Used Cars for Sale at Sunset Ford St. Louis in St Louis, MO
403 miles away from you!
Sunset Ford St. Louis of St Louis offers you the opportunity to find used cars by Sunset Ford St. Louis. Sunset Ford St. Louis is a trusted dealership serving clients throughout St Louis, in search of certified used cars. Also, Sunset Ford St. Louis is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Sunset Ford St. Louis to get the affordable car that is right for you.
Location: 11700 Gravois Rd, St Louis, MO 63127
Phone: (314) 372-2190
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Sunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsSunset Ford St. Louis
Authorized EpicVIN dealer
63127, Saint Louis MO
Check DetailsWhat’s more, Sunset Ford St. Louis of St Louis has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Sunset Ford St. Louis. Check out the listings today to find the right car for yourself. Sunset Ford St. Louis is definitely the best place to buy used cars online.
krajcikm
Nov 30, 2016
Very professional and helpful staff. Very positive experience! I would highly recommend to others who may be in the market for a new car or truck
lmazdra
Nov 30, 2016
Tim Stewart was amazingly helpful in helping me narrow down my search for a new car after mine was totaled. He was very knowledgeable and friendly to work with. I'd send anyone who needs a car to him!
GaleJamison
Nov 29, 2016
Tim Stewart has been very helpful with all 3 of my F150 purchases. He is never pushy and is very knowledgeable about the product. Even helped move my bed cover over this last time.
Clfford Wachter
Nov 29, 2016
Cory Pupillo ask me what I was looking for ,he went out of his way to make sure I found the correct car. He work with me to get the deal done . I bought two new vehicles this year from sunset Ford and Cory handled both deals. Thanks loyal customer Clifford Wachter
dp_lp
Nov 29, 2016
Dan was very low pressure and relaxed. That is the type of sales professional that I prefer to work with. Dan did not try to hide anything or pull any sales tricks. He was very straightforward about the vehicle, along with service records, history report and fair market value assessment. The sales portion was actually fairly quick. Dan was very knowledgeable about the vehicle and allowed us to take an extended test drive so that we could both get behind the wheel. He did not ask other salesmen to come speak to us to hard pressure us. Dan also stayed late to wait for us to get done with the financing so that he could explain all of the features of the car and help us feel comfortable before we left the lot. Low pressure and relaxed sales professionals are exactly the kind of folks I like to do business with and that is exactly what you get with Dan. Thanks Dan. We appreciate your time last night.
Jeff Thompson
Nov 29, 2016
My experience with buying a used car was great my salesman Steve was the upmost hopefully salesman i have dealt with he was there to answer any ?s I had ask for Steve lower if u want to buy a car from sunset he will help u out
t lou
Nov 28, 2016
Dan's the Man. What a great salesman. No smoke. No mirrors. No pressure to accept anything short of what I knew I wanted. Plenty of help after the deal in understanding all the nuances of my "new" beast. Will recommend Dan at any and every opportunity in the future. This guy knows his stuff.
Pete
Nov 28, 2016
Curtis was off the day I came in but Steve Lower took over and we did the deal with the help of Sid. All went well on delivery and it was on time for me. Five star all around!
Joyce
Nov 28, 2016
He was friendly, helpful, and very professional. He listened and did everything in an organized and efficient matter. Thanks to him buying a car was not stressful, confusing, or hard.
GlenBrauer
Nov 27, 2016
We chose to visit Sunset Ford after finding an f150 we liked online through fords website. After just a few minutes of looking at trucks we received a friendly greeting from Steve. We told him what we were looking for and he took us back to his office to show us the specs on the truck we saw as well as a few other options. He currently drives a similar f150 and was very knowledgeable on the different options. He also knew exactly what we would need on the truck to tow our travel trailer. After looking at a few different trucks, we decided the one we had seen had everything we wanted, and he pulled it around for us to test drive. We decided this was the truck we wanted and it was time to have our current vehicle appraised. I was a bit nervous as dealers tend to offer much less than what the vehicle is worth. This was not the case with Sunset. The offer they came back with was very fair and we were pleased. Even with the truck already being heavily discounted for black friday, Steve and Larry did everything they could to get us any available discounts. Once we got in finance Treff made the process very simple and straight forward. He got us a great discount on the lifetime coverage so that everything on our vehicle is covered for as long as we own it. We are planning on keeping this truck for a long time, but the next time we or anyone else we know is looking for a new vehicle we will definitely be telling them to check out Sunset Ford!
satisfied customer
Nov 26, 2016
We had a bad experience at another dealership so we thought while we were out we would try Sunset Ford. From the moment we walked in we felt comfortable. When we started working with Tim the comfort level was even better. He listened to what we were looking to do in terms of getting another car. He did not push his own agenda upon us. He was pleasant and easy to work with. He didn't make us feel like we were making a stupid decision to lease a car. Overall we would recommend Sunset Ford, Tim, Justin in finance, and Mike in service with no hesitation.
Jim & Geri Muffo
Nov 24, 2016
The employee at Sunset Ford were the most professional sales group that we have ever talked with when shopping for a vehicle. We did a lot of browsing on the internet and had some idea what make and model we were interested in looking at and taking for a test drive. We didn't know about a lot of the features on the vehicle and the Manager Jason Straub welcomed us to the facility and asked salesman Larry Burchardt to talk with us and show us some vehicles. There was no pressure when wetold them we were pre-approved thru our credit union. All the features and different packages were explained to us and there were many options we could handle the process. After test driving the ford edge we talked to Larry and Jason Straub about getting a quote on a vehicle and a price on our trade in.We were happy with the price of both and ended up taking our new vehicle home that day.Justin Lombard talked to us about financing thru the dealership and extended warranty and we received a great deal and decided to go thru their financing instead of our credit union.We are thrilled to have shopped at Sunset Ford and we would recommend the dealership to anyone looking to purchase a Ford vehicle. Thanks for a great experience and we couldn't be happier.Sunset Ford is an example of a professional dealership that customers can feel comfortable dealingwith when thinking of a vehicle purchase. Geri and Jim Muffo
Steve Kotsines
Nov 19, 2016
Tremendous, it's always a pleasure working with Mike Geraghty and Justin Lombard, and this time also with a newer younger member of the team Jason Zeaman. These guys made it very easy to purchase the truck and close the deal with their attention to detail, responsiveness over phone, text, or email, and knowledge and helpfulness in the store.
Kcmartini02
Nov 17, 2016
Found the car of my dreams at Sunset Ford and had to have it. Despite many obstacles, between the salesman Cory Pupillo and the finance guy Jason S. they made it happen!! I am now driving the car of my dreams
Madeline M Lynch
Nov 14, 2016
Keith and Jason did an amazing job finding me the exact vehicle I needed and wanted. Great, painless experience! Will be coming back again for my husbands vehicle!
Trudy Bryant
Nov 14, 2016
My husband and I were looking to buy a Flex perhaps. Your location is very good and your business is very eye appealing, the way you have the cars arranged for viewing. Very clean dealership! Dan Dopuch helped us andhe was just great!
shudson0930
Nov 13, 2016
Recently I was in a car accident and my car was totaled out. It was the second car I've ever owned and I had it for 9 years. I was intimidated by the idea of having to buy a car as well as the whole dealership experience. The professionals at Sunset Ford did everything they could to ease my worry and get me in the car I wanted without any hassle. I'm very grateful and just wanted to say thank you!
cabin boy
Nov 13, 2016
Steve Lower made our visit a complete and easy transfer from one vehicle to another took the time to go through the vehicle options and they were numerous features we love it thanks.
Amber1213
Nov 12, 2016
Was very appreciative of their help. They were informative, helpful, and respectful. Did not pressure me to make a purchase, with that and the lifetime warranty I purchased my new Escape!
Cinderblock
Nov 11, 2016
I had a pleasant experience with a very professional young man named Brad Johnson Great deal and would recommend every one buy a car from him. He goes out of his way to help you.
Lauren1233
Nov 11, 2016
I was looking for a cheap, clean car for a starter. Jim was very friendly, helpful, and worked with a price for us. I highly recommend sunset Ford and Jim Wagstaff!
Gretchen
Nov 10, 2016
I was in need of an upgrade from my Ford Escape that had 216K miles. I had purchased from Keith before and returned to the salesman I knew would find exactly what I wanted. ~ Being a female I knew I could trust Keith. I told him what I was looking for and he went to work. He kept me in the loop as vehicles became available and if I didn't quite like it he would keep looking. He didn't put pressure on me to buy one that wasn't just perfect. He got me the perfect 2016 Ford Expedition. I mean there is nothing more I could have wanted. It's just PERFECT! Sometimes I open the garage door just to look at it :-) The purchase process was smooth and I felt comfortable and confident in my purchase. I love the warrantee that the dealership offers. So now I have the perfect vehicle and peace of mind. You can't go wrong with Keith. I highly recommend Keith Boerding.
NikkiyB STL
Nov 10, 2016
I hate car shopping. I love this place. I will always go back. Sam is the man! I was concerned with price, fair deal and good car. It was easy. Took less than 2 hours TOTAL to complete. Drove car home same night and super happy. This place is wonderful to a single mom with two little ones. I will always buy from here I will always use Sam. Finance department Jason S. was very helpful. He is a wonderful money guy! Great team. Awesome products!
Joseph Shepard
Nov 10, 2016
We were purchasing a new car because I had recently been in an accident and totaled our other car. Brad went out of his way to make it convenient for me because he knew I was still hurting from the injuries I received. I would recommend Brad to anyone looking to purchase a vehicle.
grandmaof3
Nov 9, 2016
Came to"look" at a certain model..but once I explained what I wanted Dan made other suggestion to look at a different model . It was perfect & he took time answering our many questions/concerns. He even took the time to sit in vehicle explaining operations and the "bells & whistles" my older car didn't have...patient and knowledgeable guy. We bought it and love the Edge.
alyssamp
Nov 9, 2016
We never felt under pressure while we were discussing options with Brad Johnson and he made the buying process go smoothly as well as easy. You can definitely tell this dealership is family-owned. They're not just here to sell you cars, but to gain long term clients & relationships as well.
Candy1535
Nov 9, 2016
We wanted to trade in our Ford Edge for a newer car, The dealership had an amazing deal and was fair on our trade in. I feel it was a win win for both of us.
Chris Freeman
Nov 9, 2016
My 3 week old 2016 Mustang GT had been backed into on a subdivision street. I was beyond disappointed and made an appointment with Sunset Ford. From the first meeting to the subsequent follow ups, Debbie kept me in the loop on everything that was going on - from the insurance claim to the arrival of repair parts. I came in close to closing time and Debbie and Jennifer were always helpful and gave me confidence that my $40K car was going to be taken care of. Even when I noticed some larger panel gaps when I came to pick it up, Debbie immediately got the shop manager and made sure the issue was addressed. I had to come back again because the replacement headlight wasn't working - but Jennifer made sure I had a loaner Escape while I left my Mustang and carried on to get to work. All in all, I had a great experience in a bad situation. Debbie and Jennifer were a huge part of that.
leseures
Nov 8, 2016
Keith was super friendly and helped to make the process quick. Keith was recommended to us by a friend and we will definitely recommend him to others.
grandmaof3
Nov 8, 2016
Treff was organized, professional and friendly. He was respectful of our privacy and very patient with lots of questions my husband and I had during the financial process--and with information regarding service plans. He was not "pushy" and always informative. He was great...I felt very happy that we had chosen the right dealership from the auto choices/pricing, to our saleman to our financial guy!
shannon
Nov 8, 2016
it was quick & easy Keith asked what I was looking for I told him and that is what he showed me. I was sold on my Edge within the hour. I love my new SUV!
Stephanie
Nov 7, 2016
After a lot of internet searching, I landed on Sunset Ford's website. This was my first vehicle purchase on my own. My experience at Sunset Ford in St. Louis was fantastic! They helped me find a car that fit me perfectly! Jim was a great salesman and answered any question I had, and was also willing to go the extra mile to make sure my vehicle was perfect for me! Perry was also great. He was willing to reach a price we were both happy with. Their lifetime warranty is also a great bonus. I would definitely recommend this dealership to anyone I know of that is looking for a new or used vehicle!
tcurtis7323ataol.com
Nov 7, 2016
My wife and I purchased a 2011 F150, and we had been looking for a pickup truck for 2 years. We told Jim want we was looking for and our price range. They didn't have a truck in stock but after a month he did keep in touch with us the whole time. One day e called us and let us know they just got a truck in and it was what we was looking for and in our price range also. Great Salesperson, Great Follow through.
Richert Family
Nov 7, 2016
We had a great experience with Casey Fowler and Treff LaPlant. Things were handled quickly and efficiently during the buying process and they even have some things for the kids to do while we signed paperwork. I would definitely recommend them to anyone looking to buy a new Ford.
9oknju77
Nov 7, 2016
Everyone from the internet manager to finance manager were great to work with. My husband and I traveled almost 3 hours because we wanted a certain explorer with specific options and Sunset had that vehicle. We had went to a couple dealerships before and this was by far the most professional and friendliest. Very smooth and easy transaction. Thanks Tim for showing all the features in the vehicle before we left and would definitely recommend to friends and family. Love the new Explorer!!
lawmizzou
Nov 7, 2016
Last week I purchased a new F-150 from Sunset Ford. I was somewhat ignorant of my options (I had my previous truck for 13 years!) and they were very informative and knowledgeable. I feel like a got a good deal through a very easy negotiation process....we actually reached a purchase price over text message. When I popped in to sign the papers and pick it up I was in somewhat of a hurry and they were very polite and accommodating.
Ragman1
Nov 6, 2016
Steve was informative and patient on my first visit. He sat in the car a good half hour and explained all the technology and mechanics of the auto I was interested in. He was very amiable and let me ask all my questions without pushing. The next day I went back test drove,and purchased my new Ford.
Happyhubby
Nov 5, 2016
Treff was very helpful and made a stressful situation very pleasant. He was not pushy when offering all the available packages. He was respectful of our budget and helped us get the most for our money. I really appreciate that he did not try to push us into spending more money than we were comfortable. I highly recommend working with Treff.
tomk
Nov 4, 2016
We had to replace our car that was totaled in an accident. With the reputation of having to work with a "used car salesperson", we were not enthused about the process. In fact, the first dealership we visited we encountered a salesman that fulfilled that reputation. Fortunately, we decided that we would continue our search. We decided to stop at Sunset Ford. That was one of the best decisions that we could have made. Sunset has been around for well over 100 years, so they must be doing something right. We stopped in the used car lot and began searching. We had previously decided that we really were interested in a Ford Focus Hatchback. As we were looking, we were approached by Sam Martin. What a delight he turned out to be. Sam made us very comfortable. He listened to what we wanted and helped us find the right car. He produced a document with their entire inventory, found our choice from the list and started searching. He kept in mind our financial situation and located a car that fit our needs completely. He explained the benefits of doing business with Sunset Ford, without pressure. We wanted to do business with Sam. We will recommend, to friends and relatives, to do business with Sam, and Sunset Ford. We will be repeat customers.
Mudd74
Nov 4, 2016
My experience with Randy Ennis was great. He was very accommodating and made sure to get answers to any and all of my questions. Randy and his Sales Manager were both easy to work with and were understanding of my specific cash deal situation. I would send anybody to see them for a deal. The second Salesperson on my deal was Mike Geraghty. Mike made sure the car got ran through the shop on time to deliver the car for me. He also did a great job when I called with a small problem a couple days after I took delivery of the car. He was able to set it up with the service department and the rental department to make sure that both myself and my car got taken care of. Everyone went out of their way to make sure that I was happy with my purchase and that all of my concerns were put to rest. Mike, Randy and everyone at the dealership were excellent to work with.
Jbrym1
Nov 3, 2016
Dan was great to work with! Was helpful and knowledgeable throughout the buying process! I would recommend this dealership and Dan as your next place and person to buy a Ford!
jerryjl2014
Nov 3, 2016
Purchased my 2014 Ford Explorer XLT with help of Jim Wagstaff , really a great guy. Presented all the facts up front and answered all my questions about the SUV. Took the time to guide me through all new Tech features not available on the old 2001 Ford Explorer (previous Sunset purchase) that's making driving so much easier. Jim is another sales professional on the Sunset team that brings me back since 1967. My personal thanks to Jim, he gets this customers highest rating approval and thanks!
Lauren Murray
Nov 2, 2016
Great people to work with, while they go above and beyond for their customers. Thanks for my new Ford Focus! Keep up the good work!
happycustomer
Nov 2, 2016
I was not looking for anything in particular when I walked in. I was a little put off by the lack of help I received right away but when Sam did come to assist, he made the experience as positive as it could be. He helped me make sure I stayed within my price range while finding me cars that suited my needs. He was not pushy by showing me cars out of my price range and I felt like he genuinely cared about how I felt about the car rather than just trying to close a deal. When it came to my financial concerns, Jason assisted me every step of the way. He did not try to sell me on things that I did not need but instead made sure to point out the things that I might want to consider when financing a car as well as explained his reasoning behind everything he proposed to me. This was a very positive experience overall and I would definitely go back.
marycar2016
Nov 2, 2016
Jason was a no pressure salesman. He found the Ford Esocrt that I was looking for and I took it for a test drive. He was very understanding while I was waiting for money to purchase the car. Car was ready when I went to pick up on Oct.29,2016. Went over everything that I needed to know about the car.Very friendly and polite young man.
Michelle Hayes
Nov 2, 2016
We already knew what we wanted because we looked online but when we arrived on site Mike was there to answer our questions and let us take the car for a ride. He ensured everything was in working order and the car was clean before we drove off. Love the warranty add on from this dealership.
MyFirstCar
Nov 2, 2016
Steve helped me find the car I was looking for! The experience of buying my first car was great and helpful! I am very thankful for Sunseh Ford!
GW
Nov 1, 2016
Jason Zeman made purchasing a vehicle a Great Experience. Jason Excellent Ford product knowledge made our new truck shopping a Breeze ! Jason Courteous Friendly Ambitious personality made us feel Welcome like Family. We had Fun talking with Jason !!! Jason had a answer for every question we threw at him and then some.. He made sure we felt comfortable with every option in our truck which was fully loaded. He made us His top Priority and made sure we walked out with the Truck of our Dreams !!! Jason went over every detail of operating the truck with us .He even synced our cell phones for us and showed us all the how to about the Sirius music. We are Now so Excited for our 1st long road trip next week in the truck of Our Dreams !!!** The Excellent Friendly Staff Environment at Sunset Ford Caters to the Customer! Customers are Top Priority.! You stay in the comfort of the Beautiful Lobby tell them what you want. They will drive it right up to the Front for your viewing!You are made to feel Special !! We will be sending all Our Family and Friends to Sunset Ford. As Sunset Ford They Do it Right the 1st Time !!! Sunset Ford we give you are 5 ***** Service rating !!!!Thanks Jason for all your Hard Work !!!!
Jason
Nov 1, 2016
Anymore, people can do all their research and shopping before entering the lot. I did some of this but I was very happy with how well Keith handled my buying experience from the moment I entered the door and through the process of test driving, then my nagging questions, and the finally the hand off of the keys. Buying a car is a big deal, especially when it represents a fourth of your yearly salary. Keith wanted to make sure I was comfortable making the purchase, and honestly, between the car manufacturers and the extensive certification process that pre-owned dealers conduct you are confident that you're getting a good car.
bobfordowner
Oct 31, 2016
We have purchased numerous cars, but this purchase experience was the best. First of all Sunset Ford has a nice environment , clean, modern, and well organized, and the Lifetime Warranty was a real incentive.. Our sales person, Steve Lower was very knowledgeable and respectful, and immediately made us a priority and worked with us through the whole process. We love our new car and are definitely glad we went to Sunset Ford.
cnc contracting
Oct 30, 2016
Purchased a new car in September sales staff was very friendly and knowledgeable got into a accident 3 weeks later and had it taken there for the repairsthe body shop was very helpful in the process with the insurance co.car ended up get totaled and the salesperson found the exact car we hadand went over a hundred miles to get it for meI was very pleased with them in the whole process woulddefinitely recommend the dealer for sales and repairsthanks guys and gals!!!
dottiecooper
Oct 29, 2016
We looked at a car Wednesday and Friday we drove it off the lot!ThatS how easy RANDY ENNISmade our visit.He is WONDERFUL. We we're treated like FAMILY! RAND ENNIS kept us up to date on everything! He took time to show everything about the car.RANDY ENNIS was not a pushy salesman.RANDY ENNIS is a person that CARES ABOUT PEOPLE.And RANDY ENNIS assured us he will be here for us even after the sale!RANDY ENNIS IS AWESOME!If you want an HONEST person to sell you a car go to SUNSET FORD and ask for RANDY ENNIS.
Truckgirl
Oct 27, 2016
Love the fact that you get a lifetime warranty...Would definitely recommend my salesman... Very pleasant buying experience unlike some of the other buying experiences that I have had
spacemanrick
Oct 27, 2016
Randy Ennis was extremely helpful in guiding me to the perfect Ford Escape for my needs. His assistance was not pushy, and he was always available for my questions across several visits. I remain extremely pleased with the vehicle, and given the opportunity to do it over again, I would still choose to work with him for my purchase.
Jen Balicki
Oct 27, 2016
Corey was not pushy at all. But very helpful. I will recommend him to my friends. It was an enjoyable experience working with him. Thank you Corey!!Jason was very easy to work with. He went over all of our financing options and helped us determine the right option for us. We enjoyed talking to him. He is very personable. Thank you Jason!!!
SaundersEscape17
Oct 27, 2016
We visited Sunset on a wimp to checkout the Ford Escape. We had previously owned one and traded down for a car. After a few months we realized we missed our suv. So visited Sunset Ford and found one we loved and our sales man was wonderful, Tim. We explained our visit, and he brought up a Escape to the front for us view. We got everything done that we could that night and was back the next day to sign for it. Tim was very through on everything and the current changes that they did to the 2017 Ford Escape. Absolutely wonderful would recommend this place business and the salesman Tim to anyone. We plan on doing business with them in the future. Thank you for professional and friendly.
Heather Fox
Oct 27, 2016
We were on a tight schedule and Keith Boerding had our paper work ready and we were able to finalize our deal in an efficient and timely manner. Keith was straight forward and diligent. I appreciated that he kept us moving forward and let us know each step of our process. We were never left wondering what was going to happen next. The finance guy, Treff LaPLant was super organized and fast. He had our paper work completed accurately and quickly. I highly recommend this dealership to others. We bought a used Nissan Frontier that was priced really well and in great shape.
Kristy D
Oct 26, 2016
I am SO happy with our experience leasing my new truck. Sunset Ford went out of their way to help us decide if the F150 truck was the best decision our family. I can't thank them enough for their help.
LM
Oct 26, 2016
Mike was very helpful with my last car purchase. He went out of his way to show vehicles on the lot that met my criteria and he even stayed late to make sure we could finish the purchase since I was going to be out of town for the next couple of days. He offered to link my phone with the radio system and even called a couple days later to follow up and make sure everything was ok.
Parker04
Oct 25, 2016
I was buying a 2013 Infiniti for my wife for our anniversary. Found the car online, drove by on Sunday. Went to the dealer Monday morning and was met by Cory at the door. Went for a test drive and Cory presented my with the info I needed. Finished the deal over the phone. Cory had all the paperwork ready when I arrived. In and out in 20 minutes! This is the exact level of service I expect and Cory was perfect. Without question I will buy my next car from Cory and Sunset Ford.
Work
Oct 25, 2016
My husband and I recently purchased a car from Cory. He was very accommodating, even stayed later than normal for him so that I could test drive the car when I got off work. I'll stop here first next time I'm in the market for a car!
Susan Wingenbach
Oct 25, 2016
I am appreciative of the entire team it took to make the purchase of my new car possible. Jason Zeman went above and beyond in locating the exact vehicle I wanted. Jason Straub made every effort to meet my payment requirements. Tref made the financing process quick and painless. Teams such as this are what keep us coming back to Sunset. Thank you all!
Rauh Family
Oct 24, 2016
We have dealt with Sunset Ford for the past 5 or 6 cars we have bought. It is ALWAYS a GREAT experience! Larry Sidberry is always great to work with and always available to help us! This time he gave us Casey Fowler as a Sales Rep and he was FANTASTIC!! Explained everything in great detail and was very patient with us. He is VERY KNOWLEDGEABLE AND I WOULD DEFINETLY RECOMMEND HIM AGAIN TO ANYONE! We love the ease of purchasing a car through Sunset Ford each and everytime we come in. We will never close a deal until we come to SUNSET FORD!!We also had service done on our Ford Focus and Brett Mathias was great at explaining everything that needed to be done along with the cost and the time it would take.Everyone is AWESOME at Sunset Ford!
Blake
Oct 23, 2016
After my initial inquiry on line, Howard was prompt to contact me and set up a time for me to view the truck. Due to my job I was running late and he didn't have a problem with that. Even though we ending up running past their closing time, he personally cleaned and filled the truck up so we wouldn't have to any longer. He was knowledgeable and curious and met our needs... especially the no hassle. I will be the first to recommend the dealership and Howard. We will be back to see Howard in the future for any of our vehicle needs! Treff completed our financing and made sure everything Howard explained, we understood besides explained everything regarding the additional warranties and services available. He made it very quick, easy, understandable, and was very funny while being very personable, unlike most financing people. Thanks again Howard (Sunset) and we love our new Super Duty!
Baker1
Oct 23, 2016
We dealt with Sunset as a Dealership before but never worked with Howard. His years of experience and superior customer service made our purchase of a new vehicle both pleasant and fun. He is an asset to the dealership and we look forward to working with him again.
Ford Lady
Oct 21, 2016
Howard Wood was VERY helpful and made buying my 2016 Ford Edge easy!! I had done some shopping around and found Sunset's deal the best! Howard also helped me learn all about my new vehicle and answered all my questions.Thanks Howard and Sunset Ford!
Bmantia
Oct 21, 2016
No hassle, steve was courteous and attentive. Didn't feel like I was getting lead around at all and we were treated very well. Thanks again!!
James Henson
Oct 21, 2016
Randy Ennis was very helpful and honest. I feel like I didn't have to jump through any hoops to get a deal made. They made the necessary efforts to get the deal done. Would definitely buy from Randy again!
kevin m
Oct 20, 2016
had a great experience. friendly salesman. not to pushy. fair prices. upfront about vehicle history. they prepare and repair there used vehicles so they are in excellent like new condition
R.Price23
Oct 19, 2016
Jim and his team were able to get me out of my old car and into the truck ive been after for months. Other dealers wouldn't make the deal or work with me but Jim was able to put together the deal that I needed. I cant thank the Sunset team enough for getting me the vehicle my family needs. You have earned a customer for life
kathy,21
Oct 19, 2016
Jason Zeman was great to work with. He answered our questions, never pushed us and, afterthe sale, set up our phones and gave us some other tips about operating our new Escape.
mullie013
Oct 17, 2016
Other than the usual down time it takes to check loan rates and whatnot, the process was relatively quick and painless. Got in and got out of Sunset Ford with a great deal on a great car.
Norma
Oct 17, 2016
Jason was very good to work with. He even set my IPhone up to the car which was very nice, Down loaded all my contacts and added the app.. He was very pleasant to work with
ChristieO
Oct 17, 2016
Sam was awesome! He was straight-forward, honest and considerate of my time and budget. He helped me weigh the pros and cons of the deal and I felt that I truly had some control throughout the process. After the deal was done, I had a great car and did not feel like I had been taken advantage of. I will gladly work with Sam the next time I need a car!
Mark and Judy
Oct 17, 2016
The complete process was very well handled for the time we walked in the dealer. We had a Huge selection along with experienced people to explain whats offered on each package.
NewDriver1015
Oct 16, 2016
Sunset Ford is the place to go. Found a car online and prayed it would be there. Upon finding the car, my parents and myself met with Mr. Dan Dopuch. Dan gave us the keys and in the short time, we became hooked on the vehicle. With some paperwork and AMAZING DEALS, we secured the vehicle and I became a first time car buyer. Mr. Dopuch was completely professional, and very respectful of our financial situation. Never pressured us to buy, but rather gave us option if we wanted to. With Dan's expertise and my parents help, a great car is now in front of my house. I highly recommend Dan for any and all car needs!!!
Paule43
Oct 15, 2016
My husband and I just purchased a great vehicle at Sunset Ford! Our salesman Jim Wagstaff was very friendly and helpful! He made sure we had a great experience when purchasing our vehicle and was very accommodating with our requests. I highly recommend this dealership. Make sure to ask for Jim Wagstaff he's the best!
Satisfied Customer
Oct 15, 2016
My wife and I had a very pleasant experience when purchasing our car. Dan was very professional, knowledgeable, friendly, thorough, personable, and very accommodating. He has a great sense of humor and we were able to shed the anxiety that, normally, comes with car purchases. Joan and I would certainly send other prospects Dan's way.
Chris12345
Oct 13, 2016
I have bought my last three cars from Mike Geraghty and his manager John Wesley. Amazing service before and after the sale. They make the car buying experience very easy. I would highly recommend Mike to anyone to assist with the purchase of your next vehicle.
Mike
Oct 10, 2016
I had a difficult situation that was made easy by everyone involved. I purchased a truck from another dealer that I wasn't happy with. Steven Lower was able to help me find the truck that I wanted and able to accommodate my previous mess up. I'm thankful it all worked out. I love my new truck and everyone that was involved in my purchase was extreamly nice and easy to work with. I'll be sending people to Sunset ford from now on.
lbKing
Oct 10, 2016
My overall experience was great, fast, and easy. Brad Johnson was always available for me and was very professional even though he's only in his early 20s. That being said I was very taken back by the finance guy, who I believe was named Jason Schrijver. He was very nice until I stated I could not afford and was not interested in any extended warranties. He then insisted I still listen to all of them, whichi I did, and once I still denied interest in them he became very arrogant, rude, and overall unpleasant to work with. If I would have started my experience with the finance guy instead of Brad I would not have stayed to purchase a vehicle from this dealership.
RnK
Oct 8, 2016
Had been looking at other makes and models. The salesman was knowledgeable, respectful, concerned about meeting our needs and price range, provided suggestions about various models and option packages, was eager to help us and quickly returned our phone messages. Other dealership personnel we met were courteous and eager to respond to our needs. This was a great experience.
Rjbruce
Oct 6, 2016
We went in knowing what we were looking for. We were looking between a couple inventories between dealers but Brad was friendly and willing to work with us. Really pleased with our new car and the experience at this dealer.
Jeremiah 1981
Oct 4, 2016
I called on OCTOBER 3rd to set up an appointment at 430 on October 4th to have the front brakes changed out on my wife's Escape. I was informed at that time that all appointments were booked but that is part of the quick lane service and no appointment was needed. Arrived a little before 430 and spoke to the advisor who then asked me if I was dropping it off for tommorow. I advised no I need the car and that is not an option. The brakes are squeaking and I need them changed out and cannot drop the car off. He then proceeded to tell me again that he can't do it tonight but I can drop it off for tomorrow and that he can't get to it tonight. ( They close at 6) I said well I guess I will go somewhere else. He smiled and said ok. This isn't the first time I have had problems with them able to do quick lane work before they close. Sunset ford get with the times every body works, every body needs their car and nobody likes sitting on the dealer one saturday. To sunset ford management ask your self how many people ( paying customers) get turned away just to take their money somewhere else. I will not be back to your St. Louis location for anything
Julie
Oct 4, 2016
We stopped in to just take a look, and we walked out with a new car! We had a great experience at this dealership and with Steve. It was a very quick and easy process, and we feel we got a great deal. We highly recommend Sunset Ford.
Dan
Oct 1, 2016
I was working with five dealerships to find the right truck, get the right price and the best value for my trade. Some were too disengaged, some were too aggressive for me and Steve at Sunset was the right balance of attentiveness, expertise and low pressure. After agreeing on the truck and price, Justin did an extremely thorough job walking me through the financing process--very knowledgeable and helpful.
Lisalutz
Oct 1, 2016
Brad and the team went above and beyond to close the dealThey stayed past closing hours Very friendly and took great care to make sure I was satisfiedI would highly recommend Sunset FordFor your next purchase
Cards4
Oct 1, 2016
We worked with Steve Lower and the entire process from start to finish was made extremely easy by Steve and Jason Straub. Our purchase included two trade ins and so what could have turned into a long night of back and forth negotiating, we were presented with fair numbers from the get go.Jason Schrijver had our paperwork complete when we returned to pick up our truck and that process was smooth as well.Overall....easy process from start to finish. Could not be more satisfied! (Lifetime Warranty offered at Sunset also tweaked our interest when buying)
kowuhbiabi
Sep 30, 2016
I purchased a 2017 Ford F350 from this dealership. I was helped by Jason Zeman and Larry Sidberry. We had ordered the truck back in May of this year and it showed up exactly how I envisioned it. I could tell however, that if something would have been wrong with the truck that they certainly would have made it right. I was very pleased with my purchase and the service I received. I will certainly purchase future trucks from this dealer.
john j quinn
Sep 30, 2016
Why? Professionalism at the introduction, trust and friendship at the conclusion. Jim Wagstaff had our vehicle clean and ready for inspection, distance to let us think and decide and help through the process of negotiation. A terrific fellow human who is available to help us feel we made the right decision. We love our Ford Transit Connect and the experience we enjoyed with everyone that day. John and Becky Quinn
Kaylee
Sep 30, 2016
What thorough service by my salesman! He helped get all of my setting setup how I wanted them and showed me every bell and whistle. He truly went above and beyond in my opinion.
TonyB
Sep 30, 2016
Most painless process I have ever had in buying a vehicle! Thank you Mr. Wood for making this so easy. I will definitely be returning to Sunset Ford for all of my car purchases in the future.
Glover
Sep 29, 2016
Our Salesman, Tim Stewart, was very helpful with our purchase of a new 2017 Explorer. Tim answered all of our questions and added alot of great advice on the Explorer. He was very patient with our decision on what to buy. We were decided between the Edge and Explorer. Tim made the entire process painless. I will be back to see Tim.
mikehahn
Sep 29, 2016
I am very pleased with the purchase of my Fusion Hybrid. I got a fair price on my trade in and paid much less than KBB for the car. Jim was also a very good salesperson. He wasn't pushy, and knew more about what he was selling than most salespeople (didn't smell like booze either, haha). He was very helpful and even went so far as to personally do some final touch-up detailing while I was going through financing. Thanks Jim!-Mike H.
dbailey
Sep 29, 2016
We went to look at a couple of Mustangs on the lot. I had been looking on the internet. The internet salesperson was very nice and not at all pushy. He set up an appointment for us to come in and look at the 2 vehicles that I was interested in. We have NEVER purchased a car the first day we went into a dealership. We felt the trade in value on our vehicle was fair and the purchase price of the new vehicle was fair. Mike was SO nice. It was the easiest deal ever made. Thanks Sunset Ford. Our son Jacskson LOVES his mustang!
LJ926
Sep 28, 2016
My Husband and I purchase brand-new vehicles every other year. We have always been Chevy Silverado owners because his Grandfather retired from General Motors and the discount we got was unbeatable. Well unfortunately he passed away this year and since we can no longer use the discount I talked my Husband into looking at Ford F-150's. Prior to my Husband I had owned a Mercury Mountaineer which I loved and I have always thought Ford vehicles just looked so much nicer and higher end then Chevy which is rather plain and simple in appearance. So I started checking around online for the best Ford dealership and came across Sunset Ford and their unlimited miles unlimited years lifetime warranty which isn't offered by anyone else so we knew that's where we would start. On the way we thought it seemed to good to be true and assumed when we got there we would discover some "catch" and so we didn't allow ourselves to get over ally excited. Well guess what we were so wrong. It wasn't to good to be true... it was to good and so true that we both drove the trucks we had picked out home the very next day! What's even better is Ford has such amazing incentives that we actually purchased the trucks for the same price we could get with the GM discount on a Silverado with far less options and overall an inferior truck! I wish we would have known this a long time ago because if so we would have been driving Ford trucks all along! We are both extremely satisfied with our purchase. Now as for the purchasing process oh my! Steer clear of a salesman named Cory! He is very rude and will harrass you non-stop even making passive aggressive threats to get you back into the dealership before the truck you're interested in is sold or sent to their other location. He doesn't appreciate your business and just moves on to the next customer without even acknowledging the fact you just purchased not one but two $50,000 trucks! The only thing keeping his job for him I suppose is the excellent management skills provided by Larry. He is very straight up and sincere. He kindly smoothed over all the issues Cory created. Also financing is usually the worst most time consuming part of the process but not at Sunset thanks to the very knowledgeable Justin Lombard... it was insanely quick actually the quickest we have ever went through and by far the least stressful. We filled out the apps around 6 pm and left. The next morning right around 9 am he called just needing us to email him a copy of our check stubs. We sent them and he called back about an hour later with an approval on both trucks through Ford Credit. Not just an approval either the best rate and terms we have ever had on any purchase! Honestly Justin Lombard single handedly earned our business for life!
Cindy Goff
Sep 27, 2016
Very happy with the car we purchased and got it for a very good price. They stayed past closing hours to get the paperwork and financing done, so we could take the vehicle home that night. The only complaint I have, is not being offered some water or something to drink. Aside from that, we were very pleased.
Doctors Orders
Sep 27, 2016
Friendly service and support. Great prices and selection. Each function is focused on providing outstanding customer service. Be sure to shop here you won't do better in St Louis!
Laris1895
Sep 27, 2016
Im very pleased with my 2012 Ford Escape Jim was so nice ,everything went smooth from the test drive to taking it home and Randy was very helpful when Jim couldn't be there, thank you for helping me find the car I love!
debbieo7733
Sep 26, 2016
Hello, just a short note to thank Dale and Treff for all the kind and helpful time they spend with me and my husband in purchasing my car. Dale had a lot of patience with us because we were really on the fence on purchasing a car, and very undecided on which car would be work for us , But he stayed in our budget, and we ended up with a very nice Ford Escape. He was always ready to answer any questions, but there was never any pressuring us in purchasing from him . Treff , was great with the financing. We were going to go though my bank at first but he even found better rates for me and it was a very painless process. He went thought all the paper work with us, explaining everything .Overall a very enjoyable experience. Thank you , Debbie Overturf
Austin l Harvey
Sep 26, 2016
Everyone was so nice and helpful. I cant thank the sunset team enough for helping me and my wife find the best car for us. Thank you again.
Scott5061
Sep 25, 2016
This is the 4th vehicle in a row I have bought from Keith and Sunset Ford. Not only is Keith a very accommodating salesman, Sunset Ford is a great dealership to work with, including the guys in the finance and parts department and especially in the service department. Keith has worked with me to find the perfect vehicle for me each time and is a very laid back and personable guy to deal with. Thank you Keith and thank you Sunset Ford! I will continue to do business with this group.
Danny Bartley
Sep 24, 2016
Dan Dopuch was my salesmen, He worked with me on finding the car that I wanted, It took me about 2 weeks to decide what I wanted, Dan stayed in touch with me letting me know what he in stock. I looked at other dealerships, boy was that ever a waste of time. Sunset has the biggest selection of used Escapes around. Finally found one I wanted, Dan was very helpful through the whole process. So if you need a car I go see Dan Dopuch.
Amy
Sep 22, 2016
I just want to thank Anita for the excellent customer service. I was transferred to 3 different departments, multiple times until I was transferred to Anita. She had a smile in her voice with a warm and friendly demeanor. She went above and beyond answering my questions without transferring my call to other departments. Thank you again Anita for the exceptional service you provided. Great service goes a long way and people like you will keep my business along with my friends and family!
Tim H.
Sep 22, 2016
My husband and I were impressed with Dale Noakes as our salesperson. We called ahead to make sure the car was available, when we arrived at the dealership it was up front and ready for us. Dale was very helpful throughout the entire buying process. We highly recommend Dale for a car purchase at Sunset.
Jbonesstl
Sep 21, 2016
Thanks a lot Jim so far so good jeep I s running fine will definitely be back to sunset the lifetime warranty really makes you feel at ease and everyone was friendly and helpful
MCarr
Sep 20, 2016
My husband and I bought a 2013 Ford Escape on Sept. 19, 2016! We had a great experience with Jim Wagstaff who was knowledgeable, extremely helpful, and very professional! It was also a great pleasure to work with Treff LaPlant who made the financing much more friendly and easy to understand! Treff LaPlant was also very knowledgeable, professional, and made the financing of our vehicle a wonderful experience. I will be recommending Sunset Ford to everyone I know!
Mainstreet
Sep 19, 2016
Bought a new f-150 September 12. Salesman was very helpful and knowledgable about our vehicle. Steve Lower and Treff Laplant couldn't be easier to work with.
LESLIE S Hernandez
Sep 18, 2016
I highly recommend Mike Geraghty at Sunset Ford of St. Louis. His professionalism and kindness made me select Sunset Ford for our third car purchased at this location.I did a search for a used car around the St. Louis area and Sunset Ford of St. Louis offered me the best price. Treff LaPlant from the finance department made the process to get the car loan pleasant and fast.
Cindyc
Sep 17, 2016
I highly recommend Jim Wagstaff. Not only did Jim take the pain out of purchasing a new car, he also was extremely helpful when there was a couple of hiccups getting it serviced. I also greatly appreciated Jason in finance, who made the loan process so easy and pleasant. All in all, I will definitely recommend Sunset Ford, they employ wonderful people, have a stellar reputation and stand behind the vehicles they sell!
Magruder
Sep 15, 2016
First let me say that everyone at Sunset was wonderful in the buying process, but my sales consultant Dale Noakes was fantastic. Dale was knowledgeable, responsive, courteous and a real advocate for getting me in my new car. I would highly recommend Dale and Sunset Ford for your next vehicle.
hschoen2089
Sep 14, 2016
Dan Dopuch was very helpful and extremely nice. He was at the door waiting to help us. His customer satisfaction is amazing! I would definitely recommend sunset ford and Dan Dopuch to my friends and family.
Capn8379
Sep 14, 2016
Our experience with Sunset Ford was great. Good salesman and great staff. I would recommend this dealership and sales staff to anyone. Please go see Jason Zeman he will take great care of you.
Cschneider
Sep 13, 2016
This is the second vehicle I have bought from Sunset Ford. It was only a few months ago that I bought my first truck. Jim and the people at Sunset Ford treated me so well that it was no surprise when I needed a new company truck I looked first at Sunset Ford. I called Jim and told him I needed a used truck we begin to look at the vehicles over the phone. The truck then I ended up buying was nearly $13,000 cheaper than the one we had talked about on the phone. The thing I love about Jim is he never tries the upsell you he always let you find a vehicle that best fit you in this case I have a new company truck and I save myself $13,000 not over buying. Although I do have to say that it's not as great as my first truck. It just may have something to do with the fact that my first truck is a Ford raptor with 411 hp, turbocharged, extreme off-road package, and top-of-the-line Ford truck. I guess it's just hard to beat the Ford raptor. Thanks Jim and staff!
oldplc
Sep 12, 2016
Jim's attention to my needs was great and there was never any pressure added to the sale. We look at serval vehicles. Then decided on the first one we looked at. I told Jim what we looking for and he took right to it. He is an excellent person.
Mossridge
Sep 9, 2016
I have purchased cars from three different Ford dealers in St. Louis and none were as nice or easy to deal with. Dale was honest and fair and that is all you can ask for in buying a used car.
fishnbuds
Sep 7, 2016
My husband and I were so pleased to have Jason Zeman as our salesman. He was kind, courteous and most helpful throughout the entire purchase process. We never felt pressured or rushed. Afterwards, Jason followed up with several phone calls to make certain we were pleased with our new car and understood how everything operated.We would certainly recommend Jason Zeman most highly.Dianne and Gus
Dude
Sep 6, 2016
Not too much pressure but felt like our business was wanted. Dealership warranty (included in vehicle price) seems worth it. Family has bought a few cars from them over the years. Would buy from again. Salesman was personable in a sincere way.
Darb
Sep 6, 2016
Our experience with Salesman Jason Zeman was very positive. He was always friendly and respectful of our concerns and questions. He is not the typical salesman we have dealt with in the past, who were condescending and pushy. Jason new his product very well and explained things thoroughly.I will highly recommend him to friends and family.Pricing was good at Sunset Ford.
Pat Matushek
Sep 6, 2016
This is our 3rd new vehicle from this dealership. My husband and I purchased a 2016 Ford Fusion. Steve Lower and Larry Sidberry helped to make the deal go smoothly. My husband asked about a particular 2016 ford fusion. It was everything we wanted and more. Everyone has been very nice. Thank you!!
Andrew
Sep 5, 2016
Hands down the best dealer experience I've had so far. I shot them a number, they checked to see if they could do it and they came through. No pressure, no nonsense, just business with a friendly staff. They'll be my first stop on any future vehicle purchases from here on out.
Bunny Mason
Sep 5, 2016
Mike is just amazing!! Super low key, straight forward and honest. I so enjoy working with him. No pressure just honest facts. I have bought one car with him and certainly plan on another probably sooner than later.
Kelly5511
Sep 4, 2016
Keith was great to work with when purchasing my son his car. We were very happy with getting his car.. We will return to Keith for the next car.
Winston Churchill
Sep 3, 2016
Salesman (Jason Zeman) was professional as was Jason Schrijver. Made the painful financial processof purchasing a new vehicle actually a pleasurable experience. Only reason I gave four stars instead of 5 was because we were actually wanting a higher end vehicle and I feel the sales rep missed a great opportunity to move us up to the Titanium model Fusion with very little effort. However we are notdisappointed in the SE model Fusion that we purchased and feel the overall experience was quite good and would purchase from Sunset Ford again.
chosty
Sep 2, 2016
This is our third vehicle purchased from this dealership! This time I mainly dealt with Don Calvin and he was great. He told me all about the specific car I was interested in and we got to the price I wanted! Everyone there is very friendly, laid back and smiles at you. I did not feel pressured.
laurie4803
Sep 1, 2016
I appreciate the professionalism of all the staff I encountered! I had not purchased a vehicle in 10 years and was a little leery of the process. I was greeted right away and everyone that walked past asked if I needed anything. Cory Pupillo was great! He showed me everything about my vehicle and encouraged me to come back so he can show me more about the features. Jason Schrijver was also very courteous and professional handling the lease agreement. He explained everything thoroughly and did not make me feel rushed. I love my new vehicle!
skl
Aug 31, 2016
I brought my car in for service and walked out with a "new" pre-owned car. I wasn't planning on buying when I came to Sunset Hills Ford, but after looking and finding a great deal I couldn't pass up, Dan was my salesman. He was extremely knowledgeable, friendly and helpful. He answered all my questions, didn't put any pressure on me to buy or make a quick decision. My overall buying experience was very pleasant, thank you Dan :)
Dejan
Aug 31, 2016
Steve went above and beyond to make sure we left the dealer happy. Not only did he put the deal together (exactly what I was looking to get) he made sure my family was comfortable thought the sale process. At no point did I feel pressured to buy. Steve answered every question I had and on top of it all he educated us on things we did not know about the car. This is our 6th car that we bought from Sunset Ford...you can say that we are customers for life. Justin from finance did his job very well and made the paperwork a breeze. Keep up the good work guys.
Barn Girl
Aug 29, 2016
I was in the market for a gently used pickup truck that could pull a horse trailer safely. This was a new direction for me so I spent time researching, asking questions, and test driving pickups. I stopped by Sunset Ford to see their pre-owned stock. I met salesman Mike Geraghty who immediately researched the trailer tow capacity of the used trucks available. I knew I was in good hands because he was very thorough - and he also checked into additional features that would make the driving experience wonderful. Like power pedals because I'm petite. On the lot was a gently used Ford-150 that seemed a perfect fit. I drove it and loved how it handled. Still I had a more questions. He researched, made calls, and answered promptly. Mike was professional, patient, and helpful. I was impressed by the warranty and service offered by the dealership. YES I bought the truck. And I love it!
Sally Hughes
Aug 29, 2016
Our sales representative was exceptional. Very attentive and answered all of our questions. Justin in the administrative area was very diligent in getting our loan approved and done.
dyrlds
Aug 29, 2016
I have only owned Ford Trucks - 4 to be exact and 3 of them brand new. Steve was awesome to deal with and very knowledgeable about Ford trucks. I ended up driving away that evening with a quality truck and what I know was a fair price. It was a seamless transaction and one in which I would easily do again.Thanks to you, Steve!
Smith
Aug 28, 2016
I went to Sunset to see what they would give me for my car and they were awesome to work with. Salesman was awesome and Financing as week was great. They were well organized and promote! I would highly recommend them to anyone in the market.
James Lankford
Aug 28, 2016
I went to Sunset Ford looking to purchase a 2014 Ford Flex. I had my eye on 2 particular Flex's, knowing I would probably only have a chance at the one. As my brother and I were pulling up to Sunset Ford, there was a couple driving the Ford Flex that I was certainly going to purchase. I was very upset, again, I knew the other one (was more of what I wanted but above what I thought I could afford). I spoke to Sam Martin (who remembered us from a few days ago), and he advised me that the couple was going to buy that Flex they were looking at. Sam knew I was upset and did an amazing job at explaining my options to me, kept me calm and didn't allow me to get too down. He advised me to look at other financial option (I had assumed my best option was my credit union that I had banked at for years). Again, Sam explained the benefits to "shop around" for the best rates as it would not harm my credit or anything. After a short time and an awesome visit with Jason Schrijver (finance), I drove away with the Ford Flex that I truly wanted and payments I could afford, not to mention unbelievable lifetime warranties so I have the piece of mind of knowing everything is taken care of. Do to the warranties that Jason offered me, I will be able to pay this Flex off and give it to my son for his first vehicle. Thanks to Sam for not allowing me to get frustrated and walk out, thinking I had no chance at getting the vehicle I wanted so bad. I am referring all my family and friends to Sam Martin and Jason Schrijver!!!
Teacher58
Aug 27, 2016
I found the exact vehicle I wanted. The salesman, Jason Zeman, was great. He made the buying experience very easy and answered all my questions. We will definitely go back when my husband is ready to buy a truck.
Matt Liberson
Aug 27, 2016
I liked going there because I felt almost no pressure. However, I wished I was informed more about the minor scratches on the car before I bought it but it would not have changed my decision anyways.
Craig and Glinda
Aug 25, 2016
My wife and I did a lot of research and spoke with multiple sales associates at several different dealers over the past few months. All were knowledgeable and helpful and offered very good quality cars. In the end we chose Sunset Ford. Our Sales Associate Steve Lower did a great job for us. We were shopping for a car for my wife and initially looked at new vehicles. Not finding exactly what she wanted, Steve suggested we try a pre-owned car and had several on the lot for us to choose from. After several test drives and price negotiations we selected a 2015 Explorer and couldn't be happier. Thanks Steve.
lw
Aug 25, 2016
I had searched vehicles on line and decided to stop at Sunset where I was promptly helped by Keith Boerding. Keith determined my needs and requirements, described his inventory, and answered my questions. I returned later that day and negotiated the deal.I was impressed by Keith and Sunset by several things.The cars advertised online were available on the lot, the prices were competitive and the sale was straight forward with minimal pressure.
RDobie
Aug 24, 2016
I came by looking for a very specific Ford Fusion that I saw on Sunset's website. Sam Martin was there to help us with a test drive and giving us additional info to take home. Came by later the next week and Sam had to give me the bad news that the car had been sold, but said he would keep his eyes open for a similar vehicle. Luckily (for me), shortly after I left he called me and said that the deal on the car had fallen through and was still available. I appreciated him being persistent and following up so that we could get the car we were looking for. He was very easy to work with and did not apply any pressure on making the sale. He was pleasant, helpful and friendly. The Finance team was slow to deal with, detracting from the overall Sunset experience, but Sam was the linchpin in making the deal happen.
Chris
Aug 24, 2016
I saw an advertisement for the Ford Financing and went in to see what I could do since I was trading in my 2011 F150 for a 2016 F150. I had looked online and was contacted by Donna once I saw the inventory available. I was very specific with he model that I wanted and Steve did everything possible to get me what I was looking for. I feel that Sunset Ford worked with me and got me exactly what I needed and also a good deal on my trade in and my new truck. The truck I wanted was in the Waterloo location so Steve had it there waiting for me in Sunset Hills the next day. Everyone handled themselves well and didn't play games with me on the price. I would gladly go back and buy my next truck from Steve at Sunset Ford.
Diane8113
Aug 24, 2016
Everyone was very helpful and made the experience easy. I left with a great truck. Everything should be this easy. The staff was excellent and friendly.
Amy Brosius
Aug 24, 2016
Want to thank Jason and the team at sunset ford for helping me buy my new car. They did such a great job helping me with all of my questions and concerns. Got me in and out as quickly as they could. Very friendly.
andrew33
Aug 23, 2016
Stopped in to look at a new Escape. Jason Zeman helped us find one we liked in our price range. They had a large selection of vehicles in different colors and option packages. He was very helpful and knowledgeable about the car and the new (to me ) systems on them. Bought from Sunset before and will buy from them again.
Maria12390
Aug 22, 2016
Do not get your car serviced here. My auto was in an accident and they received a hefty check to fix it. They missed problems, ran the gas out of the car, it was filthy. They claimed recouping wash it due to the drought. They missed a huge problem. They claimed the AC wasn't working but when I got in the car it was perfect. They got spotty when I brought the car back because it was dripping oil, oil they didn't clean.
Jenny Mueller
Aug 22, 2016
We recently bought our second vehicle from Sunset Ford. Our salesman this time around was Dan. He was extremely helpful and friendly. He answered all of our questions and made the experience very pleasant.
Brendan Maloney
Aug 22, 2016
Shopping for a used car can be very frustrating at times. At Sunset, Keith helped me out with my car search and it was a very pleasant experience to say the least. He was very informative without being pushy and I felt very comfortable purchasing my vehicle from him. He gave me a great deal and I couldn't be happier about the car and the buying experience. I would recommend Sunset Ford to anyone looking to buy a car new or used.
Christine M
Aug 22, 2016
Our salesman, Don, was very knowledgeable with the vehicle and worked with us to get to the payment we needed to close the sale! It was a pleasure working with him.
Susan Michel 10/23/15 Michel
Aug 20, 2016
I came to Sunset to find a pre-owned Ford Focus and found exactly what I was looking for. My sales person was very helpful and made the dreaded task of purchasing another vehicle an enjoyable experience.Thanks Jim Wagstaff!!
admir1985
Aug 20, 2016
Go check out sunset ford, they took good care of me. They made my transaction easy,no pressure ask for Dan Dopuch. Dan gave me a great service. I would recommend anyone that is looking to buy a new or used car, to go and to check out sunset ford.
New Red Car
Aug 19, 2016
In less than 3 hours we were able to drive 2 different models, make a decision, trade in, close the deal and drive home in a new car.. Casey Fowler made it effortless. We had not met Casey prior to our visit even though he had been highly recommended. He made the experience pleasant.
dan
Aug 19, 2016
Jim, was a true professional and made the car buying experience very enjoyable. We searched for the right vehicle for over 8 week at multiple dealerships and Jim stayed in contact with us throughout that timeframe. When we found the right vehicle we had the deal done in a matter of a few hours! We are very pleased with the service and quality along with the experience we received from Jim and the Sunset Ford Team. We will be back!
eddie8417
Aug 19, 2016
Larry Burchardt has been our sales guy for the last 4 vehicles we have purchased from Sunset Ford and gives us his complete focus on what we are looking for and giving us good trade-ins & bottom-line cost. Very positive, attentive to detail, not pushy at all. We have a good experience when buying new cars from him at Sunset Ford. Service/training is good as well in terms of getting the car ready to go to drive off the lot. We also had a speedy process through Finance with Treff LaPlant and appreciated his quick processing.
Rick Pearl
Aug 18, 2016
I was interested in a used vehicle on Sunset's lot. I was working with Sam Martin throughout the deal. Sam was very easy to work with. He was pleasant, patient, and friendly. It was totally a non-pressure deal. Sam made the deal happen, because Sam was a good guy.
Mike and Mary
Aug 18, 2016
This was one of the most painless purchases we have ever made.Donna worked with us on line. The car was basically purchased on line and phone from Donna provided that my trade-in was as I had described it to them on the phone.Were were transferred to Tim Stewart's care after we arrived at the dealership and a deal was finalized. We then were sent to Treff who helped us save money by showing us various financing options.We were treated fairly on the purchase price and our trade-in by people who were not only pleasant, but a treat to deal with.The dealership we used before were offered the same deal we made at Sunset. They are reputable, likable people too but they told us "No dealership make will make a trade with you for your offer"Sunset did and made it a easy, straight forward experience.Thanks Folks!
Dp47
Aug 17, 2016
Randy was so helpful from the beginning . I knew what car I wanted and he helped me make that possible. He made the whole process quick and easy! Anyone looking for a great car buying experience, I would recommend Randy .
Wooden, marilyn
Aug 17, 2016
Great service. Friendly and sincere sales person. He helped us find what we were looking for and didn't try to push us into something we did not want.
Jim0665
Aug 17, 2016
I had found the mini van I was lking for on there web site...and after a phone call I drove in from Florissant to look at the van more closely..upon arriving there I was impressed with the cleaness of the dealership...once I met my salesman Dan, I could tell he was a str8 shooter and there would be no bs..we worked out a deal on the van..Dan was very fair with my trade in..Dan and sunset ford went beyond the call of duty...I would highly recommend Dan to anyone lking for a good vehicle...Thanks again Dan for all you did ....
Scott5061
Aug 17, 2016
This is the third vehicle in a row that I have purchased from Sunset Ford. I not only buy all my vehicles from this dealership now but I have them serviced ONLY at Sunset Ford. I have not found one employee that is less than excellent to deal with in the sales, finance and in the service departments. Sunset will continue to see my business.
ERob
Aug 16, 2016
Initially I was looking at a new 2016/2017 Ford Mustang Ecoboost. Casey was my sales guy. He helped me get inside the car I was looking for and take it for a test drive very quickly. I really liked the car, but found there were a few features missing. I did some research and discovered they had the model and color I was looking for, only it was pre-owned. I was worried I would be met with resistance for trying to look at a pre-owned, slightly less expensive car, versus the new car I looked at previously. I was pleasantly surprised to find that he was just as accommodating when it came to taking this used car far a spin! It was definitely not what I was expecting when I envisioned trying to purchase a new car (I imagined some awful, overbearing salesman stalking me around a car lot.) They gave me a fair price for my trade-in and made the entire process quick and painless, without any pushy sales tactics. Plus I got the perfect car!Casey was incredibly sweet and seemed to know his stuff, which made me much more comfortable. I also liked that he was pretty close in age to me (mid-twenties) because he understood the kinds of features I was looking for. Finally, I received a handwritten note from him afterwards thanking ME for working with HIM (true or not, it was a very nice touch! He also mentioned they would take good care of my trade-in since he knew I was concerned about it.) I would definitely seek him out to purchase a car in the future and I would recommend him to anyone in the market for a Ford!
Charles Chism
Aug 16, 2016
My name is Charles Chism and I recently purchased a 2015 Expedition EL EXT. My Salesperson Sam Martin is the best in the business. I've purchased many cars from various Dealers around St Louis. So I could not speak so highly of Sam if it were not true. I Have to thank Treff LaPlant for closing my deal!
Fusion2016
Aug 16, 2016
This was my first vehicle to lease all on my own. The manager Jason & Steve were very helpful. They made it possible to get my dream car at an affordable monthly cost for me. They were very helpful & so kind to my mother & I.
Michael and Gwen Fusco
Aug 14, 2016
One of the most pleasant car purchasing experiences we have ever had. From the email contact with Curtis Wood, to meeting Tim Stewart to learn about and test drive the Exlporer, to signing the papers with Treff LaPlant, everything went very smoothly. Thanks Sunset Ford for a great experience !
Jeff Heath
Aug 14, 2016
When I walked into Sunset Ford months ago without any appointment at the start of my search, Jim Wagstaff jumped up from his desk and introduced himself and asked if he could help me in any way. When my wife and I finally were ready to choose and actually purchase our vehicle, Jim went out of his way to stay after hours while my wife and I test drove various pre-owned Ford Escapes to narrow down our purchase choice. He knew so much about all the features for each vehicle as we test drove, so we were able to make the smarter choice that fit our needs and price budget.Treff LaPLant in Finance made my wife and I feel very comfortable, and really went out of his way to explain every option possible so my wife and I were able to make the best decisions and include the features that mattered most to us and keep our payment reasonable. I've purchased many cars over the years, but Treff really helped us to understand complex choices in a very simple straight-forward way! I was actually smiling when I left his office! That says it all!
