Used Cars for Sale at Sunrise Toyota in Oakdale, NY

M&M

Nov 17, 2016

Anthony was friendly, knowledgeable and accommodating. I felt no pressure and had time to consider a big decision. He made himself easy to get a hold off with questions and answered them all or for me in touch with the right person to answer them. I'm so happy with my Toyota Highlander.

Abella55

Nov 17, 2016

Very friendly and easy to work with. We enjoyed our experience of getting a reliable pre-owned vehicle to accommodate our new addition to our family..The dealer was extremely helpful and polite, made us feel comfortable and was able to get answers for all our questions. We would definitely recommend Anthony to friends in the future!! we love our new car and couldn't be happier

aylenh

Nov 17, 2016

very happy with my new Toyota highlander !! excellent sales person Ahmed Edwards great help, make the proses very easy ,work with me until the end really recommend it *GREAT JOB Ahmed* so it was Jason Jautze * did he magic to get me approved ...am so happy thank you !!!

Erdunn29

Nov 15, 2016

On the recommendation of my wife, we bought our second 2013 Prius at Sunrise Toyota from our friendly and courteous sales rep, Ahmed Edwards. Buying a car is usually a hassle and a grueling day long process, but Ahmed made it tolerable, even pleasant. Will definitely recommend to others and return when our daughter needs a new car some day!

divazmel87

Nov 12, 2016

I purchased a used 2013 Toyota Venza LE AWD at Sunrise Toyota Scion and the sales person that helped me was Ahmed Edwards. He is a great person, he did an amazing job providing me with the right deal and also connect me with Jason to close the deal. I am very satisfied with my new car and the deal that it was made for my car. I walked out with a lot of benefits and a nice gift. This is all thanks to Ahmed, thank you so much for your kindness and professionalism. I would definitely recommend Ahmed Edwards to be whoever sales person. You will not regret it.

Carter2841

Nov 11, 2016

From the moment i stepd through the dealership doors i felt like it was home. Every question that i had was answered in a great manner. I enjoyed my experince with Ahmed edwards thank u toyota much appreciated

Thomas Akerberg

Nov 10, 2016

Bob Bothmand was our salesman. Our sales experiance was good traded in a Honda didn't think get as much as I thought it was worth but it was pretty used. Bob Bothmann did a great job. We were in and and out of the door with a 2016 Highlander in 2.5 hours.We would recommend Bob.BothMann and Sunrise Toyota anytime.

mkivr32

Nov 10, 2016

Great experience, didn't try to over sell me and no hidden fees. I am glad with my decision to go to Sunrise even it being a little bit further than my local dealer.

Zim1044

Nov 9, 2016

We had visited several dealerships before coming to Sunrise. We knew the type of car, color combination, and packages & options that we were looking for.We were usually told that the year is almost over and we should settle for what's available. After meeting and talking to Bob Bothmann, we were convince that we found the right salesman. It was a pleasure to talk to him. He was relaxed and took his time to answer all our questions. He knew the RAV4 inside out and was not pushy. He said he would get back to us in a few days. Sure enough, within days we got a call that he found the car and it would be ready in a few days. Needless to say we were quite happy and we love our car. Bob Bothmann is the best!

Meganprius

Nov 8, 2016

After spending the past few weekends car shopping meeting Ahmed was like a breath of fresh air. He is informed, friendly, funny, and was a real pleasure to work with. Ahmed got me into the exact car I was looking for in a price range I felt comfortable with. I would recommend him to anyone in the market for a Toyota!

joanne

Oct 8, 2016

My husband and I recently purchased a 2017 Rav4 from Sunrise Toyota. Our salesman was Ahmed Edwards. I would recommend him to anyone looking for a vehicle. He is very knowledged and personality plus.

Sjm175

Oct 8, 2016

My mother and I were taking care of by Ahmed. I will be recommending him to my friends. It was a pleasure to have a nice salesman.

clampers08

Sep 30, 2016

It was a fantastic experience. Well educated staff. Very friendly. I was helped by Bob Bothmann who was more than willing to answer all my questions. Will definitely be back.

wjk1363

Sep 30, 2016

I am very happy that I went to Sunrise Toyota to see my options for a new car. Spoke to Bob who was very pleasant to deal with. Very patient and friendly. Would highly recommend to family and friends.

sunrise lover

Sep 29, 2016

bought many cars for myself from bob wouldn't go anywhere else friendly staff they make you feel at home the way all dealers should be

Tiiny112

Sep 29, 2016

My car got hit and was deemed totaled, Mike and Jason helped me get into a new car within a week and made it super easy!

BriannaPerez

Sep 29, 2016

I recently purchased a new camry from Sunrise Toyota. The showroom is beautiful and I felt welcomed from start to finish. Eric was my salesman and Meredith was my finance lady, they were great.

Efrain Pagan

Sep 29, 2016

Went to Sunrise Toyota inquiring about a Prius. Was greeted by Efrain who was my sales person. He went over the Prius was very knowledgeable and helped me make a decision on the purchase. No pressure sales tactic. I highly recommend him and Sunrise Toyota.

Greatjob123

Sep 29, 2016

I had a amazing couple of hours working with Stephen Giorgio at sunrise Toyota. He got me into a brand new car all in one day. He even did the Insurence for me so I didn't have to call myself. Stephen was a lot of help. I am a elderly woman and he really went above and beyond and had a lot of patients with me as I am a elderly woman. Thank you so much Mr Giorgio and sunrise Toyota for all that you did.

Camry2017

Sep 28, 2016

Sunrise Toyota will always have a customer for life great sales dept and amazing service this time it was the sales dept that went above and beyond for me. Stephen Giorgio was amazing thank you for all you did.

Sebastian

Sep 28, 2016

Sunrise Toyota In Oakdale is an excellent dealership and I highly recommend visiting if you are looking to lease or purchase a car. They make servicing your car as easy as possible and keep wait time to a minimum. Bruce Rabin and Steven Gonzalez are two of the best people I have ever worked with in respect to purchasing a car. They go above and beyond to meet customer expectations.

Richard Johnson

Sep 28, 2016

From beginning to End, Sunrise Toyota provided my mother and I with a wonderful car buying experience. The salesman we worked with, Miguel, helped my mom narrow down her choice of vehicle based upon her needs and from there, the rest of our car leasing adventure was easy. Miguel gave us a full tour of the vehicle and helped us sort out the often complicated and wordy world of Special Packages, Pricing, and Leasing. He identified the facets of finding a new vehicle that were important for our specific circumstances and worked with us tirelessly to secure the deal. He was extraordinarily patient, respectful, and knowledgeable. Above this, Miguel (and the rest of Sunrise Toyota) were highly professional and courteous, and placed no pressure on us to buy. Unlike the traditional horrors of car buying and dealing with shady car salesmen, Sunrise Toyota provided us with a truly pleasant car buying experience. Even a few weeks after driving away in our new vehicle, Miguel is still receptive to questions and concerns that we have. Miguel is the best car salesman I've ever dealt with (and I've dealt with quite a few).

SMN

Sep 27, 2016

I bought 3 cars from Sunrise Toyota Scion and have been so pleased every time! Everyone in there including the girls at the desk,sales people walking by and even the man cleaning the floors smile and say hello. They put themselves out to make you feel special! I've never seen that in any other dealership. The sales staff knock themselves out trying to give you the best deal possible. I also love the service dept. I wouldn't take my car anywhere else! Five stars is not enough for Sunrise Toyota they deserve 10 all the way!

BlueeyedBella

Sep 27, 2016

I came in with my 2013 Camry to have a routine inspection done. While waiting, Efrain informed me that they had a really amazing deal on a trade in on that year Camry. He explained how it would work, and took me to go see some of the newer model cars. I told him which ones I liked and what I was looking for . He came back with some exciting news; he found a car he thought would be perfect and I would still stay in the payment bracket I had set up. The car he found for me was even better than the one I had chosen as my "top" pick. Efrain was so amazing answering all the questions I had. He made the transition smooth and easy. When I went to sign all the papers, I was even more excited to see Jason in finance (he had sold me my first Camry!!) That feeling of seeing the people who had helped you the first time buying your first car, and then helping with your second car will be the reason I will always come back. They are a great team here. Thank you Toyota :)

Ilikeham

Sep 26, 2016

Will Diaz provided amazing customer service to my mother sister and brother-in-law. He is one of the greatest dealers that I've known.

Luana D.

Sep 26, 2016

Ahmed was extremely helpful and went above and beyond! He was very accommodating and so, so pleasant. I was unsure of which car to purchase and he was very patient as I test drove a few. He never stopped smiling or working hard to help me as I had him running around getting different keys and prices. Honestly, it was the most pleasant car buying experience I've ever had! I'm partial to Toyotas and I will definitely return someday for another car and will not hesitate to ask for Ahmed! Thank you, thank you for all your help!

apierre2

Sep 22, 2016

Very caring and passionate staff. Ahmed Edwards was very genuine, positive and professional salesman. He really was about helping and not about selling and helped me purchase my 1st new car 2016 Corolla. Would recommend to everyone looking for a new or used car!

Satisfied Customer

Sep 10, 2016

From the time I walked through the dealership door, Ahmed Johnson was helpful, professional and engaging. His expertise was appreciated and made my visit flawless. In my final phase of purchasinga new vehicle I was introduced to Meredith Ventura, Sales Manager, her patience and attention todetail in helping me in the finance stage was exceptional. The combination of Ahmed and Meredithproved to be an experience I will appreciate and remember. I would recommend Sunrise Toyota Scionto anyone considering an automobile purchase.John Ott

Dinolitely

Sep 7, 2016

Wonderful experience at Sunrise Toyota today. Amazing & knowledgable staff. Everyone was kind & not once did I feel the stereotypical "sales pressure." Would highly recommend. Ask for Ahmed, he was great!

Erin Straub

Sep 7, 2016

Very happy with my experience. Tom Boglino was wonderful and Kathy got me a great interest rate on my car. Cut my interest rate by more than half

MikeAndColeen

Sep 6, 2016

After many days of car shopping at many dealerships, we came across Robert Parnagian at Sunrise Toyota. Robert was friendly, honest, knowledgeable and patient. All the traits I hope for in a sales person. I never felt rushed or pressured and Robert patiently showed us as many cars as we wanted to see. Even after we had committed to a purchase and were going through the prep and finance phases, Robert did not disappear. He was always close by communicating with his coworkers to make sure everything was moving smoothly. When the vehicle was ready to go, Robert meticulously inspected the car with us and took the time to demonstrate all of the features and controls. When I told him that I had old plates that I had to return to the DMV he immediately offered to personally return them for me.

vernegrodin

Sep 4, 2016

Very friendly and efficent. Spent much time with us on a less and purchase. We returned 2cars and leased another and purchased one. All in al it was good

Dena

Sep 1, 2016

Came in on a Friday to test drive an FJ Cruiser. I was greeted by Ira F. in a very friendly manner. I knew I liked him right away. I stated I liked the FJ but have never been in one and wanted to take a test ride to see if I would like it. We went for the ride. I loved the truck but it had too many miles for me. He told me another FJ just came in with low mileage and was in service to get certified. He took me to see it. I usually do not like white and I loved it. I came back Saturday to test drive that vehicle. It was beautiful, liked the ride, it was for me. I was very nervous, I never purchased a used car before and for me it was a lot more than I expected to spend. Ira was very comforting, upfront, honest and was not pressuring at all. I told him I couldn't give him an answer that evening,I need to think it over since it was such a big purchase. He assured me that was fine until one manager passed by and said I needed to leave a deposit or the car would be gone the next day and kept walking. That was the first time I felt pressured. Ira went and spoke to manager Brian, they both assured me that I had Brian's word that he would hold the car until Sunday morning. Texting with Ira on Sunday, I told him I wanted the white FJ. I went in and left my deposit. Previous commitments, I could not stay and finalize everything. Ira and Brian again assured me everything that was in the truck was being sold in the truck and would not be taken out.(touch screen stereo, put in by previous owner). I came back Monday and sealed the deal. Ira came in Monday on his day off to make sure everything went smooth and I was able to take my truck home. He stayed with me every step of the way. I was still nervous, he kept assuring me everything was fine. When finance part was done we went over the vehicle. The only problem was the back up camera on the touch screen radio all of sudden on Monday did not work, when it was previously working Saturday and Sunday. Brian and Ira were working with service to fix it. It was getting late and they were not able to figure out what was wrong and fix it at that time. Ira had an order written up that I would have to go back to have it fixed. No big deal. Dispite that, I had a pleasant buying experience with Ira F . This is coming from someone who does not like car shopping. Go see Ira F. at Sunrise Toyota, you will feel like you knew him forever. Thanks again, Dena D.

VivianRav4

Sep 1, 2016

When I ventured into Toyota to purchase my first ever vehicle, I was fortunate enough to have been greeted by Ahmed. He isn't the stereotypical pushy and manipulative salesman. He is very friendly, down to earth and was extremely helpful in guiding me to my decision. Anything I need in the future...he'll be the first one I reach out to!

concerned father

Aug 31, 2016

I was looking for a safe vehicle for my daughter who goes to college upstate in snow country. While ambling through the used car's Mr.Parnaigian approached me and introduced himself and asked if he could assist me. I stated that I was browsing and told him what I was looking for and why. He was very knowledgeable and told me the advantage of buying a certified Toyota from Sunrise and how their technicians go over and recondition these vehicles. He showed me many models and helped me to decide on the perfect rav4 for my daughter. I liked his no pressure attitude and his enthusiasm.

Stagedebi

Aug 30, 2016

Extremely happy with my new Toyota RAV4 XLE. Sales Consultant Bruce Levine was exceptional, and he was able to accommodate me and my husband within our budget. I would highly recommend him to everyone!

Michael Estevez

Aug 30, 2016

I want to thanks Bruce Levine for helping me thru out the process of selecting a new car that worked with my budget....I am very happy with my new 2016 Scion iMThank you Bruce !!Michael Estevez

Ally

Aug 30, 2016

I recently visited sunrise Toyota and my sales representative mike Reynolds was phenomenal. He answered all my questions An got me the best deal possible! Highly recommend!

Karen H.

Aug 30, 2016

I just want to give Ira a huge thank you for helping me get a service appointment at Sunrise Toyota for our RAV4 on really short notice. Our road trip back to school for our daughter went off without a problem. Thanks again, Ira - you came through for us!

Jrob

Aug 30, 2016

Went to Sunrise Toyota and met with a salesman, Rich Lamar. What a great experience. He took all the time I needed to show me cars and help me pick the right cat for me. No pressure at all. Go see Rich and you won't be disappointed.

jessicasoto

Aug 30, 2016

I had an excellent experience at Sunrise Toyota. Our salesperson was Efrain Pagan. He was wonderful. He was very knowledgable and very thorough. He wasn't pushy and he made the experience of buying my first new car very easy and enjoyable.

iez1926

Aug 30, 2016

I want to give a shout out to Sunrise Toyota and there great staff. My salesman Carlos Zapata was wonderful. He was knowledgeable and patient, he took his timing explaining everything in detail. He helped me make the right choice. I love my Camry!

Rachel Glover

Aug 30, 2016

I must give Sunrise Toyota five stars. Tom Boglino helped me choose the perfect car for my post college life style. Tom set me up in a new 2016 Toyota Corolla with a manageable payment plan to help me afford a realiable car. I am in love with my new car. I shopped around before coming here and I am happy that I did. The staff was exceptional and I am extremely pleased with my purchase. For anyone looking to buy a car please go see the salesman Tom Boglino he is the best of the best.

Mimi

Aug 29, 2016

Ahmed Edwards was very knowledgeable about the cars and there was no high pressure sales talk which I really appreciated. He was lots of fun to work with

Gary Albaranes

Aug 29, 2016

Ahmed at sunrise Toyota could not have been any more friendly and helpful. He worked with me though out the whole process and got me a great deal.

Cheka0409

Aug 28, 2016

I receive a call from tony at sunrise Toyota atoakdale, I trade my 09 Camry for 16 Camry I'm in love! Tony was very nice and helpful and I am very satisfied

JGeorge

Aug 28, 2016

I hate to buy cars no matter what. So when I went to Sunrise Toyota I did feel any different when I went there, but with-in 10 mins of being with our salesmen I knew I was going to buy a car that day because how comfortable he made us feel right away. Steve Gonzalez helped us pick out a car that fit our needs not his or the dealership. He also stayed late to help us pickup our car which was even more impressive because he already sold us the car why continue to help but he did. He also called me the next and set up my 1st service appointment. Thank you again to Steve Gonzalez.

loosh13

Aug 27, 2016

I can't say enough great things about sunrise Toyota. My salesman Erik Williams was by far the best salesman I've had in years of buying cars . We got a great deal and we were in and out in the same day. We will definitely recommend to family and friends

Bgtato

Aug 27, 2016

WOW, I had went to different dealership cause the places and sales men were the worst. Then i went to sunrise toyota cause my friend told me about it. I tried them out and Marcelino Gonzalez helped me out. He was great. He wasnt pushy, happy, always smiling, helpful, and mostly had knowledge about any car i asked him. All the other place always had to ask around for what i needed. If you need a toyota go see Marcelino at sunrise toyota. I definitely recommend him.

TripleCrow

Aug 27, 2016

I was purchasing a RAV4 with my father today. Thankfully, Qing, in sales, knew our language and so assisted and guided us in buying the car.

Akat

Aug 26, 2016

Went into Sunrise with no intention to purchase a vehicle. We were just browsing for a vehicle that will be used for long commutes. Immediately we were greeted by Robert and he offered us some assistance. We declined and he said that is OK and he will be inside should we need anything. Noticing that we were surrounding a particular Corolla, Robert came outside and asked if we wanted to go over the vehicle. We decided sure why not...the online price was good and the car looked real good for the mileage. Long story cut a bit short, we ran some numbers at the online internet price and closed the deal 2 hours later. Very satisfied with the service, the honesty and swift nature in which everyone operated!

Amaury R.

Aug 26, 2016

I'm very pleased by Sunrise Toyota. Ahmed Edwards was my salesman and he granted every promise he made. He promised I would get the best deal and service. I went to a total of 4 dealerships and Sunrise Toyota beat them all. Not only did they beat them but, they offered extra accessories for my car!Joshua Edwards and Meredith Ventura did the finance and, they gave me a positive outlook to dealerships. They were able to reverse a hiccup I had but, what was very impressive is that it was something other dealerships would have never done for me nor my family. When Joshua tells you he will get something done, he really means it and, he sticks to his word till the very end.I literally have a dealership less then 2 miles away from my home and because, of the great customer service I received from Ahmed, Meredith and Joshua, I will be driving 17 miles every time to get my service done at Sunrise. Easy!My family and I are very happy and I highly recommend Sunrise Toyota.Tip: If you do get a better price at another dealership, let Sunrise Toyota know and, they will beat them in some shape or form. I almost made that mistake but, luckily Ahmed kept in contact with me and, with the help of Joshua they beat a competitors price. My exact words "when can I come in?"

kooch1221

Aug 26, 2016

Purchased a new 4Runner Limited from Sunrise Toyota recently. Bob Bothmann was my sales representative and I dealt with Meredith in finance. I was given a good price for the 4Runner and a great price for my trade. Not once was I hassled or pressured to make a decision or leave a deposit. When I decided to purchase the vehicle it was brought around for me to inspect to make sure I was getting everything I expected. I was then shown a completed sales form agreement listing the out the door cost of the vehicle. The number on the sales form agreement matched exactly what they quoted me on the phone. Only after I agreed was asked for a deposit. I picked up the car the following day. The car was washed, detailed and fully gassed up. Bob went over the entire vehicle with me again to make sure I was satisfied. I finished up with Meredith in the finance office. Thanks to Bob and Meredith for the best car new car buying experiences Ive had. Cheers!

Sport

Aug 24, 2016

They were not pushy and I got the best price ! Steve was knowledgeable and was very helpful .!this dealership gave me the best price !Thanks Sunrise

Chuck Hager

Aug 24, 2016

I recently purchase a 2013 Toyota Tundra at Sunrise Toyota. Ira Feinberg the salesman was very helpful as was Cathy in finance dept. They detailed the truck out like new including the pick up bed. This was my first time at a Toyota dealer since around 1998 and I was apprehensive as I am usually only a Chevy guy. But Ira made me feel welcome right away. I wanted to buy local to support my community rather then out of state and Sunrise Toyota was the right place to pick. Buying a truck is a commitment I have my current Silverado 14 years and I usually hold onto cars and trucks for a very long time. The Toyota Tundra should serve me well for many years to come.

Avmedford2

Aug 22, 2016

Ira and Angel were my sales agents. The were great and worked with me to find the best car for my needs. The finance team helped me get the price I wanted and the interest rate I wanted. I couldn't ask for a better experience.This is my 2nd Toyota from here. My family has purchased more a total of 9 cars here, and I will continue to buy from them. It is nice to feel respected when you shop for a car, and appreciated when you return for service or other reasons.

Super feliz

Aug 21, 2016

I simply would like to thank John Hertlein and the team at Sunrise Toyota for an amazing car buying experience. John hertlein without a doubt is not your typical salesperson, very knowledgeable experienced and not pushy at all. With his help we were able the purchase a pre-owned certified Toyota at a great price. Without a doubt we will recommend John to anyone we know that is looking to purchase a vehicle.

Marthi1014

Aug 18, 2016

He was so helpful and helped us find the car of our dreams! We couldn't be happier! Thank you Stephen for making it happen! Love the color of my new color.

SuS

Aug 17, 2016

All people were great, I recieved all the help and got answered to any questions I had. Mike was great and I would tell all my friends to go to Toyota and speak with Mike for great service and great car!

Greggy 17

Aug 14, 2016

The service went Beyond my expectations. With Tom Boglino and Lisa Lomenzo help i had the best deal i could've imagine.They were fantastic and dedicated on getting close to what i was looking for financially. I will definitely recommend Sunrise Toyota.

jcaptjck

Aug 12, 2016

We worked with Rob Parnagian to find the best deal for our daughter. He was fantastic and dedicated and found us an amazing one! We appreciate the time he spent (hours!) to make sure we went home that same day with the perfect car. What could be undoubtedly daunting experience, turned out to be easy and pleasant! Thanks Rob!!!!

