Ellie Jetton

29 de oct. de 2016

Very good, very helpful. Good selection. Very nice cars. VERY easy to find. WOULD definitely buy from them again. Highly recommended. 25 word minimum is killing me here, it's all good !

Rainie Thompson

24 de oct. de 2016

I WANT TO SAY THANK YOU 2 EVERYONE AT THE DEALERSHIP ESPECIALLY BILL AND JOE. BILL ALWAYS WORK WITH ME AND MAKE SURE I GET WHAT I LIKE AND MAKES IT AFFORDABLE..JOE WAS VERY POLITE AND PATIENT WITH ME THANKSSS GUYS

Barbara Ambrose

18 de oct. de 2016

Mark Stern was a pleasure to work with. He took into account my budget and down payment and we found a great deal that works for me. He is very personable and a joy to talk to. I would recommend him to my friends.

West1

12 de oct. de 2016

Came in look for a van. Found it here and talking to salesman Mark and he was quite easy to talk to. Went for a short ride showed me his auto shop which was nice. Came down to it my experience here was quite pleasant. Made a deal on my new van.

angelaleny2040

10 de oct. de 2016

Son Muy agradables excelentemente lugar para comprar el carro se los recomiendo ! Son muy amigables! excelente atencion y opciones , llevo dos anos de garantia adicional, muchas gracias por su ayuda!

Luis Carmona

8 de oct. de 2016

My husband and I were referred by a friend. we decided to go look at the cars arrived and we were welcomed by Consuelo. She was really nice, and took us inside ask us what we were looking for so recommended trucks that were in our price range. She was really determined and we never felt pressure with her like Overall we ended up buying the truck my husband wanted with the help of yannie y Consuelo. I would recommend this dealer a toda la gente latina! Muchas gracias -Luis y Martha

Lesbia123

8 de oct. de 2016

This is the firts time i bought a car from and a dealership and my sales person consuelo ortiz was so helpful, friendly we only came to look at the cars but she help us get in the car We wanted! Thank you annapolis car center

Hector

8 de oct. de 2016

Linda hizo un excelente trabajo con nosotros, nos ayudo a encontrar la mensualidad que necesitabamos,todos fueron muy amables, voy alegre con mi Ford F150.

Scoop1979

6 de oct. de 2016

Wonderful no hassle experience. The staff was pleasant and didn't pressure me at all. I would recommend my family and friends. I am very happy with my truck purchase.

Dodge ram hemi

17 de sep. de 2016

We love our vehicles purchased from your dealership you all stand behind your vehicles and have made us happy customers and would with no question continue to use this dealership in the future we thank you!

MLAY715

8 de sep. de 2016

Mark MEADE was very helpful in making my purchase and making it a very pleasurable experience. Will definitely recommend this dealership to my friends. Thank You Mark for all the help

Skye Vasquez

7 de sep. de 2016

Mark was wonderful and they really worked with us to get us into the car we really wanted! I went to 2 other dealers before I came here, and this place was the best by far! This is my new go to place to buy cars!

Yosmas2016

3 de sep. de 2016

Gracias annapolus car center por la gran oportunidad en tener mi troca que tanto buscamos nos calificaron rapido y con buen interes bajito gracias a Rosi por su ayuda y amabilidad cola que nos atendio fue muy amable en el proceso amigos les recomendamos que vengan a annapolus car center

Optimom

3 de sep. de 2016

Great and friendly service with a small dealership feeling. We saw a car we were interested in and drove by to look at it several times. Our daughter-in-law stopped by to a car she was interested in and called us to meet her there. We met Mark Mead and instantly were comfortable with him and the easy, not pushy, manner he has. We ended up buying the car and our daughter-in-law did also.

Surlamera

31 de ago. de 2016

This is my second purchase from Annapolis Car Center. The car was impeccable. Mark and his team were very efficient and easy to work with and made me feel like apriority.

Mmanlapaz

11 de ago. de 2016

Joe came out and was very helpful with seeing the car that I wanted. The trade in was quick and easy. The finance manager worked with us and our budget. I'm very happy with the service I've received from annapolis car center.

siege283

10 de ago. de 2016

We went to this dealer to look at a car that we saw on the lot. Unfortunately it was being sold as we got there. Luckily for us, they had a similar vehicle that was even better for a great price. Joe the salesman was super friendly and answered all of our questions. There was absolutely no pressure tactics used which I loved. They understood I already knew what I wanted and what I was willing to pay. They took care of every minor detail I pointed out with absolutely no attitude and seemed glad to take care of anything I asked. I could not have had a better experience at a car dealer. In the future I will come here before I go to any other dealer.

HoJo

4 de ago. de 2016

Found the perfect truck that I was looking for. From the time I first walked onto the premises I had a great experience. The team that assisted me had great amounts of respect and worked well past their closing time to help me finalize the deal. I would definitely buy another vehicle from here when the time comes.

network

4 de ago. de 2016

Went looking for a pickup listed on their website. Received prom, courteous attention and, NO PRESSURE! Although we paid a price somewhat higher than I'd hoped, they provide a detailed list and costs of repairs/refurbishing that they'd performed on the truck.Meagan is a STAR. Professional, friendly and KNOWS HER STUFF.

foxtrothappy23

29 de jul. de 2016

Mark Mead and Meagan Bailey were exceptionally helpful in assisting me in the purchase of my car. This is my third car purchase with Annapolis Car Center.

Alexi O Gomez Rodriguez

29 de jul. de 2016

Es muy bueno por la calidad de carros como me atendio linda sosa es muy recomendable y me an ayudado mucho para traer mi carro

Fearn2351

28 de jul. de 2016

The staff at Annapolis Car Center were great. Mark had the car we were interested in all ready for us when we arrived (it was a ver HOT day!). The staff worked with us to find the best deal for us and our family, which we really appreciated. We had our 7month old son with us during the process, and the staff was very kind and understanding. I would definitely recommend ACC to friends and family! I'm sure we will be back when it's time for another change!

dusty410

25 de jul. de 2016

I was nervous at first, but the staff was very professional in a family friendly kind of way. Megan made the car buying experience much easier opposed to other dealerships I have been to. Joe was very friendly and helped me in my decision making. Not so much pushing me to buy the vehicle, but re assuring me to make sure that it will fit my needs. Joe Megan and Mark are very nice and people friendly, unlike an experience at Heritrich where the staff just talks amongst themselves until the next step in the buying process. This staff at here at Annapolis Car Center made the car buying experience very easy and not pushed!

Andell piggott

24 de jul. de 2016

Because the process was fast and easy. Very professional. Very friendly. I would definitely recommend a friend. Their rates were reasonable. I was very pleased doing business with them.

joel5712

25 de jun. de 2016

no stress, was a pleasure to work with megan and her staff, made my car buying experience easy and comfortable. will come back for my next car.

Gina Johansson

14 de jun. de 2016

Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle.Also Joe and Megan are such a good people helps you out and makes you feel special and try's his best with everything.

Jesse410

10 de jun. de 2016

The staff were awesome. Very helpful and patient with me. They gave me all the information I needed about my car to make an informed decision and I was out the door with my new Camaro

Khaled Shafea

7 de jun. de 2016

Mr. mark was very nice with us, very respectful and treated us great. Also, i got a beautiful car from them with a great deal.

Bball1980

6 de jun. de 2016

I've been looking for a replacement vehicle online and came across Annapolis car center. I looked at the vehicles that suited me and picked one out. I actually called the dealer direct instead of filling out anything online. Mark Mead took my call and arranged to meet me that weekend. The sales experience was great, no hassle at all. Mark along with Chris and Meagan made my time there tolerable. I thank the whole staff for helping me drive off in a new...used car.

rhays123

27 de may. de 2016

Everyone was so friendly and fun to work with. The process was simple and straightforward. They have a nice selection of cars, trucks and SUV's. There's something for everyone. I like that they have their own shop and offer a warranty unlike most other used car dealerships.

Demps477

17 de may. de 2016

This is the second vehicle I have purchased from the Annapolis Car Center, and both times I had an amazing experience. The staff was extremely helpful with finding me a car that I liked that fit my budget and my needs. Joe, Meagan, and Bill could not have done a better job.

Carguy73

14 de may. de 2016

Staff was very friendly and helpful at meeting my needs. They help you and explain everything briefly and clear. The only thing that I didn't really like was that the Car note is a little expensive.

new whip

13 de may. de 2016

Joe, Steve, and Christina were very helpful to me in getting a solid car for a good price. They were a little pushy, but that is what I expected from a used car dealer. Everyone I dealt with was knowledgeable and personable, and made my experience a good one.

JosselinAngel

11 de may. de 2016

Miranda and Jessica were both Excellent. They were very friendly and cooperative. Overall it was a great experience and great costumer service. I'm happy with the outcome from my visit.

fishing01

8 de may. de 2016

easy to deal with and good attitude! I would recommend to anyone needing a car , Megan is sweet n professional , I may ask her out! lol

Ramon9281

3 de may. de 2016

Hi I visited your dealer last weekend. My wife and I were greased by Luis. He is a very friendly person. He helped us explore some options. He has a lot of knowledge and information about cars. While we are still exploring options we will definitely be back to see luis. Thank you for your service and time.

J

2 de may. de 2016

Had a great experience everything was great very friendly and very attentive of my needs I would definitely recommend friends and family to go there

Flakomadrid

2 de may. de 2016

Annapolis car center is the best place to buy a car in Annapolis they have good deals and good cars, they can help you to get a car even if you don't have a social security # or bad credit they can help you stop by and ask for Luis Acosta he will take good care of you

rogelio2495

2 de may. de 2016

Tienen un exelente servico el personal que tienen es muy amable, saven tratar muy bien alas personas y tambien tienen una muy bonita variedad de Carros con buenos especiales.

Finoaguilar

2 de may. de 2016

They have awesome sales person in there and they are always welcoming and kind with a big smile all the time...doesn't matter the time it is...any questions u have they answer and clear

BRich

2 de may. de 2016

I didn't end up buying my car there but Luis was upfront with me and took the time to show me several vehicles and go over the car buying process. I ended up buying my vehicle some where else because the one I wanted was sold before I decided to buy.

B Rogers

20 de abr. de 2016

Great dealer. They were very friendly and very prompt with paperwork. I was on a time schedule and they did everything to accommodate my family and I.

Mike C

13 de abr. de 2016

I had the most unusual car trouble this past week, and electrical issue that was very tough to get to the bottom of. Thanks to 3 gentlemen in the service department, who did not rest until they resolved the issue, I was back on the road in no time. Byron - handled all communication with me and made sure I knew what was going on and made sure I was fully taken care of. Arranged tow truck transportation for me, completely dealt with the insurance company and I didn't have to lift a finger. Russ & Bobby - got under the hood and not only fixed the issue and made sure it wouldn't happen again. But went above and beyond with the additional preventative care my vehicle needed. All the way down to adding a little grease to my door hinge that was making a funny noise while opening and closing. Overall experience was incredible. I purchased my vehicle from this dealership a few years ago and take all of my service issues back to them exclusively. I just feel when my truck is in their hands they make sure to double & triple check anything & everything to sure my safety and well being while out on the road.True professionals all around in that service department.

Siedeiw1

5 de abr. de 2016

I had the best experience purchasing my new car Meagan and Joe were the best to work with. I felt very comfortable speaking to them about the finance part of the car I felt no pressure to buy the car which in fact made me more comfortable to buy the car!! They were willing to work with my pre-approval with Capitol One and with my down payment. I would recommend Annapolis Car Center to anyone looking to purchase a vehicle.

mclark444ataol.com

3 de abr. de 2016

We came in with a number in mind for a monthly payment. We wanted a car that was a little out of our range. They adjusted the numbers and found way to get as close as possible to what we wanted. We enjoyed the experience.

Review234

11 de mar. de 2016

It is great pleasure write a review for this dealer,My car purchase could not be more easy and pleasant as experienced on this day, I had enjoyed the great and friendly customer service , definitely I will recommend this dealer to all my friends and family.

JFB

8 de mar. de 2016

Today I bought my second Prius from the great folks at Annapolis Car Center. I purchased a Prius from Annapolis Car Center in 2009, and today I replaced that great car with an almost-new Prius. I know I can rely on the integrity and efficiency of Annapolis Car Center. Our sales representative, Joe Elliott was professional and courteous. Meagan Bailey also worked with our arrangements and was efficient and charming. We will continue to rely on the fine local business for our cars - Annapolis Car Center.

latiamartin

5 de mar. de 2016

The staff at Annapolis Car Center were very friendly and helpful. They gave me an awesome deal on my vehicle and I was able to drive off the same day in my new car after only being there for a few hours. I would highly recommend them.

Vivas

20 de feb. de 2016

She was very kind and informative and just very helpful overall. Her service was excellent no problems at all. I would definitely recommend going to this dealership.

Ndlb4evr

11 de feb. de 2016

Joe was very pleasant and let me tell him what I wanted and we got it done in under 2 hours. He was great to deal with and the dealership was a very friendly atmosphere.

