Used Cars for Sale at Vatland Honda in Vero Beach, FL

bill

Oct 21, 2016

I started a search for a Honda in the Fort Lauderdale area. Then remembered a friend, Chris, that has been in the auto industry for a long time. She linked me up with Tom Aspromonte at Vatland Honda. We worked everything out on the phone, I drove a little extra, but walked into an environment that was relaxed and no 'drama'. Robin helped me with a service contract that fits my needs and expectations for longevity of this purchase.This was a refreshing change from my test drive locally where the whole 'pitch' was 'how do we get you into a car today' like I experienced in the local dealership. (The sales guy backed off but multiple emails and phone calls later, I cannot get rid of the sales pitches, surveys, certificates for savings, etc.)The experience with Tom and Vatland was a great.

Michael Zorc

Oct 20, 2016

Great personality, Jack Ponds He only shows me what I ask for, Seems to know the vehicles from top to bottom. This is our 4th Honda, I guess that mean we are a "Honda" family

Peggy Jane

Oct 14, 2016

The Vatlands and Jacques made it so easy and comfortable to lease a new Honda.No pressure approach, friendly, helpful. Answered all my many questions with ease and patience;)Thank you so much Jacques! I highly recommend Vatland Honda to all!Peggy H

dianne2016

Oct 11, 2016

Bill was courteous, knowledgeable, patient and I sealed the deal with him and I am sending him every customer I can . I am looking forward to dealing with him in the future

Rios10

Oct 1, 2016

Hello,Tom Aspromonte was the best that could have happened to me throughout my experience at Vatland Honda! As a first time dealership customer, I remember feeling nervous right before my appointment with Tom. I am beyond surprised. There is no room for negative comments. He made me feel at ease from the start and I really felt like it was important for him to know that I was happy and above all comfortable. What really helped was the way he organized his time with me. From the test drive to the paperwork, we went step by step thanks to Tom. Without him, I would have never made a decision. He explained the many features that I had no clue my car has. He also explained my loan information in such a way that is not only convenient, but a great deal. All in all, I can sincerely say that all of my expectations have been surpassed. I will recommend Tom to all I know, confident without a doubt, that he will make not just me, but everyone, feel at home. Thanks Tom and Vatland Honda staff!

KA1SM

Sep 30, 2016

I have know Vatland Honda for many years and this the 4th car purchased from them.There sales and service are the very best.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

RockyRed1

Sep 25, 2016

Ed listened to my needs and wants and took me to the car that fit my budget and desire! He truly had my best interest at heart and did not try to up-sell me. He and the finance manager can truly be trusted and they will have my business in the future as well as my friends! I never had a car salesman that I felt I could trust bu Ed changed my impression of what car salesman are like! He even hugged me, helped my clean out my trade-in, offered me lunch and truly exceeded my expectations!!

onelove1

Sep 23, 2016

Thanks for nothing Vatland! I purchased a used car six months ago along with a $2400 extended warranty. This week I had to make $1900 worth of repairs to the car. The warranty company and the mangers at Vatland called it "maintenance". I trusted Vatland to sell me a reliable used car. I am a single mom and I work two jobs. The need for a reliable car that I wouldn't have to make expensive repairs on is the reason I went there in the first place.

margo1

Sep 19, 2016

We leased 2 cars and purchased a motorcycle so took much longer than a straight purchase but Tom Aspromonte made it a great experience, even coming in on his day off and staying late to make sure we were taken care of. He was patient with showing us how to operate the cars. A wonderful experience and we would definitely recommend this Dealer and Mr. Aspromonte.

JPvano28

Sep 15, 2016

Excellent service ! It was a pleasure! Tom was GREAT!!! The car was prepped and filled with gas, all with in a couple of hours! All car dealerships should learn from Vatland Honda!

Happy Cobra

Sep 15, 2016

The dealership was outstanding and delivered the quoted price as promised. We wasted hours with the other corporate dealer down the road that was closer to us. Take the trip to Vero and deal with professionals who take care of there customers. Jack was a gentleman that went above and with his service. Robin, our business manager, was detailed, friendly, and efficient. We will be back!!!

Janiedelaney

Sep 14, 2016

From the first test drive through to the final wave goodbye as I drove out of the dealership....this was a great experience.Tom Aspromote was a great ......hmmmm.....salesman just doesn't fit.....he is a new friend. He is knowledgeable and made this experience a treat. I love my new Honda!#ridinghappy!

Ed

Sep 9, 2016

The lot have a extensive variety of models,the manager and the salesman were very professionals.the deal was easy ,fast and fair..Really a good experience buying in Vatland

deels1

Sep 8, 2016

it was a great experience every one was friendly, helpful and pleasant. The salesman , Ed Murphy made the purchase real easy and we are real happy to have found Vatland Honda to be an outstanding dealership.

HondaBuyer

Sep 5, 2016

Saw a vehicle advertised online. Visited the dealership and was able to purchase the vehicle quickly and for the price advertised online. Staff was very helpful and responsive.

SandyA1954

Sep 3, 2016

Tom was professional, friendly, & not pushy (as with some dealers), and it was a wonderful experience! We will refer him to our friends for sure. Thanks for hiring a perfect fit for your organization! You scored BIG TIME when you hired Tom!

Cheryl59

Aug 30, 2016

Brandon was great to work with. I don't like sales people that are in your face, and Brandon was not like that. There were some scratches on the vehicle and Brandon was right on it and we were able to get it fixed. I would most definitely buy another vehicle from Brandon.

Susan M

Aug 23, 2016

Straight forward, no pressure, no games. Overall an excellent car buying experience form start to finish. Everyone I dealt with was patient, professional and helpful.

LysaCoilton1

Aug 23, 2016

As a women and first time buyer it was the BEST experience!!! Joshua Rivera was amazing he definitely made the process very easy and fun. I felt very comfortable didn't feel pressured into buying anything, they knew exactly what I needed and what was best for me. I walked in and left with a awesome car. Thank You!!

marty

Aug 19, 2016

IT WAS JUST A WONDERFUL EXPERIENCE AS A WIDOW I THINK THE WORSE OF SOMEONE TRYING TO SELL ME A CAR THIS WAS SO DIFFERENT I WASCOMFORTABLE AND TRUSTING OF BILLHE NEW EXATLY WHAT I NEEDED AND IN MY PRICE RANGE HE WORK AL MORNING ON THE SALE I NEVER EXPECTED TO DRIVE OUT OF THERE WITH A SAFE AND COMFORTABLE CARTHERE WAS NO PRESSUREING FOR A SALEJUST DOWN HOME HONESTYBILL GREEN THEN ON TO THE NEXT STEP THEFINANCE MAN AGAIN JUST PURE HONESTY NO PUSHY PRESSUREING AND FINALLY OUT IN THE GARAGE AGAIN EVERY ONE WORKING TOGETHER THOUGHT I WAS THERE FOR 4 HRS BUT I WAS OUT IN LESS THEN 2HRS AGAIN IT WAS SUCH A PLEASURE TO HAVE SUCH NICE PEAPLE AROUND WORKING FOR YOU AJOB WELL DONE AND ID GO BACK AGAIN AND AGAIN AND WILL SEND OTHER PEAPLE THERE MARTHA PEASE

Jazzguitar52

Aug 18, 2016

Tom Aspromonte helped us with our new CR-V and he made the process easy. We were at the dealership to have our Accord serviced and started looking at CR-V's because my lease was going to be up in two months. Tom told us that we could turn the old car in early and get into the new vehicle right away. He found the vehicle we required on the lot and we took it home that day. Tom was very cool, informative and not a pressure kind of guy. He wanted to help us find the vehicle that we wanted, not buy whatever they had on the lot. We like that. Go ask for Tom Aspromonte.

Gerry

Aug 15, 2016

My husband and I had a great experience dealing with Tom Aspromonte when we were looking for a new car. Tom was helpful from start to finish and we left with a beautiful new accord.

Impressed customr

Aug 14, 2016

Let me tell you a story: A while ago Tom Aspromonte and I tried at Vatland Honda and I tired but failed to negotiate a purchase. Tom was extremely apologetic we shook hands and went our separate ways. The other day I was standing in my front lawn and a vehicle drove slowly by it stopped and the window opened and Tom waved and smiled. He was in the neighborhood and recognized me and stopped just say Hi. The fact he remembered me was impressive but the fact he stopped just to say hi, no ... sales pitch, no ... I see you still have your old car, no ... you should stop by so we can talk, he wasn't even running for public office. Just Hi, how is the family? I was so impressed with his friendly attitude that a few days later my wife were back at the dealership and purchased a new Honda Odyssey. Honestly I got a deal I didn't think I could, or would get. Thanks Tom

Rachelmalderman

Aug 13, 2016

Best experience we've ever had buying a vehicle! Tom was so gracious and answered all of our questions and made this process fun and memorable. I will definitely come back to visit Tom to purchase our next vehicle!

mz

Aug 12, 2016

From the first welcome, to listening to MY concerns and objective of what I was looking to purchase to understanding and informing what would meet MY needs I knew that I found the right salesperson!! Then the consideration I was shown by assistance to my husband I REALLY knew I had discovered a FANTASTIC person at VATLAND .. Thank You Jacques!!!!!

rzoehrer

Aug 11, 2016

Eddie Murphy was great and a lot of help after the sale. Great place to buy a car. Looking forward to working with the service department.

Bubba

Aug 10, 2016

My experience started with Melinda Stevenson and then Joshua Rivera came in on the scene, what a sales team. Fun to be around informative and very caring. Then the sales manager Christian whom I think was ready to give me the car just to get me out of the showroom he was awesome very friendly and professional. Can't say enough about this group of people

Hilda2245

Aug 9, 2016

It's was a pleasure to purchase my car here. They were like the days when sales people took the time to find out what you really needed Thanks to Bill Green

nancy1967

Aug 7, 2016

It was my best car buying experience so far. Everyone was polite, attentive, informative and respectful. I have always disliked the whole car shopping thing but this has definitely changed my opinion of it!

kevin.py

Aug 2, 2016

As the title says, this was by far the best dealership experience I've ever had. No hassle, no pressure, nothing but a pleasant experience. Working with Tom Aspromonte was great. He was patient and professional as my wife and I took our time looking at the different Odysseys on the lot. We left with our new minivan and absolutely love it. Even the finance process was great. Tom even called us a few days after we got the car to make sure everything was going great. This is the first time I've ever heard from a salesperson after the deal was completed. I highly recommend Tom and Vatland Honda to anyone shopping for a new or used car!

mitchdonna

Aug 2, 2016

I was looking for a specific car at a reasonable price. I called My salesman, Jacques Pons, the day before my visit with what I wanted.He had the exact car waiting for me the next day. His proposed price was a little less than I had planned to spend. I immeidietly accepted his proposal.My wife and I are retired real estate brokers so we know all about selling.Meeting a customers need is the best form of selling.

Cherob

Jul 25, 2016

We went in just to test drive a Honda Accord and left as owners! We had used the service department with our previous Honda Civic and were very satisfied. When we began the process of looking at new cars we went back to Vatland because of our good experience with the service department. Our salesman, Tom Aspromonte was friendly and very professional and helped us get the deal that worked for us. He was helpful explaining all the details about our new Accord. We are very happy with our purchase and definitely recommend our salesman Tom.

Jing

Jul 22, 2016

Jacques is very friendly,professional and good salesman .I am happy with my new pilot!!.It is very nice place to purchase the new car there.

Car.1234

Jul 21, 2016

My experience on buying a car from Vatland Honda was very good. Tom Aspromonte was very helpful .He explained everything and I love my New CRV.

mags

Jul 20, 2016

Went in to test drive the new Pilot and liked it. Tom Aspromonte was our sales professional and very nice to work with. He was not pushy and was able to help us get the deal that made us comfortable. I just went back today and had my tow package installed and it done quickly and professional.

Michael Zorc

Jul 19, 2016

Gave me numbers that were the same when it came to signing papers. Knew the product we were looking for. Jacques seemed honest and not full of it.

Newhondaowner

Jul 18, 2016

Ron Perez made buying my new Honda Pilot a great experience! He took the time to show me all my options for the vehicle, and patiently went over all the new features my vehicle has! I am loving my new car!!

SeniorPair

Jul 18, 2016

Our 2004 car had become unreliable, so we'd searched the dealers in or near Vero Beach. Hubby was upfront about not making a snap decision. In spite of that statement, a few car salesman were left angry. We decided to keep looking for a reasonably priced vehicle to fit our budget. That's when we met up with Jacques Pons at Vatland Honda. He thoroughly explained EVERY detail--was so patient with us old fogies. He came up with a one owner used vehicle that I thought was perfect. The papers have been signed, and they will have the car ready in a couple days. In the meantime, they provided a very nice loaner. My hubby and I are quite pleased with the way they treat us customers.

Barb W.

Jul 18, 2016

I recently visited Vatland Honda and was once again impressed with the courtesy of the entire staff. This was my 3rd visit to the showroom to lease a car but my first as a single person. I was very thankful that I had Tom Aspromonte as my sales representative to guide me through the process. Tom is friendly, very professional and extremely knowledgeable. He listened to what I wanted, offered suggestions, and thoroughly explained the different car features and financial options. He patiently listened to my questions and helped me choose the Honda Civic that was suitable for my lifestyle. After I made my final decision, Tom and Dave Farewell made certain I understood all the features of my new car and the leasing program. I'm very happy with my Civic EX. Tom is an outstanding sales rep at Honda and I will continue to recommend him and Vatland Honda to my friends.

Jennifer Edwards

Jul 17, 2016

There was nothing less than superior service the moment I stepped into the dealership. Tom Aspromonte who assisted me with my purchase made sure to explain each step in the process so I understood everything that was going on and answered thoroughly any questions I had concerning my vehicle and purchase. He took his time explaining the difference of each model of CRV's that I was looking at and made sure I got the features I wanted. I would recommend him and Vatland to anyone in need of a new Honda.

Liszg

Jul 16, 2016

It was such a pleasure to lease a Honda Civic from Vatland! Tom, whom was my sales representative, was outstanding. He took his time to explain everything, from leasing to explaining the features the civic has. He's a very friendly person that wants nothing but the best for you. I love my civic! I highly recommend seeing the salesman, Tom, and Vatland Honda!

Amandac15

Jul 12, 2016

Jacques was my sales representative. He was very knowledgeable about the vehicle (accord sport), took his time to show the various features, and was very professional. I am confident that he worked diligently to get me the best possible deal and I am obsessed with my new accord! David in finance was very friendly and professional and was very thorough in explaining different financing options. I highly recommend this dealership given the level of expertise, professionalism, and friendly atmosphere.

howardt70

Jul 8, 2016

iI had a very positive experience with vatland Honda and my sales person Tom Aspromonte who explanded every thing about the car that I was looking for and help me make the wright decision with no pressure . I thank you very much . and I will recmoned you to my family and friends, howard teicher

Touring Enthusiast

Jul 7, 2016

What an exciting experience to have purchased an automobile from Vatland Honda! The staff and facilities are top notch......The service second to none....the fairness, honesty and sincere approach to customers, superb! I already have highly recommended them to my friends and will continue to do so. Tom Aspromonte, my contact person, is simply THE BEST!..... Genuinely interested in me as a person, not just a potential buyer!

Phil Y

Jul 6, 2016

Jake Kelley--excellent experience working to buy new Honda Pilot with Jake.Would highly recommend! This is the second vehicle I have purchased from Vatland.Phil Y

Laura K

Jul 3, 2016

My experience at Vatland Honda was very pleasant. I had been looking at most of the dealerships in town, and the salesman, Jaques Pons, who worked with me was extremely patient and helpful . He took the time for me to find a car that was right for me.

Marion Edridge

Jul 2, 2016

I was very happy with the service that I received from Brandon. I like the car very much. I went on a fairly long trip with it and it performed very well.

Shakera Maragh

Jun 29, 2016

Tom is a great person, not just a salesman. He treats you like family and looks out for your best interest. I bough my first car from him a year ago, and he was there with me every step of the way to make sure I get the best deal out there. This year I wanted to upgrade to something bigger. After being turned down from another salesman, while Tom was away. Tom contacted me upon returning to work. He did a great job with Mr. Staples and their manager to ensure I get the best deal, within my payment range. I can't say more about this service than its the best ever. My second time at this dealership and never been disappointed with Tom. I would definitely recommend this dealership Vatland Honda of Vero Beach and their best Salesman-Tom Aspromonte.

Chris

Jun 26, 2016

I had to special order two rear tires for my carMade an appointment for Saturday at 9:00Arrived on time, the car was checked in for what I expected to be no more than an hour (replacing two rear tires)Finally got out of the dealership at 11:30. Service was amazingly slow, and the got the excuse that it took two technicians to change the tire. What BULL!

Rebekah Stark

Jun 22, 2016

My husband and I had already done a lot of research online previous to starting our actual search so we knew we either wanted to stay with ford or get a honda. we're starting a family so a small suv was what we wanted - the crv or the hrv. AFter a bad experience at ford, we went ahead to honda to see if they could salvage the day. within an hour we had driven both cars and all of our research had been confirmed. we asked our salesman Jake Kelley to see what the numbers looked like if we put what we wanted down and leased for 3 years. 5 minutes later detailed numbers were in our hands that were far better than we expected - and got us the crv we wanted instead of the hrv we would have settled for. The next day Jake came and picked us up at our house - my husband doesn't drive so we needed a ride to the dealership to pick up our new car - in the actual car we were buying. An hour and a half later we were home with our phones already synced to the car, registration done, and the car was listed on our insurance! perfect!

rose772

Jun 21, 2016

I would definitely recommend this dealership. Professional and courteous environment. Everyone was friendly and taking the extra step to make sure I got the car I wanted. Tom made this experience one of a kind.

Shelby Jim

Jun 12, 2016

Received price of car, which I felt was good. When told them had a trade, they up there price!of what they were giving me for my trade ! That's called working the "NUMBERS". An Insult to my intelligence. I like many, do my homework before buying anything. I belong to three different car clubs.( Sheby America, Mazda Speed, & Corvette Club of America). I know what my car is worth, before I walk into a dealer. I told them " You said the car I was looking at was this price. Why didn't you tell me the price of the car with "All Your Dealer Add On's", when I asked ? I (We) know, because you thought I would by the car for the "Original Price". Maybe because you really didn't want my car on a trade ? So, let's work the numbers. This guy looks like a goon. I have bought cars from Vatland before. And have had all my other Honda's serviced there as well. My secretary , has also bought three Honda's from you people. As a business man in Vero Beach for more than 25 years, l like doing business with my local businesses. I will continue to do so as long as I'm treated fairly. You have lost my business, thanks to your "numbers man". Sorry Lon ( Service Manager)

JOHN BINKLEY

Jun 9, 2016

Bill Green was wonderful! I was a first time buyer and didn't really know what the process was going to be like, but after a couple of minutes I felt comfortable and new I was in the right place. Bill knows his products and was able to find a perfect fit for what I was looking for. Bill is great with people and I highly recommend any interested in buying a new or used vehicle, seek him out. I also worked with David Farewell in the financing department and he was able to get me an aggressive interest rate and was pleasant from start to finish. I had a great experience at Vatland Honda and will be recommending and returning to purchase another vehicle when the time comes!

Judi Neville

Jun 8, 2016

We loved Tom Aspromonte! Very professional and courteous but also a likable guy who tried to make the process as painless as possible, Recommend highly!

Emmanuel morales

Jun 6, 2016

I found them through the true car app and after some fun negotiations we came to a price we both enjoyed was actually my first time doing it this way and they were very patient and up front .....I've pretty much told everyone I know about them and hopefully they will be there soon to look at the car too

ro's truck

Jun 5, 2016

Excellent Experience at Vatland Honda" - Good experience at Vatland Honda Jacques Pons was my salesman and I could not ask for a better sales person. Jacques spent a lot of time with us. First getting the deal done. Then taking time to pick me up at a car rental office. Jacques was exceptional in sharing and instructing us on how to operate the devices in the car. I highly recommend not solely shopping at Vatland Honda but asking for Jacques will change your opinion on car dealerships and the purchase of a new vehicle. I will Jacques all 10's on his rating.

Unhappy Mama

Jun 4, 2016

Can I give a zero star rating? I would! This company is who we used when looking for a new car. My husband had been speaking with Jake Kelly for 2-3 weeks. He said he thought he got the best deal and they gave us the most for our trade in. We went up there and the minute I met this salesman, I did not like him or get a good feeling from him. He basically wanted us to sign the papers for the car, sight unseen, and no test drive. Are you kidding me??? So we told him and he looked put out. He said how he got the car "all ready." All ready for what?!?!? Really? So we went for a normal test drive and (let me be honest, I was so happy with my old car, did not want a new one, hubby really wanted a new car, so I gave in, so I may have had some hesitation, needless to say) well we ended up saying ok to the car. Did the normal paperwork etc...I started feeling a little better and we left our old (awesome) car there and drove away in the new one. We drove for about an hour to our family's house for a Memorial Day celebration. We stayed for maybe 2 1/2 hrs and the car wouldn't start. Despite many people assisting and many cars to help try and jump start, car wouldn't do anything. How frustrating - we are past our kids bedtime, 30-40 min from home. We didn't know what to do, so my husband called our salesman and it went to voicemail, unable to get anyone on Memorial Day weekend (awesome). We even tried the Honda service and they were going to come, so should we wait? And this is when the hesitation started seeping in. A brand new car can't start off the Honda lot? Bottom line: I DON'T WANT THIS CAR!! So then I said well I don't want Honda service to come, unless they can bring back to Vatland Honda. The Honda service would only tow to closest Honda dealer and that isn't what I wanted. Let me tell you we didn't know what to do. This felt like a lemon of a car. The next morning we spoke with our Vatland salesman and Honda service and car was towed to closest dealer. My husband continued to speak with our salesman and tried over and over to tell him we no longer want this car. Again it being Memorial Day weekend he said there wasn't much he could do. We asked to speak with someone that can and he said they have a manager on duty but "he's with a client," then next time "he's on the phone." I took over the phone call and got frustrated and stressed and he gave me so much attitude it put me over the edge. Let me also say, throughout all of this there was not one apology, "I'm so sorry this happened"...nothing of the sort. Just kinda "can't help you, let me off the phone"...crap. So I requested that the manager call us back within 30 minutes. So after 45 minutes, we realized we were not going to get anything resolved unless we drive the hour to the dealership. We got there and everyone seemed to hear our story and a separate salesman did apologize for what had happened. **That was the one and only apology we received, nice huh? **So needless to say I requested to NOT see our salesman ever again and that we were just there for the manager, Tony. When we finally spoke with him, no apologies just words of what they did right, blah blah blah...I again had to be strong and told him we no longer want this car, he would only say that when you drive car off lot you cannot bring it back. (I had heard you have 3 days) Then he stated that it would have to be the General Manager (David Vatland) that can assist us in that decision. He works Tuesday but only until 4-4:30 and we both work an hour away and have two young children. My husband did get him on the phone and all he said he would do for us was a Outback Gift Card for our trouble. Really?? That's it!?!? WE DON'T WANT THIS CAR!! I got so mad at my husband (I apologized to him later) and realized I should have been the one to talk, I'm a nurse and to talk on the phone at work is hard to do. I tried other options but we are stuck with a car that is probably fine, I did want a different car since this one couldn't last 6 hours with us. I would have appreciated kindness and understanding and support and someone to work with us. We have since called GM (David Vatland) and have not heard back. Typical of Vatland, now I see. I will educate people about this horrible dealership from beginning to end, I will tell friends, family, coworkers (and I work in a hospital), anyone that will listen: pick another Dealer, there are so many!! Don't go to this one!!! They basically ruined our buying experience. Purchasing a new car can be exciting and fun and they ruined that for us over and over...through and through. Never again. **My husband wants to make sure everyone know that HOW they handled this WHOLE situation was very unprofessional, **poorly done Vatland.