Mary Ann

Aug 11, 2016

I returned to Sunrise Toyota since I was extremely pleased when I bought my 2005 Camry. This week when I was looking for my new Camry I found the same dedication, concern for my interests, and friendliness that I had experienced 11 years ago. Each person involved in my buying of the car took much time to assist me and was concerned that I may be waiting too long - I did not have to wait for any length of time.I want to greatly thank them for all that they did!

Chrisdjr

Aug 8, 2016

I gave this rating because the service was really good. I got what I wanted it felt good to get what you ask for. Sales person was very nice and knowledgeable of the vehicle is purchase

jrudolph921

Aug 7, 2016

I was leasing my first car and I came here and was very very happy with the customer service I received. All my questions were answered and they worked with me to make sure I got everything I needed in a new car. I've never had a Toyota before however after the great experience I had here I will definitely consider sticking with Toyota after my lease ends.

Suelib

Aug 6, 2016

My interest in new Avalon was prompted by the one that I already had for 8 years that served me so well. While the technology had changed greatly and the features of the Avalon had evolved, the ride and the comfort were still there. Ephrain helped me to choose a model based on what was available, my price point and the zero interest loan advantage. He explained all the features to the new car so that I would be comfortable in driving home and set up the phone and the audio for me.Jason helped to expedite the paper work in a clear and understandable way.

jcardone

Jul 31, 2016

I recently leased a 2016 Toyota Sienna from Sunrise Toyota. Will Diaz was very informative, along with patient and accommodating as I had my 2 young children with me. He helped me get exactly what I was looking for, while staying within my budget. I had a great experience and am very happy with my purchase!

Heather512

Jul 30, 2016

The staff is very friendly and not pushy. I never felt backed into a corner, unlike all the other dealerships I went to. The salesman, Will, is very patient and answered all my questions. The ONLY complaint I have is that I was there for 6 hours but I did leave with a great car at a great price!

Ne1986

Jul 26, 2016

I traveled to Oakdale from NJ because sunrise Toyota had the car I need it, our sales associate Anthony understood our situation and helped us go trough the process quickly and efficiently.

Pinakalata

Jul 5, 2016

Stephen Giorgio and everyone at Sunrise Toyota helped my daughter a few months ago get in to her Corolla. I went back and again was not disappointed. Stephen was very helpful and everyone went out of their way to help me get in to my Corolla. They definitely made us a Toyota family!!

Erzepoluch

Jul 1, 2016

The service from Sunrise Toyota was amazing once again. This is the second brand new car we purchased from this dealership and we were once again more than satisfied with the quality of service and the quality of the car. Bob Bothmann helped us find and choose the car we wanted, he knew what we wanted and tried to get us exactly what we wanted. The finance services were great, they helped us obtain a really low percentage with our loan through the dealership, and the insurance department squared everything away with our provider, no hassles. The kind and professional service at Sunrise Toyota is what made us come back after our first purchase, and this one was even better, we will definitely return once we need a new vehicle. Thank you very much for making the process hassle free, and for the friendly service. Bogdan, Alicja, Erik Rzepoluch

Maria

Jun 30, 2016

Cannot thank Sunrise Toyota enough for helping me find the absolute perfect car! With the help from Will Diaz and Bruce Rabin, I drove home with a beautiful car that made all my friends jealous. Will and Bruce were great to work with and did everything they could to make me leave with a smile. They are truly exceptional salespeople! Others could learn a lot from them!

Crizzy

Jun 30, 2016

The service I received at Sunrise Toyota was outstandingly impeccable from the second I walked in I got the full embracing, "We care about you service."Starting at the beginning with Mr. Will Diaz down to Angel Duvall to the closing person Josh I felt like I was part of the Toyota family and I was treated as such. I've already recommended everyone I know to come there and at least look at what you guys have because you give a fair Shake

Claire

Jun 21, 2016

We had a great experience at Sunrise Toyota. Our salesman Stephen Giorgio was knowledgeable, friendly and did not pressure us. He worked hard to keep us in budget but still get get vehicle we wanted.

Terrarider

Jun 15, 2016

Personalized service, attention to my needs , and patience were the outstanding attributes of this dealer. The waiting room, restrooms and environment were an added asset. After making my purchase, the transition to moving out the door was very smooth.

Alec123

Jun 1, 2016

Just purchased a used 2013 Prius, and I could not be any happier. The selection of cars was impressive but Ira helped me find the best option for me. He also really made me feel at ease with getting to the financing part, and made sure that everything was detailed and perfect before I picked it up. Thanks Ira.

HappyCamry

Jun 1, 2016

Had an great experience once again at Sunrise Toyota. John Hertlein was excellent and exactly what customers want in a salesman - knowledgeable, professional and no pressure. I told him what I was interested in, my driving needs, and he gave me all the options available and we found a car that was a perfect fit. I am very happy with my new Certified Pre-Owned Camry. The entire dealership staff was as usual top-notch from start to finish. Sunrise is without a doubt the best Toyota dealer on Long Island. Thanks to John and the entire team.

Dylanlyn

May 31, 2016

Just picked up my truck yesterday. I went to a lot of different dealers and met with many people who kept on pushing me to buy a car that day. Yesterday I met with Joseph Mitchell and he was by far the best. He was a straight shooter and didn't try to close the deal fast. I suggest everyone who comes to sunrise toyota to go see Joseph.

eed

May 30, 2016

Everyone at the dealership was incredibly friendly and helpful. They went out of their way to ensure that I found the best car for me and that I was happy with the vehicle and any extra parts/services that were needed. As a first-time car buyer, the whole process was a breeze!

zaszebeni

May 27, 2016

I had a very positive experience. The dealership had a very large selection of cars at reasonable prices. I would recommend going to this dealership. Everyone was very helpful.

Karen H.

May 25, 2016

I just leased a 2016 RAV4 from Sunrise Toyota and had a fantastic experience. Our salesman, Ira Feinberg, was friendly, knowledgeable and articulate. He assisted us through the process of trading in two Corollas and leasing the RAV4. The process was smooth and easy. Ira explained all of the features of the car and set up the bluetooth for me. The car is fantastic! We've already taken it on a long trip and were very pleased with its performance.The showroom is spectacular! The building is large, open and very bright. The lounge area was spacious and quiet. The bathrooms were nicely appointed and very clean. Thank you Ira for all your help! Sunrise Toyota - great experience, terrific staff - I highly recommend.

helene

May 3, 2016

I brought my children with me when they were babies as I purchased our family cars. The dealership provided coloring books and snacks. Our salesman told us we would be back with them one day buying cars for them..Well this week we leased our 18 year old a Camry! Time has flown, but our commitment to the dealership is 100%!! We have purchased and leased every car we have owned here for about the last 16 years!! The question is always what car do you have for us..never where will we go for one! Stephen Giorgio was great for my daughter to work with. Plus everyone we deal with always moves up in the organization!!

Corolla501

May 2, 2016

Stephen was very helpful and a great sales person. He made the whole experience very pleasant. I love my Corolla. It has everything I wanted.

Gregory DeLauro

Apr 13, 2016

I recently leased a 2016 Tacoma from Sunrise Toyota and the my salesperson was Stephen Giorgo.I would have submitted this review sooner but I recently had eye surgery and could not until now.I would like to say Stephen was tremendous in assisting us in the entire process. I would surely recommend him to any of our friends interested in leasing or buying a new car or truck.

Diane2016

Apr 11, 2016

We had a great experience. Our sales person, Stephen, was very helpful. We were able to get the car we wanted and everyone was more than accommodating. This is the best showroom. It has lots of cars inside so we weren't out in the cold searching through the lots.

sun4moon

Apr 9, 2016

Great job as all ways. My sales person was outstanding... to bad the Rangers lost.My wife loves the saddle inertia. So all is good.

patricia clark

Apr 6, 2016

SOME MONTHS AGO I ACCUSED THE SERVICE DEPARTMENT OF NOT DOING SOMETHING CORRECT ON MY SIENNA. EVEN CONTACTED CORPORATE OFFICE . THEY WERE VERY ATTENTIVE TO MY COMPLAINT. LOOKING BACK AT EVERYTHING I AM SO GLAD I DIDN'T TAKE THEM UP ON THERE OFFER TO RECTIFY THE ISSUE. LATER DOWN THE LINE IT WAS BROUGHT TO MY ATTENTION THAT I WAS LOOKING AT THE WRONG WIRES.I FELT SO HORRIBLE INSIDE TOOK ME AT LEAST A MONTH TO CALL AND APOLOGIZE FOR MY WRONG ACCUSATION. THE SERVICE DEPARTMENT CALLED ME TO LET ME KNOW THAT THE TIME WAS COMING UP FOR SERVICE ON MY VEHICLE. I COULDN'T ACCEPT AN APPOINTMENT UNTIL I RESOLVED MY TERRIBLE MISTAKE I MADE WITH THEM. JUST WOULD NOT HAVE BEEN CORRECT.I WAS NOT WORRIED ABOUT THEM DOING ANYTHING WRONG HAD I NOT APOLOGIZED . I WAS MORE CONCERNED THAT I BAD MOUTHED THIS LOCATION AND THEY DON'T DESERVE THAT.WELL I SPOKE WITH THE SERVICE MANAGEMENT LINDA. AND SHE WAS VERY NICE AND A BLESSING TO SPEAK WITH. AND SHE UNDERSTOOD HOW SOMEONE COULD MAKE THAT TYPE OF MISTAKE.THANK YOU AGAIN FOR BEING SO UNDERSTANDING LINDA. I PURCHASED MY SIENNA IN 2010 FROM HERE. HAVE BEEN BRING MY VEHICLE FOR SERVICE SINCE THEN. AND NEVER HAD A BAD MOMENT WITH ANYONE.I LIVE AN HOUR AWAY FROM SUNRISE TOYOTA. AND PASS OVER 5 OTHER LOCATIONS NEAR ME .AND HAVE VISITED OTHER LOCATIONS . I HAVE TO TELL YOU NO OTHER TOYOTA DEALERSHIP/SERVICE MAKES ME FEEL AS COMFORTABLE AND SAFE AS SUNRISE.WHEN I LEAVE HERE I KNOW AND TRUST WHAT HAS BEEN DONE ON MY VEHICLE.THERE IS NOT A QUESTION ABOUT ANYTHING. AND THAT FEELING , I HAVEN'T EXPERIENCED ANYWHERE ELSE. MY SERVICE REPS NAME IS JOHN BIRRO AND I HAVE TO SAY HE IS VERY FAIR.I SAID ALL OF THIS TO LET EVERYONE KNOW THAT NO ONE IS PERFECT WE ALL MAKE MISTAKES. AND WE ALL AT SOME POINT IN LIFE HAVE TO OWN UP TO OURS. THANK YOU SUNRISE FOR BEING YOU. THEY WARRANTY THEIR VEHICLES, THEY WARRANTY THEIR SERVICE, AND THEIR PARTS, BUT THEY DON'T WARRANTY PERFECTION.BUT THEY MAKE YOU FEEL LIKE THEY DO.AND FOR THAT I THANK YOU.Sunrise ToyotaToyota DealerAddress: 3984 Sunrise Hwy, Oakdale, NY 11769Phone:(631) 589-9000

brohnjavo

Apr 2, 2016

Our salesman (Neil) was very helpful and knowledgeable. Very friendly too! He went out of his way to make sure the pre owned Prius that I purchased had floor mats, which weren't there when I first looked at it. Very appreciative and thankful for our patience, always coming around to update us on the progress. It was a long day but definitely worth it! Definitely felt that I was in good hands. Ben from Financing was also great! Very thorough in his description of the warranty options and loan options. Much better than what I have experienced in the past at other dealerships. A little bit of a long wait to see him but other than that great!Also met with Lois Morales, an onsite Allstate representative, to handle all insurance issues. Very personable, funny, and easy to talk to! Made the process run very smooth and ensured that everything was processed correctly.

Colsen2

Apr 1, 2016

I have been talking to Joe Mitchell and I am very interested in buying a car from him when I am in a positions to do so. I would highly recommend speaking to him when you visit this dealership. Very knowledgable and friendly and doesn't feel like he is forcing his sale upon you like it feels at other dealerships.

Corporate89

Mar 31, 2016

I had a very pleasant experience at the Toyota Dealership on Sunrise Highway, Oakdel. Anthony Louis was a thorough professional and was extremely helpful through the entire process. Very happy!

FCorines

Mar 31, 2016

I bought a new Corolla at Sunrise Toyota. Anthony Louis, was my salesman he is very knowledgeable and made my experience stress free. Very happy with my purchase and the service I received.

Thebebop190

Mar 31, 2016

Came into sunrise toyota to look for a 2016 Tacoma. My salesperson was Anthony Louis. He made my experience very pleasant with his knowledge of the tacoma. They are actually locating my truck for me now. Cant wait till it comes in and Anthony has updated me so i can be prepared for its arrival.

Spencer.11

Mar 31, 2016

Sunrise Toyota in Oakdale was the most satisfying truck buying experience I've ever had. Salesman Joseph Mitchell Helped me through all aspects of my purchase and worked hard to make it a quick and easy experience. I highly recommend Joe to anyone who is looking for a new car or truck!

diana Rodriguez

Mar 31, 2016

I was delight with the car and the service I receive from the staff , was excellentThey just take care of you and your car, without any drama! Love it! I would buy from them again and wouldn't hesitate to recommend them.. sandra was so pleasant knowledgeable, responsive, service oriented, Nice and helpful, and helped make the purchase super easy.

Ryan528

Mar 31, 2016

I have been attempting to speak with Lisa Lomenzo in regards to a vehicle I had purchased in 2013 in regards to cancelling a warranty. She is the rudest human I have ever spoken to, when she actually answers. I have been attempting to get answers for 4 months now until a phone call today where so told me to go f*** myself. I've never been treated so discrecptfully by a customer service manager, she would be fired. I would advise going to any other dealership than this one because after your out the door they do not care about anything to need.

CCP

Mar 31, 2016

After shopping for 2 weeks for my Toyota Highlander, I met with Will Diaz in sales at Sunrise Toyota. I test drove 2 highlanders & drove home that evening with my new truck. The customer service at Sunrise Toyota is exceptional! Will Diaz & all the employees I came across were fantastic. I highly recommend Sunrise Toyota!

mike K

Mar 31, 2016

had a very pleasant experience at Sunrise Toyota. Joe Mitchell was a thorough professional and was extremely helpful through the entire process. Even took the time to personally clean the windows. 100% Satisfied.

Juan Nieve

Mar 30, 2016

I just bought a new car at Sunrise Toyota. I shopped around before I made my decision. Sunrise gave me the best price by far. Eric Williams was my salesman and he was great.

Nate Stark

Mar 30, 2016

I just purchased a new Corolla from Eric Williams at sunrise Toyota. The whole process was so easy we did everything in one day! I couldn't be happier

bryce4255

Mar 30, 2016

Sergio Eguiarte really helped me find a great car that fits my needs with payments that were affordable to my budget. He was very pleasant.

soccormom12

Mar 30, 2016

Sergio helped my family and I find a car that would best suit us for our daily tasks. Car shopping is not always the best experience but Sergio changed our view on that. He was patient, attentive and very knowledgeable on the vehicles. His dedication towards meeting our every needs was very appreciated and I look forward to working with him with our next purchase. Needless to say, I have recommended him and the dealership to all my friends

carranzam729

Mar 29, 2016

Sunrise Toyota has an amazing salesperson. Sandra Reyes, she is not only knowledgable. But she is also dedicate that her customers get what they exactly want. Her attention to detail and her easy demeanor makes buying a car great experience. Sunrise toyota is very fortunate to have her because its thanks to her we purchased our new Camry. We are highly recommending that our family and friends go straight to her for their toyota inquires

new4runner

Mar 29, 2016

Steve Giorgio helped my husband and I look for a new Truck. We were a little anxious looking for a new vehicle that was both safe for our family with a new baby but also affordable. Steve spent a lot of time with us going over the models to find us the perfect fit. He was very knowledgeable and literally knew how and what every little button did in the car. He never once made us feel rushed or pressured. I know when we are ready for a new 4Runner we will be working with Steve Giorgio again.

hybridcar

Mar 29, 2016

I had a very pleasant and successful per chase of a 2016 Prius at Sunrise Toyota withsalesman Richard Lamar.Richard was very knowledgable about the vehicle and made my purchase extremely pleasant!

bigbrucefan

Mar 28, 2016

Thank you Ira Feinberg and Sunrise Toyota for making this car buying experience the best I've ever had. Ira was straightforward and honest and best of all, he wasn't pushy. He understood what I wanted and helped me get a beautiful Rav 4 for a price that was very manageable for me. He didn't surprise me in end with a lot of extra fee's and charges. I would highly recommend Sunrise Toyota and make sure you ask for Ira. He will steer you in the right direction!!!!Fran P

Hofstra32

Mar 28, 2016

Just wanted to say it was s pleasure to deal with Ira in the used car department .Very professional not pushy.He gave us a great deal on a Toyota Tundra.Will definitely recommend him and this dealership to my family and friends.Thanks again Ira

xodlb

Mar 28, 2016

I went to Sunrise Toyota to look for a new car. I met with salesman Alex Amado who walked me through all of my options and told me which vehicle would best accommodate my needs. He made the buying process so easy and did not make me feel pressured at all. Alex Amado provided one-on-one attention and made sure I purchased the right car for me. I would definitely recommend this dealership.

Linda530

Mar 28, 2016

This is the second time in the last few months that our family has leased a car from Sunrise Toyota, although our relationship with the dealership dates back to 1990, when we first met Bruce Rabin. I cannot say enough good things about Bruce, who after so many years, feels more like family than a business relationship. We are grateful for the assistance of Mike Coltellino during our last two visits. He assisted not only my daughter with her first car back in November, but myself as well this past weekend, when I leased a 2016 Highlander. He was extremely helpful in familiarizing us with the features of each car, and was kind enough to set up the Bluetooth on both my daughter's and my car. He spent a great deal of time showing us how to use the GPS, as well as the other equipment. Mike made sure that both of us were comfortable with the vehicles before leaving the dealership. We look forward to dealing with Mike in the future.

Aries2016

Mar 28, 2016

He helped take care of my mother and I to get a new car. We had no problems and loved his service.It was a smooth and easy process to take the car. He did a great job with us.

Tbone

Mar 28, 2016

Steve was both professional and personable. Did not pressure me and took the time to find the exact vehicle I wanted. If in the market for a new vehicle, ask for "Giorgio." Jimmy Platto

Glenda

Mar 28, 2016

Very good experience for a change, this dealership, sales people and finance all seemed friendly and most of all honest.I will be back in a few months and know things will be just as

Kp3649

Mar 27, 2016

Everything about my experience at Sunrise Toyota/Scion was excellent. I couldn't believe how easy they made the car buying process. Efrain was great, he was straight forward and knowledgeable about the car while never pushing me into any certain direction. I chose buying my car from Efrain at Sunrise Toyota/Scion after visiting two other dealers. No one made me feel as comfortable while still getting me the car I wanted and a fair trade in value. Seriously highly recommend you go and ask for Efrain though!

wjk

Mar 27, 2016

Had a great experience when went to Sunrise Toyota. My sales rep Bob Bothmann was very friendly and helpful. I would highly recommend to anyone.

prius

Mar 26, 2016

From the General Sales Manager Bruce Robin, to the Manager Steve Gonzalez, to the Sales Assistant Manager Mike Coltellino, and to the Finance Manager Josh Roberts. I couldn't be more pleased with each of these very professional and knowledgeable men. I have been coming to Sunrise Toyota for the past ten years, and I have recommended numerous family members and friends to purchase their cars at Sunrise Toyota. I intend to keep on coming back. Thank you all for a great experience. By-the-way my new Avalon is GREAT!!!

coyote

Mar 26, 2016

Bruce Rabin is excellent. The new building and facility is quite impressive and friendly but unfortunately I cannot say the same for their service department or Service Manager Linda.

ken

Mar 25, 2016

i went into sunrise toyota and met with pre owned salesman Neil W., we looked at some used cars and i chose one, very happy.would reccomend.

chvg

Mar 25, 2016

I went to Sunrise Toyota when looking for a new car. Worked with Bob Bothmann who made the experience a pleasant one. Would recommend him and Sunrise Toyota without hesitation.

Chloe

Mar 24, 2016

I came in with my beat up clunker which was really worth nothing and they still gave me $1000 so that I can use as a trade because I had no money to put down on the deal.They put me in an assume Toyota Prius.So happy because now I can drive on the HOV lane. Would Highly recommend this dealer Excellent expierance over all.

ladyjbella

Mar 23, 2016

I purchased a Toyota corolla from Carlos Z. earlier this month. He was very informative and polite. Took me by surprise on how patient he was with me. Knowing that I can be difficult he made the purchasing process very easy for me. I will be recommending him and this dealership to people I know looking for vehicles. By the way , I love my new car!

Jhamilton3rd

Mar 23, 2016

I been to a dealership to buy a car before and this by far us the best one. My salesman and my finance guy were great to work with. They left me with no questions and everything completely done.

Walter samojeden

Mar 23, 2016

Very good experience for a change, this dealership, sales people and finance all seemed friendly and most of all honest.I will be back in a few months and know things will be just as good as long as everyone is still there

Johnmulle

Mar 22, 2016

Juan hernandez was an excellent salesman! He made the whole process very easy. I walked out of the Chevy dealership and dodge. Juan made it happen . Thank you

Luisg498

Mar 22, 2016

They told me they couldn't find a scion of the newest year but when I arrived to pick up my car it was a 2016 and to surprise me it came with a spoiler to top it all off. I really appreciate all their hard work and effort for making my experience the best there could be.

sbenavides96

Mar 21, 2016

Efrain was so helpful went i went in to find a car that would fit my needs as a new car owner he was patient and answered all my question i highly recommend him to anyone out there

KDemps

Mar 15, 2016

Just wanted to say THANK YOU to Carlos for helping me out while I was searching for a new car. He explained things very clearly and took the time to assure I was informed and comfortable with everything. I hope to be back soon to buy!!!

Finnel416

Mar 15, 2016

My wife and I arrived here and were promptly served by a very helpful and courteous staff. Our sales rep Juan Hernandez was extremely knowledgeable and helpful throughout the entire experience. The place was clean and relaxed. 5 stars across the board... Thank you Sunrise Toyota!!!

smandelbaum

Mar 13, 2016

What can we say? We're on our 7th Toyota from Bruce Rabin and his amazing staff! Mike Coltellino and Ryan in finance were a pleasure to deal with. They were professional, courteous and did what they said when they said the would do it. Recommended without hesitation.

