jmcj4110

14 de ago. de 2016

Thank you Airport Honda. See repost of review for this dealer ship. Service was great. Thank you again. I wouldn't have a new car if you didn't have good people working for you.

4thTimeOwner

8 de ago. de 2016

We recently leased our 4th vehicle from Airport Honda and they have always been exceptional to work with! Greg Tapp does a wonderful job at making the process easy and quick and Homer Hart helped make the paperwork quick and clear. They explained all the information, made sure I was completely satisfied and we couldn't be more pleased with the result. We will surely lease another vehicle from here in the future!!

Uamaezme

4 de ago. de 2016

I have purchased many cars in my days but I have never had an experience like I had with airport honda. My salesman Dan Sanford was extremely helpful, He didnt make me feel pressured. Dannor only answered all my questions but also took time to explain everything I needed to know about my new car. Even tho he was very busy he made me feel like he was only there for me. He is a great salesman and I will definitely be sending anyone looking for a great car buying experience.

CLF

29 de jul. de 2016

I had an appointment to get the oil changed in my 2013 Honda Fit. By the time I left the dealership, I was driving a 2016 Honda Fit. When I arrived, I was met by Henry Love, who stated he wanted to show me the 2016 and talk about me upgrading to the newer car. If it had been any other salesman I probably would not have listened, but he worked with my brother a couple months ago when he was getting a new car, and he was the initial person I spoke with when I bought my 2013 Fit. He took an interest in what I was saying and made sure that I got the best deal I could. I could not have asked for a better experience. Once I made the decision to purchase the new car, Sharon made sure to explain all of the paperwork to me and made sure I knew what everything was for and what it meant before I signed anything. She was great to work with!

Kristine Davenport

27 de jul. de 2016

I am so glad that we chose to work with Airport Honda to purchase our used CR-V. It was by far the easiest car purchase experience I have ever been a part of! Kevin Coffman did an amazing job of listening to our needs and finding exactly what we were looking for. Our trade-in and financing were a breeze and everyone left happy. I highly recommend Airport Honda and Kevin Coffman!

Tom & Nay

8 de jul. de 2016

This was our 5th Honda purchase from Airport Honda and Dan Sanford. Great experience all five times. Very easy and friendly. Great purchase prices, finance and services after the sale.

GG1956

7 de jul. de 2016

Usually the car buying experience is something I dread but Henry Love made the experience enjoyable. I told him what we were looking for and he narrowed the search down to a few vehicles. The vehicle was for my wife but something came up and she had to go watch a couple of the grandchildren. Henry said no problem. We drove over to their house. I sat with the grandchildren while my wife test drove the vehicle. She had also test drove a Ford Tribute, Subaru Forester and a Subaru Outback earlier. She really liked the Outback but after test driving the Honda CR-V, she changed her mind. She liked how it drove and the number of features she was able to get with the CR-V within our budget vs. the Outback was much greater. Henry and I went back to the dealership where they made the rest of the car buying experience easy and now my wife is driving her Honda CR-V...and she loves it. Thanks Henry and Airport Honda!

Jerry Birdwell

6 de jul. de 2016

We are those people who truly dread the car buying process because of previous experiences with other car dealerships . However, that was not our experience with Airport Honda. Kevin Coffman and Dan Sanford both displayed excellence in professionalism and knowledge of their vehicles. All of our questions about the vehicle and the purchasing process were quickly answered and even explained with much detail. Even on a busy Saturday, we felt as if we were the most important customers at that moment within the store. Also, we even found ourselves laughing with sales manager Daryl Casteel through the negotiating of numbers. Everyone we encountered through our purchase experience, including the "soon to be famous country-singer" Homer Hart, finance manager, were excellent in displaying courtesy, kindness, and genuine professionalism. After visiting other area dealerships, we intentionally chose to purchase our vehicle from Airport Honda because we believe in the excellent service they can provide throughout our ownership of the Honda not just a "one day purchase" of a vehicle. Thank you again for working with us and we look forward to purchasing additional vehicles from you in the future.

T.tharpp

2 de jul. de 2016

Everyone at the dealership is friendly and helpful. We bought a 2016 civic from Gregg Tapp. We would definitely recommend asking for him. He will do what needs to be done to make sure you get your new car. Very great experience. We will certainly choose Airport Honda every time.

Fritochick

29 de jun. de 2016

Great buying experience with no hassles. I would recommend Kevin Coffman to anyone looking for a vehicle. His professionalism and willingness to help out outweigh all other salespeople I've ever dealt with when buying a vehicle. We've purchased several Hondas over the past few years and every one of them are from Airport Honda.

rl1116

29 de jun. de 2016

After having purchased over 20 new Honda vehicles from Kevin Coffman, we again cannot complement him enough. He is extremely knowledgeable, very professional with a great personality. His follow up is impeccable and he puts his client's first. As long as Kevin is selling cars at Airport Honda, we will be buying from him and referring friends and family to him. He makes the car buying process a pleasure.

Carter74

29 de jun. de 2016

My salesman Dan Sandford was awesome !! He worked very hard to get me in the car I wanted! He has amazing customer server and is very knowledgable about each vehicle we viewed.

larry stevens

25 de jun. de 2016

Bought a 2016 CRV all wheel drive, wheel bering out in 6 months night before a trip to Texas to see Elderly Father with severe cancer, management worked well for us and got us a rental car.

jstubbl2

20 de jun. de 2016

This was my first time buying from a dealership. I was buying a car for my wife's birthday present, and could not have been more impressed by the sales and financial services at Airport Honda. Russ was extremely considerate and helpful throughout the entire process - he even offered to drive to the closest craft store to buy a big red bow to put on the car when I gave it to my wife. I would recommend Russ and the rest of the good people at Airport Honda to anyone in the market for a new or used car.

ws2016

20 de jun. de 2016

This was the 8th car that my family has bought at Airport Honda. We have never had a bad experience. I have never walked away thinking I could have done better. Kevin Coffman is a true sales professional

Love Honda Pilots

13 de jun. de 2016

I have purchased my third Pilot from Kevin Coffman. He was very knowledgeable, patient and thoroughly explained all details of the vehicle. He is always very pleasant and willing to answer in depth any questions I had. Great salesperson to work with!!! I highly recommend this gentleman!

Tink95

12 de jun. de 2016

I was referred by my daughter and made a phone call to The gentleman she dealt with at Honda and it was all very quick and helpful and we left with a car . Very happy !

Dana44

11 de jun. de 2016

We went in to Airport Honda to test drive a new Honda HR-V. Dan Sanford was our sales consultant and went above and beyond making sure we knew the car inside and out. He was very friendly and courteous. He went over everything in the car. Lamarcus was our finance guy and he was very courteous and friendly as well. He explained all the extended warranties to us well. We are extremely pleased with our experience and we drove away in that new car with a price we liked!

Michael Clark

9 de jun. de 2016

They we're all very nice at the dealership. Our sales person Rush became a long time for him. Thank everyone for your help. Thanks chef Mike

Gfleen411

2 de jun. de 2016

Second time buying and working with Kevin Coffman. No nonsense and easy to get the deal done. Got a great car and know that all of our service needs will be met. Highly reccomend.

Rollins3

30 de may. de 2016

We started looking for a van at Airport Honda. We loved how well they treated us. After looking at other dealerships we realized that we wanted to work with Henry Love and Bruce Wayne at Airport Honda. Their customer service was way above anything we experienced elsewhere. They treated us like family and never pressured us into buying something we weren't 100% comfortable with.

The Green Family

27 de may. de 2016

My husband and I had been looking to purchase a Honda Accord and after dealing with a nightmare at another dealership and ready to throw our hands up and be done, my husband suggested we check out Airport Honda. I am so glad we did!!! Greg Tapp and LaMarcus Thompson were able to get us into the exact Honda Accord we wanted down to the color and the trim with NO hassle, NO back and forth and NO pressure! On top of that, Greg went above and beyond to show us all of the features included on the vehicle and was able to tell us every detail about the car we were purchasing. The Airport Honda team has definitely earned our business for life and we will be telling everyone we know!!!

Loveairporthonda

21 de may. de 2016

I chose Airport Honda because they are the best there is. Why you may ask? The selection is great, Kevin Coffman is the best salesman ever, I took my grandchild with me and the time Kevin took from showing me how everything, 360, worked to the time we were leaving with my new Honda CRV was certainly less than I expected. I was so excited with the excellent deal I received I was absolute jumping up and down. Kevin took very good care of me, he asked what I was looking for from year, make and model, and delivered to me exactly everything and more of what I wanted. Thank you Kevin and Airport Honda. I always drive a Honda because I must have a dependable vehicle and Airport Honda is the best around. Go see Kevin or call and make an appointment. He will meet all of your needs for a vehicle! Great day!!!! Rain and all! It's such a friendly place and I am not one to comment or enjoy vehicle shopping. The best!!!!!! THANK YOU!!!!!

carlotta nedd

9 de may. de 2016

I would like to say how pleased I was with the service that I received from the salesmen at Airport Honda In Alcoa. They gave me a great deal on the car the fits into my budget and my needs and they even got me financed thru my very own bank. Those guys are amazing and i will defiantly recommend them to all my friends and family.

Myers,W

5 de may. de 2016

Salesman (Dan Sanford) was a great person to work with. He was patient and kind in showing available cars, explaining features on the various cars, and allowing me time to consider my decisions. He was not pushy and helped me find a car that met my needs and price range. This is the second vehicle my family has purchased from Airport Honda this year.

michelle.anningson

29 de abr. de 2016

If I could give Airport Honda 50 stars I would! Everyone from GM down is without a doubt the best in the business. My salesman Kevin Coffman listened to my needs and put me in a great Honda CRV and LaMarcus kept everything moving right along! I am a 3x customer and not once have I been disappointed. As a woman I always hated the buying process, but not here, they are truly wonderful, patient and professional. Airport Honda makes buying a car fun, not painful and they don't stop with their great service at the sale. Kevin continually checks in with me on my satisfaction and his birthday card is ALWAYS the first to arrive! Thank you Airport Honda for being the standard for which all other dealerships should be measured! I love my HONDA!

Ralo

28 de abr. de 2016

Salesman (Dan Sanford) was very courteous, professional and patient in answering our questions Wish all our business transactions were as pleasant. He made the whole experience enjoyable as far as car- searching goes. The other people we dealt with (LaMarcus Thompson, Joe Jemley) were also top notch.

Robin Textor

28 de abr. de 2016

Our salesperson, Dagean Long, was friendly and helpful throughout our buying process. Airport Honda had several used cars of the type we were seeking. When we explored financing, we found Homer Hart to be very helpful. We did not feel pushed into any of the decisions we made. After getting the vehicle home, we found that the floor mats were not in the car, but Dagean has taken responsibility for solving that problem. All in all, it was a good experience. Trustin Hampton was helpful in getting one question about the vehicle answered.

Katiebrown513

25 de abr. de 2016

They were really nice and they helped me get into a car a great new car using my budget and they were really good about going over everything with me

morganmeschede

25 de abr. de 2016

Henry Love and Alex Tipton elped me purchase a car from here. They both made it a wonderful experience with their chivalry, kindness, and sense of humor!

Norman

22 de abr. de 2016

Purchased a 2009 Dodge Ram truck and can say that I had written earlier review, but our salesperson Dagan went the extra mile and corrected everything, we r now just waiting to see if there is a spare key if not that is ok because we were told the previous owner did not have one

Pastor56

22 de abr. de 2016

Just wanted to rewrite a review on the Dodge 2009 that we purchased, we did not know how to operate the Bluetooth. And now we do, but wanted to say thank you to Dagan because he was very polite, and has continued to work with us, and we have all our problems solved, I would recommend this young man because he will be honest about the auto, and will try to get you the best price he can, and he will also handle any complaints, got a great truck, and glad to work with Dagan.

Odyssey2015Lover

13 de abr. de 2016

My husband & I just bought our 3rd vehicle (2nd Odyssey Van) last week. Our salesperson Kevin Coffman was fantastic. He has made us feel like part of the family each and every time we have dealt with him. He always follows up with us during the year and makes sure we are comfortable and pleased with our vehicle and know all there is to know. We also enjoyed working with LaMarcus Thompson, who made sure our Finance experience was smooth and flawless and went as quickly as possible.Kevin scheduled an appointment for us with service, with Bill Burns, who made sure he took good care of us and had some special equipment transferred in a minimal amount of time. That was most appreciated!We are so thankful for the good care that all the folks out at Airport Honda take of us every time we have been out there!

J and J

10 de abr. de 2016

My husband and I had just started to "look around" for a CRV. Our salesman, Dan Sanford, made us feel very comfortable. He was very patient with us and was quite knowledgeable about the car we were interested in buying. He answered all our questions and we ended up purchasing the car that day. He kept us informed about locating the car in the color, etc. that we wanted. The finance manager, Homer Hart, was very helpful also. We would recommend Airport Honda.

jaymew71

24 de mar. de 2016

EVERYONE was very welcoming willing to help in every way possible. I toured the whole facility service dept, show room, etc. My salesman Henry love and finace man homer hart done excellent as a team making sure I was happy. I am extremely happy. Will definitely be back.

ptcrruiser

10 de mar. de 2016

Called about a PT Crusier Convertible that was on line spoke to Joe Jemley was assured its was a nice vehicle went to see it found it was as nice as he said worked the deal thru Jay Haynes bought it went to get the funds to pay when I got back the car was ready to pick like they said it would be everything really went smooth Thank You all at Honda of Alcoa

Jeff Burton

8 de mar. de 2016

7 weeks no refund on service contract and Honda car care .all paper work and docs sent to dealer twic . I have lost trust in Airport Honda..and will not buy another Honda from them

Parkerr

6 de mar. de 2016

airport Honda is a fantastic place to go if you're looking for a car, whether it's a Honda or not. The employees are very helpful and try their best to get you the best deal.

Honda2016

5 de mar. de 2016

I went in for a simple oil change , of course I has an appointment. After waiting there 2 hours I had to have them adjust my bill because they over charged me , then half way home I noticed my oil still read 20% . So I tried to call but could not get anyone to pick up in the service department. I drove back there and was talked to very rudely by a salesman that had nothing to do with this issue. I spoke with the service person that reset my oil gage. I finally got home almost 3 hours after arriving there. i am a single woman and I was treated very badly. I will never go back to that car dealership and I will do my best to discourage anyone else from going there.

JMonday

2 de mar. de 2016

Sales associate Dan Sanford always goes above and beyond. Dan was very patient and got us the vehicle that was best suited for us at the price we wanted. He even came to my work and picked up my new car the next day to take it back to the dealership to fix a leak in the tire. We will always come back to this dealership for any vehicle we want to purchase. Finance manager Homer Hart makes the process quick and easy and is very pleasant to deal with.

PattiWagon

27 de feb. de 2016

We really appreciate the great experience buying our car from Airport Honda. Many thanks to Joe Jemley, Dagean, and Alex for a great car buying experience.

J & J

24 de feb. de 2016

Our drive to Airport Honda is 50 miles. We spoke to Kevin and he set up an appointment for us. When we arrived he was waiting for us, with the car warmed and ready to test drive. He was very knowledgeable about the vehicle and took time to explain all the features, so we would be comfortable with the vehicle. While we discussed the purchase our trade, which we had purchased from Airport Honda, was appraised. Kevin does not rush, or try to push through the process. He doesn't try to sell you any car, he makes sure it is the car you want. Purchase process was very smooth, Homer, F&I manager, made the finance process smooth and very quick. Homer explained all paperwork and extended warranty, quick and easy. We drove the new car home. Recommend Kevin, Daryl and Homer very highly.Kevin has followed up with us after the purchase a couple of times, making sure we had no issues or questions about the vehicle. He has offered us to stop anytime if we need anything explained on the vehicle. He is a five star salesman, who really cares about his customers.Judy & John Salvo

caseygirl1

22 de feb. de 2016

I had totaled my car in a horrible accident and once I was able to get around, they were one of the first places I stopped because they had several cars online in my price range and type of vehicle I wanted. They were very considerate of my circumstances with my injuries and timing since I needed to move fairly quickly on a replacement vehicle. Dan was awesome to work with. Nice, concerned with my needs, not overbearing. A very genuine person who truly wanted to help me find the car for me. I literally saw the car on Saturday and as soon as I had the insurance settled on Wednesday, I completed the paperwork and drove the car off the lot that night. Even though I wasn't purchasing a high dollar new vehicle, the management was involved in the transaction and ensured that I was taken care of. The manager even offered a lifetime warranty on the engine if service was completed at the dealership since it had under 100,000 miles. Definitely ask for Dan Sanford and he will take care of you whether you're looking for a new or pre-owned vehicle. After the horrible car accident, injuries, etc it was nice to not worry about buying a car. Highly recommend!

TaraC2016

18 de feb. de 2016

Best experience we have had with a car dealership ever. Our salesperson Dan was very knowledgeable, he knew the answer to every question we had and more. Everyone we came encounter with there went above and beyond for us. I purchased my previous Honda here 10 years ago also, they have my business for good.

ron3

15 de feb. de 2016

Ii am not going to mention other dealers name but truth is they saved me over $2500 before you trade I would give them a chance my salesman was Bruce Wayne (great guy)

paulorr123

9 de feb. de 2016

There is an oil consumption issue with 2008 to 2011 Accords and sadly our vehicle was effected. We were referred to Airport Honda and are going through the process of having them change the oil and monitor the consumption with the goal of having the ring issue corrected. I was more than satisfied with the professionalism and integrity. Thank you for the great service.

Rodeo115

30 de ene. de 2016

I came to purchase a vehicle. Mark Morgan our salesman was excellent to work with, he went above and beyond to make sure I got what I wanted. He is not one of the pushy annoying salesman like I've had to deal with in the past at other dealerships. Geoff Ryback was great with responding to my emails and Internet questions and set up my visit/ test drive. I highly recommend them both if you are in the market to buy.

Ptipton1

30 de ene. de 2016

Quick and excellent Buying experience and the test was awesome I got to learn all about the Honda Civic Lx and ex and all of the options and safety options that they offer and I got to meet with the most knowledgeable salesman and I would highly recommend Mark Morgan to my family and friends .

Tammytapp

26 de ene. de 2016

The car, the dealer, and sales person were a 10. My 2016 Civic touring Turbo are amazing. Best experience and vehicle ever. I would recommend Greg Tapp and Airport Honda to everyone.

Matt D

25 de ene. de 2016

I've bought 2 cars from this dealer & both times have been great...they really work with you to get you the best deal...ask for Gregg tapp, awsum salesman...

Coleman, Drew

25 de ene. de 2016

I went in earlier today to purchase my first car, a 2009 Honda Accord. I was worried it would be a lengthy and stressful process however my salesman Henry Love made the process painless, simple, and very easy! I had a good time finding what I liked and was able to narrow it down quickly with his help. I would recomend everyone buy a vehicle there and will for sure continue business there.

koochklan

24 de ene. de 2016

Spent several weeks shopping for a vehicle and had decided we were going to buy either a Ford Explorer or a Chevy Traverse. We had been monitoring cars.com daily to find the car we wanted. We had found a Ford we were interested in but still really liked the Traverse. One evening after we had been out looking all day we came across a Traverse at Airport Honda. I actually went and drove one at a nearby dealership and then went to Honda. The one at Honda was in better condition all around and was just a better deal. We dealt with Matt Nitzband while we were there and he was great. My husband and I were on different schedules and he was very flexible so that we could do our test drives at different times. He kept is very informed and made us an awesome deal (even though the car was already a good deal). We would definitely recommend Airport Honda!

HGDuke

23 de ene. de 2016

I recently purchased a new 2016 Honda Accord at Airport Honda. My experience was wonderful. I spoke with my salesman, Kevin Coffman, before I arrived about what I was looking to see when I arrived later that day. When I arrived, he greeted me at the front, took me to the vehicles I had requested to see, and the rest is history. The whole process was simple. I was treated like a VIP from the minute I walked in the door. Finance was handled quickly as Homer was prepared with my documents when I walked in the Finance doors. The General Manager, Chris Denny, even personally thanked me for my business before I left. I will definitely be a repeat customer!!!

Linda Strohmer

21 de ene. de 2016

What a pleasant experience to be surprised by the commitment to excellence we witnessed at Airport Honda. Dan Sanford, our salesperson, demonstrated a congenial integrity and commitment to the task. He went at least the extra mile to satisfy the limitations of our budget and send us out the door with the car we wanted, leavening the whole experience with humor and wit. In our experience, you really can't go wrong with Dan Sanford and Airport Honda.

Klay

19 de ene. de 2016

The dealership is very shiny and bright and plays good music. My new car is also shiny and plays good music. Matt is great but not too shiny and I don't know much about his musical abilities but I bet he is the kind of guy who can carry a tune. He was really helpful and the whole team stayed past closing time so I could drive my car home. It was nice and clean and didn't smell weird. Hats off to Airport Honda and whoever made those excellent cookies.

Mae444

19 de ene. de 2016

Matt was so helpful!! We loved working with him and Homer in finance. we went to multiple dealerships and finally found something we loved at airport Honda. Matt worked with us for three days, even staying late with us to help us find the right car for us. We went home with a car we love thanks to Matt!

rabverify

19 de ene. de 2016

As an fan of Honda Products ( we currently own an Acura MDX ), I have been in the market for a car for my Wife for getting back and forth to work reliably as she is on the road at least 50 miles per day. I worked with Matt Nitzband who helped me to decide on the perfect fit and ended up going with the Civic. I appreciate Matts expertise and knowledge. He really was helpful in picking out the perfect car for my Wife. Great Job! We really appreciate it and I would recommended Matt Highly if you are in the market for a great new or used vehicle.

Anonymous

17 de ene. de 2016

Yesterday my husband and I went in looking for a used Honda CRV and were very pleased with our experience at Airport Honda and would definitely return should we ever need to purchase another vehicle.

RLM

11 de ene. de 2016

Spent most of my Saturday going back and forth from what was confirmed over phone. Chris said that his manager would make the deal with me for a 2015 EXL. When I got there they should me the car that I wanted and that the agreed on over the phone but then they started telling me they could do it for the price he said over the phone. I should had left then but kept trying to get what I originally asked for. I was convinced in getting a EX and was told the only difference was the touch screen radio and leather seats. Due to it being late I went on his word and got burned on getting a less impressive car with much fewer option than was told. Normally the sales person will place his business cards in the owners manual but he did not, so Chris' last name slips my memory.Since then I tried to call and send a email to my sales guy with no response. My front windows have air leaks, transmission is leaking and radio software locks up all the time.I still get emails for servicing my old car that I traded-in but nothing on my new 2015 that I purchased on 8/22/2015.I have actually purchased 4 cars now at this dealership and this is the worst of any. It is actually my 7th Honda that I have owned. My future ones will not be with this dealership anymore.

BAM3plus3

7 de ene. de 2016

Went in because we'd received a flyer /key to see if we won anything.$5.00 gift certificate of course.Henry Love, our salesman met us and was very helpful and showed us around and we wound up buying a "Certified" 2013 Honda Civic. Interior had been trashed by former owners so they are doing clean up/ repairs. I do believe Mr. Love could sell ANYTHING. We just got frustrated at the amount of time it took both times we were there, but they WERE very busy, Homer Hart was very nice to us and Mike Gilbert was ESPECIALLY helpful and willing to get our problem took care of. Thank you

CathieCorlew

6 de ene. de 2016

We have bought 7 cars from this Dealership and worked with only one Salesman. His name is Jay Haynes. The management is great. I just bought a brand new 2016 CRV. Love it! My Salesman was the most awesome Salesman. My family and I would never use any other Dealership or Salesman! Thank You.

Mwebb195

4 de ene. de 2016

Very easy process good experience they offer you drinks while you wait and are very courteous all in all very good people to work with

hderm2000

30 de dic. de 2015

We wanted to just express how great this dealership is when dealing with everyone from the receptionist to service to finances. My husband and I especially want to thank our salesman, Kevin Coffman. We have used him now 3 times with purchases of vehicles and our service has always been exemplary. Kevin Coffman goes above and beyond. He is always readily available for questions or concerns we have had. We will always use him and recommend him to anyone looking for a car. He makes the car buying experience pleasant. Also, we wanted to share that we truly enjoy dealing with Homer in finance. He has always been friendly and helpful. You can truly tell everyone that works at Airport Honda enjoys their jobs. We want to thank Kevin Coffman once again for the great care and service he has provided time and time again.

luckyme!

23 de dic. de 2015

Recently purchased a 2105 Honda CrossTour. I have never owned a Honda before but really liked the looks and functionality of the CrossTour so thought I'd give Honda a try. From the minute I arrived at Airport Honda, I was impressed with the friendliness and professionalism of this dealership and with Greg Tapp, the employee that guided me through my purchase. I drove the car from Knoxville TN to New Jersey for the holidays and it was the most comfortable ride I've ever had! (and I used to have a Mercedes!) The car's performance was beyond my expectations. Contrary to popular belief, I did not have to deal with any high-pressure sales pitch - Greg told me what I needed to know about the vehicle and was very knowledgeable about the CrossTour and Honda in general. It was a great experience for me and I purchased a quality product. I would highly recommend Airport Honda to anyone interested in dealing with the best!

ksmithknox

22 de dic. de 2015

I have never had a buying experience quite like the one I had at Airport Honda. Kevin Coffman's professionalism and thoroughness blew my husband and me away. We didn't just test drive a car...we fell in love with our new car. And I could not be happier with my Pilot. We look forward to continuing our relationship with Airport Honda, through regular service. And I have a sneaking suspicion that our next car will be purchased there as well. Kara Smith

Dina1272

20 de dic. de 2015

This is The second vehicle we purchased from Henry love over at airport Honda. Both times we had a great experience and left feeling good about our purchase! We purchased our first car from them last October and said we would be back when we decided to buy a car for ourselves (the first visit was for our daughter). As promised Henry was the first call we made when it was time to buy a car. We love our new accord!!!

shanna2015

17 de dic. de 2015

I would recommend Airport Honda to any and everyone. This is my second car purchase and both have been here. Dan Sandford was my Sales and Leasing Consultant. Dan made me fill very comfortable and answered all my questions. There was no pressure and I am very happy with my new car.

Iceman22114

15 de dic. de 2015

During the negotiation stage, the sales price of the car and trade in value were discussed. The numbers seemed reasonable, but as I wasn't in a burning desire to buy, I was on the fence about the deal. I asked about an extended warranty of 5 years and 100K miles, and if it could be thrown in the deal at no cost to me. The sales manager came back with an affirmative, and the sale was agreed to. When finally took back to finalize the paperwork, it was discussed that there had to be a line item showing the extended warranty for sales, tax, and transparency purposes, but that the negotiated price was adjusted accordingly. I signed the paperwork and drove away with my new car. A couple days later, I pulled out the paperwork and looked through the numbers, and noticed that the financed amount seemed high. As I worked through all the numbers it soon came to be that i had been charged for the extended warranty. I went back to the dealer and showed the paperwork and asked to be explained how this had come to be. The finance manager would not see me, and I was left to go through the sales manager, who could not tell me anything about the numbers other than it was worked into the "interest rate." To top it off, i was also told that it was never agreed on to be free, but just discounted! After an hour of stonewalling, no answers, no contact with the person that actually worked up the signed paperwork, I left with nothing more than "its in the interest rate and we never said it would be free." On a separate note and move to almost a month later and I finally receive the registration from the county clerk for a transfer of my plate to the new car, but it only has a month left before needing to be renewed. That part sounds trivial, but after paying a sizable price for the car and being cheated out of a negotiated item, I feel that I shouldn't have to pay for another year of registration for a brand new car that is a month old. I feel this dealer robbed me and lied to me, and will not be going back.

Brooke2015

15 de dic. de 2015

I was greeted at the door by Mark Morgan and from the beginning my husband and I were treated so graciously. He found exactly what I wanted and we will return to him for the excellent service he provided for many years to come. Thank you for making it happen Mark!

RickHondaAccordLover

11 de dic. de 2015

Matt did a fantastic job in helping me purchase my new 2016 Accord which I love! I have driven Honda Accords for many years and this one raises the bar on all the features and benefits that are great for me.Please ask for Matt, he will help you as he did me, with all the new benefits of owning a new Accord.The service dept is great as well with my older Honda that I just traded.Great Dealership and Great Service. Who could as for more.Go to Airport Honda for your next car.Thanks,Rick

twmaukatcomcast.net

28 de nov. de 2015

Thank you Kevin Coffman for your knowledge about helping one select the perfect car for their needs. It shows your integrity that you care for the customer!

Sharon

27 de nov. de 2015

Kevin Coffman Is now a household name. I met him a little over 3 years ago through my brother while looking for a cash purchase for my mom. While closing her deal I asked about getting something smaller than my Dodge Aspen with better gas mileage. Within 2 hours we were closing on our second car...brand new Honda Civic XE. Since then Kevin has kept in touch when something comes up that I might be interested in... so the 2014s came out and had a lot to offer. I drove off in that car with same payments just adding time to length of loan. I drove that car for 13 months and Kevin contacted me again concerning all the changes in the 2016s. I told him I would be in for oil change and was willing to listen but couldn't see how it would benefit me. I drove away in the 2016. To make a long story short Airport Honda aims to please their customers. Kevin Coffman Is the most honest and trustworthy sales person I have ever dealt with. He gets to know his customers and he definitely gives service after the sale. He never pressures you into anything. At the age of 52, Airport Honda provides total package for service. The service department is just as awesome. Before buying your next car, please check out Airport Honda. You will be happy you did .

knel

24 de nov. de 2015

I just bought my fourth car from Airport Honda and while every transaction has been handled pleasantly, professionally, and knowledgeably, this was the first time I actually had fun buying a car. Henry Love asked the right questions, made the right responses, and gave me honest answers. I felt like it mattered to him if I found the right car for ME. While I was working with LaMarcus Thompson on financing, he unloaded my rental into my new vehicle from the junk in the trunk to the chewing gum on the dashboard. He even set my radio to the station I was playing on the drive over! Meanwhile, Mr. Thompson found me an excellent interest rate, got me through the paperwork and let me look at his UT football pictures while he was finishing the transaction. And now I'm driving the newly redesigned Honda Civic and it is great!

laura

24 de nov. de 2015

I bought my new Honda HRV with Kevin Coffman at Airport Honda and it was an awesome experience. I got exactly what I wanted and Kevin gave me first class service from start to finish. Kevin knows everything about the cars and was very concerned about meeting my needs. He wasn't ever pushy like some sales people can be and he called me the next day to see if I had any questions about the car.....who does that??? He is a one of a kind and Airport Honda is lucky to have them!! I won't ever buy a car from anyone else.

