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Used Cars for Sale at Right Honda in Scottsdale, AZ

1,645 miles away from you!

Right Honda of Scottsdale offers you the opportunity to find used cars by Right Honda. Right Honda is a trusted dealership serving clients throughout Scottsdale, in search of certified used cars. Also, Right Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Right Honda to get the affordable car that is right for you.

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high price
$29,799
$2,951 above
$879/mo est. ?
38,457 km

Right Honda

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85260, Scottsdale AZ

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109,218 km

Right Honda

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85260, Scottsdale AZ

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high price
$27,488
$640 above
$811/mo est. ?
50,862 km

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$28,788
$3,961 below
$849/mo est. ?
31,540 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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high price
$23,888
$3,058 above
$704/mo est. ?
63,828 km 1.5L

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$23,988
$2,860 below
$707/mo est. ?
76,952 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$21,488
$2,922 below
$634/mo est. ?
54,851 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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high price
$30,588
$1,460 above
$902/mo est. ?
36,390 km

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$29,788
$2,961 below
$878/mo est. ?
63,633 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$22,988
$5,504 below
$678/mo est. ?
33,107 km 1.5L
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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good price
$21,367
$1,133 below
$630/mo est. ?
22,796 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$37,055
$7,983 below
$1,093/mo est. ?
5,555 km 3.5L
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$29,003
$3,746 below
$855/mo est. ?
77,710 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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high price
$33,988
$1,239 above
$1,002/mo est. ?
21,013 km

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$24,887
$8,145 below
$734/mo est. ?
41,128 km

Right Honda

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85260, Scottsdale AZ

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great price
$39,988
$6,119 below
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16 km

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$22,888
$6,334 below
$675/mo est. ?
28,670 km

Right Honda

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85260, Scottsdale AZ

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$37,988
$150 below
$1,120/mo est. ?
4,157 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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high price
$26,778
$1,760 above
$790/mo est. ?
81,711 km

Right Honda

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85260, Scottsdale AZ

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great price
$31,888
$3,581 below
$940/mo est. ?
4,590 km

Right Honda

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85260, Scottsdale AZ

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97,771 km

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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great price
$20,988
$5,776 below
$619/mo est. ?
66,025 km
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Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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high price
$35,962
$2,930 above
$1,058/mo est. ?
16 km

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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good price
$36,177
$1,961 below
$1,065/mo est. ?
16 km
Hot car

Right Honda

Authorized EpicVIN dealer

85260, Scottsdale AZ

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What’s more, Right Honda of Scottsdale has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Right Honda. Check out the listings today to find the right car for yourself. Right Honda is definitely the best place to buy used cars online.

4.7
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Based on 943 Reviews

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M

mammamia1951

Nov 28, 2016

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I have been a customer for the last 20+ years, they always take care of me...............Gaston is always super and of course Mikey, the best, very courteous and had to put up with a couple of "old" people to explain all the futures....

1

1234lme

Nov 28, 2016

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I went and looked at a Honda Accord Coupe I saw online. I drove it, traded my other car in, and was out of there in 2 hours with a new car. The only bad thing I have to say no one really showed me around the car, and how to work the navigation which later I found out needs to be updated and that's another story in itself. Other then that I am satisfied.

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Tee

Nov 27, 2016

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Gary Kravietz the best. He did what he said in a courteous manner and efficient way. Car was ready as was all the paperwork which made for a fast exchange.

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Kensmailbox

Nov 26, 2016

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I have purchased vehicles from Right Honda for about a decade. Today, I purchased a 3rd car, and had a pleasant experience. They will work with you when there are issues. Blake Rehani made the experience easy and wasn't pushy. He seemed to be able to bring out several cars communicated to them I was looking for, I took some time in each of them, and made the selection. Car buying can be frazzling, but I do trust that they try their best to help you.

JN

James Noe

Nov 21, 2016

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Had a very good experience. Great facility and staff. Good selection of cars also

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TJones

Nov 21, 2016

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I am a single women and have never purchased a car on my own. Tony Rogers explained everything in detail and made sure I understood all aspects of the deal. I would recommend Right Honda - positive buying experience

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jbwaltz

Nov 20, 2016

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The Right Honda family made me feel right at home when finding a car. Stephen Parks was incredibly personable, and was able to show me cars that filled my requests without pushing me to vehicles that didn't fit my budget or my needs. Stephen and the finance staff were very accommodating and respected our financial needs. I would highly recommend Right Honda to family and friends.

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cindymarks2015

Nov 19, 2016

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We dealt with Tim Lange and Gary Kravetz. We value our time more than anything and they made our buying experience very easy, convenient and fast!

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K102jhf

Nov 18, 2016

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Had a great experience. Sales and fiance people were great to work with.This was my second Honda from Right Honda. I have always been treated well by all service personal and admin folks.

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Jim

Nov 18, 2016

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Great facility and super selection of cars. Awesome sales staff. I had several of the sales staff come out and introduce themselves to me. Made me feel very at ease

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bobkappa

Nov 17, 2016

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This was the third new car we have bought from Right Honda. Jeff was certainly our favorite salesman we have dealt with. He was honest and upfront about everything throughout the process. We would certainly recommend him to a friend looking to have a painless car buying experience.

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Darby

Nov 17, 2016

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This was my first experience purchasing a car. I went with my dad and we went to a few other car dealerships around this one. The others were helpful but Right Honda was defiantly a step above the rest. The salesman that worked with me was named Zach and he was more than eager to test drive multiple cars and explain everything to me. I left and ended up coming back the next day because of the experience I had and how much I fell in love with my new car :)

SD

Sara Davies

Nov 15, 2016

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Easy, a lot more honest and upfront, and willing to work with you. Doesn't scare you and give lots of options.

C

cars12345

Nov 15, 2016

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The car buying experience was easy, fast, and great! The salesmen were friendly patient, and personable. I would definitely recommend right honda to anyone and everyone.

DW

David Weinstein

Nov 3, 2016

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Outstanding. Greatly enjoyed my experience and interaction. Mario was professional yet fun/social to work with and was focused on my needs/preferences. While my intent was to browse several vehicles that day, Mario was able to provide a wonderful solution that met my needs and allowed me to buy a vehicle that day.

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tomzender

Nov 3, 2016

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Dear Right Honda,Last week I had the pleasure of leasing a new 2016 Honda Fit EX from Gary Kravetz. He was prompt, courteous, efficient, handled the transaction perfectly, answered all my questions, taught me the essentials about operating the car, I put no pressure of any kind on me. I trust Gary and will do business with him again in the future, happily. He is just plain excellent!Thank you,Tom Zender949-910-5075tomzenderatmsn.com

TC

Tonya Childers

Nov 2, 2016

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Easy, fabulous and all together wonderful .

TJ

Tiffany Jones

Nov 2, 2016

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Our experience was the best we weren't expecting to leave with anything, but we left with a brand new 2017 Honda Ex

J(

Julia (Judee) Schuster

Oct 30, 2016

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I recently purchased a Honda CRZ 2015 from Mr. Dexter Jordan. I would like to commend him for his excellent service and follow up. This is the third Honda I have purchased and love it as much as the first.Thank you, Mr. Jordan and Honda.

MJ

mike jang

Oct 27, 2016

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Gary help me out multiple times and I like Honda cars. .

CM

Christine McCully

Oct 26, 2016

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My experience was relaxed and stress free. Craig answered all my questions and got me into a vehicle I love very quickly. The experience at Right Honda was unlike any other car dealer. Craig listened to my needs and expectations and stayed within my parameters when finding me a vehicle. Absolutely wonderful customer service!

A

abs63

Oct 25, 2016

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Walked in with an Oil Change, Came out with Brand new car. Addressed my objections and feelings,. Rocky was by far helpful and perfect. Never going to another Honda

A

Animari

Oct 25, 2016

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Many dealerships are pushy, which to me is an immediate turn off. Sean "Mikey" Klein at Right Honda didn't make a difference when he approached me regarding my 2007 Honda CRV -- he WAS the difference. He is polite, helpful, knowledgeable, prompt and friendly. He has a non-intrusive attitude. I truly felt as if he had my best interests in mind when he orchestrated my purchase of a 2016 Honda Fit. (I absolutely LOVE IT!) The transaction was literally painless. After all was said and done, Sean Klein took the time to pair my smartphone and show me all the features of my new vehicle. I highly recommend asking for Sean "Mikey" Klein at Right Honda if you would like a pleasant car-buying experience. "Frenchie" his manager was also great. Josh, the finance guy, was very cool too.

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Cmccully35

Oct 25, 2016

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Not your typical car dealer. They work with you in a relaxed manner. They make buying or leasing a vehicle very easy and work within your range of needs and price points.

D

doesntmatter

Oct 24, 2016

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I purchased a 2016 Civic from this dealership. It all started when my dad said he only wanted to do business with Right Honda since he and his wife have purchased 3 vehicles there in the past couple years. My dad contacted Cory who was our salesman, and Cory went to Chandler to pick up my car. When we test drove it the first day, it made a weird thumping noise, so we cut the test drive short, literally down 2 streets, and took it back to the dealership. Cory had said that he was going to get a different vehicle from Avondale Honda, but would not make that noise, and have it at the dealership the next day. I called Cory and he told me that he went and got the new vehicle, it was waiting at the dealership for me, but he couldn't make it and gave me the name of his "Uncle" JC to talk to. Before leaving the first day, after the test drive, we took a picture of the VIN to make sure that we were going to get a different car. So we got back to the dealership the next day, test drove the supposed new vehicle, and it didn't make any noise. While waiting for the finance person, we looked at the VIN of the "new" vehicle and IT WAS THE SAME CAR! Cory never got a new vehicle. We were lied to. The finance guy gave me a little money off of the vehicle purchase and it was what it was. I was told that they were going to throw in a dash mat as well. Before leaving the dealership JC had to "special order" the dash mat, which he supposedly did on the spot. So I called back a couple times, only leaving messages and a voice mail, but didn't get a return call at first. Finally JC called me back and told me that they needed to special order the dash mat, and apparently didn't. So that was a week ago. I am still waiting. I dont think I'll ever see it. I don't even want it. I just wanted to see if this dealership, who supposedly prides themselves on their customer service, actually came through. And I am not shocked that they didn't. I even reached out to their General Manager, Darrel D. with my experience, and received a response that it was "going to be taken care of" 9 days ago. Luckily I love the car I purchased. I will never do business with this dealership again for any future purchase, and will highly recommend to anyone I know not to either. Just another car dealership that will tell you what ever they need to tell you in order to get your money. The entire time they will beg you to give them all 10's on their survey, but they will not follow through with what they say they will do. UPDATE: Darrel made my situation right, and I appreciate him for going above and beyond. He was a very nice guy and genuinely showed he cared about my poor experience. Thank you, Darrel. I appreciate you taking time out of your day to help me.

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bmarie

Oct 19, 2016

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I recently bought a Honda Civic at Right Honda and it was nothing but a pleasant experience. Since I haven't had experience of buying from a dealership, I was apprehensive about the whole thing. But, as soon as we made contact with Sean, all my concerns were taken care of. He was extremely patient, knowledgable, not pushy, and really listened to what I wanted and made the entire process very enjoyable. We communicated mostly over the phone and he was super respectful of my time and was so knowledgable on all aspects. I felt very taken care of and confident in my choice. And added bonus, I love my new car! Sean went above and beyond throughout the entire process. I highly recommend him and know I will be back to purchase more when the time comes.

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BT

Oct 17, 2016

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I've bought 4 cars from Right Honda and I love it! Everyone is great! Salesman Mario Petti is fantastic and makes me feel welcomed. Always gets me the best deals. Even the sales department Scott Ford is awesome! I can see me continue to come back here for my future vehicals and recommend all my family and friends to come here.

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Belladog

Oct 15, 2016

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We recently purchased a 2017 Honda Civic Hatchback at Right Honda and our experience was awesome ! Our salesperson (Jeremy) was very professional, knowledgeable and answered all of our questions without the typical sales grind. We were offered many optional programs during the finance process but the finance guy didn't do the typical half hour grind that turned us off during our purchase a year ago at another dealership. His professionalism was greatly appreciated. This was the EASIEST car purchase experience we have had in a very long time. We would highly recommend Right Honda should you be in the market for a new Honda.

MB

Michelle Brown

Oct 14, 2016

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Jeff was fantastic, very informative and easy to work with. He got the car I wanted down to the transmission type and color, going above and beyond to get me the deal I was looking for.

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Tm

Oct 14, 2016

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Got just what I wanted, and am entirely happy with it. Not only is it highly rated, it's purple as well! Love driving my Fit.

EP

Ex potential customer

Sep 30, 2016

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Started out great, then we went to "talk numbers" and they tried to pressure us into signing a contract. We didn't even talk numbers! We left without saying anything because I just assumed that's how car salespersons are. We will never go back or recommend this dealer to anyone.

NG

Norm Goldsmith

Sep 29, 2016

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I purchased an Accord for cash last Dec and now a CRV which I financed. I happened to be looking for the title for the Accord and couldn't find it, thinking I misplaced it. Went to DMV to get duplicate and found out that Honda Financial had a lien on the Accord. Returned to dealership and Frenchy and Mark checked it out and found an error in your title dept. Luckily it was able to be taken care of but could have been a major problem down the road went I went to sell. I feel this kind of error should not happen as to the problems it could have caused. Frenchy and Mark did a good job in getting it corrected,

J

JDogg

Sep 28, 2016

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there is definitely some unethical conduct at Right Honda. When I went to pick up my new car I found my payment was more than we had discussed. I was also given half the amount for my trade-in as I was lead to believe I was getting. I was informed right before it was time to sign the papers. The car was also missing items that I paid for. (Rear Mat - wheel locks - tinted windows) and they never even cleaned the inside before handing it over to me. The general manger Darrell Deak was not concerned when these issues were brought up and Jacob Kannada (sales person) tried to justify everything that soured the deal for me. I have written to Honda North America and brought my experience to their attention and there has been no action from anyone as of this writing. I bought my car 6 weeks ago and I am still angry as heck with them. Honda may be a good product, that remains to be seen, but I will NEVER give another dime to Right Honda.

SH

Stephanie Hupe

Sep 27, 2016

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Absolutely phenomenal!! The staff is so courteous! Mr. Rockey was hilarious and so helpful! We originally were looking for a used car but he made me fall in love with the 2016 Honda fit!!

A

Abundant1

Sep 27, 2016

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Have you heard people say that customer service is a lost art? Not at Right Honda. From the time that we walked on the lot until the moment we happily drove away with a new vehicle, we were treated with respect and attentive care. Having shopped around, this was a very welcome and surprising experience. We can't say enough good things about the folks at Right Honda. We liked our experience so much that we returned and bought a second Honda 2 weeks later!

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hulahoope

Sep 26, 2016

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I never felt pressured or obligated to buy a new car. I loved it!! Best car buying experience of my life!! Mr. Rockey was so courteous and helped me find the perfect fit! Haha the Honda FIT!! I can't wait to drive this car for many years!!

C

CHUCK

Sep 23, 2016

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ARRIVED WITH MY WIFE AFTER CHECKING OTHER DEALERS. HAD TALKED WITH STEVE FABIANO ON INTERNET. HAD A DEAL IN 30 MINUTES OF ARRIVAL WITH STEVE AND SETH. JON FARIS IN FINANCE CHEERFUL AND HELPFUL, AS WAS GARY WHO CHECKED US OUT ON THE CAR. I HAVE BOUGHT AND SOLD OVER 80 CARS IN MY LIFE AND THIS WAS THE SHORTEST AND MOST PLEASANT EXPERIENCE. WE TRADED IN TWO CARS ON A HONDA CRV TOURING. NICE!

C

Charles37

Sep 19, 2016

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Greg Anderson was fantastic to deal with. Made my experience a high quality one. Efficient and very friendly, thanks Right Honda. I will continue to come back when looking for new vehicles.

O

Ovrnight

Sep 19, 2016

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Always happy to work with Gary Kravetz on our Honda purchases. My family has purchased 5 vehicles from Right Honda and Gary Kravetz. We won't go anyplace else.

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brad

Sep 17, 2016

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Your salesman JC Campbell was very knowledgeable about the trucks that I looked at. He was polite, & friendly & put me at ease while we shopped for the car & truck. I ended up buying a 2014 Honda Ridgeline. JC is a great salesman to have at your dealership. The closing staff were also very pleasant & friendly & sealed the deals with ease.

M

MrK

Sep 17, 2016

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Just purchased a new CPO CR-V from Right Honda and had a great experience. My sales help was very friendly and knowledgeable. He understood our needs and price point and gave us space to make our decision. I would highly recommend going to Right Honda to purchase a vehicle.

FB

Frances Beardsley

Sep 16, 2016

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It was a good experience and I had a great time. Enjoyed the no pressure sales and I got the vehicle I wanted. .

T

techprof

Sep 12, 2016

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JC Campbell is the real deal. He took his time showing us new cars, colors and models. He has an excellent personality and is an asset to the sales staff at Right Honda.

C

Civic22

Sep 11, 2016

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Execellent sales service from Jacob Kannada. Had no hassles and sales person was honest and kept his word regarding the deal. Jacob was also supportive when I had a few small technical isuues that were in the way of completing the sales process.

J

Joy

Sep 9, 2016

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I just relocated from Florida. Here in Scottsdale cold A/C and tinted windows are essential if you want to drive in comfort. I gladly traded in my 2009 Civic with its feeble A/C and un-tinted windows. It was a sauna on wheels. I was treated with respect and professionalism by everyone I dealt with at Right Honda. Tony Rodgers, the sales specialist, paid attention to my requirements, and took great care to answer my questions and put me at ease. It was clear that he loves helping people find a car that will suit their needs and increase their long term happiness. He was patient, not pushy, and a genuinely nice guy. All in all it was a pleasant (actually fun) experience and I LOVE my fabulous new car. Joy

A

Albert

Sep 8, 2016

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Jacob Kanada took care of me like vip they are very friendly and no pressure beautiful atmosphere recommend very much thanks again to Jacob for his excellent work

H

Happyat2016

Sep 8, 2016

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Time was spent well, They heard what I our needs were, NOT JUST Selling A VEHICLE , Thank You All For helping us David K. Scottsdale AZ

CS

Chelsi Salvatore

Sep 7, 2016

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The whole process of buying a new car was very easy. Everyone was extremely helpful and friendly. When I eventually buy my next Honda I will be going back to Right Honda.

G

Gwberg

Sep 7, 2016

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Excellent service and great listening skills by the entire sales group. They did not waste my time trying to sell me something I didn't want. People were friendly and not pushy at all. I had a great experience buying my Honda Accord from Right Honda!

L

look_its_pearl

Sep 6, 2016

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Mario was very helpful and informative. He made sure to find the right Honda vehicle with all the features I wanted. Thanks to Right Honda for making my first car purchase a comfortable and pleasant experience.

D

Danieljh189

Sep 6, 2016

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This place really knows how to make you feel good about your purchase! Minimal pressure and very knowledgable team! I'm am so happy with my 2016 Honda Civic EXL

NJ

Nichols, Judi

Sep 5, 2016

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JC Campbell was helpful, knowledgeable and kind. Danny, his manager good to work with. Josh in finance also right on the mark. Thanks to all for making this a pleasant experience.

F

Franny

Sep 5, 2016

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I've bought my last 3 cars from Rick Morse best guy ever !! Feel very comfortable and makes buying a car so nice!!! Brad Pringle was amazing I've known him for several years always professional!!! Thanks Right Honda !! Love my new CRV!!

N

neptune

Sep 4, 2016

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As a first time Honda owner I absolutely love the Fit!. Great pick-up, very roomy. Both Sean Hornbeck sales rep and finance manager, Edward Lounds were professional and courteous. Recommend dealership to anybody who wants a car with a great engine.

C

carred

Sep 3, 2016

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We are a returning customer and have always been treated right and come away with what we want. We will always return to this dealership even though we live in the west valley, it's worth the trip.

J

janice1414

Sep 3, 2016

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We recently purchased 2 vehicles at the same time, and had a wonderful experience. Sales team were knowledgeable and helpful, and purchase negotiations were swift and fair. Highly recommend!

DH

Daniel Haddad

Sep 2, 2016

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Zach was very knowledgeable! We were in and out the process was quick and almost painless!

GM

Gregg Mitchell

Aug 31, 2016

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A pleasant and fun experience. Marshall was awesome to work with! .

RO

Richard Ong

Aug 31, 2016

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Dealership treated us fairly and honestly in the purchase of a vehicle. The experience was totally different than with another Honda dealership. We received excellent treatment and a good price.

C

csmckendry

Aug 30, 2016

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Very informative, not pushy sales person, willing to help negotiate a good price! Hooked up an amazing deal felt very comfortable with the RIGHT HONDA TEAM!

MS

Mark Schwinkendorf

Aug 29, 2016

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I was very impressed with your professionalism and the attention and speed that I received with regards to completing my purchase.

K

Knjoiner

Aug 29, 2016

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I love Right Honda! I after a few hours of trying to choose the perfect car, I leased my very first car, a Honda Fit from Daniel! The service was amazing. One of the other employees, Chris, bought us lunch while we waited to meet with finances. It was just a great experience overall and I'm so happy with my new car. It suits me really well and I would definitely recommend Right Honda to any consumer.

S

Stevenadvisor

Aug 26, 2016

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Colin Moss took the time to ensure I understood the technical safety features with patience! What a great guy!Finance person terrific too. He served in the Military as well. A special person!!

TW

Tyler Weis

Aug 25, 2016

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Straightforward and Efficient. No Complaints very professional and Transparent.

D

Don64

Aug 25, 2016

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We have been bringing our cars to Right Honda since 2002 and have always been pleased with the service and attention that we receive. Recently Scott Ford of your service department along with his team was particularly helpful in identifying and correcting problems and potential problems with our Honda FIT and Accord. In addition to the mechanical service we have had excellent follow-up by "Marshall" the sales representative who originally sold us both automobiles with which we are well pleased. Don Robbins, Phoenix

WL

William Lawson

Aug 23, 2016

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it was a excellent experience, got the color car that my wife wanted, this the second car purchasefrom you , thank's

JP

Jet pilot

Aug 23, 2016

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Looking at new suv's. Went in just to test drive, drove home with new car. The best part was the amount of laughing we did with sales rep and sales manager.

R

ruby12345

Aug 19, 2016

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Excellent and straightforward service. Ricky Greer, the man who helped us, was wonderful and knowledgeable. All staff that we came in contact with were very helpful and friendly. Great dealer!

T

tbk1313

Aug 19, 2016

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This is our second Odyssey purchased from Right Honda, both times we received excellent service from the sales personnel we dealt with. Zach Anderson was polite and helpful and Jeremy French helped us with the financial aspects of our purchase. When it comes time for us to look at another vehicle, Right Honda will be our first stop.

WJ

Warren Jephcote

Aug 17, 2016

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The salesman was absolutely awesome. The whole experience was smooth and easy. Highly recommend Right Honda

L

Linc1124

Aug 16, 2016

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Percy Campbell is great! Don't walk, run to Right Honda and find Percy. He listened to what I wanted and didn't try to sell me something I didn't ask for and I thank him for that.

B

Barb

Aug 16, 2016

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Our salesperson, Gibby, was awesome, helpful and super professional. He answered all our questions and went above and beyond to help us with our decision on a car and lease. We were super pleased.

J

Jephcote56

Aug 13, 2016

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I cam in to Right Honda figuring that it would just be another car buying experience. I was wrong. They made it a very smooth and easy process and I left with a car that I love and can only recommend Right Honda with the highest rating.

B

BlewEyedBeats

Aug 13, 2016

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Mario petti was very to the point and very honest about my situation and did what he could to help me . I appreciate it . Thank you

EK

Ernest Keith

Aug 12, 2016

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Jacob was professional, helpful, friendly, attentive, and provided timely followup after the sale. Good job, Jacob.

7

77zephyrus

Aug 12, 2016

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Stress free, awesome dealer, friendly, not pushy, great finance manger, relaxing environment, hard working, clean, comfortable and great service. Highly recommend this dealership to people.

J

JerryGo

Aug 11, 2016

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My salesman Taylor was very patient. I test drove three different cars and he never once hesitated to help me. I really appreciated the professionalism, directness, no pressure, no hype attitude. Overall it was just a pleasurable & great experience. Gave me a great price, couldn't be more happy.

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seacat3

Aug 10, 2016

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This is our 6th new Honda that we've purchased from Right Honda all with Craig Thorpe. We've had nothing but great experiences with the entire Right Honda staff.

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Andrew

Aug 7, 2016

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My experience at Right Honda Scottsdale was Great. Felt comfortable the entire time & they were super helpful with my first purchase of a Brand New Car. Would recommend them to my family & friends. Extremely happy with my experience & my new car.

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Believer

Aug 6, 2016

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Don't buy at Right Honda! These people agreed to $24,000 but rushed me out the door with a signed contract price of $33,000. The next day I went to return the car and to get my car back and they refused. If you go to this dealership, take a video camera and a audio recorder, you will need them.

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Jaycee

Aug 4, 2016

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I had a great experience and will be a return customer, when I buy my kids their Hondas in a couple of months. I look forward to purchasing two more hondas

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alvaro sande

Aug 1, 2016

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I just got a lease on a New Pilot and the service was excellent. Very host quick and efficient.No games or false offer, just good reliable sales service.Marshall did an outstanding job!!

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KTNguyen2016

Aug 1, 2016

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The entire process was really quick and straight forward without any hassle in pricing. Larry Egnor and the Finance service department (Craig) were really nice, straight forward, patience in explaining the options and were really helpful in completing the deal in the least amount of time. The entire experience is unique and completely different than other dealerships. This should be the experience for consumers buying or leasing new vehicles. It was very professionally done.

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Mmehltretter248

Jul 30, 2016

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We went to several other dealerships and had a very negative experience with the other Hondas in town. Right Honda was amazing because we met Jacob Kannada. He took the time to work with us and listen to what our needs were. He even came in on his birthday to meet with us. He clearly explained the process and made is very easy to do business with Right Honda. We were thrilled with the process and will definitely go back when we are in the market for another vehicle. Additionally, we've serviced our other Honda at Right for the last year and had a great experience at their service department too.

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JerPam49

Jul 30, 2016

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Overall experience I rate as a 10 would liked to have seen more color options, but, its that time of year. And so there. 25

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jharbert

Jul 28, 2016

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I highly recommend Craig! He went above and beyond to make me happy and give me a great deal that I couldn't find anywhere else.

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Lalo123

Jul 27, 2016

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Very awesome customer service. Took care of me, answered every question i had and they made sure i was happy with my new car purchase!

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KatMan

Jul 27, 2016

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The salesmen were very informed about the car-helped us find the right model for us without the hard sell other dealerships outbid through. They were passionate about Honda automobiles and it came through.

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Tom De Paolo

Jul 26, 2016

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Stolen car...totaled. 115 degree heat. Not the ideal circumstances to look for a replacement vehicle. EVERYONE we dealt with at Right Honda was low key, professional, upfront and extremely helpful in helping us select a car and terms that made sense for US as well as the dealership.I'm hesitant to single out anyone in particular as they were all very pleasant to work with but I would be remiss to not mention Ricky Greer in particular. Amazing young man and one whom I suspect my wife and I will look forward to seeing frequently--not just when we need another car.

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goodsteward

Jul 18, 2016

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Rick Morse is our guy. He's sold us three cars and has been very fair with pricing. Will stick with Right Honda for future purchases.

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J-Dogg

Jul 13, 2016

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You get plenty of attention when you are shopping. They have all the time in the world for you. Once you buy something or commit to a purchase, say good-bye to your sales person and get ready to be shuffled off to whoever is standing around. You are not longer important once they have your money. Hared to believe they any repeat customers.

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Civic

Jul 13, 2016

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My lease was ending and I was wanting to purchase my vehicle. After a horrible experience leasing my vehicle, going to purchase it was a pleasure!!!It was easy, no hassle and totally changed my feelings about this dealership.

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Mmilmine

Jul 11, 2016

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Had a positive experience with the salesman.Rick showed us vehicles that we were interested in and was not pushy in the sales presentation which I greatly appreciate

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drjry

Jul 11, 2016

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Right Honda was the convenient, local dealership when I was in the market for a new car recently. I ran into Greg in the parking lot and he quickly got us some water in the extremely hot AZ heat. Through the course of maybe 4-5 hours we tried a few different cars, talked back and forth about price, and ultimately I walked out the door with a brand new 2016 Honda Accord. Greg was respectful, helpful and incredibly nice. I had no idea I was his first ever sale! Would recommend him again to anyone.

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Tiger

Jul 9, 2016

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Having purchased vehicles over the years I can comment on how going to the dealer has always been a dreaded event,. When forced, we did it.Not the case at Right Honda.. Now after several ( a lot) of purchases by us, and our friends we recommended to go there, we are convinced that this is the dealership to go to. Really competitive pricing, great selection of vehicles and genuinely nice people. This includes the service people we've met.Thanks Right Honda and Gary!

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Evelyn

Jul 9, 2016

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Zach was extremely helpful in making sure I was able to get all the features I wanted on a new CRV. "Frenchy" was great at finalizing all the details. The gentleman who worked with me on the financing made the process easy. I would definitely recommend the team at Right Honda.

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AZDOR

Jul 7, 2016

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Purchased a new vehicle from Gibby. Great person to work with. Very knowledgable and took the time to listen to the needs of the new car being purchased.

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steve2923

Jul 6, 2016

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Make sure you connect with Ron Rocke at Right Honda for the best no pressure buying experience. Great salesman who went the extra mile to make sure he clearly was the "helpful Honda guy".

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donna456

Jul 5, 2016

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Mario Petti, as well as other individuals, worked very hard to make it possible for me, as a first time Honda car buyer, to be able to purchase a brand new vehicle instead of a used one. Thank you.

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ps

Jul 5, 2016

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I spoke on phone and set up an appointment for morning visit also explaining that I had another appointment later in the afternoon and so I wouldn't be buying the car immediately. The gentleman on phone was polite. The next morning I get there but the same gentleman I had spoken to wasn't available and so was taken care of by someone else I don't remember the name of. From the beginning they didn't seem interested to show me the cars. One of them started conversations with "Let's not waste each other's time...". Later while I am talking with one salesman discussing the prices, another salesman just interrupts us and asks me if I was going to buy the car right away. When I told him I have another appointment somewhere else (which I had already informed them about before setting up the appointment with them), he said there wasn't a point in talking to me then. The first guy I had spoken to over the phone had said they were interested in my business apparently. I thanked them for their interest in my business, picked up my keys and left in utter disbelief. Do they really run businesses like this even today??

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Steph

Jul 5, 2016

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We returned to Right Honda for the second time to lease another car. Jeremey Gruis is really hard working and a pleasure to work with as was Justin who completed all the paperwork. Thank you!!

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Mgearls

Jul 4, 2016

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I had a lower budget, and was a first time car buyer. Craig Thorpe made sure I found a car that perfectly met my needs, and is a better car than I thought I could ever afford! Right Honda is wonderful!

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Mike Shefler

Jun 29, 2016

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Very Happy With The Service I received fro Mario & Dustin In Finance. All Who I dealt With WereExtremely Professional. New Vehicle was Prepped & ready in an Hour

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Amy Hood

Jun 27, 2016

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Steven was great to work with and kept me calm through my first car buying experience! I had a lot of questions and concerns, and he was able to answer all of them. He made sure I was comfortable making the decision and was very thorough through the process.

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jeffehrlich17

Jun 27, 2016

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Larry Egnor and his team did a very nice job of taking care of my needs. I felt like l was given a fair deal and not pressured.

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rvp123

Jun 27, 2016

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Costco recommended them for the best price and Jacob and John were good to work with....all went well......only problem was I had to return next day as tire pressure alert went on....

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happyCRVowner

Jun 22, 2016

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We found them to be very easy to work with, getting good information without a lot of pressure. Rick was very helpful, and went out of his way to make sure we were satisfied. I would definitely buy another car from Rick and Right Honda.

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TJ

Jun 21, 2016

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NO BS RUN AROUND. THEY DID WHAT THEY SAID THEY WOULD DO AND HONORED THEIR WORD IN OFFERING ME A PACKAGE THAT WOULD WORK FOR MY SITUATION.

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Sean Bardenett

Jun 21, 2016

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Very professional, efficient and quality experience. Top notch. I would refer a friend based off my experience.

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sbsb23

Jun 20, 2016

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Brad and Craig were excellent. True professionals who made the experience. They were efficient and understanding and did not ever pressure me into anything I was not comfortable with. Highly recommend working with these two.

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joanie

Jun 14, 2016

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My experience with Right Honda was enjoyable. Jeremy French was very helpful in finding a vehicle that I was looking for. Not the one....I thought I wanted, but the one that was right for me and right for my budget. I'm so happy with my new CVR. Joanie

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Jarupnik

Jun 14, 2016

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Had a great experience at Right Honda, convinced me to switch leading from Earnhardt to Right based on great customer experience. Also talked to "The Marshell," he was very helpful and enhanced an already excellent experience

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Kcorbett823

Jun 12, 2016

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The entire staff at right Honda made my first car buying experience a very enjoyable one. I was dreading the process of getting a new car but right Honda made it so easy and got us in and out of the dealership in no time.

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lgr0022

Jun 11, 2016

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I have been a client here for the past 26 years and still come back, both for new vehicles and for service on my vehicles. I will continue being a client as long as they are there..

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Laura Atkinson

Jun 11, 2016

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I loathe negotiating a car deal. However, my experience with Right Honda was very positive. JC, Chris (sales manager) and Justin (business) made my experience positive because they were very understanding and accommodating.

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Rachelle Regis

Jun 10, 2016

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I am a millennial so I obviously wanted to do all of my negotiating for my new lease via email. A lot of the other people that contacted me kept telling me to come in and we would do it in person even after I asked to talk over email. When Gary Kravetz contacted me I assumed it would be the same scenario but I asked Gary to work with me via email anyways....and to my surprise and pleasure he didn't hesitate at all. He sent me all of my options and answered all of my questions very quickly (literally within minutes). We picked out my new car over the internet- he had all of my paper work ready for me when I got there. He showed me the new features of my new Accord, I signed my new lease, and I was in and out in 30 mins. It was AMAZING. I was dreading going in because it is always a hour plus ordeal, but this was amazing it was like the Amazon Prime of car buying. Will 100% go back to see Gary (and by go back I mean email and then go in) when my current lease is up! WOOhoooo so easy, I can't believe I put it off for 3 months!

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ulcllc

Jun 8, 2016

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Craig Thorpe is the man! For the second time Craig stepped up, found me the right vehicle, and made the deal! He's the best!I never had to sit around for hours in the dealership. I gave him all my financials and waited for the call. He nailed everything...color, style, mileage, and bank rate. I couldn't be more pleased.Right Honda is the place and Craig Thorpe is the one to work with!

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Twocsandaj

Jun 8, 2016

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I searched the Internet for a long time to find the perfect car for my daughter. I compiled a short list of what I deemed as the best of the best and we set out to find her dream car. The first cars we looked at (at another dealership) were overpriced and were not in the advertised condition.When we arrived at Right Honda the car we had called about was right out front waiting for our perusal. The car was in like new condition (just as advertised) and the Right Honda employees were all eager to deal with us. The Sales Team made every step of the transaction quick, easy and a pleasure.

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Matthew Peer

Jun 8, 2016

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I pulled in the dealership wanting a brochure for a Civic. I ended up leaving in 2 hours with a new 2016 Civic. This was my first experience buying a car and was a lot of fun and I'll never forget it.

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Jewels65

Jun 7, 2016

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Rick Morse made buying the 2016 HRV a hassle free and enjoyable experience! He listens to you and is very helpful at every turn in the process! No pressure and very efficient! I would highly recommend Rick Morse to all my friends! Five stars !!Our daughter is very satisfied and loves her new car! She commented how nice RICK WAS! THANK YOU RIGHT HONDA!

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pamela1357

Jun 6, 2016

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My husband and I have purchased many cars at Right Honda. We have always worked with Craig Thorpe. He is always very professional and has gone above and beyond to find us the car we need. We will continue to buy our cars here and we always recommend Right Honda to our friends.

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EleniDoe

Jun 4, 2016

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Kris Criswell was friendly and knowledgeable. His experience shows. He also called us back to improve the deal we already had. Super service by all!

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Will P

Jun 1, 2016

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Bought my 3 daughters their first car and Mario made the experience wonderful. Got an amazing deal on a 2016 Civic and while I almost always sell my own vehicle versus trading in, they gave me top dollar KBB value for my trade. Mario did pressure me a little to buy the car that day, but he did hold true to his promise to make me 100% happy with the deal they offered so how could I refuse?

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Richard Phillips

May 29, 2016

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I talked with Ryan about a CRV EX i wanted to purchase for my daughter. I explained that I had a particular number $$$ i wanted to be at (out the door). He put me on the phone with Steven, i then explained what I was willing to pay to Steven. He first told me that the price I wanted to pay was not enough for the vehicle I wanted to purchase. I then told him that was fine, and I would purchase a SUV somewhere else. Steven then tells me he can do the price i suggested. I told him to not waste my time or his, my number $$$ was all i was willing to pay. he assured me he could do it and asked if i could be in the next day. I agreed and confirmed the price I wanted to pay and he said he could make it happen. I arrived at the dealership and the sales person (Ryan) was not there. I was then handed over to another sales person (Mark). I drove the vehicle and was happy with the vehicle. then we went in to do the normal sales pitch. Mark had his sales manager come over and after talking briefly with me, tells me he can't sell me the vehicle for what was told me over the phone by Steven. I think that Steven should be fired for lying to a previous customer who was prior to this happening very happy with this dealership. I had purchased my wife's car there in 2013. I will not be purchasing another vehicle there if this is how they treat their customers now..... Also, I have the conversation with Steven recorded on my phone.Unhappy customer,Richard Phillips

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Dean

May 27, 2016

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Excellent dealership and the people are just great. We got a very good deal on our SUV. We had no hassles or stalling when making our purchase. First time Honda buyer and very happy.

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Patti

May 23, 2016

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Bought a 2010 Honda Civic with 10,000 miles-what could go wrong? Plenty.BAD BRAKES, BAD A/C, ROTTEN VISORS-TERRIBLEMECHANICS, TERRIBLE FINANCE DEPT - TRADED IT AT 14,000 MILES.Always wanted a Honda-NEVER AGAIN!

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jacqueline adams

May 23, 2016

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very quick and very helpful and very down to the point assistance .

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Car lover

May 17, 2016

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Everyone was courteous, knowledgeable and concise. No hassles at all. Got right to the point and very helpful.Craig explained each part of the experience and was very helpful answering our questions.

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Kia

May 12, 2016

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Ricky was very helpful in helping me find exactly the car I was looking for! He was very friendly, knowledgeable, experienced and sincere! I highly recommend him! Adrian was also very helpful and I would recommend him as well!

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Richard Dent

May 12, 2016

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Craig was great! He helped me figure out exactly the right car fit for me and my budget. .

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Ashaz01

May 10, 2016

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My experience is what we all wish car buying could be. Fair, courteous, problem solving, fast. Thank you Chris Rodriguez for making it happen, Cameron Fisher for your leg work, and Financing guru Kris for efficiency. In addition if you happen to need a car deal with less than stellar credit this is a great place to call. Just give it a try with tax return season and drive a safe, reliable car.

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Adam

May 10, 2016

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I was dreading the new car buying process, but Right Honda made the process so low stress. When I showed up the first time the Sales rep, Steve, just let me test drive the car I was looking to drive, then he answered all the questions I had, and while he did tell me the rough estimate for purchase price (after I asked) and trade in value, he never once asked me if I was interested in buying. It was so refreshing not to have a salesman pushing a vehicle!After I left my first in person experience, the fleet director, Gary, followed up with me via email and was able to provide specific information on the vehicle I was looking at. He broke everything down, so there would be no surprises when we showed up to purchase the vehicle. We just showed up to sign the preset papers, moved stuff from our old car, and were off the lot with new vehicle in less than an hour (and that includes the salesman showing off all the features of the new car)!It was also very refreshing that they didn't push any "add-on" warranties or vehicle coverage items. It was just come in, sign the paperwork we previously agreed upon, and drive away in your new car!I will never buy another Honda from any other dealership!! Best in the state, without question.

