Used Cars for Sale at Yonkers Kia in Yonkers, NY

Misslady

Sep 7, 2016

I went in looking for a new car so I could trade in the Honda civic I was financing I got the car value but there was still a large lump sum remaining so the sales person worked with me to get a reasonable monthly number. I go back to finalize everything just to be told that I had to speak to someone else to go over my contract fees and taxes. Once I was done with the long process I ended up having a much higher monthly payment then what was originally agreed upon. Can't wait to be done with lease that person didn't communicate the best that he should have

Doreen Christie

Sep 6, 2016

Overall great experience. My salesman A.J was very informative and patient during the sales process

Inez Perez

Aug 28, 2016

I am extremely disappointed with the sales people here as well as the service advisors in the service department. I cosigned for my daughter and she has experienced nothing but grief. The moment I walked in that place I was skived by the presence of their staff. I felt very uncomfortable, they made me feel rushed, stressed and they spoke over me and did not let me ask questions. How was I more educated about the vehicle than the salesman. No bueno, I do not recommend. Beware with caution!

Inez Lugo

Aug 28, 2016

I am extremely disappointed with the sales people here as well as the service advisors in the service department. I cosigned for my daughter and she has experienced nothing but grief. The moment I walked in that place I was skived by the presence of their staff. I felt very uncomfortable, they made me feel rushed, stressed and they spoke over me and did not let me ask questions. How was I more educated about the vehicle than the salesman. No bueno, I do not recommend. Beware with caution!

Not impressed

Aug 24, 2016

Ricardo

Aug 15, 2016

When i went to yonkers kia for the first time i wasnt too impressed from the service i received but i was shopping around for a car then i went back on the site and saw a car that i was interested in i called and they said it was available me and my friend went check the car out it was perfect and then we spoke to steve he was the best sales rep ever he said we could leave with the car that same night i got excited we did all the paper work and everything but time was winding down and we couldn't leave with the car and the manager/owner of the auto mall gave us a brand new kia cadenza to keep for the night plus a voucher to get something to eat that night that was the best car buying experience i ever had the next morning all i had to do was bring back the kia sign my papers and i was on my way they the car i bought was a 2011 bmw 328i xdrive and that car has been awesome but i just had to let everyone know that this dealership is a good place to buy a new or used car it worked out well for me and i hope anyone else who goes there just see steve this guy isna good guy thanks ...

thomas+connie

Aug 4, 2016

if you plan on car shopping i can tell you where to get the best assistance,make sure you go to YONKERS KIA the manager EFRAIN FOURNIER (ROCKS) my husband and i were very pleased and the salesman JOAN PENA was AWSOME great car great price

NIRMAL SINGH

Aug 4, 2016

Stay away from dealership ,especially Michael Del Valle.Guy is soft spoken slick salesman. I paid in full to get a car with million dings on hood if whole staff had a dance on the hood .Went at cold wintry night time to see a car which they didnt have on lot(told me typically, it is available but wasnt),so i decided on another.Paid deposit & picking next morning.Guy would keep asking me for signing paperwork whereas i want to see the vehicle.Whenever i asked where the vehicle is,their answer was "its being washed,detailed". Hmm..why you need to detail a brand new car? Few items were missing (2nd Key FOB,fuse panel cover,trunk mat etc) which i was finally able to get it .(2 months later though) .Shame on me that i didnt inspect the vehicle thoroughly & its only a day later when i noticed a million small dings on hood.Now which unsuspecting buyer will thoroughly check things especially when its a new car.(Do you weigh if 250g bag is indeed 250g as advertised ? or check if each egg in tray isnt broken at grocery store) Shame on salesman Michael Del Valle who knowingly passed on the vehicle onto me.Detailing guy whispered fully in his ear that car has visual issues. Slick and smart but i am not sure how does that help these guys in long run. A potential buyer reading this review will be smart going into this dealership or smarter yet,avoiding totally.This review is being posted on every single social media outlets . I am a social media savvy and indeed intend to let others know my true experience. I would have posted very positive raving review if my dealing was better and i also would urge all other buyers who have had issues with this salesman or delearship to share reviews (dont we benefit from same kind of product reviews on amazon?).I didnt run this issue by manager Sal who seemed to be decent guy although i had only a 2 word talk the night of contract( i am not sure if Sal would have helped better ).Michael makes commission ,so this was his job.Guy is smart enough to come to work on off day to complete the sale but not smarter to reply to my emails describing the issues along with images. Mike i hate to do this kind of review but i gave you enough time to rectify which should been done long ago.Since its a brand new vehicle and i dont even feel comfortable to show it to friends & family from front angle,i let this guy know that i am even willing to pay to get this "new" hood cover changed at my expense.Its dealership's job to get new hood .I would also urge buyers who had issues to call Kia coorporation.Make a whole report,call them or send registered mail to kia.The whole game runs by nos. Manufacturers dont like too many complaints originating from a dealership either.Their incentives are based on nos.Apart from this,i am not sure how this shortsightedness helps dealership or Michael Del Valle. I had 3 guys lined up to atleast visit and see what they had on lot .My vehicle has no mechanical issue and i am fine but it will hurt delaership more than they could have imagined by trying to brush me off.If you past clients had issues,just post your issues and thoughts and share it . Bad or good,spread the word on every single social media and there are many out there .Call Kia and have them look into your issues if these guys ignore you.I will be thoroughly posting/sharing my experience(and my blog) so that some of you could be more vigilant.Check thoroughly even a car with zero miles.To begin with,avoid this place altogether and Michael Del Valle

Sari5

Jul 12, 2016

I've bought many cars over the past thirty years and BY FAR, STEVE FORTUNE is the most intelligent, straight-ahead, "stand up" sales consultant with whom I have worked. Steve moved heaven and earth to get us the best deal possible. There couldn't be a more affable, thoughtful, hard-working representative for Kia anywhere. He's a warm and delightful person and he KNOWS everything about the car-buying process and makes it a total pleasure. Go to Yonkers Kia and buy a car from Steve Fortune TODAY! He deserves 50 stars!

ImJoeLuis

Jul 6, 2016

If you're looking for great sales assistance when buying a car then make sure you head over to Yonkers Kia! I was delighted to have been helped greatly by Steve Fortune who by far did everything in his power to help get me into a brand new 2016 Kia Soul, him along side Linora Torres with her great patience and assistance left me with a smile on my face as I rolled out in a brand new Kia Soul. Steve never once got tired of all the questions my mother and I had to ensure everything went smoothly. Linora was great in making sure the Soul I was purchasing was in stock for the day I arrived so I could get myself moving! All in all, it was a heck of a process but well worth it. Make sure to speak with Linora and Steve when you hit up Yonkers Kia and I can assure you, you will leave happy in any car! I know I did!

netscorer

Jun 17, 2016

Bought brand new Kia Sorento from Kia Yonkers. Sales Reps Julio and A.J. were great. Spent as much time with me as I needed, were very helpful explaining car features and overall very supportive and not pushy. The experience was marred though by Sal, the manager, who practically accused me at one point of trying to cheat him and overall behaved like he was pissed off at someone or something all the time. I was ready to walk out of the negotiation because of his attitude.I also did not appreciate the overall atmosphere at the dealership. They have small hot salon with cheap tables and chairs, playing loud pop music all the time. After spending 5 hours in the dealership going through the sale, I had a splitting headache from the constant sound assult.

JG

Jun 15, 2016

LEASERS/BUYERS BEWARE: If I could give a zero, I would. ALL all of the NEGATIVE reviews pertaining to YONKERS KIA are warranted. I DO NOT recommend anyone leasing/buying from YONKERS KIA at all!! They are DISHONEST, will fail to communicate anything pertinent/YONKERS KIA will LURE YOU in with BOGUS coupons that they do not honor, and they are only concerned with hitting monthly goals. Unfortunately, I participated in an "early lease termination event" where they promised to pay my remaining monthly payments and to cover all of my lease return costs, which include: No lease termination fees, NO DISPOSITION FEES, no charge for excess wear and tear, no over mileage fees. The only part of the coupon they honored was paying $620 (my remaining monthly payments). The coupon was valid for $1,500. I exchanged my 2013 Hyundai Veloster for a new 2017 Kia Sportage. Is the vehicle nice? Yes! Have I enoyed it? Absolutely not! Why? Because Hyundai is now saying that I need to pay $435.50 disposition fees. I've contacted YONKERS KIA and they had the audacity to say that because they gave me such a great deal, they cannot pay the disposition fees. Wow, really? That's what you promised, that's what is in the coupon. I have contacted Kia Consumer Affairs, Hyundai Consumer Affairs, and next will be Jacoby&Meyers. This has been a headache! A nightmare! I HAVE BEEN A LOYAL KIA/HYUNDAI customer since 2010 and I will NEVER EVER enter an agreement with either NOR DO I RECOMMEND A HYUNDAI/KIA TO ANY HUMAN BEING THAT CAN DRIVE! Again, BEWARE OF YONKERS KIA!

Mindy312

Jun 13, 2016

If you're looking for a new car, I highly recommend Yonkers Kia. Although I live in CT, I found a used car that they had in stock there that I went to check out, and although it did not end up working out with that particular USED vehicle... I ended up leaving the day I went with a 2017 instead. Lana Speidell dealt with my hard bargain and got me the deal I needed/wanted, and she was the FIRST car sales person the not ask more than once if I had any money to put down; she didn't harp on it, took all my very specific details (because I can be a little "difficult" since I am a very strong, detailed, independent woman) and made something work so I could leave with a new vehicle regardless! She also explained all the details of the vehicle I ended up with, as well as the lease details. She also, explained how the pull back program works which made me more comfortable on leasing since I've always been so reluctant due to the amount of miles I drive annually! Lana kept her cool and made me feel comfortable; and her, Darwin and Bennie Campbell did all that they could to make this deal work, and to get me in and our quickly!!! So in summation... regardless if you live in CT, NY, NJ, anywhere it the tristate area; I highly recommend heading over to Yonkers Kia and asking for Lana to get you a great deal & give you a wonderful car buying/leasing experience!

JustVern.

Jun 13, 2016

Had a wonderful experience with this location. Steve Fortune was a pleasure to work with. Was very patient with my wife and I and was very caring of my needs for the vehicle I purchased. He handled ALL of my discrepancies in a very timely fashion. He was very easy to work with and I got the car that I always wanted at an affordable price. I have been to a few dealers and purchased a few cars in my life and he was hands down the best person I have ever dealt with. I hope to do business again with Steve one day (not too soon I hope lol cant buy a car every day). Steve is a great asset to your company and I wish him the best of luck.Vern

Wayne Vivian

Jun 3, 2016

I purchased a 2016 KIA Sedona over Memorial Day weekend. I was treated wonderfully by the Sales Consultant, Mr. Julio Grullon. I came in with my great Internet price. Mr. Grullon honored the price without any haggling or sales pitch. We agreed to terms and sealed the deal.I had a great experience and I fully recommend buying a KIA at Yonkers KIA and ask for Mr. Grullon if you want the best price without a hassle.Thank you Yonkers KIA and Julio Grullon!Wayne Vivian

malcolm

Jun 1, 2016

Good team.....Sales is fantastic and their finance people are the best! Would highly recommend this dealership. Go see them for yourself......Vehicles really do sell themselves!

Nicole Lebron

May 25, 2016

I leased a car with yonkers kia, and the person dealing with my lease, Ron, was friendly, efficient, and gave me great prices for a 2017 Kia! This is the best experience I've had with leasing a car, as the first experience was okay. Definitely will be leasing with Yonkers Kia again. They treat people extremely well and have great prices for the asking price.

Genesis R.

May 22, 2016

I walked into the Yonkers Kia dealership last weekend, not fully planning on committing to a vehicle (I wanted to shop around some more before committing to any one car/brand). The dealership was very busy and we were shuffled around a bit, but once we were setup with Bennie, it was smooth sailing from there out. Bennie was very attentive, explained everything thoroughly, took his time with us, and went above and beyond to make our experience great. By the end of the evening, I was sold. Came in the next day to finalize the paperwork, which was lengthy but efficient. I would definitely recommend anyone to consider Yonkers Kia, and specifically Bennie when car shopping.

Alex

May 21, 2016

I came in just to check out my options as Im currently in a lease and dont need a car. While I ended up not buying a car, the attention that Jennifer Velasquez gave was simply unbelievable and amazing to say the least. Never once did I feel pressured to do anything, in fact, she took the time to show me a couple of options. While I didnt come out with a car, I came across with wanting to buy my next car with Jennifer and the folks of Yonkers Kia. I plan on visiting Jennifer again by next Summer when my lease is up. Thanks Jennifer.

Heather

May 16, 2016

What a great dealership, with outstanding service from my sales representative, Jennifer Velazquez. She was highly informative in regards to the cars' features. What I liked most was the safety features and all the awards that Kia cars have. I was there just checking out the latest cars, and fell in love with the Kia Sorento. Jennifer showed me every feature on that car as she is a happy owner. Love to see people in companies that actually use their own products.

Tina G.

May 15, 2016

Julio Grullon, my sales person, has aced in every category, what being a good sales person is like. Effectively hitting the nail on what customer service- proposed most company's- is suppose to be like. More than often times my experience of the dealership in its entirety feltas though the objective -from my salesman as long as everyone else -was to deliver customer service they themselves would like to experience, going out of every way to satisfy my own and personal goals, compromising at every step of the way. I recommend anyone and everyone to go at least once to experience the great customer service I got to and will continue to do. Thank you Julio and Gby!

NYQ83

May 15, 2016

I did not expect this type of experience. I love new cars, but shopping for them can turn into one major nightmare, which usually happens by the time I am ready to sign the papers. It's like swimming with the Sharks when trying to get a new car, but Jennifer Velazquez made my car shopping process so enjoyable. Her smile and warm personality makes you totally forget about headaches that come with car shopping, actually my experience was very fun. I've driven premium to used cars, KIA cars really really really surprised me, and did I mention the really word? Jennifer dedicated a lot of time to me, and I have driven what ever car I was interested in, and wow, really? If I knew I can get so much and pay so much less, I would of turned to KIA long time ago. Totally did not expect this car to be so amazing. I felt like I was shopping for a car with a friend rather than be pushed into buying a car, thank you Jen. You are totally amazing.

Redsho21e

May 15, 2016

Car shopping can be very stressful and overwhelming but Jennifer Velazquez made it alot easier for my family. She took the time to explain us trim packages and financing options with a refreshing honest and pressure free approach

Raj s

May 15, 2016

Jennifer Velazquez my sales rep was very patient knowledgeable and helpful throughout the process. She took time to explain all our options and really went above and beyond. I have bought many cars in the past but never had such a pleasant and stress free experience

Whisper

May 15, 2016

"DEFINITELY GAVE ME CLEAR INFORMATION TO MAKE AN INFORMED DEC" INFORMATION WAS CLEAR AND CONCISE; I WAS MADE TO FEEL COMFORTABLE AND PROVIDED INFORMATION TO MAKE A WELL INFORMED DESCION; I FELT LIKE A TRUE FRIEND WAS HELPING ME WEIGH OUT MY OPTIONS - NOT LIKE I WAS BEING TAKEN ADVANTAGE OF JUST FOR THE SALE.

Sally Fitzgerald

May 15, 2016

I never knew how great kias are until I met this nice patient young lady..she took her time with us didn't pressure but advised when needed. We are volvo lovers and for the very first time considering kia thanks to her insight we will be saving thousands and still feel great about our purchase..thanks to Ms. Jennifer Velasquez..

Prymtym105

May 14, 2016

My hats off to Yonkers KIA and especially to Steven Fortune & Jennifer Velazquez for their professional courtesy & unselfish team work. Steven with his warm smile treated me more like a guest than a customer. He went out of his way to make me feel appreciated, treated me with tbe utmost respect and went to bat for me in getting me a great lease on a 2016 Forte5 SX. AND as for Jennifer, she has a heart of gold as she quickly jumped in whenever Steven was tied up with another client during my last minute calls or popping into the dealer unexpectedly. She re-assured me whenever I had any concerns. And Linora Torres followed up in making sure I was completely satisfied. She was a sweetheart. DEFINITELY GIVE STEVEN OR JENNIFER A CALL.

Whisper

May 14, 2016

INFORMATION WAS CLEAR AND CONCISE; I WAS MADE TO FEEL COMFORTABLE AND PROVIDED INFORMATION TO MAKE A WELL INFORMED DESCION; I FELT LIKE A TRUE FRIEND WAS HELPING ME WEIGH OUT MY OPTIONS - NOT LIKE I WAS BEING TAKEN ADVANTAGE OF JUST FOR THE SALE.

Jennifer Santiago

May 14, 2016

Jennifer Velazquez is an amazing asset to the car industry and to Yonkers Kia. She answered all my questions about the makes, models and financing part of purchasing a car. I would certainly recommend Yonkers Kia to anyone and recommend speaking with Jennifer.

Bea124

May 14, 2016

I had an awesome first time car buyer experience thanks to Jennifer. She didn't attempt to push me into a car I couldn't afford and I walked out with a deal I could definitely live with. Thanks again Jennifer!!!

Mpowell1209

May 14, 2016

Jennifer was a pleasure to work with. She was professional and catered to my exact needs. I would highly recommend to anyone looking to buy a car.

Juan Hernandez

May 14, 2016

Awesome Dealership good work KIA clean inside and out. Had a great experience at this dealership you can't go wrong. Please make sure to ask for Jennifer V. who showed me all the cars and took her time didn't feel rushed at all to sign the dotted line.

Hilda Maldonado

May 14, 2016

Jennifer has been such a great asset to Kia Yonkers. I am glad that my questions were answered in a professional matter and that they treated me with great respect. I would definitely recommend this dealer to anyone.

Yorgos66

May 14, 2016

Today I had the distinct pleasure of going car shopping at Yonkers Kiz. I say it was a pleasure because we were shown the cars we were interested in by Jennifer Velasquez who made the process of car shopping sean less like a chore and more like a fun experience. She was professional and knew every aspect of the cars we were shown. Long story short, I want to thank Jennifer and Yonkers Kia for making my decision to buy a car that much easier!

Edna Casareale

May 11, 2016

excellent personality-very accommodating -well informed of my situation-very patient.personable making me feel comfortable during this experience-would recommend him in a heartbeat !!!

Rachel 0426

May 10, 2016

I live rather far, all the way in Long Island Ny and I drove all the way to Yonkers Kia because of their excellent customer service! They are willing to help you and work with you, and trust me you cant find such integrity in a lot of dealerships! The atmosphere is very friendly and they assist you and make you feel welcomed and relieved of all your stress that has to do with buying a new car! I am glad that I took a leap of faith and decided buying a car with Yonkers Kia because they also went out of their way and helped me with an issue that may have seemed out of their control. I respect and honor them!

Fredeling89

May 9, 2016

On saturday may 07,2016 i went to the yonkers kia dealership to purchase a vehicle when i was introduced to julio Grullon he made me feel very comfortable and was very welcoming he took his time and guided me through the steps of getting this vehicle he also worked with me when it came to the payments which we came to an agreement that was great and beneficial to me he also made me very happy knowing i was leaving with a brand new 2016 optima!when i came in for a used nissan maxima him and the yonkers kia staff was awesome treated me with respect and was very kind im looking forward to extending my relationship with Julio and appreciate his and Ronnie Green's great service at yonkers kia and would love to keep doing business with him in the future thanks everyone at yonkers kia words cant describe how grateful i am to drive my brand new 2016 Optima(Sal mayorga,Darwin Oliva,Ronnie Green,Elexes Rodrigues,Efrain Fournier).Julio who did an Outstanding Job thank you for everything.!!!!

Happycustomer

May 9, 2016

I just leased my second Kia Sorrento from Bennie Campbell and had just as great of an experience as I had the first time. Bennie is experienced, patient, and helpful. He worked with us to get us the best possible deal and was never "pushy". He made the car leasing experience easy and stress-free. He seems to really enjoy the relationship he develops with his customers. I would highly recommend making an appointment with him if you plan on visiting Yonkers Kia.

Fregue Fredeling

May 9, 2016

On Saturday May 07, 2016 I Went to the Yonkers Kia Dealership To purchase a vehicle. When I was introduced to Julio Grullon, He made me feel very comfortable and was very welcoming. He took his time and guided me through the steps of getting this vehicle. He also Worked With me when it came to the payments which we came to an agreement that was great and beneficial to me. He also made me very happy knowing i was leaving with a brand new 2016 optima ! when i came in for a used nissan maxima. Him and the yonkers kia staff was awesome, treated me with respect, and was very kind. Im looking forward to extending my relationship with Julio and appreciate his And Ronnie Green's great service at Yonkers kia and would love to keep doing business with him in the fututre. thanks everyone at Yonkers Kia words cant describe how greatful I Am to drive my brand new 2016 Optima (Sal Mayorga, Darwin Oliva, Ronnie Green, Elexes Rodrigues, Efrain Fournier). Julio who did an outstanding job thank you for everything !!

Happy customer

May 9, 2016

I just leased my second Kia Sorrento from Bennie Campbell and had just as great of an experience as I had the first time. Bennie is experienced, patient, and helpful. He worked with us to get us the best possible deal and was never "pushy". He made the car leasing experience easy and stress-free. He seems to really enjoy the relationship he develops with his customers. I would highly recommend making an appointment with him if you plan on visiting Yonkers Kia.

Thomas Mulvey

May 8, 2016

I came to the Yonkers Kia dealership to purchase a new 2016 Kia rio 5 and I received Great customer service here. The Salesmen Michael Del Valle was Great !!!!!!!!! I recommend this dealership to all drivers looking to buy/lease a car.

Diane Smith

May 3, 2016

Bennie Campbell is a friendly and knowledgeable man when it comes to the products of KIA. He works with you and makes sure you get the car you want. If you can't find it at that store, he will work with you to find it. Customers are #1 at KIA of Yonkers.

Johnny M.

May 2, 2016

I got my 2nd leased car from this dealer. The guys are awesome and are always willing to workout a good deal. I would definitely recommend this dealership. Very satisfied with the overall service.

Ycferrari218

May 1, 2016

Overall I had a great experience with Jennifer Velasquez and pleased to deal with a women. Jennifer listened to what I needed and looking for and made it happen for me and my family. I must say very good service, excellent communication and honest. The Staff was very helpful and friendly. I certainly recommend purchasing a vehicle from Yonkers Kia. The experience of driving my Kia Sorento Sxl awd 2.0Turbo, is as if I where driving a Mercedes coming from an ex Mercedes owner. I must certainly say your in good hands at Yonkers Kia.

Roger D. Bryant

May 1, 2016

My experience at Yonkers Kia, was unbelievable due to professional ,knowledgeable and courteous treatment I received from the staff at this location. Victor Sulca my sales rep and Jennifer Velazquez made my experience like a walk in the park. For someone who has purchased fifthteen cars this was truly the best experience I've ever had. I was referred by Harold Need who recently purchased a car and told me to ask for Victor . Victor gave me VIP service and explained all my options after my test drive because I was unsure whether or not I wanted to purchase or lease. After completing all the paper work and signing my life away..lol.. Victor and Jennifer went over all the features in my New Sorento SX AWD and showed me and my wife how to navigate thru all the new technology which might of taken us several months to figure out. Once again wonderful Experience, wonderful staff.

Josh Martinez

Apr 27, 2016

Came into the dealership to lease a new Kia Optima and I received great customer service here. The salesmen work really well with you and your budget. I recommend this dealership to all drivers looking to buy/lease a car. Cars are really affordable as well.

armondo a rauso

Apr 23, 2016

number 1 5 reason why I would come back... 1) salesman joseph gamboa was very helpful in every way possible!!! I love him 2)the owner (Darwin oliva) was more helpful than any other manager ive experienced 3) the sorento is an excellent power vehicle and for the model and price I got everything that I want 4)every person that I spoke to went out of there way to help me 5) everybody went out of their way to make the payment extremely reasonable!!!

Catherine Dodson

Apr 18, 2016

He took his time and made me comfortable. I would recommend any person to him and the Kia family. He explained step by step to me and offered coffee and tea while we did the paperwork and got me out at a reasonable hour.

Jesome N

Apr 17, 2016

I was looking to purchase a new car for my wife as a birthday present, the staff at Yonkers kia was excellent with answering any concerns and fulfilling all of my wife's needs. Great place great team I highly recommend going there!

"Michael ECNJ"

Apr 17, 2016

RONNIE:I phoned Yonker's Kia after having visited a creepy NJ dealership. I expected more creepy men and women however noticed on my initial phone call to Ronnie that she sounded genuine and immediately was able to "hear" me. I was asking her about a specific vehicle and expected to hear, "you'll have to come in, we have many cars." Instead, she was thoughtful enough to go look at the car and answer a few basic questions--had the car ever been hit or dented, did the vehicle appear clean, and what features were included. I was in NJ on that day and frankly didn't feel like schleping to Yonkers unnecessarily. Ronnie offered to take photographs and email them to me. I thanked her but at that point, decided to take a ride. Ronnie mentioned she was leaving for the day but assured me, Julio would give me the attention needed.I thought to myself, "I bet his Julio will give me the creeps." JULIO: I arrived at the dealership expecting a smooth, annoying, slickster that I would have to fight off with a stick. Nevertheless, I did as Ronnie told me and asked for him at the desk. Julio was anything but creepy, he was a "regular down to earth" guy. He answered every question I had and he did not ask any of the intrusive questions one expects to endure when speaking with a "pre-owned car salesman." Julio walked me through the two-day process of buying the car--I hadn't been ready to receive the vehicle the first day so the following day, to my astonishment, he offered to pick me up--in NJ. Once back at the dealership, Julio stayed with me when I needed him every step of the way, even after I paid. During that time, several additional people worked with him to get the title and other paperwork signed for me as quickly as possible --I wanted to beat rush hour traffic especially given I would be driving home my newly purchased vehicle, sunroof open on a beautiful spring day! THE STAFF: The additional people who assisted Julio were just as sweet as he and Ronnie were. I ask a tremendous amount of questions and am aware I can be a trying customer as I am extremely detail oriented. Instead of acting as if I were bothering them, the dealership staff seemed to adjust to my sometimes difficult personality. They gave me what I needed (and wanted). On that second day, Ronnie had been in her office in another building, the car had been paid for, and Julio said, "Ronnie wants to get to say hello before you leave." I thought to myself, this is the way it's suppose to be--nice, normal, pleasant people who like seeing their customers happy. I purchased the car on Thursday and today is Sunday. I wanted to write this review thoughtfully and put the most salient points forth. In summation, my conclusion is that the experience went well for the following reason most of all: I wanted to buy a car. Most people who speak to salespeople at the "for sale" section at the car dealership want to buy a car--I would think that's why they are there! Sadly, many dealerships treat their customers as if they don't want to buy a car or must be coerced. This is anything but sensible, because the way I look at it, the customer must talk him or herself into going through with what they want to do. In my estimation, the salesperson is there to answer any objection the customer might have, hence the consumer makes their own informed choice. I was able to sell myself the car I wanted which was just great. Perfect, because they were there for me as I needed them, and left me to my own reasoning as required. I came to Yonkers Kia to buy a car, as I had done at several dealerships the week prior. Julio and his support staff let me sell myself on the car I wanted. There's something uplifting about that feeling of bringing home the car and having enjoyed the process .Imagine that! I would recommend this dealership to anyone reading, and Julio is a cool guy who let's you buy your own car in peace. Good experience!

Sylvia Reyes

Apr 16, 2016

All sales associates were friendly and welcoming. They made my first new car experience easy and calm. Thank you to Darwin Oliva, owner of the KIA dealership who helped me make the best decision on my new car!! Thank you Julio Grullon for getting us coffee.

shenee330

Apr 14, 2016

Zeek is a great salesman me and i recommended anyone looking about a car should go to him. He sold me a 2016 optima LX turbo & i have never been so satisfied..the car runs excellent and has excellent features,etc.Yonkers kia-Zeek-is the best choice when car shopping.

Sabie

Apr 14, 2016

I came into Yonkers Kia after visiting many other dealers. I must say, out of all of the places I've been Yonkers Kia definitely had the best customer service. Zeekke was my sales rep and he was very informative and a knowledgable. Def would recommend him if ur interested in buying a Kia!!!

Samita Khan

Apr 14, 2016

After going to various other dealerships, I gave Yonkers KIA a chance and I'm glad I did so. Salesman Zeek took his time and helped me in selecting my brand new KIA Sorento SX 2016. Although the process was very long, he walked me through every step that was necessary and was also VERY patient and knowledgeable. I would recommend Yonkers KIA to anyone looking to buy a new or Pre-Owned vehicle and make sure to ask for Zeek!!

Johnfgarcia

Apr 14, 2016

I went to a couple different dealerships looking for a Kia Sorento in the past weeks, unsatisfied with the past dealerships I walked into Yonkers Kia. To my surprise not only did they have the car I was looking for but at an affordable price. Salesman Levi Ortiz helped us out tremendously. He was very knowledgeable and courteous. He showed all the features and benefits of my Kia Sorento. I'm very grateful to him and the staff of Yonkers Kia for the excellent customer service they provided me and my family.

Rema F

Apr 14, 2016

I've been in the market for a new car but held off because the process is just so terrifying and slow. I was skeptical but I was looking for s great car for an even better price. I stopped in Yonkers Kia and immediately was greeted with smiling faces. Everyone was very nice and courteous. My sales girls name was Lona and she made sure she was listening to my every need. She made sure I felt comfortable and informed me she would get me a great deal with no hassle. I'm pleased to say she did exactly that. I walked out of Yonkers Kia so excited and happy and no stress at all. I am in love with my new optima and the price I got it for. IF YOUR IN THE MARKET FOR A GREAT CAR AT S HREAT PRICE, YONKERS KIA IS WHERE TO GO! Trust me you will not be dissappointed

Edwin Marcial

Apr 14, 2016

Andrew helped us get an amazing deal on our 2016 Kia Sorento. He took his time and helped us get a great deal. Ali was great and handled all our paper work I will be sending everyone I know to Andrew and Yonkers Kia.

Rosenarie

Apr 14, 2016

I knew I wanted to get a Kia but wasn't sure which one. Once I told my salesman(Andrew) everything I was looking for he was able to match me with a car that I am so happy with. It's always nice to have a patient salesman and one who listens to your needs. Thank you for a good experience.

Kiaoptima2016

Apr 14, 2016

I have had been shopping around and I couldn't seem to find a sales person that was honest, straight forward and knowledgable. Joseph really helped me and my family make the right decision. He didn't try to sell me a car he helped me purchase one. Great job Joseph !! Keep up the good work.

Dom

Apr 14, 2016

I bought my first brand-new car ever from Kia and Joseph helped me through the whole process. He made me feel so comfortable because he's so knowledgeable about all the cars there. He walked me step-by-step through the whole process, explained everything to me, and at the end the day I'm a very satisfied customer. And in the future I will be returning to yonkers Kia for all my future purchases.

AD822

Apr 14, 2016

At Yonkers Kia, I would say my experience was truly above and beyond what I expected. I felt absolutely no pressure and so comfortable with my entire buying experience. Joesph Gamboa was extremely helpful and knowledge, he answered all my questions and concerns and made the process even that much easier for me. I would highly reccomend anyone interested in purchasing a new car to visit Yonkers Kia.

Edwin Marcial

Apr 14, 2016

Andrew Amato worked with me and helped me get into my 2016 Kia Sorento everyone in the showroom was very helpful. I will be sending all my friends and family to Andrew and Yonkers Kia.

Satisfied customer

Apr 7, 2016

I purchased my 2016 Sorento at Yonkers Kia. Jennifer was my salesperson and she was amazing. She made sure I received a great deal and made sure I was well informed about everything about my purchase. I will recommend Jennifer to all of my friends and family.

Satisfied Kia customer

Apr 7, 2016

I purchased my 2016 from Yonkers Kia. My salesperson was Jennifer and she is wonderful. She made sure I received a fair deal and made all of the paperwork was completed in a timely manner. I would recommend Jennifer at Yonkers Kia to all of my friends and family.

Jaz

Mar 24, 2016

I called the day before to make sure the vehicle I was interested in was still there and I was told it was. When I arrived the next day, the car was there as told. Zeek my salesman was really nice and even after my purchase has personally called me to make sure everything is going good. He also double checked on any extra things that was agreed upon is followed through. Darwin the manager was super cool and even treated my family and I to dinner at a restaurant across the street while we waited for my paperwork to process. He had no problem negotiating ensuring that I left happy. Ali the finance manager was very thorough and patient with answering all questions and making sure he got me the lowest APR rate available with my credit. I was even able to take my new 2015 Kia Sorento home and return the next day with the check. If you're in the tri state area and looking for a family oriented dealership don't hesitate to check out Yonkers Kia!

Jaz

Mar 22, 2016

I called the day before to make sure the vehicle I was interested in was still there and I was told it was. When I arrived the next day, the car was there as told. Zeek my salesman was really nice and even after my purchase has personally called me to make sure everything is going good. He also double checked on any extra things that was agreed upon is followed through. Darwin the manager was super cool and even treated my family and I to dinner at a restaurant across the street while we waited for my paperwork to process. He had no problem negotiating ensuring that I left happy. Ali the finance manager was very thorough and patient with answering all questions and making sure he got me the lowest APR rate available with my credit. I was even able to take my new 2015 Kia Sorento home and return the next day with the check. If you're in the tri state area and looking for a family oriented dealership don't hesitate to check out Yonkers Kia!