Chip Windle

23 de nov. de 2015

Kevin Coffman will help you with buying a car.Kevin is honest,experienced,helpful and just overall makes the car buying experience easy.I would highly reccomend Kevin without a doubt. Chip Windle

CWood27

22 de nov. de 2015

When it came time to replace my wife's '96 Camry, we knew that it was going to be between a new Camry or Accord. We first went to the a Toyota Dealership and was treated very well and almost went with them. But we decided to give Airport Honda a chance and we are very happy we did! Kevin Coffman and Bruce Wayne put us completely at ease and made it clear they wanted to do what was best for us. Kevin had come highly recommended by friends and he (and Bruce) completely lived up to and exceeded our expectations. I cannot recommend them highly enough. On the financing side, LaMarcus Thompson was absolutely the best. Even though we kept him after hours, he was very patient with my wife and I to make sure that we knew exactly what we were getting. He even got us a lower rate than what were quoted by the bank! Thanks guys! Y'all proved that you are the best. We will definitely be back. Chris Wood

chipwin

21 de nov. de 2015

My experiences with the cars I have purchased and with the people I have referred to Kevin Coffman at Airport Honda have always been great.Kevin is honest,knowledgable,helpful and I would highly reccomend him to anyone looking for a vehicle.Chip Windle

jim fotd

20 de nov. de 2015

KevibnCoffman is the best he is honest, always available yada yada yada

Joseph

20 de nov. de 2015

Henry Love sold us a Honda Accord. He was very helpful in explaining all the different options and handled the sale very well. There was no pressure from any of the people we dealt with Joseph Hurley

Autumn

14 de nov. de 2015

If you need a car the only place to go is Airport Honda. The only person to see is Brett Marriott. There was no pressure no anxiety and the best deal you can imagine!!!

River time

8 de nov. de 2015

Matt Nitzband sold us a Honda Odyssey this week and we are very pleased with the way that he took care of us. We have bought several Hondas there from Chuck Perciful in the past, but Chuck is in another position there now. We have always been pleased with Airport Honda. Kevin Coffman is another person that has helped us and he is doing a great job also.Parker and Mary Anne Ragain

Rbclaude

2 de nov. de 2015

We recently made our fourth vehicle purchase with this dealer. Each time we have dealt with Dan Sanford, he is amazing! My husband and I highly recommend this dealer, please ask for Dan when you go in. The quality of customer service and friendliness has well exceeded any other dealer. We don't plan on going anywhere else for future car purchases or vehicle maintenance, they have all we need! They truly make you feel like you're part of their family and they treat you as such too :)

remwapa

25 de oct. de 2015

I would like to thank Mark Morgan for his patience, and over all terrific personality. Upon our first visit to Airport Honda, which was a result of no one at the near by Toyota dealership giving us the time of day. We explained to Mark that we were just looking, but weren't going to purchase right away. Mark still took the time to show us and explain to us, all of the features of the vehicles we were interested in. After a call back from Trustin Hampton asking us to come back and see if they could work up a deal we returned and received a fair purchase price for our new Honda I also want to thank Joe Jemley, and LaMarcus Thompson for helping to put together the deal. Everyone at this dealership is very friendly and a joy to work with.Thanks to all

Sylvia56

21 de oct. de 2015

This is our third trip back to buy a new car from Airport Honda. Our salesman for the three times has been Dan Sanford. What a pleasure to work with and be around. He shows true concern for the customer and treats you with dignity and respect. He follows through the sale from start to finish to make sure you are completely satisfied with your purchase. We will definitely be buying from them again. Thank you Airport Honda to Dan and all your staff who make buying a car a wonderful experience.

Wayne P

19 de oct. de 2015

My experience with Airport Honda was awesome. Had the right amount of attention without feeling any pressure. I would especially like to thank Matt Nitzband for showing me all the features of the car and getting my phone synced. A pleasant experience all around.Wayne P

GratefulNess

17 de oct. de 2015

Our dealer really saved our bumpers with little notice, and preparedness from our end. He was extremely patient, and helpful despite having so little to work with from us, but he made it happen, and he, and Homer in financing did better for us than we could have ever imagined. They put us in a car we never dreamed of. Our dealer/ Finance Associate was Bruce Wayne/ Homer Simpson err, I mean Hart and they were truly our superheros! We highly recommend the team at Airport Honda.

Dick

10 de oct. de 2015

Stopped in to look at cars, walked out with new car. Excellent personal service by salesman Dan Sanford who took us through step by step. Dealership was esthetically appealing and well organized.Never bought a Honda before as my Dad was a Caddy- Buick- Pontiac dealer in New York State. Good thing he is buried in his native Canada as he would execute me for High Treason. Great experience all around.

Monique Johnson

8 de oct. de 2015

Did not listen to what I wanted and ended up buying wrong car. Now I have 6 years to live with it.

Linda15

5 de oct. de 2015

Kevin Coffman at Airport Honda is the best person to go to if you need a new or used car. He will do,everything he can to get you what you need and will be straight and honest with yiu. Thank you for putting us inthe Honda Civic and working yiur magic.

Happycamper

4 de oct. de 2015

Everyone involved in my visit was friendly and professional. I felt respected and not pressured. I went in for an oil change on my 2012 Civic, and left with a 2015!

oceanside

18 de sep. de 2015

Airport Honda just makes you feel they are in your corner. They are very helpful in every way. This was my second purchase with Dan at Airport Honda. I love my CRV. It is everything I wanted. I would recommend Airport Honda to all y friends and family.

C. Freeman

14 de sep. de 2015

My experience was five star primarily because of the no pressure, friendly service. We were given the right amount of attention and updates during the normal wait for processing. Also we were given encouragement to check by with any questions.

barbiec

10 de sep. de 2015

Matt was super nice, helpful, and awesome! I love my car and my experience there was easy and not stressful at all. Usually I hate car shopping and most salesmen are pushy and fake. Im so glad I found someone who wasn't either of those!!! thanks Matt!

mss

10 de sep. de 2015

My experience at Airport Honda (9/9/15) was a wonderful, positive one. Many thanks to Kevin Coffman, Trustin Hampton, & Floyd Glenn for their professionalism & help.

Paul

10 de sep. de 2015

Went to look for a Honda yesterday and came home very happy. Floyd was the sales rep. Very honest and very upfront with the buying process. Finally I own a honda and it fits my budget. Ask for Floyd and I'm sure you'll get the se great treatment.

Volunteers119

5 de sep. de 2015

We felt like we were appreciated as a customer. Great buying experience with salesman Kevin Coffman & Finance Mgr Homer Hart. Both were very knowledgeable. We left with a good understanding of all the options on our new vehicle.

ShellyL

3 de sep. de 2015

Very professional people here at the dealership. Friendly, honest, easy to work with. Our salesman, Kevin, gave me a very thorough overview of the car I was wanting....all of it's features etc.... I had never experienced that before. He knew EVERYTHING about the car. No one was pushy, and we never felt scammed. From start to finish, it was a nice experience. Henry was awesome too and was extremely easy to work with. John, in Finance, rounded out the Team and was very helpful and patient with all of our questions.....even with the lateness of the hour.

wrmaddox

2 de sep. de 2015

All of the staff was friendly and informative. First car that I have purchased from a dealership and I don't think I would go anywhere else again!

sgeagley

1 de sep. de 2015

We bought a 2013 Toyota Yaris 1 month ago for my husband from Glenn Floyd, and then I came back and traded my car in for a 2015 Honda Civic. Glenn was super helpful and attentive to our needs, and Homer did great work in the finance department. I have already recommended Airport Honda, Glenn, and Homer to a friend. Thanks again guys!!

Happymom59

31 de ago. de 2015

The salesmen were very informative and patient. They answered all my questions without condescension. One thing I noticed was that they seem to truly enjoy their job and are proud of the Honda products.

bobhugh

29 de ago. de 2015

Great experience in getting a car. Dan Sanford was the best car salesman I have ever used. He took lots of time explaining all the features of the Accord I bought to both me and my wife. A great buying experience and feel like the whole (dreaded) exercise was rewarding. I visited 4 total dealerships and chose Airport Honda as the one for my business both because of the car and the salesman.

Skigirl218

27 de ago. de 2015

Jay and the finance team worked diligently to get me into a safe and nice car. Thanks for taking the time to work with my budget, not pressuring me and making me feel important.

Judy R

26 de ago. de 2015

Saturday, August 22, 2015, I traded my old van for a newer one at Airport Honda in Alcoa Tennessee. Kevin Coffman, Sales and Leasing Consultant, made the entire process easy, convenient, and actually very pleasant. He has served me and members of my family for many years. From the first meeting, He has treated us with courtesy and respect. He is very professional, always listens carefully to our needs, concerns, and preferences, and then responds with thorough knowledge, helpful suggestions, and clarification questions when needed. Kevin follows up with a phone call after the sale, any repairs, or service work. He is available to help set up service appointments or advise us on any problems we may encounter with our vehicle. My husband, four children, mother-in-law, the spouses of our children, and many friends have purchased Hondas with the help of Kevin Coffman and Chris Denny. Yes, we trust Kevin and Chris to work with us with integrity, knowledge, and respect. Over the last 20+ years we have never been disappointed.

stinnettnj

22 de ago. de 2015

Easy and great buying experience! This is our 3rd purchase from Airport Honda. Kevin and LaMarcus are great to work with and they helped us find the perfect car for our family!

bob h

20 de ago. de 2015

loved meeting Bruce. What a wonderful person and salesman. When were ready were coming back to see u batman...... were sold. It will soon be time to ditch the Honda van with 235,000 miles. Hopefully Honda will offer zero percent financing..

pip5319

19 de ago. de 2015

Henry Love,thanks so much for your help in buying my FIRST BRAND NEW car ...you were great from the first handshake & smile ...You were spot on in how you interpreted my needs/goals ... extremely patient ...I never felt any unwanted pressure ,for initially I had no intention of purchasing a car! Obviously that changed :) .Henry is an asset to Airport Honda ...even after my purchase he answered my calls & questions promptly. I went in initially because my 2007 had airbag recall,so every staff I came into contact prior to Henry was also great! I bought my used 2007 from salesman Gregg Tapp in 2010 & I need to brag on him as well for he was good to me at that time,but I do not remember being given the opportunity to review him back in 2010,but over the yrs he has kept in touch & kept me interested in Airport Honda. Airport Honda has a wonderful staff & next time I need to trade ,they will be my first choice. Sincerely,Laura Miller

Sbh417

19 de ago. de 2015

In 2005 I bought my first CRV from Kevin Coffman. It was a great buying experience and being a newly single woman buying a car by myself was way outside of my comfort zone. So 10 years (and over 150,000 miles) later I contacted Kevin again. This experience was even better and I love my new car. Because we had to find a car that met what I wanted when it came in Kevin and Homer were great! I feel like Kevin really goes the extra mile and I look forward to working with him again 10 years from now.

pilotfootball90

18 de ago. de 2015

I would like to thank everybody at Airport Honda, but especially Matt Nitzband, for such an awesome experience! I would suggest this dealership to anyone.

jjacksS

15 de ago. de 2015

8/15/15Henry Love, was such a great helping with my husband L.J., and I today. I Love my New Honda.....LaMarcus and Trustin, you Rock also!!!!!!

veda

13 de ago. de 2015

I had been on a rollercoaster dealing with several dealerships Until I went to Twin City Honda. They were very honest and kind, I didn't feel in anyway that they were trying to take advantage of me being a female as the previous dealers had. I would definately recommend a friend to Twin City Honda based on my Wonderful experience with Chris Bluford,Trustin, and John.I'm very happy I went there.Thank You so much Guys.

lilahskystar

6 de ago. de 2015

Excellent customer service. Salesman was helpful and personable. We were assisted in finding the right vehicle and given a variety of financial options. They answered any questions we had.

TamaraAustin

5 de ago. de 2015

I am so thankful that I chose Airport Honda to assist me with my car purchase. Homer made the financing part easy, and Kevin was thorough in helping me pick out a vehicle. I will be recommending them to everyone I know.Tamara Austin

len

5 de ago. de 2015

Our salesman was excellent, as were the management and finance staffs. All our questions were immediately answered and we received great assistance with completing the purchase process. We had no intention of purchasing, just in a shopping, pricing mode.

pretty cars

5 de ago. de 2015

We stopped in just to look. We met with Chris Bluford who helped show us what was available for the type of vehicle we were looking for. He showed us quite a few selections but didn't try to talk us into any one of them. He let is make the decision. We decided to buy and Chris supplied us with everything that we needed. Very friendly guy and not the least bit pushy which would have made us run in the other direction. We very much liked his sales approach. The manager we dealt with was Daryl Casteel and he genuinely seemed to want to make us happy with our deal. He also didn't try to use any high pressure techniques. In doing the financing, we found John Pastirko to be a pleasant, efficient, and bright person. We had a very good experience at Airport Honda and would certainly go there again for our next car.

Mrshowdy

3 de ago. de 2015

I can not brag enough about the service we received while purchasing our Honda Accord from Airport Honda. Chris Denny & Kevin Coffman took such great care of us and helped us find the perfect car for our family. Airport Honda is a 5star team!

Loulou61

1 de ago. de 2015

Just bought a 2015 CRV love it. Our salesperson was Matt Nitzband could not have asked for anyone to be more helpful and polite. Great expierce will be a return customer.

Paula321

31 de jul. de 2015

Everyone we met was friendly and helpful. There was no high pressure to buy. They matched a price I had found in another city. Dan went out of his way to show us all the features of the different cars. When we bought, he even helped me set up my phone and bought us a tank of gas. We love our new Honda!

drjulie

20 de jul. de 2015

The entire staff was courteous and friendly. They really worked with us to get us in the vehicle we wanted. Definitely recommend to anyone, and will return in the future.

Ranrog

20 de jul. de 2015

We just bought our fourth vehicle from Airport Honda since 2005. Our sales representative, Kevin Coffman, has come through for us again and made the entire experience outstanding. We did not meet Kevin until we bought a 2008 Accord. We were introduced to Kevin by Chris Denny, Airport Honda's General Manager in 2008. Kevin asked what kind of cars we were considering and we said a Honda Fit, a Civic and an Accord. He got one of each vehicle and parked them all in a line with the hoods, doors and trunks all opened. Before we ever sat down in any of them, he took us to each vehicle and explained all the features of each one. We then drove the vehicles and made a decision that we would purchase an Accord. In 2013, as the newly revised version of the Accord was introduced, we bought another accord from Kevin. This past weekend, we bought a 2016 Honda Pilot from Kevin. Our car buying experiences with Kevin Coffman have been unlike any other buying experiences we have ever had. There has been no high pressure, but rather a genuine interest in helping us purchase what we want. His service after the sale has been outstanding as well. We can stop by the dealership any time he is working and he will take the time to provide whatever assistance we need or just carry on a friendly conversation while we're having routine services performed. In our opinion, Kevin has been the ultimate professional sales representative and represents Airport Honda in an outstanding manner.Beyond the sales experience, our service experience has been outstanding as well. Chuck Quiett, Airport Honda's Service Manager, and the entire Service Department have provided outstanding service experiences with all four vehicles and have made sure that we were satisfied with the work that has been performed.We highly recommend Airport Honda as an outstanding dealership from which to purchase a vehicle.

LoyalHonda

19 de jul. de 2015

This is my fourth Honda I have purchased from this dealership, wouldn't go anywhere else. I am a loyal Honda owner both new & used.

pmagtn

15 de jul. de 2015

My mom was looking for a used SUV, for a reasonable price, & with less than 100K miles. Saw one on Craigslist from here on Friday;went out on Saturday to see it;left with it Saturday afternoon. Our salesperson was Henry Love. Car was in detail shop; he drove us over so she could test drive it. he was super nice, and made the entire process as painless and easy as possible. My Mom is very happy with the vehicle. ( it also turned out that we have mutual long time friends)

StalveyAshley

11 de jul. de 2015

My husband & I went to browse for vehicles and ended up leaving wi tn an awesome deal. Our salesman stayed with us all day and made sure we got the best deal available that he could get us. We recommend Henry Love if you ever need an attentive & understanding sales person who won't try and take advantage or leave out details. We had the experience of being tricked at another dealership and this time we knew everything up front...from the dealership and our sales guy. We highly recommend Airport Honda and Henry Love.

Steven

1 de jul. de 2015

I received a mailer once a month about the upgrade program they have. After thinking it over and working the numbers out and deciding on what I would like to have, I went in. I got paired with Dan. I told him what I was looking to do and he immediately went to work trying to find the right car to match my needs. Was very helpful in explaining everything that was new. I went in wanting a 2015 Honda Civic LX the same color as my last one. Unfortunately, the only one they had left, had a spoiler. I wasn't really into the look, so we sat down and discussed the options. Initially we talked about getting one through a dealer trade, but he talked with the sales manager and was able to get me in an EX and keep around the same payment. He was very professional and there wasn't any pressure. John handled my finance paperwork. I know part of the job is to sell warranty packages and GAP coverage, which do have a purpose. I have seen many finance managers at dealers that are very pushy about this, but John was completely opposite. He explained the different packages, but was not pushy. I ended up getting a small maintenance package, that is a great deal in my eyes. It allows me to pay for many maintenance items, that aren't covered under warranty, over time instead of one large payment in the future. I would definitely recommend this place to anyone.

coach

1 de jul. de 2015

Dan Sanford was very knowledgeable about the Honda cars. Answered our questions about the Honda CR/V. No pressure just helpful. Thanks Dan. recommend him for your auto needs. Judy and Gene

Phil

30 de jun. de 2015

Every effort was made to answer my questions honestly, proactively demonstrate to me product features with which I might have an interest, and guide me through the process of purchasing a car with efficiency and professionalism.

BA62

14 de jun. de 2015

Great dealership from sales to finance. Thank You !!!!!!! Return customer for years. New and used. Always going the extra mile to get you the deal that works best for you. Barry and Angelia Sutton

Shelliemae67

7 de jun. de 2015

From the minute we stepped foot on the lot, everything just fell into place. We were treated like family. We have never had a salesman show us every single nook an cranny on a car before! He was simply amazing! So professional and knowledgeable. Everyone took complete care of us and made sure we had everything we needed and wanted. We will never buy a car from anyone anywhere else!

Boughtamini

7 de jun. de 2015

Salesman Henry Love was very patient and attentive. He listened to what I wanted in a car and helped me find it! Mr. Love spent most of his day with me.

hondagirl,kdh9876

4 de jun. de 2015

Daryl and Matt were very nice and pleasant. Worked with me to get a very good deal. They are the best. Would do business with them again.

AKB

2 de jun. de 2015

Matt worked with us to assure that we understood the features of the car we were interested in, was helpful, friendly, and a pleasure to work with.

rctaylor

1 de jun. de 2015

Kevin was fantastic. Incredibly knowledgeable. He took the time to educate me on every front, listened to what I was looking for and helped me find the perfect car. Quick, simple and enjoyable car buying experience!

teacher37849

31 de may. de 2015

We stopped by to look at the size difference between a Civic and Accord. We were looking to buy within the next month to a year. However, after meeting the nicest salesman ever, Bruce Wayne, we decided to test drive. Ultimately, we decided to trade our vehicle that day. What a pleasure! Who says that about a car buying experience? We would recommend Bruce Wayne to anyone. Well done.

Ramona Hodge

30 de may. de 2015

We returned to Airport Honda to purchase a second Pilot because of Chris Denney, Russ Wakeman and Bill Burns! We also like the Honda product but the respect to our needs and time, the service, and the support we receive from these individuals is paramount to the product!

Oksana

20 de may. de 2015

My wife and I visited This Honda Dealership recently to either acquire a used car or possibly to lease. On the lot we were greeted by Matt, the salesperson who was very informative about our product options and thorough on what perhaps would be the best fit for what we were looking for. Matt has a gift of using the human factor, guy next door, approach that made us totally comfortable throughout our experience. There was never no pressure, his persona wins you over.We leased a 2015 Honda Accord LX and I will definitely return to see Matt for our next purchase/lease in the coming year.

consumer

15 de may. de 2015

So I purchased a used vehicle there with no warranty and in less than 24 hours of purchase, there was a major repair needed (roughly $3500). The dealer was nice enough to provide me with a loaner car for but it took them a month to get to the bottom of the issue and get a repair quote. In the end the told me that I was responsible for half the repair bill or I could trade the car in for something else they had. All I can say is that they bullied me into buying another, more expensive vehicle there (it was one I chose) and said the deal of trading would be off the table. They refused to cancel the original deal one day after purchase and said that basically I bought a used car and I was on my own. They won't stand behind anything you purchase and their used car prices are quite higher than any book value and the market. It even recently took over 2 hours to get my oil changed (I had an appointment) and they tried to charge me $10 more than I was quoted. Their business practices are less than ethical and a BBB complaint is being filed. Sales staff seem to be nice and knowledgeable, but they just follow along with the sales manager who will not make any decisions to make the customer happy--they only care about their bottom line and I was sold a vehicle they claimed to be "inspected" and it was definitely not inspected properly or at all. RUN away from Twin City Dealerships and Airport Honda--they are all owned by the same person and are unethical and use bully tactics. The worst part is that sales managers will attempt to make you feel bad for having an issue and attempt to get the sales person involved and twist your words. Do they really think I don't know what I said or what was said to me?? Again, very unethical and I will be happy to speak with anyone about this experience.

slatsl22

14 de may. de 2015

I have lost count of the number of vehicles I have purchased at Airport Honda, and Kevin Coffman has sold every one of them to me! Kevin knows every detail about every car - I have yet to ever ask a question he didn't know the answer! Plus he's always available - he will answer text messages and emails in addition to calls! Kevin even greets me when I bring a car in for service! Given his expertise, it tells you what an excellent dealership Airport Honda is! Otherwise, someone else would snap Kevin up in a heartbeat! Every vehicle purchase at Airport Honda has been a pleasurable experience - everyone is knowledgeable and all the staff expedite the process so one does not have to spend a lifetime filling out paperwork! And Airport Honda doesn't forget you after the sale! The Service Department is top-notch and efficient.My most recent purchase was an Accord. As far as Honda products, I've always driven Accords and CRVs. I've had fantastic results with Honda - feel safe and secure in Honda vehicles. I've also purchased several used trucks from Airport Honda - I just tell Kevin what I'm hoping to find and he notifies me when he tracks one down. It is great the way he can pull from the used car/truck inventory of the other dealerships under the Twin City umbrella!I feel very safe recommending Kevin Coffman and Airport Honda to all my friends!

pjo1234

9 de may. de 2015

I bought my first car at Airport Honda in 1979. My parents and sister have all bought cars there in the past 11 years. I have always been pleased with the service and have loved my cars. I have been to Honda dealerships (outside of Tennessee) with policies that I did not respect (ex. $100 service minimum charges). I have always felt, though, that Airport Honda was on the up and up. I have always been satisfied with the sales experience and service and have been a loyal customer as a result. Today I bought a new Civic at Airport Honda and had a great buying experience. Brett Marriott was super - informative, not pushy. He worked with me to get a deal that I felt good about. As a recent buyer, I would highly recommend Brett Marriott as a salesperson who is responsive and knowledgeable and gives the customer the space and time needed to make an informed decision. Brett listens to what is important to the customer, and I value this, as well as all the time he spent with me to find something that suited my needs.

Spags1085

6 de may. de 2015

They were great fast efficient they listened to what we were looking for in a car and what we wanted our payment to be. Buying a car can be stressful in many ways but at airport honda they make the process easy we have purchased three vehicles from them and would highly recommend them to anyone in the market for a new car.

Honda Buyer?

29 de abr. de 2015

I found a vehicle on the dealer's website and drove to the dealer to see it. I was told that the vehicle was not on the lot, but it would be back from the detailer in a few days when I could test drive it. The day after it was due back to the lot, I had not received word so I emailed the salesman. He finally informed me that the vehicle was already sold by another store.He did not inform me about this when I set up the appointment for the test drive. I never had a chance with that vehicle. If no one else could have test-driven it since it was at the detailer, did someone buy it sight-unseen? I do not appreciate a business that is so loosely run as this one. If I had not taken the proactive step to call the salesman myself, would he ever have gotten back to me about this vehicle?Buyer beware.

HondaFan

27 de abr. de 2015

Kevin Coffman at Airport Honda has handled us with integrity and respect with all four cars we have purchased from him over the years. We appreciate the way he does business and will continue to return to business with him.

SgtMajor

24 de abr. de 2015

Henry Love provided us with exceptional customer service and accomodations from the time we walked on the lot, until he handed us our keys for our new 2015 Honda Acccord Sport. Everyone on the staff was friendly and courteous, and did not rush us out despite it being after 10:00 pm.

pas94

23 de abr. de 2015

Greg and Daryl have been the best carsalesman I've dealt with! Really worked with me to get me the car I wanted and deserved!!

odyssey15lover

20 de abr. de 2015

My husband took our Accord to Airport Honda for an oil change, during the visit our salesman, Kevin Coffman, asked if we were ready for a larger vehicle since we had been doing quite a bit of traveling. We definitely had thought about it but were not sure the timing was right. Kevin crunched the numbers, papers were signed & that is why we keep going back to Airport Honda and Kevin Coffman.

ArmyMI75

16 de abr. de 2015

Just drove away with a new Fit EX. Great deal, excellent customer service and no hard pressure sales tactics. Greg put us in the car we wanted and then got Trustin to work the numbers acceptable to us. thanksRomano & Linda

JudyNDan2gether

16 de abr. de 2015

I took my 2010 Honda Accord LX-P in for an oil change. At that visit I learned about the upgrade program and took a test drive to kill some time. Matt Nitzband was awesome, providing all the details regarding the program and features of the vehicle. I did not feel any pressure to purchase. I came back later that morning with my husband and test drove the 2015 Accord Sport. We had a very positive experience. Matt will be the reason we will recommend Airport Honda to friends and family. My daughter will be in the market for a newer vehicle and Matt is the one we will contact when she's ready. Thanks Matt for helping us out! Your the BEST!

smk92

14 de abr. de 2015

Russ and Homer are the reason I'll keep coming back to Airport Honda. I've purchased two new Hondas in 12 months and purchased a used car a few years ago.

Tina

14 de abr. de 2015

I went there because I got a flyer and not expecting to get a car. They worked miracles! Love the sales team.Josh is awesome!

elvistcb922

2 de abr. de 2015

Kevin Coffman was our sales associate. This is the third vehicle we have purchased from Kevin and the fourth from the dealership. We will most certainly purchase from him in the future. He is honest, trustworthy, and knowledgeable of the vehicles he sells. The finance personnel were friendly and made our buying process easy. Airport Honda is number one!!!

OMWool

1 de abr. de 2015

Although I drove my last Honda for over 17 years, I didn't really expect to buy another Honda. That is, until Kevin Coffman showed me a late model Civic with low mileage, that was within my budget. I think I got a good deal on a great car and I'd definitely recommend Airport Honda, and Kevin. LaMarcus Thompson in Finance was very personable and thorough, and seemed to really enjoy his job.

Diamond MK

31 de mar. de 2015

I went to Airport Honda searching for an suv and ended up buying a 2011Kia Sorrento with low miles for a great deal!!! I dealt with Matt and he was great! I would definitely recommend this dealership and Matt Nitzband to anyone looking for a car!!!

KellyF

23 de mar. de 2015

The car-buying process intimidated and overwhelmed me. Kevin Coffman was encouraging, respectful, and found the perfect car for me. I highly recommend Airport Honda!

atunnell3

21 de mar. de 2015

This is my third car buying experience at airport honda. My salesman was Bob Zeller and he went above and beyond for us. The finance guy, Homer was very friendly and I feel like he wanted us to have a good rate and worked hard for us. I will definately be buying our future cars here and recommend them to our friends.

apoppy

21 de mar. de 2015

The dealer was not high pressure. The deal was good, but trade-in value was lower than expected. Their new owner workshop was excellent. This is the only dealer that has ever offered anything like this. The follow-up by the sales representative has been excellent. Bob Zeller has called several times to see how everything was going, to remind me of the meeting and to tell me my accessory was in. Again, this is something I have never experienced before. Usually once the sale is completed, you never hear from the salesman again. Over all, I have been very pleased with this dealer.

cassibrown4

19 de mar. de 2015

My first "new car" experience was great thanks to Airport Honda!! Greg Tapp was wonderful to work with and kept the choosing and buying process enjoyable rather than stressful.

Sofia

19 de mar. de 2015

Airport Honda made getting my first car an easy and enjoyable experience. I left with the car that was right for me at the price that I needed. The staff members were friendly and helpful and worked with my family on price options. I would certainly recommend Airport Honda to others!

DB

18 de mar. de 2015

This was my second new vehicle from this dealership. We had great experience and was very satisfied. All employees were professional and courteous and answered all our questions and concerns.

Tmille

17 de mar. de 2015

Matt took the time to listen to exactly what I wanted and how much I wanted to spend. He sold me the perfect Honda accord for the right price. Thanks Matt you did an awesome job!

Angie

15 de mar. de 2015

My family had a pleasant experience at Airport Honda when Henry Love helped us. We would highly recommend his salesmanship. He was knowledgeable, helpful and kind to our 6 yo daughter. He even bought her a Sprite from the vending machine after we'd been waiting for a while. Overall, it was a great experience buying our van.

dustyboy2021

15 de mar. de 2015

They really went the extra mile to getting us a payment that we can handle for the car we wanted. We will definitely choose Airport Honda again in the future.

