Used Cars for Sale at Suntrup Kia in St. Louis, MO

Amanda Clements

Nov 4, 2016

I went in to just look at cars, not expecting to buy anything. My salesman Jeff Benne asked what he could do to get me a car. I told him what price and what I was looking for, not expecting him to actually find what I wanted. Well he did ( way to go Jeff!!). My entire experience at Suntrup was wonderful. My salesman Jeff and finance guy Dave were perfect. They worked very hard to make sure I got the car I wanted at the price range I needed it to be. I would recommend Suntrup Kia to anyone.

Leigh Leonard/Noel Stasiak

Oct 30, 2016

We brought my 2010 Kia in for service and walked out the door with a brand new Kia Soul. Just like my old one. It is amazing and the ride is certainly much smoother than my old one. Dan Mann was equally amazing in his explanation and help assisting us with the sale. Rene Hollis was great in the service department and helped us immensely.

Nina MacDonald

Oct 29, 2016

My sister bought a Kia Sorrento a couple of years ago and has been trying to get me to buy a Kia ever since so when I needed a vehicle I visited the Kia dealership. Jeff Benne made the experience of purchasing a car painless, informative and fun. Great attention to detail, not pushy, and seemed to go the extra mile (unintentional pun) making me feel special. Dave Chadwick in finance also made the experience pleasant. He thoroughly explained every aspect of each item I signed and helped me make some good decisions. He was very patient explaining (and re-explaining) each thing I didn't understand. I will tout this dealership to all who will listen and refer anyone that mentions they are looking for a vehicle.

Kevin Richardson

Oct 26, 2016

I recently bought a new Kia Soul from Jeff Benne, was the easiest and most professional transaction possible. He took the time to explain all the additional services that was offered by the dealership and no hard pressure sales. Will tell all my friends to see him for a great buying experience! David Chadwick also made the financing an easy experience, Kevin R

Lakin787

Oct 21, 2016

Jeff was incredible to work with. From the very first interaction, Jeff made me and my fiance both very comfortable. We let him know what we were in search of and he gave us all the options Kia had to offer. He was never pushy when we let him know we wanted to shop around at other dealerships and do our do-diligence as first time buyers. We ended up back at Kia after visiting 4 dealerships in the St Louis area. No other dealership had the value, quality, or warranty Kia had to offer. Jeff helped us get our first car, at a price we wanted and at monthly payments we could afford! Jeff was humorous and kind and very personable. I would recommend anyone looking for a dealership with quality service and people- this is your spot! Ask for Jeff! Also, Dave, who handled our financing, was also incredible and nice and very eager to explain anything we had questions on. Overall, our total experience was wonderful. Honestly, nothing bad to say about Kia Suntrup.

James

Oct 20, 2016

Paul Ferrazza was able to locate and acquire the car I wanted within days. He was efficient and eager to help out. Very pleased with the car!

mike

Oct 20, 2016

Nick was good to work with,He was very attentive to are needs,and made it happen at the price that I we wanted. Very go job thank you for what you did.

james

Oct 14, 2016

Jeff made my car buying experience easy and.painless. Suntrup Kia is a great dealership with a convenient service center and I'll definitely be bringing my vehicle here for routine maintenance.

christine scherr

Oct 13, 2016

Jeff Benne is a great sales person. He does not pressure you into buying a car the first time that you look at one. Which I thought the was great. Jeff gave me a wonderful deal on my Soul.

Sandra Fry

Oct 12, 2016

Jeff was great. It was late and he was happy to wait for and on us. He got us a great deal on a new 2016 Soul and was very attentive to our car and financing needs. Went out of his way for us. I've already referred a friend to him. Great job Jeff!!

Luv 2 fish

Oct 6, 2016

I had a truck that was in good condition but I needed something that would get better gas mileage and still pull my boat. Dan put together a deal for a Sorento that does both. The transaction was quick and stress free and I got the new car at a great price.

Mharvey24

Oct 5, 2016

As most people know, buying a vehicle can become the biggest hassle of your life! Well after the experience I had with Jason Redman and the crew above him, this was honestly the most relaxed atmospher I've ever been apart of. Never once was I pushed into buying something that I didn't want. They worked very well with getting me... not them... but ME the deal that I wanted and what was affordable for me! If you have been in the market for getting yourself a badass new ride then do yourself a favor and go see him!

Naomi7423

Oct 5, 2016

Jason went above and beyond to help me find what I needed. I was never just another sale for him. He took the time to listen to what I needed in a car and stayed in my budget! I am very happy with my car and the service I received not only from him but the dealership as well!

Jerry Palmer

Oct 4, 2016

My wife and I have bought a few cars in our day, and I just say that our experience with Shannon was the best. He was there from start to finish! I had Hip surgery the night before and Shannon offered to help and drive one of the cars home for us. His sales manager Djavid was amazing as well, and really helped us purchase two cars. Thanks guys!

wesallmond

Oct 4, 2016

Jason worked with me to find the perfect vehicle I needed for my business. Jason found me a 2011 Honda Pilot with decent miles that turned out to be a perfect fit. We test drove the vehicle, worked out a few small kinks that any any used car buyer would experience, and made a deal. Jason was very informative and helpful through all the paperwork needed to close. I would recommend him to anyone looking for the perfect vehicle to fit their lifestyle. I'll be back!

Todd and Sara P

Oct 3, 2016

Best car buying experience in 25 years! Nick Pashos was professional, friendly, knowledgeable. He made it quick and easy from beginning to end. BJ Brenner, was also a tremendous help with the financing. A+ job guys!

CarolS

Sep 29, 2016

I had bought my previous Sedona with Scott Seifried. I was pleased to meet Jeff Benne as he assisted Scott with completing my transaction. It was a great experience 10 years ago, amd I was happy with this experience too! I really like the dealerships new facility.

Momof10

Sep 28, 2016

Nick was AWESOME! My husband and I needed to update our 2012 Kia sedona we bought from Nick 4 years ago. Nick made the whole process fun, smooth, easy and simple. BJ did an awesome job with the financing end. We came back and they made it so worth it. We'll definitely be back again when it's time to update again! Great Dealership and Great people!

curller

Sep 27, 2016

Our experience was very pleasent from time we pulled on the lot. We were greeted by sales rep. Jeff Gustafson. He was very friendly and made us feel relaxed. He found out what we were looking for and worked very hard to get us what we wanted. The only negative was the time waiting to talk to the finance manager it was way to long. That part was a real turn off.

Martha Marsden

Sep 27, 2016

The experience was wonderful. My salesman made me feel comfortable. Dzevad Masinovic made my experience even better. He is so honest, kind, and detail oriented.

Angie

Sep 27, 2016

Needed to buy a big vehicle and Nick Pashos was very helpful to make that happen. Thank you so much. I love my new Kia Sportage.

malliecatt

Sep 26, 2016

Our experience with Suntrup Kia - South County was wonderful! We worked with Jeff Benne, and he was probably the best car salesperson I've ever dealt with. He was very laid back and really let us take our time - we test drove multiple vehicles over two days. We probably spent about 9 hours total with him by the time all was said-and-done. Never once did he come across as impatient, or make us feel like we were taking up too much of his time. He never directed us to one vehicle over another, and he answered all of our questions (which were many). And we never talked about money/payments until AFTER we had decided on the car!!! Our financing was worked out with Scott Seifried, and he was very helpful in going over our options. Overall, the customer service at Kia Suntrup was OUTSTANDING and I would HIGHLY recommend shopping with Jeff Benne, Scott Seifried and Suntrup Kia!!!

Mbhua

Sep 21, 2016

I want to thank Jason Redmann and Jess Benne for making my car buying experience stress free. This was the first time I bought a car on my own and I felt very comfortable working with Jason throughout the process. I never felt pressured and he explained each step as we went through and answered all my questions. I love my new car and would definitely refer Jason and Jeff. Thank you both.

technonot

Sep 18, 2016

Great overall car buying experience spearheaded by Jason Redman. His knowledge of his product is excellent and his customer friendly style is fantastic. Best experience in a dealership in 25 years. What they promise is what you get, period! If you are looking for a Kia in Saint Louis, you should start here and ask for Jason.

Brennu-Njal

Sep 17, 2016

This was my first time purchasing a new car and I spent a week researching the whens and hows of it. I decided on a make and model (and new rather than used on account of Kia's warranty) and went to Suntrup, the closest dealer, in part because they offered an additional lifetime engine warranty. Dan Mann was very open about dealer competition pricing practices and immediately adjusted the price accordingly (which I later independently verified). After walking away with a quote and looking at another dealer on account of their lifetime maintenance package Dan was willing to give me an excellent deal that more than made up for not having that maintenance package. As someone not accustomed to buying cars I brought my partner with me who agreed that this was the best possible deal I would get, and substantially below my initial price goal. In addition, he was very patient about having to cancel appointments and willing to be available when it was convenient for me. I would consider my first new car purchasing experience a very positive one and commend him as a salesperson.On a side note, BJ Brunner who did the financing was an absolute pleasure to work with even after having to re-do the the paperwork twice because I made a mistake in my own calculations.

Daphne11

Sep 12, 2016

I had an amazing experience at Suntrup Kia! Prior to me meeting Jason Redman at the dealership today, I had asked him to find me cars within my price range as well as the details I was wanting in a new car. When I arrived at the shop he had the cars ready for me to test and then some. He delivered the car I wanted with the utmost professionalism. Highly recommend, Jason Redman and Suntrup Kia.

Alexandra Livingstone

Sep 11, 2016

This was by far the most enjoyable and easiest car shopping experience I have ever had. The Suntrup Kia team was able to put me in the vehicle I wanted, and still stay within my price range. I am now the proud owner of a Chevrolet Equinox, and I love it!! The sales associate that helped me find my car was Jason Redman. He was very professional, knowledgeable, and friendly. I explained to him what I was looking for and how much my budget allowed for. Jason was able to accommodate both of those criteria, and make some suggestions on the type of vehicle that would work for me. In the end he was able to find me a car that exceeded my expectations, and I was able to drive away with my new SUV that same day!!!!

Gela Hall

Sep 10, 2016

Upon arriving at the dealership I was greeted with a warm genuine welcome. I had an appointment with Jason to view several car options I had in mind. He was thoughtful in his selection based on the information he obtained from me regarding my wants, needs, and cost expectations. While discussion this I felt he had a genuine interest in helping me and did not feel rushed or pushed in any direction. He was very knowledgeable, friendly, and honest with me. I also met several other employees during my visit all of which were also very courteous. This dealership has a very welcoming vibe.

Rachel27

Sep 9, 2016

Jason was very patient and very helpful! He went above and beyond to insure that I got the best deal a d got exactly wbat I wanted! Thank you so very much!

Brian Miller

Sep 9, 2016

My recent experience at Suntrup KIA was incredible. Jason Redman helped put me in the perfect car for my lifestyle, budget, and family. The best part was that I never felt pressured or rushed. I was treated as a guest and not just a "sale". Thank you Jason for making my experience top notch. I highly recommend Suntrup KIA and make sure you ask for Jason. Keep up the good work!

Thachle

Sep 9, 2016

Jason Redman and Mike Parsons kicked xxx to get me the car and the pricing that worked for me. Since buying my car I have sent them a few friends and family who have had the same experience at Suntrip. Do yourself a favor and call them to get you into what works for you..

Brad Steinhoff

Sep 9, 2016

I just wanted to take a few minutes to rate my positive experience at Suntrup KIA South. As you can see I gave this dealership a 5 star rating. This was by far the smoothest process from the beginning to the end. I would like to give HIGH praise to my salesman Jason Redman, not only was he extremely genuine but a true professional. His wealth of knowledge and experience was far superior to that of the salesman I encountered at other local dealerships. I knew the deal I needed to make things work for myself and my family, at no time did I have to result to a pen and paper, constant back and forth number crunching with Jason to get that deal, couldnt have asked for much more than that. I not only left Suntrup KIA South with a new Dodge Ram 1500 and an Audi A4, but even better I left with my dignity still intact. Thank you Jason! Also big thanks goes out to the Sales Manager Mike Parsons.

mad customer

Sep 7, 2016

Horrible customer service? ?? Disrespectful and horrible work can't keep an appointment to save there souls and it's your fault there a cluster!!!!!!3 time in a row

MrsRybialek

Sep 6, 2016

Nick Pashos went out of his way to accommodate my every need in my purchase. He have gave me guidance and a professional opinion when needed. Suntrup was excellent service and actually heard what I said and asked for.

John Watson

Sep 6, 2016

Friendliest sales person to my wife and myself. Told us every detail possible about our new Kia. Took care of all our paperwork in a timely fashion. Was very helpful at us successfully joining the Kia family !

lita pogue

Sep 2, 2016

Being a single woman, I was extremely apprehensive about going to buy a new car. The first person I saw was Nick Pashos. He immediately put me at ease.I was expecting a salesman who would pressure me to pay more than I wanted to, and one that assumed that since I was a single woman, I was stupid and did not know anything about buying a car. I was pleasantly surprised when I met Nick. I liked him from the beginning and immediately knew I could trust him. He walked me through the transaction, was very knowledgable, and got me a great deal. I got exactly the car I wanted and the payment I wanted. I never thought buying a car could be an enjoyable experience, and I never thought I would say this about buying a car, but I actually enjoyed the experience, I recommend Nick to anyone buying a new car. Lita Pogue

DrKay

Aug 31, 2016

As a young, single woman, car dealerships are usually a living nightmare for me. Not so at Suntrup. Dan Mann was so incredibly helpful, thoughtful, and thorough. He did not intimidate me, speak to me like an idiot or a child, try and pressure me into anything, call me "honey" or "sweetie," or make any assumptions about what I needed or wanted. He went above and beyond, and was supportive and informative throughout. I never felt confused about what was happening, and he let me test drive anything I wanted. I had about a million questions and was looking for something pretty specific, and he had no problem with this at all. I left with the perfect car at the perfect price, and I cannot recommend this dealership enough. I had left another dealership in tears before coming to this one, and I left here glowing. Thank you, Suntrup!

BobbyG

Aug 31, 2016

After a long, drawn out process, I finally made my mind up and purchased a 2016 Sorento! Dan, Jeff and Mike were patient and professional through the entire process! I had them running back and forth, locating vehicles and never once did any of them show a sign of frustration. They are the MOST professional team I have ever purchased a car from! They may hide from me next time, but I will be back when we need another vehicle!! Thanks for everything guys!!

Tonia

Aug 29, 2016

Jeff was so great and helpful! Dave was awesome and i was treated so wonderfully! I would recommend these guys to anyone looking for a vehicle!

Cheez

Aug 27, 2016

I purchased a Kia Soul from Jeff. Wonderful person very satisfied with his service. He couldn't of been more personable and help me get the car my wife wanted at the price we could afford. We definitely recommend suntrup Kia.

Poncho

Aug 27, 2016

Our salesman (Jeff B.) was pleasant, cordial and knowledgeable. He understood the timeframe and how people do not like to wait. I would recommend Jeff and the dealership

paul parks

Aug 22, 2016

I had the pleasure of dealing with Jeff Benne sale person..No high pressure allowed me the the time make up my mind then found the car and color wanted. then Dave Chadwick walk me through the paper work explained step and all the options no pressure very satisfied would recommend the to everyone. Jeff Gustafson also helped in making this happen helped with the paper work. This was a good team.

DF3

Aug 21, 2016

I bought a 2015 Rio in April of 2016. I regretted my purchase but was not worried because my sales guy told me I would be able to trade out of my car & into a Kia Soul at the same monthly payment as the Rio. To make a long story short I was made to look like a fool & he didn't come through for me as he said. I'mStuck with this car now & hopefully will be able to get a different car in a couple years. Never again Kia all because of this terrible experience.

HaLa2016

Aug 20, 2016

No stress no pressure no hassle car buying experience. Let's face it... who really enjoys shopping, negotiatiating and purchasing a vehicle? Dan Mann and Dave Chadwick made our new car purchase a painless and pleasant one. I would highly recommend Suntrup KIA.

Bubbly girl97

Aug 19, 2016

Very sociable and helpful, but also honest and trustworthy, loved Jeff he made the experience more enjoyable and comical. Neverv felt forced or pressured, very cool guy.

Richy49

Aug 19, 2016

Purchased the car 11 days ago from Suntrup Kia. Two salesmen, Jeffe Benne & Scott Siefried were very pleasant to deal with. My wife and I felt no pressure and actually had a good time (never thought I'd say that about a car buying experience).Will probably be buying my wife a new car soon and will go right to Jeff and Scott.

Regina Leveque

Aug 15, 2016

Bought a soul in April and has been a nightmare ever since .Finance dept SUCKS!.still trying to get a refund on gap insurance.No one knows who is doing what and good luck ickon getting someone to call ya back! Seriously going to do a BBC report

JoJo1504

Aug 15, 2016

They sold us a bad used car that the transmission went out on in lest than 3 months. They refused to work with us to make it right. In fact they said that we should of leased or bought a new car. I went to file a complaint with BBB but they are not a member. I can guess why if they were I would guess they would have a F rating. Plenty of other dealerships in area that value return customers STAY AWAY

Dennis Molner

Aug 14, 2016

The entire process was excellent. Jeff and Nick answered all of our questions and helped to clarify all of our options. That made buying a vehicle very easy. This was our 2nd new vehicle from Suntrup.

lgravis

Aug 14, 2016

This is my 3rd Kia with Suntrup, my first with Jeff. He was professional, easy going and did a great job. I appreciate that I was not there all day and got a great deal. If your going to Suntrup Kia South you should look him up. With Jeff in the salesroom and Scott Siefried going into finance you can't beat this combination for getting a new car in St Louis.

Meghan Burch

Aug 13, 2016

Dan and everyone at Kia made buying my new vehicle a very smooth transaction. I never felt pressured and am completely happy with my new purchase. I would highly recommend them.

Kriste1961

Aug 13, 2016

Jeff Benne and Scott are awesome and can't forget about BJ!! They made my daughter's first new car buying very pleasant and treated us like family very enjoyable experience. Answered all our questions took time to explain everything and went the extra mile!! I will recommend them to everyone interested in buying a new car!!Thanks guys your very much appreciated!!

