Used Cars for Sale at Woody Buick GMC Naperville in Naperville, IL

happy customer

May 4, 2016

I just purchased a new car at Woody Buick and was so impressed with the staff! Everyone was helpful and knowledgeable. Especially Sandra Broadway. Thanks Sandy!!

BBR

May 3, 2016

I worked with Mary Froelich and she was wonderful. Thanks to her professionalism and product knowledge the process could not have been easier. She listened to what I wanted, found exactly the car to meet my family's needs and helped me make it work for my budget. It was by far the best buying experience I've had in a long time.

Paul B.

Apr 14, 2016

My experience at Woody GMC was hands down the best car buying experience I have had to date. From our sales team, Brian Newcomb and Ashley Bellettini, to the sales manager, Scott Van Iten, the team at Woody is outstanding. The stress they put on customer service clearly shows in all aspects of the buying process, both before and after. They truly make buyers feel special by creating a unique personal touch. From the free valet service to the car washes, you will not find better people to work with. They are willing to work with you in any way on your purchase and provide a unique level of service that you will be hard pressed to find at any other dealership. My family, being a lifelong Ford family, has now switched to GMC; and not just because of the product but because of THIS dealership. Going forward, we will not go anywhere else to buy a car. Thank you Brian, Ashley and Scott!

Jerry B

Mar 31, 2016

Working with all the people at woody GMC was a great experience . Especially Marry she was very helpful very honest , couldn't of asked for better service .don't miss out by a car from Woody's

Newshound

Mar 26, 2016

I have been hospitalized and recently released in a wheelchair. My old car was too low to access and our Yukon was too high. Phil Parker took the measurements we sent him and selected a Terrain that fills the bill completely! He even brought the vehicle to our home as assisted my wife with getting me out of the chair and into the Terrain--moving ramps and holding walkers to boot! Phil is a great asset to Woody and GMC!! We are very pleased with his 'above and beyond' service!!!

Mike H

Mar 21, 2016

Saw a vehicle on Cars.com and drove from Indiana to check it out. I pulled in with the dreaded thought of playing the "game" of buying a car. Took a deep breath, walked in and met Tom Long. We joked about him earning his 5 star rating. Surprise ! It truly was a 5 star experience and I would drive the distance to purchase another vehicle from Woody GMC. I left there at ease and thinking, did I just enjoy buying a car? Great job guys and thanks Tom.

Tammie

Feb 25, 2016

Great service -good work with nice warranty, nice loaner vehicle to use while work was being done, caring friendly service worker, good prices, great hours, good explanation of the work that needed done and all that had been checked out, and while I didn't need the waiting room this time, I have used it in the past and found it comfortable

MPagel6

Jan 9, 2016

Searching for a used Buick Enclave and could not have had a better experience than the one I had with Tom Bertic! Purchased a 2011 Enclave CXL with everything on my wish list and Tom helped make it a smooth and painless process. We were able to negotiate to my price point and I drove away a happy man.If you are looking for a quality used car, head over to Woody Buick GMC and ask for Tom...You'll be so glad you did!

TonyM

Jan 3, 2016

Ask for Phil Parker he is from the original Village Pontiac Team and has a long history of good relationships with customers believe me I know have been dealing with this dealership since the beginning.

sbh1776

Dec 11, 2015

They were very easy and quick to deal with. Mark and Scott found me the truck I wanted. Price was good. The amount for trade in even better. Would deal with them again.

jchippas1

Jun 2, 2015

I bought a 2015 GMC Sierra... Great vehicle, great dealership, outstanding service and commitment to the customer. Best new car experience I have had in the last 20 years... Keep up the good work Woody!!

A. S.

Mar 21, 2015

I stopped in to see about a vehicle i saw for sale on cars.com. I worked with Tom Long when i arrived, and he did great. He patiently worked around numbers with me and did everything I expected to get the deal done. We finally came to a number that worked for us, and i drove away happy! He even called a couple days later to check up and make sure everything is still great. Good guy, I would go back again if i need another car, and i would recommend anyone looking for a good used car to stop in and ask for Tom!

Sandy R.

Mar 14, 2015

We just bought a 2012 Buick Last Crosse. Gene Babbs was extremely helpful! ! We saw what we wanted, got it for a price we could afford. After decades of buying at another dealer, I am proud to say"We bought it at Woody's"!!! Thank you for your services, proud to be part of your family!

Nick C.

Feb 8, 2015

My wife and I had been to other dealerships before pulling into Woodys. We were sick and tired of the whole "let me talk to my manager" game. Our salesman at Woodys was Jerry I. He was honest, straightforward and made the whole process painless. There was no back and forth. He gave us a great price and honored his word that nothing would change once we got into finance. He found us a vehicle that we hadn't previously considered - at the price we needed. I highly recommend Jerry I.

dan

Jan 11, 2015

they where very nice called and gave me all the info i needed.

Randy & Lorelei Ross

Dec 27, 2014

Wife and I drove a 6 hour round trip to view a used vehicle listed on cars.com at this dealership. Communication was superior providing directions and times of availability. Tom Long represented this vehicle and checked in with me along the trip reassuring me they would be ready to assist us upon are arrival. Once arrived we were greeted immediately and viewed the vehicle in there warm well lighted service area. The vehicle was everything Tom said it was, we drove it and then drove it some more on there private test track. I found Tom to be a real genuine nice guy, no pressures or expectations. Negotiations were hassle free, Tom listened and went to work for me. We purchased the car that night, process was quick and event free. We love the car and Tom followed up a week later to check on our satisfaction. Great job to everyone involved, would definitely buy here again.

D. Marks

Oct 10, 2014

I scheduled an appointment with Tom Long, Certified Sales Consultant, to look at 2012 Buick Lacrosse. Very nice experience. We started with test drive on the dealerships test track. Tom was very knowledgeable about the vehicle and addressed all my questions. When we arrived back at the dealership the used car manager appraised my car while Tom and I started discussing price. At no time did Tom pressure me or make me feel uncomfortable in any way. I was on the fence after about 1 hour of chatting and he offered to have me drive the vehicle home and think on it for a day. After some thought I decided to go in a different direction. While we didn't make a deal I felt that my experience with dealership and especially Tom was well above what I expected when searching for a used vehicle. There is no doubt I would recommend Tom to friends and family if they are in the market for a used vehicle!

barbaraherr

Jun 20, 2014

We love the new Buick Enclave that we bought last year from Woody. The new and improved service procedures that Woody has implemented have made visiting his dealership a breeze. After an accident with "Pearl", Woody's team took all of the stress out of getting it repaired. We cannot thank them enough for going above and beyond.We highly recommend purchasing a car at Woody's Buick in Naperville. Ray and Barbara HerrNaperville

Tom

May 29, 2014

I work nights so it is hard for me to buy a car the traditional way. Using Cars.com as a research tool was really helpful because it allowed me to figure out what I wanted without driving around and spending hours I don't have. After I did my research; I contacted 3 dealers thru Cars.com and asked them to give me a price so I could finalize my purchase. Sergio and the team at Woody Buick understood my situation. They gave me a great test drive and a good price right away. When they didn't have the perfect car for us, they found it and even let us take it home for a day to make sure we were satisfied. You can't beat the service we were given, and we love our new car. Thanks Sergio.

Grateful mother

Apr 3, 2014

A special thank you to Greg and the service department for helping my daughter after her car broke down while returning back to Michigan on a Sunday night after a weekend volleyball tournament. Greg not only helped her with the different ways to fix the transmission but went beyond to always keep her informed on what was happening. When he found out it would take a few days to fix her car, he volunteered to clean out her cooler for her. After the car was fix, she had to take the train and the "L" to get to your place and when she got off the "L" there was a courtesy car waiting for her. Thank you Greg and to your Service Department for a job well done.

Napervillebuicksuck.

Jan 4, 2014

So after an ordeal trying to spell my name to her over the phone, we setup a meeting for Saturday at10, I was told by this sales person (Clara) she would call me Friday to confirm the availability of the vehicle, mind I say, i'm 4 hours away (Lansing, MI) so I needed to know whether it's worth the trip, well Friday came, I waited until 2pm, haven't heard anything from this person so I decided to email her, sent 3 emails and all 3 were ignored. it's now Saturday, I still got not a single call or email from this person, This is by far the worst experience for me, will I recommend this dealer to friends or families? xxxx NO.

bzq11

May 30, 2013

I bought my first car from Nick two years ago and was pleased with the experience enough that I recently returned to him to look for a second car. Unfortunately, I decided to go with a brand that wasn't sold at this dealership but I wanted to take a moment to comment on my experience with Nick. I returned to him time and time again for test drive after test drive and his patience, knowledge, and friendliness was second to none. Never once did I feel rushed or pressured, and regret that I wasn't able give Nick my business as he certainly earned and deserved it. If you're looking for a quality used car, give Nick a call. He's terrific.

Mark Benzaquen

May 30, 2013

I bought my first car from Nick two years ago and was pleased with the experience enough that I recently returned to him to look for a second car. Unfortunately, I decided to go with a brand that wasn't sold at this dealership but I wanted to take a moment to comment on my experience with Nick. I returned to him time and time again for test drive after test drive and his patience, knowledge, and friendliness was second to none. Never once did I feel rushed or pressured, and regret that I wasn't able give Nick my business as he certainly earned and deserved it. If you're looking for a quality used car, give Nick a call. He's terrific.