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LB

May 9, 2016

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Right Honda provided exceptional customer service! They were extremely knowledgeable, patient, considerate and attentive to every detail throughout the purchase process. The best experience yet!Love my Honda Accord!

EJ

Eric Jared Weinmann

May 4, 2016

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I recently leased a CRV from Sean Corbett. This was far and away the best car buying experience I have ever had. Sean took time to make sure I was getting the right car and the right price and was always available to answer questions I had both before and after the sale. I would absolutely recommend Right Honda.

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Eric

May 4, 2016

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I recently leased a CRV from Sean Corbett. This was far and away the best car buying experience I have ever had. Sean took time to make sure I was getting the right car and the right price and was always available to answer questions I had both before and after the sale. I would absolutely recommend Right Honda.

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Aclayton5049

May 2, 2016

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Every one was awsome helpful and friendly .the whole time they made the deal simple and easy to understand ..and i wasnt in there all day so that was great

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Anthony Abkemeier

May 2, 2016

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With the help of Gary we purchased the car with the options/color we wanted. Gary found the car out of state and had it transported here. We went through 2 other dealers prior to Right. The other dealers either wanted to only sell the color they had in stock or if they would did get our preferred color, negotiating a price was very aggravating. At the other dealers I was told the MSRP is our price. I told them I would think about it, then immediately they would say we can negotiate. I do not like the hassle/aggravation of negotiating with car dealers. That is an old practice that needs to be revised. Give me a fair price and I will gladly pay it. Gary did just that. He quoted me a fair price from the start, we were both happy, the deal was done in 15 minutes. NO hasssle, no negotiationing needed etc. Thank you Gary!

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tannerezell

Apr 27, 2016

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This will be our fourth vehicle purchase from Right Honda over the years, we keep going back. The sales staff are friendly and knowledgable, never pushy. Mitch sold us our last two cars and he's been great. Their finance guys are great to work with as well, all four cars we bought we ended up at Jon's desk in Finance and he's always taken good care of us. The service we receive at Right Honda is why we'll keep going back.

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pepperron

Apr 24, 2016

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What a great experience buying my new 2016 Honda Civic. Jeremy Hennke (my salesman) and Ed, who did my financing and the rest of the staff are a class act. They treated me the way a customer should be treated. Gave me a more than fair price on my trade and a great price on the Civic without all the runaround that you typically get at other dealerships. Thank you, Ron S

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slackfarmer

Apr 22, 2016

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Told Rick Morse exactly what I wanted, he had it and did not try to pressure me into buying. Explained all features, set up all accesories and after 5 minutes I felt like I had known him for 30 years. Rick knew that I was an educated buyer, and spoke to me in that manner. It was the most pleasuable buying experience I've ever had in 40 years. In and out of the dealership in 75 minutes, was the greates part of the entire process.

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tifferino

Apr 21, 2016

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I could not be happier with my experience at Right Honda! From the first time I walked onto the lot, I was treated with the utmost respect! As this was my first time buying my own vehicle, it was a real important decision to make. While it did take me three visits to make the decision, Mr. Campbell was very personable, professional and made the process a lot of fun! Everyone at the dealership took really great care of me I felt like I got a great deal on the car. Thank you so very much for all your help, time, and patience!

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Elaine1

Apr 19, 2016

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My experience there was easy. Never felt pressured and I would recommend Right Honda and Gary Kravetz. Looking forward to enjoying my new ride during the next few years.

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MadamFalafel

Apr 18, 2016

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What a fantastic experience! We used the Costco auto purchase program and it was so simple. Sean Corbett contacted us immediately and was easy to work with (and funny!) There was no nonsense, no back-and-forth; he was fair and also respected our schedule. Sean was patient showing us all the features of our new car (twice!) and made the experience a fun one. We drove off feeling fairly treated and confident in our decision. Highly recommended!

DG

Deb G

Apr 17, 2016

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Good service, quick, efficient. Nice job! I have always had my old Honda serviced at your dealership and had excellent service as well. Bill Thornton always take good care of me.

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mmaguire001

Apr 13, 2016

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I just want to say That Mark Laster sales person was kind and thoughtful and extremely helpful ! Also Gaston Villegas was extremely patient and kind with answering my questions I had about getting out of a leased CRV that I loved and go into a purchase instead of a new HRV my many questions and very patient with me . Lastly Kris Criswell the Finance manager was terrific too ! He took time and did not rush me when I had questions or hesitated with mKing a decision. Both Kris and Mark took my phone call 2 and 3 days after purchase of my new HRV and encouraged me to come in again and they would go over all paperwork if needed.

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PRAGATHI

Apr 2, 2016

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Love their service!!They have listening ears,Eagles eye on customer requirements, Fast as horse, they have patience as that of turtle. They have the power of dreams & they like to start something special everyday. Overall best best dealership in the valley!!!

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Disgusted consumer

Apr 2, 2016

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Jeremy told me that they had the van I was looking for in my budget. Once there I found it to be all lies! Waste!

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Sharon Garcia

Apr 1, 2016

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Extremely positive experience...Rick has always been good to my husband & I...this experience was no different!

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cb

Mar 31, 2016

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This was by far the best car buying experience that I've ever had! Ninety percent of the transaction was done via emails. I spent very little time at the dealership finalizing the sale. I worked with Cory Fair (sales) and Kristopher Criswell (financing). They were both very professional and straightforward, which I greatly appreciated. Based on my experience, I will definitely return to Right Honda for my future purchases, as well as recommend Right Honda to others. Thank you for the awesome car buying experience!

RC

Robert Crawford Jr

Mar 31, 2016

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I worked with Colin Moss at Right Honda. He is very professional and answered all my questions. I think the entire process to purchase took about an hour. I utilized the Costco car purchase program and think this was a good deal for me.

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Hondafanatic

Mar 29, 2016

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Bought a new car from Right Honda again. This time not only was the service excellent, but the buying procedure, time to complete transaction, was the best. Thank You for a great buying experience.

DG

Diane Giammarino

Mar 28, 2016

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We were looking for a specific Civic for my daughter and Larry in fleet expedited this process in just a couple of days. He made the usual experience in buying a vehicle so pleasant and easy, that we ended up purchasing an HRV as well from him when we came into meet with him on the Civic. He was supposed to be off at 5pm and ended up staying with us looking at new vehicles and working on a deal with us well into the evening. Very patient and pleasant salesman. The whole process was smooth even financing and the paperwork was quick and seamless. Thanks Right Honda.

BT

BEN THE BROKER IN FLORIDA

Mar 26, 2016

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MY CAR SALESMAN SEAN M. CORBETT I LEFT A INTERNET MESSAGE ON 3-22-16, GOT IMMEDIATETE RESPONSE AND BOUGHT A NEW 2016 CIVIC ON 3-26-16 !!! SEAN MADE THE TRANSACTION----EASY----FAST----TRANSPARENT-----HONEST---COMFORTABLE----TRUSTING !! I WAS IN FLORIDA OVER 2,000 MILES AWAY !! FINALLY SENT MY SISTER IN TO COMPLETE THE TRANSACTION. SEAN GETS 6 STARS !!! THANKS SEAN. BEN REAL ESTATE BROKER IN FLORIDA.

SB

Stacy Bruce

Mar 23, 2016

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We went into Right Honda, planning to just gather information and shop around for price. Daniel our advisor was very knowledgeable about the car and really knew his stuff. Previously we had visited other dealerships and were so unimpressed with the sales people. How do you sell a car if you don't even know what features are in the car? Daniel was aware of the features and was able to clearly explain how they worked. We started the process planning to just gather information, but while we sat there the dealership really came to the table with a good price for the car. Jon the Finance Manager was helpful while we paid for the vehicle.

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Wgs

Mar 23, 2016

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I was glad to find the vehicle I was looking for and Rocky was great to work with! I am very happy with my new Accord Sport! It's going to be a great car.

CM

Color matters

Mar 22, 2016

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I find buying a car very stressful.....JC kept it light and fun. Found the car we were looking for in the right color. Just wish it didn't take so long to finalize the sale.

MP

Melissa Pratt

Mar 22, 2016

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It was a great experience working with Marshall. I actually had fun with the leasing process as Marshall was very personable and great to work with. Highly recommend him!

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vdumire

Mar 21, 2016

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I give this dealer a 1 star only because it won't let me leve it blank. I did a transaction through Edmunds for a $22K car and they switched the pricing to almost $30K! Initially I was extremely happy since this was painless until I discovered the switch and they don't want to answer a simple question of how they could deliver a car that wasn't the one we agreed to.Never again will I go to this dealer even though I'm in the market for another vehicle.

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Thejohnsons

Mar 21, 2016

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We worked with Mitch who was just awesome! He went above and beyond for us to get us the best deal possible. It was not, at any point, stressful. We will definitely be back & refer to or friends and family!

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Shiva

Mar 21, 2016

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I loved the way he treated me. He gave me a good deal. He listened to me and understood my situation. Mitch was so friendly.

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Ronnie Brown

Mar 19, 2016

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I was looking for a new Accord, The experience started really good until they LOWBALLED me for my trade! It was not even bottom KBB!I said to the salesman Mitch that I was insulted and could he return my car key! He replied we have to start somewhere!

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Lexim123

Mar 12, 2016

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I spent almost 2 months working with another dealership with no luck in getting the car I wanted for the right price. I called Chris Rodeiguez and within 8 hours I was set up with my car at a better price that the original dealership offered. I will never use a dealership other than Right Honda for my car needs.

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Kevin314159

Mar 8, 2016

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Steve was great to work with, we bought my wife's accord through him several months ago and came back to work with him for the CR-V.

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Seanmcvicker

Mar 7, 2016

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I originally came to Right Honda in February of 2015 to purchase a new car. After speaking with a salesman (Gibby) and a visitor from corporate, I decided to lease a new Accord instead of buy. I did this because I was told that no matter how many miles I put on the car or if I was in an accident, I would be guaranteed 50%-60% of the cars original value after 3 years ONLY if I came back to RIGHT HONDA and purchased or leased a new vehicle. I made sure this was very clear and every time I asked about this point both Gibby and the finance guy reiterated that mileage does not matter as long as I buy or trade with RIGHT HONDA. They also informed me that I could trade my leased car in for a new car at any point in my lease and pay $0 in penalties. I have a witness that heard exactly the same explanation and understood it exactly the same as I did. These are the sole 2 reasons why I chose to lease instead of buy. Now my lease was for $413/mo after putting around $2500 down, which is quite high for a lease but with the mileage being unlimited I was okay with that price considering I drive a lot.Fast forward to February 29, 2016. I came to Right Honda to get an oil change and decided to take a look at the new Civic LX while I was there. Gibby happened to be the representative available so he assisted me for a second time. After driving the car I expressed interest and we started talking finances...They informed me that because I put 22,000 miles on the Accord the value was substantially lower than what I have paid toward my lease ($7,500 to date). That makes since had it not been for what the originally told me about the lease last year. (Again they said over and over again that mileage does not matter as long as I buy or trade for a new car at RIGHT HONDA.)After I reminded Gibby what they had promised when they sold me on the lease, he came back with an offer to sell me the Civic LX at $433/mo for 84 months!!! That's $36,372!!!! The car was valued at just over $19,000 MSRP, which is higher than what it's actually worth! That's insulting! I told them I was fine to keep my lease considering I'm guaranteed at least 50% of my cars value after 2 more years and that's when Gibby brought in Edmund from Financial Services... Edmund told me that the guarantee of at least 50% of the cars original value is ONLY if I drive an average of 12,000 miles a year or less and if I wait 2 more years to trade in I will be throwing away thousands of dollars and I will still have to pay for the gap between what I've paid towards my lease and the cars actual value, which I was told would never happen so long as bought or leased a new car at RIGHT HONDA...Now that I had learned everything they told me about the lease was a lie (the other alternative was they were lying to me now to make more money, either way it's a terrible way to treat a customer) and believing that I HAD to trade in my lease with RIGHT HONDA, I was in a very uncomfortable position. Eventually they reduced the offer to 72 month term at $399/mo. That's $28,728... Also with that offer they told me that they would cover the gap for me with my lease, take that loss on the chin and I wouldn't have to worry about the almost $6,000 difference...So the question becomes, how does a car that is valued at $19,000 suddenly become worth $25,000 before interest on my purchase??? I thought I didn't have to pay for the gap??? In order to make me feel better they said they'd throw in a 3 year/36,000 mile warranty for me for free. Doesn't every new car come with a minimum 3 year/36,0000 mile warranty??? At this point I honestly felt disgusted. I truly believed that I had no choice but to make a deal and get out of my lease because either way I was going to have to come back to them eventually due to them telling me originally that I couldn't trade me lease with any dealership but RIGHT HONDA. I signed the paperwork, reluctantly, solely looking forward to the fact that I don't ever have to see these guys again. I can honestly say I've never felt so taken advantage of in my life. I made a huge mistake trusting Right Honda to accurately describe the deals I signed (especially the lease). They took advantage of my good nature and screwed me out of over $10,000!!!I have since learned that I could have taken my car to another Honda dealership since my lease was with Honda not RIGHT HONDA. I listened to everything they said in good faith that they were telling me the truth and obviously the weren't. Please be careful if you decide to shop at this dealership.I hope this review is helpful.

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jforney445

Mar 4, 2016

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I met Marshal and he took care of me and my family. He competitively priced the car and made sure that we knew how to work the controls inside. It was a pleasant experience and I recommend them to anybody.

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Chloe0306

Mar 3, 2016

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I hate car shopping and arriving at Right Honda and all the salesmen swarming at me like vultures just gave me a slight anxiety attack ??. At this moment, Will approached my sister and I. From the get go he made us laugh and made us feel comfortable. Was interested in a CRV and Will knew everything there is to know about them. He listened to what I needed in a vehicle, he was upfront and honest. I've never been this comfortable leaving a dealership with a brand new car. Left feeling great about the price. Will Simpson is the guy to see!!

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Amy Burns

Mar 2, 2016

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Excellent experience. Colin Moss was very helpful and spent a lot of time showing me different cars and going over all of the features of each vehicle.

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scotchtzd

Mar 1, 2016

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Friendly staff. Willing and eager to earn our business. Rick our sales person was awesome!! I would refer any of my friends and family to this great dealership.

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BillH

Feb 24, 2016

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We decided to lease this time. Trading in our Civic for an Accord was fast, efficient, congenial, and professional. We'll be back again when the lease expires.

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BethT

Feb 22, 2016

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Zack was friendly, knowledgeable, and patient. There were no pressure tactics, and I appreciated that! We got a great car for a great price. Thanks!

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jeremya480

Feb 21, 2016

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Very friendly and low-pressure. The complete opposite of our previous Honda purchasing experience with Bell Honda in Phoenix in 2006, which was so awful that it turned us off the brand for several years...

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Laura Honda Civic valentines day

Feb 16, 2016

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I came to right Honda when I had to have by airbags on my Honda repacked I meant zack and I struck up a relationship or friendship so to say and he's just been great . I sent my roommate over when they were interested in trading in their Honda civic which they were leasing to right Honda and they ended up buying a CRV there so I really enjoy right Honda they are a great company. I just went went there and bought a civic 2013 civic a certified Honda civic so we are one big happy Honda family things to write Honda you have wonderful sales people and wonderful people in your shop we're going to be a long term relationship with you guys you're the best

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joe n

Feb 16, 2016

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We have purchased multiple vehicles over the past few years from Right Honda. After owning many makes and models from several other area dealerships, we can safely say Right Honda is the best we have had the pleasure to do business with. From the point of negotiations to purchase to service they have been outstanding! I recommend them to my friends and relatives.

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2DogMom

Feb 16, 2016

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Everyone was so helpful. Had a wonderful experience and drove off in my new car without hassle. I was greeted promptly and introduced to Joe Lopez. He in turn set me up with Collin for my test drive. I don't think I've laughed that hard during a test drive. We worked out a deal pretty quickly. They had to keep the car for a bit so I got the shuttle back to my house for a few hours and they came and got me. Again, another hilarious ride back to the dealership. They synched my phone for me and got me up and running. Everyone was so very helpful and friend. Even the receptionist kept asking if I had everything out of my old car. I was just overwhelmed with the hospitality that everyone showed. There was no pressure from anyone in sales or finance. It was just an overall really pleasant experience.

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eythcab

Feb 15, 2016

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Received a call from Zach at Right Honda. After reviewing my car purchase history stated that I would qualify for a good deal on a new CRV. Went to meet with Zach and he delivered as promised, good trade in, excellent price and terms.

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Caryann

Feb 13, 2016

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The title says it all got the deal I want for the car I wanted zach was amazing stayed with deal until it got done I hope he gets the credit he deserves for all his hard work...

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Fatbastad4

Feb 12, 2016

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I just leased a 2016 Honda Civic. Love the car. Good price. Our salesman Percy Campbell was very helpful. He didn't pressure us and didn't try to up sell us. Relaxed experience. Finance was fast and didn't try to sell us every little thing. Won't be buying anywhere else again.

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Epaz1126

Feb 11, 2016

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Right Honda is an exceptional dealership in the North Scottsdale area. I was in the market for a new car and had a less than stellar experience at another dealership. From the moment I stepped onto the lot I felt comfortable and at ease. Not once did I feel pressured to look at certain cars, or to even make a decision that day. From beginning to end my experience at Right Honda was exceptional! I love my new car and I know that I came to right place.

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SGH

Feb 9, 2016

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Our purchase of a new car at Right Honda was a very enjoyable experience, which was a pleasant surprise as it has been stressful in the past at other dealerships. Our sales representative, Daniel Bitzia, was extremely professional and made everything quite easy for us. We would recommend this dealership to anyone interested in looking at or buying a car.

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delomatrix

Feb 9, 2016

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I refer all my friends and family to Craig! I trust him with all of my car concerns! Craig is the best! He deserves a raise!

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Donald Savage

Feb 9, 2016

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Patient, understanding and sensitive to our perceived needs

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PaulG

Feb 8, 2016

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Zachary Radosevich (Sales) and Justin Sobchuk (Finance) were very attentive to what we were seeking in a vehicle and options for our family. They were courteous and highly responsive and each made the buying experience pleasant and highly productive without any hassles, whasoever. We are already referring them to our friends and neighbors.

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Tedshields

Feb 8, 2016

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Steve Fabiano was excellent in every way. He found the car we needed when the other local dealers said they could not procure one. The process was quick and price lower than expected. Overall, it could not have been better!

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JimmyD

Feb 6, 2016

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We were extremely pleased with our overall experience at Right Honda. Our sales person, Ricky Greer was personable professional courteous and knowledgeable. He helped guide us through the decision between a new CRV and a new Pilot. In the end we chose the Pilot based largely on his recommendation. We've always been treated very well at Right Honda and will return to the dealership for vehicles in the future.

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I.port92

Feb 4, 2016

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First time leader here. The guys at right Honda made my experience very comforting no gimmicks just good honest selling. My entire family was acclimated with ease and incredible hospitality. Honestly nothing could've been asked for.

CB

car buyer 2016

Feb 2, 2016

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Mark Laster was easy to work with, seemed honest, and we received excellent service. Thank you Mark! Also encountered the financing guy Lounds and delivery guy Jacob, who were also both excellent. Would recommend this place to my friends.

BC

BAD Customer Service

Feb 2, 2016

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The manager was rude, I never saw such an unprofessional behavior in my life. Jump out of no where in a discussion and was talking so badly that we walked out.

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Family123

Feb 1, 2016

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HORIBLE!We purchased a car that needed to be detailed, checked out and have the air conditioner vent fixed on Sunday. Received a call next day from the sales person Marshall, that the dealership would not sell it to us unless we gave them another $2,500 to fix something that came up when they checked out the car. Then Adrian his manager left me a message and said we could have the car (you know, the one we already purchased & paid for with a signed contract and cash exchange the day before), only if we gave him another $1,500. Then when I spoke with Marshall, I told him it was wrong and unethical what he was doing. He said he could probably get it down to $1,000. I said NO. I paid for the car. I said I wouldn't pay more than $500. He said he would check with his manager. My husband said - Absolutely not! You purchased the car with a signed agreement that you were buying the car for $10,000 out the door. First they want $2,500, Then $1,500, Then $1,000 now $500. We are not paying another dime. This is a scam!My husband called and spoke with both Marshall and Adrian. The sales manager said he would give us the car (you know, the one we already paid for) only if we gave him another $500. My husband has contacted one of the tv news stations to find out our rights as well as an attorney friend of his. Tomorrow evening, I will begin the Yelp, Google and online reviews. I truly cannot believe this happened. My son is the one who purchased this car and shared this experience with several of his friends to get their feedback. They were taken back and couldn't believe that a reputable dealership would do something like this. How could Right Honda of Scottsdale do this? This is the kind of sales you expect from a small independent place like the guy that has a lot with junk cars. Right Honda owes us the car we purchased with the problems they found repaired, car detailed and looking and operating as promised by Marshall the sales person - for the price we paid which is $10,000 OTD. Period.

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Mrblotto

Jan 27, 2016

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The two people who I worked with at Wright Honda were nothing short of amazing. The service that they provided to me was something that I will never forget. They are top notch in every way!

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Robert Shorts

Jan 26, 2016

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Rick and PJ worked very hard to not only fix that problem but I actually left happy and with a great car at a great price.

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Mikeandfiesty

Jan 25, 2016

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We came to just look and wasn't sure, left with a wonderful car and great experience. Hassle free. The price was right and the car a Honda Accord was very beautiful. Our experience was very positive and I'd recommend this dealership to anyone.

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Roblex27

Jan 25, 2016

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It was a quick process and everyone was very kind and professional. Ricky Greet went the extra mile to make it a great experience :) thank you

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brettm3

Jan 25, 2016

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Everything went great until a few days after I took my new Civic home. I started getting phone calls from the salesman who assisted me telling me that I needed to come back and go with them to return the car I was previously leasing from Hyundai. Honda took care of my last few payments, but I have never heard of having to go return your old lease after you left it at the dealership and was told they take care of "everything". Along those same lines when we finally did meet our salesman to take my old car back to Hyundai we were informed of the lease disposition fee Hyundai has. I asked my salesman why this never came up, as I was under the impression Honda was taking care of everything when it came to my old lease (remaining payments, any fees, returning the car itself, etc.) and was told "quite frankly if it were that important I would assume the owner of the car would call too and make sure everything was in line" and "I have no idea what they are talking about". I felt his attitude was extremely rude and placing the blame on me, the buyer, for not asking enough questions and following up. I would have expected the salesman to be helpful in explaining the return process when it came to leaving my old car with him at Honda, rather than calling me throughout the next week to come return the car and now pay Hyundai an additional $400. I understand that it I maybe should have asked a few more questions and gone into detail, but this was the first time I returned a lease and I trusted the employees at Honda when I was told they'd take care of everything. At this point I cannot say I would refer a friend to Right Honda, or at least definitely not to my salesman.

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NoGoodRightHonda

Jan 23, 2016

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Kris in finance was amazing to with and really helped me sole a few issues that I was having. Right Honda works hard and making sure their customers are satisfied.

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marytjm

Jan 18, 2016

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I came in to find a sedan to replace my minivan. Everyone was very helpful from the salesman to the account manager. It was easy to find the right car at the right price, and the paperwork was explained to me quickly and efficiently. This was a hassle-free experience!

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Robert Hass

Jan 14, 2016

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I was very pleased with the no pressure sales approach by Gibby and having the opportunity to drive both the Honda Oddessey and the Toyota Seinna, which helped me make my final decision.

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Everel

Jan 13, 2016

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The people here were helpful and cheerful. They got the process done as quickly as possible and smiled the entire time. The personnel explained things as simply as possible, for a first time car buyer it made a world of difference.

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Don/Henry

Jan 10, 2016

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Everyone at Right Honda was very friendly and helpful in my selection of a new 2016 Honda Accord. Jose Reyes did an outstanding job, providing me with all information I needed in order to make an informed decision about the car. He passed on his knowledge about the many features of the vehicle and he was especailly helpful with the new technology items that the car offers. Equally important, he did a great job of letting the car sell itself, rather than pressure me into buyng or leasing the car.

LV

La Vern Jackson

Jan 6, 2016

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A feeling of walking into a peaceful and family place. I had the feeling of being welcomed and right at home. And I was treat as if I can have anything my heart desired in which I really loved.. And I want to say thank you for great customer service and for giving me the opportunity of a great choice of coming to, Right Honda. You are all greatly appreciated. Keep up the good work... There is no better place, than feeling like you are right at home. I love good people and that you really are... Go... RIGHT HONDA !!!!!! :)

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LizaL

Jan 5, 2016

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This is our third purchase of new cars from Right Honda. We been please with the sales staffs and service department. We have ben a customer for Right Honda Dealership for 13 years and never had any complaints.

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dwhsiberia

Jan 4, 2016

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Mr. Rick Morse was an incredible listener, and was not pushy at all. He very transparently presented his best pricing, and made the whole buying experience very enjoyable for my wife and me. I trust Rick, and would not hesitate to buy from him again.

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Whitney Daggett

Jan 4, 2016

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Mr Arnal is always a pleasure to work with. I have bought several cars from him over the years. He is a true professional and I would highly recommend him to everyone I know.

LH

L Hughes

Jan 3, 2016

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I went in on the advice of a family friend and found the crossover I was looking for at the perfect price, thanks to Craig Thorpe. Loved the experience, and also appreciated Armando in the detail shop taking care of my selection so quickly so I could just sign and drive! Definitely worth a 5-star rating and future recommendations to friends and family.

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Drpyle

Dec 30, 2015

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Mr.Kareem McCleary was one of the best salesmen that I have ever dealt with.He is very professional and courteous. Right honda has excellent customer service with best pricing in Arizona. I drove from Yuma,AZ to purchase this car and saved alot of money.I would personally recommend anyone in the market for purchasing a new vehicle to deal with Kareem McCleskey at Right Honda. It was a pleasure doing business. Thank you

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decemberpurchase

Dec 22, 2015

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Will Simpson, the sales person who helped us purchase my fourth car from Right Honda, is a star. I trust his word and appreciate his direct approach.

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Arl

Dec 20, 2015

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It was a pleasure working with this dealership. They were honest, cooperativeAnd made this purchase great fun and an easy buyThank-you Zach!

IL

I like my Honda

Dec 19, 2015

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Ten years ago: 05 Accord purchase was a pleasant, honest process. 2015 Civic purchase, one of the worst experiences I have ever endured buying a car. A salesman who had a problem telling the actual truth, and a sales manager who is an accomplished con-man, the best. If anyone wants a more complete explanation of the abomination, contact me to schedule a face-to-face.

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Noway123

Dec 13, 2015

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JC is gifted at what he does.In addition the man who helped us figure out financing was knowledgeable and thorough. Nothing pushy about overall situation. I had aPilot for 11 years and just bought another one. Service has always been outstanding and one of main reasons IBought another one.

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Diane in Scottsdale, AZ

Dec 7, 2015

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Right Honda has always taken great care of us when we purchased a vehicle, and we have always taken our vehicles back to the service department for maintenance. Alan McKenna in the service department has done a great job caring for our needs for 10-15 years now! When we were interested in purchasing a new vehicle we definitely wanted to go back to Right Honda. Gaston did such a great job helping us purchase our last vehicle (2008 Honda Pilot), that we sought him out this time. Gaston brought Mark Laster in to help us, who also did a great job. What a fantastic place with wonderful service. It's great in this day and age to go back to a place of business and this many years later the same fantastic personnel are still there!!! That's a rarity these days.

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Katy Stewart

Nov 30, 2015

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Though we had no intention of getting a new car, we ended up driving away with a 2015 Honda civic. They worked with us to get our payment to where we could handle, though still a little higher than what we wanted. But with everything we ended up with, it works out.

9C

9 cars so far

Nov 30, 2015

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Mario, my Salesman was not going to let me out of there until he did all he could to make things amiable for all of us. I think he is one of the most personable salesmen you have, and I have met a lot. Ed in Finance always does a heck of a job at making things easy and painless. I was glad to meet you Joe, and look forward to a long relationship with Right. Hey Joe, Mario is a xxxx of a asset for your business. I think if it were any body else, I would not have succeeded in getting a great deal that we both are happy with. Thank you very much. I am coming in to get the Celajet treatment, soon. Thank you. You need any other response I am willing..Thanks I love the CrossTour...Brett Turner

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Rae Richardson

Nov 25, 2015

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Everyone was very friendly, as soon as I walked in the door. Larry went above and beyond to get me in the car I wanted. Very pleased with the service here.

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CaliNurse

Nov 24, 2015

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Very pleasant experience from the time I walked in to the dealership. Everyone was so friendly. Larry took his time with me, no pressure, and got me in the car I wanted - stress free!

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Don White

Nov 23, 2015

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I've purchased several vehicles at Right Honda very friendly staff low pressure sales team and willing to work with your needs. I always recommend friends and family to this dealership for a new or pre owned vehicle.

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David Smith

Nov 17, 2015

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Very pleasant. Sales staff was very well educated.

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At2016

Nov 16, 2015

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I really enjoyed my visit to Right Honda, the service was great and Marshall, my salesperson, was very welcoming and was not pushy on trying to make me decide. He was extremely nice and knew eveything about the car. I bought the new 2016 Honda Civic and I love it!

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smithdp1

Nov 16, 2015

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Wife and I bought a new Accord and the sales team was very helpful and well educated. We feel that we made a very smart choice.

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Adam

Nov 10, 2015

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Marshall at Right Honda went out of his way to help find me a vehicle that far exceeded anything I expected. We've purchased number of vehicles through him and I find it reassuring that he would not sell me a vehicle that he wouldn't personally own. We highly recommend Marshall and Right Honda to everyone. Buying a car through Marshall at Right Honda is like buying a car from family.

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jab

Nov 10, 2015

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First let me say that Percy(Tony) was very patient in finding a used car within in my budget. I was very patient to wait and it took a couple of months before he found a car. Overall experience was great. I would have to say that it took a little time to deal with the sales manager in charge at times and I experienced a bit of high pressure moments, but we all finally agreed on the final payment plan for the car. The Service department and Greg worked with me to make necessary repairs to the car that were agreed upon during purchase agreement. I was impressed with the quick service received. Again thank you Percy taking the time and working with me and my son.

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lynn46

Nov 9, 2015

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It has been said I voted my CRV as 2015 SUV of the year by buying one. My wife and I thoroughly enjoy it. Right Honda, Scottsdale was the dealer. The dealership was clean, convenient and operated smoothly. Mitch Heims seemed to have and demonstrated an encyclopedic knowledge of the car.Mitch Heims, Joe Lopez, and Justin Sobchuk made the trade-in deal with courtesy, respect, friendliness, spiced with humor.The negotiations were calm and rational.

2

2016accord4

Nov 9, 2015

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Salespeople were knowledgeable, friendly, polite, & followed up. Finance office was efficient, no time wasted, in and out in record time. Kris has this down pat, was friendly & helped with instructions about the auto. thanks.

PG

Peter Gaan

Nov 9, 2015

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Great experience as always at Right Honda. Cameron and Steve did a fantastic job of explaining all the feature in the CRV we purchased.

CG

CRV Guy

Nov 7, 2015

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I did a lot of homework in searching for a CRV. Visited several dealers to both look at vehicles and test the dealership personality. The others ranged from blase to overly aggressive. Right Honda was the furthest from my home - 35 miles. But well worth the drive. I contacted Rick Morse by email one afternoon and set up an appointment for early the next morning. Couldn't be more pleased with the vehicle I purchased and the very professional and positive treatment I received. I highly recommend Right Honda and will definitely go back for any future needs.

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gn2015crv

Nov 6, 2015

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I recently purchased a CR-V from Right Honda. Salesman Bill H. was very professional, informative and patient with me with all the detailed questions I had regarding the vehicle and any future service for the car. There wasn't any pressure to buy the car I was interested in. Kris C. in finance was also very helpful and patient. One week later I brought the CR-V back for door side moldings to be applied, and Greg in the service department was also very nice and professional.

CT

Crosstour Tony

Nov 6, 2015

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Called about a Honda Crosstour I saw online. Set an appointment with the Salesman for the next day.Will Simpson was the salesman. He made me feel relaxed and comfortable from the beginning. I brought my wife back the next day to purchase the Crosstour. Will along with Ed in Finance made it apainless experience. I also want recognize another salesman Ricky that did me a favor the next day.To the owner of Right Honda you have a winning crew with Will, Ed, and Ricky. As a side note my last 3 cars were Lexus. Right Honda was a better experience than my Lexus experience. Lexus was very good.

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PeterG

Nov 6, 2015

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Great experience as always at Right Honda. Cameron and Steve did a fantastic job of explaining all the feature in the CRV we purchased. We couldn't be happier with the experience.

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silverm

Nov 4, 2015

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Daniel B in sales was very helpful and patient with the purchase of a new Honda. He made a sometimes painful experience very pleasant. He is a good addition to the Honda staff.

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Kvr

Nov 3, 2015

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Great Scottsdale dealership with exceptional selection of vehicles. I purchased my new Accord from Zach Radiosevich he stayed within my allotted budget. The first car purchase that was less than an hour simple and fun! Can't wait for three years and I'll be back for another one.

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padmakar8

Nov 3, 2015

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Very pleasant experience & expeditious response from buyer & dealer. Showed the vehicle & explained all features in detail. Drove the car with sales person and liked the vehicle very much. It was in excellent condition.

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Thomas Smyth

Nov 3, 2015

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very friendly and willingness to work with our budget .

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Roert1945

Nov 2, 2015

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A very professional and articulate presentation both in technical and financial aspects of the vechiclethat I purchased. All my questions were answered and I felt at ease during my visit.

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LisaAnne Keller

Nov 1, 2015

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Great. Zach was very nice and helpful. The finance person was as well. ..

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customer2015

Oct 21, 2015

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Quick sale due to needed to go to work. Jeremy made sure the sale was done properly and quickly. There was a scratch on the tinted window. I went back the next day and I was in and out in 35 minutes. Again, I needed to be a work.

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andrew madain

Oct 15, 2015

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the experience was great I got the car I wanted at an exceptional price Ryan was a great salesman and financing was very quick and easy

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Marci Shekerjian

Oct 12, 2015

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It was very smooth and completely what I was hoping for.

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Mothergooch

Oct 9, 2015

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My wife and I worked with Mike and Marshal (sales) and both excellent. They were friendly, professional, and honest. Additionally, Justin in financing was terrific as well. We would highly recommend these guys and the Right Honda Dealership.

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dvanwechel

Oct 8, 2015

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My wife and I stopped in on a Saturday to do some research on a new Pilot and a new Toyota Highlander. We started at Right Honda. Daniel B. helped us to go over the Honda and also had a Toyota Highlander brought over from their Toyota dealership while we test drove the Honda. We didn't decide that day. The dealer's sales approach was no pressure and very accommodating.Once we made our decision, I asked if Right Honda/Toyota would meet the price I'd received from another dealer for a new Highlander (from here Gary K. took over). Right Honda did so without hesitation. They gave me a very fair price for my trade-in and never tried to sell me unnecessary upgrades that I wasn't interested in. There were no surprises when I came in regarding fees or price and in fact, before I agreed to the deal, they sent me a detailed email outlining each and every charge. This is how car buying should be. I felt welcomed, cared for and came away feeling very happy with the deal. Thanks Right Honda! You guys made the experience truly enjoyable.

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Jrn

Oct 8, 2015

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Had a great experience at Right Honda. No hassle great service from all departments. I would highly recommend Right Honda to anyone looking to purchase a vehicle.

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Wild Wolfman

Oct 6, 2015

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I was a car salesman years ago and have bought many a vehicle in the last few 15 years,BUT Right Honda is great especially at Customer Service and listening and fighting for people who really need their help,our salesman Will was very attentive and actually very personable and funny, John in finance jumped right on the the situation knowing my wife had literally just got out of the hospital and we needed a vehicle that fit her manual wheelchair,EVEN though our credit was less then perfect John jumped right on it and involved John Bowman the finance director and they got us a Amazing deal on a 15 Accord,BUT the truly amazing part of it was because of my wife's health condition she wasn't able to get out of the new Accord and got very distressed,SO I contacted Will our salesman informed Tom Bowman who (as I watched) literally sat and went back and forth with Honda Finance and switched out the Accord for a 15 CRV,Again if you live in the Phoenix area and are thinking of getting a Honda vehicle I will strongly suggest no matter how far you have to travel GO DIRECTLY to RIGHT HONDA I have personally been to every other Honda dealership in Phoenix are and not one matter any brand car dealership has shown the Customer Service,Helpfulness, and down right compassion that Right Honda showed me and my wife!

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ididntwanttocreatealoginforthis

Oct 6, 2015

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I had a good experience at Right Honda - I went in to look at cars and they were able to work with me and get the financing where I wanted it to be.

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Michael Carlomagno

Oct 1, 2015

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From the minute you park your old car the great service begins. Second car that I bought this year from Right. The salesman, Cameron, could not do enough for me and letting me test drive the exact car that I wanted. The rest of the staff were great too. What a pleasure not to have to fight about price. Thanks for the pleasure of buying a new Honda.

AD

Adrian Davis

Sep 28, 2015

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This is my 2nd vehicle purchased at Right Honda and with Craig Thorpe. All went very smoothly, will definitely recommend him and the dealership... During the title and finance part, Jon Farris was quite helpful and showed us how an extended warranty would be in our favor.

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mae

Sep 25, 2015

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my experience was productive and stress free Steve P was helpful and knowledgeable would go there again analsod tell others to do the same good job

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david

Sep 24, 2015

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The Salesman, JC, was very courteous and knowledgable about the cars that we looked at. The tradein valuation and final price discussion was the easiest that I ever experienced. The CRV Touring is loaded with sensors and electronics. A specialist sat in the car and explained all the functions and how to operate each one to ur satisfaction. We were very pleased with our experience at Right Honda

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Leanne Limbeck

Sep 17, 2015

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All around a wonderful experience, Garry assisted me in purchasing my very first vehicle. Garry was very helpful and answered all of my questions about the car I was interested in buying. Since I am a young adult, Garry walked me through the paper work and explained any of the confusing paperwork. Overall I had a wonderful experience and will be returning to this location in the future.

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SteverG

Sep 16, 2015

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This was most first time buying from a Dealership and it simply better than I ever could have imagined. My sales rep was well informed and receptive to all of my questions and concerns. The car I had already picked out my car was ready and waiting for me when I arrived, and I on my way with a new car in about 2 hours.

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Newhondadriver62015

Sep 16, 2015

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On 09/13/15 I bought a 2015 Honda Civic with the assistance of Garry. I was highly satisfied with the customer service that I received. Since I am a new young adult buying my first car, I had A LOT of questions about what Kind of car would be best for me, and about the papers that I was signing. Garry was very helpful in showing me what cars would best suit my lifestyle, also Garry helped guide me through the different papers that I was signing. Overall I had a wonderful experience while I was there, and would recommend anyone who is looking to buy a Honda to go to this location.

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csams18

Sep 16, 2015

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Went in to ask a few questions they were able to trade in my car with the negative equity Percy was great he helped me pick out a car and got all the financing done in a hour and a half...

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MIKE

Sep 15, 2015

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I bought many cars from Honda dealership and was very happy. This last sale I was very disappointed, The new car was not ready for pick up. The car was not clean.No follow up when something went wrong with the car.I would get the salesperson's voice message, sales manager's voice message and even the general manager's voice message. The general manager never called me back. The sales manager called me then never followed up.They just want to sell you a car and don't care about anything except their commission when you leave.Hope your car doesn't have any malfunctions.Good luck.

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EFB

Sep 13, 2015

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Will Simpson did everything within his power to make me a happy customer. Great representative of the Dealership! He is respectful and considerate, I recommend you seek him out.

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Wendy Chovan

Sep 9, 2015

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It was the most amazing experience i have ever had at a car dealership.