MoMan

Aug 13, 2016

Hi, we just recently bought a car from Jeff and he made the experience the best we have ever had in our lives!! Because of Jeff, the whole thing was extremely comfortable making it like fun instead of a chore. Answered all our questions nicely and professionally. With people like Jeff, Kia on S.Lindbergh in St. Louis should go a long way! Thank You,M0 & Margaret Zuckerman

Sabella

Aug 11, 2016

I received "Exceptional" service from Nick from first contact. Nick was friendly and always attentive to my needs. He made my car-buying/trading experience pleasant. Highly recommend SunTrup Kia dealership and the team.My daughter loves the Rondo!

jimbo

Aug 11, 2016

Easy transaction, sales people make the effort. Jeff Benne is the go-to man.

DennisM

Aug 7, 2016

Excellent transaction, salesmen were great. Would definitely recommend.

DeniseC

Aug 4, 2016

Jeff Benne was very helpful in getting the things I needed to make the deal on my new KIA Soul, he made the experience very simple and explained everything that was happening along the way. I will recommend KIA Suntrup and Jeff Benne to everyone I know who is looking for a new vehicle. Thank you again Jeff. Denise Tullock

Dennis

Jul 28, 2016

Just wanted to share our experience at Suntrup Kia and especially Jeff Benne and Jeff Gustafson. who both worked to make us an offer that we could not refuse. The inside of the building was very clean and comfortable. We would highly recommend the dealership and Jeff and Jeff for any new vehicle needs.

angwalker21

Jul 26, 2016

Nick was crazy helpful and would recommend to anyone when buying a new car! He did not waste our time and try to sell us something that we could not afford. Nick understood and respected our budget and sold us a great car. Very happy!

Samantha W.

Jul 18, 2016

My husband and I walked into the Suntrup Kia dealership around 10:45am and left with a new car by 12:30pm. We had been researching the Kia Soul for awhile and knew we were going to buy a new one that day, when we arrived at the dealership we went straight for them. Nick Pashos met us right away, was very friendly, helpful with all our questions and educated us some options we didn't know about the Soul. We got to test drive one right away, loved it and than started the paperwork with Nick. He gave us every option under the sun with what the best financing was for us, he even printed everything off and walked us through it step by step. We picked which option we wanted to go with and within the hour were with David in financing. We did not have a appointment when we came in, we were amazed at how quick and easy everything was, and how well explained all the paper work was.Both Nick and David were very personable and friendly. I enjoyed working with them both!

Johnokav

Jul 14, 2016

We loved our 2011 Kia Sorrento. But it was time for something bigger. Scott Seifried was incredibly helpful over the year long process of us finding the right vehicle--a 2015 Kia Sedona for our family. Both Scott and Dave Chadwick made the experience comfortable. They were confident and supportive and generous in sharing their expertise. Highly recommended.

Blueeyesrae

Jul 13, 2016

Dan Mann was very helpful when he sold my car to me, striving to find my perfect match. We found dead a car that I loved but it didn't have a sunroof. He and the manager, Michael Parsons told me that they can put a sunroof in it! I said SOLD! Michael also made sure that I had gap insurance and an extended warranty so I wouldn't be left out in the cold if something did happen to my car. Now I know this sounds like fluff for him but the charges weren't anything like any other dealership. And let me tell you, I was picky and a little of a pain, they took it in stride and kept working very hard to make sure that I left satisfied. Michael pulled all of the departments together, making the sale quick and painless for me once I chose a vehicle. Even if you're not interested in a Kia, I recommend this particular dealership, they are dedicated to your smile!

kbahr

Jul 11, 2016

I needed a car and Justin Johnson did everything he could to make sure I got a new car. He even went to get help to show how much he cared. It is a big deal for me to buy a car. I have not bought one in 14 years. Jason helped a lot.

jldix425

Jul 7, 2016

When I called the dealership I had the pleasure of getting Justin Vaughn as my sales person. I gave him my small list of needs and asked him to work up figures with and without a down payment for a new KIA Soul. He went above and beyond by finding a certified pre-owned and worked up those numbers BEFORE he called me back. I was so excited when I was able to get into my very first newer car (less than 10 years old) without needing a co-signer. I had such high anxiety going into this sale and Justin made me forget my anxiety before I drove off the lot. I have already recommended this Suntrup KIA AND Justin to at least 8 friends; I hope they are as happy as I am. Thank you Suntrup KIA!!!

Vern16

Jul 3, 2016

Jeff Benne and Jeff Snider got me a great car for a great price! We'll be back and we're sending friends, too! Thanks, guys!

pandii81

Jun 29, 2016

Jeff Benne was extremely friendly and helpful. This is the second vehicle we have bought from him in the last 6 months and would recommend him to anyone. Well done sir, well done!

Cardinalfanfam14

Jun 29, 2016

Buying a car from suntrup(Jonathan Hawkins) was absolutely easy, friendly, pleasant, and awesome from the start. We unknowingly went in 30 minutes before close. We never would have known it was closing time. They took time with us at every step. We really felt like there wasn't any of the back and forth that you normally do when buying a car. They instantly gave us a great offer on our trade ins. We have purchased so many cars in the past, and from all types of dealerships and this by far was the most pleasant easiest experience ever. We knee we needed to trade in but had been avoiding it because of the hassle that usually comes with going and buying a car. Jonathan Hawkins was amazing from start to the very end! He was kind and polite at all times! We instantly knew we wanted to buy a car from him no matter what!seriously was the best car buying experience we have ever had!

Xiago

Jun 24, 2016

We were very happy with out purchase do a Kia Soul. The staff were very friendly and helpful.

Latrishia85

Jun 24, 2016

I just wanted to take a minute and rate my recent experience. As you see I gave it 5 stars. This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman Kenny Kent. Not only was he extremely genuine, but a true professional. His knowledge and his experience in auto sales really showed. His approach is quite relaxed and there was no pressure from him at all. Thanks to this amazing salesman I am driving a beautiful Kia SX Optima and I couldn't be happier!!!!!

Britney

Jun 24, 2016

My car dealer, Kenny Kent, is the best! I walked in not having a clue on what to do. He helped me step by step and now I'm in an awesome car with a low payment!

pam777

Jun 23, 2016

We researched Kia Souls at this dealership, prior to buying. Inventory viewed was on the lot. Jeff and Scott helped us with test drive, application, and delivery. Finance department was phenomenal! 6% financing.Dealership is tastefully decorated, and not intimidating. We will recommend this product, and Sales dept to anyone.Kudos!

Aceymon

Jun 22, 2016

We purchased a used Honda from Suntrup Kia on Lindbergh. Customer service was outstanding. We visited several dealers in the area and went back to Suntrup Kia because of the deals and attention to details.Highly recommend visiting and seeing for yourself.

Maddie08

Jun 22, 2016

This team is very experienced in sales. I test drove and purchased my car within an hour. The service department is also wonderful. I had all 4 tires replaced recently at an affordable price.

Hunnymom

Jun 22, 2016

No hassels. Negotiations took very little time. Since it was a Saturday afternoon, kenny called within a timely fashion on Monday and said paperwork is ready .

Zelmatomes

Jun 21, 2016

They show experience. ,quickness,cathater to customers, We had a new car within the hour Fantastic. Great ,I will tell everyone about suntrup kia how fantastic the sales consultant Kenny Kent was love my kia soul!

Mary and Dennis A

Jun 17, 2016

Took my 2015 Optima in for an oil change and lo and behold Jeff Benne sells me another KIA !!! BEST salesman EVER when buying a car! So knowledgeable and courteous. If you're looking at any of the KIAs, Suntrup is the place to go and Jeff Benne is the man to see for great deals and super service. David Chadwick in financing is also a great guy and answered all our questions. Suntrup you have a dream team in these guys. Also, Rene in the Service Department another friendly, sweet employee who knows her stuff. Kuddos to you all and thanks for a great new car buying experience. Did I mention I love the new KIA Soul I purchased today???

Msteve

Jun 14, 2016

Jeff Benne and Scott Seifried were a great pair of salesmen to work with. They were fun, honest, and knowledgable. The dealership is beautiful and convenient. It was was great car buying experience!

Donetta C.

Jun 13, 2016

Jeff Benne was an absolute delight to work with. We bought a 2016 vehicle in November that I was not pleased with and started looking at Kia's. Living in O'Fallon Illinois we went to our local Kia dealer - TWICE. Was ready to buy but was told they would be back with us. We called Jeff at 8pm on a Friday night to confirm availability of a 2017 Kia Sportage. Arrived at 9:00 on Saturday, drove the car and was ready to buy. He was so easy to talk and laugh with, and answered every question we had. Jeff worked with the finance manager and got our existing loan paid off and the payments where we wanted. The Illinois dealer said that would be very difficult. It is clear that Jeff can work miracles and we left that afternoon in a beautiful Burnished Copper Kia Sportage. I have already started name dropping so everyone in search of a vehicle can have the same, pressure free, fun filled experience we had.Thank you Jeff for everything and getting me in my Sportage when others said it wasn't possible!Donetta C.

Trey497

Jun 10, 2016

I just purchased my first vehicle, a 2016 Kia Forte! Amazing car and I got an amazing deal. Jon H. and Jeff B. really busted their tails to get me a deal that best suited my needs. Once I got in the finance office, things got a little scary for me personally. I caught a bad case of buyers remorse and David C. really helped comfort me and didn't pressure me into making the final decision. He spoke to me sincerely and addressed every concern I brought to his attention. Jeff even stepped in, on request, and let me pour it all out to him, giving me great advice and offering reassurance. Many other sales consultants would've taken advantage of a 21 year old first time buyer, but these three guys: Jeff Benne, Jonathan Hawkins and David Chadwick, were patient, accommodating and understanding. Now that I've shaken off that case of buyers remorse I look back on that experience and laugh. I am so glad I had such great people to help me into my first new car. All around excellent service and the establishment looks amazing. I highly recommend anyone in the market for a car to stop by Suntrup Kia first. Great vehicles, remarkable service and genuine staff that love their jobs, only wanting the best for their customers. Thanks to those guys and thank you Suntrup Kia!

heather5609

Jun 2, 2016

I was looking into buying my first vehicle and to be honest I didn't really know much about buying a car. Kia Suntrup was the first place I went and looked and I'm so glad I ended up there. Jeff was super nice and so friendly. He really made buying my first car fun and enjoyable! He talked me through every question and concern that I had and he found me exactly what I was looking for; a Kia Soul. I highly recommend anyone whose looking for a car to go to Suntrup Kia in South County and if Jeff is available talk to him!

Momslpof2

Jun 1, 2016

My husband and I just went in to look at their cars. We ended up being extremely impressed with Jeff's professionalism and knowledge! We felt like our needs were listening to in we got the exact car that we wanted for an extremely fair price! We would recommend anybody else find this exact location and from Jeff!

Chevelle55555

May 31, 2016

Went in to buy a new car for my pregnant wife. 2.5 hours later I left with a killer deal! FYI 2.5 hours is short for new car purchase

John Mize

May 28, 2016

Scott was outstanding in giving me the best deal I could get. Very knowledgeable. He let me know he was going into finance and recommend Jeff Benne for future endeavors. Rene came out to visit and check on me. Love her to death. She's the best!!!

Michelle1236

May 25, 2016

Tony Haman could see how overwhelmed we were and took the time to help us make an informed decision. He had test drive several cars, had us talk to finance and talked us through all our options. Great experience! Plus we love our new car!

Cynthia Storey

May 25, 2016

Our sales person, Ben, was really great. He was very informative, very friendly and more importantly he was not pushy! He went above and beyond to find us the exact color car we wanted for the inside and outside of the car. He listened to what it was that we wanted and never tried to push us into something that we didn't want, and he had a great understanding of what would be the best bang for our money. He did everything to get us exactly what we wanted and got us a great deal. We would highly recommend Ben Humphrey and Suntrup Kia to everyone.

Anita38

May 21, 2016

We started out looking for a Sorento and ended up purchasing a Sorento! My husband is a Tough Sell and Scott managed to get him the deal he was looking for. The trade in was reasonable and specifications satisfied. Now if we can just figure out all the new "gadgets" offered on the updated model! It has been quite a while since we purchased a brand new car.I believe the blue tooth feature is going to be great. Might be helpful to have a condensed version of info. The Cliff Notes of auto info. :) The thick book is quite intimidating . Perhaps it's just us. Ps. Scott Siegfried was our salesman, my daughter also purchased a car from him. Suntrup Kia, St. Louis, 63123

diner11

May 19, 2016

Second time dealing with Suntrup and Scott Seifried and it was great experience both times. I would highly recommend this dealership and sales person to any of my friends or family.

GingerWithaSoul

May 17, 2016

I was looking at a specific car, and left with that specific car just a few hours later. I didn't feel pressured or slimeballed at all. My salesman, Jon Hawkins, was very practical, thoughtful and professional. He made me comfortable talking about my finances and budget. It was not the drawn-out experience I expected. Jon respected my budget and needs, and didn't unduly push me towards features I had no interest in. He let me knoe what the options were, asked my preference, and BOOM! Found me the Kia Soul of my dreams. Bj Bruno took care of my financing, and made sure to take time and go over all the details of my purchase with me. This was important, because I had been very unhappy with my 2014 purchase at a different Ford dealership, and was hyper-vigilant about what all would be included and what the jargon stood for. He is a very practical, jovial kind of guy.

Britt

May 16, 2016

Great car buying experience. I could not be happier with my salesman, the finance manager or the dealership. Johnathon is new to Suntrup Kia and he his learning his way. I liked his honesty, and his NON-pushy ways. He had the car ready for us when we arrived, he was informative without being over bearing. I hope he continues to do well. Our finance man JB, was informative and helpful and was able to find us the perfect loan!

Kcj197

May 13, 2016

This is my second purchase from the dealership & Scott was very professional & was very helpful helping me find a new car again. If I'm in need of another car I'll be going to see him again.

AMS

May 5, 2016

Easiest car purchase ever! Dan Mann was great. He had the car I wanted waiting for me when I arrived to take for a test drive. Not a lot of time spent bickering on price and took the car home that night. Tony and Dave were both very friendly and helpful too.

Pam Marquitz

Apr 28, 2016

Jeff Benne, Scott Seifried, and David Chadwick were exceptional regarding the service they provided us. We needed to have issues explained a couple of times and all were so patient. I can't imagine dealing with any other dealership in the future. Thanks guys!!!!!!????????????

dnator15

Apr 20, 2016

Went in looking for a car on Saturday and was back in on Monday to make the purchase. Jeff and Mike were awesome to work with and would recommend them to anyone in the market!

Natasham

Apr 20, 2016

My experience at suntrup Kia was excellent!! I give it five stars for sure and would recommend it!! Jeffe benne helped me and he was great! You won't be let down ??

C E Tebo

Apr 12, 2016

I worked with Jeff and Nick. They were a tremendous help to me as my husband is handicapped and visually impaired. I was not sure the Kia Soul would work for me so Jeff suggested I take the car home over the weekend. We were able to store my husband's transport chair. Jeff had another client when we arrived on Monday so he turned us over to Nick so we could get through the process more quickly. My husband got tired of getting in and out of cars so Nick took the papers out to the car for him to sign. Jeff helped me get my husband's chair set up so he could go inside to the dealership. In addition, BJ in financing was also very helpful and informative. Although there were a few bumps along the way, overall, Jeff, Nick and BJ made the car buying experience as painless as possible. I highly recommend this dealership.

DannyT

Apr 11, 2016

Saw my new used car while looking for vehicles this weekend. Contacted them and heard back right away Veronica was very helpful and put me in contact with Jeff both who took time out on a Sunday to talk to me and answer questions. Customer service above and beyond. Price was very reasonable and fair. 10 out of 10 would do business there again.

Chop.

Apr 8, 2016

Best overall experience I've had buying a car. Will definitely go back when we trade in. Got the payment we needed on a tight budget. Keep up the good work.

cheryl56

Apr 5, 2016

this is the second vehicle we have purchased from this dealership-Jeff Benne was great to work with-friendly, knowledgeable, and not high pressure-I have my 2011 Optima serviced here and the service staff is also great-would recommend Kia and this dealership-we were there for an oil change and left with a 'new used" vehicle

Christine27

Apr 4, 2016

My husband and I had never owned a KIA and decided to drop in at Suntrup KIA South County. We were looking for a new-like used vehicle and Justin Vaughn showed us a 2013 KIA Optima. We test drove it for the day and we loved it, it seemed perfect for our expanding family. The process of purchasing the car was a breeze. We are so satisfied with our investment. We will most definately buy through Suntrup KIA South County again!

mdw1954

Apr 1, 2016

I have now purchased 2 vehicles from Suntrup Kia and have been very satisfied with both the purchase process and services rendered at this dealership. I would highly recommend this dealership and our salesman Jeff Benne. Jeff was as pleasant to work with as they come.

GleeW

Mar 30, 2016

This is the second car we have bought from Dan Mann. He is a very friendly sales person who will offer you a great deal. They offered me a good trade in value for my car. The trade in process and car buying process was made very easy. We were looking at a ford fiesta that was in their used car lot. Dan (who we bought our previous car from) drove it over for us to look at it. It was great service and the financing was a breeze!

PK

Mar 30, 2016

I enjoyed working with the team at Suntrup. My sales team lead by Scott Seifried, assisted by Dan Mann and finalized by BJ Bruner. The process from start to finish was simple, and easy and the staff made me feel comfortable and treated me with respect. I will definitely recommend this Kia sales team to my friends and family. Thank-you for the great service!Phillipa Whittington

Andrea C.

Mar 28, 2016

Phenomenal customer experience with our recent purchase of a 2016 Kia Soul. Hats off to Shannon McGuire and Scott Seifried who provided exemplary customer service with a smile. My experience was a delight, without pressure, with real and knowledgeable people. Best dealer experience ever. Dave Chadwick was no less exceptional going over the financial portions with me. Would highly recommend this dealership and most importantly working with Shannon or Scott if you are considering a purchase. This team was the trifecta of a superior car buying experience.

newcarpurchase

Mar 25, 2016

Good experience with Scott and Jeff. They were both knowledgeable and of great assistance with our purchase. We were not pressured, as some salesmen do.

elliott1977

Mar 24, 2016

We had a great experience when buying our 2014 Chrysler Town and country. Justin Johnson made every effort possible to ensure that we got the best deal possible. We would recommend this dealership to anybody who is looking for a new/used vehicle. Thank you

Jennifer Bertke

Mar 23, 2016

Justin was very helpful and easy to work with, he worked with my budget and what I wanted. I went in wanting a Kia Soul and I left with a Kia Soul. I would recommend the dealership and Justin to anyone. And would definitely go back with any future car needs.