Davef150
Aug 14, 2016
We were referred to Howard Wood by a family member who has purchased vehicles from Howard for more than 20 years. We buy a new vehicle about every 10 years and absolutely HATE the process. He recognized that very quickly and even asked if we had bad experiences in the past. He ensured us the process would be simple and efficient and he produced. Despite dealing with two other customers at the same time he never left us unattended for more than a few minutes. It was the best buying experience we've ever had by far. Howard spent an incredible amount of time going over all the features of our new truck and even came to our house a few days later because we forgot how to operate some of the many feature of our new truck. We have already referred 2 customers to Howard and will continue to do so. Thank you!!
Pamtaff
Aug 13, 2016
I bought a car for my 17 year old daughter. John Wesley, Mike Geraghty and Jason Schrijver in financing were friendly, helpful and efficient. We felt no pressure and thought that everyone we came in contact with was committed to helping us make the smartest decision. Will definitely recommend Mike and Sunset to family and friends.
JohnDSTL79
Aug 12, 2016
I spoke to many dealerships when I started my search. The associate I spoke to ensured me that Sunset Ford web pricing was upfront and accurate, while some other dealerships are not. I took it with a grain of salt, but came to find out she was correct. This led me to visit the dealership where I worked with Don Calvin. Don was friendly, knowledgeable, and very prescriptive with his guidance and advice as I worked to determine which truck was right for me. The many many options can be overwhelming, but don and I worked to explore them until I knew we found the right one. Once I decided on a truck the rest was easy. Financing, trade in, and even scheduling to add some accessories were taken care of by Don and team quickly and without hassle. I will recommend sunset Ford and Don to anybody long for a new car or truck.
Sean abekasis
Aug 12, 2016
I have had the best service with Jason. He has always treated me with respect and never pressured me into something i didn't want. Great listener to my needs and wants. Could not be more pleased.
Sarasel
Aug 12, 2016
We had a great experience buying our new Escape from Howard Wood. We got an amazing price and Howard was very responsive to emails and calls throughout the process. I would recommend him to anyone. He also took a lot of extra time w us.
Salazar25
Aug 10, 2016
I came in to see the different options for my first car. I didn't think I would get all the information and help as I did, and wouldn't have felt more satisfied if it weren't for Jason! I will definitely be coming here to buy my first car and hope many others do too!
Escape Girl
Aug 10, 2016
Everone at Sunset Ford was a pleasure to deal with as to purchasing a new vehicle. Tim Stewart especially is a very professional salesman. He is extremely knowledgeable, friendly and understanding of our situation. He took the time to show us various models and after selecting a specific vehicle he took the time to review the various features on the car. I bought a Ford Focus from there many years ago and am glad that I went back there to purchase a new SUV.
zkayser2
Aug 10, 2016
I would recommend sunset ford to anyone who is looking for a very reliable vehicle! The entire team worked very well with me and my time. Jason Zeman in particular was very helpful throughout the entire process! 10 / 10 !
Limited2011
Aug 10, 2016
Went in looking for a used Ford Edge for my significant other. She was looking for certain things on her car. Jason greeted me and I explained what I was looking for. There was never any pressure that you get from other used dealerships. He explained he didn't have what I needed on the lot but he would see what he could do. Much to my surprise he called the very next day! She has test drove the car and explained how great Jason was with her visit as well. Needless to say we will be in to buy the car. Thank you Jason for your patience and non-pressure demeanor! Will definitely be back to buy my next truck from this guy!
Mike
Aug 9, 2016
We were looking for an Explorer with low mileage and 3rd row seating. We checked other sources, both in-person and in-line and found Sunset to have the lowest prices.
ToddF-150
Aug 9, 2016
The service from Sunset Ford and in particular Jason Zeman was exceptional. I purchased my last new F-150 from Sunset Ford 17 years ago and purchased a new F-150 from Jason in July. I will continue to purchase vehicles only from Sunset Ford.
Sara
Aug 9, 2016
Very pleased with the customer service of the sales and the finance department. Will definitely shop with this dealership again. Was impressed with all the work they performed on the vehicle before they put it up for sale.
Jessica Chism
Aug 8, 2016
I had relentlessly been on the search for a perfect lightly used car. I knew I wanted a Fusion and with the right help from Dan (Dopuch) I found the car that I had been working hard to get. I am extremely pleased with all the information he presented my father, my mother, and I. Definitely great personality and made the search for my dream car so easy. Thank you so very much Dan!
Sandman
Aug 8, 2016
Having not had to purchase a new vehicle for several years, I was kind of dreading the process again. From my first contact with Janet Lane on the internet, the buying process with our salesman, Don Calvin and then finally with our finance officer Treff LaPlant, everything went smoothly with no hassle. As busy as the dealership was, everyone worked hard to keep things moving along. I had forgotten how long the whole process could take, but it was worth it though as everyone at Sunset made sure everything was as exactly as I wanted it. Thank you Sunset Ford!
Edgeguy
Aug 8, 2016
We found our 2015 Edge on AutoTrader ad and contacted Dale Noakes. We barely made it to Sunset before the Saturday close time, but he and others gave up their Saturday afternoon to cater to us. Very friendly, helpful and knowledgeable. Followed up with promise to have minor cosmetic scratches repaired. We would definitely recommend him and his team. LOVE the Edge. Thanks, Dale.
JenC
Aug 7, 2016
With the help of my parents I bought my first car in 1987 from Sunset Ford--a few others in between----and 2 more within the past 2 monthsHappy to receive the same great service. Our family will soon have a few drivers and I'm sure we'll be back.
Grandma:linda123
Aug 6, 2016
We had a great experience. The salesman was a lot of help to get us in the car we wanted. I would recommend to any family members or friends looking to purchase a new car.
Dezrat
Aug 5, 2016
I knew what I wanted.The give-take negotiations went well, including an overnight cooling off period. After that, I do believe that both buyer and seller achieved their objectives.
Bkthorn1
Aug 4, 2016
I worked with Sam Martin on my purchase of a 2014 Ford Escape. From the start he was very attentive and listened to my wish list and needs of the vehicle I desired. He worked to get me a vehicle that met my requests and was super friendly the entire time. It felt like talking to a friend you have known for years! Definitely not just a car salesmen, he cares about the customer more than putting a bonus in his pocket from your purchase. If you need a vehicle he's definitely the man for the job!
Scooter707
Aug 4, 2016
Brad help picked out the right car. He never rush me or pressure me into getting one. Great customer service! Highly recommend to see Brad for your next car!
moving van
Aug 4, 2016
Our used car purchase at Sunset Ford was quick, pleasurable and very efficient. Our salesman, Jim Wagstaff, was both knowledgeable and very easy to deal with. From the selection of our vehicle to the trade-in of our old van the entire process went seamlessly. Jim not only showed us a number of vehicles in our category but also made a trip to a sister dealership to pick another prospective choice. The payment process, titling etc, all very quick, friendly and again very easy and efficient.
rubixcube120
Aug 3, 2016
I was interested in buying a Ford but I could not decide between the Taurus or the Fusion. After speaking with Jason, his intelligence and knowledge of each different car led my decision. I remember asking several questions, and at some points I felt Jason was becoming very annoyed as many people do with the amount of detail I go through before making a big purchase; but Jason's patience made it more comfortable for me during my sale. I would highly recommend Sunset Ford and if you are not sure about a car, need a little time with no pressure added, see Jason Zeman.
issa
Aug 3, 2016
Purchased a used 2015 Ford V6 Mustang for a great price. They had a lot of cars to choose from, and staff were really friendly.
Shaun123
Aug 2, 2016
Bought a 2016 Ford Explorer from Sunset Ford recently and it was a really easy process. Our sales person was Steve Lower and he was no pressure at all and allowed my wife and I to discuss the numbers out loud or in private. We were able to do all of the test drive and negotiation within hours!
Steven Campbell
Aug 1, 2016
Very timely , professional , no pressure sale. Excellent awareness of vehicle ." Business Goes Where It's Invited and Stays Where It's Appreciated . "I was invited several times to be candid , Sam was very honest and up front with all he new , good or bad about the vehicle.
Alexb95
Aug 1, 2016
I came into sunset ford looking to buy a new car and Jason was there to try and help me find a car. He was definitely very helpful and I would totally recommend him to other people!
kelli howard
Aug 1, 2016
After visiting Sunset Ford online, my husband and I went to this dealership where we met salesman, Jason Zeman. After receiving great sales service we purchased our new F150.
LD
Aug 1, 2016
Brad was Extremely informative yet no high pressure sales tactics. He knew the vehicle very well and was able to answer all questions my family and I had.
Mintyfresh
Jul 31, 2016
Was referred by a friend to see Sunset for a new Ford. Very happy with my experience purchasing my truck and will send others. Keep up the good work.
Brian
Jul 31, 2016
I purchased a 2014 Ford Escape from Sunset Ford yesterday and was pleased by our overall experience. Don Calvin was very helpful in our selection and help expedite the purchase. The price was very competitive based on the research I did prior to the purchase. I also thought their internet associate Janet Lane kept in touch with me during my research period but wasn't pushy.
Sandra Abbott
Jul 30, 2016
Sunset is the best! This is the third new vehicle I have purchased. There is a reason I go back there: quality service, prices and staff. Larry Sidberry directed me to Howard Wood and Howard showed me how to operate all of the bells an whistles on my Escape. They are both great!
pwill29
Jul 30, 2016
Tim was awesome, made the purchase seamless and made sure that we understood the technology in our new escape. Would recommend Tim and Sunset to everyone!
Brian S
Jul 29, 2016
Dan Dopuch was my salesman and was extremely helpful. I had a great experience with him and he spent time making sure I understood all the features of my new car. I worked with Justin Lombard for financing and he was very easy to work with and very helpful.
Joe Korfmacher
Jul 28, 2016
I had not bought a brand new car before, only used, and the process was overwhelming to me. Other dealers in town had not done me right and were leaving me disillusioned. Casey was easy to deal with all along. He gave me his personal contact info and told me to call him when I was ready. I did so, and the car I wanted was the one he showed me. He did not push me toward other more expensive vehicles. The next day I came back and he sealed the deal with me. The whole time he had a calming presence and was very approachable and personable. 100 percent satisfied. I love my 2016 Ford Taurus and I am glad I got it off the lot before anyone else.
robfino55
Jul 28, 2016
Don Calvin, was or salesman and we had a Great Experience with him. He also spent time going over all the bells and whistles with me and my wife.
Chris Seibel
Jul 27, 2016
Just a note of thanks to Sam Martin for his help and friendliness during our recent purchase of our Ford Escape. In sudden need of a vehicle, my wife and I headed to Sunset at 3:30 on a Saturday afternoon, not sure exactly what we were going to buy (New/Used/Fusion/Escape?). Arriving at the lot we met Sam who answered our questions, showed us several cars that might fit our needs and allowed us to test drive several vehicles. . When we settled on a 2013 Escape he explained all the history and details of the car and walked us through the purchasing process to the point where we were on the road with our new vehicle a little before 6:00 pm!
hehlmann
Jul 27, 2016
Dale was a huge help in our car buying process. It didn't take more than 45 minutes for Dale to get us into a car and get the paper work done. It was such a quick and painless process. He was very friendly and extremely knowledgeable about the process also. We are so happy that we went to Sunset Ford and couldn't be happier with our purchase!
nashjudy13
Jul 25, 2016
Dear Dale Noakes, Just a brief note of thanks for your professionalism shown to Judy and I during the recent purchaseof our Ford Explorer. We are very pleased with your service and helpfulness. Keep up the good work.Thank you again,Richard Nash
matropolis
Jul 22, 2016
I shopped around both online and at other dealers and could find nowhere near the great deal I received at Sunset Ford. I dealt with Sam Martin and Keith Boerding who went above and beyond for me. I can see now why my Grandfather, two uncles, my dad, and my step mother all come here when they need a vehicle. You won't find a better dealership filled with better people. Thank you gentlemen!
Illinois Steve
Jul 20, 2016
My wife and I had a fantastic buying experience at Sunset. Our salesman was Dan Dopuch. Dan took the time to understand what we were looking for and give us choices. After our test drive, he was not pushy. Instead he asked us if we thought we were interested in buying the car. Dan made the negotiating process very easy and we quickly came to terms. After our purchase, Dan took the time to explain all of the features available to us in our new car. Dan is not the usual car salesman that makes buying cars stressful. I would highly recommend Dan and I plan to look him up again for our next purchase. Thanks Dan!!
h&kwrnr
Jul 18, 2016
We have had a amazing experience at Sunset Ford. Everyone is so nice and friendly. We visited a couple of months back and told Keith Boerding in used car sales, what we were looking for, and a price range. He went above and beyond to find us what we were looking for. He made the whole buying a used truck experience so easy. Treff LaPlant made our financing experience a wonderful one. He got us the best rate that he could find. It was a real pleasure working with both Keith and Treff. We love our new used truck, and I would definitely recommend Sunset Ford to anyone.
GP
Jul 16, 2016
We were interested in purchasing a car from Sunset St. Louis and indeed did put a hold on one. We then submitted our thoughts on what the figures for car price, cash rebate and trade in value would be. We heard back from the salesman but only negative type comments and we never received any feedback on numbers from their side, in fact never heard back from them. We did not get a very good feeling about his knowledge of what Ford was offering. While this was going on we were also negotiating with a salesman in Marshfield, Mo. When it was determined that Don Vance Ford did not have the vehicle we were looking for he suggested a newer model and we had various communications about the vehicle via text, email and phone. Still never heard back from Sunset, they knew our timeframe. When we went back to Sunset to pickup our check the salesman was unhappy, which I understand, but when he finally determined that he was not going to get anywhere with us he parted ways with a very sarcastic and unprofessional crack.I would not recommend this dealers sales force to anyone.I would however highly recommend Don Vance Ford in Marshfield, Mo
garyo
Jul 15, 2016
It was time to replace my wife's 2010 Honda Accord and we liked the looks, mpg and value of the 2016 Escape so we contacted Sunset via the web and set up a test drive. From the moment we arrived everyone was friendly and attentive and we got just the vehicle we wanted at the price we planned on. With the warranty they offer, this is the place to buy your new Ford.
Gerry
Jul 14, 2016
Dan did a great job helping us navigate through all the different models and options available. I felt I got a fair price for my trade and paid a fair price for the Edge. They have good cars and stand behind them.
Richard Noon
Jul 13, 2016
Jim and Justin were amazing to work with. I've never had a better experience purchasing a car. I'll be back to purchase again
DJRN
Jul 13, 2016
Began our deal online; talking to Jim Wagstaff about a used Rav4. Came down to deal on a Saturday.Mr Wagsatff was very friendly and put us at ease immediately. But he was very busy yet concerned about our wait time so he suggested we deal with Mr Kieth Boerding. Mr Boerding was also very helpful and we were able to make a deal. The gentleman in the finance department also was very kind and helpful. Sorry I can remember his name. Everyone we dealt with was professional and kind.My only complaint; as I told Mr Boerding was the inside of the car was not real clean. He himself cleaned a few areas where something had been spilled and I appreciated that very much.
tlenger
Jul 12, 2016
After a horrible experience with another local Ford dealer, we decided to give Sunset a chance...great choice, they were awesome!! I would highly recommend Sunset.
Cheryl
Jul 11, 2016
The 2013 Ford Escape was our first purchase from Sunset Ford at the Gravois location. A few weeks later we purchased a 2011 Edge from the Waterloo location. We were extremely happy with both locations. Mike Geraghty was our salesman at the Gravois location for the 2013 Escape, he was very helpful in explaining the different options and showing us the vehicles that he had for sale. Mike was very professional, friendly and gave a us a very good price on the vehicle we picked out. We want to thank him very much we are so happy with our purchase. Jason Schriver was our finance person. He was very polite, went over all out paper work and explained all the options we have and did it in a very professional manner. We are very happy with our 2 purchases and will for sure be back for our service work and another purchase in the future.Thank you Sunset FordCheryl & Duane
Jbirdf
Jul 11, 2016
Drove 460 miles one way from MS to MO, and would do it again. Transaction went completely as Randy said it would, couldn't have gone any smoother. I was there when the doors opened, and back home in MS by 5:15. Big thanks to Randy Ennis and Sunset Ford, for standing by your word. When I'm in the market for another vehicle, I will definitely be calling.
pkelley228
Jul 11, 2016
Very happy with my new purchase. Brad Johnson made the sales experience enjoyable, and he was very easy to work with. I felt that he worked very hard to put me into my new vehicle.
Patricia
Jul 11, 2016
I visited Sunset Ford for the first time and because Brad Johnson was so friendly and so knowledgeable; I made a purchase that day. I had visited other dealerships where the sales staff was overly aggressive and I don't like that tactic. While I had narrowed down my choices to two models; Brad helped me make my decision and made me feel very comfortable the entire time we were there. I would deal with Brad and Sunset again. Also, Justin in the Finance department was very friendly and extremely efficient.
ES
Jul 10, 2016
1st time car buyer here and Randy was extremely easy to work with. I came in with a pretty narrow window of cars I was interested in that met my criteria and he was able to help me quickly get them test driven. Randy went so far as to show me a car that wasnt even officially available yet because he knew it would suit my needs and it ended up being the one I kept! I appreciate Randy's effort in paying attention to detail and listening to what I needed. He very clearly communicated the process to me.
Tammy
Jul 8, 2016
I took my mom in to Ford, she had 4 cars she wanted to look at!! I explained to Cory what I wanted for her like the safety stuff being number one!! She wanted her phone to be hooked up and be able to call 911 :-) she was starting to get the hang of it. At first she wanted this really small car, I told Cory to pull around a different car she would love but it was bigger and I would knew if she got hit she would be safe, He did, she drove that car and said this is my car!! Yes it was a little more money but for my mom's safety it is so worth it!! She loved Cory, he showed her everything about the car! Cory made my day knowing that she would be safe!! Thank you Cory and Ford!! Plus we love the warrantees..
Explorer0706
Jul 8, 2016
Steve did a great job of explaining different purchase plans. We would recommend this dealer to anyone looking for a car. We are excited about our new purchase.
wfs washington
Jul 7, 2016
Cory is a very courteous, knowledgeable and experienced salesman. He Made several trips back and forth to the sales manager Jason Straub before we agreed on a price. I highly recommend that you ask for Cory when you visit Sunset Ford. The purchase went smoothly and I was driving away in my new F-150 in a matter of hours. Treff LaPlant in finance made everything fast and simple. I contacted Janet Lane through Sunset Ford's web site and she was also a big help. Thanks Cory, Jason, Treff and Janet!
S.T.O.
Jul 6, 2016
Dale Noakes was very helpful and created a business environment which was professional, transparent, and smooth. We would buy another car here and would like dealing with Dale again.
Janetk
Jul 5, 2016
Both Janet and Larry did everything they could to see that I was a satisfied customer. I looked at both preowned and new vehicles, but found my best deal on a 2016 Escape.
MikeG73162
Jul 5, 2016
Working with Keith was a real pleasure. Very knowledgeable. Called when he said he would to update on status of delivery of my vehicle. I would highly recommend Keith
Mustang 1
Jul 3, 2016
Tim Stewart was an excellent resource and helped make the entire experience a pleasant one. From the first test drive to closing the deal, he answered all my questions and helped me get the car I wanted.
428 cobra jeter
Jul 2, 2016
Mike and John were a pleasure to work with, they went out of their way to help me. If Honesty and Integrity are important to you I would highly recommend Mike Geraghty and John Ashley, you'll be glad you did.
Chad Carter
Jul 1, 2016
Sunset has a keeper with Jim Wagstaff, he was very respectful courteous and knowledgeable. Kept in touch and emailed occasionally with trucks that was in my range. I promised him I'd deal with him when I was satisfied and ready, he delivered a great buying experience, even on a busy Saturday. Thanks to Jason in finance also. He made a quick an easy process for the paperwork. Thankyou both.
jkp
Jul 1, 2016
I have driven Fords my whole life due to my dad (Delbert Adams) retiring from Ford after 30 years. I've had a lemon (Taurus) but for the most part I can't complain about all the Fords I've driven. I've dealt with both Dave Sinclair and Sunset in the past and haven't had problems with either, until recently. I was driving a 2010 Ford Escape which I loved. Unfortunately I was in an accident and the vehicle was totaled. I decided to buy another Escape and ended up with a new 2016 model. First let me say I like the vehicle so far and don't have any complaints with the ride or functionality. However the vehicle I bought was in the showroom, which was not a big deal to me. My son noticed our salesman had to jump start the Escape to get it off the showroom floor. I didn't think much of it at the time as I know people are in and out, opening doors, turning things on, etc. while looking at it. This was on a Saturday. By Monday morning I had called Ford Roadside Assistance (which by the way are great to work with) to jump start my vehicle 3 times. I ended up taking it back on Monday and they said the battery was defective and they replaced it. Mike K. was the service person I dealt with and he was exceptional. Also, Jim who handles the rental cars was very helpful and professional. I was promised a free tank of gas by the showroom manager for the inconvenience but that never happened.Hopefully this was just an isolated incident and I want to reiterate I haven't had any issues with Sunset prior to this and will shop there again.
Tony & Affton
Jul 1, 2016
I needed a car ASAP! Had 1 day to get a car because my previous car would not pass safety & emissions. Howard Wood got it DONE! I filled out the finance application online. Told Mr. Wood what I was looking for and what I could afford. I stopped in after work, Mr. Howard Wood showed me the vehicle he picked out for me based on the criteria I gave him and explained to me 2 different buying options I had, I chose 1 and it was done. The only thing I had to do was sign the paperwork. This is the worst part usually, waiting around for finance. Mr. Wood kept me occupied by explaining in detail everything about the new vehicle I purchased and going over different scenarios that he has had previous customers ask about and go through. The wait was not long at all for finance and I drove away knowing how to use every bell and whistle on my new vehicle. I highly recommend going to Sunset Ford and seeing Howard Wood for your next vehicle purchase! COMPLETELY PAINLESS!
BeHappy6
Jul 1, 2016
A totally positive car buying experience at Sunset Ford! Finding the perfect car for our family was extremely important to me and Steve Lower made that happen. Steve took the time to listen to all of my family's needs and didn't stop until he found the perfect car. I was most impressed because he never asked us to change our " wish list" just to make a sale. After finding the perfect new 2016 Edge, Steve handed us over to Justin who had all our paperwork in order which made the total car buying process very seemless. Finally, I wanted to special order mats and Tom from Sevice offered to have them next day, so we could have them before the holiday week-end. We live in Illinois, but I will definitely make the drive for GREAT SERVICE!
donnha
Jun 30, 2016
We were extremely pleased with the entire buying experience. Steve Lower, our salesman, was great. He was extremely patient with us. We test drove several vehicles before we decided on our Escape and he was very thorough in explaining options, pricing, etc. We purchased a used vehicle and it is quite obvious that Sunset Ford goes over every vehicle to make certain the customer is getting a reliable vehicle with no problems. Justin Lombard in Finance was also very courteous and explained all the paper work and the warranties we have on the vehicle. We have and will continue to recommend Sunset to our family and friends for their new and used vehicle needs.
Cars314
Jun 30, 2016
I have been shopping for a new Ford Escape for a few months now. I went to other dealers and did not feel comfortable at all. Then I stepped in Sunset Ford and met Casey Fowler, He was the best salesman Ive ever met and had a ton of knowledge about the Escape! The entire experience from start to finish was great! If you are in the market for a vehicle go visit Casey Fowler!
Shannon Mitchell
Jun 29, 2016
Steve was always easy to contact, worked with us to find a car when ours was totaled, drove to another dealership when the car we were looking at sold unexpectedly, and helped through the entire process! Steve was informative but never a pushy, sleazy car salesman that other dealerships employ!!
Pibarra91
Jun 28, 2016
Steve Lower was awesome from the very beginning, giving me helpful information and making sure I got the best deal possible. Very friendly and laid back. I never felt pressured to buy and I knew I was in good hands
Alicia F
Jun 28, 2016
Tim & Casey were awesome! Very professional and made my car buying experience extremely pleasant. Had the vehicle waiting for me up front to test drive, and answered any questions I had. Treff in finance was very helpful and knowledgeable as well. Great experience all around. Got the truck I wanted and a great deal! Thanks guys!!!
Mollerj
Jun 28, 2016
From the initial contact by Donna Gravagna to our salesman Larry Burchardt and financing with Jason Schrijver the entire car buying experience was great. The entire Sunset team was friendly , knowledgeable and professional. They made our decision to buy from Sunset very easy. If the service department is anything like the sales team they will have a customer for life.
Sdsvt98
Jun 28, 2016
Tim Stewart was our salesman. Tim was professional, friendly, and very knowledge. Had talked to him early in the day and told him about what time we would be there. He had the car ready for us and parked right up front. Smooth transaction and very fair. Will definitely recommend Tim and Sunset Ford to friends and family.
errorcode
Jun 28, 2016
I'm very happy with the service I received at Sunset Gravois; thanks to Steve Lower for making this a positive experience. Next time I have to buy a car I will very likely go straight to Sunset without any hesitation.
MBK2016
Jun 28, 2016
Our 2016 Ford Edge is our fourth purchase from Sunset over the years and we have been very happy with them. A big part of that decision is the positive experience we have had with the service department. They have always been pleasant to work with whether in for an oil change or repair, which haven't been often.
Nolte3945
Jun 27, 2016
We have purchased Fords from Sunset for several years and have always found our salesman , Larry Burchardt, to be most helpful and professional. He answers all of our questions and makes sure we understand all of the information. He checks with us after we own the car to be sure all is going smoothly. We are always pleased with our purchases from Sunset Ford.
ridingnice
Jun 27, 2016
We looked at several types of SUV's and decided the 2015 Explorer was the best for us. We had to be out of town when we made our decision. Keith made the process simple and kept us informed every step of the way. Once we got to the dealership, everything was very professional and pleasant. I would recommend Keith to get their next vehicle.
Stella
Jun 27, 2016
Randy Ennis was my salesman. As this was my first car purchase in 16 years, he was very patient in answering all of my questions. He took the time to explain the warranties available and what was needed to to do as to not void the warranty (VERY IMPORTANT!). There were two Ford models I was considering, the Escape and the Fusion. We discussed pros and cons of each for my situation. I was leaning more towards the Escape, test drove it and loved it and I was sold. Randy gently insisted that I test drive the Fusion too.. I'm glad he did as I did not care for the Fusion as much as the Escape. Therefore, I won't be wondering if I made the wrong decision. In all, it was a great experience. Randy has a great personality and a cute southern twang!
nrs2420
Jun 26, 2016
I set up an appointment through Janet test drive a 2015 Mustang GT. Janet set me up with Sam and he quickly got the car available to drive. He was not pushy and explained the process to proceed if I decided I wanted to continue the purchase process. After bringing in my trade-in, Sam helped get the price I was looking for. He then brought me to Jason in finance. Jason was the easiest finance guy, I've ever dealt with. We wrapped up the process very fast and I was able to drive home in my new Mustang. I would highly recommend Sam with sales and Jason in finance.
matt's mom
Jun 25, 2016
Great experience at Sunset Ford. Cory Pupillo was very nice man and explained everything...sold me on the Escspe. Treff LaPlant was very thorough in Finance Dept!!!
Oscar J. Groebl, Jr.
Jun 24, 2016
I can only say good things about my experience of buying a Ford Focus from Sam and about all the other folks at Sunset. I went in looking for a particular car in the inventory. Sam showed me that car and another similar one. He was patient and definitely focused on getting me the right car at the best price possible. I purchased a car that day and it was all done in a matter of a few hours. Sam even personally delivered the car to my home and it was in perfect condition.I will definitely seek out Sam and Sunset Ford when I next need a car! Oscar J. Groebl, Jr.
Sherry
Jun 24, 2016
This is my 3rd Ford Edge at Sunset and with Mike. Each time it is the same stress free purchase. He delivers every time. Thanks Mike!!!
egentemann
Jun 23, 2016
I chose Sunset Ford because I wanted a ford, Sunset Ford was extremely friendly and helpful. Don, my salesman listened to my wishes and found me exactly what I wanted. Justin found a great deal for my monthly payment and I was able to purchase the car in a matter of hours!
Treeve
Jun 23, 2016
We are returning customers to Casey, my husband and I were in the market to purchase 2 new vehicles. Casey was there to help (even staying late) to make sure we were taken care of! He is absolutely awesome and gets very high marks in my opinion for service, he definitely hits all the "very satisfied", "5 out of 5 stars" boxes!
Ryan
Jun 22, 2016
I was in to get some work done on my 2012 Fusion SE and had Mindy Linn as my service advisor. I worked with her extensively on contacting the warranty company I had on my 2012 Fusion since they decided to be a huge thorn in my side. Mindy went out of her way numerous times to try and take care of my needs to take the burden of dealing with the company off of my shoulders (even stayed a little later a few times to get through to the company). Through that process I spoke with her about some of the cars on the lot and one specifically that I had been eyeing for a good amount of time. She referred me over to the sales department to see what I could find out while I waited for the repairs to be done on my car.As soon as I got into the main lobby of the sales center and started looking at some floor models I was greeted by Steve Lower. I told him the story of my current car and that I was motivated to purchase a car that day on the spot based on the situation. We talked for a few and I was able to head over to his office spot and hash out the details on the financial side of things. He explained stuff very well, made everything relatable and easy to understand with my trade-in and current deals/specials. I was able to see the difference in discounts and specials to pick what was best for my needs. He did not lie to me at any point and was the most upfront and easy going person I think I've ever dealt with when it comes to vehicle purchases. The test drive was effortless and despite the time at night he was able to get the vehicle cleaned up and gassed up for me to go once I finished all of the financial paperwork. Even after my purchase I've been able to call him and get what I need in a timely fashion. Steve was a very nice guy and assisted me perfectly!Justin Lombard assisted me with the financial side of things and outlined the warranty that was coming with the car and any additional options I had with that side of things. He was able to give me some great insight into the taxes on the car and what the trade-in will do with the taxes that I have to pay within the next month. Justin was very personable and friendly and a great person to have working the finances and the associated paperwork.
Deb123
Jun 21, 2016
I could not have had a more positive experience at Sunset Ford! Howard Wood spent so much time with me- not only finding the exact car I wanted but also the best payment option for my budget. Even after purchasing the car, Howard has continued to be very quick to answer my phone calls and texts when I have questions. This is the second car my family has bought from Howard and I would recommend him to other family members and friends.
Cschneider2973
Jun 20, 2016
Jim W. Was my salesperson. From the very first phone call to handing over my new keys, Jim was an amazing person to deal with. He never once was pushy, nor did he try to influence me. He just let me drive the truck to see if it was right for me. A week later I called set up a time to come in, and if all went well buy the truck. We agreed on a price before I came in and that was not changed a single penny. Finance department was great too. Within an hour I was driving off in my new truck. If you are going to by at Sunset do yourself a favor and ask for Jim W. Thanks Sunset Team. Charlie
pamela mason
Jun 20, 2016
worked with Jason Schrijver and Casey Fowlerboth men were excellent, efficient and very friendlymade the buying process for a single woman exceptionalwill continue to buy cars from here as long as I live in St Louis
Cathy R
Jun 19, 2016
We knew what we wanted to buy before we visited Sunset and Randy helped us do just that...he had exactly what we wanted, and didn't try to sell us something else. Fast, easy transaction and we love our new (to us!) Ford Explorer!
vlynn1220
Jun 19, 2016
Sales pepole were knowledgable and friendly. Only wish I had known someone else was trying to deal on the same vehicle I was. Overall great experience.
MikeH
Jun 15, 2016
I would describe myself as a picky buyer knowing exactly what I want in a vehicle. I won't settle for anything other than the perfect vehicle. I worked with Steve Lower who kept up with every crazy twist and turn I could throw at him. Steve is professional, courteous, and knows his Fords. I've purchased from Sunset Ford in the past and went back this time. I will return again in the future.
Megs1
Jun 15, 2016
I had visited multiple dealerships before coming to Sunset Ford in search of a SUV. I had not determined yet what make or model I was looking for, I just knew certain things I wanted in a car. After meeting with Sam Martin and telling him the qualities in a car I wanted we started looking. This was my first time buying a car on my own (husband was on vacation) and I felt no pressure at all while looking at the different vehicles. Sam was very knowledgeable. He was very patient with me as we test drove multiple vehicles and put vehicles side by side so that I could compare them all. It was not long before I fell in love with a Ford Escape Titanium. And before I knew it I was signing the papers. I've already told multiple people how great Sam and everyone else was at Sunset Ford. My experience there was different than the other dealerships I had visited and for any future car purchases I will always head to Sunset.
KPoe
Jun 13, 2016
My husband and I went in to Sunset Ford in need of a car quick as I was starting a new job in a couple weeks and needed something more reliable than I currently had. My mom and her boyfriend had just bought a new 2016 Escape from them a couple months back and raved about the incredible salesman they had and how he made the experience very pleasant. She suggested we go see him and he did not disappoint! Howard Wood was our salesman and I had explained our situation and what we could afford and he made it happen with ease. He never tried to sell me anything I couldn't afford, he listen and gave us exactly what I wanted. Howard made this experience incredible and enjoyable and I would 100% recommend him to anyone looking for a new car.
Chris12345
Jun 13, 2016
Very good service! Honest. Sincere. Consultative. The best car buying experience I have ever had! They are very fair with trade in values and they try their best to meet all your needs within reason! Great team of people there!
Jhines1466
Jun 12, 2016
Very helpful! They answered all my questions and much more. Didn't make me feel pressured into anything. Overall great experience. I would definitely recommend anyone looking for a new or used car to visit sunset ford!
locksmith
Jun 12, 2016
Buying the Ford pick-up was a quick, easy experience. Dan also knew a couple of things that needed to be fixed and took care of that.
shane lewis
Jun 11, 2016
My experience with Sam was amazing! He explained a lot about the car to me in the short time we had before closing. He really made the decision an easy one. If you're looking for an easygoing, happy guy that will put you at ease...ask for Sam Martin. Thanks Sam I love my car.
HeatherAndBret
Jun 11, 2016
My 2000 Honda Civic was ready to be scrapped so I did some brief research online to browse some used inventories and found a fairly inexpensive SUV I've wanted for a long time. My partner and I decided to test drive the vehicle to see if we both liked it (he is 6'4" and I'm only 5'3") but when we arrived the SUV was being test driven in Waterloo. Still, Dan tried to show us other vehicles in our price range and we test drove them while the other SUV was in the back of my mind. After the test drives, we talked with Dan about our options and found out the vehicle we wanted wasn't bought and would be back within the hour. The 2011 Murano was worth the wait, and the gentleman in the finance department was awesome as well! Thanks Sunset Ford!
randy
Jun 11, 2016
I had a great experience working with cory he never mislead me an was straight up an honest.I bought my car over the phone. All prices that were discussed were to a T. (didnt hear any i forgot to tell you this or that) When im ready for my next vehicle it will come from sunset ford.Also the guy in finance dept. (forgot his name) was very accurate with prices over phone.nothing hidden. Took time explaining all options an paperwork. Service dept. was friendly an took time out to answer my questions. Overall the easiest an most accurate experience buying a new car.
Arickabrazer
Jun 11, 2016
Of all the vehicles I've ever purchased in my life my first truck was my best buying experience. Keithmet us one evening , stayed later to show the vehicle and the next day we came in agreed to The terms. spent about an hour and then we came back to collect our freshly serviced F1 50 pick up. Treff made the experience smooth for finance. We were literally there for 30 minutes. The whole process took less than three hours and we love our truck and everybody is envious we will highly recommend working with Sunset Ford in the future . We will definitely be back as well
Gene Hutchins
Jun 9, 2016
Went in Monday talk w/ Mike, did the deal before the sun set! He showed two cars. We tested both. Decided Escape was a best choice. Got credit application. Next day: brought application, title document and closed the deal.
Jo64
Jun 9, 2016
This is my 2nd car from Sunset Ford. Dan was very professional and came across as being there to make sure my best interest was his goal. He did not come across as pushy. He was very patient and took excellent care of me. He took the time to answer my questions and figure my monthly payments. I would definitely recommend my friends to Dan. I hope you know how valuable he is to your dealership. He is a definite asset!
happy camper 1
Jun 8, 2016
I've purchased two f150s from Steve Lower and he is very good at answering any questions you have. He is always very honest and upfront about the deal and any options available to the customer he also explains everything he is doing throughout the process. A very professional and great dealership to work with, I would recommend them to anyone.
Ned Stark
Jun 8, 2016
Jim was just what you want in a salesperson, both knowledgeable, personable but not pushy! He did a great job! Jason Schrijver in finance was great as well. I think the fact that I will use them when I replace my mini-van in 6 months or so says it all.
natesgma1
Jun 7, 2016
After a less than satisfactory buying experience, Sunset made a dedicated effort to address my concerns with the initial sales person and purchasing experience. They scheduled a follow up appointment to improve my satisfaction. It had been a long time since I last purchased a new vehicle and technology was a big part of my new truck. During the revisit, Sunset made sure I was coached through operation of this technology one on one with a great salesman. This salesman was respectful of my learning style and relative inexperience with new technology in a vehicle. (And he never " surfed the net" or checked his smart phone once during our appointment!)I was shown the service department and made aware of money saving service features like 1st oil change free and future notices that would arrive via email. I am impressed with the dedication to excellence this dealership displayed.
Rick Z
Jun 6, 2016
I bought my used vehicle at Sunset. Brad Johnson was an outstanding salesman to work with. No pressure, explained process and took his time. I'm very happy with the entire purchasing experience. Go to Sunset and ask for Brad when you look for your next car.
Anonymous
Jun 6, 2016
As I drove into town after a 4 hours drive from Chicago on a Friday afternoon, my power steering went out and I received a total of three malfunction alerts. After rudely being turned away by three Dave Sinclair dealerships - Lincoln/GMC/Ford - I desperately called Sunset Ford and spoke with Jen Hall who was a tremendous help and coupled with Mike Konorsmann, saved the day! I dropped my Ford vehicle off on Friday evening and it was ready for pick up the following afternoon, so I was able to leave town on Sunday morning as planned. Sunset Ford made it a priority to get my car in and serviced knowing that I lived out of town and I am so appreciative of their help and excellent customer service. Thank you!
Cmf2
Jun 4, 2016
Sunset's used car team is amazing. My car died unexpectedly and was really beyond fixable. Buying a car is never easy but when it's unplanned it can be really stressful. Dale and Treff helped find me the right car for my needs and budget. They were patient and more than willing to explain the finer details of their warranty.
52Russ
Jun 3, 2016
I can't praise Sam Martin enough for the assistance he provided to us when we returned to Sunset to buy our 2015 Ford Fusion Titanium. Sam was interested in what we were seeking and took time to explain the new features on all of the vehicles he showed to us. The features on our Ford Fusion seem overwhelming to us but Sam took time to show us exactly how easy the features are to utilize to enhance our new drive. We certainly appreciated working with Sam Martin and will recommend him to anyone in the market to buy a car at Sunset Ford and I will return to Sunset Ford when I seek assistance in purchasing my next vehicle. Thank you Sam.
Happy Edge Owner
Jun 3, 2016
My husband and I had been researching the Ford Edge for a few weeks and went out to visit various dealerships around town to kick a few tires. After narrowing our search down to two different cars at two different dealerships we began the negotiations. The dealer down the road was rude, arrogant and not willing to "close the gap" in price, so we walked. We were happy we did, because at the end of the day we were way more pleased with how Sunset, particularly Mike Geraghty, had treated us. Very low pressure, easy to talk to and negotiate with...it was a win / win for all. I would recommend Mike over and over again.
mike
Jun 2, 2016
I dealt with Randy Ennis on the purchase of my ford f-150. Randy was knowledgeable on the product as well as all aspects of the finance portion. I never felt like he was cheating me and I always felt like he was being very fair to me, including on my trade in. Randy understands what ALOT of car salesman DONT. The product will sell it self if it is the right fit for the buyer. He never pressured me into making a bad choice. He was a great advisor and I would suggest anyone go to him! Sunset Ford is very lucky to have a guy like Randy on their team!!
Tom and Sharon Price
Jun 2, 2016
This is our third purchase from Sunset Ford. Dan was our salesperson for two of those purchases. He is friendly, knowledgeable, and went the extra mile to make sure we were taken care of. Not only did Treff work well past closing to get our financing done Dan waited for us to go over every button on the car and explained how it worked before we drove off. Sunset Ford Rocks!
FIELDER
Jun 2, 2016
AS A CONTINUED CUSTOMER OF SUNSET FORD FOR MANY YEARS, I DO SO BECAUSE OF THE SERVICE AND INTEGRITY OF THIS DEALERSHIP. I ALSO PURCHASE THE VEHICLES USED AT MY BUSINESS, AS TIME IS OF THE ESSENCE AND I FEEL COMFORTABLE WITH THE PURCHASE AND RELIABILITY OF SERVICE.
arpennock
Jun 1, 2016
I purchased a 2014 Ford Explorer XLT from Sunset Ford. Keith was recommended to me and with good reason! I didn't feel pressured but felt that all my needs were met, and I received a great deal on a vehicle that makes me happy to drive each day. I truly appreciate Keith (and Sunset as a whole) making my first time car-buying experience seamless! I will be recommending this dealership to family and friends for a long time.
Ben
May 31, 2016
I recently purchased a 2013 ford Fusion I highly recommend sunset ford to any friends and family looking to buy new and pre owned vehicles my experience with the salesman was terrific Easy to talk to and was caring to my wants and needs of the vehicle I wanted Financing was great Just what I was looking for
cammib
May 30, 2016
I really enjoyed the experience that I had at his dealership. Keith helped me find the perfect car for me and was patient with me as I made my first adult purchase. I was able to get a car that I didn't even think that I wanted and I don't regret my decision. I went to the dealership thinking I was going to get one model of the Ford Escape but I ended up with a different model and I wouldn't go back. When I went and did the financing I told them that I wanted to go through a certain credit union and they obliged but when I went to go sign the paperwork I felt bullied into getting an additional warranty. I kept saying no and the finance man was pushing it and would not take that for an answer. Finally after about 5 to 10 minutes of me saying "I don't think it's necessary" he listened. I was excited about making my first big purchase and he kind "brought me down." And I didn't really appreciate it.
KellyO
May 29, 2016
Jim and Dan helped me with the purchase of my Ford Edge. They were both wonderful. Thank you Sunset Ford, I am very happy with my purchase and will be back in the future. Your team made me a customer for a very long time!!
StephSTL
May 29, 2016
Larry B was very helpful and thorough! He is pleasant and makes the experience enjoyable! Larry made sure to show us everything and always checked for questions.
tmille311
May 28, 2016
We bought a 2015 Ford Edge from Randy Ennis. He was a great salesman and did not pressure us at all. I would recommend Sunset Ford and Randy Ennis if you are in the market for a new car.Nancy Miller
Jbran92
May 26, 2016
If you know what kind of car you want and how much you're willing to pay go with Howard Wood at Sunset Ford. There was no hassling to be done and Howard made it the easiest and quickest process. I looked at an SUV on a Friday night explaining to him the numbers I was looking at and the very next day he matched them and I drove off the lot with my new SUV very ecstatic! I would highly recommend doing business with him.
Jennifer
May 26, 2016
This was my first Ford and first experience with Sunset. Dale made it seem almost as if my husband and I were meeting him for a casual lunch. He was patient and went above and beyond to make sure we were satisfied. He was with us through the whole process and was excited for us. I would recommend him and Sunset to anybody.
TCMelton
May 25, 2016
I worked with salsman Dan Dopuch and financial manager Treff Laplant at Sunset Ford. Dan Dopuch was a no pressure salesman that seemed more interested in making sure I was satisfied with my decision then selling me a car. We test drove many cars and Dan was very helpful making sure we had everything we needed to make an informed decision. Once we decided on a car and negotiated a price I met Treff Laplant who helped me with the financing. Treff was very easy to work with and made the whole experience pleasant. He was very professional and took time to answer all of my many questions and explained everything to me and to my fullest satisfaction. I am very satisfied with the experience and recommend Sunset Ford to anyone looking to buy a car. Both gentlemen were very nice. I shopped around town and can say that the prices at Sunset Ford are fair and I that experienced no pressure at all at Sunset Ford. That was not true at many of the other lots I visited. I can honestly say that all the staff that I met were friendly and while everyone wanted to help me I did not feel like they wanted me to buy anything I was not going to be satisfied with. I will be back and plan to buy my next car at Sunset Ford and plan to tell everyone to visit them.
fordfan56bird
May 24, 2016
I have purchased or leased about a dozen new vehicles in the last 30 years and most of them have come from Sunset Ford and Howard Wood. He is not your typical "car salesman" but a true professional and REAL person. I have referred many of my friends to Howard and will continue to do so. THANK YOU HOWARD!!
Tfrdmyr
May 23, 2016
Thanks Sam Martin for selling us our truck. You were so helpful and kind. Also thank you Treff LaPlant for doing an excellent job with the financing. I would highly recommend this dealer to everyone. They go above and beyond to help you.
Nhaner1
May 22, 2016
Everyone that I dealt with at this dealership was nothing but courteous and helpful. I would recommend anyone to go here. They are there to please and quick to help.
Jimmy Montemagno
May 22, 2016
Purchased a New 2016 Ford Focus SE Hatchback on 5-21-16, Don was honest and upfront and not pushy in our decision in choosing between a New or Pre-Owned car, after careful consideration it was in our best interest to get a new car, was all clean and shiny and they even put a full tank of gas in it before we picked it up! Don also showed me how to sync my phone to the car and showed me how to use all the features inside and outside the car.June 22nd EditAfter owning this new car for 3 weeks and having 1600 miles on it, there was a gap in my rear quarter window, also my lcd screen for the center console displayed a black screen with colored lines along with sirius not available even though you get 6 months free upon purchasing a new ford, took 8 days to fix the car, they took the dash apart to replace the lcd screen and had to replace the window 3 times or so just to get it right, got a call a couple days ago stating that the window was installed incorrectly again and that they would need to redo it, also after picking up the car today, I noticed a small dent a couple inches from the window that they replaced, told the shop manager and she didn't seem concerned at all and even told me that the window guys don't have anything that would dent the car, she said come by next week and we'll take a look at it, absolutely ludicrous then when I sign off on my car the cashier tells me I got a free car wash for my trouble, I honestly don't know If I'm dreaming or what but I'm being completely honest in this review, have pictures of the car with the lcd screen being bad and the window gap, just feel like I wasn't treated like a valued customer even though I spent a little above 20 grand to get this new car, Disgusted.
V_bandy
May 21, 2016
Had an amazing first time car purchasing experience , Don was extremely helpful and patient while they got me into a 2016 Ford Focus .. Aside from getting the "wrong" car .. I still love this car regardless .. They will take care of you at Sunset .. And If you're new to purchasing cars these guys will get you going without any hiccups or pressuring!!!!
MikeH1776
May 20, 2016
Today I purchased a new 2016 Ford F-150 from Steve Lower at Sunset Ford. I had initially contacted Steve within the past week after stopping by to look at new trucks. I found a white F-150 with a front bench seat that was close to my needs after looking over the lot and was greeted by Steve when I walked in the door. Steve was friendly and professional. He looked over my selected vehicle, talked about it features and contrasted it with my original 1998 Ram 1500 4WD in terms of towing. He also talked through the features of the new truck. After we had talked a bit, he took the information on the truck I had seen on the lot to the manager and came back with a very good offer. I told him I was still doing my research and would be getting back with him. A day after my visit, Steve sent me an email thanking me for my visit, offering to answer any further questions I had, and telling me about Sunset Ford's Owner Advantage program. I also got an email that day from the Sales Manager, Larry Sidberry, thanking me for my interest in a Sunset Ford product and asking if they met my expectations for service. Two day ago, I got an email for the General Manager, Pete Heutel, also asking about the quality of the service I received from Sunset Ford. I replied to both managers letting them know I was happy with my interactions to date. I replied to Steve thanking him for his help and asking about vehicles in gray tones (silver or magnetic). I also asked him about a 6.5 foot bed on the super crew trucks. Steve initially replied telling me the 6.5 foot beds were limited and then called back a two days ago telling me he had three trucks (white, silver, and black) that met all of my needs: Super crew cab, 302A package, 3.5L ecoboost engine, and a 6.5 foot bed. I scheduled a visit for today and took a test drive of the silver F-150. My wife and I loved the ride and the room. The truck bed was perfect for the size I wanted to haul things. The tow package would take care of towing either an ATV trailer or a camper. We decided the silver F-150 was just what we wanted, so we returned after the test drive and told Steve we wanted to buy the truck and trade in my '98 dodge. The process went smoothly, with the financing being worked out within about half an hour by Justin Lombard. Within about an hour and a half after walking into Sunset Ford today, I drove out in a new truck that is exactly what we wanted at a price that was more than fair. Kudos to the staff at Sunset Ford and special thanks to Steve Lower.
Karenw
May 20, 2016
I was aware of what I was looking for. I called ahead because I saw a particular car on the internet. When I arrived within a couple of minutes the car was available to test drive. Keith was very nice and not pushy. He has followed up with phone calls. Treff with financing was also helpful searched for a better interest rate and gave warranty options, also without pushing.
Prudence I Wolf
May 20, 2016
STEVE LOWER was very friendly, he took the time to listen to what were looking for, and went out of his way to find the perfect car for us.
Emily22
May 20, 2016
Steve Lower at Sunset Ford was extremely helpful and knowledgeable! The customer service at Sunset Ford is unmatched. After visiting at least half a dozen other Ford dealerships in the area I went back to Sunset Ford & Steve Lower to purchase my new Escape. The dealership is impeccably maintained, all the employees are gracious and exemplify professionalism not only in their demeanor but also with their appearances. Not only was the sales experience amazing the financing team at Sunset were also knowledgeable, gracious, extremely helpful and committed to satisfying the customer. I can not say enough about how amazing and wonderful all my experiences have been with Sunset Ford. I have already highly recommend Steve Lower and the entire team at Sunset Ford to those looking to purchase a new vehicle or for any automotive need for that matter.
bellflower123
May 19, 2016
had been looking for a used mustang called sunset drove 65 miles talked with mike geraghty made a deal great service would come back agian
Catherine Faupel
May 19, 2016
The salesman was great (Brad Johnson)! There was no pressure at all. He helped us get what we needed & worked out the best deal possible. They are also offering a whole life power tran warranty which is awesome!!!
parts jay4444
May 18, 2016
Had been looking for a used p/u for a while. I go by this dealer everyday on my way home from work. Saw a p/u I was looking for , in my price range. Dan was very helpful and caring to my concerns. It is always a trying thing when make a big purchase , but he helped it go smooth ! Thanks again ! Jay
CaitlinB
May 18, 2016
With it being my first time buying a car for myself,I was afraid when I went in I would be taken advantage of as a young woman. From the start, Sunset Ford was very prompt and courteous. I found vehicles online and was able to easily set up a time with Donna Gravagna to test drive them that same day. Dale Noakes was the salesperson that helped me out and he was very honest and helpful. He laid out the facts about the vehicles, but was not pushy. I appreciated his no-pressure attitude. I made a few visits to the dealership and called Dale each time and he was always eager to help. He had a great sense of each vehicle and remained in constant contact with me throughout the process. Treff LaPlant was also a great asset in my buying experience. He talked me through the many options for extended warranties and made sure the finance process was seamless. Not only was he helpful, but also just a great guy and a joy to talk to! Thank you Sunset Ford, Treff Laplant, and Dale Noakes for leading me through the buying process and making it as painless as possible. I will definitely be sending my friends to Sunset Ford!
Otticon
May 18, 2016
I was looking for a certain kind of truck. Saw one online at Sunset... Saw it late afternoon on Saturday...Got a great deal and it was in my garage by Monday afternoon!! Thanks to the staff at Sunset!!!
Martha/Jim
May 18, 2016
We looked on line and found used Ford Fusions that looked interesting. When we got to the lot we were afraid we would be dealing with a typical 'high pressure' sales pitch. Our experience couldn't have been farther from that. Dan Dopuch greeted us with a warm handshake and friendly smile. Since we had already researched the inventory we gave him stock numbers, he brought around the car, gave us the keys and sent us on our test drive. When we decided on the car the negotiation went smoothly and we were pleased with our deal. Several years ago we tried to buy a new Mustang from Sunset but were either ignored by the front room staff or not taken seriously on the lot which resulted in a purchase elsewhere. Had we been working with Dan Dopuch at that time we probably would bought there. We HIGHLY RECOMMEND Dan Dopuch for ANY vehicle purchase - new or used. This man knows his stuff and made our experience great (even in the rain). Don't close your deal till Sunset - but not till you've talked to Dan Dopuch!!
Pez27
May 15, 2016
Our expierence with Keith at Sunset ford was outstandung. After an accident with my old truck, I needed a replacement. Keith was very helpful and addressed any concerns and questions I hadon't about the vehicles on their lot. In the end I was able to purchase a new to me truck that perfectly fits the needs of my family.
bigfans
May 14, 2016
Sunset Ford has taken care of us for several years now. They have a caring professional attitude. Never once have we been treated poorly. We have bought two cars from them and basically will not look elsewhere in the future.
John Carter
May 13, 2016
We were looking for a minivan replacement for our family. We found a one-year-old Toyota Sienna at Sunset Ford that we really liked. Dale Noakes was our salesman at Sunset. He did a good job and provided all the information we asked for. For example, 'How could Sunset Ford provide a lifetime engine and drive train warranty for a Toyota'? Also, what was the history of the Sienna? Dale answered these questions and worked with us on the purchase. Very satisfied with the people at Sunset Ford. Treff LaPlant worked with us for the financial purchase. Treff also answered all our questions and told us about other warranties available on the van.
Mike M
May 12, 2016
I recently bought an F150 Lariat Edition 4x4 from Cory Pupillo at Sunset Ford. Cory was great to work with, and it was a hassle-free purchase. Cory answered all my questions. I'm extremely pleased with the truck. It is exceeding all my expectations! I highly recommend Sunset Ford and Cory for your future truck or car purchases. GO SUNSET FORD! Mike M.
Jimmie
May 12, 2016
On April 26th, I bought a 2012 Chevy Equinox from Randy Ennis. I've bought a lot of vehicles in my life, but I've never had a more pleasant experience dealing with a dealer and salesperson. Randy was patient and informative with every question and concern I had. I felt safe with him. I sensed his total honesty and integrity. What a wonderful experience! I would easily recommend seeing Randy Ennis if anyone is in the market for a great pre-owned vehicle. He will treat you like family.
Brian
May 11, 2016
Jim Wagstaff and the rest of the staff were very helpful. Jim made the used car buying experience very painless and enjoyable. He was a pleasure to work with. I would buy a car from him and Sunset Ford again.
B Meyers
May 11, 2016
My wife had been looking for a used Escape for about a month. She wanted certain trim and accessories that made finding one difficult but not impossible. Sunset had 3 that fit her wishes. We arrived at the dealership around 4 they close at 6 on Tuesdays.. Our salesman Dan Dopuch was so helpful. Of course my wife couldn't make up her mind. Dan was really patient. Dan had a bday dinner planned with his wife. With the dealership closing at 6 it made buying one of them impossible before closing. In any event Dan sold us that car, cleaned it himself and made sure my wife was familiar with the controls. Although we told him we would come back to pick up the car he went above and beyond his normal hours. My wife loves the Escape. Thanks to Sunset and especially Dan Dopuch
catie3c
May 10, 2016
I worked with Don and Treff to purchase my first ever brand new car. Don was super easy to work with and wanted to ensure that I felt comfortable with price point and happy with my purchase.
Dave W
May 9, 2016
Steve was a pleasure to work with.He explained all the features off our new truck like it was his own.Treff was quick and easy to get the paper work completed and on the road. Again Steve and Treff were great to work with.
Shannon
May 9, 2016
Steve was very knowledgeable and kind. We visited several other dealerships before we made a purchase, and several other salesmen were rude. But Steve was helpful and not pushy. Jason was great too. He made the financing part fun.
2015 Ford Explorer
May 9, 2016
Keith Boerding was great to work with- a true professional, no nonsense or pressure to buy. We felt like he accommodated our needs and communicated with us every step of the way. The only negative which was beyond Keith's control was waiting for the spare tire to come from the warehouse which delayed our purchase by several days. I love my new Ford Explorer, and it was certainly worth the wait!Jason in the finance office was also great to work with- Thank you, Sunset Ford!
Cbarry44
May 5, 2016
Dan helped me purchase my first car out of college. He was Very helpful and knowledgeable. I was nervous for my first big purchase, but Sunset Ford made me feel comfortable and worked with me. I'm excited for my first big purchase in the real world.
2016Escape
May 4, 2016
The salesperson and staff were courteous, thorough and explained models and options available. We did not feel pressured and were able to have open discussions with the personnel regarding trhe purchase of our new vehicle.
rjlaco
May 4, 2016
Straight forward, no nonsense, and fair pricing. Got the car I wanted for the price I had in mind. What more can you ask for?
bob92691
May 4, 2016
Steve our salesman was excellent, since dealing with Sunset ford for many years we have become accustomed to excellent service and the care that the staff give us.
Robert C Roland
May 3, 2016
Dan is the most professional person I have ever had in my thirty years of buying Ford vehicle s.I recommend anyone who goes there to ask for Dan Dopuch. When I picked the focus up he was the one who was making it presentable. The Ford dealer in my Illinois town didn't even want to deal with me like the sunset ford in st louis did I appreciate your professional attitude in making my deal.
Jeremy12355
Apr 30, 2016
Dan was knowledgeable and friendly. He took his time to show me the ins and outs of the vehicle. I never felt pressured by Dan.
LaurenatMS
Apr 29, 2016
If you are looking for salesperson who will LISTEN and deliver see Janet Lane . Cory Pupillo also did a great job! They understand that the most important part of the sale is to listen and not talk over the client especially his or her spouse.
Engineer Dan
Apr 29, 2016
Highly recommend if you are in the market for a new vehicle to give Sunset Ford a chance to earn your business. I personally worked with Cory Pupillo and he found my perfect match in a F150 Lariat truck. With his price/dealer rebates / and fair trade-in this was the best deal for me compared to other locations. Cory is willing to answer all your questions and address concerns while not pressuring you with the purchase but will work to earn your trust in finding your dream vehicle.Give Sunset Ford a chance and I'll bet you will not regret it!
cms6302
Apr 29, 2016
My salsemen Tim Stewart was wonderful and made my car buying experience easy and stress free. My husband and I bought a truck from him 8 months ago and just bought a used Flex from him last week. He was very easy to talk to and very knowledgable about all the vehicle specs. I would highly recomend purchasing a vehicle from him and I'm sure the next time we are in need of a vehicle we will be coming back!
Angela M Breinin
Apr 29, 2016
My husband and I have been taking our vehicles to Sunset's service department for years, and have had nothing but great experiences. Now, I can say that I've purchased my very own first ever BRAND NEW car from them! The sales rep Don was excellent, he answered all of my questions and helped me through it every step of the way. Treff LaPlant in the finance department was very knowledgeable and told us everything we needed to know about our new purchase. It was a very positive experience all around! Thank you, Sunset Ford!
Thomas Carnoske
Apr 27, 2016
Great ExperienceSecond time buying from Mike , He is great to work with. He is low keyed , no pressure. I strongly recommend Mike if you are in the market for new or used car. Thanks again Mike Tom & Joyce Carnoske
senior in lemay
Apr 27, 2016
Our sales consultant was great, after that everything went to xxxx in a hand basket. I think this is standard for most dealerships. We did end up buying the car be cause we wanted it. All the dealers we visited in this area were the same. They let you talk but they don't listen. Warren Haislar
Edge16
Apr 26, 2016
Keith was great to work with. He was very knowledable about the car we were looking for and kept us informed if a car came in that we might be interested in. We used Keith to help us find a car for our 16 year old son so budget was a big concern. I would highly recommend Keith to other customers of Sunset Ford.
mluley
Apr 26, 2016
Buying my new-to-me car was an enjoyable experience. I got exactly what I wanted. Dale, Treff and the other guys were very nice and helpful. Definitely worth the drive from Florissant!
KS
Apr 26, 2016
Thanks for helping me find just the right Ford Escape Mike! You were a pleasure to work with and I appreciated all your help. I felt you went out of your way to assist the sale and I couldn't be happier. I will recommend the dealership and YOU! Thanks also to Treff who made the finance part easy and quick. You both were great to work with... thanks so much. Be sure to email me the next time you guys have crayfish day at the dealership. Can't believe I missed that!
Jaysun78
Apr 23, 2016
Had a few customer service issues after my truck purchase. Contacted Pete Heutel and he took the time to listen to my issues and was very friendly. He went above and beyond to help resolve the issues and show his appreciation for my business. Thanks again Pete for taking the time to listen to me and show concern.
