etc.) He even noticed that I had a car seat and knew I had a young child. When I got into the new Q5 next to the car seat that he transferred was a cute Audi Teddy Bear belted in. (my son was beyond thrilled) Who does that? Patrick. The Q5 was in pristine shape and there were more bells and whistles than I had hoped for. If you dont care for the walk in experience or are too busy I highly recommend working with Patrick and Audi Nashua they are a class act.

bbiskovich

16 de oct. de 2015

Patrick was the best. Actually, everyone I worked with were great. It's clear to me that they work really hard to maintain that high customer satisfaction rating. It's the first time I drove away from a car buying transaction without feeling like I needed to take a shower afterwards. BTW, I got a great car for an excellent price.

wayne puddepha

29 de sep. de 2015

A complete service a fantastic team and a pleasure to do business with

Audilovers

21 de sep. de 2015

Patrick was great! We walked away from our buying experience with a smile, and for sure that doesn't always happen when purchasing a new vehicle.

bhmurphy13

21 de sep. de 2015

Had a great buying experience at Audi of Nashua. Patrick Holland was top notch throughout the entire process making my buying experience simply painless. Great group of people and I look forward to working with Patrick and his team on future cars.

Gang Cheng

10 de sep. de 2015

First-time owner of a used (2011) Audi A8 that I brought from a dealer in MA. It encountered electronic serious problem that dies on highway. Danielle Rodriguez of Audi Nashua helped to deal with the MA dealer since it is is under powertrain warranty and also deal with Audi USA. I was very frustrated because of the first major problem since bought the car last October. Danielle calmed me down very professionally and assisted me greatly through this painfully process. At the end, the problem is fixed with my paying $2500 out of my pocket. Very much appreciated Danielle's assistance to get the problem solved and the car runs great now. Audi has to send a technician from NJ to diag this rare problem that I am just unlucky to inherit from the first owner.

Robert

6 de sep. de 2015

My daughter and I were treated to a car buying experience that exceeded all expectations. She was looking to trade her 2010 a3 for something newer and with less miles. The folks at Audi of Nashua took time to understand what she was looking for, showed us new and pre-owned vehicles, let us test drive them all, and answered all of our questions. They also showed us in writing the cost of ownership for the top vehicles on our list both leasing and buying with several different options of each. The experience was a great one from start to finish.

Monty5

6 de sep. de 2015

Very professional polite sales team. Smooth purchase process. Patrick made the process a fun experience. Promised great after sale service, seems to be a bit lacking in that area ... But we shall see.

Barbc111

23 de ago. de 2015

We drove up from Metrowest Boston because of the pre-owned inventory. We were able to test drive a few Q5's before making our final decision . Our salesman, Patrick Holland was knowledgable about the vehicle line, personable, and honest (which is rare). Patrick was a pleasure to work with throughout the process, even after we bought the car he just as attentive. Thank you, Patrick ! We drove up from Metrowest Boston because of the pre-owned inventory. We were able to test drive a few Q5's before making our final decision . Our salesman, Patrick Holland was knowledgable about the vehicle line, personable, and honest (which is rare). Patrick was a pleasure to work with throughout the process, even after we bought the car he just as attentive. Thank you, Patrick ! Barbara Cohen and James Trudo

Michael

20 de ago. de 2015

Jim Horgas was informative and accommodating with all of my requests and concerns. Extremely pleased with the purchase process and the vehicle I bought.

SMC

18 de ago. de 2015

Shane was very professional and friendly. Ryan and Drew were also very helpful and professional This is my second CPO Audi bought from Audi Nashua.

jd123

18 de ago. de 2015

Shane was very professional. easy to get along with and a pleasure to do business with. I would recommend him to anybody looking for an Audi.

SM

18 de ago. de 2015

Very professional. I have dealt with Shane and Eric several times and each experience has been positive. I have nothing but good things to say about them.

Matt18sg

18 de ago. de 2015

Patrick was awesome in helping our family get our dream car! He was very patient and flexible when waiting for us to communicate and translate in different languages. He negotiated well with us so that in the end both parties were happy and satisfied. Thanks, patrick, for a quick and smooth trip to the dealership!

Dr. Paul J Fowler

16 de ago. de 2015

Easy to drive past the Porsche dealers in Boston, Peabody, and Stratham to reach these guys. Very friendly...Ask for Paul in Sales...he loves his job. Very easy to purchase a new Porsche: We did a test drive and had the deal wrapped up in an hour. Seamless delivery

Jim M.

12 de ago. de 2015

I Worked with Patrick Holland during my buying process. He personally made the process of buying a car extremely enjoyable. I came into the dealership knowing specifically what I wanted, and that is what his focus was. he took the time to understand my needs, got to know me, but did it extremely efficiently. After easy negotiations, Audi of Nashua was very accommodating and I drove home in my new Q7 S-Line. Patrick then took the time to show me all of the ins and outs of the new car, helped me with setting up blue tooth, media, the works. Patrick and Audi of Nashua made a client for life. Thank you!

jim M

12 de ago. de 2015

I Worked with Patrick Holland during my buying process. He personally made the process of buying a car extremely enjoyable. I came into the dealership knowing specifically what I wanted, and that is what his focus was. he took the time to understand my needs, got to know me, but did it extremely efficiently. After easy negotiations, Audi of Nashua was very accommodating and I drove home in my new Q7 S-Line. Patrick then took the time to show me all of the ins and outs of the new car, helped me with setting up blue tooth, media, the works. Patrick and Audi of Nashua made a client for life. Thank you!

rthomas22

3 de ago. de 2015

As a car shopper, you have more options now than ever before. As a 3-time Audi owner, my bar has been set pretty high with dealerships over the years - shaped from all the bad and good experiences I've had. From start to finish, my experience with Audi of Nashua was the best of them all. Patrick was especially helpful and courteous throughout the process - which lasted long after the papers were signed. From getting the registration completed and plates done, he was proactive, friendly and most importantly thorough. I can be a bit nit-picky with the numbers and these guys never lost their cool with me or put unwarranted pressure. With so many decisions to make while buying a car, it can be stressful - but Patrick and his team did the best they could and truly exceeded my expectations. This was a great experience and I LOVE my new car! Visit this dealership, meet Patrick and leave the lot with confidence that you've got good guys on your side. Thanks again guys!

Nick G.

25 de jul. de 2015

I was looking to upgrade out of my '04 S4 and went in to talk to Colby Pooler, who's knowledge and friendliness could not be beat. He was able to work with me in every way and got me into a brand new S4 exactly as I wanted it. Mike Rindo was extremely helpful with appraising my used car and he gave me a great offer on it. And Eric Kneidel got me in and out of the signing process before I even had time to take my jacket off. Overall an incredible dealership with great personnel that knows how to sell the best car in the industry. I would recommend buying/servicing your Audi here.

ngregsak

24 de jul. de 2015

I went in looking to replace my old S4, ended up with a brand new S4. Colby Pooler was extremely knowledgeable and helpful beyond expectations. Everyone should visit this dealership if they are looking for the best cars in the industry with the best service in the industry.

Duke

21 de jul. de 2015

We came to Audi of Nashua to change a light bulb and we ended up with a NEW AudiQ7 supercharged!!And it was all thanks to LISA BENOIT, the best dealer I have met. Lisa is upbeat, very knowledgeable, just gave us the information about the best features the cars had. We were choosing between Q5, A7 and Q7supercharged.Q7 was a winner! I was very amazed with the seamless sale and my new Q7 was hand delivered to my house by my favorite dealer!!I have been telling all my colleges about my new car and your dealership!I also have to mention Ryan LeBrun who finalized the deal. Overall I had a great experience in your dealership and congratulations , you have a great people to deal with customers: Lisa Benoit and Ryan LeBrun!!Thank youElzbieta

LK

18 de jul. de 2015

Buying a car from Patrick was great. He was a pleasure to deal with - very upbeat and helpful. When we came in for test drives, he just handed us the keys and let us go drive. He showed us a number of cars, told us the pros and cons, and never tried to pressure us. He made it easy. James made the financing choices easy as well. When we came in to sign the papers, Ryan (?) just walked us through the options, and again, did not push us to buy any extended warranties, etc., that we did not want.

Audigal

13 de jul. de 2015

Patrick Holland was such a pleasure to work with. It took me a while to find a car I was ready to move forward with and he was very patient with me and extremely knowledgable. We are in love with our TDI Q5 and pleased to have a relationship with Audi of Nashua.

rickd

7 de jul. de 2015

Just a quick note to thank everyone at Audi of Nashua for a seamless purchasing experience of our new A6. Patrick Holland did an outstanding job explaining our driving options and continues to be a valuable and accessible resource after the delivery. Everyone was a pleasure to work with up and down the line. Thanks again for such a pleasurable experience! Best, Rick Dewhirst.

rpanciocco

29 de jun. de 2015

My husband and I recently bought an Audi Q7, S Line from Patrick Holland of Audi Nashua. We went back and forth between the station wagon and the Q7 SUV - Patrick was both knowledgeable and patient. Over a few weeks, via email and during our 3 visits, he got to know us and helped us find the car that would best meet our needs. When it came to financing, the initial offer made by Audi was surprisingly reasonable, especially with regards to our VW trade-in. We didn't have to spend a lot of time negotiating - not the stereotypical car buying experience. He even came up slightly on the trade-in to help us make the deal work, even when we had accepted the offer as is, and went above and beyond finding an even lower interest rate than was initially agreed upon. When all was said and done, he spent extra time walking us through all of the functions of the car and installing the floor mats. If you're in the market for an Audi, check out Audi Nashua and ask for Patrick Holland. The guy is a workhorse, super knowledgeable, and works really hard for your business.

doreent

23 de jun. de 2015

I recently purchased an Audi-6 at this dealership. My sales person was Patrick Holland. Pat was helpful with reviewing all of the Audi features, was not "pushy" with the sale and was able to create a favorable offer.Notable was the fact that I forgot to empty one of my compartments in my car and Pat drove all the way to my house with the items I had left behind. Now that is going above and beyond the call of duty!Thanks Pat for such a great experience.Sincerely,Doreen T.

JMF

13 de jun. de 2015

I just completed my second vehicle with Shane and both experiences were exceptional. I would recommend this dealership to everyone. Looking forward to the next vehicle purchase.

Bob S.

11 de jun. de 2015

I just bought an A6 Prestige at Audi of Nashua. My first contact was with Jessica Nazzaro and she was very helpful and efficient and quickly got me in contact w Josh Phillips the brand specialist sales associate. While I have owned several Audis, my experience with Josh was the best. Not only polite and gracious, but very knowledgeable about the subtleties of the A6. Josh also spent a lot of time with me reviewing all of the details and goodies that are in the car which, despite my familiarity, was extremely helpful. Thinking about and Audi?? Call Josh Phillips.

Frank S

7 de jun. de 2015

I recently purchased an Audi A6 from this dealership. I ordered the car and waited about 3 months for delivery. Mark Pitera was my sales person and he was fantastic. Very easy to deal with and followed up promptly on anything I asked. I would highly recommend Mark and Audi of Nashua.

Need help and got it

16 de may. de 2015

I researched Audi and was deciding on Audi or two other German Luxury car makers and looking for luxury car with supporting excellent service center and support from knowledgeable sales person. I am very critical of sales and marketing as that is my management career. Josh Phillips at Audi Nashua exceeded my gold standard and others elsewhere did not.. With today's availability of quality German made luxury cars Josh made a difference in presenting at a pace and quality discussion style I liked why Audi and why the A6 with prestige packagehe took his time and was patient after sale in ensuring I had good grasp on great Audi interior functions all tied to today's computer/ software driven driving systems. This was very important to me.

JD

11 de may. de 2015

Working with Jessy was great! Efficient use of my time and prior to closing the deal he made sure I knew about all the features of the car. Eric in finance completed my paperwork in record time.

LadyOke

5 de may. de 2015

Recently I had a fall out with the dealership that I had bought my previous car from as they had not been truthful with us and were not willing to work with us on what was initially sold so my husband and I decided to look at alternative options. For the past week I had been test driving cars and was ready to move forward with a purchase that was more local to us. Since we were in the area of Audi Nashua my husband convinced me to just take a look at Audi. I figured why not and we arrived at the dealership 10 minutes before they closed on a Saturday. This is where we met Jessy Lamontagne, who didn't brush us off because it was almost time to leave but took his time with us and not only showed me a car that he recommended but let us take it for a test drive. He listened to us and didn't rush us to make a decision. He is very personable, knowledgeable about the cars, easy to work with, and listened to what we were looking for. Even though the dealership we were not happy with was part of the same family ownership, Jessy was the redeeming factor for Lyon-Waugh Auto Group and we decided to stay with them. Because it was so late on Saturday (even though Jessy would have stayed) we decided to drive the 1.5 hours back to the dealership and buy our car the next day from him. He came in on his day off and spent the whole day there with us. We left with a beautiful Audi A3 that day. I will certainly recommend Jessy to any of my friends who are looking for a new car. Thank you!

RTH

28 de abr. de 2015

I have purchased two cars from Audi Nashua and am very satisfied so far. Nashua, NH is almost two hours away and there are many car dealerships along the way. Colby and Bryan's flexibility and professionalism make it worth going the extra distance. Thanks.

start1

20 de abr. de 2015

I just purchased an A7 and I have to say the experience was awesome.I buy cars often. I have been in dealerships all over the country. Wayne Smiley and Michael Rindo were the best.If you go to this dealer....and you should....I hope you get to work with Wayne and Michael.It will be a great experience not to mention that the Audi is a beast.

Lisa

16 de abr. de 2015

From the first day that I called and inquired about the Q3 with Jessica until the day that I purchased the car with DanielThis has been a great experienceThis was my upgrade from a Nissan MuranoThis dealership will please you with it's service as wellMy Q3 has so much technology that it will take a little bit but Daniel was very thorough with explainationsThank you for the experienceLisa SaindonMT Sunapee NH

CWL

16 de abr. de 2015

I recently drove up to Audi Nashua from the Boston area to buy a CPO 2014 Audi TT. The 45 minute drive was well worthwhile. I worked with Shane Weinberg, after having spoken to Wayne Smiley when I made my appointment. From the get-go, I was extremely impressed with both men and the dealership overall. Shane was very easy to work with and made me feel confident in my buying experience. There were no nor pressure. I would highly recommend Audi Nashua and Shane to anyone looking for an Audi.

