Tindol Ford reviews

Chrisman398

Jun 12, 2016

Ok I got sold a lemon. These guys played my wife. I got a 30000 dollar used Volvo four or five things broken in car after being told by Scott and several other tindol xxxxxxxx it's my problem. My advice don't buy from this stealership.

RoushPower

Jun 3, 2016

I can't say enough good things about the team at Tindol and in the "Roush House". They are extremely honest folks who genuinely care about you getting the vehicle you are looking for at the best price. I found several other dealerships that make similar claims but only Tindol backed it up 100%. Lyle and Tito are extremely knowledgeable about their products and did a fantastic job with both the deal on the car and the orientation with the car and its features. They took the time and gave 100% of their focus and attention to me as the customer the entire time I was with them. Worked with David Montgomery in finance and he was extremely friendly, fast and efficient, very pleasant process. Highly recommend Tindol!

HappyFusionOwner

Jun 1, 2016

I recently purchased a 2015 Ford Fusion SE from Tindol Ford in Gastonia. I feel that I got a great car for a great price, not to mention the outstanding service. James Slaga, my salesman, was extremely knowledgeable about his product and was a genuine pleasure to deal with. The finance guy, Anthony Metzelaars, was also a pleasure to deal with. An all around fabulous experience. Thank you all!

cat equipment man

May 29, 2016

My first visit to Tindol I spoke with Dave Byerly and when I came back several days later Dave was not in and I met Mike Brown. Mike was quick to find the vehicle I wanted in his inventory. I told him where I had been offered the similar truck at another dealer and he worked to get the deal that I was satisfied with.. He was direct and to the point and worked hard to get the best finance rate for me. He went over the truck features and did a good job on the SYNC system. The finance manager was also very professional and I would recommend Tindol Ford and these guys to my friends and colleagues.Greg

Ashby Skinnell

May 28, 2016

I was rear ended on a Sunday took my car to Tindol Ford for an estimate, was looking around and saw this Ruby Red Exployer. Almost idential to my damaged vehicle so ended up trading. Had a great salesman.

Bill & Betty

May 27, 2016

After losing our beloved Ford Taurus in an accident, we looked once more to Gordon Haygood for help in replacing our car. He was extremely helpful in introducing us to the Subaru line and we chose the 20l6 Subaru Crosstrek and are loving it. Thanks, Gordon, for another great experience!

Mikec49nc

May 27, 2016

The sales that was very courteous, knowledgeable and did the best job at making the buying experience a great one. Rocky did a great job of making the sale go easy and timely

cotton

May 26, 2016

I had looked for 9 mnths and was always willing to go through the trouble of figuring price and payment on at least 6 truck till I found the one I wanted

rubysue

May 23, 2016

I found the staff at Earl Tindol body shop to be professional and courteous. Even though the repair took longer than I would have liked, that had to do with the availability of parts from Subaru. Once the parts were available, the repairs were accomplished in good time, and I was given phone updates several times a week. I truly appreciated the attention I received from Michelle. She was very gracious and kept me informed.Once I got my automobile back, I have found that it rides like new, and it looks like new. There is no evidence that it was in an accident. This body shop does excellent work, and I would have no reservations in recommending you to anyone in need of body work. Thanks!

CarlyR

May 21, 2016

Susan Howell was so great to work with. She made this experience the smoothest,easiest, most pleasant buying experience we have ever had- honestly. We would definitely recommend her and this dealership. We drove 2 1/2 hours to get there and it was so worth it. The vehicle was just as was pictured and described and we love it. Thank you so much Susan and Tindol Ford!!

Happy Customer

May 21, 2016

We had wonderful customer care. We had a time issue and with the recall of the steering part we didn't think we could get the car in enough time before we had to go out if town. Doran went above and beyond to make this happen!

Martha

May 20, 2016

Amanda in Service department is always great to work with! She always makes the visit as easy on the customer as possible. Keep up the good work!

Luv Fords

May 14, 2016

This is the only place I will ever deal with again to buy my vehicles. We had been to a dealership closer to home and was treated very poorly when we did not like the salesperson's offer and payment. The next day I looked for reviews for Ford companies, and Tindol Ford had great ratings. We went to Tindol dealership that evening. We was treated with respect and friendliness. The salesperson Mike Brown, was awesome. After being treated poorly at the other dealership, and then coming to Tindol, was unbelievable. We left that evening with a Ford F150 XLT and a payment lower than anticipated. Mike Brown was our hero as well as the finance officer. And a big shout out to Mr. Sturgis for talking to me about mustangs and inviting us to some mustang outings. This place should be rated A++++

G. Russell

May 13, 2016

I was shopping for a late model used Escape for my mother to drive. The salesperson worked with me well to let me take the car to my mechanic and negotiate the particulars of the deal on my mother's behalf. I have had good experiences with Tindol Ford before in sales and service and I only buy Fords.

Beth in Belmont

May 11, 2016

Sales and finance people very welcoming, knowledgeable and friendly without being pushy. Seemed genuinely interested in making sure I got the vehicle I needed at a fair price.

LeeWatson

May 8, 2016

Very helpful and willing to work with me to ensure I got the vehicle I wanted. I had visited a competitor and received the impression that I was an inconvience to the sales man (no hassle sales is one thing but indifference is another). Not the case at Tyndol Ford. Everyone was warm and welcoming and were genuinely interested in making sure I got what I was looking for at a fair price.

Kevru

May 5, 2016

Great experience all around. Excellent price and no surprises. Paul was very knowledgable and a real pleasure to deal with. I will definitely recommend Tindol for in the future.

F150Cali

May 4, 2016

It was my first time using an internet sales person to purchase a car. Susan H. was extremely helpful in our email conversations. She actually responded very quickly to my emails compared to other dealers that took 2-3 days to respond to my inquire. In this day and age, we can be too busy to talk to people and email conversations are always a Plus. The internet staff provided me with all the information I needed as well as set up a time to meet at the dealership. At the dealership the staff made sure we had all the available cars we discussed in the email. They offered a competitive price on the F150 and provided me with a great trade in value. Doug from finance was also a great person to talk to. It was a drive from south charlotte but It was definitely worth it. Thank you Susan H. for making my first truck purchase a great experience

Parrottt

May 4, 2016

Was shopping for an F150 and found the best deal with Tindol. You might say their best sales man was the other dealer I shopped with. The Tindol deal could not be beat.

Ron Treadway

May 4, 2016

Mike Brown and his staff were excellent to deal with. Love my new truck and will send everyone I know to deal with them. Mike worked extra hard and came in on days off to help meet my needs. Awesome job

sissymustang

May 2, 2016

Great person to work with , will recommend to every one. Worked very hard to get us the best deal she could . Was very pleased with our experience.

American Vapes

May 1, 2016

You can tell from the minute you pull on to the lot that this is not your average car dealership. Everyone from the receptionist to the General Manager was very helpful and friendly.

mnolan49

Apr 29, 2016

They were very accommodating for a car that wasn't ready to be sold. It needed to be inspected and cleaned up, but I was leaving town the next day for 2 weeks. I was determined to not lose this car which matched my needs. I had already had another car sold the same day I had an appointment to test drive with a different dealership.Thanks to everyone involved for their time and helpfulness to make this happen. Car was ready for pick up by my son a few days later in pristine condition.

prison136

Apr 27, 2016

I have never picked out my own car. Rocky made the process wonderful for me. We shopped other dealerships and didn't like them. Very nice and patient with me. I was just picking it out and my boyfriend was doing the financing. I would recommend Tindol Ford. Thank you!

HappyCustomer

Apr 26, 2016

Internet sales is how I bought my truck. Stephanie and Susan were more than accommodating! They made my purchase easy and painless. My truck was delivered to me (nearly 900 miles from the dealership) and they picked up my trade in. Really all i had to do was make a phone call to my financial group and give them Stephanie's information, and Stephanie took it from there. Tindol ford is diffinately the best place I have ever purchased a vehicle,and beat every price I could find after a week of internet shopping!!!!! Stephanie and Susan are with out doubt professional and commited! I will be back again.Thanks ladies!!!David Dobbins

MIsty2

Apr 23, 2016

Saw a truck on Tindol's lot several times while driving. Decided to check it out for my spouse. That truck was not chosen. Dave Bireley pointed to the awesome truck parked right beside it. WOW! Perfect vehicle for a perfect husband. Contacted husband . Husband drove from out of state. Bingo- Hubby bought the truck. To Dave Bireley, Eddie Pittman, Chad, Sumner,and Financial officer we loved working with each of you. Thank you.

Laura

Apr 17, 2016

The service requested was performed quickly and thoroughly...everyone I came into contact with that day was very nice. I will return to Tindol Sunaru for all my service.

Johnschultz1989

Apr 16, 2016

Let's start first by complementing the visual aspect of the dealership. Seeing the top end of the market sitting there in front of you was very enticing. Preston Lane took his time with me and my family. Very personable guy. I will NEVER buy a car or truck from anyone else. "See you in a few weeks I hope" And I would recommend him to anyone. The manager, Summner, was so pleasant to deal with as well. I was glad he was involved in this process. It made it much less stressful. I will be back in a few weeks to look at a new truck for myself and I will not be dealing with anyone but these two guys. I hope they don't leave this dealership. They are a very good team! Customer care was 200%. I felt like I won and my wife is happy with her Explorer. That's what made me the happiest. My family is safe on the road in our new car and I have Tindol backing me. Thank you! Also getting a greeting from the owner was an unexpected pleasure. She's so wonderful! I'm so glad she has these two people working with her. Call this dealer, and choose Preston, he won't stop working for his customers, and that means more than anything in this industry.

1940

Apr 14, 2016

I bought an Explorer and am very happy with it. I think Tindol Ford is the only place to buy a car.Preston and Sumner was great to work with. They did more than any other dealership could haveoffered, Thank you for a great deal and being so GREAT..

Delois C Moore

Apr 14, 2016

I brought a Chevrolet at Tindol and I'm VERY HAPPY, with the fantastic customer service i received. Usually the dealers will keep you waiting and making promises they can't keep. With Tindol Ford, my salesman, Dave Bireley was very committed to my needs. All the staff that walked by greeted me and made me feel important. The process was fast. I"m very pleased with "THE BEST CAR BUYING" experience ever!!!!Delois Moore

disco kid

Apr 13, 2016

First time purchasing a brand new car off the showroom floor, Mike Brown in sales gave excellent service from the beginning to the end of sale.

Rocky Ford

Apr 13, 2016

Awesome is the least I could say . Mr. Moore and the rest of the staff were fantastic. wait was little and explanation of the car functions were great. These people actually took time with and cared for us. I have alot of friends that I will be telling about the service we received and if they need a vehicle Tindol Ford will be the place to go. The best experience in purchasing a car. Thanks, Rocky and Judy Ford

WandaW

Apr 13, 2016

Our experience was awesome. We really appreciate all the help we receive from our salesman Mikel Brown. He was a great help with finding us what we wanted and are very pleased with our car and the dealership in general. Wanda and Will Williams

gordon

Apr 12, 2016

I have to say the experience was a very comfortable atmosphere in which the associate really paid attention to the questions I ask and gave a answer that was real not just a bunch of hype.

gaylessonic

Apr 11, 2016

I purchased an ideal vehicle at a competing dealership reaching my sales requirements. I hope Tindol Ford will see the lost opportunity here in my sales business....the Ford website used by their competitor to secure my x-plan rates has a drop down box for choice of vehicles the customer wished to purchase. One included the Ford Focus electric the other choices included the Ford Focus SE their competitor used their extended knowledge to provide me rates that Tindol did not offer.

Yolande Cox

Apr 11, 2016

I can't say enough wonderful things about the Roush team at Tindol Ford Roush! These guys have been amazing from the first phone call to even after I left the dealership with my new purchase. They are down to earth, fair and honest with you. But most of all, they want to make sure that you are completely happy with your new purchase and will do what is necessary to ensure that. I look forward to seeing these guys again at Roush gatherings in the future. And how many people look forward to seeing their car salesman after the papers have been signed?! That alone should say a lot about the character of these guys. Great work gentleman!

Escape Artis

Apr 10, 2016

This was our second purchase from Tindol Ford. The first experience was a very good experience so we went back.... All the way from Abingdon, VA, 150 miles away. Everyone was very professional and helpful. We would definitely go back the next time we are shopping for a car.

CindyE

Apr 9, 2016

I came in because Susan took the time to personally email me after I inquired about a new vehicle. She was polite and very professional. She made my experience feel very personalized and special. Paul took over for Susan while she was busy. They were both very great. I met Chad, he introduced himself and made sure that we had everything we needed. Also, their finance officer was excellent. I would recommend them for any of your car buying needs!! They are fantastic!

Trey Adams

Apr 9, 2016

I had an excellent experience at tindol Ford Roush. From the beginning of the test drive to the end of the signing of papers everyone was very kind, courteous and pleasant to be around. When I came to the dealer I already knew that I wanted to purchase a new Roush. The sales manager greeted me properly as soon as he saw me looking at the car. He answered my questions and within a few minutes had the keys for me to take it out for a spin. I have never had that kind of customer experience with any other dealer. I am 42 years old and I have bought a lot of cars since I have been an adult. They do their best to be able to make the sale within your budget you come in with. I can't say enough good about them and will recommend them to everyone I speak to.

Tony

Apr 3, 2016

Susan Howell was the most friendly, professional sales person I've ever met. Truthful, honest and always had a smile on her face the whole time I was with her. She's a GREAT asset to Tindol Ford. Without a doubt ask for Susan if you're in the market to buy. FIVE STARS FROM ME!!!

Harris, Pam1223

Mar 29, 2016

I have to say that my experience with Earl Tindol Ford body shop was excellent! The repair had no issue at all and the people there were beyond nice. From the moment we dropped the car off until the day we picked it up I felt completely at ease, no worries at all. Thank you ETF for giving me such excellent service. I highly recommend them! Pam Harris

Phil1986

Mar 26, 2016

This was my first service appointment at Tindol Ford. I've never had a good experience elsewhere so I was expecting the same from Tindol. I was quite surprised when I arrived and was greeted by Robert Contreras. He treated me with respect and was extremely helpful in explaining every process of my repairs from start to finish. He was very prompt in responding to my emails and returning my phone call. I am so relieved to finally find a service advisor that treats me as a person and looks out for my best interest. I have definitely become a member for life! Thanks again Robert! Phil and Chase Ratchford

BigPapa

Mar 24, 2016

Susan Howell was my sales lady and she was very knowledgeable and friendly. I would recommend Tindol Ford for all your vehicle needs and ask for Susan she was great.

dmm3369

Mar 21, 2016

Susan Howell was great to work with! I would buy another car from her again! She is an asset to Tindol Ford! You can tell she enjoys what she does and she is honest. They also were fair with my vehicle trade in. Overall is was a easy process and I recommend this dealership.

melchris

Mar 19, 2016

I came in to get my NC inspection done on my Subaru. Amanda was so nice. She handled everything. I was out in less than 20 minutes!!

M.Dubec

Mar 17, 2016

I would like to thank Ronald Sumption our salesman who went out of his way to make my buying experience smooth and effortless. Ronald took time to answer all of my questions and got right to the point, even went as far as offering his text number after hours. Since I lived 400+ miles from the dealership, Ronald had all of my paperwork ready the moment I walked in the door at the dealership. Ronald was courteous, professional and worked out a great deal on my new 2016 F250. The truck looked amazing when My wife and I pulled up. They took the time to wash and detail the vehicle before our arrival. I also wanted to give a big thanks to Dan who worked out a deal on financing and warranty that we couldn't refuse. We will be buying our next Ford through Tindol for sure. Thanks to everyone there for such a great experience!

oldman

Mar 15, 2016

i called about a used truck i had seen on the internet. i specifically asked if it was a non smoker truck and was told yes. today after the truck sat in the sun all morning with the windows up i went out to leave for the day. when i opened the door the first thing i noticed was the horrible odor of tobacco smoke, i was lied to intentional or otherwise.i have had this truck (1) day.other than that it is a great truck and exactly what i had been searching for.the salesman, charles lawrence, was very nice and fair to deal with. i would recommend him to a friend.

cdblair

Mar 11, 2016

My husband bought his dream car from Tindol. Jodie Sexton was more like a friend than a salesman thru the process. He corresponded with my husband for months before he made a final decision on the car. We live a state away and Jody waited hours after closing for him to pick up the car. He went above and beyond for us and we couldn't be happier.

Dixon13

Mar 9, 2016

My Dad always takes my car into Tindol for all of my services and repairs. I always tell him I'm happy to do it, but he always insists. He tells me that all the staff are so friendly to him and that he enjoys talking to the other customers. My cars always runs like new. I have a 2014 Subaru Outback- so I never need much, but you guys treat him like he is your best customer and he loves it. THANK YOU for being such a great dealership and THANK YOU for being so nice to my Dad!

swalker

Mar 4, 2016

My husband and I came in to buy a truck we had seen online. Susan and Jeff were both so very helpful, friendly, and informative. They made the prices of buying a car quick and easy without any hassle. My husband and I greatly appreciate their hard work and excellent service!

Darleane G

Feb 25, 2016

Mo Adams has been serving my family for about four years now in which time we've purchased a couple of cars from him...one used and one brand new. Mo will not stop until he finds the right fit for you, your preferences and your wallet. He is my "go to" car salesman. Tindol Ford is a beautiful facility and the staff are all friendly and professional. I had to sign all of my paperwork with a new fellow to the team, David, and he presented everything quickly and very well organized so that I was in and out in no time. So from beginning to end my experience there yesterday was seamless and I drove away pinching myself as I couldn't believe I got the car I wanted along with the payments I wanted with no issues, without a long wait and no problems. Please call Mo Adams for your next car shopping experience, I promise you will not be disappointed! signed Darleane G. 2/25/2016

Hinton

Feb 25, 2016

My husband Purchased his Mustang from Tindol Ford and Scott Terry along with Jeff Garmel were the salesmen. They were Awesome, they went above and beyond and made our buying experience very pleasant and quick. Most people be at dealerships forever, not the case here. We made sure we had all of the necessary paperwork and the process was very smooth. These guys are great to work with and I would recommend them to everyone that is looking to purchase a vehicle!!

brendag

Feb 24, 2016

I always dread car shopping, with rude, pushy salesmen, and the going back and forth between rooms when trying to negotiate a price. Then after the sale is complete, they quickly run out the door to find their next victim.This is exactly what you don't get when shopping at Tindol Ford. For the first time in my 52 years, I can finally say that I had a pleasant experience!!!! James was our salesman and he was fabulous, he wasn't pushy and was very friendly and down to earth. He looked at everything from my perspective as though he was purchasing the truck for himself. He made sure that the used truck I bought had prior maintenance and in perfect shape before he allowed me to take it off the lot. James even threw in a tank of gas and 6 free oil changes. That is very impressive; however, I would say what impressed me the most about James is that after he saw my concern for rubber floor mats, he actually ordered them and paid for them out of his own pocket. I have never had that happen and will definitely come to Tindol Ford for my next car buying experience. James Slaga is definitely an asset to this company and goes above and beyond to make you feel like family!!!! Beginning to end was an absolute pleasure :) Make sure you ask for James for an outstanding car buying experience!!!

JB999

Feb 23, 2016

Dealing with Lyle and Tito was the best experience purchasing a car from beginning to end and I'm confident the follow will be first class, Positively the best dealership I have ever dealt with and I have been buying cars for 47 years.

ronnie48

Feb 22, 2016

He a good people person. He made me feel welcome. He helped me out with everything that I need to know. So you need to keep him.

aelam2016

Feb 19, 2016

What a relief to buy a car in such a pleasant and professional environment. Thanks to Gordon, I received excellent service and ultimately purchased just the car I wanted.

Kbhilton32

Feb 18, 2016

They helped me purchase my brand new 2016 Ford Fusion!!! Everyone was very helpful and professional. I would recommend anyone to go visit them for there next car purchase!

twoputts80

Feb 18, 2016

All the staff at this dealership were very friendly and helpful with buying a new Platinum Explorer. They located the vehicle I wanted and went and got it. Had it the next day. Definitely would recommend buying a vehicle here! Excellent buying experience!

Jim R.

Feb 14, 2016

Mike Brown at Tindol Ford answered the phone at 9:20 am. I told him what I was looking for and what my budget was. 2 hours later I was driving off the lot in the exact car I wanted and in my price range. No pressure, no hassle, just good customer service. If you want this type of service you should ask for Mike. I'm glad he answered the phone.

mybadtruck2014

Feb 11, 2016

Patrick was very friendly, helpful and informative, he kept in contact with us and passed along information quickly to help us make our decision. He worked to get us where we needed to be with pricing.

mzmelissa2007

Feb 10, 2016

I made an appointment to come visit this dealership and Susan Howell was who I made the appointment with. She answered all my questions prior to the appointment and was very helpful upon arriving. She was quick in getting all the information together; and the showed me exactly what I was looking for, which was a 2016 Mustang. Finance manager was great too- got me a better deal than I anticipated! Drove off the lot with my new car! A++++ all the way!

Druminater

Feb 6, 2016

I drive past another Subaru dealer because of the great customer service I get at Tindol. Their pricing has been competitive with other no dealer service centers.

melissamccall55

Feb 3, 2016

Tindol Ford was awesome. They have great service with friendly employees. Very easy to work with and willing to help. I definitely would recommend them. If i were to shop for another vehicle , i will be going back.

AdamInARoush

Feb 2, 2016

I was out looking at Mustangs and I came across Tindol Ford. When I pulled into the parking lot I saw the largest collection of Roush Mustangs I have ever seen at a dealership. It didn't take long for an employee to approach me to offer help. When I said I was interested in purchasing a Roush Mustang the employee called the Roush expert over to help me find the Roush I was looking for. The Roush expert, Jody, knew everything about the Roush Mustangs on the lot and I could tell that he was a man that loves Mustangs and loves his job. Jody told me about the differences between the different stages of Roush's that were available and he helped me learn about why Roush's are so special. It didn't take long for Jody to find me the Roush Mustang that I wanted. After test driving the car with Jody I knew that I was buying my first Roush Mustang that day. After Jody sealed the deal, Lyle stepped in to help get everything finalized. Lyle was another Roush expert that loves Roush Mustangs and loves his job. It didn't take Lyle long to get all the information together to make the Roush mine. Lyle and Jody also let me know about all the special events that Roush owners could enjoy. This was the most pleasant car buying experience I have ever had. I will definitely recommend Tindol Ford to all my friends and family. If you are looking for a Mustang then Tindol Ford should be your first stop.

Mauro,Edwin

Feb 1, 2016

Anthony did whatever he could to acomodate my needs and was very friendly. He took the time to find all of th information I needed and took care of my concerns with some minor issues with the vehicle.

Deepblue50

Jan 21, 2016

Great experience with Jody and Lyle. These guys go the extra mile to get the customer what they want. I got the car I wanted at the price I wanted, just an overall great experience.

Brynn

Jan 19, 2016

Service was fast and the young man that helped me did a great job Charles washed the car so it looked new very pleasedThe cashiers were great too

truckman, Roger150

Jan 19, 2016

This was my first experience with this dealership and I would not hesitate to recommend them to anyone. I can not address the after the sale experience yet since I just purchased my f150 super crew cab truck today but if it is as pleasant and successful as my purchasing experience then I will be very pleased entirely! I never one time felt pressured and everyone who I dealt with from the sales manager, the salesman, the finance manager, the service manager (whom I was introduced to) was so down to earth and took all the time I needed to get all my questions answered. I would especially like to think my salseman ( Mike Brown ) who was so helpful and patient and even took extra time with me after the sale going over how to use some of the electronics. I also found the entire team to be very honest! Just for the record I am a 71 year old retired mechanical engineer that has bought my share of vehicals in my time and would rate this as my top Ford dealership. So thanks for a job well done and for a comfortable and relaxed buying experience Earl Tindol Ford Subaru ROUSH!

Ugogirl

Jan 16, 2016

Ford Edge brakes were not working as expected. It was easy to get an appointment. Customer service was great and the brake booster was covered under warranty, no charge!!!

GN Retired Teacher

Jan 15, 2016

My car had Quick service! I had just enough time to walk over for lunch next door and came back. My car was ready -- Faster than I had expected!

Readytorate2015

Jan 15, 2016

I highly recommend Tindol Ford in Gastonia, NC. I purchased a Roush F150 there, and worked with Lyle Sturgis the Roush manager - it was the best vehicle purchasing experience I've ever had. Lyle worked with me for over a month to help me get exactly what I wanted, he handled getting the exact truck with the exact options I wanted and also handled the transportation and service for the Roush performance package. I was really impressed with how professional Lyle was, during the entire process. He kept me updated and even pulled in some favors to help get my truck completed earlier then normal to meet my holiday travel plans.I would also like to thank the Roush Performance team for their help, they definitely went above and beyond to help me get my truck finished (in record time) so I could enjoy Christmas with my family - in my new truck :) Thanks again for all your help!

Luke E

Jan 13, 2016

I have purchased from Tindol Ford, and used the services of their Body Shop and Service Center, and have always been completely satisfied. They take exceptional care of their customers.