Shonta76

11 de mar. de 2015

They truly went above the call of duty to help us. They are forever friends of our's. Thank you all so much. We are happy

walden

8 de mar. de 2015

This is my second,vehicle,I have bought here . I have also,used the service department. Airport Honda, demarcus thompson and Greg tapp have a customer for,life. I never feel like I'm getting the car salesman mentality and,I always feel like they are meeting my needs. Very happy

Tnquilter

5 de mar. de 2015

We decided it was time to trade cars and contemplated changing from Toyota to Honda. Both good cars. Visited Airport Honda on a Sunday and had a good experience with Greg Tapp. It was closing time so we left but stopped to look at a car one more time when the salesman came by us and said the manager told him to see if we would trade for a certain trade price. We told him we would think about it. When we returned to the dealership the next day, we were told that really wasn't an offer. The new trade difference they offered (by manager Joe and Greg) didn't work for us so we left. Joe called me on Wednesday to check back and we told him we did buy from another dealer. Joe proceeded to blast me for not being fair to his salesman by going somewhere else. Of course we felt he had not been fair to us by not standing by their original offer. We had been warned that this was how they do business but we ignored the warning. We know now. Joe was unprofessional and disrespectful.

Tnquilter13

4 de mar. de 2015

We visiting Airport Honda to look for a new car...changing from Toyota to Honda. Greg Tapp was very nice but we couldn't agree on a deal that Sunday. We left but stopped to look at the car once more. Greg saw us and said his manager wanted to see if they would trade for $xxx would we trade. We told him we would think about it. When we returned on Monday, we were told that wasn't really an offer and they new trading difference was much higher. We tried working something out with Greg and manager Joe but couldn't come to a number we wanted. On Wednesday, Joe called to check back and proceed to blast me when I told him we bought at another Honda dealer for a lower price. He said we were unfair to his salesman by going somewhere else for a few hundred dollars. We think they were unfair by not honoring their original "offer". We were warned this would happen at this dealership...I guess it was true. Joe was unprofessional and disrespectful.

asundeen88

1 de mar. de 2015

I wanted a Honda and after a bankruptcy and poor credit that I'm trying to build they really worked with me. Hopefully after 2 years I'll be able to cone back and get a new Honda.

ktbug1691

28 de feb. de 2015

I could not have asked for a better first car buying experience. Kevin Coffman took excellent care of not only my needs but also the needs of my caring, yet worrisome, family. I would recommend buying New, Used and Trade-In cars from this dealership any day. Homer Hart educated me on financing, and Chris Denny made sure I got the best bang for my buck. I hope every car buying experience is as painless and fun as this one was. Thank you for all of your help, Airport Honda!

Katie

27 de feb. de 2015

I had a great experience here. I found a cheap afforadable car that is great on gas and has low gas mileage. It only took around 10 minutes to find it!

rdeaderick32

24 de feb. de 2015

I have ALWAYS had an excellent experience purchasing my Honda vehicles from Airport Honda. Manager Chris Denney, salesman, Kevin Coffman, finance manger,LeMarcus Thompson are top notch! Chris personally made a point to thank my wife and I for our purchase and loyalty through the years. Kevin Coffman has been the only salesman that we have worked with and ALWAYS goes above and beyond to makes us comfortable...No high pressure tactics, just good professional salesmanship. He took extra time after the purchase to explain any questions with our new vehicle and even programmed our phones and garage door opener for us. Kevin has never missed sending a card on each of our birthdays and Christmas! Again, really a pleasure! LeMarcus Thompson,a former player with the University of Tennessee Volunteers and Atlanta Falcons football teams, is one of the most pleasant and polite persons we've ever met and walked us through the finance process with integrity and professionalism. Airport Honda is the only choice for us when purchasing our Honda!Charles & Karen Deaderick

bebah787

24 de feb. de 2015

Great team work and communication, i highly recommend this dealership Henry love is an amazing salesman i am blessed to have such a great team working with this purchase.he will do anything that is possible to make you walk out that door happy as can be.

Jnelle

23 de feb. de 2015

They guys were great, I've never felt more welcome. This was my first experience purchasing a car and it's definitely one I wouldn't mind reliving!

DSJW

20 de feb. de 2015

Just bought our second Pilot from Kevin Coffman! Incredible attention to detail and answered all our questions with patients! Overall great experience! Love my new Honda!

lnalvgd

20 de feb. de 2015

Thank you Daryl, Brett and LaMarcus for all your help in finding the right car for my trade in. I really love my Ford Fusion!

hillbilly607

16 de feb. de 2015

Having bought two vehicles at another dealership because of problems with Airport Honda several years ago, we decided to try again. We dealt with Dan Sanford and when we said we were looking to buy in the future, he said he understood and did not attempt to apply any pressure. We had several short talks during visits to service my Odyssey. He only requested that when we were ready to give him a chance to quote.When we were ready and notified him, everything went very well. Dan was always pleasant, understanding and factual with the sale.

Walland Bob

15 de feb. de 2015

Dan Sanford met me in the lot and at first I thought he was another customer. No pressure; just friendly conversation and all the information I needed. Can not imagine buying my Honda Fit at any other Honda dealer. Thanks Dan.

Maryvilleowner

14 de feb. de 2015

Bought a new car from Matt/Mark. Very easy experience and great to do business with. They by far had the best deal around. Would recommend to anyone. Ill be a repeat customer.

Hondaman

12 de feb. de 2015

I thought I would check out Airport Honda on the recommendation of someone from church. Upon arriving at the dealership I had the good fourtune to meet a saleman named Bob Zeller. Thus guy is the best salesperson I have ever dealt with. Bob was very attentive to my car needs, listen to what I wanted, help me to see how additional equipment might be helpful (but didn't push anything) and then got the car I wanted. Once we settled on the car, Bob suggested I do some online research, before we talked price, including if I found a good price online, to print that price/deal and bring it into his sale manager. With price in hand, as Bob suggested, the manager came around. I got the car I wanted, equipped the way I wanted, at the price I wanted. Thanks Airport honda and particularly Bob.

beardenps

10 de feb. de 2015

I was most impressed by my interaction with Floyd Glenn. The questions that he asked showed that he cared as much about the customer making the right decision and finding the right vehicle as he did about making the sale. I highly recommend him to anyone looking for a new vehicle, whether you are a first time buyer or just looking for that next pleasure vehicle.

gb737

6 de feb. de 2015

I spent the day working with Russ, and he was exceptional and delivery exemplary customer service. He was determined build a win-win deal and John topped everything off by finding the best financing options for me to choose from.

rlillard72

4 de feb. de 2015

Salesperson Jay Haynes made the car buying process an enjoyable one instead of a stressful one. He was very knowledgeable, friendly, and answered all my questions and concerns with a smile. This is our third car from him, so we trusted him. I was in a situation, and he helped my wife and I find the car we needed at a price we could handle. Thanks again Jay!

Dwayne Franklin

29 de ene. de 2015

Gregg made our experience of buying a vehicle one that was stress free. I definitely would recommend him to everyone because of my experience with him. He is very professional in all aspects of completing the purchase of vehicle.

Lbf89

29 de ene. de 2015

Greg made the experience flow right along quite nicely. Was easy to work with and despite me being difficult never seem to get flustered. Highly recommend!

burch20

29 de ene. de 2015

Mark Morgan helped us get into a new accord sport; great salesman; not pushy at all and easy to work with. Would highly recommend Mark!

HML

26 de ene. de 2015

Henry Love listened to what we needed in a vehicle and only showed us cars that would fit those needs. He was very patient and did not try to "sell" us something we did not want or did not fit our budget. He has followed up with me several times since we purchased the vehicle to make sure we are happy with it and are not having any problems. He is the best salesperson I have ever worked with in selecting and purchasing a vehicle.

Pratsboys3

26 de ene. de 2015

Drove one Honda couldn't get deal worked. Henry called me back and got deal on another Honda. We needed a certain price and the second van they could work to that price.

Lafwaf

25 de ene. de 2015

Henry was great to work with. I just came in to get my oil changed and left with a new car. Very awesome to work with. He knew exactly which car and features I wanted! Homer was very nice and professional with my financing.

NevMC

24 de ene. de 2015

I have leased 4 cars in the last 8-9 years. The last 3 have been through Greg Tapp. I keep going back to Greg because he doesn't give me a "smoke & mirrors sales pitch". He shoots everything "straight" from the start. He knows the product. He answers my questions. We crunch the numbers... and we're done. Buying or leasing a car really can be that easy... if you have the right sales person!

Wd0345

24 de ene. de 2015

Very friendly dealership with very attentive sales staff. We were especially impressed with salesperson Matt Nitzband who was very honest and straightforward. LaMarcus Thompson who handled the finance portion was impressive.

anbrowning21

24 de ene. de 2015

Great experience for buying our honda minivan!! Henry Love was wonderful...they were actually willing to negotiate!! I actually chose them over cookeville honda! I wish we loved closer because we would definitely go to airport honda for everything!

Mel

23 de ene. de 2015

If you are in the market for a honda, give Bruce Wayne a try! He listened carefully to my wants and needs, and provided me with several vehicle options. His low key style and determination to find what I was looking for resulted in my purchase of my perfect Honda!

Jimmy Hurley

23 de ene. de 2015

I am very pleased with my experience with Matt Kitzband and the rest of the Airport Honda staff. I feel I got a fair price for my CR-V, and Matt's friendly and thorough customer service made the process pleasant. Love my certified CR-V as well.

sundber

22 de ene. de 2015

It has been 5 years since I purchased a new car-I was not looking forward to it at all !I was very impressed with all the people I spoke to. Greg Tapp made me feel at ease along with Dan Sanford. I worked mainly with Dan and found him to forth coming with all the answers to my many questions.His patience fielding my wants and not wants was a "Breath of Fresh Air". I made several trips to the dealer and each time I satisfied when I left. Yes i bought a Honda from them, I don't feel like they "Sold ". To sum it up-I glad I stopped by to get some information...And returned

Kris4

21 de ene. de 2015

Mark Morgan helped me so much on buying my first car! He listened to every detail I wanted and found me the most perfect Scion tC! He was very friendly, helpful, and hardworking! Mark treats you like you are apart of his family,not just somebody buying a car! I was very pleased, and recommend everybody to go see him!!

Splinter

20 de ene. de 2015

Both the sales staff and the service department are top notch. Mark Morgan pays close attention to all details and makes you feel like family. GREAT dealership!

Lisa Bryant

20 de ene. de 2015

Thank you Greg Tapp for the awesome experience. Greg is very knowledgable on the Honda's. I was there on Thursday evening and he was very patient and showed me several vehicles and I test drove 3 of the vehicles. I will purchase my next vehicle from Airport Honda - Greg Tapp. Greg is the best salesman I have ever dealt with and I have purchased several cars in my life time. Greg Tapp deserves an (At a Boy) for the great salesman he is.

Mbean1131

17 de ene. de 2015

We had a pleasant experience at Airport Honda. Thank you all for your help. We are very pleased with our CR-V. Matt was helpful and easy to work with.

frank

16 de ene. de 2015

Thank you Airport Honda/ Greg M. for another purchase. This was the 4th vehicle I've purchased from your dealership and I am pleased with my choice. I have worked with Greg on all deals and he has been patient and helpful every time. John P. worked with us to get the best rate and ensure our vehicle would be well protected into the future. Thanks again, Hope to see you on future needs.

Troy

10 de ene. de 2015

This dealership was awesome. Especially the car salesman that I dealt with which was Dan Sanford. If you are every at this dealership be sure to ask for Dan. He is the best salesman I have ever dealt with and I highly recommend him to anyone!!!

Katie Olsovsky

9 de ene. de 2015

I just love our dealer! He is so understanding & patient & he goes beyond his job to make sure his customers are happy! Thank you Jay Haynes for taking such good care of us :)

amitai

4 de ene. de 2015

This is my 3rd vehicle from Airport Honda, only for upgrade reasons and buying my son a car. I even had my husband convinced to go back and get him a Honda, and that didn't take much convincing. He was with me the first time and it was a very delightful experience. I have had bad sales experiences in the past and was afraid to deal with a dealership again. I gave Airport Honda and Kevin Coffman my last trust in a car dealer and they did not disappoint!

Khall2

2 de ene. de 2015

This is the 5th car I have purchased from this dealership and sales person. I always have a great experience with all of the staff I come in contact with. It is always a pleasure to do business with people that genuinely care about their customers. I would recommend this dealership to anyone looking to buy a new car.

Kenny Mize

1 de ene. de 2015

Kevin took time to work with us when other dealers wouldn't. Got me in the car I wanted plus more! This is the second Honda we have purchased through Airport Honda, and gladly recommend them to anyone! If you are in the market for a car, don't hesitate to go to Airport Honda, and ask for Kevin! Up front, honest, and knowledgable!

Lee

29 de dic. de 2014

My salesman at Airport Honda was Kevin Coffman. He was absolutely wonderful! He was very knowledgeable about the Accord that I was interested in purchasing. He went over every inch of it before asking me to test drive; the car was everything he said it would be! He was very personable and made sure I was comfortable with my decision to purchase; no pressure, which I really appreciated. I highly recommend Kevin to anyone that is interested in purchasing a car. He is the best!

Mcunningham12

2 de dic. de 2014

My salesman was Kevin Coffman and my experience from start to finish was top notch. Kevin made sure I was comfortable with my new car and explained every detail in full. He was very personable and it was such a great experience throughout the entire process. From the General Manager to the finance department I walked away feeling confident and very excited about my new car. The staff and Kevin made me feel welcomed and I will be purchasing my cars from there for years to come.

Connie Payne

11 de nov. de 2014

We have purchased a lot of vehicles, but we have NEVER had the experience we had today at Airport Honda. Kevin Coffman made an appointment with us, LISTENED to us, didn't pull the "let me go talk to my manager" BS 13 times, and we drove off with a new vehicle 3 hours later. This man knows his vehicles! He went over every inch of the car, made sure we took it for a long test drive over various conditions and roads, gave us ample opportunity to ask questions, and never ONCE did we feel like we were getting the run around. It was really a great experience, and we HIGHLY recommend this dealership AND Kevin.

Dj Stubblefield

6 de nov. de 2014

Airport Honda is the place to get your new or used car. My salesmen was Brett Marriott and he is the man. Never made me feel pressured to make the deal. He did everything i asked and more. I highly recommend going to see him.

vanessaburleson

1 de nov. de 2014

we came in expecting to look at a couple of cars and then looking else where. However, Troy was very upfront and honest with us; he was very personable and made us feel very comfortable. He was very patient and showed us a lot more vehicles than I thought we would look at. He really listened to what we said about each, trying to find the right car for us. we left in our new car and are very happy with the choice we made and service we received. we will absolutely be recommending Troy and Airport Honda!

mindlea

1 de nov. de 2014

Our family has purchased a total of 5 vehicles from Kevin Coffman at Airport Honda. Our sevice experience has been outstanding. We have dealt with Kevin Coffman each time. He simplies the car buying experience and guides you through to find the perfect car. His integrity is beyond question. In fact, my son came in ready to buy a car off their website and Kevin patiently explained why that particular choice was not in his best interest and put him in a reliable and affordable car that my son loves. Today we just purchased a car, and feel like we got a real value. The financing was explained in terms anyone could understand, fit our budget, and is ultimately going to save us a substantial amount of money. Their service department is fast, reliable and affordable. We would highly recommend Airport Honda to anybody looking to buy a new or used vehicle.

elgordocube

28 de oct. de 2014

I really went in with low expectations of coming out with a car. I was completely wrong. The service was awesome. Kevin Coffman took care of me and made me feel as if I had known him for years. He explains everything in detail and walks you through everything so that you can drive away and you know your car in and out. I can truthfully say that Airport Honda will have my business and recommendations because of Kevin.

mathace04

27 de oct. de 2014

I came in fully expecting to leave not thinking they would be able to match what I was willing to offer. However, I was way off. They were able to work with my numbers and figures and get a deal signed. I was impressed at how willing they were to work with me to see that all parties involved were happy. Nice job. I would recommend them to anyone.

blamb82

25 de oct. de 2014

Came in with great friendly service. Very professional. I would recommend anyone wanting a new car to come and buy with airport honda. Greg Tapp was a great sales person.very nice guy an pushed for customer service.

wjohnsonjr

19 de oct. de 2014

I have depended on Airport Honda since 1978. I am not a savvy negotiator and at Airport Honda I don't have to be because I know they will help me with the best deal they can offer and still keep their doors open. Trust and dependability are important to me and I feel like Chris Denny cares about my unique needs. After the first sales associate left Airport Honda, Chris was quick to choose Kevin Coffman to assist me. I have never looked back. Kevin has helped me choose probably more than 5-6 vehicles. The reviews by his customers are all true and I can add very little to their praises. However, there is one thing Kevin does that no other sales person I have ever had has done: he remembers what you want. Even if you don't make a deal with him initially, he will call you when he finds the vehicle and deal for you. For example, the first time I met Kevin, I was an Accord guy. We couldn't get the numbers to work, but in a month, Kevin called and said a CRV came in from a couple who swapped out for a Pilot. I went to look at it and knew instantly the deal and the car were what I wanted. I have referred many friends and colleagues to Kevin and they all come back and say they were impressed. You will be too.

rgrubb21

17 de oct. de 2014

Kevin was extremely helpful and focused on what I wanted. Thanks for explaining my options and working to get me a good and fair deal. He worked around my schedule and got me what I was looking for.

Dldensmore

5 de oct. de 2014

Just bought a Honda Pilot from Bob Zeller. I went back three different times after looking around to see if I could find a better car and price. Bob was never pushy or inpatient with me, even after three different visits. Over the period of two weeks I went back because I could not find a better car, price, or friendly sales person than Bob. I would highly recommend him, great experience!!

zbugii

2 de oct. de 2014

Enjoyed working with Greg Tapp. He made the dreaded buying a vehicle process a nice experience. We have bought a Honda from all three east Tennessee dealers and would definitely say Airport Honda was the best.

jillholland

30 de sep. de 2014

I recently had to buy a "new to me" vehicle and was not looking forward to it. I am a schoolteacher and have two children in college so my income is limited.I am so thrilled that a co-worker recommended Airport Honda in Alcoa. Russ Wakeman, in car sales, worked diligently to find me exactly what I wanted and at the car payment that completely met my financial needs. Tim Bowers and Homer in financing took time and care to work with my budget and financing. Their knowledge and expertise is exemplary! Greg McGuire, the sales manager, also aided in my purchase and made me feel secure about the purchase which is so important to a single mom.I have recommended Airport Honda to everyone at school as well as friends and family. It is so comforting to know that we have a knowlegeable, caring, and helpful dealership in our area. This kind of stellar service is extremely rare and I will be a loyal customer.Thanks Airport Honda for my beautiful Honda CRV!Sincerely,Mary Jill Holland

rebeccaport

29 de sep. de 2014

I have always dreaded buying vehicles due to the time involved. This time was very different. I called my salesperson, Mark Morgan and told him exactly what I was looking for and he was able to locate it the same day. He was acurate in giving me information and was able to accomodate my work schedule. It was all easy and he took all the anxiety out of buying a car. Will definetly use him and Airport Honda again in the future!

allyson.harris.16

27 de sep. de 2014

I will recommend Henry Love to anyone! He was very PATIENT, courteous, and FUN to work with. I DON'T like the "buying a car" process. AT ALL. Henry made it easier.Thanks, Henry!

Nancy S.

26 de sep. de 2014

Everyone here was very friendly and helpful! This was our first time buying a car and I unfortunately had an extreme migraine and they accommodated me so well. They made everything as quick and simple as possible. Both Henry Love and Homer from Finances were EXCELLENT!! We will be coming back for future car purchases!!

robynmoore40

17 de sep. de 2014

This was my 4th Honda. A purchase I never intended to make but totaled my 3rd Honda. There is no better Honda on the planet than Airport Honda! My entire deal took 45 mins. Kevin Coffman is the man! There's not a question you can ask that he doesn't have the answer for! Love this place!The entire staff is awesome!

Clover1977

13 de sep. de 2014

New car purchase was very smooth, easiest ever. Billy & Homer were very accommodating. I only purchase Honda's. Best Customer Service!!!! 5 Star all around!!!

madmoo

10 de sep. de 2014

Bob was very nice, personable, and very knowledgeable of the vehicles. He was patient with me in deciding on a car. I look forward to great customer service when bringing my vehicle in for maintenance. Corey was very friendly also and made the financing quick and easy.

sydsstory

6 de sep. de 2014

Henry Love was extremely nice and professional. Mr. Love was helpful and energetic. Made my experience amazing and fun. He was a very genuine person who had both his companies and my best interest in purchasing a car that would fit my needs, budget and wants. He found me a car that I absolutely love and I am extremely pleased with. Overall couldn't have wished for a better result.

rpanzera

6 de sep. de 2014

Kevin thoroughly explained everything about the car, and answered all my questions. I was able to get in and out quickly, and got a great price on my new car.

HARJIT43

5 de sep. de 2014

BOB is highly experienced person and friendly, patient, and full of professionalism. I just went to check the price Honda CRV-EX. However, BOB's professionalism, dealing, and offer of a price that I was looking for, made me buy the car. In addition to price, I look for a future long term trust, customer service, and behavior of the salesperson. This was my best experience and within 10 minutes I bought the car. Corey High, is also a nice finance guy and within 3 minutes, I had the car key and papers in my hand. NO hassle, not much paperwork, and not many questions.Trustin is also a very friendly man.

Kelli Hinkle

5 de sep. de 2014

I have now bought 2 cars from Airport Honda and have worked with Tim Bowers on both of them. We live over an hour away and in another state. We had such a good experience with Tim the first time, that we made a point to travel back to Knoxville because we knew that Tim would do his best to make sure that we received excellent service. He made us feel like we were his top priority. His honesty and integrity are second to none. I would definately refer my friends and family to him.

Betsy Fleming

2 de sep. de 2014

Kevin Coffman and the rest of the team at Airport Honda really go above and beyond. I referred my mother to Kevin and am so glad I did, she was so well taken care of and couldnt be happier with her purchase. Kevin made the whole experience a very comfortable and positive one! Highly recommend!

Laura Ash

2 de sep. de 2014

I have sent numerous friends, family members and customers to Kevin for their car buying needs and he has always exceeded their expectations. Kevin doesn't pressure you and he also helps you to find the exact car to fit your needs. I bought my own car from Kevin and it was the best car buying experience I've had. I can't recommend him enough. Buy your cars from Kevin!

Perry Windle III

2 de sep. de 2014

I have bought cars myself and referred friends to buy automobiles from Kevin Coffman at Airport Honda.I highly reccomend Kevin for all you automotive needs.Kevin is very honest,knowledgable and helpful in all that he does .Let Kevin help you.

bstadskillz0331

1 de sep. de 2014

We bought an accord here. We had great customer service. Dan Sanford is really nice! Corey High is nice as well, in fact everybody that we met here is nice. We love our car too! :-)

combs322

27 de ago. de 2014

I took my 17 year old son to Airport Honda to buy his first car. I went there because I had over the years purchased 3 Hondas, and had always been treated with the utmost respect and level of professionalism I had not received at other dealerships, even Honda ones. A friend had recommended we work with Russ Wakeman, so we asked for him and he immediately met us and went over and above to try and find the best used Honda for my son. He walked from one end of that lot to the other trying to find the best car. He was not pushy nor trying to sell us a car that would not be in my son's best interest over the years. We finally asked him about a new car. He walked from one of that lot to the other end with my son looking for the right car. He allowed us to drive any car we were interested in. When my son described the kind of car he wanted Russ immediately went and found that car and then drove us to where the car was so we did not have to walk on an extremely hot day. We did purchase the new car and are extremely satisfied with every aspect of our experience with Russ and the other staff there at Airport Honda.I have to say that I was impressed with Russ's level of knowledge and professionalism throughout the entire experience. He not only made us feel confident that we made the right choice on the day of our purchase, but he has followed up with us on 3 occasions since that date. I recommend Russ to anyone interested in a car and I hope he is still there when I am ready to purchase a another car for myself. Thanks Russ, Your Great.

Jbreeden99

27 de ago. de 2014

We have bought our last three Hondas from here, and we only do business with Kevin Coffman. Straight forward, no gimmicks! We highly recommend him as your sales associate on your next Honda. We were in and out of there, with a new car, in 2 1/2 hours! No exaggeration! I also appreciate the guys in the service department when we get our Honda maintenenced. They don't try to get us to buy something we don't need Thank you, Airport Honda! And thank you, Kevin Coffman!

Dcorn27

17 de ago. de 2014

We purchased a 2011 Honda accord and got the pleasure to work with Lin Orr. Lin made our experience fun, easy and exciting. Lin was very honest and helpful through the whole process all the way through. glad we got the opportunity to meet and work with Lin. I would recommend working with him to anyone. We are very happy with our car and the salesman. Great place.

don mcneely

16 de ago. de 2014

Contacted Mr Ryback (internet sales) about 2014 civic Cash deal. He was so rude. and basically called me liar. I bought same car from Rusty Wallace and I would not ever recommend this man to anyone.

michelle.anningson

16 de ago. de 2014

I just purchased my 15th car - a 2014 Honda CRV, but it is my 1st car purchase from Airport Honda. This is the first time I have actually enjoyed the experience and drove off the lot and said WOW that was easy! As a female, buying a car can be painful, but not at Airport Honda. The dealership is inviting and friendly from the second you pull up to the dealership, which made the experience fun, fast, and easy! My salesperson Kevin (who is beyond awesome) asked me all the right questions and listened to what I said to figure out exactly what my needs were and then put me in the perfect vehicle for ME! I couldn't ask for a better customer experience, 5 stars isn't enough for this dealership! I will never buy a car anywhere else, EVER and neither should you! Thank you Airport Honda!

Lowej2

13 de ago. de 2014

I recently purchased a used Accord for my son's first car. Everyone from the sales staff to management to Financing to the service department was very courteous and professional. We took the car back to have it detailed and they did a full safety and maintenance inspection on it and corrected several items for us. It is refreshing to know that customer satisfaction is everyone's priority at this dealership. I would highly recommend them and will do business with them again in the future.

LRSHA

31 de jul. de 2014

Purchased a 2003 used Honda Pilot 10 years ago--got excellent service out of it. I took it in for repairs which turned out to be too extensive. I traded it in for a used 2010 Toyota Highlander.My experience with the Honda service department over the years has been excellent.I was very pleased with my recent experience in working with the Used car department to purchase the Toyota. The sales representative, Lin Orr was professional, friendly , and courteous ( and patient I might add) and went out of his way answering my questions and showing me all the vehicles I wanted to test drive, and I am very pleased with the car. The financial representative, Cory High, was also friendly and professional. He explained everything fully .

frankie martinez

31 de jul. de 2014

James Paul helped me find a great reliable work vehicle. He is a honest individual, who answered all my questions. The best experience I've had. I totally recommend him.

omoeller

31 de jul. de 2014

Great customer service, the employee we worked with was great! Very knowledgeable, and listened to what we wanted. Very thorough and pleasant, easy to work with!

admnmonkey

31 de jul. de 2014

The folks at Airport Honda have been my go to dealership since 2011. I purchased a new Honda from them back then and 40k miles later it was naturally still going strong. The superior folks in their Service Department took care of every scheduled maintenance with a friendly professional attitude and an amazing attention to every detail. When the 2015's came out I decided it was time to upgrade and get a few new features, so I dropped in and spoke with James about the new models and the options available. He was patient throughout all of my questions as well as my request to test drive two different vehicles. His knowledge of the vehicles and the available options was exceptional. And his dedication to making sure I was getting into the right vehicle for my needs acted as an indispensable guide for my decision. Since I was after a particular set of options, the vehicle I wanted wasn't available on the lot. This was expected of course. They checked the inventory and had my new vehicle available within a week. Amazingly efficient service all the way around. I took ownership of my new 2015 and I've been absolutely overjoyed with it every mile since. It's awesome knowing I have the reliability and safety of a Honda and the exceptional support of of all the folks at Airport Honda in Alcoa.

teresansharp

30 de jul. de 2014

Great People, Great Service and would definitely recommend anyone to do business here. Will go above and beyond to work with and provide customer satisfaction.

TRPayne

29 de jul. de 2014

We've bought two vehicles from Kevin now, and couldn't be happier! The car buying experiment has been pleasant and the service after the sale is second to none.. Thank you!

Bebe Gillooly

28 de jul. de 2014

What an eye opening experience! Who knew you could be treated so well by a sales executive?! Kevin Coffmann was extremely knowledgable, helpful, patient, and thoughtful. He treated us like royalty ( which we are far from!) and was true to his word on all he offered. Corey High was efficient and to the point. And lastly, Chris Denny was gracious and generous. In my many years of purchasing vehicles, I have never enjoyed working with a better dealership.

Kyker2014

26 de jul. de 2014

We have never been disappointed with our purchases from airport honda. Greg Tapp, the sales manager and Homer really took care of us today (7/26/14) as they always have before. We have purchased several vehicles from them and we will continue to do so in the future! I will always recommend Greg to our friends and family, he's definitely the best in sales and has become someone we call a friend! - Mark & Julie Kyker

roxannajones

22 de jul. de 2014

I have leased from Airport Honda for years and Kevin Coffman has done at least the last 3 transactions. He is professional, friendly, honest and incredibly patient! I trust him completely and feel quite certain that I will go back to him in the future. Airport Honda ALWAYS goes above and beyond to help me in my transportation needs. I HIGHLY recommend Kevin and Airport Honda to anyone looking for a quality car and quality service.

gjudkins

22 de jul. de 2014

We have purchased from Dan Sanford at Airport Honda before and plan on doing so again the next time. They helped us find exactly what we were looking for quickly and at a fair price. I really like their no-nonsense approach. Thanks again!

httytddy

16 de jul. de 2014

Lin Orr was friendly, courteous, and very easy to work with. Much appreciated! Overall a good experience. I would recommend him as well as Airport Honda to others.Stan Bennett

Mary Brackins

9 de jul. de 2014

Truly a very pleasing experience to deal with Brett Marriott and Homer Hart. I'm a single mom with a very demanding job and didn't have a lot of time to sit around the dealership. I told the sales person, Brett Marriott, what I was looking for and he went straight to work on it. Homer Hart in Finance also worked very diligently to get me where I needed payment and price wise. Both Brett and Homer were very friendly and courteous and provided the utmost professional atmosphere. I am not "technical" at all, however, Brett explained the new functions in my Honda Accord to me in detail and before I left the dealership I knew how to use every "gadget" in my car.I will whole-heartedly recommend Airport Honda along with Brett Marriott and Homer Hart to all my friends and family.Thank you Brett and Homer for making this a great experience!Sincerely, Mary Brackins

lori keele

8 de jul. de 2014

HENRY KNOWS HIS JOB WELL AND TOOK EVERY MEASURE TO MAKE SURE I GOT WHAT I WANTED AND NOTHING LESS ..WOULD BUY NOTHING BUT HONDA!!!