Dr.Bill

Mar 10, 2016

Just wanted to give two thumbs up for the great, professional service that we received from Sales Associate BRUCE LEVINE. We decided to sell our 2009 Camry and Bruce facilitated the buy back wonderfully. He got us a great deal. Throughout the process, he was fair and efficient. His warm, out-going personality helped put us at ease. Bravo!

yy

Mar 10, 2016

i met with preowned salesperson Neil W. , he went over various options for buying , it is a nice dealership with friendly staff , would gladly recommend.

rjun35

Mar 9, 2016

Had a great experience at this dealership. Love my new Toyota Prius c! Bruce L. was extremely helpful throughout the entire process, he answered all my questions even when I contacted him after leaving the dealership with my car.

mike127

Mar 9, 2016

I actually did not purchase a car. I purchased my Camry from Sunrise Toyota eight years ago and had it serviced there regularly. I just sold it back to the dealer. Bruce was great and made the whole process smooth and easy. Yes, he offered to sell me a new car, but my family is downsizing and did not intend to replace the vehicle. There was no pressure to buy anything. It took less than an hour to get the car tested, appraised, and all of the paperwork filled out. I've had nothing but the best experiences for the past eight years at Sunrise Toyota.

Mimi

Mar 5, 2016

I need it a car that I could rely on because I have a five year old and need it something safe. The way I treated was amazing. They went out of their way to make me comfortable and get the best deal. So thankful for the unbelievable treatment and I am definitely coming back to Toyota. I will recommend it to all my friends, family and all my acquaintances. Thank you

Wiz

Mar 5, 2016

Meredith V. Was my salesperson and she was great. Very well informed and above all very patient. She helped me find a new car for my mother. She was great and I highly recommend her.

Caitdan

Mar 3, 2016

This was my first time buying a new car before this I always had older cars I didn't care about so I was nervous about finally commiting to a car payment and new car.. Also I had heard horror stories about working with car salesman and them being super pushy. I have to say NONE of that happened at sunrise Toyota I had an amazing salesman named Mike coltellino. He was very polite and not pushy at all and he was very knowledgable about all the cars we looked at. He made this whole experience a lot less stressful then j thought it would be. I can say now that I am the proud owner of a new Corolla and I have Mike coltellino to thank for that. I highly recommend sunrise Toyota and highly recommend Mike coltellino as a saleman!!!

Meg

Feb 23, 2016

Brought my father in law in to help me negotiate decent terms for a car. I was treated fairly and they were willing to work with us which was definitely nice. I think overall we got a good deal for the car and I am happy with it.

Brian

Feb 22, 2016

Just picked up a new 2016 Highlander Limited on Saturday, 2/20/16. Bruce Levine was my salesman and Marty Cosimo was the business manager I dealt with. From the initial conversations I had with Bruce on the phone, right on through delivery, everything about this buying process was as pleasant and professional as possible. The car was detailed beautifully and was ready for me to review in their indoor delivery area. Bruce provided the most thorough delivery of any vehicle I have ever purchased (I've purchased about 12 vehicles including Audi, Mercedes, Infiniti and Acura and this put them to shame). Marty was quick and efficient with the paperwork. . Thirty miles is kind of a long way to go to buy a car when you are in the New York metropolitan area (there were at least 4 dealers that were closer to my home) but it was well worth it.

Eileen

Feb 14, 2016

It was like buying a car from a friend,both Steve and Josh followed through with all my requests and needs.My husband plans to buy a pick up next year and hope to do business with Steve again. It was good to do business with someone who takes pride in their work.I will recommend both your dealership and Steve in the future.

GCaggiano

Feb 5, 2016

Hello, so my fiance started the process w/ Stephen Giorgio he got us into a 2016 Toyota Corolla., and the experience was so smooth from start to finish, no suprises when we got there. also, the finance gentlemen was awesome too..I recommended my co-worker to go down soon. Hopefully she goes. Love the car, loved the experience. Thank you Sunrise Toyota Scion. :) Thanks Stephen

Tacoma4life

Feb 3, 2016

Been with Sunrise Toyota for 13 years, picked up my 4th Tacoma Trd...Awesome Truck! Go see Stephen Giorgio! Tell him Bobby sent you..Very nice guy, very fair guy whom bent over backwards.. All in all no complaining here..

Mariafly

Feb 1, 2016

When I shop, especially for a major item, I like to deal with someone who is professional and knowledgable as well as likeable. That is the type of customer service I received at your Dealership

Citajr

Feb 1, 2016

I have to say my salesmanCarlos Zapata was very knowledgeable and courteous . And best of all he was not overly persistent will definetly go back there when ready to purchase my car..

marcel2016

Feb 1, 2016

Stephen Giorgio was very helpful and not pushy when I inquired about the new Rav 4 Hybrid. Itook a test drive in the gas Rav and really liked it. The new Rav hybrid was not available immediately, but, it would be soon. Stephen said he would get in touch with me as soon as it arrived. Long story short, A Rav 4 Hybrid was being delivered as Stephen and i were discussing my decision. We closed the deal and Stephen showed me the "bells and whistles" on the vehicle. He was a pleasure to deal with!I was actually able to leave the dealership with the new vehicle.

D304

Jan 31, 2016

Bruce Levine sold me my new 2016 Camry and he was absolutely great! I have purchased many cars at sunrise and Bruce's service was the best I have every experienced. I would highly recommend him. He was friendly, direct and receptive to what I wanted. I also changed my insurance from Geico to Allstate because they gave me a much better deal and the sales representative from Allstate (Lois) was excellent! The only suggestion I can make to sunrise is to decrease wait time for people purchasing cars. I arrived at 11am and everything was completed at 6pm which ended up being a long day with a 20 month old.

Joelrides

Jan 30, 2016

I met with Alex Amado and my experience was very pleasent. I was inform about the vehicles i was interested in. I did not feel pressured like with my past experiences. Extremely friendly salesman with helpful information.

Vee1126

Jan 29, 2016

I haven't gone car shopping in awhile now, I love Toyota's and decided to go look around, with all this snow I decided I needed a SUV 4wd... My experience was excellent, I walked in and met with Carlos! The sweetest most knowledgeable and easy going young man! Every question I had he knew the answer! The process couldn't have gone any smoother! I would recommend working with Carlos to anyone! I am one happy customer! Thank you Carlos!

fugazidps

Jan 29, 2016

I haven't purchased my car yet, but I know i'm in good hands with Neil.S. He is very helpful and informed. Great!

Yasemin

Jan 21, 2016

After I decided to purchase the car, they were so careless on my paperwork and on the next steps.Sales guy(Qing)was too busy to sell cars to other customer and did not pay attention to my paperwork. I waited long time for my paperwork to be prepared. Then, when I went there to sign the final paperwork, they made me wait another 2-3 hours even though I told them to prepare everything before I go there because I was coming from Manhattan. It was very late when I was done signing the papers. Well, I thought I am finally done with these people, Last week I received a quick call saying they did make a mistake and put a wrong VIN number on my final sale papers. He sounded like this is not a big deal, sign the papers and send back to us. So, every paper I have has a wrong VIN number, I have been driving with wrong title and etc. Horrible sales experience I had with this dealership and still dealing with all the issues this is causing me right now. I cannot drive the car I am paying as do not have the write papers and will not have at least for 2 weeks. They should pay more attention and care about every each of their customers in every step of the purchase. I remember last time I bought a car, they were calling me even asking if I have any issues or questions on my new car and etc. after months of the purchase. Very very dissapointed and frasturated....

Newrav4

Jan 19, 2016

I came into Sunrise Toyota to inquire about leasing a new Toyota Rav 4. I was greeted by Stephen Giorgio. I have to say Stephen is deffinetaly not your "typical" salesmen. Stephen was not pushy at all. He actually took the time to make sure I got what I wanted in my new vehicle. I did shop around a little before going to Sunrise Toyota but I new once I got there and met with Stephen I new that was the place I was going to get my new Rav. I will recommend Stephen to all my friends and family he made me feel very comterble and really made me feel like I was getting the best possible deal I could get. Thank you to Stephen and all Sunrise Toyota I love my new Rav and what a beautiful new dealership you have.

Lucy cutrone

Jan 1, 2016

Going to get services on my vehicle is a pleasure!!! Everyone is so friendly!! Love the new facility. They r very punctual with repair times.

Rosa18

Dec 28, 2015

We leased a Sienna about 2 years ago and had an awesome experience at Sunrise Toyota, So naturally we went back. We just bought a 2016 Toyota Corolla and the sales people there are amazing. So patient and knowledgeable and helpful. They're not all about the sale, they're about making their customers happy and getting them exactly what they need! The three reps that helped us were amazing! A special thanks to Bruce Rabin, Erik and Jason. I will definitely be back!!

Frankc

Dec 27, 2015

Was the second time I purchased a vehicle from sunrise. I know now that the great experience I had the first time wasn't A fluke. I was treated with courtesy and respect and never felt pressured. Will recommend to her all of my friends to come to sunrise.

Eddie V.

Dec 27, 2015

Our sales man Neil Sarrubbo was professional and courteous in helping us buy our Sienna. Pleasure doing business with sunrise Toyota. Neil also gave us a stuffed animal roster for our little boy. 100% would recommend to family and friends to see Neil to buy a vehicle.

Love my Highlander

Dec 21, 2015

Sunrise is a clean friendly well run dealership! Qing my salesmen was wonderful and very efficient. Love my Highlander!!! Will definitely go back to Sunrise and see Qing for my next new car. Thank you for such great service.

dellis2628

Dec 2, 2015

having such a positive experience at the other Sunrise facility, it was just the logical step to try Sunrise Toyota when looking for a Toyota product. An, joy of joy, to find that the customer experience at Toyota is just a great as at their other facility. Coming in was just like coming home, a warm and welcoming environment, and clearly the needs and wants of the customer comes first. It is such a pleasure to deal with a group of people who are completely committed to a customer centered process.

Ms. Jen

Nov 24, 2015

We were in the market for a new car that would last 10 years with little trouble. We decided on a Sunrise Toyota since Bob was recommended to us by our mechanic. We were not disappointed! Bob is a great guy! He answered all our questions without any "salesman" talk or convincing. It was a great experience! My husband (VERY tough to impress) LOVED Bob. Was the only person who he would talk to, SO when we ended up needing to buy a used car at the same time we were buying a new car, we went to Bob. Bob was actually on vacation when we decided and we waited for him to return so we could deal with him. 2 cars, 1 great salesman! :) Haven't used service yet, but if it is as great as Bob, we will be very happy!

LI Lawguy

Nov 18, 2015

Purchased a Toyota Highlander from Sunrise Toyota. We came in in August to purchase a 2015 model. Unfortunately, delays in production meant we didn't get our car until mid November. The dealer was very apologetic and made every effort to keep us informed. Ultimately, we received a 2016 model year vehicle for no additional cost. We also enjoyed working with the finance manager, Josh Roberts, who helped us get the best possible rate, as well as the in house insurance agent. All over a fantastic experience.

nashvillebound

Oct 30, 2015

Tom Boglino did what he said and helped me get into a car even with so so credit and little money down. He paid attention to us and explained everything. He knew what my price range was and only showed me what I could afford. Marty Cosimo in finance worked his magic and was super nice too. Both men worked hard, kept us informed of what was going on the whole time, and really went the extra mile.

gdb

Sep 28, 2015

Two months ago I purchased a used Tacoma from Neil Weissman at sunrise toyota. When we made the deal the tacoma's the tailgate was supposed to be repaired and the pin-striping removed. I called the day I was to pick up the truck to confirm that it was ready, but when I got there neither of the two things were done.Even though the truck was not ready I foolishly believed Mr. Weissman when he assured me that " he gets them in all the time and he would replace the tailgate as soon as he get one that matches"That changed to "it may take a few weeks" when i asked him to put it in writing.But Mr. Weissman did not want to put in writing because "even though he does stuff like this all the time it would cost him his job if the owner found out" so we went back and forth for almost two hours. Finally Mr Weissman did write me a note and I agreed that I would give him up to two months to fulfill his promise.I tried calling him a few times, and when I did finally manage to catch him, he explained that he had " no reason to return my calls because he did not have any news"After two months I gave up and had it repaired locally. I then sent an email to Mr. Weissman, copying Bruce Rabin the general manager. Mr. Rabin called and told me he was very upset and would come up with some type of resolution. He promised to call me back on 9/24, he did not. Then he was going to call me on 9/25, he did not. Finally he was going to call on 9/28, he did not. Sunrise toyota is exactly what we think of when we hear the term used car salesman.

ted

Sep 15, 2015

My wife and i dealt with a total of three people with our new car purchase and were amazed with the kindness and professionalism Bruce, - generai manager- jason-finance- and our great salesman alex,all three were UNBELIEVEABLE to us................tlw sr.

waste of time

Sep 2, 2015

Tried to buy a car there. They did not have the model I wanted. I bought at another dealership. The general manager called me up and tried to help me find the car I wanted. However I bought from another dealership already.

highlander

Aug 28, 2015

Bought a new Highlander from Sunrise Toyota, and after the hassle of going through the buying process one headache after another. Went to pick it up car, was still wet from a terrible wash job , inside windows were never cleaned, little stickers all over, looked like a rush job to get it delivered and off there lot. You would think after spending 45k on a vehicle it would be in showroom condition, well that's what I would think.

John Rabito

Aug 27, 2015

Our last several cars have been Toyota's, but we never before had the satisfactory experience we had at Sunrise Toyota. We are pleased with our Highlander and will recommend Sunrise to all our family and friends. Bob was an excellent salesman, and Marty was a professional finance representative. We werent pressured into anything we didnt plan for and we thank you for your courtesy and good product.

Silk235

Aug 17, 2015

My husband and I went in to buy a car we found online. The car we wanted was not available because someone had put an offer on it. We were going to take our business elsewhere. The sales manager Bruce Rabin found us a great car for a great price. The car we ended up with is a much better deal than what we went in for. Bruce went above and beyond the call of customer service. He is very honest and straightforward. I highly recommend this dealership.

Maria D.

Jul 27, 2015

We settled on Sunrise Toyota after endless days of combing New Jersey and New York City for a Toyota dealer with a good deal on a Camry lease. After much trial and error, we decided to give up on NJ and NYC, and drive 65 miles out to Oakdale, Long Island, to see if Sunrise Toyota would really make good on a lease deal advertised online. While the other dealers treated us impatiently (like we are difficult people to deal with -- simply because we're interested in understanding how pricing is calculated), all of the personnel and managers we dealt with at Sunrise were patient and supportive, and more than willing to work with us to ensure we understood everything. Everyone was respectful and willing to go that extra mile to make sure we were comfortable with the vehicles available on the lot, and with the offer. This is our first Toyota, and after this experience with Sunrise, we plan on staying with them forever; it was an amazing one-stop-shopping experience. Thank you, Efrain, David, Erik, and Mr. Rabin! (We're particularly grateful to Efrain (our salesman), who really took good care of us.) Thanks also to Leigh (who helped with the financing paperwork) and Katie from Allstate, who helped with the insurance. All wonderful people.

Earthandsky

Jul 27, 2015

I just bought a Camry and I cannot say enough great things about the customer service in this dealership. We have been buying our vehicles here for the past 15 years and have never been disappointed. . Marty Cosimo and Tom Boglino. A great sales team!!

Mamascolo

Jul 21, 2015

From the moment I walked in with my cousin, to the day I picked up my new car, this dealership was wonderful. Friendly, welcoming, willing to work with my budget, making sure i got everything on my wishlist. I especially want to thank Qing for helping me with this process!! You made it an easy decision!

JohnnyT

Jul 13, 2015

This is our second car purchase through Sunrise Toyota. "Thank you Qing [King} Hua for making our purchase easy". Qing was very patient and did a great job working with us on getting our new 2015 4Runner Limited. He went above and beyond with helping us with the return of our car rental. Qing even did a follow up by calling us the next day.

Searley820

Jul 11, 2015

The most courteous and professional people that work there. We needed a new car after superstorm sandy. Bruce Rabin and the rest of the staff took care of us. One of the girls even hung out with my daughter to keep her occupied while we were talking to the sales person. I recommend Sunrise Toyota to all my family and friends after my visit there. Oh and it's almost time to go back. Looking forward to it.

dewmar

Jul 10, 2015

Ive been doing business with Sunrise Toyota for 38 years, since my first new automobile purchase in 1977. After all these years, Im disappointed in my recent experience in purchasing a 2015 Toyota Highlander. Its obvious that now, as a large dealership, they no longer care about customer experience. Their number one goal is sales volume, so if you don't like the bums rush or if you want something thats not ready from the sales floor, there are plenty more suckers behind you. This is the attitude.The salesman, Sergio Eguiarte, never followed up or returned my calls. He lied about options and delivery dates and generally couldnt be bothered. I guess he doesnt understand that the automobile business is, like most businesses in the new economy, customer driven and based on referrals, loyalty and customer experience. You can buy cars through COSTCO or through any dealership you want. Why settle for an inferior purchasing experience?I only heard from the General Manager (Bruce Rabin) after I wrote a letter to Toyota Headquarters describing my experience at Sunrise Toyota. After yessing me for the whole conversation, he said, I will take care those issues, right now. Im still waiting to hear from him and that was weeks ago.My family is finished with Sunrise Toyota and we will make sure that Facebook, the Twitterverse and every form of social media is made aware of the reason why.

Maria Collazo

Jul 8, 2015

Five stars is not enough as an overall rating of this Dealership. This Dealership deserves 10+. My family and friends have purchased several vehicles from this dealership over 20 plus years . The salesman are always pleasant and courteous, and most important honest. They are never too busy to answer questions or give advice.Thier new building is a state of the art facility. I Have never seen anything like it. Cleary you can see the way it was designed, it is focused on customer satisfaction.Thank you Bruce and your staff for making our car purchasing experience throughout the years always pleasurable.

Will

Jul 8, 2015

This is by far and away the best dealership I have ever been to. The service is incredible and sales even better. The salesmen are friendly and honest. I strongly recommend this dealership.

Dee

Jul 8, 2015

I have purchased two vehicles from Sunrise Toyota and couldn't be more satisfied. I never felt pressured, instead I felt guided through the process to help make the best decision for me. Once I purchased my vehicles I continued to be beyond satisfied when visiting their service department. Everyone was not only very professional but extremely helpful and friendly. Truly makes my experience dealing with Sunrise a positive one!

Prius lover

Jul 8, 2015

Sunrise Toyota has been my place to buy my Toyota vehicles for over 20 years.You get the best deal and financing available. I continually recommend Sunrise Toyota to all my friends a relatives. They truly care about their customers. Service has also been great! I would not feel comfortable buying my vehicle anywhere else. Bruce, Gary and all the employees that I have dealt with over the years have been just fantastic! My friends think so too.

srandazzo

Jul 8, 2015

We purchased a Toyota Sienna and the whole process was easy and very professional. Bruce went above and beyond to make sure we were satisfied. I would highly recommend this dealership. We will be back.

dadoune30

Jun 23, 2015

I'm with Toyota for 3 years they are the best dealership in the world I just got my brand new Toyota Rav4 from them last Sunday I love it the staff is very good and helpful...

Mas92

Jun 22, 2015

This dealership provides the best service from its salesmen to the service workers. I have enjoyed every time I visited the place from purchase to several car services. My car dealer Qing is very well mannered gentleman who was very helpful. He gave us a great deal and with us every step of the process. I would highly recommend him and the dealership for its great services.

Noscreenname

Jun 21, 2015

I have been using them since 1994 and they are Best dealership I've dealt with. From the top management to the service department, never had a single problem with them.

KellyB

Jun 20, 2015

We are currently on our third car from Sunrise Toyota and couldn't be more pleased. Everytime we have dealt with this dealership it has always been a pleasure. The staff is very friendly and helpful. They go above and beyond for their customers. The manager, Bruce was available to answer any questions and extremely helpful. Anytime we have needed service, it's gone extremely well.

ljc117

Jun 20, 2015

professional and easy to deal with sales experience. Got a great deal on my new 4Runner. Compared pricing with 3 other dealers and got the best deal at sunrise.

Football

Jun 20, 2015

This is the greatest dealership to work with on Long Island! The staff truly has your best interests at heart. I highly recommend buying your car here. I bought my first new car ever six years ago, and have sent many friends and relatives without reservation. My children and parents have experienced the same satisfaction, I cannot say enough about this place. Buying any vehicle is stressful so when I could eliminate my anxiety, it was so worth it. I specifically recommend you ask for Bruce Rabin, he is very knowledgable and will be a source of peace and gratitude! I was very apprehensive getting my son a new vehicle, but when he reviewed all of my options, I knew I was making the right decision.

Nicko

Jun 20, 2015

Estuve el primer dia 3 horas y el segundo dia 6 horas para un total de 9 horas ,todo marchaba bien hasta el momento de firmar el contrato , me pidieron mas down payment y subieron considerablemente la cuota mensual ,que falta de respeto contra los costumers y mas que todo cuando no se habla ingles ,muchisimo cuidado con esta clase de gente ,se creen amigos pero en verdad lo unico que quieren es sacarle todo su dinero ,y terminan diciendo que es la financiera la que coloca las reglas.

Denise M

Jun 20, 2015

Ultimate buying experience! five star in Customer Loyalty! Beautiful New Showroom & Drive-in Service dept. Very friendly, treat you like family! This is the Best Dealership on the Island...

Geovanny609

Jun 7, 2015

Usually dealerships they do what is best for them. The team I worked with did what could work for me. They gave several options on what could work. Definitely knew what a customer need. Even with their system down they finish the job. Would recommend and bring people over.

Elpidio1

May 7, 2015

I visited the dealership interested in a used Toyota Tacoma, the vehicle is full of scratches, interior smells bad ( smoker), dirty( outside). Vehicle had a list of recalls , replaced chassis and leaf springs, rust Saleman (Will), treat me like a I was his buddy from High School, condescending ( No respect) and then they t lowball me in the trade in. Do yourself a favor a stay way.

Chris C

Apr 15, 2015

I recommend this dealership because of their professionalism and service when we purchased our car. They made us feel special and went the extra mile. Qing was an easygoing salesperson that made us feel comfortable and dealt with us fairly. He did everything to make the experience positive and we appreciate it. Ken did much of the work to get our insurance set up. And Marty worked with us on the financing. Good, fair people and a painless experience.