Patrick Oligschlaeger
Apr 23, 2016
We were looking for a used car for my teenage son. We had our eye on a Focus. Dan was very helpful and understood our needs.
tony1957
Apr 22, 2016
Saturday 4-15-16 my wife Amy dropped our Hyundai off for an oil change at Sunset Ford off Gravois in St. Louis. She saw Cory Pupillo, the salesman that sold us a new 2013 Escape 4-13 which we traded in 2 years later 4-15 for a used 2013 Explorer. Out of the blue she asked Cory to let her test drive a new F-150 while the Hyundai was getting the Works (BTW we really like their service team). Well, when Amy got home I was in the back yard doing some yard work and really busy. Amy said she brought a truck home from Sunset for a test drive. My immediate response was, to put it mildly, "heck no we are not buying a new truck". I checked that new truck out and told Amy I'll test drive it but we are not buying! Well once we got back to Sunset to pick up the Hyundai after the oil change I spoke with Cory. I said "why did you give my wife this particular truck to test drive?". It wasn't right, I really, really like the truck. BTW my wife was paying for the oil change while I was talking with Cory. I shot him a price where I would be happy with trade-in and all. Cory said "we can get real close to my number because they are running incentives this month on new trucks, let me see what we can do". Amy came back from service and said "what's up, you ready to go?" Cory came back just then with a price so close to what I was willing to pay I said "now you have my attention Cory". Amy was like really are you serious LOL.Well to make a long story short we bought the truck at a great price and I am so happy with it now. I used to have a 2008 F-150 which we traded in for the Escape 3 years ago and sort of regretted ever doing that.Cory Pupillo is a great salesman, Justin Lombard in finance is great to work with as is Larry Sidberry. I talked with Larry and he says "this is your 3rd vehicle you bought from Cory". I said "yeah and we only came in for an oil change on the Hyundai" Larry thought I was kidding. I told Larry I wouldn't have gotten the oil changed in the Hyundai if we were planning on trading it in, we just laughed.Lastly we were in and out with a new truck in 2 hours so the sales and finance teams are awesome. Service is always great and so is their body shop (they really know their stuff). Thanks Sunset Ford!!!
Todd
Apr 21, 2016
We have never had any problems with service. Always a great experince.
Crazy linda
Apr 21, 2016
Bought a car a few weeks ago from Sunset Ford. My salesperson Randy Ennis was great! I would totally go back and see him and refer him to my friends! Gave us a really good deal! Thanks Randy
t_w_v
Apr 18, 2016
I purchased a 2016 Ford Edge,with a trade in. My sales rep Don was very helpful and provided the information I needed with straight forward answers. I received a fair market trade in for my old vehicle. Don worked hard to find the color and options I wanted in a timely manner. I would definitely recommend them to friends and family.
Tom M.
Apr 18, 2016
This is the 3rd vehicle I have purchased from Sunset Ford and I couldn't be happier! Everyone is extremely professional and thorough and took the time to answer even my most elementary questions. I'm looking forward to the experience with my 2016 Expedition Platinum EL. It rides nice and we already this past weekend got plenty of use of the extra room it affords. We are looking forward to being a Sunset Ford customer, both my wife and I...and our family...for many years to come. Great job!
Terri F.
Apr 17, 2016
Buying my new Escape could not have been any easier. Jim Wagstaff was excellent to work with. I had done my research and had a very good idea of what I wanted. Jim listened and delivered. I tend to make decisions and then just move forward and I loved that really went with it. No hard sales pitches... no trying to steer me to a pricier vehicle. The finance department was equally amazing. Treff LaPlant got me in and out in no time. Enjoying my new Escape very much!
NateSenseney
Apr 15, 2016
in terms of overall experience buying a close to brand new car, we couldn't have gotten any luckier then having Dale as our salesman. he's a great guy, very easy going to talk to, and very willing to put you into the best possible vehicle that will suit your needs. I'll definitely highly recommend him to anyone that i know who is looking at buying a vehicle!!
Orange Sunshine Mustang
Apr 14, 2016
We found a Mustang convertible that interested us on the internet. Read the very positive reviews before calling. Called and asked they hold the car for us to examine until we got there. We arrived the next day as agreed. The car was well prepped as the site said, very clean car, and in very nice condition. The warranty given is great, the people were all very nice to deal with. Over all a pleasant experience to buy the car. If you drive 3 hours or so in one direction, it has to be worth the trip. Thanks, Ken and Dianne.
Tara7
Apr 14, 2016
Jim was extremely helpful while buying my first car. He thoroughly answered any questions I had and made sure I was satisfied with my purchase before walking out the door. I would recommend him to anyone.
Ciara Brandner
Apr 12, 2016
I knew what I wanted walking onto the lot.Keith was extremely helpful in getting me into the car I wanted. Buying a car from a big dealership is typically a stressful situation, but this was absolutely the opposite. Keith was straight to the point, explained every step, everything I signed. Thanks to him for all the help and now I have the car I will be excited to drive everytime I get in it!
Chevyfan24
Apr 12, 2016
Steve was an awesome salesman With a great attitude. He knew I was going to leave the lot with the car I wanted and reassured me that financing would be no problem. he also seemed just as excited as me about getting my vehicle. Treff also was very kind and helpful with financing and insurance. Both gentlemen were awesome and I plan to recommend them to anyone looking for a vehicle
StevenMan
Apr 11, 2016
Sunset Ford is a great dealership, I have recently purchased my second focus from them and I would not shop anywhere else. My salesman was Casey Fowler who made the process very painless . Casey has an easygoing attitude and he genuinely wants to help you find the best car that suits your needs. I highly recommend Casey and Sunset Ford as a whole. Everyone there including there service department and finance went above and beyond, Thank You, Steve M
Adpagel1
Apr 10, 2016
Sunset Ford is amazing. I am 20 years old and I was very new at looking for a car. I was having a hard time deciding between and fiesta and focus. Buying new or used. Randy was a great help with my decision. He gave me lots of advice and was very confident. Thank you for the best car ever.
SusanD
Apr 10, 2016
everyone there went above and beyond to help me with my service ....getting my car finance was a breeze....Treff got me the rates in the payments I need it....he was quick and was able to do it in no time! Amazing job well done...Thank you for helping me get what I needed!
migrant70
Apr 10, 2016
I never enjoy car shopping or the games they like to play, however, this transaction was fairly straight forward. I ended up getting a good deal for my trade in, which made the whole deal good in my view. I really love the vehicle I got, and will keep it for a long time. Keith was professional and even though there was a mistake made, he was able to get the deal done. I certainly felt he had my best interest at heart in the deal. Justin was great with financing getting the deal done that day and working to make sure I got the same deal from them that I would have gotten from my own credit union. This saved me a couple of extra trips to the dealership and a few to my own credit union.
fordguy
Apr 10, 2016
Dan is a great representative of Sunset Ford. Stayed in touch with me, helping me get exactly what I wanted at the price I wanted. Will recommend Dan to anyone looking for a used vehicle.
MikeTeller
Apr 10, 2016
Buying a used car used to be one of the most stressful, annoying experiences you could put up with. Now with the amount of information about what's available where and at what price it an be a pretty painless undertaking. Sunset Ford seems to understand why a customer chooses to find a car through the internet. They worked with me on price before I even came in to see the car so I knew exactly what I was going to get and what I was going to pay for it. At that point it comes down to a test drive to see if you like it and a yes or no decision. Other dealers I was contacting wouldn't give me a firm price before I came in for the test drive so Sunset's approach was much appreciated.
Selsor21
Apr 9, 2016
Amazing sales/financing staff. Very helpful. It was the best expirience we've had at a dealership. Great prices and extras. I would/will recommend to everyone.
DJ
Apr 6, 2016
Usually dread car shopping due to the pressure to buy, buy, buy, now. But Tim was patient and worked to match a competitors price. Tim was polite, friendly and knowledgeable about the product and seemed concerned to make me satisfied and happy. Facility was nice, modern and clean and everyone I met was professional. Plan to be back for service, so hopefully the service experience will go as well and will lead to a long term relationship.
SteveT
Apr 5, 2016
Dan was great salesman. He showed me the vehicle I was interested in right away and was even willing to have another vehicle brought from Waterloo over to South County if I wanted. He was not pushy at all like some sales people I have dealt with in the past at other dealerships. He was a very pleasant man to talk to, was forthright open and honest about the condition of the used vehicle I was looking at and he showed me every single work order that had been completed on the vehicle. I ended up buying this 2011 Ford Expedition for a good price and they did there best to meet my target monthly payment. They got very close. FYI... About 9 years ago I bought a brand new 2007 Ford Mustang GT from this dealership and I still have it. I went back to Sunset because of my great experience with that new vehicle. I feel like I can trust Sunset Ford to sell quality products.
Bill
Apr 5, 2016
Jim Wagstaff did a excellent job with my sale. He made the whole experience easy and enjoyable. Jim answered all my questions no pressure what so ever. I would buy from him again.
AlyssaHuffman13
Apr 4, 2016
I bought a gorgeous 2015 Mustang about 3 weeks ago, but it was troubling when a day or two after we bought it i noticed a small leak in the back right tire, i don't know if they were new or old, or if i ran something i ran over right after i got it. Still had a great experience and loved the salesman! quick and to the point.
Mollyheck12
Apr 4, 2016
We were pleasantly surprised when Dale took care of us this last Saturday. He was so nice and understanding and took his time going through different cars and scenarios with us ! I would recommend buying from him anytime! Also Justin in finance was amazing to us as well! All around great time !
PM_2016
Apr 4, 2016
We worked with Howard Wood to purchase a 2016 Explorer. He went above and beyond to find the our requested color combination. After looking at other dealerships, we felt he was trustworthy and had our best interests in mind.
newhope2
Apr 3, 2016
sunset ford was great after the frist salesman. I would not recommend Steve lower in any way!!!!! I would have walked out if it was not for Larry Sidberry.
David
Apr 2, 2016
Keith made buying our car a quick and easy process! All our questions were answered honestly. We are extremely happy with our purchase. Thank you!
southernillinoisboy
Apr 2, 2016
Keith Boerding was very professional in helping us select our Ford Raptor. The process was painless and quick. As we waited for the paperwork to be completed we learned about the impressive history of Sunset Ford and the commitment to customer satisfaction. This became apparent to us because after we returned home we discovered a crack in the windshield. One email to Keith and the windshield was promptly replaced.
Sarah & Doug Jeffries
Apr 2, 2016
Keith was very helpful and a pleasure to work with. We had done our research and knew which vehicle we wanted to look at. He did not hesitate to get us set up for a test drive. The car was in great condition and priced to sell. I would highly recommend Sunset Ford and ask for Keith!
Reno
Apr 2, 2016
Larry Sidberry and Don Calvin made the process simple and fast. Found my Explorer within a day. Equipped exactly as I had indicated to Don.
Becky
Apr 2, 2016
Steve was very informative about the different types of Ford Escapes and the many different features. Test drove everything we wanted and never felt any pressure. The price was right and Sunset Ford provided another great customer experience for my husband and I!! We will be back again someday and highly recommend this dealership.
Ruby
Apr 1, 2016
We purchased a new Ford F150 Sport SuperCab. We live in Illinois and went to Sunset because of the selection. Don Calvin was our salesman and we will absolutely return to Sunset and ask for Don on our next purchase. Don was professional, courteous, patient, and worked to bring us a fair deal on our trade and the truck we wanted to purchase.
M&A
Apr 1, 2016
Jim was very helpful and easy to work with. We bought a used 2013 Ford Focus, which was priced right. We called ahead, and the car was cleaned and ready for a test drive. The lifetime warranty on the power train was a definite plus. We will come back and see Jim when we buy our next car.
acefaust
Apr 1, 2016
Straight forward dealings, nice, honest, well mannered courtesy, handsome, kind, clean facility. roomy, cheerful, helpful, consciousnesses, clean, well groomed, smart, helpful, convienent, energetic, well mannered
Richard85
Mar 31, 2016
This is the second used car my family has bought from Sunset Ford through Dan Dopuch in just a few years. When my car died suddenly a couple weeks ago, I was really left in a bind. After reading tons of ads and renting a car for day-to-day use the situation was turning into a nightmare. A search that was going slow and might take weeks. My folks suggested going to see Dan at Sunset as he quickly got them into exactly what they were looking for not too long ago. So now its the same with me as Dan helped me clarify what I really needed and wanted. For me, it is not just getting the car I "want", but its the real help in being introduced to other possibilities and sorting out what's best for me. I ended up buying a low mileage red Focus, which I really enjoy. It's beyond a dream come true; you cannot imagine a car purchase working out so well. Dan also took care of several issues with the car without me asking or even bringing it to his attention. I really appreciate that. I know people want to do a lot online now. But Dan helped me get a better car than I had hoped for, faster than I thought possible with service that helped save me time and a huge amount of stress. For that I am very grateful.
Gary
Mar 31, 2016
Jim was a GREAT GUY to work with. I found my new 2013 F150 online, Jim showed me the truck and then gave me a great trade-in value for my 2010 F150. I am enjoying my new truck. Thank you Jim.
Leslie
Mar 31, 2016
I traded my Edge for a new Edge. Steve was easy to deal with and listened to what I wanted and came up with a vehicle that fits my needs.
Happy in House Springs
Mar 31, 2016
Our salesman, Cory, was great to work with. He listens and doesn't try to sell you something you are not interested in. He made our experience hassle free and actually enjoyable.
Ford Focus Owner
Mar 30, 2016
The previous car I purchased was through a Bommarito dealership. The entire process felt forced and uncomfortable from test driving, look at other cars on the lot, to actually purchasing the car. Sunset was the opposite experience, I never felt pressured by the sales staff, they welcomed test driving the multiple options they have available, and the follow up after the initial visit I wasn't bombarded with follow-up calls on whether a decision had been made.
Rashale7
Mar 29, 2016
This was my far car and I like that everyone was patient with me and helped me in any way they could. I will be recommending sunset.
jtheman
Mar 28, 2016
I have not bought a car in 9 years the first place I went it was a circus of a place. I almost stopped looking. I gave Sunset Ford a try and ended up buying a car that day, and I am very very happy. DON IS THE LEGEND!Treff was the Finance person and he was outstanding, I felt that I got a very good deal and is a pleasure to work with. Treff went out of his way to ensure I was happy and felt good about the deal.I cannot be happier about my purchase.
Matthew
Mar 28, 2016
I was looking for a specific truck. Jim helped me find that truck. His knowledge of the product was outstanding. He worked with me to get the price I had in mind. I will be back and recommend him to my friends.
tjk
Mar 28, 2016
We had gone to look at a pre-owned vehicle at another dealership and were very disappointed by the whole experience. Since we were in the South County area, we decided to drive by Sunset to see what they had. We were greeted by Jim Wagstaff who got us into a test drive in no time at all. He was very professional and helpful. The car was clean and ready, the facility was well organized and we ended up making a purchase that evening. From beginning to end, it was one of the best experiences I have had with a car dealership. I would recommend Sunset to anyone I know looking for a vehicle.
SeanH
Mar 28, 2016
Mike was great to work with. We felt no pressure at all. My wife and I were able to test drive the vehicle by ourselves. When we got back Mike went over the features of the car. He then let my wife and I talk about the car in private so we could make our decision about buying the car. When we did our financing with Justin, he presented the different additional warranty options to us. He let us ask questions and then choose which, if any, we wanted to add. There was no pressure to add anything.
MikeK
Mar 28, 2016
Dan Dopuch really helped me get the truck I was looking for. Once I picked my vehicle out Dan made a huge effort to make sure I got what I wanted and at a great monthly payment. I couldn't be happier.
Mark Gardner
Mar 27, 2016
I worked with Steve. He made me feel comfortable from the beginning. Was friendly and never pressured me into making a decision. A few days after the purchase he gave me a call to follow up and took the time to answer a few questions. On the finance end Treff was awesome. I felt like he was working for me to help get the best deal.
AJB
Mar 27, 2016
INTELLEGENT AND INFORMATIVE STAFF. SLIGHT PROBLEM WITH THE PAINT WHICH WAS HANDELED QUICKLY AND PROFFESIONALLY. LARGE SELECTION OF CARS AND TRUCKS. RECIEVED A GREAT DEAL ON MY NEW CAR.
Mobrown28
Mar 27, 2016
Randy Ennis was my sales person. I am a first time cat buyer and he made my experience less stressful. He was very nice to me and my mom. When we went for a test drive he was very informative about the Ford Escape. He even programmed my phone to the car. The best thing that Randy did on the test drive was explain all the features to my dad. My dad is a mail carrier in the area and Randy said that we should stop by on his route to show off the car. I thought that was very nice of him. Randy also made sure that my new car had a bath before I took it home. I would highly recommend this dealership and Randy Ennis.
Ron and Donna
Mar 27, 2016
Steve Lower was our salesman. I can honestly say he was the most laid back stress free salesman we have ever dealt with.We knew what we wanted when we walked in, we wanted to look at a 2016 Ford Edge Sport. Steve put no pressure on us to buy. So we decided to order one.Steve gave us a great deal on our 2012 Ford Edge sport that we traded in. The hardest part was waiting for it to be delivered. With people like Steve working at Sunset Ford I'm sure any after care will be just as smooth!Thank you Steve Lower for an awesome new car buying experience. We will recommend you to everyone that wants to buy a new ford........Ron and Donna
hodzicadnan
Mar 26, 2016
I was working with Cory and he's a great salesman. We have been talking for a couple days on a deal about a new Ford Focus ST. He understood what I wanted and he tried his best to get that and that goes a long way. After couple of times negotiating back and forth we settled on a price that I was comfortable making and I appreciate his help. When we went into finance Jason was great too, he communicated with us well and talked a little bit outside of the car business which was nice. Overall very friendly environment and they have some of the best deals in town. Would recommend.
meghanf
Mar 26, 2016
This was my first brand new car, Steve has helpful without being pushy. The service is excellent, I'd recommend to a friend looking for a car.
saj
Mar 24, 2016
We have never owned a Ford before but decided to take a look and see what there was available. We were greeted by a very personable and knowledge young man. He showed us the type of vehicle we were interested in, offered us a test drive and helped figure out various purchase senarios. We came back the next week and purchased a vehicle. We were never pressured to buy but offered all the help we wanted. We love the car and the pleasant experiene at the dealership. Would definitely recommend!
bhow44
Mar 24, 2016
The staff was friendly and knew what they were talking about. Made the purchasing experience fun and easy for a first time buyer like myself.
B
Mar 24, 2016
This was my first time purchasing a car. And I must say, I was pleasantly surprised. Sunset had exactly what I was looking for and even sweetened the deal with their lifetime warranty! Dale was professional, personable and a pleasure to work with! I give Dale and Sunset two thumbs up! Thank you!
rsi
Mar 23, 2016
I was looking for a New Ford Edge and noticed Sunset had the largest number of cars to choose from. Visited showroom on Saturday and purchased vehicle Monday. Easy process and love my new Edge.
jcfata84
Mar 23, 2016
Randy has great customer service skills. I never felt like he was trying to hard sell me. He knew what I wanted and made it happen. I had some issues with the finance department quoting me rates I didn't want with products I didn't need. Randy got involved and smoothed it all over and got me the quote and rate I wanted. I had no intention of buying a car that day but it was Randy's customer service and a great deal that I couldn't pass up.
Engineer
Mar 23, 2016
My wife and I were looking to purchase a new truck and were recommend to Sunset Ford by a friend who is also in the car dealership industry. I couldn't be happier with the customer service and how Steve helped us through the process. He never pushed our budget and got us a deal that couldn't be beat at other local Ford dealers..... believe me I tried. When we were ready to buy, Treff was very efficient in finalizing the deal and getting us a rate that met our budget. He had all the paper work drawn up so come Monday my Wife and I could sign and purchase the truck over our lunch break and we were out the door in less than 30 min. Most importantly they employ Veterans and as a current service member that is a key factor on where I buy anything from.
nascartow
Mar 22, 2016
Came in for a replacement car due to auto accident as we are previous customers of vehicles from your dealership. Greeted by several smiling faces and asked if they could help & we asked to see Larry Sidberry and he then had Larry Burchardt assist us. He had previously sold my husband his 2013 Ford F150 and we have a great relationship with. We looked at several Fusions & Edge, liked the Edge more along with the head room in vehicle. Mind you we are both short people & when Jeff sat in the back his head touched. I really enjoyed the drive with Larry B and his knowledge & great personality. Was able to have the vehicle I was wanting from Sunset which I am enjoying all the luxury it has especially the heated steering wheel. Thanks Larry B. & Larry S.
Christa
Mar 22, 2016
Quite honestly the best car buying experience I have ever had. I will refer friends and family without a doubt. Absolutely LOVE my Edge Sport! Jim and Sunset Ford ROCK!
old tightwad
Mar 21, 2016
Great Price.Great product. Straight talking,helpful. Fast and went out of his way to help. All in all a happy experience.Patient and didn't cling to the dash during the test drive.Nerves of steel. Jim Wagstaff is top drawer-first rate.
elantra1234
Mar 21, 2016
I was greeted by Perry Webb and had a brief conversation with him before being handed off to Randy Ennis, who was the salesman I spoke with for the majority of my time there at Sunset Ford. I'm extremely happy that I found Sunset Ford and bought my new Hyundai Elantra with them. I got a fantastic car for a below market level price and it included the lifetime warranty. What more could I ask? Justin Lombard was the finance member I talked to. He was friendly, very organized, and sped through the process, being careful to explain every paper to us so we understood it fully. Randy Ennis, my salesman, made the entire process quick and easy. I, being a 22 year old college student, didn't know too much about purchasing a car, but he helped me through every step and talked to my parents about the finance and warranty side of the deal. He was very friendly and always had a smile on his face. Randy had a sign up in his office that said, "No negativity allowed," and that same motto rang true for my entire experience at Sunset Ford. There was never a bad moment and I've already been recommending people to the dealership. Do yourself a favor and go check them out! Thanks again Randy!
varner,melinda
Mar 21, 2016
Howard Wood was our salesman and this was our best experience ever. We will tell everyone we know!!!!! Thanks so much Howard. I love my new truck.
F150bryan
Mar 20, 2016
Whole process was smooth and fairly quick. Enjoyed our experience. Tim was a big help and got us through everything in quick and simple manner.
Robertb079
Mar 19, 2016
My experience at Sunset Ford was by far the best experience I have had when buying a car. The staff, specifically Casey Fowler, was very helpful and wanted what was best for me. He made the process as smooth as possible and ended up driving the car home the same day within a couple hours. I would totally recommend purchasing a car from Sunset Ford and having Casey help with the process. Thank you Sunset Ford!
Jess schmidt
Mar 18, 2016
Casey was very helpful and made sure we were happy with our purchase.he also was very upfront with what we were looking for and made sure to not waste our time. He gave us a great car at a great deal. We would be glad to work with him again and tell our friends
Ford girl
Mar 18, 2016
Tim Stewart made buying my Flex super easy and fun! He made sure that I understood all of my options and that I understood how the car worked. It was a very comfortable experience. I will definitely be back for my next vehicle.
Old Ford Guy
Mar 18, 2016
My wife located a 2014 Ford FD150 XLT on Sunset's website. I scheduled a test drive online without a hitch. My salesman Jim Wagstaff was friendly, informed and a pleasure to work with. He wanted the truck buying experience to be one that would bring me back to the dealership for further purchases. I got a great deal and the experience was good.
Fordfolife
Mar 18, 2016
Just bought my second car from sunset, the staff is always friendly and very helpful. They are very fast and helpful in getting me the car I want at a price I can afford. I really like how casey made me his priority and wanted to make sure i got a deal i can afford. Definitely will always come back to buy cars.
Larry Bowers
Mar 18, 2016
We started our journey trying to find a nice F150 online and ended up at Sunset Ford Saint Louis. When we showed up we were greeted by Cory Pupillo who steered us directly toward the F150 we were looking at online. He made sure we knew our other options as well but he did NOT try to upsell us. Upon our return Tim Stewart took care of us all the way through our buying experience. Very nice and knowledgeable sales man. The final day when I was to take delivery I was majorly pressed for time. I let the guys know about it and they made sure to expedite my experience. Just Lombard from finance got us setup with our bumper to bumper life time warrantee and we could not be happier.Thank you Sunset for a very good experience. I will recommend you to all of my friends and family!
bldg270
Mar 16, 2016
Jason Zeman was my sales rep and he was great. I have some mobility issues and he made the experience very easy for me. He did a great job without hard sales pressure he was eager to please and very helpful. The entire ford team was great. Thanks again I will be back.
Jherzog
Mar 15, 2016
I recently purchased an F150 from Sunset Ford, Jason Zeman was my sales guy and he did a great job very knowledgable and followed up with me on all my questions. The sales manager Jason was great to work with and the paperwork with trade in was super easy with Jason in finance department. It was an all around great experience I would recommend them to everyone.ThanksJohn Herzog
Alowe25
Mar 14, 2016
This was our second time working with Keith and again we loved working with him. We purchased an SUV last year from Sunset Ford and thought Keith was such a great salesman that we made sure we worked with him when purchasing our new truck.
LarryB
Mar 14, 2016
Our salesman, Don Calvin was very helpful and worked hard to get us the right deal. Everyone was eager to please us. Selection was very good.
Tom
Mar 14, 2016
I recently purchased a used F-150 from Jim Wagstaff. I appreciated how the whole buying experience went. They (including Justin Lombard in financing) made everything move along very efficiently. I would recommend them if considering a new or used vehicle.
CC0415
Mar 12, 2016
Mike Geraghty was the best!! Working with Treff in Finance was also great. They couldn't have made it easier! Thank you Sunset Ford!! I'm looking forward to enjoying my Fushion for many years to come.
Bev Gal
Mar 11, 2016
Howard Wood was a pleasure to work with. He was patient and explained things to me. I have already recommended him to 2 other people. Thumbs up!!!!
timsmom
Mar 10, 2016
Tim was great at getting us exactly what we wanted. Justin Lombard was great at getting the financing done fast!! We will be back in the future!!
TomBoett
Mar 9, 2016
Larry was very friendly and easy to deal with.I called ahead of time and Larry had the truck brought up to the front parking lot and ready to test drive.
stang_guy
Mar 9, 2016
We can't be more happier with our experience on buying my wife's car at Sunset Ford. This our first ever visit here and we're extremely happy that we did. Dale's a great salesman and very professional. He really took care of us the best way that he could. We will be back.
Labrdor65
Mar 8, 2016
Sunset Ford and Keith Boerding made my experience of buying a new (to me) car awesome! Keith was extremely helpful. Was not pushy at all (as I had dealt with in the past at other dealers.) Never once did I feel pressured. He really made sure I was happy. Then we got to the finance department and Jason was just as nice as Keith. I would say an all around awesome experience!!! Thank you Sunset Ford
Missi
Mar 8, 2016
This was my first time going through the motions of buying a vehicle. Steve Lower was more than fantastic! He talked everything out with me and helped me understand what was going on. He did such great work and got me my first brand new vehicle! No pressure. No hassle. Just a great experience that I can't wait to go through again. My new 2016 Ford Escape is wonderful and his assistance made it even better!!
Judy
Mar 8, 2016
Overall, a good experience. Dan Dopuch is a very pleasant person to work with and offered no pressure at all. He let us test drive two cars and after I made my decision he went over all the features available and how to use them.
Mug & Puppy
Mar 8, 2016
Jim Wagstaff took us right in when we showed up 2 hours early for an appt with another person and made this buying experience the smoothest we have ever had. We have bought several new vehicles over the years and always went away with somewhat of a buyers remorse after all was said and done, but not this time. He walked us through everything and we felt so good about our purchased and never felt any pressure or that we were even dealing with a sales person, but more with a friend. Thank you Jim for making this new truck purchase for my husband smooth and comfortable. We would definately recommend you and your dealership to all of our friends. The drive from Illinois was worth it! Also a shout out to Jason Schrijver for making the financing part go smooth too.
DonniesF350
Mar 6, 2016
Mike Geraghty was great to work with, and I am one person that doesnt like buying cars. There was never any pressure and my new F350 I would recommend to anyone, and most of all the dealership.
C-Dog
Mar 5, 2016
Keith was a pleasure to work with. I had picked out vehicle but it wasn't working out in my favor. Keith and Treff Laplant worked diligently to get a deal done. During the process Keith explained everything in detail with warranties and such. My dad actually had a few questions and mentioned to me later that Keith answered them before he had a chance to answer which impressed him and believe me that's hard to do. We were there for 4 hours but it wasn't bad because Keith us informed of what was happening. At NO time did I feel pressured into the deal. Your dealership will be around another 100 years if your customers are continued to be treated like we were today. Oh one last thing this was my first car buying experience and it's going to be REALLY HARD for someone to top this one. Thanks Again Christian Day
Hendrix88
Mar 5, 2016
I found the car I wanted within minutes of searching. Keith boarding was very helpful and honest about the car and the warranties. I would definitely recommend sunset ford to anyone who was looking for a new or used vehicle. Thanks again!
MJF150
Mar 3, 2016
My salesperson ,Randy Ennis was fantastic. He was not pushy, he was very friendly. It was an overall very good experience. Buying a car is a big deal. He made it easy. I honestly felt like I got an incredible deal and thank God, no buyer remorse. I will be back to buy a car from Randy when this truck is paid off. I'll give you a heads up Randy Ill be looking for a 2017 convertible mustang for my retirement car. See you in 5 years. Thanks again. And a big thank you to JASON, who was a big help in financing.
Ruby red
Mar 3, 2016
Steve lower was great to work with, no pressure, just the way I like to deal, very informative. Talked to him over Internet often, always responded.
elsaeg
Mar 3, 2016
Satisfied with our experience purchasing a new Ford at Sunset. We would recommend this dealership and hope to enjoy our new Escape for many years!
Sdsmithburns
Mar 1, 2016
I went into the dealership and I was met right away by Steve Lower. I knew exactly what I was looking for, but as everyone who walks into a dealer skeptical that they would reach the level of customer service I expected. I was dreading the moment that the haggling for dollars and cents would start, and the pressure of a sale would begin. To my surprise I didn't feel the need to haggle, and I didn't feel pressured. They captured every possible incentive that I had available to me, and got me a great interst rate. They also exceeded my expectations as far as customer service no hidden fees everything was explained in detail. I truly felt that they didn't want to just sell me a truck they wanted to make me a long time customer. Sunset Ford is the real deal customer service is not a thing of the past it is very much alive at Sunset Ford.
June16jap!
Feb 29, 2016
I was very happy with the entire buying process at Sunset Ford! Great experience from the minute I walked in the door. Would definitely return for future Ford purchases.
jguellil68
Feb 29, 2016
I went to Sunset with a car in mind, and it was parked right by the building when I arrived. My salesman, Dan, was not pushy at all and was very helpful as I went through the process of buying my first car!!! I took a test drive around the area including onto the highway, and after giving me the keys he spent 15 minutes going over all of the technology in the vehicle. My second key arrived in the mail 3 days after my purchase. Thank you for the excellent experience and quality purchase. I look forward to doing business again with Sunset in the future!
Jenny
Feb 28, 2016
Casey was just as committed to finding the right car at the right price as I was! He went above and beyond, going so far as personally picking up a vehicle from Waterloo for me to test drive. When he opened the car door for me he said he had a feeling this might be the one. I happily responded that I thought so too. The entire process was easy, stress and pressure free. I most certainly will recommend Casey Fowler to anyone I know looking to purchase. I couldn't be more happy with my Mariner!
Maureen
Feb 28, 2016
I can tell you this about my experience with Jim Wagstaff and Sunset Ford: It was completely painless to purchase my new pre-owned Fusion!! Jim listened to all the needs I had and met the price I needed. Completely satisfied and will recommend him and the dealership to everyone
rchsmmns1959
Feb 28, 2016
I feel we got very good information and explanations throughout the process. Didn't hover when we needed discuss whether we would go forward. Made all possible financing options known prior to finalizing a deal. My only disappointment is that I feel my trade was undervalued. The rebate program they had helped close the gap enough to make the deal though.
MartyandSusan
Feb 27, 2016
We went to the dealership and met with salesman Tim Stewart who was very nice and answered all our questions. We test drove two different Ford Escapes and Tim went over everything about the difference in both cars. Tim was awesome to work with and was very patient with us while making our decision on the car. Tim did everything he could to get us a GREAT deal on the car. The financial service manager Jason made signing all the papers quick and easy and was great to work with as well.We are very happy with our new Ford Escape and going to Sunset Ford made it a very pleasant experience. Everyone at Sunset Ford were so nice and friendly. I would highly recommend to family and friends to go to Sunset Ford for their next car for a very pleasant, friendly experience.
Mannny666
Feb 27, 2016
again, liked this dealership I usually buy Subarus I think mostly because I had such a horrible experience trying to buy a VW beetle (VW has the WORST sales method) that I swore I would never let anyone treat me like that again. Deciding that the Subaru was no longer for me, and that the Flex was, I found the one model in town that I wanted. I called, got lots of information on the phone and no pressure. I think the price was fair and I didn't have to engage in a bunch of theatrics
Randy
Feb 26, 2016
I sent an inquiry via the internet to Sunset Ford on the purchase price for a new Ford Explorer. I received a reply back in less than half an hour. The price was considerably less than four other dealers where I had had already made inquiries. I then went to the dealership and met salesman Don Calvin who was very nice and answered all of my questions. He invited me to take a test drive, and the car was awesome. Their initial price quote was so fair, I didn't even try to get them to go lower on the auto. Don was awesome and fair to work with. Financial services manager Treff Laplant made signing all the paperwork a breeze. He also gave me a great quote on an extended service contract for the vehicle I just purchased. And if that wasn't enough, he gave me a great deal on a service contract for a 2014 Ford I had purchased for my granddaughter at another used car dealership. Don Calvin went over all the accessories on the car I bought explaining how all the high tech gadgets worked. I can not say enough good things about my experience at Sunset Ford. I am 64 years old and have bought many cars, but this was by far the most relaxing purchase I have ever made.
marquisman
Feb 26, 2016
First of all, when I walked into the pre-owned office I was somewhat anxious about what the service would be like, whether the sales people would be over-exuberant and pushy and whether I would qualify for credit. The first person I met was Perry and he is one of the nicest, most laid back people I've met. But then he introduced me to Randy and my experience with him was like sitting in my living room talking with an old friend. The car I had come to look at had been sold. Randy and Perry told me what they had that I might like and today, at 1:00pm, I drove home a car I never thought I would be able to afford. Randy explained the car, a 2006 Mercury Marquis with just 69,000 miles, from top to bottom and side to side and demonstrated each action. By the time I left the lot, I was thoroughly familiar with every aspect of the car and comfortable in my confidence that Randy inspired. The whole experience was wonderful, Randy just happened to be a highlight. I will highly recommend Sunset Ford to my friends and family. A childhood friend was with me for the whole experience and she totally agrees.
Lmac
Feb 26, 2016
Larry Burchardt helped us with our 3rd Ford from Sunset! Great experience as usual at Sunser. Service department is just as good. We'll be back!
firstford
Feb 25, 2016
With Dale it was easy to find the right car at a reasonable cost. The sales experience was straight forward, pleasant and was handled quickly.
Mike
Feb 25, 2016
Salesman was excellent. I feel like I got a great deal. I feel I was treated fairly. Overall experience was wonderful. I will tell my friends about this dealer.
Focus-Groupie
Feb 24, 2016
My final salesperson was nice and communicated well for that he get's a well deserved A! I had a hiccup with my new Ford Focus Titanium needing items serviced literally the next day. However, that is neither on the sale or dealer side. 1). Vehicle has continental tires which caused vehicle to pull left going down the highway, 2). I had mysterious goo appear on the outside of the sunroof glass. 3). The 10 speaker Sony stereo system has full rich consistent subwoofer bass but seemingly really lacks in midrange, (percussion) and treble. Having said that it's my 2nd Focus!! Oh and I did not care for the dealer sticker on my paint they should ask customers if they want that beyond dealer named license plate frames. Professional, nice, comfortable! Clean environment alone is more inviting than Sinclair, just saying...
Curt H
Feb 23, 2016
Dan Dopuch was our sales person. Dan was very helpful in assisting us with a selection of the vehicle as well as getting through the deal and the paperwork. I found his manner very professional and would recommend Dan to anyone in the market to purchase a vehicle.
DaleV
Feb 22, 2016
Dan Dopuch was our sale consultant during our visit to the Sunset Ford used car area. Dan was low key and very patient with my wife and me while we looked at different models. He and the staff provided straight forward and honest repair and pricing data that made the normally unpleasant car shopping experience into more enjoyable one. I would highly recommend Dan.Dale
glsreader
Feb 22, 2016
Thanks Howard, Larry & Jason for getting us into this amazing car! Howard gave us our tutorial on the electronics, making it informative and light, assuring us we would be able to use it! Can't wait!
samb3aux!
Feb 22, 2016
Cory was an excellent salesman, i love my new truck. The whole process was smooth and i will be back when it is time to purchase my wife a new vehicle. we will be asking for Cory as our salesman.
Amanda
Feb 22, 2016
We came to sunset to shop for a used car as we had bought our last car at this dealership. We stopped into the service department to ask Mike Wilhite if he could steer us to someone who could help us out and as always he pointed us in the perfect direction to Jim. We explained what we were looking for and he took us right to the selection of cars that fit all our wants and needs. He was also very busy the day we stopped in and even though he was juggling several customers at once (including us) we never once felt we second on his list. Jim will always make you feel like his number one priority and let's be honest you don't get that these days!! He was very patient with us and all of our questions and had a wonderful understanding and knowledge of the cars and what things work best for you as an individual customer!!!! If you need a car this look no further Jim is the person to genuinely HELP you??
suds1124
Feb 21, 2016
My wife and I purchased a vehicle earlier this week from Mr. Dan Dopuch. It could not have gone more easy or smooth. We ended up getting the very first car he showed us, and the buying process was outstanding.
PeteF - Ballwin
Feb 21, 2016
Dan Dopuch and Perry were extremely helpful with my purchase. I had the opportunity to work with both of them when finalizing my purchase and there was a seamless transition between them.
liam
Feb 20, 2016
From start to finish this was a very easy and pleasant car buying experience. We knew what we wanted and Keith fought hard for us to get a great deal even though we were upside down on our trade. We ended up with a payment where we wanted to be with a great warranty and he even got us more out of our trade to offset being upside down on value. Always was a GM person but no matter what brand I buy next, I will come see Keith first!! This is vehicle number two we have bought from him and he does not disappoint!! Treff Laplant was also an awesome Finance officer to work with. He worked with us to get the best financing option for us with an awesome rate! I highly recommend Treff as well for your financing needs.
Bill_B_1950
Feb 20, 2016
Everything was fine except for the Business Manager, who tried to make me feel like I was really stupid not to purchase some kind of extra warranty.
justmetina
Feb 19, 2016
I have bought several new cars at Sunset Ford and on Saturday I thought I'd take a stroll down the aisles to see if you had any convertibles and instantly I saw on your used car lot a 2007 Ford Mustang GT and knew it was for me. Dan Dopuch came out and was so helpful, and informative about this car. I can honestly say he's the best car salesman that I have ever had. He went way out of his way to make sure that I knew everything about this car right then and there. I would highly recommend him to anyone wanting to buy a car. Thanks, Dan
NikkD
Feb 19, 2016
Everyone was kind and very helpful. All of my questions were answered. I will definitely recommend to friends and family. Thank you to everyone who helped me.
DorothyT
Feb 16, 2016
Our experience was top notch. Tim Stewart answered all of our questions expertly in a friendly and professional manner. The purchase of our brand-new Mustang was definitely a good experience.
Aceesa
Feb 15, 2016
I have never been fond of purchasing a car. If I could purchase a car over the internet and have it delivered, I would. So it means a lot that i had a pleasant experience with Howard Wood when I purchased my 2016 Ford Escape. He was informative, never talked down to me or made me feel uncomfortable about my questions. I would purchase another car from him and refer him to everyone. I worked with Treff LaPlant for the financing. He was just a pleasant to work with. Very informative.
Steveapf
Feb 14, 2016
Thanks to salesman howard wood for making our van search a pleasant experience all around. This was our second time dealing with Howard and we would not hesitate to refer him to our friend and associates.Thanks again HowardSteve Robinson
Lucky to be Alive
Feb 14, 2016
Keith Boerding did an excellent job of finding a replacement vehicle for us. We had just experienced a very violent destructive house invasion and our car had been stolen from a locked garage and then crashed in a police pursuit. We looked on the internet and found Sunset to have the best selection of the vehicles that would suit our needs. We traveled 100 miles to check out the vehicles. He was not high pressure and gave us all the information we needed to get us back in a car. He made this part of our loss a positive experience..
Lon2013
Feb 11, 2016
I reviewed websites of seven different dealers looking for a good used truck. I made several trips to many of the Dealerships, including Sunset Ford. I didn't have to go to any more after visiting Sunset Ford. They had the truck I was looking for, at a fair price. Mike made me an offer as a trade in for the truck I was looking at. DEAL!! The financing was a breeze. I completed the application process online, and when I went to the Dealership, it was smooth sailing. Thanks to your Team this truck purchase was fantastic. I will be recommending your Dealership to my friends and family.
tom123
Feb 11, 2016
Very pleasant to deal with and got what I wanted within a couple days. They didn't have in stock what I wanted but they found what I wanted and had it shipped to them.
Brandon and Valerie
Feb 10, 2016
My wife and I were first-time car buyers looking for a used vehicle. Jim greeted us as soon as we walked in, and made us feel very welcome. He was extremely willing to work with us and help us find a vehicle that fit our needs and our budget. He even took time to drive to a different Sunset dealership and bring back a vehicle for us to test drive, and yet we never felt pressured to actually purchase the vehicle. My only complaint is that one of the financing guys kept trying to pressure us into extra warranties that we didn't want.
Johnnygeep
Feb 10, 2016
After narrowing our car search to two 2015 vehicles, the Ford Escape & the Toyota RAV4, we searched the Internet and found five or six dealers that had what we were looking for. We started at Sunset with the intention of then working our way back home as we checked the other dealers. We were met by Keith who brought over the car we were interested in, a 2015 Escape Titanium. Keith was very low pressure and answered all our questions. The car was what we wanted, the price was right and Keith guided us painlessly through the purchase. Needless to say, we avoided the drudgery of checking with multiple dealers and were glad Sunset gave us everything we wanted first thing.Jason presented us with the service contract and warranty information. He was also very friendly and knowledgeable. The whole process went smoothly and I would gladly recommend them to anyone looking for a vehicle.
cameron99
Feb 10, 2016
While shopping for my sons first car, we stopped into Sunset and met Dale. Looked at a couple cars and left my contact info with Dale and a budget we were working with. Dale stayed in touch and when something he thought was worth a look came up, he contacted us. We found my son his first car the day we went back to look at what Dale had found. No pressure from Dale, just professionalism. Thanks and we definitely recommend working with Dale.
Ajw99154
Feb 9, 2016
I am very disappointed with the service i have received at Sunset Ford. I purchased my 2012 Ford Edge from thier used department in 2014. That was the last time ive had service the way it should be at a dealership. With my Edge i purchaed a 100,000 mile bumper to bumber warrenty. Unfortunately no car is perfect so i have been in numerous times for misc services. I can tell you this place certainly does not deserve a 5 star rating. Employees in the past have acted like i was an idiot when talking to them about issues with my car. They are lazy and take their sweet xxx time. I waited 2 hours to pick up my car after beeing called to come pick it up because it was done. Not to mention while i was waiting for my vehicle, one of the employees literally ran over an old man walking across the service department driveway and was taken to the hospital. Numourous times they told me that they couldnt fix things that were wrong. Seems like because i have a warrenty making most services free of charge that they avoid everything possible. I have delt with many of the employees and technitions there and only one i can say i respect and thats Ashely Matheis. Another prime example of their xxxxxx service would be when my suspension was making a clicking noise. I was supposed to ride with a technician in my vehicle so he could get a better understanding of what was happing. Well they paged him 4 times over a 45 min span and searched the building for him to find him no where. It was a joke. Once again this place is terrible and does not deserve 5 stars. Go do your business some place else.
Happy customers Rick and Denise
Feb 9, 2016
We we're so happy to see such a large variety of trucks on your lot. We talked to a Randy in sales and he was so helpful in finding us the truck we wanted. Many times we would go to a dealership and feel so pressured but we did not feel that way here at sunset Ford on Lindbergh . Randy took the time to go over things in the car so we would basically know a few of the things right off the bat. With all the electronics they have now on these trucks he told us to feel free to call him or come back in with any questions we would get. I would highly recommend sunset Ford and Randy Ennis as your salesperson for a good experience and someone fair and easy to talk to and very knowledgeable. The person in finance where we got our extended warranty was also very helpful. He did not make us feel pressured and we were very happy with what they had to offer. All in all our experience was wonderful. Sincerely Rick and Denise
RyanAyers83083
Feb 9, 2016
My wife and I are expecting our first child and we needed a car with more room. Keith was honest, respectful, and a pleasure to work with. He also made sure that we were able to get the most for our trade in. I will go back to Sunset in the future because of Keith. I would also recommend Keith to any of my family and friends. Couldn't be happier with my purchase.
My2presidents
Feb 8, 2016
I was apprehensive about buying my daughter a car without my husbands help, however Dan made me feel at ease. I actually enjoyed the process with Dan leading the way. I will definitely be back to talk to Dan and I have already told numerous friends the great experience that I received from Dan. I left Sunset Ford with a great car for my daughter and I felt empowered as a woman that I could negotiate and get a great deal on a car. Thanks Dan for your help!
Laura b
Feb 8, 2016
I walked in after visiting many other dealerships, tired of getting the "run around" and hoping to finally find the car I'd been looking for. To my suprise, Dale did just that. He was very honest and upfront with me, even after a couple miscommunications, he made things right. He kept me up to date on the vehicle I was interested in, and when it came time to buy, he made sure I understood what was going on. I appreciate his genuine demeanor and would send anyone to buy from him in the future!
doetz
Feb 8, 2016
Jim W was very professional & courteous no pressure I purchased the vehicle will go back again & will recommend Jim W. I am 82 years young so have purchased many vehicles Kudos to Jim W
Soldier4Christ
Feb 6, 2016
My wife and I just had our first child and we were in search of a great car at an affordable price. When we stopped in at Sunset Ford I remember thinking ok here we go with the pushy salesmen, but it was total opposite. Sunset Ford gave me time to look at their cars and not be hounded by a million people. When I was ready, I found Dale (awesome guy by the way) and he got me setup with a test drive. If you are looking for used or new car I recommend you check these guys out. Everyone is super nice and the furthest thing from pushy.
Peggy
Feb 3, 2016
Braden was very informative about the Focus. He did not try to pressure me into buying more car than I could afford, or to buy right then. When I brought the car back in to be cleaned Braden was right there making sure I was happy with the car and seeing if I had any questions. Jason in financing was great to work with.
Ford Escape
Feb 3, 2016
Braden did a great job. He was never pushy with the sale and always available to answer all of our questions. Over all Great Experience.
Escape
Feb 2, 2016
This is the 5th vehicle I purchased from Sunset Ford. Once again, Dale Noakes and Jim Wagstaff have shown me why I keep coming back here. They are always friendly and know their cars. Originally I just stopped by to shop inventory but drove away a couple of hours later in a great used crossover.
musicman
Jan 29, 2016
ALTHOUGH KEITH BOARDING WAS OUR ORIGINAL SALESPERSON, DALE HELPED OUT AND ANSWERED ALL OF OUR QUESTIONS AND TOOK US ON THE TEST DRIVE ALONG WITH HELPING US WITH THE LOAN APPROVAL PROCESS. HE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL AND MADE US FEEL VERY COMFORTABLE AT ALL TIMES.
10 years newer
Jan 28, 2016
This was my first purchase from Sunset Ford. Their online information was very helpful and Braden Bolerjack made it a completely stress-free experience! Would absolutely recommend the team at Sunset Ford and Braden! Thanks to Braden, Perry and Justin!
Diana
Jan 28, 2016
Absolutely great experience working with the Sunset Team. As always, excellent customer service and made the purchasing of a new car quick and seamless. They were great with my 5 year old (which always helps). Recommend to anyone looking for a quality car, with a family friendly atmosphere.
usedcarbuyer
Jan 26, 2016
This is the FOURTH car that I have purchased from Keith and he is always awesome to work with! He is friendly, easy to talk to and gives his honest opinion-- which is helpful in selecting the right car.
PhilM
Jan 26, 2016
Keith makes it very easy. All questions answered and any issues quickly resolved. Very honest and open conversation regarding all of the vehicles I was interested in.
Reily
Jan 26, 2016
Saw a used Focus ST on the lot. Stopped by, talked to Mike and took a test drive. I'm EXTREMELY busy this time of year and Mike was able to work with me via email etc. to work a great deal. Had a couple small issues after the purchase that Mike remedied quickly. This is the second vehicle I've purchased from Sunset and I've always had a positive experience. I also spoke with Braden about a new Focus but it was out of my budget. He and John helped me with an issue when Mike wasn't there. I highly recommend them as well. Overall a great experience.
Mike
Jan 26, 2016
Saw a used Focus ST on the lot. Stopped by, talked to Mike and took a test drive. I'm EXTREMELY busy this time of year and Mike was able to work with me via email etc. to work a great deal. Had a couple small issues after the purchase that Mike remedied quickly. This is the second vehicle I've purchased from Sunset and I've always had a positive experience. I also spoke with Braden about a new Focus but it was out of my budget. He and John helped me with an issue when Mike wasn't there. I highly recommend them as well. Overall a great experience.
Linda Baldwin
Jan 25, 2016
I have not purchased a car in 15 years ! Traded my Taurus for a Fusion. I LOVE IT.Cory Pupillo was the best and made the purchase easy for me and worked very well with me.Jason Schrijver, in finance, was awesome. I appreciate his guidance and friendly personality!VERY HAPPY !!!
cigars 4 all
Jan 25, 2016
I've bought 3 new cars at Sunset, this was the first used purchase, and I received the same great service I have always received. I appreciate the zero pressure sales approach and Dan Dopuch did a great job of filling me in on all the changes in vehicles since I bought the last one in 2008. I recommend Sunset to everyone that mentions they are looking for a car.
TruckinTony
Jan 25, 2016
I bought a used Truck from Sunset, and the entire Sunset Ford Team was a pleasure to work with from start to finish. Dale was able to answer all my questions professionally and quickly. Occasionally Dale was unable to answer my question directly, but he always found the answer and got back to me in a timely manor. When I decided to come in and test drive the truck Dale was able to get it from the Waterloo location the same day! The Sales manager handled the paperwork smoothly and I was able to drive away that day. I would highly recommend buying a used car or truck from Sunset Ford!
toyo2009
Jan 23, 2016
Dale had all the right answers to the car and price I was looking for. The test drive was smooth and relaxing and we were able to settle on a price that made us both happy. I would gladly return to see Dale in the future.
adsalata
Jan 23, 2016
Saw a vehicle online. So, I stopped in to take a Test Drive. Mike was friendly and pleasant. Talked to me about the vehicle and got the keys so I could take it for a spin. After getting in the car, I fell in love. He and the team were able to work with my concerns, address them and get my wife and I and awesome deal on a Used Ford Taurus. They even went above and beyond taking my Trade-in. Then the finance team was able to expedite our paperwork as we needed to pick up our daughter from her bus stop. I am very pleased with the Full Service we received Jan 4.Thank You
J Lohman
Jan 22, 2016
We worked with Braden to buy a 2015 Focus. Everyone we worked with was professional and courteous. We love our new car. The transaction process was pretty quick and easy!
first time Ford buyer
Jan 20, 2016
We worked with Dale Noakes to purchase a Ford Escape 2013 for my daughter -he was professional, easy to work with and knowledgeable! We will return!
kbridgmon
Jan 19, 2016
I've been involved in several car purchases the past few years and can honestly say I won't be going anywhere else in the future. Dale, Treff and Sunset Ford were able to make the process easy, they let me tell them what I was interested in and never pushed me to make a decision. This impressed me being a young women I expected to be treated differently than a male they were the complete opposite of that stereotype. Any question that I had Dale could answer or if he didn't know for sure he jumped at the first opportunity to get it answered.
John
Jan 18, 2016
Each time I deal with the salesman, KiethBoerding it is a pleasure. He is always honest, knowledgable and curtious. He makes buying a used car easy and worry free. Plus now with their free lifetime warranty on the motor and drivetrain, it's a win win situation.
Deeford
Jan 18, 2016
Ashley Matheis was very helpful and professional, explaining exactly what was done to address my issue. She is a definite asset to Sunset Ford, and I would be happy to work with her in the future.
Mommyof3angels
Jan 17, 2016
Sunset Ford was excellent this was the easiest car purchase we have ever made! Dan our sales rep was very kind and welcoming from the beginning and never pressured us for the sale. He was able to get us exactly what we wanted and we came to an agreement very quickly on a great price. Dan then handed us off to Treff for the financing and he was incredible as well. Treff got us the best possible interest rate and was so very nice to work with. We will defiantly be returning to Sunset ford whenever the time comes to purchase a vehicle again! Thanks again Dan it was a pleasure doing business with you!
BJ
Jan 16, 2016
I found myself needing to trade in two cars after my husband died and purchase one that would meet my needs. Larry Burchardt made this a simple process and was wonderfully helpful, to say nothing of being profoundly fair. He walked me through everything I would need to do, recognizing that I was in a tough spot in my life. No pressure, just really good information and encouragement to keep asking all the questions I asked! Jason Schrijver kept the financing simple and understandable. I love my Escape and feel like I was treated with respect through the whole process.
Rob & Sandy
Jan 16, 2016
Keith made the wife and I feel very comfortable right from the get go.We expressed which vehicle we were interested in and our approximate budget.No B.S., right to the point....did not waste our time or try to "oversell" us.Very easy to work with and very knowledgeable.
Aunt K
Jan 14, 2016
I recently visited Sunset Ford to help my nephew with his first vehicle purchase. Dale was friendly and helpful. He didn't use high pressure tactics. Buying a car can be stressful for anyone, especially someone who is doing it for the first time, but Dale made the experience pleasant. Thank you Dale for being kind, patient and genuine. You made a great impression on my nephew and I am sure he will look back on his first car buying experience with a smile.
Kim123
Jan 14, 2016
I had a great experience at Sunset Ford. Mike G. helped me find a Ford Escape that was in very good condition at a fair price. Sunset Ford stood out from other dealerships because, throughout the whole process, I never felt pressured into buying the vehicle. For instance, after I took the Escape for a test drive, Mike G. asked me "What's the next step?" instead of trying to rush me into a purchase. The low pressure environment made all the difference for me. I would definitely recommend Sunset Ford to others looking for a good car and a good car-buying experience.
Searay29
Jan 13, 2016
I purchased a 2014 Ford Explorer today and Dan made the entire experience very easy. When I met him I told him what I was looking for and he got to work finding what I needed. I drove off with exactly the type of vehicle I was looking for. I highly recommend him to anyone in the market for a new or used car.
JordanG
Jan 13, 2016
I dealt with Jim W. I never physically saw the car prior to having bought it and having it shipped to me, but was as described. It was priced very well and the transaction went well. Would recommend this dealer.
JamesW
Jan 13, 2016
I just have to say that Dale and the people at sunset made my first car buying experience easier and more enjoyable than I ever would have imagined or could have hoped. Dale was extremely helpful and very accommodating in allowing me to look at the car I got and take it on a couple test drives. He was honest and made sure I knew where I stood as far as my chances of getting the car were being a first time buyer. I also want to thank Treff Laplant for being extremely helpful with financing and walking me through everything. He was friendly and very thorough. I highly recommend that if you are looking for a new car or used car you come to sunset because these guys are great, and definitely look out for Dale Noakes and Treff Laplant because they'll look out for you. Thanks guys!
Flo Ryan
Jan 13, 2016
We had a terrific experience with Tim at Sunset Ford.Everything went smoothly with no hassle or pressure.Our new car is just what we wanted.Thank you, Tim!
escape13
Jan 12, 2016
I worked with Dan & Jim to upgrade my vehicle after 5 years and 250,000+ miles on my commuter car. I was indecisive and needed to make a good decision. They were extremely patient while I worked through my purchase choice over a few weeks and didn't pressure me. I ended up with just what I wanted. I appreciated their expertise and patience while I made my decision. Jason also worked through the financing options with me as well as several warranty options until I got the best fit for my situation. Really good buying experience!
Trapper
Jan 12, 2016
Had a great experience here. Asked one time for the best price I could purchase the vehicle we were interested in and received a fair price. Felt that things were done professionally and quickly. Salesman was prompt with answering questions with little having inquiry with a manager or others. Felt good about the experience. Only negative was cleanliness of the exterior. Small black spots, seems like tar, are everywhere on the white vehicle we purchased. Hoping they will come off when weather allows me to hand wash the vehicle.
aasher
Jan 12, 2016
Wonderful buying experience! Sunset was the only place where I felt like my friends were helping me pick out a car.Great selection, but when they didn't have the exact, 100% match of a mustang I was looking for, they took the time to help me find it - other dealers just tried push one they had in stock on the lot. Tim and Larry even stayed late a couple times because I needed to stop by on my way home from work. Attention to detail and customer service is top notch! They'll take care of you Aaron
Electrician
Jan 11, 2016
Sunset and my salesman Jim were very good to deal with. The truck was priced right and in good condition as advertised. It took a little longer than I expected to do the delivery paperwork, probably due to volume. Good overall experience.
NewF150
Jan 11, 2016
I worked with Braden at Sunset and he was great to work with. He was very communicative and attentive. He was not pushy at all. He even helped me load the hard top of my Jeep into a Sunset Ford service truck days after the deal. I could not have asked for more.
diva63
Jan 9, 2016
will come again fast,not pushy, and will surely work with u try it youll love it! buy now bring in the new year thanks
Rick Allgeyer
Jan 7, 2016
Our salespeson, Dan Dopuch, was very helpful and courteous. He was very responsive to all of my concerns and dealt with any questions that I had. The offices and the whole dealership was very neat an welcoming. And everything was handled very efficiently.Also, Jason Schrijver was very knowledgeable and courteous.Rick and Pat Allgeyer
startrek68
Jan 6, 2016
I have been going to Sunset Ford for many years now and I am always pleased with the quality of service and the people who represent Sunset Ford.
nrech314
Jan 6, 2016
I wasn't planning on buying a new car but due to some tough luck, I was back looking at new cars. The whole buying experience was a delight, no hassle, no pushing for add-ons, etc. Braden Bolerjack was my salesman, he took excellent care of me and worked with me as I had to wait a couple days to get my finances in order for the purchase. I would definitely send anyone I know to Sunset Ford and highly recommend seeking out Braden to help with your car purchase.
Escapeabby16
Jan 5, 2016
I am very pleased with my experience buying a new car at Sunset Ford. Corey Pupillo was so nice and knowledgeable in helping me and my husband select a car. He went out in the pouring rain to bring in several cars to the garage for us to test drive! He was very understanding in how nervous I was to buy a new car. Also, Treff LaPlant was very nice and helpful in getting me a better deal for fiinancing my car. I would recommend friends and family to Sunset Ford to buy a car or truck!!! I love my new car!!!!! I spoke with Lawrence Kernan the week before I bought the car, (he was very busy on 12-26-15), so Corey helped us out!!
bickrachel
Jan 4, 2016
Dale Noakes worked with my mother and I today when we were looking at used trucks. He answered all our questions clearly and made us feel great with the sale terms on our final purchase. If you are a woman looking to purchase a new car, look no further! Dale is patient, knowledgable, and very courteous!Thank you, Dale!
nickt8100
Jan 4, 2016
The truck buying experience was a breeze. They were honest with the options and trim levels. There was no pressure for add-ons. This is the second vehicle purchase this year with Braden and Sunset Ford. Thank you for the great buying experience Braden Bolerjack!
jillcg
Jan 3, 2016
Buying a car doesn't have to be a bad experience....just call Dale! When we recently needed to buy a car quickly, we didn't go anywhere but Sunset Ford because we knew Dale would take care of us and make it easy. He even came in on his vacation to help us, which we were very thankful for. Their prices were fair and the car was in great shape. Our experience with Sunset Ford will keep us coming back! Thanks.
teason45
Dec 31, 2015
Jim helped my dad and myself with the Ford Fusion that we ended up purchasing he was very helpful through the whole process. Jason was also very helpful getting the financing were we needed it to be so it worked for us. Overall it was a great experience will definitely recommend to my friends and family.
mjb0320
Dec 31, 2015
I am looking to upgrade my vehicle right now. When I spoke with Casey, he was truthful and professional! He made me feel comfortable and I am looking forward to working with him in the future.