Patriot88

May 31, 2016

Our salesperson Jake Kelly and supervisor Christian Guyer were excellent, they explained the entire lease options to us. Made us feel very welcome and answered all our questions.

Cweaver

May 26, 2016

I had a great buying experience. I would come back here and work with Tom anytime I'm ready for a new car or recommend him when i know of anyone shopping for a car. He took the time to make sure I made an informed purchase decision.

Lopez

May 24, 2016

My experience at Vatland Honda of Vero Beach, FL was excellent. Our salesperson was very helpful and patient. Answered all our questions and was very knowlagable. Would definitely recommend anyone to go there for a new or used vehicle.

ericarigaud

May 23, 2016

I have been to alot of dealerships and talked to many people but vatland on honda was the most "home-y" and good experience I've had. They make you feel comfortable , are not too pushy with you and help you understand everything you're getting / buying. I love my new car, and a special thanks to Ron Perez for helping me out and bearing with me!

magpie54

May 18, 2016

I had a great experience with Vat land Honda I purchased a Jeep Patriot 2008 on Friday and everyone was so nice an accommodating to us .Best experience I have ever had when purchasing a vehicle !painless and worth my time ! Thank You again

Stncy7

May 17, 2016

My wife and I are on the verge of making a move. This move will be where NOT JUST ANY CAR will do. We came to Vatland Honda on a Saturday afternoon after seeing an older model Honda at a supermarket near our home. We were looking for an all wheel drive (AWD) car that would be very useful to where we are going. We walked onto the car dealer's lot not knowing but knowing we wouldn't be by ourselves very long. After all it's what we come to expect when you walk onto a car lot. Anyone worth their hire should be attentive to those that do come around for they are not there to waste time. We met a very impressive "young" man (Tom Aspromonte) that cordially introduced himself and us to him and not beating around the bush asked what we were looking for. I told him my experience in the parking lot and told him we need an AWD vehicle and wanted to know if Honda made them and if they had any on the lot. He took us to a pre-owned car after clarifying whether or not we wanted new or used and the car was somewhat hidden in the corner of the lost with another car blocking the view of it. The long story short: We drove it home that day! It's exactly what we wanted. Was it the best deal that could be made? I'm not a "tire kicker" and neither is my wife. I'd bought a Honda from Vatland Honda before and WE loved it. We hated to let it go. But it served our need at the time and now our need had changed. I had to trust Tom and I do. I'll buy again from Vatland and I'll look for that young man to be my mediator. I hope he stays young.

Andy W

May 17, 2016

Went into Vatland Honda expecting the regular sales runaround. Then we met Tom Aspromonte, an actual honest and straight forward salesman. He went out of his way to get us the deal we wanted. This is the best we ever felt after we made a new car deal. We would not hesitate to deal with him in the future.

daisy123

May 16, 2016

The dealership was spotless. All staff were kind and helpful. My salesman was very knowledgeable about the vehicles, low pressure and injected our conversation with humor. Being a woman I usually feel intimidated by the "car buying - male environment". Not so at this dealership. Jacques Pons, my salesman, made me feel very much at home.

llaing

Apr 30, 2016

Ron Perez went above and beyond to help me buy a used car. He was the best! I felt safe. I could trust him to get me the deal I could afford.

rose316

Apr 29, 2016

I have been dealing with Vatland Honda since I moved to Florida in 2003 and have purchased at least 4 vehicles from Vatland. I continue to use Vatland (even though I have another dealership much closer to my home) because they have always been efficient, honest and straight forward. I have always walked away feeling that I was given the best deal possible. I dealt with Tom Aspromonte on my most recent purchase of a 2016 Honda Accord. He was helpful, positive and a pleasure to work with. I would recommend Vatland Honda to my friends and family.

Bob m

Apr 28, 2016

TOM WAS THE SALESMAN I HAD WAS A GREAT GUY VERY HONEST VERY LOWKEYED AND DID EVERY THING IN HIS POWER TO MAKE MY WIFE AND I VERYCOMFORTABLE BEING AT THE SALES DEPARTMENT. NO PRESSURE SALESPITCH JUST A NICE QUIET TONE AND ENJOYABLE PERSON EASY TO TALKTO. I WOULD ABSOLUTELY TELL MY FRIENDS THIS DEALERSHIP AND TOMARE VERY FRIENDLY PEOPLE TO DO BUISNESS WITH////////THANKS BOB M

Bam

Apr 27, 2016

The service I received was great. The salesman Ron Perez very professional and and spot on. He got me a car I wanted. Just over great service. Thank you

jackofalltrades

Apr 27, 2016

Eddie Murphy was our salesman. He was very friendly and tried to get us everything we wanted in the car. We chose a Honda Pilot. he went all out to please us. He knew I didn't want a black interior ,and I had to have leather seats. He found one that matched our wish list. We are enjoying our new Pilot, even though I still haven't figured out all the buttons yet

Gretchen

Apr 18, 2016

I had been shopping for a new car for a while and been frustrated by my experiences at other dealerships. When a co-worker recommended that I go to Vatland I check out the cars online and did my research. By the time I stepped foot on the lot my mind was made up. Ron Perez, the salesman, answered all of my questions quickly and honestly. He also respected my time and budget. David Farewell explained all of my options without industry jargon and a long drawn out shell game. David made it clear what I was getting into and made the finance experience easy. From start to finish the transaction was painless. I highly recommend going to see Ron at Vatland should you be in the market and want excellent service and value.

aura1982

Apr 16, 2016

Great Service even though I was a pain about the color of the car I wanted. They were patient and willing to locate the color. I didn't leave with the color but was still satisfied

Tangotash

Apr 15, 2016

Overall, a friendly welcoming atmosphere. Very efficient and thorough. I was in and out of the dealership within 2 hours with keys to my new vehicle. This is the second d time I've ever purchased a car from Honda and am a customer for life. I will be back in two years for an upgrade. Exceptional service and highly recommended!!

pleased as punch

Apr 12, 2016

After 25 years of driving a Ford Explorer I moved "out of the box" to a Honday Pilot. I know I will love It and love dealing with Vatland.

Lantz4

Apr 8, 2016

This was the fourth Honda. we have purchased at Vatland and we have been very pleased each time. It seems they are dedicated to making you happy and they treat the customers with respect.

Bryan P

Mar 31, 2016

I moved to Vero Beach three years ago from Georgia. I had purchased a Honda Element 2007 from CarMax in Atlanta 2012. Vatland Honda service department has been unbelievable in their care and maintenance of this vehicle since the move. Well earlier this week (March 29-31, 2016) my wife and I started to talk about trading in the Element for a Pilot. We checked the CarMax site on Tuesday night since I had a good experience when purchasing the Element. We talked about five we were interested in. Just before turning for the night I stated why not look at the Vatland site since they would be the folks to service the new vehicle.So on Wednesday I looked to find a couple there we would like to see. While the Vatland's site I requested estimate on the possible trade in value of the Element. I filled in the questionnaire (real easy and simple). I also added in the notes that I would be in the service center on Thursday morning, 8 am to have a window fixed. So I arrived and was sitting in the waiting room when I observed one of the sales staff with clipboard looking over and in the Element.. Less than an hour I was down and back out doing other errands. I got a call from Vatland sales about my request for a estimate. I made a 2 pm appointment to stop and and see what they had to say. Once I arrived I was met by Jacques Pons, Sales Consultant. He took me out to the available Pilots and we chatted and he went to get a set of keys for a test drive. The drive and vehicle were GREAT, a 2015 Certified Pre-owned Honda Pilot. Now I figured it would be at least a week or two before we got everything looked at the various dealers, so I was not in a big rush. No pressure, hype or arm twisting took place, just conversation with Jacques, a fellow who seemed like a old friend. I had planned on taking money out of savings to pay off the Element to make any trade in bearable. I had a figure in mind what we would pay for the right vehicle, (low mileage, not too many extra and a ball park for total cost). Well Vatland Honda, Jacques Pons and the rest of the sales crew BLEW MY SOCKS OFF with everything they offered, trade in, price tag and on a PRIME model with way more bells and whistles that we need (but love to have). Needless to say in about three hours time, I now have that 2015 sitting fully registered in my driveway. I still don't believe it happened or how they managed to make such a fabulous deal. but they did. I loved the service department but can add that the sales department is the best I ever have dealt with EVER. on a scale from 1 to 10, they get 15 THANK YOU!

Marwin57

Mar 23, 2016

Will not ever go back to Vatland honda. From the beginning with Brandon Stone, he told the tires were new and found out later that the tires with 36,000 miles old. He did the car transfer from the old car to the new while I was in the finance department never asked for permission. Found a lot of things missing out of my car made several phone calls and nobody calls you back finally had to go in there after I found a cracked headlight and I was told that it had the 120 point inspection. Wrong again they ordered the lens headlight and had it installed and found another broken bracket in the back end of the car. Realized my car wash money was missing and after the repair was done was handed a bag of change filled with nickels and pennies from Brandon. Eas told this was my change. My car wash money was all quarters. At this point, I was Furious wanted to talk to Dave Vatland was told by him he was very busy but I told him I would wait told him all the issues and he sat there with a grin on his face and didn't seem to care at all he looked straight at me and said you're not getting new tires. THIS is the last time me or my family or friends or clients will ever use this dealership I want everyone to know how badly I was treated and how unprofessional the dealership is.

Elaine

Mar 21, 2016

I bought a 2016 Honda Civic. Tom was very friendly and helpful but no high pressure. I feel it was an overall good car buying experience and I paid a fair price.

Rich

Mar 18, 2016

Salesman explained all features of car and answered all questions. When it was determined that the exact car we wanted was not on the lot, they located and delivered one from another dealer.

Media

Mar 17, 2016

I visited vat land Honda to get my new car. Was a success. Best dealership in town. The sellers are kind and respectful. I love Vatland Honda. Ron Perez is the best in Vatland Honda vero beach!

Ernie & Diane Robbio

Mar 14, 2016

our salesman . Jacques Pons, was very polite and answered all our questions. He went beyond and above.I will recommend people to him. Everything went smoothly. I def will be back to this dealership. Thank You! Ernest & Diane Robbio

Good experience at Vatland Honda

Mar 10, 2016

Jacques Pons was my salesman and he was great, and spent a lot of time with me. He went over all of the aspects of my new car, so I would get to know. He went over it twice. I spent a lot of time with him. You can give him 5 stars.

ss1234

Mar 6, 2016

I bought my new car.It been grate experienced. customer service is excellent.nice and friendly environment. Jacques Pons is have a good knowledgeable and helpful.happy buying....:) :)

eduardo

Mar 6, 2016

I would highly recommend Tom Aspromonte as your sales rep. He was very professional. Bought a CR-V last year and upgraded this year to an Odyssey. Tom was extremely helpful. He showed us how to use everything in the car. He paired my phone and garage door opener for me. Definitely will use Tom in the future.

Kris0581

Mar 3, 2016

Salesman was patient and thoroughly answered all questions and concerns, took the time to show all features of car. Will def be back and will recommend

chris4477

Mar 3, 2016

While I was at the dealer I had my mother and daughter there with me and they would of had nothing to do until Ron Perez was able to set them up with t.v and a spacious area away from things to relax.When my daughter only being two was tired of that he then set her up in a big play room where she had a blast.Ron Perez made promises that he had no problem delivering on ,I really liked that.

Marv Liss

Feb 29, 2016

We have been dealing with Vatland for more than 30 years and always found it to be a pleasant experience. Our salesman, Bill Green is ALWAYS knowledgeable and helpful.

Reby

Feb 18, 2016

When I went in I was no so sure I would buy a Honda. But our salesman was so professional and took he time to answer all our doubts. I'm so glad I bought my car there. Plus a Honda is a Honda.

Landon01

Feb 9, 2016

Had a great experience buying my new Honda Civic. Everyone was nice and helpful. I would recommend buying a car from here to anyone I know

hoaygu64

Feb 9, 2016

Looked to lease a car. Would say dealership was good but nothing special. I do not have any special comments to make. The price was a little higher than I had hoped.

Max175

Feb 8, 2016

Tom Aspromonte provided the best car buying experience I have ever had. He never made me feel pressured and listen carefully to my needs and desires in a car. He was exceptionally well informed about each car and all of the features of each. I was in an out in what I would considfer record time for a car purchase. Robin Staples in the Finance Department was also very professional and knowledgeable and even talked me into a lease option based on my driving habit. I will definitely return to Vatland Honda if and when the time comes to upgarde again.

fisherman4

Feb 4, 2016

Jake Kelly who sold us the car was very nice, but he left the dealership. Tom Aspormonte took over with a few follow up items. He was excellent and took much time explaining things to me.

Mariner1045

Feb 3, 2016

We have bought 2 Honda Odyssey EX-L's from Vatland, our first in 2010 & now in 2016. Our salesman, Jacques Pons, worked hard on our behalf to earn our businessVatland serviced our first van during our winter Florida visits providing excellent service and customer support. I recommend Vatland as a first class dealership. I would give them a 10 out of 10.

SUKICT2009

Feb 2, 2016

Excellent sevice as usual for honda. Just moved to area and dealership consistent with one in Connecticut. Will be back in future for further service requirements.

LISAJO.67

Feb 1, 2016

Their service Dept ran very smoothly. The staff were all very polite and helpful. Everyone seems to handle themselves very professionally. I would recommend them to my friends.

MDCOLELLA

Feb 1, 2016

Always great reliable service from vatland. I ended up that day buying a used CRV for my granddaughter. I hope this used car is consistent with Hondas great reputation.

MERCKX MAN

Feb 1, 2016

I had been looking to replace my 14 year old van with something new. The Honda CV-R seems to fit my requirements better than anything else I looked at and Jacques Pons was knowledgeable, helpful and professional in dealing with me. As to sales I would recommend Vatand Honda and Mr. Pons. He listened to my requirements and I feel he made an excellent recommendation.

FIVECENTS11

Jan 30, 2016

I have been dealing with Lon for many years,both as a service adviser and the manager.Always with a smile and gets the job done

EVELYNRAMIS

Jan 28, 2016

When I called him up on such a short notice last Tuesday because of a problem with my Honda Odyssey, he did not hesitate to accommodate me. I know I can always depend on him for any problem with my Odyssey. He is always pleasant and willing to help me whenever I have an issue with my car.

BARJEF1

Jan 28, 2016

Everyone was very efficient and helpful. A surprisingly pleasant experience which took less time than expected and addressed an issue I was not notified about but needed to be addressed. Thank you for making this an easy trip for service.

Bob & Mary

Jan 28, 2016

After choosing the Honda we were going to buy, we were extremely pleased with the salesman, John Vasquez, and the whole experience at Vatland Honda. The price we wanted to pay was met and our trade-in was fair. John fully explained all of the bells and whistles on the car and was very professional and helpful. There were no surprises with the final paperwork (this happen previously at another dealership) and we were very happy when we drove the car home.

ballen400

Jan 28, 2016

Jacques Pons was sincere in his attitude and I felt I could trust him. He answered all my concerns with the paperwork as well as tutoring me on the new vehicle. He was not rushed and was patient with my questions. Jacques also showed pride and confidence in Vatland, assuring me I would receive good care in the service department and encouraging me to enjoy Ladies Day and the coffee bar. The atmosphere in the showroom was friendly and relaxed; I felt comfortable there. I would recommend Vatland as well as Jacques. Well done!

oscar j.

Jan 27, 2016

I called the dealership and was able to get an oil/tire rotation the same day. I had questions about the headlights. A lot of people were flashing their high beams at me. Mr. Rick Ellis, service department, checked it out and they were working normal.. In addition, while waiting in the sales area, I met Tom Aspromonte. We got to talking about the new Honda vehicles (the smaller CR) In addition, I mentioned that my vehicles' seats seemed smaller. He figured out the problem and demonstrated that I just had to adjust the lumbar setting (button on the side of the seat). These guys are good at what they do and I was glad to meet them.

Dan123

Jan 27, 2016

The purchase of our Odyssey was easy and straight forward. Working with Ron Perez, our salesman, was a pleasant experience and we would recommend him to friends and family.We later had a maintenance issue and it was resolved by the service department with the help of Lon Mowery and Ron Sullivan. Thanks guys, for the good service.

BOBCOZ47

Jan 26, 2016

Fast and efficient always try to go that extra yard,also excellent coffee and cookies. You need to send out device discount coupons for routine service for you loyal customers.

Chrisvero777

Jan 26, 2016

This dealership entry above and beyond to put me in the car I wanted,and they were very nice and cared about my concerns. Great experience

Veroman

Jan 26, 2016

Bill Green and Bob Jordan made the transaction as smooth as possible. This is my fourth lease in a row. Kudos to Bill and thanks to Mr. Jordan for the free key chain!

MARTYUS7

Jan 26, 2016

I purchased a car which had a defective transmission and the dealership went above and beyond to work with me even though there was no warranty to get a replacement vehicle to my satisfaction.

RANDYCAPUTO

Jan 25, 2016

Told them what I needed and they did it quickly and the price was right. Very friendly. Nice waiting room. Plus cookies...... Who could ask for more!

TMERCER731

Jan 25, 2016

I would recommend the service and sales staff inn all areas a GREAT! Cheryl was knowledgeable and Bill was very helpful in arranging the purchase process

barb123keller

Jan 22, 2016

I am very impressed with your service especially Cheryl. I had an appointment. and was taken immediately, she explained everything well, and the price was fair. She was friendly and understanding. I could not do everything that was recommended, because another appointment. I will be back next month. I will be a loyal customer. Thank youBarbara Keller

MSTS2

Jan 21, 2016

Very efficient, friendly personnel, taken in a timely manner, and satisfied with The work performed. I called for an appointment the day before and was given an appointment the very next day. Much appreciated as I am taking a road trip and wanted the car checked out. Thank you all.

SANGI320

Jan 21, 2016

I needed new tires for my 2014 Porsche Cayenne. The dealer in Melbourne never called me back with an estimate for new tires. Lon took care of me ordered the tires and had me in and out and just a couple of hours. Bob Jordan followed through also and made sure everything was a great experience.

JQUADRINI

Jan 21, 2016

I brought my Honda in for a diagnosis for front end vibration at times. I worked with Juan in Express check in service. He was superb and did everything he could along with the mechanic who worked on the car. After the mechanic diagnosed the problem along with Juan who knew what the problem was when I explained it. It took almost 8 hours to do the repairs with brining me home and picking me up after the work was completed. [ too bad you don't have any loaners available} a little bit of inconvenience] . Anyway, I am completely satisfied with the work and the software package , radiator and transmission mountings and headrest replacement was more than I expected with this problem. Great work. My car runs great and no vibrations occur. Accolades to Juan and to the repair person who did the work.

BARB5

Jan 20, 2016

Everything was swell!!! Car was done when Ron said it would be!! Green Tea was yummy too!!! Very professional!!! Also got to meet Eddie Murphy!!!

JNolesVB

Jan 19, 2016

I have been coming to Vatland since moving to town in 2001. My Pilot was having an alarm issue(Going off for no reason at all hours) and they were patient and thorough.There is no way to diagnose what the issue is as it is a 2003, only time and patience. The tech was just that, along with Lon (Svc Mgr) and Rick (Svc Advisor) Problem solved and all is good to go.Thank you Vatland!JNVero Beach

BabyRotty

Jan 19, 2016

I have been using Vatland Honda for service for the past (almost) eight years, so I'm already aware of their great Service Department and Service team. They do everything in their power to assure that the maintenance is done in a timely manner per their estimated timeframe. Also, their Service team is friendly, helpful, and knowledgeable about the necessary work and/or preventive service to keep our vehicles running smoothly and reliably. After spending several months researching various vehicles which may get better gas mileage than my vehicle at that time, I drove into Vatland's previously owned section one afternoon. Although just "window shopping", a particular vehicle caught my eye and I decided to get out and check on it. Their Salesman, Robert Muir, who was in a nearby area of the lot, saw me peeping through the windows so came over to see if he could answer any questions for me. After his overview of the car, Bob asked if I would like to give it a test drive to see how it handled. Since it was a hybrid, he not only went over all the features, but especially those unique to hybrids and this vehicle in particular.Once I decided I was interested in the car, Bob Muir and I negotiated the deal, and then he thoroughly explained various items I may wish to include to protect it's interior/exterior, Extended Warranty for peace of mind regarding potential future costly mechanical issues, pre-paid Service Plan which could save money over time, etc. He introduced me to David Farewell so that he could handle all the paperwork regarding the purchase Contract, add-ons I had selected, etc. Mr. Farewell reviewed everything with me again to assure I was completely satisfied with my decisions and to answer any questions I may have. Once everything was complete, Bob took a considerable amount of time to once again review the features and to assure that my cell was synched with the car, etc.The entire process could not have gone any more smoothly from start to finish. Recently, I had the car in for some simple service. Both Lon Mowery and Ron Sullivan of the Service Department were attentive, extremely helpful, knowledgeable in answering any of my questions, etc. I was in and out quickly after waiting briefly in their comfortable waiting area ... complete with TV, shoe shiner machine, available beverages, and outlets for charging our electronics, etc. My husband also uses Vatland Service for his non-Honda vehicle and is extremely pleased with them.I would highly recommend Bob Muir in Sales and Lon and Ron in Service to assist you with your needs, but venture to say that all of Vatland's team will also be friendly, cordial, helpful, informative, and do whatever they can to make your experience with them as enjoyable as possible.

gracefarm89

Jan 18, 2016

Time after time the people at Vatland Honda go above and beyond. This time it was a new FOB, my old one was almost in 2 pieces. Rick ordered it and on a saturday no less they programed it and had it back to me in less than 30 min. Everything was programed flawlessly..Nice job Rick and all the folks at Vatland!Sincerely, Jim Beaudoin

BUCKBBBB

Jan 18, 2016

As always the service here is top notch!! Lon is always on top of any problem and explains his solution and the reason behind it. I would never willingly go anywhere else:-)

nfaiii

Jan 18, 2016

you all have been excellent over the past 8 years i have owned my Honda- thank you-keep up the high standards for your customers

RINAAZ

Jan 18, 2016

My service was great. It was on time and I didn't have to wait long. I am going back in a few weeks from some recall work. Lon is giving me a ride to my gym and picking me up, so I don't have to miss my usual routine.

KBOWSMAN

Jan 16, 2016

Our experience with buying a car at Vatland Honda was terrific. The best .Ron Perez was very friendly, and professional in his approach. Not high pressure, but gave us an outstanding presentation.I will recommend Vatland, and Ron to everyone. Because of our success, all of our friends and family will be buying from Ron, and Vatland.Thank you for a great experience.Michael and Kristine Bowsman

SECRETCREW

Jan 16, 2016

Very pleased with the service on my Odyssey. Cheryl was our service representative, and my car was taken in promptly without any delay.Would be back whenever service is required.

andreajohnson

Jan 16, 2016

I have purchased several cars from Vatland Honda. Jaques Pons, who has helped me buy my other cars from Vatland, along with the Finance Dept., worked very hard on finding the right car & getting the best deal for me. I am beyond elated with my new Honda CRV. The best group of people you could ever have, to help find the car for you and make magic with numbers in the world. Every question I asked was answered & the tutorial on my touchscreen was explained to a T. Great group of people.

