Used Cars for Sale at Silsbee Ford in Silsbee, TX

Jacob Spittler

May 30, 2016

Purchasing my 2006 scion tc was just as smooth as purchasing my 2008 ford edge 2 years ago. Friendly service and easy purchase process. Will be back.

Lorea Williams

May 19, 2016

was very friendly and fixed the problem quickly. was under warranty

Leslie Douget

May 19, 2016

Service was awesome. Wendy took great care of me

Jason Riffle

May 14, 2016

Me and my wife stopped by Silsbee Ford to get a trade in appraised and ended up buying a new 2016 expedition. The staff was very friendly and knowalagble. There was some give and take on the trade in and price of the new vehicle.I do believe I was treated very well through the whole presses and I will se them in the future. Jason

Barry Fountain

May 12, 2016

I have always been helped quickly and efficiently. Great job

Callie Hughes

May 8, 2016

I was very impressed with the service and speed they were in getting my vehicle in a timely manner. Also the lady at service told us about the point system we didn't know about. This will be why we will bring out vehicles back to them.

Russell Havens

Apr 4, 2016

service was wonderful and fast as always! People are friendly and very helpful!

Byron Smith

Mar 22, 2016

There was a bit of a price discrepancy with the cost of the fuel filters, but the dealership was quick to fix the issue. Thanks.

Dana Farr

Mar 21, 2016

I bought a 2015 Ford f150 from Mitzi best experience I've had buying a vehicles

William Wellborn

Feb 19, 2016

Friendly, but professional service staff. Able to troubleshoot and identify the cause of my problem and resolve it.

Jason Prunty

Feb 19, 2016

Was told I had other issues with transmission leaking when I picked truck up and issue was not fixed while it was being serviced.

Chrisry Castleman

Jan 29, 2016

So glad I did not have to have an appointment for my oil change......this time.The convenience of coming in to have my oil change when it is easy for me to get there is much better than having to have an appointment.Thanks

L. Brown

Jan 29, 2016

Overall great experience. Salesman was not "pushy." Worked hard to get the deal I wanted.

Madelene Pharris

Jan 26, 2016

Your service was the same that I get every time I go to Silsbee Ford. GREAT EXCELLENT Your service representative Wendy Gravis is great as she sees that the service & work is done and if now she gets it corrected so that when you leave you are completely satisfied.

Susan Roberts

Jan 16, 2016

The visit was good and the cost was great customer service was good they did have issue with my lug nuts but replaced and fixed

Guido

Jan 14, 2016

While I wait for service on my company ford truck (with no problems at 136K in two years), I take advantage of this time to finish reports and emails. I have set up my computer in the service lobby, on a leather sofa (sales lobby), in a dedicated office space, but on the counter next to the coffee pot is by far the best place at this facility. Customers come in with a wide variety on emotions, but if you want to know the employee moral, set by the coffee pot and listen. I rate this location as 99.99% positive. Why not 100? Well, as I said before, I'm there. Next point, I'm a Buick guy and only have purchased new BowTie trucks the past twenty years with absolutely no regrets. This Ford dealer staff is, well, better and more helpful than any commercial.

cathy wright

Jan 8, 2016

very happy with my service, my vechile was checked one day in a very timely manner and part was ordered, had a call back the next morning saying part was in, car was fixed that afternoon I worked with Kori Havens, and I will gladly let her handle any future needs, very kind and curteous.

James Leggitt

Jan 7, 2016

I have been doing business with Silsbee Ford for approximately 10 years and have, as always, been completely satisfied with the "serviced after the sale" that Silsbee Ford provides. I have purchased three vehicles over the years, from Silsbee Ford and have always been completely satisfied. Their cheerful and professional attitudes always make a customer look forward to their next visit.

Barbara Sharp

Dec 26, 2015

I am totally sold on the service department of Silsbee Ford. Wendy is the Lady I deal with most of the time and she too is awesome. I highly recommend the service Dept. to all my friends and family. Because of this the next vehicle I purchase will be between Silsbee Ford and Silsbee Toyota.

David Silvernail

Dec 16, 2015

Staff very professional and friendly. We purchased two new tires; and asked to keep the good one. Only problem was that we did not get the tire we asked to keep. We got the bad one instead. We did not complain; the staff was very busy and the man who gave us the tire was from the tire department in the back.

Amber Marcum

Dec 15, 2015

Had a wonderful experience with the entire process with working with Silsbee Ford. All the staff is very friendly and helpful.

Walter Lewis

Dec 10, 2015

Not interested in leaving 50 characters or more...so this is it...Great service

Arthur Simmons

Dec 8, 2015

My experience with Silsbee Ford has been great with service & quality of work. Wendy Gravis must be commended for excellent advice, guidance of service my truck needs & at correct mileage plus her service in setting my service schedule. Thanks Arthur Simmons

Donnie Shingler

Dec 8, 2015

All was great, will do buisness again. No problem with anything at all.