Fordfolife
Dec 31, 2015
First time ever buying a car, Casey was helpful in walking me through making a purchase. Very friendly, took his time getting me a great deal and never seemed like he was trying to sell the car an move on to another customer. Answered all my questions, and overall was a good first car buying experience I'd recommend sunset to anyone.
jpl7vc
Dec 31, 2015
Went in to explore some options for a new vehicle. I was greeted by Casey who was very helpful in narrowing down my decision. Couldn't be happier with my new Focus and the customer service provided by Casey and Sunset Ford. Will recommend to others!!
F150driver
Dec 31, 2015
Fast and easy. Second vehicle that I ve bought from sunset. I will definitely visit the lot when I'm buying another car or truck
SKB
Dec 29, 2015
We truly believe that Sunset Ford appreciates our business, and we put this dealership at the top of the list when searching for a vehicle. Their customer treatment is top-of-the-line! We also can count on Keith B. to have our best interest in mind during our search. Since 1997, we don't close the deal until we visit Sunset.
kevin123
Dec 28, 2015
I just bought a used Ford F-150 Raptor from Dan. He was great to work with. He is very knowledgeable and friendly. He did not engage in high pressure negotiations. I found the entire experience very satisfactory. I will be back when I am ready for another vehicle.
Dave & Bea
Dec 27, 2015
We had been looking at a few different cars and visited a couple of dealerships before going to Sunset Ford. Keith and the team made us feel very comfortable from the moment we walked in. This is the first time we've purchased a car where we didn't have a sick feeling in our stomach! Keith was very nice, informative and he didn't pressure us in the slightest. Once we got over to the finance side, Treff took his time to explain the different financing options and warranty packages available. He was very open about which packages he felt were worth our consideration and which ones would be waste of our money. We felt like he really was concerned with our best interest. Once again, this is the first time in our car buying history where we didn't feel like we were getting wool pulled over our eyes. Thank you for a great experience. We will definitely recommend to our friends/family. We're glad we didn't "close the deal 'till Sunset!" :)
Colleen
Dec 26, 2015
working with Mike was a pleasant experience, no pressure just straight out friendly. We not only bought 1 car went back a week later a bought another, was so at ease with Mike ask for him again.
rparmentaratgmail.com
Dec 26, 2015
Enjoyed making friends with Mike. Nobody has time for the high pressure guy that rushes you into a purchase. Mike was helpful and gave me the information I needed to make the purchase I felt was right for me. Mike is a guy who will go out of his way to help you buying your used car. Robert Parmentar
New Escape
Dec 25, 2015
Braden made the car buying experience very easy. The new Escape is beautiful. It has been a long time since I have enjoyed driving a car as much.Thank you.
Very happy123
Dec 23, 2015
You buy a new car and have 500 miles on it and your headlights have condensation in them and they say it's normal? None of my other cars have condensation in it and there are 10 years old?
lorrilee
Dec 22, 2015
I work in home care, so I racked up 180,000 miles on my last vehicle and it was finally time for an upgrade. Vehicle shopping at Sunset Ford was a great experience. Everyone was friendly and helpful without being pushy. I love my new 2014 Ford Escape! Keep up the great work!
Rjp1d4
Dec 22, 2015
Had a Focus and needed something bigger. Jim worked hard to find the right vehicle for me. Love my 2013 Ford Escape! Thanks so much!
gmoss
Dec 21, 2015
very positive, friendly and easy going not pushy, would do business with again,my sales person Randy Ennis made the experience very comfortable and easy
LelaM
Dec 21, 2015
I can't enough good about Sunset Ford! The professionalism and courtesy I received from the moment I arrived was greatly appreciated. There weren't extended sales pitches, or keeping me waiting around for hours to get things accomplished. Ford and this dealership in particular remain to be my first choice when shopping for a vehicle. I highly recommend to everyone!
rey7576
Dec 20, 2015
Larry Burchardt is a fantastic salesman. We have bought our last 3 cars from him. He has always got us the greatest deal. We have never walked away unhappy. It has been our pleasure to continue to do business with Sunset Ford.
Meyer John 953
Dec 19, 2015
Very good experience the sales man was Awesome Very helpfull in every way I would recommend Sun Set to family and friends and every one
Menke, William4297
Dec 18, 2015
Looking to buy a company car to replace a luxury gas hog was a challenge until Cory introduced me to the Ford Explorer Limited. Better Gas mileage? Check, Heated and cooled front seating? Check? Split HVAC controls plus rear Passenger control? Check! Fold and stow seating, front and rear cameras and distance sensing for parking and vehicle blind spots. Check, check, and double check and more. Cory knew the vehicle features that exceeded what I was expecting on the Ford Explorer. A salesman that let the vehicle sell itself. Nice concept to demonstrate all of the hands free amenities and setting menus to climate controls and entertainment choices. Voice Activated /Hands free sync was simple to take control of communication ,navigation and Climate control.Simple but sophisticated. Thank you Cory for reintroducing me to Ford!
JimO6621
Dec 18, 2015
Dealing with Mike Getaghty was a nice change of pace. Very casual, low-key, no pressure approach to the entire car buying process. I would recommend Mike and Sunset Ford to anyone.
Mrsmeyer
Dec 18, 2015
We live in St. Peters and had a deposit on a car at another dealer close to this one. We stopped by just to squash my curiosity of driving an Escape while the other dealer cleaned up the other car. Randy applied no pressure and was very willing to work with us on making a deal. He sure did make a deal. We bought the Escape. He is great to work with!
Karla Lindhorst
Dec 18, 2015
Dale really made my car buying experience a good one! Anything I was concerned about was dealt with in a very timely fashion. I will recommend him to any of my friends looking to buy a car. Thanks Dale for all you did for me today, your the best!
Kari
Dec 18, 2015
Dale Noakes showed excellent service, and is a wonderful representative of Ford's commitment to excellent service. He showed wonderful commitment to Fords customer service values while also maintaining a wonderful level of personability. Both myself and my family will be looking to visit Ford again to purchase because of Dale's exceptional customer service and knowledge of the products he sells!
Al
Dec 17, 2015
I finally got a buying experience I wanted. I knew this was going to be a better experience than I have had before when my salesman asked me what I was looking for and I told him "I don't know yet, I'll find you when I know" and he left me to wander on my own. I don't need a salesman in my ear when I have the internet in my pocket. That's how it went; I found the car I wanted, got back with him and bought a car. Yeah there was a little back and forth on some numbers but in the end I left with the car I wanted, and a deal I can defiantly live with. Over all fairly simple. It went better than I expected considering I started out working with someone from the internet sales team on a different vehicle and they were completely unresponsive to any correspondence at all. If your thinking about shopping at Sunset Ford, do yourself a favor and just go there.
Sallyb1685
Dec 17, 2015
Jim Wagstaff was friendly, polite and not overly aggressive. Very pleasant to work with, no games. Ended up with just the right vehicle for me, and the lifetime power train warranty on used vehicles can't be beat! Would definitely recommend!
Donnajo
Dec 17, 2015
Generally, I'm not one who enjoys the process of car shopping. But the folks at Sunset Ford, in particular Braden Bolerjack, guided me through the process and turned it into a good experience for me. They worked it out so that I got the car that I wanted AND in the color that I wanted. And after the sale was complete, Braden patiently educated me on all of the technology. We were on our way to a different dealership when we passed Sunset. We decided to turn around and "just see what they have." I'm sure glad we did!! Thanks, Braden and everyone at Sunset!
fordguy1214
Dec 15, 2015
Howard was very professional and complete in explaining every thing about the new vehicle including the various functions on the dash board.We left with a very good understanding of everything the car had to offer
AECDesigns
Dec 15, 2015
I recently purchased a 2015 Focus from Sunset Ford - the third Focus in 11 years! I keep coming back to Sunset Ford because of the location, reliability and prices. I feel like I've been treated fairly all three times and Tim was no exception! Since we were there past closing, wrapping up paperwork, he took the time to make sure all the signage came off the windows and such since the service department was gone for the day. Justin was able to finish completion of the loan paperwork I started with my credit union and got me on my way that night! I always tell people to give Sunset Ford a try when shopping.
Karen
Dec 15, 2015
Excellent customer service. Answered all my questions. Cory went above and beyond with fitting our needs of what we wanted. He explained the features,encouraged any questions! He is a great asset to your team! Thank you!
Very happy123
Dec 15, 2015
They had a very large selection of cars to choose from. Braden the sales consultant was very knowledgeable on the car I was interested in. He didn't make me feel like I was being pushed into something I didn't want. I will definitely be going back there.
escapeforlife
Dec 13, 2015
I have bought several vehicles from Keith at Sunset Ford...I can always trust he will treat me with respect and give me a great deal.
Markeebo
Dec 13, 2015
Sales staff was terrific. Can't say enough good about how well I was treated. I have never enjoyed car shopping. This was a really a pleasant experience.
BoxieBrown
Dec 12, 2015
I was in Sunset Ford to look at a new Mustang. I dealt with Casey Fowler and he was hands down the best salesman I have ever dealt with in a dealership. The car I wanted wasn't on the lot so he was able to order one for a price I definitely couldn't argue with. As a bonus I had Brett in service put a spoiler on the car for me and Treff handled the finance. Everyone in sunset I dealt with was awesome and all worked like a well oiled machine. I recommend going to sunset ford and seeing Casey fowler in sales, for maintenance and service see Brett Mathis, and when you are ready to lock on a deal Treff is the guy to see.
George & Linda
Dec 11, 2015
Sunset Ford has been there for us for the last ten years, and we expect to continue this relationship for many, many more years. Braden was a pleasure to work with, before and after the sale. He was attentive to our wants, even when we didn't know what we wanted! Thanks, Braden, for taking care of us. You are the best.
AimeeLH
Dec 10, 2015
Braden and all the staff was very helpful and made my experience great! I definitely would recommend them to anyone of my friends or family. Thank you so much for making buying my car very easy and pain free!
Eterry7972
Dec 10, 2015
Braden was helping us around from the beginning.After test driving a few cars we have decided on the FORD ESCORT TITANIUM.Braden was extremely helpful throughout the whole process. We were very satisfied with him and couldn't be any happier with our decision by buying a car at Sunset Ford!
DodgeDriver016
Dec 10, 2015
After vigorous hours, days, and months of traveling to dealerships to find the perfect balance of knowledgeable employees, great values and great vehicles, my search was over. I arrived in seek of a 2009 charger seen on their website, and was fortunate enough to work with Mike Gheraghty. As a salesman, he made me feel welcome and comfortable with purchasing a vehicle. Once his job was done, I worked with their wonderful finance department that found a needle in the haystack loan that made us happy customers.Jason Shrijver made us feel like family from the moment we met him. All in all, I came looking for a 2009 charger and I drove off the lot in a 2011 dodge charger. Best Christmas present ever.
Nissangurl95
Dec 9, 2015
Took my daughter to the pre owned lot at Sunset Ford and that is where we met Keith. He asked us the right questions to get us to the right vehicle. My daughter fell in love with the Nissan and it was just perfect for her. This is her first vehicle that she has purchased on her own and she is very happy. Thank you Keith for exceeding my expectations!
Jack
Dec 8, 2015
Purchase was made vey easy and everyone helpful. The front cover under the front end tore lose/lovers came out. I saw Perry Web about the issue and I was taken care of immediately without a hitch. Service Department and mechanic were great.Satisfied Customer: Jack
Satisfied Cutomer, Marty
Dec 7, 2015
I was treated with complete respect. Along with the other employees in the service department, Ashley was very professional, knowledgeable, helpful, and friendly. I been dealing with another local Ford dealership for over 15 years and never experienced the professionalism that I have at Sunset Ford. I highly recommend Sunset Ford.
offtosunset
Dec 7, 2015
Dan was very professional and answered all of our questions. He did not give us the hard sell that you would normally expect from a used car salesman and made the transaction easy. Looking forward to enjoying our new truck.
Presley
Dec 7, 2015
This was by far the best sales interaction experience I've ever had. Steve's expertise in the product, finance and salesmanship will have me coming back for my next car and referring my friends. He listened to my needs and found the perfect vehicle and finance options for me. I can't speak highly enough about my experience with Steve.
Sgb353
Dec 6, 2015
Cory was great and very knowledgable. I didn't feel pressured and the process went smoothly. I'm very happy with my 2016 ford fusion!
Maggid
Dec 4, 2015
I found my "dream car" on the internet - Perfect in Every Way . . . It was listed at such a terrific price, I called to confirm it was still available - That Call was my introduction to Randy Ennis - I want you to know - Everything about this transaction sailed along PERFECTLY. Mr. Ennis understood what I was looking for - and made it happen - in the most comfortable manner - as if I was home with family or great friends. Justin Lombard was the gentleman who took care of all the financial details , , , Color Me HAPPY.I Highly Recommend Mr. Randy Ennis - (and encourage you to visit with Mr. Lombard in finances)Georgy Rock
krystal
Dec 3, 2015
We bought a Ford explorer, they made the process easy and painless. We were able to do everything that night. Thank you Randy Ennis and Justin Lombard for doing a great job!
TruckerBill
Dec 2, 2015
Found an excellent 2013 F-150 at Sunset after looking for over 2 months throughout the St Louis area & internet. Salesman Keith Boerding casually showed us all the available used trucks and let us take our time making a decision.
John
Dec 2, 2015
I recently purchased a 2015 F-150 truck from Sunset. I ordered a truck to be built for me. Cory was very helpful helping me get through the process of getting exactly what I wanted and putting together the packages to get a better value. I am extremely pleased with my purchase!
Mecee
Nov 30, 2015
We came to just look around and hoped that our salesman Cory won't see us but he did. He has been great and always in our favor. I've not been disappointed with his service not once. If I was disappointed with the product he was right there to offer me something more suitable for me. He made every transaction smooth and he listened to us.
redwine03
Nov 30, 2015
Corey was extremely helpful in helping us decide what vehicle was best for us. We were also impressed by his vehicle and competition knowledge. Thanks once again, Corey. And thanks Sunset Ford.
tomw
Nov 29, 2015
We needed a car quickly, saw it on the website, called to verify it was still there. Visited the dealership, liked the car. Had to wait a few days to get the insurance settlement - no problem. Happy with the car.Thanks Jim!
Schramallama
Nov 29, 2015
Everyone was great to work with. The salesman Braden had to go out of state to get it, but he got the exact truck we wanted and we couldn't be happier. Treff in finance made the awful part of buying a car easy.
Doxa21
Nov 29, 2015
Randy was so kind and patient with all of our questions, and very informative too. Great place to purchase a vehicle with even better staff!
kmerker822
Nov 28, 2015
Bought a 2015 F-150 from Sunset Ford and the Salesman, Howard Wood, did an excellent job touching all the bases with me. I absolutely love the truck!
Jane
Nov 28, 2015
My husband and I love this Dealership. Offer lifetime power train warrentee. Great staff, salesman Cory pupillo. Our financial manager Justin went above and beyond to close on our truck deal. We appreciate the professional friendly atmosphere. We will definitely conduct future service and business here again. We are also very happy with our new truck black Friday deal. :)
Kruse314
Nov 28, 2015
Keith was a pleasure to work with this am on the purchase of an F-150 from the Sunset Used Car Department. Being the day after Black Friday I was expecting it to be a Hectic experience but everyone at Sunset Ford was amazing to deal with, not rushed at all and was in and out in no time. Excellent Customer Service from Sales to Finance (Justin) and the management team(Pete). I traveled in from Denver, CO to buy another truck from them since the service and vehicles have been so good. Upgraded the 2005 King Ranch with 204k miles to a 2011 King Ranch, I am sold on these guys for life. Thank you for the Hassle Free Service Sunset Team.
xx Wick
Nov 28, 2015
Mile was great; no pressure. Made me feel very relaxed.Very personable and likeable.I will look at car options at Sunset Fort before any other dealer going forward.
Wildcat2332
Nov 27, 2015
My wife and I recently purchased a vehicle from Sunset and Salesman Mike Geraghty. When looking at vehicles Mike provided us all the information we asked for and more, all in a low pressure environment. I would recommend Mike to anyone who is looking for a new or used vehicle and a great buying experience!!
Chrissie15
Nov 27, 2015
Corey was very helpful. He listened and understood what I was looking for and provided excellent service and got he me car I wanted for a great price
arod8186
Nov 27, 2015
Sent email asking for car availability, received a call in minutes, they called and left a voice mail before their advertised open time. By the time I arrived the car was right in front ready for the test drive. Salesman was very friendly, no pressure, gave me th key and asked if I had questions and test drove home, they did not have an issue with that. They also gave me over blue book value for my trade in.they had the best price/mileage/options found on cargurus.com.
Goettelman2013
Nov 27, 2015
Sunset ford had very good customer service. Braeden was very attentive of our needs and putting me a car that was a good fit. They worked with my payment and got it where we needed.
dythompson
Nov 24, 2015
We had a great experience at Sunset Ford. Randy Ennis, our sales person and Justin in the finance department made the whole buying experience easy and quick. We found the right pre-owned vehicle for us and finished the entire process in one day. We would definitely recommend Sunset Ford to anyone and we will be back the next time we're looking for a vehicle.
Mark
Nov 24, 2015
I wanted to take advantage of the black Friday sales events going on around town. I stopped at Sunset Ford on Sunday to look at their stock of a particular model that I was interested in. I found a vehicle that I really liked and discounts and rebates were available off the manufacturer"s suggested retail price. I further noticed on-line that additional black Friday discounts were available. I arrived at the dealership early Monday morning and was greeted by salesman Cory Pupillo. When Cory confirmed that all the discounts and rebates were available, I was elated. In the past, I have found that other dealerships have not always had what was advertised. Long story short, within two hours I drove away with my new car.Cory was extremely helpful throughout the process. He was knowledgeable about the product and answered all my questions. I would strongly recommend Cory Pupillo to anyone interested in buying a new car.
Ruth
Nov 24, 2015
Dan was an excellent resource for us. He found a car we would never have dreamed we would be able to purchase. He explained everything very clearly, especially the audio resources to Andy who has been teaching me.
JSpencer
Nov 24, 2015
Everyone very helpful and friendly. Donna with Internet service quickly answered all my questions and Larry worked with Jason to get the deal I was looking for. Larry also set up my phone and everything in my new truck.
konablueST
Nov 23, 2015
I purchased my 2016 Kona Blue Focus ST, from this dealership after some searching and some time not well spent at another area Ford Dealer. I ended up calling to see if they still had this car on the lot and the Salesmen Braden was very helpful on the phone and had the car waiting for me to test drive upon arriving at the dealership. Everything was very smooth and Braden made making the transition into my new car a swift, enjoyable process. Definitely would recommend the dealership and also Braden to anyone who is thinking about buying a new Ford. Also impressed with the amount of sporty/performance cars on the lot as well.
Escape2015
Nov 21, 2015
Sunset Ford and Steve Lower were wonderful. I have bought a lot of cars and never have I had a company works so hard to get me what I wanted. I was asking for almost the impossible (I knew that) and yet they were able to put it together for us. It was a pleasure doing business with everybody involved including one of the owners. Who not only answered my email but made a special effort to come out and me us while we were there. Thanks to all of you. Pat and Linda F
FordFan
Nov 21, 2015
We did most of our shopping online. We then contacted Sunset Ford about a vehicle that we were interested in. After contacting them we were able to make the deal. Once we were at the dealership everything went very smooth. I'm really enjoying my new vehicle. Thank you Jim and Sunset Ford!
acschnable
Nov 20, 2015
Keith was not pushy at all and met our requests for what we were looking for and kept us within our budget. Very satisfied. Thanks!
vancleavep51
Nov 19, 2015
The only reason I went to Sunset Ford was because of the way my daughter was treated, her salesman was Alex Choucri. Her experience was so great we decided to give it a try. We had been talking about buying a new car for a year but could never agree on with make or model. After talking to Alex and test driving an Explorer we were sold, I should say I was sold. My husband was not quite there. Alex talked about the value and he won Phil over. We are now the proud owners of a 2016 Ford Explorer.Thank you for the best experience in buying a car. But also thank you for treating our daughter with respect when she came in.
erinbug18
Nov 16, 2015
This was my first time buying a car from a dealership, and it is because I hate working with greasy used car salesman. Sunset Ford was, however, an easy, low stress experience. I felt no pressure, and there were no weird hidden fees. Randy made this process painless, and took care of meeting my needs. I got a great offer for my trade-in, and the best warranty I could imagine. I am very grateful for the services I received, and look forward to working with them in the future.
K&DGreen
Nov 15, 2015
Jim was a pleasure to work with. A pleasant, knowledgable, no-pressure kind of guy, he helped us find our perfect family car and we are so happy with it. We will definitely go to him for our next vehicle.
KevinK
Nov 15, 2015
Our salesman Kieran Gutting was amazing to work with. Made my wife and I feel welcomed and was very helpful answering any and all our questions. Made our car buying experience stress free! Would highly recommend him and the entire staff to anyone looking for new or used vehicle. Thanks Kieran and SUNSET FORD!! Two thumbs up!!
Scott Edge
Nov 15, 2015
I haven't purchased a vehicle in over 15 years. It has never been something that I really enjoyed. Randy made the experience quick, easy and worked with me to get what I wanted. I have had several Fords over the years from several different dealers across STL but this was by far the most pleasant experience. Thanks Randy!
edwardatty
Nov 13, 2015
Howard Wood and Larry Sidberry made my 2016 Ford Fusion SE purchase a very pleasant experience. I am pleased to recommend Howard, Larry and the entire Sunset Ford team without hesitation or reservation. Ed Deghroony
kgb2015
Nov 11, 2015
Low pressure experience, buying new and trading old vehicle with Steve Lower as sales person. Car located elsewhere and driven to dealership. Awesome technology tutorial.
Scott Aichhorn
Nov 11, 2015
Everything went great with purchasing my truck for my business. Jim was very helpful and the entire staff was eager to help meet my needs. I will recommend Sunset to anyone I know that is looking for a new vehicle.
GW
Nov 11, 2015
No hassle, No pressure sales... smooth transaction, drove off in a new Tarsus, Braden was very friendly and knowledgeable. And I stress there was NO high pressure sales.
bluebird27
Nov 10, 2015
This was a low pressure buying experience. There were no frills, but I wasn't looking for them, I just wanted to get down to business. We did this in two trips due to having an infant with us. First we test drove, then we came back to close the deal. One area of opportunity is to expedite the finance and paperwork process, it took a little longer than I would have preferred.
Laurie
Nov 10, 2015
As soon as I stepped out of my car, there was a person to assist me (no sales pressure or false enthusiasm). When I was led into the showroom, Tim Stewart overheard my name and immediately said my husband's name, telling me he had just e-mailed my husband! Imagine my amazement! He immediately arranged for me to test drive three vehicles I was interested in. Needless to say, he got the sale. He was very thorough, organized and professional. Very classy dealership. I was impressed.I had just visited a neighboring dealership which was chaotic. The other dealership kept me waiting a half hour while they "looked" for the cars they had advertised. They never found the cars, but told me "they were there somewhere." They let me walk out the door with no follow up.Sunset offered a great professional experience. I had no time to wait and they accomodated me well. I would highly recommend them.
NateG
Nov 10, 2015
Had a great experience was very impressed with the relaxed atmosphere and have no complaints. Gave me a great trade in price and a good price on the car I bought I would highly recommend Steve lower.
sunset review 2015
Nov 9, 2015
would recommend howard, for any future sale to family and friends.i felt comfortable throughout the sale including trade in and finance.drove away a completely satisfied customer.
Sechap
Nov 9, 2015
I was completely new to the car buying experience being fresh out of college. It was a slow day being Tuesday, but it was still a very relaxed atmosphere. Steve was pretty chill and I felt absolutely no pressure. He helped explain things clearly and made sure I knew what I was getting. We looked at a few cars, got the keys, sat down, spoke and felt them out before I made my decision. The Sunset team even let me go through with the purchase having forgot my checkbook which I brought the next day. They're a good bunch of folks!
matt1973
Nov 8, 2015
We had a very good experience, no tricky gimmicks, salesman was excellent (honest, knowledgeable and friendly). Dan went above and beyond to serve our needs.
Acerrato
Nov 7, 2015
Not any other dealer can beat ford. They are the best. And Alex was awesome, they all went above and beyond to get me what I needed.
Kurt
Nov 6, 2015
I have been looking at Sunset for a truck for a while. I like the fact that I could just drive in on my own time and look around an compare without needing someone to show me around and try to talk me into something. When I thought I knew what I wanted, I talked to Braden who was very knowledgeable and answered all the questions I had.
scoop88
Nov 5, 2015
Recently bought a new Ford from this dealer. Have bought several cars from this dealer over the years and have always had a good experience. Our most recent purchase was no exception.
slanzafame
Nov 3, 2015
I'm 73 years old and an old Gear Head.I had been looking for a Street Rod or 5.0 Mustang for about 4 months.I had plenty of cash and was ready to buy.I saw Sunset Ford's ad on the net for 5.0 Mustang.My first thought was - God save me - I really don't want to hassle with a dealer. Shortly after I met Dan Dopuch and Perry Webb I was much more at ease.These weren't out to screw me - they truly had my interest at heart.I told Dan what I wanted and he began putting the deal together for me.I was impressed with heir sincerity and candid business manor.I am very pleased with the Mustang I bought.Dan was very helpful in getting me oriented with my new purchase.I would defiantly recommend these guys if your looking for a car - go to Sunset Ford - ask for Dan Dopuch.Thanks DanSare
sigillito
Nov 3, 2015
I just wanted to say I had a pleasant experience dealing with Randy Ennis involving the purchase of my nearly new 2014 Escape. I have been a customer of Sunset for over 20 years and have always had a good experience. Sunset Ford is a great place to take care of any automotive needs. Kevin S.
scotty88
Nov 3, 2015
My husband and I cannot believe the pleasant experience that we have had with Sunset Ford. Our son needed a new car and we had limited funds to work with and they made it happen. Our sales person Tim Stewart made our experience pleasant and stress free. Tim was very efficient and nice to work with..Treff Laplant in finance was so nice, non pushy but yet very informative on the warranty..It was a pleasure NOT to be hassled. I give this dealership 5 star rating!!!!
suzi2
Nov 2, 2015
The used car department is awesome; they made everything simple and hassle-free!! They were friendly and paid attention to details concerning the vehicle we purchased. We love our truck! Thanks Perry and Dale!!!
missie.demay
Nov 1, 2015
Was not planning on trading my 2015 Fusion in after having it for only 8 months. I got a call to come in and see what they had and came home with new 2016 ...better interest rate better warranty easiest process ever. Thanks !!
Pepper61
Oct 31, 2015
Normally, the process of buying a vehicle is stressful and time consuming! However, Casey Fowler made the experience actually enjoyable! Great follow-up even after the sale! Now that was refreshing and unexpected!!
karen
Oct 30, 2015
Until last week with Sunset Ford's representative Alex, buying a car had been a stressful experience.Alex really picked a winning vehicle for me though I gave him very little information to work with. He was very professional, resourceful, and sets a fine example for sales representatives. Financing was so smooth! What a pleasant and efficient financial officer. Usually they are so scary, but not you guys! My daily traveling around St. Louis is a pleasure in my Escape- I look forward to the long hours of travel to visit family over the holidays....... Thank you
LauraSwank111
Oct 30, 2015
I worked with Randy Ennis to purchase my 2013 Ford Edge and he was an amazing salesman! This was my first car I was purchasing on my own, and rather than try to push me into buying a vehicle that I wasn't in love with, he took the time to look for my exact wants at auction, and ordered me a vehicle customized to my every want. He made the process very easy and there was no pressure to upgrade to services and features I did not want. Great job!
Janet
Oct 29, 2015
We just bought a 2013 Ford Edge and Kieran was excellent to work with. This is one of the best car buying experiences we have ever had. Kieran was knowledgeable, helpful and easy to work with. We highly recommend Kieran as a salesperson and the Sunset Ford dealership.
Ford Fan
Oct 29, 2015
I recently purchased my 14th vehicle from Sunset Ford and every one has been from Howard Wood. My family has bought or leased more than 20 vehicles from Howard and we would never go anywhere else. He is knowledgeable, professional and a true asset to the dealership. Thank you!
Charlie & Rita
Oct 27, 2015
We purchased a 2016 Escape on 10/26 and we were very pleased with the salesman - Mr. Lower and the finance manager - Mr. Lombard. We had gotten the deal that Ford had on TV and all went very smoothly. Thank you for your kindness and professionalism. Charlie & Rita
richard w
Oct 26, 2015
We were greeted by Cory and told him we were trying to decide between a new/used explorer or another F150. We were impressed with his knowledge of both vehicles and felt very comfortable with him and he soon had us test driving several vehicles. We asked for a price on three different new F 150's that we narrowed down to and he discussed this with Jason and promptly gave the price to us. We still had trouble deciding whether to go with the xlt or the lariat so we said we would sleep on it and get back to them tomorrow. they both said they look forward to seeing us soon and we left. Well after deciding on the one we wanted my wife went up there the next afternoon and was informed the one we wanted was just sold.She then looked at the higher price one and got a very good price on that one from Jason.We decided we were going to get the higher price one and when i got home from work we went up there to purchase the truck.That's when the 100 year plus family dealership became a "buy here pay here" type dealership to me.After being invisible to them for a few minutes I asked Jason (who didnt seem to be too happy to see us returning) to page Cory for us, who came to us asking if I got his text he sent me which I did not .He then told me they gave us the wrong price and would need another $ 3,400.00 tp purchase the truck.That was the end of my experience with Sunset Ford.Like I said, it was a very good price so it sounded like Jason made a mistake in giving us the price because we were talking about several different trucks, different prices.Everybody makes mistakes, but its how you deal with them that makes the difference. anything from a simple sorry. I made a mistake on your price or going through with the price he gave my wife. If that would have been the case I'm sure we could have come to a solution that would have been good for both parties.
Alyssa&Brandon
Oct 26, 2015
We purchased a pre owned car and he made the process a lot easier. He was very pleasant and polite and came highly recommended by a salesman at another location. He had all the paperwork on the car and was very personable. Great guy and I would recommend him and the dealership to anyone looking for a car!
Marsha
Oct 25, 2015
We were looking for our sons' 1st car, one that would take him through his college years...thought a small truck would work, Kieran guided us towards a vehicle which would better suit ALL of our sons' needs while in school. His knowledge of the Toyota 4cyl engine, reliability and safety convinced us (that) the 2010 RAV4 would be a perfect fit; we sent pictures to our son ( at district meet in Jackson, Mo.) and he and his buddies LOVED the selection. Could not be more pleased with the service, knowledge, professionalism, and ease of this transaction...this guy was GOOD! The finance service was fast and painless...thanks Justin!
Dale and Marilyn
Oct 25, 2015
Your sales staff, Casey Fowler, was exceptional! Energetic, personable and knowledgeable without being too pushy. We ended up purchasing 2 brand new 2016 cars! Treff and Justin are very professional and closed our deals.Great experience!Dale and Marilyn Martin
Water girl 37
Oct 24, 2015
Mr Choucri and Mr LaPlant are both extremely friendly, knowledgeable, professional and patient. We especially liked that we did not feel pressured or rushed in any way. We met a third gentleman as well who introduced himself and thanked us for our business, but unfortunately we don't remember his name. He too was very friendly and professional. All three of these gentlemen are great representatives for Sunset Ford. Our thanks to each of them.
kberkbigler
Oct 24, 2015
The is the 2nd vehicle I purchased from Sunset Ford. If you want a high pressure dealership that would rather sell you a car than try to help you, find a different dealership but if you want a professional and respectful dealership choose Sunset Ford. I test drove a Fusion with Braden and told him I would think about it and come back, he did not pressure me to "buy today". We exchanged emails the next day and met that afternoon, I took the Fusion on an extended test drive and decided to purchase. It was truly a no hassle experience. Jason the finance manager was also very respectful and didn't try to push me into something I didn't want. I recommend Sunset Ford if you are in the market for a new car or just want to start the process without someone pressuring you into buying a car.
Jim314
Oct 23, 2015
I went in not planning on buying a vehicle, but after talking with Kieran, I found the perfect car. It was a very easy process to buy my 2013 Edge. I would recommend Sunset and Kieran to everyone. The finance person was very knowledgeable and easy to work with and did a great job helping me thru the process. Thank you SunsetJim
Rick
Oct 21, 2015
I recently purchased a 2011 Chevy Cruze through Sunset Ford. Kieran made the whole process very easy to follow through. He made himself constantly available to me to answer any questions I had during the buying period and worked with me to make it as painless of a process as possible. I would 100% recommend a friend to buy a car through him.
k & m
Oct 21, 2015
We saw another vehicle online on Sunset's website we liked. It wasn't the right one for us. Mike listened to what we were looking for, a full sized, later model, low miles truck. One had just recently been traded in. It was really nice! We bought it! Mike answered questions but gave us space to think it thru. Just right for us!
Kelly
Oct 20, 2015
Casey was terrific and made purchasing a new car very easy. I was able to provide Casey with my wish list and he quickly found the perfect fit. Very knowledgeable and no pressure selling. Treff was also great to work with on the financing. They just kept it simple and easy. Would highly recommend Sunset if you're looking for a car.Kelly
Newcargal
Oct 20, 2015
They didn't have the exact car we wanted so they found it at auction and had it delivered. After inspection, they detailed it and fixed/replaced what was needed. All staff was friendly and helpful, especially Randy.
MoGrit Karen
Oct 20, 2015
Purchased a 2014 Edge and very satisfied with my vehicle. This is second vehicle purchased from Sunset Ford and I have recommended your dealership to my family and friends. Thank you Mr. Dopuch!
hawkad
Oct 19, 2015
Dan was great to deal with. We haven't bought a vehicle in 10 years. My wife talked with Dan on the phone that day. The Expedition had everything we needed and wanted. We went in, had a good test drive and decided to buy that day. Dan gave us more for our trade than others offered which made my wife happy. I wasn't a Ford man but I am now. Thanks Dan. And the finance guy Jason was great too when he gave us a really low interest guy.
Lisa
Oct 19, 2015
I went to a car lot think I was going to be presured into buying a car that day. But I met Steve who out of 5 salemen stand on the lot was the only one that came to talk to me. He ask me what i was looking for in a car. I didnt know so he showed me the Ford ecscape and the focus. I said ok and asked him for a card and he said if I had any questions dont hesitate to call anytime his business phone when to his cell after hours. The next day i want to know if the Focus rear seats fold down i sent an email to Steve and his boss sent me a email introducing himself and lf I needed anything to call him. I went back and Steve showed me an Escape and it thought it was too expensive. He showed me a Focus i wanted to settle for the cheaper car. Steve and his boss worked hard and got me a pay.ent I cam afford a d I got the Escape.
katelrh
Oct 18, 2015
Much trepidation before trading in my car to upgrade... but had a great experience! Dale was excellent and is still helpful to me after my purchase. Very happy, and would certainly recommend this dealership and my salesman!
cadolph
Oct 18, 2015
Dale was great to deal with, made the car buying experience very easy. We appreciate his quickness. Thank you ever so much!!! Gregg and Cassie
Er
Oct 17, 2015
My wife and I were looking at Ford Escapes. Found the green one . Looked at other dealerships. Came back to Mike at Sunset. We bought two Focuses before through Mike. He was very patient and worked with us all the way through. Jason was very detailed in the finance process. Did a great job! Thanks Mike & Jason! Ed & Shearl
St. Louis Guy
Oct 16, 2015
I was treated with respect and consideration while I searched for a vehicle. My concerns and questions answered and addressed at once. An enjoyable event.
Cookie's F150
Oct 16, 2015
After looking for months, I found two trucks to decide upon. Sunset Ford had this beautiful blue, crew cab F150 for sale on the used lot. I decided to take a chance, since I didn't know exactly how to buy a truck. I stopped into Sunset and met Mike, who showed me the truck, gave me a test drive and was pleasant and friendly, not pushy. Of course I like to talk, so after discussing finance, trade in, and other considerations, I closed the deal at Sunset! Oh, by the way, I am so happy I didn't purchase the other truck at another dealership. All I can say is that I love my new F150 so much, that after I got home I had to sit in it for awhile. I have been shopping for F150's a long time and I can assure anyone that Mike is the best in the business! I am totally satisfied with my bling-F150! Flame Blue!
pleasure dealing with dan
Oct 15, 2015
Comfortable and easy to do business with. A firm hand shake, quick smile and a light hearted banter made purchasing my car a pleasure. Never thought I would put pleasure in the same sentence as "car buying". Been to many car lots in my 62 years not to give a rave revue of a job well done.Professional, personable, and valued "my needs" as well as his sale.Thanks DanThom Remes
Barry_B.
Oct 15, 2015
We recently purchased a new 2016 Escape from Sunset Ford. Cory Pupillo was the salesman that we dealt with and we were pleased with how quickly and thoroughly Cory was able to complete our deal and get us on our way. He was able to get us what we wanted for our trade in and explained in detail all of the available offers for discounts and financing from Ford. Overall, a really good buying experience.
Jala
Oct 13, 2015
Jim helped us find exactly what we were looking for, the process was easy and painless. We will surely be back have Jim help us with our car/truck buying needs. Thanks Jim!! Jason & Lara
Kevin Coppin, Eureka, MO
Oct 13, 2015
We were in the market to replace our 2011 Flex which we simply loved. The Flex offers superior access to all three rows of seating compared to the Explorer. My 85 year old Father can easily get in and out of the vehicle. Additionally my grand children have no problems getting in and out of our; "Maw Maw Car!" No longer able to order a 2015, I had been in contact with several other Dealers in and around the area. Sunset Ford was able to make the numbers far more appealing than the other dealers. Our new 2015 Flex has more bell and whistles than I thought we would ever be able to afford. Appears the Bean Counters at Ford have decided the 2016 Flex will be it's final year. We will hopefully drive our new FLEX far, far, far, into the future. We felt our sales rep, Braden, really went to bat for us when talking to the "Man." I never thought the numbers would have worked on our new, very nicely equipped, 2015 Flex: SEL, 202A Package, Appearance Package, Glass Roof, and All Weather Floor Mats. Flex'N around, Kevin CoppinEureka, MO 63025
keberhardt1
Oct 12, 2015
Dale Noakes did an excellent job in all aspects of the sales process as it related to my recent vehicle purchase. I would strongly recommend him to any family/ friend that is looking for a vehicle.
Gary
Oct 11, 2015
Because we had done much of the research regarding the vehicle we wished to purchase and knew of our price range options because of comparisons we had done with other dealers, our time with Keith was actually pretty minimal. But that time was hassle free and we enjoyed working with him! He was very efficient and made us feel very comfortable in knowing we can call him anytime! And Jason did a great job with all that paperwork!!!
keberhardt
Oct 11, 2015
Throughout my car purchase process I had several questions that were very important to me (to obtain the answers) Dale was extremely responsive to all of my calls and text messages. Thanks Dale...keep up the good work.
Mom
Oct 11, 2015
We were pleased with the experience, everyone was nice enough, and helpful even though we got there so late in the day. My only issue was that they offered a ridiculously low amount for our possible trade in, so we didn't use it as a trade. We sold it to a private individual for 6 times what they offered two days later, the first person who came to see it bought it. I know it was an older vehicle, but was just miffed that since we had no trade in, we had no down payment and that made the loan be more and for a longer amount of time.
ssrepeats
Oct 10, 2015
We purchased a Ford Escape two years ago with Dan's help, so when we needed to replace a different vehicle, we came back. Just like the first time, Dan was extremely helpful and patient with our test driving different vehicles and our decision making process. We never felt pressured or had any of the problems that you normally think about when buying a car. Justin took care of all of the paperwork and made that process as painless as possible. We're very happy with our Ford Explorer and I'm sure we'll be back to see Dan in the future.
corcar
Oct 9, 2015
Very willing to work with us to get a price we could afford. We were extremely impressed that they serviced the vehicle including putting in a new battery (even though most car lots would have left this go) at no charge before delivery of the truck.
Guin
Oct 9, 2015
Very helpful and friendly. Great experience! Helped us in anyway they could to get us in a new car. Also got us a payment we could afford. Just a really good and easy experience!
cspeth2020
Oct 6, 2015
Went to look, just to look. Braden had a no pressure attitude and did everything in his power to help me out. I was there from 10:30am to about 5:30pm. Needless to say it was a very long day but totally worth it. He made my first car buying experience that best it could be and the deal I got was astonishing. I would totally recommend Braden and Sunset Ford for all of my car buy needs from now on.
BigSteve
Oct 5, 2015
We enjoyed the experience, got a good price and took care of the whole transaction in just a few hours. Would recommend Sunset Ford to my friends.
Beth
Oct 3, 2015
This is the first pre-owned purchase for me. All my previous car purchases have been new cars. I have been searching the websites of all the local dealerships, but Sunset Ford had the best prices. I was interested in a Ford Focus Sedan and they had exactly what I was looking for. Jim made the buying process go very smoothly and was able to get the best price for me. I was also impressed with Treff in the finance department for making the financing part of the purchase go smoothly too. I would definitely recommend Sunset Ford to anyone looking to purchase a vehicle.
radmaster99
Oct 3, 2015
Our experience at Sunset Ford was smooth and helpful, Jim provided us with good information when we asked questions he was very informative and knowledgeable, he listened to our concerns and provided us with answers that made us feel secure in our purchase, Jim was not pushy or rude we couldn't have asked for a better salesman, one who actually listened to what we wanted and did his best to provide it, Sunset Ford has a great asset in Jim Wagstaff, and we will recommend him to friends looking for vehicles. Thanks Jim!
51mvrs
Oct 2, 2015
Not looking to immediately purchase a new vehicle, but Howard Wood and Larry Sidberry made us a deal that we just couldn't walk away from. One of the best experiences my wife and I have ever had at Sunset.
Scott S.
Sep 29, 2015
Looking for a pre-owned Explorer for our family and after having such a great experience buying a new F150 from Sunset and Keith Boerding last year, I knew just where to turn. Keith worked hard to find what we needed in our price range. We live In Farmington, MO and would highly recommend the drive!
tw1104
Sep 29, 2015
Upon entering the lot I was greeted by Cory Pupillo, a new car salesperson. Told him I was looking for a 2015 Escape Titanium. After finding out the color and options I was looking for, he pulled up 2 different Escapes. The whole process was easy as could be. We agreed on a price and I went home with a new Escape completely satisfied with the exceptional service Cory gave me. Met several of the managers who were very accommodating and my F & I mgr., Treff was great. I would strongly recommend Sunset Ford to anyone looking to buy a new or pre-owned vehicle. Sincerely, Tom White
LovemyEdge
Sep 28, 2015
Jim Wagstaff was a great salesman. We already had in mind the vehicle we wanted after looking online. Jim had it ready for our test drive. He was very knowledgable about the vehicle and made it a hassle free car buying experience. Jennifer from Internet sales was awesome! We chatted through texting. Loved that feature. No pressure. And Jason in financing was also great!
Fred7544
Sep 28, 2015
It took time to find the exact Car we wanted but Braden found the perfect one. Once found everything went went very smoothly. We were very happy with everything.
escapemom63
Sep 28, 2015
Not finding the cars that we had seen on the internet with the pricing we had in mind,( they had been sold) Jim took the time with us to find the car we were looking for in our price range. He was very patient with us. He was very helpful and always upbeat and never acted like we taking forever to figure out what to do. He's definitely someone I would recommend.
chrisg11
Sep 27, 2015
We were very pleased with our buying experience at Sunset Ford. Dale Noakes was very helpful with the entire process, from everything to confirming appointment details, all the way to delivery of our vehicle. We had identified a vehicle to see on the website, and we're able to schedule a test drive appointment the following day. We got a good deal on the vehicle purchase, but the critical piece of the transaction was the allowance on our trade-in. Dale went to bat for us, and was able to meet our trade-in needs. We were thrilled, and it was clear that they would do everything they could to make the deal work. First rate, from the prompt website response, test drive, negotiations, online application process and financing. We highly recommend Dale Noakes and the Sunset team!
Matt1234567890
Sep 27, 2015
Extremely pleased with my purchase from Sunset Ford. Staff was very informative and helpful with the buying process. Followed through with service after the sale. Couldn't ask for more!
Katiedid6372
Sep 27, 2015
Jim Wagstaff listened to what we wanted and found the perfect vehicle for our needs. The whole process was fast and easy. Couldn't have done it without him.
Jkas
Sep 26, 2015
Im on a budget and I was looking for a reliable car that i could afford. Dan did a great job and was very patient with me. Im now the happy owner of a 2014 Focus! Thanks Sunset Ford.
Okanovic
Sep 26, 2015
I am very happy with my purchase the second I got it I drove out off town and the truck was everything I thought it was ... Mike was really easy to work with . There was no pressure for me to buy right away which I really appreciate. It was a smooth process and I would recommend this place to anyone... good job buddy... I need a quote on a different trade in soon.... thanks
Jim H.
Sep 26, 2015
We were totally pleased with Randy's salesmanship, and customer service. He did everything weasked. He should receive a BONUS immediately! He did a fine job.
Wayne
Sep 26, 2015
Have purchased two new vehicles in the last ten months. Traded in my 2014 F150 on a 2015 F150. I have to tell you that from Steve Lower to Larry Sidberry to Justin Lombard in finance the experience could not have been more pleasant. They gave me over the trade value and performed above and beyond without pressure. Will not hesitate to recommend them to anyone.
jan9015
Sep 25, 2015
This is the 3rd truck purchased at Sunset. They listen to my needs and then serve perfectly! Professional, no games and perform in a timely manner!
ReelDeal
Sep 25, 2015
I went into Sunset with an idea of what I wanted in mind, but of course what I left with was entirely different. I did a lot of research on Ford Escapes online before I hit the dealership. Even so, once I got there, I realized I hadn't thought about a lot of things. Steve Lower helped me look at different options that included features important to me and then also consider other options that might make more sense. After looking at more cars than I care to remember, I chose something that was perfect for me. Throughout the process, Steve was patient and of great assistance. Could not have asked for a better person to work with. Would be glad to do it all again.
D.Eiben
Sep 25, 2015
My experience buying a car has never been easier. This was quick and simple. Plus I know Jim and the Sunset team truly care about me and making sure I received top quality customer service. Thanks team I appreciate all you did to make my experience a good one. And a special thanks to Jim for going above and beyond to help get me the perfect car.
Jenn13
Sep 25, 2015
Braden was very helpful and understanding. I was not an easy customer lol Over all the the staff was great.Thank you!Thanks, Braden you rock!!!!!!!!!!!!!!!!!!!!!
Escapemom63
Sep 25, 2015
Our salesman Jim Wagstaff was very patient, friendly and helpful when it came to finding a car to fit our wants and price range. The two cars that we had come to see( in our price range) that were on the internet had been sold. We really wanted to buy a car from Sunset and had to find a car that would come closest to what we wanted within our price range, Jim was very patient through the process of finding the best fit. He was great. We would recommend him to anyone who is looking to find a new or used car! Thanks Jim!
abanana
Sep 22, 2015
Casey was super helpful throughout the entire experience. He was never pushy or rude, and actually spoke with me (young female), instead of my father. He made sure he did everything he could to get me the best deal possible, and I will definitely be returning to see him for my next purchase!
jrclayton
Sep 22, 2015
My prior car was in an accident and was a total loss. I did a lot of research before choosing Sunset Ford. I was greeted by Randy Ennis, a preowned salesman, I was literally in and out in an hour the day I bought my car. I returned on Monday to pick it up and worked with the finance dept and they were exceptionally nice as well and worked with me so I could get my payment at something I could afford.
Pleased Customer
Sep 22, 2015
Really good experience buying a used car for the first time with Keith and Jim. Jim helped me outwhen Keith had a day off and both were very knowledgeable and helpful. Allowing me to take thecar to my mechanic and check it out was very important to me in buying the car and I appreciated that. Keith was great in going over every aspect of the car when picking it up. I would highly recommend both salesmen as they were a pleasure to deal with.
Repeat Ford owner
Sep 20, 2015
All the staff very was very friendly, nice and great to deal with. No high pressure and they made you feel very comfortable.. Very satisfied.
Chris
Sep 16, 2015
Dealing with Keith and Sunset Ford has been as easy as it can get. Keith is always great to deal with. I always feel I get a fair deal and not pressured into anything I don't want.
D
Sep 15, 2015
What a fun group to work with, I don't think I stopped laughing the entire time I was there. After arriving at Sunset Ford, Steve had the make and model I was looking for ready to go. He spent time reviewing all the features then let me take the SUV for a test drive. He helped me get to the deal I wanted and now I'm patiently waiting for the weekend so I can head out and spend some time on the road with my new purchase.
hey_scout
Sep 15, 2015
Thanks to Dale for making our car buying such a great experience. No pressure to buy and he spent his time working with us to find that one car that suited our family. I would definitely recommend Dale to friends and family with their next car purchase.
Josh
Sep 14, 2015
My experience at Sunset Ford was a great one. Not only did they make me a great deal on the vehicle but Braden really took time to show me everything about the car, and also made the purchasing process as easy as possible. Everyone from the guys on the floor to Jason who helped close the deal on the business end were easy to work with and professional. Thanks for making a typically difficult process tremendously easy!
Thomas
Sep 13, 2015
I was looking at a few smaller SUV's I told Mike Geraghty what I was looking for and he showed me 2 ford SUV's and I knew the one I wanted right away he show me all of the workings of the Ford Escape 2015 used , we talked about the engine size. That was Saturday the 5th and he told where to go online to apply for credit, 9/9/2015 I went back to Sunset Ford to sign all the paper work and to pick up my New "used" 2015 Ford Escape. I LOVE IT, once again the sales folks at Sunset Ford came thur for me. This is my 2nd purchase from Sunset Ford The 1st time was May 2000 when I purchased a 2000 Ford car both times the sales folks where such a big help. I will always recommend Sunset Ford and Mike Geraghty.
jb56
Sep 12, 2015
Keith spent the time to give us good options which allowed us to get the car we wanted. We will be happy to recommend Keith and Sunset Ford.
ranger
Sep 10, 2015
Was looking for an SUV to replace my older one and worked with Tim Stewart over the phone for a month or so and came in on a saturday and got the deal done. He made it easy to help us in our decision. Treff LaPlant got us a killer rate!! Thanks all.
CCarroll
Sep 10, 2015
We went in planning to purchase a new vehicle, and although his commission probably would have been higher if we had, he knew after speaking with us that a used car would probably fit our needs perfectly. He went out of his way to find me the perfect car.
Susano
Sep 9, 2015
Very pleasant experience. I knew what I wanted and was pleased to be able to purchase at this dealership..Happy with my new car. Will recommend Larry and Sunset Ford!
Truckguy 2015
Sep 9, 2015
Best experience ever on purchasing a new vehicle. Extremely knowledgeable team of employees. This was a ordered vehicle and I was constantly updated as to it's progress.
Parvin
Sep 9, 2015
We really enjoyed our experience with the team at Sunset Ford. We ordered a new F-150 with all the bells and whistles on it. The team at Sunset kept us apprised regarding the status of the order. The truck actually came in earlier than the ship date. Upon arrival, we were not disappointed. The knowledge and expertise with the F-150 was tremendous. Tim did an excellent job showing us all the features and was extremely knowledgeable. I don't think you could stump him with a question! We would highly recommend Sunset Ford and a new F-150! Sharon & Parvin
JLBarrow
Sep 8, 2015
The team at Sunset were amazing! Very helpful, no hassle or high pressure techniques. I had completed some online research and knew the car I wanted. Steve Lower listened, quickly found the car and made the purchase easy as possible.
cjowens1212
Sep 7, 2015
I came in looking at a great deal on a 2011 Nissan Cube. Keith helped us from the very first phone call to driving it off the lot. He answered all of our questions and if he didn't know the answer off hand he got us an answer quickly. He expedited the process for us since he knew we were short on time and we greatly appreciated his knowledge and courteousness. I highly recommend not only Sunset Ford as a dealership but Keith Boerding as sales person. Jason Schrijver in Finance was also extremely friendly and hardworking to get us the offer we needed to complete the purchase. I appreciate Sunset for taking such good care of me and am loving my new car!
vancleavee26
Sep 7, 2015
Alex was great! I can't say enough good things about him. He helped me find the perfect SUV for me. I am obsessed with my 2014 Ford Explorer!
Mary
Sep 6, 2015
My experience at Sunset Ford and with Kiernan,my salesman,was wonderful. Everyone took their time with my daughter and me, answered all our questions, and treated both of with respect. Kiernan had some helpful ideas and we were pleased with the whole experience.
Ford Fan
Sep 5, 2015
Dan Dopuch was very knowledgeable and helpful. Thanks Dan. My daughter is thrilled with the purchase. I look forward to using the Sunset Ford service department.
Sg3919
Sep 4, 2015
the guys i worked with here were very nice. they helped me find the car that I wanted (in the color I had to have) I love my new car.
Jkissell
Sep 4, 2015
Howard was great, very helpful and honest. Couldn't have asked for a better car buying experience! Would recommend to anyone looking to buy a car.
JessicaM.
Sep 4, 2015
I came in this past wednesday for a test drive with salesman Cory Pupillo. I loved the car and he sat with me to work out the best possible financial deal for me, staying well after close to make sure I fully understood the details. The next day my husband and I came in and signed a few quick papers and was driving our new car in under an hour. I was very pleased with the quick transactions and well oiled team at Sunset. I would recommend it to anybody!
mcolton7
Sep 3, 2015
I have wanted a Ford Escape for a while now and finally decided to start looking. From the second I walked into Sunset everyone was so helpful especially Braden Bolerjack. They understood that I was buying my first new car and then did everything they could to not only get me the best deal, but get what I wanted. I am beyond thrilled with my new Escape. :)
Carguy1
Sep 2, 2015
Easy enjoyable experience ..tim was real helpful.. Never felt pressured or hurried .. I would definatly refer a friend to tim and i will continue to come back to sunset ford
JudyB
Sep 1, 2015
I saw the car of my dreams on the Sunset Ford lot in St. Louis. The next day I looked it up on the Internet and filled out the form to schedule a test drive. That night I was driving the car of my dreams! Everyone at the dealership was so friendly and courteous, especially my salesman Steve Lower. Thanks Sunset Ford!
SgtTech
Aug 31, 2015
Keith at Sunset Ford makes buying a car so easy that he is worth coming back for. You tell him what you are looking for and he will find it. Call him for a test drive and he has the car waiting for you when you arrive. Ask to look at something else just for comparison and he will make it happen. He is so easy to work with the only stress is paying for it once you decide. Highly recommend trying Keith as your salesman for your next purchase.
Bull terrier fan
Aug 31, 2015
Love love love my new tuxedo black Edge. Wonderful service by Larry, Tim, and Treff!! Very happy with the customer service. Thanks again for the great experience! ??
Happy customer
Aug 29, 2015
Mike Geraghty and Larry Sidberry made my day. I purchased my 5th Ford from Sunset Ford over the last decade. Excellent service, friendly, understanding, trustworthy, and loyal. I will be back to purchase my 6th car from Sunset Ford.
Mschulz12
Aug 28, 2015
Easiest visit to any dealership, helped me get a great deal on a great truck, would recommend sunset ford to anyone looking for good service
Deeford
Aug 27, 2015
Steve Lower was up front about everything, and very patient as we went through the process of finding the right vehicle. Circumstances arose in our deal that could not have been foreseen and he handled them professionally and with extreme courtesy. He is one of the most knowledgeable salespeople we've ever dealt with and an asset to Sunset Ford. Throughout the financing process, Treff LaPlant completed things quite efficiently and topped the experience off with locating a lower interest rate than we had. All in all, we were very pleased with our new truck purchase. We've been customers in the past and will continue to be in the future.
Long-time Ford Buyer
Aug 25, 2015
Cory did a great job in making this entire experience pleasant. I have purchased 10 Ford products in the past 20 years and I am a first time buyer from Sunset Ford. It was a breath of fresh air from the test drive, the pricing, the trade, and finally the great financing. I will definitely be a repeat customer.Thanks Mike R
Fenton car buyer
Aug 25, 2015
Everyone that I worked with was very helpful and respectful. Brittany Watz responded quickly to my internet inquiry and I worked with Larry Sidberry and Howard Wood to get the price I wanted and the car I wanted - which happened to be at a dealership 300 miles away. I had my car just a few days later and Howard was great explaining everything to me after working through all the finance details with Jason Schrijver. Great experience, definitely buy from Sunset again.
Bigreddog
Aug 25, 2015
Steve Lower was straight-shooting and easy to deal with. Everyone at Sunset Ford was professional and knowledgeable. I went to some of the other dealerships and got the run-around and high pressure sales job. Steve and I negotiated back and forth and quickly came to a good price. I will never go back to the other dealers. Same some time and go to Sunset Ford.
Ray & Jo
Aug 25, 2015
Steve L. was very helpful. .I would send other customers to see Steve L. Meet other salesmen there they were all very friendly. Thank you
minivan mom
Aug 25, 2015
Picked up my new mini van today. Traded in my old one. Everyone was nice & courteous. Everything went smoothly & quickly. Can not recommend them enough! I stopped by several dealers before going there and most acted like they were too busy to help me. No one greeted me at the other dealerships I had to hunt someone down to help me. Even then they didn't have anything I was looking for. I will definitely be going back to Sunset for future vehicles. Thank you to everyone that helped me & greeted me!
Melba R Edge2015
Aug 23, 2015
I have bought many cars in my lifetime but this by far has been my best experience. From the minute I walked in I felt very welcomed by all the staff members. I knew what features I wanted on my new car, unfortunately, they didn't have it in stock. Howard Wood, said no problem, let me look through incoming inventory and see if I can find exactly what you want. Within Ten minutes they located a car and within the week, I had my new car. This was such a pleasant experience and I felt like I got a great deal and a wonderful dealership to use for the maintenance of my car. I would highly recommend to anyone wanting to buy a car!
Yoganob
Aug 23, 2015
This was not our first car buying experience by any means, but it was the most pleasant experience we have ever had. Every person we dealt with made us feel that we were important to them, that they were determined to provide the vehicle we needed, and at a reasonable price. Their knowledge of their vehicles and honesty in their dealings impressed us very much. They have a no-pressure sales approach that made us very comfortable. We highly recommend this dealership and will definitely go back for both service on the car we purchased and to purchase our next car.
sphares
Aug 22, 2015
I recently realized that, due to changes that had occurred over the course of the past few months, we would be needing a bigger vehicle, which would mean purchasing something a bit more expensive than what I have in the past. I was in a unique position that afforded me the time to do a bit of research, drive a few cars, and carefully weigh my options prior to making a decision. Based on two prior purchases with Sunset Ford, it was pretty much a 'no brainer' in regards to who I was going to spend my money with; the only thing potentially hampering this would be the unlikely event that the specifications I was looking for not might not be available to them. They didn't disappoint.My contact person at Sunset is Mike Geraghty, with whom I made my previous purchases with. When I began my search I stopped by to discuss the particulars of my situation with him, as well as what I had in mind. A test drive took place that afternoon and I realized that my mind was fairly well made up, deciding on a 2015 Ford Edge Sport. The next few weeks were spent researching various options, colours, etc. and keeping Mike in the loop while I waited for a few other things to fall into place.As soon as I knew when I would be ready to finalize the sale I gave Mike a call to keep him updated, and within a day or so he sent me an e-mail indicating that a vehicle with the specs I was looking for was available. We arrived at 2:00 that afternoon, and were driving away in a beautiful, new Tuxedo Black 2015 Ford Edge Sport shod in 21" Pirelli Scorpions by 4:30 the same day. The whole process was fantastic and the staff there, especially Mike, is extremely accommodating, respectful of the fact that making a purchase like this is a substantial investment.Needless to say I'm pretty satisfied with the whole process/experience, and would definitely recommend Sunset Ford to anyone. And yes, Mike will be my contact person in the future.
Steve1
Aug 21, 2015
The service provided in purchasing a car and trade in assessment went quickly and smoothly. Highly recommend this dealership. Ford product much improved. Love the Escape.
hkb1982
Aug 20, 2015
The staff at Sunset Ford went above and beyond with customer service. This was the second car I have purchased from them and it won't be my last. They were straight forward and honest with me. They searched to find the perfect Mustang GT and then found another when the first one fell through. Braden, Treff and the whole team were professional and responsive to my requests and questions. If you're thinking about buying a Ford, don't hesitate to go to Sunset and ask for Braden! I'm proud to be a member of the Sunset family.
Julie03
Aug 20, 2015
Mike G was a great person to work with. Listened to our needs and showed us only what would meet them. There was a delay in delivery due to the service dept schedule, but kept us up to date on progress and status. We never had to call him, he stayed on top of it. He will be the one we go to from now on!