Tookie

Jan 15, 2016

I am a 64 year old single women and this is the best car buying experience that I have ever had! I was taken serious with my requests and negotiation were handled with the upmost respect and professionalism possible. Ladies, if you want a good experience see Joshua Rivera, Tony and Robin! Thanks guys, I love my new Civic!!

jandj

Jan 13, 2016

Al was informative, attentive and knowledgeable in response to any questions we had. He gave us all the information we needed to determine whether to purchase or lease the automobile. We decided it was in our best interest to purchase.

Vrbcj

Jan 13, 2016

Cheryl Stottlemire, Svc Advisor, took very good care of me during my regular service. She is professional, helpful and friendly.I look fwd to many yrs of Cheryl taking care of my svc needs,

DSRPCR

Jan 12, 2016

It is always a pleasure to visit Vatland Honda. The employees are friendly and very knowledgeable. We are in and out in a very reasonable time. The dealership is very clean and welcoming. WE are always treated very well.

trbbj

Jan 12, 2016

From start to finish it was a very good experience.Tom was very helpful and informative from when I first came to dealership.No pressure BUT VERY FRIENDLY

GANDY.MEG

Jan 12, 2016

Great! I had a recall on my airbag inflator, and they fixed it quickly. I called on a Thursday and they were able to fit me in the next day. Thanks!

WAM129

Jan 11, 2016

Brandon Stone was very helpful and professional in handling my transaction. At no,time did I feel any sales pressure. The vehicle. Was ready when promised and it's operation,fully,explained by Brandon

JOECOKE43

Jan 10, 2016

The service is great and so is the staff. In and out very quickly It is always a pleaseure to come to Vatland for service> They also have good cofww and cookies

Sandy53

Jan 9, 2016

We just purchased our second used Honda from Vatland and the experience was great. Of course, Honda products speak for themselves in quality and reliability. All the people we dealt with were very friendly and knowledgable. They made you feel very comfortable, like an old friend. Tom Aspromonte, the salesman, went up and beyond our expectatios. After driving the vehicle, we questioned the smoothness of the ride and Tom, Dan, and Chris, the technician, immediately identified and resolved the problem. (It was a tire problem unrelated to the vehicle).. I felt there is a geat team effort to satisfy the customer. We are proud to be driving our Honda!

HELSINKISISU

Jan 9, 2016

Good friend recommended Vatland Hondaand knowing that Tom is going to take care of memade it even better. I am happy owner of newHonda Pilot.

PLW3595

Jan 9, 2016

Love everything about Vatland Honda ..... They go above and beyond to insure a pleasant transaction at time of purchase. Love Ladies day...one of a kind bonus to purchasing a Honda in Florida. Ohio could learn a few things.

WFKSHVB

Jan 7, 2016

I feel the price for an oil change and tire rotation is almost double what I pay in New York, where costs are much higher. I will forward to Vatland Honda an solicitation from the Honda dealer I use in NY.

mocha18

Jan 7, 2016

As long as Lon Mowery, Service Manager, is at Vatland Honda, we will continue to bring in our Honda s for service. We have also referred several of our friends to Lon. Lon is always so personable, friendly, caring and ever so knowledgeable about all of Honda's cars and products. He always explains in detail any service questions we may have. Lon is truly a "people person" who truly cares about his customers and takes pride in his job. Employees like LON are "rare." Vatland is VERY fortunate to have such a dedicated employee. We can honestly tell you it is because of Lon Mowery that we are loyal customers to Vatland service department. As long as Lon is there...so will we be.

DEDE12

Jan 7, 2016

I recently purchased a vehicle from Vatland Honda and I could not be more pleased with the process. From the salesman Josh, who was very informative and friendly, to the Finance Manager David who went above and beyond to get me the best deal possible. I was in a time crunch to get the deal done, as I was leaving town the next day and everyone involved made sure they did what they could to make things move quickly. I was also greeted with a smile and hello from any employee that I came into contact with. Along with a new car, I was also given a large (very large) stuffed animal for each of my girls (they even got to pick them out). It's a small gesture, but it was an added bonus that made my kids happy. It truly was a great experience!! I highly recommend Vatland Honda for your next vehicle purchase!!

I'll be back

Jan 6, 2016

Not being used to not using a key to start the vehicle I called the dealership when the car would not start...spoke with my salesperson who was very patient with me and talked me thru how to get back on the road driving my fabulous new Accord... ( it was completely my fault that it would not start) color me embarrassed...

RJAMES1983

Jan 6, 2016

If you could take a place in this world compare it to "over the rainbow" for car dealerships you would find yourselves at Vatland Honda. Our family lives a couple towns over from Vero Beach, FL and have been making the extra miles to go there for service because they really have taken the word "SERVICE" off the paper and into the heart of service by their details to making you feel your not just another owner, a place of warmth while you wait and a relief of trust.Thank you for being you Vatland Honda (and the chocolate chip cookies:!)

STEPHENLOPOLITO

Jan 6, 2016

Very fast and professional experience, clean shop and show room floors, tyler informed me on all repairs needed great service advisors overall a great experience

NYNIGHTWATCH

Jan 6, 2016

My service was prompt and professional. Lon Mowrey thoroughly reviewed my vehicle's service history and explained what was scheduled to be done. I always feel confident and safe that all necessary or recommended work on my vehicle is supervised by Lon.

annabelle

Jan 6, 2016

I WENT CAR SHOPPING WITH MY MOTHER AND MY TWO YEAR OLD DAUGHTER. KNEW WHAT I COULD AFFORD, WHAT MY MONTHLY PAYMENT COULD BE AND WHAT TYPE OF A CAR I WAS INTERESED IN. AFTER FIVE DEALERSHIPS AND GIVING MY PRICE RANGE OF A MONTHLY PAYMENT THE ONLY SALES CONSULTANT THAT LISTENED TO ME AND WAS WILLING TO WORK WITH ME ON OPTIONS WAS......JAKE KELLEY.BY THE TIME WE GOT TO JAKE KELLEY WE WERE EXHAUSTED AND EXHAUSTED OF LISTENING TO BS ( U KNOW WHAT THE BS STANDS FOR). WHILE JAKE WAS HELPING ME, THE HONDA DEALERSHIP HAS A SANTA THERE, HE WAS SO WONDERFUL TO MY DAUGHTER (AND PATIENT)....THANK YOU.THE DEALERSHIP ALSO HAD A PLAY ROOM FOR KIDS AND COOKIES AND LEMONADE, WE SO NEEDED THAT AT THAT TIME A LITTLE MORE SUGAR TO KEEP US ALL GOING.THE ONLY DOWN FALL TO THE WHOLE EXPERIENCE WAS THE FINANCIAL DEPARTMENT...COME ON FIVE HOURS - THAT'S BAD, REAL BAD DON'T GIVE EXCUSES IF YOU NEED MORE HELP IN THAT DEPARTMENT THAN GET IT....FIVE HOURS? *THAT'S WHY RATINGS ON CUSTOMER SERVICE IS NOT A FIVE STAR.* IT WAS JAKE KELLEY AND HOW HE WENT ABOVE AND BEYOND TO HELP US THAT MADE THE WHOLE EXPERIENCE AN UNFORGETFUL ONE .WE KEEP ASKING OURSELVES WHY WE DID NOT GO TO HONDA IN THE FIRST PLACE. ************THANK YOU JAKE KELLEY FOR ALL YOUR HELP, SO GREATLY APPRECIATED CHELSEA, ANNABELLE AND CHRISTINE************** I HOPE VATLAND HONDA KNOWS HOW WELL OF A SALES CONSULTANT THEY HAVE AND APPRECIATE YOU.

lindic,23

Jan 5, 2016

No pressure to purchase the veichle or any of the packages reviewed with us.Excellant sales consultant to work with us,knowledgable ,friendly and made us feel very at ease.

KONCH0

Jan 5, 2016

the work on my crv is great...service advisor NOT so great. I came in for service with coupons (total of 135.00) I'm on a fixed income..i don't like the service advisor backing me into a corner stating I need MORE things done to a total of $321.00..I'm used to dealing with Lon Mowery (great guy-he listens to my concerns)..the advisor I used last visit 'gets into my face'-made me feel like if I don't have his recommendations it's 'oh well' get it done...

Otilia

Jan 5, 2016

I've been dealing with this dealer for over 5 years, I drive 3 hours for any major issues. This was my 2nd purchase in 5 years. 1st used, got 95,000 miles out of Accord with 112,000 on it, sold it years later for amazing money. That was a great deal. Now purchased the HRV 2016 yesterday. David, Vatland went out of his way to obtain the exact car I was looking for making concessions I've never seen in all my automobile purchases (13 cars to date). The professionalism, honesty, and quality care everyone provided to me and my family was outstanding; from the cookie bar, service dept., new car sales, business department up through the owner, Bob Vatland giving me a personal welcome and introduction was beyond any prior experience.

Dogs/christine4

Jan 4, 2016

I traded my car in for new and Tom Aspromonte (salesman) work hard to get what I wanted on the deal. I love my Honda and would recommend anyone to be very satisfied with what they are searching for.Christine Magalhaes

WBFORD103

Dec 30, 2015

This was the first experience buying a car without my deceased husband . I was pleasantly surprised that it was not that bad and Al was very patient with me.

John

Dec 30, 2015

The willingness to be up front about the New SUV model was refreshing. The sales person (Jacques Pons) got right to the cost factor and was willing to negotiate. He was very helpful in guiding through the process.

GAILSMAIL2002

Dec 30, 2015

Most pleasurable experience. I am not a fan of 'car shopping', but my visit to Vatland was not the typical dreaded car buying hassle and resulted in the lease of my new vehicle. Kudos to Ron Perez and the team at Vatland for going above and beyond my expectations.

Stacy1976

Dec 29, 2015

The salesman was not pushy, very knowledgeable, and personable. He gave me time to discuss purchase with husband and helped to negotiate a fair monthly payment.

fourth honda

Dec 29, 2015

Bill is great...sold us a car and said he would get the water spots fixed when we bring it in...fourth car we bought from Bill...he's wonderful!

KATHERINE524

Dec 29, 2015

Been with this dealership for many years and always return. Bill Green is our awesome sales person and Rick Ellis is a great service person.

KEEJO83SLO

Dec 26, 2015

Stay away from this dealership! All they're interested in is making a quick sale and getting your money. There was absolutely no follow up from salesman, sales manager or any customer service at all. Questions to them were ignored. Price I paid was highest of three online listings and the vehicle was missing the 2nd master key, driver keypad code and owners manual.

RICMAU9

Dec 25, 2015

Car fixed in a hour- electrical relay short on car with 350 miles Rick was very helpful getting me in and out in an efficient manner

TMANJC

Dec 24, 2015

Everyone was very friendly and helpful. I even got a stuff toy from Vatland Honda. I love my new Honda CRV. Drives wonderful. I love it and will recommend it.

RAYNERSR

Dec 24, 2015

Cheryl did a great job as usual. Fast service, Pilot was checked over completely. Even my sister comes from Labelle for service on her Pilot.

TBBRAUE

Dec 22, 2015

My car was promptly taken care of all my questions about the car were answered in a professional manor left the dealership well satisfied will return on the future

Lacey

Dec 22, 2015

Salesman was Mr Jacques (Jack) Pons. I am over 60 and have purchased only two new cars in my life.I can't think of things I dislike more than going to a dealership to purchase a new car. Jacques made it easy and with no stress. I received a fair price and was treated with the utmost respect. I also dealt with Robin Staples and David Farewell in Finance and A J Check, Parts Specialist. All were a pleasure to deal with. I also plan to have the car serviced there. Ask for a tour of the service department and you will be impressed.

HankM

Dec 22, 2015

Excellent service and sales force.I had great experience to purchase and to service my new 2016 Honda Accord LX.No gimmicks, friendly and prompt response to my needs and questions, no hidden cost while purchasing the car.

Jim

Dec 21, 2015

Lon Mowery runs a very professional service organization. The staff is very responsive and one comes away with the belief that quality work is done, Ron Sullivan, as a member of Lon's staff, is supportive and good at following-up. The service organization is the primary reason I bought my most recent Honda CRV from Vatland.

GW

Dec 18, 2015

The Accord that I purchased in 2013 has needed no significant repairs. The maintenance is covered by a service agreement I purchased with the vehicle. They have taken care of all maintenance properly. This visit they pulled up a recall software upgrade and performed that. Best of all, the car wash I purchased should never have washed off all the sticky Florida bugs off the front end. But they put in the care and elbow grease to get them all off without requiring the more expensive detailing. This exceeded my expectations

CHARNORM1

Dec 18, 2015

I travel from Melbourne Beach to have my car serviced at Vatland because I feel safe knowing the maintenance will be done properly and thoroughly.

BEAUBRUMMY2

Dec 17, 2015

Vatland took care of a problem a GM dealer could not fix and did it in minutes and only had me pay for the part, which by the way the GM dealer should have paid for but would not. The part cost $10,

N.TRUNCALE

Dec 16, 2015

One of my best car buying experiences ever. Josh made everything go smoothly. He was very courteous, knowledgeable, and friendly. I would definitely recommend Vatland Honda to my family and friends and especially advise them to ask for Josh Rivera as their salesperson.Since I am fairly new to this area, this is my first buying a car at Vatland, but I have dealt with the dealership before for a minor repair and when my remote battery had to be replaced. So far my experiences with Vatland have been positive and look forward to doing business there for all my maintenance needs.Merry Christmas,Nancy Truncale

WDCBAC

Dec 16, 2015

I have been having maintenance on my two Honda vehicles for the last thirteen years at Vatland and have always received excellent service. I want you to know that I particularly like the individual attention given to me by Lon Mowery and his recommendations on necessary work to be accomplished and timing. Will Cravens

UTEDDY2292

Dec 16, 2015

We recently purchased a 2016 Honda CRV from Vatland Honda. So far our experience with Vatlandand its employees has been great. We made three visits before making our purchase. Our salesman, Bob Muir spent as much time with us as we needed explaining the operation ofof the vehicle and its equipment.. Lon in the Service Department seems to be very conscientious .We detected a noise while the CRV was idling . He called us that evening to explain what it wasafter he had done some research. I love my new Honda and know we will continue to havea good service relationship with Vatland Honda.

PFHELH

Dec 15, 2015

Received call from service rep. Rick and made appt. for recall service. Rick was waiting for us at appt. time and we discovered that car was also due for an oil change so he was able to take car of that also. He phoned when car was ready -- in a reasonable time -- and we picked up the car and paid for service. Everyone was pleasant and efficient. We have been Vatland customers since moving to Vero in 2008 and will continue doing so in the future.

GMAGALHAES98

Dec 15, 2015

Your radio advertisements said; up to 4999.00 greater than the value of your vehicle. Kelly blue book valued my vehicle trade at 17000.00. But yet you only gave me 17000.00I was completely lost for words when I came the following day to complete deal.. I believe there was a complete disregard for my request..I was very tight on time so I could not argue the deal.. Car dealer wins , I do feel a bit cheated George magalhaes

Candice8080

Dec 14, 2015

Met with Jacques Pons he was very patient in letting us test drive a bunch of cars til we came to a decision. Very friendly and knowledgable. Thanks

PlumGal

Dec 14, 2015

At this dealership they were very nice. Also, they're customer service was exceptional. I would recommend them to anyone who wants to buy a car.

JUDYFISCHER8

Dec 14, 2015

Came in for a recall....was very surprised since I never had a recall in all my years owning Hondas. However, it was only the handle in the rear to aid passengers in getting out of car. They fixed this and I had an oil change and tire rotation.

EVELYNRAMIS

Dec 14, 2015

Lon Mowery was very helpful when I called him up about my little car accident. He advised me to get my car towed to the dealership to make sure I am not driving a potentially unsafe car. They took me in promptly when we got there. Lon and Ron did not waste any time in getting my car inspected for any damage and also checked it for needed maintenance service. I am pleased with the service, their professionalism and their friendly and warm attitude as well.

WGCURRAN

Dec 13, 2015

Ron and Lon helped me with the service.In addition to giving me the most courteous attention iaiginable, Ron researched my warranty and found that the very expensive parts needed for the steering system was covered by my Honda warranty. I was offered a Honda Civic for a loaner car because the work was going to take several days This car was clean as a whistle and brand new; even had a backup screen..Vatland Honda is always so clean and attractive and the waiting room and Holiday spirit are very welcoming.I tell all my friends that when they are looking for an new car- Go to Vatland Honda. Most of them drive Lexus cars.Thank you,Adelalde Curran

CLPUmpuss13

Dec 11, 2015

Great people (especially Lon, Service Mgr,) Great service.I have used Vat land for past 7 years and would not go elsewhere. Love my Honda Pilot!

CPLANTE49

Dec 11, 2015

I just bought my second new car from Vatland Honda. I love Honda vehicles. The sales process went smooth with Jake. I was a pleased with that portion. I left and I was called back saying the car was ready. It was not filled with gas and Jake had to leave to do it. The car had been in the showroom and I was told that they would detail it. There was no detailing done. There was dust all over the inside of the vehicle which I noted to Jake. Also he was unable to pair my iPad to the Bluetooth. The less was so quick that I had to call my daughter who has that model to tell me how to get to the navigation system. Very complex.

CBA

Dec 10, 2015

They greet me by name, do the service quickly, inform me of any issues found before doing the work, and serve me cookies and coffee!

KATHYTOOLEVB

Dec 10, 2015

My light for oil came on and I was a couple minutes away from Vatland. I drove in and had oil change and tires rotated in less than 45 minutes. Wonderful service.

WENDYDUBROW

Dec 10, 2015

Lon Mowry head of service runs it to perfection. Everyone is so nice and helpful! Cheryl was great helping me explaining what needed to be done. Don't go anywhere else!! The Best!!'

PLCASE

Dec 9, 2015

No screen read out, screen blank all the timeService department re-booted the computerTook only 10 minutes, all is working well.I am satisfied?

JBDBACKS

Dec 4, 2015

Lon and Rick are always very helpful for all my Honda services! They fully explain what is needed on my service on why it's needed. They explain in terms a person can understand.

pairofjeans

Dec 4, 2015

Very good and fast service. Rick and Lon took the time to talk and make sure everything was good.I only wish sales was as good as service.

Pleasantly surprised

Dec 4, 2015

Jacques Pons was very attentive and responsive to our needs. He guided us towards what we where looking for, gave us a great deal on our trade in and took a lot of time to help us get comfortable with our new car. We felt we where dealing with a friendly, honest and caring person.

DESIMONE_JESSICA1

Dec 3, 2015

They are always willing to find a car in my budget. I have purchased two cars so far and they both are great. No complaints so far!

SARAYATES88

Dec 3, 2015

Bill Green gave me a great deal he's honest , fair & will make sure you leave Vatland better than you came in ..left very impressed

NM2101

Dec 2, 2015

I trust the service center to keep my vehicle in a safe condition and to notify if something needs to be done to keep me safe. The costs are reasonable and not unnecessary.

PATTI1VB

Dec 2, 2015

Lon Mowery is an excellent service manager His service advisor, Rick Ellis, always takes care of me and my vehicles. I come to Vatland Honda specifically for their personal customer service.

KAYOLSON

Dec 2, 2015

Jake, our salesman, was very professional at all times. He knows every detail except how to disconnect the automatic locks. (perhaps can't be done). He was awesome and I will definitely refer our friends to him. However, the guy in back who took our $25,000 became very huffy when we refused the extended warranty (certification). Just because he can afford a new Honda every year with extended certification, doesn't mean that everyone can. We trust that this Honda will carry us without complications right in to Cox Gifford!!

DCDIANACOOK

Dec 2, 2015

My car was in for just regular maintenance - oil change and check-up. The service agent, Juan, was ready to check my car in promptly. He later explained my car needed a new battery which I felt was warranted as I had noticed some hesitation in starting the engine. In a very reasonable time the car was ready. I had an extra bonus as I had been emailed a discount for my birthday - very nice!

REDHILL

Dec 2, 2015

Had called for a service appointment earlier same day. 1st oil change and tire rotation. When I arrived my service writer was busy with a prior customer but I was next in line. While awaiting the service writer, David Vatland came by and wished me Merry Christmas with a handshake and a nice smile.Took about 5 minutes to get the service order done and then I waited in the service waiting area and had a cup of coffee and visited with my sales rep. while the techs did their work. Just about one hour later, Rick came to go over the completed service order and we walked over to the cashier. I was then on my way. Prompt friendly service. I am on my 7th car from Vatland. One GM and 6 Hondas. The service and the friendly attitude are what keep me coming back.

GOODJOBS

Dec 2, 2015

Lon is the main (and only) reason I go to Vatland Honda for service...he is very caring to all his customers.. always .concern about protecting the integrity of the dealership while providing the best possible service to the Honda owners...Lon always explains the service that is needed to protect the value of the car for owners...If Lon leave the dealership...I will follow him to his next dealership... Buford Sims

Noel Kersey

Dec 2, 2015

I had to have a starter replaced in my 12 year old Honda CRV. Cost a lot more than I really wished for but wishes are cheap, reality is not. Very pleased with the courtesy and promptness displayed by all.

Peg566

Nov 30, 2015

We were very impressed with the salesman, Al. He and the manager, Tony, did everything they could to make sure we were pleased with the price and that we received the vehicle we wanted. We would recommend Vatland Honda without hesitation .

acerunner17

Nov 27, 2015

This was by far the best car buying expirence I have ever had. We were greeted by the owner, David Vatland, upon arriving at the dealership. I was recently in a bad car crash and all Vatland employees were very sympathetic to that fact. They were very patient in answering my questions and took the time to show me all of the cars features. We got an excellent price for our new car without any hassles. My two children even left the dealership saying, "today was the best day ever!"

steelernation

Nov 24, 2015

I stopped in with lease expiring and did not have alot of time .IIworked with Jacqes ..He was able to get the deal put the deal together in a short period of time without any hassle Good Job Jacques Bob M

We love Honda!!!!!!

Nov 23, 2015

This past weekend we purchased our 8th Honda from Vatland. Bill Green goes out of his way to satisfy the customer. When we stopped in the showroom we were undecided as to what we wanted. With Bill's expertise we test drove the CRV and the Accord. We got a great deals on the CRV and trade in on the old car. Thanks Vatland!!!!!!!! The Service department is friendly and helpful too!

Eleanor G Sexton

Nov 20, 2015

Salesman Bill Green explained and showed everything so that I could understand it.