JRC

1 de abr. de 2015

I dealt with Shane when purchasing my CPO 2015 Audi A4. He was very knowledgable and never pressured me at any point during the process. Everyone at the Nashua dealership were professional and very friendly. The negotiation process was fair and straight forward...no games. I would highly recommend this audi dealership over the others I dealt with during my car search.

thbalance

29 de mar. de 2015

From the moment you walk into this dealership, you sense a level of comfort like no other. I worked with Jude Pearson and she was able to get me into a brand new 2015 SQ5. There was no pressure to purchase the vehicle at any point of the conversation/interaction. Jude worked with me to find the car that fits me perfectly. She is extremely enthusiastic about the Audi brand and it shows! Instead of letting me rush into the SQ5 model first, she sat me down and showed me all the other Q5 models. We methodically tested each model, working up to the SQ5. We eventually did end up at the SQ5... and she could tell that this was what I wanted (not needed). She was able to walk me through the entire transaction with no issues at all. The comfort level I had with this dealership and its employees is by far the highest I have experienced. Everyone is extremely professional and knowledgable! Will be frequenting the dealer for future purchases!

JBR

18 de mar. de 2015

Mike Rindo, our salesperson, was great -- very knowledgeable about the cars and very professional. Everyone we met at the dealership was also courteous and professional. We would definitely buy another car from Mike and Audi of Nashua. Love my car!

NRF

11 de mar. de 2015

I just bought a Certified Pre-owned 2015 A4. My sales person was well informed about the car and answered all questions. Their inventory was huge and there was no issues with test driving any car you wanted. I had a no-pressure sale that resulted in a fair price for the A4 and my trade-in. I highly recommend you check out Audi of Nashua before you purchase an Audi.

aldakota

6 de mar. de 2015

Bought a Certified Pre-Owned A3. I checked all the other Audi dealers within my proximity but only Audi Nashua had the model with the features I wanted. The price was extremely fair so I didn't have to haggle. Our Sales Associate, Mike Rindo, was very knowledgeable and helpful and worked with us to get a fair deal on our trade-in. When I picked up the car, Mike spent all the time needed to educate me about the various features of the A3; he even paired my cell phone using Bluetooth. The car exterior was washed and the interior was vacuumed/cleaned and the gas tank was full. Completing all the paperwork with Eric Kneidel was quick and painless. I would definitely consider Audi Nashua for future car purchases. Thanks Michael, Eric and Audi Nashua!

JohnSwan63

6 de mar. de 2015

Recently was in the market for a car and was looking at BMW, Audi, Mercedes. I worked with a handful of dealers in my local area and ended up going with a certified pre-owned Audi A6.I worked with Michael Rindo and initially wasn't sure if I wanted to go with new or pre-owned.Michael was very easy to work with and he has a very relaxed, no pressure attitude and didn't try to steer me in any particular direction. He just clearly and easily presented me with my different options and just let me make my own decision. Easy buying experience. Wouldn't hesitate to go back to Audi of Nashua for my next car purchase and would recommend them to anyone.John S.

TomCLMC

21 de feb. de 2015

Purchased a Q5. Patrick Holland knew all the features of his vehicles impeccably. He very effectively builds rapport with the buyer and was a pleasure to work with. Patrick kept me informed about the status of my Q5 on its journey to Nashua and personally picked me up to bring me to the dealership to get it. As the former CEO of a large manufacturing business and a sales professional as well, I can recognize top notch salesmanship. Thank you Patrick.And Eric Kneidel nicely handled all the details and paperwork for my out-of-state registration, including receiving the plates. Thanks Audi of Nashua!

Linda

11 de feb. de 2015

I recently purchased an Audi A5. Jude was thorough, clear and receptive to my questions and needs as a customer. I would not hesitate to work with Audi of Nashua in the future, and will certainly seek out Jude for a continued excellent experience. Thanks again!

Jesse

3 de feb. de 2015

I had been in the market for another Audi A8 so I got in touch with my previous salesperson Shane Weinberg, who I had purchased 2 vehicles from in the past. I told him what I was looking for and said that there was no rush, just let me know when the right one comes in. Well, about a month and half went by and I get a call from Shane saying, "I just got in the perfect A8 for you". I went straight to the dealership that day after work and Shane had it all ready for me when I got there. He was right, It was the perfect car for me. It had everything I was looking for and then some, so I said "where do I sign"! I had a trade so Ryan went out to look it over. I keep my vehicles always looking "showroom ready" and Ryan agreed my trade could be put right out front for sale that night. They were right on mark with my trade and we worked out a good price for the A8. Shane brought me into the finance office to meet with Eric, who did the paperwork for the last 2 cars I purchased there. Eric was fantastic again and made everything super easy. Plus he was able to get me an awesome interest rate! Needless to say, I left that night in my new A8 and couldn't have been happier. I know when I'm ready again for my next Audi, Shane will be the first person I call! Always a great experience at this dealership!

JMacC

27 de ene. de 2015

I'm writing this note to express to to you my gratitude and appreciation of your Shop Foreman, Joe Leighton. I recently had my S5 in the shop for close to 3 weeks due to damage incurred during a winter storm. Being an avid Audi enthusiast and a passionate DIY'er, I went to the shop the day after the damage was diagnosed to see the damage for myself and ask some questions about it because the diagnosis didn't make sense to me over the phone. Joe, who performed the diagnosis and subsequent work on my car, was kind enough to take time out of his day to meet me, answer all of my questions and explain the entire situation thoroughly to me. Furthermore, he took the time to take detailed pictures of the damages and send them to my personal email so I could see and understand for myself. When I picked the car up, Joe came out to the pick-up area and followed up with me for awhile, telling me what was done, what had been removed and replaced, and offered his help via email or phone should I ever need any help or have any questions about anything in the future. I can't say enough good things about his courtesy, professionalism and customer service, and I thought you should know. Additionally, Wendy was very helpful in her correspondence with my insurance company and in providing me with status updates as the process dragged on for almost three weeks. I've been a customer since 2007, and I continue to recommend Audi of Nashua to all who will listen. This most recent experience just serves to remind me why. Many thanks,

KE2010

26 de ene. de 2015

Found a used car from this dealership on line. Tried to do most of the deal over the phone with my sales person, Gina. Once we came to terms on the price of car I gave them a $1,000 deposit over the phone and told them I would be there at 10:30 am the next day to pick up car. I had a three hour ride so I confirmed with Gina that the car would be ready for me to inspect and purchase. Again, since I had a three hour ride I requested and received a second confirmation that the car would be ready. Next day, I called at 9:00 to confirm with Gina, I was on my way and would be there at exactly 10:30. Again, I was assured the car would be ready for me. After arriving at exactly 10:30 Gina met me, introduced herself and then passed me off to another sales person, Lisa, that I had not spoken to before. I would not see Gina for the rest of my time at the dealership. When I asked Lisa where the car was, I got "the look" and I knew I was in trouble.Now let me be clear, it appeared to me that Lisa was thrown into a situation that was not of her doing and seemed to do what she could to do the right thing. She even followed up the next day and apologized for the terrible treatment I received. Unfortunately, after almost an hour of waiting, I decided I was not important enough to them and it might be time to leave.Understand my dilemma, I had already drove 3 hours to buy a car, asked a co-worker to drive with me so I could bring the car home, waited an hour to see the car and had a three hour ride home. Not a great position to be in.As I was working my way out the door I could hear the sales person Lisa asking the finance manager Erik to help her get the car and he responded "It's not my problem, I didn't drop the ball on this one"I am then approached by James who asks is there anything he can do to make this right. I suggest he do something about the $300 document fee that is overkill especially since I will have to handle my own sales tax and register my own car since I am out of state. Literally, they completed a bill of sale and assigned the title over to me which was about 2 pages to complete. After finally getting to inspect and drive the car, James proposes a $100 discount. That's what my time, my co-workers time and the frustration is worth. Really! Although it was obvious to me that they didn't care at all about me, I purchased the car. After paying in full, I asked Erik for both sets of keys that I was told was in their possession, I was informed they only had one key but they would reimburse me for a second one. Great, now I will have to take my time to get a key which I did. I spent an hour at another dealership to get the key.Finally, when I got home I noticed the tires on the car were badly worn even though I had inquired with the dealership and told by Gina the day before my arrival that the tires were in great shape and had to pass their full inspection.I probably should have noticed the tires, but with all the distraction and just wanting to get back home, I missed it.Bottom line, the dealership just didn't care. As I told them prior to my departure that day, we all make mistakes. The car wasn't ready. However, it's usually not the mistake that's the problem it's how one responds to the mistake that's the bigger issue. This dealership failed on how they responded miserably.

BE02170913

24 de ene. de 2015

I called Audi in the beginning of December asking for my car to be seen due to grinding brakes. I received a call back from Service stating that "everyone is calling" and it is "normal" to hear squeaking when the weather gets cold. We were having warmer weather at the time, and I replied that the brakes weren't squeaking, they were grinding. After much back and forth, she told me to "run it through a car wash" and if it was still making noise, drop by for someone to ride with me around the block to see if it needed service. I had just had a baby and was on maternity leave so I had my husband take the car for a car wash the following week. Still grinding. We used his car mostly for the holidays and then I had him call since I had a difficult go around the first time. My husband called and had the same experience. Service now said they "don't do" drive arounds to determine if service is needed (mind you he spoke to the same person I did) and that my brakes didn't need service because there was no indication they would need service at my 35000 mile service check up.Luckily my service light came on for my 45000 mile service so I had to take my car in. I told the woman I spoke to that time that I wanted my brakes looked at as well. They couldn't get me in with a loaner car until the following week. I then get a call from Audi telling me not only do I need back brakes and rotors, but front one's too. I was driving myself and my 4 month old daughter around on shot brakes for nearly two months and was brushed off by service twice. Now I have to pay 1700 for my brakes to be serviced, when I likely wouldn't have nearly as much damage if I wasn't driving around for two months further running my brakes into the ground. I really hope that this review gets looked at, as no one should have to go through an experience like that. In hindsight, I should have escalated after the first call, definitely after the second, and absolutely after having to pay for the brakes with only a 160 dollar discount. Honestly Audi-it's almost insulting. I also needed to have three tires replaced. I have only had my car a year and seven months and paid good money for it. I'm so disappointed in the service, or lack thereof, that I received and wish I chose a different brand car. So disappointing.

GThoro

8 de ene. de 2015

I have owned many different cars over the years and have dealt will all sorts of dealerships, but I never received this level of service! My experience with Audi of Nashua both with their Sales & Service Team is far and away the best. All their staff are professional in every way and above all trustworthy. I highly recommend Audi of Nashua and if you aren't driving an Audi now after dealing with them you will want to

Cyndi

7 de ene. de 2015

I just purchased a Q5. Mark was very informative, gracious & respectfull with both my husband and I. He answered all of my questions, taking his time to explain throughly. I was putting off the whole car buying ordeal because I don't like pushy salespeople. Mark made the whole experience very relaxed, not stressful at all.

sedefkjosephson

4 de ene. de 2015

My wife and I just purchased a Q5 this past week. Jude was knowledgeable and thoughtful during our experience and we are grateful. It was the most pleasant car buying we have had.

Jerry

4 de ene. de 2015

Joshua Phillips was very friendly, cordial, and offered to help us immediately after we arrived.He answered every question we had, and then some, and went on to explain many features and how they worked.He went the extra mile, exhibiting excellent people skills dealing with a rigid staff at our insurance company. He presented creative solutions to the problem that finally worked out.He called to keep us informed and made sure that we were satisfied.

wigfield

26 de dic. de 2014

Recently decided to lease a new Audi A4 at Audi-Nashua. My 2010 A4 was running well and Audi-Nashua service continues to be excellent. But after no-pressure discussions with multiple service and sales people at Audi of Nashua decided that the best use of my money was leasing a new 2015 Audi A4 and trading in my 2010 A4. Especially impressed with Danielle Rodriquez in sales who suggested the time might be right to trade and Tyler Jones in sales who found the right car for me. The whole transition into a new car was exceptionally smooth, the price was right, Josh gave me a nice walkthrough on the new features, the car is a pleasure to drive and I look forward to the service department keeping the car in peak condition as they did with my 2010 A4.

Bmfdoiron

13 de dic. de 2014

Just purchased a CPO 2014 Audi Allroad and couldn't have had a better buying experience. Car buying is not something most of us look forward to but Jude Pearson made the process effortless. From the moment we met with Jude we were treated with courtesy and professionalism. If you're in the market for an Audi I would definitely recommend Audi of Nashua and Jude Pearson.

corinthcorners

1 de dic. de 2014

I appreciated the dealership preparing all of the paper work in advance, making the buying process quick and easy. I ran into some problems with my purchase down the road, but the dealership eventually resolved this.

Joshua Gentry

25 de nov. de 2014

I test drove 2 cars, he really let me push them on the highway to see how they felt. Once I choose a make he was very helpful in finding the a car in a color I liked. We had to hunting in the lot for me to look at all the colors. The actual deal was straight forward, although they took forever to evaluate my trade in that was hardly Dan's fault.

bottsQ5

24 de nov. de 2014

I can't say enough about the quality of my buying experience with Jude Pearson and Audi of Nashua. Jude was very knowledgeable about the vehicle I wanted and was a great listener. There was no pressure and we came to an agreement on pricing that I was very satisfied with.Jude continued to stay in touch regularly during the delivery process and went above and beyond the day I picked up my Q5. In advance she made sure I was aware of everything I needed to make the transaction smooth and quick. On the day I picked the car up, it was out front and the detailing was outstanding. I met with Eric Kneidle and he was terrific to work with, very upbeat and made the buying process go quickly and smoothly. Jude spent all the time I needed to go over the car and it's systems to be sure I was familiar with everything. She even sent me websites which deal with the individual technologies that go with the car. I can't say enough about Jude and Audi of Nashua. They know how to make a buyer feel special. Great overall experience!