MD

May 5, 2013

I dealt with Nick through the buying process and he treated me very well!! Made sure to put my mind at ease during the process. I was a little apprehensive about buying a vehicle with high miles, but he put my mind at ease by letting me know about the factory warranty was still valid and that the vehicle was Certified Pre-Owned. He really made me feel comfortable about my purchase!!

charliefrehor

Feb 12, 2013

This dealership has served my family for 25 years when we purchase our first Pontiac's from Mr Van Iten and company... The dealership is Naperville family owned and managed... You can almost always find a family member to not only greet you but help in any way needed... The service department is staffed with experienced service writers and good mechanics,,,, and i always take my cars there as needed... In fact i have recommended Village to a number of friends who eventually bought cars there.... A truly good business to do business with!!

TJ SINGH

Nov 3, 2012

got very personalised service. Thanks to Mr Bryan.excellent service. I was impressed.Thank youTJ

layzpainter

Aug 26, 2012

i was in need of a used truck and Phil found me one in 4 days!!! in under a week from my initial phone call i was driving it home. a great looking truck at a great price in record time... what more can you ask for?

rcjjbund

Aug 21, 2012

Great experience at Village as always. Phil Parker is great! We have been long time customers of his and we will continue to be. I would highly recommend Phil to anyone I know.

ASarvana

Aug 10, 2012

We leased a 2012 Buick Verano last week from this dealer. Had communicated with Brian Galloway the week before via email. Told him what we were looking for and when we arrived to view the car, he was ready with all the pertinent information. The amazing part is that we had gone in just to view the car but left with the vehicle, thanks to Brian! He was extremely professional, knowledgeable and eager to earn our business. He answered the million questions asked by our 18 year old son (the purchaser) with utmost patience. We are definitely going back for another vehicle soon.

mymommom

Jul 23, 2012

I couldnt be happier! I worked with Tom Bertic looking for a used car; he took the time to understand my needs, found the perfect car, made sure I was comfortable and happy with it an outstanding A+ experience. If you are in the market for a used car Tom Bertic is the one you want! Village Buick is tops in my book. I highly recommend Village Buick and Tom Bertic buy with confidence!!

cubsguy12

Jul 9, 2012

I had a very good experience at Village Buick GMC. My Sales person Tom Bertic was very friendly and helpful. I would definitely recommand this dealership.

efgood78

Jul 8, 2012

I bought an 05 envoy. Village salesman Tom Bertic was very helpful in helping me find what I was looking for. I feel the price was very fair for the age of the vehicle. I would recommend dealing with Mr. Bertic. And the service is a five star shop.

butch123

Jul 7, 2012

I purchased the Pontiac Vibe from Tom Bertic. Tom was very knowledgable and friendly during my transaction. His customer service skills were outstanding and I was not pressured into making a decision. I had did my research before coming to the dealer so I khow I got an extremely good deal. My overall experience was very meomorable and I know I will be a customer for years to come with Village Buick GMC. I highly recommend Tom Bertic if you are in the market for any vehicle. Tom Bertic is an excellent saleman and he knows his kraft and great sense of humor.

rckesosnowski

Jul 6, 2012

We pulled in the Used Car lot by mistake and were greeted by Tom Bertic, who very politely asked what he could do for us...when we said we were interested in a new GMC vehicle, he contacted a new car salesperson for us and showed us an easy route to the new car lot. When we entered we were greeted by several people, and we said we were there to see Brian Galloway. He was immediately paged and appeared promptly. Brian is a very pleasant, honest, and personable man. He treated us with respect. Based on what we told him Brian showed us the GMC Terrain and compared it with several other models.Then we went for a test drive and the Terrain was exactly what we were looking for. The price was agreeable, and all paperwork was done within 2.5 hours. In the past we traded cars every 2-3 years, and this was one of the most pleasant experiences we ever had. Many thanks to Brian and Tom!!!

durhb0pt

Jul 2, 2012

My family and I are return customers to this dealership and each time we come back we look for Tom Bertic. Tom does a great job walking you through your whole experience at the dealership. He does a great job following up on everything. We drive 75 miles just to see Tom and what he has available. His knowledge is an asset to the dealership and I will continue to come back to Village Buick GMC because of him!

Gtpquickrb

Jun 30, 2012

I was pleased with my experience at Village. It's the second vehicle I've bought from them, and overall the second vehicle I've wanted but didn't know if I could afford. They did a great job working with me on my trade in, had a great price on the car, and got me a great finance rate. Tom, and everyone across the board was awesome... They stayed open until 1030 while I made my decision, above and beyond normal customer service. Thanks

theriden

Jun 22, 2012

I couldn't be happier with the entire experience at Village Buick in Naperville. I found that their level of expertise and enthusiasm for the product unprecedented. I had been to another dealership just down the street and was quite unimpressed with the lack of professionalism and follow-through. I found Leval Evans to be extremely knowledgable, friendly, and responsive. Tom Kastadi, the General Sales Manager, wanted my business and made me feel good about my new car purchase. Across the board, this was the best experience I've had purchasing a new automobile. Kudos to the entire Village Buick staff!!!

kmlong527

May 31, 2012

I purchased my car in January with the 6 month bumper to bumper coverage. I asked the dealer (Nick) numerous specifics of what would be covered because I have had so many problems with my previous car. His response to every question was "yes that's covered" or "everything is." I chose this car over one from a different dealership because I felt comfortable with the coverage I was apparently getting. Everything he told me was a bold face lie to seal the deal. He even told me lights were covered, (because my old car needed a new one monthly...another lie) My car is now 4 months old and has about 8 issues, something new everyday. I call to make an appt. and I am told unfortunately every issue I brought up is not covered. (Air leak, speaker problem, turn signal problem, tire issue). He did not mention anything that wasn't covered, let alone every issue I have. I was told now that if they perform a diagnosis on the parts I am having problems with, I have to pay for that as well as the parts to fix it, because nothing is covered. So far, I am extremely irritated with this car. I encounter a new problem everyday, and the dealer made me believe I could be comfortable for the first 6 months. I recommend a voice recorder from anyone buying from this place, because he fed my mom and I lies to get us to buy it and get out of there.

Charger and Impala SS owner

Mar 20, 2012

Since I stepped foot there both sales and service, treated with nothing but respect. The staff went out of their way to help my family select a car and service it. The experience was so good that we went back to get a second car less than a year later(didnt even bother checking other dealers because of our first experience).

jenmiller101

Feb 11, 2012

We bought a used car from them in November 2011. When we test drove the car, the rear seat head rests were missing and we asked about the second keyless remote and were told they had both but were in other building which was locked until the next day but were assured that if we purchased the car the sales person would personally deliver both the headrests and the keyless remote the following day. It took a week to get the headrests and when I drove to the dealership to pick up the keyless remote, they handed me the empty shell of a remote in pieces. I asked what they would be doing about the remote they had promised and they again assured me that they would very easily and quickly order and deliver one. After a month I contacted Tom, the manager, and was again assured by him. Its been a total of three months now since buying the car and no one has returned my call or delivered the part they promised. Also after test driving the car, the battery died and had to be charged before we could leave. I questioned the quality of the battery and suggested that it should be replaced before we buy. I was assured that the battery had been tested by their own mechanic, "the best mechanic in the world", and there would not be a problem. The battery has died three times in the three months since we bought it and when I did have it tested outside of Village I was told it absolutely needs to be replaced. As you can guess, I still haven't heard from Village Buick GMC on possibly getting a discounted price for a new battery that they should have replaced before we bought the car.

rafael.espinosa.iii

Sep 14, 2011

Brian Galloway is a retired Arizona cop. He was honest and friendly and extremely helpful During the entire process Brian treated me and my wife with respect and consideration. We never felt any undue pressure to make a decision quickly. Brian and his manager even sent us over to another dealership to compare their vehicle with a different brand vehicle. They were confident that we would return. They gave us a SUV to test drive overnight and really bent over backwards to make the experience easy and comfortable. They took care of the paperwork very quickly. My wife and I left our licenses at the dealership by accident and Tom Kastrati (the manager) went back to the dealership after hours to retrieve the licenses for us. They even took care of a tiny ding in the new vehicle - free of charge - after we had it for a couple of days. These guys are trustworthy and honest. I highly recommend them. The final price of the vehicle was directly in line with the internet invoice price. Overall, a very pleasant experience!

deirdrecm76

Sep 9, 2011

After a day of dealing with sales people at other dealerships (I was hunting for a new vehicle and hadn't made up my mind) I arrived at Village Buick. Mark Oliver was my sales person. He was friendly and helpful without being overbearing, he answered all my questions, treated my daughter with respect and took account of her opinion. While I knew that he wanted a sale, I also so appreciated the fact that he didn't push me. I loved the test driving facility, the service was brilliant and it made an experiencve I was dreading actually quite pleasant. I love that Mark delivered the car to my house and took the time to really connect with me. I would recommend him to other buyers and would buy from him again. I love my new car and cant say enough positive things about Mark and Village Buick.