EriLynn

Nov 15, 2015

I am not from around here, so I was nervous initially about doing a transaction over the phone. However, the staff here made it quick, painless and easy to buy my used car. Plus, they offer you coffee and cookies. Mmmmmm. Brandon Stone was the best!

vatland

Nov 13, 2015

Vatland Honda serviced my 2008 Honda CRV for a couple of years, so when it was time to buy a new one; I went directly there. I worked with Tom Aspromonte and he was most helpful! I asked a lot of questions and Tom was very patient to answer them fully! I drove a new Honda CRV with Tom and he pointed out the many features of the model. Decided to buy the new 2015 CRV and it went well. I was very pleased with the experience. Tom knows the vehicle industry very well!! I look forward to an ongoing relationship with Vatland and Tom

samyhead

Nov 12, 2015

After visiting two other car dealerships and walking away disappointed we visited Vatland. Tom took our requests and numbers and improved on them greatly. The whole experience was great and extremely family friendly since we had a bored two year old and a fussy three month old. We were extremely pleased with how the numbers worked in our favor and love the new car that we got. Thank you Vatland Honda for helping us with our purchase.

Chris100

Nov 8, 2015

Our salesman, Jaques, was friendly and helpful. There was no pressure and he showed us several vehicles before we made a choice. We feel that we got a great car at a good price and Vatland gave us a very fair trade in price for our old car.

Zanny

Nov 4, 2015

I've been car shopping for a few months. Bob Muir has been great at staying with me through my via the Internet. Today I decided to check out the Honda CRV's. Jacques was the salesman that walked up to me and showed me around the lot. I still couldn't decide between new and used. This man went up and beyond the call of duty. I really didn't think anybody could get me everything I wanted for the price I could afford. But he did. Everyone was so nice and really worked hard to get me in the CRV I wanted. Jacque Pons not only sold me the car but took the time too go over all the bells and whistles. Thank you thank you thank you. He worked a miracle and I am nothing but satisfied. Thank you Jacque Pons. You are awesome!!!!

Mschnesser632

Nov 3, 2015

I lease a new Civic and receive the best help I could expected. Tom gave me all informationsI needed and I appreciated is knowledge.

BradG

Nov 2, 2015

Vatland is the friendliest, most efficient, most honest and straightforward car dealer I've ever dealt with, and, at age 80, I've dealt with quite a few.

Pisces CR-V Owner

Nov 1, 2015

My recent experience of leasing a new 2015 CR-V Touring was most satisfying. Tom Aspromonte was excellent to work with. He was most cooperative, knowledgeable and understood my wishes, working with Tony DiZuzio to find the vehicle of my preference. Robin Staples of the finance department made that part of the deal easy and pleasant. Juan Reyes and Lon Mowery prepped the vehicle for delivery and they too made the final phase a very good one. I am most pleased and would recommend anyone to definitely consider Vatland Honda of Vero Beach.

Rondell72

Oct 29, 2015

Probably the most relaxing sales esperience I've ever had. Josh was so informative with everything. The guy knows his stuff. I'll definitely be sending friends their way.

Riverside Theatre

Oct 26, 2015

As one of the major companies in the area, we continue to lease and purchase vehicles from Vatland. We have 8 leased vehicles in our fleet and will be adding about 9 more. Our COO has also recently purchased three vehicles for his family. We always speak highly of Vatland and feel they are truly an asset to the community!

Happy Customer

Oct 21, 2015

Would we buy a car from Tom Aspromonte? We did, and we are more than pleased. Tom is very knowledgeable and friendly. We recommend him for "Car Dealer of the Year".

Emrn

Oct 17, 2015

I have purchased several cars from Vatland Honda and have always been treated with the best care. I think Jacques Pons is excellent and very knowledgeable. I would recommend him to anyone who is buying a car. Thank you Jacques!!!

Jani

Oct 16, 2015

Tom was extremely knowledgeable we bought a 2015 CRV he was patient and explained all the new features - would highly recommend him to all friends.

2359

Oct 15, 2015

This is our second Honda car we bought at Vatland Honda. I went to Vatland again because I had a wonderful buying experienced there before. Jacques Pons was great. He was straightforward and will try his best to help you get the best deal. I will surely come back again and will highly recommend this dealership.

4ever55

Oct 13, 2015

This was our first visit in looking for a new car. We had plans to visit three or four new car sales dealers in the Vero Beach area, but things went so well that we closed our deal right on the spot without having to visit any other dealerships. Representatives at Vatland Honda were outstanding, both courteous and professional.

sharon1201

Oct 11, 2015

We felt we were treated very well and they worked with us on our trade. Jacques was very helpful but not pushy. We appreciated that.

Karen5302

Oct 4, 2015

This was my first visit to Vatland Honda in Vero Beach. We heard the ad on the radio and gave them a try because I wasn't feeling that I was getting the customer service at another Honda dealer. I called and mad an appointment with Tony and he was there to great me and worked with my budget to get the car I needed. Tony did the financial part of my deal and I dealt with Jacques Pons who was very professional and explained everything about the car.

shoutgun

Oct 2, 2015

Today my wife and I visited 3 dealerships here in Vero. Our last choice was Vat. Honda. WE have purchase a car here before in 2010. Luckly for us the same salesperson was still working here, so we worked with him. Jack was very helpful and we already new what we were looking for (CVX)We ended up buying this car when Jack came up with a good price.

Pkd

Sep 29, 2015

My experience at Honda was very professional. I received great customer service from Ron Perez he put me into a brand new car that I truly enjoy

green1

Sep 23, 2015

My Family and I have purchased many vehicles from Bill Green. Unfortunately, I strayed away in 2012, and purchased a Nissan. The vehicle was fine, but the way I was treated and cheated was embarrassing. Bill worked hard to get me out of that bad deal throughout the year, and I am finally back with Bill Green and Honda. I returned to Honda for one reason only (Bill Green). I now feel comfortable in knowing that I will be treated with honesty and dignity. I must add that, so far, I have as well been treated fantastically by the service personnel as well

EmD33

Sep 21, 2015

I was not planning on buying a new car, but Vatland made an offer to lease a new Honda that was affordable and really made sense. Jacques Pons worked with me patiently answering all my questions and helped me figure out what worked best for me. Before I came in I was dreading having to deal with buying a new car, but Vatland made it super easy and my experience was very pleasant. Vatland seems like a cool place and everyone is really friendly. I also had my dog with me and everyone was so sweet to her. I look forward to working with the dealership throughout my lease.

Erin V

Sep 20, 2015

Mr. Jacques Pons was beyond helpful in picking out a car. He made the entire process seamless, and I know I got a great deal. Thank you Vatland and Jacques for everything! When it is time to turn my Civic in, I will be back to you for another!

abc123

Sep 17, 2015

I leased my last Honda at Vatland with Bill Green.He is easy going and fair. At the end I was able to get one of the 3 cars I was looking at.

DUMB REVIEW 333

Sep 15, 2015

EASY GOING NO PREASURE DEALERSHIP. I HAVE BOUGHT A LOT OF CARS OVER THE YEARS AND THIS HAS BEEN ONE OF THE MOST PLEASUREABLE. THANKS JACQUES PONS.

Vero buyer

Sep 7, 2015

Got a good deal on a Civic and had an easy buying experience. Jacques was knowledgeable and friendly and not high pressure. Enjoyed the coffee and cookies as well.

STanderson

Sep 6, 2015

Great experience from start to finish. Great price. Friendly and helpful staff. Would definitely come back as a repeat customer. Thank you again for all your help in purchasing this car.

Copper1

Aug 29, 2015

Love my experience . Great salesman!Made everything so easy! If you are looking to but a new car, you should consider calling him. Made this such a smooth purchase !!!

jen52

Aug 29, 2015

We were looking to buy a new car for our family. Test drove couple different brands and then came to Vatland Honda in Vero Beach. The experience was great! Our sales person, Tom Aspromonte, was very helpful, friendly and knowledgeable. We negotiated the deal within 2 minutes. Best experience ever! It was a pleasure having business with Tom and Vatland Honda!

rlbender1

Aug 28, 2015

WE felt good working with the sales person Joshua Rivera he was responsive to our requirements and we had a package put together with our trade in a reasonable period of time.

Gabe K.

Aug 10, 2015

We first saw Vatland Honda through a car buying website. We were interested in a used vehicle. Vatland Honda had the best price on the market. We hesitated because the dealership was an hour away. Thank goodness we decided to check it out. Jacques was very knowledgeable about the car we were interested in. He was very warm and friendly. Not pushy at all. The whole process didn't take very long and everyone we met was very nice. I would recommend this dealership to anyone near or far. They're the Best!!

Pat15

Aug 8, 2015

My experience with Bill Green and Vatland Honda could not have been better. I most appreciated their honesty and integrity in all their dealings. After a truly bad experience with a different dealership it was a joy to be treated so fairly. I will return there always and would recommend them to anyone and everyone!

Kathleen Fraga MD

Aug 8, 2015

I am very appreciative for the assistance offered by Mr. Tom Aspromonte during my recent search for a new car and eventual purchase. Mr. Aspromonte was very attentive to what I was looking for in a vehicle and made every effort to make sure I found what I wanted and needed. His diligence, professionalism and pleasant manner make him an excellent salesman and no doubt a valuable asset to the Vatland Honda team. Thank you for your kind assistance, Mr. Aspromonte.

Zephyr spotter

Aug 6, 2015

From start to finish,my car shopping experience was smooth and easy. The non pressure salesman, Jacques Pons did a great job in making arrangements for all the details pertaining to the completion of the sale . I would definitely recommend this dealership. The building itself lends to customer comfort and even has a free lunch, manicure and massage ladies day while getting the car serviced. Thanks, Jaques !

DrBob731

Aug 5, 2015

I have been buying Hondas since 1977 and this was the best experience. Tom Aspromonte made the process easy and painless from finding the CR-V I wanted that just rolled off the truck to delivering the car within a short time.

Ceo2315

Aug 1, 2015

Went in to trade in my civic for a new one, service was excellent and everyone was friendly. We got right in and Brandon made it as easy as possible to switch over to the new car.

Gigi30

Jul 28, 2015

Ron Perez was absolutely wonderful salesman very dedicated to his job he had sold me a brand new Honda Odyssey and a couple of days later my husband David he had sold 2011 CRV.He goes the distance beyond measurements.

Honda customer

Jul 27, 2015

I had an excellent experience when purchasing my new Hinda Civic this past Saturday from Vatland Honda in Vero Beach. I'm new to the area and was Leary of visiting the local Honda dealership. I'm glad I did. Jacques Pons was the sales consultant. He was kind, patient and informative. The manager, Tony and the finance manager, David were also very pleasant and patient. Additionally, they were supposed to close at 5:00 p.m. All three were they with me until about 7:15 p.m. It was a Saturday. Please don't be like me. If you're shopping on Saturday go early in the day and let them all have a Saturday evening off. They deserve it.

Boney123

Jul 26, 2015

I came to trade my 2013 Honda in for a new one. I was greeted by Jacques Pons. I told him what I was looking for. As we walked around looking at cars he let me settle on one of my choice. We went inside and he made me a very fair offer. When I left that day I was driving a brand-new car. My old Honda was not bought at Vatland Honda. I bought it at another dealership in the area . The other dealership was fine but from now on Vatland is the one for me thanks to the salesman named Jacques Pons.

maryq

Jul 24, 2015

Jake, the salesman was ok. He was a typical salesman but seemed fair. He was efficient and knowledgeable. Hated Robin! Was HELD HOSTAGE until we agreed to extended service. Would never go back. NEVER NEVER NEVER! Losing a customer for life over a little money.

G Sanchez

Jul 14, 2015

Jacques could not have been more flexible and patient when I was not available to pickup my new car for a week. The whole entire process was not painful at all even during finance, Robin was great.Highly recommend Vatland Honda, nice touch Mr. Vatland offering slushies to all in the showroom.

hope and jack

Jul 10, 2015

As we were in the new car and ready to leave, our salesman, Tom Aspromonte, climbed into the 2nd seat and showed us all the features of the car, how to use everything. It was great as it was very different from the car that we traded in. Thanks a million!

Jeannie358

Jul 9, 2015

Bill Green is the BEST! He just assisted my husband and I with our third Civic lease since 2012. He has converted this former Ford Girl to a Honda Girl. Thanks again for another great car! I love the color. Titanium Bronze (AKA Urban Titanium Metallic.) Great call Bill!

driver63

Jul 6, 2015

Ask for BILL GREEN, he is very knowable and down to EARTH. Our family has bought cars from him for over thirty years. About 10 cars.

Driver63

Jul 6, 2015

Ask for BILL GREEN, he is very knowable and down to EARTH. Our family has bought cars from him for over thirty years. About 10 cars

Rich

Jul 4, 2015

July 3rd. I turned in my lease car and leased another 2015 Honda Civic this is my third lease car, and has alwaysbeen very happey with the wayI was treated and the quality of my new car.A big thanks goes out to Tom our salesman he called me the night before checking to ssee what car I wantedand color, I gave him all that information, and the following morning when my wife and I arrived atVatland Tom was waiting for us he had exactly the righta car we wanted all that remained was the paper work and then we were on our way home.Thanks Tom for showing us how everything worked and the full tank of gas.A very happy buyer.Richard Lehl

RonJ

Jul 4, 2015

The buying process was very stress-free. No hard sell & no minor haggling. Salesman Jack Pons was very helpful.

vjb

Jun 29, 2015

I was pleased to purchase a new Honda FIT EX today at Vatland Honda in Vero Beach. My salesman was Jacques Pons. He was very professional and informative, and explained all of the features of my new car.

Cargator

Jun 28, 2015

Very professional and made us feel comfortable by not pushing the sale. I felt the dealership promotes honesty. They spend a lot of time explaining the process of the purchase and features of the vehicle.

jenniferimmel

Jun 25, 2015

Jacques was very friendly, helpful, and most importantly, very honest! I would highly recommend him as a salesman and Vatland Honda for anyone looking for a vehicle.

Saved

Jun 19, 2015

Jacques was great to work with. He explained things well and didn't tell us any lies. I would highly recommend him and this dealership. Gave us the quotes we asked for and the value of our trade in.

Joanne1491

Jun 15, 2015

Felt like we were invisible. We asked to take a car for a test drive but unless we would commit to buy a car TODAY - they refused to allow us. I'll never go back there. Horrible customer service! Made us feel less than human. 6/15/15 around 4:30pm. Wish I knew the salesman's name - he supposedly asked his boss and the boss said NO.

VBguy1974

Jun 10, 2015

I went in for an oil change. The service staff was friendly & efficient. However, while I was waiting for my car to be serviced, I was shocked by the sales staff. They were completely unprofessional. 2 of them were covered in tattoos. All of them were on their cell phones. The worst part was the behavior of what appeared to be a manager.... He was dressed in a shirt & tie. His name was Tony. He went outside & smoked right at the entrance. Every time the door opened, I got a whiff of smoke. Then he came in & sat down & watched tv. Sad thing is, I was actually considering purchasing a new car today, but, I will travel back down to Coggin in aft. Pierce.... Like I have for several years. Truly a shame

Joeb

Jun 3, 2015

Stopped by Vatland to look at new CRV's,just to look. Jacques came out to help,showed us the car. We went for a road test.we informed him again we are just looking and we're not going to buy today. He still took the time to give us a price,took our car for a test drive. Came back with a great price for the car. We could not say no. We picked the car up the next day. I will recommend all my friends to see Jacques.

Vero Greg

May 30, 2015

Hondas sometimes sell themselves, but when you add in sales guys like Bill Green, a great service department, fresh coffee and freshly baked cookies, you have a real winner in Vatland Honda!

Greg F

May 30, 2015

Hard to find anyone with a better salesperson than Bill Green, and a better service facility ... add the fresh coffee, freshly baked cookies, and you have a real winner in Vatland Honda.

Teamsoti

May 28, 2015

I recently purchased a used car from there, and received excellent customer service. I waited a lot longer than expected, but was very pleased with the end results and the amazing men that made me feel better and did all they could to get the deal done. I appreciate all your dedication to your job and your tremendous customer service. Thanks again!!! See you soon! ??

JK white car

May 23, 2015

I have bought quite a few cars in my rather long life and this was by far the most enjoyable transaction!Having had more than ten years of excellent service with Vatland, I knew where to go.

mike33

May 19, 2015

Bill Green was just great to work with..He spent a lot of time with us going over everything that we would need to know about the new car..

BluBaron2

May 16, 2015

I bought my last car from Vatland Pontiac, a 2005 Vibe and have been pleased with it until we decided to down size to one vehicle. My wife had A 2003 HUNDAI xg350. I talked to RON and came down to see what he had to offer me.When I pulled into your lot I saw this RED Kia soul. and I knew thats what I wantedRon put the deal all together so I got rid of both old cars and drove home with what I wanted. I My wife , Barbara, was also pleased as she wanted to cut the cost of 2 cars, . My grandson in Texas had as soul and he's 6'5" an wears a cowboy hat with head room to spare.

Tesia

May 15, 2015

Our thanks to Jacques Pons for his experienced and professional help during a recent car sales for my Grandaughter. Even on an exceedingly busy day, he did all he could do to get the deal done. Thanks also to David Vatland for his help and efforts to make this experience positive. Could not have asked for better pricing and financing from the office. Great place to do business. Love you guys!!

fwd671

May 15, 2015

We we on vacation when a tire blew out. I contacted Mr. Rick Ellis a few minutes before closing. Rick was able to work us in first thing the following morning. We were very impressed with how they took care of us and the speed at which they replaced all 4 tires and performed a complete alignment. The entire process from the time we arrived until we drove off the lot was only 70 minutes! When I retire we intend to move to the Vero Beach area, and I will be a regular customer.

elivings

May 11, 2015

I am sure the dealership is good BUT it's the salesman who makes it great. I am talking about Bill Green! My family has been buying cars from Bill Green for years - You always know you are getting the best deal and the perfect car you need for your needs! Bill never pushes - he is honest, fair, and does everything possible to insure you are thrilled with your decision.Thanks Bill Green! Love you man!

Elizabeth Livings-Eassa

May 11, 2015

The dealership is good - but it is the Salesman that sets this dealership apart! I AM TALKING ABOUT BILL GREEN! My family has been buying cars for years from Bill Green - He is honest, fair, and always puts you in the vehicle that perfectly fits your needs and budget!

laulis119

May 7, 2015

My experience at Vatland Honda was far different than I thought buying a car would be. As a first time buyer I was expecting a nightmare. However Jake Kelley and the rest of the team made it easy, and as quick as possible. They were realistic with working with me on prices and getting me in to a new cr-v. Will return in the future.

lol from nyc

May 6, 2015

Bill Green heard what i said \regarding amount & style. = He is a good listener. He took the time for me and not his agenda= He aims to please the customer.I had a good time = no stress at all!!!!!!THANK YOU.I got the idea that it is a great place to work.

Car buyer

May 5, 2015

Very professional. Less hassle. Quick service. Multiple vehicles to choose from. The process to turn in a lease and lease a new vehicle was simple, easy, and quick.

08HHRJerry

Apr 29, 2015

Josh was extremely helpful in enabling me to purchase my used 08 HHR on 27 April 2015. Without his in depth knowledge I doubt the purchase of this vehicle by myself would have been completed. He and the finance man Dave made the purchase possible.

carey

Apr 27, 2015

Nice sales. No hassle, but a 93 turn on the ac. No fault of Jacues, but owner. Jasques was friendly, quick, and very accomodating. However, if the owner turned on the ac it would be even better. The salespeople, and Jacues, was very friendly and efficient.

UsnBda

Apr 16, 2015

I thought Vatland Honda's staff was one of the best I've ever received.Ron was great as was Bethany L. in the "coffee shop." Never get ridof the latter.Bob Grubb

pathinrich

Apr 13, 2015

I had previously purchased a 2007 CRV through Jacques Pons of Vatland Honda. He was terrific and so I returned to upgrade to a 2012. I worked once again with Jacques and he helped me to get a great car within my budget. I definitely recommend Jacques for anyone looking to purchase a car at Vatland Honda. He is knowledgeable, courteous and a pleasure to deal with.

Pat

Apr 13, 2015

I recently purchased a 2012 CRV from Vatland Honda and my salesman was Jacques Pons. He was very knowledgeable and courteous and worked very hard to get me a car within my budget. I had purchased my previous Honda through Jacques and because of the great service he gave me, I returned to purchase my 2012 through him also. I would highly recommend him to anyone looking to purchase a car from Vatland.

Ohio Math Teacher

Mar 30, 2015

My first experience with Vatland Honda was positive. The staff was knowledgeable and able to help with the more complicated paperwork for an out-of-state purchase. I even received advice how to process the gifting of my old vehicle including the necessary forms for the transfer. Thank you Jacques Pons and Vatland Honda!

Sandra Hawkswowrth

Mar 22, 2015

This is the fourth Honda we've purchased from Vatland and we still rate them five stars! Our Sales Consultant Jacques Pons, Finance Director Robin Staples and all others we interacted with were great. Although we have never had repair problems with any of our cars, Service Manager Lonnie has been helping us with our maintenance for years and doing a great job of it. We couldn't ask for better treatment and highly recommend Valtand and Hondas to our friends.Thanks to all of you for making our car buying and maintenance a pleasure.

Gene

Mar 10, 2015

We received excellent service from everyone. Answered all of our questions and very helpful. We appreciated the time they took to explain every thing to us.

Kristen Izquierdo

Mar 8, 2015

I bought my first CrV here 7 years ago and just bought my second from Bill once again. Bill Green was patient and very helpful during the entire process. He was very informative and positive throughout and we very much appreciate it. Also I cannot say enough good things about Lon. Thank you for the many years of outstanding service!! Thank you both so much!!

TerryFranklin

Mar 5, 2015

Words can't express how GREAT an experience I had with Vatland Honda and Service Manager LON MOWERY. Here's the quick story: I was visiting my dad in Vero Beach (I live in Nashville, TN.) and knew it was time to have some regular maintenance done on my 2005 Honda Odyssey. After the work was completed I drove a 150 miles further south when, a day or two later, one of the parts that had been replaced malfunctioned, causing the vehicle to be immobilized. I called Vatland fully expecting that they probably wouldn't do anything or saying something like, "If you can get your van back up here, Mr. Franklin, we'll look at it for you." Instead, Lon Mowery sprung to action. He told me that Vatland would not only pay to have the work completed at a different Honda dealership, but they would also pay ALL expenses to get me to a business meeting 700 miles away!Further, Lon took PERSONAL interest in our plight, even calling me on his way home from work, something he certainly didn't have to do. I highly recommend Vatland Honda and Lon Mowery. It's no wonder my dad has bought a vehicle from them and has spoken well about their service department. Vatland gives car dealerships a GOOD name! Hats off to them!! TERRY FRANKLIN, Nashville, TN

hfman19

Feb 28, 2015

We want to commend Jacques Pons for his execllent sales service. His easy manner was a most pleasant experience that relieved our anxiety. As this was our first purchase with Vatland, we intend to purchase all our cars with Vatland in the furure.

cliff

Feb 22, 2015

Bill Green, our salesman, was excellent as always. We,ve bought several (6?) cars from him over the years and every experience has been positive and enjoyable,

OARS,LLC

Feb 16, 2015

William Green at Vatland Honda provided my company - [Ocean Addiction Recovery Services, LLC] with the most professional (and most pain free) experience I have ever encountered in the automotive industry. He listened very carefully to our needs and delivered more than promised. The whole process was stress free and respectful of my time.

billrolfe

Feb 6, 2015

We traded our 2005 Buick Terrazza for a 2013 CRV. The sales and finance people were the finest that we have ever dealt with and will continue to deal exclusively with Vatland Honda.

happyhondaowner

Feb 1, 2015

Everyone should know what an exceptional staff Vatland has in the Service Department. Once again they have exceeded my expectations, and gone beyond what would have already made me a satisfied customer. We began using Vatland when we first moved to Vero Beach because of the convenient location to where we live. Now I cant imagine going anywhere else. My sincerest thanks and appreciation to Mr Mowery and his crew. Amazing customer service! Thank you again!