Anthony.itrich

18 de nov. de 2014

A fantastic car shopping and buying experience. (Quality of work was given one star, because it was not applicable.) My letter to the GM the next morning:Good Morning Larry, Id like to take a minute to compliment you on your team at Audi Nashua. This past week I purchased an Audi from your dealership, and couldnt be more pleased. I first spoke with Colby Pooler Monday morning, who assisted me from the beginning, and took the time to introduce himself and chat with me when I arrived later same day. I was pleased to see the particular vehicle I was interested in had been driven from the warehouse and positioned directly up front prior to my arrival. Mark Pitera guided me through the entire process with ZERO pressure. Eric Kneidel zipped me through the paperwork while seamlessly carrying on a conversation with me about a topic we are mutually passionate about. All three took the time to listen, which is a rare art form. No one rushed me; the no-pressure atmosphere was refreshing. The dealership, physically, is beautiful and super clean. And yesterday afternoon, after hearing I wouldnt be able to take delivery for a few days due to childcare obligations, Mark took the time to deliver my new Audi to me in Milton, MA, and then drive the trade-in back to Nashua. Simply outstanding. After having browsed and test driven several Audis at two Boston-area dealerships in October, I decided to go out of my way to NH. Im convinced your team has it dialed in perfectly. In short, I couldnt be happier with the experience. Please pass my accolades on. Kind Regards,Anthony

vkasyanenko

15 de nov. de 2014

We were looking for Audi Q3 which just arrived to US market and therefore is hard to find. Wayne Smiley was very helpful on the phone, walked through all options, and checked later about the status. Colby Pooler was the Audi specialist we worked with in person, he was able to locate a perfect car for us available at another dealership and then arranged every step in sales process. Ryan LeBrun made sure signing all the paperwork was easy and fast. And Tyler Jones explained everything about our new car at delivery time.We love our new car. Great job Audi of Nashua!

Joshua Phillips

29 de oct. de 2014

We are very grateful that Joshua Phillips was present when we visited Audi of Nashua. He truly made our search for a car a pleasant venture. Joshua's passion and dedication made it easy for us to select a car that suited our needs .Joshua's salesmanship allowed us to make the right decision without any pressure . After we got the car ,we were very delighted with how helpful Joshua was as he made sure we were familiar with the technical aspects of our new car. I would highly recommend Joshua to my family and friends .

tsull87

28 de oct. de 2014

Worked with Colby Pooler to purchase a 2011 A4. entire experience was great. Colby was very professional and easy to work with. Purchased the car in perfect condition. Highly recommend!

Mary MacAdam

28 de oct. de 2014

I just purchased a low mileage 2104 Audi Q5 from Audi of Nashua and I couldn't be happier with the service that Josh Philips has provided. I had my my initial test drive in mid-September and Josh got back to me ten days later when he found a like new car coming out of the service loaner pool. He put a hold on the car for me and I came up to the dealership and we closed the deal that evening. Josh came in on his day off to deliver the car to me personally so that my wife could drive it that weekend. It's now two weeks later and Josh is still helping me. He just drove down to my office to deliver the roof racks that came with the car. Great service all around--and much appreciated.

khorgan

9 de oct. de 2014

I just purchased a third car from Shane Weinberg at Audi Nashua. The first two were Audi and the third was a Volvo they had taken in trade. Soon after taking delivery, we noticed an issue with the passenger side rear door. The top of the door didn't completely seal against the car when closed. We learned that the car had possibly been in a minor accident that had not shown up on the CarFax. Shane took the car back and sent it to a body shop for inspection and repair. He promised to make it right and he did. It turned out to be somewhat minor and there was no charge for the body repair. Shane stated that " it was the right thing to do". It's easy to make a customer happy when things go smoothly. It takes true professionalism to resolve a problem when an unexpected issue arises. Shane and Audi Nashua pass with flying colors.

scb558

24 de sep. de 2014

I had been a Lexus driver for over fifteen years and owned a GS350 when I discovered the Audi A5 Cabriolet five months ago. I started, but lost track of the search for this car until two weeks ago when I was contacted by Daniel Mitsch, a specialist wtih Audi.To begin with, Daniel's excitement over finding the most "awesome" car for me was endearing and contagious. His candor when he didn't have the answer to a question ("I'll ask my boss and call you in two seconds") was startlingly refreshing. Before the end of the day, he had the car and a date for me to test drive. When the car sold before a transfer could occur he had another, even more "awesome" car twenty-four hours later. I've encountered dealers who appear to have "crafted" a rapport with their customer. But there is nothing about Daniel Mitsch's engaging style, sincerity, enthusiasm, or open delight when he's located the most "awesome" car, that isn't heartfelt. He is one of those people so well-matched to what they do, they'll succeed just by showing up.Perhaps the attitude, sincerity and excitement of a sales person shouldn't factor so heavily in a customer's decision to buy. But for me and others like me who sometimes need a tie-breaker, it matters plenty. Daniel is a gem. And now, thanks to him, I have the most "awesome" A5 I could want.

Audi2015A5

23 de sep. de 2014

I just leased a 2015 Audi A5 and worked with Daniel Mitsch. This was my first lease and Dan made the whole process very easy and clear. He was very professional and personable throughout the entire process (no hard selling, etc.) Anytime you are looking to buy/lease a new car it is always a stressful endeavor, however, Dan and Audi of Nashua has provided exceptional customer service while providing a warm and friendly atmosphere. His customer service and personality far exceeded my expectations. I later found out that Dan has only been there for a short period of time but you would never know it given his knowledge and expertise of Audi as a whole. I would highly recommend purchasing or leasing a car through Audi of Nashua and would very strongly recommend asking to work with Dan Mitsch as you will not be disappointed.

Tom_Harte

10 de sep. de 2014

Purchasing a new car is rarely an experience that I would reflect on and share with friends and family; however, the entire staff at Audi of Nashua delivered an exceptional experience from the moment I walked in the door to the delivery of my A6. If exceeding expectations is the standard of customer service - Audi of Nashua has even exceeded that standard.

twd1979

5 de sep. de 2014

Usually dreading to look for a new car and deal with a dealership, I couldn't have been more surprised as Colby and Curt let me simply drive the three modele I was thinking of and without any pressure answered all my questions. Great process, enjoyable experience and now a great handling Q5. Thanks!

A_Adkins1

4 de sep. de 2014

After moving from Florida to NH, I was looking for a safe and reliable car to drive for the upcoming winter season. Colby and the Audi of Nashua team instantly got me hooked on the new 2015 A4 with all-wheel drive. After a test drive and little convincing, I was positive I had made the right choice. Colby was extremely knowledgeable, professional, and understanding of my wants and needs. He was always available to answer any of my questions, and took the time out of his busy schedule to make me feel comfortable in my new car. Colby is awesome and the whole Audi of Nashua team has made this experience easy and painless. A.Adkins

atkinsonna

26 de ago. de 2014

This is my 3rd Audi I have purchased from Audi of Nashua. A great, easy experience once again. They are very professional and personable at the same time. After setting up an appointment with Paula Brait, I worked directly with Colby who was very personable and helpful through the whole process. I knew what I wanted and we got it done!!

cfreedman1

25 de ago. de 2014

Everything about this car buying experience was great! Easy, enjoyable, fun even! The salesman even came in on his day off to take me for test drives. We test drove six different models until I found the one I wanted, which ended up being the first one! He was patient and had a great attitude the whole time. The financing was easy too! Just a great overall experience, which is unusual at a lot of dealerships. I would recommend Audi of Nashua highly.

Adonahue

22 de ago. de 2014

Colby was fantastic! After wanting an Audi for a loooong time, I took a drive up after seeing something on-line that peaked my interest. First, the car was ready and waiting when I came in as they were expecting me. Colby was knowledgable, professional and an overall pleasure to work with. I'm taking my new Audi to Dallas where we move and I can't wait!!! Thanks Colby for helping me into a car I've wanted for a long time!! A. Donahue

a81sturmer

19 de ago. de 2014

I worked over the phone and by email with Eric Kneidel and Paula Brait. They were both extremely professional, prompt and thorough. I worked over the phone and in-person with Colby Pooler. Colby too was extremely personable, professional, prompt, curteous, knowlegeable and helpful. Overall the CPO A6, which I found through the internet, was as advertised. It seemed to perform flawlessly in the 2500 mile drive back to the Texas where I live.I did find a number of deep scratches in the clearcoat behind the right rear tire that were not addressed in the CPO inspection. I have yet to find the IPOD cable that was supposed to come with the car. Also it is not clear that the car ever had the 5000 mile service. The service was not stamped in the maintenance book, though the CPO inspection included that as an inspection item. I was not presented the opportunity to roll the Audi service plan into the purchase price. Also I would like more information on the repairs to the 3 wheels - were the wheels bent or was it just curb rash? I will pursue this additional info from the dealer.

ahs

19 de ago. de 2014

This was the best experience I have had buying a new car. I already knew what I wanted, but Colby was helpful and and very professional to work with - great sales team member. We went in just for a test drive and bought the car within the hour. No back and forth - straightforward.

pandwich

31 de jul. de 2014

I went to Audi of Nashua because of their great reputation. That reputation is well deserved. My salesman, Curt O'Donnell was very courteous and low pressure. More importantly he was extremely knowledgable which helped us select exactly what I wanted at the price I wanted to pay. Couldn't be happier, I'll be back to buy my next car!

wegundy

25 de jul. de 2014

We were impressed by the attention, professionalism, enthusiasm, and strong product knowledge. The pace was about right with all parties showing a sense of urgency and hustle.

kristen lavoie

17 de jul. de 2014

Sometimes you dont know what youre missing until you open up your mind to possibilities that you think are out of your reach... My husband and I for the past few months have been throwing around the idea of trading in our larger SUV as our life has taken another path. Im the type of person that will research and research until the cows come home before making a larger purchase like a car. At first I dismissed the thought of an Audi because I thought it was out of the price range that I was willing for us to pay, but research pays off and there it was top 3 in the small luxury suv line all within the same price range. Really an Audi is in range?? We had already test drove one vehicle and we had an appointment to test drive another competitor. Just so happens we were near the Audi of Nashua dealership with time to spare before the next appointment so we popped in. Colby came out and was very polite, listened to what we were looking for and our needs it was very low pressure and casual. We had also told him we were killing time until our next appointment to view another competitor. Even after we told him that I never felt like he was pushing us or trying to sway us away from the other appointment. We ended up taking a Q5 out to fill our downtime and wow within 5 minutes I had already in my mind eliminated the vehicle we had test drove a few days before and was seriously questioning if I wanted to keep the other appointment. But I wanted to cross my ts and dot my is so we went to the other appointment and less than an hour later we were back at Audi. We got back in a knick of time too as there was another individual looking to purchase the Q5 we wanted and Colby was in a race to get us in that Q. He was busy but he carved out the appropriate amount of time for us to finalize the trade/purchase transaction. Im a newbie to the Audi family and Id have to say Im smiling every time walked up to it I actually dont mind my commute now! In the end it was a seamless, friendly transaction and Colby has done a great job with follow up and offering his assistance as I get acquainted with the Q. Happy cornering!

matthewe_merry

17 de jul. de 2014

So, my wife initially started off our Sunday having breakfast and talking about a new car for her for the fall and before we knew it we had decided to stop by Audi of Nashua to just look at a new Audi Allroad. Upon arriving to the dealership we were greeted by Colby, who at the time was in the middle of a couple of other tasks and without being prompted, Colby stopped everything he was doing and took the time and made my wife and I feel welcomed to Audi of Nashua as well as showed us the three 2014 Audi Allroads that just happened to be on sale for model year closeout. Colby was extremely knowledgable about the Allroad as well as other Audi models we were inquiring about and comparing during our recon mission. Without any sales pressure, Colby stepped inside the showroom and grabbed the keys to a 2014 Allroad and gave us a grand tour of the interior and exterior and allowed us to compare to the Q5 to see which car fit us best for our purpose. We were given the chance for a test drive and instantly were very happy with the Allroad and its drivability and performance as well as the interior options. After a short time hanging out in the showroom and crunching some numbers it was an easy decision, we were now Audi Allroad owners. I would have to say and my wife agrees, this was one of the best experiences at a car dealership that both her and I have had and as new Audi owners and new to Audi of Nashua, we look forward to doing future business with not only Colby but the rest of the Team at Audi of Nashua. Matt and Cait Merry

Brad Fierstein

15 de jul. de 2014

I was looking for a very specific CPO car, and I found it in an online listing at Audi of Nashua. The team there was excellent, from answering my numerous questions early on, negotiating a price, and getting the financing done so I could make one trip up to see the car for the first time, get comfortable, and drive it home. They were pretty firm in their pricing, but to their credit they had an excellent inventory item that they knew would sell, and we agreed on a fair price to get a nice smooth transaction done. The entire experience was extremely professional, the car is fantastic and I am thrilled with my new ride.

paul12345678

10 de jul. de 2014

Colby is a great person to work with very professional, his product knowledge about the Audi line is exceptional, the entire process was efficient, and completed in a timely manner, I highly recommend working with Colby, we are now a (3) Audi family and always enjoy working with Audi of Nashua, and their staff especially Eric Kneidel.Paul and Marlene Beauchesne

fusco.mike.1

8 de jul. de 2014

We've purchased and leased so many vehicles, over so many years, including 6 leased Audis. We have never had such a wonderful experience as we had working with our salesperson, Jeremy Gilbert. He is amazing! He has gone above and beyond anything we have experienced in the past. He has made himself available 24/7! We cannot begin to express our gratitude to him. We feel so very fortunate to have had the privilege of Jeremy's experience, knowledge, dedication, and kindness. Also, Thank you all, Audi of Nashua!

mcway4

1 de jul. de 2014

Colby and the rest of the Audi of Nashua staff far exceeded our expectations when it comes to customer service. He was nothing but professional and maintained a clear line of communication throughout the sales process which was over a month in duration due to the ordering of a vehicle from Florida! Thanks again Colby for making it all happen for us!

lk35mm

30 de jun. de 2014

I went into this dealership never having purchased or even driven an Audi so I was a little unsure of what to expect. My husband and I went in and were promptly greeted. Shane assessed my needs quickly and offered me a test drive. Of course I loved the car and we began the negotiation process with our trade and the price. I was pleasantly surprised at the fairness on our trade and the price of the car. The best part of this process was the efficiency and professionalism. I was there on Sunday and was driving away with my new car Monday evening. Shane checked in with me the next day and has been weekly to make sure I am happy. I truly feel this has been the best car buying experience with NO STRESS which I appreciate greatly. I can actually say it was fun. This certainly won't be the last Audi I purchase and hope that Shane will be there to buy my next one from!