Noah123

Mar 21, 2016

I tried 2 possibilities but found that the 2015 Kia Optima EX w/t Premiun Package/panoramic sunroof heated and ventilated seats dual separate air control front to back auto fold mirrors keyless push button start Julio is very sharp with the products great deal for me

bklyndriver

Mar 14, 2016

We went to Yonkers Kia to purchase a 2016 Sorento Limited as that dealership participates in the Costco Auto Program. Lona Speidell was our sales associate and we found her to be very professional, knowledgeable, and personable in her dealings with us. She provided all the necessary information to make our final selection. She answered all questions, followed up on requests, and returned calls promptly. She gave us an excellent demonstration of all the features of the car was was very patient in explaining the many technical aspects for operating the car. Several weeks after we purchased the car, she facilitated the purchase of a cargo cover with our discount coupon from Costco by communicating with the manager to get approval. We would highly recommend Lona to anyone interested in purchasing a vehicle from Yonkers Kia.

latingo

Mar 2, 2016

I had a slight misunderstanding with the dealership however the manager, Mr. Olivo called me personally to discuss what happened. After clearing the air, he offered to make it right by installing a remote start for my new car. I showed up Monday morning and it was done early that afternoon. I was very pleased with the outcome and the professionalism of Darlyn Davis who took care of me.

Ira Lewis

Feb 29, 2016

5 STAR SERVICE ALL AROUND! Starting with the General Manager Darwin, to the Service Manager Edwin, to the Wonderful Service Adviser Darlyn to the delightful receptionist Elizabeth, the Sales Manager Jason, to shop foreman Fritz & all the skilled techs that service my vehicles & courteous sales persons who helped with the selection and purchase of my Optima's. I am so glad I chose this dealership to purchase my vehicle! I'm on #2 and have no plans on going elsewhere!! Customer service second to none!! I highly recommend Yonkers Kia to all!! I do not feel like a customer when I am there... I feel like family! This review comes from a very open & spoken individual who expects a lot... And Yonkers Kia far exceeds my expectations which is a very lofty feat!! Kudos to the entire employee base!

Carolena

Feb 27, 2016

I bought my Kia on July 31, 2015 at Yonkers KIa. I couldn't be happier, Every time I visit (which is not often) the staff is completely helpful, kind and wonderful. I visited today and Darwin. the manager, walked me over the service department and explained my issue to the salesperson there. He didn't have to walk me next door, but he did. That went a long way with my comments about their helpfulness and their going out of their way to accommodate their customers. I have recommended this Kia dealership to all my friends. Also I would buy another Kia as I am so happy with my car.

kyle0411

Feb 27, 2016

I'm honestly not one to write a review but I feel that after going to Yonkers Kia, I needed to share my experience with anyone who is a first or several time leaser. I have been to many car dealerships and leased different vehicles within the past ten years in all 5 boroughs and honestly never had a smoother and more joyful experience. In the past and for those of you who never experienced other car dealerships, you usually spend more than half the day there between looking then negotiating for your vehicle that for most of us can be stressful. For those that watch movies or follow comics, there is not a better combination, tag team or dynamic duo than Sal Mayorga(Management) and Joseph Gambao(Sales). Dealing with that pair has made my car dealing experience honestly incredible. I would like to thank you guys for making my experience with Kia so pleasurable.

dkang

Feb 16, 2016

I leased a 2016 Sorento SV and had the best experience with Atif Shahzad. I was a first time leaser and he took time to explain everything and gave me a great deal. I look forward to working with him in the future when my lease is over and I am recommending him to all my friends and co-workers. Very professional and a good guy. I highly recommend him if you're interested in buying a KIA.

Dan On The Moon

Feb 15, 2016

I was surprisingly impressed with Ron Iqbal as I was not only purchasing a used car but the car was not a KIA brand. I feel that I was treated with the same professionalism that I would have expected if I was purchasing a new car. I can't say enough about Ron. Thanks for the very positive experience.

Wilma915

Feb 15, 2016

Great Customer Service! Everyone was hospitable and courteous. Ask for Julio... he'll make sure you walk away with a great car at a great price! I'd recommend Yonkers KIA to anyone... any day.

chrisrico

Feb 12, 2016

Great dealership with classy employees that work hard to make sure the customer leaves happy.Absolutely incredible service and would definitely come back here for my next service and HIGHLY recommend to others.

plenti

Feb 11, 2016

Usually car shopping is not the most pleasant thing but I can say that I was 100% satisfied with Ron's service. He was very professional knowledgeable. I would recommend Ron to anyone who's looking to purchase a vehicle. The process was very smooth. My family and I would like to thank Ron and Yonkers Kia for their exceptional service and helping me to purchase my brand new 2016 Kia Sportage. Thumbs up for Ron and his Yonkers Kia crew.

jessica310

Feb 11, 2016

My experience at Yonkers Kia was excellent. They called and followed up with me. After working hard getting me approved (good price) everything that was promised to me was given. They held my hand and offered great information when selling me my car. My experience here was like no other that I have experienced when purchasing other cars.I will be back when the time comes for me to purchase another car and in the meantime will refer family and friends. Thanks Guys!!!

Rmushtaq

Feb 8, 2016

My husband and I have been looking for the right car for months now!!! I was nervous but upon walking in we were greeted and helped immediately by staff in a friendly manner. Saad at this dealership did a great job in helping us find the most suitable vehicle I appreciate all his hard work and his down to earth personality!! He laid out our best options and thoroughly told us about the pros and cons of each and made us feel confident about our first car. Very knowledgeable and friendly. I am completely satisfied with my selection thanks to the help of the great workers in this location. I definitely recommend this dealership for it's great customer service

Leliamichaels4

Feb 8, 2016

I went into Yonkers Kia with absolutely no idea what I was walking into! I had no idea what car I wanted to get or even what car I could actually afford! I was looking at the Kia Rio that my sister had and thought to myself Kia might be what I'm looking for price wise, but I knew that vehicle wouldn't be able to fit my four children as well as myself! At Yonkers Kia Efrain, who happened to be standing outside with a couple, whom had just purchased their Sorento, greeted my son and I and introduced himself as the manager of Yonkers Kia! After he helped the couple move their stuff from their old car to the new one he came to my son and I, and asked what could he help us with. I explained my situation to him and he couldn't have been more happy to help us out! He walked us in and asked if we needed anything to drink and set us up with a young man named Aj. A.j was extremely helpful and assured me that he would help as much as possible! We figured that the Sorento would definitely be the way to go! I fell in love with the Sorento 2016 and what I fell in love with the most was the third row seating!!! I could tell Efrain and a.j worked very hard to get to my price range and they did!!! Efrain even took my son to the waiting room and bought him juice and made sure he was comfortable knowing that it was going to be a process! I didn't mind the wait only because they made the wait seem timeless! Once I got into the finance room Efrain assured me that everything was going to be ok knowing how much of a nervous bug I was!!! I can't believe how great my experience was with Efrain and A.j!!! I can't thank them enough! And I can't thank Yonkers Kia enough as well! Even Darwin came over to see how everything was going with us! I've heard bad things about dealerships and Yonkers Kia definitely doesn't fit that category of a bad dealership! I'm recommending Yonkers Kia to anyone who wants to buy a vehicle! What an amazing experience!

Jerrycurls43

Feb 8, 2016

Last week my brother and I went to LOOK at the new Kia Sorento. We were automatically approached by Efrain. He showed us the Sorento and immediately set us up with his salesman Julio. There were no gimmicks and no back and forth when we asked about pricing! They were straight to the point and even gave me and my brother a great deal for both of us. We both ended up buying a 2016 Kia Sorento each. I couldn't have had a better experience with Efrain. Even the general manager, Darwin, came out to check on our experience in his dealership! We had went to Jeep before Kia and I was immediately unimpressed by a salesman and was more unimpressed by the manager at jeep as well! But with Kia second to mind, I went there expecting the same kind of experience. I was wrong! I would proudly recommend Yonkers Kia to anyone ready to buy a vehicle! And it happened all because of Efrain's attentiveness and respect he showed us! Thank you Yonkers Kia for the wonderful and most importantly, comfortable experience there! I will be coming back to buy my daughters birthday gift soon!

VDT07

Feb 8, 2016

My Husband and I have been shopping for a new car for a few months now. After visiting over a dozen dealerships, we finally found the right place...and most importantly...the right people. After looking at and test driving many different cars at previous dealerships, we stumbled upon this dealership based off of a recommendation of customer satisfaction. The place is Yonkers KIA. I'm not sure about anybody else, but from what I know about KIA cars, it's not something I would have ever thought about purchasing. Low and behold, they have some of the best quality cars that I have test driven...hence, why we now drive one! Although purchasing a KIA car was great, that was just the beginning. From the beginning of our experience, my husband and I were confronted by a young gentleman named Michael Troiano. Mike showed a lot of expertise and most importantly professionalism to my husband and myself. Mike and his managers, Efrain and Sal, worked extremely well with us, with patience and pricing. The teamwork and professionalism between Mike and his managers is the main reason of why we purchased a car from Yonkers KIA. When working with the finance manager, Ali - he was very simple to talk with and the process went very smoothly. I would like to honorably mention another employee for providing us with something to drink and for making us feel very comfortable and welcome, Atif. Overall, we are extremely HAPPY. Thank you, Yonkers KIA for your hard work and customer satisfaction. We will make sure to recommend others to you guys! Thanks again, Mike T for all of your help. We will see you soon for another car!

Alex27

Feb 8, 2016

I can tell you that I normally HATE the car buying process. When I walked into Yonkers Kia I was immediately greeted by Mr. Shahzad. His professionalism was beyond the expect. From wanting to make sure that I got what I wanted, to actually getting a fair price was exceptional! I would recommend Atif Shahzad to ALL of my friends and family!!! My Man!!!

Elba Aguayo

Feb 8, 2016

Thank you so much yonkers Kia!!! I had a great experience.. They went above an beyond for me an my husband. They Took time out treat me not like a customer but like family! Im pretty sure I made them crazy in the 2 hours I was there but we did buy 2 cars an I had a lot of questions which my salesman answered everyone of them! But the one person I should thank most of all is the sales manager Effrin for going above and beyond for me an my husband! Refreshments, always asking if we were ok through out the whole process, an most of all making sure we did not leave without a car even tho I told him im just looking an I never buy on impulse or first day of shopping never giving up on me an him! So thank u so much Effrin cause U are the real reason why we bought our brand new sorrento an sportage! We are very happy to be part of the Kia family now! So again thank you yonkers Kia an Effrin for everything! Yonkers Kia is the best place to buy a car period!!!! Thank you all again!!!

MOHAMMED

Feb 8, 2016

I HAVE GREAT EXPERIENCE WITH ATIF SHAHZAD AND SALES MANAGER EFRAIN THEY HELPFUL COURTEOUS AND THEY ARMED WITH PRICING INFORMATION SO ME AND MY WIFE KNOW WHAT A GOOD DEAL WAS EVERY ONE WAS AMAZING

Katie921

Jan 25, 2016

drove away with with a new car thanks to Hamza Shahid who helped with an incredibly smooth transaction. i recomment yonkers kia with their proffesional staff 5 stars.?????

sorento66ny

Jan 23, 2016

My wife and i were looking to purchase a Kia Sorento we had gone to other dealers and tried to purchase the the vehicle. but nobody would give us what we wanted till we had the pleasure of going to Yonkers Kia. My wife and i had the pleasure of meeting a charming young lady named Lona Speidell. She not only gave us everything that we wanted but they delivered the vehicle rite to my house in queens NY so people if your listening don't bother running around like we did. Im saving you the time. Just go to Yonkers Kia and talk to Lona she will take great care of you. Oh and the price was the best. I wanna thank Lona and everybody over at Yonker kia for everything they did.we will definitely be coming back in the future.

Landy racing

Jan 23, 2016

I love the way he treated me with the sale and he make sure I left with the car that I want it if I bay a nother car I will go back to yonkers kia they are the best

ImaYelper28

Jan 23, 2016

I had visited multiple car dealerships throughout the day and did not get that "at ease" feeling until I spoke with Joseph Gamboa at Yonkers Kia. Working with Joseph was a great experience. He was well prepared and attentive to my needs for a new car. Everything was clear and transparent, I did not feel like I was being fooled or pressured at any point. Joseph was very friendly and knowledagable about the car I wanted. The experience was very pleaseant and easy. I thought that dealing with the price and other options was very fair. I would recommend this dealership to anyone looking for a straight-forward no hassle approach.

Robert Martin

Jan 23, 2016

My experience with Yonkers Kia was very satisfying,my salesman Hamza Shahid was courteous,very knowledgeable about the Kia vehicle I purchased,I got a great deal,I'm satisfied with my Kia and the price I paid, Im looking forward to doing business with Hamza again. Thank you Yonkers Kia.

Mohammad

Jan 23, 2016

Best car buying experience i ever had, stress free. i told my sales rep Hamza exactly what i wanted and he came as close as he could to my offer and i really was happy, he is very knowledgeable answered every question i had about the vehicle, stress free process. The finance manager Ali was great no hidden fees like other dealers, straight forward very professional.

fedup

Jan 9, 2016

They told me i needed 2 repairs to leave my car there for 2 days and that they needed to charge a 175 diagnostic fee. I took it to another kia dealer who did the repair in one half day said the second recommended repair was a lying scam and charged me much less and no diagnostic fee. I called to complain. They called me back to document my complaint and said gen manager would call me. He never did.

Stanley

Jan 9, 2016

I bought car for 15k. Asked about trade up value 8 months later for SUV they offered me 5k. Went in for repair. Diagnosed 2 problems. Problem is i went to mechanic before who diagnosed only one. So i went to another dealership for 2nd opinion and they said it was a lie. They fixed my car at other dealer it runs great. The quote was much lower. Yonkers kia lies. They are also fake and rude.

princess yolanda

Jan 1, 2016

I was there for 5 hours and Bennie make sure I left with the SUV of my dreams. He also handle every little problem that came up making my deal was smooth.

Lisha0925

Dec 16, 2015

My husband decided to vo to kia yonkers to see cars. We did not had a clear mind what we wanted. Once we get into the dealership. The saler Hazman was there to help us with all the queation my husband had. He was not a pushing saler but his professionalism makes us do the deal. Then we were sent to finance department and all their help we were not expecting. I wil reccomend this dealership with close eye.

Kristin092215

Dec 15, 2015

My boyfriend and I wanted to get a new car since we just had a baby, we needed something safe and reliable for him. I am so relieved that we came here and found Julio. He spent over 6 hours with us going over every single detail with us. I am not the easiest person to handle when it comes to things like this since I've had plenty of sales people try to get me to buy something I don't want to and I like to make sure everything is basically perfect. If you are looking for the best customer service and a great deal I would definitely come here.

Michelle

Dec 6, 2015

Sal was very helpful to me..i appreciate his assistance with everything. He offered me help when no one else would. Thanks Sal continue the good work.

yvonne

Dec 5, 2015

stop by yonkers kia and ask for Ron Iqbal. He will take great care of you. Great experience and I would come back soon. thanks.

Larry

Nov 25, 2015

We went to Yonkers Kia based on all of the reviews we read about the Kia Sorrento. We had been driving a Toyota Rav 4 for over 5 years and were relatively happy with it, but looking for a change. Bennie helped us at the Kia dealership and he could not have been any better. He was patient and let us ask all of our questions. He gave throughrough answers that were very helpful. Bennie took us on a test drive of the Sorrento and we immediately liked the ride. Bennie went over the different options that were available and gave us the the scoop on what the best deals would be. We knew we wanted to lease the vehicle so Bennie gave us all of the leasing options. We took a few days to look at some other cars at other dealerships and kept coming back to the Sorrento. We decided to go with it and Bennie walked us gently through every step of the way. Everything from the initial test drive to driving out of the dealership with our new car was excellent. The finance guy Ali is also worth mentioning as he was also great. We are very happy with our choice and would recommend this dealership to anyone looking for a new car. It was the best car buying experience we've ever had.

teezaay

Nov 19, 2015

After doing research for 2 months for a car that will suit my family's budget and needs, I ended up at Yonkers Kia after being to almost every dealer on Central Ave. I was greeted by the gentleman named Atif, who from the very start was very pleasant to deal with and did not try to push anything to force us or make us uncomfortable. We ended up getting a great deal on a brand new Optima and stayed well with in our budget while getting all the options of a high end luxury cars, so couldn't be happier. I would recommend anyone in the market for a car to go experience the level of customer service Yonkers Kia's staff offers and current deals they have going on and be sure to ask for Atif, I will most definitely be returning for more business in the future because they have earned it.

Elaine Escobar

Nov 19, 2015

I was greeted by Sales-Edgardo Ramirez who was very attentive to details and professional. He explained various options with make & models and packages. I am extremely happy with my New Kia Sorento and Optima. I will recommend this dealership 100%.

Sheza Waseem

Nov 19, 2015

I walked into kia, & had a wonderful experience, my sales rep Hamza Shahid walked me through everything. He worked with me on the pricing, explained all the possible features of the cars.he was very helpful and understanding during the process.

Roberts

Nov 19, 2015

Couldn't have gotten better customer service. I came to lease a kia optima, got the best deal possible. Went to 2 dealerships before coming here and I couldn't get the price i was looking for. Once i arrived at yonker kia, Hamza the sales rep helped me out. Got me the price i could afford to pay with only a little money out of pocket. Couldn't have asked for anything more.

Dr1234

Nov 19, 2015

I went to Yonkers Kia with intention to purchase a preowned vehicle. I wasn't set on what kind of car I wanted when Joseph approached me. I don't know much about cars and he was very knowledgable! He explained the difference between the models and what I should look for in a car. He was extremely friendly and genuinely interested in helping me select the best car for my lifestyle and budget as opposed to just trying to make a sale! I ended up purchasing a 2015 Kia Optima Turbo. I highly recommend seeing Joseph!!!

Kr91

Nov 19, 2015

The costumer service was great. He explain me everything. He took his time and show me all cars. Great comunication. He Help me find for a car with the price I was looking for.

starletrose

Nov 19, 2015

I recently visited Yonkers Kia and had the privilege to work with Joseph. He was amazing! Extremely friendly, polite and knowledgeable about the wonderful car I ended purchasing. I like that he was personable yet professional and wasn't just trying to "make a sale". He was very considerate to the specific features I needed. I would definitely recommend his excellent customer service to anyone!

kyle427

Nov 19, 2015

I was referred to Yonkers Kia by a friend of mine who purchased a 2012 Kia Sorento. He mentioned how great the customer service was.

Luisvazqzxo

Nov 19, 2015

Harold sold me a car and he was very professional and had all the answers for my questions! Highly recommended! Great guy! Ask for him!

KiaGirl1

Nov 19, 2015

I've never had a better experience buying a car than I did last week with Lona at Kia of Yonkers. Lona was extremely professional, very polite and she got me in the vehicle I wanted for a reasonable affordable amount! She was so courteous and friendly, not to mention extremely knowledgable about all makes of Kia vehicles. Extremely helpful, very straightforward.. she even called me on her day off to answer a question for me when I was in the process of buying the car! Doesn't get much better than that. Thank you Lona for such a stress free experience! I will recommend everyone I know to her! I cannot wait to come back and purchase another Kia, and I will absolutely be contacting Lona Speidell for my future purchases.

Lilbluejay

Nov 19, 2015

So 3 days ago I walked into Yonkers KIA to gather information on purchasing a new vehicle. Had no intentions on making a purchase. Upon walking in I was greeted by Joseph Gamboa, he was very nice and answered all my questions on purchasing a new vehicle. After everything was said and done, I ended leaving with a brand new KIA sorento which I love alot. Joseph with the help of the sales manager and finance department was able to get me at the moment payment I can afford and assured me if I have any worries to come to them anytime. Thank you Yonkers KIA and thank you Joseph. I recommend this dealership to everyone who wants to have a good experience in purchasing a vehicle!!!

NicktheSlickRick

Nov 19, 2015

Recently just bought a car from the sales Rep. Saad K. Very personable and professional guy and he really got me a great deal on my new car. After bouncing around from dealership to dealership, Yonkers Kia made buying a car very easy and comfortable. They assessed all my needs and really took good care of me. In return I will tell all my friends and families to go to visit Yonkers Kia whenever they need a new car!!!

Sarah

Nov 19, 2015

So this was my first time buying a Kia, previously I had a Camry and I had a lot of car troubles. I've been to other dealerships and feel like a lot of sales reps don't listen to you, they're so busy trying to get you to commit to something, which gets annoying. So I go into the Kia dealership and I meet the sales rep Hamza. Explained my previous car troubles, what I was looking for, and what my budget was. Hamza was extremely helpful in helping me choose a car that fit my budget and explaining how I'd go about any repairs or issues, if I had any. It was reassuring to have someone actually hear what I wanted instead of pushing me into seeing cars that I might not be interested in. Outstanding service!

Car guy!!

Nov 19, 2015

The expericence at the dealership was exceptional. The employees was good and courteous. Specifically, Saad was a great employee. He sold me a great car with a great price!

CarGUY!

Nov 19, 2015

The dealership gave me a excellent expericence overall. Specifically, Saad who works at Kia sold me a good car with a good price. I would surely recommend this dealer to anyone who wants to purchase a vehicle.

Lcnyx

Nov 18, 2015

Bought 2008 Jeep Grand Cherokee from Yonkers Kia. Check engine lights went on after an hour. Brought it back to them. They told me that they would send it to Jeep to fix since Kia mechanics aren't familiar with Jeeps but I could have a loaner car until I got it back. Car sat at Jeep for over a week while both Jeep and I made hundreds of phone calls trying to get Darwin Oliva, the incompetent little general manager, to approve the $1400 repairs. Jeep told me once the car was fixed by them it would be fine. Both Jeep and I were very frustrated. Jeep called him 18 times one day and they even called his cell phone number in front of me. My Jeep was just sitting there in the bay waiting for Darwin to authorize necessary repairs. On Friday afternoon I went to Yonkers Kia and of course Darwin wasn't there but they said he would be in and he would call me. I said Im losing my patience. Of course he never called me. After 6 days on Saturday I went back to Kia and Darwin told me he spoke to Jeep and Jeep said that the car isn't worth fixing. What? Where did he get that from? The funny thing is I had last spoken to Jeep on Friday afternoon and they said they just needed to do the repairs and the car was good to go but they never heard from him so I was skeptical of his story. He said he would do something that no dealership would ever do and either give me my money back or have someone get me another car or if I wanted jeep could do the repairs. I told my salesman I would give him until Monday to see if he could get me another Jeep but that I didn't believe Darwin's story and I wanted to talk to Jeep Monday morning. Monday morning I called Darwin to tell him I decided to have Jeep fix the car. Of course he wasn't there so I left him 3 voice messages and called and texted my salesman to say fix the car. He said ok that he would tell Darwin when he came in. Then I went to Jeep. They told me that they never spoke to Darwin at all and that all of a sudden on Friday at 5:00 after I left Kia a girl from Kia called them and said that they were giving me my money back and not to do the repairs. It's ironic how that happened before I even spoke to Darwin. I texted my salesman and told him what happened and he said that when Darwin came in he would have him authorize to fix the car. Monday afternoon my salesman called and said Darwin wanted to see me. I couldn't go in so he said Darwin would call me. He never did. Tuesday I called Kia again for the thousandth time looking for Darwin. He wasn't there so I left more messages for him to call me to tell me when I could pick up my car. By 4:00 I haven't heard from him. I called and they said he was supposed to come in but didn't and they gave me his cell phone number. I texted him and asked him when the repairs would be done and when I could pick up my Jeep. He tells me that the jeep has been back at his lot for days unfixed and now he wants his loaner car back. I said what are you talking about I left you so many messages to fix the car and he tells me I'm disturbing him while he's with his family. So I waited over a week. Jeep waited over a week. We made hundreds of phone calls. Darwin is a sneaky, lying, incompetent, little man. Now a jeep that I paid over $10,000 for and drove an hour is sitting in his lot unfixed and he told me that if I don't return the loaner car that he's going to charge me for it. this is THE WORST experience I ever had in my life. DO NOT TRUT DARWIN OLIVA FROM YONKERS KIA. He tries to make you think that he's taking care of something but he's one of those fast talking liars who's trying to cheat you. Both jeep and I know that he doesn't want to pay $1400 for repairs on a car so he's trying to get out of it. WHAT A LOSER!

Lcnyx

Nov 13, 2015

This is the most inept, unprofessional dealership ever! Bought a used car that I paid cash for that is sitting in service a week waiting for their authorization to do repairs they were supposed to already take care of before I bought it. I drove the car an hour. They never answer the phone or call back. I will be contacting consumer affairs! DO NOT GO HERE!!!! I would give zero stars if I could.

gdominguez

Nov 2, 2015

After dealing with another dealership that ripped me off, I was very wary of all dealerships. Yonkers Kia reinstated my faith in dealerships and proved what a professional, helpful, and reputable dealership is like. I was able to trade in my car for a brand new Kia Optima and could not be happier. Everyone at the dealership was welcoming and went above and beyond to help me and find something that not only fit my financial needs but had features that would help me enjoy my car even more. Although the process was lengthy, Ron and Ali stuck by my side and explained everything in detail. I will continue to recommend Yonkers Kia to all my friends and family. Thank you for being so awesome, guys!

Long Island Couple

Oct 28, 2015

A long but amazing experience. The price was very competitive, the trade in was fair and the in depth introduction to the vehicle was unlike any we have experienced in the past. Yonkers Kia really wants to keep their customers satisfied. Bennie Campbell was very professional and well spoken in his dealings with us. We are very satisfied with this buying experience.

djshort6731

Oct 26, 2015

When you arrive you are welcome at the door and offer refreshments. They listen to your wants and needs. They are well knowledgeable of their cars. He treated me with respect and dignity. This is my second time purchasing a car from here. Each time is getting better and better.

Malt922

Oct 25, 2015

It was a good buying experience .Hamza is an excellent salesman and met all my needs. He answered all my questions in detail. He gave me a deal that met my expectations.

E_ri44

Oct 8, 2015

Professional, Courteous and sincere. Try getting that at another dealership. I traded in my Ford explorer, which I had a high payment on. Ivan and Efrain got me into a new car with lower payments and even were courteous enough to help me find a better insurance company. I would definitely recommend this dealership to all my friends and family.

grrg63

Sep 28, 2015

LEASED MY 2ND KIA OPTIMA 2015 FROM YONKERS KIA AND THEY ARE GREAT.I I DEALING WITH BENNIE CAMPBELL AND HE REALLY CARES FOR HIS CUSTOMERS AND GAVE ME A GREAT DEAL AND TOOK CARE OF ALL MY NEEDS. BENNIE IS THE BEST.

GREGG WEISS

Sep 28, 2015

I LEASED ANOTHER KIA FROM YONKERS KIA THIS IS MY 2ND KIA OPTIMA WITH A SALESMEN BENNIE WHO IS FANTASTIC.I RECOMMEND YONKERS KIA FOR ALL YOUR NEEDS.

emercado

Sep 18, 2015

My wife and I went to Yonkers Kia and were helped by Bennie Campbell on finding the right car for our growing family. Bennie was very knowledgeable on the cars we were interested in and extremely patient with us and our 2 year old twins; it's no wonder the man has awards stacked on his desk for being a great sales person; he continues to provide great customer services and I would recommend him and Yonkers KIA when shopping for a car.

cgonzalez89

Sep 12, 2015

Our experience at Yonkers Kia was amazing thanks to Bennie Campbell. From the moment we stepped onto the lot he was sure to make us feel at home and assist us with our purchase. The most valuable part of our experience with Bennie was that he was very honest and willing to assist us with our shopping without pressuring us so that he can make a sale. Our first day, he spent the entire day with us even though we had no intention of purchasing. This is what made us come back and choose Yonkers Kia as our dealership. He made sure we got the car we wanted for the budget that we wanted. Even after our purchase he continues to reach out to us to make sure we are satisfied and to offer assistance in anyway possible. I would definitely recommend Yonkers Kia to anyone (even if you're just taking a look around and seeing what Kia is about). However, you MUST request to work with Bennie Campbell as he will without a doubt have your best interest when assisting you. I am happy to be a part of the Yonkers Kia a Family!!!

kiakiakia333

Sep 12, 2015

Joseph was extremely helpful and knowledgeable. Made my decision very easy. I'm a happy customer and looking forward to my new KIA Soul.Thanks again

Cgonzalez89

Sep 12, 2015

Our experience at Yonkers Kia was amazing thanks to Bennie Campbell. From the moment we stepped onto the lot he was sure to make us feel at home and assist us with our purchase. The most valuable part of our experience with Bennie was that he was very honest and willing to assist us with our shopping without pressuring us so that he can make a sale. Our first day, he spent the entire day with us even though we had no intention of purchasing. This is what made us come back and choose Yonkers Kia as our dealership. He made sure we got the car we wanted for the budget that we wanted. Even after our purchase he continues to reach out to us to make sure we are satisfied and to offer assistance in anyway possible. I would definitely recommend Yonkers Kia to anyone (even if you're just taking a look around and seeing what Kia is about). However, you MUST request to work with Bennie Campbell as he will without a doubt have your best interest when assisting you. I am happy to be a part of the Yonkers Kia a Family!!!

faz21

Sep 8, 2015

Before baying a car I visited few dealers only Yonkers kia gave me the car type color and style I wanted to get at a great price!!!!!

Veronica00

Sep 6, 2015

Awesome service. ..from the minute we walked in we were nicely greeted by the workers and they set us up with Scott who went above and beyond to give us the best of the best experience. He made sure to answer all of our questions and get us what we needed ..and most importantly his goal was to get us to be able to drive out with the car that same day and sure enough he did just as he said! I recommend that when you go you ask for him his customer service was excellent!

Carolena

Sep 4, 2015

I bought my car on July 31, 2015 outright with no car note. I couldn't be more pleased with the way they treated me. I recently went in for service and Matthew Arroyo bent over backwards to make sure my car was back to me before the Labor Day weekend 2015. I give him a 10 in customer service, respect and availability. He was always available to speak with me whenever I called. Thanks again.

rpall1234

Sep 2, 2015

I found him Mr. Grullon to be very professional, and courteous in his service during the entire purchase process. I highly recommend him and Yonkers Kia.

Mrsorivera01

Aug 31, 2015

I purchased an used 2008 Honda Accord on 8/18/2015, a week owning the car and it started making a growling sound from the engine. I took the car back to the dealer and they told me to could not assist me in any way. They didnt even offer to check it out and see what was wrong. I asked to speak with the manage and supposely he wasnt in. Now I am left to deal with the car issue on my own. I am totally diaappointed at Yonker Kia's customer service. I wll not recommend this place to anyone!

happyhappy

Aug 28, 2015

i came in not looking to be pressured into buying a car and when i walked into yonkers kia joseph introduced himself to me withing the same second and made me a coffee while i told him my situation.he made this process so easy, took his time and was very attentive to me and my family and for that i would tell everybody i know or meet in the future to buy their next car from joseph. thank you joe!

Howard D.

Aug 26, 2015

The reason why this place is amazing Bennie was so down to earth and i felt like he kept it real the whole time through the acquisition process.He helped me through the whole process and then some. If i gotta go back again only looking to him for cars if i need to change or for anything at all. He explained the car well and tried to get me my ideal car and i got most of what i wanted in my budget. My first car buying experience was great!!!!!

Hd12345

Aug 26, 2015

The reason why this place is amazing Bennie was so down to earth and i felt like he kept it real the whole time through the acquisition process. If i gotta go back again only looking to him for cars if i need to change or for anything at all. He explained the car well and tried to get me my ideal car and i got most of what i wanted in my budget. My first car buying experience was great!!!!!

franciscoal

Aug 24, 2015

Amazing experience at Yonkers Kia. My dealer Issa was friendly and extremely knowledgeable about Kia's entire line. He and his manager Sal got me a great deal on an Optima. Never felt pressure into buying anything. Wouldpushy salesman definitely recommend Yonkers Kia and go see Issa!!

Mfernandez

Aug 22, 2015

My experience was okay. However, I did not know of the hidden fees involved. The manager was able to waive some of the hidden fees.

