Used Cars for Sale at Toyota Town of Stockton in Stockton, CA
2,037 miles away from you!
Toyota Town of Stockton of Stockton offers you the opportunity to find used cars by Toyota Town of Stockton. Toyota Town of Stockton is a trusted dealership serving clients throughout Stockton, in search of certified used cars. Also, Toyota Town of Stockton is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Toyota Town of Stockton to get the affordable car that is right for you.
Contact Dealer
No matches found.
Save your search and we will notify you when we have cars that match your search criteria.
We expanded your search distance and we're unable to find cars that match.
Try adjusting your filters, or start a new search.
Toyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsToyota Town of Stockton
Authorized EpicVIN dealer
95210, Stockton CA
Check DetailsWhat’s more, Toyota Town of Stockton of Stockton has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Toyota Town of Stockton. Check out the listings today to find the right car for yourself. Toyota Town of Stockton is definitely the best place to buy used cars online.
Peachie Villanueva
Aug 9, 2020
Bought my new car a week ago and I am pleased with it!!! I love it!! We got to the dealership and this very nice salesperson (Boon) greeted us. Took a test drive and decided I wanted the car. Boon assisted us all throughout the transaction. Very knowledgeable, he answered all our questions regarding the car and financing. Overall the process went on smoothly and and fast. Highly recommended!!!
Dorothy HALE
Dec 9, 2020
Everyone there were extremely friendly and courteous. Highly professional and they took the time to explain the services and maintenance they had preformed on my vehicle. Top notch service. Their customer service skills made me feel special especially during these difficult times.
Saul Portillo
Jan 6, 2021
Suzy is the best sales rep! She did an amazing job at getting us set up in a new corolla. She always looks out for her customer and does not give a shady sales rep vibe. Go in and meet her for yourself 10/10 would recommend her.
melissa cameron
Aug 12, 2021
We’ve been on the hunt for a very specific 4Runner for quite a while! They’re pretty non-existent right now, so we were excited when we saw this one in transit to Stockton. Sid & Boon in the internet sales department were both amazing! We inquired online & they were able to let us know as soon as this one hit the lot! We didn’t have a lot of time to complete the purchase, so they rushed to get us in & out in record time! Adam in finance was great too! Such an easy process! We love our new 4Runner and highly recommend Toyota Town of Stockton!
Bradley Hobgood
Feb 6, 2021
They did a great job helping my wife and I purchase a 2018 Toyota Tacoma SR5, 2019 Toyota Highlander SE and now a 2021 Toyota Tacoma TRD OFF ROAD 4x4 (My Dream Truck!) My salesperson went the extra mile to make sure I felt good about the purchase and that it was the best truck for my needs. This has been the best buying experience I have ever had x3. They answered all my questions and took the time to listen. Thank you Toyota Town of Stockton for your excellence in helping people like me obtain our dream vehicles!
Natalie
Dec 1, 2016
Ashley is an amazing person! She made our experience so awesome I can't thank her enough! Ashley made us comfortable, took care of us, above and beyond what we ever expected.
Cat
Nov 28, 2016
Thank you Kevin and Jeff for great customer service you provided us to purchase our new car. We have never had such complete information provided with all the options we requested. You made it easy for us to complete the transaction very quickly. We are so happy with our new car! We are so happy with the good deal!
Josie671
Nov 26, 2016
This place is awesome! being a first time buyer on a new vehicle Kevin Hamlin was very helpful on recommending the best option for me. Thank you Kevin for everything. You are the best!
Fitz26
Nov 25, 2016
I just wanted to thank Kevin Hamlin at Toyota of Stockton for his great service. I was in and out with what I wanted with no hassle at all. Everyone involved was very helpful and made this car buying experience second to none. Thanks againAaron Fitzpatrick
MIKENIHAD
Nov 24, 2016
MY SALESMAN MR. LUIS ASSAD WAS VERY AWESOME MAN .HE KNOWS WHAT HE IS DOINGAND I HAVE WONDERFUL EXPRRIENCE.I WILL BE BACK A GAINTHANK YOU VERY MUSHMAHMOUD(MIKE)NIHAD
Kelly
Nov 19, 2016
Kevin Hamlin made buying a car effortless. I came in on a Sunday and wanted a color of Rav 4 that the dealership didn't have. Kevin drove to Placerville from Stockton that day and returned with my blue car and had it ready for me the next morning. Great service.
Newcargirl
Nov 2, 2016
Oscar was very helpful in providing information regarding the different models to consider. He also diligently searched for not only the model I wanted but, most importantly, the interior color of the car. Oscar also offered personalized services for delivery of the car if I had needed it. Asif was able to thoroughly and clearly explain the warranty and protection plans.
Macky1218
Nov 1, 2016
Jake nano made this the best car buying experience ever. He was respectful and patient,fun. Jake nano listened to our needs carefully and didnt use any pressure tactics. We will surely buy our next car from him.i will recommend him to my friends that he is very helpfull guy..
Christine Weiss
Oct 31, 2016
Eric made it a Fast easy and honest car buying experience for my husband and myself. He explains everything clearly and does not push. Works to make sure you get the best price he possibly can for you. I Would recommend him to anyone looking to buy a Toyota. The whole team there is friendly and easy to work with.
Harry
Oct 29, 2016
Kevin Hamlin was amazing to work with: forthright, honest, engaging, helpful and forthcoming. He matched the best price I could find for my 2016 Prius Three and then made the process of purchase clear and easy. This was, by far, the BEST car buying experience I have ever had.
Maxwell 500
Oct 27, 2016
Just purchased a new Highlander from Kevin Hamlin at Toyota Town, Stockton. With Kevin's assistance he found the exact car I was looking for. Kevin made my new care purchase a very pleasant experience. He knows the Toyota product line, is very professional and honest. I would recommend you contact Kevin if you are in the market for a new car and give him an opportunity to serve you. I don't think you will be disappointed.
Jeremy
Oct 16, 2016
As many people feel, when it comes to buying a car, a root canal can be more appealing. I had put off purchasing my new Tundra for many months because the idea of walking onto a dealership lot made me nauseous. The high pressure, the guilt, the confusion, etc. As you pull into most dealerships the Sales Associates are standing out front ready to attack and pour on the pressure. I searched and visited about 10 different Toyota dealerships in the Bay Area looking for the one that made me feel comfortable and welcome. I did not want to be pressured, I just wanted to browse at my own pace. Well, I found my Dealership. It is Toyota Town of Stockton. Kevin Hamlin made my experience completely enjoyable and FAR exceeded all of my expectations in buying a car. With Kevin, there is ZERO pressure and he will be 100% honest with you. He's a real dude that gets it! He's been in the car industry for a very long time and will make you feel immediately comfortable during the entire process. I have purchased several cars and have worked with several Sales people in my time and this was by far the best experience that I have ever had. Also, I had the opportunity to work with Asif for the financial piece of the process. He was also incredible! He knew exactly what he was doing and got me in and out very quickly. WOW.................just WOW! I will continue my future car purchases here and highly recommend you do the same. I have already done the homework for you. Keep up the amazing work Toyota Town of Stockton!
Kennedy Deavers
Oct 13, 2016
Beyond pleased with the experience I had today at Toyota Town of Stockton. Kevin did everything he could to help me get into the car I've been wanting! I applied for the vehicle online and he helped me get through finance, with Ahmed, so I'd only have to come in and sigh the papers! He even went out of his way and showed up to the dealership, ON HIS DAY OFF, to make sure it was a smooth sail for me! He also, never made me feel pressured into getting the vehicle, unlike some dealers. Thank you SOOOO very much Kevin and Ahmed! You guys are amazing!
pam arana
Oct 8, 2016
Did not feel any pressure from your staff, listened to my needs on a vehicle, advised what would be best for me appreciated that, thank you
MtruckB
Oct 5, 2016
I requested information regarding a truck. I was written back very quickly and had received the information. They were very courteous. I did not buy the truck but am still in contact with the dealership. Excellent experience so far!
Jeff Hesse
Sep 25, 2016
I can't stand dealerships with pushy and annoying Sales, with that said Toyota Town in Stockton was the complete opposite. I worked with Jake and Ron and was very pleased. After going to dealerships as far south as Visalia and up to Yuba City this was by far the best experience. I highly Recommend this dealership and will be a life long customer.
TacomaMike
Sep 5, 2016
We wanted a very popular and hard to get configuration in our vehicle. It was hard to find a dealer willing to go the extra mile to ensure that we got exactly what we wanted. Kevin did just that and we couldn't be happier. Thank you!
Mauro123
Sep 3, 2016
Great service and very hospitable. They didn't clean the car well but the salesman took the car back and had them do the job right. Very personable and easy to work a deal out with.
Aris V.
Sep 3, 2016
I highly recommend him for all your Toyota needs. He listens to your concerns and keeps you updated throughout the progress of the service on your vehicle. Thanks for the great communication and keeping me informed about my vehicle! Keep up the great work.
Kathryn Starring-Rogers
Aug 31, 2016
I took my Prius in today for its 6 month check up. Mark Stults was professional, helpful, patient, and kind and respectful. I heard another woman talk about "his smile that greets, his kind eyes that he centers on one. She went on to say that he always demonstrates honesty." I must agree with her. When I got my keys back today, he smiled and wished me a good day. He said I could rest assured that my Prius was in excellent shape and I know I can trust him and all employees at Toyota Town
Gadget
Aug 31, 2016
I went to 3 other Toyota dealers before I came to Toyota Town and 1 dealer after my visit to Toyota Town but I came back to Toyota Town because of the initial contact I had made with Kevin Hamlin. On my initial visit, Kevin was attentive, patient and spent a lot of time with me while I made him run a variety of purchase scenarios. I have nothing ill to say about the other dealerships but I felt that Keven was providing me with the best and most personalized service. I came back to Toyota Town (with my wife this time; the car was for her) and we were able to make a deal that I felt was fair and on a car that really fit our needs/wants. We were even pleasantly surprised by an option that we didn't think we were going to get. The entire time during our interaction with Kevin, he was pleasant, personable and respectful and we genuinely had an enjoyable time with him. When we got to the Finance Dept. we were introduced to Jeff Renwick and it was just like dealing with Kevin. Jeff was really helpful and personable and we had a rather boisterous time with Jeff, relating family stories and telling jokes. The entire experience was the most fun I've ever had buying a car, and I've bought a lot of cars over the years. We bought a couple of accessories for our new car and even the folks in the Parts Department were pleasant and helpful. I would definitely came back to Toyota Town and buy from them again and I would recommend Toyota Town to anyone wanting to buy a car. The customer service is second to none!
toyotoavalon15
Aug 20, 2016
My Advisor Derek Santos, did an excellent job keeping me informed about the progress of my car repair. He went overboard in heling me purchase tire, to and for my benefit,Lampnt W
Trd pro
Aug 20, 2016
Luis Rubio was great to work with. He was knowledgable and was not pushy at all. I hate buying new vehicles because most sales associates are pushy and too aggressive.
Yolan9
Aug 20, 2016
Went to other car dealers in the area, I'm glad I ended up at Stockton Toyota, Kevin Hamlin was very nice, patient and very helpful with my Scion purchase. I recommend Kevin and Stockton Toyota 100%.
Happy Customer
Aug 20, 2016
Thanks for your great service. Even though my folks live in Berkeley, they prefer to have their Toyota serviced with you! And naturally I service my own Toyota with you guys.
Brian Lo
Aug 19, 2016
We went to Toyota Town of Stockton just to "look around" but ended up leaving in a new Rav4 thanks to Eric's bottom line pricing.
Sanjay Desai
Aug 18, 2016
We purchased Toyota Corolla LE from Eric at Toyota town of Stockton. He was very nice to talk to and the whole process was completed without any hassle and very quickly. We drove from bay area to buy the car from him! Thank you Eric!
TRD Tacoma
Aug 16, 2016
We started our new auto search online and happy to have met/got connected with Eric Zheng through internet sales! He was awesome throughout our search/buying experience. Since we were not in a rush to buy a new vehicle on the spot, Eric Zheng was patient (no hassle). He answered our questions in a timely manner. He listened to what we specifically wanted (type, trim, colors of interior/exterior & options) and was very informative with his searches. He kept us posted on details/great communication. We would definitely go back to Eric Zheng again and would recommend him to our families/friends. Thanks Eric!
jiminfresno
Aug 4, 2016
This is the second Toyota Highlander that I have purchased through Kevin Hamlin from Toyota town of Stockton in the last 2 years. My first purchase from Toyota Town was in May of 2014, I purchased a Toyota Highlander LTD Platinum. I had done all my homework, I knew the Consumer Reports dealer cost and Holdback, I knew what other people were paying through True Car. I knew what a good friend had paid for a Highlander Limited in Fresno. I was fortunate enough to make contact with Kevin Hamlin the internet sales manager at Toyota Town of Stockton. He told me what he had coming in and the price he would sell it for, it was as easy as that. His price was much less than what my Friend had just paid for a Limited and Kevin was selling me a Platinum. From the homework I had done I knew it was truly an exceptional price. When it came in he called me during the week. I couldn't go until the weekend and he held the vehicle for me until Saturday. Car buying had never been so simple. I dealt with a professional, and not the sterotypical car salesman. All the terms and arrangements were made by email and a phone call. (Simplicity in buying a Car). All that was left was for me to drive to the dealership, sign the paperwork and pickup the SUV.Because a tractor trailer lost his axle on the freeway and it hit and totaled my 2014 Highlander. I was in need of another Highlander. Immediately looked at the local dealership Inventories to see if any of them had a Highlander LTD with the technology package and the color. I looked through the Costco program and had to dealer locally that had the vehicles that matched what I wanted. However I already knew that if Kevin had the vehicle he would provide me with a lower price. I called Kevin in the morning, and by the afternoon he sent me the specs on a Highlander he located at another dealer. Sure enough his price was well worth the trip to Stockton. Maybe more importantly I feel I have a trusted relationship with Kevin, based on his performance, I know that he is a man of his word and his representations are 100% true. You do not have to carry the skeptical attitude that you must have when dealing with other salesman and dealerships that are telling you they are giving you a great deal and they are not. I believe he is a man of integrity and the kind of person you could send your aged mother to buy a car and know that he would not try to take advantage of her. If you are in the market for a new Toyota, do your self a service and get a quote from Kevin, you will not be disappointed and you will be treated professionally.
nickyg8787
Jul 27, 2016
Ashley who is the Internet Manager helped me as I was driving from Washington DC to California. I wanted to trade in my existing Rav 4 for a new Corolla and no dealership in Fresno was giving me the help I was asking for considering I was calling from out of state. Ashley took care of me and gave me a steal on the price of my new Corolla! She made sure that all paperwork and processes were taken care of prior to my arrival. She is truly the nicest person in the world and never once treated my like a customer. She was a friend all the way and I am happy I drove 120 miles from my new place in Cali to come get my car from her! I love Ashley's service!You wont regret buying your car from her!Thanks,Nick
Crystal
Jul 24, 2016
Buying my Rav4 through Stockton Toyota was absolutely the best decision I could have made! My husband and I shopped around and we should not have even wasted our time doing that. Kevin Hamlin was honest, no hassle, remembered us and what we wanted/needed and made sure that we got the BEST DEAL possible without pressuring us into buying something we didn't need. It took about an hour and a half for us to drive off the lot in the car of my dreams and I could not be happier! Don't bother shopping around anywhere else. Just go see Kevin at Stockton Toyota and you will not regret it. My husband and I have found a dealership for life.
ms einstein
Jul 5, 2016
We purchased our 2nd car from Toyota Town 3 months ago! And we just went back for a 2nd car for our family member. If you are willing to drive to Stockton, these guys will make your visit worth while. I have found them to be honest, efficient, and overall pleasant to negotiate with. You simply can't say that about most of the Bay Area Toyota Dealers (here's looking at you Melody Toyota and Stevens Creek Toyota). So if you are in the market for a Toyota - don't hesitate to reach out to Toyota Town and specifically Kevin Hamlin.They are the best!
