Used Cars for Sale at Volvo Cars Silver Spring in Silver Spring, MD

A'Yonnika Johnson

Sep 16, 2021

I had the absolute best car buying experience over the weekend with Blaire, Justin and Eddie at Volvo. Blaire took his time and showed us the Volvo sedans. Being new to the brand, he taught me all about the safety of the vehicle and helped to find the perfect car for me that wasn't even out on the lot yet. Justin worked magic with the financing and Eddie's personality sealed the deal with safety advise concerning young kids in cars. I went to Volvo to feel safe about driving my family around and now I not only feel safe, I also feel like a queen with the added bonus of luxury.

Sunny Tummalapalli

Sep 23, 2021

When I was searching into buying a Honda Pilot, I came across Volvo Cars of Silver Spring. My overall experience with Jebbie Verghese was nothing but satisfying and rewarding. He is extremely knowledgeable in his craft. Never rushed the whole process and took time to answer each and every question in regards to buying my car, He was very prompt and helpful in directing me to other sales staff when it came to different aspects of my car buying process. He went above and beyond in providing me with an extremely rewarding experience. I give him 5 Stars. Fantastic customer service. Awesome dealership.

Dave Stoker

Jul 28, 2021

We are recently new Volvo owners and have been taking our vehicle for service at another area Volvo dealer where we purchased it. We came to Volvo Silver Spring in desperate need of air conditioning repairs in the heat of July. Our usual Volvo service wouldn’t see us for a week and I couldn’t let my pregnant wife ride around with no air conditioning in the DC heat. I spoke with Tanner in the service department and explained our situation. He was very understanding and accommodating. Tanner squeezed us in for the following morning, had our air conditioning system repaired, and our car returned to us washed and vacuumed all within 24 hours. I’ve come to expect great service from all Volvo service centers, but Volvo Cars Silver Spring and Tanner went above and beyond. We will be taking our car to Silver Spring from now on. Thank you!

Gabrielle Broadie

Jun 27, 2021

Had such a great car buying experience with Iris! She talked me through the process and even called to check in to see if I had any questions about the car. Really appreciate the service.

Jeff Dawson

Jul 19, 2021

My wife and I have had a car serviced at this dealership three times in the past few years. The first time was great. The second time, about a year and half ago, was an oil change. This dealer put a bunch of fine scratches in the paintwork but first denied it, then offered an apology. This month, the car was in for an oil change, recall repair, and a wheel alignment. Again, the dealer put a bunch of scratches on the car--a remarkable number--including a paint scratch through to bare metal. They argued the damage was already there, denied responsibility, but eventually offered to send the car to their body shop. They never offered any true customer service, such as giving a refund for damaging the car. Going to an (unknown) body shop would be a time sink and is very costly in terms of a person's lost time. I've been to many dealers and independent shops and have never encountered a shop damaging a car. Something is wrong with this dealer's processes. Why, when at Volvo Cars Silver Spring, was a sharp object dragged against our car, not once, but twice, at visits a year and a half apart? Attached are pictures of the latest damage this dealer caused.