Ricardodurand90

Aug 17, 2015

I have seen a lot of bad reviews on yelp about this dealer and I thought it was fake. I saw their deals online and thought wow they have good deals. But at a terrible price. When I mean customer service is so, it truly is so bad. One minute a salesmen is with you, the next minute he is with some one else telling you to hold on. None of the salesmen sticks with the customer, they multi-task and juggle customers around. I even saw a whole family storm out in anger, I thought maybe they were over reacting until it was my turn to see what it really is. My salesmen was nice and on my side of things, but not the financial manager SAL. People watch out for this guy he will bait and switch you and treat you like xxxx. I was at the dealer for 4 hours for him to tell me there's no way I can get into the car I wanted. Which is the KIA optima Hybrid. They are going to know exactly who I am and I want them too. He comes back saying there's no way you can get into a optima today your best bet is a used car or a cheaper new car like the KIA soul (which I hate). I told him no I'm only interested in the KIA optima. He says that's not possible I can only afford a car in the 14000 dollar price range. I said but you guys have a used KIA optima one for 12000 and another for 14000. He gets annoyed, calls over the salesmen and tells him to show me the used optimas. In my head I'm thinking so you are telling me you knew the car I wanted was available in the price range and you wasn't going to tell me? At that point I knew what it was. I see the car I decided to take it. The agreement was with 4k down and after the apr, monthly payments I'd only be paying 323 dollars. I was ok with it, and it's the SOLE reason why I considered it. They tell us to come the next day to finalize the papers and take my car and go straight to work, so while I'm with the finance lady Stephanie. I'm signing papers anxious to drive the car I want. She tells me the car note will be 557.14 a month. I stop my tracks and said why the xxxx is that. It's suppose to be 323 dollars. Apparently SANTANDER bank put 2000 banking fee which makes no sense because the computer does all the work really, and 2000 dollars for a warranty that was mandatory and SAL said there's no way out of it. And we was never told this. I call santander bank and asked then is this regular business practices, they said no, we legally have to inform you guys. I go back to the dealership to talk to Stephanie and she said she was able to take off the extended warranty. xxx but your boy SAL said no. I decided to back off the deal and request the refund, Stephanie than calls SAL back in and tells him how we backing off the deal and he gets upset saying just give these guys their money back, I don't have time for this. So is this how you treat your customers? I went all the way to Yonkers from Brooklyn for no reason wasted two days of my life. How they are able to keep their franchise I really don't know. But what I do know is I want them to know it's me Ricardo. And I will write this same review on any conceivable review site so people can know. When I accumulate the funds I'm going to buy the car and specifically request that SAL hands me the keys to the car he didn't want to sell me. People do NOT waste your time here. If I could give them no stars I would. If you guys are thinking about going there think twice shoot even contact me if you will. It was not a pleasant experience, they do bait and switch, and will hide things from you whether it's what ever hidden fees or not telling you the car you want is available at a cheaper price. Update 8/17/15 What I wrote above is the original review. They saw all the reviews and called me back the next day and I let them know about the reviews. They said woah we can work things out. I originally wanted a brand new Kia optima hybrid fully loaded that was listed on their website for 23000. That was a steal! and the only reason why I considered going to Yonkers Kia from Brooklyn. The car MSRP was at 32000 for all black fully loaded. They said with the 4k down and 21% interest the monthly payments would be 570 but I had to change bad reviews to good ones. Now hold up for the 14k kia optima with 4k down and monthly payments would be 557 a month. Now clearly something doesn't add up. But I was happy and anxious that I was getting it my way without even realizing what they had did. So I realized what they did was even though I got the loan for 21000 after I dd they 4k deposit. They made it that the interest I pay would be for the MSRP at 32000. Now I accepted the 21 percent interest because I know I'd be ahead of my payments (which I still am) and that I plan to refinance after 8 months. But the 570 I pay now only 230 dollars of that goes towards principle and over 300!! dollars goes towards interest. When I refinance that will all be cleared up. Do not buy anything from them. They will rob you of your hard earned money. All these reviews are bogus. feel free to email me: ricktest90atgmail.com

Nope

Aug 9, 2015

Thank you Joseph Gamboa for everything! Honest and straight to the point! Will recomm you to everyone, thank you once again. Happy camper.thank you

Satisfied customer

Aug 6, 2015

I previously wrote a bad review because I had an issue with a used minivan that I bought. The General Manager Mr. Darwin Oliva made sure that the problem was solved to my full satisfaction.

Unhappy

Aug 4, 2015

The General Manager Mr. Darwin Oliva addressed my issue to my satisfaction. I am now happy and satisfied with the resolution of my problem, and I would recommend Yonker's Kia.

Disappointed

Aug 3, 2015

Bought a used minivan, but had two problems with the sliding doors on the first day. They didn't respond to my messages. I had to go to another dealer to repair the problems.

chrisv44

Aug 3, 2015

Buying a new car is a stressful experience, but it was as easy as could be at Kia Yonkers. Joseph's pleasant, laid-back demeanor was a refreshing change from the hard-selling car salespeople you often encounter. He was patient, professional, and found out any information he didn't know rather than BS an answer. He and the management team worked hard to put me into a new car I loved, at a price I could afford. Great experience!

Carolena

Aug 1, 2015

I just took possession of my KIA Optima LX this morning. What a great experience. My salesman, Jovany, was the best. He treated me politely, with respect and always returned my calls. He was the best. I would recommend him and Yonkers KIA to anyone. All the staff were wonderful. Very, very happy with my purchase!!

Angela9178

Aug 1, 2015

This is the second time purchasing a Kia and this time it was even better because of Chris, our dealer. He is professional , patient and caters to what his customer wants.

Latoy2

Jul 31, 2015

They were extremely helpful at Yonkers Kia. They went above and beyond to assist me in getting the car I wanted. The staff was very courteous and friendly. My sales representative was Harold and he made me feel welcomed comfortable. Very professional and patient. I was extremely pleased at the end of it all. Highly recommended

Kasey

Jul 31, 2015

I purchased my first car last month "yay me" from Yonkers Kai. The sale representative Hamza was excellent in making me feel comfortable, walking me through each process as any sales rep should. I would highly recommend this dealership to anyone looking for a new car or just to purchase a vehicle. He is very patient in guiding you through everything to becoming an owner of a car. It doesn't matter how long it took him to establish my insurance or put the keys in my hand HE GOT THE JOB DONE! Well done Hamza.

Ujimele

Jul 31, 2015

Joseph Was great he was very helpful and knowledgeable I'm so happy with my new kia sorento I recomends yonkers kia and salesman Joseph.

Jujup3

Jul 31, 2015

Came in looking at different cars wasnt sure on which car i was going to pick. But jovany helped me figure out told me the difference and i ended up taking a great beautiful car.... thank you for ur services and your time... will be coming back

Derrick91

Jul 30, 2015

I purchased my first new car last month from Yonkers Kai. The sales representative Hamza made the experience easy and memorable. He was very informative and had my best interest at heart. I will recommend Yonkers Kai to my friends and family because of my experience with Hamza. Go to Yonkers Kai and see Hamza for you car buying need!

Happy wife = Happy Life

Jul 30, 2015

Hazma was excellent. He came out and showed us the car needed for my wife. He is well mannered and very polite. But, didn't like the way his manager treated him or try to undermine my intelligence. Overall he was A++The finance officier, Stephanie BThere are not enough words to thank you for the help you gave us. Not only was she sweet but unbelievably helpful Thanks to her, she kept the smile on my wife's face, Thank you so much Stephanie

sandlady14208

Jul 30, 2015

Joseph was very helpful. He made our decision to buy a Kia an easy one. We needed a Family car that was right for us. He showed us the Sedona and we feel in love. Thank you Joseph!

Missy423

Jul 30, 2015

I went into Yonkers Kia with very little knowledge of Kia's or cars in general. I was quickly greeted by a salesman named AJ. He was very kind, patient and knowledgeable on all of the cars in the showroom. He was able to answer all of my questions and did not rush me at all! He helped me find a 2015 Kia Optima and I could not be happier! I would definitely recommend Yonkers Kia!

Krosney

Jul 30, 2015

Went with my mother and jovany helped us all the way .. Explained everything to us without a problem .... Great sells man it was quick process didn't stay for long i will let my family and friends know.thank you

Jackie123

Jul 30, 2015

Joseph was very helpful and professional! Would recommend Him as a sales man! Love my Infiniti it's a great car and runs perfectly I was a little hesitant buying a slightly used car but I'm definitely not sorry.

Bibi

Jul 30, 2015

What else can I say, AJ Sannella is the man!!He helped me get my lease, he was not pushy, presented my options and availability. He was very clear on what was available and there was no need to haggle for a lower price because he made it happen without much hesitation. He took care of all the paperwork and the phone call to the insurance company.

zo2877

Jul 30, 2015

Went into Yonkers kia after stopping at a few other competing dealships. From the moment I entered the door the vibe was different from all the other dealerships. My salesmen A.J cared about my time and money and wanted to work hard with his fiance department to work out the best deal possible for a new driver. I didn't feel like a fish surrounded by a bunch of sharks.

JScappatone

Jul 30, 2015

I went in looking for a car and AJ Sannella helped me out. He was a great salesman and helped me with all my needs. Very informed and very nice, he helped me get a great deal and was very helpful getting me the car. He got me my car the same day asI went in. I would recommend going to see him.

koollou173

Jul 30, 2015

I went to Kia just to check it out and Joseph gamboa was the sale person i talk to. I was his first costumer ever. He was very nice and respectful and very helpful. Well after the test drive i like the car very much so he was so positive i could be going home with a new car that day. So i did. Thanks for helping me Joseph.

Lil Honey

Jul 30, 2015

Issa is an exceptional young man with excellent people skills. He asked me what I was interested in and what features I wanted and I felt very comfortable working with him to achieve this. That is why I made my purchase with Yonkers Kia. I would definitely recommend him to family and friends, even strangers to assist them in purchasing a Kia product. Good luck to you Issa. P. S. Issa, please thank Efrain as well.

lovecars1

Jul 30, 2015

My experience in the dealership was excellent. The service I received from Alex Sannella was incredible! My time in the dealership was quick and painless. I found what I wanted and was set on the great deal I got.

Michelle

Jul 30, 2015

Joseph was an amazing salesperson, he was patient and understanding. He assisted me well with my new vehicle and I can call him anytime if I have any questions.

Lina1111

Jul 30, 2015

My first time leasing a car and I must say it was such a great experience! I was greeted as soon as I walked in by Joseph Gambao. Joseph was kind and very explanatory to each question that was asked in a very professional manner, because of him I now drive a 2016 Kia Sorento. I would definitely recommend him.

Suzann1976

Jul 30, 2015

The way you are greeted and assisted at yonkers kia is like no other, if you are not satisfied they will go above and beyond to get you what you want.. thank you for all your help!

faik.shala

Jul 30, 2015

I never leased before but when i went to yonkers kia i was greeted as soon as i walked in and it was an amazing expierence. They really helped me with the process i wasnt so sure at first but they really gave me a good deal for my new kia sorento.

Scarface13811

Jul 29, 2015

When I first arrived at Yonkers Kia, I was greeted by Joesph Gamboa. He was very kind and knowledgeable of the Kia vehicles. He assisted me in a very professional and warm manner. He made the process of getting me into my new 2016 Sportage real easy. Joseph and the sales staff are friendly and easy going. I would definitely recommend them to all.

ValleM

Jul 29, 2015

My first time getting a car wasn't so bad here. E equine was friendly and they all tried there best to make sure you got the best deal possible. If you go ask for Joseph he'll take care of you.

AlexAdami88

Jul 28, 2015

From the moment I walked in the door, I was set up in 5 minutes to meet with Joseph Gamboa. I was fortunate for that. Joseph was beyond professional! He was polite, friendly, knowledgable, accommodating and personable. Joseph always had a smile on his face and was able to find out, in every detail, answers to my questions. I have already written a letter for his file, so it is with great pleasure that I provide an official review in the highest caliber, for the sales experience Joseph brought to the table. If I was to send any family, or friends to Yonkers Kia, I would send them to see Joseph. I will surely see him again when it's time for another awesome new car and experience!Sincerely, Alex A.

frank

Jul 28, 2015

Great working with joseph gamboa very knowledge polite and accomidating would recommend working with him he made sure i was tptally satisfied and followed up to see if i needed any further assistance

Bennie Campbell

Jul 21, 2015

I have gotten vehicles from many different manufacturers but nothing comes close to the way we were treated here. We were helped by Bennie which answered all our questions without being pushy on making the sale. Everyone was friendly and are willing to help. I look forward to making future purchases with Yonkers KIA

Nelly123

Jul 21, 2015

I have gotten vehicles from many different manufacturers but nothing comes close to the way we were treated here. We were helped by Bennie which answered all our questions without being pushy on making the sale. Everyone was friendly and are willing to help. I look forward to making future purchases with Yonkers KIA

kathy7

Jul 16, 2015

Julio made buying a car a very pleasurable experience. He didn't try to rush us or push us into buying something we didn't want. It was a very pleasurable experience. We leased two cars that day. We spent an great deal of time with Julio and he was nothing but courteous, helpful and worked with us to find what we were looking for.Sincerely,Kathy Formicola

STEPHEN CHRISTIE

Jul 14, 2015

WALKED IN TO YONKERS KIA PURCHASED A 2016 KIA SPORTAGE, THERE WAS A BIT OF NERVOUSNESS INITIALLY AND I WAS CONCERNED SINCE IT WAS THE FIRST TIME I WAS DOING BUSINESS WITH THEM AND CONCERNS MOST PEOPLE HAVE GOING IN TO A CAR DEALERSHIP, BUT THE STAFF WAS VERY HELPFUL AND MADE MY EXPERIENCE SWIFT AND EZ, AND THE GENERAL MANAGER DARWIN REALLY DID A GOOD JOB. THANK YOU FOR ALL THE HELP AND THE GREAT PRICE. TEAM YONKERS KIA ROCKS !!!!!!!

shanew

Jul 12, 2015

I had previously leased a Kia Optima and came down again to Yonkers Kia to meet with a gentleman named Julio. The first time I met him with my grandmother he was very welcoming and helpful with any questions I had. A month goes by he stayed in touch, but not to the point where it was annoying. I had looked at other dealerships, but to me I want someone who isn't going to be pushy and I need someone to be upfront and honest with me and that is exactly what we got when I came here. One of the main reasons I bought a car at Yonkers Kia was because of Julio. When we came back down he went out of his way to help me and another family member with a sticky situation, which I appreciated. He was upfront and honest about the whole process and I couldn't ask for anything else, that is why I did business with them. Also, when Julio was busy doing something for us or talking to one of his managers, the rest of the staff was very attentive and friendly and repeatedly made sure my grandmother, my mother and myself were getting taking care of. I would recommend this dealership based on what I experienced there. The process is long and grueling but he made it as comfortable and as easy as he possibly could.

Brittny D

Jul 7, 2015

Great service, everyone was really helpful and understanding to my needs. I was offered refreshments and made sure I was comfortable. I was also able to get my car in a timely manner.

Emily

Jul 7, 2015

Came in looking for a vehicle at a reasonable price and a loyal car. Sat with Ali and was very pleased. He went over all of my options and went over all the features the vehicles have. He explained in detail and gave us knowledge on the car buying process. Could tell they were interested in U.S. As customers and wanted to give us the most and best knowledge possible. I will recommend anyone to go to Yonkers Kia !

cotti174

Jul 7, 2015

My salesman was wonderful.the process is way too long.bennie was very courteous and helpful .the dealership is very unorganized.finance was very quick.thank god. Lisa was great.the air conditioner was out. For 2 days that we went back. But overall my price was met.deal was done.Lisa and bennie were great dispite obstacles thrown in their way. I would deal and recommend both of them.I love my car

Michael

Jul 6, 2015

I recently went to KIA with low expectations on getting a new car. Met with salesman Ali who explained my options and went above and beyond to explain and satisfy my needs. Little time later i was driving out in a brand new Sorento. From the paperwork to the plates including notifying my insurance the entire staff at KIA is awesome will definitely recomend them and by again in a few years THANKS

mikey1918

Jul 6, 2015

I recently went to KIA with low expectations on getting a new car.Met with salesman Ali who explained my options and went above and beyondto explain and satisfy my needs. Little time later i was driving out in a brand new Sorento.From the paperwork to the plates including notifying my insurance the entire staff at KIA isawesome will definitely recomend them and by again in a few years THANKS

Unknown

Jul 5, 2015

THIS IS THE WORST DEALERSHIP IVE EVER BEEN TO IN MY LIFE! The staff is so unprofessional they walk around taking selfies, on their cell phones, talking in unprofessional language! When I walked into Yonkers khia I wasn't asked if I needed help or anything! I was given the impression that the car that I wanted I basically had in my hands but the deal didn't go through! They make promises that don't even happen, very very very bad car dealership I don't even know how they are in business!!!!!

its a cold world!

Jul 5, 2015

I would like to take this Time to say that Yonkers Kia is the worst car dealership that I have ever dealed with!!!!!!!. The service sucks!, The staff is unprofessional!, I walked in not one time was I asked do you need help? I stood in the sales floor for 20- 25mins finally I was seated and the sales rep helped for about 5mins and walked off leaving me sitting there for an hour. returned with no apology but only with insults. I honestly don't know how this place is even considered a serious competitor in car sales maybe it will be one day but my visit there was a complete waste of time 3 hours! which all started with a guarantee of a brand new car send your staff back to basic training maybe even middle school place is a joke!

Athenia Lee

Jul 3, 2015

My experience at Yonkers Kia today was beyond exellent. The team especially Effrain, Hamza and Stephanie where great. They knew the car I wanted and made a way for me to get into it. I am so elated. I could not be more happy. They where patient and kind and listened to everything that I wanted and did more than that..... they made it possible. Everything was explained to me clearly, all my questions answered. Yonkers Kia Team is just AWESOME!!!!!

alex9292

May 26, 2015

I hate to leave a bad review for a dealership, but the way I wastreated makes it 100% necessary. I called Kia on Tuesday Evening andthe receptionist told me no one could help me, I waited a half hourand called again, still there was no one who could help me. I assumedthey were a busy high volume dealership, so i proceeded to do myresearch online. I was finally called back after three hours by aninternet sales representative. She was very sweet, which is why I amnot including names. She made me an appointment for the following day,we discussed numbers over the phone as well as packages in thevehicle. She told me to ask for her manager, which she provided me thename of. The following day, when I promptly showed up for myappointment no one was expecting me. I met with a different salesperson, and when I asked for the manager they acted as though I wascrazy.Regardless, I decided to give them another chance because someone wasable to help me. We went through the entire process again, spoke aboutnumbers and vehicles because there were no notes on my account, andthey had no idea what I was looking for or doing there. Again, we cameto a final decision and I was ready to put a DEPOSIT!!! on the car! Itold the salesman I would call him as soon as I arrived home with mycredit card that I wanted to use for the deposit. When I arrived home,the same receptionist answered and told me he was busy. I did not wantto leave a credit card with her, so I waited and called back, ofcourse she told me the same thing & this went on until they wereclosed.I called the next day, and the salesman had his day off. I asked for amanager to leave my credit card with, again she told me NO ONE wasavailable to take a deposit on a car.Three days go by, and I hear nothing. I try one last time, with mylast ounce of patience and I finally get in touch with my salesman, heacts as though I was never there, and he has no idea who I am. Heclaims to "remember me" and calls me "brother" but remembers nothingabout the deal we made. He tells me the numbers have changed, which weall know they haven't, and he can't do the deal unless I come up withanother $2,000. I have not heard anything from them since. To say theleast, we will not be getting a Kia, and especially not from thatstore.Thanks for nothing.P.S. The people I dealt with, some of them can not even be found onthis site, because they don't update it!

Julius23

May 22, 2015

Had a great experience at Yonkers Kia me.hamza was great very at his job and true to his word

Aj.Gordon

May 21, 2015

I rented the Alien green Kia Soul from enterprise and fell in loooove with it. I was in the market for a new car and knew exactly what I wanted. I reached out to the Internet sales rep to get some more info and after a few emails were exchanged, I scheduled an appointment to visit the showroom. Going in I thought I knew what I wanted. Until I sat down with Bennie Campbell. He was very knowledgeable, nonchalant(I expected a pushy car salesman), and genuine. He educated me on the engine, car maintenance, and most importantly he turned my wants into reality. I pulled off the lot that day with my first car with everything and more. I couldn't of asked for a better experience and I left with a peace of mind. Thanks Yonkers Kia and Bennie Campbell.

chelabel

May 17, 2015

I had a great experience at Yonkers KIA. My salesman was Bennie Campbell and he stayed with me until 10 at night on a weekday to make sure I left in just the right car for me.

POOR

May 11, 2015

i sent out a review earlier finally gm called and straightened out the messmistakes happen but the way personal handled them was badbut he did promise to have things corrected and that's all we can dothe soul is a great car and a great price i would give it a 100

Ingrid

May 4, 2015

My experience at Yonkers KIA was extremely pleasant due to the professionalism and diligence of Bennie Campbell, my sales consultant. Bennie worked very hard in making sure I received an affordable lease as well as finding me the exact model car I desired. He is a gentleman, hard worker with great follow thru, good communicator, and a stellar sales representative for KIA!

Fernando

May 1, 2015

I had an unpleasant experience at this dealer, specifically general manager, Darwin Oliva, we agree for Sorento sx 2016 with one of its vendors and he breached the delivery of the SUV in the date scheduled, and the manager wanted I pay more money when the pre contract was signed.

joetav

May 1, 2015

I've leased and purchased many cars over the years .but my experience with Bennie Campbell was outstanding. From the start of the negotiations to the financing it went smoothly. It was topped off by an instructional tutoring by Bennie on the operations of the Kia 900. I would recommend Yonkers Kia to anyone. thanks Joe Tavernese

Frank

Apr 21, 2015

Yonkers Kia is the best Kia dealer. I visited several and they gave me the best deal. Hard working honest people. They go out of their way for you

gosha

Apr 10, 2015

I bought a new Optima Hybrid with Navigation. No navigation SD card was present in the vehicle at the time of the purchase. I was "guaranteed" it to be mailed to me the next day. So far 4 weeks later after at least a dozen phone calls with no call back and at least 4 false reassurances "it was mailed out to you", today I was finally told by Jason, "parts manager", that the card should arrive to the dealership tomorrow and "will be mailed to you". I guess I will see. I don't mind waiting , but just can't tolerate systematic misinformation and lying. My overall 5/5 buying experience became "I will never recommend this dealership". This is my third Kia and third Kia dealership.

Licia Henry

Mar 25, 2015

I had an issue and Jason at the parts department took care of the matter in record time. Satisfied customer once again.

Hysen&Besa

Mar 20, 2015

We'd like to thank Yonkers KIA Team for their time & support in helping us choose our new KIA Sorento. We want to especially thank Bennie for his professional approach, great expertise and overall support. We highly recommend Bennie to future customers as he helped us a lot to choose the right vehicle with which we are highly satisfied. Excellent job Bennie *****

Dheras

Mar 18, 2015

Got what we where looking for thanks for everything great sales men , Great experience will buy another car from Bennie , I'll buy another car form beenie great attitude and willing to take his time I really appreciate the attitude he is like family

M.Galafa

Mar 9, 2015

I had a wonderful experience at Yonkers Kia. I met with Mr. Laszor and he was very helpful and patient. I originally went in to buy a use Sorento, but Mr. Laszor was able to explain to me the difference between buying a use car and a new car. Plus the difference between financing a new car and leasing a new car for which I am very grateful. In the end I got a lease Sorento and I am very happy with it. Thank you so much to everyone from Ashley for taking the time to talk to me on the phone, to Mr. Laszor for be so patient, to Mr. Sanchez for helping with the financial paperwork and to Mr. Darwin for taking the time to speak to me in person. Thank you all for being so helpful.

Ricardodurand90

Feb 23, 2015

Yonkers Kia pulled through while other dealers didn't. I'd like to thank Efrain, Chris and Stephanie and the owner Josh for making things work and giving me one hell of a deal when others said it was impossible for me to get the Fully Loaded KIA optima at that current time. . Definitely recommend them to anyone.

BarryLI

Feb 6, 2015

Had a 2012 Kia Optima which I adored, time came to lease another car and the Cadenza caught my eye. It looks like an upscale Optima, more conservative and luxurious, so I ventured forth to Yonkers Kia. I asked specifically for Bennie as he has numerous positive reviews on this site. Dealing with him was a pleasure, there were no hard-sell tactics, he was very accomodating and offered us a very fair deal. A shout-out to Stephanie also who didn't try to pry the last penny out of our pockets in the closing room, we were expecting World War III (they have to make up for the fair deal Bennie gave us, right?) but the financing went smooth as silk, no pressure for aftermarket packages, alarms, etc, just a straight-up clean deal. A very positive car leasing experience, I recommend them with no hesitation whatsoever.

60cliffordman

Feb 3, 2015

Had a great experience, Julio was a great Salesperson. He toke the time and at all time was a professional. I would recommend Kia Yonkers to everyone they treat me as a family member not as a dollar sign.

ERSOY

Feb 1, 2015

BENNIE THANK YOU SO MUCH,FOR BEING SO GREAT AT WHAT YOU DO.KEEP UP THE GOOD WORK.I HAVE NEVER EXPERIENCED SUCH A EASY CAR BUYING EXPERIENCE,UNTILL I WENT TO YONKERS KIA AND DEAL WITH BENNIE.I READ THE REVIEWS ABOUT BENNIE,AND HE IS MOORE THAN ANYBODY CAN SAY HE IS BUT A GREAT SALESMAN,I FELT SO COMFORTABLE WITH HIM NO PRESSURE AT ALL,BUT HELPFULL,I FELT LIKE I HAVE KNOWN HIM SO MANY YEARS,BENNIE THANKS AGAIN MY BROTHER.DOROTY RIVERA ALSO WAS GREAT SHE CALLED ME AND GRANT THE PRICE,AND AS SHE SAID EVERYTHING WENT SMOOTH..AFTER MY PURCHASE SHE CALLED AGAIN TO MAKE SURE EVERYHING WAS OKAY,THANK YOU DOROTHY

deena

Jan 28, 2015

Julio has been an amazing Salesperson. Very patient and knowledgeable. He answered every question and provided me with the best deal. I am a very satisfied customer.

db

Jan 26, 2015

bennie thanks for everything you were very professional and very helpful continu doing the good work at yonkres kia and if I know of anyone who wishes to purchase a verhicle I will def refer them to you.

rebeccas

Jan 16, 2015

This is an extremely unethical dealership. They have made various billing errors since I leased my SECOND vehicle with them at the end of November. The first is a complaint that has already been filed regarding inaccurate information they gave me about a car payment I paid early on my previous car. The second complaint is a new one that I have just been made aware of by the Kia Finance Dept. I turned in my car early and leased a new car with Yonkers Kia. Il was told that they would take over my lease and pay remaining payments and I would start a new lease with them on a new vehicle. As far as I was aware I was no longer responsible for any payments connected with my original car. It is now middle of January and I have received a notice that I owe Kia Finance over $2000 because my original Kia was sold in an auction for less than it's value. Kia finance has expressed that the dealership did not do it's job and send in all of the necessary paperwork to let them know that they would be taking care of these payments so it is now a balance on my account. I have perfect credit, I pay all of my bills on time and this will most likely hurt my credit when it is clearly an error made by the dealership. In typical Yonkers Kia fashion I have called about this issue and been told it was a mistake made by them but have been given no information on how this situation will be rectified. I have called back daily and it is next to impossible to get anyone on the phone. When you do get someone on the phone you cannot get a clear answer on anything. They seem to blame everything on the finance manager who was recently fired rather than taking responsibility and fixing the problem.

Teen

Jan 14, 2015

Thank Bennie, Me and my husband would like to take the time to thank you, and everyone in the dealership. As soon as we came in to your dealership you welcomed us as family. You did not discourage us at anytime. I wanted a Kia sorento and that day I left with a Kia sorento. I would also like to thank you for a wonderful lunch that you guys provided to me and my husband. Bennie I will always come to Kia on central ave yonkers ny for my car if it needs service and if I want to purchase another car. Bennie it was a pleasure in meeting you and all the staff. Bennie keep up the excellent work. I want to let Kia know that Bennie should get a raise or a increase in pay for being an outstanding sales person! Take care Bennie. Thanks again! Washington's

Teen

Jan 14, 2015

Thank Bennie, Me and my husband would like to take the time to thank you, and everyone in the dealership. As soon as we came in to your dealership you welcomed us as family. You did not discourage us at anytime. I wanted a Kia sorento and that day I left with a Kia sorento. I would also like to thank you for a wonderful lunch that you guys provided to me and my husband. Bennie I will always come to Kia on central ave yonkers ny for my car if it needs service and if I want to purchase another car. Bennie it was a pleasure in meeting you and all the staff. Bennie keep up the excellent work. I want to let Kia know that Bennie should get a raise or a increase in pay for being an outstanding sales person! Take care Bennie. Thanks again!

disappointed costumer

Jan 9, 2015

Horrible service. Does not tell the truth. They make up stories to cover their mistakes and laziness. Took over two weeks to get a car from them.

namaste'

Dec 21, 2014

Darwin the GM, should not be in charge of that dealership. He doesn't return calls, has other employees make calls for him and had them lying for him. He should man up and take responsibility for his establishment.

ecr740

Dec 20, 2014

Thank you Bennie for being a professional. You are the reason I purchased my car. Thanks for your honesty and for answering all my questions and taking my calls. I would would certainly recommend YOU.Eric

MoCa001

Dec 15, 2014

Thank you Bennie! You have the perfect tune, patience for the sales world and service. Thank you again. I love my Kia. Chelsea you were great too! CM

Cyndi.Rivera.1127

Dec 3, 2014

Love my new car!!! Big thank you to Mr. Bennie Campbell in Sales for such a smooth experience leasing the 2015 Kia Sorrento! Thanks for answering all of my questions and taking the time to explain all the particulars and advantages in leasing a new vehicle! And lastly, thank you for making my birthday wish come true!! It feels great! If you are in the market for a brand new vehicle I highly recommend speaking with Mr. Bennie Campbell. He took care of me and I'm sure he will take care of you! He is definitely on my speed dial!

Edwin & Darwin

Nov 28, 2014

The worst experience. I would never recommend any of my friends or family here. The vehicle was brought in for service and after nearly a month at the shop the problem is still the same. I would never come here for anything Thank you for your rudeness and unprofessionalism.

nyagual

Nov 25, 2014

My experience at Yonkers Kia was awesome! Victor Sulca is such a patient, kind, and helpful sales person! I could not have asked for more, I recommend Yonkers Kia because they treat you like family. Thank you Yonkers Kia and thank you Victor Sulca for making my experience a positive one.

Donna Magnotta

Nov 18, 2014

Working in a sales based field for the past 23 years, I know first hand that providing and excellent experience for your clients, is key. I can honestly say, I had a "excellent experience" at YONKERS KIA... I'd like to thank the whole team at Yonkers Kia, and especially Rolando Vargas. Rolando made the purchase of my FORTE, fast and easy... he also made me feel very comfortable, and confident that he was working hard to fulfill my wish-list, at the price I was comfortable with. I never felt pressured, and was happy that the Sales and Finance Managers answered my questions and reviewed my purchase with me thoroughly. Thanks again Rolando, Sal...and the rest of the team at Yonkers Kia... I will definitely recommend you!!!

dbx1971

Nov 16, 2014

I would like to thank my salesman Bennie Campbell and Stephanie over at Finance department for getting me into an affordable lease on a 2015 Kia Forte. This is my 2nd vehicle that I have purchased from Bennie at Yonkers Kia. My first vehicle happens to be a 2011 Kia Sorento which I am currently financing. If you are in the market for a brand new vehicle, I highly recommend stopping by Yonkers Kia and speaking to Bennie Campbell he will take great care of you. I would also like to thank Darlyn over at the service department for taking care of all my regular maintenance visits.

James

Nov 14, 2014

Recently I purchased a pre-owned vehicle from this dealership and can say that I was very satisfied with the buying experience. I felt well taken care of as the staff was knowledgeable and courteous. The internet sales team reached out to me when my vehicle arrived and walked me through the process. I have recommended friends and family and will be back if I decide to purchase a car for my wife as well. Thank you Yonkers Kia!!!

Jessica Febles

Nov 6, 2014

I would like to Thank Yonkers Kia for such an Excellent Service, Every single person in the dealer treated my family so nice. Shout to Ed Ramirez, Jimmy and Sall for outstanding Service. You guys Rock!!!

Jessica Febles

Nov 6, 2014

I would like to Thank Yonkers Kia for such an Excellent Service, Every single person in the dealer treated my family so nice. Shout to Ed Ramirez, Jimmy and Sall for outstanding Service. You guys Rock!!!

EMS

Oct 27, 2014

I went to KIA Yonkers recently and I am one of the customers that got impressed. Impressed in a sense that a wcareonderful, efficient,knowledgeable, and patient rep . who took care of what a customer should be getting. I don't really write comments when it comes to things like this but because of my experience from this dealership, they got my heart. Specifically to their excellent rep. Bennie Campbell who really worked hard to help me get what I intend to have. Of course, asking a lot of questions, Bennie helped me patiently and professionally throughout the process,and the best thing is I GOT A GOOD DEAL!!! Thanks also to EFRAIN FOURNIER . Your company in my opinion is very strong because of this people, Good and excellent Team Work!!! I Will strongly recommend KIA YONKERS , GOD BLESS!!!.... PS. My Family is Happy and enjoy with new KIA OPTIMA.

Terry

Oct 27, 2014

Went to look at a kia Sportage. Was first told that there was no key available. Left my phone number with the salesman and did not receive a call. Days later, someone else called that the "key" was in. Drove from Connecticut and was told there is still no key. Asked the salesman why I did not receive a call from him, was told "do not return calls from my cell phone that are from Connecticut". That was the number given to me by the salesman. Drove a different car, waited 20 minutes to get information, left a refunded deposit, then when I attempted to have the deposit credited back to my account, I was told BY LAW, I had to come back to the dealership to have my credit card swiped. This was an outright lie. Still have yet to receive refund credit despite a number attempts. Customer service is terrible.