Beth

Apr 9, 2015

I was so very impressed with all with whom I worked. Sunrise is lucky to have these pros in their employ! I am a new customer and have referred 2 people since I bought 6 weeks ago.

Kenneth

Feb 9, 2015

AVOID!!!!!!!!!!!!!!!!!!!! I wish that I could give this dealership 0 stars. Nevertheless, I want people to be careful with the dealership. They are frauds. My sales person was Jason Jautze and the finance manager was Lisa Lomenzo. They both seemed very nice that first and I was content with the car. However, a week after I got the car the defogger was not working and the passenger airbag light came on. I contacted the dealership and they advised me to make an appointment with the service department to get it fixed. I made the appointment, took a day off from work to the car to be fixed. When I got there they said because the car is a Nissan and they are a Toyota dealership, (Lisa said) they would have to send it to a Nissan dealership for it to be fixed and it might take up to 2 weeks. Lisa advised me that I should take the car directly to the Nissan dealership and they would be able to fix it. I figured that it makes sense since I would be able to get the car fixed faster without waiting and I was not going to drive back to the Toyota dealership since it is very far away from where I live (50 Miles away). I took it to Nissan dealership on Northern Blvd. (they were very nice and professional), when I got there the, the service department said that my factory warranty expired at 38,000 miles and I would have to pay for the service by the hour ($275.00 per hour). I took the car and they fixed the problem but I had to pay to get it done. 3 months later, the car have been giving me some trouble that even the dealer cannot fix because they cannot detect the problem. I got so tired of trying to fix the problem that I decided that I will trade the car into a dealership that I live next to and get another car that is not a LEMON. I took the car to get appraised by an Acura dealership since I was trading in to get an ACURA. The guy appraised the car $3,000 less than what I bought it for. I figured that it was a good deal and I didnt mind losing the $3,000 because I didnt want to spend a lot of money every day trying to fix a problem that no one can fix. HERE IS WHERE THE REAL PROBLEM CAME IN THAT MADE ME WRITE THIS REVIEW, the ACURA dealership decided to pull a Carfax for the car. The car faxed showed that the car was owned by two owners and had two prior ACCIDENTS. The Carfax that was given to me when I bought the car had one owner and no accidents which made me buy the car. However, this is when it all came back to me, when I had asked for the Carfax at Sunrise Toyota, they said that their system was down and was unable to retrieve the Carfax. We came up with the agreement that since they couldnt get the car inspected because it was Sunday. Jason volunteered to drive the car down to queens where they have another dealership in Forest Hills and we will finalize the paperwork so I made a down payment and again took another day off to pick up the car. When I got there he left the Carfax in the backseat of the car. Either the Carfax had been tampered with or it was an incomplete Carfax (which I was unaware of until now). Please keep in mind that this is my first car that I am buying at a dealership!!!! I have proof of phone calls, voice messages and emails requesting the car fax and the problems the car had when I had to make an appointment with the dealership. This dealership does not care about the buyer once they make a sale. I was given one set of keys for my car. Jason said that he would check to see if they have another and send it to me. I have made multiple attempts trying to contact the dealer. However, I always get the receptionist and she always tell me that Lisa and Jason are busy with customers or Jason is out in the lot and she cannot locate him, the receptionist said that she will give him the message and he will contact me. I have copies of all email, phone call, text and voicemail. I am now taking this to the next level and consult a lawyer in this matter since I have all the proof I need to start a case since I am stuck with a lemon and the car is not worth much.

camry2015

Dec 18, 2014

Was a good experience, salesman Qing try hard to sell me this car jaja,everything was goodthank you for your's time guys, Qing, Ben

Roxanne Backer

Dec 4, 2014

I had a great experience at Sunrise Toyota. The salesperson was great, he showed me how to work everything in the vehicle and answered all my questions. The managers and finance specialists were very nice and did an outstanding job. I would definitely recommend my family and friends to this dealership.

Labryant

Nov 7, 2014

This dealership sold me a lemon and made no attempt to rectify the issues that have been caused by problems with the car that the dealership was aware of before they sold me the car. I am very disappointed with the service, dishonesty, and unwillingness to help me as a customer.

Angelina Wyss

Oct 29, 2014

Bob Bothmann was an excellent salesperson, no high pressure sales pitch. He is a very professional salesperson and did an excellent job explaining every detail about the new truck.It was nice to see someone take their time and explain every detail in depth.

dansmithman

Oct 14, 2014

I usually don't write reviews but Mark Jama went so far out of his way to help me, that I felt like going out of my way to tell everyone else. This guy is definitely not your stereotypical car salesman. Actually, this guy is everything you hope for in a car salesman but can never seem to find. Mark's honesty, openness, and integrity blew me away, and made car shopping so much more enjoyable and less stressful. In return for his exceptional service, I now send my friends and family directly to him!

jeanie32

Oct 6, 2014

What a great experience! I had gone to many dealerships and this was the first that felt right. Not only were they knowledgable, but they took the time to listen and really get a feel for what I was looking for. Awesome workforce.

Meuzebio

Sep 30, 2014

Mark is very deserving of recognition. I had a 2010 honda which wasin an accident. My friend said her husband sold toyotas. I was skeptical. However i went there and mark was friendly. He was trustworthy and honest. I felt that i had gotten a great deal

MITZ1953

Sep 23, 2014

Let me start by saying this was my third Sienna. I just love the car. This was my first experience with Sunrise Toyota and was very happy we went there. I had shopped around but went back to Sunrise to make the deal. Mike Coltellino was our salesman and he was very nice, patient, knowledgeable, and not pushy. He gave us a great deal. When we went back to pick up our Sienna, it was ready to go. Leigh in financing had all the paperwork ready for signing and we were out very quickly. We never felt pressured or rushed. Our over all experience was the best so far in a car negotiation and purchase. I would definitely recommend Sunrise Toyota.

marrk89

Sep 13, 2014

I went to two Toyota dealerships looking for a new Prius and sunrise Toyota was the one that I gave my business to because Kevin Giron and Michael Coltellino were really helpful salesman, not at all pushy. They were knowledgable and worked with me on price. I love my new car!

faustoo

Sep 10, 2014

Sandra Reyes was very professional and she help my daughter to find the right car she did an excellent job and the great thing about her she speak SpanishGracias Sandra Reyes!!!!!!!!!!!!

Lauren.Kasper13

Sep 10, 2014

Bruce and Kevin were very professional! Listened to my needs and found me a fantastic car! Bruce worked magic for me! Very very happy with this dealership and plan on coming back!

Nacsmpa

Sep 5, 2014

I just purchased a new 2014 Rav4 from your dealership and Sandra Reyes made overall experience very pleasant. Sandra and I test drove 2 Scions and the Rav4. Once I decided to buy, Sandra made the process, from taking care of the insurance, registration and trade in very easy. Sandra informed me about the financing deal and the 2 years of free oil changes and tire rotation. Sincerely,Neil Acampa

BlueeyedBella

Jul 29, 2014

My sister came in to look for a new car, and was working with Jason. I met her down there the same day to check things out myself. Jason was up front about what she could get, so I decided to look into a new car myself. Jason brought Leigh out to meet us and get things started. Within a few days, my sister and I were leaving in our brand new cars!!! They made the whole process sooo super easy and wonderful. Thanks to Leigh and Jason, I know I have found the place I will be dealing with for ALL my future cars!

scaramore

Jul 29, 2014

The salesperson, Kevin Giron, and the sales manager, Bruce Rabin, are always professional. Excellent dealership! Great customer service.We have leased or purchased at least 10 cars from this dealership. This July, we leased 2 cars in 1 week!

Tynkerbelle

Jul 26, 2014

Leigh made my experience at Toyota unforgettable!!!!! She worked so quickly to get my loan approved! I went in on 7/22/14 and picked up my car on 7/25/14. My sister also came in on 7/22, and also got her car on Friday! And we are hopeful that a friend will also be getting his car there next week! Bam! 2 New cars in just a few days.... That's because she is so amazing! I would highly recommend her to anyone who needs a car.

George Wasylciow

Jul 26, 2014

I just leased a Camry Hybrid from this dealership. Overall, the process was hassle free & there was no hidden surprises. They even paid the (3) remaining lease payments on my Hyundai Elantra. The salesperson - Efrain Pagan - was very helpful & professional. I would recommend this dealership if you're interested in a Toyota or Scion.

Jetsfanj20

Jul 17, 2014

My wife and I were in a jam and needed a car quick. The great service from sunrise Toyota especially Steve made sure that we not only got the car we wanted at a great price they also made the process as painless as possible and just a short time after entering my wife and I were able to drive home in a brand new Toyota. If you are interested in getting a Toyota we highly recommend going to Steve you won't be disappointed with the service you will get.

Nicolefisher122

Jul 14, 2014

Great experience. I told them what my price range was and they found exactly what I was looking for. The sales person Jason and the finance person I worked with Marty were both amazing. It was the easiest experience I have ever had purchasing a car. I definitely suggest going there.

Pavelgozenpug

Jul 14, 2014

Bought a prius plug in several days ago. Overall good experience. Made a deal over the phone, picked the car up next day. No surprises.

jsab48

May 8, 2014

In addition to printing misleading bait and switch ads. This dealership has the most condescending unprofessional sales manager I have ever encountered at an automobile dealership. Dressed in a wrinkled tee shirt half tucked into his pants, speaking in an unprofessional condescending tone totally turned me off. Do yourself a favor and avoid this dealership.

camry2014sport

Apr 9, 2014

I was at Sunrise Toyota with my mother a year ago. I was so please with their service; that when we needed a car this was the first and only dealership we visited. August and Bruce worked with us to get us within our budget. The next time we need a new car I will use Sunrise Toyota again.

Patricia.oleary

Apr 5, 2014

He put up with us through all the hard negotiations and we were tough he was polite patient andost of all very helpful. I owe him an apology!!! Ramon Nunez was a true gentlemen

Michellelisa1

Apr 4, 2014

Excellent service all around. Kevin was attentive and informative. The car I leased was clean and ready to go when promised. Overall very happy with my experience.

boatm5186

Mar 26, 2014

I brought my 2007 Tundra in for warranty service. The gas pedal needed to be changed. They put the wrong pedal in twice so this took three visits. The first visit also resulted in my bumper being dented which they tried to deny.After much fighting they finally replaced it. Later on the truck died in my driveway. After keeping the truck for twelve days they tried to bill me almost $600 for a warranty job. Again after much arguing they gave me the truck back at no cost. This time they damaged my brush guard and refused to accept any responsibility. I will never use this dealership again and I strongly recommend others stay away.

aloverr69

Mar 24, 2014

I want there with horrible credit and a car with Negative equity what an experience this Dealership gave me I would recommend them anytime any day....I left out of there with a 2010 Venza exactly what I wanted with the monthly payment I wanted...I say they went above and beyond my expectations to get approved. Eric Kandler and Sam the finance manager where great. Thank you guys I love my truck I will recommend Sunrise Toyota to everyone I know who is looking for a car.

ShawnPetoello40

Mar 23, 2014

I traded in a 2008 tundra a forgot to remove a few aftermarket items. 3 days later when I realized I called and Alan said its a done deal. This is my 3 vehicle since 2005 I bought from sunrise. IT may be my last..

milanes

Mar 2, 2014

I just trade in a 2006 Toyota RAV4 and purchased a 2014 Toyota Highlander. I am very glad with the service and price of Sunrise Toyota. Nelson Martin was very helpful, very informative and very friendly. I will recommend this dealer to all my friends and family.

Freirecheryl

Jan 28, 2014

I recently purchased a Toyota Plugin Prius from Sunrise Toyota. I was really nervous since this was my first experience buying a new car, but Leigh and Augie made the process easy and stress free! Inwould definitely recommend buying a car from Sunrise Toyota.

mlfield

Jan 17, 2014

Steve was great! We couldn't be any happier with a sales person. He's honest, trust worthy, very helpful. As long as he's at Sunrise Toyota, he will be our sales man. He checked on the vehicle during the cold spell and noticed a crack going up the window and had it replace. When I got home, I noticed that there were new tires on the vehicle. Georgia went above and beyond any other Finance Director would. I'm so grateful for all of her help and knowledge. I am definitely buying all of my vehicles here from now on. I just can't say enough on how grateful I am for Georgia's help. This is the best experience I have had when purchasing a vehicle.

scoppel

Jan 17, 2014

Deal required an out-of-state delivery. It was quick and very convenient, door-to-door service. Dropped off the new, took with them the old. Couldn't be a better experience. Great management, sales, and finance team.

Mizgrizwiz

Jan 16, 2014

When my husband and I first went to Sunrise Toyota, we had a bad experience with Kevin Giron. He is cocky and not a good sales person. I think his cockiness was brought about because of his recent promotion. He didn't let me explain what we wanted and he keep saying "then go with your bank" because of what my bank told me we should expect and accept during the negotiation for the new car we wanted to purchase. Isn't the customer always right?When we walked out the door after I refused to speak to the supervisor because Kevin Giron probably gave him his story, Bruce Rabin came out to us and apologize and told us that he would take care of us. Bruce is very nice and professional. He introduced us to Steve Gonzalez to help execute the sale. LOVED Steve. He is very knowledgeable, honest and a great sales person. My husband liked him too. It was easy to trust him.We were also introduced to the Finance Manager Benjamin M. Cella. A very nice, knowledgeable person.I am a nice person and my husband is much nicer than me. If I feel you are treating me the wrong way or disrespecting, I am going to let you know. Unfortunately, Kevin's attitude was the wrong attitude and he was not nice. My husband who is very laid back and super nice and patient thought that Kevin was being very annoying by repeating what I said above and being arrogant.I would have rated everything GREAT if I had dealt with Bruce and Steve when we first visited Sunrise Toyota!!!!

007CarThief

Jan 11, 2014

The sales person that I worked with was wonderful. The finance deal we agreed at our initial meeting was not what we got in the end though. The finance person I dealt with initially was professional and seemed to know what he was doing. During the "paperwork" meeting I pointed out an error he had made which was in my favor. He reduced the price of the car by an amount he shouldn't have. i told him there was an error but didn't tell him what it was, but he couldn't figure it out and I said fine, let's sign the paperwork. We did and I left happy. All's fair in love and war, they aren't gonna tell me I'm overpaying right and I was able to recoup the $400 they tacked on for registration so I was content. A week or so later, I got a call from the finance person I dealt with saying there was a problem with the paperwork and that I needed to call. I returned the call twice and never heard back. Then I received a voicemail from Lisa Lomenzo asking I sign and return paperwork cancelling our initial deal which increased the residual value of the car. I immediately called Toyota credit to verify everything was OK as I'd already paid my first month's payment and they said it was. Wanting to find out what all the calls were about, I finally got Lisa Lomenzo on the phone. She lied and said the finance person entered the depreciation twice therefore reducing the residual value(pay-off at the end of the lease). She basically tried to confuse me with a bunch of garbage and it didn't work. I told her this was crazy and she accused me of calling her crazy and stupid and claimed she couldn't be stupid because she was the finance director at two Toyota dealers. Uhhh...Since when does your title make you smart? I would have re-signed and cancelled the initial paperwork, but she not only lied to me about the reason (they clearly messed up) but she insulted me as well on the phone and then hung up after spewing multiple profanities and basically telling me I was a bad person for getting a good deal. I would NEVER recommend anyone ever buy a car from this place and specifically would never deal with Lisa Lomenzo. I was amazed how unprofessional she was. I am a professional with my own business and if I ever treated a customer or client like that, my business would be done. I'd be kicked to the curb like the trash I was. If anyone that worked for me ever treated someone like that, they'd be fired on the spot. If I were her boss, she'd be looking for a new job. I also called Gary Farley, the GM of the dealer, and left a voicemail complaining and never heard back. It makes you wonder if there is any accountability in their management structure. I researched who the owner of the dealer was and contemplated contacting them because I was furious. I hope the good people over there find a better place to work as I can't see them doing much business. I couldn't stop thinking that if the tables were turned and I realized that I over-paid for my Toyota and called them a week later trying to get money back how badly they'd probably be laughing at me. When you go in there and buy a car, just make sure you realize they'll be laughing at you when they are done ripping you off. Score on for the little guys here. That said, I love my Toyota, but I'll never step foot in Sunrise Toyota ever again. These people were so angry, it was amazing. If anything happens to my car or my residence after this note is posted, I'll know where to point the authorities first.

satyakamsingh

Jan 6, 2014

Overall 11 hours experience from inquiry to purchase was horribleMake sure if you go then your Sales manager should not be Kevin Giron,, who do not know anything for each question you ask he just go out to check with seniors and take too much time..and not have good behavior to talk,,,Finally they taken approximately $2000 extra than what was the published deal for Lease on Toyota site due to misinformation on tradein,, and told unable to cancel the deal.. Never do Trade in with them,, other wise they will misinform till final purchase,, and will keep your car without adjusting anything from final purchase,,,,and will not return,,, It was a mental harassment till 1 and a half month even after purchase..they taken out the Toyota Financial Services review before I responded.. Finally I have much regret how can I finish this very bad deal...

scamven

Dec 23, 2013

Nelson Martir is very friendly , knowledgeable, helpful person He explains all the details you need to know about the carsand has an answer to all the questions ,thanks to him we got the car..=)

DanielRitchie

Dec 16, 2013

Steve responded to my email immediately and was very persistent in a good way! He had me coming in for an appointment tonight, bu the car sold, but he was very competent and a great saleperson. would have bought car from him.Dan

Dianaung

Dec 6, 2013

I was regretting the dreaded process of purchasing a car. I anticipated dealers being pushy and overwhelming. We'll thank goodness that was not the case. Our car dealer was Eric Kandler and he was informative, patient and very friendly. It took several weeks for my husband to actually purchase the car, as we made countless calls inquiring about the specs of the car and financing options. But Eric took the calls, never putting us off. We finally made the purchase and again Eric came up with a great deal. Needless to say we are very happy with the car and our experience with Eric. We will be making another purchase within the year and plan to contact Eric.

peterteepee

Dec 1, 2013

Walked in looking for a used BMW 335i and was helped by a gentleman by the name of Joseph, Joe Casano, really friendly and helpful individual that tried to figure out my needs. Although the car I wanted wasn't at the dealership he tried to assess my needs in a car and suggested i take a look at some other and possibly better options within the same and even under my set budget. Even though I didn't walk away with the car i wanted i was very impressed by how professional the sales person was and how accommodating and helpful my experience was, will definitely head back one of these days and suggest my friends to swing by and to "look for Joe."

maryacevedo716

Nov 30, 2013

I went to Sunrise Toyota looking for information on a car and was introduced to salesperson Nelson Martir, he was very courteous and very informative. When I'm ready to purchase I will definitely go back to Sunrise Toyota.

Rubbabanman617

Nov 30, 2013

Very good guy, very patient and understanding and helped us in getting a car we was searching for. Will recommend Ryan to any friends or family in the market for buying a toyota.

Futureboyq2

Nov 30, 2013

Overall friendly knowledgeable guy. Down to earth without being pushy or condoscending as i have found other salesman to be. gave a very accomodating vibe.

Wickedrollercoaster

Nov 30, 2013

Joe Casano was the best car salesman i've ever dealt with, and i've dealt with a few. Customer service was great. He was very personable, kind, professional, and very knowledgeable; when it came to all the cars on the lot. He didn't push me into buying anything that i didn't want. He made me want to come back when i'm ready to make a purchase. I'd recommend Sunrise to anyone just because of Joe.

Mdent782

Nov 30, 2013

Polite, helpful and insightful. Handled all questions and fears I had about making a purchase. Walked me through process at a pace that I desired. Overall great experience.

trevnice87

Nov 30, 2013

knowing the caliber of joe casano as a person, and his morals and ethics, i felt very comfortable coming to him to purchase a new vehicle. i have already recommended multiple friends who, they themselves, have been shopping around. I have given him a firewall 5 (term in my company) for the very reason i mentioned above, he is a hard hitting and hard working man who can do great things for the customer, his honesty and friendliness was also very warming.

Guantanamo626

Nov 29, 2013

The best buying experience. Erica did a wonderful job. She was knowledgeable and professional. I was blown away! Got a wonderful deal on a great car. Sunrise Toyota will be my go to dealership.

caroline123

Nov 29, 2013

What can I say Sunrise Toyota has the best people, Eric Kandler was the best he was friendly, didn't make me feel pressured just a really nice down to earth gentleman who i would recommend to everyone i know. My new truck is great and i absolutely love it, everything he said was true and promised was delivered. I couldn't have been more satisfied...

alchemistmasters

Nov 29, 2013

Great experience at sunrise. Erica was extremely helpful. She was professional, courteous and HONEST. I've had many experiences with dealerships sunrise is by far the best.

staceyann

Nov 29, 2013

I have to say that I was very pleased with the service I got today. Josh was very patient and also provided great service. Georgia was very pleasing and very peolpe friendly. If I were to refer anyone any place, this would be the number dealership I would pick. Good to know that there's great people still left to serve us. Thank you josh and georgia for the love and support provided today. God bless

First time buyer1993

Nov 29, 2013

I have never purchased a car through a dealership. I had first spoken with Mile and then Erica called to ask how everything had gone. It went well but I was still concerned about buying through a dealership. After speaking multiple times with Erica I came back in and spoke with Ronnie. They made me feel so comfortable, I bought the car that same day.

camry87

Nov 29, 2013

Erica Mata was very helpful and patient in explaining the camry to me and I would highly recommend her and the dealership to friends of mine

Michy24

Nov 29, 2013

I would highly recommend buying a car at Sunrise Toyota. Our sales associate Joe really made me feel confident I was buying a safe, reliable car at a good price. He was very friendly and answered any questions I had about the many cars I looked into buying. I really appreciated that I did not feel pressured into buying a car. I went into Sunrise Toyota unsure of the type of car I wanted, and I did not feel shy in asking to look around at all the options I had at Sunrise Toyota. I would definitely come back and recommend this dealership as well as my sales associate, Joe, to my family and friends. Thank you for a great overall experience in buying my first new car at Sunrise Toyota.

grahdj61

Nov 29, 2013

Josh was a fantastic Dealer to work with. After giving him a brief description of what i was looking for and a rough price range, he found a few cars that were exactly what i was looking for and one that was perfect for my needs, price range, and even my personality. he kept in contact via phone call or text and helped me set up most of the paperwork and information while i was on the go so the only time i had to return to the dealership was to pick up my car. I never thought financing a car could be as painless and as enjoyable as with working with josh and all the Sunrise Toyota crew. Thank you all so much!

recall27

Nov 29, 2013

Was able to answer questions in a non-Bias and honest manner. Joseph was able to make me feel like he was looking out for my best interest not just a sale.