Thomas Holmes

Jan 15, 2015

the sales staff was very helpful and knowledgeable

markehill67

Jan 10, 2015

I'm not one who likes to buy cars. I don't generally enjoy the experience even though I love cars. However, this was a rather pleasant experience. No high pressure sales. Quick negotiations. Very good result.

bowens9716

Dec 31, 2014

Jacques Pons is extremely knowledgeable, confident, trustworthy ,patient, careful and attentive to details, an outstanding salesman and a decent, kind man. Vatland Honda is exceptional!

william & lydia owens

Dec 31, 2014

Jacques Pons is extremely knowledgeable, confident, trustworthy ,patient, careful and attentive to details, an outstanding salesman and a decent, kind man. Vatland Honda is exceptional

srwarren

Oct 31, 2014

I got a 2014 Civic EX and got an excellent deal on a lease. The dealership gave me a great deal on my trade-in and made the process easy. The salesman who helped me, Bill Green, took time to explain the cars that I was interested in to me so that I was able to make an informed decision about what car would be best for me. I have also had my previous car serviced at Vatland Honda and the staff has always been friendly and the service has always been excellent! I would definitely recommend Vatland Honda to any of my friends or family! Thank you!

Staci

Oct 31, 2014

I got a 2014 Civic EX and got an excellent deal on a lease. The dealership gave me a great deal on my trade-in and made the process easy and smooth. The salesman who helped me, Bill Green, took time to explain the cars that I was interested in to me so that I was able to make an informed decision about what car would be best for me. I would definitely recommend Vatland Honda to any of my friends! Thank you!

andrea.cullenhudson

Oct 25, 2014

Thank you Vatland Honda for the care you showed in helping us to solve a big problem with having 2 cars and only 1 driver. You really shined as the "People's" car dealer on Friday. Our first Honda ever, and we are very happy with the dealership, the salesperson, and the care provided in the financing.

Andrea

Oct 25, 2014

Service above and beyond expected. We were trying to trade 2 cars into one due to husband's illness and he not able to drive. The salesman worked very hard on this transaction.

Mrs. Robert Kelly

Oct 17, 2014

Phone calls ignored and never returned.... Bought a much cheaper car than traded in and never offered any cash back. Terrible dealership.... Stay away!!! We are extremely nice people and were treated very badly. Car just arrived at dealership brand new and had scratches. Was told we would be notified when to come in and have them repaired and never called us back. Made several calls salesman said he never got... Continued to lie. So sorry we ever had any dealings with this dealership. If you are in the market for a Hnda... Go elsewhere.

Joyce T

Sep 20, 2014

Had unexpected problem with car while over an hour from home. Called Ricky in Service and he got me in as soon as I arrived. My car was fixed quickly and all the paperwork regarding extended warranty was handled. And Bethany served up delicious chocolate chip cookies and a friendly smile. LOVE Vatland Honda!

mmwhipkey

Sep 12, 2014

We Vatland Honda today to evaluate our options for upgrading our 2013 Odyssey to have a new vehicle with a navigation system. It turned out that our best option was to sell back our vehicle and lease the new vehicle. We are very happy with the results. We found all of the staff to be knowledgeable, friendly and welcoming. All in all a great day!! A special thank you to Jacques Pons, you were great!!!

CynP

Sep 10, 2014

Salesperson Brandon Stone was not very pleasant from day one. I am not sure what happened during this sale but somewhere along the line something went wrong and he was down right "RUDE". I am thinking he screwed up on the paper work and tried to make it out that I was some kind of criminal and looking to steal the car. In the end it was all worked out but I will "NEVER" buy another car from this dealership.

fred.kolb.79

Sep 9, 2014

This is our third purchase from Vatland. Jaques Pons made the entire process as enjoyable and pleasant as it could be. Our purchase was not a high dollar deal as far as auto purchases go but he treated us like we were buying the Ritz. He far surpassed our expectations and delivered the vehicle sooner and better than we expected- all with no last minute surprises! The Dealership and Jaques all pulled together to create a great experience.

Fredk

Sep 9, 2014

This is the third vehicle we have purchased from Vatland. The process seems to only get better with time. Jaques Pans made the transaction as easy and pleasurable as possible. The car that we purchased was not a high dollar vehicle as far as car pricing goes yet we felt we were treated like we were purchasing top of the line. No long wasted time waiting for decisions of management, just straight forward "we can't do that, but we can do this". The car had a couple of small issues but thanks to Jaques and the Vatland crew, they were taken care of in less than a day. After doing a marathon trip over a weekend trying to find "the best deal" we ended up back at where we started with these guys and couldn't be happier! Do yourself a favor- if Vatland has the car you like- buy it- and don't forget to ask for Jaques.

George C

Sep 6, 2014

Ron Perez was excellent and assisted us with all details! Thank you

daria.epova

Aug 30, 2014

I came in to look for the best deal on a lease I could find and and found it at Vatland Honda. I was working with Brandon Stone the whole time and I have to say that he is the best sales associate I have met. He was very honest, compassionate, and knowledgeable. I would recommend anybody who is looking for great service to ask for Brandon. He is willing to go out of his way and put that extra effort in just for you. He will make sure you are happy with your purchase/lease and the whole team will work on making it a great deal for you.

burketga

Aug 25, 2014

Salesperson Ron Perez and Vatland Honda gave me the best car buying experience in my life. Ron was professional, knowledgeable and personable. He met and exceeded all expectations, while delivering us with a one hour sale, including the test drive. Nice car and excellent value. I will be back.Thank you

Donna D

Aug 13, 2014

Of all the dealerships I have ever dealt with, Vatland is the most outstanding. Just leased a 2014 CRV to replace my 2006 (owned). Lon Mowrey, my service advisor, has given the most professional, honest, and friendly service consistently. Bill Green has made the buying process a pleasant, shared inquiry with a mutual goal, to put me in the car best suited for a price I can feel good about. Quality of repairs? Never an issue in the 6 years I've been a customer. And the facilities are spacious, super clean, with a large lounge and coffee bar, including fresh baked chocolate chip cookies. Oh yes and my CRV? LOVE :^)

pjeward

Jul 27, 2014

Purchasing a car from Vatland is as good as it gets, I leased (Repeat Customer) a new Honda Accord and it was another great experience. I am 100% pleased. My salesman, Joshua Rivera, was excellent and the Finance Specialist, Robin Staples, was just as wonderful. Will definitely return to Vatland anytime I plan to purchase a vehicle. The Service Department is also superb. I always take my Accord there for oil changes, tire rotations, etc.

Margaret Ward

Jul 27, 2014

I would recommend Vatland Honda over any dealer in Florida. I am a repeat Lease Customer and purchasing a car through them is as easy as it gets. Top notch from the moment you enter the door til you drive out with your new vehicle. My salesman, Joshua Rivera was awesome. And, I always go to their service department for oil changes, tire rotations, etc. Same excellent service as their sales department. Vatland Honda is # 1 all the way,

Jackiehondaexl

Jul 21, 2014

Brandon was very knowledgeable and easy to work with. Great deal on my NEW Honda Accord EXL w/ Navi. I would definitely recommend asking for Brandon if you are looking for a new or used car.

Randall Shepherd

Jul 20, 2014

My wife and I drove onto the dealership excited about the possibility of buying a new car. But on the other hand, leery of the trade in deal we were probably going to reject. We hadn't had a car payment in 5 yrs. The treatment we received from all of the Vatland staff completely blew away any experience we have ever had buying vehicles at other dealerships. Jaques, our salesman, was polite and very patient. Robin and Rick, our financial handlers, went well beyond anything we could have imagined to put us in our new Accord. We did not have to bicker over the selling price of the Accord or the trade in value of our Murano. The completed deal was even better than we had hoped. Vatland gave us more than we wanted for our Murano and we drove off the lot paying less than we expected. It was so enjoyable, our daughter bought a Civic a week later. Vatland Honda was the best car buying experience we have ever had!

mammyblue

Jul 16, 2014

My husband and I were very happy with our experience at Vatland Honda. Gus Muhlbauer was a joy to work with and if any family member or friend were looking for a vehicle I would refer that person to Gus.Elinor Silveira

J. Daniel

Jul 4, 2014

Just wanted to equally THANK Brandon Stone and Joshua Rivera for doing everything they could to get me the best deal on my trade and purchase. They both went out of their way to help me with any questions/concerns, and to guarantee I was satisfied with my purchase.Also I want to Thank Lon Mowery for going above and beyond in making sure my car was serviced correctly, and taking care of any initial maintenance replacement/or repairs. Sincerely, Jeanie Daniel

gizmo

Jul 2, 2014

everyone was very nice and i got the car i wanted and price

jmiskel

Jun 28, 2014

We were very happy with the price and, of course, the car itself. Our salesperson was very helpful and everyone there was very friendly. This was our second Accord, but first purchased at Vatland. My next one will be there too.

Jfran

Jun 28, 2014

Very satisfied with the car and the service at Vatland. People were very helpful and affable and we love our second Accord.

Maxwell

Jun 25, 2014

You have the dealership you can be proud of. I appreciate the opportunity to benefit from your great dealership.

Richard&Marion Clancey

Jun 20, 2014

We have just purchased our 4th Honda with 3 of them coming from Vatland Honda in Vero Beach Florida. Bob Jordan and Bill Green in sales were outstanding as always. Vatland runs a top shelf operation.

new to Florida

Jun 10, 2014

I arrived at the dealership over mileage on current lease and was looking to trade for used vehicle as I thought that was what I cound afford. Vatland honda worked with me and I left the lot in a new 2014 CRV with a less payment.

MadelineLynn

Jun 9, 2014

I give these highest scores because every one of these four individuals who assisted me with my new Honda lease was professional and courteous in every respect. Tony Dizuzio, the Sales Manager, has some excellent teamwork going there at Vatland. My first contact was with Michelle Causey who gave me a warm welcome on the phone and talked at length with me about what kind of car I thought I needed. She had some good suggestions. After she spoke with Tony, so he could see what my options were on cost, she spoke with Joshua Rivera, Sales Consultant, who took me on a number of test drives, showed me how all the new features work, and answered all my questions, clearly and patiently, as did Tony with the numbers and costs, as did Rick Harris, the Finance Manager, who pulls all the paperwork together to complete the job. Such good teamwork is highly impressive.

Kris0581

Jun 6, 2014

Ron was a great help!!! He knew his products and he will be recommended to friends and family. He took the time to explain all the bells and whistles

prettybluz

May 26, 2014

If you want a fabulous experience, shop Vatland!!! They have the best salespeople and prices. Vatland will make sure that you are 100% happy and taken care of when you walk in the door. You will not be disappointed!!!

cbentien

May 21, 2014

I bought a 2004 Lexus from Brandon at Vatland Honda and had what was easily the best and most honest car buying experience of my life. Brandon was helpful every step of the way without pushing too hard. I would recommend this dealership and Brandon in particular to anyone. I'm thrilled with my new car.

higgstem

May 17, 2014

Jacques Pons and his colleagues did a great job of listening to my wife and me, and helping us make the right decision regarding the purchase of our new Honda Accord. In addition to the great buying experience, we always have a great experience with the service department. Rudi and Lon are great.

Rabbit48

May 17, 2014

This is the sixth Honda CR-V that I have purchased or leased from this dealership. The previous five were all from the same sales consultant, so I was a little hesitant to start with someone new. However, I was very pleased with Josh Rivera, he went above and beyond to accommodate me and make my time spent there as pleasant as possible.

Steve Higgins

May 17, 2014

Jacques Pons and the finance team were very courteous and professional. They worked well with us to find the appropriate car and to help us make the financial decisions necessary to buy a new car. They were flexible and listened to our situation.

Rabbit

May 17, 2014

This is the sixth Honda CR-V that I have purchased or leased from this dealership. The previous five were all from the same sales consultant, so I was a little hesitant to start with someone new. However, I was very pleased with Josh Rivera, he went above and beyond to accommodate me and make my time spent there as pleasant as possible.

PamelaCusanelli

May 9, 2014

I came to look at the CR-V but quickly realized it was too big for my needs. Brian was kind enough to go through other cars and we took the civic for a ride. he explained everything about that car. boy is he thorough! Today I got to thinking about why I chose that car and I must admitit was his persistence in showing me all the features! I just wanted the ride and the look but as I then (to appease hubby) looked at other carsBrian's words kept coming back. Mileage, perks, looks of the car - so the other 6 dealerships I visited had no chance to sell me a car.I was pretty set on the civic. I liked the look and the ride. NOW I love the features - thank you Brian !!!I must have been a pain as I just wanted the ride, but he kept telling me the features none the less and I realize today (day after I purchased it)it was his persistence in showing me everything that did it. Don't stop doing that - it works. Brian thank you from the bottom of my heart! LOVE THE CAR. Pam Cusanelli

nranks

May 9, 2014

We were not sure if we really wanted to trade our van in on a CR-V but we have a motorhome and did not like towing the van on a tow dolly. It worked but was not a great solution, we knew we could tow FLAT the CR-V and that is why we went to Vatland. Mr. Pons was very friendly, knowledgeable and understand our needs right away. When we refused to do the deal offered on day 1 he accepted our reluctance and bid us good bye with an appointment for the next day. We are glad they were nice about that. Some dealers are not. This fact alone was extremely important to us in our situation. The next day we did return a bit late but anyhow we decided the vehicle we were discussing the day before was not the one we really wanted but we had another one on their lot to test drive, and it actually was a bit more expensive. Mr. Pons got the keys for it we test drove it and it really did meet our needs so we bought it. It is an all wheel drive unit and just liked it much better. We really liked the way they handled the deal for us and we felt we got really wonderful service from Mr. Pons.

Michelle S.

May 6, 2014

Gary Nash sales consultant was very instrumental assisting me with the purchase of my new car. Any issues that were presented Mr. Nash was able to resolved.

cyclohead

May 4, 2014

I was in the market for a late model Chrysler Pacifica, in mid Florida, after an accident totaled my previous car.. I used internet sales to locate vehicles in my vicinity. As an experienced price conscious buyer, i did a lot of research on the vehicle and re seller pricing. allowed myself a few weeks to find the right price condition combination.My first surprise was to find a used car salesperson answering on hi personal cell phone on a Sunday afternoon. He answered all my questions on family time and promised to verify the information on the following Monday. Sure enough Monday morning a received a text with additional info I requested. In case u have not gone used car shopping lately, getting info on an advertised used car is difficult enough, much less the personalized attention. in the previous week I had travelled 65+ miles to Orlando Dealers (KIA) territory, one of whom swore the car I saw in the ad was available and was in his presence. In short no car, no reason for absence, and wasted and expensive trips(s). Incredibly frustrating and experience enough to hate all KIA dealers for the remainder of my life.The Car offered by Rick was in immaculate, as described. and ready to roll for my test ride on Tuesday morning.The only caveat was information display on the dash "service tire system soon". I asked if that could be fixed before delivery, Rick agreed but said the local Chrysler dealer was not the best of the lot, and took their time with customer confounding computer riddles and would fix the car on his own time.I asked Rick if he would put it writing that if i were to undertake the repair in my town, if his dealership would reimburse me. I tool delivery and had the repair done locally. I received a check for $109.00 a week later.I am very incredibly satisfied with my experience with Rick and the dealership in general.Thank you Rick noFuss and Vatland Honda

cjfaruch

Apr 30, 2014

Very professional staff. The showroom is amazing. We were offered drinks and baked cookies! Very comfortable showroom. We are retired so we knew what we could afford to spend. Jack Pons was very professional and not pushy. After viewing some used vehicles and not agreeing with the finance manager, we left. Jack did a follow up call the following day. I told him what we could afford to pay. He reassured me that the company would work with us. We returned and we got the payments that we knew would fit into our budget. Love the car!! We are very happy!!

cjfaruch

Apr 29, 2014

Salesman was professional and courteous, not "pushy". We are retired, we told him what we wanted and how much we were willing to spend. We got what we wanted at a price that we were comfortable with. We are very happy!!!!

gll

Apr 29, 2014

This is my 3rd Honda Accord purchased from Vatland's. I love the great support and help givenas I purchased my new car. Super employees to work with. Look forward to purchasing anotherHonda in a few years. THANKS again! :o)

4doors

Apr 28, 2014

I am very pleased with the service and greetings I receive when I walk the Vatland Dealership is one of the cleanness I have ever been in. Every one including the mechanics have a very pleasant way of speaking. One thing I like the most is the coffee section that is where Bethany is employed. She is so intelligent and very pleasant and she makes the best coffee. Also great cookies. A dealership is very important and all I can say is Vatland is number one in my book. I really enjoy being there.

millysabo1

Apr 26, 2014

Bryan was knowledgeable, very patient, very helpful, kind and knowledgeable about the car we were buying.Robin in finance was also great -- he didn't push extras on us that he knew we wouldn't use, but he did make surewe had all the necessary coverage. We are very happy to know about Ladies' Days and look forward to our servicecalls!

GDeiss

Apr 17, 2014

I was given time to look around before being approached and I appreciate that. Gus introduced himself and asked if I was meeting anyone in particular. Answered all questions. Worked with me on a deal I could afford. Very happy with my CR-V.

thomas3

Apr 16, 2014

Our Toyota mini-van had mechanical problems, so we needed to purchase a new car. We purchased a new Honda Accord and worked with Mr. Jack Pons who was great!

TEC, III

Apr 16, 2014

Our Toyota needed mechanical repairs, so we decided to purchase a new car. As a whole, the car experience from the start to finish was very positive. We worked with Jack Pons who was great!

Ron, Pat's cane.

Apr 14, 2014

Rick Fuss, by his manner with which he spoke with me and my wife, and by his knowledgeable discussion of the several listings, sold me on the car which we purchased. The thoroughness by which title, registration , and other paperwork was completed by Rick ( to my shame, I forgot his last name) convinces me that we will come back to Vatland for all future needs.

Robert E. Morgey

Apr 10, 2014

Gus Muhlbauer the salesman was especially helpful in getting the paper work ready,checking the vehicle,answering questions and his effort to do that little extra.

Roberta Jordan

Apr 1, 2014

Thanks to prompt response to an inquiry about a used car I went to Vatland Honda. Rick Fuss was more than pleasant to work with. I drove out with exactly the car I needed and plan to go back in a few months to purchase a new car. Thanks to Michelle and Rick!

lilpilgrim

Mar 20, 2014

We had to service our daughter's car before we drove it back to California. Ronald guaranteed that all of the work he recommended we have done would be what he would do if he was driving across country. We were at his mercy as we had to depart the next day. Once we returned to California, we had our mechanic look at what we had done He said most of the work was unnecessary and the labor charged was excessive even if it had really had to be done. We should have been able to have the car serviced for at most $400 total, but it ended up costing us $1200. He also tried to talk us into $300 worth of other unnecessary service, which would have brought it to $1500. I guess that it is industry standard to upsell at the dealerships, which is sad, but this is a tough one to swallow considering the time my husband spent talking with Ronald having him reassure us that all of the work should be done. We were definitely ripped off by Vatland Honda service department.

Jilly Mac

Mar 12, 2014

Friendly help without any pressure tactics. It's my second purchase from this dealership. I have always found service here to be wonderful as well.

DT

Mar 12, 2014

Jacques (Jack) Pons was our salesman and we were very pleased by the service we received by him. He was patient, thorough and went out of his way to meet our needs. We love our new Honda Odyssey! The gentlemen behind the scenes in the Finance Department was equally as efficient. Thank you Jack and staff for your hard work, patients and for allowing this experience to be smooth and so pleasant!

crystalsmith24035

Feb 27, 2014

Went to purchase a car. Put $500 down for the purchase of the car. Had car for month when they said bank loan fell thru. Gave car back but they wanted to charge for mileage as if we leased a car. We didn't lease it. Just want the other $250 they owe us. They are refusing all phone calls.

KFafeita

Feb 21, 2014

Joshua Rivera was an exceptional salesman. Straight and to the point!

Diane G.

Feb 19, 2014

Just purchased an Accord Ex-L and I have to say that Vatland Honda lived up to its reputation, and then some. I was courteously greeted before I even entered the showroom and the sales rep that I dealt with (Jacques) was knowledgeable, respectful, informative, but never pushy. He listened to what I had to say, he read the notes that I brought in with me, and only then did he offer me some information and guidance, which in the end helped me to select the best vehicle for my needs and wants. He also introduced me to the people in the service department and I received a brief tour of the facility. The entire place was clean and orderly, spacious and attractive. Thanks, Jacques, for your help and especially for your patience. It took a lot of the stress out of the procedure for me of buying a new car. That has not been the case with other places I've dealt with in the past. That's what I consider true client service.

Olga Schwager

Feb 18, 2014

I just purchased a car at Vatland and I have to say that my Honda associate, Jacques Pons, was extremely professional and patient. He was also very knowledgeable about the Honda product. Jacques took the time to go over all of the technology in the vehicle and even set up the Bluetooth with my phone! Jacques Pons, without question, is an asset to the Vatland staff. If you are looking for a vehicle, I highly recommend that you go in and see Jacques.

Paul & Janet M

Feb 17, 2014

Best new car purchase experience yet. Thank you Bill Green and Vatland Honda!!

Happy Camper

Feb 10, 2014

After 11 years I decided to trade in my vehicle for a new 2014 Honda CR-V. My husband and I, along with our four legged pet, Duke, met Jacques "Jack" Ponce, our salesman. He was most helpful in guiding us to make the right decision. I went back to work after my test drive, and my husband and Duke stayed with Jack to finish up the paperwork. I expected my husband was to be the first to drive the car out of the showroom and bring the car to my place of work, but that never happened. My husband who usually is very excitable in this type of sales transaction, actually was so relaxed in dealing with Jack, that he and the dog took a nap in the lobby chairs. When he woke up the paperwork was ready for signing. By that time I showed up, and I got to drive the car first out of the showroom. Jack was very apologetic, because it certainly didni't take that many hours to complete the paperwork. Actually, Jack was waiting on my husband to wake up, so he could sign the papers. Letting my husband and his dog fnish their afternoon nap, did allow me to be the first one to drive our new Honda off the showroom floor, and Jack was able to orient me to all the new features of this wonderful vehicle. If you are looking for a salesman who is sincere, thorough, and very patient, ask for Jack. You won't be disappointed.

TreatedRudely

Feb 4, 2014

The Internet Manager of Vatland Honda, who calls himself Mr. No Fuss, as well as Mr. Vatland himself, were extremely fussy and rude to me when I tried dealing with them via email. They were both very condescending in their replies and gave me a take it or leave it attitude, refusing to negotiate on what they claimed was the best deal they could offer. Well, as it turned out, I ended up getting a much better price from a competing dealer to the north. But I just do not understand why the folks at Vatland had to be so disrespectful when all I was trying to do was negotiate the best deal I could. Their customer service is extremely poor and I highly recommend other Honda shoppers to look elsewhere. Buying a new car should not be such a disconcerting experience, and no customer should ever have to receive the kind of negative email comments Mr. Vatland and his staff sent to me. Disgraceful!