Jrienton
Aug 20, 2015
This is the second time my husband and I went to Sunset Ford. Both times we've had a bad experience. This time Jenn wanted to try to make things right from our last experience and had us work with Braden. We found the vehicle we wanted and filled out the credit application on Saturday morning. Braden tools us the banks would be closed and wouldn't be able to do anything till Monday to see exactly where the numbers would be at for payments but wanted to confirm he had everything and thai if we didn't hear from him by 3 to call him. Of course I called him about 3:30 to make sure he got it. So Braden called worth the numbers Monday and all was good so I went to treat drive it. Asked about the brakes and he said he'd have to look and get back to me. Braden also said they still had to send the vehicle through to have everything checked out. Why have a vehicle for sale if you're not ready to sell it is my first question...never heard anything about the brakes till we called to see what was going on so we could pick up the vehicle and sign the paperwork. Braden then (which is Wednesday at this point) said it was still in the shop and they were doing the brakes and rotors and he'd call us about an hour before it would be done. At this point it is 7 in the evening and nothing so my husband called Braden and explained to him how it seemed like we were begging him to sell us a car and at this point we weren't even sure we wanted to buy it anymore. As big as they are I find it hard to believe they had 10 in line Monday morning and they were still unable to get to this one till Wednesday. Braden in turn had his manager Perry call us. My husband told him the same thing and that we'd just come get the car seat I installed for when my husband and daughter went to pickup the vehicle. Perry also informed us there was something wrong with the sunroof which Braden failed to mention. Moral of our story with Sunset Ford is very poor communication. At no point were we asked what they could do to save the deal. So once again we will buy our next vehicle from another dealer.
chris7
Aug 19, 2015
Dale Noakes was very professional as soon as I walked into the parking lot he introduced himself and smiled and was very knowledgeable and enthusiastic. He explained what he had in stock and met my taste explained what I wanted and I he said this is what we have that can be a great fit. I was very happy when he took me on a test drive and showed me the features of the Ford Escape. We drove two Ford Escapes and was very pleased with his customer service. He was very patient and pleasant. He is an expert and knowing his product knowledge. I would recommend Dale Noakes for anyone who is wanting hardworking, honest, knowledgeable, and pleasant person to do business with. Thank you for showing me a great experience of buying a car.Sincerely,Christine Terry
Dan D
Aug 19, 2015
I bought a brand new F-150 from Sunset and had a great buying experience. It was our second vehicle purchased from Sunset. I wouldn't hesitate to buy from them again!
alc7wb
Aug 18, 2015
I went into Sunset knowing the exact Ford Escape I was interested in. Much to our dismay the car I came in to see was on the rotating display out on the lot. Randy was extremely understanding and called a technician right away to get it down so I could take it on a test drive instead of trying to sell me on another more convenient car. He knew all the specs about the car and was very informative. He wasn't pushy at all! Once I bought it he went the extra mile to teach me how to use the MyFordTouch system. I would highly recommend not closing the deal til Sunset! And ask for Randy!!
lochy
Aug 16, 2015
We returned to Sunset buying a new Fusion after our last one 5 years ago with Mike. He has a kind, honest, and caring approach and we felt the whole experience very good and painless. That says alot after many years of other car buying experiences.. We will look for Mike again when we are next time car shopping.Thanks, Mike.We love our new wheels!
William Seibel
Aug 15, 2015
Randy Ennis was a helpful salesman who did not try to pressure me to buy my used Escape. He was at all times respectful and courteous and a pleasure to deal with throughout the buying process. He is a down to earth man who even helped me with a missing key pad code after the sale was completed. If you are considering dealing with Sunset Ford, I would recommend you call Mr. Ennis first to look forward to a pleasant buying experience. Also Jason the finance man was very efficient and did not apply high pressure towards buying extended warranties etc. William Seibel
jorville82
Aug 14, 2015
This is my 2nd dealing with the great sales staff at Sunset Ford. They are simply top notch. Thanks again Alex, it was wonderful working with you!
brian123
Aug 14, 2015
Bought a 2010 Mustang GT yesterday. Couldn't pass it up and I wasn't planning to buy when I stopped. My salesman Randy was great, very helpful and informative. Took the time to sync my phone and go over all of the controls and systems. I would definitely buy another car from him.
A
Aug 12, 2015
I shopped around: I started with Sunset and ended with Sunset. I should have never wasted my time shopping around at other dealers. Sunset's price was not only the best, but their service was excellent. Alex patiently worked with me to put me in a vehicle that I felt was best for me. He was respectful and genuinely intetested in meeting my needs. He went out of his way to literally find and retrieve the vehicle that was perfect for me. Lou was a great leader running the showroom. Treff took the time to explain all of the finances with me. Great team effort at a great dealership = a new loyal customer.
J & J in Wentzville
Aug 12, 2015
Sunset's reputation and web site made our decision on a car easy. Would use them again when making a purchase of an other car.
sxysoap7
Aug 12, 2015
Cory Pupil made my purchase so easy & fast. One of the most fluid transaction I've EVER had. The whole staff was wonderful. I highly recommend Cory & this dealership
T&S highridgemo
Aug 9, 2015
Worked out a deal with this pair, great guys. not pushy. have dealt with other sales persons at different dealerships and always felt pushed. I highly recommend Sunset Ford and there staff! The finance person got us in and out quickly!! TRIPLE AAA DEALERSHIP!!!
Jeri513
Aug 8, 2015
We had a salesman who's name is Tommy Roberts. Mr. Roberts was very patient with us as we looked at a lot of vehicles trying to figure out which vehicle was right for us(which took 7 hours total). Mr. Roberts kept asking us questions as we were trying to figure out which vehicle was right for us and his questions made all the difference in our successful buying experience. We are very happy with our vehicle and we will definitely buy our future vehicles from Mr. Tommy Roberts and Sunset Ford!
Spencerfla
Aug 8, 2015
Alex was a great sales person. We would highly recommend him and the dealership. Hands down the best experience we have encountered thus far. Thanks !
mat
Aug 8, 2015
This place was very professional and easy to work with. They provided me with great service. Thank you for working with me, and for being kind.
tlh2015
Aug 7, 2015
Had a great experience at Sunset Ford. Jim was easy to work with, responsive and helpful. Buying a car is always a tiring and somewhat exhausting process, but my experience at this dealership was easy and overall very positive.
Todd A
Aug 7, 2015
I had what I believe to be one of my best car buying experiences when purchasing my third vehicle from Sunset Ford.Alex is polite, knowledgeable, helpful, customer focused and easy to work with. He also listens to what you are saying to make sure you get the right vehicle. Justin is also very pleasant to work with, helpful and patient. He was also able to find a fantastic financing rate for me. I highly recommend Alex and Justin when you visit Sunset Ford for your next vehicle.
Ann0312
Aug 6, 2015
My 91 year old mother's car was totaled in a crash. I looked for used cars on the internet and even though Sunset Ford was first on my list, we ended up at a quite a few dealerships before meeting Randy at Sunset Ford. (We saved the best for last.) I had a 2009 Ford Focus on my list, and Randy pulled it up so my mother could look at it. He explained the features, took us for a ride, and made us feel like we were special customers. When we came back to the dealership, my mother wanted to sit in the car. He was kind and adjusted her seat until she felt comfortable, and explained the features again. My mother ended up buying the Ford Focus, and Randy offered to drive it back to Illinois, because my mother was afraid to drive it on the highway. He said, "Don't worry we'll take care of everything." He did, and drove the Ford Focus right into my mother's garage! I was also impressed with the repairs Sunset Ford did on the car, to get it ready for us. Thank you Randy! You're the best!
Chuck
Aug 6, 2015
My Salesman, Alex was very personable and helpful in selecting my new F-150 pickup truck. The appraissal process was efficient and the price negotiations were fair to both parties. Financial paperwork processing was also efficient and completed in a timely fashion. I ended up driving a new F-150 home this afternoon when I wasn't expecting it to happen this quickly based on previous experience in dealing with car saleman. Overall a pleasant experience! Thanks Alex.
Bob63129
Aug 6, 2015
This is the second used vehicle we purchased from Sunset Ford and we were very pleased both times. Jim Wagstaff was fantastic to work with. He went out of his way to find a car that fit my requirements and kept in touch until one came along. The whole process was very easy and I never experienced the high pressure sales tactics that I forced me to walk out of other dealerships. And the little extras that Sunset Ford provided make the deal that much nicer.
Tam
Aug 6, 2015
Cory was awesome to work with. He was very friendly and worked very hard to get me close to the payments that I could afford. I will definitely go back.
kleener
Aug 5, 2015
Another "Great Experience" at Sunset Ford! We just leased our second vehicle after previously purchasing 4 SUV's. Howard Wood, our Salesman did not take any short cuts through his presentation of the vehicle even though we were familiar with all the features. He set up everything from syncing our phones, pre-setting all radio stations including the Sirius Radio stations and setting our My Ford GPS. Thanks, Howard for continuing the professional service that we can always count on from the Sunset Ford Family. Bob & Linda Kleen
tntander
Aug 4, 2015
Great web presence which is where we found the used Explorer we really liked. Came in for test drive, got no hassle on our trade-in and were able to settle on the sale quick and easy. Working the financing and closing the deal was equally painless. We'd come back to Sunset Ford!
Frisco1522
Aug 4, 2015
Recently bought our third new car from Sunset Ford. Third new one since 1980 along with one used car over the years. We have always been treated with respect at Sunset and our every question answered.Our sales person, Tim Stewart, went above and beyond to show us nearly every Edge in stock to make sure we had seen or driven and had a good understanding on our choice.
2015 F-150
Aug 4, 2015
We are loyal Sunset customers with another positive encounter during a recent purchase. We started with Tim Stewart and liked him immediately during the initial meet and greet. We showed up unexpectedly the next day while Tim was delivering other purchases, so rather than make us wait or return later, he transferred us to Casey Fowler who did an outstanding job. Casey applied no pressure / no intimidating tactics. He was respectful, professional, accommodating, and most of all FUN to work with. All communications with Casey during the buy were stress less! His outgoing, chipper personality and demeanor just make you want to close the deal! Tim assisted after the buy with some minor document hand-offs and was very helpful. Major kudos to Casey as well as kudos to Tim and the Sunset team for another no hassle, pleasant, and fair purchase experience.
Expedition driver
Aug 3, 2015
Dan was great to work with; he was responsive and accomodating. My husband and I had to play a bit of tag team with this purchase, and he made it easy.
Cody1911
Jul 31, 2015
Randy was a very nice sales men. He was knowledgeable on the jeep I wanted to buy and treated me with respect as soon as he met me. He was helpful on getting me through to purchase the jeep I wanted. He was very fast and straight forward with how the process worked at the steps we took to make a deal. Good job Randy! Thank you! Cody Leuthauser
Lruddy87
Jul 30, 2015
I was so nervous when I walked into the showroom to look at buying a new car. To be honest, I really wasn't looking at first. I started looking at a 2015 Ford Escape when Dave walked up to us. He treated us very professionally and answered all our questions about the vehicle. He offered me to test-drive it and that's when I fell in love with my new SUV.Dave was very patient with us as we negotiated the price, and gave us a fair deal.I couldn't be happier with what I paid for!Thanks Dave!!!
bradley1154
Jul 28, 2015
After having a few issues with the purchase of my new car, The dealer was able to help me and fix the issue as well as providing extra perks.
jmoney2430
Jul 28, 2015
Casey was great to work with! He was super professional and focuses on getting me what I wanted in the price range I wanted. Did not push anything on me and did everything I asked. Will use Casey again for next purchase for wife!
Adam83
Jul 27, 2015
Cory worked very hard to find the exact car I wanted. He scoured St. Louis and found the very last car in the model and color I wanted, drove to another dealership on the other side of the city and had it back at Sunset Ford waiting for me when I got off work. He took the time to listen to what I wanted and didn't try to push a different car on me. He put the extra effort in to find that car and personally picked it up himself! He really took care of me and I would recommend him and Sunset Ford to any one who is seeking quality service.
StevenT
Jul 27, 2015
Jim made the entire experience as easy as possible and was very prompt with all the questions that I had. Even after I bought the vehicle, if I had any questions, he answered them quickly. If I know anyone who is looking for a car, I will surely send them to Jim.
ecoboostfan
Jul 27, 2015
Keith was extremely helpful in demonstrating the functions of the vehicle and had everything in order by the time the loan approval and purchase had occurred. As promised, the vehicle was fully fueled, clean, license plates installed from trade-in and was ready for us when we were ready for it! All questions were answered immediately with NO sales pressure. This was a very pleasant experience to upgrade vehicles.
SammyGirl
Jul 27, 2015
I went to Sunset Ford from having bought a car there in the past and having a great experience purchasing a Mustang. I owned a Jeep Compass this time around which I had never owned a SUV type of vehicle before...it was ok for but I wanted to get back into a midsize car. I found some cars online before heading to Sunset and knew what my price range was already...I figured I wasnt in a desperate situation but if I found something I really liked and the deal was good I would be driving a car home that very day...well Dale met me on the lot...I told him what I wanted to test drive and that I had a trade in...he said ok and went right to work on everything fast and hassle free! I never felt pressured or so called sharked down by Dale..he was very friendly, honest, and made me feel completely confident I was in the right place to look for my car. Thank you Dale very much for another excellent experience at Sunset Ford! I highly recommend Dale to be YOUR next car sales guy! Thanks to Jason Schrijver too for making the paper signing fast and simple..nothing complicated... The entire process by these two gentlemen was wonderful!
MeganK1987
Jul 26, 2015
Alex was excellent! He went above and beyond what I expected! He made sure everything was what I wanted! Thanks so much...I love my new 2015 Escape!!
old car buy
Jul 26, 2015
Howard Wood was incredibly patient in helping us make a decision on leasing our new 2015 Ford Focus. We had a previous leased vehicle that we planned to purchase but Howard took considerable time to review all of our options and stay in touch with us for several weeks while we struggled with making a decision. Howard was super thorough in going over all the options of our new Focus because w never had a good explanation of how operate all the equipment when we got our Focus from a different salesman 2 years earlier. Everyone at the dealership was very nice. We will be back to Sunset for our next vehicle.
torrycv41
Jul 25, 2015
We had a great experience buying our 2015 Ford Escape. We worked with Casey Fowler. He answered all our questions and showed us how the features worked. Thank you Casey and the rest of the staff at Sunset Ford. Thank you,Torry and Marlou Duncan
Jeff & Renee
Jul 24, 2015
Hello: I just wanted to take a moment to say that we are VERY happy with everything involving our purchase of the 2015 Ford Escape. We got the car we wanted at what we believe is a great price. Our Salesman was Steve Lower was a pleasure to deal with and we believe he worked hard to get us a good deal.. We drove over 300 miles on a Saturday and feel it was worth every mile and the time spent completing the transaction.. I have already told friends about Sunset Ford and Steve Lower and I hope they give Sunset Ford a chance.
first new car
Jul 24, 2015
Mr. Decker listened not only to what I needed but also to what I wanted and made it happen. I am very pleased with Sunset Ford and especially appreciate Mr. Decker's help!
happybuyer
Jul 24, 2015
Very easy comfortable buying experience. Our salesmen, Randy Ennis was very helpful during the entire process and eliminated the stress of buying a car. Would recommend Randy to anyone wanting to buy a used car. Thank you!
GATOR1195
Jul 24, 2015
I have been a satisfied customer of Sunset ford for twenty years and Howard Wood was crucial to us buying our Ford from Sunset Ford.back then and now. Howard is the hardest working individual that I know of and puts his own needs aside to bring the best experience in buying a vehicle that we all know can be very nerve-racking. Howard kept in contact throughout the entire process even on weekends and at nights I would either get an email or a call. He treats his customers as a family friend and not just another customer. I will continue to purchase our vehicles here as long as Howard stays so don't retire anytime soon :).2015 F150 King Ranch
eruehl21
Jul 23, 2015
I had a great experience working with Jim on my 2015 F-250. He was very easy to work with along with other staff members. I highly recommend using Jim if you are in the market for a used car.
klang
Jul 23, 2015
Braden was very helpful and professional with the entire car buying experience. I would recommend Sunset Ford(St. Louis, MO) to all my friends and family.
Geeky Chicky
Jul 22, 2015
Tim was wonderful to work with, a completely stress free buying experience! Everyone we worked with made this a most enjoyable experience! The 2016 Fusion Titanium is a superb car!Thank you all!
kingofprussia33
Jul 22, 2015
Pulled into service bay... told by person at desk "I am just a driver, you need to wait for ________". That person was also far too busy to ask what help I needed. In STL on a pleasure trip, accumulator drier needed replaced on my late-model Lincoln Navigator as the air had started blowing warm/cold/etc. Told it would be three weeks before someone could look at it. This is why I purchased the Lincoln, easy service at any Ford dealer in case of an emergency. My local Ford dealer made an appointment to have it repaired the very NEXT day at 8 am and said they would have done it the very same day, except I was 120 miles away. So much for "gold key" emergency service... Love my local dealer, hate this one.
happycustomer
Jul 22, 2015
Dan helped me get a great car, for a really good price. He made sure I was completely happy with the car, and even stayed late to accommodate my family.
clkott
Jul 21, 2015
I worked with Keith and Kieran when purchasing my car. Great experience all the way around. Would recommend either of them when looking to buy..
Happy
Jul 20, 2015
I was seeking the best price on a custom-order Ford Focus Titanium sedan with options that were not to be found anywhere in the midwest. Several dealers in St. Louis shot me numbers, that were absurd - pennies below full MSRP. Braden Bolerjack of Sunset Ford in Sunset Hills (St. Louis, MO) took me seriously and after one back & forth round, gave me not only the best price, but also an incentive that I was unaware of, being a long-time Ford buyer.The car came in a couple days ago after 10 weeks of waiting, and is perfect. The finance guy, Justin, was a pleasant guy to speak with, and did our numbers for us with no headaches. For the 1st time in my life I did not turn down the extended warranty and went forward with one. While it is expensive at $2,000 extra, we have peace of mind with all the computer chips that are in this car with all the added technology options we got. Bumper to bumper, extended out to 7 years (84 months) / 120,000 miles.For what it's worth, the MSRP was $27,000 (not counting extended warranty), minus rebates and dealer discount for a total of $4,500, plus 0% financing for 6 years.Braden is a swell guy, that takes it upon himself to go to his manager on your behalf and get things for you that will be a positive surprise. He's got your back.
tedmason
Jul 19, 2015
Alex was very good as a sales rep. the wait time was extremely long as we waited almost 3 hours to get the deal done. Justin was the best finance manager we have ever dealt with.
Nancy1957
Jul 18, 2015
I had a great experience with Jim Wagstaff when looking for my Ford Fusion. He was very friendly and helpful, but the best part, no pressure. I will definitely recommend Jim to my family and friends.
mikev321
Jul 17, 2015
Randy is very friendly without the high pressure. My son was looking for a car and Randy answered all of our questions. He let my son pick out the car that HE liked and didn't try to steer us to a more expensive vehicle!
Debbie927
Jul 17, 2015
Easy and pleasant to work with. Helpful and pressure free; eager to help and answer questions. I will return to Sunset Ford when purchasing a new or used car in the future
Sam1993
Jul 16, 2015
Isaac was a great salesman to work with. Very understanding and patient with me as this was my first time purchasing a vehicle. Alex, the sales manager, was very excited and willing to help us in any way. Isaacs laid back personality and willingness to go beyond what's expected of him really impressed my family and I!
hockey68
Jul 16, 2015
Dan is a easy going, but very professional salesman. He never used any high pressure tactics with us. He allowed us to explain our needs/wants and we test drove two suvs that we already saw online on the website. He listened to our concerns, so the negotiations went smooth and quickly. We then met with Treff LaPlant and he was very professional and fast with the financing part. We were the last sale of the night and it was near closing time. He took his time and showed us many features on the suv and made sure we didnt have any more questions before we left. We would highly recommend Dan to others.
Rhonwyn
Jul 16, 2015
Everybody was really great! Jim was very helpful: he called back when he said he would, and was willing to help when I wanted to double (and triple) check the car.All in all, everything went smoothly. I'd definitely recommend Sunset Ford.
terrible customer service
Jul 16, 2015
My son Bought a 2014 Ford Fusion with 10,000 miles for him to drive back to his Marine base in South Carolina. Car had just arrived and we were interested in it. They did the Pre-certified check and found nothing to be fixed or replaced. Found this a little odd but okay. (Not even wiper blades to be replaced) I think they knew we were interested and passed it all. Son got in car for his trip 6 days later and transmission blew in Tennessee. Luckily he was close to a Ford dealership. The Ford dealership in TN said that this car had transmission issues and a solenoid replaced. I called Sunset and asked about this and why we were not told of this. I even asked to see the CarFax. Dealer says they do not have to tell you things that were repaired at a Ford Dealer. What?!! Basically Sunset said it is your car now..see you later.I want to thank Mountain View Ford in Chattanooga Tennessee for all their help. No more cars to be bought at Sunset Ford from me or my family...oh and I have been spreading the word also!!!Also, I made all calls to Sunset...no calls from any service or managers back to me. Terrible customer service.
buyer
Jul 14, 2015
Dale was working with someone else but took the time to find someone to help us. Perry, came in and made the deal with us. He was very good. No back and forth on price, gave us a price we liked and that was it. When we returned to get the car, Dan went over everything with us, no matter how long it took. Everyone was very nice and friendly. Very happy with our experience at Sunset.
larry
Jul 14, 2015
friendly, had answers to all question, was no pressure, enough inventory to choose from on the car we were looking for, nice clean store, close to home.
michael-kirn
Jul 14, 2015
the visit was nice and done great.. we found a car we liked. The people there are friendly and they undstood everything we needed in a car.
mikep
Jul 13, 2015
I was looking for a small SUV and I was looking at the end of the model year 2015. Since they were not building any more 2015's Steve Lower had to find one with my requirements - not easy to do. Ford and the dealer were also offering great incentives on 2015's. Steve found me a vehicle very close to what I wanted and we worked out the differences in the deal. Steve and the Finance Manager were easy to work with and helped me get the best deal and financing possible.
Klutker
Jul 13, 2015
We were looking for something new. Tommy Roberts got us exactly what we wanted at a price we wanted. Great guy and great salesman. Thank you!
Brandy2005
Jul 11, 2015
I'm a 19 year old girl buying my first car, my dad was with me but Keith knew it was me buying the car, so he was very good about treating me like the customer rather than my dad.
acour765
Jul 9, 2015
When looking at trucks, I went to several dealerships and definitely had the best experience with Braden at Sunset Ford. Even after buying the truck, he made sure things were right on it and was extremely helpful. I recommend Sunset and Braden to anyone looking to get a new vehicle!!
Arina
Jul 8, 2015
I was shopping for a car almost 2 months, haven't met any better car representatives than Dale, he took me with his professionalism and kindness. Also he had a car of my dream! I got a great deal on my Honda CR V. I would highly recommend this place and representative to deal with.
Brennan24
Jul 8, 2015
Excellent service when it comes to buying a car. Very knowledgable and easy to approach when it came to questions. Would definitely buy from them again. And thanks to Casey fowler for his awesome work and getting me into a brand new car.
EdgeGirlDianne
Jul 7, 2015
I was very pleased with the salesman, Howard Wood. He was not pushy and was very kind to answer all my questions and all the many texts I sent about the financial end of the purchase. I would highly recommend Howard and all the other people at Sunset Ford.
DRoeseler
Jul 6, 2015
From the beginning, Keith was very helpful in giving us the information we needed, and making the process smooth and easy. We love our 2013 Escape, and would highly recommend working with Keith and Sunset Ford!
acarter48217
Jul 6, 2015
The salesman worked with our desired price and did the best he can with his ability. He also cleaned up the car and made it look great before we left the lot. When it came to financing the car, we ran into a few obstacles but the employee we worked with quickly helped us solve our problems, and we left problem free! Very friendly team of employees.
hvymtlstl
Jul 4, 2015
Dave made buying my new 2015 Explorer a pleasant experience.Dave was a complete professional from start to finish, hassle free with no pressure.Thanks again Dave
MBCV
Jul 3, 2015
I have purchased 2 vehicles from Sunset Ford and have had an easy buying experience each time. My most recent purchase was for a used vehicle. Dan Dopuch was the salesman that helped me through this process. I would like to comment on how easy it was to deal with Dan. There was no high pressure sales tactics involved and it made for easy and pleasurable buying experience. I highly recommend Dan for any used car purchases
Mustang_Guy
Jul 3, 2015
I bought an awesome car, a 2015 Mustang GT, and got a great deal (price). The sales person was very knowledgeable and great to work with. He helped us with the selection, evaluation, and subsequent purchase like a friend will help you. He was more like an advisor and there was no pressure to purchase. The dealership facility and service department is very clean and modern. The finance department and service department personnel were very professional and customer oriented. This car purchase was a fun and no stress experience because of our sales person and the dealership personnel.
Scooter
Jul 1, 2015
My girlfriend and I were looking for a specific vehicle, she is wheelchair bound and does not have the capability of climbing into most vehicles. We had both decided that the Fusion was what we wanted. We had the car picked out from Auffenberg Ford in O'Fallon Illinois, the salesman there would not get back with either of us, so I went to Sunset during the week to see if I could find a salesman that was willing to help us. I was introduced to Tommy Roberts, I explained our situation to him, he was able to locate us a car on the lot that was what we wanted. When we shows back up on Saturday, he was extremely respectful to my girlfriend and really went above and beyond to make sure we were satisfied. We then met Treff LaPlant in the finance department, he was very respectful to both of us as well and made sure we knew what we were looking at and understood it. The whole process from Sunset Ford was extremely plesant for both of us and will be purchasing from them in the future!
patsy'snewcarat2015
Jul 1, 2015
When I first looked for a new vehicle Braden was very patient with me, as I was not sure just how soon I would actually be wanting to purchase, since it was still winter and I was barely over Christmas. But Braden hung in there with me week after week, month after month. He in no way pestered me, as I told him if he did that, I would not like it. Each time he called he said just the right thing, letting me know that he was not trying to rush me, but that he was there with any questions I might have, and he would remind me about the rebates, etc. And if it were not for the fact that someone rear ended my vehicle which forced me to go shopping again, Braden perhaps would still be calling me with the hope that I would buy. Since necessity forced me to go shopping, it was Braden whom I thought deserved the sale since he'd been so patient and helpful. He will most definitely get my recommendation if anyone asks me for my opinion of the folks at Sunset Ford. Everyone I dealt with after and during the sale was friendly and gracious, explaining everything to me. I will highly recommend Sunset Ford and Braden Bolerjack.Thank You!!Pat Mohr
Paul
Jun 30, 2015
I bought my first Ford Fusion from Larry Burchardt in 2007, it was a fantastic car that ran extremely well. Larry kept in touch from time to time throughout the eight years that I had the car and he has built up a great rapport with my wife and I over the years. He was always available to help with questions and point me in the right direction whenever needed. When I was the victim of a hit and run in May 2015, my 07 Fusion was a total loss, Larry was the first and only person I called to get a new car. This time I upgraded to a 2016 Fusion Titanium Energi really smooth ride and very cool features. The MPG is a huge plus too! I would recommend Larry to anyone looking to purchase a car, the process is very smooth and he goes above and beyond to make sure you have everything you need.Treff guided us through the finances and service coverage, he explained everything in a fair and balanced way that helped us select the package that worked best for our needs. It was a smooth process and we were very happy with the end result.
car
Jun 29, 2015
mike was very helpful from the beginning. getting the information on the car we wanted took a lot of digging on his part. .He followed through and took the time to see to it that the deal went the way it should have.
jof0017
Jun 29, 2015
Braden was very easy to deal with. Very comfortable, attentive, and professional. I loved the no pressure atmosphere. I would recommend this dealership and Braden to anyone looking for a car.
haysc
Jun 29, 2015
Bought our 2015 F-150 from Tim and the deal went very smooth. Awesome truck at a great price. This is our second vehicle purchased from Sunset. We will go back again.
cardsfan4
Jun 29, 2015
I love the no pressure, comfortable atmosphere. Very professional and seem to care about the needs of the customer. Never once at any other dealership have i ever felt so important and catered to. Very easy to work with and no hassles. Great experience overall!
Brown Trout
Jun 29, 2015
Braden did a great job selling us our new Ford Fusion. We had no hassles and a great price, I would recommend Braden and Sunset Ford
Bob
Jun 29, 2015
I only came in to test drive a new Fusion. I like the car so much, and the dealer was pretty easy to work with. The next think I knew I was driving away in a new car.
Michael
Jun 28, 2015
First of all, Jennifer Mathis and I had been emailing and texting for about two weeks. She was extremely helpful and wouldn't give up on me. Then we came in and met with Keith Boerding. What a true gentleman. He's was very knowledgeable, friendly, witty and a delight to talk to. He was so helpful in so many ways. This was indeed the best car buying experience I've ever had. Thanks Keith and thank you Sunset.
Teresa
Jun 27, 2015
Dan was knowledgeable answered all the questions I had. He wasn't hard sell or pushy. Had a great sense of humor. He showed me exactly what I wanted and then some. Will be recommending him to friends.
happycustomer
Jun 27, 2015
I was looking everywhere for an Expedition. Found just what I wanted at Sunset Ford on Gravois. Jennifer Mathes stayed in contact with me, and was a huge help in getting my vehicle. I knew what I could afford to pay and Sunset made it happen. I am very suspicious of car salesmen, but Dale Noakes and Perry Web, were very patient and took care of everything. I have exactly what I wanted at the price that I can afford. We are looking to purchase a truck in the future and we will definitely go back to Sunset.
falstaff
Jun 26, 2015
Great buying experience: user friendly website, abundant inventory of Fords, knowledgeable and helpful staff especially Steve Lower, good pricing. I would recommend Sunset to friends and family.
theresa
Jun 26, 2015
Went to several dealers looking for a car that fit my previous car payment with no luck. Went to Sunset ford and came out with a new Ford Focus below my maximum payments thanks to Howard for making this happen.. Theresa K. Farmington MO
Becca
Jun 25, 2015
My husband and I were looking into a vehicle we found on the website. When we called about the car we had the pleasure of dealing with Dale. We weren't sure what time that evening we would be able to make it down to see the vehicle but he was more than willing to stay until we got there. He definitely went above and beyond out expectations. Thank you so much Dale for helping us out!!
cabmt9
Jun 25, 2015
Steve Lower provided us excellent customer service across multiple visits. He showed patience and was more than willing to help a young, married couple purchase their first car.
Annie Gipson
Jun 25, 2015
We have been looking for a new pickup truck for a long time. So we have been to a lot of dealerships. We stopped into Sunset Ford the other day and finally bought a new truck. Braden Bolerjack helped us and was very patient with us. He was very professional and answered all of our questions. In fact when we got home we thought of a couple things we forgot to ask and so we sent him a text message and he text us the info right back. I will definitely recommend Sunset ford and give Braden's card to anyone who is looking for a vehicle.
Realtor
Jun 25, 2015
Isaac and used car manager Larry made our expirience very stress free and both were very professional and accomidsting. Thank you both for a pleasant expirience
ashley
Jun 25, 2015
Randy was great to work with; very down to earth and never felt pressured. We really love our new car and would definitely recommend this dealership to our friends and family.
danielle
Jun 23, 2015
As an inexperienced buyer, I greatly appreciated Dan for his laidback approach and all of the time and energy he put into making the experience as simple and straightforward as possible. His sense of humor was just as important as the time he took to explain all of the details of the car we were purchasing and he was helpful with us as we negotiated a deal. Dan made buying my first car a pleasant experience. Thanks Dan!
Seth
Jun 23, 2015
Jim was excellent to work with. He took the time to talk us through each vehicle we were interested in. He helped us figure out which vehicle was a perfect fit for our growing family. From our initial conversation to test driving to watching Jim wipe down the windows one last time before handing us the keys....I couldn't have asked for anyone better to work with.
Kathy
Jun 23, 2015
Jim was very helpful and very informative. We were in such a hurry. I felt bad that we rushed him but he handled it very well. We were on our way to our son's roommates wedding. Thank you so much for such a pleasant experience. We were not pressured in any way.
lorilori
Jun 23, 2015
When my son, a junior in College, needed a better used car I came back to Dan at Sunset Ford. This is the second pre-owned car purchased from Dan at Sunset Ford in the last 12 months. I came back to Dan because the previous purchase of a pre-owned Ford Escape was the absolute best car buying experience Ive had and Dan did not let me down on the second purchase. Im the owner of two great pre-owed cars that were both great condition at fair prices. When next Im in the market for a different car I plan to see Dan first.
Judy 2544
Jun 23, 2015
Mike was very helpful and we seemed to "click"-his attitude was great-he helped us through everything and all went smoothly. Great job Mike!
MMonk
Jun 22, 2015
Buying our 2015 Escape from Sunset Ford was the best experience we ever had in purchasing a vehicle. Steve Lower was friendly and knowledgeable. Steve explain all aspects of the Escape. No high pressure sale tactics. Just honest and solid information. Kudos also to Justin Lombard for a smooth transaction. We left with our new vehicle very satisfied with everyone at Sunset Ford. This was a far better experience than we have had at another South County Ford dealer. Thanks Steve and Justin!!!! We love our Sunset Ford Escape!
Tara_Roo
Jun 22, 2015
I was so pleased with this dealership and Tim! I have never leased and they made it so easy and explained everything to me. I highly recommend Sunset Ford and Tim Stewart! Great experience!
Satisfied Customer
Jun 22, 2015
Cory made our car buying experience very pleasant. He was able to show us the vehicle we wanted with all the accessories we asked for. He didn't try to pressure us in to buying a more expensive vehicle. He listened to what we wanted and showed us the exact vehicle. He was very helpful in getting us the most for our trade in vehicle. We would highly recommend him.
Jimkmyc5
Jun 21, 2015
The Larrys were great....thanks guys....The experience was much less hectic and ran smoother than the other south county ford dealership that I have dealt with....
bigtodd
Jun 20, 2015
I looked at another dealership (closer to home) first and told the sales lady what I wanted and what I wanted to pay. After about 20 minutes she told me there was nothing she could do for me and that was that. I did the exact same thing with Tommy at Sunset Ford and he went back and forth several times trying to get me what I wanted. After it was all said and done, I left with a brand new truck! The entire experience took no more than a couple of hours and they treated me like they wanted to sell me a car not like I was there to buy a car from them. To me that is what makes a good sales staff great!
thelibrarylady
Jun 20, 2015
After suffering through a nightmare experience at Suntrup Ford Kirkwood, my husband and I decided to try Sunset Ford. We had excellent customer service from our salesman Dale. He understood exactly what we wanted and what we could afford. He did not force on us other more expensive vehicles and demand more down on our financing. He was very informed about our vehicle as well. I will sleep well tonight! If only Suntrup Ford Kirkwood could learn a lesson from this Sunset Ford salesman! And a big YES! to Treff LaPlant who worked very hard to get us our financing. You ROCK! Again, why could Sunset make this work and Suntrup not?Julia M
Mj262
Jun 19, 2015
I don't enjoy buying new cars and dread the stress of the "deal" but I'm happy to report that Dave made my buying experience painless. I will even go as far as saying he made it fun!! Wow, never thought I would say that about a car salesman. Thanks Dave.
Frank61
Jun 19, 2015
Thanks, Tim, for making our Escape lease simple and stress-free from our first call all the way to signing. You folks are knowledgable, responsive, and authentic. This is definitely the best dealer experience I've ever had.
Tanya J
Jun 19, 2015
I wanted to thank Keith for his help. I fist talked to Keith on the phone, he was very helpful.I went in the next day to look at a 2013 Ford Focus and Keith was there ready to show it to me.He talked me thru the whole car, and showed me everything. He answered all question, and I test drove the car and I was sold right away. I am very happy that I purchased a car fromKeith / Sunset Ford. I will be back in the future. I am now a part of The Ford Family......Thanks Again Keith for all Your Help,
Laurie
Jun 18, 2015
Larry was wonderful to work with and took the time to help me after having an issue with my car. He completely resolved it and was great with follow up and his concern with the matter. I very much appreciate his customer service and willingness to take care of everything. I completely recommend Sunset and Larry to anyone in the market for a vehicle. He is a GREAT representation of Sunset Ford! THANK YOU!!!
rrican
Jun 18, 2015
Mr.Wagstaff was a professional, answer all my questions . He presented various options, my wife was extremely happy with the deal as well way we were approached non aggressively sales tactics.High praises to Treff Leplante, for getting things done fast. Now then as for the staff of the main exhibition room , I rate you as poor, for one reason I was there for over 30 minuto no one approach me to inquiere nor to even sell me a car,as for your group in the cage upfront lack of acknowledge of customer seems sports are much more important .Gentlemen, the sales biz is to give the customer what he wants, and surpass there expectation , at least that what I educate my waiters ,it promotes business.
guania
Jun 17, 2015
This is my second time buying a vehicle from Sunset Ford (Gravois). The sales personnel in the used vehicle section are very good people to work with. They listen to your financial issues and they strive to present you the best solution that will meet your budget and needs. They are not in a hurry to sale you a car. They rather take the time to come up with the best plan for you. I am very happy with this department and with no hesitation I will recommend Sunset Ford to any one of my friends.
scubasteve10
Jun 17, 2015
Very good at Sunset ford. I have bought 3 cars there and my son 1. visit them and check the place out. nice people work with you Steve Herberts
Craig
Jun 17, 2015
I found Sunset Ford via its Internet website. They had a great selection of 2014 and 2015 Ford Edges so I went by their Sunset Hills location to see them. The dealership was bright and attractive. Sales person Cory Pupllio came out to help as I walked the car lot with my son. Cory was helpful and knowledgeable about the Edges available and gave me the key to test drive first a 2014 and then a 2015. The 2015 he brought by had all the essentials I was looking for---SEL, 6 cylinder, FWD, MyTouch navigation and sound, power and heated front seats, Ruby Red exterior, and black dash and carpet with white seats and ceiling.. We proceeded to negotiate the price and I bought the car. All in all a pleasant experience.
Jlpilla
Jun 17, 2015
THEFT BY SUNSET FORD, SUNSET HILLS-MOSeeing that I have worked in corporate America for years and even more so, that I have been a nurse for over 27, I am compelled to write this post and will not stop until I get resolution. I have never in my life had such poor customer service from anyone, anywhere, at any business than I had at Sunset Ford in Sunset Hills, MO. Let me tell you a little story about the thievery that is going on there. It started in November when the starter on my son's Ford F250 pickup truck went out and we had it towed to Sunset Ford. They were told the issue and in addition we told them there was an oil leak and asked for them to inspect it. My son informed them at that time that he was suspecting a misfire in the piston and maybe they should drop the oil pan to make sure there wasn't metal in the pan. They repaired the starter under warranty, and said there was no oil leak found. My son paid for diagnostics and sales tax on the repair to the tune of a couple hundred dollars. A month later in JANUARY, the oil was leaking on the driveway, so we took the truck back to Sunset Ford and reported the leak, again we expressed that we suspected the piston misfiring. They did yet another diagnostic check, then they informed us they needed to repair a gasket and the EGR valve, but that the piston did not misfire on diagnostics. The truck was under warranty and they billed the warranty company over $1000 and charged him over $300 for dx, fluids and tax. We asked if they dropped the oil pan to be sure? They said no, there was no reason and that the gasket should take care of the oil leak; however MIKE at Sunset Ford told us he was keeping our ticket open and to drive the truck for a few weeks. If we had any trouble, we were to bring it back and they would make sure it was fixed. Did not notice anything again until APRIL 6th when we had to bring the truck back with heavy oil leaking, and again we informed them the truck was misfiring. They took the truck in, and magically NOW telling us the piston was in fact misfiring and there was metal in the oil pan. In addition, we informed them that the truck was having front end issues and would pull extremely hard to the right or left at any given time to the point it was difficult to control. They also inspected the front end and said he needed 2 control arms, ball joint on the right front and a pitman arm sleeve replaced. NOW here is the problem. They informed us the entire engine had to be replaced and my son would have to pay for any sales tax and miscellaneous parts not covered under warranty. This totaled $1838. They THEN said the front end was not covered and those repairs totaled $1527. It is important to know that the truck has a small lift on, it but they informed us this was NOT a problem. However, the truck does have locked lug nuts on the tires and the tool to remove them was missing. I informed them to remove them with their own tools since I had been told they could put a smaller socket than required on them and a high torque drill and they would come off. When we asked them if replacing the control arms and ball bearing joint would fix the problem BRETT said yes it definitely will. After having the truck in their service department for over 6 weeks, we picked the truck up on May 18th and paid in total $3365. They informed us shortly before pickup that the gear box would eventually need to be replaced, but was not necessary at the moment, we would just notice some play in the steering wheel. My husband drove the truck home and said it still felt shaky on the front end. The truck sat (since my son works out of town) until right before memorial day. Since we paid for the repairs he was only allowed to drive to work and back until it was paid back. The funny thing is, he had a broken hand and did not return to work until the first week of JUNE. We had NOW only had the truck 12 days, when my son got in the car to leave and as he is getting on 141 the truck is unable to be steered and he nearly caused 4 CARS to crash into him. NOW, we immediately take it back to SUNSET FORD. We find out that they NEVER EVEN REMOVED THE WHEELS to do the front end repairs. They now tell us they will not fix their work NOR will they give us our money back. They then go on to say they do not guarantee their work, WHICH WAS NEVER DISCLOSED UP FRONT. The service manager, JUSTIN HEUTEL, (of course son of the OWNER, JIM HEUTEL) who has NO experience goes onto say that we took the truck and went off-roading and that is why the truck is not repaired. ARE YOU KIDDING ME???? He then went onto say his ASST Manager would explain why it wasn't repaired. They said that we took the truck off-roading and hit the ball bearing ONLY. so hard that it popped it out again. Of course there is NO broken arms again or sleeves or rods bent, but that it was a precise hit on the bearing. THIS IS INSANITY AND IS LITERALLY THEFT. I asked them how could they possibly repair the front end without removing the wheels since 2 other dealers and 2 automotive shops told me it would be impossible, and they said "they had ways to get around it". JUSTIN HEUTEL then went onto say and admit, they really didn't know what was wrong with it when it came in and they had to start SOMEWHERE. ARE you KIDDING me???? I asked him why they didn't just tell us they don't normally do work on lifted trucks, since I would have respected that and took it somewhere else? HE HAD NO ANSWER. In total, between the engine replacement and the front end, and the 2 visits reporting the engine issues previously, Sunset Ford has been paid by the warranty company and US a total of OVER $17,300 and the truck is STILL NOT REPAIRED. YES I SAID $17,300 It is sitting in front of my house unable to be driven and they REFUSE TO BACK UP THEIR WORK OR REFUND THE MONEY ON THE FRONT END. SUNSET FORD never actually did the repairs. Upon inspecting the work by another mechanic, he noted that the so called NEW control arms they put in and ball bearing are old and rusted and again THERE IS NO WAY THEY COULD HAVE REPAIRED WHAT WAS NEEDED WITHOUT REMOVING THE WHEELS. I will NOT stop until this is resolved, which at this point I would NEVER have them repair anything again. THEIR SO CALLED FAMILY OWNED BUSINESS is nothing but a lying, deceitful, thieving business, lacking integrity and honest workmanship. I HAVE NEVER BEEN SO CHEATED. And to think that over a measly $1527 they could have saved face, retained a customer and been known for backing up their service. I would never treat a patient or a customer this way. How do people like this sleep at night???? All we are asking for is the refund of $1527; pretty shameful if you ask me, since they already have been paid 10X that amount with no relief of the problem.
FamilyFocus
Jun 15, 2015
I found the vehicle via the internet and was put in touch with Braden Bolerjack. Braden and I discussed the price and then I met him at the dealership. Once my wife and I arrived we filled out some paper work and then we were on our way (about 1 hour and 15 minutes). The car and the price was exactly what we agreed on, no hidden charges after we showed up. Thanks Braden.
14fusion
Jun 15, 2015
one of the easiest car buying experiences I've had. Car was ready to see/test drive when I pulled in. Braden answered all my question and gave me great step by step introductions for all the technology functions associated with the vehicle. Paper work went quickly and effortlessly as well
L & M Hertlein
Jun 14, 2015
We purchased a Ford Explorer at Sunset in '04. When it came time to replace it and also by a car for our daughter we went back to Sunset after researching for two weeks we were satisfied that Sunset had the best deals. Buying a car can be stressful and I was really dreading buying two cars at the same time! I can't say enough good things about Mike and the whole Sunset Ford team. Mike relieved any stress we had been feeling with his easy laid back attitude. My husband and I felt very at ease and trusted that Mike was taking care of us. We purchased a Ford Edge and Ford Fusion and couldn't be happier. Sunset Ford's service and great deals match the quality of the Ford product! Thanks again Mike!
howdodo
Jun 12, 2015
As a recent college graduate, I have never actually owned a car. Now that I'm in the real world, Dan helped me greatly to match me with an affordable and reliable vehicle. He was incredibly sincere, and had a genuine interest in getting me a vehicle. He would call me everyday it was free while I was searching for cars, and even sent a thank you note after my purchase. Great guy overall and I highly recommended him.
jlreim1
Jun 11, 2015
Randy Ennis made our purchasing process quick and pleasant. We absolutely love our new car and we are confident that got a great price. All of our questions were answered honestly and never felt pressured. I would definitely recommend Randy. Thanks!!
Jo & Monica
Jun 11, 2015
Very impressed by the staff. Very friendly, and no one was pushy. We were offered additional warranties/protection plans but were not pressured in to buying anything we did not want.
jratliff2004
Jun 11, 2015
This was actually the first time I have ever purchased a car on my own! Mike G made my experience effortless, I was driving my new car within 2 days of my test drive. My soon to be husband and I will be back in the future looking for Mike! Until then I am loving my new ride!!
2015se
Jun 11, 2015
I was helped by Braden, was a cool guy! Nobody there was pushy, a very friendly staff, very happy with my purchase of my new 2015 focus se!
K and L Shelton
Jun 10, 2015
It has been 6 years since I purchased my last car and even longer for my wife. After spending a week searching we hit the mark with Mike Geraghty. He is such a laid back guy and up front. He never tried to sell us something we didn't want or need. Justin Lombard in finance was quick; however made sure everything was in order before we left the dealer. With so many dealers to pick from in the South County area, Sunset Ford will have another customer in a few years. Thanks....Mike and Justin. Oh forgot about the sales manager who approved the deal. I didn't get a name but you made my wifes day......See you in the future.K and L
L and K Shelton
Jun 8, 2015
Mike G was fabulous! He was super laid back which made purchasing a car easy and stress free. Mike was kind, professional and fun to talk with. There was a small delay with the previous owner transferring the title and Mike was so patient and encouraging. He did not pressure my husband and I, was honest and up front with information. We love our car and look forward to purchasing more in the future from Sunset--specifically from Mike.
Franklysue
Jun 7, 2015
Tim did a great job on explaining everything - I felt I had him running a lot but he smiled through all of my wife and I not being able to decide on colors of the Explorer webought. Great vehicle and choice - we really like the service we werte given - thanks
S & S Rufer
Jun 5, 2015
We were dreading purchasing a new car, the experience can be stressful. Dealing with David Decker was like talking to a friend (a very knowledgable friend). He patiently answered many questions and made us feel welcome each time we returned. After purchasing the Edge, David gave us a much needed "tech course". The vehicle we were replacing was 10 yr. old & not equipped with all the latest technology. He offered to continue the "course" after we had the Edge for a few days. We accepted his offer & he spend another 90 min. of his time explaining & executing some of the more complicated features such as "active park assist", a white knuckle experience the first time. We look forward to future visits at Sunset Ford as we follow the recommended service schedule & hope the contact with the Service Department will be equally as enjoyable as the purchase. We will recommend David Decker & Sunset Ford to others, also plan to drop by, say "Hi" to David, & share a few Wintergreen mints.
Gonzalez 2015
Jun 4, 2015
We met Alex on Friday 5/22/15! We were on the lot just looking and not planning to buy! Alex impress us by walking all the way out and engaged us about the Mustang we were looking at to purchase at a later date! 3 hours later we were proud owners of the beautiful 50 th anniversary edition black convertible. His professionalism and his knowledge was top notch. He made our buying experience a great one! I then was purchasing another car on 5/28/2015 and immediately went back to Alex to purchase a new 2015 Taurus another great experience! It does pay to engage any customer on the lot and not wait for them to come into the showroom! Also been going to the service dept. For the last 5 years with my other Ford vehicles that I puchased from the other Ford dealership! Great service advisors are so friendly and professional! Great Job Sunset Ford! Thanks Peter Gonzalez
Wayner
Jun 4, 2015
I recently purchased my F150 from Sunset Ford. It was highly appreciated that Larry Burchardt was patient with me while I searched for the truck that would suit my needs. Always there to answer any questions I had, even on his off time.Treff LaPlant did everything he could do to get me the best deal and when all was said and done I was very satisfied with my purchase. Justine Heutel was very gracious from the service department. There were some minor cosmetic flaws that I had concerns about that were not caught at sale. He got with Larry and made sure that everything was taken care of to my satisfaction.I would for sure do business with Sunset and would have no problem recommending family and friends to shop there.
Anastasia567
Jun 1, 2015
Extremely unprofessional and inappropriate. The brand new car had a small interior scratch and since I was buying a brand new vehicle, I thought that the salesman would do everything he could to give me at least a small reimbursement. Since they were selling me a new vehicle with damage that is. My request was denied and the salesman was more interested in taking me out instead of doing his job. After the unpleasant interaction with the sales department, my brand new car broke down 3 days later. They kept it in the shop for over a week. After I picked it up, it broke down again 15 minutes after I left the lot. I have owned the vehicle for a month, and yet I drove it for only 3 days. I'm not even sure when I'm going to get it back. At this point I am terrified that the car will be breaking down like this all the time. It is a huge inconvenience, especially since I have an infant. My request for a different car was denied, so now I am left with a horrible vehicle that has been in the shop since I owned it. The service department is very professional and pleasant to talk to. Mindy Linn went out of her way to treat me fairly and with respect. She kept me updated on the situation and made sure I was taken care of to the extent of her ability.
fargo
Jun 1, 2015
After a not so pleasant experience at a different dealership, quite frankly a miserable one, we were very impressed with the service and professionalism that Randy extended to my wife and I. We were able to find the car that fit our needs and Randy took the time to walk us through all the features on the vehicle. Randy was very personable and easy to deal with. I would highly recommend him and Sunset Ford to anyone looking for a new or used vehicle.
New mom
Jun 1, 2015
I had a convertible and had to get a more 'sensible car' after having a little girl. Keith was very helpful and watched inventory until the car I wanted was available! I love it! Other salesmen (including Steve Lower) even helped entertain my little one while waiting to finish the sale. Overall, it was a great experience.
hoermann88
May 30, 2015
I highly recommend David Decker for anyone buying a car at Sunset Ford. He is personable, helpful, knowledgeable and not pushy. Our experience with David was great and we will request him in the future and recommend him to people we know.
Niewoehners
May 29, 2015
The entire process was plesant and extremely helpful. One of the best purchasing experiences we have ever had. We don't remember the finance officers name but he did a great Job also.
College Grad
May 29, 2015
I just graduated college and the people at Sunset Ford were very helpful to me while searching for my first New car to purchase. i definitely recommend them.
injun46
May 29, 2015
This was the first time we had purchased a vehicle from an out of town dealer. We were impressed with the experience, no pressure to buy and were very informed on everything from the vehicle to the purchase agreement. Cory was very good to work with.
pipefitter100
May 28, 2015
I was very happy with the no pressure over all experience, Mike is layed back and friendly, everything went smooth as planned with the entire transaction. Will return for future purchases and recommend to family and friends.
Gkell
May 28, 2015
Braydon was easy to work with. He gave us our space to make our decision. No pressure. When we made our decision, he made it happen. Very pleasant buying experience.
Mncovert1s
May 27, 2015
This was the second time that my family has bought a car from Mike. He made car buying such a pleasurable, and easy transition to a new vechicle. I would rate make with 5-Stars and recommend him to anyone! If you have a chance to visit the used sales department at Sunset Ford on Gravois, make sure that you talk to Mike!
Strapp1515
May 27, 2015
I shopped the internet for a car with the options and color I was interested in. I found it at Sunset Ford. I met Braden upon arrival. He had the car ready for me to test drive. Braden made the buying experience painless. Once I had decided and discussed the deal I had to leave for a personal issue. Braden picked me up at my home later that day to sign the completed papers and drive my new car home. Braden reviewed the features and functions and Sync'd and tested my phone for usage. The car was detailed and the tank full. Very happy with the buying experience. Thanks Braden.
pam888
May 27, 2015
Dan was frank and very helpful. I had to wait a while and he made it pleasant. He also made sure I knew everything about my "new" car. Thank you!
Becca
May 26, 2015
Good communication. Great staff. No hassles or pressure. Got the vehicle I wanted for the price I was willing to pay and got a fair deal on my trade. I have already recommended the dealership to others. I am very happy with my Ford Escape. I owned a Ford Explorer 10 years ago and Ford Truck 20 years ago. I am so glad to be a Ford owner again. We love the new sleek styling of the Escape and the features of the titanium package. They have really come a long way from the square box looking design. The only frustrating thing we experienced during the whole process was a long wait due to the high sales volume that led us to return the next day to finish the paperwork.
Forever Ford Fan
May 26, 2015
I bought my first Edge at Sunset in 2012 and recently purchased a 2015 Edge there. From our first handshake, Howard Wood was cordial, professional, and best of all applied no pressure as I was considering my options. He clearly explained the pricing structure and financing options and took the time to acquaint me with the numerous features of the 2015 model that were new to me. He communicated promptly and clearly and helped me get an excellent trade-in allowance for my 2011 Edge. The Sunset service department, which I've used since 2012, is staffed with courteous, knowledgeable technicians who always explain any issues and solutions. The customer lounge is great with wifi access and free beverages. I come from a Ford family from way back and will always buy Fords, and I'll always buy them at Sunset.
tomg0207
May 25, 2015
Had no issues and all my questions were answered. It was not a stressful nor time consuming day. I was lucky enough to drive away with a vehicle that I wanted and was not pushed into buying something that I didn't.
LoyalFordOwner
May 25, 2015
I bought my First Ford from Sunset ford 5+ years ago. I was very happy with that purchase. A few weeks ago, my car seemed to be needing repairs. I went back to Sunset Ford to see ab out the repairs, or possibly trading in my Escape and getting a new vehicle. Enter Tim Stewart. I was greeted by Tim and told him my ideas of either a repair or a new vehicle. We test drove two vehicles, the 2015 Escape and the 2015 Ford Fusion. I settled on the Fusion. Tim and I started working on numbers and he was able to take my Escape back to be looked at for appraisal. He was always checking in on me, and asking if I needed anything while the finance people were working on a deal. I was extremely lucky for the rebates I received, but Tim was outstanding in making it happen. I was comfortable with the whole process, and with Tim. I would recommend and have recommended Tim to others. I will continue to be a Loyal Ford Owner.Thanks Sunset Ford.
brian
May 23, 2015
People are apprehensive when it comes to shopping at dealerships. Braden was very fast and thorough which made my buying experience much more bearable. I have never liked shopping for vehicles. I had some concerns about the vehicle I chose and he immediately had it put in the shop and had problems resolved while my wife and I enjoyed lunch. No if ands, or buts about it. Thanks again Braden.
Mustangmama
May 23, 2015
Sunset Ford, and more specially David Decker, has been absolutely wonderful through my experience of ordering and purchasing my new 50th Anniversary Edition 2015 Race Red Mustang convertible! I couldn't have been more pleased than I was for your efforts in showcasing not only the new Mustang I purchased, but also that you included my 1964 1/2 Rangoon Red Mustang Convertible which I purchased new in 1964 in the celebration!You made it such a memorable occasion for me. Thank you so very much!I will be forever grateful! Linda Jeffries
Dan
May 22, 2015
Just purchased a pre-owned 2010 Kia Forte, and I just want to thank Keith for being very attentive and focused on my needs, and for getting the deal closed so quickly!
carguy:1177politte
May 21, 2015
My husband and I love our new Ford Edge. The car drives like a dream and has so many awesome features and compartments for organizing all of my things. I love that. Our sales rep, Dave Decker, was awesome as well. He helped us locate the color and interior we were looking for and wanted. Our experience was a good one and highly recommend others visiting Sunset Ford if you are looking to purchase or lease a vehicle. We had excellent customer service with Dave.
Riley8558
May 20, 2015
Braden and Dave were very helpful and pushed to get top dollar for my trade. They were responsive to my questions and were willing to negotiate with me.
prettynpink75
May 19, 2015
Braden Bolerjack provided me with an excellent customer service experience. He listened to what I said I wanted and needed in a vehicle and walked me through my options in detail. I walked away a well satisfied customer!! I recommend visiting this dealership and specifically Braden Bolerjack if you are not only looking for a new car, but also an excellent customer service experience!!
Nissangirl123
May 19, 2015
I had an amazing expirence at sunset , I'm a first time buyer an would reccomended them to anyone . Very flexible people willing to help ! Tey are very sweet people !
claire123
May 19, 2015
Great cooperation! Helped with little details and was very patient with my first time buying a car. Tommy Roberts was fantastic and I would suggest coming to him for purchasing your next vehicle.
steve.kramer.106
May 18, 2015
I just purchased my 5th Explorer, all from Sunset, and every time is easier than the last--always a great price and always great service. In fact, my wife has purchased 2 Escapes from Sunset, just as easy as my purchases. Cory Pupillo took great care of both of us.
Chasinggingerband
May 18, 2015
We had a good experience buying our "new" used car. There was no pressure put on us and we purchased a very nice car. Thanks Dan Dopuch!!!
D3bTaff
May 18, 2015
I've never purchased a brand new car, and have never owned a Ford, but thanks to a great experience during the test drive of a Fusion Hybrid, that has changed. I did my research beforehand, and Howard was very respectful of the fact that I knew what I wanted. He wrote up several different options for me, and let me choose. Easy, no hassle, and an experience I would highly recommend.
lhein88
May 16, 2015
Dale was very helpful! Best experience I've had. Did not pressure me and found me exactly what I wanted. Really went the extra mile!
shannon123
May 16, 2015
Due to living out of town for the past several years in a big city with accessible public transportation, I didn't need a car, but I then moved out of state and needed to buy a car...fast. Dan was great to work with and very patiently showed me multiple cars, answered all my questions and ran through all of the cars' specs and features. He was very knowledgeable and friendly, and made by first time buying experience hassle free. In the end, I walked away with a 2013 Ford Escape that had all the features I was looking for! I would highly recommend Dan and Sunset Ford!
LnsF350
May 14, 2015
Joe was very helpful in my decision to have Fog lights and remote entry key pad installed on my truck. Service was exceptional, well done and low wait time.Thanks to Joe and his service people.Kudos.
Mike9399
May 14, 2015
I was looking for my daughters first car, she was turning 16. I was referred to Keith Boerding, by other customers of his. I told him what I was looking far, wanted to pay for it , and what I needed my payments at. I came in on a Saturday morning took a FordEscape for a test drive and purchased it. Keith took care of all my needs. Everybody I talked to at Sunset was vey nice. I will defiantly be back for any future purchases.
FocusBuyer
May 13, 2015
The whole experience of car buying with our Sales Person Tim Stewart and Sunset Ford was very enjoyable. There was no pressure throughout the visit and the process went smoothly.
Dan
May 13, 2015
I was pleased with the salesman, Casey Fowler. There was no unnecessary pressure and he was quite helpful and accommodating, allowing me to test drive several cars before I made a decision.
Corrine
May 12, 2015
I loved doing business with Dan Dopuch. He was very professional, thorough, and there was no high pressure. Thank you, Dan, I sure like my car.
sunset ford
May 12, 2015
Purchased our new Ford Escape, the professional team of Treff LaPlant and Alex Choucri made our experience eventful, there were no push no hassles just a helpful team. Very pleased with our new vehicle, now to remember what Alex explained to us on how the machine works, new gadgets, new world.Mr. Heutel should be proud of professional staff.
nlopiccolo
May 11, 2015
I have never bought a Ford and was impressed with the Fusion when I got to drive a couple different ones over the years while traveling and was impressed with the newest models with the look and feel, along with all of the options. When I was ready to buy, I knew what I had in mind and working with David Decker made it that much easier with no pressure and he knew the features inside and out. He worked great with us on every aspect to ensure we were not only happy with the car but also the service and price.
chummell
May 11, 2015
Just wanted to thank Dale Noakes and Justin Lombard for making my car buying experience smooth and simple. Both of these gentlemen were informational and polite. No questions went unanswered and they made sure that everything I needed to know was laid out in front of me. Again THANK YOU for the quality customer service. I will enjoy my new mustang for years to come.
clwillen
May 11, 2015
Cory was a pleasure to work with. He answered every question and concern professionally and knowledgeable. Great experience, even after the sale a few days later had question he was more then happy to help me. Thank you,Chris and Maria
jacob_conrad
May 11, 2015
Was looking to upgrade to an F150 FX4 and Jim made the process super simple. He was knowledgeable of the truck and the Pre-Owned certified program, and eager to get me the truck I wanted with the price I could afford. I will definitely be returning to Jim in the next year to purchase a pre-owned SUV and would recommend him to anyone in the market for a great vehicle at a great price!