TJ

Jan 11, 2016

I recently purchased a 08 Chevy truck and my sales associate was Susan Howell ,she did a great job of informing me on the truck and the few issues we had she went out of her way to correct and fix them! Overall great experience and the used car manager was helpful and gave me the deal I needed Thanks again

Jade2016

Jan 5, 2016

Fluid, and efficient. Walked me through the entire process. Couldn't have been happier with my service. Understood what I wanted and didn't beat around the bush. Thankful for all the family at tindol.

smccaffety

Jan 5, 2016

I drive out of my way to Tindol. Simply because I am treated like family. I feel totally comfortable calling Ritch w/any question(s) about my Roush Mustang. He thoroughly explains (without being condescending) any and all of my questions. I can honestly say, I wouldn't want anyone else touching my car! I have confidence in the service I receive. They go above and beyond my expectations every time. I really appreciate the time Ritch takes to explain certain things to me. Instead of the generic answers, I usually received in the past. Lyle made owning my dream car possible. It was a surprise, and he was part of making it all happen! I am happy to be part of the Tindol Family!

DValcourt

Jan 3, 2016

My wife Heather and I decided to stop in and take a look at the Ford Taurus SEL. Tindol Ford had one in the showroom that seemed to have all the options my wife was looking for in a new daily driver. After talking with Lyle Sturgis a few minutes we knew this was the vehicle for her, it was a great looking vehicle, with a great price and the reviews we read on the Taurus were all outstanding. Lyle answered all of our questions, informed us of all the rebates and our options and never pressured us into making a hasty decision. After test driving the Taurus, we were very pleased with the overall performance of the vehicle and with the features this particular model had, so upon our return to the dealership we sat down with Lyle and he made us a great deal. We would like to thank Jody Sexton for all of his time and patience and going through all the features of the car and also with Mike Corbett in Finance for his great customer service and assistance in closing our deal. Tindol Ford is a great dealership with some awesome people that truly make it an amazing place to shop.Dana V

Outback

Jan 3, 2016

Quick and efficient, advisor was ready for my arrival and addressed my concerns. Dealership was clean and environment was friendly. I am concerned with my coolant level being low though.

Jay Rivera

Jan 1, 2016

Lyle and Jody were very knowledgeable and responded to any and all inquiries. They provided information that assisted me in making an informed decision. A+

Linda

Jan 1, 2016

We found a car that we were interested in on the Internet, called ahead to be sure it was there and drove over 100 miles to go see it. We were greated by very friendly people eager to help us but were not pushy in any way which is rare at car dealerships. We ended up buying the car that night and several employees stayed over two hours past closing time to help us with the purchase. They met us half way to deliver the car to us the next day so we didn't have to drive so far again. Tindol Ford made this a fun and exciting experience for us, far better than any car buying experience in the past. So happy we found them and would definitely go back!

Carguy

Dec 31, 2015

Purchased a 2013 Mercedes ML350. My experience by the Tindol Team was great. Susan Howell is exceptional in customer care, service and handling of the sales process. Only criticism might be that the process to finalize the deal (the paperwork) took hours before they could get to me, however, it was end of the year busy.Finally, the ROUSH Team is awesome and very proud, knowledgeable representatives if the product.I will buy again from Tindol - and it will be a ROUSH.

Heinz

Dec 31, 2015

I have dealt with Lyle now for a few years. Being from upstate New York, personal interactions with Lyle are difficult and seldom, but always very enjoyable. 2 1/2 years ago I added some hood strut supports on my 2010 427R, and almost purchased a newer Roush then. I visited again this past week and upgraded from the 427R to the Stage 3 Roush. Lyle Sturgis and Jody Sexton are extremely knowledgeable in these cars and provided a truly family environment during the whole process. I truly will ot purchase another Mustang from another dealership, even if this means traveling from New York to North Carolina.

dmoore22

Dec 30, 2015

I purchased a 2007 Passat back in August from James and I couldn't have been more happier. The way the dealership is set up to the way the sales team enjoys working with customers, I honestly don't think you can find a better dealership. Thank you so much on getting me done for my first car.

Henry

Dec 30, 2015

Everything went like clockwork, I was there about 35 minutes for a service. I had a 2:30 appt. and Iarrived about 2:25, I was leaving right at 3:00 pm.

Boyd

Dec 28, 2015

As a long time customer of Tindol Ford I had to look no further than my home town dealership for my purchase of a new Roush Mustang. Lyle Sturgis makes purchasing a vehicle a fun experience. I was more than pleased with the final deal. Fair, honest, excellant service, professionalism, are just a few of the things Natalie Tindol and her team do to make the customer feel like family!

Rod123

Dec 28, 2015

Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the transaction.

NewRoushOwner

Dec 27, 2015

The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me about the various performance cars Ford produces and helped me make my decision between a Roush and a Shelby mustang. No pressure sales and very knowledgeable staff!!!!

babybirthr

Dec 24, 2015

I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent service.

SHELBY

Dec 23, 2015

WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING IN ONE BEING LOST AND ME HAVING TO MAKE A 30 MILE ROUND TRIP IN THE RAIN FROM CHARLOTTE TO ADDRESS THE ISSUE. ALSO SERVICE REP COULD NOT TALK TO ME ABOUT MY RECALL REPAIR IN A REASONABLE TIME AS I WAITED ..KNOW YOUR BUSY BUT JUST TELL ME SOMETHING. PEOPLE WERE FRIENDLY AND WORK WAS DONE IN TIMEFRAME GIVEN.

Shelly R.

Dec 23, 2015

This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesome! Paul never pressured me, was very transparent, and answered my many many questions. Everyone we met at this dealership has been amazing. I highly recommend them!

carbuyingsux

Dec 22, 2015

I have very often been given a run around everytime I deal with this dealership. I was told by my salesman that an appointment was made for an oil change for my car, however upon arriving and checking in I was told there was no appointment made for me. I was frustrated because it is a 45 minute drive to Gastonia for me, so I left work a little early to get there on time. I was basically told to come back the next day and that there was nothing they could do for me, regardless of the fact that they were in the wrong. As I was walking out of the door, I was flagged down by a nice man who's name is Robert Campbell. He noticed how bad of customer service I was given and told me that he could change my oil for me(even though he was busy). I was so relieved and happy to know that I was able to be helped. I wanted to take the time to write this review because although I have not been given very good customer service thus far, he has made me feel better about Tindol Ford. Mr. Campbell definitely stands out and reassures you that you will get great service. I would strongly recommend and trust him with your car. He is very friendly and welcomes you with a smile! Great job Mr. Campbell!! Thank you so much!! My ratings reflect Mr. Campbell with the Tindol Ford mechanic shop, not the dealership.

mwhanna

Dec 22, 2015

Josh Carver - ServiceArrived and was greeted promptly. Service was performed on schedule. Josh was courteous and polite, as was the greeter outside and the financial person.

Aaron430

Dec 19, 2015

This was the best experience I have ever had buying a car. Lyle was a pleasure to work with, from the time I stepped though the front door the Tindol group made me feel like family. I would highly recommend the Tindol ford dealership for your next auto purchase.

jfptruck

Dec 19, 2015

THE BEST EXPERIENCE EVER... MY HUSBAND AND I ARE EXCEPTIONAL BUSY PEOPLE BUT SUSAN AND CHAD BOTH ANSWERED EVERY QUESTION VIA EMAIL AND WHEN WE ARRIVED TO PICK THE NEW TRUCK UP ... EVERY THING WAS IN ORDER AND WE WERE READY TO GO..THATS THE ONLY WAY TO PURCHASE A VEHICLE...WE WILL CERTAINLY RECOMMEND TINDOL FORD TO ALL OUR FRIENDSTHANKS AGAIN SUSAN & CHAD

Bolick63

Dec 18, 2015

I had a very good service experience!! very friendly and professional service dept!!! I would recommend Earl Tindol's Service department to all my family and friends!!!

GT2015

Dec 17, 2015

From the moment I pulled up to the entrance of the service department, until the time I exited the service department, the staff went out of their way to make me feel comfortable. I was in and out in no time at all. The only dealership that I use and will use in the future!!

winchesterman

Dec 17, 2015

I have worked with this service department ever since I got the Escape from Enterprise, and they have always been very helpful in doing things for me from finding new tires to getting a new lung wrench for me that I ruined with a hammer changing the emergency spare.when I had a flat on the road.

Beauty59

Dec 14, 2015

Yo compre un Honda con Susan Howell y ella es un amor. Ella me respondio todAs las preguntas que yo le preguntanba. yo recomiendo a cualquier persona que vaya a Tindol con susan. ella me vendio el carro hace unos meses y todavia me contesta mis preguntas. Ella es tan amable y de verdad es un amor

charliev

Dec 14, 2015

Service personnel were very helpful and concerned that my work was done as quickly and efficiently as possible. So here are seven more words plus one.

12345

Dec 13, 2015

Needed oil change and tire rotation, Josh got my service completed in a quick manner. Also discussed a problem we are having with the Ford Edge door stating the door is not closed. We are going to bring back for a service check.

BlackTie63

Dec 13, 2015

I dislike car dealerships - at least until I bought a 2015 F-150 Lariat from Wilder on 7/4/2015. Wilder treated me with respect and quickly understood what I wanted - and did not want. Wilder and Tindol Ford have changed my mind about car dealerships, and my family will buy the rest of our cars here. We had a great experience with all the employees, but I always hold the salesperson accountable for properly representing the company, and he delivered EXACTLY what we needed and what we asked for without any disrespect or argument. I also want to thank you, Wilder, for your service to our country.

Alan, Briggs

Dec 11, 2015

I took my vehicle to a competitor before coming to Tindal Ford , what a mistake . I tried the rest , Tindal Ford is the best ! Great job guys .

dadof4

Dec 11, 2015

Was a loyal Dodge owner prior to this purchase. Had never owned of looked at a Ford before, but was not satisfied at all with the service with my Ram so decided to look into different brands. Ford was the first I tried and the F-150 was a pleasant surprise with it's comfort and looked and handling. Then to add to the surprise, Tindol Ford and Maurice Wilder were low key, no pressure and answered all my questions. Buying this truck was a pleasure. Had it 6 weeks now and absolutely love it.

RoushGuy

Dec 11, 2015

These are very nice people that you can deal with! Treat you like a family, I just want to thanks one more time to the Roush Sales Team in especial to Lyle Sturgis.... you are very honest and very easy to work with. Will buy again and again from them.

billstrap

Dec 10, 2015

Until stopping at Tindol and having my wife see a car she wanted. I had never had a comfortable experience at a new car dealer. Maurice was great and made us a great deal. Everyone we came in contact with was very helpful.

Flash

Dec 10, 2015

Great people to deal with, sales and service. From the sales experience to the excellent service experience. I don't think you can go wrong buying and servicing your Subaru from Tindol.

Hyper116

Dec 10, 2015

Brian at Tindol Subaru was a great salesman.He was very knowledgeable and the while experience was very low pressure and stress free. I am so happy with my Subaru and very pleased with the exceptional service!

Scottie

Dec 10, 2015

Everyone at Tindol Ford was great! Especially Mike Brown. He was very helpful and personable. I consider him a friend. My experience at Tindol Ford was one of the best I have ever had buying a vehicle. I will definitely come back for my next purchase.

Treat Me Right

Dec 10, 2015

Thank you Tindol Ford. I reluctantly came in to talk a trade. Never did I dream it would be so easy. Jody made it a pleasant experience and I couldn't be happier with my Ford Fusion. I met Natalie that day and she was so gracious and appreciative. The service team gets a ten also. They replaced a bumper, after a rear-ender, in a very timely and efficient manner. Michelle was wonderful to work with. My kind of people at Tindol Ford.

Bucky1966

Dec 9, 2015

I would like to say Maurice Wilder went out of his way to help me when I started looking at Trucks I had a certain budget and he worked with me for a long time until we found the right truck for my budget. I had pretty much given up on getting a Truck to fit my budget but Maurice did not he would call me when he got in a truck he thought might work for me Finally we were able to find th perfect Truck I would just like to say thank you Maurice Wilder for going out of your way to help me get a Truck

coxcaroline

Dec 9, 2015

These are some of the nicest people you can deal with! Treat you like long time friends & family, will just sit and talk to you and help you out however they can! They aren't snobby like most dealerships they sit & talk with you like friends! Will defiantly buy from them again! Love being able to talk to someone if I need help & I know they would be there to help me anyway they can! Great people! I recommend this dealership to anyone, drove 2 hours to get there instead of going to all the ones around me! Nice people & great people to help you out!

David_Superman_NPC

Dec 9, 2015

The sales team at Tindol Ford is without a doubt the best team I have ever dealt with. I have purchased several new cars in my adult years and have even sold new cars before so I was familiar with the sales pitches that most places give. The difference is, the dealership and more specifically Lyle Sturgis and Tito Alavardo take this very seriously and perform above expectations. I came in off an internet submission for a Stage 3 Roush with very specific features and Tindol had the car that met each requirement I had. When I arrived the sales staff had the car on display and labeled. I felt valued at that point because never in my car buying experiences has that been the case. At which point, I was greeted by a salesman who took me to Tito. Tito was the salesman everyone hopes to get especially when buying a high performance car. He was very knowledgeable about the vehicle and passionate as well. He gave a great walk around answering all questions I had. At this point Lyle introduced himself and there I found another passionate individual who loves the Mustang and Roush performance. I felt like I was among friends and not salesmen, which is hard for me to say since I generally avoid car salesmen. After returning from our lengthy test drive, Tito took the time to ask me about my likes and dislikes regarding the vehicle. Something else no one has ever done. I informed him that I was very interested in the car but needed to ensure the numbers checked out. Tito, Lyle and I sat down to discuss numbers on the vehicle and they didn't play the BS game that dealerships do trying to con you out of money and screw you. They came straight out with a very generous offer on a truly amazing vehicle. At this point, I was sure this was a dream. I was ready for them to offer me a rip-off deal and was more than surprised at what was presented. As I said, I used to sell Chevy new car and am aware of the game that most dealerships play with their prospective customers. But not Tindol Ford. The deal was amazing. Once I informed them of a trade and my military background, the price dropped even more. Needless to say they exceeded what I thought was a good/fair deal and made it one I couldn't refuse. On Saturday, December 12, I will be the proud owner of the "Superman" Roush Stage 3 Mustang complete with the Track Pack and 50th Anniversary edition wheels; and I owe it to the service provided by Lyle and Tito. They really do make you feel like more than just a car buyer. They also went out of their way to surprise my children who have been watching me look at these cars (Shelby Mustangs) for years. Lyle and Tito convinced through showing the car that Roush was the way to go and I agree. If you want performance, you need a Stage 3! This is the best experience I've ever had buying a car and will definitely be returning in the future to purchase from them when my kids are driving age in a few years. Thank you Tito and Lyle for making this a truly pleasurable experience.

Fusion16

Dec 9, 2015

I had a great experience at Tindol. The staff there very helpful and knowledgeable which helped me to make my decision. I went to a couple Ford dealerships closer to home but they didn't give me the great experience Tindol did. You could tell they just wanted to make a sale. I highly recommend this dealership!

jfd

Dec 9, 2015

I had an 2003 Escape which I have had excellent service from Sam and Tindol Ford. Started looking to trade and Maurice Wilder assisted me with getting the exact car I was looking for. Maurice was professional, courteous, knowledgeable and best of all no pressure . He helped make my experience pleasant.

Patrick

Dec 9, 2015

Lyle at Tindol Ford made the buying of my Ford truck a wonderful experience for me . I was a first time buyer. Everything and everyone were super with helping. Lyle was GREAT with the sale from beginning to end . I would definetly go to Lyle again at Tindol when I need another auto.

Red Ford2014

Dec 9, 2015

We had great experience when purchasing Used vehicle for our Daughter. Paul was friendly and helpful with out being " overbearing". Have also had great experience with the service department. Would recommend Tindal Ford to anyone looking to purchase or upgrade their vehicle.

Abaker61

Dec 8, 2015

Fair prices, friendly and knowledgeable sales staff, and quick signing process (compared to other lengthy dealerships) We will definitely shop with Tindol Ford again when purchasing another car.

Annabelle

Dec 8, 2015

I would highly recommend Mike. He is so understanding about what vehicle you need and so helpful in explaining what the features are and how to use them. Thanks Mike!

BarryB

Dec 8, 2015

I purchased my Roush R3 from Tindol Ford some 5 months back and the experience was overwealming to say the least. I had about Roush mustangs before and had no intention to purchase one the same day I went to Tondol to browse at the 2015 Roush mustangs. But after my test drive with Jody Sexton and Lyle Sturgis my mind was made up and I drove home a new 2015 Roush race red R2 specialBuild mustang. I have many cars over my 51 years but the experience at Tindol Ford was the mist awesome by far, you leave there feeling like family and actually I have become family cause I bug Jody and Lyle all the time about upgrades to my Roush If you are going to buy a car there is no better experience than Tindol Ford I'm looking forward to purchasing my 16 year old daughter her first car at Tindol Ford to show her what real car dealerships should be like, family!!!!

Brandon

Dec 8, 2015

Drove 10 hours 1 way to purchase a vehicle. There were several small issues with the vehicle that were not disclosed in any communications with sales people before making the trip. Things I feel a good salesperson would of pointed out to a client coming from that distance, especially when asking premium price for said vehicle. Though most of these things are minor all them were considered "Normal Wear" according to the sales team so they did not disclose them. After the deal I also received what I feel is un-professional comments back in an email. It is also now 40 days since purchase and I have yet to receive the needed paperwork to get the vehicle I purchased plated. So because of the slow title service, and mediocre customer service I cannot say I will be back to Tindol Ford from my location. If your only an hour or two away maybe worth a visit but any more then that I would find something local if possible. The dealings I had on this deal that involved the Roush side of the dealership (Jody Sexton) were great, and if you are after a Roush Specific vehicle you will most likely be treated well at Tindol..., but given the way this deal progressed I will not be back to Tindol as it is not worth the risk for the amount of travel involved for myself.

BTH mustang

Dec 8, 2015

Dealership really worked with me to make the deal I wanted. No pressure and no hidden charges or surprises. Everyone understood what I needed to make the deal work and that is exactly what happened. I have had no regrets doing business with Tindol Ford at all.

budstage3

Dec 8, 2015

AS A 74 YEAR OLD "CAR GUY" I HAVE HAD MANY, MANY BUYING EXPERIENCES. I PURCHASED A 2015 ROUSH STAGE 3 MUSTANG FROM LYLE STURGIS AND JODY SEXTON LAST AUGUST AND IT WAS A WONDERFUL EVENT. BOTH GUYS WERE VERY KNOWLEDGEABLE, FRIENDLY, COURTEOUS, AND MADE THE TRANSACTION ONE OF THE BEST I HAVE EVER HAD. THEY ARE JUST GOOD FOLKS! I WILL DEFINITELY USE TINDOL AGAIN AND RATE THEM 5 STARS +!!!!!!!!!BUD STONERGREENVILLE,SC

cltgolf

Dec 8, 2015

Recently I was looking for a specific 2015 Ford Fusion. I contacted several Ford Dealerships and then I got a call from Paul Poston with Tindol. Paul took the time to listen to what I wanted and within 24hrs he called me back to say he found the car. While others only wanted to sell me the cars they had in stock, Paul and Tindol Ford went out of there way to find the specific model I wanted. I could not be happier with my purchase. I have also brought my car in for an oil change and the service dept was very professional, friendly and fast.

DGBass0402

Dec 8, 2015

We went to this dealership with an idea of what we wanted. The associate (Michael Brown) was polite and very educated.He did not pressure us in to buying. He made sure that we understood everything and made sure that its what we really wanted. He was more of a friend than a salesman. Everyone at the dealership we came in contact with was really nice. They have many vehicles to choose from to fit you perfectly. I highly recommend this dealership to anyone.

Fusion

Dec 8, 2015

thank you for you service, look forward to buying another vehicle from you, Susan was very helpful, i'm really enjoying my Fusion, i will be bring it in for it's 1 service soon!thank you, AK

Gravytrain

Dec 8, 2015

I would give tindol Roush Ford an excellent rating. They were very knowledgeable and friendly when I bought my 2015 stage 2 Roush.Lyle Sturgis really helped me all he could.

Huffman1999

Dec 8, 2015

We were in need of a car and looked at used cars for a month or so. Scott Terry contacted me and listened to everything I wanted and what I liked. He was available through text messages, phone and email. It was a great experience!

jmfam26

Dec 8, 2015

Lyle Sturgis is the best! Top notch quality service. I flew in to buy a car from them. He picked me up and the airport and we closed the deal. I would absolutely recommend Tindol Ford to anyone, nationwide!

Lanny

Dec 8, 2015

Buying a Roush Mustang from Lyle Sturgis not only gets you an amazing car but also a true friend. Also, Ritch Hallman in the service department is the best.

NED70

Dec 8, 2015

I have purchased three Roush Stage 3 Mustang form this dealership and I am 100% satisfied with the dealerships service department. They treat you when you bring your car in like family. I have purchased many car from other car dealers and none treat you like Tindol Ford.

quiksvr

Dec 8, 2015

My husband and I recently purchased a 2015 Roush Stage 3 Mustang. My husband first became interested in the purchase when he viewed the car online. He contacted Lyle Sturgis and began to negociate the deal. We traveled 2 1/2 hours to get to Tindol Ford. It was late on a Friday afternoon. Lyle greeted us and was very helpful. He went above and beyond his sales duties to make sure that we were satisfied with our purchase. We left late at night with the car of our dreams. We appreciate Tindol's excellent customer care and personalization.

rbarkerdukeblue

Dec 8, 2015

I was in and out in a short amount of time, Mike brown was my salesman and was better than I had expected! In past have felt pressure to purchase car as three or four people stand around almost forcing you to sign the papers on the deal they want to give you! Instead I got a deal I could be happey with and actually enjoyed the experience. Love the car and will be back for future purchases hopefully from Mike !

rgbrown67

Dec 8, 2015

For purchasing a Roush Mustang I would definitely recommend the good folks at Tindol Ford Roush. Lyle and Jody went out of their way to make the purchase of my 2015 Stage 1 Roush Mustang second to none. A few minor warranty issues were handled quickly, courteously and professionally. I would highly recommend this dealership for not only Roush but Ford or Subaru.

Roush RS3

Dec 8, 2015

Fords are sold at many dealerships but Tindol Ford people make the car buying experience great. They are knowledgeable, friendly, courteous, and truly make each purchase an enjoyable one. Lyle Sturgis, The Roush Mustang professional, and Natalie Tindol are great honest people to deal with.

Roush3

Dec 8, 2015

I'm from upstate N.Y. When I flew to Gastonia N.C. and met the Tindol Roush folks it was like I was thrown back in time. The employees ( I don't think they even realized they were actually working as employees ) were so knowledgeable, friendly and passionate about Roush. This type of customer service is so are to find in this day and age. These race ready folks were great. Lyle Sturgis and Jody Sexton are the driving force of this fine establishment. Tindol has a exclusive relationship with Roush. They will make your purchase easy and enjoyable. If your in the market for a Roush super car go see this family of unbelievable super people.

Stan31

Dec 8, 2015

Roush Ford best dealership in the world they will work with you in any kind of way they can they will make sure you get the car that you won't they will go above and beyond they are excellent finance is the best

thatreggaewoman

Dec 8, 2015

As an older woman looking to purchase a vehicle, I had been given the runaround by local dealers here in Asheville. I wound up emailing Tindol Ford when I saw a car I was interested in. The salesman I dealt with with courteous, professional and friendly. I was happy with my purchase and with the way I was treated. Even though I drove over 100 miles, I would definitely go back if and when I need another vehicle.

TIM

Dec 8, 2015

From the test drive to filling out the paperwork the steps are fast, efficient and informative. I highly recomend letting them know what you are looking for.

Bo-5.0

Dec 5, 2015

It was a great experience everyone was very friendly and it didn't take very long to get my car serviced. I will tell everyone about the great service team at Tindol Ford! Josh was very helpful.

RobinT

Dec 3, 2015

Josh kept me informed of the service progress. He was a very nice guy and very helpful. The waiting area was cozy. Having WiFi connection was also nice.

sfiolka

Nov 30, 2015

I was extremely pleased with my recent visit to you dealership.. the staff was very friendly and helpful.. Mr. Sturgis went above and beyond to help me and I will absolutely be back..

NewcarHappy

Nov 23, 2015

Buying my Crosstrek was the best new car buying experience I have had in my 65years! Brian Tims listened and helped me with every question I needed answered. He even helped me return my rental car! I couldn't be happier with my Subaru Crosstrek.

ruger67

Nov 23, 2015

I've never been to a Dealership that treats you like you one of the family. I will continue to return to Tindol Ford for further service.

Tiffanifiolka

Nov 23, 2015

Lyle is always helping our family with buying cars. He is always so helpful. He does absolutely everything he can for everyone. He always has a smile on his face. We will continue to keep buying from Lyle! He is the best!

Trooper2393

Nov 23, 2015

Cannot thank Brian Tims enough for how much he has helped me with leasing my WRX STi! From the very beginning he has answered every question that I asked up until he handed me to keys to my new car.

Broozabool65

Nov 22, 2015

I brought my 2015 Legacy (which I LOVE!) in for its maiden servicing (6k miles). I had made my appointment on line -- very easy. The salesman, Chris, who had sold me the car was there and we had a pleasant chat. The receptionist at the service center was expecting me and greeted me graciously & warmly by name. She explained everything they would be doing in the routine service and asked if I wanted to have my tires rotated ($15) which I thought was an excellent idea and would not have otherwise thought about.The service area was comfortable, the coffee was good, free snacks were available (wasn't hungry but nice to know they were there) and I was just finishing my coffee and enjoying the NY Times when I was informed that my car was ready.Now THAT is the way a car (and its owner) should be treated! Well done, Tindol Subaru. Thank you for a pleasant experience.

