Melvin Jones

22 de sep. de 2021

I bought a car through salesman Jim P. The car buying experience was good. No pressure or hassles. Jim and the team there were accommodating in that I had a child with me and my 4 year old likes to touch everything. Melanie saved me money on insurance. John G in finance was very informative. No hidden figures. I would recommend this dealer to a friend and will be back to buy another Toyota. The only reason I didn’t give this a 5 star is because the vehicle I bought came with 1 key. I feel every car should come with 2 keys from the dealership. Just my opinion.

Lisa Bingley

4 de sep. de 2021

Super friendly staff at this dealership! It was busy but they did great with managing all the potential buyers. I love the Toyota product but needed to be sold on the features to choose which vehicle I would purchase. Carlos knows his stuff and was very helpful in learning all the new gadgets (I want a vehicle to be a lifer and my previous Toyota was a 2006!). I appreciate the team and how smoothly everything went during my purchase. I look forward to enjoying my 2021 Rav4 Hybrid for years to come! THANK YOU, Acton Toyota of Littleton!!!

Carol Baresch

16 de jul. de 2021

My experience was excellent at Acton Toyota of Littleton. Neil Peabody was patient, thorough and explained each detail along the process. It was a pleasure working with him and I would definitely return again. Thank you for making it a low stress process!!

Jane Hill

31 de ago. de 2021

Since the ownership change, process is different in service intake. Seems ok. As before, the appointment is not an indication of when they will actually start working on your car. It Is my estimation the work begins 60 to 90 minutes after year appointment start time. It's not really possible to get a prediction of when the work will be done if you're waiting. I keep coming back because the work is good and record keeping and communication good. The perk of free coffee is gone so the wait time is more noticeable. In previous years they even fed you; always felt too good to be true, and so it was. I do think it should be possible to get a drink of water if the wait is 3 or 4 hours plus. That said, I recommend it for service. Just prepare to wait without much sense of the timeline.

Deb Gay

4 de jul. de 2021

Had just towed our camper from Vermont to Littleton MA when the check engine/see dealer light came on, along with a check all-wheel drive light. Early morning the next day, we called Acton Toyota, and the service department was outstanding! By 8:30 am they had us in the service bay, got us a rental car, and off we went. By 12:15 pm they called to say that everything was fixed, including a recall item that we hadn’t know about! The total cost was just right and we were back in our own car by 2:00pm. Fantastic service, courtesy and professionalism. We’d highly recommend Acton Toyota for service any day!