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Phoenix

Sep 8, 2015

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Had a great time while at the dealer (the complimentary water was very appreciated), the sales rep was very helpful and we got a good deal. I ended up purchasing a car that was going to come down from Kingman and was told it would be here the next day. I did not hear anything until the end of the next day, after I had called and left messages twice. At that point I was told it would be another 24-48 hours, so when the 48 hours was up (after many unreturned calls), I finally had to go back down to the dealership in person to see what was going on. I was promised that the car would be in the next day, which then turned into the day after that, and then the day after that. All in all it took about a week for the car to come in after initially being promised the next day. If I had been told at the beginning that it would take a week, or at least been given a good reason why the delivery kept getting pushed out, that would have been very helpful. Instead I left my name, number, and situation with probably 5 different people across the span of the week and no one could give me any information while all promising a callback. Very disappointed that it took several days to get someone with real information to discuss the situation, and even then the dates still got pushed. In the future I would still recommend the dealer but absolutely advise that they either leave the lot with the new car or go somewhere else.

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Susan Lapointe

Sep 8, 2015

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Marshall is great to deal with. He would be better if his bosses would butt out because Marshall know where we are headed with our prior interests.

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AM

Sep 6, 2015

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My salesman JC was helpful I was getting ready to go next door to the nissan dealer to look at Rogues and he knew they had one at Right honda and it was what I was looking for!!

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Karen40

Sep 6, 2015

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I brought my 2004 Honda Civic in because the air was not blowing cold. I found out that I need a new condenser, among other things. While I was waiting in service, Gibby came to talk to me. I asked if there were ant HRVs on the lot. He said there were two, would I like to see them. I said yes. We looked at it and came back in to see what was going on with my civic. I took the HRV and a Civic for a test drive. Gibby went back and forth with Jon to get numbers for me on the civic and then the HRV. He was patient and very helpful in explaining my options. I decided to lease the HRV. Jon and Gibby made the process easy and made me feel well taken care of.

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Shanec86

Sep 5, 2015

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No nonsense and straight to the point staff. Smooth and pleasurable new car buying experience. I was taken care of and had the time and focus put in that was needed.

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New retiree, Sue

Sep 5, 2015

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Marshall is a great sales person. He is very knowledgeable on the products he sells. Marshall makes buying a new car painless. Ed in finance is very knowledgeable and gets you completed quickly.

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Dennis

Sep 4, 2015

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It was a great experience at Right Honda. Craig listened to our needs and went out of his way to work us through the process and made it as smoothly as possible.

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Perry Schneider

Aug 31, 2015

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PJ Arnal is the most professional person in your business. .

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Jakub

Aug 30, 2015

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We were extremely happy with our service at Right Honda. Stephen Parks and Jon Farris were amazing and never seemed in a rush even though we came in 2 hours before closing! We didn't feel pressured and trusted that we were getting the best deal possible. We would definitely recommend Right Honda in the future. Jakub Family

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CRV_Owner

Aug 29, 2015

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Right Honda is terrible at coordinating 'special order parts' with their appointments. Three Saturday morning appointments to address one airbag recall is extremely poor customer service. They sent me an eMail telling me the part had arrived and to make an appointment for installation. or they'd send the part back. I made the Saturday appointment and they sent a reminder eMail listing the part to be installed. I went there, and after waiting 1.5 hours in their waiting room while they were installing the part I was told they didn't have the part after all. Ridiculous. They do enough of these recalls, they ought to have plenty in stock. Furthermore, it should've all been taken care of in the first visit. I will go elsewhere in the future.

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Sasha

Aug 29, 2015

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I was extemely happy with my service at Right Honda. Both Bill Hall and Brad Pringle were amazing and never seemed in a rush. I never felt pressured and trusted that I was getting the best deal possible. I would definitely recomment Right Honda in the future. Sasha Vickmark

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Commish

Aug 28, 2015

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Acquired a new CR-V. Craig Thorpe was responsive and got us precisely the auto we requested. This was the second car we acquired from Right and Craig.

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Bogey

Aug 27, 2015

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Very attentive with an ambition to please--very service oriented! They went out of their way to make sure I was being taken care of.

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Lesley

Aug 25, 2015

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Horrific buying experience. We put a deposit for a new 2016 Hondo Pilot. The dealership never placed the order but continued to provide us with bogus and untrue status updates. 6 weeks in we realized they had never place the order and received our deposit back without hassle but without an apology or atonement from those directly responsible. Gary listened patiently to our situation for which we are appreciative but the leadership at Right Hondo should take this situation very seriously.

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jmd14225

Aug 24, 2015

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Went to Right Honda to first get my old Accord repaired, but it was clear the cost of the repair was not worth it. Craig Thorpe sat down with us and gave us some options to choose and we ended up purchasing a new Accord.

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Elyssacontois

Aug 24, 2015

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I have NEVER bought a car on my own....and I , like most people ,was dreading the thought....and after several frustrating visits to other dealerships.....runarounds...my requests being ignored....what I asked in a car, overlooked....I was beat down...payments were too high...down payments were to much...not enough given on my trade...etc..we have all been there....my friend referred me to Gary at Right Honda...I cannot say enough about the experience or Gary..it was effortless..I told him EXACTLY what I wanted and he exceeded my expectations....I got a great car...and no hassle....payments I asked for and value of my trade in accepted...no questions.....the whole car buying experience lasted less than 2 hours and I was out the door with a reliable affordable car!!! I will refer ANYONE looking for a car to this man and his Dealership!!! Thank you Gary!!!E

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hondalover

Aug 20, 2015

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Jon Farris helped smooth out the possible conflict in pricing so that we left happy with what we paid. Buy a car always takes a long time - even when you know what you want. but Jon and Marshall the sales person kept things moving.

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phxhrvbuyer

Aug 20, 2015

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I had a fine experience here - nothing noteworthy, really. The salesman was very nice, but it was all the typical back and forth with the "man behind the curtain." I do love my new HRV and the mulberry color is amazing.

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Jay K

Aug 20, 2015

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Quick and Fast transaction. Just lease a Van from this place.The sales fleet and internet Manager Mr Kareem McCleskey was so friendly and helpful.I would differently recommend Right Honda.!!

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Loriesguy

Aug 18, 2015

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My wife and I shopped via the internet and were contacted by Rick Morse. He corresponded with us frequently and then gave us prices for three different Accords. We set up an appointment for a Sunday morning and Rick agreed to bring all the cars we were interested in to a shaded area so we could inspect them at our leisure. He even went to the Toyota store next door and brought over a Camry for my wife to try. All this was done on his day off. When we arrived at the dealer we were greeted by a salesman who asked if he could assist us. We explained we had an appointment with Rick and he walked us inside the showroom, got us water, and had Rick paged. We were welcomed by two other staff members and then introduced to Rick. Rick allowed us to drive the cars we were interested in and waited at the dealership. We were never pressured or given the "hard sale" tactics. We chose our Accord and went to Ricks desk. He worked with us on the payment and the down payment,we completed the paperwork( at Rick's desk we didn't have to be dragged all over the dealership), and took us outside and gave a detailed tour of the car we purchased. He handed us the keys and we left. We were on site for less than three hours. We live less than a mile from a Honda dealership, Right Honda is 17 miles away. My local dealership has lost my trust due to deceptive sales and service practices. I will recommend Right Honda and Toyota to anyone and everyone I know. Thanks for a pleasant and fun car buying experience.

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lnurse30

Aug 17, 2015

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I have been to dealerships in the past and ended up hating my experience so much that my last 2 vehicles I went through my credit union to get a car instead of going to a dealership. however I took a chance on Right Honda and let me tell you, it changed me. I will never go to another dealer ever again, this will be my one and only. The staff are beyond WoNDerFul! They are to the moon and back Fabulous! Caring, compassionate helpful and personable. that is what this group of people were and it made all the difference in the world. hands down the best dealership ever!

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Crosstour Buyer

Aug 16, 2015

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The dealership very much wanted my business. I had already used their service shop and found the tean to be top notch! My sales person Mario did an excellent job.

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erinmarie17

Aug 13, 2015

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Dealership was good, clean, offered beverage, friendly, worked with me to get what i wanted and the right price. I was really impressed with my overall experience and how easy it was. My Sales Guy was kick xxx. MINOR, minor thing: Didn't appreciate some of the sarcasm I got regarding financials, but he was straight with me once I let him know I wasn't picking up on the humor. Buying a car is a big commitment - I am new to this so when I agreed to a higher payment than I originally wanted - joking about my payment being nearly double that, while signing paper saying I acknowledge what I am committing to all of these tons of things wasn't very cool to me.. but like I said, minor thing. Overall I would stills say I was WELL taken care of.

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frankp101

Aug 11, 2015

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Love the Staff they go out of there way to way to meet your needs.Collin "The Bounty Hunter" is Awesome great attitude nice guy Kris Criswell also best Finance Manager around.

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Jane Myers

Aug 11, 2015

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Both Marshall (don't know his last name) and Jon were extremely helpful and did their best to make the purchase as quick and stressless as possible.

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BryanN

Aug 10, 2015

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Bought my fourth Honda, great cars! But our salesman, Ricky Greer, was excellent. When we first arrived on the lot, we told him that most likely we would be buying a car between within 6 to 12 months. We just wanted to look at a few of the new models. Ricky was awesome and spent time with us test driving three models and then followed up for the next 8 months until we were ready to buy. Right Honda really has the correct name.

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judyp

Aug 10, 2015

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Fast and pain free. Friendly and no pressure involved. I worked with 2 different sales men.I don't like the guys standing out front as you drive up.

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Evacanti

Aug 10, 2015

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I needed a car that was dependable and safe with good gas mileage. And not ridiculously priced. I got all of that with my new Honda Fit! Safe, reliable and EXCELLENT gas mileage! I am very happy!

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MK

Aug 7, 2015

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First time in 25 years buying a "new" vehicle. Always had very good luck with used vehicles. I only wanted to visit a couple of dealerships - not planning on getting in a new vehicle till end of the year; but the car I test drove was the one I ended up buying. I visited the Toyota dealer, but was not impressed with the new Camry nor the salesperson. I realize the two dealerships are owned by the same person, but really was more impressed with the Accord. My sales person was very attentive and customer service oriented. Thank you, Mario.

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Gigi1709

Aug 7, 2015

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The whole process (from initial look at the Pilot, test drive, pricing, clean up and switching cars) took 2 hours. There was no pressure and everyone was very friendly. I would highly recommend visiting this dealership first.

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sadie

Aug 7, 2015

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This is my 2nd car purchase with this dealer and I still would come back and highly recommend them. The entire staff is very friendly and helpful.

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Bianca Chacon

Aug 4, 2015

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Extremely satisfied with my purchase, I really appreciate Cory's patience and ability in finding exactly the vehicle I wanted.

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j123

Aug 3, 2015

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It was great! I had a very good experience and everyone I worked with was very helpful and very nice. I would definitely recommend this dealership.

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2016HRV

Aug 1, 2015

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My wife and I went to Right Honda to find out the details of the advertised Lease program. We looked at Civics, CRV's and then the HRV. We liked the HRV and asked to see some numbers on purchase vs lease.They would not give any pricing on a vehicle unless we picked one out and agreed to purchase that day. So we left. Our salesmen Jeremy called us up a couple days later and he gave us some ballpark numbers so we agreed to come back to the dealership. We picked out a car and test drove it and sat down to discuss purchase. We were now working with another employee not Jeremy.He came back with a price for the vehicle we were looking at full MSRP plus added dealer options that are way overpriced plus an additional $890 because the car was "in demand".That is why the low rating for this Dealer.I would recommend getting a internet price rather then working with this Dealer.

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Deepak

Aug 1, 2015

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The dealer and the manager Kareem is so friendly and very fair in all the information they provide to the customer. The experience in buying my new 2016 Honda HR-V was really awesome and truly appreciate all the help in getting me a good deal.

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lisa13

Jul 31, 2015

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A friend referred me to speak with Bill in the service department at Right Honda and he sent us to Gary in the fleet department. This was the easiest and most seamless experience I've ever had buying a car. Within 2 hours, I had the exact car I wanted at 0% interest and Gary even gave me additional perks before we left. This dealership has integrity, honesty, and consideration for their customers. Thank you for making my experience a happy and memorable one. My new car is beautiful and I will forever be a customer of Right Honda.

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jer1003

Jul 28, 2015

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My sales rep/fleet manager Rick Morse was awesome, I am a return customer at Right Honda and this time I went on line as I was familiar with the Honda Accord. Rick contacted me and we talked on a Friday afternoon, the next day I was there with my wife 9:00am and Rick had the car I was interested in ready for test drive before the test drive Rick explained all the new features. after the quick test drive we knew we wanted the car, Rick had already discussed the financing prior and the price was very reasonable. Kris Criswell did our Financing and was very helpful as well. In and out the door new car in 2hrs. my type of car experience. Thanks Guys

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Dman

Jul 28, 2015

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The people at Honda were great to work with, when it comes to buying a new car. They made it a quick and easy process from test driving to the actual buying process

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Kristen Cittadino

Jul 28, 2015

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This was the best car buying experience I have every had! Kareem was great to work with and the Costco program made the buying process very simple. I love my new Civic and will definitely recommend your dealership and buy again from you in the future.

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Chiz

Jul 27, 2015

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Glad I chose right Honda my salesperson Ricky Greer did an awesome job. I am very happy and will return in the future. Thank You!

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Jim F.

Jul 22, 2015

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Thank you so much for the great service on my CR-V. I brought my CR-V at Right Honda, and I am so pleased with the purchase and service. Thanks again, Jim.

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Honda Guy

Jul 15, 2015

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Best car saleman in the country,Daniel B. got a good deal, Best car I ever own. The whole Honda dealership was wonderful, they work as a team , to get you the best car at the best price. If you come to this dealership, you will not Leave without buying a car. Everyone should drive a Honda ,once you drive a Honda , you'll will not drive any other car, the car is that Good!

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mkgolde02

Jul 14, 2015

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I am very satisfied and got an excellent deal. I also appreciated how this dealership worked as a team, I started with Devon but was unable to decide on if I wanted to move forward at that time. My original agent was unavailable the next day and transferred me over to his colleague to complete my car purchase the next day. I was assigned to JC and he provided excellent service At first I was skeptical as I received a direct mailing. While my credit has improved, I doubted I would be able to get a quality deal. However I was well taken care of. The service was through yet quick and I now am the proud owner of a brand new car that will greatly help me as I my job relies heavily traveling throughout Maricopa County. Excellent end to end service from the initial sales person I saw to the sales manager who patiently sat with me to explain each term of my contract and helped to complete the deal. I was treated fairly and am very happy with my purchase and will highly recommend this dealership in the future to friends and family!

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J-rane

Jul 14, 2015

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Got a reasonable payment on a great car. Thanks Marshall and Jake. I will be referring business to you when I can. Lease to buy option got me a great interest price.

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CivicGuy1051

Jul 13, 2015

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Kareem provided me the required information, the best deal and great support that helped me get the car of my choice at the price point I was looking for

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arptax

Jul 12, 2015

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Every employee from the sales person, Mario Petti, the finance people and service techs, I was treated fantastically well. They answered all of my questions clearly and concisely. They treated me very well. Although I came up from Tucson, I would definitely do it again to buy a car from Right. In fac t I have already recommended Right to friends in Tucson. Thank you.

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Rince1234

Jul 12, 2015

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Steve Fabiano, our dealer - cool and composed. Says he doesn't want to sell a car at the price that both the customer or his bosses are quoting. Yet we buy 3 cars from him on 3rd July. Splendid experience. Professional team with no business gimmicks. Fast processing of papers. Definitely recommend. Only issues, glass tint had issues, prices could have been better for three cars together, no gifts or added benefits.

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my3littlekittens

Jul 9, 2015

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Again, a great experience buying a new car. Everyone is so helpful and really know how to make buying a new car not so scary. Keep up the good work guys!!

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CS

Jul 9, 2015

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My son and I went into the dealership to browse. This was our first stop. We explained our preferences and payment requirements. Within an hour my son drove out with his new civic. Ive been purchasing cars for years and this was by far the best experience Ive had.

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yukon

Jul 9, 2015

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My first experience at Right Honda was mixed. Salesman was great, manager was good, however thehigh-pressure sales job for extended warranty package (paint protector, gap insurance etc) was fullof exaggerations, misrepresentations and outright lies. Almost walked out, but finance manager savedthe day. Love my new Accord, but I might use a broker next time. Just too painful.

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bjork, bob

Jul 8, 2015

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This is my fourth or fifth car with Right Honda. My returning to the dealership is testimony to my faith in it and in the positive experience I always have there. Michael this time was informative, cordial, and thorough in his approach to the whole process.

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JohnL

Jul 8, 2015

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This is the third car I have purchased from right Honda and each time it has been an easy and professional experience. My salesman, Mario, is always honest and professional.

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Patricia Smoot

Jul 8, 2015

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Bill was great and took lots of time to make sure I got the CR-V that was best for me.

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madhava03

Jul 7, 2015

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I recommend this dealer. They gave me good deal and color as compared with other dealers. Very good behavior with customers and completely satisfied with the deal the gave me.

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Kathy2015

Jul 7, 2015

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They had the color both outside and interior that I was looking for. Did not have to search around for the one I wanted. The process was extremely easy. Test drove it, came to agreement on terms and when I came back a few hours later with my husband.. we were done and driving my new car home in less than an hour!

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ronflo

Jul 7, 2015

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No high pressure - listen to our requests - treated us like friends instead of customers - made wife happy which was very important - top rated experience and very well satisfied

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dschneider

Jul 7, 2015

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Our lease of a new Odyssey was a pleasant experience - no pressure, some valuable pointers on new features on the Odyssey (we previously owned one some years ago), and a total time to come to a deal and get the car within at most 3 hours.

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Janet Garthofner

Jul 7, 2015

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Ricks name was given to me by neighbor who has known his wife for 30 years.

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Brian and Dee

Jul 6, 2015

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Our experience ( my son and I ) at Right Honda was exceptional with Michael Stien and the finance person Chris Crosswell . I would highly recommend both of them to family and friends My experience in purchasing a new car ( I have had many ) with Michael and Chris was above and beyond any other . Thank you both you were outstanding ! G

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Pgpruit

Jul 6, 2015

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Our salesman and the finance manager were very helpful. The floor room was clean and everyone greeted us and very friendly. We would definitely refer a friend.

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cdnguy

Jul 6, 2015

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My wife had never driven a compact SUV and being that one of our vehicles has usually been a Honda, we made Right Honda the start of our Sunday to test drive some vehicles. Never made it any further. Our salesman Gibby was great. We both felt comfortable and in good hands with our purchase of a CRV.

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Diane

Jul 5, 2015

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My husband and I purchased a CRV from Right Honda. Our salesman, Daniel, was knowledgeable, pleasant and efficient. We negotiated a deal quickly. The amount offered to us for our trade was reasonable also. I would recommend this dealership. We visited another dealership and it was not as professional. The salesman wasn't knowledgeable and the building appearance overall was messy. As soon as we walked in the door at Right Honda I was impressed. The salesman are sharp and the building is neat as a pin.

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Pam Dusanek

Jun 29, 2015

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We had a great experience at Right Honda. Terry was very helpful and we would recommend him to friends and family.

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gmoney

Jun 24, 2015

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We went in looking to lease a new Civic. Our salesman Tony Campbell got us right into the car we wanted with no hassles or up selling. I would highly recommend Right Honda.

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channa

Jun 23, 2015

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Excellent Experience. The Sales Person (Zach / Kareem) and the Management Staff were very professional and experienced, ready to help and making my experience a rememberable one. I would definitely go back to them in case I have a new requirement. The process though long (like everywhere .. :)) but was seamless and the without pressure.

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qaprop

Jun 23, 2015

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I had previously purchased a vehicle in 2013, and had a great experience and just knew I would go back for this purchase. The process was seamless, quick and I will go back again when im ready for my next vehicle. It's such a pleasure dealing with the staff at Right Honda.

KH

Ken H

Jun 23, 2015

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My Sales Person was Colin Moss, he was friendly, casual, knowledgeable and professional without any pressure. He was also very patient as I did not know exactly what I was looking for and we spent a great deal of time out in the lot in 110+ heat. A real trouper.

JM

jim mcbroom

Jun 22, 2015

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Very satisfying. Staff is knowledgeable and courteous. Would recommend Craig to a friend.

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haleycar1

Jun 22, 2015

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It's great knowing that you can walk into a dealership and feel good being there. The staff was very attentive and easy-going; a nice change from the normal dealership experience.

EK

E Knoll

Jun 21, 2015

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The salesman and the management staff that I came in contact with were very professional and a pleasure to deal with. They answered all my questions and I purchased wonderful car.

HB

Hondagirl Brenda C

Jun 16, 2015

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Right Honda has great customer service and they helped me with all my questions, I'm a returning customer and will definitely go back again when trading this car in! The sales manager Joe Lopez took care of all my info on the phone so I could just go in and sign papers, and Joe Eshaghi helped with me learning the functions on my new car, I may travel from YUMA to Scottsdale but it's worth it!

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haleycar1

Jun 16, 2015

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I have been going to Right Honda for close to a year now. I always get my car serviced there and just this weekend I got into a new lease! Everyone was so welcoming, and I felt very comfortable asking questions. Right Honda will always be my dealership of choice.

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Robert Council

Jun 15, 2015

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Everyone that I dealt with at Right was very acc ommodating,especially Gary Kravetz. He located the particular trim level and color combination we wanted and had it for us in a few days. Upon delivery,Gary and Rick Morse made sure that we were completely satisfied.

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sandras2983

Jun 15, 2015

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I contacted this dealer when I was considering trading in my car. When I arrived at the dealership, I was greeted with a smile and handshake. I was taken inside and met by JC, who proceeded to take me out to see the specific car I was looking for. We went for a test drive and I bought the car. I drove away in my new civic after about an hour. Excellent experiance.

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cfarrier

Jun 12, 2015

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I was looking to purchase a new Honda Accord and was referred to Right Honda by a family friend (Tom Iles). I was recommended to speak with Craig Thorpe. Craig ensured he had what vehicle I wanted, and made the car buying process as simple as can be. I was absolutely dreading buying a new vehicle because of the hours I have heard people spending at a dealership. I was in and out in a timely manner. I suggest that you take the time to visit this dealership, and deal with Craig. It will make your car buying purchase one to remember, for all the Right reasons!

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minivanman

Jun 12, 2015

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This was a great car buying experience, the staff worked with us from the beginning to find the right vehicle for our growing family. Gibby and Steven in sales (along with Edward in finance) helped us every step of the way; and we couldn't be happier with our Odyssey.

HL

Honda lover

Jun 10, 2015

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They had the right color and the new car. The buying experience was easy and fast. Very good about going through the car and showing us how it operates. We are very happy with Honda - the safety and the retained value.

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JKRawlins

Jun 9, 2015

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why do they suddenly have great reviews every 2 or 3 days?

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E D "Drue" Bates

Jun 8, 2015

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I purchased a 1915 Honda Civic at Right Honda and was assisted by Salesman "Gibby" and Finance Manager Jon Ferris. Overall experience was batter than expected.

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NewHonda

Jun 8, 2015

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It was an easy and fast deal. We drove off happy. We would deal with this facility again. Staff was friendly and made the car buying experience not terrible haha.

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cicivaz

Jun 8, 2015

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I would like to thank Keith Debrowsky (Marshall) and Mitch Heims. They made the buying experience very relaxing and strees free no pressure. Excellent customer service. I look forward to buying another Honda from them in the future..

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RONDA RAWLINS

Jun 5, 2015

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Your people are very friendly and courteous. Marshall is a wonderful guy and I'm really glad he's my go-to guy! .

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BT

Jun 5, 2015

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This is the 2nd time I've purchased my car at Right Honda. I bought a brand new 2011 Honda Pilot back in 2010 and they did such a wonderful job! I knew that when I was ready to purchase another Honda, I would come back to Right Honda. I came in 2 weeks ago and purchased a Honda Fit. I live out in Chandler and I refuse to go to other nearby Honda dealers simply because Right Honda have great customer service and does not mess around. I even drive up to get my pilot serviced there. Mario is the one that sold me the Honda Fit and he is a great standup man! I cannot express great he is. We still have some things that we're trying to finalized, but he follows through and is a man of his word. I always recommend friends and families to come buy from Right Honda. I'm pretty sure in a few more years when I am done with my Pilot, I will be coming back to Right Honda. Thank you all at Right Honda for being a very honest and friendly dealership!

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Kurt Elliott

Jun 4, 2015

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Best experience buying a car yet. Steven was hilarious and really made us feel comfortable. Will definitely recommend Steven and Right Honda

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beeunlimited1

Jun 4, 2015

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Craig Thorpe is terrific, patient, and most helpful. This is the second car we purchased from him. IWe won't hesitate to recommend others to him.

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Scottsdale Real Estate Appraiser

Jun 4, 2015

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My experience purchasing a new Honda at Right was excellent. I chose Right Honda because I always was very satisfied with the having my 2007 Civic serviced at the Right Honda Service Department. The staff at Right Honda always was fair, professional and straight forward with me. I would recommend Right Honda Sales and Service to my friends.- in fact, I have.

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James Auer

Jun 3, 2015

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As always, our experience was most pleasant, very comfortable, with professional, friendly people.

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sgrieco

Jun 3, 2015

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Zach was friendly, courteous and valued my time. Pretty straight-forward deal. Highly recommend Right Honda. I went to several dealerships and will only recommend Right Honda. Positive experience!

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Summer Urrea

Jun 2, 2015

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Best customer service, friendly, fast, efficient!!!!

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Aaron 313

Jun 2, 2015

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Overall a good experience. It took a little longer than expected due to getting a price on my used car. But they were up front, no hidden agendas and ultimately took care of us.

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Daniel Cunningham

May 29, 2015

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Will, was extremely helpful , the entire deal was quick and efficient. I am pleased with choosing right Honda.

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denise

May 28, 2015

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Super friendly staff and easy transaction. I recommend James Swanson. My ideal of a salesman. Kind, considerate, and laid back. As much as I loathe the process of getting into a new vehicle, I would go through it again with him as my salesman. Excellent!!Thank you James.

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Gerry Gutierrez

May 27, 2015

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Good experience; salesman was attentive and helpful, focused on our needs, and got us all the information we needed. The Finance dept was great too!

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pjmars

May 27, 2015

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This is my fourth lease on a CRV. They call you after two years and the process now is fairly easy and stress free

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3carHondaOwner

May 25, 2015

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Been buying new Honda's since the 80's across entire Phx area and ran across this fleet/internet team even b/4 they moved here over 10+ years ago. All 3 of them are true professionals but if I had to pick just one it would be Rick who even amazed my mom who bought an Odyssey to shuttle grandkids. I went along but did nothing as Rick gave her a great price and she had had zero complaints and still raves about how Rick always seems to find her whenever she's at the dealership.I just went back and bought cars for the wife and family and searched nationwide for the best deal. Everyone else in Arizona laughed at the price I wanted to pay especially since it was a very complex transaction with trades.The fleet/internet guys beat my price and had all the paperwork ready for us to sign upon our arrival.In fact negotiated the entire transaction over the internet and they delivered exactly what they said in the email in a very detailed and transparent manner. No other dealer I could find within 500 miles of Phoenix would do that unless I wanted to travel to Boston. There were zero tricks, no gimmicks, or games and we signed everything at one desk without doing the shuffle from office to office like elsewhere.We were in and out in record time... Gone are the days here of wasting hours of your day being shuffled from person to person and desk to desk. Figure out what you want and email or go see the fleet/internet guys here.

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Sarahsmiles

May 24, 2015

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Right Honda made the impossible possible! I now have the car I never thought that I could have. Very friendly staff made the experience even more enjoyable. Very, very happy!!

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fredsher

May 24, 2015

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Right Honda helped us find just what we were looking for and helped us get into it, with a deal that suited us. They bent over backwards to help us and have made everything right with our used vehicle, very satisfied. See salesman Scott Ford, he is the greatest.

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Mohammad

May 23, 2015

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They give you fake numbers over the phone or email to get you into the dealrship and then they tell you the ugly truth.They made me drive twice from Chandler to Scottsdale, the 2nd time I drove because they sent me email confirming the final deal numbers (Price, APR, Monthly payment), the numbers were close to what I was asking for. I arrived at Right Honda agreed on the deal Shake-hands with the salesman he said "Congratulations" and went to bring the papers then told me "We have a problem sir, I don't think we can do the %APR you should get higher %APR !!!!! Seriously!! You agree with customers on a deal and then you change it once they are in??

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Pearl Katzenberg

May 22, 2015

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I have dealt with Scott for four vehicles, three for my sons and one for me. I have never been disappointed with his professional and personal service. He has made my experience with Right Honda great.

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draccord

May 21, 2015

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Marshall and Jeremy were the salesmen who took care of me. They were very knowledgeable of the cars. Ed also was very clear about the warranties and explained all the paperwork I needed to sign. This was my first car purchase and they were all very helpful.

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James Finegan

May 20, 2015

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Everyone was so very nice to me and my daughter. I will not hesitate buying another vehicle from Right Honda. Thank you Alexis for the great service!!!

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rdisney

May 19, 2015

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The employees there are wonderful to work with. They are low pressure, friendly, communicative, honest, and not pushy. I felt comfortable with my salesman as he walked me through every step and never forced me into anything I did not want or need.

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Allan pitts

May 18, 2015

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Very courteous. Sent time explaining features. A fine representative for Right Honda.

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Saul Hayne

May 14, 2015

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Pleasant. Easy to deal with. Explained all aspects of the lease to purchase option.

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lowtechgal

May 14, 2015

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I wanted the new dark red Honda Accord with the navigational and camera electronics. Gary Kravitz located one for me and the car was delivered sooner than expected with all I had requested and some I never knew existed. I test drove it and the car responded beautifully. The sale went smoothly with no haggling.

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bobby

May 13, 2015

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I had a good customer service experience at Right Honda. Larry Egnor was so helpful in decision making. He patiently answered all of my questions. He is one of the best sales managers i have ever met. The only concern with the purchase i made was the price. It could have been a better place if they could beat their competitors pricing

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Tomepp1988

May 13, 2015

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This is my second car I've bought from Right honda and they are so helpful and friendly, The whole process was easy and fast

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gwennaauer

May 13, 2015

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Our trips to Right Honda of Scottsdale are always a pleasure. We visited this time to have regular service on our 2014 CRV. While we waited, we were greeted by Bill Hall who showed us the design changes between the 2014 and the 2015 models. We ended up purchasing the car! Bill Hall was very knowledgeable, helpful, and professional in every way. This is our fourth vehicle that we have bought from Right Honda. The personnel at Right Honda are the very Best. There is no pressure to purchase and we never have had poor service there. We are loyal customers and feel that Good Customer Service is very important. Right Honda Never fails to deliver the very best customer service time and time again. Thank you, Right Honda.

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daniel wheelock

May 12, 2015

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Best car buying experience I have been a part of. Daniel was a huge help and a pleasure to work with.

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unhappy

May 11, 2015

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frist they tell me i don't went to buy i went lease so that's what i did then when the2015 come out 6months later they tell me you don't went to lease you went to Buy will that's watt i did BUT they didn't tell me that it would COST ME $14000.00 TO PAY OFF THE LEASE SO NOW I HAVE $45000.00 IN MY 2015 CRV SO unless you have more money then you know what to do with and need to unload some YOU DON"T WENT TO GO RIGHT HONDA TO BUY A CAR I"AM A HONDA PERSON OWNED A LOT OF HONDA WOULDN"T BUY ANYTHING BUT A HONDA NOT!! NOT!!! AT RIGHT HONDA THERE ON THE BLACKLIST And You Know What That Means

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Klyde24

May 9, 2015

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From start to finish my salesman Will Simpson, and his team helped me and my family find the perfect car. We love our Civic. thank you.Anthony DuenasSatisfied customer

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Michael Jorgensen

May 6, 2015

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The sales people as well as Finance associates worked very hard to obtain a vehicle that I liked and able to purchase.

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Paul Antseliovich

May 4, 2015

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Very professional, easy going, pleasure to deal with! Great experience! .

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ellen,elated

May 4, 2015

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I came to Right Honda at the recommendation of my friend and I was very impressed with the entire experience. Jake and Stephen were great at answering all my questions (and I had a lot of them) they worked hard to get me the best deal and made it possible for me to drive my new car home. I can't say enough about the excellent experience I had and will continue to use Right Honda for all my automobile needs.

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Mojo24

May 2, 2015

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I was considering several makes and models in buying a new car. Some had suggested buying through Internet or broker to avoid hassle. I went to Right Honda as I previously purchased vehicle there, but I was prepared to walk out if pressured, hassled or felt like games were being played. My salesman, Cameron, was courteous, polite and very helpful. I did my research and came prepared. I also am a female buyer that came alone...so I was curious how I would be treated. Negotiations were very fair, quick, and no games! I got a fair price on my trade in, and actually a better deal than if I did it through Internet and broker! All staff there were professional and courteous, and I was out the door within a few hours. They even set up my bluetooth and explained how everything worked. Been to other Dealers and Honda Dealers in the valley, and the others don't compare. I would highly recommend this dealership and they will continue to get my business in the future!

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Melody Ondrejech

Apr 30, 2015

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Auto Zone suggested I come directly to Right Honda, where I purchased Honda Civic, June 2012, where battery test also failed so I received a free battery under 3yrs/36,000 miles.

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Alan Auerbach

Apr 24, 2015

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This was the fastest service I have ever had. It was reasonably priced, done quickly and the car was clean. Terrific service!

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davnel78

Apr 24, 2015

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We had a wonderful experience with the dealership. Everyone was truly committed to helping us get the car we wanted for the terms that we wanted. There was no pressure, and everything was explained to us as we went along. We were truly impressed and will definitely choose Right Honda again for our next car purchase! Thanks guys!!!

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Honda2

Apr 24, 2015

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I went in having already spoken with the internet salesperson on the phone. Later at the dealership he was very professional and pleasant to work with. I appreciated that he respected that I already knew exactly what I wanted and gave me more valuable information about the model I chose.

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Laura De Blank

Apr 22, 2015

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I was given an appointment at a convenient time, and was served quickly and efficiently.

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robaby424

Apr 22, 2015

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I just moved to Scottsdale and wanted to buy a new Honda. I found this dealership online and just went there. Marshll, greeted me and was so friendly. I told him what I was looking for and there was no pressure. I found what I wanted and was so happy. He made my experience seemless. Everyone there was just fantastic and I am in heaven. Thank you Right Honda for making my experiece so great.

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Melody Ondrejech

Apr 20, 2015

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Auto Zone suggested I come directly to Right Honda, where I purchased Honda Civic, June 2012, where battery test also failed so I received a free battery under 3yrs/36,000 miles.

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aweinberg

Apr 19, 2015

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I worked with Craig Gibbon (gibby) for over over a month tryi b g for find the right car, and price for me. He truly went above and beyond, without pressuring me into something I was not comfortable with. Thank you Right Honda, and thank you Gibby!

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Lourelle123

Apr 15, 2015

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I would recommend James to anyone who wants to bye a car because he make u happy and what u can afford so go and get yourself a new car

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DhejDancer

Apr 14, 2015

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There was no rush or feeling under pressure at all. Staff was very accommodating. Was greeted immediatly by dealer Will Simpson. He was everything and more than we expected from a great enthusiastic car salesman.

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Abbe Hurlburt

Apr 10, 2015

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The service department is exceptional, as usual. Brad, the service representative, explained what was wrong with my car, and the repair was made in the time he said it would.

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MJudge

Apr 10, 2015

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This was my first time purchasing from Right Honda. It will not be my last, I will truely am a life time customer now. Mitch Heims was great to work with. As was the Finance Rep, Joe Lopez. Thank you Mitch!

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codfishsr

Apr 9, 2015

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After seeing the car that I wanted on the website and working with the on-line helper, I exchanged 3 emails with PJ to agree on the price. The car was ready the next day, It took 12 minutes to sign the forms and I was on my way. The way a purchase should be.

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pearliegirl

Apr 7, 2015

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We have leased and purchased several Honda Accords from Right Honda. The experience each time has been terrific due to the friendly, caring and knowledgable Scott Ford. He has always handled each transaction with professionalism and fairness. I would certainly recommend Right Honda and Scott as your sales person. He has earned our loyalty in any future dealings we will have.

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Randy Wheaton

Apr 6, 2015

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Service was quick and everyone was very polite & helpful. ............

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toddler6

Apr 5, 2015

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Purchasing my new 2015 Honda Crosstour was a very pleasant experience with my salesman, the service manager and the finance guy. They were all very patient and honest with my questions and concerns.

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Babyjeep1

Apr 4, 2015

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Experience was the best ever! I hate car shopping but these guys made it easy. No pressure, I got a new 2015 CR-V in the color I wanted (Urban Titanium). Quick and easy, in and out.

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ldgaz

Apr 3, 2015

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Magnificent! Brought my 2001 in for service, told Bill Thornton I'd look at used cars while I waited, he recommended I speak with Gary Kravetz, in less than an hour I was given all the choices I needed and purchased my perfect new/used car! Picked it up today and I love it!!! I dreaded the thought of buying a new car ... it was painless! Kudos to Bill and Gary.

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Jerry Romano

Apr 2, 2015

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Dead battery. Greg Stapley has been our most valued contact at Right Honda since we bought the car. We wouldn't go to anyone else.

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MattBuehs

Apr 1, 2015

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It was a very quick, painless, and fun experience when I went out and bought my very own 2015 Civic Si Coupe. Great staff, excellent customer friendliness and overall a great experience for my first car buy.

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Paula Slamowitz

Mar 27, 2015

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First the sticker price was never shown to is. Colin frost did the we owe before anything. We didn't know the price of the vehicle. Brad was wonderful. Colin disappeared when Adrian was going back and forth. Then the car was not delivered nice and we had to come back to get the rest of the property out of the other vehicle.

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JimF

Mar 25, 2015

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Everyone at Right Honda was very helpful and friendly. I had a very good experience there and will go back when buying another new vehicle. Thank you Alexis for the great service.

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m20

Mar 23, 2015

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We were looking for preowned minivan. Salesman whom we worked so good, we said the expectations. He did a quick work and gave us the car we were looking for.

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angyvkoff

Mar 23, 2015

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Highly recommend! Very low-pressure, highly-knowledgeable experience working with Will. We initially went to just test drive the Odyssey, but fell in love with it so much we drove one off the lot. The entire process was very relaxed and easy. We will definitely go back to Will for our next Honda.

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milesahead22

Mar 21, 2015

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I got in and out knew the car I wanted and they showed me only that. Worked with me and they were awesome. When I finally made a decision they got me in with the finance manger and I filled out the paperwork and got out in a reasonable amount of time.

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Jessie Vold

Mar 19, 2015

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I had a great experience with the entire process of buying my civic. It was quick, effortless, and right. I felt taken care of.

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Ryukashin

Mar 16, 2015

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Very friendly staff who strove to ensure I received the vehicle I wanted at the best price possible. No hassle or gimmicks, overall smooth and quick experience with my trade in and purchase.

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smccall

Mar 14, 2015

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Steve Fabiano was a true pleasure to deal with. He made the entire experience quick and painless. He gives car dealerships a good name. Ed in finance was realistic and assuring, a true professional Love my Accord Hybrid. Bill Thorton back in Service is a reason I stay with Right Honda as well :-)Since 1989, this is now my 10th Honda and I'll keep coming back !!

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ant2310

Mar 12, 2015

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Best dealership I have ever been to. I have been in the business for 10 years and I have never been so satisfied with buying a new car from this store. They jump straight to the point gave us a great deal on a new civic and got us in and out within an hour. Highly recommend this store to anyone looking to buy. Mike and Chris are great employees. Keep up the great work guys.

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David Ramey

Mar 10, 2015

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Craig Thorpe met us immediately, made us feel welcome and listened to what would like. He showed us our options, got us into a vehicle for a test drive and patiently worked with us in a change from our original request. He walked us through the purchasing process and showed many things on the vehicle after the paperwork was done. Craig is the ultimate professional.

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Jedi

Mar 10, 2015

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James Swanson helped us realize Honda is the best choice for our family. We strayed away for past several years and tried other makes of cars, but no comparison to the Honda brand. As our Sons graduate from college we have agreed to stay with Honda. A safe secure and very well built car for them.

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tgrobstein

Mar 10, 2015

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Craig Thorpe made our transaction seamless and easy. I hear bad stories all the time about buying a car and this was far from that. I would recommend Craig and Right Honda to EVERYONE!