LauraO
May 10, 2015
I had a small amount of time and Alex was a huge help in buying a new Taurus with as little hassle as possible. I had done all my online research and knew what I wanted and what I wanted to buy and pay. He made it all happen. It was a pleasure working with him and the Sunset Ford group. I was preapproved for a loan but Treff was able to beat the interest rate. Yea for me!!!
usedcarbuyer
May 10, 2015
I have purchased 3 cars from Keith, he is very helpful and pleasant to work with. Keith never makes me feel pressured into making a rush decision. The most resent purchase was a new (used) car for my daughter. She is extremely happy with her "new" car! I have been extremely happy with both the used and new cars I purchased from Keith and will be back again.
kellt1072
May 9, 2015
I have always been a Ford person since I was young, due to my father being a Ford man. I went into Sunset Ford with a certain price and needs in a used vehicle. Dan showed me everything he had that could fit that criteria. Unfortunately the first car I found I was not able to get. But Dan would call regularly to update me when a vehicle came in that could work for me. I feel Dan did his best for me and my family with the vehicle he sold me. I am truly happy with it. I went to several dealerships when looking for this vehicle and felt pressured by the other salesman to purchase something in the end was not right for me, Dan never did that and for that I will return to Dan and Sunset ford for my next vehicle.
Dan Joyce
May 9, 2015
Was able to complete a trade in and lease a new vehicle all in one afternoon. Was treated fairly during the appraisal process of my old vehicle and during the sale process of the new vehicle.
Alowe25
May 8, 2015
Keith Boerding was very helpful when my husband and I were looking to purchase a vehicle. He was very knowledgeable about the Escapes we were looking to purchase and with his help we bought an awesome 2013 Escape! I would recommend him to anyone I know looking to purchase a new vehicle.
gravitas
May 7, 2015
I researched the type of used truck I wanted, and found it at Sunset Ford. Actually on a Sunset Ford post on Autotrader.com. I contacted Sunset Ford and ended up working with Randy Ennis in the "pre-owned" section.Randy guided me through the out-of-state process, I paid the reserve, scheduled the test drive, drove two states over to make the appointment and then closed the deal. Sunset Ford found decent Financing (including the out-of-state sales tax) and after contacting my home state, provided very specific details on how to proceed with vehicle registration.I am so far, very happy with this experience.
kelseygirl
May 7, 2015
I had just gotten my first new car about a week ago and Dale Noakes helped me tremendously ! He's an awesome guy and he didn't hold anything back. Since I was new to the whole car buying experience , I had a ton of questions amd he was completely honest with me and helped me understand the process. I definitely recommend sunset ford and ask for Dale!
Tammy&Kim
May 6, 2015
Looked online for a used Explorer with low miles. Sunset had by far the best selection. When we arrived Dan Dopuch met us on the lot and showed us several cars we had looked at online. After talking with us about what we were looking for he showed us a car we had not seen online. It was the perfect fit and exactly what we wanted. Dan took the time to listen to us and was very patient and professional. After we purchased the car he took the time to show us how everything worked and even set up my phone for me. I would recommend Sunset Ford and Dan Dopuch to anyone looking to buy a car. Thanks Dan, we are very happy with our new car.
unhappy
May 6, 2015
I purchased my vehicle from the used car department. Immediately after the purchase a minor issue presented itself. In the big picture, this issue was unimportant and I was able to live with it About a week later another small issue popped up. I now decided I would contact the dealership and explain the situations. Right away I received a personal call back from one of the owners, and after a couple conversations the owner made sure everything was satisfactory to my liking for both issues. I am happy with the car, but even more with the fact that the owner took it upon himself and gave the time to make sure I was satisfied. Thank you Mr. Heutel. I appreciate the time you took to deal with my complaint and am very happy you were flexible in allowing me to fix the problems.
srand
May 6, 2015
Treff was very thorough and obtained a great rate for our new used purchase. Treff outlined all available options to us with sincerity and concern. Sales buying experience was good from our salesman Dale to the financing and delivery.
Rayne917
May 5, 2015
I've been buying cars from sunset for a few years now. Yesterday was number 5. They have always been fantastic. This time I had a new salesman. Alex. He was very good. Very helpful in getting me the truck I wanted. Awesome. Thank you very much.
Jacob B
May 5, 2015
Great place to buy a new car. The service was excellent and Alex Choucri did a fantastic job getting me the most value for my trade in. I would definitely recommend this dealership and Alex in particular for anyone looking to buy a new car.
Sushi Driver
May 5, 2015
I knew it was time to replace my old car and Larry Burchardt helped me find exactly what I needed with all the features I wanted. I love my Escape and when the time comes, I hope Larry can help me pick out the next one.
edd0011
May 4, 2015
Good team of folks to work with in buying my new car. My Sales Consultant did an excellent job in addressing my questions and worked diligently to arrive at a pricing and trade-in solution to close the deal. The motto "Don't Close the Deal Til Sunset" appears to be very accurate. I have already suggestedto a friend that Sunset be visited first when they look for their new Ford in a couple of months.
GpRaMMer
May 4, 2015
What a amazing buying experience! !Dave, Tim and Treff treated us like family. Love the escape and will never buy from anywhere else !!thanks guys.
bk
May 4, 2015
Cory Pupillo bent over backward to help me find the right, new Escape for me. He took time to explain the accessories to me and has made himself available to answer any questions that may arise. A good salesman!Treff LaPlant was not intimidating and was very pleasant to deal with.
Paul
May 4, 2015
My wife and I had the pleasant experience of buying a pre owned car at Sunset Ford from salesman David Decker. He spent a lot of time with us making sure that we were comfortable with the purchase and trade in of our vehicle. I would recommend him to any family member or friend. Thanks David you made our car buying experience a joy.Paul and Karen
PECOS
May 4, 2015
IT WAS GREAT WORKING WITH OUR SALESMAN " BRADEN BOLERJACK " I WOULD DEAL WITH HIM MORE AND I WOULD RECOMMEND HIM TO MORE BUYER'S ,I PURCHASED THIS CAR FOR MY WIFE AND SHE LOVES IT. THANKS BRADEN
Curcrob
May 4, 2015
I told Him what I was looking for and he made it happen. Sunset ahd the vehilcle I was looking for and Keith was able to handle the paperwork eficiently
rvbill
May 4, 2015
I made an appointment on a Friday evening for 7 a.m. on Monday to have my 2012 Fleetwood motorhome service. The motorhome has an F53 Ford chasis. I made the appointment with their service writer Mike. When I arrived on Monday at 7 am, I was told by their service writer Brett, that her wasn't sure that they could diagnose why my windshield motor would not turn on and that he wouldn't be able to get me in for at least another day. I had told Mike I was already late departing on my trip and he assured me he could get me in first thing Monday. I have had numerous vehicles serviced here before but not anymore. Update as of 5/11/15...I worked with Svc Mgr Justin who appologized for the situation and helped me get my money refunded for a part I purchased from their parts department before I left the day of my appointment.
Rhonda 711
May 3, 2015
We felt very comfortable working with Keith and felt like the deal was pretty easy. He was helpful and knowledgable of the vehicle and did not pressure us at all. Very good experience.
Garydean
May 3, 2015
Alex went to bat for me in negotiating the deal and was very knowledgeable about the Ford Edge model; even though busy juggling two other customers, he was focused on making me happy.
Jmthomas
May 1, 2015
We came to Sunset looking for a fabulous deal that another dealership didn't offer and we found it! They were straightforward, honest, and gave us all the information and numbers we asked for! It was a great day with a great business deal! Thank You!
RTK
Apr 30, 2015
I had Dan Dopuch as a salesman and he was very nice, professional and not pushy when it came to purchasing my new vehicle. The process was quick and painless. The dealership even stayed open late to complete my deal. Justin Lombard in finance was just as good and got us in and out in no time. I would highly recommend both Dan and Justin at Sunset Ford.
jwc
Apr 30, 2015
Thanks to Mike Geraghty for making my purchase an easy, efficient and enjoyable experience. I would definately recommend the dealership and Mike to anyone looking for an automobile Jon Carlson
Path29Apr15
Apr 30, 2015
I have never liked shopping for cars but Sunset Ford made it painless. Sunset had the best selection and I could arrange for a test drive over the internet. Braden went over every detail of the car and made the entire experience a happy end to tough week after my car was totaled.Thank you Braden!Pat
desperateneed
Apr 30, 2015
I just want to say thank you for such great courteous, and professional service, at a time of crisis concerning my ability to be able to transport myself, to and from, my place of employment. I would like to commend Braden, and Larry Sidbury for working very hard to get me into a new Ford when the circumstances at this time in my life were, at best, very difficult. Braden, while being asked to help me, also while having other customers to attend to, handled his customers with great professionalism, and poise. Sincerely. THANKYOU... Bryan Mahon
richdix4021
Apr 29, 2015
Steve was very good at explaining every detail about the car we leased.Lynda and I appreciate his assistance in the selections we made.Thank you Steve.Rich and Lynda Dix
Rapp2500
Apr 29, 2015
I would recommend anyone to do business with Sunset Ford and Braden the sales man was the best I've ever dealt with and very pleased with how I was treated during the whole experience and in the future if I need another vehicle I would guarantee to return to sunset Ford to purchase another vehicle myself as a consumer would give Sunset Ford a plus rating from the experience I had with them very easy to work with
tactgm5
Apr 28, 2015
Steve,As we came in looking for a car for our soon to be 15 year old, you made us feel at home from the moment we walked in. Thank you for the no pressure! This is our 3rd car bought at Sunset and by far the most easy!The McDonald Family
Tessa
Apr 28, 2015
Larry Burchardt helped educate me about engine options for my new Ford Escape, as well as other available options. He was easy to talk to, and made the entire car buying experience pleasant and not the daunting experience I was anticipating.
ImAHappyCamper
Apr 28, 2015
Randy Ennis was great to work with. I gave him my wish list and got everything on it and more. Brittany was my first contact and she is such a nice person and so helpful. Justin walked me thru the Finance process and was very patient with all my questions and concerns. All around good experience.Love driving my Escape!
paulgraham1
Apr 27, 2015
I didn't know exactly what vehicle I was looking for when I came to Sunset, and after meeting Randy Ennis and talking for just a few minutes, he evaluated my needs right away. I bought the second car that he showed me - a Ford Edge. He explained all the features, and was VERY knowledgeable and helpful in my choice. Very polite and great to work with!
trainmanswife
Apr 27, 2015
Dave Decker is not only a really nice person, but a great salesman as well. He is very courteous and explained all of what I needed to know. He made me feel really special and taken care of. I believe I got a really great deal on my beautiful Mustang, and I think he tried really hard to get the best for me that he could.
DIBGT
Apr 27, 2015
I shopped around 2 other dealers before ordering a 2015 Mustang GT from Sunset Ford. Tommy was great in getting the best deal for my trade, which I was after. Ordering the Mustang was pain free and quick. From start to finish I drove away with my new Mustang in 6 weeks, very reasonable considering I ordered it. Tommy and staff was very friendly and helpful, thanks again!!!
Jamie
Apr 27, 2015
I had an excellent experience and I believe I received a very fair deal. Everyone that I delt with was professional and courteous. I would recommend and I will return.Thanks a lot guys!!!
pladd2207
Apr 27, 2015
Casey is a real treat. This experience was informal, informational, and without competition. Casey knew I was serious, and he addressed all my questions, concerns . He made me feel like family. And my car is wonderful. The only glitch was a slower finance dept. But I'll be back.....
santer
Apr 24, 2015
They were very informative and helped with a quick and easy process. They were able to get us what we were looking for at a good deal.
Bob&Zach19s
Apr 23, 2015
My 16 year old son and I were very pleased with the buying experience that Randy Ennis provided to us when purchasing a 2008 Escape from Sunset Ford this week. In just our 3rd day of looking for a used small SUV for my son's first car we had made many visits to various dealerships around the St. Louis area with most living up to the dreaded "used car salesman" interactions I anticipated. Randy on the other hand was very pleasant to work with throughout the process and never once did I feel pressured to purchase a car from him for any reason, although I wanted to after my first interaction with him. He was informative as to the features of the various Escape years and models we were looking at and made the price negotiation process quite painless. The closing of the deal went seamlessly and I feel I purchased a quality vehicle at a fair price with his help. I would highly recommend giving Randy a chance to work with you if you are in the market for a new or used car as I understand he works both sides of the business. "Don't close the deal 'til Sunset!" is so true, especially if you have the opportunity to work with Randy.
noway12
Apr 23, 2015
My salesman is Casey Fowler. He is easy to work with and did not pressure me in any way. If he didn't know the answer to one of my questions, he researched the subject and found the answer.
BigNate
Apr 22, 2015
I was looking for a specific vehicle for my wife. I found it here. The price was great, the vehicle was exactly what I was looking for. Over all the best experience i've had buying a car. Thank You Dale.
meehan1742
Apr 22, 2015
We were very pleased with our overall experience! Keith was very nice and helpful to us! We didnt feel pressured. We love our new truck! :) Thanks for everything!!!!
Paul Proefrock
Apr 20, 2015
Sunset Ford and David Decker both bring a fresh outlook on vehicle purchasing, simplifying the process and making it very user friendly. David went "above and beyond" to help put us into the car of our choice. Highly recommended. I guess my best testament will be to return and purchase my next vehicle from him.
Joyce
Apr 20, 2015
I went into Sunset Ford late on a Saturday evening just to check out prices on a 2015 Mustang and to look around. I have been wanting a Mustang for about a year now. Larry Burchardt was very friendly and easy to deal with. I ended up leaving in a 2015 Mustang around 8 PM that night!!
Edgeing it
Apr 20, 2015
Very nice salesman, very professional. Very understanding with our questions and concerns. Would do business with him again. We appreciated all his help. Thank-you Pat &John
New escape
Apr 17, 2015
Everything went fast and smooth. Wonderful people to work with. I give them A's all around!!!!Thank you so much it was fun dealing with all of you.
Hollykim
Apr 17, 2015
I return to Sunset because of the great experience I had in 2007 when I bought my Fusion. I loved that car but time to look for something new. This time my experience was even better. Jim Wagstaff was attentive, respectful and made sure I was getting the best deal. Treff made financing a painless event. I love my new Escape and I will be recommending and returning for all my car needs. Thanks!!
Mholderman
Apr 17, 2015
Braden was a huge help and got me the best deal in town and I would recommend anybody looking for a car to go see Braden sunset best customer service around
kimberrs
Apr 17, 2015
we had a wonderful experience working with the salesman. There was no pressure to buy. We are very happy with our purchase. thank you for taking such good care of us my daughter is very happy with her vehicle.
Bill B.
Apr 16, 2015
Tim was a real pleasure to deal with, as was the rest of the staff. Tim delivered the EXACT 2015 Mustang I was looking for !! He seemed very knowledgeable about the product and surly helped me through the purchase process. Thanks Tim !!
benton2b
Apr 16, 2015
Dan and Mike made buying a used car easy & pleasant. I would recommend Sunset Ford to anyone interested in a no pressure car buying experience.
ty13
Apr 16, 2015
Braden was easy to talk to. Never felt any pressure to buy. Gave us what we wanted no pushing to anything we did not want.
Stlking9
Apr 16, 2015
The team at sunset ford was awesome , they had ever answer for me and jumped through hoops to make the deal possible !!! They were up front about every detail with the car and you can't beat that. Thanks to everyone at sunset for all their hard work
apprehensive buyer, rogerramjet
Apr 16, 2015
I was apprehensive about going to any dealership but Keith made it very enjoyable and very easy on me. There were no glitches or problems with the process. Credit person, Justin, made me feel very comfortable and helped me find the correct financing. All in All a Great Car Buying Experience!
Dunning, Mike 2112
Apr 15, 2015
Dale was fantastic at making our experience run smooth and effortless, we found exactly what we were looking for. Great experience! We will definitely be back for future purchases.
ChristinaandJosh
Apr 14, 2015
Excellent sales, very thorough, excellent experience! Will definitely purchase again and recommend to friends and family. We love our new truck. The buying experience was worth the 2.5 hour drive!
J.Williams
Apr 14, 2015
I recently purchased a car through Sunset Ford (in St. Louis), an excellent experience all around. Keith Boerding helped to select exactly the right vehicle given by preferences and (somewhat limited) budget. He was extraordinarily helpful and courteous and walked me through the process from start to finish. I highly recommend working with him and will certainly mention Sunset Hills Ford and Keith to friends and family members who are car shopping in the future.
mattymo1981
Apr 14, 2015
I'll admit I do my homework when it comes to car shopping. And it was great that as soon as I told Steve that I had a quote from TrueCare.com he skipped past all of the negotiations and gave me a better price than the quote. And from there everything else went quickly and smoothly. We will definately be back again
Dwbrand76
Apr 13, 2015
Tim and Jason could not have made it any easier. They presented me with several options within my budget, and didn't try to upsell me into a more expensive vehicle. A relaxed approach to selling cars is the only way. Go to Sunset and see these guys before you commit anywhere else. You won't be disappointed.
weezr55
Apr 10, 2015
There were problems with ordering the vehicle and the dealer did their best to rectify the situation as best they could. I plan on doing business with them again in the future.
MySunsetCar
Apr 8, 2015
This team is great to work with. I walked in as a single woman buying a new car and they made sure that I had exactly what I wanted and ready when I wanted to pick it up. There were no pushy sales men, pushing me in a car I didn't really want or didn't fit my budget.Thank you to everyone at Sunset Ford
RKrueger
Apr 8, 2015
We had a great experience buying our new Ford Escape at Sunset Ford. Tommy Roberts was easy to work with and was kind and friendly. I would recommend this dealership to my friends and family and be sure to ask for Tommy Roberts! Justin Lombard was also nice to work with with our financial part of the deal! Go see Sunset Ford!
StuartM
Apr 7, 2015
Alex Choucri, my salesman, was attentive and made the buying experience easy and pain free. Management also took the time to introduce themselves and thank me for my business. Thanks!
katek
Apr 7, 2015
Keith Boerding was absolutely wonderful! He was informative, insightful and answered all of my questions without hesitation. I told him the type of vehicle I was interested in buying and he took the time to make recommendations and show me several vehicles that were available. He made the buying experience a breeze. He was in contact even on his day off! Anyone looking to purchase a vehicle should go see Keith!
t748
Apr 7, 2015
I live a considerable distance from the dealership and Dale Noakes worked with me as much as possible over the phone before I drove up. None of the 'games' that can be experienced at other dealerships. I really appreciated how I was treated, like an adult. Thank you, my experience was excellent.
clark0147
Apr 7, 2015
Tommy Roberts was awesome to work with. He spent a lot of time with us just to ensure we received everything we wanted and more. Thank you Tommy Roberts and Larry Sidberry at Sunset Ford.
captbl
Apr 6, 2015
John's assistance in making the sale of my new truck was invaluable. He made sure we had what we wanted and at a price in our budget. I will be back to see John and his staff the next time I need a vehicle. Sunset Ford and it's staff are tops in my book!
stlmedic
Apr 6, 2015
Overall an excellent buying experience. Our sales person Braden was awesome and very knowledgeable through out the entire process. He was very patient and answered all our questions and concerns. I will recommend Sunset Ford to all me family and friends for future vehicle purchases! Thank you!
mynewcar
Apr 6, 2015
They Made Car buying easy. Braden was very helpful and responsive to all our questions and needs. My wife and I bought a beautiful 2104 Ford Edge . We Can't wait to take it on our first road trip. Thanks Sunset!!
cckirn
Apr 5, 2015
We have bought a lot of cars over the years and in that time have actually come to not like car salesman that much. We usually go to car lots on Sundays so no one will bother us until it is actually time to drive the car. I have to say that Tommy Roberts at Sunset has changed my mind about car salesman. He isn't pushy, he talked to us like we were human, and listened to our needs instead of what he wanted us to do so he could make a sale. To me that is very impressive and I will definitely be a return customer of his. Treff Laplant...I can't say enough. Once we were in the finance office with him signing papers he had our interest rate lower and our payment lower and still had extra warranties and misc. stuff added. Not sure how but he worked magic and I'm grateful!! Thank you so much for your hard work! Impressive!
JWM7896
Apr 3, 2015
A great big Thank You! to Corey Pupillo and everyone at the Sunset Ford team for helping my Mom pick out her new car. Corey was very patient and walked my Mom through the entire process. There was no pressure - just very helpful and was able to answer all of our questions. Great product line and great service. Thank you!
lesfra
Apr 2, 2015
I just bought a 2014 f-150 and I am so happy with it. Braden made my shopping experience very quick and easy for me. He never once tried to sell me a car that I didn't want like I have experienced at many other dealers and that only turns me away. He listened to my needs and wants and helped me find what I wanted. I would highly recommend when buying a new vehicle going to sunset ford and asking for Braden. You won't have any regrets.
GlockGirl34
Apr 2, 2015
Out of all the dealers I have dealt with, Sunset finally was one to treat us right. I would recommend them to anyone!!! Thanks Keith and Justin!!! You made the buying experience very easy for us and I truly love my new car!
Schwartzcrew
Apr 1, 2015
Tim Stewart was absolutely a pleasure dealing with when purchasing our new 2015 Explorer. My husband and I would highly recommend Tim and Sunset Ford!
Cari87
Apr 1, 2015
Braden was extremely helpful and took care of all my needs. I would highly recommend him to anyone looking for a vehicle. Sunset Ford in general has provided great service!
dsabadell
Mar 31, 2015
Our recent purchase with Keith Boerding and John Wesley was a great experience. We had been to several other dealerships in the St. Louis area and were beginning to lose faith. While we have bought numerous cars in the past and had good experiences, we had never ran into such a string of unfriendly, arrogant, and unhelpful dealers as we did this year. That was, until we came to Sunset Ford, and met with Keith. Keith was friendly and helpful from the time we spoke on the phone. He was low pressure, and seemed to truly care about us. He even worked out the closing details to meet with our crazy schedule. The sale was easy, but the vehicle needed a few items completed to be ready for pick up. That's where the manager, John Wesley, came in. John went to great lengths to get the vehicle ready for us in minimal time, and took great care to ensure that our needs were not only met, but exceeded. He was friendly, supportive, and really helped make the entire process run smoothly.During the payment process, we worked with Treff LaPlant. He was very nice. In paying for the vehicle, I inadvertantly forgot to include $0.43 in payment. Without skipping a beat, Treff took some change from his drawer, and deposited it into the envelope - without saying a word. I asked him about it, and after pressing, he admitted that he was making up the $0.43 shortfall in my payment. Wow...that was very nice. It's not much money, but it was attitude that was impressive.I would not hesitate to purchase another car from Sunset Ford, or recommend these individuals to a friend. Thanks!
Rubin
Mar 29, 2015
Dave was a pleasure to work with. We are repeat customers and would recommend him. He provided excellent customer service. We made an appointment and the process went smoothly.
Rich
Mar 28, 2015
I worked with Alex and Larry and they were top notch!!! They put together the perfect truck and made the process extremely easy. High fives to both of them! Highly recommend.
Jim
Mar 28, 2015
Mike Geraghty's pleasant disposition assured us a great buying experience. During the sales process, Mr. Geraghty was very helpful in directing us to a vehicle that met our need and expectations. Most importantly, any inquiry or concern we expressed, he provided a thorough explanation. Mr. Geraghty can best be characterized as a person with utmost integrity. We would definitely recommend Mike to anyone interested in purchasing a vehicle at Sunset Ford.The Riordan's
Corinne's Mommom
Mar 27, 2015
Dale was our salesperson, so very nice, no pressure, easy to deal with. Fair price given! Buying a car can be a nightmare, this was a very pleasant experience!
Moman
Mar 26, 2015
I purchased a used car (2011 Honda Civic). It had a couple of issues but by contacting Perry Webb (Used car Sales Manager) I couldn't be happier! He worked with me to resolve problems & even went above & beyond to make me a VERY satisfied customer. I would highly recommend this dealership!! I will proudly display the Sunset Ford nameplate on my vehicle.SignedMark Mrozewski
Zacreplogle
Mar 26, 2015
My wife and I just purchased a 2013 ford fusion from MIke. Let me start off by saying Mike was fantastic from the very beginning. He helped us find the perfect car for us over the course of a few weeks and always kept in touch. Never once did we feel pressured or uncomfortable. Overall we could not be any happier with the service Mike and the staff at sunset ford extended to us. Perry Webb was also fantastic. Definitely will be referring anyone looking for a car to Mike and Sunset Ford.
mahuark
Mar 25, 2015
Sunset Ford and everyone who works there is just wonderful beyond belief. They are so friendly, knowledgeable, and genuine. They truly want the best for you, your family, and your new vehicle. My family and I worked with David Decker and I couldn't give him more praise. He is highly professional and very friendly. He makes buying a new car a breeze and a VERY enjoyable process. We went in on a limb to buy a new car and David showed us wonderful cars that would suite me and my lifestyle. He gave us more than enough information on each of the vehicles and helped me make an informed decision. He reviewed all the options I had for the car and went over all the details of the car to help me feel very comfortable in my new car. I can honestly say that it was an enjoyable experience and I would highly recommend David Decker and the Sunset Ford team!
SuzyQ
Mar 25, 2015
When I decided to buy another car, all I knew for sure was that I wanted an SUV. I went to Sunset Ford and was greeted at the door by Dale. He was fantastic! He asked me lots of questions about stuff like my needs and wants, the amount and type of traveling I did, and if the car would be my primary vehicle or a second car. By the time he was finished, he seemed to know exactly the car I wanted and he was right! I love my Subaru! I couldn't be happier with my new car and my experience with Dale and Sunset Ford!
xxijarekixx
Mar 24, 2015
I drove from Kansas City to get the truck I wanted. When I arrived I found out that my trade did not qualify for the incentive I had talked about with the Braden, however they made it right and gave me the incentive price over and above my trade value. I was in and out of the dealership with my new 2014 F-150 Tremor faster than I've ever experienced with any car dealership. They made it quick and easy and got me the deal I wanted exactly as we had discussed before I made the 3+ hour drive.
Breezy07
Mar 23, 2015
Dale was great! He showed us the cars we wanted to see and then made a suggestion, which was the vehicle we went with. I absolute love my new Escape! The experience was amazing because we never felt pressured in any direction!
Doomstang
Mar 23, 2015
Steve and the rest of the guys at Sunset were very helpful. They answered all of our questions and got us the best deal possible. I would definitely do business there again.
John
Mar 22, 2015
Tommy Roberts Did such a great Job selling us an F150 pickup truck! He really took great care of us and got the price down. WE LOVE OUR TRUCK! Tommy was very personable and friendly. We would recommend this dealership and sales associate to family and friends.
alanzer
Mar 22, 2015
I called Sunset to inquire about a Fusion I found on their website and was connected with Casey Fowler. He was straightforward with me about price/financing options. I called back the following day after researching some better equipped models on a different dealer's site and he was once again straightforward and explained why I was finding lower prices on competing dealer's sites. Beware of prices that look too low -- they include discounts you may not qualify for. Sunset does not include all of these in their prices you find online. IF you do qualify for them, you will pay even less than you were expecting. Casey also worked to help me get a maximum amount for my trade in and found additional rebates I qualified for. I would totally recommend Sunset and Casey to friends or anyone I know who is in the market for a new or used vehicle. I was able to test drive, secure financing, and drive away with a new Ford Fusion in 3 days!
Heatherforst
Mar 21, 2015
My whole experience at Ford was amazing! No pushy salesmen here but people that actually seem to want to help you. I was a first time car buyer and I would definitely reccommend first time buyers to come here!!
Boss Moss
Mar 21, 2015
We took home an awesome ride Friday morning...a Carroll ShelbyGT500...Of course being a Ford made it awesome but also dealing with Jim and the staff at Sunset completed the experience. All the aspects of the car was explained by Jim and the low pressure sale made the decision a lot less stressful. We thank Jim and Sunset!
Vivien
Mar 20, 2015
After an utter nightmare at a different Ford dealership, I called Tim Stewart who was straightforward and helpful, and did not engage me in a bunch of haggling and nonsense. Thank you for making this huge purchase relatively easy and painless!
GT5.04ME
Mar 20, 2015
I was between two cars and he took a lot of time to help me get the all the details about each of them so I could make an educated decision on this important decision. He was very quick to respond to all my questions. He helped me weigh the pros and cons of each car until I was extremely happy and comfortable with the decision I made to buy the car that I got! He was never high pressure or intimidating and I will recommend him to my friends, clients and family! Ask for Tommy Roberts!
Joseph
Mar 19, 2015
Alex was a great salesman very helpful and got me a great deal. I will recommend him to all my friends. Thank you some much for the great experience.
EmDickherber
Mar 19, 2015
We purchased a 2013 Escape and Dan was great to work with. He was not the "typical" car salesman. We were never rushed or pressured to make a purchase. He walked us through the process and was personal, friendly and professional. We also appreciated that Sunset's prices were very competitive. We would highly recommend Dan to anyone looking to buy a car!
Deb V
Mar 18, 2015
Recently we purchased a used car from Jim at Sunset Ford. Jim was great to work with! He was very friendly, helpful and knowledgeable and went out of his way to make sure we were pleased with our purchase. We would definitely recommend Sunset Ford to others and plan to go see Jim again for our next car purchase. Thanks, Jim!
BarbeLMT
Mar 17, 2015
Working with Jim at Sunset Ford made my car buying experience better than expected. My previous dealings with both Dean Team and Lou Fusz were both such awful experiences! Both left me feeling like a hostage of the dealership during the car buying experience, whereas working with the wonderful sales and finance team at Sunset has shown me what a great experience buying a new car can be.
John B
Mar 17, 2015
I recently purchased a new Ford Fusion from Sunset Ford. The sales associate Casey Fowler was so helpful and very knowledgeable.The staff at Sunset Ford was very professional and friendly. I would highly recommend Sunset Ford to anyone looking to purchase a new vehicle..
Jcento
Mar 17, 2015
Jim was extremely helpful & knowledgeable. He was also very friendly & I would highly recommend him to anyone else looking to purchase a car. We are very excited about our new truck! Thank you, Jim!
hubbelja
Mar 15, 2015
Both Braden and Joe were very knowledgable and made this experience very easy. by far the best out of any dealer period Not only did they know there product but also inventory, so I was able to get what I wanted and saved a ton of money with special incentives. Also want to give a shout to the Internet team for up front pricing that is leaps above the other dealerships with offers and honoring the listed price and informing me of the details of the qualifications to get the special pricing. Financing person was excellent and was exceptional as well. Thanks Sunset for making the transition to Ford a very pleasant experience.Joe H.STL
ts47
Mar 14, 2015
Just bought my first new car at Sunset Ford. Everyone I came in contact with was very helpful and nice. They were able to answer any questions I had as they walked me through the buying process. I ended up talking with several salesmen, if they weren't in or busy with other customers they would get someone to help me. Overall I am very pleased with my purchase and amazed at their customer service.
Tc157022
Mar 14, 2015
Both Jim and Keith were extremely polite, attentive, and helpful throughout the buying process. The sale and negotiation process was painless and easy. Would definetly recommend anyone looking for a new or used vehicle to shop at Sunset.
loveford
Mar 13, 2015
Hello everyone at sunset ford I came in yesterday Thursday March 12,2015 Cory worked with himself n the other staff members on getting a deal on my 2015 ford focus I am very pleased with how things worked out near the end I cannot say enough I am very happy customer Cory Pupillo deserves a 5 star rating.
Beagle
Mar 13, 2015
We have purchased several new vehicles from Sunset Ford over the years because of the wonderful people there and equally great service. We just purchased an awesome 2015 Ford 250 4x4 and couldn't be happier. A high five to our salesman, Braden Bolerjack who didn't pressure us into anything, was very informative, answered all our questions and concerns. Dealing with Braden was super easy and a very pleasant experience. Getting financing was a breeze and didn't take long at all. Everyone we met at Sunset were very nice and we highly recommend that when you're in the market for a new vehicle, go to Sunset Ford. We also are very pleased with their service department when our vehicles need repair. They get it done right the first time and in a timely manner. Sunset Ford has earned our trust and loyalty. Shawn & Karen McGillis
cmnegr
Mar 12, 2015
Braden was fantastic work with throughout the process! He found the exact car I wanted at the best price in town. He would not stop until I was satisfied. He was responsive, thorough and would not give up on the deal until I got everything I wanted. I would absolutely buy again from Braden and the Sunset Ford team.Thanks Braden, I love my Explorer!
dad
Mar 12, 2015
Kudos to Dale for his professional salesmenship. He did not pressure nor push his or the dealerships agenda to sell a vehicle. I went through the appraisal/research of a potential buy at my pace. Bought a 2010 SHO as a result. Looked at a couple of other vehicle's prior to the SHO that just did not work right for me. Very pleased with the end result. I did try several other area dealerships of makes and models and by far this dealership surpassed the others in attitude their sales approach. My thanks to Dale and Sunset Ford.
JKruse
Mar 11, 2015
We just purchased a Nissan Cube today From Mike. Not only do we love the car (it is everything described in the listing... And more!) but we love the help and support we received from Mike. We are about 2.5 hours away from the dealership and wanted to be sure of the vehicle before we made the drive. Mike spent time with us over the phone answering our two million questions and walking us through everything. He assisted with the financing and had everything done and in order when we arrived!He provided us with excellent, no pressure service, and was wonderful to work with. I never felt like I was being pressured or talked into the vehicle, he just gave me straight answers and super service. Would highly recommend him, and would see him for future car purchases!Thank you Mike, you made our day!
G
Mar 10, 2015
Great dealership to work with. Everyone was professional, nice, understanding and knowledgeable. Very low pressure in the sales process which is respected. All were easy to talk with and explained anything that was needed or asked. Bought many vehicles over the years and this was one of the most pleasant experiences ever. Shopped around at other Ford dealerships in the South County area for the same vehicle and had totally opposite experiences. Would not recommend them to anyone other than reporting them to the BBB and Ford Motor Company.
hotmaillll
Mar 10, 2015
Tim was one of the best salespeople I've ever dealt with. Professional, fast, and knew his stuff. All future business with be through Tim. Thanks sunset ford!
Anne
Mar 10, 2015
Keith is different from some pushy car salesman; He lets you decide if the car is really what you want. He is trustworthy. He caught an issue with my pre-owned Honda and managed to order the parts from the dealer and had it installed in one day! I was very impressed, if that wasn't for him, I wouldn't possibly notice the issue. He provides excellent service. He contacted Enterprise for me to make sure that I could return my rental car in time, yet didn't have to wait too long for the repair job to be done. I can't ask for more, this is the very first time I feel that I can actually trust a car salesman. Highly recommended!! Purchasing a car from him, you can have a peace of mind.
rory_akersathotmail.com
Mar 10, 2015
Mike my saleman and Treff in finance were great to deal with. The hardest part of the purchase of my 2015 Fusion was picking the color
Peppers
Mar 9, 2015
I grew up hating Fords but I have to say I really love driving my 2013 Ford Escape Titanium. I felt Dale and the staff at Sunset treated me well, and will return in the future.
123rbox
Mar 7, 2015
Amazing experience during my purchase. Alex was very helpful and informative about my 2015 f150 truck. He was quick, not pushy and we came to a fair price for both myself and for the dealership. I feel like I got what I wanted and didn't feel pushed to overpay for it. as well Justin and Jason were extremely helpful when it came to my purchase. Everyone seemed quite helpful and I didn't feel like I was getting "worked over". a very nice purchasing experience. I would highly recommend this dealership to others.
Missie Freburg
Mar 7, 2015
I have purchased many cars however this was the most pleasant purchase in my life. I bragged to my neighbors how wonderful my experience was so they went in and bought one too!! No other dealership compares with Sunset Ford and the salesman-Braden Bolerjack. I will not go elsewhere and will recommend no one else!!!
Dak
Mar 6, 2015
Randy Ennis was honest, direct and most importantly followed up on the important details. Randy was professional and has a easy and friendly manner. I have 40 years experience in buying cars for personal use...... seen and heard most everything. The lesson is when you find a good car salesman who is honest and knowledgeable you buy. I did. Ford Mustang GT convertible. Do your self a favor and ask for Randy Ennis.
brettsnead
Mar 4, 2015
Mike was a pleasure to do business with and very helpful. He answered any questions we had and if he did not know the answer he went above and beyond to get it for us. I was also able to speak with the mechanic that went over our truck, that only added to my piece of mind that I was getting a solid truck. The fact sunset is a union shop only added to my confidence that the truck had been through the best of hands. Excellent experience start to finish.
Candyola95
Mar 4, 2015
Everything went smooth. No REAL complaints here. I did have to wait a little bit even though I had a scheduled test drive but, the staff was friendly and the wait wasn't terrible. I loved the car I test drove and ended up buying it. After I bought the car I was told they only had one key for the car. Not a big deal as I am the only driver and will have another key made soon. I was told that the car would be filled up with gas. I left the lot because I had to get home and get ready for work, when I realized I had a little under half a tank. I ended up filling it myself. This was the only thing that bothered me a little about my entire experience. It wasn't anything major. It happens. Mr. Keith Boerding was great. Even calling my insurance company to make sure it was okay to leave the lot. I did appreciate that. This was my time first car experience and I would come back to get another car in the future.
Dwaggs
Mar 4, 2015
They did a good job working with us on buying a new F1 50 Ford pick up truck. We had two trucks to trade in and got a fair value for them. We enjoyed working with Dave and he answered all our questions and was very professional
ashleyjimmy
Mar 4, 2015
mike helped us go home in our new 2010 ford fusion, we were so pleased with everyone we interacted with at sunset for and would recommend anyone to purchase are car from them. we love love our new car! Thank you!
lkbeck
Mar 3, 2015
Just an all around great experience at this dealership. Emailed Randy on Monday saying I wanted to test drive the Acura he had and I would be there the next morning. I was 10 minutes late and there he was with the car all warmed up waiting on me. I told him I had to be gone by 12:30 at the latest ....I walked out of there at 12:01. I highly recommend.
Jdegenhart
Mar 2, 2015
I have never stepped inside sunset ford before my purchase but, was always curious from the commercials and enormous showroom seen from the corner lot. I was looking for the perfect solution to my problem a little 9 month old and not enough car. My research led me to a Ford Escape. Casey started me out with a very comfortable experience on the test drive. I came back the next day to start talking with Braden. Extremely satisfied with the service I received from him and his sales manager, Jason. Both were more than understanding and worked with me and my newly adjusted hectic schedule with the baby. Braden was even willing to drive to my home to help pick up a trade. This was very handy as I had two vehicles to trade in and only one husband, me, to take care of it all. I was very appreciative of the service but my schedule worked out on a third day and delivered the second trade and finalized the paperwork. To summarize, I am extremely satisfied with the sales staff service, the willingness to work and deal with me very professionally, the knowledge of the staff, and how comfortable the entire car buying experience was for me. Thank you sunset ford and Braden!
Logan Rice
Mar 2, 2015
I was very happy when I left the dealership with the brand new 2015 Ford Fusion S package and the car is the right color and everything.
Steve
Mar 2, 2015
This is one of the best car buying experiences I have had. Very low pressure; we told Steve Lower what cars we wanted to look at; he let us test drive them, explained the differences. Then after we made our decision he explained the different options available to us and the cost. Was no pressure on us to go with higher cost options, he left it totally in our hands after. After the sale he went through the car explained all the options and informed us if we had any issues, questions, or concerns that we could come back any time and he would happily take care of us. Very pleasant overall experience.
Amy
Mar 2, 2015
I called on a Wednesday night and got the pleasure of talking to Randy!!! He called and checked in with me on Thursday and Friday. We set up a time to look at the car saturday morning. I had told randy the car was for our daughter, when we got there to test drive the car he had it warmed and cleaned and several safety features updated! He also said he would call us on Monday to check and see how our daughter liked the car. Our daughter loves the car btw! Randy did what he said and called me Monday morning to check on us!! Great experience and I would and will send everyone to Randy ar Sunset Ford!!!! Thank you Randy!!!!
jimmyd.
Mar 1, 2015
Jim Wagstaff and just about anyone else I asked for help with etc... were knowledgeable.If they didn't know the answer they found it. all that anyone can ask.Would once again, buy another vehicle from this establishment.And I did not have to wait an unfair amount of time processing the purchase.
shf
Feb 28, 2015
First impressions are important! Jim Wagstaff is easy-going and professional. Second impressions are just as important! The customer service he provided made this the most enjoyable and easiest car purchase I have ever experienced. I hope to hand this Escape down to my kids in a year or two, and I'm already considering a newer Escape as my next car. I will go back to Jim. I highly recommend him to friends and family. Thanks, Jim!
Gutter Solutions
Feb 28, 2015
Walked in off the street to look at a Ford tuck I saw online but ended up going with another used one on the lot.Keith was my salesman I worked with and he made sure that the truck was is good working order and up to code.He was pleasant to work with and was able to work out a price that me and my family could afford. Sunset ford even did some extra fixings on my new truck days after I bought it just to make sure I was satisfied.So in conclusion when buying used vehicle " Go to Sunset Ford" and ask for Keith Boerding"
btaylor
Feb 27, 2015
I was in need of a car after an accident I was in and Mike and the members at Sunset Ford of St. Louis made the experience the easiest it has ever been for me. I was on a tight budget and the car I was looking at was a little bit out of my price range, but I still took a shot. I am glad I did, I got the car for a great deal. Mike was professional and personable and provided great service. He made the entire process stress free. I would recommend this dealership to others and if you are looking for a used car ask for Mike.
nkeaney11
Feb 27, 2015
This was my first time buying a car and I was basically clueless on all of it except what car I wanted, my 2013 Explorer Sport was everything I wanted and more. We pulled into the lot and Keith met us outside with the key for our test drive and lets just say, the car was perfect. This process was smooth with Keith and he made sure after all the paperwork was done and finalized that he showed us everything inside the car and how to use it, THANK GOD! I really thought this process would be like pulling teeth to buy a car but he made it the easiest process ever. Sunset Ford has my business and will be the only ford dealership I use!
mtwalsh367
Feb 25, 2015
This was our first experience with Sunset Ford and we are very glad we chose them for our new truck purchase. Steve was great to work with and we feel like we received a very good deal for the new truck as well as our trade in. We would highly recommend Sunset Ford.
Mark and Judy
Feb 25, 2015
Keith has always been ready and willing to do what is needed to help fill our needs when autos are concerned. We hope our relationship with Sunset Ford and Keith will never change.
CLamb516
Feb 24, 2015
I am a single mom with limited time, as well as budget! I was in a car accident during one of the bad snow storms this winter and had limited time to find a car, with a small window of a car payment I could afford....Sunset Ford came Highly Recommended along with Great online reviews!! Dan Dopuch was Extremely patient with me, regardless of the time- and I drove away with my "new", reliable, cozy, cute & affordable 2012 Ford Focus- perfect for my budget & my daughter and I :-) Great experience, great people, and great price!!
bbraning
Feb 24, 2015
My wife and I had a newborn arrive and needed to get into a larger vehicle to accommodate our family better and to pull boat/campers.We found a very fair price on the truck we were after and we're treated exceptionally by all staff involved.
Mr. V
Feb 24, 2015
I was searching dealers on line for a pre-owned SUV and came across a freshly traded-in 05 TrailBlazer in the price range I was looking for and with the amenities I needed. Mr. Boerding was in the lot when I pulled in and helped me through every step of the process very professionally. He helped me above and beyond what was expected and to coin a phrase from one of your competitors, (there were a few things that weren't right) "He made them right!" He continued to help me even after the sale. I will definitely shop your store again and recommend it to my friends.Sincerely,Stephen VanHoogstraat
abrown1024
Feb 24, 2015
It was my first day browsing for a car. I was determined to have a month to do some research and look around. Thankfully I had a great experience at Sunset Ford with Alex Choucri and ended up buying a Ford Focus that I absolutely love. It was low pressure, very professional, and a price that couldn't be beat. Thank you Alex for a great experience. I would definitely recommend you, and Sunset Ford.
Liz
Feb 23, 2015
I purchased my Certified 2013 Ford Escape SEL from David Decker. I could not be more pleased with my new car! The experience was nothing but easy from the moment I sent a request to test-drive my car. I live in Kansas City, so I did all of my shopping online, no other dealership in St. Louis had comparable prices for all of the features and low mileage. I will definitely make the trip back to Sunset Ford for my future vehicle purchases.
TScott
Feb 23, 2015
Purchased a Certified 2013 F150 Ford Raptor. Everyone was courteous and professional. Sunset was able to shop my preapproved Credit Union and find me a better interest rate. Overall a very pleasant buying experience.
cam58
Feb 21, 2015
My husband and I just stopped in to look on our way to another dealer. We didn't think the price we were given could be beaten and they had the color and model we were looking for. Cory was great to work with, would recommend Sunset Ford to anyone.
Amustoe
Feb 20, 2015
Was recommended Sunset Ford by a friend. Had a great experience. Low pressure, very helpful staff. I walked away with a Ford Escape that I am very satisfied with.
Don S
Feb 19, 2015
I was looking for a small truck and had already visited another dealer beforehand. Spent several hours there before leaving empty-handed. I came to Sunset right after hoping to find something more suitable and met with Dale Noakes. I knew what I wanted and he wasn't one to mince words. We actually ended up finding a perfect 2006 Chevy Colorado and it was just overall a really positive experience. I'm happy with my truck and glad Dale was able to help me so easily. The facilities and atmosphere at Sunset were welcoming so, that's also worth mentioning. Anyway, thanks Dale and thanks Sunset Ford for my Chevy!
PG Siems
Feb 18, 2015
This is the fourth new vehicle that we have bought at Sunset Ford. I feel the price was fair and the Steve did a great job working with us. I love the truck and will enjoy it for years to come!!!! Thank you Steve!!
Powerline miner 5 echo
Feb 17, 2015
They posted a fair price on the Internet that smoked everyone else. And you didn't have to play the let me ask my manager game. It was nice
mizerymom2011
Feb 17, 2015
Sunset ford was an overall amazing experience after dealing with a mess of car dealerships that were selling horrible vehicles! We couldn't be happier with our decision! Thanks again tim!
wylie
Feb 17, 2015
I think this dealership really works hard for the customer to fill their needs, they take the time to listen and talk with you.They tried every angle to work in my price range that I could afford.
Hayjgarr
Feb 17, 2015
As a recent college grad, this was my first car purchasing experience. I was blown away by the friendliness and non-pushiness that I experienced at Sunset Ford. From the moment I walked in the door, I was treated with respect and dignity. They answered any and all questions that I had and made this process smooth and pain-free. I would recommend Sunset Ford to anyone...and be sure to ask for Tim!
dschneider
Feb 16, 2015
My elderly parents needed a new vehicle....Randy Ennis, our salesman, was great to work with and helped us find the perfect vehicle for them.
woodct
Feb 14, 2015
We had a great experience with Keith! He was patient and efficient, and helped us find exactly what we needed. This was my first time purchasing a car from a dealership and I was not sure all the things to ask/check in with before we purchased. After buying, we were notified that there was only one key and one key fob for the vehicle. I was very upset by this, but I simply e-mailed Keith and he had it taken care of for us. We now have two keys and key fobs to our new Explorer! Thanks Keith! Would definitely buy from you again!
Monica
Feb 14, 2015
My experience with Keith Boerding was very amazing. He was very polite and professional with me. I really appreciated how he took the time to work with me on finding me a vehicle. He help with cleaning out my old vehicle and I love the car he picked out for me. I'm very satisfied with Sunset ford and I will recommend family and friends to this dealership. Thanks again Keith for helping me find the perfect car.
Kristofer K.
Feb 11, 2015
Steven was excellent to work with: he was straightforward, clear, and calm. At no point did I feel pressured, and the detailed information he gave me was more than enough to make an informed decision. He even alerted me to a discount that I previously didn't realize that I qualified for - saving me even more money. An overall great experience.
Pam
Feb 10, 2015
Keith is a great salesman; knowledgeable and patient. I purchased a 2012 Ford Fusion for a family member and he made the experience very pleasant and very efficient. I live out in St. Charles, and it was worth the drive to deal with Kieth the Sunset Ford.
drodgers
Feb 10, 2015
We had a great experience with Sunset Ford. Look forward to doing business with you in the future. We will definitely highly recommend you to family and friends.Thank you, Bruce and Donna Rodgers
bissorryb
Feb 10, 2015
Jim W (salesman) was easy to work with which was a nice relief after we had talked to several other salesmen at other dealerships over the last few days who were very pushy and made us even not want to shop around. Jim was friendly and low key.
Katie19221
Feb 9, 2015
Braden was awesome! He took the time to answer all of our questions and never pressured us to make a decision. We brought our cars back the next day to have them detailed and he spotted us across the lot and yelled hello. Braden made us feel special and made us feel like we mattered (even before he knew we were buying 2 cars). Great customer service is hard to come by these days but he knocked it out of the park! THANK YOU!!
A26YVET
Feb 8, 2015
Cory is great! He got me in the 2015 F-150 Platinum, Super Crew, right away. Cory called me as soon as the F-150 arrived and ready for me to test drive in three hours. Cory took time out and got me with Joe Brookes, Accessory Manger accommodated me what I wanted on the truck. Cory let me test drive more one 2015 F150 about five times. Cory worked for five hours to get me in the Vehicle. This is the second vehicle I got from him. CORY WAS GREAT!!!
andersz
Feb 8, 2015
Alex took great care in making sure we got what we were looking for. Very nice and accommodating. When it came to pricing he really helped us get to our price point.
dsteph85
Feb 7, 2015
My wife and I just bought a Ford Escape and Ford Fusion from Sunset Ford. Braden helped us find the exact cars we wanted and was very patient with us while we test drove several different cars. He was very informative and very polite. Justin took time out to go over several financial offers and helped us choose the best one. I mean, the fact that we bought two cars speaks for itself. We will be referring our friends and family.
Martro
Feb 7, 2015
The most friendly and no nonsense dealership I've ever been to. We walked in, told Steve exactly what we wanted and we got it as simple as that. Also in financing I asked for a longer warranty and because we perchased one of Fords new and great maintenance packages we got an even longer warranty than asked for included at no extra charge. Now that's what I call being satisfied to the fullest with a major perchased such as this.
Tasha
Feb 5, 2015
Cory Pupillo took great care of us and made our experience excellent! My family will always purchase our cars from Cory in the future and will refer him to everyone I know. Thank you, Cory!
wbernard91
Feb 4, 2015
Excellent help, couldn't be happier with the F-150. I had a good time learning about the sales process that is innate to buying a new truck. Thanks!
jerry
Feb 4, 2015
Everyone that I dealt with from the beginning especially Dave Decker, my salesman. I will definitely be back when I am ready to buy again Sunset Ford is like home away from home.
mdn31126
Feb 4, 2015
I have purchased many cars in the past from various dealerships around St. Louis, but nothing comes close to the experience I had with Sunset Ford. The sales consultant Steve Lower did an amazing job showing me vehicles that fit my needs physically and financially. The Sales Manager Jason Straub did everything in his power to make sure that the deal I got was the best one I could possibly get. Unlike previous deals I have made with other dealerships on vehicles, I left feeling good about my purchase. Because of Jason and Steve I will never buy a car anywhere else.
pattyio
Feb 3, 2015
I found two cars on the internet that I was interested in, to my surprise I was contacted by a sales rep. I didn't feel pressured & was not hit with a ton of e-mails & calls! When I went to Sunset Ford to see the two cars I was greeted by Mike, he was busy but introduced me to Keith Boerding. I thought that was very professional, I didn't have to wait for him, Mike assured me Keith would take good care of me! Well my 2001 ford contour had been very loyal but something kept pulling me to a 2010 Toyota Camry. I still can not believe I left with a beautiful Camry!!! No pressure to buy or spend more, it just happened all so easily. Keith was as happy for me as I was. I will definitely recommend Sunset Ford to whomever is looking for a car!!
nancy55055
Feb 3, 2015
We came to Sunset Ford after we were treated So badly by Tony at Jim Butler..seems being loyal and buying 3 cars at a dealership really means nothing to them. I have never owned a Ford and was a bit unsure, but Cory Pupillo and Alex Choucri were kind and answered every question. Alex smoothed a hiccup, and Justin was excellent with the paperwork. I even returned after purchase, as I had a tech question with my 2014 Edge, and Cory explained things very kindly. I will never go anywhere else for another car, and highly recommend Sunset Ford. Sunset Ford Cares !
Bob
Feb 2, 2015
We just purchased a new car from Sunset Ford. Thanks to Mindy Linn in the Service Department for recommending a vehicle. Our Sales Rep Casey Fowler was very friendly and took the time to show us our new car and all of it's features. Justin Lombard in Finance made sure that we received all rebates and the best deal for us. Sunset Ford has the total package, great product and great people. My wife loves her new Edge.
Karen
Feb 2, 2015
Sunset was great to work with and Braden Bolerjack was outstanding! He went out of his way to locate the exact Mustang we were looking for, picked it up for us, and had it ready to go when we went to close the deal. Talk to Braden at Sunset in Kirkwood - he'll fix you right up.
Robert Link
Feb 1, 2015
This is the 3rd vehicle I have purchased from Larry Burchardt in less than 5 years. Larry is outstanding and very committed to what he sells. He was outstanding to both me and my wife. He listened to our needs and committed himself to serving us and fulfilling our needs without overwhelming us with all the new technology. He was professional in negotiating the final price.
Sherry
Jan 31, 2015
We love Sunset Ford. Steve was easy to work with and we are very pleased with our 2014 Escape. We look forward to many years of great service from Sunset.
c_nolle
Jan 27, 2015
From the moment I called to inquire about inventory, Casey was helpful and informative. During my test drive, he was not only knowledgeable, but also excited about the vehicle. Casey provided the utmost in customer service. And on the day I decided to purchase, both Casey and Justin were informative and personable and made the whole experience one to remember. I have already told the tale many times of my fantastic experience with them and I will continue to do so. Thanks so much!!
Shelbie Butler
Jan 27, 2015
Tim Stewart was the best salesman I've ever had. Everyone was friendly and did everything they could to satisfy my needs. Plus they sold me my beautiful new baby!!!
em2
Jan 26, 2015
Dale has been fantastic! Exceptional customer service to make my car perfect! Treff in financing was very helpful as well. Dealership was very easy to work with
Cdubs
Jan 26, 2015
The salesman, Cory Pupillo was great. Very patient and professional. Went above and beyond the standard customer service that you normally receive at a dealership. This is the best dealership in St. Louis.
mikey
Jan 25, 2015
WE ARE VERY PLEASED WITH THE PURCHASE OF OUR 2010 CAMARO AND JIM WAS VERY HELPFUL AND PLEASANT TO DEAL WITH.AFTER SEVERAL PROMPT EMAILS AND PHONE CALLS JIM WAS ABLE TO GET ME WHERE I NEEDED TO BE ON THE PRICE AND PAYMENT.I WILL RECOMMEND SUNSET FORD TO FRIENDS AND FAMILY AND TO ASK FOR JIM. THANKS,
Oiten
Jan 24, 2015
Went in to just look for a new car. Alex was the one have came over to me and asked if I needed any help. Within minutes he had pulled the car up to the doors so I could check it out and take it for a drive. We hadn't even talked money at this point. After the drive I decided to let him run some numbers and see what they could do. This process was pretty quick considering they were looking for a car loan. They were able to get me a deal I liked in a timely manner and I left there in a new car. Would highly recommend this dealer to everyone I know.
Shannon
Jan 22, 2015
Just purchased my son's first vehicle from Sunset Ford. It was a great experience. The salesperson (Casey Fowler) did an awesome job. He was very respectful of my son and included him in all the questions to make sure he was happy and took the time to explain all the features. I would definately recommend Sunset to everyone.
Madcrazyskillz
Jan 22, 2015
I am extremely happy with my purchase. The mot friendly salesman I have ever come across. He wanted to help me get what I wanted. And he did. I have always been a hater of Fords. But Sunset Ford has made me a believer. Thanks so much. For making life a whole lot easier.
carter1775
Jan 21, 2015
Sunset ford was the friendliest and most professional dealer I dealt with while searching for a new car. They made the experience enjoyable and not bothersome through the whole process.
Efitz1563atyahoo.com
Jan 21, 2015
Extremely good experience at Sunset Ford. Helpful and knowledgeable sales staff who listened to my wants and needs making my car buying process easy and affordable
mikegiebe
Jan 21, 2015
One of those deals to good to pass up. Cory was very good and helpful. Bought a new Escape. Love it. Thank you very much.
Nolver
Jan 19, 2015
I recomend people to come to Sunset Ford. I had to plan to buy an airplane ticket to travel from Grand Island, NE. to St. Louis MO. since, the price for the 2011 Toyota RAV4 at Sunset Ford was cheap. So It was worth for me traveling almost 600 miles away from home... I thank you guys at Sunset Ford in St. Louis MO. for having the best prices in new model vehicles. I'm very happy with the purchase I made. God Bless you all...
mustangV6
Jan 17, 2015
After visiting multiple dealerships we decided to buy from Sunset and couldn't be happier with the results! We have been shopping for a new car for quite some time and at Sunset we were treated with courtesy and respect. Braden Bolerjack was very knowledgeable and helpful, and I would definitely recommend Braden to my family and friends.
Paul
Jan 17, 2015
During our search for a used car I wanted to make sure we got a reliable vehicle so i chose to go with a certified pre owned and found that Sunset Ford had the best selection. Mike Geraghty provided great service helping us find a car that fit within our budget. I would highly recommend Sunset and will be back for all of our future car needs.
mvolt3
Jan 17, 2015
This is the third purchase of a vehicle from Sunset Ford and each time we do the process gets a little easier and the people a little bit more friendly. After my one vehicle accident I needed a truck in a hurry. My wife and I looked at three dealerships worth of trucks within twenty miles of our home on the internet and Sunset Ford had the best selection and quantity to choose from. We narrowed our choice down to two and made an appointment with Larry Burchardt. When we arrived Larry was waiting with a smile on his face - That's always a great welcome. It seems that the Black truck I thought I wanted turned into a Blue truck We Love! The buying process was easy and straight forward with no complications from the sales to finance - all was good. Now "Blue Jeans" (the trucks name) has a place in our home!Thanks Larry B and the Sunset Ford Team!
Jeff
Jan 15, 2015
Dale Noakes provided outstanding service throughout my used truck purchase. I live 405 miles from the dealer, so I requested MANY additional photos of the truck before making the drive. Dale provided all of the photos I requested in an extremely timely fashion and answered all of my questions thoroughly. After making the 405 mile drive, there were zero surprises with the vehicle and the sale went incredibly smoothly. Mike in service was terrific, as was Justin in the finance department. I only wish Sunset Ford was in Wisconsin! Thanks again-
jrkrock
Jan 15, 2015
Randy was great to work with! We are first time new car buyers and he walked us through the process and made it very painless! We love our new Ford Escape and look forward to purchasing again in the future from Sunset Ford.
TC
Jan 15, 2015
David Decker made our buying experience the most pleasant we have ever experienced. We would recommend if you are in the market for a new vehicle; stop into Sunset Ford and ask for David Decker.
mern
Jan 14, 2015
I went to the dealership thinking I was going to buy an Acura MDX. After talking with the salesman and sales manager about the features I wanted in the SUV, they realized that I would probably be happier with a different one - and they were right. I ended up buying a used Ford Edge and I love it!
faithw
Jan 14, 2015
I recently bought a Ford Focus from Sunset Ford and was very happy with the entire selection and purchase experience. Casey Fowler was very helpful and friendly and not high-pressure.
avernon21
Jan 14, 2015
Just purchased a new Ford Fusion and I love it! Thinks to everyone at Sunset Ford who made it possible. I would recommend Sunset to anyone!
ddshihtzu
Jan 12, 2015
We recently purchased a new car. Case Fowler was our Salesman. I can't brag enough about Casey. He is very friendly, professional and really works hard to get the best deal for you. This was a very smooth process. Everyone at the dealership is very friendly. If you are looking for 5 star sales and service...Sunset is the place to go. If in the market to buy a car ask for Casey. We have also used the service dept. They are 5 star as well.
caleblambert3614
Jan 12, 2015
About a year ago I bought a certified pre-owned vehicle from the folks at Sunset Ford in St. Louis, MO. The experience was great so when it came time that I was thinking about trading in my vehicle I reached out them once again. They stayed true to form and once again exceeded my expectations. Dan Dopuch took me on test drives of several vehicles and when showed he understood what I wanted when he suggested a vehicle I wasn't even thinking of which they had on their lot. He made sure that I left with a vehicle that fit everything I was looking for. Justin Lombard from the finance team capped off the experience by getting me some great financing offers and walking me through the options. I've also utilized the service department many times and I have always been very pleased with them. I've been very satisfied with these folks on every level!
