Used Cars for Sale at Sunnyside Acura in Nashua, NH
628 miles away from you!
Sunnyside Acura of Nashua offers you the opportunity to find used cars by Sunnyside Acura. Sunnyside Acura is a trusted dealership serving clients throughout Nashua, in search of certified used cars. Also, Sunnyside Acura is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Sunnyside Acura to get the affordable car that is right for you.
Location: 482 Amherst Street, Nashua, NH 03063
Phone: (603) 704-4634
Contact Dealer
No matches found.
Save your search and we will notify you when we have cars that match your search criteria.
We expanded your search distance and we're unable to find cars that match.
Try adjusting your filters, or start a new search.
Sunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsSunnyside Acura
Authorized EpicVIN dealer
03063, Nashua NH
Check DetailsWhat’s more, Sunnyside Acura of Nashua has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Sunnyside Acura. Check out the listings today to find the right car for yourself. Sunnyside Acura is definitely the best place to buy used cars online.
harrym2005
Nov 12, 2016
Fantastic dealership! They are a class act that treat their customers right!! Treat them right during the initial sale, during routine maintenance, during difficult post-warranty repair, and even 15 years later when a safety recall needs to be done quickly on a relatively old car.Do not think of any other brand and do not consider any other dealership. The Acura and Sunnyside combo is about as good as it gets!I cannot say enough good things ...
Kmcgrath77
Sep 27, 2016
Sam was great. Very up front about everything. Gave honest answers to my questions. Was very accommodating to my schedule and made the whole process smooth and easy. Overall it was the best and easiest car buying process I've ever had
Gretchen
Sep 22, 2016
We worked with Joe and the entire transaction was pleasant and painless. Extremely professional and informative. Highly recommend and am so pleased with my new car and the buying experience.
JH
Aug 19, 2016
We just purchased a 2017 MDX with our sales guy Jimmy helping us through the process. He made it easy and there was no pressure about what we may or may not want to add. Just good information. Loving the car and appreciate the experience.
kamranos
Jul 6, 2016
I was contacted by a sales person interested in purchasing my vehicle from me for their used inventory. When I arrived I was given an offer $5,000 under Edmunds & Blue Book trade-in value on my vehicle. The sales person couldn't remember a single thing I told them not even 2 minutes ago and began to insult me about my vehicle being too rare to be worth much. They called me wanting to buy my car, I didn't go to them, yet when I arrive that is the welcome I get. Lowball offers, jacked up pricing on their vehicles and horrible customer service. Mind you this was a vehicle that was professionally reconditioned twice a year and with only 14k miles on it in 5 years. All service records and clean title with one owner. Perhaps if your sales person took two seconds to actually look at my car rather than try to low ball me from the start, we might have come to an agreement. I ended up trading my car to another dealership who was happy to give me full trade-in value without any trouble.
Chris Doherty
Jun 13, 2016
Had some issues with my service visit but they were corrected professionally. You can mess up, but if you make good on it, you've got a customer for life
Randy
Jun 10, 2016
I just purchased my third Acura from Sunnyside Acura and they were fantastic again. Very easy to work with, professional, friendly and very caring about their customers. Jimmy Biddle, Mike Blatus and Franklin Emerson are a pleasure to work with and purchase a car from.
Slickr62
Jun 5, 2016
I've been leasing vehicles from Sunnyside for the past 7 years now and the past year I have been lucky to work with Jimmy B. Everyone on the sales floor is actually a good team to go in visit when looking for a vehicle. Being in sales myself I am not an easy customer to deal with because I will make sure I get the best deal possible but also make sure to keep in mind respecting the sales person's side as well.There's not a time where I have felt pressured to do anything at all. I've trusted Jimmy even sending my wife in without me because he made us both feel comfortable whenever we came in.I brought the challenge of trying to beat our perspective of replacing our 2016 RDX w a Honda w the 3rd row... He did his research comparing the two and there was no way after all he worked and provided us with the needed information to make a better decision.Whenever I run into someone who ask about both our cars (2016 MDX and TLX) I make sure to send them his way.We then worked with Idy thigh all the financing which he made easy for us and made sure he walked us through the whole process from start to finish.
Mark
May 10, 2016
This dealer goes above and beyond to make youre experience an exceptional one.
sfranb21
May 5, 2016
Jimmy Biddle is a terrific salesperson -- in fact, I hesitate to call him a salesperson because of the negative connotation associated with car salesmen. Jimmy was more of a customer advocate. The overall experience with Jimmy was great. He was very good at explaining the buying options without making me feel he was pressuring me into something I was not interested in. He was generous with his time when it came to the test drive, explaining the features of the Acura MDX, and the negotiating process. He was also personable throughout the entire process. I would absolutely recommend both the dealership and Jimmy to anyone interested in buying an Acura.If you're looking for a fair, knowledgeable and friendly car salesman, Jimmy is your guy. My only recommendation to the dealership would be, let folks like Jimmy be more empowered and engaged with price setting, negotiation, and deal finalization. Sean Brennan
RichL
Apr 27, 2016
I have purchased 6 vechicals from SunnySide, one used car, a certified pre-owned TL and multiple new Acuras, no matter what I was looking at I was always treated with respect and not being pushed into a car, they take time and listen to what you have to say. I have purchased many cars from other dealerships and I have not seen this tier of service anywhere else. Even now with my most recent Acura TL with almost 94k miles on it, they still treat you like the day I bought it. Many of dealerships don't care about you after the sale and I feel this is where Sunny Side really soars above the rest! Same goes for their service department, they have always treated me with respect and always explain the work to be done to the car and is very open, honestly before SunnySide I always brought my cars to a local shop but after experiencing the quality service from the dealership I won't be bringing my car back to anyone else, not to mention the labor rates / service costs are actually less than my local shop.I have had the opportunity to meet the executive team at SunnySide, they are out on the floor talking with customers and following up on their work done to cars.
Mcsing
Apr 16, 2016
From start to finish, Ryan Carl made our visit to Sunnyside Acura a most pleasurable one. Most noted was the no pressure, low key approach to the eventual sale of what is now, our new pre owned BMW 5 Series. With a recommendation to anyone who may be in the market for a new or used vehicle, I would definitely stop and see Ryan at Sunnyside.
Shopping1
Apr 12, 2016
Jimmy was very nice and helpful. His manager and him gave us a good deal on our Acura MDX 2016. We definitely would recommend them to our friends and family...
P&D Driver
Feb 29, 2016
I paid over $ 1,000.00 to have e couple of accessories installed. What a mistake! I dropped My MDX around 2:00 PM and planned to pick it up the next day. About 4:30 I received a call that it was done. I was a little surprised it was done so quickly. The next day when I picked it up I noticed dirty paw prints on the dash panel. No attempt was made to clean it. Also the start button has gouge mark around it where it was pried out of its mounting hole. Fog lights were installed. I didnt notice till later the inner fender was loose because one of the plastic snap rivet had been broken and not replaced. This to Me looked like the work of a lot boy not that of a trained Tech
Jeremy
Feb 17, 2016
I had a great experience purchasing my Acura RDX.I dealt with Mike Keane and he was a straight up, professional and very efficient.I would highly recommend Mike and Sunnyside.As far as I'm concerned there is no other Acura dealership in the North East.
Jane C
Feb 6, 2016
After thorough research, I knew my next car would be an Acura RDX. I thought -- how lucky, the dealership's only 2 miles from home -- yet instead, I bought at Sunnyside (50 minutes away)! Striving to find one w/specific features, I thought there wasn't much inventory left that fit the mold I'd set my heart on... then Rachel (from their Internet Marketing department), reached out to tell me about a model w/sweet details on their lot. I drove up ASAP, & met Jimmy -- a dedicated salesman, & nice guy. I was very pleased w/the RDX I saw there, & grateful he could answer every question I had. Not only was Jimmy helpful guiding me thru the purchase process, he was (& still is) a great teacher -- happy to clue me in on all the bells & whistles my awesome car has! Chris & everyone on the service crew are very friendly, competent & quite accommodating too! Honestly, I'm glad you guys found me... though I expect to have minimal appointments, I'd prefer to drive north to utilize this excellent Nashua team than go around the corner!
jane c
Feb 5, 2016
After thorough research, I knew my next car would be an Acura RDX. I thought -- how lucky, the dealership's only 2 miles from home -- yet instead, I bought at Sunnyside (50 minutes away)! Striving to find one w/specific features, I thought there wasn't much inventory left that fit the mold I'd set my heart on... then Rachel (from their Internet Marketing department), reached out to tell me about a model w/sweet details on their lot. I drove up ASAP, & met Jimmy -- a dedicated salesman, & nice guy. I was very pleased w/the RDX I saw there, & grateful he could answer every question I had. Not only was Jimmy helpful guiding me thru the purchase process, he was (& still is) a great teacher -- happy to clue me in on all the bells & whistles my awesome car has! Chris & everyone on the service crew are very friendly, competent & quite accommodating too! Honestly, I'm glad you guys found me... though I expect to have minimal appointments, I'd prefer to drive north to utilize this excellent Nashua team than go around the corner!
JoePep
Feb 2, 2016
Very professional and knowledgeable. Enjoyed our discussions. Provided me the answers to all my questions. Would highly recommend Samet to all my friends and family looking to buy or lease an Acura.
Acurarocks
Jan 23, 2016
I have purchased a new car every 1 or 2 years for the last 13 years, and have dealt with MANY sales people in this time. Acura has always been my car of choice, and after working with Sam, I have found that he is my salesperson of choice too! Sam is very low pressure, laid back, and honest about purchase decision pro's and con's throughout the buying process. I have now purchased 2 vehicles from Sam, and feel confident my next purchase will be with him as well. In fact, Sam was so aware of my driving habits and desires in my vehicle choices, he actually called ME to inform me of a special the dealership was having. Not only did I get into a new car which I liked more, I was able to lower my payment! If that's not sales, I don't know what is. Thanks again Sam! Always a pleasure working with you. - Andrea
MommaKoch
Jan 13, 2016
Our experience was excellent! Everyone at Sunnyside Acura in Nashua was terrific. Special kudos go to Jimmy Biddle, our salesman, who made this a truly painless experience from start to finish. We had to replace our beloved RDX that was totaled in an accident, and Jimmy made this - dare I say it - an enjoyable experience for us! Further, the finance department was also excellent. This is the third vehicle we have bought at Sunnyside, and I will never go anywhere else.
Cobain4789
Dec 29, 2015
Found Sunnyside Acura online. Being a first time car buyer I was apprehensive at first, but after entering the building that quickly changed. The atmosphere and professionalism of the people in the dealership exceeded my expectations. They helped expedite the process of getting me my new car and really went the extra mile. The car was great and Sam had an answer for all of my questions. Customer service is a top priority for the people at Sunnyside and I'd recommend them to anyone looking for an Acura in the New England area. The finance guy Idrissa was awesome too and Maura the Internet sales rep was the most polite person I've spoken to on a phone.
Bob Moore
Dec 14, 2015
It was a terrific experience at Sunnyside. Ramy Eskandar was our sales associate. He was smart, very helpful and considerate of our decision process. The dealership made the buying experience a pleasure.
Liz123
Dec 14, 2015
Sam was up front, transparent, friendly, and curteous during our car purchase. He provided all information requested and was a pleasure to work with overall. We drove up from Boston after reviewing their inventory online. The dealership was easy to get to, minimal traffic, with plenty of eateries nearby.
ASmith
Dec 13, 2015
Buying a car is my least favorite thing to do. Since my current car was still running fine my shopping started as research to decide which car would be best for me. Ramy was the first sales person who took the time to clearly show me the features of the Acura I was interested in. I drove many cars and visited many dealerships. Although Your dealership is 90 minutes from my home when Ramy called to say that a Certified Pre-owned Acura RDX had been delivered and he thought it might be a good fit I made up my mind that your dealership was the place for me to purchase a car. Ramy and Your staff were efficient and kind and worked with us quite fairly through the negotiating process. Lastly, Ramy's genuineness was the thing that made me comfortable about this purchase. Although I will have to drive a long distance each time my RDX needs servicing at least I know my experience when I arrive will be pleasant. Thank you for making this experience more pleasant than expected.
craighaley
Dec 12, 2015
This was my 3rd MDX purchased from Sunnyside and their salesman (Ramy Eskandar) made the experience smooth and easy.Their service department is excellent. You never have return with the problem not fixed. They get right the first time.It's easy to recommend this dealership.
newMDXowner
Nov 29, 2015
From the minute we walked in the door, we were VERY impressed with Ramy's extensive knowledge of the MDX. He was friendly, attentive and straightforward, all of which we appreciated. Ramy helped us to determine our requirements then found us a car that met them. When we came in for pickup, everyone else we met with was terrific. Would definitely recommend Ramy and Sunnyside Acura.
skbcpa
Nov 19, 2015
I bought a 2015 RDX earlier this year and it was a great experience, but the true test of a dealership is customer service after the sale. Sunny side is top notch is this as well. Very helpful and courteous; a pleasure to deal with.
Bellaboo11
Nov 17, 2015
I had a wonderful experience buying my new MDX. Everyone I came across at SunnySide Acura was so friendly and accommodating, especially Jimmy Biddle who sold me my car.
from tl to rdx
Nov 15, 2015
It was a very enjoyable experience, thanks firstly to Ramy who helped me immensely with getting my deal done not only with my new RDX but also with my trade in. And my trade in was a 2006 Acura TL which i also bought new from Sunnyside Acura. So that alone will tell you what i think about the Sunnyside dealership. I did visit another Acura dealership and had a good experience there but Ramy's personality and knowledge in answering my questions was excellent. Also the entire staff was very friendly and my experience with Idrissa was second to none. The meeting with finance managers has always been my least favorite part when buying a car. Had a very pleasant conversation with Idrissa and was still in a good mood when i left his office which has not been the rule in past car purchases. Also a shout out to Mike Blatus, even though he wasn't my salesman i enjoyed our back and forth conversations during my visits. And getting back to Ramy i had specific needs for a color inside and out and he found me the just the vehicle i wanted. It even arrived early so also thanks to the truck driver for getting it to Sunnyside for me. So thanksMichael Dunn
esddmd
Nov 9, 2015
Sunny side Acura was able to help me get the sub that I was looking for. There were no hassles and the negotiations were very straightforward. I enjoyed my experience with Sunnyside Acura immensely!
Pei Wu
Nov 7, 2015
Ramy our sales associate was very attentive yet knew when to give my wife and I space to think through our options. The entire sales experience was very easy and supportive. From Ramy to Mike to Franklin the entire team treated us like VIPs!
J&J
Nov 2, 2015
I was very happy with the service that I received. Everyone was very helpful and knowledgeable. They took the time to explain the process and the product.
Viv123
Nov 1, 2015
Our salesman was pleasant and very informative, he made sure to answer all of our questions and if he wasn't sure he found out. He sold us the car but when we met with Mike to finish the deal he didn't want to deal at all. We found him rude so we left and we were going to go to the Acura dealership in Rye NH, as we were backing up Rami came out with Nadi and offered a deal we could agree on. We love our SUV and would recommend Acura to anyone who our in the market for an SUV.
bryanfamily3
Oct 25, 2015
We went to Acura looking for a used car. After seeing the new RDX model we changed our mind and decided to buy a new car. Rami was very helpful describing the pluses and minuses of each option. He knew the various packages in detail. He spent over an hour with us when we came to pick up the car, showing us how to select and use the various settings. Franklin helped us with the financing part of the transaction. Both were very pleasant and informative. We are repeat customers and couldn't be happier with the level of care and service.
loril58
Oct 19, 2015
Sunnyside Acura was a great experience for myself and my daughter. I am so thankful we drove onto the lot. We had such a wonderful experience working with staff that was professional and courteous.
ChristyTLX
Oct 13, 2015
Sunnyside Acura was a pleasure to work with during my recent car-buying experience. Sam, from the sales team made the buying experience stress free. Sam was very patient, and found exactly what I was looking for. I went in looking for a used car, and came home with a brand new one! He worked with me to work out a great deal. Sam is so friendly, and so down to earth, and I would recommend him to anyone who is buying a car. Everyone I came into contact with at Sunnyside Acura was so nice and friendly.
carguy1998
Sep 25, 2015
I went into Sunnyside Acura to weigh my options. I spoke to Jimmy Biddle about a 2015 Acura. He seemed interested and helpful at first but then got increasingly disrespectful as I was not to sure about how I liked the Acura. I would not recommend this guy to anyone.
marcor03
Sep 25, 2015
My new car purchase at Sunnyside Acura this week was the least stressful and most straight-forward transaction of this nature I have ever experienced. Every member of the staff I came in contact with was courteous, extremely knowledgeable, and thoroughly professional. I was able to buy exactly what I wanted, at a fair price and received a quite reasonable allowance for my trade-in. An outstanding performance by an obviously well trained staff who made the extra effort to assure I was completely satisfied. A special thanks to Samet Okyar for courtesies rendered.
BrittanyLee
Sep 24, 2015
We did not want to go through any other dealership because we know how helpful these guys are. I am so happy with my decision!
Craig
Sep 14, 2015
Nadi & Ramy made it easy for me to buy the car I wanted. This is our 3rd Acura & we have been using Sunnyside for service for a while. The whole process was painless & Franklin made my paperwork go smoothly.
Tyler_45
Aug 13, 2015
I don't usually write reviews but, I cannot thank Chris Lavalee, Jimmy Biddle and the service team for everything they did for me. I brought in a used TL manual transmission that I was looking to buy and had the service team look over everything to make sure it was mechanically sound. Much to my dismay the car needed roughly $4k in repairs so I was unable to purchase it. However, the exceptional customer service that I received from Sunnyside Acura helped to lessen my heartache. I am not from the Nashua area but, Sunnyside has gained a future customer! Awesome, awesome experience. Thanks again Chris, Jimmy and the service team!
jakekubik
Aug 10, 2015
Alex Gad was very knowledgeable,courteous and the greatest to work with to purchase my new 2015 RLX Acura. Alex was very easy to talk with. He also showed me around the whole business, making my experience feel as if I was part of a family. Nadi Malek allowed me to take his car for a drive and then to sit down in his office for a chat. He was very open and friendly, which allowed me to gain trust. He is one of the Managing Partners. Idrissa Niang,( Finance Manager) was very helpful going over all of the vehicle service contacts and the Complimentary A service client agreement. It was a pleasant experience with no pressure. I would highly recommend these people to buy your next car. Gerald Kubik
MMcCann
Jul 23, 2015
Buying a new is a very long process if you're shopping with my husband. It all began a year ago when he test drove an Acura RDX. Fast forward 10 months, and both of us went out to test drive a few different vehicles (including the Lexus RX). Several weeks later, one of our vehicles died. Now we needed to replace it. It's been a long time since we purchased "new", and this was going to be my vehicle. I chose the Acura based on our test drives, Consumer Reports ratings and my impressions of Sunnyside (most especially Ray). Ray dealt with us from the very beginning and was extremely patient!! Not pushy or presumptious at all!! To make a long story short, he bent over backwards and found exactly what we were looking for. I thought it was (almost) a lost cause, but we got a call two days later and he could make it ours if we wanted it! SOLD!!! Top notch from the get go!!
TheMrCecil
Jul 22, 2015
I recently purchased a 2016 MDX. Lucas Simmons helped me every step of the way and I highly recommend working with him for your next purchase. He was very easy to talk to, extremely knowledgeable about the vehicle and very patient in answering all of my questions. He was always available by phone, email and text to speak with me. I had some additional questions after I purchased the vehicle. Lucas and his manager, Mike Blatus, proved that they were willing to do whatever it took to ensure my 100% satisfaction. They have gained my trust and future business. I highly recommend Sunnyside Acura and Lucas Simmons.
Coco123
Jul 14, 2015
Spent the day last Sunday at Sunnyside Acura with Jimmy Biddle. We ended up purchasing a 2010 Acura MDX and couldn't be happier. We would recommend Jimmy to any of our friends and family!
AcuraBuyer
Jul 9, 2015
In shopping for a new Acura I've tried the internet sales route and some dealerships are better than others in making the customer feel comfortable. At Sunnyside Acura I was given the wrong price at the beginning and then when I laid all of my cards on the table, the internet sales team was rigid on the price and lectured me that the price "is what it is". I'm extremely disappointed in the way I was treated and I will not purchase a car from Sunnyside because it was such a bad experience.
J&M
Jul 6, 2015
An overall positive experience with Sam Okyar, from test driving vehicles through the purchase of a pre-owned MDX. All of the employees we dealt with were friendly, courteous and knowledgeable and supportive in helping to make our car buying experience as simple and hassle-free as possible.
Mike&KarenO
Jul 3, 2015
Just purchased my first luxury car. Entire experience was positive... salesman, selection, bonus options included, free oil changes and state inspection for 4 years. Can't think of anything else I could have asked for. Thanks Jimmy Biddle and Sunnyside Acura.
chrisindab
Jul 1, 2015
I still had 17 months left on my Audi A5 lease but wasn't loving my vehicle. Lucas Simmons was able to get me into a 2016 Acura RDX Advance and lowered my monthly payment! Everyone at Sunnyside was so friendly and accommodating. Thank you.
Sunnyside Acura MDX owner
Jun 30, 2015
We just purchased a pre owned MDX from our Sales and Leasing Consultant Ray Hebert who provided us outstanding service and support making the evaluation and decision making relaxed and simple.From the minute we entered the show room we were greeted by a friendly and welcoming team of Acura professionals.Ray was most knowledgeable about the fleet of vehicles on hand and knew the details of each of the vehicles we evaluated. He took the time evaluating what we were interested in, and then linked us to vehicles that met our needs. The entire Service Department has been excellent for the past 10 years with our prior MDX (thank you David, Brian, Matt and the team) and we would not choose to purchase a vehicle anywhere else other than Sunnyside. Idy Niang in the Finance Department was professional, charismatic and prepared when we addressed the financing options, warranty choices and protection plan considerations . His preparedness for our meeting was obvious and appreciated.Sunnyside Acura is a top shelf automobile dealership that lives its Mission and Vision which is proudly and accurately displays in their showroom.
KSten
Jun 24, 2015
Alex was a great salesman to work with! He made the process of buying my new Acura ILX completely painless and got us the best deal he could! I wouldn't think twice about returning to him at Sunnyside for my next car!
Danidwdiner
Jun 22, 2015
The salesman at Sunnyside acura were great ! They weren't pushy and cornering you and to make a decision at that moment. I had come in to the dealership last week and I spoke with Samet. I did let him know I just wanted to test drive a few cars in that I would be back the next weekend to make a decision. He did not push me into making a decision that day which was great in my mind. Also, the other stuff there made myself, my husband and my two daughters feel comfortable there while waiting several hours for our paperwork to be drawn up. They also did not hide any extra costs so at the end when signing the papers I wouldnt hAve aNY "surprises. They were straightforward with you and made you feel at home. I will absolutely be back for my next purchase!
Audi2014
Jun 17, 2015
The team at Sunnyside Acura was awesome and provided top notch customer service! I had the pleasure of working with Sales Consultant Victor and Sales Manager Walid who were always pleasant to work with, answered all of my questions and worked hard to help me get into my first Acura! I would highly recommend this dealership and working with Victor and Walid as you will not be disappointed! The team at Sunnyside Acura went above and beyond to make this a very pleasant experience and I am proud to be an Acura owner!
Bedford, NH
Jun 15, 2015
From the start, Ray was a hassle free, consummate professional who knows his cars.I purchased an ILX Premium at a fair price and also received a fair price from Mike on my trade in. Bought on 6/13 and picked it up today, 6/15. Highly recommend this dealership.Bedford, NH
Diane929
Jun 11, 2015
I bought a new TLX a little over a week ago. The dealership made it easy and pleasant. Ray Hebert was very helpful and professional from the start.
memex3_1963
Jun 10, 2015
I worked with Ray Hebert and from the beginning he was interested in helping me find just the right car. Although the car I wanted had been sold, he made suggestions that I had not previously considered. Not pushy, patient and always courteous. I ended up getting a 2015 Acura RDX fully loaded .. more car than I had originally intended, all because of Ray's gentle persuasions to consider other options. Thanks Ray!! Luv my new ride.
Hulu1
Jun 6, 2015
We have bought 3 cars from Alex and have also dealt with mike on all 3 occasions. They were excellent to work with and made the whole experience as stress free as it could be. We plan on buying more cars from them in the future.
Mbarwell
Jun 6, 2015
My husband and I purchased a new Acura MDX today. Ray Hebert was great to work with :-) Super informative and friendly and not at all "salesy". This was our first time buying at Sunnyside but we are sure to return in the future. The service process seems easy and consumer friendly and we look forward to working with them. The entire experience was great! Thank you :)
Pat
Jun 6, 2015
Our experience at Sunnyside Acura was the best we have had at any dealership so far. In the past we have found buying cars to be stressful, not this time! And we thank you for that. Ray and the team at Sunnyside are knowledgeable and professional while still being personable. We did not feel rushed at any time. Any question we asked was answered completely, no details were left out. We had a fair number of questions considering the technology in the cars today. We will return to Sunnyside to purchase our next Acura.
kathie
Jun 3, 2015
I dealt with Ray Hebert and it couldnt have been a better experience. He was very knowledgeable and personable. He made me feel comfortable and was not pushy at all. He knew everything about the car i was buying. I would recommend this dealer to anyone.
skbcpa
May 25, 2015
it was a positive buying experience. The salesman was knowledgeable and professional. The financing department was very helpful in arranging the transaction.
km49
May 21, 2015
We recently purchased an Acura MDX from Sunnyside Acura in Nashua, NH and couldn't be any happier with the experience. We worked with Ray Hebert and were impressed with his knowledge of the product. Ray is very professional, yet very down to earth. He was patient as we made our decision, never pushing us at any time. He was also accommodating of our schedule. We've had the car for about a month now and we are quite happy with the purchase. I highly recommend Sunnyside Acura and Ray Hebert!
sgraham3225
May 18, 2015
To be honest I original went to Acura in Peabody to purchase a car and didnt. none of the salesmen even acknowledge me as if I dont have money to spend. All I needed was a few minutes of their time, because I already had a cashier check to purchase a vehicle. So I drove one hour at of the way and WOW what a great experience.Let me start off by saying it was a pleasure working with Alex Grad, Mike Blutas and finance director Franklin Emerson. This is my second purchased from this dealership within less than a year and looking to make a third because of the courteous and how they take care of YOU the customer. Alex Grad my salesman were very professional, courteous and willing to work with me to assure a fair deal was made. I had to make sure of the vehicle we selected, and the price was within my payment range, so we required a lot of time from Franklin and Mike while my wife and Alex go on test drives and pick his brain on the many features and colors Acura has. Alex was more than happy and quite patience, true professional throughout the time. Mike Blutas and Franklin Emerson are awesome people to sit down and work with. We arrived to the dealership after hours and the team didnt rush to get home to their family until the deal was done. I highly recommended military veteran are active members to visit this dealership because they to care of military members.
Kristie
May 12, 2015
I recently purchased a car at Sunnyside Acura in Nashua and was more than satisfied with the experience. Jimmy and Mike were very professional, friendly, and fair throughout the whole process. There was no pressure and Jimmy was very patient as I considered my options and decided on the perfect vehicle for me. I also felt that they gave me an excellent deal on my trade-in. This was definitely a very fun and pleasant experience and I'm very happy with my new car!
ALD1
May 9, 2015
Jimmy was very personable and professional, and did not push me to make a sale. He listened and worked hard to find a vehicle that would best suit my needs. He made this an enjoyable car shopping experience.
Bruce and Eileen
May 6, 2015
Excellent experience, Ray Hebert was patient with us, no pressure. Our deal was very fair, no high pressure sales for stuff we did not want, and it was fun. My wife ususally wants to shop 100's of places before buying something-I can' believe we bought the car the same day! Just goes to show how professional, friendly and honest they were. We also felt they gave us a very fair deal on the car and my trade.
KIMBA
May 4, 2015
Very friendly & welcoming. Took the time we neeeded and at a comfortable pace. Did not feel rushed or pressured. Worked to answer & solve all concerns we had.
Marcel and Maureen
May 2, 2015
We live over 4 hours from this dealership but the traveling was worth it. What a great team of people at this dealership ! Aimie Belanger followed up on our search for a Toyota Highlander with several detailed pictures. My husband drove to Nashua to test drive the vehicle which we felt was fairly priced. Ray Hebert in the sales department not only sold us a vehicle we had been searching for but was able to offer a great financing deal. Wally Noueiri assisted with setting up the financing with the bank. The customer service is outstanding and they make the whole process run smoothly. We love our Toyota Highlander. Thank you, Sunnyside !
tonydude77
Apr 17, 2015
Loved the place. Very nice, very friendly, I would buy there again. Good car, CarFax report free. Low stress/ relaxing place to buy a vehicle. Loved it. Great team.
Malia12345
Apr 9, 2015
i went to give my father a ride to Sunnyside Acura, thats where i met the Samet Okyar,Idrissa Niang and Wally Noueiri. They were friendly, positive attitude. Sam was very helpful made us feel comfortable,the same goes for Idrissa. Idryssa give us all the information we needed when it comes for paperwork, he made the transition smoothly. Thank you everyone for all your help...
Bob & Flo
Mar 15, 2015
We have enjoyed the Sunnyside experience since 2013, and wanted to continue leasing from them. Sam Okayar and his manager Wally helped us roll-over our Acura RDX 2013 lease into a 2015 Acura RDX lease quickly, efficiently in a welcoming, no-pressure environment. We highly recommend Sunnyside Acura.
dc3030
Mar 15, 2015
This was our second purchase from Sunnyside, an Acura RDX. Great experience. Jimmy Biddle helped us through the process and is quite helpful and responsive. We would buy there again. We have also been pleased with our service experiences since we bought an MDX a few years ago.
hanzachbi
Mar 8, 2015
It was a pleasure working with Alex. There was no pressure (very important to me) to buy a vehicle. Alex was very helpful giving me all the facts I needed to make my decision. I never felt rushed and Alex was very patient with me and all my questions. I did purchase a 2015 MDX and I love the car. Idy was very helpful with the financing end of the process. Alex took a great amount of time going over all the technical aspects of the car. That was very important to me as I am technically challenged! Alex made me promise to return if I have any questions about my car. I have feeling he has not seen the last of me. I would highly recommend Alex, Idy and Sunnyside Acura. I had a great experience.
jbagni
Mar 4, 2015
Our initial visit with Sunnyside was frustrating. However, after posting our concerns we had a great experience with upper management who saved the day. We ended up purchasing a new vehicle rather than the used vehicle we originally selected. Everyone we worked with was very accommodating, helpful and most pleasant. I wish these same individuals worked on the day of our first visit. Overall, I was very happy with my purchase and I appreciated the staff's efforts to make a wrong a right.
stengrevics
Mar 2, 2015
We are very happy with our recent purchase of a 2015 Acura RDX at Sunnyside. Alex Gad was most helpful as was the sales manager, and the Finance Manager, Franklin Emerson. We would recommend Sunnyside without hesitation.
Susan
Mar 1, 2015
The service told me it would be an hour wait. I was shocked to find out that in exactly an hour they were done with the car. The service is great!
Charles
Mar 1, 2015
Very knowledgeable people in every department who all like their jobs and make a special "above and beyond" effort to exceed customer expectations. Past experience in Service Dept and this experience in Sales all VERY professional. Discovered many unexpected positives not found at other dealerships. Wife and I are looking forward to the next visit.