JScalice527

Nov 29, 2013

Upon arrival at your establishment, I was greeted with enthusiasm by this knowledgeable individual. He was both friendly and polite, as well as accomodating. He answered my questions and made some very good suggestions. If in the future I decide to purchase another vehicle, I would specifically look to go to this individual. Thank you for providing such wonderful service in your sales department and I look forward to seeing you again.

dan051867

Nov 27, 2013

This is my third Tundra and each experience has been better than the next. Mr. Bothmann handled my purchase and is very knowledgeable about the products sold there.

JamesZ1

Nov 26, 2013

I visited the dealership because I was in the market for a new vehicle, I spoke to Joe and he was incredibly friendly, extremely helpful, and his personality made me very comfortable, Most importantly he wasn't pushy but simultaneously was a fantastic sales person. I will definitely be back and I will most definitely recommend my friends and family to go see Mr.Casano!

RaymondAlbert

Nov 26, 2013

I'm usually the troll on review sites, so when I have a positive review, it's for true purpose. I'm an auto-technician by trade and know my way around a car, so needless to say I know what I am looking for. Mr. Casano was not a typical "salesman", he asked questions instead of giving me answers and honestly cared about the love between a car and it's driver. That kind of service and integrity is a rare find in this line of business.

Baldisbeautiful

Nov 26, 2013

Joe was very helpful and accomodating. He was curteous as my girlfriend and I used his time to test drive / inquire about vehicles, and was nothing but polite when we left without purchasing anything. The cars that we looked at were a little out of our price range, but we're sure to consider Sunrise Toyota and Joe Casano in the future.

KeniaDLS

Nov 25, 2013

It was a wonderful experience! I was looking for a specific car - the scion rs 8.0 and sunrise had it! I live far from Sunrise and they accomodated me over the phone and I don't regret it at all! Great purchase and experience!

elizflynn

Nov 25, 2013

I purchased a 2014 Rav 4 from Sunrise Toyota and Matt Presta was my salesman. He was very courteous and helped me in getting everything I wanted out of the car. It was a pleasant and experience and would choose Sunrise Toyota again.

Tbdune

Nov 23, 2013

Bob Bothmann was terrific to work with when buying our new car, even when we presented a challenge ourselves! We first thought we wanted a certain car in a specific color and package that was hard to come buy. Bob worked with us to search the tri state area and was able to locate it and have it brought to the dealership only to discover we had changed our minds. Without blinking an eye, without any complaint, he said no problem, he just wanted us to be happy with our choice in the end. Again we sent him on a search for another model, a specific color and package hard to find. Bob came through for us again. Even after agreeing on a price, we came back days later with a lower price from an online source and Bob was able to match it. We were also surprised that we had asked for mud flaps on the first car, but had not remembered to mention them when purchasing the second car, to find the car arrived with mud flaps courtesy of Bob. Amazing customer service! He really went the exta mile.We also want to commend the young guys working to put plates on the cars each time we took a test drive. They were always so polite and professional making you feel it was their pleasure to set the card up for you, never an inconvenience. Thank you for a wonderful car buying experience Sunrise Toyota!

amantovani

Nov 23, 2013

Bob Bothmann is knowledgeable about his product. Bob is a true professional. He knew what I wanted and understood my needs. I would use Bob in the future and have recommended him to family and friends. Bob made our day at Sunrise Toyota a pleasant one. On delivery of our new Avalon Bob was patient with us, showing us how everything worked. He made it enjoyable.

FormerChryslerDodgeGuy

Nov 22, 2013

I never owned a Toyota before, so deciding to get my Prius was not a spur of the moment decision. I've always hated the whole car buying process because I always feel I have to be on guard with salespeople and the dreaded sales manager just trying to get a fair deal. I began visiting other dealerships to see if a Toyota could be in my future, and unfortunately those visits validated my earlier fears of distrust. I started reconsidering getting one until I walked into Sunrise Toyota Scion in Oakdale and met Steve Ciattei.Steve was very patient and accommodating when I ended up wanting to test drive a lot of the various models in the lot. He was extremely personable and didn't make me feel there was any pressure to buy anything during the entire process. I felt he really listened to me and gave truthful feedback on the pros and cons I brought up of on the models I was considering. This made me feel very at ease and I felt I could trust him, and that made me feel comfortable wanting to do business with him, which then led me to doing with the dealership.Fortunately, the rest of the process with the dealership backed up the same trust Steve first generated with me. Everyone there made me feel they were very professional and really meant what they say.The whole process from filling out the paperwork through taking delivery was effortless. Several weeks out of the showroom, I had an issue with an alarm on the dashboard. When calling up the Service department, their approach to me was like I was the most important customer to them and they could accommodate me immediately to resolve the issue. When I brought the car in, I was greeted by their service team, went in and was taken care of quickly. Fortunately the problem was just a quirk which was easily reset and has never occurred again. I also brought the car in for its 5000 maintenance, and again felt very good about the process and was treated very nicely.All in all, I am happy with the car, their service, and especially with the treatment I got by Steve and the staff at Sunrise Toyota. I would recommend others to go there and give them a try.

scarface13

Nov 22, 2013

I was really happy with my decision to go to Sunrise Toyota for my new car. Bob was very helpful and friendly. He was able to get me exactly what I wanted. I would recommend people to go to Sunrise for a new car and to talk to Bob to help them through the process. I love my new car and I am very happy with it. I want to thank Bob and the rest of the Sunrise Toyota Staff for helping me with the purchase of my new car.

gracewill

Nov 22, 2013

We had a great experience at Sunrise Toyota. Ronnie B. was great and very personable. It was a no nonsense, quick purchase. We told Ronnie what we were looking for, and he got us exactly what we needed for a great price. We dealt with Lisa in finance and she was great as well. We will definitely send our friends and family to Sunrise.

annemeyer

Nov 22, 2013

We have been to Sunrise Toyota for this now our fourth vehicle. Bob Bothmann's professionalism and friendliness has always been outstanding. One of our sons has also purchased a Siena at Sunrise. We will always return here because of the wonderful treatment we get from Bob and the whole staff.Anne and Rich Meyer

wmullaney

Nov 22, 2013

Bob Bothmann is an excellent salesman with complete product knowledge and low key approach. He listens to you and suggests the model and equipment that would be appropriate for you. He also takes as much time with you as you need to show you the various cars never rushing or pushing for a decision. I would highly recommend Bob to a friend.Bill Mullaney

khvicha

Nov 22, 2013

Steve was such a wonderful salesman. What a great experience, I would recommend Steve to anyone who is interested in buying a car from an honest and reliable man. Go to Sunrise Toyota and ask for Steve!

carrieann223

Nov 22, 2013

Stephen was such a wonderful salesman. He was so knowledgeable and informative. What a great experience, I would recommend Stephen to anyone who is interested in buying a car from an honest and reliable man. Go to Sunrise Toyota and ask for Steve!

pgries

Nov 21, 2013

best car buying experience I have had. This is the 6th new car that I purchased in my life. Countless other times I walked out of a dealership out of frustration. The entire buying experience this time lasted less than 2 hours and included a test drive. All very professional and never did they try to sell me anything that I didn't need. Would recommend to everyone.

b00stedrolla

Nov 20, 2013

i bought my 2013 scion frs a couple months ago. When i went to look at the new frs I first spoke to Ryan. He was such a great help with everything. Showed me all the ups and downs the features of of the car and why its such a great car. I went to other dealers before this and no other dealer would let me test drive one. Ryan had one to test drive so i test drove the frs. Right there made up my mind on who i would be buying it from. we talked numbers and came up with prices in my comfort zone. I bought the car the next day. everything went smooth and was very impressed with everything i would so buy another car from Ryan. by far best salesmen ever to deal with. Thumbs up

bjarnich

Nov 19, 2013

dealing with steve was a great experience. i had many questions which i needed cleared up before i could make a final decision on a vehicle, whether to finance/lease, etc etc, and he was more than helpful and knowledgeable.

cello9235

Nov 18, 2013

When I called the dealer Sue was extremely helpful in guiding me through the internet sales process. She was courteous and took extra time to lead me to the exact car i was looking for. It's nice to have someone take the time to be patient and understanding. She is a true customer service rep.

chill9210

Nov 18, 2013

I recently purchased my 2013 prius from sunrise Toyota, I had ryan as my sales person, at first I was up in the air about the prius ryan had assured me this was the car for me, now a few weeks into having my new prius I couldn't be any happier with my experience from sunrise Toyota and cant thank ryan enough for pointing me in the right direction, the vehicles gas miles is awesome, I will highly recommend ryan and the team at sunrise Toyota, another plus is I get 2 years of free maintenance from Toyota, I cannot wait to return for service on my new prius.

CAP86

Nov 16, 2013

I went with my daughter when she was looking for a new car. She had gone a few times to other places but never found the right car. When she went in Dan listened and found her one that day! It was such a relief for me as a mother and a woman that she wasn't pressured into making the wrong choice and he was extremely respectful. My husbands Toyota is getting to the 200 thousand mile mark. When it comes time to get him a new one I will sure be going to see Dan T. at sunrise!

Irma G

Nov 15, 2013

I had a great online experience with Erica, she was very helpful throughout the entire process. Although I did not purchase due to extenuating circumstances, I will absolutely buy from Sunrise once I am financially ready.

hyperbarics

Nov 15, 2013

I admit I can be a very difficult customer ,as a matter of fact other dealerships didn't return my calls after we started negotiating on the phone.Sue however hung in there with me thru the entire process and I give her credit because I am not easy.

jessnsam

Nov 15, 2013

I was undecided if I wanted to purchase a new car; but after talking to Susan Thomas; I felt comfortable and at ease with my decision to get a new one. She had a lot of patients with me; and I thank her for that.

rdirks

Nov 15, 2013

Steven provided great customer service along with a terrific sence of humor that made me feel very comfortable as a prospective buyer. He was very well versed with the features of the truck and I will certainly come back to purchase from him if Toyota ends up being my final choice.

Gus22

Nov 13, 2013

Robert Lamonica and Sunrise Toyota were recommended to me by a friend who had recently purchased a car from them. Upon entering the facility I was greeted by Rob, who was very friendly, professional, and informative. Rob created a no hassle, no pressure experience and I am loving my new car today

jrifon

Nov 13, 2013

Steve is extremely fun to work with and very knowledgeable. He made us feel we could trust his information. Dealing with him online gave us the motivation to come into the dealership and although we weren't ready to make a purchase, we would definitely return when the time is right and work with Steve.

msmelaniern

Nov 12, 2013

DANNY T WAS VERY FRIENDLY AND HELPFUL.MADE OUR VISIT PLEASANT . HE WAS GREAT. I WILL HIGHLY RECCOMEND HIM TO MY FRIENDS . I WILL DEFINITELY PURCHASE A CAR FROM HIM IN THE FUTURE .

danielle0412

Nov 12, 2013

I bought a car from Rob L. He is a great salesman and very personable. I recommend him to anybody I know of that is looking to buy a car. He does the best he can with prices and doesn't pressure you into a decision.

dbrancaccio

Nov 12, 2013

Joe O and Bruce are professional, knowledgeable and courteous. Joe provide a comprehensive complete description of the cars features and took the time to set up some computer relate features of the car. I have been dealing with this dealership for 20 years and have no intention of every trying another dealership.

LIRAA

Nov 12, 2013

Very friendly dealership. I ended up buying a different car at a different dealer, so I can't really rate the whole experience, but they were courteous & polite and I would have bought there if they had had "my car".

victorg1

Nov 10, 2013

Eric and Goergia in financing made our exerience very easy. We went there to purchase one vehicle and left with two. i would definately recommend Surise Toyota to myfamily and friends.

smores

Nov 9, 2013

I recently bought my first car at Sunrise Toyota. I had previously visited a different dealership and done some research on what kind of vehicle I wanted on my own. The first dealership I visited took a pretty aggressive sales approach, which made me uncomfortable. I came to Sunrise Toyota to take a look in-person at the car I thought I wanted. Eric was friendly, patient with my first-time buyer questions, and made sure I was going to be happy with my decision. When the dealership didn't have the car I wanted in the color I wanted, they found one for me within a week. When I got my car, they made sure it was in good shape before I took it off the lot and called a while later to check up on how I was doing with it. Ultimately, I am happy with my car and I feel that I had a very pleasant first buying experience. Everyone at Sunrise Toyota was friendly, helpful, and generally pleasant to deal with, which was a breath of fresh air after the first dealership I visited was so pushy. I would definitely recommend Eric, and the dealership in general.

LoriRod

Nov 8, 2013

Ms. Thomas I recommended you to my friend Rich Heath to take a close look at a left over Prius. He had a bunch of questions that I could not answer before he would go to any dealer. He was very happy with your explanations on the different Prius models offered. Every Toyota dealer he had called before speaking with you, did nothing but try to lock him into an appointment without answering his questions ahead of an appointment. He is determined to sell his Jeep and once he has a down payment, he will call you for an appointment. Thank for making me look good with my friends. I will always recommend you. You are the reason why I bought from you. Those pushy unfriendly ABC days are not convincing educated buyers but a friendly person like you will always leave a good feeling when calling your place.If this ever hits the internet, I want people to know that I myself have walked out of every Toyota dealer in Nassau and Suffolk due to arrogant sales people who either were pushy or made up answers. But Sue Thomas made me feel like a long lost friend, if she didn't have the answer to something, Sue called me back with the right answer. My overall experience there was very pleasant and felt that they were there not just to collect my money but to make sure that I would not want to go anywhere else for my next vehicle. Thank Sue and thank your coworkers for me.

7242

Nov 8, 2013

This was our best experience at a dealership. Our salesperson Dan Tiefenwerth listed to our needs and got us exactly the car we wanted. His experience, hard work and attention to detail definitely made our sale go smoothly. Thank you Dan for your great customer service. We look forward to dealing with you again . The Bartels

bcurtin33

Nov 6, 2013

I usually hate the experience of buying a car as most salesman are pushy and make you feel confused. Joe Odilvak was the complete opposite. He was calm, intelligent and allowed us to make our decision without any pressure whatsoever. His professionalism and expertise was greatly appreciated. I would highly recommend buying any vehicle from this dealership. All employees we dealt with were kind and easy to speak with. I will be going back to purchase another one soon. Thank you Sunrise Toyota!

foodiedb

Oct 31, 2013

When I arrived at Sunrise Toyota, I was really unsure which car company I wanted to deal with. However, after dealing with the friendliness and helpfulness of Ryan and Sue, I decided to go with Toyota, and I am very happy that I did. I got a fantastic price and I love my new Highlander!

jaguar52668

Oct 29, 2013

Steve was great. He was so friendly and helpful. I will bring all my friends and family to Gonzo. I love my Toyota Camry 2013 with only 3400 miles.

tbpb

Oct 28, 2013

I have bought several Toyotas but this is my first purchase at Sunrise Toyota. This dealership was the most professional and organized I have been to. My sales person, David Kessler, was helpful, patient and most importantly not annoyingly pushy as some car sales people can be. He went out of his way to show me every little item on my new car and followed up with phone calls to assess my satisfaction. I shall return for my next purchase.Tom Baumann

CaleAime

Oct 27, 2013

This was my family's second time purchasing a brand new car. We went to a different dealership the first time and had a nightmare-ish experience. We were so happy this time around. Matt was AWESOME! He was so friendly and eager to help find the perfect car for us. He went above and beyond. In fact, everyone we encountered at this dealership was friendly and polite. We are so grateful and would absolutely recommend this dealership to others!

tdigilio

Oct 25, 2013

The entire atmosphere is positive. The salesman,David Kessler was great,and everyone I had to speak with for my new car purchase was friendly and professional.

ghostangel

Oct 24, 2013

I called in to Sales regarding the 2007 Toyota Rav4 I saw on the website. Really low miles, good price, great photos. I'm thinking to myself "too good to be true, right?" Well, I gave the web ph# a call and Sara took my call right away. She answered all my questions in a confident and educated manner. I totally appreciated her patience and I decided to come in to look at the car up front.So I meet with Eric at the used car area and he had the Rav4 out front waiting for our test drive. I've done a lot of research on that particular car myself, but he didn't act like a know-it-all at all. He took all questions and criticism and was very polite. I have had poor experiences of being pressured at other dealerships in the past, and there was none here. I got what I paid for - great car, great service.I have no problems with my car, it drives like a dream. And, I know, if I have any problems at all, I can take it back to them with confidence that they will resolve my issue.

Barbara1234

Oct 20, 2013

Kevin Giron our salesmen made our visit great! He was courteous, and extremely helpful in answering any and all questions. Was not pushy in anyway and explained all options to us. Kevin made this a very pleasant experience for us!

grampy23

Oct 20, 2013

great sales people and no pressure and gave me a great price on my trade in of a 2008 tundra. i will reccomend this dealer to all my friends and co workers

jmoreira

Oct 17, 2013

Went in there looking for a new car, and Kevin was able to show me something I really liked and at an affordable price. He was very friendly and not the least bit rude. He was able to make the whole process quick and painless. I definitely recommend this salesman.

traceyh222

Oct 11, 2013

Bruce, Claimed he was letting me try the sequoia and he would negotiate so money was not coming out of my pocket since one of the main reasons I bought a new car was for the hitch and my hitch drags on the floor and bottoms out when I leave most parking lots or drive-ways. Bruce hounded me after he said he would give me a vehicle for a week or two to see how it worked with the hitch and my children. He wanted the vehicle back right away, I was in the emergency room and he would not stop calling me meanwhile he never returns call or answers his phoneHitch is still useless, they actually never hooked the hitch up, so the lights do not work and it is so far under the car a hitch piece does not even fit, not that it would work as it bottoms out without additional insert..I bought a brand new Toyota sienna ordered it all factory, with a hitch and additional items. The dealership decided to put an after market hitch on and I have not been able to go in and out of driveways without bottoming out. I bottom out going out of parking lots and Bruce the manager claimed corporate was doing something about it, he had me come in to take pictures as the 2013 is about two inches higher plus the factory hitch is two itches higher so with that clearance I would be able to drive every where. I can not even use the hitch as I would not be able to drive in and out of anywhere with an additional piece on the vehicle. Bruce stated corporate was handling it. I called corporate and they said he did not talk to them or put any request in to help me. Than he was rude to me and yelled at me for his inefficiency. On numerous occasions he also stated I could borrow a vehicle with a hitch to put my trailer on, and when I would go nothing was available as per him or he would not be at the dealership. March 12, 2013. Bruce called me to come in to measure the specs of my cars hitch. He said corporate requested it. So I had to drive 20 minutes to go there and have the height measured confirming the 2013 has a higher bumper. The factory hitch would also be higher, so he claimed they were going to do something. And once again nothing.Mine 13.75Wheel 29.5NewWheel 3114.5

miket1288

Oct 11, 2013

I recently purchased a used Toyota Corolla and am highly satisfied i feel i got a great deal and the salesperson Kevin Giron was a great help I definitely recommend this dealership I was treated very good and got help as soon as I walked in.

padshore

Oct 6, 2013

This is the second car that we have purchased from Sunrise Toyota. I brought mu Highlander there for ALL services and have had nothing but excellent experiences. Sergio was the person who helped us in purchasing the latest - a Rav-4. He was knowledgeable, helpful and polite. He even helped me a couple of times after we had been given the car.

AEPeltz

Oct 3, 2013

Let me start out by saying that your dealership hit the jackpot with Saranne Potter. She is not only professional, courteous, and extremely conscientious but she always gets back to me immediately to answer my questions. Whenever I called she made me feel that I was in Disneyland because of her uplifting personality which gave you a sense of, "You're my only customer and I will try to do whatever it takes to make you want to buy from our dealership." At the end of our conversations she would always ask, "Is there anything else I can do for you?", and made me feel that she truly meant it. Another jackpot winner employee is Robert Lamonica. When I first met him three and half years ago, I felt that I was definitely dealing with a professional. Here is someone that during our negotiations, it wasn't bantering back and forth. He made my wife and I feel as if we were discussing our options pleasantly and without pressure as far as price, etc. He also made us feel comfortable as he was doing his best to help us. Now, going forward here I am again dealing with Mr. Lamonica once again, except this time we felt even more comfortable with him and our purchase. I believe he was straight forward and honest with us every step of the way. If there was a disagreement between us, we still managed to come to a meeting of the minds in an amicable way. Here is the real kicker, even though I am paying $500 more for the car compared to another dealership, because of Saranne Potter and Robert Lamonica, we are buying this car at your dealership and will continue to do so in the future. If either of them ever leave I truly do not think you will ever be able to replace them! Sincerely,Arthur Peltz

raintree

Oct 2, 2013

I Had an exellent experience working with David Kessler at Sunrise Toyota. I went to several other dealers on Long Island and had very bad experiences. At Sunrise Toyota the sales consultant David Kessler was very proffesional and helpful. I purchased my car from Sunrise and I would strongly recommend to friends and family. The finance manager Benjamin Cella was also very proffesional and helpful. Overall it was a great experience.