Dcourtois
Jan 11, 2015
When you know exactly what you want and the salesman does not try to push you in a different way, I am very happy and appreciative. I did not feel any pressure like other car sales reps and actually enjoyed my time at the dealership. Cory listened to everything we needed and wanted and made it happen for us. We were extremely happy with his customer service and plan to send him more business by telling our friends and family about our experience. Thank you again Cory we love our new F350 Super Duty!Sincerely,Chris and Denise Courtois
frenchy
Jan 11, 2015
Cory did a great job of explaining all the options available on our new ford fusion. There was no pressure selling and the buying of the new car was a pleasant experience. We have not bought a new car since 2003 and we were surprised how fast and efficient the dealership operated. Continue the good work .
J Miller
Jan 7, 2015
We purchased our 4th new car here and love it. Very professional staff, service department top notch and priced right! Thank you Sunset Ford! See you again soon.
a.ibarra
Jan 6, 2015
Went to Sunset Ford to buy my first car. Very informative on all my options and helped me pick what was best for me. I'm very pleased with my purchase! Steve was very friendly made the process very easy for me.
Brandy koch
Jan 5, 2015
Went to just look at a used car. The salesman was friendly and informative. They worked with us to get us in the car that day and on our way. Good selection of vehicles. Check them out for your next vehicle.
Kkuepfert
Dec 29, 2014
My husband and I emailed about a Ford Escape before we went into the dealership. Braden did a great job of answering our questions and communicating with us regarding the exact vehicle we wanted before we even set foot in the dealership. Sunset Ford was very busy the day we bought our Escape but we felt well taken care of by two outstanding salesmen, Braden and Steve. Our experience was simple and went smoothly from start to finish. Great dealership, great salesmen, great car!
Dave S.
Dec 29, 2014
We previously owned a 2005 Ford Five Hundred AWD that gave us many years of great reliable transportation in bad as well as good weather. My wife was sick to learn that this vehicle was considered a total loss from a traffic accident. We dreaded shopping for a new vehicle right before Christmas but you do what you need to do---regardless of how painful the task seems. Tim S. at Sunset Ford was so understanding and helpful as he helped through the process of finding a suitable replacement for a vehicle that my wife loved. Tim was patient, informative and moved the process along as we purchased a new 2014 Ford Edge AWD . Sunset Ford was more than fair in helping us purchase this new vehicle.
KateB
Dec 27, 2014
Friendly and not pushy. Steve Lower worked with us respectfully and efficiently. Steve has followed up as promised and has been really helpful through the whole process, including offering all the options, and was seemingly interested in what's best for us. We will definitely shop there again!
Elizabeth
Dec 23, 2014
I just purchased my first new car, a 2015 Ford Fusion from this dealer and had a wonderful experience. Everyone at the dealership was friendly and informative, which made me feel comfortable with my decision to go with Sunset Ford. I worked with Steve Lower and he was great. There was a large selection of vehicles to choose from, and Steve allowed me plenty of time to look through the inventory and test drive the vehicles without pressuring me to buy. I drove off the lot with a great car at a great price due to great service. I would definitely recommend this dealer.
RON
Dec 23, 2014
Cathy & I were in the market to trade in 2 for 1, looking for an SUV/VAN which would have easy access for a handicapped person & equipped with a trailer tow package ( ABLE TO CARRY A POWER WHEEL CHAIR ). Dan Dopuch was very helpful with the purchase of our 2012 FORD FLEX. We received EXCELLENT SERVICE and it was an EASY EXPERIENCE ***************************** Thank you Dan for all your help & I will definitely recommend you and this dealership.
Rody2
Dec 14, 2014
This was my first experience with Sunset Ford and found it to be pleasant. From the time that Casey greeted me at the door until I drove off the lot with a new F150 Tremor there wasn't any high pressure tactics. I was able to compare two trucks from two different dealerships, then return to Sunset to close the deal with no hassles. Got a great price on a great truck. Justin made purchasing the truck while being from Illinois a breeze and took care of the out of state taxes and registration.
barb.buck.56
Dec 13, 2014
This is the second car I've bought from Sunset. Not only did I get get it at a good price, but they are meticulous about explaining the new technology and making sure you know how everything works. Their service dept is fast, friendly and well trained. You can tell they really strive to make the buying/owning experience as painless as possible.
Claudia Hall
Dec 9, 2014
We needed to buy a new car that could be converted into a wheelchair vehicle for our 2 year old who has cerebral palsy. They were super nice, helped us go through all the options, and helped us get exactly the car we needed. We will definitely use them again.
XxMegggxX
Dec 9, 2014
I just recently came in and bought a car. I had excellent service and it was a quick and easy experience. Thank you Dan for all of your help and I definitely recommend this dealership! I got a great price on my car and I am very happy.
missie.demay
Dec 8, 2014
I have bought many cars and this car buying experience was by far the easiest experience I have ever had. Thank you Braden for a pleasant experience!
brannan1
Dec 5, 2014
I called to inquire about a car shown on the internet. I was referred to Tim Stewart. Tim was considerate, very professional, answered my questions and gave me a feeling that he would be good to work with. I then went to the dealership, met Tim, and my first impressions were not mistaken. I hate to spend the money for a new vehicle. To the extent possible, Tim made it a pleasure.
bryan.speidel
Dec 2, 2014
Mike and Treff made buying my truck a simple afternoon transaction. Mike was a pleasure to deal with and answered any questions I had while Treff went above and beyond to make sure the financing experience was painless. Thank you all so much!!
RicTour
Nov 30, 2014
Dave Decker, Randy Ennis, and the team at Sunset Ford made buying our new car easy. Showed up just to look and not really wanting to buy, well at least I didn't think so. Had a no pressure sales experience and Dave showed me the care I described and after that I decided it was time to buy. With the treatment I received from Sunset I will definitely buy from them again when I am looking for another car in the future.
coletrain!
Nov 30, 2014
Needs a new truck, couldn't pay the new price and need one with a few miles on on it. They had a few to chose from. Traded in my 95 F150 and they promised me it would go to a loving home.
leslie.gahr
Nov 27, 2014
Steve Lower did a great job working with me on my new vehicle purchase. He took the time to answer my questions, was easy to work with and friendly. Buying a car can be unnerving, but Steve made it simple and even entertained my friend and I while we waited for the finance manager.
kristinam
Nov 26, 2014
Dave Decker and the team at Sunset Ford made buying our new car easy. When we didn't want to pay for all items in the factory packages, Dave helped us customize a new car ordered from the factory with our specifications and just the right price. Everyone was patient as we learned how to the work all of the new features and getting financing was so easy! I love Ford products and the Sunset Ford experience was the best ever.
mschaeffer
Nov 26, 2014
We are very pleased with the professionalism and the friendly buying experience we had with David Decker and the managers at Sunset. They had a great variety of cars to look at but we decided to custom order one and it came in sooner than promised. It was flawless in every detail and Dave made sure he showed us how all the accessories worked and explained all the features.The Explorer is a beautiful car and performs beyond our expectations.
NickJannett
Nov 24, 2014
Casey at sunset ford was wonderful. He was able to help me ensure I got the car I wanted. He was very knowledgeable about the inventory and helped ensure I chose a car in my budget. Buying the car was quick and painless. The manager Larry was friendly and easy to talk to. I went to several other dealers and was not impressed. I chose sunset because it was a staff that I can regularly deal with. I love my new Fusion S. It is loaded for its bottom trim level, and drives well. I would recommend sunset ford to anyone looking to buy a new or used ford.
nickjannett
Nov 24, 2014
Casey at sunset ford was wonderful. He was able to help me ensure I got the car I wanted. He was very knowledgeable about the inventory and helped ensure I chose a car in my budget. Buying the car was quick and painless. The manager Larry was friendly and easy to talk to. I went to several other dealers and was not impressed. I chose sunset because it was a staff that I can regularly deal with. I love my new Fusion S. It is loaded for its bottom trim level, and drives well. I would recommend sunset ford to anyone looking to buy a new or used ford.
steve.kramer.106
Nov 23, 2014
This is the 6th Ford we have purchased from Sunset Ford, and this transaction was so easy. After looking at the prices on-line and finding what we wanted in-stock that morning, they steered us to maximum rebates and the trade-in provided was excellent, and we drove off with the new car that evening.
bdoubleu
Nov 21, 2014
The best car buying experience ever! No pressure, very professional and friendly and Braden was exceptional as my sales rep! I love my new Ford Escape and will be back again!!
lisa.fijan
Nov 21, 2014
Randy was very helpful ! He gave me a good overview of my new car and made sure that all my questions were answered. He was friendly and provided excellent customer service !
wchaps
Nov 16, 2014
This is the second car we have bought from Sunset Ford and Larry Burchardt in the past several years. The new Fords are exciting good looking, quality cars and the overall experience at Sunset Ford was very positive. I always recommend the Ford Escape, and now our new Ford Fusion, we purchased at Sunset Ford to others.
badjasper
Nov 15, 2014
Steve was a great salesman we had a good time to buy a 2015 mustang thank you steve and we will buy again off you
Ajames4292
Nov 14, 2014
Better customer service than any of the other dealers I went to. Friendly and didn't pressure you or hurry you like a lot of places do. I would recommended everyone I worked with there!
EricD300
Nov 13, 2014
I recently stopped by to look at a used Chevy Silverado. I was quickly greeted by Craig Buhrman. Craig was very friendly and able to answer all my questions. I was given a good price on my trade and the entire process was painless. Craig and Justin Lombard in the finance department were able to get me a great rate and a payment I could afford. I would highly recommend going to see Craig and the staff at Sunset Ford.
ShawnaLanne
Nov 13, 2014
I worked with Craig Buhrman at Sunset Ford to purchase a (new to me) car. I was impressed with how friendly and low key, but on task Craig was. The first day someone sat in my passenger seat the seat broke. I called Sunset Ford and have set up a time to have it fixed. It hasn't been fixed yet (and I'll come back if there are any problems, but I doubt there will be.) I was impressed with how friendly and accommodating they were when I told them of the problem.Overall it was a great experience and I'd recommend Sunset Ford to other people.
frankeharris
Nov 11, 2014
We worked with Cory Pupillo to purchase a used car for our son. I had purchased a new car from Cory late this summer. When I learned that we needed replace our old truck with something more reliable, I immediately thought of Cory and Sunset Ford. Cory did not disappoint! He worked at getting the best price for a less then desirable trade in. My son is very pleased with the car he is now driving. Thanks, Cory, for making it happen!!
angelae
Nov 9, 2014
I recently bought a Mercury Mariner from Sunset Ford. It was a very positive experience. Mike Geraghty was wonderful to deal with. He helped me through the entire process, with absolutely no pressure. I would highly recommend going to see Mike. I am very happy with the vehicle I purchased. It's great!
cdief89
Nov 7, 2014
I recently purchased a used 05' F-150 from Sunset Ford and I am very happy with it. It was a quick and painless process. I worked with dealer Dan Dopuch and he was able to assist me in every way possible. He worked with me on a great price for the truck and provided very good customer service. I would recommend him and Sunset Ford when looking to purchase a vehicle, new or used.
bobettekyle
Nov 6, 2014
They lured me in on a pretext and sold me based on a misrepresentation they made when looking up the trade in value on KBB. Then they refused to adequately make good on their "mistake."THE MISREPRESENTATION: They did not input all of my trade-in car's features when they looked it up on KBB. When they quoted and gave me a much lower value for the "Very Good" condition than what I'd found earlier at home, I questioned it. They insisted their look up was correct and convinced me I had made a mistake, so I let it go. But it kept bothering me over the weekend after I bought the new car, so I revisited the trade-in number on KBB and found I'd been correct. When I brought this proof that theirs had been the faulty look-up they refused to make up the difference. At first, they steadfastly refused to do anything because I had agreed to a contract (even though contracts made based on a mistake or misrepresentation are voidable). Eventually, when my anger escalated, they decided to massage the numbers by taking away the $1,100 I'd negotiated off the new car price and adding it to the trade-in value. The number still missed the mark, so they gave in and added a few hundred more to that based on the Good value, but would not bring it to the value I believe is fair.(Sidebar: Their take on the $1,100 is it was always part of the trade in value. I disagree for a number of reasons, two of which: (1) the sales person pointed out what they were giving me as trade in at the end of negotiations. It did not included the $1,100 and (b) the sales person also pointed out when I came back that they were already showing about $1,000 loss on the new car. If they weren't counting that against the new car price, why would there be a loss?)By that point, since theyd rescinded $1,100 of the previously negotiated price reduction on the new car, I was pushing them to use the Very Good KBB condition theyd assigned the car previously (it does not make sense that a car would be Very Good one day and a lower condition the next), plus make good on the 110% of Blue Book on trade in offer presented in the mailing, which brings me to... THE PRETEXT: They sent me a mailing pretending to be a copy of an email from the owner to the sales manager saying he had a buyer for my car. Attached was a "handwritten" post it note from the sales manager asking me to call. The email and post it note are not what they purport to be. My envelope had a California postmark on it and no return address. The post it is pre-printed in a handwriting font. (Sidebar: I was able to spot this because I have a marketing MBA and was a VP of Marketing. I believe the average person would be deceived and believe it's real. I did a Google search and found a 2013 article about this practice in the car industry ... it explained the type of piece I received nearly identically.) THE BOTTOM LINE: I believe they should adhere to one of the two offers they presented, but use the correct Blue Book valuation at the Very Good condition (In other words, the KBB value with the full set of features actually on the car at the condition they assigned to it when I first went in). These are(1)The negotiated amount: Average KBB at Very Good for the used car and $3,000 in rebates plus an added $1,100 off the new car. What I got falls $1,180 short of this number. OR(2) The amount in the email: 110% of average KBB at Very Good for the used car and $3,000 in rebates on the new car. The amount I ended up with falls $1,798 short of this number.In the end, our agreement was resulted in the shortfalls explained above, plus the understanding that ... (a) I was angry about what I see as deceptive advertising and Sunsets unwillingness to fully adjust numbers based on the corrected Blue Book value, and (b) they do not see it this way and didn't care that I was unhappy.
dgcg7
Nov 4, 2014
Janie Green was very friendly and performed great customer in assisting me in getting a new car at an affordable payment that fit my budget. I do recommend that if you do cat shopping at Sunset Ford that deal with Janie Green.
D. Bouse
Oct 31, 2014
I bought my 1991 Escort brand-new from Sunset Ford, and it is still running! So, when I recently decided to get a new car, I went right back to Sunset Ford. I was greeted by salesperson Janie Green, who immediately impressed me with her sincerity and genuine kindness. She (along with Dave Decker) helped me with all the pros and cons of each car, and I finally decided on a 2014 Fiesta Hatchback. Janie helped me make an excellent deal, and the finance manager, Justin, worked out all the details. I was able to get all the terms I wanted (interest rate, down payment, and monthly payments). Anyway, I absolutely love my beautiful Fiesta. Oh, and I decided to keep my Escort. It still runs, so I saw no reason to get rid of it. Fords are the best, Sunset Ford is the best, and Janie Green is the best!
RKHarleyrider
Oct 29, 2014
You know the "games & gimmicks" dealers try to play:sign this and give us money down before we tell you what your trade is worth - sorry, we don't have the car that you saw advertised, how much money do you want to spend - blah, blah, blah. Well, Sunset Ford should use the slogan, "We don't play well with others, as a matter-of-fact, we don't play at all". My elderly uncle wanted to purchase a new Escape. I found the one he wanted online at Sunset-ford.com, printed the window sticker, took my uncle and the window sticker to St. Louis and met Dave Decker and Larry Burchardt. Being a Chevy man my whole life, this was a little out of my comfort zone. We test drove the Escape and my uncle knew this was the one he wanted. When we sat down to get the trade-in value on his Equinox, I was ready to be told to sign a 3 page contract and put cash on the table just to get a trade amount. That didn't happen. We then talked about the final cost of the new Escape. I was ready to play volleyball with the general manger on the best price of the car. That didn't happen. They went straight for the bottom line and offered him every rebate possible. They treated my uncle with respect and made sure all of his questions were answered. No pressure, no hype, no games. I was totally impressed with the whole experience. But I fully expected that my wife would still be driving her Chevy the following week; but that didn't happen. We were SO impressed with Sunset Ford, Dave and Larry, that we came back 4 days later and bought her a 2015 Ford Fusion. I guess I'm no longer a Chevy man - but now a Sunset Ford man.
ldpe56
Oct 27, 2014
I shopped many other makes and models, and the experience with Sunset Ford was far superior to all others in the St. Louis area. Randy Ennis really listened to my needs and showed me the Ford Explorer that was perfect for my family and right in line with my budget. He took a genuine interest in my lifestyle and made sure I was well aware of all special features before leaving the lot. A really great experience and I'd recommend Sunset Ford and Randy Ennis to anyone.
mgmarkus55
Oct 26, 2014
Braden Bolerjack really helped make the buying experience east and I got a good deal on my new 2014 Ford Focus which I love driving everywhere
LWilson07
Oct 23, 2014
When working with Braden Bolerjack in purchasing my new Ford Escape, I felt more like I was buying from a friend than a salesmen. I never felt any pressure to make decisions and he was able to answer any question I threw at him. We spoke on the phone in the days leading up to my purchase and he made sure he knew exactly what I wanted and had options ready for me to see and test drive upon my arrival. What could have been a stressful experience was instead a pleasant Saturday morning that ran as smooth as could be. I will be highly recommending Braden Bolerjack to friends and I know I won't be buying anywhere else in the future! Thanks for the fantastic showing of customer service!
Scarab737
Oct 20, 2014
I have been looking at the new Ford Fusions. came to sunset and was promptly greeted by Craig who was very friendly gentleman. He showed us the particular fusion we were looking at online. He let us take the fusion which I then purchased for a test drive. After the test drive we talked and got it for an excellent price. Craig was extremely easy to talk to, and very friendly. I would highly recommend if you need to buy a car talk to Craig. very pleased.
dpacker
Oct 20, 2014
Braden Bolerjack helped direct me to the new car of my dreams. I felt no pressure at all to purchase the vehicle, and believe I received a much better deal than i would have gotten elsewhere. This is not the first time my family has bought a car at Sunset Ford and it will definitely not be the last. I would 100% recommend Braden Bolerjack and the entire Sunset Ford Team if the time comes to look for a new or used car!
catron13
Oct 15, 2014
Keith Strickland and the rest of the crew at Sunset Ford made my car-buying experience a very pleasurable one. Friendly folks and finding my car at the right price made the difference!
mike.edwards02
Oct 7, 2014
Janie Green and Steve Lower were both very helpful with our recent purchase. This was my second purchase from Sunset Ford and I won't hesitate to come back again for future purchases.
stevenbdad23
Oct 6, 2014
A very pleasant car buying experience. No pressure, no hype, just good honest dealings with the salesman and the dealership. Would definitely send my friends there.
cjluna
Oct 5, 2014
I am incredibly satisfied with my purchase from Sunset Ford. I am escpecially satisified with the great customer service I received from Tom Kramer. He was very friendly, helpful, and knowledgable about the car and its features; and because of his help, I am very happy with my decision! Tom took the time to show me everything I need to know about the vehicle in detail, and was very patient with me and my indecisiveness! Overall, this was a great experience with Tom and the Sunset dealership, and I will recommend it to anyone interested in buying a car!
51mvrs
Oct 3, 2014
My wife and I had the recent pleasure of working with Janie Green to purchase a new 2014 Ford Edge SEL. Including the families of our 3 sons we have a fleet of 16 Ford Vehicles purchased from Sunset. So we go in expecting excellent service and Janie did not let us down. There were no pressures to buy and she went out of her way to get us what we needed. As always Sunset comes highly recommended by our entire family ad friends.
KB10WM
Oct 1, 2014
About Sept. 18 I bought the f-150 fx4 pickup. I wasn't pressured into a deal. the sales person was courtious and vary helpful. I was a pleasure to do buisness with sunset ford. the minor problems were fixed and the vehicle was made right. I will reccomend this dealer to whom ever ask.
FiestaST
Sep 29, 2014
I worked with Tim Stewart to purchase a 2014 Fiesta ST that they had in stock with the options that I wanted. Tim was very relaxed, with no pressure on me at all. He was quick to reply to correspondence by email and worked with me to get my trade-in evaluated quickly. Overall, a very positive experience and I would recommend Tim and Sunset to anyone looking for a Ford vehicle.
langelsean
Sep 29, 2014
I was helped by Dan Dopuch at Sunset, who got me into an 07 Chevy Aveo for what I consider a steal. Service was great, and he did everything he could to get the price to exactly where I needed it to be. They even ran my new car through the shop to make sure everything was in good shape, and I practically got a brand new car out of the deal.
VbrewSki
Sep 28, 2014
We bought a new F150 and Braden could not have been more helpful!!! We knew what truck we wanted so on Friday he went to Waterloo and had the truck waiting for us on Saturday morning. This is the second new auto we have purchased at Sunset Ford so I know the Service Department it exceptional. I will buy all future cars at Sunset.
SUV4evr
Sep 27, 2014
Just bought our first vehicle and decided to go with a certified pre-owned SUV. There was plenty of selection and the vehicle we ended up with was better than expected. Working with Craig was even better. He let us test drive any vehicle we were were considering, was friendly and knowledgeable without being pushy. He wanted us to have a great experience and we did. The process was pretty smooth and now we have a beautiful car in our garage. The staff did a great job tuning up the car and trying to get out scratches. I highly recommend a certified pre-owned vehicle from Sunset Ford and working with Craig!
Miketw
Sep 23, 2014
Cory Pupillo did a great job of making sure my wife and I was aware of all the available cars and options. Not pushy, just helpful. I highly recommend both Cory and Sunset Ford.Mike Williams
jonathan.ford
Sep 11, 2014
Best car buying experience we've ever had! We were in and out in less than 2 hours, which is paramount for us. Tim Stewart is excellent. He's very knowledgeable and helpful and really caters to the customer. Great job, Sunset Ford!
suzn4018
Sep 10, 2014
This was our first purchase from Sunset Ford and was by far the best experience. There was absolutely no pressure and the most stress free car buying experience. We ended up trading in our Ranger. The entire process was so simple and special thanks to Tim Stewart!
jtp1976
Sep 5, 2014
I traded in my Fusion and walked out with a brand new F-150. I found exactly what I was looking for, and Steve Lower was great to work with. My expectations were exceeded...well done!
rch24
Sep 4, 2014
I was having shifting problems with my Fiesta, I took it to the dealership I bought it from and I felt like they never actually fixed the problem. I decided to bring it to Sunset Ford and everyone there was so helpful, Brett Mathis was especially helpful, he was very detailed on what he was going to do to fix the problem. Once it was all done he explained what he fixed on it and how the transmission works in my car. I really appreciate his help and kindness. Thank you all!!!
tbwmom
Sep 4, 2014
We have now purchased 5 cars from Sunset Ford over the last 20 years. Everyone there has always been friendly, helpful and a pleasure to deal with. This time was no exception. Steve Lower was great as he demonstrated all the new features and patiently waited for me to decide on a color from their extensive inventory! Thanks for another fantastic new car from Sunset Ford!
33JRHs46
Sep 3, 2014
My wife and I had intentions of just looking for a new Ford. We were not intenting to buy, but Steve Lower met us at the 2015 Explorers. He demonstrated the finer points and explained the operation of the Explorer. We worked a deal and bought the car. Sunset worked with us on down payment and we drove home with a new car that afternoon. The experience was fast and pleasant. We would recommend Sunset to other buyers.
blackbuty
Sep 3, 2014
This is the second car my wife and i purchased from Sunset Ford . Thanks to Steve Lower , We were through the proses in a few hours Thank you all very much
stevenk1
Sep 2, 2014
Cory, thanks for excellent service in selling this car. You were running late for our intitial visit so you had an associate take me out for a test drive so I wouldn't have to wait. By the time we got back, you were there to carry on with the process. I dread going through the car buying process but you and Sunset made the process very quick, professional and low pressure. Thanks again,Steve K.
GJRicketson
Aug 26, 2014
Thank you for your help, Cory. We love the car and are excited that we were able to get what we wanted and a little more. We do appreciate the opportunity to work with you.
rwilfong
Aug 24, 2014
Will deffently be coming back to sunset ford. Don't close a deal till SUNSET. Thank you'll for an outstanding experience. We will never buy from anyone but SUNSET FORD
wandas77
Aug 24, 2014
I purchased a new Escape and couldn't be happier! I worked with Braden Bolerjack and he was a salesman that listened to what I wanted. I was prepared to look and leave but I ended up driving my new vehicle off the lot. Braden knew the vehicle, was great at during the walk through, took his time, made sure I was comfortable. He made sure I got what *I* wanted. I also worked with Chris Caldwell, who was friendly, knowledgeable, and processed our paperwork fast. I left there feeling like they took good care of me. I would highly recommend Sunset Ford to everyone!
Steveshawcross
Aug 23, 2014
Was looking for a Certified Used Fusion. Sunset had a number to choose from. Worked a good deal on a nice well equipped 2012 Fusion. Our salesman Craig Buhrman was not pushy was easy to work with.
Frank Longo
Aug 21, 2014
In the past year I have had two service events. A normal 10K mile maintenance; and a factory covered door panel replacement. On the door panel replacement the Service Manager and Advisor kept me apprised of the status, and scheduled the repair. Great experience.
GT 50
Aug 18, 2014
The overall experience was very pleasant and satisfying. Dan was professional and informative. I felt so comfortable with my purchase........I didn't close the deal till sunset!
Jason kellar
Aug 16, 2014
I came in yesterday looking for a new car for my wife. Steve greeted us outside and with no pressure at all, helped us find our new fusion. We had great help from Steve and Larry on weighing the pros and cons of possibly leasing the vehicle. After some thought, we decided to lease and are very happy with the decision. These guys make the process so easy! It is so nice to go into a dealership and not be pressured into something. Steve and Larry, thanks again for all of your help. You have gained a life long customer!
danettehouse
Aug 7, 2014
I bought my 2014 Ford Escape from Braden on 8-4-14. I initially filled out a live chat on the Internet with the type of car I wanted. Immediately, Braden sent a friendly invitation to come by Sunset Ford. He also sent a link so that I could view the cars in stock. I live 200 miles away and was only going to be in St. Louis for one day. Braden very effectively used email to work around our schedule. He found the color of Escape I really liked and helped us to trade in our old vehicle and purchase the new one. Everything went quickly and smoothly! I really did like the way he used email to help sell the Escape. He wasn't pushy in any way, but was helpful and informative. He made the whole experience easy and enjoyable.
omgtmm39
Aug 3, 2014
I love my new Fiesta! Our sales person was great and Ford gave us a really great interest rate on our loan. I had 24 hours to get this deal done anf Ford made it happen.
JGuy80
Aug 3, 2014
Both of these guys were incredible. Everything about my experience was pleasant. I would recommend no other place to go for a new or used car!
adriv
Aug 2, 2014
My husband and I bought a preowned Explorer yesterday and so far so good. We worked with Dan Dopuch and the entire process was fast and professional which is always appreciated. When Dan showed us the technical workings of the vehicle he was very thorough and knowledgeable! Thanks again!
Cindy Arnold
Aug 1, 2014
We were very satisfied with Craig's professionalism and appreciate his quick response to our email. We're thrilled with our new truck, but daily, we're finding poorly painted unrepaired nicks on the body of the truck. They were covered very well at the time of the sale, but within a few weeks, they're showing up more and more, so we're a little disappointed and feel maybe they could have done more of a professional job or at least told us there were a few spots on the body of the truck.This truck is the second vehicle I've bought from Sunset Ford and I may have to reconsider where I purchase my next vehicle.
gwenb23
Aug 1, 2014
Janie Green was great to work with, very professional, friendly & very helpful. She made it a pleasant experience from beginning to end. No pressure & she knew all about the car, which is so new to me, never having this experience before. For me buying a new car was a little.scary, but she made it very easy. I would recommend her to anyone who wants to buy a car. She did a follow up call which I appreciated. Chris was also very helpful in filling out all of the paper work, he explained everything very well. All in all, Sunset Ford has my vote. Thanks for all your help!!
frankeharris
Jul 31, 2014
When searching for a new car, the straight forward approach is refreshing to find! My experience at Sunset Ford was so much better than other manufacturer's dealerships that I worked with. Cory was a great laid back and low pressure sales rep. There were no gimmicks or tricks. I felt like I was having an open, honest conversation about the vehicle, what I was looking for and what I could afford. He really worked with me to get the exact vehicle I wanted! Thanks for your patience and for answering all my questions, Cory!
jchambers5115
Jul 30, 2014
Working with Keith was a pleasant experience from beginning to end! There was no pressure whatsoever and he knew ALL of the features of our 2014 explorer. Any questions we had, he had the answer which was AWESOME considering at other dealerships we got the uh....let me check routine because they didn't know there products. Furthermore, everything he said he would do was done which made the couple day buying process very easy and with having a hectic shedule myself it made the experience even more top notch. More importantly Chris Caldwell didn't try to bombard us with warranty options. He took the information we gave him, made a few suggestions and had us out of there in a timely manner! A big thank you to Keith Boerding, Larry Sidberry and Chris Caldwell.
Rochelle2
Jul 29, 2014
The dealership was set up very well. No dragging you around in the heat on a golf cart looking for a car like Dave Sinclair did. The salesmen knew what we was looking for and had it clean and setting in the shade for us to test drive. The deal was made in 15 minutes. My car was Certified but they had not been finished completely so I went back a few days later to pick it up. They actually put new tires on my car because they was at 50%. Mike Geraghty and Tom Kramer are great to work with. If you are looking for a new car look those 2 up. ( still waiting for my touch up paint Mike ) : )
Newt8spam
Jul 28, 2014
Enjoyed working with Keith on the purchase of my wifes 2012 Ford edge. The experience we had working with him was very positive. Keith did everything possible to make sure the deal went smoothly. We will definitely contact him when we are ready for our next purchase. Thanks again for everything.
EVANDONNA
Jul 28, 2014
A very enjoyable experience working with the professional team at Sunset. Larry Burchardt and Larry Sideberry presented us the best overall package for our new car purchase. I've purchased there before and returned to find they are still the best group to work with. Thank you.
sheilahen
Jul 22, 2014
My experience at Sunset Ford was very good. The staff is knowledgeable and very helpful. Tim came recommended. He was great and really worked hard to find the vehicle I wanted. I purchased a 2014 Ford Escape and I love it! Joe Brooks was also very helpful in completing the remote installation. Thanks Sunset Ford!!
nmiller2
Jul 21, 2014
Very positive experience overall with Sunset Ford and the team as a whole. They made the transition as seamless as possible. I would recommend Sunset Ford, and Mike Geraghty for your vehicle buying experience.
mlhous1
Jul 15, 2014
Donnie Sommers and Cory Pupillo made the purchase of my new Ford F150 an easy and pleasant experience. I told them my goals for the purchase and they worked with me to achieve them. A refreshing change to buying a car. Both gentlemen were very professional and respnsive.
mike.capizzi.75
Jul 15, 2014
I have been in the market for a full sized truck for about 6 months. I felt I did my research, decided on the F-150 as my top choice and was ready to hit the lot to make a purchase. However, when I started looking, I was amazed at all of the models, options and packages.One a Saturday with a heat index of over 100, we started understanding our choices as David walked us through options. Working with him was enjoyable - he had a great understanding of all of the offerings and also had experience from a mechanic's perspective. This made our experience smooth and valuable from a learning perspective.Knowing that this truck had a great resale value, we knew we couldn't undercut and get a crazy deal on price, but we also felt that the agreed upon sales price was fair; I cannot complain.Thanks David for a knowledgeable, smooth and overall enjoyable purchasing process!Mike
dstroh
Jul 11, 2014
We worked with Dan Dopuch at Sunset Ford trying to find the best option for a new vehicle. Everything was taken care of in a timely fashion and we could not be more happy with our new purchase!
Tom12345abc
Jul 9, 2014
I am very happy with my new purchase. It was a great experience and Brad B. in particular was great to work with. I would recommend
esmccosh
Jul 7, 2014
Dave was a really nice man. Emailed me severak times to answer questions and try to help us find the car we were looking for that matched our needs.
jherm5
Jul 6, 2014
I haven't bought a car in thirteen years. My husband and three sons have purchased cars in that time but I had little involvement. From the time we entered the parking lot until we drove our new vehicle off the parking lot everyone was friendly and welcoming. The experience was relaxing and stress-free. While waiting for our turn our salesman and other associates offered seating, refreshments, and exchanged pleasantries. David Decker was the perfect salesman for us. He was very patient,kind, and down to earth. There are a lot of new gadgets in thirteen years and he explained every one of them with aplomb. Justin Lombard sailed through the financing continuing the low anxiety experience.
BreinerGarcia
Jul 4, 2014
Working with Craig was a great experience, he took the time to explain everything I was extremely nervous making the purchase but he made sure that everything went smoothly. I cannot stress enough how courteous and friendly everyone was. I will definitely recommend sunset Ford to my friends and relatives and if you happen to stop by do yourself a favor and ask for Craig you won't regret it!
Laurieray
Jul 3, 2014
I had the most wonderful experience buying my 2014 Ford Fusion. I worked with Braden Bolerjack. He let me test drive different Fusion's with different options and we did find a car that suited mine and my families needs. He was extremely pleasant to deal with and took care of everything for us. I would recommend working with Braden and I know I would want to work with him for another vehicle purchase in the future.
Moxleyjl
Jun 30, 2014
Outstanding customer service, Donnie Summers did an excellent job in explaining the Explorer and Explorer equipment options available. The car buying process was simple and a lot easier to complete then other automobiles that I have purchased. I will definitely purchase my next automobile from Donnie Summers or Sunset Ford.
vlemily
Jun 29, 2014
Our experience at Sunset Ford was very enjoyable. Our salesman Keith Boerding was helpful and courteous, he answered all of our questions and was very knowledgeable about everything on our truck.
susanstobbe
Jun 25, 2014
Tom, our sales guy was awesome my husband thought he was a great guy and he never likes sales people, so kudos to Mr. Tom. Dealership was great just wish there was a play area for children when there's a long wait for financing it would make thing a lot. easy.
rbmcdill
Jun 24, 2014
I selected Sunset Ford because of my past experiences with them in both Sales and Service. Each group does excellent work and they all are very friendly which are key factors in my doing repeat business with a car dealership.Steve Lower is the type of sale person that I enjoy working with. He did not pressure me into anything. He didn't have any specific type of car or truck that had to be sold this week. He let me look, and then he answered my questions. At the time of the purchase, he was very patient and helpful in showing me many of the new features in the Escape I selected. The finance team was helpful in completing the necessary paperwork that allowed me to lease the Escape (this is my first time leasing a car). I will recommend Sunset Ford to friends and family when they are looking for a new car or truck.
mpbwx7
Jun 24, 2014
This was the very first time buying a car on my own, and I was referred to Mike Geraghty. Not only was he professional and helpful, but he definitely knew what he was talking about and knew about what it's like buying a car for the first time. I feel like the process was a lot easier than expected, and it's nice to have a peace of mind because of that. I would strongly recommend Mike Geraghty to anyone interested in an used car at Sunset Ford because he was able to help me find the right car for me. I am also very happy with the car I purchased, and Mike did a great job navigating through the many neat gizmos/gadgets that come with it. I feel like a pro when using this car now because of Mike's high quality of help. Besides the excellent service displayed by Mike, I was also highly satisfied with Sunset Ford. They treat their customers the way they want to be treated and really seem interested in helping you out whether it's buying a car, getting information on a car, or just a simple car repair. It is without any hesitation in my mind that I will continue using Sunset Ford for any car-related issues.
Debby65
Jun 24, 2014
My overall experience was awesome have not bought from Sunset Ford in awhile,but I will be back for sure,they want your business but are not pushy or rude like a lot of other dealers. My salesman Steve Lower was great and very informative the finance manager Chris Caldwell was also great!
Boilermcleod
Jun 21, 2014
I bought a 2013 Ford Fusion dorm Dan Dopuch at Sunset Ford. The overall experience was great. Dan was very knowledgable about the functionality of the car. We were able to get a price that I felt comfortable with. I recommend Sunset Ford to any one looking to purchase a new or used car.
essens
Jun 17, 2014
Larry was a delight to work with as we were looking for a new Escape. He presented the information very clearly. He knew the car well. In addition to his knowledge, he was very friendly and made us feel comfortable. He was not pushy or overbearing at all.
miami14
Jun 17, 2014
I was shopping with my soon to be 16 year old daughter for her first car. The service and professionalism we received at Sunset was outstanding. As a woman shopping for a car at some dealers you can feel they are trying to take advantage of you. We did not feel this way at all!!!! Tom talked to us as serious buyers. He would review each feature and ask if you had questions without making you feel dumb. He was very upfront about pricing, warranty and financing. Also Justin was quick with the paperwork and made everything easy. We were completely satisfied with our experience at Sunset and would recommend them to anyone in the market for a car.
kevingross3110
Jun 17, 2014
We will definitely be back to Sunset Ford to buy our next vehicle. We will recommend anyone we know looking for a vehicle to go to Sunset. No BS, no problems, and definitely great service!
smzepf
Jun 17, 2014
I have been a customer of Sunset Ford since 1992. I have bought new cars and leased cars. I have worked with Keith all of the time. He is very knowledgeable and helpful. I feel very comfortable with him. I also have brought my cars in for service and body shop work and have been very satisfied with all. I have recommended Sunset Ford to many of my friends and co-workers.
chosty
Jun 16, 2014
Dave Decker at Sunset Ford was very pleasant to work with during our purchase of a new Fusion. Dave was very accommodating each time we visited and he and Chris Caldwell both stayed well after closing to make sure we received the attention we needed. Thanks for all the help!
lhman2
Jun 16, 2014
I was looking for a new dealer to purchase my vehicles from. Dave was the first person to wait on me and took the time to help any way he could to accommodate me. Spent time looking and asking questions for my car needs to help to determine the best car for me. After spending some time e-mailing what I wanted he went to work and found what I wanted. I feel like I am more than another sale with Dave and I will be back for my next vehicle purchase. The purchase was no pressure and I felt like at the end of the day I got a great deal on a great car and the car I wanted, and just not settled for. Thanks Sunset-Ford for a great buying experience.
cmr001
Jun 16, 2014
My rating of all 5s was based upon the experience with Janie Green and Larry Sidberry; I had been looking at new vehicles for about a month, but had planned on it for about a year. I purchased my 2003 Ford Exployer Sport from Sunset Ford back in 2002 - still have its a great SUV, but its was getting up there in mileage...160,xxxxx! Janie was very understanding of my hesitation to take the leap and purchase a new vehicle - she was very patient with me and she knew I had a set payment in mind. She also could sense that I wanted a really nice new vehicle. I felt that Janie was a great of help in achieving that payment goal; she was able to fully answer all of my many questions and she was diligent in searching for an answer if she did not know. I was very comfortable in my dealings with Janie. Larry Sidberry was also very patient and understanding and I believe he did his very best in achieving my goal as well. Both Janie and Larry were very professional yet personable when communicating to me. I really feel like I received a great price on the Taurus and was very please with the outcome.
pls001
Jun 16, 2014
We enjoyed our experience in purchasing our latest vehicle. No high pressure just open candid communication, which the deal more palitable for all involved. We would definately recomend Sunset to our family and friends. Thanks
dmpepper
Jun 13, 2014
For the past 14 years we bought our vehicles from another Ford dealer. When we went to look at Sunset Ford we had a comfortable feeling that encouraged us to go back for the purchase. Each dealer employee we worked with was informative and listened to what we needed. We looked at new and used vehicles without any pressure. All features of the vehicle we choose were demonstrated and explained. Our sales person was familiar with the vehicle. (We experienced some that used their cell phone to answer questions.)From start to finish, our visit was a pleasant one and a new relationship was created.
ChristopherDoerr
Jun 12, 2014
very easy no pressure sale Steve knows his vehicles I love my new truck the financeing was fast I will let my family and friends know where to get there next ride thank you all at Sunset FORD
Imcgahan
Jun 11, 2014
Sarah did a great job, I was pretty busy and needed to get the deal done. Sarah made it so easy. She did most of the work, I really only had to sign the paperwork. I love my truck and I am so happy. I would recommend Sarah and Sunset ford to anyone, friend or family.
thatduck88
Jun 11, 2014
Braden and all at Sunset Ford made my experience with a new Car Purchase very easy . They were very friendly and easy to work with from my first visit until I left with my car. I shopped around at other locations, but the customer focus and price lead me to buy from Sunset. After my purchase I did have a small problem, and received prompt attention in getting it fixed. Very happy that the great service continued after the sale.
niknak3
Jun 9, 2014
They had a F150 we were very interested in. We called and had them set aside as it is a 2 hour drive one way for us. We went there, they looked over my trade in, a Mercury Mountaineer, even complimenting it. When it came time to deal, they only offered $2000 for it. I told them this is unacceptable considering other dealers we have been to have offered $6700-$7000. The salesman snidely said "well you must not have KBB'ed it" I then told him, yes we did, but for your entertainment, go ahead, and he went through the process. Right in front of him, and us, came up the trade in value of the vehicle at $7100 being the average for the vehicle in good condition, as mine is. The salesman didn't know what to say because the Proof was right there! However, with that proof, they still wouldn't budge on the value of the trade in, thus costing them to lose a sale. We stopped at other dealers (some GM, some Ford, and one Chevy) on the way home, and had them appraise the trade in, and all were around that $6700-$7100. In fact Sunset Ford became the laughing stock of other dealerships, once we told them about the situation. I e-mailed our sales rep at Sunset and informed him that on cargurus.com, similar vehicles to the Mountaineer, with more miles were being sold at other dealers for $10-$12k, so I was certainly being fair asking for $6700-$7100. I have left a number of messages for the GM of Sunset Ford, but have yet to talk to him. Today the sales person we talked to at Sunset Ford, called on behalf of the GM, because the GM was having "family issues". I told him appreciated him calling, but I still want to talk to a manager. The sales person said they were able to get me another $1000 on the Mountaineer bringing it to $3000. I told him they were dishonest and wanting to steal my trade in. I told him that I still want to talk to a GM from there, or some type of manager. A result of their dishonesty cost them our business, as well as any others we tell about them.
eswaller
Jun 8, 2014
Experience purchasing the vehicle was great. Braden was very helpful and listened to our needs. He was very transparent and answered the questions he could but was up front about what he couldn't answer - giving off the impression that he was committed to getting us the truth not just telling us what we wanted to hear. That said, the finance office directed all questions and information to the male in the room, NOT the person purchasing the vehicle. If I don't understand what is going on, I'll ask a question. There is no need to direct all info to the non-buyer and casually turn your head towards the purchaser and ask "you following this?" It comes off as disrespectful. However, we got in and out quickly, all information was conveyed, and the overall experience was pleasant so I would likely use this dealership again.
singler1
Jun 8, 2014
I want to thank Cory in sales and Cris the financial rep. for making our purchasing a new mustang a very plesant experience. We will be back for the next auto we need
elizmatt
Jun 7, 2014
We have been searching for the perfect car for us and hoping the sales team would be easy to work with and friendly. We found exactly that at Sunset Ford in St. Louis, working with Craig! He listened to us and didn't pressure us into a sale. Thanks for being so professional!
cochraj
Jun 5, 2014
I am rating our experience with Sunset Ford at great and excellent because we have been doing business here for years and are always treated fairly. I am confident that we are getting a fair deal, and the employees always strive to make the car buying experience smooth! We recommend Sunset Ford to everyone we know!
haroldjenningsjr
Jun 5, 2014
Larry was a nice guy. He tried his best to sell us a Fiesta. We had just started looking and were not ready yet. He went with us on two test drives and was very knowledgeable. If we decide on a Fiesta we will be coming back to see Larry.Harold & Carol Jennings
danmatheny
Jun 4, 2014
Within 24 hours of contacting Sunset Ford online for information related to purchasing a new Ford Escape we received an email response from Joe Reidel. Within 2 hours of that response we had already set up an appointment at the dealership. Joe met us at the door. He was extremely courteous and helpful. He answered all our questions, and within 1 hour we were finalizing the purchase. In addition, the dealership detail shop had already closed, so Joe personally detailed our new vehicle, and transferred our old plates to the new car. Joe then proceeded to walk my wife through all the amenities that the new vehicle offered. He synced her phone to the vehicle and ensured that any questions she had were answered. This is the 4th vehicle we have purchased from Sunset Ford. The service they offer is 2nd to none. I am sure we will be purchasing future vehicles from this same dealership. Thank You for all your assistance Joe...v/rDan & Linda
arch730
Jun 3, 2014
I purchased my 2014 Mustang Convertible from Sunset because they had the inventory of vehicle I was looking just like when I purchased my 2007 F150 Lariat SCrew (which I still have). Steve Lower and Justin Lombard were very courteous and professional and gave the extra effort to ensure my purchase was satisfactory. Now I just have to find time to drive both vehicles.
laurencorder
Jun 3, 2014
I found Steve's service to be friendly, helpful, and courteous. He wanted to be helpful to us but did not do as some car salesmen do (try to strong-arm us or upsell us). We really appreciated that. He showed us the car we wanted to see, and only when I mentioned the higher-end model did he offer to show it to us because the dealership had a great price on it. We loved being able to take both cars out for test drives without the salesman present so that we could talk in private before making our decision. Steve's service, demeanor, and helpfulness were excellent!
pahiggins
Jun 3, 2014
I bought a Ford Fusion from Casey almost 2 years ago. When it was time for my husband to buy a car, I wanted to work with Casey again. I like his attitude in dealing with us as consumers. He is relaxed in his approach to sales, which makes me relaxed as a buyer. I prefer to work with a salesman like Casey verses the pushy sales people who I have encountered at other dealerships.
Tl02
Jun 2, 2014
Bought my car last week there. Upfront and honest. Keith was super friendly and even installed my grand kids car seats in my new to me car. Beat the price of dealers closer to me. Would go back and already referred a friend to Keith.
Juddjackharry
Jun 1, 2014
I hate buying cars, this purchase was quick, painless and I think I got a fair deal. Car purchased off floor, got talked into extended coverage hope I do not need.
DaveBerni
May 31, 2014
Went in to look at a Fusion with a certain price in mind. Tim beat Bommarito's bottom price on a hybrid ES model and got us a fair dollar amount for our trade in. Would definitely recommend the dealership and Tim as a salesman!
Fordguy2003
May 31, 2014
I have lived in Sunset Hills my whole life but never bought a car from Sunset Ford. After meeting the best salesman ever Cory Pupillo, I was introduced to Donnie, and Larry Sidberry. I am happy to say I will be back with all my family to buy our next cars.
brian23arm
May 31, 2014
Cory was excellent. Not pushy and helped us find what we were looking for. Let us do our thing and didnt pressure us at all.
KLS2014
May 31, 2014
We just purchased a new 2014 Explorer from Joe. He was great to work with and our whole experience at Sunset Ford was great.Have already recommended Joe to several friends.
geagen
May 31, 2014
Purchased a new Explorer about a month ago. Went back to Sunset Ford and specifically to work with Casey Fowler to purchase a used Escape today. Casey treated us very well and was great to work with. Would recommend Casey Fowler and Sunset Ford to anyone looking to purchase a new or used Ford.Gary Eagen
watchgirl1
May 30, 2014
We love our new Focus. Sunset did everything right and we will be back. Thanks Cory you were awesome!!! I cant wait to see you next time.
Hotgirl1
May 30, 2014
We love Sunset Ford. We had a great time but waited way too long to pay Chris in finance. Either way Cory did the best job doing everything we needed to make our deal. We will tell everyone to go and buy a car from Cory Pupillo.
Santakieth1
May 30, 2014
I would describe myself as a difficult customer. My wife however is even worse because she dislikes car salesman. When we arrived at Sunset Ford we were greeted promptly by Cory Pupillo. He did an excellent job listening to what we needed and required for our motor home towing. Without wasting a lot of our time, he pulled up 2 Edge's that would work. Surprisingly my wife warmed up to Cory and made me buy the Edge from Sunset. We will be back to see Cory at Sunset Ford when we are ready for our next car.
Trevster
May 30, 2014
We had the best experience buying our car from Cory Pupillo at Sunset Ford. He went above and beyond all of our expectations. We are now a Sunset Ford family and will recommend Cory to everyone.
aberding
May 30, 2014
Casey was truly the best dealer we have EVER worked with! We hadn't planned on buying our explorer the day we walked in. Casey didn't pressure us one bit! We told him we were just considering it and he talked over numbers with us knowing we may not have bought that day. He was so professional and he didn't mind working with us late into a Saturday evening. Needless to say, he sold us a wonderful vehicle and gave us a lasting impression with both himself as a salesman and Sunset Ford as our future dealer!
rmueller002
May 30, 2014
We enjoy working with Casey on car purchases, and we are comforatable with Sunset Ford as being a reputable business in general. Casey didn't put the typical salesman pressure on us. Rather, he focused on the buyer/seller relationship and on the quality product he represents. He understands that people typically know what they want and they don't need to be talked into anything. The same goes for the floor manager through the price negociation process. The dealership overall is a clean and freindly place, and everyone we met was responsive and courteous.
SusanThomas
May 30, 2014
I very much appreciated how Mike and Justin flexed with my unusual situation so that I could walk away with my wonderful Ford Escape. They did what it took to make sure I got the vehicle I wanted in about 24 hours.
TheRealSwashburn
May 29, 2014
When I walked into the show room I was greeted right away by Casey. I have never purchased a new car before and I was a little nervous about doing so, especially after visiting Sinclair Ford down the street. At Sinclair Ford, the salesman was really pushy and the manager there held my keys hostage from me and wouldn't allow me to leave. Finally after saying no for over an hour to their rip off of a deal they gave me back my keys and let me leave. Casey, was the complete opposite of the previous salesman he made me feel very relaxed, and comfortable about the whole process. He knew almost all the answers to my questions which was very helpful. Oddly enough that was one of the things I liked the best. He was honest when he didn't know the complete answer to my questions and wasn't afraid to say so but sat me down and we looked up the answers together. I didn't end up making a purchase that day so Casey introduced me to Corey so I would know two people at the dealership in case he wasn't there. It didn't have anything to do with Casey why I didn't make a purchase. I just thought there was a lot more markup in cars than there actually is. Casey was very good at explaining how the car business has changed from the days with 30% mark up and even showed me an invoice to prove it. I will definitely be back to purchase from Casey after a few more months of saving to make up for the difference I thought I could get off. I wish Casey and Corey the best in the mean time they seemed like fine young men and I would recommend them for anyone I knows next purchase.
big_snake_lover
May 29, 2014
I have been a Ford owner all of my life! My projects have included a 1993 Ford Mustang LX and a 1998 Mustang Cobra. After landing a new job, I needed a vehicle that would be more of a daily driver. My budget was tight, but I still wanted to have a little fun. I was referred to Sunset Ford by a family member where I met Casey. Casey made me feel right at home. He was very knowledgeable about Ford products and easy to talk with. This was my first new car purchased so I was nervous about the pressure. Casey understood my position and never introduced anything out of my budget. Although I was skeptical about owning a Fiesta, Casey showed me the ST model. The ST had the gas mileage I was looking for, as well as the added turbocharger for fun. I would highly recommend Casey and Sunset Ford for your next purchased!!! I will definitely return when I can afford my dream Cobra!!
cvondy
May 25, 2014
sunset ford was very friendly and informative. casey went above and beyond to make the transation smooth. i will tell any body to go to sunset ford.
jaostl
May 24, 2014
Veyry helpful with my search for a vehicle. He was very knowledgeable on each vehicle I was interested in, was not pushy had a friendly personality.
park41204
May 24, 2014
This was my first time purchasing a car. I worked with Craig Buhrman. He was very patient and explained the whole process very thoroughly. He applied no pressure on me whatsoever. He knew I wasn't ready to purchase so he gave me information and then allowed me space to think about it over the weekend and come back when I was prepared. Overall it was a great first time buying experience.
jmueller07
May 22, 2014
Casey is the best salesman around! He really cared about what features I wanted to have in my car and didn't stop until we found the exact car I was looking for. I can't think of a better experience with any other salesman when purchasing a vehicle! I recommend him to everyone I know and I will be back to purchase my future cars from him.
aleli
May 22, 2014
After visiting several Ford dealers in St Louis to get a 2014 Ford Escape, my wife and I contacted Sunset Ford. After a few phone calls, a visit in person for a test drive and several emails, we closed the deal. We leased a great vehicle at a great price. Through the process we met three sales people and several other Sunset personnel. We always had the impression they were working as a team, as opposed to individuals competing with each other. Tim Stewart was excellent. He was friendly and helpful, always providing accurate information very quickly. He clearly wanted to sell us a vehicle, but was never pushy. We are very satisfied with our experience with Tim at Sunset Ford, and will go back for more!
SteveSPS
May 21, 2014
I've leased four Ford "Escape" models from Sunset Ford over the last 12 years. The last lease was handled by my salesman, Mr. Larry Burchardt. This year, I decided to change the pace and buy a new hybrid, Ford C-Max. Once again, Larry guided me through the decision-making process and patiently drove with me while testing the latest "Escape", "Fusion" and "C-max" models. Larry is a seasoned veteran who has kept pace with all the latest Ford technology & engineering and has a great knack for explaining how things work, and how to operate that technology in the latest Ford vehicles. And since I'm a hybrid "newbie", those talents were important to me.Larry Burchardt introduced me to new product, and Mr. Larry Sidberry helped to iron out the termination of my last lease and the purchase price of my new C-Max. Joe Brooks, who manages accessory additions, guided me through many of the after-market features that Sunset Ford can install to enhance your new car. (I chose custom floor mats). Last but not least, the financing and final paperwork (which can be a tiresome, tedious process) was efficiently handled by Mr. Chris Caldwell.For twelve years I've been treated fairly and courteously during every transaction. This was my fifth deal with Sunset Ford and it won't be my last.
aliciaweber
May 21, 2014
My salesperson was Braden Bolerjack. I bought a new Ford Focus today. Braden was able to answer all my questions and was very friendly. Thank you.
laytonzach
May 21, 2014
Braden was very knowledgeable and friendly. He helped me get what I wanted at a reasonable price. Braden wasn't pushy but followed up to make me feel comfortable on such an important purchase. I would recomend this dealership and Braden to family and friends
Acacia
May 19, 2014
This gentlemen approached me with the utmost respect and knowledge of his inventory. He showed me around the lot with kindness an courtesy that no other salesmen has ever shown me before! He even offered a bottle of water to me as I toured the lot. After a while of searching I Finally found my new car an I am more than happy to say I am proud of the choice I made, and I couldn't have made the correct choice without Casey's assistance in the matter.
CarBuyerSTL78
May 19, 2014
I went to this dealership expecting to find a car but at a high price. I was very surprised to find reasonable prices and friendly staff. The salesman I had was very direct and to the point and made finding the car I needed easy. I would recommend this dealership to anyone in the area who is looking for a great dealership and great customer service.
jbrazil1s
May 19, 2014
I was pricing new vehicles at Sunset Ford with the assistance of Casey Fowler. He was very friendly and helpful, making me want to return in the future for all my new vehicle purchases.
cblax03
May 19, 2014
I have been trying to find a new car that was different than everything else that is out there. I knew of sunset ford because my grandpa bought his truck there. Casey Fowler was the most professional sales rep I had dealt with in the entire city, what he lacks in age he more than makes up for in product knowledge. He had answers to all my questions and they weren't just smoke up the behind answers they were the correct answers. Whom ever this guys sales manager is should be proud and give him a little bonus this month.
VeraSalmons
May 19, 2014
My husband and myself had a good experience looking for a truck because of Craig Buhrman at Sunset Ford. He kept in touch over the span of a month or two to keep us informed of his progress in looking for a used Ford Ranger pick-up truck for us. When he had just gotten one in a week ago he called us quickly to tell us about the truck that had just come in to the dealership. We became interested in buying the truck so we took it for a quick drive in the truck and then we decided to buy it. Craig had the truck cleaned up, checked out thoroughly and had new tires put on it. they really paid attention to every detail. We are very pleased with our purchase and we would recommend Craig Buhrman and Sunset Ford to anyone. Thank-you., Loren and Vera Salmons
mustangcutie96
May 19, 2014
I was referred to the dealership by a friend. So glad I went! I got the vehicle I wanted and Tim Stewart did everything he could to get the deal finished for me! I will definitely return for my next vehicle and will recommend it to anyone!!
vmetz
May 16, 2014
Our salesperson Steve Lower did a good jog showing us the vehicles we were interested in and was very helpful explaining the features of the cars, we are happy with our new Taurus.
cbrockmeier
May 16, 2014
Sarah was absolutely wonderful to work with. This was the easiest car purchase ever. Will definately tell all my friends to come and see Sarah!
kylieandtyler
May 16, 2014
Tim was very helpful answering questions when I was looking to purchase a new vehicle. My husband and I have a specific vehicle in mind, and Tim helped discuss the pros/cons of that vehicle with other models in the same category and helped us solidify our decision. He was very helpful and kind -- we appreciated his approach and that he didn't push us like some other dealers have in the past. We felt comfortable working with him.
koll27
May 16, 2014
When I visited Sunset Ford, Tim couldn't have been more accommodating! He is very knowledgeable about the inventory at Sunset. I was looking for a truck, and Sunset has as good of inventory as any dealer in the area. I will continue to visit Sunset from here going forward!
dedgington44
May 16, 2014
Knowledgeable and trustworthy are the key attributes I look for in a salesman. The car buying experience does not have to be a tooth pulling, arm twisting or stress inducing process as long as you can find a salesman that you can trust to open up to. From the first moment I worked with Tim I knew he fit the description I was looking for. Although I was not able to buy, I will return when I am able to do so. Great job Tim.
Howarke1
May 15, 2014
The saleman was great...pricing was great....the only issue we had was that the finance dept. was understaffed that day and the person before us took a very long time. It was not the fault of the person in finance...he actually moved very quickly once we got in there. Our overall experience was very good.
Mchomin
May 14, 2014
This is the second car I have purchased from Keith Boerding. Keith has always been professional to me and my daughter who was also there for both deals. Keith is very knowledgable and knows exactly what I am looking for. Keith makes the process of buying a car simple and painless. I would recommend Keith and Sunset Ford to anyone interested in buying a car. Thanks again Keith
hodapp
May 14, 2014
I was in trouble. My car quit on me and I had to have transportation for work. Someone mention sunset to me, so I went there and talked with Cory. He was nice young gentleman that let me know of all his options and set me up with a very nice vehicle. Thank you so much Cory for all your help. Thank you sunset too, for your great employees..
rutkap
May 13, 2014
As a larger gentleman, I need something a little bigger than a fiesta. When my car broke down I went to Sunset not knowing what to expect. My sales agent, Tim did a great job finding a car that both fit my needs and my budget. (after a little negotiating of course) They even took my old car as trade for my new one even though it barely ran and needed engine and AC work. I settled on a used explorer and could not be happier with my selection.
fanofstlsports
May 13, 2014
My car salesman, Tim Stewart listened extremely well to what I was looking for and worked hard to find the best vehicle to meet my needs and my budget. It was reassuring to come to a dealership and feel like the salesman was in it for me and not just looking to haggle me to make commission from the sale. Tim Stewart is a wonderful sales associate and a valuable asset to your team.
311deffus
May 12, 2014
liked the dealership found the car I liked and car is very nice. And clean and runs good and like the wheels tires color sound
tesrilab
May 12, 2014
Extremely satisfied! We had such a wonderful experience with everything and everyone at the dealership. We purchased a new Taurus and I love it more and more. Such friendly people and I enjoy every time I go back! Thank you!!
bforte19
May 12, 2014
We were deciding between a Jeep Grand Cherokee or a Ford Explorer. The night before going to Sunset Ford, we went to another dealer to test drive a Jeep. The sales kid was funny rude, pushy, and had no clue about the vehicles. We told him what we were considering and he said "The Explorers suck, you should just get this." Not a 'hey we have one hear would you like to see the differenc', but just a flat out, 'I want to sell this car." Keith at Sunset Ford was very knowledgeable and polite. Pointed out all the features of the different trims, told us of the options out there, listened to what we were wanting and why. He asked once if we could make a deal today, in which we said no and that we needed to talk about everything. Two hours later, we were back buying it from him.Thanks!
nancyfisher
May 7, 2014
Sara did a great job moving the sale along..She knew what paperwork was necessary and made the turnover of the trade in vehicle simple and explained many of the features of the new one....
prudybertolino1
May 6, 2014
After I totaled my Nissan Altima last October, I decided to buy another Altima and even put money down on a used one at Enterprise Used Car Sales. But, knowing Larry Burchardt from our church, I told him we would come talk to him at Sunset Ford, not thinking we would buy a Ford. He was really great, and showed us many different models, trying to help me find one that I liked. He then suggested we test drive a 2014 Ford Fusion. He carefully explained all the dash instruments and how the touch screen worked and more. I liked the car but was uncertain that we could afford it. He didn't rush us, but worked with us on cost and financing. Like I said, he was really very caring and competent. He helped us figure out financing that fit our budget and we bought it. I love it!
imsamiam
May 5, 2014
Our experience at Sunset Ford with Tim, Donnie and Chris made our car buying experience as pleasant as car buying can be. Tim was patient and willingly showed us everything we wanted to see and even suggested we look at a few other models that we might like. Donnie made the trade-in experience quick and gave us a fair and reasonable offer on our trade and Chris was efficient with the paperwork. My husband and I appreciated their honesty and integrity and patience throughout the process. We would certainly consider Sunset the next time we are looking to buy a car.