Deepak Kumar
Jun 27, 2016
Before I spoke (on phone) with Kevin at Toyota Town, I had visited two dealerships and called at least 10 around SF Bay area. Kevin offered me the best deal, entire discussion took less than than 5 min and I was ready to buy. I found Kevin very direct and honest. Communication was very smooth and effective. He treated my family very well while we were at Stockton Toyota Town, it was well worth driving from Sunnyvale to Stockton. Kevin made car buying process as easy as buying tomatoes. Understandably, it was a bad joke, but honestly, it was as close. Once we agreed upon the price, Kevin gave me choice among all available cars, and I picked the one I liked most. There was no nickel and dime over trivial stuff such as extra accessory or color. Also, Kevin helped pair my cell phone with car before we drove away from dealership.Kevin is a pleasure to work with. He has left a long lasting positive impression on me. If I were to be a car salesman, I will try to be like Kevin. I highly recommend you see Kevin at Toyota Town while you are shopping for a car. Happy car shopping. I am glad mine is over at least for now :)ThanksDeepak
Caetano Family
Jun 21, 2016
If you are searching for the perfect vehicle, go see Kevin Hamlin at Toyota Town of Stockton. We were searching for the perfect Camry for our family and after going to several other dealers, we went to Toyota Town of Stockton where Kevin helped us in finding that perfect vehicle for us. We gave him 2 color options for the Camry we were searching for and he showed us the various options in those 2 colors, based on the model we wanted. There was no pressure to buy, like at the other dealers we visited. It was a great experience working with Kevin. We got a good deal on the perfect vehicle for us and we are extremely happy with not only our purchase, but the best customer service we have ever experienced. We will absolutely be back to see Kevin and his team for our next purchase and we recommend anyone searching for their perfect vehicle to go to Kevin Hamlin at Toyota Town of Stockton. He helped us find our perfect vehicle at a good price and I'm sure he could help you find yours!
JW
Jun 20, 2016
I don't normally do surveys. That being said, I wanted to relate the very good experience we had with Kevin Hamlin at Toyota Town. Kevin endured my OCD tendencies with a smile & patience and after several visits and many test drives, he put me in a car I am happy with ! A fair deal and a really nice car ! Adam in finance was very easy going, polite & professional too. I would definitely recommend Kevin Hamlin and his team.
Leonbergerlover
Jun 18, 2016
Again I had an excellent experience with my Camry Hybrid at Toyota Town. Mark Stults, Rick Macias, Marquis Hampton, and Derick Santos have all been very polite, helpful, kind, with good senses of humor. Every time I have to take my cars in, I am thankful it's Toyota Town. Mark has been my hero and literally has saved my life. One doesn't forget things like that.
Cosmopink
Jun 6, 2016
Kevin at Toyota Town went above and beyond with his dedication to client satisfaction. Even though he didn't have my exact vehicle at his dealership he was relentless in finding me exactly what I was looking for. He even went as far as placing an order with production in case he couldn't find it on the ground. He was patient, listened to my needs, and didn't use any cheap high pressure tactics - the man is a professional. I would like to thank him and his team at Toyota Town of Stockton for taking care of me and my family in helping us get into the right vehicle for our needs at the right price. I would recommend anyone in the market for a new vehicle to go see my friends at Toyota Town of Stockton!
willie707
Jun 5, 2016
Toyota Town of Stockton offered the best price for the car we were looking for. KevinHamlin was very helpful&highly recommend for your next carpurchase.
aovalle34
May 28, 2016
I would first like to thank Eric Zheng for his efforts in helping me purchase my new Tacoma. Sadly I had a horrible experience at Livermore Toyota a salesperson told me he had the truck I wanted but when we got there he said it was sold and proceeded to try and sell me another truck that was way out of my price range and they would have the truck I wanted in a few weeks. Luckily I was in contact with Eric and he was upfront and honest and told me that he could have the one I wanted in a weeks time. I really appreciated the honesty and time he put into making sure I was satisfied.
Jessl16
May 27, 2016
Went to Toyota Town of Stockton to just look at a 2016 highlander and ended up purcahasing it. Eric Z. helped us and I have to say he was the best! No hassle, explained everything and got us the best deal. I highly recommend him. Great personality, we laughed the whole time and made the whole process not stressful at all. I'm so happy with my purchase and the service I got from him. So if anyone ever wants to look into purchasing a car, go to Eric!
2016 Prius
May 23, 2016
I would like to comment on the service and conduct that I received by Toyota Town of Stockton, and in particular, Eric Zheng. Lets start with the bottom line; in my 55 years of life, it was the one of the finest purchasing experiences that I have had. 1st. Efficiency: I was contacted minutes after I had made the internet inquiry on the Toyota website, as opposed to the hours, days with other dealers that I had reached out to. 2nd Price: Hands down, Toyota Town of Stockton defeated all competitors. Eric Zheng was able to negotiate a price low enough to compel me to drive from 3 hours away to purchase. The price was so good that I was actually able to upgrade to the next level of Prius, and still stay within my budget. 3rd Professionalism: I could not have asked for better treatment as a customer, than the treatment I received from Mr. Zheng. It is obvious that Toyota Town of Stockton screens their staff aggressively; and the professionalism of Mr. Zheng is a clear reflection of that. From the time I came through the door until the time I drove off the lot, Eric Zheng made certain that every question that I had was answered; and being a consultant for a living, I asked a lot of questions. I spent a good deal of time looking at different trim levels and colors. Due the the large inventory that is on hand at Toyota Town of Stockdon, it required that I be shuttled to an off site parking area. As a result, I was able to drive a Prius to and from, in addition to my test drive. This gave me a valuable feel for the new Prius and a confidence in the decision to purchase. 4th Offers during the sales demonstration: Add on products or back end products offered through Toyota by Mr. Zheng, were done in a very professional, non invasive, non-over pressured manner. While I did not purchase all of them, I did purchase an extended warranty. 5th Offers during the purchase transaction: Again, Add on products or back end products offered through Toyota by Adam Baza, were done in a very professional, non invasive or non-over pressured manner. They were well explained and offered. The efficiency and speed that Mr. Baza worked at to complete the paperwork was impressive. 6th Vehicle Set Up: Mr. Zheng spent a good deal of time training, explaining and familiarizing me with the set up of the GPS, Premium Sound System, and Electronic Dash Board settings. He explained in excellent detail. the system that Toyota calls Entune. When I left the lot, I did not have to set the clock, date etc. myself. There was no ambiguity as to how to scroll through the menus. The vehicle was ready from the gate; and I had full knowledge of the other Entune options that were available to me; as well as how to change settings. 7th Follow up: Eric Zheng followed up 2 times post sale to be certain that I was a satisfied customer and to answer any questions that I might have regarding the vehicle settings, just in case I may have forgotten. This was not only unexpected, but very impressive. It showed a genuine concern for me as a customer and a great way to cement my return to Toyota Town of Stockton as a repeat customer. I did not feel hustled out the door post sale as I have with other purchases at different manufacturer dealerships over the years. Toyota Town of Stockton has got it right with their customer relations/sales person training and policies. Eric Zheng is an excellent representative of those policies. Well done Toyota Town of Stockton.In my profession, customer service and satisfaction are paramount and must be strictly adhered to. Xiaoyu Eric Zheng is an excellent example of those compulsory attributes.Clearly, I will refer any of my friends or family to Toyota Town of Stockton, when considering a Toyota purchase; just as I was referred by a close friend, that drove from Fresno to Toyota Town of Stockton, to make his purchase.
tina the bset
May 20, 2016
good customer service,friendly and helpful!!!!!that is the best toyota in my life so far.i"ll bring my friend to Toyota Town of stockton if they need a car and get good service.
russelldiamond
May 17, 2016
I have purchase 3 Toyota's in my life and it's such an amazing car. On 5/152016 I took my Mom to pickup her first Toyota, a Rav4. Kevin Hamlin the Internet Director of sales helped us and my mom couldn't have had a better experience. Kevin came in on his day off and cut his vacation short for us. That's the service that makes you keep coming back. I purchased my first Toyota in 1996 and my 3rd in 2008 and I've never done a service anywhere but Stockton Toyota Town. The Service Manager Steve Heminger is the Best. Thanks again for a great experience Kevin and making my mom's day.
sabz
May 12, 2016
I have to commend Toyota Town of Stockton. After having a not so good experience. I was contacted by Eric Zheng and he was very kind and attentive towards my needs. He made sure I got what I was looking for and worked with me. I was impressed with his kindness and willingness to work with me, which many dealers do not do. I highly recommend coming to Eric as he will put you as the customer first! SO satisfied with my purchase and the fact I chose Toyota Town of Stockton! Thanks Eric! (:
Lin
May 12, 2016
Being a first buyer can be very nerve and scary. I don't know anything about the car. When we went there,we were so happy that there is a person who can speak Chinese. Our English is not very good, that helps me a lot. Eric is a very performance , he helped us a lot and got us an amazing deal. We bought the car very quick without doubt . We were so glad that Eric can be there.
Alan0325
May 10, 2016
I just want to complement MARK STULTS on his excellent customer service. This guy treats you like family and gets the job done thanx Mark and keep up the good work.
rmmackin
Apr 28, 2016
Went to see Kevin Hamlin about a Tacoma. He's a great guy. Great experience. I happily recommend him to anyone looking for a Toyota.
Serge s
Apr 27, 2016
Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton Toyota town I did 2 months of research and dealt with over 15 dealerships and many more sales personal/management across the Sacramento area and even towards the Bay Area. Everyone was different and everyone had their own stories to tell to tempt me into buying from them with reasons why should here and not there and why I should buy today and not tomorrow. Somewhat the color I wanted but then not the interior, some had both but the the trim of the car, some tried to sell me the color I specifically kept saying I do not like and I do not want. Too much Pressure and I didn't like any of that it was frustrating and it almost made me quit on my attempt to buy a Highlander After 2 month I decided to do something I should've done a long time ago, go and see Toyota town of Stockton. I spoke with Kevin Hamin and I was very happy with the response he gave me. I was very specific in what I wanted and he got Everything down for me just how I wanted it, No questions asked! honestly I was nervous because I thought it was too good to be true that I finally found someone who agrees to give me exactly what I want for the price I want. It's amazing how if you want something just keep trying and you'll get what you ask for and with Kevin Halmin I got exactly what I wanted and more! If your interested in purchasing a new/used car, don't waste time going to dealerships that don't respect you and try to sell you something you don't want. Go to Toyota town of Stockton and see Kevin Hamlin, he will be very helpful and will make your car purchase experience extremely easy, you will not be disappointed!
Patrick Sanger
Apr 27, 2016
Updated 5/18/16 to reflect car purhase: Kevin Hamlin is one great person to work with on buying a car. Although I initially missed out on the exceptional deal he had lined up for me on a 2016 Camry XLE V6, due entirely to an email problem on my end, Kevin contintued to assist me and try to help me find what I was looking for. In the end, he was able to get me into the car we had initially discussed and I've been happy every moment since then. He was upfront and honest. My BS detector never went off a single time, and I've got a very sensative BS detector when it comes to car sales (I've owned nearly a dozen and helped many friends with their purchases).Shop around all you want, but if you don't at least check in with Kevin to ensure he can't beat your current deal, you are probably paying more than you should for your Toyota. DO NOT buy a Toyota anywhere else without at least checking with Kevin first.More update on 5/18/16: I've now had the pleasure of working with the parts department and Alan Meyers, head of the parts department. Everyone has been extremely firendly, efficient and accomodating. I live near Marysville and work in Sacramento. There are at least 8 closer Toyota dealerships I can think of, yet as long as the Service Dept at Toyota Town of Stockton lives up to the high expectations set by Kevin in Sales and Alan in Parts, I will bet taking my new 2016 Camry XLE V6 to Stockton for every routine mainentance and repair. I've owned an '88 Celica GTS, '99 Camry LE, '07 Camry XLE V6, and now a '16 Camry XLE V6. I've dealt with dealerships all over the greater Sac metro area and from Yuba City to Chico, but never received the kind of personal treatment as I have from Kevin Hamlin, Alan Meyers, and I soon hope the service department. I'm a lifer on Toyota quality and as of now, I'm a lifer on Toyota Town of Stockton. My wife wants the Scion FR-S to replace her '93 BMW 325is w/ 260K miles, so we plan to reach out to Kevin again within the next six months or so, and start a whole new relationship.I'll close by simply repeating myself: shop around all you want, but if you don't check in with Kevin Hamlin at Toyota Town in Stockton before buying, there's a xxxx good chance you're paying more than you have to for your next Toyota or Scion.
Serge23
Apr 27, 2016
Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton Toyota town I did 2 months of research and dealt with over 15 dealerships and many more sales personal/management across the Sacramento area and even towards the Bay Area. Everyone was different and everyone had their own stories to tell to tempt me into buying from them with reasons why should here and not there and why I should buy today and not tomorrow. Somewhat the color I wanted but then not the interior, some had both but the the trim of the car, some tried to sell me the color I specifically kept saying I do not like and I do not want. Too much Pressure and I didn't like any of that it was frustrating and it almost made me quit on my attempt to buy a HighlanderAfter 2 month I decided to do something I should've done a long time ago, go and see Toyota town of Stockton. I spoke with Kevin Hamin and I was very happy with the response he gave me. I was very specific in what I wanted and he got Everything down for me just how I wanted it, No questions asked! honestly I was nervous because I thought it was too good to be true that I finally found someone who agrees to give me exactly what I want for the price I want. It's amazing how if you want something just keep trying and you'll get what you ask for and with Kevin Halmin I got exactly what I wanted and more! If your interested in purchasing a new/used car, don't waste time going to dealerships that don't respect you and try to sell you something you don't want. Go to Toyota town of Stockton and see Kevin Hamlin, he will be very helpful and will make your car purchase experience extremely easy, you will not be disappointed!
ThrillerZZ
Apr 22, 2016
It was 6.30pm when we went to see Eric who can speak both English and Chinese,we had a nice conversation and soon we made the purchased of Avalon.It was so exciting to drive it back home immediately because Eric gave us a nice price.We appreciate his helping us,he is a really dedicated guy,Iwant his boss know he was still working after we left at 9.15pm.
Aglaezapata1
Apr 19, 2016
Great customer service everyone is super friendly!! Second car purchase with asif and ashley was great she was never pushy just very honest and very helpful!
Apr 18, 2016
Quickly responded to my inquiry, and answered my 5 stars. eric was personable, extremely knowledgeable, and professional. He was also impressively responsive to all inquiries, queries via emails, calls, etc, while following up very tactfully (this is an art form) when I stopped calling, and to boot, eric provided me top-notch service and answered all my questions. He really is an asset to the company. I would have purchased the car then and there if I had not been interested in a lower-mileage car, just based on the excellent service alone. Though I did not end up buying the car, I will definitely keep this dealership in mind next time I hear of someone looking to buy a car. Thank-you!
frankievali
Apr 6, 2016
I reached out to Stockton when I found they had what I was looking for in stock. At first I had a sales rep see if the vehicle was on the lot and never got a call back in the time frame I wanted. I would have docked all my stars if I didn't get Kevin on the phone after I called right back waiting for the first sales person to "check if the vehicle was in stock." Considering it is difficult to find vehicle, sales should have known better.Anyhow. The 5 stars goes to Kevin Hamlin. It was great from the start I called on Monday, picked the vehicle up next day. He made sure everything was set with the vehicle (including connecting my phone to Bluetooth) and I was out quick with my new ride. Reach out to him if you need a new Yota. Also, the guy in finance was awesome too, but I can't recall his name.Thanks Kevin!
Mike
Apr 5, 2016
I was in the market for a new Tundra. I shopped around for the best price. I sent an online inquiry about a Tundra that was in transit. I simply asked for their best price. Kevin responded in a very quick fashion. He quoted me a very aggressive price from the bat. A price none of the surrounding dealerships could touch! I asked Kevin to let me know when the truck arrives on the lot (which was a few days from my first inquiry). Kevin emailed me, I came down that Saturday. Talk about an easy transaction. Wow! Is that even possible anymore? Kevin is a trustworthy guy and super nice. I've dealt with a lot of salesman and dealerships and I can't say enough good about this transaction I had at Toyota town of stockton w/Kevin. Great job guys, keep it up! All future business will be taken to you!
Steven
Apr 4, 2016
I was interested in buying a Prius, so I went to Toyota's website and sent out an inquiry to every dealership in a 20-mile radius. I had done my research and found a fair price for the car I wanted. Many Toyota dealerships got back to me via email, but it was Xiaoyu "Eric" Zheng from Toyota Town in Stockton who was able to quickly understand that I already had an exact car in mind with a fair price in mind.Eric was able to get the car I wanted to his location in just a few short days and when I came in to pick it up, he gave me a hassle-free experience with no tricks or games. He gave it to me for the exact price we had discussed online. He helped guide me through the paperwork and then sooner and easier than I expected, I was sitting in the waiting room for my new car to be ready to be taken home. Eric insisted that I leave with a clean car and a full tank, after all. :)Asif Mahmood in financing did a great job explaining all of my options for extended warranties and financing options. I politely declined any extended warranties and Asif took each no for an answer and respected my decisions. No hassle from financing, and when all was said and done, I signed a contract for the price I had expected to pay before I walked in the door.Eric and Asif gave me a pleasurable experience when other dealerships couldn't even get through the e-mailing phase without frustrating me. And to top everything all off, when I had asked Eric for some alloy wheel locks, he directed me to the parts department and helped me get a great price on them! He had already sold the car! He didn't have to do that! That, my readers, is called going the extra mile for great customer service.