Klewellen

Aug 26, 2011

We had to drive about an hour and a half to arrive at the dealership and I was not interested in going to a Chicago area dealership to look for or purchase a vehicle....however...I was so VERY pleased with our salesman! He answered our questions and gave us options that we had not considered, this helped us make an informed decision that led us to the vehicle that was right for us. Thank you, Tom, for your assistance. We'll be back the next time we are in need of a vehicle change and will recommend this dealership and salesman to our friends and family.

davis.3k

Aug 17, 2011

My husband & I went to this location to look at a particular used vehicle, but we were disappointed that it did not fit our family lifestyle. After hearing what our needs were, Rory quickly recommended the Acadia. A used Acadia was just brought into this location so we proceeded to take it for a test drive & realized that this was the perfect fit for us. This was a very pleasant experience.

dglezv

Aug 15, 2011

Great service! I was completely pleased with the attention, friendliness and knowledge of the sales representative who attended me as he aswered all my technical doubts and was able to provide me a facts based feedback.

bobeklund

Aug 13, 2011

Very friendly staff and service. Honest sales department with great communication and information. Never had a question go unanswered and never felt like I was being worked over.

jspecht

Aug 5, 2011

I would highly recommend Village Buick GMC. Mark Oliver was an outstanding salesman. From the moment I arrived, until the moment I left, he was attentive, helpful, and really took the time to make sure that I was happy and comfortable with my new vehicle purchase. He made me feel welcome and appreciated as a customer, but moreover, he treated my daughters respectfully and even valued their opinions. Mark made sure that our experience was excellent throughout the whole process. He was knowledgable about the features of the vehicle, as well. He even helped me set-up my Bluetooth and On-Star. I would recommend Mark, without hesitation to potential buyers. Village offers not only a wide selection of vehicles, but friendly and helpful staff that make the car buying process as painless as possible!

jberndt1968

Aug 3, 2011

Had a great experience at Village, Leval Evans knew his stuff about the truck i boughtHe also followed up on the details that needed to be done promptly.I will be calling him when i get ready for a new car...Thanks....

bridgetkelley

Jul 23, 2011

My son was a first time buyer. We've bought many cars from Village over the years. Thanks Tom and the Village team making this a smooth and painless transaction. No pressure, just doing their best to make customers happy! Thanks much.....:)

dhallam

Jul 22, 2011

My First car Buying experience could not have gone any better. Tom Bertic sold me a great car at a fair price and made it happen quick. I will not hesitate to go back to Tom or reccomend Him to anyone, He stuck with me till I drove off the lot and shared my excitment for the vehicle. Tom Bertic IS the man to talk to at Village Buick GMC, I walked in with some questions and left with a beautifull car and a new friend. THANK-YOU Tom Bertic and Village Buick GMC.

dezyrei

Jul 20, 2011

I would recommend this dealership to any person interested in purchasing a Buick. I loved the way that Sergio Jimenez treated me. He explained to me all I needed to know about the car I was going to purchase. If I had any questions, he would answer them for me. When I took the car back to get extra packages installed, I was treated very professionally by the service department personell. They even lent me a car so that I wouldn't have to wait. If you are thinking of purchasing a Buick, definitely head to Village Buick.

PrincesaDalilis

Jul 20, 2011

I bought my last car from Tom three years ago. Since I his customer service/sales skills were excellent I came back to buy another car from him. I recommend Village and Tom Bertic to anyone I know that is thinking of buying a car. I never once felt pressured or hurried to make a decision. He truly listened and understood my wants and needs. But what I love the most is that he is honest. He is not your typical "used car sales man" he doesn't just want to make profit, he truly wants you to love what you buy and be at the price you want. (He doesn't try to push a more expensive car in your face.) Thanks for all your work! Please don't change your customer service approach.

Baronphoto

Jul 19, 2011

I decided on a car that was difficult to find. The dealership went out of its way to find a car that completely satisfied me. They dealt with me openly and honestly and kept me informed of their progress in locating a suitable car. I have bought several vehicles from this dealership and will go there again.

Cindy Mersman

Jul 18, 2011

Village GMC Buick was a great dealer to work with. In assisting my realative with the purchase of a new car, they made me feel very welcome and comfortable. I was impressed by their professionalism and down to earth balanced approarch that made the experience pleasant.

ckuhter

Jul 17, 2011

Tom and the rest of the team at Village Buick GMC were very helpful, I was searching the internet for a specific make and model and submitted numerous inquires with other dealers, Tom was very pleasant to deal with and never felt pressured to make a commitment as the other dealers that contacted me made me feel. I would high recommend Tom and Village Buick GMC team with no hesitation to family and friends when they might be looking for a new car.

mediaz1976

Jul 16, 2011

Adam is an extremely pleasant and helpful sales person. He was not pushy and did not feel the need to hover. He was knowledgeable of the Enclave, and anything he did not know, he consulted another resource.Adam will do very well as a sales person, and we have all intentions of recommending him and the dealership to all of our friends. We hope that the wonderful customer service at Village continues now that we are Buick owners.A+

mcrete

Jul 12, 2011

I am a returning customer of Tom Bertic. Tom sold my husband and I our 2007 GMC Acadia, more than 4 years ago. We are now ready to trade it in for a newer model. I am very happy that Tom is still at the Naperville location. He is a wonderful salesman. His honesty, integrity, friendly nature, and willingness to go above and beyond will most certainly keep us coming back to Village Buick GMC.

miliadi1

Jul 11, 2011

The day I bought my car I was mentally prepared to go to different dealers since I already knew what I wanted. I was very specific on the features, colors, style, price, etc I wanted on my car a GMC Acadia Denali. My husband and I met Sergio and we told him our requirements. To our surprise he jump into the computer and look all over the state and outside the state until he found it. We went to the dealer a Friday night just before 4th of July and by next Friday I got my brand new Acadia Denali with all the features I requested, including the price and a little bit more. There was a problem when they went to pick up the car at the other dealer but Sergio kept me informed of every move, and more he went there in person to pick up my car to make sure I can have it as soon as possible. From all of my experiences buying cars this is so far the best. Sergio is more than an excellent sales man he becomes your friend and goes beyond the sales. Is like been at home with a really expensive family. And last but not least Mr. Bob Kuhn the financial guy, very helpful, friendly, and funny. My husband was always bugging him asking about another discount and lobster to celebrate the sale. So if you are interested on a GMC or Buick this is the right dealer to go.

mberns1

Jul 11, 2011

I have bought many cars in the past-Village Buick/GMC is by far the best I have dealt with. No messing around-no tricks-just honest, good work. We had an issue with the loan because it was to late at night to get it approved and they got it accomplished first thing in the morning and since we live far away-they delivered the car to my door step-with all the paperwork and they drove my trade back. Doesn't get any better than that. Thank you very much. Mike Berns

hockeynut

Jul 10, 2011

My Husband and I had a great experience at Village. Serigo,Tom, Bob and others were all very friendly and didn't pressure us.We were able to take all the time we wanted to come to our decisions. It would be closer to go to a service department in my town but after our buying experience we will be driving the extra miles to have our new vehicle serviced at Village. We have never felt so relaxed buying a new car thanks to Serigo and Tom.

ericmp1989

Jul 7, 2011

Tom was great to deal with. He is a personable guy and was very honest with me. This is the shortest amount of time i have ever spent in a dealership and i was never once felt pressured. I will go back to see tom again for my next car.

seimer03

Jul 7, 2011

I was very impressed with the friendliness and helpfulness of this Dealership. My husband and I first went to them looking for a lease agreement on a new Buick. After stating our wants and needs and the price we were willing to pay, they did their very best to REALLY listen and make us happy. We ended up buying a used car from them, we are very happy with our G6. I truely want to thank them for their patience with us while we figured out what would be best for us. I would recomend this Dealership and these salesmen to anyone interested. Honesty and Trust are hard to come by, but not at this Dealership.Thanks again, Tom & Diana Seimer

u00hxr21

Jul 6, 2011

From the minute I walked into the showroom, I immediately received attention. The Sales Specialist who addressed me, Lavale Evans, listened carefully to my wants and expectations and very politely and without pressuring me proceeded to offer me options until we arrived at an acceptable deal on the lease of a Buick Reagl Turbo. At first, I was undecided between leasing a Lacross or a Regal Trubo. I was given the opportunity to test drive several vehicles, and was even given the option to return at later time and date with my wife. I felt very comfortable with choices I was given and the opportunity to think over the various options offered without any pressure. After discussing tehoptions with my wife via phone (wife was at wrok), I made the choice to go with the Regal Turbo. Lavale Evans is a very polite , courteous, and friendly and attentive person, who listens well to his customer,and was not over bearing. Reason why I felt comfortable with the deal, and my choice of vehicle.

bereccaann

Jul 3, 2011

Mark and the dealerships knowledge and friendliness keep us coming back. You also go out of your way to help us. It's also why we recommend our family and friends.

dmmj18

Jul 1, 2011

Tom and the people at village gmc worked very hard with us to get us the 2011 Buick Enclave at a good price. They were very professional and I must say Tom was very personable which made the experience of buying a car less stressful and enjoyable. I would definitely recommend going to this dealership. There was a mixup that the car we wanted got sold at another dealership at the same time. Tom and the staff worked all the next day to correct it and find us the car we wanted.

chaymon21

Jun 29, 2011

Tom and the people at village gmc worked very hard with us to get us in the car we wanted at a very good price. They were very professional and I must say Tom was very personable which made the experience of buying a car less stressful and enjoyable. I would definitely recommend going to this dealership and if you are looking for a used car, go to Tom for your needs.