Bob cobun

Jan 29, 2014

We had no intention of purchasing a new vehicle today but because of Brandon Stones courteous and knowledgeable approach, we ended up leaving with a new car and smiles on our faces., all as a result of dealing with Brandon. He is a real asset to your operation and I say THANK YOU BRANDON!!!!!

Karen R

Jan 15, 2014

Thank you to Josh ua Rivera nd Brandon Stone for working so hard to get us into the bigger vehicle that we needed! They are good and fun to work with! Would recomend them anytime for a vehicle purchase! Thank you Guys!

Jim Whaley

Jan 15, 2014

Salesman Gus Muhlbauer was Great ! No high pressure, easy to talk with, very knowlegable about the Honda cars. I wanted a Odyssey EXL with Navigation and the silver paint, which turned out to be very scarce. It took two weeks to get one, but I am very happy with the car(mini van) and very happy Gus keeping me informed as they searched for one. All paperwork went smoothly. I would recommend Gus for your sales rep.

karebearwnl

Jan 14, 2014

Thank you to Joshua Rivera and Brandon Stone for doing everything they could to get us into a bigger vehicle! they are great, and very funny! Love them!

moonhonda

Jan 11, 2014

Kudos to Gary Nash, he handled new lease of Honda FIT, very professional. Turned in my RAV, Gary gave me all the instructions on the FIT.Financial guy was also very helpfulFrank MinaSebastian,FL

Frank Mina

Jan 8, 2014

Excellent service of my lease of a Honda FIT, salesman was very gracious and accomodating , gave me the deal I was looking for. (Gary Nash) Financial was quick and efficient. Honda's facilities are the best.

ucfdixons

Jan 8, 2014

My wife and I stopped at Vatland as we drove by, exhausted from the dealer experiences elsewhere while trying to narrow down the SUV search with our 9-month-old and 3-year-old along for the ride. Jacques P. was our salesman and immediately made us feel comfortable, offering to have our car seats and children along for the test drive. There was zero pressure and zero volleying for a negotiable price. I gave a reasonable OTD offer and it took no intervention from myself to make it happen. Jacques worked quickly to make the appropriate transfers of insurance and title since we had young children approaching dinner time. As a bonus there is a large paly area for children and a nice atmosphere at the dealership. In addition, Robin S., the finance manager, went to bat for us and negotiated with our bank to fit a Honda ext. warranty into our budget. We will return to Vatland for our next vehicle. It was a very positive experience.

Peggy

Dec 13, 2013

Jacques Pons made the buying process very comfortable ! He was very patient with me asking a million questions and helped me choose the "right" car for me. He is very knowledgable, honest and friendly. Jacques went the "extra mile" to please me and he did! David & Bob Vatland, owners, were wonderful! Vatland Honda is absolutely amazing. It is so inviting, you just want to go there, hang out.... and relax!!! The Facilities are "above and beyond" as well as the Staff. I highly recommend the 2014 Honda CRV-EX... WOW! It is such a comfortable ride, great on gas and lots of extras... Jacques even set up the Blue Tooth Phone system with my phone contacts and personally brought me to have the front windows tinted...made it the perfect buying experience. Enough said...go there and check it out!! You will NOT be disappointed!

Mike Benigno

Dec 8, 2013

I dealt with Jacques Pons. He is an honest person who details all the information. Although the girls who call the customer initially to set the appointment leave a lot to be desired, as they lack communication between themselves and give false information, Jacques made up for what the contact people lacked. The buying procedure was pleasant and Jacques took care of everything!

AL

Dec 5, 2013

I just purchased a 2008 Honda Element from Vatland the transaction went smoothly with out any pressure. Saleman Jacques was very helpful and a total gentleman during the entire process. I highly recommend Vatland Honda if you thinking about a Honda purchase.

VeroMom

Nov 25, 2013

I recently had to replace my 19 year old Volvo. Sad as it was to lose an old friend, Gary Nash made buying my next car both easy and enjoyable. There have been many changes in the way cars are sold in twenty years. Gary took the time to answer all of my questions and even answered some I did not know to ask. I found the perfect car for the next decade (at least). I was given a tour of the dealership, introduced to the service department people, and was made to feel welcome by all. It made me realize that in the last few years I have felt almost compelled to apologize when asking people to do their jobs. All of the staff at Vatland Honda treated me like a valued customer. I bought a used car I found on their website at a really great price and look forward to a long relationship with this dealership. And the entire process took only a little over two hours!!!!

buster

Nov 7, 2013

sales person, Jacque Pons did a great job. We had some difficulty about sales taxes, not his fault. He got some bad information

Tarshia Christian "Birthday Girl"

Oct 31, 2013

I was very pleased with the customer service I received from Mr. Pons. I will recommend my family, friends, and a stranger to shop at Vatland Honda, in Vero Beach Florida to purchase a good dependable vehicle. Thank you so much Mr. Pons.

Susan B

Oct 25, 2013

Thank you Rob Sudbrink at Vatland for your patience, kindness and positive attitude! I am very happy with my new to me Honda Accord! Even though this was a long process you made sure I didn't just sit around. Thanks for the tour and introductions to all the friendly people at this dealership! Robin in finance thank you for looking out for me and getting the best financing for my situation. This is my first Honda and have heard great things from other people that have owned and still own them. I look forward to stopping in for all my maintenance needs, and getting some more of those great cookies!! thanks again, sue

Expecting

Oct 23, 2013

We recently bought a new vehicle at Vatland Honda and experienced top notch service from sales through finance. I highly recommend speaking with Sales Consultant Gary Nash -- he's highly professional, patient, and ready to answer questions. Thank you Gary for making the dreaded car purchase an enjoyable one. I'll bring the family for the next purchase! Vatland Honda truly represents the Honda name well -- they are a whale of a good time.

Bill&LoriY

Oct 18, 2013

My wife and I just bought a new CRV from Vatland Honda. Our salesman Jack was incredibly helpful.He was able to answer all of our questions and made it a great experience.

Joyce E

Oct 6, 2013

I want to commend Vatland Honda and Kenneth Luce who demonstrated to me the fine features of the Honda Accord which I purchased days ago. Kenneth was very knowledgeable about the features I wanted in my new car and I needed his technical help. It was refreshing to deal with a very pleasant young man who focused on my needs and patiently allowed me to try out the car of my choice. He did not pressure me to buy as I made my own decisions. Ken even called afterwards to see if I was navigating the features and offered to help if I needed it. It was an altogether good experience!

Karen D

Oct 3, 2013

Excellent service. Very thorough, accomadating. We didn't feel pressured into anything. We have had 2 Odysseys and this is our 3rd. We love the vehicle.

Ted K - Honda Fan

Oct 2, 2013

Ken Luce, salesman at Vatland Honda helped us in the purchase of a Honda Accord EX-L . Ken was the most courteous and knowledgeable sales person we have met. Ken took the time to lisen to our needs, demonstrate the car we wanted, and gave us the time needed to make decisions without "Pressure" often experienced at car dealerships! The sales process was quick and the deal was agreed upon by all. I would have no problem suggesting Vatland Honda to friends searching for a Honda.

Happy Customer

Sep 25, 2013

Just bought a new Honda Fit and LOVE it! Our salesman, Ken Luce, was excellent. Rather than simply pushing a sale, he took time to listen to our needs in a car and understood what was important to us. The whole process went smoothly, and even after purchasing the vehicle, Ken took time to see if all else was ok and whether we had any other concerns. Definitely recommend buying from Vatland!

Dave & Jan

Sep 24, 2013

I usually dread the process of buying a car. Ken Luce changed that for my wife & I. Ken is extremely knowledgable, caring & tries to do the right thing and not high pressure you into a car you may not want.We ended up buying a new Honda Accord for a fair price and really enjoy the car. I trust Ken & he will certainly be the first person I go to when buying our next car.

Cheryl T.

Sep 15, 2013

Vatland Honda is simply the best Honda dealer on the Treasure and Space Coasts. Their service department, ably managed by Lon Mowrey, is first rate, and the service advisers do their best to make your wait as pleasant as possible. I recently purchased a car from Ken Luce at Vatland. He made sure that I got not only the vehicle I wanted but also the one I could afford. Ken is a nice young man and could not have been more solicitous. He treats you with courtesy and respect, actually listens to your concerns and is most knowledgeable about the Honda line of vehicles. I plan to keep my new CR-V for many years, but, in the future, if I were to purchase another Honda, Vatland would be my GO-TO dealer, and Ken Luce would be my GO-TO guy.

Pleased Buyer

Sep 11, 2013

From the preparedness of Ken Luce in contacting me to his enthusiasm in finding the perfect car to suit my needs and monetary constraints, I was impressed at how relaxed, friendly and agreeable the entire process was.The other staff members I had the pleasure of speaking to were equally experienced, trustworthy and respectable. Ken was wonderful. He ensured our comfort on a hot afternoon, was considerate and helpful in ever aspect of the routine, and got me a great deal. I would recommend this dealership based on my experience with Mr. Luce and his coworkers.

Ken Luce

Sep 5, 2013

I would buy another car from Ken Luce. Great salesmen

ErnestWinslow

Sep 4, 2013

I have never been treated as well as a customer. Everyone was very helpful and what is more important honest with there delivery. Everything that was said or done was right on. I am looking forward to the next purchase which will be at Vatland Honda. The people and and service are in my mind as good as you can get. Thank You at VATLAND HONDA...............

Todd Kagarise

Sep 3, 2013

Car buying is certainly not at the top of most people's lists of enjoyable experiences. The staff at Vatland Honda is doing their best to change that notion. In particular, our sales person, Kenneth Luce, was a pleasure to work with; extremely knowledgable on all aspects of the vehicle and sales process, attentive to all questions and concerns, and willing to meet our expectations for a fair and honest sale. Do your homework, then visit Vatland Honda for a great deal and an equally rewarding car buying experience.

Boxergal1

Sep 1, 2013

Highly recommend Joshua Rivera!!! Had an excellent experience leasing a 2013 Honda Civic from him and Vatland Honda!!

GatorFan1

Aug 30, 2013

I had a fantastic experience on my new lease with Vatland Honda! I highly recommend them for your new or used vehicle purchase or lease. I also have my vehicles serviced with them and highly recommend Lon Mowery as your service advisor!

mkbecky

Aug 26, 2013

I was contacted by phone & email after I visited the website. The sales person Ken Luce was persistent in making contact. An appt was scheduled and we met. I decided I would like a used car instead of a new one and he immediately showed me 2 prospects. I purchased one of the 2 and the entire process was concluded in several hours. I am very happy with the service I was provided. The only item I find lacking is the follow up after the sale was made. No one contacted me to see how the car & I were doing. I feel good customer service is needed after the sale as much as before if you want a customer to return to you in the future.

Lisa

Aug 17, 2013

I was interested in a lease. Joshua was able to accommodate my situation very quickly. He was fast, informative and extremely helpful. What a positive and delightful experience to make a purchase at Vatland Honda. I'm very grateful for the great customer service and would recommend others to purchase their vehicles at Vatland Honda.

JESSE MUSGRAVE

Aug 15, 2013

Nicole & Josh were awesome! They made the whole process very easy for me. I would definitely recommend them to my friends & family!

JOJOCANDY

Aug 15, 2013

thanks for working so hard for me Monique. They searched to find me the appropriate financing option for me. They made it happen. Monique was in constant contact with me and never left me in the dark. Loved that. THANK YOU

Robin FL, love to look cute in a nice car

Aug 8, 2013

i love how they attend to me and let me make a good choice on a car i wanted.

Diana walker

Aug 2, 2013

Nicole Musick was very helpful. Even though I was not able to get a vehicle at the time, I will definitely come back when I am ready to purchase my new vehicle. The showroom was clean, and professional. I had a good experience and will be returning

Jolene

Jul 29, 2013

I just picked up my 3rd vehicle from Vatland Honda this past Friday and I have to say that I have liked each and every car that I've gotten from them. My new 2013 Honda Civic EX-L is absolutely stunning and probably my favorite car thus far! Hondas are fantastic cars that hold their resale value well. Monique Clark was very accommodating in finding the right vehicle for me and Lon Mowry in Honda Service has been my go to person at Vatland for the past 8 years. If you are looking for a vehicle at a reasonable price, Vatland Honda is the way to go! :)

momof3

Jul 20, 2013

Bill Green made the process quick, easy and even enjoyable !!! I bought three cars in six months no stress at all! Each time Bill found exactly the type of cars I was looking for.As a single mom I felt confident I was in good hands. Fast efficient and professional. Where else could you have a facial and massage while car shopping! Thanks Bill we love our cars!

Kelly von Gal

Jul 16, 2013

Just bought a used Honda pilot from Monique Clark at Vatland! I absolutely love the car, it's exactly what we wanted! We drove a Tahoe for years and were alway annoyed that for all it's massiveness, still only fit five people!! The Pilot fits 8!! Also the Tahoe we had was supposedly the "limited" but the interior was still pretty basic. The Pilot touring has everything; moonroof, DVD, surround sound, an actual wall plug, extremely comfortable seats, adjustable back seats, really you name it! Monique Clark was our sales consultant and I could not have been more impressed with her! She was extremely knowledgable about the car and its features and even petitioned to get us more for our trade in! The financing was quick and painless and the whole thing took us about 5 hours total, including us hitting 5 other dealerships and test driving 2 other cars! I got a call from Monique today to check in and when I told her I was having a hard time working the headphones for the DVD player, she told me to come on in and she would get me right in to service! Great experience at Vatland!!

Keen Johnson

Jun 20, 2013

I have never had a better buying experience than when I purchased my 1913 Honda CR-V from Bill Green at Vatland Honda in Vero Beach, Florida. He fully explained all my options and went over board in seeing that I received every discount possible. I went away feeling that I had finally dealt with an honest man that works for an honest dealership. I am more than fully pleased.

Sheila Bemis

Jun 1, 2013

Bill Green from Vatland Honda in Vero Beach was recommended to me by Tom Germain who works at Martino Tire in Vero Beach. He turned out to be soft spoken, didn't pressure me into buying a used car, which I thank him for, because I went to see another dealer in Vero Beach and I told them I couldn't afford the monthly payment they were offering. They proceeded to call me several times, but I ignored them, I have Caller ID!!!! However, I am glad I went to Vatland Honda, where I traded in my 2001 Honda Odyssey for a Nissan Versa, a used car.

A 93 year old

May 24, 2013

This dealer made every effort to be accomodating and helpful.

Trent Lawrence

Apr 30, 2013

I was very pleased with the tenacity and dedication to service exhibited by the sales staff. All statements made were remembered and addressed. Professionalism is always welcome.

C Arnold

Apr 13, 2013

Bought my third Honda. Big Honda fan here. I hate buying cars, however that all changed when I met Marla. Marla is very patient and anwsers all questions. I think I had millions of questions and she was there for me. What the best car buying experience ever. I sure will be seeing her again in the future and I recommend her to all you future Honda buyers. Thanks Marla. Big thanks to Ken as well, you were very helpful. PC12312011

Lora Amelio

Apr 11, 2013

Jack Orr & Tyler at Vatland helped tremendously in getting me into a new 2013 pilot touring. Customer service was excellent.

Saul

Apr 7, 2013

Great staff and manager. Was treated great by all. The deal was done without the usual pressure. Very Good experience.

Stangela

Apr 4, 2013

We met Monique at Vatland Honda when stopping in to test drive a CR-V and an Accord, in the process of deciding between a variety of small SUVs and sedans. She was informative and helpful, without being at all pushy. After our first contact she made herself available for further inquiries. When we wanted to have a car for an afternoon so we could work on our decision she was quick to provide that. Then she even got a different color CR-V on the lot in a day without us even asking for it. Thanks, Monique! We love our new car :)

Vatland fan

Apr 4, 2013

Vatland Honda has the best Service Department that I have ever been to. They are honest, kind and actually care about maintaining a high level of customer service. Their prices are higher than elsewhere but I continue to go to them because it is worth it. They really do treat you like friends and no matter what issue you're having, they are willing and able to help. I have 2 children who actually enjoy going there and do not mind waiting while the car is fixed because it is such an enjoyable experience. Recently I had a major problem with my car and my Service Advisor, without any request from me, asked Honda if they would be able to discount the fee since I get all my service work there and Honda did! I cannot say enough about how great Vatland's Service Department is and how grateful I am.

Donald Riley

Mar 22, 2013

Our buying experience was enjoyable.the salesperson was friendly, courteous, she was like family. Monique clark was interested in our needs, she is the kind of person we like to do business. We recomend Vatland Motors when purchasing a car and Monique Clark. Regards Don&Della

Lange32278

Mar 20, 2013

I had my timing belt 1998 Honda Accord EX service done at this Dealership and I had a great experience with them. Everybody was nice and the courtesy shuttle wuz great. I didn't have 2 bug my wife 2 drop me off and pick me up. My car runs great. For sure I will be back again in the future 2 deal business with Vatland Honda.

Longtime Customer

Mar 5, 2013

We have owned many Honda's from several states over the years and Vatland's service department is #1. I have worked with Rudi mgr, and Lon Mowery adviser for over 12 years now. I can trust the both of then to steer me in the right direction and be fair and honest. What every customer deserves. It is a pleasure to work with them!

EARL H.

Mar 5, 2013

I HAD VISITED TWO OTHER HONDA DEALERSHIPS REQUESTING A ACCORD COUPE EX WITH ORCHID WHITE EXTERIOR. WAS ADVISED FEW WERE PRODUCED AND FURTHER TOLD BY ONE DEALER THEY HAD NOT SEEN ONE. VATLAND HONDA WAS THE LAST DEALER IN MY SEARCH AND MARLA ASSURED SHE WOULD GET THE CAR AND COLOR OF MY CHOICE. IN LESS THAN A WEEK I DROVE MY NEW CAR HOME. THE WHOLE PROCESS WAS A PLEASURE THANKS TO MARLA AND HER PARTNER DAN. WOULD NOT HESITATE TO RECOMMEND MARLA AND DAN AS A CHOICE TO GUIDE YOU THROUGH THE DAUNTING DETAILS OF A NEW CAR PURCHASE.

Laura

Mar 1, 2013

This is our second time buying from Vatland. Both experiences have been wonderful. We weren't currently in the market for a new car, but we recieved an email with an offer we could not refuse. So today, we traded in our 2012 Civic for a brand new 2013. We dealt with Marla and Ken, who were both WONDERFUL. Unlike other dealerships, there was never any pressure or haggling. They got the car we wanted quickly and made the whole process very easy and painless. We also bring our car to Vatland for all of our maintenance needs. The staff is very friendly and quick to do our routine maintenance. Their prices are quite reasonable and the service department is VERY clean. We would highly reccomend Vatland to anyone in need of a car or even maintenance. COME FOR MARLA, STAY FOR KEN!!! :-)

LauraandRyan

Feb 28, 2013

This is our second time buying from Vatland. Both experiences have been wonderful. We weren't currently in the market for a new car, but we recieved an email with an offer we could not refuse. So today, we traded in our 2012 Civic for a brand new 2013. We dealt with Marla and Ken, who were both WONDERFUL. Unlike other dealerships, there was never any pressure or haggling. They got the car we wanted quickly and made the whole process very easy and painless. We also bring our car to Vatland for all of our maintenance needs. The staff is very friendly and quick to do our routine maintenance. Their prices are quite reasonable and the service department is VERY clean.We would highly reccomend Vatland to anyone in need of a car or even maintenance. COME FOR MARLA, STAY FOR KEN!!! :-)

NavyVet

Feb 26, 2013

I was surprised that a small local dealership could actually match and often beat the mega South Florida giants on pricing. The sales people (Marla & Ken) were extremely friendly and helpful. The facility is very clean with comfortable waiting areas, a playroom for small children, and a drink/cookie bar. I was not pressured in any way. It was a welcomed and pleasant experience. Getting an online quote and purchasing the car took very little time and was done on my time schedule. Again, I am pleased with the way I was treated and with the deal that I received. I can and do recommend Vatland Honda to all my friends.

JKttrll

Feb 11, 2013

Jamie & Marla were very professional. They helped get us a car when nobody else would. We felt they actually cared about getting us the right vehicle for our family. We drove 2.5 hours to purchase a vehicle from them & we would do it again!

Rabin Shrestha

Feb 7, 2013

Yesterday, I had awesome experience dealing with Marla Allen at Vatland Honda. I appreciate her courtesy and willingness to help me to fit in all aspects. She even came all the way to pick me up at my residence. Her team member Ken is a knowledgeable technical person who went over outside and inside of the car in detail. I am very thankful to them for finding right car as per my need and budget. I want every buyers get the same experience as I had. If you love Honda, Vatland is the best place to be. Thanks!!

EPR

Jan 21, 2013

The whole staff, Jacques Pons to Used Car Sales Mgr. were wonderful to work with and received a great deal there. Recommend them to anyone.

Diane

Jan 19, 2013

Purchased a new CRV today and was pleased with the service and processing of our paperwork. Sales staff was friendly and answered all our questions promptly and to our satisfaction. Financing process was also quite timely and easy. I would definitely recommend this dealership to friends and family.

wally sport van

Jan 15, 2013

Yesterday we purchased a Honda Civic from Vatland Motors in Vero Beach, Fl. Our salesman's name was Jacques Pons who was very informative and helpful in our selection of a vehicle.

jsimmens

Jan 11, 2013

My wife and I needed to buy a used Honda Pilot and the sales team at Vatland Honda were superb in their knowlege and helpfullness in meeting our needs. They found us the perfect used car we were looking for.

Coolcop

Jan 10, 2013

I had a great car buying experience. They didn't play games like a lot of dealerships do. Marla & Ken are awesome!!

william ferguson

Jan 8, 2013

sales people are friendly, no pressure to buy.

Honda Fan

Jan 5, 2013

The Internet Team of Marla and Ken were excellent to work with in selecting, explaining and finalizing the lease on a 2013 CR-V of my choice. The entire process was obliging, professional and most satisfactory. I would definitely recommend Marla and Ken, as well as the entire staff at Vatland Honda.

philipamcdaniel

Dec 26, 2012

Courtesy, friendly, honesty all define how my daughter was treated at Vatlenad Service this morning. Her her car suddenly felt "wrong" to her as she was driving from St. Augustine to South Florida to return to her university. She was nervous, and extremely upset. I checked the intenet and found that there was a Honda dealer about 25 miles away. Her mom and I told her to go to the Vatland Honda Dealership in Vero Beach. Mark and David quickly helped her, checked out the car, air pressure, power steering fluids and other possible areas of concern. Everything appeared normal and they were kind to her explaining that the road surface on the turnpike may have made the car sound odd. They sent her on her way and her mom and I could not have been more relieved. Thank you Mark and David for doing the right thing... Vatland Honda is wonderful and if we lived in Vero, not question we would give them our business. - Philip M. - St. Augustine, FL

Lou

Dec 25, 2012

My Internet Sales person was Marla Allen, whom I found to be trustworthy, honest, and straight forward. There were NO surprises during the sales process nor during the F & I process (who was also very nice). I live 45 minutes South of their Dealer ship and actually drove past two other Honda Dealers to get the Car and deal I wanted, I think that pretty much answers any doubters out there. Good Job Vatland Honda.