JM2500hd

11 de feb. de 2016

I liked the service, the sales person did a good job explaining all that has to do with my purchase. I would highly recommend this dealer.

Jeanene33

9 de feb. de 2016

I'm really glad that I'd decided to go to this dealership to find a used car. All of the employees are really nice. My sales representative Joe Elliott was extremely nice, patient and took the time to listen to what I was looking for and he wasn't pushy or overbearing (which some sales people can be). He was

katy2

8 de feb. de 2016

Estamos muy contentos con la compra y el trato que nos brindaron el dealer amapolas car centre y con Gisela que estuvo con nosotros de principio a fin se los recomiendo si buscan su carro bengan a amapolas car center

Gladis2

8 de feb. de 2016

Gracias a annapolis car center y a Gisela por su ayuda en oa compra de mi nueva troka f150 me encanta esta muy bonita y lo recomiendo son muy amables en todo sentido espero bolber un dia por otro carro

blanca0411

6 de feb. de 2016

i gave you a 5 star because you help us thru everything and i love that you can helps us with what we need you explain everything to us which was great we understood everything. deff would recommend anybody to come here for the purschase of a vehicle.

Tsbarnes1

4 de feb. de 2016

Everyone was very helpful and I will def be referring others derive was quick and easy and I am greatly appreciative I loved every moment of the experience

Rosapena

2 de feb. de 2016

Good dealer nice service good people incredible deals .... They really help me get the right car for a good price and if you find anything wrong with the car they will fix it

Chevyguy912

29 de ene. de 2016

Muy agradecidos con toda la ayuda que luis nos ah brindado en la compra de nuestra troca recomendaria este dealer para alguien que busca un carro de calidad

Katerin8

29 de ene. de 2016

Recomendable muy buena atencion al cliente gracias Annapolis Car Center, estoy contenta con mi Cadillac y su amable atencion con mi familia gracias a Gisela por estar de principio a fin

Glenda3

29 de ene. de 2016

Estoy muy contento con Annapolis car center por la gran ayuda que now brindaron a mo y a mo familia nos bamos super contentos con el carro y si amable atension y se los recomiendo vengan por su carro

Andrea7

27 de ene. de 2016

Gracias a Gisela y a jessica por su gran amabilidad con la que me atendieron y llevaron todo el proceso de la compra de mi carro estoy facinado con el y con el dealer annapolis car center les recomiendo a mis amigos que llegen y compren ai les garantiso buena atencion y se llebaran su carro el mismo dia

Mynor33

27 de ene. de 2016

Is amazing!!!! Is the word I have to describe the experience that I had in ACC... Thanks to Reina she did the best to help me to get it.I went other places before come overhere and I was disappointed, because they always wanted to put me in a different car that I did not like it.But Here in ACC they help me to get the car I was looking for!!!

Ford13

26 de ene. de 2016

I am very thankful because Reina help me in the process of my purchases from the beginning to end and finally I get the car that I always dreamed.... Thanks for everything Reina help me to put everything together to get approve is my first time financing....Happy width my 2013 ford explorer

Ryron1

26 de ene. de 2016

Mi experiencia fue buena obtube la ayuda que necesitaba de principio a fin ..recomiendo este dealer si andan buscando ayuda con una buena aprobacion que buscaba y resolvieron las dudas y preguntas que tenia

alexb1076

25 de ene. de 2016

Without knowing what to expect, I was provided with knowledge experience and concern for what I was looking for in purchasing a new (to me) vehicle with the best appearance and quality.

Flor12

25 de ene. de 2016

I truly recommend this dealership the sales person was so friendly and helpful, she make me feel comfortable... She explain to me everything that I need to know. ..Thanks Reina to help me in the whole process of my purchase!!

mazda2012

20 de ene. de 2016

Great place to buy a car! Guisela helped me from start to finish. I called in and she told me everything i had to bring. Shes so nice and helpful! Thank you Guisela, im so happy with my new car

Ed Cropper

11 de ene. de 2016

Bought a Nissan Sentra from Joe Elliott, Travis Talbott and Bill Chopra. Three of the best people who I've ever dealt with in the car business. Trustworthy and always willing to go the extra mile to ensure your complete and entire satisfaction. I highly recommend Annapolis Car Center if you are looking for a good quality pre-owned car.

Joey

11 de ene. de 2016

Maintenance vehicles very well, good quality auto buying experience. Great customer service. Vehicles are a little pricey. Would definitely recommend to friends and family. Vehicles are in excellent condition.

Ford2016

9 de ene. de 2016

The service here was great and it was a great experience and they atended us with everything and helped us when we needed it. They really went above and beyond to make me and my family 100% satisfied!

camry2013

23 de dic. de 2015

Super contenta con mi carro..... Estoy agradecida por el buen servicioReina me ayudo en el proceso de micompra!!!!! Gracias Annapolis Car Center!!!!!!!!!!!!! Les recomiendo este lugar, Happy new year

gabinovela

22 de dic. de 2015

Best car buying experience ever. Joe did all the leg work and made it as painless as possible. I've never bought a car this easily before. Would definitely recommend them to my friends.

Douglas123

22 de dic. de 2015

Muy agradecido por la ayuda recivida en la compra de mi carro Una ayuda de principio a fin le buscan la mejor aprobacion a uno Recomendaria este dealer si andan buscando un carro

Erica

18 de dic. de 2015

la persona que me ayudo se porto muy amable y me ayudo a encontrar el carro que buscaba. me explico muy bien todo lo relacionado con el carro.

Rockswagg

18 de dic. de 2015

Best cars around' great service! they work with you to get what you want ! Bad credit, good credit dont matter theyll make it happen! I highly recommend this dealership! Ask for luis acosta very nice guy!

patti

18 de dic. de 2015

I am a local florist that was in need of a delivery vehicle. I visited Joe at the Annapolis Car Center in Annapolis. First of all the hours were very convenient 10-8. Joe showed me the vehicle and took me for a test drive. He showed me where I would take the vehicle for service when I finally owned it. Very helpful!! The financing was effortless with Travis Talbott. At the end of the night, I had my vehicle. Joe delivered it the next day to my business. Very nice of him!! I will definitely be going back for any more business vehicles or if myself or my family need a car. I would highly recommend this dealership.

Ford350

17 de dic. de 2015

Muy buenas personas nos atendieron bien i si recomendaria otra persona esperamos que muy poco tiempo venga por otro mas por que son muy buenos con el costumbre servi

Carlos1031

30 de nov. de 2015

I just purchase a car they did a great job helping me with the approval I'm very happy and would consider to came back for another vehicle They are very professional

Terri57

25 de nov. de 2015

We had an excellent overall experience. The salesman was very helpful, courteous and professional. He worked hard to get us the best deal possible on the vehicle we purchased

1234

25 de nov. de 2015

Good service. And good attention:) excellent job, thanks for everything .... I am happy with my new car ;) thanks Acc!!! I really recommend this place.... Thanks so much!!!!

Kel

25 de nov. de 2015

Best place to buy a car! Jim was fantastic to deal with, Travis was fantastic to deal with. We will definitely be returning when it's time to trade the wife's car in. So very glad I found these guys and Annapolis Car Center overall. Best car buying experience I've ever had. Highly recommend them.

Ever114

17 de nov. de 2015

I was super attended over all they give me a super deal I'm just happy with my truck :) they look for the best for u

Less26

17 de nov. de 2015

Prices are great Customer services number one Love all their carsAssitants are friendly awesome Just the best place to come shop for a new car a car of your dreams

Ford2015

16 de nov. de 2015

My family and I are very happy with our new truck! Everyone at the dealership was very nice and helpful. Much better experience than the other dealership I visited where I felt kind of ignored. They had nice little activities to keep my kids busy as well as snacks. Thank you Annapolis Car Center. We will be coming back and referring my family and friends!

shello3010

10 de nov. de 2015

I get here to purchase a 2011 Mercedes nice car clean all was ease they are all good peopleI will recommend this site to get your car

Djlord0311

9 de nov. de 2015

If you need a great used car backed by a great dealership team go to Annapolis car center. Travis, Joe, and Jessica were the most polite and helpful people I have ever met. They went above and beyond to help me get the truck I wanted. I left feeling confident that my decision was the best one.

Carmenx1024

1 de nov. de 2015

They took care of me from the beginning to the end, very satisfied with the excellent customer service provided by Luis and his team at this location

carlanga0202

29 de oct. de 2015

I had very good service I'm very happy with my choice to buy my car Thank you to all of you...I hope to buy another one

Saber

28 de oct. de 2015

Valued my trade very well, gave me a fair price for the vehicle I ended up buying, and arranged very good financing. All this was done in one visit to the dealership.

will12

28 de oct. de 2015

Joe Elliott and Travis Talbott are a step above the rest. They made this process enjoyable and knowledgeable. Thanks for the help guys, we appreciate it.

Javier cruz

28 de oct. de 2015

Es muy agradable la atencion de las muchachas y la comodidad mientras esperas funalisar la compra de tu veiculo gracias chicas por su atencion estoy muy contento

Javier cruz

26 de oct. de 2015

Fue una exelente atencion y muy amables al atender a las personas, no tengo palabras para expresar lo contenta y agradecida que estoy!!:)Gracia a ACC

Amunozvalle

24 de oct. de 2015

I give 5 star because, the sales representative were so helpful from start to finish, great customer service, she will do everything she can to help you to get the car you like.

My2girls

23 de oct. de 2015

They deserve 5 stars . This is my first car and they made the experience very easy and comfortable for me . Helping me find what I could afford and being patient with me going back and forth .

JohnLauer

1 de sep. de 2015

I recently purchased two work vans-one Ford and one Chevy and had service done on my own truck and cannot say enough about the experience. Everyone I encountered was great. Very helpful and extremely friendly. Very quick, organized process too of getting in and getting out when you're on a tight schedule. Next time I need any vehicles, work or personal- I will go to the Annapolis Car Center. Keep up the great work.

dorsey81

15 de ago. de 2015

My fiance and I bought a navigator from them in January it is now August and the Navigator is breaking piece by piece as the electrical system is completely jacked! something new gives up just about every time it's driven! The tag lights which was realized as soon as we got home from the dealership. They fixed that. 2 days later the cd player quit as well as the speaker in the passenger side door. 3 months later wouldn't you know it as soon as there warranty was finished, it starts sputtering and the check engine light came on. My father is a mechanic we hooked it up to the computer which we had to change the fuse for as it couldn't get a connection, it read that it had a misfire in cylinder 2. Change the coil pack and that seemed to fix the problem for about two weeks. Started doing the same thing again and again through the engine light, hooked it up to the computer and now it said misfire on cylinder 3 so this time we didn't mess around and we changed all 8 spark plugs and coil packs. Wouldn't you know it two weeks goes by and the engine light is on again and its sputtering yet again this suv has became nothing but a money pit not to mention two weeks back the air conditioner decide to quit in the middle of summer. So I now have a fancy lawn ornament for 5 years until I can trade it in for something that I can actually drive without the worry of the whole computer locking up and leaving me stranded! Thank you Annapolis car center for my 12,000 (24,000 after interest) not to mention more money to keep the xxxx thing tagged and insured, nice black lawn ornament. You guys turned what was supposed to be amazing Christmas gift into a nightmare and got over on 2 young adults just starting a life together. NEVER EVER AGAIN!

cece24

14 de ago. de 2015

This was the best experience iv ever had . From the sales people the the financing team to the owners !!! Thank you for the great customer service and the good time !!!! Ill be back for car 2, 3, and 4 ...Sincerely, A loyal customer for life Clarice

okaitlin

11 de ago. de 2015

After going to a few other car places, my husband and I were tired of the pressure. When we met Joe we were so relieved to find him honest and low pressure! He listened to my requests (when other places didn't have hatchbacks they tried to sell me cars that did not meet my needs at all.) Joe was up front about the history of the car and explained how that could effect the value in the future. We found the car and got a great deal that met our budget exactly. It was truly a blessing.

Malachi thomas

7 de ago. de 2015

Jake made my car buying experience very pleasant, I would have bought more cars if I had more money. He is very knowledgeable and informative

msilva

5 de ago. de 2015

I would highly recommend this place to everyone I know who is looking for a vehicle. Reina was extremely helpful, friendly, & professional. I was actually dreading the whole process of finding a new car but I was so relieved to see how helpful she was! She really made the car buying experience comfortable for me and my husband.

Mariantonia

4 de ago. de 2015

Estoy muy contenta con la atencion y el servicio que recibi en Annapolis Car Center Guisela fue muy paciente y hizo todo lo posible para ayudarme a encontrar una buena aprobacion! Yo recomiendo este dealer por que te ayudan a ser aprobado un que no tenga credito .

Leone Osiris

31 de jul. de 2015

Jake and the team at Annapolis Car Center are great their,very helpful...these guys will work with you whatever your situation,my next car purchase will be at Annapolis Car Center.