Dogboi26

Mar 23, 2016

Jeff was awesome! He made the purchase of my Kia Soul as easy a possible(even getting me an charger for my dying phone and helping me schlup all my items from my old car to my new!) He showed my grandma and I around and making sure we knew what service are offered. I'll definitely be recommending Jeff at Suntrup Kia!!

kiasoul2013

Mar 21, 2016

Buying a car from Suntrup Kia could not have been easier. Jeff and Scott made this the the most hassle free car buying experience I have ever had. I would not hesitate to send my family and friends to them.

liventhedream16

Mar 18, 2016

I didn't know allot about the Kia Sorento but was very interested in this model after reviewing and comparing various models it's size and seeing it had great consumer reports. Jeff Benne was extremely helpful in pointing me in the right direction on the model I wanted with 7 person capacity and other features that were important to me. Jeff was very quick to respond to all my email, texts, phone calls and arranging test drives. I would highly recommend both Jeff and buying the Sorento. I'm on the highway allot and have to say it has gotten better fuel mileage than documented. I'm extremely happy with the comfort and performance it provides for our family. Thanks again to Jeff and team who worked with us.

ChefLeighS

Mar 16, 2016

Our salesman, Jeff Benne, was beyond patient with me as I strung him out over 6 weeks narrowing down my selection. Just the right touch of keeping tabs with out smothering. Suntrup Kia was a casual, comfortable experience-- they allowed me to take 4 separate test drives (with out a sales person) to narrow down the model I wanted. I've bought a few cars in my day and this by far was the easiest process. Very little of that "let me see what the boss says" in our negotiations. We walked in at 2 pm and drove away with my Kia Soul at 6:30.

cchornets

Mar 16, 2016

We weren't really sure what type of car we wanted and the salesman (Justin Vaughn) went out of his way to make sure we found exactly what type of car we were looking for. He was very patient and professional throughout the whole ordeal. Eventually we/he found the car we wanted and we couldn't be happier. The whole Suntrup Kia experience was great, very friendly staff, no high pressure sales pitches. We felt like Justin Vaughn definitely had our total satisfaction of our purchase in mind throughout the process. We will definitely purchase my next car through Justin again, and share our experience with family and friends!Regards,Larry & Cindy Rice

iceman55

Mar 15, 2016

Jeff Benne & Scott was very helpful and easy going with us they made sure we understood everything about our new soul. Thank You very much.

TandJ1231

Mar 13, 2016

We called and talked with Jeff Benne at the dealership. Told him what kind of car we wanted. We went in Saturday afternoon, met with Jeff, and he was able to find the car we had wanted. Quick and easy, no pressure, and friendly atmosphere. We will definately purchase through Jeff again.

Bagmazdog

Mar 12, 2016

Justin, rocks. He is nice. He listen to what we needed and wasnt pushing us. I told all my family about him. If you go to Kia make sure to ask for JustinNicole Paige

KiaLadyX2

Mar 11, 2016

Jeff Benne was very easy going & helped me through getting a new car. He took the time and effort to make sure that I was making the right choice for a new car considering past mistakes. There was no pressure to either buy or keep looking until I was 100% sure! Would recommend Jeff & the entire dealership to everyone!

Mtrupano

Mar 10, 2016

Jeff was great. I stopped by on my lunch break and was able to take a test drive, talk options narrow down my selection. My fiance and I returned that evening and within a little over an hour we were out the door in our new Kia. Jeff made sure I had the vehicle I wanted at the right price.

Blackbeauty JB

Mar 9, 2016

Our Experience was the best we have every had when buying a new car. All because of our salesman Jeff Benne , he was very friendly and professional and worked very hard to get the deal we needed to buy our new car. Then we also had the pleasure of working with Business manager David Chadwick he also was professional but kind and friendly. Both of these men were Outstanding !!!! They made this experience very pleasurable and would be the reason we come back or refer others to Suntrup Kia.

dchoff

Mar 9, 2016

After having an old car die one Friday afternoon, we needed a new car fast. The first and last place we looked was Suntrup Kia. The entire staff was so friendly and hassle free, which made our visit very enjoyable. Our sales rep Lindsay Rey was a complete pleasure to work with. She showed us some vehicles we were interested in, and suggested some that we didn't know were an option. She was very knowledgable on all the features of the automobiles, mileage, and warranties. After we chose the right car for us, Lindsay explained everything in detail, and next thing we knew, we finished our financing and she showed us to our new car which was waiting for us washed, temp plated, and with the keys in it. I have already referred several close friends and family to this location and to Lindsay. Hands down the best car buying experience I have ever had, and I plan on returning shortly to purchase my spouses new car.

cmkia

Mar 8, 2016

Nick found the car. I wanted and for the payment I asked for. He actually had three differant options to finance. I was happy. The only thing I would add is have the spare tire ad sn option to purchase with the car.

staceyfish

Mar 6, 2016

Kelly Roussin is an exceptional sales person, who not only knows the vehicle inside and out; but is truly outstanding when it comes to customer service. She is passionate about her customers, as we should know, she makes sure we are enjoying our car, long after the purchase. If you are looking for a vehicle, the best, and I mean the best person to purchase a car from is Kelly Roussin. She is impressive!

tmv

Mar 3, 2016

Jeff is a highly professional salesperson, friendly, but not over-bearing. He's a good listener, gathers information on what you're looking for, and then offers reasonable suggestions.

Jasmina

Feb 28, 2016

Yesterday we started looking for a Used Car to buy. With no reason we chose Suntrup Kia south to be our first stop. Our salesperson was Admir Hodzic and he is the reason we can say that Suntrup Kia south is definitely a place where you should go and look for the car. Admir is outstanding, professional young man with great experience in his work and he will do everything he can to get you a car that you want. Admir makes the Suntrup Kia south our first and last stop in the search of the car. We left extremely satisfied with a brand new Kia Forte. We highly recommend this place. Go to Kia and be sure to ask for Admir.

torylgray

Feb 20, 2016

Justin was very helpful. He answered all of my questions and was very honest. My experience was great and I would highly recommend this dealership and Justin Vaughn.

Josh42

Feb 18, 2016

Car shopping is a terribly anxious experience for me, frankly I hate it. I had been looking at cars and dealerships for a few weeks before heading out and taking a look in person. When I got to Suntrup Kia in south county I was blown away by the positive atmosphere. Everyone was extremely helpful and friendly. Dan Mann was truly the opposite of every sleazy salesman stereotype and a pleasure to work with. Every step of the way I kept waiting to hear a "but..." or "however..." except it never came. He gave me an amazing price for the car I came in for and kept working hand over foot to answer all my questions, show me the carfax, and print out service records. He got me out of a real jam with my previous vehicle and now I have the nicest car I've ever owned. The financing department was equally fantastic. Dave Chadwick was a genuine, personable, and fun guy to get to go over all the tedious paperwork with. He was able to explain everything very clearly and even sweetened my purchase with affordable gap insurance and warranty. Overall I'm very satisfied with my experience and now my girlfriend is even thinking about a new car. Can't thank these guys enough.

Rick StL

Feb 14, 2016

I was assisting my son while he bought his first car. Jeff Benne was our salesman and it was a great experience. He treated my son as if he were his own. Going out of his way to be sure all of David''s needs while not pressuring him to over-buy. We got exactly what we wanted at the price the Internet said was better than average. Overall, it was a great buying experience without exception.

HappyTrader

Feb 13, 2016

The guys at Suntrup Kia (particularly Scott and Kenny) really helped my wife and I acquire our new car. I had spend the whole day going to differenct dealerships to find a good trade value. These guys were great, they gave us fair blue book values on our trade ins and even let us leave with a new car and a check that we could put into our savings. You've made a customer for life. Next time we have a need for a dealership, these guys are the first place I'm going from now on!

Loren112

Feb 5, 2016

Jeffe Benne at Suntrup Kia was great! He was helpful and patient through every step of my car buying experience. Very glad I had Jeff to help!

JRK

Feb 5, 2016

We purchased a 2016 Sorento, Justin Vaughn was very helpful in finding the color and all options we wanted. Took tour of new place or last auto purchased was KIA at the old location. Service department was also friendly. I like he was not a pushy salesmen and took all our concerns to find the wright car and very useful and keeping in touch by phone and Email. Friendly staff is one reason why we came back, great job.Thank You,John Knierim

Nursetotts!09

Feb 4, 2016

I went out yesterday to go "look" at cars and ended up falling in love with my optima. Justin was extremely helpful and not pushy at all for me to buy a car. He answered all my questions and worked with what I needed and wanted. He made buying my first car a great experience!!

anwilliams

Feb 1, 2016

I have gotten 2 used and 1 new car from Tony and he did everything to help me get the best deals! He paid special attention to what I was looking for in a car and helped me to find the perfect fit each time.

Lulu

Jan 26, 2016

We went to Suntrup Kia looking for a "good used car". Justin Vaughn greeted us at the door as if we were family. He is very kind and knowledgeable. Justin took the time to listen to our needs and helped us find the best used car for the right price. Once the initial paperwork was done, Justin set us up with Dave Chadwick in finance. He was very friendly and knowledgeable. He took the time to explain the warranties and service plans, so we could decide on the best fit for our budget. I was also blown away with the great finance rate he found for us, too! Great job guys! I will be sure to send all my friends and family your way. Thanks so much!

Molli123

Jan 26, 2016

I had concerns, spoke with Mike P.(boss) and he had Justin contact me immediately. Beginning to the end GREAT Customer Service. Justin = Great Empolyee

DM8687

Jan 25, 2016

John Renick and Justin Vaughn were fantastic and made this the best car shopping experience we've ever had. They were friendly, professional, and incredibly helpful. They helped us select the right car for our family at the right price for our budget. They let us take our time and ask a lot of questions. We dreaded buying a new car all week, only to end up having a stress-free and fun experience with John and Justin. From there, Dave Chadwick helped us finance, and he was just outstanding. He's incredibly smart, knows about both financing and cars, and educated us on the warranties to help us pick one that worked for our lifestyle without overpaying. He's also very funny! We really enjoyed working with Dave, Justin, and John. I'll be sending all my friends and family their way. Thank you so much guys!

LGEB

Jan 21, 2016

I went in to the Suntrup dealer thinking of buying a certain Kia car and hoping they would buy out my leased car that I was driving. Well, Justin and John worked several hours with me and I drove the car I intended on leasing, but wasn't totally happy. In talking to them, they had another idea and I drove what they thought I would enjoy and I began talking about leasing that car. The dealership was very nice to work with and we got everything worked out, they bought my leased vehicle and I drove home with a car I like and is fun to drive. They listened to me and figured out what I wanted and needed. The place was very clean and it was an enjoyable experience. Justin and John explained everything, spent time in the car hooking my phone up and going over everything about the interior and electronics. Thanks for everything.

ABrine

Jan 19, 2016

My husband and I had a great experience buying not one but two cars with Justin and John. All of the salespeople were courteous and the showroom immaculate. Hand's down this was the best car buying experience we've ever had. We will be recommending this dealership and in particular our salesmen to our friends and family.

aspangler1994

Jan 18, 2016

Excellent experience. The whole staff was very friendly. I will definitely go back in the future. Great sell rep (Admir Hodzic). Definitely worth going there.

Mary and Dennis A

Jan 18, 2016

Great experience with Jeff Benne and Nick Pashos in Sales and Dave Chadwick in Finance. These guys know their stuff and made this the most enjoyable new car buy ever for me. Thanks for your patience guys. We are really enjoying our new Kia Optima and hope to send some business your way.

smullins

Jan 18, 2016

I recently needed a new car and my sister referred me to KIA Suntrup. The dealership worked with me in every way possible to put me in a new car. The sales person Jeff answered all my questions and helped me in every way possible. He really went above and beyond. I test drove several cars and he was very patient with me. Jeff made my car shopping experience very pleasant. I will definitely refer my friends and family.

alisacatheryn

Jan 17, 2016

The dealership worked with in every way possible to get me where I needed to be in my loan.. The sales person "nick" was excellent answered all my questions and got the deal done.. this is the 2nd vehicle I have purchased from dealer and salesman. I would recommend to other and go back to them in future..

Stephany71503

Jan 16, 2016

My car was recently in an accident and I had to bring it in to have a recall fixed. While it was in they discovered something the body shop has negligently fixed from the accident. He got on the phone with the body shop for me to tell them what was wrong. Thank you!My sales guy Nick is awesome to! He told her would be able to get me into a new car and he did as he promised. I'll be buying a new one from him here very shortly!!

melissa123

Jan 15, 2016

All staff very friendly and helpful with all questions we had. We got a great deal on our Kia and We highly recommend giving Suntrup business

blake

Jan 10, 2016

Went into suntrip KIA not knowing what I wanted. Jeff did a fantastic job narrowing it down for me with vehicles in my price range! Even saved me a little money! Definitely wasn't expecting this great if customer service when I walked in.

Kiakia2016

Jan 9, 2016

Alexandra Thompson was wonderful showing us the 2016 Kia Sorento. My oldest child was with us when test driving our and she fell I love with the Kia Optima on site but was hooked when she test drive it. Went in looking for one car walked out with 2 beautiful cars and awesome prices!!! I recommend suntrup Kia to anyone look for a Kia !!!!

Sherry Portell

Jan 7, 2016

This shopping experience was awesome. Jeff Benne made it fast and easy. He was able to locate exactly what I wanted. Everyone at Suntrup Kia was very nice. I have been recommending them to everyone and will continue to do so.

nct81790

Dec 27, 2015

This was my first car buying experience, so I was a little uncertain of the process and not quite sure what to expect. Jeff approached me with open arms and made me feel at ease. Jeff was quick to the point and cut to the chase. Literally, best case scenario for a new car buyer like myself. Overall I would recommend anyone to Jeff Benne and to Suntrup Kia if they are looking to buy their car in a comfortable environment and from a fantastic salesman, which I got in Jeff Benne.

mgyf3d

Dec 23, 2015

We purchased a 2015 Optima for my wife from Bobby at Suntrup. He was very helpful and knowledgeable on their vehicles and made the best out of an otherwise frustrating situation. It sounded like two managers disagreed on the trade-in value of our old vehicle (which did have mechanical issues). Bobby did not let that interfere with the sale, and we proceeded where we left off the next day - after our old vehicle was towed to Suntrup (at dealers expense) for their mechanics to review. We're happy with our purchase and would purchase from him again. Dealership as a whole: 4 out of 5. Salesman: 5 out of 5.

Jdplotkin1985

Dec 21, 2015

Jeff Benne at Suntrup Kia was awesome! He was very thorough and friendly. He made a very stressful situation much less stressful. I would definitely recommend going here.

Tammy

Dec 20, 2015

Jeff Benne, the salesman, was great to work with. Took his time with me, gave me options without the typical car dealership pressure. Bought the car I came in looking for because of Jeff and his friendly demeanor. BJ in finance was nice to work with as well..no pressure from him either and very courteous.

Dawn68

Dec 20, 2015

This man Dan Mann went above and beyond for me in search of my perfect SUV with all the special things I wanted ??. Found it for me and even set me up with the perfect financing guy BJ that got it within my budget ??Kudos and thanksAntoinette

Jim and Bean Riley

Dec 19, 2015

We relocated from New York City after we retired to St. Louis, where we had to buy a car, which we did not have in New York City..When we went to St. Louis for a month to look for a house after we retired, we rented a Kia Soul, and loved it, and decided that was the car we would buy. We decided to go to two places to get quotes, but after going to the first place, Suntrup Kia in St. Louis, we didn't need to go anywhere else. Jeff Benne was an excellent sales person, and helped us tremendously. We recently went back to this dealership for our first oil change, etc., and and had a great experience. They even cleaned our car for free! Everyone there is so helpful and nice. We have a 100% comfort level with this dealership. Our brother-in-law who is from St. Louis, and worked for a different dealership all of his life, was extremely impressed with them. If you want a Kia, go there, and no where else.

Cid

Dec 18, 2015

Starting with the helpfulness of the online staff and Dan Mann to Jeff Benne's no pressure knowledge in Sales to BJ Bruner's throrough explanation and great financing, I couldn't have asked for a better car buying experience. Each of these people are reasons why I came back to Suntrup to buy my second Soul!

Harry Witt

Dec 18, 2015

Jeff informed me about the sale that was taking place. When I arrived at the dealership, Jeff showed me the SUV I wanted and answered all my questions. I got a good deal with no hassle.

nashley

Dec 15, 2015

I have never owned a KIA. The sales people I talked to when I just stopped by to look at what different SUV's KIA offered were very helpful. On my return visit to test drive a Sportage, Scott was great to deal with. I advised him I didn't have a lot of time, so while I was test driving the vehicle they looked at my trade in and when I returned had all the information ready for me. When I picked up the Sportage Shannon was very good at explaining how operate everything on it. I have purchased several new vehicles, this was by far the best. Thanks so much to Scott Seifried.

aturin1234

Dec 15, 2015

This was my first purchased car. I was nervous and stressed about finding a good deal. Kia offered me so many extras with the purchase of my car I couldn't turn it down. Scott made sure I got a car that I loved. He wasn't just worried about making a sale. He cares about his customers and makes sure you're happy. He's also always available to talk you never have to worry about getting his voice mail. BJ in finance was great too. He explained everything to me in a way that I understood. I didn't feel lost or as if he wasn't being clear. Great place great staff!

Priscilla

Dec 7, 2015

My sales person, Jeff Benne was awesome. He was very knowledgeable and helped me get a great deal. I drove off with a beautiful new Optima and had a great experience with Kia.

Peery50

Dec 2, 2015

I am giving a 5 star rating because the communication prior to the sale, during , and after was amazing from Justin. He went out of his way to work around my schedule. He was never pushy and very friendly. Everyone involved were top notch.

ahs55sha

Nov 13, 2015

I JUST PURCHASED MY TRUCK FROM SUNTRIP KIA IN SOUTH COUNY THEIR DEARERSHIP IS FISRT CLASS...A BIG THANKS TO BOBBY MOENIGMAN MY SALESMEN AND ALL THE STAFF THEY MADE MY BUYING EXPERIENCE FIRST RATE CHECK OUT SUNTRUP KIA 6263 SOUTH LINDBERGH BLVD. YOU WON'T BE DISAPPOINTED, ONCE AGAIN THANKS FOR MAKING IT SO EASY!!!!

