Used Cars for Sale at Roseville Hyundai in Roseville, CA

emindsync

Nov 17, 2016

My purchase experience was great, this is me second car with Hyundai, the only department the needs a little improvement from my previous experience is the labor, mechanic department, when you take your car for repair the cost are way to high!!

partha.b

Nov 15, 2016

The good:Went looking for a 2017 Elantra. Overall a pretty good experience. Ivan and Spencer were both very friendly and helpful, so was Devon in the Finance Department. Ivan showed us around and took us on a test drive after we explained our requirements. Devon tried his best to slash the interest rates as much as he could and even gave us a lower rate 2 days after the purchase. No complains there.The not so good:1. Spencer was very rigid with his prices and was not willing to negotiate at all. To be honest, if we weren't so desperately needing a car at that point, I might not have made the purchase that night.2. The personnel should have better knowledge of their inventory and the models they have in stock. Ivan was very helpful in friendly and eager to show us around, but he seemed pretty confused about what features different models and variants have. Often he would go and open the car, take a look around and say something like "Oh you know this model has this feature as well." That didn't turn out to be much of a problem for us though, but sales personnel should know what they are selling, right? In his defense, the new Elantra models had just arrived on their lot, and maybe he didn't get a chance to refresh yet.

palpulla

Nov 15, 2016

Great experience. Ivan was nice, knowledgeable and easy to work with. I ended up leasing a car for 36 months thanks to Ivan's recommendation. I am very happy with this decision.

wispat

Nov 11, 2016

I've leased with them before, came back and left relatively happy despite my credit not being as good as last time. Still satisfied, will likely return when this lease is up.

snodgrass762

Nov 11, 2016

Excellent customer service was offered to me. The salesperson, Diego was extremely friendly and knowledgeable. I felt my experience with Hyundai Roseville exceeded my expectations and made for a pleasurable car purchase experience. I couldn't be happier with my new Hyundai Elantra!

polli

Nov 11, 2016

Again, I cannot say enough about my experience at Roseville Hyundai- very knowledgeable, friendly staff and comfortable setting. They could have real creamer and tea as an option! I was there 8 hours and needed something to drink other than water or coffee with fake creamer. Just a thought. If I'm gonna camp out somewhere I'd like a Keurig. Other than that, the car is great. I'm still reading the many manuals and may stop by to get more info. Hopefully, they will be as friendly as they were in the beginning...

checamabi

Nov 11, 2016

Great place to buy a car, second one from the dealership. We will definitely be coming back for all service and when we need another car.

adogarci86

Nov 10, 2016

He was really helpful and friendly, also he made the process easy. I already new the car specifications so i didn't need a big explanation.

jrobustelli

Nov 10, 2016

Quick and easy process. Had an idea what I wanted and it was confirmed talking with the salesperson and the test drive. Very easy and hassle free.

bleverett1441

Nov 9, 2016

Low pressure, accommodation was very good, and Josip made sure everything was satisfactory throughout the entire process, extremely professional and polite. Would recommend this dealer.

tony.pennington

Nov 9, 2016

This is the first Hyundai I have every purchased. I did a lot of research prior to making my purchase and I have to say I am quite pleased with my decision. Oh BTW my previous car was a Mercedes.

tamaramarie39

Nov 8, 2016

We had an excellent experience at Roseville Hyundai. We drive off with two new cars that were perfect for my husband and I. We will be back to the dealership for service and cars again in the future.

meganirene92

Nov 8, 2016

Everything was quick and easy. I had no idea what I wanted when I came in but the car i chose is absolutely perfect and I'm super happy everyone was able to help me out.

joeljudyflynn

Nov 8, 2016

The dealership is very friendly and helpful. What more can I say. I have given it an excellent rating. My only complaint was the time waiting for the paper work to be completed.

tderner

Nov 7, 2016

This was a great experience! Friends had recommended us to them and were very happy with our choice. We will definitely do business with this dealership in the future.

johnsondwight

Nov 5, 2016

Excellent! In Everything! A Plus! Jake Lavy was incredible. My husband restores Classic Cars...was an Automovive High School Teacher for 46 years and taught Automotive at Community College....he and Jake covered every aspect of the car my husband bought me, his wife. My husband was very impressed by Jake, his professionalism, his knowledge of cars, his willingness to spend the extra time to insure we were ready to purchase the car. He is professional!

cevan294

Nov 5, 2016

Josip Petricevic was very easy to work with, and a great employee. We are very happy with our new car. We have given Josip's card to several of our friends.

rory.vanloon

Nov 5, 2016

All and all I had a good experience. The only thing I didn't enjoy was when I initially made a call requesting a certain model/year of a car and letting Roseville know I already received a quote on it from another dealership. I was informed that there were some in stock and that the price could be matched. When I came in I found out that the Roseville dealership did not have that particular car in stock.

brendamaterio

Nov 5, 2016

A great experience! Will definitely refer and be back. No pushing, no feeling pressure. Sorry I can't remember everyone's name. I love my Santa Fe sport!!!

ariel.pianta

Nov 5, 2016

Josip was great, very knowledgeable, helpful, and kind, I've already recommended him to a co-worker that's looking to get an SUV. Going over the financial paperwork felt extremely rushed. Overall it was an ok experience as far as car buying goes and I'm very happy with my purchase.

jimdorso

Nov 5, 2016

For reasons stated earlier, I was originally of a mind to try to cancel the whole deal regarding my new leased car. Eventually. an agreement was reached wherein the car's plain rear view mirror was to be replaced with a more sophisticated model including a compass and a link to my garage door's function. I was informed by Mr. Gibbons of the Finance Department that a special arrangement had been granted by upper management and the mirror would be replaced at an added cost to me of $300. I reluctantly agreed to that. When I first arrived at the Service Department for the installation, Mr. Rob Peace informed me that the charge for the mirror replacement would be a great deal more than $378. He immediately recognized my frustration and anger at what was an added insult. After having served twenty-five years in the U.S. Navy (and having commanded two submarines), as well as running my own post-retirement business, my word is proven to be good. I expect the same from those with whom I deal in business. Mr. Peace immediately assured me that he would see to it that my cost would indeed be $300. He also closely monitored the completion of the order XZILLON coating to my car, ensuring that it was flawless. I have had reasons to be unhappy with Roseville Hyundai.Mr. Peace's intervention went a long way in restoring my confidence in your company. Now I need only to find someone to explain how to connect the new control to my garage door. (I was given no instructions in this regard).

jarmrob81

Nov 4, 2016

This was close to my last choices of dealerships to go to but it ended up being my last because the car and the experience was great

Maja

Nov 2, 2016

My fiance and I went window shopping for a car and ended up actually getting one! Diego was our salesman very friendly, kind and did his best to help us getting our desired vehicle. The first thing we noticed was that they weren't pushy at all, as we all know usually happens in dealerships. However, as soon as we has questions, he was there to help out right away. Would definitely recommend Roseville Hyundai to anyone who wants great experience when getting a car!

dan_delrio

Nov 2, 2016

From greeting to exit I was treated kindly and, most importantly, fair. I would recommend everyone to visit Roseville Hyundai and experience their great service first hand.

calsouth1

Nov 1, 2016

I was very satisfied with the entire experience of leasing this car. Considering the fact that the sale was conducted during a rain storm, I was completely satisfied.

jtapley0

Nov 1, 2016

The Hyundai Hybrid Sonata we purchased is, to date, a great car. It should not need any twists in the sales process to sell the vehicle.

zmilad1985

Nov 1, 2016

The car is so nice, easy to dive, so comfortable. Big inaf for a smal famil. Very good in gas per mile, and price is very good for a car like that.

Lisa Culp

Nov 1, 2016

I had selected three different cars to choose from at two different dealerships I came into Roseville Hyundai expecting to test drive one of the cars and make my decision the next day. Ivan invited me to test drive the Hybrid and shared the rebates being offered and I loved it!I didn't feel pressured into buying that day but I was happy with my selection and the deal they offered me. I went home that night with the perfect new car for me!

rosamundst

Oct 28, 2016

Again, raised voices ruined my experience at the dealership. I don't want to rehash the experience with words. There were some nice people there, it was overshadowed by numerous mistakes and unprofessional behavior.

ktakayama

Oct 27, 2016

Great price on an SUV that met all of my requirements. No pressure sales, and happy that they honor veterans with a discount. Highly recommend Hyundai of Roseville.

darrellpeer

Oct 27, 2016

We went in for the advertised special, of course we didn't qualify for all of the discounts that were supposed to get us the lowest price, and that was ok. The problem started when the finance guy argued with me about the advertised interest rate and said that it wasn't available unless I bought an extended warranty. I went back to the ad after we left and found out that if we had gotten the popular option package for $700 less than the extended warranty, we would have qualified. They did sell us exactly what we came in to buy, but they could have been more forthcoming about what else was available. Also, my wife wanted a blue car, the closest one they could find was in Richmond, we settled on a silver one because there was one in Chico, by the time they made the deal and we got the paperwork going, someone there decide it was too late to go get it and we ended up waiting until the next day to get the car anyway. If we had known we were going to end up waiting a day, we would have gotten the blue one. I am happy with the car but I could have gotten the color we wanted, with a few more features, for a little less money, and that would have made me much happier. And there was no reason I should have had to make 3 trips to the dealership and spend 10+ hours there in total.

jonathan.grant42

Oct 26, 2016

Only problem was it took too long and I was unfortunately late for work that day, other than that it was a great visit with exceptional help from the employees

danielle.mikawa

Oct 26, 2016

Kai was very friendly, easy-going and approachable. He did not make me feel pressured into buying anything, and kept in contact with me to make sure I did not have any questions or problems before, during and after my purchase. He is a great asset to your team.

kim.rose1423

Oct 26, 2016

I had such a great experience with Roseville Hyundai. All of the staff were very helpful and answered any questions I had. They were very professional and accommodating. They weren't pushy in any way which made me feel more comfortable.

hmusvosvi

Oct 25, 2016

I liked that sales staff did not pressure me into making a purchase or products I did not want. Customer service is excellent. After the sale my questions were answered promptly. I recommend this dealership highly.

ngracier87

Oct 25, 2016

It was a pleasure getting a car here, will definitely recommend Roseville Hyundai and Patrick Souza he was such a great help!!! thanks for everything Keith K

sandon1978

Oct 25, 2016

I spoke to a sales manager before I went in and saw him right away, then was introduced to Diego Castro and we finished the purchase in record time,

borelfoto

Oct 25, 2016

Great people and even greater selection and prices of some of the best new cars and SUV's anywhere! I highly recommend not only the Hyundai autos but this dealership as they have been the best I've ever dealt with buying a new car.

pbrooks1951

Oct 25, 2016

You have to at least go and look around, I've always owned a Honda, but not anymore. My new Santa Fe is wonderful, I love it.

sandybentien

Oct 25, 2016

Huge selection, we went looking for a used Elantra but when we were given a great deal on a 2017 brand new Elantra we jumped on it. Our young salesman Ivan did a great job and everyone was pleasant to work with and they did not pressure us at all. One of the best car buying experiences I have ever had.

charlesjhardy

Oct 25, 2016

Great staff... Great cars.... Great dealership to work with...Diego was wonderful... Our second Hyundai, and I anticipate buying a third and fourth one in the future.

Gdgiorgi

Oct 23, 2016

I went in knowing the car and the deal I wanted so it made this process very easy. Just pulling the trigger on my part was the only thing holding up the issue. The staff was very professional and friendly.

randm

Oct 22, 2016

Stated above. Dealership and its sales and service personnel are great. David Wilson for sales, Robert Peace for service, and your finance person are all great.

jason.duval

Oct 21, 2016

We had a good experience overall. We came in to look at a specific model, but still felt a little indecisive. We spent a bit of time looking at vehicles that were there, including used. I think we gave the sales staff quite the run-around before settling on the car we originally came in for. Overall, they let us work out what we wanted to do. Pricing was straightforward and we got deal that we didn't have buyer's remorse or anything the next day. I was pleased to find out that the final closing of the deal with finance did not include the typical high pressure sales of overpriced add-ons and accessories. It was straightforward and only included reasonable insurance/warranty options. Overall, I would return and do business with Roseville Hyundai again.

kathylear1964

Oct 21, 2016

I found all the employees at the dealership to be friendly and helpful. It was a very good shopping experience. I found the car I wanted that fit all my needs at a reasonable price.

iwittkop

Oct 21, 2016

We were very satisfied with the dealership regarding our purchase of a Sonata Hybrid. The only negative aspect is that the person we worked with to sign documents was too pushy in trying to get us to purchase extended warrranty protections that we did not want.

kmakimoto

Oct 20, 2016

Great Experience. The staff is friendly, no pressure sales, and listens to your needs. I would definitely purchase from this dealership again in the future.

gloria.e.choi

Oct 19, 2016

Thank you so much. We really appreciated your great service. I would recommend this dealership to anyone who is interested in buying a new car. Thank you so much for your help Patrick!

Tracy

Oct 18, 2016

The dealership was pressure free which is very nice. I felt like the staff was extremely helpful and we got the good deal that we initially came in for. The only downfall was my car not being ready on the day they said it would be. I did buy on a Holiday weekend, but I was a little upset when they said my car would be ready by Tuesday and it wasn't ready until Friday. Other then that, the overall experience with this dealership was good and we love our new car.

thichfam

Oct 18, 2016

This was the best experience in buying a car I've ever had. Fast, professional and easy. I got the car I wanted at the price I wanted. No high pressure "sales team". Ask for Kai.

rebecca.cisneros92

Oct 16, 2016

We really liked our salesman Mitch and felt he went above and beyond usual customer service. It was easy and comfortable working with him. We felt like he listened well and made the deal that was right for us.

hav2girls

Oct 16, 2016

The dealership did not pressure us on a purchase but asked what we were looking for and found a vehicle that satisfied our needed and wanted

ashellforyou

Oct 16, 2016

I had a great experience. I knew what I wanted and had test driven a similar vehicle at a dealership I chose no to buy from. I don't like being pressured to buy anything, my experience was so much better at Roseville Hyundai.

defelkins

Oct 15, 2016

A + rating! Will work with again. All employees have the customer in mind. Like to mention Brandon Wood explained my financing options with great detail and was very courteous to my needs. De Felkins Roseville,Ca.

davidervin56

Oct 15, 2016

Thank you David for helping upgrade my car to a newer model with a back up camera. I will recommend you to friends and coworkers

thedjob

Oct 15, 2016

David is a wonderful man to buy a car from, Honest And Depedable. I have bought several cars from him. On his day off Diego Castro helped me trade in my car equally reliable. Thank you and until I return. God bless

jmiller7

Oct 15, 2016

Ricky was awesome! He was honest, caring and down to earth. I really appreciate the time he spent with me to find the car that best fit my needs. I would definitely do business here again! Thanks Roseville Hyundai!

wendyjoamato

Oct 14, 2016

Josip was a very courteous and knowledgeable sales associate. I am glad he was available to assist me with my purchase. I am very happy and satisfied with my Hyundai Elantra.

jimsite1988

Oct 14, 2016

Diego was very helpful and walked us though each step. The service given met my expectations when purchasing a vechile. He also helped with setting up phone and service of the car.

malonekch

Oct 14, 2016

Mitchel knew what we wanted and researched, found and delivered the Tuscon we wanted. I was able to order the dash cover from the parts department.

dkesty

Oct 14, 2016

The whole new car shopping experience at Roseville Hyundai was enjoyable. Patrick Souza, our salesman, was very informed and personable. We looked at five other vehicles similar to the Santa Fe Sport we purchased. This vehicle stood out with its performance, looks, and overall great value. Plus the outstanding warranty! We are very happy to be a first time Hyundai owner!

lilh1017

Oct 14, 2016

This dealership is very good. The staff is very friendly and not pushy The management team is also good The finance Manager was great All in all it was a good experience; 2nd car purchased from this dealership

sarahgutierrez97

Oct 14, 2016

Very content with my experience! josip was very patient and more than willing to help with, and answer my concerns. Overall my first time car buying experience was beyond satisfactory due to the customer service.

chucklocke

Oct 11, 2016

The Roseville dealership was wonderful to buy a car from. It was low preasure and no stress. They made you feel welcomed and did not try to sell you something you didn't need. I will go back!

kissafrog418

Oct 11, 2016

Customer service is the most important trait in any business. Our customer service salesman was amazing. He listened, imparted knowledge, and delivered a wonderful vehicle that we will have for many years to come. Everyone at this dealership was friendly and helpful.

mtglending

Oct 11, 2016

Well worth the money... The sales person new his car and the key features, he was friendly and attached to his work. I appreciated working with this young man.

jbcaraballo

Oct 10, 2016

This was the second car I bought at this dealership. I had such a great experience with the first car that I decided to trade in my other car for another Hyundai. This experience proved to be perfect and everyone we met with made sure to get us exactly what we needed.

jaime_garciamgkg

Oct 10, 2016

I was very pleased. Thank you for making this car buying experience a pleasant one & I want to personally thank Jake for his excellent customer service.

billzemina

Oct 8, 2016

This is the third Hyundai we have purchased from your dealership. The sales people are always attentive and listen very well. We continue to buy Hyundai's because of their dependability and your excellent warranty. We continue to buy from Roseville Hyundai because of their great service department. Rob is the best and after all these years recognizes both my wife and me and greets us by name.

spunkie_n

Oct 7, 2016

Very good Experience. Diego was very helpful and knowledgeable. I would diffidently purchase another vehicle from him. His customer service is outstanding. I hope the service department's customer service is as good.

Melissa Hernandez

Oct 5, 2016

Edwin and Ivan were amazing, I felt well informed about each decision made and they helped me pick out a great car in just minutes! Very friendly service and staff, I will definitely be back for future car purchases, thank you!!

Poguy

Sep 28, 2016

Folsom dealer did a major service and recommended I get left front cv axle replaced as it was causing a small grease leak ; they quoted me roughly $330 plus tax . I decide to make an appointment at Roseville dealer. 2 hours away because a little easier to get to that day--8.30 am. Sept 28, 2016. I make sure to speak with a service tech not just the appointment gal because I knew a part was needed and this was not a routine service. I drive two hours and get there only to receive a quote for over $500. I knew something was wrong . He says Folsom may have planned on using an aftermarket part. Whatever that means. My bull--- radar goes up even more. He goes to check pricing and 7 minutes later comes back and says they have no part. They might be able to have it driven over from Sacramento dealer. ...I leave. They knew for weeks about this appointment and that I was driving a long way, yet they have no part. My local I dependent shop says the part is about $ 150 max and the Folsom quote was accurate. I'm a lawyer. There is only one inference to draw. The Roseville Hyundai department. runs a fraud game on parts pricing AND they are incompetent. Avoid at all cost.

Anthony

Sep 27, 2016

Sales staff was very efficient in finding the right car to match the best terms on a lease. Ivan Contreras assured that I was fully briefed on the functions and creature comfort settings of the Tucson. Still waiting for my Hyundai coffee mug, smile.

colette 2017

Sep 26, 2016

ivan & Jason should have 10 stars, I am a 2nd time returning customer.... !! roseville Hyundai rocks...!! thanks to all there.... best service I was done in less than 2 hours...my new car 2017 elantra is the best evercolette

onelonestar2011

Sep 20, 2016

Good car. Drives smooth and with ease. The Elantra looks sporty, but it feels like I an driving a luxury car. I am well pleased with my choice of car.

kellyegarlick

Sep 19, 2016

I have test drove and bought from other dealers in the area and had never had quite the service that I got at Roseville Hyundai. I never thought that I would appreciate a car-buying experience.

jbcaraballo

Sep 17, 2016

This was an excellent dealership. It exceeded my expectations of what my car buying experience would be. I would come back to and recommend this dealership

jacque.gratitude

Sep 16, 2016

I had an excellent experience and didn't feel pressured to buy a car I couldn't afford or one that I wasn't totally sure I wanted. Solvi was wonderful, patient and helpful.

yeesonyee

Sep 14, 2016

David was awesome he didn't force us into anything he took his time , he was very informative and really really good with me as well as other customers

aubkaufman

Sep 14, 2016

I had a great experience! They were very friendly and helpful. I ended up with a car that I love! Would gladly go back to Roseville Hyundai.

kdbug714

Sep 11, 2016

Rob in the service department is fantastic and is the #1 reason that I decided to look at a Roseville Hyundai when it was time for me to upgrade my car! He put me in touch with David Wilson in Sales and I couldn't have been happier with the experience. David was very knowledgeable about the cars that I was interested in and I never felt pressured to move forward until I found the car that was for me. My husband and I love our new Hyundai Santa Fe. Getting to work with people like David and Rob are why I keep coming back to Roseville Hyundai! Thank you!

swerdcon

Sep 11, 2016

I love my new car! It is beyond my expectations! I just wish it would read my texts while driving, because that was a priority for me. Your Sonata Sport model has this feature so why can't the Sonata Hybrid with the Premium package also have it? Other than that, I am very satisfied with my car.

Rosepack

Sep 11, 2016

Went in on a Saturday should have bought a vehicle but I decided to go in on Monday.. Ivan is the best Sakesman. He made sure I was comfortable, I got what I wanted. Color and all. I am very happy with my Sonata. I previously bought my first Hyundai in 2005... Loved it so much I came back again. Service Department is great for service appointments. Thank-you Ivan!

mkovarik

Sep 10, 2016

Very pleased with the new Sonata and the courteous and knowledgeable treatment we received from Josip Petricevic the salesman and the business manager (whose name I have unfortunately misplaced).

djmiller922

Sep 10, 2016

I don't remember names, but salesman Kai. He was excellent. I think it takes too long to complete purchase, but everyone was polite and professional. Thank you.

harangmarilyn

Sep 8, 2016

I had a great buying experience at Hyundai of Roseville. I think the dealership sales staff has mastered the art of providing excellent service without being overly aggressive and too pushy. Driving into the dealership, I spotted the car color (Mojave Sand) I wanted immediately so for me it was a matter of finding the right car in that color. Once we settled on the Tucson, my sales rep, Ivan Contreras searched to find the Tucson in the color I desired and had it brought to Roseville. The only drawback to the process was that the smart stick the dealership provided containing all my documents will not work in my computer. It's an innovative approach to giving you the paperwork but it needs work. Have them email it to you as well.

jdewitt123

Sep 8, 2016

Solvi was outside and ready to greet us. She was very helpful in finding the right vehicle for us. We would ask for her again.

marks.richard

Sep 8, 2016

Most people would say that buying a car is a high pressure experience. This was not the case with Hyundai of Roseville. Our salesman was great with just the information we wanted without the pressure. Thanks, Richard Marks and Lyell Marks

erik.hallberg.eh

Sep 7, 2016

Tre was very helpful and patient. He did not pressure me and I'm very happy with my decision to choose roseville hyundai. Loved the straight forward approach and friendly staff.