Vwman

31 de jul. de 2015

Went in to buy a large suv, found what we wanted and worked us out a great deal. We drove away happy with the new Toyota

Dietrichson Family

31 de jul. de 2015

Jake was absolutely wonderful while helping us pick out the right vehicle to fit our growing family. We are so happy with our new family car and had a great experience start to finish! Helpful, knowledgeable and patient I would highly recommend Annapolis Car Center and Jake!

Tameka1985

31 de jul. de 2015

I came into the dealership with no intentions on them begin able to get me out of my car and into a SUV. Needless to say I left with a SUV. Jake was very pleasant and provided excellent customer service. Thanks again for all your help

Eddiem.87

30 de jul. de 2015

Reina made this a great car buying experience! Easy going, friendly and informative. She took the time to show me all of the cars that I was interested in. When I found the right car, she made sure I was able to get the best deal. Very happy with the service I received and even happier with my new car!

Soccer1

29 de jul. de 2015

I have never had a no pressure car buying experience until today, and to top it off patience and honesty. My boyfriend and I stopped by to test drive a truck. We had a unique situation to deal with regarding a trade in. Joe Elliott to the rescue. Patience and honesty is what describes Joe. Although our expectations were unrealistic, Joe and his team worked with us reviewing our options, and we drove home the truck we were looking at. Car buying is stressful, but today Joe and the team of Annapolis Car Center made it much easier.THANK YOU!!!!!

Romepee

28 de jul. de 2015

I came with the intention to leave with a truck ?? that day. I had a little bit of trouble.. But Jake sat their until we were able to get the problem solved!! And I left the same day with my truck I wanted????????

Jmurph4284

27 de jul. de 2015

First off let me state..I HATE buying cars!! But I took a chance and went in to Annapolis Car Center and I tell you what..my experience could not have been any better..My salesman Jake De'Alessio came up to me..introduced himself and just a few hours later the exact car I wanted was signed for and mine! Been looking for months and unhappy everywhere I went!! Thank you Annapolis Car Center!!

klynch25

20 de jul. de 2015

My husband and I are very happy that we went to Annapolis Car Center! Very friendly people who worked with us and made us feel like a priority. Didn't haggle and did what they could to make our monthly payment comfortable. Now we drive a car we both love!

magic77

11 de jul. de 2015

This is an excellent dealership to purchase a car from. It was my intention to just look around at the different vehicles. I wasn't planning on purchasing anything that day. I was impressed with the detailed information provided for each feature of each vehicle. The individual that helped me wasn't overbearing at all. He answered each one of my wife's questions with patience and kindness. And because of that, I walked away with a Sonata and Optima. They were masterful in providing the best deal for me and my wife. The cars were in great condition. I took my Kia Optima by a Kia dealership just to check it out for me. The Kia dealership asked me where I got car from because it was in such great shape. The next car I buy will be from the Annapolis Car Center. I suggest that whoever is reading this to check them out. You will not be disappointed.

Osvaldo

3 de jul. de 2015

There were a nice sweet person giving me a great customer service and I am very happy with my purch I love my car yeap

bonne411

29 de jun. de 2015

We bought a 2010 Jeep Liberty from Annapolis Car Center a couple months ago and everything has been amazing! They were all very friendly, smiling, not pushy. They were able to get us a great deal even after troubling credit history, the whole process was fast and easy! Jessica and Bill were especially helpful! Jessica always kept in touch and put our tags on for us when they were ready. A very refreshing business to deal with in Annapolis. They make everyone feel comfortable. A++++++++++ thanks again Annapolis Car Center!!!!!

CJ

23 de jun. de 2015

I was recently in the market in the DC metro area for a specific color interior BMW 650i Convertible. After searching the region, I landed online at Annapolis Car Center (ACC). After requesting more information online about the car, I was promptly contacted by Eric at ACC. We set an appointment for a test drive the next day and closed the deal. Eric was very easy to work with, friendly and honest. Overall it was a very positive, quick and smooth process. Thanks Eric!

PPhillips

22 de jun. de 2015

Both Louie and Jakes possess excellent customer service and follow through. I would highly recommend both of them if you arever seeking to purchase a vehicle. Thanks Louie and Jake!!!

mmarshall

15 de jun. de 2015

Thanks for the help. The service was outstanding. Even though the weather was really bad. Joe and Louie came outside and personally assisted me. I couldn't be more pleased with their service...Enjoying my LTZ

hensleyffej

1 de jun. de 2015

I got a great price for my trade-in and they worked with me to get my monthly payment to be where I wanted it. Thanks Joe for the good experience.

Janice

29 de may. de 2015

Joe Elliott sold us a BMW; he was a kind, generous, salesperson. He went the extra mile in selling us this vehicle. I would highly recommend telling persons to come to this dealership to purchase a vehicle. Joe was easy to work with and knew our financial circumstances.

Kim8321

22 de may. de 2015

My fiancee and I had gone to Maryland.( car center will remain annonymous) from Virginia (where we live) to see a 2007 Cadillac Escalade that a salesperson had called us about several times. I was so appalled that we had driven over 4 hours and he was showing us an SUV that looked like that with a scratch that was inches long in a circular pattern that I got teary-eyed and went to the car. My fiancee still remained outside asking "what happened to the vehicle we were to see and he said this was it. To make a long story short I had printed out Annapolis Car Center Escalade which was advertised on line also. When we called ahead we got a salesman of Joe Elliott and he was gracious and when we got to Annapolis Car Center it was everything you ever wanted. It was a small lot but you would have thought you were in a candy store. We found our 1997 Pearl Cadillac Escalade and its almost flawless. The manager "Bill" gave me a few free perks and Joe should be salesman of the year for the entire USA. We drove off the lot with our new truck smiling headed back to VA.Sonny Hill & Kim Ellis

satisfied customer

5 de may. de 2015

If you are looking for a great car buying experience swing over to Annapolis Car Center and speak with Jake D'Alessio! Jake is a great salesman with an awesome personality. He made the car buying process enjoyable. The entire staff at Annapolis Car Center was helpful and attentive, they made sure we were pleased with every aspect of purchasing our new vehicle.

lovhurts 910

2 de may. de 2015

Mr Joe Elliott was a very exceptional car salesman. He helped me with my purchase and made things very easy. Thank you Mr Joe Elliott.

Ox

1 de may. de 2015

Great staff with excellent customer service, special thanks to Bill and Jessica for all your assistance! I highly recommend anyone looking for a clean, reliable,and practically brand new vehicle's to come see the great team at Annapolis Car Center. Satisfied Customer C.Duplayee

BettyNB

17 de abr. de 2015

Louie was my initial contact. He provided a lot of helpful information about the car in which I was interested. Christina followed up because I had concerns about cost, and she was extremely helpful and pleasant. Joe was the one who actually sold me the car. He was great. The car needed some repairs, and he got them taken care of with no fuss. I live in Springfield, Virginia, and I did not consider driving to Annapolis Car Center too far a drive given my positive experience.

Hbrizuela

16 de abr. de 2015

Jessica was very friendly and made everything look so easy. I will definitely recommend my friends here and purchase my other vehicles here specially for my wife

Wendy80

14 de abr. de 2015

Eric was really good and helpful and extremely patient. I am very satisfied with their service and I am very happy with my car. I will recommend it to anyone, specially if you are looking for a certified preowned car. Thanks Eric, Thanks Annapolis Car Center.

claireaud99

14 de abr. de 2015

Eric was extremely accommodating and a breath of fresh air after having a bad experience at another dealership. He and his colleagues went above and beyond to make me happy and helped me buy a quality car that I trust. The customer service here is top notch and super helpful!

DeeEmPee

5 de abr. de 2015

Eric Crawford followed up almost immediately (on a Sunday) on my web inquiry through Carfax.The automobile was exactly as shown in all the pictures provided and his response to my request for an auto starter (which was greatly appreciated on my last automobile) was immediate. They quickly arranged the installation through one of their associate partners since they were busy in their own shop.I am extremely satisfied with their service and their associate's service (Insane Radio) and will recommend both to anyone.

analopez278

1 de abr. de 2015

Great experience, staff was really nice and helpful through the process. Easy and simple to qualify. I will definitely go back and recommend Annapolis Car Center.

WReese

1 de abr. de 2015

This is my second time buying a vehicle from Annapolis Car Center.Good customer and sale service. In need of vehicles go see Eric Crawford....

Kbrew85

31 de mar. de 2015

From the second we walked in, everyone was very welcoming and pleasant. Very helpful and hassle free environment. Eric and Louie are willing to go the extra mile to help you out. The whole crew is great, and a special recommendation for their great service crew at their offsite auto body shop. Such great communication between everyone and they continue to take care of you even after your purchase! Anyone shopping should make it a point to stop in at Annapolis Car Center!

Rene86

31 de mar. de 2015

i was welcomed in a very proper maner and attended immediatly. Great people and one the best customer service i have experienced. I will defenetly recommed this locacion.

OldMan

31 de mar. de 2015

My husband and I had a very and completely professional experience at Annapolis Car Center. My sales rep,k Joe Elliot was expecting my husband, had the SUV clean and ready to drive, answered all of our questions, and did not pressure us. He was also able to knock a few percentage points off the sticker price in order to "meet us halfway" which we thought was how you should treat a serious customer. We want to also thank Chrisdtina Talbott for her outstanding help (She can work a deal). I would recommend my family to purchase a vehicle from Annapolis Car Center. Also they will feed you.

dposey92

30 de mar. de 2015

I did not plan on buying a car, just looking. My mother purchased her Acura TL from Jessica at the Annapolis Car Center last year so when looking to purchase a vehicle for me she knew exactly where to go. When we pulled up to the lot we were greeted by Joe who sat us down to assess our needs and wants. We had an appointment with Jake who shortly upon our arrival greeted us and began to show me cars. Jake was friendly, outgoing, and made me feel like i could trust him. Trust was important to me because I did not want to feel like I walked away and got duped (like with my last car and dealer). The team at Annapolis made us feel like family, Jake was especially patient and I really appreciate that. I spent all afternoon there and it was like buying a car from my friend, there is no parallel for the comfortable atmosphere they set. We even had lunch with them, it was very cool! They definitely set the bar high for customer service, there is no other experience like it. FORGET CARMAX ANNAPOLIS CAR CENTER IS WHAT CAR BUYING SHOULD BE! I ultimately fell in love with my baby a Hyundai Veracruz (2011) it has everything I want and more at an amazing price (which they also worked with us on)! I love this place! We'll probably get my sisters car from there too! GO JAKE! GO TEAM ANNAPOLIS CAR CENTER!

psacripanti

26 de mar. de 2015

I went in to buy a Honda Pilot and came out with a very nice Touareg. Eric listened to what I wanted and came up with a solution that met my requirements. Eric also followed up to make sure I did not have any questions after I had left and then forwarded to me a couple of small replacement items free of charge. Thank you Eric for helping to make my trip to your business a great success.

adubs

20 de mar. de 2015

Thanks to Eric Crawford at Annapolis Car Center (ACC), i'm the proud owner of my dream car: 2011 BMW 328i xDrive. Eric was very personable and quick to respond to my online inquiry to schedule a test drive. From the moment we pulled onto the lot, my family and I felt at ease. The price negotiation and processing was hassle-free. Before I knew it, we were out the door driving home with our new prized possession. Thanks again to Eric and the friendly staff at ACC. Also, an honorable mention to the detailing staff. You can tell they take great pride in their work; a tremendous job caring for the fleet,,,and my car.Cheers, Aaron(19 years of car buying experience)

Gnewell

16 de mar. de 2015

looking for a 05 to 10 Honda odyssey on car guru. found one at Annapolis car center. Eric was a true professional in my purchasing experience.

TBranch

14 de mar. de 2015

I really had a great experience. From the initial phone call to inquire about the vehicle to the time I walked out of the door with my keys, the team made sure I was comfortable. The have a high quality of cars as well as their high quality customer service experience. I would strongly recommend anyone seeking a vehicle to stop by and see the large selection of cars. They will show you just how much they appreciate your visit.