Freedompal
Apr 2, 2016
I bought a new car today, salesperson Eric Zheng helped me and my wife, from the moment we showed interest through Costco's car buying program Eric kept in touch with us, treated us with respect with no high pressure sales. Eric explained all about the car, gave us a better financing option than the one we came with from our own bank, we feel we got a good price as I did my homework prior to contacting the dealership.Adam Baza from the finance department walked through the contract and financing, he was professional and patient with all our questions, made our experience a lot less stressful.I am satisfied and recommend Eric Zheng and Adam Baza.
AshandWill
Mar 29, 2016
Had a great experience at Toyota Town of Stockton! This is the first Toyota we have purchased and we are very happy with our decision. Kevin was extremely helpful, made us feel comfortable, and did not pressure us to purchase a vehicle. He was very knowledgeable and made an effort to find the right vehicle for us based on our preference and budget. This was the most stress free car purchase we have ever made. I would highly recommend purchasing a vehicle at Toyota Town of Stockton.
Jessicainn
Mar 29, 2016
This was our first time purchasing a Toyota and it was a great experience! Kevin was a very easy going and friendly salesman. He was very helpful with all the questions we had regarding the car. He also gave me the hook up with my navigation system and other accomodations to make sure I was completely satisfied with my purchase. I am very happy with my new Scion iA! Thank you
TomC
Mar 27, 2016
Kevin and his team are true professionals. I really enjoyed doing business at Toyota Town of Stockton. One of the easiest vehicle purchases I have ever made.Thanks for the new Tundra.Cheers!Tom
Mikesuki
Mar 20, 2016
Kevin Hamlin made our new car purchase the most stress free and easy transaction we have ever, and I do mean ever had buying a new car.We talked over the phone about the purchase price and other details and when we met everything Kevin had told us was accurate.The customer service we received was so much better than a couple of other dealerships we had earlier visited,that it made no sense not to do business with Kevin and Toyota Town of Stockton..They get an A+ from us. MIke & Suki
LTran
Mar 16, 2016
Negotiated over the internet/email so that the process would be quick when I arrived. I was connected with Kevin Hamlin after doing an online inquiry. He was very helpful and easy to work with. Customer service provided by him and the finance manager was excellent. This is my 3rd Toyota purchase and am very happy with the cars that we own (2010 Camry SE, 2012 Camry SE, 2016 Tundra Limited). I will be referring my friends and family to always check with Toyota Town for any vehicle inquiries.
ms einstein
Mar 12, 2016
I can't say enough good words. It takes a lot to get me to travel out of my Peninsula cocoon. However, the travel was worth it to buy my car with Toyota Town. The met my every need, including speed of transaction, price, and ability to find the ideal Highlander for me and my family. Even though they are 85 miles away from my home, I would highly recommend this dealership over any Bay Area dealership. They had a solid inventory to choose from and had the best price - hands down. I would give them my repeat business anytime! Well worth our Saturday afternoon to travel there.
Katshifty
Mar 7, 2016
Kevin Hamlin helped us get a great deal for our son who was in the market for his first car and was on a tight budget. He and Adam in the finance department were very polite and courteous. No hard sell, and worked out a great deal for us on a 2004 Hyundai Sonata which was very clean and very low miles. I expect it to last him for several years. Thank you so much for a great experience.
TRDPRO
Feb 26, 2016
Kevin Hamlin & his team at Toyota Town of Stockton were able to hook me up with a 2016 Tundra TRD Pro! These trucks are extremely rare & hard to come by but Kevin was able to make it happen and now turning 40 doesn't seem that bad. The truck arrived late in the afternoon but the Toyota Town of Stockton team did whatever it took to get the truck ready for me to pickup late that same afternoon since we had to drive about an hour to pick the truck up. Kudos to you & your team Kevin! If your looking for a smooth, hassle free, no pressure buying experience then I would highly recommend Toyota Town of Stockton for your next vehicle purchase. My family will definitely shop here again!!!
ktle91
Feb 22, 2016
My family been looking for a new 2016 Toyota Tacoma for a few months now. We specially wanted a double cab with extended bed, which I have been told is pretty rare to find. During our search, we went to Maita Toyota and Elk Grove Toyota. We always got the answer that Tacoma is Toyota top product and the truck is already reserved by the time it arrives at their dealership. The dealerships wanted us to buy the truck for MSRP and order it specially. However, that was not an option because it was beyond our budget.Then we meet Kevin Hamlin at Toyota Town of Stockton. Kevin was referred to us from a friend. Kevin found the truck with the extended bed and double cab from Davis. He personally drove it back to Stockton and called us to look at the car. The sticker price for the truck that they had put on the car in Davis was 39k. Jason sold the car for us for a little under 34k before taxes. Kevin answered all our questions and was very patient with us. He was straight forward and gave us a very fair price. He was even kind enough to allow us to stay in his office while he was working because we had a baby with us. I would recommend Kevin to anyone who is looking for a car if you want to work with a honest salesman.
e-car
Feb 16, 2016
I had a wonderful experience with my car purchase at Toyota Town in Stockton! Everything about the experience could not have been better. I have never met a such a top notch car salesperson than Kevin Hamlin. I found him to be quite the gentleman: he was super helpful, informative, funny and very sincere throughout the entire experience. I came there with no much hope to get anything because of my financial citation; however, Kevin did all possible to make it working through. And the miracle happened - I got a brand new car!!! On a scale of 1 to 10, I would rate the overall experience a 10+ and would not hesitate to recommend any of my friends or family to Toyota Town and Kevin Hamlin. What a great guy! Thank you so much!!!
RickyBrown
Feb 4, 2016
I have bought 2 cars now and my family members have gone and purchased cars from Cliff as well. He is very Respectful and will fight for the best deal for you! I HIGHLY recommend working with him. He is the reason I keep coming back to buy.
Wilma
Feb 1, 2016
Sales Rep Mohammed Omran was very professional and very knowledgeable and gave us his undivided attention while searching for the vehicle. Mr. Omran as well as Mr Francisco were exceptionally helpful and instrumental in obtaining the vehicle.
car
Feb 1, 2016
I bought my first new car in 1969. Kevin Hamlin at Toyota Town made the purchase of the Avalon the most pleasant experience with a auto dealer I've ever had. Knowledge, exactness, and people skills created this purchase. Adam in finance was most helpful and courteous.The whole dealership family was helpful and happy. I notice these things as I owned customer services businesses dealing with the public for over 33 years.My compliments.
Sara
Jan 30, 2016
I worked with Mark S, and he's my absolute hero! I don't understand cars at all, so I'm always nervous of being taken advantage of at dealerships. But Mark made this the best interaction I've ever had with a car repair company. He put me at ease and made sure my car and I were both taken care of. The ladies at the car rental/cashier counter were also wonderful - you guys have a great team at your store!
Michael
Jan 30, 2016
What I liked is our sales person Jake Nano, listening to what we have to say and trying so hard to achieve what would like.Always keeping us inform on what is happening with the transactions. We also appreciate the finance officer Ahmed in trying to get the paperwork done in a timely matter and as smooth as it can be for the transaction off the contract. Even though it was a long process it both Jake and Ahmed rook care of us.
Gordon
Jan 28, 2016
Rick, the service writer is always courteous and extremely helpful. I,m always impressed with the efficiency of the service dept. I realize how difficult it is to make a service dept. Run smoothly.
Hernandez290
Jan 28, 2016
I recently decided that I needed a new car since my old one was giving me lots of trouble. I visit 4 different dealerships and I always walked out with my same old care because one I didn't like the customer service or the sales person didn't take me serious since I am only 20 years old. Toyota in Stockton was more of I am just going to come in and look around and I walked out with my 2012 Toyota Corolla. Customer service is excellent, they were able to work with my stepdad and I so I can get the best and lowest interest rate I could and they actually took me serious about buying a car. I will defiantly be back whenever I need a new car!
Jaikumar
Jan 25, 2016
The internet sales team was pleasure to work with. I dealt with Kevin and Ashley and they both were amazing. Kevin was pretty quick in responding to my emails and he didn't put any pressure on me and the best part of was he made no sales pitch phone calls. When I went to pick up the car, it was pretty late but Ashley stayed through the entire time and made sure that all paperwork was taken care of and handed over the car to me (it was almost 11p when I got out). Overall, it was a great buying experience, absolutely no hassle-free. I'd highly recommend to others.
fratur1
Jan 25, 2016
The internet sales team was pleasure to work with. I dealt with Kevin and Ashley and they both were amazing. Kevin was pretty quick in responding to my emails and he didn't put any pressure on me and the best part of was he made no sales pitch phone calls. When I went to pick up the car, it was pretty late but Ashley stayed through the entire time and made sure that all paperwork was taken care of and handed over the car to me (it was almost 11p when I got out). Asif from finance department helped me with all paperwork and he was very nice and patience to go over everything with me. Overall, it was a great buying experience, absolutely no hassle-free. I'd highly recommend to others.
Carol
Jan 24, 2016
Rick is always polite, helpful and explains what your car needs and what has been done to make your car run smoothly. The service department is clean and neat.
Earl
Jan 22, 2016
friendly, efficient, quick turnaround, quality work. Warranty repair of taillight housing was quickly diagnosed, the part ordered and final repair completed in very good time.
ymunoz
Jan 22, 2016
I was recently in a car accident and my car was totaled. I wanted to keep to a Toyota. Kevin Hamlin made the purchase of my new car very hassle free. I did not feel pressured nor pestered to making a purchase. Kevin let me pick what I felt was fit for me. Both him and Jeff Renwick were very thorough and made my experience a pleasant one. Thank you for making it a smooth transition considering my recent events.
Kathleen
Jan 21, 2016
Great Customer Service!! awesome Salesperson (TRAN). He was very helpful, patient and VERY pROFESSIONAL. My husband and I are very satisfied with our car purchase there from Toyota Town because of Great Customer Service and Satisfaction.
Michael
Jan 18, 2016
This is our second purchase from Toyota Town and Louis and Jeff are always friendly, helpful, and absolutely the best to work with.
Susan
Jan 18, 2016
I really enjoyed working with the internet consultant, Shaan. He was so patient and full of customer service. Never pushy and worked with me all the way!
Joseph
Jan 18, 2016
Employees are very accommodating. I didn't feel like there was a huge pressure to buy, and the employees were very helpful.
Mr. S
Jan 18, 2016
Jan 18, 2016: Just got a 2016 Avalon Limited. Haggle-free experience (through Costco Auto buying program). Pleasant and helpful staff. Thank you Kevin, Jeff and Shawn.
Ashley
Jan 14, 2016
I loved how I was treated from beginning to end. I went in for a service and waited for my vehicle. It was serviced right away and my advisor was great.
jlobones
Jan 13, 2016
I had been looking for a Tundra TRD Pro all over California for the last 4 months. After Having some horrible experiences with other dealers that had this particular vehicle, I was ready to give up on this vehicle. Thank god I came across KEVIN HAMLIN...awesome person to buy a vehicle from. He gave me straight answers, didn't play any BS games, and gave me a fair price. I live 240 miles from Stockton, and my trip was worth it, he didn't waste my time. The auto industry needs more people like him. If anyone is out there looking to buy a Toyota vehicle you need to call Kevin. You will not regret it.
Jerald
Jan 12, 2016
Customer service is always good and the service. I didn't have to wait forever to get my car back which is another plus.
Clovis
Jan 9, 2016
The service was efficient, on time and the service performed was explained by Eric and that the bill was $100.00 than anticipated. I also appreciate the friendly and great service provided by the shuttle driver, he made my two trips very pleasant.
Glenn
Jan 8, 2016
I was very pleased the way they took care of me, they told me how long it would be to take care of my problem and they were in A couple of minutes of the time
Jose
Jan 8, 2016
Kevin Hamlin is straight shooter. He's a professional and the auto business needs more people like him. After dealing with other sales people at other dealerships, from San Diego, Hollywood to San Francisco...I had almost given up on buying the Tundra TRD Pro that I wanted. I feel very fortunate that he was my sales person. The Stockton dealership is 240 miles (one way) from where I live. The trip was well worth it!
Sue
Jan 8, 2016
Mark was so professional, coupled with knowledge about the care and repair of my car. In fact, I was extremely nervous of using any dealer/repair except the Auburn location. Most of my business had been in Auburn and I actually almost went all the way back up there but a friend suggested Stockton Toyota. Thanks to Mark... I now feel comfortable to transfer my business to Stockton.
dg3232
Jan 7, 2016
Between Kevin the internet sales manager and Nick the finance manager these guys took care of me. Kevin found the truck dealers close to my house could not find. No dealer could match his price point. Nick saved me from jumping through hoops. He saw I had excellent credit and offered me a deal my credit union couldn't match. It was well worth a drive up from the bay area. Thanks again Kevin and Nick.
Stephen
Jan 6, 2016
Donuts and coffee. Lots of tables and chairs. Large screen tv with news on. Shuttle service. You have best physical plant and best staff of any dealership I know. Enjoy working with Mark Stulz
Victoria
Jan 5, 2016
Mark was very professional, helpful, and knowledgeable. I received wonderful and personalized service. I will return and would recommend this shop and especially Mark's service.
2016CamrySE
Jan 5, 2016
They always say go to the main sources. Kevin Hamlin is the man you want to see treated us with no hassle no pressure also doesn't push for outrages down payment like most places. In closing. GO TO KEVIN HAMLIN (internet director) tell him Angel 2016 Camry SE owner sent you
Judy
Jan 4, 2016
Ashley was wonderful to work with. She went out of her way to accommodate us, and we appreciate her honesty, integrity, and professionalism.
Ed213
Jan 4, 2016
Large dealership with huge inventory and good deals. Great internet sales director Kevin Hamlin on board! Fantastic finance manager Adam Baza! I recommend calling Kevin and he'll put something very nice together for you!
April
Dec 31, 2015
professional attitude, easy-going personality, clean and neat, nice smile with well taken care teeth, answered my questions and offered guidence concerning my other Toyota car.
Brian
Dec 31, 2015
Pleasant, no pressure, environment. Jason, Jeff, and Johnny were a pleasure to work with, very knowledgeable, and made a EXCELLENT impression on my VERY FIRST car purchase.
Christina
Dec 31, 2015
Ashley and Jeff were wonderful! They were very helpful and kind. I would definitely recommend this Toyota dealership to other!
Alison
Dec 29, 2015
Marquise kept me posted throughout the day re: my vehicle . He was very polite and any question I had he answered.
goelvis
Dec 29, 2015
I called the dealership yesterday, spoke with a sales rep, and he was going to "talk to his boss" and call me back. He never did. I also emailed TWICE and got only one form letter as a response. This is a they type of dealership that Toyota is famous for...the WORST customer service in the industry. I ended up using Lithia Toyota in Springfield, OR. Worth the drive to get a dedicated, polite, thorough sales rep. I recommend Keith Moreck, super knowledgeable, and he makes you feel important even if you don't buy a car from him!
Aliczandria
Dec 24, 2015
My service advisor was very friendly. He took the time to chat with both me and my ride. He gave a very thorough explanation of the service being done on my vehicle. I was expecting to be without a vehicle most of the day but my car was done before I even finished lunch
kgomez
Dec 21, 2015
I couldn't of went to perchase my first car in a better place as soon. As you walk in they help you and are very friendly. My experience their was great I almost walked out in tears I was very satisfied with my car and Jeff and Kevin are wonderfull they made my day after stressing about a car. They helped me look for a car that fits my needs I love it.. thanks Toyota
JCG
Dec 18, 2015
Shopped price on the internet. Kevin was quick to match the best price I found. Happy to deal with my hometown dealership. No pressure, happy with trade in value. I will recommend Kevin to anybody buying a Toyota. Five stars.
William
Dec 14, 2015
our salesman Shaan Ali made our experience very satisfying.he was very knowledgeable about all the bells and whistles on our car.
Robert
Dec 12, 2015
Our salesperson, Kevin Hamlin, was excellent in keeping in touch with us for a few months and keeping us informed on the current status of 2016 cars. He brought us through the buying process with ease. We were out the door in two days with our new highlander. He was able to get us low financing. We would recommend Kevin to our friends.