J_NH973511412

28 de jun. de 2014

James Giniewicz is truly a phenomenal guy who knows his business. He's a straight shooter, no BS, very enthusiastic and works hard to meet customer expectations. I had a pretty tall order to fill, but James made it happen...within an extremely tight timeline. While I primarily worked with James, I did have the pleasure of interacting with some of the others as well, (Ryan LeBrun and Shane Weinberg).They are not receiving a 5 star rating for 3 reasons: 1 - Did not work with me on some post standard warranty items just over their exp. date, 2 - There are some areas that need improvement in their service department; disconnect amongst the staff, 3- They do not offer a very good value on their own trades.All in all...there is a great team of individuals working at Audi of Nashua, (much better than most).

vsanchez9295

14 de jun. de 2014

Cars are not mere possessions, they are in some ways, an extended family member. Such was my Audi Q7, purchased in 2006. For example, my daughters learned to drive, were driven to their first day of high school, moved into college, and recently, attended college graduation in that Q7. Colby, with whom I dealt with at Audi of Nashua, understands that the miles on an odometer represent more than just mileage to car owner; they are like tree rings - a record of seasons past or in the case of a car, memories. During our conversation on the trade-in value of my Q7 Colby presented a professional and respectful demeanor that made the entire process of purchasing another car (a 2012 A7 in exceptionally good condition) a very pleasant and engaging experience. His thoroughness and attention to detail in every aspect of the purchase was highly appreciated. Moreover, as a result of his focus on my complete satisfaction, I have no doubt in the coming years, he will be there to help me with questions or issues that come up regarding my A7. Thanks to Colby, I purchased more than just a car. I gained an ally and advocate at Audi that will ensure I have many happy seasons to come in my A7.

jamesademarco

13 de jun. de 2014

My experience with Audi of Nashua could not have been more smooth. I initially called to inquire about their inventory and on the same day was able to visit the dealership, see the cars, have them appraise my trade-in, and leave with a very fair offer... all in the matter of a 1/2 hour (as I was on a tight schedule). They catered to me fully. In the days to follow, I was able to work efficiently with Shane as I needed to make a decision between a couple vehicles. Whether via phone or through emails, our communications were prompt, professional, and courteous. This all led to my purchasing a vehicle in short time. During the purchase process, different members of the team collaborated on handling the details with my trade-in, preparing the car I was purchasing, and working through financial and registration details with me. Again, an incredibly smooth process that had me in and out of the door in no time, with my new car. This included time that Shane spent with me, reviewing the details of the vehicle. In the days to follow, I received the courtesy of a follow-up call, to ensure all was well with the car... and then again about a month out. There is no doubt this dealer cares about me as a customer and my satisfaction with the vehicle I purchased from them.

jjbushey

12 de jun. de 2014

I pulled up to the dealership and Patrick Holland was on the spot to help me with questions regarding new and used vehicles. He was able to held me determine quickly my needs and we determined the A3 was my best fit. I then was able to close the deal quickly with the finance manager, which educated me on my best choices for financing the car. I found Patrick and Eric highly knowledgeable and responsive to my needs to make an informative decision to purchase the new A3. This was my second purchase at this location and I have referred others to this organization.

rynL1985

7 de jun. de 2014

I recently bought and Audi A5 back in March and was very happy with my purchase. My salesman Mike Rindo went above and beyond to help me get into this vehicle. After a few months of driving, I had come to notice that my AC was not working. After calling Mike, and have a face to face with sales Manager James Giniewicz and Ryan LeBrun. They were able to work with me and get my AC unit fixed with no cost to me after it had gone over the 1000 mile dealership warranty. Just another reason why I would come back to here purchase my next Audi. I would also recommend anybody in the market for a new Audi to make the trip to Audi of Nashua for a terrific car buying experienceA very satisfied customerRyan Lang

dayottejr

5 de jun. de 2014

I decided last minute to go buy a car so I went to Herb Chambers Audi of Burlington, MA. They promptly greeted me and showed me the cars I was looking for, I had already picked out two CPO (Certified Pre-Owned) Audi's online to save time. When I looked at them I found at least 5 things wrong with both cars (Scratches, Pain Running/Over Spray), Rust on one of them, Worn leather and so on. I questioned if these were Audi Certified or Dealer Certified, because in my opinion Audi would not of certified either car. When I questioned the issues with the cars the Salesman got rude. So I said I would go somewhere else.I called Audi of Nashua and asked if they had any CPO cars in stock that I could look at. In short I explained briefly my experience at Audi of Burlington and stated I didn't want to deal with that again. They said come down and they will certainly be able to assist me. When I walked in I was immediately greeted by Linda. She had asked some questions about what I was looking for and then proceeded to show me some cars to select for test rides. We test drove 5 cars in total and looked at 7 or 8 of them. Once I chose a car Linda proceeded to discus price, options that are available and how I wanted to pay, I had a pre approved loan for a decent rate, Linda explained that they didn't deal with the bank I was using due to the length of time it takes the bank to send the money. But she immediately stated that Audi could also get me financed and likely with a better rate. At this point the dealership was technically closed, but Linda and 3 other co-workers stayed 3 extra hours to complete all paperwork, get my loan approved and allow me to walk away as a proud owner of a CPO Audi.This is the type of experience everyone should receive when buying a car. I was able to purchase a great car for a great price. Linda did not pressure me in any way and made the whole experience pleasant. She took all the time needed and never once indicated that she needed to hurry up because they were closed. Everyone did all they can to make this happen in a very short amount of time.I would highly recommend Audi of Nashua and definitely work with Linda if she is available. But I am confident anyone there will give the same service based on my experience while I was there. I am currently looking to trade my Audi in and upgrade, Audi of Nashua will be my first stop and likely my last.Dennis

cole3967

3 de jun. de 2014

Purchased a used 2011 Lexus RX350 from Colby Pooler on Saturday May 31st. We walked in around 1:45 and walked out around 4:45 with our new purchase. The entire sales and finance team worked dilligently in getting the SUV prepped so we could drive it home that evening. Overall Colbly is a solid customer service driven individual that worked hard to make sure we taken care of.Thanks again.

wendyik

28 de may. de 2014

We're thrilled with our new 2014 Q5 from Audi of Nashua and glad we had the opportunity to work with James and Colby. They were knowledgeable, friendly and incredibly easy to work with. Overall, it was a really positive experience.

Horizons1983

27 de may. de 2014

If you're looking for a new or CPO Audi in the Northern New England area, the only place you need to go is Audi of Nashua. Everyone there knows what they're doing and are pros. You will be treated well and they care about making you a lifelong customer. They don't want to sell you a car. They want to sell you all of your cars. Speedbumps are dealt with quickly and you genuinely feel like you are their top priority. They may not have the inventory of some of the "larger" dealerships in the area, but they more than make up for it with their courtesy, deals and attitude.

meltg88

24 de may. de 2014

Colby was professional, personable, extremely knowledgeable about Audi cars, leasing, and financing. He was HONEST and offered a solution so we could be in the car we wanted! There was no sales games or negotiating over trade in values or prices. Colby was up front about everything and we appreciate and value that honesty. We are so happy with our new car and I will definitely be returning to Colby for our future purchases!

jgelbwachs

20 de may. de 2014

I recently purchased a Certified Pre-Owned A6 from Colby Pooler from Audi of Nashua and I couldn't be happier. Colby was incredibly knowledgeable about his Audi product line! Colby was very responsive to any inquiries and questions I had about my CPO purchase. His work ethic and customer service skills are amazing. Colby went the extra mile with his Sales manager Drew Gleason to make sure I was 100% satisfied with my A6. Together Colby and Drew made sure that my overall experience in dealing with Audi of Nashua was nothing less than perfect. I was very pleased with my CPO A6 I purchase. I definitely recommend seeing Colby Pooler at Audi of Nashua if you do decide to get an Audi!!

celia6

30 de abr. de 2014

Jeremy Gilbert was a very pleasant, courteous and patient young man. After test driving new cars all day, we were impressed with the Audi A4 performance and appearance and therefore made the purchase. Only disappointment was that the technicians did not see quite a large scratch on the roof when it was detailed. However, we did return the following day and it was taken care of.

veldac

7 de abr. de 2014

This is the 5th car I've bought from Audi of Nashua. For my new S5, I dealt with Jeremy Gilbert. He made my purchasing experience pleasant and very easy. Jeremy responded quickly to my emails and calls. He searched the area and internet for my perfect S5. Once I selected the car, he worked on my behalf to obtain a purchase price that I felt was fair. My husband and I are very happy with our whole experience with Jeremy Gilbert.

brusso1

7 de abr. de 2014

I leased an Audi A6 from Shane Weinberg. He was very professional and made the whole leasing experience very easy and comfortable. My overall experience was great. I would recommend Shane to any co-workers and friends.

Chris__Topher

7 de abr. de 2014

From start to finish the team did an outstanding job. Extremely user friendly, engaged and responsive to requests. Really know their stuff. Whole process from initial contact to post purchase follow up has been seamless and enjoyable. Clearly a great team.

Stevegangi222

4 de abr. de 2014

I have been scouring Autotrader for 6 months and I began my search for a BMW 535i xdrive, being a big man, comfort and fit was the most important feature, I drove the BMW 535, 740 IL and I was not comfortable, then the Jaguar XF, the Lincoln MKS, Caddilac CTS, Acura RLX and finally the Audi A 8L, after just sitting in the Audi A8 L, I knew that this was the vehicle for me, driving it was even more pleasurable. So my search began, after months of searching, I spotted the vehicle that had my name on it, a used 2014 Audi A8 L, located at Audi of Nashua, some 300 plus miles from my home. I immediately telephoned Audi of Nashua and asked to speak to a Sales Manager, Mr. James Giniewicz answered the call, James was so pleasant and friendly, I felt like I new him for years. I explained my desired deal to James and within 15 minutes I received a return call from James stating that the vehicle was not only available but he could make the deal per my terms, I was at that point the happiest 61 year old man in all of New Jersey. Wow, never in all my years was purchasing a new vehicle so easy and pleasurable. I stated that I would arrive on Saturday afternoon to complete the transaction. After a 5 hour drive, myself and fiancee arrived and were greeted by James and Mr. Colby Pooler, Sales Specialist, Colby was great, he immediately led us to refreshments and rest rooms and said that we should relax for a few minutes while he prepared my trade in for inspection, a much needed rest for sure. Within 10 minutes Colby returned, said everything was in order and a test drive was awaiting. My vehicle was prepped and ready to go. Colby spent the next 30 minutes explaining and teaching us the features we would need to make our trip home, He was patient and extremely knowledgeable. When we were finished it was time to meet Eric Kneidel, the Finance Manager. Eric was great, all my paperwork was prepared and ready, and went the extra mile to help reduce my interest rate by half a percentage point, what dealer does that for you! Eric made the usually painfull part of the transaction a real pleasure. When I was finished in finance, I met Ryan Lebrun, Sales Manager, Ryan was filled with tips for running and maintaining my new Audi for maximum performance and to reduce wear and tear, another great person in this already fantastic deal. Colby then completed his required paperwork, and we were ready to return home, but not before James came back and he and Colby congratulated me on my new purchase. If I were to write a script on the perfect auto purchase, I could not write it as well as I was treated by the entire staff at Audi of Nashua, They made this my most pleasurable purchase ever. I would recommend them to anyone in search of a new or used vehicle. The 600 mile round trip was my best ROAD TRIP ever.Thank you Audi of Nashua

Mkovacs13

24 de mar. de 2014

I'll try to keep this short as its a long story:I searched nationwide trying to find a CPO B8 Audi S4 in a manual in my price range, I had 3 options. I contacted all the dealerships and even at the start Paula at Audi Nashua was the most helpful. As I live around 800 miles from the dealership, she offered numerous options for obtaining the vehicle, from shipping it directly to me as well as meeting us at the Manchester Airport and driving us to the dealership to finalize the deal. After multiple email exchanges, we agreed upon a price (which is nice, as the other dealership were firm, and coldly not open to offers at all), and did nearly all the paperwork via email. We flew to the area two days later and on Saturday morning and we're picked up by Ryan LeBrun the sales manager, who was an awesome guy. Obviously a car lover and having had 7 Audi's in the past, half of them various S4's, we had a lot to talk about, which made the 20 minute drive fly by.As soon as we arrived we met both Paula and Linda (Our Audi Specialist), both of whom were just a wonderful in person as they had been on the phone and over the course of the email exchanges. Before going to see the car we we're offered various caffeinated beverage which was great as we had a 12 hour drive ahead of us! We started by looking over the car, and Linda when through some of the basic details, of the S4, which was immaculate, she was clearly aware we we're not normal customers having had such a lengthy Audi history. We then returned to the showroom, Linda went through the entire CPO process, and provided us all the documents pertaining to the vehicle; The Manuals, CPO documents, the detailed inspection report, the keys (including the emergency plasticy one), and a cool little Audi bag (which my wife did not get from the Audi dealer we purchased her Q5 from just 1 month prior......Linda gave her one too!).We then met with Eric Kneidel the Finance Manager who was ultra nice, and worked us through the paperwork very quickly, understanding our time constraints, and not wasting our time with the add-on products, that every other dealer seems to push.We were back to Linda for some closing items, and were instructed to take some water, soda, and snacks with us for the long ride home (I mean who does that? My mom didn't even offer me snacks!) She escorted us out to send us on our way (we even gave her a hug! when's the last time you hugged someone at your car dealership?? my guess is never), right before we pulled out, Paula also ran out to thank us for our business, and to wish us a safe ride home, with instructions that we send an email when we got in just to make sure everything went ok (which I forgot to do, but Paula didn't. She sent us a message Sunday morning hoping that everything went as planned and that we arrived home safely.)So, was the 800+ mile drive home worth it? I can say without any doubt yes, totally worth it. When we go to look for new Audi's in a few years, we will be contacting Nashua first to see if they can find what we're looking for, I would gladly go through the flights, driving, and the lot, just to do business with all of them again!

quartzman1

23 de mar. de 2014

We could not have been happier with our experience. We were treated with courtesy and professionalism right from the start. Even though we were in the market for a used car, we received the same attention and respect as would be expected had we purchased a new and far more expensive vehicle. Jeremy was knowledgeable and organized through the entire process. He was quick to return phone calls and delivered everything that was promised. We had the attention of all the professionals surrounding Jeremy and always felt that people in the dealership worked as a team to ensure our complete satisfaction. We could not have been more pleased with our experience and absolutely love our car!!

kmb18

22 de mar. de 2014

My wife and I had a terrific experience at Audi Nashua. We had been searching on and off for a car for several months. We came across a vehicle we were interested at Audi Nashua so decided to stop in and check it out. We were immediately met with a very friendly, courteous and professional staff and there was not hint of any kind of sales pressure at all. We had performed many online searches for a vehicle and the price point for the car we came to see was very well priced. After talking with several dealers and getting very low offers for a trade-in on our existing vehicle, we felt that the trade-in value we agreed to was very fair and around what we were targeting. We did not intend to leave the dealership with a purchase, but that is exactly what happened. We felt very comfortable during the entire process and would not hesitate to refer Colby and Audi Nashua.

erickellar

22 de mar. de 2014

Excellent experience. Was able to purchase a great car for a great price. Linda did not pressure me in any way and made the whole experience pleasant.

aprille610

15 de mar. de 2014

Colby was amazing to work with when I was looking for and purchasing my 2014 Audi Q5. He was extremely helpful and accommodating. He was very accessible and answered any and all questions I had. I had to wait a few months before I received my car. He kept me informed as to when my car would be available. I was pleasantly surprised and happy when he called to tell me my car was coming in earlier than anticipated. This was my first Audi that I bought. When I went to the dealership to pick it up, he placed a big bow on my car. It was a fantastic experience. When the time comes, I'm will most definitely be back to see Colby.

jessicaudina

12 de mar. de 2014

My husband and I had a great experience buy a certified pre-owned Q7 with Jeremy at Audi. He was very helpful in anwering all of our question during and after the purchase. He makes himself available to call anytime even after the purchase was made. He was willing to stay after hours in order for us to get the car on the day we wanted. All of the other staff that we enountered were also very friendly and helpful. We have 2 small children who needed to come with us to the dealership a few times. They were welcoming to our kids and very understanding of how they do not sit still for anything.