Blessmysoul

Nov 6, 2015

When I came to Suntrup, I knew what I wanted. My salesperson, Phil Sheward. was phenomenal! He listened to me, asked question and found the perfect car for me! Phil treated me with respect and provided excellent customer service. When it came time for financing, Jack Flowers was wonderful and very considerate. I loved my experience there, and will recommend Suntrup Kia in Manchester to everyone!

lseebach0922

Oct 27, 2015

Admir, my sales representative, was exceptional. He communicated with my father and I frequently and provided to me what I wanted and nothing more. Admir was an extremely trustworthy sales professional. I look forward to working with him in the future. Overall, my experience was great because of the assistance of Admir.

Palalen1020

Oct 4, 2015

The experience was by far one of the best, you can truly see the employees are willing to go out of their way to help you find the car you are looking for

Happy go lucky 3 times

Sep 25, 2015

Lindsey is the sweetest most joyful salesperson that I have had the pleasure of working with . This is my third car I have purchased with suntrup Kia .Lindsey has gone above and beyond for me to get the car I want .She is honest with me and working to get what I want .I just can't say enough about Lindsey she has always been there for me love you guys so much at suntrup Kia everyone sooooo nice!

rpalmer

Aug 9, 2015

Excellent team, competitive pricing and fair trade in with exceptional customer sales.What more can a new car buyer ask for? Thanks to Chris Bittick for going above and beyond to get our new Kia from showroom to our driveway!!

DeniseBrown13

Aug 9, 2015

I would like to thank the Suntrup Kia team, beginning with JOE LIM, who was our first contact. He was courteous and customer-oriented! He connected us with our salesman, CHRIS BITTICK. CHRIS BITTICK was fabulous!!! CHRIS connected us with BEN McFARLAND, in finance, who was quick and efficient in his work! CHRIS and BEN both made our leasing experience very stress-free and enjoyable!!! We had been happy with Suntrup Hyundai since 2010...but have recently switched to Kia, leasing two 2015 Kia Optimas!!!! The service was absolutely awesome!!! (I look forward to working with this group in the future!) Chris, I appreciate your patience and Ron thanks you for the licorice! Sincerely, Denise and Ronnie Brown

bean7035

Aug 8, 2015

I have never had an outstanding experiance as I had with the guys at this dealership. Everything was so fast and Dan Mann was outstanding and very helpful. Dan Mann knows his business and was able to get me a great deal that I could not believe. Great job guys and when I ever need another car I will come to you. Also have put out on my social media about the great job and service that I was given. Again thank you for your help.

Amanda

Jul 29, 2015

I was not looking forward to the car buying process. However, I went in to Kia and talked with Admir, I was very happy with the experience. Admir was very helpful and was able to answer all my questions. I would go back to Kia and Admir for my next car.

a1988russell

Jul 23, 2015

To start off with when buying my car I had to run around because I didn't have my services done to get it legalized and plated. I ALSO had an issue with the tire so after going up to the Lindbergh location and them telling the reason my tire was loosing air was because I was over filling it. And sent me on my way. I work 2 jobs and can not get up there so when I can I need the job done right my tire will not hold air I now have issue with it I just bought this in march of 2015 and the tire has been doing this since day one. They didn't fix it and its not a matter of the 'sensor' being touchy. I need my tire fixed. by a professional. when I bring it in if you don't have time I need a loner car and you should always have one available do not tell me to come back on wednesday or monday. I need it fixed. Extreamly disappointed.

Pattysue22

Jul 17, 2015

We love Suntrup Kia, we recommend this dealership to all our family and friends. Scott is the best!! He makes the experience of purchasing or leasing a new vehicle an easy transaction. he walks you through the whole transaction answering any questions you have and keeping you updated on the procgess of your transaction. This is the second time we have had Scott as our salesperson. The first was a lease and now this a purchase. His helpfulness doesn't stop when you drive off the lot, he checks up on you every few months to see how your vehicle is working out for you. Our daughter is looking for a new vehicle and we will be sending her to see Scott.

Bodiesbyjp

Jul 13, 2015

Let me tell you guys do not waste your time going anywhere else but here and deal with Nick !!! He works really hard and diligently at getting you the best deal !!! He was super friendly and relatable did not make me fell like he was trying to get over or anything just really real and keeps it ??????

Koryriggs

Jul 9, 2015

Justin helped me get a car and it was a great experience. I was able to get a car in one night and he made it super easy! Will definitely be getting my cars from him in the future and recommend everyone to go see him.

Lynnw

Jul 8, 2015

Scott was great to work with. Would recommend him to all my friends and family. Suntrup Kia is a great place to buy an auto

Kdwallen3

Jul 8, 2015

My experience was great! I would definitely recommend this dealership to all of my friends and family. Just worked diligently to get me the best deal possible and I applaud him for that. He is great at what he does and I will be going back to see him.

e293-2043!!

Jun 30, 2015

My husband and I worked with Nick Pashos, and we were very pleased with our service. We were able to make a professional and fair deal on my new car. He was very knowledgeable and helpful. I was able to go back the next day so he could show me how to use the hair more in depth. He answered all of my questions and I recommend him and the dealership to anyone.

pullig, carla

Jun 10, 2015

Scott Seigfried is a star on my playlist. Sunset Kia is blessed to have him on their staff. The comfortable atmosphere at the dealership is worth a million. Scott showed patience with my sister and I and made us feel we were the only clients in the world. We had Scott running all over the lot, when we asked about the Soul, the Forte and the Optima. Scott was extremely knowledgeable about al thee and understood at we needed. All Suntrup people were friendly and warm. We will surely spread the good word.

Char

May 21, 2015

As soon as I walked on lot, Nick Pashos greeted me with a big smile & asked what he could do to assist me. I told him I was pretty much just wasting time, but if he wanted to humor me & show me a used Kia Sorento with Navigation. Nick, said he had one that he thought I would like. LIKE, I LOVED it. Thank you Nick for going above, beyond & out of your way, to make me happy. Very Professional & courteous service. Was an enjoyment to meet you & have you as my salesperson.

javajohn17

May 18, 2015

Don't walk in without knowing what you want and how much you want to pay. Josh tried to up-charge me almost $3000 from the internet price quote I got in advance. I knew what I wanted to pay and he decided to play some games. I am not sure why he did this but it was not a customer service friendly approach. We reached an agreement but then he just handed me off to Jeff (which I was fine with). If you can use a computer, shop internet pricing - be specific - get quotes on specific stock items - and know what the car sells for in advance. I bought the car but it would have been simpler had I not had to deal with Josh.

kia girl

May 16, 2015

Honestly this was the best experience I have ever had purchasing a vehicle. Nick Pashos was professional, respectful of my needs, and very motivated to make me 100% satisfied. He made me feel comfortable and was able to answer any question that I had proficiently. Thank you Nick. I absolutely adore my kia sorento!!!

new owner kia

May 12, 2015

nick was very professional and easy to work with. He listened to what I needed and made the whole process enjoyable. I would deal with Nick in the future

Thatonegirl

May 11, 2015

When I was just about at my breaking point with my old Taurus and it was literally falling apart, Nick Pashos saved the day! I was in and out of the dealership with an amazing pre-owned Escape. He is so courteous and really makes you fall in love with your new car! He gets the job done quick so you're not sitting there all day and you can drive your new car home the same day! I highly recommend working with this young man!

Lwiechert

May 8, 2015

The vehicle-buying experience is always a little stressful, but I must say that all changed when we met Nick Pashos at Suntrup Kia. We had been to four different dealerships that day unsure of what SUV we wanted and our experience with a few of those Sales Consultants had left me feeling a little discouraged. To the point where I just wanted to call it a day. BUT then we meet Nick and he seemed to turn the whole car buying experience around rather quickly. He was attentive, knowledgeable and seemed more like a Friend than Salesman. Suntrup Kia you just earned a loyal customer thanks to Nick Pashos. We love our NEW Sorento and look forward to buying our next vehicle from Suntrup! Thanks, Laura & Ben

kiacar6

May 8, 2015

We recently puchased a Kia Cadenza and had a fantastic experience. Sales staff was GREAT no pressure. We was able to take our time and browse through several vehicles as well as test driving them. We are not new customers to the Kia family and will definitely return to do future businesses.

Ms. RN

May 7, 2015

Josh and the whole team helped us buy 2 cars that night! We had 2 antsy children with us which made the night more difficult; but everyone was so nice and patient with us and our kids. The process was as speedy and smooth as they could make it. We are very happy with our KIA Soul and Forte 5. We are definitely a loyal KIA family!! Thank you all!

paulan

May 5, 2015

Our experience was excellent with Joshua Tiberend! He did not pressure us at all. I would highly recommend him in the future. Great job Joshua!

Kessy M

May 4, 2015

I don't ever review anything but had such a great experience I felt I needed to. I had emailed suntrup about my sticky situation with my current car and DAN MANN emailed me back reassuring me they could help. When I pulled in I was greeted by multiple people and although I dropped in unexpectedly DAN MANN was able to assist me right away. He went above and beyond to make sure not only did he get me out of my upside down mess but made sure I left with a car I loved! Everyone was so friendly through finance, and even the porters who detailed my car. I got many congratulations on my vehicle from many employees and left home very happy!!! With this experience, I will definitely be a loyal suntrup & DAN MANN fan!THANK YOU!!!!

beckyapril1

May 3, 2015

This was the best experience we have ever had at a dealership! Our salesman Jeff and finance guy BJ was excellent! We will definitely be a repeat customer! We absolutely love our new 2015 Soul!

Jeremy R.

May 2, 2015

My wife and I came to Suntrup on the recommendation of a family member. Josh Tiberend was specifically referred to us, and he did not disappoint. He patiently showed us multiple Kia Souls with different options and designs and helped us to find exactly what we wanted. He worked with us on the prices and deals, and answered every question we threw at him perfectly. Josh was respectful of our time and made sure that we were never left twiddling our thumbs. There were some options that we didn't get with our purchase, but he helped us with figuring out the costs and methods of having those options added on to our car at a later date if we decided to get them. Overall, it was a wonderful experience for our new, exciting purchase.

Nikki M.

Apr 27, 2015

We entered the Suntrup dealership with an idea of exactly what kind of Kia Soul we wanted. Before we had even arrived in the lot, Josh worked with us through email and text to find out exactly what kind of features we wanted. Not only did he find us exactly what we asked for, but he showed us a vehicle with even more than we ever expected. Originally, we weren't fond of the color (yellow), but he quickly sold us on it in less than five minutes. Josh made us feel comfortable and welcomed, offered us drinks, was extremely friendly and helpful throughout the entire visit, worked with us to get a great deal, and had us in and out quickly. I would highly recommend Josh to any of my friends or family and if I ever wanted to purchase another vehicle, would come to this dealership and seek him out!

bigran30

Apr 27, 2015

I wasn't looking forward to dealing with the process of buying a new car at first and I was a little apprehensive. Now I am so glad I did! From the very first phone call to the signing of the papers everyone was extremely helpful. I feel like I was treated right and could not ask for more. I think these guys run a top notch facility, I am very happy with my purchase. Thank you Suntrup!

Rosco

Apr 23, 2015

I bought two cars poor service still no extra key mike schreiber gen manager cussed at me very rude never again they made there sale didn't care after that !!

MARDEE

Apr 21, 2015

I had stopped buying cars at dealerships because of the pressure that always came with it. Quite the opposite dealing with Scott Seifried at Suntrup Kia. I was pleased with how consultative he was, how interested he was in learning what I did and did not want in my next vehicle and how he didn't pressure me to make a decision. He was quick to make suggestions and backed those suggestions with reasons why certain vehicles made sense. There is a great chemistry at Suntrup Kia between the sales staff, service department and also with finance. Everyone there was friendly! I love my new Sorento and have nothing but great things to say about Scott as a phenomenal sales person. I will go back and send my friends and family too!

ja

Apr 21, 2015

Due to the outstanding service my daughter received three years ago at Suntrup Kia, I began my auto search there. Both Kenny and Tony are very knowledgeable about the Kia products. I needed a vehicle that met my transportation needs, was fuel efficient and affordable. They were able to match all three requirements! Dave provided the financial expertise for purchase and I am the proud owner of a Kia Soul. As a single woman I was treated with respect and felt I was a valued customer. I would not hesitate to refer Suntrup Kia for your next purchase. ja

Jesterific

Apr 19, 2015

Mr. Jeff showed us the perfect vehicle for us after talking on the phone once. He was knowledgeable and was not thrown off by my wit and curve balls.

blah1234

Apr 16, 2015

My visit started with nick who was the typical car salesman working 3 deals and so busy he couldn't offer a bit of help. He initially put me in a Kia soul after not even asking if i was buying new or used. I was assured that he knew the little old lady who drove the tiger striped 6 speed manual transmission took great care of her car....i took the keys back inside to leave and met Josh who pretty much saved my faith in Kia as my choice of new mid sized sedan either the cadenza or the optima. After milling over the details he was able to put me into a optima lx. Pretty nice car but I wanted a manual and was told they didn't come in this option. Not true. All in all I'd say that id like to recommend Josh if you want a pretty up front honest approach at the car buying experience. I can say after a month of driving the optima I'm not uber impressed with the 25avg mpg the car is getting. I also don't like how inconsistent the throttle is. As far as that its a solid comfortable car and it fits my work needs transportation wise. I am disappointed that I paid 22k for the optima I feel its a bit high.

Mikey_70

Apr 14, 2015

I have already recommended this dealer and salesman (Jeff Benne) to several of my friends and family members. It was a nice no pressure experience similar to the Saturn experience. Jeff listened to what we were looking for and placed in a great deal.

Bob1966

Apr 14, 2015

Josh was outstanding and very knowledgable!Product and service are a way of life with this young man, training and the knowledge of the KIA product was totally outstanding!

AdisM

Apr 12, 2015

The day me and my husband went to the Kia dealership I didn't think we would leave with a car the same day I thought it would take days for me and my husband to decide on a car that we both liked... but when Josh came to greet Us And showed the first car that's when I knew it would be are's..We took it for a test ride and it was perfect both me and my husband loved it.. Josh was a nice and friendly guy..We would love to come back to Kia any Time all the Team was Nice and Very Friendly. Are experience was Fantastic...We Love are New Car I'm so Happy For My Husband He Deserves It..He Drove A Two Door Car For A Long Time He Just Deserves It. A Big THANKS To Josh For Helping Us Find A Car We Both Love :)

jeff7763

Apr 6, 2015

My salesman Jeff Benne, was Great, easy going, and made the whole process quick and simple. My next car is definately coming from Jeff and Suntrup Kia.thanks,JT

bpcloud

Apr 6, 2015

I have never purchased a new car before and always hated dealing with dealerships. After visiting several, I returned to Kia Suntrup and Jeff Benne. He and Dave Chadwick made the experience easy, fast, informative and (what a surprise) fun!Thanks!Becky P.

Alyssa121

Apr 2, 2015

Jeff was nice and knowledgeable about the products and services offered at Kia. I was purchasing my first vehicle and had many questions; Jeff was patient with me and was able to answer all my questions. BJ in finance went above and beyond to help me understand the financing portion and gave me some great tips on credit scores.

sue

Apr 1, 2015

After 14 years with another car, buying a new VW was so much easier than I anticipated! Adam Goldfeder was very knowledgable, and very patient, with my many questions about the features on a new car, and spent a considerable amount of time with me to explain the features of the Passat and how to customize them. Adam made the purchase of my new Passat enjoyable, and put a lot of effort into negotiating a purchase price that worked for me. I would highly recommend Suntrup and Adam to anyone looking for a new vehicle. The finance manager was careful to review all of my options in detail, and ensured that my final decision on financing was a good fit for my needs. And.....I love driving my new Passat!

pug

Mar 29, 2015

Just bought our fourth vehicle from Suntrup Kia and it was another great experience. Our salesman, Chris Bittick was very helpful and steered us in the direction that was best for us.He answered all our questions and made us feel very comfortable. I would definitely go back to Suntrup KIA for my fifth car and would be pleased to use Chris Bittick again.

senaeger07

Mar 28, 2015

Joshua Tiberend was easy to work with and got in and out within a few hours. I would come back and purchase another car in the future. Thanks for making a great deal happen.

Toifon

Mar 26, 2015

I was out shopping with my mother one afternoon when I passed by the dealership. I asked her if we could just look, because it had been my dream since 2010 to own this beauty of a car (Kia Soul). With her approval we pulled inside and were greeted outside with a warm smile by Nick Pachos himself. He was very helpful and kind with getting me into my new vehicle. As a young driver and first time vehicle owner he worked with me into getting me into the exact model, year, and color I wanted. Me and my mother have fallen in love with our purchase and she claims to want one herself. I would and will recommend this dealership to all of my friends and acquaintances, especially to do business with Nick Pachos. He is amazing!

Michele

Mar 25, 2015

Great experience over all! Very accommodating. I have had my car for a month now and enjoy it very much. Thank you to all who helped us in the process. Would recommend this dealership and Ryan to anyone.

lanahanj

Mar 23, 2015

Low pressure, great service, will return for future business. Had a great experience, Josh was exteextremely helpful, one of the best deals i have recieved on a new vehicle.

James and Holly

Mar 23, 2015

This was a great experience! The car is in good shape! Also great price! I love my new Kia Soul!! Thank you so much Josh!

Katonya

Mar 22, 2015

I was honestly surprised at what Josh was able to do for us. He went above and beyond my expectations. We were in and out in no time. The approval process was painless. Lol. I would recommend him to anyone wanting to buy a Kia. Oh and by the way, I love my brand new Kia Optima. It handled so well in the ice and snow today on my 40 mile commute to work. I went into the dealership explaining to Josh what I really wanted and told him about my trade in, knowing in the back of my mind that I was not driving away in a new car, but Josh made it happen and I could not be more grateful. Thank you, thank you, thank you...Signed,Kevin and Katonya Reed of Festus, MO.

Buster

Mar 21, 2015

Best experience I've had in a long time at a dealer no bull r run around just honest straight forward deal I'm sure I'll be back next time I trade

Tim

Mar 21, 2015

Amazing location puts you at ease. Jeff and Scott were great, no pressure and went the extra miles to get me the Optima I wanted!

Tonyg

Mar 20, 2015

We set out on our adventure to south county early in the afternoon to find our van. After a few stops we hit Suntrup Kia, that's where we met Josh. As always buying a vehicle is a big decision. He showed us all the vans that were in the Suntrup network they had one we liked, but we decided to take some time and look around at some other options and talk about. After talking it over with my wife and looking at a couple more stops we decided that Suntrup was where we wanted to go and Josh is who we wanted to buy from! We have two kids so hanging out at the dealership can sometimes be stressful, Josh helped out with the kids. He got us a great deal, an awesome warranty, and a great van. In the future we will purchase all our vehicles from Josh at Suntrup! Thank you for the best car buying experience ever!!