Elmer De Guzman

Oct 27, 2014

I went to KIA Yonkers recently and I am one of the customers that got impressed. Impressed in a sense that a wonderful, efficient,knowledgeable, and patient rep . who took care of what a customer should be getting. I don't really write comments when it comes to things like this but because of my experience from this dealership, they got my heart. Specifically to their excellent rep. Bennie Campbell who really worked hard to help me get what I intend to have. Of course, asking a lot of questions, BENNIE helped me patiently and professionally throughout the process,and the best thing is I GOT A GOOD DEAL!!! Thanks also to EFRAIN FOURNIER .Your company in my opinion is very strong because of these people, Good and excellent Team Work!!! I Will strongly recommend KIA YONKERS , GOD BLESS!!!.... PS. My Family is very Happy, satisfied and enjoying our new KIA OPTIMA.

nosyajmatos

Oct 25, 2014

First off, I just want to say this is my second time coming back to purchase a vehicle from this Dealership. The staff was knowledgable and very helpful with what I was looking for. I explained to them what I needed, so Darwin and Bennie delivered with a great Kia Sorento for me. I would highly recommend them 10 times over! Exceptional service and quality care for their customers. Thank you again Bennie for all of your help and Thank you Darwin for your ability to make the deal happen for me. Respectfully, Jayson Matos

nosyajmatos

Oct 25, 2014

First off, I just want to say this is my second time coming back to purchase a vehicle from this Dealership. The staff was knowledgable and very helpful with what I was looking for. I explained to them what I needed, so Darwin and Bennie delivered with a great Kia Sorento for me. I would highly recommend them 10 times over! Exceptional service and quality care for their customers.Thank you again Bennie for all of your help and Thank you Darwin for your ability to make the deal happen for me.Respectfully,Jayson Matos

RoccoVicari

Oct 23, 2014

This was our first contact with Yonkers Kia, but it will not be our last. Why? Their service staff, particularly Mr. John Raymond, treated us as valued customers. His knowledge of cars was superior to other service providers we have experienced in the past. He has excellent people skills and the service provided was excellent. The waiting area was comfortable, customer friendly and well maintained.

erbentraut

Oct 20, 2014

What a way to end a great weekend with Yonkers Kia. I started my second lease with a Sorento at Yonkers Kia and had a great experience. My sales rep Lazlo was excellent with the best customer service and he did not try to push any deal on me. GM Darwin helped me with a problem I had and treated me like I was his son. Overall this is best dealership I have ever been to throughout my life. Customer service at this dealership is excellent and they stand by their product. I will be back for my third lease in another three years. Thanks Yonkers Kia for being the best Greg from Yonkers.

drskb

Oct 20, 2014

Got me in and out quickly. Called early to let me know what was happening, Car ready on time, No lines. Did not try to take my money.Owen Lynch was awesome.

MJA

Oct 9, 2014

We have been buying cars for 45 years and this was by far our best experience. BENNIE CAMPBELL was great - knowledgable, helpful, accommodating. He went out of his way to get us the car we wanted (a Kia Optima Hybrid) with all of the options we wanted. He really helped this technologically challenged customer to become familiar with all of the new features this car has. This is the second car we have leased from this dealership and we were so pleased with the first experience we came right back. Any service needed on our first car was done quickly with no problems. We look forward to dealing with Yonkers Kia and Bennie for a long time.

J Thomson

Oct 9, 2014

The hallmark and standard that service companies are judge by is their ability to deal with customer service issues.Today, most people know exactly what they want to buy prior to stepping foot in a car dealership, the beauty of the internet. This has transformed the car industry and puts as much emphasis on the post sale as the pre.With that said, and keep in mind I am not the easiest person to deal with I would like to share my experience (I'll try to keep it short too).I had problem with Yonkers Kia over an issue, the exact issue is not important and though the resolution took what I felt was a long time to progress (instant gratification generation) the problem was addressed and resolved in a professional and expeditious manner (after reflecting). I highly recommend this dealership and its management team, especially Darwin.Thank you

idaidaida

Oct 9, 2014

This was our first time purchasing at this dealership. We had a wonderful shopping experience with Darwin, Sal and Bennie. Bennie was professional, honest and knowledgeable. He took the time in answering our questions. He is an excellent salesman and made the process fun. Darwin, Sal and Chantelle provided great customer service and delivered . We are very happy with our 2014 Sportage and recommend Yonkers Kia! Viv B. and Ida B.

NR10801

Oct 4, 2014

Edwin Beltre called us as our 2012 Kia Sorento lease was ending soon. We came in to the dealership and the process was easy and we are thrilled with the lease terms on our new 2015 Sorento. Everyone at the dealership was nice and we enjoyed our experience as much as we did 3 years ago when we leased our first vehicle from Yonkers Kia.

Lucylla Morency

Oct 1, 2014

Efrain Fournier was recommended by my brother. He put in the time and effort with me in deciding to get the 2014 Kia Cadenza. As a women, he didn't make any of the questions I ask seem stupid and was very easy to speak to about any topic.

NoFool

Sep 14, 2014

Was I in the twilight zone? I had a horrible, but brief, experience. The salesman knew less than I did and gave me a very short test drive. Also, they did not have, or were not willing to show me, both the trims I was interested in. Went in for a used car and after the drive the guy says "I see you in a new car". Maybe, but not from you. Check reviews on other sites and always give more credence to the negative reviews. Oh they don't really give you off anything for the Costco deal.

ganendel

Sep 4, 2014

Purchased Kia Optima. The process was surprisingly straight forward. No Surprises. We were met by Bennie, who walked us through the process, explaining all and answering all our questions. We were then able to make the appropriate selection for our family. Once we made our selection, a delivery date was set and once again Bennie took the time to go through all the details with us. To sum up, a job well done. Thanks.

jdupe3957

Sep 4, 2014

Best experience in Yonkers kia they did everything possible to help me take the car I wanted home. I had best consultant Bennie I would recommend to anybody

Popal10

Sep 4, 2014

Worst car service ever was lied to at first day of leasing Kia optima turbo .I was told that it would be maintenance free of charge for 36 months. Went in for the first oil change after 3 months . Was told I had to pay $92-oil filter & so called car wash. Came to $$61 plus 3 hours wait this is their VIP package with tire rotation battery and brake check! How is that a package if I still have to pay for it I can just go to my local shop and get all this services for under $50 what's the point If I still have to pay for it. Ps they do not even use full synthetic oil just a blend 5w30 which everyone uses in any shop & wash is a sprinkle of water with a hose with no interior or wheels clean ! Never going back their for service again . Bunch of rip offs.

jakeguz

Sep 3, 2014

Purchased a Kia Optima last week. Bennie was excellent. He took the time to show us around and explain the features of different vehicles. We were not rushed and therefore were able to make a decision on the right vehicle for our family without any pressure. Bennie was very knowledgable and helpful. Upon delivery of our Optima, Bennie once again took the time to guide us thru the many features of our new car. We felt reassured that we had made the correct decision as to dealership and family car.

Tony Q

Aug 27, 2014

I had a wonderful experience at Yonkers Kia when I leased my Sorento. The sales staff was very courteous and knowledgeable especially their general manager Darwin and my salesman Laszlo, they both went so far as to offer to buy me lunch while my deal was being completed. If your looking for a nice car and a great deal look no futher then Yonkers Kia

tonedogz

Aug 26, 2014

had a wonderful experience at Yonkers Kia when I leased my Sorento. The sales staff was very courteous and knowledgeable especially their general manager Darwin and my salesman Laszlo, they both went so far as to offer to buy me lunch while my deal was being completed. If your looking for a nice car and a great deal look no futher then Yonkers Kia

Anthony Q

Aug 26, 2014

had a wonderful experience at Yonkers Kia when I leased my Sorento. The sales staff was very courteous and knowledgeable especially their general manager Darwin and my salesman Laszlo, they both went so far as to offer to buy me lunch while my deal was being completed. If your looking for a nice car and a great deal look no futher then Yonkers Kia

kashka

Aug 26, 2014

had a wonderful experience at Yonkers Kia when I leased my Sorento. The sales staff was very courteous and knowledgeable especially their general manager Darwin and my salesman Laszlo, they both went so far as to offer to buy me lunch while my deal was being completed. If your looking for a nice car and a great deal look no futher then Yonkers Kia

Deborah

Aug 22, 2014

Hello, We purchased a Kia Optima turbo about three months ago, and recently had an issue arise, sort of a misunderstanding. So I contacted the general manager Darwin at Kia in Yonkers to see if they can resolve the misunderstanding. As we speak, the issue is being taken care of and I am 100% satisfied with the way Darwin reached out to me, and not only that, the owner of Kia himself reached out to me, which is usually unheard of in the world of business. This goes to show you how much they care about their customers, and that they walk away happy, and satisfied. I would recommended Kia of Yonkers to anyone that is looking for a great car, with an owner and manager that will go the extra mile for them. PS: The Kia Optima Turbo is not only a beautiful and fantastic car, but I can't even count the number of people that walk up to us and ask about it. The white color really just stands out and commands attention while driving or just parked! Debbie

dreamforest1

Aug 22, 2014

Hello,We purchased a Kia Optima turbo about three months ago, and recently had an issue arise, sort of a misunderstanding. So I contacted the general manager Darwin at Kia in Yonkers to see if they can resolve the misunderstanding. As we speak, the issue is being taken care of and I am 100% satisfied with the way Darwin reached out to me, and not only that, the owner of Kia himself reached out to me, which is usually unheard of in the world of business. This goes to show you how much they care about their customers, and that they walk away happy, and satisfied. I would recommended Kia of Yonkers to anyone that is looking for a great car, with an owner and manager that will go the extra mile for them. PS: The Kia Optima Turbo is not only a beautiful and fantastic car, but I can't even count the number of people that walk up to us and ask about it. The white color really just stands out and commands attention while driving or just parked!Debbie

Debbie

Aug 21, 2014

Kia of Yonkers promised to pay our last two payments on our nissan rogue and any over mileage, and wear a tear charges if we became their customer. The sent us a letter before our lease terminated, with this offer which is why we turned to them. We had the same offer from nissan, as well as other dealers, so the only reason we agreed to become a customer with Kia, and not leave and go to another dealer, is their promise to pay these charges to get our business. Well three months later we received a BILL from Nissan for $3,999, for Over mileage charges, and when I called Kia and spoke to the sales manager, he never called me back. I called again and spoke to the general manager and he said that the only way he would of made that offer to me was if I was already a customer with Kia!!! Wow would you believe that, and I have the letter from them to prove it. Kia certainly lives up to the old saying "NEVER TRUST SALESMEN! I am now waiting for the owner to call me back and made a formal complaint, so lets see what happens.

Cathy Sapia

Aug 13, 2014

I received a phone call from Dorothy Rivera after I had inquired online about the Kia Optima. She was so sweet and did not pressure me as I told her that I would be in touch with her shortly to set up an appointment. Once I arrived at Yonkers Kia she greeted me and I was introduced to Bennie Campbell who quickly made me feel at ease with his infectious smile. Bennie was professional and patient as I have never leased a car before. He spent a lot of time making sure I was getting exactly what I wanted and I did. When it was time to put the plates on the car I couldn't find Bennie because he was busy cleaning tar droplets off my new car....Tell me, WHO DOES THAT? Yonkers Kia should be proud of it's staff as I found them all to be friendly and attentive. Going forward I will most definetly recommend this dealership to others.

cathy.furano

Aug 13, 2014

I received a phone call from Dorothy Rivera after I had inquired online about the Kia Optima. She was so sweet and did not pressure me as I told her that I would be in touch with her shortly to set up an appointment. Once I arrived at Yonkers Kia she greeted me and I was introduced to Bennie Campbell who quickly made me feel at ease with his infectious smile. Bennie was professional and patient as I have never leased a car before. He spent a lot of time making sure I was getting exactly what I wanted and I did. When it was time to put the plates on the car I couldn't find Bennie because he was busy cleaning tar droplets off my new car....Tell me, WHO DOES THAT? Yonkers Kia should be proud of it's staff as I found them all to be friendly and attentive. Going forward I will most definetly recommend this dealership to others.

jayr799798

Aug 11, 2014

Danielle was absolutely fantastic. I was at the dealership for a very long time and Danielle did whatever she could to make my visit as comfortable as can be. When the car ended up taking longer than usual to be prepped, she offered to send me to lunch on them, I was amazed. The end result was that my new car had some type of mechanical problem and the General Manager came over to apologize for the long wait. Ultimately he suggested that I go home in my old car and that he would deliver my new car the next day. Again, very impressive. I ended up not buying the car and was spooked by the mechanical problem, but was very pleasantly surprised with the dealership. Should I end up buying a Kia again, I will look Danielle up.

njbenn71

Aug 8, 2014

I dreaded the whole experience of buying a new car, but Bennie Campbell of Yonkers Kia did a fantastic job from the start to the finish of the sale! He is very knowledgeable of his products, the features and the "what you can expect". That's what you want... a seasoned representative that knows how to turn the experience of buying a car into a very pleasant one. I would refer family, friends and colleagues to Bennie and Yonkers Kia again and again and again. Thanks very much Bennie!!!

Anna & Lucas

Aug 7, 2014

This was my second time at Yonkers Kia to purchase a vehicle and both times were great experiences with friendly staff members and a great product. My second visit is to replace my previous Kia that was in an accident, when the insurance company told me my car was totaled I knew exactly where to go, as Yonkers Kia treated me like family . My sales person this time around was Bennie Campbell and Efrain the Manager who made this process just as easy the second time around. Bennie even came in on his day off to assist me and to make sure that I was taken care of. Thanks Again Yonkers Kia!!!!

Assante

Aug 6, 2014

I've been with Yonkers Kia for well over a year now. The rest of my experience with them has been miserable!!! The manager who helped us, Keathon, left shortly after we leased the car. No one else in this Kia branch cares for any concern you may have. No one returns a phone call and when you do get a person on the phone they are rude. We went for our first oil change and they had us waiting there for hours only to find out the guy out front forgot about us altogether. Also, After this miserable winter, and the pot holes that resulted, we got 3 flats with their terrible (supposedly high quality) tires. When we called to inquire about coverage, it took several days to talk to someone and we ended up paying pep boys on three separate occasions for a new tire. They also informed us there was no such thing as a premium insurance with them that would cover the tire replacements to begin with. Even though at the signing it was one of the things they sold us on specifically. The media system in the car is shotty as hell, because it is not very compatible with the newer smart phones. The wireless AUX is Constantly cutting in and out. Again, calling them to fix it is a lost cause. The car was new when we got it and it's the highest luxury trim of the optima. You would think it could at least hold up longer than a year! Actually, I'm sure these would be small fixes and the car would still be just as awesome as the day we signed for it. I personally still like the car but the service has compromised the value of the vehicle. I will never do Kia again thanks to this damn dealer! I was hoping to buy, but once the lease is up, I will spend the comparable amount we're paying for a true luxury brand. From a marketing standpoint, Kia wants to be placed alongside the other luxury brands but their cars will not stand a chance if they don't optimize the low budget customer service of Yonkers Kia!

ndenson

Aug 1, 2014

I dreaded the whole experience of buying a new car, but Bennie Campbell of Yonkers Kia did a fantastic job from the start to the finish of the sale! He is very knowledgeable of his products, the features and the "what you can expect". That's what you want... a seasoned representative that knows how to turn the experience of buying a car into a very pleasant one. I would refer family, friends and colleagues to Bennie and Yonkers Kia again and again and again. Thanks very much Bennie!!!

waymon Fowler

Jul 30, 2014

Had a great experience buying a car from Javier Cano, great services and very attentive to my needs. Thanks again Yonkers Kia

Randy Singh

Jul 29, 2014

The Team at Yonkers Kia was great. They were detailed, pleasant, helpful and thorough with their explanations and answers. A joy to work and do business with. Three cheers to Delano, Danielle, Sal, Stephanie.

Chris

Jul 29, 2014

good sales experience with Roland very helpful. finally happy i have a new car.

BethanyL

Jul 29, 2014

I went to Yonkers Kia yesterday (July 28, 2014) just to look & test drive the Sportage and Sorrento. As I pulled up to the dealership I was greeted by the one of the managers, his name was Efrain, who even helped me get my kids out of the car!Efrain then introduced me to one of his sales men Victor ! Victor was a great help he took me for a test drive in the Sorrento and explained everything that was in the SUV!The Sorrento drove so nice and smooth that I didn't even need to test the Sportage as I knew I had to have the Sorrento! Victor and Efrain both worked with me to get to a payment I was comfortable with and even got me a payment that was less expensive then my 08 Toyota Rav 4 which I was trading in!!! They even helped me with switching my insurance policy with my insurance provider !!! I was then escorted into the finance office where I met Stephanie !!! Such a great help she was she explained all the details of the payments but was fast as well as efficient !!! My entire experience was just as smooth as driving in the Dia Sorrento !!! Even the receptionists and sales men that were not helping me with my deal were all friendly and helped to entertain my 4 & 2 year old children !!! The manager of the dealership Darwin also came over to say hello and make sure we were having a good car buying experience!!! Once my new Sorrento was washed and ready to go Victor and Efrain both helped to switch all my things including car seats from my trade in into my Sorrento!!! I would personally like to thank everyone over Yonkers Kia for the best car purchase experience I have ever had !!! Being a single female I honestly went in there thinking I was going to get taken advantage of and suckered into a high payment !!! I was completely wrong !!! Thank you Efrain, Victor, Stephanie, Darwin and everyone else at Yonkers Kia !!! I will definitely continue to purchase my future cars there as well as tell everyone I know to go there for a new or used car !!!

misseve

Jul 28, 2014

Yonkers Kia gave me an exceptional experience in buying my Kia Rio. Victor Sulca was an amazing help,, he had the answers to all my questions and helped me from the moment i stepped into the dealer to the moment i stepped out. Outstanding customer service.

MDiva

Jul 28, 2014

I went to Yonkers Kia not knowing what to expect and instantly felt at home. I actually used this site to help me with my search and ultimately the sales person I wanted to deal with. Bennie Campbell is everything others have said and more, he took his time to help me find the right car for me and my family and was a man of his word when it came down to creating a "Purchase Plan" as he calls it that would fit my needs. The Big Boss (Darwin I think), made sure we had everything we needed and on that hot day continously offered us beverages to make sure we were OK. Stephanie in finance was also a pleasure to deal with as she made sure we understood everything and that we were completely satisfied with our new Kia. Bennie also helped things along as he had answers for everything. Yonkers Kia is definitely the place you should go if you're looking for a new or preowned Kia. Thanks Again everyone at Yonkers Kia!!!MDiva

Richard Cabassa

Jul 27, 2014

Javier Cano was awesome transaction was seamless.5 star service. Thanks this was a great experience

Daniel De Jesus

Jul 26, 2014

Very positive experience, would recommend to a friend. All my questions were answered.

Gigi

Jul 26, 2014

I truly appreciate the professional and patience of the staff at yonkers kia. My sales consultant was the absolute best in this purchase. 2 thumbs up for yonkers kia!!

Paige

Jul 26, 2014

I went to multiple car dealers and decided on Yonkers Kia and met Roland and decided this was the place to be! Rolando Vargas was very helpful, understanding, and very very patient which helped to make an easy decision. I had an awesome experience and I 100% recommend Yonkers Kia! You won't be disappointed!!

sam is very unhappy

Jul 26, 2014

Bad experience unprofessional sales staff had a bad experience with a sales person trying to trade in the 2014 kia sportage that i am upside down on. Religion brought up and i got upset kia is a horrible place in yonkers contacting the ceo's as well as Josh Aaronson, i am very unhappy with the way i was and am being treated. Would not recommend anyone to yonkers kia

calogero assaro

Jul 25, 2014

I came in interested in purchasing a used Sorento for my daughter. The car that i was looking for was not here at the time but Julio from yonkers kia did a great job getting a very good deal on a Sorento 2015. His effort and honesty is what i liked the most about him and made me buy the car. I wasnt expecting to buy a car until Julio made all of my wishes come true. I would recommend anyone to buy a car from Julio and the yonkers kia Staff. Thank you Yonkers Kia and Julio for the Excellent service.

JamesF

Jul 19, 2014

Julio Grullon gave excellent service,paid attention to the details. Explained the process and made it easy to find the right car for the right price. The manager Sal and the finance staff were immensely helpful. thank you Julio.

Bre

Jul 19, 2014

I went to Kia about a month ago to lease a 2014 Kia Forte lx. Julio was my salesperson and he was absolutely wonderful! He had great knowledge and was beyond helpful. I couldn't be happier with my experience at Yonkers Kia!

Corazon

Jul 19, 2014

Yonkers Kia has excellent service. Location easy to access. Personnel as a whole very friendly and helpful. and specifically. the rep who took care of me, Julio Grullon. He was upbeat and had a great attitude, made my whole experience efficient, thorough and enjoyable. Highly recommended!!!

fredbongo

Jul 19, 2014

Bennie Campbell is the best sales person that I have ever dealt with, very kind and courteous. A huge help would recommend him to any one.

2FastQ60

Jul 18, 2014

THE WORST I MEAN WORST DEALERSHIP IN THE WORLD SOLD US A CAR CARE PACKAGE THAT ALL OF A SUDDEN WHEN WE GO IN FOR SERVICE NO ONE KNOWS WHAT PLAN IT IS AND THE SALESMAN JUST "QUITS" SO $1,000 JUST DISAPPEARS AND STILL HAVE TO PAY FOR MATIENCE THATS JUST THE BEGINING WHILETHE CAR WAS THEIR THEY CRASHED IT AND NO ONE KNOWS HOW IT HAPPEND TRYED TO BLAME US BUT WE HAD THE SERVICE ORDER THAT STATE NO DAMAGE WAS ON CAR (THEY COULDNT FIND THEIRS ALL OF A SUDDEN) SO WITH BITTER BACK AND FORTH THEY FIXED IT AFTER THAT THE NEXT SERVICE THE CAR COMES BACK WITH A CRACKED WINDSHIELD... NO ONE WANTS TO FIX IT SAYS TO CALL CORPRATE THAT GOT ME NO WHERE... FEW MOTNHS LATER CAR STALLS OUT ALL ELECTRIC SHUTS DOWN WHIEL DRIVEN BROUGHT THE CAR IN 5 DIFFERENT TIMES STILL THE SAME ISSUE ALL TELLS US TO CALL CORPRATE GOT ME NO WHERE CAR IS A LEASE AND HAS BEEN SITTING IN MY DRIVE WAY FOR 4 MONTHS NOWS THEY REFUSE TO BUY IT BACK EARLY FOR A REASONABLE PRICE... DO NOT DEAL WITH THESE PEOPLE SERVICE IS A BUNCH OF CLOWNS AND THE SALES REPS ARE A BUNCH OF CROOKS WITH NO KNOWLEDGE OF ANYTHING AND THEIR MANAGER DARWIN IS VERY UNPROFESSIONAL AND WE ARE STUCK WITH A LEMON I DONT KNOW HOW THIS DEALERSHIP IS STILL OPEN. PLEASE TAKE MY ADVICE AND DRIVE TO ANOTHER DEALERSHIP IF YOU LOOKING FOR A KIA DONT USE THESE PEOPLE.

Wyee

Jul 17, 2014

We had a wonderful experience my husband leased a car and they did such a great job!!! I got a car as well. Thanks IKEA! Great customer service!

Yeraldin Bonilla

Jul 16, 2014

Even though we were in the dealership for over 3 hours, Danielle and Sal made sure that we were getting the best deal!!!!

MsKay14

Jul 11, 2014

What can I say about Bennie Campbell at Yonkers Kia. He is the best employee they have. Since I purchased my vehicle I have had some difficulties with my lease agreement and even though this is not Bennies "area", one call to him resulted in the resolution of all my issues. Bennie really takes the time to attend to his customers at every stage of the car buying process. He is diligent and a man of his word. If you walk into Yonkers Kia, make sure to ask for Bennie, he is the best!

Charles Eisenberg

Jun 29, 2014

Last Thursday (6/26) I posted a review saying that Yonkers Kia essentially ripped off my daughter on a new lease where they used last payment (made early) as part of the payoff for the old lease. Normally this would seem to be standard process but the sales manager told my daughter that she would receive a refund for the early payment. After all, she shouldn't make two payments for two different cars for the same month if she was only in possession of one car, the month didnt come yet, and the other one was taken back by Yonkers Kia. This assurance of a refund was the deal sealer. A month after she did not get the refund she found out that one was not forthcoming. I asked the sales manager to reconcile it and he said he would talk to his manager and get back to me. An executive called me and was very rude and nasty and said that whatever my daughter paid towards the old lease is considered fair game and the dealership was well within their rights to keep it and it didnt matter what the sales manager told her on the day of the sale! I was very upset after this call and posted a negative review on this board. A few days later I sent a detailed e-mail to the owner of Yonkers Kia. Well I am here to tell you that the upper management and the ownership of Yonkers Kia are standup professionals. Within an hour of sending my e-mail Michael Wally called me on behalf of Josh Aaronson the owner. Mr. Wally could not have been more understanding and apologetic. He vowed to make this right and insisted that I come to his office as soon as possible. I was there within the hour and he told me that he would give me a check to reimburse my daughter the $279 that was promised and offered his sincere apology on behalf of Yonkers Kia. He said that the situation would be handled and if I ever needed anything to let him know. While I was there the owner (Josh Aaronson) called from overseas to see how this situation was being handled. I was overwhelmed. The management and ownership really see the big picture. My opinion has been changed 180 degrees. Two big thumbs up for Yonkers Kia, Mr. Wally and Mr. Aaronson. I texted my daughter and she was very happy and gratified.

Ex Kia customer

Jun 26, 2014

Sales guy told my daughter that she would get a refund from Kia Finance due to an early payment made to her lease when she turned her car in to upgrade to another car that they wanted to move off their lot. Long story short, there was no refund and they kept the money and applied it to their payoff amount. When she didnt get the refund she confronted them. By the next day the general manager said that I didn't understand how it worked (actually I did) and if my daughter told anyone what happened she would be a liar. He also told me that he lost money on the car and that I was taking food off his table.....Very weird. Protect yourself. If you are compeled to buy or lease a car from these guys record all conversations and or get it in writing, because if they can rip you off, they will find a way to rationalize it.

jeannagraves

Jun 26, 2014

The dealership KIA Yonkers was PROFFESSIONAL, COURTESY, CLEAN, ORGANIZED and ON POINT. The person that assisted me was Edwin Beltre he exceeded my expectations of a salesman, he was phenomenal from his knowledge of the car to the test drive. This was my first time coming to this dealership. I wouldn't go any where else in the future after this experience. Edwin was thorough throughout the process and made me feel like a valued customer. I am very satisfied and if your looking for a KIA this is where you want to go. Don't forget to ask for Edwin...All of the staff was very courteous as well...let me not forget Jimmy the Finance manager, he is in the right department with his knowledge, he was so thorough a grade school student would understand.You definitely feel your business is appreciated! Thanks to Edwin and All the Great Staff at KIA Yonkers.P.S. I only recommend some nice cookies with the coffee. LOL

Anna

Jun 16, 2014

Chris is an excellent salesman and would recommend anyone to him. had a lovely time and everyone is very friendly.

Steve

Jun 12, 2014

Great people! Great Salesmen (Bennie) was professional and knowledgeable. made us feel very comfortable

LD2014

Jun 12, 2014

Do your research and read the Yelp reviews as well as the fact that this dealership has an "F" review from the Better Business Bureau. I only dealt with this dealership over the phone (initial dealing was last Friday). I tried to get a quote for a vehicle they had listed in their inventory, but the listing was wrong....wrong color listed plus option package was wrong. I was convinced by Latoya Lewis that they could locate and get the vehicle I wanted but would need to put down $100 deposit to initiate a vehicle search. This seemed strange but I asked if the deposit was refundable and was told "yes". I got off the phone and did more research about the dealership and was feeling uneasy from the dealership reviews, as well as had located a vehicle that was available at another dealership where I could purchase the next day which was my original plan. I immediately emailed Latoya Lewis (to have something in writing) explaining situation and asked for a refund for the deposit. I also called and she mumbled something about talking to the sales manager and said she would call right back and never did. I waited a couple days to give them the benefit of the doubt, but still no refund credited to my account. I have sent two more emails and called the dealership several times. I am given the runaround or told the person I need to talk to is unavailable every time. It has been almost a week as now it is Thursday and I am still waiting. It took them 5 minutes to run my card the first time, it really does not take any longer to issue a credit back. I would avoid this dealership.

Flora

Jun 11, 2014

Never leased before. Lazslo explained everything and was very friendly and very helpful.

salbal106

May 29, 2014

Went to 2 others dealers before I stoped by At Yonkers Kia.First. Nemet Kia.Jamaica..They had lowest price but they were trying to Charge me Extra Fees...over $1000...(top of the Price) I walked out.Second..Generation Kia...Biggest in New York..I think.They had this Total Proctection Package ($2000) Included in Their vehicles..this is must Buy..according to Sales Man (Joseph Jones) I walked out again..Lastly, I contacted Yonkers Kia ...and spoke to carly kim about my situation...She was 100% positive that I can get what I want.and No extra charges will be included it...She was Correct...I decided to buy 2014 Kia soul from Yonkers Kia after shopping queens to suffolk county..This was worth trip and Happy to be New Kia Owner..Thanks to Carly Kim and Tom (finance Manager) for easy processing ..Thumbs Up for you Guys..

My new sorrento baby!!!

Apr 30, 2014

Efrain was my salesman and the manager at the time me and my husband went to buy a used car. I didn't think my credit was good enough for new. But Efrain made my dreams come true with my dream car my new 2014 kia Sorrento sxl. Thank you so much Efrain and Yonkers Kia!

L.M.

Apr 29, 2014

This dealership is amazing - buying a vehicle from Yonkers Kia was a great experience, from the moment I walked in until driving away in a 2014 Sportage. The process was effortless and hassle free. Danielle Sawyer and Sal Mayorga were a pleasure to do business with and I recommend anyone considering purchasing/financing/leasing a car to contact either of these people directly. They knew their stuff, were very understanding and accommodating and were easy to deal with, with none of the pushiness one might run into elsewhere. I will definitely be doing business with Yonkers Kia (and more specifically Danielle and Sal) again in the future.

LukeMcC

Apr 29, 2014

From walking through the doors of Yonkers Kia to driving out of their lot a few days later with a 2014 Sportage, my experience of purchasing a vehicle from this dealership could not have been better. Every employee I dealt with throughout the process was extremely informative, patient and easy to deal with. Sales Manager Sal Mayorga and Sales Associate Danielle Sawyer were nothing short of amazing and no words written in any review will do justice to expressing how much of a pleasure it was to do business with them. Anyone who is looking to purchase/finance/lease a vehicle - and who wants a smooth, hassle-free, personable experience with none of the pushiness you might find at other dealerships (and with HONEST people who will actually find you that best deal out there) - needs to go see Sal and Danielle. I will definitely be going back to Yonkers Kia for future business.

RICHARD

Apr 24, 2014

JOSH, YOU HAVE A FABULOUS TEAM. THEY MADE THIS A PLEASURE. SPECIAL THANKS TO DANIELLE WHO WAS GREAT

Gabriel3211

Apr 24, 2014

After making my decision to get into a new car the next step was to find a dealer that would give me the best deal and at the same time make me feel comfortable with the process. No one wants to feel rushed into an important decision such a purchasing a car right? Well let me tell you that after speaking to Sales Rep Victor Sulca I was convinced the 30 min drive out to Yonkers KIA would be worth it. He had the vehicle I had asked for exactly and made the transaction as smooth as possible. Answered all my questions with regards to finance, service and the cars options (which were more than i expected!) I purchased my previous car at a dealer and can tell you the level of service here is top notch. Don't waste time going to other dealerships I highly recommend this place and go see Victor Sulca.

Shawn K

Apr 11, 2014

My exprience at Yonkers kia was Great knowlegeable sales associates *Nate* great admiphere respectable and very helpful. When car shopping make yonkers kia your 1st stop there wont be a need to go anywhere else

Sami9657

Apr 8, 2014

So HAPPY to work with the service department! Returned my car in wonderful condition, shiny and like new! Darwin was extremely pleasant to speak to and wasn't pushy like at other dealerships.

Sami9657

Apr 8, 2014

Beyond helpful and extremely professional. They did just what I needed without the extra frills. After not being able to get ahold of the original representative, the owner Darwin called me himself. He truly cares about his customers and his business.

Jason W.

Apr 6, 2014

I am a returning customer to Yonkers Kia. When I purchased my first car from Yonkers Kia three years ago from Darwin, I said that I would return -- and I did! This time, Carly, Stephanie and Sal were absolutely awesome! They put my family in a vehicle that we wanted and that we could afford. When I buy my next car, I will be returning again. When you go, please ask for Carly.

emmanuel rodriguez dboy]

Apr 6, 2014

i had a wonderful experience with my boy bennie awesome guy, everything went smooth like butter love the customer service viva Yonkers Kia. ill see you soon.

doon2u

Apr 6, 2014

Bought a Kia Optima in March and Lazslo was my sales associate. He was quite attentive and approached us moments after arriving on the lot. From the beginning, Las was a pleasure to deal with: no pressure, knew his product, asked the right questions (and listened to the answers) and was honest. Best f all, I got a great deal on the car!The entire staff at Yonkers Kia was helpful and very friendly. It was a pleasant experience and I suggest that you check them out. See Laszlo Miklos.