GeeWhizPilot

6 de mar. de 2014

Curt O'Donnell was very knowledgeable about the entire Audi line. He took the time to understand the type of car I was seeking and made several helpful recommendations. Great experience!

lmac0925

5 de mar. de 2014

My husbandand I recently purchased a new 2014 Q5 from this dealership. We worked with Colby Pooler who made the process very easy and stress free. He was very willing to work with us to find a car that fit our needs and was very personable, professional and informative. He was also very timely in returning our phone calls and answering all our questions regarding our new vehicle. The couple of months we had to wait for our Q5's arrival was absolutely worth the wait! Colby kept us well updated on the progress of our car's arrival throughout the whole process. I am very satisfied with my experience in working with Colby and the staff at Audi of Nashua and am also extremely satisfied with my final product! I love my car! I would not hesitate to return to this dealership in the future to work with Colby and would recommend the same to my friends and family.

Kconve6231

5 de mar. de 2014

The atmosphere at this dealership was very pleasant and professional. Colby Pooler did an excellent job presenting the car I was interested in and displayed a thorough knowledge of the car and its features. He was friendly, patient, and professional, and he obviously believed in the product he was selling.

Ncandelier

4 de mar. de 2014

My friend and I are both interested in purchasing a new car soon, and had stopped in to find out more information, and availability. This dealership was not your typical, uptight dealership. We were greeted by Linda Petralia, who is AMAZING! She had a smile on her face the entire time, and made sure to answer all of our questions. She was easy-going and didn't pressure us into anything, while making sure to still get down to business and keep it relevant. Even management was similar in attitude! I am definitely impressed. I look forward to working with her more, when it comes time to make my final decision.

2014BeckyJ

4 de mar. de 2014

Jeremy did a great job walking us through the process of buying out first Audi (used) and taking the time to answer all our questions. Normally, I don't like taking cars out for a test drive, but Jeremy explained everything so well and put me totally at ease during the drive, even though it was in the middle of a snowstorm. In fact, everyone at Audi of Nashua was very friendly and helpful. Even after our purchase, Jeremy continues to help us out and answer any questions that come up. I love my A4 so much that my husband feels like he never gets a chance to drive it, and my experience so far makes me look forward to a continuing relationship with this dealership.

natarven

4 de mar. de 2014

I have purchased many cars in the past 20 years from different Sales Specialists, but this one was DIFFERENT. I worked with Colby Pooler, who was made the experience of purchasing a new vehicle a PLEASANT ONE. Yes, an enjoyable experience. Colby was easy to talk with, followed up with every phase of the shopping, purchase and delivery process of my new AUDI Q5. Colby made sure that he secured the car I wanted and provided OUTSTANDING CUSTOMER CARE AND SERVICE.If anyone is in the market to buy an Audi, I recommend that they go to AUDI of NASHUA and ask for COLBY POOLER. You will come to enjoy the experience of buying a new car.Outstanding and Excellent customer care by COLBY POOLER.

kbreck

3 de mar. de 2014

I cannot say enough positive things about the experience my husband and I have had at this dealership. The cars speak for themselves. The employees on the other hand...professional, personable, funny, put us at ease. We came into the dealership to look at the lowest priced car on the lot, yet we were treated like royalty. We have experienced good customer service before, but never like this. We signed the final papers tonight with complete confidence. Patrick was extremely thorough in reviewing every last piece of our transaction--his attention to detail and complete knowledge of the Audi brand was a very comforting factor. Thank you Audi of Nashua!

ishkabibble

3 de mar. de 2014

I've just signed on for a 4th A4 lease with this dealer because the experience has been extraordinary since day one. The A4 is a great car, but I've owned or leased other top of the line vehicles in the past. The sales/lease negotiation is low pressure and transparent. They don't even attempt to stick you with post sales add on warranties. I've always gotten a great car at a competitive price.This dealership really differentiates itself from all the rest because they are truly dedicated to customer satisfaction. The price for their services is very fair and I've never had a problem of any kind with their work. The location of the dealership couldn't be more convenient and if you decide to stay and wait for your service to be completed there are many comforts and business enabling tools at your disposal.I recommend Audi of Nashua without the slightest hesitation.

Jordan1324

21 de feb. de 2014

Wonderful experience. Colby helped us with all of our needs and we would return to buy from him again. We were very satisfied with our experience at Audi of Nashua.

ladycogswell66

20 de feb. de 2014

I arrived at Audi of Nashua to see a 2013 Audi A4 demo. I had an appointment with another salesperson, but arrived a half hour early and was greeted by Colby Pooler. We started talking and he volunteered to help me, if I didn't want to wait. Although the car that I had seen was a great deal, I wasn't thrilled with the color. After trying it out, I went back to Colby's desk to see if he could find me a different car and passed a beautiful 2014 Audi 4 Quattro.....It had my name written all over it! I really didn't want to buy a 2014, but after Colby spent some time explaining the creative financing package that they were offering, I was half way there. What finally convinced me was the time that was taken to work with me, the friendly and courteous manner of Colby and also of everyone else that I dealt with as well as the reputation of the dealership. My daughter bought an Audi from this dealership at the recommendation of a close relative that has bought two from them! The whole experience was a very pleasant one and they now have a happy new customer!

NicoleDeMinck

18 de feb. de 2014

Upon arrival I was immediately greeted and shown to the vehicle of interest. The process of financing was extremely fast and thorough.Each form requiring my signature was explained and i was provided a file copy in a seperate folder. My salesman provided me with excellent resources and literature about my new vehicle. I was in and out of the dealership in a short period of time but did not feel rushed through my buying experience.

thorstt

17 de feb. de 2014

Although I have purchased many new vehicles in the past, not just for myself but for family members,in-laws and friends ( yes, peoplehave actually 'recruited' me to purchase their new vehicles probably because of my 'usually calm demeanor' and beingregarded as someone who would never 'waffle' under 'intimidating new car buying experience pressure' ) I have to admit I was a littlebit nervous upon entering the very highly regarded ( 5 out of 5 stars ) Audi of Nashua dealership to purchase my 'dream car' whichjust happened to be an Audi. Enter Debbie Nelson. My salesperson, Debbie Nelson was a 'calming influence'. With Debbie Nelson asmy salesperson, the entire 'new dream car' buying experience could not have been more relaxing, at ease, and overall a 'calm'experience instead of a 'nervous' experience. Debbie Nelson knew the Audi line-up (including my Audi TT model ) as well as any and all aspects including explaining in detail ( after I had inquired ) Audi's paint process which allows them to warrant the paint finish againstrust or corrosion for 144 months ( 12 years !!! ). I arrived at Audi of Nashua nervous and 'guarded'. I left Audi of Nashua content, happyand with a feeling of having just experienced the most positive new car dealership in New England or the entire United States or eventhis planet all because of Audi of Nashua's very competent, pleasant, 'calming' staff and in particular, my excellent salesperson Debbie Nelson. If you are in the market for a new car, Audi of Nashua is the ONLY place to go !!! Five out of Five Stars !!!!!!Very happy Audi of Nashua new car buyerJ K

hroundy

17 de feb. de 2014

We visited to look at a new vehicle. Shane took us through various possibilities, He made us a reasonable offer on and A4 will many accessories. Eric was fast and efficient with all the paperwork.

pittsburg

10 de feb. de 2014

My complaint is about sales and not service. In fact, our service experience has been very good and both Eric Long and Mark Desjardins have always been very accommodating. However, my recent sales experience, which evolved out of my service visit, was quite the contrary. I was having my 2010 Q5 serviced and discovered it was out of warranty. I inquired about an extended warranty and was referred to Eric Kneidel for pricing. At that time, he told me they had just purchased a 2012 Q5 with low mileage and perhaps I would be interested in trading. This vehicle would be dealer certified and thus, have a 100,000 mile extended warranty.There was no specific vehicle info available at the time, so I called back the following day, inquiring about price and features. I was put through to both Eric Kneidel and my salesman, Mike Rindo's, voicemail.. After sometime, with no reply, I called again, only to be informed, this time, that they were both off. I was eventually given a trade price for my vehicle and a purchase price for the 2012. However, after thorough research on Kelley Blue Book, it most definitely seemed like I was paying top dollar for the 2012 and getting bottom dollar for my 2010, which also had low mileage and was in very good condition .In fact, I purchased my vehicle at this dealership and had it exclusively serviced there, as well. I called my salesman and shared my findings, only to be basically told the price was the price. Apparently, the 2012 2.0 liter was a very saleable vehicle and my 2010 3.2 liter was not, end of discussion. I have had 3 Audi's and was totally turned off by this experience and attitude, in general.. In fact, when I told them they're lack of willingness to work with me probably lost them a customer, there seemed to be very little concern. Being a business owner myself, I was, needless to say, less than impressed with my experience, once I left the service dept. .

menon7777

9 de feb. de 2014

We were in the market for an Audi SUV and Colby Pooler sold us a Q5. Throughout the process of order to delivery he was very helpful in taking our calls, accelerating the shipment so we could use the car on our vacation and otherwise being super responsive to our questions. I have no hesitation in recommending the Audi of Nashua Dealership and Mr. Pooler if you are in the market for a car.

zackmoldenhauer

4 de feb. de 2014

If you are going to buy an Audi, use Audi of Nashua. If you use Audi of Nashua, see Shane Weinberg. I have purchased 5 Audi automobiles over the years and every one has been from Shane at Audi of Nashua. If you want an honest experience and great value, then ask for Shane Weinberg. I have been in sales for 20 years and it is refreshing to work with someone as friendly, honest and attentive as Shane. Think about it, I have spent somewhere around 250k at this dealership and with Shane. I had the same experience with the first Audi that I did with the last. You will not be disappointed with Shane as your consultant. I can also speak to issues of the service department. They are very good. When you are looking at an Audi you are considering quality across different brands. This dealership, and Shane, will guide you through your process of searching for your new car with respect and honesty.....what more could you want?

Jlamp01

3 de feb. de 2014

Colby was great! He really worked for me to get the price I wanted. Love my new A4. I will be back for my next vehicle as it as a great experience. Thanks Colby

gt-500

3 de feb. de 2014

Awesome customer service! I am was only 20 years old when I came in the dealership looking for a new vehicle. I went to a few other dealerships amd being my younger age they seemed to not take me very seriosly!...Well when I came and spoke to James he greeted me right when I came into the door and took me very seriously and made for a nice quick easy sale. My next audi will definitely be bought from James at Audi of Nashua without a question!

ASdro8212

2 de feb. de 2014

Bought my Q5 from Shane. So easy to work with and friendly. Great experience, no sales pressure just a guy who likes cars. Drove 3 cars that day, Shane wanted to make sure I tried different models before I made my decision. Very knowledgable, friendly and easy going. Will be back once my lease is up to get a new model. Great overall experience!!

MyAudiA8

29 de ene. de 2014

Overall experience with purchase of 2011 A8L from Shane was very good. He worked with me to meet my expectations regarding price. I simply love this car. This is my 3rd Audi and 2nd purchased from Shane.

cbeaujart

29 de ene. de 2014

Very relaxed environment, friendly staff. Sales process was no -pressure. Sales person was very transparent with pricing and maintenance records. Follow-up was excellent, all of our many questions/requests were answered promptly and completely.

carlsonj1234

29 de ene. de 2014

Audi of Nashua has been my car dealership for many years and Shane's professionalism has made this an easy choice. I have never felt pressured to purchase a car and I have always found Shane to be willing to work for me to get the best deal. The dealership is clean, well lit and very well maintained which makes it a very comfortable environment to move through the vehicle purchase process. The service department greets me as soon as I walk in the door and provides updates on a consistent basis as I typically wait for my service appointments. I have and will continue to recommend this dealership to my friends and anyone who asks me about my Audi as I feel they provide a great car buying experience.

tcadwell

28 de ene. de 2014

We came from out of state (New York) to buy a Certified Pre-Owned Audi Q5. Everyone was very great to work with and we love our car!! We would definitely buy again from them!

macsouth

18 de ene. de 2014

After driving a truck for 25 years, it was difficult to move to a sedan. We had done a large amount of research before choosing Audi. Colby entered the pictures shortly after we arrived at the dealership. Both my wife and I were very comfortable with his salesmanship and knowledge of his inventory. After a test drive, we chose against a standard transmission, and he quickly gave us an alternative solution. The whole process was highly satisfactory, and I am very pleased with my choice in an Audi and having Colby be the salesman.

devitop

18 de ene. de 2014

Very knowledgeable staff. Some of the best customer service that I have experienced. Really top notch. I would recommend this dealership to anyone who is looking to buy an Audi.

tderego

17 de ene. de 2014

I just purchased a new Audi A6 TDI from Audi Nashua. Mike Rindo did a great job making the purchase process go smoothly. I feel like the whole dealership treated me as a valued customer.