Brenee2324

Mar 19, 2015

Josh was absolutely the best at making my car buying experience so great , he has my business for all my future car purchases! He went above and beyond he was there looking out for me and my needs the whole time !

asamandalouise

Mar 18, 2015

Purchasing a car was a completely unexpected thing for me--my previous car was involved in an accident resulting in a total loss, and I, too, was at a total loss as to what to do! My parents own a Kia and love it, so they referred me to Suntrup Kia. I initiated the conversation through their online portal, and immediately, Jeff Benne responded to set up a time to come by. When I arrived, Jeff was working with other customers, so Josh Timberend helped us out. I told him what I was looking for, gave him my price range, and within literal minutes, he had a certified pre-owned 2014 Kia Forte out front for me. It was well within my price range, and was absolutely perfect for me. We took it for a spin, and I fell in love with it! I didn't expect to like the first car I saw, so I didn't have my down payment ready, or any of the required paperwork. Josh worked with me to ensure that my dream vehicle would be there when I got everything together. The dealership was closed Sunday, so I returned Monday to fill out paperwork with Jeff while Josh made sure the car was full of gas and sparkling clean. Dave in the finance department was jovial and helpful in extending my warranty, and the whole paperwork ordeal took less than 20 minutes. It was without a doubt the quickest, easiest car-buying experience of my life! The guys at Suntrup Kia made me feel like a valued member of the Kia family. And with quality service and free car washes for life, I know I will be back regularly. I would recommend this team to anyone looking for a hassle-free dealership experience, and for anyone who values being treated like a person--not just a sale. I felt that Jeff and Josh truly listened to what I wanted, and worked diligently to make sure I drove away with the perfect vehicle. I know I will return to Suntrup Kia for my future vehicle needs.

barbarawe

Mar 12, 2015

Jeff was wonderful. He was very friendly and helpful. He was not pushy at all. I really appreciate the service I received, and I love my new (pre-owned) car.

slaps

Mar 6, 2015

We had a great experience working with Justin Vaughn. His communication was prompt and informative before we came to the dealership, and was very easy to work with. We never felt pressured by him, or anyone we dealt with at the dealership. Justin found a great van that would work in our budget and meet our family's needs. I would recommend him to all my friends, and would definitely use him again in the future.

jessrae3

Mar 5, 2015

This was my first new car purchase and I must say choosing Suntrup kia was the best decision I've ever made. Our sales person was Josh and he made it such a easy and stressed experience. There were issues that occurred and Josh was about to find a way around everything. I was about to walk out the same night I went in with keys to my dream car a 2015 Kia Soul

JHaysX2010

Mar 5, 2015

Coming in on the first day and walking out with a brand new car is always a good experience. Josh and the rest of the team at suntrup was very flexible with our trade and down payment situation. The only problem we had was the finance department had issues with getting our paperwork squared away so we had to make an extra trip up here to take care of that which is about 80 miles for us. That being said the overall experience was great and we were taken very well care of by Suntrup and Josh and always tested very politely.

rew

Mar 5, 2015

I went to Suntrup Kia South County from Wentzville, MO to look at an Optima with every intention of leaving with a new car and trading in my BMW X5. I worked with Josh Tiberend who I was introduced to using their "on line chat" tool when I was looking at that cars. My wife and I did a lot of research on this car so thought I would give it a try. Josh was very personal and took his time to go through the number of options they had on the lot and I test drove a couple. In the end, I traded in my car and left with a lease on the Optima SX Turbo with the technology package. It was a good experience all the way around. While I waited for the paperwork I sat around and had conversation with other workers who seemed sincere and caring as well. A couple days later I love my car and happy with the choice.

TanisLee

Mar 4, 2015

Ryan Landers greeted me at the door as soon as I walked in. I told him what I was looking for and he brought me to a Kia Soul that was exactly what I wanted. There was no pressure and he was mostly concerned with making sure I got exactly what I wanted. This was exactly what happened. I left the new owner of my dream car. I liked Ryan as my car dealer and I liked him as a person. I highly recommend you go see him for all your car buying needs.

Twille

Mar 2, 2015

I just bought my first Kia, a 2015 Soul, and am very happy with the experience. My salesman, Josh Tiberend, did a great job of explaining the pros and cons of the cars in which I was considering. In the end, Josh showed me the great value in a Kia, especially the Soul, and I was sold. Very friendly and easy to work with. If you are going to visit this dealer, ask for Josh, you won't be disappointed. Everyone else at the dealership was very helpful and provided an easy going, relaxed atmosphere.

leonel

Mar 2, 2015

Greatest warranty and offer in the great Saint Louis area. Go to Josh he is amazing. Even after I bought my car still helps me.

anthonyschulz

Feb 27, 2015

In a business like cars there are many steps you have to take. In addition to helping yourself you need to genuinely help the buyer. I was the buyer and josh helped me through each step while making sure I know the ins and outs of the deal, no gimmicks. I told him what I was looking for and he gave me multiple options within the week. I now drive the truck I wanted.

Les

Feb 25, 2015

Our salesman, Jeff Benne, gave us excellent customer service. We test drove several vehicles where he explained the features of each vehicle; we decided on the Kia Sorento. There was never any pressure. He promised us excellent service and he delivered on that promise. We would recommend him to anyone looking for a vehicle.Everyone at the dealership was extremely friendly and helpful; the atmosphere is very inviting. We would have no hesitation in recommending Suntrup Kia to anyone looking for a new or used car.

joe

Feb 25, 2015

Josh Tiberend is an amazing salesman to say the least!!! he was so helpful and nice to us as we kept switching from car to car to find the right one. he was there for us from start to finish both times I bought a car from him, I would recommend him to anyone and im not going anywhere else for my next car!!!

vmorland

Feb 24, 2015

I wasn''t sure what kind of Kia I wanted but a special guy named Josh Tiberend seemed to know the Sorrento was mine...NO I didn't name it Brad - ---- I named it Josh. Thanks for all your help.. Im sending more friends your way.

vserini

Feb 22, 2015

I have wanted a Kia Soul for serveral years now.. I finally got one this year thanks to Josh Tiberend! We told him exactly what we were looking for and Josh found the perfect soul for us.. Josh Tiberend and Dave Chadwick (Finance) made buying a new car easy and less stressful.. I would highly recommend going to Suntrup Kia for your next vechile purchase,and ask for Josh Tiberland he will treat you right.. Thanks again to all the staff at Suntrup Kia for helping us get my Soul.. I love it!

Tash

Feb 19, 2015

Thank you Nick Pashos for helping me ge into my 2015 Optima..... I really appreciate you and Suntrup team....thank you thank you and I look forward to doing business with you all in the future.

highlander

Feb 13, 2015

Buying a new car is a big decision. With all the new technology and car features . Its important to get it right the first time that's why I highly recommend Josh Tiberend to everyone that is in the market for a new car. He took the time to meet my needs, in what I needed out of a car and was within my budget.i could not be any happier with him as a sales men, and from my new kia soul

dadda69

Feb 11, 2015

josh an rene did an excellent job of making my car buying experience very enjoyable. although the car had some issues they were fixed in a professional manner and made it easy to get it serviced. josh is an excellent salesman and rene is top notch in the service department, if and when I buy or send my friends to them I know they will be taken good care of. thanks josh and rene for great experience,

Steph&Chris2015

Feb 7, 2015

Thanks so much for th awesome experience at Suntrup Kia! We appreciate the time you took with us on both visits. My fiance loves his barely used Soul and I of course like it a lot too. If we decided to buy another Kia we will definitely be back!

kriechman

Feb 6, 2015

I had a great experience at Suntrup Kia. I originally owned an '05 Subaru Legacy that I had for 7 years as my first car. I sold my car in Pittsburgh and moved to St. Louis for work. I had my eyes set on a Kia Optima for a few months. I was recommended to the Suntrup Kia on Lindbergh Blvd, and I'm glad I was! Josh Tiberend was such a wonderful help with the entire process - very polite and personable, very understanding, very nice and overall was very diligent and helped speed up the entire process, which I was thankful for being in a hurry that day. Dave Chadwick was extremely helpful as well. He did everything he could to make sure I was happy with my monthly lease payment and that all paperwork was done quickly - also a very nice and personable guy. These two made my experience at Suntrup Kia a pleasure. They both followed up with me as well a few days after. Josh will continue to be my go-to guy at Kia for all my service needs. Overall, everyone I bumped into at the dealership was very nice, welcoming and polite. I am extremely happy with my 2015 Kia Optima that I am currently leasing, and I would absolutely recommend this dealership to a friend. Great job everyone!

Storage Guy

Feb 2, 2015

I have never owned a new car before. So my best friend told me to come to St. Louis where you can get the best deal at the best price. So I came here and test drove a few cars. When leaving the lot in a test drive vehicle I looked over my shoulder as I was backing up. I saw this Black car calling my name..Drive me..Drive me.. So I ask Kenny can I drive that one. Sure lets hop in he says.....Thats how I got my sweet car....2014 Kia Soul !...with all the bells and whistles you could dream of in a car....I waited almost a year before writing this review. I have nothing to complain about this Soul or the Awesome Salesperson "Kenny". I would recommend by from here for sure....

dHenson

Feb 2, 2015

What an awesome experience! I have made many auto purchases over the years and, well, to be perfectly frank, have learned to really hate buying a car... but not this time. Ryan Landers was amazing! I never would have thought that buying a car could be an enjoyable experience. In fact, the whole experience was fun! Ryan was professional, caring, knowledgeable and informative. His low pressure, helpful approach was beyond belief. I just can't say enough about what a joy he made my purchase of a new Kia Soul. When it came time for the financing paperwork to be done we were helped by a gentleman called BJ who was yet another amazing representative of Suntrup Kia. BJ was professional, personable and smooth as silk when it came time to process the paperwork. My wife and I will be in the market for anther Kia in a few months and we already know that we will be going back to Ryan Landers at Suntrup Kia. For the first time in my life I'm excited and looking foreword to shopping for a new car.

dholloran

Jan 28, 2015

The car buying process was extremely simple I absolutely love my new Kia soul. My salesman Kenny Kent was extremely nice and gave us a great experience. I will definitely recommend Kia and Suntrup to all of my friends.

Ryan

Jan 26, 2015

My wife and I came to Kia on the day before Thanksgiving and was looking to make a purchase, but didn't want to go through the typical "dog and pony show" that you get with most dealers. We worked with Josh mainly who very helpful and friendly. He cut to the chase and worked with on a price that we were really comfortable with. He made sure to describe all the intricate details of the vehicle and the warranty that Kia offered. Josh worked with us from start to finish to make sure we were happy and satisfied with our purchase. Thank you Josh!

Drew

Jan 25, 2015

My wife and came to suntrup Kia in south county to our first new car. We couldn't of asked for better customer service than we got from our dealer, Ryan Landers. Ryan was nice, knowledgable, and patient. Ryan made buying a new car not only stress free but fun. Most of the time car dealers have the reputation of being pushy, he was completely the opposite. We will not only buy our next car from suntrup Kia but from Ryan Landers! Don't waste your time shopping around, come to Kia and ask for Ryan!

Lindy

Jan 20, 2015

he moment salesman Jeff Benne approached with a smile and a handshake my car search became much easier. I explained the basics of my criteria and Jeff took me directly to a car fitting my needs. Eventhough, I was then 'sold' on a Kia I went home to research. Upon returning the next day Jeff introduced me to Chris Bittick who continued familiarizing me with the vehicles. The combination of my two great salesmen and the great deal I left with are reasons I will definitely recommend Suntrup Kia to my friends.

Logans mom

Jan 12, 2015

I went to the dealership Saturday 1-10-14 and went to Jeff B. About a car I had seen online. He looked it up and quickly got things going. Filled what paperwork I could out seeing how I got there a hour before close they really couldn't do much with finance. Went back to the dealership Monday and walked out about 2 pm with my new vehicle. He was very straight up and didn't try to pull any fast one's on me. Would definitely go back here in the future for other cars.

Meranda Waldorf

Jan 11, 2015

My truck broke down and I was DESPERATE for a vehicle. We called Suntrup Kia and they said they would do everything they could to let me leave with a car. I have okay credit, just turned 18 so there isn't much there. But they literally tried everything to get me financed. Nick Streisel was calling his family members who work at banks to see if they could help. AMAZING. He definitely made me look at car salesman different. They aren't all bad! Kia was clean, offered me drinks and popcorn many times. Had great, kind employees, Nick had the car running for me so it was warmed up, and a wide variety. I am ALWAYS going back to them. Amazing service!

wesproff78

Dec 15, 2014

I recently purchased an Acura MDX from Ryan at Suntrup Kia. The experience could not have been easier or less stressful. The sales staff at Suntrup Kia are very knowledgeable, caring, and professional. I would recommend this dealer to anyone looking for a good car buying experience. Great Job!

Sundownranch1

Dec 11, 2014

This is specifically a review for Suntrup Kia South on So Lindberg in St Louis, MO. I was very lucky to get such friendly, courteous, personable and competent sales-people helping me with such a huge, scary decision & purchase. I had so many questions and they spent a lot of time with me and made me feel comfortable, not to mention their extensive knowledge of the Kia product. They worked wonderfully as a team and stayed in touch, without being pushy, exhibiting many kindnesses and understanding. (I was ill with the flu and kept canceling my appointments.) Both Justin Vaughn and Lindsey Llewellyn are big assets to Kia Motors. I always research thoroughly and had spoken to several other sales-people at various other Kia dealers as well as Toyota and Honda dealers, (both in town and out of town.) I wanted a Minivan, had test driven many makes. I had two previous Honda minivans (2001 and 2006 Odyssey's) but Honda's new Minivan does not come near comparing with the Kia minivan. This dealership has a lovely showroom and is a clean and friendly place in general BUT I bought my minivan there because of my sales people. Being comfortable and getting good service is so important . I got a GREAT DEAL, too! They were very flexible (and it is all about "the deal" with me, which is why I research so extensively) , I will always take my business there from this day forth .. and they get all my referrals, as well. . I need to mention Jon Chung, too, who was also competent, so friendly and a pleasure to work with. Honestly speaking .. they have a really marvelous team of workers there who put you and your needs first.. Good job, Suntrup Kia! (PS I did not have any previous experience with this dealership, nor with Kia minivans prior to a month ago .. This is the first time I've ever been into a Suntrup dealership of any kind .. I just feel when you find something really wonderful, you need to spread the word.)

adam.rabe.9

Dec 1, 2014

Ryan was great at helping us find our vehicle and really listened to our needs very well, especially as this was the first vehicle we have purchased together. Josh was ready and willing to step in when we needed a little extra help when we were ready to buy. Suntrup was willing to work with our budget and helped us get the 2011 Honda Accord that was perfect for our family.

snlanter

Dec 1, 2014

Josh Tiberend treated us very professionally. He answered all our questions and was very courteous. He is friendly, knowledgeable and is a great person. If you are looking for a new Kia go to Suntrup Kia in St. Louis and ask for Josh Tiberend.

youllbefine

Nov 23, 2014

Going in I had done my research and knew what I was looking for in price and style. I started working with Brandon on one day and came back and was show excellent customer service from Dan on the following visit and Jonathan made my financing paperwork simple painless. Overall, Suntrup Kia was able to deliver a quality and nice looking vehicle, within my price range and their customer service was off the charts. I would highly recommend this dealership or any of these individuals for future business!

Alex Wisniewski

Nov 20, 2014

Dan really was 'the Mann' to work with.. He understood what my wife and I were looking for, and more importantly, what we had to work with. Additionally, Dan and the rest of the staff we encountered made us feel comfortable, taken care of, and not just "another customer". Would definitely recommend Suntrup Kia to anyone in the market for a new car, and will most certainly be returning when we need another in the future.

bwyer5

Nov 20, 2014

Chris was extremely helpful, and walked me through the process of the trade-in and purchase. The overall experience was a pleasant one and I would refer friends.

rehgta

Oct 26, 2014

My wife and I had a GREAT experience with our first lease. Chris Bittick was excellent to work with. He was super nice and extremely knowledgeable. We would recommend Chris to anybody looking to buy or lease a new Kia.

Ann Schweig

Oct 17, 2014

Josh, explained everything to me. I amvery happy with my new car. This was a great experience.Thanks again Josh!i love this car! Josh if I need anything or have questions I will call or come by.

Kevin Kempinski

Oct 8, 2014

Got exactly what I was looking for at a grate price. It was a fast easy transaction. I knew what I wanted so it was easy to narrow down my options. Josh found a grate vehicle for me at a grate price.

ElizabethK89

Oct 2, 2014

Admir greeted us right away with a smile and we explained to him exactly what we were looking for, how much we wanted to pay and style of car. Within 30 mins. we were test driving exactly what we described. Admir was very straight forward and I appreciated that. Sometimes you go to buy a car and its a cat and mouse game. Admir took what we said and delivered. So we are now owners of a new (pre-owned) car!

Chris Wirtel

Sep 24, 2014

Throughout the entire experience Josh listened for what I was looking for and found exactly that! I wasn't ever pressured and it made for a fantastic experience. Dave in finance was also very helpful! I will highly recommend these guys to all my friends!

teresairiley

Sep 23, 2014

My experience was great! It was very friendly , fast and no pressure. I love my new kia!! I loved that there was no pressure from the sales department at all and everyone was so friendly.

Alex Fikar

Sep 18, 2014

Nothing about my visit was bad. Lindsay and Chris were great. She stayed in touch for weeks with me and when I came in, she put me in the hands of Chris. He let me examine all my options s and they both did what they could to accommodate me. I would recommend, and have recommended people to this dealer for those two alone.

chris.hoelker

Sep 11, 2014

Josh Tiberend is an outstanding salesperson - he exceeded our expectations for kindness, timeliness and customer support. We highly recommend him - the customer is always first.

kwille27

Sep 7, 2014

Lindsay was absolutely awesome in helping me find the right car and payments for me. I went in with no idea what I wanted and after a couple of hours searching the all the inventory (in high heels!), Lindsay found the perfect Kia for me. The entire staff was upbeat and having fun, I will definitely recommend Suntrup to anyone who asks.