GenaroAdame

Nov 21, 2015

Great service, came in Friday morning for an oil change as usual since I do all my service at Tindol. Had no appointment but they were still able to fit me in the schedule. Was in and out in about an hour.

Hack

Nov 21, 2015

I had reward money saved up, so I was able to save 50% on the cost of my service. The woman who cashed out my bill was very helpful.

karman

Nov 20, 2015

Tindol Ford had a PT Cruiser and we needed a second car so we dropped by to see it, Maurice Wilder, salesman, got us the key and we looked it over. I called back later and told Wilder I thought the car was too much and if they reduced it to contact me. Next day, Wilder's manager, Eddie Pittman, called and presented a price we could live with. These two gentlemen were professional and respectful and a credit to the industry. It was a hassle free transaction and I wholeheartedly recommend this dealership.

Keeter80

Nov 20, 2015

The best buying experience ever. Shopped dealers all over the southeast and Tindol was the cheapest by thousands. Susan was exceptional to deal with, very patient, and not one those pushy sales people like most are. Chad in finance was very helpful and fair with trade-in offer. Best Ford dealer in the south. Thank You for a great truck buying experience.

SatisfiedSubaruService

Nov 19, 2015

Mike, my service technician, explained my 75,000 mile service thoroughly. The General Manager stopped over while I was in the waiting room with a frindly greeting and make sure that there were no issues with my visit. Amanda finished my visit by presenting the bill with no hidden costs and took my payment. As far as servicing a car goes this team made sure that the customer was treated right.

tiffaniecook11

Nov 19, 2015

I came to finance my first car and my sales person was very patient, helpful, and made sure I made the right decision. I plan to come back again to finance another car. I recommend Tindol Ford AND my sales person to everyone.

TimP

Nov 19, 2015

SUBARU SERVICE-AMANDA AND MIKE WERE FRIENDLY, COURTEOUS, PROFESSIONAL, KNOWLEDGEABLE, AND DID QUALITY WORK AT A FAIR PRICE IN TIMELY MANNER AND PROVIDED LOANER CAR AND WASHED MY CAR AS WELL.A VERY GOOD EXPERIENCE AND HIGHLY RECOMMEND TO ALL SUBARU OWNERS FOR SERVICE. I TRAVEL FROM HUNTERSVILLE PAST TWO OTHER SUBARU DEALERS BECAUSE OF THE GOOD WORK DONE AND THE PEOPLE AT TINDOL SUBARU WHO YOU CAN TRUST.

Love my Subaru

Nov 18, 2015

This was to be our third Subaru....We worked with Brian Tims, who was excellent. We already knew what we wanted and we were lucky that there were several Foresters to choose from. Brian answered all our questions, took us for a test drive, ...we said yes and we had our car....We picked it up the next day and again Brian spent some time answering more questions ...we felt very well served.

Ris Friday

Nov 17, 2015

Chris Scott is very easy to work with and a very knowledgeable salesperson. He showed me the car that was within the parameters that I gave him. It was a painless buying of a car. I got the car I wanted, that was not white, for the payment that I wanted. Great experience!!F. H. Friday

chris263

Nov 15, 2015

The salesman Maurice we excellent to deal with listened to what I needed and made it happen and with the friends and family discounts and other promotions made the truck worth the trade. He treated you with upmost respect. it is employees like him and robin the Subaru manager that keeps you coming back.

LagodaX2

Nov 15, 2015

We had been to SEVERAL dealerships in 2 states, and were NOT happy! Started with Paul online, and decided to make the 2.5 + hrs. drive to keep an appt. with Paul at Tindol Ford. He was prompt, HONEST, did NOT try to sell us on anything other than what we had talked about previously, and did NOT play the dealership games we had run into before. Tindol offered us a fair (NADA/KBB) trade in for Hummer. We found Tindol Ford to be a large, clean, no pressure dealership, good inventory, salesman that LISTENED, and we would highly recommend that anyone looking for a vehicle - START at TINDOL - save yourself the frustration you'll get somewhere else! Deal was fair to both parties and that's how it should be! Thanks again to Paul and Chad!

Becca1104

Nov 12, 2015

Had a very friendly & welcoming experience from everyone at Tindol Ford!! Chris Scott did an awesome job with everything from beginning to end of my purchase!!!! Outstanding customer service!!!

JJB

Nov 8, 2015

I did not have an appt. with limited time. However, it was worked out and I got my inspection! I appreciate the positive attitudes of the service Team.

PrivateEye

Nov 7, 2015

I attempted to purchase a new Ford Escape from over 15 Ford Dealerships with a bad experience with each. I finally called Tindol Ford and the experience was wonderful. The sales person called me right back, walked me thru the purchase price and I bought the car on the telephone. I buy several cars a year and this was the best experience in my 50 years of buying cars. I arrived at the dealer ship to pay and pick up my car and found the people who worked at Tindol happy, cheerful, and the most helpful polite people I have ever dealt with in any car dealership. This was a great experience to spend so much money at one place.

blackea

Nov 6, 2015

Tindol ford gets an A+.!!...I just bought a 2015 ford F150 supercrew. Tindol ford..blew away a prior deal from a competitor in Mooresville nc...I got top dollar for my trade and they gave me the deal I asked for...My sales person Mo Adams was top notch ...he actually listened to my wants ...wow what a concept!!...he was professional and quick ...did not waste my time...took me to find the exact truck that fit my budget..and did not try to push me in a different direction..I would recommend Tindol ford to anyone looking to purchase a vehicle. ..Ask for Mo Adams..great salesperson...also Eddie Pittman was awesome ..he wasn't my salesman but was equally helpful..from Mike in credit to the General Manager ..they made me glad that I was there...TIndol ford you have a repeat customer for sure!

AZKB

Nov 5, 2015

I bought an F-250 Super Duty Lariat from Tindol Ford. Mike Brown worked with me for several months while I weighed options and made up my mind on what I wanted. Mike was patient, found answers to all my questions, and notified me of special pricing on the types of vehicles I was interested in. Mike was a friendly and reliable resource that made the research easy. I checked True Car for a price range for the vehicle I was looking for for several times. Then my vehicle had a major breakdown that pushed me to make a final decision.When I decided to buy, I was offered a more than fare price upfront, well within the True Car price range. Mike set up multiple free oil changes without haggling. There was no surprises or special fees when I got to finance. Special arrangements for registering the vehicle was taken care of in minutes. Dan in finance was friendly and extremely helpful. All of this was done in a 90 minute or less timeframe. No pressure, no haggle, no problems.

Joyce

Nov 4, 2015

I decided to do a trade and buy another car. We went back & forth on the trade amount and I got what I asked for but only a little more on the amount. I was going to buy the car I thought that I wanted but I decided not to buy that car then I found another car from there & they worked with me on the price and fix what needed to be done on the car. Tindol Ford sales persons and other staffs are willing to help the customer to get what the customer want.

dorisepps

Nov 3, 2015

My car died on me on Friday afternoon while picking up my grand kids from school. Went to Tindol Ford and the salesman Brian Tims showed me three cars, test drove the Ford Escape for the weekend. Purchased the car on Monday, never felt more comfortable purchasing a car. Immediately Mr. Tims had my best interest at heart, never pressured me. It was the best car buying experience ever. Thumbs up Mr. Brian Tims and the Tindol Family. I will highly reccommend you to anyone I know needing a car.

nancyt

Nov 3, 2015

See Mike Brown at Tindol Ford if you are car shopping. He cares about his customers and is the best anywhere! No run around, just straight forward and pleasant. You will not regret buying from this guy!

Ehrlich4150

Nov 1, 2015

Straight forward with no run-around. They proved they can beat anyone's price. It was worth the trip . Susan Howell was amazing! Called before driving two hours to verify they still had the truck that was posted online. Once she verified it was available, she kept the keys in her pocket until we arrived. she did not pressure us into a more expensive vehicle and was a pleasure working with. Thank you Tindol Ford for a great truck buying experience!

cheesecake

Oct 31, 2015

Everything was great, scheduled the appointment, was greeted when arrived and the service was completed when I was told it would be and no surprise when time to pay

OneHappyCarOwner

Oct 31, 2015

I was treated wonderfully at Earl Tindol Ford and they provided excellent service. I will not hesitate to refer my friends and family! Mike Brown was AWESOME!

brandohambone

Oct 30, 2015

My wife and I had an amazing experience with Tindol Ford, likely the best we have ever had purchasing a new vehicle. Our salesman James Slaga was phenomenal and it was clear that his sole concern was making sure that we were happy with the vehicle and deal, as well as being well taken care of all around. The vehicle's pricing and our trade offer were unbeatable. If you are in the market for a new Ford, visit Tindol and ask for James.

Dillonks1

Oct 30, 2015

I recently purchased a new Subaru from Brian at Tindol Ford/Subaru. I contact Tindol through e-mail and Brian promptly responded with all of the information I asked for. We quickly worked out a deal that showed Brian had my best interest in mind. Brian was courteous and catered to our needs as we traveled from Charleston to buy from Tindol. I appreciate the level of customer service, the clean store, and attention to detail that was given to my deal. Thanks!

elainem

Oct 28, 2015

This was my first service appointment at Tindol, and they welcomed both me and my dog! My car was taken care of promptly and professionally. Special thanks to Chris, who restored the contact list from my phone to the car, which I had somehow managed to delete!

roushketeer

Oct 26, 2015

Truly great people from sales(Lyle Sturgis) to Rich in the service dept. I live 400 miles from this dealership but make a trip over to have my ROUSH serviced and visit with Lyle. Always a rewarding experience and a lot full of cars to check out especially the ROUSH Mustangs. Call Lyle for the best deal on a new Mustang!!

batman123

Oct 22, 2015

hub cap came of rt front had to put back on i saw it when stopped at one of my jobs or i wood have lost it going down the road

Mustangmawmaw

Oct 22, 2015

I have taken my Mustang to Tindol since I moved here in 2013. Have always been treated with respect and everyone is so friendly. My waiting time is short and the overall experience is second to none.

cole car

Oct 21, 2015

I had what main should be done when a car reaches 60,000 miles. May have taken a little longerthan planned but no problem for me.

Grandmaw

Oct 21, 2015

Was not scheduled for oil change but was handled with courtesy and the work was done within the hour. Not long to have the work done and to wait.

Maci28092

Oct 20, 2015

This a lovefull place they work with you to get you in the right car .and this was my first. Oil change and it went good and the man at the service department experience was grant and told me everything. Thank you Ford place.

hd1340st

Oct 1, 2015

had the sunroof repaired took 9 days communication not real good , also you would think with a bill of almost $2000.00 dollars could have a least washed the vehicle

jjmorrison

Oct 1, 2015

I was 20 min late for my scheduled oil change but they squeezed me in just before their lunch break anyway! Great job service guys! My only regret was that I didn't get to talk to Lyle Sturgis while I was waiting!!!

IndyCarGrl

Sep 30, 2015

This dealership is great! The salespeople are very friendly and always made me feel extremely welcome. I worked with Lyle Sturgis and he is a fantastic person to deal with! Would definitely recommend anybody looking to buy a car to come to Tindol Ford.

Kurts stang

Sep 30, 2015

As soon as I contacted Susan Howell she was very helpful. Then when I actually met her and Anthony Powell they both were so helpful and seriously made it one of my best experiences when buying a vehicle.

dlcochran

Sep 23, 2015

Excellent customer service. Everyone is professional and friendly. They are eager to make sure you are being taken care of. They always go the extra mile.

tdl0913

Sep 23, 2015

Great group of service personal to work with ....Chris Tolbert has a highly professional crew....that's why I buy from Tindol Ford love the place

Teresajc

Sep 23, 2015

My car was done in a timely manner. The lady I worked with in the service dept was very nice and helpful. I will come back again.

TomSisk

Sep 23, 2015

This was my first time at Tindol and I was very pleased to see that they match the service I received at Folder. Happy Customer!

Lotte907

Sep 15, 2015

They are pleasant, quick and efficient. My only concern is the software upgrade I received. I am not 100% sure that it has fixed the transmission issue. Can is still 'bouncing' upon take off.

Safrit

Sep 15, 2015

will never go back to this service dept ever again. I was flat out lied to! And he has no answer for why he lied to me. Who calles their customer and just lies! They will say anything for your money!

JasonS

Sep 11, 2015

Thanks for the great car! Came to Tindol to buy from Lyle Sturgis. He helped make this a great car buying experience. im glad I chose Tindol for my purchase.

T.Wright

Sep 5, 2015

The only similar experience I've ever had was at the "Happiest Place on earth" Disneyland. Okay so your reading this and saying "at a car dealership?!" YES! Tindol Ford is class act! Professinal! Clean! No salty salesman! The inside is fun! Great kids play room! That was actually clean! Refreshments! Food! Big screen LED TVs! Everyone treated you with the upmost respect, and you weren't greeted with a salty salesman pitch. All seriousness, from the staff too the cleanliness and the education of the vehicles the staff had, it most reminded me of a experience you would have at Disneyland, your happy the whole time your there! From beginning to end! Mike Brown in sales is the man! He treats you like family, going in there with two kids normally is tough, but with a fun entertaining environment kept the kids happy. Mike is stand down the best salesman and I feel like I don't even want to call him a salesman because he doesn't match the typical "salesman" he is more like a good family friend helping you through the buying process. Julie Petree and Mike Brown worked together as a awesome team! They pulled a true miracle! From getting me out of a upside down loan with my truck and getting me in a Brand New Ford Edge! Julie had been putting numbers together and getting things all ready for me all morning before I got there at noon, they had everything ready to start making things official! I appreciate the miracle that Mike, Julie and the Tindol Ford team did for my family and I! We're very excited about our new 2015 Ford Edge! Thanks for bringing us aboard the Ford Family! This isn't just your normal Car Dealership, this is Tindol Ford.

gaylessonic

Sep 4, 2015

This dealership is very complex in handling of any issue. Finding the right person at this place is the beginning and end of your experience. Finding the wrong person is the end of your experience.

JMays95

Sep 3, 2015

I had contacted the dealership about a truck I was interested in. Julie Petree responded and we scheduled a time and date to test drive the truck along with having my existing truck evaluated for a trade. I drove 45 minutes from Concord NC only to find out the truck had been sold. No call or contact as a simple courtesy. I am disappointed that I did not get to look at the vehicle but more upset that a simple courtesy call was not made. Definitely not a way to conduct business.

DiloNancy

Aug 30, 2015

The service staff at Tindol is great. They are friendly, knowledgeable and efficient. I happily recommend Tindol to all of my friends and business associates.

TravislRoushe79

Aug 28, 2015

The Roush team at Gastonia was very helpfull and very professional they worked hard to get me out the door with the car i wanted. And any thing that they could do to help me out they did great guys and i would defanantly sudgest to my friends to go there for a new car. And again thanks for getting me out the door with my new Roush.

bjmorong

Aug 27, 2015

The employees were very helpful and curtious. They worked with our schedule for picking up my car. They listened carefully to my concerns about what was wrong with my car.

devonbmoore

Aug 24, 2015

James was a big help, got me something for my grandson for a great price. Took some time but James did his job. Office just took a bit too long.

radioman55

Aug 24, 2015

Be careful if dealing with the finance department. Our credit was "shotgunned" as Natalie Tindol put it, saying her people never do this. they did ours.

Bfarrell

Aug 23, 2015

I always know my car will be taken care of in a timely manner!! Also Sam in the service Dept. always explains everything to me about my car so I know exactly what I should to keep my vehicle road worthy. I know I can depend on Tindol Ford and therefore I would definitely purchase another Ford from them.

MyFiesta

Aug 23, 2015

James Slaga was the perfect salesman. He was courteous and polite but very knowledgeable. We were at ease the entire time we were there which is rare in a car buying experience. We are happy with our purchase and glad we ended up at Tindol Ford.

straightupdeal

Aug 17, 2015

I contacted Tindol Ford on a Wednesday evening via email to inquire about a VW they had for sale there. Tito, one of the salesmen, emailed me back with more detailed info about the car that same evening. I was particularly appreciative of him taking a moment to send me that and make contact as I had another dealership that was supposed to be in touch throughout that day, who had already run a hard inquiry on my credit, and I hadn't heard a word out of them since early that day. I'm 3 weeks away from having our first baby, so time was of the essence in getting an SUV to replace my hatchback. All day Thursday, Tito kept in touch with me to get the financing process started, completed and I put a down payment on the car over the phone, as I trusted he was answering all of my questions with honest information on the car. By Friday afternoon, the new car was sitting in my driveway. Everyone I dealt with at the dealership, Tito, Susan and Julie, were all super nice, quick and helpful. I was there from start to finish, which included looking over the car and test driving it to completion of the finance paperwork and getting all my personal belongings transferred into the car and the temp. tags put on (which Tito nicely did all of that for me), for a little over 2 hours. I've purchased 6 cars over the years and this was the quickest, easiest and most helpful dealership I've ever dealt with.

budstage3

Aug 14, 2015

AS A 74 YEAR OLD CAR GUY, I HAVE BOUGHT MANY, MANY AUTOMOBILES THROUGH THE YEARS, MOSTLY HIGH PERFORMANCE VEHICLES. JUST YESTERDAY, I COMPLETED THE PURCHASE OF A NEW ROUSH STAGE 3 MUSTANG FROM TINDOL FORD. AS I LIVE IN GREENVILLE, SC, I DEPENDED ON THE INTERNET REVIEWS AND OPINIONS OF OTHERS WHO HAVE DONE BUSINESS WITH TINDOL TO MAKE SURE I WOULD BE IN GOOD HANDS. MY EXPERIENCE WAS 100% A+ IN ALL AREAS OF THE TRANSACTION, ESPECIALLY THE STAFF. I DEALT PRIMARILY WITH LYLE STURGIS AND JODY SEXTON FROM END TO END. BOTH MEN WERE PROFESSIONAL, KNOWLEDGEABLE, ENTHUSIASTIC, AND JUST GREAT GUYS. IN SUMMARY, I CANNOT RECOMMEND TINDOL MORE HIGHLY AND WOULD REFER MY FRIENDS TO THE DEALERSHIP WITHOUT HESITATION.BUD STONERGREENVILLE, SC

Chris Smith

Aug 10, 2015

I would recommend Tyndol to anyone wishing to buy a Ford. I wish I could afford to buy one of their Roush Mustangs. Anyway, I like their online advertising about pricing and their rock bottom price. My wife and I drove 2 hours to buy a new Ford Explorer which we dearly love. Susan Howell was our salesperson and I would recommend that you contact her when you go to Tyndol. She is honest, personable, non pushy, and a delight to deal with in buying a car. All others at Tyndol were smiling and friendly, and you need to go here to get your next Ford. I'll be back when I can afford one of the Roush Mustangs or when the Explorer is ready for trade. Chris Smith, Burlington, NC

CP2015

Aug 4, 2015

My husband and I had been searching for a second vehicle with more room for our family. We just happen to find the vehicle we wanted online at Tindol Ford, 50 miles away. The service was great and I have to say that they were very patient with my indecisiveness. We desperately needed a second vehicle, though I wanted to be sure that we didn't do anything that would make it more difficult for our family to pay the bills. Everyone between our salesman, Ron Bolin, and the business manager, Mike Corbett, was very helpful in finding us the best rate and the best financing possible. They worked so hard and even brought the vehicle to us. I would absolutely recommend Tindol Ford for your next vehicle purchase!

CHWJR

Jul 31, 2015

Julie Petree provided excellent service and care. She was absolutely exceptional with regard to insuring that, not only would a purchase under challenging conditions become a reality, but made certain that my requirements were also met. She is definitely an asset to Tindol Ford. Patrick Lubin was both professional in his presentation, and personal in his presentation; that is he made certain that quality of service was provided from the beginning to the conclusion of the purchase transaction.

Breeze2

Jul 29, 2015

I contacted Tindol, gave them the information that I was interested in the purchase of a new truck. Patrick Lubin was my sales person and Tom was the general manager who helped me. They got me exactly where I wanted to be and have showed me great respect and courtesy.

karin

Jul 29, 2015

I bought a Ford track f150 , had great experience there . The service was excellent .And it was quite fast to get all done .Mike Brown has done a great job!

savanahjones

Jul 29, 2015

Great service and help through the entire process. All questions were answered. I could not be happier with my purchase. The best dealership I have been to so far! I would highly recommend and will definitely go back myself.

Hopperngu10

Jul 28, 2015

Tindol worked with us to get us the best price possible. Susan Howell did an incredible job working with us and talking us through our buying experience. My grandpa could not be happier with his Ford, but I think he was even happier getting to talk with Susan, Joe, and the staff!

wtab

Jul 24, 2015

I have purchased many vehicles over the past 40 years but this was the most pleasant vehicle purchase I have every experienced. I had been pricing 2015 F150's for a couple of weeks and had my credit union car buying service assisting me with locating a truck with the options and within the price range that I was looking for. The credit union found me a truck with the options I was wanting but the price was still higher than what I was wanting to pay. I saw a vehicle advertised at Tindol Ford on the internet and called, spoke with Paul Poston, to inquiry about it. Paul called me back and stated that they still had the truck on the lot so I made an appointment to go check it out. I arrived a bit early for my appointment however the truck was sitting outside the door waiting for me to arrive and take a test drive. Paul was busy with another customer so he got Susan to assist me. They both were very friendly and welcoming with no high pressure sales pitch. I was given the keys to the truck so I took it for a test drive with my wife. The truck was exactly what I was looking for down to the color combination. Of course I was dreading the next step of haggling over price. When I sat down with Susan I just asked her to give me the out the door price for the truck. As usual time transpired and soon the sales manager came over and introduced himself. Here we go, the old sales manager pitch. To my surprise no high pressure sales pitch. Just a we want a satisfied customer pitch. While waiting for them to come back with a price everyone was very hospitable and attended to my wife and I. Finally they return with the price. I was shocked! It was below what I was expecting and even below the price I was wanting to pay for the truck. No haggling required!!!. I decided to take the truck and the rest was history. Even the experience spent with the finance department with Mike Corbett was a pleasure. Was in and out the door with a new truck within a couple of hours. Not the typical car buying experience. My wife and I both thought we were in a dream.

arias09

Jul 23, 2015

Muy buen servicio y calidad.su amabilidad y servicio.Me gusto Nos hicieron sentir seguridad y confianza. Hablo ingles Pedro prefiero spanosl cuando Se strata de Hacer negicios Como pesto. Lo recomiendo .gracias Susan Howell. Fue excelente

Good Ending After All

Jul 23, 2015

Bought New 2014 Fusion, ended up being a DISASTER swore I would never buy another car from this dealership (dealt with falling headliner in brand new car, for a year, before someone got to the root of the problem. But finally thanks to Owner - Natalie, getting involved they figured it out, which it should have been figured out a lot sooner, But due to the hard work of my Salesman - Mo Adams - did I go ahead and buy a 2015 Ford Fusion from this same dealership. He worked very hard to make a BAD situation better. Very happy with his dedication and attitude. Jury is still out on the dealership,

Happy Customer

Jul 20, 2015

The search was finally over when we found our certified pre-owned Ford Explorer online at Tindol Ford. We live out of town and the dealership generously offered to deliver it to our doorstep the next day if it was the car we wanted. I was honestly so hesitant to buy a car we had only seen pictures of! But I trusted the salesman, Patrick, and sure enough, the car exceeded my expectations! I feel so safe knowing we have a reliable vehicle for our family. Tindol Ford's competitive pricing allowed us to get extra car features and warranties that were not included in comparable cars at other dealerships. The salesman continued to communicate with me throughout the entire process. This experience relieved all pressure expected when car buying and we are so grateful!

Mike Partenio

Jul 20, 2015

Great experience! I purchased a used 2014 Ford Fusion. The car was in excellent condition. The salesman was very knowledgeable and did not pressure me. I considered the price to be fair and would definitely recommend Earl Tindol Ford.

butler

Jul 19, 2015

Was given an excellent price for a 2015 Ford F150. We drove from S.C. Left really early in the morning. We spoke with staff twice , as we needed directions. Not once did they tell us the car has been sold the day before. This we learned upon arrival. The car we looked at looked like the one we asked for. F150...4X4 XLT. Susan Howard sent us pictures. and price. The price difference was $5,000.00 more than what was quoted. We loss time and gas We could have stayed in Greenville S. C. Don't go there unless U live near and have time to waste.