EmmanuelRodriguez

Apr 6, 2014

i had a wonderful experience with my boy bennie awesome guy, everything went smooth like butterlove the customer service viva Yonkers Kia.ill see you soon.

Steve B

Apr 5, 2014

My wife and I had a great experience with Bennie & the sales crew at Yonkers Kia. We've leased a Kia for 6 years now but have always used a NJ Dealer. We tried Yonkers Kia and it was great. Told Bennie what we wanted and we were out of there with our new lease the same day! Won't hesitate to go back...Thanks Bennie!

TAshby

Apr 4, 2014

I have went to the Kia Dealer in Fair Lawn and I felt like I was being sold (the process was a bit much, my head hurted). A week later I went to the Kia Dealer in Yonkers and the process was less painful. I enjoyed the process and it lead me into making my decision. Two days later I was honking my honk as I rolled off the lot! Great GREAT GREAT!

goakla1

Apr 4, 2014

Very courteous staff. No high pressure no games. Very comfortable experience. Excellent experience with Laszlos my salesperson was excellent . 100% honest. Gave the absolute best deal possible. No gimmicks games or tactics. Sal Mayorga great too. Very good sales staff.A very comfortable experience

tashby510

Apr 4, 2014

I have went to the Kia Dealer in Fair Lawn and I felt like I was being sold (the process was a bit much, my head hurted). A week later I went to the Kia Dealer in Yonkers and the process was less painful. I enjoyed the process and it lead me into making my decision. Two days later I was honking my honk as I rolled off the lot! Great GREAT GREAT!

gear

Apr 3, 2014

We came in looking for a vehicle with in our budget and since we have met bennie campbell on our pervious Lease for Optima who guided us two years ago, we decided to contact him again for our new Lease. Yonkers Kia has very great customer service from top to bottom level! I couldn't be happier with my Lease.It was just a wonderful experience at Yonker's KIA. Bennie was really helpful and helped me get into my selected option car and worked with my budget I needed in terms of price, commute, looks and security. Further, Sal from Sales manager made this deal happen as well as Stephanie from finance made this process seamless. We totally are satisfied with our two new KIA Optima 2014 and Sorento 2015 the great thing is it comes with 24 hours roadside assistance which is a plus. I really recommend buyers to visit Yonker's KIA for a car, you won't be dissappointed.

Vincent A. Corvino

Apr 1, 2014

Our experience with the Kia dealership was one of the most rewarding experiences since our last new car that was purchased back in 2005 from Toyota. Delano and Danielle have made this experience a true one of a kind experience. Our hats off to them for doing such a great job and being so informative.

Ashleigh

Apr 1, 2014

I was very happy with the customer service. Danielle did a great job in helping me with the buying process and explaining everything to me. Thank you for making this easier!

first time leasing

Apr 1, 2014

we got there at 945 and did not leave til 2.45 in the afternoon with our leased Kia soul. they had to get it from another dealer and it would be there "in half an hour" when we called at 9 to tell them we were on the way. We informed them when we called that we needed to be leave at 12 noon for work but that didnt help. when we finally signed our lease, it did not include the first months payment and mileage was only 12,000 and not 15,000 as we had been led to believe. I wouldnt recommend this place or go back. It made what should have been a fun and exciting purchase into a an experience that left a bad taste in my mouth.

84ancsi

Apr 1, 2014

As a woman buying a car I have always felt taken advantage of at most car dealerships, but this last car buying experience at Yonkers Kia was by far the BEST!!! Laszlo was so friendly, respectful, knowledgeable, and provided the highest level of customer service. He was a professional, and a pleasure to deal with. Simply the best! I look forward coming back here in the feature!

Steven D

Apr 1, 2014

A very pleasant professional and gracious salesperson. I will recommend her to my friends.

Charmaine T

Mar 31, 2014

My Kia salesperson Danielle was very professional.and knew the product(KIA) very well. She was confident and very gracious. I will recommend her to my friends and colleagues for future sales. It was a pleasure doing buisness with her.

DonaldNY

Mar 31, 2014

Bought an Optima in March....Laszlo was my sales rep. He was personable, attentive, knowledgeable & honest....no pressure throughout the entire process. Plus, I got a geat deal o the car! Everyone that I interacted with at Yonkers Kia, from the receptionist to the finance manager, were quite pleasant to deal with. Go to Yonkers Kia and ask for Laszlo Miklos.

Sujatha

Mar 31, 2014

Chris and Delano were very helpful with us and would recommend anyone to go see them

84ancsi

Mar 31, 2014

As a woman buying a car I have always felt taken advantage of at most car dealerships, but this last car buying experience at Yonkers Kia was by far the BEST!!! Laszlo was so friendly, respectful, knowledgeable, and provided the highest level of customer service. He was a professional, and a pleasure to deal with. Simply the best! I look forward coming back here in the feature!

preziosa85

Mar 30, 2014

Being a first time new car purchasers, my wife and I didn't know what to expect, having had two not so good previous experiences with other car dealers. We decided to give it another shot with Yonkers Kia and things couldn't go any better. We were greeted by Al Hamilton as soon as we walked in, he immediately put us at ease and helped us each step of the way into making the right car choice at an affordable price for our growing family. Al was beyond professional and really knew what he was doing we will recommend Yonkers Kia services to our family and friends. In just a few hours we were new car owners and drove home with our brand new SUV! Also we would like to thank Stephanie Burnman, she was very helpful and explained to us in detailed the final paperwork. We are extremely happy with our new car purchase and we will definitely return to Yonkers Kia in the future!

D Urzo

Mar 29, 2014

Buying my Kia Cadenza was a wonderful experience. Danielle Sawyer was great! She answered every question we had and helped us choose the perfect car. Would definitely buy another car from her!

GEORGE O

Mar 29, 2014

Yonkers Kia felt good within 30 secs of entering the facility. They didn't have the "shark" mentality. My salesman Lazlos Mikloz was friendly, knowledgeable and very courteous. I didn't feel an ounce of pressure at all. I received the best possible deal. No hidden upsells, fees or games. I rate and highly recommend this dealership.They have a very good sales staff. The buying process was not at all stressful. The overall experience was comfortable I can't remember a more satisfying experience purchasing a car. When you go to Yonkers Kia, ask for Lazlo

marcos

Mar 28, 2014

I purchased a kia sportage in 2012 and today 3-28-14 came to service my vehicle and am leaving with a new 2015 kia sorento. i have always enjoyed my experiences from day coming to yonkers kia. the employees are personable and knowledgeable on any questions asked. would truly recommend this dealer to anyone and definitely a kia to anyone.

george ortiz

Mar 28, 2014

fernando was great with me and the car is excellent and i love it the sale man fernado did a great job with me thank u kia company

JayHernandez

Mar 28, 2014

Service obtain for my leased car was excellent. Price was reasonble and service was prompt. Decided later to buy the car when the lease expired. Lazlo was very helpful and arranged for the car to be checked and inspected. He had all the data ready for the finance office when closing the sale. Thank you very kindly. Great customer sales service. Highly recommend this dealership and sales personnel.Sincerely,Virginia Teodosio

Carolny

Mar 27, 2014

Our second time at yonkers kia, and again a good experience. Our saleswoman Danielle S. Was a big asset with our entire sales exp. She was very helpful, thorough, courteous , and knowledgeable. The manager was also a very nice man. I would refer anyone to Danielle at yonkers kia if interested . We love our Sorrento and my son loves is Optima. Thanks again Danielle

Thats how its Done WOW!!!

Mar 27, 2014

I had an AMAZING time at Yonkers Kia!!!! Efrain was the sales manager that helped me get the car of my dreams!! I have a kia optima sxl what a car WOW!!! I couldn't believe the take off on this an power for a 4cylinder simply Amazing!!! If it wasn't for the sales manager Efrain I would've walked out car less. Thank You Efrain and Yonkers kia!!

muriel naddeo

Mar 27, 2014

bennie campell was the best!!! very nice people & made a possible stressful situation great!!!

Danielle Sawyer & Darwin Oliva

Mar 26, 2014

Darwin was fantastic. I felt like it was difficult to get a meeting with him. Danielle was helpful but pushy at times.

Danielle Amador

Mar 25, 2014

To Whom It May Concern I was overly impressed with the service that I received at Yonkers Kia located on Central Ave on March 22,2014. Laszlo whom was our car salesman went above and beyond the call of duty to help make our visit as enjoyable as possible. I have gone to other dealerships before and most if not all of them just try to shove a car down your throat, they do no try to figure out what the best type of vehicle is for youre lifestyle and what price ranges work best for you, they are only really concerned with making a sale. Laszlo explained to my fiance and I the difference between what a lease was and what financing was, explained all the types of vehicles that Kia offers and when we came across the vehicle that we fell in love with ( Kia Optima) he took the time to explain the type of features that the different models of the Optima offer. I can honestly say that I would highly recommend my friends and family to Yonkers Kia because I can be sure that they will receive the utmost respect and help that they deserve. Thanks so much again to Laszlo and Yonkers Kia!

damador1315

Mar 25, 2014

I was overly impressed with the service that I received at Yonkers Kia located on Central Ave on March 22,2014. Laszlo whom was our car salesman went above and beyond the call of duty to help make our visit as enjoyable as possible. I have gone to other dealerships before and most if not all of them just try to shove a car down your throat, they do no try to figure out what the best type of vehicle is for youre lifestyle and what price ranges work best for you, they are only really concerned with making a sale. Laszlo explained to my fiance and I the difference between what a lease was and what financing was, explained all the types of vehicles that Kia offers and when we came across the vehicle that we fell in love with ( Kia Optima) he took the time to explain the type of features that the different models of the Optima offer. I can honestly say that I would highly recommend my friends and family to Yonkers Kia because I can be sure that they will receive the utmost respect and help that they deserve. Thanks so much again to Laszlo and Yonkers Kia!

mr-kia-fan

Mar 24, 2014

Bennie was a great sales person and a pleasure to work with as he helped us find a vehicle that fit our budget. He was patient and allowed me the opportunity to work on my credit before coming back and now I am a proud owner of a 2015 Kia Sedona. Thank you Bennie and Yonkers Kia!!! kia sorento is a beautiful car inside and out, am very impressed how this vehicle is design plus the features are amazing. 10/10

H.S.Thompson

Mar 24, 2014

Yonkers Kia is the best. im so Happy about my brand new 2014 kia sportage. i have not brought a car in 12 years and my salesman Al was awesome, took the fear out of the process being out the market so long. 2 Thumbs up for Al and Yonkers Kia!

Will

Mar 24, 2014

Treated With the up most respect. Everybody was overly very nice and pleasant. Delano was a pure Gentleman. This place gave us every detail about the SUV we choose that I didn't even had to test drive it to buy. Thanks D.

glbtapia

Mar 23, 2014

Easiest Purchase I Ever did. Walked in with a car in mind and Own Financing . Spoke With Dorothy Rivera over the phone to schedule and appointment and I was introduced by the receptionist to a gentleman named Bennie. A true professional, not pushy, willing to listen and went the extra mile to get my business. I work in Sales and financingand Recognized great service. I Rate as excellent service. No gimmicks or switches done just an effort to win a customer and that Bennie did well. Great Job!!

INDIRA

Mar 22, 2014

I WENT 2 YONKERS KIA DELANO DID A GOOD JOB AMAZING GREAT GUY

Cinthia Ortiz

Mar 22, 2014

Chris Hernandez was very helpful and excellent and I'm in love with my new car. I would recommend anyone to go see him.

dB

Mar 22, 2014

I was looking for a new car to replace my 14 year old Lexus. Delano was able to explain all the features and went on 2 drives with us. We found him to be very easygoing and informative. We felt very comfortable with him, and felt we were getting a good deal. He went out of his away to get the best price for us. We would be happy to consult Delano again in purchasing another car. I would recommend Delano.

LINDA BRADSHAW

Mar 21, 2014

FERNANDO AND DANIELLE ARE AWSOME !!!!!!!! I PICKED UP 2015 SORENTO TRADED IN A SPORTAGE ..

Got what i wanted

Mar 21, 2014

Efrain was very helpful and helped me get my new car. Thank you Efrain and Yonkers kia!

rosanna

Mar 18, 2014

the other day I went in and looked at a Honda odyssey I fell in love with it told my husband and he came right down and said sure get it Danielle took care of me and she was so professional and treated me like a queen the service at yonkers kia is something that I will always remember

MikefromYonkers

Mar 18, 2014

Very much liked the overall experience at Yonkers Kia. Danielle was my salesperson, and she was courteous and friendly. Sal, the sales manager, was able to relate with me and get me into a brand new 2014 kia forte, which i love. I havent used their service department yet for anything, but overall, the sales staff and the finance dept worked with me on being able to get rid of my old car for something brand new. Thank you Yonkers KIA!

Rafael Madera

Mar 16, 2014

everyone was easy going and professional . my sales person was chris hernandez

David

Mar 15, 2014

good service good manners and well me Danielle made this process really smooth for me when it came down to the car and the insurance

O.Sambou

Mar 14, 2014

Hello world, i must say Yonkers Kia did a awesome job in helping me with my pre-owned car purchase. teh car was beautiful at delivery and evrything was taking care of. Al H. did an exceptional job helping me get the right deal and helping to move this process along.This was superb buying experience thank you Yonkers kia.

Got get one

Mar 14, 2014

You have to go to Yonkers Kia best place in town to buy a car hands down!!! An go to Efrain hes the best salesman in town for real! He got me the best deal. Thank you Efrain again!

adrienne917

Mar 14, 2014

I WAS SKEPTICAL AT FIRST BUYING MY FIRST KIA. AFTER MEETING WITH VICTOR AND DISCUSSING MY OPTIONS MY WORRIES WERE QUICKLY PUT TO REST. HE WAS VERY HELPFUL AND VERY KNOWLEDGABLE. I ABSOLOUTELY LOVE MY KIA OPTIMA. I HAD A VERY WONDEFRFUL EXPERIENCE OVERALL AT THIS DEALERSHIP. COMMUNICATION IS GREAT, ANY TIME I HAVE A QUESTION ABOUT MY NEW CAR OR NEED HELP WITH SOMETHING HE IS ALWAYS AVAILABLE VIA PHONE OR TEXT. I DEFINITELY RECOMMEND.

Letty

Mar 13, 2014

Fernando - we were so impressed with the 1st visit, i came back for a 2nd car. Once again, he was very helpful. I traded in my Spectra for a 2014 Optima. Fernando reviewed all the features on the Optima & went over all paperwork with me with professionalism. He showed exceptional Customer Service. It was my pleasure to deal with him both times.

My new rio

Mar 13, 2014

Thank You Yonkers kia and Efrain my sales guy. I went in not thinking I can get a car so fast and before I knew it I was driving off with my new 2013 kia rio. Love my little car gives me great gas mileage. Efrain explained all the features of the car to me without rushing or making me feel some type of way knowing he had other sales inside he took his time an made it happen for me. Thank You again Efrain and Yonkers Kia.

Michelle and Ms. Mary :-D

Mar 13, 2014

Thank you Danielle for helping me lease my new car, and "fighting" for my trade in price I wanted!..I' m loving my brand new Optima Ex!.

MR LOPANE

Mar 13, 2014

we were in the market for a new car, we wanted to look at the honda and the kia product. yonkers kia was the first stop on the list and im so glad i t was.Our sales person Al was a absolute pleasure to work with and was very patient and polite. this was a excellent buying experience. i highly reccomend yonkers kia.

E the man

Mar 13, 2014

Let me start out by saying Efrain my salesman was a cool dude. He mad e me an my mom feel like home. He wasn't like other salesman pushy. He was laid back an chill an made the whole sales process so easy. An the finance steph was cool to. Thank You so much Yonkers Kia!!!

NYCheez

Mar 13, 2014

My husband and I was in the process of buying a new car, first stopping at the Lincoln dealership, thinking we fell in love with the MKZ. turned out it wasn't the right fit, price wise or a great bang for our buck, so next stop was the new Ford Fusion which had lots of bells a whistles but no leg or head room for the family. So on the way to our next dealership, Toyota for the Avalon test drive, we stop just to see the KIA Optima when we was confronted by a salesmen who I thought was going to really push us into a corner and talk my head off about their cars, but to my surprise he was just asking me about life & family needs!! wth? but it worked, he told me how this car was a great family car and how my life would change driving it.. yeah we was hooked, but the car is great and the sales pitch was spot on!! Thank you Bennie & Yonkers KIA. you ROCK!! Best wishes,Sandra D.

n0t0rious

Mar 12, 2014

laszlo was the best dealer that i have worked with in my car shopping venture. yonkers kia gave me the best deal bar none. i will most definitely recommend to anyone and everyone try to buy a new car.

Rudy0722

Mar 12, 2014

Easiest Purchase I Ever did. Walked in from the streets with a car in mind and a competitors price. No appointment and I was introduced by the receptionist to a gentleman named Bennie. A true professional, not pushy, willing to listen and went the extra mile to get my business. I work in a Service oriented environment and I know good Service ( I have done this for over 15 years) and this I Rate as excellent service. No gimmicks or switches done just an effort to win a customer and that Bennie did well. Great Job!!

Tscaringella

Mar 12, 2014

Fast deal! Very friendly and knowledgable about the car. Great environment, everyone is happy! Victor was very helpful with all of my questions and he was a pleasure to work with!

dean61683

Mar 12, 2014

yonkers kia has an awsome vibe! greeted and helped by victor sulca who literally took care of me all day! very informative and knows his info, not only about the sales part but also the mechanical aspect. i have already recommended him family memebers and friends. he even was so nice enough to follow up after the sale to make sure everything was going ok. down to earth, helpful and informative. if you decide to go to yonkers kia, ask for victor!!!

kimberly1985

Mar 12, 2014

I came in looking for a vehicle with in my budget and good for upstate weather, that's when i met bennie campbell who guided me thru this. Great customer service! I couldnt be happier with my purchase.

Erica M.

Mar 10, 2014

I had a HORRIBLE experience and am still dealing with the repercussions of their incompetence! TRUST me - I have heard nothing but bad things about this Kia since I have shared my story with others and if you research this dealership on other sites their reviews are terrible! Please know that I never write reviews (I always think people who do, have way too much time on their hands but I felt like I needed to say something after what I have been through) I had one month left on my Nissan lease and began to look around for a new car. I looked at different brands and models but I really liked the Kia Sorento and figured that I would go to my local Yonkers dealership. My salesman was Rolando who leased me the car. It was a struggle to bargain with them and get a good deal and the manager at the time, Bob, had to step in to seal the deal. As part of our agreement, Kia was going to take my Nissan and return it for me as well as pay for the small scratch that I was being charged for through Nissan. I dropped off my Nissan and picked up my Kia in late November. I assumed everything was fine -- tons of dealership take cars to bring back or buy as a courtesy to their new customers. During middle to late December I started to get phone calls from Nissan saying that I owed money. When I called Nissan to find out why -- they explained that I was being charged for keeping my lease longer than expected. I told them that I no longer had the car and had turned it into Kia for them to return. Nissan explained that my car was NEVER returned to them and urged me to contact Yonkers Kia as my CREDIT was being affected for late charges for a car that I no longer had! I called Kia and spoke to the manager Bob - Bob assured me that the car was returned and that it was just taking Nissan some time for it to appear in their system. (NOT NICE ABOUT IT AT ALL) He also explained that Rolando my dealer was no longer working there. A few weeks later I followed up with Nissan and they were still saying my car was not turned in. I contacted Yonkers Kia AGAIN and the manager BOB was no longer working there!!! Now I was dealing with Sal who was hired to try to fix all the problems --- Sal took a look around their teeny tiny lot and FOUND my Nissan sitting on their lot still --- this is now JANUARY! How do you not notice a Nissan amongst all of the Kia cars?! They FINALLY brought my Nissan back but not without me incurring several hundreds of dollars from Nissan for late fees and charges. I asked for a letter from Kia and was told to speak to Darwin - general manager/owner. He was very willing to write a letter to Nissan. I said that I would come in to get the letter and they insisted on faxing so that we weren't "inconvenienced" TOO LATE. I agreed for them to fax it --- it took all day one of the reason being their fax machine stopped working!....The letter then came through BUT had the wrong account number and needed to be retyped and faxed again!!! This took a few more hours. Now Nissan still has charges under my name - I needed yet another letter from Kia and went in to get it --- waited over an hour yet they were not busy. I met another customer there who said while she was waiting many people walked out of the dealership complaining about how unprofessional they were there. Now it is THE LAST DAY IN FEBRUARY and I still have charges from Nissan --- my credit has taken a hit even though it was NOT my fault but Yonkers KIA's fault- I have one fee from Nissan that I MUST pay...my uncle has been in to Yonkers Kia to speak with Darwin as we would like Yonkers Kia to pay for these charges- this is the LEAST they can do! However, Darwin has not been in. He called me once to check in this week, instead of calling back my uncle went to see him in person TWICE. Darwin was not there the 1st time and the 2nd he waited 45 min and then had to leave to get back to work.

Melissa Elliott

Mar 10, 2014

very happy, pleased, and great rep I will recommend others to visit yonkers kia very pleased with my car friendly people at this location i am happy

KimPk

Mar 9, 2014

I had a great experience. Bennie Cambell was very and helpful and showed great customer service.

The new kia lover!

Mar 9, 2014

Im speechless right now for words cause when no other dealership could help me yonkers kia did. Efrain my sales person was amazing!!! he was there right by my side the whole time of the process making me feel important even tho my credit I know was a huge issue but no one would give me a chance to fix it except yonkers kia and Efrain. Sooo thank You again sooooo much you guys are the best!!! I will be recommended anyone and everyone I know that needs a car straight to you no questions asked!!

Great time

Mar 7, 2014

I just want to start out by saying I had an amazing time at yonkers kia thanx to efrain. He is amazing. he let me know everything I needed to know about the cars inside and out. he is very professional I will recommend him to all my family and friends. thank you again Efrain and Yonkers Kia!

GD

Mar 7, 2014

We came in to get an idea on a car; used, leasing and brand new.We needed a car asap because our old car broke down. We stayed here for three hours, till after hours. These representatives make sure they meet what you are asking for and will stay to help you till you are satisfied. We were very pleased with the service in sales and the service department. The only bad thing is parking, other than that we are happy.

Portillo

Mar 7, 2014

Sales person was friendly and got me the car I wanted and needed. Wasn't pushy like in other dealers.

jcbailey24

Mar 7, 2014

Entered Kia dealership intending to compare cars to a VW Tiguan. Believed I would be returning to VW. Instead I met Chris, who completely sold me on a Sportage. His patience, knowledge and warmth were important to me. He answered every question and checked with Efrain when he wasn't certain. Experience that I would normally dread was very rewarding.

brenda zingone

Mar 5, 2014

brought a kia from yonkers and had a problem with it but thanks to bob, john Raymond and fritz Theodore and most of all the general manager the problem was fix right away and handle with the up most respect and courtesy. and I will buy all cars there

Donna Berger

Mar 5, 2014

We have leased a Kia for 6 years now. We've been dealing with a NJ firm but got great recommendations to go to Yonkers Kia. Bennie was our salesman and he was the best. He listened, worked out our price, found a car and we drove out of there with my new Sorento. A few days later, I had a quick question and called Bennie. He got back to us right away. I just had my 1 month check up and Bennie even came in to see me in the service area to say hello and make sure all was going well. No hesitations to deal with Bennie & Yonkers Kia in the future!

KrystalG

Mar 5, 2014

The best customer service by far!! The first step I took upon entering KIA, Lazlo greeted me and my father right on the spot with a great positive attitude. He was very informative and most importantly asked what I wanted, when other dealerships would just probe you into something I don't want. He was very helpful and definitely worked with me when coming to agreements. I would definitely recommend this is the best KIA dealership and Lazlo was awesome.

Slam5566

Mar 5, 2014

Professionalism and customer service goes a long way in this business and I expect Kia Yonkers to be around a long time because of this. They seem to pride themselves on those principles and it shows through their honesty, especially when its time to talk #'s. My salesperson Danielle walked me through the process answering all my questions while intuitively addressing my concerns. As a result I'm a proud owner of a 2014 Sorento. My thanks and gratitude to Danielle and the entire Kia Yonkers staff for doing and delivering as they said they would

BrendaZingone

Mar 5, 2014

ON AUG 2013 I BROUGHT A KIA AND HAD A PROBLEM WITH MY SIDE MIRRORS WENT BACK 3 TIMES AND GOT NO WHERE UNTIL I MEET BOB MALOTA AND EXPLAIN THE PROBLEM TO HIM AND I TOLD HIM HOW MANYS TIMES I HAVE BEEN HERE AND THE PERSONS THAT WAS TAKEN CARE OF ME SAID HE PUT THE ORDER IN AND NEVER DID BOB LOOK IN TO IT THE PERSON THAT WAS SOPPOSE TO BE TAKEN CARE OF LIE TO ME SO BOB BROUGHT ME TO THE GENERAL M ANAGGER WHICH TOLD CARE OF THE WHOLE PROBLEM THAT DAY WITH THE UPMOST RESPECT AND BUSINESS CARING THANK YOU BRENDA ZINGONE

DonnaB25

Mar 5, 2014

We have leased a Kia for 6 years now. We've been dealing with a NJ firm but got great recommendations to go to Yonkers Kia. Bennie was our salesman and he was the best. He listened, worked out our price, found a car and we drove out of there with my new Sorento. A few days later, I had a quick question and called Bennie. He got back to us right away. I just had my 1 month check up and Bennie even came in to see me in the service area to say hello and make sure all was going well.No hesitations to deal with Bennie & Yonkers Kia in the future!

Morgan & Harry

Mar 4, 2014

My girlfriend and I walked into Yonkers Kia unsure as to what car we were going to buy, or if we were going to buy a car at all. We had trouble finding parking as the dealership is located on a busy road. We found a spot not too far away and when we arrived at the door, Laz had said he was waiting for us and had actually come outside to assist us in finding a place to park. Before he even knew what we were doing there, he was trying to help us out. Very minor, but important nonetheless. We said we were interested in the Kia Soul. Laz immediately took us over to the floor model and let us hop in and sit down and adjust whatever we wanted. He then insisted that we take a test drive. He gave us the keys for the car and told us to go and warm it up and get a feel for it. Laz was nothing but helpful during the drive, explaining every detail of the electronics to the performance, what to do in certain situations. We were very pleased with the performance of the car and with Laz' service. We arrived back at the dealership after a lengthy test drive, and began to discuss options. He informed us we could drive away in a brand new car that very day. That spiked our interest greatly. Laz worked really hard to ensure that we were happy and comfortable with the numbers he presented to us. This is our first car purchase, with no major purchases in the past, so we weren't expecting anything amazing. That's exactly what was provided to us. Laz ensured that we got the absolute best deal possible on this car and he wasn't hounding us, like you would think a normal car salesman would be. He even offered to order us food while we waited! We ended up getting an AMAZING deal on a car that we didn't think we could even afford. We'll be driving a brand new Kia Soul home today because of the exceptional service provided to us by Laz. Because of this experience, it's safe to say that I will be back to this dealership in the future for my next car purchase. All in all, I had an amazing experience at Yonkers Kia due to the service provided by Laz. I recommend this dealer to any and all people interested in buying a Kia. GO SEE LAZ!!

shutitdownx

Mar 4, 2014

My girlfriend and I walked into Yonkers Kia unsure as to what car we were going to buy, or if we were going to buy a car at all. We had trouble finding parking as the dealership is located on a busy road. We found a spot not too far away and when we arrived at the door, Laz had said he was waiting for us and had actually come outside to assist us in finding a place to park. Before he even knew what we were doing there, he was trying to help us out. Very minor, but important nonetheless. We said we were interested in the Kia Soul. Laz immediately took us over to the floor model and let us hop in and sit down and adjust whatever we wanted. He then insisted that we take a test drive. He gave us the keys for the car and told us to go and warm it up and get a feel for it. Laz was nothing but helpful during the drive, explaining every detail of the electronics to the performance, what to do in certain situations. We were very pleased with the performance of the car and with Laz' service. We arrived back at the dealership after a lengthy test drive, and began to discuss options. He informed us we could drive away in a brand new car that very day. That spiked our interest greatly. Laz worked really hard to ensure that we were happy and comfortable with the numbers he presented to us. This is our first car purchase, with no major purchases in the past, so we weren't expecting anything amazing. That's exactly what was provided to us. Laz ensured that we got the absolute best deal possible on this car and he wasn't hounding us, like you would think a normal car salesman would be. He even offered to order us food while we waited! We ended up getting an AMAZING deal on a car that we didn't think we could even afford. We'll be driving a brand new Kia Soul home today because of the exceptional service provided to us by Laz. Because of this experience, it's safe to say that I will be back to this dealership in the future for my next car purchase. All in all, I had an amazing experience at Yonkers Kia due to the service provided by Laz. I recommend this dealer to any and all people interested in buying a Kia. GO SEE LAZ!!

Elliot Mundo

Mar 1, 2014

Danielle was an amazing representative with positive attitude. She helped with our decision and it has been the best yet! The service was fast and we got exactly what we were looking for. Thank you Yonkers KIA and a double thanks to Danielle.

cmencxia234

Mar 1, 2014

Bennie Campbell was very helpful and answered all questions we needed. Being a first time leaser he made our decision very easy and painless. And he was very patient with us.

Slam

Mar 1, 2014

For the first time in my life I didn't feel like I had to shower after leaving a car dealership. Nothing greasy about these guys. Danielle, who is an absolutely delight, made sure all my concerns were addressed and made feel comfortable all through the sales process. the whole staff was pleasant and it never seemed forced, I think they all genuinely like being there. Kudos to Kia Yonkers for taking the sleaze out of buying a car

Louise Monteleone

Mar 1, 2014

I just wanted to say that I never experienced such good customer service as I have today at Yonkers Kia with Danielle Sawyer. She has excellent customer service skills and spent the time with me that I needed. She was cheerful and consistent and thorough. The world would be a better place if there were more Danielle Sawyers selling cars as she is excellent. I am definitely going to recommend Yonkers Kia to ALL my friends and family as I felt so comfortable here. Thanks again and looking forward to driving my new KIA!!!!!

Christy

Mar 1, 2014

He was very helpful and answered all questions we needed. Being a first time leaser we had a lot of questions and he was patient

Kenneth Vanacore

Feb 28, 2014

Everybody was first class. They were all friendly and helpful Danielle answered all my question and help the process move in a timely manor if your looking for as new Kia come here they are great to deal with

Jason rotger

Feb 28, 2014

Just purchased 2013 optima sxl basically brand new a couple of weeks ago and i LOVE the car, I recommend to go to Laslo Miklos in sales he was very professional told me everything i need to know about the car and more, great place for great cars.

j.mcmahon

Feb 28, 2014

Laszlo Miklos, Jr. made leasing a car easy. He really seemed as though he enjoyed running me through the basics of my new auto. I didn't feel rushed.... Thank you

cmencia357

Feb 28, 2014

He was very helpful and answered all questions we needed. Being a first time leaser we had a lot of questions and he was patient.

Shahid

Feb 28, 2014

Yonker's KIA is definately a place people should visit atleast before they buy another car. I was glad i did i got a new ride home thanks to Bennie Campbell (Sales Consultant )who helped me get all the paper works done without any problem and also i got a great deal on my new car. I was happy i visited Yonker's KIA for a new car and so should you .

Jasonrotger91

Feb 28, 2014

Bought a 2013 optima sxl with only 200 miles on it so it was basically new, Laszlo Milkos was my salesman, I had spoken to most of the workers there and Laszlo was hands down the best one there, he made me feel right at home and the first car he showed me was the car of my dreams, nicest and most professional, hes very helpful gives you all the information about the car your interested in. He even gave me his personal number if i ever needed to ask him something about the car. Hes the best one there i recommend him

ERICM

Feb 28, 2014

THE EXPERIENCE AND PROFESSIONALISM OF DANIELLE WAS A PLEASURE TO DEAL WITH. THE KNOWLEDGE AND HER EXPERIENCE WAS GREAT.

Margie2484

Feb 28, 2014

Efrain was very excellent, especially that he's was the first to greet me at the door, to quite honest if it wasn't for Efrain I wouldn't have bought a Kia the same day. Thank You Yonkers Kia I'll make sure to recommend others to u.

Shani Browne

Feb 28, 2014

I loved the atmosphere of this dealership. There was very nice music and everyone was seemly in a good mood, doing their business while enjoying the music too. I was actually comfortable with the entire environment.

Shahid

Feb 28, 2014

It was just a wonderful experience at Yonker's KIA. Bennie was really helpful and helped me select the car I needed in terms of price, commute, looks and security. I totally satisfied with my new KIA Optima 2014 and the great thing is it comes with 24 hours roadside assistance which is a plus. I really recommend buyers to visit Yonker's KIA for a car, you won't be dissappointed.

Maria F.