2CARcrazy

Sep 5, 2016

I came to this dealership in desperate need of the new car. While I did not reveal it, I was on a tight schedule and needed to make a quick and easy deal. I had wanted to look at Hyundai's first because I had heard such good things about the car and the warrantee. I should've known right away what kind of customer service they offered when I came in at 9:40 AM and was greeted by a salesman who said he could help me in 20 min. and could I wait. I left and went to look at Toyota's. I eventually received a call from Patrick one of the salespeople who apologized and invited me to come back if I was still interested.I drove back over and after visiting with Patrick and looking at a few cars, we had an easy negotiation of a car I thought my wife would like. Patrick seemed very nice and easy to work with. We drove the car a few blocks to where my wife worked so she could see what they look like. She liked the car but wanted a color that would need to be brought from another dealership. Patrick made a few calls and found the car my wife wanted. Everything was going so smoothly and then came the nonsense and needless lies.First, Patrick said we would need to sign a contract to buy the car before the dealership who had the car would release it. Total lie number one. I knew this was nonsense and told him so. But since I knew the contract wasn't binding and we wanted the car, I saw no harm in it. At this point, I left the dealership and Patrick was going to take the contract to my wife's work for her to sign. It was all downhill from this point on. After telling me in our negotiations that our 0% interest rate would be for either five or six years, he tells my wife it is only for four years. This didn't really matter to us but was a signal of things to come. He then tells my wife that she is signing a binding contract and must buy a car she has never even seen. While we both knew this was not accurate, he insisted that it was true. Even when the dealerships finance manager (Devon) told my wife that Patrick was wrong, he continued to insist that this was a binding contract. Also, after initially telling me he thought they could get the car that day (Wednesday) it ended up arriving at the dealership late on Saturday and was not available for us to pick up until Sunday nearly 4 days later. During that time, because of Patrick's needless pressure and lies, my wife was anxious and very concerned about the situation. Keep in mind, we needed and wanted the car. There was absolutely no need for the lies and the typical car salesman nonsense.When we arrived to pick up the car on Sunday Patrick came out and before he even got to us, yelled out "all right, let's go sign the paperwork." When my wife asked if we could see the car first, Patrick's response was abrupt and on the verge of nasty. Again, we were stunned. We wanted and needed the car and wanted everything to go smoothly. We had decided to come in with a fresh attitude and hoped that everything with the car would be as promised. Yet this salesman seemed intent on being belligerent and hostile. I told him that he and I needed to have a little chat. I let him know that he had needlessly put my wife through some sleepless nights and that we both knew the law and that there was no need for him to continue to lie to us about a binding contract. His attitude only got worse. He continued to vehemently insist that we had a binding contract and we had to buy a car we still had not yet seen. I was then, and remain, dumbfounded by what appears to be compulsive dishonesty for absolutely no reason. At this point, I told him we were done and that he should simply get away from me.We were then approached by a sales manager named Spencer. He asked if there was a problem and we said yes absolutely. I informed him that we were no longer able to work with Patrick and he escorted us to a table and invited us to share the problem. We then laid out the story as I have done so here. Spencer was very understanding and stated that he wanted to make things right and take care of us. However, I did find it interesting that not even Spencer was willing to admit that his salesman had been completely untruthful about the necessity of having to sign a contract in the first place and that it was a binding contract to boot. He stated he would talk to his salesman about the situation but would never say that Patrick's statements were inaccurate. At this point, I concluded that dishonesty and exaggeration must be the day-to-day policy of this dealership. However, since I had negotiated a deal on car that I needed and wanted, I played along and let Spencer be as he called it, "the fixer."Now for a bit of good news. When they finally brought the car up for us to see, it was the car we wanted with all of the features and packages we have been promised. While we were still chatting with Spencer, my wife and I decided we might consider buying a second new car and trading in our 2013 Honda Accord. Before going off to see the finance manager, I asked Spencer to give me a price for our trade-in and also for his best deal on a fully loaded 2016 Hyundai Sonata. Then it was off to see Devon to sign the real contract for the car we had finally seen and agreed to purchase.Devon was very warm, courteous and friendly. He flat out told us that Patrick had lied to us and there had been no binding contract of any kind and further that while it was dealer policy to request a contract signing in order to bring a car from another dealership, it was by no means a requirement from the other dealer. Finally, someone who would actually admit what I had known from the very beginning. We signed the necessary papers and Devon offered to sell us the extended warranty at "his cost.." which he said was $1800 rather than the $2800 we had been originally quoted. We agreed and all the papers were signed.At this point, after about 90 min. of working our way through the signing process, we were ready to leave with our new car. However, I still had one more piece of business I was interested in pursuing. But sales manager Spencer had not come back with any of the numbers I had requested. When I finally spotted him, I reminded him of my request and he called over a salesman to take me to see a Sonata. Though I didn't really need to see one, I went along. After looking at the car and chatting with the salesman I went back to talk to Spencer about a trade in and about selling me another new car. He was nowhere to be found. In case you're wondering, I was pursuing a second car with this completely shady dealership with the idea that since my wife and I had been treated so poorly, Spencer might want to go the extra mile on a second new car purchase. I was sadly mistaken. We left the dealership without ever receiving any of the numbers I had requested.Now you might think that this is the end of the story..... Not quite. When we got the car home, my wife realized that they had never bothered to finish detailing it. There were still stickers left on the windows, the windshields, both front and back were covered with a dingy film, the back seat was covered with carpet fibers and there were sticky spots from the few stickers they actually did remove. In short, we realized they had sold us a new car and since we demanded to see it before signing a contract, they brought it to us still wet and incomplete. Then never bothered to finish the job even though they had two or three hours to do so. Admittedly, in the scope of things this is a rather small issue, but I find it very symptomatic and telling of the attitude of this entire dealership toward their customers and customer service in general.One final irony. After a couple more days, my wife and I decided we really wanted to buy one more new car, the Hyundai Sonata. So I picked up the phone and called Spencer at Roseville Hyundai. Keep in mind, Spencer is a sales manager! I asked him simply, "Do you want to sell me a car?" He said, "yeah what do you want?" I said, the same thing I wanted on Sunday." He told me he had been really busy and wasn't sure I was serious. After chuckling a bit, I assured him that if I hadn't been serious, I wouldn't have asked for the numbers in the first place. He finally gave me a number for my trade in but said he would have to get back to me on a number for the new car we wanted. After waiting a couple more days and hearing nothing, ((We Never Have) we went to another Hyundai dealership and bought the car we wanted, a fully loaded Hyundai Sonata. Ironically the car came to the second dealership from, you guessed it, Roseville Hyundai. The second dealership did not require us to sign a contract to have the car brought over and I negotiated the entire deal on the phone without any hassle. In a final twist of the knife, when we bought the extended warranty on the Sonata they gave it to us for $500 less than the $1800 Devon had told us was "his cost!" It would appear that lying and deception are the hallmark of Roseville Hyundai. The sad part is, none of it was necessary. They could and would have sold us a car without having to tell a single lie. We wanted and desperately needed the car we chose and would've gladly paid the $1800 for the extended warranty whether it was at cost or not. I'm afraid this dealership just can't help itself. In the end, we were not personally hurt financially by any of this and we got the car we wanted for the price I negotiated. But no one should have to endure the lies, exaggerations and deceptions we went through. Though we have the background and knowledge not to be fooled, others may not. So again I say in closing, Buyer Beware and enter Roseville Hyundai at your own risk.Bill Pence916-869-7603

mcklein110

Aug 30, 2016

We have purchased 3 Hyundais and 2 of them have been with Roseville Hyundai. Diego Castro was our sales person on both of those purchases. We have been very please with our Hyundai purchases with Diego Castro. Thanks again, Mr. and Mrs. Klein

jayembee5308

Aug 29, 2016

I was pleasantly surprised with my dealings with Hyundai Roseville. You always hear horror stories about dealerships in general but that was not the case here. I was very pleased with how they treated me, I told them what I was looking for and what price range and they got me in the car that I wanted.

marissaportela

Aug 29, 2016

James was great! Listened to what I wanted and asked all the right questions to really figure out what I needed. extremely professional and understanding. Definitely will be back for my next car!

pip1786

Aug 25, 2016

It was a dealership. They treated me right away, and wanted to see what my needs were instead of them trying to sell me something I didn't go there for. Told them I was a USAA member, and that I was going to use Truecar through USAA to buy my car. They honored the price that USAA have me.

ruhlman3

Aug 25, 2016

Sales rep Ivan had a good working knowledge of the vehicle we were interested in. Our vehicle color and options was not at the dealership, they located one in Santa Rosa and brought it to this dealership the following day for pickup. Although there were some dirt marks on the seats, we were instructed to bring it in anytime to have it cleaned, which we did. I was disappointed that when I asked at parts about the tow package we were interested in, that they had no package listed, that was abailable. This was one of the opitions we were intersted in and were told our Tuscan was capable. The parts person was going to check further, because he thought there were some recalls on other tow packages and thought maybe there was not a part listed because of the recall. I have not as yet heard back from the parts department. Over a week ago now.. Overall we were happy with the vehicle, only somewhat disapointed with the tow package isssue.

maracenters

Aug 24, 2016

David was very helpful giving me all the information I needed to make my choice of vehicle. The color I wanted came into the dealership on a truck while we were talking so I decided to wait for them to detail it, bought it and drove it home. I am very happy with the Tuscan as it is much easier to get in and out of than the Sonata I looked at and have owned for over 10 years.

pirnik

Aug 23, 2016

We had a specific car in mind and tried finding it through another dealer. It took weeks, tons of back an forth. Then we called Roseville Hyundai and the exact car we wanted was on the lot in a matter of hours for us to come and look at. Amazing service, informative, accurate and no pressure. If you're looking for a Hyundai, buy it here!

ayoung54

Aug 23, 2016

We were greeted promptly, treated with respect and were allowed to make a relaxed, no-pressure decision. Who knew buying a car could be fun!

samantha.g.cole

Aug 22, 2016

From my husband's first meeting Ivan and explaining what we wanted, to scheduling a followup appointment, to pricing, to delivery, this was the most painless and simple car buying experience either of us have ever had. I would strongly recommend the dealer, and Ivan.

lloydleitz

Aug 20, 2016

I was very satisfied with the management and salesman at Roseville Hyundai. I brought along the ad from the Sacramento Bee newspaper and they had no problem honoring it.

tay_k51

Aug 19, 2016

David Wilson was amazing, helped with any question and made the process smooth and easy. Helped me find the next perfect car! He genuinely cared about us while we went through the whole process.

Jen Detwiler

Aug 16, 2016

I was very happy with my experience at this dealership. After walking the Roseville lot my mom advised that I call salesman Ivan. We were actually going to drive to their folsom lot and buy a car from him as my mom had an excellent experience and purchased a car from him the month before. Well it turned out that Ivan had transferred to the Roseville lot but happen to be off for the day. When I called and mentioned my mom (which he knew right away by first name) and told him I wanted to buy a new car today he canceled his plans, drove twenty minutes out of his way, and greeted us with a friendly smile. My mom was so happy with his outgoing and friendly personality! And I'm very happy with my car. I really hate the finance process! It's so long and for someone who just got off of work you could imagine how tired I was by this point. I was delightfully surprised by Kajen the finance guy at this dealership! It was like having a friend on my side helping me understand what I was reading and looking out for my best interest! He's such a people person!

rcglvsbears

Aug 15, 2016

the guys that help me with my lease were awesome...the only issue I had was my missing navagation system and James is workin on getting this into my car...thank you James and Kajen for the wonderful experience.

todras42

Aug 14, 2016

Good staff - very well in dealing and leading to right information - sales rep, was very honest in putting all detail to gather in a easy way to understand.

aestrickler

Aug 12, 2016

David Wilson was my sales guy at Hyundai of Roseville and he did an amazing job! I have been recommending him personally and this Hyundai location because of the amazing job he did. I have never dealt with such an amazing person in car sales in my entire life. I felt trust, honesty, integrity and knowledge from David and that is 100% why I bought a new car when I did. Thank you all so much for your assistance and I was completely wowed by Hyundai and Mr. Wilson. I was a Subaru owner for 10+ years and have absolutely no regrets switching to Hyundai!! Love my new car and the service!!!

joshjkim

Aug 11, 2016

My sister had purchased a car at Roseville Hyundai in 2012 and I was in the market to replace my 2001 Ford Focus. I wanted a compact SUV (Tuscon, RAV4, CR-V, etc.) and after looking around/test-driving my top options, I couldn't find a better deal than the Tuscon offered at Roseville. Ivan was my main point of contact and he was extremely professional, gave me all the information I requested, and was patient as we discussed pricing/purchase. I never felt pressured from anyone at Roseville and they were very amiable even when negotiating the final price/package. Car buying can be one of the most frustrating and draining things anyone can do (between negotiating, time, stress) but it helps to find the right dealer and to know that you have all the power. You're buying the car and nobody else. The people I met at Roseville Hyundai remained professional, gave me my time and space when I asked for it, and helped to make the experience at least tolerable. Do your own serious research on the car you want and the dealerships you're looking at but I would definitely recommend to include Roseville Hyundai on your list.

realestatedeb

Aug 11, 2016

This was the most pleasant dealership ever in all the years i have bought cars,, Rob was so helpful and not at all pushy or rushed. he took time with us and we explained our situation as the car was for grandson. great job to all. We are very happy with our new purchase and they have a customer forever with us. so very easy to buy the car and no stress or hassle. Thank you to your staff at Roseville Hundai,

me_voss

Aug 11, 2016

Overall experience was good, busy that day so it took a while. This is my third car but this time I didn't get screwed in the deal, got out of being upside down in my loan.

mklushan

Aug 11, 2016

Sonata Hybrid is the third car we buy from Hyundai. Thank you very much to your salesperson Solvi Noonan for professional help, attention and patience. Michael and Nelly.

rian1275

Aug 11, 2016

The staff and dealership was awesome. No pressure was done. Took a Truecar.com listing and they helped me get the price i needed. Even worked with me on my carryover

cwooten17

Aug 11, 2016

Such a great experience as always. This is my second vehicle with Roseville Hyundai and I will continue to shop here. Recommend it to all my friends and family. Couldn't be happier!!!

dcwillard99

Aug 11, 2016

Not a good experience at all. Typical car sales crap you hear of, should of walked out & went to a dealer that appreciates customers, which we have dealt with in the past. Not sure I will ever buy another Hyundai. Just wanted honesty & Hyundai warranty.

nicolemhyden

Aug 11, 2016

Excellent location. Very helpful and not over bearing. They accommodated us and did everything they could to get us into the right vehicle. Would definitely return. Extremely happy with the vehicle as well.

wangen

Aug 10, 2016

Great dealership!!! Everyone was very freindly and very professional. Would recommend to other people who want to buy Hyundai autos. Would purchase from this dealership again!!!

Chris Savage

Aug 10, 2016

I have bought many cars here. It's the only place I will go for a new vehicle. My family, friends and co-workers have also purchased cars here based on my feedback.

thearmanifamily

Aug 10, 2016

Went to 4 other Hyundai dealerships and this was by far the best one. David greeted us right away and made sure he got all the info to find us the car we wanted. It was late in the day so we had to come back at another time to finish up the paperwork and we ended up working with Josip at that time. He was so attentive made sure he got us water n snacks and went over every single detail of the features. Edwin worked diligently to get us the approval we wanted. All in all a great experience

jsams11

Aug 9, 2016

See notes from previous page. Car was dirty (wax or soap residue everywhere) plastic left on seatbelts, no follow up call, some car features not explained, deal took hours. Was approached when first on site, but had to go inside for help.

hi_drwatkins

Aug 9, 2016

we had a pretty pleasant and efficient car buying experience we got the car that we wanted at a good price and were attended to nicely.

dave_haigh

Aug 7, 2016

My 86 year old father needed another car, most cars don't have enough leg room for him. At 45.5" the sonata fit him perfectly. David Wilson was great working with my Dad and we got a great deal on my Dad's first new car.

sheelattimsina

Aug 6, 2016

so many choices.. easy to reached ..Economy ... Easy services... Making easy to buy .. Helping ... great service ... give time to decided.. listen to costomers overall all good ...

mikevoris88

Aug 5, 2016

Diego and Cajun both worked hard to put us in the car we wanted at the price and payment we wanted. We are perfectly satisfied

atcmoms

Aug 5, 2016

I was very impressed with this dealership. I was not intending to buy that day, but instead wanted to look at many dealerships and find the car that fit me. On that day, I walked in and fell in love with the car I knew was meant for me. The interior was beautiful and had the room I was looking for in both the front and the back seats. The car has many more features than i expected, especially in the tech aspect of features. Thanks Hyundai!!

notamflynn

Aug 5, 2016

It was a great car buying experience, never felt pressured or "pounced on" like at other dealerships. Everyone was super friendly and made buying a car an enjoyable experience! Overall I am very happy with my purchase and the great customer service that was given!

tsantini1968

Aug 5, 2016

Excellent customer service I was treated like a customer and not a number. I was in and out in no time at all I appreciate them taking my time and consideration.

jp.kastillo

Aug 5, 2016

The most valuable element was time. Many dealerships want you to fill a credit application without even telling you if they can deliver upon your expectations and that is a deal breaker for me. I communicated my expectations to the sales person and he delivered accordingly.

loulou1624

Aug 5, 2016

My experience purchasing a car at Hyundai was excellent. All of the employees I encountered and interacted with were very friendly and accommodating. I would come back again. Great service!

ashbjarnason

Aug 4, 2016

Ivan helped us so much very glad to have him work with us! I am loving my new Tucson and very glad we went to Hyundai

cindylynn60

Aug 4, 2016

Ivan was great to work with and has kept in contact to make sure I had no questions about my car. This is my second lease with this dealership and both transactions have been easy and stress free.

campchica

Aug 4, 2016

Friendly staff who took care of us in a timely manner. Had exactly what i was looking for in a SUV with all the accessories.

cherylbunte

Aug 4, 2016

They sold me a car. I can never afford. I got a bad deal. I tried to return the car. They have me financed for the rest of my life. The were so pushy it wore me down. Never ever want anyone to go through what they put me through. I now have a new car no money, I put 4000. Cash down on the car and now have to pay the full price of the car at safe credit union. NOt happy.

dwniner

Aug 4, 2016

Our salesperson helped us with the information we needed to compare several models that we were interested in, and make the best choice. Everyone at Roseville Hyundai that we met was helpful and courteous. We are very happy with our purchase decision.

tremainm

Aug 3, 2016

The staff at Roseville Hyundai went above and beyond to make my family's time there the best car buying experience we have ever had. It was far from the high pressured sales tactics, and pushy salesmen. Everyone there greeted us with a smile, and treated us like family. They took the time to hear our needs and concerns. They were honest and helpful. They exceeded our expectations in every way. I would highly recommend purchasing a car from Roseville Hyundai. Corey Cantrell, our salesman, was informative, patient, and friendly. Spencer Widmeyer, the sales manager, fought hard for us to get the best deal possible. Both Corey and Spencer did everything they could to make us feel comfortable and walk away happyand with a brand new car. Thank you Roseville Hyundai for a wonderful car-buying experience. We couldn't be more grateful for the care and time you gave us today!

goody141

Aug 2, 2016

We had a great experience with this dealership. We had gone through True Car to secure a great deal. They honored the deal and gave us amazing service. We felt that we mattered and we were not just helping to make numbers.

R Honda

Aug 2, 2016

I purchased a vehicle from The lot last Thurs and had a change of mind a couple days later -Brian the Manager had James in assisting me to find a different vehicle and switched me out in just a day with no problems at all!!! Thank you to Brian-the Manager----James, my Salesman & Devon the financial Manager!

sparkeg

Aug 1, 2016

WOULD NOT RECOMMEND THIS DEALERSHIP FOR POOR CUSTOMER SERVICE. They do not value their customers. I watched another customer WALK out during a deal because of the BS deals. Roseville Hyundai is the EPITOME of shady car dealers

Paul

Jul 31, 2016

I had the pleasure of meeting Ivan Contreras at Roseville Hyundai. I found Ivan to be very professional. My wife and I found the perfect Hyundai Santa Fe Sport.. A short time latter we were driving home in our new car. Ivan worked with us to get the final price we were looking for. None of the back and forth you get with other dealerships. Friendly, professional and one of the best experiences we have had buying a car. We also dealt with Devon in the finance department. although we came in with pre-approved financing, Devon took the time and gave us numerous options. to consider. Devon went out of his way making sure we were at the best interest rate available. No high pressure sales. Again the total experience was one of if not the best car buying experience we have had in 20 years. I highly recommend Roseville Hyundai.

Todd

Jul 30, 2016

Actual text I sent Spencer:Spencer. This is Todd from yesterday's conversation. Just wanted to tell you how amazing you are - I enjoyed the no bullshit response I got when dealing with you - and your dealership. Corey was very nice and professional. He kept me in the loop and delivered the car clean and on time. If you ever need someone to vouch for your dealership I'd be the first to do so. In today's world where people don't keep their word - thank you for being different than the rest. I had planned to purchase in Fresno, local for me. They said they would match the deal then when I went to the dealership they said they couldn't honor what they said on the phone. Spencer did. Thank you SpencerTodd

e.stehn

Jul 29, 2016

. Very disappointed. We went to this dealership because it was associated with the True Car pricing, but what we received was NOT the True Car pricing we were promised. We had a certificate for an AWD vehicle but after doing a test drive and looking at our options we decided on a FWD vehicle, the dealership printed up a new certificate that was 2000.00 less than the AWD, after signing all our papers and taking possession of the car we have subsequently realized that we were charged the higher price for the AWD vehicle. We hope that this was an honest mistake and not a bait and switch. Please advise as to how we can proceed to make this right.

dahla6

Jul 29, 2016

Great experience at Roseville Hyundai. The staff was professional and helpful. The process of buying a car was very positive. We love our new car and would recommend Roseville Hyundai.

skyangelphotography

Jul 29, 2016

David is a very helpful and we will be returning in the future when we're in the market for another vehicle. It's because of his great service and attention to detail that we will return.

Carla

Jul 28, 2016

I had a great experience at this dealership. Ivan is such a gentleman. He helped the process go smoothly. It was my first time ever financing a vehicle, therefore I had a lot of uncertainty and worries. But Ivan was very knowledgeable and patient. He helped me every step of the way. I felt that I was actually being helped and not being sold anything, which is very rare to find. I am very satisfied with my new car. Couldn't have asked for a better consultant. I highly recommend this place.

donrico.decastro

Jul 28, 2016

The service was excellent. The car was also excellent. I am very happy with everything. I know we plan on taking my brother here to see if we can also get him a car.

jadapink1975

Jul 28, 2016

I will recommend all of my friends and family. My experience was wonderful, everyone was very professional and supportive. Thank you all for you time.

MollyDanny

Jul 25, 2016

My husband and I had a great experience with Roseville Hyundai. We were looking at some used Sonatas, but somehow ended up purchasing our first new vehicle; which we absolutely love! Ivan was great and took me on multiple test drives and we looked at multiple cars as the selection was large, with many different options. Ivan was very knowledgable and helpful in the transition to our new vehicle with so many bells and whistles. I would recommend this dealership to anyone. The warranty on these vehicles also specks for itself. Our neighbors all thought we bought a BMW when we pulled up in our new Sonata Limited. (Also, Tre was helpful during our first visit to the dealership and is an eager new salesman.)

Dhesia66

Jul 24, 2016

This place tickeled my fancy with no nonsense pricing and I got the car I wanted without playing backseet bingo! Mitchell was a cool cat indeed!

sradoffross

Jul 23, 2016

I did not expect to buy a car; but after test driving the Tuscson and receiving excellent customer service and a great deal, I couldn't think of any reason why not to buy the car that day.

jchocco

Jul 23, 2016

The staff at Roseville Hyundai were professional and helpful. They went above and beyond to make sure that all of my needs were met and that their pricing was competitive. I had a wonderful experience and would definitely recommend this dealership!

millercourtney24

Jul 23, 2016

Some employes were very helpful such as diego and josip. On return to bring my vehicle in Andy told me to come and talk to him but he was on the phone the entire time.

cheryl.frost50

Jul 23, 2016

Your sales staff made us feel very comfortable throughout our vehicle purchase. Although the staff was very busy we were assisted promptly. We will purchase here again.

lisadimeglio

Jul 23, 2016

Ivan was very pleasant to deal with. I would tell anyone looking to purchase a Hyundai to go see him. Thanks again Ivan for your great service!

tanya24marie

Jul 23, 2016

Very happy with the service and price we got from roseville hyundai. Ivan was upfront, honest, and very attentive. Would come back just for him! From the Marquez family, Esteban, Tanya, and Milah

carygreenberg

Jul 22, 2016

I already have written my review above- thank you James and Edwin were very helpful and professional- James helped clean the car as well as explain all the electronics to me which was very helpful

emwilliams48

Jul 22, 2016

I think there's a lot of improvements this dealerships could make when we first walked in looking for the car I knew exactly what I wanted and the salesman waited on another couple before us because he was waiting for the electric car to be brought out so I told him we were going to leave we had waited too long at least 45 minutes He got another salesman to help us who was very nice very good with the electric gas car I liked him a lot I really wanted him to get credit for my leasing of the car but he was not available the day I got back came back into the dealership to purchase the car. Too bad! So the next guy that help me didn't know really anything about the car and a little bit of the information was wrong

vieiras

Jul 22, 2016

Great experience! Kaijen and Diego were both excellent. Very friendly and knowledgeable. Car buying process very easy and quick. I will definitely return to buy my next car.

atlashearingaid

Jul 22, 2016

The no pressure salesmen were great. I knew what make, model, color and features I wanted and that's exactly what I got. Wonderful experience. Thank you.

jesswalk2103

Jul 22, 2016

I had a great experience buying my 2016 Hyundai Sonata. My sister had leased her vehicle from same location and we both had great experiences. Thank you for your hard work!

dmeagle

Jul 22, 2016

Very pleased with the experience my wife and I had working with Josip, Spencer and Kajen in the purchase of a 2016 Sonata. The were very knowledgeable, customer focused, pleasant to work with, and friendly. Will do business with them again. Will be more than happy to recommend them to family and friends.

d_santos2009

Jul 22, 2016

Came here just thinking of talking finance and left with a brand new car. This place really tries to get you as much help as possible. As a student and worker the need for a vehicle in Sacramento is crazy. I feel so much thankful for this company!

kassicobb

Jul 22, 2016

I only remember Jason's name. Please give credit to the others that were involved in this purchase! I was working with someone who had a long beard, and someone who was shadowing him (he was recently hired). Also, please give credit to whoever went over prices with us. Jason really helped seal the deal. Thank you! -Kassandra and Doug Cobb, white Hyundai Elantra 2017.

anatoliy.russ

Jul 22, 2016

It was not a bad experience. Felt the prices were not anything special even though it was the July 4th weekend. Had to spend a long time negotiating on a good price for the car.

steffens.mark

Jul 22, 2016

Going to the dealership with it true car price guarantee we are able to get out and drive at home in record time. Our sales representative been fabulous job in reviewing the qualities of a Hyundai Santa Fe! We felt we had a great understanding of the car we are purchasing.

lovemycar

Jul 19, 2016

The staff was friendly and courteous, and I got a good deal and interest rate. They worked with me to give my exactly what I wanted. Great group of guys.