Kelseylamb

3 de jul. de 2014

Stellar service from Billy Morton. I had a complicated situation and he took the time to get all the info and get me what I wanted. I have now switched from west side honda to airport honda.

ALBolton

1 de jul. de 2014

LaMarcus Thompson was friendly and professional. He thoroughly explained the benefits and features of owning a CR-V. Trustin Hampton was respectful and interested in making a sale with us. We have already recommended the dealership to our family. It reminded me of purchasing my first new Accord about 25 years ago at this same location.

TraceyDCooper

30 de jun. de 2014

Love Airport Honda. Have bought 3 vehicles from him because of his product knowledge and professionalism. The service department is A+ . Chris Denny is great to make my dream car affordable every time. All employees are willing to help or answer questions. Will never buy or lease anything but a Honda. Great mileage, affordable price, and my car looks classy.

wdryja

22 de jun. de 2014

Dan Sanford was extremely helpful in walking us through the process of purchasing. It was my Fiance's and I's first time purchasing a car and after doing months of research we decided to buy a new Honda Civic. We went to another local Honda dealer and their lack of customer service caused us to stop the process and look elsewhere. After waiting a few weeks we decided to see if we would have better luck at Airport Honda. Homer Hart was able to get us within the monthly payment budget we wanted at a price we felt was fair. We will be recommending Airport Honda and more specifically Dan Sanford to any of our friends and family that are in the market for a new car.

SSole76

19 de jun. de 2014

This dealership found the car I wanted fast. I received good offer on my trade in and the transaction went fast. LaMarcus Thompson is courteous and easy to work with.

Rbruce61

17 de jun. de 2014

James Paul helped our family with our recent purchase of a used Honda. James is friendly, knowledgable, and listens to the customer. Great buying experience.

Jbruce7

13 de jun. de 2014

James was very friendly and honest. There was no pressure. A very nice experience. He was also very negotiable on price. All of the employees and staff very customer friendly.

jerrylawson39

12 de jun. de 2014

Billy Morton was our salesman at Airport Honda and I couldn't be happier. My wife loves her new civic and Billy made the process easy and painless. We brought my wife's co worker back this weekend. When it ia time to trade in my truck there is no doubt Billy is who Ill call.

cmjohnson15

11 de jun. de 2014

Buying a car is a difficult decision. It's one I don't take lightly, and I spend a great deal of effort and time crunching numbers, driving cars, and narrowing my search. I don't buy cars often and I rarely buy new although I have done it. So, I have some comparative experiences to use. This was not my best overall experience, but in the end, I got the car I wanted and was within $300 of the price I had determined I would pay. At one point, I was very frustrated with the process, but the salesman who was Lin Orr, made the difference for me. He understood I had done my homework, and didn't attempt to disrespect me with Sticker Price (which was $1k more than the internet price already) and bottom dollar for my trade. He did his job, and brought me that price in the beginning, but he sat on my side of the table when the other two managers tried to tell me the same thing. He did a good job and he's the reason I still purchased the car from Airport Honda when they called me back on Monday with a fair offer. The dealership left my gas tank empty when I picked up the car which was surprising and another reason for the overall just "ok" experience.

Astaton

8 de jun. de 2014

Billy was more than helpful. He helped me find a car that fit my needs and would be worth the price. I will refer everyone I know to Honda to see Billy. Thanks again!

ltmyers

7 de jun. de 2014

This dealership is absolutely amazing and exceeds my expectations every time I visit. Today, I went in to ask about my lease which is coming to an end in a few months, and find out what options were available to me. I stress out whenever the time comes to buy or lease a new car. However, Airport Honda has changed my attitude toward this with the great service I continue to receive from the hardworking, polite, and professional staff there. This was my second time working with Kevin Coffman since he helped me when I leased a new Civic almost three years ago, and today was the first time I have worked with Floyd Glenn. Both consultants are very easy to deal with and make the experience of having to buy a new car much more enjoyable! I drove away feeling completely knowledgeable about my new 2014 Honda Civic and the lease I had signed. I will continue to be a loyal customer to Airport Honda! Because of Kevin's follow up calls, emails, holiday cards and calls to let me know when deals are going on, I went back to Airport Honda to get my next car. Ask for Kevin or Floyd when you are looking into buying a new car. You will not regret it. I am an extremely satisfied and happy customer who will be back next time!! Thanks Airport Honda for providing us with the best!!~Lori

10Ncounting

4 de jun. de 2014

Floyd called me and said that I should come look at the new Hondas. My civic is only 2 years old and I really didn't see the need to get a new car, but Floyd has given me some great deals in the past so I agreed to stop by and "look". Took a test drive of the new civic...a little more pickup than my '12, better holding on the hills, nice backup camera. Handles as well as my 12 or maybe a smudge better. So we get back and I say...do your magic. A little later I'm looking at a deal that gets me a new car with 38000 fewer miles, and gap insurance and a lower payment than my old car. Bottom line, I like my new red civic...alot.

PGutr

3 de jun. de 2014

This is the second time we have purchased a vehicle from Airport Honda and Sales Person Kevin Coffman. Kevin is absolutely wonderful to work with. He is very professional, very genuine and a truly honest, nice guy. He is extremely knowledgeable about all Honda vehicles and explains everything very well. He makes you feel very comfortable and does not put any pressure on you to buy. The next car we buy, we will buy from Kevin again. Homer Hart was our finance guy, and he too was very friendly and very professional. He made the financing process very easy. General Manager Chris Denny is very nice and helpful also and he makes you feel welcome at Airport Honda. The entire dealership is very friendly from the time you walk through the door until you leave.

estherking

2 de jun. de 2014

Excellent service!!! James and Trustin went above and beyond to meet all my needs in helping make the car buying experience as easy as possible.

KimNJess

2 de jun. de 2014

Truly one of the best experience I've ever had at any dealership. Lamarcus was extremely polite and professional. I went in there completely unnerved, expecting the worst. Lamarcus made us feel comfortable and had us laughing the entire time. He also doesn't mind if you blast the stereo during the test drive! He got us the best deal and wasn't a "pushy" salesman. I went in there already knowing what I wanted to look at, mh price range and what I could afford and that is what he showed me. Love this man and his sales tactics! Would recommend everyone come to Airport Honda and ask for Lamarcus if you're looking for a fantastic deal, no pushy sales and a beautiful, clean used car!! I will always bring my business to Airport Honda! Thank you, Lamarcus, for making this car buying experience so amazing!! Go Vols! :)

RANDYPAYNE

31 de may. de 2014

TALK ABOUT A GREAT SALESMAN JAMES PAUL,WOW YOU GUYS NEED TO STAFF EVERONE LIKE HIM.THIS MAN LISTENS WORKS HARD AND IS A JOY TO BE AROUND.I WOULD GO AS FAR TO SAY,IT WOULD BE GREAT TO BE FRIENDS WITH HIM OUT SIDE OF THE BUYING A CAR FROM HIM.THANKS JAMES FOR A 110 PERCENT EFFORT. RANDY PAYNE

quakquak

30 de may. de 2014

This was the best car buying experience we have had. Thank you guys! Trustin and Dan were wonderful to work with. Homer was very helpful to us.

danbaker3

28 de may. de 2014

We had a great buying experience at Airport Honda. James Paul made the process easy. Our new Odyssey was found quickly and we left very satisfied with our experience.

JerryJ1974

28 de may. de 2014

James Paul was relentless in helping us to find the right vehicle to suit our needs. We looked at several vehicles and when we said No, there was no hesitation as we just moved to the next one until we found the one that was EXACTLY what we were looking for! He was awesome and I would HIGHLY reccommend him as a salesman and Airport Honda as a dealership.

KatyLuther

28 de may. de 2014

Bob Zeller was my salesman and the experience of buying a car became painless. He allowed me to try the cars I wanted plus he had one or two lined up for me. He was very knowledgeable about all Hondas and was very professional. I would recommend Airport Honda to anyone and I would definitely send them to Bob Zeller. He was awesome.

degreene1

23 de may. de 2014

Loved working with this guy and the whole staff. My family has been with this dealership sense they opened and they have always been amazing to us. Floyd made my first time buying from a dealership experience simple and easy. Love these guys!

Loyal2Honda

22 de may. de 2014

I came in for service on my 2005 Pilot and I met up with Henry Love. I loved my Pilot but I drive 84 miles a day, 4 days a week. It was time to downsize. They made me a fair deal on the Pilot. My grandchildren will miss the Pilot, and the DVD player.A lot of memories were made in that Pilot, time for new ones. We moved here in 2009 and have been using Airport Honda and will continue. Will recommend them to all our friends.Thank YouAirport Honda, Henry Love & Martin Stein

roscoe3840

21 de may. de 2014

We have been wanting another car for many years! Brett Marriott was friendly, Courteous, and helped us find just what we were looking for. He is very good at his job and found us an amazing deal! We will be recommending this car lot and salesman to all of our friends and family! Brett is very knowledgeable about cars and can help you find the right fit for your family!! GO SEE BRETT MARRIOTT! YOU WILL BE SO GLAD YOU DID!!

lfricks

19 de may. de 2014

This was my second purchase from Kevin Coffman at Airport Honda. And I will purchase from him again. Kevin is by far the best salesman I have ever worked with! I have also had a great experience with the service staff. The Honda dealership I had previously purchased from was not so helpful and were very rude. Everyone I have come in contact with at Airport Honda has been a pleasure!

sdhamel

17 de may. de 2014

Brett Merriott was extremely helpful in describing the car features (especially the touch screen displays, phone pairing etc) and spent considerable time explaining and actually pairing my wife's phone with the car after the purchase. A very valuable potential benefit is free parking/airport shuttle service available to purchasers from Airport Honda. There was never any pressure to purchase the car or additional services.

apb1013

16 de may. de 2014

We were referred to Kevin Coffman for the purchase of a new Honda Accord. We had a general idea of what we were looking for, but Kevin helped us define it. He showed us our options with great precision and helped us choose the best car for us. He spent 2 afternoons with us, took us for a test drive and acted like we were the only clients he had that week. With his experience, we know he is highly sought after, but he did not rush us for one second. We would highly recommend Kevin!

jloftis15

12 de may. de 2014

I went to this dealership at the recommendation of a coworker, and I'm very glad I did. LaMarcus Thompson was my salesman and was absolutely great. He asked what all I was looking for, as far as price, features and brand. He took me to four different dealerships under the Twin City umbrella until I found a great car (and something nicer than I thought I'd be able to get). I never felt pressured or rushed, and he spent a great deal of time showing me around. Trustin Hampton and Chris Denny were the managers who I spoke to, and were both very nice and helpful. Overall, I simply can't recommend these gentleman enough.

jason63077

9 de may. de 2014

I stopped at Airport honda after passing this dealership many times.I've had two Honda's in my life:2004 Honda Element,2011 Honda Accord.I leased the accord getting out of an 2008 Ford F-150 gas guzzler.THen i decided to turn in my Honda lease early and bought a 2012 Lincoln MKZ.The car was trouble from the start,and i felt like i needed out of it, but i was 10,000 upsidedown.When passing airport Honda I saw a 2013 Honda Crosstour with 8,000 off and then they gave me another 2,000 in Honda Bonus cash helping me out greatly.They also helped with with finance and to get an entertainment system in the back for the kids.James Paul had great knowledge of the car and wasn't pushy into a purchase.He has checked on my family several times to make sure all is well with our new car.If you need a new or used car go see James Paul and he will help you with your automobile needs.

browli00

9 de may. de 2014

I just recently purchased a used car from Airport Honda recommended by a co-worker. The sales person, Henry Love was by far the friendliest car sales person I have ever encounterd. He was very helpful, but was impressed by his willingness to help me see the vehicle without me having to miss work.Also, the finance manager, Homer Hart was great and equally as helpful.I would recommend this lot to any of my friends!

rgparker

7 de may. de 2014

My wife and I were out just checking around for a car for my daughter as a graduation present. We were not prepared to purchase a vehicle, though we had been to several dealerships to look at different brands/models. James Paul noticed us in our vehicle waiting out a rain shower and walked across the lot in the rain to invite us inside to wait out the rain and talk cars. James worked hard asking us questions about what we needed and finding a car that would suit our needs. He did such a good job in fact, that he changed us from "shoppers" to buyers. We never felt pressured, but were comfortable enough to buy the Accord we left in.The dealership was nice, but Mr. Paul is the reason we bought. He did a fantastic job helping us and is just a nice guy. When we buy again, we WILL find James and buy from him again. He would be a great trainer for your business!!Thank you,Roger Parker

kisserl

7 de may. de 2014

Got the deal I wanted on the exact vehicle I wanted. Working with Henry Love was great. Also got great service from finance manager Homer Hart. Service Dept. took care of adding the dealer options I purchased doing a great job. I had to go back the following day to get the body side molding, because they found the body molding was scratched and wouldn't install it that way. I very happy and very satisfied.

bkibben

6 de may. de 2014

We arrived at this Honda dealership after having visited two other dealerships that day. LaMarcus greeted us as we stepped out of our vehicle. What a wonderful young man (with a very beautiful daughter!). He made this entire experience very pleasant and easy. He demonstrated such a vast knowledge of the vehicle we wanted to look at (CR-V) and had such an upbeat and pleasant attitude. Very informative about the car and seemingly recognized what points of interest to identify and when he was getting too technical with us. I am sure he got this from the gentle questioning he did and conversational points.If we do decide to purchase a second car, we will definitely be back to visit LaMarcus - he is 'our' car salesman from now on!

kroningera

30 de abr. de 2014

Bob Zeller is the man to see about a car. I was looking for a safe, reliable car for my daughter. He listened to what I was looking for and was able to find the perfect fit for what we needed. He is very knowledgeable about cars and took great care in finding the right one. He was honest and ethical, which made me feel at ease. All of the staff at Airport Honda were friendly and welcoming throughout the whole car buying process.

Lisafall

30 de abr. de 2014

Lamarcus is friendly, professional and well-educated about the Honda products. I would buy ten more vehicles from him if I had the resources to do so!

Bigdave1212

27 de abr. de 2014

My family had a wonderful car buying experience at Airport Honda. Having a 3 year old and one on the way, my wife and I decided it was time for a life changing move......trading our SUV for a minivan! Every employee we encountered was more than helpful. Floyd Glenn was professional, courteous, and my little girl loved getting a balloon from him every visit. :) Erick Foster and Homer Hart were very knowledgeable and helpful in helping us decide between leasing or purchasing. David Hanley in the service department was very polite and even accommodated us with our request for a short loaner to run some quick errands while our roof racks were being installed.Job well done to everyone at Airport Honda.Thanks

bfm1615

25 de abr. de 2014

Over the years, I have owned 9 Hondas and my husband is now a convert who has purchased two. Airport Honda has been our dealership of choice since we moved to TN in 1996, and we have always received great service from both the sales staff and the maintenance department.Kevin Coffman is a terrific representative for Honda-he is not only extremely knowledgeable about the product and professional in his dealings, but he is also a caring, ethical individual who exemplifies what a sales consultant should be. When we purchased our Ridgeline last week, Kevin spent the time while we were with Homer filling our vehicle with gas and personally transferring our belongings so that we would be ready to leave when the last of the paperwork was signed. During the year Kevin periodicaly keeps in touch with his customers and is available to address any questions or concerns that may arise. We would certainly recommend Kevin and the Airport Honda dealership without reservation.

DiannaHopson

21 de abr. de 2014

The dealership showroom was clean, bright, and inviting. The employees were friendly, courteous, and most helpful. I was offered a test drive over real roads because I was interested in a comfortable, smooth ride despite bumps on the highways. The salesman Henry Love clearly explained the features of the car I road tested. When I got to the closer Martin Stein, he was thorough and very clear with his explanations. I did not finance, paying a cash difference between my trade-in and the car I bought, so I cannot speak to the financing process with this dealership, but I was pleased with the contacts I had.

RJ69

17 de abr. de 2014

We bought a brand new 2013 Honda Odyssey with the help of Tim Bowers. Whether it was switching car seats around, fishing my youngest son out of predicaments, or coming in on his day off to make sure all of our questions were answered, Tim patiently and thoroughly did a great job in getting us the right vehicle for our needs and in the process made my wife a very happy lady. His after-sale help was invaluable as well. Tim's approach is completely consultative, and the experience was very stress-free. I highly recommend Tim and Airport Honda to any and all looking for a new vehicle. Extra points for Airport Honda as they're dog-friendly and didn't mind at our Shadow hanging out while the deal was getting done.

debbieburress

16 de abr. de 2014

Everyone took such Good Care of me! I had not bought a car since 2006 (a Honda) and I new it was time, but I didn't know what I wanted.James Paul put me at ease, by listening to what I needed in a car, and found the perfect fit for me in a 2012 Certified Civic. I Love it!The Civic fit into my budget, gets great gas mileage, is fun to drive and has a lot of features and style. The Service Dept. at Airport Honda kept my former Accord running great for over 230,000 miles and I am confident they can do the same with my Civic. Thank you, Chuck Quiet for your presentation at our new Honda owners meeting, you really made that fun. Thank You, James Paul for making my Honda purchase such a pleasure! Did I say, I Love It!Debbie Burress

traceyherald

15 de abr. de 2014

Floyd Glenn was our sales person at Airport Honda. He was very knowledgeable and patient throughout the entire process. At no time did I feel pressured to make a decision. The buying experience was great and I love my new Pilot.

Garryherald

15 de abr. de 2014

The folks were very helpful. The salesman spent a great deal of time with us to meet all of the needs we wanted in the 2 new cars.

cashmd

14 de abr. de 2014

Honestly the best buying experience we have ever had. The salesman LaMarcus Thompson and the manager Trustin Hampton were very professional and actually were straightforward and honest during the process. I say this because I have never experienced that level of honesty while buying a vehicle. We left with the vehicle we wanted without feeling like we had been screwed. I really think the deal was a win for the us and the dealership as well. I would highly recommend doing business with Airport Honda and LaMarcus Thompson specifically.

Vcwhite

14 de abr. de 2014

Our sales rep. James Paul was excellent. He was very courteous and explained everything in detail. Would definitely recommend him to a friend and also ask for him next time we come in.

jrstout52

8 de abr. de 2014

James Paul was an excellent salesman. Knows his products, very easy to work with. We felt like we got a good deal. We felt like it took a lot less time for complete transaction. Took time to answer all of our questions, and let us take a drive to understand the car. Also helped us set up our phones to Bluetooth. We would recommend James Paul to any new client. Was the first time we bought a new car without any hassle!

juliasands

8 de abr. de 2014

i have own a Honda for over 10 years. I have never been dissapointed with any of them of the dealerships. I went to have an oil change on my "08 Odyssey and decided to look around the showroom be cause i was probably gonna downsize in a couple of months. I was met by Floyd Glenn, who was very polite, professional, and personalbe. Since I had time to kill he said I should test drive the Honda Fit I was looking at. So we did and it was awesome. Like floating on a cloud. Before i knew it i was taking home a New Honda Fit. Everything there was awesome. Never has buying a car been so easy and smooth. Everyone I dealt with taht day was great. Kudos to Airport Honda and especially Floyd Glenn.

Drewsadar1

8 de abr. de 2014

I had been looking for a car to replace my older one, and only had so much I could work with. They helped me find the exact model I wanted and at a price and financial plan I was more comfortable with.

SadieHicks34

7 de abr. de 2014

I was stressing out about a new car and came to Honda and was instantly relieved and left with a new 2003 Honda CR-V!! :) I'm very pleased with my car and I've already recommended this dealership to a friend! Keep up the good work guys.

medanby

7 de abr. de 2014

I was in need of a new car for a reasonable price, and i had searched online for weeks with no results. I gave up on searching online and decided to visit dealerships. After visiting a few dealerships with no cars even close to what i wanted i arrived at Airport Honda. I walk into the lot and a sales representative approached me and my family, his name was James Paul. I told James what i was looking for and boom, at least four candidates for what i wanted on the lot ready to go. I found my Mazda there, which James already knew about the online reviews for this vehicle and immediately reassured me of the quality. We took the car on a test drive and i was sold. James took me and my family inside and showed us online statistics on the car and brought our price down to an even eight thousand dollars. Now after nine months of owning this amazing vehicle which has had no sort of mechanical problems whatsoever and drives great even with the busy life of a college student working part time, James still contacts me to make sure the car is running fine and to offer assistance. Amazing convenience, my experience was not tedious or boring, James made buying my car fun and exciting. If you want dependability, a good well running car for a more than reasonable price, and a good time visit Airport Honda and ask for James Paul.

rwilbanksstrange

6 de abr. de 2014

Just bought a Honda Civic. Was very impressed with salesperson. Very friendly, knowledgeable and walked us through all details of the car. Was very helpful. Took his time and did not pressure us. Understood what our needs were and helped us to get them.

vjbaker

5 de abr. de 2014

Even though we spent 5 hours there, it was a pleasurable experience .Everyone one in the dealership was so friendly and accommodating. The time passed so fast. Our salesman Floyd Glenn was so attentive and respectful.We love our new Honda CRV.

cnesaraja

5 de abr. de 2014

Kevin Coffman is a wonderful person, He is very professional and takes care of his customers. I bought a CRV from him in 2012 and after being involved in an accident where the car was totaled this year, I went straight back to Kevin to get a 2014 CRV

Adamlatham

4 de abr. de 2014

James Paul was a excellent salesman great hospitality, didn't pressure us to buy something we didn't want, my wife and I were very satisfied with our overall experience.

vrcr105

4 de abr. de 2014

LaMarcus Thompson did a exceilent presentation on the features of the car.(I had been to 2 other dealers) He wasn't pushy and gave the facts with a friendly and professional manner.During the talk about money he did't play any games and gave us a good deal..I will highly recomened him to everyone.

urban4537

3 de abr. de 2014

I went in with my daughter and her boyfriend and she was looking for an affordable vehicle and Dan and the guys introduced themselves and were very helpful in trying to find my daughter a vehicle, but I ended up buying a newer vehicle and sold my daughter my vehicle because of the great customer service I received.

angela_wooten1

31 de mar. de 2014

I will send anyone to Airport Honda to Glenn Floyd. He treated me like a real person, for that I will continue to do business with him. Glenn didn't try to pressure me into anything and when I was finished discussing a vehicle he let it go. He spent time with me with out rushing me and made sure I got into the vehicle I wanted. Even though he had a very professional attitude he still spoke to me with respect. KUDOS to Glenn, I hope the dealership and others around it model thier employee behavior after him!!

matpauhar

31 de mar. de 2014

My experience at Airport Honda was and has been excellent. The staff is terrific. The sales department and the service department are both top notch.

sbedford

30 de mar. de 2014

Henry was very friendly and awesome to work with. Very persistent but not pushy..witch is very good. Took a while to get where I needed to be on a payment but overall...Henry Love is the MAN!!

bbadilla

28 de mar. de 2014

Henry Love was personally recommended to us, and we are so thankful that he was!We came in with very specific boundaries, and walked out with a vehicle that set exactly within them. He was very personal, professional, and genuine. We also dealt with Erik Foster and Martin Stein, and really appreciated them and their help as well. We highly recommend this dealership and these associates! Our family has left Airport Honda very thankful!!!

esimonic16

27 de mar. de 2014

I've got to show Henry Love some love. He is the best! I would absolutely recommend going to see him if you are in the market for a vehicle. He worked really hard to get us in the right fit for our family and our budget. I was picky about certain aesthetics that I was looking for in our vehicle and he stayed patient with me throughout the whole process. He is super friendly and I was actually a little sad at the end of the process b/c I wouldn't get to see him as often. :-)

Jaydinhurst

26 de mar. de 2014

Henry Love was extremely helpful, he made me and my uncle feel very comfortable, he listened to my wants, needs, and concerns, and made sure he found the very best car for me. I would recommend him to anyone, I am extremely pleased with the costumer service I received! Thanks!!

CivicLover2014

26 de mar. de 2014

I was EXTREMELY satisfied with my entire experience at Airport Honda, from beginning to end. Bob provided me with all of the information I needed and then some. He gave me his undivided attention and had concrete answers for every question I could think of. He did a fantastic job of explaining all of the features in the car I purchased, and I couldn't be happier with the car. Martin Stein also did an excellent job of explaining everything to me when we went through all of the financing information. Great environment at Airport Honda, with awesome employees. There's no doubt that you'll be taken care of here. Definitely the type of service to be proud of. Keep up the good work, guys!

jimbo50

25 de mar. de 2014

I was in need of a reliable automobile. I chose airport honda because I have dealt with them in the past and had a pleasant experience with them. I found a car that I was interested in online. I came in Sunday to look at the automobile. Henry Love was the salesman that greeted me. He was extremely friendly and very quick to make me feel like I was important. He quickly went and got the car that I was interested in. He was extremely knowledgable of the Honda product. It seemed like I had known Mr. Love all my life. He treated me with respect and made it clear that he would do his best to provide quality service. Henry worked very hard to make everything to click so I could make my decision about purchasing my vehicle. He did such an outstanding job, that I quickly purchased the vehicle. Henry is a first class salesman and will definitely send my friends his way. Jimmy Wiliams

Siralot

25 de mar. de 2014

i arrived at Airport Honda to compare the 2014 Honda Civic to the 2014 Ford Fusion that I had just driven. The difference was night and day, the new transmission in the Civic is the smoothest ride I have ever experienced. James Paul was great, he really wanted to be sure we got the car that was right for the family. He made me feel important, like he really cares. Our future purchases will be from Airport Honda.

jimandpeg

25 de mar. de 2014

I came to Airport Honda because I wanted a vehicle that met my expectations, and because it was close to home. The salesman was very knowledgeable and helpful in finding the vehicle we needed at a fair price. The sales manager was very good to work with to help me come up with what I believed was a fair price. I had already worked out the financing with my bank, but I was surprised that I was able to get a much better rate than from my bank. The financial person was very helpful in getting all the paper work done quickly. Generally, I hate car shopping and negotiating for a "good deal". However, the staff at Airport Honda helped relieve my anxiety and we drove away with a great, new car.

ricky1959

20 de mar. de 2014

I had been looking at the Honda Accord, I found 2 at Airport Honda. I called and was told both vehicles were there on the lot. One was a 2012 #CA061591H with 23,507 miles for $17,531.00 and the other A 2011 BA010374C with 44,645 miles for $16,954.00. I drove onto the lot and yes the gates were open and no signs were posted as not to drive on the lot. I was approached by Robert "Bob" Zeller salesperson. I explained to him what I was wanting and yes I had my check book and was ready and hoping to buy today and drive it home. I have 5 family members that have bought from this dealership within the last 2 years."Bob" told me you looked at it wrong those cars is for sale at over $20,000.00 and that I was totally wrong. I told him I had found another for the same price somewhere else and he said impossible. I told him I would go back to the other dealer since he won't work with me concerning either vehicle and he became very RUDE and Snappy with me and said if I ever came back to this dealership don't drive on the lot; to park down below and walk from now on. I told him I was leaving and he said good ! I am very. very upset concerning this and will definately let EVERYBODY know how I was treated. I am a manager also and if one of my employees treated someone like this then they would be out the door. No way would I buy from this dealership. I really wanted to buy from you since your local and other family members have purchased from you.

tlmorris

20 de mar. de 2014

James Paul was a great sales person. Helped me throughly looking at cars in my price range and when I found one that was a bit above that I loved. He helped get me in the car I really like. He was very attentive and had great customer service. Spent about 3 days at dealership and had a great experience. James Paul was excellent and helped me decide on the car I really wanted it wasn't necessarily the car I was trying to fine but definetly what I wanted.