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colt36

Mar 7, 2015

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This is a truly wonderful dealership to business with. Bought my 13 accord coupe here last year, got a smokin deal. Just came in this morning to get my oil change and tires rotated, ended up leaving with a brand new accord at almost the same payment! I have worked with a few employees here and they never fail to amaze me. Definitely would recommend this dealer to anyone looking for a great deal on a Honda and a great buying experience!

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angscott6

Mar 6, 2015

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This was by far the best experience I have ever had buying a car. Gaston Villegas and Gibby went above and beyond to make sure that I was happy. The whole process was top notch, from the moment we arrived to the moment we picked up my brand new Honda Accord. They totally changed my view of Honda. I cannot thank them enough!

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CeeZee

Mar 2, 2015

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I recently purchased a used vehicle form Bill Hall at Right Honda. My experience was excellent to say the least. I got the car that l was looking for at a very fair price, I'm & out of this dealership in about 2 hours, including the test drive. I would definitely recommend Bill, & Right Honda to anyone looking for a great car shopping experience~new or used!

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karenb

Feb 26, 2015

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Best car buying experience ever! Craig made the process so smooth and painless! I definitely would recommend Right Honda and Craig to anyone! Thank you so much! I LOVE my 2015 Honda Pilot!!!!!

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Sean

Feb 23, 2015

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Will Simpson and Jake were amazing to work with. They gave us a great deal and they were so friendly and nice. I recommend working with both of them.

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Graham

Feb 23, 2015

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Best car buying experience ever. The customer service by all the sales people who greeted before I met with Larry. It is a no pressure, business professional place. I have told everyone about the experience. The car selection is awesome; there are models that other Honda store don't carry. Your store sells you what you want not what they want to sell to you like many dealers in the valley. In hindsight I would have started at this store and eliminated the stress and bad experiences I received. They showed me the figures and I knew what the car would cost. We then found other cars to make sure I has a choice and it was up to me what I wanted to purchase. This is not the case at many dealers in the Valley. I really advise if you are going through or experienced car buying pain, come here and walk out with a new car.

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Dune

Feb 21, 2015

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Our brand new 2014 Honda Accord Sport went in for its first oil change, Bill Thornton is our usual Service guy there, and the technicians noticed an oil leak from the engine (We had not noticed it). Turned out they had to do an engine tear out and order some parts to fix it-something went wrong in the casting of the part- In the meantime they got me a Corolla from Enterprise to use while they fixed it. Car rides nice as new. No problems. We didn't pay a penny, all covered under warranty. Bill took care of everything. Great service. Nice guys.

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Mark

Feb 18, 2015

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easy, quick and friendly. I got my car with a pretty good deal and I'm happy.these guys are helpful and try to get you the best deal.

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PaulAntsell

Feb 16, 2015

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Very professional, easy going, pleasure to deal with! Stress free process, friendly and knowledgeable staff. My salesman Kareem was honest and open during the transaction.Great experience! Would definitely recommend!

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RB

Feb 14, 2015

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As a first time Honda owner my new-car-purchase experience at Right Honda was simple and smooth. Special compliments go to Mr. Marshall Debrowsky, Sales, whose knowledge of hybrids cinched the deal and made the whole process even more comforting. A customer oriented dealership and a high quality sales person resulted in a very positive experience for me.

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elackey46

Feb 13, 2015

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Buying a car at Right Honda was easy and stress free. My salesman was honest, and did not pressure me into making a decision. He was very knowledgeable about Hondas, and was very patient while showing me everything I wanted to see before making a decision. I would definitely recommend Right Honda to anyone looking for a car.

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ScottsdaleMan

Feb 11, 2015

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Probably the easiest and best car buying experience I have ever had. The price was right, the people were very knowledgeable and accommodating, Marcus Roe was fantastic, the car is great... what's more to ask for?

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GBGIRL1

Feb 4, 2015

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I got an amazing price for a new 2015 CRV and I'm so happy. Great price, decent trade in for Honda civic, knowledgeable staff, and amazing service department!

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Azdave

Jan 31, 2015

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We attempted to buy two new 2015 CRV company cars and were quoted a price by email as a response from a price request. When we told them we had two prices that were lower we asked them if they would match the lowest price. We then shared the two lowest bids we had received by email from another two Honda dealers. Their email reply was For Sure!!!!!!!!!!!!!!!!. When we emailed to secure the cars we were told somebody named Gary in the sales department responded to the email and they would not honor our request to match the lower price. Somehow it spears the sales team staff can open and read emails and reply without any accountability.

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dseitz5

Jan 24, 2015

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Wow! Right Honda made leading a new car so easy and low pressure. Friendly and willing to work within my budget, they made it seem like they really wanted my continued business. This is my 3rd Honda in a row, and I plan on getting a 4th through them next time as well. Good job, Right Honda .

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hatch1944

Jan 21, 2015

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It was a pleasant experience as usual. Easy to make an appointment. Brad Stout's communication was terrific. He called as soon as my car was finished. He took the time to explain to me the appropriate operation of my heating system and the LDW ( lane depth warning) light. Very enlightening. Highly recommend the service department.

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alanauerbach

Jan 20, 2015

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This was the fastest service I have ever had. It was quick, reasonably priced; in fact less than estimated. The car came out quickly, finished and clean.

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john

Jan 19, 2015

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We were gonna buy a Subaru Outback after a road test. We just wanted to compare it with the industry leader. Will made a good demo and we drove the car also. We were skeptical about the CVT but after driving it, it's actually responsive and engine is not groaning. We loved it we order our 2015 AWD EX mountain green metallic that day.

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Tom

Jan 14, 2015

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I would not buy a Honda from any other Honda Dealership. I have purchase many Honda's and most from Right Honda. Cal Rick Morse at Right Honda.

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ang23

Jan 10, 2015

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Great service! Very polite, friendly, and professional. I went to Bell Honda first and had a horrible experience. Davon turned everything around and we ended up with the perfect car for our family.

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inkyaz

Jan 9, 2015

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I have purchased 26 Honda Cars. Right Honda is the very best! The Fleet Department always treats me like I more than a customer. They honest, quick, efficient and no non-sense. Don't go anywhere else.

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nia

Jan 9, 2015

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First honda dealership that I was able to walk in with a number and pick out a car. We sat down like adults and discussed what it was going to take for me to buy the car. I picked the car on sat worked on my numbers went back in on Sunday night at 6.oopm . Then had a new car by 8.00. Papers signed and keys in hand. The best part was it was a business deal and I felt good when I left.

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lyndalou

Jan 8, 2015

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I met with Zach and test drove a few new CR-V's. I decided I really wanted an AWD model in a specific color and trim level. They found me the car, had it shipped in for me, let me do a nice long test drive to make sure I loved it, and I was very happy with it. I felt I got a good deal and was really pleased that they could help me get what I wanted. Zach is a really nice, no pressure salesperson and that makes the whole experience pleasant. Thanks again!

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michaelinaz

Jan 1, 2015

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Like so many reviewing Right Honda, my 14 years of vehicles purchased and serviced there tell the story of excellent customer service and great value. The service team, starting with Alan and Andy, set the standard of honest, and caring interactions with their guests. All too often, buying a vehicle or having it serviced is a lesson in dealing with a condescending, aggressive, and obnoxious dealership employee with a less-than-honest agenda. I am most appreciative of the kindness and respect the Right Honda team has always afforded me. For me, there is no greater referral than a happy customer. Keep up the luxury car experience folks! - Michael Rice, Cave Creek, AZ

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tleebove

Dec 31, 2014

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I brought my Pilot in for an oil change service and assumed I would be in and out in the usual 45 minutes including a car wash. Fortunately, an oil change is not an oil change at Right Honda without a thorough inspection. Sure enough there was some additional service required and even then I was out in an hour and a half with a safer vehicle than I went in with.

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mk

Dec 30, 2014

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Sales is great...Service even better. AJ got us in for a last minute service appt. for an oil change and a minor recall repair. Work done fast. Coupon for oil change ($26.95) and a car wash. Great place, friendly people.

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KWren

Dec 30, 2014

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My husband and I have purchased our last few vehicles from Right Honda. We appreciated using the internet sales option for purchase. And we use RH regularly for our servicing needs. Our sense is that the service providers are honest with us, they always have the exterior of our cars washed after servicing, the waiting area is comfortable and pleasant, and the wait times have not been long. The staff have been friendly and respectful. We have no complaints regarding Right Honda to date, and our experiences are over 10 years or so. Happy Honda drivers!

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azelvisfan

Dec 27, 2014

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Love Right Honda's service department! I only go to Right Honda for service on my '08 Pilot. The service reps are polite, friendly, and explain everything thoroughly plus the price is right. I wouldn't go anywhere else for service!

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Jvold

Dec 25, 2014

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I was taken really good care of. Choosing to buy a new car can be daunting and anxiety ridden. But at Right Honda, everything felt right. It was effortless.

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David R

Dec 23, 2014

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Right Honda is the right place to be if you are considering the purchase of a Honda vehicle. You will receive courteous and professional treatment, a mark of a well run business. You want someone to listen to you and adjust to your changes when making a major purchase like a new car. You will get this at Right Honda. You also get a lot for your money here, which mean dollar value, just like the way they value you as a customer. The professionalism does not fall off once you sign on the dotted line. It continues as you move through the process. We have nothing but good to say about Right Honda and look forward to dealing with them in the future.

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rehaz1

Dec 23, 2014

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Right Honda is a excellant dealership both for new car purchase or lease, There services department lives up to their name "Right" service is done right the first time

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bob

Dec 23, 2014

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I have been having both my 2003 Accord and 2005 Accord serviced the Right Honda since 2008. I live on the west side of Phoenix but will go nowhere else for service. This is a Class A service department and my trust level is at 100%. I would like to extend a personal thanks to Bill Thorton who has taken care of my Honda Accord's. He is knowledgable, curteous, and always keeping me informed. Thank you Bill and Thank you Right Honda.There is not much else I can say other than I will be a buyer in the near future as my 2003 keeps rolling along at 255000 miles.Thank You,Right Honda

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Flores68

Dec 18, 2014

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Right Honda service dept is the Best. I would not have my vehicles serviced anywhere else Thank you Cristopher Flores for your awesome workmanship and customer service. There are many great employees in Right Honda Service.

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mgascon58

Dec 13, 2014

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I am pleased with the service at Right Honda. We have three Honda Civics (2013, 2004, and 1999) and all three vehicles are serviced at Right Honda because they take good care of our cars. When we take the cars in for service, they do a great job and always offer the current special that is available to help us save money. They also keep us informed about items that will need attention and the suggested time frame for completing those repairs or maintenance items. They don't try to pressure us into taking care of those things immediately. Recently, all three of our vehicles required maintenance and Bill Thornton and his team worked closely with me to provide me with the best discounts they could offer to help us. We are happy customers and will continue to take our cars to Right Honda for service.

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Joe Ketchum

Dec 11, 2014

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Bill has been extremely helpful whenever I bring our cars in for service. The service is done in a very efficient and timely manner.

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Eileen Haberstroh

Dec 11, 2014

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JC was very accommodating making sure I drove each of the 3 cars I was interested in. He did not hard sell and was gracious when we informed him we were going to test drive other makes of cars. When we returned the next day he again allowed me to drive my 2 choices and helped me to make my decision to go with the CR-V rather than the accord because he knew my daughter is moving to CO and I will be traveling to visit her. The CR-V will handle the terrain and weather I may encounter.

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Pravin kumar

Dec 10, 2014

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Brad has helped me and he is really a good person to work with, his knowledge and response was great on time and cost .thanks Brad .

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Martina Brooks

Dec 8, 2014

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Tony was great to work with, would recommend this dealership to our friends. Awesome customer service!

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Cbaker1125

Dec 5, 2014

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Battery warranty was still in effect. Greg took the time to look up my service records and inform me, now next time brand new battery. Had oil changed and then the front brakes were bad. Little more expense that I didn't expect, but the sitting area was pleasant and the car washed after the service completed was great...very good on time while getting serviced as my time is limited as well.. Thank you Greg....

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Laura Eng

Dec 2, 2014

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Very positive. Alex had the car I was interested in pulled up front when I arrived.I would definitely refer my friends to him.

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ntroup

Nov 25, 2014

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This was my first time buying a car ever and Davon in sales made it the best experience for me. He is just a stand up genuine guy. He was very knowledgable about all the cars, had the best personality, and helped me find the right Honda for me. Davon is an exceptional car salesman and a great friend. The staff at Right Honda are extremely friendly, every staff member asked me how I was doing, what car I was getting and congratulated me.

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Cody Kloppenburg

Nov 23, 2014

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Oil change went great and service was great too. My 2006 Honda Ridgeline was cleaned and inspected for any future problems in a timely mannor

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AVasicek

Nov 22, 2014

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Alan McKenna, service representative at Right Honda, who I always ask for when seeking service for my cars. Alan is a consummate professional and knows his job inside and out and performs at a level beyond what most consumers would expect. Recently I brought my car in needing a new battery and an oil change.. Alan, as always, was very easy to work with and I was in and out within 45 minutes at a busy time for them. I am always pleased to have Alan be in charge of my service and, If I were his employer, I would be certain he understood his value to my organization by compensating him at a level equal to what he gives.

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dsbenjam

Nov 19, 2014

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A different valley Honda dealership lost my business and Right Honda gained it with my new purchase. Will Simpson, Gaston and Justin in finance were all amazing to deal with . They got me into my new car at a price I was comfortable with and made it a good buying experience. I will be returning for service and any future vehicle purchases. Thank you!

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Nicole Collins

Nov 19, 2014

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This is the second time I worked with Justin on purchasing a car. It was a great experience both times. I felt he was very supportive in listening to what I was trying to accomplish and worked with me to be sure I was excited about my purchase.

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smsundra

Nov 17, 2014

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Always friendly, happy and willing to help! Not the usual car buying experience. This was our third vehichle purchased at Right Honda. We have used their service department as well. Everyone always goes out of their way to help and are always very friendly. Great experiences! Highly recommend!

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clowrance

Nov 16, 2014

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My wife and I came to Right Honda looking for a larger vehicle, Jay Powers patiently guided us in our search and even checked a second dealership (Right Toyota) to help us find the perfect vehicle. We test drove several until we found a Pilot we loved. The deal was great and the loan interest rate was lower than anywhere else we tried. Having shopped elsewhere it was refreshing not to have added charges besides the standard tax, title, and tags. Long term we are thinking about moving North to colder climates so being able to afford an all wheel drive Pilot really worked into our future plans. Jay and the rest of the staff (Adrian, Edward) made this experience a pleasant one!

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Chad Holden

Nov 13, 2014

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From start to finish, Craig Thorpe knew exactly what I wanted and what my price range was. He used my car as a down payment and was very professional in making the numbers work to my liking! I liked the fact also in that he took his time to show me the features within the new car instead of passing me off to someone else. I thoroughly enjoyed my experience with Craig and will highly recommend him to anyone that is in the market to lease or buy a car!

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Marnie E

Nov 13, 2014

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Went in on Veterans day expecting to have a " long wait time"...was in and out in 45min as guaranteed . Thank you for a quick check and car back on track!

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Hondadriver2004

Nov 12, 2014

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Received great service. I was impressed with Greg in service dept. in identifying issues and resolving quickly without appointment. Had timing belt, tensioner, and water pump replaced along with transmission flush and brake pads done. Greg went out of his way to get us a rental car for the day which was icing on the cake to the service experience. He was very professional and gave personal attention to the needs of our car.

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Suhill

Nov 5, 2014

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I was impressed with the the personal attention by knowledgeable personnel that I received throughout this whole experience. Everyone did a great job of educating me along the way so that I could make the right decision in purchasing a new car.

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rossmore8

Nov 5, 2014

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Our Saturday morning oil change was handled quickly, professionally and with personal attention. From the service advisor to the guys who washed and dried the car, everything was handled smoothly, quickly and with a smile. You can't ask for much more than that.

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dantav

Nov 5, 2014

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I visited dealership mid-morning with no appointment and they got me in and out for a Quick and easy oil change in less than 30 minutes.

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rama krishna

Nov 5, 2014

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Overall its very good experience,Very patience with the customer till the end..and its definetly a good place to buy a car in phoenix .

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EdReynolds

Nov 3, 2014

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This is the second vehicle we've leased from Craig. He is always professional, courteous, knowledgeable and very helpful. He is a pleasure to work with.

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Svandeman

Nov 2, 2014

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I am baffled to see good reviews and it must be family members of employees. I have bought 3 cars here and the first 2(many many years ago) were fine but the most recent(this year) was horrific and I am still scarred. In fact I have free oil changes and pay to go somewhere else so I don't have to set foot on the property(I like the service department just fine btw just despise the other side...sales). I was lied to and they tried to "spin" the lease amount when I work with money factors and leases myself and knew I was being ripped. I did not get everything out of my car and when I inquired about it, it was gone including my plate and plate holder. Hate would not be an inappropriate word here and I know that's strong but these people are xxxx.

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WDemers

Nov 1, 2014

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This is our second purchase in the last few months, Craig made our experience pleasant and effortless. He listened to what we were looking for and delivered exactly what we wanted. He and the entire staff provided excellent and friendly customer service. If you are looking for a great car buying experience, I would highly recommend Right Honda.

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Mike Ringo

Oct 31, 2014

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A good experience, very appreciative of Craig's assistance.

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jfranji1

Oct 30, 2014

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Leasing a new car could have been quite the horrible experience with how long things took. This my first time buying/leasing a car and I must say I didn't expect all of the paperwork and negotiating to be such a process. With all that said, it was far from a horrible experience because of the guys helping me. Devon helped me through everything as a whole and couldn't have been better. It seemed like he knew what I was thinking the whole time and always knew how to make me feel comfortable. His manager, Jake, helped a lot when things needed to be explained to me multiple times and that was a huge help. When I finally thought I was done and I was told there was one more step in finance I thought it would never end. Once I started talking to Justin though, my view on that changed. Sure, it was just a lot of signing documents, and sure I wasn't interested in the things he was offering, but he made me feel calm. He made that very last step when all I could think about was driving that new car great. All in all, everyone was extremely friendly and helpful. In an experience I thought would be just extensive and boring, I acquainted myself with three awesome guys who made my first experience buying/leasing a car a memorable one.

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cathymccormack

Oct 28, 2014

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very happy pj is easy to deal with I knew all the details including price/payment before I arrived car and paperwork was ready when I got there true sign and drive experiance in and out in an hour

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mlessard64

Oct 28, 2014

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Always reliable service and explain issues and repairs completed or need to be completed. Pricing could be a bit more competitive. Appreciate flexibility in expanding service beyond oil change at last minute.

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LenArizona

Oct 28, 2014

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Everything was revealed, aboveboard, and clear, which is about all you can ask for from a car dealership. Honda makes a great product and we look forward to years of happy driving.

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mdziedzic1234

Oct 27, 2014

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Walked in to browse cars. Zachary helped me out and wasn't pushy, listened to what I had to say and sold me the car for a great price. It was a great experience especially since it was my first car purchase!

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kelley.gmelich

Oct 26, 2014

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Craig was so wonderful to work with. He went out of his way to find what we wanted, work around our schedule and make our transaction amazingly simple. We texted him & he always got back to us right away. He had our car ready within a day of telling him our wishes. We walked in, handed over our keys for our trade, signed our paperwork & were out with our new car within 30 minutes. Beautiful car, super friendly people - we will definitely be back here again for our next car!

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dirtyjeepsaz

Oct 20, 2014

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Devon was friendly, and informative. He made the experience great not being pushy, yet listening and being proactive. I will definitely recommend this Dealership and Devon to Friends!!

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JKELDENICH

Oct 20, 2014

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WE HAVE BEEN TAKING OUR HONDAS TO RIGHT FOR SEVERAL YEARS. BOTH OUR 2006 AND 2007 CIVICS HAVE HAD THE SUN VISORS REPLACED REPEATEDLY DUE TO POOR DESIGN AND POOR QUALITY OF MATERIALS USED (6 TO 8 OCCASIONS) AND NOW THAT THE 2007 IS OUT OF WARRANTY, HONDA WILL NOT KEEP REPLACING THEM FREE OF CHARGE. MY FRUSTRATION AND IRRITATION COMES FROM THE FACT THAT QUALITY VISORS WERE NOT USED THE FIRST TIME. THE SERVICE MANAGER HAS TOLD ME THIS IS A COMMON PROBLEM. SO WHY HASENT THE MATTER BEEN RESOLVED YEARS AGO AND SAVED HONDA THE LABOR AND MATERIAL EXPENSE. IT WOULD ALSO SAVED ME LOTS OF FRUSTRATION AND TRIPS TO THE SERVICE DEPARTMENT

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etom22

Oct 17, 2014

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I wouldn't take my car anywhere else to be serviced! I trust Bill in the service department and the technicians at Right Honda. They have always done a great job maintenancing my vehicles!

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Joanne Soued

Oct 17, 2014

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Excellent, friendly and very efficient. We had asked for a valuation of our older model car while it was left overnight for service.

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ma54

Oct 16, 2014

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I had a very specific idea of the model of Accord I was interested in buying. Mitch and James listened to what I was asking for and showed me the cars that met my description. They were very informative about the differences in feature packages between the models, which we discussed at great length, but made no effort to sway me towards a more expensive car than I was interested in purchasing. There was no pressure at all in the selling process and I was very satisfied with the final price we agreed on. Mitch and James patiently explained the features on the car during the delivery process and made sure I understood how to use them before I drove away in my new car.

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gmny76

Oct 14, 2014

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This was one of the easiest car purchases I have experienced. Davon was extremely knowledgable, friendly, and accommodating. Once we had decided on a car, he and Jacob were able to negotiate a fair deal that I left feeling happy about. I was in a hurry and had to get to work and John the Finance Manager was able to get me in and out in minutes. Overall a great car buying experience.

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1313713

Oct 14, 2014

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I was not satisfied. I had brought my car in for the paint chips to be fixed as promised when I purchased the car. Apparently the sales manager told me one thing in order to secure the sale, but meant something else. It was obvious there was nothing further that would be done. It was explained to me that the expense already incurred was more than what was intended. This may be so, but I don't work in your line so I would have no idea.The unfortunate is that I have wanted to own a Honda for many years and this is my first Honda.The positive is I have learned to be more wary. Next time I will take pictures of the areas promised and have that signed. Trusting is no longer an option.

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cg768

Oct 14, 2014

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The team worked very hard so that we left with a deal that we were pleased with. They were very flexible and kind. Very happy with Honda.

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Scott

Oct 13, 2014

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Great service !!! 5 Stars, Had oil and filter change, free car wash. 20 mins without an appointment !!! Thanks

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jessssia12

Oct 12, 2014

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The fear I have of being attacked at a car dealership, was the exact opposite of what I received! Everything went smooth and perfect. The whole sales department was very helpful towards my needs and I am in love with my new car! Overall experience was excellent.

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polinho

Oct 11, 2014

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I have an "antique" Honda - a 2000 CRV which I just love and hope to keep around for a long time. It has over 160K miles on it, has been in four cities (originally bought in Hawaii) and runs great because I spare no expense to get it done right. Right Honda has delivered supportive customer service and quality maintenance work on it since I brought it in for about two years. I like their friendly staff, communication, and terrific customer care from the moment I drive in for my car intake, the waiting in the roomy and comfortable customer seating area, the explanation of work done/current condition/future recommendation, right up to the payment to the cashier. This operation has instilled my confidence in dealerships providing auto service. Please keep up the good honest work.

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stephb62

Oct 10, 2014

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From the minute I stepped in the door I felt comfortable and at ease, with no pressure by anyone. The entire staff were warm and welcoming. We sat down and there was no back and forth. I knew what I wanted, and there was no pressure to change my mind. The car I wanted was coming from another dealership, and the deal didn't go through due to issues with the other dealership, not Right Honda. They called me and explained the situation with sincere apologies and they would make it right. They did make it right, and I actually came out ahead. They kept their promise and I will always remember the extra mile they took to get my car. This is our 3rd vehicle with Right Honda and we will be back, in fact we will not entertain going anywhere else.

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Howarddc

Oct 10, 2014

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Marshall was great in explaining all the benefits and features of my new car and my wife and I were very pleased. I wasn't planning on even purchasing a vehicle, but Marshall and the sales manager made it possible. Will definitely buy here in the future and recommend to others.

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RKS2119

Oct 10, 2014

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WENT FOR AN OIL CHANGE AND TO CHECK A TIRE THAT I THOUGHT WAS LOOSING AIR. I WAS TOLD THE TIRE HAD A NAIL IN IT AND WAS NOT REPAIRABLE. I WENT TO FIRESTONE TO GET A NEW TIRE. THEY TOLD ME THERE WAS NOTHING WRONG WITH THE TIRE. GOT ME THINKING ABOUT THE OIL CHANGE SINCE I HAD TO GO BACK FOR THE STICKER AND OIl GAUGE UPDATE THAT WAS NEVER DONE. CHECKED OIL, REALLY DIRTY. CHECKED FILTER, OLD. WENT BACK. THEY CHANGED THE OIL , GAVE ME MY MONEY BACK BUT NEVER ACKNOWLEDGED THEIR TECH DID NOT DO HIS JOB. HOW MANY OTHER CUSTOMERST BELIEVED THEIR OIL WAS CHANGED? WILL NOT RETURN. I HAVE TWO COUPONS FOR A FREE OIL CHANGE. SERIOUSLY! GAVE MY DAUGHTER OUR OLDER ACCORD. SHE WILL NOT BE BACK EITHER. JUST MOVED HERE FROM PA. USED BOBBY RAHAL HONDA FOR TWENTY YEARS. THEY WERE GREAT. WISH THEY WERE HERE.

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Lee Della Corte

Oct 9, 2014

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Great personal care as usual, service for the oil change included a free exterior car wash which was really nice.

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Nathalie Conti

Oct 8, 2014

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I have bought many cars from Right Honda and I am always happy with my experience, from car maintenance to car buying/trading. I love Honda cars and will never even consider buying a different brand! Overall, this is the place!

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u2canspeak

Oct 8, 2014

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If a Honda is what you are looking for, this is the place to purchase. The process was flawless and the staff is friendly, efficient, and honest. I recommend this dealership without any reservation!Shelley Brofddf

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Robert Dreger

Oct 7, 2014

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Fastest oil change ever! Enjoyed reading the USA Today, watching TV, and enjoying fresh coffee. A great customer lounge!

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Barry Shusterman

Oct 6, 2014

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Mike took great care of me and my 2012 Accord SE .

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ray.manning.7

Oct 5, 2014

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Just bought another new car from RightHonda, had a fantastic salesman in Davon Strickland and worked with Jon Ferris in finance who made everything clearly understandable and as smooth a purchase experience as you could want with Davon and Jon. Have done business with RightHonda for many years and never, I mean never been disappointed.

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dweintraub

Oct 5, 2014

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While it always helps to do research beforehand, I did so in order to have ammunition when I expected the salesperson to go back & forth to the "man behind the curtain" to get the right price. This NEVER happened. In fact, Right Honda was very open to handling the entire upfront negotiation by email before I even got to the dealership. They were the ONLY dealer to actually quote prices to me before I got there. What an incredible pleasure to not be "sold" to come in and test drive, blah, blah, blah. The sales process, paperwork, etc. took less than 2 hours, was amazingly friendly and laid back. I got a very, very fair price on my Accord Sport, and I even got a decent price on my trade-in with 110K miles on it. I'm still amazed!

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Aaron Berkley

Oct 1, 2014

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I recently leased a 2014 Honda Accord through Right Honda. My overall experience was exceptional. The process of leasing my new Honda went very smoothly with no problems whatsoever. Craig was friendly, knowledgeable, and very attentive to what I was looking for in a lease. I most certainly will be sending my friends and family to Right Honda when they are in the market for a new car! Highly recommended.

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Animari

Oct 1, 2014

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I was so pleased to find Right Honda's Service Department is open at 7:am. It really helped with my work schedule. Having an oil change has never been better!

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Charlie Yamashita

Oct 1, 2014

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Always excellent! Thanks! I am lucky to have Bill each time that I visit, Thanks!

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Erica Duckett

Sep 30, 2014

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The customer service at Right Honda was exceptional. I left feeling confident with my purchase and the entire process was stress and hassle free. The deals were excellent and Kris was very knowledgeable and helpful with the technology of the car. I went in feeling nervous and intimidated by the car purchasing process, but left feeling excited and accomplished with a new car!

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cjmorales

Sep 30, 2014

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People at Right Honda gave us the best options to buy our new SUV, great service in every stage of the process, and also the availability of car options was great.

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Nicole Flores

Sep 30, 2014

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Again -excellent service from Bill. I was on a road trip in my Odyssey when the 15% oil life light came on and the signal for service. I called a dealer in the area I was in and was told I only had 500 miles left and had to get in and have a very expensive oil change. Instead, I decided to call Bill and talk to him. He assured me I could make it home and have the oil changed here and he was right. I arrived with 5% oil life and was able to do an express oil change the morning after I arrived. He was kind and courteous as always. Thank you!

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gemini72

Sep 29, 2014

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My first communication was with Davon Strickland via phone and he was very professional and honest. Most of the small details were covered over the phone this way when I got there they already knew what they were dealing with. Jacob was my second contact person I met him in person along with Davon when I arrived at the dealership. Jacob was polite and professional he was willing to get me into a vehicle that I could afford. When we finally came to a happy medium I was satisfied with my car and the payments I could afford. Then Jacob introduced me to Jose he is a fantastic guy, very funny and personable with great customer service skills. He had me and my daughter laughing while still remaining professional as I signed all my paper work. I would definitely come back in the future and refer friends here as well.

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Karen Sharman

Sep 29, 2014

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Greg handled our car needs with great expertise and concern. He was always looking out for the customer. Great experience. We will use Right Honda again.

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lawinfield

Sep 26, 2014

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Mr. Craig Thorpe is the reason that I am a consistent and loyal customer of Right Honda.It is difficult as a woman to approach an automobile dealership to purchase or to lease an automobile. My first experience at Right Honda, 2009, just weeks after the death of my husband,was truly terrible - an unfortunate experience I will never forget. But 3 years later, I walked into the management department and requested assistance. Mr Thorpe treated me with such respect and honesty. I am renewing a lease for the third time this week.

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lisa Wallace

Sep 26, 2014

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Great service! I drove up with no appointment for an oil change and was in and out. The car was washed and all my questions answered.

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scoker

Sep 25, 2014

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. I brought my 2012 Accord in for an oil change. I was treated respectfully, and the work was done in a timely manner. Every time I have brought my car in for a scheduled maintenance, the experience was been pleasant.

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alex clark

Sep 25, 2014

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he was great....once he knew i was there in the drive he was at the car handling my questions and needs within a minute....and i was in the lobby and the car was off to be serviced in less than 2 minutes

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tessaoneill

Sep 24, 2014

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I had a great experience, the dealer was thorough and patient with me during the whole process of buying my car. He stayed later than he usually does and explained all of the features my new car has.

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gwennaauer

Sep 24, 2014

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We brought our 2014 CRV in for service and again were amazed at the friendly, quick, and excellent service we received. Everyone is always so kind there. This is our third new vehicle from Right Honda and we have always been pleased there. Thank you again for being OUR car dealership and our only service providers for our vehicles.

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John Enriquez

Sep 24, 2014

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Very satisfied with express oil change and 21 point inspection, however I was under the impression that at the present mileage the tires were to be rotated. they were not rotated. This concern was brought up at the customer appreciation meeting we had.

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jacofaz

Sep 23, 2014

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My husband and I needed a higher sitting vehicle than our 20004 Honda Accord, although we loved the vehicle and wouldn't have changed vehicles for any other reason. However, we were going to take a long road trip and were dreading the buying experience we anticipated with a dealer. Gary Kravetz changed our opinion totally. He made it the best car buying experience we ever had. We met with Gary and were in and out with no hassle or pressure within two hours. We did need to come back the next day to pick up our vehicle because the color I wanted had to be transferred from another dealer. That took only an hour and that included Gary going through the whole vehicle teaching us how to use many of the new features that were new to us. Perfect! We highly recommend Gary and have told many people of our experience. When we returned from our trip, our first service was free and they did a great job while we waited. Didn't take long to check everything and change the oil.

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Jessica Frent

Sep 23, 2014

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Wondeful. Bill Thornton is personal, knowlegable, and always goes above and beyond. Right Honda is lucky to have someone like Bill representing their brand.

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Christy

Sep 18, 2014

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Quick, painless and very friendly staff. Turn around time was also quick like we would be told. Thanks!

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rudeboy3

Sep 16, 2014

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the dealership charge me 1300 for an upgrade alarm that really doesn't do anything ,they would not consider giving me a refund after 4 days, bought my first brand new Honda,won't go back there ever again.

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Allykhat

Sep 16, 2014

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I've been doing business with Right Honda since 2005. Thanks to Gary Kravetz, I've just leased my fourth vehicle with them (CRV ELX). I had a very unpleasant experience with Right Honda when leasing my third vehicle and as a result couldn't wait to break ties. I vowed never to lease another vehicle with them, however, Gary Kravetz turned the situation around and restored my confidence in Right Honda. Usually, I feel intimidated and nervous around car sales men but Gary was extremely professional and upfront. His service was authentic and it made me feel very comfortable. I'can't say that I've had such an experience anywhere, except sometimes when traveling. The entire process took a little over an hour. Thank you Gary for making me feel valued. It's a pity we didn't cross paths sooner. You are an asset to your company and I hope that they acknowledge that!!!

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Tom grimes

Sep 16, 2014

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Always friendly, always honest. Sometimes things don't always go the way you want and sometimes you think a dealership is trying to take advantage of you. I think that is normal. However, Right Honda takes the time to explain and even show you the parts or reason why they are recommending the service. Feel free to compare the repair cost with other local shops. You will find that Right Honda is at or below the other shop prices and you know Honda parts are being used.

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Rion0505

Sep 14, 2014

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The entire experience from the beginning to the end was great. Mario the salesman took care of me. Hes the man! This is my first new car and I love it so far.

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JJ Joppru

Sep 10, 2014

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I had a great time at Right Honda on Friday at 10:00 am with Darrel Deak and Andy Kerby. I would strongly recommend going to Right Honda.

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junior46457

Sep 7, 2014

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My entire experience from the initial test drive to the purchase was a positive experience. Will Simpson did a fantastic job providing us with information on the car and making sure we were treated with respect. Upon the delivery of the car Will took the time to provide me with detailed information on the car. Ray was great in providing me with finance options. Top notch experience and my daughter is planning to return to purchase a car.

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Jessy Snyder

Sep 7, 2014

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august 24th 2014.Horrible. One I will never forget that's for sure. Went in just curious to see what i could get for my 2004 trade-in,no intentions of driving off the lot with anything other than my car. looked at a few cars. was told on a used 2013 accord my payments would be over $500! OUTRAGEOUS! so then we moved on to new vehicles. drove a civic it was fine, payments were still very high on a lease even! then went on to another accord 2013 drove it,came back to dealership wrote down the #'s salesman came back with a payment amount of $597! are you kidding me? that is insane. I should of walked out by this time after being there 5 hours and nothing Honda had to offer was anything i could afford. Then the sales manager mike came into the situation and told Jacob to put me in a accord coupe LX a $30 thousand dollar car with both salesmen knowing well aware what i can and cannot afford! I told them get my payments to under 500 they did $487 was the agreed upon payment. i signed the papers and left. 48 hours later i called the dealership saying i need to unwind this deal i need my old car back i need to get out of this whole thing. they said there is nothing we can do! big BS lie! I talked to BRAD another sales manager who told me the deal had already went through and it was finalized and they get paid immediately. LIES AGAIN! so i came back the following Thursday sat down with Jacob & mike again. They then got me into a civic a 20 thousand dollar car. ran #'s again came back with payment of $434! only 80 dollars less than the accord i left with 5 days before! How do you go from a 30K car to a 20K car and only lower my payments 80 bucks!!! at this point im needing to get out of HONDA for good! i signed the papers once again and drove off the lot. (since i was told i cant have my old car back!) Another thing im still irate about is the trade in value changed from the accord to the civic? WHY ITS STILL THE SAME CAR? it went from 2500 to about 1700. that following Saturday my relative contacted Darrel Deak and demanded to lower my payments. we went back and fourth with #'s got my payments down from 434-336. what i don't understand is why could Honda give me a payment of 336 to begin with? oh wait because HONDA does not care about their customers!!After 48 hrs of owning the first vehicle i wanted out and The men of Right Honda didn't seem to care. They didn't want to help me in any aspect. Now i am stuck with a car i don't even want anymore. I've had my new car about a week now and i am still wanting to get rid of it and get out from underneath Honda all together! I WILL be doing a lease buyout very soon! I will never do business with Honda ever again. I felt taken advantage of, the proper procedures of a lease were not properly disclosed to me, i did not get shit for my trade in, i would of gotten a lot more for it on craigslist. I am not a happy customer, i left with a bad taste in my mouth and i will not recommend anyone to this dealership!

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Kseefeld

Sep 5, 2014

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Jay was great. He answered all my questions and gave us everything we were looking for. I would recommend Jay to anyone. Excellent service overall!

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harlan11

Sep 4, 2014

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In and out in 1 hr with my new honda keys in hand, literally. It was a simple, courteous, and respectful experience without mind games or useless wastes of my time and resources.

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Gseifert

Sep 4, 2014

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I went in for a standard oil change and air condition inspection. Received a standard oil change and air conditioning inspection. My only complaint would be they charged me for the air conditioning inspection.

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David Nguyen

Sep 2, 2014

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I bought 2014 Honda Accord EX V4 from this dealer. PJ emailed me the quote price and set the appointment. I came in and completed the sale in a little over 1hr 1/2. I am happy with the integrity and the services of the fleet/internet sales department at this dealer.

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gmalin

Sep 1, 2014

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We had a very pleasant experience at Right Honda. This is our 4th CRV and we've been pleased with all of them. The salesperson was very informative and explained everything about the car and the lease program. He was easy to work with and the whole process was fast and stress-free....except for my decision on color!

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SlickRG

Aug 31, 2014

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Was very pleased with my overall buying experience from Right Honda. Adrian Malamitsas & his sales team did an awesome job of getting me the car I wanted for the price & payment I wanted. Shopped around 3 other Honda dealers in the valley & Right was by far the best.! They were best in service, attention to detail and most important price which = Sale = Customer Satisfaction.

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Slick

Aug 31, 2014

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Overall great buying experience! Adrian Malamitsas & his sales team (Jay Powers) did an awesome job of getting me the car I wanted for my wife at the price & payment I wanted. Shopped around at Arrowhead, Bell, & Showcase Honda & Right was hands down the best! Simple equation: Best attention to detail + best knowledge + best price = SALE = Customer Satisfaction Great work Right!

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LauraR2803

Aug 28, 2014

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My family and I have all purchased numerous Honda's here and I am currently on my 4th Honda (I've had a Civic, 2 accords and now a Pilot)... My car choices have grown up as I have a guess.... Excellent facility, from sales to service, from required maintenance to the RARE occasion that we needed a major repair (we keep our cars past 150k miles) for our family, this place just feels like home.

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Soliesmom

Aug 21, 2014

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Anthony was great! He was very professional and friendly. He got me onto a new car in under 3 hours! Was a great experience! Jose was very personable and knowledgable about my financing. 5 STARS!

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mzNydia

Aug 16, 2014

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My sales team went above and beyond to help me; couldn't of asked for anything better. Everyone i came in contact with was friendly. Exceptional staff!

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Gwoods3

Aug 12, 2014

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FAST, EFFICIENT, IN AND OUT IN 2 HOURS. CRAIG THORPE WAS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE.. MY HUSBAND, MY SISTER, HUSBANDS' FAMILY, WE ALL OWN HONDA CARS/SUVS', BECAUSE OF CRAIG THORPE, VERY EASY TO WORK WITH. HUSBAND HAVE RECOMMENDED CO-WORKERS TO CRAIG, BECAUSE HE DOES WHAT HE DOES , AGAIN, VERY EFFICIENTLY.

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tvitale78

Aug 11, 2014

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Jay was incredibly helpful with locating the ideal car and it was an easy, no pressure experience. I was in and out in no time and the service department is efficient and friendly.