Renee Rahm

Jul 18, 2016

I was in a 2004 Nissan Murano which was a piece of crap!!at Jason, Ivan and Brandon got me into a 2017 Hyundai Elantra I absolutely love it

christopher.delgrande

Jul 15, 2016

Staff treated me great. I got an excellent price. I never felt like I was being upsold. They worked with me to get exactly what I wanted.

mjlmjl7757

Jul 9, 2016

My experience at Roseville Hyundai this time was in a word "redemptive ". It was a very good experience and I will continue to use this location for my car care needs.

caballerosb

Jul 9, 2016

We very happy that we got James as our salesman. Very impressed with the whole staff. Please don't let the salesmen deal with only one finance person. It was stressful to all.

debandbob2

Jul 8, 2016

We returned to Hyundai of Roseville to buy our third Sante Fe, since our 2013 Sante Fe was destroyed in a front end crash that totaled the vehicle. My wife, who was driving at the time, only sustained minor injuries, and the passenger compartment was virtually untouched. Thank you Hyundai for your excellent safety record! We wound up going just a little smaller, leaving with a Tucson that has all the bells and whistles, yet was still very affordable. Recommend Hyundai of Roseville for their professional and courteous staff, and their great prices on excellent vehicles.

begawk

Jul 6, 2016

I worked primarily with Patrick, who was very attentive, relatable, understanding, and helpful. He got me into a great car at my desired price point. James helped me out answering some preliminary questions in my initial investigation phase. Both were wonderful and down to earth.

dgjreed

Jul 6, 2016

My check engine light came on with less than 700 miles. Roseville made a bad situation great. Great service all around. Condos too all that were involved in the service department.

halturner001

Jul 6, 2016

Roseville Hyundai provided a very positive experience during our purchase of our new car. Staff were competent and professional. We never felt pressured to buy. Very happy with the product and the experience.

vandykekristy

Jul 5, 2016

This was probably one of the better car buying experiences I've had. They were helpful informative and I walked out feeling like I got a good value, and even got some extra perks that I wasn't looking for originally.

hairbycher09

Jul 5, 2016

Second lease , and had some fun. The game they had there helped pass the time. We were rushed in the end though. 25 word minimum is too long.

alexis_25

Jul 3, 2016

The Sales Rep "Edwin Conteras" and the Manager "Edwin" did a very excellent job of taking care of our needs, highly recommend anyone who is looking to buy a car for a high quality of service, and easy process.

niko.rys

Jul 2, 2016

Huyndai Roseville was my first dilership ever! And I'm happy to get best experience with employee at this place! Will recommend your dilership to my friends. Thank you so much!

woja82

Jul 1, 2016

Thanks to Edwin and Ivan I was able to get my new Elantra Limited after work, without having to drive all the way from Modesto. They brought the car and paperwork to me after taking care of prepping the paperwork over the phone and email.Thank you all for my new baby!

rmkm68

Jul 1, 2016

Have been using the service department for our 2007 Sonata since we moved into the area 5 years ago. Have been very satisfied with the service and the reliability of the Hyundai product. Thereforte decided to stay with hyundai for our new vehicle purchase (this is our third Hyundai). Was not disappointed with the purchase process. Rob was great. Informative, helpful and supportive.

joshuamelendy

Jun 28, 2016

Diego was the most easiest part of my purchase. Not so much the rest of it. Love my car, would buy another from here if I had Diego to help me again. If not, might try another location.

sidsymphony

Jun 28, 2016

Robert Parish was excellent in handling my questions and suggesting me right car for my needs and budget. He made my car buying experience special.

jjimenez0

Jun 28, 2016

I have bought a lot of cars in my life and have never felt as disrespected the way I felt we were. Sorry but I would never recommend Roseville Hyundai at all!

shaundrabradley

Jun 26, 2016

So far I am pleased with my purchase. Car handles well, love all of the options & moon roof. The car buying experience was fine, I did not feel as much pressure as with some other dealers I've been to. Hopefully the car continues to perform & I am able to drive it for many years.

kenpink

Jun 25, 2016

I used the Truecar.com buying process and this dealership and staff were very professional and delivered the car in a very reasonable period of time. This was one of my better new car buying experiences.

nodhopkins50

Jun 25, 2016

Everyone at Roseville Hyundai are so friendly. The salesmen help make a purchase of a vehicle as easy as possible. Diego Castro really helped me find the vehicle that I wanted and I could afford. I really appreciated that there was no pressure. I looked at a few different vehicles. Diego was very helpful while I was trying to make my choice of the one I wanted. He answered all of my questions and made some helpful suggestions.

suzaniel1

Jun 25, 2016

They did a great job at Hyndi Roseville with our new Tucson it had all the options that we want to heat the sale was done in a timely manner the car was cleaned and washed and they took us on a nice test drive we really love the car we love all the options on at the sunroof the air-conditioner the sound system Everything was done beautifully thanks you Hyndai

hillary.mckercher

Jun 25, 2016

Ivan was very helpful and patient during the whole process. Love the car and the overall service we received! Would definitely recommend this dealership. This is our second Hyundai purchase.

mccaprese

Jun 24, 2016

Could have been better in communicating purchase agreement. Finance manager did not go over contract and clearly explain the agreed up terms. Contract terms changed between Sales Agreement and final contract signed.

jslavik01

Jun 24, 2016

This was the best experience buying a car ever! The staff at Roseville Hyundai is knowledgeable, helpful, and professional. I will definitely buy here again!

TheKarima

Jun 20, 2016

I have been going to this Service Dept consistently for 9yrs. For years Rob Peace was my Service Advisor and he did a pretty good job. He has known my daughter since birth and has always been sweet to her. He gave me valuable advice on some warranty work once. The dealership had always been fairly clean and my vehicle was usually done on time. But the last couple of years our vehicle is always finished late, the waiting room has been filthy!!! I have photos that prove the filth that disgusted my child and I was still there a year later on our next visit! GROSS!!! The worst part of our dealings with this dealership has been the actual service! 2yrs ago I took my SUV in for its usual oil change and when they gave us back our keys we found motor oil dripping down our beige interior drivers door and all over the floor of the driver's side. They lost my valve stem caps. I check for them after every vehicle service. I quite liked them. Apparently they were custom. They promised to replace them. They never did. They cleaned up the oil. I was so upset by the shock of motor oil dripping down my interior door that it took me arriving home to notice a chip in my key fob. My daughter's father is a prominent psychiatrist. He will attest to the fact that my OCD would never allow me to own anything damaged, defective or dirty. So that key fob was in perfect condition when I gave it to that service dept. They never replaced it either. Then when we took our vehicle in for service a couple of weeks ago the same thing happened! The waiting room was filthy!!! We took photos! Our car was done extremely late!!! We walked up to it to find once AGAIN MOTOR OIL DRIPPING down our interior drivers door and big, black , greasy boot prints on not only the drivers carpet... but also the passenger side!!! I also KNOW they put a scratch below the back window. They tried to deny being responsible for the scratch. Again because of my OCD I walk around my car to check it for damages every time it is out of our garage. Andy the Service Mgr had them ONCE AGAIN clean the interior of my SUV where there was motor oil and greasy boot prints. But then he got VERY AGGRESSIVE and RUDE with me!!! As if somehow I am at all responsible for the pure NEGLIGENCE of his dept!!! He should NOT be a Mgr!!! He LACKS the proper qualities of one who is to be HELPFUL and a LEADER!!! It is because of his behavior that we have decided to make a new SUV purchase with another dealership. We had planned on purchasing a new Hyundai SUV. But NOT if it means being mistreated by these RECKLESS people!!! I took photos of the filth in the waiting room. I also took photos of my vehicle every time they covered my car in motor oil. I took photos of the 2 valve stem caps on their desk as I left them to have them order 4 new, matching ones. I took photos of the scratch and I documented in an email to them every thing in this review and I sent them photos. They have NEVER fixed a thing!!! So you tell me... are they a GOOD dealership? Is this man, Andy, a proper manager? Every person I have told finds them and my repeated situations APPALLING!!! I have been reading this dealerships bad reviews online and have found so MANY people who have had the exact same or very similar problems I have experienced with Roseville Hyundai. If you have POOR leadership... you get POOR service!!! For sure the service management needs to be changed!!!

staceynaka

Jun 18, 2016

David was great! He wasn't to aggressive, he seemed to enjoy his job of actually helping the customer as opposed to just getting the deal done. That is someone I would recommend and would gladly work with again.

urenbl

Jun 18, 2016

Won't go anywhere else to purchase a car, the staff is beyond amazing and the process was quick. The people working at this location are not only friendly but not pushy at all. Makes car buying fun and easy.

chandraericka

Jun 18, 2016

My sales consultant was possibly the worst. I've tried to reach out to him twice after purchasing my car to set up my BlueLink and he has not returned any phone calls. I would not recommend him. My car also had stickers and plastic still attached to it when it was delivered.

4thHyundai

Jun 17, 2016

The 2017 Elantra was purchased to be used by my 85 year old mother. Ivan was fantastic. He was caring, considerate and most of all patient teaching my mother all the workings of the vehicle. He also gave us his cell phone number to call if we have any questions whatsoever after the sale. My mom felt very comfortable with him and had nothing but great things to say about him. He's a keeper!

dodie.jackson

Jun 17, 2016

My husband and I were very happy with our car buying experience over all. Josef was very attentive, friendly and knowledgeable. I'd have to say Kajen was by far nicest to work with! I especially appreciated the extra attention I received when it was revealed that I have such excellent credit!

paulottaviano

Jun 16, 2016

Everything was perfect. All staff had smiles and were happy. Rob who walked me though the entire process was great. My credit was low, but I still was able to get a brand new car. Thanks to everyone at Roseville Hyundai. Paul

schrodad

Jun 16, 2016

My time at Roseville Hyundai was great. Josip and Kajen (in Finance) were very easy to deal with, treated me with respect, and I left in the car I wanted at a fair price. I'd highly recommend these guys!

debh2250

Jun 13, 2016

I did a lot of research before we purchased out 2016 Sonota Hybrid. The car has received favorable reviews in all the trade articles that I could find. However I was sure of the experience I would have at the dealership. I have been buying cars for over 35 years and I liken the experience to going to the dentist. However I was pleasantly surprised with Roseville Hyundai and especially Ivan my salesman. Ivan did his best to ensure that all my questions were answered and DIDN'T try to pressure me into the sale. The bottom line is all aspects of the sales process went smoothly and I actually enjoyed the experience. Thank you Ivan and Roseville Hyundai.

amz1papa

Jun 10, 2016

We've used your dealership 3 times in the past few years and we've had very good results that's why we keep coming back and recommending people to your dealership thank you Jay Burson.

kroc_smith

Jun 10, 2016

I understand the dealer was very busy on the day I went in. I waited a little longer than usual for this reason. The salesperson kept me informed throughout the entire process so I never felt left alone or uninformed. Everything went smoothly. Thank you Ivan.

erikjduncan

Jun 10, 2016

We bought a 2016 Elantra in September so when it came time to get our daughter her HS graduation present she asked where she should look. We told her Roseville Hyundai because of the service we received during our experience in September. She fell in love with the new body style of the Elantra and now we have 2.

sojew68

Jun 10, 2016

Excellent overall experience. Definitely recommend this dealership. Ivan was really helpful as well as the extended sales staff. Deal process was straight forward and took lot less time than I had imagined. Great!

michelle.lee.danz

Jun 9, 2016

I love my car and David Wilson was great! He helped me make a good decision and I felt the price was fair. He was very personable and I would recommend all of my friends and family to work with him.

phil9

Jun 8, 2016

Both DIego and Kajen were professional, to the point, exactly the right intensity during the transaction. I would highly recommend them and Hyundai Roseville for a car purchase. Good job Guys....

stoph35

Jun 7, 2016

Hyundai has fallen short on the Corporate end. I have purchased 4 Hyundai's in the last 3 years and this will be probably my last. We bought the car on May 7th. We were offered full value for a 2013 BMW X3 trade in. That car sold on the lot the next weekend, it was in fantastic shape. We were told that our 2016 Santa Fe Lease Financed on May 13th. We were also told that is when the check is processed and sent to our Bank (lien Holder of our trade-in BMW) around the same time. I check with Kajen Jackson Finance Manager at Roseville Hyundai on May 23rd. He assured me it would be paid off by the end of the month. Well it is now 22 Business Days since the the lease of our new hyundai, you have sold our trade-in and we still have a loan balance and a payment due June 15th on the BM. I called Kajen today who stated he sent a message first thing this morning to corporate to track the pay-off check. By close of business day today I called Kajen again and stated he sent 2 more emails to corporate and no one has responded to his email. Maybe their short staffed or busy on a Monday processing loans was his answer. Bad communication, Bad customer service, a complete fail in my opinion. Even the Finance Manager Kajen said he thought it was taking a little longer then normal. A sales team can work their tails off and corporate can kill the loyality of a 4 time customer with no follow thru... Sad because it is a great car and product.

rram19

Jun 6, 2016

Great service very helpful. Made purchasing a car very easy. Friendly staff. willing to help and assist customers. Took care of everything did not have to do anything other than sign documents. Good communication.

jenronsonet

Jun 3, 2016

My experience was excellent, this is my second car I have purchased from this location and will definitely be back. Thank you for such a great experience.

egthacher

Jun 3, 2016

We did not intend to buy a Hyundai and we intended to use a car buying service such as Costco or CA Automobile Association. However we bought a Sonata directly from the dealership. On the first day we stated that we were looking at other dealerships as well and that was fine. Rob demonstrated the cars and gave us a thorough test drive anyway. On the day we came back to buy we reached a mutually agreeable price and did our financial work with Kajen who explained things well. We wanted to buy a car that was not on the lot, so, while Rob went to get it, we went to lunch. Rob explained things to us patiently and encouraged us to come back with questions. Thanks for the excellent service.

andrealanser

May 31, 2016

Our experience at Roseville Hyundai was very good. Our salesman James was knowledgeable on all the questions we asked and we came educated, so we felt he really knew his products. James was extremely accommodating and had a nice personality. The Hyundai warranties are great and all the cars we looked at were solid and well made. The Finance Manager was the only one on that day, due to a shortage of man power, which did slow the process down. Brandon did know his stuff and was extremely efficient once we got into his office though. Overall the process was fairly easy and stress free, thank goodness the car industry has taken the "high pressure salesman" down alot of notches, so you do not have to feel on the defensive as much while car shopping. Definitely would go back or recommend Roseville Hyundai

acanos2002

May 27, 2016

If you want to buy a car but don't want to lose hours of your day, go to Roseville Hyundai. Second vehicle I've purchased brand new from there and both times I was in and out of the dealership within a couple of hours. Very professional and won't try to deter you from what you want.

jimcberg

May 27, 2016

I had checked several other dealers before contacting Roseville Hyundai they were all pushy and acted very desperate to sell me a vehicle immediately with a lot of don't worries and promises which were all against better judgment. the experience at Roseville was totally different and with little stress I was able to find and purchase the vehicle I wanted. Thank you Roseville Hyundai for a wonderful and awesome car buying experience.

cooper.phill

May 27, 2016

Had a great time. Staff was professional and treated my family with respect. They took the time to find out what car we wanted with the options we desired.

lagunas25

May 27, 2016

It was a great experience can't wait to go back. Your staff if very professional and courteous at all times. The staff is very helpful.

kelyles

May 27, 2016

Josip was very comfortable to be with. My husband and I felt he was attentive and informative.He made are experience very pleasant, we will probability be back to buy again. Karen Lyles

carmenmatch

May 27, 2016

I highly recommend the dealership and the Personnel in particular Patrick and Edwin provided great service on our 2016 volester. This vehicle my wife is loving it very much

ricepie1

May 27, 2016

This is my second vehicle purchase from Roseville Hyundai and my experience with the staff was excellent both times. I have to say that the process of buying a new vehicle can be daunting but in both of my experiences I felt like I was treated fairly and did not feel forced in any instance. Mostly, I am very happy with my new 2017 Hyundai Santa Fe Sport. Thank you!

punnisher718

May 27, 2016

Jesse was a great salesperson who made me comfortable from when I got into the dealership until I drove off with my new car. Thanks Jessie

gabrn66

May 27, 2016

Awesome experience. Your dealership had shown knowledgeable and honest staff. This was actually the easiest car buying experienced in had. The only thing I can say is to keep up what you are doing. Thank you!

mpsp1976

May 26, 2016

It states that I don't need to write a personal review but it seems that I must. All was great. Josip was very helpful. We saw him on our first visit and found him to be helpful and he worked well with us. We had a previous Hyundai so we're happy to get another one.

davidshiner68

May 19, 2016

My Sonata purchase went smoothly and and Solvi was particularly helpful throughout the transaction. The trade in was fair and I was provided all the information I needed to seal the deal. Thank you Solvi.

porchialsabrina

May 19, 2016

Best dealer ship I have ever been to. Everyone there is amazing and professional and always going above and beyond every time I walk in thanks All staff

debnurse1968

May 19, 2016

I love the dealership it was great I will go back there to get my next car they were very pleasant and friendly they helped me very well they asked me what I wanted and I told them and they did everything that they could

mfrancis.palmer

May 19, 2016

Great experience! Would reccommend to others. All employees were friendly and well versed about our particular car. Dealership clean and professional. Pricing was good. Information presented clearly.

akuehl23

May 16, 2016

We knew going in that we wanted the Santa Fe, but were on a budget. The staff at Roseville Hyundai did everything in their power to come in at a price that was comfortable for us. My husband would not budge on payment and Roseville Hyundai made it happen.

rjbarrett0

May 16, 2016

My wife and I were in the market to purchase a new commuter vehicle, so we started our search with Roseville Hyundai. Diego showed us a couple vehicles that we told him we were interested in. We looked at several other vehicles at different dealerships and compared the features, reliability and warranties offered, and each time Hyundai came out on top. We contacted Diego directly, and they had the car we wanted, with all of the features we asked for, on the lot. We met at the dealership the same day, and they made the whole process as easy as possible, and we walked out with a brand new, fully loaded Sonata.

angelasandhu1967

May 15, 2016

I came in to lease a 2017 Elantra. I was skeptical about whether Roseville Hyundai would honor it and they did! Thank you! I love my car! Thank you Josip! You were wonderful! I appreciate you answering all our questions and checking on us. It took a long time that day they were short handed. But I was happy in the end.

markdecker1622

May 13, 2016

Great day! Had a wonderful experience enjoyed the day. A car is a big deal Decision for all involved . we really appreciated the opportunity to work with Mark. It is important that you let him know how much we appreciated dealing with him Good man!

dtucker61

May 12, 2016

Patrick and the guys are great, knowledgeable and very friendly so I am back for my 3rd vehicle from them so ithat seems never had a bad experience

josh_james1989

May 12, 2016

Salesperson James was great. I bought my first Veloster and Santa Fe from Spencer from Roseville Hyundai and came back because of him. Since Spencer has been promoted, James took over and provided and equally satisfying experience. I will continue to come to Roseville Hyundai in the future. -Josh

Dmack57

May 9, 2016

After totaling my 8 year old car in an accident. I was nervous to have to go thru the car buying ordeal again. I was able to go true car" and purchase the exact car I wanted for a great price with no hassles. Luckily Hyundai in Roseville participates in that program, and yes it really was that easy! David Wilson was the best. Very knowledgeable and helpful. Took me thru the whole process in record time. I was very happy to drive away in my new car. I would recommend Hyundai of Roseville to everyone.

drichardson27

May 9, 2016

Roseville Hyundai responded to our Truecar search, which is conveniently the closest dealer to us. We had time to do a survey of what car my wife was happiest with, and along with checking out half a dozen other brands/models, we ended up going to RH twice to check out cars before deciding--once just to see what the different colors really looked like. While they didn't want us leave empty-handed the first time (when I said we weren't at the buying stage yet), offering deals as we were leaving, the second a third visit was thankfully very casual. Each time we had specific cars we wanted to see and didn't take much time to gather the information and go. When we finally made a decision and it was down to color, our dealer did help us out with a slight upsell from what we had selected. Once he showed us the difference, we opted for the upgraded seats, interior, sunroof, etc., that was being offered at a bargain rate, and I'm really happy we spent a little more to get a lot more luxury. There was a somewhat lengthy wait while paperwork was being put together, but the financing experience went smooth, wasn't rushed, and we weren't pressured to add extra costs. The purchase agreement isn't a straightforward document, and the finance agent was patient as I got my head around what appeared to be different numbers than agreed. In the end I feel we got a great deal on the car--in fact we got more car for less than I expected, and my wife was very happy with the buying process. (When she bought her previous car by herself, the finance agent had badgered her to add clear-coat paint until she walked out in tears....) Truecar is the best price that can be got for a new car that I found. And we spent a couple weeks trying all the angles. Tried Costco too, and their best price was still nearly a grand over the average found through Truecar.

mkleman7

May 9, 2016

WE WERE VERY PLEASED WITH THE HELP DIEGO CASTRO GAVE US IN OUR PURCHASE. HE ALSO SOLD A HYUNDAI TO MY SISTER-IN-LAW LAST YEAR SO WE WERE DELIGHTED THAT HE WAS OUR SALESMAN.

r4gigi

May 7, 2016

Buying my car from Hyundai was a pleasant experience. Diego was very friendly and professional. He made us feel very good about our purchase. I would highly recommend this dealership to anyone looking for a new car without alot of hassles.

bbiorge

May 7, 2016

Hyundai is my number one go to car. This is my second Hyundai, and while that may not seem like a lot.....I did in fact keep my first Hyundai for over 12 years. I wouldn't only recommend the Hyundai brand to others, I would recommend they purchase from Roseville Hyundai. It was the ONLY enjoyable car buying experience I have had to date.

dmlawrence725

May 5, 2016

I would recommend going to the Roseville HYUNDAI dealership location to purchase, lease or get any sort of car service needed. working with Diego made the experience enjoyable and not stressful at all!

stfgates

May 5, 2016

Our entire experience with Hyundai Roseville was truly excellent. From our initial contact with Brian (GM) to Patrick (sales) to Chris (service) to finance, the entire team could not have been more helpful. We will gladly refer our friends who are looking for a car to your fine dealership.

dancingmontana

May 5, 2016

Patrick was great ! He greeted my family and I in the right amount of time. Answered all of our questions honestly and he maker the experience easy !

zmuz49

May 5, 2016

Nice overall experience and happy with my purchase. Your sales team did a nice job explaining the features of the vehicle and was attentive to my concerns.

xianencarnacion73

May 5, 2016

5 star dealership, knowledgeable, experience staff. Definitely i will recommend this dealership to someone i know that is going to buy a car. my car dealer experience was no hassle at all.

amikelba

May 5, 2016

I will come back when it is time to purchase a new car. My family loves Hyundai! Thank you for being professional and making sure that I the process of purchasing my car a breeze.

eoconnell103

May 4, 2016

I had a great experience purchasing my lease. Patrick was a great salesman, he was very knowledgeable on the car I was interested in. The whole process did not take very long once I've made my decision to purchase the lease.

celestinekindra

Apr 30, 2016

Overall great service...will definetly recommend this company to everyone jason and dieago was a great help and was on my side...i got a great car

shearer57

Apr 29, 2016

Went smooth and professional The staff was friendly and being return customers they worked hard to help us upgrade to the bigger SUV that we wanted. They gave us fair value on our trade in and helped us meet the desired monthly payment

sspxrr

Apr 27, 2016

Everything was great I have no complaints at all was greeted right away and even opened the door for me to enter my car for the test drive. Mr. Wilson is truly one of a kind

dynamitedeana

Apr 27, 2016

Nick in Sales did an outstanding job in understanding my needs in a vehicle and what I wanted to pay for a vehicle. Nick took the time to review all the functions of my Santa Fe. Thanks!

bdstephens71

Apr 26, 2016

Before the actual purchase, my wife and I visited Roseville Hyundai several times. Each time, the staff was very professional......not too agreesive, yet available to answer questions. Over-all, a great buying experience.

analogkidr30

Apr 25, 2016

I have purchased three vehicles at Roseville Hyundai and each time I get exceptional service, better than the previous time. The staff at Roseville Hyundai has always taken good care of us, and each time we bought a car we used TrueCar buying service. The have always matched the deal 100% and I have always left the dealership feeling good about my purchase.

jaynaplante

Apr 22, 2016

My husband and I purchased our Sonata from Roseville Hyundai two years ago. We were so pleased with the staff and the ease of the process (plus the performance of the vehicle) that we knew we had to return to Roseville to buy our Genesis - even though we no longer lived close by!

jennyheussner

Apr 22, 2016

Read previous comments. Hire more like Patrick. Train people like Edwin on how to work with customers. Care about your customer after the sale is done.

rich95746

Apr 22, 2016

We were very happy with the no pressure sales. It allowed us to think about our needs after hearing all the options from our salesperson.

asho_156

Apr 22, 2016

My new hyundai sonata sport has a lot of features and I am enjoying my new car. My friends and family like it and I am happy with that and I Love it.

ehimes13

Apr 20, 2016

Won't be back to buy a car from here. The sales guys are disrespectful and rude. I can't remember the name of the sales manager that pressured me to give 10's on the survey

ejossart

Apr 20, 2016

When walking into the Roseville dealership I did not know if I was going to leave with a new car, but I did. I knew what I wanted when I went in but was expecting to have to order a car instead of driving away with one. To my surprise what I wanted was on the lot and not just one but two. Nick met me in the parking lot and was very helpful throughout the entire experience. He was not pushy and answered all of my questions. Buying a new car is a huge commitment and I really appreciate the fact that I did not feel pressured into buying a car and am happy with the one I left with.

glenda.blair

Apr 20, 2016

Mark did an excellent job, making me feel comfortable and encouraged me to take my time to find the right car for me. I could sense that he wanted me to be successful in finding a car that meets all my expectations. I walked away feeling very good about my choice and the transaction.

bhsennett

Apr 13, 2016

My mom bought a car from mark. Mark was one of the best sales persons I have ever dealt with. I started at Folsom Hyundai. Was the worst experience. They tried to rip my head off after I told them what I could afford. Mark simply asked what I wanted. Asked what I could live without to get the vehicle in the price range and payment I liked. Mark is good at what he does. Would by next car from him.

beshiny33

Apr 12, 2016

Nicu Cojan was simply amazing, he made me feel at ease with making this huge decision of me purchasing a new car. Words can't express how thankful I am to have worked with him.