Cloud56

19 de mar. de 2014

We were very pleased with the dealership and with Kevin Coffman. He is a very plesant person to talk with. We will recommend our friends to him and this dealership. Couldn't have ask to be treated any better. Thank you

Rgsellers

18 de mar. de 2014

Kevin Coffman was by far the most professional and knowledgable sales representative we have had the pleasure of dealing with. His knowledge of the 2014 Honda Accord Sport we purchased was extremely impressive. From the moment we walked into the dealership Kevin Coffman devoted his full attention to us and provided accurate answers to every question we had about our new vehicle purchase. Mr. Coffman, Chris Denny and the entire staff at the dealership made us feel at home like we were part of the family. Airport Honda's Facility as well as the staff represent their product above and beyond expectation. My ratings are based upon the numerous positives and the fact that there are no negatives! This was by far the most pleasant new car buying experience we have ever had and will absolutely return to Airport Honda for any future needs.

hderm2000

17 de mar. de 2014

I want to thank everyone at airport honda especially Billy Morton. He helped us in a difficult sale find what fit us the best economically,mechanically and had best safety features.

nancy184

17 de mar. de 2014

Jay was very patient with me. I spent close to 3 hours there. I test drove 3 vehicles. He was very knowledgable and answered all my questions.

dogle

17 de mar. de 2014

We had a great experience when trading cars at Airport Honda. Greg Tapp was very helpful and informative about the vehicle we purchased. Greg listened to what we wanted in a car and understood our needs. Greg took the time to show us to the service department and explain the airport shuttle service and many other services they offer. We drove off in our very first Honda that day feeling that we were given a fair price for our trade-in and that we would return to purchase more Hondas. We are loving our first Honda! David and Stephanie Ogle

amystrange

17 de mar. de 2014

My experience with Airport Honda was wonderful! No waiting, customer service is amazing. All of the people who helped me are very professional and have great personalities. They answered all of my questions and went above and beyond to insure that my payment is NO MORE than what I requested when I walked through the door. I LOVE my new Pilot. I purchased my first Honda at Airport Honda and was so happy with the service, I went back to them to purchase my second vehicle. No need to look elsewhere.

larry21

10 de mar. de 2014

James was one of the most polite and helpful auto salesmen I have ever encountered. He must have been well trained by Airport Honda because he was very knowledgeable of their product. Please slip this young man a nice ataboy.. I will buy my next car from James.

krowland23

9 de mar. de 2014

I have now purchased 2 vehicles in the last 2 years from airport honda (a 2012 civic and a 2013 odyssey). LaMarcus Thompson is a class act. So glad I got to work with him both times. He is so knowledgeable, professional, and really worked hard to get us a good deal that fit our budget. LaMarcus worked with us for several weeks on getting the van we wanted. On the day that we decided to purchase, LaMarcus was with another customer, so Dan Sandford stepped in to help us. He was awesome, too! This is such a top-notch group. We made our decision to purchase while Dan was helping us, and then LaMarcus joined us to finished off the deal. These guys made the process so easy. And we left there knowing that we have a quality product that fit our budget. And, if you're a UT football fan, enjoy your time working with LaMarcus. You would never know that someone so soft-spoken and calm could have been such an intimidating linebacker on the field.

ksnell1204

8 de mar. de 2014

Thanks so much! Wonderful experience at every step! Recommend to anyone looking for a new or used car! Wouldn't imagine going anywhere else! Thanks guys!

arhhomes

6 de mar. de 2014

After doing my homework on various compact SUV vehicles, the Honda CR-V seemed to meet my requirements. I have always owned G.M. products so this was a new adventure for me. I had made an appointment to visit a sales person on Friday, Feb 28th and was introduced to Tim Bowers. I explained to Tim what my requirements were and he showed me the inventory that would meet my needs. He did a great job of demonstrating the features and performance of the CR-V. I made the decision to lease the vehicle. Having been in the automotive business in the past, I understand the process of arriving at mutually acceptable deal. I left the dealership pleased with my new CR-V and have to compliment Tim and his managers for an outstanding job providing a pleasant buying experience.Sincerely,Ralph Spaulding

Jgray452

6 de mar. de 2014

Billy was very helpful, I was in need of a reasonable priced vehicle and Billy and Joe did a great job finding me what I needed,very happy with visit and purchase!

jrsbabes

1 de mar. de 2014

My husband and I came in today looking for a good used SUV. LaMarcus Thompson was our salesman and he was WONDERFUL! He was so patient. The first car I test drove, my husband was not interested in so I took the test drive and talked with LaMarcus and he really built a good sales relationship with me right off the bat! That vehicle was not the one for me so they brought another for us to test drive. My husband joined LaMarcus and I on that test drive. I liked it better but my husband still was not convinced. Then My husband picked out one that he thought would be better for me. It was a Ford Escape and even though we were not sold on the first 2, the Escape was the one!!! I cannot say how very pleased I was that LaMarcus took his time with us and was immensely patient!!!! He was not pushy and we came to a consensus on price and my husband and I were very happy!!! This is the first vehicle in several years that will be in my name and I cannot say again how very happy I was with my experience today!!! For my husband to shake LaMarcus' hand and say that he thanked him for not being too pushy is saying something special because that is one thing we do not like is pushy salesmen! LaMarcus made it easy and smooth!!! I will DEFINITELY send business his way!!! LaMarcus, thank you from the bottom of my heart for making this a very pleasant and easy buying experience!!!! KUDOS! YOU ROCK!

jraymond48

1 de mar. de 2014

Car salesman, James Paul, was very helpful and professional. Not pushes. Listened to our wants and needs then came up this a list of vehicles that fit our request. Very patient with us. Extremely knowledgeable about the vehicles we looked at. Would use Airport Honda again and would request James Paul.

Scootermike

28 de feb. de 2014

I have given this dealership and sales person (Mr. Greg Tapp) all fives (5's) for the fact they took the time to listen and take an understanding as to why I needed to trade out of the current truck I was driving. Other dealers I had been too, simply did not seem to fully care, all they were concerned about was money. Mr. Tapp and the finance manager took time to ask me about my past credit and reasoning for the past bankruptcy, what caused it and how I was rebuilding my credit back into a good standing. They were able to relate to this and was able to advise Honda Finance that I would be a good customer to provide financing for, and Honda accepted. I now have a better vehicle for my needs.

Kerrysmiecinski

28 de feb. de 2014

Great people to work with. Friendly, fast and very courteous. Will gladly purchase my next vehicle from them. I'll even refer friends who are in the market for a car.

xmurbef

27 de feb. de 2014

My daughter totaled her car during Christmas break. Of course, she needed a new car after this happened. We shopped all day long and travelled down the Airport Motor Mile several times, but ended up at Airport Honda. James Paul introduced himself to us as soon as we stepped on the lot and made us feel at home right away. I'm 55 years old and I've had my share of car dealership experiences, most of them bad. However, Mr. Paul has made my experience at Airport Honda the best car dealership experience I've had yet. I highly recommend speaking with him if you visit this dealership. He was warm, kind, knowledgeable, and made sure we got the absolute best deal we could. He kept my daughter and our situation in mind throughout the whole experience and took great care of us. We can never thank Mr. Paul enough for the service he has given us. If you're looking to buy a vehicle or just need great advice, I highly recommend paying him a visit. He works for a great dealership. Sincerely, Lee McCauley

kelseylong

23 de feb. de 2014

As soon as I started looking for my used car, there was a sales person there right away helping me. Very truthful and honest sales rep (James Paul). He showed me the perfect Honda I was looking for but it was a little out of my budget, but he went out of his way to get me in that car. He got the car down in price and got the finance in my budget also. I really appreciate everything he did and I love my new used car thanks to him. Thank you for my experience at Airport Honda and I will come back for my next vehicle

slodom1173

21 de feb. de 2014

Excellent sales experience, took real good care of me even after purchase, I would recommend visiting and purchasing again, Thanks Paul for your all your help.

len2stevens

20 de feb. de 2014

My wife and I both drive Honda automobiles and Airport has always provided the service work on our vehicles. Because of the high level of professionalism exhibited by the service team we went to Airport when we needed a new car. It was refreshing to deal with a sales person who knows his product and work with a finance manager who was very accommodating. This was certainly not the typical high stress car buying experience.

katemarv76

18 de feb. de 2014

I cannot describe in words how thankful I am for Kevin Coffman and the entire staff at Airport Honda. If it were not for Kevin's integrity and loyalty towards me and my fiance, we never would have purchased our dream car! The ratings I gave were because "phenomenal" wasn't an option. Kevin, as well as the other employees, truly care about every single person that walks through their doors. They all care enough to realize that they just aren't selling a car, they are making some of our dreams come true!!

rch0427dodge

17 de feb. de 2014

We visited this dealership last fall 2013 and test drove a Honda Crossfire car we had seen and thought we liked. At the time, our vehicle was a 2003 Honda CR-V and we were pleased with Honda performance and reliability. Robert "Bob" Zeller answered all our questions and thoroughly covered the vehicle options but we were just "kicking the tires" and not ready to purchase at that time. However, when we returned to the dealership on 2/15/2014, we asked for Bob since he did not pressure us (we HATE being pressured by salespersons) but of course had followed up with correspondence inviting us to return and consider other options Honda has to offer. Since I really liked my Honda CR-V, we test drove the new 2014 Honda CR-V (EX-L version) and Bob again patiently answered our questions while working us through the entire sales process. Bob was honest, very thorough, and worked with us in considering all options we wanted in the vehicle. Upon our request, he allowed us to speak to a sales manager we were comfortable working with throughout the "dreaded haggling process" we despise! The sales manager "Trustin Hampton" was pleasant, considerate, and cooperative; he worked with us in "sealing the deal" and we are so pleased with the end result! After we agreed on the vehicle, terms, and trade-in value, Bob and Trustin referred us to the dealer finance representative "Homer Hart" who efficiently handled our paperwork with a great finance rate while Bob worked with the rest of Airport Honda's team to have our new vehicle ready the same day. It was a long day, starting with our 9300am arrival at the dealership and leaving as satisfied customers in our new 2014 Honda CR-V at 5:30pm that evening. Our Kudos to the Airport Honda Team in Alcoa - HIGHLY RECOMMENDED!!! - we love our new Honda and appreciate the outstanding customer service we received from Bob, Trustin, Homer, and all other team members involved!

piccky1

17 de feb. de 2014

I am in the market for a good used car. I am very picky, but I know what I want. James Paul did an excellent job at showing me vehicles with all the options I wanted. He is a very kind and enthusiastic salesman that really looks out for his customers and potential customers. I would recommend him to any & all family & friends.

DPOlson

15 de feb. de 2014

Mr. Coffman was aware of our needs and price range before we arrived. The leg work was done ahead of time. He is honest and saves time by being a straight shooter right up front. Kevin knows the products well along with the competition. Our family has used him for years.

dbmillwright

10 de feb. de 2014

I have been purchasing cars for both work and personal for over 40 years and by far the best experiences I have had are with Airport Honda and Kevin Coffman. A must see if you have any car needs.

cwbryant

10 de feb. de 2014

I was referred to Kevin Coffman by my parents who have dealt with him a few times. My dad told me that Kevin does not play games like some car dealers. Upon first meeting him, he told me himself that he isn't the typical car salesman. I liked that he talked straight to me and didn't put on that slick-talking, over joyous, false persona. He was very respectful and understanding of my position. Dealing with him felt very comfortable and not like there were any hidden strings. I believe that we really got the best deal. I will definitely go to Kevin with any future needs we may have and I would refer friends and family to do the same.

tekatoo

6 de feb. de 2014

I had no intention of buying a car from Airport Honda. I already had a deal lined up with another dealership, but I just wanted to do a little "comparison shopping" before I purchased the car. LaMarcus approached me and I told him what I wanted and that I had something else lined up. We test drove the exact car I wanted and then we started negotiating a deal. My numbers were low compared to Airport's prices, but LaMarcus worked out a comparable deal. I ended up buying the car from Airport, ONLY because of LaMarcus's hard work (not sure he made much off the sale). He is an exceptional sales person and a gentleman. Airport Honda is very fortunate to have him.

janetwatson

4 de feb. de 2014

I just LOVE Bob & Homer .......They went above & beyond the call of duty......I would defiantly buy another Honda from Them both as a team!!!!My Husband & the general Manager Chris really became close!!Excellent experience!!!

KimSeeber129

4 de feb. de 2014

Brett Mariott at Airport Honda, took an unhurried approach as we were shopping for a dependable car. He was able to answer all our questions and we were able to get a 2013 Honda at a price our budget could afford. Thanks Brett and Airport Honda!

DanGaubas

31 de ene. de 2014

My wife and I met and worked with Tim Bowers to find a relative low mileage used CR-V. He found a vehicle, we test drove and decided to buy after negotiating a final price. Mr. Bowers was very professional and courteous throughout the entire process. He was able to answer or find someone who could satisfy all our questions. When closing on the car, Mr. Stein was also very informative on our finance options. The only surprise we noticed was after the final price was agreed upon, the sales manager (Mr. Foster) who made the final approval did not stop by to either congratulate or thank us for the purchase. Based on our overall experience we will recommend Airport Honda.

curtmyers

31 de ene. de 2014

Great experience. Would highly recommend. My sales associate was very knowledgable about the product. He was very helpful and courteous as was the finance manager Homer Hart.

Tiffanyanderson10

30 de ene. de 2014

Billy Morton is a wonderful salesman. He was very honest and took the time to show us all our options. I didn't feel rushed or pressured at all. It was a very stress free process. I felt he truly had our best interest in mind. I will definitely reccomemd Airport Honda and Bill Morton in particular to all my friends. I know I'll be back for Mr. Morton when I purchase my next vehicle.

acapps0614

30 de ene. de 2014

Floyd Glenn was great! He was so helpful and friendly! I hate dealers but I loved Floyd! I will recommend all my friends and family to come see him anytime they need a new car and a great experience!

campbe3

28 de ene. de 2014

Billy Was Soo Knowledgeable, And Courteous. He Worked Very Hard To Find What We Wanted, And To Get Our Payment Where We Needed It.He's Our Go To Guy!!

nbarnes_121

28 de ene. de 2014

Very pleased with our experience at Air Port Honda and especially with our salesman James Paul! Highly recommend him if you go there! Worked very hard for us and got us the best deal!

vkhartman

27 de ene. de 2014

We had a great experience with Billy Morton. He was very helpful and honest with us and we would highly recommend our closest friends to him. When it is time to purchase another vehicle it will be Billy that we go to.

JeffHutchison123456

27 de ene. de 2014

Henry Love was my sales person, and Homer Hart was the finance manager who handled our new lease on a 2013 Honda Civic Sedan EX. They were great to work with, very friendly, very helpful, and very informative. I will continue to recommend them to friends and family looking for a Honda or quality used vehicle. Thanks guys, Jeff D. Hutchison Pres. Landsculptures Inc.

MistyDM

24 de ene. de 2014

This is my 2nd brand new Honda from this Dealership and Salesman. Happy customer = repeat customer. I loved my civic but I wanted a little more car so I upgraded to an Accord and I couldn't be happier with my new car.

tcoch

24 de ene. de 2014

James Paul was very knowledgeable and courteous and helpful and did not waist our time and was very helpful in putting us in the vehicle that we could afford. He is true to his word and got us the information we wanted on previous repairs. I would and will recommend this Dealership and James Paul to everyone I know. Thanks James for a Very Good Job! Ty Cochran.

apbee

23 de ene. de 2014

I had a great experience and will buy from them again. They was able to find what I wanted and keep my price where I wanted.

cthomas9

20 de ene. de 2014

We had a wonderful experience at Airport Honda. We went in looking for a certain car, and found one we liked even more. Brett was very knowledgeable, patient, and helpful, and went out of his way to make sure we had everything we needed. He even followed up afterwards to let us know he'd found an extra key for the vehicle, and had mailed it out to us. The whole process was straightforward and even enjoyable. Everyone we talked to treated us with the highest level of respect and courtesy, and we never felt pressured. We would highly recommend Brett and the rest of the Airport Honda team!

Paula Mitchell

20 de ene. de 2014

Brett was a delight to work with. He is easy going, accommodating and very polite. I never felt I was being played or talked down to. I came with my husband but Brett made sure to address me regarding the car. He did such a good job we bought my husband a Honda truck! No small deal as he has always been a die hard Ford truck guy! If you go to Airport Honda (and you should) ask for Brett Marriott, he will take good care of you!

handab

19 de ene. de 2014

Hats off to Russ Wakeman, Trustin Hamption and Twin City Airport Honda. Because of their good service and kindness, rest assured I will recommend Russ, Trustin, and Airport Honda to all my friends and my customers at Panera. I know that this was late in coming, but, Russ really helped me out in a tough situation. Thank you all and a Happy New Year and a great year for your company!! I do love my Honda that I got at Airport Honda!

melanietheresa

17 de ene. de 2014

Top notch service! Will be a repeat customer and will refer friends and family! The employees were friendly, and helpful they went above and beyond to help!

belairbandit

17 de ene. de 2014

Excellent group of guys to work with,they were very helpful to try and help me find a car I liked and were very helpful in making the deal for me.

Knox2613

16 de ene. de 2014

Great experience working with Billy. Will come back again for future Honda cars. Highly recommend this dealership. They worked with me to get the car I wanted at the price that I was happy with.

mdlequire

15 de ene. de 2014

Second new vehicle I have bought from Airport Honda and Billy Morton. Billy worked hard for me and I appreciate it. Thanks again Billy for all of your help!

katieking4810

14 de ene. de 2014

Kevin made the car buying process so easy! They worked with me to get me into the car I wanted at a payment I was comfortable with. These guys are great!

Mrshowdy

14 de ene. de 2014

We had a fabulous experience with Airport Honda! Billy Morton and Chris Denny went above the standard to make sure our family was taken care of.

dogwoodzoo

13 de ene. de 2014

The sales person we dealt with was very knowledable about the cars we inquired about which allowed us to rule in/out several cars very quickly. Also, he was patient and easy to negotiate with.

tatum1615

13 de ene. de 2014

My experience with Airport Honda was wonderful! Russ Wakeman did everything he could to help me out and help me search for the perfect car! And he did end up finding that one! The other employees were great and very friendly! Thank you all for the great service and helping making car shopping so easy!

Philpatton21

12 de ene. de 2014

Great friendly, knowledgful service from James Paul, he Was also helpful and friendly on follow up visits as well. I would recommend him to deal with if shopping for a car.

MrPilot

12 de ene. de 2014

All staff members were helpful, informative, and willing to provide a comprehensive overview of the vehicles. Mr. Sanford especially strove to ensure we were aware of all the components of the cars we were considering and answered all our questions. Certainly, he an exemplaryemployee of the Honda family.

DDBivens1213

11 de ene. de 2014

Traditionally we have been a Ford Family. This is our first Honda. One of the main reasons we came to the Honda dealership was due to the reputation of the quality of the Honda brand. The salesman was knowledgeable about the products he was showing us.There was not a high pressure sale pitch, but a desire to help us find a vehicle that matched what we were looking for.The salesman and Sales Manager were friendly and willing to work with us to arrive at a price that we could afford.The Finance Manager was able to present the paperwork in a way that was easy to understand.We enjoyed this buying experience with Honda and will probably return to this dealership when we are in need of another vehicle. We would feel good about recommending this salesman and dealership to others.

Vjneubert

7 de ene. de 2014

Kevin Coffman was so informative concerning all the various options available on various vehicles. He was very thorough in demonstrating all the vehicles' equipment, explaining the safety features, and comparing various vehicles. Since I was not sure which vehicle I wanted to purchase, Kevin's professionalism and knowledge was greatly appreciated! He respectfully continued to inform me of each step of the purchasing process. Purchasing my new SUV was a wonderful experience! Thanks Kevin!

wfayeramos54

5 de ene. de 2014

I love my Tracker just as a start. My salesman, Greg Tapp, was wonderful. He listened to my needs and gave me choices that fit. The rest of the staff did a great job as well. I'll definitely be back and send Greg any one I can.

MatthewMcCarter7

4 de ene. de 2014

It was a joy to work with Greg Tapp. He truly listens to you and cares about what you want and need in a car. He came back with the price we were looking for right away with almost no dealing back and forth.

Jack

4 de ene. de 2014

When asked for a trade-in value for my old car the sales person took my car and key then disappeared for over half an hour. When asked for the car back he couldn't be located. Ultimately they offered low blue book value as I knew they would. I bought a new car anyway but won't be back.

carl948

3 de ene. de 2014

We gave Airport Honda and Greg Tapp an excellent rating because this is the second vehicle that we have purchased and the first experience was so rewarding that we returned for another purchase recently. Thank you Greg, for your professional and friendly service! We have recommended to our daughter and son-in-law. We know they will receive the same exceptional service. Carl and Gloria Franklin

flowdude

3 de ene. de 2014

Henry was very nice, helpful, and had a great personality. He was very eager to help us and didn't overly pressure us. Overall, our experience was good with just the hassle of the haggling and the salesperson having to be a go-between for us and the sales manager.

MrsMartyCody

31 de dic. de 2013

Best place to buy a car! Dealership is beautiful. Treat you with respect and courtesy. The Service Center checked the car efficiently and in timely manner!

Emharris6

30 de dic. de 2013

Airport Honda provided excellent service and superior customer service. I wouldn't recommend anyone else for buying a new or used car. I'm so happy with my purchase.

Elanders3

28 de dic. de 2013

Great help to me and and my family. Billy was extremely helpful as well as Kevin. Very knowledgable on the Hondas we looked at. Speedy and reliable service. Will be back again

Sparky4091

27 de dic. de 2013

Great service. Patient and trustworthy salesman. We were leery of buying a brand new vehicle, and wanted to take a day or two to think about it. Robert never once tried to pressure us into buying this car. He Gave us the information that we needed, and then gave us the time and space to make a decision. Will definitely return.

JoyceMJ

27 de dic. de 2013

Dan Sanford, was very patient, kind, supportive and knowledgeable. He took the time to ask me questions as to what I needed, wanted and planned to use the vehicle for. Then he recommended what he thought would be best suited for my needs. I test drove two different C RV's and he answered all my questions and explained the differences of the two. He was never aggressive or pushy and did not waste my time. He then introduced me to the service staff so that I would be familiar when it came time to bring my new vehicle in for regular maintenance. i could not have asked for a more positive and informative visit. Dan truly covered it all! I would recommend Dan to my Family and Friends!Joyce

SherryFinchum

26 de dic. de 2013

Greg was great! He listened to my request/requirements and tailored the product he offered to my desires. He offered me a quality product at a fair price. The rest of the staff responded quickly and we were in/out with a new vehicle within 2 hours.

cgreene00

26 de dic. de 2013

My experience at the Airport Honda dealership was superb. The salesmen I worked with, Bob Zeller, was very patient and really listened to what I wanted and needed. After test driving all the cars I was contemplating on buying Bob worked with me to figure out the best options available for me and my specific wants in a vehicle. The efficient and effective customer service aspect of the dealership at Airport Honda is one that I will be sure to spread the word to friends and family about more so because of the salesman that assisted me and catered to my wants in buying a car. I only buy used cars and the research I was able to do online gave me a good knowledge that they only have used cars that meets very high standards with good Carfax reports.

mandjwoods

19 de dic. de 2013

Henry was super helpful and friendly with us when we came in for service on a Pilot that we purchased from Carmax. Carmax didn't disclose quite a few problems with our Pilot. Henry was wonderful about answering our questions and returning our calls in a timely manner when I mentioned buying an Accord. Erick worked the great price out for us. Couldn't ask for a better deal on my purchase and trade! Love these guys!

wilsonjudy

19 de dic. de 2013

We give Airport Honda great ratings based on our dealings with Kevin Coffman. Kevin is always a good listener and works with us to provide the vehicle that meets our needs. He's there for any followup that we need and is thorough at explaining the features of our new vehicle. We recommend Kevin to our friends.

mwortley

19 de dic. de 2013

Henry was great to work with. He listened well to my needs , and found several good options in my price range. He was not pushy. I had to come back the next day after my initial visit, and he was busy with a walk up customer, so he found us another associate to work with so we wouldn't have to wait. It was very appreciated.

tsimons1234

17 de dic. de 2013

A friend recommended this dealership and this specific salesman. We had spoken with another dealership in the area and not had great feelings or customer service. We called Dan directly and he returned our call immediately to schedule an appointment and test drive. He was incredibly helpful and very patient throughout the entire process. We got a 2014 CR-V EX-L and that is exactly what we wanted when we drove to the dealership. Dan specifically provided guidance and direction as far as options in the various model / trim packages.Overall - we were thrilled with the experience and would go to Airport Honda again and again - asking for Dan Sanford every time.

twebster1

16 de dic. de 2013

I came in looking for a car and Bob was there to help me immediately. I explained my situation to him and he showed me several cars that I may be interested in. I was interested in one of the first cars that he showed me (2006 Honda Civic coupe) and we took it for a test drive. Bob provided great customer service from start to finish and has even called me since to make sure that everything is going well with the car. Bob also provided great customer service regarding the two cars that I traded in. I walked out of there with a car. It was an overall good experience.

kcubrats

15 de dic. de 2013

We entered Airport Honda dealership in Alcoa, TN looking for a van to replace our small car that was not versatile. We were met with a huge smile and firm handshake from Honda salesman Russ Wakeman. As usual, we first expected the routine sales pitches, but that did not happen. Russ Wakeman asked questions about us, our background, and lifestyle. He was looking for common ground to build a relationship first, and he found it. That impressed me greatly, and created a warm smile with my wife. AFTER we became friends, we then went to work and found a beautiful light blue 2014 Odyssey. It is perfect for our needs and so enjoyable to drive. We then found Russ's backup team, Sales Managers Trustin Hampton and Erick Foster, who also worked closely with us for a good deal and price to fit our budget. They were never satisfied until we were. The entire experience with Airport Honda was remarkable, and it is still ongoing. They check up on us weekly! Their loyalty warrants the same in return. We will always return to Airport Honda for servicing, another vehicle, more smiles and handshakes. And we will always refer others to them. It is by far the best dealership we've ever experienced.

extinction

13 de dic. de 2013

Billy was helpful, curtious, and friendly from the beginning to the end. He helped me with all my needs and was not to pushy. This was the best customer experience I have had buying a car.

simoneguitard

13 de dic. de 2013

We came in to get a used vehicle and we found the best salesman in Billy. We will be coming to see him anytme also we will recommend him to anyone that is looking to buy a vehicle. Everyone there was so nice and plesant and it was a great experience. Thank you Billy!!!

MMC2100

6 de dic. de 2013

Best experience I could imagine for leasing a new vehicle- knowledgeable about all aspects of the car, patient in going over features, very competitive in pricing, and willing to do everything to accommodate my needs and schedule.

SMEB

1 de dic. de 2013

Henry Love was helpful and humorous. I look forward to working with him again in the future. It's nice to know there are real people out there, instead of someone that just runs the numbers.

kyoung03

1 de dic. de 2013

Excellent service! Friendly, informative employees. Kevin and Billy worked with us to get us into the perfect SUV for what we need right now. Thank you for being so nice and professional. We are very happy with our purchase and experience at airport Honda.

kpetrina

30 de nov. de 2013

I was very impressed with Airport Honda from the time I pulled into the dealership. I was immediately approached with hellos and friendly smiles, and Brett Marriott welcomed me with exceptional mannerism. I was nervous, but his welcome made me at ease right away. Everything from price to car purchase was made so exciting. I will recommend anyone to Airport Honda, and see Brett right away to feel the comfort of making a car purchase.

Alanavanhoy

29 de nov. de 2013

I had a wonderful buying experience and would recommend Floyd Glenn and the entire staff at airport honda to anyone search for a car. I was a first time car buyer and they made the process quick, easy, and enjoyable!

Abbigirl

27 de nov. de 2013

Airport honda was great! Billy my salesman went out of his way to make sure I found what I needed in a timely manner and has been great after the sale too. I would highly recommend airport honda!

cfuller

26 de nov. de 2013

Very impressed with the service I received, from the purchase with Mr Billy Morton, who made the purchase extremely enjoying to the Sales Manager Mr Trustin Hampton. Even now with the oil changes and service to vehicle with Chuck Quiett I wouldn't consider ever purchasing another vehicle anywhere else. Airport Honda makes you feel at home and family every time I've walked through the doors!

Just Mark

26 de nov. de 2013

Billy worked hard to make our deal happen.Actually listened to our needs & limitations rather than try to "sell" us something.I will come back when need be.

joepauljig

25 de nov. de 2013

My wife and I were looking for a dependable car that she could drive that I would also enjoy riding in. I spoke with Billy and he immediately went to work finding us the perfect car. Not only did he find us the perfect car, he went above and beyond to get us an ultra nine car. I'd definitely go see Billy again and recommend him to anyone with specific auto needs and budget.

Monday91

25 de nov. de 2013

I had a great experience at Airport Honda with Billy Morton! Being 22, It was my first time making a serious purchase! I talked to Billy at the beginning of March discussing what I wanted and the price range I wanted to stay in! I set up an appointment to come in a couple of days later at which he had several cars already picked out to show me! I stayed in the showroom/office for 7 hours that day! He never left my side for lunch, phone calls, or anything that may distract him from helping me in making my decision! I ended up purchasing a civic and I couldn't be happier with my decision! If anyone is intersted in buying a car, I would recommend Billy Morton! Why I would go to Billy Morton at airport honda is because they are great!!

StefanieGore

25 de nov. de 2013

I have had my 2012 Honda Civic for 2 years now, & I still continue to hear from Billy Morton to make sure everything is going well. I drove a used car for over 9 years, and when it (literally) blew up an hour from home on a Sunday morning, I called him when it was being towed back to see if he could help me. He came in & made my FIRST car purchase so simple and easy. I am still in love with my car, and have recommended him to everyone I know that is looking for a new (or used) car. As long as he is at Honda, that is where i will continue to buy my cars in the future!!

mistydm1025

25 de nov. de 2013

My whole experience was a great one. Typically I get very anxious about making these big types of decisions but this one was made with ease. It was virtually a stress free and pleasant experience and I knew I was getting a good car. It was my first new car purchase so it was a big deal to me. From start to finish I have 0 complaints and even now I am still very satisifed with my Honda. Billy Morton was wonderful about helping me find the right car for me all around. I couldn't have asked for a better salesman or experience. I have recommended other friends and co-workers to at least check out and consider Airport Honda and Billy in specific when looking for their next car purchase and I definitely will be a repeat customer.

Lwedwards

25 de nov. de 2013

Billy was a great salesman. He took his time and listened to our wants and needs and found exactly what we were looking for. He definitely went above and beyond.

LNotaro

25 de nov. de 2013

My husband and I have bought 2 cars here and both from Billy Morton. He is the best to deal with, he was NEVER pushy and always a pleasure to deal with. I highly recommend Airport Honda and Billy Morton!!

firespeekr

20 de nov. de 2013

The Folks at Airport Honda totally blew us away! The friendly sales people, nopressure atmosphere was really mind blowing! I like to personally thank LaMarcus and his manager for helping us out.I have been won over by the professionalism and family spirited team that you have.I have already begun to tell folks to come and do business here. You will be treated with the best people in the biz!LaMarcus thank you man, for making my dad of 84 yrs young comfortable when makinga big decision. Also, I have never heard of any dealer ship that would personally drive my fatherto a destination just so he would not have to cross Alcoa Highway! WOW! Everyone thereis truly outstanding. Mr. Finance a thousand thank yous for helping us with the purchase U Rock!Again, thank you Team Honda for a great experience and Im sending folks your way!Ron and Susi

sweetdiana

20 de nov. de 2013

greg tapp was very polite ,kind,. he showed us every car we wanted to see.he did not try to push us into something we didnt want. he did not wast titme.he told us abount everything on each car we looked at. he will be a salesman we will see again.thanks greg.timat diana brown.