Finley4

Sep 3, 2014

Josh sold me a great car ,very peppy and Dave in the finance dept was quick and funny they both were great to deal with

LindaG65

Aug 22, 2014

Lindsay did such a great job getting our son into a new car. Our son is a Marine and she worked hard to get him into an awesome car! She worked so hard and we were so pleased, that we traded OUR car in and got a great deal for ourselves on the same day. We were very pleased! Oooh rah!

1843

Aug 19, 2014

I had a rather tricky computer problem and the technician Josh took ownership and worked diligently on it until it was resolved. He kept me advised of what he found and what it took to complete the repair. I have owned many new cars and have never had this level of service. I would also like to give honorable mention to my salesman Jon and the service advisor Dave. They all did everything they could do to make my experience a good one. Thank you all, especially Josh.I have bought a couple of cars from this dealership and have always had an exceptional experience. And thank you, Jon Chung, for that.

qdog 93

Aug 16, 2014

lindsay was a great she was extremlely friendly and sweet also she was patient her and Admir. and when we came to pick the car up it was a little dirty but that was no problem for her she had run throough the shop and deatil all up for me and my mom.

JessLiss

Aug 13, 2014

Lindsay was great! She helped me find the perfect car while being extremely friendly and informative and not pressuring me into anything. She went out of her way to make sure the car would be a great fit .

whisker

Aug 13, 2014

Chris was really helpfull and great sales persson. Adam really wanted this Kia and Chris and everyone worked together really good and he got his car..

Miesha92

Aug 11, 2014

My salesperson Admir sold the perfect car with low mileage and low monthly payments. Made my first time buying a car a great experience. Admir had very good listening skills and did not pressure in any way. Explained everything upfront and answered all the questions I had. Dave, the Finance person was patient with answering all my questions and explained everything in good detail. Would definitely recommend this dealership to anyone looking for a car. All the workers are friendly and there was great customer service.

Sarah1975

Aug 9, 2014

Lindsay made sure I was well taken care of. I had limited funds, not that great of credit, but needed a nice, dependable, car with low miles and needed it fast!!! She found the perfect car for me and made sure I left satisfied with my purchase!!!Everyone at Suntrup Kia are very friendly and go out of thier way to make you feel special!!!

jerrylynnbeineke

Aug 7, 2014

When we left, I noticed that the rearview mirror on the inside was sloppy and on Saturday, showing it to my daughter & son. I raised the hood and was frightened because the motor was filthy. I called Josh on Monday morning, he said bring it in & it will be fixed. Detail did a great job. I forgot to tell him we are in Team National. Team National gets better prices on cars.

Imlittlefoot

Aug 6, 2014

Bought a 2014 chevy tahoe in May. My salesperson was Lindsay Llewellyn, who within minutes made me feel like I was talking to someone I had known for years. Wasn't pushing me to buy and answered all my questions. Would recommend giving her a call.

joyh.81

Aug 6, 2014

I had an awesome experience purchasing my 2010 Ford Fusion with Lindsay Llewellyn! She went above and beyond to find a vehicle within my budget that I actually wanted! If you're In the market to purchase, go see Lindsay today!

10541683

Aug 2, 2014

Thanks for finding the right car for me. I love my car and it didn't even take a long process to get it. Thanks

Gargirl

Aug 1, 2014

I did most of my leg-work on line. I knew the car I wanted and the price I wanted to pay going in. I had narrowed the field to two dealerships with the best price from which to purchase: Suntrup Kia and Auffenberg Kia. Auffenberg claimed they could give me a better APR, so I went there first (mistake).I walked right back out their door when Auffenberg claimed "their must have been a misunderstanding" with regard to the APR and told me it would be 2% higher after I had specifically asked the amount of the APR at least 4 times. AUFFENBERG LIES.I went straight to SUNTRUP. Dan Mann at SUNTRUP had even tried to warn me that there was no way that Auffenberg could offer what they were offering. Turns out Dan was right, and Auffenberg lied to me to get me in the door. SUNTRUP was honest and straight-forward from start to finish and gave me a great deal on a car I love - honesty and a good deal. Also, I must commend them on their teamwork; both Dan Mann and Jon Chung helped us - the service was seamless and perfect. I would go there again and recommend them to anyone and everyone.

kpeer

Aug 1, 2014

It was my first time buying a car and Lindsay was fantastic. She helped me find exactly what was looking for and in the mean time was such a beautiful person inside and out. At a lot of car dealerships I've been to I've come across people who seem in-genuine or only trying to get the highest sale with no regards towards what you're needs are. Lindsay made sure the car was a perfect fit for me and I'm thrilled with the car and to have met such a great person.

Melissa0331

Aug 1, 2014

Chris was an excellent salesman and helped me find the car i wanted! I couldnt have asked for better service! I will definitely recommend Suntrup Kia to people i know!

callans3

Jul 29, 2014

We just took possession of our 2014 Soul Plus and experienced the best overall sales/service treatment ever from automobile sales people. All questions were promptly answered, a few "tweaks" needed to be made to the car and were handled promptly and professionally, and the facility is second to none. Go visit Suntrup Kia if you are looking to buy or lease a Kia vehicle and talk with Scott and/or Chris to have the same experience!

verarapp0677

Jul 26, 2014

I had a wonderful experience at Suntrup Kia. I felt like everyone there was extremely kind and friendly. My salesman, Josh, was awesome. He never made me feel pressured, he was full of important knowledge. I seriously recommend this dealership to anyone interested in purchasing a car.(ask for Josh!) And i absolutely love my Optima!! I had a wonderful experience and u will too!

bleed blue

Jul 25, 2014

Chris was a great help with finding us a car and making it work for us. Would definitely recommend suntrup Kia to anyone I know!

Neal Mareschal

Jul 21, 2014

Chris and Scott were great. They were helpful answered all questions and worked hard to get you what you want. I've bought many cars over the years and this was truly the best car buying experience I've had to date. Chris was very professional and personable you'd be hard pressed to find a nicer guy. I would send family and friends to Chris and this Suntrup store. Showroom and dealership are amazing and clean. They have earned future business from me.

akovacic

Jul 15, 2014

I can't say enough good things about Chris and this dealership! He is just awesome! He made my first car buying experience super fun and easy. I got a good deal on my trade in along with the new 2013 Toyota Camry that he found for me. It was the exact color and year that I wanted! He made sure that I was taken care of and I appreciate everything he did for me. The dealership and everyone working there are just wonderful. The finance department had me in and out of there in no time! It was overall a great experience and i definitely recommend this dealership and especially Chris Bittick to everyone!

KD1980

Jul 9, 2014

Admir was helpful, friendly and easy to work with! Shopping at Suntrup Kia was a great experience. This dealership made lifelong customers out of us!

Manduh6881

Jul 8, 2014

Great customer service and very friendly to work with. Would recommend this dealership to family and friends. Had exactly what I was looking for and price was reasonable.

TMBurgee

Jul 1, 2014

We arrived with the intent to purchase a Kia Soul. Dave Chadwick met us in the lot and he was very friendly and nice. He helped us find just the right car and he and the whole team treated us like friends more than customers. The finance dept even made sure we got the best deal possible. We were very impressed with everyone there. Great staff and Dave was great. We are very impressed and have been telling everyone. We love our Kia and thanks to Dave and all who made our car shopping a real pleasure. We will be back! :)

leb5792

Jun 12, 2014

I felt like family and he made the process simple, worth my time, and enjoyable. I appreciate his salesmanship and assisting making a great decision on my new car.

diner11

Jun 3, 2014

Chris and Scott were both awesome! Great guys to deal with. I went in without my husband at first and figured being a woman I would get the run around. They were very respectful and cordial and not pushy---which is important to my husband and I. I was able to drive the car I was looking at for the day and take it home to show my husband. My husband and I were both impressed with the ease of dealing with Scott and Chris and would definitely recommend them to others. I see me being a long term customer.

tamcmurray

Jun 1, 2014

We recently purchased a used 2012 Grand Jeep Cherokee from Chris! He was such a pleasure to work with. He was very easy going, laid back, understanding, came in on his day off and just a genuine salesman. Chris treated me son Tyler and I with respect and made us feel very comfortable! Thnks Chris!

TheLexusMom

May 28, 2014

I drove from Troy, IL after hearing the Suntrup KIA commercial for about two weeks, and hearing the sincerity in Craig Suntrup's voice. Within minutes, I recognized Craig's voice ACTUALLY inside the dealership thanking customers and taking a sincere interest in what brought them in to purchase a vehicle. I walked just a few steps farther through the front door and was immediately greeted by Dan Mann. He listened to me for 5 minutes rapidly explain exactly what I wished for and exactly what I needed to do without interrupting me; and was able to diffuse my sense of urgency (which I expected having dealt with other dealerships and sales staff) and walk me directly to my car. Immediately I was put at ease by his sincere Customer Care as well as knowledge of the Suntrup KIA extensive NEW and USED inventory. Dan was with me 100% of the way through the process, and made me feel true respect and trust, much like a long time friend. I knew EXACTLY what I was purchasing and was given options as well as allowed to fully browse any other inventory without being rushed. This was the easiest car buying experience ever. My car is BEST suited car for my family, my budget and my working needs. The entire staff treated my daughter and me with the highest and most sincere attention, care, and respect throughout the process. I have never felt such a warm welcome and appreciation for my business from any one person nor car dealership. I am a part of the Suntrup Family for life as well as a Suntrup Customer. Dan, thank you. I don't have the the words, nor the ability to express my most profound appreciation for YOU and the Suntrup Family. Today was definitely one of the BEST days in a long time.

ScottNeuman

May 26, 2014

I was very pleased with my Experience with Suntrup Kia. The customer service shown from Admir Hodzic was impeccable. I would recommend him to anyone looking for friendly service from someone who would work really hard to get you the car you want. My financing sales rep, Chris Bittick was incredible! He got my fiance and I a great interest rate on our financing. My overall experience with Suntrup Kia was excellent.

mombobwg

May 26, 2014

I appreciate the opportunity to describe the great experience we had at the South county Suntrup Kia location. We were in need of a new car...the old Subaru was on its last legs. We heard the Suntrup ad on the radio re the Kia Soul Lease. Dave welcomed us into the dealership, made us feel at home. He is highly knowledgeable about the vehicle and the lease procedure. He changed my stereotyped concept of a car salesman....and he personified the image that is projected in the Suntrup Kia advertisements! And, BJ in the finance department went to great lengths to assist us in finalizing our deal. His efforts were greatly appreciated.One side note...My 17 year old daughter was quite surprised when the owner of the dealership stopped by to shake her hand!

pickles07

May 25, 2014

I have bought a handful of cars before and did quite a bit of research before coming in, so I knew what to expect but I was pleasantly surprised by my experience at Suntrup. Chris was polite, engaging and seemed to really care about finding me the car I wanted, not the car he wanted to sell me. He sat me down, asked questions I hadn't even considered before but should have and we had it narrowed down to a couple of cars almost right away. After the test drive the only question was what color I wanted, which of course was the hardest choice to make. The free car washes made the choice of a black car an easy one for me, the little perks in life, right? Overall a great experience and would recommend Chris to anyone who needs a new car.

zerinamusic

May 19, 2014

Admir was extremely helpful, friendly, and patient while helping us choose the perfect car. He took the time to listen and understand what exactly I was looking for and then went out of his way to stay within the milage/price range. With this being my first time buying a car, he did an excellent job explaing the process to me. After I purchased the car Admir follwed up with me to see how I like it. Any questions I've had he has always made himself available to answer them. I would highly recommend Admir. He made my first car shopping experience very easy going and pleasant.

ks7999

May 5, 2014

I went out shopping with 3 different cars in mind. The Kia Soul was one of them. I walked into the dealership and found Dave Chadwick ready to help. He was courteous, engaging and very knowledgable. I really felt that he was out to make a friend that day and if he could sell them a car they loved too, then all the better. That kind of caring, warm approach is a breath of fresh air in the car business. Even though I adored the car when I drove it, I was adamant about going to the other dealerships and test-driving the other two cars because buying a car is a big decision. It took me a few days, and during that time Dave kept in touch with friendly little "hellos" through e-mail and voicemain with additional information for me to consider. Never pushy, just always letting me know he was there for me in the decsion process.His willingness to keep in touch, answer a few additional questions and support me during the search stood out head and shoulders from the car salesmen at the other dealerships. They were nice people, but I didn't feel the "trust" factor and rapport with them that I had with Dave. The "trust" factor is everything when buying a car. Plus I liked the Kia Soul best, it's adorable :-)So if car buying is a daunting task for you and you don't know who to trust, try Dave, you will be in excellent hands.I miss him, I need to go back for a free car wash and to say Hi!

Jamie9959

Apr 5, 2014

We had a very positive experience with this dealership. We were greeted immediately by Dan Mann , he was very friendly and needless to say very thorough . He asked us what our needs were and he met each one . He went out of his way to see that we got " the deal of a lifetime". We drove out in a beautiful 2012 Kia optima . I would recommend this dealership and " Dan Mann " to any friends and family. So Thank you suntrup Kia and thank you Dan Mann for such a positive experience . We are definitely satisfied customers.

daisyjanne

Mar 23, 2014

I came in to Suntrup Kia with a plan to purchase a car. I walked out just 2 hours later and got into a 2014 Kia Soul, in green, my favorite color. I am always worried because I am a single woman that I am going to get ripped off. Bottom line is that I traded in my truck, got a beautiful green Soul, and kept my payments lower than they were, by $20. Jon did a good job walking me through the lot, explaining the types of cars available. The business manager made sure that I was covered as far as warranty. All in all, they took good care of me.

diannebp

Mar 20, 2014

I didn't think it was possible to have a positive experience buying a new car. I was so wrong! I had the greatest, easiest experience with Dave Chadwick. Dave is polite, professional, friendly and fast. He understands that my time is important. Dave did not play any games, we just got down to business; the facts about the new car and my trade in. He is incredibly generous and kind and made us feel that we were important. He explained everything about the car and followed up. If you are shopping for a new car I would highly recommend Dave Chadwick. We left Suntrup happy and excited and feeling good about our choice. Next time I purchase a car I will definately call him. I can buy any type of car from him, not just a Kia. Thank you Suntrup and Dave!

dendon

Mar 18, 2014

I bought a 2014 Kia soul from Kia south county and I am soooo pleased.This is actually the 4th car I have bought from this establishment in the last 2 years. I will continue my relationship with Kenny Kent and Jon Chung for the are top notch. They have nothing in mind except customer satisfaction.

bgillick

Mar 14, 2014

My experience at Suntrup Kia was excellent. Buying a car is stressful but my salesman, David, was patient, cheerful, informative, and made my first new car buying experience enjoyable. I left with an excellent vehicle for my means. My thanks to Dzevad, Tom and the rest of the Suntrup Nissan Team. -BG

michellefd7

Mar 14, 2014

I dealt with Scott Seifried and he was AMAZING!! He was very personable and was very attentive to my situation and needs. He worked very hard and quickly to assist me through the entire process of my purchase. I couldn't have asked for a better sale representative. At no time did he or any member of the team make me feel pressured or uneasy. He explained everything and was very knowledgeable with any and all questions that I had. Scott never presented himself as that typical or stereotypical "car salesman" he presented himself as a customer service representative which would handle your sale and assist you with the purchase of a vehicle and just wanted to make sure I left with a smile on my face. As a woman and single mother this was exactly what I was looking for. He at no time ever tried to over or up sale me. I actually began my process with Suntrup over the internet with a pre approval application and Scott was the sales rep that I began to deal with. He immediately began to look for the vehicle I was interested in and one that fit my situation. This entire process was done mostly over the phone due to my work schedule that day. I went into meet with him the next business day and parked right in front were the 2 vehicles that fit me perfectly. I looked, drove, we discussed all the options and a decision was made. Any representative that can assist me without being over baring or extremely annoying gets 2 thumbs up in my book. He never pestered me and was very honest and up front with everything from the first moment we spoke until I walked out with the keys to my new Kia. He made sure that I was totally happy with the vehicle before any paperwork was signed. The finance department was AMAZING as well. If you are looking for a dealership with a great selection of vehicles, GREAT sales and customer service team, as well as some of the nicest guys to deal with when purchasing a new car. Give Scott a call and I am sure that you will have the same GREAT experience I did.

AngieIsbell

Mar 7, 2014

Everyone I spoke with was very helpful in getting me my smartcar. I was actually having a lot of difficulty with my previous vehicle and needed a car asap, and everything was done in less than 48 hours. Seriously, I am impressed.

price7781

Mar 6, 2014

David Chadwick was wonderful, friendly, and helpful--from sending a personal video before meeting him to showing me how my new car works, the experience was easy, fast, and stress free! Will recommend Suntrup to friends and family.

Sommert2100

Feb 28, 2014

I bought a car a week ago from today and prior to going in the dealer I was working with Nick Pashos on the phone.Nick was helpful on the calls and even more so in person.He was very busy with another customer when I arrived but did not let that stop him from helping me also.He did an amazing job showing me options and juggling a few customers at once.The Deal was pretty easy, Nick showed me options and colors and trim levels.Of course the one I decided on wasn't on the lot, Had the trim level just not the color.Nick went to the phones and located one for me within 15 miles. He arranged for it to be brought over within the hour and I was driving home in the car of my choice within 4 hours of walking in the dealer.Lastly I wanted heated seats but not all the other options. Nick told me about a few companies they do business with and facilitated the installation for me. He scheduled the appointment and called me the next Monday to ensure I was good with the timing.If you are in the market for a car do yourself a favor and go see Nick.

ty_hayes

Feb 17, 2014

Nick was amazing!!! After rescheduling my appointment for a new purchase, I went on February 14th. Nick and I spoke about what type of car I wanted that was within my price range. I explained to him that I recently had a really bad experience at another dealership while they to buy a car he told me I wouldn't have anything to worry about and he would make sure I was well taken cared of. We got the paperwork started and he later told me I got the car (which I was excited because this is my first purchase by myself). Nick took the time to make sure I was okay with everything before I signed anything and I didn't feel like he was just trying to make a sale. I look forward to building a relationship with Kia in the future.

shar1

Feb 14, 2014

The reason I gave the high rating was due to the start of my email search and review of KIA. The total experience was excellent and handled very professionally. When I was allowed to take a vehicle home to drive for the weekend, I knew this was a great dealership.Nick provided great salesmanship and introduced us to the KIA Sunthrup team that assisted in handling the search for the perfect KIA Sportage that fit my needs. We could not have asked for better service.

jpdoom

Feb 13, 2014

Came in to look at a used Kia advertised online. Clean car on Carfax. Nick assured us that it had passed mechanical checks, but would not have a warranty due to mileage (>100,000). We assumed that a brand dealer selling a used car in their line would be both competent and honest. One day later, engine light comes on (had they reset it at dealer?). Our mechanic says it has a bad O2 sensor and Catalytic Converter and needed a serious tune up. I doubt very much that anything was done beyond a superficial cleaning. Honest Nick won't return calls. Given that anything they tell you is BS, you would be better buying from a private seller....cheaper and more honest.