W. Patterson

4 de mar. de 2015

I was a little skeptical about going to this dealer after reading the mostly negative reviews on another website. However, to my pleasant surprise, I had a completely acceptable and professional experience at Annapolis Car Center. My sales rep, Joe Elliot, was expecting me, had the car I was interested in serviced and ready to drive, answered all my questions, and did not pressure me. He was also able to knock a few percentage points off the sticker price in order to "meet me halfway", which I thought was how you should treat a serious customer. We had the entire purchase process completed in under an hour, and they even gave me a full tank of gas before I left. So far, everything on the car I bought works fine, so may not actually need to deal with their service department. That's also a big plus! Yeah, the place could be a little larger, but in this part of town, extra space is simply non-existent. I found enough room to park, and the office was clean and relatively quiet.

jaderush23

4 de mar. de 2015

I came to the Annapolis Car Center after finding my ideal car through USAA Car Buying Service. I was contacted by Eric Crawford in a very timely manner & went to see the car the same evening. They worked with me to come to an agreeable price within the range I was seeking so I left the same evening with the vehicle I wanted. The employees are all very friendly & accommodating. My car, though it is 4 model years old, looks brand new! It is in immaculate shape & even came with a 3 month warranty. This dealer definitely gets my seal of approval :)

Happy Motoring

4 de mar. de 2015

I was a little skeptical about going to this dealer after reading the mostly negative reviews on this website. However, to my pleasant surprise, I had a completely acceptable and professional experience at Annapolis Car Center. My sales rep, Joe Elliot, was expecting me, had the car I was interested in serviced and ready to drive, answered all my questions, and did not pressure me. He was also able to knock a few percentage points off the sticker price in order to meet me halfway, which I thought was how you should treat a serious customer. We had the entire purchase process completed in under an hour, and they even gave me a full tank of gas before I left. Can't ask for much better than that! Yeah, the place could be a little larger, but in this part of town, extra space is simply non-existent. I found enough room to park, and the office was clean and relatively quiet.

zdickie

3 de mar. de 2015

First of all, I consider myself a very analytical consumer. I came to Annapolis Car Center because they offered my desired vehicle at the most competitive rate. Their prices weren't overly inflated like many other dealers I came across advertising comparable vehicles. I dealt with Joe Elliott and he was awesome. He took the position of a consultant rather than the "sales assault" type and thus the experience was pleasant for me. That in itself was a huge weight off my shoulders because the stigma of car salesman applied to every other dealer i visited, not these guys. The staff was also very professional and accommodating. Beyond my customer experience ,the product met my expectations in terms of cleanliness, performance, and it's worth noting that the warranty out the door exceeds that of ALL the dealerships I visited (5 total). Pay the Nap Town car center a visit if your seriously looking for a vehicle.

RS-Columbia

3 de mar. de 2015

My son was in the market to purchase a car. He did his research and found the car he was looking for at Annapolis Car Center. He scheduled a test drive with Jake and purchased the car. The process was very straightforward. Both Jake and the sales manager, Louie, helped my son understand the buying process and made his first purchase from a dealer a pleasant experience. Thanks guys!

Carley

3 de mar. de 2015

I met with Jake D'Alessio and he was so friendly and nice I was happy to have him help me make my decision in my first time buying a car. I made an appointment with him and as soon as I walked in the door he jumped up and came right towards my direction to greet me and shake my hand. He already had the vehicle I wanted to test drive already out. They are a small business but I got the best customer service from Jake that I could ever ask for. While waiting to get all the paperwork done he talked with my boyfriend and I and it felt like we already known him for so long because of how friendly he was! I was so happy to have come across this place and to have Jake help me make this wonderful decision because I am in love with my car. I highly recommend this place. :)

Rocio

27 de feb. de 2015

I very happy with the service,my sales representative reina Maldonado was very kind and helpful and friendly ,I will definitely recommend this placee!im very happy with my choice

Kristen

17 de feb. de 2015

I bought a used SUV from Annapolis Car Center the week before Thanksgiving and have had it back in the shop four times since. Although I think the service guys, Russ and Byron were extremely kind and did their best to help me; my overall experience was not good and is one that I think others can learn from. On the way home from the dealership we found that the vehicle didnt have heat, being too late to return that evening, we had it back in the shop to have the heat repaired the first week. Within the next two weeks, the tire pressure light came on and although we filled the tires up, the light did not go off. Back to the shop again to learn that the tires were in fact properly inflated, but they didnt have the capability of getting the light off as it was an electrical glitch. About a month after purchasing the car, the week before Christmas; something went wrong with the transmission. After being told to have my vehicle towed back to the shop, I was told that a transmission line had blown. After paying for the tow and the deductible to access my warranty, it cost close to double what it would have to have a line repaired locally. I should add that I live about an hour and fifteen minutes away, decreasing the mileage on the warranty each time I had to drive down and back. Believing that the transmission line was in fact the cause of my problems, I drove to Florida for the holidays. I felt as though the vehicle wasnt quite shifting correctly, but took into consideration that it was a new vehicle that I wasnt used to yet. In the length of the drive out of state, (due to the mileage) my vehicle became out of warranty. In continuing to drive my vehicle when I got back home, I found that the shifting concerns increasingly got worse. I took it to a local transmission shop where I was told that I needed a new transmission. I called Annapolis Car Center and confirmed that blown transmission lines could in fact damage the transmission, but there is no way be 100% sure. They asked me to bring the vehicle back in once again where they too found that it did need a new transmission. I felt that since I was not 100% sure either 50/50 chance as to whose fault it was/ when the damage happened, I would ask that only half the cost to re-manufacture the transmission was paid by them. (Less than $1,500) Although he would not speak with me directly, the owners response was that he would charge me an additional $800 over (what I was asking them to pay) to replace my transmission for a used one with 90K miles!!! Not much help, nor was it even what the employees in his shop recommended. I guess the final straw was that in one of my many trips back to the dealership, I saw the SUV that I had traded in sitting on the lot the one that I was told wasnt worth what they were giving me and was being taken to auction immediately. It was listed for over $8,500 more than they gave me on my trade. With such a profit, it is unimaginable to me that the owner of Annapolis Car Center wouldnt make good a transmission problem that went bad, even when brought in for a transmission concern under warranty. Although the actual employees and service techs were great to deal with over the past few months, I would not recommend this business to anyone and hope that others can learn from the troubles that I have been through!

B.Wade

3 de feb. de 2015

For a first time car buyer I loved the experience. My sales representative, Lenard Thompson, was very helpful and he answered all of my questions and made sure I received the best car for my budget

jsapp

3 de feb. de 2015

Worked with Joe and Louie and had a great experience. I drove all the way from Nashville to make the deal happen. I feel like both parties got a good deal and I love my new car. Thanks again guys.

Christina01

11 de ene. de 2015

Joe worked with us and he's the best everyone was really nice and vary friendly I will buy a car from him anytime he was very patient and friendly with my 3 year old he's the best

rob.mc

7 de ene. de 2015

Any time you buy a used car you are always taking a chance on an issue. The greatest question is how is the issue handled by the dealer, especially when the buyer is a picky 20yr vet of the automotive world! Eric and the Annapolis team did a great job taking care of my concerns. Always pleasantly .and without hesitation or reservation. So nice to hear "Sure, no problem, we got that!" as opposed to "its a used car, what do you expect?"The first dealership, new or used that I actually recommend to others.

Tmac1fan0518

5 de ene. de 2015

The staff there were very helpful in getting me the best deal possible. I would recommend anyone to go. By far the best used dealer I've been to.

VLindsay

2 de ene. de 2015

Joe was Awesome to deal with. I love my new Lexus . I not only have a new car but have a new friend in Joe. I have already recommended Joe to friends!After shopping at many other locations we find Joe in our own back yard... But as they say we saved the best for last! You won't be disappointed! We weren't!

bosephjarrows

27 de dic. de 2014

Walked in at 6pm. Drove out shortly after with our new vehicle. Joe Elliott was great to work with. He and the owner did a great job getting the payment we wanted and a real good trade in value

kathy

20 de dic. de 2014

Louie worked with me to get what i needed for payment i could afford...Jessica was very pleasant to work with. I would send my friends to this dealership.

abner.estrada.50

15 de dic. de 2014

hola muy buen servicio muy feliz con mi carro gracias a annapolis car center el diler de nuestra gente ???????????? gracias Jessica por el buen servicio

RamiroVazquezSosa

9 de dic. de 2014

son unos vendedores muy buenos que saben hacer su trabajo gracias por todo ese dealer es recomendable para cualquier persona que busca lo que de verdad quiere

dehall111

5 de dic. de 2014

Went to the dealer to drive one car and ended up buying a different car. Eric met me in the parking lot and it was truly a pleasure to deal with him. His knowledge of the variety of vehicles they had on the lot was evident and his patience in dealing with me was stellar. He answered many questions and fulfilled all my requests. Everyone in the dealership was friendly and professional. The whole experience was pretty easy and I would recommend to anyone looking for a decent upscale vehicle to visit their dealership.

ashley1313

17 de nov. de 2014

I had bought my first car about a year ago and that experience was a little to fast paced and very pushy. This dealership was calm and slower paced which I really liked.

kat5186

16 de nov. de 2014

Eric was an excellent salesman. He answered every question and concern I had, and went above and beyond to accommodate my buying experience. Have already recommended this dealer to several other car buyer's and will continue to do so.

Jere Eady

13 de nov. de 2014

This dealer made car buying easy..No hassle,great customer service.They went beyond call of duty to assist with vehicle needs... thanks Eric. Will come back again for another car...

surveysays

11 de nov. de 2014

They were very helpful and worked within very tight parameters. Eric was very helpful and patient and worked miracles to get us the car we wanted. I would recommend Eric and the dealership to anyone.

eduardo.v.2011

8 de nov. de 2014

Car center was very easy and good to deal with. Took an extended test drive with Reina, no pressure at all. Talked numbers and left to do more research, again without undue pressure. Paperwork was easy, and the finance manager took his time and let me thoughtfully consider them. Overall a good experience and I'm happy with the deal and car.

lisa.kebreautaylor

2 de nov. de 2014

We were so impressed with the dealership and how amazing the service is that we bought a second car from them. They worked with us on the financing and helped out when we needed it. Eric is wonderful!

nelson.fuentes.336

30 de oct. de 2014

Annapolis car center offered excellent support in buying a car and allowed us plenty of time and negotiation with finances. The atmosphere was great and they offered free beverages and snacks to ease the car buying process. The trade in value was decent and overall we had a wonderful experience

MegH434

30 de oct. de 2014

I've been waiting months to get a new car and Jessica finally helped me find the PERFECT one. Everyone was so kind and I'm so happy I went to annapolis car center. No other dealership could beat this one. Everyone was amazing especially Jessica!

Lizandro Tuchez

29 de oct. de 2014

Hola llegamos con mi esposa a ver una camioneta y salimos manejando gracias a Jessica que nos hayudo en la compra y financiamiento De esta camioneta se los recomiendo a todos que andan buscando Un nuevo carro

lisa.kebreautaylor

26 de oct. de 2014

I had excellent service and care. Everyone was friendly and helpful. Eric was especially kind even when I hurt my hand. And I still bought the car

Betzayda Loyo

20 de oct. de 2014

Fue una experiencia unica y agradable muy buena atencion hablan nuestro idioma eso nos hace sentir en familia ,tienen muy buenos vehiculos los recomendaria con amigos y familiares

Babymeika

20 de oct. de 2014

My husband and I went in to look at a Honda Accord and decided to buy it. We discovered it had been in an accident, and when we sat down to talk numbers, we were surprised with a $1000 "reconditioning fee" that they place on all of their vehicles. When we no longer wanted to purchase the vehicle because of the fee, the manager came out and tried to push us into it. When we got up to leave, he began raising his voice at us (in front of our two young children) and telling us it is "simple math" how a $16,445 car equaled payments of $570/month. Unless this is your best option, or you don't mind paying hidden fees, I DO NOT recommend this place.

Jerrell

16 de oct. de 2014

The Building itself you would not know that it is a car dealership, there is no where for you as a custome to park on the property you will have to find parking on the streets around the building. There is no privacy when speaking between the salesman/women and customer. The vehicle that I was interested in, yes it was ready for me to road test when I arrived, but it really was not READY to be road tested, you could not control the passenger mirror from the drivers controls, they did not fold in like they where supposed to, the reverse camera did not work, we could not confirm weather or not the DVD player worked. and when I told the saleswomen, her response was we just got the vehicle in last week or so and had not had a chance to correct the issues with it. That is the first thing that should be done prior to advertising it. Prior to going to the dealer I had ask the sales manager how flexible they where on pricing for this vehicle and he stated that "we are very flexible and competitive with pricing for this vehicle" I also informed him that I had a trade and the condition of the trade. He made it seem that it would not be a problem with it. He apparently ran the carfax report for it and instead of asking about what he saw on it, it was plainly stated that we will only give you $500 for your vehicle. Know I know that they did not have a chance to see the vehicle, but just $500. The scrap yard would give me more if I had scraped it rather than trade the truck in.

sportsdog

5 de oct. de 2014

Very good car buying experience. I have purchased over ten vehicles from different dealerships many makes and models ,the management and staff at Annapolis Car Center are fantastic.

dodgedrvr89

30 de sep. de 2014

Joe was very helpful with the purchase of my new truck. And Christina worked extremely hard to ensure that I got the best possible rate on my loan. I will definitely be recommending this dealership to my friends, and when its time for another new vehicle will be coming back

Paul Skocz

29 de sep. de 2014

Many thanks to Eric Crawford for a very easy purchase. I was trading in a 2001 Sentra on a 2006 PT Cruiser, and was amazed that Eric handled the entire transaction; no being shuttled to separate offices for each step. Eric did a great job, and the car was super clean and in great shape, too good to pass up. I was in and out in under two hours and am very happy with my purchase and how I was treated. Thanks Eric!