RAV4

Jul 18, 2015

With all the available consumer tools buying the right car at a fair price has never been easier. We were looking for a used RAV4 in the latest model redesign and found one at Tindol's. The price was fair, the car was in excellent condition and most importantly it was within the budget we had to spend on a cash purchase. Due to some competing demands at Tindol's we worked with two salesman Patrick and Anthony. They helped us answering all our questions and even with some hand offs never missed a beat. I would highly recommend both of them if you are in the market for a car. After seeing the car and taking a few days to decide on the purchase we moved forward. Because of the distance to travel to Gastonia from south Charlotte we worked with Patrick remotely to negotiate the purchase price including a trade in and scheduled delivery on the weekend. The advance terms of the deal were honored without any surprises. The only disappointment was the amount of time it took to process the paper work. We got hung up in a backlog of sorts and with only one person processing paper work the final paperwork took well over 3+ hours. In this day and age of internet transactions, legally binding electronic signatures, it's unfortunate this paper shuffle wasn't done in advance. An area for improvement for sure! Nonetheless I would still highly recommend the dealership and especially working with Patrick and Anthony.

anonymous1

Jul 17, 2015

Overall my experience with Tindol was fair. Haggling over the purchase price is never fun. I was first asked to pay the full purchase price and then it was maybe we can take $200 off...really??I also think the $599 admin fee is outrageous. I could do the title work, etc. far cheaper myself.Next, when I got the car home I found an oily substance all over the engine parts and underside of the hood which I had to wipe off. It's not necessary to do that. Next, I found the oil to be way over filled. I had to crawl under the car and let oil out of the drain plug 5 or 6 times until it came down to the full mark on the dipstick.Lastly, the pink coolant in the bottle is below the low line and now I have to spend $26 on a gallon of the stuff just to bring the level up to normal.Oh and my wife was told the seats would be steam cleaned and they weren't.Thanks.

lharris

Jul 8, 2015

Salesman - Anthony Powell was very professional and polite to address any questions or concerns that I had.Sales Manager - Mucenfuss was very willing to meet my needs of repairs on the used vehicle I was looking at and was please with the body shops repair results.Finance Manager - Don very smooth and quick transaction and knowledgeable of what he was doing.

DGBass0402

Jun 30, 2015

We came Tidol Ford with an idea of what we wanted in regards to an SUV (Ford Explorer). We also had a budget that we wanted to stick with for our monthly payment. Lets just say, we left the dealership with an experience that exceeded our expectations. We worked with Mike Brown. This man is just amazing, friendly, knowledgable and overall a genuine person. He is not your typical salesman who forces you into something. He was more of a friend that tags along with you to make sure you are getting the best deal possible. He made the entire process seamless and went above and beyond to take care of us. We will definitely be recommending him to friends and family. Tidol Ford, you definitely have a keeper. Take care of him!!!!Kavita and Dominic Bass

Mustangman101

Jun 25, 2015

This has to be the best dealership service ever,they greet you as soon as you step foot in the service lane, and the service advisers are quick and are ready to deal with whatever problem you have,and i love the fact that they have a service shuttle its so convenient thank yall for my wondeful vistit

sadbuttrue

Jun 24, 2015

I saw a vehicle of theirs on autotrader.com where they have it listed.the Asking price on the vehicle was $9294.Right under that price on the website it clearly states '$500 above book"I called to buy the vehicle and have it off their property by tomorrow afternoon.After being stalled repeatedly via text message and me having to wait 20 minutes for a reply from Julie she tells me on the phone later that ''i had real customers here in the store in front of me and i got to you when i could in between"She didnt think there was anything wrong with that but to me it was tacky,classless and unprofessional.She then tried to tell me that kbb and autotrader.com information is pretty much worthless that they ignore it. She was willing however to replace 1 missing and 1 cracked hubcap after taking approx 2 hrs of my time.She also hysterically told me 'there were things more important that my car purchase etc etc before i hung up on her.She then called me back again and acted like she couldnt understand why i was so mad and that she is so much the not rude person she was with me and so on.This was a disgraceful way of doing business in my viewpoint.

Jbennett8415

Jun 21, 2015

Usually when purchasing a used car it can easily go in a negative direction. I recently was in the market but didn't want to buy a new car, I found a vehicle they had via cars.com to express interest. Of all of the dealers I contacted they were the first to contact me back. I went for a test drive but had expressed to the representative what I was looking for and the budget. Upon arrival she had already researched the inventory and found a few others I might be more interested in. I ended up purchasing one of the others. They did.a great job not trying upsell me to another car, they were patient with me as I took a few days to decide and research. Every interaction was very friendly. Great experience, very transparent and did not avoid questions or dance around vehicle issues. I look forward to doing business with them again.

Ford Edge

Jun 19, 2015

Anthony Powell was our sales rep for our purchase. You couldn't ask for a better man. He's polite, considerate and an all around good guy.

Superduty Queen

Jun 18, 2015

They made us feel at home!! Tom Lewis was definitely a great salesperson!! I would recommend this place to EVERYBODY!!!! Definitely will use them for all our car buying needs!!

MaryS

Jun 13, 2015

After a stressful two months, Ron was a breath of fresh air. Even though I didn't buy the most expensive car on lot, he answered all my questions without fail.

jjwyatt

Jun 8, 2015

Great staff and unbelievable deals! I really like the fact that they do not do any pressure sale. I highly recommend Tindol for everything Ford.

JWB1981

Jun 8, 2015

My wife and I purchased a 2015 Ford Escape. Our salesman Mike Brown was AWESOME!!! He was very helpful and ensured us that we got what we wanted and needed at a price we could afford. He is by far the best car salesman I've ever dealt with and Earl Tindol was by far the best car dealership we have ever bought a car from.

Savsmommy

Jun 7, 2015

My purchase of a new 2015 Explorer was great . Our salesman had us ready before we knew it . He went above and beyond to ensure our experience was great .

taralgivens

Jun 5, 2015

My Service Msnager was Ritch Hallman. This was my second appointment and I will keep coming back! Recently relocated and had engine light warnings- he squeezed me in without appointment to diagnose & resolved. I came back for regular maintenance because of honest diagnosis without pressuring customers to spend $ not needed, they worked with another customer in front of me on payment and friendly people who went out of their way for the customer as witnessed while I was there. Highly recommend!!

teebo59

Jun 3, 2015

Fantastic dealership. Wonderful representation by a fabulous salesperson, Brian Tims. Was doubtful before I arrived, but within minutes knew I had come to the right place. Their professionalism was just the beginning without being pushy. They provided everything and more. I'm one happy customer and have already told several about the customer satisfaction that is awaiting them should they decide to purchase. I will return here should I ever want to buy another vehicle. Thank you Earl Tindol Ford and Brian Tims for the smile on my face with my Fusion.

A1797

Jun 2, 2015

I worked with Anthony to buy a used Civic; because I was coming from a bit of a distance, he really worked with me over the phone to try and figure out the best deal we could get without a lot of going back and forth and haggling. When I went in to the dealership, I did about 3 test drives - they even had one of the mechanics ride with me because I was worried the car was shifting a little hard and the power train warranty was almost up! The only *very minor* complaint I had was that I was there all day because the shop was a bit backed up when I had decided to purchase the car. While I was waiting, every employee that walked by made sure that I was taken care of and that I didn't need anything. Because of the long wait, I was offered coupons to a local restaurant. They didn't have the wiper blades I needed, so they shipped them to my house because I couldn't make it back to the dealership. Anthony made sure my Bluetooth was set up and working before I left at 8 pm that night. I have never felt good driving a car off the lot - EXCEPT this time! Amazing service!

Whay123

Jun 1, 2015

Their core values are posted on the wall when you come in and I didn't believe that it would be possible for them to meet these standards they set, but they not only met them they exceeded them. They don't want to just put you in a car but they do their very best to put you in the car for you! I have never felt so cared for when buying a car. I will never look anywhere else. I am sold on Tindol!Mike Brown is truly great and I look forward to the next time I by a car as long as I work with him.(Bought a 2010 Mercury Milan premier)

Jennifer

May 31, 2015

When our van broke down I knew who I was calling. Patrick Lubin at Ford in gastonia is a wonderful salesman. This is actually the second car he has sold me. I originally met him at a different dealership and he was so helpful then. I sent him a message and he stated working on it right then. Yes texting me pictures as I'm stuck on the side of the road. I finally get home and we go online and find what we want and I text him what we are looking at. We do the basic credit information online and he drives an hour to pick us up. They had already had us pre approved and so we were there a short time before driving off with our new car. If you need a car go there and see Patrick. Let him know you saw Jennifer's review and he will hook you up. I promise that. He is a caring Christian man who will help you get what you need.

volklskier

May 31, 2015

I recently purchased a 2015 Mustang GT and was assisted by Ron Bolin. I could not have asked for a better experience from start to pulling out of the lot. I received attention, honesty and respect. I would not hesitate to recommend Ron or Tindol Ford.

lg0325

May 29, 2015

Everyone was very friendly. I came in knowing exactly what I wanted. The dealership had the vehicle parked up front ready for a test drive and ready to appraise my vehicle. I walked away with a new vehicle paying less a month and extremely happy with my purchase.

tbaron

May 29, 2015

Have always bought Ford cars and trucks for everyday type vehicles as I believe they are the best on the market. I have always bought GM when it came to Muscle Cars and after looking around for 6 weeks I found Tindol to have the best deal on a 2010 Camaro SS with only 14,000 miles and $2,500 below KBB value. Brian Tims was the salesperson assigned and he did a solid job, but I'm shocked how Tindol doesn't fill the gas tank up like they use to. Overall I am pleased. Some of the other employees walking around need to be a little more friendly not that it bothers me, but it might others.

usc12

May 29, 2015

My mom was looking for a new Fusion. I e-mailed Julie Petree. We settled on a price and drove up to Gastonia from Columbia, S.C. to look at it. Julie met us and introduced us to Jody Sexton. Jody was very nice and spent a lot of time showing the features of the Fusion to my Mom. It was a "no hassle, no pressure" sales transaction and the price was what we agreed to. Both of us were impressed with Jody and Julie and she is very happy with her new purchase.

CoachQ23

May 26, 2015

1. If you ask, Tindol will work with you on what you want.2. They are patient and do not annoy you one bit like "the other guys"3. Great price for the car I purchased4. Overall just nice people5. Mike the manager was a great person that just wanted to genuinely help6. Patrick was not overwhelming what so ever which was fantastic

Cargurukip

May 24, 2015

My wife and I met Mike Brown on one of the coldest most raw days of the winter. It was near closing time but Mike didn't hesitate to come out into the lot to greet us. We drove an explorer and a flex. I had a newer truck to sell so it took a little longer. 3 weeks ago, I came back to Tindol and bought a new Explorer Sport. Once again Mike Brown was my salesperson. It was an easy transaction. I feel like I've known Mike all my life and made a good friend. No salesperson b.s. Then he introduced me to Natalie and you won't find a nicer, down to earth, concerned owner in the business. Plus, I love my car. The flex turbo ford puts in the Explorer Sport is awesome. 360 plus horsepower is quick and powerful and rides like a dream.Thanks Mike for all your helpKip Thompson

Scottie

May 23, 2015

I bought a 2011 F-150 from Tindol Ford. I had a great experience! My salesmen Mike Brown was great! He made me feel like a friend not just a customer. I had a good time at Tindol Ford. I've told all my family and friends about my experience at Tindol Ford. I love my F-150!

StanC3

May 23, 2015

Tindol Ford sales team did a great job getting me into a new 2015 Ford Explorer. Dylan O'Donahue worked hard to get me the deal I needed and wanted to purchase my new vehicle. Eddie Pittman handled making sure the numbers were right and that I was completely satisfied. The only hitch in the whole event was when I met the business manager to sign the paperwork. He used hard sell tactics on the extended warranties, gap insurance, etc. which completely left a bad taste for me. But, on the same token, Natalie Tindol and her team really went above and beyond to satisfy me. Thanks Tindol Ford!

dlou

May 22, 2015

Earl Tindol Ford is the only dealership i actually enjoy doing business with. I have been to several other dealerships and was not impressed, mainly with the pushy service.I have also dealt with other Ford dealerships and have vowed to never return.I would recommend Earl Tindol Ford to anyone.

Mustang Sailor

May 22, 2015

I found a vehicle I wanted on line and started negotiating on line since this Dealership is an hour away from my home. It was a pleasant experience and they were genuinely working with me. The ladies in the Internet Sales department sent me everything I needed via email and all I needed to do was go see it. I decided to drive up and test drive the truck I wanted. They had it up front waiting for me when I arrived so I got a good, walk around look at it and no one hassled me as I walked around it. All I had to do way raise me hand and a salesperson would immediately come to help. I had an appointment so I went inside to see Paul Poston and he had they key and was ready to roll. He knew a lot about the vehicle so we were off to a good start. The evaluation phase of my trade-in was quick and simple and both Paul and the Manager worked with me to get the numbers right. I decided to purchase the truck and Mike Corbett worked up all the paperwork without delay. I've bought many vehicles over the years (I'm almost 60) and this was by-far the best experience with a Dealership I've ever had. I will go back when my wife's car is ready to be replaced. Thanks to all the folks that helped me.

Ted Webb

May 22, 2015

I was treated like family and I got the car I wanted in a timely manner. Awesome bunch of people. I'll definitely go back.

Treat Me Right

May 22, 2015

My buying experience was so much more than I expected. From the minute I walked into the showroom until I left with my Ford Fusion, it was all about pleasing the customer. Jody was very adept at understanding my driving needs. I could not have asked for a more helpful sales consultant. I met Natalie who was so delightful and made me feel so welcomed. The people and sales experience were not at all what I expected,,,,,,no hassle,,,,,no pressure; it was all about me and I left feeling like I had made new friends. Love my car!Betty Moore

KAW0929

May 21, 2015

Tindol Ford made my experience of buying my first car very exciting and easy. The employees are helpful and gave me all the information I need to know.

barak71

May 20, 2015

The initial sale was great, service is very poor. They do not call back when parts arrive, especially after spending 50K on a truck. Wait times are too long as well.

Bell, Shane

May 20, 2015

From the moment we drove on the lot looking for a vehicle to when we left with our new Ford Focus we felt at ease and comfortable. Mike Brown helped us find the perfect fit for us he was very friendly and yet very professional. We could not be happier with the service we received from him and the staff. We highly recommend Tindol Ford to anyone wanting to purchase a vehicle new or used and we highly recommend Mike he was one of the nicest guys that we've dealt with in a while when considering a car... My husband was a little worried and a lot nervous when we first drove on the lot but after talking with Mike all that worry and nervousness went away .

Cathster

May 20, 2015

We purchased our Roush mustangs from Tindol Ford. Lyle Sturgis and Jamie Hull took care of us and we could not be happier with their services. Everyone at Tindol Ford is friendly and very professional. It is a pleasure to do business with them.

FordGuy1

May 20, 2015

Came here after a bad experience at another dealership and they were very nice and helpful. Most of all patient and willing to work with us. We worked with Larry Maney on getting us a truck and he was fair, but flexible. Even came to my work to pick it up when a sensor went bad after we got it. They picked it up and fixed it same day and brought it back. Highly recommended.

jp111

May 20, 2015

purchased pre-owned car. sales staff was courteous & professional. would buy another care from this dealership. dealership offers wide variety of vehicles including top notch pre-owned.

Kayokyesmom

May 20, 2015

After a bad experience at another dealer and loosing my car on a wreck they put me in the car I wanted at a payment that I could afford. Thank you guys

Kim Carver

May 20, 2015

From the moment we saw the auto we wanted, salesman "Mo Adams" was very attentive to our needs and provided courteous service. We closed the deal in 2 days. Although we used our own bank the finance department completed our transaction in no time. All of the staff was very friendly. Even when I picked up my new tag Mo put it on for me. I looking forward to my next visit to get my auto serviced. Thank you making our car buying experience a pleasant one!

TREYSUMMERLIN 3

May 20, 2015

Both Mo Adams and Jamie Hull were great in servicing in the purchase of my car!! They were both very friendly and extremely helpful in every aspect!! Eddie Pittman was also very helpful and enjoyable to work with!!

Coffeeguy

May 19, 2015

Would highly recommend Paul Postin as a salesman. He demonstrated that he truly cares about his customers when a problem arose about a week after our purchase of a used car. He got the dealership to repair the car even though it was technically out of warranty. Both the dealership and Paul stood behind the sale!

JHaff

May 19, 2015

I found the exact build of Explorer I wanted via internet at Tindol Ford. I phoned for more information, and Ron answered. He was very polite throughout the whole process. The dealership did make a rather large mistake in estimating my trade value (more than $4k over what they really were able to offer). Ron again was polite and apologetic. I figured they'd be willing to give me a better deal for the mistake....they didn't. Also, I live 350 miles from the dealership, so the new vehicle was delivered to me by Ron on his DAY OFF. Very nice of him to do! However, I was asked to fill the tank on my trade and receive the new vehicle without a full tank of gas (which they later mailed me a refund for). Overall, happy with the vehicle and process; but some bumps throughout the process that could have and should have been avoided kept me from giving 5 stars.

jknight41

May 18, 2015

Mo Adams and the team went beyond what I thought they could do everyone had my best interest in mind, they kept me informed through the whole process and treated me like a person not a number

Luvs2smile

May 18, 2015

On April 8, 2015, my granddaughter was driving with me and my grandson home from their schools. We were in my 2012 Honda CivicLX. About a quarter of a mile from my house, we were T-Boned. Both side air bags deployed on the driver's side. I have no doubt that God and these air bags saved our lives. I loved my little car. I began the journey looking for another car. My son got on the internet looking for a replacement car. I dealt with 2 local dealers. I was so disappointed in the customer service I received from a local Honda Dealer. It was like they were doing me a favor in selling me a car. I was repeatedly ill treated. I got the website from my son and began looking for myself online.. I was lead to Tindol Ford and the very best salesman in the world, Maurice Wilder. I talked to Wilder (as he perfers to be called) on many occasions. In dealing with insurance, GAP insurance, I was just getting overwhelmed. Wilder would call and I avoided his calls because I was at the end of my rope with everything. Wilder's calls never bothered me. He was extremely professional and even called just to see how I was. AMAZING!!! One day, I took Wilder's call and talked to him about everything and I mean everything that was going on. Wilder continued with every call to encourage me. I told him I was ready to jump off a cliff (only kidding). I broke down on the phone and was a bit embarrassed. Wilder said, "Ms Grogan, the good Lord doesn't put more on us than we can bear". I was so encouraged by his professionalism, encouragement and determination to find that "Right" car for me. On my way to the doctor, last Thursday, April 14th, I received a call from Wilder. He said, "Ms Grogan, we have you approved for a car. I think you are going to like it". I said, "Are you serious?". He said yes and asked when I could come to sit down and talk to him. I told him I'd be there as soon as I finished with the doctor. I drove to Gastonia, NC and passed "The Motor Mile" in Greenville, SC. I arrived at Tindol Ford where Wilder was sitting outside waiting for me. We walked into the Dealership and chatted for a few mins. He took me outside to see the car. The car was a 2012 Honda CivixLX, very same color of my totalled car, 10,000 miles less than the previous one, extra features, extremely clean and looked brand new!! I cried! Wilder is a special kind of salesperson. He is an ex-Marine, loves his job, his country and people. I can not describe in words the respect Wilder deserves. I will never forget him and know I have not only a salesman but a life time friend! I know Wilder will exceed his on expectations in life. I even think one day he will be the General Manager at Tindol Ford. Everyone there treated me like I was the best thing since sliced bread. I left there with a light and happy heart, burdens lifted, a Clemson Poster with this coming years schedule (thank you so much Eddie Pittman Gooo Tigers!) new friends made and my new car that I now call "Grace". Thank you to all the great folks at Tindol Ford for making everything happen for me, making me feel very special and for the new found friendships! I will never forget my excellent experience at Tindol Ford and would recommend Tindol Ford to anyone and everyone looking to buy a new or used car. I know if I ever need another car I will be a return customer. Sincerely, Beverly Grogan God bless you all!

JRICHARDS

May 17, 2015

It was a pleasure to my my First Ford at Tindol Ford. My sales consultant Patrick Lubin was wonderful and I wou definitely recommend him to my friends!

jeffmccr

May 16, 2015

We bought a Ford Mustang from Mike Brown yesterday! After going to another dealership in the area, we knew we had made the right decision with going with Tindol Ford. All of the folks we dealt with went well above and beyond our expectations! Everyone we dealt with was very easy to deal with and explained a lot in detail about the car that we purchased. Tindol Ford will definitely get our business and our referrals! Thanks again to Mike, Eddie, Lyle and Jamie for superior customer service and getting us in the car we wanted for the price we wanted!!!

Jasonlm99

May 15, 2015

Working out of town I was worried that I would not be able to find a decent place for a oil change. My doubts are history, the staff and service was by far the best that I have experienced when dealing with dealerships. Thanks Tindol Ford!Jason M

Dave123

May 14, 2015

We bought a Fusion from Mike Brown today. Mike is knowledgeable, non-pressuring and easy to deal with. We used their website to find deals before our visit. The prices were a bit hard to believe compared to another dealership's prices where we had visited. We were curious to find out if the internet prices we were seeing were real. They were, to the penny. Tindol and Mike gave us a great deal. We trusted Mike quickly and give him our highest recommendation. We also met with business manager, Mike Corbett, who was friendly and very clear on the financing details. We also met their sales manager, Eddie Pittman, who was also a pleasure to deal with. They made the process a pleasure which was a pleasant surprise. We recommend that you give Mike Brown and Tindol an opportunity to win your business. We believe they will.

awparks

May 11, 2015

After doing some research on Tindol Ford's website, I found the car that I wanted and was able to get a fantastic deal and great service. Ron S. was very easy to deal with and talked to my husband and I like friends. We honestly felt like he had our best interest at heart. Tindol made my first car buying experience very enjoyable and even provided us some tasty popcorn! I will definitely return here in the future.

cpm

May 7, 2015

Good price. Knowledgeable sales agent. Car has really nice features. I had one before and got newer model. Sync is better. Keypad entry is better.

mdavis

May 7, 2015

Everyone was super friendly and nice. Did'nt have any issues at all. Will buy from again. Transaction went smooth as silk couldn't ask for a better ford dealer.

Sunset Red

May 7, 2015

Best car buying experience, ever. Sales person Ron Sumption quite helpful, caring. Jamie Hull, sales finance person very nice and helpful also. Would recommend to anyone.

walt

May 6, 2015

Robert (service writer) was very accommodating to my concerns. Very friendly and understanding. Vehicle was cleaner than an Autobell experience. Good experience overall. Even Natalie said hello while I was waiting in the showroom.

Barb

May 2, 2015

We got a Dodge Sprinter for our agency a 501 C 3 CharityPaul Poston was a great person to deal with .Everything was as advertised.We are happy.

George 1

Apr 24, 2015

Rick Hodges is always a pleasure to deal with. He goes over and beyond to make sure we are satisfied and all our questions are answered. Also, Jamie Hull is very good and inform us of different warranties.

Aasbury

Apr 21, 2015

Wilder was great to work with. He was very knowledgeable. Very friendly. Not pushy at all.Good experience overall. Love the Edge so far. Thank you.

Mlawing

Apr 21, 2015

There have not been many occasions I brag about my service at a car dealership but I received I what I consider great customer service coupled with the repair getting done within an hour.

Chris stang

Apr 20, 2015

Love Fords all I buy. This is my 3rd new one from Lyle Sturgis. This time a Roush and I love it. They make you feel like family

Ortho Girl

Apr 20, 2015

Jody Sexton did a fabulous job with us! Very easy going and great to deal with! Most pleasant experience of buying a car every ok well Leasing a car! My first ever Lease!

jmingram70

Apr 17, 2015

Amazing salesmen and willing to help in any way they can. Would highly recommend this dealership. Ask for Mike or Dylan and I assure you that you will receive the best possible care. These two gentleman knew I was in a tough situation, and they made it right. I now am the proud owner of a 2015 Ford Fusion :-)

mikestoys

Apr 14, 2015

The moment we met Lyle Sturgis and Natalie Tindol we felt like one of the family and both went "above and beyond" to make my wife and I feel like we were important to them. We would not hesitate in recommending this dealership to anyone wanting a new or used vehicle.

chocolate chip246

Apr 9, 2015

Everyone was friendly and helpful The atmosphere of the dealership was great and they made you feel at home. I would send friends and family to the dealership.

dtaylor06

Apr 6, 2015

Lyle was not pushy but very friendly and informative. I would recommend him to anyone. Mike was also very helpful and friendly to work with.

gmancuso

Apr 6, 2015

Good morning!I couldn't have asked for a better experience buying my very first Ford! I finally listened to Dad, "buy American! Period!" I had no idea the level of professionalization, customer services, and fun I would enjoy when I walked in. Not once did I feel pressured and I certainly didn't feel like I was being taken advantage of at all! Special thank you to Mo and Mike. Mo was amazing...he was engaged, helpful, patient and wasn't going to rush me...no pressure. But, he knew I wanted to move process along because my time was limited. He turned a , normally ardurous process in to a smoothe, efficient and no non-sense process. I couldn't believe it! He had a professional version of a sense-of-urgency - which made me feel listened-to. I simply wanted my Ford and I needed it to get done asap! He was on board! So great! Mike is a professional, sharp, SWEET guy. Let me say, when you are committing to pay a good sum of money for a long 5 years...I need someone to be sweet to me, keeping me calm, easing the pain pf spending so much $! Oh, and the efficiency holds true throughout the dealership since Mike was on top of my paperwork. He was ready for me to do my part and get me on my way feeling happy and proud of my new purchase...Mike's got this down and not once did I feel he was being insincere. I'll be back for my oil changes gentlemen! See you all soon! Gina

jerome

Mar 28, 2015

The best.....I had every deal with .....I love spending my money with people so nice a professional and treat you like family.... they the best. ..

Bill I.