Frostfamily

Feb 11, 2014

Recently I had the pleasure of working with Dave Chadwick at Suntrup Kia South. The entire experience, from first email inquiry, to driving off the lot in my new car was pleasant and easy. While I am sure another dealer could have found us the same car, I'm confident that they could not replicate the awesome experience I had with Dave. Buying this car from Dave and Suntrup really raised my standards and opened my eyes to what customer service should look like. Dave sent me an email with pictures of the cars available, when I expressed intrest in a specific one he went out into the snow and filmed a video of it for me, it was so helpful and made a great impression. I bought the car that same day, Dave earned a customer for life. Thank you again Dave

kaysrah

Jan 23, 2014

Dave Chadwick was such a pleasure to work with. He never made me feel rushed and took the time to answer all of my questions, regardless of how stupid they may have been. He also took the time to ensure that I understood the features of my new Kia Opitma and that I was comfortable using them. His friendly, relaxed demeaner made what could have been a stressful unpleasant experience very easy and fun. And he never once complained about me dragging him out into the cold, wet weather to see the car again and to see other cars when I started waffling back and forth on my decision about which model I wanted to purchase.My parents referred me to Dave and after my personal experience, I would definitely recommend him to friends and will be looking for him to assist with me with my future car purchases.I have purchased from Suntrup before and will continue using them for all my future car needs.I give Dave Chadwick, and Suntrup Kia 5 stars for providing me with an excellent customer service experience.

rem1

Jan 22, 2014

Purchased a new 2013 sportage. A little misunderstanding on paper work but everything worked out fine. I must say I am well pleased at the response from the GM down. They definitely go the extra mile to make a deal. Thanks

frandi

Jan 15, 2014

I was lucky to find both the vehicle I wanted and to meet Dave. Dave has a special gift that is rare these days, the ability to listen to what you have to say. I think of Dave more as a brother than a salesman. He is a genuine and caring person and a pleasure to do business with.

Montyspine

Jan 11, 2014

This is the third car we have purchased from Dave Chadwick. He is a first rate car salesman. Very knowledgable and honest. I would recommend him to anyone looking for a car purchase.

monicawattslmt

Jan 10, 2014

Always friendly, great service! Dzevad Masinovic, Jon Chung, Dan Mann, & Tony Haman have made it a pleasure to buy a car. I have & will continue to recommend these guys.Thanks Suntrup Kia!

Ilhana

Jan 8, 2014

I came in looking to trade in my used car which left a lot to be desired. Admir found me exactly what I wanted in the price range that I needed to stay at.

Emwkt3

Nov 26, 2013

Just bought my first car! Admir made it very easy and care free! Everyone has been friendly and they gave me a better deal on my trade in then I expected. So excited for my new car!!!

peggers

Nov 25, 2013

Admir was very forward and honest and did not BS around. He was helpful throughout whole process and I would recommend him and the dealership

denro1984

Nov 10, 2013

Best experience I've ever had with purchasing a car. Whether or not I walked out with a new car that day, everyone was awesome, professional and friendly. I will tell everyone I know to go to SunTrup. Thank you for my new Kia Optima!!!!

pgsdj

Nov 5, 2013

Dan Mann and Dave Chadwick were professional in both attitude and knowledge. their assistance was a major reason why I purchased the van from suntrop I would recommend them to anyone looking to buy a kia auto.

bronzeoptima

Nov 1, 2013

Nick was super helpful and accommodating from the minute I walked in the door. It was raining and he had no problem walking all over the lot to help me find exactly what I was looking for. He even worked great with my tight time constraints and got me or the door quick.

Kristinsusanne

Oct 31, 2013

Nick did an awesome job with us buying our brand new Kia. We were so pleased with all his help and went the extra mile!

JohnDoe2000

Oct 31, 2013

My car was wrecked several months ago, and I had heard wonderful things from family about this particular dealership. Every single thing I heard was true. Best customer care and service I've ever had at a dealership.

ChelsMarie

Oct 26, 2013

Tony was great to work with. He came recommended from my family so he took good care of me. He kept me up to date on new cars on their lot and helped me buy a great new first car!

Bridgetl

Oct 25, 2013

Nick Pashos was great to work with! I would highly recommend him to anyone, friends or family. He knows the business and he's a great salesman!

Cann1348

Oct 18, 2013

Nick was great and super helpful. His broad knowledge got me into the car I needed and wanted today! I would definitely come back to this dealer in the future!

SunsetTRUP

Sep 22, 2013

They have no customer service except answering machines without any returns.

GeoGlass

Aug 3, 2013

I have had one issue after another with the car I purchased from SuntrupFirst I drove 4 hours to pick up the Kia Soul! after he gave me a quote. After I got there it was 1500 more. He claimed he researched the sales tax for TN and it was 700 more. I submitted a credit application prior to coming and he claimed I qualified for KIA discount. This wasn't the case even thought I put down $9000 in cash and had a trade in. I found a new customer check list in my glove box with feature of my car. Supposedly it was to be gone over by the sales rep. None of this was ever done.I never received the Cargo Cover and after waiting for several weeks, I finally received a CARGO NET. Plus never received the touch up paint kit that I was promised at purchased.I am ready to file a BBB complaint and call KIA to let this know about this drama.This is the worst customer service experience I have ever received.

tadarnielle

Jul 9, 2013

I have dealt with quite a few car dealerships and this is only the second one that has been able to give me the please of saying i had a great experience. From the moment i called and was assisted by Jon Chung i knew i had called the right place. He was very helpful and did everything he could over the phone, which is just awesome because no one wants to drive around to car dealers all day long esp if the end result is a no. He was also fast and wasted no time. (and i was told i wasnt the only customer he was assisting at the time) he told me about a car that would work for me and asked me to come in to look at it and test drive. Once there, Jon explained everything he could in detail and left no questions unanswered. He also brought in another guy (dont remember the name) to explain things further.Also while Jon was with someone else he had Tony Haman take me around the lot to see if there were any other cars i was interested in that would work with my budget. (weird that tony knew what i would like and wouldnt like without me saying anything haha) He was very friendly and let me drive the vehicle anywhere i needed to consult with anyone then advised me to wait until after traffic to come back so as to not harm myself or the vehicle! Most dealers have said "you can drive around the block and come back". Well I left with a Kia Sportage and i love it. Not a car i ever imagined getting but with the way i was treated at Suntrup I didnt want to go anywhere else and whattaya know i love the car and it fits my budget! I will recommend Suntrup Kia to anyone i know looking for a vehicle!

Emmeryp

May 29, 2013

Walked in the door and Nick showed me exactly what I was looking for. Thanks for all the help. I love my new 2013 Kia Sportage!

worldseries

May 6, 2013

Scott and Tony are just really great to work with. Went in to help my son and daughter in law buy a used Sorento. I had been working with Scott and Tony for months trying to find exactly the right car with the exact options. Told them what we were looking for and we let them do the rest. It took a while to find it but a 2012 finally came in on a trade. They will not call you and try to sell you something you do not want. My son and I knew the price range of what he could spend and after a little back and forth they met our expectations. Didn't take long to get the deal done as Tony is very direct with you which I appreciate - we both had our points to be made and we both listened to each other respectfully. My wife and I bought a new 2009 Optima and had the same pleasant experience with this team of gentlemen.

Ddettling

Apr 30, 2013

Awesome experience! Really wasn't planning on buying a car, but got a great deal with great service. Would recommend this dealership to anyone! Thanks!

5346Sam

Feb 28, 2013

My experience purchasing my 2013 KIA Sorento could not have been any better, the salesman (Tony Haman) & manager were very knowledgeable and helpful, they even helped me set up my phone. I've purchased many cars previously and usually the day you drive the car off the lot is the time you most enjoy your new car, that's not the case this time, I actually like my vehicle more & more as I get to know it and drive it. Thank you for making this a great experience, I wasn't looking forward to dealing with salesmen and dealerships, however this really was different.

ryandread82

Feb 28, 2013

My salesperson Brian Whitlock made it a great experience. I have been back to the dealership twice, once for body work and window tinting and today to have a pinstripe fixed. He takes ownership in making sure the job is done right. He also made buying the car enjoyable. I love my Optima!

ignat1964

Feb 28, 2013

I went online in search of a van for my family. My youngest daughter had just given birth to my first grandson and I had three other children besides my daughter and her new baby, as well as myself, that I had to have adequate transportation for...I went to the Kia website, because I have a 1995 Kia Sportage, 4x4, that I purchased used and I just loved driving it...So, I thought I might be able to find a used Kia van that would take care of the transportation issues concerning my family...Scott Seifried, with Suntrup Kia in South St. Louis County, answered my email...I told him what I was looking for and the amount of money I had to put down on a newer vehicle because I am on Social Security Disability...Scott continued to stay in close contact with me via my email address and my home telephone number...I expected it to take a few days or even thought that I possibly might not receive any additional response from Scott at all because of the amount of money I had to spend...My credit was in shambles due to the loss of my job and my home in 2008 to foreclosure...I really didn't think anyone was truly interested in attempting to help me find a newer and more reliable vehicle...But, within a couple of hours, Scott called me on the telephone and told me that he had a van but it wasn't a Kia if I would be interested in coming out to the dealership to take a look at it...When I arrived, Scott already had the van in the mechanic's bay getting cleaned up...He said that he and his finance team were working hard to find financing for me and that they should know something very shortly...Scott stayed with me and began all of the paperwork and explained the warranty on the vehicle that he had found for me...It was a 2008 Dodge Grand Caravan with 60K miles on it...In less than two hours, Scott had all of my paperwork complete, the financing came through and they pulled the van to the front of the dealership doors and he walked me out to take a look at it...It was beautiful!!! And Scott was able to keep it in the monthly price payment range that I had asked him for...I have never had a dealership take such great care of me ever before in my life...I was treated very kindly and courteously and the fact that my credit was bad didn't seem to damper Scott's ability to diligently work at finding a vehicle to fit my needs...I think someone in the Kia Corporation should give Scott a commendation on his excellent salesmanship and customer service skills...And also to Suntrup South County Kia, for allowing a divorced, single parent to be able to feel as important to their sales staff as someone who had excellent credit and could have purchased anything they wanted to off of the sales room floor...I have a newer vehicle, a lifetime warranty on it and I walked out of their dealership feeling like a millionaire!!! Thank you, Scott Seifried for meeting and surpassing the needs of my family!!! I have referred my family and friends to Scott and Suntrup South County Kia and will return again when my sons are old enough to purchase their own first vehicles after high school...And that's my story...The purchase took place on September 17, 2012...

crutter

Jan 18, 2013

My husband and I just purchased a new Kia Sorento. The salesman who assisted us was Dave Chadwick. I appreciated the fact that he was informative without being pushy. We took a few days to finally make our decision about which vehicle we were going to buy. Dave was friendly and professional and worked with us over the details, and I feel like we got a very fair deal. Tim Nothum worked with us on the financing and was very nice also. I will most certainly recommend this dealership to my friends and family.

ZijaO

Jan 9, 2013

I got an oil/filter change and the service was very good and quick (included an awesome car wash). Very friendly place I will be going back for my next service. -Pleased KIA Costumer

dorcasmar

Jan 5, 2013

I saw a car on their website that I was interested in and we drove 100 miles to see it but when we got there I looked at a Soul in the showroom and fell in love with it. Griffin showed us all the features including under the hood and explained everything there was to know. He was very polite and accommodating and did everything he could to see us get that car. Also Dzevad and Tim helped us. We came in with "special circumstances" and they helped us resolve it. All three of them were polite and I would recommend this dealership anytime.

Lodell

Dec 6, 2012

I purchased a 2012 Kia Optima in October of 2011On the 2nd day I had it I started it up and there was a loud Thunk noise.Right away I also noticed a wind noise in the driver door, the stereo would not always come on after starting up the car, and the gas mileage was very poor. On average I was getting about 18-20 MPG and I drive 80% highway to work every day. There was also a line on the car window sticker with dealer added items: pinstripes, however there are no pinstripes on my car.It went in for service for all of these issues. they assured me nothing was wrong and fixed nothing. "wait until 3000 miles to "break in"In December 2011, the heated driver seat stopped working. The south dealership was very busy and I felt like they pushed me off the last time it was in. So I made an appointment at their West County dealership in Ballwin, MO. They ordered the seat and it was replaced the following week, they told me to wait until 6000 miles for it to "break in".The car then had water come in the driver door while it was parked on a bad storm day in the summer of 2012. They blamed the design of the car. The stereo still would not always come on after starting up the car and now the rear back up camera would flicker in and out and go to black. At this point I had over 8000 miles on it. The car consistently would also bog down when idling or coming to a stop.Claim was submitted to BBB on 7/25/12Car was taken in Aug 1, 2012 to replace stereo, a 3inch long scratch was put in my dashboard during the stereo replacement. "these cars can take up into the 20,000 mile range to "break in".August 2nd, back up camera was still not repaired, nor did they check their work before returning car.back up camera to Kia West and it was installed on August 14, 2012. Scratched dash was also replaced with a new piece,scratched in a different place. They did not alert me to this, I had to notice it on my own again. The service representative (Mason) gave the sales manager on duty a quick run down of all my issues with the MPG being the largest concern, he concluded by saying that I have the "bad egg". They admitted that I have a bad car.The next day I was made aware by Kia Consumer Affairs that the west dealership had been monitoring my gas consumption every time the car was in for service and not telling me that the result was "low". They have known the car was not performing up to it's standard and never told me these tests were being performed on my car. Consumer Affairs approved a Water Doctor to test the driver door leak and also a fuel consumption test to be performed.The water doctor did find a leak and replaced the window seal on the driver door. The gas mileage was fine and they got 30MPG out of it by filling up the gas tank all the way and driving precisely 30 miles. When I went to pick it up the dash clearly stated 19MPG. The wind noise could still be heard from the driver door.Suntrup alone refuses to take care of their customers when they, by no fault of their own, get a "bad egg".I was forced to trade the car in with it's multiple malfunctions. I was informed the transmission was going out and the manufacturer warranty is not transferable.

lesasutherland

Nov 20, 2012

I am very appreciative of the customer service that my husband and I received from Griffin Brady. He went above and beyond what you normally receive from a salesmen. We didn't have a lot of time to spend at the dealership due to work schedules. He was very accommodating with our time. I will refer all of my family and friends to him because of it.

Lesliefrach

Nov 20, 2012

First off, car buying is much better than car servicing at Sucktrup Kia South, get deal on the car, ez buying exp. but from our first service appt, absolutely sucks!! Not one single time that I have brought my car there for service has all the work actually been done or done properly, it ALWAYS requires a second trip to correct the screw up or over sight of fixing the f-ing car!! I mean how hard is it? Every single time they have screwed us over or once gave back my car with a $300 invoice and THEY NEVER EVEN TOUCHED MY CAR!!! Seriously, they had to take my car back, put me out last minute and then do the work we paid them to do!!! That guy that pickets them with the sign that says they are a rip off... Believe it!! We need to drive 1.5hr round trip out of our way to service our Kia with a dealer now, never again, next car will be a Ford. Sucktrup needs to get a grip or loose their ability to sell Kia, I even wrote to Kia about them, as usual, no one cares, even if the new car deal there is awesome and tempting, DON'T DO IT!!! The service is a freaking nightmare!!!!!

Viola Rodenberg

Jul 22, 2012

Well, I am very honest person, Scott Siefried,is a great sales person. He shows the vehicle you are wanting, he answeres your questions and is a very good sales person. Scott works very hard for you, to make sure you get what you want I have purchased 2 cars my second is the Kia Optima, the first was was a Kia Ex. Soon I will be purchasing my 3rd vehicle, and I will ask for Scott, the best salesman at Kia. The office management and finacing department were such a great help also. I have had time to watch these workers at their job, no back and forth for us. What I have seen is a bunch of good hard workers at this Kia Company. I will continue buying here. Viola Rodenberg

Larry Moore

Jun 8, 2012

Purchased 2012 Sorento on February 28, 2012 after being told it was the latest model available form KIA. On March 16, 2012 Kia announced the 2013 model as being available (see Car Scoop website for March 16)Dealer denied knowledge of 2013 model availability 16 days before it as available in the St. Louis market.I asked the dealer to work with me to rectify what seems to me to be an unfair and unethical practices of withholding information about new model introductions. March is an extremely early date to announce the 2013 model just shortly after the 2012 model was available. This is historically a date I would not expect a new model announcement. It's the only model Kia has announced for 2013 even now in June 2012. All other models are only offered in the 2012 model.Suntrup Kia says they did not know about the new 2013 model availability that came 16 days after my purchase of the 2012 model...............????????????????????When I asked the dealer Suntrup for some consideration regarding my lose in model year and cost difference they basically told me "Buyer Beware" and said that the way of the "Automobile Business"

robertbarlow

Jun 4, 2012

Went to dealership to initially buy an SUV but ended up buying an Optima. Jon took is time letting us test drive numerous vehicles, explaining all of the features and differences between each. He asked very important questions about why we were in the market for a new car and really took the time to find the car that suited our needs which in my opinion is how a car should be sold. Our experience was top rate. Did not get what I thought I would for my trade in but given it's age was not completely surprised. I LOVE my new car and the experience was top rate. Everyone was beyond nice. Even other individuals asked us about our purchase and were very nice and helpful. Jon never pressured us to buy anything. He treated us with nothing but respect and I would highly recommend this dealership to anyone looking for a new car!

mrstudzdog

May 13, 2012

Great car buying expirence. Brian was very polite and accommodating. We test drove a few different models before decidind on a Soul. Brian went out of his way to make sure we felt comfotable with the price, trade and finance options. We appreciated his excellent customer service and and genuine personality. I will recommend anyone in the market for a Kia see Brian in South County.

Peppy

Apr 18, 2012

Worked with Jon Chung, bought new sorento. Great hassle free experience and I felt like they were fair on trade and price of new. Definitely will consider retuning for future vehicles. HAve already recommended Jon to friends.