Kdell_snaptroy

23 de sep. de 2014

All their staff were very helpful and understanding. They made sure we were 100% satisfied with our entire transaction.They were able to work around our budget! Thank you Christine, Thank you Louie and Eric!Thank you so much everyone from the bottom of our hearts for extending your time and effort to close the deal! We super love our new Toyota Sienna minivan!=)We will surely recommend you to all our friends! God bless!

tamekap

10 de sep. de 2014

I talked to Joe about what I was looking for and how much I could afford, in less than two hours later I was driving away in my van.thanks again Joe for making my experience ever so painless.

ally.larmore

20 de ago. de 2014

Thanks to everyone at Annapolis Car Center who helped with me with the purhase of my car. Your patience and professionalism made my decision much easier. Not once did I feel pressured or rushed, and that was important to me. The entire staff was extremely friendly and welcoming, and everyone always had a smile on their face! Thanks again, especially to Bill, Jessica and Christina!!

Novotny2

20 de ago. de 2014

We want to let you know that the staff was so friendly and helpful,they did everything to make us happy ,we are so happy with the vehicle and the service,they seem so trusting,I will recommend this dealer to anyone,and will buy again.thank you to Jessica for all her help and knowledge.

Allycat1885

20 de ago. de 2014

Thanks to everyone at Annapolis Car Center who helped me with the purchase of my car. Their patience and professionalism made my decision much easier, and not once did I feel pressured or rushed into buying my car. The entire staff was very friendly and welcoming! Thanks again to everyone who helped me, especially Jessica, Bill and Christina!

Novotny2

20 de ago. de 2014

We want to let you know that the staff was so friendly and helpful,they did everything to make us happy ,we are so happy with the vehicle and the service,they seem so trusting,I will recommend this dealer to anyone,and will buy again.thank you to Jessica for all her help and knowledge.

jbparrothead

31 de jul. de 2014

I met with Joe to look at a 2011 M-B E350. He was a very nice person and was well informed about the car. I never felt like I was being pressured into buying that car at any time like I did a numerous other dealerships that week. After I bought the car, I brought it back a week later to get detailed. I noticed some issues with the paint on the hood of the car after they detailed it. They offered to repaint the hood at no cost. Very good customer service. Thank you for standing behind your cars Annapolis Car Center.

Scott

31 de jul. de 2014

I met with Joe to look at a 2011 M-B E350. He was a very nice person and was well informed about the car. I never felt like I was being pressured into buying that car at any time like I did a numerous other dealerships that week. After I bought the car, I brought it back a week later to get detailed. I noticed some issues with the paint on the hood of the car after they detailed it. They offered to repaint the hood at no cost. Very good customer service. Thank you for standing behind your cars Annapolis Car Center.

Leonard arch

27 de jul. de 2014

Most are cautious about used car dealerships. This dealership is the opposite of that. Everybody there has gone above and beyond my expectations. Definitely recommend this dealer. Al, Olga, and Joe made my purchase a experience I will not regret

Russell.P.Evans

14 de jul. de 2014

Everyone knows that car buying isnt the best of times we like to spend; Jessica and the Staff at Annapolis Car Center do their best to make the process as painless as it can be. I had already done my research and found the car that I wanted to buy at ACC and had set an appointment with Jess. I was greeted at the door and right away we were jumping into my potential 2102 Wrangler. I went on the ride with a nice young lady, and it was a long test drive through downtown Annapolis, so I got a great feel for the different driving environments. After we got back from our test, we started on the fun part! Paper Work and Financing! Jess and the staff at ACC were very informative and not pressuring at all during the whole experience. I got exactly what I wanted and understood the whole process and the staff had no issues breaking it all down, multiple times for me. At the end of the day I drove away in my (new to me) Jeep Wrangler, and I couldnt be happier. Thank you to the staff at ACC; it was a pleasure working with Jessica and you all.

kayla.stammer.7

12 de jul. de 2014

I bought a 2012 Hyundai Veloster. They were able to put it on the road for me at the price I was willing to pay. I've been car shopping for about 3 months and I got terrible vibes from every single car salesmen I met, besides the salesmen at Annapolis Car center. They were a breath of fresh air. Everyone was extremely helpful and friendly, and most importantly they WERE NOT at all pushy. They didn't play games. I told them the budget I had to work with and they worked with me and didn't waste my time. I'm stoked about getting my Veloster from them, and the other cars they had on the lot looked great as well. I would HIGHLY recommend buying a car from ACC.

Laura_laurita

3 de jul. de 2014

I can honestly say this was the best car buying experience I've ever had at a dealership. I went there not knowing exactly what my husband and I wanted. Thankfully Jessica was referred to me from a very close family friend. She actually listened to everything I said and worked with my budget which I appreciate. I know now why my friend spoke so highly of her, she really made my husband and I feel very comfortable and welcomed. I felt absolutely no pressure from her or the management staff, every one was very friendly. They let my husband and I take an extra long test drive all the way to our home while Bill worked on getting us the BEST deal possible. She stayed true to her word in getting me the BEST deal possible and they got me such a low interest rate that I didn't think I qualified for. She was very informative and walked me through all the paper work step by step making sure I understood everything before signing. That was very helpful because my husband doesn't speak English and she went through it all in Spanish just for us (our 1st language). We are now very happy owners of a Chevy Tahoe. Thank you Jessica for everything, I will recommend you to my friends and family ALWAYS!

Customer satisfaction

2 de jul. de 2014

Came here a few months ago and purchased a SUV for my son. Received good service and got an excellent price. Later found that the Hemi engine was a little too powerful for a teenager. A few weeks later we returned to Annapolis Car Center, explained our issue and they really worked with us to trade in the truck for another vehicle. The price was good and the service was great. I would highly recommend the dealer if you are looking for good prices and service.

Mike_Potts24

2 de jul. de 2014

My girlfriend and I were looking for a car and the crew at ACC were very friendly and helpful. it was a great experience and I would highly recommend to a friend

Rolondajones

1 de jul. de 2014

This was my first time purchasing a car and I am so glad I was referred to Annapolis Car Center. Their staff went above and beyond my expectations and made me feel very comfortable. I would definitely recommend this car center to anyone! Bill, Joe, and Christina were exceptionally helpful. They treated me like royalty and I left with a smile!

Daniel1983

28 de jun. de 2014

Yo compre mi carro en ACC porque vi el comercial en la TV, tenia un poco de temor ir a un dealer por una mala experiencia que tuve en otro lugar, pero despues que me quede sin carro me decidi a ir por que un amigo que me refirio este lugar.Lo mejor de todo es que encontre personal que me atendiera en mi idioma, eso me hizo sentir mas en confianza y me atendieron bien, recibi un buen servicio a pesar que no tenia buen credito ellos me ayudaron para tratar de encontrar la mejor aprobacion posible.Reina y Jessica son muy amigable y me ayudaron en todas mis dudas, hicieron todo lo posible para ayudarme a entender todo el proceso y por fin pude llevarme a casa mi 2011 Toyota Corolla, si estas pensando en comprar un carro yo te recomiendo este lugar.No hay nada mejor que hacer negocio con alguien que valore a los clientes y los traten con respeto.

kitanaor

28 de jun. de 2014

Went in to check out the car I was thinking of buying and was talked into buying it. They answered all my questions and were very persuasive. I don't think they wanted me to leave until I was happy. Three weeks after I bought the car, I got a slow leak in the tire. They found the nail and patched it for free. The whole office is really nice.

JASCOTT27

16 de jun. de 2014

We had been looking for a used Lexus 430 Convertible and had checked with several dealers. When we saw the one at Annapolis Car Center we contacted them and they got back to us immediately. Joe Elliott called and said he would have the car ready. We traveled about 2 hours, so I wanted to know up front if there were going to be any hidden costs or problems. He assured me there wouldn't be. We got there and the car was beautiful. We said we wanted to buy it and was then told they did have a "detailing fee" which we weren't happy about, but we were able negotiate around it as I had the e-mail stating there were no additional fees. It took a while to get the paperwork done as they were having a computer problem. They car was detailed and filled with gas (premium as required). Whoever filled it didn't tighten the cap and this caused a check engine light to come on (on a 2004 Lexus it is not real evident what the problem is from the lights that go on). When I contacted the dealership they told me it was the gas cap causing the problem. Since it was their fault they offered to either fix it or pay to have a dealer nearby me reset the codes, but it turned out not to be necessary. They were very apologetic about the problem.We are waiting for the tags to arrive. They are sending them so we don't have to drive back up.Joe Elliott was great, he offered to drive down to deliver the tags. He was very pleasant to work with and went through several options on extended warranties and other items.I got a very nice car for a fair price and would recommend the Annapolis Car Center.

bradhyland

13 de jun. de 2014

I looked for months and found my truck at Annapolis Car center. Jessica was my sales person and she was patient, thorough and 100% pleasant and responsive. She texted to keep me up to date on my questions.....and returned every phone call.The owner, Bill.....connected with me and answered all my questions, and gave me a fair trade in on my '99 4x4.Also, he and his team followed through 100% on a service commitment... Russ the service manager and Joe, the head mechanic....came to MY HOME, 20 minutes away to fix something and make it right. I have never experienced this before...in 30 years of car buying.I will recommend Annapolis car center team....TO MY TEAM...for any new/pre-owned car needs. thanks guys....you made my summer.Brad Johns, Manager, Brickman Group.

Sandra & Jose Luis

11 de jun. de 2014

The Hospitality is great.The service is great. I told all my friends & Family about the Annapolis car center. I might come again in 2 or 3 years for another car!

JayMatthews

9 de jun. de 2014

Bill and Joe and Russ and Christina were great this was my second vehicle my wife and I purchased from Annapolis Car center and this time was different because you know how it is when you buy a used car sometimes it may need some minor things that you may want serviced and that is what made this time different because Russ his communication and work quality was great I never purchased a used car and everything got fixed and the service dept kept their word regarding the vehicle. Thanks also to Bill his honesty with my wife and I regarding the the sale and the service was honest and professional. Joe is an honest man and a good salesman period no salesman like him his honesty and patience made it easy. Christina is a true professional she and Joe understood where I needed to be regarding my monthly payment and painlessly got there which is awesome. I would recommend Annapolis Car Center to anyone.

michaelat0514

1 de jun. de 2014

I found my vehicle online through cars.com and send an email to Annapolis Car Center. Joe emailed back and called me the next day. When I went for my appointment the following weekend, I was put at ease right away. Everyone was very friendly and not at all your typical car sales staff. Joe took me for a test drive and when I decided to buy the Kia, he took care of everything (with the help of the great people over in the finance department). Not once did I feel pressured to buy or sign anything I wasn't comfortable with. If you are looking for a great place to buy a car, this is it! If you live out of area, it is well worth the drive. Tell Joe I sent you ;)I would do business with Annapolis Car Center again in a heartbeat.

masterxace

29 de may. de 2014

Let me start by saying I waited to write this review until the checks cleared, loans setup, tags, inspections, etc. and all the juggling went through with buying a vehicle out of state. We purchased 2 vehicles within 3 weeks and drove close to 70 trucks and approx. 12 Volkswagens to get what we wanted for me and my wife. Needless to say, the wife and I haven't enjoyed a day off in a while. As you can imagine we have traveled 6 states and over 4000 miles to find what we wanted. Men take advice. If she ain't happy... you ain't happy. When we saw this dealership 2 hours away we left within 15 minutes. We know vehicles. We ran carfaxes. We did our homework. This car matched up. The price and value were there. We called and Bill answered. Said he had the car and he would make sure it was ready for us when we came. After gathering the kids to leave and plugging in the coordinates, Byron called. Said he would be waiting for us with the car ready to go when we got there. Explained it would take 2 hours and 5 minutes according to the GPS. We heard this story before. Almost 20 times out of the almost 100 visits around. 2 Hours and 7 minutes later we pulled into the lot. There was Byron. Standing next to the car in front of the showroom, keys at the ready with the car spotless. A quick few words and a copy of my license and we were off test driving. Their reconditioning department is absolutely awesome. For a used car you would never know it. We drove that car home that night. Everyone stayed late to make sure we were happy. They gave snacks to the kids and offered us drinks as we waited. They were hands down the best dealership I have ever worked with. We have owned so many cars over the years. We decided we wanted something that would last and hold value. That's why we wanted a TDI Passat. It's the same reason I wanted a cummins. Now me and the wife are both happy. I wish we could have bought the truck there too. They were honest about everything. Byron was the kind of sales guy you want. He won't BS you. If the numbers don't work or you have concerns he will tell it like it is and fix what it is you want done. I know our diesels will last for a long time. We had financing before we got there. So I can't comment on that. But we will be back next time were looking for a vehicle. Friends, family, social media, and general word of mouth will make or break you. If others are reading this check them out. Reviews other places are all saying the same thing. - I'm sure you guys will read this. Tell the gentleman with the hatch vw in the corner that we averaged 52.8mpg on the way home. Best is 53.2 on a 2.5 hour trip and 48.8 on the whole first tank. Car runs fantastic. Hope you guys had a great memorial day weekend. Thanks again!

delilahjetta

27 de may. de 2014

I went to Annapolis Car Center after the decline of my much loved 1995 Toyota Avalon. I was looking for a used car with excellent gas mileage (that would last forever) and I was interested in a hatchback style as well. I worked with Byron Griffin at Annapolis Car Center, who accompanied me on several test drives. Byron was knowledgeable about the cars that I test drove, and also took great care in addressing all of my questions and concerns about each vehicle. I finally decided on a 2013 Volkswagon Jetta TDI (which I am in love with!). I was unsure if I could afford such a new vehicle, but Byron and Christina Talbott helped me get fantastic financing with very low interest. Overall, I found Annapolis Car Center to have a personable and welcoming atmosphere and I was impressed with the customer service provided by their sales staff. I would definitely recommend this dealership!