SeanOD
Dec 7, 2015
We purchased our first Toyota last week and the experience was easier than we could imagine. Kevin Hamlin took care of us and every aspect of the process. Kevin even insured we got the exact 4Runner we wanted by picking it up in San Jose himself and bringing it back to Stockton. I think our next car will be a Toyota and look forward to dealing with Kevin and the staff of Toyota Town again. Thanks for all the help!
Lavern
Dec 5, 2015
Everything was great. In and out fast with no problems. Rick Macias is the greatest. I always go to him.
pax
Dec 1, 2015
This was my second purchase at this dealership. I had such a positive experience the first time, that I went back. I intended to trade in my older vehicle in for a newer, previously-owned car, and left with a brand new one!!! Kevin Hamlin was instrumental in helping me achieve my dream!!! He answered every question I had ( and I had many! lol), was extremely supportive, understanding, friendly, and knowledgeable. I can't thank him enough!!!!!! I HIGHLY recommend Kevin, and this dealership, to anyone who is looking for a "hassle-free" experience!!!
pom pom
Nov 29, 2015
We loved our hassle free Toyota purchase. Kevin was very nice and not pushy. Jeff was very helpful and pro-active in finding the car we wanted. :)
Richard
Nov 25, 2015
My service writer Derick Santos did a great job explaining everything to me. He called to let me know when my Camry was done which wasn't the case with other dealerships I've dealt with.
msdigdug
Nov 14, 2015
Make this your first and last stop! I found many comparable highlander hybrids online. Kevin gave me the BEST deal for my trade in and purchase. He worked with my budget to make sure I got the car I wanted.
Hansen
Nov 12, 2015
My experience was absolutely fantastic! Once I selected which car I wanted, this is where total professionalism came into play. They sat me down and went through exactly what I was getting and what I can expect. They did not leave anything out and was very thorough. Jeff, the finance manager was simply unbelievable and I commend him for taking his time to explain everything and I mean everything! When he asked me if I had any questions, I seriously didn't have any because he was that good thoroughly explaining to me. I can go on and on so I'll sum it be saying that this dealership is definitely THE benchmark for all other dealerships out there! Keep up the great work!!
Robert
Nov 11, 2015
Your employee was great and on top of things marquise has always has a smile and very informative. He very aware of time and is always reassuring that things are going along and if anything else needs to be done in a very professional manner.
mandy12
Nov 9, 2015
My husband was looking for a Toyota Tacoma double cab pick up. So I started my search. We live in Roseville, Ca so we went to local dealerships in our area to test drive and discuss what we wanted to purchase. I decided to start a google search for Toyota Internet sales because I "heard" that this was a "no hassle" way of buying. Well, I got connected with Kevin Hamlin (Internet Director) for Toyota Town of Stockton. Kevin was GREAT to work with. He asked us to provide him with the truck we wanted including color, accessories, package our dream truck. Then he did his part to find the exact truck. He provided us the cost which came in well below MSRP which made our drive from Roseville well worth it. We did a gentlemans handshake over the phone and we had our dream truck within a week and within our budget. Kevin is HONEST, PROFESSIONAL, responsive, easy to deal with! He went above and beyond to make it the BEST car buying experience for us!!! If you are in the market to purchase a Toyota, don't hesitate to contact Kevin at Toyota Town of Stockton. I would HIGHLY recommend Kevin Hamlin!!!! Adam Baza, Finance Dept. was GREAT to work with too. He made it easy for us to hand our money over to. Everything was easy and smooth.Jeff & Mandy MillerRoseville, CA
Hemelina
Nov 6, 2015
Great experience, great customer service! Oscar was a great salesman, very patient and helpful. The manager miles was very helpful also. I would definetly come back here again!
n.malanciuc
Nov 4, 2015
We've been looking for a great mpg car, and we've found it-Prius of course. From first minute we knew that we're going home with it. Thanks to whole team who worked on our deal, special thanks to Kevin Hamlin, he did a great job, everything went so smooth and easy, very explanatory and professionally.Highly recommend Kevin to anyone who really wants to enjoy the process of buying new car, no pushy people, no hassle- just fun. He knows what you need and helps you to get it.
Jose
Nov 3, 2015
Sid was great and always made sure we were ok well we were waiting. The wait is pretty much the problem as well as we felt pushed with the person we signed our paperwork with(Can't remember his name) We felt getting the preventive maintenance package was forced on us after I kept on saying no. He just kept on insisting.
Permodh
Nov 2, 2015
Excellent super expedite service. Sales person very knowledgeable and did explain to me in detail about the car features. Its an Excellent 10 star service instead of Five Star.
TundraLex
Nov 2, 2015
I have been looking for a dealer in the bay area to work with me to order a Tundra for the last 6 months... I even hired and fired Cartelligent after they could not find the truck I was looking for... With one call to Kevin he had the truck I wanted at a great price and made the whole process very easy. Other Toyota dealers should take note this is what buying a car should be like. Honest, easy, and fun. If you live in the bay area you should consider Kevin Hamlin at Toyota Town in Stockton.Thank you Kevin for your help!
Jerry
Oct 28, 2015
Servicing was less than an hour - that was nice. The adviser explained everything that was checked and said I was good to go. The various coffees was a pleasant surprise.
Jeffrey
Oct 27, 2015
It was very smooth. Kevin Hamlin was WONDERFUL!! He found exactly what we wanted. The price fit our budget and beat local competitors. No haggle, no hassle. Adam the finance guy was great to work with too. Very professional, courteous. Just a great car buying experience.
Kathryn
Oct 24, 2015
I have a long term working with relationship with Rick Macias, my service manager. I find him to always be polite, helpful and honest. My car gets the service that it needs. It got a new battery which I did not realize it needed. It actually feels peppier.
Janet
Oct 23, 2015
Everyone is always friendly and the service is quick. The is no trying to sell you something if you don't need it.
ThomasMertz
Oct 23, 2015
Kevin Hamlin is a professional. Honest and easy to deal with. I would recomend him to anyone purchasing a new Toyota. He made the car buying experience easy. We got a very good deal on our purchase of a Toyata Rav 4.
Carl
Oct 22, 2015
clean, efficient, friendly service and comfortable waiting areaEric is outstanding I would recommend this facility whether you are purchasing a vehicle or having service on your car
Diesel86
Oct 18, 2015
Kevin Hamlin is by far the greatest guy. Totally took care of me and my situation and got me in the truck I wanted. These guys will jump through hoops to take care of you. Thanks again Kevin!
4x4FUN
Oct 18, 2015
We've leased a 4Runner after searching the entire Bay area for a dealer who cared enough for us to get us a good deal and a car with the exact specs we were looking for. We ended up going as far as Stockton, but going that distance was well worth it! I wouldn't buy another Toyota from anywhere else. Kevin Hamlin was awesome. He spent a lot of time with us, educating us, searching for the exact model we were looking for, and handholding us through the entire process. He engaged with us via our preferred channel of communication, which is phone/email, and was responsive and considerate in everything he did. We picked up our new Toyota yesterday, and we're very happy with the service we received: the responsiveness and courtesy, the discount, and the overall shopping experience. Toyota Town of Stockton gets two thumbs way, way up from us, and Kevin Hamlin is your man!
Greg RAV4
Oct 18, 2015
I've never bought a car from a dealership before. Kevin made the experience seamless and enjoyable. He was knowledgable about the vehicle and all aspects of the financing. There were no surprises and his suggestions and followthrough have been honest and helpful. All in all, a totally pleasurable experience!
Dean
Oct 17, 2015
I was in and out quickly and was informed about a service that is needed but can wait a while.
Lilia
Oct 16, 2015
My experience with Suzy Yanez (Internet Leasing and sales consultant), and Toyota Town of Stockton, Califonia was great!!She is very professional, patient and family oriented!! Thank you Suzy for all of your help!! The whole staff was great like Tom Dertini, Jeff Renwick, and Martyne Juan!! Thank you all for all of your professionalism, friendliness and help!! I am so happy with my Sienna LE!! I will recommend my family and friends to you!! Thank you again Suzy and team!!
MrSam
Oct 15, 2015
I was in a market to buy a new Camry Hybrid. After searching for information on some online car buying website, I got calls from a few dealerships. Most would not offer me the price that I am looking until Kevin from Toyota Town of Stockton. He understands my priority and worked with me over the phone. After we had the agreement on price, I went and pickup the new car and finished the process within an hour or so. It was a pleasant car buying experience.
DRDequit
Oct 13, 2015
Things in life unexpectedly happen, and especially on the road. We accepted the Toyota Platinum Plus Coverage, as this was a new car purchase, and with confidence that the service and protection of the vehicle would be maintained (and honored) ... this was recently delivered.Words alone cannot express my gratitude to/for Kevin Hamlin, Internet Director & Martyne Juan, Customer Relations for their professional courtesy, and commitment to service, and to us their Toyota-family customer.But in a couple of words: "THANK YOU."
Robert
Oct 6, 2015
Ashley, the sales person at Stockton Toyota made our buying auto experience the best we have ever had. She is an asset to their dealership!! No pressure and tons of knowledge.
CHoward510
Oct 6, 2015
I never had bought myself a new car, Kevin Hamlin made it really easy and fun. I would strongly reccomend this dealership, because of the people I had the pleasure of dealing with. I am super happy with my new Prius and when my wife and step daughter are ready to buy a new car, this is the place we will be shopping.
Mayra
Oct 5, 2015
Everyone was friendly and the person who help me was nice to me and he did not pressure me .At the end I got a good deal.
Judith
Oct 5, 2015
Sid made everything so easy. Even explaining the new features and setting up my Bluetooth. He brought my new car to me, had the tank filled, and washed it. Very good experience.
Timothy
Oct 4, 2015
I scheduled an appointment online and selected Rick Macias as advisor to meet. The process of scheduling was pretty easy and convenient for me. Having Rick Macias made the experience wonderful because he was able to explain all details what my car needs and how they are going to go about it. Everything was explained well without feeling rushed up unlike the previous maintenance visits I had before. I give the best star to this advisor because he has truly presented your company well. Hope other advisors will be like him.
Elizabeth
Oct 4, 2015
Eric is awesome! He informs me of everything going on with my car, makes suggestions and recommendations so that my car performs at its best! Always returns my calls and he's very pleasant to work with! I have a Lexus and I very comfortable taking my car to Toyota of Stockton!
20avalon
Oct 4, 2015
I had been looking for an Avalon for 8 months before we went to Stockton. I talked with Kevin Hamlin over the phone and made the trip. I live in Fremont. After trying to work with different people at other dealerships, Kevin was a breath of fresh air. We had a great test drive which was relaxing and not high pressure. We were able to come to an agreement in a short period without a long drawn out back and forth I get from other dealers. I will recommend Toyota Town of Stockton and Kevin to anyone I know looking for a car. The job he did for us was top rate and my wife and I could not be more satisfied with the service. This is the way car buying should be. Thank you
Cynthia
Oct 3, 2015
Derek was great giving us the information on what the car needed and with the follow up when we came in to pay. He was very detailed and friendly. Made us feel our car was ready and safe.
Mr.Cars4life
Sep 30, 2015
I was in the market for a Toyota Prius and ended up contacting Kevin Hamlin (internet director) at Toyota Town. Kevin made everything very easy. From the beginning of discussing options and colors to negotiating and signing the last document, it was a breeze. I've purchased many cars in my life and I strongly recommend buying from Kevin. It was hands down the easiest and most stress free dealership purchase I've ever experienced.Kudos to Toyota Town for your amazing employees, and wide selection of fine cars.
Jasmeen
Sep 22, 2015
Sid was amazing he was able to accept the trade in value we wanted for our car and sold us a beautiful Toyota RAV4 with our offer. Thank you so much.
aasermonator
Sep 20, 2015
We worked with Kevin Hamlin the Internet Director. We spoke on the phone and he did an outstanding job of finding the right car for us. He put together a great deal on a 2015 Camry which topped anything we found anywhere else. He was a good communicator who gave us the information we needed and then gave us time to think and talk it through. I appreciated his expertise coupled with his willingness to step back. Great transaction!
Edgardo
Sep 18, 2015
I like that Shaan the sales rep presented himself over the phone and in person. Shaan was professional, honest, and straight forward. I had called several other Toyota dealers but they were always giving me the run around and just wanted me to come in to take a test drive but Shaan was able to answer all my questions and meet my concerns. Asif the finance rep was also very professional and was able to answer all of my questions and meet my concerns as well.
Carrie
Sep 18, 2015
Excellent customer service, friendly staff. My service appointment was easy to schedule and the service was completed promptly. The facility was clean and comfortable.
Christie
Sep 17, 2015
Quick service. I waited fr my car and my service rep came to the waiting area to advise me on progress. The new service area is large, open and comfortable.
2014cmry
Sep 11, 2015
Kevin (Internet director) is so amazing!!! Submitted my inquiry online, he was responsive within less than an hour....did not haggle me to come in, gave me the price and all the info via email that I asked for. I couldn't pass up the price, asked him to have everything ready when I came in (which he did) drove the car literally a block and was sold....we were in and out in less than 2 hours!!!!! He also offer to fix something we had noticed on the car as a courtesy! Let's just say I told him if he ever leaves Toyota of Stockton he better tell me!!! BEST CAR BUYING EXPERIENCE THUS FAR...financing process was a breeze too!
Glenda
Sep 10, 2015
Your internet manager, Kevin Hamlin paid attention to the kind of vehicle I was looking for, went out and found it , along with other features on the car that I love now that I have them. The whole process took 5 quick days. I am very happy with the 2015 Rav4.
Patricia
Sep 9, 2015
I have been coming to your dealership for 15 yrs. I own three Toyotas. Each time I bring my vehicles in for services or repairs. Everyone knows me well, I receive hugs and hearty welcome from everyone. You prices are what I call fair. Your repair men fix expertly. They have kept my cars running without any fails. Marc, Rick, Derrik and all other services have treated me well.
Jenny
Sep 9, 2015
Like always Mark Stultz makes my day. After working with the public ask day you really don't want to deal with more people. But Mark can make you laugh,his customer service is top notch.
GCarella
Sep 8, 2015
Very impressed by how easy and painless it was getting into a new RAV4. My lease was due to be up in January on a 2013 so I was not looking forward to trying to find my next car. I knew I wanted a 2015 Because I've loved driving it since the complete reconfigure on the model. I talked to Kevin Hamlin, the Internet Director for Toyota Town on Friday with info on what I wanted, meet him on Saturday at the dealership so see what he had found. It's apparently not easy to find a Blue RAV4 without a black interior but Kevin found it, (along with extra features that I hadn't asked for but that I am thrilled to have!) he fetched it and had it ready for me to drive off the lot by Tuesday afternoon. I could not be a happier grandma ! Thanks Kevin, really appreciate your professional handling of finding a new car for me. Glenda Carella
Anne
Sep 7, 2015
Mohammad was incredibly professional and did everything he could to get me the car I wanted at the payment I wanted to be making. I am very impressed with his professionalism and for the amount of time he dedicated working with me and my family to find the right vehicle. Everyone we worked with that day at Toyota Town was incredibly professional and helpful.
Mary
Sep 5, 2015
I unknowingly went past the date for my 10,000 mile checkup but your shop gave me the check up for free anyway. (I don't yet have 13,000 miles on the car.)
Gennifer
Sep 4, 2015
Toyota values there customers experience, they stated, "We will do whatever it takes to get you into the vehicle of your choice." That is exactly what Toyota did, and at an affordable monthly rate. Thanks again Toyota for all of your assistance, I am truly a happy customer.
Lanh
Sep 1, 2015
The dealership and the Sales Associate really took the time to make us feel valued, and showed us that Toyota wanted to make a deal with us in good faith. He worked hard to earn our business on two separate occasions.
Clara
Sep 1, 2015
Johnny was very nice, I felt very comfortable. He has excellent customer service skills, made me feel right at home. Would definitely recommend.
Nhu
Aug 29, 2015
Derrick helped called in regards to my warranty and tried to help me reduced the total cost of my final payment.
Ben
Aug 28, 2015
The job was well done as to be expected. I appreciate all that yer crew done fur me pickup truck.... Ty
Maria
Aug 28, 2015
The person who helped me was very helpful too me and gave me different prices for new tires and explained everything too me and answered all my questions
Marina
Aug 24, 2015
Everyone was so friendly and very welcoming. Helped us in every step of the way to buy the car we wanted to purchase. All three, Sid, Mo, and Arif were a pleasure to work with. Thank you again for all your help!!
Clinton
Aug 24, 2015
The salesman was very easy going and not pushy and agressive like all the other salesman that are out there.
Roselyn
Aug 24, 2015
EVERYTHING- Kevin took care of me the entire time. He knew I was trying to stick to a budget, never pressured me, listened to my needs, explained the different financing options making sure I would be able to afford the payment- I just felt cared for the whole time. Even the finance person listened intently and the process was super easy.