Feb 28, 2014

I consider myself extremely fortunate to have visited Yonkers Kia and probably would attribute the professionalism of this dealership in helping me to take that final and definitive step in the car-buying process. After doing my research online, there was so much information to process and to compare. I was not even certain which make or model vehicle I wanted to purchase. I was greeted by a friendly and cordial staff who were ready to assist, yet without feeling as though I had to fend off any hard sales approach. The best part of the experience was working with Fernando Carela. He was knowledgeable, accommodating, courteous, attentive ... far beyond any expectations I had. As a matter of fact, the entire staff, from the guest receptionist, to the finance manager, to the kind gentleman who delivered my new vehicle to me all clean and shiny, are clearly well-trained in customer service. And it was Fernando Carela who guided me through and who graciously, and patiently, answered all of my questions. It was his dedication to customer satisfaction that makes me certain I made the right decisions across the board. Absolutely high marks!!!

elexis213

Feb 28, 2014

I had purchased a new 2014 Kia Sorrento from Yonkers Kia. My overall experience was great my sales man Efrain Fournier was excellent. He was friendly and knew about his product as well as Courteous to my time schedule. I would definitely recommend Efrain and Yonkers Kia to my friends and family and as for me I will be back again.thank you

Mtalola

Feb 28, 2014

I want to thank Yonkers Kia and my salesman,Efrain for a great experience on purchasing my 2014 Cadenza! Efrain was great ! Very knowledgable and well spoken . He took the time explaining what the Cadenza featured and made it comfortable for me to join the Kia family. I would recommend Yonkers Kia to anyone looking to buy a vehicle ! As well as recommending Efrain. Thank you guys so much!

Vilma Natal

Feb 27, 2014

My experience at kia was amazing, Lazlo was great, he provided all the information needed to make my decision to buy a car easier. The car was for my daughter who is in college, her first car. Lazlo made her feel comfortable, as she was a nervous wreck. but he put her at ease and made the deal less painful. lol. Thanks Lazlo you are the best. I will recommend you and Kia to all those I know ready to buy a car.

Ronald Kiederer

Feb 27, 2014

Delano Ashmeade provided me with excellent customer service. I'm walking out of the dealership very satisfied with the experience.

Excellent thats the only word to say!

Feb 27, 2014

Efrain was excellent!!! not just good I mean he did everything I ever asked of him an much more. From picking out the right car for my needs to even going over the car detail by detail. Thank you so much Efrain and Yonkers Kia.. I will be returning back in 3 years after my lease..

mariafNY

Feb 27, 2014

I consider myself extremely fortunate to have visited Yonkers Kia and probably would attribute the professionalism of this dealership in helping me to take that final and definitive step in the car-buying process. After doing my research online, there was so much information to process and to compare. I was not even certain which make or model vehicle I wanted to purchase. I was greeted by a friendly and cordial staff who were ready to assist, yet without feeling as though I had to fend off any hard sales approach. The best part of the experience was working with Fernando Carela. He was knowledgeable, accommodating, courteous, attentive ... far beyond any expectations I had. As a matter of fact, the entire staff, from the guest receptionist, to the finance manager, to the kind gentleman who delivered my new vehicle to me all clean and shiny, are clearly well-trained in customer service. And it was Fernando Carela who guided me through and who graciously, and patiently, answered all of my questions. It was his dedication to customer satisfaction that makes me certain I made the right decisions across the board. Absolutely high marks!!!

Chuia23

Feb 27, 2014

I tagged along with my best friend for her to purchase a new car. Fernando was very friendly, patient and helpful and she bought her car that day. I am now considering Kia because of our experience with Fernando.

chuia23

Feb 27, 2014

I tagged along with my best friend for her to purchase a new car. Fernando was very friendly, patient and helpful and she bought her car that day. I am now considering Kia because of our experience with Fernando.

SLAM

Feb 26, 2014

KIA YONKERS WAS THE BREATH OF FRESH AIR THAT I NEEDED TO FEEL IN LEASING MY SORENTO. IT BEGAN WHEN THE LOVELY DANIELLE MET ME AT THE DOOR AND AFTER EXPLAINING WHAT I WENT THROUGH WITH OTHERS DEALERSHIPS, SHE ASSURRED ME THAT I WOULD BE TOTALLY SATISFIED WITH HOW BUSINESS GETS DONE HERE. AND BETWEEN HER AND MGR SAL THEY DELIVERED TWOFOLD. I APPRECIATED THEIR HONESTY AND STRAIGHT FORWARDNESS. AT NO TIME DID I FEEL LIKE I WAS BEING SOLD A BUNCH OF GOODS. THERE IS AN INTEGRITY FACTOR HERE THAT SHOULD SERVE AS A STANDARD FOR OTHER DEALERSHIPS. KUDOS TO DANIELLE AND THE REST OF THE KIA YONKERS STAFF ON A JOB WELL DONE

carlklein

Feb 25, 2014

Bernie Campbell has been great I would recommend him to anyone. He was very helpful in making my decision to buy a new car at Yoner's KIA.

Carl Klein

Feb 25, 2014

Bernie Campbell has been great I would recommend him to anyone. He was very helpful in making my decision to buy a new car at Yoner's KIA.

Angela P

Feb 25, 2014

My Husband and I needed a new car and we were referred to Yonkers Kia and to speak with Efrain. He made us comfortable through the entire process and we were able to get in a 2014 Sorento. And with Sal going above and beyond and Jim explaining all the paperwork we walked out VERY HAPPY CUSTOMERS!!! Great Team will recommend to anyone who is looking for a car.

Jason Oyola

Feb 25, 2014

Laszlo is a great dealer. He show me alot of options and try to help as best as he can. He took his time in explaining everything to the T. Didn't miss anything. ? He is a great guy an till day I look for him for help.

petersonkia

Feb 24, 2014

My Husband and I needed a new car and we were referred to Yonkers Kia and to speak with Efrain. He made us comfortable through the entire process and we were able to get in a 2014 Sorento. And with Sal going above and beyond and Jim explaining all the paperwork we walked out VERY HAPPY CUSTOMERS!!! Great Team will recommend to anyone who is looking for a car.

newportnews1

Feb 24, 2014

I am so happy to have chosen Yonkers Kia...was sort of fearful due to my credit not being that great but they put my fears aside and definitely helped me to get a car with a great deal

Sillee

Feb 24, 2014

Lazlo Miklos made our car buying experience more than we could have asked for. His professionalism and attention to detail made the process very easy.

Jithier4

Feb 24, 2014

For service on your Kia or any other car come and please visit. For sales visit Sal. Mention JP sent you and they will take care of you.

Giants4

Feb 24, 2014

Have not utilized the service department as of yet but my leasing experience with Laszlo and Danielle was wonderful. They were extremely professional and knowledgeable and I would recommend them to anyone interested in buying or leasing an Optima

kaity brown

Feb 24, 2014

Love the customer services. Everyone was very friendly and the process was fast and easy. and I love Danielle's desk it made me feel warm with no worries that she will walk with me in every step of the process thank you Danielle you are amazing I love my new car !!!!!!

Lisa

Feb 24, 2014

I purchased a Kim Sorrento in late October, 2014. The process was easy for the most part. If it had not been for Lazlo Miklos, we might not have left with a car. His professionalism and patience kept us in the process and excited about our car.

Pockets

Feb 24, 2014

VITOR SULCA WAS VERY PROFESSIONAL, HE DID EVERYTHING POSSIBLE TO HELP ME GET MY CAR I THANK HIM PERSONALLY AND THE REST OF THE KIA COMPANY TO HELP ME PURCHASE MY FIRST REAL CAR

Big Blue 14

Feb 24, 2014

Laszlo was the reason I leased my Optima from Yonkers Kia. He was extremely professional and helped me every step of the way. I would recommend him to anyone contemplating a new auto. His responsiveness did not end when the lease was finalized. He made my car leasing experience pleasurable. Everyone that I dealt with at Yonkers Kia Danielle and Bob sales were a delight to dealt with and what they stated they always delivered.

Emil

Feb 23, 2014

Laszlo is the best at Kia dealership. He is very helpful and explains everything to details. I have been to the this Kia before and the service wasn't great. However when I was introduced to Laszlo he changed my experience. Must say the Kia dealership should be lucky and thankful to have a worker like him.

Psalsa180

Feb 23, 2014

I came in to Yonkers Kia looking for a good deal on a car and Delano (salesman) was able to assist me in getting the best deal possible. He was a very professional and courteous saleman. I would definitely recommend his services. Yonkers Kia is the best dealership in Yonkers.

Papito

Feb 23, 2014

I came in to Yonkers Kia looking for a good deal on a car and Delano (salesman) was able to assist me in getting the best deal possible. He was a very professional and courteous saleman. I would definitely recommend his services. Great car dealership!

Shahid

Feb 22, 2014

I came to Yonkers KIA for getting a new car and got to meet Bennie who showed me the varities of cars at KIA. I liked the Optima among the cars what I was looking in my budget. Bennie helped me a lot with the understanding of the car and the features of the car. It was so awesome that I decided to to get it right away. The whole lot of people who helped me from sales to the finance, it was an awesome experience. I definately recommend to come and visit Yonkers KIA and have a tour of KIA world from Bennie's point. You will definately love it.

Vanessa

Feb 20, 2014

This is my second lease with Yonkers KIA. Both experiences have been absolutely great. I would highly recommend this dealership. My sales person, Laszlo Miklos is very professional, knowledgeable and extremely patient. Hands down, one of the best dealerships around..

Sharon

Feb 19, 2014

My salesman is a sweat heart , very helpful and knowledgeable.

CA

Feb 19, 2014

Just leased a brand new Kia and it was a great experience. Vic, Sal and the rest of the staff was very professional, patient and helpful.

ecosta12

Feb 18, 2014

Best dealership out there, go see Laszlo Miklos, Jr. and he will help you from start to finish. Good knowledge about all cars and options you can get.

Edgar

Feb 18, 2014

Great dealership, please see Laszlo Miklos, Jr. Best car seller out there, straight up guy.

Tina Marie Ottomano

Feb 18, 2014

Customer service was friendly and professional. He made the process go as smoothly as possible.

mikem1120

Feb 17, 2014

Amazing experience from the moment I sat down with Danielle. I didn't feel pressured to purchase something I didnt want or couldn't afford. I really connected with her and she didnt seem pushy. I felt she was looking out for my best interest and not just another sale on the board like other dealers I was shopping around with. It was awesome that I was actually able to walk out feeling great and was in good hands. Got my wife a Kia Sportage and it was the perfect choice for her and my kids. Definitely recommend Kia but especially Danielle.

JOSEPH EDMOND JR

Feb 17, 2014

my experience at yonkers kia was great.the sale people were honest

Mike

Feb 17, 2014

From the moment I sat down with Danielle I didn't feel pressured to purchase something I didnt want or couldn't afford. I was shopping around for weeks to get my wife her own car as a surprise ane was dealing with people trying to upsell me and get me into payments I couldnt afford. Danielle understood that every dollar goes a long way and recommended the perfect vehicle that fit my budget. I really connected with her and she didnt seem pushy. I felt she was looking out for my best interest and not just another sale on the board like other dealers I was shopping around with. It was awesome that I was actually able to walk out feeling great and was in good hands. Got my wife a Kia Sportage and it was the perfect choice for her and my kids. Definitely recommend Kia but especially Danielle.

Terri E Sanders

Feb 15, 2014

Danielle Sawyer was very competent and knowledgeable...she helped our family immensely... I truly recommend your facility to anyone who is interested in getting a car

ADRIANA

Feb 15, 2014

ALL AT YONKERS KIA WERE ALL GREAT HELP AT PURCHASING A NEW CAR.

Richard

Feb 14, 2014

For the time we walked in the door it was the best car buying experience I ever had, very happy with all the people I dealt with.

A.LO

Feb 14, 2014

WE HAD A TREMENDOUS BUYING EXPERIENCE AT YONKERS KIA TODAY, THEY OFFERED GREAT SOLUTIONS AND WORKED TO HELP US WITH OUR BUDGET NEEDS,ALSO GIVING US A VEHICLE ABOVE OUR EXPECTATIONS, GREAT JOB AL, THANK YOU SO MUCH. AL WAS PATIENT AND HE WAS NOT PUSHY AT ALL.

Victor B.

Feb 14, 2014

Danielle made the buying process simple, direct and most of all delivered a very fair deal. She is one of the most professional sales people I've met. She's left me feeling confident about the service I will receive from the Yonkers Kia team!

RALPH ZAPPETTI

Feb 12, 2014

DANIELLE MADE THIS EXPERICE VERY EASY AND UNEXPECTED I AM SO HAPPY WITH MY NEW KIA SPORTAGE

Henry Carrington

Feb 11, 2014

i'm very satisfied with the service that KIA has offered, and Victor was very helpful and courteous.

juan tirado

Feb 11, 2014

i wanted to see if i could get a new 4 door car.I was driving a forte koup and for 4 family members its too small. When i walked in he jumped up to help me. he was nice and straight forward. i could not believe i took a new sportage the same day!!! i recommend Fernando to my friends and family. thank you for all the help to the manager also.

Tuna Man

Feb 11, 2014

My visit to Yonkers KIA was very pleasant. I came in looking at the KIA Soul and was helped by Delano. He was a great sales representative. I got a great deal and great service. I was shocked at how fast and easy the process was. The entire process was less than an hour. I want to let everyone know that if you are looking to purchase a vehicle Yonkers KIA is the way to go.

AMART

Feb 11, 2014

2nd lease at yonkers kia. awesome expierence as usual. special thanks to Darwin and Victor!!!!

anita

Feb 9, 2014

I had a very pleasant and smooth experience on the leasing of my vehicle. My salesperson, Chris, was extremely helpful. Also, Efrain, manager, was amazing. Very please with everyone.

Guito339

Feb 9, 2014

This is my second time purchasing a car from Yonker's Kia and it will certainly not be the last. KIAs are exceptional vehicles matched only by the quality of service of the sales professionals at Yonker's Kia. If your shopping around for a Kia or even thinking about it, Yonker's Kia is the place to go!

Maureen S

Feb 8, 2014

I had been shopping around for a new car and stopped by KIA Yonkers. Danielle greeted me and made me feel very comfortable. If you are in the market for a new car, this is the place to shop!

Chris

Feb 8, 2014

My overall experience at this dealer was awesome. Thank you to Chris, Fernando, Stephanie and Sal for their wonderful assistance.

david seff

Feb 7, 2014

Bennie was very friendly, open to listening and hearing what i had to say. thank you

lindssss1

Feb 6, 2014

Bennie Campbell did a great job of selling me on my brand new 2014 Kia Optima SX Turbo with Premium and Technology Package! Bennie knew every inch of the Optima, and he allowed me to test drive the Optima through back-roads, busy roads, and the highway. Bennie wasn't pushy like usual car representatives, and he gave me time to compare other vehicles before returning to Kia. I'm very glad Bennie worked with me to get a great deal and I recommended him to everyone.

Joe

Feb 6, 2014

Quick and easy buy. happy customer. I will be coming back once I am looking for another car.

JasminB

Feb 6, 2014

My husband and I are now proud owners of a new Kia Optima SX thanks to Bennie at Yonkers Kia. This was the first time we purchased a car and we are both very happy with the overall experience. Yonkers Kia was the first dealer we went to when we were in the beginning stages of buying our new car. We did stop by another Kia dealer before making our purchase and we quickly realized we'd be going back to Yonkers Kia. The main reason? The sales person, level of service and just feeling comfortable with the car buying process over all. We had a lot of questions and Bennie always had an answer and was patient with us, the sales person at the "other" dealer... not so much! We're glad we went back to Yonkers Kia and were able to work out a great deal. We highly recommend this dealer and please, ask for Bennie! You'll get great service and a great deal.

Rhett

Feb 5, 2014

Easy process, I came in and got a quick quote. The numbers were reasonable and the staff was very efficient. Danielle and Sal were great. I would recommend this dealership.

a sterrett

Feb 5, 2014

had a great experience at yonkers kia Victor Saluca was a great help friendly ,courteous and very helpful he was the first salesperson to arrive after a morning snow storm the office staff had a pleasant work atmosphere

alexander yepez

Feb 4, 2014

I got exactly what I wanted. She knew all her car knowledge. Im stoked. Kia is a great place to shop

Fabreezy

Feb 4, 2014

Associate's were friendly and helpful upon entrance of the facility. When I decided the vehicle I wanted was for me, the big wigs pushed to get me the best deal possible so I can leave with the vehicle the same day despite the funds from the loan arriving the day.

Rcarreno

Feb 1, 2014

The best new car buying experience I've had in 20 years. Fernando was extremely knowledgeable in the cars and helped narrow down which to pick based in my family needs. He was dependable and followed through on everything said and/or promised. My brother is currently in the market for a new car and he will be going to Fernando for his new car. He has become the family's car consultant.

Carmennieves25

Feb 1, 2014

Bennie provided enough information about kia brand and his professionalism was outstanding. I was extremely satisfied with my purchase. I would highly recommend anyone to make a purchase at yonkers Kia.

Archie921

Feb 1, 2014

Fernando was a pleasure to work with. He answered all of our questions and so much more. We were sold! Great experience! Everyone was so friendly and helpful.

AlexC

Feb 1, 2014

First of all everything went smoothly and just great. Id like to say that Bennie did a great job of serving my mother and I at Kia and absolutely did his best to make sure that we were 100% happy with our brand new car. I would definitely recommend a friend or family member to Bennie if they are looking for a brand new and or used car !

LIZ

Feb 1, 2014

MY SALES REP FERNANDO WAS AWESOME!!!!! CHECK HIM OUT AT YONKERS KIA!!!

Jayson D.

Jan 30, 2014

Al was great, he was very helpful to me and made this sale a happy experience. he knows how to talk and work with people. Im leaving kia today very pleased.

ldodson57

Jan 29, 2014

Basically I got the car I wanted (Kia Optima 2014) at the price I wanted and felt that I was treated well. Danielle was very helpful and informative and proactive in getting me into the car I wanted quickly and pretty easily. For a car buying experience this was painless and I am satisfied

EdwardNewmark

Jan 27, 2014

We met with Bennie Campbell to discuss buying a used Kia Sportage - Bennie was extremly responsive understanding our needs , the price point and quality of vehicle that we wanted.We were quickly able to identify the car we wanted and put together a deal trading in an existing car at what we considered to be a very fair price.Benny was professional , honorable and a pleasure to deal with.We are very happy with the car and would certainly come to Bennie again or highly recommend him.This is the reason for the rating above.Edward NewmarkJanuary 27, 2014

gigi2412

Jan 25, 2014

Efrain was an excellent sales person. He helped me get the car I wanted. I would recommend him to anyone. Efrain is a very friendly person and had plenty of patience for me. I traded in my explorer for a sportage kia. Like stated previously he is an excellent person to go to and I will recommend to anyone interested in going to Yonkers Kia.

Blondie13

Jan 25, 2014

My husband and I from the moment we walked into Yonkers Kia and approached by Efrain, had a non-pushy sales! Everything flowed beautifully from knowing what we wanted and Efrain giving us exactly what we asked for in a Kia Sportage! It was a great pleasure dealing with a salesman that had it all personalty; knowledge and the best at making sure we were comfortable with every step of the car purchase.

jbaynes2

Jan 25, 2014

Efrain Fournier is an wonderful salesman. He has high energy and an upbeat personality. He makes you excited to buy a car. He made my wife and I feel like we mattered like we were important to KIA. He worked very hard to bring us the best deal possible and we bought our car the same day. I was so impressed with Efrains level of salesmanship I brought my sister and brother in-law back a few weeks later and they purchased not one but two cars. I will definitely be referring more of my friends and family to him.

Tam1

Jan 25, 2014

I was a owner of of Kia and I had the car for 10 years. U Ready Never had a major problem with car. Just the normal maintenance up keep. So I wanted another Kia.

TILLA.

Jan 24, 2014

THIS WAS THE BEST BUYING EXPERIENCE OF MY LIFE, I MUST SAY MY CONSULTANT AL WAS THE VERY BEST AND MY FINANCE MANGER STEPHANIE WAS AMAZING, SHE KEPT THE GOOD NEWS COMING, THEY TREATED ME LIKE A VALUED CUSTOMER AND A PERSON. MY SALES CONSULTANT AL , ALLOWED ME TO CALL HIM ON HIS PERSONAL CELL PHONE WITH ALL MY CONCERNS. THIS WAS A PROFESSIONAL AND PLEASURABLE PURCHASE EXPERIENCE. I WILL REFER ANY AND ALL MY FRIENDS TO YONKERS KIA. IM SO HAPPY TO BE A CUSTOMER. I PURCHASED ELSEWHERE IN THE PAST AND DIDNT FEEL SO SPECIAL, THEY MADE ME FEEL SPECIAL. THANK YOU SO MUCH, IWILL BE BACK INTHE FUTURE. I KNOW THEY WILL BE WAITING FOR ME WITH SMILES ON THERE FACES. HAPPY NEW YEAR! 2014

Dan S.

Jan 23, 2014

Theses guys have taken care of me since they opened their doors. Their sales and service departments are great! They have always provided my family and I with a great purchase and service experience, and this is why we return time after time to Yonkers Kia. We love how we are treated and their level or professionalism and honesty is evident in my willingness to return over and over again. Thank you Yonkers Kia for all you have done for us.

bonafede

Jan 20, 2014

They were very attentive and listened to what I needed and came up with the perfect recommendations without any pressure. Excellent experience, all sales personal were very helpful.

maybelline gueits

Jan 20, 2014

I had a nice experience here, everyone is very friendly and very well known of there vehicles.

okeefe

Jan 18, 2014

Efrain. was great from the moment I walked into Kia. I told him what I needed and I got it. He never tried to talk me into something I couldn't afford. Something other dealers need to learn. Love my 2014 Forte!!!

BILL WHITE

Jan 18, 2014

Kia Yonkers - ROCKS. Great Service, Great Deal. I will definitely buy another Kia when the time comes. Make sure you see the best salesman ever - Bennie Campbell!!!!!!!!

EllieRS

Jan 13, 2014

The service was excellent here. Our sales representative, Victor Sulca, was very helpful, informative, and friendly. The attitude of the whole dealership was positive, and I truly believe that they want to give people the best deal possible. We felt that everything was fair and professional. Jimmy Sanchez, who filed our paperwork, was also extremely helpful and pleasant. We would definitely recommend this dealership!

excellent

Jan 9, 2014

Bought a 2014 kia optima from yonkers kia and these guys are amazing. They gave me an amazing deal and made it happen. My sales rep was Efrain Fournier, he was open, honest and upfront from the start. These guys are great!!!!

Glenn Verrill

Jan 8, 2014

The Service was excellent and we would refer friends and family to Efraim Fournier. We were very happy

Maria

Jan 6, 2014

The car is only 10 months old,has some electrical problem !I smelled wire on fire ,turn off but it don't start again !Reported the problem to yonkers kia ,but while the car is at service ,they can't provide a replacement !I'm going to "voluntary repossession" !

trap3531

Jan 5, 2014

From start to finish, our experience at Kia of Yonkers was a wonderful one. Starting with our salesman Phil, who was attentive and so eager to work with us. He was patient with my 4 and 6 year old who were with us and that made the experience even better. He was just awesome. The manager Sal worked with us as well and honored the incentives that we inquired about. Stephanie, the finance manager was patient and worked with us. At the end of the end of the day we ended up purchasing two vehicles. Overall, we had a great experience and would recommenfd this dealer to our friends and family.

Roxanne

Jan 4, 2014

I am Very pleased with ALL of the services here at Yonkers Kia! From the moment We walked in, we knew that we were making a purchase just from the positive energy from the whole staff/team! I am so happy to be walking out of here a new car owner! I am a Breast Cancer survivor and just had surgery two days ago...I was respectfully accommodated without anyone even being aware of that! The facility is clean, warm from the cold weather here right now and well....they made things HAPPEN! I'm extremely happy with my purchase and the service received here today.

mountagha

Jan 4, 2014

I am from the Bronx. When i walked in he (Fernando) had a big smile and welcomed me and my brother in with open arms. I wish other salesmen would take a page out of his book and take the time to explain things such as he did.. If you go to this place then please ask for him he will help you and we will not play games with you... got my car clean and on time.. thank you Yonkers KIA!! thank you Stephanie!! and thank you Darwin... everyone had a smile its great!!

Steve

Jan 4, 2014

Was extremely happy with how our experience was at Yonkers Kia My wife loves her Kia and we have been leasing for from Kia for 7 years ... I hate going into new dealerships with the questions and paperwork, Having done my research and not happy with the Deal our last Kia dealer was offering I walked into Younkers Kia explained what I wanted , Bennie , Darwin and Stephanie Had my driving off in New Kia within a few hours ...no hassles ...highly Recommend Steve Scarsdale

Drose

Jan 3, 2014

I wanted to trade my 2012 Sorento for a 2014 Sorento and my salesperson Phil was absolutely awesome..He was very professional and explained to me the advantages of leasing .and I'm looking forward to seeing him again for my purchase...

jojomama

Jan 2, 2014

Phil is an awesome guy! Was super nice and helpful. He was available when I needed him and extremely helpful and nice to deal with.

Bea

Dec 31, 2013

I had a great experience.with Phil my sales consultant and Stephanie my Finance Manager A really great experience Thank You Yonkers KIA

CAROLYN NELSON

Dec 31, 2013

mY SON AND i ANSWERED AN AD IN REFERENCE TO A GOOD CAR SALE TODAY! TIO OUR AMAZING EXPERIENCE HERE AT kIA WE ARE THE PROUD OWNERS OF A FORTE 2014!!! THE SALES TEAM HERE IS UNBELIEABLE THEY WERE AN EXAMPLE OF WHAT CUSTOMER SERVICE IS THE PROFESSIONALISM HERE IS UNBELIEVALBLE SUCH CARING, UNDERSTANDING, THE ABILITY TO LISTEN TO EVERY DETAIL OF A PERSON'S LIFE, AND TO TAKE INTO CONSIDERATION WHAT A ORDINARY PERSON GOES THROUGH FROM DAY TO DAY. I AM A MATURE PERSON, HAVE BEEN TO A LOT OF DEALERSHIPS, BUT I HAVE NEVER EXPERIENCED SUCH LOYALITY, KINDNESS, OUR SALES TEAM ARE AS FOLLOWS: LASZLO, DAWN, MICHAEL, RICK, AND STEPHANIE. EVERYONE WAS AT THEIR BEST, CHEERFUL AND WILLING TO ASSIST. I CAN NOT WAIT TO SHARE WITH MY FRIENDS KIA IS THE BEST.....THANK YOU AGAIN AND AGAIN

Joe

Dec 31, 2013

I have to say my whole experience was absolutely great at Yonkers Kia this time around, the sales consultant Phil was really good....It's been a long time since I had an experience of this magtitude. Bobby the sales manager was really great. I would recommend to come to this dealership and deal with Phil GREAT GUY......

New Kia Optima Owner

Dec 31, 2013

My whole experience at Yonkers Kia was excellent. My sales person Phil Was pleasant, energetic and informative. Bobby the dealership manager was terrific when it came to negotiating a fair price and David in finance made securing a loan painless. I did considerable research on the Optima SX and knew I was making a solid purchase. The fact that the staff at Yonkers Kia were so helpful and professional made this very big purchase an unexpectedly pleasant and easy experience. I know I will love driving my new car and plan to give the turbo engine a real workout.

Seyit Yorgancioglu

Dec 31, 2013

Maximo Darwin and staff was very helpful and informative. He was very patient and answered all my questions. I will definitely recommend all my family and friends to them.

dbx17

Dec 30, 2013

I walked into Yonkers Kia without an appointment, to speak to Bennie Campbell (Senior Sales Consultant). Bennie was highly recommended to me by my Niece who purchased a Kia from him a few months earlier. Without hesitation Bennie took the time off his busy schedule to speak with me and discuss the purchase of a vehicle. An appointment was setup for later on in the week. I was unable to qualify for the leasing program during that appointment but with the help and tireless efforts of Bennie Campbell he was able to fit me into a 2011 Kia Sorento. Stephanie in the finance department added the finishing touch and worked very hard to find an affordable monthly payment schedule for me. When all was said and done I drove out of Yonkers Kia very satisfied with my 2011 Kia Sorento. I recommend Bennie Campbell and dealership to all interested in purchasing a vehicle. They treated me with great respect and professionalism. They did everything possible to relieve the stress of purchasing a vehicle.David HernandezProud owner of 2011 Kia Sorento

cy647823

Dec 26, 2013

I bought my 2009 Kia Borrego in to Yonkers Kia for an oil change and multipoint inspection. I am absolutely frustrated by the poor level of work and service this dealer provided. We didn't drive the Kia that much after we got it back, so the car sat in our driveway overnight. The very next evening I went to warm the car up, and after warming up the car just right before I went to put the car in drive the oil light came on, along with a chain noise coming from the engine. I immediately shut the car off and saw that there was oil all over our driveway along with the oil plug on the ground. I called two mechanics/techs, and they told me the technician who last serviced the car forgot to properly lock the oil plug. Now, my family and I are without a vehicle since Christmas-eve and potentially, the car will need a new engine. This is pure negligence, and a very poor quality of work done by Yonkers Kia. It gets worse, as the service advisor just gave me the typical "stealership" remarks, pushing me away as quickly as he can, as he tried to persuade me that this incident wasn't a "big deal." When I asked the dealership for a loaner car, they replied that they didn't have one, and didn't take initial responsibility of their actions. "Will first, have to investigate what happened." "We're not sure if its our fault"-Seth Robinson service advisor. Because of Yonkers Kia, our Kia potentially has engine damage because their technicians didn't fulfill a professional service, as they forgot to lock the oil plug back in. Very disappointed and highly dissatisfied, this ruined our Christmas.

familyman914

Dec 26, 2013

I bought my 2009 Kia Borrego in to Yonkers Kia for an oil change and multipoint inspection. I am absolutely frustrated by the poor level of work and service this dealer provided. We didn't drive the Kia that much after we got it back, so the car sat in our driveway overnight. The very next evening I went to warm the car up, and after warming up the car just right before I went to put the car in drive the oil light came on, along with a chain noise coming from the engine. I immediately shut the car off and saw that there was oil all over our driveway along with the oil plug on the ground. I called two mechanics/techs, and they told me the technician who last serviced the car forgot to properly lock the oil plug. Now, my family and I are without a vehicle since Christmas-eve and potentially, the car will need a new engine. This is pure negligence, and a very poor quality of work done by Yonkers Kia. It gets worse, as the service advisor just gave me the typical "stealership" remarks, pushing me away as quickly as he can, as he tried to persuade me that this incident wasn't a "big deal." When I asked the dealership for a loaner car, they replied that they didn't have one, and didn't take initial responsibility of their actions. "Will first, have to investigate what happened." "We're not sure if its our fault"-Seth Robinson service advisor. Because of Yonkers Kia, our Kia potentially has engine damage because their technicians didn't fulfill a professional service, as they forgot to lock the oil plug back in. Very disappointed, highly dissatisfied.

dennis

Dec 23, 2013

Pleasant experience the sales person was very good

our new rio

Dec 14, 2013

Efrain was Great!!! From the moment me and my husband walked in to the final stages of our purchase. He showed us the vehicle in and out. We were there for less then 2 hours from the negotiating to the final sale. Thank You so much Efrain and Yonkers Kia. We will see all of you in 3 years for our next vehicle.

PEDRO

Nov 21, 2013

Thanks Fernando for helping me purchase my used car. i am happy it did not take long and you answered all my questions before i picked it up on the same day... Thank You....

Christina & Ronald

Nov 16, 2013

Yonkers KIA is an amazing place to come and buy your car. If you are looking to purchase a car from people who know what they are talking about, are very friendly and extremely helpful Yonkers KIA is the place to come. Efrain is such an enthusiastic sales man who knows exactly what he is talking about. He was understanding of our price range and worked with us to get the perfect car for us. I have purchased two cars from them and me and my partner are beyond satisfied with our choice. The manager keathon is also a very pleasant and was very helpful in ensuring we found something that we liked and could afford.

ala1

Nov 14, 2013

Let me start by saying Efrain my salesman was GREAT! im serious from the testdrive to explaining the features of the car that I was most concerned with. He was very polite an professional. I bought a 2014 Kia Optima an was out of there in less then 1 hour. Efrain and the sales team made sure I was 100% satisfied with my vehicle an made sure I made it out in time for dinner. Thank You Yonkers Kia...

Paul

Nov 12, 2013

I had a pleasant experience dealing working with Kia Yonkers, specifically working with Efrain. Efrain was very professional and made it a very pleasant experience. I highly recommend him.

jc

Nov 12, 2013

good locaiton. someone is always there to help. very proffessional.

Jona

Nov 9, 2013

Bennie is the best salesperson I have ever met. There is no one like him in the car business. thank you. I would not have come back if he was not good. keep up the good work

Adam Aguilar

Oct 31, 2013

I came to the dealership to purchase a new car and Phil Janvier took really good care of all my needs.....I was really impressed with his professionalism and the way he explained all the factors of purchasing a new car from this dealership. Overall I had a really good experience at Yonkers Kia.

trexis

Oct 30, 2013

I called the dealership in regards to an ad that was in my local paper. Talked with Bobby their sales manager. He was very helpful and said that he would have a sales person helps with my needs. Bennie Campbell was our sales person. He explained the different programs to us. I told him what I was looking for and he was able to get me what I wanted and did it in a timely manner. Bennie went the whole nine yards for us and gave us a great deal!!! Everyone in the dealership was very helpful. A great place to buy a car.