Larry
Feb 27, 2015
Ease of getting an appointment....I travel from Cape Cod to go to this dealership...have never had a service problem...so helpful, prompt and friendly....I do not feel comfortable going anywhere else.
miguelmartinez1105
Feb 24, 2015
On my First new car it was a a great and excellent experience for me was great, I already new what I want and Franklin and Samet complete my dream on getting what I was looking for, I went for test drive, look the RDX from every angle and every question that I had it Samet was there to answer, also Franklin when I decided the color and which one he look for the accommodation on the monthly payments and gave me a break down this way I look at the option available to me.
ErnieF
Feb 20, 2015
We went back to Sunnyside for our second Acura because of the great service we have received with our first one. The buying experience could not have been easier. We found the car online, confirmed it was there over the phone and scheduled a test drive. While we test drove the vehicle, the Sunnyside staff appraised our trade. We completed the deal and drove away in our second Acura from Sunnyside in a couple of hours.Wally and Idrissa were a pleasure to work with.
Shannon
Feb 20, 2015
Sean set me at ease - no pressure to buy brand new versus CPO. Sale execution was smooth - very straight-forward and organized! Franklin knows his stuff! Sean's 25 years of experience shone through!
imartin21
Feb 17, 2015
I went to over six other dealerships in the greater Nashua area. I experienced long wait times, including waiting an hour for them finding a car for me to drive. I also experienced listening to foul language from salesmen talking to each other. Acura was a breath of fresh air. The service was exceptional and I felt welcome from the start. Samet answered all my questions and helped me to find the right car. I went back twice to test drive cars and found the right one. When I asked for them to give me the best price, they gave me a fair price which was in my budget. As they filled in the paperwork, they called someone to come in offsite to have me sign the papers at no wait time for me. When I called before picking up the car, I asked service if I could buy car mats by phone. When I came in, the car mats were installed. Overall a great experience, where the customer is definitely first. After 35 years of driving and only two new cars, I finally have my dream car. Thank you Sunnyside Acura!
Lavs823
Feb 17, 2015
Acura has the dream team of employees. From, sales to finance to service, this dealership is the best in the business. Recently purchased an RDX and couldn't be more pleased with the process from everyone involved. Not only will I buy from Sunnyside again, they've earned my referral business as well. Thanks Sunnyside!
Mindy
Feb 15, 2015
We've bought a few new cars before and this time the experience was short and sweet. We did our homework before we visited Sunnyside Acura, and Samet is absolutely wonderful! Although the dealer was not able to 100% match our price from another dealer in Boston, but they gave us the lifetime free oil change promotion package. We'll see how that goes! We spent a little extra time with the finance guy in order to get a better rate than what they offer for us. By being a DCU member for many years, this is the first time we got a loan from DCU which is 1% lower rate that the dealer got for us from another bank. So far, we are enjoying our new MDX! Thanks, Samet!
toclaw
Feb 15, 2015
I started my search at the car show in Boston in January 2015. I narrowed my search down to about 5 SUV's that I was interested in leasing. I went to several dealerships, and ended my search when I came to Sunnyside Acura in Nashua. I consider myself a difficult shopper to please, I know what I want and there is no swaying me either way. I wanted a luxury SUV, but yet practical for my needs. My husband and I looked at both the MDX and the RDX, and we have 5 grown children so there was really no need for the MDX (although I was a previous MDX owner and loved it), we found that the RDX was the perfect fit for us. I was a previous customer of Tulley of Buick and loved their car as well as their dealership, so the expectations I had coming to Sunnyside were very high. Sunnyside was outstanding. We all have our own opinions of cars salesmen, but I have to say we were blown away by Alex Gad. He wasn't your typical salesman looking for a sale and ending it there, he has gone above the scope of selling a car to us. I honestly didn't think I was going to like the RDX after driving an MDX, but I was completely wrong. I haven't had a day yet without snow to enjoy my new car but that's okay because this vehicle gets me through the snow with no issues at all. I came back to an AWD vehicle after having a front wheel drive for two years and my confidence in driving in the snow is back, thanks to Alex and Sunnyside Acura. Looking at the experience we had leasing with their "luxury lease program" I am very confident to say that this relationship is going to continue for years to come.
Bruce
Feb 15, 2015
replacement tires were the same price as other "lower cost" tire retailers and I was given a loanr vehicle, much more convenient than the alternatives
Yihuan
Feb 13, 2015
Very satisfied. The service advisor John knows what I'm talking about and answers all my questions. My car even got perfumed inside.
Elaine
Feb 9, 2015
Always friendly service. Folks show a genuine interest. Infact, when buying a new car, this service dept. will have a great impact on the decision.
Mary-Anne
Feb 8, 2015
Salesman - Sam extremely professional, courteous, knowledgable, non-pushy, and very patient when demonstrating the options of the car. Franklin is excellent, and Rachel Rees is "on it" meaning when a potential customer is online, she contacts immediately and is very pleasant. A totally "all-together" experience
Sharon Kay
Feb 8, 2015
Very nice, helpful people who go out of their way to minimize any inconvenience of bringing your car in for service, or having to make repeat trips to get the repair completed.
John
Feb 7, 2015
Everyone is always so friendly and helpful. My work schedule can be unpredictable so I often have to squeeze in service last minute. Sunnyside Acura service department is always accommodating.
Rebecca
Feb 7, 2015
My salesman Alex Gaad really works hard and understands me :-). I bought/leased my car in less than an hour - which was greatly improved over the last time when I was there for 4 hours!! I'm a fan of buying - not shopping - so from sales right through to financing (with Nelson); it was the smoothest car transaction I have ever had. Oh and P.S. I wasn't with my husband. So kudos to Sunnyside for not stereotyping car-buyers. Honda (in my area) wouldn't even look at me until I went in again with my husband (more time wasted ugh). But thanks to that ordeal we ended up making a stop at Sunnyside Acura and the rest is history!!
Yunus karakus
Feb 6, 2015
Our Sales Person Samet was wonderful. We live 2 hours from the Dealer in Nashua and did quite a bit of negotiation via e-mail. He was very patient and easy to work with. He was able to answer all our questions and walked us through all the options on the car when we picked it up. This was my first Acura I truly enjoyed the buying experience with Samet and Acura of Nashua. The financing was quick and easy and the dealer made us very comfortable while we waited. We are enjoying our new TLX
Brian
Feb 6, 2015
Being able to take a loaner for the day was extremely helpful. At the same time, now I want to buy a new Acura due to this. Chris Lavallee was beyond helpful!
Merle/Steven
Feb 6, 2015
I love that everyone there knows who I am and is very friendly. They are helpful and take care all my needs.There is a nice waiting area with coffee and snacks
Travis
Feb 6, 2015
Victor and Dave were both extremely helpful in the sales experience - honest, direct, fast. It was a great way to buy a car, and would definitely shop at Sunnyside again.
David
Jan 11, 2015
All were very polite, professional and knowledgeable. Enjoyed the experience. They were all very knowledgeable about the cars and took the time to show me and my wife everything. They answered all of our questions.
Pao19
Jan 7, 2015
I saw the car I wanted online after visiting couple dealerships and fell in love with the Acura. It was great doing business with Sam. He was very pleasant during the whole time. Was a pleasure to work with Idy and Franklin in the Finance Dept. Excellent work by all; they definitely go above and beyond to make their customers happy! :)
clearlyorganized
Jan 7, 2015
I had been looking for a used Acura TSX Sports Wagon. As an experienced purchaser of Acura vehicles, I recommend buying one through Sunnyside Acura, From the minute I walked I was treated with respect and absolutely no pressure. My sale representative, Wally Noueiri, was extremely knowledgable. He was extremely organized, fair and followed through in a very timely manner. My experience with finance, Franklin Emerson, was also extremely pleasant, he too was organized ( explaining all the options clearly) and professional.
2010Snt
Dec 26, 2014
I have to say my sales experience at Sunny Side Acura was best I have ever had. I've worked with Samet Okyar. He was very easy and honest to work with. I've had really good experiences with him. So, this is 3rd time I bought car from him. I appreciate his hard work. He is always very friendly, polite, honest and helpful. I highly recommend Him and Sunny Side Acura..
Esc
Dec 21, 2014
Excellent ! Visited a couple of dealerships, should have came here in the 1st place! Drove 2 hrs from RI and worth every minute. The gentleman I had pleasure of interacting with is an awesome team: Alex, Mike, Nadi and Idy they definitely helped made Christmas great. I will be referring my friends and I will be returning in the future for my next car.
mmt7653
Dec 16, 2014
I saw the car I wanted online and traveled 2 hours from Vermont to check it out. I called that day to make sure it was still on the lot before I made the journey. The salesman, Samet, called me on my way up to make sure I was still en route and then warmed the car up for me ahead of time- being that it was December. We took it for a test drive, and then sat down for negotiations which ran very smoothly and very fair. Afterwards, Samet, actually gave me a Turkish keychain from his native country that represents Good Luck, and Mike Blatus called in and paid for our dinner tab after suggesting a great little spot that he was getting take-out from. Franklin was very thorough and made my signing process very easy to understand. Everyone at the dealership was extremely friendly and helpful- even on a Sunday night at 5pm, Samet even hopped out of his car before driving away to help me sync my bluetooth system. Even though it was an Acura Dealership, I purchased a trade-in Subaru from them and still felt treated like royalty. This dealership goes above and beyond to make sure you are a satisfied customer.
Diannefitz
Dec 10, 2014
I recently bought a car at Sunnyside Acura 11/30 and worked with Alex Gad. He was very professional, friendly, knowledgeable and thorough. I would recommend working with him and also Sunnyside.
silverfawx
Dec 8, 2014
Traded and purchased a new car at Sunnyside. What a great experience. Alexander Gad was my sales rep. Honest, friendly, conscientious, very knowledgeable and very helpful. If you shop at Sunnyside...go see Alex!! I love my 2015 RDX!!!!
Ctruscello
Nov 18, 2014
I started going to Sunnyside Acura 4 1/2 years ago when I bought my first Acura/ luxury vehicle. I had an overall great experience and was very happy with my purchase. I also brought my vehicle here for maintenance and had always had impeccable service. 2 years ago my husband and I decided that we were going to try to start a family and I knew I was going to need a bigger vehicle. I came to Sunnyside and met with Alex. I told him what I was looking for and what my budget was. Alex put me in my first MDX, no haggling, no trying to stretch my budget. He worked with me on the price and also got me a few incentives thrown in. Again, I was very happy with my purchase and services rendered. Last week a tree collapsed damaging my husbands truck and totaling my beloved MDX. I WAS SO UPSET. I loved my car and had no intentions of replacing it anytime soon. I went straight to Sunnyside to see Alex, yet again, and explored my options. This time with our new 6 week old daughter and my husband in tow. I had looked online at pricing and options and had every intention of getting another MDX. We met with Alex and Nadi and they gave me the best possible deal. They even threw in a remote starter (for the baby of course!). I had to wait to sign papers as the insurance was taking their sweet time. In the mean time my husband wanted me to explore other luxury vehilcles (his parents always bought Mercedes). We went to a Mercedes dealership and looked at their comparable SUVs. They couldn't even touch the deal that Acura was offering. Although they could come somewhat close in price, the Mercedes didn't come with 1/2 the options that Acura does. I had to buy a premium package ($3,000 more) just to get an outdated navigation system. The interior was also very dated and blah. They also don't reccomend a remote start (which run about $1,200) and told me even if I go to their reccomend installer, if there was any problems after the remote starter was put in ANY AND ALL warranties would be voided! Sorry I wasted my time even going. Alex and the team at Sunnyside are the way to go. They even did all the running around for me and had enterprise come pick up my rental from them so we didn't have to drop it off. They made it so easy at a time when things were so hard! I will be a forever customer. I have never been treated so well and had such a wonderful overall experience! I would (obviously) highly recommend!
vandyrunnr
Nov 16, 2014
Our latest dealing at Sunnyside Acura went above and beyond our past wonderful experiences there. My wife and I went in for our fourth lease at this dealership and were immediately greeted by Jimmy. He was knowledgeable about the cars available and their available options, and never tried to up-sell us during the entire experience. He promptly had us looking at and test driving our desired car. Jimmy's personality/charm is a huge asset to this dealership! He fits right in with overall Sunnyside experience. The service department has always been wonderful, too! This is why we have kept coming back for the past decade. Thank you, Jimmy and Sunnyside! Another flawless transaction.
MichaelTLX
Oct 31, 2014
Sean Sullivan was professional and knowledgeable throughout the entire purchase process. No pressure sale. Finance options were smooth and near effortless. We would highly recommend Sean for future car purchases.
KCAMDX
Oct 27, 2014
Had a great experience leasing my Acura MDX. I am new to leasing, and Rachel and Jimmy were patient with me. Rachel was in contact with me via email before I even walked in. It was nice as I didn't waste any time going back and forth with different "deals", and there was no worry about what I was offered. Jimmy also explained each function of the vehicle, and never pressured me once to make an impulse decision.
Lorirdx
Oct 22, 2014
We recently purchased a certified preowned RDX. Our sales representative, Sean, had been with Sunnyside Acura for 25 years. He was professional, knowledgable and a pleasure to work with. Everyone we dealt with during our visit were very professional and nice. Sean spent a lot of time with us during the test drive and the negotiating process. It was a very pleasurable experience and we would highly recommend this dealership.
Maddair8
Sep 24, 2014
Sam was great to work with- as was sales manager (Mike?) and finance guy, negotiations were fair and pressure free, very professional and even went the extra distance to throw in some all season mats! Would reccomend 100%
alansequeira
Sep 24, 2014
Found Sunnyside Acura to be easy to deal with. Made me feel comfortable from my first inquiry to when we drove our car off the lot.
mfh0aaa
Sep 2, 2014
Purchased a slightly used, 8,000 miles '14 MDX in August. Wally was my sales rep. He was kind, smart, engaging, honest, and lacked any of the typical traits normally associated with car salesman. It was a no pressure experience from the start. He knew everything about the car including even the smallest details. I am a professional who normally wears a suit to work, but on the Saturday I went to the dealership I was dressed way down with worn jeans and an old shirt. I expected that nobody would approach me but it didn't matter to Wally. It was nice not to feel judged. Such a nice guy. I did struggle to get the price I wanted for my trade but they eventually met my number. Franklin, their finance manager was such a gentleman. Professional and friendly. A great experience overall. Unfortunately I live quite far so I don't see myself going back for service, but I have heard the crew is great there. If you are in the market for a new used Acura you owe it to yourself to visit Sunnyside. You won't be disappointed.
northshore.mom
Aug 13, 2014
My 2006 Acura MDX's battery died. After AAA came and jumped the car, the radio and navigation systems required a code in order to be usable again. As we had bought the car used from a (non Acura) car dealer, the original code card was nowhere to be found. I called the Acura dealer/service center that I use in Virginia and they were unable to help me beyond saying take it in to a dealer and pay $125 to get it reset!Then I called Sunnyside Acura where the lovely receptionist sent me to Philip, the parts manager. Philip was a true gem! He listened to my problem and then suggested that often people write the codes in the Maintenance Guide/Tracker book. I located that book, opened the cover and indeed, all the codes I needed were there. Philip made sure that I first entered the Nav system code and second the radio code. After thanking him profusely for his pleasant demeanor and incredible helpfulness, he told me that even if the codes hadn't been written down, he would have been able to walk me through steps to get both the radio and Nav system up and running. At no cost to me and certainly a time cost to him!Philip is a shining example of good customer service and Sunnyside Acura is fortunate to have an employee of his caliber. In fact, I felt so strongly about the service I received, that I called Sunnyside back and spoke to the general manager to let him know.Radley Acura of VA, you have LOST my service. I'll be planning my maintenance of my Acura around my trips to NH and make appointments at Sunnyside whenever possible.
speedy1907
Aug 6, 2014
I worked with Sam and he was very easy to work with. He took his time, wasn't pushy at all and made it very easy and smooth. My car was ready when I was promised. Most importantly I didn't have to deal with sales managers, he handled everything from begining to the end. I also want to thank Geoff which helped me with finance and got me a very low apr rate. I recommend Sunnyside to all my friends and family.
Keefer216
Jul 31, 2014
From the moment I walked in the dealership I did not feel pressured, this was the mos least stressful experiences I ever had while buying a new vehicle.Salesperson was very helpful and knowledgable and cares for my needs. Finance manager was also vey helpful, helped with the process and made me feel very comfortable.
KTG
Jul 29, 2014
Sam was an outstanding sales person. He is knowledgeable, friendly, and sincere. Most importantly, he did NOT waste my time like experiences I've had at other dealerships. I highly recommend that you ask for Sam at Sunnyside Acura in Nashua!
sth1111
Jul 26, 2014
I appreciated the honesty and professionalism I received from both Dave in service and Wally in sales. They both guided me in the right direction with Wally helping me find the right car for my needs. It gives me hope that there are some genuinely nice people out there willing to do right by you.
bevinsheehan
Jul 6, 2014
Wally takes care of his customers! I purchased a car from him a few years ago, and recently went back for a trade in. I was hoping that Wally would be there to help me out, and he was. Franklin is very friendly and great to work with, as well!
TdoxNH
Jun 30, 2014
I have purchased or leased 5 Acuras from Sunnyside and this time was the easiest experience. Walid knew what I asked for and also what I wanted and took me to a perfect ILX. Great value for my trade in and he and the management make the whole experience easy. Franklin was a great help in speedily processing the financing. One of the reasons I keep going back though is service. Walid delivered the car to me in 2 hours and that takes teamwork. 25 years of cars through Sunnyside and for good reason.Sincerely,Tim Doxzon
ddoherty00
Jun 26, 2014
Wally was great to deal with. He was very friendly and helpful, without being pushy. I would recommend him and the dealership to anyone looking to buy a new Acura.
Proudacuraowner
Jun 26, 2014
i had a great experience buying a Car from Wally, customer service was outstanding. in fact i ended up buying two cars. he took his time to teach me the features of the car. i feel like he was genuinely concern about my total satisfaction with the buying experience. he kept saying he wanted to make sure i was happy, and he did try his best to make it happen. i would refer him to a family member or a friend ,even go back in the future.i am very happy with my 2014 Acura TSX.
mikedesmond
Jun 24, 2014
Family of 4 moving on from a Toyota Sienna to a new MDX. Spending that amount of money is always stressful. However Idy and Nadi actually made the whole process enjoyable. I would highly recommend Sunnyside and specifically Idy any day.
earld48
Jun 14, 2014
Everyone I worked with was responsive, friendly, and very helpful. I wanted a specific color combination on a certain date. They found it, called me, and arranged everything quickly and with no fuss. Sam kept in touch, but didn't stalk me. I was having some challenges with my insurance requirements which caused me to have to call back multiple times in one day; Cara answered the phone every time and was patient and very helpful. The financing was easy and smooth, Geoff did a great job with that piece. I am very pleased with the entire experience.
DJGJKG
Jun 11, 2014
My wife and I came to the dealership to look at an ILX. Sam worked with us to understand our needs and helped us find the car to fit. We didn't feel pushed or rushed and he was always friendly, and stayed within our requirements without trying to up-sell. Would buy from again.
Nguyenwealthy168
Jun 6, 2014
We got the MDX!!!! Thank you so much Idy, your customer service was beyond excellence. We really enjoyed the time there with u.... If anyone shop for SUV ,,, go for Acura MDX.. And Idy for sell man. We Highly recommend... Very professional, friendly, and kindness..Our next car will be Acura,, not just because the brand, but we enjoy the customer service there.. Once again, thank Idy!!!!!Calvin & Lyda & Richard
papi83dm
May 28, 2014
I had been researching the TL for a while and was getting close to making a decision.Went to this dealer hoping I can get a better deal with them since I had previously purchased from them. I had actively been shopping around and had gottendifferent quotes from different dealers. Salesperson (Cara) responded by email/chat and was upfront telling telling me their quote. The salesperson (Cara) refer me to her supervisor to work on a deal,her manager was very rude and unpleasant.The same day I purchased a similar car somewhere else for much less. I strongly recommend Cara as a salesperson; I really wanted to buy the car from her but I could not deal with her manager.
Sam
May 26, 2014
I bought a brand new in Nov. 2000, a 2001 Acura TL 3.2 with Navigation and another brand new MDX with Tech package in July 2007. It's been a great experience dealing with sale people and parts department. My saleman ( Ed Piacenza, he retired about 3 years ago) that sold MDX to me, for 2 years in a row, he sent me a card on my birthday to pick up a gift. It was not the gift that brought me back to dealer, it's a feeling that don't get from other dealers. Very soon, i'm looking to buy a car for my daughter. Sunnysideacura is on top of the list that I will visit first.
LoriandKurtW
May 2, 2014
I purchased my Acura RDX last weekend, and although the weather was dreary, the car experience was definitely not. I worked predominantly with Samet, who had excellent customer service, was knowledgeable, patient, thoughtful, and respectful. It was a huge deal for me to be purchasing a car, after owning mine for only two years. Samet was very patient and never made me feel rushed. He respected the time I needed to make a decision that made me feel good when i left the dealership. Samet also did an excellent job occupying my daughter by walking her down to the lounge for some snacks, giving my husband and I a bit more time to make a decision. I thought it was also great customer service for Samet to contact my insurance company to have my binder put into place. The overall experience was excellent and ended with Samet providing key chains to both my husband and I, and a special key chain for my daughter from his native country. It was a nice personal touch to the car buying experience. I will definitely recommend the dealership to my friends and family.Samet had an excellent support staff. Mike Blatus and Franklin Emerson were very helpful respectful through the process.
pinetjmp
Apr 30, 2014
In my words your dealership is top notch you guys treated me like I was the most important person around and franklin really worked for me he had my best interest ahead of all thank you for giving me the best expierence I've ever had at a dealership
drumeh
Apr 12, 2014
Upgraded my 2012 MDX ADV RES which i originally purchased from Sunnyside Acura & Idy in 2012. I basically called up Idy on a Sunday evening after a service visit and let him know I wanted to get the 2014 MDX. I sent him my trade in estimate from Edmunds.com, a carfax report on my current car and my best offer for the new car based on recent market research. I told Idy i wanted a no-haggle, no hassle process and he should make it happen. Well he did! Less than 24 hours later he called with an offer i couldn't refuse and by 6pm on Monday all the paperwork was done and i was the proud and happy owner of a beautiful 2014 MDX ADV RES. I picked up the vehicle 48h later and as usual Idy was very professional, thorough and knowledgeable and the process was a breeze. This is my 2nd purchase in 18months from this dealership and from Idy in particular, I couldn't be happier and i absolutely recommend their team to anyone seeking a honest, transparent and worry free car buying process.
russellstrong
Apr 9, 2014
We had shopped online and emailed with Cara Couture. We arranged a time to come down to Sunnyside, and once a time was set up we were contacted by Idy Niang. He was waiting for us when we arrive. He was very pleasant and knew everything about the vehicle. The test drive was excellent and we bought the vehicle on the spot. We had an old car to trade and we reaced a fair price. I was happy with the price and there weren't any odd sales tactics. An excellent experience!!!
stnguy3n
Mar 19, 2014
Those people are very friendly, professional. We have very good deal, I am living in Milton, Massachusetts, it's a long trip to the dealer but it is definitely worth it.
norkiewicz
Mar 17, 2014
Had a great experience dealing with Wally, Mike and Franklin. All were very helpful and knowledgeable about the vehicles we looked at. Wally made it easy to choose the vehicle we needed. Mike couldn't have been more helpful and Franklin was like a wizard with the financing and had us approved in 10 minutes with a great rate. My wife and I felt no pressure to buy and in the end there was no haggling back and forth. We have been loyal Volvo customers for the past 15 years and had planned on visiting 5 dealerships that day just to see what else was out there. Sunnyside was our second stop and the rest is history.Thanks for all your helpBob Norkiewicz
cmichaud
Mar 12, 2014
After researching several vehicles we decided on the RDX. Looked it up on line and after talking with Kimberly from Sunnyside online got a fair price on exactly the model and options we wanted. Came in and met with Idy who went over the vehicle with us and walked us through the purchase with ease. Certainly recommend others look to Kimberly and Idy at Sunnyside.
jyp1911
Mar 11, 2014
My TSX broke down and I had it towed to Sunnyside for service. Brian Miller was very friendly and got me set up with a rental car and later a nice Acura TL Loaner car when 1 became available. Driving the TL Loaner car made me decide to trade in my TSX and upgrade to a newer TL. Idrissa Niang was very helpful in helping me pick a 2013 Acura TL as my new car. Idrissa also got me a great trade in deal on my Acura TSX. I was told to keep the loaner car until the Acura TL was ready for pickup and this helped me out a lot since I have no other transportation. Picking up the new car was a great experience and Idrissa took the time to go over all the features pf the Acura TL. Overall my experience at Sunnyside Acura was great and I love the car.
Lpkulas
Mar 2, 2014
Was a very good experience! Sam was great! I would recommend a family member or friend to do business here, and have Sam as a sales person.
Pdery7
Mar 2, 2014
This was my first experience buying a car outside of Ford. I wanted to step up in luxury, and I don't think I could've made a better choice, and couldn't have asked for a better overall experience. My contact started with Cara through an online inquiry. She emailed and called me within 5 minutes. She answered all my initial questions on the phone as well as followed up with me via multiple emails. She set up an appointment to meet with Sam. Sam met myself, my wife, and my son the next morning. They had the exact vehicle I was wanting, ready to go when we got there. We all went for a test drive where Sam walked through all of the features and gadgets of the advance and entertainment systems. I had done extensive research ahead of time on price of the car, trade in value for my existing car, etc. When we got back, Nadi, the Sales Manager got me a price right where I was hoping they could get down to. I didn't have to haggle(usually the worst part of the buying experience). He gave me a great value for my trade in, just higher than I was figuring I could get. From there, Franklin was able to secure a great finance rate, extended warranty, etc. He let us go get lunch while they cleaned up the car and prepared the final ppwk. When we got back, everything was finalized quickly, Sam walked us through pairing our phones. We felt comfortable figuring everything else out on our own, but he told us to come back and he'll help us if we run into questions. Overall, it was an amazing experience. I can already tell this won't be my only time buying a vehicle from them(my wife is already to go back to buy one for herself). I will be referring multiple people to Sam, Nadi and Frank. Thanks guys
cynhaup
Feb 27, 2014
Overall excellent experience. Samet was extremely easy to work with - very helpful, available, knowledgeable; never pushy or high-pressure. Everyone we met at the dealership was very friendly, polite, and warmly professional. I highly recommend Sunnyside and Samet!
grooveshack26
Feb 22, 2014
Mr. Mitchell is a good manager and overseen any oversights to satisfaction. This dealership has a nice selection of high line vehicles at a good value.
Radi0geek
Feb 20, 2014
Great deal. My thanks to everyone at Sunnyside for making this a great experience. Everyone was very professional and genuine. You made what is usually a painful process easy and enjoyable. The best part is the vehicle was even better than advertised and a great deal. Many Thanks!
sammyp007
Feb 15, 2014
Sunnyside Acura, Samet and Geoff exceeded my expectations. I went in on a lunch break and Samet thoroughly answered all of my questions and gave me all of the details I needed to know about buying the car I was interested in. I went back in the evening to finalize the financing paperwork with Geoff, who also was very clear in explaining every piece of paperwork that had to be signed. Both were awesome, it was an easy and awesome experiance and I would highly reccomend Sunnyside Acura to friends who are interested in buying a car.
pseng
Feb 7, 2014
The representatives who assisted me in purchasing my MDX at Sunnyside Acura were exceptionally pleasant, helpful and accommodating; thank you for a great car buying experience gentlemen!
Nanabannner3
Feb 6, 2014
Needed a new MDX, had last one for 12 years, Sunnyside has always serviced it and I have been very pleased with them. Idy was our sales person, he was friendly and knowledgeable . He made our purchase easy and pleasurable. I love my new MDX.
sumana
Feb 2, 2014
I recently bought 2014 Acura MDX from this dealer. I just loved the way the Sales Manager, Nadi Malek, who was extremely friendly and witty helped me to find the right car at the right price. Franklin Emerson, the Finance Manager, patiently explained every details of the Finance packages and guide us to pick the right one. Last but not the least our sales man Carlos who seems to be a junior sales person tried to answer all our queries with best of his knowledge. Overall, I had a great buying experience with Sunnyside Acura!! I will recommend this dealer to all my friends!!
mitchn617
Jan 28, 2014
my wife and I drove to sunny side to look at a 2011 mdx that we were interested in and sam came out to help us . He seen that we had two children and knew we needed a bigger vehicle so he went to go get the keys .He let us checkout the whole vehicle and told us to take our time he was very patient and very nice and right there to answer every question we had , he even answered my daughters question she had about the tv and she's six.Then he asked if we would come in and answer a few question he had ,i told him i wasn't buying at this time i was just only looking and he was totally fine with that, so we went in and talked and left .Two days later he gives me a call and tells me thats a 2009 just pulled in and its was getting serviced and it was the same car we were looking at and was interested in with 10,000 miles less then then the 2011and $5,000 cheaper. he took pictures with his own phone and sent them to me and told me it would be ready in two days.he called me and told me it was ready so my wife and I went up to look at it , he had it out and ready for us to look at and also to test drive . we talked i gave him license and help us with the kids and on our way we went with no pressure at all.when we stepped in the car to test drive it the car was in great condition, it was better then the 2011 we looked at. I tip my hat to the owner that had this car and how well they took care of it and for sam for giving us a call the min it came on the lot and how well he respected my family and I. After we test drove it he asked how we like it and if we had any question before he even asked if we were interested.so we went in and exchanged paper work to buy the car, while we we're waiting my children were becoming restless and it was understandable so sam helped out getting us snacks and getting my children balloons to accommodate them.I called sam to make an appt so he can show us how to work and understand everything this vehicle has .overall this was the best experience i ever had at a dealership it was quick ,easy, friendly and best of all i never once felt pressured to make a deal. It felt that they were truly there for your needs, and we are very happy the purchase and same was very helpful and direct.Its very hard to find service like this anymore and thats why i will be back when I'm in the market to buy another vehicle. Thanks again Sam and The Sunny side crew
HReslow
Dec 3, 2013
We were warmly greeted upon entering the showroom. Wally and Nadi conducted themselves professionally with a personal and friendly attitude.Wally's "no pressure" sales approach was much appreciated. Not once did he ask, "What will it take to sell you this car today." - or a version thereof. He offered a fair trade-in value for the SAAB and provided a simple pricing structure for the Leasing of the model TL vehicle. While he accompanied us on the test drive of the 4-cylinder model, he willingly allowed us to take the TL 6-cylinder vehicle out for a test drive without his being present. This demonstrated a high level of trust and confidence on his part, which being in Sales myself, I truly appreciated.Leasing the Acura from Sunnyside Acura was the most fun I had in shopping for a new vehicle - EVER!Thank you to Nadi, Wally and the whole team at Sunnyside Acura for a job well done. I look forward to doing business with you all for many years to come.With kindest regards,Heidi Reslow
zakbailey
Nov 23, 2013
When we arrived at the dealership, we were greeted outside by Sean and we instantly felt comfortable. He was very knowledgeable and patient with us. We had seen the car we were interested in on the internet, so we had narrowed down our search a bit. Sean walked us through the whole process and we never considered going to look at other cars as we had originally planned to do.
Rick33t3
Nov 9, 2013
Our first perception of Sunnyside Acura was one of friendliness and an attractive showroom. The sales staff and managers were very professional. We were greeted kindly and were well recieved in the showroom. An attentive gentleman by the name of Sean Sullivan was quick to introduce himself and advise us that he would be happy to help in any way, in regards to questions and answers pertaining to the Acura inventory or used vehicles as well. I immediately proclaimed my intention of buying the car from Sean, and the rest is history, end of story.I sure think the 2013 TSX is a swell car and it drives like a charm. These cars are built in Sayama Japan about 38 km from Tokyo. And you know the Japanese don' t fool around when it comes to making cars. This is a very nice car. No questionable about it.