Magda
Aug 23, 2015
I liked that I was immediately greeted by a worker upon driving up to the service area. I appreciated the great customer service from the service representative. Mark answered all of my questions and made me feel less anxious about the trouble I was experiencing with my vehicle. I also was pleased to see how nice the new remodel turned out. The waiting area was so comfortable that my waiting time flew by quickly and did not seem long at all. Thank you.
Ken
Aug 23, 2015
Great service. My Tacoma was done in the time I was told it would be done. I like the new customer service waiting area.
Wroselyn
Aug 22, 2015
I first called to clarify their incentives/hours and said I was interested in a RAV4. Kevin answered, was very helpful, and said to ask for him if I came in. Little did I know when I asked for him at the front door, I bypassed all the salesmen and Kevin listened and answered ALL my questions professionally and honestly. He explained different car options, payment/financing/trade-in options without leaving the room to consult anyone else. Not once did he try to up-sell the latest and greatest but instead, helped by trying to keep me in my price range. His integrity and professionalism is what made me come back after a short lunch and time to think. I knew I would not be able to come across this low-pressure car buying experience ever again. He stayed with me throughout the whole process (other than the financing paperwork), had the car prepared expertly, handed me the keys, synced my iPhone via Bluetooth to the car, explained all the different car functions, showed me where everything was, taught me how to set up radio stations, how to use the touchscreen computer- I could go on and on about how fortunate I was in this large purchase which I take very seriously (I keep my cars for as long as possible) and Kevin was able to make any apprehension go away. I will be back to see you for any future car purchases.
frank95366
Aug 22, 2015
I bought my 2015 Corolla LE from Kevin Hamlin (Internet Director) as few weeks a go and to my surprise it was a very pleasant sales experience. Kevin is a true professional and provided me an excellent price (via the Costco Auto purchasing program) on the car up front, no smoke and mirrors and no sales gimmicks. I told him the car I wanted and with what options, he checked his inventory and they had the car in stock. Kevin did NOT try to up sell me or try to sell me a car with extra options that I didn't want. The sales process was also very quick and painless. I was in and out in no time flat. Toyota Town is an excellent facility and is easy to get to. I also love my new Corolla, it's the best car in it's class bar none, I recently went on a 300 mile road trip and got 39.6 mpg. Unbelievable, value, performance, reliability and a low cost of ownership make the Toyota Corolla #1.Very satisfied customer,Frank Steinberg
Jesus
Aug 21, 2015
That you have people that speaks Spanish to help the Hispanic people t hat don't speak English. Rick helped us all t he time and we are very satisfied.
Danielle
Aug 20, 2015
Marques was very helpful he answered every question concerning my vehicle. Marques informed me of different options I can choose from for maintenance.
Terry
Aug 15, 2015
The facility is great and has the comforts that should be available to customers. The cashiers are excellent. You have some great service advisers in Raj, Mark and the others. The workers greeting customers arriving for service are very good at assisting the customers in the driveway, fast and efficient!
steveandpam
Aug 14, 2015
Steve Heminger got us started and set us up with Kevin. Steve also gave us very helpful advice made sure we were well taken care of. Adam Baza also work very well with us made us fell very comfortable.
Michelle
Aug 13, 2015
The timely service and friendly help from the advisor Marquis. The facilities are very clean and comfortable, I would definitely recommend Stockton Toyota for your car needs!
Miguel
Aug 12, 2015
I love the staff and the sales person (Randy) we interacted with. They were very helpful and answered all our questions and we felt safe about committing in buying a car.
Rolando
Aug 11, 2015
The express maintenance service for an oil change & tire rotation was completed very quick and service advisor: Marquis Hampton was friendly and thorough on the multi-point check list.
Robert
Aug 8, 2015
I always new what was going on with my car and marquis was explaining the strps very friendly and helpful
Faapito
Aug 1, 2015
I liked the personal attention, professionalism of the staff and their honesty. They worked hard to ensure I left as a happy customer. The selection of vehicles was great too.
4Runner guy
Jul 31, 2015
Wonderful staff. Staff makes a dealership successful. Kevin the Internet manager and Adam in finances were both professional and knowledgeable!I'd buy from them again.
Susan
Jul 30, 2015
Rick Macias was very attentive and took great care of me. The team found a tear in the rubber of my tire when I was having my 30,000 mile service done and Rick had them replace it with my full size spare before I let my appointment. Love the remodel it is very comfortable. Great overall visit
Frank
Jul 30, 2015
Kevin Hamlin was awesome, he is a true professional. No tricks or gimmicks. He was very honest, didnt tty to up sell me and gave me his best price up front. Kevin made the purchase of my 2015 Corolla a pleasure experience. And he gave me a GREAT deal.
John
Jul 29, 2015
Service person was professional and very helpful. We were alerted regarding one wheel not matching the others, which was an error made by an auto body repair shop after an accident earlier this year. We had not noticed this ourselves! We are thankful and will pursue the correct part from the auto body shop.
Robert
Jul 27, 2015
Louis was friendly accommodating and efficient. Once we got into the finance manager he was done in less than thirty minutes.
Michael
Jul 27, 2015
Derrick did a GREAT job! He was very courteous and called us as soon as the PRIUS and TUNDRA were ready. He went above and beyond to find us spare tire valve caps for the PRIUS after we mentioned we did not get them when we replaced the tires during a previous service at TOYOTA TOWN. He even made sure to put them on, himself. Thanks again, Derrick!
VandJ
Jul 26, 2015
Kevin Hamlin patiently and professionally assisted us with the purchase of our new Toyota Sienna. He answered all of our questions and if he didnt know the answer he knew how to find it. We have much more respect for people like Kevin who say, I dont know, but so and so will know, let me call him than we have for the person who pretends to know and gives you poor information thinking they are saving face.Kudos also to Steve Heminger who went out of his way to help with some questions we had about winter use of the snow tires and wheels we already had from our old Sienna. He actually ran tests on the new car to be sure we were okay. Steve definitely helped to make us happy customers.Like many people I dont enjoy buying cars. Kevin was easy to work with, is friendly and knowledgeable, has a good sense of humor, and made the process almost painless. (Ok, paying the bill is always painful!!) If you are looking for a Toyota, try Stockton Toyota and ask for Kevin!
nawal_v
Jul 25, 2015
kevin hepled me buy a 2013 tacoma. i wasnt looking to buy one i was just looking at the lot. he saw me and told me to come inside. he was very nice and gave me some quotes. the truck was 22,000 and he gave it to me for about 19-20,000. i was having trouble with payments and he understood and did all he can to help me. i just traded in my regular cab 4x4 tacoma for a acsess cab prerunner. he also gave me the deal of a lifetime. overall there is no bs with him. he shows you everything straight up. if you want to go to toyota town of stockton go ask for kevin. he will get you what you want at the best deal.
Joshua
Jul 23, 2015
The salesman Fabio Dionisio did a great job of answering all my questions and helping me out as best he could. Not a pushy sales person at all, if I didn't like something he would go above and beyond to make the customer happy. Thank you Toyota Town for the great customer service!!
Aldo
Jul 23, 2015
Your service adviser, Rick, made my experience at Toyota Town a great one. He was very knowledgeable, friendly, and genuinely wanted to help.
Dorothy
Jul 22, 2015
This was my first time doing this by my self, every one was so helpful and nice it made it easy for me.
David
Jul 21, 2015
The enthusiasm exhibited by the Service Writer staff. The speed of service and issue resolution, the new clean facility including the coffee, water, amenities of the waiting area.
Susan
Jul 21, 2015
I never felt rushed or pushed into buying something. Even when I thought I had decided what I wanted and Suzy started paperwork, it was no big deal when I changed my mind. It was so different...everyone was so nice and laid back. I kept thinking "wow, I can't believe I'm so relaxed. I've never bought a car without feeling stressed or pressured!" I would recommend Stockton Toyota town to anyone buying!
Charmed1
Jul 21, 2015
I've never had a non-stressful car purchase until my experience here. See Suzy Yanez and hopefully get Adam Baza in Finance. Awesome experience!
Jgrajeda95
Jul 21, 2015
After a stressful weekend of car shopping, I finally got myself a car at Toyota. I was about ready to give up on a car but Luckily 2 sales personnel kept me at Toyota because of how honest and great they were with my situation. Ashley and Syed Ahad were very patient and great, not only with me, but with my family. Once I saw how caring and helpful they were; it was a no brainer why my parents keep coming back to them. This is the third car we buy from Ashley and Syed and I highly recommend them if you are looking for a car. Honestly, if it wasn't for them, I wouldn't shop at Toyota.
2015 Camry
Jul 21, 2015
I am one of those buyers who search over the Internet using all the search engines available and than contact a dealership for a specific vehicle. I had good relationship with Toyota Town of Stockton over the years but this time my buying experience with Kevin (Internet Sales Director) was just awesome. Kevin wasn't feeling well that day but he went above and beyond to accommodate me & my family (wife & son) and got us vehicle we wanted. I will recommend anyone to Toyota Town of Stockton and Internet Sales department.
Mai
Jul 19, 2015
Great customer service. Very helpful, fast service, and made everything easy. I would definitely do business with them again in the future.
Allen
Jul 17, 2015
Any time I visit Toyota Town it's a joy. Rick, Mark or Victor are more than willing to fulfill what ever my needs are. I would recommend them to anybody. A definite plus to your business.
Joseph
Jul 15, 2015
The purchase was as easy as could be. Your sales manager, Mo, was extremely accommodating and attentive. The financing option was incredible. Please thank the team for a wonderful experience.
Michelle
Jul 14, 2015
Mark, in service, is always a pleasure to deal with. He was busy when I first walked in so Marquis assisted me. He was great as well.
Kenneth
Jul 14, 2015
Syed M. Did a great job helping me find the car we wanted. He practically ran every where to grab keys to show us different cars.
Karen
Jul 14, 2015
Being able to book an appointment online for the same day. It took the time my advisor said it would. Nice new waiting area.
Aldrich
Jul 13, 2015
Direct communication, honest answers, willing to negotiate certain option. Sammy was exceptional. He even contacted me further after I purchased my vehicle and had questions.
Sharniece
Jul 8, 2015
I worked with Sammy Baig he created a very welcoming space in a business atmosphere. I was offered drinks and snacks and instructed to choose the car I wanted without worrying about the price. At the end of the day I left in a brand new car with a payment I could afford. Thanks Sammy.
Trudy
Jul 8, 2015
The customer services and the wait time only took 20 min. even though they told me the wait time may be 1 1/2 hrs.
Anwar
Jul 7, 2015
Every individual from every department went out of their way to make this a pleasant experience. Any issue was dealt promptly and making sure I was satisfied with my purchase.
Dean
Jul 7, 2015
Toyota keeps records of my service and only recommends the required service needs in order to keep my car running like new.
Gary
Jul 7, 2015
Shaan was great! Never met a car salesman so warm and personable .. No pressure just a genuinely nice guy. Tom was great as well. Both did an outstanding job getting us exactly what we wanted.
Stephen
Jul 2, 2015
Greeted promptly and made to feel welcome. Ushered into the service department with little to no waiting for the service technician to explain the process
Jennifer
Jul 1, 2015
Nice welcoming felt welcome help me quick I was surprised how fast I was in n out answer all my questions
Glenda
Jul 1, 2015
I like that maintenance is provided as part of the purchase and that when you are waiting for your car it is given priority and done quickly but with care.
stanclub
Jul 1, 2015
Shopping at Toyota Town was a pleasant experience. We were given the best price amount 10 dealers we have visited, and also the most excellent service by Kevin. We ended up buying 2 Tacoma SR5 from him in 3 days!
Jose
Jun 29, 2015
There is some awesome and very polite people that do Thre job very good. Thanks agin so happy with my truck.
mreed113
Jun 3, 2015
Very nice sales staff, BEST Prices Around and overall a perfect experience for my first time buying a vehicle!! I will definently be going back to purchase my next vehicle and would highly recommend anyone to do the same.
jsnow47
May 27, 2015
I went in to look at the Toyota RAV 4. The vehicle itself was merely adequate, but that's not what drove me away. The salesperson was so arrogant, he saw I was driving a domestic manufacturer, and he started talking about how everyone is more happier with a Japanese car because of the reliability and lack of recalls. I had to remind him of Toyota's massive recall just a few years ago. There's nothing more likely to turn someone off of one manufacturers car than have the salesman make blanket and blatantly false, or at least poorly researched statements. Blanket statements like, "American cars don't last long" "American cars are always a problem" "Japanese cars are the most reliable" "Toyota is the most reliable, they never have issues" are so easy to see through for anyone who does a just a little bit of research. Needless to say, Toyota Town, and Toyota of America will not be getting my family's business any time soon. I went to 3 other dealerships that day, and not a single one of them talked negative about either my current car, or a car of another manufacturer. That's not to say they didn't compare their brand to other brands, but they did so in a way that was still respectful to that manufacturer and the people that choose to own that manufacturers cars.What's even more unacceptable is that this salesperson was doing it in front of and with the help of another customer. He even got this customer to join in on the tirade against all vehicles not Toyota and not Japanese. Not impressed at all. I've already told the family member who I am helping look for a vehicle to not consider the RAV 4. It was already pretty low on the list as for her needs, it doesn't really compare well with the likes of CRV, HRV, Terrain, Equinox, or even Encore. But it was this experience that really put the nail in the coffin. I would never want to put my family member in that situation where a salesperson and a clearly loyal customer gang up on her. Based on my experience here and in the past at other Toyota dealerships, it's clearly a Toyota corporate culture type of issue.
C and K
May 25, 2015
My wife and I drove an hour on Saturday (the first day of Memorial Day weekend) to Toyota Town of Stockton to see if we could get a good a good deal on a Prius. We met with Randy Tuok. Randywas extremely helpful, knowledgeable, and a pleasure to deal with. He answered all of our questionsand along with Ahmed in financing gave us such a good deal, we came back Sunday and bought another. We would recommend anyone to Toyota Town of Stockton, they are a Great organization.Chris and Kathy N.
Francie
May 19, 2015
Top flight professionals, Service Manager, Steve Heminger is why I visited & bought my new Avalon. He introduced me to Kevin Hamlin, an awesome no pressure internet director, complete satisfaction, Asif Mahmood, another top flight experienced finance person. I highly recommend this dealership for long term customer satisfaction.
Zaria
May 19, 2015
mohammed Ahad was a great sales person made us feel at home . honest and great to deal with .works with you to help you get the best deal possible. I would definitely shop Toyota town of Stockton again
ctil16
May 17, 2015
I had previously purchased an auto from Toyota Town and that experience went pretty good. I am a commuter so I put a lot of miles on my cars for awhile I have needed a new car the problem was that I no longer had very good credit . My old car was on it's last leg I was driving by Toyota Town over the weekend and decided to go wish looking. As usual a salesman came over we start talking I explained to him why I wasn't ready to purchase a auto yet and in a very calm and kind voice he said let see if we could make it happen. He made it happen Tang, my salesman got me a amazing rate, great term on the car of my dream this is my second purchase with Toyota Town and it was better than the first time. Tang, Adam you guy are amazing!!! Thank you so much!!!
HappyDad
May 15, 2015
I went to Toyota Town of Stockton to help my father look for a new car. We met Kevin Hamlin through the Costco program. Not only did we look and test drive cars my father bought one. Kevin was very informative and helpful through the whole process.
ryanh2954
May 7, 2015
They did not have the vehicle I was looking for but took time out of their schedule to tell me where I could find it. Knowing they had nothing to gain. Hard to find down to earth dealers like this one.
villajd
Apr 21, 2015
I would like to thank everyone at Toyota Town of Stockton for the wonderful experience my husband and I had while purchasing a vehicle. Sammy Baig and Jeff Renwick provided excellent customer service. We bought a beautiful car at an excellent price and highly recommend this dealership to everyone wanting nothing less than a positive experience. Thanks again!
Janet7693
Apr 20, 2015
I had such an amazing experience working with Ashley, Aaron, and Melissa. They met my needs and expectations and I walked out with my car that same day. This would be the third car we get with them and they never fail to keep us happy. I admire the hard work they put in to help us They always have professionalism and their always so kind to us. We come from San jose to Stockton just because they are so wonderful and we don't mind the drive when it comes to working with this great team. Love you guys and once again thank you so much!