DavidIV

23 de may. de 2014

They worked to get me the best interest rate I have gotten in my life. I had a higher interest rate on a car I bought new than the one I received on the used car I bought from them. The sales associate was very friendly and a nice assortment of free drinks wile you wait for paperwork.

Great1234

22 de may. de 2014

This dealership was a great to work with. They were very reasonable in every way. All employees were always willing to help out in any way.

Kaylamessinese

22 de may. de 2014

They were all very understanding and worked with my mother and I to qualify for the lowest interest rate possible! Best interest rate we have gotten on any other car. They made sure that the car was clean and to my satisfaction. After recieving my car I had it checked out by my local mechanic and he found some small issues I might have down the road with it being a old car. I called Jessica and she was able to help me order all the nessisary parts and have the shop fix it up and my car good as new!! Excellent service i would recommend to all my friends and family!! Great overall service!! Couldn't complain or ask for more.

Gauthier74

7 de may. de 2014

They are willing to work with you!! all the cars are clean and ready to go ,we were very happy with the service!Bill and Joe were helpful through the whole processes.

JohnM202202

28 de abr. de 2014

I saw the at Cars.com and then Joe Elliot called back and over the course of 2 weeks every time I called I spoke with Joe or Alan in regards to the SUV They both are professional and extremely courteous really and Joe Elliot was honest with my wife and I and explained so many things to me, that in 13 years Ive been buying cars I never knew, and Annapolis Car Center approach and really no pressure up front approach was and is different, Most dealerships never have everyone on the same wave length its always a great sales person and a dick manager this case was extremely different Alan was pleasant sincere and really working on a deal. There Numbers person you know the loan expert Travis was down to earth professional and all of us were working toward a goal of an affordable payment good rate and terms and let me add that I have a issue filled Credit passed they worked with me Joe talked to me in an understanding way not judging we had to be honest with each other well more I with them on my credit issues. This was the best I mean the best car buying experience ever they fed us pizza my four kids and My wife and myself ate and drank it was the fastest 4 hours ever we were driving the SUV around Annapolis while the worked out everything and got me an unbelievable deal. We are still smiling we are so happy and thankful and I would recommend them to my family and friends to them they really have Synergy that starts with first phone conversation with Joe all the way up to Alan everyone is really trying to sell a car but not just that they are doing great business with an honest painless approach which says alot this day in time.

cyeatman

23 de abr. de 2014

Everyone at Annapolis Car Center were so friendly and they did everything the could to get me the car I wanted! :) They worked with me better than any other dealership would! They did not push me into buying or not buying a car. They didn't call me every day and bug me about coming in. They were so great, I would definitely use them again when the time comes. I highly recommend using Annapolis Car Center for your next vehicle purchase! :)

MG46

12 de abr. de 2014

I appreciate the courtesy, experience, and flexibility of everyone I came in contact with. The dealer worked hard to make the deal happen and to see that I had a positive experience.

erica21409

5 de abr. de 2014

This is the second time I have purchased from Annapolis Car Center. I went with my son who was looking for an affordable used car. It was our last stop, after visiting 7 or 8 other places and I wish we had started there! My experience far exceeded any expectations I would have purchasing a used car. The salesperson and the owner, who both worked with us, were incredible. They were personable, helpful, and went much further than I ever would have expected in finding us a great deal. Not only was the car in great shape, the price was fantastic. My son does not yet have established credit and they were still able to find us financing at a rate much lower than I would have expected. They also provided a really great warranty I never knew would be affordable with a used car as well as gap insurance, which prior to this, I never even knew existed with a car purchase.I would highly recommend this dealership to anyone looking for a used car. They have a great assortment of cars and I was surprised to see the pristine condition they were in. Though this wasn't high on my list of requirements, they offered free Kurig coffee, snacks and drinks! None of the dealerships I have been to for a new car even offered bad coffee for free...!!Since we were there late at night, when the service staff had left for the day, they had us return the next day for a free tank of gas and to help us get the stickers off of the windows. They also replaced the floor mats that were missing (I hadn't even mentioned that to them) and are going to provide a tire jack since one wasn't in the trunk.Bravo Annapolis Car Center! We will be back!

hlphilyaw

19 de mar. de 2014

I found this car dealer last minute online and I sent a message in and got a reply in minutes. Joe Elliott quickly set me up an appointment and got me into a car in two hours flat. The man is about work and customer satisfaction and is hilarious. I had a few hiccups corresponding with my insurance company but he was more than patient. The entire was friendly and concerned and made sure I had what I need. Joe even helped me drop off my rental. Just a great guy. They are highly recommended.

Mi89310

12 de mar. de 2014

Jessica is an amazing sales lady. She was able to help me find what I wanted and she let me test drive till my heart was content. I would highly recommend Annapolis Car Center to anyone looking for no pressure sales people. Please ask for Jessica!

rrafael

10 de mar. de 2014

From the minute we decided to look for a new car, they knew exactly what would fit us best, and what would meet our price range. Jessica being bilingual helped us out a lot. Travis was very helpful too, he gave me a lot of advice, which cars would be best to buy, which vehicles were best sellers! They were very kind and they attended us very well. Highly recommend these two employees! Looking forward to working with them again. Thank you!!!

tywilder

10 de mar. de 2014

we purchased a chrysler 300 last year from Joe elliott and his service was awesome so we decided to go back this year and purchase a chevrolet tahoe dealing with the guys at the annapolis car center is just like being around family

jwilson118

3 de mar. de 2014

I recently found this dealer through an online search and first thought it was out of my way, it being 35 plus miles away, but after looking at other places I gave them a chance and it was a good decision. the whole process was made very easyand I drove off that day with the truck I was looking at. everyone at Annapolis car center was professional and very helpful and I would do business with them again.thank you for all your helpJames

frontier23

21 de feb. de 2014

I was extremely pleased with my experience buying my Nissan Frontier from the Annapolis Car Center. They were able to get me exactly what I wanted, I never once felt pressured or pushed into buying something I did not want. Jessica (sales Consultant) and Travis (General Manager) were very kind, very professional, very honest and made things simple and easy going for me. They made me feel at home the entire time. I was very indecisive about which truck I wanted to purchase and they were very patient with me. After finally making a decision, I was very happy to hear the payment they were able to get for me, it was very affordable and less than what I was expecting to pay. The service team was extremely friendly and sincere. They helped me immediately with any concern I had and answered all of my questions. Every one went above and beyond to make sure that I had the most pleasurable experience possible!The overall experience I had at the Annapolis Car Center was outstanding, the right car at the right price with the best financing. I would highly recommend the Annapolis Car Center to everyone. I look forward to doing business with them again in the future. Thanks again Annapolis Car Center Crew!

car49839

15 de feb. de 2014

We bought a truck from Annapolis Car Center 2 years ago and had a very good experience so we returned. We started out looking for a Dodge Ram truck and ended up buying that truck and a Chevy S10. We are extremely happy with the helpful and friendly treatment from our salesman Joe and the finance person Christina. She really worked hard to get us the best loans possible which wasn't easy because of our recent financial troubles. We will definitely return when we need another vehicle!

samanthasantoro09

29 de ene. de 2014

From the moment I walked in I was welcomed with kindness. They understood my budget and never pressured me into a more expensive car like other dealers I went to. They crunched the numbers to get the best financing for me no matter how long it took. I walked in a customer and left feeling like family. Our family will be making all of our future car purchases from here! Highly recommended! :-)

pastorjt

20 de ene. de 2014

I was in search of a replacement Expedition because my engine had went up in my 2001. I stumbled across this place in Annapolis on line that had what I was looking for, so I made the trip from Baltimore to see if the vehicle would be worth the purchase. To my surprise, ACC was by far, the best used car dealer I had ever been to. The 2007 was in excellent shape, it ran extremely smooth, they gave me the car fax upon request, they provided finance for the vehicle with a better rate then my bank, and there service was so wonderful. So wonderful that my wife traded her car in on the spot and bought one also. We came home with 2 cars and only went to get one... Great service will do that to you. I will most definitely be sending my family and friends who are in search of a vehicle to the Annapolis Car Center. Pastor JT

mbane627

16 de ene. de 2014

Great service Jessica was very friendly and helpful. She helped me find the truck I want and got me in and out in no time.

erguzma

13 de ene. de 2014

Jessica and the others at the dealership were very helpful. They presented a friendly atmosphere from the moment we walked in the door. I was able to select the vehicle I wanted and the transactions were handle expediently. I would most definitely recommend Annapolis Auto Center and Jessica's services to all.

krsimmons14

7 de ene. de 2014

Annapolis Car Center came highly recommended buy a friend who purchased a vehicle. Jessica was very personable and easy to contact with any questions/concerns I had. I highly recommend their services to everyone.

TyroneBennett

7 de ene. de 2014

The overall experience was out standing! I have recommended Jessica and Joe to my family for future car purchases. I also plan to purchase my daughter's car from them as well. Russ stands behind the condition of the vehicle. I had a problem and he spent a great amount of time to make everything right. Travis really did a great job in getting me the best financing possible. He was actually able to beat my credit union's offer.Finally Joe and Jessica, are superb. They work extremely well as a team. They presented the vehicle very well and treated me with the upmost courtesy; and I wasn't pressured in to purchasing a vehicle.

dbcaribislander

8 de dic. de 2013

Very accomodating and very friendly people. No high pressure salesmanship. Willingly accomplished minor repair (replace windshield washer fluid motor and tank). Qality of work was marked only "good" because it appeared that car restorers did not even wash, and did not "clean" the pickup truck roof. I had to personally white-compound and wax the finish. However,this critique has not been conveyed to the dealership. Generally the truck was presented very clean. Jessica was the sales agent and was very nice to deal with: very calm, cool, and collected and respected my offer. She knew her business.

spadaro1129

5 de dic. de 2013

I drive by this dealership everyday seeing great trucks and cars in the lot so I'm glad to say i decided to stop in and had a great experience purchasing a new truck and trading in a jeep

Hamilton10000

4 de dic. de 2013

Byron did a great job of finding the right car and putting together a favorable deal. I would go back to Annapolis Car Center in the future.

maryc75

4 de dic. de 2013

We were very impressed with the staff. They were very patient, as it was a lengthy process for us.The staff was patient and we did not feel any pressure to buy the vehicle at any time.

artu8524

30 de nov. de 2013

The service was great the tread us very well, they a great work for us, Jessica was very friendly she does a great job, my overall experience was great and the price was also great we are really happy with our purchased

antonia70

29 de nov. de 2013

attention was very good at the time of purchase, kindly and friendly with the seller greeted us, I think, is priceless. I like that! thanks guys, for everything.

mariaramirez9

21 de nov. de 2013

the service at annapolis car center was great i recommend everyone to visit customers service is great as well everything is great they help you find whatever you need and give you a lot of options annapolis car center is definitely the place to be.

Chanelli

15 de nov. de 2013

Jessica was very helpful and so friendly. Made the process an easy one. She was very knowledgeable and readily available for any questions we had.

Rider32

12 de nov. de 2013

I highly recommend this dealership, aswell as Jessica as your sales associate. Although I did not purchase here because they didn't have the vehicle I wanted to fit my budget. Jessica went above and beyond with me, she responded to all my silly questions at ANY time, even on her days off. She also remembered every single little detail about my son, the very first time. That Ment a lot to me. When she would follow up she would first ask me about my son and my self before talking about business. She really cared and I wish I could have done business here. I hope that when I'm in the market again, Annapolis car center has has the vehicle I need.

Jaszie70

6 de nov. de 2013

I enjoyed my car shopping experience at Annapolis Car Center. I worked with Mr. Joe Elliott and he is fabulous. If you need to purchase a car please go see him. He is friendly, not pushy and knowledgeable. After two trips to the dealership in one day and then the next day the final purchase was to make the purchase. I am very pleased with the entire experience at Annapolis Car Center. Remember "Keep Mr. Elliott at Annapolis Car Center in mind for your next used car."

ehmarx

2 de nov. de 2013

How fortunate I am that I came across the Annapolis Car Center. Not only did I get a fair deal for my trade-in, but Mr. Elliott identified a car on the lot that was just perfect for me. It met my objectives, requirements, and price. I knew right away that this was the car for me and I have no regrets. I look forward to bringing my car to the service center once it opens.