Ed C

Oct 30, 2013

Our best Salesman Bennie Campbell and our knight in shining Kia Bobbie

SofiH

Oct 27, 2013

They are the best Bennie Helped me get what I wanted. I give them 10 if I could.

Joe

Oct 26, 2013

My wife and I walked into KIA of Yonkers looking to buy a new vehicle. I sat down with Efrain Fournier, told him what I wanted, what I was looking for and how much I was looking to spend. With the loan of the previous car still high, he did his best to not only get me out of my finance lean, but to put me in a brand new car in a timely manner with no hassles. We were very pleased with his service and professionalism.

mike

Oct 25, 2013

excellent service from Seth at yonkers kia. I received great service and will highly recommend others to come here

newKiaFan

Oct 22, 2013

Efrain my salesman was very, very helpful. Got the car that was best for the budget. It actually was fun to get the car (gonna miss the car traded in though) lol.

So nice!!

Oct 16, 2013

I bought a 2013 Kia Sorrento with only 7,000 miles on it, it looked so clean an brand new. Comes to show that Yonkers Kia takes care of its cars before they sale it looked mint condition. They also took care of me as well financially I walked out with a car an no worries that I couldn't afford the payment. Efrain really looked out for me. I told him exactly what I can afford and he pointed me right out to some options that could be best for me. Thank You. I will be back for a car in a few years. See you all then!!!

Kia sorrento

Oct 16, 2013

Thank You all so much again. Yonkers Kia was so good to me. Efrain my salesman did everything I could ever ask for. I am so greatfull to be driving my brand new 2014 Kia Sorrento. This place is the best along with the staff..

Got what i came for/

Oct 16, 2013

I had a great experience at Yonkers Kia. I was greeted at the door right away from Efrain. He was a doll to work with. He answered all my questions an did everything in his power to make sure I left with a car an was completely satisfied an believe me I was. I went to several other dealerships an did not get the treatment like I got at Yonkers Kia. I will be back after my lease is up an purchase another vehicle at Yonkers Kia. My salesman will be Efrain Thank You so much again.

bettymac

Oct 15, 2013

Hi I met Benny at in Yonkers Kia, He was very helpful and knowledgeable of all the models, I told him what I wanted and I am a very Happy Customer with my Sorrento . I would highly recommend this place, No surprises, and everything was explained to me, Thanks Benny.

Rene A. Lozano

Oct 11, 2013

Overall, the car buying experience was a good one. Fernando made sure all issues were taken care of. I would recommend this dealership, and Fernando in particular, to a friend.

NICOLE FROM YONKERS

Oct 10, 2013

FERNANDO CARELA WAS EXCELLENT! VERY PROFESSIONAL &HELPFUL W/ ALL OF MY CONCERNS!

Desiree Bess Boyd

Oct 9, 2013

Shea was an awesome sales man. I had a great time in the dealer ship today. His customer service was great I will recommend this place to many people. Come to the Yonkers Kia Dealer ship and get your new wheels.

p prince

Oct 8, 2013

I came in because I received a notice for a service discount and I left in a new car,my 2011 kia sorento was still running well, but I was able to get into a new 2014 kia sorento for only a few dollars more than what I was paying for my 2011. seth and keith and Brian the finance guy, made this an easy decision. this is my second car from Yonkers Kia. I finally got the red Kia Sorento that I have been waiting for.

DaisyMF "happybuyer"

Oct 7, 2013

Today my dad & I came into Kia just to ask questions about trading in my old car, and left with a new car... I was greeted by Keith & Bennie who were both very professional and helped us with our needs. From beginning to the end my we had a wonderful experience and is very happy with our outcome.

t v b - new sorento owner

Oct 5, 2013

I LIKE THE LOOK AND STYLING OF THE 2014 KIA SORENTO - ALSO THE EQUIPMENT IN MY NEW SORENTO IS WHAT I WAS LOOKING FOR, I went to 2 different kia dealers and I chose Yonkers Kia and my salesman Seth was very helpful and really catered to what I wanted. His manager Keith also made this a great experience for me. I plan on enjoying my new 2014 kia Sorento sx. and joe p explained all the new features to me, thanks everyone

Professionalism

Oct 3, 2013

I came into Yonkers Kia just to look at cars and get my options. Efrain was so professional and personal, it was so easy to purchase my 2014 Kia Forte on the spot. All the employees at Yonkers Kia were friendly and easy to work with including brian the finance department. This is definitely the place to come for a new car!

exactly what i wanted...

Oct 2, 2013

I was looking for a very special Sorrento. I had exact specifications and I felt Yonkers Kia, Keathon the manager, and Efrain the salesman both went out of there way to make this lease purchase happen for me. They were both diligent, honest, patient, and soooo easy to work with. I would do business with Yonkers Kia again in a heart beat. Thanks again Efrain, and thank you keathon.

Kia the best

Oct 2, 2013

Was nice experience to have met Efrain who got right to our problem an solved it. We are now leaving with a 2014 new car. Which is affordable for us. We are very happy!

pstaller

Oct 1, 2013

Very helpful in buying my first car. Fernando Carela was extremely helpful in the whole process. would highly recommend asking to speak with him.

Richard

Sep 30, 2013

Ray was very helpful, as was Dorothy. Ray took me for the test drive, and answered all my questions. Throughout the process he was approachable and professional. I feel that I was fairly treated, and ended up with a deal I am happy with. I should also say that I have been happy with the 2010 Kia I traded, and for that reason was motivated to replace it with another Kia. My one reservation is that the process took a long time to complete.

chris p

Sep 30, 2013

just leased a car yonkers kia. one of the most pleasant experiance that I have had in buying a car. the sales person fernando carela was great, he was very informative and answer all my question. would recommend yonkers kia to anybody perchasing a vihecle.

Blake/Selina Williams

Sep 28, 2013

Everything from the front door of this dealership is top-notch. When you come in all of the employees are very welcoming and ready to assist you with whatever issue is at hand, be it, buying a car, repairs, maintenance, anything. The sales consultant who I dealt with was Maximo Almanzar. He's almost like a part of the family at this point. Any issues I bring to him, get resolved. He was very professional in assisting me and my mother in both of our purchases. As his customer you never have to go far for his attention. Not only that, but they are time efficient here. If there's no problem with your account, there won't be a problem with what you need. Even if there is, they will do their best to make sure their customer is satisfied. I'm very happy with the results I received.

Winston

Sep 28, 2013

Outstanding Service and great associates, lively, knowledgeable. Yonkers Kia's team along with Max A, did a fantastic job with helping my lease my first new car. They do not need to change anything, but just be as lively as they all are. Kudos

Thank You

Sep 28, 2013

All around helpful, friendly staff. Efrain was great! Thanks!

Appreciation to Yonkers Kia.

Sep 28, 2013

Appreciation, Admiration and due diligence is the energy anyone walking through the doors of Yonkers Kia will receive. If anyone looking to get any vehicle at Yonkers Kia, You came to the right place. Working with Efrain Fournier was an excellent experience. I traded in a 2011 Kia soul for a 2013 Kia soul and the transition was smooth and swift. I would like to thank Efrain Fournier for his expert help in sales and Darwin Oliva and his staff. I will be back in 3 to 5 years for another Kia. See you all soon.

Robert and Nevenka Knezevic

Sep 28, 2013

Verry pleased with kindness . Mr. Bennie Campbell very kind and helpful. In general I love Kia cars, This is my second lease car from Kia Keep on doing Good work, we need Good Cars. God bless Kia Company , and their employees Nevenka Knezevic

Jane H.

Sep 26, 2013

I just brought my first car in a very long time at the first dealership I went to, KIA. the car I found was exactly what I had in mind and the exact price I wanted to spend. The treatment and service there was world class my salesperson Al was excellent, there was no need to look anywhere else.

The Best car with the Best service!!!

Sep 26, 2013

Yonkers Kia is the best place to buy a new Kia in Westchester! Ask for Efrain when you want the best, Most professional sales service! It was a Pleasure working with him. I recommend Efrain and Yonkers Kia to anyone an everyone interested in buying or leasing an awesome car!

Perfect day

Sep 26, 2013

My husband and I walked in to Yonkers Kia looking to lease two new cars. Efrain met us at the door, and was extremely helpful. With five payments left on our current lease, and an old 2001 Kia Sportage, We weren't expecting to walk out the same day with two new cars. However, with the help of Efrain, and the sales manager Keathon got us everything we wanted. Not only were they helpful, they were both very friendly too! Thank You, Yonkers Kia!

Katie & Andrew

Sep 25, 2013

When I walked into Yonkers Kia, I was just "shopping around," learning my options. Ray Vargas was so patient and helpful! He's down to earth and listens to your needs. He cared about what I wanted in a car and bent over backwards to help find it for me. The process was quick and painless. Everyone in the dealership was fantastic! I love my new car, it's everything I hoped it would be and I have Ray and the rest of the Yonkers Kia staff for that. Definitely recommend buying a car here!

Joselin M and Will

Sep 24, 2013

This is my first car, I decides to come to Kias and I loved it. Bennie Campbell is the best sale person ever, he help me with everything, he made this experience really great for me. I will definitely recommend this dealer.

Thiebo Cisse

Sep 21, 2013

I went into Yonkers Kia to purchase a part for my '02 Kia Optima and was greeted by a showroom filled of responsive and friendly sales people. After placing the order for my part, I wanted to test the waters and see if I could possibly trade in my car and sat down with Bennie Campbell, who walked me through the process and showed my a number of vehicles, in the end I decided on a brand new Kia Soul, but the car was not in-stock yet as it was set to arrive in a few days. Mr. Campbell asked if I would consider a Kia Sportage and I gladly accepted. I wanted an SUV from the start, but thought it would be out of my range. Needless to say, I would like to thank the Entire Yonkers Kia staff for all their hard work and attention. I left Yonkers Kia feeling like I was part of the family and Mr. Campbell was great at helping me feel right at home, making the process smooth and easy. Cisse

Melissa Lopez

Sep 21, 2013

I didn't expect to leave with a vehicle today. However, with all the help from Mr. Benny Campbell I am proud to say that I am leaving with my first car. He was excellent with helping me find the right deal and vehicle that meets my means. Thank You all for the best customer service and making sure I left with a very big smile on my face.

Optima lx

Sep 20, 2013

My experience at yonkers kia was very positive. My salesman Efrain was very professional an helped me in every way possible. I def recommend yonkers kia to everyone for the perfect car experience!!!

m, spitalnic

Sep 18, 2013

I bought for the second time from Yonkers Kia, my salesman Seth was great, and the whole experience was over in just a few hours, I traded in my 2008 Kia Optima for a brand new Kia Soul, I like the styling of the Kia Soul, it is something new and different for me. I plan to enjoy my new Kia Soul for a long time. Thanks again Seth.

Frank & Family

Sep 18, 2013

Ray Vargas gets the trophy for being extremely patient while guiding us to the right vehicle. We test drove several excellent used vehicles and in the end decided on a new 2013 Kia Optima. This dealer sells great new and used vehicles. The staff were courteous and made a difficult decision into a good experience for my family and I. The buying process was good, just hoped to get credit for being a former Kia Spectra buyer. We recommend this dealership.

blanchec31

Sep 16, 2013

My overall experience with Yonkers Kia was great. Not only were the members of the sales team(Keathon, Jose, and Stephanie) friendly and forthcoming with information and service but I also found the price I received on my new Kia Sorento to be very favorable. I would recommend this sales team and dealership to all.

Luz Cintron

Sep 16, 2013

Ray Vargas was my sales guy. He is now family and I will always recommend him to everyone that needs a car. Thank you for having him on your team.

Kenneth and Shondelle Ramsey

Sep 15, 2013

Keathon and Ray Vargas was wonderful sales associates for Kia. I would strongly recommend them to my family and friends. I also plan to return to Kia for future vehicle purchases. Thank you, Kenneth Ramsey

judy joyce

Sep 15, 2013

This was a very enjoyable experience. The customer service was great and my car sales man Bennie Campbell did a wonderful job in helping me choice the car of my chose. I would defiantly recommend this dealership and car sales man to a friend and or family member.

D SCOTT

Sep 14, 2013

My name is D Scott and I bought a new KIA SOUL !, from Seth at Yonkers Kia, I did not have a lot of time and I was able to get my car at a great Price with the options that are important to me and I did not have to spend all day doing it. I am now enjoying my new KIA SOUL ! and my weekend.

adavila

Sep 14, 2013

My Kia Rio was my first brand new car. I had owned a used Volkswagen Jetta and had so many mechanical problems that I knew it was time for a brand new car. While I had always heard positive reviews of Kia in general, and the Rio itself has been named one of the best small affordable cars, I wanted to check out what Yonkers Kia had to offer and see if they lived up to their reputation. I was immediately impressed with the attention paid to me as a customer and the overall experience. After spending an entire day driving around Yonkers, looking for the best car at the right price, I was not ready to be unimpressed and disappointed. Fortunately for me, this was NOT the case. Our salesman, Benny, gave me excellent advice on what, I as a senior in college and a future young professional needed in a car, how much I could actually afford and an in-depth look into the plethora of options Kia has to offer. Despite having a limited budget, I was able to find the perfect car for me and to finance it in a way that I felt comfortable. The showroom and all the salespeople were a delight to work with. Since purchasing my car I have come back to Kia for two maintenance checks, both of which have been positive experiences. I am sure that I will be sticking with Kia for a long time.

The perfect day Got exactly what i wanted.

Sep 14, 2013

Mr. Fournier, A very personable young man with a bright future. He was knowledgeable, friendly and just nice to work with. I hope he has a lot of success in auto sales because he is very good at it. Thank You so much Efrain and Yonkers Kia !!! Good Luck.

Juan and Lita

Sep 14, 2013

The buying experience was great at Yonkers kia. Al H our salesperson was excellent he was very patience and worked to get us the best deal. Stephanie the finance manager was very polite and professional. We Highly recommend Yonkers kia

Doreen

Sep 12, 2013

Rolando Vargas my sales agent was awesome in helping me with deciding and with pricing. He made it happen for me to get the car. The other sales people were good as I had my two year old cranky daughter they brought her water and chips and did everything to help keep her calm during the paperwork process.

Ron B.

Sep 12, 2013

It was great experience purchasing our brand new cadenza from Yonkers Kia. we got and great deal. We are extremely with our sales consultant Al H. and the entire staff. The process was seemless they were great!!!

Mary Ramos Brauner

Sep 11, 2013

Ray Vargus was not only patient with me and my husband, he played an excellent roll in our decision toward our purchase. He is now family and I will always recommend him to everyone that needs a car. Thank you for having him on your team.

mary flaz

Sep 11, 2013

I am writing this review because I would like to thank the Yonkers kia dealership for helping me get a better and nicer car. I worked with 2 wonderful gentlemen by the name of Seth Robinson and Mel Gera. I got a great deal on my car and I upgraded to a 2007 Hyundai sonata with very low miles. I am so happy with my purchase and I would recommend anyone to come to the Yonkers kia dealership on central park avenue and get your new car. They will make it their business to get u approved!

Ives

Sep 11, 2013

Mr. Campbell is a great businessman, he's not in a rush and was very patient with us. I leased my car with confidence, it was a pleasure doing business!

Andre

Sep 9, 2013

came in just to get some info on a kia forte, Rolando took his time to gave me the info i requested while at the same time not being too pushy, but in the way showing me the benefits of why i should buy the car right then and there, gave me a fantastic deal too! i'm glad i went to Yonkers Kia, i had a lot of fun while there as the entire staff from the bottom up was very attentive, Stephanie made sure i understood my finances and made sure my every question was answered and my every need was taken care of. if you are looking for a great deal i definitely recommend Yonkers Kia and the best salesman i have ever Dealt with Rolando and the finance lady Stephanie will work above and beyond to get you the best interest from the bank

azure00

Sep 8, 2013

We leased a 2013 Kia Soul yesterday (9/7/13) from Yonkers Kia. The salesman, Jose, and his general manager, Darwin, made the experience quite pleasurable. They both took an active interest in our specific needs, anticipating questions before we asked. Jose offered a test drive to us without prompt or cue, a nicety rarely afforded by many other dealerships. It was clear that customer satisfaction is their top priority. The finance manager, Stephanie, was equally helpful. She spent plenty of time with us and worked to ensure that we were able to get the best monthly payment and rate possible. At no point during the experience did we feel as though we were being pressured into anything against our will. We will return to Yonkers Kia to buy or lease our next vehicle, and will enthusiastically recommend them to our friends, family, and coworkers.

azure00

Sep 8, 2013

We leased a 2013 Kia Soul yesterday (9/7/13) from Yonkers Kia. The salesman, Jose, and his general manager, Darwin, made the experience quite pleasurable. They both took an active interest in our specific needs, anticipating questions before we asked. Jose offered a test drive to us without prompt or cue, a nicety rarely afforded by many other dealerships. It was clear that customer satisfaction is their top priority. The finance manager, Stephanie, was equally helpful. She spent plenty of time with us and worked to ensure that we were able to get the best monthly payment and rate possible. At no point during the experience did we feel as though we were being pressured into anything against our will. We will return to Yonkers Kia to buy or lease our next vehicle, and will enthusiastically recommend them to our friends, family, and coworkers.

Gabriel Ferreira

Sep 7, 2013

Ray Vargas helped me find the car that I wanted in very professional manner. Seller was patient and assisted me in every question I had. Excellent job.

Lucylla Morencey

Sep 7, 2013

Being at Kia and getting my brand new Cadenza was a joyful experiment. The staff was nice and made me feel at home. They gave me a great deal and I'm happy with my new car.

Gabe Ferreira

Sep 7, 2013

As a costumer I was very well attended in a very professional manner by my seller. Great job KIA.

Petre & Felicia

Sep 7, 2013

Since our first encounter with Fernando Carela, our impression of him has been very amicable. He is someone who knows his job well, acts very professional, has a good sense of humor and relates personally to our business preoccupations. He took charge of our affairs when we returned SUV and without hesitation showed us another car, and when we agreed to the exchange, provided careful and professional guidance throughout the painstaking process. We are very pleased with Fernando and do highly recommend him for a job well performed. We give him a TEN!!!!!

kaci,c

Sep 7, 2013

I came in with my husband to look at the KIA soul , Jose Cano was our sales person. He took really good care of us he showed us the car from head to toe and everything in between ... it was busy when we walked but Jose took his time with us and got us into the right vehicle, the best part about it all was they give us top dollar for our trade. i will recommend this dealership to everybody who is looking for a KIA. THANKS AGAIN GUYS KACI...

karen H

Sep 7, 2013

The Yonkers Kia dealership was helpful; professional and most importantly they were interested in what you wanted in a car. The sales consultant Al and financial manager Mel were both friendly knowledgeable and gave me a deal I could not pass up. A true awesome experience. I would truly recommend anyone to buy their next vehicle at Yonkers Kia!

Veronica Z

Sep 7, 2013

My experience at Yonkers Kia was easy for being a first time car buyer. My salesman Rolando Vargas put me at ease and made the whole ordeal fun. Then came financing and Melvin Guerra went above and beyond. I couldn't be happier... I'm glad I came here. Highly recommended!!

Mike

Aug 30, 2013

This was my second trip to this Kia dealership and I must say I was even more impressed with them!! Bennie, my sales consultant, was beyond helpful. He had all the answers I was looking for and his knowledge about the cars helped me to choose the right car for me and I am completely satisfied. The entire process went smoothly and I was extremely happy with the service.

Got us a car!

Aug 30, 2013

Had such an amazing experience. Walked in thinking we was not going to come out with anything. Came to find out I got way more then expected. Everyone at this car dealership made us feel as if you knew them for years. I will definitely recommend and come back years to come. Efrain Fournier our salesman was very, very, very friendly and made all our dreams come true!!! Thank You so much Yonkers Kia!!!

XavierH.

Aug 28, 2013

Everything was explained in a great way. Bernie Campbell explained certain things that wasn't clearly understood to me. Great service and experience

Marilyn:Kiastorm2011

Aug 28, 2013

Today August 28, 2013 I went to Yonkers Kia to service my 2011 Kia Sorento. I left with Beautiful NEW 2014 Kia Sorento. The guys were wonder, in that i did not feel pressured into buying a car. I will miss my Kia storm 2011 but I am excited about driving my Kiastorm2014. Yonkers Kia Staff Rocks. ESPECIALLY EFRAIN FOURNIER & MELVIN & DARWIN

stage4survivor

Aug 19, 2013

Despite confusion over the specific Optima I was interested in purchasing and traveling from Long Island, Seth was stellar and quite personable, no high pressure tactics or long waits while "creating" a deal. When Mr. Oliva learned of the confusion he immediately insisted they refill my gas tank for my return home.This may seem a small consolation but it speaks VOLUMES regarding their integrity and customer service!I intend to return as soon as the 2014 Optima is out before making a final decision.

Miranda0696

Aug 14, 2013

Great service! They did not let me leave the showroom until I was 100% satisfied. They even offered to buy me dinner (I am 6 mos pregnant)! I Will definitely get another car there in the future.

Mr. Ortiz

Aug 6, 2013

The place is as not as impressive looking as other dealership I've bought cars before. But, what it lacks in facility they make it up in customer service. I found a car online, went in, and was pleasantly surprise that the car was there, the price didn't change and no games where played. When I complained about the brakes they told me that the car will be perfect before delivery. The next day I came in the car was great, the interest rate was lower than expected and Maximo even took care of calling my ins company. Melvin the sales manager came in shook my hand and thank me for the purchase. There was no need for him to get involve as everything was ok.Thank you Yonker Kia. You will see me again.

Disgusted

Jul 31, 2013

I knew there were bad reviews on this dealership, but wanted to see for myself. I was lied to from the start, I was told that the car I was interested in had been sold, then I was told that the deal was on hold, then I was told that the title of the car was not available all the while I was being pressured to put down a deposit on a car that was "sold". Next "business manager" tells me that I need to put down $1,500 or he can't get me approved. Then I was told that there was a cap on my "loan" and I had to pay the difference. By this point, I didn't know what to believe anymore. My credit is recovering, from a bad divorce, but now after all these inquiries into my credit my score will be even lower and still no car. I don't even care about the car, but the fact that I was lied to and finally hung up on when I refused to make a deposit and declined looking at another car really bothers me, common courtesy is the absolute minimum you should extend your potential customers, Stay away from these people!

BrianPisano

Jul 21, 2013

The experience I had at Yonkers Kia was great. Melvin Abreu and Maximo Almanzar were very friendly, knowledgeable and helpful getting me into a brand new Kia Optima which is an unbelievable car. They did not make me feel pressured into buying a car and they made sure that the deal went through without any problems. They are terrific salesmen and are very professional. After I got into the car Joe Palatucci went over all the new technology the car has to offer and answered all of my questions and never made me feel rushed even though they were very busy. The overall experience was great and I highly recommend Yonkers Kia to everyone.

Louaye

Jul 6, 2013

Beware of Kia Yonkers.They cashed my 2000$ deposit just to tell me A MONTH LATER that they are unable to get the car that I wanted. They assured me the car was found when we made the deal.They never EVER return your calls and never once gave me an update on what is going on. I had to show up several times just to be fed false and vague information about the deal we made.Don't waste your time and money on this dealership. Worst customer service experience I've ever had.

MdmPurple

Jul 2, 2013

Was looking for a used car about 2 weeks ago - something along the lines of a "girly" vehicle like a CRV, Rav 4 or Kia Sportage. Bennie Campbell showed me a 2010 Kia Soul which never crossed my mind (didn't even remember the commercial with the hamsters LOL!). Wasn't too crazy when I saw it but after I took it for a test drive...I loved it. Pros: Never felt pressured to buy anything. The sale process was easy and accomodating. Bennie compensated for a few mishaps that came along the way which was awesome. Great salesman and he'll find you a car that will fit your needs and budget. Cons: (1) Had to bring in the car twice in the same week for repairs. Was told that when they "cleaned" out the car some chemicals fell on the belt and it needed to be replaced. When I went in for the replacement, they just cleaned it and told me the car would be fine. I ended bringing it back the same week to get the belt replaced afterall (I was told they didn't change it the first time around because they were out of stock. They should have said that in the first place and I wouldn't have made 2 trips on 2 different days). (2) Still owe me a second key to the vehicle - which I should be getting this week (the guy that cuts the keys was on vacation) which means I have to go back again to the dealer to get it although Bennie did offer to bring it to me. (3) The finance guy that took care of us was a little overpowering but was offered a great warranty and extra perks. Overall impression: Felt comfortable at all times, got all my questions answered, the Kia team at Yonkers goes out of your way to please you. As for the Kia Soul - LOVE IT! Awesome little car! Thank you Bennie for facilitating the process!

Brian Pisano

Jun 27, 2013

The experience was great and the dealers where very knowledgable and did not pressure me into buying the car. They all had a great sense of humor and made sure the deal happened and were willing to work with me to get the deal done. Max and Melvin were great and they were really helpful. Irecommend this dealership to everyone

allenshapiro

Jun 24, 2013

Joel was great to work with! He was knowledgeable without overwhelming me with too much information. Overall, he is friendly and engaging and quite helpful. Joel is friendly, extremely knowledgeable and most importantly honest. He was able to answer all my questions and concerns and he made it very comfortable for me to make my decision. He is a very genuine person and seems to care more about customer satisfaction than just making a sale. Joels professionalism was much appreciated, as well and his overall positive attitude! Everyone in the dealership was very friendly and professional.

EricaLGoeller

Jun 22, 2013

My fiancee and I went to Yonkers Kia on his birthday to test drive a brand new Kia Optima. We had plans on stopping by 3 different dealers that day to test drive other vehicles but this was our first and LAST stop...all Thanks to Bennie Campbell. He immediately greeted us when he spotted us walking around and introduced himself. He was extremely helpful and courteous. Our credit wasn't that great but he helped our family be able to afford a brand new vehicle with little complications. I used to work at a dealer so I was very apprehensive about going some where I didn't already know anyone...but after speaking to Bennie for 15 minutes, I feel like we've known him for a long time. He made the car buying process painless. I absolutely would recommend him to anyone who goes to this dealer as his sincerity and genuine personality would make anyone feel comfortable and not like they are trying to take advantage of you. Thank You Bennie (the BEST Salesperson) and Stephanie (our awesome finance manager) for making our experience a great one.

philv

Jun 17, 2013

We just purchased a new Kia from this dealership and we were delighted with the experience. Darwin Oliva is a class act, and the best dealer GM I've ever encountered in many years of owning and leasing vehicles. Our sales rep Max was extremely attentive, accommodating and a pleasure to deal with.Thanks to everyone at "YK" for a smooth and hassle-free transaction. Your website talks about your dealership and its employees being a family, and you really are. It shows! Keep up the great work.

lannert

May 20, 2013

First impression of the dealership was through Jose Cano. Excellent client orientation. I am hoping to get the same level of attention and support from the service department now that I have purchased a new Kia.

orere21

May 12, 2013

Let me start off by saying, I was extremely anxious about shopping for a car. My past experiences at car dealerships were not favorable ones. When I walked into Yonkers Kia, I was greeted immediately by the receptionist and introduced to Joel. He was extremely friendly and knowledgeable. I had done some research on-line and had a vehicle in mind. Joel was very helpful and patient explaining the pros and cons of purchasing vs. leasing a car. He took the time to do price comparisons for both options. Gina, in the finance department, was an angel processing my loan application - making phone calls to get me the best rate possible. When I completed all my paperwork and was approved, the entire staff congratulated me and celebrated my purchase with me. I drove out of the dealership in a 2014 Kia Forte. The Customer Relations Manager, Joe Palatucci, took the time outside the dealership to go over the functions and capabilities of the car. It was a wonderful experience. The staff at Yonkers Kia are amazing. They make you feel comfortable - do not pressure or hurry you to make a decision. I would definitely recommend this dealership and the amazing staff to everyone!! Thank you to the staff at Yonkers Kia for helping me get the car of my dreams!!!

fernando92975

May 11, 2013

I would like to first start off and thank everyone at Yonkers Kia for the great customer service my fiance and I experienced this past week. I would like to especially thank our salesman Efrain Fournier for all of his patience, time and outstanding service. My fiance and I met Efrain about two weeks ago at a restaurant and he began talking about cars and experiences. Efrain began telling us all about Yonkers Kia and the different cars you have to offer. Efrain was so genuine and truly believes in your company. The way he spoke about Yonkers Kia WOW'd us before we even stepped foot into your location. Efrain asked us to come in to take a look and see if we liked anything.Of course the moment we walked in I fell in in love with the Kia Optima. Efrain went over all the different packages and models Kia had to offer. Efrain was very knowledgeable on the vehicles as we also looked at the Kia Sorrento. Efrains enthusiasm was extremely refreshing, you can honestly see that he loves his job. It is very rare to go into a dealership and feel completely comfortable with the salesman. We have gone to many dealerships in the past and they were all in some shape or form pushy. Efrain's demeanor was candid and his goal from the beginning was to see what works best for us not the other way around. When we walked into the Yonkers Kia location we were greeted with such a great smile from the receptionist Elizabeth and she immediately took us over to Efrain. Yonkers Kia is very lucky to have such a great group of staff and we will be referring many of our family and friends to your location. I also work in an industry where customer satisfaction is key, this always starts from the top. Our experience was extremely pleasant from the management team from Bob the manager who gave us a tutorial on the vehicle we were getting. We were amazed on the amount of time Bob took with us to go over any questions. Melvin another manager we dealt with in finalizing the deal was great too!! If I could rate this dealership higher than a 5 I would give it a 20! At the end of the year it will be my fiances turn to get a new car and you better believe that we will be coming back to Yonkers Kia to see our salesman Efrain and the rest of your staff. Maybe then we will get the Sorrento!! Thank You again Efrain & Yonkers Kia!!!Sincerely,Fernando & Natalie

jdela2468

May 9, 2013

My husband and I went to view a kia sorento 2014 with a 3rd row for our growing family. Bennie Campbell was our salesman and he was great! Bennie was professional, knowledgeable and responsive to our many questions and most importantly fair and honest. We were extremely pleased with the Yonker Kia's service that although we went to the Bronx Kia the quality service provided by the Yonkers Kia out beat them therefore earned our business. They provided a detailed orientation of the vehicle before & after purchase ensuring full enjoyment of the cars awesome features. We highly recommend Bennie Campbell as a salesman and will certainly continue doing business with him for our future purchases.

bee2013

May 9, 2013

I had a wonderful experience at Yonkers Kia. The sales representative Maximo was very helpful, caring, and understanding when it came down to the type of vehicle I was interested in. They do not pressure you in any way to buy a vehicle. Keathon who is the sales manager made me feel like a valuable customer, he is very nice and keeps you laughing. My visits there were never dull. The overall environment was very inviting. I have no complaints about Yonkers Kia. They all treated me as though I was part of their team. I thank them for that!!! Keep up the great work!!!!!B. Wannamaker

rayhayes

May 9, 2013

I want to sincerely thank Keathon Mattocks for a great sales experience at Yonkers Kia. I consider myself an expert car buyer. Having close friends in the business and purchasing over 15 cars myself, I know the purchasing process like the back of my hand. Unfortunately for most customers, you will be taken advantage of in some way when buying a car. Solely because the bottom line for dealers is to make money.... as much as they can, at your expense. So when I headed to Yonkers Kia with my girlfriend and her mom to help them buy a car, I was expecting the same car sales tactics of getting the most money out of us possible. Shockingly.....I was wrong!I first sent my girl and mom in without me. They wanted a scion tc which kia had listed online at a great price, but when we arrived it was sold! My girl was so upset that she started to cry(she drove from 1 1/2 hours away to purchase this car) So as i walk in' a little after to discover this mess and two very very disappointed ladies, along came Keathon to the rescue! He explained that there can be a lag in inventory online being updated when sold, and he was sincerely sorry for the mishap. He was genuinely concerned about making us happy about the situation and proceeded to take us to a preowned Kia forte koup he had on the lot. Now my 1st reaction was to think this was his intention all along... the old bait and switch scam where dealers get you there on one car and try and sell you another. But I decided to stay quiet and hear him out. He proceeded to show us the car and quote us a price that was...too low!! lol. Then he said wait a minute let me check something and came back with a price that was $500 bucks higher.. Now I wasn't at all alarmed by this. Because by now I had quietly researched on my smart phone every kia Koup listed within 200 miles and no one could get within a $1000 of his price and that still was with at least 20k more miles than the car he was selling us! Deal was way too good to be true. I couldn't keep quiet anymore. I needed the carfax, I needed to know of accidents, mechanical history... something had to be wrong here! I then begin to talk to Keathon who quickly realized my car buying savvy and frankly told me "I own the car for 14,200 i'm selling it to you for 14,500. Making $300 bucks for dealership while making you guys extremely happy in the process"... Cause for him that was most important. So now i'm impressed... Dealers never give you their rock bottom.... I mean with zero negotiating! So now my mind still wants to find a reason for this great deal. So i check the history of the car to see if its been sitting there for months without being sold (dealers cheaply sell inventory that has been around 90 days)... Car had been there a little over a week! Then I assumed he would try to make money off the financing by trying to give us a high rate. We asked for 6%...got 4.4%!We checked the dealer book value of the car based on the finance company(which is as accurate as can be) and we were paying $14,500 for a car worth $17,500... So bottom line after all my research and fact finding: We got the best deal possible simply because Keathon and Yonkers Kia choose to give us one. The Customer truly mattered most!In the car sales business, this is very rare. If you can deal with a dealership that your happiness comes before their profit... Then that is where you want to shop for a car. I strongly recommend Yonkers Kia and hopefully your lucky enough to get Keathon to assist on your deal.SincerelyRay

VGCatano

May 8, 2013

They got me a great deal, even though my credit was less than ideal. They were very friendly and didn't give me a herd sell. I love the Soul I bought there!