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laura's

Aug 7, 2014

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Excellent! I am a very satisfied customer and will recommend this dealership and my personal salesman [Vic] to many people. Thank you for everything. I will deffinetly continue to do business with Right Honda when I am ready to upgrade. I remain a loyal customer.

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tanaflies

Aug 5, 2014

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I didn't mean to buy a new car, but they made it simple, and took care of most of my worries with ease and made it hard to walk away without buying a new car.

TM

Tiffany M.

Aug 4, 2014

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Zach helped us he was was very nice and polite. He was knowledgable and helpful, he made our car buying experience with Right Honda pleasant.

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bigmonk3535

Aug 2, 2014

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Cannot say enough good things about this experience. From the time I stepped onto the dealership lot untill I made my selection and purchase, I was treated with courtesy, friendliness and respect. This was the easiest auto purchase I have ever made! My thanks to Devon Strickland and his manager, Chris, for making this go so smoothly.

AK

Anabel Kelly

Jul 29, 2014

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I liked that Scott took the time to explain to me the difference in financing between leasing and taking out a loan, and leasing turned out to be the best option for me. He truly cared that I went with the best option for me and went above and beyond to help me find it. Very happy with my decision to lease a Civic.

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Robert Burggraff

Jul 28, 2014

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My wife and I have purchased new cars in the past, and we have never had a friendlier, nor easier time "when doing the deal" for a new auto. Our salesman, Anthony Nelson was extremely friendly, helpful, and amazingly attentive to all our questions that we put to him. We are also amazed at the quality of the vehicle that we finally purchased, and all the help we have received so far in the transaction of this vehicle! We will recommend this dealership to everyone that we talk to concerning any vehicle purchase that they will need in the future! When it comes time for an automobile purchase, we highly recommend you go and have a rare experience like we did at a great dealership, with a fantastic sales staff!

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Pat027

Jul 28, 2014

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P j was just perfect in every way. This was the most pleasant experience I had on purchasing any of my Crv's? Thank you for your experienced workers.

CI

Connie in Tucson

Jul 27, 2014

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I contacted PJ via Email and let him know I was looking for a 2014 CR-V. I had shopped locally and had encountered less than trustworthy Sales and Finance guys who just wanted to jack the price up then pressure you into a purchase. PJ provided ALL the information, including pricing, trade in allowance etc. in Email. All I had to do was to drive in, sign the paperwork and pickup my new CR-V. I could not find the deal he provided near Tucson where I live and I was very happy with his sales approach and the Finance Manager's no pressure conclusion. They both had great customer service skills, attitudes and were very personable. They made the experience enjoyable. I would thoroughly encourage anyone looking for a new Honda to visit Bell Honda and PJ, even if it means driving a bit to get there.

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AmyJoArizona

Jul 23, 2014

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I wanted another Honda because I loved my Fit. This time I bought a CR-V. They took the time to help my decide and did not push me. Jacob explained leasing to me in a way I had never really understood and helped me make my decision as to how to purchase the car. I definitely feel like I got all the help I needed and I know I got the car I wanted that is right for me.

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coolaquatic

Jul 20, 2014

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The whole sales experience was good. Our awesome sales person (Kareem McClensky) gave us a great deal. He was quick to respond when asked for a quote and was very patient. However, when we get to the signing of paperwork at the finance dept., the finance manager revealed to us some hidden charges that were not mentioned at all. When we asked for explanation, he was furious and was very rude to us and to the sales person by telling us that "there is no deal!". We felt very humiliated as we walked out of his office. We decided since it was getting late and we also need to get dinner for the family that we will not push through with the purchase when the sales person (very patient) again was able to remedy and we were able to have a compromised deal. As customers we suggest to management that the finance manager would at least show some decency and respect to Honda customers and Honda sales people as well. He needs to experience how hard it is to make a sale from a sales person point of view to just dismiss customers with his rudeness. It is so easy for him to be rude because he was not the one who is looking for customers.

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dmiller3

Jul 17, 2014

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The experience was quick, easy, and enjoyable. My sales rep, Mario, and all management made it simple, not like you would imagine buying a car to be. Was able to test drive several option to ensure I got the car I wanted with all possible options reviewed. Very friendly, 100% satisfied.

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rcalangan

Jul 16, 2014

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I had such a great experience! Jake, my sales person, was so professional! He was so knowledgeable about every Honda car!! Told him exactly what I wanted and was looking for in a car and matched me up with a PERFECT car! I didn't feel pressured but felt helped!! I was confident this was the car for me! I love my new car! Proud to be a HONDA CIVIC OWNER! Thanks Jake!! :)

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scottpollack

Jul 9, 2014

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Colin Moss is easily the best car salesman I have dealt with. He did not once push me towards anything that was over my budget. He was true to his word and did everything for me that he said he would

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tmcfar13

Jul 7, 2014

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As always, our experience was great. Our go-to guy for car purchases never disappoints. He is knowledgeable and friendly, but also fair. He takes an interest in what we want and is never pushy. Even though this dealership is further away than others that are closer to our home, I will only come here for purchases and service.

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achanel4690

Jul 2, 2014

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Marshall & Adrian were extremely helpful in my car buying process. I was looking for a specific Civic in a certain price range and they were able to meet and exceed my expectations. I would definitely recommend them and Right Honda in the future.

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tkware2014

Jun 29, 2014

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We went into Right Honda knowing what we could and could not afford. We also knew if we couldn't get into a vehicle, we'd be perfectly happy staying with the car we had. We met Davon, our salesman and from the get go he worked FOR US. He made us feel comfortable and that is SO important when buying a new car. My husband knew exactly what he was willing to do going in, when we sat with Davon & Chris we hit a small road bump in negotiations but then Davon went to work and made it worth our while. He went above and beyond! We are so pleased with how everything panned out. Feeling comfortable is key. No saccharin fakeness or aggressive tactics. We felt like we were dealing with very honest people and that made it such a wonderful experience. I would stay in a Honda forever if I could have a salesman like Davon every time.

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donaldtaft1

Jun 25, 2014

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This is our second new car purchase from Right Honda. We live 150 miles away, so I contacted Internet sales, and talked with Justin. He gave a great deal over the phone, including a fair appraisal for my trade. When we arrived, Justin showed us the CRV. My wife was undecided about which color she liked best, so Justin parked them side by side and we stood back and let her decide. Justin gave the best tutorial we have EVER had on a new car purchase. My wife was so thankful for all the help he gave her with the bluetooth. We will certainly tell all our friends about the great experience we had at Right Honda, and especially Justin.

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righthonda

Jun 23, 2014

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This was the best experience I have ever had buying a new car. I will be recommending Right Honda to all my friends and family.

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Leyan Ammar

Jun 10, 2014

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This was my first time leasing a car from Right Honda. Previously I have gone to Earnhardt Honda and decided to give you a try since I reside closer to this dealership. Upon arriving, I was greeted by many salesmen. Adrian welcomed us in, promising that his guy (Marshall) was going to take "good care" of us. Marshall allowed me to test drive a few cars, explaining thoroughly what was included in each of the models I test drove. Upon discussing price options, Adrian and Marshall did not disappoint me. They were very considerate and took into account my personal background - that I just graduated college and landed a full-time job as a teacher. With this being said, they did what they could to help me feel comfortable with a deal that I could afford. They did this in a short amount of time. I was shocked. There was no funny business in which they left and came back multiple times telling me they could not do better. I felt as though Adrian was being truthful and cared about my situation and did what he could to give me the best deal. I truly felt taken care of as a customer and cannot thank Right Honda enough. At the end, Marshall showed me the features to the car once again and helped input my close contacts as well. He took his time and wanted me to feel 100% comfortable with the vehicle before I left. I will most definitely be sending clients over to see Adrian and Marshall for their outstanding efforts in helping me lease my new 2014 beautiful Honda Civic! I am very thankful to Right Honda.

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cmb123

Jun 6, 2014

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Overall I give this dealership 5 stars - great service!!! My experience trading in a car and leasing a new car was very positive. I will recommend this dealership to my friends and family.

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Saralyn Harris

Jun 5, 2014

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One of the best car buying experiences ever. The young man, Ricky who met us on the lot was awesome! The gentleman who helped negotiate, Daniel, was fun and really helpful. Absolutely enjoyed working with both of them!! Love the car!

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LynneCockrum

Jun 4, 2014

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1. was leasing, went to sign paperwork for new lease, was recommended to buy the 2014 instead, followed through and ended up losing lots in the deal. it was all done so quickly we ended up taken unaware. employees seemed bothered that the process was taking too long, didn't appear to want to answer questions.2. the trunk protective insert is missing! the paperwork says there is one included.

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Tim Smith

Jun 4, 2014

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I've always had good service. In the past I always went to Terry Haney and felt he was very competent and a really nice person.

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Tom Grimes

Jun 3, 2014

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I was extremely pleased with the service I received, as I always am. I was treated politely and timely. The service was quicker than I expected. I was told what had been done and why. There were no hidden charges. I will always bring my Honda to Right Honda for any and servicing.

FM

Franklin Martinson

Jun 2, 2014

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The experience was very nice. Aaron did a very fine job describing, showing and helping with the sale. He has also been available post sale for which I am very appreciative.

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katgerlaz

May 31, 2014

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Was looking to buy a new CR-V. I used Edmunds to find the best pricing among dealers in AZ and Right Honda came back with the lowest price out of the three dealers. Peter Murillo followed up with a call and an email soon after. I called him to ask general questions and fish for a price, thinking I was going to buy from AutoNation Honda that's closer to my house. He was very pleasant, honest, and patient, answering all my questions (I was concerned about the tire pressure monitor issues some drivers had had). I went to the dealer to talk more on pricing options and he showed me the CR-Vs. My first impression was that they were in very good condition, clean interior/exterior, and came with some upgrades installed that really beefed up their appearance compared to ones I saw at AutoNation Honda. And happy to know they use air in the tires not nitrogen. We worked through all pricing options and was able to negotiate a fair price without any pressure or obligation. Then he continued to keep me informed about the buying process, what the next steps are, There were never any surprises! I didn't do a trade-in and wasn't sure how I would pick up the new car. No problem, they detailed the car then delivered it to my house on the day I wanted it at no charge. The paperwork took 5 minutes, so pain free! They are great. Again, Peter was very respectable, never pushy and I never felt harassed or obligated to make a purchase. Highly recommend going to them!

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mehdinik78

May 31, 2014

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Excellent customer service , Excellent price, highly recommended They provide fantastic customer support, very approachable, The treat the customer in a very polite way, no pressure on the customer

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Carrie Tozzi

May 30, 2014

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Very good. Efficient. Honest. They check the battery and gave me suggestions that was not in my attention.

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Corey

May 29, 2014

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Mike was my service advisor. I came in for a routine oil change and they also replaced a tail light.

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adatt97255

May 28, 2014

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Don White---a pleasure to work with. Surcharge of $399 for window tint and $699 for protection package----OTRAGEOUS!!! They snuck it in at closing----did not disclose it until then. I will report this abuse!!!!!!

BM

Becky Martinez

May 28, 2014

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Fairly quick and easy, we were there less than 4 hours from start to finish. Ricky was knowledgable about the car without sounding like a know-it-all, and was friendly and easy to work with.

SL

Sal La Rocca

May 27, 2014

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This is my second Odyssey Touring vehicle and Bill has been my service contact. He has always worked with me setting up an appointment and getting the work done on time and at the price quoted. I am very pleased with the attention to detail and consideration of my schedule in doing the repairs required.

CM

Charles Maiorana

May 26, 2014

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Great customer service, very professional employees.this is second purchase of a new Honda. Keep up the great work. I Would also like to add that Gaston Villegas and Greg Stapley are outstanding employees of Wright Honda.

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maymez

May 25, 2014

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Previous experiences I have had at other dealerships have been exahusting. At Right Honda I was in & out the entire process took 3 hours, that's impressive !! Don White, my salesman was very polite, patient and understanding to my needs. I LOVE my 2014 Honda Accord. Thank you to all involved in my sales experience at Right Honda !!

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Jhorja

May 25, 2014

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I have come to Right Honda for over 15 years now and it's all because of Bill Thornton in the Service Department. I trust him completely and I know that he will do absolutely everything he can to make sure that I get the best service at the best price. I moved 30 miles away and I still make the trip to Right Honda just because of Bill. This trip just ended up in purchasing a new car. This will be my 3rd or 4th car I've gotten from this dealership.

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erdmannn

May 23, 2014

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Craig was prompt, professional and accommodating from the moment I arrived at the dealership. I knew exactly what model and configuration I was looking for when I first contacted Craig. He located the vehicle quickly and had the paperwork and car ready to go. Definitely the best car buying experience I've had to date.

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Jazmin

May 23, 2014

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Very good experience, without feeling overwhelmed or pressured into getting something that didn't need repairing

PS

Patricia Sullivan

May 22, 2014

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Efficient, fast and courteous! Everything was explained and checked properly. Thank you for the truck wash!!

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mostacchio

May 21, 2014

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My car buying experience was great. No pushy salesmen, just dedicated sales professionals there to make your purchase experience a great one. Preston had all the answers and was both helpful and knowledgeable. He is my car salesman for all future purchases.

JD

Joseph Deems

May 20, 2014

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Great from start to finish. The salesperson was very helpful, understood what I was looking for and had me in a car within a few hours. I'm talking about two hours for everything including a test drive, financing, signing all the paperwork and getting the car ready. I haven't purchased a vehicle from a dealership since 1996, but this was a great experience and far from what I remember. It was terrific.

EG

Esther Gallagher

May 19, 2014

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Fabulous.. Fabian is always great! He is always very friendly and thorough. Thanks for everything.

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jdeems

May 15, 2014

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Bill was great. I had an idea of what I wanted when I pulled into the dealership. I explained what I was looking for and he had me driving away in a car within 2 hours. That included a test drive, financing, signing all the paperwork and getting the car detailed. I have not purchased a vehicle from a dealership in a long time, but he made this a nice experience. He took me through every step of the purchase and even followed me home when I ended up with two vehicles that day! I love your products and the people at your dealership. The price was in line with what I expected but I can't say great. I will say a Honda is worth every penny though.

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heatherhulse0045

May 15, 2014

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As a women purchasing a vehicle has always been something I dread. I never know what games a sales person is playing. I had the best experience with Craig Thorpe and Right Honda. Everything was fast, friendly, and most of all a very honest transaction. I couldn't recommend Craig and Right Honda more. Thank you and I will certainly be a returning customer.

AP

Amy Putz

May 15, 2014

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Mike was very helpful. Everything was great with my car and its service. I love my Honda!

DH

Dinorah Hazen

May 14, 2014

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Greg was very attentive and the service came out really good. Thank you so much!

TK

T Koenekamp

May 9, 2014

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Came in for and express oil change service using a coupon I received in the mail. Mr. Hatcher courteous and helpful. He recommended that I have the engine and cabin air filters changed which I agreed to. Work was done as agreed in a timely manner.

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crystaltrask

May 8, 2014

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I was so excited that I was contacted by Ray to try out the finance option I had been given. When I first arrived I was skeptical, but that was quickly washed away with the Honda teams enthusiasm. I would like to thank everyone for making this a no hassel situation. My family and I will continue to return. :-)

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jjarama

May 8, 2014

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I appreciated Josh's honesty and direct style in reviewing the features, options, and perspectives on Honda automobiles. I understand he was relatively new at Right Honda yet he had done his homework on the vehicles we were interested and clearly explained the differences. This made it easier to assess products and make a decision. My daughter Ariel is the driver/owner of a new Honda CRV an is beside herself with joy : -)

KB

Kathy Bradley

May 7, 2014

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Service was great. The car was serviced the same day that I called and it was fixed and ready when promised.

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Paige Perino

May 6, 2014

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Everyone I dealt with was very friendly and easy to work with. It made buying a car a pleasant experience. Gaston was my salesperson and he was great. He showed me all the styles I wanted to see and was very thorough and professional.

HR

Heather Reynoso

May 2, 2014

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Alan was great to work with and great at communicating with me. He really helped me to fix my car as quickly as possible.

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gwennaauer

May 1, 2014

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It was time to bring our 2009 CRV in for service. While we waited, we chatted with Mitch Heims in the sales office and he offered to show us the newest CRV's. After seeing all of the new bells and whistles on the cars, and a quick test drive, we knew the 2014 model was just what we needed. With his help and the help of Kristopher Criswell we were able to keep our payments in a comfortable range. Although we weren't really in the market to get a newer one at this time, it turned out to be the RIGHT TIME. We are so happy with our new car. This is our third new car from RIGHT HONDA of Scottsdale. Because of their excellent customer service, and friendliness, we will always go there for service for our cars and purchases from them. Thank you RIGHT HONDA.

ZR

Zorra Ram Kaur

May 1, 2014

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The shuttle availability made getting to and from work possible; I was very grateful for the assistance. It appears the work was done as required for my first oil change and check-up. I wasn't able to speak to anyone upon pick-up due to the time of day...5:30 p.m. Most staff had left, but I would have liked to talk to service about other maintenance details at that time.

MB

Matt Brough

Apr 30, 2014

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The experience was top notch. The service at Right Honda is second to none. This is my second vehicle purchase at this dealership and certainly not my last. Every person we dealt with was friendly, informative, and really made the buying process easy.

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djsoloman

Apr 29, 2014

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The experience was top notch. The service at Right Honda is second to none. This is my second vehicle purchase at this dealership and certainly not my last. Every person we dealt with was friendly, informative, and really made the buying process easy.

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Stacey Stanislawski

Apr 29, 2014

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Found what I was looking for, came in to Right Honda, made the purchase and was out the door within a few hours. PJ was very courteous and helpful. The vehicle did not have an owners manual, and I would very much like to have one.

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MartinBeavers

Apr 28, 2014

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We had a good idea what Crosstour we wanted. The sales person made the process easy. Finance paperwork went well and we were out in a reasonable time frame.

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DeMil Stirling

Apr 28, 2014

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all was ok until the finance department. Ed said one thing but the end results were very different. I signed it , I'm stuck with it. Probably will not buy from Right Honda again.

TB

Tom Bergman

Apr 23, 2014

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Excellent quick service. Service tech explained all points that were inspected on the car and recommended cabin air filter for $69.00. I think he should have suggested that I could change it myself for $15.00 in 5 minutes

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Bradsullivan1

Apr 22, 2014

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Our recent purchase experience could not have been better.Very pleased with the whole process and would recommend Right Honda.Gary Kravetz was a pleasure to work with.

GM

Gary Maygren

Apr 21, 2014

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I came in to service my 2010 Accord which I have been doing since I bought it from Right Honda in 2014. Salesman Monty Blankier came up and introduced himself to me and proceeded to make me an offer on my 2010 Accord and sell me on a new 2014. I worked with Rick Morse for many years and I believe I have another good salesman in Monty working for me now.

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Kema

Apr 18, 2014

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It was easy and hassle free. I dropped off car and went back to work and was called when it was ready.

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december24

Apr 17, 2014

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My 21 year old purchased a junk car on a mom and pop lot 6 weeks ago. There was no way he could sell it for more than half of what he paid. I went with him to Right Honda to see about a trade in, and purchasing a newer car. Zachary Radosevich was the sales man I spoke with on the phone and explained the situation to. The next day we met with Zachary and was pleasantly surprised at how genuinely kind he was. Even though he was the low man on the totem pole and we had to deal with the manager rolling in behind him for the high pressure sales, Zachary made it worth the headache of purchasing from a dealer. Without a doubt he is the first person we would go to for a price on a car. Right Honda better hold on to him!!!

MA

michael a antonelli

Apr 16, 2014

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thank you, I was in and out quickly. I drive truck for a livelihond an my time at home is short. 30 mins is fast. thanks again.

BB

Barry Boyer

Apr 15, 2014

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I have 3 related issues that I repleyed to the Honda Corporate Survey. They are as follows: 1. price of warranty 2. Paint Sealant 3. Alarm look forward to hearing from you

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jsfruchtman

Apr 15, 2014

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Right Honda was very focused on Customer Service throughout the process. All folks we interacted with were friendly and helpful. Time at the dealer was expedient as well. Would definitely recommend Right Honda to others.

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beccann28

Apr 15, 2014

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I have never been more pleasantly surprised by the service I received while making a purchase than I was at Right Honda. Every employee was beyond courteous and friendly, and every question was answered in a straightforward and easy to understand manner. I did not expect to receive such an amazing deal, and both the value and quality of Honda cars in general is amazing. I would recommend Right Honda and Honda in general to anyone buying a new car.

AH

Audie Hennington

Apr 14, 2014

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I spoke with P.J. Arnal to purchase a used Civic, but after speaking with him I ended up leasing a new Civic. He provided favorable lease rates from Honda that changed my mind.

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recommendation

Apr 14, 2014

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The dealership staff used bait and switch tactics to sell vehicles. The sales people come to you at the dealership and lie. They use high pressure sales tactics and push a car deal. I was told by sales person that my trade in car would be worth about $5,000. The sales person told me a number of lies about the car sales deal I was being pitched. I get into the finance office and the verbal agreement doesn't look like anything like what I was told on the sales floor. I was baited into a car deal and when I get into finance they switched figures and numbers around. It was later discovered that the trade in value on my vehicle was swapped out in the contract to reflect $1,500 instead of $5,000. As a result, Right Honda was able to steal $3,500 from me because they succeeded to trick me using deceptive sales practices and I signed the contract. I returned to the dealership and attempted to seek a resolution with the sales person at the dealership. However, I was told that I should have read my contract more carefully before I signed it. They said that nothing could be done for me. The situation seemed misleading, crooked, tricky and dishonest as the matter was left unresolved. Later, I was contacted by a staff member from the dealership to inquire about my sales experience. I explained about my dissatisfaction with my sales experience. I was referred to Scott Redden. Scott invalidated and deflected all of my concerns. Scott failed to resolve the issue to a level of reasonable satisfaction. I took my compliant to Honda and no resolution was provided. The bad car deal experience with Right Honda remains unresolved. I wouldn't recommend that you buy a car with Right Honda because you will probably be scammed by the team of sales and finance staff. Don't expect the sales staff or management team to make it right because they probably will not. You will be stuck in a bad car deal and you will feel like thieves just scammed you. You will learn the hard way if you enter a car deal with Right Honda and discover you became one of their victims.

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audieh

Apr 12, 2014

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I came to talk to P.J. Arnal to discuss purchasing a used Honda Civic. He said that they don't last long when they come in and asked me if I had ever thought of leasing a vehicle. P.J. provided great lease rates from Honda that made leasing a viable option for me. I like knowing that the car is under warrantee and don't have to worry about hidden damage from purchasing a used car.

BS

Barry Singer

Apr 11, 2014

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First fairly major work on the vehicle; so far, seems fine. Only sihly issue was having to review the invoice and get it modified for the 10% service/repair coupon.

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Pawan

Apr 10, 2014

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am always very satisfied with the expert and express service at Right Honda and will continue to get my car serviced here.

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ermh08

Apr 10, 2014

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I cannot say enough about the incredible care, attention, and personal accommodation I received at Right Honda on Tuesday, April 9, 2014. Everyone involved in my purchase went out of their way to make me feel important. Mike Spilotro and his associates - Scott Ford, and Jose Vallecillo - are not only excellent at Customer Service, but so completely down to earth and really work to create a synergy with the customer making them feel comfortable rather than just selling them a car. I literally left the dealership thinking that never before have I ever had a car buying experience that I could say I enjoyed the time I'd spent there! I look forward to developing a good and trusting relationship with Right Honda and these gentlemen in particular. I will never hesitate to recommend Right Honda to anyone!! Thank you!

JB

James B. Quinn

Apr 9, 2014

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We were apprehensive in taking our car to a Honda dealer, as we had very bad experiences with Bell Honda, but when Sun Devil was unable to handle our recent concerns, they recommended that we take the car to a Honda dealer. Not knowing about your service department, I took the car in and explained the problem to a nice man in the service department (name forgotten) but my wife has his card. Since I had taken my wife's Honda in, she wanted me to give the critique on the service experience. Suffice to say I explained our reluctance at taking the car to a dealer owing to our horrible prior experiences at Bell Honda, and told the service person that if I was satisfied, we would be back. My wife is planning on buying a new Honda in 2014 and her decision of which dealer to buy from was dependent upon the quality of the dealers service department. The problem was handled quickly and within our financial limits for cost owing to the problem. I was very happy with the speed of the solution and was well treated throughout the procedure by the service staff. It appears very favorable for your dealership that we will come to you when my wife will want to purchase her new Honda.

TL

Tony Ligori

Apr 8, 2014

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Quick service. Had me in and out in no time for my express oil change. Very affordable!

MB

Mary Beans

Apr 7, 2014

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It was a very pleasant and timely process. Everyone I came in contact with was very pleasant and helpful. I came to see about trading my Pilot which I purchased from you in 2010 and left with a new 2014 CRV...love it.

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cooperrobison

Apr 3, 2014

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Gaston was very professional, friendly, and helpful. He answered all of my questions and was very thorough in his explanation of policies and financial options.

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Edmunds

Apr 2, 2014

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Great we always enjoy coming into Right Honda. Every one is very helpful and we feel they give us what we are looking for. This is a very clean and relaxing dealership.

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charleslauricello

Apr 2, 2014

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I ve been shopping at Right Honda for 7-8 years. They have the best prices and services of any dealership in AZ. Everyone is friendly any very helpful. I purchased at least seven cars over the years from Craig Thorpe; who I consider to be the top salespersonat Right Honda. He is trustworthy and helps you with any questions regarding what to buy when you are not sure which car would be the right model for you.

DH

Doug Hinchliff

Mar 31, 2014

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Great we always enjoy coming into Right Honda. Every one is very helpful and we feel they give us what we are looking for. This is a very clean and relaxing dealership.

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nicoled2014

Mar 31, 2014

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Bill Michael did a wonderful job and made the process of buying a car very smooth. He listened to what I wanted as a customer and saw that my needs were met. He is also a genuinely nice person, who was focused on the customer's needs (mine) versus achieving a big sale. It is rare to find this in car sales industry (no offense), however, many people are easily turned off by the idea of purchasing a car because of the car salesman/woman mentality.I would recommend Bill Michael at Right Honda to any friends or family in the area looking to buy a vehicle. Thank you and please feel free to contact me if you have any additional questions.

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newCar4smith

Mar 31, 2014

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It was easy and a typical car buying experience. I did not feel pressured or have any anxiety from the time I walked in until I left. Overall it was a good experience.

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cmalina

Mar 31, 2014

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I had an appointment with service at Right Honda because I had received a letter from Honda about a safety recall . Monty Blankier came up to me while I was waiting and I ended up test driving a 2014 Accord. I ended up purchasing a vehicle that night when I brought my husband in with me. I leased my first Honda in 2003 and purchased a 2005 and then a 2008. My son was driving the 2005. Since that one had a lot of miles and my 2008 only had 60,000, I gave him my car and traded in the 2005. This is my 4th Accord, all from Right Honda. I have been extremely pleased with sales and service.

CD

Cecile DiGuglielmo

Mar 28, 2014

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I had a wonderful experience with Right Honda for an oil change. Everyone there was friendly, helpful and professional and efficient. My wait time was only 10 minutes

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adriana

Mar 27, 2014

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had a very great experience I was in and out very unexpected great jobthey did an excellent job

JR

Josh Richter

Mar 26, 2014

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I needed new brakes in general service maintenance. alan was very helpful and had me at hello there in a timely manner.

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chris d

Mar 24, 2014

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5 star treatment and service. very knowledge and took the time to take a test drive to listen to problem

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regbone

Mar 24, 2014

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Larry went above and beyond to get us what we were looking for within our budget. Great service and great vehicle!! We are so happy about our purchase!!

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corykatz

Mar 24, 2014

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From the second i stepped out of my car i was greeted and asked what i was looking for that day. Most of the places i had been recently wanted to get me inside and down at a sales desk to talk numbers before i had even seen a car. But Will worked the opposite and took me on several test drives before we got to the numbers.I admit I was very unreasonable to work (i wasn't willing to budge 1 dollar on my out the door payment) but that didn't stop Will and his team from working with me at every possible angle until we found a solution that worked for both of us.Very happy to have done business with Honda, and definitely look forward to my next lease in 3 years time.

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Msmieja

Mar 22, 2014

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This must be my 10th car with Steve, why would I go anywhere else? I will be back! We always get a great deal and the buying experience is outstanding. I have purchased cars from other dealers but Steve is my go to guy.

PB

Paul Blessing

Mar 21, 2014

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The service is always excellent. Greg does a great job. I was in and out in 30 minutes for an oil change.

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AUTOSALES

Mar 21, 2014

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TERRIFIC ALL AROUND GREAT SALES MEN.SECOND PURCHASE WITH HONDA.BOTH TIMES JUST WONDERFUL.FAST AND EVERY THING IS GOOD BUSINESS.THANK YOU ROBBIN HEINZ

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emmawestie2

Mar 20, 2014

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Our service was excellent. Our salesman was helpful, informative and made the whole process seamless. Only complaint with the dealership itself, are the numerous sales "sharks" standing outside trying to reel customers in...very unattractive for a new buyer! Our salesman was very professional and not at all that way!

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emkirch

Mar 20, 2014

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I have given the price very bad, I felt pressured to purchase new vehicle out of my price range, and now I am stuck with a payment I cannot afford.

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Linda Weiss

Mar 19, 2014

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Mike assisted me with my service. I don't see his name up there. He was very helpful, made sure that I had transportation and let me know when the service was completed and what was done.

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wmlange

Mar 18, 2014

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The Salesman was fantastic as well as the Manager Chris I dealt with. I felt they were honest as well as fair which in the business isn't always felt by the customer. The test drive I took with the Honda Accord sold me on the car but I had an offer truly on a Toyota Camry I wouldn't have passed up accept for that test drive. While they couldn't match the price I'm counting on seeing the true quality of this car.

LM

L. M. Mahalingam

Mar 17, 2014

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Honda Accord is a reliable vehicle for my family; Right Honda services help me tokeep my accord in an excellent running conditions. Thanks. Your services are courteous and very trust-worthy. Keep it up. Bill is a swell of a guy.Thank you bill.

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Dganger

Mar 16, 2014

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The staff at Right Honda took the time to make sure we got the right Honda with the price/accessories we wanted. Great staff and very helpful.

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norman hayes

Mar 14, 2014

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my experience was excellent, tim hatcher is a great service advisor. i trust him completely with my cars.right Honda always does the job right the first time.

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ajfreed

Mar 11, 2014

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The dealership itself was clean, comfortable and had a large selection of available vehicles. Preston was friendly and willing to work with us. His offer was fair; we could have gone elsewhere to get a lower bid, but I liked the professionalism of the dealership in general, and felt that Preston would be a good resource if we had difficulties in the future. I am sure that he, and Right Honda, will prove me correct.

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Diane

Feb 26, 2014

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I don't remember who helped me but he was friendly, helpful and professional. The work was done quickly. Thank you.

DM

Debby Mortensen

Feb 25, 2014

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I received a good value. The price was right and my interest was lowered. (working on my credit). The finance manager, sales person, and manager were great! I will continue to buy my cars here even though there are closer Honda dealers to where I live.

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jj123456

Feb 25, 2014

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we came in to dealership from a mailer for an oil change on 2009 accord monty sold us a 2011 red accord coupe we were happy with our purchase monty & adrian were very pleasant during the process jose in finance was also very nice i love my car

MA

Marianne Abrahamson

Feb 21, 2014

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As I mentioned yesterday, I brought our two Hondas in on two successive days and had an excellent experience both times.

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judydoris

Feb 21, 2014

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We were so impressed with the attention, the inventory, the price and the willingness to work with us. Our day ended with a drive to our AZ condo with a fine new CRV!!!

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Susie

Feb 20, 2014

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Excellent! I only recommend the best to my friends and family! Well done Right Honda!

JA

J. Anderson

Feb 19, 2014

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Andrew was great to work with! Friendly, timely, and knowledgable. I would recommend him to my peers.

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Frank Dombroski

Feb 17, 2014

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As usual, service was performed immediately and completed within the estimate time of 1/2 hour. I am yet to experience an unsatisfactory experience. I purchased my CRV from RIGHT HONDA and all service on the CRV has been done at RIGHT HONDA with positive results. As a result, my CRV runs like a charm!

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Nancy singer

Feb 14, 2014

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Awesome! Honest and so helpful and even was able to get loaner for me!! Trust them entirely

RB

Ray Bronson

Feb 13, 2014

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We stopped at your dealership looking for a car for our 2nd home in AZ. A salesman greeted us immediately. He was very friendly, courteous, and knowledgable. We are happy with our purchase and experience at your store. Thanks

MR

Mark Rutter

Feb 12, 2014

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Drove up, was greeted promptly. I told Bill that I just needed an oil change. He knew the car and ask my name. I signed and he said he would call me. He called in 30 minutes. When I arrived, the car was pulled out and waiting for me. Fastest, most efficient service I ever had.

MC

Mike Cardoso

Feb 11, 2014

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In a word...OUTSTANDING. From the moment I walked in, I was treated with the utmost professionalism. Your staff is very friendly and knowledgeable and they represent the Honda brand very well. Special thanks to my salesman Bill Michael and Sales Mgr Mike Spilotro for getting me such a great deal on the 2013 Fit, these guys know how to do business. I will be back in approx 30 days to buy another Fit and you will certainly be my dealer as my business & fleet grow! Nice Job - THANK YOU!!

MC

Marie Cushing

Feb 10, 2014

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I forgot the name of my assistant. I think it was Andy. I was impressed with the service which took less time than the original estimate of 45 minutes.

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Service1staz

Feb 10, 2014

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I had an outstanding experience at Right Honda. i will be back to purchase another Fit in 30 days and will continue to purchase cars here as my business grows. Very professional staff, great price on the car, and super customer service from Bill Michael, Mike Spilotro and Edward Lounds. THANK YOU!

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chrissychic77

Feb 10, 2014

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The guys at Right Honda were super professional and welcoming. Salesmen have the reputation of being pushy but I felt informed by Jake, the salesman, and he was very good about make us feel comfortable and answering all of the questions we had. It almost didn't work out to find the right car for me, but he came through with the perfect certified preowned vehicle and I could not be happier with it. The gentleman who did the financing, whose name I don't recall, was extremely friendly and personable while doing his job well! Really a great dealership to go to and I would definitely recommend them to friends and family!

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MarkJMiller

Feb 10, 2014

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The experience of buying a new car couldnt have been better. My questions and concerns were addressed in a timely and comfortable manner. There was no hard sell and pricing was reasonable given the price I found on various web sites. They even looked up web sites I asked them to look at. There was an excellent selection of cars to choose from as well. My sales representative was professional, courteous and knowledgeable.

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RCMC5719

Feb 8, 2014

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Gaston Villegas was very good. His personality & frindliness was outstanding. He made every effort to make you happy with your experience. The only reason I gave the price a rating of 4 rather than 5 is that I thought that a 2013 model that the dealer had since April of last year could have been discounted a little more.

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Ashley

Feb 7, 2014

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I did not have to wait long for my car to be serviced. It was done within 20 mins, which is good. Greg Stapley was very helpful.

GL

Gary L. Pastore

Feb 5, 2014

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I always find the service I receive at Right Honda to be of high customer service. I waited for my car and he kept me informed and I truly had minimal wait times.

AW

Alison Wall

Feb 4, 2014

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My lease was mature and I needed to know my "options". I wanted to keep the car, however my financial issues I knew would be a problem. I was not PUSHED or GUIDED into any direction. I was told my options straight up..I was so stressed out about this process that I literally did not sleep the night before. I am a female and had to go alone without a"man". From the moment I walked in I was treated with respect and dignity. No judgements about my financial hardships or any negativity at all. I cant wait for one year to go by so I can go back and get another car. I will tell all my friends and we will all be back to do business with you !Thanks so much !!

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lauren

Feb 3, 2014

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but it was a bit of an ordeal trying to get my car once they told me it was ready. Also could have done without the guy hassling me to buy my car.

BS

Bryce Schotz

Jan 31, 2014

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The process was easy and quicker than I expected. I was able to conveniently do my work on my laptop in the waiting room. They even washed my car which was nice.

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MichaelRichards

Jan 31, 2014

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Hadn't purchased or leased a new car in 10 years and dreaded the thought. However dealing with Gary was the best car buying experience I have ever experienced. He is professional and very perceptive. When he discovered the color combination we wanted on our new CR-V was not on hand and we would have to wait a few days. He researched his sources and had the exact vehicle we wanted in just a few hours. Truly an amazing and not stereotypical salesman. Although Right Honda is located a little out of the way for me, Gary made the trip and all future trips worthwhile.

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Roseann

Jan 30, 2014

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I enjoyed working with Justin in purchasing my new CRV. I thought he did a great job. Since I got a quote from Justin in an email, it made things go much quicker and pretty simple.

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Courtney

Jan 29, 2014

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My car engine would not turn over in the morning. It turned out my battery was at 50% capacity and need to be replaced

JR

James Ryan

Jan 28, 2014

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Pilot required a 30,000 mile / major tune-up for preventative maintenance purposes. Services were provided in a timely and professional manner. The drop off services was excellent too.

SD

Sean Dirodis

Jan 27, 2014

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I had the pleasure of working with Eric and Tim. I bought the car because I felt Eric truly was invested in what I wanted and took the time to really ask the right questions without trying to sell, sell, sell. Tim was also great to work with and I liked his straight forward approach. I will be back to work with those two gentlemen in the next 6 to 8 months for a new car for my wife.

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ejona

Jan 27, 2014

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At right honda I always have been very satisfied with the service. The sales person Monty, who helped me was awesome. I love my car and I got it with a very good deal. the car has some cool feature which Monty took the time to explain me everything.

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cgurney

Jan 25, 2014

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Our experience was stress-free and expedient and professional from beginning to end. Working with the Costco Program along with Right Honda's sales team was our new car buying all-time best experience.

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CandiChamberlin

Jan 24, 2014

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I went in for an oil change and came out with a new car. I bought my Odyssey at Right Honda and have had it serviced there regularly for the past 8 years. I just bought a new CRV and love it. Process made very quick and painless; great trade in value; outstanding salesman (The Marshall) who was not lazy about letting me take it for test drive, pointing out all of its features, and actually programming my blue tooth/phone; and great financing options and incentives. I moved to Gilbert a few months ago and still return to Right Honda...well worth the trip!

JS

Jay Silverman

Jan 23, 2014

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Greg clearly explained my engine codes & gave me alternatives for service to fix my issues

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Ria

Jan 22, 2014

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I really enjoyed getting to know my sales rep and also the finance person. I asked for specifics and they followed through with my requests. I have been a honda girl since my first car and I will remain a loyal customer!

JB

jackie bohn

Jan 21, 2014

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assisted by Mike.......not listed above but follow-up e-mail from Andy K so guess that counts.

JB

jackie bohn

Jan 20, 2014

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assisted by Mike.......not listed above but follow-up e-mail from Andy K so guess that counts.

JW

Judy Waters

Jan 14, 2014

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We had an awesome experience with the lease purchase of a new car - Jake Canon and Michael Spilotro are a very professional and courteous team .....we are very happy with the outcome and will return at the end of our lease as well as refer new customers......thank you....

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goaway1111

Jan 14, 2014

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We are Costco Members and they led us to Right. Peter treated us extremely well.No haggling. Up front display of numbers and financing.Developed a good level of trust. In and out in 2 hours.Quite unique.The week before we met Peter we walked on to brouse and met a salesman who was pretty awful - didn't know inventory, pricing and kept running back into the office. No confidence in that guy. Then as we were leaving another salesman (presume a manager?) came running out yelling we had to buy a car, running his mouth about don't leave, what can he do yadda yadda. We just wanted leave and he's blathering on until I just had start my car and implored him to just "STOP" he embarrassed himself and the dealer.Without the Costco entree - we were not going back.

MS

Meghan Scibienski

Jan 13, 2014

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I was quickly greeted once I pulled in. It took less than 45 minutes to get my oil changed including the car wash. The lobby area was very clean with fresh popcorn. It was a great experience!

PM

Philliip Miller

Jan 10, 2014

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Everyone at Right Honda was wonderful to me. Thank you Bill, and others who helped me.