JBandSylviaJohnson

20 de nov. de 2013

Dan Sanford - Best described as patient, dedicated, and supportive towards client needs, Represented us to senior decision makers in an outstanding manner. Closed sale and followed up extremely well! Over the period of our decision to purchase, Dan was timely with his followup, there when needed, and was not sales aggressive at any time. He informed extremely well and let us decide what was best for us. Dan Sanford went from salesman to friend; we enjoyed Dan's friendship, vehicle knowledge, and sales technique. Thank you the opportunity to write this review. Dan Sanford is most deserving. - JB and Sylvia Johnson

TooBoredtoWork

19 de nov. de 2013

I worked specifically with Floyd Glenn, so my comments are based on my experience with him. He was easygoing and there was no pressure at all. Personally, I felt like he was genuinely interested in making sure the customer had a car they were satisfied with. As far as the car itself, he was knowledgeable on the various aspects of the car and did a good job of running through the basics that a new user would want to know after a purchase - some that were essential and some that were just nice little features. Floyd even took the time to make sure I got my cell phone set up through the bluetooth feature on the car and knew how to use it. While that may seem like a small thing, I spend too much time every week dodging people who are playing with cell phones, so it was nice to see a dealer that works to help customers avoid this habit. This dealership also takes the time to walk you around to the different departments and make sure you know what's available if you need service, etc.... Would not hesitate to recommend them to a friend or use them again!

narmi

15 de nov. de 2013

I had a very good experience purchasing a car form this dealer. They were able to locate the exact car I wanted. They were also willing to take the time to walk me through the features of my new vehicle, and answer any questions I had.

shaunabowers

12 de nov. de 2013

We have always had a wonderful experience at Airport Honda. We have been a customer of Floyd Glenn's for about 15 years and appreciate Floyd's professionalism and personal concern for our family. He goes above and beyond to stay in touch with us and accommodate our needs when it comes to getting us into the right Honda at the right time in our lives. We continue to send our own children, extended family, and friends to Floyd and Airport Honda. We are firm believers in the Honda product and prefer to drive nothing else.

jjcmpbll

11 de nov. de 2013

I knew Floyd and Chris beforehand and met Trustin during the bargaining of the vehicle. I was treated with the utmost respect and was given a very fair deal on the vehicle purchased. They worked with me on my price range and I fell I purchased a very high quality vehicle from them, and I know I will return for further business and send people to Airport Honda in confidence that their experience will be as high of quality as mine.

M4kaye

3 de nov. de 2013

Overall great experience. Floyd Glenn, Jr. Was very personable and informative. Dealership, service department, and finance officer were all very helpful. Process just takes to long.

JoifulMemories

14 de oct. de 2013

I have purchased my last 6 or 7 cars from Airport Honda and they have always provided me with great quality service. Kevin Coffman is the BEST sales person to deal with and is always very thorough in answering any questions I have. If you are looking for great service from start to finish, this is the place to go and Kevin is the one to see! He has great communication with his customers and has continued to do great followup over the years which is not common with most salemen at dealerships. I have referred numerous people to him over the years and will continue to do so. Thank you again Kevin for your attention to detail and great customer service over the years!!!!

queenred13

1 de oct. de 2013

I found Floyd Glenn to be knowledgeable, friendly, patient, and polite. He took his time answering all of my questions, which helped me to make what I thought was the best decision for my auto needs. All of the staff in the showroom were also friendly, and business manager Martin Stein made dealing with the financial end of buying a car a comfortable experience.

annlindemann1

20 de sep. de 2013

They made the car buying experience wonderful. We hate buying cars and this is the first dealer that made us feel more important than the "deal". They did not pile on the extras without thought as to what we really needed/wanted. They were people that you would want to come back to and buy again from. It was a pleasant experience all around.

shane1116

5 de sep. de 2013

This dealership was the only dealership willing to work with me on what pricing I needed. Dale was a joy to work with and made me feel very comfortable with my first new car. I will definitely recommend him and work with him and this location in the future.

Crystaliyah27

30 de ago. de 2013

This is my 6th Accord Coupe and my 2nd time purchasing from Greg Tapp at Airport Honda. He is very knowledgeable about Honda's and very courteous. He answered all my questions and most importantly he listens;) I'll definitely do business with him again and I'll recommend him to all of my friends!!! Thanks Greg!!!

grammy08

29 de ago. de 2013

My experience was really good.-they found the exact car and color I wanted in one day. I also traded my car in and got a great price. It was an easy experience. Everyone there was so friendly and helpful. It definately was a great experience. and I am enjoying my car. Also, the gas mileage is wonderful;

rbmorgan23

29 de ago. de 2013

Mark Morgan was very helpful and courteous in assisting me with my Infiniti G35. He was very nice an always treated me with the upmost respect. He made my trip and buying process very fun and kept me laughing. I will always go back to him for any car related questions I have or when I am ready to purchase another car.

kcampbelr

26 de ago. de 2013

Greg Tapp was very knowledgeable about the features of the CR-v and how to customize those features to fit our needs. All in all everything went very smooth. Billy Morton in the finance department was very keen on the financing options available to us. All in all it was an excellent experience.

Sidneygb

26 de ago. de 2013

He was amazing. He sold me a 2013 Honda Civic and in so glad I bought it. He did everything he could to get this car, helped us with our payments, and just gave us great customer service. Not only did he give us great service, he will call me and make sure I still love my car and ask of I have any questions. I will recommend Floyd to any of my friends and/or family members.

kimmyhouk

19 de ago. de 2013

Staff were friendly and easy to work with. We arrived around 11 AM and were walking out the door with a "done deal" by 130PM.....I sincerely appreciate that my time was not wasted.

giertje

19 de ago. de 2013

I had purchased a vehicle from this dealership in the past so when in the market decided to go back. Im very glad that I did. Greg was right away a very personable employee, not like your typical salesman at all. He was very helpful to me and continues to be very helpful. Greg has made several follow up calls assuring I am pleased with my purchase.

majorvc

15 de ago. de 2013

I visited Airport Honda searching for a used vehicle. After seeing and test driving one of the new model Accords I knew I had to have it. Greg was very helpful through the whole sales process. Trustin's persuasion is responsible for my second visit to the dealership - when I actually made the purchase. Trustin made a fair offer on my trade-in, and Greg was helpful through the whole process.

Markusewa

13 de ago. de 2013

I want to thank Honda of Alcoa for a very good service my car Honda on March 15, 2013. Service Advisor Mr. Chris Norton was very polite. He knows well in his work and brings glory to Honda. Thank you and best regards. Marian Struminski

hitejoke

12 de ago. de 2013

I found my CIvic Si via Airport Honda's website. I visited other dealers but Bob and how he did business sold me. From the test drive even up to service visits I cannot recommend this dealership enough.

MichelleHolp

12 de ago. de 2013

This was the second vehicle I purchased from Airport Honda. I chose this dealership multiple times based on vehicle selection, staff friendliness and willingness to spend time working with me to select a vehicle that fits my needs and budget. I feel comfortable with Jay Haynes as my sales consultant for both vehicles purchased in the last 4 years, as I can call Jay and ask to look at a particular vehicle, and he has it pulled up to the front and ready for me to test drive when I arrive. I have never felt pressured to make a decision I am not comfortable with. If I didn't find the right vehicle the first time, I knew that Jay and other consultants would team up to find other options for me, and even suggest other types of vehicles I had not thought of. Jay Haynes and Airport Honda made my car buying experience fun and exciting. And I love my Honda CRV, just as I was assured that I would!

eahandlon

9 de ago. de 2013

Friendly service. Went out of way to help us find the car for the price we needed. Even came in early to assist us! Thanks

kristingrace32

6 de ago. de 2013

My husband and I bought two cars from Airport Honda within two weeks and had a great overall experience. Gregg Tapp was our sales consultant, and we enjoyed dealing with him because he was not your typical pushy salesman, but still gave us all the information that we needed and more in order to make the right choice in our purchases. He wasn't too busy to help us, and took the time to show us all options that we were interested in. From beginning to end, he was very helpful, and even helped us program our phones to sync with our new cars.Billy Morton was who we dealt with when we made decisions about our financing. He was great to work with, and made this process a breeze. He took the time to show us all of our options for payments which was very helpful since this is the first time that we have purchased vehicles. When we left his office, we were very happy and comfortable with our purchases. Plus, his office smells good! Overall, a wonderful experience, and I would reccomend Greg, Billy, and Airport Honda to any of my friends looking to buy or trade a car!

salamattder

3 de ago. de 2013

Dan and Joe have been great to us over two separate car deals in the past year. Would highly recommend them both. The service is top notch and they really work in your favor.

dperezgil

2 de ago. de 2013

I purchased a 2012 Honda Pilot from Jay Haynes. Usually, purchasing a new car is not exactly a pleasant experience, but Jay made it easy and seamless. The sales managers were also very kind. Jay is definitely not your average 'pushy' car salesman, but rather, very easy going and accommodating. While in the negotiation process on my Pilot, I felt that I got a very fair and reasonable price on the vehicle. Even after the sale, Jay has always been readily available to assist with any needs I have regarding my Pilot; such as helping coordinate servicing my vehicle. Jay is always willing to go the extra mile, even when not directly selling a car. The Pilot is actually the second car that I have purchased from Airport Honda; I also have an Accord. I have been to all of the other Honda dealerships in town, but always find myself going back to Airport Honda when I need to purchase a car. I would definitely recommend Airport Honda, as well as, Jay Haynes to friends and family in the market for a car because of the great attitudes the staff possess, the ease of transactions, and the continued assistance they give after the sale is complete. I would also recommend Airport Honda due to their honesty and always following through with things that they say they will do. Even when taking my Pilot in for servicing, I am always greeted by and remembered by all that were involved when I originally bought my car and they make me feel very welcomed and appreciated. I also like the fact that the staff, not only remember me, but also remember 'little things', such as how I like my car to be cleaned and, when I wait at the dealership while my car is being serviced, even what type of beverage I prefer. In addition, I would like to add that I am very particular about the way I like my car to be detailed and David Hanley, in the service department, is always accommodating, knows how I prefer things to be done, and never makes me feel like I'm asking too much.

KTLovell84

2 de ago. de 2013

I have dealt with Jay Haynes since 2009. My first expierence with him was amazing and it has never fell short since. He was VERY attentive to me as a customer and I never felt haggled or rushed. He was patient and he was warm in his approach with each offer. I have never been more at ease bying a car. I, unfortunatly, could not make the new purchase happen, which is why I have a "OK" rating to the pricing, because I felt there could have been more done for me to make the sale, since it would have been my third purcahse from Airport Honda, but that was in no way Mr. Haynes fault. I have been a customer of Mr. Haynes since 2009 and I have referred many of my friends and family to him and to Airport Honda and I will continure to be a customer of Jay Haynes for life.

bottabing

28 de jul. de 2013

Kevin Coffman is the absolute BEST salesman! We have bought 2 cars from him and our children have done so as well. He always treats us like we are his only customers. For that reason, we will continue to come back to Kevin and will tell all our friends about him. He gives us the best deal around. Everyone at Airport Honda has always been super friendly and helpful, as well! We feel like family when there.

Khall2

24 de jul. de 2013

This was the fourth car I have purchased at this dealership. Kevin is an awesome salesperson that does whatever he can to make sure you leave with a great vehicle. Wade in finance was very helpful also. From start to finish it is a positive experience. I would recommend Airport Honda to anyone looking for a pleasant car buying experience.

Sugarbritches

22 de jul. de 2013

Great customer service from my sales person. Listened to what I wanted in a car and found me the perfect one! Sales manager gave me what I wanted for my trade. Finance went smooth and I was out in no time driving my new car.

Angiehooker3

16 de jul. de 2013

Kevin Coffman made my car-buying experience so quick and easy! Our whole family has bought cars from Kevin, and we will continue to do so in the future. He is very personable, and he truly cares about his customers!

bdc3724

13 de jul. de 2013

Since 2009, I have purchased one pre-owned and one new vehicle from Floyd Glenn and Airport Honda. In each instance, both the buying and owning experience have been extraordinary. Friendly, no hassle purchasing experience each time!

davidfugate

10 de jul. de 2013

I have always received fast and courteous service at this dealership, my salesman, Mr. Glen has always gone out of his way to ensure I was taken care of. On the service side, Mr. Quiett and his staff, the gentleman I checked above, have always ensured my care was serviced to my specifications and satisfaction. I get all of my service performed there and will continue to do so. If something does go wrong, Mr. Quiett ALWAYS takes care of my wife and me.

abdabney

9 de jul. de 2013

My recent Acura purchase at Airport Honda was a very positive experience. I had not purchased a vehicle from a dealership in several years, and even then I made a selection and someone else dealt with financing, warranties, etc - I basically just drove away with new car. Well this experience was all on me, start to finish to make decisions, and I ultimately wanted to feel very positive about my decision. I located the car on the internet, contacted Floyd to do some research - it was used and I wanted him to find out where it came from, one owner, maintenance records, etc. He quickly got the information, and the same day I visited the dealership for a test drive. I really liked the Acura, and the process started for negotiation, financing, etc - I was really nervous, not really sure what I was doing. The experience went well, I felt like I was treated fairly, not taken advantage of in any area of the transaction. LeMarcus was great to help me get the car home that I drove to the dealership, and it was very late when everything was finalized. Also, the agreement included a missing disc for the navigation system. Floyd stayed on top of that, I have my disc! For the future I would recommend Floyd to friends and family for a new or used car purchase!

carlvicb

19 de jun. de 2013

Russ made purchasing a used car a low stress event for us! He didn't use a high pressure, 'in your face' approach. He was extremely knowledgable about the CR-V and answered all our questions. We purchased our Civic at Airport Honda in 2005 and have had excellent service through the service department over the years.

twotone

1 de jun. de 2013

Russ Wakeman made the sale for Airport Honda. My wife and I took our children to four dealerships that day and did not receive near the level of service from the various salesmen. At one dealership we were completely ignored and we knew we would definitely be purchasing a vehicle so we continued our journey until it lead us back to Airport Honda. Russ did not push the sale and was a very personable salesman to deal with. I have already told others of my experience because it was that good.

aliceandrichard

20 de abr. de 2013

Had a great car buying experience at Airport Honda. Floyd met us in the lot and we told him what we wanted and away we went. He was friendly with our entire family and they loved him. The manager came and talked with us also and when we left we all felt great and part of a new family.. Thanks Airport Honda

rmiles04

12 de mar. de 2013

Called in and talked to Chris Norton, who talked me thru my issue to fix my honda. Now I don't have to drive in.

crvgirl2013

2 de mar. de 2013

My experience was great at Airport Honda. I had been to all the other Honda dealers in the area. Airport got my business for several reasons: 1) Gene was a great sales consultant. He was attentive, personable and well informed about the vehicle in which I was interested. He made me feel like I was his only client and he really wanted to help me purchase the new vehicle I wanted. He gave me an AWESOME deal. He respected I had done my research and didn't try to "fool" me. In addition, he was willing to help me find a used vehicle for my husband in his price range and with all the features he wanted. He understood to keep my business he had to make us both happy and that's what he did. 2) Sherry Riggs was great too. She worked hard to make sure I received the best interest rate and saved me a considerable amount of money in the long term. 3) All the staff I encountered were pleasant and helpful. 4) The dealership was clean and comfortable.Out of the all the dealerships I visited, Airport Honda's staff was the friendliest and seemed to be the most genuine, they offered the best deal on two cars, they made the finance process easy and low pressure....it was just overall a great experience! The dealership is further from home than another local dealer but I'm really considering driving the extra distance to have our cars serviced there because of this exceptional experience. Way to go Gene, Sherry and Airport Honda!

TimothyVanover

28 de ene. de 2013

Chris did a fantastic job of scheduling the maintenance and insuring completion of the maintenance. I was in and out without waiting. It was a pleasure working with Chris !

TimothyVanover

23 de ene. de 2013

Floyd Glenn was very familiar with all of the features of the Honda Civic EX-L. He was very thourough during demonstration and sale. He also paired our Bluetooth devices and demonstrated functionality.I was very pleased with Mr. Glenn and would highly recommend.

Rhouston

15 de ene. de 2013

Everyone was adept at providing a good buying experience. There seemed to be a good team rapport and people were efficient in providing information. Mr Glenn was always helpful and considerate and constantly interjected valuable tips throughout the purchase experience (like do not forget the garage door opener from the traded vehicle). When I met the service manager he also projected a positive feeling that he would work with you.

Chucky C

10 de ene. de 2013

I have known Floyd Glenn for several years and have gotten to know him as a trusted friend that I can turn to for advice about new and used cars, among many other things. Airport Honda is indeed extremely fortunate to have such a straight shooter that will let you know exactly what he is capable of doing and the value of what's available. He also does a great job of keeping in touch with updates about inventory and keeping in touch period. He has earned the lofty status as my "Go To Guy" in the automotive sales and service business.

Keith Clark

30 de dic. de 2012

Dan explained all about the vehicle in detail, very knowledgeable. We were then given a good price for the vehicle, without any hassle at all. Very satisfied with the entire experience!

redsmomma

19 de dic. de 2012

Best car buying experience I've ever had. Very friendly, helpful employees. We walked away with a great deal and a great buying experience. I have never had a pleasant experience with a dealership and I was amazed at this one. I would highly recommend this dealership!

kirkgraves

9 de dic. de 2012

I would recommend Airport Honda for anyone interested in purchasing a new or used vehicle, and in particular, Kevin Coffman. I purchased a vehicle from Kevin in 2008 and received great service then. Kevin has stayed in contact with me since the first purchase and exercised tremendous follow up. There are people you hold close when you need help with purchasing vehicles, and Kevin is one of those people. Good dealership, even better salesperson.

Joshandshannon

8 de dic. de 2012

This was a great car buying experience. Floyd Glenn helped my family find exactly what we wanted. The friendly atmosphere and informative staff made the purchase pleasurable. I would definitely recommend Floyd to anyone looking for quality assistance in selection and purchase of a vehicle. Airport Honda exceeded my expectations.

mbennett0379

1 de dic. de 2012

Dan is amazing! He was honest and upfront and extremely patient with the grief we put him through! Worked a great deal that suited our needs! Will send more of my friends his way!

Rick Spencer

28 de oct. de 2012

Sales people were OK, but Sales Manager was completely dishonest. Twisted facts and gave a very poor representation designed to mislead. Would never deal with this dealership again, even though they are only a mile from my home, I will never go there again.

greatime

28 de oct. de 2012

really poor dealer using poor methods of integrity to deal with you. I would never consider stopping there again. The Sales Manager is extremely dishonest.

peprins1

21 de ago. de 2012

We are honored to recommend to anyone purchasing a vehicle from Lemarcus Thompson. This young man was present outside the dealership when we approached, he greeted us with a smile, he extended his hand, and he was quite attentive in helping us find what we were looking for. As we further discussed the details on a particular car, he kept us well informed throughout the negotiations, and he was very supportive through the whole process. Lemarcus Thompson represents your dealership well!

rmdixon

8 de ago. de 2012

I originally met Russ Wakeman a few months ago when we stopped in the dealership just looking at cars. We were not ready to buy yet but knew that we would be and were shopping around to see what was out there. I fell in love with the Crosstour and Russ was wonderful. He showed us the car and explained what options were available. He was available without being pushy. Russ took our names and called periodically to ask how we were doing - I never felt like he was pushing us, he was just keeping himself in my mind. When we were ready to buy of course we went to Russ. He was helpful in our decision making process and our final purchase. I haven't had to deal with any other department yet so can't really speak of them. When I am ready to buy again, or know of someone who is, I will definately recommend Russ Wakeman at Airport Honda.

jlane4

19 de jul. de 2012

I have leased two cars from Airport Honda - first a CRV and then a Crosstour working with Jim Davis both times. I would not buy/lease a car with anyone but Jim Davis. He is very honest, efficient and a true joy to work with. Whenever I am in there for routine service he never fails to sit down and talk. Always remembers me.

emilybliss

10 de jul. de 2012

Jim Davis did a wonderful job finding the right car to fit my needs. He clearly explained all the features of the car without being pushy or overly persuasive. I left feeling I had paid a fair price for a reliable vehicle and without any lingering questions about the buying process.

smoody007

2 de jul. de 2012

Russ was excellent to work with and tried to get me all that i wanted.Management was a little more difficult to work with due to price but Russ kept working until I got a deal I could live with.Doug Moody

jgardner25

30 de jun. de 2012

we had a wonderful experience at this dealership we actually had two salesmen take care of us and both were great and I would buy a car from either one of them again

dbtegballard

26 de jun. de 2012

Glad to be back in a Honda, but was not looking forward to the hassle of purchasing a new car. Thank you Dan and everyone else at Airport Honda for the friendly, helpful, and hassle free experience.

Tnvol1976

5 de jun. de 2012

We bought a 2009 Honda CRV from Jim Davis. He was very helpful. We told him what we were looking for and after a couple of test drives we found the car we wanted. We were up front about what payment range we wanted to be in. We ended up putting down more than what we wanted to and ended up trading in a veh we did not initially intend on doing. Still the payment was a little higher than we expected but we decided to purchase the vehicle anyway. I probably did not go thru the paperwork like I should have so some of this was my fault but they ended up selling me an aftermarket warranty for 2500.00 dollars that I was never told the price of. I found this out the next day and called Frank and told him I did not need this warranty. He then tried to reduce the price of the warranty to 1600.00 dollars. I still declined and he took it off. My complaint is we would have been at the payment we wanted if the warranty was not added. I was not allowed to make an informed buying decision. That decision was made by someone else not me. Fortunately I was able to have the warranty removed and was closer to the payment we had planned on.

T2Morrow

17 de may. de 2012

Thanks, Kevin for making our car buying experience a pleasant one while we were on vacation! We were very impressed with your knowledge and experience. I had visited other dealerships and you were the first to thoroughly educate us on the car. I would definitely drive from Ringgold, Ga to buy another car from you in the future. Be sure and let us know about any car clinics in case we are on vacation in yor area!! Thanks,Tracey & LeBron Morrow

kljesmer358

12 de may. de 2012

Derek was an out-standing salesman. Very helpful and knowledgable of the Honda product. He gave us time to look around and asked us questions too. He was not pushy and demanding, like most of the car dealerships can be. When delivering the vehicle, Derek explained every detail of my car purchase including the CRZ special features and how to use them. Airport Honda should be proud to have Derek as a member of there team. He's a definite asset!! My husband, Chris was so pleased with the service, that his son, Matt, made a car purchase from Derek the same day!!Sincerely,Kelly & Chris Jesmer

maggie36

22 de abr. de 2012

We have had several dealings with Frank Cardwell and many many dealing with Chuck Percival. They are two of the most caring, pleasant men we have ever dealt with anywhere. We make it a practice to only go to Airport Honda. The other local dealership simply doesn't care whethere they make a sale or not. Chuck will go out of his way for you. He calls afterwards to make sure you're happy and will do anything in his power to make sure the ordeal or buying a car, used or new is a happy experience. Frank handles the financial end of the entire deal and what a delightful man to deal with. Not pushy at all like so many in that role, and helps you to figure out what is best for your situation. Hopefully they'll stay there for many years to come. We bought a used car from them for our daughter and the seats happened to be wrong for her and by the third day she had such back pain she could barely walk. We called them, they said bring it back and we swapped out for another car. How many dealerships do you know that would do that for you? They went the extra mile which was so appreciated. They want to make sure you're happy and satisfied. We wouldn't go anywhere else. Thank you Chuck and Frank for everything you've done for us.

lkloyd

17 de abr. de 2012

Floyd was very easy to work with: honest, fair, and friendly. I would definitely go back to this dealership again because of the pleasant experience we had there.

mddixon49

6 de abr. de 2012

I have been searching for a newer model low mileage van for my wife for two weeks. I tried everything, craigslist,news sentinal & evry used car sight I could think of. All that was out there in my price range (which was $7000.00) was newer and high milage or older high mileage. A good friend told me that Floyd Glenn had helped them and several of their friends. So I called Floyd and told him what I was looking for and what price range. Talking to Floyd was like talking to a friend not a "CAR SALESMEN" he made it easy for me to talk to him and did not try to push me into anything I could not afford or a peice of junk. He done some searching and came up with a 1 local owner 2004 fully loaded van with low mileage. With the free Carfax I learnd alot great information about this van. When I made the buying decision Floyd worked hard to get it in my price range. The van is so much nicer then we dreamed of having but it would not have been possible if not for Floyd. I highly recommend Airport Honda and Floyd to everyone. I have already passed my experience on to 2 of my friends that are in the market for a car. You would be wise to give these fine group of people a chance to help you find your dream vehicle.Happy customerMike

Schild1122

1 de abr. de 2012

I bought my accord new from Derek several months ago and he told me when it came time to service it he would come and get it himself. Well three months later he did just that :-)

RLHawk

28 de mar. de 2012

My wife and I came here just to look at cars, and even though they didn't initially have any cars we wanted, we were so impressed by how helpful Derek Smith was that we didn't look anywhere else. He explained a lot about every car we looked at, giving us the pros and cons of each one and helped us know what we could expect for our price range. A few days later we got a call that they'd just got a Saturn Vue in, and we went to look at it. Billy Morton showed it to us and was extremely helpful. Neither him nor Derek were pushy, but both made me want to buy a car from them by their honesty and kindness. We ended up buying the Vue, and are very happy with it. Everyone we worked with -- particularly Derek and Billy -- was so helpful that I hope to buy our next car from here as well. I've never been so happy with any car dealer before. The only thing that upset us was when we went to get financing, Frank seemed to just want us to sign everything he pushed at us without question, so we came out of his office scared we were getting ripped off or were going to get horrible financing. Everything ended up going through fine the way we wanted it, but we would have felt a lot better on buying day if he'd explained our financing better. Instead, the only way we found out anything was by asking him questions, which he seemed to try and avoid. Perhaps some of this was just because it was a Saturday and he said he couldn't know anything for sure until Monday when the bank was open. Overall though, our experience was very good, and like I said before, I hope to come back here next time we want to buy a car.

lcstrange79

24 de mar. de 2012

I decided it was time to trade my car after driving it for 5 years. My sister had purchased a Honda from Airport Honda in 2003 and recommended that I look there first. I walked into the dealership looking to buy a used Civic but I had no intention of actually purchasing a vehicle that day. Russ Wakeman met me at my car and was friendly and eager to help. He helped me test drive two different civics but I just wasn't thrilled with the smaller size and drive of the vehicles. Russ then suggested I test drive a 2009 Honda Accord which I absolutely loved. We went into the dealership and after putting some numbers together, I purchased the 2009 Accord that evening. Trustin made sure that I got the best deal and Frank was great at helping with the paperwork and closing the deal. My decision to purchase the vehicle that day was due largely in fact to the stellar customer service I received at the dealership. After the purchase, both Russ and Trustin followed up with me to make sure I loved my vehicle. I plan on buying my next vehicle at Airport Honda!

randyfreels

16 de mar. de 2012

We shopped the other local Honda dealership and they would not work with us at all. They told us that due to a part shortage that they would stand firm on their price of a new Accord. We walked out and drove a few miles to Airport Honda. A total different experience, warm friendly greetings form Erik Foster and Chuck Perciful. I simply showed them the deal sheet from the other store and asked to beat it and we would drive a new Honda away from there. Well a couple of hours later we were rolling away in a fully loaded Accord EX-L for less than a stripped down base with leather from the other store.Chuck has called several times since our purchase just to check in and ask if we needed anything. We will always make Airport our first stop for the next new or used vehicle we purchase and they will do all the service on our Accord. And last but not least, our service experience for our oil change was quick and easy. Airport Honda sets the standard on customer service from start to finish.

mwill103

13 de mar. de 2012

Everyone was kind enough when we visited Airport Honda. We were buying our first car (from a dealership), were low on cash up front, and were college students. They explained everything to us as if we did not know a thing about buying a car and tried to convince us that we would never be able to get what we asked for in the first place and so to just settle for something else. In the end we did walk out with a car, but only after coming back a few times.1. Billy turned us over to Floyd because he was busy, but we really assume that he didn't want to deal with a couple of college kids who probably weren't going to buy the nicest of cars.2. They really just cared about how much we made a month and our credit score, nothing else really mattered.3. We were kept waiting for 4 hours the first time, when we needed to be somewhere else, and 3 hours the next time.4. When we left the first time as soon as we walked out of the door we were called with an offer $100 less. 30 minutes later we were given an offer $50 less than the other offer. We wondered if this was just because we had actually walked out.5. They did try a bunch of different banks for us, but the salesman (Floyd) did not communicate well with the finance manager (Frank). Frank seemed to think that we were ready to sign on the dotted line for the car when we walked in, sat down, filled out a credit app, and were not even shown ANY cars. Floyd told us that it would be a waste of our time if we got our hopes up by looking at a car only to find out that we couldn't get the financing for it. They just didn't communicate well.6. When I got my dad to cosign with me Frank would NOT stop calling him. This did not matter if he was at work, with a customer, sick in bed, or anything else. He just kept calling him because even though he sent the fax five times of his driver's license it somehow hadn't gotten to him, even though my dad had the proof piece of paper saying that it was received, or that it was blurry and other such nonsense.Look, the people are nice and I hope that this review doesn't make my bill suddenly jump up higher, but I wouldn't recommend them. They aren't terrible, but they do try to rush you, not let you think, get you exasperated, take up your time, and make you feel small.

tyler1

11 de mar. de 2012

Chris Denny, general manger, is an incredible person that has the best interest of every customer that walks thru the doors of Airport Honda. The quality of service is above reproach and it starts at the top with Chris and is evident all the way down the the entire staff.Jim Davis is as good as it gets when working with someone on purchasing a new vehicle. Jim's attention to detail and thoroughness is incredible. He helped make the process seamless and enjoyable.Frank Cardwell, business manager, knew we were scheduled to be somewhere else soon and did a superb job of working with us on our final set of paperwork with Airport Honda. He, too, was very thorough, knowledgeable, and sincere regarding the information he went over. When Frank had finished with us, we had no questions and truly understood our financial information regarding the new 2012 Pilot that we bought.Airport Honda is a class act, has great prices, and a staff that makes car purchasing enjoyable.

cpkintenn

8 de mar. de 2012

My family has just purchased our 7th vehicle from Airport Honda. Our salesman for 6 of them has been Jim Davis (the first was bought before Jim worked at the dealership). We have bought 2 new cars (one tonight) and 4 used cars from him, and I can't imagine buying a car from anyone else. Jim is not the stereotypical car salesman - he is not pushy, and he is an extremely honest, trustworthy, kind, patient, caring, hardworking man. He has gone above and beyond what I had come to expect when dealing with car salesmen. We also have all of our vehicles serviced at Airport Honda. I have found the service representatives to be caring, trustworthy, and willing to explain any problems that might have been uncovered during a routine service.I highly recommend Jim Davis at Airport Honda if you are in the market for a new or used vehicle.

tnlady58

21 de feb. de 2012

I went online and requested an internet quote for a certain car. I received an email with a great price reduction. I visited another dealership on Friday afternoon and their price was not what i expected. On Saturday morning I drove to Airport Honda where I met with Floyd Glenn. I decided on 2 cars and Floyd was very helpful getting the numbers for me and for giving me space while my daughter and I discussed the pros and cons of each car. When we had give him the numbers that we decided on he brought in Chuck Quiett. He knew his job well. I gave in just a few hundred dollars and left with a new 2012 Honda Civic EX-L. Harold Robbins was very helpful with the financial part. Everyone was very nice and helpful. I would recommend this dealership and its employees to anyone looking for a new or used vehicle. I would like to thank the gentleman that is over the internet department,for sending a response so soon, that is one of the reasons I decided to buy a new car so fast. Thanks to everyone.

kg4eul42

21 de feb. de 2012

My husband and I went in to look at a Civic to lease. We were greated by everyone with a warm welcome. Floyd was very helpful!!

smcallister8

15 de feb. de 2012

Dayton has been the serviceman that has helped me my last 3 visits. Each time he has greeted me with a big smile and a great attitude. The first time, the power was out, so he didn't have access to service records, but was able to provide the service I needed, and get me quickly checked out. The second time, I needed a rental car, and he had the car before I knew it, and I was able to get to work in time. The third visit, I needed a ride to the airport, but had forgotten to bring a spare set for my return, which was after dealership hours. No problem, Dayton volunteered to work after hours, and picked me up at the aiport, again, with a big smile. It's people like Dayton that make Airport Honda the wonderful dealership it is. I've never had a bad experience, and I recommend Airport Honda to everyone.

albertuhl

14 de feb. de 2012

To trade our honda accord and lease another new honda accord EX-L, We were very happy with Floyd and the people at the dealer ship and will be back for are next one. Thank's

meghnamistry

8 de feb. de 2012

Floyd was professional, friendly and very helpful. He answered all our concerns well and was detailed in doing so. Everybody at Airport Honda including Harold and Jim was welcoming and friendly. We look forward to work with their team in taking care of our new Honda CRV EX-L.