Assante

May 7, 2013

Let me preface this review by saying that this review is a very positive one. We are absolutely satisfied and elated to have chosen Yonkers Kia. Our experience happened to be sweet and sour. One that started bitterly, but ended with a sincere and very human exchange in an industry that can often be shady. My husband and I visited the Yonkers Kia Dealership on May 2nd to explore our options for a new car. Personally, I was not interested in a Kia brand car, but once we toured the showroom and test drove the cars, I fell in love with the Kia Optima SXL. Initially, we toured and consulted with someone other than Keathon. He seemed very helpful and attentive throughout the meeting, however as my husband and I became more apprehensive about our purchase his patience seemed to waiver. I had my heart set on buying the Optima but seeing as we were already negotiating above the top end of our budget we decided we needed more time to think it over. When we asked for our debit card, car keys, license and registration to be returned to us, he continuously stalled. After enduring this, for far too long, we thanked him for his help and stood up to leave. Impatient and arrogantly he proceeded to tell us "first of all, I still have your car keys and license, so sit down!", and he threw our registration on the desk and walked away. We were shocked and insulted that someone who 15 minutes earlier was very pleasant, could suddenly become so hostile. A few minutes later he returned with Keathon in what I imagine was a last attempt to negotiate. Alas my husband was so upset that any negotiation beyond that point was futile. In contrast, Keathon was very polite and patient. He asked what was needed to make this deal a mutually beneficial one. Up until this point my husband was the only one doing the negotiating but the aforementioned insult left us wanting nothing to do with Kia. He insisted that we receive our belongings and be allowed to leave. Keath seemed confused by our change in demeanor after having witnessed our excitement throughout the appointment. I decided to speak up and explained what transpired just a few moments earlier. He seemed genuinely embarrassed and upset for us. He apologized and assured us that this was not the way they treat clients. He guaranteed us that our experience would be completely different if we dealt with him moving forward. He sat with us for a few minutes as we shared our concerns and relayed our budget goals. My husband was still understandably upset but asked him to call us back in the following days, as we would be visiting other dealers all weekend. I really loved the car and secretly dreaded the idea of having to visit any other sleazy dealerships.We went home feeling disillusioned, but comforted in the fact that someone had apologized and acknowledged what happened. The next day Keath called my husband. They exchanged several calls and by the end of the day, my husband surprised me with the news that we were getting my dream Kia. Keath was extremely helpful and worked hard to make our purchase possible. He took a genuine interest in making sure we didn't leave the dealership with a bad experience. We returned to pick up our car and had the absolute opposite experience than the day before. We love our car and I will absolutely be recommending Yonkers Kia!*I did not bother to mention the name of our first consultant because he deserves to improve and I also do not believe he is a reflection of the rest of the Kia team.

pjgohel

May 2, 2013

Be careful!! My wife and I visited this dealership in Yonkers last Friday afternoon from Poughkeepsie after having made an appointment to buy an '11 Honda civic. The car was not readily available and so we visited their other lot to inspect the car which was dirty inspite of the appointment to see it. We found a rust spot and dents in the car and negotiated a price with Nick the salesman and Keith the manager and shook hands on the deal. Meanwhile we waited about three plus hours for the car to be washed and inspected. After that was done and we were ready to pay for it we were told by Darwin the general manager and other employees there that there was a mistake and the car could not be sold at that price but we could negotiate a new price if we liked. Imagine our frustration after spending the better part of the day in buying this car!! What was worse was that we had already told our daughter that we bought her a car! We eventually took the car home, Gina the finance person was very professional. On taking the car to a body shop we found many other issues that would cost over $1000 to fix. All in all an experience my wife andI I would like to put behind us. If anyone else had had similar experiences please email me at pjgohel57atgmail.com.

Kat & Criss

Apr 24, 2013

My wife and I went to Kia just to look around, as I thought I was a die hard Honda lover (will never look Honda again)... In our search to for a new car we were intruduced to Bennie Campbell (best guy ever) at Yonkers Kia. I can not beging to express how satisfied we are. From the moment that we shook hands Bennie went above and beyond to make sure that we were well informed on their services and that we got into a car we really really love!!! Bennie is amazing, extremely accommodating, very patient, (I was very picky), he was not one of those pushy dealers that we often see, and he went that extra mile to make sure we got all the little features we were looking for in a car, he is very knowledgeable on all cars their features, and he even took me for a test drive... He worked with me in person and via phone until I was completely satify and in LOVE with my new Kia Rio sx!!!! The pleasant experience was an all around sevice; even the their finance manager Stephanie Burnman went that extra mile to work with us financially. I must say this has been the BEST experience ever, I love my car and as for Bennie he is simply AMAZING--- and someone should clone him and ship him out to different place so there will be more happy customers like US... if he ever runs for President he for sure has our vote... Plus our 8yr old daughter thinks he is the coolest guy ever for building her such an awesome car... I highly recommend Bennie to my friends and family and anyone that reads this review the man to work with at Yonkers Kia is Bennie Campbell. And on Thank you... Kat & Criss

Kat12

Apr 23, 2013

My wife and I went to Kia just to look around, as I thought I was a die hard Honda lover (will never look Honda again)... In our search to for a new car we were intruduced to Bennie Campbell (best guy ever) at Yonkers Kia. I can not beging to express how satisfied we are. From the moment that we shook hands Bennie went above and beyond to make sure that we were well informed on their services and that we got into a car we really really love!!! Bennie is amazing, extremely accommodating, very patient, (I was very picky), he was not one of those pushy dealers that we often see, and he went that extra mile to make sure we got all the little features we were looking for in a car, he is very knowledgeable on all cars their features, and he even took me for a test drive... He worked with me in person and via phone until I was completely satify and in LOVE with my new Kia Rio sx!!!! The pleasant experience was an all around sevice; even the their finance manager Stephanie Burnman went that extra mile to work with us financially. I must say this has been the BEST experience ever, I love my car and as for Bennie he is simply AMAZING--- and someone should clone him and ship him out to different place so there will be more happy customers like US... if he ever runs for President he for sure has our vote... I highly recommend Bennie to my friends and family and anyone that reads this review the man to work with at Yonkers Kia is Bennie Campbell. Thank you... Kat & Criss

kimbx22

Apr 22, 2013

Bennie at Yorkers Kia you ROCK!by Kim from Bronx, New York | April 22, 2013Well first let me start out by saying to anyone considering buying or leasing a new or used car. Please go and see Bennie Campbell dude you are awesome. He's truly genuine, real, and honest with professionalism. My husband and I started this quest to find a car say a month ago. We tried ford dealership on Boston road in the Bronx and the experience was horrible. I have never owned a car and this would be my first. We then went to Bronx Hyundai we weren't impressed. We then went to Yonkers not looking for specific make of car so all dealership were on the table. Our first stop was Yonkers kia. I liked the whole setup of the place. The environment was welcoming and it made us feel relaxed. We met with Bennie Campbell. Who is one of the certified Sales Consultant there, he was very nice and professional i loved that. We were interesting in SUV's and possibly leasing. He broke it down to us took us around the show room and then proceeded outside to the many other cars outside. He took my husband, and I as well as our son, my sister and her 2children all went along. The kids ranging from ages 4-6 all loved the experiene they gave them icecream cake. They had a blast and the experience was the same for us the adults. My Husband especially was very impressed as was i. Bennie explained all the leasing options and financing options. He was very informative and answered all our questions. He's a cool kat man.... lol. He gave us his honest opinion on what he thought we should do but was more interested in what made us comfortable. It was no pressure at all. We took all the information and went home to digest it all. Before going ahead with anything we wanted to check out a few more places so we went to Bronx Kia. I fell in love with a 2013 Sportage even though the sales rep was giving me crappy deal i was still willing to go ahead with it only because i love the car that much. But after he called me in on a Sunday to close the deal on the car only to leave church early to get there and find out they sold the car the day before and was trying sell me somethig else some ugly looking twilight blue color kia...ughh. After being so infuriated we said lets go back to Bennies at Yonkers Kia he had left such a great impression on us. We went back one day in the week after work to sit with him one more time and he was convincing we had already test driven the car and i was already loving it. Not to mention my sister who came with us initially could not stop talking about how sick the car was. We worked out the numbers which was comfortable for us and left a down payment. It was late at night like after nine. While my husband and i were leaving to catch the 20 bus back to the Bronx, Bennie came out and asked if we wanted a ride. He dropped us all the way home. How awesome and that was all after we already made the down payment. He was still so kind to us. What an experience. I would recommend Yonkers Kia to anyone friends, family members, neighbors, coworkers and strangers. The only bad thing was the financial manager she tried a fast one on us with the numbed but never the less just for Bennies sake i would go back to do business with them. Keep up the great work Bennie C. at Yonkers Kia. I LOVE MY 2011 Mineral Silver KIA SPORTAGE! I got sooooooo many compliments on it. I LOVE MY KIA SPORTAGE........YAYYYYYYYYY!

Shawn07

Apr 22, 2013

This was my first time shopping for a vehical so I was kind of skeptical about the whole going to a dealership. I thought I would be persuaded to get any car they tried to sell me. But they actually listed and worked with me which I like. The sales associate patrica worked with me every step of the way. ( which was a very lengthy process ) She was very determine to put me in a vehical I would like. Even the sales manager Keith lend a helping hand in making my stay very welcomed. Overall my first experience was a awesome one. I would recommend this dealership to anybody who is looking for their first car, a new car or used car.

Kim

Apr 17, 2013

Well first let me start out by saying to anyone considering buying or leasing a new or used car. Please go and see Bennie Campbell dude you are awesome. You're genuine, real and honest with professionalism. My husband and i started this quest to find a car say three weeks ago. We tried ford dealership on Boston road in the Bronx and the experience was horrible. I have never owned a car and this would be my first. We then went to Bronx Hyundai we weren't sold. We then went to Yonkers not looking for specific make of car so all dealership were on the table. Our first stop was Yonkers kia. I liked the whole setup of the place. The environment was welcoming and it made me relaxed. We met with Bennie C. who is one of the certified Sales Consultant there. He was very nice and professional i loved that. We were interesting in SUV's and possibly leasing. He broke it down to us took us around the show room and then proceeded outside to the many other cars outside. He took my husband, my sister, her 2children, myself and my son all went along. The kids ranging from ages 4-6 all loved the experiene they gave them icecream cake. They had a blast and the experience was the same for us the adults. My Husband especially was very impressed as was i. Bennie explained all the leasing options and financing options. He was very informative and answered all our questions no matter how ridiculous they were. He's a cool kat man. He gave us his honest opinion on what he thought but was more interested in what made us comfortable. It was no pressure at all. We took all the information and went home to digest it all. Before going ahead with anything we wanted to check out a few more places so we went to Bronx kia. I fell in love with a 2013 Sportage even though the sales rep was giving me crappy deal i was still willing to go ahead with it only because i love the car that much. But after he called me in on a Sunday to close the deal on the car only to leave church early to get there and find out they sold the car the day before and was trying sell me somethig else some ugly looking twilight blue kia...ughh. After being so infuriated we said lets go back to Bennies at Yonkers Kia he had left such great a impression on us. We went back one day last week after work to sit with him one more time and he was convincing we had already test driven the car and i was already loving it. Not to mention my sister who came with us initially could not stop talking about how sick the car was. We worked out a number which was comfortable for us and left a down payment. We left a down payment and left. It was late at night like after ten. While my husband and i were leaving to catch the 20 bus back to the Bronx, Bennie came out and asked if we wanted a ride. He dropped us all the way home. How awesome and that was all after we already made the down payment. He was still so kind. What an experience. I would recommend Yonkers Kia to anyone friends, family, neighbors, coworkers and strangers. The only bad thing was the only financial manager she tried a fast one on us with the numbed but never the less just for Bennies sake i would go back to do business with them. Keep up the good work Bennie C. at Yonkers Kia. I LOVE MY 2011 Mineral Silver KIA SPORTAGE! I got sooooooo many compliments on it.

hiprod1115

Apr 4, 2013

Dealer showroom was very clean. All employees were very friendly, Joel Zarzuela, was very helpful and knowledgeable of all vehicles. Extremely kind to my needs and helped me in my decision to make the right selection of car to fit my needs. Gina Gassman, in finance was also very helpful in my needs to crunch the numbers where I would be able to make payments I can afford with worries. Overall I am very happy with the service I received and would recommend any friend and family member to do business with this dealership. Service department was also helpful in installing my remote starter. Very clean service department as well.

dmconnolly1

Mar 18, 2013

Gina was very helpful. She couldn't do enough, her bosses should be very proud to have her as an employee.John the salesman was excellent and Melvin was also very helpful.

alexcastillo98478

Mar 18, 2013

The staff at yonkers KIA was very kind to me and my wife and gave us a good deal on our 2013 Optima. Perfect car for out new born and having them expalin the safety features had us sold. Bennie did a great job on getting us the right price and handing us the keys later that day.

bratt0907

Mar 18, 2013

john was the most honest sales person i have met while shopping. stephanie in the finance department got me a great deal and was so pleasant to deal with. they made feel like family. i love my new car. thank you yonkers kia for making my experience a great one!

Dcanevari

Mar 16, 2013

Everything about my visit to this dealership was nothing but a positive one, from Efrain the sales associate who helped me to Stephanie in financing.

ted92689

Mar 16, 2013

Joe Paltucci was the best salesman I could have asked for. He bent over backwards to help. The general manager was also amazing! Yonkers Kia is the friendliest dealer ship I have been to. They really work hard to please their customers.

J. Mendez

Mar 15, 2013

First I'd like to say that I'm giving my recommendation to the salespeople at Yonkers KIA. A few weeks ago I had spoken to two salespersons, one over the phone and the other in person. They were a pleasure to speak with and very professional. I felt that the honesty T. Tapia gave me was the information I needed. I didn't remember the name of the salesperson on the phone but very professional and articulate. However I found that management only cared about customers willing to buy on the spot, they also put their salespersons in predicaments that not only made me uncomfortable, made me decide not buy at this time. When I am ready to buy, my wife and I will hope to deal with T.Tapia again and hope that management has a better idea on work ethic and communication.

envydre1

Mar 6, 2013

*PLEASE READ* *PLEASE READ* *PLEASE READ* *PLEASE READ*This is a follow up review, to my purchase of a 2006 Acura MDX from Yonkers Kia. I was on the fence before about the dealership because of future promises that were granted to me during the time of sale. I recently visited the dealership and those promises were granted and fufilled. So it was not just "dealer talk", I am very pleased with my experience and now am fully confident to send and recommend anyone interested in buying a vehicle to Yonkers Kia. I would not want to approve a place i wouldnt step foot in myself. Darwin has showed that he can be trusted and that is all you ever want from a car dealership as a customer is that you are not taking advantage of. Most people go into a car dealership with the intention to buy or else they would window shop, I never felt the pressure to buy at this dealership which was a huge plus. My re visit was for minor services that could not be done at the time of delievery, I told them I would come back and they reinsured that it would be done at no extra cost and they held true to their word. I have brought cars from numerous places, Darwin and Yonkers Kia gave me the feeling that when it is time to buy a new car this dealership would be my first choice. If you are reading this review and wondering about their service, it does not hurt just to stop and see what they have to offer. Again their is no pressure to buy and you may walk out with something you like and life long partnership with the dealership.

Melissa

Mar 5, 2013

Thanks Yonkers Kia for my great purchasing experience. You guys are the best! I'll be sure to send my friends your way! Melissa from white plains

Cori Ann

Mar 4, 2013

I went to Yonkers Kia with having a bad experience from another Kia dealership, no names. Did I mention I am from the Bx.... ;) Anywho the staff made me feel like I was a person and not a $dollar sign$. I went in for a used car. They did not just try to sell me a used car. They gave me the best advice for my financial situation. I left with a new 2013. So unexpected and made sence. I am so happy that good people still exist esp. in the car business. Thanks to John Molina, Stephaine and the GM. Overall it was a great experience and will tell everyone my story and spread the love... Cori

choltz925

Mar 2, 2013

Yonkers Kia is where to be if you are looking for honest,knowledgeable, and efficient service. I had the absolute pleasure of working with Bennie Campbell, Darwin Oliva and Stephanie Burnman. From the moment I stepped into the showroom I was greeted wih smiles, even if it was 6pm. At the start of our conversation, Bennie was confident he could set me up with what I needed. After seeing a variety of vehicles we sat down and discussed options. I never felt pressured or like I was being taken for a ride, infact I could not have been accomodated more. Yesterday I drove off with my 2013 Kia Optima. Kia made the impossible possible!!!! Employees at Yonkers Kia are a rare breed, they love what they do and by the end of the visit you feel like you made a friend. I recommend everyone go to Yonkers Kia for excellent service and reliable cars.

bdelpezo

Mar 1, 2013

My experience at Yonkers KIA was Great! From the great smiles as soon as you walk in to the moment you finalize your paperwork.Many times you get rejected from dealerships especially when you don't have perfect credit! Reality is not everyone has perfect credit or money to put down on a vehicle, but everyone is in need of a car,but No matter the situation Yonkers Kia is there to help. My salesman was John, from the moment he introduced himself was nothing but friendliness and professionalism. He understood my budget and worked with me. As soon as Stephanie in financials took over things couldn't have gotten even smoother! She worked her magic and finalized everything perfectly for me. I am happy with my car and my monthly payments. I would recommend this dealer to anyone who is looking for a smooth process to financing or leasing a new/used vehicle. Thanks again and again John for all your help! ---Brenda D.

HQuakers

Mar 1, 2013

Initially inquired about a Used 2012 Optima SX on 2/19. Received an email on 2/20 saying I should expect a phone call, which I received. I returned the call the same day and spoke with Dorothy. Explained that in 2 weeks I would be purchasing and wanted more details regarding fees.I then went on vacation (and was explained during our call and email) and said I would be in touch when I returned. I returned 2/28 and immediately contacted Dorothy regarding the car:Email at 10:56am Dorothy indicated that the car was still available: Welcome back! Well, the vehicle is actually still available. I just saw it today on our lot. Being today is the last day of month I can not guarantee that it would still be available by Sunday or Monday, but at the current time it is still hereif you would like to leave a deposit on it now so it can be held until you get here I can do that as well12:12pm I replied back saying that before I put a deposit down, I wanted to talk price. (If Im going to leave a deposit on a car 2 hours away, I want to make sure the price is agreed upon first). I made an offer and indicated I would put a deposit down and schedule an appointment for Saturday (3/2)12:31pm I received a reply back from Dorothy saying she was going to talk to my sales manager and see what he says. I will be in touch very shortly.12:43pm I received another reply asking that I call the sales manager to finding out, if possible he might be able to get you into a new vehicle for a great price, instead of looking at this pre-owned. His name is Rich Palmeri 914-337-3800. He is kindly awaiting your response.I called Rich at 12:59pm and left him a voicemail. He didnt call back.1:38pm I emailed Dorothy again indicating that I left Rich a message, wanted to square everything away and then put down a deposit.I then called Rich again at 5:14pm and again, never received a call back.6:17pm I emailed Dorothy saying I left Rich another message and that we just needed to agree on a price, that I could be up on Saturday, and to have Rich call me back either way.3/1:Rich calls me at 11:19am telling me the car is no longer available. He initially said the car sold yesterday, and then last night. Throughout our conversation, he then changed his story to something like, it was sold a couple days ago and picked up yesterday. He then told me that he tried calling me yesterday but got my voicemail or something. This is false as I had my phone in front of me on my desk all day yesterday waiting for his call.Rich then offered to get me into a new car (without the Technology Package that the Used car had) for $1000 more than the used car price. While this offer was nice, it was still $1000 more than similar offers I received. I dont have $1000 more. I was approved for a specific loan amount.Really just a terrible experience altogether and I will surely be taking my business elsewhere. Id rather purchase a car from an honest dealership that WANTS my business rather than Yonkers Kia. I would never recommend them to anyone. I question what they were going to do with my deposit on a car that they didnt have/was already sold.

Scott

Mar 1, 2013

Initially inquired about a Used 2012 Optima SX on 2/19. Received an email on 2/20 saying I should expect a phone call, which I received. I returned the call the same day and spoke with Dorothy. Explained that in 2 weeks I would be purchasing and wanted more details regarding fees. I then went on vacation (and was explained during our call and email) and said I would be in touch when I returned. I returned 2/28 and immediately contacted Dorothy regarding the car: Email at 10:56am Dorothy indicated that the car was still available: Welcome back! Well, the vehicle is actually still available. I just saw it today on our lot. Being today is the last day of month I can not guarantee that it would still be available by Sunday or Monday, but at the current time it is still hereif you would like to leave a deposit on it now so it can be held until you get here I can do that as well 12:12pm I replied back saying that before I put a deposit down, I wanted to talk price. (If Im going to leave a deposit on a car 2 hours away, I want to make sure the price is agreed upon first). I made an offer and indicated I would put a deposit down and schedule an appointment for Saturday (3/2) 12:31pm I received a reply back from Dorothy saying she was going to talk to my sales manager and see what he says. I will be in touch very shortly. 12:43pm I received another reply asking that I call the sales manager to finding out, if possible he might be able to get you into a new vehicle for a great price, instead of looking at this pre-owned. His name is Rich Palmeri 914-337-3800. He is kindly awaiting your response. I called Rich at 12:59pm and left him a voicemail. He didnt call back. 1:38pm I emailed Dorothy again indicating that I left Rich a message, wanted to square everything away and then put down a deposit. I then called Rich again at 5:14pm and again, never received a call back. 6:17pm I emailed Dorothy saying I left Rich another message and that we just needed to agree on a price, that I could be up on Saturday, and to have Rich call me back either way. 3/1: Rich calls me at 11:19am telling me the car is no longer available. He initially said the car sold yesterday, and then last night. Throughout our conversation, he then changed his story to something like, it was sold a couple days ago and picked up yesterday. He then told me that he tried calling me yesterday but got my voicemail or something. This is false as I had my phone in front of me on my desk all day yesterday waiting for his call. Rich then offered to get me into a new car (without the Technology Package that the Used car had) for $1000 more than the used car price. While this offer was nice, it was still $1000 more than similar offers I received. I dont have $1000 more. I was approved for a specific loan amount. Really just a terrible experience altogether and I will surely be taking my business elsewhere. Id rather purchase a car from an honest dealership that WANTS my business rather than Yonkers Kia. I would never recommend them to anyone. I question what they were going to do with my deposit on a car that they didnt have/was already sold.

Jaymac

Feb 19, 2013

Wow!!! This dealership is the textbook example of "BAD DEALELERSHIP" and bait & switch. There was loud music playing in the dealership which presented a very lax environment. Thank God I fought hard to keep them as accountable as possible because they pulled off the same typical bad customer service that we've heared about or experienced. The vehicle (Mercedes Benz GLK350) they were trying to sell me didn't pass inspection a day before vehicle pick up and as the salesman and GM stated, had frame damage. That's really bad to put vehicles out for sale that have frame damage. Max the salesman was a jovial type of guy that became too familiar with me like i was his "friend" - not professional like come and hang out and wait with him at the dealership while they repair the ripped passenger seat cushion in the Mercedes Benz GLK350I. They never intended to resolve the issue over the week long process. Max told me the ripped seat was covered under Mercedes Benz warranty. Now thats ridiculous to think any dealership warranty would cover a ripped car seat. The dealership and salesman were both very unprofessional by not returning calls and giving false statements and vehicle delivery promises. They are way out of their league to attempt to sell a Mercedes Benz for the salesman didn't know the product, the vehicle specs, the warranty info, etc. I had to fight hard to get my deposit back. Yonkers Kia shouldn't be allowed to sell car sand should be out of the business of selling cars. They're the worst. BUYERS BEWARE OF YONKERS KIA!!!!

LISSETTEQ

Feb 16, 2013

An initial apraisal was below our expectations, Benny took his time in explaining the leasing process versus finances, Stephanie initially had an unexceptable offer and the dissapointment was reflected in our faces, she then took it upon her self to try and come back with a better offer for us, and she did, and now we are proud and satisfied customers and owners of a 2013 Sorrento. We will definately reccomend Yonkers Kia to all our friends and family seeking to buy a car. Thank you guys for a job well done.

latingo

Feb 15, 2013

Both Joe Palatucci and Richard Palmeri were just genuine and fair in their approach. I know the process of buying or leasing a car can be contentious, but they didn't pressure or try and pull a fast one on me. Joe took the time to explain every single inch of the car when we took delivery. I would definitely recommend you buy a car from these guysHappy car ownerBrandon Alvarez :)

tmuscente

Feb 14, 2013

I would like to commend Yonkers Kia on central Park Ave., in particular Richard Palmeri, sales mgr., and Steve, a mechanic from the service dept. My wife recently hit a pot hole and suffered a flat tire and damaged rim. The staff at Yonkers Kia gave her the number to the Kia free tow service and the car was towed to the dealership. Although we arrived after 6 pm, which was the closing time for the service dept, Mr. Palmeri greeted us and immediately went to the service dept. He informed us that the tire was in stock and he would check to see if anyone was still available. Steve, a mechanic in the service dept., stayed well past closing time to complete the repairs to our vehicle. Mr. Palmeri also kept us appraised of the repairs as they were being done. He was very courteous and understanding and really put my wife at ease. The repairs were completed that night and we were able to take the car home that evening. We would just like to mention the exemplary service and dedication of the staff at Yonkers Kia. Ever since we purchased our new Kia Optima a few months ago, our dealings with the people there have been an absolute pleasure. We are certainly pleased with our purchase and the level of committment of the Yonkers Kia staff. We would certainly recommend a Kia to all our friends and family. Thank you again. Tom Muscente

cheetagrl5000

Feb 11, 2013

I must say, that this dealership saved me from a huge headache. I had recently purchased a new Kia Optima SXL down in Long Island, where I live. I was up in Yonkers visiting a friend and my tire blew out due to a pothole, on a Saturday. After the frustrating process of waiting and getting a tow to the Kia dealership, by the time I got there, the service department was closed. After an hour of pondering what can I do, they came to me and offered to switch a tire from one of their cars to my car and just fix the flat on Monday, when the service department was open. I owe my life to Melvin, the General Manager. He was beyond helpful and recitfied a situation with something that a normal dealership wouldn't due except to extreme circumstances. While all of this was going on, the staff was very kind to my 4 year old daughter which kept the tense mood more relaxed. I thank you so much for all you have done for me and my daughter and getting us home safely. You truly do not know how much your act of kindness has had on me. I cannot thank you enough!!

Zennflower

Feb 10, 2013

Coming from someone that has mediocre credit, never did I think I could lease a new car.....Yonkers Kia showed me the way....my sales rep Tricia Tapia was extremely helpful and knowledgeable on everything I needed to know...not only is she beautiful on the outside but she's also beautiful on the inside....she made me feel like she really cared...with the help of the finance manager, Gina, who is also a wonderful asset to the team (she made it happen with my mediocre credit) I traded in my 2002 PT Cruiser for a brand new cherry red 2013 Kia Optima. My two daughters were with me at the dealership and we were there for about 3 hrs and the entire time my daughters were being entertained by one of the sales rep or the manager....great team work at this dealership...thanks once again to Tricia and Gina for making what i thought was impossible possible :)

Greggw

Feb 7, 2013

I spoke with many Dealers,most are out for themselves.Yonkers Kia made me feel important.They go out of there way to help you.There the Best.,Joe Palatucci,Rich Palmari are great.

nstella28

Feb 4, 2013

I purchased my first car from Yonkers Kia and I couldnt be more happy!!!!! My salesman Bennie, was more than helpful every step of the way. He was kind,considerate,and such a sweet guy. He walked me through every step of the way. The finance manager Stephanie was just as amazing. My experience at Yonkers Kia was nothing like what I had at the other dealerships. I would highly recomend Yonkers Kia and their staff to all my friends and family. Thank you for making my experiences so great.!!!!!!!

Geo Martin

Feb 3, 2013

Yonkers Kia exceeded the bar for customer service on 2/2/13. Our car salesman, Keathon was extremely informative and thorough with providing and explaining our lease options. Keathon was very professional and took the time to build a personal rapport with my husband and I, which we feel is the ultimate deal closer. After choosing our vehicle with Keathon, we met with Gina, in finance. Gina congratulated us on our purchase and assisted us with choosing the best financial package that fulfilled our needs and aligned with our budget. Gina was extremely helpful, professional and also took the time to build a personal rapport with my husband and me. I would recommend every and anyone to Yonkers Kia. The ENTIRE staff was friendly and well dressed; the dealership was very clean and well lite.Thank you!!!

yonkrob

Jan 29, 2013

Came to this dealership by pure chance and it turned out to be the best buying experience i've ever had. the salesman max and finance manager gina were off the hook. I couldn't find a single bad thing to say about yonkers Kia if you paid me Good prices,good people, I won't buy another car anywhere else.

JoeP1957

Jan 24, 2013

I found Yonkers Kia online while researching my new vehicle of choice. Kia won hands down, The Optima had everything I was looking for. It all began with a phone call to Yonkers Kia, I spoke with a young lady named Dorothy. I wanted to know exactly what price I would have to pay when I got there for my Optima SXL in White and did they have one in stock? She told me they had one right on the showroom floor, when would I like to come in for a test drive. I told her that I would not come to the dealer until I knew exactly how much it would cost and what fees did they charge? She then suggested that I should talk to her manager Uncle Rich. I asked her if her Uncle was available now, and she laughed, She said he's not my uncle, He is everyone's Uncle. That's what everyone calls him. She said he was with a customer right now but she would have him call me right back. In 15 min Uncle Rich called me back. He introduce himself as Rich Palmeri Sales Manager here at Yonkers Kia. He began by insuring me that he didn't add any fees or play any games like other dealers do, and it was hard for him to give me a competitive price with other dealers, but he assured me that the price we agreed on, on the phone, would be the price that I would get when I arrived at the dealership. Then he asked me if I was ever in the military? I told him yes, I was in the Navy. He told me that he was also in the Navy in Vietnam. Then he told me to just come in because we have a special program Just for Veterans and I would qualify for an additional $500 rebate for the military. He told me that Everyday is Veterans Day at Yonkers Kia.When would I like to come in, I was there in less than 1 hr. As soon as I arrived I saw the car of my dreams right there on the showroom floor. Little did I know that in Less than 3 hrs I would be driving home in my new Pearl White, Optima SXL. I ended up leasing, the deal was great, my salesman Keith was great, Yonkers Kia was great and of course UNCLE RICH was the best!!! If you are looking for a Kia, Yonkers Kia is the place and don't leave there until you meet Uncle Rich Palmeri. I guess I have to invite you to my wedding now! Ha Ha.. Thank You, Thank You, Thank You, Your Nephew Joseph P

Martinez Clan

Jan 21, 2013

We must thanks Yonkers Kia, just when we pretty much lost all hope we stop by the dealer we were referred by a family member, we were helped by John Molina. John was so helpful he never pressured us nor try to persuade us to get into any vehicles. Which is what every other dealer did. He as well as the rest of the staff made us feel so comfortable that we stayed about 8 hrs (LOL). I would recommend John Molina and Yonkers Kia to practically everyone I know.

BLSDIM

Jan 20, 2013

My experience at this dealership was beyond great. My salesman Bennie Campbell was extremely professional, knowledgable, patient, accomodating and kind. I didn't feel pressured or mistreated at all. The managers were also very professional and kind, Darwin, Jose, Rich, Melvin. The young lady demonstating all the features of my vehichle before I drove off of the lot was also very kind and knowledgable. I would recommend this dealership to everyone and anyone. I left with a beautiful 2013 Kiam Optima w/premium package at a very affordable lease price.

Sonia Gonzalez

Jan 20, 2013

My experience at this dealership was beyond great. My salesman Bennie Campbell was extremely professional, knowledgable, patience, accomodating and kind. I didn't feel pressured or mistreated at all. The managers were also very professional and kind, Darwin, Jose, Rich, Melvin. The young lady demonstating all the features of my vehichle before I drove off of the lot was also very kind and knowledgable. I would recommend this dealership to everyone and anyone. Yonkers Kia was willing to work with me to make the 2013 Kia Optima w/premium package affordable.

snowflake777

Jan 19, 2013

When I visited Yonkers Kia, I did not know that I would be leaving with a beautiful car that was within my budget and reach. Mr. Mattocks was fabulous and let me know from the very beginning that what I wanted was mine and affordable. Mr. Mattocks found me there wandering and wondering in the show room and was a great help to me. The car is great. Much success to you all.