Mar 17, 2015

Had a good experience with Tindol Ford.Started by e-mailing them about a used vehicle I was interested in.From there,Patrick Lubin promptly contacted me to set up a time to look at the vehicle.Later that morning of checking it out,I signed the papers and got the payments under that of which I was seeking.They even delivered it to my home later that night.Very pleasant experience and I would recommend them to anyone.

Mahoney

Mar 17, 2015

We had such a good experience. Our salesman Patrick went above and beyond to make everything smooth for us. No Pressure at all. Julie was also very helpful. Between the two of them every question or concern we had was answered. I do have to say that of all the dealerships I have been to I have never been treated as well as we were here. I would for sure come back next time I need a vehicle.

Trent

Mar 13, 2015

Went above and beyond to make my wait very minimal. I actuall arrived before they opened and they opened early so that I didn't have to wait. That's customer service. They could have let me stand outside for another 5 minutes like so many other companies would have done, but didn't. Thank you for a great job and fantastic service.

KenJ

Mar 11, 2015

Best car buying experience I have had in recent years. Price was lowest among area Ford dealers and I received a good price on my trade in. The sales consultant (Paul Poston) was very attentive to my needs. There were no high pressure sales tactics nor attempts to sell me high priced dealer add-ons (waxes, interior protectants, etc).

David

Mar 7, 2015

David Jolly was easy to work with and he demonstrated honesty and professionalism. Relaxed environment to purchase a vehicle. Not high pressure at all. Helpful in making choices.

brooke.brown28

Mar 5, 2015

First off, my husband and I have been to several dealerships over the last few years and each time it's the same thing: pushing you into buying a car. Tindol Ford isn't like that. Our salesman, Mike Brown is the 'Man of the Year' as he has made my husband physically relax going into the dealership whether it's for service or if it's to look at a car/truck. Over the last year, my husband and I have bought 3 vehicles from Mike. We came in last week for a simple oil change with the F250 we had and decided to talk to Mike about the new 2015 mustangs. To make a long story short, we ended up walking out of the dealership with two NEW 2015 vehicles (Explorer and Mustang GT). To give a little back ground why making my husband "relax" is so astonishing, my husband is medically retired from the Marine Corps and has brain injuries and PTSD (from mortars rounds hitting him). He DOESN'T relax whatsoever anywhere. Mike has made my husband feel 'safe and secure' where he is at. Mike's personality and salesmanship is just out the roof. It's like talking to an old friend when those two talk, and when I say 'I'm shocked" I honestly mean it. I can not tell you how thankful I am that we have had the honor to work with Mike Brown and to see a glimpse of my husband come out when we are out of the house. Tindol Ford isn't just a dealership that wants your money and then boot you out the door. They truly work to find you the right car or truck you are looking for WITH the price you are looking for. We walked out of Tindol Ford last week with two new cars and LOWER payments than our previous vehicles thanks to Mike Brown and Mike Corbet in Finance. Mike (finance) worked every number he could to make sure I was happy with the price and payment. He understood that my husband doesn't understand everything that you and I do. So, what did he do? He broke everything down for my husband, David. Broke it down to make sure David understood and that David was happy. I haven't saw my husband smile talking about trading cars like he does when we work with Tindol Ford. If you take anything out of this 'essay', please take this last statement to heart: If you want to work two people, with whom truly care about helping you and not hindering you, please seek out Mike Brown and make sure to request Mike in Finance to do the paperwork. These two guys have truly made an impact on our family in more ways than one. God Bless you all. Semper Fi,Brooke BrownCpl. David Brown, Ret. USMC

Duane

Mar 1, 2015

I am very impressed with the service, they went above and beyond to get the deal that I wanted. I started my deal via the Internet with Anthony Powell and he was very responsive with the answers I wanted, When I arrived at the dealership unfortunately Anthony was busy with another customer so instead of me waiting he introduced me to Paul Poston, Paul did not waste any time , he was very nice and informational on the vehicle I purchased. I will definitely go back for my next new vehicle purchase and would recommend them to anyone!

Jcledford

Mar 1, 2015

Easiest car buying experience! My salesman Patrick was extremely helpful. I had been looking for this particular make and model for a few months and finally saw the one I purchased online. I contacted the dealership via internet and Patrick quickly got in touch with me. He listened to what I needed and went out of his way to meet my expectations. We were able to reach the price and payments that I was looking for. It has been almost 2 weeks since my purchase and I am enjoying my new Ford! I will definitely return to this dealership for future purchases and would highly recommend Patrick Lubin to ANYONE who is looking for a vehicle.

hamKdoe

Feb 26, 2015

My salesman (Anthony Powell) was the best he knew what i wanted and done he's best to get me the truck i wanted. Friendly and fast service from sales and finance. Was in my truck riding in 24hrs now that's fast. Tindol Ford is the best in town and would recommend them and Anthony to anybody trying to buy. The best experience i had from any salesman and dealership. 199% happy costumer.

Jimmed

Feb 26, 2015

Great deal stress free great sales man overall very satisfied with the purchase I would recommend visiting tindol ford for a great hassle free experience

rickystokes

Feb 25, 2015

I really enjoyed my visit to Tindol Ford. The salesman (Paul Poston) was very polite, friendly, helpful and did a great job making me feel as comfortable as possible. The rest of the staff were as nice as they could be and the finance department did a good job getting me the loan.

OnEdge001

Feb 23, 2015

I found a nice used Ford Edge at a very good price. The salesman was knowledgeable and helped get me through the purchase process quickly so I could return to work. Everyone was friendly, yet not pushy. Very good experience.

Flxmrt

Feb 16, 2015

Due to distance and work schedule I did big part of the process through email/phone. Mr. Patrick Lubin was extremely diligent answering all my questions and providing precise and concise information. From the beginning they quoted as they meant to beat any other offer, one of the best prices in the Charlotte, Greenville and Atlanta area. At some point Mr. Robbie Cagle got involve to clarify some information and the professionalism and honesty of these two gentlemen was what made me decide to make business with them. The day after we agreed on price and conditions I went to the dealer to be received by Mr. Lubin like he knew me from years, everyone is very friendly on the dealer. My car was clean and ready to be inspected and tested, closing of the sale went flawless, were even invited to have lunch with the guys that were making a grilled lunch on the back of the dealer. Tidol has the biggest Ford inventory I saw during this purchasing process (sorry, didn't paid attention to the Subaru side), no other place had such variety of Mustang models and colors, this will make it more likely to find any model/color you want. I definitely recommend you to contact Mr. Patrick Lubin and visit this dealer if you plan to buy a Ford or Subaru. The only downside is the inconvenient conditions for a proper test drive as the immediate road gets very busy, exactly what you don't want when testing a muscle car, but convenient accesses to the I-85 provides for a proper test.

Mike S

Feb 16, 2015

We found what we were looking for on your website, went in and Mike helped with all the details. Good not ask for a better car buying experience.

inkpen

Feb 14, 2015

Thanks for all the hard work you put in looking for the best deal to offer us. We highly recommend Mo and would use him again!!The Shoemakers

JenT

Feb 13, 2015

We are incredibly happy with every aspect of the car buying experience at Tindol. We knew what we were looking for, found the car on your website, and came in to ask to see it. At no point did we feel pressured into anything. Paul was friendly, enthusiastic, and knowledgeable. We will most certainly return to Tindol when it's time to replace our other vehicle. A special thank you to Mike as well, for working with us to keep the cost within our budget. This was our first time shopping with Tindol Ford and it won't be our last!

Robert

Feb 12, 2015

Staff provided excellent customer service and went above and beyond his job. He was very professional and friendly, He made sure that the process went smooth. We highly recommend this employee.

horselover

Feb 8, 2015

I was dreading going to look for another car. I do not like pushy salesmen/women and haggling over price..Our sales guy Ron Sumption never pushed or made me feel stressed. They did everything they could to get us into a new car with payments we can live with. There was no back & forth with this and that. The sales manager Jeremy Rimmer went over and above what he is probably required to do to get us the best deal and interest rate.Then on to finalize the paperwork. Michael Corbett was great! Did not push extended warranty but gave his recommendation and we took it. Completed all of the paperwork and was in & out quickly.This is the first Ford I have ever had and if the car is a good as the dealership, I will be a new Ford person. To the owner(s) of Tindol Ford. You should be very proud of the staff that I worked with. They made my car buying experience the best one I have had!Thank you

Robert &Annie Jones

Feb 6, 2015

we bought a 2010 GT Mustang from Lyle Sturgis he was great then, We traded that in on a 2015 Rouch Race Red RS1 Mustang and Lyle went above and beyond what most sales people would, He kept a positive attitude even when we didn't, Lyle Sturgis is a great person, and a good friend, and we will continue giving Lyle and Tindol Ford our business, Lyle introduced us to the people that will be taking care of our Rouch Mustang, they were all very friendly as well as knowledgeable on the Rouch. they made us feel very comfortable. keep up the great work Lyle..Tindol Ford is lucky to have you working there, If you get the chance to go to Tindol Ford you will be in good hands, no matter who you talk to. they are all very friendly , we will be seeing you soon Lyle and thanks for all you have done for us!!!! Robert and Annie Jones

Goldida

Jan 31, 2015

Caleb informed me of available options, an accurate estimate, returned my repaired vehicle early. Caleb was polite and professional throughout the process and is a great ambassador for Tindol Ford.

Jon

Jan 30, 2015

The overall process was simply great. The advertised low sales price was the price they offered the car at, what a novel idea, :-) another dealer in the area was 2k higher than there on advertised price and Earl Tindol beat there price. Mr. Gordon Haygood is very knowledgeable and a pleasure to work with.

lacmoser

Jan 30, 2015

Brian Tims, Jr in Sales made the experience worry and hassle free. He dealt with me via text/email through the whole process and when we arrived after a 2hr drive to the dealership, all the papers were ready, the car was filled up and detailed waiting at the front door for me. Michael Corbett in the Financial Dept was friendly, funny and made me feel right at home. Amazing customer service, we will be going back soon for my husband a new car. Definitely recommend Tindol Ford Rouch!!!

almcclo

Jan 29, 2015

I have been to every other dealer in Charlotte, NC, and some in Pennsylvania. Everyone told me that there was no way to get me into a new car by myself. My credit score was too low. My income was too unique. The negative equity in my old car made it impossible to get a loan. When I walked into Tindol Ford, I was ready to hear another no. But instead they said, "let me try" AND TRY THEY DID!! Patrick and Robbie bounced around from this car to that car, different price points, different banks, trying EVERYTHING they could think of to get a "Yes". Three days later, they did just that. Yes, after them tirelessly working for me for three days, last night I got to drive home in a 2013 Ford Focus thanks to Patrick and Robbie. Not only did they get a yes on the car I wanted, there were a couple of cars i could choose from! This was a completely different buying experience than i've ever had or seen. Robbie's willingness to sit down with you, learn your story, see where you are and where you're going and then to take that information to the banks- you become a person, not just a name or a number. Patrick made himself available to me 24/7 throughout the process. He answered all of my dumb questions, kept me abreast of any changes in car or loan status, he even called me while he was at home to update me, and answered my texts at 10 pm! As long as I am in North Carolina, I am going to go back to Tindol for EVERY car i purchase. Honestly, if this dealership can help me get a new car, they can help anyone!

2014f150xlt

Jan 28, 2015

Anthony was a great person to work with and brought me some options. Not a lot of haggling and still happy with price. Looking forward to a great relationship with Tindol Ford.Chuck GilbertManaging PartnerTexas Roadhouse Gastonia

les

Jan 27, 2015

Thanks to Lyle Sturgis and all the Tindol staff for your kindness and pleasent experience with our trade . we love our 2015 Roush and are very excited that you are carrying on with our Gwinnivere The PINK WARRIOR MUSTANG thank you very much Natalie. we are greatful. GODS BLESSINGS TO YOU ALL! LES AND MICHELE DUTCHER OF ASHEVILLE N.C

Robert

Jan 27, 2015

Salesman was very Professional, did a good job explaining product and was knowledgeable, well dressed with good appearance, dealership was friendly and inviting. I would recommend this dealership.

carbuyingsux

Jan 26, 2015

I bought my first car here, expecting it to turn out as a great investment considering I would be buying it from a reputable dealership. It turned into a nightmare very quickly, after test driving the car I noticed that the steering was making an awful noise. I expressed my concerns to my salesman, Patrick Lubin who ensured it would be fixed. Shortly after I received a phone call from Robbie Cagle stating that he was not sure if the dealership would cover the cost of the repair because it was a used car. I then took the car to AAA to get it checked out and see what the real problem was so that I knew what I was getting into. They told me that it was the Steering axle as well as the strut and companion. They told me it was going to cost over $1,000 to fix it. I then brought this information back to the dealership and told them I would not buy the car unless this issue was fixed. AAA deemed the car not safe to drive and should not have passed the inspection Tindol Ford just passed it with, not ever stating any steering issues. This should have been my first red flag. However, I loved the car and wanted to make it work. Robbie was not thrilled that I called him and expressed that I got the car checked out and tried to argue with me over the phone. He was very rude and I could not believe that he was acting in the manner he was. He mocked me, asking me if I was a mechanic and telling me that the issue would not be fixed under the dealerships dollar.I got my father in law involved, who called Robbie and got him to somewhat cooperate, although he was very disappointed in the amount of professionalism he showed. My father in law was going to buy a Ford from Tindol and even joked that he wanted to trade in his brand new Ford F150 just so that he could buy one from Tindol. His mind is now changed and does not ever want to do business with Tindol again. He told Robbie that they illegally passed the car for inspection and that if nothing was done then he would turn them into the DMV.This must have scared Robbie because he then told my father in law that everything would be taken care of. I brought the car in the next day and it was there for a couple of days before I got it back. When I got it back I took it back to AAA where they told me that the repair was done soppily. I then contacted the dealership (once again). They said to bring it in and they would look at it. I brought it in and they took it back and worked on it again.The following week I got in my car to head to work and I could not even turn the steering wheel. I then brought the car back AGAIN..they said they would take care of it this time, sending me to the Subaru side because the "ford side was too busy..(and rude i might add). Got the car back again and then the steering messed up once more before I took it in again and they nicely fixed it.All in all, I would not suggest Tindol Ford because I think that the customer should come first. I also feel that upon buying a car from a dealership that is "reputable" you should not have to be worried about the quality of car you are buying. I also did not appreciate driving 45 minutes-1 hour to the dealership each time that something went wrong. After a couple issues my salesman disappeared, leaving me to fend for myself. I was promised to receive a few things with the car, 2 of which I still have not seen. The one I received after pestering the dealership. I had the car a total of 4 days out of the month that I was paying for it.I am very displeased with my experience and I hope you guys will save yourself the headache and just buy from another dealership, one that prides customer satisfaction and quality of work. After all, a car is not a cheap investment.

April

Jan 24, 2015

We drove from Great Falls SC to look at a vehicle we found on Tindol Ford's website,we were greeted by Mike Brown on our arrival. After much friendly negotiating we got the vehicle we wanted. Mike Brown and Robin Anderson worked very hard to please and meet our needs. I will send friends and family your way in the future and who knows we may get to negotiate again for our wants and needs in the future. Thanks for all you done to help us. April & Tammy

fcantrell

Jan 24, 2015

Great Experience!I spoke with Larry Maney about the car I wanted from their online web site by phone initially. He was extremmley helphul and returned my calls promptly throughout the day. When I got off work and went to the dealership he had the car I wanted all ready for me to look at. I bought the car and drove it home that evening.We appreciated the personal attention Larry showed. He took the time to get to know us personally, shared the history of Tindol Ford, discussed the Mustang that is dedicated to Cancer Survivors and we felt like we were more than just a "sale". Thanks for the great experience Larry!, and a thanks to Jamie Hull also for processing all my loan paperwork so quicklyEveryone we met at Tindol Ford were great to deal with.

patriciafm811

Jan 22, 2015

I drove from Raleigh to look at a used vehicle. I was very impressed with the low pressure of Tindol and how easy they were to work with. There was a slight issue with the car, and they were wonderful about fixing it for me. Larry and Robbie were very understanding, helpful, and knowledgeable. I would absolutely drive back to Tindol for another vehicle.

Lebs

Jan 16, 2015

I had a fantastic experience at Tindol. I did all my research online and started the process with Tindol's online sales team. Having previously purchased two lexuses this way I had prior experience that gave me a basis of comparison. Brian and Robbie made the entire experience seamless. Aside from the test drive, I wouldn't have had to step inside the dealership at all. No wasted time sitting at a dealership all day while a salesperson keeps you on ice as he "talks with his manager". The entire sales experience related to me wife Explorer Sport coupled with the most competitive pricing in the Carolinas resulted in a simultaneous purchase of an F150 for myself. I'm hoping their post sale service is on par. Their competitor in Charlotte lost our business for life as a result of their constant unnecessary upsells whenever I took my prior vehicles in for scheduled maintenance. They may have garnered a profit on some extra spark plugs and coolant flushes but they'll never again see me in their showroom. Hoping My experience with Tindol going forward resemble the amazing Tindol sales expeience I witnessed!

H.Hollar

Jan 10, 2015

We had never done business with Tindol Ford and after seeing an advertisement on the internet we drove 40 minutes to check out their selection. The inventory was great and our car salesman (Wilder) was very courteous, professional, and easy-going. We did not feel pressured or harassed to buy a car. I would recommend this dealership and salesman to anyone. We love our new Ford Escape!

Lmb80

Jan 3, 2015

I had the ultimate pleasure of buying my new Ford Fusion from earl tidol. My saleman Doren Moore could not have treated me any better than what he did. He was very knowledgable and very patient as I chose which "color" car suited me best. Buying a car from earl tinfoil was the best car buying experience I have ever had. Thanks so much will do business with again.

cwisicle

Jan 2, 2015

First time i bought a vehicle from a dealership. Been to many where they hound the crap out of you to get a car. I worked with Ron Sumption and he was very good at keeping me informed and not hounding you. It was a very easy transaction and they allowed me to have the vehicle over Christmas. Most places frown on having a car over night. I had it for three days. Definitely made the decision very easy for me. They fixed the issues on the vehicle before purchase and was quick and easy. Would definitely recommend Ron and Earl tindol Ford to anyone. Thank you for a great and easy transaction.

WJO

Jan 2, 2015

Thanks to web research we nailed down our options before calling Tindol. Maurice Wilder handled the call and met us onsite a few hours later. He patiently allowed us to review the vehicle, answered questions, accompanied us on a test drive and ultimately saw to it that were happy with our decision. Richard Hoppe in the business department was most friendly, engaging and handled the paperwork in a professional and timely fashion. We would strongly recommend Tindol to our friends and family.

mcgowandt

Dec 30, 2014

I recently bought a new Ford truck from Tindol Ford and it was the most enjoyable buying experience I have ever conducted. The salesman Larry was very knowledgeable about the product and helped me thru the process of getting every rebate possible. I am from Georgia and they even brought the truck to me, the price was very fair and the salesman and the dealership even followed up on service that was available and continued to stay in contact with me after the sale and letting me know that they would be here for me for any problems and welcomed me into the Tindol Ford family. Great people and yes I would recommend them to anybody.Donald H. McGowanLudowici,GA 31316

williamDoug

Dec 27, 2014

From the beginning I had a great experience at Tindol Ford.. Most deal ships have salesmen that pressure you into buying a vehicle. Did not have that problem here. Rolland Hammer was just the salesman perfect for me. Purchased a 2011 Nissan Maxima. Very happy. Thanks to all. Especially to you Rolland.

BRG

Dec 25, 2014

From the moment I arrived, he was able to help me every step of the way. Did not know what I would qualify for, and if I would get something in my price range. Everything worked out great. I was able to buy my first new car! New FORD FOCUS!(2014) Thank you, for all your help.

Katergills

Dec 23, 2014

My husband I recently sold our truck and we needed to purchase a new car asap! We had rearched the internet looking for a 2014 Subaru Forrester and found a great priced 2014 Subaru Forrester at Tindol Ford Subaru. My husband and I were excited about the price but we were hesitant to inquire about the 2014 Subaru Forrester because we live in Charleston Sc and were not sure were wanted to travel 3 hours one way for a car with an infant. We quickly found there was no other 2014 Subaru Forrester we saw that we liked so we called and inquired about the car. Our first point was contact was Patrick Lobin in the internet sales department. I explained to Patrick what our needs were and what we could afford. Over a 24 hour period we put together a deal that worked for everyone! My husband and I were so relieved that we purchased an excellent car for our young family. As were were completing the deal we made the arrangements to come pick the car.. What happened next really showed us why Tindol Ford Subaru is the best dealership around. The sales manager, Julie Petree, offered to deliver the car to us, Free of Charge, so we did not have to take our infant so on a long trip during this busy the holiday season! My Husband and I were beside ourselves! We were beyond appreciative at the level of service the whole team at Tindol Ford Subaru displayed! The process of purchasing a car can be daunting however the team at Tindol Ford Subaru made the precess easy and painless! We will be purchasing our cars from Tindol Ford Subaru for a long time to come. Thank you to Patrick, Julie and Robbie! Your dedication and wiliness to be transparent and accommodating is much more than we expected and greatly appreciative. Thank you for everything!

meathead1omq

Dec 22, 2014

From the moment I got there the process of getting my new 2014 truck was A+ ... Mike Brown was very helpful in getting the ball rolling to get me the truck .A+. The price was great ..A+. Thanks a Bunch Mike A+

jshultz

Dec 19, 2014

Just bought a brand new 2014 Ford F-150 FX2 from this dealership. Everyone was very friendly and seemed to enjoy their job. Other dealerships (town and country ford) did not even consider my wants and needs when looking for a new truck and were a pretty intimidating throughout the entire process. This dealership was extremely easy to work with and met all of my needs. I strongly recommend this dealership to anyone buying a new or used vehicle.

Sherlock

Dec 18, 2014

I recently purchased a 2015 Taurus from Tindol Ford. It was a very smooth process without any of the pressure that some dealers like to apply. I was very comfortable and treated well by the friendly and professional staff. They did not have the vehicle that I preferred in stock, but quickly found the one that I wanted to purchase. Everything was handled smoothly. The transferred my tag, my insurance and set up financing with Ford Motor Credit. I would recommend this dealership to anyone that is looking for a quality vehicle and excellent customer service.

bobby.wilson.33821

Dec 15, 2014

I purchased a 2012 Shelby GT500 from Earl Tindol Ford and I couldn't be more satisfied. These guys are awesome. I'll be the first to admit I'm not always the easiest person to deal with, but these guys took care of me with the best of attitudes. They still even after the sale was complete, continue to be a blessing. Lyle was an amazing salesman who worked with me in every way possible. I would prefer to always buy my car's from Earl Tindol Ford. Thanks guys and keep up the good work!

josegresequera

Dec 15, 2014

I saw an add on the paper for a 2008 Tacoma. As soon as I contacted my sales person Anthony Powell he just got right to it and we get this deal rolling. He even took his time to help me clean my truck. Awesome and highly recommended.

rnjv90

Dec 15, 2014

Tindol Ford is great place to do business very friendly staff, Paul Poston was very helpful, professional, and even helped me after my purchase, which some dealerships stop smiling after the buy. But not these Guy's still friendly and helpful.

vdameron

Dec 12, 2014

Everyone was courteous and helpful. All my questions were answered politely and professionally. Thank you to everyone, including the technicians that took care of my car.

AlexSpangler

Dec 8, 2014

It took me no time at all to get in and out with my new car and I couldn't be more pleased with the experience. It was clear the Lyle and the rest of the team cared about getting me the best, high quality service and worked with me on getting the best deal and loan that I could not get anywhere else. I will surely be a return customer!