JayKes

16 de ene. de 2014

Colby did an excellent job from start to finish. He helped me determine which car was my best fit by exploring my needs, wants, and price range. His product knowledge and expertise helped make the buying process much easier than past experiences. I look forward to working with him again when the time comes --Jay

jmcbythec

14 de ene. de 2014

I have been a customer of Audi of Nashua for many years despite the fact that I live on Cape Ann in MA. I drive this distance because of the quality of the personnel and service. I have owned 2 Audi A6 and just leased a 2014 A6. Sean has been my sales associate from the start. He remains available after the purchase has been completed, always willing to answer questions.

Hadrian

14 de ene. de 2014

Jeremy is a good listener. He tried to satisfy my needs. If he did not know an answer, he researched and found it. The dealership was clean, well lit and well supplied. The car was ready and spotless when I picked it up. Jeremy has followed up numerous times to see if the car meets my needs three times in the month after the sale.

NRG1

14 de ene. de 2014

I bought a certified pre-owned A6 and Colby Pooler was extremely helpful, thorough, and professional. He was very attentive to all of our questions (my wife & I). He took the time to see to every detail and was always personable and friendly. I began the sales process by speaking with Wayne Smiley on the phone who was also extremely helpful and professional.Everyone we came in contact with at Audi of Nashua was pleasant and made you feel comfortable. There was never any undo sales pressure exerted which is common in so many other dealerships. Instead there was full honesty and transparency letting the fine Audi product speak for itself. The sales and post sales experience have been of the highest quality and I would not hesitate for one second to return for my next car purchase!

kabdelmaseh

14 de ene. de 2014

My dealings with Shane were great. He answered all my questions and offered me alternatives to my original selection to make sure I was exploring all options. There were no hard selling tactics and it was the most comfortable car buying experience I have ever had. In addition to buying my CPO S4, since the service was so great my wife and I came back to buy a CPO S5.I have recommended Shane and Audi of Nashua to many people including my friend that is looking to buy a CPO S4. I would recommend Shane and Audi of Nashua to everybody and I will use them for all future Audi purchases.

rikhanson

14 de ene. de 2014

Great experience - from the moment i walked in the door to the moment of delivery was made seamless by Jeremy. He ensured every part of the process was taken care of and consistently exceed my expectations. I recommend that if you are looking at Audi - find Jeremy!

tonyT1234

14 de ene. de 2014

Patrick and Larry were great. Top to bottom phenomal service and support. I would recommend this dealership to anyone shopping for an Audi or similar make vehicle.

MagicDave

13 de ene. de 2014

This is absolutely the best car buying experience I've ever had.Colby was very helpful during the sales process, and he was focused on meeting our needs, rather than making a quick sale. I was impressed with Colby's product knowledge as well, which helped quickly narrow our purchase decision. It was a pleasure doing business with Colby and the entire staff at Audi of Nashua. I now look forward to visiting the Showroom and staff during my routine maintenance visits.

AprilJulien

13 de ene. de 2014

Shane Weinberg was absolutely exceptional along with Ryan Lebrun and Eric Kneidel! I would highly recommend Shane and Audi of Nashua to anyone looking for a great deal and wonderful customer service!!

Pellerin95

13 de ene. de 2014

We had a great overall experience and this was out first Audi Vehicle Q7. The salesmen was very informative and helpful with all our questions.

carey1085

13 de ene. de 2014

Worked with Shane on buying a 2012 S4 and had a great experience. I would recommend him and his team at Nashua Audi. They gave me a great price on the car and my trade in.

R P Glancy

13 de ene. de 2014

This is a very nice, classy and professional dealership. Excellent amenities for sales and service.My sale rep, Colby, was great. Professional and easily to deal with. The whole buying process was a pleasure.The service department seems a bit more expensive than others I've used, and I had one maintenance issue which required a return visit (leaking fuel cap after a service visit), but they took ownership and fixed it right away. Everyone has been friendly and accommodating, so overall, quite a good experience on the service side too.I would definitely use this dealer again for future Audi/Porche purchases.

amysparks

13 de ene. de 2014

Great experience from the minute I walked in the door to my purchase. Very timely communications and car even arrived early. Colby was very knowledgeable and not too pushy. Would go back to this dealership in a heartbeat. Love my car!!!

bud4ya

13 de ene. de 2014

I worked with Patrick through the sales process and Eric through the finance process. I can not say enough good words about each. To sum it up prompt, friendly and professional. The entire process from purchase to finance was the best I have experienced.I would highly recommend Patrick to anyone looking for a car.

zachjack56

13 de ene. de 2014

Colby Pooler was terrific to work with. Colby was pleasant and responsive during the sales process. He was also very helpful with post sale questions and education about the sophisticated technology on my A7. My overall experience was very positive and I will certainly ask for Colby when I buy my next Audi.

dtess

13 de ene. de 2014

Colby Pooler, although a very new associate, was very articulate, friendly, helpful and considerate. He was careful to answer questions correctly and referred to manuals and brochures when unsure. For a new associate, he impressed us with his thoroughness in explaining the details required at vehicle delivery. His temperament is even keeled and he never seemed in any way nervous or apprehensive and made the meetings fun and easy. He helped us to set up our brand new electronic garage home link door opener in the vehicle.. Now that is customer service! As a sales person and trainer who is very aware of customer service and relationship selling, I give Colby an A+++. Any sales organization would enjoy having Colby in a sales position. I would.The two Q5's we purchased from Colby have performed as expected and required no repairs.

jkazarian

12 de ene. de 2014

Colby was excellent from the start. He was extremely friendly and helpful and was very easy to get in contact with regarding the few usability questions I had about the vehicle after the purchase.

jdbell

10 de ene. de 2014

Colby Pooler was extremely professional and helpful throughout the entire sales process. When I had questions, he was quick to respond. I didn't feel like I was pushed into a sale I wasn't comfortable with. Outstanding car purchasing experience!

Chas1234

10 de ene. de 2014

Kathleen Hutchinson helped me on various visits. She was attentive and helped me find a car that fit my needs, while not being overly aggressive and force selling me a product. They were very fair on price and worked around the budget I was looking for and very knowledgeable about their product offerings. I would recommend this place over many dealerships I have purchased vehicles from in the past.

grimardD

10 de ene. de 2014

Internet manager very good at giving information. James did a nice job as well, very attentive. His speed at returning calls and emails is great.

ZannoTJ

5 de ene. de 2014

I purchased a used 2011 Audi S4 from the dealership. Initially I was told that the dealer would not move much (from a previous salesperson) to accommodate the offer that I presented. As the matter was transferred to James, he started working immediately with the dealership and I to negotiate a deal closer to my original offer. James did an excellent job in the sales process. He was very professional, courteous, organized and has offered his help with anything regarding the vehicle even after the sale. James has made the sales process for the vehicle effortless and enjoyable. I look forward to working with Audi of Nashua and James for any questions that may arise and any future purchases.

c_fallon

1 de ene. de 2014

Purchased a used Honda Accord. James Giniewicz did an excellent job in the sales process. Friendly, professional and prepared are the best words to describe our experience with him. We look forward to working with James and Audi of Nashua for our future vehicle purchases.

anodes

29 de dic. de 2013

We went out looking for a replacement for a ten year old Toyota Avalon, although the car runsperfectly and didn't need replacement in the near future. We visited five dealershipsnear us looking for larger, comfortable sedans. Our experiences ranged from good, down to beingdiscouraged from attempting to park at the dealer.We visited Audi of Nashua not really expecting to buy an Audi as it seemed to be in a higher priceband than we thought we were willing to pay. We met with James, who was infinitely patient withour indecision. Since we were in window shopping mode, we left that evening, thoroughly enjoyingthe car we had driven but still not prepared to make a decision. James applied no pressure.My wife spent a lot of time that evening looking at various Internet ads for used and new Audis tosee where the market was, even inquiring after a dealer listing three states away. The pricing The following day, after an indifferent call to a different dealer, followed by the bizarre experience ofnot being able to find a parking spot at a dealer, although a salesman had just consumed the lasttwo spots by parking between them, we decided to return to Audi of Nashua to try driving the A4,whose price point seemed right. A very sweet car, but not the size we were looking for.Shifting to looking a CPO cars, James showed us a fully loaded low mileage 2013 A6 at a very reasonable price.We had largely sold ourselves after playing with this model, although my wife's eye roved to a usedA7. So we played with that for a while, but after discussions between James and us we decided thatthe A6 would be a better fit long term. After again spending a lot of time, we said we had to sleep on it,and again said goodnight without any pressure tactics.On the third day, we showed up with the certified check and drove the car home. Throughout theexperience, the staff was friendly yet restrained, confident that they had a good product but willingto let us sell it to ourselves. To us, that makes for a relaxed and enjoyable experience even as weagonized about spending money.

dezanies

28 de dic. de 2013

Audi of Nashua was attentive and followed up with our needs immediately. The care of their staff was evident with every step of the process as we worked with the sales specialist, finance and the GM. It was a refreshing experience from the other dealerships we visited.

mlusczyk

26 de dic. de 2013

The experience was very enjoyable and pleasant. James was also very informative about the cars features and he fully explained what was involved in the CPO process. He was also willing to do what it takes to take care of some the concerns I had about the vehicle.Mike Lusczyk

mgaabass

15 de dic. de 2013

Initially I came in to take a look at the car but after dealing with Kathleen and her boss Ryan I was so amazed with the welcome, the knowledge, the patience, the service, the follow up, the fun conversation I experienced. I didn't feel pressured or anything like that at all. I made up my mind to buy the car from them. I'm very very very happy with the overall experience I had and will definitely come back and recommend others to this dealership.

Audi2014

7 de dic. de 2013

Audi Brand Specialist Linda Petralia is the person you want to work with! She provided excellent customer service and I would recommend anyone working with her!

Postrain

7 de dic. de 2013

The team at Audi of Nashua has worked with me and my husband for the past several weeks to turn around an error made on both ours and their part when purchasing a car a few months ago. They were able to find the right vehicle for us and then gave us the most thorough and user friendly introduction to the many features of the new car. Finally, they worked with us to assure the right warranty for the number of miles we drive, which ultimately saved us money as well. We have truly come 180 degrees with this dealership and would recommend them to anyone looking for a car.

gkbryant

3 de sep. de 2013

Just purchased my 5th Audi A6 in August. As usual, the entire staff at Audi of Nashua were the ABSOLUTE BEST! I returned to Audi of Nashua because the entire dealership works as a team and appreciates my business. From Sales to Finance to Service, the committment to excellence is there all the time. I really can't imagine doing business with another dealership!

locke1

28 de mar. de 2013

We brought our Audi to a local mechanic who diagnosed it with a large mechanical failure. He recommended contacting Audi of Nashua for their expertise. The dealership is located over an hour from our home but turned out to be well worth the trip. The level of service, knowledge and professionalism was unsurpassed. Given the extent of the repair it was complete in a timely manner and the cost very reasonable. We will be back to Audi of Nashua for all future service needs. If you live in NH and own an Audi this is where you should be going!

bails

14 de ene. de 2013

I bought a new Audi A6 in December 2012 and absolutely love the car. I wanted to let everyone know that this dealership was great. I worked with Shane and he was awesome. Shane is very polite and very knowledgeable when it comes to knowing everything about Audi. It was a great pleasure working with him.I just brought my car in for a quick visit today and quite a few salesmen (Shane, Ian, and Jesse) asked me what was wrong and they were all helping me out with my small problem. They all went above and beyond in order to make me happy. I have been reading other reviews and cannot explain why most are negative. I have had great experience with Audi of Nashua and will continue to return for service and purchasing another Audi for my wife.

MACSBABE

5 de may. de 2012

I WENT IN JUST TO SEE WHAT THE HAD AND TO GET SOME PRICES. WE SAW AN A5 CONVERTABLE THAT I WAS INTERESTED IN AND WANTED TO KNOW WHAT THEY COULD DO FOR ME. I TOLD THEM MY BUDGET AND THEY WERE VERY RESPECTFUL OF WHERE I WANTED MY PAYMENT TO BE AND WORK TO GET IT WHERE I WANTED IT. WHEN I WENT TO PICK UP MY CAR THE PAYMENT HAD GONE UP HIGHER THEN WHAT I WANTED AND ERIC IN FINANCE WORKED TO GET MY PAYMENT WHERE I WANTED IT TO BE. JESSE MY SALESMAN WAS VERY HELPFUL WHEN I VOICED MY CONCERNS AND WORKED WITH US.THIS IS A VERY CLASSY DEALERSHIP AND I WOULD RECOMMEND IT TO EVERYONE. YOU CAN SHOP WITH NO PRESSURE AND THEY WORK TO HELP YOU STAY WITHIN YOUR BUDGET.

chetankmishra

2 de may. de 2012

I had a terrible, terrible experience with the entire team from top to bottom at this lousy dealership. I had contacted the sales staff there over the phone, asking if they would be willing to match or do better on a price than I had in hand. I live in Boston and Nashua is a little over an hour away. There was a slight difference in the options packages, a total of a $350 difference. I was assured that it was worth a trip up there to buy a new car and that we could discuss the price. Upon arriving the lady, Paula, I had spoken to on the phone, promptly dumped us on another salesperson Jesse ?, whose last name eludes me for a test drive. Upon finishing the test drive we sat down with Jesse and he indicated that I had already negotiated a number that was significantly higher than I had been led to believe over the phone. He stated that it was as low as he was going to go. Not wanting to have completely wasted an afternoon, I asked him to take a slightly lower offer to his sales manger, whose name I did not get. Basically we were $100 and a set of floor mats away from me putting the car on my credit card and being done with it. Instead, Jesse comes back to me and says that his General Sales Manager refused and I quote "You don't even want to know what my Manager said, I can't even repeat it." I am not accustomed to being insulted through intermediaries and told Jesse that I found that pretty damn irritating. Where I am from men talk to each other directly when they have anything in particular to say, especially if it is insulting. But that is not how business is done in that corner of New Hampshire. I was so angry with the insulting tenor of the conversation, a curious tactic for a business trying to sell luxury cars, that I left having felt like I was the attempted victim of a bait and switch and an incredibly arrogant Sales Manager and or incompetent salesperson, Jesse. Way to close the deal! On my drive back to Boston, the other incompetent salesperson, Paula, called me back and attempted to explain herself. Nothing came of that conversation at all. Why she wasn't present to shepherd the deal that she had initiated at any point while I was actually at the dealership is simply beyond me? The level of weaseling and nonsense involved in this encounter left a terrible taste in my mouth. If I didn't enjoy my current A6 as much as I do, I would simply have been done with Audi for good and made sure to tell every single person I know about what a ridiculous operation they run. However, a terrific salesperson from another dealership here in Massachusetts called me the following morning and made me a great offer on a new A4 which I happily accepted. Ultimately a happy ending with Audi in general, but no thanks to the Three Stooges at Audi Nashua, good riddance.