SaniyaBilash
Oct 29, 2013
I was in the market for a used Honda Pilot , and I hate dealing with car salesmen. I always feel like they are breathing down my neck and are trying to push me to purchase something I don't want. But the sales folks were very professional, courteous and willing to work with me to assure a fair deal was made. They open and hold the door for my wife and daughter. I did not buy the car because the price was not negotiable. Only thing I really felt bad when we walked out no one open/hold the door for my wife and kid. Then again I would recommend this dealer and thanks Alex Gad and the Manager for their help and smiley face.
dacalkins
Oct 21, 2013
Brian and in his absence, John were both professional and thorough in their explanations of the services needed and provided. They never failed to call to clarify issues or provide updates as service was on going. Though we live in Wisconsin, spend 4-5 months a year in New England. When out East we go out of our way to have our cars serviced at Sunnyside Acura.
Donovan33
Oct 10, 2013
In late September, I began the search for a new SUV to replace my '04 Volvo XC-90. My first stop was Sunnyside Acura where I found an RDX that I loved. The Sales Consultant, Idy, did a wonderful job educating me about the car and helping me compare it to similar vehicles. My wife and I were highly impressed with Idy's depth of knowledge of the RDX and of various SUVs of other brands. Idy was polite, informative, articulate and took the time to build a strong rapport with us. We weren't going to buy the very first car we saw, so we thanked him and continued on our way and shopped around. In our travels, we found that everything Idy told us about comparable vehicles was right on the mark. He never once bashed another brand, but gave us straightforward, fact-based information about each of the SUVs in which we were interested and we discovered that all of it was true. After our visit, Idy followed up with us by phone and email and, without being a pest, made it clear that he was there for us and willing to work with us on the RDX. After looking at and driving many vehicles, we made our way back to Sunnyside and, after some negotiation, purchased the RDX. After the deal was done, Idy gave us a very thorough tutorial on the SUV, answered every one of our questions and helped us program various technology functions to suit our preferences. We've owned the RDX for almost three weeks now and we love it. Idy has followed up a couple of times to see if all is good with the car and to offer his help we have any questions about the technology or other aspect of the vehicle. As best I know, Sunnyside has a good reputation in the service department and we are counting on that being the case. We are optimistic because, if the service experience is anything like our experience purchasing the car, we will be very happy. We wholeheartedly recommend Sunnyside and Idy as well as the Acura RDX.
michael21437
Oct 8, 2013
I actually went to this dealership for their exceptional service to have my older MDX serviced and wandered to the sales area to look at the new cars while waiting. Walli Noueiri asked if he could help - I asked if I could drive a new RLX and the rest is history. Walli was very professional and patient with this older woman who is not very technologically inclined. He has made himself available to help whenever I need it and I am currently in the process of periodic "lessons" on how to use all the technology this vehicle provides. I would happily purchase a car from him again in the future and would recommend him and the dealership to any of my friends. I would give him a solid 10 out of 10.
acuramike
Oct 5, 2013
I have to say my sales experience at Sunnyside Acura was the best I have ever had, and I have purchased many new vehicles. I have to thank my superior salesman, Alex Gad. Despite that rude and absurd note from one client, you can see from his many, many positive reviews that she doesn't have a clue. Alex was patient, caring, and outstanding at what he does. My family and I had to make sure of the vehicle we selected, so we requested a lot of time from Alex to go on many test drives and pick his brain on the many, many features Acura has. Alex was more than happy and patient and quite the true professional through out the whole sale. We drove away with a new Acura and couldn't be happier. I will recommend Alex to everyone who will listen! Thank you!
nicolemac28
Sep 30, 2013
This was my first experience purchasing a vehicle at sunnyside but we have been using this dealership for maintenance on our 2005 MDX for years so feeling comfortable with the service dpt. was a plus. To be honest at first, I was very put off by a certain gentleman I started working with by the name of Alex in the sales center..very arrogant, condescending and unprofessional at times..but Wally took it from there and made me feel right at home thereafter..so glad we met him! Franklin was extremely helpful to us too! I do feel that I got the best price around on my 2014 RDX but maybe I could've had a bit more in the perks dpt..just my opinion! Overall my experience was mostly pleasant aside from that one person! Now I know in the future I will not settle for just anyone to sell me a car! And I do LOVE my new car :) thank you Wally and Franklin!
Mr. & Mrs. Chez
Sep 23, 2013
My wife and I were traveling from Pittsburgh to Maine in the evening and our transmission blew in 2000 Acura TL outside of Tewksbury and we limped into the Honda dealership. They could not help us but highly recommended Sunnyside Acura, saying their service was first rate. This comment was echoed by the tow truck driver the next morning, unsolicited. Though they had a full schedule and knowing our predicament they promised to evaluate it by 4pm that day. They called at three. The cost of the transmission exceeded the worth of the car and we were in a bind. We worked with Mike Keane on one of the possibility of purchasing one of their used cars. He was empathetic to our plight and our financial constraints and we both realized they had no real options for us. He went above and beyond in helping us with our problem of what to do with the car. We are grateful for his understanding and would recommend him to anyone.
carolooch
Sep 19, 2013
We were looking to buy an Acura MDX 2014 and met with Wally in early July. He was very helpful in answering our questions, and we told him we would be back in August to purchase one. There was no pressure into buying the car right then and there, and we appreciated that. We did come back in August, and purchased the car. We were extremely pleased with Wally, and he was very helpful in teaching me and still teaching me all about my MDX. I would highly recommend Sunnyside Acura and Wally to anyone I know interested in purchasing a new car.
Kev
Sep 17, 2013
This place will advertise a great deal on Accura without picture or VIN number. When you can tact them, they will tell you that vehicle just got sold. and then they take liberty to keep sending you emails and phone calls. Cheap old trick to generate traffic.
WilliamsDNH
Sep 12, 2013
I admit being a fussy customer. I was rather annoyed that Acura decided install Bridgestone tires on the TL base model. When I made this known, Sunnyside Acura offered me top of the line Michelins, nearly matching online prices. Furthermore Sunnyside gave me substantial (most of their value brand new) credit for the Bridgestones with 2,000 miles on them already.
moneydance
Aug 26, 2013
I hate car shopping! I hate the run around, the long waits while the salesman supposedly talks to the finance manager repeatedly... the feeling like I'm being bamboozled. I hate this ridiculous question: "How much do you want to spend per month?" BUT, the experience with Sales Consultant, Idrissa (Idy) Niang of Sunnyside Acura in Nashua, NH was the polar opposite of any car shopping/buying experience I've ever had. The advertised monthly payment is exactly what you pay. Idy didn't try to add rust proofing and doesn't charge you to recondition your own trade-in vehicle. He listens to your needs, likes and dislikes, and works his magic. It doesn't take an hour for him to come back with answers to your questions and it doesn't take an hour for him to work up a deal. His knowledge of the products he represents is vast. Idy informed me that his business practices are exactly that of Sunnyside Acura. How nice that the dealership's business model doesn't put its employees in awkward situations which tend to erode customer trust. Idy provides an extremely high level of service and professionalism. I was so very pleased with his abilities that I returned to buy another car from him just 3 months after the first one. If you want a completely "hassle free" and very pleasant car shopping/buying experience go see Idy at Sunnyside Acura.
hanzachbi
Aug 13, 2013
Purchasing my car from Sunnyside Acura was a pleasant experience because of Idy Niang, my salesman. He is by far the nicest salesman I have ever dealt with. He is not pushy. That was very important to me. No harrassing phone calls or emails to see if I had made a decision. Idy was very patient. I always felt like I had his full attention. I had many questions and he answered all of them. I highly recommend Idy to anybody interested in purchasing a car.
LisaCraven
Aug 9, 2013
Our overall experience with Sunnyside Acura was excellent! We really enjoyed working with our salesman Samet Okyar. He was very friendly, sincere and willing to please. So much so that after helping our son purchase a used Acura we returned to Sunnyside. Sam worked with us again to purchase a second used Acura RL for ourselves. Looking forward to future service visits...The Cravens :)
swilliams2207
Aug 6, 2013
I had a great experience at Sunnyside Acura. My salesman Wally Noueiri was exceptional, knowledgeable, respectful, friendly, and made my first car buying experience one I will always remember. Absolutely recommend Sunnyside Acura for hassle free shopping. Would do it again ten times over. Very excited about my new purchase. Not to mention I got an incredible deal offered right off the bat, no games here.
heritagepalm
Jul 2, 2013
We arrived at your dealership on June 29th, to look at RDX's - The reason we came to your dealership was we are members of USAA Insurance and you were on their list. We are so glad we came to you.Wally Noueiri introduced himself we entered his office and talked about the RDX in the showroom and ended up purchasing it right then and there. We had already driven a RDX in Florida so we knew how they drove. Wally worked with my husband on the price and etc, he was so courteous due to the fact that my husband is very tough when it comes to buying an automobile. He handled himself so very well, no pressure on us, and I would highly recommend your dealership and also Wally. He is the nicest salesperson we have met in purchasing automobiles and you should be very proud to have him at your dealership!!!We would recommend him to everyone.
Axelmax
Jul 2, 2013
Wally was very friendly, knowledgeable and courteous. He made us feel important and special. He believes in the Acura brand and in Sunnyside as a dealership. He made every effort to show us why he felt that way and why we would come to feel that way. He is a great ambassador for Acura and Sunnyside.Wally allowed us to take our time without pressure and answered all of our questions as well as suggested other considerations we take into account during our decision process. Most important though was that Wally listened to us and was able to translate our "wants" into the attributes of the car we purchased. He openly admitted that not all of our "wants" would be met, but identified the trade-offs clearly and allowed us to make the decision.We are happy with our choice and pleasantly surprized at the buying experience. We tend to keep our vehicles for 10 years or more and dread the car shopping adventure. Because of Wally, Sunnyside will be our first stop when we look to replace our other car.
230pinehill
Jun 29, 2013
Wally was great to work with! With his help, friendly manner, knowledgeable input and gift of clear communication, my husband and I are now owners of an Acura RDX. It's terrific to drive and we are really enjoying it. Of course, there is a lot more for us to learn about all the sophisticated equipment, but Wally says to "call anytime for anything".....how helpful is that! Thanks Wally. Also, our time spent with Franklin Emerson, Finance Mgr. was really filled with great information regarding options for service maintenance contracts. Thanks Franklin. Phyllis Wojcik
cathleent
Jun 28, 2013
I bought my first Acura (TSX) in 2004 and have been extremely happy with the car and service I've gotten through Acura. Dave Boulanger has been my service consultant for the past 9 years and I would be remiss if I didn't mention him in this review. Dave's integrity, honesty, and knowledge have ensured my commitment to Acura service all these years. I came into the dealership on Tuesday night knowing it was probably time to trade in my TSX. Wally Noueiri greeted me at the door with a friendly smile and warm handshake. I felt he was genuinely sincere from the first moment which allowed me to open up about how I wasn't sure what my options were or where I wanted to go. Wally helped me determine that leasing was the best route for me at this time. I am now the proud owner of a 2013 ILX Hybrid and I look forward to a continued relationship with Acura. Being in a Customer Experience role myself, I appreciate good customer service when I see it. Thank you, Acura!Regards,Cathy Trainor
Denise Catherine Weinstock
Jun 21, 2013
I had the pleasure of meeting Alexander Gad, Sales and Leasing Consultant at Sunnyside Acura, Nashua NH.. Mr. Gad was professional, informative, generous with his time and expertise and the entire process was an excellent experience for me and my family. I purchased a car the same day and was so delighted to take my 2013 XL home that afternoon. The Sunnyside Acura personnel are also professional and friendly. The facility is immaculate and very inviting for clients. I would highly and easily recommend Alexander Gad and Sunnyside Acura to my family and friends. Sincerely, Denise Weinstock
rscorreia
Jun 19, 2013
The friendly, knowledgeable, low pressure approach made the car buying experience very pleasant. There was a large selection of vehicles and we did not feel rushed at any point during the process.
Patriot1
Jun 13, 2013
Sunnyside Acura is a top notch dealership. As a female going in by herself, they made me feel welcomed and were helpful. Idrissa was very warm and not pushy. He suggested that I take the car for a test drive by myself and that impressed me. He wasn't going in for the hard sell, which made me feel at ease. The whole team was very friendly and chatty, even though it was at closing time on a Sun. on Memorial Day weekend. Bobby the sales manager was great too. He gave me a price and I asked if he could do better. He came back 20 min. later with a Very Reasonable quote. I was thrilled! I love the car and I'd suggest Sunnyside to anyone. Thanks, Jennifer Hoyt
Acura fan
Jun 12, 2013
I had a great experience at Sunnyside. Alex Gad my sales person was excellent. He made sure I was informed about everything about my car and the dealership. I got a fair price and am completely happy with the team at Sunnyside.
saraht09
Jun 12, 2013
Wally Noueiri made the experience easy and fun! He knows the Acura product so well and is very friendly and professional. I never oncefelt I was being pushed to purchase a car. I was interested in two models and I test drove both. Wally answered all my questions and nevertried to sway my decision towards one car or the other. The quality of salemenship he portrays is exceptional. I would recommend him to anyof my family and friends. I look forward to doing business with Wally and Acura in the future. Right now I am loving my Acura TL.Thank you Wally!!!!Sarah Tetreault
fosterjes
Jun 12, 2013
I had a great experience at Sunnyside. Alex Gad my sales person was excellent. He made sure I was informed about everything about my car and the dealership. I got a fair price and am completely happy with the team at Sunnyside.
GerryLaw
Jun 11, 2013
My wife had previously owned an Acura and loved working with the people at Sunnyside Acura. She looked at the Lexus RX but preferred the MDX. I was a previous Lexus owner and really expected that I would be going back there. We worked with Wally and found him to be very friendly, knowledgable and a great guy to work with. When I drove the RLX...I loved it! Nadi closed the deal and I have loved the follow up and attention to detail thatSunnyside provides.
Josh
Jun 10, 2013
My friend and I were buying a car together, we went to look at Acura TLs, but got manipulated into looking at RLs. We test drove the car in the PARKING LOT, got badgered to put $1000 down to hold the car when we quite frankly did not want it; THEN got told we were a waste of time. So I wouldn't waste your time with this dealership. Go to Acura of Boston, you won't regret it.
Jigo
Jun 6, 2013
thank you alex at sunnyside acura for giving me best prices for a brand new 2013 TL.. i liked how sunnyside worked with me to give me a very compitive prices for my TL... i am glad that i came to sunnyside acura and bought the TL... THANKS AGAIN ALEX AND SUNNYSIDE ACURA!!!!!
RABDDS
Jun 5, 2013
VERY GOOD EXPERIENCE IN PURCHASING MY "NEW" 2011 HONDA CRV AT SUNNYSIDE ACURA...KIMBERLY DEWITT WAS VERY KNOWLEGABLE AND PERSONABLE. ONE OF THE BEST BUYING EXPERIENCES IN ALL OF THE 21 VEHICLES I HAVE BOUGHT IN 44 YEARS.
SuvMommy
Jun 5, 2013
My Husband and I were in the market for a Used Honda Pilot. We did quite a bit of research and knew exactly what we wanted. Sunnyside Acura sold us a Pilot that exceeded our expectations. We were able to purchase a better model of car for the same price other dealers wanted for a lesser model. The Sales Manager Bobby (who is also amazing....) put us with Idy for test driving and sale. My experience in buying a car was completely flipped with in working with Idy. At no point during my interaction was I uncomfortable or pressured. My Husband wasn't able to come with me and I had my small 3 month old son with me. Idy was fabulous and actually held my son while I was signing paperwork!! (He's great with kids!) He and my little buddy became fast friends. I was very much at ease with Idy and the whole staff at Sunnyside Acura. We have had the car for several weeks and love it. We will definitely be back to purchase future vehicles from Sunnyside Acura....and Idy! You can't go wrong going here!
JohnG
Jun 3, 2013
Thank you to Sunnyside Acura for a wonderful experience in leasing my MDX. The entire staff was highly professional and geared everything to what was best for my needs. Very low pressure atmosphere with no attempts to push needless packages or add ons. Special thanks to salesman Idy Niang who is the finest salesperson Ive ever worked with; highly professional, knowledgeable and personable. Ive had several follow up calls and e-mails to check on how everything was going and offers to come in to review the technology on the vehicle..certainly not your typical car dealership!
dramish
Jun 2, 2013
I purchased an Acura RDX yesterday at Sunnyside. Alex Gad was the sales person that I worked with and he was a real professional. Knew the car very well, listened carefully, and worked to arrive at a very fair deal for both parties. Alex was polite, patient, always willing to go the extra mile to make this a pleasant car buying experience. I highly recommend both Alex and this dealership.
RAV4
May 31, 2013
Our purchase of a used vehicle through Sunnyside was a very smooth process. Our sales person Kim was very up front and fair about the available vehicles and pricing and helpful in finding a vehicle that I would love and fit our budget. They handled the purchase details very efficiently as well. This is our second purchase of a vehicle through Sunnyside and although we do not purchase vehicles often both experiences were good and I would recommend shopping at Sunnyside.
racer
May 31, 2013
We bought our new MDX from Mr. Alex Gad, and we couldn't be happier! He is a true sales professional, very friendly , and super helpful! Thank you so much!
K and T McD
May 31, 2013
Our Sales Person Samet was wonderful. We live 1.25 hours from the Dealer in Nashua and did quite a bit of negotiation via e-mail. He was very patient and easy to work with. He was able to answer all our questions and walked us through all the options on the car when we picked it up. This was my first new car in 11 years and I truly enjoyed the buying experience with Samet and Acura of Nashua. The financing was quick and easy and the dealer made us very comfortable while we waited. We are enjoying our new RDX!
MDXlover4life!
May 30, 2013
Our family bought our most recent vehicle from Sunnyside Acura. We had the pleasure of meeting and working with Alex Gad, and he is amazing! He made the whole buying process so easy and great! He went out of his way to be sure that we were happy the entire time! He even worked hard to make sure my kids were happy with the vehicle! Thank you, Alex!
Acura owner
May 30, 2013
We have purchased two and leased one car through Sunnyside. Always a pleasant experience. We are very happy with Acura. Customer service is excellent for purchasing as well as service. Could not be happier. Highly recommend.
BruceK
May 30, 2013
My wife and I had a great experience leading our last 2 cars from Sunnyside. Wally and Nadi in particular were knowledgable, honest and efficient in handling our leases with no hassles. No games, just presented with clear numbers and advice based on our budget and no last minute surprises. We will keep coming back and recommend them to our friends.
Brent O.
May 29, 2013
I got an online quote for a used car from my bank which is a military bank that has a relationship with Sunnyside. Eventhough the price of the vehicle was higher than than the quote I received the dealership honored their price while giving me a reasonably fair price on my trade in. My salesperson, Idy, was very knowledgable and personable and made the process as easy as possible. The car was delivered on time and in great condition. Fiancing was a breeze and only took a few minutes to complete. I would definitely recommend buying a car from Sunnyside
family guy
May 29, 2013
i bought a car from this dealer, the process was quick enough and i got very competitive quotes from the sales rep.. i'm completely satisfied with the buying process, i had quotes from all accura dealers around Boston and even CT and VT by far this one got me the best quotes. they even got much better car loan for me than my own bank offered. all to all i am recommending this dealer for business to everyone.
heymikeymo
May 28, 2013
I met with Idy Niang when my wife and I went to look at used cars. We expected the usual car salesman routine but Idy was no that at all. He was friendly and patient with us when we said we wanted to drive 5 cars and took us out in all of them. My wife even really liked the new ILX so he took us out in that as well. He spent many hours with us that day and answered all my emails and calls as we decided which direction to go in. The negotiation process was easy and I never felt pressured when I said no to things. We ended up with a used car and I feel like we got a fair deal. I would definitely recommend Idy and Sunnyside Acura if you are in the market for a new or used vehicle.
Brian
May 26, 2013
Kim a sales lady told me one price I told her good on the price would send my wife down the next day then they raised there price 2000 dollars I asked her you will honor the price right she said would not since I did not write a check and they can change their prices daily really what dealer raises their prices daily after agreeing to a price to a customer way to be be what reputation sleazy car dealers have worked so hard to not be sunny side Acura!!! Stay away from snake oil sales women or men like this!!!!!
islandgirl54
May 7, 2013
Sunnyside is not your typical dealership and the salesperson I dealt with, Idy Niang, was exceptional in service, friendliness, knowledge of the vehicles/financing options and fairness. Once I decided on the vehicle I wanted he worked diligently to provide me with a lease contract that suited my needs. This is the 3rd Acura I have bought through Sunnyside and I will continue to highly recommend this dealership to others in the future.... they are the best!!!
skijammer
May 7, 2013
We really appreciated the time Alex spent letting us test drive multiple cars. He explained all the features, and there are many. We had done online research comparing Accura with Cadillac and Infinity and the options and pricing seem to be a much better value. Also the EPA mileage ratings were consistantly better with Accura. We really liked the inclusive maintenance package and the free state inspections. All phases of the purchase were explained throughly and seamlessly. Thank you, we would not hesitate to recommend Sunnyside to others.
kmerch4
Apr 30, 2013
Excellent service! Had a wonderful experience at sunnyside acura. We receive great service and a great price on the new rdx and would refer others as they are in need of vehicles.
sonnydoss
Apr 27, 2013
The customer service was excellent at Sunnyside Acura. Alex Gad was a first class professional all the way thru the buying process. It took us about 2 months to finally decide what we were going to purchase. We kept coming back to Alex and Acura after driving quite a few other brands. We had been Toyoto owners for over 20 years and been very satisfied with our cars, but this time we decided we wanted something a little different. We will recommend Sunnyside Acura and especially Alex Gad to our friends in the future. We would also like to congratulate the entire staff there for their professionalism. Thank you again. Sonny & Clara Doss Amherst, NH
bealsbuddy
Apr 27, 2013
Most of the time when you are buying a car,its not a very good experience.The time spent at Sunnyside was quite different The sales staff was great. The salesman Mr Samet Okyar was very good. He spent a lot of time with my wife and I explaining all the technology that you get in a new Acura ILX. He even offered to come to the house if needed. Now that what I call service. Great dealership.
Nhd90er
Apr 25, 2013
They worked hard to get what we needed and not just make a sale. Sean took note of what we wanted what we were willing to spend and gave us a very reasonable amount for our trade in value (other dealers offered much less). We never felt pressured and they were quick to respond to all questions and spent a good amount of time after we purchased te car to make sure we knew how everything worked! The price on the car was comparable ( if not a little better) to other dealers but the condition of the car and how they worked with us sets them apart from everyone else we visited who were just out to make a sale.
Lisajs
Apr 22, 2013
I had a great experience with Sunnyside Acura. The staff was very friendly, and they worked with me to come to the a good deal, without wasting my time.
jtooth10
Apr 22, 2013
Overall very happy with my decision to purchase the Acura TSX. It was a very last minute change in that I went into that day planning to buy a 2010 Acura TSX at Acura of Peabody but then called Sam at the last minute to inquire about the details of the 2012 with less miles. Everything played out and changed in a matter of just a few hours and I drove home in the car that night. This is my second experience with Sam. The first was looking at MDX's where we decided to go with a Ford Edge because of price but I have been very impressed and he will certainly always get my first call in the future. Jason Toothaker
Knoxj23
Apr 20, 2013
Very friendly dealership, great sales force. Very helpful, salesperson (Samet) highly recommended. Was not pushy at all. Definitely will be going back next time! Thank you Sunnyside.
9russell
Apr 18, 2013
The experience at Sunnyside Acura was great. Walking into the dealership was very different than experiences in the past with other dealerships. Very friendly, comfortable atmosphere. All questions and concerns were handled promptly. Our salesperson, Andrea, was great. Tony was great and Franklin bent over backwards to help us get financing approved. We will recommend Sunnyside and look forward to doing business there in the future!
jac55
Apr 16, 2013
I as promptly greeted as I entrdtedealership. Sean askd me a few qustions, determined what vehicleI was interestd in, then spent a few minutes going through it to explain the features.He took me on a torough test drive to allow me to gt a good feel for te vehicle.We then returned to the dealership to dicuss terms of the deal. After some negotiation we came to an agreement an h fund the color combination of my choice. It was a very busy day at the dealership so instead of having me wait he explained it wuldbebet to come back. When I returnd my vehicle was perfectly prepped and filled with gas.We spent a few more minutes going through the car then I drove away.All in all a great experience.
Ctruscello
Apr 9, 2013
I brought my 06' TL in for service when I was asked if I would be interested in trading in my vehicle. I was thinking about trading in my car for an SUV in the next year but wasn't really looking the day I went in. I decided to speak with Alex (in sales) anyways to look at future options. He was so helpful and considerate of what I was looking for, the value on my trade in and most importantly, my budget. He listened to me and was very honest with all the info and the numbers, he didn't try to push me into anything I wasn't comfortable with. He showed me a few things but I had spotted an 2010 MDX Advance w/entertainment package that I really liked. It was, of course, out of my price range, but Alex knew I liked it and asked his manager (Nadi) if he could help me out. Long story short, they really worked the numbers in my favor and even threw in a bunch of extras AND helped me out with an extended warranty. I was still unsure as I am not good at making large decisions on the spot. I expressed this to them and they totally understood. They said to take a few days and think about it, no pressure...I bought the car the next day. This is my second vehicle that I have purchased with them and Franklin (the finance director) actually had helped me 4 1/2 years prior with my TL. I have always had impeccable service with Sunnyside Acura and can honestly say they have a customer for life. It doesn't matter if the vehicle is top ranking, if the customer service is poor it makes all the difference. The staff at Sunnyside have the BEST sales/managment/service I have ever delt with in ANY business and would reccommend them to everyone. Even the service department is great. They show and explain to you the work they suggest and why it should be done or if it can wait. Their prices are reasonable around the board and like I said, service is unmatched! Thank you Sunnyside for making my car buying experience and service so great.
Khenfucius
Apr 7, 2013
We got a very warm welcome and well treated on the side.The sale consultant, Samet Okyar, has been very helpful in guiding us for the choice of the vehiclewe want to purchase. Frank talking and very careful about the features of the car, the Acura MDX 2013. It was a very good buying experience and we would certainly recommend that dealer to friends.
Kristen22
Apr 4, 2013
Everything was excellent! Wally was a pleasure to work with! I would recommend Walli to my friends, amply, and coworkers. He made the car purchasing process a breeze.
yennipoosier
Apr 3, 2013
Sunnyside Acura is a no pressure dealership, a great place to do business. Sam was our sales person and he was really a pleasure to deal with, always professional and courteous and knowledgeable about the cars. Sunnyside is smaller than some of the other dealerships we visited, but that could lend to the charm that they have, the "mom and pop" equivalent for car dealerships.
Mustafacorbaci
Apr 1, 2013
My experience was very positive. I found the sales man to be responsive, knowledgable and friendly. It feels like a family business. They are also very organized. Thank you.
tungle
Mar 30, 2013
Samet was very professional from the start to the end. His knowledge of the vehicle I was interested in was very thorough and answered every question I had. Buying a car today was a pleasant experience and I could tell how passionate he was with his job and his customer interaction was pristine. Overall a great experience and I would highly recommend this dealership and especially Samet to any of my colleagues.
sbasile11
Mar 29, 2013
Alex was extremely professional and easy to deal with. My wife and I each bought a car from Alex and he was extremly helpful in selecting the right car for each of us. his knowledge about Acura and competitor cars in the industry really made everything easy for us. he is a super nice guy and i am happy he was our contact and I look forward to buying my next car from him!
scampbell98
Mar 28, 2013
It was a real pleasure doing business with Sunnyside Acura, especially dealing with Wally. I'm glad we hesitated about purchasing a vehicle from another dealer. Wally was warm, friendly and willing to show us everything we wanted to look at. He has a quick sense of hummor, and it fit well with my husband! My husband and I had another car on hold from a different dealer, but because of Wally, and his willingness to show us the vehicle, without being too pushy quickly made us change our minds! He pointed out different features in the vehicle that enhanced the vehicle, without sounding pushy. We actually ended up buying two vehicles from Wally!! In my husbands words "We approached the Sunnyside Acura dealer.We saw Wally come out, smile and promptly were greetedHe made us feel welcome and we started to barter.As we talked about deals in the showroom we were seated.We liked what we saw and felt right at home.We bought two cars so shiny that even the mufflers had chromeWally is top Notch!!!!!!
Chudwarrior
Mar 25, 2013
Wally is very friendly and easy to work with, not too pushy and overbearing like many in this buisness. He is the only genuinely nice salesman I've dealt with. I have not dealt with anyone else at this dealership. The dealership itself was clean.
yaotao
Mar 19, 2013
Purchsing a new car may not be a easy job. It may be very time consuming starting from choosing a brand to negotiating the final price. However, Samet Okyar at Sunnyside Acura made it very easy and pleasant for us. Samet is very helpful and friendly. My wife and I are very satisfied with his quality of work. I will definitly recommed Sunnyside Acura to my friends.
coachp
Mar 19, 2013
Sam worked with my son on buying his first vehicle and after test driving several cars put together a great deal on a new 2012 TSX. Nick had a wonderful experience and i will be purchasing my future vehicles from Acura. Also Tony was one of the best sales managers I have ever worked with at a dealership . It was a great experience.
damnhandy
Mar 18, 2013
My experience with Sunnyside Acura, and Idy in particular, had to be hands down the best dealer experience I have had to date. This was my first Acura purchase and Idy was extremely low pressure and worked with use to get the vehicle I wanted. Idy's sales style was refreshing and enjoyable. I've yet to encounter a sale person to have the depth of knowledge in the products that Idy had. Idy was very mindful of our time and suggested that we head out for lunch nearby while they drew up the paper work. I'm very happy with my new RDX and will definitely consider another vehicle from Sunnyside.
gudzy
Mar 16, 2013
All aspects of my leasing experience at Sunnyside were first class. Idrissa Niang is a true professional and gives top notch service from the moment you tentatively walk on to the lot, through the negotiation, through the paperwork to when you finally drive off of the lot. He made the entire process very enjoyable and will be the reason I will recommend Sunnyside to family and friends. This dealership has a great reputation and my dealings with them truly made me a believer. Thanks Sunnyside!