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Omoishiroi

Jan 8, 2014

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Right Honda works like the old time car dealerships - not in a good way. The sales guy rattled off a half dozen bold faced lies about the vehicle features, the financing, etc. In the end after a lot of work I got an OK deal but then the finance manager slipped in a $1300 alarm when I specifically told him I did not want i!! After a lot of wrestling I had that reversed - and NOT with an apology or with a smile but with contempt. Right Honda is the reason car dealers have bad reputations - they epitomize the shady car dealer.

BB

Barbara Bagan

Jan 8, 2014

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I came in without an appointment bc my oil light was on and I was in panic mode. My oil was changed and all checked out in 45 mins!

RB

Rohit Bery

Jan 7, 2014

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Excellent. We came in to compare an odyessey to a sienna we had seen earlier. We made the decision to buy the honda over the Toyota based on the sales people. Your team is fantastic.

MM

Mandalene Mirkhah

Jan 6, 2014

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When I first went into Right Honda, I wasn't sure if I was going to buy an Accord. However, a few hours later I left with a brand new Honda Accord. Jake from Right Honda was right there to help me and made me realize the many features the Accord has and the great financing option available. Now one week later I am still happy I purchased from Right Honda.

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Hgriggs1234

Jan 6, 2014

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Stopped in to look at a 2003 Chev Cavalier that was advertised in the auto trader. Took the car for the test drive and the gear shift had to much play in it. We started looking at other options and of course my daughter was liking the newer cars. I through in to the mix, what if I traded in my Jeep with 95000 miles and my daughter and myself would be able to get an affordable reliable car. Kristopher and Adrien brainstormed on what could possibly be done to get a good car under warranty for a low prices for the both uf us. And that they did just that.I am so excited with both of our vehicles but mostly knowing I'm putting my daughter in a reliable safe car....makes me so happy.Thank you so much for taking care of us.

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MandaleneMirkhah

Jan 3, 2014

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When I first went into Right Honda, I wasn't sure if I was going to buy an Accord. However, a few hours later I left with a brand new Honda Accord. Jake from Right Honda was right there to help me and made me realize the many features the Accord has and the great financing option available. Now one week later I am still happy I purchased from Right Honda.

LK

Larry Kostroff

Jan 2, 2014

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As always, the complete support and service I receive from Right Honda make the experience a pleasure. The courtesy of the entire staff is also noted.

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emmasworthit

Jan 2, 2014

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AMAZING service, I was completely put at ease the entire time and felt like I was buying a car with friends. Everyone I encountered had a smile on their face and the overall chemistry of everyone that works there is great! They're supportive of each other and it made a stressful experience enjoyable!

AG

Arthur Greenway

Jan 1, 2014

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Called ahead of time and was told to come right on in to the express lane. Upon arriving, I was met by one of the service writers. They took thr car in immediately. It was a very good experience.

TG

Tom Gilpin

Dec 31, 2013

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This was the best car buying experience that I have ever had. I felt I paid a fair price and didn't have to spend a lot of time negotiating. Signing the papers was fast and I didn't have to endure a sales pitch for a bunch of add-ons that I didn't need.

KF

Kristina Fredericksen

Dec 25, 2013

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I came to you after a bad experience at another Honda dealer. I gave Justin Sobchuk my story, and the price I was willing to pay for the car. He let me know that Right Honda could indeed make the deal I wanted and I came in the same day and purchased my new car.

MH

Melissa Higginbotham

Dec 24, 2013

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Excellent. The man, PJ, I worked with was very responsive. I would recommend your dealership to my friends. I am happy with my experience. Please keep up the good work.

J

JQ92

Dec 24, 2013

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Customer service was fantastic. Steve was able to answer all of my questions and was very knowledgeable. The Quality of work was also good. Everything moved along very quickly through out the purchasing process and all staff displayed high levels of competency.Overall experience was very good. I did not have to negotiate any prices or haggle at all because of the Costco pricing. Steve and Corey knew what todo and helped through out the process.I feel that the price was fair for both parties. Through Costco I was able to get membership pricing that was predetermined for each car. I feel that this price is just as good of a price that one who negotiated for hours would get. Since I am not one who likes negotiating, this service was very useful for me and made the experience much better.

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jimbfestival

Dec 24, 2013

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This was the best car purchase experience I have ever had. Justin Sobchuk my sale person answered all my questions, was extremely helpful and always returned my calls. My son had recommended Justin to me and he lived up to his reputation, that is why he sold 4 cars to our family in the last 6 months, 2 to my son, a new CRV to my sister in law and a new CRV to me. I highly recommend Justin and Right Honda. JIm Brown

BC

Bernadette Chaney

Dec 23, 2013

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As soon as I pulled into the parking lot, I was extremely impressed with your sales person, Preston Powers. He handled himself professionally and I found him to be not only very knowledgeable but sincerely concerned with my needs. We discussed what I was looking for and he quickly found the right car for me...guess that's why they call your dealership "Right Honda"! I will highly recommend him and your dealership to all my friends and family. Thank you!

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pjprez

Dec 23, 2013

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The experience was very positive. PJ was very responsive to all of my questions. I am happy to have a Honda Odyssey. Please keep up the good work. I will tell my friends.

MW

Michael Wilson

Dec 19, 2013

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Andy, I came in earlier this week because I needed an oil change and help syncing my new cell phone to the bluetooth system in my Pilot. Your staff did everything I asked for and more (replacing my marginal satisfactory battery under warranty at no charge). My thanks to you and your staff for a quick professional job. Mike

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rn612

Dec 18, 2013

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I first met with salesmen Eric Canson and JC Campbell. They were both great! JC was helping Eric learn, I liked the team work he showed, he was knowledgeable about the vehicle I was interested in and had a charming sense of humor. I appreciated the time they spent with me, making sure all of my questions were answered. What impressed me most about JC and Eric was that they were just nice, personable and extremely courteous, without the pushy, aggressive, high pressure techniques of many car salesmen. That is actually the reason I returned to Right Honda when I was ready to buy my car. Though Eric is still new to car sales, his kindness as a person shown through earning high marks with me. It was refreshing to see at a car dealership. The only less than complimentary thing I have to comment about was when I purchased an extended warranty with Jose, from the finance department. Jose was courteous, but I felt that he was not completely up front with me about the warranty. It was after I had agreed to purchase the extended warranty, and at the very end of our meeting, almost as an after thought, that he mentioned there would be a $100 deductible on any service involving a warrantied item. Maybe that information dissuades some from getting the warranty and therefore it isn't mentioned until the deal is sealed, but it left me feeling like I had been manipulated. And I didn't like it. After submitting a letter to the General Manager of Right Honda, Darrel Deak, sharing the above experience I was quite impressed with his swift and generous response. He has agreed to wave the deductible should I ever need to use my extended warranty on my new Honda. I have to give Right Honda more kudos for their customer service. I absolutely will recommend this dealership to family and friends.

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Daniel

Dec 17, 2013

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Excellent. JC& Scott where wonderful. Couldn't ask for a better experience Even finance people where terrific sorry I can't remember their names I will recommend to others I never had a car explained to us as well as JC did

DR

DAVID RALSTON

Dec 16, 2013

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VERY GOOD. NICE GUY VERY UP FRONT SEEMED ENGAGED IN BEING A GOOD LISTENER AND MEETING THE CUSTOMERS NEEDS.

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jeehonda

Dec 16, 2013

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We came into the dealership with a quote from another dealer to see if the offer could be matched or beaten. The salesperson treated us with courtesy and made us feel he wanted us to get a good deal. After some back and forth we got a good deal and the deal was done.

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marinalambatsos

Dec 11, 2013

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was looking for a good deal on a car and defiantly got one! everyone there was super helpful. I absolutely love my car, it is awesome! plan to be back for my next cars

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Georgia

Dec 10, 2013

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Excellent as always! Thats why i come to Right and have since i moved to Phx three years ago - attitude, service and trust are all wrapped up into a super experience. I recommend Right to everyone looking to service a car regardless of make.

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7Theresa

Dec 7, 2013

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I recently had a very bad experience at another dealership (honda also) BUT had all my questions answeredat Right Honda, all the staff were very kind, professional, and I was able to Lease a new Civic (which was thetype of car I was looking for) at an affordable price.The whole dealership from front receptionist, sales, finance, service have totally been "good" service orientedand make their customers a priority. I recomment Right Honda of Scottsdale.

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Stacy

Dec 6, 2013

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We always had Wayne as our main man until he retired and now we have Fabian. Fabian is helpful, knowledgeable and calls immediately if anything comes up that needs attention while the car is in the shop.

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Suze7

Dec 6, 2013

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My recent experience with Right Honda involved my 4th vehicle purchase from them in the last 3 years. Michael Spilotro and Gaston Villegas are the consummate professionals to work with. We purchased our first two Hondas from Michael in 2010, returned earlier this year to purchase another, and at that time were also helped by Gaston Villegas. Most recently, a few weeks ago we returned to Honda to purchase another vehicle after our daughter was in a car accident and the Honda Fit she was driving needed to be replaced. I might add, that she stepped out of her car after sliding under a large pickup truck and totaling her front end, with nary a scratch or bruise. Way to go Honda! That 5 star rating was true to form. We bought another Fit without giving it a second thought. Michael has looked out for our family car needs above and beyond what a car dealership would usually offer. When our own insurance company did not tell us our options, Michael was kind enough to take the time to tell us what they were. This allowed us to make a decision that was right for us, as opposed to a decision that would benefit the collision and insurance companies. Gaston was with us through the whole process as well. Right Honda has a great product, and with these to gentlemen, great people to help their customers. When you go into Right Honda they do their best to treat you like family.

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Brad Eliot

Dec 5, 2013

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Excellent--- fast and complete very little wait and the waiting room was clean with TV and drinks

KZ

Kathryn Zatzke

Dec 4, 2013

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I was satisfied with my experience at this dealership. Would probably return but would maybe want a sales rep with more experience at the dealership and with the Honda products. Thanks

SM

Sarah Madderom

Dec 3, 2013

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Our experience at Right Honda was wonderful. We met with PJ Arnel and were treated with respect and fairness. He made the entire experience probably the best car buying experience that I have ever had!

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Roert1945

Dec 3, 2013

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In short, I was made to feel very much at home. Questions were answered promptly, the process was explained concisely and Justin lived up to the glowing recommendations I had received from friends. I was not badgered or pressured to buy now, instead I was left to inspect and choose vehicles at my own pace. When I was ready to purchase, I understood why Justin came so highly recommended. His command of the product and communication skills put me at ease to the point that it became a pleasure to purchase at Right Honda

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Kathy Wu

Dec 2, 2013

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Peter Murillo is very good sale person. He contacted me through email and also the phone call to follow up, not pusing me but give me a lot of information which I need to make the right decision.

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Groovygoose

Dec 2, 2013

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Very friendly sales staff! We were treated with fairness and respect. Easily, the best car buying experience I have ever had. I will definitely buy from them again.

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ramanbhatia2211

Dec 2, 2013

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My experience with Right Honda was totally satisfied. Sales person was very cooperative and he helped me out to get a nice deal. Its like my dream comes true.

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Eabram86

Dec 1, 2013

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Amazing people and amazing dealership! I love my new Accord! Gaston was great and I felt like I was in excellent hands! They got me into a newer car with a much lower interest rate and I couldn't be happier! The next day, my brother came in and got a Honda Civic with another amazing deal!

JB

Janet Bloch

Nov 29, 2013

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This time, and all other times in the past, have been completely, and more than, satisfactory. I feel I can always count on Honda, when needed.

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Kerrie

Nov 27, 2013

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The previous question does not list the correct service team for the Scottsdale Honda. My service department guy was Mike...one word decribes his service- outstanding!!

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abhurl

Nov 25, 2013

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Within the past month, I leased a new vehicle and my husband purchased a new vehicle. We had 2 wonderful experiences working wiith Craig Thorpe. I met Craig after contacting Darryl Deak and he asked Craig to work with me on my lease. We were in and out in less than 1 1/2 hours! And we love our cars.

AW

arthur wong

Nov 22, 2013

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We had a very good buying experience with no excessive pressure and with a very professional staff. The pricing seemed fair and the attention from the salesman was exceptional. There was minimal color selection of Pilots in stock, but the car was provided the next day.

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Robyn Moline

Nov 20, 2013

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Alan was very helpful and very nice. He was concerned with my needs and my budget. I have always been very pleased with the service I recieve at Right Honda which is why I continue to go back.

LW

lauren wiener

Nov 19, 2013

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Great service! No waiting. All done to my exact specifications. All done very timely. Thank you.

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Donald Ruff

Nov 18, 2013

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This is the second CRV that we have leased thru PJ Arnal in the last three months. As usual, Pj was pleasant, patient. & professional to deal with. He made the leasing transaction an easy one. He would on the top of my list for referrals to others.

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frank479

Nov 16, 2013

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I actually was in the service area having work done on my 2006 Honda Civic and Joey Aguirre came over to me wanting to know why existing Honda owners keep their Honda's. I told him how much I love mine and that my wife was looking to get a car and even though she was thinking Hyundai, I reminded her how trouble free my experience was with mine and that she had agreed to come and test drive one the very next day (It was so serendipidous that he approached me the day before). Joey is a very likeable guy and even though I had other Honda salesmen subsequently calling me, I knew I wanted to do business with him. We eventually came to Right Honda and Joey met us and proceeded to tell us everything we would have wanted to know (and then some) about the 2014 CRV. He was very professional, informative... he totally engaged us and we felt at ease with him. We felt that he was very honest, very personable and you just felt that he had our best interests at heart and wanted us to be happy. He was NOT your typical car salesman. He has the formula for selling cars in my opinion. My wife fell in love with the car instantly (hinted to me that she wasn't interested in looking at Hyundai anymore and that we needed to get this). Negotations with the head sales manager went well, we got what we thought was a very fair price and we really liked working with their finance rep John Farris. He's a quality guy from bottom to top, gave us a great rate. I have always HATED that part of the car buying experience and with him, it had to be the smoothest sailing ever. All-in-all... we rate this a great 100% car buying experience.

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sonnydanyi

Nov 16, 2013

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Great professionalism from all we worked with. Showed a true concern in making us happy. Will recommend this dealership to our friends.Looking forward to a long lasting relationship with Right Honda.

RG

Robert Goldy

Nov 14, 2013

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The sales associate Will was awesome. He was not pushy, like a lot of sales associates we encountered in the past. He answered all of our questions, and trust me my wife had plenty. He made the overall experience of buying our first honda, and much needed mini-van a great experience, and a welcome to the Honda family. You are very fortunate and lucky to have him as a sales associate.

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IanPilot13

Nov 14, 2013

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For the last 8 years our experience at Right Honda in Scottsdale has been exceptional.From purchasing our first CRv in Arizona with Steve Fabiano to our 2nd and now a 2013 Pilot. Steve and all the staff at the service department have been very dedicated to us as their customers in a way we have not experienced anywhere else. We know this because we have shopped around at other dealerships in the Phoenix area and no one has come even closer to Right Hondas deals and service. We are very exited to own our first Pilot and to now answer the follow up calls from other dealers and tell them they were unable to beat Right Honda! We are very thankful that Steves perseverance paid off by finding and bringing the car we wanted from Tucson to make a dream come true for my wife and me. I would also like to thank everyone else who worked behind the scenes to make our purchasing experience an exceptional one!Ian Ahearn

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praseed

Nov 13, 2013

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Very good customer service. They were friendly and professional. Great show room and a friendly atmosphere. Will recommend to my friends. Thank you.Excellent. Very professional and friendly

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Lane Sharman

Nov 11, 2013

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Fast, efficient and genuine care for our car. As always, we will defintely bring our car back for continual service.

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billy landsberger

Nov 8, 2013

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a little hard sell on the part of your salesmen. they were pretty aggressive. I was tired after being on a long flight and just wanted to go home and think about the terms. after about3-1/2 hours I finally gave in to something I really wasn't what I wanted. thanks to your help, all problems have been solved. billy p.s. I will answer your questions about my final outcome

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EdReynolds

Nov 4, 2013

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The transaction went very smoothly. There was no pressure and it was a very enjoyable experience. Craig was very pleasant to deal with and knowledgeable as well as extremely helpful. This was much better than our previous car buying experiences.

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Vince

Oct 31, 2013

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The dealership, salesperson, and Honda Civic were all exceptional. I received fast, fair and excellent service from all parties involved. The best part was leaving with a brand new Civic to enjoy for years to come.

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Yin Y Yang

Oct 29, 2013

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Very professional handle all the process and sales person J C and manager PJ both of them is very pleasant to work with and answer all of our question ... Very important thing is I don't have to negotiate back and forth and very happy that I got what I want ..

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pascal1

Oct 29, 2013

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I got a good deal.The sales person was so good at it that I ended buying the car with out seeing it, or driving it. I only picked the color.I had driven that model before and I like the car, I did get a good deal but the whole time was pressure pressure pressure.

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4extngg

Oct 29, 2013

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I was happy with the overall experience. My only suggestion for the dealership would be to update the website for internet prices to mention that it does not include stocking fees and other miscellaneous fees which increases the price of the car at the time of purchase. The difference in internet price and actual price is big and it creates confusion in the mind of the buyer.

RG

Rebecca Grubaugh

Oct 28, 2013

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I had my car detailed for the first time yesterday and it was terrific! I had talked to Alan the day before to schedule this & he had said would many(5-6) hours to do. So I planned for this & waited in the customer lounge...which is a very comfortable place. As I said, this was my first time detailing my car which I was really glad to have done at Right Honda because I'm very comfortable & confident in your Service Department. ....having my cars served by Alan McKenna & Honda since on McDowell Rd. Thank you my car served

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rwinters74

Oct 26, 2013

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Great car buying experience! My sales person, Scott Ford, did an awesome job of listening to my needs and finding my a wonderful deal that stayed within my budget. I originally went in for a Civic and ended up with pre-owned certified CRV for the same price. I also got a great deal from the finance department and they were very respectful of my time. I had a previous commitment and they made sure that I got out of there on time! Overall wonderful experience! I will be recommending this dealership to friends and will go back for my next Honda purchase!

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SonyaMartinez

Oct 25, 2013

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I have used this location for parts cause I do own a Honda. But I figured I would look at the CRV cause I wanted a small suv. Welkl needless to say I bought the new accord and I am one happy camper again!! THANKS to Gaston and Marshall I would recommend them to anyone. They were very funny friendly and knowledgeable about the whole experience of purchasing my new car. THANKS RIGHT HONDA for having great and wonderful empolyees!! :)

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beth solomon

Oct 24, 2013

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the whole experience was great. It was fast, efficient and professional and everyone was fabulous. The salesman, Justin, was the best. He was friendly, helpful, and professional. I have not had this good of an experience at a car dealership before in my life. I will definitely come back and refer anyone who is looking for a honda to go to Right Honda.

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ncsherriff

Oct 24, 2013

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We purchased our first CR-V in 2008 from Right Honda and since we felt the treatment was fair we wanted to return to purchase a new 2014 CR-V at Right Honda. Again, the treatment was worth having to go through the dealing process of trading our 2008 for the new 2014 CR-V. We would recommend Honda as a very good product and Right Honda as a very respectful dealership.

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Sterling Dibb

Oct 23, 2013

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It was fast and friendly. There are good activities for my kids to do while I wait.

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tedddybear6o

Oct 21, 2013

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We come in looking and end up buying. Everthing went smoothly and all we wanted feel like we got a good deal.Good service, friendly, very experienced.Thank again..

JQ

Judy Quimby

Oct 18, 2013

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Had a coupon for an oil change, tire rotation, Andy was very pleasant, efficient. Service was quicker than I expected, no one tried to sell me other services and the waiting area was spacious and relatively quiet.

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ncuda

Oct 17, 2013

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My overall experience at Right Honda was wonderful. Josh Bryant was so helpful and patient with me while I made my new car decision. He really took the time to make sure I found exactly what I was looking for. Once I purchased my new Honda Accord, Josh spent extra time with me going over how all the features of the car worked and setting up my personal settings. I was very impressed with his professionalism and work ethic. I would definitely recommend him and Right Honda to any family member or friend interested in a new car.

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Jessica

Oct 16, 2013

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Andrew was very polite and pleasant to work with. He was fast and prompt with getting my service and paperwork completed. I will definitely work with him again.

NC

Nichole Cuda

Oct 15, 2013

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It was an overall great experience! Josh was incredibly helpful in finding me the vehicle I was looking for. He was very patient with me and took time to explain things. I was very impressed with his service and the service of everyone in the dealership that day. I left with a beautiful new Accord and couldn't be happier!

KS

Kenneth Stephens

Oct 14, 2013

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Great! I've been dealing with Right Honda and Gary Kravits for over 10 years. Gary is the Best! he provides quick service a great deal and has the best personality for this. I'l be buying from Right as long as he is there.

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russkrueger9

Oct 12, 2013

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Fast and friendly service. Good listeners for what I needed in a new car. Reasonable and fair with discussions and negotiations. Comfortable to deal with.

DW

D. Whitmer

Oct 11, 2013

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Exactly what you expect from Right Honda, Honda in general and/or any consumer experience. Something you don't get everyday but, as a consumer should demand, Great, respectful, uncompromising, no hassle service. Brad Stout just, took care it which is what busy people need and want. Its greatly appreciated! Thank You.

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Linda Walsh

Oct 10, 2013

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Dave was wonderful and informative about my trade-in and purchase of a new 2013 EX Civic Honda. Had a few concerns about my purchase and the monthly payments...I'm on Social Security, with a limited monthly spending. Also, will see the Financial Manager, Edward today, concerened about a $2,000+?? and Security System at an extra cost. I will be visiting the Right Honda dealership today to finalize the contract and some issues I have with my new vehicle...drivers window trim needs repair, the lock box attached to the window has been pushed back.

TJ

T Jones

Oct 7, 2013

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I came in for an oil change. Mr. Martinez has always greeted me with a smile when asking what he can help me with. I really appreciate Fabian's professionalism and kind demeaner. He takes the time to go over what was done and what is recommended for my vehicle.

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FulsFamilyTrust

Oct 4, 2013

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Very Efficient. Not too pushy. Spent enough time going over all features and walked us through a test drive. The agent and manager worked as a unit in answering questions and preparing the offer.

JS

Jim Sandow

Oct 3, 2013

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Alan treatment went above and beyond as a service writer. I will continue to only ask for Alan McKenna when having service done at Right Honda. He is the primary reason I continue to have all my service done at this dealership.

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Linda Lee

Oct 2, 2013

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second vehicle purchased through Gaston, third vehicle purchased through Right Honda - this time was the best out of all! Was in and out in time for lunch, exceptional professionalism...Gaston is wonderful.

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Peggy Burger

Oct 1, 2013

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Very good- friendly service people- Car was repaired in time quoted. Waiting area was comfortable.

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babu1974

Oct 1, 2013

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Finally I found a dealer in valley who will stand by the quoted price through email, there is little drama before they agreed for it through I have to push for it, but it is a happy ending. I am so surprised that they did not push me for additional warranties, GAP insurance etc.,overall very good buying experience I recommend working with PJ Arnel (they call him as PJ) a great person.

MW

mel winters

Sep 30, 2013

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From the moment i entered the agency to fill my appointment 1 was cordially greeted, and reacqainted to Don your Sales Manager. After a brief meeting with Don and sales rep where my requests and comments were discussed, Don rallied his team and in short order all necessary docs were presented, clearly defined and signed. You have the Right team in the Right place. They make it simple. Rgds., Mel Winters

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Linda5

Sep 27, 2013

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The experience at Right Honda has been excellent in every way. Plus they have free coffee and popcorn every day; they have a large comfortable waiting area with free Wi-Fi, and sometimes more.I am an old lady now, alone, and need a dependable vehicle, and someone that is dependable to take care of it. The service department at this location is fabulous! Alan is a dear, sweet, heart, always patient and kind and always takes good care of me. He even has helped me decide on priorities when more than one repair needed to be done and funds were low. Repairs may be a little more expensive but I don't mind because at least I have peace of mind they are done properly, and if not, appropriate corrections are made without difficulty. When I asked, because my vehicle was getting old, Alan recommended me to a salesman I could trust, Craig, and I have been talking to him for about five years now. I just could not decide what I really wanted or needed. I loved my 2001 CRV but it had 198k miles so finally I purchased a new CRV. I work in remote areas and need a dependable vehicle for all terrains, and I love to go camping in remote areas also for example, on top of Mt. Ord?. I would not be able to do this with any other vehicle. Also I had a bad back injury a year ago and the CRV is easy for me to get in and out.The service team, the sales team, the finance team, all the staff at Right Honda I have had contact with are especially nice, considerate, respectful, and go out of their way to help clients. I have no intentions of ever going anywhere else, forever.

SM

Scott McMacken

Sep 26, 2013

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My experience was good for the most part. I want to thank Burnett and Scott. These are two sales reps that have worked with me. Scott first got me into a 2011 Accord which fit my budget and got me out my beat up college. Burnett offered an upgrade and i liked it. Both were very professional.

RD

Ruth Doering

Sep 25, 2013

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It was all very pleasant. Phil Demere brought us to Gary and we had a very enjoyable time. I felt comfortable with the car which is of great importance to me as I am not always comfortable in cars which do not have perfet visibility. I have one question and that is the 784 dollars listed as rental. Wshen I asked about that charge, I was told they were estimated taxes. I would have been happier if it had said estimated taxes and not rental. Otherwise everything was excellent

AH

Albert Halsey

Sep 24, 2013

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I made the deal with Gary Kravetz via ej-mail and over the phone and after shopping all other Valley dealers I decided that Right had the best price and the fewest number of "games". Went up there, met with Gary and we were done in 30 minutes.

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Michelle

Sep 23, 2013

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JC was very professional. I am newly divorced and was a bit leary about buying a car on my own. The people at Right Honda made my purchase an awesome experience. I got the car I wanted, I received the amount I wanted for my trade in, and financing went quickly. They even showed me how to hook up my phone's bluetooth. I would reccomend Right Honda to anybody looking for a new or used car.

CB

Carol Bellamy

Sep 23, 2013

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I am sorry I do not remember the name of the person that assisted me and it is not legible on the work order. We have used your service for a little over 3 years and have been extremely satisfied. Everyone we have been in contact with has been very pleasant and friendly.

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rmorgan46

Sep 23, 2013

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I had several email contacts with Steve and we arranged a time to meet and look at CRV's. He was good with follow-up and I went in on Saturday. We looked at several different cars (to see the colors, interiors, etc.). I took a test drive and then we picked out the one that was best for me with the best financing for me. I was hoping for more on my trade-in but the explanation was plausible even though the "accident" wasn't really an "accident" (a guy running from the police in handcuffs ran into my car and dented the bumper).....I understood that the Car Fax shows it as an accident but I still was not happy about that part - but it had nothing to do with the dealership...(More to do with the police report and had I known what would have happened, I would have fought it at that time since it probably cost me $1500 at least!!). The car was detailed and all the 'bells and whistles' explained so that I could drive away happily! I love my new CRV!

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C.S.R

Sep 20, 2013

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Great! Scott was helpful, informative, and easy going. I didn't feel overly pressured and I felt like he was actually listening to what we needed/wanted. Overall, I feel like Right Honda was a good place to do business and I am really enjoying my new PIlot!

CC

Carly Castillo

Sep 19, 2013

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Sales man was exremly helpful! I would refer him to anyone interested in being Honda. He was very knowledgable, patient, and assisted me with setting up my blue tooth. Thank you!

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Val

Sep 18, 2013

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Great! Car ready when told it would be. Excellent work. Car drives great. Friendly staff and comfortable waiting area.

AS

Adrian Stoica

Sep 17, 2013

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Greatest experience ever will be back soon for my next purchase. The buying experience was great, sales and finance made it easy to chose from the many selections they have. And I actually drove off with the car I wanted not what they decide is good for you. 5 stars :)

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DonnaSchmidt

Sep 17, 2013

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I have used the service department for many years with great success, so it just seemed like a good decision to buy my next car here.

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Fadi

Sep 13, 2013

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Efficient and prompt. Alan was friendly, knowledgeable. He listened carefully and addressed all the issues in a professional way.

ML

Melissa Larson

Sep 12, 2013

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Diagnosed and fixed problem in a timely manner. I've had the problem for awhile. Brought in last year and it partially fixed problem. Changed tires twice. Glad to know it is finally fixed.

CM

carlos mendez

Sep 10, 2013

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Its was great the car rep was very informative and was able to answer any and all questioned I had and provide a easy car buying experience for a first time buyer like myself

RG

Russ Goldstein

Sep 5, 2013

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Have purchased a number of cars from you guys and have always had a great experience. Gary Kravetz has taken care of me for the past 20 years and has always been great. I recomend him highly to many friends...

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angiegump

Sep 4, 2013

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David Wetzel and Edward Lounds were friendly and polite. They made the process of buying a car stress free. I did not feel pressured at any time. I got a great car for a good price. I am very happy with my experience at Right Honda.

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amy owens

Sep 3, 2013

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It was great! Very helpful and informative, Marcus was on top of it and was patient with my husband and i since i'm pregnant and was very hungry at the day of our visit.

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Andy

Sep 3, 2013

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I bought a new vehicle at Right Toyota a few months ago for my parents. Great experience. I expected the same out of Right Honda. Nope. HORRIBLE experience. We were there on that day to buy a vehicle. All they had to do was take our money. I have never seen a salesperson sabotage a deal faster than this clown, leading us to take the trip down to Arrowhead Honda for a pain-free experience. The majority of the cars had no stickers and no information. It was a hot day and we had to turn each car on to check the mileage. It took about 30 minutes to figure out which CRV my mother in law even wanted to test drive. As soon as Gibby strolled back with a plate 15 minutes later, I told him I was very irritated at the disorganization. It rapidly went downhill from there. Gibby became extremely defensive and confrontational. The test drive ended and we went inside. I admit the selection was vast and I told Gibby that the clock was ticking and I wanted an inventory list of the 10+ used CRVs out there with pricing, mileage and features. He, again, became defensive and told me that it was a ridiculous request and in all his years selling cars, he had never heard of such a thing. He went and fetched his manager, Michael, which took another 15 minutes. They didn't have an inventory list, only a pathetic four-square and a magic marker scribbled price. This isn't 1980 and I'm not an idiot. Get real. By this time I had already called Arrowhead Honda. I politely thanked them for their time and said we were leaving. Gibby became more agitated and started pacing around me. Michael asked why I was leaving. I said that Gibby was kind of a jerk, was wasting our time, knew nothing about the vehicles, and I've never seen a more disorganized lot in my life. Michael approached me and started to give me a speech about how I was the one acting like a jerk. We exchanged words and I was surrounded by a herd of salespeople (that could have been spending time printing specs for their vehicles). I walked out with Gibby, Michael, and about 6 other people taunting me, my wife, and her parents.

A

asu174

Sep 2, 2013

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I bought a new vehicle at Right Toyota a few months ago for my parents. Great experience. I expected the same out of Right Honda. Nope. HORRIBLE experience. We were there on that day to buy a vehicle. All they had to do was take our money. I have never seen a salesperson sabotage a deal faster than this clown, leading us to take the trip down to Arrowhead Honda for a pain-free experience. The majority of the cars had no stickers and no information. It was a hot day and we had to turn each car on to check the mileage. It took about 30 minutes to figure out which CRV my mother in law even wanted to test drive. As soon as Gibby strolled back with a plate 15 minutes later, I told him I was very irritated at the disorganization. It rapidly went downhill from there. Gibby became extremely defensive and confrontational. The test drive ended and we went inside. I admit the selection was vast and I told Gibby that the clock was ticking and I wanted an inventory list of the 10+ used CRVs out there with pricing, mileage and features. He, again, became defensive and told me that it was a ridiculous request and in all his years selling cars, he had never heard of such a thing. He went and fetched his manager, Michael, which took another 15 minutes. They didn't have an inventory list, only a pathetic four-square and a magic marker scribbled price. This isn't 1980 and I'm not an idiot. Get real. By this time I had already called Arrowhead Honda. I politely thanked them for their time and said we were leaving. Gibby became more agitated and started pacing around me. Michael asked why I was leaving. I said that Gibby was kind of a jerk, was wasting our time, knew nothing about the vehicles, and I've never seen a more disorganized lot in my life. Michael approached me and started to give me a speech about how I was the one acting like a jerk. We exchanged words and I was surrounded by a herd of salespeople (that could have been spending time printing specs for their vehicles). I walked out with Gibby, Michael, and about 6 other people taunting me, my wife, and her parents.

K&

KAREN & WAYNE LOCKER

Aug 30, 2013

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Marshall is the Right guy for the Right vehicle at the RIght price at Right Honda! cr-v is the best vehicle ever owned!

JL

Johan Loubser

Aug 29, 2013

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Excellent service. Greg is allways professional and friendly. He certainly is a great asset to your company. The service was executed in an unbelievebly short time.

SL

Susan Lahargoue

Aug 27, 2013

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Dave Wetzel and Jose Vallecillo were extremely professional and personable. I felt like I was with old friends verses feeling pressured into making a decision. They both explained clearly the steps that were being taken and answered my questions honestly.

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Rschotz

Aug 23, 2013

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They were hands on 24/7. They were focused on working with us to make sure we got the best car for our needs. They were very patient and knowledgeable about the product. We never felt pressured.

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crayder2003

Aug 23, 2013

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Very friendly people. They were all informative about Honda products. Craig is a very good salesman and was able to answer my questions...Dave Vance was also very helpful...

SL

Seema Liston

Aug 22, 2013

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After the expected "go around" with the salesperson ( Josh Bryant) and his "second" we were able to make a deal for the new car. The test drive was the selling point and Josh was very informative regarding the performance of the car.

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mony0831

Aug 21, 2013

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I was having car troubles yesterday and had already come to the conclusion of needing to purchase a more reliable vehicle. We had discussed possibly purchasing a Toyota RAV4 so we researched availability and price range on the internet and found that Right Honda had one listed that met our needs. I called the dealership and spoke with Justin, he confirmed that the RAV4 was available and we came down within an hour to test drive. Justin had the Toyota ready for us when we arrived. I noticed the sticker price in the window was more than it was on the internet, but they honored the internet price without any hassle. After the test drive, we sat down and agreed on monthly payments. Justin handed us over to Ed in financing and the paperwork was easy enough. We added the extended warranty to ensure that the vehicle will be taken care of for the next 3 years or 36,000 miles and our payments were adjusted to reflect the addition without any problem. I left my house shortly after 4 P.M.and we were done a little after 6 P.M. It was fast and reasonably painless. I am happy with my experience and would recommend Right Honda and the team I dealt with to friends and family. Darrell Deak, the GM contacted me today to thank me for my business. I've purchased several vehicles from other places and never had that happen before! :)

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Karen & Wayne Locker

Aug 20, 2013

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Better safety and mechanical ratings than Ford, Nissan and Toyota, From Marshall to Edward to Tom to the receptionist, first rate: the right people for the right vehicle at Right Honda: CR-V!

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Sterling Dibb

Aug 15, 2013

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Normal for a car buying experience. The sales negotiation was typical, but not overly pressured, the trade-in value I received for my car was excellent. The financing process was a little tedious due to lack of proper communication and understanding of processes.

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karenwaynecrv

Aug 15, 2013

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Better safety & mechanical ratings then Ford, Nissan and Toyota.From Marshall to Edward to the receptionist, the right people for the right vehicle at Right Honda:The Honda CR-V!

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JanisC

Aug 14, 2013

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JC made the process of purchasing a new Honda as painless as possible. I appreciate his professional demeanor and patience in findingthe right car for us.

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Heather Sanders

Aug 13, 2013

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My experience was great! From the moment I walked in I was taken care of. PJ found exactly what I wanted on the first try!!! I am very excited and happy about my purchase!

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scooteraz526

Aug 13, 2013

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Typically purchasing a vehicle has been an arduous process. The team at Right Honda made it the easiest and most enjoyable experience I can ever recall having in all my years of car purchasing. I was in/out of the dealership humming along in my new Honda within 2 hours. A friend had just purchased a vehicle a few days before and spoke so highly of the service and quality from Right Honda that I made the effort to endeavor the change from the vehicle I was currently in. The team at Right Honda exceeded my expectations in all areas.

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adlibris

Aug 12, 2013

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Burnett Newkirt was awesome. I wasn't even going to buy a car yesterday, and he found a way to talk me into it! I really liked him. He was professional and made me laugh. There were two other salespeople I worked with who were real jerks. One told me that I must be refusing the lease option because I didn't understand it. What a nice thing to say to a 40 year-old woman! I ended up financing through my husband and everything worked out fine. The finance guy was really great, understanding and kind. He even carried the paperwork out to the car for my husband to sign because he'd recently had foot surgery.

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AlwaysArizona

Aug 12, 2013

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I called in and stated that I had leased a 2013 Toyota Tacoma Pick-up. I said I had it for 1-year, with perfect payment history. I told Right Toyota and Honda of my accident and I needed a new car. I was told by Jason Decker and JC Campbell that they could get me into two new vehicles for what I was paying for the Toyota Tacoma (by the way, I was royally fu**d on that deal too).Needless to say, this wasn't a pleasant experience. However, Burnette deserves a medal of valor. I was so mad I was seeing RED!

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Kevin Davies

Aug 8, 2013

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It was awesome pj was very helpful and cut straight to the chase. Had a short time to pick up the car and most of the information had to be sent over the phone. pj was very patient and took care of any discrepancies that showed up

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Marc Andrade

Aug 6, 2013

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I recently purchased my 2011 honda pilot from Right Honda for my wife and had a great experience. The sales personnel who helped my wife and I was friendly and helpful. The finance personnel was excellent, very personable, worked very quickly and helpful as well. We are very pleased in the condition of our used vehicle. It was in prestine condition. I will be back in the future and will recommend Right Honda to friends.

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stray4

Aug 5, 2013

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We were referred to Right Honda and sales rep Craig Thorpe by a friend of the family. We were in not-so-much-of-a-hurry search for a sedan. Craig got us the car we wanted at very fair terms, so we pulled the trigger, as it were. We are very pleased with the car--there are no cars of better quality than Honda--and equally pleased with the buying experience. In fact, in my 40+ years of buying automobiles, this was the best experience yet. Everyone was straight-up and most professional.

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Raghu Moorthy

Aug 1, 2013

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Great and easy experience. The whole process was done in an hour. I returned to Right Honda to buy the Odyssey after the great earlier experience while buying Civic. Keep up the great work.

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Dennis

Jul 30, 2013

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The sales rep was very helpful as was the sales manager (Chris). They made a painful experience bearable. I bought three Honda Civics and traded in two cars. Thank you.

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CBCAZCBCAZ

Jul 30, 2013

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Great dealership. I bought a new Odyssey from Right Honda thru the Costco Auto buying program. The whole process was very seemless with best pricing I could find anywhere around.

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regina deringer

Jul 25, 2013

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Excellent took time to go over financing as well as options. Very friendly staff listened to what I had to say. Explained new car features as well as helped me program blue tooth

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jdanhinds

Jul 25, 2013

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Everyone was nice and very accommodating. They wanted to ensure that you knew as much about the products and services as possible before buying. They reviewed all possible options with me as well including lease agreements to determine what would best suite my needs. Most of all, they seemed to believe in the products they were selling.

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Tina7105

Jul 24, 2013

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Experience was great! Service was exceptional. Couldn't ask for a better service. The follow up was not evasive and all the personnel from the sales manager to the salesmen were helpful and professional. I have and will continue to refer people to right Honda and Scott redden. Gary in fleet made the experience quick and painless. He went way out of his way to make this purchase for me effortless.

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Mandy Litton

Jul 23, 2013

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My experience was very good. The car salesmen were patient and understanding with me as I sought out information. They answered my questions. I walked away from the experience with a positive feeling. I will recommend this place to my friends. Thank you.

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jcresante

Jul 20, 2013

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THe salesman Monty Blankier was an excellent salesman. I was there to get my Civic checked in service. He approached me about getting another vehicle. He never pressured me, which is uncommon for a salesman. That impressed me. He made the experience in buying another car very easy - no stress, etc. The only thing I am still waiting to hear about is the extra key for the car. I only received one when I purchased it. I purchased a 2011 Honda CRV on 7-9-13.If someone actually reads this, and can inquire about the extra key, then contact me at 480-516-4419, I would appreciate it. I have inquired 3 times since the 9th. No one has called me back.Thank youJill Cresante

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Kathie Figueroa

Jul 18, 2013

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Not sure who assisted me but everyone is always top class. Just visiting for oil change.