EM01fromCA
Apr 18, 2015
I just bought a new Rav4 with the AAA discount. First of course I called AAA and told the person that I spoke to that I wanted a Toyota and I was told that Kevin Hamlin, the Internet Director from Toyota Town in Stockton would be calling me within 24 hrs but sure enough Kevin was on the phone calling me within just a few minutes. He was great on the phone, very knowledgeable, polite and friendly. I told him exactly what kind of car I wanted and he said they did not have it but that they were expecting one to arrive in a couple of days. And in two days Kevin was on the phone telling me that the new car had arrived and sent me a picture of it to make sure I liked it. I did, we agreed on the price and made an appointment for the following morning. My son drove me 100 miles to Stockton. When I arrived and met Kevin of course I was not disappointed Kevin was simply wonderful, wonderful!!! He made my car buying experience very pleasant. After just a few minutes he took me to meet with Jeff Renwick in Finance and he was great also and within a short time the sale was done and Kevin took me outside to show me my new car!!!!! We checked it out to make sure it was clean, showed me how to use the Navigation system and in just a few minutes I was on my way back to San Jose driving my new car!!!!Kevin is simply the best there is, he is very polite, friendly, has a great personality and he really knows the business very well. My whole experience buying a new car at Toyota Town was wonderfull thanks to Kevin. I give him 10 STARS and very, very highly recommended him and Toyota Town to anyone in the Bay Area looking to buy a car. The drive is well worth it, you get the best service, great selection, the place is huge and most of all the best price. The car had a couple more options than I expected, but I still got it for the same price Kevin and I had agreed on. If you need a car go to Kevin, I only have great praises for him and his amazing customer service and great, great personality. Like I said before he is the best there is and gets 10 STARS from me. Next time I'm ready to buy a new car I'll go directly to Kevin at Toyota Town in Stockton, I very, very highly recommend Kevin.Thank you Kevin, you are the BEST!!!!!!!
Mohammedriz
Apr 16, 2015
I just loved our experience at this dealership. Excellent service and prices. We worked with internet sales associate Faisal Ali and he helped us get exactly what we wanted at a excellent price. I would most definitely recommend others to this dealership.
Happy Mom!
Apr 16, 2015
We recently purchased a second vehicle from Toyota Town. My son really wanted a manual transmission and although they did not have the vehicle that went to great lengths to locate the vehicle and had it available within 48 hours. The purchasing process was fast and painless. We got the best price after dealer comparing and we were treated with respect. I highly recommend this dealership and our sales person Kevin Hamlin.We will be a returning customer!
racheljena
Apr 15, 2015
I have to give xxxxx to this place. They got me a car beyond my wildest dreams for a song. Here's the story of what happened:I have really bad credit due to some rough financial times so I knew getting approved would be tough. When I arrived at Toyota Town I was warmly greeted by Adam Baza. He asked what I was looking for and I explained the situation of my credit and that I had a title loan out on the car I was trading in and he said that we could probably get something worked out. I told him that I wanted an SUV and since the car I was trading in was a very base model with no cruise control, power windows or power locks, I required those features in the vehicle. So he showed me the used SUV's they had in stock and took me on a couple of test drives. I settled on a Toyota Highlander with a Toyota Rav4 as a possible second choice if not approved by the bank for the Highlander. As I expected I did not get approved for the Highlander but I did get approved for the Rav4. It took a couple of days for the financing to come through. When it finally came through I headed over to sign the papers and get the Rav4. However, unbeknownst to Adam someone had sold the Rav4 while we were waiting on the bank and they were signing the papers as I walked in. He went to get the keys and that's when he was informed it had been sold. Big disappointment for me. But Adam set about trying to rectify the situation immediately. It took a couple of more days so when I went in to check on the status it was Adam's day off. Sammy then took over for Adam and got me into a gorgeous 2011 Hyundai Santa Fe GLS with all the features (hot dayum!!!!) and low mileage to boot. Because of the mess with the Rav4 Sammy went over and above to get me into this car. They gave me a nice discount and a full tank of gas! I couldn't be happier with this car and the way things turned out in the end. This baby has more features than anything and rides better than either of the other two SUV's.Thank you Toyota Town. You messed up but you came through in the end and made me a customer for life!
vote4anh
Mar 31, 2015
A++++++++++++++++++++++++++++Working with Sammy Baig was NO HASSLE and NO PRESSURE.I sent out a couple of emails to quote match a Highlander XLE 2015, Sammy was the only one that not only matched it but beat it by having more on his car than my quote!When I found another quote the same day to see the car, HE MATCHED IT AS WELL!Lowered my price on the car not once, but twice!He was very helpful and valued that I was looking to save $$$$ and understood my scouring of deals.Finance was perfect for my needs since I had half down for the car and was able to get the best rates possible.I live in Dublin, CA and drove out an hour to get the BEST DEAL IN THE BAY AREA PERIOD.
Mvrbee
Mar 19, 2015
I came to Toyota town of Stockton all the way from San francisco because I had emailed a bunch of dealerships and this one had competitive pricing but also had the color I wanted with the right transmission. The internet sales manager, Kevin Hamlin, didn't beat around the bush when I emailed him asking what the out the door price was. I hated dealerships for not giving me direct answers because they should already KNOW how much their cars are going to be sold for. He was also respectful enough when I had told him that I only wanted to be contacted through email and he did so. Didn't annoy me with useless phone calls at all. So I went there to see if I could get the car. I came at around 9am when I was scheduled at 11am because we had last minute plans that day. Although Kevin was with a customer he still made me feel welcome and I didn't mind waiting. An hour went by and he was done and he went straight to me and my parents. I had to apply for financing because I didn't have the money or the down payment at the time. In a little over an hour they were able to give me conpetitive rates and terms for the vehicle, with little money down which beat over my pre approved financing at a credit union. I was ecstatic and Kevin and the finance department made me feel like they wanted my business. This is my first big purchase and I had an extremely delightful experience with them. I'm happy with my new 2015 Scion FR-S thanks to the professionalism of the people at this dealership! Please go here to buy your new car! So worth the drive!
AJ
Mar 3, 2015
They have a great team here. They go out of there way to find what your looking for. I Highly recommend them when you are looking to buy or lease.
ColemanS
Feb 22, 2015
After doing much research and due diligence, I went to our local dealer here in Stockton and bought a new Camry from Kevin Hamlin, the dealership's internet sales manager. Kevin clearly cares about customer service, and went the extra mile in making a good/fari/very reasonable deal. He was most helpful in every way, and I don't see how I could ask for more.
debbie
Feb 19, 2015
Thank you Kevin Hamlin for your expertise with our new Avalon Limited purchase. You made the car buying experience simple and quick. We love the car!
The Reed Family
Feb 16, 2015
This is the first time in the 15 years my wife and I have been together where a car dealership's word has proven to be true. We received fantastic customer service from Kevin Hamlin, the Internet Director at the Dealership. He worked with me to find exactly the Highlander I requested and gave me a fair deal on the Highlander I was trading in. Since this was a surprise for my wife for Valentine's Day, Kevin went the extra mile for me and made it possible to give her a wonderful surprise. On Valentine's day he made the process of buying the New Highlander go smoothly and quickly. Kevin Hamlin, and Asif Mahmood the Financial Consultant, were excellent at helping us to understand what was needed to complete the paperwork in a timely manner as well as making sure we received the best deal possible. This experience was marvelous and we will bring our business back, and recommend our friends, to this dealership.
AG
Feb 14, 2015
I would easily recommend Toyota Town of Stockton on the basis of the people they have working at the dealership. It's not everyday that you can find a dealership that you could easily recommend to family and friends. If you are looking for a great deal and a good car buying experience, this is the place to go first. I requested the eprice on the vehicle that I wanted and I quickly got a response from their Internet Sales Manager - Kevin Hamlin. To be honest, I actually contacted several Toyota dealerships in the Sacramento and Bay Area, but it was Toyota Town of Stockton that had the best price. When my wife and I visited the dealership, we were taken care of by Kevin. He was very easy to work with and didn't try to pressure us into buying anything. What surprised us is that we were able to inspect and test drive the vehicle, fill out the credit application and agree on the sales price in about 50 minutes. If you have ever shopped for a car before, you know that it usually takes 2 to 4 hours just to get past the sales guy and the sales manager. To finish in 50 minutes with the sales part of the process was impressive. After Kevin, we were sent to Jeff Renwick the finance manager, he was also great to deal with. He helped us fill out the paperwork and made the process very easy and smooth. The guy that I think deserves a good amount of credit is Jarvis, he was the guy that takes care of all the cleaning and prep work for all of the new vehicles. Jarvis is a good guy and I could easily tell that he was a good worker. Thank you Jarvis. In a way this dealership feels like family, they have good people working there and I recommend you give them a try. I had a good experience with Kevin and I truly feel that anyone looking to buy a Toyota will also have the same experience. Thanks again for everything and I hope to visit again in the future.
Not-A-Patient-Buyer
Feb 14, 2015
This dealer did a great job of meeting price/beating price. I knew what I wanted, and they went out of their way to keep competitive with the best prices one can find on the internet. I also had pre-approved and competitive financing which they also beat. Came as a nice surprise to me! Newly furnished waiting area with complimentary coffees is a nice touch, too.
Sandi
Feb 8, 2015
I just purchased a new Camry SE from Louis Assad at Stockton Toyota and couldn't be happier. He gave me a lot of his time and answered my many questions, as I'm a single, retired woman and didn't know a lot about cars. The whole process from selecting the right car for me, negotiating a great price, and financing the car went extremely smoothly (thanks to finance person, too). I wanted to confer with family before the final purchase, and Louis was very patient and understanding. He wanted me to be happy with my purchase. He gained by trust and confidence, a pleasure to work with, and I would highly recommend Louis to anyone looking to buy a car. I love my new car!
Ron.D
Feb 2, 2015
Wanted to thank Mario Caballero for the excellent customer service. He truly made it comfortable purchasing our new 2015 Venza XLE... Has everything I've wanted in a car and more. Completely satisfied...
Ethan Nguyen
Jan 26, 2015
We bought our new 2015 Camry SE at Toyota Town of Stockton last weekend and the service and price we got from them was superb. Kevin Hamlin gave us the best price and we were treated very well throughout the buying process. We were in and out of the dealer in less than 2 hrs. He even threw wheel locks, floor mats and cargo net free of charge after we settled on the price, even though these were extra options. Thanks again.
Cindy H
Jan 20, 2015
I had the best buying experience with them. Kevin helped us and made the experience very easy no hassle at all!. Then the finance guy Jeff was great as well. He actually called the next morning to let us know that he found an better interest rate!! I would recommend them to everyone! Our next car will be bought through them
mssycyn
Jan 20, 2015
I had the best buying experience with them. Kevin helped us and made the experience very easy no hassle at all!. Then the finance guy Jeff was great as well. He actually called the next morning to let us know that he found an better interest rate!! I would recommend them to everyone! Our next car will be bought through them
velizondo88
Jan 18, 2015
I bout a 2014 Scion XB from Ashley at Toyota Town, My Finance manager was Ahmed. Very friendly. Great Customer Service. Will recommend to friends and family
vang92
Dec 29, 2014
Was looking into a used car on Craigslist and found out there was a used Toyota Camry at Toyota Town of Stockton have. Went by the next day, took it for a test drive and loved it. Kevin the Internet Director was very helpful and nice! I would totally recommend this place if they have a used car you like. The processes was very fast and easy. Now I have a car of my own. :D Thank you Kevin.-Leng
bigante14
Dec 29, 2014
I would definitely only buying my new cars from Stockton Toyota great service & very honest salesman Kevin was great made buying a new car so easy &great honest service
Adam
Dec 25, 2014
With a dealership in every town, you have a lot of choices where to buy a car. After shopping online at several dealer websites and actually visiting a few different dealerships, I decided on Toyota Town. I'm glad I did. I was able to do most of the deal over the phone so, I just had to do the credit check and sign the papers when I got there. I've never been in & out of a dealership so fast. I had no problems. Completely satisfied. Choose Toyota Town.
warpath
Dec 14, 2014
Submitted an interest in the 2013 Chevy traverse that I saw online through carsguru.com and within a matter of minutes was contacted back. Although I missed the call I did receive a voice mail and soon after called back. Kevin Hamlin was the contact person and was really friendly and totally professional. We had to set up a day where my wife and I were able to make it up there to check out the vehicle and they were more than accommodating as we stayed in contact with each other. Everyone at the dealership was friendly as well. Throughout the whole process Kevin was a great conversationalist and was never pushy with anything. My wife and I enjoyed the company and she loves her new car. I will be taking my niece there at some point once she figures what car she wants to get.
Happy Driver!
Dec 11, 2014
After speaking to Kevin Hamlin about my specific car needs, I was so impressed that I drove over an hour to test drive the Prius he selected for me. It was a used certified Prius that perfectly fit what I had in mind. My credit was not very good and yet Kevin treated me respectfully and gave me really good advice about the advantages of car debt for my credit report. He was both friendly and professional and was very patient with my many questions. This might sound cheesy, but I drove off the lot so happy, that I look forward to buying my next car from Kevin. I have been literally recommending Kevin of Toyota Town to all of my friends! It is worth the drive to Stockton. I never felt pressured or rushed as is often the case in dealerships. I felt relaxed, respected and continue to love my gently used Prius!
amykathleenwalker
Dec 11, 2014
I am not normally one to write reviews. However, my experience buying a used Prius from Kevin Hamlin of Toyota Town of Stockton was so amazing that I am compelled to sing the praises of his amazing customer service. Not only did Kevin make my experience seamless, his kindness and knowledge of the purchasing process helped me relax and feel confident about the amazing terms he was able to secure for me. My credit is not stellar, but he treated me with total respect and professionalism. I drove all the way from Alameda to see the car and Kevin was welcoming and made the drive well worth it for me and my family. I was so happy driving off of the lot with my new ride, that I promise to return to buy all of my next Toyota cars. And by the way, I LOVE MY PRIUS! Thank you Kevin!
tvan209
Dec 9, 2014
Great place to buy a car. Kevin was knowledgeable, friendly and patient. This is my third vehicle from Toyota Town. I'll try other dealerships but Toyota Town always seems to have exactly what I'm looking for at the best price. Thanks Kevin and Aaron for making my buying experience great once again!
belinda.macatangay
Nov 12, 2014
Buying a car takes too much time, when we were approached by Mario,he made things easier. I would recommend him and appreciated his help.
SEANnCHARLOTTE
Sep 29, 2014
My husband and i went into the dealership to browse the lot. We were greeted by our salesman, and asked what we were looking for. They had a Tacoma on the lot that was exactly what we were hoping to find. Certified used, double cab Tacoma with around 50,000 miles and a long bed. They worked with us a bit on the price, the down payment and the APR. We drove off the lot a few hours later in our very clean 2011 Tacoma! Since bringing her home, we noticed that the tie down cleats were missing and that 1 rubber strip from the top of the cab was also missing. Tom, in sales has given us the cleats and ordered the rubber strip. No complaints from us! This has been the best car buying experience we've had!