Joanna & Ed repeat satisfied customers

Dec 22, 2012

Great service from our salesman Jaques Pons and his Management. They made it a pleasant experience with no pressure tactics. This is our third purchase from this dealership. Everyone is friendly and helpful in every way.

Happy Camper, Vero Beach FL

Dec 19, 2012

They had the right car at the right price with a great salesman. Thanks,

Ben and Gail--recent retirees

Dec 8, 2012

Most positive car buying experiance we have ever had, at sixty plus years old, I think that speaks volumes. We had the pleasure of dealing with Marla and Jamie and would reccomend Vatland and especially the folks we dealt with.

Norman M

Nov 26, 2012

They met my internet price, found my car quickly, got me through the paperwork, applied all the accessories on time, hand-held me getting aquainted with a new car.

Volunteer

Nov 19, 2012

I had a overhead light go out and they replaced the bulb in less than 15 minutes

Happy Honda Owner

Nov 2, 2012

Marla and Jaime worked out a nice deal for us to lease a '12 leftover, Honda Civic LX. The car has everything we need, looks great, handles well, and is reliable. We've had Hondas, in various models, since 1980 and feel we cannot find a better vehicle for the price. Marla and Jamie handled all the paperwork for us to transition from New Jersey to Florida, saving us time and money.Many thanks again. See you in 3 years!

Mimi and Don

Nov 2, 2012

My husband and I had the great fortune to lease a 2012 Honda Civic at Vatland Honda in Vero Beach, Florida. Marla and Jamie are the two sales consultants you want to deal with. They were both very knowledgeable, patient, understanding, and super accomodating!! What a wonderful experience...we'll be back for sure...thanks Jamie and Marla!!!

David D

Oct 26, 2012

I would recomment Vatland Honda to anyone. There staff is great to work with.

Y. Ortiz

Sep 28, 2012

I purchased a 2013 Honda CR-V at Vatland Honda and am very pleased with the transaction. The sales staff was wonderful. Thank you.

honda civic

Sep 27, 2012

Jamie and Marla had made buying a car easy quick and no stress! Got a great deal on a 2009 Honda civic my wife and I are very happy with are new car, and how well the buying process went!

EleMatt

Sep 24, 2012

My wife had bought a very nice used car back in March. The salespeople found found an Element we were shopping for with rare low mileage. With some financial research accomodations, we were able to purchase the car around the budget we could afford. Thanks Jamie Negvesky and Marla Allen.

family man

Sep 7, 2012

My car buying experience was nothing like the other trips I had at other car dealers. I had little to negotiate with because I had negative equity in the car I wanted to get rid of. The sales reps worked with my wife and I the entire process making sure this decision would benefit us more than them. The facility has a play room for kids that actually clean. There is also complimentary soft beverages/coffee and cookies while youe waiting. This dealer seems to have plenty of staff standing by making sure costumers do not have to wait long for their needs.

car shopper

Sep 2, 2012

After shopping at 5 different dealers, we got lucky & found Jamie Negvesky & Marla Allen (the internet team) at Vatland Honda. Not only did we love the car, but they were outstanding. They made everything very easy to understand & explained all the bells & whistles on the car. We would highly recommend them if you are looking for a vehicle.

Doctor K

Aug 4, 2012

Living 30+ miles away and not familiar with dealers in Vero Beach, FL., I was pleasantly surprised to find the car sought at Vatland Honda. I had heard of other Honda dealers located longer distances from my home but never was Vatland mentioned. Besides getting the car wanted, I was able to buy an extended warranty. I was unfamiliar with the warranty program offered but am pleased to have it.

Betty

Aug 3, 2012

Jacques Pons (sales Consultant) gave me the best service for the second time. He is very knowlegeabel and helpfull, as always.

car nut

Jul 31, 2012

dealership was very fair with their car pricing.easy to understand the terms of their workup sheet and final cost to buy my car.

Dr. Rock

Jul 22, 2012

Having shopped several dealers this month, I can say without hesitation that I have never had a better experience than I had with Vatland Honda in Vero Beach. Kudos to Jamie Negvesky, and Marla Allen in the sales department! They were informative, helpful, and thorough, never pushy or annoying. I ended up leasing a 2012 CR-V at a very reasonable price. No muss, no fuss. Everything they promised, they delivered. Couldn't be happier!

Christy

Jul 15, 2012

Neil Jarman he help me to buy my car he help me alot he did everything so I can buy a car I thank you alot because with out your help a could buy my car. I recommend every one to visit Valtland Honda and ask for Neil Jarman he will help you to buy your car that same way he help me Thank You Again By Christina Bonilla

mountain lovers

Jul 11, 2012

We were comfortable with all aspects of the search for and purchase of a new CR-V. The sales consultant went out of his way to be accommodating during the test drive - stopping at my husband's place of work to pick him up so he could test drive the car also. There was no pressure from anyone, no hidden costs, and we were given several discounts. They believe buying a car should be a fun experience, and that's what they try to achieve.

no nickname

Jul 10, 2012

My husband and I have bought 6 cars with Vatland and our sales associate has always been Jacques Pons,This time they worked exrta hard for a great % on the car and kept the payment in the range that we could afford this new car... We have always had a great overalll service. We are now owers of 2 Hondas...

irwin dave

Jun 30, 2012

I just purchased a new Crv at Vatland Honda.It was quite frankly the best new car buying experience I have ever had.No pressure,no B.S. Everyone was great,my sales man,Jacques,the manager Luis; and the finance man Mike.I strongly suggest to anyone looking for a Honda be it new or used to stop in at Vatland,you will not be sorry.

Happy Driver

Jun 28, 2012

We ended up purchasing a new Honda Civic from Jacque Pons, while actually not intending to a new one at all. But he was never inposing and most helpful. So, after all was said and done, we did buy a new car.

realtor

Jun 27, 2012

Very easy process,Nice people.The dealership was nice and clean and best of all the salespeople did not try to sell you ,instead they helped with my questions, and the whole process was easy and smooth.I would go back for another car.

Michael Mills

Jun 24, 2012

Purchased a new 2012 CRV from Marla and Jamie. It was a very good experience. We went back and forth with vehicle choices and pricing for about a month with no sign of impatience from the Vatland sales team. Finally made a choice and a deal. My wife and I are very excited about our new vehicle. Thanks, Marla and Jamie

Lover of Hondas

Jun 12, 2012

We have purchased Hondas for many years. When we moved to Florida, we found Vatland Honda in Vero Beach and were very pleasantly surprised at the manner in which we were treated. This dealership is special. They do not pressure you into buying. Everyone is nice but there is one salesman that is outstanding. His name is Greg Fountain. We just purchased our third Honda from him! The Service Department is also very acccommodating, especially Lon, who is always courteous and helpful.

DJS MOM

Jun 6, 2012

Went into the dealership to ask about lowering my payment on my 2011 Honda ..walked out with a 2012 with a 200$ lower payment and extended warranty.. and a great buying experience.. THANK YOU GREG FOUNTAIN... SO GLAD I met you!! you have made my life brighter with your help in getting me WHAT I WANTED +++++

Metal Maiden

Jun 6, 2012

Greg Fountain is the salesman that helped me decide to purchase my new Honda Civic EX. He was very pleasant and helped answer all our questions clearly. The proposal was easy to understand compared to your competitors. I would highly recommend customers to go to Greg Fountain to help them purchase a car. I appreciate the "no fuzzy" math.

loxgirl

May 25, 2012

Just bought 2011 CRV from vatlad honda and Neil Jarman has made a car buying a grate experience. Very professional, freindly, nice person that made my car buying very pleasant. No presure, no games,straight forward. Grate job Neil.

Six Time Honda Owner

May 21, 2012

Just had the most wonderful experience buyihng a car from Neil Jarman at Vatland Honda. This is our sixth Honda, and the best experience of all. The knowledge of this man and his friendly, no pressure approach made the experience a pleasure. And yes, we love our new eco-friendly Honda CR-V.

vbshopper

May 18, 2012

The whole buying experience was fun and fast. Neil was a joy to work with.

Beaubrummy

May 17, 2012

We traded in a 2007 CRV which we purchased at a different Honda dealer. We did not go back there because it turned out we were really ripped off. This time we went to Vatland Honda, what a difference, we were treated absolutley first class by Marla Allen and Jamie Negvesky. They didn,t pressure us at all and Robin the financial officer explained every document we signed, that wasn,t done at the previous dealership. We also got a very fair price for our trade in. Thank you Vatland you were all great to us.

Leahfacto

May 17, 2012

I am happy with my car. I am happy with the ultimate deal. I enjoyed working with Marla and Jamie. However, it was such a grueling drawn-out process to get to the sale that it left me with a bad taste in my mouth for car dealers in general. Vatland is no better nor no worse than any of the others.

Senior Citizen

May 6, 2012

Neil Jarman was a great salesman! He was knowledgable, polite, and trustworthy. I had a great experience at Vatland Honda.

Gasman

Apr 28, 2012

We were looking for a 2012 Honda CR-V with navi - they had the exact car, and color my wife wanted, in stock & on floor. Made a satosfacrory deal easily. & drove it home.

Jefff

Apr 26, 2012

Jacques Pons ushered me through the selection and purchase process for a new Accord- it was hard to decide since the various models all have great merit and slightly different appeal. He and the sales management all contributed to make a trade and sale possible! Thanks very much!

Gordon fan

Apr 21, 2012

I came in with a 2001 Civic for repair and an inflator recall and talked with Mark. He was very professional and helpful even though I did not have an appointment for that morning. I expressed an interest in looking at all my options including a repair estimate or trading in the 2001 Civic. Mark introduced me to Jamie Negvesky and long story short Jamie (very patiently) was able to get me in a 2012 Accord within my budget

Maggie

Apr 7, 2012

Nice Guy who really wants to be sure the customer is happy. Informative, but not overly pushy. Very helpful.

Dingle

Apr 2, 2012

Always an excellent experience at this dealership. Would not buy an car anywhere else

M.L Basore

Mar 26, 2012

I wanted to see a CRV and possibly test drive it. Marla had a white one, my color of choice and was very easy to talk with, answering all my questions. I drove it, went back the next day,drove it again and bought it. Marla and Jamie were friendly, helpful, professionaland very much Vatland Honda people creating another Vatland Honda person, in me.My first time to own a Honda.When the time comes,I expect the service department to be just as wonderful, based on the information from Marla. So far everything has been first class and I am well pleased.

Wife's car

Mar 19, 2012

Vatland Honda made the entire car purchasing transaction not only painless but enjoyable for the first time in many years. In today business world these values are highly sought after, but are all too often nowhere to be found. Marla Allen and Jamie Negvesky, of Vatland internet quote group, both clearly exemplify the meaning of team work and the customer first manor of conducting business, while being a pleasure themselves to deal with. Their great teamwork concept made our total car buying experience with Vatland Honda unpressured, pleasurable and satisfying.

family van guy

Mar 6, 2012

I recently purchase a new Honda Odyssey at Vatland and had a wonderful experience. A no pressure sales approach, great pricing, and a staff committed to customer service made the purchase a great one. I look forward to having my vehicle serviced with Vatland and to being a return customer. Thanks Vatland.

Maria D

Mar 4, 2012

Jacque Pons was a wonderful salesperson. We went into Vatland Honda to look at a new Honda Odyssey and ended up buying a new car. Why? We felt no pressure, learned about the car and we arrived at a fair price. What more could you want? Thanks, jacque. We are thrilled with our car Maria

Fl snow bunny

Mar 1, 2012

Our 2009 .Honda CR-V was due for an oil change. While there, we remembered Honda has sent us a postcard about their buyback program. We ended up trading our for a new 2012 CR-V. We now have a new car with better mileage and a much lower car payment. Thank you, Honda!

mitzuman

Feb 23, 2012

overall experience excellent - Jacque held car for me for 4 days with small downpayment then waited 2 days for my check to clear after I already had the car - good price - good service - great value

marge schroeder

Feb 22, 2012

at Vatland Honda had a great buying experince, sales helped find the perfect car for me a 2012 Fit and what a beautiful dealership close to my home and a great coffee and cookie bar

Honda fan

Feb 21, 2012

The salesperson we used to purchase our 2008 Honda CR-V was outstanding. His follow up was very impressive. Also the Sales manager, Owner and Finance person where also very helpful and made the whole experience at Valtaln Honda an enjoable one. Good work!

Wet Feet

Feb 20, 2012

Upcoming termination of existing Honda lease brought me into the dealership. Working with sales rep Jack (Jacques) Pons had all questions answered and took a couple of new cars for test drives. Selected a car; negotiated a fair deal; and drove away with a new car

Retired traveler

Feb 20, 2012

Marla Allen and Jaime at Vatland Motors made my car shopping experience informative and fun. I have been a Honda owner since 2007 and only needed to be sold on the features. What a team. They have made me love them and Vatland Motors . It is a joy to be a part of the Vatland Sales Experience. I cannot stop talking to my friends about how great it was.

meggirl

Feb 17, 2012

They didn't have the exact car I wanted, but they were able to locate it! I was very pleased with the process. Great place to buy a car

Bridge player

Feb 16, 2012

I was in an accident caused by the driver of the other car. Vatland Honda salesman did a suberb job of showing me something I could afford. I test drove the car and was very pleased with it. I made the purchase the same day. I needed transportation. It was a Valentine gift from me, to me.

Tracy

Feb 11, 2012

Dan Burton was our salesman and he was great. Typically I hate the car buying process, but he never pressured us into doing something we did not want to do or to get something more than we could afford. He was very helpful in understanding the cars and what would be the best for our family.

Tracy Moore

Feb 11, 2012

I had a great buying experience. Dan Burton was extremely helpful and pleasant to deal with. No high pressure sales and Dan helped us find what we needed as a family. Looking forward to dealing with Dan and Vatland in the future.

ufgator2009

Jan 3, 2012

I bought my car from this dealer and couldn't have been happier. I did a lot of research ahead of time and they were right on par - even a little better - than the values online for my new civic and trade-in for my accord. Jack Orr was honest and nice and I'd highly recommend him everyone. The dealership is very welcoming and I would buy from them again.

rthomas2474

Dec 1, 2011

Approximately 20 years ago we dealt with Vatland and did not have a good experience. I was pleasantly surprised when my husband and I stopped by Vatland Honda this weekend. We were so very pleased with the experience. Our salesman Jamie Negvesky was so very kind and effecient. I appreciated his honesty and he was such a pleasure doing business with him. We have traded cars quite alot over the last 29 years and this was by far one of the most pleasant experiences. Everyone that we dealt with was professional and fun. Who said trading cars couldn't be fun? I would recommend Vatland Honda to anyone!

SusanStingone

Nov 1, 2011

We visited based on an ad for a used Accord. By the time we arrived (we live about 40 miles away) the car that attracted us was sold. The Salesperson, Neil Jarman, showed us other used cars and then I wandered over to the new car section to look at a white CRV. Neil gave us an enthusiastic overview of the car,a test drive, and we decided to get our car appraised to see how well the numbers would work for a trade. We did ultimately go through with the purchase. Overall it was a very satisfactory experience! All of the folks we were introduced to were very cordial and helpful and Neil was great! Way to go Vatland!

mccaffj

Oct 31, 2011

Great salesman, who listened to what our needs were. They had a good selection of cars and the transaction was conducted with absolutely no buying pressure. The process was smooth, efficient, and quick.

delapaz0311

Oct 20, 2011

Great service, went in and told them what we wanted and got us what we wanted on the first vehical that he showed us, Got a great deal on it to. The only thing was we sat around for a while and had to go get another key made at a different dealership but they payed for it and for the price that we got for the van we got it was well worth it.

Richliz70

Aug 25, 2011

Had checked dealer website and inquired about a Civic listed as an internet special. Contacted David Drenning and arranged to look at the car the next day while my Honda CR-V was in for service. Was warmly greeted the next day by Jack Orr, of sales, and offered to drive the Civic around town and to take my time while my CR-V was serviced. My wife and I both took turns driving the car and were impressed with the car and the friendly staff. During our test drive, I was contacted by Jame Mclaughlin of the service department and was told that my CR-V only needed an oil & filter change at this time and I could defer the more extensive service until the next oil change. Overall I was satisfied with the experience of purchasing my second Honda from Vatland and would recommend them to friends and neighbors.

laceysuarez

Aug 19, 2011

Will promise you the world to get you come in and deliver nothing. I explained exactly what I had as a trade and what I needed to trade into. I was told to go ahead and drive up (an hour away). When I got there, Jaime who I spoke to on the phone and Dave (who did not respond to my em-mail) were then too busy to see me and pawned me off on Bill Green who was nice enough but told me my goal was unrealistic. They could give me what I wanted for my trade in but didn't have anything on the lot that would fit my parameters for a used car. The same ones I expressed to Jaime before I drove up. Now Jaime and Dave had nothing at all too say and Bill of course blamed them. I would have just been ok with that if it hadn't been for the condescending letter from Bill I received several days later thanking me for coming in and telling me to come back when my goals were more realistic ie a used car that was more than $12,000. so he could make more on it. I guess that is why they are laying off employees and have so few cars to sell. Who's goals are unrealistic?

patkro

Jul 27, 2011

Both sales personnel were very helpful and accomodating. The trade in value for my 2008 Honda Accord was excellent. This is the only time I have been back to a car dealorship for a second auto. The followup after the sales has been very good. The service manager I have been dealing with for the past year is also excellent.

mershinvt

Jul 4, 2011

Just moved to Florida from Vermont and knew nothing about the local dealerships. Started off at a different dealer and by the time we walked out of that place, my husband and I felt shell shocked and battle fatigued. The sales person made a minimum of 7 trips back to confer with his boss and the price never got down to where we wanted it to be. One trip to Vatland and dealing with Bill Shumacher and the deal was done! Bill made one quick trip to 'the boss' and came back with the right price...first time.The dealership building itself was a pleasure to be in. How can you beat homemade cookies baking right there at the snackbar?? Bill took plenty of time with us, explaining in detail, every aspect of the vehicle....and believe me, there are A LOT of aspects in a new Odyssey! My husband and I both greatly appreciated his calm, knowledgeable manner and patience with us while we tried to absorb the technicalities of voice commands! There was a follow-up call and letter. We are looking forward to a long and satisfying relationship with Vatland Honda.

mason0824

Jun 17, 2011

Excellent customer service! This is our second purchase from Vatland Honda with Marla and we could not be happier. Everyone at Vatland is so helpful and friendly, from the person who greets you to the team that service the vehicles. Marla always understands what we are looking for, and able to guide us through the paperwork process as painlessly as possible. Also, Robin in finance answered my many questions with enough information I felt comfortable. I love my Honda Accord! It is as fabulous as I hoped it would be...thank you!

cliff duncan

Jun 15, 2011

Bill Green is the primary reason I have bought 5 cars from this dealer over the past 5 years. He's responsive, flexible, and honest. He does what he says he will do in a timely fashion. And he's a regular guy...not a fast talker, wheeler-dealer. I always enjoy working with Bill. The facility is top notch with customer comfort given great attention. I should also mention that the service department is professional and prompt. The process of buying a car is not on the top of anyone's "fun" list, but Vatland makes the experience as near to a good time as it can get!

tlvero

Apr 25, 2011

This is the 2nd vehicle I have purchased from Vatland Honda. Both times I have dealt with Jack Orr and Chris Smith. Past experiences with other dealerships, had left me feeling less than satisfied and very hesitant to even enter a car dealership. My recent purchase was a 2011 Honda Fit. Jack and Chris made the buying experience pleasant and easy. They were prompt in answering any questions I had regarding the vehicle to the financing. Even Bob Vatland stopped by to say "hello" and "congrats" on the purchase of my new car. I walked away feeling that I got a great deal. I love my Honda Fit! PS Mark in service is a gem! He goes above & beyond to make sure his customers are satisfied with their service.

mimifinneran

Apr 4, 2011

Vatland Honda was recommended to me by a member of the community when I mentioned that I was looking to buy a Honda because of the dealer's reputation for friendly, efficient service. I cannot express enough how helpful Mr. Jordan and Mr. Green were in helping me navigate the purchase of a new car, which I have never done before. At my first ever visit to Vatland Honda, I was introduced to these gentlemen who sat down with me and calmly and thoroughly reviewed my options after listening to what I thought I wanted for a vehicle. Having used the 'BuildMyHonda' site on Honda.com website, I thought that a Fit Sport was possibly the car for me. They both talked with me about my driving needs, the variations in models and the accessories that I could choose from. I was able to view the models and accessories in booklets as they were explained to me. While we were talking about these options, Mr. Jordan was searching on his computer for the exact Sport model and color I was describing and found one coming in on a boat from Japan to the west coast of Florida in about 5 days. He told me that he would let the west coast dealer know that I would like to purchase this car. I felt very lucky because, as I fine-tuned my choice, I was wondering if one would even be available. Mr. Green kept me informed via phone and email throughout the entire process. We talked a few times about accessories and financing options were also explained. I was shown the service area, coffee shop and was introduced to the Service Manager. In just over a week, I was out the door with my car after going over it's operation, recommended servicing and various features of the vehicle. Mr. Green helped me organize my folder with the Owner's Manual, new registration and insurance documents and contact numbers that I might find helpful in the future. Both gentlemen were extremely knowledgeable, pleasant and seemed invested in the process of me getting just the car I wanted! And I received a follow-up phone call from both of them to ensure that I was satisfied with my vehicle and to assure me that Vatland Honda would be there for me if I need anything or have any questions about my car. I am very excited about my new Honda Fit and happy that I paid Vatland Honda a visit. I had no idea it would be such a positive experience!

victorolah

Apr 2, 2011

I have bought many cars over my life time , and this was the first time that I actually liked my sales person . He was very attentive to me and my wife and made the whole sale pleasant . I will definitely have all my service done at this dealership ,for I am sure that all the personel are as good as Matthew . Victor & Grace Olah

jafergy

Mar 31, 2011

Our lease was running out for our 2008 Honda Odasey we met with Jack to go over our options. We contacted Jack a second time, told him we were going to buy the van, he had everything ready so that we could go through the process of buying the car with the least time spent at the dealership.

dgangus

Mar 9, 2011

All the employees at the dearlership were very helpful and courteous. Thor Ruck my sales rep. was not pushy and very good about explaining the Honda Civic I purchased.A nice touch done by Vatland was to install wheellocks,door edge guards and pin striping.All the options I requested and and the above were done in a timely manner. Thor Ruck made the sale easy and painless. Thank you-Dave Angus

jawswatts

Mar 7, 2011

My husband and I were shopping for a new car and were intrigued by the Honda loyalty mystique and decided to check out the Vero Beach dealership, Vatland. Our sales person, Ken Marr was courteous and knowledgeable and very devoted to the Honda line. We decided to test drive an Accord and were pleasantly surprised by the smoothness of the ride and interior appointments. Once Ken advised us there was a .9% car loan we were pretty much sold. The added bonus was the use of the Sam's Club discount, but as avid GM owners, we felt we should check out the new Buick Regal. Needless to say, we decided to purchase the 2011 Accord and are looking forward to many years of Honda ownership.Sincerely,Janet & John Watts

realtorjill

Mar 2, 2011

Best place to shop. Meets all other dealer prices. I am very satisfied. This is my second time leasing here. I went back to Greg because I had such a great experience. Also, I was all finsished in an hour! I am downsizing from an Accord to a Civic. The

hanovergal

Feb 5, 2011

I initially went to this dealership for service of my Honda CR-V and found them to be both efficient and extremely helpful. So when I was in the market for a new Honda I went to this dealership and found them to be professional and more than willing to meet my expectations.