D

Apr 11, 2016

Plane and simple "What do I have to do to get this buy this car today, I can't give you the deal after today it's Sunday" Anyway something like that. Total deal killer I cant believe anyone would buy into that statement. I walked out of Roseville Hyundai 5 years ago the service was bad but this time my daughter wanted look at Hyundai . Ended with a Civic BTW the sales lady was really nice had a crush I helve the pushy guy was a sales manager

danleefield

Apr 11, 2016

Good experience. I got the car I wanted for the price I wanted using truecar. Was treated professionally and the dealership made an effort to be thorough in their process but also not keep me waiting an unfair amount.

swissfamily

Apr 8, 2016

Financing was rushed, closing time and other customers still waiting for processing. Disappointing that there were no clear explanations. Felt very rushed. This is were the most time should be spent. Not waiting to get to that point.

erinhstuart

Apr 7, 2016

This is our third purchase from Roseville Hyundai and we couldn't be happier with the product or the personnel. The salespeople are courteous without being pushy and generous with their time and knowledge. Hyundai has a great product, price, and warranty and, in a way, the cars sell themselves. The folks at Roseville Hyundai elevate the experience with their professionalism. When the salesman clearly respects your needs, the process flows and a great outcome is guaranteed.

Tom Kucera

Mar 31, 2016

Rob is very good at his job. He under-promised and over-delivered installing the hitch on my Santa Fe. Called me twice when it was finished early. He is an asset to Roseville Hyundai.

sdklein94

Mar 31, 2016

The customer service was excellent. My salesman met all of my requests without hesitation and was very professional. I will definitely recommend this dealership to friends. Thank you!

mareackerman

Mar 29, 2016

Do your homework and you will be able to shop painlessly for a vehicle. The staff is attentive and professional without being pushy or subjective

cyndianderson8

Mar 28, 2016

Loved everything about this care buying experience Thank you Roseville Hyundai ! From the moment I walked in to the moment. I drove off in my new 2016 Sonota.

calypsoenterprise420

Mar 28, 2016

I am very impressed with the low pressure dealership. I will definitely be referring a handful of friends to get vehicles from your dealership. Make sure you have plenty of plug in hybrids

Big John

Mar 23, 2016

My wife and I purchased a 2016 Hyundai Sonata Sport. Now, I must admit that going through the experience of purchasing a car is not something I look forward to or enjoy. Nevertheless, I must admit that the process with our sales representative Diego Castro was refreshing. He is knowledgeable, extremely professional and considerate. The Roseville Dealership should be proud to have such an outstanding individual on staff. We were fortunate to have him assist us through such a difficult process.This was our second Hyundai purchase and we viewed it as very pleasant.John & Benie Williams

Chris&Paul2014

Mar 18, 2016

This is my 5th car I've bought from this dealership and each time I've used the same sales person that has been there for me and always available to assist when I need anything, David Wilson is one of the best sales guys at the Roseville location He went above and beyond to find the right color we wanted and even had it shipped in a day to make sure we where completely satisfied, even our finance Lady Audrey, she is just the best with contracts, helping us through each step of the buying experience, they know how I am about my cars and how detailed I am about taking care of it, so they make sure to please us and make sure we are happy with our purchase, from step one all the way to the very last signature both David and Audrey have been exceptional each time, and we will surely return to buy another vehicle from this dealership in the near future.

michelle.lynne.cino

Mar 18, 2016

Purchased a brand new 2017 Hyundai elantra limited and had a fantastic experience with the salesman all the way to the finance guy! I enjoyed my time at the dealership and I love my new car!

pcjtrio

Mar 15, 2016

I have experienced with Diego respect, and space. I actually enjoyed buying a car it was relaxed for me and for the first time I felt like a customer verses a piece of meat for sharks thanbk you and have a wonderful day :)

Jody

Mar 13, 2016

I bought a used Hyundai Sonata.The salesperson, James, was informative when I was looking at the cars and during the test drive. He made a fair deal with me, so I purchased the car that day. The finance woman was helpful and answered all my loan questions well. I have some credit issues and she was able to get me a decent loan rate.

Lauren

Mar 13, 2016

I've always been nervous about buying my first car but the people at Hyundai changed my thoughts completely. They presented an amazing price for the car I was interested in, worked a monthly budget that fit in comfort zone and got me on the road within two hours. I never felt rushed, cheated or worried the entire time I was there. Brian Shaffer and Diego Castro thank you for all of your help! Also, their Finance Manager Audrey Stocks was great! I will definitely go through Roseville Hyundai again in the future.

tandiaband2

Mar 11, 2016

Love patrick great guy straight forward honest got me in and out woih a new car and took care of me give that guy a raise

ljacobs38

Mar 11, 2016

The time working with Nick in choosing our car was well spent. He listened to what our needs were and pointed us to the perfect car. We love it!

cheree.peterson

Mar 11, 2016

We recently purchased a sonata from this dealership. Our salesperson, Nick Cojan, was excellent. He pointed all the features of the models we looked at and helped us figure out the best fit for us. Once the sales manager came out, it wasn't nearly as pleasant. Spencer was very pushy and his first offer wasn't great. He then tried some story that another person was interested in the exact same car and, of course, it was the last one left. He said that whomever finished the paperwork first would get the car. He must thing customers are stupid if we would believe that statement. I had negotiated a good deal, so I stayed, but otherwise I don't need to be dealt with in that manner.

cesachs

Mar 11, 2016

agreed on a fair price for a new Genesis. But when I received the car it did not have an SD card for the navigation system and after 3 weeks I still do not have a replacement card and I do not have any explanation on why it is taking so long to replace.

lizschwab1

Mar 11, 2016

I had a great day buying my car from Roseville Hyundia! It wasn't a long drawn out day, which I have experienced at other dealerships. My needs were addressed and I was on the road in a very timely manner.my salesman Patrick was courteous and friendly. Offering me water and making me feel comfortable. All around good experience!!

lanette_perry

Mar 11, 2016

All good people working in that office not pushy at all and detailed orientsted with great customer service. David went above and beyond for me even helped set my Bluetooth up.

britney.cole

Mar 11, 2016

James was very informative when giving me options. I initially went in wanting to purchase the Santa Fe. I ended up getting the Tucson based of off his recommendations. He explained that it was a better option financially and I was able to get payments at a price that I was expecting. I'm very pleased with my purchase, the Tucson is perfect for my needs. Kajen also explained to me the protection packages you offer as well as some advice when returning my leased car. I appricated the tips and purchased the protection plan through Hyundai. I will definitely be returning when it comes time to purchase another vehicle and won't hesitate to reccomend Roseville Hyundai! Thank You!

nordique28

Mar 11, 2016

I am so happy with my entire experience at Roseville Hyundai! Every single employee was genuinely polite, kind and very friendly. This was by far the best experience I have ever had at a car dealership. It was no pressure from start to finish and I was extremely pleased with the car and the deal I got. I had put off buying a car for several years after several extremely negative, high-pressured experiences at other dealerships. Had I known about Roseville Hyundai, I would have skipped all those other places and been happier a long time ago! I am thrilled with my experience and I love my car. I highly recommend this dealership, to anyone looking for a new car in a no pressure environment.

chris_giannotti

Mar 11, 2016

Josip and Jason helped me and my wife get a great deal on an Elentra, made sure we loved the car and helped get us better than hoped for financing. This was a great experience!!

andrea_williams

Mar 11, 2016

The staff at Roseville Hyundai were so incredibly helpful! I am more thank satisfied with my experience. Patrick and Brian made me feel welcome and made sure I had all the information I needed before making my final decision. I have highly recommended family and friends to vist Roseville Hyundai! Thank you for the awesome experience! I will definitely be a repeat customer.

gwhambly

Mar 11, 2016

This is the 3rd vehicle I have purchased from this dealership. I have had nothing but consistently excellent experiences. We will be back next year to purchase a vehicle for my wife.

ashley-marie12

Mar 8, 2016

Shawna gave great advice and answered every question I had. It was my first time buying a car and Shawna and Audrey gave me great advice, made all the paperwork understandable and easy, and provided me with great customer service. I appreciate all their help!

simmons.family

Mar 4, 2016

Love this dealership! They will get you what you want for the price that you need. The employees are very patient and work with you every step of the way to make a deal. Our last 4 vehicles were Hyundai and we plan on coming back in the future.

reynacakes

Mar 2, 2016

Thank you so much to Roseville Hyundai for helping me get out of my problem (my old car) which was to expensive every month. Jason, Patrick and Brandon were all wonderful during the whole process - which did not take long at all. Jason and Patrick helped get things rolling during the day while I was at work. After work I drove to Roseville to get the rest taken care of. I am very happy and thankful for my new 2016 Veloster. The car I ended up with actually had more options in it than I expected to get, so it is awesome and makes the car more fun and enjoyable. Thank you for supporting the military and offering the military rebate. Love you guys - I will come back later on down the road and definitely recommend you guys to everyone.Roseville Hyundai:-Friendly-Helpful-Knowledgeable THANK YOU!

mguedea

Feb 28, 2016

Jossip and Audrey were easy to work with and very accommodating. I am Satisfied with the service they provided. I will gladly recommend Roseville Hyundai.

estheralexg

Feb 28, 2016

It's been years since I've had a easy hassle-free, most pleasant experience buying a car. We were referred to Hyundai for my son, but found out what a great car Hyundai's are....so we bought one for us too. Our salesman Jossip, excellent customer service, very attentive, and most willing to answer our questions, make sure we were happy, he couldn't have done a better job. Audrey finance mgr, loved her, she's so helpful, knowledgeable, friendly. She has excellent people skills. She made things so easy to understand and the whole signing process. I honestly felt like I was among family.

SFGiantsfan

Feb 13, 2016

The sales and management team at Roseville Hyundai provided me with the most rewarding car-buying experience I have ever had. Mark Crouse and Patrick Souza (Sales), Jason Spiegel (Sales Manager), and Brandon Wood (Finance Manager) went above and beyond to create a positive and efficient car buying experience for me, but it was Brian Shaffer (General Sales Manager) who deserves the majority of the praise for my experience. I have never received such excellent customer service as I did when I walked through the doors at Roseville Hyundai. I felt valued and important, as if I was their only customer. Aside from the incredible deal offer on an exceptional vehicle (2016 Tucson Limited), Roseville Hyundai will have a customer for life because of Brian and his knowledgeable team. I cannot thank them enough for their professionalism, kindness, and integrity and highly recommend them to anyone who wants to purchase or lease a high-quality vehicle at a great price while receiving treatment that is second to none.

RLLATTA

Feb 10, 2016

Sales and service over the previous three years, brought me back for this new car. Follow up and follow through have made the difference. Thanks

MIUELE080283

Feb 9, 2016

We were not rushed, very informed and shown respect for our wants. No pushy, rude or unwanted suggestions. All 3 men were able to answer our MANY questions! We worked with the truecar.com and it worked out great still making sure we got what we wanted without being hassled into anything.

JG24LADY3

Feb 4, 2016

Please See Previous Page, it sums it all up. I wrote there how we felt about the whole experience. Thanks to Mark and Spence for being to awesome professional human beings!

EDDIE.RAMOS0023

Feb 3, 2016

I was very pleased with the service. They were great to work with. I cannot recall the name of the sales agent, but he was a pleasure to work with. The sales manager worked with me also and was great. Overall it was a great experience.

jessrey

Feb 2, 2016

Great experience buying a used 2012 hyundai elantra. Everyone was very friendly and very helpful in making the best deal. Honestly best experience buying a car.

RIDDLEFISH1

Jan 28, 2016

Shopping at Roseville Hyundai is a great car-buying experience. David was very helpful when selecting my new car. He did a great job, and I'd recommend Roseville Hyundai to my friends.

ALICIARS117

Jan 28, 2016

We got amazing service! David and kajun listened to all my needs and concerns and I left very happy and satisfied with the car we wanted!

QUIZZY35

Jan 28, 2016

The first time I bought a new car it was a long and drug out process. It took about 5 hours. This time I was back home within 2 hours of leaving for the dealership. The whole process was straight forward and easy to get through.

nicolejeglum

Jan 25, 2016

Our dealer was Diego Castro he was very nice and helpful. And Audrey Stocks was our finance manager she was very nice and she made the papper process go by very quick. I would have to say that was the fastest I have ever bought a car. I would buy another car from them again.

RMILESRMILES

Jan 25, 2016

Just wanted to say thank you for getting me into a Brand new 2016 Tucson. Never thought I would have a brand new car... Thank you so much!!! :)

J4COWS

Jan 24, 2016

This is the 2nd part of survey asking for comments, please see my prior comments regarding the great service my daughter and I received from, David

Coastie

Jan 24, 2016

From the first moment of meeting our salesperson, Diego, to signing our loan paperwork the whole experience was so unstressed and smooth. The entire staff was low key and very enjoyable to be around. I would highly recommend this dealership.

442CAROLYN

Jan 23, 2016

As I mentioned earlier, this was by far the most comfortable process of car buying. All my questions were completely answered and more. Mr David Wilson was so friendly and professional. Brandon Wood took a lot of stress out of the finance process and was offering , if needed, assistance in recouping the balance of the extended warranty from my previous Tuscon Hyundai 2012. That car was purchased in Burlingame which has gone out of business. Jason Spiegal and David Wilson worked hard to get me the color (interior/exterior ) of my choice. I appreciated each and everyone for their professionalism as well as their sincere care of meeting my needs.

UDAYA.NATARAJAN

Jan 22, 2016

Excellent Staff. Described options and features of the vehicle clearly. Had the vehicle was in the inventory on the day of Price negotiation and agreement would have been faster and clear. It was a small hick up but overall experience was very good.

DLAUGER

Jan 21, 2016

Previously hated going car shopping - was not looking forward to it that day. My whole experience at Hyundai of Roseville was incredible. I will absolutely go back again without the trepidation.

ARNIENJUDE

Jan 20, 2016

Mark and Audrey went out of their way to make the experience as pleasant as possible and made sure that all my questions were answered; Spencer was professional and business-like.

ROWDYCOWGIRLCA

Jan 20, 2016

Great dealership. I called and told them what I wanted and they got it for me. When I got to the dealership all I had to do was sign and drive.

GALINDO.LAUREN

Jan 20, 2016

I love shopping at Roseville Hyundai, everyone is friendly and knowledgeable and I love my new car, it was everything I wanted for the right price

Herrera

Jan 16, 2016

10:00 qpt for oil change and alignment. Was told about an hour wait. After 2 hours I asked Roy Gros in service, who is terrific at his job by the way, how much longer. He said the mechanic took a lunch break. It will be another hour wait! Understand he needs a lunch break. Don't understand how Hyundai thinks this is acceptable service. The mechanic or his manager could not even give me the respect to let me know what was going. It is 1:00 now by the way.

CAROL2YOU2

Jan 13, 2016

I would recommend all my friends and family to Roseville Hyundai. As soon as David Wilson greeted us, we told him what I wanted and was sure I would not leave with a new vehicle. I got what I wanted, and then some. I left with a 2016 Tuscan right off the show room floor. I was amazed that other who were there to buy a car were getting the red carpet feeling that I had. The financial gentleman was also very sweet.

NKREISER

Jan 11, 2016

Mark has an exceptional approach to assisting a customer and ensuring that the customer's needs and wants are being addressed. He is sincere and dedicated to customer satisfaction.

RBOND72

Jan 11, 2016

We were happy with our overall experience. It was quick and painless and we love our new vehicle!! Thank you! Thank you thank you thank you

RACHELLEBYRNE

Jan 9, 2016

Felt we received detailed attention and time spent was not rushed.Very satisfied and we love our new Hyundai...Nice car and very roomy.Easy to work the screen.

ARNULFOLABIOS

Jan 6, 2016

my salesperson satisfactory answers all my inquiry and explain the details of my questions, send me to a finance person that wants to help me. Thank you

brittanyost

Jan 6, 2016

My family bought our first Hyundai over 10+ years ago -- within these past 10+ years a few other family members and extended family members bought a few more Hyundai's. We will continue to purchase cars from Roseville Hyundai because of the management and employees at this dealership. Bryan Shaffer, Audrey Stocks and Nicu Cojan personally made our last experience easy, quick - as quick as quick as car bying can be - and delightful. They went above and beyond to accommodate us and make sure we left feeling happy -- with a car we loved.

KKJOHNSON12

Dec 31, 2015

Very friendly staff. Salesperson, Josif, was very accommodating. The dealership is well maintained, clean and comfortable. This was the third time that we have purchases a new Hyundai at this dealership.

ADURAN96

Dec 30, 2015

People and service was great. They got me what I wanted and I am very happy with my purchase. Josip was friendly and outgoing it made the experience way more enjoyable.

SARAH.MELLONE

Dec 29, 2015

I was very pleased with the service I received at Hyundai. Each person I worked with was very friendly and extremely helpful. I am happy with the service I experienced and am excited to work with Hyundai in the future.

Jarmal64

Dec 28, 2015

I originally came in to JUST test drive a newer Sonata before making a decision for my purchase in the near future (Jan. or Feb of 2016). After driving an SE & a Limited, Nick instantly knew which trim I liked more & was not pushy at all about, but wanted me to drive off with the car I wanted before someone else came & swooped it. They offered me a ridiculously great deal & I could not refuse. I brought my best friend with me to talk me out of doing anything drastic & even he said if I didn't buy the car, he would come back & buy it himself. Kajen & Spencer both busted their *sses to make sure I got the best rate/finance for the car & were extremely patient & thorough. The center console of the certified preowned Sonata Limited needed a slight repair, but Nick & the guys at Roseville Hyundai not only wrote it into the contract that the center console got repaired at THEIR expense, but was able to fix it same week! Even sent me home with a full tank of gas!When it's time to trade this bad boy in for the latest model, I know where I'm going!

CHIMES87

Dec 26, 2015

Everyone was nice, friendly and professional. Josip is an amazing salesman, very knowledgeable about Hyundai products, I will definitely recommend my friends and family to go see him!

SPIDERMAN0604

Dec 23, 2015

This car lot was Amazing. Friendly staff that were not aggressive. I got a great price on a great car. I would recommend ROSEVILLE Hyundai to my friends and family.

Hyundai for life

Dec 20, 2015

I can't say enough good things about Roseville Hyundai and their Awesome staff. I have purchased 3 vehicles their and I don't have good credit at all, I started with a used car and worked up to a Brand New sonota in 2 years. What ever it is that they do I call it magic. They are the BEST!!! Just 3 days ago I was able to help my daughter purchase a 2013 Hyundai accent. After 2 hours and a few tears. My daughter was on her way with the car she deserved.Go anywhere you want but start at Roseville Hyundai you won't be sorry.!!!! Besides who else offers a waranty like theirs. (10 years 100,000 miles) It's a no brainer for me!! I can't wait until they build a pickup truck. Hyundai for life????????????????.

TJBULLIT

Dec 13, 2015

Overall my experience was very good. I am a bargain shopper and the sales team at Hyundai Roseville was very patient and accommodating. Great selection and great prices!

BEVYLITALO

Dec 12, 2015

Bought 2009 Hyundai Tucson (cash for clunkers) from Patrick Souza. Always look forward to bringing Tucson to Robert Peace for service. He is very knowledgeable; patiently explains what service Tucson needs; and has a fun personality! Donated 2002 Chevy Malibu to the U.S. Troops so bought a 2016 Hyundai Elantra (Lakeside Blue) from Patrick Souza. Love my new car.

SARRELS

Dec 9, 2015

We have purchased 3 vehicles from him and Excellent Service for all three car purchases. Would return if we needed another vehicle . Hands down ,always a great experience.

i has kitty

Dec 8, 2015

I would not recommend this place to anyone. The two salesman don't care about you as a customer. They were rude. All they were considered about was this survey for their commission. They could care less about you. The only one that cared was Audrey. She was very genuine and sincere. Easy to talk to and straight to the point. She understood my situation and was apologetic. I lease my car in Roseville because I was visiting my sister. I live in San Jose and had my car towed back home on Saturday where I noticed the scratches and paint chip. They told me I have to go back up there and use my miles on my lease which is crap instead of trying to set something up in San Jose like a good customer service representative would do. I guess they were hoping I wouldn't come back to get the scratches and chip fixed. I moved my schedule around the come back up and get it fixed and they didn't do anything but cover up the paint chip. Their best detailer wasn't there even though I called them the day before to tell them I would be there. Nevermind that it took a nasty email saying that I was going to leave a bad review for someone to call me back. Then they just wanted to send me touch up paint. What the crap is that? Then as I'm talking to Spencer, he takes a phone call and drops my keys on the desk and walked out as I was in the middle of a conversation. Look forward to that customer service when you get here. He wouldn't even look at me or say goodbye. I definitely won't recommend this place to anyone.

WARNERMISTY

Dec 4, 2015

Very happy with my Hyundai Genesis, staff was all friendly, would highly recommend buying a car from them. Patrick was very helpful in the process and followed up with us throughout the process.

BRANDON.BENSON

Dec 4, 2015

Had a great experience in this dealership. Everyone there treats you like family. Customer service is top priority there and you can feel the high moral throughout the building.

UCANGEL

Dec 4, 2015

I had a very pleasant car buying experience at Roseville Hyundai!! The salesperson was very friendly & I didn't feel pressured to purchase anything at any time during the process. I test drove both the Accent & Elantra, and decided upon the Elantra!! I got to pick whatever car I wanted/in whatever color I wanted!! they let me know right away I qualified for financing without a co-signer at a decent 4.9% rate of interest!! I won't be servicing my vehicle in Roseville, I will be going to the Florin Rd location, it is a bit closer to where I live!! Thank you for a stress free car buying experience!!

GUYMANWARING

Dec 4, 2015

Helped me answer my questions and get the car I wanted with the features desired at a price that I wanted to pay. Job well done.

BILLDOZER_

Dec 2, 2015

coming forthwith in a letter!! I had a fantastic adventure!!***a wonderful day at Disneyland leaving with there car of choice and just happy as can be.. a detailed letter is coming soon thanks to the folks at ROSEVILLE HYUNDAI

Late Night Shopper

Dec 2, 2015

Shawna was awesome, she got me the exact car I wanted and at the perfect price. She went to war for me and did amazing at what she was able to get done. Audrey was very precise and efficient, we were there late and she did an awesome job and made it fun to be signing papers. Both combined made the perfect Hyundai team and the next time I need to buy a car or anyone that I know is looking for one I will strongly recommend almost force them to go see these two. They were amazing! Thanks hyundai!

ANTONIO.LEAKS

Dec 1, 2015

Great experience at the dealership. I was able to get the car I wanted for a reasonable price. Very accommodating staff and understood exactly what I was looking for. I highly recommend this dealership and I look forward to buying a vehicle from them again in the future.

A_USON

Dec 1, 2015

We came from Toyota Roseville who mistreated our deal, unwind an agreement on car we already brought home. We were disappointed with the previous dealer, lost hope, but Hyundai Roseville's team turned it around. They definitely gave back our trust to a car dealership but that's only with Hyundai Roseville. THANK YOU!

Richmisk

Nov 27, 2015

Today we've purchased our fourth Hyundai automobile from Nick at Roseville Hyundai. The cars are fabulous and the service we get is EXCELLENT. We see Robert Peace in the Service Department, and he ALWAYS takes good care of us. There is another Hyundai dealership 8 miles closer, but we like the honest, straightforward assistance we get from Roseville Hyundai. We've found our dealership...