Richard Moore

Dec 2, 2015

Very helpful and professional. Answered all of my questions and did what they said they would do.

Dan Hunt

Nov 9, 2015

I always get great service at Silsbee Ford. They go out of their way to make sure my car is fixed right the first time, and at a reasonable price.

Betty Bolton

Oct 28, 2015

Kori Havens was very helpful with the purchase of 4 tires, she even called to tell me that my inspection sticker was going out this month and asked if we would like for her to go ahead and have it inspected. Killing 2 birds with 1 stone. Thank You, Betty Bolton

Barbara Sharp

Oct 24, 2015

The people are very friendly. Now days everyone looks at price and that is awesome too. Your Service Rep. Wendy Gravis is one reason I keep coming back time and time again, she is an asset to your dealership.

Byron Smith

Oct 16, 2015

Great service and support. Will be back for future service work

Janice May

Aug 12, 2015

Very satisfied with the service I received. I now have a Ford Taurus. The staff was very helpful.

Todd Quick

Aug 11, 2015

Silsbee Ford has always performed well in the service department for me. I brought my F150 in for oil change and tire rotation and they had it done 3 1/2 hours after I dropped it off. There was quite the line at Service when I came in without an appointment. Work was done well. Last week I came in to Parts Dept and they did a great job helping me figure out the part I needed and having it the next day to get me going again. Thanks Silsbee Ford.

Beverly Callaway

Jul 30, 2015

Staff was very friendly and helpful. Took my Flex up early but it awhile before finished so they took me home. They did a wonderful job on my car. Will definitely return.

Kenneth Tousha

Jul 7, 2015

I love the staff and service I receive from Silsbee Ford. Everyone is always so kind/concerned when it comes to the services being done on my car. I only wish they still made the Lincoln Town Car, I'd love to have a brand new one just like the one I've got.

Sandy

Aug 4, 2014

my transmission went out in my escape, I was not aware you could take your vehicle to an authorized Ford dealership and get parts that were not Ford parts, they kept my car for 39 days after which I was told the transmission would not be covered under a warranty because it was not a Ford part, I will never do business with them again and would not recommend this dealership to anyone!

Robin

Mar 3, 2014

I recommend them very highly. It was a great but I g experience! Jason went above and beyond to ensure I was taken care of. My purchase was strictly internet and extremely easy!! Thanks again for my dream car!

Mom of 3

Nov 14, 2012

We bought a 2008 used Suburban yesterday from this dealer. After leaving we crawled under the vehicle to find oil leaks and loose/ missing bolts. I brought the vehicle back in and they took a total of 15 minutes to look at the car and assure me nothing was wrong only for me to drive 10 mins up the road and crawl back under the vehicle to find fresh oil drips and the loose and missing bolts. My Grandparents recently purchased a vehicle from this dealer as well only to have the same issue with missing and loose bolts resulting in loosing their brakes 200 miles from home. We have a 72 hour return policy that they obviously are trying to let pass before telling the truth. Not pleased at all....

Tyler

Aug 3, 2012

They were really easy to deal with and made the buying process as simple as can be. The truck i bought was even cleaner than what was promised. They worked with me and we negotiated for a while until i got the price i was looking for. overall this place is awesome!

ridinginstyle

Jul 19, 2012

I would recommend Silsbee Ford to ANYONE looking for a pre-owned vehicle. I started shopping online at cars.com then visited a few dealers. I was shocked when I seen how great the condition was of Silsbee Ford's pre-owned cars compared to the other dealers I visited. At the other dealers, lots of cars needed tires, windshields, had dents and dings etc.. This was not the case at Silsbee Ford. Steve Sons was my salesperson and he was wonderful!! Call Steve if you are looking for a super clean pre-owned car!! You will not be disappointed!!

Travis

Jul 18, 2012

I received great customer service and the sales staff was very helpful. Steve Sons was my salesman and he did an outstanding job on helping me find the right car. I recommend this dealership to anyone and everyone looking for a new car.

La la

Jul 16, 2012

I could not wait to get a new mustang. I searched all over the cars.com to find the one I wanted. I found it at Silsbee Ford. Steve sons helped me and he was great. I also met the gm. It was nice to have a business that treats it's customers so nice. Love this place. If you want a car get it from Steve.

honesty

Jul 27, 2011

Found a truck they offered on cars.com and printed the add. I talked to one of there sales reps the next week on Monday. Late Tuesday he called me back and said they had sold the truck that day. I looked on there web page on Wednesday and they still offered the truck but they had increased the price cosiderably.