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Dee MacLean

Jul 16, 2013

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Burnett Newkirk was a great salesman! He was knowledgeable and thorough and a pleasure to deal with. I would recommend him to my friends and family. Thank you for your kind assistance!

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Dee327

Jul 13, 2013

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Right Honda Dealership was recommended by a friend. Salesman was knowledgeable and thorough and did a great job of explaining everything that was involved with the operation of my new car.

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Nancy

Jul 11, 2013

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This is my second experience with RH and I will say that it was excellent from the time I walked into the showroom to when I walked out. Everyone was super nice, helpful and courteous. Josh Bryant was the salesperson that I worked with for the second time and he was great. Could not have asked for a better person to do business with.

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REGIESE22

Jul 6, 2013

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OVERALL EXPERIENCE WAS PROFESSIONAL, SALES PERSON WAS WELL INFORMED AND FRIENDLY. SINCE I LIVE A COUPLE OF HUNDRED MILES AWAY, THE TIMING AND OVERALL EXPERIENCE WAS APPRECIATED. WE ARE ENJOYING THE NEW PILOT, AND LOOK FORWARD TO KEEPING IT FOR A WHILE. OUR DAUGHTER HAS A PILOT AND THATS WHY I WAS PRE-SOLD AS FAR AS DESIRE TO PURCHASE THE SPECIFIC CAR.

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Ronda Rawlins

Jul 5, 2013

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Tate was very friendly, professional and courteous. I had seen a vehicle online that I was interested in looking at in person. After I arrived, I found out the vehicle had been sold earlier in the day. However, Tate knew I was on my way and found an even better vehicle to meet my needs. There was no crazy pressure, just open and honest conversation. Worked with Cory in finance and was able to trade in two vehicles for the one I wanted. Love my Odyssey! Love Tate and Cory! Thanks guys!

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1savanah

Jul 2, 2013

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I give the experience at Right Honda an overall 5 because of the attention to customer service detail. Truth be told, I was going back and forth between here and another dealer, but it was the people that caused me to ultimately make my sale at Right Honda. You can spend your money anywhere on a car or anything else for that matter; its the people that make you want to do business with them. Both the indiviuals I worked with were helpful, knowledgeable, and willing to take time with me. It was an excellent experience.

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bpark

Jun 30, 2013

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I have nothing but positive things to say about Right Honda and Dominic. I went to several dealers and met several individuals prior to deciding on a dealer and no one came close to Dominic. He was very professional and knowledgeable about the cars. He focuses on customer care rather than just making a sale and that's why I decided to do business with Right Honda.

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petedonovan17

Jun 26, 2013

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Burnett was great to deal with in regard to our recent lease of a Honda Pilot. He made the experience enjoyable and there was not a lot of sales pressure by him or the staff. This is the second deal that Burnett has helped us with and would recommend him to anyone that is in the market for a car!

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jacraft79

Jun 26, 2013

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Craig Thorpe got me the exact car I wanted, within my price range and in a timely manner. Mr. Thorpe was knowledgeable, friendly and professional throughout the entire process. I will refer others to Right Honda and to Mr. Thorpe in the future. Thank you a wonderful experience.

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Jennifer Myers

Jun 25, 2013

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Monty and Ed were great. they were helpful in describing new car features and financing options. this not the first car we have bought thru right Honda and its why we came back.

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Alyson Coppin

Jun 18, 2013

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There are still some issues that need to be resolved, but we Right Honda is working with us regarding those issues. The vehicle purchase experience was straight forward and honest.

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mei1

Jun 17, 2013

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I purchased a car, a civic 6 months ago from Scott Ford. I am a single mother and was very intimidated when I walked through Right Honda's doors. I have bought a car before and went through a very bad past experience and was dreading going through another purchase. After meeting Scott Ford, last name Ford working for a Honda dealership hahahaha, my car buying perceptions were forever changed. After 6 months of owning my Civic SI, I remain very satisfied with not only my vehicle but the treatment and services I received from your salesmen. I felt so "taken care of" that I have referred 3 other individuals I personally know to purchase cars from Scott Ford. Mr.Ford also reminded me of my need for an oil change, and your service department was equally respective of my needs. I even have used Showcase Honda before but I would rather drive the extra miles to Right Honda to deal with the integrity that Scott Ford has offered me. When I think of cars I now think of Scott Ford. Thank you Scott FordMei

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alysonco

Jun 16, 2013

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There are still some issues that need to be resolved, but the team at Right Honda is working with us regarding those issues. The overall experience was straight forward and honest.

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akbutters

Jun 15, 2013

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Gary and Justin,When working with people such as you it is quite clear to us why Right Honda has been successful and will continue to be. Not having made an appointment, we naively took your time and became your priority. However, at no point did we feel that your plans for the day were more important than us. We immediately recognized that from the time we set foot at the dealership we were made to feel that we were the most important people on the premises.Although we had communicated through the internet we were going to purchase an Odyssey today after all our research, information, and competitive info was collected from the other 7 Honda dealerships, you spent your time with us providing additional information and insight into the vehicle. We would not have been surprised had you applied immediate pressure to us for purchasing from Right Honda. You didnt know if we were going to cut our time short. You didnt apply the pressure but found our key concerns and questions, educating us while at the same time building within us a confidence and trust in you, your expertise, and the Honda product. Your lack of pressure was most appreciated. However, ultimately it was your style and demeanor at the right pace (no pun intended) that enabled us to stay and complete the deal. Certainly, your willingness to negotiate and tell us your wanted our business played a part in our decisions. But, when it comes down to it, people sell to people and you did it right.Kathie and I were thoroughly impressed with how you kept us informed about what was happening in the process and that you were staying on top of it. Although you may have been involved with other people or responsibilities, we never felt that we were less than number 1 on your list and you were spending an appropriate amount of time making the process as quick as reasonable.Another characteristic where we were impressed was the new car orientation. The Odyssey has numerous features and your ability to go through them with a level of expertise definitely spoke well of Right Hondas commitment to training its people. We know there is an expert source available. And, if there is that question that sits in the obscure corner, we know that you will research it and help us to the right answer.Each of you made todays experience something that will have us talking to our family, relatives, and friends.Thank you.Alan and Kathie Butters

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Deignanmm

Jun 15, 2013

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The car needed to have some marks removed. That is understandable, because it's a used car. However, it was not done in a timely manner at all and required three trips by us to the dealership. Additionally, they failed to fix a windshield chip and fog light chip even after I pointed these simple things out to them. They were nice guys, but once we signed, they we not interested in doing the right thing and fixing the blemishes that they should have fixed in the first place. There are plenty of car places in the valley. I would avoid this one.

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Sally Henzel

Jun 13, 2013

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My experience was very positive. Every person from the time I walked in the door to the time I was handed my keys was friendly and respectful. Although Right Honda is in the business to sell cars, they are most concerned with customer service. I was thoroughly impressed!

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Martaboz

Jun 11, 2013

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Enjoyed the professionalism and the friendly atmosphere. I came with in with Dave Rubie and met Craig Thorpe. Craig was engaging and answered all my questions. He was positive and fun to work with. I did not felt any pressure to "buy". I am happily driving my new Honda.

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Frances Marzella

Jun 6, 2013

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Had a good experience while purchasing our new Honda at you dealership Right Honda. I look forward to enjoying our new car. Honda is a quality brand. Thank you for your assistance and cooperation.

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CJHerr

Jun 2, 2013

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Colin greeted me immediately. i was paid attention to the entire time. Staff offered me options. Experience was excellent, thorough, helpful and included humor. I'm enjoying my new Honda Fit! Thank you Right Honda!

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jefarber

May 31, 2013

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My experience at Right Honda was very enjoyable. I previously had a Honda Accord 1997, and for undergraduate college graduation, I wanted to buy a brand new car. My father and I went to several dealerships to see what cars were currently out there, which is when I met Jake Colaw in January 2013. Jake was so helpful in explaining all features of the Honda Accord 2013... Not only did he appease me in all of the 'cool' features I wanted in my car, but he also appeased my father in everything that he wanted in my car. After talking with Jake, I knew that the Honda Accord 2013 was EXACTLY the car I wanted. I told Jake that I wouldn't be purchasing the car until May 2013 (when I graduated), and he kept in continuous contact throughout the five months. On the day of purchase, my father and I met with Burnett Newkirt, who offered a perfect price for the car in my price range. I didn't want some of the features that were already built in to the car, and Burnett was able to lower the price in order to fit my satisfaction. The staff was extremely friendly and very helpful in answering all questions with my purchase. I am so happy about my car, and I brag about it everywhere I go!

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Richard K. Gambrell

May 30, 2013

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Came in to check out the Accord, as we were looking at comparable models. Josh Degraw was very knowledgeable, and listened to our wants and needs. No pressure from Josh and the Sales Mgr.

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Patience7

May 30, 2013

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This was my first experience buying a car. The employees were friendly, helpful, and informative. I was in and out in less than two hours!

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jmollen

May 30, 2013

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This was our 2nd time purchasing at Right Honda and it was another great experience. I would recommend them to anyone. The process took very little time and everyone was very helpful.

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Eileen Spangrud, Esq.

May 28, 2013

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Overall, the auto-buying process was acceptable, though there were several glitches that had me considering taking my business elsewhere. Top of my concerns was the degree to which dealer financing was 'pushed', even after I'd come into the dealership with my own financing. In a professional environment, after the first declining of Honda financing, that should have been the end of said dicussionand the process should have been focused exclusively on getting me into a good car at a good price, but sadly this was not the case. This became especially apparent once I was passed off to the finance department. My reasons for going with my current lender were questioned repeatedly, to the point of annoyance. When a client comes in as a 'cash buyer', it is then the sales/finance department's job (as far as I'm concerned) to concentrate on getting me the vehicle I want at the price I want. I realize that Honda makes a profit on its own financing and that I purchased my vehicle very close to the Invoice price, however the dealership's financial 'behind the scenes' concerns do not (and should not) concern me. Had I not been getting such a good deal on the car I purchased (and additionally, been so adamant that I had no interest in Honda financing), I would likely have taken my business elsewhere due to the pushing of dealer financing alone. That aspect of the sales experience definitely needs improvement amongst your staff.Of a relatively minor concern, only because the errors were quickly rectified, were the 'irregularity' of some of the numbers we'd discussed. On my first visit, we had come to a certain figure on paper, however when the actual contract was printed up, there was approximately a $500 discrepancy from numbers on the paper to the numbers on the contract. We were able to reconcile the numbers, but again, this is something I would not expect from fellow professionals in the first place. As to the car I actually purchased (2013 Honda Civic Hybrid) and the salesperson (Gary), I am actually quite pleased. Gary had personality to spare and was quite knowledgeable about the features of my new car, making the other less-than-perfect dealings with your staff, palatable. Also, Brandon was instrumental in getting me to the numbers I needed to see. Overall, the experience was acceptable as I've said, but it could definitely be improved upon. I anticipate being in the market for another car in the near future and hope Right Honda will once again be in a position to earn my business.

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judgedredd

May 24, 2013

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I was just having the oil changed on my 12 Civic EX-L but ended up buying a 13 Civic EX-L Nav. The most expensive oil change I've ever had BUT THE BEST DEALERSHIP EXPERIENCE EVER in my 20 yrs of being an automobile consumer. Keep up the good work. Semper Fi!

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hsanders04

May 24, 2013

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Pj asked plenty of questions as to what kinda of car I was looking for and was able to find exactly what I wanted on the first shot! He was extremely helpful and found me a great car and got me in and out of the dealership, driving my brand new car, in less than 2 hours!! Great experience!!!! Love my new HONDA!!!

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Alisa Sloan

May 23, 2013

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The experience was very good. Both the sales manager and the sales associates were helpful and accommodating. They were customer focused. I am enjoying my Honda CRV very much. Thank you.

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Jack/ John reed

May 21, 2013

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Excellent. Justin and Danny were awesome. Finance gentleman was superb and fast. Everyone made it quick as I did not have time to go thru the long drawn out process I have seen before.

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FernandoRivera

May 21, 2013

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First of all, the sales person we worked with was very helpful and willing to work with me to get the best deal possible to get a new car within my possibilities, and he succeeded...

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Wronghonda

May 20, 2013

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I was planning on trading my Honda Odyssey in for a new one in a few days, however my air conditioner stopped blowing cold air. I visited the dealer and they told me I needed a new air filter. However, they admitted that when they placed my vehicle on the rack they cracked my dampers/struts and I was responsible for paying $900.00 for the repair. Both my husband and I spoke with the service managers, Andy Cyr and Andy Kirby. They would not waive the fee but merely reduced the cost modestly. I ended up with a credit card bill of roughly $900.00 in charges over the past couple days as a result of simply needing an AIR FILTER! Andy Kirby said they have about 4000 cars that go thru there every month, you would think they would be in a position to help the customer even after admitting it was a result of their technician, their negligence..NOPE! Here I sit with a huge bill on my credit card! Choose another Honda dealer when making a repair!!!!

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sbuntin

May 17, 2013

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From my first contact with Right Honda and fleet manager Barton Harris (via email), the dealership and Barton specifically were prompt, professional, and courteous. Barton was able to provide trade-in numbers and a price on the car almost right away. When those numbers didn't match with what I hoped to get for my trade-in, and what I wanted to pay for the car itself, he called me back later in the day with new numbers that fit my expectations. Then when I agreed, they gladly held the car for me for a few days fit my schedule, since I'm in Tucson and Right Honda is up in Scottsdale. Once I arrived, the car was ready to go, and there was no pressure to add anything I didn't want; no hidden add-ons, which is such a relief. We were able to take care of a lot of the details via email and phone. The process with the finance manager was quick and painless, and everything was as expected, which I've found is rarely the case in purchasing new cars.The car I purchased is rare -- an Accord Sport sedan, manual transmission -- and my local dealer here in Tucson would have had to order one or hope to do a dealer trade on a car no dealers are trading. Right Honda had it in stock, and in the end gave me a better price than the local dealer here in Tucson would, even though I've done business with that dealership regularly for twelve years.I'm delighted with the service I received from Barton and Right Honda, and highly recommend them.

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seeliston

May 16, 2013

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Josh found just the right car for me to test drive and was very helpful telling me about all the features. The selling of the car and the calling in of "the second" is always a challenge. Josh did a good job of explaining the finance features, and then the closer went to work. I found the experience with the second a bit of a "game" but we were able to come away with a satisfactory price. Suggest that when price is discussed both salespersons be together with the client so all can agree with the final sale price. Overall working with Right Honda was very good .

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thefuzz250

May 15, 2013

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Experience was fast and easy. Having previously shopped at a competitor the day before, Right Honda made sure to beat their price and earn a very happy customer. Thank you!

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Kirk Corbin

May 14, 2013

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My experience was wonderfull. Gary Kravetz was great to deal with. All of my concerns where addressed promptly to my satisfaction. They took the time to go over the controls of the car with me. I was then asked to take few days and get familiar with the car and come back with any questions that may have. That was a first.

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alanauerbach

May 13, 2013

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We saw a large number of cars with a very patient Burnett Newkirk who made a deal that I did not expect could be made. We left with a new car at a lower rate for a shorter term with more room, more comfort and more features than the one I came in with.

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harlandj

May 8, 2013

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We were very happy with the way were treated though out the whole process of looking at the vehicle, driving them, having features explained, and purchasing process.

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Judith Militello

May 7, 2013

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I came to Right Honda to have new windshield wipers installed on my 2001 Honda Accord Coupe, and walked out with a beautiful Honda Civic HF. I am very happy with my unexpected purchase. Thanks to all involved, especially Juan Salazar

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delston

May 7, 2013

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I have been trying to purchase a specific color and model Honda Accord for nearly two months. The Southeast Valley dealer I had been using was not, in my opinion, offering me a fair trade-in value for my current car. In fact, the "Appraiser" never left his office to even look at my vehicle...it was "appraisal by paper". By comparison, Right Honda looked at my trade-in very carefully, drove it, raised and lowered the top, and made sure everything was as I had told them it was. Overall, I received a much better financial package from Right Honda and they will now be my "Go To" dealer for future Honda purchases. Our family has purchased 5 Honda's from the Southeast Vallet dealer closest to my home, but we now have a new Honda dealer for our future purchases....Right Honda!

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Michelle Reynolds

May 3, 2013

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Awesome! This is the second experience with Right Honda and we will continue to come back to them. They are kind, courteous, and fair. We especially enjoy dealing with Steve in Fleet.

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Ruth Esparagoza

Apr 30, 2013

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Good deal options were provided by the salesman. Had explained the features of the car being purchased. People were friendly and of wanting to provide good service to the customers.

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lligasan

Apr 30, 2013

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I have tried a number of dealership and they could not give me a brand new vehicle because of my shallow credit history I have. Right Honda is the answer to my prayers. They give me a vehicle that I really wanted.

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kinlum

Apr 29, 2013

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We were greeted at the entrance immediately upon arrival by our Sales person Angelo Scappaticci whom made us felt very welcomed. He was very friendly and professional and provided us with excellent service. His manager Kristopher Criswell was also top notch and we sealed the deal in no time which was very much appreciated because we were in a hurry.

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Cristal F.

Apr 25, 2013

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e hadn't planned to purchase, were just looking. We drove away with a new CR-V. Gaston was awesome to work with and the financing staff work with us and gave us such a great deal. Thanks!

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ruddy85311

Apr 20, 2013

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My experience was great. I was able to purchase 2 vehicles in less than 2 hours. The sales person and Finance manager worked with me on pricing and everything was negotiated very timely. I would purchase my future vehicle right here at Right Honda. I would also recommend this dealer to friends and family. Thanks for your outstanding service. Granville

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Khelman

Apr 19, 2013

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The entire experience was professional and respectful of my wife's and my time. The sales and finance process was efficient and effective. This met the expectations we would have had for a typical high end luxury class vehicle dealership. In fact, the Honda Crosstour we leased feels and looks like a luxury class vehicle.

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Rosemary Smith

Apr 18, 2013

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Service was outstanding. My battery was dead but AAA gave me a jump start. I called Right Honda Service Dept. at about 4:40 PM. This was Friday before Easter. I was told to get to the dealership before 5:00 for same day service. I drove VERY fast and made it about 3 minutes to 5:00. The car was taken right away, and in about 15 minutes Andrew came with the good news: the battery was OK. It was such a help that in spite of the time frame, service was fast and excellent.

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Katy Robertson

Apr 16, 2013

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Prompt, and effortless experience. It is always that way and I never dread going in.

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miafoster792

Apr 12, 2013

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I was a first-time car buyer, and Barton Harris made my experience so incredibly comfortable, easy, and even fun. Everyone with whom I worked was patient, friendly, and concerned with my complete satisfaction. Being fairly intimidated by the used-car-buying process from the outset, I could not have been more pleasantly surprised with how low-pressure and pleasant Right Honda was.Thank you, Barton and Scott!!

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Joe Nelson

Apr 11, 2013

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Our experience was "exceptional." We have purchased four new cars from your dealership in the last six years. Each time we have had the good fortune to work with Steve Fabiano who is just outstanding. We have referred friends to Steve and they have purchased vehicles as well.Our past experiences in your service department could also be described as exceptional. Your great associates and service keep us coming back to Right Honda.

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David

Apr 9, 2013

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Very good transaction and sales associate was very easy to talk to. He helped us find the car that worked best for our family and had patience as we had our 4 year old along with us.

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JohnLavrusky

Apr 8, 2013

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I made several stops to the dealership and Josh was always ready to answer my questions or look at the car again. I made a deal on a "in stock" car, but then had a change of heart on the color. He located one in Flagstaff and had it shipped (2hr drive). I filled out the paperwork, about 10 minutes, and was on my way. No change in the deal even through it wasn't a "in stock" vehicle. Couldn't recommend Josh more.

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wayne larkin

Apr 4, 2013

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Excellent expirence pall around! Both Dominic and Chris truly made me feel they had my best interests st heart. Both were very professional and Dominic really listened to my needs. I have dealt with tor dealership for the last three years after purchasing my first Pilot and have never felt anything but satisfaction. Great job everyone! Keep up the great work!

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Dan Singer

Apr 2, 2013

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Excellent experience and attention to all details. Our family has purchased several cars at Right Honda, and each time, Gary has been the perfect salesman. In addition, Bart was also helping us this time, and he too was very competent

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Ann Owens

Mar 28, 2013

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good, informative and speedy. Burnett is a great salesperson, very respectful and kind. He sold the car to his as we felt him to be honest and forthright. He was not pushy at all.

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Wade Blom

Mar 26, 2013

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Angelo was the nicest and most efficent sales person I have worked with. I currently work in sales, its refresing to meet someone with his manners. I will be looking forward to my next car purchase at Right Honda, once i wear out this accord. (It might be a while though)

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2000y2k

Mar 26, 2013

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Barton Harris was great to work with and found a car that met our needs and more. He was very professional and did not pressure us in our purchase. We purchased a used car and he went over the good and bad aspects of the vehicle and never tried to hide or make something look better than it was. Barton was great to work with and made buying a car a great Experience. When you are looking for a new or used car give Barton Harris a call at 817.771.0394.

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Charles Lopresto

Mar 22, 2013

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Alan always serves my needs in a timely and professional manner. He is very thorough and familiar with my Honda

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Robert Lourie

Mar 21, 2013

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Absolutely amazing. Justin was an amazing help and took great care of me. I cant remember the finance guys name but he was amazing as well!! I will most defiantly be returning for all my transportation needs!!

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Jennifer Garnatz

Mar 19, 2013

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I visit Right Honda for all of my service needs, so when it was time to get a new car I asked my regular service guy, Tim Hatcher, for his recommendation on who to contact; he recommended Justin Sopchek, so we gave Justin a call. Justin was great; very friendly explained everything in detail and was willing to work with me. Overall experience was good and plan on continuing all of my service/car needs at Right Honda in the future. Thanks again!

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Barbara Nan Duerksen

Mar 14, 2013

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I am happy with the Vehicle that I got. I have to say that the sales rep was very helpful and I appreciated very much working with him. I am not happy with the extra insurance protection package I received, most of it I feel is useless to me. I said that much at the time but was told it was an all or nothing deal. I particularly expressed that I felt the extra theft protection is useless in Prescott area... It wakes us up sometimes several times during the night. Possibly the wind sets it off? I so regret getting it! I was at your dealership for quite a few hours, was starving hungry when the deal was presented. The finance manager talked to my husband but my husband feels that the whole thing was not correctly presented to him. So once again, am very happy to have bought this particlar suv from you, its just the additions I regret.

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Erica Williford

Mar 12, 2013

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My experience at Right Honda was Phenomenal , everyone was very helpful and professional. From the moment I arrived until the second I left,everyone was very kind to me and very determined to get me into a new car.

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Pamela Chambers

Mar 7, 2013

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It was very professional and the salesman was extremely knowledgable on Honda cars. It was quick and efficient and the manager worked well in negotiating an agreeable price for the lease of my vehicle.

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Donna Dunn

Mar 5, 2013

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I was only in for repairs and left with a new Ridgeline. I was on a time constraint and everyone made the buy happen. For the most part a pleasant experience. Only one person I will not deal with again. Brandon the one who was running the figures.

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HondaMan

Mar 3, 2013

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I have purchased many Honda vehicles at this dealership in the past but I will NEVER again. This dealership cannot be trusted at all. Very shady in my opinion and never back up their promises. If you are seriously looking to buy a Honda please go someplace else. Trust me, I have purchased 3 or 4 Honda's from this dealership and after my last experience will never again. Totally got screwed over. They even have bad customer service. The cashier in the back by the parts department rarely smiles and is not friendly in my opinion. Bad, bad, bad buying and ownership experience..... Once you buy a car from them their personality completely changes the next time you see them at the dealership. You feel like you are just treated like a typical sale and then once the deal is finalized they could care less. I also recommended a family member to this dealership and it was the WORST BUYING experience they ever had as well. The bottom line is don't trust what you are told and get everything in writing and I mean everything. Also, do not buy the gap insurance they offer you as you can already get it through your insurance company policy. In my opinion, Honda still makes a GREAT car but I would purchase a Honda from a different dealership.

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Carol rose

Feb 28, 2013

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Josh was not a hard sell. He worked with me to get me to a payment I was comfortable with. He was very knowledgable about leasing and explained everything clearly to me

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Paul Alva

Feb 26, 2013

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The staff was friendly. I appreciate their flexibility and how we were able to negotiate to plan that meets my financial needs and still get me the car that I wanted. Thanks again!

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Elissa P.

Feb 22, 2013

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My husband and I have been researching cars for about a year and a half when we finally decided to get out and drive a couple. We began by looking at Hybrids (Ford Fusion, Civic) but in the end the 2013 Accord EXL was THE ONE. And rightfully so. I am so ecstatic about our purchase. Juan and Gaston were both great and Mike and Jose (finance) were too. Aside from my husband needing to leave early and sticking me with the paperwork and final details, our experience was excellent. Although, we felt a little bit of pressure to buy but we also understand that's what happens when you go to purchase a car. And we were on board to purchase regardless. Overall we enjoyed the experience and will most definitely recommend Right Honda to our friends and family! And personally return when the need arises again.

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cocker

Feb 22, 2013

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Allt he people I met with at Right Honda were very helpful. My salesman, Scott Ford, was very good and went out of his way to satisfy. The price I paid for my new car was very good. The car was clean and in good order.

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Laura Gober

Feb 19, 2013

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Worked with Steve in internet sales who was very pleasant & efficient & made it easy for us to find what we wanted. The guy in financing was great too. Got us in & out quickly. This is the second car we've bought at this dealership & highly recommend you.

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RALSTAR

Feb 18, 2013

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I stopped by for service on my Honda Element and was walking up to take a look at the new cars in the showroom and I had dropped a paper out of my hand. A nice guy whom was a sales guy named Monty let me know and than asked can I help you with anything. We went on a test drive of a 2013 CRV and I wound up doing a trade in and lease on the car. I have always liked service here. Monty and the gang helped me out much thanks.

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Linda Stephens

Feb 15, 2013

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Our car buying experience was pleasant. Our salesman, Josh, was very professional and we appreciated the time he took to explain all the electronics in our car. Everyone we interfaced with at the dealership was friendly and professional. We will definitely recommend you to our friends.

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Sandrawheeler

Feb 13, 2013

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Everyone was super pleasant. My salesman was awesome! He didn't pressure me and gave many different options. He was very knowledgable of the cars he showed me. It was a great experience.

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Johanna Warner

Feb 6, 2013

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We purchased a CRV with the help of Mr. Morris. This is our second purchase from "Right Honda" we came back to Right Honda because of the great service we received on all of our Honda vehicles from Mr. Thornton. We recommend Right Honda to our friends and family.

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Jason Handley

Feb 1, 2013

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I had a great purchase experience. I first dealt with Juan and then Gaston and Ed in Finance. All 3 were professional and courteous. Thanks for a quick, easy, and stress free purchase experience.

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KatherineFarley

Jan 29, 2013

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Gary Kravetz took very good care of us. He made it very easy to buy a new car. Paperwork was done in a very timely manner and all was very organized. I love my new Honda Pilot!

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kkinaz

Jan 26, 2013

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Gary made buying a new car way to easy! I got the car I wanted and all the paper work was very simple and fast.

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DarrylSchoenstadt

Jan 15, 2013

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I was referred to Gary Kravitz by a friend. Gary was patient and answered questions for me via email and phone which I wanted covered prior to my making a committment. He did this thoroughly and patiently, for which I am greatly appreciative. Justin closed the transaction with care, attention, thoroughness and professionalism.

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Disappointed former customer

Jan 13, 2013

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Pulled into Right Honda service department on Saturday 1/12 at 3:05 pm. Rolled down my window to talk to the service guy and told him I'd like to get an oil change. He snapped at me "not today you won't, we closed at 3" and walked away. I said, "wait, are you open on Sunday?" As he kept walking with his back to me he retorted "7am Monday."Pretty crappy customer service. I suppose that everyone has a bad day but as a loyal customer I was pretty taken back by his foul attitude. So.... not only has Right Honda lost my business for service and repairs, they definitely won't get my business when I trade in my current Honda for a new Honda.Disappointing.

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PaulaC

Jan 7, 2013

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A painless and pleasant experience.Tom was honest and sincere. .starting w/ his first phone call. This is my second lease w/ right honda and I am su ggesting u to a friend as I write.Thank you for a beautiful new car.

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DissatisfiedCRVShopper

Jan 2, 2013

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We went into Right Honda to purchase a 2013 CRV. We sat around for about an hour while the salesman assured us that they had one vehicle on the lot that was the correct model, the correct color, and the correct options. Finally, after an hour it became apparent that Right Honda did not have the correct car, and was calling local dealerships to find a vehicle. Finally, the salesman said that they were calling four other dealerships in the area and would have a vehicle at Right Honda in an hour.We left the dealership, went to the bank and got cashiers check for the negotiated price, returning to Right Honda in an hour. There was no vehicle, and Right Honda could not produce a vehicle. Right Honda had been lying, and then said that they had found a vehicle at the rail yard, but we would have to pay for it now, because they were ordering it for us. (We should have just walked away at that point.)Then , even though we were paying cash, Right Honda tried to get us to sign financing documentation, saying it was state law that we had to sign financing documents. I had to yell at the salesman and the financing manager, pointing-out that if there were state laws requiring signatures, there would be a state form on the internet that they could download. I would N EVER deal with Right Honda again. They are the sleaziest, lying people at a dealership I have ever encountered.

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eduyeh

Dec 27, 2012

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I like the way he answer my questions. He made the deal fast and good. I also get a good price. I will recommend him

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KarynKulliver

Dec 26, 2012

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It was a great experience. The second vehicle we leased from PJ. He made the experience a pleasure. We will continue to come back to Right Hondaand PJ!!

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Mspinrad

Dec 23, 2012

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Jc was relaxing to work with. We also were impressed with the gentlemen who explained buying vs leasing, and our finance person was also efficient and speedy fast. Right Honda makes car buying easy.

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KurtKunze

Dec 18, 2012

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great experience. It was easy. Got the price over email. Test drove my new vehicle while they appraised my old one. Very efficient. Salesman was great.

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KathleenF

Dec 18, 2012

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My experience was great. I purchased a car 2 years ago from you and at that time, my sales guy told me that he would work on putting me into a better interest rate with a lower payment in the future. That's exactly what he did.2 years later, new car, lower payment, much lower interest rate.Nothing but 5 stars for Right Honda !!!

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john rutk

Dec 18, 2012

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no hassell everything went smooth. got me out in a very timely manner. every one was very pleasant. i didnt feal like i was put in a skinning booth like most dealerships i visited in the past years. im 66 yrs old. an i believe this was the easiest an most pleasant time of buying an auto i ever had. thanks for the great experiance. an Will Simpson is very much so an asset to your dealership. an thanks again for helping me get my car home. from time i left my house purshased auto an back home. i hr an 15 min elapsed. an i think i made a very good buy. thanks to everyone else that help. sincerly John Rutkowski

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DianaThomas

Dec 12, 2012

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I rarely write reviews, but when I know that another woman needs to buy a car on her own, she will be relieved to know that Thomas, Dan and all staff at Right Honda will treat them with respect, honesty and fairness. Thomas was sincere and went beyond the call of duty to make my purchase fun, simple and stress free. Dan was even able to calm my son's fears about driving a stick shift! The atmosphere was relaxed, professional and pleasant. Thank you Right Honda.

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Steve Kolo

Dec 11, 2012

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Was a great car buying experience, would not have any issues referring the dearlership to family or friends. So far we love the car and most important is my wife loves it

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GrahamRobertson

Dec 10, 2012

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Awesome experience as usual. Buy a lot of vehicles through Right Honda / Right Toyota as you guys do a great and professional job! Very happy repeat customer an will continue to recommend your dealerships!

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Sammy

Dec 8, 2012

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Zach was great and very informative. The other salesperson involved was rude, lied to me and talked behind my back. I felt bad for Zach because he lost the sale due to someone else's sales pressure. I would never go back there again.

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DavidReed

Dec 5, 2012

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We spontaneously drove into the lot, saw the car, test drove it, and bought it. The process was pretty painless, everyone was friendly and helpful. Zach was especially easy to work with. He even laughed at each one of my jokes. He helped us move our stuff from the trade-in vehicle and threw in a complimentary sunscreen as we left. We love the car and would recommend this dealership to friends.

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SusanBrown

Dec 3, 2012

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My experience was fine. Buying a car is always a stressful experience but the sales team tried to make it friendly and was experienced in explaining lease versus purchase. This is the first car I have bought by myself so I was worried that I would make a mistake. They didn't rush me.

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PiazzaFamily4

Nov 27, 2012

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Everybody was amazing! We are beyond satisfied with our purchase :). Right Honda Definitely has a great team! We Appreciate all the hard work and time that was put in to making us happy, & believe me, I know we weren't easy customers. We will forever be returning customers at Right Honda. Thanks again guys! <3

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RickFiore

Nov 20, 2012

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Outstanding courtesy, service and professionalism. Kareem McCleskey was the epitome of a great sales representative. He knew is products and could address all concerns that I had about them. Everyone at the dealership was friendly and informative. One of the best automotive purchase experiences I have had, and I have had quite a few.

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ReyAlfaro

Nov 16, 2012

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It was good. I like that Josh, the guy who helped me (and my friend who brought me to right honda, where he also purchased his own car), approached us and as his assistance, that was well appreciated, considering it was late in the evening about 8:30pm. He was accommodating and patient.

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JennyLaBrecque

Nov 14, 2012

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I enjoyed my experience at Right Honda. I went in for a recall for my 2007 honda accord and the staff was very friendly and helpful to fix my problems and answer my questions. They also fixed my front and back mounts which was still under warrenty for me also. Only thing is I was expecting a car wash which wasn't giving to me at the dealership that day when they always do when I get my car serviced there.

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LawrencePrather

Nov 13, 2012

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We had a very positive buying experience. Tate was courteous and informative. There was no pressure to make a decision we were not comforatable with. He went out of his way to make sure we were satisfied with our purchase. If Tate is a reflection of the attitude and service of Right Honda, then we bought our car at the right place.

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chuckborkan

Nov 11, 2012

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I have been leasing CRV's through Right Honda for 6 years. I was offered a very good deal for a 2013 CRV by the Salesman Josh Bryant which I accepted. My wife also drives a CRV and she also worked with Josh to lease a 2013 Crv.

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ChristineLeto

Nov 9, 2012

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Our experience at Right Honda was the best! I usually dread going to dealerships, but this was the easiest time I have ever had when purchasing a vehicle. Our salesman Gastone was wonderful. Extremely knowledgeable on ever vehicle we looked at. When I made my decision the process was completed within the hour. Painless. Thank you

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JimScharpf

Nov 6, 2012

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Outstanding courtesy, service and professionalism. Kareem McCleskey was the epitome of a great sales representative. He knew is products and could address all concerns that I had about them. Everyone at the dealership was friendly and informative. One of the best automotive purchase experiences I have had, and I have had quite a few.

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TSchmidt

Nov 5, 2012

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I received the best experience in purchasing a used vehicle from Right Honda. They go the extra mile to locate the vehicle that you want. They work hard at working at the numbers to keep you in your desired budget. They are very friendly and courteous. The quick and efficient way that they help you complete your paperwork is awesome and they have you on your way in your in new purchase to enjoy the rest of your day! They are a super dealership to work with and intend to do so again!

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MaureenLonien

Nov 2, 2012

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It was a good experience - Honda and I both got a good deal. The sales and finance representatives did a grreat job. The transaction was completed in an adequate amount of time

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Dnorwood

Nov 2, 2012

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My husband and I were interested in the 2013 Accord. We especially like the feature which lets the driver know if they are drifting into another lane and preventing loss of vision due to blindspots. We did not like the tan/black interior of the black Accord we had chosen. The staff checked with other nearby dealers and found one that had our desired all black interior. An Accord as delivered to us within an hour. We were very impressed by everyone at Right Honda. Thank you.

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mlore

Oct 29, 2012

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Great experience with the initial sales rep and then the fleet sales rep and lastly the finance department. The SUV I have purchased is a great vehicle

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sparagas

Oct 22, 2012

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Steve was an outstanding salesperson that never challenged my integrity and understood that I was well aware of my situation and budget limits and tried his best to work with the criteria I laid out for him.Brad was also outstanding in being honest with his sales offers and not using any cliche'd dealer tactics to upsell and make a deal look better than it really is. His honesty was tremendously appreciated and ultimately the deciding factor in my decision to do business with Right Honda. I've been to 4 Honda dealerships during the past month. Bell, Arrowhead, Tempe and Right Honda.

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jgarrett

Oct 10, 2012

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Right Honda made the car buying experience super easy and didn't hassle us or push us into anything. I was in contact with them for a month until we found the deal we wanted and it worked out great for us. I recommend people use there services due to how good ours was.

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bartlakefam

Oct 9, 2012

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Hi we have bought several vehicles in the past, we were very happy with the way we were treated by your staff and the salesman Josh Bryant he helped us a lot and he was pleasant to be doing business with we will defiantly recommend Right Honda to our friends and family.

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SteveP3800

Sep 23, 2012

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It was a great sales experience and I would definitely recommend Right Honda to my family and friends. I have been using Right Honda for all of my service work since 2009 and they have always taken good care of me.

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mary wild

Sep 18, 2012

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It was a very pleasant experience all the way around and I would recommend them to a friend. I previously had a 2005 Honda and always had it serviced at Right Honda and their service department has been outstanding as well. When it came time to replace my 7 year old Honda I returned to Right due to the past great experience there

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brandon.jaffe

Sep 17, 2012

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Always make it a great and personable experience. Keep up the good work, I'd give a ten if there was an option for it!

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brittney.treantos

Sep 14, 2012

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From beginning to end the buying experience was fantastic. We applied online, recieved a call from PJ, and made an appt to come in. We were in and out of the dealership in less than an hour. Thanks to PJ it was one of the best car buying experiences we've had.

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lilmnstr

Sep 13, 2012

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You know that feeling that you just got reamed when you walk out of finance when you purchase a car? Well not here! Scott was awesome, I told him what I was looking for, and he didn't pull up 5 other cars that didn't fit my needs or budget and try to talk me into them. (unlike the 4 other dealerships I had been to.)Then I met Jose in Finance, again he was straight with me and presented a finance plan that fit the budget I came in with and didn't try to 'up sell' me. In fact as we went over the paperwork, financing, warranty and everything involved the deal just got better and better! Usually you end up feeling worse and paying more than what was offered at the table, again not here! I was even happier about my purchase walking out of finance then I was when I finished the test drive. While I have only experienced working with these two at Right Honda, I would HIGHLY RECOMMEND asking for Scott Ford, he has been the lease salesy Sales guy I have had the pleasure to work with.

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cherylyn

Sep 6, 2012

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The service center was able to get my car in for repairs immediately. They made sure someone was with me at all times so I never felt left wondering what was going on while I was there. I was seen to a rental car quickly and made sure I had everything I needed. I was called before any inspection or work was done on my vehicle. I was given a list of what was being repaired and the repair team worked with my warranty company to ensure that everything I needed fixed was fixed since I was so close to being out of warranty. They also covered additional rental car costs not covered by my warranty due to the holiday weekend. I truly appreciated this. My car is running great. I am so very happy to have her back.

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jfrog75

Sep 6, 2012

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I had worked with Larry and Right Honda in the past and had been very impressed with my first purchase. I intended to return this time to get a new Pilot due to our growing family, and I am very happy I did.Larry's no-hassle approach was very much appreciated the second time around. The price was fantastic and we are nothing but pleased with our new vehicle and the entire sales process.

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tim j. brown

Sep 6, 2012

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My wife and I were very pleased with the service in sales we experianced with RightHonda. Everthing that was promised was delivered above and beyond our expectations. Very friendly & profeshonal assistance from start to finish.