PeteMacDonald
Feb 25, 2013
I worked with both Wally Noueiri and Tony Khoury on buying a used car. I only buy used cars and have purchased from both private owners as well as dealers. As dealers go, these guys are top notch! I took a test drive with Wally and found a few things that were of concern to me. He promised to address all the three issues that I brought up and he delivered on all three! Between Wally, Tony and myself, we negotiated a fair price and I did not feel the pressure that I had felt in the past from other dealers. Thanks for the great experience, and I will definitely be sending new customers your way. Keep up the good work guys!
takeanap
Feb 21, 2013
I returned to Sunnyside this year because of the outstanding service I received 7 years ago when I purchased a pre-owned MDX. I didn't think it could get any better, but "wow" was I more than impressed. I went to the dealership on three different occasions to inquire about a new MDX. The first person I came into contact with was Alex Gad. He was courteous, professional and engaging. I was not ready to purchase that day but he did keep in touch with me via phone to ensure me that he would do whatever I needed to get me into a new MDX. The day that I went back to drive the MDX, Alex was not there but Mike Keane and Franklin Emerson were more than helpful with my questions and assured me that they were also there to help me along with my purchase. Finally, once I took the big leap and decided I needed a new vehicle, Alex and his manager Nadi Malek put me at ease and made my Presidents Day a day to remember. The finance manager Franklin helped me decide what I truly needed for this vehicle, such as the maintenance plan and the extended warranty. He also took the time with me on such a busy day to answer all questions regarding my finance needs. Alex then took time 2 days later to go over ALL questions I had regarding the vehicle because the day I purchased I had to drive away in my new MDX to pick up my young boys at school. My boys returned with me that day and he was terrific with them in explaining anything technical in the vehicle as they have IPads to link to the stereo system. As we drove away that night my boys said "Mom, Alex and everyone there are so nice". The team at Sunnyside Acura are true sales professionals that I would highly recommend them to friends and family. Thank-you Alex, Franklin, Nadi, & Mike for putting a huge smile on my face as I drove out of your dealership. I love my new MDX and am confident in my purchase because of all of you. P.S. My first visit to the service department to add additional accessories was right in line with the professionalism of the dealership. Thank-you!
lkittle
Feb 15, 2013
I was very pleased with my sales rep, he did a great job helping me with all my questions, concerns and why I should buy Acura.I was planning on buying Lexus and thought I'd stop in and consider Acura before buying the Lexus. Alex was not given much timebecause I had a appointment in less than 30 minutes (1st time I stopped in) and he had me rethinking my decision. My business is based on referrals so I know how important that is and I would definitely recommend your dealship and Alex.Also the general manager and the finance manager were very helpful and nice to deal with - Thank you!Larry Kittle
souporfly
Feb 4, 2013
Idy and the rest of the team at Sunnyside were all extremely friendly and easy to work with. There was never any pressure, and Idy really took the time to explain everything and answer all of my questions and concerns. After I purchased the vehicle, I did have a couple of issues, one of which was not expressly covered by the warranty. However, Tony, Jim, and Idy all stood behind their product and did the right thing and took care of me. As a result, I will be back in the future knowing that they actually care more about the customer than the bottom line. I would recommend this dealer.
jimpeebles
Jan 31, 2013
I have leased more than ten automobiles from Sunnyside Acura since moving to New Hampshire in 2000. To begin with, I find acura automobiles to be the best value for my money. I particularly appreciate the fact that the TL model comes very well equipped leaving little to be added at additional cost. I return to Sunny side Acura because I have found the sales and service personnel to be genuinely friendly and unusually responsive to my needs. It is always a pleasant business experience leaving me with a smile on my face. I couldn't, for the life of me, even consider going anywhere else to lease or buy my Acura Automobiles.
hansunderdahl
Jan 30, 2013
I contacted Sunnyside Acura in response to a car advertised on (I think) Cars.comI ended up talking with Walid Noueiri just by happenstance. We would have bought a used Lexus RX350 the week before, but the car was sold by the dealership before we could get there to look at it. I then started re-considering the Acura MDX and decided it was more suitable for us. Walid did a masterful job of reeling us in to your store to look at the car, considereing we live 2 hours away. It was exactly as represented .The whole experience was about as pleasurable as forking over $40 grand for a new car could be, thanks to Walid.The only reason Customer Service, Quality of Work and Price do not get "Great" ratings is because we do not have enough experience with you to rate them.Hans Underdahl
mrmm9
Jan 30, 2013
As a first time visitor and buyer at Sunnyside Acura, I am very impressed with Idy and the dealership. Idy is an excellent salesman. He is friendly, patient, professional, no pressure, and has an in-depth knowledge of the Acura models. I looked off and on for a few months at various makes/models of cars at various dealerships. My wish list included all wheel drive. The purpose of my visit to Sunnyside was to test drive an Acura MDX. The MDX is a great vehicle, but after the test drive, I knew it wasnt for me. Then Idy offered me a test drive in a 2010 Acura RL. The RL wasnt on my car shopping radar, but after taking a test drive, I knew it was the car for me.The vehicle I purchased was priced competitively, and Idy made the effort to complete the sale within my budget. A difference I appreciate is Idy negotiated with me and did not bring his manager in to close the deal. Kudos Idy!After we shook hands on the sale, Nadi Malek the General Sales Manager and Tony Khoury the Pre-Owned Sales Manager introduced themselves just to say thank you and offered their help if I needed anything. Nice!When Idy delivered the RL to me, he programmed the Navigation/Tech Package with me, and explained all the features and functions of the car.A few days later, Idy contacted me to see how the RL and I were doing. Just fine!I had a very pleasant and hassle free experience at Sunnyside Acura. I am enjoying my Acura RL. I highly recommend Idy and the Sunnyside Acura dealership!
voytek_c
Jan 29, 2013
Wally is one of the nicest and most helpful sales guy I have ever met. We drove all the way from Worcester (which is about an hour drive) to take a look at a used Acura TL, and we were sold on the car the same day! It was a very pleasant experience and if we lived closer to Nashua, I would definitely go there for my oil changes every single time! Wally, thank you for that extra coat of wax :) Car looks beautiful!!!
borawski555
Jan 27, 2013
Dealing with Wally and Sunnyside Acura was a pleasure. Right from the start they listened to what I had to say and allowed me to tell them what I was interested in. From start to finish I felt comfortable and relaxed. Not once did I feel pressured or forced into a decision. The pricing was fair right from the start and I knew I was getting a great deal. Everyone including Wally was very friendly. A few times others that were working made a point to come over and say hello and thank me for my business. Everyone was knowledgeable on the vehicles and able to answer each one of my questions. Sunnyside Acura is where you want to be when you are in the market for a new vehicle and you can guarantee that I will be back to see Wally sometime soon. Thanks for everything!!
lacomtr
Jan 23, 2013
Dealership was willing to work with me on the trade in value of my car and was able to negotiate acceptable terms in a matter of hours!
rmamgain
Jan 16, 2013
Great dealership. Friendly, honest and fair. Was in and out with my purchase in an hour. No sales gimmicks, no pressure, honest pricing and a win-win attitude.
pdegrazia
Jan 13, 2013
Wally, is so sincere we ended up buying 2 car withen 2 months from him. His follow up up calls and service is second to none. I have recommended Wally to a few of my friends already
Chrishatz
Jan 12, 2013
Wally was an excellent salesman. He was friendly, patient, and very knowledgeable. I had a very pleasant and hassle free experience at Acura. I am very satisfied with my new car.
BIGMAC25
Jan 11, 2013
We arrived at Sunnyside to test drive the TSX Wagon having test drove the MDX in the Spring. Wally opened the door for us when we arrived. Wally and I went for the test drive and got in a car accident (someone rear ended us). The Sales Manager came to the scene to ensure we were safe. When we returned to the office, my husband and I dicussed the TSX Wagon vs. the MDX. We preferred the MDX. Wally was able to get us a lease at a price that was reasonable for us. We signed the paperwork that day and picked the MDX up a few days later. I have bought/leased all three of my vehicles at Sunnyside (first one in 1994) and will always shop them first. We were at Sunnyside for most of the afternoon and everyone we spoke with was friendly and personable...they always are at Sunnyside Acura!
tom giles
Jan 11, 2013
My experience from start to finish was great!!!! The process was quick and hassle free. I have and would recommend Wally to my friends and family. The customer service folks were and have been great as well.
janiaj
Jan 10, 2013
Our overall experience was consistently great from the moment we entered Sunnyside to driving off with our purchase. The folks were very knowledgeable and answered every one of our concerns. The negotiations were very amicable and Alex Gad our sales person delivered the car within a day and braved freezing weather to show us internal systems.
Bondusa
Jan 8, 2013
Lee Burnett was Great!!! Never pushy just gave us the information on the car and gave us the best pricing!!!! It was my first Acura and I love it!!! Thanks Lee!!!
KRP99
Jan 4, 2013
I liked the respect we received. We came into the dealership with numbers we were comfortable with and they were respected. Everyone we crossed paths with was friendly and asked if we needed help ( without being annoying) .
dennis_shepard
Jan 4, 2013
We were immediately greated by Chris Cavaleri who introduced us to Nadi.(My wife already new Nadi from previous purchases at another dealer).We were asked on a number of occassions if Chris could get us anything. When we selected the model and color vehicle it was immediately brought around for us to inspect.The financial package was well explained and the numbers were inline with my expectations.Only issue was the wait for delivery. The vehicle was not ready when scheduled and I waited nearly two hours. Chris explained the volume of deliveries that day and both he and nadi checked on progress a number of times. Chris stayed with nearly the whole time I waited.I would certainly recommend the dealership and both Chris and Nadi as the people to see.Dennis Shepard
S D
Jan 4, 2013
My experiences with car salesman was always bad. I have been living this way all these years. At the time of buying the car they treat you like a VIP and later they don't even thing they knew you. This was the same with some other sales people from sunnyside in the past. But all this has changed once I dealt with Idy, He is such a nice person to deal with. He was never disrespectful during the process of negotiation, He was never making fun of and look down upon me when I made a counter offer. After the sales was done, he called me to ask how the car was and if there was any thing that he can do for me, so nice of him. Man you are rewriting the definition of a car sales man.Good luck and I would like to see you grow in your carrier.
Pewee574
Jan 3, 2013
They were friendly and helpful with my first car purchase. They made all the paper work easy and managed to finance me on a holiday. They made sure I left happy with my purchase. Two weeks later I went back because one of my doors want opening from the inside and even though I didn't have an appointment they fixed it with out any problems.
mmmkday
Jan 2, 2013
This was our fourth car purchase from Sunnyside Acura in 8 years. We purchased our first three (2 MDX's and 1 TL) from Joe Casey. Buying a car with Joe was always a positive experience and we were disappointed to hear that Joe had retired before we our most recent purchase. We were pleasantly surprised when we went to buy our 2012 TL and worked with Idy. Idy had some big shoes to fill and did a great job! He was very knowledgable and was an absolute pleasure to work with. He answered all our questions quickly and accurately. We even had a few laughs.
gcole4
Dec 30, 2012
Sam was very responsive, straight forward and very credible in each of our interactions. He also went the extra mile by driving to my house to have the paper work executed on the new Acura purchase.Sam is a true professional and a pleasure to work with.Regards,Gary
luutuxuyen
Dec 27, 2012
Sam is very honest and professional and is very pleasant to deal with. He has answered all my questions and helped me a lot during the process of buying a new car.
CSullivan12
Dec 13, 2012
Alex was a easy to work with, very knowledgable. Car was ready quickly and helpful that the dealer was able to register it in Massachusetts. Good overall sales experience and I'm very happy with the car.
spaillard123
Dec 12, 2012
I really love to go there, they are extremely friendly, they remember my name as soon as I walk in the door! They also get to the point right away, which I appreciate a lot.I go back there every year, so that should say a lot :)
ducatiridr
Dec 12, 2012
Alex was great to work with- He took the time to make sure I had the car I would truly be happy with. He was very friendly and was extremely efficient. While I was signing the paperwork , the car was being prepared as so after about an hour after I walked in the door , I was driving out with my new car.I look forwrad to working with Alex again on my next car purchase.
amgetman
Dec 11, 2012
Buying my new car at Sunnyside was the most enjoyable car purchase experience I've had in the past 15 years! Idy respected my time, my desires for my new vehicle and kept me in my budget.
eparisi630
Dec 7, 2012
I will start off by saying, by far hands down this was the best buying a car experience, in a very long time. My fiance and I just recently purchased a Jeep Cherokee about 2 months ago, and we though the process was very long and alot of wasted hours. Hours we will never get back. Last week our son was in a car accident and it ended up that the car was totaled ( my son was not injured in the accident) We both work full time jobs and have a child that needs to get to and from school and also work. We are down to one car the jeep. You can imagine our difficulties. We were scrambling and desperate for a car, we spent alot of time on line looking for cars that were within our budget. We went to one dealership prior to meeting Wally at Sunnside and once again it was 3 hrs of wasted time that we will never get back. after that experience we were a bit stressed and overwhelmed. When we got home we went back on line and found a 2010 Acura TSX at Sunnyside,I took the number to work, called and spoke with Wally. He was very helpful from the beginning,I told him my issue and that I didn't want to go sit there and waste time, so if he could work with what we needed or wanted then we would go in tonight. He immediately said , let me go confirm the car is still here and I will call you back, within minutes he called me to let me know he actually touched the car and is the lot. We worked the numbers over the phone, and at 6pm we pulled in the lot and the car was right up front started and ready for us to test drive. We bought the car, Wally had the answer to every question we asked, knew ALOT about Acura and even hooked up our booth tooth. I can't say enough about this experience and how happy we are. I will definately purchase again from Wally and recommend anyone to visit this dealership
jpalmer2012
Nov 28, 2012
Just bought my 3rd car from Sunnyside Acura! Idrissa Niang made my purchasing experience very enjoyable. His in-depth knowledge and outstanding professionalism was nothing less than excellent! I will be back to purchase my 4th car in the future!Thanks Idrissa, for making this car buying experience a positive one.
thoeun
Nov 23, 2012
Great experience with Sunnyside Acura of Nashua! Had Idrissa Niang as my sales person and he was GREAT! Took the time to tell you everything you need to know and is very informative about every question I asked about. I highly recommend this dealership and would come back for another Acura in the future.
KristyLandry
Nov 21, 2012
I am very happy with my purchase and very happy with sunny side Acura they have taken care of me and my wife once again. They have given us excellent service and there is much satisfaction in buying from them. Our salesperson Alexander Gad was excellent he was attentive and extremely kind made our buying experience worth it and easy. Then there is Nadi he is one of a kind he bent backwards to get what we wanted and helped us through the way. Very happy with sunny side Acura I would refer my family and friends to this place. Also If i am ever in the line for another acura this is the place I will go.
Mary Anne MacKay
Nov 19, 2012
My husband and I looked around other dealerships, and could have possibly gotten a little better pricing. However, the level of professionalism displayed by Alex Gad combined with friendliness and thoroughness was far superior than anyone else we had dealt with. For this reason we chose to purchase from Sunnyside Acura.
car man
Nov 12, 2012
I had called on a Honda accord that was listed on cars.com and was able to apply for financing over the phone and also be able to negotiate with them over the phone. They were very reasonable with their price and the financing dept moved quickly
pmularien
Nov 5, 2012
Alex is a very knowledgeable dealer who truly loves his job and the vehicles he represents. After owning our MDX for less than a week, I brushed into a pole leaving a noticeable scratch. On my way home I stopped by Acura and Alex had it touched up and returned to me in a matter of minutes. Now that's excellent service!
newburyhouse
Oct 31, 2012
I am ashamed to admit that we recently filed bankruptcy due to my cancer. I can't tell you how respectful Sam and Tony were. They even lowered their voices when discussing our finance options. They never made us feel like we were 2nd rate. Each of them provided the same great customer service, I felt, as one would provide to a customer purchasing a newer more expensive model. For a car under 10k, I was treated like I was purchasing an Acura for 35k. More importantly, I never felt pushed, rushed, or misinformed like some of the other Honda dealerships in our area. Sam even gave me a good luck key charm from India! We picked up the car in a terrible rain storm. Sam held an umbrella for me the entire time we inspected the new car. What a gentleman! I would highly recommend Sunnyside Acura.
Hveuk
Oct 24, 2012
It was a great experience. I would purchase another car there. Everyone was very friendly and easy to deal with. The salesman was polite and knowledgable of his products. The finance manager was great and laid back, he made it easy to deal with.
atdealerrater.comDB7D
Oct 22, 2012
I arrived at the acura dealer on a rainy dismal day. Mr. Alex Gad came right out the door to great me and asked what I was looking for. I told him I wanted to test drive an Acura TSX. He said fine. He got the car right away. He explained the tech package that came with the car. I told him I would be in touch within a week. During the meantime he sent me emails if there was anything he could do to help make the decision. I told him I would be in with my husband in a few days. My husband and I went in and made the deal. The car was ready when I told Mr. Alex Gad that I would be arriving the next day. He went over the car in complete detail - inside and out. He took time to make sure I understand everything about the car. He was more than helpful. Very friendly. It was nice doing business with such a professional. Everyone in that dealership seems friendly and caring and treats the customer right.
enjoyingtheride
Oct 11, 2012
I visited sunnyside just to see and test drive a TL SH-AWD (used) they had on the lot. I had read a lot about the vehicle but had not driven one, and wanted to see if it fit my needs. Long story short, Samet knew what I wanted, what my price range was, and kept me up to date on every used tl sh-awd that came in until we found the right match. Sam was not pushy and always very helpful/friendly. I am very happy with my new purchase/experience.
phkong
Oct 9, 2012
Friendly, no pressure service environment. Follow up call in a timely manner with proper explanation of the repair needed and estimate. Work was completed within two days as promised with parts ordered. Thank you for keeping up the good job.
Northshorekw
Oct 7, 2012
I visited this dealership over Columbus day weekend. What originally brought me in was an email that I receive on a regular basis. There was a promotion going on where they were giving out a gift certificate to a local restaurant. I wasn't looking to buy that day but thought why not go and test drive a car that I'll eventually buy in a few months. I was immediately greeted on the lot by Garfield Hutchinson. I was looking for a 2012 Grigio tech but there were none left. However, Garfield knew his inventory well and said that he might have a "demo" in Grigio. Within a few minutes he had the car I was looking for ready. During the test drive, Garfield pointed out the features and benefits of the vehicle. It was obvious he did his homework on the MDX. His depth of knowledge with Acura and the MDX was superior to other experiences I've had with other dealerships. As I mentioned previously, I wasn't going to buy that day. I fully expected the staff to pressure me into signing that day. arfield listened to me and understood my situation. It's obvious he valued my business and knew that if he treated me right I'd be back when the time was right. This is what separates those who close for one sale vs. those who not only close that one buyer but get many more referrals...If you are looking for a dealership who will treat you right, go to Sunnyside and ask for "Garfield Hutchinson". Job well done, Garfield! I'll be back as soon as I close on that property! -JeffPeabody, MA
Louisemiller
Oct 1, 2012
Purchased MDX on internet and from day one the service was excellent. Dealt mostly with Mike Keane who was extremely helpful in all aspects of the purchase. We picked up the vehicle two weeks after we agreed on a price and all the documents dealing with the purchase and exportation of the vehicle had been completed. We were very impressed with this dealership and would highly recommend them
BernieM
Sep 29, 2012
I have been going to Sunnyside Acura for over 12 years and I have purchased 4 vehicles with them. I must say that I have never been disappointed with the level of service that I received. My most recent experience was no exception as I worked with Alex Gad and Nadi on the purchase of a new 2012 MDX Advance. I had purchased a vehicle from Alex in Dec 2011 and I specifically asked for him to help me again. I'm a very particular person and Alex was outstanding in helping make my selection. I spent many hours testing out new Acuras and asking many questions. Throughout the whole day Alex was extremely attentive to my needs and I worked out a fair deal for the vehicle. Nadi Malek was involve during the negotiation period and in the end, I drove away completley satisfied. The people that I have dealt with at Sunnyside have always acted in a professional manner and truely do care about providing the highest possible level of customer service. I highly recommend this dealership as they are way ahead of the competition.
Kablondi
Sep 12, 2012
We were ready (just starting that day) to start looking for a car. We have been very happy with our Acura TL and Sunyside ( bought our TL in Peabody). We figured we would head up to Nashua on Daniel Webster highway, and maybe check out Sunyside ( again this was day one and we wanted a new car, but thought a new Acua was going to be a reach...more than we wanted to pay), Driving up Route 3 we decided to head first further up and work our way back down, well 3 hours later we worked our way back but only to go home with a newly purchase car! As we were looking at the cars on the lot a very nice young man approached us and asked if he could help us. Idy Niang helped us tremendously..he is very professional and very knowledgeable on ALL Accura information. I have never enjoyed looking for cars, but both my husband and I felt Idy cared about making sure we were leaving with all our needs and concerns addressed. Idy is by far the most patient man. I love my new car (so much still to learn) and Idy told us he will be available anytime I should need a tutorial (he may regret that! ;). We have never had a bad experience with Sunyside...we may have bought our old TL in Peabody, but all our service ( from oil changes to regular maintence) has been done at Sunyside) ...little did we know it would payoff for us when we ready to buy a new car. When I bring my car in I am greeted in the service area with a big smile and the wait time is always what the say. If they find something that needs addressing, I am informed and they always let me know if it should be done now or if I can wait and have on my next scheduled service. Before we decided to make the new purchased, Idy asked us how we were treated when we came in for service...he was very happy to know our experiences have always been positive! I am happy to say we can now add that our experience with your Sales Department was very Positive and Idy was the biggest part of that. He was professional without being pushy. He was knowledgable without making me/us feel belittled. We planned on buying a car, but never that day! Idy was a big part of why we left Sunyside that day owners of a second TL and that we were happy with our decision.
mvstone05
Sep 11, 2012
Alex did a fantastic job keeping me within my price range and helping me find a car that I love. I enthusiastically recommend working with Alex and Sunnyside Acura.
jrpetti
Sep 5, 2012
This is the third vehicle I've purchased from Sunnyside Acura and as always, the service is outstanding. Alex was attentive, knowledgeable, and very easy to work with. Nadi made the financial transaction about as easy as it could possibly be. I have no hesitation in recommending Sunnyside for a luxury car purchase.
sunilnambiar
Sep 4, 2012
The dealership had initially given me enough information to decide on my options and kept in touch via email. This helped me to decide on the dealership and then interacting with Idy made things easier. Idy was very friendly and we worked well through the negotiation phase.. going thru options and alternatives. This helped me with my buying decision.
Alhardenbrook
Sep 4, 2012
I would recommend this dealership and the sales person, Alex Gad. He was friendly, courteous, and knowledgable. He put forth a genuine effort to answer all our questions and concerns. Usually buying a car is not a task I look forward to, however Alex was very professional and accommdating.
mlane437
Aug 31, 2012
Alex Gad did an excellent job in helping us select our new Acura. He was very knowledgeable and answered our many questions with ease. We enjoyed working with him and while we came to Sunnyside to look at what Acuras had to offer, we ending up leaving with a new one! The entire staff complimented Alex's businesslike but friendly manner.
rxbay
Aug 31, 2012
To start, I never intended on purchasing a vehicle on that day. An Acura wasn't even on my list of viewing vehicles.I currently own two Lexus(a Lexus LS 430 and a Lexus LX 470. We arevery happy with Lexus and actually had planned that day to look at another Lexus.We were driving on 101 A in Nashua and we were passing Suunyside Acura and decided to "test" the waters with The Acura.Then we met Wally Noueiri. I sold Pharmaceuticals for 38 years and am always "suspicious" of salespeople. I guess being a "saleperson" makes you suspicious and cautious. "Ours is the best, there is no other and you'd be crazy not to buy here", my usual thinking of a car salesman.,However, Wally was so accomodating, so knowledgeable about Acura, so knowledgeable about the competition, so informative and so cordial that the rest is history. Now, because of Willy, I am a proud owner of an Acura TL. Wally made me feel that I purchased the best car for my needs. He also made me feel I got the best deal available.My friends are asking "you only looked at one dealer and bought a car" ??? I tell themyes, I didn't have to look elsewhere I met Wally Noueiri.Please thank Wally for all his efforts on my behalf. I look forard to many years of smooth driving with my new Acura. By the way Wally is a "born" salesperson...
L Pike
Aug 31, 2012
I am rating this experience as a 5 since it was a completely stress free experience for me. I worked with Alex Gad and he was a pleasure to work with. He was knowledgeable and patient and did not try to rush through the process. I felt he was honest & sincere and he just made the whole process seem so effortless. I also worked with Franklin in finance and that was also a very comfortable experience. He was happy to review any information I had questions about and took the time to review different options available to me. All of the people at Sunnyside were very friendly. It was really a different car buying experience for me in a very good way. I will definitely be recommending Sunnyside to friends and family in the market for a new or used car.
lberger123
Aug 30, 2012
I found every one at SunnySide Acura very pleasant and knowledgeable. My sales person Chris Denaro was a joy to deal with and handled himself very professionally. I would definitely buy another car from Chris.
wendell.suarez
Aug 30, 2012
I came into service my Acura and ended up trading it in the same day. Alex is a very good salesman who used little presure but was able to give me several options before i decide to trade in my vehicle.
alwaysacura
Aug 30, 2012
Mr. Gad was very knowledgeable and personable. He was willing to help with every aspect of the sale. He even helped me sync my iPhone and enter contacts. He answered all of our questions and patiently worked to make this deal happen for us. Truly terrific customer service!
DMAURA
Aug 30, 2012
I WENT TO SS ACURA ON THE RECOMMENDATION OF A FRIEND. I MET ALEX WHO SHOWED ME EXACTLY WHAT I WAS LOOKING FOR-A USED ACURA MDX. I WAS ALSO TOLD TO ASK FOR NADI, BY MY FRIEND. I EXPLAINED TO NADI THAT MY CREDIT WAS NOT SO GREAT, BUT I WAS PREPARED TO PURCHASE THE CAR WITH CASH. NADI EXPLAINED THAT MAYBE THERE WAS A BETTER WAY TO NOT ONLY SELL ME THE MDX, BUT ALSO HELP ME IN THE FUTURE TO REPAIR MY CREDIT! SO, AFTER THEY FOUND A BANK TO FINANCE A SMALL AMOUNT, I WAS A VERY HAPPY MDX OWNER! BUT, NO...I FORGOT ONE VERY IMPORTANT THING IN MY LAST CAR THAT WAS TRADED FOR THE MDX.ONE OF THE LAST GIFTS MY LATE HUSBAND GAVE TO ME JUST LAST CHRISTMAS WAS A CD SET. I FRANTICALLY PHONED ALEX TO RETRIEVE MY CD! HE QUICKLY RETURNED MY CALL (ON HIS DAY OFF!) AND SAID HE WOULD SEE WHAT HE COULD DO. I WAS VERY IMPRESSED! LATER ON, WHILE I WAS ABOUT TO GO TO BEST BUY AND REPLACE THE FORGOTTEN CDs, I GET A MESSAGE SAYING THEY'VE FOUND MY CDs!! I WAS AMAZED!! FURTHERMORE, I WAS SHOCKED TO FIND WHAT NADI HAD TO GO THROUGH TO RECOVER THEM! I UNDERSTAND THE CAR WAS BEING TRANSPORTED OUT OF STATE...AND ALL FOR A CD, AND FOR JUST ME. I WAS SO HAPPY, I HAD TO SAY THANK YOU! I'M HAPPY TO KNOW YOU ALL ENJOYED PANERA! YOU ALL WORK FOR A GREAT PLACE THAT SUPPORTS YOUR EXTRA EFFORTS! AND THAT STILL MEANS SOMETHING. THANK YOU AGAIN!!DIANE M.
nhcarbuyer13
Aug 25, 2012
Since moving to New Hampshire, we have always taken our 2005 Acura to Sunnyside. Sunnyside has consistently delivered quality work and a pleasant experience.When considering another car, we knew Sunnyside would be our first stop. That day, we also planned on going to Volkswagen and Lexus. We never made it to those dealerships. The reason: Mr. Alexander Gad.Mr. Gad and the Sunnyside staff made the car buying experience easy and fair. Sunnyside had some very good promotions and working with Mr. Gad felt more like a partnership than a deal.I will continue to recommend Sunnyside Acura to anyone seeking high quality cars and excellent service. And when youre go to buy a car from Sunnyside, definitely ask for Mr. Alexander Gad.
aj4value
Aug 23, 2012
The folks at Sunnyside are fantastic. We had a challenging situation with multiple trade-ins and a death in the family and these guys made everything work. We had shopped at other dealerships and I have to say that the atmosphere created at Sunnyside is very upbeat and they all worked very hard to make the deal work. I have bought cars here in the past and when the need arises we will go back again.
Heather Cannistraci
Aug 22, 2012
We purchased a Honda Pilot used from Sunnyside. We had some mechanical difficulties with the vehicle at first, but were able to have repairs made and reach an acceptable arrangement with Sunnyside to fund bringing the vehicle into compliance with inspection standards. General manager Joe Mitchell was helpful and proactive in this process.
jjmac5555
Aug 15, 2012
I have bought three cars from Sunny Side. one used 03 TL in 04. One new TL in 09 and one new MDX IN 12. In that time span i have not had a bad experience with the dealer or the services they perform. My cars always go to the dealership for service and repairs.the one person that keeps me comming back to Sunny Side is Garfield Hutchenson.If i have a question and need an answer i go to Garfield. I bought the two new cars from garfield. He makes the whole ordeal easier to take. The latest car is the MDX, I told Garfield what i wanted and he made it happen. He called me when the car was ready, I trusted him with the extras I wanted. He made the right choices and I was very happy. When I went to pick up the car it and the paper work was ready. I signed the paper work and then he went through the whole car with me on all the options.Any one who asks me what I drive I say acura and I recommend Sunny Side and tell them to see Garfield Hutchinson. The customer service we have experienced at Sunnyside Acura is exceptional and we will not go anywhere else for maintenance or the purchase of a new vehicle.
13RDXNashua
Aug 15, 2012
Very positive customer experience overall. Very friendly, knowledgeable and efficient sales team. Thanks for all of your help in purchasing a new 2013 RDX (great car).
dedeobbi
Aug 10, 2012
The vehicle was priced competitively. Idy worked very hard to make the sale work and the post purchase service was excellent. Great honest fair dealership
geemug
Aug 2, 2012
Transaction is smooth & easy! No pressure to purchase extended warranty or service contract. My salesperson is professional and polite. Overall purchase experience is simple and satisfied.
CarolMDX
Aug 2, 2012
Wally was simply amazing he is very knowledgeable and represents the Accura brand extremely well. Thanks to his knowledge and sales skills we now have a MDX vs an RX. And I must say we love our new car
attyharrington
Jul 30, 2012
I cannot recommend Mike Keane highly enough to anyone purchasing a new or used car. He made the entire experience a pleasure. He is a true professional and provides exemplary customer service!
JimT1273
Jul 30, 2012
Wally has been wonderful to work with as this is my second car I have purchased from him. He does not pressure us and he treats my family wonderfully. I would recommend him to work with family or friends any day.
elizabeth.dube
Jul 30, 2012
My sales rep (Alex Gad) was great, and he is the reason for the 5's for Customer Service and Friendliness. He was great to work with and eager to help me find the best car for my situationalways presenting me with alternatives and ideas for any issue I brought up. He was very friendly and I was happy to give him my business.Franklin and Nadi gave me great advice and were very open and honest with me, and I really appreciated that. They helped me make what I think are good financial decisions not only for the moment, but for the future and made financing the car very easy and understandable. I was surprised at how fast the process was on their part.The only reason that there weren't 5's all of the way across the board was because I felt like Tony Khoury made some rude comments to us when we were deciding on a price. I was upfront with him and honest about what I wanted to responsibly spend on a car, and he made some off-colored remarks when we didn't see eye-to-eye. That may be a sales tactic, but not one that works well on me. I want to be clear that this had NOTHING to do with any of the other people I worked with, they were all great. If our idea of price was not the same, then I think there are ways of saying that without making the customer feel incompetent or alienated. I had a price cap that I was honest about, and truly (and sadly) was willing to look at other cars if it didn't work for both partiesif Acura prices their cars and sticks closely to the sticker price that is fine, I just didn't think it was necessarily a responsible move on my part to pay that much for a car at this point in my life. We both compromised some in the end, but I think that there could have been a way to do it where I would have walked away less offended.Though my day was very long, I did have a good experience overall. I am probably easily offended and Tony may just have been doing his job. In the end I got the car I wanted at a reasonable price, and I am happy to have given my business to Alex Gad.
crashbike310
Jul 30, 2012
The staff was so helpful and understanding. They were quick and efficient which was great as I did not have all day to spend at a dealership with an active 2 yr old. The car was clean and priced right. I will be buying from again. These three men were all helpful in their own way and roll. Thanks Sunnyside Acura!!!!!