lindadiane

Jun 26, 2011

After visiting 6 other car dealers, we returned to Village Buick based on their professional, knowledgeable and friendly support with our decision to purchase a new car. Though never "pushy", they were always attentive, helpful, very friendly,and extremely accommodating. Sergio Jimenez, Tom Kastrati, Bob Kuhn and other staff were willing to work with us to personally meet our needs. They were extremely fair and went above and beyond to accommodate us and support our purchase of a Terrain. They answered all of our questions with patience and knowledge and we never felt rushed or disregarded.Even after the final purchase of our GMC Terrain, they still offered "extra" accommodations. Our experience with all of the staff at Village Buick GMC, Inc. was excellent. We would highly recommend them to anyone. If there was ever a time we would need to purchase another vehicle, we would not hesitate to return to Village Buick GMC. We feel confident that any future questions, concerns, or problems will be addressed in our best interest.Not only do we have a wonderful new car, but had a positive experience purchasing it.Sincerely,Charlie and Linda Sieloff

pedalyourbike

Jun 24, 2011

If you are looking for a new car there is only one place to go. VILLAGE BUICK/GMC. Make sure you ask for Tom the General Manager or Mark Oliver. The provided me with the BEST experience I have ever had buying a car. Very professional trustworthy. - Rob

cookie1221

Jun 19, 2011

I was looking for a used vehicle for my daughter and I went to Village Buick for the first time and I was greeted by Tom and there no prsssure to purchased a vhicle from him. He showed me a few Pontiac G-6's that would fit into my budget. He was very professional and we knew his product knowledge skills. I remembered him the most after going to many dealerships. He called me a couple times and thank me for stopping in the dealership. I called him back and set up a time to stop back in to purchased the vehicle. He is not only freindly, but he made my purchased relaxing and enjoyable. P.S. He has a great sense of humor. I will reccomend everyone to see Tom Bertic.

tbjohnson40

Jun 19, 2011

We purchased a new Terrain about a month ago. The process was easy and Brian was great to work with. He was very helpful and down to earth- unlike other places we went. We love the fact that this dealership has late hours to service our vehicles. Most of all, we love our new SUV! Thanks guys!

mwsw62991

Jun 18, 2011

We purchased a used truck and Tom was our saleman. He was awesome to work with! He took the time to meet our needs and we truly believe he gave us the best deal possible. Actually all the employees there are great! Very friendly! We will not go anywhere else to buy a car!

laabele

Jun 17, 2011

Bought my first Buick and the dealer and my salesmen were wonderful to work with. Leval was very knowledgeable, patient and helpful. I never felt rushed and as though I was the only person he had to serve. Thank you and I'm very excited about my new Enclave

gdavidson

Jun 14, 2011

Our experience with Village Buick GMC was very positive. Catie and her sales team were professional, friendly, knowledgeable,and very helpful in assisting us with new car our purchase. The customer service was outstanding.

jhoch87

Jun 13, 2011

Tom was great to work with. He was very helpful and made sure we were taken care of. Even after our purchase of a 2010 Pontiac G6, Tom made sure we were fully taken care of. He is very knowledgeable and a great person to work with!

Isucobra

Jun 11, 2011

Very friendly and helpful and listened to my wants. No pressure sales which was nice for a change. Was patient in running the numbers to make sure all fit our budget and needs.

corralarlene

Jun 11, 2011

I have been shopping for a new vechile for the past year now. I have been to and called several different dealers and as much as i liked a vechile i never felt comfortable enough to buy it. We recieved crappy service many acted as they only wanted to make a sale. I called GMC Buick dealership and spoke to there sales guy Tom. He was very nice, pressure free, and i felt as he understanded our needs. We went in, he explained everything to us in full detail, and treated us with exceptional service. When you are make a bigger purchase you want to feel like you can trust the person you are working with and that is how Tom made us feel. If you are looking for a car i would highly recommend Tom. He did his best to give us a great deal and the best finacing with a fantastic rate! I happy with my new purchase. Thank you Tom and Buick dealer and for the follow up call after my purchase. I will definatley refer all of my friends and family to you!

FrankD1972

Jun 11, 2011

Very pleased with my recent Service visit. Had an issue with my 2010 Buick Lacrosse not starting intermittently. Although they are a very busy location, Scott was able to get me in without an appointment, provide me with transportation, and keep me updated with the progress of my work. Besides being very friendly, and professional he was very accomodating and thoroughly explained all of the work with my relatively new vehicle. I've been very pleased with Village over the years (have purchased several Pontiacs from their when they used to sell them) but this just re-affirms my decision in dealers.I reccomend them to any one asking, and Scott deserves a pat on the back for excellent service in an age when its not always easy to find!Bravo!

littlelin08

Jun 11, 2011

Village Buick GMC is an amazing dealership! The customer service I received was spectacular. I was greeted with a friendly greeting when I arrived. Other places I had gone I felt like it was a race to see who could get to us first. I let Leval know that I was interested in the GMC Terrain and that I didnt need the highest package there was, he respected that and did not push anything more then what I told him I wanted. They were all very friendly and made sure we were comfortable, it was hot out when we were shopping and they made sure we had enough to drink. Their knowledge on the car was unbelievable! After the information we were given about the car, we knew all there was to know! The test drive was not your normal test drive. They have a course in the back of the building that gives you any road type you would ever encounter. It allowed me to see how the car would drive on a large hill, an extremely rough road, coble stone road, railroad tracks, wet road, and how well the breaks worked on a wet road! Much better than driving around Naperville! When it came to talking about the price on the car it was not stressful at all! I let them know what payment range I wanted to be within and they made it work! Once I decided I was going to buy the car they found the exact car and color I wanted. It was at a dealer just under an hour away and they made sure I was going to be going home with the car I wanted! My experience with Village Buick GMC was incredible! I never thought that car shopping would be so stress free! I would recommend Village Buick GMC to any one!

ckern

Jun 10, 2011

Everyone did a nice job, very knowledgeable and I would recommend this dealer to others. The deal was good and I got a fair price for my trade in.

Mikeome

May 31, 2011

Everyone I dealt with was professional and friendly. The car features were explained clearly,Tom Bertic was awaiting my arrival outside and gave good directions to the dealership. Asim Kahn worked with me on the financing and was very helpful. I am very happy with the experience.

emurray457

May 24, 2011

Everything was fantastic. I had a great time while purchasing two cars. We leased a new 2011 GMC Terrain and bought a 2010 Cheverolet Impala. I will recommend Brain for future customers. Also, the other people we interated with where great. Thank you!

shahera7

May 17, 2011

He helped me and also the other sales guy I forgot his name he's a tall dark African American Man I have been knowing Tom Kastrati for years I've always came to this dealership from Joliet all the way to Naperville just for an oil change. I said whenever I decided to buy a new car I would buy from them. I love my car it only had 9,000 miles brand new used car. I will recommend them to anyone!!!Shahera

Rascal19

May 16, 2011

Initiated the process with Brian Galloway, who answered any and all questions via e mail or phone calls prior to me going to the dealership. Last Thurs. I metBrian at the dealership and he promptly had vehicles ready for me to look at. He was diligent in pointing things out in terms of the features. We took one for a testdrive and he again asked me questions to fully understand what I was looking for. My main concern at this point was to explain things to my wife who was not with me. Brian had pricing detail as well and fully explained. On friday I went in with my wife and Brian was off so we worked with Phil Parker(handoff was great between Brian and Phil) Phil once again expalind the diferent features and pricing to my wife and I. All the time during my visits Tom Kastadi the General Sales manager was insuring that our questions were being answered and took the time to talk t us to make sure. It is very apparent to us that customer service is of utmost importance. We were comfortable with the pricing as we thought it was very fair. The explainations of the features was great and they made us feel very comfortable and thatthe number one goal was to make sure we were satisfied. I would recommend this dealership to anyone. The friday evening visit was rainy, they even brougt vehicles inside for us to look at.

edgardo

May 14, 2011

From the moment I came to this dealership I noticed the great customer service displayed by Tom Bertic and his management and support personnel. I did not feel any pressure selling coming from him as he gave me all the information for me to decide on the purchase of a Pontiac G6. My family and I are happy with this certified pre-owned car & I will always recommend Tom and Village to my family members and friends as the 1st place to visit for their auto needs. My hat's off to Tom Bertic for a job well done. Village Pontiac/Buick should have more sales people like him.

ratrygar

May 14, 2011

It was a total pleasure working with Andrew in the purchase of a new Buick Enclave. Tom as well as everyone we dealt with at the dealership was professional, helpful, and friendly. We did visit other Buick dealers, but it was dealing with the personnel at Village that closed the deal.

cmarshall2127

May 13, 2011

Was a pleasure working with Leval to buy a new Acadia for my wife. Service was exceptional and Leval was able to work with us to give us the price and incentives to allow me to walk away with an unplanned new car purchase. Leval was very know his product line as well as competitor offerings.

briggs726

May 12, 2011

Have purchased two vehicles over a five year period and would highly recommend this dealership. They acknowledge me every time I come in for any service work! Everyone is extremely friendly! Keep up the good work! Past experiences for sure will influence our descision to purchase from Village in the future.

selahvp

May 6, 2011

I was searching the internet for a car and ran across the Solstice, emailed it to my husband, he said let's look at it. We didn't expect to walk out that night with a car! Tom was a great salesperson! Made a great deal on my trade-in. We're very happy with our purchase.

carolbell

May 5, 2011

Kurt and everyone at Village GMC were very helpful and easy to work with. Kurt took the time to answer all our questions to make sure we fully understood the different features in each car we were considering. This made the decision making processes easier for us. They were also very helpful in getting the financing that worked best for us. We are extremely happy with the car we purchased from them and would definitely buy another car from this dealership.