STHURTLE

Nov 26, 2015

Came in looking to price a car for my son. Josef met us out front of the dealership and was friendly and did not pressure us at all. He asked what we were looking for and we we weren't looking for. He showed us a couple vehicles and my son fell in love with a 2016 Veloster. Josef let me drive a turbo model but didn't have a non-turbo on the premises. The very nice sales manager (I can't remember his name, but he was super nice) came over and told us that he would find a vehicle that fit our needs (all the way down to color preference, what options my son wanted on the car) and within 15 minutes or so, he found the perfect car for my son. I was still feeling like I wanted to just price a vehicle, but after they gave us an AWSOME price, I couldn't pass up this deal. We took delivery of our vehicle the very next day and brought the car all the way down from Chico for us. Josef showed us every inch of the car, all the gizmos, filled the tank with gas, and even introduced us to the service team and made our first appointment for an oil change. Wow, what a super experience. I have purchased many vehicles in my lifetime and this is the most comprehensive and helpful purchase I have ever made. Audrey in finance was terrific and couldn't do enough for us (she's a rockstar!). t can't say enough about this dealership and what a nice experience we had.

JOGESSFORD

Nov 23, 2015

Car purchase went well. We have bought 3 Sonata's at this dealership. Especially want to praise Robert Peace in the maintenance department. He has been wonderful to us and has taken excellent care of our cars.

DRHATASH

Nov 23, 2015

David was very helping throughout the purchase process. He knew the vehicle and options very well and was very courteous. I would be not hesitate to recommend David to other potential buyers!

JOELWEST

Nov 21, 2015

The dealership made the extra effort by picking me up at my house to purchase my car when I had no transportation. Overall, I was very satisfied.

DonE

Nov 19, 2015

My wife and I wanted to buy a car for our son. We checked out many makes and models and decided to visit our local dealership, Roseville Hyundai. We were pleasantly greeted by David Wilson who took the time to ask about our son. He showed us a "new arrival" Veloster Rally. He helped us throughout the who process and put us at ease with no pressure at all. He was very honest and straight forward.All went smoothly.

SMH2016

Nov 19, 2015

I was in a high anxiety need to downsize and cut expenses due to a family situation. The staff at Roseville Hyundai managed this entire process in a half day and I was out the door with a much lower monthly payment and a car that I love. They took my much-beloved 2013 Santa Fe as a trade-in, lowered my monthly payment and put me in a new Sonata . . . I cannot express enough my gratitude for their superb professionalism combined with a level of compassion, understanding and genuine friendliness that went above and beyond anything I was expecting. MANY thanks to Roseville Hyundai . . . you have a loyal forever customer!!

Chey17

Nov 17, 2015

I don't think I could have had a better car buying experience! It was my first time buying a brand new car and naturally I (and my parents) had many questions and concerns. Patrick (sales) put my mind at ease right away. He made us a deal that couldn't be shut down and did everything possible to accommodate my requests and demands. He made sure that I was getting the best possible deal with everything from the price of the car, the APR rate, and my monthly payments. All the employees made us feel welcome and and very much eager to come back with any questions or concerns. Both Patrick and Kajen (finance) made sure that I understood everything and didn't leave with any questions unanswered. If I had to do this all over again, without a doubt Roseville Hyundai is where I would go every single time!

KENVTODD

Nov 12, 2015

good car, good price, great salesman, but when I picked up the car it had a ding on it. I love the car, but I'm finding it difficult to get the ding fixed without losing a day's wages.

SMH2016

Nov 11, 2015

I cannot express enough thanks to the incredible team of Josip (sales), Spence and Brian (management), and Kajen (finance) at Roseville Hyundai. The (unfortunately and sadly) necessary trade-in of my 2013 Santa Fe for a new (and newly beloved!) 2016 Sonata was the most smoothly handled car buying experience I have ever had. I needed help and the staff at Roseville Hyundai delivered exactly what I needed and more . . . they have my deep gratitude and customer devotion for life!!

KARIDUGGINS

Nov 10, 2015

What a Great Experience. I am absolutely love my new 2016 Hyundai Elantra. Patrick my sales guy even drove to to the Folsom dealership to get the car in the color I wanted and drove back to me at the Roseville Dealership. That is Awesome customer service. I got the car I wanted, stayed within my price range and was out of the dealership within a couple of hours. Thank You Patrick, Edwin and Brandon for making my experience great.

TMCDEARMID

Nov 10, 2015

I had a very good shopping experience. Josip was very helpful and nice to deal with. I would come back. This survey section is too long though

BAFORSETH

Nov 8, 2015

Came in for an oil change on old Hyundai, left with a new Hyundai. Didn't expect to upgrade my car at this time but did.

DONSCH57

Nov 7, 2015

A very straightforward, honest, and enjoyable new car purchase. I would highly recommend Roseville Hyundai to anyone I know. Josip could not have done a better job at making me familiar with the dealership and the car.

EVANSGROUP1

Nov 7, 2015

Purchase was a pleasant experience, very professional staff. No pressure, clean dealership, answered all my questions, followed up well. Would recommend dealership to others for sure.

MFERHUT

Nov 7, 2015

James Sawyer is an excellent sales associate he was able to get me the exact 2016 Tucson limited SUV I wanted. He's easy to work with and goes above and beyond.

CHCAMPBELL8178

Nov 6, 2015

We were treated great and are extremely happy with our purchase. Josip gave us many options and we discussed different vehicles to meet our families needs. I will definitely come see him when our lease is up.

SLUNS0

Nov 6, 2015

I have bought a few cars in my life and this was by far the best experience I have ever had. Thank you guys so much for being professional and courteous. I really appreciate it.

KATHYISAK3

Nov 3, 2015

Staff was very knowledgeable and answered all of my questions. Friendly and professional. Did not try to tell me something that I did not need.

MLVASEY

Nov 3, 2015

This dealership is the best! Patrick helped us buy our new car and he was great. No pressure, all honesty, and caring. Will be recommending everyone to Hyundai of Roseville

Carbuyer2015

Nov 2, 2015

First I would like everyone who reads this review to know I have purchased vehicles from Ford, Two different Chevrolet and Two different Mercedes dealerships and never dealt with the unprofessionalism at Roseville Hyundai..... Besides Audrey Stocks totally professional.Audrey Stocks-Professional Customer Service Oriented wish she was the only person I worked with there.Staff does not communicate with eachother very unprofessional, unorganized and not customer service oriented.David Wilson - Friendly Spencer Widmeyer - Unprofessional Unknown Manager -Unprofessional

Matt Goodman

Oct 29, 2015

Salesman Dave Wilson and his partners were wonderful to deal with. Stress free environment. No pressure and great prices with awesome selection. I was so happy with my Azera purchase. My salesman was so cool and helpful. Same with the service department. I got an acid wash and first oil change complimentary and everyone is really nice.

NJKUEHNE88

Oct 28, 2015

Always happy with my new car choice and love the people at Roseville. Sales and service department. Thank you for giving the best customer service and enjoyable experience

ABrewer

Oct 23, 2015

I would recommend Roseville Hyundai to any of my friends. Josip Audrul was very helpful and gave us excellent customer service. No pressure. We had a great experience.

SERRANOPAPA

Oct 22, 2015

I worked with David Wilson and he did a great job connecting with me. I felt that he was looking out for my best interest, and that made me feel comfortable and confident that I was getting a new car at the right place.

WHITNEYFERRIOL

Oct 21, 2015

I went to have my car serviced and I was interested in seeing if I could trade my Sonana and mark helped me and I was able to get into a 2016 Santa Fe which is perfect since I just had a baby a year ago.

PWILLIAMS1678

Oct 21, 2015

Every single person I came into contact with was so nice and so courteous. Nick was splendid in his presentation and patience with me. He really did make sure I was very familiar with the vehicle before I left the lot. I love my car and am so glad Nick didn't let me leave, which I almost did because the car I originally came to look at was already sold. My hat is off to you Nick and all the other gentlemen who made my going home with my beautiful car possible. I tell everybody how wonderful Roseville Hyundai is!!

SUSIE41371

Oct 21, 2015

By far one of the best experience in buying a car I have ever had. Patrick and Audrey were both professional and informative. Thank you for making my experience great

GCL

Oct 21, 2015

Patrick was very friendly and professional and not pushy. That is what I like when shopping. The finance dept. was also great on explaining items. AWESOME!!!

kyledelong

Oct 21, 2015

We recently turned in our 2012 Sonata whom we bought from David Wilson in 2011. We now are the proud owners of a Santa Fe Unlimited that we bought from David again. He is the easiest sales person to deal with, low pressure, and wants to help. If you are in the market for a Hyundai, go see David at Roseville Hyundai!

ARMYNAVYMOM812

Oct 20, 2015

We are so excited for our new car! This month marks 25 years since we came in US. We drove so many unreliable cars and always repairing them. We chose to invest in the kids, and they did great. Both of our boys graduated respectfully from USMA (West Point) 2013 and US Naval Academy 2012.It was time to finally get a good reliable car so we did our homework and just knew a Hyundai car is what we want. The day we stopped at Hyundai dealer "to just look", my Volkswagen Jetta broke AGAIN! We drove home our new car the same day! This was huge for us, thank you Mark.Mark Crouse was the one that helped us and he was just outstanding. Professional, yet personal. understanding us exactly what we were at: nervous and undecided. We are happy, pleased and blessed.Million thanks, Manuella and Alex Pop

Danika

Oct 15, 2015

This review is specifically for the employees in the service dept. Always professional and helpful service is usually quick and efficient! Let me just give a shout out to Robert Peace who is always amiable and polite! I will drive to this location because of that fact and would recommend this shop to everyone

egirxbass

Oct 15, 2015

I am satisfied with what I am getting for my money and how I am treated. The facility and availability is with the extra miles and the price to be treated as a customer and not a number

KRIEG99

Oct 14, 2015

I love my car, Patrick did a great job. The length of time my husband and I spent at the Roseville dealership buying my car was perfect.

Less than Satisfied

Oct 14, 2015

The Good: I purchased a gently used 2015 Santa Fe, awesome features, low mileage, exactly what I was looking for, and despite being warned multiple times that they "never" came down from internet pricing, they did actually drop that price by several hundred $$. The Bad: The inevitable haggling took its toll, made me tired and upset - they were unwilling to offer a decent price on my trade, a 2013 Mustang with under 15,000 miles and all the bells & whistles available for that model. The only thing required to get it on their lot for sale is replacement of one tire and wheel, and the typical detailing and required safety inspection. It had been serviced as required - they got a GREAT trade. But they kept dropping the amount they were offering, telling me my car wasn't worth it, they wouldn't make any money on it, that they only ever offered Kelly Blue Book "good" or "fair" pricing, never "very good", which condition the car was in. After going back and forth several times with both Diego, the sales person, and Jason, the "closer", I determined that a deal was not going to be made, and asked to leave, however they refused to give me back the keys to my car, until Jason had basically "browbeaten" me (with a fake smile) into accepting a price for my trade that I knew was unfair and unreasonable. The Ugly: After completing the paperwork, I got home to use my computer and run the actual KBB value of my trade in "good" or "fair" condition - only to find the price they gave me was at the LOW end of fair condition - NOT anywhere near the actual condition and value of my car for a dealer trade. I was so angry at being literally CHEATED out of at least $1,500. Also unfortunately, I found out that the same ownership applies to ALL THREE SACRAMENTO HYUNDAI DEALERSHIPS, so I cannot even express my frustration by going to a "competitor" for service, they have a monopoly.The only person I dealt with that I felt treated me fairly was the finance manager, Audrey Stocks. During the visit, she was a breath of fresh air - however even she didn't keep her word when she said she would call me the following day to give me a price on a pull out privacy screen for the vehicle's back storage area - she did not follow through. Doesn't matter, I won't be going back there any time soon. They say it takes one bad apple to ruin the whole barrel - in my book, it's Jason. He took advantage of an older single woman, just so he could "win" on a deal. My salesman, Diego was cordial enough, but it was obvious I was just another face in a crowd to him. AND, he lied to me; when I first arrived at the dealership and expressed an interest in the vehicle I did buy, I also asked about a couple of similar vehicles that were shown online and offered at a lesser price. He told me they had "just been sold". When I looked online a week later, they were still there - he just wanted to get me into the higher priced vehicle. I would NEVER recommend this dealership! The Santa Fe I bought is very nice, the people not so much.

Bri&Cin

Oct 12, 2015

Our leases were up and we were looking for two new cars. We came back to Roseville Hyundai and we could not have been happier. Working with Mike Beane was amazing. He listened to what we wanted and then made sure to deliver. He was patient with us as we made our decisions. We took two days to make our decisions and we did not feel any pressure. In the end, Mike was able to get us the EXACT cars we were looking for. Then Mike worked with Brian Schaffer to make sure we received the best deal we could get. Then we spent a little time with Audrey Stocks. She was awesome as well. Audrey explained everything in great detail. Thank you so much we could not be happier.

TSHSAN

Oct 11, 2015

I highly recommend Hyundai of Roseville when purchasing a car to any one the experience is fast and easy. My salesman was Patrick he really knows the products. I'll go back there to buy my next car.

GRACEROSE

Oct 8, 2015

I knew exactly what I was looking for when I came to Roseville Hyundai - a new Accent to replace my 2012 Accent - and very pleased that was what we focused on. Mark Crouse and Audrey Stock turned this into the best car buying experience ever. I could not be more satisfied with their service, knowledge, and personability.

MOEMONEYPRICE

Oct 8, 2015

I will never buy any were else I love this place. The staff is amazing and very helpful. I have never had such a easy no stress car buy in my life....

SHuntBento1

Oct 5, 2015

I went in for two separate test drives, and while attempting to arrange a longer drive for my third ran into some definitive attitude. The day after the first drive I received 5 phone calls, after specifically asking them NOT to call me. The day after the second I received 7. I answered several of these 12 calls, and each time got more and more annoyed. The final insult was the person flat out denying they had called, even though I have their calls on caller ID AND their voice mails. They gave me sarcastic attitude when I AGAIN asked them to stop calling me, that I would deal with them when I was ready. He informed me he would take me off his call list, and "congratulated" me on being removed. I thanked him. 2 hours later I received two more calls, the last with a voice mail with nothing but heavy breathing for around 20 seconds. If I'd received one more call, I would have filed with Roseville Police for a restraining order. Apparently I'm not alone, there are other reviews online that say the same. Stay away.Ended up going to Folsom, and met an entirely different MUCH more laid back friendly attitude. The sales team there never tried to push me to buy, and respected my request for no phone calls. They even traded the car for the one in Roseville I wanted, and gave me a great deal. Save yourself the grief, buy from Folsom. If you insist on going to Roseville, get a google voice number, you'll need it.

CARTERBEN19

Oct 1, 2015

Spence was clear and direct. I appreciated that he Diego and Audrey stayed to quickly finish the deal. I wasn't too happy that I had to put unnecessary miles on the car and time off for an acid bath that wasn't my fault. It would have been nice to not have to push for and remind my salesperson that a loaner car would be needed. In the end it felt like too much of a battle so I waited about 2 hours at the dealership with the car. I appreciated the directness and clarity so we weren't going back and forth. I traded in my other Hyundai and am still getting calls today asking for a payment on a car I traded in 24 days ago that has already funded a loan on my new car. That part is very frustrating. I did appreciate that Audrey was clear when we signed and even answered her phone when she was home sick with her child. Overall I do like the car and I think I would've had a better experience if I had come earlier.I still would recommend this dealership I would probably suggest someone with excellent customer skills. This was the second car I bought from this dealer and combining both purchases together I would recommend.

QUINNOFSACTO

Oct 1, 2015

very pleasant experience with Roseville staff. Definitely, will tell my friends about my experience with the dealer and the car itself. so far, I love the car!

STEPHENMROCZKA

Sep 27, 2015

Very good experience, highly recommend Roseville Hyundai the are very professional and helped get me into the vehicle I wanted at the price I was willing to afford.

GAGELA

Sep 25, 2015

Mark Crouse was extremely professional and knowledgable. He was not pushy or rude, he really cared about finding the right vehicle, with the right features to meet our needs. We would definitely recommend buying a vehicle from Mark at Roseville Hyundai.

MIKKILUVZMAUS

Sep 24, 2015

Flexible on price and amazing service! I did not feel pressured to do anything, and he sat down and listened to me and my needs before taking me to see the cars. I would highly recommend this dealer!!

luvcar

Sep 24, 2015

We had the best purchase ever - David Wilson is probably the best salesperson in at least Calif. He went out of his way listening to our needs, even let us test drive the Tuscon to our house to make sure it fit in our garage along side our Santa Fe. The dealer went out of their way to locate a color we wanted and within 24 hours we were happy campers!! Even the financial area was painless.Would highly recommend both Roseville Hyundai and David Wilson. Thank you so much.Ed & Sharon

CLEBEAU

Sep 23, 2015

Disappointed with how the sale price was changed and not to what I agreed to. I blame myself for not checking the paperwork before signing paperwork.

LAURENZUETEL

Sep 23, 2015

We had a great experience here! Mike helped us from beginning to end and helped us get the car we desired, even to go as far as find it at another dealership and have it shipped to us.

ATHOMP4701

Sep 23, 2015

Joesip was very friendly and greeted us right away. He asked what we were looking for and began helping us to find our perfect car. He was very professional and we enjoyed working with him very much. We hope that he will be there in the future for when we return.

KRISWOOTEN

Sep 23, 2015

I do not like car dealerships. But this one was no pressure and super friendly. Have already recommended people to visit this dealership. Santa Fe is a very classy car

KMOZIMY2000

Sep 23, 2015

This was the second Hyundai vehicle I bought from Roseville Hyundai in the last 12 months. Had a great experience buying the vehicle and felt I paid a good price for both of them each time.

TWOLIKEMIKE

Sep 23, 2015

One of our best sales experience!! We were able to get the car we wanted at a great price. Our sales rep Nick Cojan was great..

ITSKRIS

Sep 22, 2015

I had a great experience at Hyundai of Roseville! Patrick worked very hard to get me the exact car I wanted. I LOVE my new Tuscon!

DStrand

Sep 21, 2015

Repeat customer & I was nervous and emotional after a car accident. They set their pace to mine. John listened to my wants and delivered! Thanks!

TSSLACK

Sep 18, 2015

Mark was wonderful to work with and highly recommend him to anyone looking for a new or used car! The service was great and I never felt pressure to buy right now. Audrey in the finance area did a wonderful job as well explaining the warranty options. Thank you.

DESIREEEDELANO

Sep 17, 2015

Dealership is clean and efficient. David Wilson is the best. This is my second car I have purchased in 2 years from them. They are great to work with.

GAA0

Sep 17, 2015

Great service, not pushy. Helped me find my car at the price I needed to be. I will go back when I am ready for a new car.

RICH.LINDA1280

Sep 17, 2015

My old van broke down and I needed a vehicle fast. I wanted a good price on a Santa Fe Sport and working with True Car and this dealer I got exactly what I wanted very fast. Within 4 hours I had the vehicle/financing and extra warranty that I wanted and within my budget that I set for the purchase.

SANDYV_ANGEL

Sep 16, 2015

This was my best car buying experience ever! I knew what I wanted when I went in and I left with exactly that! I am a very satisfied customer and I highly recommend Roseville Hyundai!

TINAOCONNELL

Sep 16, 2015

My first time visiting this dealership and no less on a crowded holiday weekend. I was greeted by Ray and shown several vehicles that of were interest to me. The whole experience was relaxed, easy and quick. I was in/out within a few hours on a very busy day, I was very pleased with the ease of shopping and purchasing a new Tucson!

KARENMDARLING

Sep 14, 2015

Mark and Spencer were great to work with! Not pushy and good communication! Did their best to get me in and out of dealership in as fast as time as possible

MARCNET1

Sep 14, 2015

At 98,800 miles my Elantra was approaching the end of the warranty period and needed service. I asked for a trade-in estimate while it was in for service and walked out in a new Tuscon.The experience was painless.

DNJWATS

Sep 10, 2015

Sam, the salesman took the Sac. Bee ad. from me, then said True Car is the best deal. The Sac. Bee offer was $700-$900 cheaper. I should've asked more questions about why True Car was better, but I guess I trusted Sam. We like the car, but can't be at peace that we got the best deal.

ESSTKMAIL

Sep 10, 2015

Spencer,James,Audrey and David were very good. They made us comfortable and worked with us when buying our car. We would go back in the future.

PIXTON

Sep 9, 2015

Cars are great. Customer service needs to improve with better training of sales associates and taking care of a new/returning customers new car. Advise anyone who is to do anything with the car not to take personal food and beverage into the car and not to take personal side trips while your customers are waiting for the car.

STEPHANIEDUNCAN

Sep 9, 2015

I am overjoyed and impressed with my interactions with everyone at Roseville Hyundai. Not only did that match my Truecar pricing, but Nicu found the exact car I was looking for at a nearby dealership. I can not say enough good things about Nicu (Nick) and his service. He was the absolute perfect salesman for me and never tried to oversell or push me to purchase anything I didn't want or need. I have already recommended Roseville Hyundai to my friends and am extremely happy with my 2015 Hyundai Tucson!

DECKER.LUANN

Sep 9, 2015

I was impressed with the customer service and friendliness of the staff here. They made the car buying experience easy and seemed to have my best interest in mind. I walked in knowing what I wanted and they did not try to persuade me away from this. They gave me what I asked for and were very straight forward.

B3TTZ

Sep 9, 2015

The title describes it perfectly. We had an awesome experience at Roseville Hyundai. Mark, our sales associate, listened to our questions and concerns and matched us with the perfect car for our complicated case. Brandon handled our finance and was very thorough. I liked the fact that the paperwork is given to you on a flash drive because it saves paper and I don't have to go through all the paperwork to find what I need. I am definitely recommending this place and will be coming back when I buy my next car!

cartrip

Sep 9, 2015

Went to many dealers looking for the car I wanted. I found it at Roseville Hyundai. The people were just nice. It's that simple.

jennw1126

Sep 8, 2015

Nick Cojan in sales was awesome and made the process quick and painless given we had our 2 week old son with us! Audrey Stocks in finance was also amazing and got our APR and payment down lower than we were even asking for! Overall the best car buying experience I have ever had!

NELIED23

Sep 8, 2015

The car wasn't fully cleaned when I got it. There were still stickers inside and on the tires. Also it didn't look like it had been washed. Otherwise great experience.

C-BRICKNER

Sep 7, 2015

I had been car shopping for awhile and was very astonished as to how knowledgeable the salesman was. None of the other salespeople at the other dealerships seemed to be able to answer my questions without finding out from someone else. And Hyundai Roseville was able to find me a car within my budget.

HIPEEPS1

Sep 3, 2015

This was the best experience I could of hoped for, this was the only dealership that made me feel relaxed and un-pressured. I would absolutely reffer any one to this dealership

XC Coach

Sep 2, 2015

Our salesman, Steve was wonderful. Showed him the email we received from Chris Shaffer on the price for an Elantra Limited. He took us out to the lot and tracked down the one and only limited on the lot! Excited to get the car, but deal almost went south when Spencer started working with us. He said the email was incorrect with the discount and price of the car. Also was a little disparaging about my husband's credit rating, and the ability to get the car payment we needed. Finally, a price was agreed on. Then Audrey came to the rescue! She went to bat for my husband and secured financing for the car that met our goal for monthly payments. She was amazing to work with! Drove away very excited in our new car.

M.S.SUNSHINE21

Aug 30, 2015

It was a pleasure to have a negotiation with excellent employees at Hyundai Dealership in Roseville.Thank you all for the professional work.I enjoy the car and enjoy the deal that I got. Thanks a lot.

GUALOCAS

Aug 29, 2015

Good service, no pressure, able to negotiate down payment. Mark was always around making sure we were okay and provided us with drinks and answering our questions.

Disappointed111

Aug 28, 2015

Knew we were going to buy a Hyundai, had everything arranged, financing included. Called two days prior told them car we wanted. We arrived 9am to test drive and finish deal. Car was not on lot, they had to go get it. Was told it would take less than 1 hour, it took 5. They did not tell us it was being used as a demo on the other lot and that it had 595 miles on it. When we finally received it, the car had straw wrappers and food crumbs in it. We were very disappointed in the service we received. Called the dealership, they offered us a free car wash. We live one and a half hours away. We will not go back.

JESUSRAMOS020

Aug 28, 2015

we walked in, drove it, loved it, financed and drove home in a 2016 Hyundai Elentra with everything I wanted :):):):) The car had just techinally been delivered to facility so I was the first and only person who drove....LOVE IT!!!!!!!!!!!!!!!!!! Janet

MLEE6621

Aug 22, 2015

We bought our first Hyundai Elantra from Roseville Hyundai back in 2006. The car was spacious, but still got AMAZING mileage. It got us through some of the highest gas prices we have ever seen. With a 40 mile round trip commute five days a week, I would not have been able to afford gas if it hadn't been for the Elantra! It lasted for 9 years, had over 140,000 miles on it, and we never had to do more than routine maintenance on it. It finally gave out and we were back at Roseville Hyundai a week later to get a new one. The 2016 has more bells and whistles than the 2006--I particularly love the blind spot mirror--but what ultimately sold me on it was the reliability of Hyundai. I'm hoping this Elantra will last a whole decade this time!

ALI.RYAN66

Aug 22, 2015

We loved everyone but Spencer who was inconsistent and talked over us and wasted our time and your employees time. Any lower ratings is due to him And only him.

Craig

Aug 20, 2015

The best car purchase experience I have ever had. The salesman was friendly, but not pushy, the negotiation was easy and the paperwork was quick and efficient.