Boost Lee

Oct 2, 2013

Best experience I've ever had in a dealership. August was extremely nice and personable. He truly cared for my needs. Strongly reccomend his service

halc1

Sep 29, 2013

August was very friendly and was able to get the right vehicle at the right price. The Prius we wanted was not at the dealer's but he was able to look at cars coming in and we made a deal based on that. When I told him that the vehicle had the wrong interior color he was able to make the correction so everything was perfect.

radio273

Sep 29, 2013

My wife and I have been buying Toyota vehicles from this dealership for many years. Never had a problem and always received excellent, personal attention from a very competent staff in both sales, service. Would not hesitate for a moment to recommend Sunrise Toyota and August Hochenberger and Bruce Rabin, in particular. As a matter of fact, our daughter and son in law are planning to purchase a Sienna within the next two months, as the lease for their current Rav4 is ending.Thanks for making our Toyota leases (just leased a 2013 Sequoia and a 2013 Rav4 Limited) both enjoyable and pressure free.Great people to deal with...make no mistake about it.

hsidoti

Sep 29, 2013

I was currently leasing a Mitsubishi Galant. I was in a 5 yr. lease with just under 2 yrs. to go.Mitsubishi contacted me about buying my 2010 Galant and putting me into a new car. But upon learning they no longer made the Galant I was disappointed since I have been a customer since 1996. I went there anyway to test drive the Lancer. It was a nice car but not for me. My son convinced me to visit Toyota. I didn't think I would ever get a Camry. I still had 21 months left and I was sure the price would be too high.I called ahead and spoke with Amanda. She was very nice and said call after you visit Mitsubishi and we'll be ready for you. When I arrived I was greeted by Amanda and then the Manager came over, shook my hand and assured me they will make this possible for me to get out of the current lease and into a new Camry. I was introduced to Rick Russel who has been there for 29 yrs. The manager said if anyone can do it, Rick can, and he did. I now lease a beautiful red 2013 Camry LE. I will be a customer with Toyota from now on. I love this car.The experience at Toyota was amazing. Rick set everything up for me, showed me all the features which this car has many. And he made it easy to understand.The team that cleans the car did a beautiful job. It was also filled with a full tank of gas which I never had at Mitsubishi.When I test drove the car it was covered in plastic showing the care they keep with their cars and it was obvious I was the first one to take this car for a drive. It only had 8 miles on it!

ce8181

Sep 28, 2013

this is my third vehicle with this dealership and I wont go anywher else. bob bothmann was fantastic, he worked with us to get us a rate that was comfortable with us and for a car we would love. he got both for us! I am so happy withmy new toyota rav! only downfall was that it took four hours!

jwigs144

Sep 27, 2013

When I entered dealership I was greeted at the door, Kevin Giron was my salesperson. He was very helpful. I ordered a 2014 Toyota Tundra, the store manager Bruce Rabin was so helpful to make sure i got the exact truck I wanted. I was very happy with the price of the truck, having been shopping around for the past several weeks. Bruce did a great job getting me my truck. I picked up my truck on 9/27/2013. Kevin went over every inch of the truck with me, showing me how to operate the navigation/radio/bluetooth etc. I ordered a few accessories for the truck, which were installed perfect and neat. The truck was delivered to me in immaculate condition . I am very pleased with this dealership. I would recommend it to family and friends. Thanks Bruce and Kevin

btarbox1

Sep 26, 2013

Really friendly, fast and courteous salesman. I would recommend this dealership to my friends who are looking to buy a new car. Far better than riverhead Toyota

mannymule

Sep 26, 2013

Kevin proved to be an excellent employee. He was knowledgable & easy to work with. He gave a good explanation of the 2013 Toyota Corolla I bought for a reasonable & fair price. Go to Sunrise & ask for Kevin! You'll get all the help you need!

Afrances

Sep 25, 2013

In June I upgraded from a 2002 Camry to my delight, a 2013 Avalon and this is the story of my experience with Sunrise Toyota. I had read the car and consumer positive evaluations of the two models. So, I had many comparison inquiries between the Camry and Avalon and great fortune for me my salesperson, David Kessler was informative, helpful in my research, giving me time and the information I needed in my choice of purchase for my needs. Mr. Kessler educating me in the comparison of the two models and the selection I was to eventually make as I have been faithful to the Camry line for 20 years. It was the sleek style of the Avalon that caught my eye. Then from my test drive, I found the Avalon had the comfort of a luxury car ride and all of the features I wanted in my next car within the price I could afford. I couldn't have been more perfectly matched with my salesperson Mr. David Kessler and the team who works with him. The purchase was accomplished with pleasant ease. I am very satisfied with my 2013 Avalon and enjoy driving every mile. A. G.

emadbadir1

Sep 23, 2013

Dave was a pleasant sales person with experience to make any client comfortable with the process of buying/leasing/negotiating for a new car, Dave was very knowledgeable about the car and the leasing program, Dave showed great amount of understanding to my finance and needs, I believe that Sunrise Toyota is a lucky dealership to have Dave as a part of their sales team.Linda answered all my concerns about service and was a very professional and showed a lot of attention to my questions and I left with very satisfying answers, Sunrise Toyota is a very lucky dealership to have Linda as the Service Manager (keep up the good work Linda)

BUNKY56

Sep 20, 2013

My family bought a used Nissan Altima for my daughter on September 16......We dealt with Ron who was very friendly and very professional.....we did not feel we were pushed by him ....and there was a total ease throughout the process......We felt he worked with us to get the best deal.....and although my daughter loved he car ....dealing with Ron sealed the deal and we would definitely recommend him and be back again if another car is needed!Thank you Terry F

Doolc33

Sep 19, 2013

My experience at Sunrise Toyota was outstanding! I told all of my friends how great Jasons service was. I referred him to my friend, and we will be returning to look at a car for her.

jelaurine

Sep 15, 2013

Sales person was friendly, courteous and answered all my questions. There was no "high pressure" involved in my experience. When we could not complete a deal on my first visit I received a follow up call with an offer that was acceptable to both me and the dealership. When I returned, everything went smoothly and the details were exactly as outlined in our phone conversation. My salesperson, David Kessler took care of all the paper work in a timely and professional manner. Delivery of the car went smoothly and with out any problems. I would recommend this dealership and salesperson to anyone interested in purchasing a Toyota vehicle.

Justyna21

Sep 15, 2013

It was plesaure buy car in this dealership!!! Everything was great and easy I highly recommend Rick Russell espacially for his patient, he explained us everything clear, he was also very helpful I'm really greatful for his help. If you ever want to buy Toyota definitely go to sunrise Toyota. Definitely 5 stars!!!!!!

CoriLeonette

Sep 12, 2013

I walked in there because I was at another dealership and was put through the ringer so I went as a last resort cause I needed a car so I was refreshed when I met Steve Gonzalez he was patient and full of information I had originally planed to buy a pre-owned car but he explained the advantage to leasing so I decided to lease a 2013 Camry only because of the way I was treated and it all started with my salesmen. I would absolutely recommend Sunrise Toyota.

constang

Sep 9, 2013

I went to Sunrise Toyota to look at the RAV4 inventory. I had been to other Toyota dealers but did not get the same attention as I did with Sunrise Toyota. We were met with a friendly staff from the moment we walked into the dealership. We did end up purchasing a 2010 RAV4 from Sales Associate Tarek Rizk, and he was awesome. He was eager but not pushy. The General Sales Manager Bruce Rabin and Sales Manager Nick Galeja were also great and so very professional. Delivery specialist Reynaldo was cheerful and helpful as well. Thank you Sunrise Toyota! I will definitely recommend others to this dealer.

LIRAV4owner

Sep 7, 2013

First, I have been a Sunrise Toyota customer for many years. I've bought 3 new vehicles from them, and all my service is done there, despite the fact that I live almost 25 miles away in Nassau County. I was willing to go there even though there were closer dealers because they always did good work, and I was always treated fairly. About a week ago, I dropped off my 2011 Toyota RAV4 Ltd because the radio wasn't working properly. They quickly diagnosed the problem, and told me they would order a new radio. About 3 days later I was told the radio was in. They replaced the radio and it works great. There were a couple of issues that they completely and quickly resolved. Linda, Jeff and the rest of the staff were great. I would definately recommend them.

mbrando

Sep 5, 2013

My husband and I were looking to purchase a 2013 Toyota Highlander or Toyota 4 Runner. We went through the Costco Auto Program who directed us to Sunrise Toyota who they consistenty work with to secure members are receiving member pricing and options when purchasing a vehicle. Costco put us in touch specifically with Jason Jautze, who was extremely polite, knowledgeable, no-nonsense. Jason has followed-up with us several times since we picked our car up to make sure we were comfortable with all the options. There was no haggling and we ended up with a 2013 Toyota 4 Runner which we absolutely love! Thank you Jason and Sunrise Toyota. We are extremely grateful.

DonnellWilliams

Aug 20, 2013

My wife and I went to numerous dealerships and could not get approved nor the help we needed. Tarek greeted us and did not try to sell us what we did not want. He and the finance person really worked with us and got us in the 2007 Toyota Avalon that we wanted. We love it. I RECOMMEND THIS DEALERSHIP!!! Go see tarek!

darekrav4v6

Aug 1, 2013

I've been looking for Toyota rav4 v6 for a while. I was looking for specific trim and features on the car that I was looking for. When I have something set in my mind I am very difficult to deal with. I visited many Toyota dealers in tri-state area for the past month and out of all the salesmen there was one man at SUNRISE TOYOTA. He really had so much patience with me, called me with updates. We took many test drives, he gave me so many good suggestions, he is funny and pleasent to deal with, always polite and never pushy or made me feel uncomfortable with my final purchase descision. Thank you RONNIE BORGESE made this project such an interesting experience. I highly recomend SUNRISE TOYOTA it was worth the 60 mile drive from my residence in Brooklyn. You will have a smooth and pleasant experience for your future car purchases.

Mj0324

Jul 29, 2013

We just purchased a 2009 Rav4 from Sunrise Toyota. Our sales person John Torrento and he was really easy to work with. He showed us several models of Rav4s and explained the differences in each. We selected a 2009 Rav4. The car was certified, had great mileage, and we got a good price. The overal experience was very positive and I will recommend Sunrise Toyota to friends and family. Thank you John! Joanna Lewis

lori0225

Jul 27, 2013

My car buying experience was very enjoyable. Our sales man was Steve Ciattei. He was very personable (and a fun guy) and had good knowledge of the vehicle we were interested in. He was helpful in answering all of our questions and at the final sale he was great at helping to explain and set up the electronic connections. I really like the fact that he is willing to have a customer call any time with any questions. I would definitely recommend Steve to others. I believe Steve is an asset to your business.

SarahFina

Jul 23, 2013

I bought my new Prius at Sunrise Toyota after shopping at three other dealerships. I got to work with Alan. He is new at the dealership and is from the south and is very laid back. He really knows his stuff about cars. He wasn't well versed in the paperwork but the other salesmen pitched in when he asked and seemed happy to help. There was never any pressure, just the information I needed and payments that fit my budget. I am very pleased with my new Prius and would advise anyone who wanted a fun, laid back car shopping experience to stop in and see the new guy at Sunrise.

MikeCal13

Jul 23, 2013

I had a Mercedes 350ML and a Ford Expedition and sold both and bought a 2013 4-Runner. The quality far exceeds that of both the Ford and the Mercedes. I have not had my 4-Runner in for service at all during the first year I owned it. I had the Mercedes in at least six time in the first year. I feel that the quality of the 4-Runner far exceeds both the Mercedes and the Ford. When I drive the 4-runner, I feel like I have total control of the car. There is little sway in the car when turning or drift on the road at highway speeds. In fact, I feel safer in the 4-Runner than the Jaguar X-type that I once owned. Additionally, I feel that the sales team is extremely professional and knowledgeable and is totally above board on the quality and features of the vehicle. I knew exactly what I was buying and was completely satisfied with the purchase and the price of the vehicle and pleasantly surprised at the trade in value I received. I don't think I will ever buy a car built by any other manufacturer than Toyota and if it's a Toyota I'm buying, I'm buying it from Joe. By the way, I own a Lexus, also built by Toyota, and am completely satisfied with that vehicle.

Margretxx345

Jul 23, 2013

We have been previous customers to Sunrise Toyota. We bought our last two cars from there and have had great past experiences. We dealt with Sergio and he was nothing but helpful and polite. He was very knowledgeable and made car shopping experience very enjoyable!

boney69

Jul 22, 2013

Sheerie is exceptionally knowledgeable and friendly. She made the process of car buying so much less intimidating! I won't use anyone else when leasing my next toyota!

janetvignali1

Jul 19, 2013

I was delighted to find a salesperson/s who were low key and just plain accommodating. None of the running back and forth to "discuss this with my supervisor" and all that nonsense. Because I had done some research, I told them what I was willing to pay for the car after receiving prices elsewhere and was delighted when, within minutes, the response was, "Yes. We can do that." No fast talking, high pressure sales here. I told them of the low interest rate I had found elsewhere and they immediately went to work coming in slightly lower. They did not try to mislead me into believing that I would be purchasing the vehicle with incentives that were active on other models, but not mine. The dreaded manipulations to which I have so often been subjected by car sales people seemed to never rear its ugly head. More than any other reason, that is why I chose to purchase my new RAV here.........which, by the way, I LOVE!

AAAAAAAGH

Jul 19, 2013

Asdrubal was as professional, honest, friendly and knowledgeable as a salesman could be. I have never been as satisfied with a salesman and a dealership in my 50 years or so of buying new cars. I will be back for a new Corolla in the near future.Get ready, Asdrubal! M. DePaolo

Nancianne10

Jul 17, 2013

August was friendly, courteous, and was very thorough in helping us choose the right car for our family. He went out of his way to treat us like family & answer any questions or concerns. Justin Mangano was very professional and went the extra mile as well. Thank you for a wonderful experience. We will definitely go back!

roncon63

Jul 16, 2013

We were looking for a new Toyota. We had been shopping around, and knew what we wanted.A neighbor, who has dealt with you for many years, made a recommendation. We visited the showroom, and met with Asdubral, a sales associate there. We told him what we were interested in, model, color etc. As it turned out that vehicles was not in your inventory, nor could one be located in the immediate area. He agreed to continue a search in an effort to find such a vehicle nearby. We negotiated a price etc., should one be found, and left a deposit . We were unsure it would happen, however a few weeks later, we received a call that he had located the vehicle we wanted. It was in New Jersey. He made arrangements to have the vehicle brought to Oakdale. My wife went to view the car, and it was what we wanted. A few days later we completed the transaction.Asdubral was a complete professional , knew his products, and always was courteous and helpful in helping us make our decision. He is a credit to your Company, and I would highly recommend him to anyone seeking such a referral.........

Maria1950

Jul 15, 2013

Purchasing my 2012 Camry from Sunrise Toyota was a dream. The sales associate Kevin Giron was friendly, knowledgable and very pleasant. He made my shopping experience a breeze and took the stress right out of purchasing a new vehicle. He answered all my questions and really took the time out to help me find the right car for me. I would and will recommend him to any one looking to purchase a car from Sunrise Toyota!

dylan66

Jul 15, 2013

Asdrubal Pichardo was a fantastic salesman to deal with. He made us feel comfortable, he wasn't pushy and he was well educated about what he is selling. The dealership itself is fantastic. It is clean and run by professionals. We would definitely buy another Toyota from them in the future.

portc8

Jul 15, 2013

Kevin was an amazing help was very helpful and patient with me. He gave me a great price on my Corolla. I would definitely reccomend Kevin tomy family and friends! Such a Great Salesman! Thanks Kevin

gchichester

Jul 15, 2013

The visit was pleasant. My dealer and the finance department worked with me as much as possible so I got the car I wanted at a price I am able to afford, God willing.

BrianJarnich

Jul 15, 2013

steve was a fantastic salesman. very personable and friendly, extremely helpful and knowledgeable. any and all questions my family and i had were answered without skipping a beat. highly recommended to family and friends to go to this dealership to this salesman!

abe319

Jul 6, 2013

I purchased my 2013 Camry from Sunrise Toyota, and had a great experience. From the beginning Asdrubal Pichardo was very helpful at assisting me in choosing the car that had the features I needed within my budget. Through out the entire process Asdrubal was very attentive and showed that he cared for my concerns. At times I felt like he treated me as if I were one of his family members, thats how he made me feel. Because I commute to work I average purchasing a new vehicle every 3 years, believe me I've been to numerous dealerships, Asdrubal made sure I had an excellent buying experience. My son will be attending College in the fall 2013, and I will be purchasing his first car from Sunrise Toyota and Asdrubal Pichardo. It was a pleasure to do business with Asdrubal. He was very patient, accommodating, and willing to work with me to make a deal. I did not feel pressured or taken advantage of when buying the a car. I was happy to work with Asdrubal who was not pushy and seemed very trustworthy. If you are looking for a new or used Toyota, Asdrubal Pichardo at Sunrise Toyota will go out of his way to make sure his customers are satisfied. I highly recommend this dealership !

lindaespino

Jun 25, 2013

As a customer, I definitely recommend Sunrise Toyota as a dealer of top quality service. Asdrubal Pichardo together with Diego Rivas gave me the opportunity of having my brand new Toyota Camry 2013 with no exceptions. Thank you both for your services. Will tell my friends about you!

Ashleylabieniec

Jun 15, 2013

After visiting numerous dealerships on Long Island and having bad experiences at each one, I went to Sunrise Toyota. I am so glad I did. Our salesperson, Joe C, was extremely polite, professional and friendly. He found out exactly what we were looking for and once he found out they didn't have that exact vehicle in stock, he took down my number and said he would look for a vehicle that would suit my needs. He called me back a couple days later with the perfect car for me. He went out of his way to make my experience easy and enjoyable. He even accommodated me by holding the car there with a deposit for about a week. In addition, I got a very fair price. I would gladly do business here again, because they actually care about their customers & the customer's needs, not just making a sale.

tjoconnell1

Jun 10, 2013

Kevin went the extra mile to meet our price needs and got us the Sequoia that we wanted. He took extra time to explain all the features of the truck and made my wife feel at ease when she drove off the lot. Anthony the Finance manager was also great to work with he also help me get back some money on the Toyota Care that I had on my 4 Runner. I will recommend the dealership and Kevin to all my friends and colleagues. Overall this was an awesome experience and the next time I am in the market for a new car I will go back to Kevin and Sunrise Toyota!!!

Ksmittie87

May 30, 2013

Was recommended to come here & had a great experience. Great team, Asdrubal worked with us, and worked on getting us what we wanted for a good price that worked for us! Happy with the rav4 so far! Definitely would recommend!

venza108

May 29, 2013

I have been leasing and buying cars for over 20 yrs, The only dealer I would go and recomend is Sunrise Toyota. They treat me like I am one of the family. Sunrise Toyota Buyer for life.

nilsa11

May 26, 2013

The service and super honestly we encounter was refreshing. We left the dealership with a very good feeling. We will recommend to all our friends and family. GREAT JOB to Asdrubal sales because of knowledge we made a good purchase. Fabio in the services dept. Cathy in the finance office thanks for explaining our options. From Tony and NIlsa

victorl18

May 25, 2013

fue muy Buena la atencion y la ayuda que me ofrecio respondio todas mis dudas y me ayudo a soluccionar el traspaso de mi seguro, me ayudo mucho que hablara espanol por que asi fue mas facil y practico para mi...excelente trabajo el del vendedor :)

bcoffey22

May 20, 2013

This is the 3rd vehicle I have purchased from Sunrise Toyota and I can not say enough good things about my experience. The Salesman Jason was very professional and personable. The sales managers Jim and Dennis were great. They explained my options clearly with no high pressure tactics. I returned a Rav 4 lease and wanted to get into a bigger vehicle so we went with the Highlander. My wife and kids love it! The 3rd seat will come in handy when the whole family is together. From start to finish the sales process was great. I'm in finance myself and was impressed with how quick and smooth the process was. I would be happy to recommend any family or friends to Sunrise Toyota. Thanks again for the great service! Brian Coffey

pmanngard

May 19, 2013

I had the great pleasure of working with Steve Ceittei when I leased my new Prius a few weeks ago. I never met a car salesman who went so far above and beyond what should be required of them to do for a customer. He has helped me with setting up my new vechicle as far as bluetooth, Sirius radio and anything else that I needed help with. If car dealerships had more salesmen like Steve, I think they would sell a lot more cars and have really happy customers. He told me to call him whenever I have a problem, and I WILL!!!Paula Manngard

stebunny

May 18, 2013

My husband and I have purchased a total of 3 vehicles from Sunrise Toyota. Most recently, Stephen Ciattei helped me with a 2013 Prius Plug- In. His knowledge and friendly, caring attitude helped guide me in my decision. Cathy Tufariello completed my positive experience. Not only was she very knowledgable and patient but she was very personable too. These two employees definitely left a positive imprint on my memory. I will definitely continue to recommend and return to Sunrise Toyota. Thank you for your great work!

zhengguang

May 16, 2013

great sales person answer all my question and because of him i buy the car from this dealership i would recommend my friend to him.

lorettab

May 13, 2013

overall experience was great as usual we purchased several cars from them in the past this is why we chose them again when in the market for a new car

JBeneforti

Apr 30, 2013

Sunrise Toyota is by far the best Toyota Dealer on Long Island. Their staff is highly knowledgeable, friendly, accommodating, and by far professional. They are far better than Atlantic Toyota who are only sharks wanted to exhaust you and rob you of your hard earned money. Sunrise Toyota actually listens to you and makes you feel comfortable and most of all have tremendous respect for the customer. The staff is fantastic, I would recommend them to anyone on Long Island who wants a Toyota, they are the best!! No Bull

Jpmayorga

Apr 29, 2013

Fue un placer trabajar con Asdrubal! Nunca perdio la paciencia con nuestras preguntas ni peticiones y tampoco perdio su sonrisa! Asdrubal es un buen vendedor y trabajo por lo que queriamos. Sin duda lo recomendaremos en el futuro! Gracias Asdrubal por todo lo que hicistes por nosotros, que Dios te bendiga! :)

GaryRosenthal

Apr 28, 2013

We have now purchased 5 vehicles from Sunrise Toyota. We travel many miles from East Northport and bypass many other Toyota dealers to go to Sunrise because Bruce Rabin is outstanding. Rob Lamonica and Cathy Tufariello are great and a pleasure to work wiith and very attentive. I would strongly recommend to anyone to visit Sunrise Toyota due to the amount of inventory, the competitive nature of their pricing approach and the way they treat customers. Linda and the Service Department are a pleasure to work with and are very helpful. Bruce is a great listener. At Sunrise they are not confrontational and pushy - they work with you as a customer so you feel good about the car buying experience. This customer responsive attitude starts with Bruce and permeates throughout the organization.

blueyez7

Apr 27, 2013

Russ was very professional and courteous. He sat with me and was able to find the best financing possible that would work for me. He was very down to earth and easy to talk to. He just seems like a real nice guy. Toyota should be proud to have someone like him working for them. I was greeting by a great smile from Mike. He was very helpful on finding the right car i wanted. He thoroughly explained all the options that were available in the Toyota rav 4. When i picked up my car he went over the whole vehicle to make sure i understood everything. He is very friendly and very helpful.