Christopher Martin
Jul 29, 2012
My family has been doing business with Sunnyside Acura for a tad over 12 years to date. Time and time again, the quality of service that we have received from them has been consistently outstanding. We are always greeted by a friendly face and leave more than satisfied. Though we have been doing business with these folks for a long period of time, this was personally my first purchase from Sunnyside.Earlier this month, I walked in knowing that I wanted to leave with a brand new TL SH-AWD the very same day. I had spoken with Alex Gad over the phone days earlier, working out the numbers and arriving at a figure that would make both of us happy. From the start, Alex was fantastic. He was more than accommodating and went out of his way to ensure that my experience with the purchase went as smoothly as possible. When most folks think of buying a new vehicle, something that comes to mind almost immediately is "dealing with overly sales-y salesmen". The experience here is the complete opposite. You are dealing with people who are genuinely interested in assisting you and finding you the right car. As a customer, it's comforting to know that you're dealing with an actual person -- not just a salesman.I left with a brand new TL SH-AWD w/ Technology that afternoon. I had met with Mike Keane towards the end of the process, and he sweetened the deal a bit further. I could not be more thrilled with their hospitality throughout the entire process.These folks know what they are doing and are a pleasure to deal with. I look forward to an excellent relationship for many years to come. Highly recommended.
John Condon
Jul 28, 2012
I was about to replace my wife's 2009 Nissan Murano LE for a 2012 Murano LE. On a whim I decided to look at the Acura MDX at Sunnyside Acura. As I was entering the dealership I was greeted by Mr. Alex Gad with "May I help you"? I was reluctant to start this process again because I just didn't want to start haggling over price and all that entails and I told him that. He responded well let me see what I can do. He wanted me to take a test drive and I told him that wasn't necessary. We started to negotiate and in short order he had a plate in his hand and suggested that we go on a test drive. We took it out on the highway and I must admit the car was fantastic. During our drive we had a great conversation (not all car buying driven). He was right in having me drive the car. After some more negotiations I then spoke to Nadi Malek GSM who was as nice and friendly as Alex. More conversation with Nadi and negotiation made me feel that I had negotiated a fair price. My wife did not come with me because she really does not enjoy some of the prior hassles we have had in purchasing a new car. I enjoyed the fact that both men were extremely professional and there was no negativity in the process. Well done and Thanks. John Condon
wpdtl
Jul 21, 2012
Alex made my buying experience very straight forward and enjoyable. I will definitely recommend both him and Sunnyside to friends and family who are looking to buy a quality car.
sle10
Jul 20, 2012
The team at Sunnyside was great to work with... I never really got that feeling that I was getting pressured into anything like I have at some other dealerships. They were honest and up front with everything along the way, and whenever I had a question or concern they quickly jumped to resolve it. I wouldn't hesitate to purchase future vehicles with these guys and would definitely recommend.
karenmgonzalez
Jul 19, 2012
I had a great experience at Sunnyside Acura with Alex Gad. He was really nice to me and my whole family. He let us test drive an Acura MDX and then think about it with no pressure. When we asked about the price it was much better than we expected (and we had done our research online), and this was without any haggling. He continued to help us even after buying the car so that we were completely comfortable with our MDX. I would recommend Sunnyside and Alex Gad to anyone who's thinking about buying an Acura.
rtschuor
Jul 18, 2012
July 18th 2012To whom it may concern:Idrissa (Idy) Niang - You made my day!!!!!- No pressure sales, he is friendly helpful, competent and technical savvy.Nadi Malek: The GM in this organization is very supportive of his sales force and attentive to customers comments.Administration: Got my papers in less than 60 Min as promised. A big thank you!!Tony Khoury: A thank you for answering all my technical questions.One of my best experience at a car dealership overall.A happy MDX owner.
swanno33
Jul 18, 2012
My wife and I were looking to lease an Acura and took a ride down to Sunnyside.We got there and were greeted right away by Alex Gad. He was professional and curtious every step of the way. We told him what vehicle we wanted and gave him the payment that we could afford and he made it happen. We also met Nadi Malek who was just as professional and curtious as Alex. This dealership is first class. I've been in the car business for 8 years and it takes alot to impress me.The way they handled the whole transaction was great. I would absolutley recommend this dealership and recommend seeing Alex the next time you need a car. Great job guys!
mattcurtis
Jun 30, 2012
This is the third vehicle I have purchased from Sunnyside Acura and I would recommend them to anyone interested in getting into an Acura. Sam did a very good job of understanding my situation and was not pushy and instead worked with me to put me into the car I wanted without any unnecessary back and forth. I will buy from them again.
kkrslovic
Jun 30, 2012
Stopped in just to look at used cars and see what was for sale - never intended to make a deal at that time. Our sales rep, Samet, was not pushy at all. Encouraged us to sit in a car we focused on and take it for a test drive. Next thing I know, we were making a deal. What I liked best, no one in the dealership was pushy, overbearing, or selling you a sales pitch. Everyone was friendly and courteous. Samet even called me two days later to see if I had any questions, and to make sure I was happy. The personal touch continued even after the purchase. I am very happy to be driving my 2009 Acura TL.
wbarassi55
Jun 29, 2012
This was our fourth purchase from Sunnyside Acura. We have been extremely pleased with the customer service and attention to detail provided by the staff at Sunnyside Acura. Mike Keane has been our sales represenative each time. He is experienced, knowledgable and friendly. Mike Keane and Sunnyside Acura have always given us the best deal possible, provided us with excellent service and bent over backwards to make certain we were pleased. We love the Acura line and wouldn't shop anywhere else. It is truly an outstanding dealership!
2010Snt
Jun 28, 2012
I bought my 2010 hyundai Sonata a few months ago from Sunnyside. I was very impressed with the car because car had 4 new tires on it and was very clean inside out. Thus was my first car so they had to work on my credit and finance dept. qualified me at same day. Samet has walked me through whole process, he wasn't pushy and I didnt feel pressured at all. He took time to understand my needs and selected the right car for myself. He also introduced me to Service Dept. show me around and everyone in the dealership was polite and professional. Over all it was a great expeience and I recommend Sunnyside to all my friends and family.
howardgregandsusan
Jun 27, 2012
We shopped for over three months for a new car and considered five makes of mid-sized SUVs. We did extensive research on consumer ratings, mileage, dealer history and car maintenance issues which eventually led us to choose a new Acura MDX. We chose to use an internet buying service and were given three dealers/offers to choose from, and Sunnyside Acura was superior in every way possible. We visited this dealership three times during our buying experience, and whether it was a test drive, a follow up 'just looking' visit or the actual car buying experience, every employee we encountered was professional, pleasant, and clearly proud to work for Acura. We have purchased seven new vehicles throughout our lives, and this was by far the most superior experience as well as an enjoyable experience for us. We were further impressed by the great teams-man-ship among sales staff and showroom floor employees...what a refreshing experience overall.
amyhunter64
Jun 26, 2012
I have owned my 2008 Acura TL for 3 years now. I purchased it used from another dealer but have had all but one of my services completed at Sunnyside Acrua. I find that ALL the employees in the Service Department are extremely friendly and helpful; however, Matt recently went above and beyond to help me with an issue I was having regarding a cost of service price I had received from another dealer which was much lower than what I received from Sunnyside Acura. Matt took the time to call the other dealer and inquire about their service and, in the end, the service quoted by the other dealer wasn't, of course, the same service I was going to be receiving from Sunnyside. It actually wasn't even in the same ballpark. Dealing with these types of customer concerns rapidly and efficiently is what makes a great Service Manager and helps ensure customers return to the dealership for both service and new vehicles. Thank you!
ppark425
Jun 26, 2012
Great experience all around. Everyone is extremely helpful and strives to make the process smooth and pleasurable. I recommend the dealership to friends and family who are in the market for a new vehicle regularly, and I will purchase from them again.
sicsai
Jun 22, 2012
Very happy with the experience. I will recomend Joe to all of my friends in the market for buying a new car. I bought the TL for my husband and he absolutely loves it.
Wsmith24
Jun 21, 2012
Sunnyside Acura is by far the best dealership I have ever dealt with. I went there not with the intention of purchasing but more to see what my options will be and what Acura could offer me. The sales person that assisted me was very friendly, knowlegeable and professional. Idrissa was not overly agressive at all, in fact he was more focused on finding out what my needs were and truly helped me find a car that suited me best. I decided on a TL which I absolutely love! I bought a car not only because I loved the vehicle but because working with Idrissa made the whole experiance of buying a car enjoyable. I would reccomend Sunnyside Acura to anyone that is looking for a great deal and great customer service.
Carmenvall
Jun 19, 2012
I had a great experience at sunnyside dealership. I worked with Alex and the sales manager Nadi. Together they both helped me pick the right car for me. I was given all the information necessary to make an informed decision that would fit my budget. They were kind , courteous and extremely helpful. They were not pushy and let there cars do the talking for them. They gave precise numbers I could work with and there was no run around. I would recommend anyone looking for a great car and great service go to Sunnyside Dealership . I had been to six other car dealerships before them and they blow away the competition with there competitive pricing and customer service.
NahidaAjouz
Jun 19, 2012
I worked with Wally Noueiri and he was just outstanding!! Very friendly and honest. He didnt play any games with the price or any information he was giving me. Its not often that you get that type of service these days. He educated me on the difference of the car models and went above and beyond to make sure I found exactly what I was looking for! I would recommend him to all my family and friends! He was truly amazing and I LOVE my MDX!!
andredasilva369
Jun 19, 2012
I had been in the market for an Acura TL for a few weeks until I stumbled upon Sunny side Acura in Nashua, NH. I initially had visited for a TL that unfortunately was recently sold but I was then directed to another great option by Sammet! "Sam" was great to deal with. He was not over-bearing by any means with his sales approach and his respectful and poise demeanor made the experience that much better.I stated I did not want to rush into any decisions and that price was a major concern due to over bearing bills, and he assured me to take my time and to make sure I will make out with the best vehicle possible. He brought in all resources possible in order to accommodate my needs. After an exhilarating negotiation process with both the Sales Manager (Nadi) and Finance Manager (Franklin), we were able to reach an agreement. After the Sale Sammet inquired about any concerns I had with the vehicle. I mentioned a couple minor details such as a faded rear view mirror, etc. and he had all issues addressed when it was time for me to pick up my car. With the purchase of my 3-yr Extended Warranty at SunnySide Acura, I will always be sure to stop in to speak with Sam and the gang for a cup of coffee and a laugh. Would recommend to others: Yes
sdoxsey17
Jun 12, 2012
I have had many experiences purchasing new vehicles and this experience was by far one of the most enjoyable and the least stressful that I have ever been a part of. Since the moment I arrived to the dealership to the moment I was driving off the dealership, the sincerity of my sales professional,Wally was indescribable. Not only did he make sure everything was perfect, but he was also able to make me feel at ease with the whole process. Prior to choosing SunnySide Acura as the dealership I wanted to visit, I had done my research on many other dealerships. I can thoroughly say leasing my MDX from Sunny Side was one of the best decisions I have made. I would like to thank Wally and the rest of the employees of Sunny Side and congratulate them, because after this experience I am now a customer of theirs for life.Cheers.
loveRtl
Jun 12, 2012
After many month of shopping and searching we found our place to buy all our vehicles from! I was very pleased amazed & delighted of how Walid Noueiri treated us ( my husband & I ) like royalty. He is the first salesrep I met that was more like a friend helping us shop for a New car and is exceptionaly knowledgeable. He is very professional in every aspect of the leasing or purchasing process beginning till the end. I feel very blessed to have Mr. Noueiri as our salesperson. He is definitely an asset to your organization. My family loved the car & I'm very happy & honored to own a luxurious high tech car.F&I Experience: It was laid out clearly & well explained to us. Thank you very much for helping us lease our TL =). We are honored to meet the entire Management Staff everyone was super friendly.Delivery Experience: The delivery process was very thorough & exceptional because Wally was very patient & takes his time to explain every detail especially the high technology part.My husband & I are very happy, honored & proud to own a luxurious high tech Acura TL. Thank you so much for giving us the trust and opportunity to own one of your product. We love it.P.S When they state " To us its not about this one time sale but about building a relationship with you" believe it!!! They absoloutly know how to earn a customer for life.I am already telling everyone about you guys!!
ZDXtoMDX
May 9, 2012
In the past two years, my wife and I have purchased three cars from Wally and Nadi, a ZDX, TL and MDX. Both gentlemen have been especially helpful and accommodating to us. Most recently, when my ZDX was over mileage for the lease, they worked with me to ensure that I would benefit from any and all available incentives, while maximizing my trade in allowance. I have always found the gentlemen at Sunnyside to be extremely helpful and gregarious in our dealings. It is for this reason that I am proud to recommend Wally and Nadi.
layanki25
Apr 28, 2012
Walli was great from the first time me and my fiance spoke with him on the phone. We came from Mass an hour away to find the car that I wanted. He is very professional and is on top of things. Kept me up to date with the status of my car order and was able to provide my car to me the same day I showed up to do the paperwork. Took his time showing cool features of the car and even after the sale is still letting us know if we need anything from him to feel free to give him a call. My experience with Sunnyside will be remembered. Everyone was very pleasant to deal with. Thank you again.Sincerely,Jessica Gonzalez(New owner of a 2012 TL SHAWD 6 speed)
clh057
Apr 1, 2012
We visited the dealership on March 29 to look at the Acura TSX to see if the car was what we wanted. We had no intention of buying a car that day. Victor was our salesman and we could not have asked for a nicer person to help us. He clearly understood that we only seeking information so that we could be better informed before we made a final decision on a purchase. He spent a considerable amount of time answering our questions before he took us out for a test ride. On our return to the dealership he told us about purchasing options that were available to us. He also introduced us Nadi Malek, the general sales manager, who reviewed the options. Both men were very atuned to who we were as people and potential purchasers. Since we live a considerable distance from the Nashua we were concerned about the service department. All of our concerns were addressed in a timely and detailed manner. Mr. Malik gave us a loaner car to take home that day so that we would be able to drive home together in our new car the next day. I have never been treated so nicely and professionally at a dealership before. Anyone who is considering a new car should look at the Acura and definitely do it at Sunnyside Acura. Caroland Richard Hines
RobinRomeo
Apr 1, 2012
I have purchased the new 2013 RDX and it was the most pleasant experience I have had purchasing a vehicle; several of my family members are Acura owners and Sunnyside came highly recommended for Sales and Service.Although Victor is a new salesperson,his efforts were greatly appreciated; with the help of the Sales Manager everything was processed with no pressure and alot of ease. Both gentlemen were very gracious,friendly and professional.A++ if I had to put a grade on the experience.Though the 2013 RDX pretty much sold itself-I did appreciate how positive Victor was in comparing other vehicles I had test drove the two days I interacted with him.I will definately recommend Sunnyside and Victor to my collegues,family and friends in the future.
doraz1977
Mar 30, 2012
Long story short, I asked if my credit was going to be pulled and I was told "no." I informed the Sales Managers, Jason and Nadi that I was trying to buy a house for my wife and 11 month old daughter. Two days later I get a hard inquiry on my credit through Acura Financial Services. When I called Nadi and asked why my credit was pulled he said that Sunnyside didn't pull it, Acura did. Well no kidding! I am not upset for the credit being pulled as much as I am the dishonesty of this sales team to make a sale. There short-sighted philosophy on sales and customer service will be well noted. There are other dealerships out there that will hopefully maintain some integrity. On another note, my service experience in the past has been nothing but acceptional and I have written the reviews deserved just like this one. At least now I know why they kept the attention focused on my baby while trying to sell me a vehicle. What a shame.
Gwiaz11
Mar 28, 2012
My husband and I were only in New Hampshire for the weekend when we came across sunnyside Acura. We had not intended on purchasing a vehicle but fell in love with one of the vehicles on the lot. Wally not only was very attentive but I've never been put into a car so quickly. I love our new car and would recommend anyone to this dealership from back home in CT.
DAApperti
Mar 25, 2012
We can't answer quality of work as we just got the car and have nothing to base this on. Otherwise our total experience was very good.
honda99
Mar 8, 2012
I bought a 2009 TSX from this dealership. I am very happy with the purchase. Samet was very helpful and direct. There was no nonsense or sales gimmick like any other dealership I've been to. Having been a salesman myself, I appreciate the straight forwardness of the whole experience. Samet is a genuine guy and would not hesitate to make any accommodations.
seanthegr8
Mar 2, 2012
My fiance and I had stopped in on a Sunday evening, only to find that the dealership was closing in 10 minutes. Rather than asking me to comeback, I was met by Alex who graciously invited me in. I had the intention to only check on an advertised special that I saw online, however Alex took the time,(again after closing hours) to not only show me the car, review the details but also arranged to give me an estimate on my trade in so I could be more thoroughly informed when I compared prices, even at other dealerships. The process was fast and pressure free. Given the information, I realized that the car I originally came to see was not a good option. Seeing my disappointment, Alex working with his General Manager Nadi, came up with a number of alternatives. Even though it was past closing on a Sunday evening, a number of the sales associates, and the general Manager Nadi, were willing to patiently walk me through the details of a number of possibilities. I have purchased a number of vehicles, and up until this point I have always left a dealership to explore more options, only after which I will return to finalize a sale. This is the first time that I have purchased a vehicle on the same day that I saw it, and I completely attribute this to the honesty, respect and patience that I received by everyone that I encountered at Sunnyside Acura. Especially Alex, who throughout the process not only saw to my needs, but who was just as friendly and inviting to my fiance (who hates car shopping.) As if this was not enough, today i took my vehicle in for service, while waiting in the service area, Alex walked by, noticed me and stopped to ask how I was, remembering not only who I was, but also asking after my fiance. It is this level of genuine care and concern that I will associate with Sunnyside Acura, and will keep me continuing to recommend them to everyone I know.Thank you again, Sean Lowther
dlprasannaa
Feb 26, 2012
I fulfilled my dream of owning a MDX after 6 long years.Nadi the sales manager knew exactly what I was looking for.Much before coming into the Dealership, he explained to me over the phone regarding the SUV. As soon as I came in, I had Sam waiting and had the car ready for me to take it a test ride.Sam asked me to take the time I needed, explained to me about the car and soon after we came back, Tony ran me through some numbers and withing 1 hour I traded my car and bought my MDX.All these 3 people are genuine and give the space that you need. If not for them, I couldn't have owned my car.You can completely trust them and this place is unlike any other car dealership that I have seen. Honest and trust worthy folks.Nadi ,Tonny and Sam- Thank you for your help and support. You guys rock!!!!
amdag411
Feb 19, 2012
I was looking to replace my vehicle, so I ended up at Sunnyside. I was immediately was greeted by Alex. He was very knowledgeable and caring. He helped me find the perfect SUV. I am thrilled. It is an awesome dealership with an excellent salesman! Thank you Alex!!!!
bforan21
Feb 18, 2012
I began looking for a good quality used car for my son to commute to and from college. After looking at other on-line outlets, I decided to look at the Sunnyside web site. I was excited to see a car that fit our needs and budget. Wally Noueiri responded to my request for information within an hour. My son and I met with Wally the next day, and purchased the car. This was the first car we looked at, and we had no doubt this was the car we were looking for. Wally Noueiri and Sunnyside Acura made our experience shopping for a car so easy and stress free. Absousutly no pressure was put on us at any time. They made feel very comfortable throughout the entire process. Wally really listened to and understood what our needs were and made sure we got the car we were looking for.
dgldy
Feb 18, 2012
So I went to look at a specific Acura model. The sales guy was nice but when it came to pricing, there was a lot of "if I give you my best price tonight, will you buy it" Ah, no. Then it came time to negotiate my trade. That is where the insults began. Needless to say what started at a $2500 trade became a $3000 trade and then miraculously when I was walking out the door, it became a $4000 trade. I went to Acton Toyota and was immediately given $5000 for my trade. I wouldn't recommend Sunnyside to anyone. They were so old fashioned - holding my registration, etc. It made my immediate purchase at Acton Toyota all the more pleasant. Thank you for that Sunnyside.
nassin2
Feb 3, 2012
I called Sunnyside about a used car I saw online and spoke with Sam. I made an appointment to go see the vehicle and when I arrived he had the car outside ready for me to see and drive. The whole transaction was very smooth and there was no preasure from Sam or Franklin who did my financing. A week later the car's battery went bad and Sunnyside graciously put in a new one even though it was not covered by my warranty. The service deparment was great, they have free snacks, drinks and wi-fi while you wait. I will definately be looking at Sunnyside for my car needs in the future. It's hard to find service like this these days.
myoung26
Jan 30, 2012
My husband and I had done extensive research on AWD and 4 wd suv's, and were impressed with the Acura MDX. We were disappointed that the Volvo XC90 that we bought in the spring could not make it up our steep driveway, even though it was called an AWD vehicle. We decided that we needed to trade it in immediately, as we absolutely need a vehicle that can function in severe weather conditions, and can go anywhere. Also, our dirt road is one of the last in our town to get plowed, so we often have to drive before the road is plowed at all.We had never been to Sunnyside Acura before, and we were greated by Kayhan at the door. He understood our issue, and started working out a trade-in deal for us right away. He was very confident that the MDX would serve our needs. Within an hour, he had figured out what we would get for trade-in value, how much cash we were able to put down, and how much we would have to finance. We didn't feel rushed into a sale or pressured at all. Kayhan showed us a 2009 MDX that we loved.We went back the next day and told him we'd like to put the car through its paces! This included us driving up and down our own driveway, stopping and starting in an unplowed parking lot, and driving in an unplowed field! It was no problem for this great car!We were away with the car for nearly 2 hours, which was not a problem for this dealership at all. Kayhan greated us when we got back and we proceeded to "seal the deal".We were happy with everything about buying this used car. As you can see above, we had no reservations or concerns with how we were treated by Kayhan. We even had a bit of fun and some laughs with him, and it seemed as though we had met a car salesman that we could really relate to on many levels. We'd like to thank Kayhan for working with us and making buying the MDX a very pleasurable experience.
bienefes
Jan 28, 2012
Kayhan was very pleasant to work with, and there was a minimum of pressure in general, and back and forth in settling the price. He was very good at follow-up, and ensuring that we were satisfied with our experience, and that he and the dealership were available to provide assistance if we needed it. Probably the best new vehicle experience I've ever had.
kylektm
Jan 23, 2012
This was a quick sale since we were not looking to buy new and someone just upgraded and traded in there old 2002MDX, it's not a perfect suv but for the price and all the carfax info it's was a good enough deal. Wally was frank about the car conditions and answered any questions we had. Hopefully we'll do business again. -Kyle
sorlows
Jan 22, 2012
As a District Sales Manager I deal with customers everyday and know what world class customer service looks like. I am proud to say that my experience with Kayhan has been THE BEST buying experience I have ever had. I orginially purchased my 2010 Acura TL from Kayhan back in October of 2010 and I couldn't have been happier with the overall process. Kayhan took the time to provide outstanding personalized attention. If that wasn't enough throughout the last year Kayhan has stayed in touch knowing my wife wanted to trade in her 2010 Acura RDX. Kayhan did not pressure us once, but let us know when the best time to come in was. Therefore, just last month I purchased my 2nd vehicle from Kayhan a 2012 Acura MDX. Once again, my wife and I were thrilled with the experience. Kayhan's personality makes it a relaxed and effortless process. Sunnyside Acura is lucky to have someone like Kayhan. Also, I am planning to purchase my third vehicle from Kayhan this spring the new Acura ILX. Based on my experiences with Kayhan I would highly recommend Kayhan to anyone looking for a absolute amazing car buying experience!
startingovermom
Jan 21, 2012
From the first time my son and I visited this dealership to the time I returned and purchased a used Honda CRV, the treatment we received was by far the best I had ever experienced in any dealership. Even though I was on a tight budget, I was made to feel just as valued a customer as if I was purchasing a brand new Acura. Wally Noueiri, my salesman, was extremely friendly, knowledable, patient and professional. He answerd my many questions, did not put any pressure on me, made my son feel comfortable in the waiting area and explored many options with me relating to my choice of vehicle to the financial side of it. My CRV was delivered to me as if it had just come off the assembly line. Many salesman make you feel like you are just part of a quota to reach - not Wally. Within minutes of meeting him you tell what kind of a person he is and how he cares about each of his customers. He takes it personally if you are satisfied and happy with your purchase and will follow up to make sure everything is ok. I highly recommend Wally and this dealership and when I am in the market again for another vehicle, I know I will be driving straight to Sunnyside Acura.
dlihclived
Jan 18, 2012
Sam made sure that we did everything possible to make the deal happen. I needed them to work with me and help me out and that was done ten fold. This was the best experience I've ever had at a dealership and I couldn't have asked for more. Hats off to you Sam and the staff at Sunnyside Acura!
posullivan76
Jan 17, 2012
Outstanding service from the minute we walked through the door, until we completed our paperwork. Alex really went out of his way to ensure all our questions were answered. Tony, Nadi and Franklin were great as well, helping us with all the steps of our purchase.
plieske
Jan 14, 2012
I had a great experience with Sunnyside Acura - the entire staff was friendly and welcoming. Kayhan helped me find the perfect car to fit my situation. He listened to what I was looking for and did not try to stear me towards buying something outside my budget. He was professional and personable. He and the employees at Sunnyside worked well as a team, providing me with above and beyond service.
Shelagh
Jan 12, 2012
I had a great experience with Sunnyside Acura! I was buying my very first car so it was my first time going through the whole process. I worked with Wally and he was very helpful with everything! He went through everything with me and was always available for help which made everything incredibly convient and easy for me. Everyone I talked to there was great and always friendly. I got a great price on my car, it was exactly as described and fits me perfectly. I have already recommended Sunnyside to friends and I know I will be back in the future when it's time for a new car.
davenlin88
Dec 29, 2011
I have been to many dealerships and have never been treated better than during my recent purchase at Sunnyside Acura. Kayhan seemed to understand what we wanted and he did everything he could to help us get it. We looked at a few used vehicles and wound up buying a vehicle that had everything we wanted within our budget. I am very pleased with the car and everything about the experience.
etdawg
Dec 20, 2011
This is the second time I have had to call upon Walid to find me the perfect car. My last purchase was totaled during the hurricane, when a tree fell on it. I spoke with Walid for about an hour or so discussing options and he ended up spending the last three and a half months (as I am a bit fussy) in search a replacement. When he did call me last week, he delivered a home run. Although it was not the same car as before, Walid listened to my needs and wants, reviewed my finances and delivered me a car that is PERFECT. He showed professionalism and a sense of pride in his work that his co-workers can learn from. Along with Ethan from the finance department, my experience at Sunnyside was remarkable. When I arrived at the dealership, I was met at the door. The appropriate paperwork was done, and the car was ready for delivery. I will NOT hesitate to return to Sunnyside if and when the time comes to replace my vehicle.Thanks again Walid, super job...
briggst24
Dec 12, 2011
Wally was an excellent person to deal with and went the extra mile for us during the process of trading in my old car and purchasing a 2011 MDX from Sunnyside. We got a deal on both exchanges that both my wife and I felt good with. I felt he listened to what we wanted and he was interested in getting us that rather than trying to sell us something different. Great personality.
mvasecka
Dec 6, 2011
This is the best experience I've ever had leasing a new vehicle. I was greeted almost immediately after entering the dealership, was asked questions about what I was looking for, was shown a few options and was never pressured into getting something higher priced or with more options than I was looking for.
Dianayoung
Dec 5, 2011
Usually buying a car is a hassling expreiacnce; not with Sunnyside Acura, they work with you and give great deals. Kayhan and Franklin a very perfessional and friendly people. Kayhan helped me with the car trade and gave me a fair price for my old car. Franklin help me with the financing and even got me a lower rate that what I used to have. They are great!
sbruce2009
Dec 2, 2011
I had a wonderful experience with Sunnyside while purchasing my new TSX from Kayhan. This is only my second vehicle purchase and my first new purchase. I was slightly intimidated being a single young girl going into a dealership by myself to purchase a new vehicle. Kayhan, and Sunnyside made me feel comfortable and I never felt pressured to purchase this vehicle or make any decisions that I was not ready for. Kayhan was even kind enough to put my new license plates on my car a few weeks after the sale and assist me in customizing a few options on my TSX. I would highly recommend buying a vehicle from Sunnyside.
fashion
Nov 23, 2011
Excellent financial service. Excellent excellent. I think the financial manager did an excellent job trying to find the best loan with the best interest rate that fix my personal needs and boget.
btstreet
Nov 22, 2011
My wife and I live in the Seacoast New Hampshire area and recently purchased a certified pre-owned Acura MDX from Sunnyside Acura in Nashua, NH (the furthest Acura dealership from our house). The reason was threefold: first, two other area dealerships did not have the inventory of vehicles we wanted, second, Sunnyside understood that we had time constraints and worked closely with us within those constraints and three, Sunnyside's General Manager advised us on how to deal with a difficult situation that arose from another Acura dealership.The management team we dealt with at Sunnyside (Sam Oklar - Sales, Dan Velardocchia - Sales Manager, and Nadi Malek - General Manager) were top notch and "hands on". We were able to drive 3 cars and make a purchase all within 2 hours and felt as though we had their undivided attention throughout the whole process. We bombarded Sam with numerous questions and he answered every one in a way that "non car people" could easily understand. All three seemed to help us make the decision that was right for us without appearing to be the least bit "pushy".I don't think it is appropriate in this space to get into the details of the issue I had with another area Acura dealership, nevertheless, Nadi Malek took the time to calm me down after a particularly unprofessional phone call exchange with that dealer's Sales Director and guided me on how to proceed from there. He even offered to intercede if need be (even though that Acura dealer was not part of Sunnyside). That was very classy on his part and that caring energy seems to permeate throughout his whole organization.In closing, if you are looking to buy a new or used Acura, I would highly recommend that you at least visit Sunnyside Acura. We would not go to any other Acura dealer in the area and, in fact, are quite comfortable driving the extra 30-40 minutes from where we live to experience Sunnyside's superior customer service. If it is worth the extra drive for us, I would suggest that it might be for you as well.
dtruth18
Nov 20, 2011
It was the most pleasurable experience working with kayhan and franklin they are the top people in my book in that place very professional and very helpful they made my time there easy and comfortable.. I will shop their for my next TL hopefully in many years and tell as many people about them as i can that are interested in Acura's. The service was top notch and the experience was as well.. Fantastic dealership... Douglas Landry
TonyWu
Nov 10, 2011
Sunnyside Acura is a pleasant place to buy a car, A nice change from what we had experienced from other dealers. The service department is outstanding as well. We are very impressed overall with this dealership and particularly with Wally! Keep up the good work, you have gained a loyal customer! As any successful business knows, reputation is everything. I can definitely say that I will recommend Sunnyside to my colleagues and friends in the future as a place to buy their vehicles. It's not only the great selection of cars---it's the service that is truly outstanding. Thank you for your time and happy motoring! Sincerely, Tony Wu
ixoyeminstral
Oct 25, 2011
Over the last 33 years, I have purchased 19 cars, whether for use as company cars or my own personal use. I've dealt with dealerships in NY, MA, NH, and NC with cars including Cadillac, Lincoln, Ford, Pontiac, Chrysler, Mercury, Toyota, and Mitsubishi. In all these years, I have never come even close to the care, consideration, compassion and quality of the folks at Sunnyside. My sales representative (Kayhan Yegenoglu) was prompt, thorough, friendly, an expert, and overall an exemplary person from whom to purchase a vehicle. If you want to buy a car... ask for him because you will never regret it. My financial representative (Franklin Emerson) made a miracle happen for me in some really rough curcumstances, and participated in my entire purchase experience. My new Acura TL (Tech Version) is the car of my dreams, and is a perfect fit for what I was looking for. I was never pressured, cajoled, or forced to make any decisions. I really researched their service department and found evidence that they are first classs. Overall, the experience at Sunnyside was a truly pleasant, long-term relationship builder for me. If my new car proves to have quality over time that is anything like Sunnyside experience, there is not another place in the world I would ever buy another car from. In fact, if I was forced to move out of state, I would come back just to buy another car from them. Thanks to the whole team! Buy your next car here.
shayne.woodward
Sep 21, 2011
This is hands down the best dealership I have ever dealt with. Walid is an excellent salesman and worked hard to fulfill my requirements in purchasing a used Acura MDX. He is a very kind individual and took the time to respond via email and phone. In short, his communication was excellent. Furthermore, the sales process itself went very smoothly. Most of the work was done while I was away (I live well over an hour away) and all I had to do was sign documents upon my arrival.It is also worth mentioning the stellar service Sunnyside Acura provides. Matt helped me out tremendously on my old car, a 2008 Acura TL Type-S. He was professional, courteous, polite and knowledgeable.Now this part means something: when my wife and I left the dealership together on our first visit to look at the MDX she said that is was very comforting to know that there is actually a dealership out there which you can trust. She felt very assured that things were being taken care of properly and that we actually meant something to them. As any successful business knows, reputation is everything. I can definitely say that I will recommend Sunnyside to my colleagues and friends in the future as a place to buy their vehicles. It's not only the great selection of cars---it's the service that is truly outstanding.Thank you for your time and happy motoring!Sincerely,Shayne & Lorrie Woodward
brownkat
Sep 1, 2011
We did not feel pressured working with Kayhan. His demeanor was pleasant and welcoming. He seemed to be honest and genuine. He was personable and very friendly.