1128

27 de oct. de 2013

I owned a H3 but wanted an H2 and lo and behold, there it was on the lot. I went the first day and glanced at it. I HATE used car dealerships, but the Joe Elliott was patient and non-pushy. I'm an impulsive buyer and waited a couple of days and went back. And guess what...I BOUGHT. Everyone was absolutely fabulous and gracious and I LOVE my car. They cleaned it and spruced it up more than it already was. The couple of issues I had with it, they promised to fix as it was around 8pm when we wrapped the deal up. The deal structure was creative and accommodating to my needs. I LOVE the guys and would do return business as well as recommend them to family and friends.

kiera2small

22 de oct. de 2013

Annapolis Car Center is by far the best car dealership my husband and I have been to. We have been to many car dealerships in the past but this is the first time we experienced exceptional customer service. I recommend Joe and Travis to anyone looking to purchase a vehicle. I must admit I was a bit apprehensive when I walked into the car dealership. Joe talked to us about his past car dealership experience and what led him to Annapolis Car Center. He told us when he walked in to interview he knew it was the place he wanted to be. You know...the usual salesman pitch, however, by the time we walked out of the dealership we understood exactly what he was talking about. I have to be honest I wasn't too keen on purchasing a new car and adding a 3rd car note to our monthly bills, however, after working with Travis, we were able to walk away with a new car and still have 2 car notes. Even after you purchase the car, you will still receive the same high level of customer service. For example, after a few days the engine light came on. I contacted Travis and he told me to bring it in the next day and they repaired it right away. At most car lots once you drive off the lot, all repairs are your responsibility. I still keep in touch with Joe from Annapolis Car Center and I would recommend them over and over again! Thanks again Joe and Travis!

Urbanmamacita

9 de oct. de 2013

Jess was extremely helpful in finding just the right car to fit our large family. She understood what was most important to us and helped us find a vehicle that fit our budget. Thank you Jess!

christief12

18 de sep. de 2013

I WOULD HIGHLY RECCOMMED THIS DEARLERSHIP IF NOT FOR THE SALES MAN ALONE BOB COOPE WAS THE NICEST CAR SALESMAN I HAVE EVER DEAlT WITH TREATED ME LIKE A PRINCESS. HE TRULY PULLED OUT ALL THE STOPS. THEN WHEN GOING TO THE FINANCE department which is my least favorite thing to do I dealt with Chris Santiago and he made an boring task very pleasant. ALL IN ALL THIS WAS MY BEST CARSHOPPING EXPERNICE.

kharlan14

7 de sep. de 2013

They work with you until you're 110% happy. I suggest this dealership to everyone. They make sure you recieve the exact car you want and in a great price range.

Jalonna

6 de sep. de 2013

I am absolutely satisfied with this dealer. What I thought was impossible they made possible. I will refer all my friends to this dealer. Thanks Annapolis Car Center my life is better because of you!!!!

TJsohc19

9 de ago. de 2013

Very pleased my experience there was great took care of me and went above and beyond expectations would highly recommend to friends and family for sure

PerryStevenson

8 de ago. de 2013

Let me first say that this was my first ,in person, dealership experience in a long time...my last car purchase was via the internet, several states away, and was completed by email and fax in about 20 minutes...so I was a little hesitant to go the face to face, offer / counter offer / haggle route, especially since I had a late model trade in, which always seems to complicate the deal...but this dealer had the exact vehicle, exactly equipped, exactly as I wanted it...so, despite the fact that the dealership was about an hour's drive away, I decided to take the plunge...and I am very glad that I did...From the very start (my sending an email inquiry, since it was Sunday, and they were closed), the staff was friendly, informative and professional. I received a call back Monday morning, and a follow-up email, both efficient, but not pushy...that is when I met Joe Elliott, my salesman...throughout the whole process, Joe was upfront, down to earth, and responsive to what I wanted...from our first phone conversation (when he physically inspected the vehicle, and answered all my questions on condition, options and wear), to the test drive, where he met me at my car, in the rain, with umbrella in hand, to the working out all the details of the deal, he was a complete pleasure to work with...Every phase of the purchase worked out very well...the vehicle I bought was priced at less than book value...I received a very fair offer on my trade...Travis (I assume the sales manager), in addition to being very knowledgeable, was able to offer an interest rate that was well below the "pre-approved financing rate" I had brought with me that day...and the extended warranty they offered was priced well below what I had been quoted from my own insurance company...No pressure, friendly environment, straightforward business practice...I am in a service business where I see the same clients every year, and I will gladly recommend Annapolis Car Center...the are definitely worth the drive...

maryw22

23 de jul. de 2013

Every one at the Annapolis Car Center were so great to deal with. Travis Talbott is the best General Manager, when it comes to customer service. This is the 8th car i have purchase from Travis. I love him and his team !!!

brandym

23 de jul. de 2013

I wanted to rate our experience at annapolis car center because it was a great experience. Our salesman Joe Elliott was extremely helpful and professional. He answered all of our questions and helped us find the perfect vehicle without being pushy. I would definitley recommend this dealership to anyone looking for a great car and great service.

968bunkerhill

23 de jul. de 2013

Annapolis Car Center has a variety of new and used cars,trucks and vans most with low mileage and fair pricing. The staff is friendly and very helpful. Our salesman Joe Elliott was very helpful from start to finish. I would recommend Annapolis Car Center to all of my family and friends. Thanks for all of your help, you made buying a car enjoyable again. Mary K. Miller

sncorrigan

23 de jul. de 2013

My fiance and I visited Annapolis Car Center to purchase a used car. Jessica was great in helping us find a car that met our needs and budget. We couldnt be more happy with our experience and will certainly be recommending her to others.

sweetgurliam

16 de jul. de 2013

The friendliest dealer I have ever bought a vehicle from. Would recommend this dealer to my friends and family . everybody was great. . And I love my camaro...

Britthise91

9 de jul. de 2013

Travis worked with us with all the financing and numbers. Byron is a great salesman!! Everybody was friendly and went out of their way to make us happy

cynthialj

2 de jul. de 2013

joe treated me like a familey member not just a sale he was allsome i will allways send my friends to him thanks joe.when i lived 2 hours away and my trade in broke down he had a tow truck pick me and my car up and drive us 2 hours away who does that . i didnt have the credit i needed to get my dream car but they made sure i got my hummer h3 alot of work but he did it for me i am very happy and annalois car center did that. cindy

MegH434

18 de jun. de 2013

The absolute best car buying experience I've ever had. From start to finish they helped me in every way possible. I had many questions and they were extremely patient while I made my decision. I felt so comfortable because they worn't at all pushy. I was so excited that they got me financed at the payment that i was comfortable paying each month. I'm so in LOVE with my new car! I LOVE ANNAPOLIS CAR CENTER!

Nestor504

10 de jun. de 2013

WOW! From the moment I stepped foot on the lot to the very moment I left I have never felt so comfortable! The Annapolis car center crew were so accommodating to my every need. They did above and beyond. What any other car dealer has done for me. They got me at a very comfortable monthly payment. Jessica was very sweet to myself and my kids. I could tell right off the back that she was being very honest with me. I never once felt pressured. You can really feel the family environment.they were all so patient with me! I'm in love with my new car. I will forever return to the Annapolis car center for all my further car purchases.

surlamera

29 de may. de 2013

Hello, I purchased my car as a trade-in for the lease I had on my Volkswagen Jetta. I was jet-set on one car, but realized that it would not be functional in my life. Annapolis Car Center was very patient while I tried to figure out what I wanted. I am glad I ended up with the car I ended up with. I was able to get great financing through them as well. Also the car was immaculately detailed when I got in it. Too bad it was pollen season when I bought it!!! I hope to return to Annapolis Car Center this summer to purchase another car.

dfarbacher

24 de may. de 2013

Made a deal on a 2010 Lexus convertible. I explained to Travis that I was driving over 5 hours to get the car and I wanted to be sure that I knew as much as possible about the condition of the car. I was assured over the phone that the car was in "showroom condition" and that "I would not be disappointed". After finalizing the deal, I packed up the wife a daughter and made the journey to Annapolis. Upon arrival, the car was being washed and Jessica met me in the parking lot for the test drive. As I approached the car, I was already noticing the blemishes. The first thing I saw was a dime sized mark down to bare metal to the side of the rear window. When I pointed out the mark I was asked to take the test drive. During the drive, I noticed some loud rattles which I pointed out. When we arrived back on the lot, my wife and I began looking closer at the car. We found long, deep scratches along both sides, three quarter sized dents in the driver door and clear coat peeling from the back bumper. Jessica went to get Travis who seemed surprised that I didn't like the car. When I pointed out all of the defects, he admitted that he hadn't really taken a good look at the car. He stated that "most of the customers come in after work when it is dark". He said that he felt bad that I had driven all of that way and wanted to make it up to me by buying my gas for the trip. After I arrived home, I emailed my receipts over to Travis (I have the received receipt from the email)..that was almost 2 months ago. If you are considering purchasing at Annapolis Car Center and you are a long distance away, look elsewhere and save yourself time and money!

JamesHunter

24 de may. de 2013

I would absolutely recommend Annapolis Car Center to everyone. I came to them after a lot of different dealerships and test drives looking for a used vehicle. Jessica was helpful, friendly, kind and very accommodating. From the minute I walked in, it was a great experience. Buying a car is sometimes tiring and difficult, and they made it easy as possible while working with me to get the best price I could. I got there in low spirit and left with a smile on my face. Best car buying experience ever!

mk06xx

23 de may. de 2013

Great place to buy my first car, everything went smooth and drove it home the same day. Financing didn't take long they had a great selection to choose from. Overall extremely happy, I love the car and would go back in the future.

lgrevin

20 de may. de 2013

My car buying experience at Annapolis Car Center was great! It was a totally laid back atmosphere with no real pressure. I bought a 2005 Honda Odyssey at a very fair price. They let me test drive the car and take it to my mechanic which was great. The only concern my mechanic saw was that the tires were at the end of their life. I requested that Annapolis Car Center replace the tires with 4 new ones as well as get a kool aid stain out of the carpet. They were more than happy to oblige and even brought in a carpet cleaner guy to do the work. Travis even hooked me up with 4 new sets of wireless headphones for the DVD player. Jessica was so friendly and laid back. Travis was very professional and tried to get me the best deal. I will definitely come back here for future cars as well as recommend my friends to them. Thanks for a great experience!

deidre1

9 de may. de 2013

I pulled on the lot jessica met me outside which was great, I didnt have to look for someone to help me nor go inside and ask for help. I told Jessica what i needed. she showed me 3 SUV that would fit my needs. the next day i was pulling of the lot with my Suburban. my payments are less than i expected. this process was fast smooth and easy.

Jtundra16

9 de may. de 2013

My experience at Annapolis Car Center was more than pleasant. It was the best experience I have ever had buying a car and that says a lot. I purchased my last vehicle at Koons Toyota of Annapolis and ended up leaving upset (pissed) and without the car that I purchased because of various reasons (car not ready, lack of initiative by the sales people, poor management act). To Koons I was just another number and it showed through the way I was treated. I should have walked away!I would recommend Annapolis Car Center to anyone to include my family. Jessica Rivera worked on the sale end and Travis Talbott did the financing. They were both on top of things and were willing to accommodate my every need. A big thanks to the two of them and the rest of the folks at Annapolis Car Center. I got what I wanted, they were pleased and we all parted with a smile on our faces. Thanks again,Jesse

darrellguy5619

19 de mar. de 2013

The staff at Annapolis car center was extremely friendly and professional I would rate my experience as nothing short of excellent they not only put me in the vehicle that I wanted at the price I could afford I would highly recommend them I will shop no where else in the future they made me feel like family and not just a customer.