TheWholeTruth
Sep 8, 2014
I have had many new cars in my life, so I can truly say, I know what a good car buying experience is and I definitely know what a bad car buying experience is. This one was definitely a good one. If you are looking for a good dealership with honest people, I highly recommend Toyota of stockton, and my sales Rep. Kevin Hamlin. You could simply stop reading now if that's enough for you... or you can settle in and read all the details below. Anyone that thinks a car salesman's job is easy, is clearly not grasping the big picture. Think about it. Someone walks through the door and they are not even sure they want to buy a car, let alone a car that your dealership sells... Right off the bat, the salesman is at a disadvantage. Think about it... You go to the grocery store to buy chicken, and you would never leave without it. You wouldn't drive to baskin robbins to get ice cream and then leave without it would you? And yet... you could very easily walk into a car dealership and walk right out and not buy anything.... See what I mean? For some people the experience can be overwhelming, after all, next to a house, a car may very well be the 2nd biggest purchase that someone makes.... My advice is (a) be honest with the salesman and yourself. If your credit sucks, tell them. If you only want to spend so much money, tell them. The salesperson can only help you if they truly understand your situation and you lay all your cards on the table. It's not a game, it's a purchase, and it's supposed to be pleasant. right?** Now on to my deal **(The purchase). I signed up for the costco auto program online and my information was sent over the Toyota of stockon. Withing about 15 minutes Kevin called me back and we started talking details. To be completely honest, he didn't even have the car I was looking for on his lot, and yet he promptly put together pricing (which was much better than the other dealership I had already been to). Later that morning I drove to the dealership and spoke with Kevin in person. We went over the options as to what was available for the model I wanted. As it turned out, there were very few 2014 models of what I wanted and the closest that I liked was in Reno NV. After a little bit of debate Kevin told me that he would drive to Reno and get the car for me personally. ( Really? Who does that?) Long story short, Kevin went out of his way to get the vehicle I wanted and spent half the day driving to reno and back to do so.(The Delivery)Kevin called me saturday afternoon to tell me that my car was ready for pick up. I went to the dealership and Kevin and I went for a walk to find where the porter had parked it. Kevin had pointed out on the phone that there were a couple nicks in the paint and that his paint dept would take care of that within the next week. After looking at the car there were a few cosmetic things that I was not happy with, and if I am being completely honest, I was a little surprised that I was the one that had to point it out. However, As soon as I pointed it out, It was immediately taken care of to my satisfaction. ( I want to point out, that No experience is perfect... We are all only human ... and as much as we all want perfection, it's just not realistic. Whats more important to me is the extra mile that someone is willing to go to make sure you are happy, and for me, seeing how they dealt with the couple issues I had is a good sign that looking forward my service experiences will also be treated with the same prompt attention to detail. ) . The Financial junkAfter Kevin and his team made sure I was happy with the car, it was on to finance. After waiting about 15 minutes and consuming 2 free dixie cups of coffee ( PS. Please get bigger coffee cups )I met with Jeff in finance. This was also a very pleasant experience, I think I was probably in and out in 10 or 15 minutes. Jeff took the time to make sure I understood what I was signing,but did not try to beat me about the head and next with extra warranty coverage, paint protective sealant or any other snake oil that sometimes get's vomited all over you by greedy finance managers. ( fyi.. if you didn't know they get paid bonus money for all of those things they sell you, thats why they do it). So I was very pleased when we didn't have to play that game.In summary,First and foremost I very much enjoy my new commuter car. My sales experience was great, The price was extremely fair and the attention I got from beginning to end has been perfect. I am extremely pleased that Kevin was my point of contact . It was a very straight forward experience, which is exactly what it should be. It doesn't have to be a battle, in fact it shouldn't be. You need a car, they need to sell a car. Seems like a perfect match. Treat the people you are dealing with, with respect and I am sure you will be extremely pleased with the outcome. I know I was.
tracymia
Sep 4, 2014
This is my first time to own a Toyota Sienna. Kevin was a sale person there that helped me with new Van. He was so professional and honest person. Previously, I wasn't a Toyota fan but now I am. The Toyota Town of Stockton's staffs are friendly and professionalism. Thank you to Asif Mahmood, a finance man, he is wonderful and helpful too. I had been at different Toyota places, but Toyota Town of Stockton is the best. I definitely go back and get another car for my spouse and will refer my family and friends to come here. I highly recommend this wonderful dealership.
davalos209
Sep 3, 2014
Best experience ever! Everyone was so friendly and helpful, No pressure at all, We told them what we wanted and what we could afford and they made it happen. I highly recommend this wonderful dealership. Thank You Stockton Toyota Town!
getsome1108
Sep 3, 2014
I can't begin to say how wonderful the entire staff was. Now especially to "randy" our salesman and to our finance manager Ahmed you treated me with respect and got me into my very first new car. My 2014.5 Toyota Camry se is so awesome and couldn't ask for anything more . THANK YOU FROM THE BOTTOM OF MY HEART
haverty99
Sep 2, 2014
I submitted a request for some information and was pleasantly surprised to be contacted back in very quick fashion with exactly the information I was looking for, and through my preferred method of contact. I worked with Shaan on the deal at the dealership and he even made himself available to deliver the new truck to my home after I purchased it. Shaan was not only knowledgeable about their products, but also many other brands, which gave me the feel I was working with a real "car" guy and not just a salesman. It was probably the quickest, and certainly the most pleasant vehicle buying experience I've had. The dealership is under reconstruction, but don't mind the mess. There are good deals and good people there.
Syl100
Aug 31, 2014
It really is very satisfying experience of buying a car with no hassle at all . They always find a remedy to get you drive the car that you wanted!
psndirect
Aug 31, 2014
Randy went out of his way to keep in contact and let us know what was going on during the wait. He greeted us immediately and was very helpful in what we were looking for. That even gave us a full tank of gas without having to ask Great PR.
elton.lamaster
Aug 30, 2014
Sales crew were very helpful and knowledgeable about the car that I wanted. The only potentially negative issue would be that I was promised a tank of gas from the service dept. but I believe they just forgot and I live an hour + from the dealership, so it really wasn't a big deal. Again, Enrique was never pushy, always friendly and was there for us even after the sale. If I buy another Toyota, I will definitely look up Enrique! By the way, we love our FJ!
shirley.a.warren.7
Aug 28, 2014
Kevin Hamlin, was a very professional person, I was very comfortable with him. He talked to me, and took his time with me. I know that with my credit history Kevin worked very hard for me, and I would recommend him to anyone to see him if they are looking for a car..... A very good person
ChrisAri 14
Aug 28, 2014
Adam Baza and Toyota town were amazing. Very helpful people there. We purchased a 2014 Avalon hybrid and we are very satisfied. I highly recommend Stockton Toyota.
ntorres3
Aug 26, 2014
This was our first time here and we had a wonderful experience Adam was very helpful and pleasant.I would recommend it to my family and friends any day.
Hunt4life1024
Aug 26, 2014
My experience with stockton Toyota was better then ever. Great price and great experiance. If you want to buy a Toyota, go see Adam Baza and Victor Rivera
jlehnick
Aug 26, 2014
I purchased a new 4Runner for Zamora Toyota in Merced 11 years ago and had a great experience. I reached out to Adam at Toyota Town (also a Zamora dealership) and purchased another 4Runner. I had no idea the dealerships were under the same corporate but I remembered how well I was treated back then and found the treatment at Toyota Town to be nothing short of a great experience. Adam Baza was my sales person and one of the most professional and consciences persons I've met in the dealer industry. I appreciated how he listened to my needs and went above and beyond to meet my expectations.
felix1990
Aug 25, 2014
Andrew Lopez was so helpful in helping us find our first new car, He was very friendly, honest, and hands on. We went to so many dealers, and no other place gave us the same great experience that Andrew did. He answered all of our questions and gave us all the information we needed. Now we know if we need another new car we know where to go. We for sure will be recommending him to people.
mack11
Aug 24, 2014
I was in serious need of a car after my old car quit on me. After being turned down by places like paul blanco, toyota town helped me get back on the road. Andrew was friendly, honest, and helpful I left the lot with a car Im happy with. Keep up the good work!
hmanavi
Aug 24, 2014
We drove all the way from the Bay Area to Stockton to work with the folks in this dealership, it all started with the internet quote, they gave me a fair price on a Toyota Highlander (no higher price mumbo jumbo like other dealers). The information provided was accurate and right on !. They worked with the budget me and my wife had in plan, completely understood our budget needs and car requirements, send us the details of the car helped us understand the features of the car. Overall very good experience they made us happy. Totally worth the drive from Bay Area. The dealer in Bay Area were too arrogant and fishy. I totally will give this dealership a chance to meet your car buying needs. Go see Adam Baza he will get the best deal.
Kathie Xiong
Aug 23, 2014
Kevin was so helpful. He was friendly and very comfortable to talk. And above all made me feel welcome. He was very accommodating. He held onto his word and I really appreciate it. It was such a great first time experience for me and I am glad I choose Toyota Town of Stockton. So if you ever want to go the extra mile, Kevin is willing to meet your needs. Highly recommend it!
Angelicaleob
Aug 20, 2014
Adam Baza is such a great guy. I called a night before requesting a pick up from Manteca. I wanted to purchase a Camry. He said he would pick us up. Work out numbers on the phone and by I was beyond happy. I reccomend Adam to anybody looking to buy a car. He knew exactly what I wanted, just talking to him for 5 mins. Please go to Adam Baza!!
Sunshine Farms
Aug 2, 2014
The buying experience I had with Kevin Hamlin and his team was outstanding. We communicated via email, text and eventually phone as the deal materialized. Kevin was honest, friendly and efficient. He had the Prius V I wanted and gave me a great price without any haggling or wasting any time. After agreeing on the price, I drove an hour from my residence and picked up the new car. Upon arriving we met a member of his team, Suzy, and she made the buying experience non-stressful, quick and easy. No one played any games or switched around numbers. Kevin held to his word and I really appreciate that. The whole car buying experience was pleasant and I would definitely return. Referrals are in order and have already begun.
nlei230
Jul 27, 2014
What an amazing experience. Adam B. was such a pleasure to work with. No games, he made this transaction so easy, it was worth the 1 1/2 drive. Will definitely buy from him again and he will get lots of referrals!
moreno1902
Jul 6, 2014
Was an amazing experience, my wife and I we are very happy with Ashley de la rosa, shes amazing "(she's the best) she help us a lot also she explain to us every little detail; she's patience and friendly thank you so much Ashley... and thanks to Ahmed alizoi too, he's the bomb he is so helpful
Hamachi
Jul 1, 2014
Kevin was very, very easy to deal with and was very eager to try and make my wife and I happy. He went over and above what I would expect from a salesman at a car dealership. We ended up purchasing a vehicle from him and would recommend him to anyone thinking of buying a car, especially a Toyota. Toyota Town is lucky to have a person like him.
3colorflag
Jun 26, 2014
I bought my Prius from Kevin Hamlin and am extremely glad I did...he is simply a very honest and knowledgeable sales manager to do business with. I have bought over 10 new cars in 35 years, and this is the first time I have had a great experience at a car dealership...!!Thank You Kevin ! and thank You, Toyota Town of Stockton ! for a great deal...!!Neel Singha,Lodi ,Ca.
Sharra
Jun 23, 2014
We worked with Kevin, Director of Internet Sales, and were so pleased with the experience. He was efficient, helpful, friendly and honest. We felt like we were getting straight answers for the first time on how to find a difficult to find car. He helped us when no one else could! Go see Kevin at Toyota Town!
sharra
Jun 23, 2014
We were in the market for a difficult to find car and were getting the run around from other dealers. Kevin, Director of Internet Sales at Toyota Town gave us our first clear understanding of the process and actually helped us get a car! He was hard working, efficient, honest and helpful. Go see Kevin at Toyota Town!
jiminfresno
May 10, 2014
I had the very good fortune of contacting Kevin Hamlin of Toyota Town of Stockton to inquire about a price for a 2014 Highlander LTD. I usually buy cars through the internet salesperson and I usually have done my homework. I had already had gotten the True Car price and the Consumer Reports dealer cost after the dealer holdback on a New Highlander Limited FWD. I live in Fresno, so I contacted the dealers in Fresno who were selling at sticker and knew from True Car and Consumer reports that these cars were in short supply and the dealers were not coming off sticker much. So I emailed Toyota town of Stockton, among other dealers relating to the Highlander I was inquiring about. Kevin Hamlin wrote back that he didn't have the specific FWD Highlander Limited that I was inquiring about, but he did have a Highlander Limited Platinum AWD. This is the top of the line Highlander that had AWD, the Technology package, with the frontal collision, lane departure,and radar cruise control and Panoramic moonroof on a Predawn Grey with Almond Leather Interior. This car's MSRP was $4,000 more than the Highlander I was looking to buy. The next thing I know is that he sent me the MSRP and the Dealers Invoice cost and said he could give it to me for only $1300 more than I had offered on FWD Limited did not have the technology safety features, panoramic moonroof and his was AWD. I was taken back. So I thought I would check Longo Toyota in El Monte they are the largest Toyota Dealer in the United States and usually have great deals. There internet manager said they would not match that price and there had to be something wrong. I contacted a friend who was a Toyota salesperson at a dealership in the valley that didn't have any Limited's and he checked the VIN # said Toyota of Stockton had one arriving as Kevin had said. He told me if he really gives it to you at that Price Buy it. He said they had one coming in but there was no way they could sell it at the price Kevin had offered. A week Later Kevin called and said the Highlander had arrived and I went to pick it up and he had it all prepped. It was very nice to deal with a gentleman that was a man of his word, neither True Car.com or Consumer reports shows a price lower than I have paid though prices are declining. Toyota Town of Stockton and Kevin Hamlin made this a very professional and simple business transaction. If you are in the market to buy a new Toyota, the due diligence test is to inquire about a price from Kevin Hamlin of Toyota of Stockton before you proceed in buying a car. I am very appreciative of the price and the ease of this transaction.
ToyotaFan
May 6, 2014
Jeff Renwick and Kevin Hamlin turned what is usually a horrible experience into a great one. They were they not pushy and they were very knowledable. Their customer service was great and they answered every question I had (and several times). I highly recommend purchasing a car from Toyota Town of Stockton! I love my Prius!!!
Priusforlife
May 6, 2014
Buying and looking for a car is usually an awful experience. Fortunatley, the salesman, Kevin Hamlin, and the finance manager, Jeff Renwick, at Toyota Town made it incredibly easy. They weren't pushy, they had all the information I needed and they put me at ease. This was the best car buying experience I've ever had. I highly recommend Toyota Town of Stockton and these two gentleman.
Gienette209
May 4, 2014
Me and my husband was looking around for few weeks to see which car I would buy and we went to Honda, Nissan, Toyota, Dodge, Ford dealership and I was debating on Honda Accord or Toyota Camry. I went back to Honda dealership to look at the Honda Accord again and I was approached by one of the sales person and was not to friendly. I told him I was still thinking about which car to buy then he gave his card and said to let him know when I'm ready. That right then I was not to pleased about what he did. So me and my husband decided to eat in Sacramento and after I told him to go to Toyota town in Sacramento, so I thought we were driving there but then my husband just passed it and he said just go to Stockton Toyota and as soon as we got there I got off the car and right away Suzy Negrete asked if we needle help and I told her I wanted to see the Toyota Camry and that I was a Costco member and right away she said she's the right person to talk too because she was one of the person handling Costco member. And she went straight to the point and very friendly and professional and showed the priced and warranty they have I was very pleased so I decided to buy the car. Thank you Suzy for a great experience and I told all my co workers and friends about the excellent experience we had.
Unhappy
Apr 30, 2014
Saw a newly listed car on Cars.com and I went to dealership to test drive. They said it wasn't ready. It was undergoing inspection. They took down my name and said they would have it ready within a few days and they would call me. When they didn't call, I called them to find out when it was ready. Still in for inspection they said. Okay, call me. Meanwhile, they kept trying to sell me other cars. Just got a call saying the car was sold to someone else. Never buying a car from Toyota Town.
UrielAza
Mar 28, 2014
We had a pleasant time and very grateful for the customer service we received. We will definitely recommend Toyota to anyone who is looking forward in buying a car. Also, because of great customer service, our family as well, is looking forward to buying another car in the near future!
Jdnsacramento
Mar 25, 2014
Just purchased a new Tundra from Toyota Town. I sent emails to various dealers in the area, Kevin was the only one that came back with a reasonable offer. Had some specifi options that I wanted, he found a vehicle to meet my needs and had it ready when I arrived. He gave us a very reasonable offer on our trade-in as well. Throughout the entire process I felt that Kevin was being honest and treated us with respect, no hard sales push, which was a welcome relief. Best car buying experience I've ever had. We also worked with Asif in finance. He made that process go smoothly as well, no hard sales, just offered some services he thought we might like. I would recommend both of them, as well as Toyota Town, for anyone in the market for a new Toyota/Scion vehicle.
NiUKonSka
Mar 22, 2014
This is the fourth car I bought from Kevin in the last four years. He is a consummate professional. My wife, who first went to a family member at Imperial Toyota, was given the run-around by this family member. I immediately called Kevin who took care of us. He took us in to his office and in one-hour we signed the paperwork. It should be noted that Kevin is the internet sales manager. Although some correspondence is done online via emails, Kevin met me each time and was always true to his word.
katarina1946
Mar 18, 2014
My husband communicated back & forth over a two-week period via e-mail with Kevin Hamlin at Toyota Town of Stockton. We'd been looking at & pricing cars for about a month, & the price he offered us for the car we wanted (a 2014 Avalon Hybrid) was lower than all other dealers we'd visited online & in person while looking for the exact same vehicle. He was surprisingly easy to deal with---no haggling at all over small details (or large ones, either). THE PRICE HE QUOTED WAS THE PRICE WE GOT. He was willing to search for the color of the car we wanted with the interior that we liked, & he found the car in about a week. It was obvious from the beginning that he was completely knowledgeable about the car we wanted, the dealership he works for, & that he had the authority to make decisions without continually running into another room to ask someone higher up for permission to make a deal. He seemed to be a devoted family man, and a person who has integrity in his personal life most likely carries that same integrity into his business life as well. We have no doubt that Kevin Hamlin is such a man. It was a distinct pleasure doing business with him and Toyota Town of Stockton.
michaelpreyer
Mar 14, 2014
My wife and I purchased a 2014 Toyota Camry from Toyota Town of Stockton on March 7, 2014. We received great customer service for Kevin Hamlin. He walk us through all the options the Camry had. He made sure we had a understanding of what we were getting. Kevin never tried to talk us into something we did not like or unwanted options. we were treated with respect. We were taken on many test drives until we found the car we wanted. Kevin was able to negotiate a great price for us. He also made sure are car was washed and full of gas before we took it home. (a big plus) This is the second car we purchased from Toyota Town.Thanks again Kevin.