Tbousjb

Apr 25, 2013

Ryan made a difficult choice easy. I got an excellent car at a great price. Everyone at Surise Toyota worked hard to make the purchase go as smoothly as possible.

greilly3

Apr 23, 2013

We came to this dealership because it was recommended for the Costco program. We had an appointment scheduled for 2pm for a particular employee but when we arrived we were told he left for the day. We were ready to walk out and then saw Jason. He was fabulous and because of him we stayed and ended up purchasing a 2013 Rav4.We gave Jason the highest rating of 5.

chrisbrancato10

Apr 20, 2013

He was very patient and knowledgable with answering my questions. I couldn't be happier with the service but most importantly I couldn't be happier with my Camry. I love it and have already recommended many friends and family to buy one from your dealership.

kab668

Apr 20, 2013

From the first step through the last step it was like buying a shirt! Everyone couldn't be more helpful or efficient. I would definitely recommend this dealership to my friends and family.

jjheat

Apr 16, 2013

Kevin and Russ were amazing with us, very patient and took the time to explain every detail of our new car (once we decided we were actually buying a new car lol) and our financing. From the moment Kevin met us on the lot , til the next day when we actually picked up our new car the experience was warm,friendly and very professional even though we were very pressed for time no one "lost their cool" and got us on the road very happily!! We had been avid Chevy fans and owned many but we are so happy with the professionalism and service at Sunrise Toyota that you have made us converts....and our daughter and son in law are coming in to buy a Camry from Kevin soon!! Thanks so much!! John and Judy Newhoff

ashleigh1985

Apr 11, 2013

All employees were very friendly and courteous to us at all times. Asdrubal was very knowledgeable about the car we were interested in. I would recommend this dealership.

priusplugin2012

Apr 8, 2013

I was told by the manager and finance individual I spoke with when buying the car that I would get a loaner when service was required. When I called to make an appointment for the first servicing I was told the dealership ussually does not provide a loaner for the initial servicing because it takes only 90 minutes. After lots of conversation with the service department I was given an appointment and told I would get a loaner. That appointmant was scheduled for tomorrow, so I thought I would call today and confirm tomorrow's appointment and the avaialability of the loaner. Good thing I did as the service department acted as if they had never agreed to provide the loaner. I contacted my sales consuktant, Sheerie Moustakas, and she not only got me a loaner, but drove it to my place of business to save me the trip. Sheerie was awesome and I certainly appreciate her going the extra mile for me!

stavroskokko

Apr 1, 2013

Great dealership and employees. They helped me get a great deal on a new lease. I recommend this Toyota dealership to everyone who is looking to buy or lease!

tundra3

Mar 30, 2013

I was shocked how easy it was to buy this truck. Rob Lamonica was a straight shooter. Cathy Tufariello was very professionaland efficient. Fabian showed me everything about my new truck. I have purchased many new vehicles in my life.It has always been a war, not this time. I was at two dealerships before this one. If it's one thing I can't stand is when someone lies to me and car dealerships are at the top of the list in this regard. I don't know why any smart businessperson would constantly lie to their potential clients. Well, I am very happy that this dealership operates the way it does.

slaino1

Mar 23, 2013

well I have to say I finally got my 2010 Prius back after 2 weeks without being with a car.Linda the service manager has really impressed me with her knowledge and understanding about my situation. Toyota has gone above and beyond to meet my needs as well as reimbursement of my rental car. I was very upset and determined to never return to Sunrise Toyota- but Linda has truly changed my opinion. Thank you

chipette

Mar 13, 2013

Kevin was awesome. He made the entire process pain free and stress free. I never once felt pressured or obligated to buy; I was just informed completely and felt like I was able to make an informed and confident decision. I especially appreciate the time that Kevin took with me to explain everything; especially for the audio and navigation system. I left know exactly how to work the vehicle. (I also had an opportunity to work with Anthony, whom Kevin was training at the time. He was also pleasant and friendly. He and Kevin together were an absolute delight and a considerable factor in my decision to purchase a vehicle from this dealership)Cathy was also great. She too took plenty of time to go over everything and discuss the options I had. I especially appreciate the recommendation for the custom detailing. The suggestion led to touches to the vehicle that I wouldn't have know about otherwise and truly made my vehicle perfect and even better than I could have otherwise imagined. My only complaint would be the delivery process. I was told I could pick the vehicle up at 6pm, and showed up at that time. The vehicle wasn't ready and I didn't get the keys until after 7:30. While I appreciate the time that was taken in getting the vehicle ready, I would have been less upset had I been called in advance to be informed and asked to come in later. Instead, I spend an hour and a half waiting when I could have just as easily gone in at a later time.

Kerotrigger

Mar 13, 2013

The entire staff at this location were exceptionally friendly as soon as we walked in. They were quickly able to locate a car that was exactly what I was looking for, and the entire test drive experience was more like a drive with friends than anything else. Even when we were purchasing the car and had an issue with our insurance company they were extremely polite and understanding, this was the only snag that we had the entire transaction. Overall it was a great experience and I'm definitely suggesting them to anyone else I know in need of a new vehicle.

bettyboo1749

Mar 13, 2013

Eric was very friendly and knowledgeable. I was a little confusion and decisive. Although Eric explained and gave me great sugguestions he never tried to pressure me into the deal. He was also patient with me. I would recommend him to anyone. I believe I could have gotten a better deal but all in all my expierence was good.

Nugget2013

Mar 6, 2013

I purchased my Camry at Sunrise and always have had wonderful service. My Camry unfortunately had a little front end collision and my shield was dragging. I pulled up to the service lane to be greeted by a young man whom introduced me to the service manger Linda. She immediately sat me down with Steve and reassured me they would do what they can to reattach this shield. After about 30 minutes I was on my way back to work. Thanks to Steve and Linda I was back on the road, worry free. This is what you call service. Keep up the great work and keep making customers happy. Thank you again!

carleisenberg

Mar 6, 2013

I have lost all confidence and faith in Sunrise Toyata Service Department as I feel they rip you off on repairs and the price of the repairs. Every time I go in for something basic I end up with something far more expensive. I recently went in for an oil change and radiator flush and ended up with a new water pump as they said it was leaking. Meantime I never lost any antifreeze and had no leaks on my garage floor. $400.00 plus on that one.Then I went in for a recall fix of the steering column and NYS inspection. They wanted to sell me new tires that were at 4/32nds and still going, and also wanted to do a flush of my battery inverter for another $250.00.I have a 2005 Prius with 152,000 miles and have been afraid to have it serviced out of the dealer, but I'm done with SunriseToyota Service, they are really ripoffs. Their service manager Linda is a doll, but also a shark. I learned that the service writers work on commission. How can you not get ripped off at a place that has commission incentive to sell things you don't need at inflated prices.I decided to take the advice of a friend and went to MTA in Holbrook on Union Avenue and they did an oil change, inverter flush and trans axle oil change for under $175.00. I discussed my concern of servicing my Prius at MTA with the owner Richie and he said: it's still a car and yes the Hybrid sysytem is special but they can handle it if need be, that's what professional mechanics do. I kind of figured that after being on the makret for 10 years an ASE certfied mechanic can handle it so I took the shot and so far really pleased as they did rioght by me. Bye Bye Sunrise

CarrieSchelmety

Mar 5, 2013

Steve C. made my purchase so pleasant. It was the most relaxed atmosphere, he was so friendly and informative. He even sat and waited with me while I was sitting in the waiting room for Russ in Financing. (Who was also a wonderful employee :) Also, Steve happily took care of contacting my insurance company, and quickly emailing me my new insurance ID cards. Overall, it was an amazing experience. Go to SUNRISE TOYOTA, and ask for STEVE C.!

jbtwins

Mar 2, 2013

Bought a 2013 Prius c3. Great price! Everyone was friendly and professional. It was a very easy and satisfying buying experience and Ryan answered all our questions and the ones he did not know he promptly got them for us. Thank You!!!

rob515000

Feb 27, 2013

i purchased my 2013 tundra rock warrior from kevin. the truck was everything i wanted, and kevin got me into my dream truck. they worked with me on the price i wanted and my trade in. i would definatly reccomend to see kevin at sunrise toyota to anybody that wants to deal with honest people and get the best deal. i am only sorry that i did not go to sunrise toyota first and not last. i went to 2 other toyota dealers before i got what i wanted. everyting is great and will do buisness with sunrise toyota in the future. 5 stars kevin..... thanks

colmb

Feb 25, 2013

Purchased a 2012 Prius Three with Kevin Giron as my salesman. Kevin was a pleasure to deal with and would recommend that everyone ask for him. There were no games or pressure tactics which as everyone knows can be a problem or at the very least annoying. Went in with reasonable offer and after some neg. came to a fair price for both sides. Kevin was very helpful in all aspects of my purchase and answered all my questions fully.

WJBaron

Feb 2, 2013

This is my 3rd transaction with Sunrise Toyota and second with Greg Wire. I to date I have been very satisfied with the level of service at the dealership and with Greg. I usually find car dealerships not to be welcoming or comfortable places to visit. I appreciated that I was not pressured into anything and we were able to discuss the option that best worked for my situation. Greg was very helpful taking a few phone calls and getting back to me about any questions I had during the deal. And the deal we worked out was far superior than a local Honda dealer I visited. I hope to continue working with Sunrise in the future and thank Greg for his professionalism.

bobhillman

Feb 1, 2013

Kevin is a nice sales person.He was able to find the BEST car for us at a great price. No high pressure sales pitch

pcorrao

Jan 31, 2013

I was in need of a new family vehicle even though my other Highlander (2001 - 148,000) was still running great. Kevin was the main salesman for my new 2013 Highlander. Kevin was absolutely great. He was honest, extremely knowledgeable and affable. I explained to him that I had bought my 2001 Highlander and my 2006 Corolla at Sunrise Toyota and wanted the best price. He gave me a very fair price for the vehicle. I also had the pleasure to negotiate with Brad - the sales manager - another great guy. He double checked all the numbers to ensure that I received the best price available. When I picked up the vehicle Kevin had it all ready for us and explained every detail. He even paired both our iphones to the vehicle. He did this with a smile even though the temperature that night was 18 degrees. Brad and Kevin are definite assets to your company! I will definitely return in a few years for another vehicle. Thank you for the great service guys!!

waynevogel

Jan 29, 2013

Kevin Giron was great to work with, very friendly and knowledgeable. We leased one car and bought one, and Kevin made sure we took adantage of all of Toyota's specials and incentives. Kevin gave us a great tour of the car's features and explained them clearly. I would recommend Sunrise Toyota and Kevin Giron.

Steelios

Jan 17, 2013

I would highly recommend this dealership. Tammy was so helpful and made the process of purchasing my vehicle very easy. I look forward to do buisness with them again in then future.

mmention1

Jan 11, 2013

Tammy and Brad worked so diligently for me and did not stop until I got the right car. They are superb at meeting my need. Thx

dvegajr

Dec 18, 2012

Asdrubal made the buying process very easy and was very helpful in picking out a vehicle. He had me drive 3 different vehicles so that I was certain that it was what I wanted. I purchased the vehicle on a Tuesday night with a after 6pm pickup the next day. I called Asdrubal at 9am the next morning and told him that I had changed my mind and wanted to pickup the vehicle in an hour. I got there signed off on paperwork and the vehicle was ready.

rajeshg.mini

Dec 14, 2012

Better not to go to this dealership if you are looking for new car. Salesman Mike Casteluchie and Manager are rude. Eric Roettinger internet sales person assured me they can beat any offer . They were not able to beat the offer that was like 10 miles from their dealership. When the proof was given they did not even bother about it, It is waste of time.I will not recommend to a friend,nor even step into the shop.

Mommay58

Nov 28, 2012

Superstorm Sandy destroyed two cars and we had been. To a bunch of dealers looking for affordable used car. Sunrise Toyota was the only dealer to think outside the box and made. A new car deal we could not pass up. Storm rebates and other rebate gave us new cars instead of used. Thank you Tammy Harris....you made buying cars a pleasure during a very stressful time.

simonefoundos

Oct 12, 2012

This is my 4th leased car, and 2nd Toyota vehicle. I was recommended to Sunrise Toyota after a friend of mine had a horrible experience with a totaled Toyota and not having the necessary funding to cover GAP insurance, as well as put money down on a new lease. After her accident, she was referred to Sunrise Toyota, by Toyota Financial directly. Not only did they create an easy transition into a new lease for her, but truly treated her like family.Since my Camry was up for lease from another Toyota dealership, I decided to take my business down to Sunrise Toyota because of the way they treated my friend. I could not have made a better choice~!I was assisted by the dealer manager, Bruce Rabin, and was treated with kit gloves. He is a very kind, genuine man and as a single woman leasing a car on my own, gave me the courtesy and respect other dealerships never had. I was handed over to August Hochenberger who is a wonderful person. He guided me through the paperwork and always had a pleasant smile on his face. Diego Rivas in Finance was also so kind and professional. Everyone that I dealt with at Sunrise Toyota, from the girls answering the phones, to the fromt desk, all the way to the back service guys, made my experience just pleasurable. They all made you feel as if your business was the most important transaction to them. What other dealerships treat you like that??!?!?!I could not see ever bringing my business to any other Toyota dealership. Even if you're still unsure, just go down and talk with these guys. You will be impressed by the overall professionalism and respect for your business.

Portc31

Sep 29, 2012

Kevin was the best salesman I've dealt with by far he was so patient with me and understanding of what I wanted! Very friendly and willing to take his time with me unlike other salesmen who try to just rush the sale. That's why I decided to but my car from him. I'll be sure to let my friends and family about Kevin and sunrise Toyota.

taco4h

Sep 29, 2012

Have purchased 12 cars from this dealership and Rick Russell Hes honest and straight foward cares about the customer I wouldn't deal with anyone else.

beeranr

Sep 17, 2012

I Bought my custom ordered 2006 Limited Avalon from Sunrise Toyota back in the end of 2005. I have had my car servuced there ever since. Once the Dealer was sold they took away my Platinum Lifetime benefits (free oil changes for life, 15% off any service, parts, or accessories, pluch more) Ok so I sucked it up to new ownership. Then I brought my car in for routine service. When I got the car back, my "good Luck" money that was put in it when the car was new was all gone. They scraped up one rim and left rags in the engine compartment. After a fight they replaced the rim but would not budge on my money being taken out. Now time has passed...I recently (9/10/12) brought my car in for an oil change and to have the Factory Remote Start looked at(VIP RES). They are under new ownership and even worse. They changed the oil, and then when I got there they told me that the remote start ECU was shot and they don't know how to fix it!! They offered to add another aftermarket one to they car. My car is under warranty so I said NO!. When I got in my car the power windows did not work, moon roof did not work, rear deck was taken off and hanging, seat memory lost, and the radio presets were lost. Now pissed, I went back in there to tell them and they said it was not their responsibility to reprogram the car. WHAT!! I never had this happen before. So I asked about the rear deck - they said they don't know what I was talking about. when I showed them they tech finally admitted he was looking at the rear sunshade and could not get the cover back on properly. I had to initialize the windows and fix the panel myself.Poor service!! I am now taking my car to Smithtown Toyota - so far they fixed everything and everything was still working. They said they have to plug in the techstream into the ODBC then disconnect the battery and that will keep the memory of everything.

KDStrauch

Aug 31, 2012

I recently dropped my car off for servicing, when my car was returned to me items were missing from the center console. It's not the value of what was taken that annoys me, it is the unprofessionalism that something like this would happen at a "reputable" dealer. I take responsibility for leaving valuables in the center console but I believe this still should not happen. I will not be returning here under any circumstances.

ristacough24

May 24, 2012

My experience with this dealership was FANTASTIC!! My sales man Tom Sweeney was very knowledgeable and friendly. He never pressured us into the deal, he made us feel confident that we were making a smart purchase that we would be able to afford. I would recommend him to anyone! The back office team was a pleasure to deal with as well. From the finance guy to the guys that showed us around all the options of our new car we felt nothing short of appreciated!

jennbrenn

May 18, 2012

I visited the dealership on recommendation from a friend. I had been driving 2 caravans for about 15 years. I wanted better fuel efficiency but was very nervous about downsizing. I had also never leased before. Tom Sweeney was very patient and eased my concerns. Hes very good at what he does, knowledgable and seemed to know what I wanted & needed before I did! I had never even seen the new Camry and he told me take it for a drive, I came back & knew I wanted it and bought the 1 one he picked out for me. He went above and beyond in taking care of me, my trade, saving me $100 a month and getting me what I wanted. It was a perfect experience beginning to end..quick & easy! Everyone there was like friends and family, very sweet & welcoming. Ive already recommended several people

Rowland.paulg

May 7, 2012

Jason was great. He listened to what I wanted and worked hard to get me the best deal possible. He made a normally torturous experience absolutely painless and made a life long customer.

eok234

May 2, 2012

I was extremely happy with the customer service I received from the moment I arrived on the lot until the moment I drove my new toyota away. Everybody at the dealership is very friendly and appreciative of your business, from the ladies at the reception to the employees in the finance and delivery departments. I worked with Melvin Robinson who was really quite a friendly and appreciative guy who we found very helpful. He not only treated us like valued customers, but we genuinely felt appreciated for our business and loyalty.After visiting a lot of other dealerships, I can honestly say that this dealership is on a whole other level. We delt with Cathy in finance who was wonderfully friendly. She took care of all of the dmv and finance paperwork for us, making the process very easy. I would definately reccomend this dealership to a friend, we had a great experience. Melvin and Cathy were both wonderful!

ToriAndBob

Apr 28, 2012

This was our 3rd time renewing our lease with this dealer. They were very conscientious and appreciative of our loyalty. We were able to get what we needed at a price we could afford.

jtriail

Apr 27, 2012

I have bought nine Toyota's in the past ten years I love the quality of vehicle they put out and my experience with Melvin from Sunrise toyota has been outstanding. At Sunrise toyota they have a great staff from top to bottom ready to help you whether it is for service, sales or just a question. They listen to your needs and what it is your looking for without the big pressure you get from other dealerships. I must say Melvin is the man he always makes the time for you and makes you feel like you are the only one in the dealership. I just wanted to take this moment to thank all the people at Sunrise toyota for there professionalism and the new 2012 camry I was able to drive away with. Your truly James Triail

jalessi

Apr 23, 2012

Great experience. I would recommend the dealership to anyone looking for a Toyota. It was a pleasure dealing with Sean, he was very helpful in the purchase decision.

masopusts

Apr 23, 2012

I recently leased a Tacoma from Sunrise Toyota and was very happy with my experience. Melvin Robinson was my sales person and he was both friendly and knowledgeable. I had previously visited several other Toyota dealers and Sunrise was the only one that had both the Tacoma and Tundra in the showroom. Melvin took me for a test ride and made the price negotiation enjoyable. I dealt with Jeff Bratisax in the Business Office and he was also very helpful and courteous. I am hoping that their Service staff is just as good as the sales department.

FujiSan

Apr 23, 2012

Melvin Robinson assisted me on my Lease of a a 2012 FJ Cruiser. Melvin was very knowledgeable and friendly, he made shopping for a new car fun and relaxing. This was my first time buying a truck from Sunrise Toyota and I am positive I will continue to do so in the future.

TMazz

Apr 20, 2012

From the moment I walked in the door, to the time I drove away in my new Corolla my entire experience with Sunrise Toyota was Great! My salesman Tom Sweeney was very professional, knowledgeable, polite and friendly. He made me feel at ease. I never felt pressured. He answered any and all of the questions that I had as did Russ,Cathy and Mike. I only have Good things to say about Sunrise Toyota and the people who helped me. I love my new Toyota and I will be recommending Tom Sweeney and Sunrise Totoya to all that I know.