Countie
Aug 24, 2011
We recently purchased a used vehicle from Sunnyside after visiting many other dealers. We were particularly pleased with Wally's customer service. Wally was very knowledgable about the vehicle, very professional and very low pressure; A nice change from what we had experienced from other dealers. The service department is outstanding as well. We are very impressed overall with this dealership and particularly with Wally! Keep up the good work, you have gained a loyal customer!
MuratM
Aug 20, 2011
Sunnyside Acura is a pleasant place to buy a car. I recently leased a new TL from Sunnyside Acura which was my fourth vehicle from this dealership. I have always had great experiences. The salesperson Sam helped me a lot with my decisions and he is very friendly, knowledgeable, and makes sure that you are comfortable with everything before you drive away no matter how long it takes. The overall experience was very positive. I would not hesitate to send others to Sunnyside Acura. For anyone who is looking for a new or used Acura, you can't go wrong with Sunnyside Acura and their great sales team.Great job Sam - Thanks again!
clemjoe
Aug 19, 2011
I recently purchased an Acura RDX. Wally was professional, yet personable during the sales process. I was specific with what exact color I wanted and was not going to back down, and he and sales mgr Michael Keane made every attempt to find that car for me. The deal was a success and I must say it was the best car purchase I have ever experienced.
Knoordsij
Aug 19, 2011
Both my husband and I worked with Kayhan on this transaction. We both were extremely happy with his knowledge of the vehicle we were buying, and his delivery of such information. He was very friendly and polite, without being overbearing for the sale. Overall it was a wonderful working with Kayhan - actually one of the best car buying experiences I have had.
StephRichW
Aug 13, 2011
I found this dealership online because they had the color & model 2012 TL that I wanted. I called & I got Wally Noueiri as my salesman. I was forward with Wally about everything upfront. He was very nice, accommodating & honest with me. I told Wally the price out the door I wanted to pay for the car. No haggle or hassle. It was perfect!!! Plus I am an out of stater & they are very accommodating everything with my state. The buying process was easy & smooth. It was raining the day I came to pick up my car. They had big umbrellas to walk us around or take me to my new car. Wally took his time showing me functions of the car & let me set up my bluetooth for my drive home. It truly was a easy & great buying experience. I can call Wally & ask a question about my car & he is always happy to help & is always positive & happy. Wally & the dealership are wonderful!!! Let me tell you how much they will go above & beyond for you. The mail lost my original title paperwork that I sent to my state. I called Wally to see about getting another certificate of origin. Wally checked into it & got back to me. No problem. Not only did they have to get a 2nd certificate of origin but they also had to do my state paperwork all over again. In less than 5 days they had it all done & mailing back to me. I am so thankful & happy that they bend over backwards for there customers. Wally was truly the easiest, most accommodating, friendly car salesman I have ever used. Did I say how wonderful Wally & Sunnyside Acura are because they truly are a wonderful dealership.
Nihatayazi
Aug 10, 2011
I got my Honda CRZ 2 weeks ago and they paid highest amount for my trade. Evendough the price was little high, the transaction was very smooth. Samet was very helpful and friendly,He answered all my question.I also was able to pick up my car next day. I highly recommend this dealership.
tagaudet
Aug 8, 2011
I was apprehensive about purchasing or leasing a new vehicle, but my former one had 150K miles and was getting tired. Kayhan made the entire process virtually painless. Both he and Mike were courteous, professional and thorough. I am very pleased with my new car and the experience working with Sunnyside Acura.
melwhite71
Aug 3, 2011
Very pleasant experience. The salesperson that I dealt with, Kayhan, was very helpful and quick to respond to my phone calls/emails. Would recommend this dealership to others.
brianb562011
Jul 20, 2011
I was very happy with the salesman wally, I called about a used Toyota Highlander that I saw online, and spoke with wally on the phone to see if it was still on the lot, he took my name and number and said he would check to make sure it was there...he called me right back and we made arrangements to come take a look and test drive...wally was very honest and friendly and took good care of me. I decided that I would buy the vehicle, and was offered a fair trade, but once my credit was ran, the interest was to high and I had to back out of the deal, four days later I got a call from wally, saying that they were able to get my payments to where I was comfortable, I was hesitant at first, because my wife and I had gone through this before at another dealership and we were lied too, the payments were way more than what we were told and lost our deposit, but wally assured me it was what I told him I could manage...all and all I went back to sunnyside, signed the paperwork and drove away with my Highlander !!! Wally cares about his client's and wants them to come back, totally trustworthy...thanks wally....Brian
deluzz28
Jun 15, 2011
Fantastic dealer to purchase a new car from and really willing to negotiate. Our salesperson was outstanding and aswered all of our questions and made for a pleasant car buying experience.
rubix617
Jun 7, 2011
I recently leased a new MDX from Sunnyside Acura which was my third vehicle from this dealership. I have always had great experiences there and the sales guys do a great job, especially Mike Keane and Kayhan Yegenoglu who helped me on my recent purchase. During the months leading up to my purchase I was in frequent contact with Mike Keane, asking questions and trying to find out what the best options were for me. Mike was always quick to respond and helped me get into a lease plan that I was comfortable with. When I picked up my vehicle Kayhan went over everything to familiarize me with all the features of the new vehicle. Kayhan is very friendly, knowledgeable, and makes sure that you are comfortable with everything before you drive away no matter how long it takes or how many questions you have. I emailed Kayhan the next day to ask a question and he got back to me immediately with an answer and it was his day off. For anyone who is looking for a new or used Acura, you can't go wrong with Sunnyside Acura and their great sales team.Great job Kayhan and Mike - Thanks again!
jerry89
Jun 3, 2011
This was our first time buying an Acura, and it was a great experience. Kayhan is friendly, knowledgeable, and patient. We had lots of questions... and he had all of the answers. Nadi Malek was also there to help close the deal. These guys really care about developing a long term relationship with customers, and it shows in everything they do. We give Kayhan, Nadi, and the rest of the folks at Sunnyside our highest possible recommendation. Many thanks!
jule132
Jun 2, 2011
Buying a new car at Sunnyside Acura was a very enjoyed experience for me!! My dealings were mainly with Kayhan and he was fantastic!! After multiple visits, phone calls and email exchanges (which made the buying process so easy) when I walked in to finalize the purchase, I was in and out with the paperwork in 1/2 hour or less!!! After that painless process was done, Kayhan spent extra time with us going over all the many options in the TL, ensuring we were comfortable using them all.Overall, I give this car buying experience an A+!!!!
Gordon Kendall
May 31, 2011
The last two vehicles that we have bought have come from Sunnyside Acura, more particularly Wally Noueiri. Wally takes the time to go over all options and works very hard to ensure that all parties go away happy with the transaction. We did not feel any pressure and the experience was very enjoyable. Franklin and Nadi also worked very hard to ensure that the transaction went very smoothly as well. The service department also strives to ensure that all of its customers continue to keep coming back to the dealership. I will continue to drive an hour and a half to do business with Sunnyside Acura and Wally Noueiri.
Ericalane
May 26, 2011
Wally was GREAT!! He was honest and NOT pushy. Wally knew what he was talking about, told the truth from the beginning. He helped me with the car as well as understanding the finances. I did not feel like I was talking with the "typical car saleman." Wally was friendly and great and I would and will recommend him to anyone I know that might be looking to buy a car! Thank you Wally.
hulang
Apr 16, 2011
Wally was an excellent car sales person. He is kind and very helpful. From the day we met him to the day we picked up the car, we always felt comfortable and trusted Wally in every respect. Wally always showed us that we could count on him whenever we needed help. We would recommend Wally to all of our friends.Srun and Hulang
CMcCann
Mar 29, 2011
Kayhan was the best car salesperson I have ever delt with. He was extremely helpful and kind and patient. I had a WONDERFUL experience buying a car from Kayhan. From walking in just to get information to picking up my car, Kayhan was always very helpful.
moneymanager00
Mar 29, 2011
I needed a vehicle in a short period of time for work and I went online one Sunday to find the Acura MDX I wanted. I've been to other Acura dealerships but the Acura MDX's they were offering were not up to par for the price point even with the Acura inspection they go through. I found a used Acura MDX (Black exterior/Taupe interior) in great condition online at Sunnyside and contacted Wally Noueiri to hold the vehicle as i wanted to come in test drive it and then buy it. Well, prior to my arrival to the dealership to check the vehicle out, many people visiting the dealership wanted to buy the vehicle on the spot, but my Acura Advisor (Wally) held the vehicle for me even when he didn't know if I would purchase the vehicle. Wally was wonderful to work with and was very helpful in making the purchase of the vehicle a seemlesss and stressless.
Fhardy
Mar 23, 2011
AS A SATISFIED CUSTOMER SINCE 2007 I HAVE PURCHASED FOUR VEHICLES FROM SUNNYSIDE ACURA. THERE SALES AND SERVICE STAFF ARE WONDERFUL TO WORK WITH. THEY GO ABOVE AND BEYOND TO ASSIST THE CUSTOMER. I TRAVEL 80 MILES TO GET MY AUTOMOBILE SERVICE BECAUSE OF THERE SERVICE. I RECOMMEND ANYONE TO AT LEAST VISIT THERE SERVICE AND SALES DEPT TO SEE WHAT THEY HAVE TO OFFER. THEY ARE A GREAT CAR DEALERSHIP TO WORK WITH.
susieq2200
Mar 19, 2011
This was my third leased MDX from Sunnyside Acura. They are professionals that are also caring to their customers. Kris went out of her way to meet my needs, as did Nadi, the General Manager. Acura should be proud to have Sunnyside represent them in the automobile industry.
MaineCarBuyer
Mar 14, 2011
Kayhan did a great job helping me secure a great slightly used Acura TL. He spent hours with me as I tried to identify a car that was a good fit for my family's needs. He was patient, listened carefully to my needs, and expedited a good deal. Kayhan genuinely made sure I understood the new vehicles capabilities and took the time to answer every question I had. The overall experience was very positive. I would not hesitate to send others to Sunnyside Acura and specifically to Kayhan.
ranadeau
Mar 7, 2011
We found the people at Sunnyside Acura to be professional, knowledgable, responsive, friendly, and outgoing. The inventory of quality used cars was plentiful and the salesperson was willing to let us drive as many vehicles as we wished. We drove 4 automobiles.Our salesperson had a great sense of humor and was clearly a well educated, well rounded individual. He made us feel comforatble and he was credible. We did not feel as if we were pressured in any way. The finance manager was also credible, friendly and helpful in explaining things to us. He was als very responsive to our questions and concerns.The overall experience was very positive. I would not hesitate to send others to Sunnyside Acura. This was our first experience with Sunnyside and now we will get a chance to expeirnece the service end of the business in the future. Hopefully the service personnel will replicate our buying experience.Ron Nadeau
mplourde
Mar 5, 2011
I have purchased several (11) cars from Sunnyside and from Joe Casey in particular. I guess the fact that I keep going back there speaks for itself that I think the service and hospitality is fantastic. I also have all my service done there because I find that they are always professional and reasonably priced. Dave Belanger has always treated us well.
focusse3226
Mar 3, 2011
Couple months ago I bought my BMW 330xi from Kayhan . That was my 3rd car purchuse and my favorite . Kayhan was very friendly and helpfull . There was no pressure whatsoever . All the paper work went very smoothly (great for MA residents) and the next day I was able to drive my new car with no problems . Today I went for my first FREE oil change and even though it's not an Acura they were able to suit my needs . It even came with complimentary car wash and vacuum . I bet my next car purchase will be from Kayhan !!! Great Job and thank you !!!
b and g
Mar 2, 2011
First-class experience at Sunnyside, from Garfield's warm initial greeting,until we took delivery of a 2011 TSX today. TSX sells itself on quality, sportiness and reliablity. We had good experiences in discussions with other Acura dealers. Sunnyside set themselves apart in terms of customer care, product knowledge, and professional atmosphere. After purchasing many cars, including Volvo, Audi,and Mercedes. I have never been more comfortable with a dealership than I was at Sunnyside. Garfield created an elegant pressure-free zone to discuss our needs and financial objectives. He worked closely with Gen'l Sales Mgr. Nadi Malek to explore our options. End result: a very advantageous leasing arrangement and a seamless trade-in process. The car was delivered in absolute top form with a complete tour of all of the TSX high tech features. Sunnyside's owner, Gen. Mgr. and everyone else made our transaction a uniquely comfortable and enjoyable experience.
Laura221
Mar 1, 2011
We bought a used AWD Toyota Sienna from Sunnside. The price was great and they gave us a fair amount for our very old trade ins. Wally went out of his way to get us a better rate on our loan and we couldn't be happier. The process to purchase the car was very easy and we would not hesitate to purchase another new or used car from them in the future. Thanks for a great transaction. It was great working with you Wally! You are by far the best car salesman we have worked with.
bkrasnof
Feb 28, 2011
We had a great recent experience with Sunnyside Acura. It was nothing like the car sales expererience we were accustomed to, Wally and Nadi treated us well and before, during and after the sale. I look forward to a long-term relationship with Sunnyside, and their employees are most of the reason why (and the cars are great too).
etdawg
Feb 26, 2011
I have been unable to obtain a vehicle since my divorce has ruined my credit, but with the help of Wally and the team, I was able to secure credit and financing. Wally took the time to find just the right car for my needs and answered all my questions without hesitation. I am extremely happy with the way I was treated at your dealership. I was not looked down on and was treated in a professional and timely manner by Wally. Any problems that arose were handled immediately and I took possession of the car before the promised date. I would strongly recommend your dealership to anyone that asked and cannot wait until I am able to purchase again. Once again, kudos to Wally in getting me the car I wanted in the time frame that I needed. Thanks again Wally, great job!!!Emile C.;
PNP11
Feb 14, 2011
My wife and I decided to test drive the new Acura MDX 2011 and called Sunnyside for a test drive. We arrived at the dealership 1 hour later and were greeted by Mr. Joe Casey. He was very knowledgeable about the product, very patient and respectful (probably the best car salesperson we've ever dealt with). He had the test drive vehicle up and running and ready upon our arrival. He did let us take the MDX to our house and had the chance to test drive it on our iced up driveway (that day) which is pretty steep and we had our concerns. The price we got on the vehicle was great and they also provided us with another AWD car (loaner) until our brand new Acura got delivered a few days later. I would highly recommend this dealership to anyone, especially Mr. Joe Casey and Nady (Sales Manager) who made our experience truly enjoyable. (Feb 2011)
kvincent
Feb 7, 2011
We found the listing for a used Honda Odyssey on the web and submitted an inquiry. Wally was very quick to respond and provided answers to all our questions. We were able to set up test drive the next morning and closed the deal the following day...everything happened in < 72 hours! All interactions were fairly easy and fast. The vehicle was priced fairly & had most everything we were looking for. Our overall experience was good, except several of the closing documents contained errors and we had to have them corrected at the closing and we found a few of the features that Wally indicated were on the vehicle were overstated and inaccurate. In addition, when we took delivery of the car the gas tank was left at less than 1/2 full and the oil change sticker indicates it is at 15% (not sure what that even means 15% left or 15% used???)...all in all we love the vehicle and Sunnyside Acura dealership, but the points mentioned certainly put a damper on the level of satisfaction....when you spend tens of thousands of dollars on a vehicle at a dealership, we kind of expected the gas tank to be full and the oil changed!
wytm
Feb 2, 2011
The reason for this rating is that my wife had a front wheel drive TL and it was not good in the snow. Last year when we were in Sunnyside for Maintainence we spoke to Jovel Ortega about having problems driving in the snow. Fast forward a year January 2011 we went in for a small problem with a tire sensor and Jovel asked about why we were there. When Jovel saw us in the dealership he remembered our conversation from a year ago and asked if we were still having problems driving the car in the snow and we said yes. Jovel said maybe we can get you into an AWD TL. He said let me talk with my boss Nadi Malek and let us see what wee can do for you. He came back 10 minutes later with some pricing that was very acceptable for us. The pricing was exceptional and we walked out of the dealeship with an AWD TL for my wife that is great in the snow. We really appreciate what Jovel and Nadi did for us because my wife was very nervous crying and prespiring driving the car on snow covered streets.
bkcout
Jan 29, 2011
Buying a new car is always exciting, but the process is never fun for us; negotiating is usually a lot of play-acting by both parties and it makes our skin crawl. Until our most recent purchase last weekend of a 2011 MDX. We purchased our 2005 MDX from another dealer but brought it to Sunnyside for a transmission software update. As our current MDX had 98,000 miles on it, we decided to take a look at the new ones, as well as the RDX. As we perused, Kayhan asked if we were interested in a new car and the rest was history. Never before have we interacted with a car salesman with more interest, warmth, humor, and car knowledge. He spent an incredibly long time with us (about 3 1/2 hours!) while we test drove both cars and discussed the pros and cons of each. He knew both vehicles inside and out, which we would expect, but his sense of humor, decency, and respectfulness won us over to the MDX and the dealership as a whole. Unfortunately, we still had to deal with a bit of the skin-crawling part of the purchase in the negotiating of the price and trade-in with someone else, but that wasn't Kayhan's fault. When I picked up the car a couple of days later it was sparkling clean with a full tank of gas. Kayhan again spent almost two hours with me explaining all the bells and whistles, again with charm and humor, and sent me on my way, very happy with the experience. Another call 24 hours later by Kayhan assured him that I was more than pleased with the car and his assistance. Two big thumbs up!!!
cbenelli
Jan 29, 2011
I was put in charge of purchasing a car for my husband. After much research, we decided on the Acura MDX for the reliability and overall excellent ratings. I did a few hours of online research, knew exactly what I wanted (year, package, color, interior, etc) and proceeded to call four different Acura dealerships in my area. While some were helpful and some were not at all, Kayhan was the most helpful and appreciated my straightforward style of getting what I wanted. He never played the old, "after you speak with your husband" routine with me. While Sunnyside was the third furthest of the four dealerships I contacted, the fact that I traveled more than an hour to this dealership should absolutely speak to the level of service and positive experience I encountered dealing with Kayhan. He spent an hour or more just going over all the bells and whistles in the car and really caring that I understood all that the car had to offer. Even though he knew I had already decided on my own that this was the car, he really cared that I knew how it all worked. I was pretty persistent wanting to get the most for my money and he respected that and found the balance for both of us.My only criticism of the overall experience, which does not reflect how I feel about the experience with Kayhan, is that it still had some of the old typical car dealer experiences. The manager had to be consulted numerous times about tweaks to the deal, he also came over to explain the pricing to me. Those two experiences can be view as a little condescending to an educated consumer as well as taking any of the ownership/power of the deal from the salesperson. Seems silly at times to deal with someone for such a long period of time then have their credibility undermined by the showroom manager. I'm sure there is a better way to give the salesperson the incentive to retain the best price for the dealer without having the back and forth silliness. I also think the "additional" expenses should be explained before the price is finalized.Overall, I would always recommend Kayhan Yegenoglu and have as a salesperson/dealer. He is a professional, intelligent, personable gentleman. I had a great overall experience at Sunnyside with Kayhan and would definitely go back.
mdx2006
Jan 27, 2011
I was looking for a used MDX because I read the reviews on thems and the ratings speak for themselves. Acura has great products.When I walked in, I was approached by Wally. He was dressed in a fancy suit and I thought OMG, there is no way I will be able to afford a car from here, used or new....In my mind, seeing gentlemen in suits, makes me a bit nervous. So, I told Wally what I was looking for and thought that he wouldnt be interested in selling me a used car. I thought he would want to sell me a new one....again thinking, so he can make big bucks....Well I was pleasantly surprised that all he was interested in was getting me a car that works best for me. He was not pushy or sales like at all. I really felt comfortable dealing with him - if I asked a question that he didn't have the answer to, he didn't try to bluff his way through it. He was honest and told me that he didn't know the answer and would get it for me. So, when he said he was going to do something, not matter what it was, he followed through and took care my needs. He has a lot of knowledge regarding the acura products. He has taken alot of his time helping me with all the new bells and whistles in my car. He is still helping me after the sale. My overall experience with Sunnyside Acura has been great. They are a classy dealership that appreciates their customers. It is refreshing to see customer service. I look forward to working with them for many years to come:)
Beaz/Mafia mama
Jan 19, 2011
We attribute our excellent experience at Sunnyside Acura completely to our sales person Kayhan. He was very kind and efficient in his description of the cars features during our test drive with him. We never felt like we were being pushed into anything. He would give us information and allow us to ask questions and when we went back a week later, he remembered details of conversations which meant he really listened & cared about us not just as customers but as people. We bought the MDX with Tech pkg and it required a lot of teaching when we picked up our car. Kayhan carefully and thoroughly went thru the car with us and helped us learn all of the features so we could get the very most out of our vehicle. But in addition to that, he went beyond and said that we should go home, use the car and write down questions. He encouraged us to call with questions and return with the car for further instruction in a week, 2 weeks, or a month, whenever it was best for us. So he wasn't just trying to sell us a car and push us out the door. He was genuinely concerned that we have a great experience with the car and he expected to be in contact with us after we left the sales department. .We've never experienced that before.AS we all know how buying a car can be very stressful, this was the best experience in all the years we've been purchasing automobiles! We would like to publicly thank Kayhan for making it such a pleasurable experience. And NO he's not related to us!
Jaime Cooney
Jan 17, 2011
Wally at Sunnyside was a great person to work with. He was vey informative and knowledgeable about what I was looking for in an Acura.I couldn't have asked for a better person to work with finding a car,I am looking forward to working with Wally in the future and would refer my famliy and friends to him as well..Thanks Jaime
frdnan
Jan 14, 2011
Kris and staff were very considerate and helpful in helping me to make a decision with my purchase. Thorough, friendly and having very competitive pricing I would highly recommend Kris and her staff to all in the area and beyond (I live in California).
LisaJP
Jan 6, 2011
My husband and I went to Sunnyside Acura Sunday afternoon to "just look" at the TL sedan. Wally was very helpful and kind answering our questions and then recommended the TSX. We were not expecting to purchase a car right away. We did go to another dealership and then went back test drive the TSX. A little more than 24 hours later, I purchased my TSX Tech Package. Wally sat with us and explained the features of the car and called me this morning to make sure everything was going well. I love the car and highly recommend Wally and Sunnyside Acura.
parkertay
Jan 4, 2011
Purchased a new MDX Tech at Sunnyside Acura. Worked with salesman Walid Noueiri, he was very professional and had excellent knowledge about the Acura product. Dealership was competitive in pricing. Overall excellent experience, This is my third Acura purchase, this Acura dealer runs smooth and I also am very pleased with their service department. Would highly recommend this Salesman and this dealership.
ceoshawn
Jan 3, 2011
I live in the State of Michigan and I saw an add for a 2009 Acura TL SH AWD on Auto Trader. The price of the vehicle was most attractive and the car looked immaculant in the pictures that were posted. I called and Kayhan from Sunnyside Acura took my phone call. Kayhan was MOST helpful in answering all of my questions. Due to me being a 13 hour car drive away, it was most important that he was VERY descriptive when explaining to me the condition of the car that I wanted to purchase. I'm VERY Picky! Kayhan went above and beyond taking more detailed pictures and even making a video of the car and posting it onto a "You-Tube Link" so I can see the car more up close and personal. His on the phone communication skills and use of e-mail and writing was most instrumental in my overall decision to buy the car.Due to his dilligence I decided to book a one-way ticket to New Hampshire to go purchase the car in person. Kayhan picked me up from the local airport and drove me back to the dealership (20 minutes away) in a 2011 Acura TL SH AWD explaining all of the various options and facets of the car that I was purchasing.Upon arrival at Sunnyside Acura, my car had been detailed and parked right in front. The car looked "Brand New" and was actually better then what I was expecting for a car that was 2 years old. Kayhan's description was "right on"! There were NO surprises and NO dissapointments. Everything he explained over the phone was dead accurate. Even the finance details were right on with NO hidden charges and Acura Sunnyside got me a fantastic interest rate - better then my local Credit Union!It turned out to be a fantastic "Out of State" purchasing experience. I HIGHLY recommend calling Kayhan for any of your "Sales Needs" when visiting Sunny Side Acura!Shawn Nahas
andyT
Dec 30, 2010
Tried to buy a new car from this dealership. What a nightmare experience that was. Phone calls were not returned on time and when it was returned he hungup on me half way thru the conversation as he had to "take care" of another customer. Finally when I figured the deal they are offering is not that good I told them I am going elsewhere and he gave me such an attitude. Not only I would never buy from here but I will never recommend to anyone else either.
kferendo
Dec 24, 2010
My Fiance and I visited Sunnyside looking to get some prices on a new car for each of us. I wanted the TL and she wanted an RDX. We met Kayhan on our first visit to the dealership and he was extremely helpful. He went with us on the test drive of each car and was able to give us accurate pricing on each vehicle at that time. With our situation we were not able to purchase the car during that first visit so we asked that Kayhan stay in contact with us about specials that come up from month to month. It was about 3 months total from the time we first test drove until we purchased the RDX about a week ago. Kayhan was in contact with us the whole time and when we went back in to finally get the car he was even more helpful. He took his time with us and made sure everything in the car was set up before we left. We have already told him that we will see him in a month or two to purchase another car and we CANT WAIT!!!I would highly recommend to anyone wanting to purchase an Acura that you go see KAYHAN at sunnyside.
jake2006
Dec 22, 2010
I already knew everything (more or less) about the car before going to the dealership but Kayhan was helpful with getting all my ducks in a row (insurance/finance etc.). This was important so that after the long drive we were able to make the sale quick and painless. After finishing the deal I was satisfied and ready to drive off in my TSX when Kayhan suggested getting my bluetooth set-up before I left - thankfully I took his advice as the system was locked with a code only the service dept. could break. Good experience and great car! If I were to purchase there again I'd ask for Kayhan!
psharma
Dec 22, 2010
I talked with Kayhan over the phone before my visit to the dealership. He was very friendly and gave me a lot of good information about the services/specials etc.We went to the dealership the next day and took an Acura MDX for test drive. Kayhan was very patient and knowledgeable and helped us get familiar with all the features and options available on the vehicle. He had the vehicle ready for us the same day.My car didn't have the XM traffic and weather information available for some reason.Kayhan called the XM customer service to make sure the traffic and weather info feature was working as expected.I would definitely recommend Kayhan and Sunnyside Acura to my friends.
kevinpmcdermott
Dec 21, 2010
Buying a new car can be a stressful experience. We contacted Sunnyside through the internet and set up an appointment with Walli Noueiri. I came prepared with information and questions about the MDX, and Walli was knowledgeable and patient with all of my concerns. There was no pressure to buy which I liked. Walli and Sunnyside made this experience comfortable and easy. I would recommend Sunnyside and Walli to anyone interested in buying an Acura.
rdkslk50
Dec 19, 2010
Very pleasant experience. Salesman (Wally Noueiri) was knowledgeable, friendly & not high pressure. Dealership was clean, had a good inventory & the transaction went very smooth. Wally went the extra mile to accommodate & work out the best deal possible for us. We highly recommend this dealership.
ann.palys
Dec 17, 2010
When I first called Sunnyside to inquire about a lease for my fiance, Jerry, I was given to speak with Wally. He gave me the informaion that I was looking for. When it finally came time to go and look at cars I wanted to make sure that I spoke with Wally as he was the initial contact person I had spoken with. We all sat down and went over figures for what we were looking at. Jerry was getting a company car and he was looking at the TL. I was replacing a my car which was an "05" MDX. Well, Jerry couldn't get the company car through acura as his company considers them a "luxury car". So, he had to settle for a Honda Crosstour. He likes but not like the TL. I did get me new car which was a new MDX. Through the whole experience I felt that Wally was there to assist me and make this a smooth transaction. When I picked up my car, even though it was his day off he came in to go over the car with me. Now I was impressed with that! And as for Sunnyside, I have always been satisfied with the dealership because they do not pressure you when you walk in. They just make you feel welcomed and comfortable with looking in their showroom. Oh, by the way, I am a realtor and I know how a client should be treated and I feel that Wally and Sunnyside go above the norm to make that happen. Thank you Wally and Sunnyside for helping me out and making me one "happy lady" with my new car.
k1533
Dec 1, 2010
After the MDX ended up on my short list, I stopped in to Sunnyside and had the good fortune to run into Wally Noueri, who impressed me as a solid sales guy right from the start. No rush, the right info to cover my questions, and end result was a fair deal on a nice pre-owned 2010 later that day. All the other people (finance, service, parts) have been great and they all seem to be deservedly proud of the product and dealership. As a former owner of cars from Lexus, Mercedes and Porsche, I can say that these guys are in the same league, and without the pretensions. Good work all around, definitely recommended.
clpullen
Dec 1, 2010
Garfield was very helpful in showing off all the features of my RDX. Since my purchase he's made repeated offers to continue to be of assistance/show me how to work with all the features in the technical package. I also know that he worked hours beyond his regurlar duty hours to work with our needs and schedule. My experince with him and the vehicle are outstanding. I gave a 4 for the price only because this is the most I've spent on a vehicle so far, but I know that the value I'm getting for that price can't be beat!
khamphao
Nov 29, 2010
We had very great experien in Sunnyside Acura. As soon we got off our car, our saleman, Kayhan was right away to help us. He made our decision easier with his knowledgeable and helpful. At first we just wanted to see Acura car and compaired to different brand, but we didn't even go to see different one. We decided to buy Acura MDX right away that day. We love out MDX and recommend to everyone.
larry48
Nov 17, 2010
I cant say enough about the wonderful experience we had at Sunnyside Acura. Mr. Noueiri and Mr Emerson not only made the entire process very easy and steamlined but also very pleasant and enjoyable. Mr Noueiri was very knowledgeable about the MDX and Mr. Emerson couldn't have been nicer and helpful with the leasing process. I love my car. In fact I had leased a 2007 MDX and ended up buying that car for my daughter. I love my 2011 MDX and recommend them to everyone
michelleislam
Nov 16, 2010
We just recently purchased a 2011 MDX from Sunnyside Acura. We had been hunting for a new family vehicle for over 6 months, and we were having a very difficult time deciding which car to purchase. What finally made our decision easier was the customer service at Sunnyside Acura. We were very lucky to have Kayhan as our sales person. From the moment we walked in the door he was easy to work with, extremely knowledgeable & went out of his way to answer all of our questions. There are a lot of great cars out there, but what sold us was terrific service combined with an amazing car. We are LOVING the MDX...it's stylish, fun to drive, and fits my family of 5..plus a few extra. It's got everything we were looking for, and I know that I will receive great service even AFTER the purchase.
mscaplen
Nov 16, 2010
My purchase and overall satisfaction was due to my experience with Chris Nashed. Chris was great to work with, and would highly recommend to anyone interested in purchasing a car. The experience of buying a new car can be painful, but in this case, do to my salesman, it was anything but. Highly recommend.
snmurphy07
Nov 11, 2010
I met with Wally and right from the beginning my experience was fantastic. I purchased a 2008 Acura TL w/ Tech package. The car was in amazing shape. The price was more than fair, I was also treated very fair on my trade. Wally and Sunnyside did everything to make the deal come together. I am an Acura believer thanks to the education I received!! They even got me a rate lower than advertised which was already very low. To me it's not only the obvious detail, it's about the class and care for the smaller details that sets this dealership and sales professionals like Wally apart. An example is that my 3 month XM was already set to go on the car when I picked it up. Wally wanted to call my insurance company and get the declarations page without my having to lift a finger. A fully executed set of closing documents with signature tabs that took the guess work out of the signing. There was a full tank of gas, a new oil change, a final recon to make the car look perfect. I cannot forget to mention Wally's willingness to help me down load my contacts from my phone into the car and to spend the time to give me a run down of what I needed to know to get a decent understanding of the systems without the manual. He even helped me move my belongings from one car to another. What more can I say? I will be a repeat customer, I have never had an experience this smooth in my life. Thanks Wally.
vensayogi
Nov 4, 2010
Working with Walid was a pleasure. I made an appointment for a test drive and he made sure I knew the car inside and out before taking it out. He is very attentive as is the rest of staff at Sunnyside. I will definitely be recommending Sunnyside to friends and family when they are looking. Thank you!