STEVENJZUNIGA

Aug 19, 2015

Karen was very helpful when we arrived at your dealership. She answered all of our questions, We were able to purchase the car at a great price and we are very pleased. We will be back for all of the service needed.Thank YouSteven and Kathy

EKCRUMLEY

Aug 19, 2015

I love Roseville Hyundai! This is the 4th car my family has purchased here and we get great service every time! Sam was awesome in helping us find the car we wanted.

DAHLMH73

Aug 19, 2015

Basically a good experience. Be sure to read and understand ALL paperwork, especially the price quoted to you and make sure it matches with the contract BEFORE signing.

JSHAFFER4512

Aug 18, 2015

My sales person Sam was very professional and helpful in the process. I would recommend using him to anyone. He worked with me to determine the best automobile that I could afford, and a great way to afford it. Thanks Sam.

Toshiba1

Aug 15, 2015

Everyone was very professional, polite and courteous. All were attentive to my needs and answered all questions to my satisfaction. My anxiety on purchasing a new vehicle was soon put to rest. Patrick Souza went above and beyond the call of duty. And Brian Shaffer worked with us to give us the deal we simply could not turn down. All in all a very positive and memorable experience. The only improvement I would recommend is in the finance. We worked with Brandon who was very thorough with all of the paper work we needed to sign. However he seemed robotic in his approach and he made it appear tedious, he lacked personality. I would definitely recommend Roseville hyndai to family and friends in search of a new or used car. Thank you!.

Veronica Caylor

Aug 14, 2015

Everyone in the service dept. was exceptional. However, two went above and beyond to resolve the problems with the tire service warranty I purchased. Robert Peace and Chris Calden were amazing, not only in the professionalism they showed me but also dealing with the tire warranty people. Although it took a little while, they were able to resolve the issues saving me having to wait 2 days for an "adjuster" to come out and inspect my tire to be sure it really needed to be replaced. Thanks guys, you made a difficult situation into probably one of the best service experiences I've had.

KNEEDRAG29

Aug 13, 2015

I had a very satisfying, enjoyable experiance at Roseville Hyundai! I worked with Diego Castro in sales. He was not pushy at all, was very nice and knowledgeable and got me the deal I needed. I was sold on a Ford Focus, but his demonstration of the Hyundai Elantra GT changed my mind! He was Fantastic to work with! Also, Audrey Stocks the finance manager was awesome! She was very friendly, and explained all the paperwork in great detail! She made it easy to understand. I have already recomended Roseville Hyundai (See Diego and Audrey) to my friends who are in the market for a new car!

CATSCHUP

Aug 13, 2015

Mark was easy to talk to. Not a sales typical salesperson. He listened and spoke to me like he was actually trying to help me. Great guy.

DJFONG

Aug 11, 2015

An awesome experience, we are very happy with the entire day we bought the car. Both Nicu and our finance person had the highest Professionalism during the purchase proces.

RAENVAN

Aug 11, 2015

They had a Great price and Friendly staff. I would definitely shop there again for future car purchases. And I would definitely recommend dealership to other buyers

NUMBERZ5N3

Aug 7, 2015

I was helped soon as i walked in . Samlesh Pal helped me find the right deal . And I did not feel like anyone was trying to get over on me because of my age .. I was showed everything about my car . And I am totally satisfied :)

SAMJOHN707

Aug 5, 2015

In and out best buying experience we could have had in and out no haggle no pressure. We were at several dealerships in the area none are in the same league as roseville Hyundai

sonata

Aug 5, 2015

Diego and Brandon made leasing my new Sonata a good experience. There was no pressure to buy something that I was not interested in. I will definitely reccommend them.

DRANUOAMMITRA

Aug 4, 2015

I had an appointment with Diego (Sales Associate) at Roseville Hyundai around 6.30 pm. I arrived almost 90 mins late, he was there waiting for me and greeted with a big smile. He gave me a very good deal on the 2016 Elantra SE and my trade in. He worked hard to optimize the value of the car. I felt very comfortable and really appreciate Diego's behavior and attitude. I made the deal and it was almost 10 pm. Audrey, the finance manager was also super nice even at 10 pm. She explained us all the finance (which is most of the times very hard for the customer to understand and decide) in a very easy way and did not show any pushing attitude at all. She made the finance part of the car-buying smooth and easy. It was a very nice experience working with her. Overall I am very satisfied with the deal and the customer service I received from both Deigo & Audrey. I will highly recommend this store to my friends and families for future car buying.

Eve

Aug 4, 2015

It is the 3rd car I buy in my life, and it was the first time that I did not feel that I was cheated on by the sales man. Diego was awesome and I left with my new car feeling like I did a really good deal! By the way, I still think that I got a really good deal :) thanks

SUVLinda

Aug 4, 2015

Roseville Hyundai was the 3rd dealership we went to in trading in our SUV and purchasing a new SUV. for cash. The trade-in value, new car price, new car amenities were by far the best. The Salesman, Samlesh Pal was excellent. He knew the new SUV from bumper-to-bumper and showed us all the features WITHOUT any high pressure salesmanship. We highly recommend him.We also had an excellent experience with Audrey Stocks in Finance. She walked us through the purchase process efficiently and effectively. Since we were in the process of moving, we had the pink slip of our SUV in the moving van, and would not have access to it for a week.Audrey made all the right moves allowing us to leave that same day with our new car.We have also had service experience that was excellent. The SUV had a pitted grill that was to be replaced, and a trailer hitch to be put on. Both these items were performed to our satisfaction.This very positive experience is why we would highly recommend the above individuals and the dealer dip to anyone.

MISSYONE3

Aug 4, 2015

I had a wonderful experience test driving several cars and learning the difference of each models my salesman, Sam P. was very nice and knowledge of the cars and their functions and features. I am very grateful to have a chance to purchase a new car. Thank you Hyundai!

Happy Customer

Aug 3, 2015

I found working with Diego as well the rest of the Roseville staff to be quite pleasant. In the end it's still a negotiation, but Diego is a goof guy to work with as well as the rest of the staff.

Mreynolds135

Aug 2, 2015

Mandy was great! She worked hard to ensure we got the vehicle we wanted and in a timely manner. We love Hyundai that is why this new vehicle and our last two were from Hyundai Roseville.

PopOrange

Aug 1, 2015

I was greeted and helped by Patrick Souza. Upon arival he was ready to help, but not in an over bearing vulture like way that we would normally see in the roseville automall. He provided friendly helpfull service to me and my family to ensure we found the car we wanted and get the perfect car for our needs. Ive had nothing but a great time with my new car and hyundai was definetly the right choice for us. Thank you Patrick for wonderfull and knowledgeable help in our new car endeavour. He even played along in a minor lighthearted prank with the true nature of the car, where I was told the car would be blue (my least favorite color), but it showed up in the beautiful orange that I dreamed of. In total the experience we had was truly memorable and the way buying a new car should be; simple, helpful, and most importantly fun. Thank you roseville hyundai.

SADAGOPAN.GOPINATH

Aug 1, 2015

Mark Crouse and Spencer Widmeyer were very professional and very helpful in enabling us choose the right car. We enjoyed the whole experience of purchasing the car from Hyundai. Thank you !!!

JenniferDMitchell

Jul 31, 2015

When I came into Roseville Hyundai looking to purchase a vehicle, my family and I were warmly greeted by Diego, a sales associate who was both helpful and patient. Initially, I was nervous about the car buying process and didn't want to deal with a pushy salesman. My concerns vanished when Diego helped me find exactly the car, and price, I was looking for. He was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family, and look forward to bringing my car to your service department when needed. Thank you for such a positive experience!

LEYSA.STEPS

Jul 31, 2015

It was great thank you . besides having to wait so long everything else was great . I love my car.thank you thank you thank you

JDERKO

Jul 29, 2015

Good buying experience but took quite a long time. We have never bought a brand new car so maybe that's just how long the process works. Look forward to doing business in the future

JENNIFER.HAMLETT

Jul 28, 2015

I just want to thank everyone at Roseville Hyundai for a wonderful car buying experience. You made a big decision easy and pressure free. I will definitely be back when its time for another new car.

TIMANDMARIAWORKMAN

Jul 28, 2015

This is by far the best car buying experience I've ever had. We have bought two cars at this dealership. Both times the staff was friendly and helpful with no high-pressure sales. The car is a very high-quality income very well-equipped for the price. I would definitely recommend Roseville Hyundai to anybody looking for a new car.

Wlt and Sharil

Jul 27, 2015

This dealer was the best I have worked with. Their staff works together like a team. When one person is not available, the others make sure you are taken care of with friendly, efficient and effective customer service.Our salesman (Nic) spent lots of time with us without any high pressure tactics and was very well informed. He is a credit to his profession and restores the good name of car sales.Their service manager (Rob) even gave us a recommendation of where we could celebrate our honeymoon.Good work guys! Your efforts made us forget the other dealers and brands we had visited with and buy your car.

TURINYBO

Jul 27, 2015

overall good experience. will go back. staff was friendly and helpful. made the process very easy. got the best financing. very good stocked inventory and seamless process.

KATIASSS

Jul 25, 2015

I have other Hyundai cars so obviously i like them: the features they have and the styles it's so easy to like them cause the variety!! the people is always nice + the technology ???? makes wonder

SHARODDAVIS25

Jul 24, 2015

They worked with me and got me what I wanted at a fair price. Best car buying experience I have ever had the guys here care and want to help..

STAR1WAKE

Jul 22, 2015

I was nice to Drive my new car the same day I went in. They made the experience of buying a car so easy and friendly. Thank you

Jonathan_EDH

Jul 21, 2015

3 months ago I had the unfortunate situation to spend 10 hours negotiating and buying a Toyota Highlander from Roseville Toyota, don't get me wrong I love the car, but the whole buying process was ugly, aggressive and insulting, no one should have to go through that experience. Throw in a couple of lies and I am sure you understand my experience!On July 19th, I needed to buy a car for my daughter, we decided to choose between the Hyundai Tucson and Toyota Rav4. I was not looking forward to going to Roseville Toyota, so we started at Hyundai. From the moment we drove in and was greeted by Patrick Souza the salesman, I can not say enough good things about this dealership.I would recommend both Hyundai, this dealership AND Patrick. There was no pressure, no arguing, no back and forth, just building a relationship, clear communication & listening and a simple satisfying agreement on the car and price (deal done in under 90 mins!). I loved the way they use Truecar.com up front.The dealership may not have all the bells & whistles others have, but they make up for it in quality, professional, trustworthy and honesty. I don't know if I got the best deal I could have, but I feel 100% satisfied with what I paid, unlike the games and tactics used at Roseville Toyota.If you are looking for a car, I recommend you visit Roseville Hyundai and ask for my new friend Patrick. I know he will give you the very best service and look after you.By the way, my daughter loves her new Hyundai Tucson!P.S. love the unique way they provide all your paperwork on a cleaver Flash drive rather than pages of paper! Roseville Toyota, save your flashy, expensive electronic signing screen desks and focus on your customers rather than your image, you could learn a lot from Roseville Hyundai.Just so you know I have no affiliation or knew anyone at this dealership before visiting on Sunday, I am just so impressed with them, having been able to compare them against a bigger local dealership.

Hunttta

Jul 21, 2015

Spencer was a great man! He really made me feel like I was well taken care of. I will recommend Hyundai in Roseville to anyone who is looking to buy a new car! I love my new car and thank spencer and Aubrey for all their help!!

SHELLYBOBELLY13

Jul 20, 2015

great salesperson , the only problem we had at all was the rude behavior of the sales manager. I filled out all the paper work so that my husband wouldn't have to mess with it after work. we planned on signing together as soon as he got of work , which was maybe 2 hrs after I finished . as I was leaving to take my kids home so I could meet my husband the sales manager tried to bully me into signing the papers without my husband . when I told him an absolute no that my husband wanted to sign together he rudely told me that, that would be fine assuming someone else didn't purchase the car in the hour and a half in between ?? then he turned and walked away. I told him as he was walking away that if that were the case it wasn't meant to be. I was so upset that I didn't want to come back. I had sat there for 2 1/2 hours with children picking the things for the car, the. filling out all the paper work, and this jerk thought for some reason that I would go through all that and not purchase the car! the. tried to bulldoze me into doing what he wanted. mark came out and apologized and begged me to not let that change my mind. that was the only reason we came back!

Christine B.

Jul 20, 2015

I went into this dealership for two reasons. One.... cause I have bought two cars previously from here and two cause I received something in the mail from them to buy my current Hyundai. I called to inquire and spoke with Jason the sales manager. He was super nice and answered all my questions. I made an appointment to come see him. He then introduced me to spencer who ultimately sold me my car. He listened to me when I told him I didn't not want to sit and negotiate for hours and what my terms were. He was knowledgeable, extremely nice and worked with me every step of the way. Brian the head of financing, like always. made sure I got into the car I wanted at the payment I wanted. He even lowered the price of the car for me to do it. He also is tinting my windows for me! I finished my paperwork effortlessly with Kajen(spelling?). From beginning to end my experience was amazing and I drove away in a new 2015 sonata hybrid. I cant recommend this establishment more. I mentioned all of their names cause I want you to be able to ask for them when you go. they were all awesome! buy your car here for sure. :)

CAROLWINDERS

Jul 19, 2015

Mark was awesome...he was very informative, answered all of my questions and I have already recommend him to other friends looking for a new vehicle.

Bob70

Jul 18, 2015

Hubby and I were dreading goiing to buy a car, not because of the money, but because of the sales hoopla. At Roseville Hyundai, there was no hoopla, just a great team of folks! Our salesman was Spencer Widmeyer, and the finance person was Audrey Stocks, we were well taken care of by both. They were friendly, straightforward, and explained everything perfectly. This car buying experience was by far the best we've ever had, good job team! !!

MEBENNY-2005

Jul 17, 2015

I went in to the dealership with vehicle make and color in mind. I have a excellent FICO score, I had no worries I would walk out the door with new vehicle. Staff was friend, I made their job easy. Everything fell into place and I walked out door in less than 90 minutes :)

SASSYMOI

Jul 17, 2015

got a beautiful car and excellent service. Would recommend the dealership. Did not expect a new car but the deal was too good to ignore and the car is simply beautiful, I enjoy driving it, I love the Bluetooth feature. Got a lot of compliments on the car.

RMENET

Jul 17, 2015

Straight forward and no hassle approach. I especially enjoyed Mr. Wilson's friendly, easy-going style. David is very knowledgeable, and clearly believes in the Hyundai product line. He answered all of our questions with candor, and stressed the importance of us being completely satisfied with our purchase. Mr. Jackson handled our financing and was also easy to work with. We're very pleased with our 2016 Santa Fe Sport Ultimate. The quality, workmanship and value are exceptional.

DAVEANDLIS

Jul 16, 2015

The staff are wonderful and professional. Made it easy for me both with my old Santa Fe and buying my new Santa Fe. Very helpful and patience. Also great with my maintenance and repair work. Won't go anywhere else. Thank You.

SCHULOVER

Jul 16, 2015

The salesman was very nice, but the service department needs some fine tuning. The grease spots on my light seats, we're very upseting. The salesman, was upset as well.

PARSA_MONA2004

Jul 16, 2015

The staff of Roseville Hyundai made our experience in buying our new car very pleasant. I would definitely come back if I were to lease/buy another car.

SHARONFUTERMAN

Jul 16, 2015

Ray was great to work with...Very kind, patient and really able to sell me on the car.Did not appreciate having to wait two hours to meet with Brandon the finance guy. Took longer waiting for him than to locate, test drive and buy the car! Dealership needs to get more finance people. Also did not like that there was no sticker with price on the car

gts

Jul 15, 2015

I had a great experience working with the Sales and Finance team. I will definitely go back. I have not used the service department yet.gts

Lady442

Jul 15, 2015

We looked at other cars, but for the value, safety and warranty brought us back to Hyundai. Patrick was so helpful helping us decide if we wanted Sonata or Santa Fe. He let us drive both. He answered all of our questions & worked to get us a great price too. Audrey in finance was so easy to work with! You have a great A+ team & I have told my friends to use both people if they decide to buy a Hyundai. We used Chris for our first service.

JILLMORGAN711

Jul 15, 2015

Overall we had a great experience! Very little pressure and are very happy with our new vehicle. Would recommend this dealership and vehicle to anyone looking for a reliable family car.

STEMPILE

Jul 15, 2015

I had an online quote for a Santa Fe at storage lot that brought me in the same day to buy the same day. Nick was very helpful, however seemed like he had to follow a process no exceptions. I just wanted the car on the storage lot howver we had to first look and drive a car on the dealer lot. There seemed to be frustration on my part that we couldn't just get the right away, the car we bought and get going, felt like the process added time. Nick was helpful in going over features however given 3rd Hyundai I am comfortable. Would be great to allow the sales staff to go off script if the buyer gives permission to skip the formalities. Seemed like the sales manager was preventing me was seeing the car before I agreed to the deal - that didn't seem right. Nick has been great following up post sale as well as addressing specific concerns. Audrey was helpful and felt like she was fair. She presented details more clearly than any other dealer finace associate I have worked with in the past - thank you. Her office has strong air fresher that I am allergic to, so given a headache and hard to breath I just wanted that process to end quickly. I am thankful her door was open given my headache however would like to have had more privacy while reviewing finances. Overall will buy from again. This was 3rd Santa Fe. I just wanted to upgrade to the latest and greatest not unlike a smart phone upgrade. Future would like to skip the process to get in and out. I think we could have completed this in 1.5 hours instead of 4.5 hours. Robert is alway friendly and helpful. Feels like we have personal service. Sam checked in on use also, he remembered selling me Santa Fe #2.

Happy Camper

Jul 14, 2015

I was dreading shopping for a new car because of the pressure I experienced previously. Diego made the whole experience pleasant and recommended the model he thought would be the best one for me. He was very thorough in explaining everything and answering all my questions. In addition, I feel I got a really good deal and I am very happy.

MRKTHIBODEAU

Jul 13, 2015

Diego was great, he sold a car to my daughter a year ago, we were impressed, so we shopped here with Diego as well. We will recommend this dealership to family and friends.

NAUDIAJACKS

Jul 13, 2015

Best first car buying experience. I went in close to closing and got much better service than the first dealership I went too. I didn't feel rushed or pushed into making any decisions. First time buying a car by myself and it went really well. Thanks Patrick S. You rock.

KEIRA-C

Jul 10, 2015

It is very difficult to complete the Satisfaction Survey when my business with Roseville Hyundai has not been completed. Between June 18th and 21th my wife (Elisabeth Padula) and I leased two new vehicles from Roseville Hyundai. I the 2015 Tucson (6/18) and she a 2016 Elantra (6/21). While doing her lease I found out that I was eligible for a Veterans Discount (USN 1962-1966). When I questioned what about the Tucson which I had leased two before. I was told that they are different on every car and nothing else was done by the dealership to check into it as the lease had already been completed.There was some question on whether Hyundai would give me the Veterans Discount because I was transgender and had changed my name and sex from the information on my DD214. We went ahead with the lease on the Elantra and it was verified two days later that we would be getting the Veterans Discount on the Elantra. Several days later we had to sign a new lease agreement. When I was told that we would get the discount on the Elantra I again asked about the Tucson and the fact that I had verified on the website that the Tucson was eligible for a $500 discount. Later that same afternoon I was contacted and told that I would get the discount but due to the fact that the papers had already gone through I would have to wait 6-8 weeks for a check from the factory.To date we have not received our copy of the revised lease agreement for the Elantra, not received the lease papers back that we supplied for the Honda that we turned into Roseville Hyundai. I originally gave the dealership a check for $1,500 that they were to return when we brought them an updated one a few days later. That was done on Wednesday (three days later) and to this point I have not received the original check back. I do hope that the information about receiving the check from the factory for the Veterans Discount on the Tucson was accurate and really does happen. I have called and left numerous messages at the dealership for the finance officer that was handling all of this with no response. I even sent him an email requesting the items so that we could complete the transaction with no response.

DEAN.LAVALLEE

Jul 9, 2015

My wife and I visited Hyundai of Roseville to look at the Sonata and Elantra. We were considering a purchase for my daughter and hoped the dealership would have a good selection. We weren't disappointed and the on lot selection was very good. The customer service provided by the salesman was excellent. He showed us available vehicles we were interested in purchasing and explained each vehicle options and benefits both at the dealership and during the test drive. We really did not have any purchase intent on that day but did end up making the buy at this visit. The exact vehicle we wanted was on the lot, available that day and the price agreed upon was very good...so why not. In all, a good experience made simple and easy.

car guy

Jul 8, 2015

I leased a 2015 Hyundai Genesis 3.8.on July 7,2015. I was greeted by Spencer Widmeyer. He was very friendly. Had all facts about car and answered all my questions. He had a very pleasant personality and was great to deal with. Said I could call him anytime in future with questions about working the electronic features of the car, which I am sure I will need. I would recommend this dealer to any one interested in a GREAT Hyundai CAR!

kmondragon

Jul 8, 2015

My first time purchasing a car was with Roseville Hyundai and I couldn't be more thrilled. The help I received was great and all my questions were answered perfectly. Spencer helped assist me in finding the perfect vehicle, my Elantra Value Edition, at a great price. Audrey was also very helpful assisting with finance and guiding me down the right path since I am a first time buyer. I am very pleased with my purchase!

LEEH717

Jul 8, 2015

I have been very pleased with my experience with Roseville Hyundai. Both of my car buying experiences have been excellent. Your sales personnel are very knowledgeable. I found I could ask any question and get an answer. I do miss my beautiful red Sonata Hybrid but I did what was best for me at my age.

oldgreydad

Jul 7, 2015

Fast friendly no pressure service. Closing deal made fun and fast. Found the best interest rate. Save us money in financing the auto of our choice. Great Place to do business. Ask for Diego Castro, great guy.Audrey Stocks great closer, great lady.

CEMAGIC

Jul 7, 2015

Samlesh is pleasant, easy to speak with, & fast. He is a excellent member of their sales team & introduced me to Audrey. She explained the insurance & coverage thoroughly to get me set up before i even left the lot.

BFLANARY54

Jul 5, 2015

All of the employees at Roseville Hyundai were exceptional. This is our third purchase at this dealership, and it won't be our last. Everyone was friendly yet professional, and made sure we were happy with the purchase price and the vehicle.

elantragal

Jul 4, 2015

I went to Roseville Hyundai to explore options for trading in my Hyundai Elantra and ended up driving home in a brand new Hyundai! Samlesh Pal (Sam) remembered me from 6 years ago when I purchased my first Elantra, helped me remove my college license plate from the old car and spent time showing me the special features on my new Elantra! Very pleased with the friendly staff and purchase experience.

AJWILSON4331

Jul 4, 2015

Very large selection and friendly, knowledgeable staff. We got the car we were looking for at the right price. The purchase process was smooth & painless.

CFISVATR

Jul 3, 2015

I was quite pleased with car purchasing experience! Three hours from drive up, deciding what I wanted, and actually driving home was not bad at all.

Sean

Jul 1, 2015

Went to a few dealerships before going to Roseville Hyundai and it was one of the worst experiences in recent memory. Anyone who's gone to buy or lease a car knows what I'm talking about. I went to Roseville Hyundai and it was a completely different experience!!! There was no hard sell, they tried real hard to make it as easy and comfortable as possible. I sat down with James, we talked, he understood my needs and got me in the right car at the right price. Never once did he try to over sell me on things I didn't need... I then went to meet Audrey in finance and the same thing, not trying to sell me all kinds of additional packages that I didn't want or need. She was very transparent about everything and made it completely painless.This is how all experiences should be at car dealerships. Listen to your customers, understand their needs (sales 101) - don't try to upsell and oversell everything. People know when their "being sold" and they don't like it. Get people in the right car at the right price with no hassle and no hard sell and chances are they'll come back next time they need another car. They'll probably even tell their friends and family about the dealership and the experience, I know I will...

NINER_14

Jul 1, 2015

My parent's bought their Sonata from Roseville Hyundai and my dad takes it there regularly for maintenance. My wife & I were treated really well by salesperson John Johnstone. He was professional, patient, and understanding of what my wife & I were looking for in our vehicle purchase. The Santa Fe we bought had everything we wanted in an SUV, I will be taking it to this dealership for regular maintenance as well. Audrey in finance was really awesome in helping us understand all the warranty options and financing terms of our purchase. Overall having the vehicle for only a couple of weeks, it is by far one of the best decisions we made in purchasing a new vehicle for our family. thanks.

AM

Jul 1, 2015

I had an appointment with Diego (Sales Associate) at Roseville Hyundai around 6.30 pm. I arrived almost 90 mins late, he was there waiting for me and greeted with a big smile. He gave me a very good deal on the 2016 Elantra SE and my trade in. He worked hard to optimize the value of the car. I felt very comfortable and really appreciate Diego's behavior and attitude. I made the deal and it was almost 10 pm. Audrey, the finance manager was also super nice even at 10 pm. She explained us all the finance (which is most of the times very hard for the customer to understand and decide) in a very easy way and did not show any pushing attitude at all. She made the finance part of the car-buying smooth and easy. It was a very nice experience working with her. Overall I am very satisfied with the deal and the customer service I received from both Deigo & Audrey. I will highly recommend this store to my friends and families for future car buying.