putoutcustomer

20 de abr. de 2012

I went in to lease an Audi A5 Cabriolet. I knew what I wanted and already did 99% of my own legwork. They only had 1 and it was in the showroom. I was asked what my budget was and I told them that I was not ready to divulge that information, I just wanted straight up lease pricing on the MSRP of the vehicle. Easy enough, no haggling. I realized after I said that, the sales woman wrote me off. I saw a lease incentive on their website on the exact car I went in saying I wanted to lease, that they never mentioned. I sent a request to test drive through their website, after 24 hours of silence I called to set up a test drive. I was told that if the numbers given to me didn't fit my budget, they didn't want to take it out of the showroom. WOW! Again, back to budget. (Which I neither confirmed or denied that it did not fit in my budget at this point)She told me she'd see if she could get it out of the showroom that evening for me to test drive it and she would call me back to confirm. She called me back to inform me that the only A5 they had they trader that day to another dealership and they would not get anymore in. I told her I'd pursue another Audi dealership at that point. FYI to Audi. I make PLENTY of MONEY and have PERFECT CREDIT. Your loss.

b8_s4

28 de feb. de 2012

We went to the dealership with the intent of purchasing a Certified Pre-Owned car that we had discussed with Paula Brait. After the test drive, we shifted gears and decide to test drive a S4 as well. Mike Rindo, our sales specialist did not push us towards either purchase and gave us enough room to make our decision. In spite of being an avid car fan, Mike pointed out features that I was not completely aware of.Anthony worked with us to finalize the deal. The financing manager, Eric, was a pleasure to work with. He did not push any sales packages and was very efficient with the paperwork. In all, it took me about 15 minutes to purchase the car. While I waited for out of state registration, they setup an area for me to conduct business through the day.I highly recommend the dealership and would love go back and buy another car in future.

audia6

21 de ene. de 2012

Bought my car 2 years ago from Eric Lebrun in sales and finance manager Eric Kneidel. Eric Kneidel recently got involved in helping me with a service issue from an out of state Audi dealer. That said he helped fix the problem and this dealership has earned my trust and future business as a result. It is two years later and I am out of state over 6 hours away and they still are providing over and above customer service. I will purchase my next car with Audi of Nashua even though another highly rated Audi dealer is 10 miles away. You cannot beat the staff and prompt response on any issues that happen with any car purchase. I have never posted a written review before but the service has been so great and because of the trust that has been built this is the least I can do for them in telling those considering buying at this dealership to use this as an example of not only will they stand by you on the initial sale which is important the real difference is whether they will stand by you when and if something arrises 1 or 2 years down the road. I was told at my initial purchase and now believe Audi of Nashua will stand by you for the life of your ownership so that you can enjoy the car with the relief that Audi of Nashua will do what they can to make things right when things can go wrong and get you back to enjoying your car. Thank you Eric and Audi of Nashua!

cdean03049

28 de dic. de 2011

My recent purchase was one of my best auto buying experiences ever. Over the past six months I did a large amount of research and spoke with many Audi enthusiasts to determine what I was looking for in an Audi. I was blown away by the level of knowledge that my salesman Wayne Smiley possessed on Audi's. Wayne was able to fill in lots of information on Audi's that I could not find myself. He took a great amount of time explaining the various options available in the Audi A4 models after asking me why I was looking at Audi's and how I planned to use the car (my expectations). Wayne had me test drive various A4's with different option packages until we found what truely excited me. From there the negotiations were hassle free and fast. I received a very good deal based on my research. I am very pleased with my purchase as the car fits me and I did not have to settle for less than I was expecting or desired for options on the vehicle. Wayne went over my car's features in detail during the sales process and again during the delivery of my vehicle. I have a complete understanding of what I have purchased and how to use all the many features. Wayne truely knows Audi's and their history if you are someone that really wants to hear what these cars can do and how Audi has continously improved their product year after year. I am looking forward to my relationship with Audi of Nashua for years to come.

akafirm

4 de dic. de 2011

We have been purchasing vehicles for over 45 years. This was our first purchase at Nashua Audi. They are unquestionably the most professional, friendly,no-pressure, easiest to deal with dealership that we have ever encountered. Our salesman was Shane Weinberg. We originally contacted him by phone, based on a recommendation from a neighbor, indicating that we were interested in purchasing an Audi certified, previously owned A6. Several weeks later Shane called us about a low mileage A6 in extrordinary condition. We made an appointment with him to see the car. He was waiting at the door for us upon our arrival. Shane and the entire staff at the dealership, including sales manager Nick Dota, were extremely thorough in explaining the vehicle and answering all our questions. Price negiotations were straight forward and took less than 30 minutes. When we picked up the vehicle several days later Shane spent over an hour with us going over vehicle details and introduced us to staff in the service department. Dealing with Shane and Nashua Audi was a real pleasant experience.

karenlc

23 de nov. de 2011

The most pleasant experience we have had with a dealership. Friendly, professional, excellent service. Look forward to our next experience with Audi of Nashua. Would highly recommend this dealership for your next "hassle" free car buying.

yevfeely

14 de nov. de 2011

I had a very dissatisfying experience with this dealership. The people at this dealership appear to be incompetent and are not concerned about the customers experience and really did nothing to make up for my horrible experience.I gave this dealership a $1,000 deposit on 10/21/2011 to secure a Q5 for me and on 11/13/2011 they told me they could not find me a car and were willing to give me my money back. When we provided our deposit we were told they were going to re-configure one of their cars to the specifications we required. On November 4th 2011, the dealership informed us that they had modified the car incorrectly and not to our specifications, apparently an error by someone who has since left the dealership. They told us they would search for another car with the specifications we requested. They found one but it had additional options which they expected us to pay for, after some negotiation they agreed to cover the additional cost. They confirmed we were guaranteed to get this car, we asked numerous times to be sure. We visited the dealership on the 7th to get our car appraised for trade in and confirmed yet again that we were definitely going to get the car that was supposed to be coming in the week of Nov 21st. Then on Nov 12th a week before the care was due to arrive, they called us and informed us the other dealership had sold the car.I can only assume they were lying to us when they told us the car was definitely ours or the other dealership was lying to them. At that point we inquired as to whether they could guarantee our trade in value if another car was not going to be available for 2 more months since our car was depreciating each month when if we had gone to a competent dealership we could have had a car by Dec instead of Feb. The General Manager of sales informed me there was nothing else they could do for us and would be happy to refund our money. They didn't even try to suggest any alternative options or other Q5 configurations.This dealership was holding my money for a month with the agreement they would deliver a car to me in Dec and now I have wasted time and will have to wait an additional 2 months before I can get a car at another dealership during which time my car will continue to depreciate so I will financially lose out due to the incompetence of this dealership. I am extremely upset and disappointed in my experience with this dealership and I would not recommend them or advise anyone to work with them. I will certainly never do business with them again.

grigoren

26 de oct. de 2011

Outstanding hussle-free car purchase. it is the second purchase we did in the dealership. Very friendly and knowlegeable stuff, price negotiations took less then 15 min. Very happy with purchase of new Q5.

RagtopGirl

11 de oct. de 2011

From my first contact with Audi of Nashua through email, everyone I was in contact with was professional and knowledgeable. I was interested in an Audi A5 Convertible and went in for a test drive arranged through Paula. When we arrived for the test drive, we were greeted by Drew and Shane. After test driving it, I knew this was the model I wanted. After some research and negotiations, I worked with Shane and Nick to come up with a price that we both would be satisfied with. I was able to get the extended warranty and Audi Care that other dealerships were unable to offer (for whatever reason). It was a win /win. Shane couldn't have made things easier. He is very easy to work with and prompt with getting answers to my questions. I usually keep my cars for 10+ years and hope I am as happy then as I am right now with my new Audi. I highly recommend Audi of Nashua to anyone who is looking for a dealership that appreciates your business and has a professional/knowledgeable staff.

hhuffman

31 de ago. de 2011

I had an excellent experience with Audi of Nashua. I have bought roughly 10 cars through other dealers so far, and this experience was up there with the best, if not the best. Shane, my salesman was excellent from start to finish. He came in on his day off to deliver and explain the vehicle, and after hours, when Shane could not be there, both Nick and James treated me like I was their own customer. Great environment. I really trusted them and when we negotiated to points they couldn't afford to meet, I believed them completely and everyone is very happy. While taking delivery, I had mentioned where I was going for lunch, a restaurant a good few miles away, and 10 minutes after I ordered, Shane drives up with the garage remote I had left in my trade car. He certainly didn't have to do that, and it was greatly appreciated.

shayes415

5 de jul. de 2011

From the moment we walked through the door at Audi of Nashua we had nothing sort of a wonderful car buying experience. Knowing very little about Audi's, I put my trust in the salesman to guide me. Wayne was extremely knowledgable and his passion for the Audi brand made it easy for him to explain everything in full detail leaving no questions unanswered. Everyone at the dealership was very pleasant and you can tell they take pride in what they do unlike some other dealerships. I would recommend Audi of Nashua to anyone. I look forward to going back for routine service knowing that my new investment will be in great hands and hopefully this wonderful Audi buying experience will lead to several more!

ball82

22 de may. de 2011

I'm a three time buyer of certified pre-owned Audis at this dealerdhip. They send out a letter inviting their "special" customers to a big sales event recently. Among other things the letter promised special financing, discounts on inventory, and high amounts for trade ins. I checked their certified pre-owned vehicles earlier on line and there were NO discounts given on their vechicles at the sales event. Ended up trying to be sold a new car as either or purchase or lease and was given a low ball offer on my trade, a late model Audi bought at their dealership. So much for rewarding a good customer for showing up at their "sale" event. Said no thanks to their offer and went across town to a dealership that showed the minute I drove in the yard they wanted my business. The folks at Sunnyside Acura are a great role model for how Audi of Nashua should treat any customer, especially a loyal existing one. The sales people including managers were too busy watching the Bruins game to be bothered with customers. Never again Audi of Nashua.

caponi

3 de abr. de 2011

Audi of Nashua has the best staff which makes service become a pleasure and not a burden. Mark Desjardins, my usuual service adviser, is always available and is extremely efficent. His personality is comforting along with always has a smile. His follow-up is superb. There are 2 other dealerships options available to me that are closer to my home, but they just don't compare to the level of service, execution and professionalism that I receive at this dealership. I bought my first Audi in 1998 from Ira Audi in Danvers. Service was horrible and I discovered Audi of Nashua a few years later. Since then, I have purchased 4 Audi's from this Audi of Nashua and will continue to do so. I have also converted 3 friends to become Audi owners as well.

B5Driver

22 de mar. de 2011

Below is the email I sent to the Service Manager at Audi of Nashua. I would say that sums it up!Phil,I know in the service world, particularly in the world of automobile sales and service, it is extremely difficult to keep people satisfied at times. I worked for a dealership out West for a while and experienced these situations first hand.I must admit I was a bit embarrassed to drive my 99 A4 Avant onto the lot. My wife and I bought the car as her winter transport and in the last 6 months we have spent approximately $6k at various independent shops in Massachusetts. I was extremely pleased with the way I was treated by your Service Advisors. Eric greeted me immediately and although my appointment date had been mixed up, was able to get the car in immediately. He showed me where the coffee and work stations were and it was nice to be in a place with ample room for all of the customers.Shortly after getting the car on the rack, Danielle called to tell me there were other issues that would need to be sorted out, and parts would not be available until the following week. She set me up with a loaner car and I was on my way. Throughout the time my car was at your location, Danielle would frequently update me on the progress, and unfortunately the new problems that cropped up. She was very helpful and supportive knowing the amount of money I had already sunken into the car. She even brought me out to the shop, so the tech could explain exactly where the problems were and what needed to be done.The bottom line is, I am extremely pleased with how I was treated by your staff. The dealership was clean and the shop was clean as well. I will absolutely patronize your dealership again and I will highly recommend you to anyone I know that is in the market for a new car, or just great service. Keep up the great work!Sincerely,Jason

doobs41378

9 de mar. de 2011

I called the night before to see what they would give me for my trade. I told them what I needed to get and they agreed they could do it. I went in the next morning and was treated very well, no games, they gave me the price they quoted for trade and the car I was buying and I was in and out. Mike and Nick were very professional and Paula was very pleasent on the phone setting the whole deal up. Overall a great experience. I will be buying my wife's car there in the fall, no questions asked.