BLWood
Oct 27, 2010
We had been test driving and researching for while before we went to Sunnyside to look into an MDX. From the moment we walked in and Kayhan introduced himself, the experience had been fantastic, when we mentioned some of the vehicles we were comparing, he even had us test drive one of the competitor vehicles that was on the lot for sale! That shows confidence in the Acura line as well as in himself as a Sales Associate. We left the dealership and said we would be making a decision within the next month, Kayhan never attempted to "make a deal" to get us into a vehicle that day. He was gracious and professional. Once we made our decision that the MDX was our choice, we were acommodated in every possible way. From the day we placed the order to the day we picked up the vehicle, Kayhan kept in contact with us and even sent a photo of the car when it got to the dealership!! I would confidently recommend Kayhan and the Sunnyside dealership.
tsxbuyer
Oct 24, 2010
When visiting Sunnyside, please ensure you work with Kayhan (Sales) and Val (Finance). Both gentlemen were very professional and friendly. When working with Kayhan, he went above and beyond to ensure the best experience possible. Kayhan did not play games and provided an environment where it was easy to establish mutual respect. He also added a personable touch that made the overall experience very refreshing.
schristino
Oct 4, 2010
I wanted to Thank Kayhan for an extremely pleasurable experience in buying my used Acura TL. I have bought many used cars in the past, and none compared to this experience. He was very friendly and so was his management and surrounding team. I was very satisfied with the professionalism and the ease of doing business with Sunnyside. I would recommend this dealer in a heartbeat.Scott Christino
FredFFred
Oct 1, 2010
Both gentleman were great through the whole process. They made buying a car easy, and as enjoyable as could be expected. This is our first Acura purchase, and the process I just went through would bring me back to the dealership again, should the need for a new car arise.
Dianne Rendall
Sep 27, 2010
We had researched many cars over the last few months and the Acura MDX met all and even exceeded many of our qualifications. We went to look at some cars on Labor Day and saw that the Sunnyside dealership was closed. We were later told that the dealership values its employees and wants them to spend time and enjoy holidays with their families. We felt that this simple statement spoke volumes about Sunnyside. If they value their employees so highly, just imagine how well they treat their customers! When we returned the next night we were greeted in a friendly ,warm and completely hatural way by Kayhan. We had picked out a car the day before and we took it for a test drive. Kayhan was extremely informed about every aspect of the car, its many features, its main competitors and answered each and every question with a depth of knowledge, wisdom and humor. While we were deciding, we found that Kayhan retained his warmth and sense of humor. We NEVER, EVER, felt pressured or prodded into our decision. Our last two experiences in purchasing cars were so unpleasant that we couldn't believe how smooth and pleasant this entire process was, with much of the credit going to Kayhan. (We also had a great experience in our dealings with the manager as well as the financial staff.) We highly recommend Sunnyside Acura and especially Kayhan to anyone we know that is looking for a car. We already know that we will use Sunnyside Acura for our next car purchase and hopefully will have the pleasure of working with Kayhan again soon. Share on Facebook
bewilkins
Sep 20, 2010
I had spent several months looking for a new car. I had ideas in mind of what I wanted, but never found the right combination of price, mileage, options, etc. Looking online one Saturday I saw a 2005 TSX listed on the Sunnyside website, and decided that i was going to stop in to look at it. I was greated by Kayhan, who was extremely friendly and knowledgable. We took the car for a test drive, talked a little bit about what I did, what I needed the car for, etc, and I told him I needed to think about it. He was understanding and wasn't pushy into forcing me into a car I was unsure about. He was thorough in his explanation of various Acura engineering features, differences in models, etc. This was my first experience purchasing a vehicle from a dealer, and Kayhan made the experience all that much better. The entire process went smoothly, and I will recommend Kayhan to anyone I know that is looking for a car. I will use Sunnyside Acura again for my next car purchase, and hopefully will have the pleasure of working with Kayhan.
hiharr
Sep 16, 2010
I just purchased my New Mdx from sunnyside. I really enjoyed working with Wally. He made the whole process really smooth. I would highly recommend this dealership to anyone who is looking to buy a new car. Don't forget to see wally he is one of the best salesman there.
sullivand
Sep 6, 2010
I've owned 2 Acuras, including a pre-owned TL I purchased at Sunnyside. For over 10 years I've had my cars serviced here and they're outstanding. That's why I went there first when looking for another car, although I did visit other dealers/brands.I worked with JD Garrard, who was wonderful. He not only listened to me, he actually understood exactly what I was expecting and complied completely. JD is honest, attentive, personable, professional, and courteous. Unlike many other dealer sales reps, he didn't pester me with constant, unnecessary phone calls after my initial visit. Based in large part on the trust & rapport I established with JD, I bought the pre-owned car that I wanted and expect to enjoy for many years, at a fair price.Whenever I'm looking to purchase a vehicle, Sunnyside will absolutely be my preferred dealer. And I hope JD will still be there to assist me.
bsheehan1
Sep 5, 2010
I had a very positive experience buying my pre-owned Acura TSX from Sunnyside. This was the first time I bought a vehicle on my own, and Wally was very helpful and kind in assisting me through the overwhelming process. I highly recommend this dealership to anyone who is purchasing a vehicle. Wally made the experience less stressful for me, and helped me buy a car I absolutely love.
jnels128
Sep 2, 2010
Here's the reason we are highly satisfied.1.Highly intelligent and knowledgeable sales our associate was also (Joval)2.Very Competitive prices (against even private sales) which helps avoid the usual false price reduction "games"3. Well selected high quality inventory 4. No pressure sales approach (especially Joval) 5. Patience and personality 6. Great financing - LOWER than any local bank I checked!
tough buyer
Sep 1, 2010
Jovel Ortega! Without repeating what has been said already about this dealer, let me just say there many reasons we bought a vehicle from sunnyside. The single biggest one is Jovel Ortega! He worked with us in the most professional and patient manner imaginable and through hours of car shopping made us feel part of a new family! We are looking forward to seeing him every time we need a new car!
sjl78
Sep 1, 2010
I could not have been more pleased with my experience with Sunnyside. Wally was fantastic as he demonstrated thoroughly his committment to superior customer service. He listened to my concerns and needs and sought to address them to the point of involving other members of his team. Through Wally's efforts, I had a most pleasant experience and am enjoying my RL!
kmcmahon
Aug 30, 2010
JD was very knowledgable, very professional,and an excellent communicator.He made our car purchase very enjoyable and we would definitely return in the future. After spending 2 weeks looking for a vehicle, and talking to countless sales people, it was refreshing to talk with someone who was more concerned we got what we wanted, than making his quota that day. Thank you JD for being one of the good guys. That is how a car purchase should be.
reba2711
Aug 28, 2010
The people were always easy to reach and made time for me. There was no haggling and I didn't feel like I was being handled. I got everything I wanted and it only took me an hour and a half total in the dealership. The service center serviced and cleaned my old car when i picked up my new one so I could give it to my mother-in law clean and with a new oil change.
prezn8
Aug 27, 2010
JD was very helpful and made sure that all my needs and desires were met. JD helped make sure that I got what I was looking for and that I got the deal that I wanted. He was didn't pressure me into anything and was very friendly during the entire process. I would highly recommend to friends and family.
egancarz
Aug 26, 2010
Recently purchased a used Mini from Sunnyside Acura on Amherst St in Nashua. Before stopping by Sunnyside, I had looked at vehicles at several other dealerships in the southern NH area - no dealership was as friendly, personable or attentive as Sunnyside.In particular, Wally and Franklin made the buying experience the most positive car purchase I have had in over 12 years. Price was more than fair and financing options were better than any other area dealer.The car was delivered on time, in great condition on my schedule. Paperwork was easy and well-organized.Wally was an excellent sales associate to work with and Franklin took care of all financing - there was no superfluous or confusing paperwork or "mystery charges".In all, I would say the folks at Sunnyside are class acts. No-pressure employees who actually listen to what the customer wants - then make it happen.I would unconditionally recommend Wally, Franklin and Sunnyside Acura to anyone interested in a new or used automobile.
kobisch
Aug 26, 2010
My husband bought his 2004 TL from Sunnyside and was happy with the experience and his service experiences since then. I looked at Acura cars almost 2 years ago at Sunnyside, but ended up buying a different make and model car elsewhere. My one criteria for a new car was the HID headlights, which I did not get in the car I bought. After wishing I had bought the TSX in the first place, I stopped in to look at it again. After driving the redesigned TSX, I made the purchase I should have made 2 years ago. Wally was very approachable and knowledgeable. He was not a high-pressure type of person. Wally answered my questions and I felt comfortable with my decision. He spent time with me explaining the car and setting the personal settings on the car. W have now bought 2 cars from Sunnyside and when we're ready for a new car, I'm sure we'll go back and look forward to working with Wally again. I would recommend him and the dealership.
janetlegacy
Aug 24, 2010
This is the 2nd Acura that I have bought from Sunnyside. Joe Casey has been the personthat I have dealt with on both transactions. I find that he is a very thoughtful,professional salesperson. I also want to say that service is outstanding. I believe,I would never have come back if it was'nt for the service that you receive there.Janet L
lobdgt
Aug 18, 2010
Wally is a great friend to deal with. I did say friend. I feel like he has been more than a salesman to me and acted like a true friend should and trust. When I originally went into look at a new Acura TSX or TL I wasnt ready to buy but Wally still took the time to show me everything about both vehicles.When I returned when the time was right Wally stepped up making sure he was not only giving me the best deal for the New Acura TL I was getting, he gave me top dollar for my trade. I definitely recommend Wally as a great sales person with a no pressure attitude. Wally will do whatever it takes to get the deal done at whatever costs to make the customer happy!!Thanks again Wally for all your help,Paul
sely
Aug 18, 2010
We have two other Acura cars that and this is the third car we have purchased from this dealership. The sales people are friendly and receptive to our needs. Each experience has been a good one. I would recommend anyone buying a car to check out this dealership. There is not a lot of pressure and you do not feel as if you are being forced into anything.
TDoherty85
Aug 13, 2010
I was recommended to Sunnyside Acura from a friend of mine. My friend told me to ask for JD and now I know why! He was very helpful, knowledgable, and even helped me make a responsible decision on the car that I should buy! When I came into the dealership, I wanted a BMW that I saw on their website. It was a very beautiful car, but it was out of warranty. JD found me a 2009 Acura TSX with only 20k miles at the price that I wanted, and even got me a deal on an extended warranty! JD and Sunnyside Acura has earned a life long customer! Thank you so much JD and the rest of the staff at Sunnyside Acura for making my experience a memorable one!- Tara
griffy17
Aug 12, 2010
I went to Sunnyside Acura to check out a 2010 Acura TSX, what I didnt expect was the high level of customer service that Sunnyside Acura provided. I never once felt pressured and was quite surprised by the friendliness of everyone at the dealership. Sales Associate Kayhan was extremely helpful, patient and knowledgeable. He was very easy to get in touch with and very professional. I would absolutely recommend Sunnyside Acura and especially sales associate Kayhan. I drove away with a 2010 Acura TSX and a great car buying experience. Cindy O.
acura01851
Aug 10, 2010
At Sunnyside, you'll get great customer service and knowledgeable sale person.There no needs to deal with BS offer, they'll be straight up with you.I recommend this dealership for almost all kind of vehicle, not only just Acura.Regards,Satisfy Customer
Flough1948
Aug 10, 2010
The overall experince of buying a car at sunnyside was a very pleasent one. The sales staff and the manager Mike Keane were very down to earth and very professional. They explained all my options very clearly, and all the inner and outer workings of the vehicle. I could not be happier about the way I was treated at Sunnyside Acura. Sincerely Ferd Loughran.
2007AudiA4Black
Aug 9, 2010
Comfortable, professional and honest are what best describes the experience with Wally Noueiri. I highly recommend working with Wally when you are looking to purchase a new or used automobile from Sunnyside Acura. I purchased a pre-owned 2007 Audi A4 from their lot. I am very happy with this vehicle and it is everything that was advertised. I originally spotted this car as I drove past the dealership on 101A in Nashua. I did not stop thinking it may be a bit higher priced since it was at an Acura dealership. At home as I searched the internet I found this vehicle and the internet price. I was the lowest I had seen in the general vicinity with all the options and very low mileage (29kmi). After the first drive with Wally I knew this would be the car to purchase. Wally and his finance manager explained the various purchasing options available to me. Since I had planned on using my own bank, the Sunnyside finance team set out to do better. In the end I walked out the door with a shocking low rate, one whole point below my chosen bank. Although I have owned many cars, this is the first finance though a dealership. Wally and the Sunnyside Acura members made this purchase fast, fun and financially palatable.Cheers, Glenn Brigham.
afishman
Aug 9, 2010
This is our second acura from Sunnyside and they are extremely friendly and helpful. Kayhan, our salesman for this purchase was, not only interested in us when we were looking and buying our new ZDX, but was interested in helping us settle in to our new car. We were leaving on vacation the very next day and he and the Sunnyside team really moved quickly to get us into our car. When we returned from vacation he spent several hours with us going over all the features and made sure that things were working correctly. Kayhan really went above and beyond for us. We had a clunker of a car that had no value at all and he faciliated our selling it to a young mechanic at Sunnyside. He then made sure that this mechanic returned our plates and he held them until our return. If you're looking for an Acura in Massachusetts or New Hampshire I would strongly recommend that you go and see Kayhan.
rconway
Aug 7, 2010
Everyone at the dealership was extremely friendly and the customer service is superior to any other customer service experience I've ever had. In fact, my sales person offered to drive to my work, which is an hour from the dealership, to help me customize the navigation system.I also found Sunnyside to be very competitive & willing to negotiate to find a win/win for everyone.
crush
Aug 6, 2010
I recently graduated from college and have been in the work force for a little over a year. Purchasing my new Acura was the first big purchase that I have made on my own. From the second I walked in Wally Noueiri and the rest of the Sunny Side Team treated me with the upmost respect and professionalism. When I went to a number of other dealer ships the sales staff barely gave me the time of day which was extremely frustrating when this was supposed to be such an enjoyable experience. Wally made sure that when I went to Acura that was not the case. He took the time to ask questions and really try and get an understanding for what I was looking for. At no point or time during my experience did I feel pressured or unwelcome. He was patient and understood that this was my first big purchase and he truly did an amazing job making me feel right at home. Not only was Wally incredible but I cant say enough about the management and service staff. Anything that we needed they were sure to try and accommodate us any way possible. In the end I was able to drive away in a new 2010 TSX that I could not be happier with. Even after the sale Wally has been incredible, he took the time even after hours to sit down and walk me through all of the features the car had to offer (which are endless). Even to this day he is sure to check in and see how everything is going; the customer service has truly been remarkable. There is no doubt in my mind that I would recommend Sunny Side as the first and last place to look when purchasing a car. If you dont have the fortune to work with Wally Im sure the rest of the staff will hopefully give the same wonderful experience I had.
conner
Aug 6, 2010
I had a wonderful experience at Sunnyside Acura and would refer any of my friends or family there. I would personally have them see sales agent Kayhan Yegenoglu.My sales person, Kayhan, was great! He was professional and extremely helpful. Kayhan and the team at Sunnyside Acura went above and beyond to provide excellent and courteous customer service. There was an issue with the title on my trade in. My bank did not mail Sunnyside the tile, and instead, they said they mailed it to me. I never received the title at my home. Sunnyside could not sell the car I traded until they had the title in hand. Sunnyside asked that I sign a release form to have a duplicate title sent to them. Kayhan personally drove to my house for me to sign the release form because he it would be more convenient for me. I cant say enough about him and the service that was given to my husband and me.Thank you.Kelly Chalmers
RuthK
Aug 4, 2010
We went to Sunnyside Acura with the hopes of buying a 2010 TL, manual. We were not disappointed. Joe Casey met us at the door and within a couple of hours, we were driving home in the new car. Joe was absolutely great, as was everyone at Sunnyside. We highly recommend Sunnyside to anyone looking for a great car at a great price.
botab00
Aug 3, 2010
I am the hard line guy all sales people dispize because I'll get up and walk out, this dealership knows it's customers and is not there to clean your wallet out it is as they will admitt "we want to sell you another car and along the way earn your respect and your business through service. These day and this type of tec savey cars,is an important reason for expert service right down to the receptionist to route your call to the right person
seguin84
Aug 1, 2010
I walked into the lot and was greeted by JD with a hand shake and smile. I had already done my research and knew what I wanted. The Honda Ridgeline that I wanted to look at was on another lot. JD drove my wife and I in his car to go and see it. (Other dealers in the past made me drive my own car if it was off the lot) JD was knowledgable on the car and its details. I had a solid price of what I wanted my monthly payments to be. JD worked with us for over an hour and bent over backwards to help us out and get the payments to my liking. Overall I was very satisfied with my experience and all the people at Sunnyside Acura. They even called a day later with a way to add more coverage on my insurance and further reduce my payments. JD and his crew have a customer for life.Mike S.
debbiey2009
Jul 31, 2010
We bought our first Acura in May 2010. Over the past 30+ years, I've purchased quite a few new cars from local dealers including Honda, Toyota, and VW. I can definitely say that this activity has never been pleasurable. Until now. The experience we had with Sunnyside Acura was by far the least pressured ever. It was clear that they just wanted us to be satisfied in every way possible. We made numerous visits to the dealership in order to test drive (countless times) the TSX in order to compare it to another car we were considering and Kayhan was consistently helpful and agreeable. The price negotiation was also surprisingly pleasurable. They bent over backwards to come to a mutually agreed upon price. I highly recommend Sunnyside (and Kayhan in particular) for your new car purchase.
MBukowski
Jul 30, 2010
I was greeted by Wally upon my first visit to Sunnyside Acura. The no pressure, helpful and friendly encounter continued throughout the several visits leading up to the delivery of my new 2010 MDX. Even a slightly aggressive sales person frustrates me to no end. This is completely opposite of what you find at Sunnyside. Every sales associate and manager was pleasant and very helpful. They really listened to my questions, and tailored their conversation around my needs rather than pushing product. I am a tall individual standing 6'5" and was very concerned about head room, leg room, rear passenger room, and other little things that most shorter people don't realize (e.g.: will the top windshield tint strip become a nuisance for my field of view at night, with sunglasses, in the morning when you are fresh and sitting tall, etc.). Wally was very empathic throughout all my visits and suggested I take my time to determine if the MDX would be the correct fit.I took delivery of the MDX on a very hot afternoon where I spent well over an hour going through every inch of the vehicle with Wally. As always, Wally worked with my until I was satisfied. Later that week, I found out Wally was suffering from a bad stomach allergy the day I picked up my MDX, but stayed until he could fulfill his delivery commitment for me. Determination is an important characteristic to me.My dealer relation with Sunnyside Acura has been the best out of all potential and past purchases which I have been involved. If you are remotely in the market, I strongly suggest giving Sunnyside a visit.Mike
Mike B
Jul 29, 2010
After spening a day researching new 7 passenger SUV's I narrowed my choice down to an Acura MDX or a Audi Q7. Was looking for a 2-3 year old SUV but wanted certified preowned and had a Volvo XC90 to trade. I met with Kayhan at lunch and drove a certified 2007 MDX they had on the lot. Kayhan took the time to drive home with me to be sure the car actually fit in my garage which was a concern with our 90 year old house which has a very narrow garage and my research showed the Acura was wider than the Volvo. Went back that evening to talk numbers which after a very short negotiation resulted in my signing the paperwork and picking up the car the very next day. Negotiation as well as financing paperwork were hassle free. Was so impressed with both the dealership and the MDX that I never even went to see the Audi.After the sale Kayhan then spent several hours with my wife explaining all of the features of the MDX. Overall a very pleasant experience.Mike
goliath
Jul 25, 2010
I had the best car buying experience. When I met Jovel I knew I wanted to buy a car from him. I was looking for a used car but saw the Acura ZDX and loved it. He worked on the price with me and made everything work. He is very professional and knowlegeable. The finance person was great also. I will definitely go back to Jovel at Acura Sunnyside to buy our next car. Love the new car!
tangamus
Jul 24, 2010
This was my first time buying a car on my own (well leasing actually) and I have to admit, I was a little intimidated. Kayhan took all the stress out of the process for me. He was friendly and took the time to explain how everything worked; both on the vehicle itself and with the process. When there was a question he didn't know the answer to, he took the time to find out for me. They were also very accomidating: after I had signed all of the paper work and went home it occured to me that I forgot to ask for the mudgaurds and protective floor mats. All it took was one phone call and the matter was fixed.As far as the price, I had originally gone to another dealership down the road to look into getting a CR-V. I had done the math on the web and, while I really wanted the RDX, it looked like a CR-V was all I could afford. I was amazed when we started talking numbers at Sunnyside and found out that the payments on this lease were less than what I was expecting to pay for the CR-V.Of course, I did have to do some negotiating, as with any car buying experience. I still owe the manager a bottle of top-shelf scotch, but I think I still got the best deal!
klmbrt
Jul 21, 2010
Found the car we wanted online, back at home in Lewiston, ME, it was exactly what we wanted and called to try to make something of it. Me and my girlfriend were having issues with loan approvals, but kayhan kept trying different avenues dealing with Franklin in the finance department. And in the end they called me a few days later and they got a deal with a bank! Drove 150 miles and sign the paper work and in 45 minutes i was driving my new 2006 VW GTI. Great Salesmanship!
kapdoherty
Jul 21, 2010
Working with Sunnyside was the most enjoyable car experience ever! We walked in at 5 p.m. on a Saturday to just "look around". We were contemplating a new Acura MDX and by 6:30 we had signed a purchase agreement. Kayhan, our salesperson, was very knowledgeable and friendly, an absolute pleasure to work with. They gave us their best price right off the bat; none of the uncomfortable negotiating. Everyone was warm and friendly. My car was ready when I arrived to pick it up and Kayhan took the time to walk me through all the features. He even called me the next day to make sure I loved the car, which of course I do! What a great experience, you can tell this is a well run business that cares about its customers and employees.
ttmmm
Jul 18, 2010
Wally was very pleasant and knowledgeable... would recommend him to anyone looking for a vehicle.the Honda Pilot we bought was priced right; about two weeks after the purchase, Sunnyside took care of a slow leak in a tire at no charge.Everyone in the office was very courteous and professional.
detonator16
Jul 14, 2010
Wally offered very friendly service with no hassle and no pressure to buy. He made the experience very smooth and painless. He was very quick with his responses and didn't give me the usual run-around that car salesman have a tendency of doing. He was very accomodating for the needs of my sale.
S.bianchi
Jul 9, 2010
I was in the dealership having service on my 2009Rdx when mayhem sat down and started talking with me. The next thing I knowi'm talking with the sales manager about interest rates. He was able to get me into a 2010 rdx for the same monthly payment. Took a day to think it over and then I called Kayham and said I'll take it! It was easy from then on. Kayham walked me through the whole experience from finances to how to use the bluetooth, he was very knowledgable, friendly and has a great sense of humor. At no time did I feel pressured about anything. They definitely changed my old ideas of the "typical pushy salesman". Overall I had a great experience and I love my new RDX.Thanks again to everyoneSuzanne M.
Danluers
Jul 8, 2010
Had always bought my cars at the Concord Saab dealership, sales rep I trusted there died suddenly, and a few months later my daughter needed a car for college. Did our internet homework, narrowed it down to a few vehicles and went lot hopping. Met JD at the lot, third stop of the day and tired of car shopping already. He was very eager to please and not pushy, spent time with us to ascertain exactly what we were looking for and price range. Didn't have it on the lot, so he promised to keep an eye out for vehicles that met our needs. Couple of days later, RDX came in on trade that was exactly what we were looking for, but price was high. We worked with JD and management to get the price down where we could afford it, got the perfect car for our college bound daughter. Just found out that our 2001 Saab needs major repairs, first place I called was JD at Sunnyside to explain what we are looking for, different daughter, different needs. Still working on finding it, but confident that if it can be found for the best price, JD and Sunnyside will find it. I found a new dealership. They are worth the drive wherever you are coming from.
n1cayman
Jul 7, 2010
When we first arrived at the dealership we were uncertain as to what vehicle, if any, we were prepared to purchase. JD was an excellent well informed, low pressure sales representitive. Because I had researched the TSX I was impressed with his knowledge of the car and lack of any sales distortion that I have found at other dealerships. The bottom line is: We bought the car and are very happy with our purchase. The vehicle was discounted lower than I had anticipated and we received a fair price for our trade. When we picked the car up JD took the time to explain all the new teck devices that we were not familiar with,which would have taken us hours of working in the operators manuals. Ask for JD he will treat you well and help find the right car for you. ...................Ed and Nan
Scrubs
Jul 6, 2010
Great experience at Sunnyside Acura. My sales person JD Garrard is very knowledgeable about the Acura line and competitive offerings. He spent the timeTo understand what I was looking for in a vehicle and went out of his wayTo make my experience a pleasant one. I would definitely recommendSunnyside and JD Garrard!
kdconway
Jul 1, 2010
My husband and I decided to check out an Acura at Sunnyside with no intention of buying on that particular day. However,we perused the lot, saw what we liked and headed to the sales department. The General Manager, Nadi, was warm and pleasant and certainly put no pressure on us. Kayhan, the Sales Associate, had been at the dealership about a month but did a fine job of explaining the bells and whistles of the MDX and had us take a test drive. Kayhan followed up each day by phone until we took delivery so he could answer any questions or concerns we had. I never look forward to buying a car because of what I usually have to do to negotiate a price. The experience at Sunnyside Acura showed me that true car professionals can make buying a car a pleasant experience. I would highly recommend this dealership to anyone looking for a new or used car.
JayRay
Jun 27, 2010
I have purchased two vehicles at this dealership. I have never been treated more fairly and with as much respect as I have been at Sunnyside. Always upfront and honest. If you live within 75 miles of Nashua this is the place you should go, well worth the hour drive.
nikki603
Jun 14, 2010
I had been to 3 other dealerships including another Acura dealership in North Hampton (which I was not happy with- they wanted to take the certification off the car to knock just 1k off), when I decided to try out Sunnyside. I am very happy with having gone there and walked away a pretty happy girl with a certification still on my car. I knew exactly what I wanted so it made it a tad easier, but the courtesy of all the employees, including the sales manager (sorry forgot his name) made it even a smoother process. They took care of mostly all the concerns I had about the car before I drove off the lot, and the other concerns that weren't taken care of that day were promised to be taken care of if they became an actual issue later on. I was a bit disappointed in there lack of offering history about the car, and didn't divulge that there were multiple issues with the rims and tires and breaks. We had to ask a few times for an indepth carfax and inspection history report..but once we did they replaced all 4 tires, alignment and changed the air filter (previous ownder was a smoker) before I left. Although I think the car was a good deal, I believe I could have still gotten a few more hundred off but in all I think it was a satisfactory experience and would recommend them to others.
pmahoney
May 17, 2010
Came in to test drive a couple of vehicles I was interested in, Wally showed me a few cars, I test drove a couple and decided I was very interested in the Infiniti. Got a price for my trade in and Wally got my financing approved on the spot. All went very well and very smooth. Came back a couple of days later and signed the paperwork and drove away a very happy owner of an Infiniti G35X AWD.
kwaltos
May 13, 2010
It was a pleasure doing business with Sunnyside (which is saying alot when it comes to buying a car). Wally is absolutely wonderful. I was treated like a queen and he was very dedicated to making me a deal without any games or pressure. I'm very happy with the outcome. They also went out of their way to get me the extact vehicle that I wanted.All this and I really had only stopped by to "window shop" while I was out of state on business. They took care of everything and I ended up driving home in my new MDX!I absolutely love it.Wally and Sunnyside are the best!