RANDYWALTON111

Jul 1, 2015

Spencer (sales guy) is amazing, easy to work with I heavily recommend asking for him directly if your looking for a new car. Friendly and low to no pressure sales

BenO

Jul 1, 2015

Great car. Great customer service. Sam was really nice, not too pushy. Kajen from finance was fast and efficient. Will definitely come back when the time comes.

KYLIE.MATHUS

Jun 29, 2015

amazing sales staff, I recommended everyone to get your car from Patrick S or Mike B. Unfortunately their service staff are rude and unprofessional. Make sure you have them check your car after every service to make sure they did what they said they did.

MHBLANK

Jun 27, 2015

We had a great salesperson to work with. Nick was very knowledgeable and supportive in the purchase process. The finance group was quick and efficient. Would definitely recommend.

CHARLES_ROGERS_916

Jun 23, 2015

Great experience Will definitely come back to purchase another car here.and will recommend this brand to my friends n family. The car drives excellent...sweet features inside and out.

SHELLIWETZEL

Jun 23, 2015

Great experience and very happy with my car. This is the second car I've gotten through this dealer and I'm sure there will be a third.

Sam

Jun 18, 2015

I have worked with Roseville Hyundai since I bought a Santa Fe back in 2007. I have used the dealership not just for the great prices, but the great service in all departments. After 8 years it was time to look at a new Hyundai Santa Fe (it is now my 4th). Diego Castro helped me throughout and pointed out all the exciting changes in the Santa Fe. He was always professional, but NEVER pushy. I appreciated the the time given to me to make a major decision. I talked to many people during the process and a big thumbs up to everyone at Roseville Hyundai.

MsRiego

Jun 14, 2015

My boyfriend and I came to see the Accents with little intention to buy that day. Spencer was able to show and tell us great things about the cars without being the typical pushy salesman, and instead, was very accommodating and warm to us first-time car buyers. We walked out of the dealership with a brand new Accent GS with a great price! Thank you for making thr experience enjoyable, Spencer!Brandon helped us out in finance, and he was also very down-to-earth and was able to answer all of our questions with ease. Thank you!

LARRYDIAZ7

Jun 11, 2015

was out in a timely manner and no pressure to buy a vehicle. The staff was and management treated us well. We are happy with the purchase

da_yorks

Jun 11, 2015

From start to finish I had a awesome experience. My salesman, Mark, was outstanding. I have dealt with many car salesmen throughout my life and I have to say he did the best of any of them. He LISTENED to what I wanted and needed. He wasn't pushy and didn't try to oversell. He gave me facts and let me decide for myself. There was no pressure. Jason, the "closer", earned his money as well. I had a strict budget and he did his best to work within it. Sure, there we times that I wanted to walk but this guy made me an offer I couldn't refuse. It is obvious why this dealership ranks so high. Take it from me, a very pessimistic person, check out this dealership. It has a great group of people selling a great product.FYI to the salesmen at the Automall Ford dealership, take a lesson from this dealership. You didn't give me the time of day when I didn't show interest in purchasing a fully loaded car. Shoot, you didn't even try to explain what your car had to offer. Kudos Mark and Jason...you made a life-long customer.

nichole corpstein

Jun 11, 2015

I had a great experience there. They worked very hard to get me my car and to get me the best rate. The loan officers are awesome their as well as their customer service. They also gave me a great warranty for my car. Best warranty I've seen yet. Thanks guys for your service.

FOLSOMGIRL3

Jun 10, 2015

I enjoyed my experience at Roseville Hyundai 1000 times more then at Folsom Hyundai. The environment at Roseville was great. I would recommend that all my friends go to Roseville Hyundai when looking for a car

BELLAJERSEYGRL

Jun 9, 2015

I traded in a vehicle and was able to purchase a new elantra for a lower payment and interest rate. The dealership helped me find the exact model and price I was looking for and had options for me when I arrived in store. It was quick and easy.

Brand New Hyundai Customer

Jun 9, 2015

We walked in the dealership and we were welcomed immediately by Patrick Souza and introduced us to their Sales Manager. Of all the car reps, I've dealt with in the past Patrick was the most through and helpful. He knew everything about the car I was buying, patient in answering my questions and educated me about the functionalities of the car. I would definitely recommend him and the dealership.

MAUBEG8

Jun 8, 2015

One of the least stressful car deals I ever completed.my last car was through John L Sullivan Chevy and tgis was so much better. I was referred by a Co worker who was also happy.

mike6sung

Jun 6, 2015

My wife and I felt comfortable with Diego because he was a nice guy - no rush on us. We accepted a price on 2004 Buick. It went smoothly within an hour.Joey and Brian, managers were cool!If I want to buy a new car, I will come again!

amytremayne

Jun 4, 2015

This was my second go around with Hyundai Roseville and once again they hit it out of the park. Great service and they hooked me up with a great rate and term. Will be back again in a few years!

RYANMFARRER

Jun 4, 2015

This is my first new car purchase. I was looking for a vehicle that was reliable and safe for our child on the way.I could not be any happier with staff and the vehicle I purchased. I looked at many used cars before coming to Roseville Hyundai, they offered me the best trade in value for my used car and gave me a brand new car that cost thousands less than the used ones I was intrested in. With that and a outstanding warranty I could not say no. My sales Associate Diego was outstanding and I would come back to purchase a vehicle from him again! Thanks Hyundai.

KATHY.DAILEY2

Jun 4, 2015

General Sales Manager, Brian Shaffer - Busy man but took time to talk to usSales Manager, Jason Spiegel - Dignified, genuine, personable, got right to the priceSales Person, Mark Crouse - Knowledgeable, respectful, friendly, helpful

JSLTERRADO

Jun 3, 2015

We went in showed the person the online quote we received. We looked for the car that I wanted (color, packages, etc..) took it for a test drive, finalized the price, and it was a done deal.

xuxa04

Jun 2, 2015

All I can say is that my experience was one for the books. I have purchased 2 cars from Roseville Hyundai. My first car was a beautiful used 2009 Sante Fe. Drove amazing and was in such GREAT condition. But I traded it in last year in October 2014 due to the fact gas was going up and I drive far to work. I took it in and had a great experience again. They showed me cars and the one thing I really like about Hyundai is they want you to pick a car you love. So when I saw the 2012 white Sonata I had to have it. It was the easiest trade in I have ever done. I was in and out in less than 2 hours. Didnt even have to put money down. The kicker was that I have owned that care for 7 months and I was having major issues of course Hyundai would fix the issues that popped up. However there was more into the issues than their diagnostics could find. Every month I would come in for a transmission issue but of course still nothing would show up yet my car was handling bad and it was nerve racking to drive. Came in on Thursday and talked to Jason Spiegel the Sales Manager since I was having my car towed there. He helped me buy both of my cars through Roseville Hyundai so I felt he could help me again. He told me check in your car and come talk to me when you have a moment. Once I went into his office and explained all the major issues with the car since I purchased it in October. He completely understood and was upset for me and he wanted to make sure that I was taken care of. He then brought me to Brian Shaffer the General Manager explained all my car issues since purchasing the car in October 2014. Jason then also brought Patrick Souza into it to show me the cars that would work for me to get out of the used Sonata. Patrick was very informative and helpful. Had me look at new 2016 Elantras . I had to say I was nervous due to the fact I was worried about money and all the fees that were going to show up later and I would have to find a way to put money down. But I stated to them I was not putting money down and all I want is a reliable car. They completely understood what I wanted and what I wasnt going to do. They had to work their magic to make sure I was a happy customer and found ways for them to eat most of their money up without having me to do anything. Then Patrick calls me up and states what my car payment would be. I just about lost it. I said I cant do that much. He then called Bryan the General Manager and stated how upset I was. Bryan came in on his day off when he had not had a day off in 13 days (that shows a lot). He told Patrick he would find a way to bring the payment lower so that I would be happy. Patrick calls me back and tells me and I was HAPPY. Bryan, Jason and Patrick and all the Roseville Hyundai team really know how to make sure a customer will leave with a perfect experience. That showed so much to me as a company that Hyundai is. Walked out yesterday with a brand new 2016 Elantra with a full tank of gas and the Finance Manger Brandon Wood even through in another package for my car just because of all the problems my previous car had. All I know is that Hyundai is all about the Customer and making sure there experience is one to remember and that you will always be a returning customer. I have to say there customer service is a A+. Even there service dept is A+ with all the issues I kept having to bring in my Sonata the service team was so helpful and made sure they could do all they can to stop whatever issue was popping up. Aj, Chris, Bill. I know I will always be a Hyundai buyer for life due to the way I was treated and how they fixed the problem.Thank you Roseville Hyundai for my gorgeous NEW 2016 Elantra. I LOVE IT!!!!

Rod

Jun 2, 2015

As soon as I stepped out of my old car, I greeted by Sam and he worked with me the entire time. Absolute great experience.

orangeman2001

Jun 1, 2015

Great experience at Roseville Hyundai. The customer service was terrific. Low pressure and very informative. Patrick and Kajen were very helpful throughout the entire process.

Katleen R.

Jun 1, 2015

I have been doing business with this dealership for 9 years. Always great customer service. When I was ready to purchase another vehicle I wanted to do business with them again because of the excellent service. From start to finish the process was easy, not pushy. Excellent customer service. As always Robert Peace was more than accommodating and wanted to make sure I was taken care of. Nick Cojan was my Sales Consultant and I couldn't ask for a better person to do business with. He was so patient and kind. Usually you hate to go in the office of the Finance Manager but not so with Audrey Stocks. She gave me all the information I needed and let me make the choice. She was friendly and easy to talk with.

mariandjeremy

May 31, 2015

Mark Crouse and Jason Spiegel were so helpful and patient when trying to find the perfect car for me! I absolutly love my new car!

SIMIGAL53

May 31, 2015

Even though the staff was friendly and nice I feel that I was directly lied too by the sales manager Jason Spiegel and therefore would not recommend this dealership to any of my friends or associates. I will highley recommend getting a TruCar printout or another like company, AARP, COSTCO, Credit Union prior to dealing on price at the dealership. I think when you mention these to the dealership they should be honest enough to assist you in getting the same price as others who come to their dealership with the TruCar price. I feel let down that I was directly lied to.

kate

May 30, 2015

samlesh pal was very friendly,helpful,honest,knowledgeble,and i like the atmostphere,very nice car dealership,friendly people,quick service.great place to shop for car.

johnvi

May 30, 2015

My wife and I were looking to replace our 2002 Hyundai Santa Fe. Sales person John Johnstone was very courteous and patient with us. He gave us all the time we needed to have our questions answered to our satisfaction. This was the best experience we have had with an automobile dealership, and we are very happy with our new 2015 Hyundai Santa Fe.

poniia780

May 28, 2015

Sam was wonderful soo helpful as were Brian, Jason in sales and then in Finance Brandon. I have to say it was the best experience I have had at a dealership EVERY and I've been to a lot of dealerships and I've never done a review) they worked as an awesome team. From the time I arrive Sam greeted me and was very kind as was everyone. The first auto I did not get my credit was not that great. Anyway I left thought that was the end of that. The next thing I know Jason calls me with a wonderful deal on a White Sonata with a sun roof and I qualify for it NO BS. Sam had remember that I wanted a white car and sun roof yea!!!! Then Brandon made things easy everything was ready to sign and he explained everything in detail and no BS. Again I have to say the team effort was very impressive and I will tell everyone I know SOOO easy. Whoo hooo for team effort and kindness:) Not to mention follow up they followed up and made a great deal for me an my husband Thank you so much received my Car on 5/27/2015

Starfish229

May 28, 2015

Mark was a great sales person. I let him know what I was looking for and he made sure the vehicle had everything I needed. I didn't like the color of the vehicle I test drove and asked for white. We walked the parking lot looking for what I needed and found my vehicle that day. Mark explained everything in detail and scheduled my first oil change appointment. I also wanted to purchase a few things for the vehicle that didn't come with such as cargo mat in the back and screen for the back to cover items.

STEVEN.THEURING

May 28, 2015

Excellent service. I was able to get in and out within a few hours. Thank you for being quick and efficient, especially when I have two young children

OTAKUN

May 27, 2015

Jack did an excellent job of setting me up with the car I wanted. He took care of the paperwork with a minimum of fuss.

Sierra Foothill Folks

May 27, 2015

My wife and I would like to single out Diego Castro of the sales staff for his knowledge and professionalism. He quickly determined our requirements and identified our questions. There were two model options and he brought up both vehicles so we could see the differences side by side. Along the way, Mr. Castro also provided exceptional descriptions and demonstrations of vehicle features and benefits before a well planned test drive that allowed me to experience the vehicle's performance in both freeway and street conditions. However, the thing I appreciated the most was his insistence that we not hesitate to contact him for post sale information and hints on how to get the most enjoyment out of out new vehicle. In his case, it appears that customer service is a continuing commitment and did not stop with the sale. I would suggest that Mr. Castro is not only a tremendous asset to his customers and the Roseville dealership, he is a great representative for the larger Hyundai Brand.We also really appreciated the chance to work with Audrey Stocks from the financial side. Her personal organization got us through the paperwork seamlessly and rapidly. Her descriptions of additional warranty options were very well done and providing all the transaction documentation to us on a flash drive was the frosting on the cake. Well done Ms. Stocks.We also appreciated the fact that the Roseville Hyundai Superstore is a TRUECar certified dealership and as such, financial negotiations were quick and cordial, providing what we feel was a win-win for both customer and dealer.

cole8587

May 27, 2015

My husband and I stopped by to check out a new Elantra and take it for a spin before we headed to Toyota to check out a Corolla.We were greeted by Spenser and he asked what we were in the market for. I told him the Elantra and specifically the value edition. He walked us back and showed us their amazing seclection!!! I still cant believe all the choices, they had every color car and or interior I could have wanted. (Toyota only had the car edition I wanted in white) We picked one and Spencer got us on the road, where he did a great job representing the car and Hyundai without coming off as your typical cocky, pushy, and overly aggressive car salesman. To say the least we never made it to Toyota, Hyundai had more to offer. A big thanks to Spencer and the rest of the Hyundai family!

Sandy S.

May 26, 2015

Wide selection of cars and got a super deal on the car we wanted. Patrick and Audrey were so helpful in explaining the process every step of the way. Patrick helped us get the most for our trade-in, and, unlike another dealership we had visited, we didn't feel pressured to buy. Hyundai puts out a great product, and this is our second purchase from Roseville Hyundai. Our 2008 Elantra is still going strong and just shy of 200,000 miles with nothing more than normal maintenance. Thank you for making our purchase an enjoyable, stress free experience.

Caroline Delacruz

May 25, 2015

Our first stop for the day & we had a good deal for the car I wanted! Thank you Diego & Audrey! You guys are the best!!!

KFS

May 25, 2015

Roseville Hyundai was able to get me into a 2015 Sonata Limited and they paid off my trad in! I did not feel pressured and loved that they where able to write me up mock numbers to help me with my decsion. They made the proccess very smooth!

adree916

May 24, 2015

Roseville Hyundai left it's mark on me, not only do I recommend the Dealership for their great deals but the people working there for their excellence in customer service (two particular employees gave me this perspective: Nick, a car salesman and Brandon, who works in finance). I feel compelled to share my experience at Roseville Hyundai; I received the best customer service, hands down. Nick was my car salesman and after being to the Roseville Auto Mall, Folsom automall and pretty much dealing with so many other car salesmen via telephone and in person, Nick's service was unique and incomparable. He is unlike any other car salesman in town. Not only did he get to the point (which is exactly what all car buyers want) but he was also extremely patient and detail oriented. I told him exactly what I wanted and he showed me the car I test drove and left the lot with that night, a 2016 Hyundai Elantra. I literally signed my paperwork at midnight and after signing, Nick still took the time to show me my car and made sure I understood every detail of my brand new car and answered my questions until I left the lot. Although it was so late (midnight), Brandon, a Hyundai financial employee was still extremely professional yet had a great sense of humor when it came down to signing my paperwork, answering my questions and getting financed through the dealership. He was honest and gave me valuable advice. If anyone reading this wants a great deal while buying a car and wants nothing but the best service, Roseville Hyundai is the place to go to. Nick and Brandon, thank you for your unforgettable customer service and integrity; I couldn't have chosen a better place to buy my car!

khaliwell

May 19, 2015

I bought a 2013 Hyundai Genesis, and they were patient with me not knowing what I wanted, and letting me look at a bunch of cars. They gave me an awesome warranty, and worked with me on my trade-in car. Everyone was super friendly, and they stayed exactly within the budget I gave them.

judyrowe

May 15, 2015

I went in to look at a used Elantra with low miles. After talking to the salesman for a few minutes, I found that I could buy a new car for less due to the incentives that are being offered. I had a great experience with this dealership for the 2nd time. I bought my last vehicle here 5 years ago!

trucker

May 14, 2015

James and Audrey was very helpful with the purchase of our new Hyundai. James gave us a lot of ideas, Audrey was helpful in financing.

roseville hyundai

May 14, 2015

Thanks for the Mike Beane's friendly welcome soon as we arrived and listen for our need carefully. However he didn't have a car we were looking for but he showed us a similar vehicle in friendly way. The vehicle was not matched our target price and style but he tried hard to coordinate with his manager Tommy. Tommy was top notch Manager. He went above and beyond to make sure I purchased the Sonata that it wasn't exactly what I was looking for. I was most comfortable with them. Tommy gave me suggestions for new vehicle and explained why he couldn't trade in my old car, but was in no way pushy what-so-ever not like their other dealer location. After I decided on a Sonata the process was absolutely painless (thanks for Ms. Audrey Stocks). It was so quick and professional. I felt like family by the end of the whole process. I would recommend Tommy Payne and Mike Beane to anyone who is looking for a vehicle.

George

May 12, 2015

This was the 6th dealership in a long line of 9 we (wife and I) visited. At every stop we gave a list of what was wanted and made it clear we had no intention of buying that day. Of those many sales people, Diego Castro was the only one who listened. He showed us exactly what we asked for. When we were finished looking and time to move on ... He didn't tie us up with any sales pitches. Every car we looked at was a Great car. Diego won our business by working with us. The only con: was not finding him sooner.

lauren17

May 11, 2015

I have bought several cars in the past at other dealers, and have never had an experience so great as with Roseville Hyundai. Mark was very informative and helpful. He made sure all my questions were answered and even encouraged me to ask more! He was very patient and kind while helping me find the right vehicle. I never felt pressured and that was a relief. Tommy was also wonderful. He has great customer service skills. He worked hard to make sure I received a fair rate and price on my vehicle, and also made sure that I had a positive experience while buying my new car. That's the way car buying should be! Thank you both so much. I love my car and will definitely go back for any future car needs.Lauren Courtway

maria41

May 11, 2015

I originally went to Sacramento Hyundaiand had a terrible experience four different guys trying to get me into a car I did not want. very aggressive unwelcomingand they didn't know anything about the cars.the managerlet me know that I was rude because I was pointing out things on the car hood was not aligned and one of the doors was not aligned correctly.......so I decided to try Roseville Hyundai walking in thinking I was going to get the same experience this was not the case everyone was friendly .they know their work they know how to explain everything and make you feel very comfortable.

kenmiller

May 10, 2015

What started out as a simple oil change, leads to purchase. Took in our 2008 Santa Fe with 106,500 miles for normal service as always. Worked with AJ to discover we needed brakes and tires around. Decided to look at a new Santa Fe. Working with Spencer we put a package together and deal that worked for everybody. Got a good value for our trade and great price. Audrey did a super job setting up the financing. A little over 4 hours start to finish. Great experience, 1 to 10 rating, all these folks get 11. Better throw in Robert and PJ too!!!THANKS, for making it so easy.Ken Miller

gardner, nelson

May 10, 2015

Mark Crouse through all our experiences with dealerships is the most professional, knowledgeable, and truly caring salesperson with our needs and desires in mind. If I had a business, he would be the man I'd want working for me.As far as the financial officer who worked with us, Audrey Stocks is a wonderful addition to your organization, who expedited our paperwork in a friendly and knowledgeable manner and is just a great personality.

Cali

May 9, 2015

Professional, knowledgable, patient.. Diego stands alone in his work at Roseville Hyundai. He is the man you want to do business with hands down! Earned our continued business guaranteed!

jim

May 7, 2015

I'm 54 years old, have bought a lot of cars this was my best experience in buying a car. I will tell my boys to come out here to look for a car.

J+A

May 4, 2015

On 05/02/2015 I decided to finally purchase my first car. It was an absolutely amazing and easy experience. Diego was very helpful in directing me through my first car purchase. Working with what I wanted to pay for my monthly payment, he worked with me well in showing was would fit my budget. From there Diego was able to assist me in the different options that were available in order to make sure that we hit the payment option that I wanted! When we moved into the Finance room with Audrey she did an absolute phenomenal job at making sure we understood all the details and what would benefit me the most in the long run. She even managed to lower my interest rate a slim amount! Overall my experience was so great that I am going to 100% consider Roseville Hyundai for my next purchase, alone from the experience that I had with Diego and Audrey! Thank you so much both of you!

bigstoys

May 4, 2015

Ray our salesman did an excellent job finding us what we already knew we wanted. When it wasn't on the lot he assured us he can get it and he did! While doing the financial portion of the deal Audrey was awesome. She went above and beyond with information about the process and we left feeling enlightened. She was fast yet thorough. When we went to pick up our new vehicle Sam went over it with a fine tooth comb and we drove home feeling confident and very satisfied.

claudiu

Apr 30, 2015

good comunicatio .over the phone not purcase a car from this dealer i gest call to check on a van for my wife .

spflow68at2015

Apr 30, 2015

From the time we were greeted by our sales representative Mr. David Wilson we felt welcomed. We were met with such outstanding professionalism that is seldom seen. Mr. Wilson was not about games or pressure and he was very knowledgeable about his job and the vehicles that were in stock. Mr. Wilson was patient and treated us like we were MORE than just another sale. Then we were turned over into the hands of Audrey Stocks. Again, very professional with our best interest at heart. Audrey was clear, concise and very knowledgeable regarding the products that were offered to us. The entire process from Mr. Wilson to Audrey Stocks was painless. We would DEFINITELY refer others to the "Roseville Hyundai Dealership"

Odie

Apr 28, 2015

I was at the dealer today to buy a car, and the salesman Diego was most helpful. He was very polite and knew the answers to my questions. Also the finance lady Audrey was very knowledgeable and very professional. They both are a asset to the company. Dale Cripe

Raha21

Apr 26, 2015

we were very worried about going to the dealership at first because we did not want to deal with the pushy salesman and forcing us to buy a car then we found Patrick he was awesome he showed us everything that we wanted without a push sell! He was very easy to talk to & got us the car for the price we wanted! if you're thinking about buying a Hyundai you should definitely consult with Patrick at Roseville Hyundai! thanks Patrick I love my new car:) Jeff & Raha Carson

pih01

Apr 22, 2015

Audrey Stpcks, Finance, is incredibly efficient, professional and very personable. I am 78 years old and worked in several high tech companies in Seattle. I have never worked with anyone more efficient than Audrey. She made document signing a pleasure! One can not often say that! She explained everything in easy-to-understand terms and even made me aware of new trends in business.John Johnstone, the salesman, was equally pleasant and professional. He was easy to talk with and answered all our questions completely. He went over all the features available on my car and even showed me some features I had been unaware of on my first leased Hyundai.Both these people made my experience at Roseville Hyundai very positive,

Judy & Rick

Apr 22, 2015

At 70 years young I have had the misfortune to have dealt with quite a variety of dealerships. I have never been treated with such appreciation as I was at this dealership. They bent over backwards to help us. We were trading in a Ford Escape and were upside down on the amount owed versus the worth of the vehicle. We were so surprised with the financing and that made it possible to complete the purchase. Our sales consultant was Nick Cojan and in our opinion he is head and shoulders above any others! He was patient, very courteous and professional. He knew his products too and gave us very clear explanations. We really enjoyed working with Audrey whom handled the financing. What a great personality and she really knows her job.

mj0908

Apr 22, 2015

I have been in the automobile industry for over 27 years, and was asked to assist a family member with their purchase of a new Hyundai. At first I had trepidations as I have worked for a different manufacturer my entire career. I can honestly tell you that the experience at Roseville Hyundai was one of the best that I have been party to. Joey, Nicu, and Brandon were fantastic. They listened to our needs, understood our goal, and made the purchase more enjoyable than I imagined. I strongly recommend these guys, and this dealership to anyone interested in a new Hyundai. Very professional, and a pleasure to work with, my family member absolutely loves her car. Thank you again Joey, Nicu, and Brandon for making what I had thought was going to be less than fun into an outstanding experience.

danandstephinsfnandstephinsf

Apr 21, 2015

We live a couple hours from the dealer, so we had to call for most of our communication. We were looking at a used car they had on their lot and I negotiated a very good deal over the phone and received a text to confirm the price we settled on in writing. The deal was more than $1000 better than surrounding offers on the same car so very little negotiating was needed, but they were still flexible. When we got to the dealer it was a VERY nice facility (it looked brand new but was apparently a number of years old), and the staff was incredibly friendly. Even though we were looking at a Ford they never tried to show us a Hyundai or any other car in the lot. It feels good to not have any pressure and be able to make a decision as a family. I am very grateful for the experience we had, call and ask for Spence!

wgkrause

Apr 19, 2015

Sam was incredibly knowledgeable and helpful. I didn't feel bullied or pushed around. Please they gave me a great deal. I would recommend them.