Debbie McAllister

Jan 24, 2011

I was looking at cars not intending to necesarily purchase that day. We had been to a couple of dealerships previously and were not happy. Jeffrey Costa approached us in the lot and was very friendly and professional. He was not pushy but was well informed. He answered all our questions and we took several out for trial rides. I decided to purchase a 2010 Honda Accord with 3000 miles on it. Jeffrey couldn't have been more accomadating and he was a big part in my decision. Thanks, Debbie McAllister

mgrabow

Jan 23, 2011

The transaction was handled in a very efficient manner, all employees were pleasant, there was no going back and forth between the salesman and the manager - it was a niceclean deal. The gentleman who handled the paper work of taking care of the trade of two cars for one and registration of the new one was very efficient and speedy. We have bought many cars over the past 60 years and this was by far the most pleasantexperience.

d33pblue

Jan 11, 2011

I would like to thank the service staff at Vatland for helping me in a bad sitution. I had purchased a car new from Main Line Honda in Ardmore PA (Avoid them like the plague)and they sold me a damaged car, and they had hidden the damage. Vatland found the damage when I came in, although they couldn't repair it under warranty, Mr. Melvar and the service staff went out of their way to make sure that they would help me in any way possible to include filling the leaking area with silicone at no cost to me. I can't thank them enough.

swert

Jan 5, 2011

The experience I had while car shopping at Vatland Honda was exceptional. The salesman I worked with, Jacques Pons, was outstanding. He was helpful, curtious, and did not make me feel pressured into buying a car as so many car salesmen try to do. I would recommend Vatland to anyone looking for a car. We also use Vatland to service our Hondas and have always had a great experience with this end of the dealership as well. I look forward to working with them again when it is time for our next vehicle, and now that we are a three Honda family will continue to have our cars serviced with Vatland Honda.

rlsherid2000

Dec 23, 2010

My wife takes her Honda only to Vatland for service and she has been impressed by their professionalism and the quality of work. We have recently went in to inquire as to the purchase of a couple of new Hondas and the sales personnel were extremely helpful and very straightforward. In all, dealing with the personnel at Vatland has been a very nice experience!

jbfranco

Dec 7, 2010

My husband and I came in to this dealership at 10 AM and we found a great car. We were in the process of buying the car when all of the sudden our salesman, Robert Newcombe, came to us and asked us if we would be interested in buying a much less quality brand of car while we were already in the paperwork stage of buying the car we intended to buy. He then started telling us AFTER we were already approved for a loan that we would need a larger down payment or a co-signer, both of which options we casually told him previously were not an option. He started to become really antsy and very rude and when we were all done filling out the paperwork and it came time for us to sign, he told us that we would not be able to have the car. So after us being there for 5 hours, we later found out that at 12 noon, somebody came and was also interested in the car and they sold it to her. They never said anything to us and just let us continue to fill out the paperwork. I explained the situation to a manager and then Robert called me a liar to my face. I never received an apology but once the car was available again Robert was the sweetest, most apologetic man. It turns out, the lady who came and bought the car took it back and now Robert is after us; calling us, emailing is, mailing us, and even calling my MOTHER! It was a horrible experience and I will never go back there.

lalabangbang

Dec 3, 2010

Great Dealership. I called all the other Honda dealerships in the area and this was the only one that was willing to help including the Honda dealership that my husband works at. Everything was done fast and everyone was up front with what was going on. I will recommend this dealership to any of my friends/family that want to buy cars and will continue to use vatland for any of my new car's needs :)

mellinalee

Nov 29, 2010

I had a great experience at Vatland Honda. The dealership is beautiful. Both David and Bill were very helpful with my purchase of a new 2011 Honda Odyssey (which is the coolest van ever). Everyone in the building was pleasant and the sales staff was extremely knowledgeable. No one was pushy and I felt I got a good deal in a timely fashion. This is the first car I've purchased without having to argue with the salesman or wait for hours to agree on pricing. There was also no push to buy extra stuff. All in all it was a great experience.

winnie11

Nov 16, 2010

mechanic avdised window moter was bad and needed repalced and it was possible that the regulator would be found to be bad. Took to another mechanic the next day and he replaced the regulator only. you guys wanded 530.00 to repair and i repaired for 240.00 because it DID NOT NEED A NEW window motor.

robyangel9

Nov 11, 2010

The salesman, Bruce Barnett was wonderful, not pushy, easy to talk to, was very informative and polite. He made me feel very much at ease during the entire purchase process. I will highly recommend him to all my friends and family. I also met Lon Mowery, a service advisor, who was very friendly and helpful. I know that I will be able to count on him with any service needs. The entire atmosphere at Vatland was very good, everyone polite and helpful. The facility was attractive and clean and you could tell from the waiting area and facilities that they are customer oriented.

Hondaaccord2008

Nov 5, 2010

I purchased my used 2008 Honda Accord from Rick Fuss on Sept 13, 2010, nice guy, unfortunately he is no longer with Vatland Honda, Chris Smith Used Car Manager, also a nice guy, both worked hard to help me out. Robin Staples in the Finance Dept. made numerous mistakes 1. by selling me a Honda Care Warranty that I feel he knew was not applicable in Europe where I would be moving within 2 years. I was very up front. I found this information out by calling Honda Care because I didn't see anything in their contract stating that the guarantee was good all over the world at any Honda Dealership, I called Vatland and waited 1 week for Robin to confirm that my information was correct, he never called back, I needed to call him, he sent me the paperwork to cancel the warranty, I sent it back the same day. I called one month later, the bank hadn't received the money, I called Honda Care and the warranty had not been canceled, I canceled it directly over the phone and it took 2 weeks to get the money returned to the bank. Mr. Vatland feels this all was a miscommunication.2. I also came in with a Bank of America guaranteed 4.09% for my bank car loan, I was told I would be getting that from the bank Vatland worked with to make it easy, Suntrust, I didn't, I got 4.3%, can't change that now without additional costs to me or a higher loan percentage. Also a miscommunication.3. Robin the Finance Manager also told me that once I received the canceled warranty refund, the balance would be lowered on the loan and we would pay a lower monthly payment. Not true. Mr. Vatland feels that this also has been a miscommunication. I bought a great car, thanks to Rick Fuss, runs fabulous, looks great thanks to Chris Smith. The service department is very nice and efficient. I say stay away from the finance dept. When doing the paperwork Robin Staples made several mistakes. If I hadn't caught the warranty, I would have been out $1540.00 with no recourse. Now I have a higher loan % and a higher monthly payment, thanks to Robin Staples. Unfortunately, Mr. David Vatland Dealership Owner can't do anything to help me without costs to me. This all wouldn't have happened if Robin Staples hadn't sold me a warranty that wasn't applicable to me, then my experience would have been perfect.When having communications with Vatland, they seem to have several email problems, sending an email to them from their site doesn't work, and they somehow don't receive emails that you send. But maybe that is again, miscommunication on my part of course.Everyone is friendly and smiling. But the bottom line is, Are the employee's good at their jobs?? It is very difficult to rate this Dealership, I want people to read my rating, this is do to one person's performance and maybe the owner too for taking the easy road, miscommunication.This started Sept. 13 2010 and it is now Nov 5th. It's now over.Honda's are great cars and this was my experience with Vatland. I have bought 3 new Honda's, this is my 4th and it's used, all have been great cars. This is my only bad car experience, thank God!!

rbwoodlawn

Oct 26, 2010

This is a GREAT dealership! One that knows that it's the people they hire that make the sale. In our whole transaction, we never met anyone at Vatland that made us wonder if we were making the right choice. Starting,and continuing, with Thor Rusk, our sales consultant who not only made us feel welcome but continues to make us feel welcome. I wish all dealships could understand that people like to be feel they are welcome at any time, NOT just when buying. Thor has gone out of his way to always make us feel welcome and appreciated - not in only the obvious ways a salesman would do but as a friend. Not only would we have no problem recommending Thor and Vatland to our friends but we know of three vehicles sold by them through our recommendation. And, no, we do not receive a "bird dog" fee for referrals. We do this because we know! If Vatland has a special recoginition for it's sales people, Thor certainly deserves it.But it's not only the salesman who deals with the customer. We've had very pleasant experiences with all the personnel with whom we've dealed at Vatland. ALL the personnel! And, they had the best price as well. Will we come back? Yes. Will we recommend? Already have and will continue.Tammy MerrillVero Beach FL

kcrabbit48

Oct 20, 2010

It has been a pleasure to deal with Bill Schumacher since my first experience with Vatland Honda. I had never in the past been treated so well by any other sales consultant. He has always been extremely courteous and helpful, and I would just prefer not to deal with anyone else. I'll be honest, if and when he retires, I'm not sure what I'll do. I have also, always been pleased with the service department, I don't think I've ever had any complaints. I plan to have Bill help me at least one more time, to pick out my next CRV. The one I will probably keep when I retire. He is the best!

gll

Oct 20, 2010

This was my 3rd Honda purchased at Valand and I am loving it. From the salesmen to the service department I have only received a 5 star treatment for each of the cars that I purchased. Keep up the GREAT JOB!! Bill Green you are THE BEST!! Another special thank you to Lon, and James in the service department. Looking forward to seeing you soon!! "THE COOKIE LADY!"

RJS01

Oct 9, 2010

Original reason for visit to Vatland Honda was to compare differences in size between the Civic and Accord. While viewing some late model cars, Jacques Pons came over and explained some of the differences between the Civic and Accord and invited us to take one of the Accords for a ride. Already owning a Honda Odessey we were equally impressed with Accord. Upon returning we made the decision to purchase it. Mr Pons made a fair offer for the car we were trading and contributed to the timely preparation of all documents for the sale. Robin Staples was also a pleasure to work with. A good explanation of the documents we were signing and a suggestion that we consider an extended warranty was very helpful in reaching a final decision. Having purchased a number of cars over the past years I found dealing with Vatland Honda a pleasure. No pressure or push just help in making a decision.

44howard

Sep 30, 2010

Excellent service and repairs. I would recommend the dealership to others. The dealership has a new location which is very clean. Appreciate the coffee bar for us early moring risers. The valet driver was very polite and knew several people I know at the dealership. Thanks for the good service.

JCOSSENTINO

Sep 20, 2010

ENJOYED MY PURCHASE OF MY FIRST USED HONDA.I WAS TREATED WITH A LOT OF RESPECT AS IF I WAS PURCHING A NEW CAR.EVERYTHING WAS EXPLAINED TO ME ABOUT MY PURCHASE AND WAS MADE TO FEEL WELCOME TO THEIR DEALERSHIP.RICHARD WAS SUCH A GREAT PLEASURE TO DEAL WITH AND INTRODUCED ME TO MANAGER AND ONE OF THE OWNERS,ROBIN & MR VATLAND WHO ALL MADE ME FEEL VERY COMFORTABLE ABOUT PICKING VATLAND HONDA TO PURCHASE MY USED CAR.

edwardwilliams

Sep 16, 2010

I was very impressed with the dealership and with Jack Orr. All the employees were helpful and friendly beginning with the receptionist and continuing with the refreshment lady. This is the type of dealer that I feel comfortable doing business with. Great job Vatland!

RickCollins

Sep 13, 2010

We went in to Vatland Honda to just look but not buy. They had such a great used Civic, we bought it! The whole staff was great and we even got to watch college football in the lobby. The car had just been turned in and they got it ready in a very short time and worked with us on the price.

hopkinsl

Sep 8, 2010

Jacques was great to work with. He never pushed and was patient with us as we made up our mind to purchase a new CR-V, which I LOVE! We used the program offered at Vatland with the Sam's partnership, and I feel confident that we ended up with a very fair price. Thank you.

johnjusino

Aug 30, 2010

I HIGHLY recommend VATLAND HONDA. I purchased a Certified Used Honda--excellent condition, excellent price, excellent car. And my experience with this dealership was just as excellent. Vatland's Internet director, Rick Fuss, was an absolute pleasure to work with, as was their finance manager, Mike Greenwood. I found the car that I was interested in on the Internet. I live 2+ hours from Vatland, but the car in the Internet posting was the exact car that I wanted, and it was the right price. I had searched all over north-central Florida, from Jacksonville to Orlando to Daytona Beach and Deland, and had seen similar vehicles, but nothing that compared in price or milage or certification to the car at Vatland. And the other dealers did not want to budge much on their asking prices. I got the sense that they wanted to sell me a car and work with me, but not on the car that I wanted. I contacted Vatland and got a reply from Rick. He answered my queries, then spoke with me on the phone at length to give me a detailed, inch-by-inch description of the car, and even offered to shoot and email a video of the car, so I would be fully informed about the vehicle. He gave me his cell number to call him on his day off; we talked more. In short, Rick worked with me to get me the car that I wanted, and she is a stunner--as Rick assured me she would be--and I am most happy. I drove the 2+ hours to Vatland--and it was worth it. Rick then put me and the finance manager, Mike Greenwood, together to finish up the details. I had my insurance in order, and he had a good deal on financing for me--lower than what I had been quoted by others--and the deal was finalized lickety-split. Vatland was great. Honesty, integrity, friendliness, value, knowledge of the product--these are what you will get with Vatland. I would gladly drive the 2+ hours again to do business with them in the future. Thank You, Rick, Mike, and Vatland.

jdddealerrating

Aug 18, 2010

I dealt with this dealership strictly through the internet. My internet sales rep, Rick, was extremely helpful, friendly, and up front in working with me to try and get the best deal possible on a new Honda CR-V EX-L. The internet price was fair and comparable to other local dealers and also measured up fairly well against the dealers down south. My wife and I ended up purchasing a Ford from a different dealership instead of a Honda simply due to the deal we were able to get at the Ford dealership; however, if I am ever in the market again for a Honda I will be emailing Rick first thing.Jason

cjstressed

Aug 18, 2010

Rick was so helpful, Had everthing ready to go by the time I got to the dealership, I was on my way home within 2 hours.From making my deal happen , to making it work for me the whole experience was great, The price I got for my trade-in to the financing.

maezerrien

Aug 5, 2010

Our overall experience was excellent. We purchased a used car, and are very happy with it. The only complaint we have is, the car was filthy. It was supposed to be cleaned before we picked it up, but had to wait for it while it was "cleaned". Whomever cleaned the car, did a terrible job. As soon as we arrived back home, we cleaned it ourselves.

jbutch

Aug 5, 2010

I have allready filled this out,but will be glad to do it again, The sales rep,RICK was great,not pushy,worked for me and overall was just a professional.Also,Cris the Sales manager was very polite,friendly and very professional.Mike your F&I rep.was also very professional and polite.Overall,the whole experience was what any customer could ask for,GREAT.This NEW 2010 CRV,will start our 31st year as Honda Owners.

wbb1496

Jul 10, 2010

I contacted Rick first thing in the morning and signed for my new vehicle after work.There was no fuss, no hassle, it was all done by email, and I got a great deal!I will never buy another vehicle the "old way" again.Internet sales is the only way to go.

arbetts

Jul 8, 2010

Our only gripe is that we are never happy with a dealer who charges a "dealer fee for our business. We have experience with car sales and know that it is not necessary for the dealer to charge this fee unless he is somewhat greedy. We were very satisfied with our salesman, in fact, if not for him we probably would not have bought from Vatland. We hope that someday there will be a truly honest dealer who will not CHARGE the customer to do business with them. Frank Betts

Ellie Rowe

Jul 6, 2010

Salespeople were efficient and financing was accomodating. Overall a pleasant and stressless experience. This is our 2nd car purchased from this dealership. The only problem was some minor coffee/coke stains on the car when we came to pick it up. These were easily wiped off.

arbetts

Jul 2, 2010

We were very pleased with all aspects of the purchase of the car. Our salesman was very nice and personable and made sure we knew our car before we pulled out of the lot. He never presured us but stayed in touch with us periodically. When we determined to trade our SUV for a smaller vehicle Vatland was our first choice even though we had to pass another dealership on our 20 mile trip to Vero. We have already recommended them to a friend and will continue to do so.

34949Buyer

Jun 29, 2010

Our salesman was extremely polite and courteous and customer focused. Price was the major disappointment; we overpaid... Our trade-in value fell $500 from, Saturday to Monday (over the weekend when we were making our final purchase decision). We paid $175 more than if we had bought from a dealer Orlando, 90 miles away, based on a written firm quote. This premium was well worth it based on the value of our time and to buy locally where we plan to service our new car. However, the 'new' trade-in value on Monday fell $5000, which was $645 less than AutoTrader.com guaranteed trade-in value which we mentioned to the salesman before writing the deposit check (I should have walked out at that point and I bet they would come after me and honored the AutoTrader.com guaranteed value---my big mistake). The AutoTrader.com value was also guaranteed by two dealerships, one local and one in Orlando. Because of our desire to buy locally, we got a car that sat at the dealership in Orlando for 7 months (which we only found out after we got the car home)-since it was a transferred car it probably is fair that they sent our dealer an older car, I guess anyone of their choosing. When we this to the attention of our salesperson at the local dealership where we purchased the car, they gave us a $25 service credit--a major disappointment (they don't seem so concerned about customer satisfaction after the sale, despite us receiving lots of letters from the dealership that came in the mail afterward promising complete customer satisfaction). While the local dealership seems like a very nice place to service our Civic EX-L, we look back and regret overpaying $475 just because of the drop in trade value over the weekend. In summary, the salesperson was extremely polite and courteous, but we should have gotten the originally promised and guaranteed $8,300 trade-in value for our 2007 Hyundai Sonata Limited with moonroof/sunroof and multi-MP3/CD (in clean/very good condition)--we only got $7,800. If you think our trade-in concern is unfounded checkout KBB, edmunds.com, or AutoTrader.com and check for yourself. I knew going in I should have concentrated on ALL of the following: the new car price after all discounts and incentives, the trade-in value, and MOST IMPORTANTLY the final 'out the door price.So in summary,1. The premium for buying local was only $170 and was well worth the value of our time and for buying at the local dealership where we will likely service our car.2. Our only real complaint is the drop in our trade-in value from Saturday to Monday of $500. Since they gave us a $25 service credit, the net difference is $475. It's my fault for not being firm on this point, but in the end, it was my fault. $475 is not a lot of money for most people, but the principle of changing a written trade-in value in 48 hours is quite unfair.4. We asked the dealer for an additional service credit to make us whole or a lesser amount to at least acknowledge the change in trade-in value might not have been the best thing to do. They have said as of today that they stick to their deal and that there are no BEST prices, only fair and unfair deals. They said we got a FAIR deal. If they had honored the original written trade-in value, I'd say we got a very good deal, but the the salesman's attitude can be summed up in this actual quote from an email I just received from him, "Really wish I never sold you the car. Some people are just never happy." That's a really sad comment. I've never stated anything that was not factual.

nj0hnson019

Jun 18, 2010

I spoke with Rick for a few weeks, he was informative, kind, and knowledgable on anything I had questions on. He answered the phone with a smile, and was easy to relate to. I was able to give him my goal, and he was able to meet it 100%. Thank you!

Mario SS

Apr 29, 2010

A great experience I get what I want at the price I hope for without the traditional pressure or gimmicks.We have two cars one for my dauther a lease deal and one for me purchased.I trade a Honda Accord 2009 LX that do not have the all the finese of the 2010 XL

daveonboard

Apr 18, 2010

I was searching the Web for a pre-owned Honda Ridgeline . I was contacted quickly by Rick Fuss in sales and he shared information about the Ridgeline for sale . He arranged an appointment for me to view the vehicle , shared additional detailed information regarding the vehicle's history and negotiated a fair price . He was friendly , with a "no Pressure " approach and was diligent in following up on any questions or concerns that I may have expressed . I have purchased a number of vehicles over the years , and found this overall experience to be completely positive . My Ridgeline was completely detailed and ready for me to pick up as promised .

Dave Vercillo

Apr 11, 2010

We had been shopping at several other dealerships and to tell you the truth we were not impressed! Vatland and especially Rick Fuss was very straight forword on the price of the car. Shopping for a car is not an easy task but I must say that our experience at Vatland was exceptional. We will recommend them to our friends!!

Connie Kenny

Apr 6, 2010

I wouldn"t go as far as not to recommend Vatland Honda but I have to say that I was greatly disappointed that my windows were not trinted and Vatland did not offer to do it as a courtesy. I have two friends that recently bought a new Toyota and a new Ford and both dealers tinted their windows. I couldn"t lie and say that Honda tinted mine. They were very surprised and I was a little embarrassed!!

1

Mar 19, 2010

This sales team was very professional and courteous. I was looking for a used, low mileage, good condition car for a decent price, due to the fact that my previous car was no longer useable. I researched cars through Vero Beach and the state of Florida via the internet and found that Vatland afforded the best prices for their vehicles. When I called to do preliminary research I found them to be very friendly and helpful as opposed to other dealerships that seemed too busy and rude. I test drove the car the following day and within 24 hours made my decision to buy. Through the entire buying process Mr. Fuss was easy going and helped me through the financial paper work. Over all, this dealership provided excellent customer service and follow up after purchase. I recommend this dealership to anyone who is looking to buy new or used cars.

demorinatrice

Jan 1, 2010

My experience with Vatland Honda was above my expectations, they went above and beyond to make sure that I left the dealer with a car, I never thought a sales men could care so much and be as patient as Rick Fuss was with me. I'm at a lost of words for the quality of service that I was given, truthfully I wouldn't recommend any other dealer but this Honda dealer because I remember the great experience that I had there. I give Vatland Honda two thumbs up. once again I THANK YOU for everything and I LOVE MY CAR!!!!!!!!!!!!!!

GJFALLON

Dec 29, 2009

We pre-arranged to come to the dealership to look at a car I had seen on the internet. When we got there Rick greeted us and the car was all set-up and clean ready for a test drive. It was a certified used Honda so that was a plus. The negotiation was handled on a professional basis and we came to a deal. The follow up by both our salesperson (Rick) and the service staff have been has been great and we look forward to having any upcomming work donen at the dealership.

pablogon

Dec 29, 2009

i don't speak ingles and he has treat me in the way i had great confidence in the deal i was ready to make.very good sales person.i understand very clear all the options i had and wuy this is a good deal.also everything about service,i really was very impress.

oakangel

Dec 28, 2009

My sales rep was wonderful. He was not aggressive but showed me all the possibilities and options and let me make my decision. I had to come back to put a front plate on and the service department and sales rep were very accommodating. I was able to do it all on my lunch hour which is very convenient.

nancyober

Dec 28, 2009

Rick was great...I felt he was looking out for me. My negatives? Two weeks later I returned to get new wipers and had to pay. This was a 'certified' used car. Not sure about that one. Rest of the experience was fine. I would return and recommend the dealership and Rick.

julzhovesk

Dec 28, 2009

Great dealership. We have bought 2 vehicles from Vatland and will continue to do so in the future! The internet buying process was exceptional and we were very impressed with the level of service and quality. We were in and out in less than an hour! Thanks again.

karabutts

Feb 1, 2007

Treated me like a real person, not prey... I did the deal for my new Pilot over the phone after obtaining pricing from Carsdirect.com. Couldn't be happier with how I was treated.