LovintheTL
May 13, 2010
Over the years I've purchased about eight new cars, and have interacted with a large number of dealers and sales people. Dealing with the entire team at Sunnyside, especially Mike Keane and Wally Noueiri in the sales department, was a refreshing experience. From the minute I first walked in I was treated like a neighbor, with no pressure or tactics that ever felt like someone was "selling" me. Wally was very thorough on the follow ups I requested, and enjoyable to work with. I'm a picky buyer that pays all too much attention to details, and these guys got that and took the extra time & steps needed to exceed my expectations. I would highly recommend them.
jmicavich
Apr 30, 2010
My wife got a high quality pre-owned MDX for a fair price and a fantastic trade allowance for our vehicle. We saw the online price the next day for less than what we paid so in order to keep us happy they threw in a 2 yr 24,000 mile powertrain warranty for free. Overall we were quite satisfied.
trxowner
Apr 27, 2010
Jovel was excellent. Listened to our needs, found good matches. Knowledgeable of Acuras so made decision making easier. On-line info at acura.com of used cars really helped. Certified vehicles are excellent -- not just a bunch of marketing.Even though we haven't had service yet, service manager (Brian) walked by and introduced himself and wanted us to know him and vice versa. Already received 'welcome' email from service department introducing themselves and all the services they offer. Very polite, professional, yet not pressurized, sales and service persons.Without a doubt, our best experience in car shopping.Having talked to someone who had dealt with Sunnyside previously helped in negotiating a deal. Stick to your guns, these guys will find a way to match you with vehicle and price.
syin
Apr 17, 2010
Recently purchased a new car from Sunnyside Acura and the overall impression from sales and services I received was very impressive. The sales rep, Wally Noueiri, was very informative in assisting me with my purchase. First time owning an Acura and so far so good.
vtolstenko
Apr 17, 2010
its was a pleasere to have a bussenes with this team! this guys work a very profeshional and freindly! the car price was right and good for me. the paper work did,t take a long time.The managerwas very kindlly and friendly. So,if i will have a chanse to recomend this dealership i defenetly will.
megbam
Apr 12, 2010
If you are looking for a new or used car, do not hesitate for a moment, walk staight in and ask for Wally Noueiri. You will not find a harder working, competent, trustworthy salesman. I immediately felt very comfortable with him. Wally exudes a sense of honesty and kindness that one rarely finds in a salesman. We even had to bring our 3 small children to test drive cars. Wally never even blinked, but was warm and welcoming to our kids. No salesperson works as hard as Wally. We really felt he went the extra mile for us whether it was settling on a price, getting us cars to test drive, supervising the cleaning of the car, or even helping us with questions after the sale. We are grateful to have had the opportunity to work with Wally. We are so satisfied with our new car and feel we got the best deal out there without sacrificing service and quality. We feel confident that we will buy more cars from Sunnyside Acura and HIGHLY recommend their team especially Wally.
JudyMahoney
Apr 9, 2010
Spent hours on the web searching for exactly the right car. Did not even think we could afford an Acura. Was out driving doing errands and decided to drop in. Wally met us the the biggest smile ever and never stopped smiling until we left with our new used car. Wally showed us numerous cars and helps us select the right one for us. Within a couple of hours we had a made a deal, got great financing and drove off with our car. Wally was great answering all our questions and showing us the features of our SUV. We had never had a SUV and it was a little different. It drives great and is very comfortable. We love it and love driving it. Thanks Wally for all your hard work...I hope we didn't make you work too hard....It was a real pleasure dealing with sunnyside acura. The Mahoney's
jennydoodledo
Apr 7, 2010
We recently purchased a new vehicle from Sunnyside Acura. The transaction was non stressful and smooth from start to finish. Our saleperson, Garfield, was extremely knowledgeable and friendly.. We never felt pressured or uncomfortable.. The entire staff that we encountered was polite and courteous. We look forward to the same kind of professionalism when we bring our car to Sunnyside's Service Dept in the future. We highly recommend Garfield and Sunnyside Acura for a pleasant car buying experience!!
Micheline
Apr 6, 2010
Everybody at the dealership was very friendly. The salesman Wally N was very helpful. The deal was quick. Car was delivered the nest day. Wally spent time with us to explain some of the features in the car..He reminded us many times if we had any problems or questions he would be glad to help us. He stated he wanted us to be satisfied with our car and service and so far, we are. I would recommend the dealership and especially Wally to anybody that is looking to buy a new ca and I hope I have the chance to.
bdhooghe
Apr 2, 2010
My total experience with Sunnyside Acura (Walli Noueiri - Sales & Franklin Emerson - Finance) were both awesome. Buying a new car is a very big deal. They both went the distance in making it a great experience.Walli and Franklin were the ultimate professionals, exteremly knowledgable, attentive to detail, and excellent communicators. I am very impressed with the dealership and the people they employ.The reason I give this rating to the Sunnyside dealership, is because of the excellent total experience. From the time I first walked in the showroom until the time I drove the car away I receive the best service and attention that I have ever received.Many thanks to all the folks at Sunnyside Acura, you really know how to do things right.Special thanks to Walli and Franklin,Sincerely,Bill Dhooghe
Bill Rash
Mar 19, 2010
My experience with Sunnyside Acura was very smooth. Walli sold me my used 2007 TL-S. Pleasant experience. Great car. Good value. Car was in excellent shape. Afterwards, I had the TLC and Inspection. Sunnyside honored the quoted rates for the Resistall treatment, and the service was very good. I would recommend this dealership to purchase or service both new and used Acuras.
hatesunnyside
Mar 15, 2010
My TSX engine failed due to timing chain but I was told that the warranty was void due to flooding. After very long lawsuit with American Honda they settled and paid for the replacement engine and part of my legal fees. I was told engine replace with Sunnyside would cost $10K. I had it replaced at another shop for 5K.Avoid this dealer!
lbollengier
Mar 12, 2010
I recently purchased a 2010 Acura RL. Wally was my salesperson and he was very easy to work with. I got a fair price for my trade in and paid a fair price for my new car. He was extremely knowledgeable about the vehicles I considered (TL, ZDX, MDX, RL). The entire team had very good follow-up, sales, parts and service, without being too high pressure. I would highly recommend Sunnyside and Wally in particular.
sjlyons
Feb 24, 2010
I had heard good things about Acuras in general but didn't have any previous dealings with an Acura dealer or SunnySide. I just drove up one Saturday and met Wally who was very helpful but wasn't overbearing. All through the process he and Nadi were great to deal with and made the process of buying a new car as painless as possible. I look forward to a long relationship with them as I grow with my new 2010 TL
alinatobin
Feb 22, 2010
My daughter and I were looking to buy a car. We went to another dealer in the area and were about to negotiate an offer, but the salesperson was rude to us so we decided to explore other options. A friend recommended us to call Nadi at Sunnyside Acura, whom she considered a friend after making a purchase with him several years ago. He set up an appointment for us with Wally. We came in, and were instantly met with smiles. Wally found us exactly what we were looking for. When it came to negotiations, there was nothing rude about it--no rolling eyes, no heavy sighs. He clearly wanted to work with our needs. Franklin spent many hours finding the best financing deal for us. Overall, the experience was absolutely wonderful. I would recommend Wally to anyone looking for a new or used car. The entire team--Wally, Nadi, and Franklin--were so professional and so kind that I wouldn't dream of going anywhere else. Absolutely first class service. Thank you all so much!
Gordon Kendall
Feb 10, 2010
After doing many hours of online research and talking to other Acura owners, my wife and I decide to take a ride over to Sunnyside Acura. We met Wali right off the bat and he took care of us from that moment on. We arrived at the dealership 30 minutes before closing time and Wali took us out for a test drive and answered all of our questions. We did not lease the vehicle that night, but we knew that we would be going back as the service was amazing. Wali was very professional at all times and he made both my wife and I very comfortable with the lease process. I recommend Wali and Sunnyside Acura for anyone who is looking for a new or used vehicle.
Tobe
Aug 19, 2009
We have bought four cars and, when I have been in for regular services, there is one man who has always provided us with outstanding service and he should be recognized. His name is Brian J. Miller. Please acknowledge him. It is with service people like him, who make a very smooth service visit. Brian is professional, and always helpful. Customer service is vital in your industry, and he is a good representation to your Acura dealership. Thank you. Sincerely,Debbie Maher
kelliclayton
Jul 27, 2009
I appreciated the absence of high pressured sales personnel, which I have often experienced in the car industry. The three gentlemen I dealt with were very professional, answered my questions candidly and thoroughly, and did not pressure me to make a decision. After a couple of weeks of comparison shopping and negotiations, I concluded going with Sunnyside would be my best option.
Steve Grillo
Jul 21, 2009
I purchased my new Acura in 1998, and now have over 120K miles on it. I never thought service was a reason to buy a car at a dealership until I experienced not only the fantastic sales folks (Joe C. in this case), but the unbelievable service folks. I have worked with David B. for many years, and he's always been incredibly thorough, as well as knowledgable and fun to talk to as well. Likewise with Joe. If I'm in the area I'll actualy stop in to say hi. Recently I started working with Brendon, and he's great too.If you buy your car at Sunnyside, they have a free loaner car when you get the car serviced, and free wash etc... All of these little things add up to convenience and great service. It saves me time to have a loaner and reduces stress on me. I trust that they're taking care of my car, and they don't dissapoint.A+ in all areas.
matt873
Jul 17, 2009
My wife and I both had a very good experience at Sunnyside Acura when purchasing our new 2009 RDX. The entire staff was very friendly and professional. We worked with Garfield Hutchinson as our primary contact and he did a very good job closing our deal. Garfield was patient, low pressure and laid back throughout the entire process. We were never pressured or hassled about anything during the sale. I would certainly do business again with Garfield, Franklin and the rest of the staff at Sunnyside in the future.
mikeandyelena
Jul 4, 2009
Overall excellent experience....offering unparalleled sales on premium vehicles when no other local dealer had any whatsoever. A friendly, committed staff was easy to work with. Helpful in both sale and future service needs, offered extended warranties at cost.
jschrubb
May 20, 2009
most polite amicable staff for a dealership. They were all very sensitive to our needs and WANTS! WE were not rushed or pushed into anything. OTHER DEALERSHIPS SHOULD COME AND OBSERVE HOW IT IS DONE! NADI, GARFIELD AND FRANKLIN WERE GREAT! THANK U
huskyal02
Apr 25, 2009
I was in the market for a used car. I was debating between all different luxury sedans...Acura RL, MB E-350, BMW 530, and others. Based on the price and quality, I went with the Acura RL.Once set my sight on the RL, I began with my research in the local area. I went to two different Acura dealerships and Sunny Side was one of them. I didn't feel the pressure and I left after the test drive. I came back a week later and test drove different RL and then made the decision.The part owner was will to work with the price on my 2005 Tacoma trade in and a little bit on the used car price. The service was excellent and it was an overall great experience.
rek603
Mar 29, 2009
One of the best experiences I have had shopping for a vehicle was with Sunnyside Acura in Nashua, N.H.. There was no pressure put on me at any point of the sale to hury up and buy or any special deal offers that were about to run out. My sales associate Sean Sullivan was knowledgable of all the vehicles shown to me and not limited to Acura. His genuine demeanor and willingness to find the right car for my needs will take Sunnyside Acura far in this day and age. Franklin Emerson, the financial manager, was professional and motivated in securing all financial aspects of my purchase.It was a pleasure dealing with Sunnyside Acura, and I have confidence my relationship with them as a dealership will continue strong long after the sale of the vehicle.
jjmac5555
Mar 20, 2009
This was the best experience my husband and I have dealt with on buying a new vehicle. There was no pressure, they let us decide which vehicle to choose. They were very knowledgeable on both vehicles and what would suit our needs. Once we choose the 2009 TL, our sales rep spent over two hours explaining all the technology features in this vehicle which was very informative to us. I will highly recommend this dealership and its employees to all of our friends and family who are interested in purchasing a vehicle. Sunnyside Acura has our business forever!Sincerely,John and Kathy McCarthy
pwjanelle
Mar 18, 2009
About 10 years ago, we leased two Acuras from Sunnyside and had a very postive experience. Recently, we visited the dealership to test drive the new 2009 TL and a 2009 RDX. We were greeted warmly and professionally by Ed Piacenza who has been with the dealership for some time. Our visit there was handled efficiently so that we were able to test drive two vehicles and get lease costs within about an hour. We visited a day later to finalize an agreement and had our new TL that afternoon. Ed guided us throughout the process and made it entirely painless. We always were made to feel that our time was important and they worked hard to assure that there were no delays. Ed introduced us to others in the sales and service departments- everyone was friendly and offered help. If you are looking for a new Acura, I recommend this dealership- and especially Ed- without reservation.
rc912
Mar 15, 2009
My husband bought his TL from Sunnyside in December 2007 and we had such a great experience with Ed Piacenza. His friendly, caring customer service drew us back for round two. We had been doing research on SUV's in the same class but ultimately knew that the MDX was for us, especially after dealing with the run of the mill high-pressure salesmen at other dealers. Sunnyside Acura has an anti-pressure approach when selling vehicles. Ed and Nadi Malik, the general manager went above and beyond to get the car we wanted at the price that we were comfortable with. Ed is a very professional salesman with years of experience who knows how to do his job with excellence. We will be going back to Sunnyside (and hopefully to Ed) for years to come, when we are in need of a new car!
SCOTTABILODEAU
Mar 4, 2009
Went in and in one day, (granted it was 5 hours) picked up a new TL from Sunnyside and David Ortiz. Now what I can respect the most here, being in sales myself, is that David was on his way out the door to lunch, it was his break, and he offered his assistance after a few other sales guys just casually glanced at me, expecting me to initiate conversation/interest. I would recommend this dealership, because once you have shown interest in a purchase, they are all extremely friendly... But I will say this, if you can go in and ask for someone, ask for David, then again, you probably wouldn't have to even ask for him, he will come to you and offer his assistance. I thoroughly enjoy my new TL as well...
tkarwoski
Feb 27, 2009
Great experience with our MDX purchase from Derek H. it was a big difference to have someone so enthusiastic about his product and the reasons why it should be considered for our new car purchase. The price discussion was fair and honest and his work sold us on the car.
pszablak
Feb 27, 2009
I recently went into Sunnyside Acura to purchase an MDX. My experience with other dealerships and arrogant salespersons in the past was not great, so I was pleasantly surprised by Derek's warm and friendly demeanor. He was very knowledgable about the car we were looking at, and took the time to answer all of our questions. Even after the purchase of the car he continued to keep the communication open to ensure that we were happy with our purchase and that all issues we may have had were solved. I would definately recommend Sunnyside Acura and Derek to anyone wishing to purchase a car.
brs179
Feb 24, 2009
I was interested in the 2009 TSX and went to Sunnyside per the suggestion of my father, who had recently purchased from them a 2009 TL. I have to say that the overall experience was unbeatable. Our sales associate, Derek Hamilton, was wonderful. I was most impressed by how friendly and considerate he was, and how he made the overall experience (which could have been potentially very stressful!) quite pleasant. Derek was very knowledgeable about the TSX, and took the time to go through the car's various features during the test drive as well as upon pickup. He thoroughly answered any questions I had throughout the process, and was even so kind as to provide his cell phone number and take 8pm calls from me during the week, when I had more questions! I also found it nice that prior to making my decision to purchase the car, Derek took the time to contact me via phone to touch base and offer his assistance if needed. Derek was extremely professional and confident and in turn, made me feel confident about going forward with purchasing the car. I am quite happy with my TSX and would without a doubt recommend Sunnyside/its team to others!
dbdRL
Feb 19, 2009
I stopped by Sunnyside Acura 4 o 5 months ago, and first met Hillman Kwong, Sales Associate. I felt comfortable dealing with him. Test drove TL. On President's Day as we were narrowing our choices to few make & model, we decided to call Hillman. He was very inviting. He was low key, honest, prompt, polite and exercised lot of patience while we were trying to make the decision. He kept his distance by allowing us to have space to think through our decision, and other times only gave opinion when asked. The poor guy stood for 2 hours in the cold as my wife and daughter were debating on color of the car. Never once pushed us to finallize. Nadi Malek, Sales Manager was joy to work with. Besides, exercising his usual Sales Manager tools to talk us in to closing the deal, when time came, he fully engaged himself in understanding my personality and never made me feel less for pushing the deal to hard with him. Very rear to find now a days! In past, when buying a car, I had walked out on many of these Sales Managers, just because of their body language and choice of words during the negotiations. I have simple rule, if you want my money, respect me first. Nadi Malek gave me that respect and space. He negotiated hard but, continue to build relationship during the entire process. I could have pushed him even harder, but at that point relationship came first, and I closed the deal. Along with Hillman, many of Sales team members stayed late (9:30 PM) to finish my paperwork without any complaints. Kudos to all. I love my Acura RL. Great vehicle.
Maddy Wisausky
Feb 19, 2009
My husband and I were out browsing at dealerships on Presidents Day Weekend, and just happened to stop by Sunnyside Acura to look at their new 2009 TSX models. We went into the showroom looking for more information and met with Joe Casey. We couldn't have asked for a friendlier salesperson. He wasn't at all pushy , and actually, was quite low key which we both liked alot. He took us out on a test drive, and then let us drive another one by ourselves. He was very knowledgeable about the car, and we liked the fact that he drove a TSX, too. We loved the car. Once we decided that this was the car I wanted to purchase, Joe got the negotiation process going. I have to say it went fairly well--no special deals, but overall, we were pleased with the process, and I got to drive the car home that night!! Everyone we met there was very professional and friendly. We especially liked Joe Casey, and his mannerism/professionalism in doing business. And of course, I LOVE MY NEW TSX!!!
judywang
Feb 17, 2009
We stopped by not thinking about that we should buy one. But the sales guy is very friendly and knowledgalbe. I think he knew what we were looking for. We also took a look of the service center and thought it should be very good too. And because it was President Day. The promotion and Honda finace option are really attractive. And the safety feature is non beatable to us. The only thing we don't like is the pricing. Because it's a new model, new features have been added, the price is relative high. We know we may wait till the year end sale. But we bought it anyway. It was a great but expensive experience to us.
viragj
Jan 22, 2009
When we were shopping for an MDX for my wife, we went to Sunnyside since it was the closest to us. We met Derek there who is a great professional and a very friendly guy. We did not buy during our first visit and also had a chat with the GM, Nadi Malek before we left. I obviously did my search and got a few quotes from other dealers but both of us wanted to buy it from these guys because they were the friendliest.I started to negotiate with Nadi and it was actually fun to talk to him. I would recommend him highly for just the way he treats you, irrespective of if you buy it from him or not. We did eventually buy a 2009 MDX from them.After the delivery, Derek spent some time with us explaining the car and its features to us. All in all a very enjoyable experience - no pressure and friendly folks.
rcondo
Jan 21, 2009
I have purchased 8 new vehicles within the past 15 years and consider myself a tough, knowledgeable consumer. I am extremely familiar with the new car buying experience and simply loathe the process right up to the part of driving away in my newly purchased car. With the economic uncertainties, I was anticipating this vehicle purchase experience to be the worst. I was expecting a feeding frenzy of sharks. Obnoxious, pushy and hungry for the sale.My sales experience with Derek and the staff at Sunnyside Acura were nothing of the sort. Derek was prompt, professional, and friendly. Most of all he had a genuine sense of humor and made this vehicle purchase experience fun and pleasant overall. Or was it the green tea?I can only hope my future experience with the service department proves to be the same.The following are some tips of advice not due in part to my experience with Sunnyside but with my overall car buying experience.1) Do your research first.2) Never let the Sales Rep try and tell you what route to take during the test drive. Take control, your the one with the purchasing power.3) Don't let the Rep talk your ear off and get preoccupied with how great the audio system sounds. Remember, your buying a car and not a stereo system. You can always listen to the audio system back at the dealership. Turn the radio off and politely instruct the Rep to quietly enjoy the ride unless you have questions. Listen to the car.4) Ask "What's the bottom price?" and negotiate from there. Don't let them ask you what your willing to pay per month without knowing what's their bottom line. If you did your research you already know what your gonna pay per month.
Wendell Butcher
Jan 19, 2009
I just purchased my 5th Acura from Sunnyside and have always been pleased with the professionalism of the Sales and Service staff. The autos I have purchased have been excellent to drive and maintenance free. The first car I bought from Joe was a 95 Acura Legend and I put 250,000 miles on that one.If I let Joe know that I am in the market for a certain vehicle ...he finds it for me and always exceeds my expectations.Nadi was very helpful in bringing my last purchase to a close.It's a great TEAM.
DayV44
Jan 13, 2009
My daughter was buying her first car. She's 23. The salesman, David Ortiz, put her at ease right away. He was very professional and treated her like an experienced car byer. He explained everything about the Acura and made her feel very comfortable about buying.
Hawk5133
Nov 30, 2008
I am a car enthusiast, by even the most stringent criteria. However, I do virtually all of my "shopping" online. When I arrive at a dealership, I know what l want to see and drive. I am just looking to bounce ideas off intelligent sales and management personnel and then talk price. During a three-month search, no dealership was more helpful and professional than Sunnyside Acura of Nashua, NH. It helps when yo are selling a automobile like the MDX, but they never rested on that fact alone. They worked with me. They helped confirm my suspicion that the MDX represents one of the highest value new car purchases on the planet. I bought, in one day, a fully loaded MDX with Sport and Entertainment packages, and virtually ALL possible accessories. It was VERY expensive, but they still accepted a fair offer for the beauty that I eventually drove away!! We both won. We truly did, and that is all I could ever ask! I feel as if I have formed friendships with the people who will service my new vehicle, and who will sell me additional cars in the future. Nadi, Derek, and all the professionals at Sunnyside Acura are to be trusted and commended. Thank you very much, guys! I appreciate all you have done for me!!
kmznc
Nov 25, 2008
My Husband and I went car shopping on Saturday Nov 22 and came home with a really bad taste. We went to 2 dealerships (both American), one of them never came and talked to us and the other told us it would cost more to pay cash because we would lose our rebate. That night I decided I would just keep my car. On Sunday I found just what I was looking for at Sunnyside Acura. We got out of our car and I said whose going to sell me a car today. Ed came right out to us even though it was freezing out. He let us test drive 2 different vehicles one of which we pick up on Monday Nov 24. The Manager Nadi and Ed could not have been more informative, courteous and professional. We are already planning on buying another car from them within 2-3 years. I would recommend this dealership to all my family and friends. We are very happy with our car and the way we were treated. Can't say enough good things about the people at this dealership. I previously owned an Acura and went to an Infinti and now am very happy to be back in an Acura. I would like to Thank this dealership for all they have done for us in the past with service and in the future.Thank You,Chuck & Kim Minasalli
plysz
Nov 8, 2008
I found the staff at Sunnyside Acura to be very professional, helpful and knowledgeable. Negotiations were easy and straightforward. It was the most positive car leasing experience I've ever had. I would definitely recommend this dealership to others.
sspitale
Nov 1, 2008
My husband and I shop several dealerships before purchasing our new TL. We are happy with the car and dealership. Garfield, our salesman was very helpful and patient with us. We really enjoyed working with the sales manager "Nadi" he was friendly and personalble as well. The entire sales team at Sunnyside was attentive during our pickup. "Mike" spent almost an hour with us going over some of the "tech" features of our vehicle. It was a big purchase and this is the finest car we have ever owned. Thank you very much for making it a pleasant experience and we will highly reccomend Sunnyside to all our friends and family. Sue and John Privitera.
saan.misc
Nov 1, 2008
i had a good experience. had the car i wanted and made it ready on short notice. followed up with all my paper work and i just had to sign papers. best part was that they did not try to sell/pressure me into any extras in terms of warranties and protection packages.
dianebabb
Oct 22, 2008
Derek and the whole Sunnyside Acura team were incredibly helpful when I purchased my car. I looked at many cars, and when I called Derek to say that I would be in the following day to hopefully make a deal, they "held" the car for me, even though another family was interested in purchasing it. I so appreciated this! I found Derek and the managers flexible in the pricing and willing to work with me to make the purchase within my limited budget. When I picked the car up it was spotless and ready to go! I would send anyone to Derek and Sunnyside to buy a car.
npalmer85
Sep 14, 2008
The experience I had with Sunnyside Acura is by far the best experience I have ever had while buying a vehicle. Nadi was knowledgeable, helpful, and very willing to work with the customer. I worked at another dealership for many years and have always thought that no other dealership could compare, that was until I took my business to Sunnyside Acura. Since purchasing my MDX there I have taken it back once or twice for service, and continue to have nothing but great experiences with them. I would highly recommend this dealership to anyone and everyone needing a new Acura or any quality pre-owned vehicle.
Catherine Morse
Aug 5, 2008
I would definitely recommend Sunnyside Acura. From the moment we walked into the dealership the atmosphere was comfortable. There was never a feeling of pressure to buy but just a genuine interest in helping us to purchase the vehicle of our choice.The color of vehicle that we wanted was not at Sunnyside. Nady,the sales manager did everything he could to find what it was that we wanted. There was no trying to convince us to choose a color that he had in stock. We were very pleased. Our financing did not go as we had hoped but Nady worked with us to make this car affordable for us. His service was outstanding. Jovelle in financing was also very pleasant. Moe is a new sales employee but did his best to accomodate us. He was professional and very pleasant. Moe did a great job explaining the vehicle to us before taking it home. He made certain that if we had any questions concerning the tech package on our RDX to not hesitate to call or come back in. I feel very comfortable in knowing that I can do that. We have had our 2008 RDX for one week at this point but so far so good. Hopefully the service in the future on the vehicle will be as outstanding as the experince has been to date. The RDX is a great little car. Big fun to drive. Thank you Sunnyside Acura.
dgagne
Jul 31, 2008
I would highly recommend Sunnyside to anyone. Make sure you ask for Garfield Hutchinson. He is one of the best sales people I have worked with. Sunnyside is up front with prices and what they can and cannot do they dont go around anything. This was the most stress free experience I have been involved with in getting a new car! I totally a 100% recommend Garfield & Sunnyside!
simya
Jul 25, 2008
This was the best experience we have ever had in buying a new car! Kris and Nadi were absolutely fantastic and made the process easy and stress free. After having a really bad experience at the local BMW dealer, it was a pleasure to be in a dealership that believes customer service is number one. There was no haggling over the best price, and was no pressure whatsoever. I would highly recommend this dealer.
Michael Gase
Jul 24, 2008
Hey Derek,We truly enjoyed dealing with you. Your a very knowledgeable individual who made our purchasing experience fun. My wife and I both felt great about the whole purchasing process from our initial introduction handshake to driving off the lot with our new certified pre-owned MDX. Kinga and I would confidently recommend you to anyone we know looking for a vehicle. Thanks very much Derek,Mike and Kinga
geekeurism
Jul 4, 2008
I purchased my 2007 Acura TSX from Kris at Sunnyside Acura. The entire experience was excellent beginning to end. The dealership itself is immaculate and impressively organized. They had a great selection of cars so it was easy to find one that best suited me. I was shown around the dealership and all of the perks of buying there were thoroughly explained to me. I was introduced to various team members and the service department.At time of delivery the car was waiting for me completely prepped, clean, shiny, etc. Kris walked through every feature in the car and made sure that any questions I had were answered before I drove away. After my purchase Kris checked in with me to make sure my experience was as I expected it to be and to see if there was anything else she could help me with.Although the Acura didn't end up being the best long-term solution for me (I recently traded it in for something different), if you're looking for an Acura and want the best Acura buying experience I highly recommend Sunnyside Acura.
Summer2008
Jun 30, 2008
I would highly recommend Sunnyside to anyone out there. Make sure you ask for Lynda Mathieu. She is the best sales consultant and will make your buying or leaseing experience hassle free. Sunnyside is up front with prices whereas some other dealerships are not. For example, I had gone to another Acura dealership in the Boston area because they had quoted me the best monthly rate but turns out they forgot to add in a $4000.00 dollar cap cost reduction!! That is what got my monthly down payment so low. Let me tell you, don't be fooled.....if you want an up front deal and great service look no further than Sunnyside. It's the best dealer in the greater New England area.-Amy
patriotfan
Jun 22, 2008
Purchased a car recently from Sunnyside Acura. Jovel was great to work with and I really ejoyed the experience. He didn't put any pressure on me to buy and was very easy going.I visited the dealership three times before I bought and he took the time to help me and answered all my questions.I have bought cars in the past and this was my best experience yet.
Happycustomer75
Jun 19, 2008
I had a good experience with this dealership. They were courteous and friendly. I got the car I wanted at the price I wanted. Financing was a breeze. I'd recommend this dealership to anyone.
prettyinpink
Jun 7, 2008
Car buying for me has always been a stressful and usually painful transaction. I absolutely dread going to the dealerships and negotiating with salespeople who will use every line in the book to get me to drive home in their vehicle. My past experiences have been horrible and I wouldn't wish my previous experiences at dealerships on my worst enemy. I've not once left a dealership without feeling drained and questioning buyers remorse because of the high pressure that the salesperson had put me through.... that is until I went to Sunnyside Acura. My saleswoman Linda was fantastic. She promised to make the process easy and that she will be up front and honest from the beginning to end, no games. To my shock she was true to her word and there was no pressure. As a woman I've always felt intimidated by salesperson and dealerships. Sunnyside Acura has totally changed how I look at car buying and has proven that you can't assume that all dealerships are the same. I have found my salesperson and dealership for life. Linda and the rest of the professional sales staff over there treated me with such respect and I knew when I left that they really appreciated my business. I am actually looking forward to going back there in a couple years to buy my next vehicle. If you are looking for a great experience when buying your next vehicle, trust me, go to Sunnyside Acura.
snowdogg
Mar 8, 2008
After leaving several email messages with no reply, I called this dealer and spoke with a young woman about a used TL on their lot. I told her that I lived almost 2 hours away and wanted as much info about the car as possible... especially the service and repair records.(Acura's - from late 90's thru 2003 - are documented as having many automatic transmission problems including factory recalls and mandatory extended warranties - about which she knew nothing). She pulled the old "someone else is interested - you better put some money down to hold it" routine. I declined and asked her to return my call with the info requested. Of course, I never heard from her again. Not the kind of place I would do business with!PS... their used cars are priced $2-3,000 more than comparable units at other dealers. I'm still looking for "my" Acura!
Retief
Nov 19, 2007
I bought my 2005 MDX from Sunnyside and have had it serviced there ever since. Which means I get oil changes done there (I've skipped the over-priced "service interval" nonsense and simply choose when to get certain other items attended to, e.g. cabin mirco-filter). Oil changes cost $45 unless I have and use a Sunnyside Acura coupon; then it's $28.Apparently, to access the oil filter, the front-right wheel has to be removed, or maybe it's just the plastic wheel-well guards. In any event, after a recent oil change I noticed a funny scraping sound when ever I turned my front wheel hard left. Well, the cause was that after a recent oil change the service person forgot to snap the plastic wheel well lining back into place. I tried doing that myself, but didn't have the plastic "snap lock." So, another 12-mile visit to the dealer to get that fixed (at no charge, of course).I would expect better attention to detail at a "luxury" dealership. An oil change ain't rocket surgery %^).
mikeyamo
Jul 24, 2006
The service department is a suspect.I had an Acura Integra and they recommended I replace a part because there was a crack in the distributor cap and they heard a "clicking" sound. I had this replaced ($400+)and a week later, the exhaust pipe had to be replaced. I questioned if the clicking sound they heard was from the exhaust pipe and not the distributor.Someone from work told me the distributor cap should never have to be replaced.I found the owners manual on the Acura website and found the distributor was under warranty. When I questioned the manager, he diddled and daddled around, made me wait 15 minutes, then finally told me he could not find the document. I showed him the owner's manual that I had and he reluctantly agreed to pay back for the distributor work.So why wasn't I told the distributor was under warranty from the beginning?????Why couldn't the manager find the owner's manual?Very disappointing experience. I would definitely not recommend this place.I traded in my Acura a month later for a Toyota.
mmartino03
Oct 19, 2003
I went here looking to buy an 03 RSX Type S. I found the car I wanted in the color I wanted. The salesman insisted I commit to buying but I told him that I wanted to think about it/shop for a better deal. He was very pushy, so I told hin to hold the car and I put down a small deposit. Turns out I went to another Acura dealer and found the same car and managed to get it at a little over invoice. I had the car at Sunnyside on hold for about 48 hours. My salesman called me and proceeded to yell at my and talk down to me about how he needed me to buy the car now and I was being very rude. I don't think have a car held for 2 days is being rude. So I told him I didn't appreiciate being treated this way and that I got a much better deal. Overall, I was very disatisfied with their pushy and rude customer service. But I did end up getting a hell of a deal at Acura of Avon in CT.
What’s more, Sunnyside Acura of Nashua has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Sunnyside Acura. Check out the listings today to find the right car for yourself. Sunnyside Acura is definitely the best place to buy used cars online.