J. Kepley

30 de ene. de 2012

Had a very good experience leasing a new CR-V from Airport Honda. Derek Smith welcomed me to the dealership and was very informative. He gave me a thorough tour of the vehicle covering the highlights, safety features, and accessories available. He handled all the paperwork in an efficient manner and made certain that the vehicle met my satisfaction before I drove it off of the lot. Airport Honda is a first class dealership and I would recommend them if you're in the market for a car!

Judy Cooper

28 de ene. de 2012

Very knowlegeable about the vechicles and their options. Personable and very helpful as we were not happy with the first type of vechicle we tried out but recommended a different style of Honda that we ended up buying. Would definately recommend her to others as a reputable salesperson.

babecca

10 de dic. de 2011

I had a great experience here. Gary was extremely courteous, patient and understanding, all the while being very professional and offering great customer service. He had a great sense of humor which I tested all day. :) His patience was outstanding. The car is great and I have no doubt that I will be taken care of the same in manner in future visits.

InDognito

2 de dic. de 2011

Jim Davis is really great. We actually bought a car from him last fall 2010, and unfortunately, my husband wrecked his car a year later so we stopped back in to see what he could do for us again. He ACTUALLY remembered us! He didn't know our names, but he knew what we did for a living, what we had bought, and I was so surprised as many people as he probably deals with in any given year.We didn't actually purchase a car from him this year, but I wish we could have. His customer service is superb, and I never feel like he's putting a show on for us. He did his best to inform us when something came on the lot that was in our range, but ultimately, we ended up going to another dealer simply because of an unbelievable deal. Unfortunately, our salesman there was not nearly as terrific as Jim, but we'll definitely use Jim again in the future. I would highly recommend Airport Honda and Jim Davis as a salesman.

ltmyers

26 de oct. de 2011

I had a wonderful experience at Airport Honda. This is the second car I have purchased from this dealership, but the first time I have worked with Kevin Coffman. I met with Kevin for the first time this past spring to start my car search and knew that I wanted to buy a Honda from him once I was ready. He checked in on me every few months just to see how my search was going and to ask if he could be of any help. He was never pushy one time, just very helpful and professional. He was a fantastic sales consultant and did everything possible to help my husband and I find exactly what we needed. Kevin definitely went above and beyond our expectations. He was not an agressive car salesman like so many are. I felt very comfortable through the entire process of deciding which car to purchase. I will definitely visit Kevin again when we are ready to purchase another vehicle. He is why I have rated a 5 on all the scores. Thanks Kevin!Lori and Eric Myers

dannyca

7 de oct. de 2011

Our exprience with Airport Honda was a pleasurable experience .We had our grandson with us and Mr. was very helpful with him by getting lunch for him at MacDonalds. We did not have to wait too terriby long.

ljyzn

4 de oct. de 2011

Bill Giannaris is a good salesperson and provode great service for us. Since I don't know about the car, he explained its quality very carefully. He is ready for introducing but not pushy for me. At last, he kept the contaction with and told me to ask him anytime I have a question on my car, after I already bought the car.

scusic

26 de sep. de 2011

Overall Bill was very helpful, courteous and professional. Bill doesn't seem to be very pushy which is good. He appeared to be very genuine and to the point which I appreciate. I am not the easiest person to make a sale with but I am sure I'm not the worst. Either way he did very well. The only problem I encountered was in the finance office when I was given my payment. Not because the finance person (Frank) did anything wrong but because my payment was 60 dollars higher than what the sales manager had stated it would be. Apparently the manager who wrote the offer did not figure the numbers in correctly. I will say this, the manager made situation right and honored the deal he had written. That says alot about Airport Honda that they are willing to correct their mistakes. It was a pleasant experience and I would not hesitate to purchase another vehicle from Airport Honda. In fact that was my second purchase at that location.

Carleton0544

16 de sep. de 2011

Bill Giannaris is one of the best sales people I have ever worked with. Came in for just an oil change and ended up buying a Honda pilot for myself and for our son as well. Bill answered all our questions, followed up on every detail and even helped us install xm radio. He is surely a great asset to your company. Thanks so much! Rebecca Carleton

cooker10

3 de sep. de 2011

Everyone I dealt with was very professional and they went out of their way to answer any question I had and did everything possible to accomodate my wishes. What more can you ask

volamy

26 de jul. de 2011

Professional, friendly staff. Derek helped us as soon as we walked on the lot. I told him what I needed size and price wise. He didnt pressure me into a sale I didnt want. I got a much better trade in offer here than at another Honda dealership. Love my car, love my payment! It was a pleasure doing business with Airport Honda and I highly recommend this dealership to anyone looking for a vehicle.

mackhall

24 de jul. de 2011

Went to dealership with a 2005 honda accord in very bad condition caused by neglect from family member. Car was not worth remaining balance of outstanding loan. Salesman and Salesmanager work very hard to make a purchase of a new vehicle possible and we received the best value for a poor tradein. We went to 3 other dealerships that would not try to help us make a purchase possible. My wife and myself we able to buy the car we wanted and at a fair price...Thank you Airport Honda.

dsadlemire

10 de jul. de 2011

My experience at Airport Honda was extremely painless! This is the second car I bought from Airport Honda and this is the second time Jim has helped me to the best of his ability! I feel very special when I am in the company of the whole dealership. After I drove away in my new Honda, I knew everything there was to know about my car and felt very confident that if I had any problem or was concerned about the car in any way that I can just call Jim and the problem would be solved! I do and would recommend Airport Honda to everyone I know. Thanks Jim and Harold for making me feel comfortable and for all of your hard work to put me into a new car! See you soon.

stevenreed007

1 de jul. de 2011

Went to Airport Honda to trade in two older cars for a more reliable newer car. The trade-in values that were offered were up to what Kelley Blue Book said was acceptable, and the cost of the car purchased was also in range of KBB.

Jackolian

27 de jun. de 2011

I was looking at the Civics while having my Accord serviced. The service department is the best I have ever seen. I didn't think I could fit into a Civic since I am 6'2 and I made mention of that to a salesman named of Floyd Gleen who is even taller than I am. He said he drove a Civic and loved it. We went for a test drive and I was really impressed with the car, and after putting Floyd through four agonizing tooth pulling days, I bought it! There was absolutely no high pressure. And I liked that so much I kept going back. The end result was the purchase. Couldn't of, wouldn't of except for Floyd. They need to give this guy a raise. Great salesman. And a great guy to boot. I highly recommend this dealership. It's my second car from them and they have a family feel about them. I wouldn't go anywhere else.

nana

27 de jun. de 2011

My vehichle listed cheaper in advertisement, when I went back to dealership after already purchasing it they would'nt do anything about it. Very disappointed in being taken advantage of. The salesman was very nice and this has no reflection against him or the financial man I worked with. I met with general manager today and he just would not do a thing to make me happy with his dealership. I would not recommend this dealership to anyone.

badgerra

23 de jun. de 2011

A very clean and up to date dealership. A no pressure atmosphere. I have been dealing with Jim Davis for several years now and purchased several cars from him. A man with integrity, honesty, and gives it to you straight. It's great to know a salesman that you can trust.

hisnhappy

17 de jun. de 2011

I had brought my van in to have the timing belt, spark plugs, and the oil changed. I also needed a panel on the side of the driver's side seat fixed. It was there that I met Scott. We had already spoken on the phone and he had called to let me know that he had a loaner car for me. He was very professional, courteous, and personable and called if there was ever a change in the cost of what he had estimated before. The loaner car was a Honda Accord and it drove like a dream. When I returned to pick up my van, I was greated by Scott hisnwith a, "Hi, Ms. Fuller." It was so nice to be treated like a person and not just a number or a make and model number. Scott was truly the best and I will be recommending to everyone I know to deal with him when they take their vehicles to Airport Honda. Bravo to Scott Moore!

loveourodyssey

15 de jun. de 2011

Our first visit was to West Side Honda. We were so turned off by a salesman there and decided to give Airport Honda a try. Gary was excellent to work with. Nice, courteous, and professional. We would recommend him to everyone we know. Thank you, thank you, thank you, we love our Odyssey and Airport Honda!

born2flylo

14 de jun. de 2011

Great, friendly customer service. The sales department is not in any way pushy or negative. They made the details of the transaction easy to understand and they happily answered all of our questions. I highly recommend purchasing a vehicle here.

clgibsontn

12 de jun. de 2011

My experience at Airport Honda was wonderful. Everyone was very courteous and professional. My salesman, Jim Davis, was excellent in every way. He worked with me to show me all my options, and got me the vehicle I wanted. He also did a wonderful job at teaching me everything about the vehicle I needed to know, and he gave me a good orientation to the dealership as well. A very good buying experience that I would recommend to anyone.

pickles56

8 de jun. de 2011

Jim did a great job getting my requirements for the car I was looking for. He helped me narrow down my selection by test driving various vehicles. He followed up with me every few days or so & set up a time & day to look at vehicles. Jim spent about 7 hours in one day until I figured out what I wanted. He was very pleasant and easy to deal with. I never felt pressured.

city01

8 de jun. de 2011

I am from Kentucky, and after going to sisk in hopkinsville ky, which only had the ex model, and added a 2000.00 Lack of availability charge, I was told to shop them, so I went online and did just that. I found that this dealership had the ex-l, which I was looking for, and even in black, like my wife wanted, and did not add the LOA fee. I gave as accurate description of my car as I could, and they quoted me a very fair trade in price, without seeing my car. Mr. Davis really is the person you hear on the phone, which seems to good to be true. Traveled to knoxville, completed the deal as discussed on the phone, shown all the features of the car by Mr. Davis, filled car up with gas, and we were thanked and sent on our way to Ky. I had a voice mail on my phone when we got home, Mr. Davis wanting to see how our trip home was. I would say that my experience with Mr. Davis and Air Port Honda would be an 11 out of 10. I would recommend to anyone reading this to give him a call before you purchase. Thanks again from Kentucky, George and Tammie

eunicer

2 de jun. de 2011

At Airport Honda I recently purchased a used car with some hail damage. Jim Davis was attentive, professional, caring and genuine. My children were there also to inspect my purchase and remarked that Mr. Davis was the kindest, most caring car salesman they had ever met. He was not pushy, and yet he took the time to help me find a vehicle that would meet my needs. The facility was clean and there was a play area for children. Everyone we met was polite and friendly. I felt the price was fair and it appears that the follow up service is exemplary.

mtb7000

2 de jun. de 2011

While we were unable to get the vehicle I wanted from the dealer, working with Gary was a pleasure. He made every effort to accomodate me and my wife during our multiple interactions. Gary was extrememly courteous, patient and understanding, all the while being very professional and offering great customer service. I would not hestitate to do business with Gary again in the future and was dissapointed that I couldn't reward his efforts with a transaction. Adam

Pat Miller

29 de may. de 2011

Both men that I worked with were very professional and kind at the same time. They answered all my questions. They gave me a thorough inspection of the car and how to operate all the instruments. I am also very impressed that they are offering a "new car owner workshop" in a few weeks. That will give me a chance to have driven the car and I will be able to ask them questions at this workshop.These men gave me their cell phone numbers and I am impressed that I was welcomed by both of them to call at any time with any questions I might have about the car. I wanted a manual transmission car. They searched and got me the car in the color, both outer and interior, that I wanted the very next day. In fact, they were calling me that very afternoon of the day that I first visited the dealership. I would recommend this dealership and these two men to anyone thinking of buying a new or used car.

klea

27 de may. de 2011

I got a great deal.The staff was very friendly-not pushy. Answered all my questions and concerns.I purchased a hail damaged car and the work done was better than promised--looks like new. Mark Morgan was our sales person and yes he did return all my calls. Very pleased overall with the experience.

silvercivic

26 de may. de 2011

Jeremy Stone was very helpful and approachable. He lacked the behavior that give so many salesman a bad name. If he did not know the answer to a question he didn't make up or pretend to know the answer. He consulted someone and got back to me. When I select a vehicle I like to look at several with different amenities. I have left several lots because of salesman's demanding questions, such as "I can't help you if you don't tell me what you want." I pulled onto the Airport Honda lot after a long work day and an hour at the gym. All I wanted to do was glance at a few cars, get some ideas and go home. After looking at three very different things Jeremy asked "Can you give me an idea of what you're looking for?" I thought "Here it comes." I am embarrassed to say I was very short with him as I said I was not sure what I was looking for. I would have to look around and see. His response, which won me over, "I understand. There's a lot to choose from. Let me know if there is something you want to look at and we'll open it up." I ended up buy a car that night. When I signed my paperwork the next morning I shared I prefer to have regular service done at the dealership. He had already made the sale but still took time to walk me back to the service department, introducing me to the staff I might be dealing with when I come in. If it is not obvious by now, I had a great buying experience. I would recommend this dealship and send my friends Jeremy's way any time.

snoopyb98

19 de may. de 2011

Great dealership to work with! I walked in knowing what I wanted, and didn't get sold on anything I didn't want. LOVED it!I liked the test drive, it was more than just a drive around the block, it was long enough to get a good feel for the car. Everyone was friendly and attentive.

mark1542

18 de may. de 2011

I have dealt with Kevin on numerous occasions, and would not deal with anybody else. He is a great person to deal with, and he does everything in his power to make sure the buying process is an enjoyable one. I would, and have in the past, recommend anybody looking for a used or new car to Airport Honda and Kevin Coffman.

byronwagner

17 de may. de 2011

We came to Airport Honda to find a good,used crv for our 2 college kids to share. When the car we came to test drive didn't meet our expectations, Gary helped us narrow down our choices and facilitated a deal for a newer model that we had no idea would be so reasonably priced. We left the lot with the best car that we could afford, and we are thankful!

tinalee

13 de may. de 2011

We got our Honda CR-V from Airport Honda, mainly because they have some discount right after a hail storm. The other Honda dealer in town would not lower the prices but repair the cars. However, when we tried to lower the price even more or asked for more options, they became impatient a little. Overall, the sales was nice and helpful.

cpquick

12 de may. de 2011

Wonderful experience, everyone was friendly and very helpful. Floyd even reminded us to be sure to get our garage door opener out of the old car (which we had forgotten). Will definitely recommend this dealership and sales associate. WE LOVE OUR NEW CAR!!

avans

11 de may. de 2011

Kevin Coffman is by far the best sales representative that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The price I paid was fair for both of us, and we love the new car. This is the third car that we have purchased from Kevin, and as long as I like Hondas, I probably won't go elsewhere. I have also found their service dept. to be very good and always helpful.

cellis9

8 de may. de 2011

I was treated very well at this dealership- there was great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my blinker, which is way too long! Other than that everyone was very friendly and helpful

rudejelly

8 de may. de 2011

I gave this dealership this rating because of both of our buying experiences (2 cars in the last 2 years) have been very pleasant. We bought a Honda Fit from Chuck Perciful in 2009, because a friend had recommended him. This time around, Chuck even adapted to our schedule (came in on his off-hours) so he could help us find a vehicle that satisfied our needs. We were amazed that Chuck remembers so much about his previous customers and already had an idea of what was important to us in a car. We were considering several makes of vehicle in the same class and ended up visiting several dealerships. We chose an Accord because it edged out the others on the features that we were looking for. We chose Airport Honda because we had a good experience the previous time we bought from them. This time was no different -- Chuck, the sales manager, and the finance guy were all very pleasant to work with. After we closed the deal, made the purchase and were ready to take delivery, Chuck took the extra time and care to make sure that we were completely familiar with and satisfied with all the features of our new vehicle. Chuck's one of those guys you wanna keep going back to because he makes the shopping and buying experience pleasant. That's why I keep his card handy.

wd161

5 de may. de 2011

We were very leased with John, our salesman and overall buying experience. He remembered us from a previous visit and made us feel welcome. He was very courteous and helpful at all times.Although the vehicle we were searching for is in high demand and hard to find, once we found it, John gave us a good demo of all the features and allowed each of us to test drive it while listening to our input about the pros and cons. Once the decision was made to purchase, he knowledgeably helped us add the features we wanted.We have owned Honda's for about 20 years now. This is our third. So we are very satisfied with Honda. The service department here is excellent, always clean and friendly. Work is usually completed while I wait. Thanks for a great buying experience!

BHarris1012

2 de may. de 2011

I am a long time customer of Floyd's. I have purchased three cars from him and have had nothing but good experiences with each and every one of them. I loved every car that I purchased from him. Floyd displays excellent customer service every time I step into AIRPORT HONDA. I love the dealership and I love my favorite car salesman, Floyd :)

alakins

1 de may. de 2011

Jim was very helpful. He knew a lot about the vehicle and was willing to work with us in any way that he needed. He helped us get a great deal on a used car. Everyone who worked there was very nice and offered to get us anything we needed such as water, soda, or snacks.

mccrackenmk

1 de may. de 2011

I found the salesman, John, to be extremely knowledgeable about the vehicle makes I was considering. He provided detailed answers to my questions, and helped me weigh my options in an informed way. I was very impressed with his ability to work with me in dealing with the dealership's management on my behalf. John made himself available for questions, yet gave me the space I needed to make my own decisions without any pressure. Not only would I recommend the dealership, but I would encourage anyone I know who plans to buy a Honda to deal with John as a salesperson. He showed me respect in all aspects of my dealings while I looked at what was available and during the car's purchase. The Honda vehicles speak for themselves in terms of quality and dependability, and having helpful, friendly people to deal with is such a pleasure. This is the second car I have purchased from Airport Honda, and I would definitely deal with them again.

struzinski09

1 de may. de 2011

Customer service was very great.Quality of work was very great .Friendliness was excelent.My overall experience was wonderful. My salesman exceeded expectation and went above and beyond call of duty.Price of car is fair and what I expected. No surprises.

gtudor

30 de abr. de 2011

Jeremy was very helpful. He went the step further that no other dealership was willing to go for us. Jeremy explained our options, some of them we had never thought of and had never been mentioned. When the vehicle we had chosen was hail damaged he worked hard to find us a vehicle free of damage.

gopilot

29 de abr. de 2011

We just wanted to check out the Honda Pilot. We had visted another Honda dealer the day before and felt like we were wasting their time. When we stopped by Airport Honda Greg came out and let us look at the Pilots. He was very imformative without being pushy. He told us to dive it and see what we thought. He worked well with us on getting the most on our trade in and getting a good price on the Pilot. I would recommend Airport Honda to anyone. :)

YvonneBohannon

29 de abr. de 2011

Gary was an excellent salesman. He made our experience in purchasingour car fun. He had a great sense of humor. He was very informant about the town & country we purchased. The dealership was a nice clean place with very friendly people. Everyone welcomed us.

prestonwb

27 de abr. de 2011

We came late in the afternoon, expecting to just "look around". Greg came over and started talking to us and after asking about what our requirements and desires were in a vehicle, he informed us we could probably afford a new car rather than the used cars we were looking at.Greg clearly worked beyond normal business hours and answered all of our questions, secured incredible financing & made it possible for us to drive our new car home that night!!Greg was very helpful and knowledgeable. I am often dismayed when salesmen do not know their own product. When I ask a question about a vehicle's engine, safety rating or performance level, I expect him to know the answer without hesitation. Greg met and exceeded this expectation.In approximately 18 months when my husband's high performance truck is paid off we will be looking for a second, more gas efficient, car for him as well. We plan on returning to Airport Honda and plan on requesting Greg to be our salesman.Thanks-Rebecca Preston

jill4tnvols

26 de abr. de 2011

I have had 7 Honda's back to back. They are the only manufacturers I would even consider. March 19th 2011 I was in a terrible car wreck & everyone says it's a miracle that I am here. (All involved are OK one had a broke leg in the other vehicle), but I did not break one bone & both cars were totaled, but all airbags deployed saving my life. I was hit by a Rescue Squad vehicle very very Big Truck 1 ton ? "The Big Ones" they were traveling between 70-80mph. We Flipped several times landing on a hillside & rolled back down. It was a 2008 Honda Accord Sedan EX V-6. I failed to yield at a stop sign. My insurance paid my Honda Accord off & we were 6,000 to the good. I couldn't believe it. I was just hoping to get it paid off. I sent Floyd pics if anyone wants to go check them out & maybe purchase or test drive a honda, but be sure you ask for the "Best" smiley Floyd! Hey tell him Jill sent ya.. (and LOL I am not being paid to say any of this). I almost because of the price & specials being offered got a Camry til I noticed the 2 star rating on the passenger side. Plus I'm just a Honda woman & now Safety means everything to me. It wasn't worth the deal they were giving me at the Toyota place.. besides, Floyd Glenn did an even better deal by doing me right on the Honda that I really wanted all along even with all the extra's. I got much more of a car. Anyways, out of all the places and I have bought Honda's the last 7 times. 1 or 2 did come from Airport Honda. I just knew from the start the salesman Floyd was going to do the best for me & he exceeded my expectations even going beyond what I was expecting. Seriously, "FLOYD GLENN" at Airport Honda was the most polite, full of fun always smiling,& cutting up with us, yet very professional. He treated me, all of us there with the utmost respect of any salesman EVER "EVER". ("I really do mean that!! every word) He was so personable & extremely helpful taking his to make sure he went over everything with us. Bless his heart he even stayed way over closing & never once rushed us or made us feel hurried. Did I mention that he really did beat everyplace we went & got more of the car I thought I could get. The even safer 5 Star all around 2011 Accord EX. If you read this Floyd stay w/ Honda's I will always be a customer, and hope to send you some business. I am so happy with my new car all around the board, the price, the financing, the kindness, & coming down for a more affordable payment. Thanks so much Airport Honda, but most of all Floyd Glenn YOU ROCK I will be sending you some business & hope to always do my trading or buying with you in the future. Much Thanks Jill Sevierville, TN

velvet

26 de abr. de 2011

I just purchased my fourth honda from Kevin Coffman at Airport Honda in Knoxville TN. Over the past 10 years I have found that the service and respect i get from people like Kevin Coffman keeps holding true. He has become more like a trust-worthy friend instead of the typical car salesman. He has always worked with me within my budget and has given me amazing deals. He always knows me on a first name basis. He and his co-workers,like Mark Morgan,know how to treat people right. They are not pushy and there is no descrimination towards me for being a female consumer. Unlike a Nissan dealership on Clinton Highway,the honesty,respect and integrity they have always shown is what keeps me going back. I have finally learned to just go straight to Airport Honda and stop wasting my time shopping for a vehicle anywhere else. I will definitely be purchasing a fifth vehicle from them in the future.Thanks again Kevin! Velvet

Becca73180

24 de abr. de 2011

We were upfront with John about our budget and he never pushed us to go over that, which we really appreciated. When we found a car that we liked, but was nearly $2k over our budget, he was able to lower the price so we didn't have to pay more than we're able. On top of that, he was extremely friendly- really easy to talk to. We felt like we made a friend, not met a salesperson. It was the first time my husband or I have bought a used car in years, and we were very nervous going in about being hounded by super aggressive sales people- John was just the opposite. He listened to our needs, was helpful in finding a car, and then worked with us on the price. The whole experience was a lot less painful than we thought it would be! :)

mdmorris

20 de abr. de 2011

My fiance and I recently bought a new 2011 Honda Civic from Airport Honda. Our salesperson was Jay Haynes, and he did a wonderful job of making us feel welcome. My fiance and I went to another Honda dealer in Knoxville and did NOT have a good experience, so we were glad to have such good luck with Airport Honda. The car runs beautifully, and the organization did great follow-up after our purchase. Go and see them! :-)

mcoffman17

17 de abr. de 2011

My experience at Airport Honda was wonderful. This was my first time buying a car, but Tom made me feel very comfortable. He was very down-to-earth and easy to talk to. He was not like most salesmen who carry on random/awkward conversations or try to push things on you. He did an excellent job at getting exactly what I wanted and at the price that I wanted. I will definitely be recommending him to friends and family, and I also plan to return to Airport Honda for my future purchases.

metchi

16 de abr. de 2011

The folks we worked with in buying our first every owned Honda were exceptionally kind and really helped us in being confident in our purchase. We compared many vehicles and spoke with many sales associates, but the folks that work at Airport Honda really went out of their way to explain each detail of the vehicle and company. They where very patient with us and we appreciated it. We had our 2.5 year old son with us and never felt impatience from the associates. They where patient through all our questions and concerns, even when we asked the same question over and over again. On top of this all, they where very competitive in the price compared to other dealerships. Overall, I know after buying our Honda Pilot that we will be taken care of with this dealership and the company. Thank you.

ryecatcher22

16 de abr. de 2011

When we first walked into the dealership this afternoon we were greeted by a salesman, Michael Sellers. He was very friendly and helpful in finding the vehicles we were interested in and took us out for a couple of test drives. I think during this time is when he really sold the car to us. We went on a bit of a ride through some hilly country areas and really got to feel what the car could do. The best part about my experience at Airport Honda is that I never at any time felt like they were trying to take advantage of us or pressure us into buying. To me Mike felt like a really honest, genuine person who wasn't just trying to sell us a car, but help us find the right car for us at the right price. All of the questions we had were answered and the trade in value they gave us was more than fair. I think that we definitely got the best service, price and vehicle from Airport Honda. I would definitely bring my business to them again!

newhondacrv

16 de abr. de 2011

This is our second time purchasing a new Honda from Airport Honda. Everyone is courteous and attentive. We especially enjoyed working with Jay Haynes, he is not a high pressure salesman. He answered all of our questions thorougly without hesistation. I would recommend the dealership and Jay to anyone looking to buy a Honda.

lilliemccall

14 de abr. de 2011

John was an excellent salesman. He understood that I was nervous about purchasing a new car for the first time and didn't pressure or haggle me. He answered all of my questions about the different vehicle options, so I was very confident that the Honda Fit would be a perfect match for me. I highly recommend him to other friends that are in the market for a new car and even thanked him on my Facebook for making my first car purchase a delightful experience. My boyfriend and I will be back to purchase another vehicle from him in the future for certain.

salamattder

14 de abr. de 2011

We have been dealing with Airport Honda for a long time and have never had a reason to complain. Everyone from Reception to the Sales team to the Service Department are all great to work with. On our most recent visit to Airport we were introduced to Bobby for the first time, and it was an absolute pleasure to work with him. He was not pushy, but made good suggestions when needed. He was also very informative about the products on the lot. He check with us after we bought the car to make sure everything was going well, and even after we came in for a service call, he checked in with us to make sure things were satisfactory. He is a great asset to Airport Honda and if we have car needs in the future we will definitely ask for him, and you should too.

hondaphotographer

13 de abr. de 2011

This is now my 6th or 7th car from Airport Honda and my second time having Kevin as my sales person. As always, I was taken care of with great customer service. Kevin went above and beyond to ensure my deal was smooth and that I didn't spend wasted hours sitting in the dealership. I have leased that last few cars with them and wanted to know what options I had to try and get out of leasing. Based on my needs Kevin went over my options and his recommendation.

jpyles213

13 de abr. de 2011

I was in the market for a certified, used Honda Odyssey after being a multiple Chrysler minivan owner over the last 20 years. I found a promising Odyssey on the internet at Airport HOnda, 2 1/2 hrs. from my NC hometown. I exchanged emails with Floyd Glenn about the van, features, and price. Calling back the next morning, Floyd was 'off' so I talked with Jim Davis about seeing the vehicle with my husband. We arrived at the dealership to 'red carpet' treatment. Jim was very friendly, easy to talk with (tho' he is a UT fan...), extremely knowledgeable about the Odyssey, and efficient with the ensuing paperwork. He had the vehicle 'gassed up' and in perfect condition, and even pointed out a tiny paint imperfection on one door handle (the car's only flaw). Jim spent several hours with us showing us how to operate all the van's features and easily & patiently answered our questions. Throughout the process we were impressed with his honesty and forthright manner. As we drove home with our 'new' Odyssey, he called us just to see if we had any questions about the van's performance or operation. The next week, he sent a follow-up note just to say he was available if we had any concerns or questions and a week or two after that, we got a call from Floyd just to check on us and thanking us for our business. The whole car-purchase-out-of-state could not have gone any smoother and we would heartily recommend this dealership for anyone in the market for a certified Honda. I absolutely LOVE my Odyssey !!!!!!!!!!!!!