KentMittrick

19 de mar. de 2013

Buying from Annapolis car center was a fun and enjoyable expierence. I purchased a great car for a fair price. Great Job ! Go Jessica.Thanks

MDChessie

18 de mar. de 2013

I came to Annapolis Car Center in March of 2013 with the hopes of purchasing a sharp looking '04 Toyota 4Runner. My car buying experience was excellent. Richard, Russ, and Travis provided fantastic customer service. The environment and attitude was laid back and comfortable, yet very professional. The staff was knowledgeable, friendly, accommodating, and very low-pressure. I got the impression, from the first phone inquiry through the final signature on the papers, that the staff was interested in making me a customer for life, not just using me for a quick sale. I felt that the staff had my interests in mind; that they really worked to take care of me, offer me a good fair deal, and ensure I felt secure in my purchase even after leaving the dealership. This dealer's aim is to provide quality vehicles at fair prices, not low-quality outrageously priced cars, and this is evident throughout the whole buying process. If you are in the market for a new car and are looking for a fun, professional, and quality experience, look no further than Annapolis Car Center.

hillrl

24 de feb. de 2013

I recently purchased a used 2008 BMW 550i from this dealership. Due to my unique situation, my sales experience lasted for a few days but it was not because the dealership was not efficient. It was because they were working with me to provide the best deal possible, the best car possible, and to meet my personal financial and cost savings goals as best they could. Travis is great to work with and so is Russ. Both of them were eager to meet my needs and keep me informed throughout the process. When I arrived at the dealership, I was greeted with smiles and most importantly, the vehicle that I was wanting to test drive was waiting for me and the keys were given to me to drive it. I drove the car and knew that I had a winner. I was very impressed by the caliber of cars they had on their lot. I must admit, that I was not expecting to walk into their lobby and be offered juice, soda, coffee, tea, donuts, and other snacks that they had available for customers. It was very clean and you could tell that everyone there worked together to provide customers the best experience possible. They took care of some aesthetic things for me before I drove the car away. The oil was changed, the minor aesthetic items were taken care of, and the tank was full of gas. One of the things that I will not forget is the fact that Travis and I had a miscommunication that I was initially upset about. He worked very quickly to fully explain where our communication experienced a gap and things were quickly placed back on track. He is honest and I felt as if the entire staff that works there was honest and eager to sell GOOD cars to people and not just there to push lemons off the lot to make a profit. If you want a good car at a great price without sacrificing excellent customer service....look no further! Annapolis Car Center should be your final destination. I want to thank everyone there for standing by their promises around service and quality. I am a happy owner!Richmond

clicameli

9 de nov. de 2012

Good operation here. lots of good quality used cars, especially trucks. Very customer friendly and detail oriented. Ease and efficiency of sale from start to finish was quick, painless. Not your typical dealership experience. Very fair pricing. Though I did not require it, financing extemely competitive via relationship with credit union.

Kevinjohnson1983

23 de oct. de 2012

From start to finish Richard really helped me get the truck I had been looking for. I had been to a few other places and because of credit reason I was not able to get what I wanted and I almost gave up but when I went to the Annapolis car center Richard was able to get the truck I wanted and he even got me a great interest rate. I would recommend this dealership to anyone in my family or any of my friends.

camzgirl1

2 de sep. de 2012

5 STARS to Annapolis Car Center and its staff!! I had an outstanding experience at this dealership with the recent purchase of my 2012 Volvo S60. Salesman Richard Murphy and Bill the Manager were the greatest! They were professional, friendly and did not pressure me. They just worked hard to obtain the monthly payments and down payment that I desired. They were even able to get my car financed with a low interest rate. This was a stress-free experience! I have purchased many cars over the years and had long, drawn-out, stressful experiences. Not this time...I was there by 2PM and driving away in my new car by 5:30PM.I highly recommend this dealership to friends, family or anyone looking for awesome customer service and a great deal on a used vehicle!

tasiapearsall

30 de ago. de 2012

Love this place! Would recommend to anyone who is looking for a great deal! Everyone was so friendly and made the process very easy and enjoyable.

jmace36

28 de ago. de 2012

Pricing: I purchased a 2008 Honda Odyssey EX-L W/DVD 36k, my wife and I were close to buying one of these on a couple of different occasions only to have them sold to a better deal before we could counter-offer. Because of that experience and our need for a bigger family vehicle we had to move on this particular vehicle once we decided it met our needs, we probably could have held out for a better deal or haggled for days to save some cash but I believe we got a fair price for an in-demand vehicle. I'm not going to discuss specifics but do your research prior to making an offer, knowing the value of the vehicle and what fee's (if any) are required by law and the cost of tags/titling in MD will help you decide where to negotiate. We financed through our bank so I can't speak for their financing options; didn't trade-in either so you're on your own there as well. Price Rating 4/5Customer Service: So enough about the money, what really sold me on the vehicle was the customer service. Everyone in the building was polite and professional, not once during the entire process did anyone seem shady or give off the stereotypical "used car salesman" vibe. Everyone from management down to the guys washing the cars seemed genuine and down-to-earth, there were no pressure packed in-your-face sales pitches, scare tactics, or chasing you around the lot showing you cars you don't want. They were friendly, answered your questions, and simply requested your information if you decided not to buy that day (we waited a day or two). They didn't try and force negotiation, just gauged my interest and waited for me to initiate the serious discussions. Extremely refreshing for a car buying experience! Customer Service 5/5Friendliness: Exceptional! Had no problem helping to keep our cranky 18 month entertained while we talked, I'm used to working under those conditions but Richard was the zen master, the guy didn't even break a sweat! He even knew what channel Nick Jr was! See customer service for above for further explanation. Friendliness 5/5 Quality of Work: There were a few things that needed to be fixed before we bought the vehicle. They painted both bumpers and fixed a nickel sized ding, both were done within a day of picking up the car and were exceptional in quality. They did break a bumper grille during the process but ordered a new one no questions asked. They also installed new front brake pads (id'd as close to worn during the MD state inspection but had plenty of pad left) and upgraded them free of charge. In addition to that they also repaired a 1" rip in the ceiling fabric and cleaned up a few paint scratches. I would have given them a 5/5 if not for one thing, when I picked the car up someone conveniently placed the spare tire bag over a 4"x4" stain in the trunk area, the mats were there when I first looked at the car so I never saw it originally...not a big deal in the end, I would have bought the van anyways, but covering it instead of just giving it a once over and letting me know seemed a little amateur. I'm sure had any of the salesmen or managers seen it they would have handled it a little differently. Quality of Work 4/5 Overall Experience: Overall I was very satisfied with buying my van from Annapolis Car Center, there were a few hiccups but the people there really help overcome the little things. They were a genuine group of people looking to earn your business, not just stuff you in a car and get you out of there. I would recommend them to friends and family, and if I wasn't moving, give them a chance to sell me my next car.

teri.griffith.18

28 de ago. de 2012

We bought a truck and the very next day the transmission died. We took to a garage who verified said problem and also could not believe had been legally inspected. Headlights bad, no catalytic converter, illegal window tinting, rusted out exhaust pipe, etc...had to play cat and mouse with owner to get the transmission fixed as i was not allowing anyone from their end to work on this vehicle...ended up costing us 250.00 to fix transmission and still have all the other not legal inspection stuff to fix.

dolank87

6 de ago. de 2012

I recently purchased a vehicle from Annapolis Car Center. The employees were friendly and personable and I was initially happy with my purchase even though they were unable to match the USAA certified military pricing I arrived with.I had a few issues with the Jeep I bought but the dealership was pretty good at working out an agreeable solution. I don't know that I will buy a used vehicle the next time I am in the market for a car, but if I do I would consider this dealership again.

Jakeya

21 de jul. de 2012

I spent a lot of time and energy, striving to get the right deal on my dream vehicle. I came to Annapolis Car Center with doubts of being able to purchase the car that I wanted, but to my surprise, Kevin and Christine worked with me every step of the way, to get what I wanted and at a reasonable price. I'm sooooo happy that I came to the Annapolis Car Center because they were extremely helpful,AND they treated me like a person, unlike many other dealerships. Thanks to these guys, I'm driving the vehicle of my choice. I would recommend this dealership to others, without reservation.

Blue_G37s

27 de abr. de 2012

Positive experience,yes. Completely satisfied,no. Overall, i would buy again from here, with more intentionality. (Impulse decision to stop in, bought that same day). I'll be specific as requested in the review and will explain my 3(Ok) rating for Quality of Work. Please read all of the other reviews as well because mine seems to be lower than average.My experience would have been 5 stars if not for several issues with the condition of my car because of the previous owner, causing extra expenses out of my pocket, (not from this dealer, also not from infiniti, even though it was still within warranty at both places). 1st issue = check engine light on after getting it home, they gave me a loaner and fixed this, but i just recently found out that 1/2 of the heat shield is missing from the catalytic converter, which was causing a rattling bracket, which i mentioned i could hear early on but it wasn't fixed.. and now i know the entire cat must be replaced to fix the issue (have not done it). 2nd issue = tmps light error, turned out to indicate all 4 sensors were missing. 3rd issue, badly needed wheel balance and had no weights at all on them. (also wheels have 2 different sets of tires, unmatched front and rear, in both sizes, brands, and condition, rears are nearly bald and slip in rain, not sure they are really inspection passable). Otherwise, car was near-perfect with low miles, impeccable 4 year old body/condition/color/paint. Because of these few issues, the dealer's Precision-Tune inspections a few doors down on west street, seem sketchy to me, plus my original inspection certificate was written up and dated several weeks after i had the car already and realized i hadn't gotten it, or ever saw it posted on the car and asked for a copy. As far as negotiations and interactions with the 4 people listed, everyone was extremely friendly and approachable with friendly smiles and were not-pushy, and this was refreshing and unexpected. The office is small and comfortable enough, with water and 2 televisions, dealer lot is organized, car selection is top notch. (in appearance and overall brand selection/quality). Prices are below blue book value. Basically, I would recommend this dealer and i would buy from here again but would feel better if i could pay for a third party inspection on my own.

Jurmell

9 de abr. de 2012

From the test drive to the signing ceremony, the staff at Annapolis Car Center exudes professionalism, courtesy, and patience throughout the car-buying experience. I am very satisfied and would recommend this easy-going, no pressure dealership to any of the shark-infested car showrooms sprinkled throughout the District-Maryland-Virginia region.

joedemarino

25 de mar. de 2012

Thanks to Pauly and Ryan for making my purchase for my new mini convertible fun,fast, and fair! I got the best financing ever , and i have bought over 15 cars in my lifetime. I would recommend contacting them before you buy your next car!

aprilt63

29 de feb. de 2012

April A. Tongue2/29/2012I have purchased 2 cars from Annapolis Car Center. My first experience with Bill was just awesome because of his honesty and caring personality I felt right at home instantly, and I knew I would be leaving this dealership with a car that was just right for me and the price I could afford. I expressed to Bill and Christina that I was very concerned about my monthly payment, and wanted to stay within my budget. I was totally impressed that my monthly payment was just where I asked it to be. I was so pleased with not only the car I purchased, and my monthly payment, but I just loved how family and community oriented Bill and Christina were.I recommended Annapolis Car Center to my daughter who purchased her first car from them, and my sister who brought the car she has been wanting for a very long time, and she is loving it. In addition, I recommended ACC to a very good friend of mine who had been to other dealerships in the area and was turned down. He informed me that he purchased a car from Annapolis Car Center with no hassle, and was very impressed with the professionalism and the knowledge Bill and Christina showed while working out the financing for his vehicle. He was very pleased. Everyone that I have recommended to Annapolis Car Center purchased a vehicle, and expressed to me how easy going, and knowledgeable Bill and his sales staff are, and how great their car buying experience was at Annapolis Car Center.I will continue to recommend Annapolis Car Center to my friends, family and co-workers, and they will always be my first stop when I want or need to purchase a vehicle. Bill and Christina, Keep up the good work in the community!

hydeca

20 de ene. de 2012

I recently relocated from New England and needed to purchase a second car. After visiting several dealerships throughout the state, I found Annapolis Car Center to be the best. They worked with me to find the very best deal and sold me a vehicle at a price which was much lower than Kelly Blue Book value. The staff were very friendly and absolutely no pressure was added. I was provided with the Kelly Blue Book value, consumer reviews, similar vehicles for sale within 100 miles, etc. Christina was very helpful and provided me with insurance and registration regulations in the state of MD. I will definitely purchase my next vehicle at Annapolis Car Center; it has been my most pleasant car buying experience.

jamari1031

6 de dic. de 2011

My experience at Annapolis Car Center was outstanding. I am a little late in writing my review...nevertheless I am writing it now. Bill and Christina were amazing!!!! They were very helpful and very knowledgeable on different aspects as far as the financing and making sure that I received the best deal possible. I was very nervous at first and Bill made sure that I was comfortable and reassured me that my experience with them would be a great one and it was! I love my car!!!! I would recommend them to anyone! Thanks Bill and Christina for making my experience an amazing one!!!!

esapreciosa1

25 de jul. de 2011

Annapolis car center is a great car dealer shop, they are willing to help you as best they can and work with you to meet your needs. They are willing to work with you till you are satisfied. I tried different dealer shops but they where truthful, loyal and fast. If I had to do it again and am still in the area I will use them again.

Heather Brant

21 de may. de 2011

Annapolis Car Center is the best place in the Annapolis area to buy a pre-owned car. I can say this because I car shopped for one month in the Annapolis area and by far they are the best! The people who work their are friendly, down to earth, understanding, and most of all HONEST. If Bill says he will do something,he does it. He wants his customers to be satisfied and it shows! I think they are a great bunch of people and I would recommend them with 5 stars! I really enjoyed doing business with them and their employees are great! Bill will work with you on prices, where frankly alot of other places just made excuses why they couldn't make numbers work, I know because I've been to them all on west street! I have NOT BEEN taken seriously at other dealerships. Annapolis Car Center will forever be my car dealership. Stop in and see for yourself, I promise you will not be disapointed!!