Used Cars for Sale at Rudolph Volkswagen in El Paso, TX

Anna Harris

Aug 20, 2021

Victor was very helpful on my journey of buying a new car. I don’t have the best credit but him and Melanie were so kind and patient and were able to get me the perfect car within my budget! I had some issues getting the title for my trade in but Melanie helped me work everything out. I will be recommending them to everyone I know looking to buy a new car, I couldn’t have asked for a better experience!

jesue artalejo

Aug 6, 2021

I had the an incredible experience at Rudolph VW, the sales person Humberto was knowledgeable, honest and friendly. Its rare to get such great help, I will definitely come back to him. Thank you Humberto, see you soon!

Mr. Parra

Jul 24, 2021

Arrived 15 minutes late and still my appointment was honored. They took two hours with my car and was back on the road. Everything explained and was satisfied with the customer service

Oscar Alderete

Jul 26, 2021

I have bought 2 consecutive BRAND NEW cars from them, first car gave me a check engine and died on me the FIRST DAY I drove it, did not do much to try and fix it, basically gave it back said they could not find anything, took them MONTHS and plenty of miles driven as well as a handful of visits due to car malfunction for dealership to do something about it, by that time my car's value was way down, and it ended up just breaking down about 12-18 months in. On my second service due to malfunction they suggested I just trade in, (would end up with upside down debt) nothing more, did not speak to upper management, it was all sales personnel. After the LAST and final breakdown they got me in another NEW vehicle, and now THAT one has failed, had my pregnant wife and son with me in the car driving down trans mountain when I had a dashboard message that alerts when breaks or steering could fail abruptly, I called for service, I was told they would call me back but no luck yet, Rachel at their service department was helpful and polite but I have received no calls from upper management yet, waiting for VW customer care to call me back directly after a nearly 2 hour hold.

Marco Rosa

Jan 22, 2021

Fantastic service! I was assisted by Peter, Gary and Rachel. A great team who truly cared for me as a customer. I have an Audi and I do not really see a reason to drive all the way to the Airport to get my car serviced. I will bring my car here unless it's an Audi software update they is needed (they do not support that at this time). I really recommend this dealership. It is a very clean and organized location too. Thank you for your kindness and professionalism guys.