tammiesmith

11 de abr. de 2011

Mike was an excellent sales man. He knew what we were looking for and the price we needed to be. He worked diligently to ensure that our needs were met. We are very happy with our purchase and with the positive, enthusiastic, kind, and professional demeanor that Mike had towards us. We will be future customers.

tressa_77

11 de abr. de 2011

This was my second purchase from Airport Honda and Kevin Coffman was my salesman both times. Both times have been easy and smooth experiences. I had an Odyssey that I bought brand new from there in 2008, so I have also had experience with the service department. They have always went above and beyond my expectations and really want to make sure their customers leave happy. I just purchased a Honda Pilot and absolutely love it. Not only will I always buy from Airport Honda, but I will also only deal with Kevin Coffman as long as he is there. Not because the other salesman aren't just as capable, but Kevin is very sincere with the work he does and he has always made sure that my experiences with Airport Honda were enjoyable. Tressa West

Susan Byrd

8 de abr. de 2011

We had a great experience buying our Honda Pilot. The salesman was very kind and very patient with us. Michael is a great asset to your company he does a wonderful job and we will recommend him to all our friends. Harold Robbins was our finance person and he was wonderful to us, it was a pleasure doing business with him. I will recommend Airport Honda to everyone!

jmikels

6 de abr. de 2011

Excellent experience with Airport Honda! Michael & Floyd made buying a new car easy! It was my first brand new car experience and I would never trust another dealer in Knoxville. I tried another Honda dealer located in West Knoxville in the past & was very dissatisfied with their customer service. But not at Airport Honda! They went above and beyond to find the one and only Civic SI that I wanted. They didn't have one on the lot or even in Knoxville for that matter but they went out of their way to find my white 2011 Honda Civic SI Coupe. They knew I wouldn't settle for anything less and they never tried to persuade me otherwise! I thought the price would be more since they had to locate it and have it delivered but not at all! They actually gave me a great low price below MSRP and gave me a top dollar amount for my trade in. If you need a car Aiport Honda is the way to go! Excellent customer service! Great prices! Thanks Airport Honda! You have a new Customer for Life!Julie

sm5475

5 de abr. de 2011

We love the style & design of the Accord Coupe. We went to Airport Honda to look for a used 2008 Accord Coupe. After meeting Greg & getting all the lease options info we were driving away with a 2011 Red Accord Coupe. I would've never thought that we would drive away with new Coupe. The whole experience was great. No pressure, no hassle. Greg asked us what we wanted. We told him. He gave us some options. Took us out to test drive a few Coupes. Then he let us talk on it. Very affordable down payment and monthly payment to be driving a 2011 Accord Coupe. This Coupe was for my wife. The next one is for me and I'll buy from Greg. James Matthews

memangum

5 de abr. de 2011

We were able to be greeted immediately and assisted by another salesman while Jim was finishing up with a previous customer. We were able to get a straight answer without unnecessary waiting. The managers worked through the process and got the deal done.

civicangel

2 de abr. de 2011

I have received continuous excellent customer service from everyone at this dealership. I brought my new used car in a week after purchasing to have some options added to it, and I was put into a rental car for the day. The service department arranged that for me immediately after I got checked in, and I barely had time to relax in the waiting area before the rental car service arrived. Honda covered the costs of the rental, too, which I very much appreciated. The service work was finished in a very reasonable amount of time, and I think a quality job was done. Everyone in the shop was very nice and pleasant (even on a rainy day). I made a last-minute request when I picked up my car - I'd bought a trunk liner and exhaust tip and asked if they could be installed right then and there before I left the shop. The guys in the service area (Dayton was particularly helpful) were all too happy to do those things for me, and they exceeded my expectations by not charging me for those quick installations since I had just bought my car. Normally taking a car in for service of any kind, even just an oil change, would annoy me, but, at Airport Honda, the service is fast and efficient and friendly. I have great expectations for my return visits to the dealership for service in the future.

gillie123

1 de abr. de 2011

I purchased a preowned car from Tom Strother. I had in mind which car I wanted before going to Airport Honda. I had researched the car on line. Tom was very patient and he found the ecact the car I wanted. I will buy my next car from Tom. Also, the finance manager worked with me and gave me a payment to fit my budget. Thank you Tom Strother and Airport Honda.

RNS

1 de abr. de 2011

Purchased a used vehicle and our salesman, Jim Davis was great! He searched for exactly what we wanted and found it. Showed us lots of vehicles, explained pricing for added accessories and information on safety rating. We also dealt with the finance manager and he too was nice to work with, even though we financed elsewhere.

blackls86

1 de abr. de 2011

I originally went in to Airport Honda looking to trade my Toyota Corolla for a Honda Fit. I test drove the Fit as well as a Civic. I really liked the Fit, but the Civic worked better for my budget.Tom was my salesman, and he went above and beyond the call of duty to make sure that I was satisfied with my buying experience. Erick and Drew ensured that I was paying the right price and were able to get me a special rate through Honda Financial, which I assumed was nearly impossible because of my credit history.After I drove the car home, the TPMS (Tire Pressure Monitoring System) light came on. I immediately called Tom, and he told me to bring the car back to them the next day. I took the car in, but had to be back at work, so Tom gave me a ride back to my office. When they were done with my car, he personally drove my car back to my office for me, so I wouldn't have to leave work. He also said that they would put new tires on my car, as the ones that were on there had developed flat spots.I have never been treated so fairly by a dealership as I have by Airport Honda and Tom Strother. I would recommend them hands down to anyone who is looking for a new or used vehicle!

aodom

1 de abr. de 2011

My experience at Airport Honda has been really great so far. Mike Sellars and David Davis were very friendly and helpful. They have gone above and beyond to make this a pleasant and easy experience. When they did not know the answer to our questions they made sure they found someone who did know the accurate information. They worked diligentlyI will definitely refer others.

nancichaffin

31 de mar. de 2011

I found everyone at Airport Honda exceptionally knowledgeable and professional. There was no 'hard-pressure'. They answered all of my questions and were very helpful to someone who has only bought one new car many years ago. I was especially impressed with Greg Tapp, who was always available and respectful. It was easy to get in touch with him, and he has no problem...if he didn't know an answer to say, "Let me ask someone else." Greg knew his job and he made the whole experience fun. He makes it obvious that he is "not just here to sell a car," but to carry the experience into the next step and to make sure that I have everything I need. I am very pleased with the car, but more than that, the staff at Airport Honda made this enjoyable.

tina carver

31 de mar. de 2011

our experience at airport honda was very good. the salesperson (mr. gary silvey) was very personable and knew about the cars that we were interested in. he went the extra mile to make sure we were very comfortable with the sales. this is the third car we have purchased from airport honda. even though we live in nc we rather spend the extra time going to maryville, tn to purchase our vehicles. also, your facility was very clean which i feel shows alot about the dealership and the people that work there. thanks again

triplebts

31 de mar. de 2011

I began my search for a new car at another area Honda dealership but got the usual car business game. They wanted to add a bunch of things on to the car and try to go back and forth on price 50 times. I ended up purchasing from Airport Honda because of the great staff. Mark and David really were so easy to work with. It was low pressure and I was totally comfortable dealing with them. They just wanted to get me in the car I was looking for and come up with a deal that was fair to both parties. It seemed like they really appreciated my business. I'll definitely be shopping with them again in the future and would recommend them to anyone looking for a new Honda. Erick and Drew were also great. Thanks guys.

trudd

31 de mar. de 2011

We have purchased two new vehicles from this dealership and both experiances have been great even though we dealt with different people on each occasion. Our vehicle has been serviced at this dealership and the no hassle honest recommendations for vehicles needs are a welcome change and much appreciated. We will continue to do our business with Honda and this dealership!

pirate1190

31 de mar. de 2011

I had recieved Jays number from a friend when i had mentioned i was looking for a truck. After seeing a few trucks Jay turned me on the a Honda civic si. Not even in the same ball park, but Jay knew my personality and knew that i would like it better. Jay worked hard to make the price work for my budget. I would give Jays card to anyone that is looking for a new car.

carol f nash

30 de mar. de 2011

We travel from cookeville where there is a honda dealer just becouse at that dealer when you give them a price you are looking for they think it funny I don't like that at airport honda it not like that this is the third time we have got a car or a van from them and if i was getting another one it would be from Kevin at Airport honda in Knoxville,Tn.

mrsfeole

29 de mar. de 2011

I came in expecting to only test drive a CRV because I only had a small budget and did not expect to be able to afford anything at the dealership. Tom and Greg were so helpful. Trustin came into the conversation and mentioned another vehicle that was within my price range. They allowed me to drive the SUV home to show my husband and worked to put the SUV for exactly the price I had so we could pay cash. I know have a truck I love and we stayed right on budget. This is the third car we have bought from Airport Honda and we WILL be back!

hannahbsims

28 de mar. de 2011

I am very happy with the service that Derek provided us. He allowed me to take the car for a day or two and really see if I was going to be satisfied and you don't get that type of service anymore. Having traded my SUV for a two door coupe, it really allowed me to see if I could handle it and to see what it would be like driving it day to day.

lgower

27 de mar. de 2011

Mark was very helpful and knowledgeable. He was patient as I considered all of my options. Mark considered my car needs and was able to find the right car and financing for me. Overall, I had a wonderful experience at Airport Honda and would happily recommend the dealership and Mark to anyone.

khpagesr

26 de mar. de 2011

We had a 2003 Element that was rear-ended and totaled. No injuries and we wanted another. We thought about a used one, but we decided to get a new Element. I went online for a price quote from the 3 Knoxville dealerships, and Airport Honda was the first one to respond with a price by 24 hours. I came over Saturday and met Gary Silvey who was extremely helpful. He offered for me to drive home an Element to show my wife, and we came back that evening. We decided on the color and it was located and brought to the dealership. An unpleasant experience with the demise of our 2003 Element was turned into a pleasant experience with the purchase of our 2011 Element. We look forward to many enjoyable years with our 2011 Element and our association with Airport Honda.

civicangel

26 de mar. de 2011

I visited four dealerships before finally stopping at Airport Honda on my way home the other evening. It was the end of the day - almost 8:30 at night, and I was so tired from shopping all day without finding the deal for which I was looking. I walked in the door at Airport Honda, and I was greeted by Jay, the friendliest salesperson I'd met all day. He asked me what I needed, and I told him point blank exactly what I wanted for my car and that I was interested in purchasing a Civic under a certain price. He went to work immediately on pricing the value of my trade and finding me the newest used Civic in the best shape for my budget. All of the businesses I had been to that day had me waiting around for an hour or more just to work rough numbers, and, in less than 20 minutes, Jay had a car picked out for me that met my expectations and worked his magic getting me a sweet deal. He got me the money I wanted for my trade and got me an awesome deal on my Civic. I was even able to add a couple of options and still came out under budget. I was so happy! Not only was my salesman wonderful, but the business office workers were wonderful, too, and they made the paperwork part of everything stress-free. Overall I had a great experience, and I will return to Aiport Honda whenever I decide to get a new car years from now. I left the dealership a satisfied customer. I will highly recommend Aiport Honda to any fellow car shoppers. Oh, and not only did I enjoy the whole experience, I love my new ride! It's smooth and peppy and handles like a dream. I will definitely be a repeat Honda buyer!

katbear7806

25 de mar. de 2011

This was by far the best car shopping experience we have had in the last 6 years. Jim was wonderful to work with. We had been given his name by our children's pastor. When we asked for him he came out and listened to what my husband had to say about our plans for car shopping. He was willing to go the extra mile to get us where we needed to be with a payment and still both have gas efficient vehicles. We left the dealer with two vehicles; a brand new Honda Civic and a used Nissan Sentra. Jim didn't try to sell us anything more than we wanted which is always a plus. Drew was very patient with us through the financing process with our two toddlers present. Drew and Jim were wonderful with the kids, and it was great to have the kids play area. Jim even brought the paperwork to us while we let our kids play which was wonderful.

Sharon Baxter

25 de mar. de 2011

I have bought several cars from Jim and sent several people to him, because he is honest and will give you the best deal he can. I call him my Angel with Wings because he is very helpful in finding you the BEST car. I would recemmend him to anyone and Airport Honda. Thank You Sharon Baxter

JonathanDT

25 de mar. de 2011

Airport Honda provides really great customer service: they put some serious effort into seeing that their customers get excellent treatment and have great attention. Also, Floyd Glenn, my sales representative is the most patient and hard-working sales rep. I have ever dealt with. He will see that you get treated extremely well by everyone at the dealership, before, during and after the car purchase. Everyone will enjoy working with him and will be find him to be an excellent resource!!

sunnielc1982

25 de mar. de 2011

Everything went so smoothly purchasing my Honda Accord. Every question possible I had was answered and my sales person was very knowledgable on every feature of the car and very friendly. I felt as if I was talking to family rather thatn someone I had just met. Is a great place to buy a car and would highly reccommend to anyone.

sladha

21 de mar. de 2011

After buying my car from Airport Honda, the seller gave me a name of a window tinter. I dropped my car off at the service dept for the tinting on the way out of town. The service dept was closed the day I returned and I never had told anyone I was returning on Sunday. My sales agent, Mike Sellers, dropped my daughter off at my ex's and then me at my house. He then picked me up in the morning and took me back to the dealership so I could get my car. He was amazing. Incidentally, the tint job was great and was priced very cheap.

kimdawn60

21 de mar. de 2011

I have bought a leased 2007 Black Honda Accord from jim Davis and then bougth it from him when the lease was out, It only has 12, 586 miles on it and looks still new....Jim is very good to deal with and any problemsthat arise he takes care of ME/Us.Chuck was helpful on my Husband and i on a 2008 honda Accord Coupe..The Momey guy/harold brought it to the table and helped us out on the deal as well as Chuck..Love the Red Car..The overall dealership is great and wish they would only was our cars for free! Thats the only thing , everthing else is great with the Jim and I will contiune to do business with Jim..I love my 2007 Accord and love the new Red 2008 one..so sharp!Thanks KIM CAWOOD

JudySews

21 de mar. de 2011

Met Jim Davis as 1st contact. He wasn't high pressure or abusive. Jim was Professional, listened to my needs,and did a excellent job to make a customer happy.Other contacts at this Dealer also very professional and polite.The Dealership was very clean and organized.

robertsranch

21 de mar. de 2011

Kevin Coffman is and has been the best car salesman we have ever delt with,he goes above and beyond to meet all your needs,find what you are looking for and make you happy with your purchase. We have purchased 7 vehicles from Kevin and will continue to because we know we deal with the best salesperson and dealership around. If you want great quality and excellent customer service see Kevin Coffman at Airport Honda. Scott & Sharon Roberts

josephma1

18 de mar. de 2011

Chuck Perciful is the greatest salesman. We have purchased over 7 vehicles from him and loved the experience every time. A+++ The entire sales process has been shorter each time as he understands our needs. It is wonderful doing business with the dealership, especially him.

mae4sun

18 de mar. de 2011

My overall experience with Airport Honda was excellent. Michael Sellers was very prompt at assisting me when I first arrived to look for cars. He displayed a very positive, upbeat persona and was obviously concerned with providing the best costumer service. He worked hard to help me find exactly what I was looking for in a car. I was very pleased with every aspect of service from Honda. Harold in the financial department was excellent at providing me with the information I needed. Michael and Harold demonstrated great teamwork while working hard together to provide me with a great experience while purchasing my new car. I am a very satisfied customer and would most certainly recommend Airport Honda to everyone looking at purchasing a car. Thank you!

rtipton421

17 de mar. de 2011

Great experience. Chuck took excellent care of me. He worked hard to make my time in the dealership as short as possible. Joe Jemley also worked with me to get the deal completed and get me on the road. Will visit Airport Honda the next time I am in the market for a Honda and I will recommend Airport Honda to all my friends!

jjessica89

17 de mar. de 2011

I have know Jim for just a little while. He sold my mom a car and my aunt and uncle a car. So I tursted that he would help me out as much as he could with my car, and he did. I really appreciate all his hard work with helping me. Jim Davis is the best and I would refer him to anyone and everyone.

judalton

15 de mar. de 2011

Michael did an outstanding job with helping me pick out my 2011 Honda Pilot. He was very patient and wasn't pushy to force me into a decision. The entire staff I worked with was very professional. I would highly recommend Michael as a salesman at Airport Honda.

crystals_civic

15 de mar. de 2011

This is my second Civic from Airport Honda. I would never consider going to another dealership. Everyone you encouter here has a smile and a friendly word. My salesman, Jim Davis, was patient, charming and knowledgeable. I was a nervous buyer and asked lots of questions. Rather than become frustrated with me Jim and his manager, Chris Denny, went through numerous options with me until finding one I was comfortable with. Another great job Airport Honda! Thank you- I love my new Civic!

shanna28

15 de mar. de 2011

Michael was fantastic to work with! He was very friendly. He did his best to help me. I was very satisfied with the job he did. Very Good experience! Lovin the 2011 Honda Pilot. It is perfect for my little family. Thanks to all at Airport Honda. Will do business again!

dhurley45

13 de mar. de 2011

Both Joe and Bob were awesome to work with. They really took care of me and made sure that I was well informed. They explained all of the options that I had and made sure that I was comfortable with the features of the car. I'm sure that they gave me a good deal, and I feel great about the new CRV. Both were very personable throughout, making the entire experience a good one!

andyfeliu

11 de mar. de 2011

My experience with Greg couldn't have been any easier or more enjoyable. He was able to answer all my questions and didn't waste my time. Greg was able to get me into a car I never thought I could afford with money left over. The dealership was clean and everyone there was incredibly accommodating. I would recommend Greg Tapp to anyone I knew was planning to buy a Honda.

ddowdy

8 de mar. de 2011

Kevin and the employees at Airport Honda are exceptional. We wouldn't buy a car anywhere else. They are very friendly and helpful in all situations. They are always willing to help in any way possible.We love the New Owner Clinic that is held several times each year for new car owners whether they purchase a new or used car.

theferg5

7 de mar. de 2011

Airport Honda was the first dealership we visited on our search for a new car. If I had known what I know now, we would not have wasted our time visiting other dealerships. Not only did Airport Honda give us the best deal, their customer service far surpassed all the others. They truly did everything they could to earn our business.

p3ppy51

7 de mar. de 2011

Everyone was so friendly and easy to work with. They did their best to help me. Jim was very kind and listened to what I needed. They were quite efficient at helping me find a car that met my needs and also was affordable. I was quite satisfied with the job they did.

donwelch

7 de mar. de 2011

Very Good experience overall. Was referred to Airport Honda from internet ads for two vehicles (same model) at Twin City Buick. They said they had transferred the vehicles to Airport Honda. Airport Honda personnel were very friendly and helpful. Look forward to future visits and recommending dealer to others.

madnana9

6 de mar. de 2011

My husband and I have been doing business with Airport Honda/Chuck Perciful since about 1993. We just purchased our sixth vehicle from the dealership. However, this is the first used one. Everyone at the dealership is very friendly. It is a pleasant environment. I have also dealt with the service department alot through the years. Everyone has taken very good care of me. That's why we keep going back. It's the service after the sale that is important to us. Everyone goes out of their way to be helpful. I can't say enough about Chuck Perciful. He is such a good person. He has really been helpful to us. He has NEVER tried to sell us something we didn't want. I regret I can't remember the finance managers name that we dealt with. He worked with us quickly and efficiently. We will always go back to Airport Honda for both future purchases and service.

charharris

26 de feb. de 2011

Derek went out of his way to get me in the honda I needed at the price I could afford. Then he helped me get out to work in an efficient manner. Others in sales were also very informative and helpful. All in all , one of the best car experiences Ive had. I am 62 yrs of age and have lived across the USA and this dealership is the best Ive ever worked with.

jeffcarter

26 de feb. de 2011

Everyone I came in contact with was very pleasant and helpful. I found a better price at another dealership and they matched it.Then I asked for a walking out the door price and they gave it to me and that's what I payed. They didn't play the price games with me that I am used to dealerships playing, which I appreciated. Jay was very helpful and got us the Pilot we wanted.

ellenb

12 de feb. de 2011

Floyd Glenn of Airport Honda was the dealer that met with me when I wanted to buy a car I saw on the lot: a Black 2009 Honda FIT. Unlike recent dealers I have met with when looking at cars, he did not try to push me into buying the car. He was very cordial,very knowledgeable about the FIT, and made certain it was the car I wanted to purchase. He spent quite a bit of time with me showing me what the car could do, introducing me to the service department...helping me get all my things from my old car to the new one. I have bought many cars over the years, and I can say that my experience buying a car from Airport Honda and Floyd was indeed the best all-around dealer experience I have had.

tnbackpackers

11 de feb. de 2011

We were very impressed with Airport Honda upon our first visit to the dealership. Kevin Coffman kept in contact with us via email when we were looking for a vehicle and trying to make a decision. When we asked him a question he was quick to respond with a honest answer. When we went back to the dealership a few days later to test drive another car Jim Davis helped us because Kevin was out of the office. Jim was very friendly and professional just as Kevin was. He answered our questions and if he didn't know the answer he went and found out the answer to our questions. Kevin Coffman/ Jim Davis were both extremely professional yet at the same time very personable! We decided to buy from Airport Honda Sales Associates Kevin Coffman and Jim Davis because they offered us a great deal not just a good deal! Airport Honda Sales Associates Kevin Coffman and Jim Davis earned our trust and business because they went the extra mile to find us a great deal, were personable yet professional at the same time! We highly recommend Airport Honda Dealership and Sales Associates Kevin Coffman and Jim Davis!

sbcameron

5 de feb. de 2011

Floyd was great at helping me get a new Accord to lease. He understood what we wanted, and he helped us get it in our budget. He worked with us so that our trade would be sufficient enough to make the lease in our budget. One thing is for sure he did work hard to get us what we wanted.

rathjenmdr

3 de feb. de 2011

We were looking to purchase a late model used Honda Odyssey. Greg McGuire spent over an hour showing us the cars on his lot and taking a couple of test drives. We found him to be both friendly and a wealth of knowledge. We did not initially purchase the van but later called and committed to buy it. Unfortunately, I had to work 12 hours each of the next two days but Greg helped my wife to complete the paperwork and gave her a thorough 40 minute training on the use and features of the vehicle. As further token of goodwill, he gave us a cargo liner and a new set of car mats. With such goodwill, we are certainly likely to be repeat customers and to highly recommend him to our friends and family. Sincere thanks for excellent service.

prianti123

2 de feb. de 2011

Gary was very friendly and knew all about the car we bought. The dealership was very nice and Gary showed us all the different areas. Their was no high preasure sales and he made us feel very comfortable. I would recommend this dealership to my family and friends. John Prianti

Grandmother1

31 de ene. de 2011

This is the fourth car we have bought from Airport Honda and the third from Kevin Coffman; He goes up and beyond the call of duty to help his customers. If you want to have a good sales experience, then I strongly recommend seeing Kevin. He works extremely hard for his customers.Sonny

brumbyvet

24 de ene. de 2011

I was very lucky to find just the truck I was looking for and very fortunate that it was at Airport Honda. Bobby was very intentive to my questions and could not have been any friendlier. The deal was fair and the closing went by very quickly. Overall I had a very good experience.

rosabee23

20 de ene. de 2011

I just purchased a 2008 Honda Accord from Mark Morgan. He was very professional, knew what we wanted and helped us buy the pefect Honda Accord. This is my third Accord but first time with Airport Honda. I will definately be back when It's time to get a new Accord.Thank you!

JTH

20 de ene. de 2011

Over the last few years we have bought two new Honda automobiles from Airport Honda. We wanted to buy from a locally owned/managed dealership that would value its customers and offer good service and follow-up. Thanks in large part to Kevin Coffman we found just that at Airport Honda. Kevin sincerely cares about his customers, goes the extra miles to be of assistance, and is very knowledgeable, reliable, patient, helpful, and pleasant to work with. The sales experiences and the follow-ups over the years have been first rate. We would not want to work with anyone else in a car buying situation. Kevins excellent after-sales support as our go-to-guy, along with the quality of the service department and our Hondas has made owning these vehicles a real pleasure. Airport Hondas management seems to have created a work environment that supports excellent customer relations and service.

cassiusclay56

18 de ene. de 2011

We went shopping for a number of different makes and models of cars with their end of 2010 deals. This was the only dealership that actually offered what advertised on TV, radio, internet, etc. Everyone else had other add ons and catches that took away the entire deal. We were extremely satisfied with the price offered the first time. No time was wasted with higher offers and trying to talk down as with other dealerships. Our Sales Consultant, Floyd Glenn, never pressured us or made us feel uncomfortable. We felt like we were in control through the whole process. He followed up with us more than once after the sale to make sure everything was to our satisfaction. I would definitely recommend this dealership and Floyd Glenn.Brady & Elizabeth

savorscott

15 de ene. de 2011

My experience at Airport Honda was outstanding! All the staff were very willing to help in anyway possible. The service was about staying within my needs and providing the best options available. I highly recommend without reservation anyone going there for their transportation needs!Sincerely,Scott SavorUniversity of Tennessee-Women's AthleticsAssistant Strength/Conditioning Coach

LOML43

12 de ene. de 2011

WE BOUGHT THIS CAR ,SIGHT UNSEEN ON THURSDAY 23 DEC 2010. WE ALSO ORDERED BODY SIDE MOULDING,A SUNROOF DEFLECTOR AND AN EXHAUST FINISHER AT THAT TIME. ON MONDAY 27 DEC 2010. THE DEALERSHIP CALLED AND SAID OUR CAR HAD ARRIVED AND WE COULD COME PICK IT UP. MY HUSBAND TOLD THEM WE COULD NOT COME BEFORE THURSDAY OR FRIDAY. WE CAME TO PICK UP THE CAR ON THURSDAY 30 DEC AND OUR CAR WAS STILL IN THE BAY HAVING THE SUNROOF DEFLECTOR PUT ON AND WAS TOLD THAT THE WRONG COLOR OF BODY SIDE MOULDING WAS ORDERED AND THE EXHAUST FINISHER WAS NOT THERE, COULD WE BRING IT BACK NEXT WEEK TO HAVE THOSE ITEMS PUT ON. WE SAID OF COURSE. WHEN WE GOT THE CAR HOME, WE NOTICED THE SUN ROOF DEFLECTOR WAS SHODDILY DONE, THE LIP WAS NOT ALL THE WAY DOWN AGAINST THE ROOF,SO WE MADE AN APPOINTMENT TO HAVE THAT DONE THE FOLLOWING WEEK AS WELL. WHEN WE TOOK IT BACK THE NEXT WEEK, THEY FIXED THE SUN ROOF, PUT ON THE CORRECT BODY MOULDING BUT LEFT OFF THE EXHAUST FINISHER, SO MY HUSBAND HAD TO TAKE IT BACK YET AGAIN. WHEW!

bessmee

11 de ene. de 2011

Floyd was a very competent and personable salesman. All personnel we were involved with were very friendly and helpful. I will certainly recommend Airport Honda as well as Floyd Glenn to anyone who might be interested in purchasing a vehicle. We visited Airport Honda three times in our search for a veicle and found employees st that location very helpful.

kjohnson7888

2 de ene. de 2011

Greg (salesman) was very knowledgable about the features of the Honda vehicles and also of competitor's vehicles. He was friendly and patient as I test drove several different Honda makes and models. Both Greg and Erick (sales manager)were personable, friendly, and made us feel like the only customers in the dealership, even though the place was full of customers. We never felt rushed or pressured. Billie Jo explained the finance portion clearly and made it smooth and painless. Overall, the best car buying experience I have had.

mikehester

30 de dic. de 2010

Friendly, attentive staff. Good maintenance department. Straight-forward pricing and negotiations. Trustworthy. Good reputation. Locally owned. Ties to the community. Convenient location. Convenient hours of operation. Same people I dealt with three years ago.

stephanieott

30 de dic. de 2010

My wife and I were in the market for a new van and were aware of the Odyssey's reputation. Floyd and Jim were great! They made the whole process extremely easy and about as stress free as it can get. This is the second vehicle my wife and I have purchased over the years from Airport Honda and would recommend both the dealership and these two salesman to anyone.

sburgstiner

29 de dic. de 2010

My mother and I decided in the last two weeks of December to each buy a new car, and were very rushed to do that before the new year. We had been to and talked with many different dealerships, and Airport Honda topped them all! Tom Stother was extremely patient and worked with us on finding what we wanted. When I returned to have the polysteel applied, Tom greeted me personally, and even remembered my name. I highly recommend Airport Honda to anyone looking to buy a new or used car!

rwilz228

28 de dic. de 2010

I was referred to airport honda by a friend, even though they were very busy the day that we were there we were still treated very well and all the salesmen were polite. We left very satisfied and would reccommend the dealership to everyone. All of our questions were answered very effectivly, the salesmen were all very knowledgable.

lfesta

28 de dic. de 2010

I corresponded with Geoff through email before stepping onto the lot and he was very helpful and timely. When I arrived I requested a salesperson who wouldnt be pushy and so Geoff referred me to Jim Davis. Mr. Davis was very helpful, informative, and patient. Price was my main concern and I knew I wanted a honda civic. Since I had already shopped around I knew whether I was getting a good deal. And Jim gave me a GREAT deal on my new car. Our test drive was also very informative. He showed me how to use everything on the car and answered all my questions. It was a great experience!

smcallister8

27 de dic. de 2010

Tom Strother was very helpful and easy to work with. My daughter and I purchased 2 new cars, and it couldn't have been a better experience. We found the people and atmosphere very relaxing and friendly. I would highly recommend Tom and Aiport Honda.