JDIRIENZO

Apr 20, 2012

My husband and I were in the market for a new SUV. We were interested in the Toyota Highlander and the Honda Pilot. We had met with Tom Sweeney at your dealership. From the moment we met him, We liked him immediately. Tom is the most down to earth sales person we have ever met. The gentlemen could not do more for us. He took so much time showing us the vehicle and working with us. We came back several times to test ride the Highlander. The price he gave us for the lease was very good. Unfortunately, I liked the Pilot a little better because of the cargo size difference and the 3rd row seats. Making a decision to purchase the Pilot, I immediately felt terrible because of the salesmen Tom is. I almost wanted to purchase the Highlander just because of Mr. Sweeney. In the future, I would definitely return to Sunrise Toyota because of Mr. Sweeney. I will surely forward his name on to all my friends and family who are in the market for a new vehicle.

vjmulligan

Apr 18, 2012

I received very friendly service from the moment I walked in the door. Sean was very knowledgable of the vehicles. He and Russ went above and beyond to get me approved with the payments I can work with.

metall5468

Apr 15, 2012

Worked with Melvin Robinson on both my Tacoma Purchase and my new 2012 Tundra Purchase. Melvin was very knowledgeable and friendly. He really made shopping for a truck fun. I priced out multiple trucks from multiple dealers and Melvin worked out the best deal out there. Do your homework, shop around and make Sunrise Toyota your last Stop and see Melvin. He will take care of you and make shopping for a vehicle hassle free. On the finance end I worked with Jeff Bratisax. He made the finance part of the deal a breeze. He thoroughly explained all the paperwork and made sure I was happy with everything before I signed anything. He also had everything ready to roll when I got to his office. This is my third time buying a truck from Sunrise Toyota and I am positive I will continue to do so in the future.

dabutcher105

Apr 15, 2012

Very friendly seemed to want to get you in a car at a fair price. would reccomend to friends. finance dept extremely professinal. Salesman great.

rlamere

Apr 12, 2012

Having purchased new Toyotas since 1986 I think I had a reasonable expectation of a car buying experience havinge "made the rounds" on Long Island.....boy, was I wrong. Sunrise Toyota has totally reset my thinking about dealerships and the whole car buying experience. From the ladies in reception to the salesman (Auggie) to the service tech who helped me navigate the coffee machine, to Russ who handled the paperwork and right up to the experience of new car delivery, (don't recall the gentleman who helped me empty my old car stuff into the new car but he was very helpful) the whole experience was a 10 ! I can say without hesitation that I Sunrise Toyota has made a repeat customer out of me. As a Sales professional, I can appreciate what a first good impression means to putting a deal together. Between the professionalism I saw in the staff, the inventory in the yard, the cleanliness of the facility and the way I was treated overall, I will most definitely pass on my experience to my friends and family.Oh yes, the stuffed rooster was a nice touch as well.Keep up the good work....will see you again.Rick LaMerePort Jefferson, NY

mbcakes

Apr 12, 2012

Best dealership experience I've ever had! No pressure, up front with the numbers so didn't feel like your typical dealership. Got a Scion XB 2012 for my business and they let me test drive several times to make sure this was the best vehicle for my needs. They've won my loyalty on several fronts. Rob LaMonica knew I was on a tight schedule and made the whole process quick, took care of paperwork ahead of time so I could come in, finalize and drive away:)

gts0412

Apr 12, 2012

I purchased a 2012 Toyota Camry with Sunrise Toyota. I had an excellent experience with them. I chose them because they were involved in the Consumer Reports Build and Buy program. Well, through the program they offered a good price and held themselves to that price.Rob La Monica was a great salesman. He explained everything clearly, and showed all the Camrys important features during the test drive. Geoffrey Rodriguez was clear and patient with discussing and explaining the final paperwork. I would definitely recommend them to my family and friends.

ejmerriam

Apr 11, 2012

From the initial phone call with Brad to the final pickup with John and Cathy, Sunrise Toyota provided the best possible car buying experience. The employees were accessible and kept me abreast of any changes. They were helpful, informed, flexible,accommodating friendly, and worked as a team. The car we purchased was made to spec and financed with an auto buying program. The price was extraordinarily fair and laid out in advance. I would recommend Sunrise; it was worth the drive from upper Westchester County!

nickpic

Apr 10, 2012

Our lease was to end in four months, so we took advantage of toyotas early lease termination program, which eliminated our remaining payments. Our sales consultant was Asdrubal Pichardo, who right from the start made us feel very comfortable and at home, as he explained the details of how the program worked. After exploring our options, we decided on leasing another toyota camry, but we upgraded from the 2010 LE to the 2012 SE model.Asdrubal helped us narrow down our choices between two colors and other options. He pointed out the advantages the camry's new aerodynamic design and advanced safety features. He actually went out of his way to show us cars of two colors we had in mind by driving them from the lot and parking them side by side so we could compare. (not just showing us pictures). He actually took his time and wound up staying a half hour after closing time, until we were comfortable with our decision. Asdrubal is most certainly one of the most loyal and knowledgeable sales consultants that we have ever dealt with.

vhaynes88

Apr 10, 2012

Melvin was very helpful with assisting with the sales process from start to finish. It was a very busy Saturday and regardless, he gave us excellent service and we never felt as if we were being rushed so he could get to the next customer. With that being said, it must have been a stressful day but he keep a cool level headed attitude, and was happy to answer any questions we had about the car. Will definitely recommend him to anybody I meet who is looking to purchase a new car.

patrick.reade

Apr 10, 2012

jason jautze went out of his way to make this sale as pleasureable as possible.i know a sale is how they get paid but i didnt feel like i was being pressured to buy any vehiclejason was very professional and friendly and went out of his way to make this sale painless i will definatley returning to purchase another vehicle from sunrise he is a very very strong asset to your establishment.

kosally2003

Apr 9, 2012

This is our second time buying a vehicle from Sean Dietz. He makes buying a car stress-free and enjoyable. The "paperwork" went by very quickly and it wasn't a whole entire day spent at the dealership.I would highly recommend purchasing a car from Sunrise Toyota, and most certainly tell them to deal with Sean Dietz.

jgugs34

Apr 8, 2012

We seeked out rob to help us because he had helped us before and he was honest and willing to negotiate. He understood what my needs were for my new car and we were easily able to work out a deal, he is the man

Bill J.

Apr 5, 2012

Had a great experience with this dealership. The salesperson was very responsive and quick to answer any questions and RETURN phone calls. Overall after buying new cars for 2 people for the past 25 years, this was a very painless experience and very smooth.

gtrbo1

Apr 5, 2012

This was my third deal with Sean and Bruce and I would recomend these guys to anyone. I have since refered 6 of my friends to Sunrise toyota and all have bought vehicles and couldnt be happier. Sean stayed on top of everything and Bruce made it all work smoothly. I cant imagine purchasing from another place.

knight46

Apr 4, 2012

great people every body was very attentive and very professional from the salesman to the delivery tech. whom explained vin detail operation of vehicle he was professional very courtious. we have purchased 6 toyotas from your dealership since 1979. would recommend to family and friends and we have. one thing i believe the price on the vehicle could have been better even though rick tried his very best and not his fault he is trully a great salesman and a professional fantastic personality would purchase from him again. thank you loyal cust. since 1979.

Jaimee21

Apr 3, 2012

I had a wonderful experience with Melvin. He got me the car I wanted for the price I wanted. Need I say more. I reccomend to use him if your looking to buy a car.!

Firebase

Apr 3, 2012

Your salesman, Melvin Robinson worked very hard to get us the car we wanted. We are pleased with the service and respect that we received from him. While the car we purchased needed maintenance, Toyota took care of us by giving us a loaner car for a few days until ours was ready.I would, and have highly recommended Sunrise Toyota to friends and family.

Kell14319

Apr 3, 2012

Sean Dietz makes buying a car so easy! Just recently I leased my 3rd car with him. Every time he makes the process simpler and faster! I wouldn't think of going to anyone else. Thanks for all your help Sean! - Kelly Sommer

Carmen Rances

Apr 3, 2012

An excellent experience from beginning to end! Dennis was extremely knowledgeable and listened to our requirements. Based on this he brought up a couple of options which really helped our decision and we purchased a car on the spot! Never able to find what we wanted that quickly will definitely go back when we need our next vehicle.In addition to Dennis we were helped by Jim Montgomery who really helped reaffirm our choice and Kathy in finance who made the normally cumbersome financing process smooth and quick.Definitely appreciate the team approach employed by the folks at Sunrise Toyota and will be recommending them to everyone I know.

Darrel Olson

Apr 3, 2012

I travel from seaford Nassau county to see my salesman Louis Defillippo at Sunrise Toyota.Not my local dealer as you may know my family and I are repeat customers at this dealer. I commend Lou an his team for the way they work with honesty. Every time I purchase they fully disclose everything about my deal in black and white with no haggling an this is why I keep coming back to them.If you want to be treated like family you must ask for Lou Defillippo an New and used cars.I can say you will be blown away how genuine and caring he is to get you the right deal.Very straight forward in such a professional manor.Keep it up Sunrise you are Great

Linda Arsenicos

Apr 2, 2012

Our salesman, Dennis Montgomery did an outstanding job. He listened to our needs and made our first Toyota experience a pleasure. We are extremely happy.

33crowned

Apr 2, 2012

I was on the fence about what vehicle would suit my driving needs, but with the genuine help I got from Monty and Terri I was able to make a great decision. I am so very happy!!! My new car has the entune radio and it's so entertaining. The navigation is so advance and precise. Love it and my experience was wonderful. I would recommend this dealer to my family and friends.

Rmescall

Apr 2, 2012

Rather than putting money into more repairs for my Saturn wagon, I decided it was time to look into purchasing a newer used vehicle. Sean Dietz and his associates were extremely professional, knowledgeable, and helpful in my purchase of a 2009 Rav 4. The price was great, the trade-in amount was beyond generous, and the processing of the paperwork was lightning quick. I would definitely recommend Sean and his dealership to all my friends and family. Thanks Sean Dietz and Sunrise Toyota!

Coachks15

Apr 2, 2012

Everyone at this dealership is wonderful...everyone you come in contact with is super friendly and really there to help you! Rick is great, really helped me to get my first Toyota a few years ago and just helped me again with my new one...a real pleasure to work with, as is everyone upstairs in finance. Glad I was recommended here years ago by a friend, a real positive experience!!

carbon45

Apr 1, 2012

Excellent experience. Very honest & straightforward. No high pressure games, just facts and decent prices. They honor their word and stand behind what they tell you. You're wasting gas to visit the other dealers.

smallr

Apr 1, 2012

This is the best dealership ! The level of experience, friendliness, and integrity makes you come back year after year. If you are looking for a Toyota, and you are in the Long Island area, you must stop by. You won't be disappointed.

Pbrett

Apr 1, 2012

My salesman Tom Sweeney immediately made me feel extremely comfortable with my purchase. I was considering purchasing a Ford product but the professionalism and attention that Tom and Bruce Rabin showed me made the decision to buy my Tundra easy. I had never met either before and by the time I picked up my vehicle two days later they were like old friends to me. I have been talking about how great the guys and the deal was at Sunrise Toyota since I left the showroom. I have probably purchased 15 vehicles from dealers in 22 years and these guys are top of the list. I would definitely recommend them to anyone and I plan on returning soon to get my fiance a new car. AA++

Littlejo701

Apr 1, 2012

I have recently owned a Scion and wanted to see if i could trade it in (2004) and hope to get into a new car, I went and spoke to Tom with my husband told him where I wanted to be price wise and what I was looking for. After test driving the Rav 4 I fell in love with it! Tom let us know that there were having promotions on the Rav 4's and I knew I was sold! Tom told me what I would get for my Scion and I knew I could not pass this up. We started the paperwork almost immediately,and my payments now are less than I could have expected so after 9 years I have my new car!! and love every second of driving it. I will never go anywhere else.

lindyk703

Apr 1, 2012

I found that tom sweeney was very helpfull with his knowledge of the car that i wanted.He did not rush me he took his time with me and made me understand all of the questions that i had asked him. I already started to tell my co workers about sunrise toyota and tom sweeney. I would difinately use them again.

Gizmorelda

Apr 1, 2012

I priced out a car at another dealership before returning to where I bought my 2008 and was treated rudely there. I'm glad I returned to Sunrise because Tom made it happen for me ... Thank you. But I did sense a negative change in courtesy when I met with Russ in finance and refused his 0.25% higher financing (I already had a loan secured privately).

DaddyVO1

Apr 1, 2012

The BEST car buying experience I've ever had! Tom Sweeney and Bruce Rabin went over and above in locating the perfect White Sienna XLE AWD for my wife. They also gave me a fair trade on my Suburban. I've been leasing cars at Sunrise Toyota for over 20 years and every experience has been fair and with no pressure. I am proud to say that everyone in my family drives a Toyota from Sunrise Toyota!

gweissinger

Apr 1, 2012

I have purchased all my Toyota vehicles at Sunrise Toyota, primarily because of the expertise and professionalism of Rick Russell one of their senior sales agents. Rick has never let me down and is courteous, knowledgeable, and professional. More importantly, I trust Rick to provide a fair and honest evaluation and recommendation for my purchase. I just purchased a 2012 RAV4 and Rick made the sale a very pleasant experience. I was able to trade in my Corolla and got a fair price for it. Altogether, I would strongly recommend Sunrise Toyota, and Rick Russell to everyone interested in purchasing a Toyota.

ToyotaGirl23

Apr 1, 2012

I recently bought a Prius from salesman, Jason Jautze, and I could not be happier with my car and the price I paid. I was so happy with the way things went and having a phenominal salesman to help us that my husband went back a few months later and bought the new Camry. We are more than pleased with our purchases! Toyota Sunrise is a very professional dealership with very helpful and knowledgable associates, expecially the young man who worked with us on a price that we could afford. We give them a five star rating. We will be seeing Jason in a few years when we are looking for another vehicle.

peterkim419

Feb 15, 2012

Very helpful team, knowledgeable, responsive and professional. Would absolutely go back to them, they are willing to go the extra mile to ensure you have a positive experience. Felt very comfortable throughout the whole process and got a lot of individual attention.

danman4567

Nov 1, 2011

I shopped numberous dealers and came to my 4th Toyota store.I was greeted by the receptionist and I explained I am interested in a new truck an FJ Cruiser.They called a salesman named Louie to the showroom and his initial greeting was hello welcome to Sunrise Toyota, Im Louie and how could I help you today.Pleasant I began to tell him why would I buy a FJ over a Jeep Rubicon,the salesman new so much about his product as well as the Jeep.I was impressed do to know other dealership new half of the equipment and options in the truck as well as he did,a-trac,differential lock,vehicle stability and more,I had to ask if this guy was ever a mechanic.He was very knowledgeable and do to the test drive and all the re- insurance of this truck,I began to work my deal with him.I got prices all diffrent, but Lou was very imformative and got me my best deal.I shopped 2011 and he got me a beter deal on a 2012 as well as the highest appraisel for my vehicle.I made out on both ends.There was all questions answered, not a lot of back and forth and no need for another person to come in and try to make the sale do to poor salesmanship that all other dealers did to me.I would recommend if your in the market for a vehicle to go to Sunrise Toyota and ask for the salesman Louis D.He called me and followed up after the sale and gave me advice on how to adjust the roof racks and saved me money again.This experience was the best I ever had and I buy vehicles every two years,never found a saleman like this ever.I felt like family.The dealership has to commend this guy..A+ LOUIE

paulcaplan

Apr 7, 2011

After visiting several Toyota dealers, all of which did a great job in trying NOT to sell me a used 2008 Rav 4 either because of rudeness, price trickery or not disclosing Carfax reports, I finally met a salesman and dealership who did EVERYTHING right! Dan Gladd was as easy and thoughtful as any salesman I have ever dealt with in purchasing a car. He found the car I was looking for, offered me a very fair price and it took us 10 minutes to wrap it up. With 33,000 miles, it had new tires, clean as a whistle and ran beautifully. There was absolutely no pressure from the business manager Jeff who wished me well and off I went. The parts manager Rusty was also part of this great experience. Sunrise Toyota is the best place when looking for an honest deal. Dan Gladd is your man.

johnspin

Feb 19, 2011

2ND Toyota from this dealer and salesmen. Great price and pleasure to deal with, have a large number of new cars available so you get what you want, not what they want you to get. Sister in law bought one the same day as us. Went over everything in car and set up navigation and blue tooth for us.

pcspina

Feb 18, 2011

As a former customer, I was hounded to trade in my car. When I went to see them, they wouldn't be up front about a new car price nor an appraisal price on an 09 trade in. They have contacted me several times since but still refuse to give any prices.

MASTER123

Feb 15, 2010

February 15th, 2010To whom it may concern,I would like to bring to your attention a person named Lauren Comanducci, Assistant Service Manager from Sunrise Toyota in Oakdale, NY who is definitely worthy of recognition. Lauren has helped me on two occasions and each experience was extremely pleasant. Her knowledge and professionalism helped resolve my situation quickly and proficiently. She has a very efficient way of dealing with her customers . Lauren pays great attention to detail and it was a great pleasure to have her assist me. I hope she is recognized for her efforts, she is an asset to Toyota.With appreciation,Pamela Bednarik

Wua Tsien Zhou

Feb 1, 2010

...How did I bring myself to meet someone named Tom Sweeney? I mean, ok... If I went to school with this guy, I'd be nice to him. But seriously. That's so typical. A guy named Tom Sweeney that works at a Car Dealership. There's enough bad omens when I first pulled up into Sunrise Toyota's Dealership.The place is pretty sweet looking. They keep it clean, the cars themselves are good looking from a distance. Some notable scratches but... I'm not a picky person. I'm not looking for a brand new car, I'm looking for a used one.Tom Sweeney let me drive it, he was friendly even when I was concentrating on the car itself. The car itself was in fine condition as well. At least from what I could tell from a single drive. Tom Sweeney is and was a gentleman and he did not condescend me in anyway. But he really really wanted me to stay. And I'm a polite person. If a person tells me that he just wants me for a few more minutes I have problems just walking away from someone whose talking to me.The price wasn't right. I was looking for a good deal, and what they were offering was marginal. Tom Sweeney brought in his manager and his manager. That's where the true dickery came from Sunrise Toyota. This guy, tried to convince me that he only had one day left to sell the car. Yet wouldn't lower the price. I quoted prices that came from Kelly Blue Book, and he replied, "Well you know what? Kelly Blue Book doesn't sell cars. We do"After a while I just started quoting inane retarded prices just so that they would get the message and let me leave. I don't like being an asshole and wasting people's time. I really don't. But Sunrise Toyota requires of me to be an asshole just to be heard. He was extremely condescending. How the hell did he think he was going to get the sale after treating me like a child?Also, I've heard from friends (take with grain of salt) that whenever they brought the car in for their so-called "Warranty" they never left without having to pay for -something-. Have these guys ever heard of what a Warranty was before? Seriously.

MR O

Jan 31, 2010

Salesman very rude, other guy slipped on ice chasing me into parking lot.They treat you like a low life, if you dont leave a deposit,Might go back when management changes up....They have no clue who can afford or be financed, cant judge a book by its cover.Thier loss....

Kristin567

Jan 30, 2010

I had a great experience w/ Sunrise Toyota. My salesman, Dennis Montgomery was very professional and was accomodating to my needs. He had a lot of knowledge about the car I was looking at. All of the employees there were the best! Finance / Leasing and the delivery department made the last steps of the process smooth and easy. I would recommend this dealership to anyone looking for a car.

TYTADRVR

Jan 21, 2010

I PURCHASED A CAR FROM THOMAS CURTIN. HE WAS EXCELLENT, WOULD DEFINITELY REFER OTHERS TO HIM.

MSCorri

Dec 13, 2009

The sales rep we worked with, Rick Russell was terrific. From the first encounter he was pleasant, not overly aggressive and very knowledgeable of his product. He answered all our questions and was very pleasant and patient. His interest in our well being did not stop after our purchase and as a result we will give Toyota and Rick the first thought when it comes to our next purchase.

mytoyo

Dec 7, 2009

Great experience. MUCH RATHER HAVE A FEMALE AS MY SALES PERSON!!!!!I had gone to other dealers on the island and the men that I dealt with at other dealerships were extremely pushy. Dealing with Debbie was a great experience!!! I felt confident making my purchase with with her!!! In fact I was given a cheaper price else where and still went back to deal with her because I felt that she treated me like a costumer not a commission... and being treated well is always worth the money!

nicox16x

Dec 7, 2009

I was welcomed when I first walked in the door, extremely friendly staff. Debra was able to work around my budget and knew exactly what I needed. She was able to get me a great price and a nice lease plan. I was so pleased with the service I recommend my mother. Debbie helped find the car she always wanted and an excellent finance plan. Since she has purchased the vehicle in July 2009 she has referred many of her co-workers to Sunrise Toyota and to Debbie. Overall we are definitely satisfied with our end results. My lease will be up next year and I plan on purchasing a car from Toyota.

Kevin Litch.

Nov 16, 2009

My family and I have been buying and leasing Toyota's from Sunrise Toyota for over 20 years. We always are greeted with politeness and respect. They balance the consumer's need for vehicle information and time, to think out the numerous issues a family goes through when deciding to buy a vehicle. There is never any pressure mounted by the sales staff, only a helping deference. If you were to identify the perfect car dealership and perform a "Google" search, Sunrise Toyota would be the first "hit". Kudos to Sunrise Toyota's sales staff and management for a job well done. They have been doing the same job for over 20 years!!

MICHAEL MARCHAN

Oct 5, 2009

i have bought over 5 new vehicles at sunrise toyota and have never had a bad experience. they have been totally professional, helpful and caring. they were able to work within my budget and made me feel like i was special and they were there to serve me. i highly recommend this dealership to everyone.

ptittman

Jul 23, 2009

We had an absolute horrible experience at this dealer. Spent 3 hours there, got conned into giving a $500 deposit and were not even able to meet with the financial advisor to confirm the rate promised by the salesman. They wanted us to come back with our trade in & then we could actually meet with the finance guy. After sleeping on it, we decided to cancel our so called deal. Well, that is when the fun began. The salesman said I would have to speak with a manager to cancel the "deal" and get our money back. Well, the sales manager, was the RUDEST man I have ever met! He insisted on us coming back to the dealership, which was not at all convenient. This man proceeded to threaten me and inform me that I would NEVER receive my $500.00 back. I did manage to get the salesman back on the phone & he reassured me that if we came down the manager would have to issue the refund. So, we went back to the dealership and after talking to the salesman and a different manager who offered us a "better deal", we told him that we were simply not at all interested in doing business with them. It took some doing but they eventually did refund the $500.00 deposit back to our credit card. Please save yourself - GO ELSEWHERE!!!!

MustangTania

May 16, 2009

My husband and I went to this dealership today to see about getting pricing on a new Toyota. We walked in and expected to be greeted by a salesperson. Instead, one girl at the counter asked if she can help us while the other one was too busy texting on her cell phone. Salespeople walked around and just looked at us. After paging a couple of salesmen, one finally assisted us but we seemed more of an inconvenience to him than a sale. Instead of sitting down with us and working on some prices, he showed us the car in the lot and that was it. We went to a Honda dealership and were greeted by a very friendly salesmen who sat down with us and went over pricing, rates, etc... he was very knowledgeable and extremely friendly. I will never go back to Sunrise Toyota and I'll be sure to steer my friends away from there as well. Apparently, the economy isn't hurting them where they actually need customers.

mazdarab

Nov 21, 2006

I bought a car from them in 2004 and even though I knew someone who worked at the dealership (in prep) they were lax in returning phone calls, promised the car a certain date and didn't deliver, frustrating to get a hold of, and always seemed to be rushing you off the phone or out the door.I recently started looking for a new car again and returned only to discover the experience has gotten worse. Even though I had given our salesman approval to run my credit report in the first 30 minutes we were there and the Saleman was quick to charge my credit card for a deposit, it took 2 1/2 HOURS before I was informed of what my interest rate would be (which would have been way too high). When I told him I wanted a refund he proceeded to keep me there another hour trying to convince me to buy. Finally, when he got the point I wasn't going to buy ANY car at their interest rate (and that I needed to think about whether I was going to buy with cash or my own financing) he processed the refund on my deposit but refused to give me a formal receipt. A week later when I still didn't have my money back I had to go down there to demand it back and a manager wouldn't even come out to see me, take care of it, or apologize (and I had ASKED for a manager). I had to deal with the same salesman, who proceeded to charge my credit card ANOTHER $500! In the end I finally got all my money back but I will NEVER return to this dealership.This is a BIG mistake on their part, being it could have turned into a 3-car deal (mom, husband and I are all in the market). They ASSUMED because I didn't like their interest rate I wasn't going to buy at all. Well WRONG. My mother and I ended up getting a much better deal at another dealership, and I paid CASH for my car. When we go to look at cars for my husband, it won't be at Sunrise Toyota.Under "Quality of Work" I did give them a 4 -- this is only because I haven't had any problems with their service department. They have always been pleasant and efficient. It's quite a shame the sales department is so far behind in the times that they keep potential customers there WAY too long before getting them price and financing info. In todays day and age when we can all go online and price out a car, look at interest rates and check our credit all in a matter of 10 minutes, there's no reason it should take a salesman 3 hours. And in all my other shopping experience in looking for a car I didn't come across ANY OTHER DEALERSHIP that was a time-consuming, pushy and unprofessional. To the contrary, most others were just fine.