Dolney

21 de feb. de 2011

This is the 2nd car I've purchased through Shane and this experience was as good as the first. Great dealership with quality people throughout from Sales to Service Department. I live in RI but work in Boston and the dealer has a rep pick up my car for service requests and after the work is complete they return the vehicle to work, making the whole process simple for me. I would highly recommend Audi of Nashua!

xxxxx

1 de feb. de 2011

Very professional, knowledgeable about product and options. Not pushy at all. Courteous and straightforward. Delivery was smooth, not hurried, and with full explanation of equipment and electronics. Met Service Manager and he was professional too and advised me on an issue I had with my other car that was unrelated to this dealer.

a4p0wer

18 de ene. de 2011

I had a 2008 Audi A4 and was looking to upgrade to the 2011 model. Shane Weinberg (client advisory) did a great job helping me out on the 2008 A4, so naturally I gave him a call. When I came to the dealership he was very responsive and right away was able to give me some options for replacement. He had Nick Dota (general sales manager) run some numbers immediately which was very helpful. Nick and Shane both gave me their advise. I went home with the numbers and returned the following day - refined the numbers and drove off with a new car. They took care of the old car and made registration/insurance/paperwork on the new car very painless. I would recommend Shane to anyone looking to purchase or lease an Audi. He is prompt and will help you find a deal to your liking without any hassling.

edcianci

14 de dic. de 2010

As a longtime Audi owner and with our local dealership closing recently, I contacted Audi of Nashua to inquire about purchasing a 2011 A4. I found the experience completely stress free, as they were easy to work with and able to come up with a deal that met our requirements. Shane Weinberg, our sales consultant was extremely professional and very knowledgeable about the automobile.The delivery process was handled well and ample time was spent in explaining any of the new features we were not familiar with. All in all, I woulld recommend Audi of Nashua should you be interested in purchasing a new vehicle.

cstonge

18 de nov. de 2010

This is my first Audi, the A4 Cabriolet Convertible and I can already tell you after 2 weeks it won't be my last. The dealership is first class! Wayne my Sales Consultant and Nick the General Sales Mgr did everything possible to make my experience pleasant and answer all my questions. Being a first time Audi buyer I had lots of questions. Everyone was so friendly and went out of their way to get everything done as promised. You guys were ALL AWESOME!!! If you stop by and speak with Wayne, ask him about the jacket.

blunderbuss

15 de nov. de 2010

I am a repeat customer - 5 Audi vehicles in all - and one of the reasons is the quality of the brand and the service life of the autos. The model and options that I wanted were not readily available, but Audi of Nashua went out of their way to find the vehicle for me. The service department has been nothing but great for all of the years they have been in Nashua. Not the lowest cost, but everything has always been done on time, and never have I had to return to re-do any service work.Oh - in your note about e-mail address - "existense"(sic)is spelled incorrectly.

manderson09

19 de abr. de 2010

This is our fourth Audi purchase. By far the best customer service I've had at any dealership. I spoke with Heather on the phone Saturday mid afternoon, by Saturday evening I had rough numbers from her. I was invited to come over from Vermont on Sunday. I was told to ask for Nick (the Manger). I arrived Sunday with a couple cars in mind. Nick introduced me to Jamie (the Q7 specialist) who quickly helped me narrow my options to 1 specific car. I already had and payment range in mind. I told Jamie what it was and we worked it out. Nick did my trade-in assessment and his number was within $500 of what I had worked it out to be. I got an honest fair trade on my Suburban, and honest and fair sale price for a 2007 Q7 Premium. Couldn't be happier with my experience at Audi of Nashua. What's even better... My wife loves her CPO Audi Q7. She calls it her "Dream Car."

ecastellanos99

19 de abr. de 2010

Extremely friendly staff, great vehicle selection, and knowledgeable team. Would definitely buy again. The most important thing we value in a car dealer is trustworthiness and friendliness, both of which you will get at this dealership. Most dealerships are stressful to work with, but the team at Nashua actually made the process enjoyable, even down to the credit department. A+ all around.

jmon092196

30 de mar. de 2010

The closest Pre-Certified Audi that met my requirements was Audi of Nashua, 345 miles away. I was contacted within 24-hrs from my initial online request by Heather. Heather provided me all the information I needed to make my purchasing decision. She was responsive, fair in the negotiations and always accesible. Heather arranged for me to be picked up at the airport. At the dealership I met with Eric from the finance team. Eric was thorough and expedient with the paper work. Every expectation and commitment made through e-mail and voicemail was met by the Audi of Nashua team. I have no reservations recommending Audi of Nashua for any buyer that lives out of state. You will deal with a world class staff.James

Taylorlj

15 de feb. de 2010

I found a Hummer H2 on Auto trader, and I had a trade. I live over 7 hours from this dealership. Ryan and I worked out the deal ahead of time. I was hesitant to make the 7 hour trip, with concerns that the vehicle may not be as described, or they wouldnt give me what we agreed upon for my trade. The Hummer H2 was as described and I had no issues with the trade. In fact, they went above and beyond, changing tires, at my request, at no charge. All I can say, I wish this dealership was located in NY, as I wouldnt go anywhere else.

evableich

30 de jul. de 2009

I orignally went into the showroom with the intention of just looking at an A5 since we have 3 Audis in our family. I was very impressed with the manner in which the salesman answered my questions, made driving the cars easy and fun, allowed time for discussion rather than pressure sales. We were also fortunate enough to deal with the General Manager, who helped locate exactly the car that I wanted.This is a great dealership and I would and have recommended it to our friends and business associates.Eva Bleich

hackmaster

6 de jun. de 2009

I had a very positive experience working with Audi of Nashua. I was working with them from halfway across the country on a particular car they had in stock. They were very upfront and forthcoming with everything, and there were no surprises when I arrived to pick up the car. They were gracious enough to pick me up at the airport, then spent a lot of time with me showing me how to use my new car before I left, and got me a great deal on the financing. In short, I couldn't be happier.

Henjosa

15 de may. de 2009

While it was still under warrantee Audi of Nashua diagnosed a serious problem with the transmission of my 2005 Audi A6. They were able to secure a replacement transmission from Germany and installed it, along with a new radiator. Its been running well ever since. They also provided a loaner vehicle for the weeks it took to obtain the new transmission.The above is, itself, enough to justify this entry. However, I wanted to single out Derek Couture. From the original service event through several subsequent ones, Mr. Couture was courteous and competent, and provided an extraordinarily high level of customer service. Further, Mr. Couture and your dealership really extended themselves to accommodate my schedule and to compensate for the long repair time. I would not hesitate to recommend this dealership and its Service Department to other customers.

Maureen Giuliano

6 de abr. de 2009

I was very happy with the service at Audi Nashua. Everyone was friendly and the negotiations were very straight forward. Once we agreed on a price everything was easy. I was hoping the car was going to be delivered one day earlier oh well...I was happy when I finally got it. The car is great! Thank you, Maureen

jecote

30 de mar. de 2009

The experience at Nashua Audi was fantastic. My initial contact was via e-mail from Edmunds.com. Heather was very repsonsive to my needs and blew the competition away. She was willing to answer my questions and work with me via e-mail and the phone. Other Audi dealers that responded were not as willing and kept insisting I needed to come in to talk details. That was not convenient for me. Once Heather knew what I wanted, the staff went out of their way to find the exact car I wanted, gave me an excellent price, and had the car at the dealr insode of a week. Once we arrived at the dealer, the paperwork with kelly went very fast and we were only there an hour or two. The car was prepped and ready to go when we arrived.I hope every future car buying experinece is as good as it was at Nashua Audi.

Seckel

5 de mar. de 2009

Finding a 2009 Audi S5 was a very tough process. The car is rare, and finding your color combination is very difficult. After searching within 500 miles of my, home I found ONE car to my exact specification and it was at Audi of Nashua. From the moment I called, I felt their professional service and attentiveness to respond to my needs. The salesperson that I dealt with was named Heather and treated me like I was already sitting next to her, even though I was 300 miles away.Between her expertise on the car, Kelley's ability to find me the lowest interest rates possible and Shane's willingness to drive the car to Providence Airport (An hour and forty-five minutes away), I flew to pick up the car and had my "dream" S5 in my home 4 days later.It was a great experience, and I recommend this dealer to everyone. My S5 and I will live happily ever after!Thank you all!

boplicity

25 de feb. de 2009

My girlfriend and I found an Audi we liked on cars.com from this dealership. From the moment we walked in the door the experience was professional but pleasant and relaxing.Wayne, our salesman was friendly and helpful and even urged us to take a drive even though we were in the midst of a snowstorm. I appreciated that kind of confidence in their product. Wayne was obviously very knowledgeable about the product and took time to go over all the features of the car.After we settled on the car we worked with Chris Taillon the sales manager to negotiate our trades and finalize the sale. Again, in a situation that is typically stressful Chris was friendly and low key which made the process easy. We had to wait a couple days to pick up the car and in the meantime Chris was very responsive to the (numerous) emails I sent him.We picked up the car and ran through the financing paperwork with Kelly. She was fast and efficient and clearly knew her job. At this point all anyone wants to do is sign on the dotted line and go for a drive. Thankfully Kelly was prepared and got us in and out in no time.After a final quick overview of the car from Wayne we were on our way with a full tank of gas and freshly washed car. Based on what I've experienced in the sales dept I'm looking forward to working with the service dept - I have to assume they are equally as impressive. I'll definitely be back to Audi of Nashua for future purchases and I'd happily recommend them to my friends.

DaveN46

22 de feb. de 2009

I've owned several vehicles through this dealership. I find the sales and service atmosphere to be consistantly professional and the sales and service staff to be knowledgeable, friendly and empathetic to my situation.I've referred the P/A of Nashua to my friends for both sales and service and the feedback to me personally has always been positive.One sometimes winces at the costs of the parts, but that's Audi and would be true at any dealer. Although these folks have seened more than fare with what's covered under warranty and what's not.I've owned Acura's/BMW's/Caddilacs and two Audi's. My current A-6 (4.2L) is the finest car I've ever owned.dave Nesbitt

Phknlwyr

16 de feb. de 2009

Saw ad for 2007 Audi S6 on Autotrader.com. Called the dealership and was greeted on the telephone by Heather Templehof, the dealer's Director of Business Development. Notwithstanding the fact that Heather is not a sales(wo)man, I proceeded to put Heather through her paces: asking her to e-mail me photos, compile and send me maintenance records, sending her out to take and e-mail more photos, and discussing (not haggling) over price of the vehicle. All this was done while I was in Maryland and Heather was enjoying the tropical savannah that is Nashua, New Hampshire in February. Heather very accurately represented the condition of the vehicle, the maintenence and sales history of the vehicle, and otherwise answered every other question I had about the vehicle in a very clear, forthright manner. All aspects of the deal were handled remotely, including the dealership's ability to secure very impressive (read low) financing for me. I was prepared to buy the vehicle sight unseen, but made the trip up North when a trial settled. Heather arranged for someone to meet me at Logan Airport and drive me 45 minutes to the dealership. Once there, I quickly and easily confirmed EVERYTHING Heather had told me, took the car for a brief test drive, signed the financing paperwork and was on the road back to Maryland within 45 minutes of arriving at the dealership.Heather and Audi of Nashua will cause you to completely re-evaluate your impression of the car buying experience. No games. No slight of hand. No tactics (well hardly any and being a lawyer, they were not going to work on me anyway). Just a straight forward, very pleasant car buying experience with a very hard working, conscientious, and responsible person. Heather made the flight up to Bahston and the wicked fast (New England term) 466 mile trip home in the S6 well worth it. Actually, she had nothing to do with the great fun driving home, but since this review is all about her, just go with it.Overall, the car is a 10; the buying experience was a 10; and Heather is definitely a 10, at the very least, as relates to her integrity and professionalism.

Davidfaatz

14 de feb. de 2009

Audi and Porche of Nashua gave me the best auto purchasing experience I have ever had. Understand that I have been driving for 45 years and bought and driven many fine cars. This is a dealership the treats every customer with respect and professionalism. Top shelf! David W. Faatz

GGRR8

5 de dic. de 2008

From the sales representative, the receptionists, the service advisor right through to the mechanic who works on my car, everyone I have dealt with in between this dealership consistently exhibits a very high level of customer service. At a time when the car I purchased (Audi R8) was attracting significant "premiums" over MSRP, this dealership honored the MSRP when others were not.The quality of workmanship on the few repairs I have required has been irreproachable. It is always an enjoyable experience to visit the dealership. I have been particularly impressed with the regular follow up from the sales representative and the rapidity with which any of my concerns have been addressed.

matthewbernard

7 de oct. de 2008

The service I received last week was very good. My vehicle received some software updates and was completed promptly. Derek assisted me and to be honest, out of all the reps you have he has been the best. Personable, professional and knowledgeable of your services. I've leased 3 Audi's and am coming up on another opportunity to stay with Audi. It was Audi that won me over years ago when I compared BMW and Audi and what they could provide me. I hope my next lease/purchase experience is as seamless as my service visits.

jacqueleinbach

29 de sep. de 2008

This was a great car buying experience. The car is in excellent condition, everything the sales rep. promised that it would be. I flew across the country, purchased the Audi TT and drove it 3,250 miles home. The car was a dream to drive, no problems, no issues, nothing! It was a 100% good experience. I would recommend your dealership and I would do this again in a heartbeat. I have never had a better car buying experience than this one with your dealership. I hope to see you again someday! Thank you very much!!

Spikepal

17 de sep. de 2008

This is a terrific dealership. I purchased my '06 CPO A4 in late 2006, where the sales person I feel truly directed me towards making the best choice based on my needs, at the best value. Service visits since then have always been smooth and painless, where quality and customer service are evident with everyone you deal with. For example, even the van driver for the complimentary transportation back and forth to my office is courteous, friendly, and professional. My 1st stop for my next car puchase will most certainly be Audi of Nashua.

helpingpei

28 de dic. de 2007

I owned two Audis and just needed to replace one of them. Although I loved my Audis, and really liked the new models of Audis, I specifically chose not to buy an Audi because of all the hassles I had with the maintenance of the cars. Years ago, this dealership was based out of Lawrence Mass and it was wonderful to deal with. Then it was bought by a new group and moved to Nashua and since then the quality of the work has been totally awful. They can't get things right, they can't get things done on time, and they break things and won't admit it and expect the owners to pay for it. I know other Audi owners who travel 40-50 miles to get their Porsches and Audis serviced elsewhere, driving right by this dealership on the way there.

audi_tuning

26 de nov. de 2007

My family and I have dealt with Audi of Nashua on many occasions and have all had the same experience, they like to lie and charge you an arm and a leg for something that probably was their fault in the first place. The management is horrible and the likelyhood of getting a good deal is minimal... I am on my second audi and I love the car but after dealing with this place I am about to sign papers on a BMW just because of the hassle. I purchased a vehicle from them in October, in april my trasmission gave out, they said that is too bad but we arent gunna do jack for you. I had to shell out 6 grand to fix the thing. They serviced a relatives car for a regular check up, and instead of using the oil that was left in the car they used their own oil(which was not sinthetic) in a car that had only run sinthetic for the first 45k... On top of that, if you have a problem with a vehicle, you had better expect to leave it there for at least a week because they normally need three tries to fix anything. If you are looking for an audi I would recomend either traveling to the lakes region, or to mass to buy/service your vehicle because all your going to get here is a headache... Audi of America should really look into dealers like this one because this place gives audi a bad name... If for any reason you arent confident in what has been said, please ask around the nashua area, most people can tell you what kind of a place this is because most people will not go there.

lovemyaudi

6 de jun. de 2006

I bought my certified preowned Audi TT from this dealership and the experience has ALWAYS been EXCELLENT. From the point of sale (See Tom!) to service they have treated me wonderfully. I had my first service experience last week at another Audi dealership (I was ouy of state) and the experience was miserable. I paid to have my car towed to Nashua where I knew I would receive honest and dependable service and as usual I did. I can't imagine receiving better service anywhere regardless of make.