Chris1978
May 5, 2014
I have never rated a dealership before, but Cory and Sunset Ford exceeded my expectations. Not only did they give me a great deal but it was quick and smooth. If every car buying experience was this easy maybe people wouldn't dread it so much. I will recommend everyone to go see Cory.
aliajayde
May 5, 2014
Prompt contact regarding vehicle information. Very helpful in retrieving the vehicle I wanted to purchase from another location. Prompt response to issues concerning vehicle's body damage. Still waiting to address a couple of issues, and hopefully the dealer/salesperson will continue to be as helpful.
rabrya2
Apr 30, 2014
We walked into the dealership just to look at vehicles. We were impressed with our salesperson Steve Lower who was very professional, knowledgeable and not high pressure. He answered all of our questions allowed us to take a test drive to lunch where my wife and I were able to discuss our purchase away from the dealership. He took the time to give us an appraisal of our trade-in and a price for the new vehicle before we left. After lunch my wife and I returned to revisit the numbers and after confirming them we agreed to a deal. There was no high pressure are running back and forth to the sales manager. Steve gave us a good number upfront and a fair value for our trade. So after just going to look we ended up with our new Ford Edge and are very pleased
Pricir89
Apr 30, 2014
I went to Sunset Ford looking for a new truck. I was nervous about going through the sales process of a new vehicle because of a horrible experience I had at a different dealership a few years ago. This experience was the exact opposite. Tim was extremely nice, patient and very knowledgeable about the trucks I was looking at. I test drove 4 different trucks before deciding on the truck I purchased. When it came to financing Chris was great at explaining the terms of the loan and made me feel confident I made a good deal. Overall my experience was excellent! I purchased an amazing new truck and they gave me a great deal on my trade. I will definitely recommend Tim and Sunset Ford to my friends and family.
lmassa
Apr 29, 2014
My sales rep was Keith Strickland and he was wonderful! He answered all my questions and concerns. I would highly recommend anyone out there looking for a used or new vehicle to stop by Sunset Ford and see what they got! I was going to purchase my vehicle at other Ford dealership in south county by the mall and I'm glad I was told to stop by Sunset and see what Sunset had to offer. I'm totally glad I did because LOVE my Ford Escape I purchased as Sunset! Thanks Keith for all your help! Thanks, Lisa M.
mmaloney1
Apr 28, 2014
Sarah Scheu was extremely helpful, friendly and accomodating. She made my leasing experience very pleasant. I will recommend her to anyone I know who is looking for a vehicle.
TerryMZwick
Apr 25, 2014
The Sunset Ford people were very cooperative and made an extra effort to please their new customer. Steve took extra time to help us program the vehicle's system and explain all of the features even though it was officially after business hours.
MikeCrabtree
Apr 25, 2014
Went in for a oil change. Started talking to Joe, ended up in a new Fusion and saved 200 a month in car payments. Very helpful and friendly. Highly recommended.
kasteinbrueck
Apr 24, 2014
Our salesman gave us excellent service - even came in on his day off to sell us our new car. He was very friendly and knowledgeable about the cars we were looking at. He never pushed us to make a decision and was very patient with our questions. Sunset Ford is a great dealership. We will definitely do business with them again.
fordescape1
Apr 22, 2014
Steve was exceptionally friendly and interested in our new car needs. He helped us find the right vehicle at the right price range. Steve was very knowledgeable, informative, and patient. That made us feel very comfortable and happy with the purchase of our new Escape.
TransitExpress
Apr 21, 2014
The transaction was great from the moment I walked into the dealership, through the test drive, the purchase, and the delivery. I am very pleased with my Transit Express. The cargo bay has fulfilled my needs and the gas mileage is better than it was listed, which is a big plus.
Tori2210
Apr 21, 2014
I did a great deal of research on the vehicle I was interested in purchasing. After visiting 7 different dealerships, I finally found the exact vehicle at Sunset Ford. Sales Professional, Craig Buhrman was extremely friendly, not at all pushy and was a pleasure to work with regarding price negotiation and sale/purchase of my vehicle. I am very happy with my new car, purchase price and the experience I had at Sunset Ford. I will gladly recommend Craig Buhrman to family, friends and co-workers. Thank you!
chargestring
Apr 21, 2014
Cory Pupillo was the salesperson who picked up the phone when my daughter called to inquiry about Escape' - she had went on line for me regarding the sales of the Escape.Cory was professional and explained all the rebates & I did purchase a 2014 Escape S from him that every evening, "Holy" Thurs. 4/17/14.I hope Cory receives some type of recommendation for job "well done".Sincerely,Charlette "Char" Gestring
lekraemer
Apr 20, 2014
Steve really took the time to explain every detail of the car we were looking at. We didn't feel pressured or rushed which is really comforting when making such a big decision. I'm loving the car we chose!
jennifernye
Apr 18, 2014
We were very happy with Sunset Ford and with Tim's service to our family! We purchase two new Fords within2 weeks and Tim went out of his way to help us understand the technology and how to use all of the new gadgets!
Rightfield
Apr 17, 2014
My husband and I did a great deal of internet research before going to buy a car. We tried to deal with the hometown guys, but they kept trying to sell me a car I didn't want at a price that wasn't reasonable. The guys at Sunset were really nice and not pushy. When we went to deal with them, we had numbers for the price we were willing to pay and what we would take for our trade. When we looked at their first offer, I looked at my husband and he looked at me. It can't be this easy, but it was. My husband was ready to argue for hours, and the whole deal took about 10 minutes. Thanks guys! We'll be back.
lillybaby
Apr 16, 2014
I purchased a used Ford Escape from Dan Dopuch. He was very professional and knowledgeable about the vehicle I was interested in. He explained details about the Escape and the history of the vehicle. He was friendly and I did not feel pressured in any way. I would recommend family and friends visit Dan when looking for a used car or truck. This purchase was my first Ford and an american made car. So far I have no regrets. Thanks Dan for making this a pleasant car buying experience.Justin Lombard assisted with the financing and he was very nice and professional. I felt a bit rushed in the process and he did not tell me that when I opted for additional warranty that it would tack on an additional 3 months of payments. I was trying to keep my payments at a certain limit. It would have been nice if he had explained that prior to me signing documents.
CaroleWooten
Apr 15, 2014
This was a different car buying experience for me. I never felt pressured in any way. When I asked to drive a car, I was able to do so very quickly. The whole process was very quick, literally just a couple of hours from arriving at the dealership until I left in my brand new Mustang that had a full tank of gas. When I called Cory several days after the sale for some help, he immediately helped me solve the problem. It really is the little things that make the difference and Cory and Sunset Ford made sure the little things were taken care of. I hope to come back when it is time to buy a Ford truck.
treamer
Apr 15, 2014
Steve was very helpful in the purchase of my 2014 Taurus. Got me the price that I needed for my trade. Even went to their other dealership to pick the Taurus up
ckettler88
Apr 15, 2014
My father Steve Kettler bought his 2010 Ford F-150 this evening. We had Dan Dopuch as our salesman who was excellent. Would recommend him for future buyers! Thanks a lot for the beautiful truck at a great price!
jboylan
Apr 14, 2014
Dan, my salesman was very helpful and never made me feel pressured into buying anything smooth transaction would definitely recommend salesman and dealership thanks again!
JR1237
Apr 11, 2014
Called the dealership asked if they had the vehicle I wanted and they did, worked the deal. Appreciate dealing with Donnie and Casey, as opposed to other dealerships where they say "Wait here while I ask the Sales Manager" then wait and wait only to find out you are in a back and forth game for the whole day.Being an educated customer is helpful to you and the sales staff as they are trying to serve others. Know what you want, a general idea of how much you can afford and go in and deal.NO xxxxxxxx!!!
HAWKAM
Apr 11, 2014
I recently purchased a Ford Focus from Sunset Ford. Best choice I could have made. Great car! It was the first time I had purchased a car on my own and my salesman, Steve Lower, was friendly and very helpful in the whole process. Justin Lombard in finance was also very helpful in explaining everything on the finance side. I would recommend Sunset Ford to anyone looking for a new or used car.
gmward
Apr 11, 2014
This is the second vehicle I have purchased from Dan and his service is incredible! Everything goes smoothly, and he always takes care of any service requests and issues immediately. He is genuine and his personal touch makes all of the difference.
samf
Apr 9, 2014
Purchasing your first car can be quite the experience (either good or bad). Purchasing my first SUV from Sunset Ford was the best decision I ever made. Not only was the service fantastic, but also the people as well. Steve sold me a car I never dreamed of owning. He was thoughtful, considerate, and friendly. He helped me, along with Larry, to get the best deal possible. When it comes time to purchase a new car again, I will be sure to go back to Sunset Ford!
19shady69
Apr 8, 2014
We recently purchased a new Ford Focus for our daughter. They found her a car to fit her budget and treated her fair on her trade. The staff here is friendly and efficient. We drove away in her new car in a surprisingly short amount of time. We even had another car serviced while we completed this transaction. We have purchased many cars from Sunset Ford and always had an enjoyable experience. Brian
Jgillick8
Apr 7, 2014
I recently purchased a used 2013 Ford Edge from Sunset Ford. I worked with Keith Boerding and my experience was fabulous. It was my fist time buying a car from a dealership and Keith was very helpful and the experience was great. I love my new Ford Edge and would highly recommend Sunset Ford and Keith Boerding to anyone purchasing a car!
ashw
Apr 4, 2014
For over 70 years, three generations of my family have purchased new vehicles from three generations of the Heutel family. Since I began driving 58 years ago, every vehicle I've purchased came from Sunset Ford, many of those with the assistance of sales associate Keith Boerding, a true sales professional. Last week we took delivery of our latest vehicle - a new Ford Edge. We highly recommend Sunset Ford and Keith Boerding! I wouldn't go anywhere else!Wayne (and Jeanine) Ashwell
DARay
Apr 2, 2014
I was greated by the saleman (Craig B) soon after I enterred the used car lot. He was friendly and had a pleasant manner about him. Sunset Ford had the exact used vehicle (and options) I was looking for. After negotiating a fair price, we closed the deal that same visit. So far I have been very satisfied with the Sunset experience. Love the vehicle, too.
rusty_2005
Apr 1, 2014
Sunset Ford (St. Louis) provides the best customer experience. Dan, Keith and John are friendly and knowledgeable, making the customer very comfortable. They made it fun, and I love my car! Thank you!
TomLammert
Mar 31, 2014
Tim Stewart was very professional and courteous. During the test drive, Tim displayed great knowledge of the car and answered every question that we asked. He also interjected a little humor and personal stories which made the drive really enjoyable for the both of us. While Tim was busy, Donnie Sommers (New Vehicle Sales Manager) introduced himself and made the time pass smoothly. Both gentlemen worked together to make our visit a relaxing experience.
danmacia
Mar 31, 2014
I walked into Sunset Ford one day just looking to test drive a Ford Focus and, due to Tim Stewart's excellent customer service, I am now weeks away from taking delivery of my new vehicle. Tim not only assisted me with the test drive but he was also very accommodating when it came to all the questions I had about the Sync system. He has also been instrumental in helping me meet my budget and make a deal which is extremely fair for both sides. In our different exchanges (person to person, over the phone and via e-mail) Tim has proved to be not only very knowledgeable about the product but also very trustworthy and diligent, which I really appreciate. If you are in the market for a new Ford vehicle, I suggest you drive over to Sunset and ask for him. If your experience is anything like mine, you will not be disappointed.
lamb2013
Mar 31, 2014
Last year I was looking at buying a new truck and when I went to sunset I was greeted by Sarah Scheu I can honestly say that she is by far the best sales person I have ever dealt with she had answers to all questions and very professional and takes pride in what she does. I would recommend if anyone is looking at buying a new or used vehicle to go see Sarah and she will do her best to get you in a new vehicle. Thank you again Sarah Scheu!!
Joesblacktshirt
Mar 31, 2014
I met Craig on the lot. He was ready to do business with the car I had e-mailed prepared for a test drive. The price was reasonable enough, so I bought the car.
JenniferDJohnson
Mar 30, 2014
We have purchased 2 new Ford F-150 pick-up trucks from Sunset Ford and wouldn't ever go anywhere else for the purchase of a Ford! Sarah Scheu is our Salesperson and she is awesome! She always goes above and beyond what is expected to please the customer! She is super professional and knowledgeable! It is always such a pleasurable experience purchasing a new Ford from Sarah! Kudos!Jennifer Johnson
chrisdog30
Mar 30, 2014
Don't close your deal til Sunset for real! My wife hates dealing with car salesman, but Cory and the rest of Sunset's crew did a great job keeping her happy. I buy new cars every 2 years so we will keep our business at Sunset.
davbad
Mar 29, 2014
We went there with the Edge in mind. However we wanted to look at several different types of vehicles . We had been looking at the Jeep Cherokee and were pretty much ready to buy one. But we were going at this opened minded. Our plan was to go by and look at the edge and the fuson. Then we were going to head to the chevy dealer to look at the Impala, Malibu and equinox. My wife really like the Edge. I will say that the first offer that Steve brought us wasn't very good. But I understand that business is business. We were far enough apart that I thanked and told him I just didn't think this deal was going to happen. But he hung in there and now we own a new Edge. We were very pleased with Steve and the sales manager (sorry I don't remember his name). I don't want to leave out finance manager Chris Caldwell he was Very friendly and very helpful.We would like to give thanks and recognition to all those that helped us today. It was a very positive experience
gigi49
Mar 29, 2014
I was shopping for a new car and had narrowed my top choices to three different makes of cars. I bought a 2013 Ford Fusion because I not only liked this car and its options best, but I had a great experience with my initial visit to Sunset Ford and Tim Stewart-sales consultant. He was friendly, yet professional and listened patiently to all of my questions and I had many!! I would recommend Sunset Ford and especially Tim Stewart and the financial Services manager- Justin Lombard. Overall , I am very pleased with my car and the help I received at Sunset Ford.
tburns0407
Mar 29, 2014
I was greeted immediately upon entering the showroom by Larry who introduced me to Tim and we proceeded with my sales deal. I had a trade-in vehicle that was promptly assessed and given a trade-in value as part of the deal. We negotiated an acceptable purchase price and proceeded with the purchase. They also provided me with a no questions asked test drive by myself, not only twice but an extended second drive to show my wife the car and let her drive it as well. There was no hard sell tactics and everyone was very professional and courteous during the entire sales process. I am very pleased with my car purchase and will whole-heartedly recommend sunset Ford to anyone looking for a new (or used) Ford.Terry Burns
creever
Mar 27, 2014
Tim assisted me with the purchase of my new Focus. He was very helpful in helping me find the exact color and options that I wanted. I am very happy with my purchase and would recommend using Tim.
Steinmeyer2
Mar 27, 2014
I wanted a Escape but had not drove one,so went to Sunset and met Randy Scharf and Sara Scheu great people.They showed me many ones and drove all.After many ones found the one.Both of them were very good and took good care of me.We made the deal .When it came time to show me how everything worked Sara took her time and showed me how everything worked ,she was great.If you are looking to buy a new Ford go see these two.You wii have the best !Thanks again.
Diamonddave1970
Mar 27, 2014
I recommend Cory Pupillo and Sunset Ford to everyone. The atmosphere is professional while also being laid back and friendly. I never felt pressured to buy the car, like I have at other places. Justin Lombard in the finance department was also great. I am glad I didn't close the deal until sunset.
ckmcconnell
Mar 26, 2014
We had previously purchased a vehicle from Sunset (2 years ago) and Sarah (Dutton) Scheu was our salesperson. This time, I called Mrs. Scheu and told her what I was looking for, and how I wanted my deal structured. She did her research and called me back within less than half an hour. She had all of her information and it was accurate. We made an appointment. She had the used vehicle ready for us to test drive -- and it met the criteria we were looking for perfectly. Then we moved on to a new vehicle -- told her what I didn't want; she found me what I did want within less than fifteen minutes. We set an appointment time, I returned test drove the new vehicle. We bought both the used and the new and the deal was exactly what I had asked for. Mrs. Scheu went above and beyond to find us exactly what we were asking for and then worked equally as hard to get our financing where we needed it to be. If you want a great professional, and a superb personality to work with, be certain to ask for Sarah Scheu! She is what every dealership needs to keep customers coming back again and again.
Soarhi
Mar 26, 2014
This is 2nd car I bought at Sunset ford, and the main reason is Sarah Scheu. I never said this before when dealing with car salesmen, Sarah made the experience fun. Sarah is great asset to the Sunset ford organization. I feel that I have found a friend in Sarah. I make it a point to stop in and pay a visit every time I bring my car in for servicing. Thank you . for making buying a car a nice experience. Hal Matousek
willC1954
Mar 25, 2014
I am preparing to retire and was really hoping to get a full sized SUV for family trips and pulling my boat. I had priced out the options I wanted and was beginning to think that there wasn't going to be a way to get what I wanted in a new car. After going to a few dealerships where they advertised really low prices only to find out it was all gimmicks I called sunset to see what they had available. I spoke to Tim who told me about a 2013 model expedition that they had deeply discounted because it had been driven as a demo. After looking this model over I decided to give myself a week to see if I could get a similar deal elsewhere because I was weary of the fact it had been driven for a while already. After doing some due diligence I decided that the truck was exact what I had in mind and I could survive with the miles. Tim spent almost an entire Saturday getting my wife and I acclimated to the truck and making sure I was comfortable with all the technology in it. Even followed up with me and reset my phone after I accidentally deleted it. I highly recommend Tim for his laid back approach and no pressure tactics.
Julie311
Mar 24, 2014
Sarah was amazing. She was extremely knowledgable about both vehicles we test drove, and she made the whole car buying experience quite pleasant. We're a Ford family, but Sarah......she seemed to know Ford as if she was born and raised in one. I would recommend her and Sunset Ford to anyone looking to purchase a new vehicle.
laura2014
Mar 23, 2014
Cory was a great salesman. He showed us many options and helped us pick exactly what we wanted. I have already told two people to go see Cory.
crcollier2010
Mar 23, 2014
The new Ford Explorer we bought is perfect. Our car salesman was one of the best I have ever dealt with. He was informative, honest, and professional. We are a Ford family and buy our cars wherever we get the best deal and service. But after dealing with Cory Pupillo and Sunset we have found our preferred dealer.
jessicapohlman85
Mar 22, 2014
I had such a great experience at sunset ford. they were really nice and were able to give me the price i wanted for a new car. Tim sat with me and went over all the great features in my car and set up my bluetooth connection with my phone. I even left with a full tank of gas!
betty5832
Mar 19, 2014
Tim was very helpful and very friendly. Tim was helpful in answering my questions and showed us how to use equipment on the car as well he helped us to program the hands free phone in car. I have brought a car from you in the pass and it was well worth coming back to your dealership. You well be highly recommend by me. Thanks again Tim for all your great help and service.
nancyotso
Mar 18, 2014
The sales experience was painless. We quickly reached an agreement on our trade-in value. My only minor complaint is that they wanted me to take the new vehicle home that day, which I did. I would have preferred to wait one day.
grandmaof6
Mar 18, 2014
I was very pleased with my salesperson and my overall experience with sunset ford. Tim took the time to explain the different features between the models, I told him that I just had to have the car in silver and that same night he called back saying he located one and that it would be there Saturday morning for me. He even followed me home to bring the car to me since I am a widower. He breaks the stereotype of the pushy car sales person that is only there to line theirs and the dealers pockets, he made this grandma feel very comfortable in the purchase process and even worked with the finance office to save me a trip to my bank for the loan. I've told numerous friends and my family that if they buy a ford to see the most respectful and patient salesman I've ever dealt with. Thanks again.
saltercls
Mar 17, 2014
Hate buying a car? Then you're going to the wrong dealer. Go to Sunset Ford. I recently purchased a CPO Escape with the assistance of Keith Boerding. Keith was wonderful to work with. No pushy sales, just answers to your questions before and after the sale. Buy with confidence at Sunset Ford
Mamma1950
Mar 14, 2014
Sunset Ford is awesome!!! Our salesman Cory Pupillo did a great job recommending the perfect Escape. At first we looked at a fully loaded Titanium but the technology was too much for us to handle. So Cory pulled up a SE model with the Eco-Boost and it was perfect. I will tell all of my friends and family to go see Cory at Sunset Ford. Thanks
mlweso
Mar 14, 2014
No pushy sales pitch. Let us roam the lot of a great inventory until we found the car we were looking for. Agreed on price and trade-in value and made the deal. Paperwork and final delivery too time consuming, but I think that is industry wide. Would buy from again.
phylron
Mar 12, 2014
OUR SALESMAN DAN DOPUCH WAS EXCELLENT IN POINTING OUT THE FEATURES IN THE CAR WE WERE INTERESTED IN ( FUSION ).THERE WAS NO PRESSURE BY DAN DURING OUR MEETINGS AND HE WAS VERY HELPFUL IN SHOWING THE MANY FEATURES ON THE CAR.
smerlo
Mar 11, 2014
Sarah did such a good job, we bought a second vehicle from her within weeks. She found exactly what we wanted in a timely manner and worked with us again to get the right vehicle at the right price.Thank you again.Steve & Mary Beth Merlo
kohls1
Mar 8, 2014
We have multiple Fords from Sunset easy to deal with; tried other Ford dealerships and get the run around back and forth and no respect. Easy to work with and service department is great as well cannot beat it.
ldkuhn
Mar 4, 2014
My experience with sunset ford, My sale rep Mike G and My finance rep Chris C it was an Awesome painless experience. I actually would refer anyone to this location due to the outstanding professional care that was given to me. Mike an Chris both knew my situation and the importance of getting the vehicle that I WANTED not what someone else thought I should have. These 2 individuals as well as Sunset Ford as a whole are the GREATEST people to work with on getting what it is that you want and keeping you happy is what they strive to do. Not once did I ever feel that someone was trying to sell me something that I didn't want. I can tell you that I have experienced in the past with other dealers they are in it for themselves, but Sunset Ford St. Louis they are all about you!!!!This was my 2nd time purchasing from Sunset Ford St. Louis and it was just as easy and pleasant the first time as it was for me this 2nd time. The one thing I can say most of all I came in to Sunset Ford in such despair over loosing our first vehicle that we purchased from them in 2009 due to an auto accident, which was the very first Ford F-150 Raptor 2010 to them telling me all will be ok and we will make sure that you are taken care of.. So I went in very distraught but left EXTREAMLY HAPPY!!!Thank you again Sunset Ford and a HUGE Thank you to Chris & Mike for taking such good care of me. You all mean the world to me and my family for caring about us and our safety. We Love of our new Truck!!Sincerely,Lisa & Don Kuhn
tsg123
Mar 4, 2014
I am very satisfied with my experience at Sunset Ford. I was dreading the new car buying experience, which is sad, given past experiences elsewhere. I did a lot of research online and a few test drives before contacting Sunset Ford online. I received a prompt follow up to my inquiry and additional follow ups to check on my interest. I was able to meet with a sales associate on my timeframe, test drive the car I wanted, take it home to show my wife and make sure it fit in the garage.The staff at Sunset Ford strived to make what I needed work in terms of price, accessories, down payment and financing.They made the experience fun and enjoyable; which it should be.
Cindyallison2
Mar 4, 2014
Had a awesome experience with salesperson Sarah Scheu we have purchased 2 cars from her now. And if we purchase another ford she will be the one we go too.
Klub7Keno
Mar 3, 2014
I've always been a Chevy guy until I met Cory Pupillo. He was super low pressure and actually listened to my needs. Everything was smooth and he showed me two trucks that fit my work needs. The only thing I would change is the long wait to give them my money. I will recommend him to everyone I know. Kudos Sunset you have the best staff anywhere in St. Louis. Cory told me how great the service dept. is, so I will find out when I go in for my free oil change....Thanks Cory
frebholz
Mar 3, 2014
Sarah did an excellent job. She is very personable and considerate of your time. She pays attention to every detail as respects to what you are looking for in an automobile.
Cjk1962
Mar 3, 2014
I worked with Tim Stewart on getting a new F150 lariat. He explained the differences between the trim levels I was considering and took the time to get the exact truck I wanted. Even went to their other store to get a 2013 to add some additional savings in. He wasn't high pressure and let me take my time, even offered to drop the truck off to me when it got to their store. I likely could have gotten a better price had I shopped around but I was pleased with the way I was treated, so sometimes you get what you pay for. Will be recommending Tim and Sunset to all my friends and relatives.
DredluvJones
Feb 27, 2014
Easy to work with. Friendly staff. Definately tried to get me the best deal they could. I felt that they were very willig to work with me in whatever capacity they could. I felt comfortable with the staff as well.
elbows
Feb 26, 2014
we had been looking at ford explorers for some time & after meeting our sales rep cory pupillo we decided to go go for it. cory was not a high pressure sales rep. he worked with us diligently trying to help us find the car we would feel comfortable with. when he said he would get back to us with the info we requested he did so in a timely manner. when we had to return to dealer for further instructions on how navigate the electronic system he was very patient & very knowledgeable. we enjoyed meeting cory & would recommend him to anyone looking for a car from sunset ford.
ShannonF
Feb 25, 2014
Tim Stewart is AWESOME! We truly appreciated his level customer service and great personality especially after leaving one of Sunset's competitors. The sales manager at the "other" dealership was pushy, demanding, and, at the end, down right mean and rude. I literally felt like I was being held hostage to "buy now or else" at this "other" dealership. Tim and Donnie were completely the opposite. They never made us feel pressured because they are obviously very confident in their company and price. It made it very easy to do business with them. Next time I won't waste my time to "shop" anywhere else; I will buy from Tim immediately. By the way....Tim and Donnie did beat their competitors price which I greatly appreciated, but honestly they didn't even have to. I would have bought from them either way based on the level of customer service we received from them. So, I got the vehicle I wanted, got the price that I wanted, and walked out of Sunset Ford a very happy new car owner! Great job Tim Stewart, Donnie Sommers and Sunset Ford! I will recommend you guys to everyone!
cardinal27red
Feb 24, 2014
Cory could not have been more helpful, considerate, kind and knowledgable. We never felt pressured or talked down to; rather, we enjoyed his more laid-back, friendly and attentive approach. He is a big reason we decided to purchase from Sunset Ford.
rphillips66
Feb 21, 2014
Time was great with answering questions and speaking on the phone. I live almost 3 hours away and was able to negotiate over the phone before driving 3 hours to the dealership. The drive was well worth it. Every sales professional at Sunset Ford in St. Louis was polite, respectful, and definitely gets a 10/10 from me. No one made me feel inferior or uncomfortable. I will recommend this dealership to all those looking to buy a Ford vehicle. Chris Caldwell is an awesome finance manager as well. Sunset Ford was by far the best experience I've ever had when buying a vehicle.
steveo2604
Feb 20, 2014
i am giving a favorable rating to this dealer because of the friendly greeting i received when walking in the showroom. immediately i was greeted and purchased the vehicle i was looking for with ease.
cje63017
Feb 14, 2014
Jon did a great job of helping my husband and I find our Ford F-150. He was very fair and never pushy. We felt comfortable asking questions and knew we were getting honest answers
robwaggoner01
Feb 14, 2014
Was online looking at the trade in value on my mini van. Sunset called and asked what I was looking for and how they could help me out. So I scheduled an appointment with them. I showed up right as they opened just to see how they would handle a customer who arrived way before their appointment. Shae Washbum greeted me at the door with a smile and asked what he could do for me. Once I told him he went right to work. I was looking to get a brand new explorer but the payment just wasn't working for me. Shae brought me a 2011 explorer xtl to look at. This vehicle was fully loaded. As we went for the test drive he explained all the options and answered every question I had. We agreed on a price but the payment was still a bit higher then I liked. Shae and the group at Sunset did what it took to get the payment where I was comfortable. Needless to say I bought the explorer and love it. The suv only had 17,000 miles and I couldn't have gotten all the options in a new one in the price range I liked. Shae and the group at Sunset will do what they can to make you happy. I will purchase all future vehicles from this dealership. If you can ask for Shae Washblum. He will work hard for you and will spend the time to answer all questions.
kmberra
Feb 14, 2014
Mr. Becker was phenomenal! He displayed excellent customer service, knowledge, and confidence. He was such a pleasure to work with; I highly recommend him to anyone in the market.
rgkoeller1s
Feb 13, 2014
Shae Washburn was a great salesman and excellent people person. I would hold him to the highest standard and see big things in his future.
Jphillips1
Feb 13, 2014
With Shae you're going to get honesty, professionalism and hard work. Any person can appreciate the way he can have a conversation with you, and not feel like you are being sold something. Car buying is a huge decision and Shae has helped me personally to ease the hassle of the buying process, as well as finding the right car for me to purchase. Not only does he actually know what he is talking about, he also understands the reasons for anxiety when it comes to buying cars. I frequently change cars, but I will not go anywhere else but Sunset Ford and to Shae when it is time to buy a new one this year.
mmoeller1029
Feb 13, 2014
Shae is an excellent salesman! He was helpful with all of my questions. I would definitely recommend him to anyone wanting to buy a car. I haven't completely made up my mind, but he has me swayed to buying from him and his dealership when I'm ready.
Swashbu
Feb 13, 2014
Shae is the best salesman! He knew anything and everything as soos as I Asked him. Every question I had or anytime I called he had the answer! He is so kind and considerate I enjoyed doing business with him and will definitely come back soon! I love my ford explorer it's excellent thank you for the recommendation and all your help Shae!
lmhag
Feb 10, 2014
From the moment I walked into the dealership I was met with friendly and knowledgeable assistance. I was fully explained everything on the Explorer during my test drives. Sunset had a lot of vehicles to choose from. Any color you want to see you only had to walk around and see a vehicle with that color. They made the process of buying my car extremely easy and happy experience from the moment I chose the Explorer until I closed on the deal with Chris. I would highly recommend Sunset Ford along with everyone who helped me -- Larry, Casey and Chris.
adams5473
Feb 4, 2014
Great overall experience. These should somehow be a way to speed the process up. Spent nearly 4 hours at the dealership and we had the car picked out before arrival, I don't believe it was anyone's fault, but the process should not take that long. Corey was awesome, very helpful, knowledgeable and real, not your typical salesman, made me feel welcome, as well was Chris. Both very helpful. Joe the aftermarket salesman was very knowledgeable and had really good input for our F-150 bed liner and bed cover.
rdm1588
Feb 4, 2014
It was an easy transaction and thus far I am very happy with my truck. I got a good price on a certified preowned vehicle. Neither Tom Kramer nor Dan Dopuch pushed hard even though it was almost the end of the month on my first visit (bought on my second visit which was the end of the month). Overall they made it an enjoyable experience to purchase my vehicle.
Shebie
Feb 3, 2014
Sarah was amazing...purchasing a new car was easy with her as my salesperson. Was treated with respect every step of the way. Thank you!!
dstichling
Feb 3, 2014
Sunset Ford is always the first place I look when i'm in the market! The customer service is top notch, the girls that answer the phone are great! The sales & management staff are friendly and willing to help you get the best deal out there! And, the service department is fantastic! They always find a way to save me some cash! We've been going to Sunset for years, and are not stopping any time soon!
lmantia2008
Feb 2, 2014
Wow - what a great experience at Sunset Ford. We wanted to look at the Escape. We gave Mike the options we were looking for...he pulled the Escape that met our requirements up to the door, gave us the key and let us take it for a drive. When we returned, he answered our questions and had pricing information ready to go. About a hour later - we drove our new Escape off the lot!
reesesmommy
Feb 1, 2014
I was involved in a horrible car accident where my other vehicle was totaled. I was looking for something I felt safe in and wanted to make the best decision for the future safety of my family. I'm so confident I did! James Becker was so patient and helpful fulfilling all my needs, he went above and beyond my expectations! (even helping me return my rental car) I am SO happy with my new Escape! I love it! Everyone at the dealership was so nice, Ive never been so happy after a car purchase. After this whole experience I wont go anywhere else :-)
Champs64
Jan 24, 2014
I had a very good experience recently related to purchasing a Certified Used Car at Sunset Ford. The salesman, Keith Boerding, made the experience very rewarding. He answered all my questions and made as much timenecessary for me to evaluate the vehicles which appealed to us. It was a no pressure friendly atmosphere and I appreciate theprofessional and personal attention that he gave me and my wife. I look forward to working with Keith and this dealership in the future.
recoveryagent
Jan 24, 2014
John was awsome. Fast negotiations with a positive outcome. Test drive, Trade in and preowned purchase with financing in less than 90 minutes. What more could you ask for.
dkwood87
Jan 24, 2014
Sunset is always a great place to buy a vehicle! They go out of their way to get you a great deal and make sure that you are taken care of. Special Kudos to Tom Kramer for taking me to work while they put a new bed liner in my new truck!
darren35
Jan 23, 2014
Sarah was very friendly and personable. She was also knowledgeable about the car we bought. Sunset worked with uson the price until we were all happy. Also it didn't take as long to negotiate as we thought it would. Sarah also offered togive us a follow-up lesson after we had driven the car for 2 weeks. Overall it was a good experience.
ken1030
Jan 23, 2014
What a joke of a dealership!!! The manager, Larry Sidberry, should not be working with the public at all. Hes ridiculous! Ive owned tons of Fords but my only Sunset purchase was in 1998. A new Cobra that as of today only has 8000 miles on it. My dad had recently been wanting a new truck and since I just bought an f250 in November from Suntrup Kirkwood hed really been noticing the Ford set of trucks. I searched the internet for what he was looking for and found it at Sunset. I recorded the vin, called the dealership and talked to a nice salesman who quoted me 28000 for the truck. SInce my mom had recently passed away, and of course his wife, I made it a point try to get his head somewhere else. I know it cant take away the pain but I figured what better way to get a smile from him, even if only for a second, was to buy him a new truck. We secured the funds and headed to Sunset, a 60 mile trip. When we arrived the salesman went to fetch the pickup and when he came around the corner with the keys for a test drive he declared he had "xxxxxx up" and quoted the wrong price. The real price would be close to 34000. 6 grand higher than quoted. I asked the salesman to speak to the manager, Larry, and this is when things really got ridiculous. After a brief chat the salesman came over and said Larry is not going to budge 1 dime. That's when I got ticked.... I asked to speak to Larry. When he came over I explained the situation which he could of cared less about. After bickering back and forth I offered to meet him somewhere in the middle around 30, 31000. He still declined. When reminding him I just drove 60 mile to get there he said hed take a hundred bucks off the truck for gas money, then after reminding him my time was worth money too, he kind of got a smart-cocky look on his face and said how much do you make? Ill take that off the truck too. All the while my 71 year old father sitting there quietly just wanting to leave! I called Ford motor company and let them know my feelings about Larry. I then emailed him to let him know exactly what I had just done and in return received a generic email back from Larry stating he was a stand up guy and a straight shooter!! What a joke!!! You could tell my dad was somewhat frustrated so I started looking elsewhere. Ive mentioned this to 3 different Ford dealers that we have visited since and they cant believe the poor service Sunset showed us. The funny part... My family buys nothing but Fords. My aunt and uncle have been buying from Sunset and Sunset only for 20 plus years. Not only did Larry loose my business, he lost theirs. AND they buy a new car every 2 years. Over this, Larry has cost Sunset thousands of "future" dollars. Great job Larry! Keep up the fine work. So now, even after I purchase dads truck from Bommaritto I will continue to let everyone know exactly what kind of service you get on Gravois road! And that's not much!!!!
lexeeone607
Jan 21, 2014
It was an awesome experience in purchasing my new Ford Edge, from the initial test drive to the finalization of the contract for purchase. I am extremely happy with my purchase and the knowledge of the staff at Sunset Ford and will definitely recommend this dealership to my family and friends.
Cheshirebabi
Jan 20, 2014
My experience at sunsett ford was absolutely amazing , James was so on top of things and made sure I fully understood everything before I left! I absolutely love my escape and would def. recommend them!! Thanks James you were very helpful :)
Mike Weinhaus
Jan 18, 2014
This was my first time working with Sunset Ford. We had spoken on the phone about my interest in an 07 Mitsubishi Eclipse they had on their lot. I was delighted they were prepared for my visit as the car was spotless. My salesman couldn't have been nicer and knowledgeable about the car. I had a trade which was evaluated promptly and fairly. We were able to make a deal quite rapidly. The entire sales process went smooth. I look forward working with Sunset Ford in the future and to refer to them family and friends. I am a happy customer. Michael Weinhaus
mweinhaus
Jan 17, 2014
This was my first time working with Sunset Ford. We had spoken on the phone about my interest in an 07 Mitsubishi Eclipse they had on their lot. I was delighted they were prepared for my visit as the car was spotless. My salesman couldn't have been nicer and knowledgeable about the car. I had a trade which was evaluated promptly and fairly. We were able to make a deal quite rapidly. The entire sales process went smooth. I look forward working with Sunset Ford in the future and to refer to them family and friends. I am a happy customer.Michael Weinhaus
startrek68
Jan 17, 2014
I have been thinking about a new vehicle for a while now and I went to the Ford website just to check out the new 2014 Fusion's. A few days later I received a call from Sara Scheu and she had spoken to Larry Sidberry the Sales Manager and offered to put me into a new 2014 Ford Fusion. I made arrangements to visit the dealership yesterday thinking that i would be getting my second choice in the color of the vehicle since the blue one had not come in yet. To my surprise when I arrived the blue vehicle was there and it was nearly ready for me to take home. I took it for a test drive and was surprised to see that the 2014 model handles better than the 2012 model. I agreed to take the new car and was told by Sarah that my financing had already been approved and all I would have to do was sign the paperwork. Meanwhile, she took the car to the service department to have it the last minute preparations done. We transferred my belongings from my old car to the new one, added the temp tag and I was on my way home. I have been at the dealership in the past for several hours waiting for paperwork to be prepared and finalizing the whole purchase process took about four hours. This time was different, I finished the test drive, we synchronized my phone to the car, I signed the paperwork, and was nearly ready to go in an hour. It took a little while to transfer my belongings and add the temp tag to the new car. All in all the whole process took less than two hours, nearly everything was ready before I arrived, how efficient is that, WOW what a great team is all I can say for the people at Sunset Ford.
caleblambert3614
Jan 14, 2014
I was helped as soon as I walked into Sunset Ford which I took as testament to the friendliness of the staff. Dan Dopuch took the time to ensure I understood the entire car-buying purchase and walked me through the features of the vehicle at length. He did not try to rush through things just to get to the next possible customer. Financing was a breeze as well. The folks at Sunset Ford got me all fixed up with the vehicle I was looking for, and the overall experience was great.
togiak14
Jan 12, 2014
I bought my Ford Escape from Sunset Ford and couldn't be happier. The service was excellent, everyone went above and beyond to help me find the right vehicle for myself. I took my vehicle in for it's first maintenence check and the service department was great. They got me in and out the same day and had no problems. I always appreciate the great service that Sunset Ford offers to their customers. I look forward to doing business with them in the years to come!
ssolberg01
Jan 10, 2014
Excellant service. Mr. Ferrell was very helpful with making the sale of our Ford Escape an enjoyable experience. I will recommend Sunset Ford to freinds and family because of his outstanding service. Mr. Ferrell is very knowledgable regarding vehicles for sale. Thank You. Steven Solberg .
sulejmancatak
Jan 6, 2014
Cory Pupillo was very friendly and helped us choose the car that was right for us. He knew exactly what we were looking for. He was way more descriptive about the Taurus than any other dealer ship employees! Thank you so much Cory!
dicko1969
Jan 1, 2014
I would like to express my Greatest thanks for the experience I had with the Parts Department personnel at Sunset Ford.They went out of their way to make sure what I wanted was what I needed to repair my car.They asked questions that made me feel that they where concerned about getting me the correct part the first time.Hats off to the Parts Department at Sunset Foed
Sarahstl
Dec 27, 2013
Service experience today: called Sunset Ford to order a part. Had the part number etc. Salesman asked me to double check that it was right, I did, called back in under 5 minutes. Suddenly he was at lunch and could not talk. When I asked about the timeline to get order placed today, the response was "Honey, you have till 3:30." I'm sorry, what? I called him on it, got horrible attitude, he would not tell me his name, I was denied a request to speak to a manager, and was then hung up on. Called back, spoke to some other manager, and I doubt the actual parts manager will return my call. News flash! Women earn money, make purchasing decisions, and deserve respectful service. Misogyny at its worst.
thebeaur
Dec 17, 2013
I went to Sunset Ford strictly due to the selection. I live in Illinois and it is about a 70 mile roundtrip for me. Now that I have been there, I will always give this place the first look. The team was great, specifically Sarah Scheu. She was professional, receptive, and overall just a great salesperson. I am very happy with my new vehicle as well as the one follow up visit I have made so far. Thanks....
seboldd
Dec 5, 2013
Cory was a true professional and really made this new truck buying experience the best that I've had. After a solid 6 - 8 years with this new truck, I look forward to working with Cory again for my next purchase.Thanks,Dale Sebold
jimmyf6364
Nov 26, 2013
Our experience was a good one. It was a long distance from where we live, but was worth it. Would purchase another from same dealership.
kleen2708
Nov 18, 2013
To the Sunset Ford Family,My wife and I just leased a 2014 Ford Explorer, this is our first leasing experience and everything involved in the transaction was just as professional as our previous purchases of our ( 3 ) Explorers the last one a 2000 Eddie Bauer AWD which we traded in had 174,543 miles on it. They have all been my wife's vehicle and she did not consider any other make or model because according to her when you drive a vehicle that makes you feel safe and reliable transportation there is no reason to change. Whenever we take our vehicles in for service, as soon as we get out of the vehicle we are greeted by, " hello Mr. or Mrs. Kleen". After-all we have been purchasing all our vehicles from there since 1992!Great customer relations, great service department, we are "Sunset Ford" customers for life.Sincerely,Bob & Linda Kleen
smithda
Nov 15, 2013
Smooth ride with a couple of bumps in the middle. James worked hard with us to meet on common ground. The deal was not done until sunset.
2010 buyer
Nov 11, 2013
This dealership offers honest feedback on my service.
Mustang
Nov 11, 2013
The service people here are great and I got best deal for my car.
Pickup
Nov 11, 2013
They provide me with professional service and they deliver when they say they can.
Focus
Nov 11, 2013
I bring my car here because it's a ford dealership and the location works.
Ford
Nov 11, 2013
The location is convenient and the staff is friendly
Brian Thomsen
Nov 6, 2013
I am very lucky to have Sunset Ford as my dealer. I bought my last new car, a 2004 Ford Taurus there. It was a wonderful deal and the sales people really nice.. Because my wonderful experience last time and sales manager Randy Scharf staying in touch with me with other great offers, Sunset Ford is always been my first choice to look for another car. My salesman Keith Boerding made my experience so easy. All I wanted was a fair deal ( I received a great deal ) being treated the best anyone could be treated buying a car. Keith also very smart and very experienced ( Has been with Sunset Ford since 1989 ) The Sunset Ford family ( Since 1912 ) are very smart to employee and keep (by treating them well) people like salesman Keith Boerding, Sales manager Randy Scharf, and financial services manager Justin Lombard. Justin is excellent by being one of the nicest and helpful people I have ever met. I am very lucky too, I bought a 2008 Ford Explorer Eddie Bauer with 51,000 miles. I took a chance of buying my explorer without seeing it first ( explorer was in Waterloo Illinois Sunset instead of Saint Louis One) , because a Ford Explorer Eddie Bauer is rare and the best deal I have ever seen on one (I checked the internet within 500 miles of Saint Louis, no deal was even close ). I am very happy with my 2008 Ford Explorer Eddie Bauer with 51,000 miles ( I almost said new explorer because the condition of my explorer looks like a 2014 explorer without any miles ) I am moving back to Oregon in 16 months so I may not buy another vehicle here and I don't know which Ford I will buy ( I have owned a Ford or Mercury since 1981 ) I do know where to buy if I do. I can say that the only problem I had with giving this review was correcting my bad spelling, the rest was easy because all I had to do is be truthful.
wildman856
Nov 6, 2013
I had the best possible experience. Keith Boerding & Justin Lombard are great people. Randy Scharf is a great boss. Remember him from buying my Taurus.
ezarbo
Nov 4, 2013
I went to look at new cars and found some I liked but couldn't really afford to get everything I really wanted. James was my salesman and was very nice and told me he thought he had something on the used lot that was just what I wanted. It was everything I wanted, had low miles, the color, all the extras and the price I needed. I test drove it and we talked and I told him I had to think about it, i don't impulse buy anything. He was not the high pressure salesman that I was worried about. I called the next day and we talked and the next day I came in and bought the car. He gave me three cards and I have handed them out to everyone that said they were thinking about getting a new car. I recommend this dealership and James to anyone looking for a car. James even called to check on me to make sure I was happy with the car. I love Sunset Ford and James.
Yukon1
Oct 23, 2013
I gave Sunset Ford a "5" rating, because customer service is very important to me as well as knowledge, I recvd both from my sales person, Shae. I was treated with the utmost resepect and got a great deal on a 2014 Explorer.
jsefton
Oct 10, 2013
It was great working with Cory. He was very knowledgeable and helped me get into a car that works for me. I would recommend him to anyone. He has amazing customer service.
johnnymurray47
Oct 10, 2013
Thank you Sunset Ford I absolutely love my new truck. Keith and Craig were a pleasure to work with and made the purchase and process a enjoyable one. They worked around my schedule to get me in the truck quickly and were very courteous and professional. I would recommend them to anyone who is looking for a car or truck. Thank you again!
titanc
Oct 9, 2013
Sales was great, price was fair, explanation of vehicle great, service so far seems to be good, i would reccomend buying from Sunset again in the future
Mommabarton
Oct 9, 2013
I recently purchased my new car from the best Ford dealership in St. Louis, and it couldn't have been a better experience . From the moment I walked into this outstanding facility I was treated awesome. Even the sales manager Jeff Boyd blew me away when he came out to personally thank me for stopping by. My salesman Cory Pupillo was the best I've ever had!!! Instead of wasting my time pushing me into a car, he actually listened to my needs and showed me the perfect car to fit into my budget. Cory's customer service and professionalism are second to none. He is the reason I will buy all of my cars from Sunset Ford!!!With the awesome service department I am so happy I didn't close the deal until Sunset.Thanks for everything Sunset Ford
sunsetford123
Oct 8, 2013
I was impressed with the customer service from start to finish, and would recommend the Sunset Ford dealership to my family & friends. Thank you very much for helping clear up any of my credit concerns, and getting me into a vehicle that I desired, along with great gas mileage. I look forward to visiting St.Louis frequently, in a handsome, dependable, comfortable, and fuel efficient quality Ford Focus. God bless all of you, and thanks again. Sincerely, Richard Riggio.
hbhart1
Oct 7, 2013
Cory was very responsive, easy to work with, knowlegable about the car and competitors. Additionally, their after sale service has been great. We enjoyed the experience.
patricknscheu
Oct 4, 2013
Thanks so much Sarah for helping me get into my first brand new truck! Everything went so well on Wednesday, I couldn't be happier!
kngsolomon
Oct 2, 2013
Chris and the guy that set up the car for us, Casey I think and especially Cory made this the best car buying experience I've had to date. I've bought about 7 or 8 cars in my life and this is best experience so far. This was the first time I've purchased a vehicle from Sunset. Other times I was not able to reach a price I was comfortable with and went elsewhere but Cory worked with us through four visits and helped us reach a deal I was happy with. I will not only consider buying another/next vehicle here but would recommend him and the business as a whole. This might seem like a bs rating as most car shopping experiences are tedious but this was what I hoped to find there. Other dealerships tried to sell us a car but were not as able to find what we needed for the price I was willing to pay. We ended up purchasing a Ford Escape. It was the base model and we [especially the wife] love it. Thanks.
DavidGuess
Oct 1, 2013
Casey went out of his way to help me even though it didn't involve a sale. He helped me arrange an anniversary surprise for my husband to take pictures of his '65 Mustang at the dealership. He could not have been more professional or helpful. I also want to thank Jim Heutel for being so accommodating to us as well.
debdavisbee
Sep 30, 2013
When I decided to purchase a used car, I decided on an American made vehicle. I searched on-line and found a great deal on a Ford Focus. I immediately sent an email to the dealer and it was answered in a timely manner. Next step: I called and made an appointment to view/test drive the car. Dan Dopuch was assigned as my sales rep. He was very friendly and answered all my questions honestly. I'm a single woman and he made shopping for the car easier than I expected. When I picked up the car of my choice, he meet me outside and walked me thru the paper process, waited for me and then showed me all the options on the car and told me to call him with any questions. He even put my temporary plate on. In my opinion he went above and beyond. He walked me thru the car step by step. I appreciated his thoroughness.
SUV
Sep 10, 2013
I have always had good service here. My son works at Ford in KC and has recommended me coming here for my car in St. Louis.
F-250
Sep 10, 2013
It needs Ford diseal work so I bring it to a Ford dealer.
Taurus
Sep 10, 2013
I trust Sunset because every time I bring my car here they do a check and I like that,
Webb
Sep 10, 2013
I have the ford Freestyle and bring it to Sunset for service every time. Great people here.
Mercury 1999
Sep 10, 2013
This dealership has had my car and I'm use to them here.
Freestyle
Sep 10, 2013
I brought my car here for the first time because it was a Ford dealer and have come back every time after.
Show Car/Truck
Sep 10, 2013
I pick this dealership for years since i moved into the neighborhood. I've become to know everyone here.
jackschutt55
Aug 3, 2013
On Friday, Aug. 2, I was forced to bring my Expedition in as I needed an emergency Repair. It was about 1:30 on Friday afternoon and I had a " Caliper " on my left front wheel that was frozen up and was registering aabout 400 degrees. The dealership was really booked up, but the Service Manager and Scott said they would work me in. The car was finished at about 5:30, all ready to go. I want to thank Scott and all in the service department for getting me in and taking care of the problem. This is the kind of service that makes for good customer relationships. Thank You. Jack D. Schutt314-308-3386
bmanar
Jul 18, 2013
Sunset Ford is by far the best dealership we have every worked with. All of the staff were extremely helpful and knowledgeable. We would definitely recommend this dealership (already have and it resulted in a purchase) and we will definitely purchase from Sunset Ford again!
Car
Jun 6, 2013
A young man comes and picks me up when my car is ready and I really like that. Great place and great people here.
Tire
Jun 6, 2013
Well the location is great and service has been wonderful each time i've come including when I bought car.
Emission
Jun 6, 2013
I really do like the people that handle my car and they really are here for me.
Escape
Jun 6, 2013
This dealership is close to no,e so location is great.
Truck f150
Jun 6, 2013
I receive great service from mindy and well informed. I always knew the process.
kricky
Jun 1, 2013
Excellent facility employed by friendly people working hard to ensure you get what you want. This is a great place to buy your first new car.
ehrhartm
May 25, 2013
This was great all around. We went to look but the deal was so good, the service superior, and the vechile just right we had to make the deal. We would recommend the dealer to any one. Chris in finance spend time with us even though it was getting late to get just the right financing for us. I have already recommended a friend!
annhil
May 16, 2013
We have purchased previously from Sunset and worked with Jon we appreciated how he helped finding a car for our daughter after hers bit the dust . When we pulled into the dealership with the Sunfire making the racket it was both Doug and I were laughing and Jon walks up to us and said heard you comming all the way down Gravois anyway Jon did his best to get as much for the Sunfire as he could all of us knowing that it would not be much. Jon also stayed late for us that night to make sure everything went as expected with the deal which was appreciated. The finance manager that we worked with I think his name was Chris was also great he worked up 3 different options for us that our daughter and my husband and I could afford. Our daughter loves her 2006 G6 and I am sure when she gets home from school she will be up there to get her picture taken in her car!! Overall our experience with Sunset has been very good and when we are ready to buy our new Edge we will be back to Sunset!!!
kawalc
Apr 26, 2013
Dan was very thorough with explainng the car and helped set up the sync for the phone.He knew the features of the car very well and explained them clearly.
dlao3
Apr 15, 2013
We special ordered our car because we were so particular about everything on it. Steve was very patient with us and helped us get the best deal. We had so many questions. If he was unable to answer them he went to get someone who could. Our Escape came in the day after 12+ inches of snow. He had it detailed for us, but knowing it would get dirty as soon as we left the lot he offered another car wash whenever we were close by to the dealer in the coming days/weeks. We took him up on his offer and this only took a very few minutes to get a clean car again. I appreciate the time he took with us and his knowledge and esp his patience.
tony1957
Apr 10, 2013
I can home from work one afternoon and asked my wife is she wanted to test drive a new Ford Escape. Luckily we picked Sunset and double lucky we got Cory as our salesman. He did a great job and got us a super deal on the new 2013 Ford Escape.My wife mentioned how she liked Cory right off the bat and so did I. Sunset has a great team and we felt welcome from everyone there.We got to test drive the ones we wanted and ended up picking one we test drove. We got what our family needed in a vehicle plus a few nice to have options, the perfect Escape!Thanks Cory
jamess3357
Apr 1, 2013
Mike Gober our sales professional was outstandthing! Mike answered all of Darren's questions about the Ford F150 he purchased. I really appreciated Mikes's laid back sales style. He let Darren check out the truck and then addressed all his issues and questions. I was glad he was NOT the typical immature salesman that runs out of the building and latches on to you even before you exit your vehicle. Also, the finance manager (I am sorry I don't recall his name) was excellent. He explained the forms and answered all of my questions. He also thoroughly explained the warranties that came with the F150. He offer an extended coverage but was not pushy or overbearing in his sales pitch. Darren is very happy with his 2010 Ford F150 and the extended coverage. Darren and I will recommend Sunset Ford to anyone interested in purchasing a quality vehicle from a outstanding person.Thanks again, MikeDarren & Jim ScheufeleRochester, IL
doodah
Mar 29, 2013
My mother bought her escort years ago from Jon. He understood and met her exact needs for a car and didn't try to force her into anything she didn't want or need. Also has great product knowledge.
brunthomas
Mar 28, 2013
I have purchased 4 new cars and leased 1 other in the 10 years I have dealt with Sunset Ford and Michael Gober. Michael Gober is personable, detail oriented and very imformative about the vehicles we purchased or leased. He is also super friendly and a great guy all around and I always recommend my friends and family to Michael when they are ready to purchase a new or used vehicle. Sunset Ford is lucky to have such a great employee like Michael because once someone purchases a vehicle from him then they are sure to be a repeat customer. Michael treats the customer like a real person instead of just another sale or number like you would recieve at other dealerships.Thomas M. Brun
Bigkat1
Mar 28, 2013
This is the 5th truck that I have purchased from Sunset Ford and Mike Gober has been the salesperson every time. The service was great again. They did not have the truck that I needed but they took the time to find it. They had to search out of town even. It only took them a couple of days but they found it in another state. They went and picked it up and brought it back in the same day. They had it serviced and I picked it up the next day. Mr. Gober kept me informed on all of the actions that they were doing. They got me the right color with all of the equipment on it that I asked for. I know that it was a tall order but Mr. Gober and his crew came through. My wife will be looking for a new car in a couple of months and we will be going to see Mr. Gober at Sunset Ford. I would recommend him to everyone I know.Thank youDon AndersonBigKat Roofing and Construction 5800 N. Hanley Rd.St. Louis, Mo. 63134
Tamisue27
Mar 27, 2013
My experience with Sunset Ford and particularly my salesman, Mike Gober, was superior! I'm a single mother of 4 and my time is very valuable! He found both my Explorer and Flex zipped through the process quickly but thoroughly! I highly recommend him to all my friends!
rdefonce
Mar 25, 2013
Casey was great to work with. I appreciate the down-to-earth discussions without the Hi Pressure, high intensity of other sales people I've worked with in the past. We got a good deal with minimal hassle. Thanks Casey!
cartkev
Mar 6, 2013
I recently purchased a 2013 Escape at Sunset Ford. I have been buying and servicing my personal vehicles through Sunset since the mid 80's. They have always treated me fairly and professionally. Sarah Dutton, my sales representative was very helpful and pleasant to work with.She along with Larry Sidbury put together a great deal for my Escape. The professionalism and helpfulness on this transaction continued in the finance dept with Chris Caldwell. Completing the paperwork with him was painless. In the background as always Tom and Jim Heutel were there to make sure things went smoothly. I would not hesitate at all in recommending Sarah, if you are in need of purcahsing a new vehicle. As well highly recommend Sunset Ford for your new vehicle purchases or servicing of your current vehicles. Many thanks to all at the dealership and keep up the good work.Kevin Tenney
larryb38
Feb 27, 2013
Debbie went above and beyond to get my questions answered and made me feel like she cared about my concerns. This is a dealership that even when one is looking they don't force themselves on you be provide credible assistance.
bpciprez
Feb 26, 2013
This is my second or third vehicle I have purchased through Derrick at Sunset Ford. None of the salesman BS. Just a simple straight forward transaction. He is great to work with!!! I highly recommend Derrick and Sunset Ford if you are in need of a new car. My fleet of vehicles is comprised almost exclusively of Ford vehicles and we seldom have any issues. Our oldest vehicle is a Ford Freestar with over 240,000 miles and is still going. Highly recommend Ford, Sunset Ford, and Derrick Wood.
jaylah
Jul 21, 2012
My salesperson was so helpful. She listened to me and showed me cars in my price range, considerate of my needs. I was very impressed with this dealership!
nitrdrrgp
May 10, 2012
I had been a customer of the dealership for over 17 years and had a good relationship.Not anymore this salesmans total lack of professionalism and the fact that I recieved no response to an email I sent the deaslership showed me that the quality of this company is questionable. If you had asked this of me 10 days ago I would tell you there was noway that I would be treated in the manner I was. I had great sales people over tyhe years in Mick and Dale but this individual Casey stear clear the other sales people may or may not be ok but this one is not.
CSBetz
Nov 30, 2009
Every visit I've had with Sunset Ford has been a great experience. I've bought new vehicles, used vehicles and used their service department for routine maintenance, new tires, and body damage repairs. Every employee I've had the pleasure of working with is helpful and friendly, and the prices are always reasonable. Sunset does a great job and I recommend them to my friends and family.
erinmazzola
Nov 24, 2009
I have purchased all my vehicles at Sunset..I would recommend them to any and everyone! I was recently in the service department for a maintenance checkup. Everyone was very friendly and knowledgeable from the check in process to the check out process. Everything was completed in a very timely manner, and my car was washed and vacumed when I picked it up. I also really like the coupons I have received via email and in the mail. Thank you Sunset Auto Company!
joan jones
Nov 24, 2009
I live now in St Charles Ill, I come back to Sunset Ford each time I buy a new car .They are extremely knowledgeable and treat you as if you are the only one in the dealership. I am proud to have a sticker on my car that says Don't close the deal till SUNSET.
tpolles
Nov 23, 2009
Excellent dealership, totally committed to the customer, straight shooters, very friendly, willingness to help, listens to needs, will match needs with best vehicle, represents the Ford products well. IF you have any doubt, stop in and talk to the folks at Sunset Ford.
hotcarl734
Nov 23, 2009
I have been to Sunset before and have always recieved great attention and service. The staff is extremely knowledgeable and helpful. Recently I got an oil change on my wifes car that I wanted to get rid of. While I was there I looked at Fusions and Mr. Scharf assissted me. He was very knowledgeable about the vehicle and he was able to answer any questions I had. I returned later that week and purchased the fusion. Mr. Scharf was extremely helpful and I am glad he was there to aid me in the purchase of a new car.
bwracer
Nov 23, 2009
My son has purchased Two new cars, my daughter has purchased one new car, and I have have Leased one Edge, and purchased 2 used vehicles from Sunset. All of us have been treated fairly and professionally. We all live in Franklin County MO., but always buy at Sunset because I like the way they do business.
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