B.Rob

May 4, 2011

Thomas was very enthusiastic, and knowledgeable about the aforementioned vehicle. He was forward and very easy to work with. He was very open about the numbers about the vehicle and didn't hide any info. I will recommend his services to another customer, thanks again!

jeffczk

May 3, 2011

We had our previous GMC Denali serviced at village and had really good experience (not so with a nearby GMC dealer.) They also helped us get a partial reimbursement from GM for a repair on a factory-defective part that was out of warranty so we wanted to buy our next GMC from them.We researched prices and trade-in values and after a little friendly negotiation, they were able to get us a price we felt was very fair. Our salesperson, Leval Evans did a great job as did the sales manager and finance person.

tadfreeland

May 3, 2011

This would be our second car we have purchased from Phil Parker at Village Buick GMC and we are very pleased. This time we actually went to purchase a used vehicle, were shown many used vehicles but decided, ON OUR OWN - NO PRESSURE, to purchase a new 2011 GMC Terrain. The price and features that the vehicle had were too enticing to pass up and go with a used vehicle. We will be sure to return the next time we are in the market for a vehicle and we would recommend this dealer and especially Phil Parker.

lmaggio66

May 2, 2011

Rory was very personable and extremely professional. When explaining what I was looking for he was very knowledgable and showed me some nice cars. I was very pleased the way that I was treated and would highly recommend this dealership to my friends and family. I had a great experience and walked away with a fantastic car that I am very excited about. Rory should be given a Kudos for a very good Salesman and I would like him to be noticed.Thanks again!Lisa Maggio

diane68

May 1, 2011

Excellent experience! Rory was great. He made sure that everything with car was perfect. This was the first time buying a car at Village. The whole experience was stressless. There was no pressure to buy. Rory made sure all questions I had were answered. I would definately recommend everyone I know to come see Rory. He really cared about the customer and made me feel welcom. A couple of days after I bought the 2008 GMC Envoy, I had a question about how to use a certain a feature on the car, Rory answered my question. He has also called me a day later to follow up to see how I liked the car. I really appreciate the way he put the customer first. The next time I need to by another car, I will absolutely see Rory!

NetArmada

May 1, 2011

My overall experience with Village Buick and Tom was outstanding! I am one who does not like dealing with dealerships and find what I need on the net and just buy it. In this case I would have overlooked several things if weren't for Tom. The whole atmosphere and Tom's genuine kindness, make you feel at home, a stress free and pressure free environment. Before we even arrived at the dealership, Tom had our vehicle of interest, 2008 Nissan Armada, getting the royal treatment in their body and detail shop, making sure everything was perfect. Tom is a straight forward guy who really cares for the customer, making your purchase smooth and effortless. Kudos to Tom and Village Buick!!! I will return definitely, maybe to buy a car, or just to stop by to say hi to Tom!!! Oh yeah thanks Tom for watching my one year old daughter while I sealed the deal!!!!

roz60827

May 1, 2011

I first learned about Tom Bertic through my car search on Craigslist. I decided to just go look at the Acura MDX and fell in love. Working with Tom was such a comfortable, friendly experience and never felt pressured to buy. He was helpful and knowledgeable about the vehicle and sat with me while we programmed some of the features. The whole financing process was quick and even though I was given one rate by the time I sat down with Asim Khan he had worked his magic and got me a better rate and made it more comfortable for me with my monthly payments. In the past I hated being in a dealership because the process took so long. Everything was smooth and perfect and everyone makes you so welcome. This experience has changed the way I view the whole car buying experience. I can't wait to tell everyone one I bought my Acura MDX from Village Buick.

marciaw

Apr 30, 2011

Jerry was not a pushy salesman. He was concerned with what we wanted and our needs. He took the time to show us what cars, in our category, they had on the lot.We will go back to buy a new car there from Jerry, and recommend him to our friends & relatives.

JoeGraf

Apr 30, 2011

After being a loyal buyer of a Buick competitor, I am happy to have made the switch to Buick. The buying experience with Sergio (and Leval) was pleasureable, stress-free, and smooth. Sergio & Leval were very professional, knowledgeable, and friendly. I truly appreciated his no-pressure sales approach. Even though the Buick office facility is undergoing remodeling, it did not impact my buying experience. Sergio was helpful during the sales process and has offered several times to assist me in the future with any needs or questions. Sincerely, Joe Graf

ImpalaSS43

Apr 30, 2011

Looking for an used Impala SS for a few months. Strange enough, many dealers were over priced and very uneducated about the car. They had one of the more appealing prices for the type of car I was looking for. Tom Kastrati, Asim Khan, and Rory Mcderman ARE the best. From the minute I called to the minute I walked out with the car, they respected my family and situation. They worked VERY hard for us! If you want to be treated with respect and dignity (as all customers should), see this team!

flaglore1

Apr 28, 2011

Mark was very attentive to our needs when we walked in to the store. He seemed to care about us and our needs as consumers. He further was polite and with out question helped answer our many questions. In the end, we think that Mark was fair in selling us this car.

npappas1988

Apr 25, 2011

Tom was a great salesman, very friendly and easy to get along with. He made the entire process smooth, and when I received the initial offer they were quick to get me into a more suitable monthly payment, and I am very grateful for that. I will continue to conduct business with this dealership especially Tom B, and make sure I send as much business to them as possible.

tgtodd

Apr 23, 2011

My wife and I had a great experience buying a car through Village Buick/GMC. We purchased a 2011 Buick Enclave and felt our treatment by this dealership was outstanding! We had two salesmen assisting on visits to the dealership and both Brain Galloway and Andrew White were extremely helpful and knowledgeable, and seemed to go out of their way to make our car buying experience stress-free, simple and straightforward.I wholeheartedly recommend this dealership to anyone looking for a fair and honest company with which to do business.

hammondrv

Apr 22, 2011

Sergio was very professional, helpful, patient, and knowledgeable. Thanks to Sergio, our whole car buying experience was efficient and pleasant. We would also like to acknowledge the sales manager and business manager who worked very hard to get us a good rate. Aurelio Estrada was also very helpful and personable.

moraveks

Apr 21, 2011

Have been dealing with this dealership for years and have always had a very pleasant experience. The sales department and service department have always been willing to help and answer any questions or fix any problems I may have had. Service department is very neat and returns my vehicle as clean if not cleaner than when it was brought in.

aschullo

Apr 21, 2011

My wife and I had a very nice experience with Village buick, their pricing was the best, I have both a Sam's Club abd Costco cards, they beat both programs' prices, they're local and have 24 hour service.We amde a great choice, our salesman was a real pro.Tony Schullo

jtmjow

Apr 20, 2011

kurt, was was very helpful in buying our new car, he knew the fact well, aranged for an overnite test drives of the cars we were interested in. we drove the enclave, a very nice ride,drove like a dream and fit my 6'4" frame with room to spare. kurt did not put any high pressure on us to buy. made it a pleasent experence not go home with regrets. john owens

JimMcCarthy14

Apr 20, 2011

Mark Oliver is a superior salesperson. He is polite, responsive, and honest. I have purchased 3 cars from Mark and he exceeds my expectations every time. Jeff Brown is the best service manager that I have ever dealt with. I have owned a few different makes and models of cars through the years, and Jeff's service is what keeps me coming back to Village. Jeff goes out of his way to make sure that service is done with a smile and in a way that is not intrusive on your time.

sarser

Apr 20, 2011

From start to finish Kurt Spuhler strove to please us when we went in to purchase a new Yukon Denali. He was friendly, knowledgeable, honest and most importantly a man of his word!! We will recommend Kurt and Village GMC in Naperville over and over!!!

quincypaw

Apr 19, 2011

Salesman came out the door to greet us as soon as we drove onto the lot. We told him we were interested in the Terrain and he quickly got keys to open one and show it to us. We spotted one in the 'Merlot' red and Sergio set us up for a test drive. He was very knowledgeable about the many features on the vehicle. We completed the sale the next day and Sergio got us hooked up with the OnStar system. He also arranged to get our older car, a 2001 PT Cruiser, cleaned up so we can give it to our youngest daughter. Everyone we met at Village Buick GMC was helpful and friendly. "My" car is a 1997 GMC Sonoma pick-up that I bought new at Village. That transaction was also quick and satisfying. Good people - good experiences. Thank you. Phil and Barb Weibler

mike1990

Apr 18, 2011

The overall experience was great.With this being my first purchase of a car and at my age i feel as if im looked down upon or not taken seriously by other dealerships, but with Village Buick and Gmc i did not feel this at all. Tom explained each step along the way, he helped me find the perfect car at the perfect price to match my budget. He really went above and beyond for me and i couldnt be more appreciative. I could not be happier with my car and i look forward to going back for my next purchase.

JPrack

Apr 16, 2011

This is the second vehicle we have purchased in less then a year from this dealership. We have purchased one used and one new vehicle. Phil Parker made the buying process easy. We have had no issues with the used vehicle purchase. He is honest and upfront about everything. Everyone at the dealership is friendly and helpful.

Robert 60

Apr 15, 2011

I have purchased 3 cars from this dealership in the past 6 years. Andrew White is my salesman and his price was fair with very little dickering. I utalize their service department and have never been disappointed with the performance of their crew. I will continue to purchase autos from this dealership.