Griff Miller

Nov 21, 2014

Purchased a New 2014 F150. I took the truck back and the issue below was addressed by the service department.It was fixed and I'm very pleased with the purchase and fixed provided!The staff was good and the truck is very nice, I like it a lot. However, there was and still is a noticeable vibration at speed (55-75mph). I was told it would be fixed prior to pick up. I do believe it was looked at and that some adjustments were made. However, for a Brand NEW Vehicle I would expect Much Less vibration at these speeds. I plan to put a few more miles on the truck to see if it works itself out. If it doesn't, I plan to bring it back and hopefully the service department can address and remedy. All said and done... The process and purchase was a good experience.

jjmorrison

Nov 21, 2014

I was searching for a car online and found it! An almost-new green Mustang GT with a stick! But it wasn't just a GT, it was a Roush with 600 hp! My wife and I drove up the next day to Tindol Ford and bought it! I got a good deal and they made it easy. Lyle is the best car salesman I've ever met! He knows Roush's in and out! If you want to drive an exciting but affordable racecar around town, go see Lyle!

horsees

Nov 20, 2014

i had the pleasure of working with Patrick when trying to purchase a truck. he was very understanding, worked hard to meet my request as far as the range i wanted my payments, what my trade was worth etc. he didnt have to sell the truck because its a FORD and that sells itself. bottom line is the the experience i had was outstanding, top notch, none better.

william.rozmus.9

Nov 20, 2014

I visited Tindol Ford from another town just to see what they had. Maurice Wilder found the exact car I was looking for. There was no typical high pressure sales. Maurice was up front, honest and extremely helpful. This was by far my best car puchase experience. I would recommend Maurice Wilder and Tindol Ford to anyone interested in buying a car.

stacey.c.featherston

Nov 19, 2014

Ron, Jamie, Natalie, Chris and Sam were FABULOUS! never had any typical 'high pressure sales' tactics, they just took great care of me and made sure I was 100% satisfied with my purchase. i have already recommended Tindol and their fine staff to several friends - looking forward to continuing to build this relationship with Natalie and her staff!

bfgood44

Nov 14, 2014

They treated us like family and they know what they are doing. I wish everyone ran their business this way. They are the only dealership we like dealing with.

jtoddcrum

Nov 9, 2014

Lyle Sturgis did phenomenal. He's a huge asset to the dealership. Absolutely pain-free, pleasant and positive experience buying my new Mustang. Will buy from Lyle again! Thank you Tindol Ford, and thank you Lyle for the exceptional service I received.

abbeygirl152

Nov 7, 2014

This was my first experience with buying a car, and it was wonderful! Ron Sumption was incredible! I had heard that buying a car could be a "scary, stressful" experience, but I could not have imaginged anything better! Jamie Hull was also extremely helpful, friendly, and a pleasure to work with!

rozesrred

Nov 5, 2014

It just doesn't get any better than Lyle Sturgis and the awesome team at Tindol Ford. I knew exactly how I wanted my Gotta Have It Green Roush 3, and Lyle made it happen, down to the very last detail!! He went above and beyond and exceeded my every expectation!! Even though I live 3 hours away, I will continue to come back to Tindol Ford!! Their professionalism and friendliness is OUTSTANDING!!!

rocketrita

Oct 29, 2014

We have nothing but the highest regard for Michael Brown and the excellent professional service given to us in the recent purchase of our Lincoln MKZ. I would highly recommend him and the entire team that assisted us and it was a most pleasurable experience. I only look forward to seeing all of you when we come in for service.We had 3 life stresses during our car purchase, back surg. car wreck, and the death of Johnny's brother. Even with all this going on, Michael helped us as best he could to make it easier. Again, nothing but highest praise for Tindol Ford. Also, good to see Scott in the financial office. He, too was excellent and his professional mannerism above board!Johnny and Rita Jones

Robert &Annie Jones

Oct 23, 2014

we went to Tindol ford to look at GT's with automatic Lyle Sturgis showed us a GT 5 speed even though my wife has loved mustangs and has had 5,I'm a Chevy man, I went nuts over this GT, I talked her into buying it ,Lyle was so helpful and patience and stayed late did everything he could to get us into this car. was not pushy.. we have bought from earl Tindol before but by far Lyle Sturgis was the best sale's person I have ever worked with by far. thanks for everything Lyle.

Amymmeeks

Oct 17, 2014

I came to Tindol Ford to trade in for a new Fusion. Lyle Sturgis went above and beyond providing the best customer service. He made me feel at ease about my trade and he took care of everything quickly and professionally. I will defiantly come back for all my car buying and care needs and will ask for Lyle. Thanks so much I love my car and I got a great deal. What more could I ask for?

RonSjr

Oct 15, 2014

Surprisingly Doren Moore helped make a situation that I was dreading a pleasurable experience. I took vacation the week of October 6th because I knew that after 6 years it was time for me to purchase another vehicle. I had a car that my daughter drives being repaired at Tindol Ford and after shopping around at some other local dealerships we decided to stop in and see how the repair was progressing. My plan was to buy a nice pre-owned vehicle and I was not expecting to purchase it at Tindol Ford until I met Doren. I had never heard anything negative about Tindol but I was planning to buy another Chevrolet. Doren exceeded my expectations on all levels and he displayed all the prerequisite skills needed to be one of the best in the business. It was a good experience for my 19 year old daughter to see how a professional sells a vehicle and we look forward to working with Doren and Tindol Ford in the future. We love our Ford Edge. Keep up the good work!

BrianCol

Oct 14, 2014

Earl Tindol Ford Roush and Lyle Sturgis provided a wonderful vehicle buying experience, from financing to delivery everything was top notch. This was my first purchase from Earl Tindol Ford Roush but it certainly will not be my last. I highly recommend this dealership to anyone in the market for a new vehicle.

jr.patch

Oct 14, 2014

What a pleasure buying a new car. I drove onto the lot one evening just looking at the Fiesta and Wilder came up and we started talking about the car and I told him I was just looking at the moment; there was no pressure just a lot of advice and details about the car. On my second trip to look at my car Wilder asked me about other cars I had looked at and then he told me how much better my Fiesta would be and told me to test drive it. I told him once again I was just looking. On the third trip back I bought my Fiesta and I have loved driving this hot little car ever since. It is super on gas; the drive is great and it really fits my lifestyle. What a great experience of buying my new Fiesta. Keep up the good work!!!

RhondaWoman71

Oct 14, 2014

From the moment we called & then walked on the lot we were treated excellent. EVERYONE was so nice & friendly to us, you have a customer for life. Thanks to Patrick Lubin for everything you did for us. We love our F-150.

Sherica Sang

Oct 13, 2014

I had a problem with the transmission of my vehicle. A date was set, however, an earlier date becomes available and I was contacted by Ritch Hallman. The vehicle was inspected, a diagnostic was done and vehicle stayed for 2 days to fix the problem. Ritch called to get information on the progress of vehicle and what was done to get the vehicle ready. The problem was rectified and I was satisfied. Thanks for the clarification Ritch.

msgtbogie

Oct 9, 2014

I have been involved in customer service coaching/training for over 20 years, this was by far one of the BEST experiences I have had at any business!! The Tindol team made the term "Feel like family" come to life in their actions! Thank you

romes123

Oct 2, 2014

Can't think of one negative thing to say about purchasing my new Ford Edge. Doren Moore did not pressure me to buy a vehicle (which means a LOT!). He was very knowledgeable and diligently searched until he located exactly what I was looking for. Took time to explain the features and answered all my questions. Finance folks were great as well! Everyone I encountered was extremely courteous and friendly.

cdixon79

Oct 1, 2014

My husband has been looking for a truck for many months now and have been to severial Ford dealerships in our area. But until we went to Tindol Ford we had a very bad experience at the other dealerships. Because of this my husband was not going to buy a new truck. But we went to Tindol Ford and Doren Moore helped us find a new F150. He explained everything and made my husband and I feel like we were family. We bought our new F150 on Saturday and from this day forward we will always buy from Tindol Ford.

koppjac

Oct 1, 2014

Everyone was super friendly. Although I came at a busy time, I never felt ignored or forgotten. I had a wonderful experience and would definitely recommend Tindol Ford to anyone looking to buy a new or used vehicle.

roycebailey77

Sep 23, 2014

"Lowest Price Found"I was looking to purchase a 2013 Fusion and Tindol Ford's prices couldn't be touched. Chuck Baumohl was very helpful and courteous. Thanks Chuck for making this an easy purchase.

Lswoods

Sep 21, 2014

I had started a month ago looking for a truck to pull our camper. We had originally dealt with Phil and were trying to sell the truck we had for down payment . Once we sold our truck, Phil was no longer at Tindol but we worked with Mike and he kept us in loop as he worked with finance to get us in the truck . We appreciate the effort he put in to getting us into the 2004 250SD Friday nite.

dgarrett4

Sep 19, 2014

Thank you Doren Moore for a great experience. We just purchased a new F150 Lariat after shopping around for awhile. Doren was very personable, friendly and above all wanted to make sure we found the truck we wanted. We do not like high pressure sales and it was refreshing to deal with someone that really put our interest above his. Everyone at Tindol Ford was very friendly during the entire process and we are glad we came back there.

columbus123

Sep 17, 2014

no complaints at all with everyone so great except it did take way too long to get to finance office to do paper work. trading a car was never easier

britomart

Sep 16, 2014

I did most of my research and shopping online. I narrowed down my choices by phone as well as doing price negotiations. My time at the dealership was spent largely on test driving, signing papers and being thanked. The staff at Tidol Ford was respectful and appropriate, considerate of my schedule and committed to making a fair deal. Cliff Matthews in internet sales was excellent. I would certainly choose to do business here again.

carolinepr

Sep 16, 2014

I say "had" to buy a car, because it is not something I chose to do voluntarily, willingly or cheerfully. I really hate the entire process and am fairly cynical about it. But I called Tindol because of a truck I saw on their web site and the sales person (Chuck Baumohl!!) was a great help. Although I ended up not buying that particular truck, I found a new 2014 Ford F-150 that was fantastic.! Almost all the pre-qual and paper work was done on-line the next day and when I went back the following day, all I had to do was sign papers. I was treated as a VIP and felt very special. It was painless! And I'm SO happy with my new truck - friends can't believe that I parked my classic luxury Jaguar and am now driving a Tindol Truck - heck yeah!

goldie66

Sep 16, 2014

Everyone was very friendly and great to work with. I was in and out and approved quickly. Very pleased with vehicle and with service. Thanks

packodog

Sep 16, 2014

Being from out of state, Chuck Baumohl...made our experience very easy and quick. He was very personable and very thorough in showing our employee the vehicle ahead of time. Chuck then corresponded with us over email and sent us all the information we needed to make our decision , so we could arrange everything ahead of time, making it so that after we landed at the airport we were able to come to the dealership, and with Jaime Hull's help we were able to close the deal and within an hr. our employee was able to drive our new Ford Transit off the lot !! After a previous bad experience with a different dealership a year ago , WOW !!! ... What a great experience we had here! :) We gladly and highly recommend Tindol Ford, and Chuck Baumohl and Jaime Hull too! ....they did a great job!! We will be back! THANK YOU!!!

vdameron

Sep 16, 2014

I found an Escape online and when I went for the test drive the service as great they helped me anyway they could, I will be going back time and time again.

sglangheld

Sep 9, 2014

Known problems with the transmissions on 2010-2014 Focus, class action suit underway in California. Transmission slipping between 1-2 gearThe service dept cannot fix this, they just blow you off and tell you "green cluth period" drive it another 100 miles

luckyrich

Sep 6, 2014

Love our Roush red car. Love and appreciation "HeartswithHands"All the people, especially Lyle, Mrs. Tindol, and so many others were very friendly, professional, and treated us like family.Our experience at Tindol Ford was and will remain a memorable experience.Thanks to everyone....

sparky_d_187

Sep 4, 2014

Fast excellent service by a friendly work team!! Would highly recommend to my friends and family. I had a very pleasant experience.Thank you for having highly trained specialists to meet all my car buying needs.

arcrochet

Sep 1, 2014

Went to buy a new car. Visited several dealers but ultimately bought my car at tindol. They made the experience a fantastic one. I have a very high energy 2yr old and to try and keep her entertained by myself for several hours while buying a car can be very difficult. But our sales rep Ludger and the Finance manager Jamie not only made the car buying experience easy but the also helped entertain my daughter. At one point Jamie even played ball with my daughter so I could do paperwork. The owner even came out and asked how my visit was going. Over all this was the best experience I have ever had while buying a car and would recommend to anyone to visit tindol if they are looking for a new car.

jamyzd30

Sep 1, 2014

Owning a Roush is like being part of a family. Tindol make the experience great. The provided a great trade value and made the overall experience on buying a Roush what it should be. Lyle knows and drives the same cars he sells, the way it should be. The owner of the dealership even introduced herself to us. We look forward to seeing Lyle and other proud owners of mustangs in the near future.Thanks!

josephdrobinson

Sep 1, 2014

I purchased a used 2014 Mustang Convertible and LOVE it. The sales person was only 19 years old but had the knowledge about Mustangs of a person much older. His name was Dallas, and I can't think of his last name. Everyone I dealt with were kind, curtious and prompt. I think Dallas will go far and be a valuable asset to Tindol Ford.

lshoyle

Aug 29, 2014

I have remained a "Ford Girl" and a Tindol customer for 55 years because of the excellent overall experience from my very first purchase in 1959, many in between to my current purchase in 2013 .

MelissaPrince

Aug 27, 2014

From the moment I called and spoke with Patrick Lubin, it was clear this was no ordinary auto dealership. While I had to drive 51 minutes to get there from Indian Trail, NC, it was well worth the extra effort. Kindness, respect, knowledge, understanding, consideration, sensitivity - all these were present in both the test drive and the "inside" experience. Professionalism is an understatement. Patrick knew the vehicle, was prepare to answer questions and did all with joy and kindness. This was a huge decision for me personally. He made it calm and peaceful; no pressure whatsoever. He cared. Then, when I went back the following day to pick up the vehicle and take care of the business portion, Jamie Hull was second to none in the administrative portion of the deal. He knew his stuff, was fully prepared and it seemed effortless to finalize the deal. Awesome experience.What really struck me was how happy and contented everyone seemed to be. It was unlike any auto dealership I'd ever seen. There is no doubt that I will go there for future auto purchases. They made a customer for life!

lorieparker

Aug 25, 2014

The experience at Tindol Ford could not have been better. The sales person Don Hong is the only person I want to do business with because of his quality of service, knowledge of the car, and positive attitude. Mr. Pittman also was a great pleasure to work with. Will come back there when I am ready to trade again, no doubt. And the service with maintenance has been A1!

Joshw0000

Aug 24, 2014

I purchased this car a couple months ago. It is a '07 GT/CS Mustang corvertible that has been fitted with a Roush supercharger with multiple other mods. I loved the car (and still do) but I was hesitant to buy it because the supercharger was not factory installed. So my one deciding factor for the purchase was that I needed a warranty. Once Phil and I agreed on a purchase/trade-in price, I dealt with Scott in finance to complete the deal. I again expressed to him that I needed a warranty and he whipped up what seemed like the best warranty you'd ever get on a 100K mileage used vehicle. 4 years/85 miles warranty on the car AND the supercharger. So I signed the papers and closed the deal. Before I got home, the check engine light came on and a check charging system light. I took it back the next day and left it overnight with Sam in service to fix the engine lights and do a couple minor fixes that were part of my closing deal (cosmetic). When I picked the car up all seemed well but again, before I got home both lights came back on. So the following day I took it back. It was the day before a long holiday weekend so Phil was nice enough to get me a nice (sports car) loaner for the weekend. The 2nd time I got the car back, all ran well. No more check engine or charging system lights. The door panels that they re-glued didn't stick so I ended up gluing them myself.It was probably my fault for not reading all the fine print of the warranty before closing the deal, but when I read through it I realized that it explicitly stated that anything added on after the car was manufactured is not covered under warranty. And any damage that results from modifications are not covered under warranty. So every mod to this car that increased the HP by nearly 200 HP had effectively voided the warranty before I bought it. Now, you be the judge. Why would Scott sell me a 4 year/85,000 mile on a 100K mile car? I firmly believe that he knew it was already voided and he just wanted to close the deal. Phil offered to let me "trade" in the car on another one and found a newer GT Mustang for a test drive. I'd already fell in love with the power of this car so I couldn't justify paying more money for a slower car. So I decided to keep the car without a warranty.This is when Eddie and Natalie got involved. They allowed me to cancel the warranty. I'm still waiting to see the credit towards my finance. Natalie gave me some vouchers for oil changes and tire rotations for the trouble.A little while later I noticed that the car would sputter when it was driven at 4,000 RPM's (I don't usually drive it that hard). I spoke to Lyle who is the Roush specialist (the car has a Roush supercharger). He put me in contact with the dealer who installed the supercharger. They later put me in touch with the original owner of the car (at his discretion) who sold me the tuner that was linked to this car. I reinstalled the custom tune and the car runs great again!Over the past several weeks I haven't had any issues with the car. I absolutely love it. I can't say that my initial purchase was the most pleasant but in the end I have a car that I love and everyone worked hard to see that I was satisfied with the purchase. Phil was super easy to work with. He made sure to follow up with me through the whole process. I'd recommend him to others buying a car. Lyle is knowledgeable about Roush and was super helpful in putting me in contact with the dealer who installed the supercharger. And thanks to Natalie for the additional service plan she gave me as compensation for the trouble.

vdameron

Aug 24, 2014

Very good service and very helpful in understanding how to use all the new operations this SUV provides. I enjoyed the visit and they were very understanding of my personal obligations and allowed me to complete the transaction as quickly as possible.

lanier

Aug 23, 2014

We tried to buy a car from a dealership we had done business with for years, but, the dealership had recently been sold and the new owners were not at all helpful. I was totally insulted by the attitude of their sales staff. They made no effort to get us the car we wanted but kept trying to sell one they had on the lot. We went to Earl Tindol Ford in Gastonia where Lyle Sturgis is now working. We bought three cars from Lyle in the past at our old dealership and he always treated us with the utmost respect. Lyle works to give you the best options and the car you want. We love our new car and the way we were treated at Earl Tindol Ford.

mtnlady2005

Aug 22, 2014

I was absolutely amazed when I bought my Ford Fusion from Tindol Ford. I explained to Mo Adams that I was looking for a Ford Fusion and the amount I could pay. He found my car and made the financing process as easy possible. I love my new Fusion and I tell everyone that Tindol Ford is THE DEALERSHIP to go when buying a new car!

bbishop2clear-viewnc.com

Aug 21, 2014

I have bought my company's work trucks from Earl Tindol since 2004 when I bought our first new truck. I have since bought another 5 new trucks from Earl Tindol as well as a couple used vehicles for personal use. Great Folks to deal with!By the way that first truck is still on the road with 363,000 "WORKING MILES" and is still my favorite truck.

cspencelandis

Aug 21, 2014

This is a great place to buy a car , very friendly staff and excellent salespersons will keep this place going forever!! We were on vacation in Charlotte ( live in IL) staying at my brothers, we got ready to leave and our car quit, no point in fixing it, My brother brought us here because this is where he has been coming for years, we bought a brand new Ford Edge which we absolutely love, our salesman Gordan put us in this beautiful ride and went above and beyond explaining all the features, we got a great ride and an awesome deal ???????? Thanks for everything!

marthaserenius

Aug 21, 2014

I could not be happier with my new car! Thank you so much for our car buying experience an easy one! The staff is always accommodating as possible. Wilder was terrific!

twilkerson6

Aug 20, 2014

I recently bought a brand new, 2014 Ford Focus ST from Robin Anderson and Gordon Haygood at Tindol. Robin, normally in the Subaru department, went out of her way to help me into this great car and really made my first time buying experience actually enjoyable and my inexperience in buying a car was never taken advantage of. I got the payments I wanted at a great interest rate. I've known her about a week and she already feels like family. Gordon, filling in for Robin when she was out, did an excellent job of getting me comfortable in the car and made sure I was able to get a genuine feel of it during my test drive and didn't try to make it short. I look forward to buying my next car from them sometime in the future.

Danielle_Marlow

Aug 19, 2014

We recently bought a brand new 2014 Ford Fusion from Mo Adams at Earl Tindol Ford. It was by far the best experience we've ever had at a dealership. The entire staff was helpful, friendly, but most of all they got us in a beautiful brand new car with the payments we wanted and an excellent interest rate! Mo Adams and the Mike Corbett really worked their "magic" on this one and we couldn't be happier! We will definitely be returning to "Mo" for all of our car buying purchases in the future!! Thanks guys!

Jug

Aug 19, 2014

My family has a lifetime relationship with this dealer, dating back to J.K. Buddy Lewis, where my father worked for a number of years. When Earl Tindol bought the dealership, the tradition of great customer relations and vehicle quality continued and our community, as a whole, benefited from the Tindol's success and generosity. Now, with Natalie at the helm, she has expanded the product line, added aesthetic improvements and carried on the tradition of providing a delightful experience with each visit. I used to dread buying a new car because there seemed to "mystery people" who made decisions in the back room. Not so at Tindol! You have face time with each person who works diligently to make your car purchasing experience a pleasure. My husband and I have bought seven vehicles, including new and pre-owned, from Tindol and each time we drive away, we feel we have purchased a high quality vehicle for a great price. The sales crew never rushes us and seeks out the car we are looking for and take pride in serving us as if they were buying a car for a family up member.I actually look forward to my service appointments! Sam works around my busy schedule and makes sure task is checked off. At times, Natalie herself will give me a ride to a meeting or shuttle transportation is available for the convenience of Tindol customers. I can always count on a hug when I arrive and depart and I know the vehicle service I receive will keep my car running at its maximum capacity. The Tindol name is respected throughout the community through our Chamber, Rotary, the educational system, local festivals and non profit events. They are benevolent and personally involved and living Gastonia's motto of "Great place, Great People, Great Promise".

LAbernathy

Aug 19, 2014

I have purchased 5 vehicles from Earl Tindol Ford in the past with my most recent purchase in August 2014. This is a great dealership. The staff is alway courteous and professional. Gordon Haygood always make the experience a pleasurable one.

jgambill

Aug 18, 2014

Attitude toward customers is key for me. Tindol has always taken care of me or my company needs.If I have any concern they are always ready to take care of it.

kchuff

Aug 18, 2014

We recently bought a 2014 Subaru XV Crosstrek from Tindol Ford Subaru. Gordon Haygood was great and we will be returning for all future car purchases. No pressure and no stress car buying experience:-)

dvalcourt

Aug 17, 2014

I have been a Mustang fanatic for years, and was very glad to see Tindol Ford become the authorized Roush Dealer. I just happened to be visiting Tindol Ford with my wife one day and started talking to Lyle Sturgis about the Roush's on display. Knowing the RS3 has always been my dream car, my wife, Heather, and Lyle got into some "serious car dealing" while I was off looking at the Roush's... little did I know at the end of the day I would be parking a brand new 2014 Roush RS3 in my garage. Lyle and the entire staff at Tindol Ford made us feel like family, and for them it was more than making a sale, it was establishing a friendship and I couldn't have asked for a better car buying experience. I highly recommend Tindol Ford to all my family and friends for all their car needs from purchasing a car from a great sales staff to servicing their car with the awesome service department they have!My wife says the "Natalie is the "coolest"....

bjoles

Aug 16, 2014

Great job of service and sales. No was caring and great to work with. We are truly enjoying our new F150. What a wonderful truck.

daddygoff

Aug 16, 2014

I have been a customer for years, and Earl Tindol has always been fair and honest with me. Recently they went above and beyond to help me get a vehicle repaired. I did not buy the warranty when I purchased a used vehicle from them and sure enough something unexpected happened. They took great care of me and stood behind their product. Top notch dealership in every way.

Wolfpackdad

Aug 16, 2014

Tindol Ford is the best dealership because of their great customer service. We have purchased three vehicles over the years and all have been terrific. Gordon Haygood goes above and beyond to help and is our trusted salesman. We always refer people to Tindol and to Gordon! In fact, my sister-in-law was looking to purchase and we sent her to Gordon and she finally found the deal she was looking for from Tindol after much searching. The best!!!

Ainotsag87

Aug 15, 2014

I recently purchased a new Ford Fusion from Gordon Haygood and couldn't be happier. Gordon is a first class salesman that guides you through the process. Great experience, great staff.

bmayfie2

Aug 15, 2014

I had recently purchased a new vehicle from Toyota of North Charlotte in May and it was not a great experience at all not only did it take a long time (about 6 hours), I didn't feel as though I was getting the best for the money. However, the salesman Cliff at Tindol Ford was able to get me an even better deal for the Ford Fusion that I really wanted. Him and his assistant had exceptional customer service and the process did not take long at all. I was able to get an even better deal and left feeling way better. From now going forth I will always recommend Tindol Ford for all of you car needs.

cwfuchs

Aug 15, 2014

This was my first and for sure not my last purchase at TINDOL. My thanks go especially to Phil Charcut and Robbie Cagle, who were exceptionally helpful for everything needed! And also the maintenance Team (in charge for Oil changes and other technical stuff) is efficient and fast. Overall I am really happy to have found these guys at TINDOL.

holly.camp.90

Aug 15, 2014

Chuck did a fantastic job finding my family a safe and reliable car. He provided us with a comfortable buying experience with no pressure to buy. He was very honest and thoroughly explained every detail of our new car. We are very pleased with our experience,

Homecrew

Aug 15, 2014

Many car dealers can help you buy a car - but when you make a mistake, few are there to fix it. Tindol Ford went above and beyond to get me into the right truck and at an excellent price. Chuck Baumohl is the man to see!

paul king

Aug 15, 2014

Don Hong new what I was interested in and he delivered. No questions asked! No hassle, no pressure. Don is a stand up man and I highly recommend him for your new and used car/truck needs. Natalie Tindol runs a great business and Casey McFarlane in service is always a friendly face to see and will always take care of you.

sasso1952

Aug 15, 2014

I have not yet visited the Tindol Ford dealership, and was very pleased that I did not have in order to make my purchase!! I live several miles away, and all that was necessary was to notify Cliff Matthews of my desire and my vehicle was delivered to my driveway!! I have purchased eight (8) other Fords, five of which were brand new from two other Ford dealerships, and NEVER received that kind of service. My financing and insurance were all handled without me leaving my house!! I was beyond impressed!!! I look forward to visiting Tindol Ford for my scheduled oil changes and any other service I may need.

scoobydoo42563

Aug 15, 2014

Lyle Sturgis was very knowledgeable about the vehicle Barry bought.We will recommend him to our friends when they are searching for a dealer with experience.

Stock1

Aug 15, 2014

Purchased a new Ford Expedition Limited and Tindol had the best price for the options and although it was a lot longer drive it was worth it. Not only was the price better but the sales experience was better as well and I like to negotiate. Gordon Haygood and the Sales Management team were easy to work with and talk too. They were straight up about what they could do as we negotiated the deal and they seemed to understand what I wanted and needed to do to get a good deal. I do a lot of research, validation and comparison shopping and Gordon was patient and provided the answers to my many questions over several weeks. Well worth the drive and glad I did business with them.