Stephanie

Apr 19, 2015

I have been to numerous dealerships in the last two weeks searching for a used vehicle. I went to Hyundai and was immediately greeted by Diego. He was able to answer my questions and provide details on the vehicle I was looking at (2013 Hyundai Elantra). I was not ready to purchase at that moment, but he understood my reasoning for wanting to wait. I came back later that afternoon and he had set the car aside for me. We sat down and were quickly able to go through the numbers. Diego and Audrey in finance made the experience seem less and comfortable. I would highly reccomend this dealership to friends, family, and co workers. Diego and Audrey were great, I would definitely work with them in the future for any car needs I may have!

mrsonash

Apr 16, 2015

Jason and Spencer were both super helpful in helping me find and purchase the exact car I was looking for. Good value on my Hyundai trade-in. Very friendly staff and I never felt pressured to buy- but I did and am thrilled with my purchase. Financing was easy and I was very comfortable asking questions and talking with Brandon about finances.

J2thedough

Apr 16, 2015

This was my first brand new car buying experience and it couldn't have gone any better. Talked to Chris on the phone, told him what car I was coming to see/get and it was all ready for me parked in front of the dealership when I got there. Diego was incredible. He was super nice, very knowledgeable and made our car buying experience painless. And Audrey was amazing. She was very straight forward, didn't pressure us on getting extra things we didn't want and was very nice. We were in n out in less than 2 hours. I would highly recommend Roseville Hyundai to everyone. You guys are truly the best. Thank you so much for a wonderful experience.

godjaznme

Apr 14, 2015

I honestly do not like the new car buying experience. James Sawyer. made me change my mind! He was very professional and courteous. I live in San Jose and he made the whole experience worth the drive!

LiaRob82

Apr 11, 2015

An experience that I learned from. Customer service is very important. Overall.... It was ok! I'm thankful for a new car. God bless everyone.

mamajama88

Apr 4, 2015

Jack, Brian & Audrey were super awesome!! The courteous professional service was outstanding!! I love my car!!! I recommend this dealership to anyone looking for a new or used vehicle! You won't be disappointed!

Chris and Barb

Mar 30, 2015

I am not a fan of buying a car. In the past I felt like I was in a shark tank. Not with Hyundai. Patrick was very professional and approachable. He helped us select the right car for me and made the entire process painless! Ashley in finance was also great to work with.

Alana

Mar 24, 2015

Sam is great! Friendly, courteous and easy to work with. My experience was quick and painless. I knew what I wanted and I walked away feeling pleased with the deal I got.

gyud

Mar 22, 2015

I spent a couple months researching cars and prices, deciding on a new 2015 Elantra (SE 4dr Sedan 1.8L 4cyl ) and understanding pretty well what I could get the price down to. I worked with 6 dealerships in my area and most all of their sales staff were helpful and easy to work with. Including Tommy at Roseville Hyundai. He was very patient with my slow progress, always ready to work with me again after I had cycled through dealerships and came back to his (or Chris Shaffer's, who initially helped me out). After my comparisons it became clear to me that Roseville had the best opportunities. I needed to see the car I was looking for show up in their inventory. Surprisingly to myself, I really wanted a particular color too. In fact, my car had come and gone through their inventory more than once as I deliberated. TToday, I checked in a day after one of them was sold; Tommy checked around and found one he could have on the lot by tomorrow. The way I am, in the back of my mind, I'm always wondering, about everybody not just car dealers, "are they screwing with me?" . I call back to check on when that car would show and talk to Diego who tells me there is a match in inventory now and it is manual transmission. Well, THAT's what I want anyway. I head down to deal(not much dealing necessary when using TrueCar) and this would be end of story with a very happy price ending if it weren't for the fact that my own car made it half way to Roseville Hyundai then died in the middle lane of Sunrise Ave, the busiest street in the area. Diego was actually calling me at the time and he, and a couple local kids he rewarded, got me out of there to a safe spot before on-looking police got me out of there themselves. Diego was great to work with, straight forward with all my questions on price and the vehicle. I feel, I know, I got a great deal. Thanks, Diego and Roseville Hyundai.Oh yeah, and Audrey, of Financing, is, well, Fantastic.

Bbolander

Mar 14, 2015

I was very pleased with the service. I knew what wanted and I was able to get it. Everyone was very nice and helpful. I love my car!

Janie

Mar 12, 2015

Five months after trading in a car we are still receiving DMV delinquent notices. We have spoken to Brandon repeatedly and then he hung up on us. We called back and spoke to Joey who was very rude and told us we had hung up on them. Never give these people your money.

Vipfactor

Mar 1, 2015

Just purchased my 6th vehicle from Roseville GENISIS and I wouldn't go anywhere else!! Staff is extremely helpful, prompt, professional and full of integrity! I trust the entire team with any questions or service needed. IF YOU want a hassle free experience with your new vehicle go to Roseville Hyundia!

mr344310

Feb 23, 2015

I got in my car and cried today after my experience at Hyundai. I was treated with such respect and kindness after days of talking to scheming car dealer. Test driving the car was no hassle and Mark was so helpful! I had already been offered a loan through USAA but they went through hoops trying to get my a better rate. The financial woman, Audrey, is incredible at what she does. I had a very complicated issue with my co-signer and residency and she worked it all out for me to get a better Apr and a lower cost overall. I am buying one of their trade-ins that passed the inspection to be sold at their standards. It was the cheapest car they had. That is to say, they did not have much to gain from my purchase but they still spent hours explaining everything to me, going through Kelly Blue Book and Carfax, offering food and water, driving me to the bank, and getting everything worked out. The car business, especially the used car business has pathetic moral standards, but Hyundai at Roseville does not!

lngstrange

Feb 19, 2015

I had never even considered the ability to financed a car. I'm 26 years old, with a decent job, not the greatest credit, and all I knew was I needed a car of my own. My friend told me she had purchased her last 3 vehicles, her parents as well from Roseville Thank you Roseville Hyundai, Spencer, as well as Brandon for the quick painless paperwork.

bankim

Feb 15, 2015

My parents and I had a very good experience with Roseville Hyundai. The staff at the dealership are very friendly and paperwork was done quickly. I will recommend your dealership to my friends and family for future auto needs.

Sophia

Feb 11, 2015

After being turned down by other dealers I went to roseville Hyundai and even though I wasn't able to get financed for a new car due to bad credit the salesman diego didn't give up on me and when a preowned car arrived that I could get financed for and was much more affordable came in he saved it for me. I love my new car and I was treated very good.

Chris Savage

Feb 10, 2015

Our family has purchased over 8 cars from Roseville Hyundai since they opened. The buying experience has always been relaxed and non-stressful and the service after the sale is exceptional. Brian and Chris really know how to take care of their customers and Robert in the service department has excellent customer service! Each sales person who has helped us over the years has been great and always offered to help us out with any future needs. We've recommended Roseville Hyundai to our friends and colleagues and many have purchased vehicles there as well.Chris & Wendy

Tresor.bunker

Feb 8, 2015

While I was frustrated shopping for a car to replace my truck, I happen to stumble upon this dealership. I came in late in the evening after work and even though it was busy a sales person finally came to me, John. John was super calm and collect, he wasn't pushy but rather was honest, something I had not encountered yet. John was patient and showed what was in stock and when I told him exactly what I wanted he talked to the manager and they where able to find that car for me the next day. This was by far the smoothest process I've ever had purchasing a vehicle. Brandon the finance guy was also very helpful in getting my stuff going. Most people would try to sell me a whole bunch of warranties but Brandon just sold me the essentials, which I appreciated. If I could give this dealership a 100 star rating, I would. Thanks for making this a fun experience.

Caitlinjudson

Feb 7, 2015

I was there for a short amount of time and got exactly what I wanted! Very efficient and helped find a car that fit my needs perfectly! James Sawyer is an excellent car salesmen!

mvjas7

Jan 22, 2015

Sam made our buying experience a great experience. I have never dealt with a salesperson who made us feel so relaxed. Thank you so much Sam!!!! We will be coming back here for our future vehicle purchases for sure.

neptune087

Jan 20, 2015

I've purchased a few used vehicles, but never new, so naturally I had some hesitation about the classic "shark tank" environment of a car dealership. However, after being badgered by several other dealerships, the vibe at Roseville Hyundai was entirely different. My sales associate--Patrick Souza--answered all of my questions, but let me have my own opinions and time when requested. I really dig my 2015 Accent, and I'm glad I bought new (particularly with the warranty that comes with Hyundai vehicles). I would absolutely recommend Hyundai of Roseville, and Patrick in particular, for their great customer service and can-do attitude. They have a strong desire and willingness to get the best deal for you, along with the right vehicle.

Alex

Jan 12, 2015

Sam was friendly and worked with me to get the payments in my range. Answered any questions i had. Its my first new car and they were great from sales to finance and completing all the work.

Anna

Jan 9, 2015

Just wanted to say a big THANK YOU to Patrick Sousa for making my car buying experience a great one. You Rock!!!!!!! Love my Sonata :-)

Kimberley

Jan 9, 2015

If you ever are in doubt about where or what to buy walk into Roseville Hyundai, ask for Patrick Souza and I promise you will be one happy customer. I bought a new car from another dealer (located on Madison Ave) in December - fell in love with the purchase. Drove it for a month and they rescinded the agreement on December 6 asking for $4,000 more. Got my Dodge Caliber back. Needless to say I was bummed out and went to a "used car dealer" that had a 5 day no haggle return policy. On Monday the 6th I bought a car that looked great but I wasn't happy. Took the car back and purchased a 2012 Hyundai Sonata. I loved the car - I didn't love the interest rate and my payment. I loved that "it was a done deal" after my previous experience and that I was out from my old car and the negative equity it had. The Hyundai came with some features that I wanted to get reset. I had to take it to a Hyundai Dealer. I went to Roseville Hyundai. I love that they are a little removed from the Automall. I walked in and PATRICK SOUZA greeted me. I told him what I needed and about how much I am liking the Sonata (granted it's been less than 24 hours). He offered some great info about the warranty and the car itself. He asked if I would be interested in a lower payment, lower interest rate and a BRAND NEW CAR!!! What? Oh my gosh - less than 2 hours later I was approved - a solid approval - with a brand new beautiful 2015 Hyundai Sonata. I couldn't return the other fast enough. So in 3 days I bought and returned a brand new car, 2 used cars and am sooooo happy with the job that Patrick did getting me into a brand new car. If you want an Honest, Sincere, Quality Salesperson please stop by and ask for PATRICK SOUZA before you make a final decision. If you have never considered a Hyundai come drive one, check the consumer safety reports and do your homework. I guarantee you will not be disappointed. So from the minute I walked in until the moment I drove away I had the absolute best experience. I can't end without mentioning Brandon Wood and his finance team. OUTSTANDING! Good Job Guys!!

bev

Jan 3, 2015

I felt very comfortably when looking to buy my first new car. I visited another dealership and let's just say I will never go there again, but at Roseville Hyundai I would highly recommend shopping here if you are ever in the market for a Hyundai. The staff was friendly, and very knowledgeable.

Som

Jan 1, 2015

Great experience buying my Sonata from Roseville Hyundai. Nick Cojan greeted me as I entered the showroom, was very friendly, explained all the features and options on the vehicle models I was interested in. He ensured I felt free to sufficiently test drive the cars, and had an unpressurized buying / test drive experience. Nick and the finance team walked me through financing options and Gap Insurance. My Sonata was delivered with a full tank gas, mats placed, and Nick helped driving my other car home. The price negotiation experience was good and agreeing to a fair deal was smooth too.

newty

Dec 31, 2014

Buying my car here was a great experience! The staff was very kind and helpful. They made the process very easy and I was able to leave with my new car a fer hours after I picked it out!

Capnscoob

Dec 27, 2014

From the moment I walked in,to the minute I left it was the most awesome experience Patrick,great guy, Audrey,finance credit,everyone awesome cannot say more things everything is awesome. Oh wait can we save you some more money? Is always something you want to hear and they made good on it.

KTY

Dec 21, 2014

Excellent experience buying a car here. Everyone was polite and prompt (for a new car buying experience). Great price! So glad I worked with them.

mfisch

Dec 3, 2014

Everyone was so nice and polite when we went in! They took the time to let us test drive the car we wanted during the day AND during the night. We never felt like they were trying to talk over our heads about car facts (like dealers at other places did) and were always nice and welcoming. We will most likely go back here for our future cars.PS - Spencer is GREAT!

Andrew Klein

Nov 17, 2014

Our salesman Martin Willis was awesome, one of the best I have ever delt with. I have been buying car's for over 30 year's. The sales manager Tommy Lee Payne was just as good. They both listen to what we needed, and worked hard to make it happen.

macjohn

Nov 10, 2014

From the time I walked in and was greeted by the friendly Tommy to my driving off in a newAzera I was treated with courtesy and professionalism. My sales rep, James Sawyer Jr., waswonderful to work with; he was thorough and honest throughout the entire process. He even sent my new car back to the detail crew at least 2 times to complete some minor items before he would hand it off to me to drive home. The finance manager, Audrey, also was completely comfortable to work with; she was totally efficient and patient in her explanations of the various details of the purchase. This was the best experience I have ever had buying a new car.Thank you

Bblank

Oct 28, 2014

patrick, our salesman, was very sharp courteous and easy to work with. it was nice to meet jason speagle, the sales manager.. . the detail dept was as good and quicker than expected. the finance dept,audrey, was very sharp /direct and very good at her work'. i feel that we made the right decision, but at 290.a month for 72 months, the loan was way to much.,especially since we traded in a 2013 ford escape that they gave us 16,000 for.the total for a 25,000 dollar carwith our trade in came toover 36,000 dollars with the loan. i would like a renegotiation to a 4 yr loan at hyundai if possible. contact me at wblankenship59atyahoo.com the deal has not been completed and would like to re-deal if possible.

Joesanchez75

Oct 24, 2014

I have loved the Genesis since it was introduced but wasn't sure I could get a new one at a price I was comfortable with. I ended up driving away in one thanks to my great salesperson, Nick Cojan. He was super easy and straightforward with no pressure whatsoever. The purchase paperwork was the fastest I have ever been involved in. The entire experience was simple and great!

lrfrazin

Oct 13, 2014

Very friendly, efficient, comfortable dealership to deal, find, purchase, test drive and see the deal.Best place I ever been to for the car buying experience.Diego is a warm, responsive, caring genuine sales person.Excellent experience!

Danised

Oct 7, 2014

This is by far the best place to buy your vehicle. I will be a customer for life. Great people and best safety ratings! Which i know to be true after being flipped upside down! And i came back for another one! When i explained what i wanted, i got just that with no hassles or any pressure.

serenacastro22

Oct 7, 2014

going into the dealership my boyfriend and I were skeptic about buying a brand new car, but with the amazing customer service we received and support from my family we found the car of our dreams for a price we could afford. I am more than grateful for my experience. this dealership has set the bar very high for our future car buying experiences.

jlove89

Oct 6, 2014

This is a great dealership. Actually enjoyed the experience and would recommend it to anyone who may be in the market for a vehicle. Entire staff seemed focused of the customer experience instead of the sale.

jimphyllis

Oct 2, 2014

1.During the sales process they were not pushy. 2.Did not do the back and forth Ill have to check with my manager routine3.Very informative. Nothing left hidden4.Very helpful explaining all the workings of the panel including the blue tooth5.Sam did a very good job.

fastiggial

Sep 24, 2014

My 3 month old 2015 Genesis was in for cosmetic reasons- changing out the trunk H to the Genesis logo and window tinting. I also asked them to try to buff out scratches stupid me put in the front bumper. 10 hours later I had my car not ready and a new dent in the driver side . Now maybe they had a busy day and my job was only done by one employee, but the dent shows a complete lack of any care for their work. I can even excuse this as being one bone head employee on a bad day. One suggestion from the 'experienced' service manager was to buff out the dent. Are you kidding ? To top all of this, did I even get a return call from the service manager? Nope. So we have a stupid move by a young helper, no communication by my service manager after 10 hours of the car at Roseville Hyundai , an experienced service manager suggesting to buff out a dent and the service manager not returning a call from a customer with whom they have damaged his car. If and when I do have mechanical issues with my car I have serious reservations of anyone here wrenching on my car. So should everyone else reading this. I love my Hyundai's but if you are looking at buying a new car in the Sacramento region and are looking at a Genesis or Equus, please consider all that goes with any car brand. I do not need any emblem on the car for my ego, but maybe Hyundai is starting to make cars that this dealership is just not ready to give proper , competent service to.

starrlaboo

Sep 22, 2014

I went in on 9/19/14 to look at a car I'd seen online. Spence was great during the test drive giving me some great background on Hyundai as a company. I never felt any pressure during the entire process. In fact, both Spence and Audrey in finance seemed surprised and happy that the car was such a great deal. Overall, I would highly recommend buying from here, and if Spence is available, he'll take good care of you.

Marisa Laspina

Sep 21, 2014

All I have to Say About Roseville Hyundai is 100% in Customer Service, My Husband and I went in 9-20-14 to buy a vehicle, This was the best experience that we had From start to finish everything went smoothly and We Owe A BIG THANKS to PATRICK SOUZA!!!!! Hands down He is number 1 in our Book along with the Staff! I will Definitely be Sending Business his way! PATRICK YOU ARE THE BEST and THANK YOU FOR ALL YOUR HARD WORK!!!!!!!! YOU ARE THE MAN!!!!!!!!

pdm

Sep 15, 2014

We arrived at the dealership planning on purchasing a vehicle. Samleah Pal was very helpful, including finding a hill close to the dealership so we could see how the smaller engine (our other car is a Santa Fe with the V6) would perform as we live in the mountains. He took us through the entire purchase and it was completed in an efficient and timely manner...he even entered our cell phones in the bluetooth for us as this was our first experience with that.

shawn.burton3

Sep 1, 2014

Every staff member that collaborated on the sale of our car, was professional, extremely knowledgeable, caring and positive. Spencer, in sales, Jason in sales management & Audrey in finance are the best in the industry. Spencer is truly the buyers advocate, I highly recommend asking for him. In addition to the above description, Spence is extremely likable, has only one agenda and that is ensuring that the buyer is satisfied with the vehicle and price they are paying. Jason was very fair with us. Audrey, well she is a gem! She has the ability to articulate and breakdown any contract and put it in layman's terms without missing a beat! Take this review to heart. Yesterday was the first time I met the these three people. This is truly an unbiased review.

mad customer

Aug 30, 2014

Where do I start ! I came in one day talked to a great salesman name Tommy he was great he made me feel like I was a valued customer! The pricing was great. unfortunately the car that I was interested in and the trim wasn't available on the lot. I went to another dealership to see what the car would look like with all of the features I wanted with the attention of buying from Roseville hyundai. I call Tommy and told him I was ready to buy. He set me up to meet with his team when they failed to contact me the 1st time. I talked to the sales manager Jason I told him I would come buy on my lunch break to sign the paperwork. I got there and he acted like I never told him what was the deal and I was coming to sign papers on the car for this price. I was there speaking with another salesman that quoted me the one price outside the office. I got ready to sign paperwork and they claimed to have made a mistake now I don't understand how you run numbers as a career but you mistakenly take off 5,000 when it was supposed to be 500. Long story short the price changed 4 different times with my payment then when we came to an agreement the finance man couldn't get the numbers to add up once again! !!!! I walked out and left I was an hour over my lunch break when I told them I was pressed for time. I didn't feel respected and appreciated for considering theme to share in my 1st time buying a car. They played games and didn't even contact me after the fact to try to save the sale. Huge disappointment! !!!!

Kthernka

Aug 29, 2014

I always get anxious walking into a dealership as I stress about cost, pressure, and getting denied. From the start, Spence was friendly and understanding. I told him my exact situation and what I was looking for in a car. He felt real confident that Hyundai would be able to meet my needs. HE WAS RIGHT!! The offer extended to me was exactly what I was looking for and I didn't have to negotiate!! It was the best car buying experience I have had. Thank you Spence and the Roseville Hyundai team!

K&R&W

Aug 23, 2014

It had been a long time since I bought a car and to tell you the truth, I wasn't looking forward to it. My experience working with Spencer Widmeyer at Roseville Hyundai changed that. No pressure. I received the information I needed about the Sonata and I was definitely impressed with the car. I knew what I could afford and Spencer made that happen. I love my car, working with Spencer was a pleasure, the staff was great, and I would definitely recommend this dealership.

jalee11

Aug 21, 2014

I was very impressed with the service with the Roseville Hyundai location. The car buying process was quick and easy. Not like the other locations in Folsom and Sacramento.

todd.malecha

Aug 17, 2014

We originally were looking for a 2014 and ended up with a 2015 because of how much more room their was. Looked at the Optima and Malibu also before we made our decision

kylebarber

Aug 5, 2014

i had a great experience buying my new genesis coupe at Roseville Hyundai. the staff was friendly and met me at the door. i worked with Spence, and he really helped me out. i wanted a used car that they didnt have on the lot at the time, but instead of just giving up Spence helped me to find a newer version of the same car and helped me get about the same price as what i was looking for. i highly recommend the dealership and the sales staff that work there.

Kgroves1992

Jul 31, 2014

I would definitely recommend purchasing your Hyundai from this dealership. I was a first time car buyer and was trying to qualify on my own without my parents help. The staff at Hyundai were so welcoming and understanding of my situation, they helped me through every detail of buying a car so that I knew exactly what I was getting into. I am so happy with my purchase of the 2014 Hyundai Accent and am thankful for the staff of Hyundai Roseville for their help!

dneel

Jul 30, 2014

As a first time buyer I was feeling uncertain, alone and confused. Mr. Dave Wilson greeted me with a smile and invited me in. He made sure I received the best information possible in answering my questions. I was thrilled with his proffessionalism, but it was more than that. He made me feel welcomed and I did not feel like he was trying to push me into buying a car. He accomodated my every need and made my experience memorable rather than horrible. The whole team made me feel welcomed and cared for. Thank you Roseville Hyudai for an amazing experience. Would recommend to all my friends.

charlenekingg

Jul 26, 2014

I was definately nervous about choosing the right one that I would love and can afford and that was also important to Samlesh. He was very informative and encouraged me with keeping up a good credit. I did not feel bullied into making a decision, i was happy to make the decision of which car i wanted, they gave me a good interest and affordable monthly payments. It was a great experience and a happy day for me! Thank Hyundhai! Thank you Sam! :)

tigeroncoon

Jul 18, 2014

One of the few times that buying a new car was not a trying experience. Sale by Sam and paperwork by Audrey was all done with speed and efficiency. All questions answered in a timely and complete manner. Would recommend this dealership to all. Have dealt with them now since 2009 when I purchased an Elantra, service was great on that car and am sure it will be on the new Sonata also.

heckofchris

Jul 14, 2014

This was my first time buying a brand new vehicle. I was working with Patrick and told him my price range, then we went and looked at some cars. He made some recommendations based off of what i needed for the commute and my interest in a vehicle. I was looking for a commuter ( maybe a elantra) come to find out the Elantra was more than i was looking for and he was quick to point out the Volester. This car was 5k less then the Elantra and was fitting my personality a little more. It was sportier, Same great gas mileage, and I didn't feel like I just bought a "mom car". I appreciate the time and thought he put into my experience and not once, did I feel like a number to him.

Kaykayt08

Jul 9, 2014

This was my first stop on my car hunting adventure. They walked out to meet us in the parking lot before I had even gotten out of my car and instantly pointed us in the right direction. They knew what they had on the lot as well as where it was. Each dealership I visited over the next few days across northern california left me quite disappointed with the low qualty of service, professionalism, and knowledge of the salespeople. Upon returning to Roseville Hyundai, the sales staff worked very hard to arrange everything I needed to get into a new car. Having had my previous car totalled, they understood my urgency and price restrictions and were very accomodating. Definitely worth returning to them in the future!

manriquezyes

Jul 2, 2014

These guys helped me a lot in order to get my brand new car, and I was a tough one to work with. Really appreciate that they were all honest as well.

Mavishawl

Jun 30, 2014

This was my first time buying a new car and the salesmen at this dealership are great, not pushy and very professional. I went to one dealer before coming here and was not pleased, I'm really glad I chose this dealership

Flower2

Jun 29, 2014

David Wilson was a pleasure to work with. He's very friendly as well as informative! He was also very patient. He answered all my questions and help me achieve my purchasing goals. He even offered me the floor room model. How exciting is it to say your car came off the show room floor!!!! David made me feel like a friend. He stuck around after his shift to ensure I had everything I needed and new how to operate all features the car had to offer. Thank you David! If ever in need I'll be back!