Jmalle6

Apr 12, 2012

Tony was great to work with. He was very knowledgable and friendly. Tony is honest and will take the time to work with you and make sure you are getting the best car for your particular situation. I didn't feel pressured at all. I would recommend any one in the market buying a new car to stop by Suntrup Kia South County and talk to Tony about your vehicle needs.

smahoney

Apr 10, 2012

Happily surprised. Went in to test drive a Kia and expected to not do any negotiating. Had a previous less than optimal experience car shopping experience in 2010 at this dealer and figured it would be the same. Instead Patrick Commean listened to our needs, made us an offer we could not refuse and got is into the vehicle we wanted that very same day. No hard sales pitch, no haggling, just good communication skills.

dsteffen1016

Apr 2, 2012

This was by bar the best car buying experience we have ever had! Tim our sales person was excellent. He took the time to get us the best deal and great financing. I would recommend this dealership to everyone. Great job guys!

cshtcc

Aug 9, 2011

We went by to look at new Kia Sorento's. We found one we liked and test drove it. We had started out with Tony who was very nice, but got passed off to Kenny. We had told him we did not want to use the Kia financing but he wouldn't stop pushing it. He talked more about the financing than the car. We finally got a price but wanted to look at a couple different cars to make sure of what we wanted. We looked at another Sorento at another dealership with more options. They offered us a little better price but we didn't like the colors. We called Kenny to see if he would match the offer, after 15 minutes on the phone he said he would. We told him we would take it and would drive over to buy the car. We walked in happy that we were getting our car and were ready to write a check. When we arrived Kenny was rude and said we had to do the Kia financing, when we reminded him we didn't want to use their financing and that we were not required to do that for the deal at the other location he said the deal was off. He never tried to save the deal, he never tried to make any other offer or anything. Worst car buying or attempted car buying experience of my life. We e-mailed Suntrup about what happened and we've not heard anything from them.

majesydawn

Jul 1, 2011

I have never been treated with such respect and received the best customer service I have ever experienced at Suntrup KIA. Nick is a GREAT GUY and salesman. He is a man of his word and so was the Finance deparment. Everyone else we came in contact with at KIA, from the Lindberg office to the Lemay office were friendly and looked like they truly enjoyed their jobs. I have heard horror stories from friends and family about their car buying experiences, but from my first coversation with Nick, over the phone until we closed on the sale of our vehicle, it was pleasant and none stressful. They talked to you like you are a person, not like someone that was just trying to make a sale and they went out of their way to satisfy our needs. I would recommend this Dealership 100 percent. You never feel like you are being pressured and they really respect your decisions. Nick is a young man that has the right personality for this business, I can see him going very far in his career.

baseball714

Oct 8, 2010

The reason I have given this review is that it is really the truth. Everyone from the girls in the office to the people in the shop have just been outstanding in there service and going out of there way to help you in any way that they can.Now to my salesman I can only say that he went out of his way in helping me even before we were ready to purchase another KIA. I talked to him a number of times over a six to twelve month period about the models that they had as the car we had was no longer made which was sad to hear. When my wife and I went out to the dealership they gave us keys and let us drive them a couple of different times before we decided on the SUV that we purchased. All of this without a great deal of arm twisting as we wanted a car we were just not sure which one the first time we both went together.

D. Harrington

Aug 4, 2010

We had a very good experience with Suntrup Kia. We had just stopped by one time and Tony Haman was very helpful and explained details to us and then told us another big shipment was coming in the next week. We went back and Tony came right out and helped us again, this time he took the time to help us find the right vehicle with the features we wanted. I would highly recommend Suntrup Kia.

bdye

Aug 3, 2010

I started my search at another dealer for a different car and felt I was treated rudely and with no regard to what I was looking for in my new car. I remembered visiting Suntrup Kia the year before and the excellent salesman who took care of me until I decided it wasn't the right time for me to buy. When my initial experience this time around was not a good one, I immediately thought of Suntrip Kia and hoped the same salesman would still be there. Not only was Don still there, but he remembered me and understood exactly what I was looking for. I bought the first car I test drove because it was so perfect and I'm loving it still. There were no surprises throughout the deal and service from Don continues to be above and beyond. He is personable and works hard to understand his customer's needs and what they are willing and/or able to pay. I couldn't have asked for a better experience.

bullseyes72

Jul 29, 2010

This dealer has great customer service. Tony was great to work with and explained every detail of the transaction. He took the time to work with us to make sure we were getting the best deal for our money. I will send anyone I know that is looking for a car to this dealership.

tinafox1

Jul 25, 2010

This will be my third Kia from this dealer. I believe they have a good selection and are willing to work with you to get the car you want if they don't have it. The customer serves for car maintenance is good and also easy to work with. I have in the past recommended this dealer ship to friends.

KMILLS70

Jul 19, 2010

Originally, I went to the dealership to look at Kia Sportage model cars as I was looking for a new vehicle after totaling my other car. I test-drove the Kia Sportage and was not 100% certain if the view line was good for me. Tony asked a few questions about my concerns and asked if I was sure about an SUV versus a sedan. I stated that I did want something a bit different than a sedan. At that time, Tony showed me the Kia Soul and recommended I test drive that model. I did and loved the car from the moment I pulled out of the lot. The rest was made very easy and painless to obtain my new Kia Soul because of Tony's help.

kwalker1978

Jul 16, 2010

I was please with my service and I think i got a great deal. I would like to get the leather seats but was able to afford that option but i will refer a friend back to this dealership and hopefully they will be happy with the service as well. Keep up the good work Suntrup Kia

NURSE9324

Jul 15, 2010

MY SON JUST BOUGHT A CAR FROM THEM 2 WEEKS AGO I WENT BACK WITH MY HUSBAND AND WE BOUGHT 1 NOW MY DAUGHTER IS GONA GO OUT AND BUY 1 FROM THEM. ALL I CAN SAY IS IF THERES A WAY TO GET A CAR THEY WILL FIND IT I WENT TO ANOTHER DEALERSHIP DOWN THE STREET AND THEY WEREN'T AS NICE OR AS KNOWLEDGABLE AS SUNTRUP KIA WAS. THEY ALSO DID NOT WORK VERY HARD TO FIND A WAY TO GET ME THE MAXIMUM REBATES SUNTRUP KIA SURE DID AND THERES NOT 1 THING BAD I CAN SAY ABOUT ANY OF THEM.AND ALSO WHO COULD PASS UP THE 10YEAR 100,000 MILE WARRANTY YOU WOULD'T HAVE GOTEN THAT ON A NEW FORD OR CHEVY THATS FOR SURE.

nisegirll

Jul 14, 2010

Scott Siefried is a friendly, honest truthful car salesman who I trust everytime I purchase a car. I have purchased 3 cars with Scott and would not trust any other person to buy a car from. He has always worked hard to give me the best deal and does it with a smile. What a great guy. I will only buy cars from Scott!! Thanks Scott.

davidroon

Jul 13, 2010

Tony was was an excellent help when we came to pick out our new 2011 KIA Sorento. He was very helpful, and was there with details and facts about the vehicle. He made sure that we were happy, and he asked what we were looking for. Once we told him what we were lookin gfor he showed us several cars that could fit that desciption. Then when we picked the car we wanted he took us inside and worked with us on a price. When most other dealers we went to would not work. He worked very well with my parents when the came to look at the vehicle. Also he was very patient with all the question and comments we had about the vehicle. We were very happy with his service and the service of the dealer. When i am ready to but another vehicle i will go to this dealer agian.

RumbleRuckus

Jul 11, 2010

I had first considered purchasing a Kia Soul from Auffenberg since this is where I purchased my last vehicle. I emailed them and told them what my trade in was, and what I could afford. They were rude and pushy from the beginning and repeatedly emailed me for several days after I explained I was not interested, as they kept trying to sell me a vehicle out of my price range. I decided to look online for places around me which also sold the Kia Soul, and I came across the Suntrup website. I sent an email, and Don immediately replied. He was aware of what I could afford and did not push me out of my price range. I went to talk to him that same night and left with a Kia Soul. The sale went very smoothly and everything was explained to me in detail. The best part about the sale was that I received a call later that week stating that they had found me a better rate, which was a very unexpected surprise. I was happy with my experience and won't hesitate to purchase my next car there.

walkfamily

Jul 9, 2010

My husband and I visited another Kia dealer to check out the Kia Soul. We were very firm on our budget and did not want to budge with it much. Once we realized that this dealer only wanted to sell us an upgraded version that we didn't want we decided to walk away and do our research online for our car. We found three different ones at three different dealers. I knew as soon as Don answered my email that I wanted to do the business with him. He by far made my Suntrup experience the best one that I have had with a car dealer. I would sugest to everyone that you go to Suntrup. My family and I were heading down to the dealership and my daughter started not feeling well. Since we live about 45 minutes away I let Don know that we needed to make it fast so that we could get her back home. By the time we arrived the Kia was up front ready for us. I signed my part of the paperwork inside and then Don brought my husbands part out to him to sign since he was sitting out in the car with our kids. He had us in and out within an hour. I haven't ever been in and out that fast! Thank you so much Don for all that you did for us to get our Kia! You are the best and we will be back!!

hauntedjoe

Jul 1, 2010

Tony went out of his way to help us find the car I need for work but still affordable. I drive my car about 1000 miles a week for work. Told him that I would see him in two years for my next car. He can believe I will because he sold me my trade-in 3 years prior.

kiasorento

Jun 28, 2010

Tony was great to work with. He made sure we had what we needed, and made the process simple and quick. So far I have really enjoyed the Sorento that we have. I am expecting a baby soon, and am relieved to have a reliable car that will be easy to get a newborn in and out of as well as have all the space we need for our expanding family. Thanks Tony!

JBRUSH2010

Jun 25, 2010

WANT TO TALK ABOUT EXCELLENT CUSTOMER SERVICE AND BEST PRICE CALL SUNTRUP KIA...... THEY WERE GREAT FROM WHEN I CALLED IN AND CARA ANSWERED THE PHONE TO DEALING WITH TIM IN GETTING ME THE RIGHT KIA SOUL AT THE RIGHT PRICE AND THE RIGHT OPTIONS ALL THE WAY TO CARLOS GETTING ME FINNCED AND ESPECIALLY GETTING ME THE EXCELLENT INTREST RATE CAN'T THANK YOU ENOUGH THANK YOU,THANK YOU,THANK YOU.I TRADED IN A 2009 FORD FOCUS THAT I HAD FOR 3 MONTHS AND THEY WERE ABLE TO GET IT PAYED OFF AND ME NOT BE UPSIDE DOWN I HAD BOUGHT THE FOCUS FROM ANOTHER DEALER OUT ON LINDBERGH NEXT TO GOLDEN CORRAL WHICH I DON'T RECOMMEND LOTS OF REASONS BUT I WILL DEFINITLEY BUY ALL OF MY CARS FROM SUNTRUP IN THE FUTURE.

nikki333

Jun 15, 2010

I had a great experience at Suntrup Kia. The deals and prices were great, also the customer service was excellent. They were very helpful in trying to find me a car that suits me and was in my budget. The Kia Forte I bought has incredible safety features and great warranty. I would recommend this dealership to everyone looking for a great car and great service.

khuffman

Jun 2, 2010

I had a great experience! I would recommend Suntrup to all my friends... Ask for Chris Dixon he was great. He was also very helpful finding us the right car for our family... He always had a smile on his face and was very friendly.... Greatest experience EVER buying a car!!

KAREN G.

Jun 2, 2010

TONY WAS A GREAT SALESMAN,HE WAS VERY HELPFUL,HONEST AND ANSWERED ALL OF OUR QUESTIONS. WE FELT HE GAVE US A GREAT PRICE RIGHT AWAY AND WE DIDN;T HAVE TO DO ALL THE BACK AND FORTH STUFF. HE MADE SURE THE CAR WAS CLEAN AND EVERYTHING WAS THE WAY IT WAS SUPPOSE TO,HE EXPLAINED THE FEATURES OF THE CAR AND WHERE EVERYTHING WAS LIKE THE CONTROLS FOR DIFFENT ITEMS.I HAVE RECOMMEND THIS DEALERSHIP TO SEVERAL PEOPLE WHO HAVE STOPPED ME AND ASKED ME HOW I LIKE THE SOUL. I LOVE IT!!!!

Amy & Dan

May 29, 2010

Overall I was very happy with my experience. I came in prepared by doing research online and knew exactly what I wanted but still looked around. I was impressed by how Tony didn't hover and try to push ever car I looked at on me. Tony was very knowledgeable and patient, which I greatly appreciated. The manager, Don, could have shown a little more integrity by implementing their advertised deal of minimum $5000 for my trade-in. If I didn't ask for it, I wouldn't have received the incentive.

chrisolaker

May 20, 2010

Excellent Dealership! I can't say enough about the staff. Wonderful experience from the Salesman Tony, General Manager Mike, and the Finance Manager! Couldn't ask for an easier experience in car buying. I would definitely recommend this dealership to friends and family.

schmitz

May 10, 2010

It had been awhile since we had shopped for a vehicle and Tony was extremely helpful and patient. He did his best to find what we needed in the price range we wanted as well. We feel he was completely upfront with us regarding certain features and their functionality for what our needs were. We have already recommended family and friends. Nancy and Eric Schmitz

donakridge

May 3, 2010

We have bought many vehicles from different dealers, but no one listen or asked what we wanted. Tony was very attentive and asked what we wanted and needed for our family. I would recommend Tony and Suntrup Kia to our family and friends. Thanks for all you did for us in the financing to getting my car and bringing from a different dealership.You all were amazing.Donald and Jennifer Akridge

alt

Apr 27, 2010

My husband and I shopped in Colorado for a KIA Soul. We were frustrated with our experience there and going back and forth with the sales person. We already had a trip planned to St. Louis and decided we would try there too. We emailed this dealer and Chris Dixon responded promptly. We told him what we could pay and he countered back with an offer for a few hundred dollars more. When we showed up at the dealership, he had the car ready, the paperwork ready, and he stuck to his price. We were amazed and will be back again when we are ready to replace our Sedona. Chris and the finance manager were helpful, polite, and efficient. The only problem we encountered was that the computer system had been infected with a virus, so the finance papers took a little longer than normal. It was a minimal inconvience compared to most of our past experiences buying a car.

eafw3

Apr 25, 2010

I came in to purchase a new Kia Soul, everyone was friendly and worked very hard to get me the best deal and the exact car i wanted, including calling all over to find my car! It was going to be a few days until my car would be available, so they set me up with a car to drive until mine was ready. The financing was excellent! I will highly recommend Sunyrup Kia to everyone!!!

a88844

Apr 21, 2010

Suntrup Kia had the car and the price we wanted and they made the purchase without any hassles. We live in Minnesota and flew into St. Louis in the morning and were picked up at the airport by Chris. The car and paperwork was ready to go and by noon we were on the road back home. Great experience.

regrth

Apr 6, 2010

Don is only nice until the sale is either closed or he figures out you are not buying. I did not appreciate such a turn around. I had told several people how great my experoence was then I told many many more about how bad my continued interactions were with him. So bad in fact I went all the way to Mid Rivers to purchase my Kia

TMErbs

Mar 31, 2010

Salesman approached immediately, very friendly but not pushy at all. All questions answered clearly. Purchase went smoothly, no bartering needed at all and was handled faster than any auto purchase I have ever made. Purchase price was much lower than I had expected for the quality of vehicle selected. Also visited the parts department to purchase spare keys. The employees there were both friendly and went out of their way to explain how the new laser cut chiped keys work and why they make the vehicle one of the steal-proof cars on the road. They answered all my questions also and called me shortly after I left with additional information which was unexpected. Overall the absolute best car buying experience I have ever had. I am recommending Suntrup Kia to all my friends and family.

boyerd

Mar 29, 2010

I have to say I do not know a whole lot about cars but, Eric Broden was very knowledgable in helping me decide what would be the best fit for me and my daughter. He was very patient and kind and did everything he could to meet my needs. Eric and Carlos Sanford made my buying experience very pleasant and I would highly recommend them to my friends and family who are considering purchasing a car.

mrbass2k3

Mar 29, 2010

Eric Broaden is the most dedicated and informed salesman I have ever dealt with. He treated me with respect and gave me the best deal I could possibly get on a new Kia Sportage. Carlos Sanford was extremely helpful in the finance office. He gave me great options and let me make a choice. All of the staff are very friendly and treat you as one of their good friends. I highly recommend Suntrup Kia in St. Louis, MO.

bobpamk

Mar 25, 2010

We were debating buying a Kia or Hyundai because of the warranty-visited Kia first and was promptly greeted by Patrick who was very pleasant and answered our questions-showed us vehicles we were interested in and let us test drive the Forte. When we said we wanted to look other places he was still very nice and helpful and told us to let him know if he could be of further help.Went to the Hyundai dealer-waited. A sales person asked if we had been helped said he would send someone out. Waited-a man came out-told us of his thumb which had been run over and than said he'd been with this dealership for three weeks.Asked if we were looking for new or used, told us to look around lot to see if we liked anything. He let us drive and Elantra, when we came back he rushed over and said he had someone else who wanted to drive the car. We had asked to also drive a Sonata. We waited and waited-never saw him again-we left. Patrick e-mailed us to see if we had made any decision and said to let him know if we had any more questions. Any way, we went back to Kia-were taken care of by Patrick and Don-they were both so very pleasant and helpful. Would definitely recommend this dealership.

richles1721

Mar 14, 2010

Suntrup Kia was our first stop of the morning, with 2 other dealers on our list. My husband and I went into Kia Suntrup to "look" at a new car. We were greeted by members of the Suntrup team right away. Don Grider was the first to step into action. He was very pleasant and knowledgeable in helping us get to the model of Kia Soul were wanted to look at. Within about 20 minutes we were test driving two models of the Kia Soul. There was absolutely NO pressure. After the test drive of the two models of the Kia Soul, we never left. We were the proud owners of a Kia Soul in no time at all. Everyone mentally prepares themselves to get their "game faces" before entering a car dealership, at Kia Suntup, you can leave your "game face" at home. I will definitely recommend Kia Suntrup, Don Grider and the rest of the Kia Suntrup Team, as this was THE BEST EXPERIENCE WHEN BUYING A NEW CAR my husband and I have every had!Thank you Don!

sharonbrown

Jan 24, 2010

I actually enjoyed this experience. It is the secod time I have used Suntrup on Lemay Ferry Road. I have been completely satisfied with their service 10 years ago and even better now in 2010. I got a far better deal than I expected. I intend on using Suntrup for my all my vehicle needs now and in the future.