Wdhockett

Aug 15, 2014

Every antiques dealer needs a Transit Connect. I bought my first one in Alabama and knew I needed another one in July 2013. After much research, I contacted Tindol asking to be shown one that was listed on the web page. So, out of the blue, Gordon Haygood calls me and sets up an appointment. I was immediately impressed with the dealership and with Gordon's approach. There was no pressure, but Tindol definitely had the Transit I wanted. I planned to sell the old one to a friend, but off the cuff asked about a trade in. Within an hour, I bought a new Transit, traded in the old one, financed the balance and set a date for pickup. I have serviced the Transit at Tindol ever since and would not go to any other dealer. I love that place! Dianne Hockett

wtadlock

Aug 15, 2014

I've bought Chevrolets, Cadillacs, Toyotas, Chryslers and a few others. This was the first time I had bought a Ford. Maurice Wilder went above and beyond in order to see that I was comfortable with my purchase. I expect that I will buy again from Tindol and Maurice.

dtgronstal

Aug 13, 2014

This was the first car that I have ever bought and Tindol Ford made the experience extraordinarily pleasurable! Cliff Matthews and Robbie Cagle went above and beyond the call of service. They made me feel like part of the Tindol Ford family, treated me with the utmost respect, went above and beyond to give me a good deal on the car, and were extremely friendly and helpful. They went out of their way repeatedly to give me the best service possible. As far as I'm concerned, I will buy every single one of my future vehicles from Tindol Ford and will highly recommend them to all of my friends and family!

tom.andrews.779857

Aug 12, 2014

carl & patsy AndrewsI purchased a used van from Tindol Ford .. Michael Brown was the sales person that I dealt with .It was one of the best car buying experience I have had in years . the van had low mileage and a great price. mike was willing to work with me to make a sale that we both could be happy with. there was no' pressure sale tactics' this is type of dealer you will be pleased to buy from

Lexie.hodge

Aug 7, 2014

I was helped by Dallas Leveroni. He was extremely helpful and nice. He got me the best deal possible and the car I wanted. I will always come to Tindol Ford to purchase my cars. I recommend Tindol ford to all my friends and family.

johnnybryangiles

Aug 4, 2014

Robbie Cagle, Cliff Matthews and Jamie Hull were not only polite and professional they treated me like a new friend that they wanted to make part of their family. I cannot say enough positive things about my experience and the speed in which they obtained my financing and had me out the door! I have had bad experiences at dealerships in the past and my experience with Earl Tindol Ford has changed that. I drove from Charlotte to Gastonia and I am very glad I did. I am so happy with my new F-150 Ford Raptor 4x4 Truck am already highly recommending them to others!

msfk

Aug 1, 2014

as a new customer, they were good on giving me good service. But as far as friendliness, I think they could have been better. The service dept found something another dealer did not.

Kfore

Jul 30, 2014

My company has worked with Ray Garrett for almost five years on our fleet purchases and he has been wonderful. Kimberly Carver assisted him with our last few purchases and she she was extremely helpful with mine. Both are very personable and knowledgeable. These 2 people are great representatives of Tindol Ford.

gdtyson

Jul 21, 2014

Cliff was excellent in making my purchase go smoothly. Will refer him to my friends. Also Robbie & Scott help make the paperwork easy and no hassle for me.

rlynn0713

Jul 7, 2014

Maurice Wilder was great, he made our purchase of a '09 mountaineer easy. He conducted himself in a professional and relaxed manner. We felt like we got a fair price for the vehicle and a fair price for the trade- in. He made sure the vehicle had been thoroughly checked and cleaned. He also took care of our concerns after the sale. Overall a pleasant experience.

drbuck121

Jul 6, 2014

saleman went beyond the call of duty to make sure we make a good deal he did everything he could do to make it happen and we brought a cars . he a great salemans man hat off to him

mac6316

Jul 2, 2014

Great service. This is the second vehicle we have bought from Tindol. Will definitely use and recommend them. No run around. Cliff is an awesome honest salesman!

cpdogz1

Jun 23, 2014

Great first experience with Tindol Ford. Obviously I came here because of my brother, Robbie Cagle but was impressed with overall friendliness and customer service. I am recovering from totaling my previous vehicle and Robbie very graciously met me in Asheville with my new van, as driving long distances is very uncomfortable right now. He also brought a young man by the name of Dallas with him who went over some of the features and operation of my new vehicle with me. He was excellent also. Thanks for a great new Ford Transit Connect and superior service!Cindy Price

arrowoos

Jun 11, 2014

Mo went out of his way to get me the car I wanted. Car buying made easy. This dealership made sure I was satisfied with my car and the way everything was set up with the purchase. I couldn't have asked for this experience to have been any better. I would definitely buy from them again and recommend them to anyone.

Hekari

Jun 6, 2014

Mike was great to work with. He took the time to make sure we found the right car for our budget and needs. He went above and beyond the level of service I would expect to find from a car salesman. It was a pleasure doing business with him and he has a customer for life.

chief1991

Jun 1, 2014

Great experience. They took very good care of us. Appreciated them going the extra mile for us. I like to thank everyone for their service

rdspang

May 31, 2014

Maurice was very helpful in helping us with our selection of car and with questions we had about our selection of car.He was very patient with us as we tried several cars to test drive. One other thing i liked very much no one was pushy about trying to get us just to buy a car. They gave us our space and let me and my wife decide on our selection.

GMagier

May 29, 2014

I purchased a 2004 Thunderbird Pacific Coast Roadster (a unique vehicle) in November from Tindol Ford as a gift for my wife via their internet sales SIGHT UNSEEN! We all know that one should never purchase an expensive product especially a car sight unseen, however Phil Charcut-Sales Consultant at Tindol went the extra mile to make sure that the vehicle I purchased would exceed my expectations as the vehicle was carefully inspected in advance and arrived in Newton, MA (more than 900 miles away) more outstanding than its pictures portrayed. I was more than satisfied that I got a great deal from Tindol - I kept the vehicle in my heated garage this past Winter, starting it periodically & driving it around the block once a week until registering the car and putting it on the road late spring (nearly 6 months after purchase). On its first day out, a hot day, I put on the A/C and only warm air blew out. I brought the vehicle to our largest local Ford Dealer (in business 70 years +) and they claimed that the car needed an A/C Evac & new cooling fan module for $1800.00, just for starters, and other parts $$$$!$ at#%at%. A new compressor, also likely needed, would cost an additional $1574.00!! My wife was kind enough not to say anything about her damaged gift or her impulsive husband. I contacted Tom Chester, GM of Tindol Ford, having faith in their dealership but with a severally sunken feeling knowing that I was likely S.O.L. with an As-Is and broken expensive toy on day one! Tom Chester questioned the need for a new coolant fan as diagnosed by my Ford Dealer and saved me $1800 as Tindol Ford actually diagnosed the vehicles' real problem from 900 miles away without the car! The Roadster did not in fact need the cooling fan module my dealer determined was required, but rather a compressor which Tindol Ford agreed to pay for. *****My good fortune was in selecting Tindol Ford as my Dealer in the first place, when risking the purchase of a car sight unseen- There are very few businesses left in the world that would care enough, 6 months later as Tindol does, to spend significant time and money to solve their customer's problems with a reward that only effects their reputation. Thank-you Tom Chester - Natalie Tindol & Tindol Ford! I will trust my next impulse purchase to Tindol Ford. G. Magier

rstew044

May 19, 2014

My husband and I came to Tindol Ford to look at a used Ford truck. It did not suit our needs so Chuck Baumohl encouraged usto look at a new vehicle. He stated the great incentives could help us get into a new vehicle. My husband looked at the trucks on Tindol's lot and found exactly what he wanted! We bought this vehicle and drove it home that night! It was one of the best experiences we ever had with a dealership. We would happily recommend Tindol and Chuck to anyone that is in the market for a vehicle.The price of our new truck and the trade in price of our old truck we felt was fair. After waiting 13 years to buy a truck my husband is very happy and pleased with his new 2014 Ford F 250!Thank You!

Doug Bennett

May 16, 2014

I appreciated Ron's approach to the sales experience. He was knowledgeable and helpful. Same for Mike in finances. I appreciated the opportunity to take the vehicle home without asking. Because the sales approach was so positive I passed on the fact I would have liked to have gotten more for my trade in.

fuchscw

May 6, 2014

Phil was very friendly, patient and helpful,although he provided the wrong address of DMV Gastonia Which should have been Franklin Blvd 2560 instead 1471 as he provided, but overall we were very satisfied.

gbwyatt

May 4, 2014

good salesman and they didn't waste my time with a great deal of bickering about price and payoff. I also like the 6 oil

kjchio

Apr 22, 2014

my wife and I met Eddie Pittman (sales MGR) on a Friday 4/19/14. we were at the dealership to start our initial home/foot work for the 2013/2014 fusions. Eddie greeted us as we were browsing the brochures for the different ford products. after discovering that all the new brochures were newly received and still in their boxes, Eddie devoted his full attention to our simple needs. upon finding and supplying us with what we requested he took interest in who we were and our future needs for ford products (wife's fusion and my future F-150). at this point he fully understood our current situation and extended his hopes in satisfying our EVERY NEED. the next day, after further footwork and test drives at competing dealerships, my wife drove us home in her "dream car" 2014 Fusion se in white metallic tri-coat with tan leather, navigation, dual climate control, moon roof, premium 18" wheels etc. which just so happened to be sitting on the showroom floor!!! this deal couldn't have happened without the assistance of Ron Sumption, who took every step possible to work with us in our pursuit of my wife's utter happiness. while Ron maintained his professionalism he did connect with us on a personal level rather than the typical salesman/buyer relationship. hopefully in a few more months Ron and Eddie will have me riding in a new "to me" certified pre owned F-150 super crew 4x4. Eddie and Ron are a true asset to Tindol Ford, Ford Motor Company, and America!!! pretty sure the largest American flag in Gaston county is on their lot. long story short.... you may not go their first, but I doubt you'll need to go anywhere else.Kevin and Mary (Christy) C.Clover, scapril '14

jhwcricket

Apr 14, 2014

Having shopped at more than one dealership, it was refreshing to find people who were friendly, courteous, and willing to help me and my husband in our quest for a new vehicle. It certainly was a pleasure to work with Mike Brown whose product knowledge and personality combined kept me very comfortable from the test drive to the completion of the purchase. Eddie Pittman, the sales manager, further cemented my feelings by being more than willing to listen to and address my concerns. Thanks to these people, along with the ease with which Robbie Cagle handled the billing in the business office, we were happy to buy our first new Ford since 1970. Going from Buick to Ford would not have been such an easy decision without the help of these customer oriented, dedicated, and professional people.Joyce and Steve Willis

1962larry

Apr 11, 2014

Intial quote from sales manager "I am giving you the real deal". Dealership knew I was going to Hawthorne to check pricing. Gave me low ball pricing just to inform me later that they would not honor their given price due to their mistake. The sales managers between hawthorne and tindol are friends so they decidecd to communicate with each other (behind my back) over the dealings I was trying to complete. I have bought many cars from Tindol over the years but I guess there must be a new way of doing business now a days. Its a shame our local ford dealers are playing these games with good dedicated money in pocket customers. Been a ford man all my life and as much as I love fords I guess I will have to look out of local area to find a ford dealer that will treat a cash paying customer with respaect and honesty. I should have learned my lesson a few years ago when my f350 got jacked up in their lot and my set of dually wheels stolen with other damages, that these people do not care about anything but the money. Not only did my insurance company have to pay for the repairs, but tindol got to make the money for the repairs. Tindol wouldn't even pick up my $500 detuctible I had to pay. Lessons well learned I guess. Bottom line, if you get the "real deal" better send it back and ask them for the real "real deal"

bkholcomb

Apr 2, 2014

I had been looking to purchase a full size truck, and had been researching all I could for a while. We decided to drop in at Earl Tindol Ford to take look at there inventory. We found a few used trucks that were close to what we wanted, and then saw a great deal on a used Toyota Tundra Double Cab. It was exactly what our family needed, and was in good condition. We had a wonderful down to earth sales employee named Doren Moore. He was very polite and not pushy at all. Most dealership have the sharks lined up to feed once you roll in. He was more informative and wanted to help us in the right direction. We ended up getting a great deal on the truck within our budget, without losing the quality service from Earl Tindol. We had a great experience buying our truck and look forward in the future to purchase again. I would definitely recommend buying a car here. Thanks, Brian H.

usckingpin

Mar 27, 2014

Michael Brown and the staff of Tindol Ford did a remarkable job. They are friendly and courteous. They made the buying experience very enjoyable. Will recommend to everybody!! 5 stars!

dennisandjoye

Mar 23, 2014

Gordon was very professional, courteous, knowledgeable, with no sales pressure. He answered all questions and demonstrated all the features of the Mustang Convertible. He work with us on the price and was up front with us. It was a pleasure to shop for a car with Gordon. Thank You,Dennis and Joye Brooks

scottkr24

Mar 20, 2014

Very satisfied with my sales person, finance person. Made me feel comfortable and wasn't there to long. Car delivered to me nice and clean.

Andysford

Mar 7, 2014

It was one of the best car buying experience I've ever had,it was a quick deal and I was on my way home I would recommend anyone to buy a car from tinfol ford. Thanks Andy goins

Brid53

Mar 7, 2014

we came to tindol ford to purchase a used truck and mo adams helped us by showing me a 2011 ranger which we ended up purchasing and in the process of making the deal we discussed a car loan I had on another vehicle that particular loan was at an elevated percentage rate mo said he could put my wife in a new ford focus with a lower rate thus reducing my monthly payment with the help of eddie pittman and Robbie cagle we made that happen so I came out with a nice used truck at a good rate plus my high rate loan went away and I came out with a brand new car for my wife it couldn't have worked out any better

Summerhorton

Mar 7, 2014

Philip was awesome! He found me the PERFECT car for the perfect price!! And he was so nice and helpful with everything. I definitely will recommend This company to everyone I know! Thank you

jaysimpson

Mar 6, 2014

this was the easiest most hassle free buying experience I have ever had.i went in told them what I was needing,looking for and what I could do.my information was taken in a timely fashion and and a answer was given quickly.there was no wasted time or running back and forth with counter offers.i simply told them the limits I was under and they met them with a good deal.

shannan14

Feb 23, 2014

I upgraded to a 2014 Ford Fusion and as usual service was great and staff were friendly and helpful. This is my third Ford vehicle in 7 years, however I was a little disappointed when I came back two days after the sale to install satellite radio and license bracket. Took two hours out of my day, and only the bracket was installed. They forgot about the radio, but told me to come back next time. Also I found scratches on my glovebox, unusual for a brand new vehicle, and no set screws to hold the license plate, which supposedly were in the glovebox. I have confidence these issues will be resolved.

michaelangelo

Feb 20, 2014

Greeted at the door, listened to our requests, supplied the right car right color and an excellent indoctrination prior to test drive. Answered all our questions and gave a fair market trade in price for our vehicle. We went to the Toyota dealer, to look at the Avalon and did a comparison. Got to say this. Even though we have been Toyota customers since 1996 and have absolutely no complaints or problems with the 3-Camerys & 3-Avalon's, we decided to go with the Ford Taurus Limited. I believe Doren's exquisite knowledge of his product plus the fact the car had everything I wanted and more, swayed me away from Toyota for the first time since 1996. You can bet that was an almost impossible task. Tindol Ford...Doren Moore is a KEEPER!

Bigdaddybear

Feb 19, 2014

I think parts pricing is to high, I can find parts cheaper, as well as labor time. my truck has been good to me i just think , u would to help keep it that way. my truck has over 200,000 miles on it .

hbarnes5054

Feb 19, 2014

I worked with two gentlemen I know and respect and they answered my questions thoroughly. They responded to my bid and worked to get the best deal available. The only area that could be improved is the long delay in the credit department due to too many closures with only one credit manager on site. Their should be a backup available as they do in the grocery store.

hemnut

Feb 19, 2014

It was a pleasure working with Roland & Don. My aged parents (ages 90 & 84) are not the easiest people to work with due to their age. At all times, both Roland & Don treated them with the utmost respect & patience. This made their buying experience go very smoothly.

scottmoss180

Feb 11, 2014

I hate buying a new car the last new car i bought was back in 1992 just hate the hassle went to Tindol Ford and dealt with Mike brown he made buying our new ford easy and fun. I would tell everyone that is in the market for a new or used car the folk's at Tindol Ford will make you feel good with no pressure they will do what it takes to make you happy.

dvpeaire

Feb 4, 2014

Wilder was an outstanding salesman. He did not pressure us and he answered all of our questions. Eddie made sure that we got a fair deal. They both made sure that my wife and I were completely satisfied.

mburnett3565

Jan 24, 2014

This is our 3rd car from Tindol, and Don has helped us every time! They went above and beyond to make sure we got what we needed and wanted. Roland even stood out in the freezing weather to explain the Bluetooth options in our new truck! Mike in finance was very good at explaining everything to us in layman (sp?) terms. Thanks again, I'm sure we will see you in a few years, once our daughter starts driving!

jeffrussell37

Jan 22, 2014

First of all, out of four Ford Motors sales/service locations, this is the only one that returned my call, so it was an auspicious start. The work was completed in a timely and professional manner. I had requested a second battery be added to my 2005 Ford F250 Crew Cab pickup. The solution that was offered was at a reasonable cost. The reason why I needed this was due to battery drain and cold weather conditions that prevented me from being able to start my truck. The battery drain is, in large part, due to some custom electric components that I had installed, such as a power inverter and an in-vehicle network gateway. After the work was completed, the next morning the temperature was 24 degrees, which would have normally caused some hesitation to start. However, there was no hesitation and the truck started immediately. Overall, I am very happy with the value, workmanship and expedience with which it was carried out.

Acsej19

Jan 18, 2014

Rick was very polite and helpful when looking for a car. He was very knowledgable with several of the different styles and help find the right car for me

BOBBYCHILDERS12

Jan 4, 2014

Kimberly did a great job selling the vehicle I purchased. She mad this the easiest vehicle purchase I have ever experienced. She made the dreaded paper work when purchasing a vehicle vey simple.

Dehaskett

Jan 3, 2014

The staff at Tindol Ford was very helpful and friendly. I would definitely recommend them to others looking to purchase a vehicle. The whole process was smooth and never did I feel pressured to buy anything I didn't want.

Deannadvm

Jan 2, 2014

I received top quality service and I am 100% satisfied with my F150 purchase. Everyone at Tindol made it easy and stress free. I love and appreciate the family environment! I will highly recommend this dealership to everyone!

Wilsonmandy

Jan 1, 2014

First time here and Wilder made it a very enjoyable experience! He worked with us to purchase a great vehicle for a price we could afford. Highly recommend these guys.

rickwheaton

Dec 27, 2013

This was my first internet car purchase. I personally think this is the future of car sales. My experience was could have been better on both sides. It was much improved over the last purchase I made. No hassle, clear info, and adequate response. The internet process is so different it is difficult to judge the experience. Overall, Ron Sumption walked us through this with care and style. We will recommend Tindol Ford to others even though we are 4 hours away.

Sandy Francis

Dec 23, 2013

Ready enjoyed my experience with everyone at Tindol. Buying my new car was a very pleasant experience. Everyone was very professional. Big thanks to Mo.

Ctwood4

Dec 11, 2013

I loved the atmosphere there. Really personable. I even got to meet Natalie which was a great surprise. Maurice was amazing. He took great care of us and answered every question we had. Thanks Maurice!!!!

MalyquaRoberts

Dec 2, 2013

Upon arrival at the dealership, I was greeted by Terrie Richardson at the front door and she asked "Do you have an appointment? And, can I help you find what you are looking for?". She was helpful, polite and courteous throughout the purchasing process. She toured me around the inventory lot and allowed me to look inside the F-150s for a better ideal of the vehicles up close and personal. Without her assistance, I don't know if I would have a purchased a vehicle at that time.Also, Terrie introduced me to Eddie Pittman who assisted me with the final sales price of the F-150 and he assisted me on my Trade-in. Finally, I had the pleasure to meet Bill Hamilton who was a gifts sales associate within the dealership. He was a nice gentlemen that love the Ford brand and what it represented and more importantly he love his family dearly.

TDL13

Dec 2, 2013

Ron was excellent to deal with, polite, informative but not pushy. He did an excellent job with follow up and worked to earn our business.Mike in the finance department was also a pleasure to deal with.

Invader308

Nov 27, 2013

Terri Our sales gal and Eddie are great and Natalie Tindol took time out to speak with us a well . Great buying experience and even gonna fix a problem we noticed about the car after we were home. Terri called with a follow up, thank you. All our cars come from Tindol Ford we would NOT buy anywhere else. We are waiting for our Incentive to arrive from our purchase of our new car. Eddie thanks for showing us how our vehicle works with the new gadgets and (Terri your #1 sales person). WE always refer our friends and family and a member is in the market for a new car she said she will be coming there her name is Kay . ASk for Terri I told her. Thank you from the Harris Family and from our grandchildren for a safe vehicle. As well as all our other vehicles we purchased there.Sincerely,The Harris's

jwr1026

Nov 27, 2013

My wife and I visited Tindol Ford to look at a used Ford Flex. Doren Moore was very helpful and had a lot of knowlege about the vehicle to help assist us in our decision. After taking the vehicle on a test drive Doren and Eddie Pittman went a step further and allowed us to take the vehicle home for a few days to make sure it was the right vehicle for our family. In the end we purchased the vehicle and could not be happier. This is the kind of service and hospitality that will keep us coming back to Tindol Ford for future purchases. Thanks again!

Kizzyknowsmore

Nov 23, 2013

Ms Natalie Tindol worked diligently-and at loss of profit as others arrived offering more than I could afford-she finally foundsomeone to finance my little sports car-and I felt as though all these recent years of struggle, and working two jobs....worrying incessantly about money-as most of us due. Struggling for employment-and praying that one day-thingsmay finally take a better turn-I found some hope-for a better time ahead-in Natalie Tindol's consideration-of another's happiness.When Mr. Earl Tindol retired he left an outstanding legacy that aids us- His daughter Natalie Tindol-the very person whose interest in another persons dream-their hope-cost her profit, and considerable time.Mr. & Mrs. Tindol knew one day Gaston County would need a friend-anyone visiting the Tindol dealership can find the family businessand honor among the employees, the values, and Ms Tindol's interest-and hugs for anyone in need. Her walls are covered in the waiting area with accolades from local schools, and charities. At a time when business have lost their humanity-there remains at least onein Gaston County to remind-not everything has changed-

rgoebel82110

Nov 22, 2013

My husband and I visited Tindol Ford with the intentions of just looking. However, Ron Sumption listened to us and offered very helpful feedback. If he didn't know the answer to our question (which rarely happened) he knew just where to look so we wouldn't be misled. Our stay was a little longer than we had hoped, but it was worth it considering I was able to get the truck I have been wanting for a long time. Eddie P. and Rob P. worked hard for us to turn my dream into a reality. Natalie Tindol is such a sweet and amazing woman who truly cares about her customers as well as the community. I recommend Tindol Ford to anyone and pray they continue to be successful. Thank you for all your help and hard work!!

laplas

Nov 18, 2013

I would like to express my sincere appreciation to the Sales Consultant Don Hong who has given me the best experience Ive ever had working with car dealerships in the past 11 years, including many brand name stores such as Mercedes Benz, BMW, Porsche, Lexus, Acura, etc. It was such a great pleasure for me to have had the opportunity meeting with him, discussing my vehicle preference, test driving, and putting together a very compelling bottom-line number. I can say nothing but a big "thank you" to Don for his professionalism, willingness to help, putting himself in customer's shoesthe list can go long and long. I highly recommend any potential Ford buyers in the Charlotte-Gastonia region to check out Tindol store, esp. Don Hong before you go to any other Ford dealerships. That may help you save both time and money! Don, thank you again and I will definitely come back next time.

Jakelm

Nov 13, 2013

Another great experience at Tindol Ford. Gordon was the consummate professional working with my wife and I to lease a new explorer. He was attentive to our needs and made the process very efficient. This was our third vehicle leased from Tindol Ford. Always an easy stress free process.

byerssk

Nov 6, 2013

Mitch made my first car buying experience wonderful! He was very laid back and took into consideration both what I was looking for as well as what my mother wanted in the vehicle. I didn't feel pressured or pushed into a certain vehicle and I would definitely recommend Tindol Ford in the future because of him. Thanks so much!!

eburritt

Nov 5, 2013

I have been to several Dealerships while shopping for this vehicle. This is the first dealership that I went to where I did feel a tremendous amount of pressure to purchase. The atmosphere felt very calm and inviting and there was very little negotiating because the price was just about where I needed it from the start. I am looking forward to forming a stronger relationship with this dealership.

AbigailGreen

Oct 24, 2013

When we first started looking for a car we checked out a few other brands and dealerships and we had a pretty bad experience. It was so nice to be able to come into this dealership and be welcomed and not hasseled into anything other than what we were looking at and for the price we could afford to pay. It was the best experience we have ever had dealing with a car dealership!!!