Jason Wayer

Apr 15, 2011

I have bought my last 5 cars from Village GMC and have had the pleasure of doing buisness with Andrew White on the past 3. Buying a car at Village GMC is by far the most pleasant car buying experience you can have. I change cars often and will not use any other dealership. The staff is very dependable and the service can not be beat. Andrew has always been honest and up front on costs and has worked very hard at getting the cars I desire at prices that work for me. Do Not go anywhere else to buy your next car!!!

jeter2

Apr 14, 2011

From the time we got there the sales rep was very helpful and friendly. We just told him what we were looking for and he made sure we got what we wanted. It was also the easiest and quickest purchase of a car I have ever made. He moved with speed and did not waste our time. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

jordanriverchurch

Apr 12, 2011

this was the best car buying experience i've had thus farthank you so much TOM my wife thanks you too.the car got was far better than i expected the condition and care i and my wife recievedwas top notch. we called in recieved directions and the service was great. thanks again.

denges

Apr 11, 2011

Emailed Mark prior to our visit to the dealership and told him what vehicle/ features/ color we were looking for. As soon as we arrived he showed us the vehicle he pulled based on our request, walked us through all the features top to bottom. Was very thorough and knowledgable about our needs and the features that we were looking for. As soon as we decided to purchase, Jeff worked with us to make sure they were able to get us the payment we needed. Continually ran the numbers for us to make it work best for our budget. When we were ready to sign all our paperwork, Bob took over and was great at explaining the paperwork and our extended warrenty. Overall a great experience with Village. We will definitely be returning for all car purchases.

perez111

Apr 11, 2011

We came in looking for a vehicle with 3 rows of seats that would match our budget. Steve was helpful, friendly and went through each choice thoroughly until we found the perfect car for us. Steve is bery courteous, knowlegable anf friendly...not to mention a great sense of humor. Totally unlike any other used car salesman we have met before. We'll reccoment him to everyone!

DaveBlack

Apr 10, 2011

Sergio was excellent to deal with and helped us find the right car at a great price. I also appreciated their trade-in deal on my car. Also, the dealership had a large inventory of LaCrosses, which we were able to test drive and check out all the features. Thanks.

Christy Hansen

Apr 9, 2011

Tom couldn't have been a better, he put no pressure on me to buy from him. Tom researches above an beyond for what your needs and expectations are in buying a car. I will go back to him the next time I buy a car. I tell all my family and friends about him. Thanks again Tom! -Christy:)

jmarino

Apr 9, 2011

I was referred in by a neighbor to Phil Parker and he was great. I bought my Sierra pick-up had custom leather installed and it came out perfect! Couldn't be happier. Phil even found an extra rebate for me because I own a business. I will buy again from Phil and this dealer!

allen341

Apr 8, 2011

Tom was a no pressure saleperson who made sure that every question was answered. Prior to arriving at the dealer he made sure I had his contact information and he did not attempt to pressure me to committing to a time. After the sale Tom made sure the vehicle was clean at delivery with an adequate amount of fuel for the return trip home.

beardee3

Apr 8, 2011

After rating Mark & Jeff with exceptional service to my husband & I... I wanted to add that after the dealership had closed and we were all done with our paperwork... Mark was walking us out and made sure we were comfortable. Being a deaf couple.. I asked him about the ONSTAR service and how it would work if we can not HEAR. He took his time and called ONSTAR from our new car and helped us get started. He told me to come back the next day-- they will be installing a TTY device specifically for ONSTAR service and we can read and type back with the device. I can not tell you how much I appreciate Mark taking the time to do that for us! I am so looking forward to being able to have that and not feel at a loss just because we can not hear!! NO other dealer has ever taken the time to help us with something like that. Mark, THANK YOU! We truly feel blessed to know that we have someone we can count on in the vehicle industry! We absolutely LOVE our new TERRAIN!!!!! Sincerely, Donna and Paul Kowalski

SDONIZ

Apr 7, 2011

MY HUSBAND AND I are satisfied with this dealer ship we have buoght two car's with them they have good customer service and really good deals the people that work theire will try to help you get the best prices. they make you feel like in home!!!!!!! thats why we whent back to purches our second car. thank you VILLAGE BUICK GMC

Whit1023

Apr 6, 2011

My husband and I visited GMC Naperville on Saturday March 26th with the hope of finding a new car for myself. My husband and his family has been working with Andrew "Drew" White for around 10 years and my husband had nothing but nice things to say about Drew on the ride to the dealership. We went in looking at either a Acadia or a Terrain, after realizing that the Acadia really wasn't what we were looking for Drew let us test drive a Terrain and we absolutely fell in love with it. From the moment I met Drew he made me feel like I was part of the family, I expressed to him that this would be really the first car I ever purchased for myself. I told him I was looking for a Cyber Gray Metallic color with a sun roof that was all wheel drive and had a V6 engine, Drew went out of his way to find the car which was less than a hundred miles away and went on his day off to pick the car up. If there was any negative thing I could say about our experience at GMC Naperville it had to be the issue with our trade in. We were trading in a 2007 Nissan Xterra with around 86 thousand miles and the trade in manager couldn't possibly underhand us anymore than he did. Thankfully with Drew's determination he got us a price that we were looking for. I can absolutely promise that we will be recommending Drew to our family and friends, and we will be back to see Drew in years to come when we are expanding our family.

srmsng

Apr 6, 2011

Sergio was GREAT! He came out to great us on a cold, rainy day and knew everything about the Acadia that we bought. He was very helpful without being pushy and I would highly recommned this dealership. Sergio was with us until the end and made sure we were happy with our purchase.

rpdrpd

Apr 6, 2011

Nick and Seville were very attentive, fair & honest - just what you are looking for in a salesperson. General Manager was very friendly and thanked us for our busines. We bought 2 Buick's from Nick and Seville and they did a great job. Thanks for the great job.

janetadcox

Apr 5, 2011

Having been a Saturn customer since Saturn started I was at a loss of where to shop now when I needed a second vehicle. After finding a car I was interested in online I contacted Village Buick and spoke to Steve Procarione. He helped to get me the car I wanted at a price I was able to pay. I found the customer service and overall buying experience to be great--everyone there was very friendly. We love the car and would recommend Village Buick to others.

Frank Mudrak

Apr 5, 2011

My experience with Village Buick was mostly positive. I think the salesman Tom Bertic did a good job of assisting without being overbearing. He was knowledgeable and easy to do business with. I was very satisfied with the price of the vehicle, as well. Since I bought the car two weeks ago, the service group has taken care of one issue that I reported and I expect that they will be equally responsive to a second issue I've encountered since driving the car, a 2009 Pontiac Vibe. All things considered, I would certainly look to Village Buick/GMC the next time anyone in my family is in the market for a new or late model used vehicle.

ralph rebacz

Apr 4, 2011

I had a great experience at Village GMC Naperville. This is the second time we purchased a vehicle from them and we were extreamly satified with the level of customer care. Sergio was our sales associate and he was fantastic. He bent over backwards to help us find the perfect car and price for us. He even dropped off a car for us to test drive over night to see if we liked it. I highly recommend this dealerdhip and most importantly our sales associate Sergio. He was not only friendly and patient with us but he was extreamly knowledgeable about the GMC Acadia. We are so thrilled with our car and also highly recommend the product as well as the service. Thank you Sergio for all of your help with this important purchase. Sincerely. Carolyn Rebacz

knobloch1

Apr 3, 2011

I am usually intimidated when I buy a used car, but when I started looking I went to Rory McDermott. He made me feel at ease and was really concerned with what I wanted rather than what he wanted to sell. I didn't feel the high pressure or uneasiness I felt at other dealers. I felt I could actually look and he was on my team. I am a HR Manager at another company and Rory's professionalism yet ability to bepersonable was impressive. I ended up buying just the car I wanted and was happy all the way from the buying to the service I received. I know this dealer will be successful with staff like Rory. Employees make the company! I will definitely shop their when I need my next new car.

eric-rebmarketing

Apr 2, 2011

Aurelio came into the middle of a difficult situation and saved the day. He was extremely knowledgeable about the car and its features; helpful without being pushy in making suggestions; and, came in at an excellent price. I would highly recommend Aurelio personally and the dealership in general.

cstory2

Apr 2, 2011

Sales:I have purchased 2 new cars from this dealership. My first purchased was a Buick Enclave in Dec 2009; and my latest purchase in Jan 2011 was a Buick LaCrosse CXS. Working with Andrew on both transactions was a great customer experience. Andrew was very pleasant, professional, and ensured I was comfortable with the vehicle and that the vehicle met my needs before even talking about purchasing them. I wished every sales representative in the industry had this attitude and customer focus.Service Department:I have had the Enclave service a couple of times now, and the customer service in the Service department is good. They are on top of any recalls, and are able to answer any questions / concerns I have.I look forward to working with the Service department until it is time to trade these cars in (I normally drive the cars to 100K miles before I trade it in), and when the time comes to purchase a new car I will definitely be contacting Andrew!

Roxann

Apr 1, 2011

I had gone to a few dealers in the last few weeks looking for a new car. Sergio Jimenez was the only sales person that followed up with me to see if we were still considering the Acadia. Because of his great customer service I leased my new car from him. He was patient with me answered all my questions, didn't pressure me and made me a deal that I could not refuse. This is a sales person and dealership that I would recommend to everyone.

CMatzen

Apr 1, 2011

I would recommend this dealership for the overall courtesy of the sales department and knowledge of vehicles. All of my questions are answered with ease and everything is done professionally. We keep coming back, as this is our sixth vehicle from Village. We always recommend this place to our friends and family and as a result, two of our family members have bought vehicles and a several of our friends have visited Village. We will always buy our vehicles here!

caryoung

Apr 1, 2011

I dislike having to wait for a price while the salesman goes & negotiates with his boss. Brian left once to get a price--didn't bring anyone back with him--gave us the price which was acceptable to us and then thoroughly covered all of the options that were available to us (add ons)--pluses & minuses of them and explained why. Brian Made it very easy to make a decision.

aburks

Apr 1, 2011

Aurelio was always very professional and willing to go the extra mile to help me find exactly what I was looking for. And although they currently have construction going on right now, it was still easy to get in and out. I will be referring my father to this dealership this month for his new purchase too.

soozy1213

Mar 31, 2011

This is the third car our family has purchased from Mark Oliver. He is knowledgable, friendly and very pleasant to deal with. After testing driving the vehicle I was interested in, he help build my new GMC to my specifications without options that I didn't need. I can't wait to take delivery of my new car!