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ewoolf

Sep 3, 2012

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Of course they tried many of the old tricks but came up with good numbers and a decent deal. However, the experience started going downhill when I questioned the deal and they started being very rude. Brandon seemed to put in a lot of effort trying to passively insult my intelligence and prove that I was in the wrong. I could go on for a while on all the ways they demonstrated terrible customer service but lets just say I wouldn't recommend them to anyone. I am an even-tempered, patient guy but these guys, specifically Brandon, were just ridiculous. If someone would have just been polite (or even not a jerk) when I was having second thoughts about the deal, I would have more than likely pulled the trigger and purchased the car. In the competitive business of car sales where deals are a dime a dozen, you gotta deliver the basics of customer service and these guys don't get it.

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alyssak

Sep 1, 2012

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I was contemplating upgrading my 2008 Accord with high miles for a new one. After working with Tate and Justin they were able to make a deal I was comfortable with.I love my new car! Mike did the paperwork and was very friendly, efficient, and most importantly, a Bears fan! What's not to like!

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mkrubenstein

Aug 31, 2012

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I have been an customer of Honda for 17 years. Recently my 2001 Honda Accord broke and the best option was to purchase a new vehicle. From the 1st time I stepped on the property I was greeted with a smile from Kareem. He listened to my situation, identified what my needs were and built a great rapport. His ability to listen and his exceptional customer service was nothing less than what I have come to expect from the Honda brand. He worked very hard at getting me an amazing deal on the exact the car I wanted and not for one minute did I think, he did not have my interests upfront.Chris, his partner, was outstanding and worked just as hard to help me purchase the vehicle. Because of the experience I had with this dealership and its associates, I will be recommending Right Honda to any of my friends/family who are in the market- and when I need to purchase a vehicle again, Honda will be my choice.Warmest regards,Michelle Rubenstein

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mmbovee

Aug 30, 2012

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I purchased my 2010 Honda Pilot from Gary at Right Honda recently. My whole experience from start to the time I drove my new Pilot home was wonderful. I found the vehicle I liked, Gary negotiated the numbers I wanted, I signed the papers and off I went....It was easy and went very smoothe. I would recommend anyone to buy a car at right honda!!

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tfrutkin

Aug 29, 2012

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It was a completely enjoyable car purchasing experience. It is a very nice dealership with very friendly employees. They were efficient and did not waste my time which is very important to me.

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susaneagle1

Aug 29, 2012

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I hate taking my car there for a oil change because of the fear of being hounded by the sales people there. This week was my worst experience ever. When I go to get my oil changed I usually ask how long it will take. During this time I plan on making phone calls and catching up on e-mails. On this particular day, the salesman called my name once. I was on the phone at the time and when he saw that I was off the phone he called my name again and then escorted me to a table to "discuss" my lease (which still has 1 year left). I indicated that I was not prepared to discuss this at that time. He continued to hound me, until I became angry. He finally backed off. When I want to discuss my lease with a salesperson, I will come to them. I do not appreciate being "attacked" every time I just want to get my oil changed or need other auto services.

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Tap22000

Jul 19, 2012

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I have been buying cars for over 40 years and by far this was the best experience. Burnett the salesman was very helpful and his manager Justin made us a fast no hassle deal ! I will recommend everyone I know to buy from these guys !!

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Lepabon123

Jul 18, 2012

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Bernett was very friendly and considerate of needs. He was way to work with and got the right choice for a new Honda civic. The sale manager added to the experience and made the deal go along perfectly.

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Civicguy12345

Jul 15, 2012

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I was using Right Honda's service department as I always do, and that's when Tate approached me, telling me he wanted to trade me out of my civic and put me in a new one because of the new body style changed the civic had undergone. I agreed to just look, when Tate described the new features that the 2012 civic had I felt very comfortable with the car, before I had even taken the test drive!! After the test drive Brandon assured me I would be in and out in just under an hour with my new car. Well needless to say the transaction was very smooth and I felt very relaxed and not Pressured at all as other dealerships had made me feel in the past. I love my civic and how Right Honda treated me in the whole car buying process. Thanks Right Honda, you have a very satisfied customer!!!

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annvong

Jul 13, 2012

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I had my first experience in the service department. I found that they were quick and thorough and did not charge me for the first time. I am happy to be returning for the remainder of my services. I appreciated being treated as a valued customer.

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sculliga

Jul 9, 2012

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I went in for a simple oil change on my Pilot and drove home in a new CRV EX-L! My husband and I both drive Honda's and they are the best. Everyone at Right Honda were friendly, helpful, and knowledgeable. I was impressed with the Service department and their speed to get your car in and you inside in the A/C and comfortable. The shuttle van driver took me to work and delivered me back to the dealership. The sales department, managers, accounting were all super in explaining your options. It was a great experience and of course my new CRV is GREAT! Thanks Chris!

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Gottry

Jun 20, 2012

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Jesse helped me pull this together by phone and email. Great price and easy deal. He was helpful in every way possible. Very grateful for his, help.

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stephanyfahl

Jun 19, 2012

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Scott Ford was our sales person. He was amazing! we have purchased 2 cars from Scott Ford, and we will never use another sales person again, only Scott Ford. The overall experience with Scott was by far the best car purchasing experience myself and my husband have ever had! Thank you Scott Ford!!

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TatiannaMichelle

Jun 10, 2012

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As a single woman, walking into a car dealership can be intimidating. Everyone in the Right Honda Dealership was respectful, helpful, and honest. I had done my homework before arriving and was impressed that they beat all of the prices I had found at other dealerships. Burnett & Michael made buying my car a fun and positive experience. And I LOVE my new CRV!

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WENDYHOUSTON

May 11, 2012

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Tom helped us resolve some of the stupidity encountered with the process and completion of forms from the Honda Mobility Program from Torrance. Not only should the forms be clear of what it truly required but also NOT require a Medical DX or copy of source of payment! Our delay was because a source of payment (my credit card) needed to be photocopied and submitted BUT THIS IS NOT ON THE FORM thus further delaying any reimbursement resulting in delays over 30 days as indicated on the paper work to allow for issuance, but also leaving the consumer to pay a 2nd month's interest on the credit card - for something that WAS NOT REQUIRED ON THE FORM IN THE 1ST PLACE! I hope some management numbskull upstream involved with Honda Mobility uses their head and fixes this so good folks like Tom doesn't have to babysit an unnecessary and potential illegal decision someone made in corporate upstream!

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ratethatsale19

May 11, 2012

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Outstanding service from start to finish. Friendly, no pressure, and we felt the price was right after shopping around at numerous other Honda Dealerships. The individual salesmen mentioned (JC Campbell, Kevin Curry, and Edward Lounds) were very helpful after the sale as well. We would recommend Right Honda without hesitation.

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brmfulasha

Apr 16, 2012

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i showed up to check out a used vehicle i saw online and when i arrived it was gone. i was told they would help me get into something similar priced. i spent some time checking out some other used vehicles and got a 2008 accord and i also leased a 2012 civic. great group of people that helped me out. thanks a lot.

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rfg

Mar 28, 2012

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All I can say is that my experience with this dealership has not been good. Be careful. In my opinion, they will screw you over on price and add extra fees. I wouldn't even waste my time with them. Go to another Honda dealership. I know other people who have had a horrible experience. Total rip-off and makes car dealers have a bad name. Once they get you into the sales room they start to put high pressure on you. I would never buy from them again.

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smariem

Mar 11, 2012

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I was referred to Scott Monteiro at Right Honda from my mother and my sister who bought cars from him. From the very beginning Scott was professional,polite and knew everything about the Honda's that I asked. He showed us 3 different Honda models, we test drove them all which helped us to make a decision on the Honda that was right for us. From start to finish he made this the best and easiest purchase of a car we had ever had. My mom and sister said the same with their purchases as well. Even after we came out of signing all our paperwork he took another 25-30 minutes going over our books and again showing us all the features of our new car. He is/was the best salesperson we have ever worked with, and I will send anyone and everyone who is looking for a car new or used to see Scott. And like with my mom and sister he called me back the next day to thank ME for my business, and I thought wow I am the one who should have called him and thanked him for making our purchases so pleasurable. So to ANYONE looking for a car go see Scott Monteiro at Right Honda he and his staff are THE BEST!!! Thank you again Scott.

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IreneC85258

Feb 28, 2012

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I was looking to trade in my current 2010 Honda Civic VP model car for a more fuel efficent car, 2012 Honda Civic Hybrid. Even though the price of the Hybrid was far out of my range expensive, my Sale rep Ryan Sanchez was nice enough to work with me to get my payments down to where I could comfortable afford the payments. I have no regrets in trading in the 2010 Civic VP for the 2012 Civic Hybrid. I absolutely love it.

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peterr310

Feb 28, 2012

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Last year I bought a new 2011 Honda Civic for my daughter who attends Arizona State University. We were referred by a friend and loved our experience from the second we drove on their lot. The sales guys were friendly and helpful as well as the sales department head (forgot his name). We drove off that same day in her new car and she has been back several times for service. As a worried ASU dad who lives in California, it was important to find the right dealer to take care of my daughter when I can't be out there to help. Thanks to everyone at the dealer from the sales staff to the service, great people!

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Trula15

Feb 21, 2012

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My wife and I having been considering a new car but have been putting off starting the "process" dreading visiting the dealerships to hassle and haggle. We decided to start at right honda in scottsdale last weekend and were so impressed with the staff we didn't bother continuing to shop. This by far was the best car buying experience ever !! Thanks again to the sales mgr Justin settle for making the numbers process very easy......

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mturner1986

Dec 23, 2011

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I love Honda, but this dealership is not the "right" place to get one. First let me start off by saying; don't sign anything here without fully knowing what you're doing and, if you can, avoid going here at all costs. My advice is to find a friend who knows the business before even considering any type of car deal. DON'T GO TO "RIGHT" Honda!About Right Honda and my experience. My dad and I signed a deal last year and it was the worst experience ever. I just got the car and bounced. Never wanting to deal with them again. One year later, they took my name off the deal and put my Dad on it fully by lying to him making him think I would have to go in after he signs some paperwork. When I went in to "reassure" the deal it was already complete. They had scammed my Dad into buying my own car. When I confronted them with recordings and paperwork they started to sweat customer service. I told them to bring out paperwork and said they couldn't. After persuading them a bit they brought it out. THE DEAL WAS HORRIBLE, they totally tried pulling a fast one on my Dad. I talked them down on price and the "warranty" that my Dad had no idea about. The best part is they promised to give me $600 and a free oil change. And just to let you know, they haven't even meet that small promise. So I wanted to check up on that and when I called in today asking for my money, CORY the financial "manager" literally said f*** you. Literally! No matter the situation, a customer should never have a business person say that in any circumstance. This was the worst experience I have ever had buying anything. They are horrible business people with a bad reputation. DON'T GO HERE!

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ZNJAZ

Dec 13, 2011

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Before you consider working with Right Honda of Scottsdale, I recommend that you research their online reputation on review sites like this thoroughly first. In reality, all you need to do to understand how Right Honda works is to drive into their lot. You will notice that 13 different salesmen are standing on the curb, waiting for you. The reason that one will immediately walk up to you as soon as you arrive is because they call out your car as you drive in to "stake their claim" on your sale. So, the reason you're working with that sales guy is because he shouted "White Ford!" as he saw you driving by. Now that I know this, it's a mix of pathetic desperation and comedy to watch - but it's a key indicator of how they do business. I test drove a 2012 Honda Civic EX on two separate days (12/10 & 12/11) with two separate salesmen, Billy and Scott, at Right Honda with full intent to purchase the vehicle in December 2011. I liked working with Billy and Scott. Things seemed to be progressing as I was approved for a certain interest rate with my cosigner, with an agreed upon price for the vehicle, monthly payment amount, and the amount they would pay for my trade-in. I can't explain why I didn't go with my gut feeling to leave this dealership before this - there were too many red flags. For example, the assistant to the sales manager, Chris, told me that this deal would be completely unavailable if I didn't sign my portion of the paperwork right now - at 8:45 p.m., he said I absolutely could not come back the next day, Monday and still "get this deal." The 2012 Honda Civic EX was going to cost me $30,000 after everything was said and done - and he didn't want me to sleep on the decision, that's disturbing but not surprising. After spending hours on the dealership waiting and waiting, we were in the finance department. Immediately, I felt uncomfortable after I saw that the numbers we discussed were totally different on paper - all these new charges were coming up that were supposed to be included in the price and my trade-in was now being valued for less. I told the finance guy, Jose, I didn't want to do this and he suddenly ripped up that contract and printed a new one - with the numbers moved around. I was commented on the differences in the numbers and told him I didn't like it. I asked questions about the papers I was signing, and Jose acted like I was talking to myself - not really interested in answering them. Jose then told me he recommended I sell my car privately if I didn't like that I wasn't getting the agreed upon price for it. I asked more questions and he didn't answer them, and I asked Scott why the numbers were different on the paper, he said he didn't know and offered no solution. I told Jose and Scott I didn't want to do this, and then Jose asked for my credit card, so clearly he wasn't listening to me or just didn't care. After deciding not to finalize the deal, I was relieved to leave the dealership after being there for at least 7 hours. This was not before Jose refused to give me any copies of any paperwork I signed even after I requested them. Jose confirmed with me twice that none of the paperwork was going anywhere or binding in any capacity because (1) my cosigner had signed nothing (2) the owner of the trade in had not signed over the vehicle (3) I never drove the vehicle off the lot or got the keys (4) I never put any money toward my down payment and (5) Jose was not going to seek approval on the deal from Honda or from the bank because of these above factors. Obviously, this scenario is in now way equivalent to a "deal" and nothing was finalized. Jose clearly told me that my paperwork would sit in the file with nowhere to go until a deal was finalized and a portion of the down payment was put down, he made this seem like a huge inconvenience to me - that we could not finalize this without my payment. The next evening after thinking about the discrepancies that no would could explain on the paperwork - I was sure of it - I was not going to move forward with this particular deal, but would possibly reconsider on potentially another vehicle or without my trade-in. Two calls from two separate salesmen later that night did not change things, and Billy told me I was under no obligation, but I should think about working out a deal. Billy told me he knows the GM, who would help me work out a better deal. But then their Sales Manager, Justin Settle, called me. He didn't skip a beat - he told me would repossess my trade in (not in my name and not signed over), and would cash in the contract (not approved, not finalized, not signed by the cosigner, with no money down) because I had legally bought the car. I asked Justin to please stop making me uncomfortable and to stop being rude, because he was about to lose my business. Justin said he already had my business and told me he was not being rude and not making me uncomfortable, but he needed me to come over to the dealership right now on Monday night at 8 p.m. I told him no, so Justin told me he was going to deliver the Civic to my house regardless. He told me he was being nice to me and that my only other option was to schedule an appointment with him to work out the deal, and I could not legally walk away. To be clear, I asked him to verify and repeat what he was asking and outline the consequences for not meeting him - Justin Settle told me that if I didn't meet with him by Friday, period, he would cash in the contract and I'd have the Civic delivered to me against my wishes, then he said I was "in big trouble." This phone call I received at 7:42 p.m. on 12/12 was so astoundingly bizarre and I did not believe a real sales manager at a reputable business would ever have spoken to a potential new customer this way. I have since called the Scottsdale Police Department about the harassment (12/12), filed complaints with Honda of America (12/13) and contacted various news outlets in the Phoenix area. Honda of America's representative, Krystal, gave me a claim # and told me that without the payment, driving the car off the lot, approving the loan and cosigner signatures she was baffled that the sales manager would have said the deal was completed. She instructed me to call Honda Finance to verify with the VIN for the Civic that there was no loan associated with me or the car - and of course - the deal wasn't finalized, so there was no connection with me and the car.On Tuesday (12/13) a.m. I went to Right Honda and asked for my paperwork back - of course, they told me I legally bought the car an was "in this deal." More unfortunately, Right Honda refused to give me my paperwork back - except for my copy of one document that the financial manager wrote "void" on. It took 45 minutes for me to get that paper from the financial director, who interrogated me about why I didn't want to buy the car. It's hard to articulate how painful and long this entire process was, but no one should ever have to go through any of these things.This was my first car-buying experience and I can say that at this point I will probably never purchase a vehicle from a dealership and I will most certainly never want to work with Honda. On a serious note, I noticed other reviews on Google involved a similar scenario (threats to repossess a vehicle, ruin credit and deliver a vehicle on a deal that wasn't finalized) - and it mentioned the Sales Manager at Right Honda, Justin. My heart sank because I realized if I only read those reviews first, I would have avoided this mess. Honda of America is losing lifelong customers and loyal consumers by allowing people like Justin Settle to represent their brand.

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kuwanlehlenta

Oct 23, 2011

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Entire negotiations were based on a prize certificate that I had supposedly won. After nearly 4 hours of working through financing they informed me that the certificate was invalid. They wouldn't return it to me because they said they lost it. Left feeling like the biggest sucker in the world. My 7th honda purchase and by far the worst experience. I'm done with Honda's after this experience...Stay away from this dealership!!!

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DaveW1234

Sep 7, 2011

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Called in to see if they had a certain car I wanted. Mr. Wetzel said they did. I expalained to him how this was the second Honda i wanted to buy and another dearer had lied to me and how i was going to be mad if he wasnt telling the truth. He went out into the lot and took a picture of the car and texted to me to prove it. When i go there the car was pulled up in the shade ready to go. I bought the car after the test drive. Thank you Right Honda and Mr. Wetzel

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katimae

Aug 27, 2011

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I have used Right Honda for both new sales and service. Both were a bad experience. I will start with sales. I think we got a good deal on our car and I really love it, but I found their sales people to be very aggressive and high pressure. That I expect, but I want my new car to be perfect and our was not. When we test drove it the check tire light was on. We were assured that it would be checked and fine when we drove it out, but a couple weeks later it came back on. It turns out the rear tire had a slow leak that was not repairable or under warranty. So we had to replace the tire on our brand new car. THEN I used their service department- TOTAL NIGHTMARE! We have a second Honda that is about 5 years old. I needed to take it in for an oil change and a repair. I called and made an appointment and got a quote for both price and the time the repair should take. When I took it in the next day at the appointed time I was told they had no record of my appointment and it would cost over $100 more than the quoted price and take twice as long! I made the appointment early in the morning thinking it would take 2 hours and I could get some shopping done in nearby stores and my husband could sleep in. Now I had 4 hours to kill so I called him and woke him up to take me home. Two hours later they call and the car is ready! uuuugghhh! I woke him up for nothing (the only day we get to sleep in!). When I picked up the car I complained about everything and was told I shouldn't take it in on a Saturday, that they are busy and understaffed on Saturdays. Shouldn't that be taken care of? Then $360 later I get home and look at the paperwork and find a note that the air filter should be changed. Didn't I just pay them to do that? Honestly. I will never set foot in Right Honda again. I love my cars and will always buy Honda, but I'll go elsewhere next time.

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tonichta

Jul 21, 2011

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Name a certain quote on a new car. Then after deal is almost complete, they say they made a mistake and quoted on the wrong model.

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Micelletsus

Jun 21, 2011

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Chris did a great job in sales. He listened to what I wanted and worked well with me. when I went to finance all seemed to go well. However, a week later they called and wanted me to come back. The financing was not going to be approved unless I put down some cash. I told them no, and we reached an agreement after I said I'd take back my other car. This is where things went down hill. I was told that they would get new plates and I would get a refund for my old plates. I was also told the check would be sent to pay off my used car in 2-3 days. I know they have a month but this is what they said. Repeated phone calls to the dealership finance department were not returned. Finally, 2 weeks later, my car salesman found the finance manager and made him talk to me. He kept repeating, you got lower payments didn't you? And, we have 30 days. But would not listen or address the fact that phone calls and messages to him and Corey were not returned. In addition, I received stickers for my old plates - they did not get new plates and they took the refund on the plates. The finance manager insisted that is what they charged me for. When I got home I compared the registration to the charge and found out that as I suspected he was wrong. They simply took another 89 dollars from me. I am going back to the dealership with the paperwork tomorrow to deal with this issue. The communication issues with this company make me suspect that they are using dealer trick to get more money from their customers. He indicated that 'calling back to refinance' was normal. It is not. This is my 7th car and first bad experience.

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DaveW1234

Apr 21, 2011

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Went down to look at some used cars last week. My salesman Bronco was cool. no preasure at all. Drove 4 or 5 cars, went home to think about it and came back the next day to buy one. Very nice place to go car shopping. It's nice to go shop for cars and have no high preasure sales pitch.

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janyltremblay

Feb 13, 2011

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Brought my 20 yr old daughter in to trade in her CRV for a lower pmt. They kept showing us cars for a higher payment and asking if we "loved" the color etc. Because we were women? I think they thought we would fall in love with a car color and spend MORE when we specifically told them we were looking for a lower pmt. As the previous review noted the Manager here is the worst---when we didn't go for the higher pmt on the pretty blue car he got my daughter on the phone and was SCREAMING AT HER so loudly I could hear him several feet away at which point I took the phone from her and hung up on him and she began to cry. Keep in mind this would have been her third car purchase; even though she's twenty - she's been working for four years and purchased three cars. THESE GUYS ARE THE WORSE, ESPECIALLY IF YOU ARE A WOMAN DON'T SHOP HERE!

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greyson1

Dec 22, 2010

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The deal I got from them was great and all was done in less than 2 hours. I told him what I wanted, and what deal I was looking for, and he came very close. My experience with right honda was very Unlike some of these other dealers in the area, where I had to sit through hard sell, and they never listened to what we wanted.

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wally911

Dec 4, 2010

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Went in to look at the new Honda Accord. I wasn't planning on buying a car but I felt so at ease and relaxed with Dave that I let him show me numbers and 45 min. later I left with a new Accord. No Hassle, No back and fourth, just a straight foward guy with a straight foward deal. I even refered my mother to Dave.

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kdschmix

Nov 16, 2010

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i wish i could remember the two salesman helping me. This was a horrible experience. they hijacked my keys and keep them hostage. They hard sell tactics were unacceptable. They were not honest and did not provide deals that honda offers and i qualified for. I would never return here.i drove 35 minutes to santan honda and it was worth the drive. No pressure, honest sales, very comfortable. I would recommend santan honda again and tell anyone in scottsdale NOT TO VISIT RIGHT HONDA

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prvmd

Oct 25, 2010

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PLEASE AVOID THIS DEALERSHIP. THE SALES MANAGER IS A REALLY WHAT GIVE USED CAR AND NEW CAR SALESMAN A BAD NAME. I WENT IN LOOKING FOR A NEW HONDA. I FELT COMFORTABLE WITH DAVID AND WHEN IT CAME TO NEGOTIATING A PRICE, THE SALES MANAGER COMES OUT AND PRESSURES ME. HE COMES TO ME WITH A RIDICULOUS AMOUNT TO PUT DOWN. IT REALLY WAS AN INSULT. I TOLD THE SALES GUY, I WAS NOT WILLING TO GO BACK AND FORTH, I JUST WANTED TO THE FULL DISCLOSURE, NO TRICKS NO NOTHING. HE TELLS ME I NEED 9000 DOLLARS TO PUT DOWN TO LEASE THE CAR, PLUS MY TRADE IN. IT TURNS OUT HE LOWERS IT TO 3000. HE SAYS" YOU KNOW, I SOLD SOME CARS TODAY, A LOT, ITS THE END OF THE DAY, IVE GOT A KILLER DEAL FOR YOU...I WILL LOWER IT TO 3000 PLUS YOUR TRADE IN" STUPID ME, I FELT SO PRESSURED, HE WOULDNT LET ME GO, WOULDNT LET ME COME BACK AFTER DINNER, VERY AGGRESSIVE. IN HINDSIGHT, I GOT RIPPED OFF AND HE KNEW IT. NO WONDER THEY HAVE SO MANY BAD REVIEWS. PLEASE AVOID THIS SALES MANAGER MIKE S AND DAVE W THE SALES GUY, IS NICE, BUT BASICALLY JUST FOLLOWED HIS MANAGERS LEAD. IF YOU WANT TO GET PRESSURED AND BE THROWN SALES PITCH LINES, PLEASE GO TO RIGHT HONDA. WHAT A JOKE! SERIOUSLY.

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PhilliesForever

Oct 21, 2010

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WORST EXPERIENCE I'VE EVER HAD - WENT TO TEST DRIVE A HONDA ACCORD COUPE - SALES REP WAS VERY HELPFUL DURING TESTDRIVE BUT THE TRIM LINE ON THE VEHICLE WAS A LITTLE OUT OF MY PRICE RANGE - I WAS HONEST WITH THE REP WHO INSISTED ON RUNNING THE NUMBERS - I AGREED TO LET HIM MAKE A RUN AT IT - IT WAS A CONSTANT BACK AND FORTH BETWEEN REP AND MANAGER - COMPLETELY UNPROFESSIONAL - HAD TWO REPS PRESSURING ME TO PURCHASE THE VEHICLE THAT NIGHT - REFUSED TO ALLOW ME TO THINK ABOUT IT - ENDED UP WALKING OUT AFTER THE REPS ATTITUDE TOOK A U-TURN WHEN HE REALIZED I WOULDNT PURCHASE THE CAR THAT NIGHT - ACUTALLY SAID "I SHOULDNT OF EVEN TAKEN YOU ON A TEST DRIVE" - I WANTED TO DO SOME RESEARCH BEFORE MAKING A COMMITMENT - TURNS OUT THEY HAD THE VEHICLE LISTED FOR 6K LESS ONLINE - PUT ON A BIG SONG AND DANCE AND ACTED LIKE THEY WERE DOING ME A FAVOR - ALOT OF LIES - VERY VERY PUSHY - GO TO ANOTHER DEALER

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dontfg

Jul 6, 2010

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I researched Honda cars on line looking for pricing and availability for a Honda CR-V. Several responses came in from two dealers in my home town and from Right Honda in Scottsdale AZ about 150 miles from my home. Right Honda Sales department called me and convinced me I should travel 150 miles to their dealership for better pricing and trade in value for my car. So off I went.When I got there and test drove the CR-V I realized this car was not for me. I did see another care I like, the Honda Accord Crosstour and felt it work better for my needs. After crunching numbers I realized it was to expensive and I said, " I guess I can't buy a car today as I cannot afford this car".The dealer sales representatives started to talk about a leasing. I was very reluctant and was very much against leasing as I did not understand the process at all. The CR-V I was looking at I was quoted about $350 per month. Sales said it would cost about $600.00 a month for the Crosstour. The sales representatives said I could lease the Crosstour for $350.00 a month and I could afford the car. Still very uncomfortable with the lease I did agree based on what I thought was going to be a fair deal for my trade in and sales price ("internet pricing") of the car.Then I went to the Finance office to close the deal. The $350.00 price was gone, now it was $368.00 and I said no not what I was quoted. The Finance manager told me he could reduce the payment if I would agree to only using 12,000 mile per year instead of 17,000 miles because "never buy extra miles if you plan on trading in the car at the end of the lease". He tore up the contract, went to the sales office and came back with a new one. Now being real confused about what was going on the new contract was $375.08 per month. I'm tired, frustrated and need to get back to Tucson.Looking over the figures and asking questions about all the fees, I questioned the numbers because they just didn't seem to add up. I asked how much the car was and he sidestepped the answer with mumbo jumbo that made no sense to me knowing of course I was not going to understand. Using those terms I was not familiar with he convinced me that everything was in proper order and signed I the contract.All seemed good until I got my first monthly statement. First thing I noticed was the pay off was $32595.11. I was in shock because the car list price was $35595.00. with $8000.00 down payment equity I had in my trade in, doing simple math the balance should have been about $27595. Assuming they were going to give me the same like kind "deal" for buy out of my local market the car should have sold for about $32900.00 as this is what my local dealer is quoting. using the $32900 figure my balance should or could have been about $24900.I took out the lease agreement and started to read more carefully and looking up lease terms. First major problem I discovered was "Gross capitalized Cost" or sale price of car. Sale price was $38,028.43 or $2478.11 up and above MSRP (the sticker price) and $5100 more than what the customary and usual selling price.Now I am very upset and contacted the dealer and now all the leis started. The first lie was he said we lost $2000.00 on my car as he sent it to the auction. As of today 07/05/2010, the date traded in was 06/13/2010 and my trade in is still available for sale on their lot as I called to inquire about it. The sale person said it was a nice car traded in by a snow bird. The next lie was when I asked why my payoff was so high after giving a large down payment he says to me the pay off would include taxes. It is true that taxes would have to be paid but still does not account for massive over charge of the purchased price.Summary of all this is I felt I very much taken advantage of and mislead about prices, fees and conditions of lease. The $8000.00 down I paid all went into the dealers pocket. I lost all my equity. I can appreciated and understand dealers need to make a profit to stay in business and continue to provided goods and services to the community, but to make a huge unreasonable profit is unethical. Yes, I should have know better and demanded a more clear explanation but I "trusted" them to provide a like kind dealor "internet pricing" comparable to the car I originally wanted to buy.Update 07/06/2010 I called Honda Financial Services today and asked them about the lease and they confirmed that the lease was contracted for the sales amount (gross capitalized cost) of $38028.43. They also confirmed that the MSRP was in fact $35550.00. I asked why was there an additional $2500.00 added to the MSRP. Their response was it did not include extras like, accessories or extended warranty which there were NONE. Right Honda not only did not disclose to me what I was paying for the car, when I asked they sidestepped the answer with a bold face lie.Beware of Right Honda of Scottsdale. They are Liars and will take advantage of you.

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thebordes

May 27, 2010

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The worst dealership experience I have ever had in my life. How many times do you have to tell these people that you want to pay cash before they figure out you dont want some rip off lease? They will do everything in their power to get you to buy the car with the terms that they want. They will argue, lie, and cheat you out of every last dollar if you let them. It took over 8 hours for us to buy our new car, while paying CASH. Absolutely rediculous. I highly recommend that you choose a different dealer. On a positive note, Justice in sales who helped us pick out the vehicle was extremely nice and honest. Advice to him, get a job at a different dealer, you are too good for these cheats.

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cappysbabygirl

May 6, 2010

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If you buy a car from Right Honda you better be prepared to deal with ANYTHING that comes up with the vehicle ALL BY YOUR LONESOME!! They will not help you with ANYTHING after the purchase of a vehicle. I actually bought a car here 3 years ago 3/30/2007. The vehicle was totaled in April of 2010 and I have left about 15 (not exaggerating) messages for Tom Bowman and received NO CALL BACK! I finally caved and went into the dealership after 2 weeks of calling him and getting no answer. A gentleman named Ed informed me that Cathy Hall mailed some paper work to the gap insurance company to clear up the mess. The entire reason that the gap insurance has denied my claim is because Right Honda didn't do the paperwork correctly when they sold me the car. In the last 3 days I have left 5 messages for Cathy Hall and (as I'm sure you've already guessed) she has not called me back!LET ME GET THIS RIGHT!?!? YOU SELL ME A BOGUS GAP INSURANCE POLICY, MESS UP THE PAPER WORK AND THEN REFUSE TO TALK TO ME!!!???

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cercledestine

Feb 28, 2010

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I mainly dealt with the Fleet and Internet Manager, Rick Morse. He was professional and courteous at all times. He was never too pushy and was willing to negotiate prices with me. I was able to tell him an estimate of the amount I was willing to pay and he told me honestly that he wouldn't lose my business. That helped me to better gauge whether it was worth my time to deal with Right Honda. Turns out it was! From the get-go, Rick knew that I am from Tucson and have limited access to Right Honda in Scottsdale, so he offered to deliver the car to me. When I mentioned the delivery charge, Rick decided to give me the delivery free of charge without much pressure from me. And when I finally decided to go with Right Honda, I told Rick "yes" in the morning around 10 AM and by 10 PM that night, I was driving my new car. I am impressed with their speed and professionalism. Even the truckers bringing the car took effort to call me and update me with their progress en route from Scottsdale to Tucson. In fact, Right Honda got the car to me so quickly that I had to rush to activate my car insurance!Lastly, the price we settled on was comparable to the prices I negotiated with dealers in Tucson. And their willingness to deliver the car to me saved me time, gas money, and extra work I might have had to do in traveling up to Scottsdale or Phoenix. As a first-time buyer, I'm glad they respected me and did not try to take advantage of me once I had shown I had done my research. I'm grateful for this very pleasant business experience with Right Honda!

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roseart

Feb 26, 2010

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My wife Rose and I have purchased a few cars in our life together. However, they were not purchased at Right Honda of Scottsdale until today. I know you're thinking Scottsdale how can I get a deal there. Well listen to this not only did we lease Two (2) 2010 Honda Civic Lx's and get the best price in the market. "Confirmed by two other Dealerships" we also paid the least tax with the favorable tax rate of Scottsdale...Best in the state. The professionalism and knowledge of Mydonia Threatt the Fleet Manager made this purchase by far the best in our life. We have more.....After we selected our vehicle we had the pleasure of meeting a real Finance Manager Cory in F&I. Cory took his time and explained the benefits and features of additional services we could get on our Beautiful new Honda's and the best buying experience was complete. We can only say this DO THE RIGHT THING FOR YOUR FAMILY AND GO TO RIGHT HONDA FOR THE BEST PRICE... SERVICE... AND BUYING EXPERIENCE EVER. We recommend this dealership and the staff 5 Stars ***** Arthur & Rose carefreewestatq.com

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tonichta

Jan 8, 2010

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On December 21 I took my 2004 Honda Element to Right Honda dealership for repair. The auto had a wiring problem. On further diagnosis they said that the ECU was also bad. They would charge me over $1000 and three days to repair the problem and replace the ECU.Immediately while the conversation was going on with the repair manager, I was approached by one of the salesmen. He was extremely persistent and almost desperate in selling me a new vehicle. The Sales Manager also was very persistent in selling me a used Toyota Sicon which I did not like and he was extremely upset at my refusal.He (sales person) offered me $7000 for the trade-in for a new Honda Element. After about an hour of negotiations He started to write up the contract. While going to finance I noticed that the trade in was now changed to $6000. He said he had to do that because my car was an LX instead of him thinking it was an EX. He quoted the price on an LX. Yeah sure! He could be that stupid! What a liar and a cheat! I was out a $1000. This was about the lowest trade value for that model.I was extremely disappointed, and at the same time fearful that if I cancel out now I would magically find further future problems with my old Element that is now in repair, when I got home and the repairs would escalate to a much higher level. This was fear was based on a previous experience with another dealership in the past.I completed the transaction and paid cash! I removed my belongings from My Element and with all of the paperwork, registration, etc. I could not find the title to the vehicle, which was always with the Element. At the same time the salesman wanted to take my photo and give him five stars for the transaction. Incredible arrogance! This idiot deserves a big Zero in his performance and evaluation. My car purchase experience with Right Honda was one of the worst I have ever encountered in my lifetime of auto purchases. The sales people are desperate and aggressive and will cheat you at all cost. I will never come to this dealership, even if I have no other choice for purchase, warranty or repair.I realize that times are hard right now, but to take advantage of seniors in this way is despicable.

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zxcvbn

Sep 1, 2009

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Just bought a 2010 HONDA PILTO TOURING for $36,000, the deal takes only 15 min & the paper works took less than 30 Min. I have very good experience at this dealer in compare with EarnHart Honda... took them 3 hrs and going no where (can't even get it lower than 37.5K).

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aintdumb

Jul 14, 2009

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Nice facade, deceptive practices.We went to Right Honda to test drive a minivan because we had just driven one from a private sale and wanted to compare it with another minivan exactly like it. The staff was courteous, and it so happened they had another minivan the same year as the one we had tested before, so we took it for a test drive. My wife loved the car since it was in very good shape and not abused like the one we saw before. When I asked for a price, they gave me a price 4000 above the very highest book value. We're not talking about a new car, we're talking about a 7 yr old car. 2002 Honda Odyssey, with 65K miles, they were asking $15800 I laughed at it and told them that price is insane, the normal price range for that year and mileage should be somewhere between $8000 and 12000. I told them, let's go inside and look up the TMV value on Edmunds.com. So we did. They kept laughing at me, then we looked it up (except they selected "outstanding" for the condition of the car, which it was not. It was in very good condition, but there is a noticeable ding on the passenger door and paint scratched on the rear bumper which I didn't see at first because it was getting dark. Also when we got home, the glove compartment door fell out (there was a missing screw). I wouldn't call that "outstanding" otherwise the car was in excellent shape. The top range of the TMV value was right about 12000, so they said 12000. I kept negociating with them, and asked them if they would sell it to me for 11500, which in my mind is still high, but since my wife really wanted the car and I was exhausted by that time, I was willing to go with that price. The salesman asked me if we have a deal at that price, I said yes. We shook hands (I should have known right there I was shaking hands with the devil. a handshake used to mean something, but apparently not anymore.) So they did the paperwork, and by this time it was really late, I was extremely tired (I have a stress trigered condition that causes my hearing to get worse, so I know when I'm very stressed). I take full responsability for the fact that I just signed the papers right there without looking much at them. I knew I was getting screwed, but I had turned down my wife too many times, and she really wanted this car, so I went along with it. Later when we looked at the paperwork, the price of the car is listed as $11,999. Hello? I know some would say I got off cheap, it's a measly $500. Well, to me it's a matter of honesty, and obviously they don't have it. When that guy shook hands with me agreeing on $11,500, I expect that number to be in that box where the price of the car goes. Yes, there were a ton of fees, and extended warranty which we purchassed for an arm and a leg. In the end the total amount we would be paying (if we don't pay it off early, which we intend to) is around $18,000. I can deal with taxes, fees, and crap they pile on. I know that's part of the business, and I was at a dissadvantage for not paying straight cash, But that little $500 they just HAD to add back into the price after we had agreed on a number, That is the straw that broke the camel's back. I'm a man of my word and try not to intentionally people, and lying is one thing I can't tolerate. It doesn't matter if they lie about $1 or $10000, I will never EVER again trust a person that has lied to me. Right Honda seems like a decent dealership, but they'll never get my business again because I don't trust them.

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emartin

Feb 8, 2008

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I went to Right Honda to "just look" at the new accord...went for a test drive and really wanted to purchase it after the test drive. They were very easy to work with and did not give me the run around. I really liked how they were honest and straight forward about pricing and financing. I would diffently go back to Right Honda to purchase another car and I wil certainly take my car there to be serviced.

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autobuyer1

Jan 2, 2008

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Terrible customer service. Do not go here. They will hassle you. They gave me trouble when I was just trying to test drive a car.

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foxy_gi

Sep 11, 2006

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I visited this dealership to have my N.Y. plates removed and decided to have an oil change and tire rotation and to inquire about window tinting. I was immediately greeted by a foreman who told me how to get a discount. I was taken to a large, clean waiting room and was offered coffee and popcorn while I watched tv.The service only took about 30 minutes and they threw in a free car wash. I was pleased with this service and returned for the window tinting, which also went smoothly.

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guttersn1pe

Aug 14, 2006

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I visited Right Honda with my wife to test drive an Accord. This was our first day of looking and this is one of a few cars we were thinking about. The salesman (don't remember his name it was possibly Victor) was your typical car salesman. He didn't bother listening to what we were looking for. New Honda Accord - let me show you this 2005 model. No - we're looking for a 2006 EX in Carbon Bronze Metallic. Ok - an LX in Silver? I thought we were being clear but perhaps the noise and commotion at the dealership was distracting him.We test drove the car - it was nice - but we weren't looking to buy that day. But Victor assured us if we just hung around a little longer - he'd get us some numbers to take with us. After 5 minutes of sitting listening to babies crying and people running around, we got up to leave. We ran into him on the way out and he and his sales manager brought us the numbers. $723 a month for 60 months with $5100 down (for a $23,000 car). Im not sure what interest rate he used to get those numbers but it was pretty high. The total payments for what he quoted us were almost $50K. I understand the first offer is usually crazy, but come on now. Andthis was after we had told them we already had a pre-approval from our credit union and werent interested in financing through them. Another example of how theyre really good at not listening to the customer. Oh yeah one last little annoyance with Right Honda. Every single one of their vehicles comes with the Arizona Package for $1,495 and window tinting/pin striping for $395. In case youre wondering, the Arizona Package is Teflon paint protection. These are pure profit for dealerships and have little or no value to customers.Were still considering the Accord but not from Right Honda.

What’s more, Right Honda of Scottsdale has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Right Honda. Check out the listings today to find the right car for yourself. Right Honda is definitely the best place to buy used cars online.