LuvMyDoxies
Mar 4, 2014
We have always been treated with respect and dignity in all of our dealings with Toyota Town. We have been clients since the mid 1980's; purchasing all of our vehicles from them and hope to continue this relationship going forward. Looking for a vehicle online, we received a call from Kevin Hamlin, Internet Sales Director.We made arrangements to meet with him the following day. Kevin asked several questions of my husband when he called and had a vehicle waiting for us to see and test drive when we arrived. We truly appreciated his friendly demeanor and kind, respectful treatment. I, especially, am appreciative of the consideration and kindness shown to my husband, who is ill. Kevin treated us with respect and patience, even when I was asking one of my many uninformed questions. Even though I did extensive research on the Internet, I am still very much a novice when it comes to purchasing a vehicle. This gentleman has the patience of a saint! Kevin had an accurate knowledge of our wants v. our needs, and he did not try to pressure us into a more expensive vehicle; nor did he try to pressure us into purchasing the vehicle he presented for our consideration.As I said previously, we have done business with Toyota Town since the mid-1980's, when we purchased our SR5 truck. Although all of our experiences with Toyota Town have been pleasant, this was, by far, the most pleasant experience we have ever had purchasing a vehicle; everything was explained to us, every question answered no matter how inconsequential or trivial, it may have seemed to a professional. Yes! We did purchase the 2013 RAV4 LE Kevin had waiting for us, which takes us to the Finance Department, where we were introduced to Aaron, who completed the sales process for us; another very kind, pleasant and considerate individual. When you get to the Finance Officer, you're heart can sometimes skip a beat, as you begin wondering all over again - Am I getting a good deal? Do I really know what I'm doing? What am I doing here? What a great team of professionals! Aaron presented a pleasant, no pressure demeanor making us feel at ease, as we completed signing ALL the paperwork. Again, what a pleasant experience!By now, we had taken up four hours of their very valuable time, which leads me to one last thing, my husband had an appointment and was unable to drive our other vehicle home. No problem! Aaron reached out to have someone drive our new RAV4 home. We were aware this was a last minute hardship, but with a smile Kevin helped to facilitate the arrangements. I apologize for not remembering the names of the two gentlemen who assisted us, but both were pleasant, caring and, again, very kind, pleasant and considerate. Of course this accommodation meant one gentleman followed me as I dropped my husband off for his appointment, while the other gentleman waited at our home for us to arrive.I know there are other dealerships and many other vehicles from which to choose (in fact, we considered others), but in the end we went back to Toyota Town and have no regrets! Toyota Town knew how to treat its clients in the mid-1980's and, if possible, they treat their clients even better today. Gentleman, please be glad my husband had an appointment, as you put us in such a comfort zone, it was as though we were having a conversation with old friends AND we might still be sitting in your officesHow does one say thank you to ALL who made our experience so enjoyable, stress-free, and treated us both, especially my husband, with so much kindness and respect other than to just say thank you? Thank you!
Ramunoz
Feb 10, 2014
I worked with Adam Baza when buying my 2013 Scion iQ. He offered great communication and took initiative in making certain all my questions were answered and responded to emails in a timely manner. I am new to purchasing vehicles and he made the experience both easy and enjoyable. There was no strong arming or hidden agendas on his part, he is nothing like what you'd expect given the horror stories of car salesmen out there. I also worked with Jeff in the finance department. He was great to work with was was very thorough and personable. I highly recommend this dealership and have told a few friends about this dealership and will continue to do so. Richard Munoz
Carpy
Sep 8, 2013
Suzie, Internet sales manager did a great job of selling/leasing our extended family 7 cars/trucks in one weekend. She found the vehicles we wanted with the features and colors desired. Some vehicles were leased and some sold based on the budget each person had. Some vehicles had to be acquired from other dealers. Suzie was professional throughout the long Labor Day weekend. These deals were done over a period of 4 days. Adam Baza was also very helpful as well as several of the people in finance. I have been dealing with Toyota town of Stockton for over ten years and have been consistently impressed with both its sales and service staff.
fredrisso
Sep 6, 2013
We are very pleasedwith the service and explanation of the car we purchased. We hope our Toyota will work out well for us but the people at the Dealership were great
Trish60
Aug 19, 2013
The reason why I gave Toyota Town all fives is because of Mario Caballero. Car salespersons have the reputation of being dishonest and less than honorable in their dealings with the consumer. Mario is different. He is bringing back integrity to the profession. From start to finish he was easy to work with, humble, honest, and sincere. This is the kind of guy you would want as a friend. Go to Toyota Town and ask for Mario!
RalphSchubert
Jul 30, 2013
I was very pleased with the amount of time that they spent with me during my purchase of a new Avalon. It continued when I picked it up. They went through all of the features of the car and set up many of the protocols. This is a quality organization, dedicated to achieving customer satisfaction.
RockinRog
Jun 12, 2013
We just purchased a 2013 Blizzard Pearl Toyota V-6 Venza XLE on May 30, 2013 from Toyota Town of Stockton, California. We have to commend Kevin Hamlin for giving us one of our best, easiest, courteous & most pleasant car buying experiences. We want to recommend Kevin Hamlin from Toyota Town of Stockton for a wonderful, personable vehicle purchasing experience. My wife and I had been looking to purchase a Toyota Venza. We went to check the Venzas out and test drive one. We really liked the spaciousness, drivability and accessory options in the Venza XLE, but we found out the color white was not available, it was a special order. None of the Venzas on the lot had the color, interior or accessories my wife wanted, and she was not going to be pressured into buying something she did not want. We also wanted the Costco price. She realized she was going to have to order a Venza to get all her options. I helped her research on the internet. I found the Kelly blue book website where she could put all the options & accessories she wanted on the Toyota Venza and ask for a quote from 3 dealerships. Before she could even print out the information, Kevin Hamlin from Toyota Town of Stockton called us. He was very polite in asking her exactly what options she was looking for in the Toyota Venza she wanted to purchase. He was patient and thorough in listening to her request for the Venza XLE, V-6, FWD, exterior color, interior color & accessories she wanted on the new vehicle. He confirmed all the information and within an hour was calling us back to say he found one. He set up an appointment with us to discuss all the details and price. He actually wanted us to go over what information we found in our research on the Toyota Venza, as we wanted the Costco price. There was no pressure to purchase something we did not want. We negotiated a great price, hassle free. All we had to do was wait for the vehicle to arrive to the dealership. When our Venza arrived at the Stockton Toyota Dealership, Kevin called us to let us know. He had ordered all our accessory parts and gave us updates on when the vehicle would be ready for pick-up. On the day it was ready Kevin went over all the vehicle and accessories with us to confirm everything to our satisfaction. Our 2013 Blizzard Pearl Toyota Venza XLE V-6 was worth the wait. If you know exactly what you are looking for in a Toyota vehicle and want a wonderful vehicle purchasing experience with someone who listens to your needs, call or go to Toyota Town of Stockton, California and ask for Kevin Hamlin.
pax
Mar 2, 2013
After searching through thousands of used cars, I found one at Toyota Town. The staff was helpful in all areas, and I was satisfied with my purchase.
Tjtx8xt
Jan 31, 2013
Ive always gotten my service here since 2004 when i got my LE corolla.. For like $14,000...i was getting my car serviced when i traded My LE for a Sports Corolla a year later .. Was able to get $11,900 back for my LE and put into the new corolla...service was awesome.. Everybody has been nothing but polite and helpful in Parts And Service Everyone knows dealers are more pricey than your average so called mechanics out there. But ive come to trust this place so much, they are willing to work with me in getting my car maintained even when i have money issues. They would tell me what really needs to be done and what can wait and what not. Ive never had a problem in my car. I know i can trust them in taking care of my car so that it will last longer with great care and maintenance. 2005 and ive got like nearly 200,000 miles on it. And im still coming here.. I dont make much money at all, but im still able to work with the guys here.. I tell em what i need and want for my car and they know why i keep coming back..
srbagnasco
Jan 1, 2013
This is the second time that we have bought a car at this dealership and had an excellent experience. My husband bought a used Toyota Highlander in 2009. I bought a 2013 Highlander SE last week through the Costco Auto Program. I was referred to Adam, who does internet sales. He was great. He called me right away and answered all of my questions without making me feel pressured. I called all of the Toyota dealerships in the area and the Stockton Toyota Town was the cheapest for this car. I was so happy that they had my color in stock and the exact car that I wanted. He did do some research to help me find a white one but I didn't want to pay more for the color so I got silver. 0% financing and no payment for 90 days sealed the deal for me. I planned to wait until October to buy a new car but Adam made it too easy so we went for it. I lOVEEE my new car.
spencem44
Dec 29, 2012
Helen and I found Louis to be completely competent, friendly, well-informed regarding the vehicle we were interested in (Prius) and a great help in selecting the model we ended up purchasing. Following the sale, he continued to be of great assistance providing a missing users manual and helping me set up the Entune service with my iPhone so that bluetooth calls and music were accessible. I would recommend him to anyone interested in purchasing a new or used vehicle from your dealership. In fact, I would score him with all "10"s on this survey if that were possible.
lindoworld05
Oct 24, 2012
Kevin and his team had the car, style, make with accessories delivered to the dealership. Once there the experience I had purchasing the car was bar none the best. I was never pressured, Kevin was always professional and he really defied every stereo-type that I had about car salesmen. I would definitely go back to Kevin for my next purchase and would recommend any person looking for a new or used Toyota to do the same. I love my new Prius C Hybrid!
cjcorcoran1
Oct 8, 2012
We usually hate vehicle shopping so this has a fairy tale ending. We knew what we wanted and researched prices online. When we clicked on the Internet sales for other dealers, they wouldn't proceed without a phone number, but Kevin emailed us right away and worked with us that way straight through, which was our preference. He found a better vehicle than we had in mind for a better price than we expected and no monkey business. We came in with our own financing, but Jeff in loans found us as good a rate at the closing without the extra fee. We were in and out in two hours. This was the smoothest experience we have had with a new vehicle experience. Kudos to all who made it happen!P.S. A different dealership we had tried had four different people calling us on the phone instead of working with us by email--just what we did not want to happen! They started out saying they couldn't give us what we wanted and trying to talk us into something else. Then, two days later, after we came home from Stockton happy, there was a phone message from a manager saying they thought they could match our needs...Just why we usually hate vehicle shopping.
Prospective Car Buyer
Oct 6, 2012
Car was advertised as an SE. I had four phone conversations with a dealer over the course of the day about this specific model. Once I finally drove the 70 miles to the dealership I was informed it was a base model but has "some SE features." Waste of my time.
nspencer50
Jan 2, 2012
Before coming to the dealer I did my own intial research on the internet of the likely cause of the problem I was experiencing with my Prius. It turns out that it was symptomatic of an inverter pump failure on the Prius. Previous years of the Prius had this item recalled and replaced without charge. However, my vehicle is a 2008 which is one year outside of the recall which included 2007 at the latest. I called the Toyota service hotline to get more details, and they confirmed that the recall would not be honored for the 2008 model unless at a later date the number of failures of the inverter pump required them to do so. After calling around to three dealers, Rick at Toyotatown offered to replace it for free anyway, if it was indeed the problem. I brought it in, was provided top notch customer service, and after it was confirmed that it was the inverter pump, was able to leave without paying anything and was even offered a coupon to get the car washed because it was raining on the day of the service. I have never received such service at this level of excellence from any dealer in the past. I believe that they have likely run into the inverter pump problem enough in the past and were preemptively solving the problem rather than put a customer through a delayed recall process. Such an approach is in the customer's best interest and should be to their credit.
Suz Chinchiolo
Dec 26, 2011
I have always been able to quickly get my car in for service. Toyota Town has always completed the service work in a prompt manner. The limited amount of needed service has always been explained fully. It has been nice working with such a friendly group of service professionals. I plan to buy another car from Toyota Town soon. I will not hesitate to use the service department.
pbeary
Nov 18, 2011
Prius brought for recall and they found timing sealants leaking which needed to be repaired, would have caused major problems if wasn't caught and repaired in time.
MrsGTLegal
Nov 12, 2011
You know, I was just telling my friend yesterday, that this dealership is amazing. I joked about the fact that it is almost spooky how helpful, happy and courteous everyone is. I say spooky because it is almost like everyone is TOO nice and TOO helpful. It is almost to the point of being suspicious. (LOL) I have been going there for each 5000 mile service, and I am now at 60,000, so have had ample opportunity to observe. I am struck by the fact that they have the same personell consistantly working the service department. They all seem to like each other and cover for each other to perform the highest level of customer service. I like the consitancy in personell and it give me the feeling that I can trust the dealership. It may sound corney but the atmosphere there almost feels like a family. Everyone seems to have such positive energy and they project a professional image. Their customer service department treats me like I am "someone special" each time I am there. Because I feel I can trust the dealership, my next car will be purchased from them if at all possible and I will continue to have my car serviced by them. I don't even care if it costs a little more because I trust them. Also, the fact that I can sit and do work and access the internet while I wait also is very helpful for a busy working professional, so this is another thing they are also doing right. My only negative comment is that I got a little "cold" while waiting...I was in the showroom and it was a little "breezy" in there for some reason. I anm a picky consumer. If I thought they were doing something incorrect, I would tell you (and them) in a heartbeat. I don't pull punches with critsim or praise. I have to tell you, these people are doing something right! In fact, theseguys should be a training facility for other customer service oriented businesses. I can't beleive i just said all that. But I meant it. GOOD JOB TOYOTA TOWN OF STOCKTON!
naovang10
Oct 24, 2011
Mike service me very well. Everything he did was in excellence. For that, I appreciate it very much. The only thing that bugged me was simply the car wash. Mike had informed me that you gave a free car wash at the end of the servicing my car. However, it didn't look anything like when I first bought my car. I mean, just the way how it was washed when I first bought my car was excellent. I didn't feel it was that great of a car wash. I mean, I'm not expecting a super deep shining clean, but it felt like it was just a spray down.
Arcovio
Sep 16, 2011
I have owned and driven Toyota Vehicles for 30 years.Of all the dealerships and service departments, ToyotaTown in Stockton is one of the best. Mark in servicehas been top notch, professional and always courteous.I look forward to many more years of business withToyota Town.
bfornell
Nov 5, 2010
I had been looking for a small truck for a while. When I checked with Toyota Town they were frendly and attentive, and were sincerely interested in what I wanted and in making me happy, all in a comfortable setting without any pressure. We found a great truck that fit my needs, and we easly arrived at a fair price. A win win situation for all involved. By the way I am very happy with my new truck. Thanks Tom.
Grandpa Coffee
Oct 30, 2010
I have had my car serviced many times over the past 40 years. Toyota has always been good at servicing at a fair price. But, Toyota Town set a new bench mark for the Customer Service end of this deal. From the moment we arrived to the time we left (with a washed car thank you) the staff could not do enough to make your stay a good one. They are a top notch team, with excellent knowledge and a smile to boot. As someone once said, " I'llll be back".
swinter
Jun 7, 2010
I was looking for either a 2011 Camry LE or a 2010-11 Toyota Camry Hybrid. My Camry had been totaled in an accident so I needed a car. I looked at Hyundai's, Altima Hybrid, and Ford Fusion Hybrid. I was tired of Silver and really liked the color as I had seen it in an 2010 Camry LE. I spent hours researching on the computer, test drove some models, and drove down to see the car. I was flustered the first afternoon as was too tired; but said I would make up my mind that evening and call in the morning. I did call, made an offer, and it was accepted. My friend went with me and after all the paperwork that has to be filled out, I drove home in my Camry Hybrid. Sammy Baig, the salesman, was very,very helpful, polite and nice to deal with. Everyone there went out of their way to make my experience as positive as possibe.Sandra
good
Jun 2, 2010
Knew exactly what I wanted, got several quotes and Sammy, in internet sales, had the best price. The final actual "out the door price" was a few dollars less than he had quoted. A great surprise since I was from out of the area and worried that the price might change for the worse once I got there.
What’s more, Toyota Town of Stockton of Stockton has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Toyota Town of Stockton. Check out the listings today to find the right car for yourself. Toyota Town of Stockton is definitely the best place to buy used cars online.