Southern Carolina

Oct 22, 2013

Great serivce department. Caleb Martin was outstanding at providing great service, at a great cost and at a very reasonable waiting time. Will be back

Kbhelms

Oct 10, 2013

I had a fantastic experience! I would highly recommend to anyone looking to buy a new car! Doren was beyond helpful with everything that I needed. I live an hour away and would gladly make the drive for any services needed in the future!

angelrandall15

Oct 5, 2013

Ron made us feel right at home. I left very satisfied and happy with such excellent customer service. I would recommend this dealership to anyone.

dolphins12

Sep 27, 2013

Our new truck purchase went so smoothly thanks to Gordon Haygood. He went above and beyond what was necessary. There was no sales pressure like other dealers do. He explained all the features this vehicle had and showed us how they work. we really appreciate Gordon working with us.

dmcreamer

Sep 12, 2013

The only downside was the finance department. I was provided with one lender option (which was a first for me; in prior deals I was given several choices with comparable rates and was able to choose the lender and term I liked the best). I secured a better rate myself and am waiting for a call back from Cory on how to facilitate the switch (he initially told me that I couldn't switch lenders which baffled me as the vehicle has not been picked up yet). He was to call me back yesterday afternoon......the call hasn't come. I would still recommend your dealership as Don was great - but would advise offering customers lending choices and having Cory follow-through on return calls that are promised (even if the matter was still being researched, a call to tell me he was still working on it, etc).

wbumgardner

Aug 28, 2013

We are very pleased with our experience with Earl Tindol Ford. Rick was great to work with and he really went out of this way to meet our needs.

dbeaver

Aug 17, 2013

Pretty easy and excellent experience. I have bought my last 5 cars from internet. I am glad Tidol took me serious about it. The future is no physical interaction until the day a customer wants to buy it. Nice job Tidol Ford and Don Hong.

pkp1059

Aug 14, 2013

Service team: Great/ExcellentCaleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry list of items for repair, and each one was taken care of when I picked up my vehicle. I had one question related to a charge on the invoice, which Caleb quickly addressed and resovled. Quality of work: Great/NAMy local mechanic told me the source of steering noise was bad ball joints. The Ford Technicians at Tindol correctly determined the true cause to be the tie rods - a much cheaper repair. The tie rods were replaced and the steering noise is gone.One of the repairs was a belt/tensioner replacement. The constant belt squealing is resolved. I experienced a couple of belt chirps one morning commute, but I believe it may have been due to wet conditions. Regarding Price: GoodI saved a lot of money by avoiding an unecessary and costly ball joint replacement as recommended by a local mechanic. The charge for replacing the tie rods was higher than I had been quoted by a local mechanic. The higher is worth it in my opinion when the alternative is considered.

Rsquared8

Aug 7, 2013

This is by far the best Ford dealership I've done business with. Dealing with Maurice was awesome. Couldn't have asked for a better salesman to deal with.

chadhump

Jul 24, 2013

I bought a 2014 Ford Explorer Sport on July 3, 2013 and traded-in a 2009 F150 on it. I was very pleased with the service we received in addition to the pricing for a very in-demand vehichle that was hard to find. You had exactly what I wanted at a very fair price. Over the next few weeks I decided I wanted another truck for myself and knew I'd prefer to buy another F150 since I've only own Ford trucks in the past. I returned to your dealership on 7/22 after searching on the Internet at pricing and availability. I was looking for an FX4 this time but wasn't set on buying a fully loaded truck with a $49k MSRP. However, based on the pricing you guys offered, I again found a truck configured exactly the way I would have ordered from Ford and the pricing was extremely competitive. Also, the trade-in offered on the 2012 Hyundai Veloster was $500 less than my minimum and we just couldn't budge either way. I would normally said thank you for your time and left, but in this case I appreciated the no-pressure approach and willingness to discuss pricing in detail. I decided my time was worth more than the $500 difference given the pricing on the truck was aggressive and you had what I wanted in stock. I live about 120 miles away and came back for the great service and fair/competitive pricing. I would recommend your dealership to others interested in a new Ford vehicle. I don't expect any issues from my new vehicles but if I had a problem I believe your delearship would go to bat with Ford if it was necessary.Thanks to Mo, Dorin, Tim, and Rob in finance for their professinalism and great service.

Sgmbarker

Jul 21, 2013

Don helped me get the car I wanted, with desired options, and my price range. This was the easiest and best experience I have had buying a car.

_AutumnRenee

Jul 17, 2013

Very friendly customer service. They will work with you the best that they can, and they will have you in your new or used car in no time.

bigalspal

Jul 15, 2013

I've dealt with Rick Hodges for many years. He's patient, honest, and makes sure I get what I need. There was no other person I'd deal with on a car. Good experience!

wengland

Jul 13, 2013

I decided to come to Tindol Ford to check out online sale on truck. I met Moe Adams and he helped me find a truck that was more of what I wanted than what I started out looking for. I would like to thank Moe and all the staff for making this sale . If the service dept. turns out to be as good as the sales dept. ,I will be a long time customer. Thank you, Wayne E. England

FREE1543

Jul 8, 2013

Very nice salesman. Worked with me completely. Price received was good,Trade in price was very fair, ordered me just what I wanted. Will refer friends.

ninanick

Jul 2, 2013

I had been car shopping at various dealers for about a week. Two dealers had said the only way I could get financed was with a very high downpayment. I'd pretty much given up on getting another vehicle. I totally dismissed my husband when he said he was going to try Tindol. He reached Mo Adams and within a few minutes we had an approval we could afford on a much newer vehicle than we'd even looked at and at a better price than the older vehicles we had been told were out of our reach at other dealers. The entire experience was wonderful and we will definitely be back and have told our friends and neighbors. Thanks Mo and Rob in finance.

jdt2811

Jun 7, 2013

The over all experience was very pleasant. Phil was very professional and a pleasure to work with. I feel that I was given a fair deal and would shop at your dealership again.

jonathankreeger

Jun 5, 2013

Very friendly, and worked hard to for my business. I walked onto the lot at 10 mins to close on a Saturday, and Doren walked up to me within minutes. He took the time and stayed after Saturday showing me a bunch of different trucks, and never made me feel rushed. We didn't reach a deal on Saturday, but I knew I had found the dealership I was going to buy my new truck from. I came back Monday, and Doren took me for a test drive, and we made a deal with the help of Eddie. It was the first car I ever had to purchased from anyone other than a family friend from back home, but I know I'll be back and I'll recommend to anyone looking to buy.

Vaughn3

Jun 4, 2013

I was very pleased with my purchase from Earl Tindol Ford. They made my visit comfortable and they answered all of my questions I had.

Cannie

May 31, 2013

I was looking on the internet and chose your Tindol Ford to help me decide on a SUV. I called on Saturday 25 -Tindol Ford and talk to the lady that handles the calls, she was very nice and forward me to Mike Hudson. Mike was very helpful and assisting with my needs, I gave him several SUVs to check on and Mike called me back in a short time and gave me the information I needed. I called back and the lady that answer the phone new my voice and name and told me who I was talking to ( since you had 2 Sales Person name Mike and I forgot Mike last name.) We came down 25-Saturday late and looked and drove 2 SUVs and the other Ford Escape SUV was being sold when we got there. Mike told me about another 2012 Ford Escape Escape XLT SUV that just came in and to come back Monday 27th. So we came down and drove the Ford Escape Escape XLT and then we drove another 2013 Ford Escape 4 cylinder but has power of 6 cylinder to compare. I liked the 2012 Ford Escape Escape XLT so we brought it. The man at the Door greeted us and spoke to us, was very nice and made sure we were taken care of. Roland Hamner help us with information regarding how to use the Sirrus and SYNC and to call him if we have any questions on the vehicle. Eddie Pittman also help Mike Hudson with some question to setting up our account. Corey helped us regarding the finance and we came back down Tuesday to redo the finance with the Extended Warranty and the Gap. We paid $4000.00 down on the loan and my husband felt like we just use the $4000.00 for other expenses and not paying down on the cost of the car. We decided to drop the Gap and Corey helped us with a coupon to reduce the Extended Warranty thanks to Corey for helping us.Now all is well and we enjoy the 2012 Ford Escape Escape XLT and thanks to Mike Hudson for thinking about the SUV if it wasn't for him I don't know if we would still be looking for an SUV or went somewhere else.

brandydeshazo

May 22, 2013

I honestly was treated like royalty. Everyone smiled, waved, said hello and every question and request was met and/or addressed! This is the best car buying experience I have ever had and I have personally have bought 6 vehicles in my lifetime. Don asked great questions, was up front with the answers and what he could do and not do and he picked the perfect car for me! I left with the 1st car he picked out! I test-drove several different cars for days and went back to my favorite...his first choice! I have had the car for two days and have been bragging about Tindol Ford ever since. I am sold and an advocate for Tindol Ford. I wouldn't go get a vehicle anywhere else!

davidlynn

May 17, 2013

We were very impressed with our sales person Danny Abernathy, he was not pushy or demanding, he asked for specific question and he gave direct and informative answers. I will highly recommend Danny to my friends and family. We were also please with Rob Pebler, the financial officer. He was very thorough and explained everything in detail without being boring or over informative. We are highly please with our visit to your dealership. And yes we love our new car!!Thanks David and Beth Lynn

cpooh44

May 15, 2013

Mo went above and beyond to get me what I wanted. He went through every step with detailed explanation of any questions I had. I would definitely recommend tindall ford to my friends and family.

dannersghost

May 15, 2013

I had a great experience dealing with Tindol Ford! My salesman Mitch was very friendly and knowledgeable. I would definitely recommend this dealership to anyone in the market for a new Ford vehicle!

rcgal72

May 13, 2013

Our daughter and Son-in-law went to Tindol Ford to see if we could teminate our leased Ford,and Mo Adams our sales consultant went ou t of his way to get us the best deal on a new Ford Focus ,he took his time with us, we want to Thank Mo very much for all his help

dpotter1

Apr 30, 2013

We had just started looking for a car. I have always wanted a Mustang but was very unsure about buying right now. We had no intentions of purchasing a new car so soon. Doran helped us feel comfortable and took his time showing us every car we were interested in. He was very knowledgeable about the Ford Mustang (best customer service we have ever received at a car dealership). We told him the payments we needed and WOW we were able to afford my dream car!!! By far best service I have ever experienced at a car dealership. I will be recommending Earl Tindol and Doran to my friends. GREAT experience....Thank you very much!!

Purchase1

Apr 30, 2013

I recently purchased a Ford F-150 from Earl Tindol Ford in Gastonia. I was somewhat nervous in that I had not purchased a new vehicle in over 25 years. However, Maurice Wilder made the experience very pleasant and was extremely professional, courteous, and helpful throughout the process. I would highly recommend this dealership and Maurice to anyone interested in purchasing a new or used vehicle. Fred Dalrymple

lorettetevis

Apr 18, 2013

We bought a 2011 Taurus two years ago from TINDOL and Mo Adams was our salesmen. We really enjoyed working with MO, he's an incredible salesman and really cares about getting the customer the car they wanted. We saw a 2013 Mustang online at TINDOLS and when we went in to the dealership to see about buying the car it had already been sold. But when we told Mo our problem he made every effort and went the extra mile to get us the exact car. We were VERY PLEASED with the car and the deal we received. We would recommend Tindol Ford and Mo Adams to anyone looking for a good deal and anyone looking to be treated like family. We give the dealership and Mo Adams a five star rating without hesitation!

Jspears5

Apr 14, 2013

Ron sumption did a great job of earning my business. You had no business getting me to make a trip up to your lot. I live within a mile of a ford dealer, but the great service from Ron was the difference

rob980

Mar 20, 2013

Ron was very helpful with choosing which ford escape to buy. He got the paperwork started quickly and got us out of there in a very timely manner. It was one of the best vehicle buying experiences we've ever had. Great job!

lourankin

Mar 9, 2013

I had a very good experience buy my new Ford Focus. Mo was really friendly and helpful. The guy who went through the paperwork and warranty stuff with me (sorry I forgot his name) was helpful too. The whole process was easy and was quicker than I thought it would be. Thanks!

Dav1dev

Mar 2, 2013

The service was extremely fast and courteous! It was also explained in a simplfied manner which was easy to follow. I have bought several cars from many dealerships throughout this area but, this was the best of all the purchases.!

Caseymwise

Feb 28, 2013

Overall experience was really good would defiantly recommend this dealership and Ron Sumption my salesman. Dealership was very clean, buying process was smooth, in and out fast. Thanks

MLFDF150

Feb 26, 2013

After visiting 5 dealerships in my home state of CT with no lucky in friendliness or customer service I went on cars.com and found a good deal on a 13 Ford F150 at Tindol. After an inquiry I was contacted immediately by Mr. Wilder. Mr. Wilder was immediately helpful, honest, and had a genuine care for his job. It was an absolute pleasure dealing with him during my purchase. Tindol provided exceptional customer service and represented their brand of Ford extremely well. Mr. Wilder in particular was instrumental in my decision to travel 1600 total miles to purchase my vehicle. I wish I lived in NC and I wish I could service my truck there! Will buy from again, Will recommend! Completely Satisfied!

kneelands

Feb 25, 2013

We bought our new car after shopping on the internet. Maurice Wilder was very helpful throughout the process. Roland Hamner also took time to explain the features of the Sync system. We will refer our friends to your dealership.

tindolford

Feb 19, 2013

I have just leased a new 2013 Ford Edge SE from Tindol Ford. I want to thank Gordon Haygood and the entire staff for the ease way of the transaction. I was able to get qualified online help, and solidify the deal over personal contact. The paper work was simply and quickly. Gordon was extremely helpful to me. And moreover - everyone was pleasant, and my experience was unlike any car dealershipI have ever dealt with. I would recommend Gordon and the Tindol Ford team for everyone next Lease/Purchase. Thanks Gordon Haygood and team!Ihar Viarenich.

magspike

Feb 9, 2013

The easiest car purchase we have ever made. Things moved fast and efficiently. We will purchase our next car from Tindol as well as recommend all of our friends and family to Tindol. Ron made the process very easy, and was vey helpful.Thank you Tindol ford.

Kramer99

Feb 7, 2013

Overall experience was good. The original price quoted was too high but when I saw the same truck on your website for 5k less than we we quoted by Marcus and we called to ask about it we were immediately given the Internet price. I thought that was slightly shady. But other than that we are very pleased with our new truck and would recommend others. I would just advise anyone shopping for a vehicle at any dealership to check their website for better prices.

npurvis

Jan 30, 2013

It was an all around good experience. The salesman was friendly. The car has proven good so far and the price was reasonable, as was the trade-in on my old car.

Lee Kelly

Jan 26, 2013

I found the 2013 Ford Fusion we wanted on your website. Tom Chester shepherded the purchase process through Don Hong. The first thing I felt entering Earl Tindol Ford was the warmth of the people. Everyone was open, informative all available program options were explained fully. When we picked up the car, it was ready, documentation was in order and process was handled smoothly. Im from an automobile family in a small town...a long time ago. I felt as though Id gone back in time. My grandson commented about the professional manner of the Earl Tindol Ford staff and I agree. So many automobile dealers push so hard its easy to walk away and not look back. Time seemed to fly by on our visitsthe first to purchase an automobile due to arrive within daysthe second to take a new car home from Earl Tindol Ford. The next time were in the market for a new vehicle our first stop will be at Earl Tindol Ford. Thank you for a pleasurable experience.

lacylou731

Jan 24, 2013

Mo did a great job of working with us to meet our needs to the best of his availability. we accomplIshed our goal and we love our truck.

darlene.brazzill

Jan 4, 2013

They made car shopping a very pleasant experience. Phil Charcut worked very hard getting me the best financing possible. The staff at Tindol Ford are friendly and very professional. I would recommend them if you are looking for a new or used car and want the best value for your dollar. Thank you again Phil. :)

zseb37

Jan 4, 2013

Staff was friendly. Helped get good deal. Would recommend dealer. They answered all my questions, responded to all my emails and questions that pertained to purchasing my brand new car. Also helped me get a wonderful payment and interest rate.

Nora Shope

Dec 17, 2012

Very good service and in rotating the tires a screw was found and they fixed the tire for me. I'm glad they found it as I will be driving to Raleigh next week for Christmas with my Daughter and her family. Merry Christmas to all Nora Shope

LisaMontgomery

Nov 25, 2012

Everyone has been so kind, helpful and informative. From purchasing the car to servicing it, we could not be more pleased! It was also quite helpful that Gordon was patient with us as we made the decision to purchase, and it was so nice to be reminded by David Wagoner that via email that it was time for an oil change! We will return again to do business! Thanks so much!

lannb

Nov 21, 2012

Russell was very friendly, which was a very different experience from the last time I stopped at Tindol Ford (10 years ago). I normally would not even consider shopping there because of the prior experience so I was pleasantly surprised. This is the 1st car buying trip that was not a horrible day. I have already recommended Tindol Ford to family and friends. I was very satisfied with the deal I received. I did not feel like I was being jerked around. Over all it was a good day. I have no regrets about stopping at Tindol Ford on a whim.

SharonHall

Nov 7, 2012

To Tindol Ford - our favorite American Ford DealerWith much appreciation, gratitude and thanks we would like to highly recommend the service this dealership accomplished!!!!We had the pleasure of visiting North Carolina this past summer and while there had the greatest experience EVER purchasing a brand new 2013 Mustang GT Convertible (love it!!)Roger, the great salesman, showed us the exact car we had been looking for off and on for several years. We of course became intrigued with this proposition as the staff was very accommodating. We were reluctant and concerned as we thought this purchase would be complicated as we are Canadians living in Canada. Returning home to Canada with a new vehicle was an adventure we had never experienced before. We decided to go for it and are thrilled we did!Roger, Eddie, and Mitch, the reputation you are building is outstanding with a great team alongside you. Tonya and Edna you went above and beyond your duties ensuring we had all (and I mean all) the correct information from both the USA and Canadian Borders for customs declaration. Even though you had never done a transaction between countries your effort, diligence, persistence, perseverance and constant communication, ensured every step was correctly completed. We cant thank you gals enough. You both achieved total success.Earl Tindol Ford1901 E. Franklin Blvd, Gastonia NC 28054Your team and effort makes it work! Their service surpasses all satisfaction beyond guarantee!Thank you all again for making this such a pleasurable memory!From one Great Country to another Great Country!Sincerely,Sharon & Gord HallCustomers and Friends

seattlesky2001

Nov 3, 2012

I got the car I wanted with less then perfect credit with no pressure and 1.9% interest over 72 months. Awesome! The experience was so good I brought the team a gift basket and wrote them a nice letter and frame it for their store.

Eugenia K Hudspeth

Nov 1, 2012

Russ was my sales contact and he was really helpful. the team as a whole helped me and I appreciate it.the finance manager was helpfull in helping me to decide which package I wanted on the car as far as service contracts.

dwatson777

Oct 31, 2012

Glad to work with Mike, Eddie, Corey and to meet Natalie. I am enjoying getting to know my Focus SE -once owned by your receptionist. Thank you.

Libarley

Oct 31, 2012

Marcus was a pleasure to work with. He listened well to my needs, showed my exactly what I was looking for, and wrapped up the details of the deal very quickly. As I was not trading in my current vehicle, he even drove my new vehicle to my home! This is the second vehicle I have purchased from Tindol Ford, and I have been fully satisfied both times. I will be recommending the dealership and Marcus' services to my friends and family.

ValerieSullivan

Oct 31, 2012

I entered my inquiry online and Mike Hudson was the salesman that contacted me by email and then we spoke on the phone. He was very easy to work with and knowledgable about the product we purchased

bing082311

Oct 22, 2012

Phil Charcut is great at what he does and doesn't make you feel pressured. We would return to this dealership for our next Ford purchase to work with Phil again.

johnn

Oct 21, 2012

Always receive outstanding service form their workshop.Sam Shoukry has taken care of our families vehicles over the years and is an absolute pleasure to deal with.

tindolsuxs

Oct 14, 2012

Contacted by email that I was approved for the SUV I was interested in only to waste my day off going there which was bout 50 miles away from where I live. Arrived and test drove SUV,supplied my check stubs and signed some papers and THEN was told SUV was sold via deposit to someone from SC.

panthers67

Sep 11, 2012

Me and My wife(The Church Family) came in looking for a van. we met Mitch Benton in the used lot, He was already waiting in the lot. He greeted us with smiles, Did fill sorry for him ..we made him walk back and forth several times getting keys to different vans. After selecting the van we wanted, we met Ken Zeestraten which came to us with smiles as well..He and the manger worked with us and we bought the 1999 ford windstar van...thanks for the help and understanding that you all did to make our life better. Thanks to Tindol Ford for employeeing people who really care about you and have a heart instead of $$$$$$ in there eyes.... thanks again, The Church Family

jknight41

Jul 26, 2012

It was a great experience this is the second vehicle I have purchased and they know what I was looking for and got the payments in the range I wanted without all of the back and forth at some other dealers.It was a great experience Mo know what we were looking for.

Ksistare

Jul 25, 2012

This was my first time ever going to a dealership to get a car and I was honestly really worried about what would happen. After going to a couple different places I wasn't sure if it was the best route to go to buy a used car until I walked in at Tindol Ford. Ron was so nice and really made the experience a great one. I'm really happy with everything.

Kim duncan

Jul 21, 2012

Mo was very knowledgeable,I felt he went the extra mile to get me into a new Ford F 150 .He was a great listener to my needs and was able to get me into the perfect truck.I work in retail and his salesmanship would be a great asset to any retail enviroment.Mo also was able to assist me with fimding the best price for getting spray in bedliner.He is the best thing since sliced bread.Thank you Mo for being my salesman.I will recomend you to others aswell as Tindol Ford.

dan988

Jul 1, 2012

I have dealt with Tindol Ford for my last 3 vehicle purchases and every time I leave feeling more like a family member than a customer. Mo is the perfect salesman because he doesn't believe in pressuring the customer but allows them to make there own decision. Don was extremely helpful during my wife's purchase. Both of these gentleman go above and beyond to ensure that the customer is always happy. If the need arises for another vehicle I have no doubt that the ONLY dealership I will do business with is Tindol Ford!!

annie121707

Jun 26, 2012

as female i was skeptical about going to this dealership by my self this is my second mustang from Tindol ford since 1997.As always i was treated with respect and there were no hidden prices with roger. i went online the night before and computer literate i am not ,roger called right after i logged off wow that was fast! He didn't act like i was a waste of time and everyone there was so nice! my husband is on the road a lot and roger didn't mind calling him to tell him the details! what a super nice man i would recommend him to anyone i care about! keep up the good work Roger Bazemore!!!!!!!!!!!!!!!! Annie Jones!

pmccrain

Jun 5, 2012

Sales consultant was extremely knowledgable and helpful. Both he and the sales manager worked very hard to ensure that we received the best deal possible.

duanependleton

Jun 4, 2012

This was the greastest new car buying experience I have ever had!!! The salesman was great to work with,the finance guy was very helpful. An all around great experience.

beegee911

May 26, 2012

Don Hong was super in describing the car. He is an asset to Earl Tindol Ford. I liked the price ok and I know the service will be super.

kdebbold

May 16, 2012

Wonderful experience with Tindol Ford and our Sales Consultant Mitch Benton was very friendly and helpful. Also had to younger children with me and the play area with free popcorn was so helpful!!

juduma

May 4, 2012

Thanks for treating me with respect and taking the time to help me decide what I wanted. I am thankful that we still have individuals that talk to you and down to you.

foxyjudy

Apr 30, 2012

My experience at Earl Tindol was truly wonderful! Don Hong is a superb salesman and I would refer him to anyone looking to buy a car! He is a great asset to Earl Tindol!! I cannot express how thankful I am to Don for all he did for me! I absolutely LOVE my new fusion.

jford007

Apr 28, 2012

Why is it so painful to purchase a car or truck. 3+ HOURS. The last car I bought, at a different dealer, was 1 hour and 15 minutes tops. Then to have the finance guy try to play with the APR was inexcusable. I am glad we caught it otherwise we would be paying TWO points HIGHER. I know it is legal for him to do it but it is pretty underhanded. The sale guy, Brian, was very nice but seemed hog-tie by the Sales Manager. Overall, if I hadn't needed an older truck I would have gone elsewhere, and I will next time.As far as writing the review at the dealership, NO. I was ready to leave after all that time.

Sadly dissapointed

Mar 24, 2012

BUYER BEWARE!!!!!This dealership is TRULY a "stealership"!!We bought a BRAND NEW car here and found damage to the body as well as paint that looked like it was easily a year old. WE HAVE PICTURES OF THE CAR DENTED PRIOR TO US PURCHASING THE VEHICLE GROM THEM!!! Theyactually insinuated we dented it!!!When we contacted the dealer about it we were told to bring the car back and they would take care of it. Well, two days later we were told our car was ready.... But they couldn't fix the body damage so just come pick up your car.... Without any other options or offers to repair the car. This is a $58,000 car. Fords flagship car. We were very discontent with the service at this point. Short story.... We were directed up the chain of command to the general manager Tom. The most useless and condescending individual we have ever dealt with in a customer service situation EVER! He actually told us if it were his car he would do NOTHING to the dent in the vehicle! We told him that was not an option at all and his only other option was body work, after telling us it would "compromise the factory paint" !!! We asked for a new hood instead and flat out the useless general manger Tom just said "no, I'm not ordering a hood". Totally useless. Worst car buying experience ever. All they did when we picked up the car was wax it. No scratches removed. No dents fixed. NOTHING! When we called back today Tom the general manager HUNG UP ON US!! I guess this place is more about saving the almighty dollar than selling cars in NEW condition or ANY customer service! BUYER BEWARE! Read the bad reviews. The good ones are certainly bogus and written by the dealership!