Demekiya

Mar 31, 2011

It was hard for me to decide which dealership to go to because I have many barriers and challenges with car salesemen! A dear friend told me visit Mark Oliver at Village Buick-GMC in Naperville. What an experience!! Mark was the first person to greet me and his friendly and courteous character help to destroy the wall I had built up (over the years) about dealerships! Now, I tell all of my family, friends, and co-workers about the great customer service at Village. What I really appreciated about Mark is that he followed up with my husband and I after we purchased our SUV, to see if we had any questions or concerns. Please tell Mark, THANK YOU for helping us build trust in the automobile industry. Village Buick-GMC is a superb establishment that other dealerships should learn from.

bailey2009

Mar 31, 2011

my old car died suddenly and i have always liked the buick enclave for it's style and many upgrades. my sales person, steve procarione, was extremely helpful in getting me into the car i wanted THAT NIGHT! he had several cars ready for me to choose from when i arrived and even stayed nearly an hour past closing to make sure we completed the sale and i was completely satisfied. when i had some unexpected service issues, he not only became involved but also helped to resolve the issue. he even had my car detailed before i picked it up. i would highly recommend steve to anyone in the market for a new car. i know we will definately be buying our next car from him.sincerely,kara chiglo

eener59

Mar 31, 2011

I came in to work with Kurt on purchasing a new car. He was highly knowledgeable and steered me in the right direction. When I am ready to make another purchase I will come back to him to buy. I want to thank him his time and the way he took care of all my needs.

Brian Durham

Mar 30, 2011

I had the best experience at your dealership with Tom Bertic when I bought my new truck. He went above and beyond to make sure my family and I had everything we needed. He is the first salesman that followed up even on his own time to make sure our expectations were met. My home town has a GMC dealership in it, and they don't compare to the service I received at Village Buick GMC. When our budget allows, I will make Tom and your dealership my stop for a vehicle.I also met the General Manager Tom Kastrati, and he took the time to talk to me on several of my visits. I truly appreciate how he treated my family and I and want to congratulate him on his expert staff.Thanks,Brian Durham

kaminskyj

Mar 30, 2011

My wife and I had a great experience at Village Buick GMC in Naperville! Everyone was extremely friendly and willing to help. Their selection was great and they had a lot of options and choices to choose from. Brian introduced us to the GMC Terrain and we couldn't be happier with our purchase! I would feel comfortable recommending anyone to Village Buick GMC in Naperville, IL.

d.seraphin

Mar 30, 2011

This dealer took the "sting" out of buying a new car. They have destroyed the age old axiom of car dealers being from the nether world. Our salesman dealt mainly with used cars but found out answers about this new car and did not "fake it". The General Sales Manager greeted us with courtesy at the main entrance to the show room and helped us to make the monthly premiums reasonable. I would defiantly recommend this dealer to my friends and I will be back again.

Gina De

Mar 30, 2011

I was in dire need of a used car since my van was on its way out. I talked to Rory and told him I was through with minvans since I didn't want to lug the whole neighborhood around. He mentioned an SUV and knew I wanted a green car. He had a few on the lot for me to look at, and the ENVOY was the first one I test drove and the one I purchased. He was knowledgeable, kind, patient, and got me a great deal. I have kept his cards and given them out to friends. I recommend Village Pontiac to anyone who is looking to purchase a car. I never had real leather seats, nor a sun roof and I really enjoy the breeze and sun beating down on me. Thanks, Rory!!!

menze

Mar 30, 2011

On Wednesday, March 16th, my daughter and I went looking for new cars--not expecting to buy one that day. We told the Salesman Kurt what we were looking for, an AWD, and he found the 2011 Buick Enclave for us. Thanks to his expertise and good salesmenship we ended up buying it that day. I am very happy with my Buick Enclave.

Tango4033

Mar 29, 2011

Tom was the first person to come up and talk to me about what i was looking for as I walked around the lot. He came at me like a friend and not a salesman. Tom took the time to find out what my needs were and he and his crew got me the best possible deal i could get. The last place i purchased a car from was no where near as friendly as the guys at Village Buick GMC. I appreciate the work they did for me and I have already referenced them to someone who was looking for a car. Great Job guys!

tweedybird91

Mar 29, 2011

Village Buick GMC has been our dealership for over 15 yrs. Steve Procarione has been our salesman for all of our vehicles. We enjoy working with him and his understanding of the vehicles that we purchase.Jeff Brown and night shift Service Dept has always taken care of our vehicles. The late hours are a benefit to us as busy as many people are. They listened to the issues and treated us with understanding and respect. When we have had issues with the vehicles the night shift have it addressed and returned to us in a timely manner.

FLAWMASTER

Mar 29, 2011

I was in search of a truck and came across the Tahoe that Tom was selling online. I called him telling him i was interested in the truck, he put the truck aside for me to look at it. when I came in he wasn't trying to force me to buy the truck he was more concerned if i LIKED IT

Ermenita

Mar 29, 2011

My son and I went car shopping last week and visited about 6 or 7 dealers on Ogden Avenue in Naperville. He just turned 17 and needed his first car. After a while we noticed that it was a little hard to find a good car in our price range and my son was getting a little irritated with a couple of sales guys being a little too pushy. We were just about to go back home and give it a rest for the day when we drove in front of Village Buick dealer and decided to take a look at their cars ,after my son said that his best friend purchased his car there. We were greated very nice by a young sales person, Nick Hoxhalli and after we told him what we were looking for he told us to feel free and look around for a few minutes while he checks his inventory for a couple new cars they just got. A couple minutes later he shows up with a very nice sporty car that he took out of the detail shop and took us on a test drive. He was very friendly and nice and treated us with respect ( even though my son looks like 13 years old and does not look like he can drive) . We both loved the car and felt that Nick was being very honest so we agreed to go inside and get some ideas about financing this car. Nick told us that it would be a good idea to have both of us finance this car since my son has no credit this would help him in the future. We also got some helpful information from the finance person ( Azeem i think) and decided that it would be a good idea to drive one more time around the dealership. My son told me that he loved everything about this car and did not want to keep looking at other cars. We went back and talked to Nick again for a few more minutes and went on with the purchase. Nick made sure that my son was completely comfortable with the car and showed him how everything operates inside and out. The experience at this dealership was great and we are recommending it to all our friends and family.

Donnie89

Mar 29, 2011

I walked into Village hoping to by a car. Bill Aliu approached me and the way he greeted me I knew I was in the right place. I wasn't sure what I wanted to buy, but by the end of the day Bill helped me pick out a gorgeous 2007 Pontiac G6. He wasn't like other salesman who never have patience and just rush into deals. He was calm and took his time just to help me. I will be coming back to buy my wife a car and know for sure I'll be having Bill Aliu and my salesmen.

tpage

Mar 28, 2011

Buying a car can sometimes be stressful but my experience with Village Buick/GMC was painless. I was very pleased with experience during my recent visit to Village Buick/GMC. A special thanks to Nick Hoxhalli and his expert knowledge of the Nissan Sentra. Nick led me around the lot and I was sold on it even before I test drove it. If all car salesmen were like Nick, people would be less intimidated to go through the process of buying a car. I will recommend him and Village Buick/GMC to all my colleagues, family and friends.

Ggvaz1

Mar 28, 2011

My family & I visited your establishment in look of a new family vehicle. A gentleman by the name Sergio Jimenez greeted us. This gentleman listened to our needs very well. He was knowledgeable, professional, yet very down to earth when dealing with my children. We felt as if we belonged there. We would like to Thank Mr Jimenez for his warm welcome and making us a priority during our stay. As well as his accommodations for us not to be out in the rain.Thank you

trmollohan

Mar 28, 2011

It was the quickest sale of a car I've ever been involved in. We knew what we wanted, went in and got it! no back and forth....let me check with my manager....it was very pain free. the process of trading the old for the new was 30 minutes...the paperwork took about 45 minutes. easy friendly and fast

est1967

Mar 28, 2011

Our experience with this dealership and with Tom Bertic was exceptional. It was stress free and I felt Tom was honest. Tom and Seville worked with us to get us the best price that we felt very comfortable with. Tom showed us exactly what we were looking for. After we bought the car Tom showed us everything we needed to know. Also we have had a few more questions do to our senior moments and he was just as helpful as before we purchased. I would recommend this dealershipm to anyone, and we came from Arlington Heights (worth the trip)

wenkus77

Mar 28, 2011

Tom was honest and upfront with me and gave me a good deal on my car. It needed a gas guage to be fixed and he had it fixed for dealer cost, didn't cost me a dime. He also was good about washing it and topping off the gas tank for me which was a nice incentive.

Nwenckus

Mar 28, 2011

I'd recommend Jerry to all of my family and friends for providing a vehicle within the criteria I was looking for at an attractive price. Financing was easy and convenient and would definitely return! It was by far the easiest and most fun I've had in buying a used vehicle.

kertrina

Mar 28, 2011

My husband and I are very pleased with the outcome of our recent visit to Village Buick/GMC. We were in the market for a larger sedan and had been considering trading our mid-size luxury vehicle. Thanks to Phil Parker and his expertise knowledge of the Lacrosse, seeing all of its functionality and test driving it....we were sold. We felt extremely at ease in the buying process and working with Phil and will recommend him and Village Buick/GMC to all of our friends. This is our first Buick and we are VERY impressed so far with vehicles technology package, style, comfort, performance, size and overall price. We had been exploring luxury vehicles in this class and were most impressed with the Buick. We look forward to a long and positive relationship with Village Buick/GMC going forward.

abonic

Mar 28, 2011

Steve took the time to woek with us and get us the best car at the right peice for us. He was gwnunely concerned about our. Needs ans we will reccomend him ro everyone. We love our certified Enclave!! Village is great and Steve is an asset to the team.

sbrew8212

Mar 28, 2011

The experience that my son and I had at Village was positive in all respects, thanks to the expert assistance of Tom Bertic. He was diligent in making sure that we were given every opportunity to make an informed choice and followed up after the sale was completed. Fabulous job!

sandy.sandoval43

Mar 28, 2011

I came in on Saturday in the search of a new car. As soon as I got out of my car I was approched by a salesman. He greeted me and made me feel real comfortable right away. I told him everything I was looking for in a car. He listened and actually cared about my needs and not about breakimg my pockets. He seemed to really know hes product well (which i loved) he took his time to walk me threw every vehicle I liked and was very detailed about the product. I was very pleased with this dealership and with the great help I had. Thank you Tony!!

tonyoctane

Mar 27, 2011

Working with Tom was a pleasure, he went out of his way by being very detailed from the moment that I spoke with him. I finally got the vehicle that I wanted and Tom and his team went out of their way to get me and my wife the GMC Acadia that fits the needs for our family. We have a family of eight now not only are we riding comfortably we are riding in style!Thanks Again Tom!!!Antonio Barnes

bert1963

Mar 26, 2011

I had purchased a Envoy from Tom a few years ago. I traded the Envoy in to get a newer, smaller car, and to lower my payment. I got a real great deal from Tom and Asim the finance guy helped me greatly with lower payments. I also like the service department of the dealership. Thank you, Ed

stefne19

Mar 26, 2011

My husband and I recently purchased a 2011 GMC Acadia from Village Buick GMC in Naperville IL. We were very satisfied not only with our new vehicle but also the dealership. Our salesman Andrew White was very helpful and honest. He gave us great advise about color choices, interior choices, and accessory choices. He gave us various quoted prices on our vehicle and helped us find everything we wanted in a vehicle that was also within our price range. Not only was this dealership helpful in buying a car they are also accomodating to working families. There service department is open from 6:30 a.m till midnight. PERFECT for busy families. We would definately do business with this dealership and will take our new Acadia there for maintence. Thank you Andrew and Village Buick GMC.

wwalsh

Mar 26, 2011

Andrew did a great job of listening to me and what i wanted in a new vehivle. He then narrowed down the search based on my wants. He treated me veru fairly on my trade in as well. I would recommend him and this dealer to anyone looking for a pleasent, no presure, auto buying experience.Bill Walsh

rickhervey

Mar 25, 2011

My wife and I were looking for a great truck to pull a big 5th wheel camper and we found that truck at Village Buick GMC. We worked with Mark Oliver and the Village team our new GMC Sierra SLT diesel dually just arrived. We tested Ford and Dodge and for 2011 we just thought the GMC was the best choice for us given all the improvements for 2011.Many thanks Mark,Rick

jasimek

Mar 25, 2011

Outstanding. Found the car I wanted quickly and got a great price. Recommend this dealer. Salesman was helpful in locating a vehicle for me, and worked to get the vehicle to me when I wanted it. I would definitely go back to this dealership in the future.

lhhinric

Mar 25, 2011

Buying cars and trucks here for over 20 years. The best sales and service departments anywhere. Steve Procarione has been my salesman since 2001. Knows his products, and how to best treat his customers. Jeff Brown runs the night service department, and has always taken great care of my wife and myself. The entire service department at Village is the best around. I have all of my service work done there.

saranda

Mar 25, 2011

Some salesmen don't really care about anything but the money they make. Bill was very different, he was very easy-doing and helped me big time. He tried as hard as he could to negotiate with me to make a reasonable price that i would be happy with for my 2008 Buick Enclave. He was very patient with a wonderful personality. I recommeneded all my friends to buy a car from this guy because he knows what he's doing.

faithnurse

Mar 25, 2011

When I purchased a car from Mark Oliver at Village Buick GMC, he made me feel very comfortable and listened to what my needs were, most importantly cost, for purchasing a vehicle. Other dealers/dealerships I have visited have made me feel pressured, but this is not the case with Village. Mr. Oliver is an exceptional sales consultant! His service extends beyond excellence. He was very courteous and extremely knowledgeable about the cars.When it is time for me to purchase a vehicle for my son, who recently got his driver's license, I will DEFINITELy return to Village Buick GMC, and Mr. Oliver, for assistance!

kpheney

Mar 25, 2011

From the begining, Leval was very good. He listened to what I was looking for and did everything he could to match the right car with me. He is very friendly and engages the customer well. I would recommend Village GMC and Leval to my friends. It was a really good car buying experience.

john r reed

Mar 23, 2011

Between email communication and dealer visits I found Village GMC to be very nice to work with. During my price negotiation, which was exceptionally SHORT, I felt no undue pressure and was treated with respect by Matt and his manager. The paperwork process was also shorter than I expected. I would recommend this dealership and would also recommend buying a Buick Enclave. What a nice car!!!

amentrekin

Mar 22, 2011

I originally went to this dealership looking for a new SUV. When we arrived on the lot Brian walked out to greet my daughter and i immediately. He then asked us what i was looking for in a car and i told him SUV and big. He showed me some of the new big SUV's. He then gave me a price quote on a new SUV fully loaded. I was iffy at this point about the price but i was still happy with him but the price was a little more then i wanted to spend. He then asked if i would consider getting a used car. I said yes if there was an extended warranty on the car. So he started showing me A Yukon and a Tahoe. We fell in love with the Tahoe. The Tahoe was fully loaded and fit all of our needs but the dealer informed us we could get the Yukon which was a year older and was the basic model (they could add everything) for a better price then the Tahoe. So we agreed. In the end i got everything i wanted for a great price. I feel that the dealership wanted me to have the car i wanted and made sure i was able to get it with all the bells and whistles too. Overall this is a great dealership and I love Brian as a salesmen. I would definitely recommend him to everyone. This dealership wants to make their clients happy. Also I never felt pressured by Brian or the financing person, I just felt like they wanted me to leave with a car that I wanted and could afford. GO BRIAN!!!!!!!!

blessedwith1

Mar 18, 2011

I had a very wonderful experience. I went into the dealership to inquire the terrain. Brain Galloway took us out for a test drive and provided wonderful information on the car. I fell in love with the car. Overall The entire staff was wonderful.Thanks

brondar1

Mar 16, 2011

Both of the sales individuals noted above provided excellent customer service over and above what I have experienced at other dealers. They went out of their way to insure I had a great experience and worked to meet my time needs for delivery of the new vehicle and installation of the aftermarket dvd player. They also were always available as they embraced technology like email to stay in touch. If more dealerships had individuals like these fellas maybe GM would never had had to file for bankruptcy.

janetcampana

Mar 16, 2011

Took a test drive with Brian before we left on vacation. He followed up and when we came home we leased the Regal thru him. He has a pleasant personality and good people skills. We've dealt with this dealership for over 20 years. We're sure he'll do well with this reputable dealership.

Gtepe

Mar 15, 2011

Great buying experience, Phil is a pro. He made the car buying experience easy and as efficient as possible...couldn't be happier. I had several choices, and Phil helped me nail down the appropriate options quickly, gave me a couple of chances to test drive, and put together a very competitive lease.

lkocal

Mar 14, 2011

Are overall experience with Brian was great. He's knowledgable and friendly. He explained our options and helped us find the best deal to meet our needs. Everyone at the dealership was accommodating and friendly. I highly recommend Village Buick GMC and don't forget to ask for Brian Galloway!

jacortes33

Mar 14, 2011

Brian Galloway and Leval Evans friendly, professional, and provided top-notch service. Both men helped me with my lease of a new 2011 Regal. I am very happy with the car and would recommend working with either gentleman to anyone interested in buying a new Buick.

sophie07

Mar 9, 2011

We recently purchased a new vehicle from Village, our fourth in 8 years. We also recommended a close friend who purchased a new truck. Phil Parker and Village will continue to get our business as they have earned our trust. For us, there is no need to go elsewhere. We know we will be treated professionally and fairly. And if we need service on our vehicle, Village is open six days a week, five nights until midnight with free service loaners or shuttle service.

valerien1

Mar 9, 2011

I stopped by the dealership to test drive some cars. Brian was extremely helpful. He asked me enough questions to understand what kind of vehicle I wanted without being pushy. He was willing to help and gave me the information I needed to make my decision. His friendliness and customer service is to be commended. He really made me feel comfortable, and displayed the type of salesmanship that makes you want to come back. I would recommend this dealership to anyone shopping for a new or used vehicle. When you are there everyone treats you like you are special. When a General Manager like Tom Kastriti walks up to say thank you for choosing us, that is impressive. If you are shopping for a vehicle make sure to stop by and see Brian Galloway.

Patricia Hewitt

Mar 7, 2011

Mark was very knowledgeable about every vehicle I looked at. He was freindly and attentive without pressuring for a sale. He took the time to explain my new vehicles features long after the dealership had closed and never tried to rush me. Mark had to order a navigation system for me and called me to let me know the part was ordered and the anticipated date of arrival. I would highly recommmed this dealership to any of my friends and family.